remote server timeout error

[alialshara94]

i have ejabberd xmpp server on docker and when connect with siskin im return error

https://ibb.co/ypcHkf4

and this my log :

2023-06-23 19:07:41 2023-06-23 16:07:41.052670+00:00 [info] Loading configuration from /home/ejabberd/conf/ejabberd.yml
2023-06-23 19:07:41 2023-06-23 16:07:41.089906+00:00 [warning] Listening option 'certfile' of module ejabberd_http is deprecated and was automatically appended to global 'certfiles' option. Please adjust your configuration file accordingly. Hint: run `ejabberdctl dump-config` command to view current configuration as it is seen by ejabberd.
2023-06-23 19:07:41 2023-06-23 16:07:41.090074+00:00 [warning] Listening option 'certfile' of module ejabberd_http is deprecated and was automatically appended to global 'certfiles' option. Please adjust your configuration file accordingly. Hint: run `ejabberdctl dump-config` command to view current configuration as it is seen by ejabberd.
2023-06-23 19:07:41 2023-06-23 16:07:41.699326+00:00 [info] Configuration loaded successfully
2023-06-23 19:07:41 2023-06-23 16:07:41.926052+00:00 [info] Got no NOTIFY_SOCKET, notifications disabled
2023-06-23 19:07:42 2023-06-23 16:07:42.089181+00:00 [info] Loading modules for mylocal.com
2023-06-23 19:07:42 2023-06-23 16:07:42.448949+00:00 [info] Building MQTT cache for mylocal.com, this may take a while
2023-06-23 19:07:42 2023-06-23 16:07:42.464142+00:00 [warning] The option captcha_cmd is not configured, but some module wants to use the CAPTCHA feature.
2023-06-23 19:07:42 2023-06-23 16:07:42.531617+00:00 [info] Waiting for Mnesia synchronization to complete
2023-06-23 19:07:42 2023-06-23 16:07:42.576782+00:00 [warning] Invalid certificate in /home/ejabberd/conf/server.pem: at line 1: self-signed certificate
2023-06-23 19:07:42 2023-06-23 16:07:42.631375+00:00 [warning] No certificate found matching mylocal.com
2023-06-23 19:07:42 2023-06-23 16:07:42.631718+00:00 [warning] No certificate found matching pubsub.maxmessenger.net
2023-06-23 19:07:42 2023-06-23 16:07:42.631945+00:00 [warning] No certificate found matching conference.maxmessenger.net
2023-06-23 19:07:42 2023-06-23 16:07:42.632147+00:00 [warning] No certificate found matching proxy.maxmessenger.net
2023-06-23 19:07:42 2023-06-23 16:07:42.632443+00:00 [warning] No certificate found matching upload.mylocal.com
2023-06-23 19:07:42 2023-06-23 16:07:42.632903+00:00 [info] ejabberd 23.4.0 is started in the node ejabberd@localhost in 1.70s
2023-06-23 19:07:42 2023-06-23 16:07:42.633311+00:00 [warning] No HTTP listeners for ACME challenges are configured, automatic certificate requests are aborted. Hint: configure the listener and restart/reload ejabberd. Or set acme->auto option to `false` to suppress this warning.
2023-06-23 19:07:42 2023-06-23 16:07:42.633802+00:00 [info] Start accepting DTLS connections at 0.0.0.0:58640 for ejabberd_stun
2023-06-23 19:07:42 2023-06-23 16:07:42.633792+00:00 [info] Start accepting TCP connections at [::]:5222 for ejabberd_c2s
2023-06-23 19:07:42 2023-06-23 16:07:42.634014+00:00 [info] Start accepting TCP connections at [::]:42630 for ejabberd_s2s_in
2023-06-23 19:07:42 2023-06-23 16:07:42.634022+00:00 [info] Start accepting TCP connections at 172.17.0.2:7777 for mod_proxy65_stream
2023-06-23 19:07:42 2023-06-23 16:07:42.634152+00:00 [info] Start accepting TCP connections at [::]:5180 for ejabberd_service
2023-06-23 19:07:42 2023-06-23 16:07:42.634145+00:00 [info] Start accepting TLS connections at [::]:5443 for ejabberd_http
2023-06-23 19:07:42 2023-06-23 16:07:42.634350+00:00 [info] Start accepting TLS connections at [::]:5223 for ejabberd_c2s
2023-06-23 19:07:42 2023-06-23 16:07:42.634315+00:00 [info] Start accepting TLS connections at 0.0.0.0:59960 for ejabberd_stun
2023-06-23 19:07:42 2023-06-23 16:07:42.634573+00:00 [info] Start accepting TCP connections at [::]:44520 for mod_mqtt
2023-06-23 19:07:42 2023-06-23 16:07:42.634968+00:00 [info] Start accepting TLS connections at [::]:41613 for ejabberd_http
2023-06-23 19:07:58 2023-06-23 16:07:58.678413+00:00 [info] (<0.757.0>) Accepted connection [::ffff:172.17.0.1]:49852 -> [::ffff:172.17.0.2]:5222
2023-06-23 19:12:30 2023-06-23 16:12:30.647540+00:00 [info] (<0.857.0>) Accepted connection [::ffff:172.17.0.1]:60168 -> [::ffff:172.17.0.2]:5222

[woj-tek]

Hi, Siskin simply states that there wasn't any response from the server hence issue with connection. Have you correctly set DNS entries? Can you connect with other clients?

From this short excerpt of the log it's hard to tell why ejabberd didn't respond with anything. It would be better to ask in their repository.

Please note, that we do offer (and recommend) Tigase XMPP Server (https://tigase.org/, https://github.com/tigase/tigase-server/) which also have docker image: https://hub.docker.com/r/tigase/tigase-xmpp-server

[alialshara94]

@woj-tek
can't connect with other client like :
https://pasteboard.co/pu9GI4wmx4XM.png

[woj-tek]

I would say it's a problem with ejabberd installation/deployment. I would suggest either asking for the help from ejabberd developers or trying Tigase XMPP Server.

[alialshara94]

thank you