VIA not working for Nuphy air60 V2

[sinail1]

So I purchased a 60% keyboard because it had arrow keys and the Shift_R key above the Left key and Delete key above the right key. I need to remap the Shift_R and Delete keys to be Prior (page up) and Next (page down) keys.

I tried this with via-3.0.0-linux.deb and although the keys remap as I assign them to on the software, it doesn't seem to be actually remapping. Just to make sure, I switched the Q key to the A key and that doesn't seem to work either.

I should mention that I was having issues using VIA on the web: "Received invalid protocol version from device" and "Failed to open the device" were the error messages that I kept getting.

VIA-3.0.0 is detecting my keyboard just fine (it says "NUPHY AIR60 V2" at the top right). Can I please get some help?

[takanoro]

same for mine air60 v2

[dvladimirov]

same issue here am using the provided https://nuphy.com/pages/json-files-for-nuphy-keyboards starter config from their site and when i try to remap caps-lock to esc or any other key nothing happens. I tried installing manually qmk software to do a manual build(failed). Tried the local via app and the electron app in the browser all act the same way as OP describes.

[dvladimirov]

Tldr - contacted Nuphy directly and they let me know on a little secret.
If you are on Mac - remap the keys in layer 0 and 1.
If you are on Win - remap the keys in layer 2 or 3.

And everything worked out great. Hope this helps someone.

[Azytzeen]

Thank you i will check it.
I have the same issue, waiting for a response from support atm, how about linux, did they tell on which layer remap a keys?

[Azytzeen]

Thank you i will check it. I have the same issue, waiting for a response from support atm, how about linux, did they tell on which layer remap a keys?

I checked and on Win OS it worked from 3rd layer so 3rd layer is your first layer. This is the same for Linux, the same setup.
Thanks

[cdzett]

Tldr - contacted Nuphy directly and they let me know on a little secret. If you are on Mac - remap the keys in layer 0 and 1. If you are on Win - remap the keys in layer 2 or 3.

And everything worked out great. Hope this helps someone.

Thanks a lot. That was unexpected...

[prudnikov]

Does not work for me as well. Clicking "Authorize device" button, selecting keyboard (it is marked as paired), and nothing happens.

[louia]

Same here with air96 v2 with latest firmware 2.1.0 on via brave macos

[deusxanime]

Tldr - contacted Nuphy directly and they let me know on a little secret. If you are on Mac - remap the keys in layer 0 and 1. If you are on Win - remap the keys in layer 2 or 3.

And everything worked out great. Hope this helps someone.

Just to add to this... I just got an Air60 v2 and it is slightly different. Not sure if you had a different model or version here that you were referencing or if they changed or updated something since, but layers are slightly different than you have here on my Air60 v2.

Switch to "Mac" = Layer 0, 1, 2 (default is layer 0, which then references layer 2/3 in the default mappings)
Switch to "Win" = Layer 3, 4, 5 (default is layer 3, which then references layer 4/5 in the default mappings)
Layer 6 = referenced in mappings on both layer 1 and 4, basically this layer just has a few keys that alter settings for the side LEDs so it is not OS specific
Layer 7 = completely blank by default, so you can do whatever you want with it

So basically all the Mac/Win switch does is set your default layer to either 0 or 3, respectively, from what I see. After that it is all in how you map your keys and you can reference any layer you want from there (even crossover between the Mac/Win layers).

Thanks so much for this though, I was altering stuff in Layer 0 on my Windows system (with the switch set to "Win" of course) and nothing was changing on my kb and it confusing the heck out of me! After reading this and as soon as I started making my changes on Layer 3, it all made sense!