Features
Introduces the Channel Broker that acts as a dam between the survey-broker and the actual external services (i.e. Verboice, Nuntium).
No more than channel-capacity IVR calls or SMS messages will leave Surveda at any given time. Active contacts are memorized and marked as completed whenever we receive callbacks (yet also actively check their state against the external service to cleanup in case of missed callbacks or bugs). No IVR calls are sent to the external services outside of their scheduled window (feature pending for SMS messages).
Bugfixes
Deployment Notes
- Nuntium latest master is required (release pending).
- Verboice latest master is recommended (release pending).