RS Systems Manager

ROLE OVERVIEW

Research Software (RS) Systems Managers are responsible for core eResearch infrastructure, both technical and physical. They are responsible for security and work closely with the technical development teams to manage costs, produce estimates, and define Service Level Agreements. They are a key point of communication to IT, including the Research Solutions team, and often manage or provide access to local and national High Performance Computing (HPC) systems.

POSITION PURPOSE

An RS Systems Manager supports the infrastructure and systems that enable digital publishing and computationally intensive research. They are experts in the technical implementation and maintenance, and capacity management, of local and cloud computing infrastructure, and often have expertise managing High Performance Computing (HPC) environments. They work closely with laboratory managers, technicians, software development teams, and IT professionals. They hold important relationships with IT regarding physical and virtual hardware, and networking. They often liaise with external contractors and vendors and might engage with finance and procurement teams. They are responsible for the security of systems, and sometimes sensitive research data. Depending on their team, RS Systems Managers are sometimes responsible for managing software licenses and might liaise with Estates regarding physical space. They might also manage general laboratory assets including desktop computers with non-standard operating systems of various kinds, and other technical equipment including digital scanners and 3D printers. Some might also have responsibility for Portable Appliance Testing (PAT) and fire safety.

KEY RELATIONSHIPS

• Faculties
• eResearch
• IT Research Solutions
• IT
• Assigned academic, laboratory and/or research communities
• RSE community
• Estates
• Library
• External vendors and consultants

SDLC Roles

• Technical Advisor
• Tester