feat: update pr and issue templates

.github/ISSUE_TEMPLATE/01_bug_report.yml

@@ -6,9 +6,10 @@ body:
   - type: markdown
     attributes:
       value: |
-        Thank you for helping improve the IFRC GO Website!
-        Please fill out the form below with as much detail as possible. This will help us diagnose and fix the issue promptly.
+        **Bug Report**
+        Please fill out the form below with as much detail as possible.
         If the issue is visual, screenshots or videos are greatly appreciated.
+        **Please review [our guide on reporting bugs](https://github.com/IFRCGo/go-web-app/blob/develop/CONTRIBUTING.md#reporting-bugs) before opening a new issue.**
 
   - type: input
     attributes:
@@ -37,14 +38,6 @@ body:
     validations:
       required: true
 
-  - type: input
-    attributes:
-      label: "Operating System"
-      description: "What operating system are you using? Include the version if possible."
-      placeholder: "Windows 10"
-    validations:
-      required: false
-
   - type: textarea
     attributes:
       label: "Steps to Reproduce the Issue"

.github/ISSUE_TEMPLATE/02_feature_request.yml

@@ -6,9 +6,10 @@ body:
   - type: markdown
     attributes:
       value: |
+        **Feature Request**
         Thank you for suggesting a new feature!
         Please provide as much detail as possible to help us understand and evaluate your idea.
-        Before submitting, please search our issue tracker to ensure this isn’t a duplicate request.
+        **Please review [our guide on suggesting enhancements](https://github.com/IFRCGo/go-web-app/blob/develop/CONTRIBUTING.md#suggesting-enhancements).**
 
   - type: textarea
     attributes:

.github/ISSUE_TEMPLATE/03_epic_request.yml

@@ -6,8 +6,9 @@ body:
   - type: markdown
     attributes:
       value: |
-        Epic Overview
-        Use this to define a large, overarching initiative. An epic typically represents a high-level goal or feature that can be broken down into smaller, actionable issues.
+        **Epic**
+        Use this to define a large, overarching initiative.
+        **Please review [our guide on suggesting enhancements](https://github.com/IFRCGo/go-web-app/blob/develop/CONTRIBUTING.md#suggesting-enhancements).**
 
   - type: textarea
     attributes:

.github/ISSUE_TEMPLATE/config.yml

@@ -0,0 +1,5 @@
+blank_issues_enabled: true
+contact_links:
+  - name: Documentation
+    url: https://go-wiki.ifrc.org/en/home
+    about: Please consult the wiki to know more about IFRC GO.

.github/pull_request_template.md

@@ -1,24 +1,30 @@
 ## Summary
+
 Provide a brief description of what this PR addresses and its purpose.
 
 ## Addresses
-- Issue(s): _List related issues or tickets._
+
+* Issue(s): *List related issues or tickets.*
 
 ## Depends On
-- Other PRs or Dependencies: _List PRs or dependencies this PR relies on._
+
+* Other PRs or Dependencies: *List PRs or dependencies this PR relies on.*
 
 ## Changes
-- Detailed list or prose of changes
-- Breaking changes
-- Changes to configurations
+
+* Detailed list or prose of changes
+* Breaking changes
+* Changes to configurations
 
 ## This PR Ensures:
-- [ ] No typos or grammatical errors
-- [ ] No conflict markers left in the code
-- [ ] No unwanted comments, temporary files, or auto-generated files
-- [ ] No inclusion of secret keys or sensitive data
-- [ ] No `console.log` statements meant for debugging
-- [ ] All CI checks have passed
+
+* \[ ] No typos or grammatical errors
+* \[ ] No conflict markers left in the code
+* \[ ] No unwanted comments, temporary files, or auto-generated files
+* \[ ] No inclusion of secret keys or sensitive data
+* \[ ] No `console.log` statements meant for debugging
+* \[ ] All CI checks have passed
 
 ## Additional Notes
-_Optional: Add any other relevant context, screenshots, or details here._
+
+*Optional: Add any other relevant context, screenshots, or details here.*