Twilio Voice plugin for Koha

This plugin allows Koha to send 'phone' notices via the Twilio service API.

Installation

This plugin requires the installation of following Perl modules on the Koha server:

• WWW::Twilio::TwiML
• WWW::Form::UrlEncoded

If those modules are not installed, this plugin may not appear in your Koha instance's list of installed plugins.

Koha configuration

• Ensure the syspref PhoneNotification is enabled.
• Ensure the syspref TalkingTechItivaPhoneNotification is not enabled.
• Create the phone transport version of all notices patron's can opt to recieve via phone.
  • These notices will be read as-is over the phone via Twilio.
  • Best to keep notices as terse as possible.
  • Repeat the entire notice twice in case the call goes to voicemail.

Plugin Configuration

⚠️ Do not call your patrons by accident in the middle of the night! Run multiple instances of process_message_queue.pl with the -t paramter. Limit the sending of phone calls to common waking hours in your area.

• Create a Twilio account, log in to Twilio
• Create a new project
• Get a trial number, or verify an existing phone number for this project
• Verify your phone number for testing purposes
• Note your Account SID and Auth Token on the project landing page
• Browse to the Twilio plugin configuration page in Koha
• From there, you can plug in the Account SID, Auth Token, and Twilio phone number from your Twilio project