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Better error message for failed setTypeCreator #18

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adomasven opened this issue Feb 9, 2018 · 1 comment

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adomasven commented Feb 9, 2018 •

edited

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Lots of reports with

[Exception... "The file �Zotero.dot� couldn't be opened because there is no such file. @[setTemplateTypeCreator:install.m:223]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: file:///Applications/Zotero.app/Contents/Resources/extensions/[email protected]/components/zoteroMacWordIntegration.js :: checkStatus :: line 213" data: no]

We should return something much more descriptive, like

Zotero failed to install the plugin files into /Applications/Microsoft Office 2011/Office/Startup/Word. Please ensure that Zotero has write permissions and the directory exists.

Member

dstillman commented Aug 3, 2020

People are still encountering this error and getting confused:

https://forums.zotero.org/discussion/84461/installing-word-add-in-from-command-line-or-with-filewave (and many others)

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