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Brainstorm

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Thang Chung edited this page Dec 9, 2017 · 3 revisions

Calendar: It might be good if we have a calendar module, then the end-user just simply click on the calendar and create a task/call/meeting in there. We can use react-big-calendar to implement it. An example can be found at https://nt.espocloud.com/#Calendar
CRM 2018

References to 4 Trends for CRM in 2018

Social CRM features
- Calendar integration
- Administration screens
- Mobile access
- Remote synchronization
- Customer account notes
- Lead generation
- Marketing and sales campaigns
- Dialing capabilities
- Dashboards
- A Web-hosted solution
- Automated scheduling
- E-mail integration
- An on-premises solution
- Opportunities
- Analytics
- Surveys and questionnaires
- Tracking and monitoring
- Data and text mining

References to Open Source CRM Make Social Networking a Breeze

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