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| # ❓ FAQ | ||
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| **<mark style="background-color: #C5DBEC;">Accessing Benchling</mark>** | ||
| ## Accessing Benchling | ||
| <br/> | ||
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| ```{dropdown} How can I get access to Benchling? | ||
| First-time access is granted by HR. Contact [Biosustain HR](https://www.inside.dtu.dk/en/medarbejder/hr-og-arbejdsmiljoe/kontakt-hr) to request access (for you or a colleague). | ||
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@@ -15,9 +16,10 @@ If your account was suspended, contact [email protected] and ask fo | |
| Reasons for the suspension include inactivity for multiple months or being a past employee that has returned to Biosustain after a period of time. | ||
| ``` | ||
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| **<mark style="background-color: #C5DBEC;">Sharing Benchling data</mark>** | ||
| ## Sharing data | ||
| <br/> | ||
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| ```{dropdown} How can I grant a colleague access to my data in Benchling? | ||
| ```{dropdown} How can I grant a colleague access to my data in Benchling? | ||
| Make sure they are included in the collaborators of your Benchling project. | ||
| - If they are part of your team, [add them in the Benchling Team](https://help.benchling.com/hc/en-us/articles/9684243670029-Add-or-remove-members-of-a-team-Enterprise) of your research group and [add the Team as collaborator in your project](https://help.benchling.com/hc/en-us/articles/9684263074445-Set-project-permissions). | ||
| - If they are not part of your team, [add them directly as collaborator](https://help.benchling.com/hc/en-us/articles/9684263074445-Set-project-permissions) in your project. | ||
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| An external collaborator cannot access the Biosustain instance of Benchling without having a DTU guest agreement and credentials. Please contact [Biosustain HR](https://www.inside.dtu.dk/en/medarbejder/hr-og-arbejdsmiljoe/kontakt-hr) if you want to initialize the process of guest registration. | ||
| ``` | ||
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| **<mark style="background-color: #C5DBEC;">Exporting/transfering Benchling data</mark>** | ||
| ## Exporting data | ||
| <br/> | ||
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| ```{dropdown} How can I export data from Benchling? | ||
| To export data from Benchling, please check this [Benchling official guide](https://help.benchling.com/hc/en-us/articles/9684256299533-Export-data-from-Notebook-Registry-and-Inventory). | ||
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| # Access to Benchling and its data | ||
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| 🎯 This guide provides an overview of how **permissions** are managed in Benchling, as well as [whom to contact](#contact-information) for different permission-related issues. | ||
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| ## Access to Benchling | ||
| **First-time access** is granted by HR. Contact [Biosustain HR](https://www.inside.dtu.dk/en/medarbejder/hr-og-arbejdsmiljoe/kontakt-hr) to request access (for you or a colleague). | ||
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| If your account (or a colleague's account) has been **suspended**, contact [LIMS Support](/contact.md) and ask for its reactivation. | ||
| Reasons for the suspension include inactivity for multiple months or being a past employee that has returned to Biosustain after a period of time. | ||
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| ## Access to a Benchling Team | ||
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| A **Team** is a collection of users who can be granted access to projects collectively, simplifying permission management. You can add a Team as collaborator in your Project to share your data to all the members of the Team. | ||
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| Once a new user has logged-in into Benchling for the first time (**not before that**), the user can be added to a Benchling Team by a Team Admin. | ||
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| - [How to add a user to your Benchling Team](https://help.benchling.com/hc/en-us/articles/9684243670029-Add-or-remove-members-of-a-team-Enterprise) (note that only Team Admins can add new users to a Team) | ||
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| _Note: If you cannot see the icon "**Add Member**" in your Team, it means that you are not a Team Admin. Ask the Team Admin to change your role, if needed._ | ||
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| ## Access to a Benchling Project | ||
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| A **Project** is a workspace for storing and organizing research data. In Benchling,permissions to access data are assigned at the project level. A Project Admin can add people to a Project (either a single user or a full Team, with Viewer, Editor or Admin role). | ||
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| - [How to add a user or a Team as collaborator in your project](https://help.benchling.com/hc/en-us/articles/9684263074445-Set-project-permissions) | ||
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| _Note: If you cannot add/edit collaborators in your Project, it means that you are not a Project Admin. Ask the Project Admin to change your role, if needed._ | ||
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| ### Project permission options | ||
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| | Role | Permissions | | ||
| |-------|------------| | ||
| | **Admin** | Can view and create Notebook entries and other data types in the project, edit existing data, and manage project permissions. | | ||
| | **Write** | Can view and create Notebook entries and other data types in the project, and edit existing data. | ||
| | **Read** | Can only view Notebook entries and data but cannot create or modify them. | | ||
| | **None** | No access—cannot view, edit, or create any data in the project. | | ||
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| ## Access for external collaborators | ||
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| An external collaborator cannot access the Biosustain instance of Benchling without having a DTU guest agreement and credentials. Please contact [Biosustain HR](https://www.inside.dtu.dk/en/medarbejder/hr-og-arbejdsmiljoe/kontakt-hr) if you want to initialize the process of guest registration. | ||
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| (contact-information)= | ||
| ## Contact information | ||
| <br/> | ||
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| | Goal | Responsible | | ||
| |----------------------------|-------------------------------| | ||
| | First time access for Biosustain employees | [Biosustain HR](https://www.inside.dtu.dk/en/medarbejder/) | | ||
| | External collaborators' access | [Biosustain HR](https://www.inside.dtu.dk/en/medarbejder/) | | ||
| | Unsuspension of account | [LIMS Support](/contact.md) | | ||
| | Adding a user to a Team | Team admin | | ||
| | Adding a user to a Project | Project admin | | ||
| | General Benchling troubleshooting | [LIMS Support](/contact.md) | | ||
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