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upgrade.md

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copyright lastupdated
years
2015, 2018
2018-01-30

{:shortdesc: .shortdesc} {:new_window: target="_blank"} {:tip: .tip} {:pre: .pre} {:codeblock: .codeblock} {:screen: .screen} {:javascript: .ph data-hd-programlang='javascript'} {:java: .ph data-hd-programlang='java'} {:python: .ph data-hd-programlang='python'} {:swift: .ph data-hd-programlang='swift'}

This documentation is for {{site.data.keyword.knowledgestudiofull}} on {{site.data.keyword.cloud}}. To see the documentation for the previous version of {{site.data.keyword.knowledgestudioshort}} on {{site.data.keyword.cloud_notm}} Marketplace, click this link External link icon{: new_window}. {: tip}

Upgrading your pricing plan

{: #upgrade}

To upgrade the level of your service, see the {{site.data.keyword.cloud_notm}} catalog {{site.data.keyword.knowledgestudioshort}} page External link icon{: new_window}. {: shortdesc}

If you upgrade from the {{site.data.keyword.knowledgestudioshort}} Free plan, you'll need to manually migrate your workspaces following the backup and restore process.

Note: At this time, downgrading your plan on {{site.data.keyword.cloud_notm}} is not supported. You can, however, manage users, storage, billing, and usage.

  • For information about deactivating user accounts in {{site.data.keyword.knowledgestudioshort}}, see Assembling a team.
  • For information about managing users and access in {{site.data.keyword.cloud_notm}}, see Working with users External link icon{: new_window}.
  • For information about setting storage limits, see Storage space issues.
  • For information about managing billing and usage, see How you are charged External link icon{: new_window}.