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Saven and publish button keeps loading after logout #18090

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jbreuer opened this issue Jan 23, 2025 · 3 comments
Open

Saven and publish button keeps loading after logout #18090

jbreuer opened this issue Jan 23, 2025 · 3 comments

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@jbreuer
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jbreuer commented Jan 23, 2025

Which Umbraco version are you using? (Please write the exact version, example: 10.1.0)

15.1.1 on Umbraco Cloud (local)

Bug summary

If a backoffice user remains inactive for an extended period and then clicks the "Save and Publish" button, they are redirected to the login screen. After logging in, the user is returned to the page, but the "Save and Publish" button continues to show a loading state indefinitely.

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Specifics

No response

Steps to reproduce

Remain inactive for an extended period, then click "Save and Publish."

Expected result / actual result

No response

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Hi there @jbreuer!

Firstly, a big thank you for raising this issue. Every piece of feedback we receive helps us to make Umbraco better.

We really appreciate your patience while we wait for our team to have a look at this but we wanted to let you know that we see this and share with you the plan for what comes next.

  • We'll assess whether this issue relates to something that has already been fixed in a later version of the release that it has been raised for.
  • If it's a bug, is it related to a release that we are actively supporting or is it related to a release that's in the end-of-life or security-only phase?
  • We'll replicate the issue to ensure that the problem is as described.
  • We'll decide whether the behavior is an issue or if the behavior is intended.

We wish we could work with everyone directly and assess your issue immediately but we're in the fortunate position of having lots of contributions to work with and only a few humans who are able to do it. We are making progress though and in the meantime, we will keep you in the loop and let you know when we have any questions.

Thanks, from your friendly Umbraco GitHub bot 🤖 🙂

@jbreuer
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jbreuer commented Jan 23, 2025

In the final screenshot, you can also notice that the icons are missing, similar to the issue described in Umbraco CMS issue #18083.

@iOvergaard
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A button keeps loading because a timeout can happen if the UI is not set up properly when an action is "canceled". I believe this is the case with the Save and Save&Publish buttons, and maybe more. The workaround currently is to click them again.

That the icons are missing seems to happen on Cloud sites in special circumstances, that we have yet to investigate, but interesting that it happens in this case nonetheless.

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