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stopped updating bib file #3116

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markdykman opened this issue Dec 24, 2024 · 31 comments
Open

stopped updating bib file #3116

markdykman opened this issue Dec 24, 2024 · 31 comments

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@markdykman
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Debug log ID

LZM3J8E5-euc/6.7.263-7

What happened?

Zotero stopped updating the bib file

@retorquere
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Can you enable debug logging in the help menu, reproduce the problem, and send a new log?

@markdykman
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Done, The log is 4BL43U54-euc/7.0.0-7. I will send the zip file in response to your e-mail.

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github-actions bot commented Jan 6, 2025

Thanks for the feedback! Just so you know, GitHub doesn't let me control who can close issues, and @retorquere likes to leave bug reports and enhancements open as a nudge to merge them into the next release.

@markdykman
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markdykman commented Jan 6, 2025 via email

@retorquere
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I will send the zip file in response to your e-mail.

What email?

The system is unstable with WIndows 11.

What system?

Did you mean to close the issue?

@retorquere
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I'm not seeing auto-export activity in 4BL43U54-euc

@markdykman
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markdykman commented Jan 6, 2025 via email

@retorquere
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You have the update delay set to 25 seconds, is that deliberate? 25 seconds makes it fairly easy to push back updates for a long time.

@markdykman
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markdykman commented Jan 7, 2025 via email

@markdykman
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markdykman commented Jan 7, 2025 via email

@retorquere
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Can you post a screenshot?

@markdykman
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markdykman commented Jan 12, 2025 via email

@retorquere
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All attachments and images are dropped by github if you respond to issues by mail. I much prefer web-posted responses, github adds a fair bit of cruft for emailed responses.

@markdykman
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markdykman commented Jan 12, 2025 via email

@retorquere
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There is no PDF file attached to this issue anywhere.

@markdykman
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Thank you. I am trying to attach the pdf again.
Doc1.pdf
Please let me know whether it works.

@markdykman
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markdykman commented Jan 13, 2025 via email

@retorquere
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The button is "export now"

@markdykman
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markdykman commented Jan 17, 2025 via email

@retorquere
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I wish it worked

Your last question was "there was this button", I explained you where it was.

If the button does not work, you can either keep wishing, or reproduce the problem and send a log. The latter will allow me to look into the problem. I have very little patience for passive-aggressive problem reports.

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🤖 this is your friendly neighborhood build bot announcing test build 7.0.5.7595 ("notion issues")

This update may name other issues, but the build just dropped here is for you; it just means problems already fixed in other issues have been folded into the work we are doing here. Install in Zotero by downloading test build 7.0.5.7595, opening the Zotero "Tools" menu, selecting "Add-ons", open the gear menu in the top right, and select "Install Add-on From File...".

@retorquere
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Can you replicate the problem and send a new log from build 7595?

@markdykman
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markdykman commented Jan 19, 2025 via email

@markdykman
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Better Bibtex was autoexporting for a couple days and stopped again. The debug log number is D1395642348. Interestingly, it does not show correctly the date of the last update, "Export now" does not work. Again, it is again impossible to export the whole file from the "File" tab.

@retorquere
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I cannot access Zotero D<number> logs. BBT logs have either -euc or -apse in the ID.

@markdykman
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Ran again zotero-better-bibtex-7.0.5.7595.xpi, and the update was done. Interesting!

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🤖 this is your friendly neighborhood build bot announcing test build 7.0.5.7609 ("notion sync exit")

This update may name other issues, but the build just dropped here is for you; it just means problems already fixed in other issues have been folded into the work we are doing here. Install in Zotero by downloading test build 7.0.5.7609, opening the Zotero "Tools" menu, selecting "Add-ons", open the gear menu in the top right, and select "Install Add-on From File...".

@markdykman
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markdykman commented Jan 24, 2025 via email

@retorquere
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retorquere commented Jan 24, 2025

again:

I cannot access Zotero D<number> logs. BBT logs have either -euc or -apse in the ID.

You need "Send Better BibTeX Debug Log" or "Send debug log to file.io".

But if I just have to periodically reinstall your .xpi file, I can live with it.

The reinstall in and of itself has no effect. If the debug build fixes it for you (it has various fixes from other issues), it stays fixed. Which would be good to know, because these fixes will go into the upcoming release. If it does not fix it, periodic reinstalls will do nothing.

@markdykman
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markdykman commented Jan 24, 2025 via email

@retorquere
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It is unstable. I was sending debug logs from "File" and from "Help".

There are two (sometimes three) debug log options in the help menu. One goes to Zotero, one to me. If the BBT option does not appear, file.io should. Both go to me.

Apparently, it didn't work.

The zotero one works, I just have no access to those logs.

Interestingly, "help" looses enabling Debug Output Logging spontaneously.

That would be a zotero bug.

Doesn't work now. I suspect Microsoft may be doing something "behind the scene", the laptop is on the internet.

Unlikely. If you can no longer enable debug logging, you should report that on the zotero forums.

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