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Free Trial does not work with Advanced Credit Cards. #2979

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sIm0ny opened this issue Jan 11, 2025 · 1 comment
Closed

Free Trial does not work with Advanced Credit Cards. #2979

sIm0ny opened this issue Jan 11, 2025 · 1 comment
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support Support case

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@sIm0ny
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sIm0ny commented Jan 11, 2025

Hello,

We are encountering an issue with the PayPal Plugin integration where a JSON.parse error is thrown during the payment process for orders with a total amount of 0.00 (e.g., free trials). This issue prevents the payment flow from completing when no charge is required.

We sell Software with a 3 day free trial, but we still want to capture the payment.

With the normal PayPal Button it works perfectly, but we are now facing an issue, with the Advanced Card Processing Feature.

When I disable the free trial, the Advanced Card Processing Feature works again.
In the console I get this error:

Error: validationError
Configuration.js:227:11
onError Configuration.js:227
Co js:3
dispatch js:3
then js:3
Co js:3
Ro js:3
try js:3
Ro js:3
Lo js:3
Wo js:3
try js:3
Wo js:3
Wo js:3

Error: validationError
CardFieldsFreeTrialRenderer.js:85:13
value CardFieldsFreeTrialRenderer.js:85
dispatch js:3
reject js:3
I js:3
dispatch js:3
reject js:3
dispatch js:3
reject js:3
I js:3
dispatch js:3
reject js:3
dispatch js:3
reject js:3
I js:3
dispatch js:3
reject js:3
I js:3
dispatch js:3
reject js:3
I js:3
dispatch js:3
reject js:3
Fo js:3
Lo js:3
Wo js:3
try js:3
Wo js:3
Wo js:3

I would appreciate any help

Kind Regards,

Simon

@sIm0ny sIm0ny changed the title Free Trial does not work with Advanced Credt Cards. Free Trial does not work with Advanced Credit Cards. Jan 11, 2025
@SydeKrystian SydeKrystian added the support Support case label Jan 21, 2025
@SydeKrystian
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Hello @sIm0ny

It seems that your GitHub issue is primarily a support request. While we value your input and feedback, GitHub is predominantly used for our development activities. For a prompt and detailed response, we kindly ask that you reach out directly to our support team.

When you contact our support team, please include a copy of your WooComnmerce system report. This will help us get to the bottom of your issue more quickly.

We'll be closing this GitHub issue for now. However, once you reach out to our support team, rest assured they'll be ready to assist you with your concerns. Thank you for your understanding!

Kind regards,
Krystian

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