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Not connecting after soft_off #2791

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shchemelevev opened this issue Jan 23, 2025 · 3 comments
Open

Not connecting after soft_off #2791

shchemelevev opened this issue Jan 23, 2025 · 3 comments

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@shchemelevev
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From time to time I need to use soft_off feature, after that the keyboard(split) doesn't reconnect.
After I press the reset button I can use a USB connection, but Bluetooth doesn't work.
Bluetooth restart doesn't help.
To fix that I had to clear Bluetooth connection on the keyboard, remove all known devices in the OS and then I can bind the keyboard again.
The operating system is MacOS.
Is there a better way to do that?

@caksoylar
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caksoylar commented Jan 24, 2025

Does it happen with any other computer/OS? If so it might be related to what some users experience when their laptop sleeps. Here is a snippet with some explanation and a workaround from a helpful glove80 user:

If your keyboard's bluetooth connection to macOS is lost after sleep, try brew install bluesnooze, start the application in /Applications, and enable 'Launch at login' via its menu bar icon. Bluetooth disables and re-enables on every sleep/wake. https://github.com/odlp/bluesnooze

I've had the glove80 for over a year, and in that time the only issue I've consistently been frustrated by is frequent failure to re-connect to either of my macOS laptops after they sleep.

Far less commonly, i've had very high latency (sticking keys, etc ...) which usually precedes disconnection. I believe this happens when both laptops are active and macOS is doing handoff/continuity things between them, but am not sure.

In either case, the solution has been to disable and re-enable bluetooth from the OS. This has been a completely reliable solution for me.

The trouble is that while docked and at the back of my desk and with the lid closd, it's easy to disable and then far more difficult to re-enable bluetooth due to use of bluetooth for mouse.

While searching for an easy way to script this out, I found bluesnooze
and, happily, it's a homebrew install. It seems to have helped with this issue.

@shchemelevev
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shchemelevev commented Jan 27, 2025

Unfortunately, restarting Bluetooth on MacOS doesn't help. However, I discovered that if I turn off all Bluetooth devices, the keyboard connects successfully. Honestly, It looks like a bug to me, but I don't know how to report it properly.

@shchemelevev
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It doesn't happen on the windows pc.

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