From 0aa953b2fd0fe08e3a683e93eda2ad4a3d834be4 Mon Sep 17 00:00:00 2001 From: PedroAntunesCosta Date: Thu, 1 Aug 2024 19:28:35 +0000 Subject: [PATCH 01/13] update documentation files using contentful --- ...s-pagespeed-insights-in-your-vtex-admin.md | 2 +- .../en/admin-disponivel-em-japones.md | 2 +- ...ion-will-now-be-restricted-by-user-role.md | 2 +- ...mazon-integration-amazon-offer-matching.md | 35 + .../en/amazon-new-category-mapping-model.md | 36 + ...to-simplify-product-customization-teste.md | 2 +- ...w-app-to-simplify-product-customization.md | 2 +- ...metrics-now-available-in-search-reports.md | 2 +- ...automatic-archiving-inactive-promotions.md | 41 + ...eek-vtex-dashboards-analysis-strategies.md | 22 + ...lment-operation-with-vtex-pick-and-pack.md | 2 +- ...back-url-signature-authentication-token.md | 32 + ...option-when-configuring-target-audience.md | 2 +- .../en/catalogs-new-visual-and-navigation.md | 8 +- ...ed-actions-available-to-the-master-user.md | 2 +- .../changes-in-vtex-support-service-policy.md | 18 + .../checkout-api-now-supports-recaptcha-v3.md | 38 + ...ing-up-the-cardholder-document-id-field.md | 2 +- ...s-into-sales-with-whatsapp-ai-campaigns.md | 29 + .../en/coupon-experience-improvements.md | 4 +- ...-selection-of-sellers-for-b2b-purchases.md | 32 + ...ntinuation-of-legacy-payment-connectors.md | 88 ++ ...-bulk-data-import-for-organizations-and.md | 30 + ...displaying-pickup-points-on-google-maps.md | 2 +- ...before-activating-it-to-ensure-security.md | 2 +- ...efore-activating-it-to-ensure-security1.md | 2 +- ...rs-with-the-new-reviews-and-ratings-app.md | 2 +- ...trol-on-your-order-authorization-screen.md | 2 +- ...xpand-your-operation-through-vtex-admin.md | 12 +- ...t-your-conversion-with-the-new-checkout.md | 70 + ...ort-with-new-solutions-for-vtex-clients.md | 35 + ...ty-with-the-updated-price-table-feature.md | 2 +- ...anaging-your-orders-events-with-feed-v3.md | 7 +- .../get-to-know-the-new-vtex-status-page.md | 36 + ...ck-friday-with-our-best-practices-guide.md | 2 +- ...ason-with-our-best-practices-guide-2022.md | 2 +- .../en/google-catalog-migration.md | 42 + ...ay-new-payment-method-available-on-vtex.md | 36 + ...le-shopping-new-option-to-submit-prices.md | 40 + ...dless-cms-create-non-duplicatable-pages.md | 2 +- ...r-insights-into-page-publication-status.md | 35 + .../headless-cms-events-available-in-audit.md | 47 + ...dless-cms-new-authorization-requirement.md | 57 + ...t-creation-and-management-with-projects.md | 40 + ...y-informed-on-your-publication-progress.md | 45 + .../headless-cms-updated-user-permissions.md | 33 + ...curity-for-the-customers-first-purchase.md | 8 +- ...nt-of-discount-price-viewing-experience.md | 8 +- ...nts-in-exporting-prices-via-spreadsheet.md | 2 +- ...nts-to-unified-search-in-vtex-sales-app.md | 43 + ...s-with-a-new-order-authorization-screen.md | 2 +- ...ng-the-new-shipping-strategy-interfaces.md | 2 +- .../en/introducing-vtex-ad-network-beta.md | 48 + ...-emails-containing-access-code-requests.md | 2 +- ...-configuring-shipping-time-at-sku-level.md | 50 + ...connectors-will-be-discontinued-in-2024.md | 123 ++ ...g-the-vtex-app-to-broadcast-live-events.md | 2 +- ...-for-credit-and-debit-cards-at-checkout.md | 40 + ...rketplace-improvements-on-received-skus.md | 2 +- .../marketplace-network-has-been-improved.md | 2 +- .../marketplace-new-offer-quality-filters.md | 2 +- ...e-new-sidebar-with-received-sku-details.md | 2 +- ...-and-integrations-are-now-a-single-page.md | 2 +- .../en/marketplaces-received-skus-beta.md | 6 +- ...er-data-v1-dynamic-settings-deprecation.md | 53 + ...tion-new-promotion-management-interface.md | 2 +- ...tenacao-reduz-erros-no-envio-de-e-mails.md | 6 +- .../en/multi-currency-gift-card.md | 48 + .../en/multilanguage-checkout-launch.md | 26 + ...my-authentication-section-in-my-account.md | 16 +- ...-data-in-store-overview-beta-admin-page.md | 44 + ...kout-settings-for-bot-attack-protection.md | 52 + ...e-the-technical-aspects-of-the-platform.md | 40 + ...ture-product-feedback-in-the-vtex-admin.md | 25 + ...custom-displays-by-store-and-collection.md | 26 + ...hoo-requirements-for-bulk-email-senders.md | 74 + .../en/new-indexation-history-screen.md | 2 +- .../new-orders-module-interface-official.md | 6 +- ...nts-for-an-improved-shopping-experience.md | 4 +- ...der-and-anti-fraud-management-interface.md | 36 + ...manage-redirects-in-store-framework-cms.md | 34 + .../en/new-process-for-security-testing.md | 34 + ...manage-your-promotions-more-efficiently.md | 2 +- docs/announcements/en/new-roles-page.md | 35 + .../new-rules-for-activating-vtex-support.md | 33 + .../en/new-sales-app-performance-monitor.md | 33 + .../en/new-sales-performance-dashboard.md | 2 +- .../en/new-sku-bindings-interface.md | 2 +- .../en/new-subscriptions-module.md | 16 +- ...or-the-admins-user-management-dashboard.md | 2 +- ...vo-layout-no-e-mail-de-codigo-de-acesso.md | 2 +- ...ices-to-products-sold-in-vtex-sales-app.md | 28 + ...r-pickup-points-for-subscription-orders.md | 2 +- ...for-integrations-with-vtex-marketplaces.md | 30 + ...ores-my-account-page-will-change-review.md | 2 +- ...ing-guide-your-complete-journey-at-vtex.md | 79 + docs/announcements/en/performance-monitor.md | 18 + ...s-new-payment-method-on-your-e-commerce.md | 18 +- .../price-filters-more-search-flexibility.md | 2 +- ...ontinued-update-your-store-by-september.md | 2 +- ...tand-the-promotions-applied-to-the-cart.md | 55 + .../en/rate-vtexs-service-in-your-admin.md | 2 +- ...rderform-configuration-for-all-requests.md | 87 ++ .../en/redesigned-products-and-skus-page.md | 2 +- ...agination-will-change-in-the-search-api.md | 8 +- .../en/sales-performance-dashboard-updates.md | 2 +- ...yments-thanks-to-the-new-digital-wallet.md | 16 +- ...stored-information-for-future-purchases.md | 2 +- ...le-content-publication-with-site-editor.md | 2 +- ...earch-filters-in-instores-endless-aisle.md | 2 +- ...ers-in-the-vtex-admin-global-search-bar.md | 50 + ...grates-your-business-to-google-shopping.md | 2 +- ...with-more-control-over-affected-sellers.md | 4 +- ...eady-with-our-best-practices-guide-2023.md | 30 + ...and-media-new-authorization-requirement.md | 35 + .../site-editor-fixed-content-loss-issue.md | 28 + ...ling-share-instore-carts-using-qr-codes.md | 2 +- .../social-selling-share-your-instore-cart.md | 4 +- ...insights-dashboard-will-be-discontinued.md | 39 + ...t-page-will-change-review-your-settings.md | 2 +- ...-management-module-will-be-discontinued.md | 35 + ...laced-by-the-term-role-in-your-admin-ui.md | 2 +- ...-and-security-with-the-new-audit-module.md | 2 +- ...s-your-new-vtex-self-service-experience.md | 53 + .../update-grants-in-the-promotions-module.md | 2 +- .../update-of-the-external-privacy-notice.md | 39 + ...pgrade-your-store-to-google-analytics-4.md | 12 +- ...ustomers-abandoning-their-shopping-cart.md | 2 +- ...rovements-at-checkout-for-expired-cards.md | 2 +- .../en/vtex-insurance-discontinuity.md | 31 + ...w-visual-editor-for-merchandising-rules.md | 37 + .../vtex-io-documentation-has-a-new-home.md | 4 +- ...ow-available-in-dutch-french-and-korean.md | 2 +- ...e-new-version-of-instore-vtex-sales-app.md | 6 +- .../en/vtex-marketplace-launches-in-2022.md | 6 +- ...will-no-longer-be-available-for-windows.md | 37 + .../en/web-page-performance-deprecation.md | 24 + ...elcome-to-the-redesigned-vtex-admin-new.md | 2 +- ...r-new-cross-selling-and-up-selling-apis.md | 6 +- ...ist-discover-the-new-vtex-app-store-app.md | 2 +- ...ss-to-the-settings-screen-on-the-orders.md | 4 +- ...s-pagespeed-insights-in-your-vtex-admin.md | 2 +- .../es/admin-disponivel-em-japones.md | 2 +- ...ion-will-now-be-restricted-by-user-role.md | 2 +- ...mazon-integration-amazon-offer-matching.md | 35 + .../es/amazon-new-category-mapping-model.md | 35 + ...to-simplify-product-customization-teste.md | 2 +- ...w-app-to-simplify-product-customization.md | 2 +- ...metrics-now-available-in-search-reports.md | 2 +- ...automatic-archiving-inactive-promotions.md | 41 + ...eek-vtex-dashboards-analysis-strategies.md | 22 + ...lment-operation-with-vtex-pick-and-pack.md | 2 +- ...back-url-signature-authentication-token.md | 32 + ...option-when-configuring-target-audience.md | 2 +- .../es/catalogs-new-visual-and-navigation.md | 8 +- ...ed-actions-available-to-the-master-user.md | 2 +- .../changes-in-vtex-support-service-policy.md | 18 + .../checkout-api-now-supports-recaptcha-v3.md | 39 + ...ing-up-the-cardholder-document-id-field.md | 2 +- ...s-into-sales-with-whatsapp-ai-campaigns.md | 29 + .../es/coupon-experience-improvements.md | 4 +- ...-selection-of-sellers-for-b2b-purchases.md | 31 + ...s-with-the-new-card-level-functionality.md | 2 +- ...ntinuation-of-legacy-payment-connectors.md | 89 ++ ...-bulk-data-import-for-organizations-and.md | 30 + ...displaying-pickup-points-on-google-maps.md | 2 +- ...before-activating-it-to-ensure-security.md | 2 +- ...efore-activating-it-to-ensure-security1.md | 2 +- ...rs-with-the-new-reviews-and-ratings-app.md | 2 +- ...trol-on-your-order-authorization-screen.md | 2 +- ...xpand-your-operation-through-vtex-admin.md | 10 +- ...t-your-conversion-with-the-new-checkout.md | 70 + ...ort-with-new-solutions-for-vtex-clients.md | 34 + ...ty-with-the-updated-price-table-feature.md | 2 +- ...anaging-your-orders-events-with-feed-v3.md | 6 +- .../get-to-know-the-new-vtex-status-page.md | 36 + ...ck-friday-with-our-best-practices-guide.md | 2 +- ...ason-with-our-best-practices-guide-2022.md | 2 +- .../es/google-catalog-migration.md | 40 + ...ay-new-payment-method-available-on-vtex.md | 36 + ...le-shopping-new-option-to-submit-prices.md | 40 + ...dless-cms-create-non-duplicatable-pages.md | 2 +- ...r-insights-into-page-publication-status.md | 33 + .../headless-cms-events-available-in-audit.md | 47 + ...dless-cms-new-authorization-requirement.md | 58 + ...t-creation-and-management-with-projects.md | 42 + ...y-informed-on-your-publication-progress.md | 45 + .../headless-cms-updated-user-permissions.md | 18 + ...curity-for-the-customers-first-purchase.md | 8 +- ...nt-of-discount-price-viewing-experience.md | 8 +- ...nts-in-exporting-prices-via-spreadsheet.md | 2 +- ...nts-to-unified-search-in-vtex-sales-app.md | 44 + ...s-with-a-new-order-authorization-screen.md | 2 +- ...ng-the-new-shipping-strategy-interfaces.md | 2 +- .../es/introducing-vtex-ad-network-beta.md | 49 + ...-emails-containing-access-code-requests.md | 2 +- ...-configuring-shipping-time-at-sku-level.md | 50 + ...connectors-will-be-discontinued-in-2024.md | 123 ++ ...g-the-vtex-app-to-broadcast-live-events.md | 4 +- ...-for-credit-and-debit-cards-at-checkout.md | 40 + ...rketplace-improvements-on-received-skus.md | 2 +- .../marketplace-network-has-been-improved.md | 2 +- .../marketplace-new-offer-quality-filters.md | 2 +- ...e-new-sidebar-with-received-sku-details.md | 2 +- ...-and-integrations-are-now-a-single-page.md | 2 +- .../es/marketplaces-received-skus-beta.md | 6 +- ...er-data-v1-dynamic-settings-deprecation.md | 53 + ...tion-new-promotion-management-interface.md | 2 +- ...tenacao-reduz-erros-no-envio-de-e-mails.md | 6 +- .../es/multi-currency-gift-card.md | 48 + .../es/multilanguage-checkout-launch.md | 27 + ...my-authentication-section-in-my-account.md | 16 +- ...-data-in-store-overview-beta-admin-page.md | 44 + ...kout-settings-for-bot-attack-protection.md | 50 + ...e-the-technical-aspects-of-the-platform.md | 40 + ...ture-product-feedback-in-the-vtex-admin.md | 25 + ...custom-displays-by-store-and-collection.md | 26 + ...hoo-requirements-for-bulk-email-senders.md | 74 + .../es/new-indexation-history-screen.md | 2 +- .../new-orders-module-interface-official.md | 6 +- ...nts-for-an-improved-shopping-experience.md | 4 +- ...der-and-anti-fraud-management-interface.md | 36 + ...manage-redirects-in-store-framework-cms.md | 34 + .../es/new-process-for-security-testing.md | 34 + ...manage-your-promotions-more-efficiently.md | 2 +- docs/announcements/es/new-roles-page.md | 35 + .../new-rules-for-activating-vtex-support.md | 32 + .../es/new-sales-app-performance-monitor.md | 32 + .../es/new-sales-performance-dashboard.md | 2 +- .../es/new-sku-bindings-interface.md | 2 +- .../es/new-subscriptions-module.md | 16 +- ...or-the-admins-user-management-dashboard.md | 2 +- ...vo-layout-no-e-mail-de-codigo-de-acesso.md | 2 +- ...ices-to-products-sold-in-vtex-sales-app.md | 28 + ...r-pickup-points-for-subscription-orders.md | 2 +- ...for-integrations-with-vtex-marketplaces.md | 31 + ...ores-my-account-page-will-change-review.md | 2 +- ...ing-guide-your-complete-journey-at-vtex.md | 79 + docs/announcements/es/performance-monitor.md | 18 + ...s-new-payment-method-on-your-e-commerce.md | 18 +- .../price-filters-more-search-flexibility.md | 2 +- ...ontinued-update-your-store-by-september.md | 2 +- ...tand-the-promotions-applied-to-the-cart.md | 54 + .../es/rate-vtexs-service-in-your-admin.md | 2 +- ...rderform-configuration-for-all-requests.md | 88 ++ .../es/redesigned-products-and-skus-page.md | 2 +- ...agination-will-change-in-the-search-api.md | 8 +- .../es/reusing-images-in-site-editor.md | 2 +- .../es/sales-performance-dashboard-updates.md | 2 +- ...yments-thanks-to-the-new-digital-wallet.md | 10 +- ...stored-information-for-future-purchases.md | 2 +- ...le-content-publication-with-site-editor.md | 2 +- ...earch-filters-in-instores-endless-aisle.md | 2 +- ...ers-in-the-vtex-admin-global-search-bar.md | 50 + ...grates-your-business-to-google-shopping.md | 2 +- ...with-more-control-over-affected-sellers.md | 4 +- ...eady-with-our-best-practices-guide-2023.md | 30 + ...and-media-new-authorization-requirement.md | 35 + .../site-editor-fixed-content-loss-issue.md | 29 + ...ling-share-instore-carts-using-qr-codes.md | 2 +- .../social-selling-share-your-instore-cart.md | 4 +- ...insights-dashboard-will-be-discontinued.md | 39 + ...t-page-will-change-review-your-settings.md | 2 +- ...-management-module-will-be-discontinued.md | 34 + ...-and-security-with-the-new-audit-module.md | 2 +- ...s-your-new-vtex-self-service-experience.md | 53 + .../update-grants-in-the-promotions-module.md | 2 +- .../update-of-the-external-privacy-notice.md | 39 + ...pgrade-your-store-to-google-analytics-4.md | 12 +- ...ustomers-abandoning-their-shopping-cart.md | 2 +- ...rovements-at-checkout-for-expired-cards.md | 2 +- .../es/vtex-insurance-discontinuity.md | 29 + ...w-visual-editor-for-merchandising-rules.md | 37 + .../vtex-io-documentation-has-a-new-home.md | 4 +- ...ow-available-in-dutch-french-and-korean.md | 2 +- ...e-new-version-of-instore-vtex-sales-app.md | 6 +- .../es/vtex-marketplace-launches-in-2022.md | 6 +- ...will-no-longer-be-available-for-windows.md | 36 + .../es/web-page-performance-deprecation.md | 25 + ...elcome-to-the-redesigned-vtex-admin-new.md | 2 +- ...r-new-cross-selling-and-up-selling-apis.md | 6 +- ...ist-discover-the-new-vtex-app-store-app.md | 2 +- ...ss-to-the-settings-screen-on-the-orders.md | 4 +- ...s-pagespeed-insights-in-your-vtex-admin.md | 2 +- .../pt/admin-disponivel-em-japones.md | 2 +- ...ion-will-now-be-restricted-by-user-role.md | 2 +- ...mazon-integration-amazon-offer-matching.md | 35 + .../pt/amazon-new-category-mapping-model.md | 36 + ...to-simplify-product-customization-teste.md | 2 +- ...w-app-to-simplify-product-customization.md | 2 +- ...metrics-now-available-in-search-reports.md | 2 +- ...automatic-archiving-inactive-promotions.md | 41 + ...ome-an-expert-in-vtex-with-training-day.md | 2 +- ...eek-vtex-dashboards-analysis-strategies.md | 22 + ...lment-operation-with-vtex-pick-and-pack.md | 2 +- ...back-url-signature-authentication-token.md | 32 + ...option-when-configuring-target-audience.md | 2 +- .../pt/catalogs-new-visual-and-navigation.md | 8 +- ...ed-actions-available-to-the-master-user.md | 2 +- .../changes-in-vtex-support-service-policy.md | 39 + .../checkout-api-now-supports-recaptcha-v3.md | 39 + ...ing-up-the-cardholder-document-id-field.md | 2 +- ...s-into-sales-with-whatsapp-ai-campaigns.md | 29 + .../pt/coupon-experience-improvements.md | 4 +- ...-selection-of-sellers-for-b2b-purchases.md | 32 + ...s-with-the-new-card-level-functionality.md | 2 +- ...ntinuation-of-legacy-payment-connectors.md | 89 ++ ...-bulk-data-import-for-organizations-and.md | 30 + ...displaying-pickup-points-on-google-maps.md | 2 +- ...rs-with-the-new-reviews-and-ratings-app.md | 2 +- ...trol-on-your-order-authorization-screen.md | 2 +- ...xpand-your-operation-through-vtex-admin.md | 10 +- ...t-your-conversion-with-the-new-checkout.md | 70 + ...ort-with-new-solutions-for-vtex-clients.md | 35 + ...ty-with-the-updated-price-table-feature.md | 2 +- ...anaging-your-orders-events-with-feed-v3.md | 8 +- .../get-to-know-the-new-vtex-status-page.md | 36 + ...ck-friday-with-our-best-practices-guide.md | 2 +- ...ason-with-our-best-practices-guide-2022.md | 2 +- .../pt/google-catalog-migration.md | 40 + ...ay-new-payment-method-available-on-vtex.md | 37 + ...le-shopping-new-option-to-submit-prices.md | 39 + ...dless-cms-create-non-duplicatable-pages.md | 2 +- ...r-insights-into-page-publication-status.md | 35 + .../headless-cms-events-available-in-audit.md | 47 + ...dless-cms-new-authorization-requirement.md | 58 + ...t-creation-and-management-with-projects.md | 39 + ...y-informed-on-your-publication-progress.md | 44 + .../headless-cms-updated-user-permissions.md | 18 + ...curity-for-the-customers-first-purchase.md | 8 +- ...nt-of-discount-price-viewing-experience.md | 8 +- ...nts-in-exporting-prices-via-spreadsheet.md | 2 +- ...nts-to-unified-search-in-vtex-sales-app.md | 43 + ...s-with-a-new-order-authorization-screen.md | 2 +- ...ng-the-new-shipping-strategy-interfaces.md | 2 +- .../pt/introducing-vtex-ad-network-beta.md | 51 + ...-emails-containing-access-code-requests.md | 2 +- ...-configuring-shipping-time-at-sku-level.md | 50 + ...connectors-will-be-discontinued-in-2024.md | 123 ++ ...-for-credit-and-debit-cards-at-checkout.md | 40 + ...rketplace-improvements-on-received-skus.md | 2 +- .../marketplace-network-has-been-improved.md | 2 +- .../marketplace-new-offer-quality-filters.md | 2 +- ...e-new-sidebar-with-received-sku-details.md | 2 +- ...-and-integrations-are-now-a-single-page.md | 2 +- .../pt/marketplaces-received-skus-beta.md | 6 +- ...er-data-v1-dynamic-settings-deprecation.md | 53 + ...tion-new-promotion-management-interface.md | 2 +- ...tenacao-reduz-erros-no-envio-de-e-mails.md | 6 +- .../pt/multi-currency-gift-card.md | 49 + .../pt/multilanguage-checkout-launch.md | 26 + ...my-authentication-section-in-my-account.md | 16 +- ...-data-in-store-overview-beta-admin-page.md | 44 + ...kout-settings-for-bot-attack-protection.md | 52 + ...e-the-technical-aspects-of-the-platform.md | 40 + ...ture-product-feedback-in-the-vtex-admin.md | 25 + ...custom-displays-by-store-and-collection.md | 26 + 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.../internalsearcherror-timeouts-on-portal.md | 45 + ...ilable-addresses-with-different-country.md | 47 + ...ory-notifications-to-indexer-are-cached.md | 52 + .../en/inventory-reserved-items-error.md | 18 +- ...egory-names-cause-page-not-found-errors.md | 46 + ...-not-work-as-expected-on-the-search-api.md | 6 +- ...d-search-for-searches-with-accent-marks.md | 6 +- ...e-on-translating-titles-for-some-facets.md | 12 +- ...operties-beginning-with-the-same-prefix.md | 43 + ...values-in-loyalty-gift-card-at-checkout.md | 44 + ...ss-leading-to-transaction-cancellations.md | 48 + .../en/issues-with-my-account-links.md | 45 + ...his-item-without-attachment-in-the-cart.md | 51 + ...create-a-path-using-content-type-via-ui.md | 47 + ...shown-in-seller-whitelabel-change-order.md | 46 + ...r-location-is-not-defined-with-no-stock.md | 47 + ...f-add-to-cart-event-in-google-analytics.md | 46 + ...-promotions-with-collections-associated.md | 52 + ...api-is-not-calculating-component-prices.md | 10 +- 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50 + ...-not-showing-the-shippingid-information.md | 47 + .../en/mercado-livre-mapper-attribute-size.md | 14 +- ...ve-underreview-validation-in-update-sku.md | 43 + ...bridge-isnt-logging-some-error-messages.md | 44 + ...working-for-the-facet-productclusterids.md | 50 + ...for-some-clients-in-customer-credit-api.md | 51 + ...ing-too-long-to-return-the-informations.md | 40 + ...n-field-cannot-be-deleted-through-admin.md | 47 + ...messages-only-appear-after-a-second-try.md | 49 + ...does-not-show-sku-specs-in-b2b-scenario.md | 6 +- ...sending-options-for-already-added-items.md | 6 +- ...-app-breaks-other-apps-of-the-same-type.md | 4 +- ...causes-antifraud-to-cancel-transactions.md | 6 +- ...price-facetfilter-at-intelligent-search.md | 44 + ...en-this-type-of-modal-are-configured-ok.md | 6 +- ...cated-divergences-setup-shipping-policy.md | 6 +- .../multiple-sku-promotion-api-not-working.md | 6 +- ...shivering-when-trying-to-add-a-new-card.md | 46 + 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| 43 + ...er-only-captures-the-information-of-the.md | 6 +- ...bypricedesc-could-bring-the-wrong-order.md | 53 + ...dal-hook-affects-all-modals-on-the-page.md | 46 + ...orrectly-due-to-null-documenttype-field.md | 47 + ...ain-from-b2b-orders-history-doesnt-work.md | 6 +- ...ization-lessthan-100-goes-with-the-flow.md | 50 + ...r-card-info-causing-confusing-on-status.md | 6 +- ...o-price-divergence-on-fulfillment-layer.md | 6 +- ...erly-due-double-space-on-promotion-name.md | 21 +- ...uotes-in-the-promotion-name-or-sku-name.md | 55 + ...carrier-leaves-label-barcode-incomplete.md | 43 + ...-triggered-the-transaction-total-refund.md | 6 +- ...-and-original-order-have-the-same-value.md | 45 + ...nses-field-from-get-payment-details-api.md | 51 + ...ler-status-cancellationrequestdeniedffm.md | 54 + ...o-missing-payment-approved-notification.md | 48 + ...-the-items-and-refund-the-total-payment.md | 49 + ...-conectors-like-payment-app-or-redirect.md | 6 +- 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| 46 + ...the-same-cart-are-not-working-correctly.md | 47 + ...address-options-for-recurring-customers.md | 56 + ...-cookies-when-client-logout-at-checkout.md | 12 +- ...ging-out-when-using-callcenter-operator.md | 4 +- ...ssing-the-url-with-pagination-parameter.md | 6 +- ...-notification-in-the-ui-api-and-gateway.md | 43 + ...he-legacy-cms-collection-is-not-working.md | 49 + ...-of-spot-price-instead-of-regular-price.md | 52 + ...doesnt-correspond-to-the-search-results.md | 43 + .../en/price-range-disregards-sales-policy.md | 26 +- ...-minimum-value-after-selecting-a-filter.md | 50 + ...-twice-and-one-is-from-assembly-options.md | 49 + ...-updates-with-cache-on-end-applications.md | 49 + ...-to-int32-max-value-on-change-price-api.md | 42 + ...ducts-keyword-not-considering-stopwords.md | 44 + ...-value-field-when-buying-with-two-cards.md | 6 +- ...with-phone-validation-on-mobile-devices.md | 46 + ...ayed-when-using-multiple-sales-channels.md | 69 + 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| 6 +- ...a-na-ui-nao-e-a-mesma-que-reflete-no-bd.md | 6 +- ...-in-catalog-outdated-compared-to-google.md | 6 +- ...onent-iframe-has-inconsistent-rendering.md | 49 + ...les-performance-not-working-as-expected.md | 6 +- ...s-cms-ignores-array-validation-settings.md | 51 + ...ng-do-not-work-on-seller-portal-catalog.md | 50 + ...ignored-after-one-purchase-is-completed.md | 51 + ...idget-not-shown-if-showmodal-is-enabled.md | 47 + ...oducts-if-import-is-made-based-on-skuid.md | 52 + ...-items-to-invoice-field-in-the-order-ui.md | 48 + ...e-tax-values-in-the-ui-appear-the-total.md | 6 +- ...partial-cancellation-with-mercadopagov1.md | 6 +- ...paypal-credentials-for-the-same-account.md | 18 +- ...tions-appearing-with-brazilian-currency.md | 47 + ...items-with-assembly-options-in-the-cart.md | 2 +- ...-organization-and-b2b-checkout-settings.md | 47 + ...ku-has-unit-multiplier-different-than-1.md | 27 +- .../es/incorrect-currency-on-payment-form.md | 6 +- 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.../internalsearcherror-timeouts-on-portal.md | 48 + ...ilable-addresses-with-different-country.md | 50 + ...ory-notifications-to-indexer-are-cached.md | 55 + .../es/inventory-reserved-items-error.md | 33 +- ...egory-names-cause-page-not-found-errors.md | 49 + ...-not-work-as-expected-on-the-search-api.md | 6 +- ...d-search-for-searches-with-accent-marks.md | 6 +- ...e-on-translating-titles-for-some-facets.md | 12 +- ...operties-beginning-with-the-same-prefix.md | 46 + ...values-in-loyalty-gift-card-at-checkout.md | 46 + ...ss-leading-to-transaction-cancellations.md | 51 + .../es/issues-with-my-account-links.md | 48 + ...his-item-without-attachment-in-the-cart.md | 54 + ...create-a-path-using-content-type-via-ui.md | 50 + ...shown-in-seller-whitelabel-change-order.md | 49 + ...r-location-is-not-defined-with-no-stock.md | 50 + ...f-add-to-cart-event-in-google-analytics.md | 49 + ...-promotions-with-collections-associated.md | 55 + ...api-is-not-calculating-component-prices.md | 12 +- 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| 34 + ...o-meli-without-being-mapped-from-seller.md | 52 + ...ntegration-with-a-non-expected-behavior.md | 6 +- ...tomatic-messages-mercado-livre-messages.md | 8 +- ...enu-not-showing-the-orderid-information.md | 48 + ...aused-when-the-marketplace-ad-is-paused.md | 48 + ...-error-while-sending-the-order-tracking.md | 18 +- ...quotation-for-multiple-officialstoreids.md | 47 + ...ull-orders-not-creating-invoice-in-vtex.md | 47 + ...ct-value-when-client-has-coupon-on-meli.md | 49 + ...-errors-from-meli-429-too-many-requests.md | 54 + ...-for-peru-venezuela-equador-and-uruguai.md | 48 + ...ntegration-zipcodes-11111-meli-limaperu.md | 6 +- ...ding-product-specification-as-variation.md | 46 + ...tex-oms-for-multiples-accounts-scenario.md | 49 + ...hart-not-working-for-sizes-with-letters.md | 54 + ...eli-sizechart-issue-attribute-not-valid.md | 47 + .../es/meli-update-stockprice-issue.md | 48 + ...ybox-doesnt-update-shippingmode-for-me2.md | 59 + ...bridge-isnt-logging-some-error-messages.md | 53 + ...-not-showing-the-shippingid-information.md | 50 + .../es/mercado-livre-mapper-attribute-size.md | 19 +- ...ve-underreview-validation-in-update-sku.md | 42 + ...bridge-isnt-logging-some-error-messages.md | 48 + ...working-for-the-facet-productclusterids.md | 52 + ...for-some-clients-in-customer-credit-api.md | 54 + ...ing-too-long-to-return-the-informations.md | 43 + ...n-field-cannot-be-deleted-through-admin.md | 46 + ...messages-only-appear-after-a-second-try.md | 52 + ...does-not-show-sku-specs-in-b2b-scenario.md | 6 +- ...sending-options-for-already-added-items.md | 6 +- ...-app-breaks-other-apps-of-the-same-type.md | 4 +- ...causes-antifraud-to-cancel-transactions.md | 6 +- ...price-facetfilter-at-intelligent-search.md | 47 + ...en-this-type-of-modal-are-configured-ok.md | 6 +- ...cated-divergences-setup-shipping-policy.md | 6 +- .../multiple-sku-promotion-api-not-working.md | 6 +- ...shivering-when-trying-to-add-a-new-card.md | 49 + 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| 321 ++++ docs/tracks/pt/frontend.md | 2 +- ...website-and-social-networks-to-whatsapp.md | 2 +- .../pt/getting-started-with-logistics.md | 2 +- docs/tracks/pt/go-live-process.md | 12 +- docs/tracks/pt/google-pay.md | 111 ++ docs/tracks/pt/google-shopping-marketplace.md | 6 +- ...hide-product-suggestions-recommendation.md | 2 +- .../how-a-split-payment-transaction-works.md | 2 +- .../pt/how-clustered-conditions-work.md | 8 +- .../how-does-vtex-intelligent-search-work.md | 129 +- docs/tracks/pt/how-message-center-works.md | 6 +- .../pt/how-the-payments-module-works.md | 29 +- ...ustom-text-in-the-printout-of-the-order.md | 4 +- ...change-the-sales-policy-used-by-instore.md | 4 +- .../pt/how-to-configure-a-custom-payment.md | 6 +- ...nfigure-a-device-for-printout-the-order.md | 8 +- ...-and-edit-transactional-email-templates.md | 8 +- docs/tracks/pt/how-to-get-started.md | 6 +- docs/tracks/pt/how-vtex-support-works.md | 43 + docs/tracks/pt/indexing-history.md | 67 + 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| 15 +- docs/tutorials/en/setting-up-pagseguro-v3.md | 40 +- .../en/setting-up-payment-with-paypal.md | 8 +- .../en/setting-up-paymentez-gateway.md | 26 +- .../en/setting-up-payments-with-55pay.md | 4 +- .../en/setting-up-payments-with-99pay.md | 14 +- .../en/setting-up-payments-with-aarin.md | 4 +- .../en/setting-up-payments-with-addi.md | 14 +- .../en/setting-up-payments-with-alignet.md | 24 +- .../en/setting-up-payments-with-alignetv2.md | 39 + .../setting-up-payments-with-ame-digital.md | 14 +- .../en/setting-up-payments-with-apple-pay.md | 42 +- .../en/setting-up-payments-with-appmax.md | 33 + .../en/setting-up-payments-with-argonpay.md | 50 + .../en/setting-up-payments-with-astropay.md | 20 +- .../en/setting-up-payments-with-bamboo.md | 10 +- ...tting-up-payments-with-bancolombia-bnpl.md | 16 +- .../en/setting-up-payments-with-banqi.md | 14 +- .../en/setting-up-payments-with-bitfy.md | 14 +- .../en/setting-up-payments-with-bluepay.md | 14 +- 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| 35 + ...e-the-minimum-number-of-items-in-a-cart.md | 21 +- .../pt/direct-migration-magazine-luiza.md | 87 ++ ...isplaying-the-store-in-another-language.md | 2 +- ...-vtex-ad-network-ads-in-your-store-beta.md | 85 ++ ...ty-in-the-online-tokenized-payment-flow.md | 40 + ...ic-relevance-in-intelligent-search-beta.md | 78 + ...-field-on-profile-system-of-master-data.md | 26 +- .../pt/editing-my-data-suiteshare.md | 8 +- docs/tutorials/pt/enable-checkout-v6.md | 4 +- .../enabling-2-factor-authentication-login.md | 22 +- ...enabling-3ds2-for-redsys-v2-integration.md | 10 +- ...ling-local-stock-sale-in-vtex-sales-app.md | 8 +- .../pt/entering-tax-receipts-in-the-order.md | 2 +- docs/tutorials/pt/erasing-customer-data.md | 64 + ...-skus-via-spreadsheet-in-the-vtex-admin.md | 43 + .../tutorials/pt/events-available-in-audit.md | 851 +++-------- docs/tutorials/pt/exact-sales-suiteshare.md | 6 +- docs/tutorials/pt/explained-search.md | 31 + ...mporting-product-and-sku-specifications.md | 16 +- 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.../pt/how-to-manage-the-kit-stock.md | 10 +- .../pt/how-to-manually-invoice-an-order.md | 11 +- ...o-modify-details-of-customers-addresses.md | 12 +- ...optimize-searches-with-substitute-words.md | 14 +- ...how-to-request-receivables-anticipation.md | 2 +- .../tutorials/pt/how-to-return-order-items.md | 12 +- .../how-to-see-orders-closed-with-benefits.md | 2 +- ...fine-a-default-sla-for-recurrent-orders.md | 4 +- .../pt/how-to-set-up-fingerprint-for-payu.md | 2 +- ...set-up-recurrence-in-payment-conditions.md | 6 +- ...r-to-accept-payments-with-adyen-at-vtex.md | 21 +- ...t-up-the-device-fingerprint-for-braspag.md | 2 +- ...set-up-the-indeva-scheduled-appointment.md | 10 +- ...e-for-pick-up-field-in-smartcheckout-v6.md | 8 +- docs/tutorials/pt/how-to-set-up-the-zoom.md | 6 +- docs/tutorials/pt/how-to-set-up-visa-debit.md | 4 +- ...w-to-set-up-your-store-on-seller-portal.md | 20 +- ...to-setup-google-analytics-in-vtex-store.md | 6 +- ...how-to-turn-my-store-website-into-a-pwa.md | 13 +- .../pt/how-to-use-conditions-builder-app.md | 6 +- .../pt/how-to-use-the-index-report.md | 6 +- .../pt/how-to-use-the-meta-tags-control.md | 6 +- .../how-to-use-the-search-result-control.md | 10 +- .../pt/how-to-use-the-shareable-cart-app.md | 28 +- ...how-to-view-taxes-information-in-taxhub.md | 2 +- ...how-to-view-transactions-on-pci-gateway.md | 2 +- ...ith-different-layouts-for-the-same-page.md | 2 +- docs/tutorials/pt/how-trade-policies-work.md | 19 +- docs/tutorials/pt/hubspot-suiteshare.md | 4 +- .../pt/i-cant-import-the-price-table.md | 67 + .../pt/i-cant-receive-emails-from-vtex.md | 98 ++ ...-cant-update-the-ean-of-my-skus-via-api.md | 50 + ...-view-the-product-in-the-search-results.md | 240 +++ .../pt/i-forgot-my-password-suiteshare.md | 6 +- docs/tutorials/pt/image-compression.md | 62 + docs/tutorials/pt/image-widget.md | 19 +- .../pt/import-customer-data-brazil.md | 56 +- ...-and-exporting-an-inventory-spreadsheet.md | 4 +- .../pt/importing-data-into-master-data.md | 10 +- .../pt/importing-images-from-a-spreadsheet.md | 10 +- docs/tutorials/pt/indexes-in-master-data.md | 86 ++ docs/tutorials/pt/indexing-history-beta.md | 18 +- docs/tutorials/pt/indexing-history.md | 68 + docs/tutorials/pt/indexing.md | 28 + ...information-about-chile-custom-payments.md | 6 +- ...ormation-about-colombia-custom-payments.md | 6 +- ...formation-about-uruguay-custom-payments.md | 6 +- ...inserting-images-into-let-me-know-email.md | 2 +- ...g-my-orders-through-the-extension-store.md | 6 +- ...stalling-the-widget-with-gtm-suiteshare.md | 20 +- docs/tutorials/pt/integrating-with-enjoei.md | 4 +- .../pt/integrating-with-madeiramadeira.md | 4 +- .../integrating-with-renner-and-camicado.md | 34 +- ...-guide-for-marketplaces-seller-non-vtex.md | 6 +- .../pt/integration-with-google-tag-manager.md | 10 +- ...lligent-search-synonym-suggestions-beta.md | 42 +- docs/tutorials/pt/intelligent-synonyms.md | 69 + ...racting-with-masterdata-through-graphql.md | 10 +- 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docs/tutorials/pt/vtex-shield.md create mode 100644 docs/tutorials/pt/vtex-shipping-network-correios-activation.md create mode 100644 docs/tutorials/pt/vtex-status-page.md create mode 100644 docs/tutorials/pt/vtex-support-apac.md create mode 100644 docs/tutorials/pt/web-application-firewall-waf.md create mode 100644 docs/tutorials/pt/whatsapp-ai-campaigns-management-and-details.md create mode 100644 docs/tutorials/pt/why-dont-marketplace-orders-integrate-with-my-store.md diff --git a/docs/announcements/en/access-googles-pagespeed-insights-in-your-vtex-admin.md b/docs/announcements/en/access-googles-pagespeed-insights-in-your-vtex-admin.md index becbe6b0b..8d5f2fe1e 100644 --- a/docs/announcements/en/access-googles-pagespeed-insights-in-your-vtex-admin.md +++ b/docs/announcements/en/access-googles-pagespeed-insights-in-your-vtex-admin.md @@ -21,7 +21,7 @@ This is why we created the new [Web Page Performance](https://help.vtex.com/en/v PageSpeed Insights and Lighthouse are tools developed by Google to report on the user experience of a page on both mobile and desktop devices, providing suggestions on how that page may be improved. They use [Google's Core Web Vitals](https://web.dev/vitals/#core-web-vitals) as metrics to assess online user experience. -![Web page performance Dash EN](https://images.ctfassets.net/alneenqid6w5/4EHCyrE0JQxGgxhk1YVdMY/83d8891b5441de2d1c4c36b9b4c00317/Screen_Shot_2022-06-29_at_15.49.56.png) +![Web page performance Dash EN](//images.ctfassets.net/alneenqid6w5/4EHCyrE0JQxGgxhk1YVdMY/83d8891b5441de2d1c4c36b9b4c00317/Screen_Shot_2022-06-29_at_15.49.56.png) ## What has changed? diff --git a/docs/announcements/en/admin-disponivel-em-japones.md b/docs/announcements/en/admin-disponivel-em-japones.md index 58d1ad916..cff46147d 100644 --- a/docs/announcements/en/admin-disponivel-em-japones.md +++ b/docs/announcements/en/admin-disponivel-em-japones.md @@ -26,4 +26,4 @@ The Admin’s translation into Japanese was driven by the [opening of our new of ## What do you need to do To view the Admin in Japanese, select JP in the language dropdown menu in the upper right corner of the screen. -![Select JP](https://images.ctfassets.net/alneenqid6w5/4rQI0Nb2Bmz6P6dQs3Bixv/962f59494964fb2dddfb42f557949e28/japones.png) +![Select JP](//images.ctfassets.net/alneenqid6w5/4rQI0Nb2Bmz6P6dQs3Bixv/962f59494964fb2dddfb42f557949e28/japones.png) diff --git a/docs/announcements/en/admin-navigation-will-now-be-restricted-by-user-role.md b/docs/announcements/en/admin-navigation-will-now-be-restricted-by-user-role.md index e148719d3..9cbaf3a0e 100644 --- a/docs/announcements/en/admin-navigation-will-now-be-restricted-by-user-role.md +++ b/docs/announcements/en/admin-navigation-will-now-be-restricted-by-user-role.md @@ -29,7 +29,7 @@ Now, users will only see the sidebar menu items they are allowed to access, acco The image below illustrates how the sidebar might change as a result of these housekeeping procedures to improve your store's security and user experience. -![EN Sidebar permissions announcement screenshot](https://images.ctfassets.net/alneenqid6w5/1dnqc48HsZDxmiUygavYHZ/8ffedd77b8566929fd3c39b73cad6590/EN_Sidebar_permissions_announcement_screenshot.png) +![EN Sidebar permissions announcement screenshot](//images.ctfassets.net/alneenqid6w5/1dnqc48HsZDxmiUygavYHZ/8ffedd77b8566929fd3c39b73cad6590/EN_Sidebar_permissions_announcement_screenshot.png) ## Why did we make this change? diff --git a/docs/announcements/en/amazon-integration-amazon-offer-matching.md b/docs/announcements/en/amazon-integration-amazon-offer-matching.md new file mode 100644 index 000000000..a8af10572 --- /dev/null +++ b/docs/announcements/en/amazon-integration-amazon-offer-matching.md @@ -0,0 +1,35 @@ +--- +title: 'Amazon integration: Amazon Offer Matching' +id: 6cWiUoUTzVtOAVpF4XhOzm +status: PUBLISHED +createdAt: 2023-07-04T20:11:24.168Z +updatedAt: 2023-07-04T21:44:36.582Z +publishedAt: 2023-07-04T21:44:36.582Z +contentType: updates +productTeam: Channels +author: 2p7evLfTcDrhc5qtrzbLWD +slug: amazon-integration-amazon-offer-matching +locale: en +legacySlug: amazon-offer-matching +announcementImageID: '' +announcementSynopsisEN: 'Amazon offer matching is now manual. Learn more about the new page.' +--- + +The [integration](https://help.vtex.com/en/tracks/configurar-integracao-com-a-amazon) between VTEX stores and Amazon allows sellers to send their product catalog to the marketplace, which expands their sales channels. To increase the quality of offers shown on Amazon, we created a new page for VTEX sellers to do the product matching. + +## What has changed? + +Before, when a seller sent a product to the Amazon integration, it would go through an automatic matching process to link the seller SKU to the product ASIN (Amazon Standard Identification Number) on Amazon. However, this process occasionally resulted in compatibility errors between the sent product and the published offer on Amazon. + +With the new matching flow, the sellers approve the matches between their products and Amazon offers. Despite matching now being a manual process, sellers can approve SKUs in bulk. + +## Why did we make this change? + +The process will now be completely manual. This change aims to reduce compatibility errors, so sellers show reliable and quality offers on the marketplace, giving sellers control over how the sent products and the published offers are matched. + +## What needs to be done? + +You can find the Amazon Offer Matching page in Marketplace > __Amazon Offer Matching__ or through the search bar. The page will be available for all VTEX accounts as of July 03, 2023. No action is required to activate it. + +For more information about how the page works, check the [documentation Amazon Offer Matching](https://help.vtex.com/en/tutorial/match-de-anuncios-amazon--7fRfoP69kYgg8znImMhyQ0). + diff --git a/docs/announcements/en/amazon-new-category-mapping-model.md b/docs/announcements/en/amazon-new-category-mapping-model.md new file mode 100644 index 000000000..d2688bd14 --- /dev/null +++ b/docs/announcements/en/amazon-new-category-mapping-model.md @@ -0,0 +1,36 @@ +--- +title: 'Amazon: New category mapping model' +id: 584nPLYkI8tnOGz1s4X5LE +status: PUBLISHED +createdAt: 2023-11-27T23:08:37.697Z +updatedAt: 2023-12-18T15:49:17.763Z +publishedAt: 2023-12-18T15:49:17.763Z +contentType: updates +productTeam: Channels +author: 2p7evLfTcDrhc5qtrzbLWD +slug: amazon-new-category-mapping-model +locale: en +legacySlug: amazon-new-category-mapping-model +announcementImageID: '' +announcementSynopsisEN: 'Check out the new category and attribute mapping model for the VTEX and Amazon integration.' +--- + +An important step in the [integration](https://help.vtex.com/en/tracks/configurar-integracao-com-a-amazon--6sgd4Pagy3wNsWKBvmIFrP/5sYA9MlRo92jJIxKF1MTXb) between VTEX stores and Amazon is mapping categories and attributes, which consists of matching the products in your catalog with the offers available on Amazon. + +To make the mapping process easier and more intuitive, we have developed the **[category and attribute mapping via VTEX Admin](https://help.vtex.com/en/tracks/configurar-integracao-com-a-amazon--6sgd4Pagy3wNsWKBvmIFrP/5xklf2wSdeztQh4iy5kJvD?&utm_source=autocomplete#mapeamento-via-admin-vtex-beta),** which is available for VTEX stores in Brazil, Mexico, and the United States. To access the new mapping model, go to **Marketplace > Marketplaces and Integrations > Amazon > Perform Mapping.** The instructions are available in the [Mapping and sending product categories to Amazon](https://help.vtex.com/en/tracks/configurar-integracao-com-a-amazon--6sgd4Pagy3wNsWKBvmIFrP/5xklf2wSdeztQh4iy5kJvD) tutorial. + +## What has changed? + +Previously, the mapping process could only be carried out [via spreadsheet](https://help.vtex.com/en/tracks/configurar-integracao-com-a-amazon--6sgd4Pagy3wNsWKBvmIFrP/5xklf2wSdeztQh4iy5kJvD?&utm_source=autocomplete#mapeamento-via-planilha). Now, with the new mapping model, you can choose which type of mapping best meets your needs. + +Here are some of the advantages of mapping categories and attributes using the VTEX Admin: + +- Monitor the mapping status of each category. +- Search for the category on Amazon to match it with your catalog. +- Autofill the attributes that are already in your catalog. +- Customize the shipping rate template by SKU. + +## What needs to be done? + +The feature will be available to all [VTEX accounts that act as sellers](https://help.vtex.com/en/tutorial/estrategias-de-marketplace-na-vtex--tutorials_402#sendo-seller-vtex) from **December 18, 2023.** To use it, you need to have your VTEX account [integrated](https://help.vtex.com/en/tracks/configurar-integracao-com-a-amazon--6sgd4Pagy3wNsWKBvmIFrP/5sYA9MlRo92jJIxKF1MTXb) with Amazon and send the products by following the [Mapping and sending product categories to Amazon](https://help.vtex.com/en/tracks/configurar-integracao-com-a-amazon--6sgd4Pagy3wNsWKBvmIFrP/5xklf2wSdeztQh4iy5kJvD) tutorial. + diff --git a/docs/announcements/en/assembly-options-new-app-to-simplify-product-customization-teste.md b/docs/announcements/en/assembly-options-new-app-to-simplify-product-customization-teste.md index f6710a36c..37f4903d3 100644 --- a/docs/announcements/en/assembly-options-new-app-to-simplify-product-customization-teste.md +++ b/docs/announcements/en/assembly-options-new-app-to-simplify-product-customization-teste.md @@ -21,7 +21,7 @@ For example, restaurants that accept online orders usually allow customers to ch To simplify this feature, we developed the Assembly Options app, which provides an interface for configuring and managing custom options. The app is only available for stores using [VTEX IO](https://vtex.com/us-en/store-framework/). -![assembly-options-app-en](https://images.ctfassets.net/alneenqid6w5/7AoMYLduvKisAxKMho64m0/b65d786da2a92266eb107b3eeac0f048/assembly-options-app-en.PNG) +![assembly-options-app-en](//images.ctfassets.net/alneenqid6w5/7AoMYLduvKisAxKMho64m0/b65d786da2a92266eb107b3eeac0f048/assembly-options-app-en.PNG) ## What has changed? diff --git a/docs/announcements/en/assembly-options-new-app-to-simplify-product-customization.md b/docs/announcements/en/assembly-options-new-app-to-simplify-product-customization.md index 57ff44efe..12184a066 100644 --- a/docs/announcements/en/assembly-options-new-app-to-simplify-product-customization.md +++ b/docs/announcements/en/assembly-options-new-app-to-simplify-product-customization.md @@ -21,7 +21,7 @@ For example, restaurants that accept online orders usually allow customers to ch To simplify this feature, we developed the Assembly Options app, which provides an interface for configuring and managing custom options. The app is only available for stores using [VTEX IO](https://vtex.com/us-en/store-framework/). -![assembly-options-app-en](https://images.ctfassets.net/alneenqid6w5/7AoMYLduvKisAxKMho64m0/b65d786da2a92266eb107b3eeac0f048/assembly-options-app-en.PNG) +![assembly-options-app-en](//images.ctfassets.net/alneenqid6w5/7AoMYLduvKisAxKMho64m0/b65d786da2a92266eb107b3eeac0f048/assembly-options-app-en.PNG) ## What has changed? diff --git a/docs/announcements/en/autocomplete-metrics-now-available-in-search-reports.md b/docs/announcements/en/autocomplete-metrics-now-available-in-search-reports.md index f5f8348ca..d5197ec5e 100644 --- a/docs/announcements/en/autocomplete-metrics-now-available-in-search-reports.md +++ b/docs/announcements/en/autocomplete-metrics-now-available-in-search-reports.md @@ -24,7 +24,7 @@ Previously it was only possible to see, and export reports on search results and diff --git a/docs/announcements/en/automatic-archiving-inactive-promotions.md b/docs/announcements/en/automatic-archiving-inactive-promotions.md new file mode 100644 index 000000000..d5a84d3ef --- /dev/null +++ b/docs/announcements/en/automatic-archiving-inactive-promotions.md @@ -0,0 +1,41 @@ +--- +title: 'Automatic archiving inactive promotions' +id: 4LDQbli98aRSNJDus7mgqi +status: PUBLISHED +createdAt: 2024-05-13T11:40:27.337Z +updatedAt: 2024-05-20T12:14:24.232Z +publishedAt: 2024-05-20T12:14:24.232Z +contentType: updates +productTeam: Marketing & Merchandising +author: 2AhArvGNSPKwUAd8GOz0iU +slug: automatic-archiving-inactive-promotions +locale: en +legacySlug: automatic-archiving-inactive-promotions +announcementImageID: '' +announcementSynopsisEN: 'The new auto-archive feature for inactive promotions helps you manage promotions in your store.' +--- + +To enhance the promotion management experience, VTEX is introducing an automatic archiving feature for inactive promotions. This feature helps you organize and monitor the promotions available in your store. + +## What has changed? + +We have implemented the following improvements to the promotion management experience: + +**Promotion auto-archiving rules:** + +1. **Promotions with an end date (not activated):** These will be automatically archived 7 days after the last change, counting from the promotion end date. + +2. **Promotions without an end date (not activated):** These will be automatically archived 30 days after the last change. + +3. **Promotions with an end date (active):** These will be automatically archived 7 days after their end date. + +**Feature optimization:** We've improved the loading time and performance of the promotions list. + +
+To view the promotions that have been automatically archived, go to VTEX Admin Promotions > Promotions, or type Promotions in the search bar at the top of the page. In the top right corner, click , and then click Applied Promotions. +
+ +## What needs to be done? + +No action is required. The feature to automatically archive inactive promotions is now available in all VTEX stores. + diff --git a/docs/announcements/en/black-week-vtex-dashboards-analysis-strategies.md b/docs/announcements/en/black-week-vtex-dashboards-analysis-strategies.md new file mode 100644 index 000000000..b45d5de05 --- /dev/null +++ b/docs/announcements/en/black-week-vtex-dashboards-analysis-strategies.md @@ -0,0 +1,22 @@ +--- +title: 'Black Week: VTEX Dashboards Analysis Strategies' +id: 1MrvvWj1ziiqLWhM021PX7 +status: PUBLISHED +createdAt: 2023-11-20T20:29:11.550Z +updatedAt: 2023-11-20T20:39:16.159Z +publishedAt: 2023-11-20T20:39:16.159Z +contentType: updates +productTeam: Others +author: 2p7evLfTcDrhc5qtrzbLWD +slug: black-week-vtex-dashboards-analysis-strategies +locale: en +legacySlug: black-week-vtex-dashboards-analysis-strategies +announcementImageID: '' +announcementSynopsisEN: 'Learn the best strategies for analyzing your sales metrics during Black Week with the VTEX Dashboards guide' +--- + +We have officially arrived at __Black Week,__ which takes place from __11/20/2023__ to __11/27/2023.__ The stores already have their campaigns online and their operations ready to attend shoppers. + +Aiming to maximize opportunities for improving __Black Friday__ actions during this period, we have created a special guide focused on clarifying the most frequently asked questions related to the use of our dashboards in Admin VTEX during the most important event of the year. + +See the [VTEX dashboard guide for Black Week: FAQ](https://help.vtex.com/en/tutorial/guia-de-los-dashboards-vtex-para-la-black-week-faq--6O3CiGiZctVIgIrpIcko9h) and you will find answers to the most frequently asked questions about how to use Dashboards during Black Week. diff --git a/docs/announcements/en/build-and-scale-your-fulfillment-operation-with-vtex-pick-and-pack.md b/docs/announcements/en/build-and-scale-your-fulfillment-operation-with-vtex-pick-and-pack.md index 3c39e4e17..545b1fec5 100644 --- a/docs/announcements/en/build-and-scale-your-fulfillment-operation-with-vtex-pick-and-pack.md +++ b/docs/announcements/en/build-and-scale-your-fulfillment-operation-with-vtex-pick-and-pack.md @@ -25,7 +25,7 @@ In addition, **VTEX Pick and Pack** [collects data and analytics](https://help.v * [Last Mile](https://help.vtex.com/en/tutorial/vtex-pick-and-pack-last-mile--HN7WKV0xoq2ssVjsJlfzr): Control of last-mile delivery. * **Mobile Applications:** Applications for pickers and couriers. -![pick_pack_gif_EN](https://images.ctfassets.net/alneenqid6w5/5T6FQD7E0lFkze9DtsrDas/a6b1137ac375e1a046cc2a76a56e3958/pick_pack_gif_EN.gif) +![pick_pack_gif_EN](//images.ctfassets.net/alneenqid6w5/5T6FQD7E0lFkze9DtsrDas/a6b1137ac375e1a046cc2a76a56e3958/pick_pack_gif_EN.gif) ## What has changed? diff --git a/docs/announcements/en/callback-url-signature-authentication-token.md b/docs/announcements/en/callback-url-signature-authentication-token.md new file mode 100644 index 000000000..6c8dd7d54 --- /dev/null +++ b/docs/announcements/en/callback-url-signature-authentication-token.md @@ -0,0 +1,32 @@ +--- +title: 'Callback URL signature: Blocking asynchronous payment authorizations without an authentication token' +id: 3at5YtI2L6QqBym6Af56tV +status: PUBLISHED +createdAt: 2024-05-03T18:12:04.996Z +updatedAt: 2024-05-03T18:33:19.277Z +publishedAt: 2024-05-03T18:33:19.277Z +contentType: updates +productTeam: Financial +author: 6DODK49lJPk3yvcoe6GB6g +slug: callback-url-signature-authentication-token +locale: en +legacySlug: callback-url-signature-authentication-token +announcementImageID: '' +announcementSynopsisEN: 'Authentication token for asynchronous payment authorizations' +--- + +To enhance payment operations on the platform, VTEX is implementing the `X-VTEX-signature` authentication token. Payment providers and partners must use this token to report the status of asynchronous payment transactions via a [callback URL](https://help.vtex.com/pt/tutorial/payment-provider-protocol--RdsT2spdq80MMwwOeEq0m#callback-url). + +As of May 27, 2024, the VTEX gateway will automatically include the callback URL information and the respective authentication token with each payment transaction. + +Example of a callback URL containing the authentication token: + +`https://gatewayqa.vtexpayments.com.br/api/pvt/payment-provider/transactions/8FB0F111111122222333344449984ACB/payments/A2A9A25B11111111222222333327883C/callback?accountName=teampaymentsintegrations&X-VTEX-signature=R123456789aBcDeFGHij1234567890tk` + +## What needs to be done? + +Starting June 26, 2024, all payment providers and partners must report the status of asynchronous payment transactions exclusively via the callback URL and authentication token. + +After this date, any transaction status updates sent only via callback URL (without the authentication token) will be blocked, and the respective payment transactions will be canceled. + +For more information about the callback URL, see [Payment Provider Protocol](https://help.vtex.com/pt/tutorial/payment-provider-protocol--RdsT2spdq80MMwwOeEq0m#callback-url) and [Create Payment endpoint](https://developers.vtex.com/docs/api-reference/payment-provider-protocol#post-/payments). diff --git a/docs/announcements/en/campaign-promotions-new-option-when-configuring-target-audience.md b/docs/announcements/en/campaign-promotions-new-option-when-configuring-target-audience.md index 63245e49b..923a5d91d 100644 --- a/docs/announcements/en/campaign-promotions-new-option-when-configuring-target-audience.md +++ b/docs/announcements/en/campaign-promotions-new-option-when-configuring-target-audience.md @@ -23,7 +23,7 @@ We have improved the campaign audience settings so that you can add up target au In the VTEX Admin, **Products > Promotions and Taxes > Campaign Audience > New Campaign Audience**, in the settings related to the **Target Audience**, we added the "and" option, where there was previously only the "or" option. This means that now you can apply a criteria adding logic ("and") besides the pre-existent alternative logic ("or"). Please see the image below: -![publico-alvo-e-ou-en](https://images.ctfassets.net/alneenqid6w5/2NrpuE4MN7q6qaHI6mkoCe/655312e51c8e30a847cb012d4382de39/en-publico-alvo.gif) +![publico-alvo-e-ou-en](//images.ctfassets.net/alneenqid6w5/2NrpuE4MN7q6qaHI6mkoCe/655312e51c8e30a847cb012d4382de39/en-publico-alvo.gif) Using the new option, you can create campaign promotions flexibly combining different criteria. diff --git a/docs/announcements/en/catalogs-new-visual-and-navigation.md b/docs/announcements/en/catalogs-new-visual-and-navigation.md index 93f0b443f..a2684f479 100644 --- a/docs/announcements/en/catalogs-new-visual-and-navigation.md +++ b/docs/announcements/en/catalogs-new-visual-and-navigation.md @@ -23,16 +23,16 @@ The main difference to the old version is on how you navigate through it. We've ## What has changed Most items of the old Catalog can now be found on the _Catalog_ option, on the sidebar's _PRODUCTS_ section. -![EN-Catálogo1](https://images.ctfassets.net/alneenqid6w5/6PWNLidc6AYwsIw4W8GcEQ/e5fb1c8e3aaf79fa05d895a920dd78c7/EN-Cat__logo1.png) +![EN-Catálogo1](//images.ctfassets.net/alneenqid6w5/6PWNLidc6AYwsIw4W8GcEQ/e5fb1c8e3aaf79fa05d895a920dd78c7/EN-Cat__logo1.png) The _Gift card_ subitem (formerly known as _Vouchers_ and previously located under the _Campaign Control_ tab) is now one of the _Payments_ drop-down options, on the sidebar's _TRANSACTIONS_ section. -![EN-Catálogo2](https://images.ctfassets.net/alneenqid6w5/mYzfITNdIWSQ00qaewAsQ/0a9fd430c40271c4f4d6ed9574bf13fd/EN-Cat__logo2.png) +![EN-Catálogo2](//images.ctfassets.net/alneenqid6w5/mYzfITNdIWSQ00qaewAsQ/0a9fd430c40271c4f4d6ed9574bf13fd/EN-Cat__logo2.png) The _Settings_ item (formerly a tab of its own) is now one of the _CMS_ drop-down options, on the sidebar's _STORE SETUP_ section. -![EN-Catálogo3](https://images.ctfassets.net/alneenqid6w5/5mVP1uxDzi2e28ym2o0IEO/3c72b956fb706517dacd2bc3d473550f/EN-Cat__logo3.png) +![EN-Catálogo3](//images.ctfassets.net/alneenqid6w5/5mVP1uxDzi2e28ym2o0IEO/3c72b956fb706517dacd2bc3d473550f/EN-Cat__logo3.png) The former _Marketplace_ tab continues independent (even the name remains the same), with a section of its own on the sidebar. -![EN-Catálogo4](https://images.ctfassets.net/alneenqid6w5/2BjYZAd5PKACmiiOum64O4/a9379e8f4bb1cb762b744db5a2cae42a/EN-Cat__logo4.png) +![EN-Catálogo4](//images.ctfassets.net/alneenqid6w5/2BjYZAd5PKACmiiOum64O4/a9379e8f4bb1cb762b744db5a2cae42a/EN-Cat__logo4.png) diff --git a/docs/announcements/en/changes-in-the-name-and-restricted-actions-available-to-the-master-user.md b/docs/announcements/en/changes-in-the-name-and-restricted-actions-available-to-the-master-user.md index 85a42b068..995df8e74 100644 --- a/docs/announcements/en/changes-in-the-name-and-restricted-actions-available-to-the-master-user.md +++ b/docs/announcements/en/changes-in-the-name-and-restricted-actions-available-to-the-master-user.md @@ -27,7 +27,7 @@ Rest assured, we made no mistake. After careful consideration, our team decided But that's not all. We also completely revamped the process to change the Sponsor user for an account, transforming it into an invitation-based transfer flow that is fully auditable. -![Sponsor management gif](https://images.ctfassets.net/alneenqid6w5/ha7KIfmy1QJQvmpnXJN5R/93870cb4eae7fd2591b388279faa2db9/Announcement_EN.gif) +![Sponsor management gif](//images.ctfassets.net/alneenqid6w5/ha7KIfmy1QJQvmpnXJN5R/93870cb4eae7fd2591b388279faa2db9/Announcement_EN.gif) Check out [Transferring store ownership](https://help.vtex.com/en/tutorial/transferring-store-ownership) for more details on this new process. diff --git a/docs/announcements/en/changes-in-vtex-support-service-policy.md b/docs/announcements/en/changes-in-vtex-support-service-policy.md new file mode 100644 index 000000000..c20713eed --- /dev/null +++ b/docs/announcements/en/changes-in-vtex-support-service-policy.md @@ -0,0 +1,18 @@ +--- +title: 'Changes in VTEX Support Service Policy' +id: 7f5YRWJQ7q0VUGCTDKVDon +status: PUBLISHED +createdAt: 2024-02-16T18:37:29.587Z +updatedAt: 2024-02-22T21:12:09.365Z +publishedAt: 2024-02-22T21:12:09.365Z +contentType: updates +productTeam: Billing +author: 5l3eEiSz8MpcppCxcnijGz +slug: changes-in-vtex-support-service-policy +locale: en +legacySlug: changes-in-vtex-support-service-policy +announcementImageID: '' +announcementSynopsisEN: 'Now, the main channel to open a ticket is the VTEX Community.' +--- + +
This content is being translated.
diff --git a/docs/announcements/en/checkout-api-now-supports-recaptcha-v3.md b/docs/announcements/en/checkout-api-now-supports-recaptcha-v3.md new file mode 100644 index 000000000..fc61fbc2a --- /dev/null +++ b/docs/announcements/en/checkout-api-now-supports-recaptcha-v3.md @@ -0,0 +1,38 @@ +--- +title: 'Checkout API now supports reCAPTCHA v3' +id: 1buRTScMhlis0LESr7g8Rt +status: PUBLISHED +createdAt: 2023-06-28T19:52:18.268Z +updatedAt: 2023-08-25T23:36:39.909Z +publishedAt: 2023-08-25T23:36:39.909Z +contentType: updates +productTeam: Shopping +author: 2Gy429C47ie3tL9XUEjeFL +slug: checkout-api-now-supports-recaptcha-v3 +locale: en +legacySlug: checkout-api-now-supports-recaptcha-v3 +announcementImageID: '' +announcementSynopsisEN: 'This user validation solution to prevent fake users can be used in native mobile apps and other similar integrations' +--- + +[reCAPTCHA](https://help.vtex.com/en/tutorial/recaptcha-no-checkout--18Te3oDd7f4qcjKu9jhNzP) is a user validation solution that VTEX provides for all stores. It foresees scenarios where malware is used for fraud and prevents access by fake users. + +Besides the native storefront functionality of the VTEX platform, stores implementing their own storefronts can [integrate reCAPTCHA](https://developers.vtex.com/docs/guides/recaptcha) via the Checkout API to improve security. + +## What has changed? + +Now, the Checkout API also supports score-based reCAPTCHA reCAPTCHA validation (equivalent to v3), which is suitable for native mobile apps. + +
+VTEX is integrated with reCAPTCHA enterprise, which offers two validation approaches: checkbox (equivalent to reCAPTCHA v2) and score-based (equivalent to reCATPCHA v3). See this article on reCAPTCHA at VTEX Checkout to learn what version you should use depending on your storefront characteristics. You can also learn more each method: reCAPTCHA v2 or reCAPTCHA v3 with the documentation provided by Google. +
+ +However, the reCAPTCHA checkbox (equivalent to v2) integration option is still available and is the recommended option if you want to implement a [reCAPTCHA integration](https://developers.vtex.com/docs/guides/recaptcha) other than in a native mobile app. + +Currently, score-based validation is not available for native VTEX storefronts - it is expected to be in the coming months. This solution is only available for integrations based on the Checkout API. + +## What needs to be done? + +If you use a native VTEX storefront solution or integrate with reCAPTCHA checkbox via the Checkout API, no action is required. reCAPTCHA will continue working as configured. + +If you want to implement reCAPTCHA in a native mobile app storefront, you should use score-based validation. Contact your development team and see the [reCAPTCHA integration guide](https://developers.vtex.com/docs/guides/recaptcha). diff --git a/docs/announcements/en/checkout-setting-up-the-cardholder-document-id-field.md b/docs/announcements/en/checkout-setting-up-the-cardholder-document-id-field.md index c5edb4390..5ff9b8954 100644 --- a/docs/announcements/en/checkout-setting-up-the-cardholder-document-id-field.md +++ b/docs/announcements/en/checkout-setting-up-the-cardholder-document-id-field.md @@ -45,7 +45,7 @@ To check if the anti-fraud solutions configured in your store allow changing the 2. In the **Payments** module, click on **Settings > Gateway affiliations**. 3. After selecting the desired anti-fraud solution, check if the **Cardholder document field** option is available on the configuration screen. -![cardholder document field](https://images.ctfassets.net/alneenqid6w5/23Hyo1jo4hkC3nXPmOa7NW/350f0aaab8c88555c89a9ca3f2304f6c/cardholder_document_field.png) +![cardholder document field](//images.ctfassets.net/alneenqid6w5/23Hyo1jo4hkC3nXPmOa7NW/350f0aaab8c88555c89a9ca3f2304f6c/cardholder_document_field.png)
If the Cardholder document field option is not available on the configuration screen of your anti-fraud solution provider, the Cardholder document field will still be displayed at Checkout in your store, and the customer will be required to fill it out. diff --git a/docs/announcements/en/convert-abandoned-checkouts-into-sales-with-whatsapp-ai-campaigns.md b/docs/announcements/en/convert-abandoned-checkouts-into-sales-with-whatsapp-ai-campaigns.md new file mode 100644 index 000000000..c71f9ab4b --- /dev/null +++ b/docs/announcements/en/convert-abandoned-checkouts-into-sales-with-whatsapp-ai-campaigns.md @@ -0,0 +1,29 @@ +--- +title: 'Convert abandoned checkouts into sales with WhatsApp AI Campaigns' +id: 4pzBvWuadV753AdCqPhoVS +status: PUBLISHED +createdAt: 2024-06-26T11:08:16.663Z +updatedAt: 2024-06-26T11:27:29.365Z +publishedAt: 2024-06-26T11:27:29.365Z +contentType: updates +productTeam: Others +author: 2AhArvGNSPKwUAd8GOz0iU +slug: convert-abandoned-checkouts-into-sales-with-whatsapp-ai-campaigns +locale: en +legacySlug: convert-abandoned-checkouts-into-sales-with-whatsapp-ai-campaigns +announcementImageID: '' +announcementSynopsisEN: 'WhatsApp AI Campaigns boost sales by recovering abandoned checkouts.' +--- + +We have developed a new feature: WhatsApp AI Campaigns. This new feature allows merchants to automatically send personalized reminders via WhatsApp to users who have not completed their orders. + +These reminders are designed to motivate users to return to the payment page and complete their transactions, thus improving the shopping experience and boosting sales. + +The new WhatsApp AI Campaigns feature offers improvements such as: +- **Custom messages:** Sends custom messages to users who haven't completed their orders. +- **Real-time monitoring:** Allows you to monitor campaign performance in real time via the VTEX dashboard. +- **Quick configuration:** Enables the feature without any coding. +- **Redirection after expiration:** Allows the user to be redirected to checkout even after their session has expired. + +## What needs to be done? +The feature is now available for all stores using [Store Framework](https://help.vtex.com/tracks/store-development--3fHF3GIjK8UugnQKIakpl9/5DTcawNjc5MovtD7HNqURl#store-framework) that don't have Checkout customizations. To implement it in your store, go to [Recovering abandoned checkouts with WhatsApp AI Campaigns](https://help.vtex.com/en/tutorial/recovering-abandoned-checkouts-with-whatsapp-ai-campaigns--20i0zLQHt72LKzVEmk1CRZ?&utm_source=autocomplete). diff --git a/docs/announcements/en/coupon-experience-improvements.md b/docs/announcements/en/coupon-experience-improvements.md index 1d736b70b..91f36f140 100644 --- a/docs/announcements/en/coupon-experience-improvements.md +++ b/docs/announcements/en/coupon-experience-improvements.md @@ -27,7 +27,7 @@ The new [Coupons](https://help.vtex.com/en/tutorial/cupons-beta--1aAEN3ADpz19ss5 The new [coupon list](https://help.vtex.com/en/tutorial/lista-de-cupons-beta--5z5ya3IonsC2W4B5h4JrsZ) shows all the existing coupons in your store. This allows you to manage coupon data and analyze in which orders they were used. -![listacupons en](https://images.ctfassets.net/alneenqid6w5/3EL3TmEa9iBuABSPWAkT0B/1cfe126f85df72b7c9e30f8e4cb85606/listacupons_en.gif) +![listacupons en](//images.ctfassets.net/alneenqid6w5/3EL3TmEa9iBuABSPWAkT0B/1cfe126f85df72b7c9e30f8e4cb85606/listacupons_en.gif) ### Easier access to coupon codes @@ -44,7 +44,7 @@ The new filters allow you to view coupons that meet specific criteria. The avail - Last modified - Coupon type -![filtroscupons en](https://images.ctfassets.net/alneenqid6w5/5ImK8Og5MsOnruVxkwblJ6/b2abce2b73d9facd5edcf6f589dad039/filtroscupons_en.gif) +![filtroscupons en](//images.ctfassets.net/alneenqid6w5/5ImK8Og5MsOnruVxkwblJ6/b2abce2b73d9facd5edcf6f589dad039/filtroscupons_en.gif) ### Coupon groups for agile management diff --git a/docs/announcements/en/custom-selection-of-sellers-for-b2b-purchases.md b/docs/announcements/en/custom-selection-of-sellers-for-b2b-purchases.md new file mode 100644 index 000000000..82cd314a7 --- /dev/null +++ b/docs/announcements/en/custom-selection-of-sellers-for-b2b-purchases.md @@ -0,0 +1,32 @@ +--- +title: 'Custom selection of sellers for B2B purchases' +id: 2AezDuup65tH3MyBBWDasG +status: PUBLISHED +createdAt: 2023-12-21T13:29:04.048Z +updatedAt: 2023-12-21T18:13:37.674Z +publishedAt: 2023-12-21T18:13:37.674Z +contentType: updates +productTeam: Others +author: 2AhArvGNSPKwUAd8GOz0iU +slug: custom-selection-of-sellers-for-b2b-purchases +locale: en +legacySlug: custom-selection-of-sellers-for-b2b-purchases +announcementImageID: '' +announcementSynopsisEN: 'The seller allocation feature allows buying organizations to have their purchase orders fulfilled by specific sellers.' +--- + + VTEX is launching a new feature that allows buying organizations (B2B) to select an exclusive group of sellers to fulfill their purchase orders. + +## What has changed? + +Now, each buying organization will be able to determine which sellers can display products to their customers during the purchasing process. + +## Why did we make this change? + +To enable a more streamlined, centralized buying experience that gives buyers direct access to the products of selected sellers. + +## What needs to be done? + +No action is required. The feature is available for all stores. +For more information on how to create a new seller allocation, read the [Configuring seller allocation for buying organizations (B2B)](https://help.vtex.com/pt/tutorial/configurando-atribuicao-de-sellers-a-organizacoes-compradoras-b2b-xky--3VJtKNbLpVAl71uVdaOqpE) article. + diff --git a/docs/announcements/en/discontinuation-of-legacy-payment-connectors.md b/docs/announcements/en/discontinuation-of-legacy-payment-connectors.md new file mode 100644 index 000000000..066a94882 --- /dev/null +++ b/docs/announcements/en/discontinuation-of-legacy-payment-connectors.md @@ -0,0 +1,88 @@ +--- +title: 'Discontinuation of legacy payment connectors' +id: 11SHyRwcAr4fs46K7PccOr +status: PUBLISHED +createdAt: 2024-03-15T10:19:40.450Z +updatedAt: 2024-04-08T19:55:00.286Z +publishedAt: 2024-04-08T19:55:00.286Z +contentType: updates +productTeam: Financial +author: 6DODK49lJPk3yvcoe6GB6g +slug: discontinuation-of-legacy-payment-connectors +locale: en +legacySlug: discontinuation-of-legacy-payment-connectors +announcementImageID: '' +announcementSynopsisEN: 'Legacy payment connectors will be removed from the VTEX platform' +--- + +As another step in the process of [discontinuing legacy payment connectors](https://help.vtex.com/en/announcements/legacy-payment-connectors-will-be-discontinued-in-2024--4R5YIjUu1IWkiOHzXtQU14), the table below lists the legacy connectors that will be removed from the VTEX platform and the new connectors (integrated via Payment Provider Protocol) that are available to replace them: + +| **Legacy connector** | **New version (PPP connector)** | +| :---: | :---: | +| Adyen | AdyenV3 | +| Alignet | AlignetV2 | +| Amex | - | +| AuthorizeNet/AuthorizeDotNet | - | +| BanamexInvoice | - | +| BankInvoiceItau/BankIssuedInvoiceItau | MaxiPagoV4 | +| BankInvoiceSantander/BankIssuedInvoiceSantander | Egetnet | +| Bcash | - | +| BoldCron | - | +| Bradesco/RegisteredBankInvoiceBradesco | - | +| Braspag/BraspagV2 | CieloEcommerce | +| Cielo/CieloV3 | CieloEcommerce | +| Conductor | - | +| Credomatic | - | +| CyberSource | Cybersource IO | +| Decidir/DecidirV1 | Payway | +| ERede/E-Rede V2/ERedeRest | Itaú Rede | +| Evolucard | - | +| Firstdata | - | +| IPay88 | - | +| ItauShopline | MaxiPagoV4 | +| Koin | Koin-Payments | +| MaxiPago | MaxiPagoV4 | +| MeoWallet | - | +| MercadoPagoV1 | MercadoPagoV2 | +| MobilPay | - | +| Moip | YamiSplitMoipV1 | +| MOLPay | - | +| Mundipagg/MundipaggFraudPrevention | PagarmeV3 | +| Nexxpago | - | +| NPS | - | +| PagamentoDigital | - | +| PagBrasil | PagBrasilV2 | +| PagHiper | PagHiperV2 or PagHiperV3 | +| PagoEfectivo | PagoEfectivoV2 | +| PagosNet | - | +| PagosWeb | - | +| PagSeguro/PagSeguroDirect | - | +| PayClub | - | +| Payme | PayMee | +| Paymentez | PaymentezV2 | +| PaymentHub | - | +| PaymentsOS | PayUv2 | +| PayPal/PayPalPlus | PayPalV2 | +| PayU/PayUGlobal | PayUv2 | +| Payzen | - | +| Place2Pay/PlaceToPay | PlaceToPayLatam | +| Rede Pay/RedePay | Itaú Rede | +| Redecard | Itaú Rede | +| Redsys/RedsysV2 | - | +| SafetyPay | SafetyPayV2 | +| SalesMachine | - | +| Scopus | - | +| Sitef/SitefDirectSale/SitefPreauth | ESITEF | +| Stelo | SteloM1V2 | +| TNSPay | EvoPayments | +| TodoPago | - | +| WebPay/WebPay2P | - | +| WorldPay | Worldpay-Payments-Via-WPG | + +## What needs to be done? + +If your store uses any of the legacy connectors listed above, complete the specific actions that apply to each connector: + +- __Legacy connector does not yet have a corresponding PPP connector available__: Open a ticket with [VTEX Support](https://help.vtex.com/en/support) so that the CX team assigned to your account can assist you in checking which available PPP connectors are best suited to your type of operation and can be configured in your store. + +- __PPP connector available to replace legacy connector__: Contact your payment provider for more information about the migration process and setting up the new connector in your store. diff --git a/docs/announcements/en/discover-the-new-feature-that-allows-bulk-data-import-for-organizations-and.md b/docs/announcements/en/discover-the-new-feature-that-allows-bulk-data-import-for-organizations-and.md new file mode 100644 index 000000000..97f97a64a --- /dev/null +++ b/docs/announcements/en/discover-the-new-feature-that-allows-bulk-data-import-for-organizations-and.md @@ -0,0 +1,30 @@ +--- +title: 'Discover the new feature that allows bulk data import for organizations and cost centers' +id: 6XwSfF6YYjIiIDoxR3NoDN +status: PUBLISHED +createdAt: 2024-04-29T17:36:01.588Z +updatedAt: 2024-05-21T14:07:17.423Z +publishedAt: 2024-05-21T14:07:17.423Z +contentType: updates +productTeam: Others +author: 2AhArvGNSPKwUAd8GOz0iU +slug: discover-the-new-feature-that-allows-bulk-data-import-for-organizations-and +locale: en +legacySlug: discover-the-new-feature-that-allows-bulk-data-import-for-organizations-and +announcementImageID: '' +announcementSynopsisEN: 'Make organization management easier: Bulk Import streamlines data updates and maintenance' +--- + +VTEX now offers a new feature for bulk data import, designed to streamline the process of updating and maintaining information for buyer organizations, their users (members), and cost centers. + +## What has changed? + +From now on, stores using the [B2B Suite](https://developers.vtex.com/docs/apps/vtex.b2b-suite) can import buyer organizations, cost centers, and members using a **XLSX file** or the [Bulk Import API](https://developers.vtex.com/docs/api-reference/buyer-organizations?endpoint=overview). + +## Why did we make this change? + +Our aim is to make data management in buyer organizations more efficient. + +## What needs to be done? + +No action is required. The feature will be available to all stores with the B2B Suite app installed. diff --git a/docs/announcements/en/displaying-pickup-points-on-google-maps.md b/docs/announcements/en/displaying-pickup-points-on-google-maps.md index 2c7dad755..5962c0512 100644 --- a/docs/announcements/en/displaying-pickup-points-on-google-maps.md +++ b/docs/announcements/en/displaying-pickup-points-on-google-maps.md @@ -17,7 +17,7 @@ announcementSynopsisEN: 'An application that lists pickup locations and displays One of the most common features of websites and online stores is a map showing the location of physical stores. The new[ Store Locator](https://apps.vtex.com/vtex-store-locator/p#overview) app allows stores developed with VTEX IO to list their pickup points on Google Maps and show them as markers on a map. -![Maps](https://images.ctfassets.net/alneenqid6w5/5Y2mR6XMrFEcRFTAapWrGY/ac3eb4449114856b2c0e573644840dec/mapas.png) +![Maps](//images.ctfassets.net/alneenqid6w5/5Y2mR6XMrFEcRFTAapWrGY/ac3eb4449114856b2c0e573644840dec/mapas.png) ## What changed? diff --git a/docs/announcements/en/double-check-promotion-settings-before-activating-it-to-ensure-security.md b/docs/announcements/en/double-check-promotion-settings-before-activating-it-to-ensure-security.md index bed3eb7ce..3985e2bfc 100644 --- a/docs/announcements/en/double-check-promotion-settings-before-activating-it-to-ensure-security.md +++ b/docs/announcements/en/double-check-promotion-settings-before-activating-it-to-ensure-security.md @@ -17,7 +17,7 @@ announcementSynopsisEN: 'Promotion summary allows you to review information abou Mistakes can happen when configuring a new promotion and filling in information. To avoid activating promotions with incorrect information, we created the promotion summary. The new feature allows you to confirm the promotion settings before activating it. -![resumo-promo-EN](https://images.ctfassets.net/alneenqid6w5/5dJybcC7bLKUDnhP2r6ezx/b9caef1451ab9b973ec678b858945652/image.png) +![resumo-promo-EN](//images.ctfassets.net/alneenqid6w5/5dJybcC7bLKUDnhP2r6ezx/b9caef1451ab9b973ec678b858945652/image.png) ## What has changed? Previously, a promotion was automatically activated when saved with **Active** status. With the new feature, you can view a summary of the settings configured before activating a new promotion. This allows you to make sure that all data in the promotion is correct, avoiding implementation errors. diff --git a/docs/announcements/en/double-check-promotion-settings-before-activating-it-to-ensure-security1.md b/docs/announcements/en/double-check-promotion-settings-before-activating-it-to-ensure-security1.md index f1f18d0af..297af14e5 100644 --- a/docs/announcements/en/double-check-promotion-settings-before-activating-it-to-ensure-security1.md +++ b/docs/announcements/en/double-check-promotion-settings-before-activating-it-to-ensure-security1.md @@ -17,7 +17,7 @@ announcementSynopsisEN: 'Promotion summary allows you to review information abou Mistakes can happen when configuring a new promotion and filling in information. To avoid activating promotions with incorrect information, we created the promotion summary. The new feature allows you to confirm the promotion settings before activating it. -![resumo-promo-EN](https://images.ctfassets.net/alneenqid6w5/5dJybcC7bLKUDnhP2r6ezx/b9caef1451ab9b973ec678b858945652/image.png) +![resumo-promo-EN](//images.ctfassets.net/alneenqid6w5/5dJybcC7bLKUDnhP2r6ezx/b9caef1451ab9b973ec678b858945652/image.png) ## What has changed? Previously, a promotion was automatically activated when saved with **Active** status. With the new feature, you can view a summary of the settings configured before activating a new promotion. This allows you to make sure that all data in the promotion is correct, avoiding implementation errors. diff --git a/docs/announcements/en/empower-your-customers-with-the-new-reviews-and-ratings-app.md b/docs/announcements/en/empower-your-customers-with-the-new-reviews-and-ratings-app.md index 9689ce484..3683313d2 100644 --- a/docs/announcements/en/empower-your-customers-with-the-new-reviews-and-ratings-app.md +++ b/docs/announcements/en/empower-your-customers-with-the-new-reviews-and-ratings-app.md @@ -25,7 +25,7 @@ The application is available in the [VTEX App Store](https://apps.vtex.com "VTEX - Allows you to moderate reviews: approve product reviews before they are published on the product page; - Allows you to configure your store to enable anonymous reviews. -![Reviews and Ratings - Printscreen](https://images.ctfassets.net/alneenqid6w5/2WZ7g7iF3goyERWcguegBV/6b79887b72f793cd2f600e8a1505de8a/Screen_Shot_2020-12-07_at_15.52.05.png) +![Reviews and Ratings - Printscreen](//images.ctfassets.net/alneenqid6w5/2WZ7g7iF3goyERWcguegBV/6b79887b72f793cd2f600e8a1505de8a/Screen_Shot_2020-12-07_at_15.52.05.png) ## What are the advantages? - Allows your customer to be more confident and assertive when shopping, based on ratings from other users; diff --git a/docs/announcements/en/ensure-more-safety-and-control-on-your-order-authorization-screen.md b/docs/announcements/en/ensure-more-safety-and-control-on-your-order-authorization-screen.md index 3ced52386..ce9c241f8 100644 --- a/docs/announcements/en/ensure-more-safety-and-control-on-your-order-authorization-screen.md +++ b/docs/announcements/en/ensure-more-safety-and-control-on-your-order-authorization-screen.md @@ -38,6 +38,6 @@ In order to do this, you need to add a product called `Order Authorization` to t 6. Choose the type of permission you wish to grant: either `Save Configuration` if you want to allow the user to edit and save changes, or `View Configuration` if you want the user to only view the Order Authorization page. 7. Finally, click on **Save**. -![GIT-OrderAutho.en](https://images.ctfassets.net/alneenqid6w5/1K34RexhGDYnU2ogYWsH6L/5214f0861ae9a92073005c074ab5c128/GIT-OrderAutho.en.gif) +![GIT-OrderAutho.en](//images.ctfassets.net/alneenqid6w5/1K34RexhGDYnU2ogYWsH6L/5214f0861ae9a92073005c074ab5c128/GIT-OrderAutho.en.gif) Upon adding this new product to a profile, ensure that the desired users are in fact linked to this profile. diff --git a/docs/announcements/en/extension-hub-expand-your-operation-through-vtex-admin.md b/docs/announcements/en/extension-hub-expand-your-operation-through-vtex-admin.md index 36a51bb50..8fd6229b8 100644 --- a/docs/announcements/en/extension-hub-expand-your-operation-through-vtex-admin.md +++ b/docs/announcements/en/extension-hub-expand-your-operation-through-vtex-admin.md @@ -3,8 +3,8 @@ title: 'Extensions Hub: Expand your operation through the VTEX Admin' id: 4FYJCHTttMa0znV1mdHW9w status: PUBLISHED createdAt: 2023-05-31T22:15:06.695Z -updatedAt: 2023-06-04T22:02:53.542Z -publishedAt: 2023-06-04T22:02:53.542Z +updatedAt: 2023-08-02T14:37:08.083Z +publishedAt: 2023-08-02T14:37:08.083Z contentType: updates productTeam: Apps author: 4ubliktPJIsvyl1hq91RdK @@ -17,7 +17,7 @@ announcementSynopsisEN: 'The new VTEX Admin section to find partners, add featur Extensions Hub is a new section of VTEX Admin that gathers partner developers and merchants who want to expand their operation capabilities. Through Extensions Hub, partners can publish extensions, and merchants can view, purchase, install, and manage them. Extensions Hub will be available globally in all VTEX stores during the third quarter (Q3) of 2023. If you want to enable Extensions Hub in your store immediately, you can request it by [opening a ticket to our support](https://help.vtex.com/en/tutorial/opening-tickets-to-vtex-support--16yOEqpO32UQYygSmMSSAM). -![Extensions Hub GIF](https://images.ctfassets.net/alneenqid6w5/2J9kCcwWYl36mQjphjpoOv/e48b0ef19071288b6ed0cf7f6880dc16/Extensions_Hub.gif) +![Extensions Hub GIF](//images.ctfassets.net/alneenqid6w5/2J9kCcwWYl36mQjphjpoOv/e48b0ef19071288b6ed0cf7f6880dc16/Extensions_Hub.gif) ## What has changed? @@ -49,7 +49,7 @@ The [Partner Portal website](https://partnerportal.vtex.com/) will remain unchan Extensions Hub will be available for all stores in the third quarter (Q3) of 2023. If you want to enable Extensions Hub in your store immediately, you can request it by [opening a ticket to our support](https://help.vtex.com/en/tutorial/opening-tickets-to-vtex-support--16yOEqpO32UQYygSmMSSAM). Then, to start using the Extensions Hub, access it in your Admin. On the VTEX Admin left side menu, click the **Extensions** icon, and the Extensions Hub will be visible at the top of the menu. -![Extensions Hub panel](https://images.ctfassets.net/alneenqid6w5/6agEF92xgLL9slUgOgnI8j/3834f464b390752e71c65d675f6d4361/Extensions_Hub_panel_EN.png) +![Extensions Hub panel](//images.ctfassets.net/alneenqid6w5/6agEF92xgLL9slUgOgnI8j/3834f464b390752e71c65d675f6d4361/Extensions_Hub_panel_EN.png) ## Why did we make this change? @@ -59,4 +59,6 @@ Additionally, we have redesigned the app shopping experience in the **App Store* Finally, our goal is to strengthen the relationship between merchants and VTEX partners. Thus, merchants who want to implement unique store solutions can now directly find and contact partners and developers through the **Partners** page in the VTEX Admin. -Learn more in our [Extensions Hub documentation](https://help.vtex.com/es/tracks/extensions-hub--AW7klkYMh557y5IUOgzco). +Learn more in our [Extensions Hub documentation](https://help.vtex.com/en/tracks/extensions-hub--AW7klkYMh557y5IUOgzco). + +_\*Updated on August 2, 2023: The **Partners** page will be available later. There is no expected date when this page will be available._ diff --git a/docs/announcements/en/fastcheckout-boost-your-conversion-with-the-new-checkout.md b/docs/announcements/en/fastcheckout-boost-your-conversion-with-the-new-checkout.md new file mode 100644 index 000000000..5ca356c1b --- /dev/null +++ b/docs/announcements/en/fastcheckout-boost-your-conversion-with-the-new-checkout.md @@ -0,0 +1,70 @@ +--- +title: 'FastCheckout: Boost your conversion with the new checkout' +id: 1sOAAmRehyJ1YkzbG4BkE2 +status: PUBLISHED +createdAt: 2024-04-03T18:54:06.111Z +updatedAt: 2024-04-23T10:00:03.018Z +publishedAt: 2024-04-23T10:00:03.018Z +contentType: updates +productTeam: Shopping +author: 2o8pvz6z9hvxvhSoKAiZzg +slug: fastcheckout-boost-your-conversion-with-the-new-checkout +locale: en +legacySlug: fastcheckout-boost-your-conversion-with-the-new-checkout +announcementImageID: '' +announcementSynopsisEN: 'Introducing FastCheckout: Checkout innovation for custom, high-converting experiences.' +--- + +Committed to continuously innovating and delivering excellence to our clients, VTEX introduces **FastCheckout**, the latest evolution of our checkout. This new solution allows us to create custom checkout experiences with high conversion rates and is constantly updated with new features. + +![fastcheckout](//images.ctfassets.net/alneenqid6w5/42O8ebq6UcdyuSyvUukhM/15f7c568ca3e481a52d3c93ecc9865bf/image.png) + +## What has changed? + +Previously, VTEX Checkout provided an outdated experience for clients and did not follow market innovation standards. Besides, all customization required CSS and Javascript code. + +Now, to provide a more dynamic client experience, we have significantly improved the following aspects of VTEX Checkout: + +- Experience optimized for conversion, based on research on the best user experiences according to the[ Baymard Institute](https://baymard.com/). +- Support for high-end omnichannel options. +- High performance, even in carts with multiple items. +- Customizable layout and features. +- Optimization for mobile and desktop devices. +- Continuous updates to offer the best experience by examining new features. +- Option to place an order without registering. +- Option to accept multiple coupons by default. + +### Easy customization + +FastCheckout allows you to create a customizable checkout experience, adapting to the contexts and needs of your store. In FastCheckout, you can customize the following features via Admin, without any coding: + +- Add the store logo to the checkout. +- Customize the checkout button and menu colors. +- Set limits for order quantities and cart total amount. +- Hide or add the **promo code**, **estimated shipping**, and **SKU price display** elements. +- Configure Adobe Analytics and Google Maps API. +- Add a text description you want to display to the customer. +- Deactivate and activate tax information within the **order summary**. + +We allow you to add fully custom elements, without having to be familiar with JavaScript or CSS. + +
+

The first version released of FastCheckout allows limited customization. Soon, you will be able to fully customize the content using the FastStore Platform extensions.

+
+ +### New purchase flow + +The new purchase flow in FastCheckout is designed to be dynamic and intuitive, providing your customers with a more fluid and streamlined buying experience. We've made the checkout process more efficient with clear steps and intuitive navigation. + +![GIFCheckout](//images.ctfassets.net/alneenqid6w5/3BruRej7wHet2sTobFDLBD/0f6cf76a12a01a77905195ba835d5028/GIFCheckout.gif) + +## Why did we make this change? + +The redesigned checkout aims to boost store conversions and simplify the customization of the checkout experience. FastCheckout offers fluid and intuitive navigation, ensuring a smoother buying experience. + +We have made customization significantly easier, adapting the user experience to the specific needs of the Admin. + +## What needs to be done? + +To join the FastCheckout early access program, please contact [our support](https://support.vtex.com/hc/en/requests). The VTEX team will contact you and assess whether the features available in this first release meet your needs. If so, you will be invited to join our beta program, and all users in your store account will be upgraded to the new experience. No additional configuration is required. + diff --git a/docs/announcements/en/faster-customer-support-with-new-solutions-for-vtex-clients.md b/docs/announcements/en/faster-customer-support-with-new-solutions-for-vtex-clients.md new file mode 100644 index 000000000..1a762eb81 --- /dev/null +++ b/docs/announcements/en/faster-customer-support-with-new-solutions-for-vtex-clients.md @@ -0,0 +1,35 @@ +--- +title: 'Faster Customer Support with New Solutions for VTEX Clients' +id: 2ofvmblxC8uksroSiWmna0 +status: PUBLISHED +createdAt: 2023-06-29T13:08:03.574Z +updatedAt: 2023-06-29T13:23:21.815Z +publishedAt: 2023-06-29T13:23:21.815Z +contentType: updates +productTeam: Billing +author: 0QBQws7rk0t5Mnu8fgfUv +slug: faster-customer-support-with-new-solutions-for-vtex-clients +locale: en +legacySlug: faster-customer-support-with-new-solutions-for-vtex-clients +announcementImageID: '' +announcementSynopsisEN: "Now, you'll have access to a service bot powered by extensive platform knowledge." +--- + +We are excited to introduce the latest customer service solution from VTEX. Now, you'll have access to a service bot powered by extensive platform knowledge. With Artificial Intelligence, you will enjoy **prompt and wait-free assistance**, with **tailored conversational capabilities **to meet your demands. + +### What has changed? + +When opening a [support ticket](https://help.vtex.com/en/support) of type 'Technical', you will have access to a new real-time conversation screen with the VTEX bot where you can clarify any doubt about the platform. The bot supports **multiple languages** and has been trained with **all the VTEX available knowledge base**. + +Even with this new support option, you can choose at any moment to **continue the assistance with our Support team of experts**, following the SLAs defined in your [region's service policy](https://help.vtex.com/en/faq/como-funciona-o-suporte-da-vtex--3kACEfni4m8Yxa1vnf2ebe). + +### Limited availability in beta version + +This is a beta version of the service. Initially, the bot will only be available in selected regions. + +Important points to consider: + +- Conversations may be shared with third-party software to improve our service. +- Do not share information that could identify your account, company, customers, employees, or your company's confidential information via chat. +- We are committed to continually improving bot responses. However, it may occasionally provide inconsistent information. You can continue to count on our Help Center, Developer Portal and calls for our support. + diff --git a/docs/announcements/en/gain-speed-and-practicality-with-the-updated-price-table-feature.md b/docs/announcements/en/gain-speed-and-practicality-with-the-updated-price-table-feature.md index bd11a29f0..0c41c9558 100644 --- a/docs/announcements/en/gain-speed-and-practicality-with-the-updated-price-table-feature.md +++ b/docs/announcements/en/gain-speed-and-practicality-with-the-updated-price-table-feature.md @@ -20,7 +20,7 @@ It is now possible to create Price Tables in a more intuitive, practical and fas ## What changes Before, to create a Price Table, it was necessary to acess the Prices module filter and enter the name of the table to be created. Now, we've added a new __Price Table__ button that allows you to create and select the price table you want to view. -![Annoucement Price Table EN](https://images.ctfassets.net/alneenqid6w5/2TtSjOmyXMNNA523PqsQxB/3d2711e543c6bef5aa0c5cadf231d0a7/Annoucement_Price_Table_EN.png) +![Annoucement Price Table EN](//images.ctfassets.net/alneenqid6w5/2TtSjOmyXMNNA523PqsQxB/3d2711e543c6bef5aa0c5cadf231d0a7/Annoucement_Price_Table_EN.png) ## Advantages diff --git a/docs/announcements/en/get-more-agility-managing-your-orders-events-with-feed-v3.md b/docs/announcements/en/get-more-agility-managing-your-orders-events-with-feed-v3.md index 2aeb5354f..6a4cbf8f5 100644 --- a/docs/announcements/en/get-more-agility-managing-your-orders-events-with-feed-v3.md +++ b/docs/announcements/en/get-more-agility-managing-your-orders-events-with-feed-v3.md @@ -3,8 +3,8 @@ title: 'Get more agility managing your orders events with Feed v3' id: 49FssyfGcJfvGfrb3JQjVr status: PUBLISHED createdAt: 2019-02-18T19:55:07.210Z -updatedAt: 2019-12-31T15:13:12.603Z -publishedAt: 2019-12-31T15:13:12.603Z +updatedAt: 2024-01-03T18:00:45.130Z +publishedAt: 2024-01-03T18:00:45.130Z contentType: updates productTeam: Post-purchase author: 6AcGyun1hSWewU8YcaQiO @@ -31,6 +31,5 @@ Once they are independent solutions, a migration is not needed and you can enabl ## What do you need to do -Find the step-by-step for the Feed v3 setup in our [Order Management Feed v3](https://help.vtex.com/en/tutorial/orders-management-feed-v3) - +Find the setuo step-by-step in [Feed v3](https://developers.vtex.com/docs/guides/orders-feed). diff --git a/docs/announcements/en/get-to-know-the-new-vtex-status-page.md b/docs/announcements/en/get-to-know-the-new-vtex-status-page.md new file mode 100644 index 000000000..2a54d89b7 --- /dev/null +++ b/docs/announcements/en/get-to-know-the-new-vtex-status-page.md @@ -0,0 +1,36 @@ +--- +title: 'Get to know the new VTEX Status page' +id: 7n6kl6CftvChNUU1BJFmqw +status: PUBLISHED +createdAt: 2023-12-22T13:42:40.056Z +updatedAt: 2023-12-22T13:57:46.734Z +publishedAt: 2023-12-22T13:57:46.734Z +contentType: updates +productTeam: Reliability +author: 1malnhMX0vPThsaJaZMYm2 +slug: get-to-know-the-new-vtex-status-page +locale: en +legacySlug: get-to-know-the-new-vtex-status-page +announcementImageID: '' +announcementSynopsisEN: 'Rediseñamos la página VTEX Status, optimizando la transparencia y la comunicación eficaz de incidentes y mantenimiento.' +--- + +Working on incidents is crucial to the tenant experience, which is why we've made the process as transparent and informative as possible. We've redesigned the platform's status page ([status.vtex.com](https://status.vtex.com/)) to improve how we communicate maintenance events and incidents. + +## What has changed? + +Previously, we faced challenges by categorizing incidents into four components: Checkout, WebStore, Administrative Environment, and Internal Modules. In some situations, the broad categorization did not accurately reflect the real impact of the incident. For example, an issue with a payment connector could be tagged as a problem in the Checkout component, leading to miscommunication about the extent of the issue. + +Now, we have introduced 18 more specific components, grouped into four categories: Storefront, Checkout, Admin, and Developer Tools. This approach focuses not only on our internal architecture but mainly on where merchants can see the symptoms. The following image shows all the components displayed on the new page: + +![status-page-vtex](//images.ctfassets.net/alneenqid6w5/7s1xozhZ4Kih3e9Atsuq6a/c79f37753e6a20025ad5b529a7c43e99/status-page-vtex.png) + +Check out the [VTEX Status page](https://help.vtex.com/en/tutorial/vtex-status-page--gPhqDn9IQ3c67wbJEX3JJ) article for more information on each component. + +## Why did we make this change? + +We have updated the platform's status page to provide a more transparent and contextualized communication experience during and after incidents and scheduled maintenance, allowing merchants to better understand the real impact on their operations. + +## What needs to be done? + +Access the new page at [status.vtex.com](https://status.vtex.com/) and read the [VTEX Status page](https://help.vtex.com/en/tutorial/vtex-status-page--gPhqDn9IQ3c67wbJEX3JJ) guide for more details. diff --git a/docs/announcements/en/get-your-store-ready-for-black-friday-with-our-best-practices-guide.md b/docs/announcements/en/get-your-store-ready-for-black-friday-with-our-best-practices-guide.md index 7c3522bd4..20ba839f1 100644 --- a/docs/announcements/en/get-your-store-ready-for-black-friday-with-our-best-practices-guide.md +++ b/docs/announcements/en/get-your-store-ready-for-black-friday-with-our-best-practices-guide.md @@ -21,4 +21,4 @@ As in previous years, we came up with a guide with recommendations and exclusive The guide is available to all our clients and partners and may be accessed through the homepage of your Admin or directly through the URL `https://{AccountName}.myvtex.com/admin/blackfriday`. Just replace `{AccountName}` with your store's Account Name. -![Announcement Cartilha BF - EN](https://images.ctfassets.net/alneenqid6w5/1qu1Wg1MFyc0aCCeA6AimE/7f7644728fe95b415ea45bf1203a17f3/Announcement_Cartilha_BF_-_EN.png) +![Announcement Cartilha BF - EN](//images.ctfassets.net/alneenqid6w5/1qu1Wg1MFyc0aCCeA6AimE/7f7644728fe95b415ea45bf1203a17f3/Announcement_Cartilha_BF_-_EN.png) diff --git a/docs/announcements/en/get-your-store-ready-for-shopping-season-with-our-best-practices-guide-2022.md b/docs/announcements/en/get-your-store-ready-for-shopping-season-with-our-best-practices-guide-2022.md index f0e731833..e4260f363 100644 --- a/docs/announcements/en/get-your-store-ready-for-shopping-season-with-our-best-practices-guide-2022.md +++ b/docs/announcements/en/get-your-store-ready-for-shopping-season-with-our-best-practices-guide-2022.md @@ -27,4 +27,4 @@ https://{AccountName}.myvtex.com/admin/shopping-season Simply replace `{AccountName}` with your store's Account Name, as in the image below. -![Shopping Season Guidelines - 2022 - EN](https://images.ctfassets.net/alneenqid6w5/3vmyW3BipNCRN698zQdRVQ/4e64d85173498b710da6706438fb100a/Screen_Shot_2022-10-19_at_18.14.44.png) +![Shopping Season Guidelines - 2022 - EN](//images.ctfassets.net/alneenqid6w5/3vmyW3BipNCRN698zQdRVQ/4e64d85173498b710da6706438fb100a/Screen_Shot_2022-10-19_at_18.14.44.png) diff --git a/docs/announcements/en/google-catalog-migration.md b/docs/announcements/en/google-catalog-migration.md new file mode 100644 index 000000000..d962b2d29 --- /dev/null +++ b/docs/announcements/en/google-catalog-migration.md @@ -0,0 +1,42 @@ +--- +title: 'Google catalog migration' +id: 5dwWSG8NVTSXpylGZC67FU +status: PUBLISHED +createdAt: 2024-05-22T19:50:50.806Z +updatedAt: 2024-05-22T20:16:57.592Z +publishedAt: 2024-05-22T20:16:57.592Z +contentType: updates +productTeam: Channels +author: 2p7evLfTcDrhc5qtrzbLWD +slug: google-catalog-migration +locale: en +legacySlug: google-catalog-migration +announcementImageID: '' +announcementSynopsisEN: 'Integrate with Google Shopping without losing the relevance of your ads.' +--- + +We have developed the **Google catalog migration** feature to map and match sellers' products in the VTEX catalog with their ads on Google Shopping. + +This feature is designed for sellers who previously integrated their store's products with Google via an external platform and are now using the [Google Shopping connector](https://help.vtex.com/en/tracks/configurar-integracao-com-o-google-shopping--25Sl7iOqq58PGfVfTAo8Xw) on VTEX. + +## Why did we develop this feature? + +This feature enables sellers to maintain the relevance of their Google Shopping ads. By migrating your integration to the VTEX connector, you preserve the relevance history of your ads. + +
+Catalog migration maps and matches products in the VTEX catalog with the existing ads in the Google Merchant Center. +
+ +Catalog migration maps and matches products in the VTEX catalog with the existing ads in the Google Merchant Center. + +## What needs to be done? + +To proceed with the migration, contact [VTEX Support](https://help.vtex.com/pt/support). However, you must first complete the following two requirements: + +1. Create a new trade policy without any associated products. +2. Set up the integration with Google Shopping using the trade policy created in the previous step. + +After these steps, contact VTEX Support to request the migration. We will respond within four working days. + +Once the migration is complete, you can add the SKUs you wish to advertise on Google Shopping to the integration’s trade policy. + diff --git a/docs/announcements/en/google-pay-new-payment-method-available-on-vtex.md b/docs/announcements/en/google-pay-new-payment-method-available-on-vtex.md new file mode 100644 index 000000000..95ed6673c --- /dev/null +++ b/docs/announcements/en/google-pay-new-payment-method-available-on-vtex.md @@ -0,0 +1,36 @@ +--- +title: 'Google Pay: New payment method available on VTEX' +id: 4HWD5UwH4FsjUyOqDcOFiX +status: PUBLISHED +createdAt: 2023-06-20T18:18:22.678Z +updatedAt: 2023-06-28T13:00:03.123Z +publishedAt: 2023-06-28T13:00:03.123Z +contentType: updates +productTeam: Shopping +author: 2o8pvz6z9hvxvhSoKAiZzg +slug: google-pay-new-payment-method-available-on-vtex +locale: en +legacySlug: google-pay-new-payment-method-available-on-vtex +announcementImageID: '' +announcementSynopsisEN: 'Google Pay integration on VTEX: Fast and secure checkout with a single click.' +--- + +Google Pay payment is now available for VTEX stores. This new native integration allows merchants to provide customers with a faster and more secure checkout experience. + +Google Pay uses Tokens instead of actual card numbers linked to the user's device. This increases approval rates and significantly reduces fraud. + +Additionally, it has millions of registered cards stored securely in the Google Wallet, making them available for one-click payments on any website or app that offers the "Pay with Google Pay" button. + +## What has changed? + +Google Pay is a digital wallet platform and online payment system developed by Google to enable in-app and tap-to-pay purchases on mobile devices, allowing users to pay via Android phones, tablets, or watches. + +Now, you can add Google Pay as a payment method to your store, giving customers a faster and more convenient checkout process. + +![google-pay-checkout-en](//images.ctfassets.net/alneenqid6w5/5EjOagjPXAeIAAN0Fpzkdq/b0a0e3b391668b1fcf2df8d3dc33a3f7/image.png) + +## What needs to be done? + +First, read the [Google Pay and Wallet APIs Acceptable Use Policy](https://payments.developers.google.com/terms/aup) to check the types of products and services that cannot be used with Google Pay. + +To enable Google Pay as a payment method in your store, follow our [Google Pay](https://help.vtex.com/en/tracks/carteira-digital-e-wallet--6X8YyZBoVJpz5R8oXciTyu/61JMBvM5Vanqj6RaJsP8CT) article. diff --git a/docs/announcements/en/google-shopping-new-option-to-submit-prices.md b/docs/announcements/en/google-shopping-new-option-to-submit-prices.md new file mode 100644 index 000000000..b1ccfd02f --- /dev/null +++ b/docs/announcements/en/google-shopping-new-option-to-submit-prices.md @@ -0,0 +1,40 @@ +--- +title: 'Google Shopping: New option to submit prices' +id: 4qtyADXxyaUCbOD498K14l +status: PUBLISHED +createdAt: 2023-12-13T23:27:59.782Z +updatedAt: 2023-12-14T13:10:09.812Z +publishedAt: 2023-12-14T13:10:09.812Z +contentType: updates +productTeam: Channels +author: 2p7evLfTcDrhc5qtrzbLWD +slug: google-shopping-new-option-to-submit-prices +locale: en +legacySlug: google-shopping-new-option-to-submit-prices +announcementImageID: '' +announcementSynopsisEN: 'Update your integration: New ways to apply discounts on Google Shopping.' +--- + +We have updated the way you can submit product prices via the [Google Shopping integration](https://help.vtex.com/en/tracks/configurar-integracao-com-o-google-shopping--25Sl7iOqq58PGfVfTAo8Xw/2kGKxwD9HKJvTLDTikQ4zG), enabling merchants to offer more attractive offers and discounts using [payment methods](https://help.vtex.com/en/tutorial/diferenca-entre-meios-de-pagamento-e-condicoes-de-pagamento--3azJenhGFyUy2gsocms42Q) that best meet their customer needs. + +## What has changed? + +Previously, merchants could see the **Consider discount for boleto payment in the submitted price** option when setting up [Google Shopping integration](https://help.vtex.com/en/tracks/configurar-integracao-com-o-google-shopping--25Sl7iOqq58PGfVfTAo8Xw/2kGKxwD9HKJvTLDTikQ4zG), which has been replaced by the __Apply discount to submitted price__ option. With the update, VTEX stores can use one of the two options below to configure the price sent to Google Shopping: +- __Submit base price (for discount prices):__ Only displays products with a [list price](https://help.vtex.com/en/tracks/precos-101--6f8pwCns3PJHqMvQSugNfP/3XcXp0r5WrJvogB8KIX4Kx#list-price). +- __Apply discount to submitted price:__ Google Shopping will display the VTEX store's products with the associated discount and payment method. + +
+ The Apply discount to submitted price setting is only available for VTEX stores in Brazil. +
+ +![envio-de-precos-google-en](//images.ctfassets.net/alneenqid6w5/5ZZihnxaawRM55WkmZ8YJA/419f9830910ef18e14deec1eef56f5aa/envio-de-precos-google-en.png) + +## What needs to be done? + +As of December 14, 2023, the update will be available to all [VTEX accounts acting as sellers](https://help.vtex.com/en/tutorial/estrategias-de-marketplace-na-vtex--tutorials_402#being-a-vtex-seller). +Accounts not using the Google Shopping integration but wanting to activate the __Submit base price (for discount prices)__ and __Apply discount to submitted price__ settings should follow [this article track](https://help.vtex.com/en/tracks/configurar-integracao-com-o-google-shopping--25Sl7iOqq58PGfVfTAo8Xw/2kGKxwD9HKJvTLDTikQ4z) to start using the new settings. Accounts that are integrated with Google Shopping and have the __Consider discount for boleto payment in the submitted price__ setting active will automatically have the __Apply discount to submitted price__ option active after the update, as shown in the image below: + +![fluxo-update-news-google-en](//images.ctfassets.net/alneenqid6w5/3JvNH6bvMe4warWK5aOrNv/8feca453a73f6c2a09f311f9b482d8da/fluxo-update-news-google-en.png) + +Check out the documentation and learn how to [configure a discount linked to a payment method](https://help.vtex.com/pt/tracks/configurar-integracao-com-o-google-shopping--25Sl7iOqq58PGfVfTAo8Xw/3AqbcsWrge8zLt0BC5CtGd#desconto-vinculado-ao-metodo-de-pagamento) and [how to configure a discount in the connector](https://help.vtex.com/pt/tracks/configurar-integracao-com-o-google-shopping--25Sl7iOqq58PGfVfTAo8Xw/wWyl0Njxgs5KfXvxYZJrl). + diff --git a/docs/announcements/en/headless-cms-create-non-duplicatable-pages.md b/docs/announcements/en/headless-cms-create-non-duplicatable-pages.md index c8fe439c0..ac953448e 100644 --- a/docs/announcements/en/headless-cms-create-non-duplicatable-pages.md +++ b/docs/announcements/en/headless-cms-create-non-duplicatable-pages.md @@ -16,7 +16,7 @@ announcementSynopsisEN: 'Introducing the Singleton: a Headless CMS content type --- The Singleton is a new type of content type that allows merchants to create and manage a single page of a content type in the Headless CMS. Unlike other content types, the Singleton cannot be duplicated, ensuring that only one page exists and the content is consistent across the store's pages. -![singleton-en](https://images.ctfassets.net/alneenqid6w5/6aMWhl66yiP8YLJr5Bzuo5/336d3df9b113a1b919209c304856c339/singleton-en.gif) +![singleton-en](//images.ctfassets.net/alneenqid6w5/6aMWhl66yiP8YLJr5Bzuo5/336d3df9b113a1b919209c304856c339/singleton-en.gif)
The Singleton content type is only available for stores using the VTEX Headless CMS (Currently in Beta phase). diff --git a/docs/announcements/en/headless-cms-deeper-insights-into-page-publication-status.md b/docs/announcements/en/headless-cms-deeper-insights-into-page-publication-status.md new file mode 100644 index 000000000..2802d51b5 --- /dev/null +++ b/docs/announcements/en/headless-cms-deeper-insights-into-page-publication-status.md @@ -0,0 +1,35 @@ +--- +title: 'Headless CMS: Deeper insights into page publication status' +id: 9G9ILO21L5sGtEVIHFhLr +status: PUBLISHED +createdAt: 2023-10-18T12:31:52.699Z +updatedAt: 2023-10-18T20:56:21.584Z +publishedAt: 2023-10-18T20:56:21.584Z +contentType: updates +productTeam: VTEX IO +author: 4oTZzwYoyhy1tDBwLuemdG +slug: headless-cms-deeper-insights-into-page-publication-status +locale: en +legacySlug: headless-cms-deeper-insights-into-page-publication-status +announcementImageID: '' +announcementSynopsisEN: 'Publishing status on Headless CMS Pages will be discontinued in favor of Build Status for detailed deployment tracking.' +--- + +Starting November 1st, 2023, the **Publishing** status on Pages in the Headless CMS will be discontinued. Instead, you can track the deployment status of pages through the **Build Status** tool, as [previously announced](https://help.vtex.com/en/announcements/headless-cms-stay-informed-on-your-publication-progress--3ajb4FgE6nmqjblpSEg3SP). This tool offers a more detailed view of the deployment process of your pages. + +When a new page is created, it is initially set to **Draft**, indicating that the page has not yet been deployed. Once the page is successfully deployed, its status is updated to **Published**, meaning that the build process is ready to commence. Upon completion of the build, the page becomes accessible to end users. + +![Build Status - EN](//images.ctfassets.net/alneenqid6w5/4oOFiKgKpuTVaBics5MaI0/81374cc9a9e94e04975cca5946de4ece/publishing-status-en.gif) + +## What has changed? + +The **Publishing** status was previously used to describe the deployment process of a CMS page to FastStore. However, it did not provide further details on the process. + +Now, by integrating the Build Status tool with other systems like [Releases](https://help.vtex.com/en/tutorial/planner-releases-page-beta--2p7IiVD6K8i1iRiwHph5sw), WebOps, and [FastStore](https://www.faststore.dev/), the Headless CMS provides more comprehensive insights into the status of these systems. + +## Why are we making this change? +The introduction of the Build Status tool aims to improve clarity and transparency in the deployment workflow. + +## What needs to be done? +This feature will be implemented into the Headless CMS by November 1st, 2023, and no action is required on your side. + diff --git a/docs/announcements/en/headless-cms-events-available-in-audit.md b/docs/announcements/en/headless-cms-events-available-in-audit.md new file mode 100644 index 000000000..25a98f823 --- /dev/null +++ b/docs/announcements/en/headless-cms-events-available-in-audit.md @@ -0,0 +1,47 @@ +--- +title: 'Headless CMS events available in Audit' +id: 2WQz4dwteRahTD71hIHNNc +status: PUBLISHED +createdAt: 2023-12-08T14:36:53.841Z +updatedAt: 2023-12-08T14:57:21.295Z +publishedAt: 2023-12-08T14:57:21.295Z +contentType: updates +productTeam: Master Data +author: 1malnhMX0vPThsaJaZMYm2 +slug: headless-cms-events-available-in-audit +locale: en +legacySlug: headless-cms-events-available-in-audit +announcementImageID: '' +announcementSynopsisEN: 'We added Headless CMS events to Audit logs.' +--- + +[Audit](https://help.vtex.com/en/tutorial/audit--5RXf9WJ5YLFBcS8q8KcxTA), a VTEX Admin module that records events in your store for future auditing, now processes [Headless CMS](https://help.vtex.com/en/tutorial/managing-pages--3DO6rBhZ1p3zndnFu5BgRt) events. Headless CMS is the VTEX solution that allows managing web content with the autonomy to create, edit, and publish content via the VTEX Admin. + +## What has changed? + +We added the Headless CMS events listed below to the Audit logs: + +| Action | Event description | Event details | +|---|---|---| +| TRY_PUBLISHING | Attempt to publish a page. | Event ID. | +| TRY_PUBLISH_IN_RELEASE | Attempt to publish a release. | Event ID. | +| TRY_UNPUBLISHING | Attempt to unpublish a page. | Event ID. | +| RESTORE_CONTENT | Content restore. | Event ID. | +| TRY_UPDATING_DRAFT | Attempt to update a draft. | Event ID. | +| TRY_UNPUBLISHING_AND_OVERWRITING | Attempt to unpublish and overwrite a page. | Event ID. | +| done.invoke.deleteContent | Delete content. | Event ID. | +| done.invoke.deleteContentVariant | Delete content version. | Event ID. | + +In the **Action** column, all Headless CMS events also display the following information: + +* **CONTENT_ID:** unique identifier of the content. +* **VARIANT_ID:** unique identifier of the content version. +* **WORKSPACE**: workspace where the action occurred. + +
+

Check the complete list of events available in Audit.

+
+ +## What needs to be done? +No action is required. The change in Audit is already active for all accounts, recording the [list of events](#what-has-changed) mentioned above. + diff --git a/docs/announcements/en/headless-cms-new-authorization-requirement.md b/docs/announcements/en/headless-cms-new-authorization-requirement.md new file mode 100644 index 000000000..7fd871bd9 --- /dev/null +++ b/docs/announcements/en/headless-cms-new-authorization-requirement.md @@ -0,0 +1,57 @@ +--- +title: 'Headless CMS: new authorization requirement ' +id: 7G056zzZmGFBztkRqhpUgj +status: PUBLISHED +createdAt: 2024-02-02T12:34:37.766Z +updatedAt: 2024-02-02T14:14:58.237Z +publishedAt: 2024-02-02T14:14:58.237Z +contentType: updates +productTeam: VTEX IO +author: 4oTZzwYoyhy1tDBwLuemdG +slug: headless-cms-new-authorization-requirement +locale: en +legacySlug: headless-cms-new-authorization-requirement +announcementImageID: '' +announcementSynopsisEN: 'Users now require CMS GraphQL API resource for content management. Update user roles accordingly.' +--- + +As of February 15, all [users](https://developers.vtex.com/docs/guides/api-authentication-using-user-tokens) and [application keys](https://developers.vtex.com/docs/guides/api-authentication-using-application-keys) that need access to Headless CMS will be required to have the `See CMS menu on the top-bar` and `Settings` License Manager [resources](https://help.vtex.com/en/tutorial/license-manager-resources--3q6ztrC8YynQf6rdc6euk3) added to their [user roles](https://help.vtex.com/tutorial/roles--7HKK5Uau2H6wxE1rH5oRbc). For content management in the Headless CMS, they must also have the `CMS GraphQL API` [resource](https://help.vtex.com/en/tutorial/license-manager-resources--3q6ztrC8YynQf6rdc6euk3). This requirement applies to Headless CMS API and VTEX Admin. + +## What has changed? +Previously, users and application keys could manage store content on Headless CMS + without having a specific License Manager resource associated with their role. + +Now, any request via Headless CMS API or VTEX Admin will authenticate the user and verify if they have the required resources associated with their role. +The `See CMS menu on the top-bar` and `Settings` resources grant access to Headless CMS. For content management, users also need to have the `CMS GraphQL API` resource. Without this resource, users are restricted from content management within the Headless CMS. + +## Why did we make this change? +This change aims to enhance security and simplify user access to the Headless CMS. This means users have a more controlled and secure environment when managing store content. + +## What needs to be done? +Ensure that Headless CMS users are associated with the `CMS GraphQL API`, `See CMS menu on the top-bar` and `Settings` resources within their user roles by either [creating a new role](#creating-a-new-role) or [editing an existing one](#editing-a-role). + +
+

To manage users and their roles, you need the Save access profile resource from the License Manager product associated with your user role. For example, the User Administrator - RESTRICTED is a predefined role that has the Save access profile resource associated with it.

+ +
+ +### Creating a new role + +If you have not created a specific role for Headless CMS users yet or wish to create one, refer to the [Creating a role](https://help.vtex.com/en/tutorial/roles--7HKK5Uau2H6wxE1rH5oRbc?&utm_source=autocomplete#creating-a-role) guide. Ensure that you associate the role with the `CMS GraphQL API`, `See CMS menu on the top-bar` and `Settings` resources in the **Products and Resources** section. + +### Editing a role + +If you need to edit an existing role for Headless CMS users, follow these instructions: + +1. Access the VTEX Admin. +2. Click on your profile avatar on the VTEX Admin top bar, marked by the initial of your email, and click on **Account settings > User roles**. +3. Click on the **Role name** that the Headless CMS users have assigned to them. + +
+

Given the option to create custom roles, they may differ based on the store's configuration, and each store can define its specific role for Headless CMS users.

+
+ +4. On the **Edit Role** page, navigate to the **Products and Resources** section. +5. Locate the **CMS** product and click on it. +6. Select the `CMS GraphQL API`, `See CMS menu on the top-bar` and `Settings` resources. +7. Click `Save`. diff --git a/docs/announcements/en/headless-cms-simplify-content-creation-and-management-with-projects.md b/docs/announcements/en/headless-cms-simplify-content-creation-and-management-with-projects.md new file mode 100644 index 000000000..2ccb7de54 --- /dev/null +++ b/docs/announcements/en/headless-cms-simplify-content-creation-and-management-with-projects.md @@ -0,0 +1,40 @@ +--- +title: 'Headless CMS: Simplify content creation and management with Projects' +id: 6pl14hf2E6sNgR9ykCJkj8 +status: PUBLISHED +createdAt: 2023-11-01T16:39:47.055Z +updatedAt: 2023-11-16T14:17:47.228Z +publishedAt: 2023-11-16T14:17:47.228Z +contentType: updates +productTeam: VTEX IO +author: 4oTZzwYoyhy1tDBwLuemdG +slug: headless-cms-simplify-content-creation-and-management-with-projects +locale: en +legacySlug: headless-cms-simplify-content-creation-and-management-with-projects +announcementImageID: '' +announcementSynopsisEN: 'Headless CMS - Centralize and customize your projects in one place.' +--- + +**Projects** is the new feature in the Headless CMS that streamlines the management of multiple digital experiences, such as mobile apps, websites, and email marketing, from one control panel. + +![Projects overview](//images.ctfassets.net/alneenqid6w5/3RgVmOuLr7SJmEfots0KMZ/c7ccee21dc6cae85a41886c49d9a3d8f/projects-two-en.png) + +With Projects, you can customize each project's settings, content, and branding to specific audiences or purposes. + +## What has changed +Before, to handle different projects with distinct target audiences or solutions, you had to access the VTEX Admin, go to **Apps** > **Extensions Hub** > **App Management**, and then search for the **CMS (alpha)** app. Within the **CMS (alpha)** app, each project required individual creation and settings. + +Now, the **Projects** interface allows you to manage all your projects from a single dashboard, providing a centralized control panel where you can manage all projects. You can now easily switch between projects, adjusting settings, content, and identity in one place. This improvement makes you more adaptable, catering to different audiences and objectives. + +![Projects pages](//images.ctfassets.net/alneenqid6w5/5sXlS9M78whzUVdSxJiKpX/9d484d193a357cf0a0ac5e8a3aa16e9a/projects-one-en.gif) + +## Why are we making this change? +The **Projects** interface brings the following improvements: + +- To simplify the process of managing content across multiple projects. +- To centralize projects in one place. +- To effectively cater to specific audiences or objectives by having separate projects. + +## What needs to be done? +The feature is already available for all accounts with Headless CMS installed. Refer to the [Managing Projects](https://help.vtex.com/en/tutorial/managing-projects--42IpDFqTVTESH8DCypJMPM) guide for more information on using the feature. + diff --git a/docs/announcements/en/headless-cms-stay-informed-on-your-publication-progress.md b/docs/announcements/en/headless-cms-stay-informed-on-your-publication-progress.md new file mode 100644 index 000000000..81890d313 --- /dev/null +++ b/docs/announcements/en/headless-cms-stay-informed-on-your-publication-progress.md @@ -0,0 +1,45 @@ +--- +title: 'Headless CMS: Stay informed on your publication progress' +id: 3ajb4FgE6nmqjblpSEg3SP +status: CHANGED +createdAt: 2023-08-21T12:33:36.149Z +updatedAt: 2023-10-04T13:35:38.902Z +publishedAt: 2023-08-21T15:36:01.683Z +contentType: updates +productTeam: VTEX IO +author: 4oTZzwYoyhy1tDBwLuemdG +slug: headless-cms-stay-informed-on-your-publication-progress +locale: en +legacySlug: headless-cms-stay-informed-on-your-publication-progress +announcementImageID: '' +announcementSynopsisEN: 'Stay informed about Headless CMS publication stages and quickly identify publication errors.' +--- + +The Headless CMS now offers a notification feature that keeps you informed throughout each stage of the publication process. The new notification cards provide updates on each stage of a publication in the VTEX Headless CMS, keeping users informed about the publication on Releases, VTEX Headless CMS, and FastStore build stages. + +![Headless CMS - Notification](//images.ctfassets.net/alneenqid6w5/3snUhFhKzrzE71wg5GJRws/7ab62cbd7fbb27b46894c0f366e7d25c/headless-cms-publish-en.gif) + +This feature also helps you identify and report errors during deployment by indicating the exact error stage. It also provides the option to retry deployments if needed. + +## What has changed? +Previously, when a publication did not occur, it was difficult to determine the source of the problem, leading to challenges in debugging and reporting the issue, and delays in launching campaigns. + +With the notification feature, you can now stay informed about the status of each deployment stage: + +| Status | Description | +| ---------------------- | ------------------------------------------------ | +| **Publishing started** | Starts the publishing of release by Headless CMS. | +| **Build** | Takes release changes to production. | +| **Update document status** | Updates all pages, including the new changes. | +| **Close release** | Updates the release status. | + +If an error occurs during deployment, the notification card will indicate the stage at which the error occurred. You can click `Try again` to redeploy. + +![Headless CMS - Redeploy](//images.ctfassets.net/alneenqid6w5/wxnKpmFM0GRlSAB7uboMK/2e950f93b204d1ce40d67b0f8516b327/headless-cms-redeploy-en.gif) + +## Why are we making this change? +The notification feature gives you more autonomy to understand and address issues related to store publications. It enables you to precisely identify and report issues and retry the publication process. + +## What needs to be done? +This feature is already implemented in the Headless CMS, and no action is required on your side. + diff --git a/docs/announcements/en/headless-cms-updated-user-permissions.md b/docs/announcements/en/headless-cms-updated-user-permissions.md new file mode 100644 index 000000000..6e7d8cc9a --- /dev/null +++ b/docs/announcements/en/headless-cms-updated-user-permissions.md @@ -0,0 +1,33 @@ +--- +title: 'Headless CMS: updated user permissions' +id: 6EvqWHQ2akp2dpdjChGJcy +status: DRAFT +createdAt: 2024-01-11T18:15:47.624Z +updatedAt: 2024-01-11T18:21:20.966Z +publishedAt: +contentType: updates +productTeam: VTEX IO +author: 4oTZzwYoyhy1tDBwLuemdG +slug: headless-cms-updated-user-permissions +locale: en +legacySlug: headless-cms-updated-user-permissions +announcementImageID: '' +announcementSynopsisEN: '' +--- + +To effectively manage store content in the Headless CMS, users must now have the `CMS GraphQL API` resource associated with their [user roles](https://help.vtex.com/en/tutorial/roles--7HKK5Uau2H6wxE1rH5oRbc). + +## What has changed +Previously, users with Headless CMS access could manage store content without specific resource associations. + +Now, any request sent to the Headless CMS API will authenticate the user and verify their permissions via the associated `CMS GraphQL API` resource. Without this resource, users won’t be able to manage content within the Headless CMS. +## Why did we make this change + +## What needs to be done +Ensure Headless CMS users have the `CMS GraphQL API` resource connected to their user roles. If not, take the following steps: + +Associating `CMS GraphQL API` resource to a role: + +Creating a new role +{Link to the official doc} + diff --git a/docs/announcements/en/improved-security-for-the-customers-first-purchase.md b/docs/announcements/en/improved-security-for-the-customers-first-purchase.md index 2fde029cf..c8913477f 100644 --- a/docs/announcements/en/improved-security-for-the-customers-first-purchase.md +++ b/docs/announcements/en/improved-security-for-the-customers-first-purchase.md @@ -1,9 +1,9 @@ --- title: "Improved security for the customer's first purchase" -id: DKlfRaMNHxgQhUT5VqRrK +id: 3RBko0KXi8eOm4nKARgReD status: DRAFT -createdAt: 2023-04-28T12:35:44.503Z -updatedAt: 2023-06-09T15:37:43.651Z +createdAt: 2023-07-03T11:34:49.078Z +updatedAt: 2023-10-09T14:12:03.607Z publishedAt: contentType: updates productTeam: Shopping @@ -21,7 +21,7 @@ In order to improve the security of your store information, VTEX has made improv During a customer's first purchase, their personal information is displayed unmasked next to the cart since they do not have a profile in the store yet. -Now, when a new cart is created, a new cookie called `CheckoutOrderFormOwnership` is forwarded along with the existing `checkout.vtex.com` cookie that contains the orderFormId. This will ensure that only the customer who created the cart has unrestricted access to their personal information. +Now, when a new cart is created, a new cookie called `CheckoutOrderFormOwnership` is forwarded along with the existing `checkout.vtex.com` cookie that contains the `orderFormId`. This will ensure that only the customer who created the cart has unrestricted access to their personal information. In case there is an external attempt to access the cart data, the customer's personal information cannot be viewed, as the data will appear masked. diff --git a/docs/announcements/en/improvement-of-discount-price-viewing-experience.md b/docs/announcements/en/improvement-of-discount-price-viewing-experience.md index 1fc9a744f..6518bee28 100644 --- a/docs/announcements/en/improvement-of-discount-price-viewing-experience.md +++ b/docs/announcements/en/improvement-of-discount-price-viewing-experience.md @@ -24,16 +24,16 @@ Before this change, customers could experience issues in the order summary if th Consider, for instance, a customer that wants to buy a product that costs US$ 600 and is eligible for a 10% discount for prepayment in full. The customer proceeds to checkout and lands on the order summary page, where they must select a payment option. Here are the three main error scenarios that could occur: - The customer has not selected a payment option yet, and the price is displayed without the discount in all options, even the one that is eligible for it. -![O usuário ainda não selecionou um número de parcelas](https://images.ctfassets.net/alneenqid6w5/4dFdvU6HcZGvBWSpr0VI04/fe470a5050d3c66d98b21d978f968036/image6.png) +![O usuário ainda não selecionou um número de parcelas](//images.ctfassets.net/alneenqid6w5/4dFdvU6HcZGvBWSpr0VI04/fe470a5050d3c66d98b21d978f968036/image6.png) - The customer has selected a payment option that is not eligible for the discount, and the price is displayed without the discount in all options, even the one that is eligible for it (prepayment in full). -![O usuário selecionou um número de parcelas não elegível para desconto](https://images.ctfassets.net/alneenqid6w5/nY13uDOX3JBOJvCN5Oj2i/d931d2d73ffb7f1b8c8ddbf7310b7bc9/image8.png) +![O usuário selecionou um número de parcelas não elegível para desconto](//images.ctfassets.net/alneenqid6w5/nY13uDOX3JBOJvCN5Oj2i/d931d2d73ffb7f1b8c8ddbf7310b7bc9/image8.png) - The customer has selected a payment option that is eligible for the discount (prepayment in full), and the discount is applied to all options, even the ones that are not eligible for it. -![O usuário selecionou um número de parcelas elegível para desconto (à vista)](https://images.ctfassets.net/alneenqid6w5/3hRThIcKzoGWirn17UIXqV/bd64d486417ca73e2d510fc03e4ddd05/image2.png) +![O usuário selecionou um número de parcelas elegível para desconto (à vista)](//images.ctfassets.net/alneenqid6w5/3hRThIcKzoGWirn17UIXqV/bd64d486417ca73e2d510fc03e4ddd05/image2.png) With this change, discounts will be displayed correctly in the payment options that are eligible for them. -![O desconto será sempre exibido corretamente apenas nas opções de parcelamento elegíveis.](https://images.ctfassets.net/alneenqid6w5/XBFP0W5B1wlGwpoz3In3W/99a531d3dbd3eeae102536126c849212/image4.png) +![O desconto será sempre exibido corretamente apenas nas opções de parcelamento elegíveis.](//images.ctfassets.net/alneenqid6w5/XBFP0W5B1wlGwpoz3In3W/99a531d3dbd3eeae102536126c849212/image4.png) ## Why did we make this change? diff --git a/docs/announcements/en/improvements-in-exporting-prices-via-spreadsheet.md b/docs/announcements/en/improvements-in-exporting-prices-via-spreadsheet.md index 520a2b9d4..b633d2745 100644 --- a/docs/announcements/en/improvements-in-exporting-prices-via-spreadsheet.md +++ b/docs/announcements/en/improvements-in-exporting-prices-via-spreadsheet.md @@ -25,7 +25,7 @@ On VTEX, you can change the price many times a day according to your store's str You can add prices via spreadsheet in two steps, exporting and importing. The price export had its experience improved with new features to give the user more visibility about the status of each price export spreadsheet. -![exportacao en](https://images.ctfassets.net/alneenqid6w5/5mPN6MnLBwQOvlRAccbT58/c5c7b58769f5355ac63eb89c96200b6a/exportacao_en.gif) +![exportacao en](//images.ctfassets.net/alneenqid6w5/5mPN6MnLBwQOvlRAccbT58/c5c7b58769f5355ac63eb89c96200b6a/exportacao_en.gif) ## What has changed? diff --git a/docs/announcements/en/improvements-to-unified-search-in-vtex-sales-app.md b/docs/announcements/en/improvements-to-unified-search-in-vtex-sales-app.md new file mode 100644 index 000000000..ee8c5db7e --- /dev/null +++ b/docs/announcements/en/improvements-to-unified-search-in-vtex-sales-app.md @@ -0,0 +1,43 @@ +--- +title: 'Improvements to unified search in VTEX Sales App' +id: 4ZfzuvJjgtfjNR3UXrggYN +status: PUBLISHED +createdAt: 2024-05-03T12:45:14.073Z +updatedAt: 2024-05-06T13:37:06.301Z +publishedAt: 2024-05-06T13:37:06.301Z +contentType: updates +productTeam: Shopping +author: 2AhArvGNSPKwUAd8GOz0iU +slug: improvements-to-unified-search-in-vtex-sales-app +locale: en +legacySlug: improvements-to-unified-search-in-vtex-sales-app +announcementImageID: '' +announcementSynopsisEN: "We've improved the VTEX Sales App's unified search to enhance user experience when browsing and searching for products." +--- + +We have enhanced the unified search in VTEX Sales App to improve user experience when browsing and searching for products. + +This improvement allows sales associates to find products beyond the store's inventory and add them to the cart. Click the magnifying glass icon and enter the product name, reference code, SKU ID, or EAN in the search bar on the store's homepage. + +## What has changed? + +- **Intuitive search list:** You'll have access to an intuitive and informative search list, which offers a simplified view of your previous searches. + +- **Detailed view of products:** Spaces have been optimized, allowing you to see more items with larger, higher-quality images. Adding products to the cart, especially those with a single SKU, is now more straightforward and simplified. + +- **Search refinement with filters:** You can apply filters by clicking the predefined filters, without having to submit the form with the `Apply Filters` button. In addition, applied filters will be displayed at the top of the page, making it easier to know which filters are in use and easily remove any of them. + +- **Quick view of unavailable products:** Before, the system displayed all products as unavailable and, after some time, loaded their availability correctly. Now, product availability is immediately displayed when the product loads. + +- **Optimization for slow connections:** By leveraging browser caching, the search will return new information only when necessary, guaranteeing a fast response even in scenarios with slow internet connections. + +![Mobile - EN](//images.ctfassets.net/alneenqid6w5/2wdRQcrdDW1OKapj13T6Lq/13a9e307f44564906b210cc72a38c436/mobile__1_.gif) + +## Why did we make this change? + +This change is meant to improve the browsing and product search experience of sales associates. This will make their search journey more intuitive and informative. + +## What needs to be done? + +No action is required. The feature will be automatically applied to all VTEX stores using VTEX Sales App. For more information, see the article [Unified search in VTEX Sales App](https://help.vtex.com/en/tracks/instore-usando-o-app--4BYzQIwyOHvnmnCYQgLzdr/9sXeVwoD60qYYgRJ11r5F). + diff --git a/docs/announcements/en/increase-your-sales-with-a-new-order-authorization-screen.md b/docs/announcements/en/increase-your-sales-with-a-new-order-authorization-screen.md index 02e102fbb..ef7292a36 100644 --- a/docs/announcements/en/increase-your-sales-with-a-new-order-authorization-screen.md +++ b/docs/announcements/en/increase-your-sales-with-a-new-order-authorization-screen.md @@ -22,7 +22,7 @@ This tool allows to control order approvals with changes in their values. The ch ## What changes? Now, instead of opening a ticket directly with the support, you can manage the authorization rules by admin. To do this, go to the path: Menu - Order Management - Order Authorization. -![ENAutorizacaoPedidos.PNG?h=250](https://images.ctfassets.net/alneenqid6w5/5DZywamKgUPvEGpYkTfZZ5/02ce2c609e45a7eccfacf103b5351f29/ENAutorizacaoPedidos.PNG_h_250) +![ENAutorizacaoPedidos.PNG?h=250](//images.ctfassets.net/alneenqid6w5/5DZywamKgUPvEGpYkTfZZ5/02ce2c609e45a7eccfacf103b5351f29/ENAutorizacaoPedidos.PNG_h_250) ## What you need to do It is important to mention that the store will not lose the previous rules, which were done by opening a ticket to the support team. They will automatically update on the new screen. diff --git a/docs/announcements/en/introducing-the-new-shipping-strategy-interfaces.md b/docs/announcements/en/introducing-the-new-shipping-strategy-interfaces.md index 3f9e39a9b..e3b3a2e86 100644 --- a/docs/announcements/en/introducing-the-new-shipping-strategy-interfaces.md +++ b/docs/announcements/en/introducing-the-new-shipping-strategy-interfaces.md @@ -19,7 +19,7 @@ Starting from May 31st, we are launching for all VTEX stores the beta version of The **Shipping Strategy** pages have been updated according to the new VTEX design system, as shown below: -![nova_estrategia_envio_announcement_boards_EN](https://images.ctfassets.net/alneenqid6w5/7gWgtAG6jo0wXjKCUKYGnj/9a19eb3111c11ccc7b8f085255449b1e/nova_estrategia_envio_announcement_boards_EN.png) +![nova_estrategia_envio_announcement_boards_EN](//images.ctfassets.net/alneenqid6w5/7gWgtAG6jo0wXjKCUKYGnj/9a19eb3111c11ccc7b8f085255449b1e/nova_estrategia_envio_announcement_boards_EN.png) ## What has changed? diff --git a/docs/announcements/en/introducing-vtex-ad-network-beta.md b/docs/announcements/en/introducing-vtex-ad-network-beta.md new file mode 100644 index 000000000..dfb9dc3df --- /dev/null +++ b/docs/announcements/en/introducing-vtex-ad-network-beta.md @@ -0,0 +1,48 @@ +--- +title: 'Introducing VTEX Ad Network (Beta)' +id: 5Xk8ekbP2Vb5QoI8GXRsQ6 +status: DRAFT +createdAt: 2024-04-30T16:15:57.595Z +updatedAt: 2024-04-30T17:41:55.796Z +publishedAt: +contentType: updates +productTeam: Others +author: 2Gy429C47ie3tL9XUEjeFL +slug: introducing-vtex-ad-network-beta +locale: en +legacySlug: introducing-vtex-ad-network-beta +announcementImageID: '' +announcementSynopsisEN: ' VTEX is launching an ad platform, designed to connect advertisers with merchants to promote products.' +--- + +VTEX is launching [VTEX Ad Network (Beta)](https://help.vtex.com/en/tutorial/vtex-ad-network-beta--2cgqXcBuJmXN2livQvClur). This product aims to connect advertisers with merchants interested in promoting their products, allowing both to boost their business. + +## Advertisers + +Advertisers can [create ad campaigns](https://help.vtex.com/en/tutorial/anunciando-com-vtex-ad-network-beta--5WoXcJzHc7EQElpPjziqse) to promote products in stores selling those products. This allows them to boost sales and view data to improve decision-making. + +When you create campaigns for your product, your ad can be highlighted in multiple VTEX stores with that product in their catalog. + +## Merchants + +Merchants can offer ad space in their stores for advertisers to promote products. In return, these merchants will receive a fee for each click on an ad in their stores. + +VTEX will select ads for your store, featuring products already in your catalog to ensure a smooth and seamless buying journey. This selection is based on your customer behavior. + +IMAGE + +## What needs to be done? + +See below how you can join **VTEX Ad Network** as a merchant or an advertiser. + +### Merchants + +To make ad space available in your store, install the [VTEX Ad Network for stores]() app in your VTEX account. Learn more in the [Displaying VTEX Ad Network ads in your store (Beta)](https://help.vtex.com/en/tutorial/exibindo-anuncios-do-vtex-ad-network-na-sua-loja-beta--6gWgZrMLcS5FDFFdl5LETA) article. + +
+Currently, only stores developed with Store Framework can offer ad space. +
+ +### Advertisers + +Any brand interested in promoting products already sold in VTEX stores can advertise using **VTEX Ad Network**. Learn more in [VTEX Ad Network (Beta)](https://help.vtex.com/en/tutorial/vtex-ad-network-beta--2cgqXcBuJmXN2livQvClur) and [Advertising with VTEX Ad Network (Beta)](https://help.vtex.com/en/tutorial/anunciando-com-vtex-ad-network-beta--5WoXcJzHc7EQElpPjziqse). diff --git a/docs/announcements/en/ip-and-geolocation-info-is-now-provided-in-emails-containing-access-code-requests.md b/docs/announcements/en/ip-and-geolocation-info-is-now-provided-in-emails-containing-access-code-requests.md index adf426f16..82828a2ec 100644 --- a/docs/announcements/en/ip-and-geolocation-info-is-now-provided-in-emails-containing-access-code-requests.md +++ b/docs/announcements/en/ip-and-geolocation-info-is-now-provided-in-emails-containing-access-code-requests.md @@ -28,4 +28,4 @@ When trying to access a store's Admin using an email address, you have the optio Security is a major focus here at VTEX, which takes center stage even more as major events like Black Friday comes into play. This new feature can help identify the source of an unauthorized access attempt. -![IP Geolocation email - EN](https://images.ctfassets.net/alneenqid6w5/2lDMP34wKY5qrn4TtIPvKr/97307ceb15b0b247e4ae14c3f29bd607/IP_Geolocation_email_-_EN.png) +![IP Geolocation email - EN](//images.ctfassets.net/alneenqid6w5/2lDMP34wKY5qrn4TtIPvKr/97307ceb15b0b247e4ae14c3f29bd607/IP_Geolocation_email_-_EN.png) diff --git a/docs/announcements/en/lead-time-configuring-shipping-time-at-sku-level.md b/docs/announcements/en/lead-time-configuring-shipping-time-at-sku-level.md new file mode 100644 index 000000000..700415bce --- /dev/null +++ b/docs/announcements/en/lead-time-configuring-shipping-time-at-sku-level.md @@ -0,0 +1,50 @@ +--- +title: 'Lead time: Configuring shipping time at SKU level' +id: 39Q8TeXaDCbmTXFtwpNXlf +status: PUBLISHED +createdAt: 2023-09-22T14:07:20.464Z +updatedAt: 2023-09-28T17:47:25.398Z +publishedAt: 2023-09-28T17:47:25.398Z +contentType: updates +productTeam: Post-purchase +author: 5l9ZQjiivHzkEVjafL4O6v +slug: lead-time-configuring-shipping-time-at-sku-level +locale: en +legacySlug: lead-time-configuring-shipping-time-at-sku-level +announcementImageID: '' +announcementSynopsisEN: 'Global launch of lead time, an optional SKU-level shipping time setting.' +--- + +VTEX has made [lead time](https://help.vtex.com/en/tutorial/lead-time-tempo-de-envio-a-nivel-de-sku--16yv5Mkj6bTyWR1hCN2f4B), a shipping time setting for inventory SKUs, available to all stores. In other words, you can set an additional shipping time at SKU level when calculating the shipping promises displayed to customers at checkout. + +![lead_time_image_total_time_EN](//images.ctfassets.net/alneenqid6w5/WDlW2CzaAKl3KtzzsgGwc/8a3f64f6c30a7a513bb98d0c97b355a3/lead_time_image_total_time_EN.png) + +The store's shipping will remain unchanged when not configured, as lead time is optional. Note that the checkout consolidation rules are maintained, calculating the total shipping time of the order based on the longest shipping time among the items. + +## What has changed? + +Previously, the order [shipping calculation](https://help.vtex.com/en/tutorial/como-funciona-o-calculo-de-envio--tutorials_116) considered the periods configured in your shipping strategy at different levels: + +- [Inventory](https://help.vtex.com/en/tutorial/estoque--6oIxvsVDTtGpO7y6zwhGpb) +- [Loading dock](https://help.vtex.com/en/tutorial/gerenciar-doca--7K3FultD8I2cuuA6iyGEiW) +- [Shipping policy](https://help.vtex.com/en/tutorial/politica-de-envio--tutorials_140) + +Now, you can also configure the shipping time at SKU level with the new lead time column on the [Inventory Management](https://help.vtex.com/en/tutorial/gerenciar-inventario--tutorials_139) page, which can be found in your VTEX Admin under **Catalog > Inventory > Inventory Management**, as shown in the image below: + +![lead_time_inventory_management_EN](//images.ctfassets.net/alneenqid6w5/mfWUVzj7tgHMQxJTnVjGX/34a3c9f845038312b1b3cdb273102562/lead_time_inventory_management_EN.png) + +
+In the VTEX Admin, the lead time is configured in days, with a 365-day limit. By default, the days are calculated in business days, but you can configure your shipping policy to calculate them in calendar days. You need to use the Update inventory by SKU and warehouse endpoint to configure periods in hours, minutes, and seconds. +
+ +## Why did we make this change? + +These are the main advantages: + +- **More flexibility in inventory management**; especially useful for businesses with on-demand products and _dropshipping_ scenarios, in which the provider sends the product directly to the customer. +- **More accurate shipping time configuration**, making it easier for you to manage your inventory. +- **More accurate shipping promise calculations** for customers, leading to better shopping experiences. + +## What needs to be done? + +The [Inventory Management](https://help.vtex.com/en/tutorial/gerenciar-inventario--tutorials_139) page of the VTEX Admin was updated with the lead time column in all stores, and no action is required from you. Using the new field is optional, so if you don't configure it, the shipping time for your orders will remain unchanged. diff --git a/docs/announcements/en/legacy-payment-connectors-will-be-discontinued-in-2024.md b/docs/announcements/en/legacy-payment-connectors-will-be-discontinued-in-2024.md new file mode 100644 index 000000000..df291872b --- /dev/null +++ b/docs/announcements/en/legacy-payment-connectors-will-be-discontinued-in-2024.md @@ -0,0 +1,123 @@ +--- +title: 'Legacy payment connectors will be discontinued in 2024' +id: 4R5YIjUu1IWkiOHzXtQU14 +status: PUBLISHED +createdAt: 2023-10-13T12:52:48.753Z +updatedAt: 2023-10-17T20:57:39.669Z +publishedAt: 2023-10-17T20:57:39.669Z +contentType: updates +productTeam: Shopping +author: 2Gy429C47ie3tL9XUEjeFL +slug: legacy-payment-connectors-will-be-discontinued-in-2024 +locale: en +legacySlug: legacy-payment-connectors-will-be-discontinued-in-2024 +announcementImageID: '' +announcementSynopsisEN: 'In 2024, VTEX will discontinue legacy payment connectors, that do not use the Payment Provider Protocol.' +--- + +To integrate payment methods to the VTEX platform, payment providers can create payment connectors using the [Payment Provider Protocol](https://help.vtex.com/tutorial/payment-provider-protocol--RdsT2spdq80MMwwOeEq0m) (PPP). However, several legacy connectors are using older versions of our payment integration architecture, which are less stable and less performant. + +## What has changed? + +
+These changes will not affect Black Friday 2023. They will only be implemented in the first quarter of 2024. +
+ +VTEX is initiating the discontinuation of these legacy connectors, which will happen gradually: + +- **January 31, 2024** - Blocking the creation of new gateway affiliations using legacy payment connectors. As of this date, VTEX stores will no longer be able to set up connections using the connectors that will be discontinued. All payment rules already configured will continue to operate as usual without affecting transactions. +- **February 10, 2024** - Suggested deadline for submitting new connectors for approval. If partner companies want to develop new connectors using the [PPP](https://help.vtex.com/tutorial/payment-provider-protocol--RdsT2spdq80MMwwOeEq0m) to replace legacy connectors, we suggest submitting them for approval by this date. By doing so, VTEX stores will have a few weeks to reconfigure their payment connections before discontinuation. This date is also intended to guarantee the SLA of the [payment connector approval process on the VTEX platform](https://developers.vtex.com/docs/guides/payments-integration-payment-provider-homologation). +- **March 31, 2024** - Permanent discontinuation of connectors that do not use the [PPP](https://help.vtex.com/tutorial/payment-provider-protocol--RdsT2spdq80MMwwOeEq0m). From this date, VTEX will block all transactions from legacy payment connectors. + +### List of legacy payment connectors + +See the list of all the connectors that will be discontinued: + +- Adyen +- Alignet +- Amex +- AuthorizeNet/AuthorizeDotNet +- BanamexInvoice +- BankInvoiceItau/BankIssuedInvoiceItau +- BankInvoiceSantander/BankIssuedInvoiceSantander +- Bcash +- BoldCron +- Bradesco/RegisteredBankInvoiceBradesco +- BrasPag/Braspag +- Cielo/CieloV3 +- Conductor +- Credomatic +- CyberSource +- Decidir/DecidirV1 +- ERede/E-Rede V2/ERedeRest +- Evolucard +- Firstdata +- IPay88 +- ItauShopline +- Koin +- MaxiPago +- MeoWallet +- MercadoPagoV1 +- MobilPay +- Moip +- MOLPay +- Mundipagg/MundipaggFraudPrevention +- Nexxpago +- NPS +- PagamentoDigital +- PagBrasil +- PagHiper +- PagoEfectivo +- PagosNet +- PagosWeb +- PagSeguro/PagSeguroDirect +- PayClub +- Payme +- Paymentez +- PaymentHub +- PaymentsOS +- PayPal/PayPalPlus +- PayU/PayUGlobal +- Payzen +- Place2Pay/PlaceToPay +- Rede Pay/RedePay +- Redecard +- Redsys/RedsysV2 +- SafetyPay +- SalesMachine +- Scopus +- Sitef/SitefDirectSale/SitefPreauth +- Stelo +- TNSPay +- TodoPago +- WebPay/WebPay2P +- WorldPay + +## Why we are making this change? + +Connectors using the [PPP](https://help.vtex.com/tutorial/payment-provider-protocol--RdsT2spdq80MMwwOeEq0m) have higher authorization rates than legacy connectors. Therefore, migrating to new connectors tends to boost VTEX stores' sales. + +Furthermore, many legacy connectors are outdated in terms of technology. Migrating to connectors using the [PPP](https://help.vtex.com/tutorial/payment-provider-protocol--RdsT2spdq80MMwwOeEq0m) ensures that VTEX stores will be using more modern and stable technologies offered by VTEX. + +## What needs to be done? + +The actions required from this change depend on your context in the VTEX ecosystem. See below to find out the option that best applies to your business. + +### Legacy payment connector providers + +If you are a payment provider managing one or more [connectors being discontinued](#list-of-legacy-payment-connectors), you must develop a new connector using the [Payment Provider Protocol](https://help.vtex.com/tutorial/payment-provider-protocol--RdsT2spdq80MMwwOeEq0m). Otherwise, you will not be able to process transactions as of the discontinuation date mentioned above. + +In this case, we recommend that you submit your new connector for approval by February 10, 2024, so that stores have time to reconfigure their payment connections before discontinuation. Learn more about the [approval process for new payment connectors](https://developers.vtex.com/docs/guides/payments-integration-payment-provider-homologation). + +
+VTEX cannot guarantee that your new payment connector will be available to VTEX merchants before the official discontinuation if you submit it for approval after this date. +
+ +If you have any questions about this process or would like to align joint communication with merchants, please contact your VTEX Partner Manager. + +### Stores using legacy payment connectors + +If your store uses one of the [connectors that will be discontinued](#list-of-legacy-payment-connectors), you must configure it with the new connector corresponding to that payment provider before March 31, 2024. Otherwise, you will not be able to complete purchases in your store using the payment method in question. + +Throughout the discontinuation and migration process, you can contact your payment providers to monitor the progress and get more information on the development of the new connectors. + diff --git a/docs/announcements/en/live-shopping-the-vtex-app-to-broadcast-live-events.md b/docs/announcements/en/live-shopping-the-vtex-app-to-broadcast-live-events.md index b7f5be78c..50fd7a3d6 100644 --- a/docs/announcements/en/live-shopping-the-vtex-app-to-broadcast-live-events.md +++ b/docs/announcements/en/live-shopping-the-vtex-app-to-broadcast-live-events.md @@ -42,7 +42,7 @@ Behind the scenes on the Admin, it allows you to: - Set a list of forbidden words that will be blocked in the realtime chat; - Propose polls and quizzes to your users. -![live-shopping-event-details-en](https://images.ctfassets.net/alneenqid6w5/3S1LlDHlh3P3VAZzLEgMOl/e1929b824a37a1e0c1b21a0e3bf38ab8/image4.png) +![live-shopping-event-details-en](//images.ctfassets.net/alneenqid6w5/3S1LlDHlh3P3VAZzLEgMOl/e1929b824a37a1e0c1b21a0e3bf38ab8/image4.png) ## What are the advantages? diff --git a/docs/announcements/en/luhn-algorithm-for-credit-and-debit-cards-at-checkout.md b/docs/announcements/en/luhn-algorithm-for-credit-and-debit-cards-at-checkout.md new file mode 100644 index 000000000..252f4f518 --- /dev/null +++ b/docs/announcements/en/luhn-algorithm-for-credit-and-debit-cards-at-checkout.md @@ -0,0 +1,40 @@ +--- +title: 'Luhn algorithm for credit and debit cards at checkout' +id: 22hAb6KVWUitIG9OzFzgi2 +status: PUBLISHED +createdAt: 2023-09-19T15:43:01.350Z +updatedAt: 2023-09-19T16:47:51.216Z +publishedAt: 2023-09-19T16:47:51.216Z +contentType: updates +productTeam: Financial +author: 6DODK49lJPk3yvcoe6GB6g +slug: luhn-algorithm-for-credit-and-debit-cards-at-checkout +locale: en +legacySlug: luhn-algorithm-for-credit-and-debit-cards-at-checkout +announcementImageID: '' +announcementSynopsisEN: 'Reduce the percentage of declined transactions due to invalid card number' +--- + +VTEX now allows validating credit and debit card numbers with the Luhn algorithm at checkout. + +## What has changed? + +Previously, when a customer entered the card number at checkout, it was not possible to identify whether it was a valid card. When there were typing errors, the transaction was created but then canceled during authorization. + +Now, the Luhn algorithm will ensure that only a valid card number can be used for payment, which will reduce the percentage of declined transactions due to invalid card numbers. + +If a customer enters an incorrect number, an error message is displayed at checkout. In such cases, the customer must check and correct the number to complete the purchase. + +![algoritmo_luhn_en](//images.ctfassets.net/alneenqid6w5/5HN1Iu9vKUmeglMLOV46Rd/ccd302d3086caaeca01c5725bdbd8b2d/algoritmo_luhn_en.PNG) + +## Why did we make this change? + +Having a payment transaction declined due to an invalid card number could lead customers to give up on buying again, as they would have to enter the card number again. So, this improvement in the shopping experience aims to increase your store conversion rate. + +## What needs to be done? + +No action is required. The Luhn algorithm is already active in all VTEX stores. + +
+The Luhn algorithm does not prevent fraud through card testing attacks. Its purpose is to detect typing errors in card numbers. +
diff --git a/docs/announcements/en/marketplace-improvements-on-received-skus.md b/docs/announcements/en/marketplace-improvements-on-received-skus.md index b1705fdd1..7531f8981 100644 --- a/docs/announcements/en/marketplace-improvements-on-received-skus.md +++ b/docs/announcements/en/marketplace-improvements-on-received-skus.md @@ -29,7 +29,7 @@ No configuration is needed to activate this functionality - it will be installed It is worth noting that this action can be undone. It is possible to approve a blocked SKU through REST API if the marketplace wishes to receive it again as a suggestion from the seller. To learn more about SKU approval, access our API documentation on the Developer Portal. -![EN SKUs Recebidos Announcement](https://images.ctfassets.net/alneenqid6w5/5UdF6jOSwSvqYQIng9w7mS/fab32d8d2bbf1b59bace4e2fb0d85ac5/EN_SKUs_Recebidos_Announcement.jpg) +![EN SKUs Recebidos Announcement](//images.ctfassets.net/alneenqid6w5/5UdF6jOSwSvqYQIng9w7mS/fab32d8d2bbf1b59bace4e2fb0d85ac5/EN_SKUs_Recebidos_Announcement.jpg) ## Configuring automatic SKU approval diff --git a/docs/announcements/en/marketplace-network-has-been-improved.md b/docs/announcements/en/marketplace-network-has-been-improved.md index 8eeb19d1a..2de558b0c 100644 --- a/docs/announcements/en/marketplace-network-has-been-improved.md +++ b/docs/announcements/en/marketplace-network-has-been-improved.md @@ -19,7 +19,7 @@ A big challenge for marketplaces and sellers in our ecosystem is connecting with The Marketplace Network has been revamped to improve your experience. In addition, it is no longer necessary to download the app from our App Store, as the feature has been automatically added to all stores that act as sellers or marketplaces. -![Marketplace network tour EN](https://images.ctfassets.net/alneenqid6w5/1dSZvVeBP1yyJ1Ai5xuX12/146b86b33573496be15b712459570277/Marketplace_network_tour_EN.gif) +![Marketplace network tour EN](//images.ctfassets.net/alneenqid6w5/1dSZvVeBP1yyJ1Ai5xuX12/146b86b33573496be15b712459570277/Marketplace_network_tour_EN.gif) ## What has changed? The Marketplace Network pages have undergone some changes: diff --git a/docs/announcements/en/marketplace-new-offer-quality-filters.md b/docs/announcements/en/marketplace-new-offer-quality-filters.md index 2a68d138a..92ae7077d 100644 --- a/docs/announcements/en/marketplace-new-offer-quality-filters.md +++ b/docs/announcements/en/marketplace-new-offer-quality-filters.md @@ -21,7 +21,7 @@ To give marketplaces more control over the approval criteria for an offer, we cr Thus, the SKUs that are sent to the marketplace meet the requirements relevant to catalog curation. - ![Offer Quality gif](https://images.ctfassets.net/alneenqid6w5/2TsdhoMwl0Fmwp8WBoViXw/ecf196465a00c5b0e12eca29f1c9e3f4/Offer_Quality_01.gif) + ![Offer Quality gif](//images.ctfassets.net/alneenqid6w5/2TsdhoMwl0Fmwp8WBoViXw/ecf196465a00c5b0e12eca29f1c9e3f4/Offer_Quality_01.gif) ## What has changed? diff --git a/docs/announcements/en/marketplace-new-sidebar-with-received-sku-details.md b/docs/announcements/en/marketplace-new-sidebar-with-received-sku-details.md index e8e0b2049..d4959c722 100644 --- a/docs/announcements/en/marketplace-new-sidebar-with-received-sku-details.md +++ b/docs/announcements/en/marketplace-new-sidebar-with-received-sku-details.md @@ -24,7 +24,7 @@ Previously, to check a received SKU's information, you had to leave the main lis The sidebar contains the SKU's images, price, inventory levels, and product attributes such as a description, specifications, codes and IDs. It also includes the matching percentage that the SKU received from the [matcher](https://help.vtex.com/en/tutorial/entendendo-a-pontuacao-do-vtex-matcher?locale=pt) set up in your store. You can still access the SKU’s full details by clicking on the button *View details page*. -![EN Sidebar received](https://images.ctfassets.net/alneenqid6w5/5weIxQqzG0wxPTsWu61XOI/e77bda0e72c12f4190a3fe61249a7e65/EN_Sidebar_received.gif) +![EN Sidebar received](//images.ctfassets.net/alneenqid6w5/5weIxQqzG0wxPTsWu61XOI/e77bda0e72c12f4190a3fe61249a7e65/EN_Sidebar_received.gif) ## Why did we make this change? We developed the sidebar to provide more agility to your operation and facilitate the cataloging of received SKUs, by allowing you to: diff --git a/docs/announcements/en/marketplacenetwork-and-integrations-are-now-a-single-page.md b/docs/announcements/en/marketplacenetwork-and-integrations-are-now-a-single-page.md index 955d45b25..1b7490875 100644 --- a/docs/announcements/en/marketplacenetwork-and-integrations-are-now-a-single-page.md +++ b/docs/announcements/en/marketplacenetwork-and-integrations-are-now-a-single-page.md @@ -17,7 +17,7 @@ announcementSynopsisEN: 'We have unified the Marketplace Network and the Integra To unify the opportunities to connect to VTEX and external marketplaces, we have merged the Integrations and Marketplace Network pages, now called __Marketplaces and Integrations__. The update will be available in all VTEX accounts as of May 03, 2023. -![Marketplaces and Integrations](https://images.ctfassets.net/alneenqid6w5/6O436Pjv91m3GWuWFsmeAD/e4382e0c375781f8f1029ffe29e6738a/Captura_de_tela_2023-04-17_110739.png) +![Marketplaces and Integrations](//images.ctfassets.net/alneenqid6w5/6O436Pjv91m3GWuWFsmeAD/e4382e0c375781f8f1029ffe29e6738a/Captura_de_tela_2023-04-17_110739.png) ## What has changed? diff --git a/docs/announcements/en/marketplaces-received-skus-beta.md b/docs/announcements/en/marketplaces-received-skus-beta.md index 7fd269e02..17e2c1f5b 100644 --- a/docs/announcements/en/marketplaces-received-skus-beta.md +++ b/docs/announcements/en/marketplaces-received-skus-beta.md @@ -25,7 +25,7 @@ This open beta is the first in a series of product updates and improvements to c One of the first and principal improvements is the new way to select SKUs en masse — so you can approve or reject them in bulk. Aligned with our [Styleguide](https://styleguide.vtex.com/ "Styleguide"), the bulk selection will make your work faster and better. -![received-skus-bulk](https://images.ctfassets.net/alneenqid6w5/5AoUTuM27q7LhWOOIzbPtT/26c63e97b66a252e570cadf36a8356f2/received-skus-bulk.gif) +![received-skus-bulk](//images.ctfassets.net/alneenqid6w5/5AoUTuM27q7LhWOOIzbPtT/26c63e97b66a252e570cadf36a8356f2/received-skus-bulk.gif) @@ -33,13 +33,13 @@ One of the first and principal improvements is the new way to select SKUs en mas One of the challenges in managing items from multiple sellers is prioritizing your never-ending items list. To help you with that we've built a brand new __ordering__ feature, where you can reorder all submissions according to price and – one of the main improvements – by inventory availability. See how many items are available at a glance, so you can approve the SKUs that will perform better. -![received-skus-ordering](https://images.ctfassets.net/alneenqid6w5/2CxfuYmpmVhaTJxyGEphpl/017bd6730f3de0408c056266ec5fad4f/received-skus-ordering.gif) +![received-skus-ordering](//images.ctfassets.net/alneenqid6w5/2CxfuYmpmVhaTJxyGEphpl/017bd6730f3de0408c056266ec5fad4f/received-skus-ordering.gif) This extends to the new __filtering__ tool. See and filter SKUs by category, brand, and seller in a simple and intuitive way. -![received-skus-filtering](https://images.ctfassets.net/alneenqid6w5/5dK6UorOok8kH86Ueek7UF/0e572dcadf65e72132d3d41a499a8726/received-skus-filtering.gif) +![received-skus-filtering](//images.ctfassets.net/alneenqid6w5/5dK6UorOok8kH86Ueek7UF/0e572dcadf65e72132d3d41a499a8726/received-skus-filtering.gif) diff --git a/docs/announcements/en/master-data-v1-dynamic-settings-deprecation.md b/docs/announcements/en/master-data-v1-dynamic-settings-deprecation.md new file mode 100644 index 000000000..b4e41e535 --- /dev/null +++ b/docs/announcements/en/master-data-v1-dynamic-settings-deprecation.md @@ -0,0 +1,53 @@ +--- +title: 'Master Data v1: Dynamic settings deprecation' +id: 4a1FZX8wGeHLcOyMg0egg8 +status: PUBLISHED +createdAt: 2024-04-17T12:34:11.024Z +updatedAt: 2024-04-17T12:48:51.570Z +publishedAt: 2024-04-17T12:48:51.570Z +contentType: updates +productTeam: Master Data +author: 1malnhMX0vPThsaJaZMYm2 +slug: master-data-v1-dynamic-settings-deprecation +locale: en +legacySlug: master-data-v1-dynamic-settings-deprecation +announcementImageID: '' +announcementSynopsisEN: 'The Calculated field and the "Change field value" trigger will be discontinued in Master Data v1.' +--- + +On June 17, 2024, we will disable the following settings in Master Data v1: **Calculated field** and **Change field value** trigger. + +These options allowed you to dynamically change document values in[ Master Data](https://help.vtex.com/en/tutorial/master-data--4otjBnR27u4WUIciQsmkAw) by running code from a trigger or updating/creating a document. + +We recommend [creating an app to communicate with Master Data](https://developers.vtex.com/docs/guides/create-master-data-crud-app) to replace these settings if you need to update field values dynamically. + +## What has changed? + +Both dynamic settings will be disabled in Master Data v1. + +Note that **Calculated fields** and existing triggers using the **Change field value** function will stop working on the same date. See the [What needs to be done?](#what-needs-to-be-done) section for more information on how to adapt to these changes. + +### Calculated field + +The **Calculated field** was a setting within the [data entity](https://help.vtex.com/en/tutorial/data-entity--tutorials_1265) fields that allowed running C# code to recalculate the field's value whenever a new document was added or updated. + +This field type and the calculated fields created will no longer be available from June 17, 2024, as illustrated below. + +![image5](//images.ctfassets.net/alneenqid6w5/13NWpWtxQGLFfh0ecW4ZV6/f0f168a3da476c6dfce2d74060569f98/image5.png) + +### Change field value + +When configuring triggers, the **Change field value** option allows you to add C# code to change the value of selected fields for each trigger execution. + +The **Change field value** option, illustrated below, will no longer be available when configuring trigger actions from June 17, 2024. Triggers previously created with this option will continue to work until that date. + +![image2](//images.ctfassets.net/alneenqid6w5/2meuBC8t6dnVAfg1YzZnwL/cb208350954b305141787aa0b4c65407/image2.png) + +## What needs to be done? + +If you need to update Master Data field values based on a trigger, we recommend contacting your development team and following the instructions below: + +- Develop an app on VTEX IO that communicates with Master Data, following the instructions in the developer's guide on [Creating a Master Data CRUD app](https://developers.vtex.com/docs/guides/create-master-data-crud-app). +- Configure a trigger that sends an HTTP request to the app, following the instructions in [How to create a trigger in Master Data v1](https://help.vtex.com/en/tutorial/creating-trigger-in-master-data--tutorials_1270#sending-an-http-request). + +If you use the **Calculated field** or a trigger with the **Change field value**, follow the steps above before June 17, 2024 to dynamically update the values even after these settings have been deprecated in Master Data v1. diff --git a/docs/announcements/en/mercado-libre-integration-new-promotion-management-interface.md b/docs/announcements/en/mercado-libre-integration-new-promotion-management-interface.md index faaa1b4e5..ed2e3e58f 100644 --- a/docs/announcements/en/mercado-libre-integration-new-promotion-management-interface.md +++ b/docs/announcements/en/mercado-libre-integration-new-promotion-management-interface.md @@ -19,7 +19,7 @@ Continuing with the improvements implemented for the [Mercado Libre certificatio On the new Mercado Libre **Promotions** page, you can manage a list of different promotional campaigns on the platform available for your store. -![Promotions](https://images.ctfassets.net/alneenqid6w5/1uv8mQZR9ey8oQsnhDbvCo/eae937e7894481e7f1e555f5a9993c61/Promotions.gif) +![Promotions](//images.ctfassets.net/alneenqid6w5/1uv8mQZR9ey8oQsnhDbvCo/eae937e7894481e7f1e555f5a9993c61/Promotions.gif) ## What has changed? diff --git a/docs/announcements/en/mudanca-na-concatenacao-reduz-erros-no-envio-de-e-mails.md b/docs/announcements/en/mudanca-na-concatenacao-reduz-erros-no-envio-de-e-mails.md index f5d448920..f4d53aa9c 100644 --- a/docs/announcements/en/mudanca-na-concatenacao-reduz-erros-no-envio-de-e-mails.md +++ b/docs/announcements/en/mudanca-na-concatenacao-reduz-erros-no-envio-de-e-mails.md @@ -19,14 +19,14 @@ From now on, your store can use a semicolon (`;`) to concatenate e-mail addresse This feature works for both the copy field (`Cc`) and the hidden copy field (`Bcc`), just as the comma already worked. The two concatenation options are now valid. -![Message Center bug fix - EN](https://images.ctfassets.net/alneenqid6w5/4P6PvvTcgEASE8ooUakoSG/73b01a7f5ebdaaebc66aa805dbe61169/Message_Center_bug_fix_-_EN.png) +![Message Center bug fix - EN](//images.ctfassets.net/alneenqid6w5/4P6PvvTcgEASE8ooUakoSG/73b01a7f5ebdaaebc66aa805dbe61169/Message_Center_bug_fix_-_EN.png) This simple change in the module responsible for sending transactional emails dramatically reduced the error rate on customer communications. The chart below shows the error rate of a store before we implemented the support for semicolon concatenation. More than 90% of e-mails failed every day. -![Message Center bug fix 2](https://images.ctfassets.net/alneenqid6w5/2WTicguBZ6ucAO2a48QKum/fb0774ca2f6d2b746a702813c95126a2/Message_Center_bug_fix_2.png) +![Message Center bug fix 2](//images.ctfassets.net/alneenqid6w5/2WTicguBZ6ucAO2a48QKum/fb0774ca2f6d2b746a702813c95126a2/Message_Center_bug_fix_2.png) After the improvement was implemented, the errors in sending transactional emails from the same store were completely eliminated, as this other chart shows: -![Message Center bug fix 3](https://images.ctfassets.net/alneenqid6w5/1OmAZMSyp2cm8K4e6aKs8S/bf862028ae01ed3cb1b77cab375ebdf4/Message_Center_bug_fix_3.png) +![Message Center bug fix 3](//images.ctfassets.net/alneenqid6w5/1OmAZMSyp2cm8K4e6aKs8S/bf862028ae01ed3cb1b77cab375ebdf4/Message_Center_bug_fix_3.png) diff --git a/docs/announcements/en/multi-currency-gift-card.md b/docs/announcements/en/multi-currency-gift-card.md new file mode 100644 index 000000000..3fca00f09 --- /dev/null +++ b/docs/announcements/en/multi-currency-gift-card.md @@ -0,0 +1,48 @@ +--- +title: 'Multi-currency gift card' +id: 4FUXWCaQrFHcgjir698onc +status: PUBLISHED +createdAt: 2023-07-27T15:01:02.025Z +updatedAt: 2023-07-27T16:13:02.651Z +publishedAt: 2023-07-27T16:13:02.651Z +contentType: updates +productTeam: Financial +author: 6DODK49lJPk3yvcoe6GB6g +slug: multi-currency-gift-card +locale: en +legacySlug: multi-currency-gift-card +announcementImageID: '' +announcementSynopsisEN: 'Configure your store gift cards in multiple currencies' +--- + +VTEX provides a new feature to configure gift cards based on your store local currencies. + +## What has changed? + +Previously, all gift cards were created without a specific currency associated with their value. When purchasing, the customer would add a gift card as one of the payment methods at Checkout. The amount would then be deducted based on the currency configured in the products in the cart. + +Now, the merchant can select the currency in which the gift card will be generated and make it available only for purchases made with that same type of currency. + +## Why did we make this change? + +In some regions, such as Europe and the United States, some stores sell products to more than one country and operate with price lists using multiple currencies. As there is no currency exchange operation when using a gift card, the discount could be higher or lower depending on the currency applied to the cart at checkout. + +## What needs to be done? + +Defining a specific currency for each gift card is optional. If you do not want to indicate in which currency it should be created, the behavior will remain the same as in a single-currency store, where discounts are applied without currency conversion. + +To create a gift card using a specific currency, follow the steps below: + +1. In the VTEX Admin, go to **Promotions > Gift Cards**, or type **Gift Cards** in the search bar at the top of the page. +2. Click `New Gift Card` or `New Gift Card Batch` (to create a batch of gift cards). +3. In the **Currency code** field, select the desired currency. +4. Complete the other fields for creating the gift card. +5. Click `Save`. + +![Multi-currency gift card](//images.ctfassets.net/alneenqid6w5/5OBq7L6L2IeSOz5fBe6aRK/9c698709e61906ad413c76cfbbbb4c46/GiftCard_Multicurrency_EN_1.PNG) + +The currencies available will be the same as those in the [trade policies](https://help.vtex.com/en/tutorial/how-trade-policies-work--6Xef8PZiFm40kg2STrMkMV) of each store. + +
+You must choose the currency when creating each gift card or a batch of gift cards since you cannot change the gift card currency after it has been created. +
diff --git a/docs/announcements/en/multilanguage-checkout-launch.md b/docs/announcements/en/multilanguage-checkout-launch.md new file mode 100644 index 000000000..a23148226 --- /dev/null +++ b/docs/announcements/en/multilanguage-checkout-launch.md @@ -0,0 +1,26 @@ +--- +title: 'Multilanguage Checkout: Internationalize your store' +id: 6qvNJhChyccFS8mWoESMue +status: PUBLISHED +createdAt: 2024-04-22T16:22:22.210Z +updatedAt: 2024-04-26T15:32:14.356Z +publishedAt: 2024-04-26T15:32:14.356Z +contentType: updates +productTeam: Shopping +author: 2o8pvz6z9hvxvhSoKAiZzg +slug: multilanguage-checkout-launch +locale: en +legacySlug: multilanguage-checkout-launch +announcementImageID: '' +announcementSynopsisEN: 'Explore the new Multilanguage Checkout and expand your store globally by offering a localized shopping experience.' +--- + +We are introducing **Multilanguage Checkout**, a new feature designed to enhance your store's shopping experience, regardless of the country. As of 04/29/2024, your customers can enjoy an internationalized buying journey, from catalog browsing to the checkout process. + +## What has changed? + +With **Multilanguage Checkout**, we have implemented a complete solution that translates your product catalog into different languages previously added by merchants. This feature allows your customers to explore and buy products regardless of their language, providing a more fluid and customized shopping experience. The product and its information will be displayed in the same language on the storefront during browsing and at checkout. + +## What needs to be done? + +No action is required, as the update will be applied automatically to all VTEX stores as of 04/29/2024. If you want to add translations to the catalog, follow the instructions in the guide [Translating Catalog content](https://developers.vtex.com/docs/guides/catalog-internationalization) to add them to your catalog. diff --git a/docs/announcements/en/my-authentication-section-in-my-account.md b/docs/announcements/en/my-authentication-section-in-my-account.md index a4018efc3..1b79bb500 100644 --- a/docs/announcements/en/my-authentication-section-in-my-account.md +++ b/docs/announcements/en/my-authentication-section-in-my-account.md @@ -25,15 +25,15 @@ This change will affect all VTEX stores. Because this change interferes with som In this section, all users can manage their password and login sessions, allowing them to sign out other sessions remotely. For more details on using My Authentication, see the [Authentication section on the article Setting up My account](https://help.vtex.com/en/tutorial/how-does-my-account-work--2BQ3GiqhqGJTXsWVuio3Xh). -![My Authentication app EN](https://images.ctfassets.net/alneenqid6w5/20aIW7imMlRsfDbKYu9IuM/945cc2ade2766758e484814c3e380708/My_Authentication_app_EN.png) +![My Authentication app EN](//images.ctfassets.net/alneenqid6w5/20aIW7imMlRsfDbKYu9IuM/945cc2ade2766758e484814c3e380708/My_Authentication_app_EN.png) -![My Authentication Session Management EN](https://images.ctfassets.net/alneenqid6w5/3qxpIRREWnGmRmv97jhOML/ebcd1548b887d23b0fd661a0e05a0a73/My_Authentication_Session_Management_EN_blur.png) +![My Authentication Session Management EN](//images.ctfassets.net/alneenqid6w5/3qxpIRREWnGmRmv97jhOML/ebcd1548b887d23b0fd661a0e05a0a73/My_Authentication_Session_Management_EN_blur.png) On September 29, the component for managing passwords will also be removed from the user profile page to prevent duplication issues. The images below show examples of a user profile page with and without the password management component. -![My Account with password EN](https://images.ctfassets.net/alneenqid6w5/6L8Do8W0nbG4jfKE04ddpj/0ae8b228f91e42d0baef43d66e99c43f/My_Account_with_password_EN.png) +![My Account with password EN](//images.ctfassets.net/alneenqid6w5/6L8Do8W0nbG4jfKE04ddpj/0ae8b228f91e42d0baef43d66e99c43f/My_Account_with_password_EN.png) -![My Account no password EN](https://images.ctfassets.net/alneenqid6w5/22CaEOhOusmmDM73taAw6R/08d27ed752e8e08a1019272cc832a182/My_Account_no_password_EN.png) +![My Account no password EN](//images.ctfassets.net/alneenqid6w5/22CaEOhOusmmDM73taAw6R/08d27ed752e8e08a1019272cc832a182/My_Account_no_password_EN.png) ## Why did we make this change? @@ -66,12 +66,12 @@ To make the My authentication section visible for your customers, follow the ste 1. On the left side menu in the Admin, go to **ACCOUNT SETTINGS**. 2. Click on **Apps**. 3. Click on **My apps**. -![My apps menu EN](https://images.ctfassets.net/alneenqid6w5/4oRHARlS6i4lZac17nyHhC/b912df890af790633a2ada35b504e653/My_apps_menu_EN.png) +![My apps menu EN](//images.ctfassets.net/alneenqid6w5/4oRHARlS6i4lZac17nyHhC/b912df890af790633a2ada35b504e653/My_apps_menu_EN.png) 4. Go to the **My Account** app and click on `Settings`. -![My apps installed EN](https://images.ctfassets.net/alneenqid6w5/5umcJos7Uz0wnmv0VsZs3Y/eec5a07fc1a77033113a4767b4672fc7/My_apps_installed_EN.png) +![My apps installed EN](//images.ctfassets.net/alneenqid6w5/5umcJos7Uz0wnmv0VsZs3Y/eec5a07fc1a77033113a4767b4672fc7/My_apps_installed_EN.png) 5. In the **AUTHENTICATION** field, check the `Visible` box. 6. Click on `Save`. -![My Authentication visible setting EN](https://images.ctfassets.net/alneenqid6w5/5104wJeIBEUYXI7hfkRdH0/205cccf0a08be76be0c91e4074d77215/My_Authentication_visible_setting_EN.png) +![My Authentication visible setting EN](//images.ctfassets.net/alneenqid6w5/5104wJeIBEUYXI7hfkRdH0/205cccf0a08be76be0c91e4074d77215/My_Authentication_visible_setting_EN.png) You can also directly access the My Account app settings via URL. @@ -80,4 +80,4 @@ You can also directly access the My Account app settings via URL. After enabling the **Authentication** section, it will be displayed for your customers in their user profiles in your store, and they can access it using the left side menu on the My Account page. -![My Authentication visible setting EN](https://images.ctfassets.net/alneenqid6w5/5104wJeIBEUYXI7hfkRdH0/205cccf0a08be76be0c91e4074d77215/My_Authentication_visible_setting_EN.png) +![My Authentication visible setting EN](//images.ctfassets.net/alneenqid6w5/5104wJeIBEUYXI7hfkRdH0/205cccf0a08be76be0c91e4074d77215/My_Authentication_visible_setting_EN.png) diff --git a/docs/announcements/en/new-charts-and-real-time-data-in-store-overview-beta-admin-page.md b/docs/announcements/en/new-charts-and-real-time-data-in-store-overview-beta-admin-page.md new file mode 100644 index 000000000..93590e70f --- /dev/null +++ b/docs/announcements/en/new-charts-and-real-time-data-in-store-overview-beta-admin-page.md @@ -0,0 +1,44 @@ +--- +title: 'New charts and real-time data in Store Overview (Beta) Admin page' +id: 6yzy7BYw5rPbaH0WdrAHyI +status: PUBLISHED +createdAt: 2023-07-12T13:28:42.856Z +updatedAt: 2023-08-07T15:31:50.283Z +publishedAt: 2023-08-07T15:31:50.283Z +contentType: updates +productTeam: Management +author: 0QBQws7rk0t5Mnu8fgfUv +slug: new-charts-and-real-time-data-in-store-overview-beta-admin-page +locale: en +legacySlug: new-charts-and-real-time-data-in-store-overview-beta-admin-page +announcementImageID: '' +announcementSynopsisEN: "We've redesigned the Admin home page, which now features new graphs with real-time data." +--- + +The [Overview (beta)](https://help.vtex.com/en/tutorial/visao-geral-da-loja-beta--7i8wNsQQgbbFhYMYbQ5X46) page in your VTEX Admin has been redesigned and now offers new charts, metrics, and views. These new features allow you to monitor your operation in real time, providing insights on metrics for you and your team to get quick feedback on the actions taken in the store and act promptly on improvements. + +![EN visão geral beta](//images.ctfassets.net/alneenqid6w5/5C2Na8YDkwgIsMHqp28oGv/88b40023b0c9d38dae93d2ccb563e378/EN_visa__o_geral_beta.png) + +## What has changed? + +We have improved the interface and data updates to optimize your analysis. The changes include: + +- **Real-time data:** The charts in the Monitoring section update automatically within three minutes, depending on the view. Other page sections are updated every 15 minutes. +- **Improved charts:** Now the _Revenue captured_, _Orders captured_, and _New sessions_ charts are highlighted, displaying both growth or decrease percentages, in addition to the absolute value. These new charts have replaced the old _Order trend analysis_ and _Highest grossing categories_ charts. The _Sales funnel_ is now within the _Conversion rate_ metric, and you can access it by clicking the arrow icon . +- **Metric changes:** We have removed the _Popular products without stock_ and _Orders with payment in authorization_ metrics to focus on revenue and order metrics. Besides, we have included the new _Orders canceled_ metric, which can be viewed in the _Orders captured_ chart, as we believe this metric better indicates the health of an operation. +- **New views:** Toggle between the `Accumulated` and `Last 2 hours` views to tailor the view to your needs. The _Accumulated_ option is ideal for tracking the overall performance of actions in the store, while the _Last 2 hours_ option allows you to identify any unexpected behavior. + +## Why did we make this change? + +We have made changes to the Overview (Beta) page to provide more clarity to your operation, ensuring that the store is performing as expected. + +Real-time data supports your team in analyzing campaign results and identifying potential negative impacts from configuration changes or deploys. The highlighted metrics indicate whether there has been an impact on the number of orders, sessions, or customer conversion, affecting the health and performance of your business. + +## What needs to be done? + +The updated version of the [Store Overview (Beta)](https://help.vtex.com/en/tutorial/visao-geral-da-loja-beta--7i8wNsQQgbbFhYMYbQ5X46) page will be available in the VTEX Admin as of August 17th. To access the page, in the VTEX Admin, go to **Dashboards > Overview (Beta)**, or type _Overview (Beta)_ in the search bar at the top of the page. + +The page will be available for free during its beta phase or as determined by VTEX, but note that extra fees may apply in the future. + +The current Overview page in the VTEX Admin will remain available for use and can be accessed from the[ Dashboards](https://help.vtex.com/en/tutorial/dashboards-overview--1yn2nZUoXtDO3teTEJsCNl) menu in your Admin. + diff --git a/docs/announcements/en/new-checkout-settings-for-bot-attack-protection.md b/docs/announcements/en/new-checkout-settings-for-bot-attack-protection.md new file mode 100644 index 000000000..bff5069ef --- /dev/null +++ b/docs/announcements/en/new-checkout-settings-for-bot-attack-protection.md @@ -0,0 +1,52 @@ +--- +title: 'New Checkout settings for bot attack protection' +id: 3kA92hues6c2XgRe1uf2Or +status: DRAFT +createdAt: 2023-09-11T17:23:20.383Z +updatedAt: 2024-06-28T18:38:49.327Z +publishedAt: +contentType: updates +productTeam: Shopping +author: 2AhArvGNSPKwUAd8GOz0iU +slug: new-checkout-settings-for-bot-attack-protection +locale: en +legacySlug: new-checkout-settings-for-bot-attack-protection +announcementImageID: '' +announcementSynopsisEN: 'New Checkout settings improve security by preventing fraud and unauthorized orders.' +--- + + +To improve the security of your store information, VTEX implemented new Checkout settings, boosting protection against possible attacks by software simulating human behavior (bots). + +## What has changed? + +The following settings are now available: + +- [Require login when completing a purchase](#require-login-when-completing-a-purchase). +- [Minimum time between orders](#minimum-time-between-orders) +- [Minimum time a cart remains open to allow the use of a new credit card](#minimum-time-a-cart-remains-open-to-allow-the-use-of-a-new-credit-card) + +### Require login when completing a purchase + +The `requiresLoginToPlaceOrder` field allows only authenticated customers to proceed with a purchase. +The customer must be logged in using the same email provided when adding products to the cart. + When you enable this field, the checkout without login option, known as [SmartCheckout](https://help.vtex.com/en/tutorial/smartcheckout-security--3SrJuuhrqwePUg1rp1exfB) remains disabled for all store customers. + +### Minimum time between orders + +The `minimumPurchaseDowntimeSeconds` field allows you to set the minimum time a customer must wait before placing another order. +This configuration reduces the risk of several accounts being created in a row to complete a purchase. + +### Minimum time a cart remains open to allow the use of a new credit card + +The `cartAgeToUseNewCardSeconds` field allows you to set a minimum time frame for a cart to remain active before a new credit card is authorized to be used for it. +This setting reduces the risk of creating multiple carts and adding new credit cards. +Activating this field does not affect orders placed with cards previously saved in the customer account. + +## Why did we make this change? + +We created these new settings to improve security against fraud attempts and unauthorized orders, boosting merchant security and customer account protection. + +## What needs to be done? + +The new settings are available in the [Update an account's orderForm configuration](https://developers.vtex.com/docs/guides/update-an-account-orderform-configuration) endpoint. For more information on activating the fields in each setting, go to [New Checkout Settings for Bot Attack Protection](https://developers.vtex.com/updates/release-notes/2023-09-12-new-checkout-settings-for-bot-attack-protection). diff --git a/docs/announcements/en/new-documentation-explore-the-technical-aspects-of-the-platform.md b/docs/announcements/en/new-documentation-explore-the-technical-aspects-of-the-platform.md new file mode 100644 index 000000000..6fd0d1d71 --- /dev/null +++ b/docs/announcements/en/new-documentation-explore-the-technical-aspects-of-the-platform.md @@ -0,0 +1,40 @@ +--- +title: 'New documentation: Explore the technical aspects of the platform' +id: 6cMtwOjX7hawCKAE1XZeWt +status: PUBLISHED +createdAt: 2024-06-03T18:05:03.937Z +updatedAt: 2024-06-05T17:29:34.519Z +publishedAt: 2024-06-05T17:29:34.519Z +contentType: updates +productTeam: VTEX IO +author: YRJ73j8mt38D5TUleocQB +slug: new-documentation-explore-the-technical-aspects-of-the-platform +locale: en +legacySlug: new-documentation-explore-the-technical-aspects-of-the-platform +announcementImageID: '' +announcementSynopsisEN: 'Understand how our engineering decisions can leverage your business with the VTEX Platform Overview documentation.' +--- + +Thinking of facilitating access to technical information about our platform, we have made available the VTEX Platform Overview, a new documentation that presents the main features of VTEX in a single place, in a clear and objective way. + +## What is the VTEX Platform Overview? + +The [**VTEX Platform Overview**](https://developers.vtex.com/docs/guides/vtex-platform-overview) is a new set of articles that provides a comprehensive overview of our platform, emphasizing the technical aspects essential to empowering your team and maximizing the potential of your business. The content is available in English on the Developer Portal. + +Here's an introduction of what you will find in each article: + +- [**Cloud infrastructure**](https://developers.vtex.com/docs/guides/cloud-infrastructure): Understand how our multi-tenant infrastructure and cloud-based architecture guarantee the scalability, reliability, and performance of your business. + +- [**Security**](https://developers.vtex.com/docs/guides/security): Learn how VTEX manages authentication, access controls, attack protection, incident response, and other measures and best practices to protect your store. + +- [**Data privacy**](https://developers.vtex.com/docs/guides/data-privacy): Understand how we ensure compliance with data privacy regulations and how our platform's features can help merchants and developers protect shoppers' personal data. + +- [**Composability**](https://developers.vtex.com/docs/guides/composability): Learn how our platform's composable commerce model allows you to create customized solutions for your business needs, maximizing efficiency and scalability. + +- [**Store Architecture**](https://developers.vtex.com/docs/guides/store-architecture): Explore the architecture models of VTEX stores, which are adapted to suit different business models. + +- [**Developer experience**](https://developers.vtex.com/docs/guides/developer-experience): Learn about the main tools we offer to improve the developer experience, applicable both to building and deploying apps with [VTEX IO](https://developers.vtex.com/docs/guides/vtex-io-documentation-what-is-vtex-io) and to our solutions for [storefront](https://developers.vtex.com/docs/guides/getting-started-with-storefront-solutions). + +## Why did we create this content? + +To provide easy access to the platform's technical information, fostering confidence, autonomy, and efficiency in processes related to these topics. diff --git a/docs/announcements/en/new-feature-product-feedback-in-the-vtex-admin.md b/docs/announcements/en/new-feature-product-feedback-in-the-vtex-admin.md new file mode 100644 index 000000000..f781e2e2e --- /dev/null +++ b/docs/announcements/en/new-feature-product-feedback-in-the-vtex-admin.md @@ -0,0 +1,25 @@ +--- +title: 'New feature: Product Feedback in the VTEX Admin' +id: 4uZsA31friMnSs4kkVMC0w +status: PUBLISHED +createdAt: 2024-07-01T11:15:19.350Z +updatedAt: 2024-07-01T16:01:07.956Z +publishedAt: 2024-07-01T16:01:07.956Z +contentType: updates +productTeam: Others +author: 2AhArvGNSPKwUAd8GOz0iU +slug: new-feature-product-feedback-in-the-vtex-admin +locale: en +legacySlug: new-feature-product-feedback-in-the-vtex-admin +announcementImageID: '' +announcementSynopsisEN: 'The new "Product Feedback" feature in the VTEX Admin allows you to share your feedback with our team.' +--- + +We are launching a new feature in the VTEX Admin: the Give Feedback button. +You can share your experience on our platform through this button, which can be found in the top bar of the page after clicking the Information Center icon. + +## Why did we make this change? +The Give Feedback button allows the VTEX development team to receive feedback more efficiently, improving communication with our users and allowing us to improve our products and services to meet client needs. + +## What needs to be done? +No action is required. The feature is available automatically in all stores. For more information, go to [Admin VTEX: Start Here](https://help.vtex.com/en/tutorial/admin-vtex-comece-aqui--531cHtUCUi3puRXNDmKziw). diff --git a/docs/announcements/en/new-features-for-vtex-sales-app-custom-displays-by-store-and-collection.md b/docs/announcements/en/new-features-for-vtex-sales-app-custom-displays-by-store-and-collection.md new file mode 100644 index 000000000..f7d8d0361 --- /dev/null +++ b/docs/announcements/en/new-features-for-vtex-sales-app-custom-displays-by-store-and-collection.md @@ -0,0 +1,26 @@ +--- +title: 'New features for VTEX Sales App: Custom displays by store and collection' +id: 2J9rtMQDyY6OdWDdyYWJ3X +status: PUBLISHED +createdAt: 2024-06-27T12:29:38.823Z +updatedAt: 2024-06-28T12:58:10.676Z +publishedAt: 2024-06-28T12:58:10.676Z +contentType: updates +productTeam: Shopping +author: 2AhArvGNSPKwUAd8GOz0iU +slug: new-features-for-vtex-sales-app-custom-displays-by-store-and-collection +locale: en +legacySlug: new-features-for-vtex-sales-app-custom-displays-by-store-and-collection +announcementImageID: '' +announcementSynopsisEN: 'New VTEX features: Enhancing product visibility with window displays by store and collection.' +--- + +We have made available two new features for VTEX Sales App: custom displays by store and collection. These features have been developed to enhance product display and improve the customer shopping experience: +- **Custom display by store:** Merchants can now highlight a product page by specifying the store ID to which the product will be linked in [Master Data](https://developers.vtex.com/docs/guides/master-data-introduction), allowing them to create customized custom displays tailored to each store. +- **Collection custom display:** Enables you to manage a section of the custom display using a specific [collection from the catalog](https://help.vtex.com/en/tutorial/criando-colecao-de-produtos--tutorials_244). Merchants can set the custom display name and collection identifier, making it easier to organize products and highlight collections to customers. + +## Why did we make this change? +We developed these features to help merchants efficiently create customized offers and organize their custom displays around product collections. + +## What needs to be done? +No action is required, as the feature will be automatically applied to all stores using VTEX Sales App. For more information, please see the [VTEX Sales App announcements](https://help.vtex.com/en/tutorial/anuncios-do-vtex-sales-app--3UtOFwbwD4muz3p72RBPmC). diff --git a/docs/announcements/en/new-google-and-yahoo-requirements-for-bulk-email-senders.md b/docs/announcements/en/new-google-and-yahoo-requirements-for-bulk-email-senders.md new file mode 100644 index 000000000..986ed86f3 --- /dev/null +++ b/docs/announcements/en/new-google-and-yahoo-requirements-for-bulk-email-senders.md @@ -0,0 +1,74 @@ +--- +title: 'New Google and Yahoo requirements for bulk email senders' +id: 4Tb5eIYJVnKHAK2hPHY1uZ +status: PUBLISHED +createdAt: 2024-01-25T21:37:28.950Z +updatedAt: 2024-01-26T00:23:10.235Z +publishedAt: 2024-01-26T00:23:10.235Z +contentType: updates +productTeam: Post-purchase +author: 5l9ZQjiivHzkEVjafL4O6v +slug: new-google-and-yahoo-requirements-for-bulk-email-senders +locale: en +legacySlug: new-google-and-yahoo-requirements-for-bulk-email-senders +announcementImageID: '' +announcementSynopsisEN: 'Google and Yahoo new requirements for bulk email senders.' +--- + +Google and Yahoo are implementing new requirements for bulk email senders. They aim to ensure greater security for recipients, reduce the number of spam messages, and provide a better user experience. + +As of February 2024, based on its [Email sender guidelines](https://support.google.com/mail/answer/81126?hl=pt-BR&sjid=15077216349840152409-SA), Google will demand new requirements for senders who send 5,000 or more messages a day to Gmail accounts. Similarly, Yahoo has also defined new [practices for bulk email deliverability](https://senders.yahooinc.com/best-practices/). The requirements stipulated by the companies are: + +* Authentication of the sender's email. +* Making it easy to unsubscribe. +* Limiting the rate of emails marked as spam. + +If senders do not comply with these guidelines, their emails may be rejected or delivered to the recipient's spam box. + +## What has changed? + +As of February 2024, Google and Yahoo will require bulk email senders to meet the following requirements: + +| **Requirements** | **Description** | +| :---: | :--- | +| Sender email authentication |

Senders must authenticate their emails using the following protocols:

  • SPF (Sender Policy Framework)
  • DKIM (DomainKeys Identified Mail)
  • DMARC (Domain-based Message Authentication, Reporting & Conformance)

By implementing these settings, you protect yourself against spoofing (fake messages sent on behalf of your domain) and prevent your outgoing messages from being marked as spam.

Learn more in the Prevent spam, spoofing & phishing with Gmail authentication article.

| +| Make it easy to unsubscribe |

Recipients must be able to unsubscribe from an email with a single click, and the unsubscribe request must be processed within two days.

Learn more about Subscriptions (Google) and Support one click unsubscribe (Yahoo).

| +| Spam rate limit |

Recipients must consider the emails as desirable, so the rate of emails marked as spam must be less than 0.1%, and the sender must prevent it from reaching 0.3% or more. This rate refers to the number of emails marked as spam by recipients divided by the total number of emails received.

You can use Postmaster Tools to track data on large numbers of Gmail emails and Complaint Feedback Loop for Yahoo.

| + +The aforementioned requirements are considered fundamental in maintaining email deliverability. For more detailed information on email deliverability best practices, see [Email sender guidelines](https://support.google.com/mail/answer/81126) for Google-related practices, and for Yahoo, see [Email deliverability best practices](https://senders.yahooinc.com/best-practices/). + +## What needs to be done? + +To be a bulk email sender compliant with Google and Yahoo's requirements, you must: + +* [Configure sender email authentication](#configuring-sender-email-authentication) +* [Allow recipients to easily unsubscribe](#allowing-recipients-to-easily-unsubscribe) +* [Control the spam rate limit](#controling-the-spam-rate-limit) + +If you don't follow these guidelines, your emails may be rejected or delivered to the recipient's spam box. You can check whether you comply with Google's requirements through [Postmaster Tools](https://support.google.com/mail/answer/14289100). + +### Configuring sender email authentication + +* Configure [SPF authentication](https://support.google.com/a/answer/33786?sjid=4150033421619503412-SA) for your sending domain. +* Configure [DKIM authentication](https://support.google.com/a/answer/174124?sjid=4150033421619503412-SA) for your sending domain. +* Configure [DMARC authentication](https://support.google.com/a/topic/2759254?hl=pt-BR&ref_topic=9061731&sjid=8809025610711525699-SA) for your sending domain (you can check if you have a [valid DMARC record](https://dmarcian.com/dmarc-inspector/)). +* Define a DMARC policy for your domain (check out Google's [recommended rollout](https://support.google.com/a/answer/10032473?hl=pt-BR&ref_topic=2759254&sjid=8809025610711525699-SA)). + +### Allowing recipients to easily unsubscribe + +* Give recipients the option to unsubscribe from emails with [a single click](https://blog.postmaster.yahooinc.com/post/182917670818/dont-want-to-be-marked-as-spam-support-one-click). +* Include a visible unsubscribe link in the message body. +* Process the unsubscribe request within 2 days. + +### Controling the spam rate limit + +* Ideally, keep reported spam rates below 0.1%. +* Avoid reaching a spam rate of 0.3% or more. +* Monitor spam rates reported in Gmail using [Postmaster Tools](https://gmail.com/postmaster) and in Yahoo using the [Complaint Feedback Loop](https://senders.yahooinc.com/complaint-feedback-loop/). + +## Related articles + +| **VTEX** | **Google** | **Yahoo** | +| :--- | :--- | :--- | +|

|

|

| + diff --git a/docs/announcements/en/new-indexation-history-screen.md b/docs/announcements/en/new-indexation-history-screen.md index f68e13404..2412a2f0e 100644 --- a/docs/announcements/en/new-indexation-history-screen.md +++ b/docs/announcements/en/new-indexation-history-screen.md @@ -19,7 +19,7 @@ In every ecommerce operation, it is necessary to add or edit product information To improve the catalog indexing monitoring experience, we redesigned the **Indexing History** page in the VTEX Admin. The new interface allows you to track the indexing time of products and the indexing status of your store. -![Histórico da Indexação 1 - EN](https://images.ctfassets.net/alneenqid6w5/5xzFLcLomZTSXgdqyK2rH/4c8e68f1fe949820607fa47d9ed5f549/Screenshot_2022-09-01_at_12-51-24_Indexing_History.png) +![Histórico da Indexação 1 - EN](//images.ctfassets.net/alneenqid6w5/5xzFLcLomZTSXgdqyK2rH/4c8e68f1fe949820607fa47d9ed5f549/Screenshot_2022-09-01_at_12-51-24_Indexing_History.png) ## What has changed? diff --git a/docs/announcements/en/new-orders-module-interface-official.md b/docs/announcements/en/new-orders-module-interface-official.md index 1fa947490..ffe3ecfd6 100644 --- a/docs/announcements/en/new-orders-module-interface-official.md +++ b/docs/announcements/en/new-orders-module-interface-official.md @@ -27,15 +27,15 @@ The new interface, which will be official as of February 1st, has two main new f * **No-date limit order search:** You can search for orders without setting a date limit, which returns all orders related to the criteria used, regardless of the order creation date. This search cannot be combined with other filters. However, you can select a custom search period of up to 6 months and then combine it with the filters. Learn more in the article [Filter orders on All orders](https://help.vtex.com/en/tutorial/filtrar-todos-pedidos--tutorials_192). - ![busca_sem_limite_data_all_en](https://images.ctfassets.net/alneenqid6w5/7mDlDQAgphKCmH12REooCx/38b0d6578851aa2dedf8ef6914aff921/busca_sem_limite_data_all_en.png) + ![busca_sem_limite_data_all_en](//images.ctfassets.net/alneenqid6w5/7mDlDQAgphKCmH12REooCx/38b0d6578851aa2dedf8ef6914aff921/busca_sem_limite_data_all_en.png) * **Order diagram:** In the _Order status_ section of the new interface, by default, a timeline with the events of the order is displayed. Now you can also see the _Order diagram_. When you click `View diagram`, a modal opens and displays the following image: - ![diagrama_pedido_en](https://images.ctfassets.net/alneenqid6w5/3to0oQYzjgz3Y5i4sDPIG3/cd9d746e2ac2104e5657ec55c1229bb0/diagrama_pedido_en.png) + ![diagrama_pedido_en](//images.ctfassets.net/alneenqid6w5/3to0oQYzjgz3Y5i4sDPIG3/cd9d746e2ac2104e5657ec55c1229bb0/diagrama_pedido_en.png) For those not using the beta version yet, the image below maps the fields between the old and new versions of the **Order Details** page: -![board_comparativo_interface_pedido_v2_en](https://images.ctfassets.net/alneenqid6w5/30tYehAYOCvQoX0MpSIoNH/c0bd90681544108bd26da14f7091fc1d/board_comparativo_interface_pedido_v2_en.png) +![board_comparativo_interface_pedido_v2_en](//images.ctfassets.net/alneenqid6w5/30tYehAYOCvQoX0MpSIoNH/c0bd90681544108bd26da14f7091fc1d/board_comparativo_interface_pedido_v2_en.png) ## Why did we make this change? diff --git a/docs/announcements/en/new-payment-features-enhancements-for-an-improved-shopping-experience.md b/docs/announcements/en/new-payment-features-enhancements-for-an-improved-shopping-experience.md index c8753c77a..f3d0bd1da 100644 --- a/docs/announcements/en/new-payment-features-enhancements-for-an-improved-shopping-experience.md +++ b/docs/announcements/en/new-payment-features-enhancements-for-an-improved-shopping-experience.md @@ -3,8 +3,8 @@ title: 'New Payment Features: enhancements for an Improved Shopping Experience' id: 3b5C6DabaGrWsS9Jahs75D status: PUBLISHED createdAt: 2023-05-29T14:05:55.900Z -updatedAt: 2023-05-29T14:10:59.814Z -publishedAt: 2023-05-29T14:10:59.814Z +updatedAt: 2024-04-04T19:35:42.974Z +publishedAt: 2024-04-04T19:35:42.974Z contentType: updates productTeam: Shopping author: 2o8pvz6z9hvxvhSoKAiZzg diff --git a/docs/announcements/en/new-payment-provider-and-anti-fraud-management-interface.md b/docs/announcements/en/new-payment-provider-and-anti-fraud-management-interface.md new file mode 100644 index 000000000..adc379ef8 --- /dev/null +++ b/docs/announcements/en/new-payment-provider-and-anti-fraud-management-interface.md @@ -0,0 +1,36 @@ +--- +title: 'New payment provider and anti-fraud management interface' +id: Qx6SkUJqM8DwoZajvAP0k +status: PUBLISHED +createdAt: 2023-12-22T09:09:05.292Z +updatedAt: 2024-01-22T20:43:27.828Z +publishedAt: 2024-01-22T20:43:27.828Z +contentType: updates +productTeam: Financial +author: 6DODK49lJPk3yvcoe6GB6g +slug: new-payment-provider-and-anti-fraud-management-interface +locale: en +legacySlug: new-payment-provider-and-anti-fraud-management-interface +announcementImageID: '' +announcementSynopsisEN: 'View information on payment and anti-fraud providers more quickly' +--- + +VTEX is launching a new interface on its payment and anti-fraud provider page in the VTEX Admin, which offers a more intuitive and efficient experience for your operation. + +## What has changed? + +From now on, you can view the information of providers in your store more quickly. The new layout allows filtering payment and anti-fraud providers by name, type, and operation environment (test or production). + +The screen for adding a new provider, editing settings, and searching for providers was also improved for better navigation. + +![new_admin_providers_interface](//images.ctfassets.net/alneenqid6w5/pRDw2IDO4F6G7SadBNwLp/af1aed9f59ac711ba1f07d5d84b54eb5/Announcement_interface_provedor_EN.JPG) + +## What needs to be done? + +The new payment and anti-fraud provider management page is now automatically available for all VTEX accounts. To leverage the new experience in the VTEX Admin, go to __Store Settings > Payment > Providers__. + +Learn more about the new interface features in [Register payment and anti-fraud providers](https://help.vtex.com/en/tutorial/registering-gateway-affiliations--tutorials_444). + +
+ The previous version of the affiliations management interface, available at Store Settings > Payment > Settings > Gateway Affiliations, will still be accessible until January 14, 2024. +
diff --git a/docs/announcements/en/new-permission-required-to-manage-redirects-in-store-framework-cms.md b/docs/announcements/en/new-permission-required-to-manage-redirects-in-store-framework-cms.md new file mode 100644 index 000000000..7d7916494 --- /dev/null +++ b/docs/announcements/en/new-permission-required-to-manage-redirects-in-store-framework-cms.md @@ -0,0 +1,34 @@ +--- +title: 'Store Framework CMS: New permission required to manage redirects' +id: 1GcT48ML2w6TZQxQyGbD6W +status: PUBLISHED +createdAt: 2023-08-31T18:10:04.246Z +updatedAt: 2023-09-05T16:32:32.516Z +publishedAt: 2023-09-05T16:32:32.516Z +contentType: updates +productTeam: VTEX IO +author: 4ubliktPJIsvyl1hq91RdK +slug: new-permission-required-to-manage-redirects-in-store-framework-cms +locale: en +legacySlug: store-framework-cms-new-permission-required-to-manage-redirects +announcementImageID: '' +announcementSynopsisEN: 'Creating redirects in the Store Framework CMS requires a role with the "CMS Settings" resource.' +--- + +**Redirects** is a Store Framework CMS feature that automatically redirects a store user to an internal or external page when they visit a specific page. For security purposes, we now require Admin users to have specific permission to create redirects. + +## What has changed? + +To allow Admin users to create, edit, and remove redirects in the CMS, they must have a role with the [License Manager](https://help.vtex.com/en/tutorial/license-manager-resources--3q6ztrC8YynQf6rdc6euk3) **CMS Settings** resource. + +## Why did we make this change? + +We added this required permission for security purposes. Thus, only Admin users who have been explicitly authorized will have access to the **Redirects** feature, preventing unauthorized users from creating, editing, and removing redirects. + +## What needs to be done? + +For an existing Admin user to be able to manage redirects in the Store Framework CMS, they need to be assigned a user role that includes the **CMS Settings** resource. Check the instructions for editing a user's role in the [How to manage users article](https://help.vtex.com/en/tutorial/managing-users--tutorials_512#editing-users). + +If you want to use a customized role, you can create a new role or edit an existing one to include the **CMS Settings** resource. Check the instructions for creating and editing roles in the [Roles](https://help.vtex.com/en/tutorial/roles--7HKK5Uau2H6wxE1rH5oRbc#creating-a-role) article. + +Learn more about redirects in the [Managing URL redirects](https://help.vtex.com/en/tutorial/managing-url-redirects--3UJuFrU8imSVWg134mkvJV) article. diff --git a/docs/announcements/en/new-process-for-security-testing.md b/docs/announcements/en/new-process-for-security-testing.md new file mode 100644 index 000000000..a064a656f --- /dev/null +++ b/docs/announcements/en/new-process-for-security-testing.md @@ -0,0 +1,34 @@ +--- +title: 'New process for security testing' +id: 7z6kjzqf2yZyRuwIXOfY3o +status: PUBLISHED +createdAt: 2023-09-05T13:50:09.793Z +updatedAt: 2023-09-05T13:57:39.737Z +publishedAt: 2023-09-05T13:57:39.737Z +contentType: updates +productTeam: Others +author: 1malnhMX0vPThsaJaZMYm2 +slug: new-process-for-security-testing +locale: en +legacySlug: new-process-for-security-testing +announcementImageID: '' +announcementSynopsisEN: 'We have updated our penetration test procedure to make it even more secure.' +--- + +VTEX periodically performs vulnerability checks through recurring scanning and penetration tests (_pen tests_). These procedures allow us to evaluate the level of security maturity of our platform. + +If necessary, you can run a penetration test on your own — provided you are authorized by VTEX — and report any vulnerabilities found. To assist with this, the VTEX Security team has updated the procedure merchants should follow to perform a penetration test in their store environment. + +## What has changed? + +In summary, the new process for running penetration tests consists of: + +1. Submit a request to schedule a test through [VTEX Support](https://help.vtex.com/en/support). +2. Review and sign the [confidentiality agreement](https://assets.ctfassets.net/alneenqid6w5/5iw8rN7CdSn7PHKvMMcO19/ab46ae4025d506e052dcef5974f9007f/Pentest_NDA_.zip) before running any tests. +3. Once the test is complete, share the results with the VTEX Security team. + +For more detailed information on this procedure, see the [Penetration tests and vulnerability notifications](https://help.vtex.com/en/tutorial/penetration-testing-and-vulnerability-notice--6jodF6s1I50Fg84ZwutOCb) guide. + +## Why did we make this change? + +We have updated the penetration testing procedure to ensure the platform is secure and checks are run securely, preventing [unauthorized procedures](https://help.vtex.com/en/tutorial/penetration-testing-and-vulnerability-notice--6jodF6s1I50Fg84ZwutOCb#unauthorized-procedures) and actions that could harm our customers. diff --git a/docs/announcements/en/new-promotion-list-manage-your-promotions-more-efficiently.md b/docs/announcements/en/new-promotion-list-manage-your-promotions-more-efficiently.md index ec3526b13..af9c2f77c 100644 --- a/docs/announcements/en/new-promotion-list-manage-your-promotions-more-efficiently.md +++ b/docs/announcements/en/new-promotion-list-manage-your-promotions-more-efficiently.md @@ -30,7 +30,7 @@ We developed a new interface for the Promotion List, which includes: * Exporting your active promotions list. * Duplicating active or archived promotions for a faster creation process. -![lista-promocoes-en](https://images.ctfassets.net/alneenqid6w5/5J9dSnkUhLm1gTUjhUftrP/f08b0d232c4b386e29cc75c436f91471/promotions-list-en.PNG) +![lista-promocoes-en](//images.ctfassets.net/alneenqid6w5/5J9dSnkUhLm1gTUjhUftrP/f08b0d232c4b386e29cc75c436f91471/promotions-list-en.PNG) ## Why did we make this change? diff --git a/docs/announcements/en/new-roles-page.md b/docs/announcements/en/new-roles-page.md new file mode 100644 index 000000000..c8d31e1c7 --- /dev/null +++ b/docs/announcements/en/new-roles-page.md @@ -0,0 +1,35 @@ +--- +title: 'New Roles page' +id: 6kAbgyB0Ah8WK4ZAj7aSSL +status: DRAFT +createdAt: 2023-11-30T16:11:56.563Z +updatedAt: 2023-11-30T16:25:18.794Z +publishedAt: +contentType: updates +productTeam: Identity +author: 1malnhMX0vPThsaJaZMYm2 +slug: new-roles-page +locale: en +legacySlug: new-roles-page +announcementImageID: '' +announcementSynopsisEN: 'We redesigned the roles page to display more detailed and structured information.' +--- + +Many employees access the Admin environment from each account. Therefore, it is essential to limit access to critical actions to ensure that users can only access what is necessary for their role. + +In this context, the roles feature is used to assign a set of [resources](https://help.vtex.com/pt/tutorial/recursos-do-license-manager--3q6ztrC8YynQf6rdc6euk3) to admin users, granting them the necessary permissions for store activities. + +We have redesigned the **Roles** page to optimize the management of user permissions. To view this page, at the top bar of the VTEX Admin, click your profile avatar — indicated by the first letter of your email — and then click **Account settings** > **User roles**. + +## What has changed? + +Besides all features from the previous version, the new **Roles** page allows you to: + +* Access the complete list of roles added to your store with a more intuitive and elegant design, updated for the [New VTEX Admin](https://help.vtex.com/en/tutorial/admin-vtex-start-here--531cHtUCUi3puRXNDmKziw). +* View useful information for managing roles directly in the list, such as the number of users associated with each profile, the type of profile (predefined or customized), and the date the profile was created. + +![roles-en](//images.ctfassets.net/alneenqid6w5/hn5I8XMFI38UCoMxIIjjM/d0c8e68b433a987fb1d0c9f031726d6f/roles-en.png) + +## What needs to be done? + +This update will be automatically applied to all stores. Learn more on how to use the enhanced page in the [Roles](https://help.vtex.com/en/tutorial/roles--7HKK5Uau2H6wxE1rH5oRbc) article. diff --git a/docs/announcements/en/new-rules-for-activating-vtex-support.md b/docs/announcements/en/new-rules-for-activating-vtex-support.md new file mode 100644 index 000000000..36e10d2b9 --- /dev/null +++ b/docs/announcements/en/new-rules-for-activating-vtex-support.md @@ -0,0 +1,33 @@ +--- +title: 'New rules for activating VTEX Support in Brazil' +id: 18xfVJM9tbzpyqAUzIsBC1 +status: PUBLISHED +createdAt: 2023-12-01T17:11:24.955Z +updatedAt: 2023-12-13T14:03:46.024Z +publishedAt: 2023-12-13T14:03:46.024Z +contentType: updates +productTeam: Billing +author: 5l3eEiSz8MpcppCxcnijGz +slug: new-rules-for-activating-vtex-support +locale: en +legacySlug: new-rules-for-activating-vtex-support +announcementImageID: '' +announcementSynopsisEN: "For accounts in Brazil, it's now required the Open Support Ticket feature in the access profile to use VTEX support." +--- + +Now, for Brazil accounts to contact VTEX Support, the **Open Support Ticket** resource of the **VTEX - Support** product must be enabled in their role. A user with the *User Administrator - Restricted* role must configure this permission in [License Manager](https://help.vtex.com/en/tutorial/license-manager-resources--3q6ztrC8YynQf6rdc6euk3). + +
Admin users with the Owner (Admin Super) role are automatically associated with the Open Support Ticket resource.
+ +## What has changed? + +The configuration is only valid for Brazil accounts and restricts the ability to open support tickets to users with permission. To open a request to the support team, the user must have the **Open Support Ticket** resource of the **VTEX - Support** product in their [role](https://help.vtex.com/en/tutorial/roles--7HKK5Uau2H6wxE1rH5oRbc). + +## Why did we make this change? + +In terms of best security practices, this step aims to enhance the protection of the store's sensitive information. + +## What needs to be done? + +A user with the *User Administrator - Restricted* role needs to assign the **Open Support Ticket** resource of the **VTEX - Support** product in [License Manager](https://help.vtex.com/en/tutorial/license-manager-resources--3q6ztrC8YynQf6rdc6euk3) to the [roles](https://help.vtex.com/en/tutorial/roles--7HKK5Uau2H6wxE1rH5oRbc) of the users that should have permission to open support tickets. + diff --git a/docs/announcements/en/new-sales-app-performance-monitor.md b/docs/announcements/en/new-sales-app-performance-monitor.md new file mode 100644 index 000000000..3bfe90b64 --- /dev/null +++ b/docs/announcements/en/new-sales-app-performance-monitor.md @@ -0,0 +1,33 @@ +--- +title: 'New Sales App Performance Monitor' +id: 1xi0UVrKl5SwQbwts907bh +status: PUBLISHED +createdAt: 2023-09-05T19:37:19.176Z +updatedAt: 2023-09-06T13:06:33.383Z +publishedAt: 2023-09-06T13:06:33.383Z +contentType: updates +productTeam: Shopping +author: 5l3eEiSz8MpcppCxcnijGz +slug: new-sales-app-performance-monitor +locale: en +legacySlug: new-sales-app-performance-monitor +announcementImageID: '' +announcementSynopsisEN: 'Performance Monitor allows your sales associates to know how much they have sold through the solution.' +--- + +[Performance Monitor](https://help.vtex.com/en/tracks/instore-getting-started-and-setting-up--zav76TFEZlAjnyBVL5tRc/5pqtuvi97FFZiGf7MlSe8q) is the new VTEX Sales App feature. It allows your sales associates to know exactly how much they have sold through the solution and view key retail indicators, such as average ticket, average number of items per sale, and average amount per item. +It also shows your sales associates how their performance compares to your store average. + +These data are also available to managers accessing the VTEX Admin to closely monitor the performance of their sales associates and stores. +# What has changed? +The Sales App's side menu now features the Sales Performance option, where sales associates can view their own sales performance and that of other employees. + +# What needs to be done? +The feature is enabled by default for all accounts using the app. The only exception is for brands that already use the Indeva by VTEX solution, which requires contacting support to activate the feature. + +For more information about Sales App, see the following documentation: +- [Sales App - First steps and setting up](https://help.vtex.com/en/tracks/instore-getting-started-and-setting-up--zav76TFEZlAjnyBVL5tRc/7fnnVlG3Kv1Tay9iagc5yf) +- [Sales App - Payments](https://help.vtex.com/en/tracks/instore-payments--43B4Nr7uZva5UdwWEt3PEy/2liigRors32hzqBNs2M1Oa) +- [Sales App - Using the app](https://help.vtex.com/en/tracks/instore-using-the-app--4BYzQIwyOHvnmnCYQgLzdr/6cq4E1JCmA6vCvBCCtAgIM) +- [Unified commerce strategies](https://help.vtex.com/en/tracks/unified-commerce-strategies--3WGDRRhc3vf1MJb9zGncnv/2LGAiUnHES1enjHsfi8fI3) + diff --git a/docs/announcements/en/new-sales-performance-dashboard.md b/docs/announcements/en/new-sales-performance-dashboard.md index 53112a837..44a3f6a6a 100644 --- a/docs/announcements/en/new-sales-performance-dashboard.md +++ b/docs/announcements/en/new-sales-performance-dashboard.md @@ -19,7 +19,7 @@ With an ever-increasing volume of data available for ecommerce operations to eva The dashboard allows users to analyze data from all sales channels of the store and its sellers, including metrics on revenue, orders, average ticket, and more. It also includes charts and tables so you can compare results from different periods, and introduces eleven filter options to provide unified insights into your entire operation. -![Sales Perf Dash EN](https://images.ctfassets.net/alneenqid6w5/1nTkH8KfhrLPOBuxFhcZvC/2e794d37d8b2afe1d2d2b89d805ae736/Sales_Perf_Dash_EN.gif) +![Sales Perf Dash EN](//images.ctfassets.net/alneenqid6w5/1nTkH8KfhrLPOBuxFhcZvC/2e794d37d8b2afe1d2d2b89d805ae736/Sales_Perf_Dash_EN.gif) ## What has changed? Previously, your VTEX Admin only had the Insights page to generate business intelligence from your operations data. We have now included the Sales Performance page, where you can have a more detailed view of the results of the different sales channels of your store. The Insights page will remain in your VTEX Admin. diff --git a/docs/announcements/en/new-sku-bindings-interface.md b/docs/announcements/en/new-sku-bindings-interface.md index 0e991ecf2..7abaad92d 100644 --- a/docs/announcements/en/new-sku-bindings-interface.md +++ b/docs/announcements/en/new-sku-bindings-interface.md @@ -19,7 +19,7 @@ VTEX allows your store to act both as a [seller](https://help.vtex.com/en/tutori To improve this experience, we redesigned the **SKU Bindings** page in the VTEX Admin. The new interface allows you to track and manage the binding relationship between seller and marketplace SKUs in a simpler and more agile way. -![sku_binding_page_EN_final](https://images.ctfassets.net/alneenqid6w5/3TrV8m2JLKuPjhKTtkY2Yl/495c45bef9699a32fbfb55842890a91f/sku_binding_page_EN_final.png) +![sku_binding_page_EN_final](//images.ctfassets.net/alneenqid6w5/3TrV8m2JLKuPjhKTtkY2Yl/495c45bef9699a32fbfb55842890a91f/sku_binding_page_EN_final.png) ## What has changed? diff --git a/docs/announcements/en/new-subscriptions-module.md b/docs/announcements/en/new-subscriptions-module.md index 66a0491a4..69e262c44 100644 --- a/docs/announcements/en/new-subscriptions-module.md +++ b/docs/announcements/en/new-subscriptions-module.md @@ -39,37 +39,37 @@ The improvements to the Subscription system include new features for your end cu #### Subscription details Our subscription details page has been redesigned to improve customer experience by reducing the time to find information and perform tasks. In addition, a new feature allows you to add items to an existing subscription. -![img1 subscriptions EN](https://images.ctfassets.net/alneenqid6w5/YTLE4SVoIbfDCdH9BK97s/01b71fce5ac6f65621c37a917a798050/img1_subscriptions_EN.png) +![img1 subscriptions EN](//images.ctfassets.net/alneenqid6w5/YTLE4SVoIbfDCdH9BK97s/01b71fce5ac6f65621c37a917a798050/img1_subscriptions_EN.png) #### Notification box Now you can use a notification box to improve your communication with users about actions they need to perform or to communicate important events about your subscriptions. -![img2 subscriptions EN](https://images.ctfassets.net/alneenqid6w5/4SOJIaVfD2pnRqDK8oChFM/b925e16f3a4eefc38b2b2edc6af2333a/img2_subscriptions_EN.png) +![img2 subscriptions EN](//images.ctfassets.net/alneenqid6w5/4SOJIaVfD2pnRqDK8oChFM/b925e16f3a4eefc38b2b2edc6af2333a/img2_subscriptions_EN.png) #### Adding products to your subscription You can also add new items to your subscription by searching for products available in the store. -![img3 subscriptions EN](https://images.ctfassets.net/alneenqid6w5/1QLpkpJqU4GmAxG2kQl34s/adbd8d1d4cc519b9f687e27f4fea3a5a/img3_subscriptions_EN.png) +![img3 subscriptions EN](//images.ctfassets.net/alneenqid6w5/1QLpkpJqU4GmAxG2kQl34s/adbd8d1d4cc519b9f687e27f4fea3a5a/img3_subscriptions_EN.png) #### Creating a new subscription A long-awaited feature is now available: a screen for creating subscriptions. You can now configure a new subscription without the need to go through the checkout and place an order. To do that, click on the __New subscription__ button on the subscriptions list. -![img4 subscriptions EN](https://images.ctfassets.net/alneenqid6w5/1Olba34z68eZB3VqeGLPvL/784b7439f54cedde4fc381f3a275f556/img4_subscriptions_EN.png) +![img4 subscriptions EN](//images.ctfassets.net/alneenqid6w5/1Olba34z68eZB3VqeGLPvL/784b7439f54cedde4fc381f3a275f556/img4_subscriptions_EN.png) ### New subscription concept in the VTEX system Previously, in the VTEX system, a subscription consisted of an SKU linked to a purchase configuration. It allowed the customer to subscribe to SKUs with different shipping addresses and different payment methods—which represented an evolution compared to the first version of the system. #### Before: -![img5 subscriptions EN](https://images.ctfassets.net/alneenqid6w5/36iPClYx89vn03OHhkUfho/107288b39d263aad20e153aa3c0a045a/img5_subscriptions_EN.png) +![img5 subscriptions EN](//images.ctfassets.net/alneenqid6w5/36iPClYx89vn03OHhkUfho/107288b39d263aad20e153aa3c0a045a/img5_subscriptions_EN.png) -![img6 subscriptions EN](https://images.ctfassets.net/alneenqid6w5/3R0ImpMVwP9C81ndi5oCvg/18bbe8fa02f3361873d6e2ceba450d01/img6_subscriptions_EN.png) +![img6 subscriptions EN](//images.ctfassets.net/alneenqid6w5/3R0ImpMVwP9C81ndi5oCvg/18bbe8fa02f3361873d6e2ceba450d01/img6_subscriptions_EN.png) -![img7 subscriptions EN](https://images.ctfassets.net/alneenqid6w5/W44xbs0MAAwYxjyU8Dj4E/6e0250e84776f69dad0d8f1c17ee1eff/img7_subscriptions_EN.png) +![img7 subscriptions EN](//images.ctfassets.net/alneenqid6w5/W44xbs0MAAwYxjyU8Dj4E/6e0250e84776f69dad0d8f1c17ee1eff/img7_subscriptions_EN.png) The subscription now consists of an SKU list and a particular purchase configuration. This means that we have removed the concept of Subscription Groups from our system. For more information, read our article [How subscription works](https://help.vtex.com/en/tutorial/como-funciona-a-assinatura--frequentlyAskedQuestions_4453). The diagram below shows our new subscription concept: #### Now: -![img8 subscriptions EN](https://images.ctfassets.net/alneenqid6w5/1tNo9gQza7gWuDXZPRxQRO/33a97511d0c48f954b9de33bcad8fa40/img8_subscriptions_EN.png) +![img8 subscriptions EN](//images.ctfassets.net/alneenqid6w5/1tNo9gQza7gWuDXZPRxQRO/33a97511d0c48f954b9de33bcad8fa40/img8_subscriptions_EN.png) ### Subscription order cycle date diff --git a/docs/announcements/en/new-ui-for-the-admins-user-management-dashboard.md b/docs/announcements/en/new-ui-for-the-admins-user-management-dashboard.md index fa095e887..46d34cb30 100644 --- a/docs/announcements/en/new-ui-for-the-admins-user-management-dashboard.md +++ b/docs/announcements/en/new-ui-for-the-admins-user-management-dashboard.md @@ -22,7 +22,7 @@ The user management dashboard design has been refreshed with the same interface - The MFA (multi-factor authentication) configuration is now displayed for each user in the user list. - A button to export the user list data to a csv file that includes id, email and name. -![Lista Usuários User Management EN](https://images.ctfassets.net/alneenqid6w5/1IjRv0l2rDBrSWtHj82CDm/a8d2afc57a750d942cfe7e6e2cd98993/Lista_Usu__rios_User_Management_EN.png) +![Lista Usuários User Management EN](//images.ctfassets.net/alneenqid6w5/1IjRv0l2rDBrSWtHj82CDm/a8d2afc57a750d942cfe7e6e2cd98993/Lista_Usu__rios_User_Management_EN.png) In addition, the dashboard has undergone some changes: diff --git a/docs/announcements/en/novo-layout-no-e-mail-de-codigo-de-acesso.md b/docs/announcements/en/novo-layout-no-e-mail-de-codigo-de-acesso.md index 64df6554a..cf11b2fc3 100644 --- a/docs/announcements/en/novo-layout-no-e-mail-de-codigo-de-acesso.md +++ b/docs/announcements/en/novo-layout-no-e-mail-de-codigo-de-acesso.md @@ -17,7 +17,7 @@ announcementSynopsisEN: "We've updated the layout for the email you receive when We've updated the layout for the email you receive when requesting an access code for your admin. From now on, every time access to login or change password is requested, you'll receive an email as the one shown below: -![announcement-novo-layout-email-codigo-acesso EN](https://images.ctfassets.net/alneenqid6w5/5jLkyQ1zg1ZhtORCCLq4OR/3f69be2db4b8edfd6685e74216093b8a/announcement-novo-layout-email-codigo-acesso_EN.png) +![announcement-novo-layout-email-codigo-acesso EN](//images.ctfassets.net/alneenqid6w5/5jLkyQ1zg1ZhtORCCLq4OR/3f69be2db4b8edfd6685e74216093b8a/announcement-novo-layout-email-codigo-acesso_EN.png) ## What changes The new version makes the layout more seamless and usable, in addition to making it more coherent with VTEX's visual identity. diff --git a/docs/announcements/en/offer-add-on-services-to-products-sold-in-vtex-sales-app.md b/docs/announcements/en/offer-add-on-services-to-products-sold-in-vtex-sales-app.md new file mode 100644 index 000000000..c650456ba --- /dev/null +++ b/docs/announcements/en/offer-add-on-services-to-products-sold-in-vtex-sales-app.md @@ -0,0 +1,28 @@ +--- +title: 'Offer add-on services to products sold in VTEX Sales App' +id: 2kF3T4fCxoNKEKslXezTHL +status: PUBLISHED +createdAt: 2024-04-30T13:52:00.217Z +updatedAt: 2024-04-30T17:15:44.935Z +publishedAt: 2024-04-30T17:15:44.935Z +contentType: updates +productTeam: Others +author: 2AhArvGNSPKwUAd8GOz0iU +slug: offer-add-on-services-to-products-sold-in-vtex-sales-app +locale: en +legacySlug: offer-add-on-services-to-products-sold-in-vtex-sales-app +announcementImageID: '' +announcementSynopsisEN: 'Assembly Options in VTEX Sales App: Add-on services and item assembly with different SKUs.' +--- + +We have developed a new feature for [VTEX Sales App](https://apps.vtex.com/vtex-assisted-sales-admin/p). It allows integration between online and physical sales channels, through which sales associates from physical stores can provide customized services to customers. + +## What has changed? +With the Assembly Options feature, sellers can offer add-on services for their products, such as extended warranties and protection plans. It also makes it possible to assemble sets of multiple SKUs, such as Christmas or breakfast baskets, makeup sets, etc. + +## Why did we make this change? +We developed this feature to allow sellers to offer product customization options through VTEX Sales App. + +## What needs to be done? +No action is required. The feature is already available in VTEX Sales App. +For more information on how to use this feature, see the article [Assembly Options in VTEX Sales App](https://help.vtex.com/en/tutorial/assembly-options-no-vtex-sales-app--4fTfqOMcXyhAhWXkl935lr). diff --git a/docs/announcements/en/offer-pickup-points-for-subscription-orders.md b/docs/announcements/en/offer-pickup-points-for-subscription-orders.md index a0f3bb586..d7eb03bde 100644 --- a/docs/announcements/en/offer-pickup-points-for-subscription-orders.md +++ b/docs/announcements/en/offer-pickup-points-for-subscription-orders.md @@ -24,7 +24,7 @@ The pickup points feature for subscriptions is available in beta only for accoun Previously, pickup was not a delivery option available for subscriptions. With this feature, end customers can choose pickup points for items in a subscription order at checkout, as illustrated in the image below. -![subscriptionspickup EN](https://images.ctfassets.net/alneenqid6w5/6qqc7DV4Wk6yRWvsdiWNCP/4b70cfdbea58f1b53f482f61ef57d285/subscriptionspickup_EN.gif) +![subscriptionspickup EN](//images.ctfassets.net/alneenqid6w5/6qqc7DV4Wk6yRWvsdiWNCP/4b70cfdbea58f1b53f482f61ef57d285/subscriptionspickup_EN.gif) You can also assign pickup points to new and existing subscriptions via the[ Subscriptions API](https://developers.vtex.com/vtex-rest-api/reference/subscriptions-1). diff --git a/docs/announcements/en/offer-status-module-for-integrations-with-vtex-marketplaces.md b/docs/announcements/en/offer-status-module-for-integrations-with-vtex-marketplaces.md new file mode 100644 index 000000000..b35993fcc --- /dev/null +++ b/docs/announcements/en/offer-status-module-for-integrations-with-vtex-marketplaces.md @@ -0,0 +1,30 @@ +--- +title: 'Offer Status module for integrations with VTEX marketplaces' +id: 1EeGgit1Brq3mmm8qhv2m3 +status: PUBLISHED +createdAt: 2024-02-07T20:18:50.779Z +updatedAt: 2024-03-04T19:21:14.936Z +publishedAt: 2024-03-04T19:21:14.936Z +contentType: updates +productTeam: Channels +author: 2p7evLfTcDrhc5qtrzbLWD +slug: offer-status-module-for-integrations-with-vtex-marketplaces +locale: en +legacySlug: offer-status-module-for-integrations-with-vtex-marketplaces +announcementImageID: '' +announcementSynopsisEN: 'Monitor your offers with the new Offer Status module' +--- + +__Offer Status__ is the new VTEX Admin module that allows sellers to monitor offers being sent and synced from integrations with VTEX marketplaces worldwide. To access the module, in the VTEX Admin, go to __Marketplace > Connections > Offer Status,__ or type __Offer Status__ in the search bar. + +![Offer Status Screen](//downloads.ctfassets.net/alneenqid6w5/5elFaSW31IgANpXseTApPo/2de2b349e1c114b7b50db65533eee1df/-EN-_Offer_Status_-_GIF.gif) + +## Why did we develop this feature? + +We developed the __Offer Status__ module to provide an overview of the process of sending and syncing offers with VTEX marketplaces and allow you to monitor your offers on a single page. Now, you can use different tabs to view the __Published__ offers, identify the __Issues__ that prevented an offer from being published, and monitor the offers __Awaiting completion__ by each marketplace the seller is connected to. + +Learn about each module tab and how to use them by reading the [Offer Status](https://help.vtex.com/pt/tutorial/status-de-anuncios-beta--2OE87wU26F7lApl99OdwvJ) tutorial. + +## What needs to be done? + +No adjustment is required to use the __Offer Status__ module, which will be available for all integrations with VTEX marketplaces as of **February 28, 2024.** diff --git a/docs/announcements/en/on-06-17-the-native-links-to-your-stores-my-account-page-will-change-review.md b/docs/announcements/en/on-06-17-the-native-links-to-your-stores-my-account-page-will-change-review.md index 05e3f1d3d..6ce198087 100644 --- a/docs/announcements/en/on-06-17-the-native-links-to-your-stores-my-account-page-will-change-review.md +++ b/docs/announcements/en/on-06-17-the-native-links-to-your-stores-my-account-page-will-change-review.md @@ -34,7 +34,7 @@ This change's review and subsequent adjustment should be implemented following t Required steps for review and adjustment: -1. __Basic configuration__: ensure that the template of the "/account" page (illustration below) already uses the `` view part and update it if necessary. This view part is responsible for loading all of the customer information, including orders. The previous view parts, `` and ``, must be deleted from this template.![account](https://images.ctfassets.net/alneenqid6w5/LIki0Pf7j1gOUi01EIajh/f7089fece0b6b10921fcb969066e2f4a/account.png) +1. __Basic configuration__: ensure that the template of the "/account" page (illustration below) already uses the `` view part and update it if necessary. This view part is responsible for loading all of the customer information, including orders. The previous view parts, `` and ``, must be deleted from this template.![account](//images.ctfassets.net/alneenqid6w5/LIki0Pf7j1gOUi01EIajh/f7089fece0b6b10921fcb969066e2f4a/account.png) 2. __Customization__: if the "/account/orders" page is affected by any front-end customization, it should be migrated and adapted to the new URL: "/account#/orders". Review and perform all necessary tests to ensure that all custom resources are functioning properly. 3. __Site links__: Review and update all of the site's custom links, in addition to the ones pertaining to transactional emails that would previously direct users to "/account/orders". These links should now direct users to "/account#/orders". diff --git a/docs/announcements/en/onboarding-guide-your-complete-journey-at-vtex.md b/docs/announcements/en/onboarding-guide-your-complete-journey-at-vtex.md new file mode 100644 index 000000000..1ac95286d --- /dev/null +++ b/docs/announcements/en/onboarding-guide-your-complete-journey-at-vtex.md @@ -0,0 +1,79 @@ +--- +title: 'Onboarding guide: your complete journey at VTEX' +id: 510SdtVmDcuIQAGoAl0sgf +status: PUBLISHED +createdAt: 2024-02-22T20:28:44.286Z +updatedAt: 2024-02-23T14:44:33.307Z +publishedAt: 2024-02-23T14:44:33.307Z +contentType: updates +productTeam: Others +author: 5l9ZQjiivHzkEVjafL4O6v +slug: onboarding-guide-your-complete-journey-at-vtex +locale: en +legacySlug: onboarding-guide-your-complete-journey-at-vtex +announcementImageID: '' +announcementSynopsisEN: 'Onboarding guide release: content about the store up to go-live, evolving the operation, and VTEX support.' +--- + +With client success in mind, VTEX offers complete solutions for different business models. This puts the flexibility of composable commerce at the service of innovation and growth in your operation. + +To help you easily adopt new resources, manage your business autonomously, and gain scalability, we have published the new **Onboarding guide** — content covering the complete journey for operating a VTEX store. This documentation will be available in the [Start here](https://help.vtex.com/en/tracks) section of the Help Center. + +
+ Onboarding guide +
+ +## What is the Onboarding guide? + +The **Onboarding guide** is a collection of three documentation tracks, which include planning the store architecture, go-live configurations, products to help evolve your business, and guidelines about our support. The guide describes and contextualizes the platform settings and resources within the VTEX store journey. + +The **Onboarding guide** has three tracks: + +- [VTEX store overview](https://help.vtex.com/en/tracks/vtex-store-overview--eSDNk26pdvemF3XKM0nK9) +- [Next steps after the go-live](https://help.vtex.com/en/tracks/next-steps-after-the-go-live--3J7WFZyvTcoiwkcIVFVhIS) +- [Support at VTEX](https://help.vtex.com/en/tracks/support-at-vtex--4AXsGdGHqExp9ZkiNq9eMy) + +
+The tracks include content that complement one another, but they are intended to be standalone. This means you can explore the content freely, without following any specific order. +
+ +Our aim is to allow clients, partners, and the VTEX ecosystem to take advantage of the **Onboarding guide**. We took into account a comprehensive journey to make sure the content stayed relevant for different businesses. + +You can find an [overview](https://help.vtex.com/en/tracks/vtex-store-overview--eSDNk26pdvemF3XKM0nK9) of the guide content below. + +
+ VTEX store track +
+ +The **VTEX store track** describes the initial context of the operation, starting by defining the [account type and architecture](https://help.vtex.com/en/tracks/vtex-store-overview--eSDNk26pdvemF3XKM0nK9/4yPqZQyj0t675QpcG7H6yl) that best suit the business needs. From there, you can complete the [initial setup](https://help.vtex.com/en/tracks/vtex-store-overview--eSDNk26pdvemF3XKM0nK9/4EPwTXx5oFdSG1dA3zIchz) and configure the platform [modules](https://help.vtex.com/en/tracks/vtex-store-overview--eSDNk26pdvemF3XKM0nK9/75MX4aorniD0BYAB8Nwbo7), focusing on getting the operation going. Once the [backend integrations](https://help.vtex.com/en/tracks/vtex-store-overview--eSDNk26pdvemF3XKM0nK9/7euXDZR5CCnVFSrXyczIhu) are completed and the [frontend](https://help.vtex.com/en/tracks/vtex-store-overview--eSDNk26pdvemF3XKM0nK9/67SCtUreXxKYWhZh8n0zvZ) technology has been implemented in order to build the storefront, it's time for the [go-live](https://help.vtex.com/en/tracks/vtex-store-overview--eSDNk26pdvemF3XKM0nK9/6xYnNxDHUcY6FyChgziCoH) and launching the new store. + +
+ Next steps after go live +
+ +The **Next steps after go-live** track describes how [unified commerce](https://help.vtex.com/en/tracks/next-steps-after-the-go-live--3J7WFZyvTcoiwkcIVFVhIS/5Qvw31yH2FPDBl14K5xXHA) is achieved with the platform resources, including [module settings](https://help.vtex.com/en/tracks/next-steps-after-the-go-live--3J7WFZyvTcoiwkcIVFVhIS/V1fs7IkfYMfn91ZVHTLu4) not mentioned before. The aim here is to focus on evolving the operation. This track also describes VTEX's [add-on products](https://help.vtex.com/en/tracks/next-steps-after-the-go-live--3J7WFZyvTcoiwkcIVFVhIS/1t2QBZvrOBSLgvHaAV9fYm), which are products that can be requested separately for implementing new strategies and diversifying the business. + +
+ VTEX Support +
+ +The **VTEX Support** track describes the [support](https://help.vtex.com/en/tracks/support-at-vtex--4AXsGdGHqExp9ZkiNq9eMy/7w7cUmbrdPEKpTMItjXEB8) offered by VTEX to clients, which is not restricted to a specific part of the journey. Other tracks also mention [how support works](https://help.vtex.com/en/tracks/support-at-vtex--4AXsGdGHqExp9ZkiNq9eMy/2Ik9CGbPeZIHHaYFsuyId3), since [opening a ticket](https://help.vtex.com/en/tracks/support-at-vtex--4AXsGdGHqExp9ZkiNq9eMy/6EboD7Y1BOLlWdT8JM15EE) is the designated channel for certain requests. The organization of this track aims to help our clients have the best experiences with our services, providing all the necessary information for opening tickets, whether for [technical](https://help.vtex.com/en/tracks/support-at-vtex--4AXsGdGHqExp9ZkiNq9eMy/3thRAdTB3gGwTB0e1fVL3T), [billing](https://help.vtex.com/en/tracks/support-at-vtex--4AXsGdGHqExp9ZkiNq9eMy/3g2mhmPDx5GszNgLDICzsl), or [commercial](https://help.vtex.com/en/tracks/support-at-vtex--4AXsGdGHqExp9ZkiNq9eMy/3KQWGgkPOwbFTPfBxL7YwZ) support. + +## Why did we create this content? + +We organized the **Onboarding guide** to provide autonomy for our clients. Here are some highlights about the guide: + +- **Complete journey:** This is the first documentation that covers the complete operational journey of a VTEX store. The content is designed to make go-live faster and reduce the _time to revenue_ of the business. +- **Brand-new content:** In addition to the new approach of the journey, there is brand-new content, with the following highlights in the _VTEX store track_ ([Accounts and architecture](https://help.vtex.com/en/tracks/vtex-store-overview--eSDNk26pdvemF3XKM0nK9/4yPqZQyj0t675QpcG7H6yl), [Backend integrations](https://help.vtex.com/en/tracks/vtex-store-overview--eSDNk26pdvemF3XKM0nK9/7euXDZR5CCnVFSrXyczIhu), [Frontend implementation](https://help.vtex.com/en/tracks/vtex-store-overview--eSDNk26pdvemF3XKM0nK9/67SCtUreXxKYWhZh8n0zvZ)), in the _Next steps after the go-live track_ ([Add-on products](https://help.vtex.com/en/tracks/next-steps-after-the-go-live--3J7WFZyvTcoiwkcIVFVhIS/1t2QBZvrOBSLgvHaAV9fYm)), and the _VTEX Support track_ as a whole. +- **General relevance:** The value of this guide is not restricted to new clients or stores in the phases before go-live. We envisioned a comprehensive journey to make it relevant for different business models. + +We hope this content contributes to the success of your business and your satisfaction with VTEX. + +| | **Onboarding guide** | | +| :---: | :---: | :---: | +| Part I | Part II | Part III | +| [VTEX store overview](https://help.vtex.com/en/tracks/vtex-store-overview--eSDNk26pdvemF3XKM0nK9) | [Next steps after the go-live](https://help.vtex.com/en/tracks/next-steps-after-the-go-live--3J7WFZyvTcoiwkcIVFVhIS) | [Support at VTEX](https://help.vtex.com/en/tracks/support-at-vtex--4AXsGdGHqExp9ZkiNq9eMy) | + +
+ Ecommerce image +
diff --git a/docs/announcements/en/performance-monitor.md b/docs/announcements/en/performance-monitor.md new file mode 100644 index 000000000..8213406ae --- /dev/null +++ b/docs/announcements/en/performance-monitor.md @@ -0,0 +1,18 @@ +--- +title: 'Performance Monitor' +id: 5xIaEr9iAiefNiVbDHJPuK +status: DRAFT +createdAt: 2023-08-30T18:48:05.528Z +updatedAt: 2023-08-30T18:50:40.345Z +publishedAt: +contentType: updates +productTeam: +author: +slug: performance-monitor +locale: en +legacySlug: performance-monitor +announcementImageID: '' +announcementSynopsisEN: '' +--- + + diff --git a/docs/announcements/en/pix-get-ready-to-offer-this-new-payment-method-on-your-e-commerce.md b/docs/announcements/en/pix-get-ready-to-offer-this-new-payment-method-on-your-e-commerce.md index ad7b4d3ed..1d9345afb 100644 --- a/docs/announcements/en/pix-get-ready-to-offer-this-new-payment-method-on-your-e-commerce.md +++ b/docs/announcements/en/pix-get-ready-to-offer-this-new-payment-method-on-your-e-commerce.md @@ -3,8 +3,8 @@ title: 'Pix: get ready to offer this new payment method on your e-commerce' id: 1v5clxhNiDST404Orzwrv6 status: PUBLISHED createdAt: 2020-10-28T11:13:00.457Z -updatedAt: 2021-03-16T14:18:44.362Z -publishedAt: 2021-03-16T14:18:44.362Z +updatedAt: 2024-05-03T14:59:47.895Z +publishedAt: 2024-05-03T14:59:47.895Z contentType: updates productTeam: Financial author: 5kCzbURAoPwM0YJGmMCLyD @@ -20,14 +20,14 @@ Pix transactions - the new payment method offered by Banco Central (Bacen) - a B ## What is Pix? Pix is the new instant payment method offered by Banco Central (Bacen) - available 24 hours a day, seven days a week - that will realize banking transactions in less than 10 seconds. -To know the benefits and the advantages to accept Pix as a payment method in your e-commerce, [click here](https://vtex.com/pt-br/blog/produto/pix-no-e-commerce/ "click here"). +To know the benefits and the advantages to accept Pix as a payment method in your e-commerce, [click here](https://vtex.com/pt-br/blog/produto/pix-no-e-commerce/). ## How partners can integrate with VTEX? -__From October 19th 2020__, partners will be able to start its integrations using the [Payment Provider Protocol](https://developers.vtex.com/vtex-developer-docs/reference/payment-provider-protocol-api-overview "Payment Provider Protocol") to offer Pix as a payment method to your clients. +__From October 19th 2020__, partners will be able to start its integrations using the [Payment Provider Protocol](https://help.vtex.com/en/tutorial/payment-provider-protocol--RdsT2spdq80MMwwOeEq0m) to offer Pix as a payment method to your clients. __Payment institutions that already have a partnership with VTEX__ can get in touch with their Partner Manager. You can also do this solicitation through a [Support ticket](https://help.vtex.com/en/tutorial/abrir-chamados-para-o-suporte-vtex--16yOEqpO32UQYygSmMSSAM "Support ticket"). -__Payment institutions that not VTEX partners__ should fill out our [registration form](https://vtex.com/br-pt/partner/ "registration form") to start the partnership. +__Payment institutions that not VTEX partners__ should fill out our [registration form](https://vtex.com/us-en/partners) to start the partnership. ## How VTEX clients can get prepared to offer Pix in your ecommerce? @@ -35,7 +35,7 @@ There are two options: - Get in touch with the company in charge of managing the payments in your e-commerce. Then, request an integration between VTEX and this company. -- Choose a payment partner that is already in touch with VTEX about Pix then proceed with the contract negotiation and tech configuration. Currently, the available partners are: [PayMee](https://www.paymee.com.br/ "PayMee"), [Spin Pay](https://spinpay.com.br/ "Spin Pay") and [IUGU](https://iugu.com/ "IUGU"). +- Choose a payment partner that is already in touch with VTEX about Pix then proceed with the contract negotiation and tech configuration. Currently, the available partners are: [PayMee](https://www.paymee.com.br/), [Spin Pay](https://spinpay.com.br/ "Spin Pay"), [IUGU](https://iugu.com/ "IUGU"), [Pagar.me](https://help.vtex.com/en/tutorial/setting-up-pagarmev2-gateway--5TugxXNMOs0Ocyg4uqussM) and [Aarin](https://aarin.com.br/). ## Get in touch with the available partners @@ -45,6 +45,8 @@ Write it down: - __Spin Pay__: comercial@spinpay.com.br - __IUGU__: pixvtex@iugu.com -- __Paymee__: www.paymee.com.br or comercial@paymee.com.br +- __Paymee__: www.paymee.com.br or comercial@paymee.com.br +- __Mercado Pago__: www.mercadopago.com.br +- __Aarin__: https://aarin.com.br -You can check all our [Payment Provider Protocol documentation](https://developers.vtex.com/vtex-developer-docs/reference/payment-flow#paymentmethods "Payment Provider Protocol documentation") on our Developer Portal and also a [guide of how to use this tool](https://developers.vtex.com/vtex-developer-docs/docs/pix-instant-payments-in-brazil "guide of how to use this tool") on the same web site. +You can check all our [Payment Provider Protocol documentation](https://developers.vtex.com/docs/api-reference/payment-provider-protocol) on our Developer Portal and also a [guide of how to use this tool](https://developers.vtex.com/docs/guides/payments-integration-pix-instant-payments-in-brazil) on the same web site. diff --git a/docs/announcements/en/price-filters-more-search-flexibility.md b/docs/announcements/en/price-filters-more-search-flexibility.md index 0add1d5b9..68b088ae1 100644 --- a/docs/announcements/en/price-filters-more-search-flexibility.md +++ b/docs/announcements/en/price-filters-more-search-flexibility.md @@ -23,7 +23,7 @@ Now you can filter prices by combining multiple Categories and Brands, as well a This update enables you to export more specific prices from filter selection. -![filtro preco-EN](https://images.ctfassets.net/alneenqid6w5/6zuHx35ldRSPGIGMCw61VH/f16a50faf4cfba4d806f8d6aa7430735/filtro_preco-EN.png) +![filtro preco-EN](//images.ctfassets.net/alneenqid6w5/6zuHx35ldRSPGIGMCw61VH/f16a50faf4cfba4d806f8d6aa7430735/filtro_preco-EN.png) ## What do I need to do? To use this new configuration, follow the steps below: diff --git a/docs/announcements/en/pricing-v1-module-will-be-discontinued-update-your-store-by-september.md b/docs/announcements/en/pricing-v1-module-will-be-discontinued-update-your-store-by-september.md index d92b415e3..c4c519977 100644 --- a/docs/announcements/en/pricing-v1-module-will-be-discontinued-update-your-store-by-september.md +++ b/docs/announcements/en/pricing-v1-module-will-be-discontinued-update-your-store-by-september.md @@ -31,7 +31,7 @@ To find out if your account is still using Pricing V1, follow the steps below: If you see a screen similar to the one below, it means that your account needs to migrate. -![Tela pricing antiga - EN](https://images.ctfassets.net/alneenqid6w5/7wk5rGZNxCldv1KHUEUIFz/e3c41c74ab30125e804250a432eb95c0/Tela_pricing_antiga_-_EN.png) +![Tela pricing antiga - EN](//images.ctfassets.net/alneenqid6w5/7wk5rGZNxCldv1KHUEUIFz/e3c41c74ab30125e804250a432eb95c0/Tela_pricing_antiga_-_EN.png) If your VTEX account still uses previous versions of the VTEX Admin (such as "vtexcommercestable"), it will also need to migrate. To do so, please follow the steps below: diff --git a/docs/announcements/en/promotion-simulator-understand-the-promotions-applied-to-the-cart.md b/docs/announcements/en/promotion-simulator-understand-the-promotions-applied-to-the-cart.md new file mode 100644 index 000000000..b3e428098 --- /dev/null +++ b/docs/announcements/en/promotion-simulator-understand-the-promotions-applied-to-the-cart.md @@ -0,0 +1,55 @@ +--- +title: 'Promotion Simulator: Understand the promotions applied to the cart' +id: 2PPhczsmI0MXb5MyAlQx4R +status: PUBLISHED +createdAt: 2024-03-13T14:31:21.027Z +updatedAt: 2024-03-13T19:02:02.287Z +publishedAt: 2024-03-13T19:02:02.287Z +contentType: updates +productTeam: Marketing & Merchandising +author: 2AhArvGNSPKwUAd8GOz0iU +slug: promotion-simulator-understand-the-promotions-applied-to-the-cart +locale: en +legacySlug: promotion-simulator-understand-the-promotions-applied-to-the-cart +announcementImageID: '' +announcementSynopsisEN: 'View and manage the promotions applied to the cart with the Promotion Simulator.' +--- + + +We have launched the **Promotion Simulator** for all VTEX stores globally. It is a new tool that allows you to see the promotions applied to the cart in your store, along with their activation conditions. + +Given the multiple options for configuring [promotions](https://help.vtex.com/en/tracks/promotions--6asfF1vFYiZgTQtOzwJchR/2a2D0K85Ahvs4hLnL3Ag7N), this feature provides a clear view of competing and accumulated promotions and conditions to activate them. + +We created the **Promotion Simulator** to give merchants more autonomy to manage and run promotions based on their business strategies. With the new tool, you can explore and streamline the performance of your promotions while ensuring a more efficient operation and an enhanced shopping experience for your customers. + +## What's new? + +From now on, the **Promotion Simulator** will be available for all VTEX stores via [Cartman](https://help.vtex.com/en/tutorial/configure-cartman--1ACMTStZYkMqB0lTgwg451), an auxiliary tool for merchants at checkout. The simulator allows you to: + +* **View the promotions** applicable or applied to each item in the cart and the condition to activate them. +* **Manage existing promotions** through the cart. +* **Test removing promotions** applied to the cart. +* **Test applying** other promotions to the cart before activating them, including scheduled or inactive promotions. +* **Understand the reasons** a promotion was not applied to the cart. + +![promotions simulator - en-gif 3](//downloads.ctfassets.net/alneenqid6w5/5RwzKZuP1klBEZfpUYAivG/c54434442ee4cd19b211505896daa841/promotions_simulator_gi-3.gif) + +## What needs to be done? + +No action is required, as the **Promotion Simulator** is now available in all VTEX stores via [Cartman](https://help.vtex.com/en/tutorial/configure-cartman--1ACMTStZYkMqB0lTgwg451). + +Users must have a [role](https://help.vtex.com/en/tutorial/roles--7HKK5Uau2H6wxE1rH5oRbc) authorized to access the **Promotions** module in the VTEX Admin to access the **Promotion Simulator**. + +To start using the simulator, follow these instructions: + +1. In the top bar of the VTEX Admin, click the` Preview` button to open your store's restricted access page. + + Alternatively, you can access it directly via the URL `https://{accountname}.myvtex.com`, replacing `{accountname}` with your VTEX account name. + +2. Add products to the cart and proceed to checkout at `https://{accountname}.myvtex.com/checkout/#/cart`. +3. Click the blue button cartman-icon in the bottom right corner of the page to launch Cartman. +4. Click **Promotion Simulator**. + + In the new window, you will see the details of promotions applied and not applied to the cart. + +Check out the [Promotion Simulator](https://help.vtex.com/en/tutorial/promotion-simulator-beta--4zc8SNqjqeIJ0ZRMhjlnvy) guide for more details on how to use the new tool. diff --git a/docs/announcements/en/rate-vtexs-service-in-your-admin.md b/docs/announcements/en/rate-vtexs-service-in-your-admin.md index d892c92a8..b8c8aa60c 100644 --- a/docs/announcements/en/rate-vtexs-service-in-your-admin.md +++ b/docs/announcements/en/rate-vtexs-service-in-your-admin.md @@ -17,7 +17,7 @@ announcementSynopsisEN: 'We have launched a satisfaction survey page in the VTEX We have launched the new *Satisfaction Survey* page in the VTEX Admin. Now, you can rate our support service without leaving the VTEX environment. -![Pesquisa de satisfação EN](https://images.ctfassets.net/alneenqid6w5/3W8q5tdB9ZOrPT4QFMZP2D/eaadd736c6ce0d1b06e9f7cf2543f643/image__17_.png) +![Pesquisa de satisfação EN](//images.ctfassets.net/alneenqid6w5/3W8q5tdB9ZOrPT4QFMZP2D/eaadd736c6ce0d1b06e9f7cf2543f643/image__17_.png) ## What has changed? diff --git a/docs/announcements/en/recaptcha-validation-will-now-follow-orderform-configuration-for-all-requests.md b/docs/announcements/en/recaptcha-validation-will-now-follow-orderform-configuration-for-all-requests.md new file mode 100644 index 000000000..ff3751aad --- /dev/null +++ b/docs/announcements/en/recaptcha-validation-will-now-follow-orderform-configuration-for-all-requests.md @@ -0,0 +1,87 @@ +--- +title: 'reCAPTCHA validation will now follow orderForm configuration for all requests' +id: 3SLXk0n8neXgWxaLaIgAC7 +status: PUBLISHED +createdAt: 2023-07-04T21:20:42.330Z +updatedAt: 2023-07-05T18:40:32.146Z +publishedAt: 2023-07-05T18:40:32.146Z +contentType: updates +productTeam: Shopping +author: 2Gy429C47ie3tL9XUEjeFL +slug: recaptcha-validation-will-now-follow-orderform-configuration-for-all-requests +locale: en +legacySlug: recaptcha-validation-will-now-follow-orderform-configuration-for-all +announcementImageID: '' +announcementSynopsisEN: 'Merchants that use the Checkout API to place orders from mobile apps/headless storefronts must review their integrations' +--- + +[reCAPTCHA](https://developers.vtex.com/docs/guides/recaptcha) is a security service used to determine if a given action is performed by a real user or malicious automation, protecting websites from fraud and abuse. By activating [reCAPTCHA at checkout](https://help.vtex.com/en/tutorial/using-recaptcha-at-checkout--18Te3oDd7f4qcjKu9jhNzP), you are following best practices against virtual attacks and reducing the risk that your store can be exploited for fraudulent purposes. + +To further protect our customers, VTEX will now enforce the reCAPTCHA orderForm configuration set in each account for all Checkout API requests, regardless of the roles associated with the user or application key. + +Merchants that use the Checkout API to place orders from mobile apps, headless storefronts and similar applications must [review](#review-your-integrations) and [adjust](#adjust-your-integrations) their integrations before __September 1, 2023__. + +## What is changing? + +Before, reCAPTCHA verification was not required for orders placed by users and application keys with the `Shopping Cart Full Access` [resource in License Manager](https://help.vtex.com/tutorial/license-manager-resources--3q6ztrC8YynQf6rdc6euk3). This includes [predefined roles](https://help.vtex.com/en/tutorial/predefined-roles--jGDurZKJHvHJS13LnO7Dy) such as `Owner (Admin Super)` and `User Admin - RESTRICTED`, as well as the [Sponsor user](https://help.vtex.com/en/tutorial/what-is-the-sponsor-user--3oPr7YuIkEYqUGmEqIMSEy). + +Now, reCAPTCHA verification will follow orderForm configuration set in each account for all Checkout API requests, regardless of the roles associated with the user or application key. + +## Why are we making this change? + +This action was necessary to reduce the chances of fraud and abuse, such as card testing, in our stores. While the best practices for using application keys indicate that stores should create individual keys for each integration and apply restrictive roles to them, some merchants were exposing themselves to risk by using application keys with administrative roles. + +Because we understand that there may be a legitimate reason for some integrations to have access to more resources and information, our decision was to require merchants to implement reCAPTCHA in those integrations. If that is not possible, they have the alternative of disabling the reCAPTCHA validation in their account (`recaptchaValidation="never"`) and implementing alternative protective measures against automated attacks on their own. + +We know that these changes will have an impact on our customers’ operations, but adopting security best practices is always necessary and beneficial for our entire ecosystem. + +## What needs to be done? + +### Review your integrations + +Ask your development team to review your integrations that use the Checkout API to place orders to your VTEX store, using the following endpoints: + +- [Place order from an existing cart](https://developers.vtex.com/docs/api-reference/checkout-api#post-/api/checkout/pub/orderForm/-orderFormId-/transaction) +- [Place order](https://developers.vtex.com/docs/api-reference/checkout-api#put-/api/checkout/pub/orders) + +They should be able to follow the diagram below to assess whether an integration needs to be adjusted, according to your store's [reCAPTCHA orderForm configuration](https://developers.vtex.com/docs/api-reference/checkout-api#post-/api/checkout/pvt/configuration/orderForm) and how requests made to these endpoints are [authenticated](https://developers.vtex.com/docs/guides/authentication-overview): + +![reCAPTCHA diagram](//images.ctfassets.net/alneenqid6w5/46F1byxPKdYgWcf1lSkPMn/077e3f3122263a78aaa5a4cf47bd9eb2/recaptcha-config-EN.png) + +- __Case 1__: *No changes are required in the integration, but your store might be at risk.* + + Your store does not use reCAPTCHA at Checkout and is therefore vulnerable to automated attacks, unless other protective measures are implemented in your integration. + +- __Case 2__: *You need to adjust your integration, otherwise it might stop working.* + + Your store uses reCAPTCHA at Checkout, but is not ready to display it correctly in the user interface. Your development team should [adjust your integrations](#adjust-your-integrations). + +- __Case 3__: *No changes are required in the integration.* + + Your store uses reCAPTCHA at Checkout and is ready to display it correctly in the user interface. Congratulations for following best practices in security! + +### Adjust your integrations + +If your development team identified that your integration requires attention, they must follow the instructions provided in the developer guide [Implementing reCAPTCHA in integrations](https://developers.vtex.com/docs/guides/implementing-recaptcha-in-integrations). + +
+If you are implementing reCAPTCHA on a native mobile app, use reCAPTCHA v3. Otherwise, reCAPTCHA use v2. +
+ +Using the reCAPTCHA key returned by the Checkout, the reCAPTCHA widget should be rendered in the user interface of your mobile app/headless storefront (or similar) as described in the [reCAPTCHA v2](https://developers.google.com/recaptcha/docs/display) or [reCAPTCHA v3](https://developers.google.com/recaptcha/docs/v3) documentation provided by Google. + +After the shopper has completed the reCAPTCHA challenge, their response (`recaptchaToken`) should be sent to the Checkout API to complete the purchase, as described in the *Final validation* section of [Implementing reCAPTCHA in integrations](https://developers.vtex.com/docs/guides/implementing-recaptcha-in-integrations#final-validation). Checkout API will then [verify the user's response](https://developers.google.com/recaptcha/docs/verify) using the provided token. + +
+All integrations using Checkout API to place orders must be reviewed and adjusted before September 1, 2023. Applications that fail to render the reCAPTCHA widget and verify the user's response will not be able to place orders after this date. +
+ +## Learn more + +Check out the following documentation to learn more about reCAPTCHA and best practices to ensure your store is protected: + +- [Using reCAPTCHA at Checkout](https://help.vtex.com/en/tutorial/using-recaptcha-at-checkout--18Te3oDd7f4qcjKu9jhNzP) +- [Best practices against virtual attacks](https://help.vtex.com/en/tutorial/best-practices-against-virtual-attacks--191rpbF7UgrKapVCi1PCDE) +- [Best practices for using application keys](https://help.vtex.com/en/tutorial/best-practices-application-keys--7b6nD1VMHa49aI5brlOvJm) +- [License Manager resources](https://help.vtex.com/en/tutorial/license-manager-resources--3q6ztrC8YynQf6rdc6euk3) + diff --git a/docs/announcements/en/redesigned-products-and-skus-page.md b/docs/announcements/en/redesigned-products-and-skus-page.md index a7314264a..7536b158d 100644 --- a/docs/announcements/en/redesigned-products-and-skus-page.md +++ b/docs/announcements/en/redesigned-products-and-skus-page.md @@ -28,7 +28,7 @@ The new **Products & SKUs** interface allows you to: * Track product and SKU status in a more straightforward and visual way, with icons and SKU status in the list. * Easily identify products and SKUs with pending information waiting to be available for sale through the new **Pending** status. -![catalog-products-skus-en](https://images.ctfassets.net/alneenqid6w5/20sC1yswkFmqokxll0ehi1/8efc01107b80405151eb83c94061f2cb/screencapture-catalog-sandboxintegracao-myvtex-admin-catalog-2023-04-10-10_23_24_1.png) +![catalog-products-skus-en](//images.ctfassets.net/alneenqid6w5/20sC1yswkFmqokxll0ehi1/8efc01107b80405151eb83c94061f2cb/screencapture-catalog-sandboxintegracao-myvtex-admin-catalog-2023-04-10-10_23_24_1.png) ## Why did we make this change? diff --git a/docs/announcements/en/requests-with-pagination-will-change-in-the-search-api.md b/docs/announcements/en/requests-with-pagination-will-change-in-the-search-api.md index 387009c69..a1e87e3e1 100644 --- a/docs/announcements/en/requests-with-pagination-will-change-in-the-search-api.md +++ b/docs/announcements/en/requests-with-pagination-will-change-in-the-search-api.md @@ -1,10 +1,10 @@ --- title: 'Requests with pagination will change in the search API' id: 3UZR4qoAisiqE6kmuuYEAc -status: CHANGED +status: PUBLISHED createdAt: 2018-01-24T14:11:26.225Z -updatedAt: 2020-11-27T19:40:17.179Z -publishedAt: 2020-05-11T18:53:36.826Z +updatedAt: 2023-12-15T13:03:53.872Z +publishedAt: 2023-12-15T13:03:53.872Z contentType: updates productTeam: Identity author: authors_24 @@ -32,4 +32,4 @@ This change has already been implemented in the API, but until the due date, bot - There's also a limit of 2500 items for any given search. Because of that, it's not possible to have a value over 2500 at the _to parameter.
-To know more about how pagination requests work in the search API, take a look at this [document](https://developers.vtex.com/reference/search-api-overview). +To know more about how pagination requests work in the search API, take a look at this [document](https://developers.vtex.com/docs/api-reference/search-api). diff --git a/docs/announcements/en/sales-performance-dashboard-updates.md b/docs/announcements/en/sales-performance-dashboard-updates.md index 0175b4098..dae05ee98 100644 --- a/docs/announcements/en/sales-performance-dashboard-updates.md +++ b/docs/announcements/en/sales-performance-dashboard-updates.md @@ -19,7 +19,7 @@ The Sales Performance dashboard allows store operators to analyze data from all We have improved the experience on this page based on your suggestions, adding new features for applying filters, customizing views, and exploring data. -![Sales perf update EN](https://images.ctfassets.net/alneenqid6w5/5mHOltfUnUpV1DtHXrT8xD/c2573e700f0400eb44176cb4cee696bf/Sales_perf_update_EN.gif) +![Sales perf update EN](//images.ctfassets.net/alneenqid6w5/5mHOltfUnUpV1DtHXrT8xD/c2573e700f0400eb44176cb4cee696bf/Sales_perf_update_EN.gif) ## What has changed? We have enhanced existing features, such as Filters and Data, and added the Views menu. The new filter experience allows you to try different filter combinations with fewer clicks. The new Views feature has been designed to save the filters and metrics applied on the page, allowing you to access the same view combination quickly. diff --git a/docs/announcements/en/samsung-pay-more-flexible-payments-thanks-to-the-new-digital-wallet.md b/docs/announcements/en/samsung-pay-more-flexible-payments-thanks-to-the-new-digital-wallet.md index 402411ae0..935008147 100644 --- a/docs/announcements/en/samsung-pay-more-flexible-payments-thanks-to-the-new-digital-wallet.md +++ b/docs/announcements/en/samsung-pay-more-flexible-payments-thanks-to-the-new-digital-wallet.md @@ -3,8 +3,8 @@ title: 'Samsung Pay: more flexible payments thanks to the new digital wallet' id: 2hPbwpiBjuUDh5exB2t5I9 status: PUBLISHED createdAt: 2020-08-26T13:58:55.512Z -updatedAt: 2020-08-26T16:42:36.874Z -publishedAt: 2020-08-26T16:42:36.874Z +updatedAt: 2023-09-26T15:25:06.834Z +publishedAt: 2023-09-26T15:25:06.834Z contentType: updates productTeam: Financial author: 7qy2DBsUp8U5P9lqV0JHfR @@ -15,18 +15,18 @@ announcementImageID: '' announcementSynopsisEN: "As of August, VTEX offers Samsung Pay, Samsung's digital wallet, as a payment method within SmartCheckout." --- -VTEX always aims to provide the best shopping experience for your customers and now provides you with [Samsung Pay](https://www.samsung.com/us/samsung-pay/ "Samsung Pay") - the Samsung [e-wallet](https://help.vtex.com/en/tutorial/o-que-e-uma-carteira-digital-e-wallet?locale=es "e-wallet") - as a payment method in your e-commerce. - +VTEX always aims to provide the best shopping experience for your customers and now provides you with [Samsung Pay](https://www.samsung.com/us/samsung-pay/ "Samsung Pay") - the Samsung [ewallet](https://help.vtex.com/en/tutorial/o-que-e-uma-carteira-digital-e-wallet?locale=es "e-wallet") - as a payment method in your e-commerce. + ## Advantages Offering digital wallets as a payment method within SmartCheckout expands the range of means of payment for your e-commerce. - + This strategy allows your store to cover different buyer profiles. The more payment options, the bigger the chances that your customers will choose one and complete the purchase. - + In addition, including Samsung Pay as a payment option empowers a niche of customers who only pay online using digital wallets. - + ## How it works Only Samsung Pay users will be able to make purchases using this payment method, meaning end users who have already installed and configured Samsung Pay on their mobile device. - + By accessing SmartCheckout and selecting Samsung Pay as payment method, customers simply need to authorize the purchase via biometric identification or app password. For more details, check out the article on [how to configure Samsung Pay as a payment method in your store](https://help.vtex.com/en/tutorial/configurar-samsung-pay-como-meio-de-pagamento--5Yj9rgzOCVYuGmAumQlfpP "how to configure Samsung Pay as a payment method in your store"). diff --git a/docs/announcements/en/save-user-opt-in-using-stored-information-for-future-purchases.md b/docs/announcements/en/save-user-opt-in-using-stored-information-for-future-purchases.md index 4c3628568..57fae259a 100644 --- a/docs/announcements/en/save-user-opt-in-using-stored-information-for-future-purchases.md +++ b/docs/announcements/en/save-user-opt-in-using-stored-information-for-future-purchases.md @@ -23,7 +23,7 @@ Previously, after customers entered their information at checkout or after their From now on, two checkboxes will be available on the Checkout screen, allowing users to indicate if they want their personal and payment information to be stored and used for future purchases. This will reduce your customers' shopping time. -![ Save user data opt-in EN](https://images.ctfassets.net/alneenqid6w5/6NGmOzVPMDNlcptCwaqTsM/465f60548b25abfde675c3e81cbbcebe/Save_user_data_-_EN.PNG) +![ Save user data opt-in EN](//images.ctfassets.net/alneenqid6w5/6NGmOzVPMDNlcptCwaqTsM/465f60548b25abfde675c3e81cbbcebe/Save_user_data_-_EN.PNG) Learn more in [SmartCheckout - Customer information automatic fill-in](https://help.vtex.com/en/tutorial/smartcheckout-customer-information-automatic-fill-in--2Nuu3xAFzdhIzJIldAdtan#). diff --git a/docs/announcements/en/schedule-content-publication-with-site-editor.md b/docs/announcements/en/schedule-content-publication-with-site-editor.md index bd7a431bd..aa03ae83c 100644 --- a/docs/announcements/en/schedule-content-publication-with-site-editor.md +++ b/docs/announcements/en/schedule-content-publication-with-site-editor.md @@ -17,7 +17,7 @@ announcementSynopsisEN: 'Create and schedule predefined block versions in Site E The Site Editor feature **Configurations** was updated. It is now called **Versions** and allows you to create deactivated versions of your store’s content and activate them whenever you want. -![activating-versions-en](https://images.ctfassets.net/alneenqid6w5/31O8XD7Pt9GWWYk2W8q13K/d3402adb77ed7eaada1fb51b8ac736ab/activating-versions-en.gif) +![activating-versions-en](//images.ctfassets.net/alneenqid6w5/31O8XD7Pt9GWWYk2W8q13K/d3402adb77ed7eaada1fb51b8ac736ab/activating-versions-en.gif) ## What has changed? Previously, the **Versions** feature was called **Configurations**, and it only allowed users to create a new activated version, such as a Carousel with promotional products or schedule to activate it. After inactivating a version, it was also not possible to activate it again. diff --git a/docs/announcements/en/search-filters-in-instores-endless-aisle.md b/docs/announcements/en/search-filters-in-instores-endless-aisle.md index 72c27ce22..ce5e58d3d 100644 --- a/docs/announcements/en/search-filters-in-instores-endless-aisle.md +++ b/docs/announcements/en/search-filters-in-instores-endless-aisle.md @@ -26,7 +26,7 @@ Previously, VTEX Intelligent Search filters were not available in inStore, only With the new feature, when searching for a term, sales associates can filter results by price range, department, and brand, for example, among other configurable filters in VTEX Intelligent Search. This allows them to quickly find the desired product. -![instore-filtros-en](https://images.ctfassets.net/alneenqid6w5/2ppFcrZLpmUs1Sa1d93mYj/b253d8baf245473167c7ad606283b315/screencapture-demoinstore-myvtex-checkout-instore-2021-12-02-14_05_18.png) +![instore-filtros-en](//images.ctfassets.net/alneenqid6w5/2ppFcrZLpmUs1Sa1d93mYj/b253d8baf245473167c7ad606283b315/screencapture-demoinstore-myvtex-checkout-instore-2021-12-02-14_05_18.png) ## Why did we make this change? diff --git a/docs/announcements/en/search-for-orders-in-the-vtex-admin-global-search-bar.md b/docs/announcements/en/search-for-orders-in-the-vtex-admin-global-search-bar.md new file mode 100644 index 000000000..814545388 --- /dev/null +++ b/docs/announcements/en/search-for-orders-in-the-vtex-admin-global-search-bar.md @@ -0,0 +1,50 @@ +--- +title: 'Now you can search for orders in the VTEX Admin global search bar' +id: 4ycVQJ5hRkxVy8r2iQamCb +status: PUBLISHED +createdAt: 2023-10-17T12:05:18.467Z +updatedAt: 2023-10-17T21:04:22.374Z +publishedAt: 2023-10-17T21:04:22.374Z +contentType: updates +productTeam: Post-purchase +author: 5l9ZQjiivHzkEVjafL4O6v +slug: search-for-orders-in-the-vtex-admin-global-search-bar +locale: en +legacySlug: la-barra-de-busqueda-global-del-admin-vtex-ahora-permite-buscar-pedidos +announcementImageID: '' +announcementSynopsisEN: 'The global search bar in the VTEX Admin now allows you to search for store orders.' +--- + +We've improved the global search bar at the top of the VTEX Admin pages. Now, not only you can search the Admin pages but also store orders. + +Starting today, October 17, this improvement will be available globally for all VTEX stores through an automatic update. + +## What has changed? + +Previously, the global search bar allowed you to search only the VTEX Admin pages. Now, you can also search your store orders by using any of the following criteria: + +- Order ID +- Customer name +- Customer email +- Customer document + +To do this, click the search bar, select the `Orders` option, and search for what you want. Each search can return up to 10 results, as shown in the image below: + +![order_global_search_EN](//images.ctfassets.net/alneenqid6w5/7sJBPUKfTt3bUTuSTEQJEP/cbf95c626a1dcc5a75382fc8db06a863/order_global_search_EN.gif) + +By clicking a result, you will be redirected to the [Order Details page](https://help.vtex.com/en/tutorial/pagina-de-detalhes-do-pedido--2Y75n54Cc9VizrlG1N6ZNl). The last 10 orders you searched for will be recorded in your recent search history, making access more convenient. The search record is stored at the [user](https://help.vtex.com/en/tutorial/gerenciando-usuarios--tutorials_512) level and not shared among users. + +
+To access orders via the VTEX Admin global search, the user role must be associated with the View Order resource (OMSViewer key) of the Order Management System (OMS). +
+ +## Why did we make this change? + +Using the global search bar to access orders makes it easier to manage order-related operations, increasing efficiency. + +Now, regardless of the VTEX Admin page you are on, you can access the global search bar and find orders without going to the **Orders** module. + +## What needs to be done? + +Starting today, October 17, all VTEX stores will be automatically updated with the improvement. No action is required from you. + diff --git a/docs/announcements/en/sell-more-with-the-app-that-integrates-your-business-to-google-shopping.md b/docs/announcements/en/sell-more-with-the-app-that-integrates-your-business-to-google-shopping.md index b9c2ee357..72b1ade5d 100644 --- a/docs/announcements/en/sell-more-with-the-app-that-integrates-your-business-to-google-shopping.md +++ b/docs/announcements/en/sell-more-with-the-app-that-integrates-your-business-to-google-shopping.md @@ -19,7 +19,7 @@ __Black Friday__ is coming. And with it comes the need to use this unique opport To help you with this task, VTEX is launching an __exclusive app in partnership with Google__, which will be available in our [App Store](https://apps.vtex.com/vtex-google-shopping/p). -![Google Shopping App](https://images.ctfassets.net/alneenqid6w5/2pPKWvJT2YQEge4yWkEMSS/aa05248d6aa8df9b6b05cc2095ad00e4/Google_Shopping_App.png) +![Google Shopping App](//images.ctfassets.net/alneenqid6w5/2pPKWvJT2YQEge4yWkEMSS/aa05248d6aa8df9b6b05cc2095ad00e4/Google_Shopping_App.png) It integrates your business with Google Ads and allows you to advertise your products on Google Shopping, using the new Smart Shopping Campaigns, and track the results easily and quickly. diff --git a/docs/announcements/en/seller-restriction-create-promotions-with-more-control-over-affected-sellers.md b/docs/announcements/en/seller-restriction-create-promotions-with-more-control-over-affected-sellers.md index 65fa7b854..06328ca23 100644 --- a/docs/announcements/en/seller-restriction-create-promotions-with-more-control-over-affected-sellers.md +++ b/docs/announcements/en/seller-restriction-create-promotions-with-more-control-over-affected-sellers.md @@ -25,7 +25,7 @@ Configuration before the update:
@@ -43,7 +43,7 @@ Configuration after the update: diff --git a/docs/announcements/en/shopping-season-get-your-store-ready-with-our-best-practices-guide-2023.md b/docs/announcements/en/shopping-season-get-your-store-ready-with-our-best-practices-guide-2023.md new file mode 100644 index 000000000..b47f40f37 --- /dev/null +++ b/docs/announcements/en/shopping-season-get-your-store-ready-with-our-best-practices-guide-2023.md @@ -0,0 +1,30 @@ +--- +title: 'Shopping Season: Get your store ready with our Best Practices Guide' +id: 4c0wnRmblHPKfCKkkiOkhX +status: PUBLISHED +createdAt: 2023-10-03T13:08:30.221Z +updatedAt: 2023-11-17T19:45:14.488Z +publishedAt: 2023-11-17T19:45:14.488Z +contentType: updates +productTeam: Others +author: 1u80f14cWqneWquMc8tUq1 +slug: shopping-season-get-your-store-ready-with-our-best-practices-guide-2023 +locale: en +legacySlug: +announcementImageID: '' +announcementSynopsisEN: "Follow our recommendations and exclusive tips to make the most out of this year's Black Friday." +--- + +__Black Friday__ is coming. Despite its official date (__November 24__), many stores will start their campaigns a lot earlier. To make sure you'll make the most out of one of the main events on the retail calendar, start prepping soon. + +As in previous years, we came up with a guide with recommendations and exclusive tips that will help you ensure your store's health and sales. + +The guide is available to all our clients and partners and may be accessed through the homepage of your Admin or directly through the URL + +``` +https://{accountName}.myvtex.com/admin/shopping-season +``` + +Simply replace `{accountName}` with your store's Account Name, as in the image below. + +![Shopping Season Guidelines - 2023 - EN](//images.ctfassets.net/alneenqid6w5/53t6AKSniwItQHaG5qalil/0dbbce1dd40337f020fbcd57833af2fc/Shopping_Season_Guidelines_-_2023_-_EN.png) diff --git a/docs/announcements/en/site-editor-and-media-new-authorization-requirement.md b/docs/announcements/en/site-editor-and-media-new-authorization-requirement.md new file mode 100644 index 000000000..089b225ba --- /dev/null +++ b/docs/announcements/en/site-editor-and-media-new-authorization-requirement.md @@ -0,0 +1,35 @@ +--- +title: 'Site Editor and Media: new authorization requirement' +id: 7tO32uRxIUK8lOp8AvWs2L +status: PUBLISHED +createdAt: 2024-02-26T12:35:10.352Z +updatedAt: 2024-02-26T18:06:13.754Z +publishedAt: 2024-02-26T18:06:13.754Z +contentType: updates +productTeam: VTEX IO +author: 4oTZzwYoyhy1tDBwLuemdG +slug: site-editor-and-media-new-authorization-requirement +locale: en +legacySlug: site-editor-and-media-new-authorization-requirement +announcementImageID: '' +announcementSynopsisEN: 'Users now require CMS GraphQL API resource for content management. Update user roles accordingly.' +--- + +As of Monday, March 18th, 2024, all [users](https://developers.vtex.com/docs/guides/api-authentication-using-user-tokens) and [application keys](https://developers.vtex.com/docs/guides/api-authentication-using-application-keys) that need access to [Site Editor](https://help.vtex.com/en/tutorial/site-editor-overview--299Dbeb9mFczUTyNQ9xPe1) and [Media](https://help.vtex.com/en/tutorial/media-overview--31fhjHTt4TBoo50AmGQ9b2) will be required to have the `CMS GraphQL API` License Manager [resource](https://help.vtex.com/en/tutorial/license-manager-resources--3q6ztrC8YynQf6rdc6euk3) added to their [user roles](https://help.vtex.com/tutorial/roles--7HKK5Uau2H6wxE1rH5oRbc) for content management. + +## What has changed? + +As [previously announced for Headless CMS users](https://help.vtex.com/announcements/headless-cms-new-authorization-requirement--7G056zzZmGFBztkRqhpUgj), users and application keys must have the `CMS GraphQL API` resource associated with their role to manage content. + +Now, we are extending this requirement to Site Editor and Media, which means the `CMS GraphQL API` resource is necessary to manage content using these tools. + +## Why did we make this change? +This change aims to enhance security and simplify user access to the Site Editor and Media. This means users have a more controlled and secure environment when managing store content. + +## What needs to be done? +Ensure that users are associated with the `CMS GraphQL API` resource within their user roles by either [creating a new role](https://help.vtex.com/en/tutorial/roles--7HKK5Uau2H6wxE1rH5oRbc?&utm_source=autocomplete#creating-a-role) or editing an existing one. + +
+

To manage users and their roles, you need the Save access profile resource from the License Manager product associated with your user role. For example, the User Administrator - RESTRICTED is a predefined role that has the Save access profile resource associated with it.

+
+ diff --git a/docs/announcements/en/site-editor-fixed-content-loss-issue.md b/docs/announcements/en/site-editor-fixed-content-loss-issue.md new file mode 100644 index 000000000..4ad1445cc --- /dev/null +++ b/docs/announcements/en/site-editor-fixed-content-loss-issue.md @@ -0,0 +1,28 @@ +--- +title: 'Site Editor: Fixed content loss issue' +id: 1mnrlSMyMmU1iAUyEquVYB +status: PUBLISHED +createdAt: 2024-06-13T12:25:13.359Z +updatedAt: 2024-06-13T13:29:05.308Z +publishedAt: 2024-06-13T13:29:05.308Z +contentType: updates +productTeam: VTEX IO +author: 4oTZzwYoyhy1tDBwLuemdG +slug: site-editor-fixed-content-loss-issue +locale: en +legacySlug: site-editor-fixed-content-loss-issue +announcementImageID: '' +announcementSynopsisEN: 'Site Editor content storage received an upgrade for better performance and reliability.' +--- + +On June 12, [Site Editor](https://help.vtex.com/tutorial/site-editor-overview--299Dbeb9mFczUTyNQ9xPe1) content storage was updated for all accounts that use it in order to address a known issue: [Intermittent Site Editor content loss](https://help.vtex.com/en/known-issues/intermitent-site-editor-content-loss--3a5MlAoD2Z7Gu6HDS8wihD). This upgrade improves storage performance, reliability, and reduces the size of your stored content. +## What has changed? +Previously, frequent content changes in Site Editor could cause the `content.json` file to become excessively large, leading to content loss when [promoting a production workspace to master](https://developers.vtex.com/docs/guides/vtex-io-documentation-workspaces-best-practices#deployment-and-workspace-promotion) or installing a new theme version in a test workspace. + +We have now improved the storage architecture and file partitioning solution for Site Editor. The improvement solution stores content in smaller, template-specific files, instead of a single large file. This change reduces file size by approximately 90%, reducing storage needs per page, and enhancing overall performance and content delivery. + +## What needs to be done? +No action is needed. The upgrade was automatically implemented in all VTEX stores using Site Editor. + +If you continue to experience content loss after June 12, open a ticket with [VTEX Support](https://help.vtex.com/support). + diff --git a/docs/announcements/en/social-selling-share-instore-carts-using-qr-codes.md b/docs/announcements/en/social-selling-share-instore-carts-using-qr-codes.md index 204ac6d8f..59cd9337d 100644 --- a/docs/announcements/en/social-selling-share-instore-carts-using-qr-codes.md +++ b/docs/announcements/en/social-selling-share-instore-carts-using-qr-codes.md @@ -27,7 +27,7 @@ Previously, the Social Selling feature in inStore consisted of generating a link With the change, inStore now also generates a QR code that can be scanned by customers' devices, in addition to the shareable link. -![instore-social-selling-qr-code-share-en](https://images.ctfassets.net/alneenqid6w5/3JOA4Ar1iW4PudeTYWzaQD/f3ec6fdf7a587799dcf51ebdf30cf6f7/image2.png) +![instore-social-selling-qr-code-share-en](//images.ctfassets.net/alneenqid6w5/3JOA4Ar1iW4PudeTYWzaQD/f3ec6fdf7a587799dcf51ebdf30cf6f7/image2.png) ## Why did we make this change? diff --git a/docs/announcements/en/social-selling-share-your-instore-cart.md b/docs/announcements/en/social-selling-share-your-instore-cart.md index 5a57bd1e7..6037a2ff2 100644 --- a/docs/announcements/en/social-selling-share-your-instore-cart.md +++ b/docs/announcements/en/social-selling-share-your-instore-cart.md @@ -27,7 +27,7 @@ Previously, cart sharing wasn’t possible on inStore, [only through ecommerce]( With inStore Social Selling, your physical store sales reps can select products and generate a link to share the **Cart Suggestion** with one or more customers via WhatsApp, as shown below. It is also possible to copy the link and share it on other social media. -![socialselling-EN2](https://images.ctfassets.net/alneenqid6w5/1jdz7EIobEDMQqdRmdIVJY/e1fd62dd05b2468ba4cb198572a5bce8/socialselling-EN2.gif) +![socialselling-EN2](//images.ctfassets.net/alneenqid6w5/1jdz7EIobEDMQqdRmdIVJY/e1fd62dd05b2468ba4cb198572a5bce8/socialselling-EN2.gif) The sales rep can share the same link with several customers, as many times as they want. Every time someone opens this link, a new shopping cart is generated, exactly like the one created on inStore. Each cart accessed is also linked to the sales rep account and their code, if any. @@ -35,7 +35,7 @@ The customers can access the cart, make the payment, and complete the purchase o The sales rep can also fill in the customer's delivery information, choose the payment method, and then share a **Payment Link**. That way, the shared cart link will have all the personal information already filled in, so the customer will only need to fill in the payment information to complete the purchase on their own device. Check out how it works. -![paymentlink EN](https://images.ctfassets.net/alneenqid6w5/7FjwJywOLKl0WjdC8U1IFc/b20493f0a9350f2ae8574441fc6bbc9f/paymentlink_EN.gif) +![paymentlink EN](//images.ctfassets.net/alneenqid6w5/7FjwJywOLKl0WjdC8U1IFc/b20493f0a9350f2ae8574441fc6bbc9f/paymentlink_EN.gif) ## Why did we make this change? diff --git a/docs/announcements/en/the-insights-dashboard-will-be-discontinued.md b/docs/announcements/en/the-insights-dashboard-will-be-discontinued.md new file mode 100644 index 000000000..6972741dd --- /dev/null +++ b/docs/announcements/en/the-insights-dashboard-will-be-discontinued.md @@ -0,0 +1,39 @@ +--- +title: 'The Insights dashboard will be discontinued' +id: 4yJtAquGwufjHFTcGwnTwr +status: PUBLISHED +createdAt: 2023-10-03T23:02:27.048Z +updatedAt: 2023-10-04T15:06:15.480Z +publishedAt: 2023-10-04T15:06:15.480Z +contentType: updates +productTeam: Others +author: 2Gy429C47ie3tL9XUEjeFL +slug: the-insights-dashboard-will-be-discontinued +locale: en +legacySlug: the-insights-dashboard-will-be-discontinued +announcementImageID: '' +announcementSynopsisEN: 'As of October 15, 2023, it will no longer be possible to access the Insights dashboard, which will be discontinued.' +--- + +**Insights** is a dashboard that allows you to monitor your sales with a detailed view of the conversion funnel and the main metrics that impact your store's revenue. + +Currently, the [Insights dashboard](https://help.vtex.com/en/tutorial/acompanhando-a-evolucao-das-suas-vendas--5QtyTR0jFy9gDnr4EYCjdq) is only available at: +``` +https://{accountname}.myvtex.com/admin/insights +``` + +As of October 15, 2023, it will no longer be possible to access the [Insights dashboard](https://help.vtex.com/en/tutorial/acompanhando-a-evolucao-das-suas-vendas--5QtyTR0jFy9gDnr4EYCjdq), which will be discontinued. + +## Why we are making this change? + +The information available in the **Insights** dashboard can also be found in other dashboards, such as: +- [Store Overview](https://help.vtex.com/en/tutorial/visao-geral-da-loja--P8ahguoRs0U3PzmXg2wuQ) +- [Store Overview (beta)](https://help.vtex.com/en/tutorial/visao-geral-da-loja-beta--7i8wNsQQgbbFhYMYbQ5X46) + +Therefore, this discontinuation aims to reduce redundancy on the platform so that, in the future, we can focus on maintaining and improving a single experience. Currently, the **Store Overview** dashboards already display the same information as the **Insights** dashboard but with more accurate data and improved visualization. + +## What needs to be done? + +As of October 15, 2023, this change will be automatically applied to all VTEX stores, and no action is required from you. + +If you want to monitor your store sales metrics, please go to the [Store Overview](https://help.vtex.com/en/tutorial/visao-geral-da-loja--P8ahguoRs0U3PzmXg2wuQ) or [Store Overview](https://help.vtex.com/en/tutorial/visao-geral-da-loja-beta--7i8wNsQQgbbFhYMYbQ5X46) (beta) dashboards, which have the same information as the **Insights** dashboard but with more accurate data and improved visualization. diff --git a/docs/announcements/en/the-native-links-to-my-account-page-will-change-review-your-settings.md b/docs/announcements/en/the-native-links-to-my-account-page-will-change-review-your-settings.md index d061a8f15..8ace5107c 100644 --- a/docs/announcements/en/the-native-links-to-my-account-page-will-change-review-your-settings.md +++ b/docs/announcements/en/the-native-links-to-my-account-page-will-change-review-your-settings.md @@ -34,7 +34,7 @@ This change's review and subsequent adjustment should be implemented following t Required steps for review and adjustment: -1. __Basic configuration__: ensure that the template of the "/account" page (illustration below) already uses the `` view part and update it if necessary. This view part is responsible for loading all of the customer information, including orders. The previous view parts, `` and ``, must be deleted from this template.![account](https://images.ctfassets.net/alneenqid6w5/LIki0Pf7j1gOUi01EIajh/f7089fece0b6b10921fcb969066e2f4a/account.png) +1. __Basic configuration__: ensure that the template of the "/account" page (illustration below) already uses the `` view part and update it if necessary. This view part is responsible for loading all of the customer information, including orders. The previous view parts, `` and ``, must be deleted from this template.![account](//images.ctfassets.net/alneenqid6w5/LIki0Pf7j1gOUi01EIajh/f7089fece0b6b10921fcb969066e2f4a/account.png) 2. __Customization__: if the "/account/orders" page is affected by any front-end customization, it should be migrated and adapted to the new URL: "/account#/orders". Review and perform all necessary tests to ensure that all custom resources are functioning properly. 3. __Site links__: Review and update all of the site's custom links, in addition to the ones pertaining to transactional emails that would previously direct users to "/account/orders". These links should now direct users to "/account#/orders". diff --git a/docs/announcements/en/the-offer-management-module-will-be-discontinued.md b/docs/announcements/en/the-offer-management-module-will-be-discontinued.md new file mode 100644 index 000000000..635b3bfc2 --- /dev/null +++ b/docs/announcements/en/the-offer-management-module-will-be-discontinued.md @@ -0,0 +1,35 @@ +--- +title: 'The Offer Management module will be discontinued' +id: 1kQw84J88i1ziNlXX5XA5S +status: PUBLISHED +createdAt: 2023-10-05T12:50:25.536Z +updatedAt: 2023-10-05T13:51:31.119Z +publishedAt: 2023-10-05T13:51:31.119Z +contentType: updates +productTeam: Channels +author: 2p7evLfTcDrhc5qtrzbLWD +slug: the-offer-management-module-will-be-discontinued +locale: en +legacySlug: the-offer-management-module-will-be-discontinued +announcementImageID: '' +announcementSynopsisEN: 'The Offer management module will be available only for integration with Mercado Livre.' +--- + +Aiming to offer the best experience to our clients, we announce the deprecation of the VTEX Admin Offer Management module. + +The offers sent to the marketplaces will not be affected, and you can still view the status of each one in the VTEX Admin under **Marketplace > Connections > Products.** + +## What has changed? + +We have removed the option of monitoring the status and synchronization of offers sent to a marketplace from the Offers Management module. +The [Moderation](https://help.vtex.com/pt/tutorial/gerenciamento-de-anuncios-moderacao-e-qualidade-dos-anuncios-do-mercado--xSbPzA41jiWPAorlBCEA4?&utm_source=autocomplete#moderacao), [Offer Quality](https://help.vtex.com/pt/tutorial/gerenciamento-de-anuncios-moderacao-e-qualidade-dos-anuncios-do-mercado--xSbPzA41jiWPAorlBCEA4?&utm_source=autocomplete#qualidade), and [MeLi Catalog Opportunities](https://help.vtex.com/pt/tutorial/anuncios-enviados-oportunidades-de-buybox--1hO9eI1th47EGxQoTzGewC) features will remain available until December 15, 2023, only for offers linked to the [Mercado Libre integration](https://help.vtex.com/pt/tracks/configurar-integracao-do-mercado-livre--2YfvI3Jxe0CGIKoWIGQEIq/51oWBHvVxSs8eAwLQhSbSd) through **Marketplace > Mercado Libre > Offer Management.** + +## What needs to be done? + +This update is automatic, so no action is required from you. As of the date indicated above, the module will be completely discontinued from the VTEX Admin. + +
+We will soon have a replacement module for Offer Management. Follow the updates through the Release Notes page on the Developer Portal and the News page in the VTEX Help Center. +
+ + diff --git a/docs/announcements/en/the-term-access-profile-has-been-replaced-by-the-term-role-in-your-admin-ui.md b/docs/announcements/en/the-term-access-profile-has-been-replaced-by-the-term-role-in-your-admin-ui.md index 2c25c5918..2e8c1db59 100644 --- a/docs/announcements/en/the-term-access-profile-has-been-replaced-by-the-term-role-in-your-admin-ui.md +++ b/docs/announcements/en/the-term-access-profile-has-been-replaced-by-the-term-role-in-your-admin-ui.md @@ -19,7 +19,7 @@ announcementSynopsisEN: 'The term "Access Profile" has been replaced by "Role" t What was called “Access Profile” in the Account Management module will now be called “Role”. This change applies only to the English interface. The Admin and all documentation have been updated with the new term. No functionality has been affected. Here’s an example of how the term appears on the Roles dashboard in the Admin: -![Roles Panel](https://images.ctfassets.net/alneenqid6w5/3onlQoxSxoBtgwPGtGUUdH/bd0130c89de14555d1bf9dd465c420be/Roles_Panel.png) +![Roles Panel](//images.ctfassets.net/alneenqid6w5/3onlQoxSxoBtgwPGtGUUdH/bd0130c89de14555d1bf9dd465c420be/Roles_Panel.png) All documents that mentioned this concept, both on our Developer Portal and Help Center, have been changed to include the new term. diff --git a/docs/announcements/en/transparency-and-security-with-the-new-audit-module.md b/docs/announcements/en/transparency-and-security-with-the-new-audit-module.md index 593a62f64..51a67155a 100644 --- a/docs/announcements/en/transparency-and-security-with-the-new-audit-module.md +++ b/docs/announcements/en/transparency-and-security-with-the-new-audit-module.md @@ -18,7 +18,7 @@ announcementSynopsisEN: 'Launch of the new auditing tool' Ensuring your store is always in compliance with security and transparency best practices, VTEX has launched a new audit feature, **Audit**. -![Screenshot for Audit UI for announcement](https://images.ctfassets.net/alneenqid6w5/1CwFsrYwjxCIhyqcc6ei86/1cae72785358e9622b3bbf0c481bd998/Audit_EN.png) +![Screenshot for Audit UI for announcement](//images.ctfassets.net/alneenqid6w5/1CwFsrYwjxCIhyqcc6ei86/1cae72785358e9622b3bbf0c481bd998/Audit_EN.png) From now on, users with the admin role can check operations performed in their store in a simple and fast way. You can create multiple search filters to make it easier to search for events and increase the speed of auditing processes. diff --git a/docs/announcements/en/troubleshooting-guides-your-new-vtex-self-service-experience.md b/docs/announcements/en/troubleshooting-guides-your-new-vtex-self-service-experience.md new file mode 100644 index 000000000..6797167c6 --- /dev/null +++ b/docs/announcements/en/troubleshooting-guides-your-new-vtex-self-service-experience.md @@ -0,0 +1,53 @@ +--- +title: 'Troubleshooting guides: Your new VTEX self-service experience' +id: 5oDp5raqBpRta660NERceY +status: PUBLISHED +createdAt: 2024-07-08T15:04:53.687Z +updatedAt: 2024-07-08T21:47:04.455Z +publishedAt: 2024-07-08T21:47:04.455Z +contentType: updates +productTeam: Others +author: 4oTZzwYoyhy1tDBwLuemdG +slug: troubleshooting-guides-your-new-vtex-self-service-experience +locale: en +legacySlug: troubleshooting-guides-your-new-vtex-self-service-experience +announcementImageID: '' +announcementSynopsisEN: 'Solve problems faster and autonomously with our redesigned troubleshooting guides.' +--- + +VTEX is constantly evolving to enhance the customer support experience and empower our clients to solve problems more efficiently and autonomously. +To facilitate access to support, now you can use the Troubleshooting guides available in the [Help Center](https://help.vtex.com/subcategory/store-operations--2Q0IQjRcOqSgJTh6wRHVMB) and [Developer Portal](https://developers.vtex.com/docs/troubleshooting). These guides detail potential error scenarios in store operations and during store or app development, as well as provide instructions on how to proceed to restore expected performance for your store. + + + +## How are the Troubleshooting guides organized? +The Troubleshooting guides are available in the [Help Center](https://help.vtex.com/subcategory/store-operations--2Q0IQjRcOqSgJTh6wRHVMB) and [Developer Portal](https://developers.vtex.com/docs/troubleshooting), organized into categories as follows: + +- [Help Center](https://help.vtex.com/category/troubleshooting--39pDkp8qxSll6mGj0tWViz): + - [Store operations](https://help.vtex.com/subcategory/store-operations--2Q0IQjRcOqSgJTh6wRHVMB): This section focuses on solving the difficulties with platform and ecommerce operations. + +- [Developer Portal](https://developers.vtex.com/docs/troubleshooting) + - **Development**: This section is designed to address errors related to storefront and app development. + - **Store performance**: This section includes procedures for debugging errors and restoring the store to operational condition if it is down or malfunctioning. + + + +## Why did we create this initiative? +Our goal is to simplify and streamline the VTEX support experience. With the new Troubleshooting guides, you can: + +- **Identify problems more quickly:** The descriptions of store operation and development scenarios will help you identify the problems you may be experiencing. +- **Find solutions for each case presented:** The guides contain procedures that explain the necessary steps to resolve errors. +- **Gain greater autonomy in fault management:** You will be able to resolve errors internally, at any time, without the need to contact technical support. + +## How can you help us? +We are committed to continually expanding and improving this initiative, analyzing new problem scenarios and regularly publishing more Troubleshooting guides. Your feedback is crucial to ensuring we are on the right track! + +Here’s how you can contribute: + +- **Share your feedback:** Complete our [Feedback form](https://forms.gle/PdVNZmMDMjiDfJaf8) with your suggestions or criticisms about the new Troubleshooting guides. +- **Let's talk:** If you’d like to discuss your experience with our documentation in more detail or suggest specific improvements to the Help Center and Developer Portal, please complete the [Feedback form](https://forms.gle/PdVNZmMDMjiDfJaf8). We will contact you within 5 working days to schedule a chat with our Education team. + diff --git a/docs/announcements/en/update-grants-in-the-promotions-module.md b/docs/announcements/en/update-grants-in-the-promotions-module.md index 734ea12bb..eb6a2618c 100644 --- a/docs/announcements/en/update-grants-in-the-promotions-module.md +++ b/docs/announcements/en/update-grants-in-the-promotions-module.md @@ -37,4 +37,4 @@ This update gives you more power over your promotions' behavior. The new buttons 6. Tick the box next to **Use recurrence settings** 7. Set the desired days and schedule for that promotion -![CRON 2 EN](https://images.ctfassets.net/alneenqid6w5/48EFCYtz5TvqhZVXmBasyW/d37188c1a6a742e3a086fe6984eded31/CRON_2_EN.png) +![CRON 2 EN](//images.ctfassets.net/alneenqid6w5/48EFCYtz5TvqhZVXmBasyW/d37188c1a6a742e3a086fe6984eded31/CRON_2_EN.png) diff --git a/docs/announcements/en/update-of-the-external-privacy-notice.md b/docs/announcements/en/update-of-the-external-privacy-notice.md new file mode 100644 index 000000000..2aae27abf --- /dev/null +++ b/docs/announcements/en/update-of-the-external-privacy-notice.md @@ -0,0 +1,39 @@ +--- +title: 'Update of the External Privacy Notice' +id: fpUnEC85ixK1vNzXQSrTY +status: PUBLISHED +createdAt: 2024-07-02T23:52:09.837Z +updatedAt: 2024-07-03T14:07:13.062Z +publishedAt: 2024-07-03T14:07:13.062Z +contentType: updates +productTeam: Others +author: 1malnhMX0vPThsaJaZMYm2 +slug: update-of-the-external-privacy-notice +locale: en +legacySlug: update-of-the-external-privacy-notice +announcementImageID: '' +announcementSynopsisEN: "We have updated the Privacy Notice regarding the processing of Shoppers' personal data on VTEX." +--- + +We have revised the [Privacy Notice](https://vtex.com/us-en/privacy-and-agreements/external-notice/) that explains how VTEX processes the personal data of _Shoppers_, i.e., individuals who access ecommerce environments controlled by merchants who are direct clients of VTEX. + +The document includes information about the following aspects: + +* Personal data processed by VTEX and its purpose +* Data retention period +* Data subject rights +* VTEX's personal data protection practices +* Storage of personal data in the cloud +* Data sharing with partners + +## What has changed? + +The new version of the Notice includes VTEX's latest privacy practices for personal data processing on the VTEX Platform, presented in a clearer, summarized way and directed at _Shoppers_. + +## Why did we make this change? + +We updated the Privacy Notice to align with legislation and our global privacy certifications, which recommend periodic updates. In addition, we have separated the privacy policies for job applicants, employees, and events into specific documents. + +## What needs to be done? + +No action is required. The document is now available in all languages on the VTEX website. For more information, you can access the new [External Privacy Notice](https://vtex.com/us-en/privacy-and-agreements/external-notice/) and the getting started guide [Data and privacy](https://help.vtex.com/en/tracks/data-and-privacy--4Lc0i0an0DgnEtB0AUwlcq). diff --git a/docs/announcements/en/upgrade-your-store-to-google-analytics-4.md b/docs/announcements/en/upgrade-your-store-to-google-analytics-4.md index 99ae7d9ad..152d50706 100644 --- a/docs/announcements/en/upgrade-your-store-to-google-analytics-4.md +++ b/docs/announcements/en/upgrade-your-store-to-google-analytics-4.md @@ -3,8 +3,8 @@ title: 'Upgrade your store to Google Analytics 4' id: 01mmrSck8nvXAKsypecT9V status: PUBLISHED createdAt: 2023-04-28T14:42:52.792Z -updatedAt: 2023-05-03T17:47:48.884Z -publishedAt: 2023-05-03T17:47:48.884Z +updatedAt: 2023-07-17T13:38:03.472Z +publishedAt: 2023-07-17T13:38:03.472Z contentType: updates productTeam: Shopping author: 1malnhMX0vPThsaJaZMYm2 @@ -17,21 +17,21 @@ announcementSynopsisEN: 'upgrade-your-store-to-google-analytics-4' As of July 1, 2023, [Google Analytics 4](https://support.google.com/analytics/answer/10089681) (GA4) will replace Universal Analytics, the previous version of Google's data analytics tool. See details about the change in [this Google article](https://support.google.com/analytics/answer/11583528). -For stores using [Legacy CMS Portal](https://help.vtex.com/en/tracks/cms--2YcpgIljVaLVQYMzxQbc3z/1oN446gRGcR2s70RvBCAmj) or [VTEX IO](https://help.vtex.com/en/tracks/cms--2YcpgIljVaLVQYMzxQbc3z/4yB9wSl79cArd68aRBnBZ2), to continue tracking browsing data in your VTEX store, you will need to create a GA4 property and adjust some settings in your store. +For stores using [Legacy CMS Portal](https://help.vtex.com/en/tracks/cms--2YcpgIljVaLVQYMzxQbc3z/1oN446gRGcR2s70RvBCAmj) or [VTEX IO - Store Framework](https://help.vtex.com/en/tracks/cms--2YcpgIljVaLVQYMzxQbc3z/4yB9wSl79cArd68aRBnBZ2), to continue tracking browsing data in your VTEX store, you will need to create a GA4 property and adjust some settings in your store. ## What has changed? Universal Analytics will stop processing events on July 1, 2023. Therefore, the only functional version of the tool will be Google Analytics 4. To ensure VTEX stores are compatible with the new version of Google Analytics, you need to create a Google Analytics 4 property and adjust your Google Tag Manager account settings, as described in [Configuring Google Analytics 4 in VTEX stores](https://help.vtex.com/en/tutorial/how-to-setup-google-analytics-in-vtex-store--G2P0rmSrEiqCcmUMyUUwG). -Stores using VTEX IO also need to configure [the Google Tag Manager app](https://developers.vtex.com/docs/guides/google-tag-manager) to integrate with Google Analytics 4. +Stores using VTEX IO - Store Framework also need to configure [the Google Tag Manager app](https://developers.vtex.com/docs/guides/google-tag-manager) to integrate with Google Analytics 4. ## Why make this change? -This change is necessary to ensure that VTEX stores using [Legacy CMS Portal](https://help.vtex.com/en/tracks/cms--2YcpgIljVaLVQYMzxQbc3z/1oN446gRGcR2s70RvBCAmj) or [VTEX IO](https://help.vtex.com/en/tracks/cms--2YcpgIljVaLVQYMzxQbc3z/4yB9wSl79cArd68aRBnBZ2) remain compatible with Google Analytics 4, enabling them to gather relevant browsing data through the latest version of Google's analytics tool. +This change is necessary to ensure that VTEX stores using [Legacy CMS Portal](https://help.vtex.com/en/tracks/cms--2YcpgIljVaLVQYMzxQbc3z/1oN446gRGcR2s70RvBCAmj) or [VTEX IO - Store Framework](https://help.vtex.com/en/tracks/cms--2YcpgIljVaLVQYMzxQbc3z/4yB9wSl79cArd68aRBnBZ2) remain compatible with Google Analytics 4, enabling them to gather relevant browsing data through the latest version of Google's analytics tool. ## What needs to be done? To make your store compatible with the new version of Google's data analytics tool, please follow the instructions in the [Configuring Google Analytics 4 in VTEX stores](https://help.vtex.com/en/tutorial/how-to-setup-google-analytics-in-vtex-store--G2P0rmSrEiqCcmUMyUUwG) guide. -If your store uses [VTEX IO](https://help.vtex.com/en/tracks/cms--2YcpgIljVaLVQYMzxQbc3z/4yB9wSl79cArd68aRBnBZ2), you must enable the `Send events in GA4 format` setting in the VTEX Admin and configure the app to receive all Google Analytics 4 updates. For more information, see the [Installing Google Tag Manager](https://developers.vtex.com/docs/guides/vtex-io-documentation-installing-google-tag-manager) guide. +If your store uses [VTEX IO - Store Framework](https://help.vtex.com/en/tracks/cms--2YcpgIljVaLVQYMzxQbc3z/4yB9wSl79cArd68aRBnBZ2), you must enable the `Send events in GA4 format` setting in the VTEX Admin and configure the app to receive all Google Analytics 4 updates. For more information, see the [Installing Google Tag Manager](https://developers.vtex.com/docs/guides/vtex-io-documentation-installing-google-tag-manager) guide. diff --git a/docs/announcements/en/use-the-nominal-tax-and-avoid-customers-abandoning-their-shopping-cart.md b/docs/announcements/en/use-the-nominal-tax-and-avoid-customers-abandoning-their-shopping-cart.md index 05fcd0dd2..55184bee1 100644 --- a/docs/announcements/en/use-the-nominal-tax-and-avoid-customers-abandoning-their-shopping-cart.md +++ b/docs/announcements/en/use-the-nominal-tax-and-avoid-customers-abandoning-their-shopping-cart.md @@ -32,5 +32,5 @@ The functionality can be used whenever retailers want to opt for a fixed product - Under "What kind and amount of tax?", choose the Nominal tax option - Fill in the required fields and click on save -![Nominal tax EN](https://images.ctfassets.net/alneenqid6w5/5ntJCk8NaGwYD4W4ZzTx9b/6217dcf2fd3ba137d84f78a7d3e8d129/Nominal_tax_EN.png) +![Nominal tax EN](//images.ctfassets.net/alneenqid6w5/5ntJCk8NaGwYD4W4ZzTx9b/6217dcf2fd3ba137d84f78a7d3e8d129/Nominal_tax_EN.png) diff --git a/docs/announcements/en/ux-improvements-at-checkout-for-expired-cards.md b/docs/announcements/en/ux-improvements-at-checkout-for-expired-cards.md index bc5b0be5d..5986df865 100644 --- a/docs/announcements/en/ux-improvements-at-checkout-for-expired-cards.md +++ b/docs/announcements/en/ux-improvements-at-checkout-for-expired-cards.md @@ -23,7 +23,7 @@ To continue enhancing this experience, we have included additional validation in Previously, customers could select an expired card, proceed with a purchase, and then the payment would be declined. We now flag expired cards and prevent them from being chosen at checkout, in order to offer a smoother shopping experience. -![EN - Expired Cards](https://images.ctfassets.net/alneenqid6w5/7HzPrSIeXAcZj1x5v7PFsB/857a5d45b665bbde2d646f06a32d8fe2/EN_-_Expired_Cards.png) +![EN - Expired Cards](//images.ctfassets.net/alneenqid6w5/7HzPrSIeXAcZj1x5v7PFsB/857a5d45b665bbde2d646f06a32d8fe2/EN_-_Expired_Cards.png) ## Why did we make this change? diff --git a/docs/announcements/en/vtex-insurance-discontinuity.md b/docs/announcements/en/vtex-insurance-discontinuity.md new file mode 100644 index 000000000..bec16f24d --- /dev/null +++ b/docs/announcements/en/vtex-insurance-discontinuity.md @@ -0,0 +1,31 @@ +--- +title: 'VTEX Insurance Discontinuity' +id: 413Jet3S6F49mmlQzZ7Bev +status: PUBLISHED +createdAt: 2024-01-19T19:54:48.085Z +updatedAt: 2024-01-29T21:49:24.406Z +publishedAt: 2024-01-29T21:49:24.406Z +contentType: updates +productTeam: Others +author: 5l3eEiSz8MpcppCxcnijGz +slug: vtex-insurance-discontinuity +locale: en +legacySlug: vtex-insurance-discontinuity +announcementImageID: '' +announcementSynopsisEN: 'VTEX Insurance has been discontinued as a VTEX product, but will continue to exist as Assurant Digital.' +--- + +As of December 11, 2023, VTEX Insurance was deprecated as a VTEX product, but its features will be migrated to Assurant Digital. + +**VTEX Insurance** was an app that allowed merchants to associate their store products with warranty offers from the partner warranty company [Assurant](https://www.assurant.com.br/). This feature allowed your store to offer custom warranties to customers, providing financial protection against faulty or defective products or services. + +# What has changed? + +There will be no contractual or commercial changes since the contract was between the customers and Assurant. The main change concerns support services, which were previously provided by both companies and will now be exclusively provided by Assurant. + +# What needs to be done? + +No action is required, as the update will be applied automatically to all VTEX stores. Any technical questions or issues related to the product should be addressed directly with [Assurant](https://www.assurant.com.br/). + +
VTEX will not provide technical support to customers.
+ diff --git a/docs/announcements/en/vtex-intelligent-search-new-visual-editor-for-merchandising-rules.md b/docs/announcements/en/vtex-intelligent-search-new-visual-editor-for-merchandising-rules.md new file mode 100644 index 000000000..6a205a764 --- /dev/null +++ b/docs/announcements/en/vtex-intelligent-search-new-visual-editor-for-merchandising-rules.md @@ -0,0 +1,37 @@ +--- +title: 'VTEX Intelligent Search: New visual editor for Merchandising Rules' +id: 63xoRkTEoqllK6KKadys51 +status: PUBLISHED +createdAt: 2024-01-30T13:15:08.893Z +updatedAt: 2024-01-31T17:00:02.465Z +publishedAt: 2024-01-31T17:00:02.465Z +contentType: updates +productTeam: Marketing & Merchandising +author: 1malnhMX0vPThsaJaZMYm2 +slug: vtex-intelligent-search-new-visual-editor-for-merchandising-rules +locale: en +legacySlug: vtex-intelligent-search-new-visual-editor-for-merchandising-rules +announcementImageID: '' +announcementSynopsisEN: 'Explore the visual editor for Merchandising Rules in VTEX Intelligent Search.' +--- + +[Merchandising Rules](https://help.vtex.com/en/tracks/vtex-intelligent-search--19wrbB7nEQcmwzDPl1l4Cb/5tBSYXb9EIdePa0MWTnFd0) is a feature that handles search results in stores using [VTEX Intelligent Search](https://help.vtex.com/en/tracks/vtex-intelligent-search--19wrbB7nEQcmwzDPl1l4Cb/3qgT47zY08biLP3d5os3DG). This feature allows you to display products that are more relevant to the customer and to add or hide pre-selected products from the search results. + +To provide a more visual, complete, and intuitive experience, we have launched a new editor option for creating merchandising rules. + +## What has changed? + +Previously, stores using [VTEX Intelligent Search](https://help.vtex.com/en/tracks/vtex-intelligent-search--19wrbB7nEQcmwzDPl1l4Cb/3qgT47zY08biLP3d5os3DG) relied exclusively on the [manual editor](https://help.vtex.com/en/tracks/vtex-intelligent-search--19wrbB7nEQcmwzDPl1l4Cb/2FpbarYzsnbg7aZZn3TGF8) for Merchandising Rules. Now, you can also choose the [new visual editor](https://help.vtex.com/en/tracks/vtex-intelligent-search--19wrbB7nEQcmwzDPl1l4Cb/2ejly01m1w28RsZlCKowEr), which allows you to: + +* Preview the search results customers will see while navigating the store. +* Reorder search results. +* Pin a product to the top positions in the search results. +* Review the main product information. + +![visual-merch-rules-EN-announcement](//images.ctfassets.net/alneenqid6w5/3QINWXoZCkcpqPq00SLR6q/058e0548f09749d0db291a9a222e369f/visual-merch-rules-EN-announcement.png) + +When creating a merchandising rule in the VTEX Admin under **Storefront > Intelligent Search > Merchandising Rules > New**, you can choose the type of editor you want to use. Read the [Merchandising Rules](https://help.vtex.com/en/tracks/vtex-intelligent-search--19wrbB7nEQcmwzDPl1l4Cb/5tBSYXb9EIdePa0MWTnFd0#types-of-editing) guide for more information on the differences between the manual and the visual editor. + +## What needs to be done? + +No action is required. The new editor is available for all stores using[ VTEX Intelligent Search](https://help.vtex.com/en/tracks/vtex-intelligent-search--19wrbB7nEQcmwzDPl1l4Cb/3qgT47zY08biLP3d5os3DG). Read the [Creating merchandising rules - Visual Editor](https://help.vtex.com/en/tracks/vtex-intelligent-search--19wrbB7nEQcmwzDPl1l4Cb/2ejly01m1w28RsZlCKowEr) guide for more information. diff --git a/docs/announcements/en/vtex-io-documentation-has-a-new-home.md b/docs/announcements/en/vtex-io-documentation-has-a-new-home.md index 208a2bb94..f54d527d5 100644 --- a/docs/announcements/en/vtex-io-documentation-has-a-new-home.md +++ b/docs/announcements/en/vtex-io-documentation-has-a-new-home.md @@ -19,7 +19,7 @@ Since March 13th, 2020, VTEX IO and VTEX IO Store Framework documentation is no The documentation can be accessed in [**VTEX IO Docs**](https://vtex.io/docs), our documentation platform where all content related to both solutions is available. -![vtex-io-docs](https://images.ctfassets.net/alneenqid6w5/3mjm7jrAJybhh11YIBsU7Y/a78b3e5600bc5b7c1dcefcaa5da40fb6/vtex-io-docs.png) +![vtex-io-docs](//images.ctfassets.net/alneenqid6w5/3mjm7jrAJybhh11YIBsU7Y/a78b3e5600bc5b7c1dcefcaa5da40fb6/vtex-io-docs.png) ## Why the change? @@ -33,7 +33,7 @@ The decision to remove VTEX IO and VTEX IO Store Framework documentation from He Home to our [API documentation](https://developers.vtex.com/reference), [guides](https://developers.vtex.com/docs) aimed at developers working with integrations and customization, and the [Release Notes](https://developers.vtex.com/changelog), which are synced with all the latest updates about our product, the [**Developer Portal**](https://developers.vtex.com) - formerly known as Help Center Developer Docs - offers all the necessary resources for VTEX's most advanced users in a single place. -![developer-portal](https://images.ctfassets.net/alneenqid6w5/7MvPBbDIyOhzeOXqpJ7IqP/4c1aa7fcb8d7275e1287d5e03bbe1e80/developer-portal.png) +![developer-portal](//images.ctfassets.net/alneenqid6w5/7MvPBbDIyOhzeOXqpJ7IqP/4c1aa7fcb8d7275e1287d5e03bbe1e80/developer-portal.png) Aiming to improve VTEX development experience, the Developer Portal will soon incorporate the VTEX IO and VTEX IO Store Framework documentation - which is available today on VTEX IO Docs. diff --git a/docs/announcements/en/vtex-is-now-available-in-dutch-french-and-korean.md b/docs/announcements/en/vtex-is-now-available-in-dutch-french-and-korean.md index e2df97019..20c078037 100644 --- a/docs/announcements/en/vtex-is-now-available-in-dutch-french-and-korean.md +++ b/docs/announcements/en/vtex-is-now-available-in-dutch-french-and-korean.md @@ -17,7 +17,7 @@ announcementSynopsisEN: 'VTEX Admin has three new language options.' The VTEX admin currently supports different language options to serve our clients all over the world. We localize our product to enhance its overall experience, not only through translations but also on a cultural level, taking into account the particularities of each country. -![EN new locales](https://images.ctfassets.net/alneenqid6w5/4ymaJnFYZxRTjTZmoD54Gy/aa4557f81746ab4e3735b07aaf4085a0/EN_new_locales.jpg) +![EN new locales](//images.ctfassets.net/alneenqid6w5/4ymaJnFYZxRTjTZmoD54Gy/aa4557f81746ab4e3735b07aaf4085a0/EN_new_locales.jpg) ## What has changed? In addition to Portuguese, English, Spanish, Italian, Romanian and Japanese, starting May 2021, VTEX users will find three new language options in our Admin: Dutch, French and Korean. diff --git a/docs/announcements/en/vtex-launches-the-new-version-of-instore-vtex-sales-app.md b/docs/announcements/en/vtex-launches-the-new-version-of-instore-vtex-sales-app.md index b0e69c654..b73f8deb2 100644 --- a/docs/announcements/en/vtex-launches-the-new-version-of-instore-vtex-sales-app.md +++ b/docs/announcements/en/vtex-launches-the-new-version-of-instore-vtex-sales-app.md @@ -29,7 +29,7 @@ The new menu provides significant advantages, which are highlighted below: - **Intuitive navigation:** Improved layout to quickly find what you need. - **Visual consistency:** Consistent look and feel aligned with other recent platform updates. -“menu-sales-app-en” +“menu-sales-app-en” ### Offers section @@ -37,13 +37,13 @@ The Offers section allows merchants to display specific products or search resul One of the key features of this update is that merchants can set the Offers section as their home page. This provides a more customized user experience, as customers are immediately greeted with selected content and product recommendations. Learn more in the [Enabling Local stock sale in VTEX Sales App](https://help.vtex.com/en/tutorial/enabling-local-stock-sale-in-vtex-sales-app--54eQN4rOH5yBYPGG2w8v9q) article. -“anuncio-sale-app-en” +“anuncio-sale-app-en” ### Sales Performance The Sales Performance page allows merchants to view their sales metrics and compare performance across sales dates and staff performance. Learn more in the [VTEX Sales App: Sales Performance](https://help.vtex.com/en/tutorial/sales-app-sales-performance--7i4Elt835tatBM6iqZoc56) article. -“vendas-da-loja-sales-app-en” +“vendas-da-loja-sales-app-en” ## What needs to be done? diff --git a/docs/announcements/en/vtex-marketplace-launches-in-2022.md b/docs/announcements/en/vtex-marketplace-launches-in-2022.md index ba5ad79b6..ca074df55 100644 --- a/docs/announcements/en/vtex-marketplace-launches-in-2022.md +++ b/docs/announcements/en/vtex-marketplace-launches-in-2022.md @@ -29,7 +29,7 @@ The new features allow marketplaces to: Go beyond traditional ecommerce with the [VTEX 2022 Marketplace Release](https://content.vtex.com/en/2022-marketplace-release/?utm_source=announcement&utm_medium=organic&utm_campaign=2022_marketplace_release). -![capa de blog marketplace 2022](https://images.ctfassets.net/alneenqid6w5/6U2cM7UiQOatP0A781yxEk/9c691ba396bbd1c6fdd0c8d6b53f1b58/capa_de_blog.png) +![capa de blog marketplace 2022](//images.ctfassets.net/alneenqid6w5/6U2cM7UiQOatP0A781yxEk/9c691ba396bbd1c6fdd0c8d6b53f1b58/capa_de_blog.png) ## What are the launches? @@ -78,7 +78,7 @@ Learn more about each one below. ### Seller Portal -![Seller Portal gif 2022 launch](https://images.ctfassets.net/alneenqid6w5/48uQe9Gi0K9ZU8qyXXO8US/ff02b9c926398dcfa69683bcfbf5b02f/Seller_Portal.gif) +![Seller Portal gif 2022 launch](//images.ctfassets.net/alneenqid6w5/48uQe9Gi0K9ZU8qyXXO8US/ff02b9c926398dcfa69683bcfbf5b02f/Seller_Portal.gif) The Seller Portal is a VTEX platform edition for [sellers](https://help.vtex.com/en/tutorial/marketplace-strategies-at-vtex--tutorials_402) to connect and sell their products on VTEX marketplaces. The portal allows sellers to access all the key features necessary to operate ecommerce on big storefronts, increasing visibility and sales conversion. @@ -126,7 +126,7 @@ To facilitate new sellers joining the Seller Portal, we have also launched the [ ### Seller management -![Seller management gif 2022 launch](https://images.ctfassets.net/alneenqid6w5/6nedzBeTr3y9d47ArKh40r/d280e61590f95fcd669cf45b137790f8/Seller_Management.gif) +![Seller management gif 2022 launch](//images.ctfassets.net/alneenqid6w5/6nedzBeTr3y9d47ArKh40r/d280e61590f95fcd669cf45b137790f8/Seller_Management.gif) We launched the redesigned experience of the [Seller Management](https://help.vtex.com/en/tutorial/gerenciamento-de-sellers--6eEiOISwxuAWJ8w6MtK7iv) page, where marketplace operators can [add sellers](https://help.vtex.com/en/tutorial/adicionar-seller-beta--6q4G4RNqVENr5YMJyindwL) and their respective information and manage their status. diff --git a/docs/announcements/en/vtex-sales-app-will-no-longer-be-available-for-windows.md b/docs/announcements/en/vtex-sales-app-will-no-longer-be-available-for-windows.md new file mode 100644 index 000000000..b098f24f0 --- /dev/null +++ b/docs/announcements/en/vtex-sales-app-will-no-longer-be-available-for-windows.md @@ -0,0 +1,37 @@ +--- +title: 'VTEX Sales App will no longer be available as an application on Windows' +id: 1wcqeNs1AyppGdu20FjAJ8 +status: PUBLISHED +createdAt: 2023-08-02T15:12:02.978Z +updatedAt: 2023-08-03T16:00:53.203Z +publishedAt: 2023-08-03T16:00:53.203Z +contentType: updates +productTeam: Shopping +author: 2o8pvz6z9hvxvhSoKAiZzg +slug: vtex-sales-app-will-no-longer-be-available-for-windows +locale: en +legacySlug: vtex-sales-app-will-no-longer-be-available-for-windows +announcementImageID: '' +announcementSynopsisEN: 'The VTEX Sales App will no longer be supported as a native app on Windows, available only on the web interface.' +--- + +As part of our ongoing efforts to improve the user experience, we are deprecating VTEX Sales App for Windows. + +## What has changed? + +As of October 31, 2023, VTEX Sales App will no longer be available for Windows. + +## What needs to be done? + +The update will be automatically applied to all VTEX stores using VTEX Sales App. To access it from Windows, or any operating system, you will need to access the web version of VTEX Sales App through the following URL: + +``` +https://{accountname}.myvtex.com/assisted-sales/sales-app +``` + +To learn more about VTEX Sales App, see our documentation: + +* [VTEX Sales App - Getting started and setting up](https://help.vtex.com/en/tracks/instore-primeiros-passos-e-configuracoes--zav76TFEZlAjnyBVL5tRc#) +* [VTEX Sales App - Payments](https://help.vtex.com/en/tracks/instore-pagamentos--43B4Nr7uZva5UdwWEt3PEy#) +* [VTEX Sales App - Using the app](https://help.vtex.com/en/tracks/instore-usando-o-app--4BYzQIwyOHvnmnCYQgLzdr#) +* [Unified Commerce Strategies](https://help.vtex.com/en/tracks/estrategias-de-comercio-unificado--3WGDRRhc3vf1MJb9zGncnv) diff --git a/docs/announcements/en/web-page-performance-deprecation.md b/docs/announcements/en/web-page-performance-deprecation.md new file mode 100644 index 000000000..57cf925f5 --- /dev/null +++ b/docs/announcements/en/web-page-performance-deprecation.md @@ -0,0 +1,24 @@ +--- +title: 'Web Page Performance module discontinuation' +id: 4zrnpCSC8R8OFpahiaf2sE +status: PUBLISHED +createdAt: 2024-05-29T17:50:25.024Z +updatedAt: 2024-05-29T19:04:53.248Z +publishedAt: 2024-05-29T19:04:53.248Z +contentType: updates +productTeam: Channels +author: 2p7evLfTcDrhc5qtrzbLWD +slug: web-page-performance-deprecation +locale: en +legacySlug: web-page-performance-module-discontinuation +announcementImageID: '' +announcementSynopsisEN: 'The Web Page Performance module will be deprecated.' +--- + +On **June 04, 2024,** we will disable the VTEX Admin **Web Page Performance module.** The module allowed merchants to monitor the performance metrics of their ecommerce URLs presented by [PageSpeed Insights](https://developers.google.com/speed/docs/insights/v5/about) directly on the VTEX platform. + +From now on, merchants will be able to [monitor and optimize these metrics](https://developers.google.com/speed?hl=es-419) through the [PageSpeed Insights](https://pagespeed.web.dev/) website. + +## What needs to be done? + +In this discontinuation, the merchants do not need to take any action. In the VTEX Admin, the [Store Overview](https://help.vtex.com/en/tutorial/vista-general-de-la-tienda--P8ahguoRs0U3PzmXg2wuQ) and [Sales Performance](https://help.vtex.com/en/tutorial/desempeno-de-ventas--3DMube0sEsK9vPcRYGas72) modules will continue to be available. diff --git a/docs/announcements/en/welcome-to-the-redesigned-vtex-admin-new.md b/docs/announcements/en/welcome-to-the-redesigned-vtex-admin-new.md index 215defd36..b2f028220 100644 --- a/docs/announcements/en/welcome-to-the-redesigned-vtex-admin-new.md +++ b/docs/announcements/en/welcome-to-the-redesigned-vtex-admin-new.md @@ -19,7 +19,7 @@ Digital businesses are increasingly looking for tools that can help them grow, w Welcome to the [redesigned Admin experience](https://content.vtex.com/join-new-admin-beta-program-en/?utm_source=announcement&utm_medium=organic&utm_campaign=new_admin_beta). -![Store Overview gif EN](https://images.ctfassets.net/alneenqid6w5/4vKmiLmTVUtaxn5vzpX5xq/27b257963a3bcd2e24374c78e8bcbc4a/Store_Overview_gif_EN.gif) +![Store Overview gif EN](//images.ctfassets.net/alneenqid6w5/4vKmiLmTVUtaxn5vzpX5xq/27b257963a3bcd2e24374c78e8bcbc4a/Store_Overview_gif_EN.gif) ## What has changed? diff --git a/docs/announcements/en/weve-released-our-new-cross-selling-and-up-selling-apis.md b/docs/announcements/en/weve-released-our-new-cross-selling-and-up-selling-apis.md index 14aa31aad..8fa0cab66 100644 --- a/docs/announcements/en/weve-released-our-new-cross-selling-and-up-selling-apis.md +++ b/docs/announcements/en/weve-released-our-new-cross-selling-and-up-selling-apis.md @@ -3,8 +3,8 @@ title: "We've released our new Cross-selling and Up-selling APIs" id: 37Lc6sI2owMCiUamocgAcc status: PUBLISHED createdAt: 2017-12-04T18:54:28.850Z -updatedAt: 2020-05-11T19:43:09.938Z -publishedAt: 2020-05-11T19:43:09.938Z +updatedAt: 2024-01-04T15:05:24.804Z +publishedAt: 2024-01-04T15:05:24.804Z contentType: updates productTeam: Marketing & Merchandising author: 245tA425AIeioKAk2eaiwS @@ -73,6 +73,6 @@ This API will return the products that were registered as Up-selling __suggestio ## Go further -For more details on the requests, please visit our [API documentation](https://developers.vtex.com/reference/crossselling#productsearchwhosawalsosaw). +For more details on the requests, please visit our [API documentation](https://developers.vtex.com/docs/api-reference/search-api#get-/api/catalog_system/pub/products/crossselling/whosawalsosaw/-productId-?endpoint=get-/api/catalog_system/pub/products/crossselling/whosawalsosaw/-productId-). For more information on the Cross-selling and Up-Selling techniques described above, access the [VTEX Help article](/en/tutorial/setting-up-a-similar-product-suggestions-accessories-and-generics) diff --git a/docs/announcements/en/wishlist-discover-the-new-vtex-app-store-app.md b/docs/announcements/en/wishlist-discover-the-new-vtex-app-store-app.md index cf5be8e54..62ee37cc0 100644 --- a/docs/announcements/en/wishlist-discover-the-new-vtex-app-store-app.md +++ b/docs/announcements/en/wishlist-discover-the-new-vtex-app-store-app.md @@ -24,7 +24,7 @@ The application is available in the [VTEX App Store](https://apps.vtex.com/ "VTE - Adding a heart icon next to each product in the product lists and product detail pages; - Creating a Wishlist page, where customers can see their favorite items and easily purchase them. -![Wishlist Printscreen](https://images.ctfassets.net/alneenqid6w5/5EVie6cixnjJTZPoxqa5MG/5a6e2ce9fe25d828a14e0ee9d6df4f80/Screen_Shot_2020-12-07_at_16.04.01.png) +![Wishlist Printscreen](//images.ctfassets.net/alneenqid6w5/5EVie6cixnjJTZPoxqa5MG/5a6e2ce9fe25d828a14e0ee9d6df4f80/Screen_Shot_2020-12-07_at_16.04.01.png) ## What are the advantages? - Makes your store’s shopping experience more complete; diff --git a/docs/announcements/en/you-can-now-restrict-user-access-to-the-settings-screen-on-the-orders.md b/docs/announcements/en/you-can-now-restrict-user-access-to-the-settings-screen-on-the-orders.md index 354383732..bae1d05c4 100644 --- a/docs/announcements/en/you-can-now-restrict-user-access-to-the-settings-screen-on-the-orders.md +++ b/docs/announcements/en/you-can-now-restrict-user-access-to-the-settings-screen-on-the-orders.md @@ -21,7 +21,7 @@ From June 25 th, 2019, users without access to Checkout Seeking to ensure greater safety, we created the possibility to limit user access to the **Settings** screen on the Orders Management module, allowing information to be edited by selected users only. -![2019-06-07 17 24 10-Settings.en](https://images.ctfassets.net/alneenqid6w5/6YfxLgI43YD5FwrXu92j2A/aca4f546516816fabd42f25a39450a6d/2019-06-07_17_24_10-Settings.en.png) +![2019-06-07 17 24 10-Settings.en](//images.ctfassets.net/alneenqid6w5/6YfxLgI43YD5FwrXu92j2A/aca4f546516816fabd42f25a39450a6d/2019-06-07_17_24_10-Settings.en.png) ## Main Advantages @@ -41,7 +41,7 @@ In order to do this, you need to add a product called `Checkout` to the desired 6. Choose the type of permission you wish to grant: either `Save Order Configuration` if you want to allow the user to edit the **Orders** secction, or `Save OrderForm Configuration` if you want the user to edit the **Cart** section. 7. Finally, click on **Save**. -![GIT-Checkout.en](https://images.ctfassets.net/alneenqid6w5/1stGxj4wiW6Ijfl4f5QFry/481f3c628d303dc72a40db8bbb81a89e/GIT-Checkout.en.gif) +![GIT-Checkout.en](//images.ctfassets.net/alneenqid6w5/1stGxj4wiW6Ijfl4f5QFry/481f3c628d303dc72a40db8bbb81a89e/GIT-Checkout.en.gif) Upon adding this new product to a profile, ensure that the desired users are in fact linked to this profile. diff --git a/docs/announcements/es/access-googles-pagespeed-insights-in-your-vtex-admin.md b/docs/announcements/es/access-googles-pagespeed-insights-in-your-vtex-admin.md index 029683f8f..743884554 100644 --- a/docs/announcements/es/access-googles-pagespeed-insights-in-your-vtex-admin.md +++ b/docs/announcements/es/access-googles-pagespeed-insights-in-your-vtex-admin.md @@ -21,7 +21,7 @@ Con este fin, hemos creado la nueva pantalla [Rendimiento de las páginas web](h PageSpeed Insights y Lighthouse son herramientas desarrolladas por Google para proporcionar información sobre la experiencia de usuario de una página tanto en dispositivos móviles como de escritorio, ofreciendo sugerencias sobre cómo se puede mejorar esa página. Utilizan las [Métricas web principales de Google](https://web.dev/vitals/#core-web-vitals) para evaluar la experiencia del usuario _online_. -![Web page performance Dash ES](https://images.ctfassets.net/alneenqid6w5/4EHCyrE0JQxGgxhk1YVdMY/32c901997b6a96b00b197ce99d2dd146/Screen_Shot_2022-06-29_at_15.47.04.png) +![Web page performance Dash ES](//images.ctfassets.net/alneenqid6w5/4EHCyrE0JQxGgxhk1YVdMY/32c901997b6a96b00b197ce99d2dd146/Screen_Shot_2022-06-29_at_15.47.04.png) ## ¿Qué cambió? diff --git a/docs/announcements/es/admin-disponivel-em-japones.md b/docs/announcements/es/admin-disponivel-em-japones.md index 705a4b574..b12a28ea1 100644 --- a/docs/announcements/es/admin-disponivel-em-japones.md +++ b/docs/announcements/es/admin-disponivel-em-japones.md @@ -25,4 +25,4 @@ La [apertura de una oficina en Singapur](https://vtex.com/us-en/press/vtex-opens ## ¿Qué se necesita hacer? Para visualizar el Admin en japonés, basta con seleccionar el código __JP__ en el menú desplegable de idioma situado en la esquina superior derecha de la pantalla. -![Seleccionar el código JP ](https://images.ctfassets.net/alneenqid6w5/4rQI0Nb2Bmz6P6dQs3Bixv/7ab7644ee7b02343b7eccaa5dc2e4596/japones.png) +![Seleccionar el código JP ](//images.ctfassets.net/alneenqid6w5/4rQI0Nb2Bmz6P6dQs3Bixv/7ab7644ee7b02343b7eccaa5dc2e4596/japones.png) diff --git a/docs/announcements/es/admin-navigation-will-now-be-restricted-by-user-role.md b/docs/announcements/es/admin-navigation-will-now-be-restricted-by-user-role.md index f38564df5..2ee705f62 100644 --- a/docs/announcements/es/admin-navigation-will-now-be-restricted-by-user-role.md +++ b/docs/announcements/es/admin-navigation-will-now-be-restricted-by-user-role.md @@ -29,7 +29,7 @@ Ahora, los usuarios sólo verán los ítems del menú de la barra lateral a los La imagen a continuación ilustra cómo la barra lateral cambiaría al aplicar esta modificación de mantenimiento para mejorar la seguridad y la experiencia de usuario de su tienda. -![ES Sidebar permissions announcement screenshot](https://images.ctfassets.net/alneenqid6w5/1dnqc48HsZDxmiUygavYHZ/e099126ea9483ee64e156948b6bd1695/ES_Sidebar_permissions_announcement_screenshot__1_.png) +![ES Sidebar permissions announcement screenshot](//images.ctfassets.net/alneenqid6w5/1dnqc48HsZDxmiUygavYHZ/e099126ea9483ee64e156948b6bd1695/ES_Sidebar_permissions_announcement_screenshot__1_.png) ## ¿Por qué realizamos este cambio? diff --git a/docs/announcements/es/amazon-integration-amazon-offer-matching.md b/docs/announcements/es/amazon-integration-amazon-offer-matching.md new file mode 100644 index 000000000..74394acbb --- /dev/null +++ b/docs/announcements/es/amazon-integration-amazon-offer-matching.md @@ -0,0 +1,35 @@ +--- +title: 'Integración con Amazon: Match de anuncios Amazon' +id: 6cWiUoUTzVtOAVpF4XhOzm +status: PUBLISHED +createdAt: 2023-07-04T20:11:24.168Z +updatedAt: 2023-07-04T21:44:36.582Z +publishedAt: 2023-07-04T21:44:36.582Z +contentType: updates +productTeam: Channels +author: 2p7evLfTcDrhc5qtrzbLWD +slug: integracion-con-amazon-match-de-anuncios-amazon +locale: es +legacySlug: match-de-anuncios-amazon +announcementImageID: '' +announcementSynopsisES: 'El proceso de matching de anuncios Amazon es ahora manual. Conoce la nueva página.' +--- + +La [integración](https://help.vtex.com/es/tracks/configurar-integracao-com-a-amazon) entre las tiendas VTEX y Amazon permite a los sellers enviar su catálogo de productos al marketplace, lo que amplía sus canales de venta. Con el objetivo de ofrecer mayor calidad a los anuncios que se muestran en Amazon, hemos desarrollado una nueva página para que los sellers de VTEX hagan el proceso de matching de productos. + +## ¿Qué cambió? + +Antes, cuando un seller enviaba un producto a la integración de Amazon, se realizaba un proceso de matching automático para vincular el SKU del seller con el ASIN (Número de Identificación Estándar de Amazon) del producto en Amazon. Sin embargo, a veces el proceso provocaba errores de compatibilidad entre el producto enviado y el anuncio mostrado en Amazon. + +Con el nuevo flujo de matching, los sellers son los responsables de aprobar las coincidencias entre sus productos y los anuncios de Amazon. Aunque el matching es ahora un proceso manual, los sellers pueden aprobar varios SKU a la vez. + +## ¿Por qué realizamos este cambio? + +El proceso será ahora completamente manual. Este cambio tiene como objetivo reducir los errores de compatibilidad, para que los sellers ofrezcan anuncios fiables y de calidad en el marketplace, dando a los sellers el control sobre la correspondencia entre los productos enviados y los anuncios publicados. + +## ¿Qué se necesita hacer? + +Puedes encontrar la página __Match de anuncios Amazon__ en *Marketplace* > __Match de anuncios Amazon__ o a través de la barra de búsqueda. La página estará disponible para todas las cuentas VTEX a partir del 03 de Julio de 2023. No se requiere ninguna acción para activarla. + +Para más información sobre el funcionamiento de la página, consulta la [documentación Match de anuncios Amazon](https://help.vtex.com/en/tutorial/match-de-anuncios-amazon--7fRfoP69kYgg8znImMhyQ0). + diff --git a/docs/announcements/es/amazon-new-category-mapping-model.md b/docs/announcements/es/amazon-new-category-mapping-model.md new file mode 100644 index 000000000..df2c8b919 --- /dev/null +++ b/docs/announcements/es/amazon-new-category-mapping-model.md @@ -0,0 +1,35 @@ +--- +title: 'Amazon: nuevo modelo de mapeo de categorías' +id: 584nPLYkI8tnOGz1s4X5LE +status: PUBLISHED +createdAt: 2023-11-27T23:08:37.697Z +updatedAt: 2023-12-18T15:49:17.763Z +publishedAt: 2023-12-18T15:49:17.763Z +contentType: updates +productTeam: Channels +author: 2p7evLfTcDrhc5qtrzbLWD +slug: amazon-nuevo-modelo-de-mapeo-de-categorias +locale: es +legacySlug: amazon-nuevo-modelo-de-mapeo-de-categorias +announcementImageID: '' +announcementSynopsisES: 'Conoce el nuevo modelo de mapeo de categorías y atributos en la integración de VTEX y Amazon.' +--- + +Un paso importante en la [integración](https://help.vtex.com/es/tracks/configurar-integracao-com-a-amazon--6sgd4Pagy3wNsWKBvmIFrP/5sYA9MlRo92jJIxKF1MTXb) entre las tiendas VTEX y Amazon es el proceso de mapeo de categorías y atributos, que consiste en realizar un match entre los productos de tu catálogo y los anuncios disponibles en Amazon. + +Para que el proceso de mapeo sea más fácil e intuitivo, hemos desarrollado el **[Mapeo de categorías y atributos a través del Admin VTEX](https://help.vtex.com/es/tracks/configurar-integracao-com-a-amazon--6sgd4Pagy3wNsWKBvmIFrP/5xklf2wSdeztQh4iy5kJvD?&utm_source=autocomplete#mapeamento-via-admin-vtex-beta),** que está disponible para tiendas VTEX de Brasil, México y Estados Unidos. Para acceder al nuevo modelo de mapeo, dirígete a **Marketplace > Marketplaces e integraciones > Amazon > Realizar mapeo.** El paso a paso está disponible en el tutorial [Envío y mapeo de categorías de productos a Amazon](https://help.vtex.com/es/tracks/configurar-integracao-com-a-amazon--6sgd4Pagy3wNsWKBvmIFrP/5xklf2wSdeztQh4iy5kJvD). + +## ¿Qué cambió? + +Antes, el proceso de mapeo solo podía realizarse [a través de la plantilla](https://help.vtex.com/es/tracks/configurar-integracao-com-a-amazon--6sgd4Pagy3wNsWKBvmIFrP/5xklf2wSdeztQh4iy5kJvD?&utm_source=autocomplete#mapeamento-via-planilha). Ahora, con el nuevo modelo de mapeo, puedes elegir la forma de mapeo que más se ajuste a los requisitos de tu operación. + +Estos son algunos de los beneficios del mapeo de categorías y atributos a través del Admin VTEX: + +- Dar seguimiento al status de mapeo de cada categoría. +- Buscar la categoría en Amazon para realizar la coincidencia (match) con tu catálogo. +- Relleno automático de atributos ya presentes en tu catálogo. +- Personalización de la tabla de tarifas de envío por SKU. + +## ¿Qué se necesita hacer? + +La funcionalidad estará disponible para todas las cuentas [VTEX que actúan como seller](https://help.vtex.com/es/tutorial/estrategias-de-marketplace-na-vtex--tutorials_402#sendo-seller-vtex) a partir del **18 de diciembre de 2023.** Para utilizarla, necesitas tener tu cuenta VTEX [integrada](https://help.vtex.com/pt/tracks/configurar-integracao-com-a-amazon--6sgd4Pagy3wNsWKBvmIFrP/5sYA9MlRo92jJIxKF1MTXb) con Amazon y enviar los productos utilizando el tutorial [Envío y mapeo de categorías de productos a Amazon](https://help.vtex.com/es/tracks/configurar-integracao-com-a-amazon--6sgd4Pagy3wNsWKBvmIFrP/5xklf2wSdeztQh4iy5kJvD). diff --git a/docs/announcements/es/assembly-options-new-app-to-simplify-product-customization-teste.md b/docs/announcements/es/assembly-options-new-app-to-simplify-product-customization-teste.md index 6b4ca8322..ae9387bc5 100644 --- a/docs/announcements/es/assembly-options-new-app-to-simplify-product-customization-teste.md +++ b/docs/announcements/es/assembly-options-new-app-to-simplify-product-customization-teste.md @@ -22,7 +22,7 @@ Una situación común en los restaurantes que aceptan pedidos online, por ejempl Para simplificar el uso de esta funcionalidad, hemos desarrollado la aplicación **Assembly Options**, que presenta una interfaz para configurar y gestionar las opciones de personalización. La aplicación solo está disponible para las tiendas que utilizan [VTEX IO](https://vtex.com/br-pt/store-framework/). -![assembly-options-app-es](https://images.ctfassets.net/alneenqid6w5/7AoMYLduvKisAxKMho64m0/322bc4f9209983c3fc2f5c7bc85321d6/assembly-options-app-es.PNG) +![assembly-options-app-es](//images.ctfassets.net/alneenqid6w5/7AoMYLduvKisAxKMho64m0/322bc4f9209983c3fc2f5c7bc85321d6/assembly-options-app-es.PNG) ## ¿Qué cambió? diff --git a/docs/announcements/es/assembly-options-new-app-to-simplify-product-customization.md b/docs/announcements/es/assembly-options-new-app-to-simplify-product-customization.md index 3d3e8ec2c..e35f023bf 100644 --- a/docs/announcements/es/assembly-options-new-app-to-simplify-product-customization.md +++ b/docs/announcements/es/assembly-options-new-app-to-simplify-product-customization.md @@ -22,7 +22,7 @@ Una situación común en los restaurantes que aceptan pedidos online, por ejempl Para simplificar el uso de esta funcionalidad, hemos desarrollado la aplicación **Assembly Options**, que presenta una interfaz para configurar y gestionar las opciones de personalización. La aplicación solo está disponible para las tiendas que utilizan [VTEX IO](https://vtex.com/br-pt/store-framework/). -![assembly-options-app-es](https://images.ctfassets.net/alneenqid6w5/7AoMYLduvKisAxKMho64m0/322bc4f9209983c3fc2f5c7bc85321d6/assembly-options-app-es.PNG) +![assembly-options-app-es](//images.ctfassets.net/alneenqid6w5/7AoMYLduvKisAxKMho64m0/322bc4f9209983c3fc2f5c7bc85321d6/assembly-options-app-es.PNG) ## ¿Qué cambió? diff --git a/docs/announcements/es/autocomplete-metrics-now-available-in-search-reports.md b/docs/announcements/es/autocomplete-metrics-now-available-in-search-reports.md index f1d88a642..e2d7156a7 100644 --- a/docs/announcements/es/autocomplete-metrics-now-available-in-search-reports.md +++ b/docs/announcements/es/autocomplete-metrics-now-available-in-search-reports.md @@ -23,7 +23,7 @@ Antes solo se podía ver y exportar informes sobre los resultados de búsqueda y
- Opções de filtros do relatório + Opções de filtros do relatório
Configuração de sellers na promoção + src="https://images.ctfassets.net/alneenqid6w5/2vhukfvaRA6F6aoa1zA0jj/fbffb2976972972a7c86b259f8a7d033/seller-promo-EN.png" style= "display: block; margin-left: auto; margin-right: auto;" alt = "Configuração de sellers na promoção">
Configuração de sellers na promoção + src="https://images.ctfassets.net/alneenqid6w5/233U9aja4gDKtrBge4c0tl/d114d8774fa855551fd16b7d32c5be21/seller-promo-EN2.png" style= "display: block; margin-left: auto; margin-right: auto;" alt = "Configuração de sellers na promoção">
diff --git a/docs/announcements/es/automatic-archiving-inactive-promotions.md b/docs/announcements/es/automatic-archiving-inactive-promotions.md new file mode 100644 index 000000000..f27b3f189 --- /dev/null +++ b/docs/announcements/es/automatic-archiving-inactive-promotions.md @@ -0,0 +1,41 @@ +--- +title: 'Archivado automático de promociones inactivas' +id: 4LDQbli98aRSNJDus7mgqi +status: PUBLISHED +createdAt: 2024-05-13T11:40:27.337Z +updatedAt: 2024-05-20T12:14:24.232Z +publishedAt: 2024-05-20T12:14:24.232Z +contentType: updates +productTeam: Marketing & Merchandising +author: 2AhArvGNSPKwUAd8GOz0iU +slug: archivado-automatico-de-promociones-inactivas +locale: es +legacySlug: archivado-automatico-de-promociones-inactivas +announcementImageID: '' +announcementSynopsisES: 'La nueva función de archivado automático de promociones inactivas mejora la gestión de promociones en tu tienda.' +--- + +Con el objetivo de optimizar la experiencia de gestión de promociones, VTEX está implementando el archivado automático de promociones inactivas. Esta funcionalidad facilita la organización y el monitoreo de las promociones disponibles en tu tienda. + +## ¿Qué cambió? + +Aplicamos las siguientes optimizaciones en la experiencia de gestión de promociones. + +**Autoarchivado de promociones: + +1. **Promociones con fecha de fin (inactivas):** se archivarán automáticamente 7 días después de la última modificación, contados a partir de la fecha de término de la promoción. + +2. **Promociones sin fecha de finalización (inactivas):** se archivarán automáticamente 30 días después de la última modificación. + +3. **Promociones con fecha de fin (activas):** se archivarán automáticamente 7 días después de la fecha de término de la promoción. + +**Optimización de recursos:** hemos optimizado el tiempo de carga y el desempeño de la lista de promociones. + +
+Para ver a las promociones que se archivaron automáticamente, accede al Admin VTEX Promociones > Promociones, o ingresa Promociones en la barra de búsqueda de la parte superior de la página. En la esquina superior derecha haz clic en , y después en Promociones aplicadas. +
+ +## ¿Qué se necesita hacer? + +No se requiere ninguna acción. La funcionalidad de archivado automático de promociones inactivas ya está disponible en todas las tiendas VTEX. + diff --git a/docs/announcements/es/black-week-vtex-dashboards-analysis-strategies.md b/docs/announcements/es/black-week-vtex-dashboards-analysis-strategies.md new file mode 100644 index 000000000..b158187cc --- /dev/null +++ b/docs/announcements/es/black-week-vtex-dashboards-analysis-strategies.md @@ -0,0 +1,22 @@ +--- +title: 'Black Week: Estrategias de Análisis de Dashboards VTEX' +id: 1MrvvWj1ziiqLWhM021PX7 +status: PUBLISHED +createdAt: 2023-11-20T20:29:11.550Z +updatedAt: 2023-11-20T20:39:16.159Z +publishedAt: 2023-11-20T20:39:16.159Z +contentType: updates +productTeam: Others +author: 2p7evLfTcDrhc5qtrzbLWD +slug: black-week-estrategias-de-analisis-de-dashboards-vtex +locale: es +legacySlug: black-week-estrategias-de-analisis-de-dashboards-vtex +announcementImageID: '' +announcementSynopsisES: 'Conozca las mejores estrategias para analizar sus métricas de ventas durante la Black Week con la guía VTEX Dashboards' +--- + +Hemos llegado oficialmente a la __Black Week,__ que se extiende del __20/11/2023__ al __27/11/2023.__ Las tiendas ya tienen sus campañas online y sus operaciones listas para atender a los compradores. + +Con el objetivo de maximizar las oportunidades de mejora de las acciones del __Black Friday__ durante este período, creamos el __Guía de los dashboards VTEX para la Black Week: FAQ,__ enfocado en aclarar las preguntas más frecuentes relacionadas con el uso de los dashboards en el VTEX Admin durante el evento más importante del año. + +Lea el [Guía de los dashboards VTEX para la Black Week: FAQ](https://help.vtex.com/es/tutorial/guia-de-los-dashboards-vtex-para-la-black-week-faq--6O3CiGiZctVIgIrpIcko9h) donde encontrará respuestas a las preguntas más frecuentes sobre cómo utilizar los Dashboards durante la Black Week. diff --git a/docs/announcements/es/build-and-scale-your-fulfillment-operation-with-vtex-pick-and-pack.md b/docs/announcements/es/build-and-scale-your-fulfillment-operation-with-vtex-pick-and-pack.md index 33bacada6..6099ce0b0 100644 --- a/docs/announcements/es/build-and-scale-your-fulfillment-operation-with-vtex-pick-and-pack.md +++ b/docs/announcements/es/build-and-scale-your-fulfillment-operation-with-vtex-pick-and-pack.md @@ -25,7 +25,7 @@ La solución combina dos funcionalidades y aplicaciones móviles: - [Last Mile](https://help.vtex.com/en/tutorial/vtex-pick-and-pack-last-mile--HN7WKV0xoq2ssVjsJlfzr): control de la entrega last-mile. - **Aplicaciones móviles:** aplicaciones para entregadores y conductores. -![pick_pack_gif_ES](https://images.ctfassets.net/alneenqid6w5/5T6FQD7E0lFkze9DtsrDas/c662e643c1ab451f005898166b65b0f7/pick_pack_gif_ES.gif) +![pick_pack_gif_ES](//images.ctfassets.net/alneenqid6w5/5T6FQD7E0lFkze9DtsrDas/c662e643c1ab451f005898166b65b0f7/pick_pack_gif_ES.gif) ## ¿Qué cambió? diff --git a/docs/announcements/es/callback-url-signature-authentication-token.md b/docs/announcements/es/callback-url-signature-authentication-token.md new file mode 100644 index 000000000..a0eece91d --- /dev/null +++ b/docs/announcements/es/callback-url-signature-authentication-token.md @@ -0,0 +1,32 @@ +--- +title: 'Callback URL signature: bloqueo de autorizaciones de pago asíncrono que no utilicen token de autenticación' +id: 3at5YtI2L6QqBym6Af56tV +status: PUBLISHED +createdAt: 2024-05-03T18:12:04.996Z +updatedAt: 2024-05-03T18:33:19.277Z +publishedAt: 2024-05-03T18:33:19.277Z +contentType: updates +productTeam: Financial +author: 6DODK49lJPk3yvcoe6GB6g +slug: callback-url-signature-token-de-autenticacion +locale: es +legacySlug: callback-url-signature-token-de-autenticacion +announcementImageID: '' +announcementSynopsisES: 'Token de autenticación para autorizaciones de pago asíncrono' +--- + +Con el objetivo de optimizar las operaciones de pago realizadas en la plataforma, VTEX está implementando el uso del token de autenticación `X-VTEX-signature`. Este token deben utilizarlo partners y proveedores de servicios de pago al retornar el status de una transacción de pago asíncrona a través de [callback URL](https://help.vtex.com/es/tutorial/payment-provider-protocol--RdsT2spdq80MMwwOeEq0m#callback-url). + +A partir del 27 de mayo de 2024, el gateway de VTEX enviará en cada transacción de pago la información de callback URL y el respectivo token de autenticación. + +Ejemplo de callback URL que contiene el token de autenticación: + +`https://gatewayqa.vtexpaids.com.br/api/pvt/paid-provider/transactions/8FB0F111111122222333344449984ACB/paids/A2A9A25B11111111222222333327883C/callback?accountName=teampaidsintegrations&X-VTEX-signa ture=R123456789aBcDeFGHij1234567890tk` + +## ¿Qué se necesita hacer? + +A partir del 26 de junio de 2024, todos los partners y proveedores de servicios de pago deben informar el status de una transacción de pago asíncrona únicamente a través de callback URL y token de autenticación. + +Después de esta fecha, cualquier información que se envíe únicamente a callback URL (sin el token de autenticación) será bloqueada y se cancelarán las respectivas transacciones de pago. + +Para más información sobre callback URL, consulta [Payment Provider Protocol](https://help.vtex.com/es/tutorial/payment-provider-protocol--RdsT2spdq80MMwwOeEq0m#callback-url) y [Create Payment endpoint](https://developers.vtex.com/docs/api-reference/payment-provider-protocol#post-/payments). diff --git a/docs/announcements/es/campaign-promotions-new-option-when-configuring-target-audience.md b/docs/announcements/es/campaign-promotions-new-option-when-configuring-target-audience.md index d144d9240..7f1fa6e49 100644 --- a/docs/announcements/es/campaign-promotions-new-option-when-configuring-target-audience.md +++ b/docs/announcements/es/campaign-promotions-new-option-when-configuring-target-audience.md @@ -23,7 +23,7 @@ Mejoramos la configuración de Audiencia de campañas para permitirte sumar púb En el Admin VTEX, en **Productos > Promociones y Tasas > Audiencia de campañas > Nueva audiencia de campaña**, en las configuraciones referidas al **Público objetivo**, agregamos la opción «y», donde antes solo estaba la opción «o». Esto significa que ahora puedes aplicar una lógica de adición de criterios («y»), además de la lógica de alternativa («o») que ya existía. Observa la imagen a continuación: -![publico-alvo-e-ou-es](https://images.ctfassets.net/alneenqid6w5/2NrpuE4MN7q6qaHI6mkoCe/a3b67e255c3d65380455c6baeae20ad8/es-publico-alvo.gif) +![publico-alvo-e-ou-es](//images.ctfassets.net/alneenqid6w5/2NrpuE4MN7q6qaHI6mkoCe/a3b67e255c3d65380455c6baeae20ad8/es-publico-alvo.gif) Con la nueva opción, puedes crear promociones de campaña a partir de una combinación de criterios de una manera más flexible. diff --git a/docs/announcements/es/catalogs-new-visual-and-navigation.md b/docs/announcements/es/catalogs-new-visual-and-navigation.md index 77fe0cfad..5a6d5bbd5 100644 --- a/docs/announcements/es/catalogs-new-visual-and-navigation.md +++ b/docs/announcements/es/catalogs-new-visual-and-navigation.md @@ -23,16 +23,16 @@ La principal diferencia para la versión antigua está en la navegación. Cambie ## Que ha cambiado La mayoría de los elementos del Catálogo se pueden encontrar en _Catálogo_, que se encuentra en la sección _PRODUCTOS_ del menú lateral. -![ES-Catálogo1](https://images.ctfassets.net/alneenqid6w5/34XVA7oE408IGWg0ksG4qQ/7ac747eed47cc684526edd8a8e860ace/ES-Cat__logo1.png) +![ES-Catálogo1](//images.ctfassets.net/alneenqid6w5/34XVA7oE408IGWg0ksG4qQ/7ac747eed47cc684526edd8a8e860ace/ES-Cat__logo1.png) El ítem _Tarjeta de regallo_ (que antes se llamaba _Vales_ y se encontraba en _Controles de campañas_) ahora está en _Pagos_, dentro de la sección _TRANSACCIONES_ del menú lateral. -![ES-Catálogo2](https://images.ctfassets.net/alneenqid6w5/1QZmRnr4Y8M80sSQGywG8i/6b66051ad5a8fe23a79d779faa2dfea4/ES-Cat__logo2.png) +![ES-Catálogo2](//images.ctfassets.net/alneenqid6w5/1QZmRnr4Y8M80sSQGywG8i/6b66051ad5a8fe23a79d779faa2dfea4/ES-Cat__logo2.png) El elemento _Configuraciones_ se convirtió en un ítem de _CMS_, que se encuentra en la sección _CONFIGURACIÓN DE LA TIENDA_ del menú lateral. -![ES-Catálogo3](https://images.ctfassets.net/alneenqid6w5/2KMa8ImOCsakEyaGa8yci0/c7f86a05fcb34f14b31771f558b3efe0/ES-Cat__logo3.png) +![ES-Catálogo3](//images.ctfassets.net/alneenqid6w5/2KMa8ImOCsakEyaGa8yci0/c7f86a05fcb34f14b31771f558b3efe0/ES-Cat__logo3.png) La pestaña _Marketplace_ ganó una sección propia del mismo nombre en el menú lateral. -![ES-Catálogo4](https://images.ctfassets.net/alneenqid6w5/6bTv54WR4QwaiOKOoiwSIG/f124f5a1bd87d0ce854108658cd52467/ES-Cat__logo4.png) +![ES-Catálogo4](//images.ctfassets.net/alneenqid6w5/6bTv54WR4QwaiOKOoiwSIG/f124f5a1bd87d0ce854108658cd52467/ES-Cat__logo4.png) diff --git a/docs/announcements/es/changes-in-the-name-and-restricted-actions-available-to-the-master-user.md b/docs/announcements/es/changes-in-the-name-and-restricted-actions-available-to-the-master-user.md index 0d6fbbe3f..542b9be6d 100644 --- a/docs/announcements/es/changes-in-the-name-and-restricted-actions-available-to-the-master-user.md +++ b/docs/announcements/es/changes-in-the-name-and-restricted-actions-available-to-the-master-user.md @@ -27,7 +27,7 @@ Tenga la seguridad de que no nos equivocamos. Tras un cuidadoso análisis, nuest Pero eso no es todo. También renovamos por completo el proceso para cambiar el usuario titular de una cuenta, transformándolo en un flujo de transferencia basado en invitaciones que es totalmente auditable. -![Gestion titular gif](https://images.ctfassets.net/alneenqid6w5/ha7KIfmy1QJQvmpnXJN5R/0faedf49cfdee92ffdaabbdb3a624b04/Announcement_ES.gif) +![Gestion titular gif](//images.ctfassets.net/alneenqid6w5/ha7KIfmy1QJQvmpnXJN5R/0faedf49cfdee92ffdaabbdb3a624b04/Announcement_ES.gif) Consulte [Transferir la propiedad de la tienda](https://help.vtex.com/es/tutorial/transferir-la-propiedad-de-la-tienda) para conocer más detalles sobre este nuevo proceso. diff --git a/docs/announcements/es/changes-in-vtex-support-service-policy.md b/docs/announcements/es/changes-in-vtex-support-service-policy.md new file mode 100644 index 000000000..3b851bba7 --- /dev/null +++ b/docs/announcements/es/changes-in-vtex-support-service-policy.md @@ -0,0 +1,18 @@ +--- +title: 'Cambios en la política de atención al cliente de Soporte VTEX' +id: 7f5YRWJQ7q0VUGCTDKVDon +status: PUBLISHED +createdAt: 2024-02-16T18:37:29.587Z +updatedAt: 2024-02-22T21:12:09.365Z +publishedAt: 2024-02-22T21:12:09.365Z +contentType: updates +productTeam: Billing +author: 5l3eEiSz8MpcppCxcnijGz +slug: cambios-en-la-politica-de-atencion-al-cliente-de-soporte-vtex +locale: es +legacySlug: cambios-en-la-politica-de-atencion-al-cliente-de-soporte-vtex +announcementImageID: '' +announcementSynopsisES: 'Ahora, el canal principal para abrir un ticket es la Comunidad VTEX.' +--- + +
Este contenido está siendo traducido.
diff --git a/docs/announcements/es/checkout-api-now-supports-recaptcha-v3.md b/docs/announcements/es/checkout-api-now-supports-recaptcha-v3.md new file mode 100644 index 000000000..1e7c08848 --- /dev/null +++ b/docs/announcements/es/checkout-api-now-supports-recaptcha-v3.md @@ -0,0 +1,39 @@ +--- +title: 'La API de Checkout ahora es compatible con reCAPTCHA v3' +id: 1buRTScMhlis0LESr7g8Rt +status: PUBLISHED +createdAt: 2023-06-28T19:52:18.268Z +updatedAt: 2023-08-25T23:36:39.909Z +publishedAt: 2023-08-25T23:36:39.909Z +contentType: updates +productTeam: Shopping +author: 2Gy429C47ie3tL9XUEjeFL +slug: la-api-de-checkout-ahora-es-compatible-con-recaptcha-v3 +locale: es +legacySlug: la-api-de-checkout-ahora-es-compatible-con-recaptcha-v3 +announcementImageID: '' +announcementSynopsisES: 'Esta solución para evitar usuarios falsos puede utilizarse en aplicaciones móviles y otras integraciones similares.' +--- + +[reCAPTCHA](https://help.vtex.com/es/tutorial/recaptcha-no-checkout--18Te3oDd7f4qcjKu9jhNzP) es una solución utilizada para la validación de usuarios reales que VTEX dispone para todas las tiendas. Prevé situaciones en que se utilizan programas maliciosos para cometer fraude, impidiendo así el acceso de falsos usuarios. + +Además de la funcionalidad disponible para los storefronts nativos de la plataforma VTEX, las tiendas que implementan storefronts propios también pueden [integrar reCAPTCHA](https://developers.vtex.com/docs/guides/recaptcha) a través de la API de Checkout con el fin de aumentar la seguridad de su tienda. + +## ¿Qué cambió? + +La API de Checkout ahora también admite validación reCAPTCHA basada en puntuación (equivalente a v3), adecuado para aplicaciones móviles nativas. + +
+VTEX está integrado con reCAPTCHA enterprise, que ofrece dos enfoques de validación: checkbox (equivalente a reCAPTCHA v2) y basada en puntuación (equivalente a reCAPTCHA v3). Consulta este artículo sobre reCAPTCHA en el Checkout de VTEX para aprender qué versión debes usar según las características de tu tienda. También puedes obtener más información sobre cada método: reCAPTCHA v2 o reCAPTCHA v3 con la documentación proporcionada por Google. +
+ +Sin embargo, la opción de integración con validación de reCAPTCHA checkbox (equivalente a v2) sigue disponible y es la opción recomendada si deseas implementar una [integración de reCAPTCHA](https://developers.vtex.com/docs/guides/recaptcha) que no sea en una aplicación móvil nativa. + +Actualmente, validación basada en puntuación no está disponible para los storefronts nativos de VTEX - se espera que lo esté en los próximos meses. Esta solución sólo está disponible para las integraciones basadas en la API de Checkout. + +## ¿Qué se necesita hacer? + +Si utilizas una solución de storefront nativo de VTEX o la integración con reCAPTCHA checkbox a través de la API de Checkout, no es necesario realizar ninguna acción. reCAPTCHA seguirá funcionando de acuerdo con tu configuración. + +Si deseas implementar reCAPTCHA en un storefront de aplicación móvil nativa, debes utilizar validación basada en puntuación. Ponte en contacto con tu equipo de desarrolladores y consulta la [guía de integración de reCAPTCHA](https://developers.vtex.com/docs/guides/recaptcha). + diff --git a/docs/announcements/es/checkout-setting-up-the-cardholder-document-id-field.md b/docs/announcements/es/checkout-setting-up-the-cardholder-document-id-field.md index 8f133a2a7..532fe509d 100644 --- a/docs/announcements/es/checkout-setting-up-the-cardholder-document-id-field.md +++ b/docs/announcements/es/checkout-setting-up-the-cardholder-document-id-field.md @@ -45,7 +45,7 @@ Para comprobar si los proveedores antifraude configurados en tu tienda permiten 2. En **Pagos**, haz clic en **Configuración > Afiliaciones de gateway**. 3. Al seleccionar el proveedor antifraude escogido, comprueba si la opción **Campo de documento del titular de la tarjeta** está disponible en la pantalla de configuración. -![campo de documento del titular de la tarjeta](https://images.ctfassets.net/alneenqid6w5/23Hyo1jo4hkC3nXPmOa7NW/d826f02dac101b0385119f52685fb846/campo_de_documento_del_titular_de_la_tarjeta.png) +![campo de documento del titular de la tarjeta](//images.ctfassets.net/alneenqid6w5/23Hyo1jo4hkC3nXPmOa7NW/d826f02dac101b0385119f52685fb846/campo_de_documento_del_titular_de_la_tarjeta.png)
Si la opción Campo de documento del titular de la tarjeta no está disponible en la pantalla de configuración de tu proveedor antifraude, el campo Identificación del titular de la tarjeta seguirá apareciendo en la pantalla del Checkout de la tienda y será obligatorio que el cliente lo rellene. diff --git a/docs/announcements/es/convert-abandoned-checkouts-into-sales-with-whatsapp-ai-campaigns.md b/docs/announcements/es/convert-abandoned-checkouts-into-sales-with-whatsapp-ai-campaigns.md new file mode 100644 index 000000000..d2f16135f --- /dev/null +++ b/docs/announcements/es/convert-abandoned-checkouts-into-sales-with-whatsapp-ai-campaigns.md @@ -0,0 +1,29 @@ +--- +title: 'Transforma en ventas los checkouts abandonados con WhatsApp AI Campaigns' +id: 4pzBvWuadV753AdCqPhoVS +status: PUBLISHED +createdAt: 2024-06-26T11:08:16.663Z +updatedAt: 2024-06-26T11:27:29.365Z +publishedAt: 2024-06-26T11:27:29.365Z +contentType: updates +productTeam: Others +author: 2AhArvGNSPKwUAd8GOz0iU +slug: transforma-en-ventas-los-checkouts-abandonados-con-whatsapp-ai-campaigns +locale: es +legacySlug: transforma-en-ventas-los-checkouts-abandonados-con-whatsapp-ai-campaigns +announcementImageID: '' +announcementSynopsisES: 'WhatsApp AI Campaigns impulsa las ventas al recuperar checkouts abandonados.' +--- + +Hemos desarrollado una nueva funcionalidad, WhatsApp AI Campaigns, que permite a los retailers enviar automáticamente recordatorios personalizados de WhatsApp a los usuarios que no hayan finalizado sus compras. + +Estos recordatorios están diseñados para motivar a los usuarios a volver a la página de checkout y completar sus transacciones, mejorando así la experiencia de compra e impulsando las ventas. + +La nueva funcionalidad WhatsApp AI Campaigns ofrece las siguientes mejoras: +- **Personalización de mensajes:** envío de mensajes personalizados a usuarios que no finalizaron sus compras. +- **Seguimiento en tiempo real:** permite supervisar el desempeño de la campaña en tiempo real a través del dashboard de VTEX. +- **Configuración rápida:** activa la funcionalidad sin necesidad de codificación. +- **Redirección tras expiración:** permite redirigir al usuario al checkout incluso después de que la sesión haya expirado. + +## ¿Qué se necesita hacer? +La funcionalidad ya está disponible para tiendas que utilizan Store Framework y no tienen personalizaciones en Checkout. Para implementarla en tu tienda, ve a [Recuperar checkouts abandonados con WhatsApp AI Campaigns](https://help.vtex.com/es/tutorial/recovering-abandoned-checkouts-with-whatsapp-ai-campaigns--20i0zLQHt72LKzVEmk1CRZ?&utm_source=autocomplete). diff --git a/docs/announcements/es/coupon-experience-improvements.md b/docs/announcements/es/coupon-experience-improvements.md index a1c13cf87..e4b3fcddb 100644 --- a/docs/announcements/es/coupon-experience-improvements.md +++ b/docs/announcements/es/coupon-experience-improvements.md @@ -27,7 +27,7 @@ La nueva experiencia de [Cupones](https://help.vtex.com/es/tutorial/cupons-beta- La nueva [lista de Cupones](https://help.vtex.com/es/tutorial/lista-de-cupons-beta--5z5ya3IonsC2W4B5h4JrsZ) muestra todos los cupones registrados en tu tienda, permitiendo gestionar los datos y analizar en qué pedidos se han utilizado. -![listacupons es](https://images.ctfassets.net/alneenqid6w5/2BeCmFJ9bya2SOvx7wQHxC/7e1236597924f6ffd9c2f288884631b6/listacupons_es.gif) +![listacupons es](//images.ctfassets.net/alneenqid6w5/2BeCmFJ9bya2SOvx7wQHxC/7e1236597924f6ffd9c2f288884631b6/listacupons_es.gif) ### Acceso más fácil a los códigos de los cupones @@ -44,7 +44,7 @@ Los nuevos filtros permiten la visualización de aquellos cupones que cumplen cr - Última modificación - Tipo de cupón -![filtroscupons es](https://images.ctfassets.net/alneenqid6w5/5wiejFZZWnKU6ASUP3yk74/6474e893083a2db3a9cfb525b463162d/filtroscupons_es.gif) +![filtroscupons es](//images.ctfassets.net/alneenqid6w5/5wiejFZZWnKU6ASUP3yk74/6474e893083a2db3a9cfb525b463162d/filtroscupons_es.gif) ### Grupos de cupones para una gestión ágil diff --git a/docs/announcements/es/custom-selection-of-sellers-for-b2b-purchases.md b/docs/announcements/es/custom-selection-of-sellers-for-b2b-purchases.md new file mode 100644 index 000000000..d2bf3e711 --- /dev/null +++ b/docs/announcements/es/custom-selection-of-sellers-for-b2b-purchases.md @@ -0,0 +1,31 @@ +--- +title: 'Selección personalizada de sellers para compras B2B' +id: 2AezDuup65tH3MyBBWDasG +status: PUBLISHED +createdAt: 2023-12-21T13:29:04.048Z +updatedAt: 2023-12-21T18:13:37.674Z +publishedAt: 2023-12-21T18:13:37.674Z +contentType: updates +productTeam: Others +author: 2AhArvGNSPKwUAd8GOz0iU +slug: seleccion-personalizada-de-sellers-para-compras-b2b +locale: es +legacySlug: seleccion-personalizada-de-sellers-para-compras-b2b +announcementImageID: '' +announcementSynopsisES: 'Asignación de sellers a las organizaciones permite que estas tengan sus pedidos atendidos por sellers seleccionados.' +--- + +VTEX está lanzando una nueva funcionalidad que permite a las organizaciones compradoras (B2B) elegir y seleccionar a un grupo exclusivo de sellers para atender sus pedidos de compra. + +## ¿Qué cambió? + +A partir de ahora, cada organización compradora podrá determinar los sellers que están autorizados a mostrar sus productos durante el proceso de compra. + +## ¿Por qué realizamos este cambio? + +Para que el proceso de compra sea más ágil, centralizado y que simplifique el acceso directo de los compradores a los productos de sellers seleccionados. + +## ¿Qué se necesita hacer? + +No se requiere ninguna acción, la funcionalidad ya está disponible para todas las tiendas. +Para obtener más información sobre cómo crear una nueva asignación de sellers, accede a [Configurar la asignación de sellers a organizaciones compradoras (B2B)](https://help.vtex.com/es/tutorial/configurando-atribuicao-de-sellers-a-organizacoes-compradoras-b2b-xky--3VJtKNbLpVAl71uVdaOqpE). diff --git a/docs/announcements/es/customize-your-payment-conditions-with-the-new-card-level-functionality.md b/docs/announcements/es/customize-your-payment-conditions-with-the-new-card-level-functionality.md index 4be7de4ee..f372691d3 100644 --- a/docs/announcements/es/customize-your-payment-conditions-with-the-new-card-level-functionality.md +++ b/docs/announcements/es/customize-your-payment-conditions-with-the-new-card-level-functionality.md @@ -38,6 +38,6 @@ La configuración es similar al de las demás condiciones especiales de pago. La principal diferencia es que, después de seleccionar el país y el banco emisor, el administrador de la tienda puede elegir entre las opciones de Card Level que ofrece la institución financiera elegida. -![comousarcardlevelES.gif?h=250](https://images.ctfassets.net/alneenqid6w5/7GeRvL3w0PW2czAGdnQWRw/e7ed1290e19aea854cb4dda72f501b26/comousarcardlevelES.gif_h_250) +![comousarcardlevelES.gif?h=250](//images.ctfassets.net/alneenqid6w5/7GeRvL3w0PW2czAGdnQWRw/e7ed1290e19aea854cb4dda72f501b26/comousarcardlevelES.gif_h_250) Para saber en detalle cómo configurar esta funcionalidad, vea nuestro [artículo sobre Configuración de Condiciones Especiales de Pago](https://help.vtex.com/tutorial/condiciones-especiales--tutorials_456). diff --git a/docs/announcements/es/discontinuation-of-legacy-payment-connectors.md b/docs/announcements/es/discontinuation-of-legacy-payment-connectors.md new file mode 100644 index 000000000..a1655d8d8 --- /dev/null +++ b/docs/announcements/es/discontinuation-of-legacy-payment-connectors.md @@ -0,0 +1,89 @@ +--- +title: 'Descontinuación de conectores de pago legados' +id: 11SHyRwcAr4fs46K7PccOr +status: PUBLISHED +createdAt: 2024-03-15T10:19:40.450Z +updatedAt: 2024-04-08T19:55:00.286Z +publishedAt: 2024-04-08T19:55:00.286Z +contentType: updates +productTeam: Financial +author: 6DODK49lJPk3yvcoe6GB6g +slug: descontinuacion-de-conectores-de-pago-legados +locale: es +legacySlug: descontinuacion-de-conectores-de-pago-legados +announcementImageID: '' +announcementSynopsisES: 'Los conectores de pago legados serán eliminados de la plataforma VTEX' +--- + +Como parte del proceso en curso para descontinuar [conectores de pago legados](https://help.vtex.com/es/announcements/descontinuacion-de-conectores-de-pago-legados-en-2024--4R5YIjUu1IWkiOHzXtQU14), la siguiente tabla presenta los conectores legados que serán eliminados de la plataforma VTEX y los nuevos conectores (integrados vía Payment Provider Protocol) ya disponibles para reemplazarlos: + +| **Conector legado** | **Nueva versión (Conector PPP)** | +| :---: | :---: | +| Adyen | AdyenV3 | +| Alignet | AlignetV2 | +| Amex | - | +| AuthorizeNet/AuthorizeDotNet | - | +| BanamexInvoice | - | +| BankInvoiceItau/BankIssuedInvoiceItau | MaxiPagoV4 | +| BankInvoiceSantander/BankIssuedInvoiceSantander | Egetnet | +| Bcash | - | +| BoldCron | - | +| Bradesco/RegisteredBankInvoiceBradesco | - | +| Braspag/BraspagV2 | CieloEcommerce | +| Cielo/CieloV3 | CieloEcommerce | +| Conductor | - | +| Credomatic | - | +| CyberSource | Cybersource IO | +| Decidir/DecidirV1 | Payway | +| ERede/E-Rede V2/ERedeRest | Itaú Rede | +| Evolucard | - | +| Firstdata | - | +| IPay88 | - | +| ItauShopline | MaxiPagoV4 | +| Koin | Koin-Payments | +| MaxiPago | MaxiPagoV4 | +| MeoWallet | - | +| MercadoPagoV1 | MercadoPagoV2 | +| MobilPay | - | +| Moip | YamiSplitMoipV1 | +| MOLPay | - | +| Mundipagg/MundipaggFraudPrevention | PagarmeV3 | +| Nexxpago | - | +| NPS | - | +| PagamentoDigital | - | +| PagBrasil | PagBrasilV2 | +| PagHiper | PagHiperV2 o PagHiperV3 | +| PagoEfectivo | PagoEfectivoV2 | +| PagosNet | - | +| PagosWeb | - | +| PagSeguro/PagSeguroDirect | - | +| PayClub | - | +| Payme | PayMee | +| Paymentez | PaymentezV2 | +| PaymentHub | - | +| PaymentsOS | PayUv2 | +| PayPal/PayPalPlus | PayPalV2 | +| PayU/PayUGlobal | PayUv2 | +| Payzen | - | +| Place2Pay/PlaceToPay | PlaceToPayLatam | +| Rede Pay/RedePay | Itaú Rede | +| Redecard | Itaú Rede | +| Redsys/RedsysV2 | - | +| SafetyPay | SafetyPayV2 | +| SalesMachine | - | +| Scopus | - | +| Sitef/SitefDirectSale/SitefPreauth | ESITEF | +| Stelo | SteloM1V2 | +| TNSPay | EvoPayments | +| TodoPago | - | +| WebPay/WebPay2P | - | +| WorldPay | Worldpay-Payments-Via-WPG | + +## ¿Qué se necesita hacer? + +Si tu tienda utiliza alguno de los conectores legados indicados anteriormente, realiza las acciones específicas relacionadas con cada conector: + +- __El conector legado aún no tiene un conector PPP correspondiente disponible__: abre un ticket con el [soporte de VTEX](https://help.vtex.com/es/support) para que el equipo CX responsable de tu cuenta te ayude a verificar qué conectores PPP disponibles se adaptan mejor a tu tipo de operación y se pueden configurar en tu tienda. + +- __Conector PPP disponible para reemplazar el conector legado__: ponte en contacto con tu proveedor de pago para obtener más información sobre el proceso de migración y configuración del nuevo conector en tu tienda. + diff --git a/docs/announcements/es/discover-the-new-feature-that-allows-bulk-data-import-for-organizations-and.md b/docs/announcements/es/discover-the-new-feature-that-allows-bulk-data-import-for-organizations-and.md new file mode 100644 index 000000000..6bf7d32b4 --- /dev/null +++ b/docs/announcements/es/discover-the-new-feature-that-allows-bulk-data-import-for-organizations-and.md @@ -0,0 +1,30 @@ +--- +title: 'Nueva funcionalidad permite importar en masa los datos de organizaciones y centros de costo ' +id: 6XwSfF6YYjIiIDoxR3NoDN +status: PUBLISHED +createdAt: 2024-04-29T17:36:01.588Z +updatedAt: 2024-05-21T14:07:17.423Z +publishedAt: 2024-05-21T14:07:17.423Z +contentType: updates +productTeam: Others +author: 2AhArvGNSPKwUAd8GOz0iU +slug: nueva-funcionalidad-permite-importar-en-masa-los-datos-de-organizaciones-y +locale: es +legacySlug: nueva-funcionalidad-permite-importar-en-masa-los-datos-de-organizaciones-y +announcementImageID: '' +announcementSynopsisES: 'Gestión de organizaciones: importar en masa simplifica la actualización y mantenimiento de los datos' +--- + +VTEX ofrece una nueva funcionalidad de importar en masa que simplifica el proceso de actualización y mantenimiento de los datos de las organizaciones compradoras, sus usuarios (miembros) y los centros de costo. + +## ¿Qué cambió? + +Ahora, las tiendas que utilizan [B2B Suite](https://developers.vtex.com/docs/apps/vtex.b2b-suite) pueden importar en masa las organizaciones compradoras, centros de costo y miembros utilizando un **archivo XLSX** o mediante la [API de Bulk Import](https://developers.vtex.com/docs/api-reference/buyer-organizations?endpoint=overview). + +## ¿Por qué realizamos este cambio? + +Para optimizar la gestión de datos de organizaciones compradoras. + +## ¿Qué se necesita hacer? + +No se requiere ninguna acción. La funcionalidad estará disponible para todas las tiendas que tengan la aplicación B2B Suite instalada. diff --git a/docs/announcements/es/displaying-pickup-points-on-google-maps.md b/docs/announcements/es/displaying-pickup-points-on-google-maps.md index 884d668a0..bb2a24557 100644 --- a/docs/announcements/es/displaying-pickup-points-on-google-maps.md +++ b/docs/announcements/es/displaying-pickup-points-on-google-maps.md @@ -17,7 +17,7 @@ announcementSynopsisES: 'Aplicación que lista los Puntos de Recogida y los mues Una de las funcionalidades más comunes de los sitios web y de las tiendas en línea es poner a disposición mapas que señalan la ubicación de las tiendas físicas. Con la nueva aplicación [Store Locator](https://apps.vtex.com/vtex-store-locator/p#overview), las tiendas desarrolladas con VTEX IO pueden utilizar Google Maps para listar los puntos de recogida registrados en la tienda y mostrarlos como marcadores en un mapa. -![Maps](https://images.ctfassets.net/alneenqid6w5/5Y2mR6XMrFEcRFTAapWrGY/ac3eb4449114856b2c0e573644840dec/mapas.png) +![Maps](//images.ctfassets.net/alneenqid6w5/5Y2mR6XMrFEcRFTAapWrGY/ac3eb4449114856b2c0e573644840dec/mapas.png) ## ¿Qué cambió? Las tiendas desarrolladas con VTEX IO ahora pueden instalar la aplicación Store Locator y mostrar los puntos de recogida como marcadores en Google Maps. diff --git a/docs/announcements/es/double-check-promotion-settings-before-activating-it-to-ensure-security.md b/docs/announcements/es/double-check-promotion-settings-before-activating-it-to-ensure-security.md index 2a051f85d..2472589cb 100644 --- a/docs/announcements/es/double-check-promotion-settings-before-activating-it-to-ensure-security.md +++ b/docs/announcements/es/double-check-promotion-settings-before-activating-it-to-ensure-security.md @@ -17,7 +17,7 @@ announcementSynopsisES: 'El resumen de la promoción permite revisar su informac Es posible que se cometan errores al rellenar la información en el momento de configurar una nueva promoción. Para evitar que se activen promociones con información incorrecta, hemos creado el resumen de la promoción. Esta nueva funcionalidad te permite confirmar la configuración de la promoción antes de activarla. -![resumo-promo-ES](https://images.ctfassets.net/alneenqid6w5/5dJybcC7bLKUDnhP2r6ezx/ec043089cafef418ee0def411242c940/image.png) +![resumo-promo-ES](//images.ctfassets.net/alneenqid6w5/5dJybcC7bLKUDnhP2r6ezx/ec043089cafef418ee0def411242c940/image.png) ## ¿Qué cambió? Anteriormente, una promoción se activaba automáticamente cuando se guardaba con el status **Activa**. Con el nuevo recurso, puedes ver un resumen de las configuraciones definidas antes de activar una nueva promoción. De este modo, es posible revisar si todos los datos de la promoción son correctos, evitando errores de implementación. diff --git a/docs/announcements/es/double-check-promotion-settings-before-activating-it-to-ensure-security1.md b/docs/announcements/es/double-check-promotion-settings-before-activating-it-to-ensure-security1.md index eef88f042..e5afe405f 100644 --- a/docs/announcements/es/double-check-promotion-settings-before-activating-it-to-ensure-security1.md +++ b/docs/announcements/es/double-check-promotion-settings-before-activating-it-to-ensure-security1.md @@ -17,7 +17,7 @@ announcementSynopsisES: 'El resumen de la promoción permite revisar su informac Es posible que se cometan errores al rellenar la información en el momento de configurar una nueva promoción. Para evitar que se activen promociones con información incorrecta, hemos creado el resumen de la promoción. Esta nueva funcionalidad te permite confirmar la configuración de la promoción antes de activarla. -![resumo-promo-ES](https://images.ctfassets.net/alneenqid6w5/5dJybcC7bLKUDnhP2r6ezx/ec043089cafef418ee0def411242c940/image.png) +![resumo-promo-ES](//images.ctfassets.net/alneenqid6w5/5dJybcC7bLKUDnhP2r6ezx/ec043089cafef418ee0def411242c940/image.png) ## ¿Qué cambió? Anteriormente, una promoción se activaba automáticamente cuando se guardaba con el status **Activa**. Con el nuevo recurso, puedes ver un resumen de las configuraciones definidas antes de activar una nueva promoción. De este modo, es posible revisar si todos los datos de la promoción son correctos, evitando errores de implementación. diff --git a/docs/announcements/es/empower-your-customers-with-the-new-reviews-and-ratings-app.md b/docs/announcements/es/empower-your-customers-with-the-new-reviews-and-ratings-app.md index c232b4bb4..1d5cda1d9 100644 --- a/docs/announcements/es/empower-your-customers-with-the-new-reviews-and-ratings-app.md +++ b/docs/announcements/es/empower-your-customers-with-the-new-reviews-and-ratings-app.md @@ -25,7 +25,7 @@ La aplicación está disponible en [VTEX App Store](https://apps.vtex.com/ "VTEX - Permite moderar las calificaciones: apruebe las calificaciones de los productos antes de que estén disponibles en la página de producto. - Permite que usted configure su tienda para habilitar las calificaciones anónimas. -![Reviews and Ratings - Printscreen](https://images.ctfassets.net/alneenqid6w5/2WZ7g7iF3goyERWcguegBV/6b79887b72f793cd2f600e8a1505de8a/Screen_Shot_2020-12-07_at_15.52.05.png) +![Reviews and Ratings - Printscreen](//images.ctfassets.net/alneenqid6w5/2WZ7g7iF3goyERWcguegBV/6b79887b72f793cd2f600e8a1505de8a/Screen_Shot_2020-12-07_at_15.52.05.png) ## ¿Cuáles son los beneficios? - Permite que su consumidor compre con más confianza y asertividad basándose en las calificaciones de otros usuarios. diff --git a/docs/announcements/es/ensure-more-safety-and-control-on-your-order-authorization-screen.md b/docs/announcements/es/ensure-more-safety-and-control-on-your-order-authorization-screen.md index 1673e18a9..0e6858b92 100644 --- a/docs/announcements/es/ensure-more-safety-and-control-on-your-order-authorization-screen.md +++ b/docs/announcements/es/ensure-more-safety-and-control-on-your-order-authorization-screen.md @@ -38,6 +38,6 @@ Para hacer esto es necesario añadir un producto llamado `Order Authorization` a 6. Elija el tipo de permiso que desea: `Save Configuration`, para permitir al usuario editar y guardar modificaciones, o `View Configuration`, para permitirle la visualización de la página de Autorización de Pedidos. 7. Haga clic en **Guardar**. -![GIT-OrderAutho.es](https://images.ctfassets.net/alneenqid6w5/405FxMK69Z6aRClIKAqcqb/6879d0b48f435ed7dcc212cd239c62fe/GIT-OrderAutho.es.gif) +![GIT-OrderAutho.es](//images.ctfassets.net/alneenqid6w5/405FxMK69Z6aRClIKAqcqb/6879d0b48f435ed7dcc212cd239c62fe/GIT-OrderAutho.es.gif) Después de añadir este nuevo producto a un perfil, asegúrese de que los usuarios deseados están asociados a este perfil de acceso. diff --git a/docs/announcements/es/extension-hub-expand-your-operation-through-vtex-admin.md b/docs/announcements/es/extension-hub-expand-your-operation-through-vtex-admin.md index 370732d89..32fe90f5d 100644 --- a/docs/announcements/es/extension-hub-expand-your-operation-through-vtex-admin.md +++ b/docs/announcements/es/extension-hub-expand-your-operation-through-vtex-admin.md @@ -3,8 +3,8 @@ title: 'Hub de extensiones: amplía tu operación a través del Admin VTEX' id: 4FYJCHTttMa0znV1mdHW9w status: PUBLISHED createdAt: 2023-05-31T22:15:06.695Z -updatedAt: 2023-06-04T22:02:53.542Z -publishedAt: 2023-06-04T22:02:53.542Z +updatedAt: 2023-08-02T14:37:08.083Z +publishedAt: 2023-08-02T14:37:08.083Z contentType: updates productTeam: Apps author: 4ubliktPJIsvyl1hq91RdK @@ -17,7 +17,7 @@ announcementSynopsisES: 'La nueva sección del Admin VTEX para encontrar partner El Hub de extensiones es la nueva sección del Admin VTEX que reúne a desarrolladores, partners y administradores de las tiendas que desean ampliar las funcionalidades de su operación. A través del Hub de extensiones los partners pueden publicar sus extensiones y los administradores de las tiendas pueden verlas, comprarlas, instalarlas y gestionarlas. El Hub de extensiones estará disponible globalmente en todas las tiendas VTEX durante el tercer trimestre de 2023. Si deseas habilitar el Hub de extensiones en tu tienda de forma inmediata, puedes hacer la solicitud [abriendo un ticket con soporte](https://help.vtex.com/es/tutorial/abrir-tickets-para-el-soporte-vtex--16yOEqpO32UQYygSmMSSAM). -![Extensions Hub GIF](https://images.ctfassets.net/alneenqid6w5/2J9kCcwWYl36mQjphjpoOv/ebae6d6f5ef33a29f0037730c2a64cea/Extensions_Hub.gif) +![Extensions Hub GIF](//images.ctfassets.net/alneenqid6w5/2J9kCcwWYl36mQjphjpoOv/ebae6d6f5ef33a29f0037730c2a64cea/Extensions_Hub.gif) ## ¿Qué cambió? @@ -49,7 +49,7 @@ El [sitio web Partner portal](https://partnerportal.vtex.com/) continuará exist El Hub de extensiones estará disponible para todas las tiendas a partir del tercer trimestre de 2023. Si deseas habilitar el Hub de extensiones en tu tienda de forma inmediata, puedes realizar la solicitud [abriendo un ticket a nuestro equipo de soporte](https://help.vtex.com/es/tutorial/abrir-tickets-para-el-soporte-vtex--16yOEqpO32UQYygSmMSSAM). A continuación, para empezar a utilizar el Hub de extensiones, solo tendrás que acceder a través del Admin de tu tienda. En el panel lateral izquierdo del Admin VTEX, haz clic en el ícono **Extensiones** y el Hub de extensiones estará visible en la parte superior del menú. -![Extensions Hub panel](https://images.ctfassets.net/alneenqid6w5/6agEF92xgLL9slUgOgnI8j/d20a9d4bf800eeaa2e6b952c312b0982/Extensions_Hub_panel_ES.png) +![Extensions Hub panel](//images.ctfassets.net/alneenqid6w5/6agEF92xgLL9slUgOgnI8j/d20a9d4bf800eeaa2e6b952c312b0982/Extensions_Hub_panel_ES.png) ## ¿Por qué realizamos este cambio? @@ -60,3 +60,5 @@ Además, renovamos la experiencia de compra de aplicaciones en la **App Store**. Por último, nuestro objetivo es reforzar la relación entre los administradores de las tiendas y los partners de VTEX. Así, los administradores de las tiendas que deseen implementar soluciones únicas en sus negocios, pueden ahora encontrar y contactar directamente con partners y desarrolladores a través de la nueva sección, **Partners**, en el Admin VTEX. Para obtener más información, consulta nuestra [documentación sobre el Hub de extensiones](https://help.vtex.com/es/tracks/hub-de-extensiones--AW7klkYMh557y5IUOgzco). + +_\*Información actualizada el 2 de agosto de 2023: la página **Partners** estará disponible en el futuro. Sin embargo, todavía no hay una fecha prevista para su lanzamiento._ diff --git a/docs/announcements/es/fastcheckout-boost-your-conversion-with-the-new-checkout.md b/docs/announcements/es/fastcheckout-boost-your-conversion-with-the-new-checkout.md new file mode 100644 index 000000000..a426afc88 --- /dev/null +++ b/docs/announcements/es/fastcheckout-boost-your-conversion-with-the-new-checkout.md @@ -0,0 +1,70 @@ +--- +title: 'FastCheckout: aumenta tu conversión con el nuevo checkout' +id: 1sOAAmRehyJ1YkzbG4BkE2 +status: PUBLISHED +createdAt: 2024-04-03T18:54:06.111Z +updatedAt: 2024-04-23T10:00:03.018Z +publishedAt: 2024-04-23T10:00:03.018Z +contentType: updates +productTeam: Shopping +author: 2o8pvz6z9hvxvhSoKAiZzg +slug: fastcheckout-aumenta-tu-conversion-con-el-nuevo-checkout +locale: es +legacySlug: fastcheckout-aumenta-tu-conversion-con-el-nuevo-checkout +announcementImageID: '' +announcementSynopsisES: 'FastCheckout: innovación en el checkout para experiencias personalizadas y de alta conversión.' +--- + +Con el compromiso continuo de innovar y ofrecer calidad de excelencia a nuestros clientes, VTEX presenta **FastCheckout**, la evolución más reciente de nuestro checkout. La nueva solución permite crear experiencias de checkout personalizadas de alta conversión, que siempre están actualizadas con nuevas funcionalidades. + +![fastcheckout](//images.ctfassets.net/alneenqid6w5/42O8ebq6UcdyuSyvUukhM/14df7a3c5d09bdf75b288dd352763515/image.png) + +## ¿Qué cambió? + +La experiencia anterior de VTEX Checkout estaba desactualizada y no se ajustaba a los estándares de innovación del mercado. Además, toda la personalización dependía de códigos CSS y JavaScript. + +Para ofrecer una experiencia más dinámica a nuestros clientes, implementamos importantes mejoras en los siguientes aspectos de VTEX Checkout: + +- Experiencia optimizada para conversión basada en investigaciones sobre las mejores experiencias de usuario por [Baymard Institute](https://baymard.com/). +- Compatibilidad con opciones de omnichannel sofisticadas. +- Alto desempeño, incluso en carritos con muchos ítems. +- Diseño y funcionalidades personalizables. +- Optimización para dispositivos móviles y de escritorio. +- Actualizaciones constantes para ofrecer una óptima experiencia. +- Opción de finalizar la compra sin tener que registrarse. +- Opción de aceptar múltiples cupones de forma predeterminada. + +### Personalización sin complicaciones + +FastCheckout permite personalizar la experiencia de checkout para adaptarse al contexto y necesidades de los retailers. También se pueden personalizar los siguientes elementos a través del Admin sin necesidad de código: + +- Incluir el logotipo de la tienda en el checkout. +- Personalizar los colores de los botones y menús del checkout. +- Definir límites de valores para la compra y el carrito. +- Ocultar o agregar los elementos de **Código promocional**, **Previsión de envío** y **Mostrar precio de SKU**. +- Configurar Adobe Analytics y la API de Google Maps. +- Agregar descripción de texto para mostrar al cliente. +- Desactivar y activar información de impuestos dentro del **Resumen del pedido**. + +También es posible incluir elementos completamente personalizados sin necesidad de conocimientos previos de JavaScript o CSS. + +
+

La versión inicial de FastCheckout permite personalizaciones limitadas. Pronto será posible personalizar todo el contenido utilizando los puntos de extensión de la plataforma FastStore.

+
+ +### Nuevo flujo de compra + +El nuevo flujo de compra de FastCheckout está diseñado para ser dinámico e intuitivo y ofrecer a tus clientes una experiencia de compra más ágil y simplificada. Los pasos claramente definidos y la navegación intuitiva hacen que el proceso de checkout sea más eficaz. + +![GIFCheckout](//images.ctfassets.net/alneenqid6w5/3BruRej7wHet2sTobFDLBD/4196b4d4a12b04c1561ebe01b4db5323/GIFCheckout.gif) + +## ¿Por qué realizamos este cambio? + +El nuevo checkout se diseñó con el objetivo de aumentar las conversiones de la tienda y facilitar la personalización de la experiencia de checkout. FastCheckout ofrece una navegación flexible e intuitiva, garantizando una jornada de compra más sencilla. + +Facilitamos considerablemente las personalizaciones, que ahora se pueden adaptar a la experiencia del usuario de acuerdo con sus necesidades específicas a través del Admin. + +## ¿Qué se necesita hacer? + +Para participar del programa early access de FastCheckout, ponte en contacto con [nuestro Soporte](https://help.vtex.com/es/support). El equipo de VTEX se pondrá en contacto contigo y evaluará si las funcionalidades disponibles en esta primera versión satisfacen tus necesidades. De ser así, se te invitará a unirte a nuestro programa beta y se actualizarán todos los usuarios en la cuenta de tu tienda con la nueva experiencia. No se requiere ninguna configuración adicional. + diff --git a/docs/announcements/es/faster-customer-support-with-new-solutions-for-vtex-clients.md b/docs/announcements/es/faster-customer-support-with-new-solutions-for-vtex-clients.md new file mode 100644 index 000000000..fb59c838a --- /dev/null +++ b/docs/announcements/es/faster-customer-support-with-new-solutions-for-vtex-clients.md @@ -0,0 +1,34 @@ +--- +title: 'Soporte más rápida con nuevas soluciones para soporte de clientes VTEX' +id: 2ofvmblxC8uksroSiWmna0 +status: PUBLISHED +createdAt: 2023-06-29T13:08:03.574Z +updatedAt: 2023-06-29T13:23:21.815Z +publishedAt: 2023-06-29T13:23:21.815Z +contentType: updates +productTeam: Billing +author: 0QBQws7rk0t5Mnu8fgfUv +slug: soporte-mas-rapida-con-nuevas-soluciones-para-soporte-de-clientes-vtex +locale: es +legacySlug: soporte-mas-rapida-con-nuevas-soluciones-para-soporte-de-clientes-vtex +announcementImageID: '' +announcementSynopsisES: 'Ahora, tendrás acceso a un chatbot de atención alimentado con un amplio conocimiento de la plataforma.' +--- + +Estamos emocionados de presentar la más reciente solución de atención al cliente de VTEX. Ahora, tendrás acceso a un chatbot de atención alimentado con un amplio conocimiento de la plataforma. Con la aplicación de Inteligencia Artificial, disfrutarás de una **atención ágil y sin esperas**, con capacidades conversacionales** adaptadas a tus necesidades**. + +### ¿Qué ha cambiado? + +Al abrir un [ticket de soporte](https://help.vtex.com/es/faq/como-funciona-o-suporte-da-vtex--3kACEfni4m8Yxa1vnf2ebe) de tipo Técnico, tendrás acceso a una nueva pantalla de conversación en tiempo real con el chatbot VTEX, donde podrás resolver todas tus dudas sobre la plataforma. El chatbot ofrece** soporte para varios idiomas **y ha sido **entrenado con toda la base de conocimientos** disponible por VTEX. + +A pesar de esta novedad, siempre podrás optar por **continuar el soporte con nuestro equipo de especialistas de Soporte**, siguiendo los Acuerdos de Nivel de Servicio (SLAs) definidos en la [política de atención de tu región](https://help.vtex.com/es/faq/como-funciona-o-suporte-da-vtex--3kACEfni4m8Yxa1vnf2ebe). + +### Disponibilidad limitada en versión beta + +Queremos destacar que esta es una versión beta del servicio, por lo tanto, inicialmente, el chatbot estará disponible solo en regiones seleccionadas. + +Puntos importantes a considerar: + +- Las conversaciones pueden compartirse con software de terceros para mejorar nuestro servicio. +- No comparta información que pueda identificar su cuenta, empresa, clientes, empleados o información confidencial de su empresa a través del chat. +- Estamos comprometidos a mejorar continuamente las respuestas de los bots. Sin embargo, ocasionalmente puede proporcionar información inconsistente. En caso de duda, puedes seguir contando con nuestro Help Center, Developer Portal y llamadas para nuestro soporte. diff --git a/docs/announcements/es/gain-speed-and-practicality-with-the-updated-price-table-feature.md b/docs/announcements/es/gain-speed-and-practicality-with-the-updated-price-table-feature.md index 096cd55b4..12307eab0 100644 --- a/docs/announcements/es/gain-speed-and-practicality-with-the-updated-price-table-feature.md +++ b/docs/announcements/es/gain-speed-and-practicality-with-the-updated-price-table-feature.md @@ -21,7 +21,7 @@ Ahora es posible crear Tablas de Precios de una manera más intuitiva, práctica Antes, para crear una tabla de precios era necesario ir hasta el filtro y digitar el nombre de la tabla que se crearía. Ahora, hemos añadido un nuevo campo Tablas de Precios que permite crear y seleccionar la tabla que desea visualizar y trabajar con los precios. -![Annoucement Price Table ES.png?h=250](https://images.ctfassets.net/alneenqid6w5/6ORyt5Phgwt65ORLPJbGtU/40e250956718b901dcea414b9e759294/Annoucement_Price_Table_ES.png_h_250) +![Annoucement Price Table ES.png?h=250](//images.ctfassets.net/alneenqid6w5/6ORyt5Phgwt65ORLPJbGtU/40e250956718b901dcea414b9e759294/Annoucement_Price_Table_ES.png_h_250) ## Ventajas diff --git a/docs/announcements/es/get-more-agility-managing-your-orders-events-with-feed-v3.md b/docs/announcements/es/get-more-agility-managing-your-orders-events-with-feed-v3.md index 584145c0f..cb3cdd901 100644 --- a/docs/announcements/es/get-more-agility-managing-your-orders-events-with-feed-v3.md +++ b/docs/announcements/es/get-more-agility-managing-your-orders-events-with-feed-v3.md @@ -3,8 +3,8 @@ title: 'Gane más agilidad en la gestión de los eventos de sus pedidos con el F id: 49FssyfGcJfvGfrb3JQjVr status: PUBLISHED createdAt: 2019-02-18T19:55:07.210Z -updatedAt: 2019-12-31T15:13:12.603Z -publishedAt: 2019-12-31T15:13:12.603Z +updatedAt: 2024-01-03T18:00:45.130Z +publishedAt: 2024-01-03T18:00:45.130Z contentType: updates productTeam: Post-purchase author: 6AcGyun1hSWewU8YcaQiO @@ -31,4 +31,4 @@ Por seren soluciones independientes y no tratarse de una migración, es posible ## Que usted necesita hacer -Leya el paso a paso de la configuración del Feed v3 en nuestro tutorial [Feed v3 de Gestión de pedidos](https://help.vtex.com/es/tutorial/feed-v3-de-gestion-de-pedidos) +Leya el paso a paso de la configuración en [Feed v3](https://developers.vtex.com/docs/guides/orders-feed). diff --git a/docs/announcements/es/get-to-know-the-new-vtex-status-page.md b/docs/announcements/es/get-to-know-the-new-vtex-status-page.md new file mode 100644 index 000000000..1d1508b97 --- /dev/null +++ b/docs/announcements/es/get-to-know-the-new-vtex-status-page.md @@ -0,0 +1,36 @@ +--- +title: 'Nueva página VTEX Status' +id: 7n6kl6CftvChNUU1BJFmqw +status: PUBLISHED +createdAt: 2023-12-22T13:42:40.056Z +updatedAt: 2023-12-22T13:57:46.734Z +publishedAt: 2023-12-22T13:57:46.734Z +contentType: updates +productTeam: Reliability +author: 1malnhMX0vPThsaJaZMYm2 +slug: nueva-pagina-vtex-status +locale: es +legacySlug: nueva-pagina-vtex-status +announcementImageID: '' +announcementSynopsisES: 'We redesigned the VTEX Status page, with more transparency and effective communication about incidents and maintenance.' +--- + +Gestionar incidentes es una parte fundamental de la experiencia de los retailers y es importante que ese proceso sea lo más transparente e informativo posible. Con esa necesidad en mente, rediseñamos la página de status de la plataforma ([status.vtex.com](https://status.vtex.com/)) para mejorar la forma en que comunicamos eventos de mantenimiento e incidentes. + +## ¿Qué cambió? + +Antes, enfrentábamos dificultades a la hora de categorizar los incidentes en solo cuatro componentes: Checkout, WebStore, Administrative Environment e Internal Modules. En algunas situaciones, la categorización general no reflejaba con exactitud el impacto real del incidente. Por ejemplo, un problema con un proveedor de pago podía ser marcado como un incidente en el componente Checkout, lo que resultaba en comunicación inadecuada sobre la verdadera magnitud del problema. + +Ahora, tenemos 18 componentes más específicos agrupados en cuatro categorías: Storefront, Checkout, Admin y Developer Tools, enfocados no solo en nuestra arquitectura interna, sino también los puntos donde los retailers pueden observar los síntomas. La siguiente imagen muestra todos los componentes que se incluyen en la nueva página: + +![status-page-vtex](//images.ctfassets.net/alneenqid6w5/7s1xozhZ4Kih3e9Atsuq6a/83a6e336c064817e69ed39e85fb83a96/status-page-vtex.png) + +Consulta el artículo [Página VTEX Status](https://help.vtex.com/es/tutorial/pagina-vtex-status--gPhqDn9IQ3c67wbJEX3JJ), para más información sobre cada componente. + +## ¿Por qué realizamos este cambio? + +Actualizamos la página de status de la plataforma para ofrecer una experiencia de comunicación más clara y contextualizada durante y después de incidentes y mantenimientos programados, con el fin de que los retailers entiendan mejor el impacto real a su operación. + +## ¿Qué se necesita hacer? + +Accede a la nueva página en [status.vtex.com](https://status.vtex.com/) y consulta la guía [Página VTEX Status](https://help.vtex.com/es/tutorial/pagina-vtex-status--gPhqDn9IQ3c67wbJEX3JJ) para más información. diff --git a/docs/announcements/es/get-your-store-ready-for-black-friday-with-our-best-practices-guide.md b/docs/announcements/es/get-your-store-ready-for-black-friday-with-our-best-practices-guide.md index a14342aac..a7beffbda 100644 --- a/docs/announcements/es/get-your-store-ready-for-black-friday-with-our-best-practices-guide.md +++ b/docs/announcements/es/get-your-store-ready-for-black-friday-with-our-best-practices-guide.md @@ -21,4 +21,4 @@ Como hacemos todos los años, hemos creado una guía con recomendaciones y conse Disponible para clientes y socios VTEX, usted puede acceder a la guía por la homepage del Admin o directamente por la URL `https://{AccountName}.myvtex.com/admin/blackfriday`. Sólo hay que sustituir `{AccountName}` por el Account Name de su tienda. -![Announcement Cartilha BF - ES](https://images.ctfassets.net/alneenqid6w5/1RSlbXUdcYiAUQSi6S226w/325d5511f9fea08746aa5362ec65a814/Announcement_Cartilha_BF_-_ES.png) +![Announcement Cartilha BF - ES](//images.ctfassets.net/alneenqid6w5/1RSlbXUdcYiAUQSi6S226w/325d5511f9fea08746aa5362ec65a814/Announcement_Cartilha_BF_-_ES.png) diff --git a/docs/announcements/es/get-your-store-ready-for-shopping-season-with-our-best-practices-guide-2022.md b/docs/announcements/es/get-your-store-ready-for-shopping-season-with-our-best-practices-guide-2022.md index 5398d27e1..16982c8d7 100644 --- a/docs/announcements/es/get-your-store-ready-for-shopping-season-with-our-best-practices-guide-2022.md +++ b/docs/announcements/es/get-your-store-ready-for-shopping-season-with-our-best-practices-guide-2022.md @@ -27,4 +27,4 @@ https://{AccountName}.myvtex.com/admin/shopping-season Sólo hay que sustituir `{AccountName}` por el Account Name de su tienda, como en la imagen de abajo. -![Shopping Season Guidelines - 2022 - ES](https://images.ctfassets.net/alneenqid6w5/3vmyW3BipNCRN698zQdRVQ/f364db4afdea7487e01325f9c455cdcf/Screen_Shot_2022-10-19_at_18.15.02.png) +![Shopping Season Guidelines - 2022 - ES](//images.ctfassets.net/alneenqid6w5/3vmyW3BipNCRN698zQdRVQ/f364db4afdea7487e01325f9c455cdcf/Screen_Shot_2022-10-19_at_18.15.02.png) diff --git a/docs/announcements/es/google-catalog-migration.md b/docs/announcements/es/google-catalog-migration.md new file mode 100644 index 000000000..6f5546ea3 --- /dev/null +++ b/docs/announcements/es/google-catalog-migration.md @@ -0,0 +1,40 @@ +--- +title: 'Migración del catálogo Google' +id: 5dwWSG8NVTSXpylGZC67FU +status: PUBLISHED +createdAt: 2024-05-22T19:50:50.806Z +updatedAt: 2024-05-22T20:16:57.592Z +publishedAt: 2024-05-22T20:16:57.592Z +contentType: updates +productTeam: Channels +author: 2p7evLfTcDrhc5qtrzbLWD +slug: migracion-del-catalogo-google +locale: es +legacySlug: migracion-del-catalogo-google +announcementImageID: '' +announcementSynopsisES: 'Realiza la integración con Google Shopping sin perder la relevancia de tus anuncios.' +--- + +Desarrollamos la funcionalidad **Migración del catálogo Google** para mapear y realizar match entre los productos del seller en el catálogo de VTEX y los anuncios del seller en Google Shopping. + +La funcionalidad está dirigida a sellers que anteriormente integraban los productos de su tienda con Google a través de una plataforma externa a VTEX y ahora realizan la integración a través del [conector Google Shopping](https://help.vtex.com/es/tracks/configurar-integracao-com -o-google-shopping--25Sl7iOqq58PGfVfTAo8Xw) en VTEX. + +## ¿Por qué desarrollamos la funcionalidad? + +El objetivo de esta funcionalidad es permitir al seller la migración de la relevancia de sus anuncios en Google Shopping. Al llevar a cabo la migración con el conector de VTEX, el seller no pierde el historial de relevancia de sus anuncios. + +
+La migración del catálogo solo mapea y realiza match entre productos del catálogo VTEX con anuncios existentes en Merchant Center de Google Shopping. +
+ +## ¿Qué se necesita hacer? + +Para realizar la migración es necesario enviar una solicitud al [soporte VTEX](https://help.vtex.com/es/support), pero antes deben cumplirse los dos requisitos siguientes: + +1. Crear una nueva política comercial, que no debe contener productos vinculados. +2. Configurar la integración con Google Shopping, utilizando la nueva política comercial creada en el paso anterior. + +Luego, entra en contacto con el soporte de VTEX solicitando la migración. Para recibir respuesta a esta solicitud, considera un plazo de hasta cuatro días laborables. + +Una vez completada la migración, debes incluir los SKU que deseas anunciar en Google Shopping en la política comercial registrada en la integración. + diff --git a/docs/announcements/es/google-pay-new-payment-method-available-on-vtex.md b/docs/announcements/es/google-pay-new-payment-method-available-on-vtex.md new file mode 100644 index 000000000..3969102a8 --- /dev/null +++ b/docs/announcements/es/google-pay-new-payment-method-available-on-vtex.md @@ -0,0 +1,36 @@ +--- +title: 'Google Pay: nuevo medio de pago en la plataforma VTEX' +id: 4HWD5UwH4FsjUyOqDcOFiX +status: PUBLISHED +createdAt: 2023-06-20T18:18:22.678Z +updatedAt: 2023-06-28T13:00:03.123Z +publishedAt: 2023-06-28T13:00:03.123Z +contentType: updates +productTeam: Shopping +author: 2o8pvz6z9hvxvhSoKAiZzg +slug: google-pay-nuevo-medio-de-pago-en-la-plataforma-vtex +locale: es +legacySlug: google-pay-nuevo-medio-de-pago-en-la-plataforma-vtex +announcementImageID: '' +announcementSynopsisES: 'Integración Google Pay en VTEX: checkout rápido y seguro con un solo toque.' +--- + +Ahora Google Pay está disponible como medio de pago en las tiendas VTEX. Esta nueva integración nativa permite que los administradores de la tienda proporcionen una experiencia de checkout más rápida y segura a sus clientes. + +Google Pay utiliza Tokens en lugar de los números reales de las tarjetas, vinculados al dispositivo del usuario. Esto aumenta las tasas de aprobación y reduce significativamente el fraude. + +Además, cuenta con millones de tarjetas registradas almacenadas de forma segura en Google Wallet, lo que permite realizar pagos con un solo clic en cualquier sitio web o aplicación que ofrezca el botón "Pagar con Google Pay". + +## ¿Qué cambió? + +Google Pay es una plataforma de cartera digital y un sistema de pagos online desarrollado por Google para permitir las compras en la aplicación y compras con un solo toque para pagar en dispositivos móviles, lo que les permite a los usuarios pagar usando su teléfono, tablet o relojes Android. + +Ahora, puedes agregar Google Pay como medio de pago en tu tienda para proporcionar a tus clientes un proceso de checkout más ágil y conveniente. + +![google-pay-checkout-es](//images.ctfassets.net/alneenqid6w5/5EjOagjPXAeIAAN0Fpzkdq/35be7ad3c5e155d0af64fdf42611cc9d/image.png) + +## ¿Qué se necesita hacer? + +En primer lugar, lea [Google Pay and Wallet APIs Acceptable Use Policy](https://payments.developers.google.com/terms/aup) para comprobar los tipos de productos y servicios que no se pueden utilizar con Google Pay. + +Para activar Google Pay como medio de pago en tu tienda, consulta nuestra documentación sobre [Google Pay](https://help.vtex.com/es/tracks/carteira-digital-e-wallet--6X8YyZBoVJpz5R8oXciTyu/61JMBvM5Vanqj6RaJsP8CT). diff --git a/docs/announcements/es/google-shopping-new-option-to-submit-prices.md b/docs/announcements/es/google-shopping-new-option-to-submit-prices.md new file mode 100644 index 000000000..1f9c1600b --- /dev/null +++ b/docs/announcements/es/google-shopping-new-option-to-submit-prices.md @@ -0,0 +1,40 @@ +--- +title: 'Google Shopping: nueva opción de envío de precios' +id: 4qtyADXxyaUCbOD498K14l +status: PUBLISHED +createdAt: 2023-12-13T23:27:59.782Z +updatedAt: 2023-12-14T13:10:09.812Z +publishedAt: 2023-12-14T13:10:09.812Z +contentType: updates +productTeam: Channels +author: 2p7evLfTcDrhc5qtrzbLWD +slug: google-shopping-nueva-opcion-de-envio-de-precios +locale: es +legacySlug: google-shopping-nueva-opcion-de-envio-de-precios +announcementImageID: '' +announcementSynopsisES: 'Actualiza tu integración: nuevas formas de aplicar descuentos en Google Shopping.' +--- + +Hemos actualizado las formas de envío de precios de productos en la [integración con Google Shopping](https://help.vtex.com/es/tracks/configurar-integracao-com-o-google-shopping--25Sl7iOqq58PGfVfTAo8Xw/2kGKxwD9HKJvTLDTikQ4zG) para que los retailers puedan ofrecer anuncios con mayor calidad y descuentos con el [medio de pago](https://help.vtex.com/es/tutorial/diferenca-entre-meios-de-pagamento-e-condicoes-de-pagamento--3azJenhGFyUy2gsocms42Q) que mejor se adapte a las demandas del público de la tienda. + +## ¿Qué cambió? + +Antes, el registro de la [integración con Google Shopping](https://help.vtex.com/es/tracks/configurar-integracao-com-o-google-shopping--25Sl7iOqq58PGfVfTAo8Xw/2kGKxwD9HKJvTLDTikQ4zG) incluía la opción __Considerar descuento para el pago con boleto al precio enviado__ que ahora ha sido sustituida por __Aplicar descuento al precio enviado.__ La actualización permite que las tiendas VTEX puedan utilizar una de las siguientes dos opciones para configurar el precio enviado a Google Shopping: +- __Enviar precio base (para precios con descuento):__ solo muestra los productos registrados con [precio de lista](https://help.vtex.com/es/tracks/precos-101--6f8pwCns3PJHqMvQSugNfP/3XcXp0r5WrJvogB8KIX4Kx#preco-de-lista). +- __Aplicar descuento al precio enviado:__ muestra los productos de la tienda VTEX en Google Shopping con el descuento y medio de pago registrados. + +
+ La configuración Aplicar descuento al precio enviado solo está disponible para tiendas VTEX en Brasil. +
+ +![envio-de-precos-google-es](//images.ctfassets.net/alneenqid6w5/5ZZihnxaawRM55WkmZ8YJA/afc4f30ca92f564cb47326e9956b21df/envio-de-precos-google-es.png) + +## ¿Qué se necesita hacer? + +La actualización estará disponible para todas las [cuentas VTEX que operan como seller](https://help.vtex.com/es/tutorial/estrategias-de-marketplace-na-vtex--tutorials_402#sendo-seller-vtex) a partir del 14 de diciembre de 2023. +Las cuentas que aún no utilizan la integración con Google Shopping y desean activar la configuración __Enviar precio base (para precios con descuento)__ y __Aplicar descuento al precio enviado__, deben seguir [esta serie de tutoriales](https://help.vtex.com/es/tracks/configurar-integracao-com-o-google-shopping--25Sl7iOqq58PGfVfTAo8Xw/2kGKxwD9HKJvTLDTikQ4zG) para comenzar a utilizar los nuevos ajustes. Las cuentas que ya estén integradas con Google Shopping y tienen la configurada la opción __Considerar descuento para pago con boleto en el precio enviado__ activa, tendrán la opción __Aplicar descuento al precio enviado__ activa después de que se realice la actualización según se muestra en la imagen a continuación: + + ![fluxo-update-news-google-es](//images.ctfassets.net/alneenqid6w5/3JvNH6bvMe4warWK5aOrNv/4c8dc610fc35a1ab2dc5d2c820f7fea4/fluxo-update-news-google-es.png) + +Consulta la documentación para más información sobre cómo configurar [un descuento vinculado al medio de pago](https://help.vtex.com/es/tracks/configurar-integracao-com-o-google-shopping--25Sl7iOqq58PGfVfTAo8Xw/3AqbcsWrge8zLt0BC5CtGd#desconto-vinculado-ao-metodo-de-pagamento) y [un descuento en el conector](https://help.vtex.com/es/tracks/configurar-integracao-com-o-google-shopping--25Sl7iOqq58PGfVfTAo8Xw/wWyl0Njxgs5KfXvxYZJrl). + diff --git a/docs/announcements/es/headless-cms-create-non-duplicatable-pages.md b/docs/announcements/es/headless-cms-create-non-duplicatable-pages.md index 36f60ed18..b69fcbc7e 100644 --- a/docs/announcements/es/headless-cms-create-non-duplicatable-pages.md +++ b/docs/announcements/es/headless-cms-create-non-duplicatable-pages.md @@ -16,7 +16,7 @@ announcementSynopsisES: 'Singleton: el tipo de content type en Headless CMS que --- Singleton es un nuevo tipo de content type que permite que el comerciante (administrador de la tienda) pueda crear y gestionar una única página de un content type en el Headless CMS. Los content types de Singleton no pueden duplicarse, lo que garantiza que solo haya una página de ese tipo de contenido y que sea coherente en toda la tienda. -![singleton-es](https://images.ctfassets.net/alneenqid6w5/6aMWhl66yiP8YLJr5Bzuo5/7e816ec8a05d8731dfaee66ca0258641/singleton-es.gif) +![singleton-es](//images.ctfassets.net/alneenqid6w5/6aMWhl66yiP8YLJr5Bzuo5/7e816ec8a05d8731dfaee66ca0258641/singleton-es.gif)
El content type Singleton solo está disponible para tiendas que utilicen VTEX Headless CMS (Actualmente se encuentra en fase beta). diff --git a/docs/announcements/es/headless-cms-deeper-insights-into-page-publication-status.md b/docs/announcements/es/headless-cms-deeper-insights-into-page-publication-status.md new file mode 100644 index 000000000..da063b13c --- /dev/null +++ b/docs/announcements/es/headless-cms-deeper-insights-into-page-publication-status.md @@ -0,0 +1,33 @@ +--- +title: 'Headless CMS: información sobre el status de publicación de la página' +id: 9G9ILO21L5sGtEVIHFhLr +status: PUBLISHED +createdAt: 2023-10-18T12:31:52.699Z +updatedAt: 2023-10-18T20:56:21.584Z +publishedAt: 2023-10-18T20:56:21.584Z +contentType: updates +productTeam: VTEX IO +author: 4oTZzwYoyhy1tDBwLuemdG +slug: headless-cms-informacion-sobre-el-status-de-publicacion-de-la-pagina +locale: es +legacySlug: headless-cms-informacion-sobre-el-status-de-publicacion-de-la-pagina +announcementImageID: '' +announcementSynopsisES: 'Estado de publicación en Headless CMS se descontinuará a favor del Build Status para seguimiento detallado del deploy.' +--- + +A partir del 1 de noviembre de 2023, se descontinuará el estado **Publicando** en las páginas de Headless CMS. En su lugar, puedes realizar un seguimiento del status del deploy de las páginas a través de la herramienta **Build Status**, como [ya habíamos anunciado](https://help.vtex.com/es/announcements/headless-cms-stay-informed-on-your-publication-progress--3ajb4FgE6nmqjblpSEg3SP). Esta herramienta ofrece una vista más detallada del proceso de deploy de tus páginas, manteniendo a los usuarios informados acerca de las fases de compilación (build). + +Cuando se crea una nueva página, inicialmente se muestra como **Borrador** en la columna Versiones, lo que indica que aún no se hizo deploy de la página. Una vez que el deploy se ha realizado, el status se actualiza a **Publicado**, lo que significa que el proceso de compilación está listo para comenzar. Una vez completado este proceso, la página pasa a estar disponible para los usuarios finales. + +![Build Status - ES](//images.ctfassets.net/alneenqid6w5/4oOFiKgKpuTVaBics5MaI0/bab768f8fd499965a4836002ae1bdd6b/publishing-status-es.gif) + +## ## ¿Qué cambió? +El status *Publicando* se utilizaba anteriormente para describir el proceso de deploy de una página CMS en FastStore. Sin embargo, no proporcionaba más detalles sobre el proceso. + +Ahora, al integrar la herramienta Build Status con otros sistemas como [Releases](https://help.vtex.com/es/tutorial/planner-releases-page-beta--2p7IiVD6K8i1iRiwHph5sw), WebOps y [FastStore](https ://www.faststore.dev/), Headless CMS proporciona información más completa sobre el status de estos sistemas. + +## ¿Por qué realizamos este cambio? +La implementación de la herramienta Build Status tiene como objetivo mejorar la claridad y la transparencia durante el proceso de deploy. + +## ¿Qué se necesita hacer? +Esta funcionalidad se implementará en Headless CMS a partir del 1 de noviembre de 2023, y no requiere ninguna acción por tu parte. diff --git a/docs/announcements/es/headless-cms-events-available-in-audit.md b/docs/announcements/es/headless-cms-events-available-in-audit.md new file mode 100644 index 000000000..0d700c31f --- /dev/null +++ b/docs/announcements/es/headless-cms-events-available-in-audit.md @@ -0,0 +1,47 @@ +--- +title: 'Eventos de Headless CMS disponibles en Audit' +id: 2WQz4dwteRahTD71hIHNNc +status: PUBLISHED +createdAt: 2023-12-08T14:36:53.841Z +updatedAt: 2023-12-08T14:57:21.295Z +publishedAt: 2023-12-08T14:57:21.295Z +contentType: updates +productTeam: Master Data +author: 1malnhMX0vPThsaJaZMYm2 +slug: eventos-de-headless-cms-disponibles-en-audit +locale: es +legacySlug: eventos-de-headless-cms-disponibles-en-audit +announcementImageID: '' +announcementSynopsisES: 'Agregamos los eventos de Headless CMS a los logs de Audit.' +--- + +[Audit](https://help.vtex.com/es/tutorial/audit--5RXf9WJ5YLFBcS8q8KcxTA), el módulo que registra los eventos que ocurren en tu tienda para auditorías futuras, ahora procesa eventos de [Headless CMS](https://help.vtex.com/es/tutorial/gestion-de-paginas--3DO6rBhZ1p3zndnFu5BgRt): la solución VTEX para gestionar contenido web y que ofrece autonomía para crear, editar y publicar contenido a través del Admin VTEX. + +## ¿Qué cambió? + +Agregamos los eventos de Headless CMS que figuran en la siguiente tabla a los logs de Audit: + +| Acción | Descripción | Detalles del evento | +|---|---|---| +| TRY_PUBLISHING | Intento de publicar una página. | ID del evento. | +| TRY_PUBLISH_IN_RELEASE | Intento de publicar un release. | ID del evento. | +| TRY_UNPUBLISHING | Intento de despublicar una página. | ID del evento. | +| RESTORE_CONTENT | Restauración de contenido. | ID del evento. | +| TRY_UPDATING_DRAFT | Intento de actualizar un borrador. | ID del evento. | +| TRY_UNPUBLISHING_AND_OVERWRITING | Intento de despublicar y sobrescribir una página. | ID del evento. | +| done.invoke.deleteContent | Eliminación de contenido. | ID del evento. | +| done.invoke.deleteContentVariant | Eliminación de una versión del contenido. | ID del evento. | + +En la columna **Acción**, todos los eventos de Headless CMS también muestran la siguiente información: + +* **CONTENT_ID:** código identificador único de contenido. +* **VARIANT_ID:** código identificador único de la versión del contenido. +* **WORKSPACE**: workspace en el que se realizó el cambio. + + + +## ¿Qué se necesita hacer? + +No se requiere ninguna acción. El cambio en Audit ya está activo para todas las cuentas y ya registran la [lista de eventos](#que-cambio) antes mencionados. diff --git a/docs/announcements/es/headless-cms-new-authorization-requirement.md b/docs/announcements/es/headless-cms-new-authorization-requirement.md new file mode 100644 index 000000000..8acde1c6a --- /dev/null +++ b/docs/announcements/es/headless-cms-new-authorization-requirement.md @@ -0,0 +1,58 @@ +--- +title: 'Headless CMS: nueva solicitud de autorización' +id: 7G056zzZmGFBztkRqhpUgj +status: PUBLISHED +createdAt: 2024-02-02T12:34:37.766Z +updatedAt: 2024-02-02T14:14:58.237Z +publishedAt: 2024-02-02T14:14:58.237Z +contentType: updates +productTeam: VTEX IO +author: 4oTZzwYoyhy1tDBwLuemdG +slug: headless-cms-nueva-solicitud-de-autorizacion +locale: es +legacySlug: headless-cms-nueva-solicitud-de-autorizacion +announcementImageID: '' +announcementSynopsisES: 'CMS GraphQL API es obligatorio para la gestión de contenido. Actualiza los roles según corresponda.' +--- + +A partir del 15 de febrero, será obligatorio que todos los [usuarios](https://developers.vtex.com/docs/guides/api-authentication-using-user-tokens) y [claves de aplicación](https://developers.vtex.com/docs/guides/api-authentication-using-application-keys) que necesiten acceder a Headless CMS tengan los [recursos](https://help.vtex.com/es/tutorial/license-manager-resources--3q6ztrC8YynQf6rdc6euk3) de License Manager `See CMS menu on the top-bar` y `Settings` agregados a sus [roles](https://help.vtex.com/es/tutorial/roles--7HKK5Uau2H6wxE1rH5oRbc). Para la gestión de contenido en el Headless CMS, también es necesario contar con el [recurso](https://help.vtex.com/es/tutorial/license-manager-resources--3q6ztrC8YynQf6rdc6euk3) `CMS GraphQL API`. Este requisito se aplica a la API de Headless CMS y al Admin VTEX. + +## ¿Qué cambió? +Anteriormente, los usuarios y las claves de aplicación podían gestionar el contenido de la tienda en Headless CMS + sin tener un recurso específico de License Manager asociado a su rol. + +Ahora, cualquier request vía API de Headless CMS o Admin VTEX autenticará al usuario y verificará si tiene los recursos obligatorios asociados a su rol. +Los recursos `See CMS menu on the top-bar` y `Settings` dan acceso a Headless CMS. Para la gestión de contenido, los usuarios también necesitan disponer del recurso `CMS GraphQL API`. Sin este recurso, los usuarios no podrán gestionar contenido en Headless CMS. + +## ¿Por qué realizamos este cambio? +Este cambio tiene como objetivo mejorar la seguridad y simplificar el acceso del usuario a Headless CMS, brindando un entorno más controlado y seguro para gestionar el contenido de la tienda. + +## ¿Qué se necesita hacer? +Asegúrate de que los usuarios de Headless CMS tienen sus roles asociados a los recursos `CMS GraphQL API`, `See CMS menu on the top-bar` y `Settings`, ya sea [creando un nuevo rol](#crear-un-nuevo-rol) o [editando uno existente](#editar-rol). + +
+

Para gestionar usuarios y roles, tu rol de usuario debe estar asociado al recurso Save access profile del producto License Manager Por ejemplo, User Administrator - RESTRICTED es un rol predefinido que tiene asociado el recurso Save access profile.

+ +
+ +### Crear un rol + +Si aún no has creado un rol específico para los usuarios de Headless CMS y deseas hacerlo, consulta la guía [Crear un rol] (https://help.vtex.com/es/tutorial/roles--7HKK5Uau2H6wxE1rH5oRbc?&utm_source=autocomplete#creating-a-role). Asegúrate de asociar el rol a los recursos `CMS GraphQL API`, `See CMS menu on the top-bar` y `Settings` en la sección **Productos y recursos**. + +### Editar rol + +Para editar un rol existente para usuarios de Headless CMS, sigue las instrucciones a continuación: + +1. Accede al Admin VTEX. +2. En la barra superior, haz clic en el avatar de tu perfil (marcado por la inicial de tu email) y después en **Configuración de la cuenta > Roles de usuario**. +3. Haz clic en el **nombre del rol** que los usuarios de Headless CMS tienen asignado. + +
+

Ya que los roles se pueden personalizar, los nombres pueden diferir en función de la configuración de la tienda, y cada tienda puede definir un rol específico para los usuarios de Headless CMS.

+
+ +4. En la página **Editar rol**, ve a la sección **Productos y recursos**. +5. Selecciona el producto **CMS**. +6. Después, selecciona los recursos `CMS GraphQL API`, `See CMS menu on the top-bar` y `Settings`. +7. Haz clic en `Guardar`. + diff --git a/docs/announcements/es/headless-cms-simplify-content-creation-and-management-with-projects.md b/docs/announcements/es/headless-cms-simplify-content-creation-and-management-with-projects.md new file mode 100644 index 000000000..e76feb1a0 --- /dev/null +++ b/docs/announcements/es/headless-cms-simplify-content-creation-and-management-with-projects.md @@ -0,0 +1,42 @@ +--- +title: 'Headless CMS: simplifica la creación y gestión de contenidos con Proyectos' +id: 6pl14hf2E6sNgR9ykCJkj8 +status: PUBLISHED +createdAt: 2023-11-01T16:39:47.055Z +updatedAt: 2023-11-16T14:17:47.228Z +publishedAt: 2023-11-16T14:17:47.228Z +contentType: updates +productTeam: VTEX IO +author: 4oTZzwYoyhy1tDBwLuemdG +slug: headless-cms-simplifica-la-creacion-y-gestion-de-contenidos-con-proyectos +locale: es +legacySlug: headless-cms-simplifica-la-creacion-y-gestion-de-contenidos-con-proyectos +announcementImageID: '' +announcementSynopsisES: 'Headless CMS - Administre sus proyectos de manera centralizada y personalizada.' +--- + +**Proyectos** es una nueva funcionalidad en Headless CMS que agiliza la gestión de múltiples experiencias digitales, tales como aplicaciones móviles, sitios web y email marketing desde un solo dashboard. + +![Projects overview](//images.ctfassets.net/alneenqid6w5/3RgVmOuLr7SJmEfots0KMZ/fa66fd00d9a29e3eeb835369c70277d7/projects-two-es-outro.png) + +Proyectos te permite personalizar la configuración, contenido y marca de cada proyecto para ajustarlo a públicos u objetivos específicos. + +## Qué cambió + +Antes, para gestionar diferentes proyectos con distintos públicos o soluciones, en el Admin VTEX había que acceder a **Hub de extensiones** > **Gestión de aplicaciones**** y buscar la aplicación **CMS (alpha)**. Dentro de la aplicación **CMS (alpha)**, había que crear y configurar cada proyecto individualmente. + +Ahora, la interfaz **Proyectos** te permite gestionar todos tus proyectos desde un único dashboard centralizado, desde donde puedes cambiar fácilmente de un proyecto a otro para ajustar la configuración, contenido e identidad desde un solo lugar. Esta mejora le aporta adaptabilidad a tu operación y te brinda la oportunidad de atender públicos y objetivos distintos. + +![Projects pages](//images.ctfassets.net/alneenqid6w5/5sXlS9M78whzUVdSxJiKpX/28a48f587a491e87481d837595130e0d/projects-one-es.gif) + +## ¿Por qué realizamos este cambio? + +La interfaz **Proyectos** implementa las siguientes mejoras: + +- Proceso de gestión de contenidos entre múltiples proyectos simplificado. +- Centralización de proyectos. +- Atención efectiva a públicos u objetivos específicos mediante proyectos separados. + +## ¿Qué se necesita hacer? +Esta funcionalidad ya está disponible para todas las cuentas que tienen la aplicación Headless CMS instalada. Consulta la guía [Gestionar proyectos](https://help.vtex.com/es/tutorial/gestionar-proyectos--42IpDFqTVTESH8DCypJMPM) para más información sobre cómo utilizar la funcionalidad. + diff --git a/docs/announcements/es/headless-cms-stay-informed-on-your-publication-progress.md b/docs/announcements/es/headless-cms-stay-informed-on-your-publication-progress.md new file mode 100644 index 000000000..571b10345 --- /dev/null +++ b/docs/announcements/es/headless-cms-stay-informed-on-your-publication-progress.md @@ -0,0 +1,45 @@ +--- +title: 'Headless CMS: mantente informado sobre el progreso de tus publicaciones' +id: 3ajb4FgE6nmqjblpSEg3SP +status: CHANGED +createdAt: 2023-08-21T12:33:36.149Z +updatedAt: 2023-10-04T13:35:38.902Z +publishedAt: 2023-08-21T15:36:01.683Z +contentType: updates +productTeam: VTEX IO +author: 4oTZzwYoyhy1tDBwLuemdG +slug: headless-cms-mantente-informado-sobre-el-progreso-de-tus-publicaciones +locale: es +legacySlug: headless-cms-mantente-informado-sobre-el-progreso-de-tus-publicaciones +announcementImageID: '' +announcementSynopsisES: 'Mantente informado sobre las etapas de publicación de Headless CMS e identifica rápidamente errores de publicación.' +--- + +Headless CMS ofrece ahora una funcionalidad de notificaciones que te mantiene informado durante cada etapa del proceso de publicación. Las nuevas notificaciones proporcionan actualizaciones sobre cada etapa de las publicaciones en el VTEX Headless CMS, manteniendo a los usuarios informados acerca de las fases de compilación (build) de las publicaciones en Releases, VTEX Headless CMS y FastStore. + +![Headless CMS - Notificaciones](//images.ctfassets.net/alneenqid6w5/3snUhFhKzrzE71wg5GJRws/1da7e60b1ebb7b74b67140a0832581a4/headless-cms-publish-es.gif) + +Esta funcionalidad también te ayuda a identificar y notificar errores durante el deploy, indicando la etapa exacta en la que se produjo el error. También ofrece la opción de reintentar los deploys si es necesario. + +## ¿Qué cambió? +Antes, cuando una publicación no se producía, era difícil determinar el origen del problema, lo que dificultaba hacer debug y notificarlo, además de retrasar el lanzamiento de las campañas. + +Con la funcionalidad de notificaciones, ahora puedes mantenerte informado sobre el status de cada fase del deploy: + +| Status | Descripción | +| --------------------------------------- | ----------------------------------------------------- | +| **Publicación iniciada** | El CMS comenzó a publicar el release. | +| **Compilar** | El proceso de implementar los cambios del release en producción. | +| **Actualizar status de los documentos** | Actualiza todas las páginas incluidas en el release. | +| **Cerrar release** | Actualiza el status del release. | + +Si se produce un error durante el deploy, el mensaje de la notificación indicará en qué etapa ocurrió. Puedes hacer clic en `Reintentar` para repetir el deploy. + +![Headless CMS - Novo deploy](//images.ctfassets.net/alneenqid6w5/wxnKpmFM0GRlSAB7uboMK/5f9ba3184bd15234a1a4a0d4a09a78c3/headless-cms-redeploy-es.gif) + +## ¿Por qué realizamos este cambio? +La funcionalidad de notificaciones te da más autonomía para comprender y abordar los problemas relacionados con las publicaciones de tu tienda, permitiendo identificar e informar con precisión los problemas y reintentar el proceso de publicación. + +## ¿Qué se necesita hacer? +Esta funcionalidad ya se encuentra implementada en Headless CMS, y no se requiere ninguna acción por tu parte. + diff --git a/docs/announcements/es/headless-cms-updated-user-permissions.md b/docs/announcements/es/headless-cms-updated-user-permissions.md new file mode 100644 index 000000000..25d28a367 --- /dev/null +++ b/docs/announcements/es/headless-cms-updated-user-permissions.md @@ -0,0 +1,18 @@ +--- +title: '' +id: 6EvqWHQ2akp2dpdjChGJcy +status: DRAFT +createdAt: 2024-01-11T18:15:47.624Z +updatedAt: 2024-01-11T18:21:20.966Z +publishedAt: +contentType: updates +productTeam: VTEX IO +author: 4oTZzwYoyhy1tDBwLuemdG +slug: untitled-entry-2024-01-11-at-18-15-47 +locale: es +legacySlug: untitled-entry-2024-01-11-at-18-15-47 +announcementImageID: '' +announcementSynopsisES: '' +--- + + diff --git a/docs/announcements/es/improved-security-for-the-customers-first-purchase.md b/docs/announcements/es/improved-security-for-the-customers-first-purchase.md index 088d6abaf..e78e22309 100644 --- a/docs/announcements/es/improved-security-for-the-customers-first-purchase.md +++ b/docs/announcements/es/improved-security-for-the-customers-first-purchase.md @@ -1,9 +1,9 @@ --- title: 'Mejora de seguridad en la primera compra del cliente' -id: DKlfRaMNHxgQhUT5VqRrK +id: 3RBko0KXi8eOm4nKARgReD status: DRAFT -createdAt: 2023-04-28T12:35:44.503Z -updatedAt: 2023-06-09T15:37:43.651Z +createdAt: 2023-07-03T11:34:49.078Z +updatedAt: 2023-10-09T14:12:03.607Z publishedAt: contentType: updates productTeam: Shopping @@ -21,7 +21,7 @@ Con el fin de aumentar la seguridad de la información de tu tienda, VTEX ha int Antes, durante la primera compra, la información personal del cliente se mostraba en el carrito sin enmascaramiento de datos, ya que aún no tiene un perfil creado en la tienda. -Ahora, durante la creación de un nuevo carrito, además de la cookie `checkout.vtex.com` que contiene el orderFormId, se enviará una nueva cookie (`CheckoutOrderFormOwnership`). Esto permitirá que solo el cliente que creó el carrito tenga acceso ilimitado a su información. +Ahora, durante la creación de un nuevo carrito, además de la cookie `checkout.vtex.com` que contiene el `orderFormId`, se enviará una nueva cookie (`CheckoutOrderFormOwnership`). Esto permitirá que solo el cliente que creó el carrito tenga acceso ilimitado a su información. Si se produce un intento externo de acceder a los datos del carrito, no se podrá ver la información personal del cliente, ya que sus datos aparecerán enmascarados. diff --git a/docs/announcements/es/improvement-of-discount-price-viewing-experience.md b/docs/announcements/es/improvement-of-discount-price-viewing-experience.md index 1655007d7..8629806e4 100644 --- a/docs/announcements/es/improvement-of-discount-price-viewing-experience.md +++ b/docs/announcements/es/improvement-of-discount-price-viewing-experience.md @@ -24,16 +24,16 @@ Antes de este cambio, podían producirse errores de visualización en el resumen Considere, por ejemplo, un usuario que ve un producto que cuesta US$ 600, con un descuento del 10% pagando al contado. La persona continúa para el checkout y llega a la página de resumen del pedido, donde debe seleccionar las opciones de pago. Estos son los tres principales errores que pueden producirse: - El usuario aún no ha seleccionado un número de cuotas y el precio se muestra sin descuentos, incluso en la opción elegible. -![O usuário ainda não selecionou um número de parcelas](https://images.ctfassets.net/alneenqid6w5/4dFdvU6HcZGvBWSpr0VI04/fe470a5050d3c66d98b21d978f968036/image6.png) +![O usuário ainda não selecionou um número de parcelas](//images.ctfassets.net/alneenqid6w5/4dFdvU6HcZGvBWSpr0VI04/fe470a5050d3c66d98b21d978f968036/image6.png) - El cliente ha seleccionado un número de cuotas no elegibles para el descuento, y el precio se muestra solo sin descuentos, incluso en la opción elegible para el descuento. -![O usuário selecionou um número de parcelas não elegível para desconto](https://images.ctfassets.net/alneenqid6w5/nY13uDOX3JBOJvCN5Oj2i/d931d2d73ffb7f1b8c8ddbf7310b7bc9/image8.png) +![O usuário selecionou um número de parcelas não elegível para desconto](//images.ctfassets.net/alneenqid6w5/nY13uDOX3JBOJvCN5Oj2i/d931d2d73ffb7f1b8c8ddbf7310b7bc9/image8.png) - El usuario seleccionó un número de cuotas válido para aplicar el descuento y el descuento se muestra incluso en las opciones no elegibles. -![O usuário selecionou um número de parcelas elegível para desconto (à vista)](https://images.ctfassets.net/alneenqid6w5/3hRThIcKzoGWirn17UIXqV/bd64d486417ca73e2d510fc03e4ddd05/image2.png) +![O usuário selecionou um número de parcelas elegível para desconto (à vista)](//images.ctfassets.net/alneenqid6w5/3hRThIcKzoGWirn17UIXqV/bd64d486417ca73e2d510fc03e4ddd05/image2.png) Con este cambio, el descuento se mostrará siempre solo en las opciones de pago en cuotas elegibles. -![O desconto será sempre exibido corretamente apenas nas opções de parcelamento elegíveis.](https://images.ctfassets.net/alneenqid6w5/XBFP0W5B1wlGwpoz3In3W/99a531d3dbd3eeae102536126c849212/image4.png) +![O desconto será sempre exibido corretamente apenas nas opções de parcelamento elegíveis.](//images.ctfassets.net/alneenqid6w5/XBFP0W5B1wlGwpoz3In3W/99a531d3dbd3eeae102536126c849212/image4.png) ## ¿Por qué realizamos este cambio? diff --git a/docs/announcements/es/improvements-in-exporting-prices-via-spreadsheet.md b/docs/announcements/es/improvements-in-exporting-prices-via-spreadsheet.md index b5f2a2685..b7bbab219 100644 --- a/docs/announcements/es/improvements-in-exporting-prices-via-spreadsheet.md +++ b/docs/announcements/es/improvements-in-exporting-prices-via-spreadsheet.md @@ -25,7 +25,7 @@ En VTEX, puedes cambiar el precio varias veces al día según la estrategia de t El registro con una plantilla se realiza en dos etapas: exportación e importación. Se ha mejorado la experiencia de exportación de precios con nuevas funcionalidades para dar más visibilidad al usuario del status de cada plantilla de exportación de precios. -![exportacao es](https://images.ctfassets.net/alneenqid6w5/2w6DG43n73r48D3pM6OmXa/0f70f35ceb6f562f16f40346e4e046cb/exportacao_es.gif) +![exportacao es](//images.ctfassets.net/alneenqid6w5/2w6DG43n73r48D3pM6OmXa/0f70f35ceb6f562f16f40346e4e046cb/exportacao_es.gif) ## ¿Qué cambió? diff --git a/docs/announcements/es/improvements-to-unified-search-in-vtex-sales-app.md b/docs/announcements/es/improvements-to-unified-search-in-vtex-sales-app.md new file mode 100644 index 000000000..56a1d90cf --- /dev/null +++ b/docs/announcements/es/improvements-to-unified-search-in-vtex-sales-app.md @@ -0,0 +1,44 @@ +--- +title: 'Optimización de la búsqueda unificada de VTEX Sales App' +id: 4ZfzuvJjgtfjNR3UXrggYN +status: PUBLISHED +createdAt: 2024-05-03T12:45:14.073Z +updatedAt: 2024-05-06T13:37:06.301Z +publishedAt: 2024-05-06T13:37:06.301Z +contentType: updates +productTeam: Shopping +author: 2AhArvGNSPKwUAd8GOz0iU +slug: optimizacion-de-la-busqueda-unificada-de-vtex-sales-app +locale: es +legacySlug: optimizacion-de-la-busqueda-unificada-de-vtex-sales-app +announcementImageID: '' +announcementSynopsisES: 'Optimización de la búsqueda unificada en VTEX Sales App mejora la experiencia del usuario al navegar y buscar productos.' +--- + +Hemos mejorado la búsqueda unificada de VTEX Sales App con el fin de optimizar la experiencia del usuario al navegar y buscar productos. + +Esta mejora permite a los vendedores buscar productos más allá del stock de la tienda y agregarlos al carrito. Solo tienen que hacer clic en el ícono de lupa e ingresar el nombre de producto, código de referencia, ID de SKU o EAN en la barra de búsqueda de la página de inicio de la tienda. + +## ¿Qué cambió? + +Los cambios optimizan la experiencia de búsqueda y compra: + +- **Lista de búsqueda intuitiva:** acceso a una lista de búsqueda intuitiva e informativa que proporciona una vista simplificada de las búsquedas pasadas. + +- **Vista detallada de los productos:** espacio optimizado para que se puedan ver más ítems con imágenes más grandes y de mejor calidad. Al agregar productos al carrito, especialmente aquellos que tengan un SKU único, el proceso es más directo y simplificado. + +- **Ajuste de la búsqueda con filtros:** se pueden aplicar filtros al hacer clic en los filtros predefinidos sin tener que enviar el formulario con el botón `Aplicar filtros`. Además, los filtros aplicados se mostrarán en la parte superior de la página para que sea más fácil saber los filtros que están en uso y removerlos fácilmente. + +- **Vista rápida de productos no disponibles:** antes, el sistema mostraba todos los productos como no disponibles y, después de algunos minutos, cargaba la disponibilidad de forma correcta. Ahora, la disponibilidad del producto se muestra inmediatamente al cargarse. + +- **Optimización para conexiones lentas:** gracias al uso de la caché del navegador, la búsqueda solo devolverá nueva información cuando sea necesario, garantizando una respuesta rápida aun cuando la conexión de internet esté lenta. + +![Mobile - ES](//images.ctfassets.net/alneenqid6w5/2wdRQcrdDW1OKapj13T6Lq/095d38f345e181216351f7560a65d914/mobile__1_.gif) + +## ¿Por qué realizamos este cambio? + +Hemos desarrollado esta mejora principalmente para los vendedores de tiendas físicas con el objetivo de optimizar su experiencia al navegar y buscar productos. proporcionando una jornada de búsqueda más intuitiva e informativa. + +## ¿Qué se necesita hacer? + +No se requiere ninguna acción; la funcionalidad se aplicará automáticamente en todas las tiendas VTEX que utilizan VTEX Sales App. Para más información, accede al artículo [Búsqueda unificada en VTEX Sales App](https://help.vtex.com/es/tracks/instore-usando-o-app--4BYzQIwyOHvnmnCYQgLzdr/9sXeVwoD60qYYgRJ11r5F). diff --git a/docs/announcements/es/increase-your-sales-with-a-new-order-authorization-screen.md b/docs/announcements/es/increase-your-sales-with-a-new-order-authorization-screen.md index f44814875..eda387408 100644 --- a/docs/announcements/es/increase-your-sales-with-a-new-order-authorization-screen.md +++ b/docs/announcements/es/increase-your-sales-with-a-new-order-authorization-screen.md @@ -22,7 +22,7 @@ Esta herramienta permite el control de las aprobaciones de pedidos con cambios e ## Lo que cambia Ahora, en lugar de abrir un ticket directamente con el soporte, es posible configurar las reglas de autorización por el administrador. Para ello, acceda al camino: Menú - Gestión de Pedidos - Autorización de Pedidos. -![ESAutorizacaoPedidosPrint.PNG?h=250](https://images.ctfassets.net/alneenqid6w5/445WPSN6h0ELYf07ZlPg0M/e0fd3a929af7ed9b1c23f03826e43271/ESAutorizacaoPedidosPrint.PNG_h_250) +![ESAutorizacaoPedidosPrint.PNG?h=250](//images.ctfassets.net/alneenqid6w5/445WPSN6h0ELYf07ZlPg0M/e0fd3a929af7ed9b1c23f03826e43271/ESAutorizacaoPedidosPrint.PNG_h_250) ## Qué necesitas hacer Es importante mencionar que la tienda no perderá las reglas anteriores, que se hicieron abriendo un ticket al equipo de soporte. Se actualizarán automáticamente en la nueva pantalla. diff --git a/docs/announcements/es/introducing-the-new-shipping-strategy-interfaces.md b/docs/announcements/es/introducing-the-new-shipping-strategy-interfaces.md index 465183b69..590b937ac 100644 --- a/docs/announcements/es/introducing-the-new-shipping-strategy-interfaces.md +++ b/docs/announcements/es/introducing-the-new-shipping-strategy-interfaces.md @@ -19,7 +19,7 @@ A partir del 31 de mayo, estamos lanzando para todas las tiendas VTEX la versió Las páginas de la **Estrategia de envío** fueran actualizadas al nuevo _VTEX design system_, como se puede ver a continuación: -![nova_estrategia_envio_announcement_boards_ES](https://images.ctfassets.net/alneenqid6w5/7gWgtAG6jo0wXjKCUKYGnj/6ec635cd52cd33a2845fed3d1b444ba6/nova_estrategia_envio_announcement_boards_ES.png) +![nova_estrategia_envio_announcement_boards_ES](//images.ctfassets.net/alneenqid6w5/7gWgtAG6jo0wXjKCUKYGnj/6ec635cd52cd33a2845fed3d1b444ba6/nova_estrategia_envio_announcement_boards_ES.png) ## ¿Qué cambió? diff --git a/docs/announcements/es/introducing-vtex-ad-network-beta.md b/docs/announcements/es/introducing-vtex-ad-network-beta.md new file mode 100644 index 000000000..a0238d6c1 --- /dev/null +++ b/docs/announcements/es/introducing-vtex-ad-network-beta.md @@ -0,0 +1,49 @@ +--- +title: 'Presentamos VTEX Ad Network (Beta)' +id: 5Xk8ekbP2Vb5QoI8GXRsQ6 +status: DRAFT +createdAt: 2024-04-30T16:15:57.595Z +updatedAt: 2024-04-30T17:41:55.796Z +publishedAt: +contentType: updates +productTeam: Others +author: 2Gy429C47ie3tL9XUEjeFL +slug: presentamos-vtex-ad-network-beta +locale: es +legacySlug: presentamos-vtex-ad-network-beta +announcementImageID: '' +announcementSynopsisES: 'VTEX lanza una plataforma de anuncios con el propósito de conectar anunciantes y retailers para promocionar productos.' +--- + +VTEX está lanzando [VTEX Ad Network (Beta)](https://help.vtex.com/es/tutorial/vtex-ad-network-beta--2cgqXcBuJmXN2livQvClur). Se trata de un producto que conecta retailers interesados en promocionar sus productos con anunciantes. Con esta conexión, anunciantes y retailers pueden impulsar su negocio. + +## Anunciantes + +Los anunciantes pueden [crear campañas](https://help.vtex.com/es/tutorial/anunciando-com-vtex-ad-network-beta--5WoXcJzHc7EQElpPjziqse) de anuncios para promocionar productos en los storefronts de los retailers que los venden. De este modo, pueden impulsar ventas y visualizar datos para mejorar la toma de decisiones. + +Cuando creas campañas para el producto que promocionas, tu anuncio puede destacarse en múltiples tiendas VTEX que tengan ese producto en su catálogo. + +## Retailers + +Los retailers pueden ofrecer espacios en sus storefronts para que los anunciantes promocionen sus productos. Estos retailers recibirán un valor por cada clic recibido en anuncios de su tienda. + +VTEX seleccionará para tu tienda anuncios de productos que ya estén en tu catálogo, garantizando una jornada de compra fluida y sin interrupciones. Esta selección se realiza basándose en el comportamiento de tus clientes al navegar por tu tienda. + +IMAGEM + +## ¿Qué se necesita hacer? + +Consulta a continuación cómo puedes formar parte de **VTEX Ad Network**, como retailer o como anunciante. + +### Retailers + +Para disponibilizar espacios para anuncios en tu tienda, instala la aplicación [VTEX Ad Network para retailers]() en tu cuenta VTEX. Para saber más, consulta el artículo [Mostrar anuncios con VTEX Ad Network en tu tienda (Beta)](https://help.vtex.com/es/tutorial/exibindo-anuncios-do-vtex-ad-network-na-sua-loja-beta--6gWgZrMLcS5FDFFdl5LETA). + +
+Por el momento, solamente tiendas desarrolladas con Store Framework pueden ofrecer espacios para anuncios. +
+ +### Anunciantes + +Cualquier anunciante interesado en promocionar productos que ya se venden en las tiendas VTEX puede anunciarse utilizando **VTEX Ad Network**. Aprende más consultando los artículos [VTEX Ad Network (Beta)](https://help.vtex.com/es/tutorial/vtex-ad-network-beta--2cgqXcBuJmXN2livQvClur) y [Anunciar con VTEX Ad Network (Beta)](https://help.vtex.com/es/tutorial/anunciando-com-vtex-ad-network-beta--5WoXcJzHc7EQElpPjziqse). + diff --git a/docs/announcements/es/ip-and-geolocation-info-is-now-provided-in-emails-containing-access-code-requests.md b/docs/announcements/es/ip-and-geolocation-info-is-now-provided-in-emails-containing-access-code-requests.md index c6f0b7231..54578577e 100644 --- a/docs/announcements/es/ip-and-geolocation-info-is-now-provided-in-emails-containing-access-code-requests.md +++ b/docs/announcements/es/ip-and-geolocation-info-is-now-provided-in-emails-containing-access-code-requests.md @@ -28,4 +28,4 @@ Al intentar acceder al Admin de una tienda utilizando una dirección de correo e La seguridad es una de las principales preocupaciones de VTEX, y esto se vuelve aún más importante cuando estamos cerca de grandes eventos como el Black Friday. Esta nueva función ayudará a identificar de donde provienen posibles intentos de acceso no deseados. -![IP Geolocation email - ES](https://images.ctfassets.net/alneenqid6w5/2lDMP34wKY5qrn4TtIPvKr/7d95bdb689d5af09718c80c7ba077b95/IP_Geolocation_email_-_ES.png) +![IP Geolocation email - ES](//images.ctfassets.net/alneenqid6w5/2lDMP34wKY5qrn4TtIPvKr/7d95bdb689d5af09718c80c7ba077b95/IP_Geolocation_email_-_ES.png) diff --git a/docs/announcements/es/lead-time-configuring-shipping-time-at-sku-level.md b/docs/announcements/es/lead-time-configuring-shipping-time-at-sku-level.md new file mode 100644 index 000000000..abdaca421 --- /dev/null +++ b/docs/announcements/es/lead-time-configuring-shipping-time-at-sku-level.md @@ -0,0 +1,50 @@ +--- +title: 'Lead time: configuración del tiempo de envío a nivel de SKU' +id: 39Q8TeXaDCbmTXFtwpNXlf +status: PUBLISHED +createdAt: 2023-09-22T14:07:20.464Z +updatedAt: 2023-09-28T17:47:25.398Z +publishedAt: 2023-09-28T17:47:25.398Z +contentType: updates +productTeam: Post-purchase +author: 5l9ZQjiivHzkEVjafL4O6v +slug: lead-time-configuracion-del-tiempo-de-envio-a-nivel-de-sku +locale: es +legacySlug: lead-time-configuracion-del-tiempo-de-envio-a-nivel-de-sku +announcementImageID: '' +announcementSynopsisES: 'Lanzamiento global del lead time, una configuración opcional del tiempo de envío a nivel de SKU.' +--- + +VTEX ha puesto a disposición de todas las tiendas el [lead time](https://help.vtex.com/es/tutorial/lead-time-tempo-de-envio-a-nivel-de-sku--16yv5Mkj6bTyWR1hCN2f4B), una configuración del tiempo de envío de un SKU en un determinado stock. En otras palabras, puedes definir a nivel de SKU un tiempo de envío adicional en el cálculo de las promesas de envío que se muestran a los clientes en el checkout. + +![lead_time_image_total_time_ES](//images.ctfassets.net/alneenqid6w5/WDlW2CzaAKl3KtzzsgGwc/f9610838cce53ee740054bee68e634d1/lead_time_image_total_time_ES.png) + +El uso del lead time es opcional y, cuando no se configura, el envío de pedidos de la tienda permanece sin cambios. Cabe señalar que las reglas de consolidación del checkout, que calculan el plazo de envío total del pedido tomando en consideración el tiempo más largo de uno de los ítems, se mantienen. + +## ¿Qué cambió? + +Antes, el [cálculo del envío de pedidos](https://help.vtex.com/es/tutorial/como-funciona-o-calculo-de-envio--tutorials_116) consideraba los periodos configurados en tu estrategia de envío a nivel de: + +* [Almacenes](https://help.vtex.com/es/tutorial/estoque--6oIxvsVDTtGpO7y6zwhGpb) +* [Muelles](https://help.vtex.com/es/tutorial/gerenciar-doca--7K3FultD8I2cuuA6iyGEiW) +* [Políticas de envío](https://help.vtex.com/es/tutorial/politica-de-envio--tutorials_140) + +Ahora, también existe la opción de configurar el tiempo de envío a nivel de SKU, con la nueva columna de lead time en la página [Gestión del stock](https://help.vtex.com/es/tutorial/gerenciar-inventario--tutorials_139), a la que puedes acceder a través del Admin VTEX > **Catálogo > Stock > Gestión del stock**, como se muestra en la imagen a continuación: + +![lead_time_inventory_management_ES](//images.ctfassets.net/alneenqid6w5/mfWUVzj7tgHMQxJTnVjGX/898387e10a3c41d8837df10604ec652d/lead_time_inventory_management_ES.png) + +
+En el Admin VTEX, el lead time se configura en días, hasta un límite de 365. De manera predeterminada, el contaje se realiza en días laborables, pero puedes configurar tu política de envío para se realice en días naturales. Para configurar periodos en horas, minutos y segundos debes utilizar el endpoint Update inventory by SKU and warehouse. +
+ +## ¿Por qué realizamos este cambio? + +Los principales beneficios de la nueva configuración del lead time son: + +* **Mayor flexibilidad en la gestión de stocks**, especialmente útil para negocios con productos personalizables y escenarios de _dropshipping_ (el proveedor envía el producto directamente al cliente). +* **Ajustes más precisos de los plazos de envío**, lo que facilita la gestión del stock. +* **Cálculos de promesas de envío más precisos** para los clientes, lo que contribuye a una mejor experiencia de compra. + +## ¿Qué se necesita hacer? + +La página [Gestión del stock](https://help.vtex.com/es/tutorial/gerenciar-inventario--tutorials_139) del Admin VTEX se ha actualizado agregando una columna de lead time en todas las tiendas, y no se requiere ninguna acción por tu parte. El uso del nuevo campo es opcional; si no lo configuras, el tiempo de envío de tus pedidos permanecerá sin cambios. diff --git a/docs/announcements/es/legacy-payment-connectors-will-be-discontinued-in-2024.md b/docs/announcements/es/legacy-payment-connectors-will-be-discontinued-in-2024.md new file mode 100644 index 000000000..90a944294 --- /dev/null +++ b/docs/announcements/es/legacy-payment-connectors-will-be-discontinued-in-2024.md @@ -0,0 +1,123 @@ +--- +title: 'Descontinuación de conectores de pago legados en 2024' +id: 4R5YIjUu1IWkiOHzXtQU14 +status: PUBLISHED +createdAt: 2023-10-13T12:52:48.753Z +updatedAt: 2023-10-17T20:57:39.669Z +publishedAt: 2023-10-17T20:57:39.669Z +contentType: updates +productTeam: Shopping +author: 2Gy429C47ie3tL9XUEjeFL +slug: descontinuacion-de-conectores-de-pago-legados-en-2024 +locale: es +legacySlug: descontinuacion-de-conectores-de-pago-legados-en-2024 +announcementImageID: '' +announcementSynopsisES: 'En 2024, VTEX discontinuará los conectores de pagos heredados, que no utilizan el Payment Provider Protocol.' +--- + +Para integrar los medios de pago en la plataforma VTEX, los proveedores de pago pueden crear conectores de pago utilizando el [Payment Provider Protocol](https://help.vtex.com/es/tutorial/payment-provider-protocol--RdsT2spdq80MMwwOeEq0m) (PPP). Sin embargo, hay varios conectores legados que utilizan versiones anteriores de nuestra arquitectura de integración de pagos, que son menos estables y menos eficaces. + +## ¿Qué va a cambiar? + +
+Los cambios descritos en este documento no tendrán ninguna repercusión en el Black Friday 2023, ya que no se aplicarán hasta el primer trimestre de 2024. +
+ +VTEX está iniciando la descontinuación de estos conectores legados, lo que ocurrirá por etapas: + +- **31 de enero de 2024 ** - Bloqueo de la creación de nuevas afiliaciones de gateway utilizando conectores de pago legados. A partir de esta fecha, las tiendas VTEX ya no podrán configurar conexiones con los conectores que serán descontinuados. Todas las reglas de pago ya configuradas seguirán funcionando con normalidad, sin afectar las transacciones. +- **10 de febrero de 2024** - Fecha límite sugerida para presentar nuevos conectores para su homologación. Si las empresas partners desean desarrollar nuevos conectores utilizando el [PPP](https://help.vtex.com/es/tutorial/payment-provider-protocol--RdsT2spdq80MMwwOeEq0m) para sustituir los conectores legados, sugerimos que los presenten para su homologación antes de esta fecha. De este modo, las tiendas VTEX dispondrán de varias semanas para reconfigurar sus conexiones de pago antes de la descontinuación. Al establecer esta fecha, nuestro objetivo es garantizar el cumplimiento del SLA del [proceso de homologación de conectores de pago en la plataforma VTEX](https://developers.vtex.com/docs/guides/payments-integration-payment-provider-homologation). +- **31 de marzo de 2024** - Descontinuación definitiva de los conectores que no utilizan [PPP](https://help.vtex.com/es/tutorial/payment-provider-protocol--RdsT2spdq80MMwwOeEq0m). A partir de esta fecha, VTEX bloqueará todas las transacciones de los conectores de pago legados. + +### Lista de los conectores de pago legados + +Consulta la lista de todos los conectores que serán descontinuados: + +- Adyen +- Alignet +- Amex +- AuthorizeNet/AuthorizeDotNet +- BanamexInvoice +- BankInvoiceItau/BankIssuedInvoiceItau +- BankInvoiceSantander/BankIssuedInvoiceSantander +- Bcash +- BoldCron +- Bradesco/RegisteredBankInvoiceBradesco +- BrasPag/Braspag +- Cielo/CieloV3 +- Conductor +- Credomatic +- CyberSource +- Decidir/DecidirV1 +- ERede/E-Rede V2/ERedeRest +- Evolucard +- Firstdata +- IPay88 +- ItauShopline +- Koin +- MaxiPago +- MeoWallet +- MercadoPagoV1 +- MobilPay +- Moip +- MOLPay +- Mundipagg/MundipaggFraudPrevention +- Nexxpago +- NPS +- PagamentoDigital +- PagBrasil +- PagHiper +- PagoEfectivo +- PagosNet +- PagosWeb +- PagSeguro/PagSeguroDirect +- PayClub +- Payme +- Paymentez +- PaymentHub +- PaymentsOS +- PayPal/PayPalPlus +- PayU/PayUGlobal +- Payzen +- Place2Pay/PlaceToPay +- Rede Pay/RedePay +- Redecard +- Redsys/RedsysV2 +- SafetyPay +- SalesMachine +- Scopus +- Sitef/SitefDirectSale/SitefPreauth +- Stelo +- TNSPay +- TodoPago +- WebPay/WebPay2P +- WorldPay + +## ¿Por qué estamos realizando este cambio? + +Los conectores que utilizan el [PPP](https://help.vtex.com/es/tutorial/payment-provider-protocol--RdsT2spdq80MMwwOeEq0m) tienen tasas de autorización más altas que los conectores legados. Por lo tanto, la migración a nuevos conectores tiende a aumentar las ventas de las tiendas VTEX. + +Además, muchos conectores legados están desactualizados en términos de tecnología, por lo que migrar a conectores que usen el [PPP](https://help.vtex.com/es/tutorial/payment-provider-protocol--RdsT2spdq80MMwwOeEq0m) garantiza que las tiendas VTEX utilizarán tecnologías más modernas y estables ofrecidas por VTEX. + +## ¿Qué se necesita hacer? + +Las acciones necesarias como resultado de este cambio dependen de tu contexto en el ecosistema VTEX. Consulta a continuación qué opción se adapta mejor a tu negocio. + +### Responsable de los conectores de pago legados + +Si actúas como proveedor de pago responsable de uno o más [conectores que serán descontinuados](#lista-de-los-conectores-de-pago-legados), deberás desarrollar un nuevo conector utilizando el [Payment Provider Protocol](https://help.vtex.com/es/tutorial/payment-provider-protocol--RdsT2spdq80MMwwOeEq0m). De lo contrario, no podrás procesar transacciones a partir de la fecha de descontinuación mencionada anteriormente. + +En este caso, te recomendamos que presentes un nuevo conector para homologación antes del 10 de febrero de 2024 para que las tiendas tengan tiempo de reconfigurar sus conexiones de pago antes de la descontinuación. Aquí puedes consultar más información sobre el [proceso de homologación de nuevos conectores de pago](https://developers.vtex.com/docs/guides/payments-integration-payment-provider-homologation). + +
+VTEX no puede garantizar que tu nuevo conector de pago esté disponible para administradores de tiendas VTEX antes de la descontinuación oficial si lo presentas para homologación después de esta fecha. +
+ +Si tienes alguna pregunta sobre este proceso o deseas alinear la información con los administradores de tiendas, ponte en contacto con tu Partner Manager VTEX. + +### Tiendas que utilizan conectores de pago legados + +Si tu tienda utiliza uno de los [conectores que serán descontinuados](#lista-de-los-conectores-de-pago-legados), deberás configurarlo con el nuevo conector correspondiente a aquel proveedor de pago antes del 31 de marzo de 2024. De lo contrario, no será posible realizar compras en tu tienda utilizando el medio de pago en cuestión. + +A lo largo del proceso de descontinuación y migración, puedes ponerte en contacto con tus proveedores de pago para hacer un seguimiento de la evolución y obtener más información sobre el desarrollo de los nuevos conectores. + diff --git a/docs/announcements/es/live-shopping-the-vtex-app-to-broadcast-live-events.md b/docs/announcements/es/live-shopping-the-vtex-app-to-broadcast-live-events.md index 79e85f00d..e3ad15707 100644 --- a/docs/announcements/es/live-shopping-the-vtex-app-to-broadcast-live-events.md +++ b/docs/announcements/es/live-shopping-the-vtex-app-to-broadcast-live-events.md @@ -17,7 +17,7 @@ announcementSynopsisES: 'La aplicación permite a las tiendas transmitir en vivo La aplicación Live Shopping es responsable por revolucionar su relación con los consumidores: utilícela para realizar transmisiones en vivo en el sitio web de su tienda para promover colecciones de productos, aumentar los índices de venta y mejorar la experiencia de los usuarios de forma simultánea y en tiempo real. -![live-shopping-overviewes](https://images.ctfassets.net/alneenqid6w5/6QNneCank2FRHN1M5pZVF1/db72cb142151c3a0745d07c8025ced0c/-Official_Sales_Deck-_VTEX_Live_Shopping_App.png) +![live-shopping-overviewes](//images.ctfassets.net/alneenqid6w5/6QNneCank2FRHN1M5pZVF1/db72cb142151c3a0745d07c8025ced0c/-Official_Sales_Deck-_VTEX_Live_Shopping_App.png) La aplicación está disponible en la [VTEX App Store](https://apps.vtex.com/) y todas las tiendas que utilicen VTEX IO y Legado la pueden descargar por un precio de suscripción razonable. @@ -42,7 +42,7 @@ Los controles en el Admin le permiten: - establecer una lista de palabras prohibidas que serán bloqueadas en el chat en tiempo real; - proponer encuestas y pruebas a sus usuarios. -![live-shopping-event-details-es](https://images.ctfassets.net/alneenqid6w5/3S1LlDHlh3P3VAZzLEgMOl/d6c04ae630f2d812789410ad5e2fe2a7/image4.png) +![live-shopping-event-details-es](//images.ctfassets.net/alneenqid6w5/3S1LlDHlh3P3VAZzLEgMOl/d6c04ae630f2d812789410ad5e2fe2a7/image4.png) ## ¿Cuáles son las ventajas? diff --git a/docs/announcements/es/luhn-algorithm-for-credit-and-debit-cards-at-checkout.md b/docs/announcements/es/luhn-algorithm-for-credit-and-debit-cards-at-checkout.md new file mode 100644 index 000000000..776d5af38 --- /dev/null +++ b/docs/announcements/es/luhn-algorithm-for-credit-and-debit-cards-at-checkout.md @@ -0,0 +1,40 @@ +--- +title: 'Algoritmo de Luhn para tarjetas de crédito y débito en el checkout' +id: 22hAb6KVWUitIG9OzFzgi2 +status: PUBLISHED +createdAt: 2023-09-19T15:43:01.350Z +updatedAt: 2023-09-19T16:47:51.216Z +publishedAt: 2023-09-19T16:47:51.216Z +contentType: updates +productTeam: Financial +author: 6DODK49lJPk3yvcoe6GB6g +slug: algoritmo-de-luhn-para-tarjetas-de-credito-y-debito-en-el-checkout +locale: es +legacySlug: algoritmo-de-luhn-para-tarjetas-de-credito-y-debito-en-el-checkout +announcementImageID: '' +announcementSynopsisES: 'Reduce el porcentaje de transacciones rechazadas debido a número de tarjeta inválido' +--- + +Ahora VTEX ofrece la validación de números de tarjetas de crédito y débito en el checkout mediante el algoritmo de Luhn. + +## ¿Qué cambió? + +Antes, cuando un cliente ingresaba el número de tarjeta en el checkout, no era posible saber si el número correspondía a una tarjeta válida. Cuando se producían errores tipográficos o de valor ingresado, la transacción se creaba para luego ser cancelada en la etapa de autorización. + +De ahora en adelante, se aplicará el algoritmo de Luhn para garantizar que solo se pueda ingresar un número de tarjeta válido para realizar una compra. Así, se reducirá el porcentaje de transacciones rechazadas debido a la inserción de números de tarjeta inválidos. + +Si el cliente ingresa un número incorrecto, se mostrará un mensaje de error en el checkout. En ese caso, el cliente deberá comprobar el número ingresado y corregirlo para continuar con la finalización de la compra. + +![algoritmo_luhn_es](//images.ctfassets.net/alneenqid6w5/5HN1Iu9vKUmeglMLOV46Rd/b061baadc25eb3b451af06004a05a9d9/algoritmo_luhn_es.PNG) + +## ¿Por qué realizamos este cambio? + +El rechazo de una transacción de pago debido a un número de tarjeta inválido puede hacer que el cliente desista de realizar una nueva compra, ya que tendría que corregir el número de la tarjeta. Por lo tanto, el objetivo de esta mejora en la experiencia de compra es aumentar la tasa de conversión de tu tienda. + +## ¿Qué se necesita hacer? + +No se requiere ninguna acción. El algoritmo de Luhn ya está activo en todas las tiendas VTEX. + +
+El algoritmo de Luhn no restringe el fraude por ataques con tarjeta. El objetivo específico es comprobar si hay errores tipográficos o del valor ingresado en los números de las tarjetas. +
diff --git a/docs/announcements/es/marketplace-improvements-on-received-skus.md b/docs/announcements/es/marketplace-improvements-on-received-skus.md index ce267c7b2..32563e7f6 100644 --- a/docs/announcements/es/marketplace-improvements-on-received-skus.md +++ b/docs/announcements/es/marketplace-improvements-on-received-skus.md @@ -29,7 +29,7 @@ No se requiere ninguna configuración para activar esta funcionalidad, se instal Cabe señalar que esta acción puede ser deshecha. Es posible aprobar un SKU por API REST, si el marketplace quiere recibirlo de nuevo como una sugerencia del seller. Para obtener más información sobre la aprobación de SKUs, acceda a nuestra documentación de API en el Portal del Desarrollador. -![ES SKUs Recebidos Announcement](https://images.ctfassets.net/alneenqid6w5/5UdF6jOSwSvqYQIng9w7mS/d4b04317dc8e786079db0c7fe8127a4a/ES_SKUs_Recebidos_Announcement.jpg) +![ES SKUs Recebidos Announcement](//images.ctfassets.net/alneenqid6w5/5UdF6jOSwSvqYQIng9w7mS/d4b04317dc8e786079db0c7fe8127a4a/ES_SKUs_Recebidos_Announcement.jpg) ## Configuración de aprobación automática de SKUs diff --git a/docs/announcements/es/marketplace-network-has-been-improved.md b/docs/announcements/es/marketplace-network-has-been-improved.md index 4301d7340..eb372458c 100644 --- a/docs/announcements/es/marketplace-network-has-been-improved.md +++ b/docs/announcements/es/marketplace-network-has-been-improved.md @@ -19,7 +19,7 @@ Uno de los desafíos de los *marketplaces* y *sellers* de nuestro ecosistema es Hemos rediseñado Marketplace Network para mejorar la experiencia. Además, ya no es necesario descargar la aplicación desde nuestra App Store, se añadió la funcionalidad a todas las tiendas que operan como *sellers* o *marketplaces* de forma automática. -![Marketplace network tour ES](https://images.ctfassets.net/alneenqid6w5/1dSZvVeBP1yyJ1Ai5xuX12/27c4fdcd812b730a445b022c7232a5f2/Marketplace_network_tour_ES.gif) +![Marketplace network tour ES](//images.ctfassets.net/alneenqid6w5/1dSZvVeBP1yyJ1Ai5xuX12/27c4fdcd812b730a445b022c7232a5f2/Marketplace_network_tour_ES.gif) ## ¿Qué cambió? Se hicieron algunos cambios a las páginas de Marketplace Network: diff --git a/docs/announcements/es/marketplace-new-offer-quality-filters.md b/docs/announcements/es/marketplace-new-offer-quality-filters.md index adb8a627a..9498dddbc 100644 --- a/docs/announcements/es/marketplace-new-offer-quality-filters.md +++ b/docs/announcements/es/marketplace-new-offer-quality-filters.md @@ -21,7 +21,7 @@ Para que los _marketplaces_ tengan más control sobre los criterios de aprobaci De esta forma, los SKU que se envían al _marketplace_ cumplen los requisitos relevantes para la curación de catálogos. -![Offer Quality gif](https://images.ctfassets.net/alneenqid6w5/2TsdhoMwl0Fmwp8WBoViXw/5525f637d51f9d9fc5fe29395f58d07f/Offer_Quality_01.gif) +![Offer Quality gif](//images.ctfassets.net/alneenqid6w5/2TsdhoMwl0Fmwp8WBoViXw/5525f637d51f9d9fc5fe29395f58d07f/Offer_Quality_01.gif) ## ¿Qué cambió? diff --git a/docs/announcements/es/marketplace-new-sidebar-with-received-sku-details.md b/docs/announcements/es/marketplace-new-sidebar-with-received-sku-details.md index e0b69d2c6..d12e070d6 100644 --- a/docs/announcements/es/marketplace-new-sidebar-with-received-sku-details.md +++ b/docs/announcements/es/marketplace-new-sidebar-with-received-sku-details.md @@ -24,7 +24,7 @@ Antes, para comprobar la información de un SKU recibido, era necesario acceder La barra contiene imágenes del SKU, precio, nivel de stock y otros atributos del producto, como descripción, especificaciones, códigos e ID. También incluye el porcentaje de equivalencia que el SKU recibió por el [matcher](https://help.vtex.com/es/tutorial/entendendo-a-pontuacao-do-vtex-matcher?locale=pt) instalado en su tienda. Aún es posible acceder a la página completa de detalles del SKU, haciendo clic en el botón *«Ver página de detalles»*. -![ES Sidebar received](https://images.ctfassets.net/alneenqid6w5/5weIxQqzG0wxPTsWu61XOI/fd3306cf276f1f52281fa583a448661a/ES_Sidebar_received.gif) +![ES Sidebar received](//images.ctfassets.net/alneenqid6w5/5weIxQqzG0wxPTsWu61XOI/fd3306cf276f1f52281fa583a448661a/ES_Sidebar_received.gif) ## ¿Por qué realizamos este cambio? Desarrollamos la barra lateral para brindar más agilidad a su operación y facilitar la catalogación de SKU recibidos, permitiendo: - Acceder a la información necesaria para un SKU sin salir de la lista principal. diff --git a/docs/announcements/es/marketplacenetwork-and-integrations-are-now-a-single-page.md b/docs/announcements/es/marketplacenetwork-and-integrations-are-now-a-single-page.md index 9408140da..471db3684 100644 --- a/docs/announcements/es/marketplacenetwork-and-integrations-are-now-a-single-page.md +++ b/docs/announcements/es/marketplacenetwork-and-integrations-are-now-a-single-page.md @@ -17,7 +17,7 @@ announcementSynopsisES: 'Unificamos Marketplace Network y el módulo de Integrac Para centralizar las oportunidades de conexión entre marketplaces VTEX y marketplaces externos, unificamos las páginas de Integraciones y Marketplace Network, y ahora se denominan __Marketplaces e integraciones__. La actualización estará disponible en todas las cuentas VTEX a partir del 03 de mayo de 2023. -![Marketplaces e integraciones](https://images.ctfassets.net/alneenqid6w5/6O436Pjv91m3GWuWFsmeAD/d3e6e73c3ea8afb1def6c94c0bf67ee5/Captura_de_tela_2023-04-17_110453.png) +![Marketplaces e integraciones](//images.ctfassets.net/alneenqid6w5/6O436Pjv91m3GWuWFsmeAD/d3e6e73c3ea8afb1def6c94c0bf67ee5/Captura_de_tela_2023-04-17_110453.png) ## ¿Qué cambió? diff --git a/docs/announcements/es/marketplaces-received-skus-beta.md b/docs/announcements/es/marketplaces-received-skus-beta.md index 5dce4480f..75ceb0644 100644 --- a/docs/announcements/es/marketplaces-received-skus-beta.md +++ b/docs/announcements/es/marketplaces-received-skus-beta.md @@ -25,7 +25,7 @@ Esta beta abierta es la primera de una serie de mejoras y actualizaciones de pro Una de las primeras y principales mejoras es la nueva forma de seleccionar los SKUs en masa - para que pueda aprobarlos o rechazarlos en masa. Alineado con nuestra [Styleguide](https://styleguide.vtex.com/ "Styleguide"), la selección masiva hará que su trabajo sea más rápido y mejor. -![received-skus-bulk](https://images.ctfassets.net/alneenqid6w5/5AoUTuM27q7LhWOOIzbPtT/26c63e97b66a252e570cadf36a8356f2/received-skus-bulk.gif) +![received-skus-bulk](//images.ctfassets.net/alneenqid6w5/5AoUTuM27q7LhWOOIzbPtT/26c63e97b66a252e570cadf36a8356f2/received-skus-bulk.gif) @@ -33,13 +33,13 @@ Una de las primeras y principales mejoras es la nueva forma de seleccionar los S Uno de los desafíos en la gestión de ítems de múltiples sellers es priorizar su lista de ítems interminable. Para ayudarlo con eso, hemos creado una nueva característica de ordenamiento, donde puede reordenar todos los envíos de acuerdo con el precio y – una de las principales mejoras– por disponibilidad de inventario. Vea cuántos ítems están disponibles a simple vista, para que pueda aprobar los SKUs que mejor se desempeñarán. -![received-skus-ordering](https://images.ctfassets.net/alneenqid6w5/2CxfuYmpmVhaTJxyGEphpl/017bd6730f3de0408c056266ec5fad4f/received-skus-ordering.gif) +![received-skus-ordering](//images.ctfassets.net/alneenqid6w5/2CxfuYmpmVhaTJxyGEphpl/017bd6730f3de0408c056266ec5fad4f/received-skus-ordering.gif) Esto se extiende a la nueva herramienta de filtrado. Vea y filtre las SKUs por categoría, marca y seller de una manera simple e intuitiva. -![received-skus-filtering](https://images.ctfassets.net/alneenqid6w5/5dK6UorOok8kH86Ueek7UF/0e572dcadf65e72132d3d41a499a8726/received-skus-filtering.gif) +![received-skus-filtering](//images.ctfassets.net/alneenqid6w5/5dK6UorOok8kH86Ueek7UF/0e572dcadf65e72132d3d41a499a8726/received-skus-filtering.gif) diff --git a/docs/announcements/es/master-data-v1-dynamic-settings-deprecation.md b/docs/announcements/es/master-data-v1-dynamic-settings-deprecation.md new file mode 100644 index 000000000..f25c2a949 --- /dev/null +++ b/docs/announcements/es/master-data-v1-dynamic-settings-deprecation.md @@ -0,0 +1,53 @@ +--- +title: 'Master Data v1: descontinuación de configuraciones dinámicas' +id: 4a1FZX8wGeHLcOyMg0egg8 +status: PUBLISHED +createdAt: 2024-04-17T12:34:11.024Z +updatedAt: 2024-04-17T12:48:51.570Z +publishedAt: 2024-04-17T12:48:51.570Z +contentType: updates +productTeam: Master Data +author: 1malnhMX0vPThsaJaZMYm2 +slug: master-data-v1-descontinuacion-de-configuraciones-dinamicas +locale: es +legacySlug: master-data-v1-descontinuacion-de-configuraciones-dinamicas +announcementImageID: '' +announcementSynopsisES: 'El "Campo calculado" y la acción de trigger "Editar el valor del campo” serán descontinuados en Master Data v1.' +--- + +El día 17 de junio de 2024 desactivaremos las siguientes configuraciones en Master Data v1: **Campo calculado** y acción de trigger **Editar el valor del campo**. + +Estas opciones permitían cambiar los valores de documentos en [Master Data](https://help.vtex.com/es/tutorial/master-data--4otjBnR27u4WUIciQsmkAw) de forma dinámica, ejecutando código desde un trigger o desde la actualización/creación de un documento. + +Para sustituir estas configuraciones, si necesitas actualizar los valores de los campos de forma dinámica, te recomendamos [crear una aplicación que se comunique con Master Data](https://developers.vtex.com/docs/guides/create-master-data-crud-app). + +## ¿Qué cambió? + +Ambas configuraciones dinámicas se desactivarán en Master Data v1. + +Ten en cuenta que tanto los **Campos calculados** como los triggers existentes que utilizan la función **Editar el valor del campo** dejarán de funcionar en la misma fecha. Consulta la sección [¿Qué se necesita hacer?](#que-se-necesita-hacer) para más información sobre cómo ajustarse a estos cambios. + +### Campo calculado + +El **Campo calculado** era una configuración dentro de los campos de [entidad de datos](https://help.vtex.com/es/tutorial/entidade-de-datos--tutorials_1265) que permitía ejecutar código C# para recalcular el valor del campo cada vez que se insertaba o actualizaba un nuevo documento. + +Este tipo de campo, ilustrado a continuación, ya no estará disponible a partir del 17 de junio de 2024. Los campos calculados creados anteriormente dejarán de funcionar en la misma fecha. + +![image6](//images.ctfassets.net/alneenqid6w5/13NWpWtxQGLFfh0ecW4ZV6/981d72dc1c1cc713a12f2be8bb4e1658/image6.png) + +### Editar el valor del campo + +Al configurar acciones de triggers, existía la opción de **Editar el valor del campo**, que permitía agregar código C# para modificar el valor de campos seleccionados en cada ejecución del trigger. + +La opción **Editar el valor del campo**, ilustrada a continuación, ya no estará disponible al configurar acciones de triggers a partir del 17 de junio de 2024. Los triggers configurados con esta acción continuarán operativos solo hasta esa fecha. + +![image1](//images.ctfassets.net/alneenqid6w5/2meuBC8t6dnVAfg1YzZnwL/05a36119e4539dec726d1bdea30622d6/image1.png) + +## ¿Qué se necesita hacer? + +Si necesitas actualizar los valores de campo de Master Data con base en un trigger, recomendamos que te pongas en contacto con tu equipo de desarrolladores para seguir las directrices que se indican a continuación: + +* Desarrollar una aplicación en VTEX IO que se comunique con Master Data, siguiendo las directrices de la guía para desarrolladores [Creating a Master Data CRUD app](https://developers.vtex.com/docs/guides/create-master-data-crud-app). +* Configura un trigger que envíe una solicitud HTTP a la aplicación, siguiendo las instrucciones disponibles en [Crear trigger en Master Data v1](https://help.vtex.com/es/tutorial/criando-trigger-no-master-data--tutorials_1270#enviar-request-http). + +Si utilizas el **Campo calculado** o un trigger con la acción **Editar el valor del campo**, sigue el procedimiento anterior antes del 17 de junio de 2024 para que los valores continúen actualizándose dinámicamente incluso después de que estos ajustes se hayan descontinuado en Master Data v1. diff --git a/docs/announcements/es/mercado-libre-integration-new-promotion-management-interface.md b/docs/announcements/es/mercado-libre-integration-new-promotion-management-interface.md index 4021f0774..5c698e7a0 100644 --- a/docs/announcements/es/mercado-libre-integration-new-promotion-management-interface.md +++ b/docs/announcements/es/mercado-libre-integration-new-promotion-management-interface.md @@ -19,7 +19,7 @@ Continuando con las mejoras realizadas para la [certificación de Mercado Libre] En la nueva página **Promociones** de Mercado Libre, puedes gestionar una lista con las diferentes campañas promocionales en la plataforma disponibles para tu tienda. -![Promociones](https://images.ctfassets.net/alneenqid6w5/2drMTXsElqn1iLe0WnVuTa/81ac8a2fea28f3db675cc33ef164ab8c/Promociones.gif) +![Promociones](//images.ctfassets.net/alneenqid6w5/2drMTXsElqn1iLe0WnVuTa/81ac8a2fea28f3db675cc33ef164ab8c/Promociones.gif) ## ¿Qué cambió? diff --git a/docs/announcements/es/mudanca-na-concatenacao-reduz-erros-no-envio-de-e-mails.md b/docs/announcements/es/mudanca-na-concatenacao-reduz-erros-no-envio-de-e-mails.md index 8fa857f90..1974e21f2 100644 --- a/docs/announcements/es/mudanca-na-concatenacao-reduz-erros-no-envio-de-e-mails.md +++ b/docs/announcements/es/mudanca-na-concatenacao-reduz-erros-no-envio-de-e-mails.md @@ -19,14 +19,14 @@ A partir de ahora, su tiendna puede utilizar punto y coma (`;`) para concatenar Esta feature funciona en los campos de copia (`CC`) y copia oculta (`CCO`), así como la coma ya funcionaba anteriormente. Ahora las dos opciones de concatenación son válidas. -![Message Center bug fix - EN](https://images.ctfassets.net/alneenqid6w5/4P6PvvTcgEASE8ooUakoSG/73b01a7f5ebdaaebc66aa805dbe61169/Message_Center_bug_fix_-_EN.png) +![Message Center bug fix - EN](//images.ctfassets.net/alneenqid6w5/4P6PvvTcgEASE8ooUakoSG/73b01a7f5ebdaaebc66aa805dbe61169/Message_Center_bug_fix_-_EN.png) Este cambio simple en el módulo responsable del envío de e-mails transaccionales redujo drásticamente la tasa de errores en comunicaciones con clientes. El gráfico siguiente muestra la tasa de errores de una tienda antes de implementado el soporte de concatenación con punto y coma. Más del 90% de los correos electrónicos fallaban todos los días. -![Message Center bug fix 2](https://images.ctfassets.net/alneenqid6w5/2WTicguBZ6ucAO2a48QKum/fb0774ca2f6d2b746a702813c95126a2/Message_Center_bug_fix_2.png) +![Message Center bug fix 2](//images.ctfassets.net/alneenqid6w5/2WTicguBZ6ucAO2a48QKum/fb0774ca2f6d2b746a702813c95126a2/Message_Center_bug_fix_2.png) Después de implementada la mejora, los errores en el envío de e-mails transaccionales de la misma tienda fueron completamente eliminados, como muestra este otro gráfico: -![Message Center bug fix 3](https://images.ctfassets.net/alneenqid6w5/1OmAZMSyp2cm8K4e6aKs8S/bf862028ae01ed3cb1b77cab375ebdf4/Message_Center_bug_fix_3.png) +![Message Center bug fix 3](//images.ctfassets.net/alneenqid6w5/1OmAZMSyp2cm8K4e6aKs8S/bf862028ae01ed3cb1b77cab375ebdf4/Message_Center_bug_fix_3.png) diff --git a/docs/announcements/es/multi-currency-gift-card.md b/docs/announcements/es/multi-currency-gift-card.md new file mode 100644 index 000000000..411a68bb9 --- /dev/null +++ b/docs/announcements/es/multi-currency-gift-card.md @@ -0,0 +1,48 @@ +--- +title: 'Tarjeta de regalo multimoneda' +id: 4FUXWCaQrFHcgjir698onc +status: PUBLISHED +createdAt: 2023-07-27T15:01:02.025Z +updatedAt: 2023-07-27T16:13:02.651Z +publishedAt: 2023-07-27T16:13:02.651Z +contentType: updates +productTeam: Financial +author: 6DODK49lJPk3yvcoe6GB6g +slug: tarjeta-de-regalo-multimoneda +locale: es +legacySlug: tarjeta-de-regalo-multimoneda +announcementImageID: '' +announcementSynopsisES: 'Configura las tarjetas de regalo de tu tienda en múltiples monedas' +--- + +VTEX presenta una nueva funcionalidad de configuración de las tarjetas de regalo que considera las monedas locales utilizadas en tu tienda. + +## ¿Qué cambió? + +Antes, todas las tarjetas de regalo se creaban sin una moneda específica asignada a su valor. Antes de finalizar la compra, el cliente aplicaba la tarjeta de regalo como uno de los medios de pago en el checkout y el valor se descontaba según la moneda configurada en los productos del carrito. + +A partir de ahora, el administrador de la tienda podrá seleccionar en qué moneda se generará la tarjeta de regalo y hacer que solo esté disponible para compras realizadas en esa misma moneda. + +## ¿Por qué realizamos este cambio? + +En algunas regiones, como Europa o Estados Unidos, hay tiendas que venden sus productos a más de un país y operan con tablas de precios que utilizan monedas diferentes. Como no tiene lugar ninguna operación de cambio de divisa al utilizar la tarjeta de regalo, el importe del descuento podría ser mayor o menor dependiendo de la moneda aplicada en el carrito en el momento de la compra. + +## ¿Qué se necesita hacer? + +La asignación de una moneda específica a cada tarjeta de regalo es una funcionalidad opcional. Si no deseas seleccionar en qué moneda debe crearse, la acción será la misma que para las tiendas que utilizan un solo tipo de moneda, donde los descuentos de un determinado valor se aplican sin conversión de moneda. + +Para crear una tarjeta de regalo en una moneda concreta, sigue los pasos que se indican a continuación: + +1. En el Admin VTEX, accede a **Promociones > Tarjetas de regalo** o escribe **Tarjetas de regalo** en la barra de búsqueda en la parte superior de la página. +2. Haz clic en `Nuevo vale` o `Nuevos vales en masa` (para crear un lote de tarjetas de regalo). +3. En el campo **Código de moneda**, selecciona la moneda deseada. +4. Rellena los demás campos para crear la tarjeta de regalo. +5. Haz clic en `Guardar`. + +![Tarjeta de regalo multimoneda](//images.ctfassets.net/alneenqid6w5/5OBq7L6L2IeSOz5fBe6aRK/8908f1e2a6d350ebdbc3ae648aad5eec/GiftCard_Multicurrency_ES_1.PNG) + +Las monedas disponibles serán las mismas que las registradas en las [políticas comerciales](https://help.vtex.com/es/tutorial/como-funciona-uma-politica-comercial--6Xef8PZiFm40kg2STrMkMV) de cada tienda. + +
+La elección de la moneda debe hacerse durante la creación de cada tarjeta de regalo o de un lote de tarjetas de regalo. No es posible cambiar la moneda asignada a una tarjeta de regalo una vez creada. +
diff --git a/docs/announcements/es/multilanguage-checkout-launch.md b/docs/announcements/es/multilanguage-checkout-launch.md new file mode 100644 index 000000000..ea12bc449 --- /dev/null +++ b/docs/announcements/es/multilanguage-checkout-launch.md @@ -0,0 +1,27 @@ +--- +title: 'Checkout Multilingue: internacionaliza tu tienda' +id: 6qvNJhChyccFS8mWoESMue +status: PUBLISHED +createdAt: 2024-04-22T16:22:22.210Z +updatedAt: 2024-04-26T15:32:14.356Z +publishedAt: 2024-04-26T15:32:14.356Z +contentType: updates +productTeam: Shopping +author: 2o8pvz6z9hvxvhSoKAiZzg +slug: lanzamiento-checkout-multilingue +locale: es +legacySlug: lanzamiento-checkout-multilingue +announcementImageID: '' +announcementSynopsisES: 'Explora el nuevo Checkout Multilingue y expande tu tienda globalmente ofreciendo una experiencia de compra localizada.' +--- + +Presentamos **Checkout Multilingue**, una nueva funcionalidad diseñada para mejorar la experiencia de compra en tu tienda, independientemente del país. A partir del 29/04/2024, tus clientes podrán disfrutar de una jornada de compra internacionalizada, desde la navegación por el catálogo hasta el proceso de finalización de compra. + +## ¿Qué cambió? + +Con **Checkout Multilingue**, implementamos una solución completa que traduce automáticamente tu catálogo de productos a los distintos idiomas registrados previamente en la tienda. De esta forma, tus clientes pueden explorar y comprar productos sin barreras linguísticas, garantizando una experiencia de compra más fluida y personalizada. La información del producto se mostrará en el storefront en el mismo idioma durante la navegación y el proceso de checkout. + +## ¿Qué se necesita hacer? + +No se requiere ninguna acción. La actualización se aplicará automáticamente a todas las tiendas VTEX a partir del 29/04/2024. Si deseas agregar traducciones al catálogo, sigue los pasos especificados en guía [Translating Catalog content](https://developers.vtex.com/docs/guides/catalog-internationalization) para incluirlas en tu catálogo. + diff --git a/docs/announcements/es/my-authentication-section-in-my-account.md b/docs/announcements/es/my-authentication-section-in-my-account.md index 14b0aa73c..ffe592b5f 100644 --- a/docs/announcements/es/my-authentication-section-in-my-account.md +++ b/docs/announcements/es/my-authentication-section-in-my-account.md @@ -25,15 +25,15 @@ Este cambio afectará a todas las tiendas VTEX. Debido a que el cambio interfier En esta pestaña los usuarios podrán gestionar su contraseña. También es posible gestionar las sesiones de inicio de sesión, lo que permite al usuario cancelar otras sesiones de forma remota. Encontrará más detalles sobre el uso de la pestaña en la sección [Autenticación del artículo Configurar My Account](https://help.vtex.com/es/tutorial/como-funciona-mi-cuenta--2BQ3GiqhqGJTXsWVuio3Xh). -![My Authentication app ES](https://images.ctfassets.net/alneenqid6w5/20aIW7imMlRsfDbKYu9IuM/3ac0c69ccace5c9b274318b06bea409f/My_Authentication_app_ES.png) +![My Authentication app ES](//images.ctfassets.net/alneenqid6w5/20aIW7imMlRsfDbKYu9IuM/3ac0c69ccace5c9b274318b06bea409f/My_Authentication_app_ES.png) -![My Authentication Session Management ES](https://images.ctfassets.net/alneenqid6w5/3qxpIRREWnGmRmv97jhOML/1fe19f90a71681bf3f46a5d8ab52aabb/My_Authentication_Session_Management_ES_blur.png) +![My Authentication Session Management ES](//images.ctfassets.net/alneenqid6w5/3qxpIRREWnGmRmv97jhOML/1fe19f90a71681bf3f46a5d8ab52aabb/My_Authentication_Session_Management_ES_blur.png) El 29 de septiembre también se eliminará el componente de gestión de contraseña del perfil de usuario para evitar duplicidades. Las siguientes imágenes muestran ejemplos de una página de perfil de usuario con y sin el componente de gestión de contraseña. -![My Account with password ES](https://images.ctfassets.net/alneenqid6w5/6L8Do8W0nbG4jfKE04ddpj/35a836d86b2c5ace5ae163209ef847dc/My_Account_with_password_ES.png) +![My Account with password ES](//images.ctfassets.net/alneenqid6w5/6L8Do8W0nbG4jfKE04ddpj/35a836d86b2c5ace5ae163209ef847dc/My_Account_with_password_ES.png) -![My Account no password ES](https://images.ctfassets.net/alneenqid6w5/22CaEOhOusmmDM73taAw6R/d60f96ecdedda8f48b23be754f3fbfae/My_Account_no_password_ES.png) +![My Account no password ES](//images.ctfassets.net/alneenqid6w5/22CaEOhOusmmDM73taAw6R/d60f96ecdedda8f48b23be754f3fbfae/My_Account_no_password_ES.png) ## ¿Por qué hicimos este cambio? @@ -66,12 +66,12 @@ Para que la pestaña My Authentication sea visible públicamente en su tienda: 1. En el panel lateral izquierdo del Admin, vaya a la sección **CONFIGURACIÓN DE LA CUENTA**. 2. Haga clic en **Apps**. 3. Haga clic en **Mis aplicaciones**. -![My apps menu ES](https://images.ctfassets.net/alneenqid6w5/4oRHARlS6i4lZac17nyHhC/0beb96ff4fd9af269359146a2df949be/My_apps_menu_ES.png) +![My apps menu ES](//images.ctfassets.net/alneenqid6w5/4oRHARlS6i4lZac17nyHhC/0beb96ff4fd9af269359146a2df949be/My_apps_menu_ES.png) 4. Vaya a la app **My Account** y haga clic en `Configuración`. -![My apps installed ES](https://images.ctfassets.net/alneenqid6w5/5umcJos7Uz0wnmv0VsZs3Y/919435a4bf6e8222afc6a4d91c136ff5/My_apps_installed_ES.png) +![My apps installed ES](//images.ctfassets.net/alneenqid6w5/5umcJos7Uz0wnmv0VsZs3Y/919435a4bf6e8222afc6a4d91c136ff5/My_apps_installed_ES.png) 5. En la sección **AUTHENTICATION** de la configuración de la app, marque la casilla `Visible`. 6. Haga clic en `Guardar`. -![My Authentication visible setting ES](https://images.ctfassets.net/alneenqid6w5/5104wJeIBEUYXI7hfkRdH0/7669ac9d7f583253b032a48b0471fbd7/My_Authentication_visible_setting_ES.png) +![My Authentication visible setting ES](//images.ctfassets.net/alneenqid6w5/5104wJeIBEUYXI7hfkRdH0/7669ac9d7f583253b032a48b0471fbd7/My_Authentication_visible_setting_ES.png) También puede acceder directamente a la configuración de la aplicación My Account en el Admin a través de una URL. @@ -80,4 +80,4 @@ También puede acceder directamente a la configuración de la aplicación My Acc Tras habilitar la visibilidad de la pestaña **Autenticación**, esta aparecerá en el perfil de usuario de la tienda. Cualquier usuario puede acceder a ella desde el panel lateral izquierdo. -![My Authentication app ES](https://images.ctfassets.net/alneenqid6w5/20aIW7imMlRsfDbKYu9IuM/3ac0c69ccace5c9b274318b06bea409f/My_Authentication_app_ES.png) +![My Authentication app ES](//images.ctfassets.net/alneenqid6w5/20aIW7imMlRsfDbKYu9IuM/3ac0c69ccace5c9b274318b06bea409f/My_Authentication_app_ES.png) diff --git a/docs/announcements/es/new-charts-and-real-time-data-in-store-overview-beta-admin-page.md b/docs/announcements/es/new-charts-and-real-time-data-in-store-overview-beta-admin-page.md new file mode 100644 index 000000000..5c64eee73 --- /dev/null +++ b/docs/announcements/es/new-charts-and-real-time-data-in-store-overview-beta-admin-page.md @@ -0,0 +1,44 @@ +--- +title: 'Nuevos gráficos y datos en tiempo real en la página de Vista general (Beta) ' +id: 6yzy7BYw5rPbaH0WdrAHyI +status: PUBLISHED +createdAt: 2023-07-12T13:28:42.856Z +updatedAt: 2023-08-07T15:31:50.283Z +publishedAt: 2023-08-07T15:31:50.283Z +contentType: updates +productTeam: Management +author: 0QBQws7rk0t5Mnu8fgfUv +slug: nuevos-graficos-y-datos-en-tiempo-real-en-la-pagina-de-vista-general-beta +locale: es +legacySlug: nuevos-graficos-y-datos-en-tiempo-real-en-la-pagina-de-vista-general-beta +announcementImageID: '' +announcementSynopsisES: 'La página Vista General de tu Admin VTEX ha sido rediseñada y ahora ofrece nuevos gráficos, en tiempo real.' +--- + +La página de [Vista general (Beta)](https://help.vtex.com/es/tutorial/visao-geral-da-loja-beta--7i8wNsQQgbbFhYMYbQ5X46) de tu Admin VTEX ha sido rediseñada y ahora ofrece nuevos gráficos, métricas y vistas. Estas nuevas funcionalidades proporcionan un seguimiento en tiempo real de tu operación, ofreciendo visibilidad con relación a los indicadores para que tu equipo y tú tengan un rápido feedback sobre las acciones realizadas en la tienda y puedan actuar con prontitud para implementar mejoras. + +![ES Visão geral beta](//images.ctfassets.net/alneenqid6w5/5C2Na8YDkwgIsMHqp28oGv/5b97a2cf1346f1c95fc32512c95da972/ES_Visa__o_geral_beta.png) + +## ¿Qué cambió? + +Hemos actualizado la interfaz y optimizado la actualización de los datos para mejorar los análisis. Los cambios incluyen: + +* **Datos en tiempo real:** los gráficos de la sección Monitoreo se actualizan automáticamente en hasta tres minutos, según la vista. Otras secciones de la página se actualizan cada 15 minutos. +* **Gráficos mejorados:** ahora, los gráficos _Ingresos capturados_, _Pedidos capturados_ y _Nuevas sesiones_ se presentan como elementos destacados, con porcentajes de crecimiento o disminución, además del valor absoluto, que sustituyen a los anteriores gráficos de _Análisis de tendencias de pedidos_ y _Categorías con mayores ingresos_. El _Embudo de ventas_ ahora se encuentra dentro de la métrica de _Tasa de conversión_, y para acceder, solo tienes que hacer clic en el ícono de la flecha . +* **Cambios en las métricas:** eliminamos las métricas _Productos populares sin stock_ y _Pedidos con pago en autorización_ para destacar las métricas de ingresos y pedidos. Además, hemos incluido la nueva métrica de _Pedidos cancelados_, que se puede ver en el gráfico de _Pedidos capturados_, ya que creemos que esta métrica es un mejor indicador del estado de una operación. +* **Nuevas vistas:** alterna entre las vistas `Acumulado` y `Últimas 2 horas` para ajustar la visualización a tus necesidades específicas. La opción _Acumulado_ es ideal para realizar un seguimiento del desempeño general de las acciones implementadas en la tienda, mientras que la opción _Últimas 2 horas_ permite identificar comportamientos inesperados. + +## ¿Por qué realizamos este cambio? + +Los cambios introducidos en la página Visión general (Beta) tienen como finalidad aportar, a través de los datos, más control a tu operación, garantizando que la tienda funciona según lo esperado. + +Los datos en tiempo real ayudan a tu equipo a analizar los resultados de las campañas y a verificar los posibles impactos negativos en cambios de configuración o en las implementaciones realizadas (*deploys*). Las métricas destacadas indican si hubo impactos en el número de pedidos, sesiones o conversión de clientes, lo que afecta tanto al estado como al desempeño de tu negocio. + +## ¿Qué se necesita hacer? + +La versión actualizada de la página [Vista general (Beta)](https://help.vtex.com/pt/tutorial/visao-geral-da-loja-beta--7i8wNsQQgbbFhYMYbQ5X46) ya está disponible en el Admin VTEX desde el día 17 de agosto. Para acceder a la página, en el Admin VTEX, haz clic en **Dashboard > Vista general (Beta)**, o escribe _Vista general (Beta)_ en la barra de búsqueda de la parte superior de la página. + +El acceso a la página será gratuito durante su periodo en beta, o hasta que VTEX lo decida; sin embargo, es importante tener en cuenta que en el futuro podrían aplicarse tarifas adicionales. + +La página Vista general, actualmente presente en el Admin seguirá estando disponible para su uso y se podrá acceder a ella desde el menú [Dashboards](https://help.vtex.com/es/tutorial/dashboards-overview--1yn2nZUoXtDO3teTEJsCNl) de tu Admin. + diff --git a/docs/announcements/es/new-checkout-settings-for-bot-attack-protection.md b/docs/announcements/es/new-checkout-settings-for-bot-attack-protection.md new file mode 100644 index 000000000..0a509daaf --- /dev/null +++ b/docs/announcements/es/new-checkout-settings-for-bot-attack-protection.md @@ -0,0 +1,50 @@ +--- +title: 'Nuevas opciones de configuración en el Checkout para protección contra ataques de bots' +id: 3kA92hues6c2XgRe1uf2Or +status: DRAFT +createdAt: 2023-09-11T17:23:20.383Z +updatedAt: 2024-06-28T18:38:49.327Z +publishedAt: +contentType: updates +productTeam: Shopping +author: 2AhArvGNSPKwUAd8GOz0iU +slug: nuevas-opciones-de-configuracion-en-el-checkout-para-proteccion-contra +locale: es +legacySlug: nuevas-opciones-de-configuracion-en-el-checkout-para-proteccion-contra +announcementImageID: '' +announcementSynopsisES: 'Creamos nuevas configuraciones en el Checkout para evitar fraudes y pedidos no autorizados, reforzando la seguridad.' +--- + + +Con el fin de mejorar la seguridad de la información de tu tienda, VTEX ha implementado una nueva configuración en el Checkout, optimizando las defensas contra posibles ataques de software que simulan el comportamiento humano (bots). + +## ¿Qué cambió? + +Las siguientes opciones de configuración ya se encuentran disponibles: + +- [Exigir inicio de sesión al completar una compra](#exigir-inicio-de-sesión-al-completar-una-compra) +- [Tiempo mínimo entre pedidos](#tiempo-mínimo-entre-pedidos) +- [Tiempo mínimo de existencia de un carrito para permitir el uso de una nueva tarjeta de crédito](#tiempo-mínimo-de-existencia-de-un-carrito-para-permitir-el-uso-de-una-nueva-tarjeta-de-crédito) + +### Exigir inicio de sesión al completar una compra + +A través del campo `requiresLoginToPlaceOrder`, permitimos que solamente aquellos clientes que hayan pasado por el proceso de autenticación puedan realizar compras. +Se exige la autenticación del usuario con el email que proporcionó cuando agregó los productos al carrito. +Cuando activas este campo, la opción de pagar sin iniciar sesión, denominada [SmartCheckout](https://help.vtex.com/es/tutorial/smartcheckout-security--3SrJuuhrqwePUg1rp1exfB) permanece desactivada para todos los clientes de la tienda. + +### Tiempo mínimo entre pedidos + +Utilizando el campo `minimumPurchaseDowntimeSeconds`, puedes establecer el tiempo mínimo que debe esperar un comprador antes de realizar otra compra. +Esta configuración reduce la probabilidad de que se creen otras cuentas para realizar una compra. + +### Tiempo mínimo de existencia de un carrito para permitir el uso de una nueva tarjeta de crédito + +A través del campo `cartAgeToUseNewCardSeconds`, se establece un intervalo de tiempo mínimo en el que un carrito de compra debe permanecer activo antes de que se pueda autorizar el uso de una nueva tarjeta de crédito en el mismo. +Esta configuración reduce la probabilidad de creación de varios carritos simultáneamente y evita que se agreguen nuevas tarjetas de crédito. +La activación de este campo no afecta a las compras realizadas con tarjetas ya guardadas en la cuenta del cliente. + +## ¿Por qué realizamos este cambio? +Hemos creado las configuraciones con el objetivo de mejorar el nivel de seguridad y evitar tentativas de fraude y pedidos no autorizados, reforzando la seguridad de los administradores de tiendas y aumentando la protección de las cuentas de los clientes. + +## ¿Qué se necesita hacer? +Las nuevas opciones de configuración están disponibles en el endpoint [Update an account's orderForm configuration](https://developers.vtex.com/docs/guides/update-an-account-orderform-configuration). Para obtener más información sobre cómo activar los campos de cada configuración, accede a [New checkout settings for bot attack protection](https://developers.vtex.com/updates/release-notes/2023-09-12-new-checkout-settings-for-bot-attack-protection). diff --git a/docs/announcements/es/new-documentation-explore-the-technical-aspects-of-the-platform.md b/docs/announcements/es/new-documentation-explore-the-technical-aspects-of-the-platform.md new file mode 100644 index 000000000..eb2be6b35 --- /dev/null +++ b/docs/announcements/es/new-documentation-explore-the-technical-aspects-of-the-platform.md @@ -0,0 +1,40 @@ +--- +title: 'Nueva documentación: explora los aspectos técnicos de la plataforma' +id: 6cMtwOjX7hawCKAE1XZeWt +status: PUBLISHED +createdAt: 2024-06-03T18:05:03.937Z +updatedAt: 2024-06-05T17:29:34.519Z +publishedAt: 2024-06-05T17:29:34.519Z +contentType: updates +productTeam: VTEX IO +author: YRJ73j8mt38D5TUleocQB +slug: nueva-documentacion-explora-los-aspectos-tecnicos-de-la-plataforma +locale: es +legacySlug: nueva-documentacion-explora-los-aspectos-tecnicos-de-la-plataforma +announcementImageID: '' +announcementSynopsisES: 'Descubre cómo nuestras decisiones de ingeniería pueden impulsar tu negocio en la documentación VTEX Platform Overview.' +--- + +Para facilitar el acceso a la información técnica sobre nuestra plataforma, publicamos VTEX Platform Overview, una nueva documentación que describe las principales características de VTEX en un solo lugar de forma clara y objetiva. + +## ¿Qué es VTEX Platform Overview? + +[**VTEX Platform Overview**](https://developers.vtex.com/docs/guides/vtex-platform-overview) es un nuevo conjunto de artículos que presenta una visión global de nuestra plataforma con enfoque en los aspectos técnicos esenciales para capacitar a tu equipo y maximizar el potencial de tu negocio. El contenido está en inglés en el Developer Portal. + +Consulta a continuación un resumen del contenido de cada artículo: + +- [**Cloud infrastructure** ](https://developers.vtex.com/docs/guides/cloud-infrastructure): descubre cómo nuestra infraestructura multiinquilino y arquitectura de nube garantizan la escalabilidad, confiabilidad y desempeño de tu negocio. + +- [**Security**](https://developers.vtex.com/docs/guides/security): aprende sobre cómo VTEX gestiona la autenticación, controles de acceso, protección contra ataques, respuesta ante incidentes, entre otras medidas y buenas prácticas para proteger tu tienda. + +- [**Data privacy**](https://developers.vtex.com/docs/guides/data-privacy): descubre cómo garantizamos el cumplimiento de las normas de privacidad de datos y cómo los recursos de nuestra plataforma pueden ayudar a los retailers y desarrolladores a proteger los datos personales de los compradores. + +- [**Composability**](https://developers.vtex.com/docs/guides/composability): conoce cómo el modelo de composable commerce de nuestra plataforma te permite crear soluciones personalizadas que se adaptan a las necesidades de tu negocio y maximizan su eficiencia y escalabilidad. + +- [**Store Architecture**](https://developers.vtex.com/docs/guides/store-architecture): explora los modelos de arquitectura de las tiendas VTEX que se adaptan a diferentes modelos de negocio. + +- [**Developer experience**](https://developers.vtex.com/docs/guides/developer-experience): aprende sobre las principales herramientas que ofrecemos para impulsar la experiencia de los desarrolladores, que pueden utilizarse tanto en la construcción e implementación de aplicaciones con [VTEX IO](https://developers.vtex.com/docs/guides/vtex-io-documentation-what-is-vtex-io), como en nuestras soluciones de [storefront](https://developers.vtex.com/docs/guides/getting-started-with-storefront-solutions). + +¿Por qué creamos este material? + +Creamos este material para facilitar el acceso a la información técnica de la plataforma y promover la confianza, autonomía y agilidad en los procesos relacionados con estos temas. diff --git a/docs/announcements/es/new-feature-product-feedback-in-the-vtex-admin.md b/docs/announcements/es/new-feature-product-feedback-in-the-vtex-admin.md new file mode 100644 index 000000000..d0149f436 --- /dev/null +++ b/docs/announcements/es/new-feature-product-feedback-in-the-vtex-admin.md @@ -0,0 +1,25 @@ +--- +title: 'Nueva funcionalidad: Feedback de producto en el Admin VTEX' +id: 4uZsA31friMnSs4kkVMC0w +status: PUBLISHED +createdAt: 2024-07-01T11:15:19.350Z +updatedAt: 2024-07-01T16:01:07.956Z +publishedAt: 2024-07-01T16:01:07.956Z +contentType: updates +productTeam: Others +author: 2AhArvGNSPKwUAd8GOz0iU +slug: nueva-funcionalidad-feedback-de-producto-en-el-admin-vtex +locale: es +legacySlug: nueva-funcionalidad-feedback-de-producto-en-el-admin-vtex +announcementImageID: '' +announcementSynopsisES: 'Nueva funcionalidad "Feedback de producto" del Admin VTEX permite compartir opinión directamente con nuestro equipo.' +--- + +Estamos lanzando una nueva funcionalidad en el Admin VTEX: el botón Dar feedback. +Accede al botón Dar feedback para compartir tu experiencia en nuestra plataforma haciendo clic en el Centro de información (ícono de interrogación en la esquina superior derecha de la página). + +## ¿Por qué realizamos este cambio? +El botón Dar feedback permite al equipo de desarrollo de VTEX recibir información de manera eficiente, mejorando la comunicación con nuestros usuarios y permitiéndonos optimizar continuamente nuestros productos y servicios para satisfacer las necesidades de nuestros clientes. + +## ¿Qué se necesita hacer? +No se requiere ninguna acción; la funcionalidad ya está disponible en todas las tiendas. Para más información, consulta el artículo [Admin VTEX: comienza aquí](https://help.vtex.com/es/tutorial/admin-vtex-comece-aqui--531cHtUCUi3puRXNDmKziw). diff --git a/docs/announcements/es/new-features-for-vtex-sales-app-custom-displays-by-store-and-collection.md b/docs/announcements/es/new-features-for-vtex-sales-app-custom-displays-by-store-and-collection.md new file mode 100644 index 000000000..ae32c4074 --- /dev/null +++ b/docs/announcements/es/new-features-for-vtex-sales-app-custom-displays-by-store-and-collection.md @@ -0,0 +1,26 @@ +--- +title: 'Nuevas funcionalidades de VTEX Sales App: vitrina por tienda y vitrina de colección' +id: 2J9rtMQDyY6OdWDdyYWJ3X +status: PUBLISHED +createdAt: 2024-06-27T12:29:38.823Z +updatedAt: 2024-06-28T12:58:10.676Z +publishedAt: 2024-06-28T12:58:10.676Z +contentType: updates +productTeam: Shopping +author: 2AhArvGNSPKwUAd8GOz0iU +slug: nuevas-funcionalidades-de-vtex-sales-app-vitrina-por-tienda-y-vitrina-de +locale: es +legacySlug: nuevas-funcionalidades-de-vtex-sales-app-vitrina-por-tienda-y-vitrina-de +announcementImageID: '' +announcementSynopsisES: 'Nuevas funcionalidades VTEX: vitrina por tienda y vitrina de colección para optimizar los productos mostrados.' +--- + +Hemos agregado dos nuevas funcionalidades en VTEX Sales App: vitrinas por tienda y vitrinas de colección. Estas funcionalidades optimizan los productos mostrados y la experiencia de compra de los clientes de las siguientes maneras: +- **Vitrina por tienda:** los retailers pueden agregar una página de productos resaltados especificando el ID de la tienda al que se asociará el anuncio en [Master Data](https://developers.vtex.com/docs/guides/master-data-introduction), lo que permite crear vitrinas personalizadas para cada tienda. +- **Vitrina de colección:** permite controlar una sección de la vitrina mediante una [colección de catálogo](https://help.vtex.com/es/tutorial/criando-colecao-de-produtos--tutorials_244). El retailer puede definir el nombre de la vitrina y el identificador de la colección para facilitar la organización de los productos y resaltar las colecciones ante los clientes. + +## ¿Por qué realizamos este cambio? +Desarrollamos estas funcionalidades para que los retailers puedan crear anuncios y organizar vitrinas con colecciones de productos de forma eficiente. + +## ¿Qué se necesita hacer? +No se requiere ninguna acción. La funcionalidad se aplicará automáticamente en todas las tiendas que utilizan VTEX Sales App. Para más información, accede a [Anuncios de VTEX Sales App](https://help.vtex.com/es/tutorial/anuncios-do-vtex-sales-app--3UtOFwbwD4muz3p72RBPmC#create-an-ad-page). diff --git a/docs/announcements/es/new-google-and-yahoo-requirements-for-bulk-email-senders.md b/docs/announcements/es/new-google-and-yahoo-requirements-for-bulk-email-senders.md new file mode 100644 index 000000000..80f282d32 --- /dev/null +++ b/docs/announcements/es/new-google-and-yahoo-requirements-for-bulk-email-senders.md @@ -0,0 +1,74 @@ +--- +title: 'Nuevos requisitos de Google y Yahoo para los remitentes de emails en masa' +id: 4Tb5eIYJVnKHAK2hPHY1uZ +status: PUBLISHED +createdAt: 2024-01-25T21:37:28.950Z +updatedAt: 2024-01-26T00:23:10.235Z +publishedAt: 2024-01-26T00:23:10.235Z +contentType: updates +productTeam: Post-purchase +author: 5l9ZQjiivHzkEVjafL4O6v +slug: nuevos-requisitos-de-google-y-yahoo-para-los-remitentes-de-emails-en-masa +locale: es +legacySlug: nuevos-requisitos-de-google-y-yahoo-para-los-remitentes-de-emails-en-masa +announcementImageID: '' +announcementSynopsisES: 'Nuevos requisitos de Google y Yahoo para remitentes de emails en masa.' +--- + +Google y Yahoo están aplicando nuevos requisitos a los remitentes de emails en masa. El objetivo es garantizar una mayor seguridad a los destinatarios, reducir el volumen de spam y ofrecer una mejor experiencia a los usuarios. + +A partir de febrero de 2024, según sus [directrices para remitentes de correos](https://support.google.com/a/answer/81126?hl=es&visit_id=638412075303779567-3830782619&rd=1), Google exigirá nuevos requisitos a los remitentes que envíen 5000 o más mensajes al día a cuentas de Gmail. Del mismo modo, Yahoo también ha definido nuevas [prácticas en materia de entregabilidad masiva de emails](https://senders.yahooinc.com/best-practices/). Estas empresas han especificado que deben cumplirse los siguientes requisitos: + +* Autenticación de email del remitente. +* Facilitar la opción de anular la suscripción. +* Límite para la tasa de emails marcados como spam. + +Si los remitentes no siguen estas directrices, existe la posibilidad de que los emails enviados sean rechazados o dirigidos a la carpeta de spam del destinatario. + +## ¿Qué cambió? + +A partir de febrero de 2024, Google y Yahoo exigirán los siguientes requisitos a los remitentes de emails en masa: + +| **Requisitos** | **Descripción** | +| :--- | :--- | +| Autenticación de email del remitente |

Los remitentes deben autenticar el origen de su email utilizando los siguientes protocolos:

  • SPF (Sender Policy Framework)
  • DKIM (DomainKeys Identified Mail)
  • DMARC (Domain-based Message Authentication, Reporting & Conformance)

Al realizar estos ajustes, te proteges contra el spoofing (emails falsos enviados en nombre de tu dominio) y evitas que tus emails enviados se marquen como spam.

Más información en Evitar el spam, el spoofing y el phishing con la autenticación de Gmail.

| +| Facilitar la opción de anular la suscripción |

Los destinatarios deben tener la opción de darse de baja de tus mensajes con un solo clic, y el procesamiento de dicha baja debe completarse en un plazo de dos días.

Más información en Suscripciones (Google) y Support one click unsubscribe (Yahoo).

| +| Límite para tasa de emails marcados como spam | Los destinatarios deben considerar tus emails como deseables, por lo que la tasa de emails marcados como spam debe ser inferior al 0.1% y el remitente debe evitar que alcance o supere el 0.3 %. Esta tasa se refiere al número de emails marcados como spam por los destinatarios, dividido por el número total de emails recibidos.

Puedes utilizar Postmaster Tools para monitorear datos sobre grandes volúmenes de emails de Gmail, y Complaint Feedback Loop para el mismo servicio de Yahoo.

| + +Los requisitos mencionados se consideran básicos en lo que respecta a la gestión de envío de emails. Para más información sobre las prácticas recomendadas de entregabilidad de emails en Google, consulta [Directrices para remitentes de correos](https://support.google.com/a/answer/81126?hl=es&visit_id=638412075303779567-3830782619&rd=1); para consultar contenido en Yahoo, accede a [Email deliverability best practices](https://senders.yahooinc.com/best-practices/). + +## ¿Qué se necesita hacer? + +Para ser un remitente de emails en masa y cumplir los requisitos de Google y Yahoo, debes: + +* [Configurar la autenticación del email del remitente](#configurar-la-autenticacion-del-email-del-remitente) +* [Facilitar la opción de anular la suscripción a los destinatarios](#facilitar-la-opcion-de-anular-la-suscripcion) +* [Controlar el límite de la tasa de spam](#controlar-el-limite-de-la-tasa-de-spam) + +Si no se siguen estas directrices, existe la posibilidad de que los emails enviados sean rechazados o dirigidos a la carpeta de spam del destinatario. Puedes verificar si cumples con los requisitos de Google utilizando [Postmaster Tools](https://support.google.com/mail/answer/14289100). + +### Configurar la autenticación del email del remitente + +* Configura la [autenticación SPF](https://support.google.com/a/answer/33786?sjid=4150033421619503412-SA) para tu dominio de envío. +* Configura la autenticación [DKIM](https://support.google.com/a/answer/174124?sjid=4150033421619503412-SA) para tu dominio de envío. +* Configura la [autenticación DMARC](https://support.google.com/a/answer/2466580?hl=es#dmarc-setup) para tu dominio de envío (puedes comprobar si tienes un [registro DMARC válido](https://dmarcian.com/dmarc-inspector/)). +* Define una política DMARC para tu dominio (consulta la [implementación recomendada por Google](https://support.google.com/a/answer/10032473?hl=es)). + +### Facilitar la opción de anular la suscripción + +* Ofrece a los destinatarios la opción de anular la suscripción de los emails con [un solo clic](https://blog.postmaster.yahooinc.com/post/182917670818/dont-want-to-be-marked-as-spam-support-one-click). +* Incluye un link visible para cancelar la suscripción en el cuerpo del mensaje. +* Procesa la solicitud de cancelación en hasta 2 días. + +### Controlar el límite de la tasa de spam + +* Mantén las tasas de spam por debajo del 0.1 %. +* Evita alcanzar una tasa de spam igual o superior al 0.3 %. +* Monitorea las tasas de spam informadas. En Gmail, utiliza [Postmaster Tools](https://gmail.com/postmaster); en Yahoo, [Complaint Feedback Loop](https://senders.yahooinc.com/complaint-feedback-loop/). + +## Artículos relacionados + +| **VTEX** | **Google** | **Yahoo** | +| :--- | :--- | :--- | +|

|

|

| + diff --git a/docs/announcements/es/new-indexation-history-screen.md b/docs/announcements/es/new-indexation-history-screen.md index 284984fa7..d965989d3 100644 --- a/docs/announcements/es/new-indexation-history-screen.md +++ b/docs/announcements/es/new-indexation-history-screen.md @@ -19,7 +19,7 @@ En toda operación de ecommerce, es necesario registrar o cambiar información d Para mejorar la experiencia de monitoreo de la indexación del catálogo, rediseñamos la página **Historial de indexación** en el Admin VTEX. La nueva interfaz permite dar seguimiento al tiempo de indexación de los productos y al status de indexación de la tienda. -![Histórico da Indexação 1 - ES](https://images.ctfassets.net/alneenqid6w5/5xzFLcLomZTSXgdqyK2rH/89edd8125cb7ba75422cd923886126df/Screenshot_2022-09-01_at_12-50-55_Historial_de_indexaci__n.png) +![Histórico da Indexação 1 - ES](//images.ctfassets.net/alneenqid6w5/5xzFLcLomZTSXgdqyK2rH/89edd8125cb7ba75422cd923886126df/Screenshot_2022-09-01_at_12-50-55_Historial_de_indexaci__n.png) ## ¿Qué cambió? diff --git a/docs/announcements/es/new-orders-module-interface-official.md b/docs/announcements/es/new-orders-module-interface-official.md index 0085564fe..fa9d67c67 100644 --- a/docs/announcements/es/new-orders-module-interface-official.md +++ b/docs/announcements/es/new-orders-module-interface-official.md @@ -27,15 +27,15 @@ En comparación con la versión beta, la interfaz que será oficial a partir del * **Búsqueda de pedidos sin límite de fecha:** se puede buscar pedidos sin límite de fecha y ver todos los pedidos relacionados con el criterio utilizado, independientemente de la fecha de creación del pedido. Esta búsqueda no puede ser asociada a otros filtros. Sin embargo, puedes seleccionar un periodo de búsqueda personalizado de hasta seis meses y combinarlo con los filtros. Aprende más en el artículo [Filtrar pedidos en Todos los pedidos](https://help.vtex.com/es/tutorial/filtrar-todos-pedidos--tutorials_192). - ![busca_sem_limite_data_all_es](https://images.ctfassets.net/alneenqid6w5/7mDlDQAgphKCmH12REooCx/0a765124f8477dac5a676b872f2a2e7c/busca_sem_limite_data_all_es.png) + ![busca_sem_limite_data_all_es](//images.ctfassets.net/alneenqid6w5/7mDlDQAgphKCmH12REooCx/0a765124f8477dac5a676b872f2a2e7c/busca_sem_limite_data_all_es.png) * **Diagrama del pedido:** en la sección _Status del pedido_ de la nueva interfaz, de forma predeterminada, se muestra una línea de tiempo con los eventos del pedido. Ahora también puedes ver el _Diagrama del pedido_. Al hacer clic en `Ver diagrama`, se abrirá una ventana modal que muestra una imagen similar a la siguiente: - ![diagrama_pedido_es](https://images.ctfassets.net/alneenqid6w5/3to0oQYzjgz3Y5i4sDPIG3/c539ec37111500a217eb429e33a1c9e1/diagrama_pedido_es.png) + ![diagrama_pedido_es](//images.ctfassets.net/alneenqid6w5/3to0oQYzjgz3Y5i4sDPIG3/c539ec37111500a217eb429e33a1c9e1/diagrama_pedido_es.png) Si todavía no has utilizado la versión beta, la imagen a continuación muestra la correspondencia de campos entre la versión antigua de la página **Detalles del pedido** y la versión oficial: -![board_comparativo_interface_pedido_v2_es](https://images.ctfassets.net/alneenqid6w5/30tYehAYOCvQoX0MpSIoNH/4a3658c6c470856c0dd37cd708761ff6/board_comparativo_interface_pedido_v2_es.png) +![board_comparativo_interface_pedido_v2_es](//images.ctfassets.net/alneenqid6w5/30tYehAYOCvQoX0MpSIoNH/4a3658c6c470856c0dd37cd708761ff6/board_comparativo_interface_pedido_v2_es.png) ## ¿Por qué realizamos este cambio? diff --git a/docs/announcements/es/new-payment-features-enhancements-for-an-improved-shopping-experience.md b/docs/announcements/es/new-payment-features-enhancements-for-an-improved-shopping-experience.md index c98546dcf..1c83dc863 100644 --- a/docs/announcements/es/new-payment-features-enhancements-for-an-improved-shopping-experience.md +++ b/docs/announcements/es/new-payment-features-enhancements-for-an-improved-shopping-experience.md @@ -3,8 +3,8 @@ title: 'Nuevas funcionalidades de Pagos: mejoras para una experiencia de compra id: 3b5C6DabaGrWsS9Jahs75D status: PUBLISHED createdAt: 2023-05-29T14:05:55.900Z -updatedAt: 2023-05-29T14:10:59.814Z -publishedAt: 2023-05-29T14:10:59.814Z +updatedAt: 2024-04-04T19:35:42.974Z +publishedAt: 2024-04-04T19:35:42.974Z contentType: updates productTeam: Shopping author: 2o8pvz6z9hvxvhSoKAiZzg diff --git a/docs/announcements/es/new-payment-provider-and-anti-fraud-management-interface.md b/docs/announcements/es/new-payment-provider-and-anti-fraud-management-interface.md new file mode 100644 index 000000000..503d58fa8 --- /dev/null +++ b/docs/announcements/es/new-payment-provider-and-anti-fraud-management-interface.md @@ -0,0 +1,36 @@ +--- +title: 'Nueva interfaz de gestión de proveedores de pago y antifraude' +id: Qx6SkUJqM8DwoZajvAP0k +status: PUBLISHED +createdAt: 2023-12-22T09:09:05.292Z +updatedAt: 2024-01-22T20:43:27.828Z +publishedAt: 2024-01-22T20:43:27.828Z +contentType: updates +productTeam: Financial +author: 6DODK49lJPk3yvcoe6GB6g +slug: nueva-interfaz-de-gestion-de-proveedores-de-pago-y-antifraude +locale: es +legacySlug: nueva-interfaz-de-gestion-de-proveedores-de-pago-y-antifraude +announcementImageID: '' +announcementSynopsisES: 'Accede a la información de proveedores de pago y antifraude más rápidamente' +--- + +VTEX está lanzando una nueva interfaz en la página de proveedores de pago y antifraude en el Admin VTEX que ofrece una experiencia más intuitiva y eficiente para tu operación. + +## ¿Qué cambió? + +Ahora puedes acceder a la información de los proveedores registrados en tu tienda más rápidamente. El nuevo layout ofrece la opción de filtrar los proveedores de pago y antifraude por nombre, tipo y entorno operativo (prueba o producción). + +También hemos mejorado la experiencia de navegación de la pantalla que permite agregar, editar y buscar proveedores. + +![nueva_interfaz_de_proveedores_de_administración](//images.ctfassets.net/alneenqid6w5/pRDw2IDO4F6G7SadBNwLp/48c5d451e15c9ce565047821cb074b03/nueva_interfaz_de_proveedores_de_administraci_n.JPG) + +## ¿Qué se necesita hacer? + +La nueva página de gestión de proveedores de pago y antifraude ya está disponible automáticamente para todas las cuentas VTEX. Para utilizar la nueva experiencia, en el Admin VTEX accede a __Configuración de la tienda > Pago > Proveedores__. + +Para más información sobre las funcionalidades de la nueva interfaz, accede a [Registrar proveedores de pagos y antifraude](https://help.vtex.com/es/tutorial/afiliaciones-de-gateway--tutorials_444). + +
+ La versión anterior de la interfaz de administración de afiliaciones, disponible en Configuración de la tienda > Pago > Configuración > Afiliaciones de Gateway, seguirá siendo accesible hasta el 14 de enero de 2024. +
diff --git a/docs/announcements/es/new-permission-required-to-manage-redirects-in-store-framework-cms.md b/docs/announcements/es/new-permission-required-to-manage-redirects-in-store-framework-cms.md new file mode 100644 index 000000000..88aa04fc8 --- /dev/null +++ b/docs/announcements/es/new-permission-required-to-manage-redirects-in-store-framework-cms.md @@ -0,0 +1,34 @@ +--- +title: 'Store Framework CMS: nuevo permiso necesario para gestionar redirecciones' +id: 1GcT48ML2w6TZQxQyGbD6W +status: PUBLISHED +createdAt: 2023-08-31T18:10:04.246Z +updatedAt: 2023-09-05T16:32:32.516Z +publishedAt: 2023-09-05T16:32:32.516Z +contentType: updates +productTeam: VTEX IO +author: 4ubliktPJIsvyl1hq91RdK +slug: store-framework-cms-nuevo-permiso-para-gestionar-redirecciones +locale: es +legacySlug: store-framework-cms-nuevo-permiso-necesario-para-gestionar-redirecciones +announcementImageID: '' +announcementSynopsisES: 'Para realizar redirecciones en Store Framework CMS es necesario tener un rol con el recurso "CMS Settings".' +--- + +**Redirecciones** es una funcionalidad de Store Framework CMS que hace que un usuario de la tienda, al entrar en una página específica, sea redirigido automáticamente a otra página, ya sea interna o externa a la tienda. Por razones de seguridad, estamos exigiendo que los usuarios del Admin tengan un permiso específico para realizar redirecciones. + +## ¿Qué cambió? + +Para que los usuarios del Admin puedan crear, editar y eliminar redirecciones en el CMS, ahora es necesario que tengan un rol de acceso con el [recurso del License Manager](https://help.vtex.com/es/tutorial/recursos-del-license-manager--3q6ztrC8YynQf6rdc6euk3) **CMS Settings**. + +## ¿Por qué realizamos este cambio? + +Agregamos este requisito de permiso por motivos de seguridad. Así, solo los usuarios del Admin que hayan sido explícitamente autorizados tendrán acceso a la funcionalidad **Redirecciones**, impidiendo, de esta forma, que usuarios no autorizados puedan crear, editar y eliminar redirecciones. + +## ¿Qué se necesita hacer? + +Para que un usuario del Admin pueda gestionar redirecciones en Store Framework CMS, se le debe asignar un rol de acceso específico que incluya el recurso **CMS Settings**. Consulta las instrucciones para editar los roles de acceso de un usuario en el artículo [Gestionar usuarios](https://help.vtex.com/es/tutorial/gestionar-usuarios--tutorials_512#editando-usuarios). + +Si deseas utilizar un rol de acceso personalizado, puedes crear un nuevo rol de acceso o editar uno existente para incluir el recurso **CMS Settings**. Consulta las instrucciones para crear y editar roles de acceso en el artículo [Roles](https://help.vtex.com/es/tutorial/roles--7HKK5Uau2H6wxE1rH5oRbc#creando-un-rol). + +Para más información sobre redirecciones, consulta el artículo [Gestión de redirecciones de URL](https://help.vtex.com/es/tutorial/gestion-de-redirecciones-de-url--3UJuFrU8imSVWg134mkvJV). diff --git a/docs/announcements/es/new-process-for-security-testing.md b/docs/announcements/es/new-process-for-security-testing.md new file mode 100644 index 000000000..7a1fdfed4 --- /dev/null +++ b/docs/announcements/es/new-process-for-security-testing.md @@ -0,0 +1,34 @@ +--- +title: 'Nuevo proceso para pruebas de seguridad' +id: 7z6kjzqf2yZyRuwIXOfY3o +status: PUBLISHED +createdAt: 2023-09-05T13:50:09.793Z +updatedAt: 2023-09-05T13:57:39.737Z +publishedAt: 2023-09-05T13:57:39.737Z +contentType: updates +productTeam: Others +author: 1malnhMX0vPThsaJaZMYm2 +slug: nuevo-proceso-para-pruebas-de-seguridad +locale: es +legacySlug: nuevo-proceso-para-pruebas-de-seguridad +announcementImageID: '' +announcementSynopsisES: 'Hemos actualizado el procedimiento de realización de pruebas de penetración para que sea aún más seguro.' +--- + +VTEX realiza comprobaciones periódicas de vulnerabilidades mediante escaneos recurrentes y pruebas de penetración (_pen tests_). Estas prácticas nos permiten evaluar el nivel de madurez de la seguridad de nuestra plataforma. + +En caso necesario, puedes realizar una prueba de penetración independiente (con autorización de VTEX) e informar de cualquier vulnerabilidad encontrada. Para ello, el equipo de seguridad de VTEX ha actualizado el procedimiento que debe seguir el administrador de la tienda que desee realizar una prueba de penetración en su entorno. + +## ¿Qué cambió? + +De manera resumida, el nuevo proceso para realizar pruebas de penetración consiste en: + +1. Solicitar la programación de una prueba abriendo un ticket para el [equipo de soporte](https://help.vtex.com/support?/cultureInfo=es-419) de VTEX. +2. Revisar y firmar el [acuerdo de confidencialidad](https://assets.ctfassets.net/alneenqid6w5/5iw8rN7CdSn7PHKvMMcO19/ab46ae4025d506e052dcef5974f9007f/Pentest_NDA_.zip) antes de ejecutar cualquier prueba. +3. Compartir los resultados con el equipo de seguridad de VTEX una vez finalizada la prueba. + +Para más información sobre este procedimiento, consulta la guía [Pruebas de penetración y avisos de vulnerabilidad](https://help.vtex.com/es/tutorial/pruebas-de-penetracion-y-advertencia-de-vulnerabilidad--6jodF6s1I50Fg84ZwutOCb). + +## ¿Por qué realizamos este cambio? + +Hemos actualizado el procedimiento de pruebas de penetración para garantizar la seguridad de la plataforma y que las evaluaciones se realicen de forma segura, impidiendo [procedimientos no permitidos](https://help.vtex.com/es/tutorial/pruebas-de-penetracion-y-advertencia-de-vulnerabilidad--6jodF6s1I50Fg84ZwutOCb#procedimientos-no-permitidos) y acciones que puedan perjudicar a nuestros clientes. diff --git a/docs/announcements/es/new-promotion-list-manage-your-promotions-more-efficiently.md b/docs/announcements/es/new-promotion-list-manage-your-promotions-more-efficiently.md index 6fc48eece..470799496 100644 --- a/docs/announcements/es/new-promotion-list-manage-your-promotions-more-efficiently.md +++ b/docs/announcements/es/new-promotion-list-manage-your-promotions-more-efficiently.md @@ -30,7 +30,7 @@ Para la Lista de promociones, desarrollamos una nueva interfaz que te permite: * Exportar tu lista de promociones activas. * Duplicar las promociones activas o archivadas para que el proceso de creación sea más rápido. -![lista-promocoes-es](https://images.ctfassets.net/alneenqid6w5/5J9dSnkUhLm1gTUjhUftrP/4549ea65d574f5481ccbea5cde7e549c/lista-promociones-es.PNG) +![lista-promocoes-es](//images.ctfassets.net/alneenqid6w5/5J9dSnkUhLm1gTUjhUftrP/4549ea65d574f5481ccbea5cde7e549c/lista-promociones-es.PNG) ## ¿Por qué realizamos este cambio? diff --git a/docs/announcements/es/new-roles-page.md b/docs/announcements/es/new-roles-page.md new file mode 100644 index 000000000..e84c9e785 --- /dev/null +++ b/docs/announcements/es/new-roles-page.md @@ -0,0 +1,35 @@ +--- +title: 'Nueva página Roles' +id: 6kAbgyB0Ah8WK4ZAj7aSSL +status: DRAFT +createdAt: 2023-11-30T16:11:56.563Z +updatedAt: 2023-11-30T16:25:18.794Z +publishedAt: +contentType: updates +productTeam: Identity +author: 1malnhMX0vPThsaJaZMYm2 +slug: nueva-pagina-roles +locale: es +legacySlug: nueva-pagina-roles +announcementImageID: '' +announcementSynopsisES: 'Hemos rediseñado la página de roles para mostrar una información más completa y organizada.' +--- + +Diversos empleados ingresan al entorno administrativo de cada cuenta, por lo tanto, resulta fundamental restringir el acceso a acciones críticas con el fin de asegurar que cada usuario tenga acceso solamente a las acciones necesarias para el desempeño de sus funciones. + +En este contexto, la funcionalidad de los roles sirve para asignar un conjunto de [recursos](https://help.vtex.com/es/tutorial/recursos-do-license-manager--3q6ztrC8YynQf6rdc6euk3) a usuarios administrativos, otorgando los permisos necesarios para el desarrollo de sus actividades en la tienda. + +Hemos rediseñado la página **Roles** con el objetivo de optimizar la gestión de los permisos de los usuarios. Accede desde la barra superior del Admin VTEX, haciendo clic en el avatar de tu perfil, marcado por la inicial de tu email, y luego en **Configuración de la cuenta** > **Roles de usuario**. + +## ¿Qué cambió? + +Además de todas las funcionalidades de la versión anterior, la nueva página **Roles** permite: + +* Acceder a la lista completa de los roles registrados en tu tienda con un diseño más moderno e intuitivo, actualizado de acuerdo con el [nuevo Admin VTEX](https://help.vtex.com/es/tutorial/admin-vtex-comience-aqui--531cHtUCUi3puRXNDmKziw). +* Consultar información útil para gestionar los roles directamente desde la lista, así como el número de usuarios asociados a cada uno; también el tipo de rol (predefinido o personalizado) y la fecha de creación del mismo. + +![roles-es](//images.ctfassets.net/alneenqid6w5/hn5I8XMFI38UCoMxIIjjM/61435c94a6654fd066e3b0f5f8cd2fd0/roles-es.png) + +## ¿Qué se necesita hacer? + +La actualización se aplicará automáticamente a todas las tiendas. Consulta más información sobre cómo utilizar la página optimizada en el artículo [Roles](https://help.vtex.com/es/tutorial/roles--7HKK5Uau2H6wxE1rH5oRbc). diff --git a/docs/announcements/es/new-rules-for-activating-vtex-support.md b/docs/announcements/es/new-rules-for-activating-vtex-support.md new file mode 100644 index 000000000..1b601aabc --- /dev/null +++ b/docs/announcements/es/new-rules-for-activating-vtex-support.md @@ -0,0 +1,32 @@ +--- +title: 'Nuevas reglas para activar el Soporte VTEX en Brasil' +id: 18xfVJM9tbzpyqAUzIsBC1 +status: PUBLISHED +createdAt: 2023-12-01T17:11:24.955Z +updatedAt: 2023-12-13T14:03:46.024Z +publishedAt: 2023-12-13T14:03:46.024Z +contentType: updates +productTeam: Billing +author: 5l3eEiSz8MpcppCxcnijGz +slug: nuevas-reglas-para-activar-el-soporte-vtex +locale: es +legacySlug: nuevas-reglas-para-activar-el-soporte-vtex +announcementImageID: '' +announcementSynopsisES: 'Para cuentas en Brasil, ahora es esencial tener Open Support Ticket en el perfil de acceso para usar el soporte de VTEX.' +--- + +Las cuentas de Brasil ahora requieren que los roles de los usuarios tengan asignado el recurso **Open Support Ticket** del producto **VTEX - Support** para poder solicitar asistencia del equipo de soporte VTEX. Un usuario con el rol *User Administrator - Restricted* debe asignar el permiso en [License Manager](https://help.vtex.com/es/tutorial/recursos-del-license-manager--3q6ztrC8YynQf6rdc6euk3?&utm_source=autocomplete). + +
Los usuarios administrativos asociados al rol Owner (Admin Super) tienen el recurso Open Support Ticket asignado automáticamente.
+ +## ¿Qué cambió? + +Esta configuración solo es válida para las cuentas de Brasil y restringe la apertura de tickets de soporte a los usuarios autorizados. Para abrir un ticket con el equipo de soporte, el usuario debe tener el recurso **Open Support Ticket** del producto **VTEX - Support** asignado a su [rol](https://help.vtex.com/es/tutorial/roles--7HKK5Uau2H6wxE1rH5oRbc). + +## ¿Por qué realizamos este cambio? + +El objetivo de este requisito es proteger la privacidad de los datos sensibles almacenados en la tienda, según las buenas prácticas de seguridad. + +## ¿Qué se necesita hacer? + +Un usuario con el rol *User Administrator - Restricted* debe asignar el recurso **Open Support Ticket** del producto **VTEX Support** en [License Manager](https://help.vtex.com/es/tutorial/recursos-del-license-manager--3q6ztrC8YynQf6rdc6euk3?&utm_source=autocomplete) a los [roles](https://help.vtex.com/es/tutorial/roles--7HKK5Uau2H6wxE1rH5oRbc) de los usuarios que necesitan permiso para abrir tickets de soporte. diff --git a/docs/announcements/es/new-sales-app-performance-monitor.md b/docs/announcements/es/new-sales-app-performance-monitor.md new file mode 100644 index 000000000..496f43005 --- /dev/null +++ b/docs/announcements/es/new-sales-app-performance-monitor.md @@ -0,0 +1,32 @@ +--- +title: 'Nueva funcionalidad Performance Monitor de Sales App' +id: 1xi0UVrKl5SwQbwts907bh +status: PUBLISHED +createdAt: 2023-09-05T19:37:19.176Z +updatedAt: 2023-09-06T13:06:33.383Z +publishedAt: 2023-09-06T13:06:33.383Z +contentType: updates +productTeam: Shopping +author: 5l3eEiSz8MpcppCxcnijGz +slug: nuevo-performance-monitor-de-sales-app +locale: es +legacySlug: nuevo-performance-monitor-de-sales-app +announcementImageID: '' +announcementSynopsisES: 'Performance Monitor, la funcionalidad de Sales App con la cual tus vendedores saben cuánto vendieron usando la solución.' +--- + +[Performance Monitor](https://help.vtex.com/es/tracks/instore-getting-started-and-setting-up--zav76TFEZlAjnyBVL5tRc/5pqtuvi97FFZiGf7MlSe8q) es la nueva funcionalidad de VTEX Sales App con la cual los vendedores saben exactamente cuánto vendieron usando la solución y ven los principales indicadores de ventas: ticket promedio, unidades por cliente y precio promedio por ítem vendido. Además, los vendedores también ven su posición con relación al promedio de la tienda. + +Los administradores que acceden al Admin VTEX también pueden ver estos datos, lo que les permite monitorear de cerca el desempeño de sus vendedores y tiendas. + +# Qué cambió? +El menú lateral de VTEX Sales App ahora tiene la opción Desempeño de ventas. En esta sección, el vendedor puede ver su desempeño de ventas y el de otros colaboradores. + +# ¿Qué se necesita hacer? +La funcionalidad está activada de forma predeterminada en todas las cuentas que utilizan la aplicación. La única excepción son las marcas que utilizan la solución Indeva by VTEX, en cuyo caso te debes poner en contacto con el equipo de soporte para activar la funcionalidad. + +- [Sales App - Primeros pasos y configuración](https://help.vtex.com/es/tracks/instore-primeiros-passos-e-configuracoes--zav76TFEZlAjnyBVL5tRc#) +- [Sales App - Pagos](https://help.vtex.com/es/tracks/instore-pagamentos--43B4Nr7uZva5UdwWEt3PEy#) +- [Sales App - Usando el App](https://help.vtex.com/es/tracks/instore-usando-o-app--4BYzQIwyOHvnmnCYQgLzdr#) +- [Estrategias de comercio unificado](https://help.vtex.com/es/tracks/estrategias-de-comercio-unificado--3WGDRRhc3vf1MJb9zGncnv) + diff --git a/docs/announcements/es/new-sales-performance-dashboard.md b/docs/announcements/es/new-sales-performance-dashboard.md index 916b9b2b4..2d421b01e 100644 --- a/docs/announcements/es/new-sales-performance-dashboard.md +++ b/docs/announcements/es/new-sales-performance-dashboard.md @@ -20,7 +20,7 @@ Con un volumen cada vez mayor de datos disponibles para que las operaciones de e El dashboard permite a los usuarios analizar los datos de todos los canales de venta de la tienda y de sus sellers, incluyendo métricas sobre los ingresos, los pedidos, el ticket promedio y mucho más. También incluye gráficos y tablas para que puedas comparar los resultados de diferentes periodos, e introduce once opciones de filtro para proporcionar insights unificados de toda la operación. -![Sales Perf Dash ES](https://images.ctfassets.net/alneenqid6w5/1nTkH8KfhrLPOBuxFhcZvC/49985a1bc354e18e3dce208e12bfbdb5/Sales_Perf_Dash_ES.gif) +![Sales Perf Dash ES](//images.ctfassets.net/alneenqid6w5/1nTkH8KfhrLPOBuxFhcZvC/49985a1bc354e18e3dce208e12bfbdb5/Sales_Perf_Dash_ES.gif) ## ¿Qué cambió? Anteriormente, tu Admin VTEX solo contaba con la página Insights para generar inteligencia empresarial a partir de los datos de tus operaciones. Ahora hemos incluido una nueva página, Desempeño de Ventas, para ofrecerte una visión más detallada de los resultados de los diferentes canales de venta de tu tienda. La página Insights permanecerá en tu Admin VTEX. diff --git a/docs/announcements/es/new-sku-bindings-interface.md b/docs/announcements/es/new-sku-bindings-interface.md index e03530e7b..26c835333 100644 --- a/docs/announcements/es/new-sku-bindings-interface.md +++ b/docs/announcements/es/new-sku-bindings-interface.md @@ -19,7 +19,7 @@ VTEX permite que tu tienda actúe a la vez como [seller](https://help.vtex.com/e Para mejorar esta experiencia, hemos rediseñado la página **Vínculos de SKU** en el Admin VTEX. La nueva interfaz te permite seguir y gestionar la relación de vínculo entre los SKU del seller y del marketplace de una forma más sencilla y ágil. -![sku_binding_page_ES_final](https://images.ctfassets.net/alneenqid6w5/3TrV8m2JLKuPjhKTtkY2Yl/c5f9ed73561edd82c340eef6f28ef12a/sku_binding_page_ES_final.png) +![sku_binding_page_ES_final](//images.ctfassets.net/alneenqid6w5/3TrV8m2JLKuPjhKTtkY2Yl/c5f9ed73561edd82c340eef6f28ef12a/sku_binding_page_ES_final.png) ## ¿Qué cambió? diff --git a/docs/announcements/es/new-subscriptions-module.md b/docs/announcements/es/new-subscriptions-module.md index 3d81c3458..c3166182c 100644 --- a/docs/announcements/es/new-subscriptions-module.md +++ b/docs/announcements/es/new-subscriptions-module.md @@ -39,36 +39,36 @@ La mejora del sistema de suscripciones también trajo nuevas funcionalidades par #### Nueva página de detalles de suscripción Nuestra página de detalles de suscripción fue rediseñada con el fin de mejorar la experiencia del consumidor al reducir el tiempo para encontrar información y realizar tareas. Además, contamos con una nueva funcionalidad de agregar ítems a una suscripción existente. -![img1 subscriptions ES](https://images.ctfassets.net/alneenqid6w5/YTLE4SVoIbfDCdH9BK97s/4af981552e541469c5e6e64cce65c0fe/img1_subscriptions_ES.png) +![img1 subscriptions ES](//images.ctfassets.net/alneenqid6w5/YTLE4SVoIbfDCdH9BK97s/4af981552e541469c5e6e64cce65c0fe/img1_subscriptions_ES.png) #### Barra de acciones Añadimos una barra de acciones para mejorar la comunicación con el usuario sobre lo que se necesita realizar o comunicar eventos importantes sobre su suscripción. -![img2 subscriptions ES](https://images.ctfassets.net/alneenqid6w5/4SOJIaVfD2pnRqDK8oChFM/3e81d1e12117816f16aed0868751f9fa/img2_subscriptions_ES.png) +![img2 subscriptions ES](//images.ctfassets.net/alneenqid6w5/4SOJIaVfD2pnRqDK8oChFM/3e81d1e12117816f16aed0868751f9fa/img2_subscriptions_ES.png) #### Agregar productos a su suscripción Ahora se puede agregar nuevos ítems a su suscripción a través de la búsqueda de los productos disponibles en su tienda. -![img3 subscriptions ES](https://images.ctfassets.net/alneenqid6w5/1QLpkpJqU4GmAxG2kQl34s/a6418dd71b17f26b8052bae335b51514/img3_subscriptions_ES.png) +![img3 subscriptions ES](//images.ctfassets.net/alneenqid6w5/1QLpkpJqU4GmAxG2kQl34s/a6418dd71b17f26b8052bae335b51514/img3_subscriptions_ES.png) #### Crear una nueva suscripción Añadimos una funcionalidad muy esperada: la pantalla de creación de suscripciones. La misma permite configurar una nueva suscripción sin tener que pasar por el checkout y ejecutar un pedido en ese momento. Para realizar esta acción, basta hacer clic en el botón __Nueva suscripción__, en la lista de suscripciones. -![img4 subscriptions PT](https://images.ctfassets.net/alneenqid6w5/1Olba34z68eZB3VqeGLPvL/f6798de027a9761f8844f8a989ab45ea/img4_subscriptions_ES.png) +![img4 subscriptions PT](//images.ctfassets.net/alneenqid6w5/1Olba34z68eZB3VqeGLPvL/f6798de027a9761f8844f8a989ab45ea/img4_subscriptions_ES.png) ### Nuevo concepto de suscripción para el sistema Antes, para el sistema de VTEX, una suscripción estaba compuesta por un SKU asociado a una configuración de compra. Eso permitía que el consumidor de la tienda suscriba SKUs con direcciones de entrega e, incluso, con formas de pago diferentes —una evolución en comparación con la primera versión del sistema. #### Antes: -![img5 subscriptions ES](https://images.ctfassets.net/alneenqid6w5/36iPClYx89vn03OHhkUfho/0746b7539b10864ce48ed94972ac7f73/img5_subscriptions_ES_2.png) +![img5 subscriptions ES](//images.ctfassets.net/alneenqid6w5/36iPClYx89vn03OHhkUfho/0746b7539b10864ce48ed94972ac7f73/img5_subscriptions_ES_2.png) -![img6 subscriptions ES](https://images.ctfassets.net/alneenqid6w5/3R0ImpMVwP9C81ndi5oCvg/be74eff4e0f355e2f2f54025d67e6b31/img6_subscriptions_ES.png) +![img6 subscriptions ES](//images.ctfassets.net/alneenqid6w5/3R0ImpMVwP9C81ndi5oCvg/be74eff4e0f355e2f2f54025d67e6b31/img6_subscriptions_ES.png) -![img7 subscriptions ES](https://images.ctfassets.net/alneenqid6w5/W44xbs0MAAwYxjyU8Dj4E/8de4a03901a548be9c3ca65eaf9b68a4/img7_subscriptions_ES.png) +![img7 subscriptions ES](//images.ctfassets.net/alneenqid6w5/W44xbs0MAAwYxjyU8Dj4E/8de4a03901a548be9c3ca65eaf9b68a4/img7_subscriptions_ES.png) La suscripción ahora consiste en una lista de SKUs y una configuración de compra determinada. Esto significa que eliminamos el concepto de «Grupos de suscripción» de nuestro sistema. Vea más información en nuestro artículo [Cómo funciona la suscripción](https://help.vtex.com/es/tutorial/como-funciona-a-assinatura--frequentlyAskedQuestions_4453). El siguiente diagrama muestra el nuevo concepto de suscripción: #### Ahora: -![img8 subscriptions ES](https://images.ctfassets.net/alneenqid6w5/1tNo9gQza7gWuDXZPRxQRO/0d226ff2f1bbcf31e803c7b9d297e35a/img8_subscriptions_ES_2.png) +![img8 subscriptions ES](//images.ctfassets.net/alneenqid6w5/1tNo9gQza7gWuDXZPRxQRO/0d226ff2f1bbcf31e803c7b9d297e35a/img8_subscriptions_ES_2.png) ### Fecha de ciclo de la suscripción El cálculo de la próxima fecha del pedido por suscripción cambió. Esta alteración permite que el usuario modifique la fecha de su pedido con mayor facilidad. Para acompañar el cambio, desarrollamos una [API](https://developers.vtex.com/vtex-developer-docs/reference/cycles) que permite elegir con exactitud la próxima fecha, sin tener que modificar la frecuencia de la suscripción para que se adecue a la fecha deseada. diff --git a/docs/announcements/es/new-ui-for-the-admins-user-management-dashboard.md b/docs/announcements/es/new-ui-for-the-admins-user-management-dashboard.md index f9c874bdb..d26f57d1f 100644 --- a/docs/announcements/es/new-ui-for-the-admins-user-management-dashboard.md +++ b/docs/announcements/es/new-ui-for-the-admins-user-management-dashboard.md @@ -22,7 +22,7 @@ El diseño del panel de gestión de usuarios se actualizó con los mismos están - Exhibición de la configuración de MFA (autenticación de múltiples factores) de cada usuario en la lista de usuarios. - Botón para exportar los datos de la lista de usuarios en un archivo CSV que incluye ID, email y nombre. -![Lista Usuários User Management ES](https://images.ctfassets.net/alneenqid6w5/1IjRv0l2rDBrSWtHj82CDm/e5e96de76d8d66202887bd3339e0f01d/Lista_Usu__rios_User_Management_ES.png) +![Lista Usuários User Management ES](//images.ctfassets.net/alneenqid6w5/1IjRv0l2rDBrSWtHj82CDm/e5e96de76d8d66202887bd3339e0f01d/Lista_Usu__rios_User_Management_ES.png) Además, el panel tiene algunos cambios: diff --git a/docs/announcements/es/novo-layout-no-e-mail-de-codigo-de-acesso.md b/docs/announcements/es/novo-layout-no-e-mail-de-codigo-de-acesso.md index 7dc0941a9..5c1126f0e 100644 --- a/docs/announcements/es/novo-layout-no-e-mail-de-codigo-de-acesso.md +++ b/docs/announcements/es/novo-layout-no-e-mail-de-codigo-de-acesso.md @@ -17,7 +17,7 @@ announcementSynopsisES: 'Actualizamos el layout del e-mail recibido al solicitar Actualizamos el layout del e-mail recibido al solicitar el código de acceso para su admin. Ahora, cada vez que se solicite el código de acceso para iniciar sesión o cambiar la contraseña, recibirá un e-mail como este a continuación: -![announcement-novo-layout-email-codigo-acesso ES](https://images.ctfassets.net/alneenqid6w5/6LquxoOPXIDPxed7Zj46xY/f97c0ba49ec2942bfd37033f3e4ea521/announcement-novo-layout-email-codigo-acesso_ES.png) +![announcement-novo-layout-email-codigo-acesso ES](//images.ctfassets.net/alneenqid6w5/6LquxoOPXIDPxed7Zj46xY/f97c0ba49ec2942bfd37033f3e4ea521/announcement-novo-layout-email-codigo-acesso_ES.png) ## ¿Qué cambia? diff --git a/docs/announcements/es/offer-add-on-services-to-products-sold-in-vtex-sales-app.md b/docs/announcements/es/offer-add-on-services-to-products-sold-in-vtex-sales-app.md new file mode 100644 index 000000000..e15bc71b4 --- /dev/null +++ b/docs/announcements/es/offer-add-on-services-to-products-sold-in-vtex-sales-app.md @@ -0,0 +1,28 @@ +--- +title: 'Ofrece servicios adicionales en productos vendidos en VTEX Sales App' +id: 2kF3T4fCxoNKEKslXezTHL +status: PUBLISHED +createdAt: 2024-04-30T13:52:00.217Z +updatedAt: 2024-04-30T17:15:44.935Z +publishedAt: 2024-04-30T17:15:44.935Z +contentType: updates +productTeam: Others +author: 2AhArvGNSPKwUAd8GOz0iU +slug: ofrece-servicios-adicionales-en-productos-vendidos-en-vtex-sales-app +locale: es +legacySlug: ofrece-servicios-adicionales-en-productos-vendidos-en-vtex-sales-app +announcementImageID: '' +announcementSynopsisES: 'Assembly Options en VTEX Sales App: servicios adicionales en productos vendidos y ensamblaje de ítems con diferentes SKU' +--- + +Desarrollamos una nueva funcionalidad para [VTEX Sales App](https://apps.vtex.com/vtex-assisted-sales-admin/p) que permite la integración entre los canales de venta online y físicos. Mediante esta herramienta, los vendedores de las tiendas físicas pueden ofrecer a los clientes atención personalizada. + +## ¿Qué cambió? +Ahora, con la funcionalidad Assembly Options, los vendedores pueden ofrecer servicios adicionales en los productos vendidos, como garantías extendidas y seguros. Además, la funcionalidad permite la creación de conjuntos compuestos por distintos SKU, como cestas de Navidad o de desayuno, kits de maquillaje, entre otros. + +## ¿Por qué realizamos este cambio? +Hemos desarrollado esta funcionalidad para posibilitar que los vendedores ofrezcan opciones de personalización de productos a través de la aplicación VTEX Sales App. + +## ¿Qué se necesita hacer? +No se requiere ninguna acción; la funcionalidad ya está disponible en VTEX Sales App. +Para más detalles sobre el uso de esta funcionalidad, consulta el artículo [Assembly Options en VTEX Sales App](https://help.vtex.com/es/tutorial/assembly-options-no-vtex-sales-app--4fTfqOMcXyhAhWXkl935lr). diff --git a/docs/announcements/es/offer-pickup-points-for-subscription-orders.md b/docs/announcements/es/offer-pickup-points-for-subscription-orders.md index acfb900f3..5b76d2d48 100644 --- a/docs/announcements/es/offer-pickup-points-for-subscription-orders.md +++ b/docs/announcements/es/offer-pickup-points-for-subscription-orders.md @@ -23,7 +23,7 @@ La funcionalidad de puntos de recogida del módulo Suscripciones solo está disp Anteriormente, las suscripciones no tenían puntos de recogida como una de las opciones de entrega. Con la nueva funcionalidad, el cliente final puede elegir los puntos de recogida de los ítems de un pedido de suscripción cuando realiza el _checkout_, como se ilustra en la siguiente imagen. -![subscriptionspickup ES](https://images.ctfassets.net/alneenqid6w5/6qqc7DV4Wk6yRWvsdiWNCP/0be6afd36b5bb8966096600810768bbe/subscriptionspickup_ES.gif) +![subscriptionspickup ES](//images.ctfassets.net/alneenqid6w5/6qqc7DV4Wk6yRWvsdiWNCP/0be6afd36b5bb8966096600810768bbe/subscriptionspickup_ES.gif) Además, puede asignar puntos de recogida para las suscripciones nuevas y las suscripciones existentes a través de la [API de Subscriptions](https://developers.vtex.com/vtex-rest-api/reference/subscriptions-1). diff --git a/docs/announcements/es/offer-status-module-for-integrations-with-vtex-marketplaces.md b/docs/announcements/es/offer-status-module-for-integrations-with-vtex-marketplaces.md new file mode 100644 index 000000000..5db168042 --- /dev/null +++ b/docs/announcements/es/offer-status-module-for-integrations-with-vtex-marketplaces.md @@ -0,0 +1,31 @@ +--- +title: 'Módulo Status de los anuncios para integraciones con marketplaces VTEX' +id: 1EeGgit1Brq3mmm8qhv2m3 +status: PUBLISHED +createdAt: 2024-02-07T20:18:50.779Z +updatedAt: 2024-03-04T19:21:14.936Z +publishedAt: 2024-03-04T19:21:14.936Z +contentType: updates +productTeam: Channels +author: 2p7evLfTcDrhc5qtrzbLWD +slug: modulo-status-de-los-anuncios-para-integraciones-con-marketplaces-vtex +locale: es +legacySlug: modulo-status-de-los-anuncios-para-integraciones-con-marketplaces-vtex +announcementImageID: '' +announcementSynopsisES: 'Monitorea tus anuncios con el nuevo módulo Status de los anuncios' +--- + +__Status de los anuncios__ es el nuevo módulo en el Admin VTEX que les permite a los sellers monitorear el envío y la sincronización de los anuncios de integraciones con marketplaces VTEX globalmente. Puedes acceder al módulo en el Admin VTEX a través de __Marketplace > Conexiones > Status de los anuncios__ o ingresando Status de los anuncios en la barra de búsqueda. + +![Pantalla de estado de la oferta](//downloads.ctfassets.net/alneenqid6w5/5elFaSW31IgANpXseTApPo/91b3ae83719e933617324f74223d736b/-ES-_Offer_Status_-_GIF.gif) + +## ¿Por qué desarrollamos esta funcionalidad? + +Desarrollamos el módulo __Status de los anuncios__ para proporcionar una manera de visualizar todo el proceso de envío y sincronización de anuncios con marketplaces VTEX, así como su seguimiento desde una sola página. Ahora las pestañas separadas muestran los anuncios que están __Publicados,__ los que tienen __Problemas__ que impidieron su publicación y monitorear los que están __A la espera de finalización__ por parte del marketplace. + +Para ver información más detallada de cada pestaña del módulo y cómo utilizarlas, consulta el tutorial [Status de los anuncios](https://help.vtex.com/es/tutorial/status-de-anuncios-beta--2OE87wU26F7lApl99OdwvJ). + +## ¿Qué se necesita hacer? + +No se requiere ninguna acción para utilizar el módulo __Status de los anuncios.__ Estará disponible en todas las integraciones con marketplaces VTEX a partir del **28 de febrero de 2024.** + diff --git a/docs/announcements/es/on-06-17-the-native-links-to-your-stores-my-account-page-will-change-review.md b/docs/announcements/es/on-06-17-the-native-links-to-your-stores-my-account-page-will-change-review.md index df793921b..e061b78f5 100644 --- a/docs/announcements/es/on-06-17-the-native-links-to-your-stores-my-account-page-will-change-review.md +++ b/docs/announcements/es/on-06-17-the-native-links-to-your-stores-my-account-page-will-change-review.md @@ -33,7 +33,7 @@ La revisión y la eventual adaptación de este cambio deben aplicarse a través Pasos necesarios para la revisión y adaptación: -1. __Configuración básica__: Revise si el template de la página "/account" (imagen a continuación) ya utiliza view part `` y, si es necesario, realice una actualización. View part es responsable por cargar toda la información del cliente, incluyendo sus pedidos. Se debe eliminar de este template view parts anteriores, `` y ``.![account](https://images.ctfassets.net/alneenqid6w5/LIki0Pf7j1gOUi01EIajh/f7089fece0b6b10921fcb969066e2f4a/account.png) +1. __Configuración básica__: Revise si el template de la página "/account" (imagen a continuación) ya utiliza view part `` y, si es necesario, realice una actualización. View part es responsable por cargar toda la información del cliente, incluyendo sus pedidos. Se debe eliminar de este template view parts anteriores, `` y ``.![account](//images.ctfassets.net/alneenqid6w5/LIki0Pf7j1gOUi01EIajh/f7089fece0b6b10921fcb969066e2f4a/account.png) 2. __Personalización__: Si la página "/account/orders" tiene alguna personalización de front-end, debe migrarse y adaptarse a la nueva URL "/account#/orders". Revise y realice todas las pruebas necesarias garantizando el funcionamiento de todos los recursos personalizados. 3. __Enlaces del sitio__: Revise y actualice todos los enlaces personalizados del sitio y de los correos electrónicos transaccionales que antes dirigían al usuario a la URL "/account/orders". Estos enlaces ahora deben direccionar al usuario a "/account#/orders". diff --git a/docs/announcements/es/onboarding-guide-your-complete-journey-at-vtex.md b/docs/announcements/es/onboarding-guide-your-complete-journey-at-vtex.md new file mode 100644 index 000000000..71166d43f --- /dev/null +++ b/docs/announcements/es/onboarding-guide-your-complete-journey-at-vtex.md @@ -0,0 +1,79 @@ +--- +title: 'Guía de onboarding: tu jornada completa en VTEX' +id: 510SdtVmDcuIQAGoAl0sgf +status: PUBLISHED +createdAt: 2024-02-22T20:28:44.286Z +updatedAt: 2024-02-23T14:44:33.307Z +publishedAt: 2024-02-23T14:44:33.307Z +contentType: updates +productTeam: Others +author: 5l9ZQjiivHzkEVjafL4O6v +slug: guia-de-onboarding-tu-jornada-completa-en-vtex +locale: es +legacySlug: guia-de-onboarding-tu-jornada-completa-en-vtex +announcementImageID: '' +announcementSynopsisES: 'Lanzamiento de la Guía de onboarding: contenido hasta el go live, evolución de la operación y soporte en VTEX.' +--- + +Enfocados en el éxito de nuestros clientes, en VTEX brindamos soluciones completas para diversos modelos de negocio. La versatilidad del comercio composable se pone al servicio de la innovación y el crecimiento de tu operación. + +Y para facilitar la adopción de nuevos recursos, la gestión autónoma de tu negocio y la mejora en la escalabilidad, hemos lanzado la nueva **Guía de onboarding**, un contenido que abarca íntegramente la jornada de operar una tienda VTEX. Accede desde la sección [Comienza aquí](https://help.vtex.com/es/tracks) del Help Center. + +
+ Guia de onboarding +
+ +## ¿Qué es la Guía de onboarding? + +La **Guía de onboarding** está compuesta por una serie de artículos que incluyen la planificación de la arquitectura de la tienda, configuración del go live, productos para evolucionar el negocio y orientaciones sobre nuestro soporte. La guía presenta ajustes y recursos de la plataforma contextualizados en la jornada de operación de una tienda VTEX. + +La **Guía de onboarding** se compone de 3 series: + +* [Serie de la tienda VTEX](https://help.vtex.com/es/tracks/serie-de-la-tienda-vtex--eSDNk26pdvemF3XKM0nK9/3QfoDZWg9YWl8lwS9MVrnU) +* [Próximos pasos tras el go live](https://help.vtex.com/es/tracks/proximos-pasos-tras-el-go-live--3J7WFZyvTcoiwkcIVFVhIS) +* [Soporte en VTEX](https://help.vtex.com/es/tracks/soporte-en-vtex--4AXsGdGHqExp9ZkiNq9eMy) + +
+Las series presentan contenidos complementarios, pero son independientes entre sí, lo que significa que se puede explorar el contenido libremente y sin necesidad de seguir una secuencia. +
+ +Nuestra meta es asegurarnos de que tanto clientes como partners, así como todo el ecosistema de VTEX, puedan sacarle el máximo partido a la **Guía de onboarding**. Con este objetivo de garantizar la pertinencia del material para una amplia gama de negocios, hemos cubierto una jornada completa y abarcadora. + +A continuación, te presentamos una [introducción](https://help.vtex.com/es/tracks/serie-de-la-tienda-vtex--eSDNk26pdvemF3XKM0nK9/3QfoDZWg9YWl8lwS9MVrnU) a lo que encontrarás en la guía. + +
+ Serie de la tienda VTEX +
+ +La **Serie de la tienda VTEX** presenta el contexto inaugural de la operación, comenzando por la definición del [tipo de cuenta y arquitectura](https://help.vtex.com/es/tracks/serie-de-la-tienda-vtex--eSDNk26pdvemF3XKM0nK9/4yPqZQyj0t675QpcG7H6yl) que mejor se adaptan a las necesidades de tu negocio. A partir de ese punto, puedes llevar a cabo la [configuración inicial](https://help.vtex.com/es/tracks/serie-de-la-tienda-vtex--eSDNk26pdvemF3XKM0nK9/4EPwTXx5oFdSG1dA3zIchz) y la configuración de los [módulos](https://help.vtex.com/es/tracks/serie-de-la-tienda-vtex--eSDNk26pdvemF3XKM0nK9/75MX4aorniD0BYAB8Nwbo7) de la plataforma, enfocándote en acelerar la inauguración de la tienda. Una vez finalizadas las [integraciones de backend](https://help.vtex.com/es/tracks/serie-de-la-tienda-vtex--eSDNk26pdvemF3XKM0nK9/7euXDZR5CCnVFSrXyczIhu) y la implementación de la [tecnología de frontend](https://help.vtex.com/es/tracks/serie-de-la-tienda-vtex--eSDNk26pdvemF3XKM0nK9/67SCtUreXxKYWhZh8n0zvZ) para la construcción del storefront, es el momento del [go live](https://help.vtex.com/es/tracks/serie-de-la-tienda-vtex--eSDNk26pdvemF3XKM0nK9/6xYnNxDHUcY6FyChgziCoH) y de la inauguración de la nueva tienda. + +
+ Proximos pasos tras el go live +
+ +La serie **Próximos pasos tras el go live** presenta la manera en que se realiza el [comercio unificado](https://help.vtex.com/es/tracks/proximos-pasos-tras-el-go-live--3J7WFZyvTcoiwkcIVFVhIS/5Qvw31yH2FPDBl14K5xXHA) con los recursos de la plataforma, abordando [configuración de módulos](https://help.vtex.com/es/tracks/proximos-pasos-tras-el-go-live--3J7WFZyvTcoiwkcIVFVhIS/V1fs7IkfYMfn91ZVHTLu4) no mencionada anteriormente, ya que en este punto el enfoque está en la evolución de la operación. Esta serie también presenta los [productos add-on](https://help.vtex.com/es/tracks/proximos-pasos-tras-el-go-live--3J7WFZyvTcoiwkcIVFVhIS/1t2QBZvrOBSLgvHaAV9fYm) de VTEX, una variedad de productos que pueden adquirirse por separado para posibilitar nuevas estrategias y la diversificación del negocio. + +
+ VTEX Support +
+ +**Soporte en VTEX** presenta el [soporte](https://help.vtex.com/es/tracks/soporte-en-vtex--4AXsGdGHqExp9ZkiNq9eMy/7w7cUmbrdPEKpTMItjXEB8) que proporcionamos a los clientes, que no se limita a una parte específica de la jornada. El [funcionamiento del soporte](https://help.vtex.com/es/tracks/soporte-en-vtex--4AXsGdGHqExp9ZkiNq9eMy/2Ik9CGbPeZIHHaYFsuyId3) se aborda también en otras series, ya que la [apertura de tickets](https://help.vtex.com/es/tracks/soporte-en-vtex--4AXsGdGHqExp9ZkiNq9eMy/6EboD7Y1BOLlWdT8JM15EE) es la vía para determinadas contrataciones y solicitudes. Esta serie ha sido diseñada para que nuestros clientes tengan la mejor experiencia con nuestros servicios y dispongan de la información necesaria para abrir tickets, ya sea en el ámbito del soporte [técnico](https://help.vtex.com/es/tracks/soporte-en-vtex--4AXsGdGHqExp9ZkiNq9eMy/3thRAdTB3gGwTB0e1fVL3T), [financiero](https://help.vtex.com/es/tracks/soporte-en-vtex--4AXsGdGHqExp9ZkiNq9eMy/3g2mhmPDx5GszNgLDICzsl) o [comercial](https://help.vtex.com/es/tracks/soporte-en-vtex--4AXsGdGHqExp9ZkiNq9eMy/3KQWGgkPOwbFTPfBxL7YwZ). + +## ¿Por qué creamos este material? + +Con el propósito de promover la autonomía de nuestros clientes, hemos estructurado la **Guía de onboarding** enfocándonos en los siguientes aspectos clave: + +* **Jornada completa:** se trata de la primera documentación de la jornada completa de la operación de una tienda VTEX, y el contenido está diseñado para acelerar el go live y reducir el time-to-revenue del negocio. +* **Contenido inédito:** además del novedoso planteamiento de la jornada, hay contenido inédito, donde podemos destacar: _Serie de la tienda VTEX_ ([Cuentas y arquitectura](https://help.vtex.com/es/tracks/serie-de-la-tienda-vtex--eSDNk26pdvemF3XKM0nK9/4yPqZQyj0t675QpcG7H6yl), [Integraciones de backend](https://help.vtex.com/es/tracks/serie-de-la-tienda-vtex--eSDNk26pdvemF3XKM0nK9/7euXDZR5CCnVFSrXyczIhu), [Implementación de frontend](https://help.vtex.com/es/tracks/serie-de-la-tienda-vtex--eSDNk26pdvemF3XKM0nK9/67SCtUreXxKYWhZh8n0zvZ)), _Acciones después del go live_, ([Productos add-on](https://help.vtex.com/es/tracks/proximos-pasos-tras-el-go-live--3J7WFZyvTcoiwkcIVFVhIS/1t2QBZvrOBSLgvHaAV9fYm)) y Soporte VTEX como un todo. +* **Relevancia general:** el valor de esta guía no se limita a nuevos clientes o a tiendas que se encuentran en las fases previas al go live, ya que consideramos una jornada lo suficientemente abarcadora como para ser relevante para una gran variedad de modelos de negocio. + +Esperamos que este material contribuya al éxito de tu negocio y a tu satisfacción con VTEX. + +| | **Guía de onboarding** | | +| :---: | :---: | :---: | +| Parte I | Parte II | Parte III | +| [Serie de la tienda VTEX](https://help.vtex.com/es/tracks/serie-de-la-tienda-vtex--eSDNk26pdvemF3XKM0nK9/3QfoDZWg9YWl8lwS9MVrnU) | [Próximos pasos tras el go live](https://help.vtex.com/es/tracks/proximos-pasos-tras-el-go-live--3J7WFZyvTcoiwkcIVFVhIS) | [Soporte en VTEX](https://help.vtex.com/es/tracks/soporte-en-vtex--4AXsGdGHqExp9ZkiNq9eMy) | + +
+ Imagen ecommerce +
diff --git a/docs/announcements/es/performance-monitor.md b/docs/announcements/es/performance-monitor.md new file mode 100644 index 000000000..a62b61ae8 --- /dev/null +++ b/docs/announcements/es/performance-monitor.md @@ -0,0 +1,18 @@ +--- +title: '' +id: 5xIaEr9iAiefNiVbDHJPuK +status: DRAFT +createdAt: 2023-08-30T18:48:05.528Z +updatedAt: 2023-08-30T18:50:40.345Z +publishedAt: +contentType: updates +productTeam: +author: +slug: untitled-entry-2023-08-30-at-18-48-05 +locale: es +legacySlug: untitled-entry-2023-08-30-at-18-48-05 +announcementImageID: '' +announcementSynopsisES: '' +--- + + diff --git a/docs/announcements/es/pix-get-ready-to-offer-this-new-payment-method-on-your-e-commerce.md b/docs/announcements/es/pix-get-ready-to-offer-this-new-payment-method-on-your-e-commerce.md index c22f3f2e5..97a217ed1 100644 --- a/docs/announcements/es/pix-get-ready-to-offer-this-new-payment-method-on-your-e-commerce.md +++ b/docs/announcements/es/pix-get-ready-to-offer-this-new-payment-method-on-your-e-commerce.md @@ -3,8 +3,8 @@ title: ' Pix: prepárate para el nuevo medio de pago para tu e-commerce' id: 1v5clxhNiDST404Orzwrv6 status: PUBLISHED createdAt: 2020-10-28T11:13:00.457Z -updatedAt: 2021-03-16T14:18:44.362Z -publishedAt: 2021-03-16T14:18:44.362Z +updatedAt: 2024-05-03T14:59:47.895Z +publishedAt: 2024-05-03T14:59:47.895Z contentType: updates productTeam: Financial author: 5kCzbURAoPwM0YJGmMCLyD @@ -21,14 +21,14 @@ Transaciones hechas con el Pix - nuevo medio de pago de Banco Central - empiezar El Pix és el nuevo médio de pago instantaneo de Banco Central (Bacen) - disponible 24 horas, siete dias por la semana - que hará transacciones bancarias en menos de 10 segundos. -Para conocer las ventajas y los beneficios de aceptar el Pix como medio de pago en su e-commerce, [haga clic aquí](https://vtex.com/pt-br/blog/produto/pix-no-e-commerce/ "haga clic aquí"). +Para conocer las ventajas y los beneficios de aceptar el Pix como medio de pago en su e-commerce, [haga clic aquí](https://vtex.com/pt-br/blog/produto/pix-no-e-commerce/). ## ¿Cómo parceros pueden integrarse a VTEX? -__A partir del dia 19 de octubre de 2020__, parceros pueron empiezar sus integraciones con el [Payment Provider Protocol](https://developers.vtex.com/vtex-developer-docs/reference/payment-provider-protocol-api-overview "Payment Provider Protocol") para ofrecer el Pix como medio de pago para sus clientes. +__A partir del dia 19 de octubre de 2020__, parceros pueron empiezar sus integraciones con el [Payment Provider Protocol](https://help.vtex.com/en/tutorial/payment-provider-protocol--RdsT2spdq80MMwwOeEq0m) para ofrecer el Pix como medio de pago para sus clientes. __Entidades de pago socias de VTEX __poden ponerse en contacto con la área de Asociaciónes y solicitar la integración hablando directamente con su Partner Manager. Además, tambien és possible hacer la integración abriendo un ticket para el time de [Soporte VTEX](https://help.vtex.com/es/tutorial/opening-tickets-to-vtex-support--16yOEqpO32UQYygSmMSSAM?locale=en "Soporte VTEX"). -__Entidades de pago que aún no son socias de VTEX__ deben [rellenar un formulario de registro](https://vtex.com/br-pt/partner/ "rellenar un formulario de registro") para empiezar la asociación. +__Entidades de pago que aún no son socias de VTEX__ deben [rellenar un formulario de registro](https://vtex.com/es-es/partner) para empiezar la asociación. ## Cómo clientes VTEX pueden prepararse para acceptar Pix en su ecommerce? @@ -36,7 +36,7 @@ Existem dos opciones: - Ponerse en contacto con la empresa responsable por gestionar los pagos de su ecommerce y solicitar que esa empresa haga la integración con VTEX. -- Elejir un socio y hacer las negociaciones contractuales y técnicos. Hoy los socios disponibles son: [PayMee](https://www.paymee.com.br/ "PayMee"), [Spin Pay](https://spinpay.com.br/ "Spin Pay") y [IUGU](https://iugu.com/ "IUGU"). +- Elejir un socio y hacer las negociaciones contractuales y técnicos. Hoy los socios disponibles son: [PayMee](https://www.paymee.com.br/ "PayMee"), [Spin Pay](https://spinpay.com.br/ "Spin Pay"), [IUGU](https://iugu.com/ "IUGU"), [Pagar.me](https://help.vtex.com/es/tutorial/configurar-gateway-pagarmev2--5TugxXNMOs0Ocyg4uqussM) y [Aarin](https://aarin.com.br/). ## Contáctese con los socios disponibles @@ -46,6 +46,8 @@ Para descubrir más acerca los trámites para ofrecer el Pix como medio de pago, - __Spin Pay__: comercial@spinpay.com.br - __IUGU__: pixvtex@iugu.com -- __Paymee__: www.paymee.com.br o comercial@paymee.com.br +- __Paymee__: www.paymee.com.br o comercial@paymee.com.br +- __Mercado Pago__: www.mercadopago.com.br +- __Aarin__: https://aarin.com.br -Usted puede leer toda na documentación de [Payment Provider Protocol](https://developers.vtex.com/vtex-developer-docs/reference/payment-flow#paymentmethods "Payment Provider Protocol") y también un [guía de cómo hacer la integración](https://developers.vtex.com/vtex-developer-docs/docs/pix-instant-payments-in-brazil "guía de cómo hacer la integración") utilizando la herramienta. +Usted puede leer toda na documentación de [Payment Provider Protocol](https://developers.vtex.com/docs/api-reference/payment-provider-protocol) y también un [guía de cómo hacer la integración](https://developers.vtex.com/docs/guides/payments-integration-pix-instant-payments-in-brazil) utilizando la herramienta. diff --git a/docs/announcements/es/price-filters-more-search-flexibility.md b/docs/announcements/es/price-filters-more-search-flexibility.md index 46201ef07..ebf8f69c6 100644 --- a/docs/announcements/es/price-filters-more-search-flexibility.md +++ b/docs/announcements/es/price-filters-more-search-flexibility.md @@ -23,7 +23,7 @@ Ahora usted puede filtrar los precios combinando las múltiples Categorías y Ma Esta actualización de la funcionalidad permite la exportación de precios más específicos, a partir de la selección de los filtros. -![filtro preco-ES](https://images.ctfassets.net/alneenqid6w5/7rJSF8qFUuoagVZaeVw2mp/4f00df74073f97f6da58c621b0b4a313/filtro_preco-ES.png) +![filtro preco-ES](//images.ctfassets.net/alneenqid6w5/7rJSF8qFUuoagVZaeVw2mp/4f00df74073f97f6da58c621b0b4a313/filtro_preco-ES.png) ## ¿Qué necesito hacer? Para utilizar esta nueva configuración, realice los siguientes pasos: diff --git a/docs/announcements/es/pricing-v1-module-will-be-discontinued-update-your-store-by-september.md b/docs/announcements/es/pricing-v1-module-will-be-discontinued-update-your-store-by-september.md index 72e4a848c..c274ce86c 100644 --- a/docs/announcements/es/pricing-v1-module-will-be-discontinued-update-your-store-by-september.md +++ b/docs/announcements/es/pricing-v1-module-will-be-discontinued-update-your-store-by-september.md @@ -31,7 +31,7 @@ Para saber si su cuenta aún está utilizando Pricing V1, realice los siguientes Si ve una pantalla similar a la que aparece a continuación, significa que necesita realizar la migración de su cuenta. -![Tela pricing antiga - ES](https://images.ctfassets.net/alneenqid6w5/54yIQLSCHg9VfDUumByo2r/20ba1b2f56b1e1b90fa6ecc4f386cbc5/Tela_pricing_antiga_-_ES.png) +![Tela pricing antiga - ES](//images.ctfassets.net/alneenqid6w5/54yIQLSCHg9VfDUumByo2r/20ba1b2f56b1e1b90fa6ecc4f386cbc5/Tela_pricing_antiga_-_ES.png) Si su cuenta VTEX sigue utilizando versiones anteriores del Admin de VTEX (como "vtexcommercestable"), usted necesitará realizar la migración de la misma. Para eso, siga los pasos a continuación: diff --git a/docs/announcements/es/promotion-simulator-understand-the-promotions-applied-to-the-cart.md b/docs/announcements/es/promotion-simulator-understand-the-promotions-applied-to-the-cart.md new file mode 100644 index 000000000..64c88cd23 --- /dev/null +++ b/docs/announcements/es/promotion-simulator-understand-the-promotions-applied-to-the-cart.md @@ -0,0 +1,54 @@ +--- +title: 'Simulador de promociones: comprende las promociones aplicadas en el carrito' +id: 2PPhczsmI0MXb5MyAlQx4R +status: PUBLISHED +createdAt: 2024-03-13T14:31:21.027Z +updatedAt: 2024-03-13T19:02:02.287Z +publishedAt: 2024-03-13T19:02:02.287Z +contentType: updates +productTeam: Marketing & Merchandising +author: 2AhArvGNSPKwUAd8GOz0iU +slug: simulador-de-promociones-comprende-las-promociones-aplicadas-en-el-carrito +locale: es +legacySlug: simulador-de-promociones-comprende-las-promociones-aplicadas-en-el-carrito +announcementImageID: '' +announcementSynopsisES: 'Visualiza y gestiona las promociones aplicadas al carrito con el Simulador de promociones.' +--- + +Hemos lanzado globalmente y para todas las tiendas VTEX el **Simulador de promociones**: una nueva herramienta que permite visualizar las promociones aplicadas en el carrito de compras en tu tienda, junto con sus condiciones de activación. + +Dadas las diversas opciones de configuración de [promociones](https://help.vtex.com/es/tracks/promociones--6asfF1vFYiZgTQtOzwJchR/2a2D0K85Ahvs4hLnL3Ag7N), este recurso es importante para tener una visión clara de la competencia, la acumulación de descuentos durante la compra y las causas de activación de dichas promociones. + +Hemos creado el **Simulador de promociones** con el objetivo de proporcionar a los administradores de tiendas más autonomía para gestionar y dirigir las promociones de acuerdo con sus estrategias de negocio. Con la nueva herramienta, podrás explorar y optimizar el desempeño de tus promociones, garantizando una mayor eficiencia en tu operación y una experiencia de compra mejorada para tus clientes. + +## ¿Qué hay de nuevo? + +A partir de ahora, el **Simulador de promociones** estará accesible para todas las tiendas VTEX a través de [Cartman](https://help.vtex.com/es/tutorial/configurar-cartman--1ACMTStZYkMqB0lTgwg451), una herramienta auxiliar a disposición de los administradores de tiendas en la etapa del checkout. Con el simulador podrás: + +* **Ver las** promociones aplicables o aplicadas a cada ítem del carrito y las condiciones para activarlas. +* **Gestionar las promociones** existentes desde el carrito de compras. +* **Probar la eliminación** de promociones aplicadas al carrito. +* **Probar la aplicación** de otras promociones en el carrito antes de activarlas, incluidas las promociones programadas o inactivas. +* **Comprender los motivos** por los que no se ha aplicado una promoción al carrito. + +![promotions simulator - es-gif 3](//downloads.ctfassets.net/alneenqid6w5/5RwzKZuP1klBEZfpUYAivG/57780b2b9e038420e502eda2c41f4357/promotions_simulator_gi-3.gif) + +## ¿Qué se necesita hacer? + +No es necesario realizar ninguna acción, ya que el **Simulador de promociones** ya está disponible en todas las tiendas VTEX a través de [Cartman](https://help.vtex.com/es/tutorial/configurar-cartman--1ACMTStZYkMqB0lTgwg451). + +Los usuarios deben tener un [rol](https://help.vtex.com/es/tutorial/roles--7HKK5Uau2H6wxE1rH5oRbc) con permisos para ver el módulo **Promociones** en el Admin VTEX y poder acceder al **Simulador de promociones**. + +Para empezar a utilizar el Simulador, sigue los pasos a continuación: + +1. En la barra superior del Admin VTEX, haz clic en el botón `Vista previa` para acceder a la página de acceso restringido de tu tienda. + + También puedes acceder directamente a través de la URL `https://{accountname}.myvtex.com`,` `sustituyendo `{accountname}` por el nombre de tu cuenta VTEX. + +2. Agrega productos al carrito y accede al checkout en `https://{accountname}.myvtex.com/checkout/#/cart`. +3. Haz clic en el botón azul cartman-icon de la parte inferior derecha de la página para iniciar Cartman. +4. Haz clic en **Simulador de promociones**. + + En la nueva ventana, verás los detalles de las promociones aplicadas y no aplicadas al carrito. + +Consulta el artículo [Simulador de promociones](https://help.vtex.com/es/tutorial/simulador-de-promociones-beta--4zc8SNqjqeIJ0ZRMhjlnvy) para obtener más detalles sobre cómo utilizar la nueva herramienta. diff --git a/docs/announcements/es/rate-vtexs-service-in-your-admin.md b/docs/announcements/es/rate-vtexs-service-in-your-admin.md index 3701c1d76..1593031f8 100644 --- a/docs/announcements/es/rate-vtexs-service-in-your-admin.md +++ b/docs/announcements/es/rate-vtexs-service-in-your-admin.md @@ -17,7 +17,7 @@ announcementSynopsisES: 'Hemos lanzado una página de encuesta de satisfacción Hemos lanzado la nueva página *Encuesta de Satisfacción* en el Admin VTEX. Ahora, puedes evaluar nuestro servicio de soporte sin salir de la plataforma VTEX. -![Pesquisa de satisfação ES](https://images.ctfassets.net/alneenqid6w5/3W8q5tdB9ZOrPT4QFMZP2D/075a8169826dbd7f0a98354b9825d467/image__18_.png) +![Pesquisa de satisfação ES](//images.ctfassets.net/alneenqid6w5/3W8q5tdB9ZOrPT4QFMZP2D/075a8169826dbd7f0a98354b9825d467/image__18_.png) ## ¿Qué cambió? diff --git a/docs/announcements/es/recaptcha-validation-will-now-follow-orderform-configuration-for-all-requests.md b/docs/announcements/es/recaptcha-validation-will-now-follow-orderform-configuration-for-all-requests.md new file mode 100644 index 000000000..36ad5a829 --- /dev/null +++ b/docs/announcements/es/recaptcha-validation-will-now-follow-orderform-configuration-for-all-requests.md @@ -0,0 +1,88 @@ +--- +title: 'La validación con reCAPTCHA ahora seguirá la configuración del orderForm en todos los requests' +id: 3SLXk0n8neXgWxaLaIgAC7 +status: PUBLISHED +createdAt: 2023-07-04T21:20:42.330Z +updatedAt: 2023-07-05T18:40:32.146Z +publishedAt: 2023-07-05T18:40:32.146Z +contentType: updates +productTeam: Shopping +author: 2Gy429C47ie3tL9XUEjeFL +slug: validacion-con-recaptcha-seguira-la-configuracion-del-orderform-en-todos-los-requests +locale: es +legacySlug: la-validacion-con-recaptcha-ahora-seguira-la-configuracion-del-orderform-en +announcementImageID: '' +announcementSynopsisES: 'Tiendas que utilicen la API de Checkout para realizar pedidos deben revisar sus integraciones' +--- + +[reCAPTCHA](https://developers.vtex.com/docs/guides/recaptcha) es un servicio de seguridad utilizado para determinar si una acción la realiza un usuario real o una automatización maliciosa, protegiendo los sitios web contra fraudes y abusos. Al activar [reCAPTCHA en el checkout](https://help.vtex.com/es/tutorial/recaptcha-en-el-checkout--18Te3oDd7f4qcjKu9jhNzP), además de seguir las mejores prácticas contra ataques virtuales, reduces el riesgo de que tu tienda sea vulnerada con fines fraudulentos. + +A partir de ahora, y para proteger aún más a nuestros clientes, VTEX aplicará la configuración del orderForm reCAPTCHA de cada cuenta a todos los requests provenientes de la API de Checkout, independientemente de los roles asociados al usuario o clave de la aplicación. + +Los administradores de tienda que utilizan la API de Checkout para realizar pedidos desde aplicaciones móviles, entornos de tienda headless y otras aplicaciones similares deben + [revisar](#revisa-tus-integraciones) y [ajustar](#ajusta-tus-integraciones) sus integraciones antes del __1 de septiembre de 2023__. + +## ¿Qué cambia? + +Antes, la verificación con reCAPTCHA no era necesaria para los pedidos realizados por usuarios y claves de aplicación con el recurso [recurso](https://help.vtex.com/es/tutorial/recursos-del-license-manager--3q6ztrC8YynQf6rdc6euk3) `Shopping Cart Full Access` en License Manager. Esto incluye [roles predefinidos](https://help.vtex.com/es/tutorial/roles-de-usuario-predefinidos--jGDurZKJHvHJS13LnO7Dy) como el rol `Owner (Admin Super)` y `User Admin - RESTRICTED`, así como el [usuario Titular](https://help.vtex.com/es/tutorial/que-es-el-usuario-titular--3oPr7YuIkEYqUGmEqIMSEy). + +Ahora, la verificación con reCAPTCHA seguirá la configuración del orderForm establecida en cada cuenta en todos los requests de la API de Checkout, independientemente de los roles asociados al usuario o la clave de aplicación. + +## ¿Por qué realizamos este cambio? + +Esta acción era necesaria para reducir las posibilidades de fraude y abuso en nuestras tiendas, como por ejemplo la prueba de tarjetas (card testing). Aunque las mejores prácticas para el uso de claves de aplicación indican que las tiendas deben crear claves individuales para cada integración y otorgarles roles restrictivos, algunos administradores de tiendas se ponían en riesgo al utilizar claves de aplicación con roles de administrador. + +Entendemos que puede haber una razón legítima para que en algunas integraciones se amplíen los permisos dando acceso a más recursos e información, por lo que tomamos la decisión de solicitar a los administradores de tiendas que implementen reCAPTCHA en dichas integraciones. Si esto no fuera posible, tienen la opción de deshabilitar la validación reCAPTCHA en sus cuentas (`recaptchaValidation="never"`) e implementar medidas de protección alternativas contra ataques automatizados. + +Sabemos que estos cambios tendrán un impacto en las operaciones de nuestros clientes, pero adoptar las mejores prácticas de seguridad siempre es necesario y beneficioso para todo nuestro ecosistema. + +## ¿Qué se necesita hacer? + +### Revisa tus integraciones + +Pide a tu equipo de desarrolladores que revisen tus integraciones que utilizan la API de Checkout para realizar pedidos en tu tienda VTEX, usando los siguientes endpoints: + +- [Place order from an existing cart](https://developers.vtex.com/docs/api-reference/checkout-api#post-/api/checkout/pub/orderForm/-orderFormId-/transaction) +- [Place order](https://developers.vtex.com/docs/api-reference/checkout-api#put-/api/checkout/pub/orders) + +Tu equipo podrá guiarse por el siguiente diagrama para evaluar si es necesario ajustar una integración, según la [configuración del reCAPTCHA en el orderForm](https://developers.vtex.com/docs/api-reference/checkout-api#post-/api/checkout/pvt/configuration/orderForm) de tu tienda y cómo se [autentican](https://developers.vtex.com/docs/guides/authentication-overview) los requests realizados a estos endpoints: + +![reCAPTCHA diagram](//images.ctfassets.net/alneenqid6w5/46F1byxPKdYgWcf1lSkPMn/ec9c6f6a9dfdc69fbcd412bde938d4f2/recaptcha-config-ES.png) + +- __Caso 1__: *no se requieren cambios en la integración, pero tu tienda podría estar en riesgo.* + +Tu tienda no utiliza reCAPTCHA en el Checkout y, por lo tanto, es vulnerable a ataques automatizados, a menos que implementes otras medidas de protección en tu integración. + +- __Caso 2__: *necesitas ajustar tu integración, de lo contrario podría dejar de funcionar.* + +Tu tienda utiliza reCAPTCHA en el Checkout, pero no está preparada para mostrarlo correctamente en la interfaz de usuario. Tu equipo de desarrolladores debe [ajustar sus integraciones](#ajusta-tus-integraciones). + +- __Caso 3__: *no se requieren cambios en la integración.* + +Tu tienda utiliza reCAPTCHA en el Checkout y está preparada para exhibirlo correctamente en la interfaz de usuario. ¡Enhorabuena por seguir las mejores prácticas en materia de seguridad! + +### Ajusta tus integraciones + +Si tu equipo de desarrolladores identifica que tu integración requiere algún tipo de atención, deben seguir las instrucciones proporcionadas en el artículo [Implementing reCAPTCHA in integrations](https://developers.vtex.com/docs/guides/implementing-recaptcha-in-integrations). + +
+Si está implementando reCAPTCHA en una aplicación móvil nativa, use reCAPTCHA v3. De lo contrario, use reCAPTCHA v2. +
+ +Al utilizar el `recaptchaKey` que devolvió el Checkout, el widget reCAPTCHA debe ser renderizado en la interfaz de usuario de tu aplicación móvil/entorno de tienda headless (o similar) como se describe en el artículo de [reCAPTCHA v2](https://developers.google.com/recaptcha/docs/display?hl=es-419) o [reCAPTCHA v3](https://developers.google.com/recaptcha/docs/v3?hl=es-419) proporcionado por Google. + +Después de que el comprador resuelva el reCAPTCHA, su respuesta (`recaptchaToken`) se debe enviar a la API de Checkout para completar la compra, tal y como se describe en la sección *Final validation* del artículo [Implementing reCAPTCHA in integrations](https://developers.vtex.com/docs/guides/implementing-recaptcha-in-integrations#final-validation). En este momento, la API de Checkout [verificará la respuesta del usuario](https://developers.google.com/recaptcha/docs/verify?hl=es-419) utilizando el token proporcionado. + +
+Todas las integraciones que utilicen la API de Checkout para realizar pedidos deben revisarse y ajustarse antes del 1 de septiembre de 2023. Las aplicaciones que no tengan la capacidad de mostrar el widget reCAPTCHA y verificar la respuesta del usuario no podrán realizar pedidos a partir de esta fecha. +
+ +## Más información + +Consulta los siguientes artículos sobre reCAPTCHA y las mejores prácticas para garantizar la protección de tu tienda: + +- [reCAPTCHA en el Checkout](https://help.vtex.com/es/tutorial/recaptcha-en-el-checkout--18Te3oDd7f4qcjKu9jhNzP) +- [Prácticas recomendadas para evitar ataques virtuales](https://help.vtex.com/es/tutorial/practicas-recomendadas-para-evitar-ataques-virtuales--191rpbF7UgrKapVCi1PCDE) +- [Prácticas recomendadas para evitar ataques virtuales](https://help.vtex.com/es/tutorial/buenas-practicas-claves-de-aplicacion--7b6nD1VMHa49aI5brlOvJm) +- [Recursos del License Manager](https://help.vtex.com/es/tutorial/recursos-del-license-manager--3q6ztrC8YynQf6rdc6euk3) + diff --git a/docs/announcements/es/redesigned-products-and-skus-page.md b/docs/announcements/es/redesigned-products-and-skus-page.md index 06a4036e6..2b815ae61 100644 --- a/docs/announcements/es/redesigned-products-and-skus-page.md +++ b/docs/announcements/es/redesigned-products-and-skus-page.md @@ -28,7 +28,7 @@ La nueva interfaz de **Productos y SKUs** permite: - Monitorear el status de los productos y SKU de forma más directa y visual con iconos y status de SKU directamente en la lista. - Identificar más fácilmente los productos y SKU que tengan información pendiente para estar disponibles para la venta mediante el nuevo status **Pendiente**. -![catalog-products-skus-es](https://images.ctfassets.net/alneenqid6w5/20sC1yswkFmqokxll0ehi1/2978ab303cb7eba7b77ad22caa620a49/screencapture-catalog-sandboxintegracao-myvtex-admin-catalog-2023-04-10-10_29_13_1.png) +![catalog-products-skus-es](//images.ctfassets.net/alneenqid6w5/20sC1yswkFmqokxll0ehi1/2978ab303cb7eba7b77ad22caa620a49/screencapture-catalog-sandboxintegracao-myvtex-admin-catalog-2023-04-10-10_29_13_1.png) ## ¿Por qué realizamos este cambio? diff --git a/docs/announcements/es/requests-with-pagination-will-change-in-the-search-api.md b/docs/announcements/es/requests-with-pagination-will-change-in-the-search-api.md index 6abdbff27..40037d7fd 100644 --- a/docs/announcements/es/requests-with-pagination-will-change-in-the-search-api.md +++ b/docs/announcements/es/requests-with-pagination-will-change-in-the-search-api.md @@ -1,10 +1,10 @@ --- title: 'Requests con paginación en la API de búsqueda van a cambiar' id: 3UZR4qoAisiqE6kmuuYEAc -status: CHANGED +status: PUBLISHED createdAt: 2018-01-24T14:11:26.225Z -updatedAt: 2020-11-27T19:40:17.179Z -publishedAt: 2020-05-11T18:53:36.826Z +updatedAt: 2023-12-15T13:03:53.872Z +publishedAt: 2023-12-15T13:03:53.872Z contentType: updates productTeam: Identity author: authors_24 @@ -31,4 +31,4 @@ Este cambio ya se ha implementado en la API, pero hasta la fecha límite, todav - También hay un límite de 2500 elementos para una búsqueda. Por lo tanto, usted no puede utilizar un valor mayor que 2500 al parámetro _to.
-Para saber todos los detalles del funcionamiento de los requests de paginación en la API de búsqueda, acceda a este [documento](https://developers.vtex.com/reference/search-api-overview). +Para saber todos los detalles del funcionamiento de los requests de paginación en la API de búsqueda, acceda a este [documento](https://developers.vtex.com/docs/api-reference/search-api). diff --git a/docs/announcements/es/reusing-images-in-site-editor.md b/docs/announcements/es/reusing-images-in-site-editor.md index e7511f01a..5d91e86b2 100644 --- a/docs/announcements/es/reusing-images-in-site-editor.md +++ b/docs/announcements/es/reusing-images-in-site-editor.md @@ -17,7 +17,7 @@ announcementSynopsisES: 'Hemos mejorado los bloques con la opción nativa de sub Hemos mejorado la forma de gestionar sus imágenes en [Site Editor](https://help.vtex.com/es/subcategory/site-editor--9Arh3cJIOYlfSD1MUC2h3) mediante un Image Widget, que es un repositorio de imágenes centralizado para que pueda subir y reutilizar las imágenes de la tienda. -![gif-image-widget-es](https://images.ctfassets.net/alneenqid6w5/5PlVIsozLB3d1TY7NGqsqe/d92ceb37b53da2c63b9802a6c082db77/Yhin0k3Vio.gif) +![gif-image-widget-es](//images.ctfassets.net/alneenqid6w5/5PlVIsozLB3d1TY7NGqsqe/d92ceb37b53da2c63b9802a6c082db77/Yhin0k3Vio.gif)
Image Widget está disponible en Open Beta para los usuarios de VTEX IO. diff --git a/docs/announcements/es/sales-performance-dashboard-updates.md b/docs/announcements/es/sales-performance-dashboard-updates.md index 4d7b3187a..a00eb375b 100644 --- a/docs/announcements/es/sales-performance-dashboard-updates.md +++ b/docs/announcements/es/sales-performance-dashboard-updates.md @@ -19,7 +19,7 @@ La página «Desempeño de ventas» es un dashboard que permite a los operadores Actualizamos la experiencia en la página basándonos en tus sugerencias y agregamos nuevas posibilidades para aplicar filtros, vistas y exploración de datos. -![Sales perf update ES](https://images.ctfassets.net/alneenqid6w5/5mHOltfUnUpV1DtHXrT8xD/e91f5f473a5d10b757c7a93a235ee9d9/Sales_perf_update_ES.gif) +![Sales perf update ES](//images.ctfassets.net/alneenqid6w5/5mHOltfUnUpV1DtHXrT8xD/e91f5f473a5d10b757c7a93a235ee9d9/Sales_perf_update_ES.gif) ## ¿Qué cambió? Mejoramos algunas funcionalidades existentes, como Filtros y Datos y expandimos el menú de Vistas. La nueva experiencia de filtros de la página permite más combinaciones de filtros con menos clics. Por su parte, la nueva funcionalidad de menú Vista está diseñada para guardar los filtros y métricas aplicados en la página, lo que permite volver rápidamente al mismo contexto. diff --git a/docs/announcements/es/samsung-pay-more-flexible-payments-thanks-to-the-new-digital-wallet.md b/docs/announcements/es/samsung-pay-more-flexible-payments-thanks-to-the-new-digital-wallet.md index c9101b746..7b6529014 100644 --- a/docs/announcements/es/samsung-pay-more-flexible-payments-thanks-to-the-new-digital-wallet.md +++ b/docs/announcements/es/samsung-pay-more-flexible-payments-thanks-to-the-new-digital-wallet.md @@ -1,10 +1,10 @@ --- -title: 'Samsung Pay: flexibilice pagos con la nueva cartera digital.' +title: 'Samsung Pay: flexibilice pagos con la nueva cartera digital' id: 2hPbwpiBjuUDh5exB2t5I9 status: PUBLISHED createdAt: 2020-08-26T13:58:55.512Z -updatedAt: 2020-08-26T16:42:36.874Z -publishedAt: 2020-08-26T16:42:36.874Z +updatedAt: 2023-09-26T15:25:06.834Z +publishedAt: 2023-09-26T15:25:06.834Z contentType: updates productTeam: Financial author: 7qy2DBsUp8U5P9lqV0JHfR @@ -15,7 +15,7 @@ announcementImageID: '' announcementSynopsisES: 'A partir de agosto, VTEX cuenta con Samsung Pay —cartera digital de Samsung— como medio de pago en el SmartCheckout.' --- -VTEX siempre busca proporcionar la mejor experiencia de compra para sus clientes. Por esta razón, ahora usted puede utilizar [Samsung Pay](https://www.samsung.com/es/samsung-pay/ "Samsung Pay") —la [cartera digital](https://help.vtex.com/es/tutorial/o-que-e-uma-carteira-digital-e-wallet?locale=es "cartera digital") (e-wallet) de Samsung— como medio de pago en su comercio electrónico. +VTEX siempre busca proporcionar la mejor experiencia de compra para sus clientes. Por esta razón, ahora usted puede utilizar [Samsung Pay](https://www.samsung.com/es/samsung-pay/ "Samsung Pay") —la [cartera digital](https://help.vtex.com/es/tutorial/o-que-e-uma-carteira-digital-e-wallet?locale=es "cartera digital") (ewallet) de Samsung— como medio de pago en su comercio electrónico. ## Ventajas Ofrecer carteras digitales como forma de pago en SmartCheckout expande la gama de medios de pago de su comercio electrónico. @@ -23,7 +23,7 @@ Ofrecer carteras digitales como forma de pago en SmartCheckout expande la gama d Esta estrategia permite que el administrador de la tienda contemple diferentes perfiles de compra. Cuanto más diversas sean sus opciones de pago, mayores serán las posibilidades de que su consumidor se incline por una de ellas y finalice la compra. Además, la inclusión de Samsung Pay en sus opciones de pago incluye un nicho de consumidores que solo compran en línea a través de carteras digitales. - + ## Cómo funciona Solamente los usuarios de Samsung Pay podrán efectuar compras con este método de pago. Es decir, los consumidores finales que ya poseen Samsung Pay instalado en su dispositivo móvil. diff --git a/docs/announcements/es/save-user-opt-in-using-stored-information-for-future-purchases.md b/docs/announcements/es/save-user-opt-in-using-stored-information-for-future-purchases.md index 0ba947a2d..0febd274e 100644 --- a/docs/announcements/es/save-user-opt-in-using-stored-information-for-future-purchases.md +++ b/docs/announcements/es/save-user-opt-in-using-stored-information-for-future-purchases.md @@ -23,7 +23,7 @@ Anteriormente, tras el registro en la tienda o la primera compra, los datos del A partir de ahora, dos casillas de verificación en la pantalla de pago permitirán al usuario indicar si quiere que su información personal y de pago se almacene y se reutilice para futuras compras. De este modo, se reducirá el tiempo que tarda el cliente en realizar la compra. -![ Save user data opt-in ES](https://images.ctfassets.net/alneenqid6w5/6NGmOzVPMDNlcptCwaqTsM/503e29a5bdf5749d0d44bd525b96117e/Save_user_data_-_ES.PNG) +![ Save user data opt-in ES](//images.ctfassets.net/alneenqid6w5/6NGmOzVPMDNlcptCwaqTsM/503e29a5bdf5749d0d44bd525b96117e/Save_user_data_-_ES.PNG) Más información en [SmartCheckout - Rellenado automático de los datos del cliente](https://help.vtex.com/es/tutorial/smartcheckout-customer-information-automatic-fill-in--2Nuu3xAFzdhIzJIldAdtan#). diff --git a/docs/announcements/es/schedule-content-publication-with-site-editor.md b/docs/announcements/es/schedule-content-publication-with-site-editor.md index c9cbd7c26..05e87cef7 100644 --- a/docs/announcements/es/schedule-content-publication-with-site-editor.md +++ b/docs/announcements/es/schedule-content-publication-with-site-editor.md @@ -17,7 +17,7 @@ announcementSynopsisES: 'Crea y programa versiones de bloques predefinidas en el El recurso **Configuraciones** del Site Editor se actualizó. Ahora, además de llamarse **Versiones**, puedes crear versiones del contenido de tu tienda que se han desactivado, y activarlas cuando así lo desees. -![activating-versions-es](https://images.ctfassets.net/alneenqid6w5/31O8XD7Pt9GWWYk2W8q13K/fe0961feb8749a97ba1879d2245e2a04/activating-versions-es.gif) +![activating-versions-es](//images.ctfassets.net/alneenqid6w5/31O8XD7Pt9GWWYk2W8q13K/fe0961feb8749a97ba1879d2245e2a04/activating-versions-es.gif) ## ¿Qué cambió? Anteriormente, la funcionalidad **Versiones** se llamaba **Configuraciones**, y solo era posible crear una nueva versión activada, por ejemplo un carrusel con productos en promoción, o programar su activación. Después de deshabilitar una versión, no podía volver a activarla. diff --git a/docs/announcements/es/search-filters-in-instores-endless-aisle.md b/docs/announcements/es/search-filters-in-instores-endless-aisle.md index 5f33f491c..0ffff6aca 100644 --- a/docs/announcements/es/search-filters-in-instores-endless-aisle.md +++ b/docs/announcements/es/search-filters-in-instores-endless-aisle.md @@ -25,7 +25,7 @@ Anteriormente, los filtros de búsqueda de VTEX Intelligent Search no estaban di Con la nueva funcionalidad, al buscar un término, los vendedores pueden filtrar los resultados por rango de precios, departamento y marca, por ejemplo, entre otros filtros configurables en VTEX Intelligent Search. Esto permite encontrar rápidamente el producto deseado. -![instore-filtros-es](https://images.ctfassets.net/alneenqid6w5/2ppFcrZLpmUs1Sa1d93mYj/b4bbbc744c5efe25cbc100d53113ca6b/screencapture-demoinstore-myvtex-checkout-instore-2021-12-02-14_09_28.png) +![instore-filtros-es](//images.ctfassets.net/alneenqid6w5/2ppFcrZLpmUs1Sa1d93mYj/b4bbbc744c5efe25cbc100d53113ca6b/screencapture-demoinstore-myvtex-checkout-instore-2021-12-02-14_09_28.png) ## ¿Por qué realizamos este cambio? diff --git a/docs/announcements/es/search-for-orders-in-the-vtex-admin-global-search-bar.md b/docs/announcements/es/search-for-orders-in-the-vtex-admin-global-search-bar.md new file mode 100644 index 000000000..34df1727c --- /dev/null +++ b/docs/announcements/es/search-for-orders-in-the-vtex-admin-global-search-bar.md @@ -0,0 +1,50 @@ +--- +title: 'La barra de búsqueda global del Admin VTEX ahora permite buscar pedidos' +id: 4ycVQJ5hRkxVy8r2iQamCb +status: PUBLISHED +createdAt: 2023-10-17T12:05:18.467Z +updatedAt: 2023-10-17T21:04:22.374Z +publishedAt: 2023-10-17T21:04:22.374Z +contentType: updates +productTeam: Post-purchase +author: 5l9ZQjiivHzkEVjafL4O6v +slug: barra-de-busqueda-global-del-admin-vtex-ahora-permite-buscar-pedidos +locale: es +legacySlug: now-you-can-search-for-orders-in-the-vtex-admin-global-search-bar +announcementImageID: '' +announcementSynopsisES: 'La barra de búsqueda global del Admin VTEX ahora te permite buscar pedidos de la tienda.' +--- + +Hemos mejorado la barra de búsqueda global, situada en la parte superior de las páginas del Admin VTEX, para que además de buscar las páginas del Admin también puedas buscar los pedidos de tu tienda. + +Esta mejora estará disponible globalmente en todas las tiendas VTEX a partir de de hoy, 17 de octubre, mediante una actualización automática. + +## ¿Qué cambió? + +Antes, la barra de búsqueda solo permitía buscar las páginas del Admin VTEX. Ahora, también puedes buscar los pedidos de tu tienda utilizando cualquiera de los siguientes criterios: + +- ID del pedido +- Nombre del cliente +- Email del cliente +- Documento del cliente + +Para buscar, haz clic en la barra de búsqueda, selecciona la opción `Pedidos` y ejecuta la búsqueda deseada. Cada búsqueda puede devolver hasta 10 resultados, como se muestra en la siguiente imagen: + +![order_global_search_ES](//images.ctfassets.net/alneenqid6w5/7sJBPUKfTt3bUTuSTEQJEP/a109785412d490a21a2f9f984ad47114/order_global_search_ES.gif) + +Al hacer clic en un resultado, se te redirigirá a la [página de detalles](https://help.vtex.com/es/tutorial/pagina-de-detalhes-do-pedido--2Y75n54Cc9VizrlG1N6ZNl) del pedido. Además, los últimos 10 pedidos buscados se registran como historial de búsquedas recientes para mayor facilidad de acceso. El registro de búsqueda se almacena a nivel de [usuario](https://help.vtex.com/es/tutorial/gerenciando-usuarios--tutorials_512) y no se comparte entre diferentes usuarios. + +
+Para acceder a los pedidos a través de la búsqueda global del Admin VTEX, el rol del usuario debe estar asociado al recurso View order (clave OMSViewier) del Order Management System (OMS). +
+ +## ¿Por qué realizamos este cambio? + +El acceso a los pedidos desde la barra de búsqueda global facilita las operaciones relacionadas con los pedidos y aumenta la eficiencia. + +Ahora, independientemente de la página del Admin VTEX en la que te encuentres, la barra de búsqueda global está visible y puedes acceder a los pedidos sin tener que navegar al módulo **Pedidos**. + +## ¿Qué se necesita hacer? + +A partir del hoy, 17 de octubre, todas las tiendas VTEX se actualizarán automáticamente con la mejora. No se requiere ninguna acción de tu parte. + diff --git a/docs/announcements/es/sell-more-with-the-app-that-integrates-your-business-to-google-shopping.md b/docs/announcements/es/sell-more-with-the-app-that-integrates-your-business-to-google-shopping.md index 4d3cd31f8..90ba46050 100644 --- a/docs/announcements/es/sell-more-with-the-app-that-integrates-your-business-to-google-shopping.md +++ b/docs/announcements/es/sell-more-with-the-app-that-integrates-your-business-to-google-shopping.md @@ -19,7 +19,7 @@ La __Black Friday__ será pronto. Y, con ella, viene el deseo de aprovechar esta Para ayudarle en esta tarea, VTEX está lanzando una __app exclusiva en asociación con Google__, que estará disponible en nuestra [App Store](https://apps.vtex.com/vtex-google-shopping/p). -![Google Shopping App](https://images.ctfassets.net/alneenqid6w5/2pPKWvJT2YQEge4yWkEMSS/aa05248d6aa8df9b6b05cc2095ad00e4/Google_Shopping_App.png) +![Google Shopping App](//images.ctfassets.net/alneenqid6w5/2pPKWvJT2YQEge4yWkEMSS/aa05248d6aa8df9b6b05cc2095ad00e4/Google_Shopping_App.png) Ella integra su negocio a Google Ads y le permite divulgar sus productos en Google Shopping, utilizando las nuevas Smart Shopping Campaigns, y acompañar los resultados con facilidad y rapidez. diff --git a/docs/announcements/es/seller-restriction-create-promotions-with-more-control-over-affected-sellers.md b/docs/announcements/es/seller-restriction-create-promotions-with-more-control-over-affected-sellers.md index 359b79f07..5f77245ae 100644 --- a/docs/announcements/es/seller-restriction-create-promotions-with-more-control-over-affected-sellers.md +++ b/docs/announcements/es/seller-restriction-create-promotions-with-more-control-over-affected-sellers.md @@ -25,7 +25,7 @@ Configuración antes de la actualización:
@@ -43,7 +43,7 @@ Configuración después de la actualización: diff --git a/docs/announcements/es/shopping-season-get-your-store-ready-with-our-best-practices-guide-2023.md b/docs/announcements/es/shopping-season-get-your-store-ready-with-our-best-practices-guide-2023.md new file mode 100644 index 000000000..86d98a486 --- /dev/null +++ b/docs/announcements/es/shopping-season-get-your-store-ready-with-our-best-practices-guide-2023.md @@ -0,0 +1,30 @@ +--- +title: 'Temporada de Compras: Prepare su tienda con nuestra Guía de Buenas Prácticas' +id: 4c0wnRmblHPKfCKkkiOkhX +status: PUBLISHED +createdAt: 2023-10-03T13:08:30.221Z +updatedAt: 2023-11-17T19:45:14.488Z +publishedAt: 2023-11-17T19:45:14.488Z +contentType: updates +productTeam: Others +author: 1u80f14cWqneWquMc8tUq1 +slug: temporada-de-compras-prepare-su-tienda-con-nuestra-guia-de-buenas-practicas-2023 +locale: es +legacySlug: temporada-de-compras-prepare-su-tienda-con-nuestra-guia-de-buenas-practicas-2023 +announcementImageID: '' +announcementSynopsisES: 'Siga nuestras recomendaciones y consejos para aprovechar todas las oportunidades de venta del Black Friday.' +--- + +El __Black Friday__ ya está llegando. La fecha oficial este año es __24 de noviembre__, pero muchas tiendas comenzarán a hacer campañas de promoción dentro de poco tiempo. Por eso, para aprovechar al máximo todas las oportunidades de una de las principales fechas del comercio on-line, es bueno empezar pronto a prepararse. + +Como hacemos todos los años, hemos creado una guía con recomendaciones y consejos exclusivos para garantizar la salud de su tienda y el éxito de sus ventas. + +Disponible para clientes y socios VTEX, usted puede acceder a la guía por la homepage del Admin o directamente por la URL + +``` +https://{accountName}.myvtex.com/admin/shopping-season +``` + +Sólo hay que sustituir `{accountName}` por el Account Name de su tienda, como en la imagen de abajo. + +![Shopping Season Guidelines - 2023 - ES](//images.ctfassets.net/alneenqid6w5/53t6AKSniwItQHaG5qalil/6fec5cf6a7f649fef7c71a4c0f3d7e00/Shopping_Season_Guidelines_-_2023_-_ES.png) diff --git a/docs/announcements/es/site-editor-and-media-new-authorization-requirement.md b/docs/announcements/es/site-editor-and-media-new-authorization-requirement.md new file mode 100644 index 000000000..6b323a14f --- /dev/null +++ b/docs/announcements/es/site-editor-and-media-new-authorization-requirement.md @@ -0,0 +1,35 @@ +--- +title: 'Site Editor y Multimedia: nuevo requisito de autorización' +id: 7tO32uRxIUK8lOp8AvWs2L +status: PUBLISHED +createdAt: 2024-02-26T12:35:10.352Z +updatedAt: 2024-02-26T18:06:13.754Z +publishedAt: 2024-02-26T18:06:13.754Z +contentType: updates +productTeam: VTEX IO +author: 4oTZzwYoyhy1tDBwLuemdG +slug: site-editor-y-multimedia-nuevo-requisito-de-autorizacion +locale: es +legacySlug: site-editor-y-multimedia-nuevo-requisito-de-autorizacion +announcementImageID: '' +announcementSynopsisES: 'CMS GraphQL API es obligatorio para la gestión de contenido. Actualiza los roles según corresponda.' +--- + +A partir del lunes 18 de marzo de 2024, será obligatorio que todos los [usuarios](https://developers.vtex.com/docs/guides/api-authentication-using-user-tokens) y [claves de aplicación](https://developers.vtex.com/docs/guides/api-authentication-using-application-keys) que necesiten acceder a [Site Editor](https://help.vtex.com/en/tutorial/site-editor-overview--299Dbeb9mFczUTyNQ9xPe1) y [Multimedia](https://help.vtex.com/es/tutorial/media-overview--31fhjHTt4TBoo50AmGQ9b2) tengan el [recurso](https://help.vtex.com/es/tutorial/license-manager-resources--3q6ztrC8YynQf6rdc6euk3) de License Manager `CMS GraphQL API` agregado a sus [roles](https://help.vtex.com/es/tutorial/roles--7HKK5Uau2H6wxE1rH5oRbc). + +## ¿Qué cambió? + +Como se [anunció anteriormente para los usuarios de Headless CMS](https://help.vtex.com/es/announcements/headless-cms-new-authorization-requirement--7G056zzZmGFBztkRqhpUgj), es necesario que tanto los usuarios como las claves de aplicación tengan el recurso `CMS GraphQL API` asociado con su rol para gestionar el contenido. + +Ahora, estamos extendiendo este requisito al Site Editor y Multimedia, lo que significa que el recurso 'CMS GraphQL API' es necesario para gestionar el contenido utilizando estas herramientas. + +## ¿Por qué realizamos este cambio? +Este cambio tiene como objetivo mejorar la seguridad y simplificar el acceso del usuario a Site Editor y Multimedia, brindando un entorno más controlado y seguro para gestionar el contenido de la tienda. + +## ¿Qué se necesita hacer? +Asegúrate de que los usuarios de Site Editor y Multimedia tienen sus roles asociados al recurso `CMS GraphQL API`, ya sea [creando un nuevo rol](https://help.vtex.com/es/tutorial/roles--7HKK5Uau2H6wxE1rH5oRbc?&utm_source=autocomplete#creating-a-role) o editando uno existente. + +
+

Para gestionar usuarios y roles, tu rol de usuario debe estar asociado al recurso Save access profile del producto License Manager. Por ejemplo, User Administrator - RESTRICTED es un rol predefinido que tiene asociado el recurso Save access profile.

+
+ diff --git a/docs/announcements/es/site-editor-fixed-content-loss-issue.md b/docs/announcements/es/site-editor-fixed-content-loss-issue.md new file mode 100644 index 000000000..601b83c36 --- /dev/null +++ b/docs/announcements/es/site-editor-fixed-content-loss-issue.md @@ -0,0 +1,29 @@ +--- +title: 'Site Editor: solución para el problema de pérdida de contenido' +id: 1mnrlSMyMmU1iAUyEquVYB +status: PUBLISHED +createdAt: 2024-06-13T12:25:13.359Z +updatedAt: 2024-06-13T13:29:05.308Z +publishedAt: 2024-06-13T13:29:05.308Z +contentType: updates +productTeam: VTEX IO +author: 4oTZzwYoyhy1tDBwLuemdG +slug: site-editor-solucion-para-el-problema-de-perdida-de-contenido +locale: es +legacySlug: site-editor-solucion-para-el-problema-de-perdida-de-contenido +announcementImageID: '' +announcementSynopsisES: 'Site Editor: actualización de almacenamiento para mejor desempeño y confiabilidad.' +--- + +El 12 de junio, se actualizó el almacenamiento de contenido del [Site Editor](https://help.vtex.com/es/tutorial/site-editor-overview--299Dbeb9mFczUTyNQ9xPe1) para todas las cuentas que lo utilizan para solucionar el problema de la [pérdida intermitente de contenido de Site Editor](https://help.vtex.com/es/known-issues/intermitent-site-editor-content-loss--3a5MlAoD2Z7Gu6HDS8wihD). Esta actualización optimiza el desempeño y la confiabilidad del almacenamiento, además de reducir el espacio que ocupa el contenido almacenado. + +## ¿Qué cambió? +Anteriormente, los frecuentes cambios en el contenido de Site Editor podían resultar en que el archivo `content.json` se volviera excesivamente grande, lo que causaba la pérdida de contenido [al promover un workspace de producción a master](https://developers.vtex.com/docs/guides/vtex-io-documentation-workspaces-best-practices#deployment-and-workspace-promotion) o al instalar una nueva versión en un workspace de prueba. + +Por este motivo, mejoramos la arquitectura de almacenamiento y la solución de partición de archivos en Site Editor. La solución optimizada almacena el contenido en archivos más pequeños y específicos, diseñados para ese tipo de contenido, en lugar de en un solo archivo grande. Este cambio reduce el tamaño de los archivos en aproximadamente un 90 %, lo que disminuye el espacio de almacenamiento necesario por página y mejora el desempeño general y la entrega de contenido. + +## ¿Qué se necesita hacer? +No es necesaria ninguna acción. La actualización se implementó automáticamente en todas las tiendas VTEX que utilicen Site Editor. + +Si después del 12 de junio la pérdida de contenido continúa, abre un ticket para el equipo de [soporte VTEX](https://help.vtex.com/es/support). + diff --git a/docs/announcements/es/social-selling-share-instore-carts-using-qr-codes.md b/docs/announcements/es/social-selling-share-instore-carts-using-qr-codes.md index c1db4a78d..1b7ae878b 100644 --- a/docs/announcements/es/social-selling-share-instore-carts-using-qr-codes.md +++ b/docs/announcements/es/social-selling-share-instore-carts-using-qr-codes.md @@ -27,7 +27,7 @@ Anteriormente, la funcionalidad Social Selling en inStore consistía en generar Con el cambio, inStore ahora también genera un código QR que puede ser leído por los dispositivos de los clientes, además del enlace compartible. -![instore-social-selling-qr-code-share-es](https://images.ctfassets.net/alneenqid6w5/3JOA4Ar1iW4PudeTYWzaQD/1d1c94682042d029f24d527ef8290e94/image3.png) +![instore-social-selling-qr-code-share-es](//images.ctfassets.net/alneenqid6w5/3JOA4Ar1iW4PudeTYWzaQD/1d1c94682042d029f24d527ef8290e94/image3.png) ## ¿Por qué realizamos este cambio? diff --git a/docs/announcements/es/social-selling-share-your-instore-cart.md b/docs/announcements/es/social-selling-share-your-instore-cart.md index 6441ae1d6..ee65bfad7 100644 --- a/docs/announcements/es/social-selling-share-your-instore-cart.md +++ b/docs/announcements/es/social-selling-share-your-instore-cart.md @@ -27,7 +27,7 @@ Anteriormente no era posible compartir el carrito en inStore, [solo en el ecomme Con inStore Social Selling, los vendedores de su tienda física pueden seleccionar productos y generar un enlace para compartir la **Sugerencia de carrito** con uno o más clientes a través de WhatsApp, como se muestra a continuación. También es posible copiar el enlace y compartirlo en otras redes sociales. -![socialselling-ES](https://images.ctfassets.net/alneenqid6w5/1jdz7EIobEDMQqdRmdIVJY/7eb64840bde5bb1648e313d6277e872f/socialselling-ES.gif) +![socialselling-ES](//images.ctfassets.net/alneenqid6w5/1jdz7EIobEDMQqdRmdIVJY/7eb64840bde5bb1648e313d6277e872f/socialselling-ES.gif) El vendedor puede enviar el mismo enlace a varios clientes, tantas veces como lo desee. Cada vez que una persona acceda a este enlace, se generará un nuevo carrito de compra, exactamente igual al creado en inStore. Cada carrito también estará asociado a la cuenta del vendedor y, si lo hay, al código del vendedor. @@ -35,7 +35,7 @@ Sus clientes pueden acceder al carrito, realizar el pago y concluir la compra en Otra posibilidad es que el vendedor rellene los datos de entrega del cliente, elija el método de pago y luego comparta un **Enlace de pago.** De este modo, el enlace del carrito compartido ya contendrá toda la información personal. El cliente solo tiene que completar los datos de pago para finalizar la compra. Vea cómo funciona a continuación. -![paymentlink ES](https://images.ctfassets.net/alneenqid6w5/7FjwJywOLKl0WjdC8U1IFc/1136d3cb3448664865ce0615392076d7/paymentlink_ES.gif) +![paymentlink ES](//images.ctfassets.net/alneenqid6w5/7FjwJywOLKl0WjdC8U1IFc/1136d3cb3448664865ce0615392076d7/paymentlink_ES.gif) ## ¿Por qué realizamos este cambio? diff --git a/docs/announcements/es/the-insights-dashboard-will-be-discontinued.md b/docs/announcements/es/the-insights-dashboard-will-be-discontinued.md new file mode 100644 index 000000000..38319177e --- /dev/null +++ b/docs/announcements/es/the-insights-dashboard-will-be-discontinued.md @@ -0,0 +1,39 @@ +--- +title: 'El dashboard Insights será descontinuado' +id: 4yJtAquGwufjHFTcGwnTwr +status: PUBLISHED +createdAt: 2023-10-03T23:02:27.048Z +updatedAt: 2023-10-04T15:06:15.480Z +publishedAt: 2023-10-04T15:06:15.480Z +contentType: updates +productTeam: Others +author: 2Gy429C47ie3tL9XUEjeFL +slug: el-dashboard-insights-sera-descontinuado +locale: es +legacySlug: el-dashboard-insights-sera-descontinuado +announcementImageID: '' +announcementSynopsisES: 'A partir del 15 de octubre de 2023, no se podrá acceder al dashboard Insights debido a su descontinuación.' +--- + +**Insights** es un dashboard que permite dar seguimiento a la evolución de las ventas mediante una vista detallada del embudo de conversión y de las principales métricas que impactan los ingresos de tu tienda. + +Actualmente, solo se puede acceder al [dashboard Insights](https://help.vtex.com/es/tutorial/acompanhando-a-evolucao-das-suas-vendas--5QtyTR0jFy9gDnr4EYCjdq) a través de la dirección: +``` +https://{nombreDeLaCuenta}.myvtex.com/admin/insights +``` + +A partir del 15 de octubre de 2023, no se podrá acceder al [dashboard Insights](https://help.vtex.com/es/tutorial/acompanhando-a-evolucao-das-suas-vendas--5QtyTR0jFy9gDnr4EYCjdq) debido a su descontinuación. + +## ¿Por qué realizamos este cambio? + +La información de **Insights** también se muestra en otros dashboards: +- [Vista general de la tienda](https://help.vtex.com/es/tutorial/visao-geral-da-loja--P8ahguoRs0U3PzmXg2wuQ) +- [Vista general de la tienda (beta)](https://help.vtex.com/es/tutorial/visao-geral-da-loja-beta--7i8wNsQQgbbFhYMYbQ5X46) + +Por lo tanto, la descontinuación de este dashboard reducirá la redundancia de la plataforma y nos permitirá enfocarnos en mantener y mejorar una experiencia unificada. Los dashboards **Vista general** de la tienda proporcionan la misma información que **Insights** y contienen datos más precisos. + +## ¿Qué se necesita hacer? + +A partir del 15 de octubre, el cambio se implementará automáticamente en todas las tiendas VTEX y no se requerirá ninguna acción de tu parte. + +Si deseas dar seguimiento a las métricas de ventas de tu tienda, consulta el dashboard [Vista general de la tienda](https://help.vtex.com/es/tutorial/visao-geral-da-loja--P8ahguoRs0U3PzmXg2wuQ) o la [nueva versión de Vista general](https://help.vtex.com/pt/tutorial/visao-geral-da-loja-beta--7i8wNsQQgbbFhYMYbQ5X46) (beta), que contiene la misma información que **Insights** con datos más precisos y mejor visualización. diff --git a/docs/announcements/es/the-native-links-to-my-account-page-will-change-review-your-settings.md b/docs/announcements/es/the-native-links-to-my-account-page-will-change-review-your-settings.md index 7a660224c..539d653ca 100644 --- a/docs/announcements/es/the-native-links-to-my-account-page-will-change-review-your-settings.md +++ b/docs/announcements/es/the-native-links-to-my-account-page-will-change-review-your-settings.md @@ -33,7 +33,7 @@ La revisión y la eventual adaptación de este cambio deben aplicarse a través Pasos necesarios para la revisión y adaptación: -1. __Configuración básica__: Revise si el template de la página "/account" (imagen a continuación) ya utiliza view part `` y, si es necesario, realice una actualización. View part es responsable por cargar toda la información del cliente, incluyendo sus pedidos. Se debe eliminar de este template view parts anteriores, `` y ``.![account](https://images.ctfassets.net/alneenqid6w5/LIki0Pf7j1gOUi01EIajh/f7089fece0b6b10921fcb969066e2f4a/account.png) +1. __Configuración básica__: Revise si el template de la página "/account" (imagen a continuación) ya utiliza view part `` y, si es necesario, realice una actualización. View part es responsable por cargar toda la información del cliente, incluyendo sus pedidos. Se debe eliminar de este template view parts anteriores, `` y ``.![account](//images.ctfassets.net/alneenqid6w5/LIki0Pf7j1gOUi01EIajh/f7089fece0b6b10921fcb969066e2f4a/account.png) 2. __Personalización__: Si la página "/account/orders" tiene alguna personalización de front-end, debe migrarse y adaptarse a la nueva URL "/account#/orders". Revise y realice todas las pruebas necesarias garantizando el funcionamiento de todos los recursos personalizados. 3. __Enlaces del sitio__: Revise y actualice todos los enlaces personalizados del sitio y de los correos electrónicos transaccionales que antes dirigían al usuario a la URL "/account/orders". Estos enlaces ahora deben direccionar al usuario a "/account#/orders". diff --git a/docs/announcements/es/the-offer-management-module-will-be-discontinued.md b/docs/announcements/es/the-offer-management-module-will-be-discontinued.md new file mode 100644 index 000000000..3af612e5a --- /dev/null +++ b/docs/announcements/es/the-offer-management-module-will-be-discontinued.md @@ -0,0 +1,34 @@ +--- +title: 'El módulo Gestión de anuncios será descontinuado' +id: 1kQw84J88i1ziNlXX5XA5S +status: PUBLISHED +createdAt: 2023-10-05T12:50:25.536Z +updatedAt: 2023-10-05T13:51:31.119Z +publishedAt: 2023-10-05T13:51:31.119Z +contentType: updates +productTeam: Channels +author: 2p7evLfTcDrhc5qtrzbLWD +slug: el-modulo-gestion-de-anuncios-sera-descontinuado +locale: es +legacySlug: el-modulo-gestion-de-anuncios-sera-descontinuado +announcementImageID: '' +announcementSynopsisES: 'El módulo Gestión de anuncios solo estará disponible para integración con Mercado Libre.' +--- + +Con el objetivo de ofrecer la mejor experiencia a nuestros clientes, anunciamos la descontinuación del módulo Gestión de anuncios del Admin VTEX. + +Los anuncios enviados a los marketplaces no se verán afectados y todavía puedes consultar el status de cada uno accediendo a **Marketplace > Conexiones > Productos en el Admin VTEX.** + +## ¿Qué cambió? + +Removimos del módulo Gestión de anuncios la posibilidad de hacer un seguimiento del status y la sincronización de los anuncios enviados a un marketplace. +Las funcionalidades de [Moderación](https://help.vtex.com/es/tutorial/gerenciamento-de-anuncios-moderacao-e-qualidade-dos-anuncios-do-mercado--xSbPzA41jiWPAorlBCEA4?&utm_source=autocomplete#moderacao), [Calidad](https://help.vtex.com/es/tutorial/gerenciamento-de-anuncios-moderacao-e-qualidade-dos-anuncios-do-mercado--xSbPzA41jiWPAorlBCEA4?&utm_source=autocomplete#qualidade) y [Oportunidades activas](https://help.vtex.com/es/tutorial/anuncios-enviados-oportunidades-de-buybox--1hO9eI1th47EGxQoTzGewC) estarán disponibles hasta el 15 de diciembre de 2023, únicamente para anuncios vinculados a la integración [Mercado Libre](https://help.vtex.com/es/tracks/configurar-integracao-do-mercado-livre--2YfvI3Jxe0CGIKoWIGQEIq/51oWBHvVxSs8eAwLQhSbSd), accediendo a **Marketplace > Mercado Libre > Gestión de anuncios.** + +## ¿Qué se necesita hacer? + +Esta actualización es automática y no se requiere ninguna acción por tu parte. El módulo dejará de estar disponible para todos los Admin VTEX a partir de la fecha anteriormente indicada. + +
+Pronto pondremos a disposición un reemplazo del módulo Gestión de anuncios; accede a las novedades en la página Release notes, dentro del Developer portal y en la pestaña Noticias de nuestro Help Center. +
+ diff --git a/docs/announcements/es/transparency-and-security-with-the-new-audit-module.md b/docs/announcements/es/transparency-and-security-with-the-new-audit-module.md index 9105f2461..fc189e4f2 100644 --- a/docs/announcements/es/transparency-and-security-with-the-new-audit-module.md +++ b/docs/announcements/es/transparency-and-security-with-the-new-audit-module.md @@ -18,7 +18,7 @@ announcementSynopsisES: 'Lanzamiento de una nueva herramienta de auditoría' Siempre en línea con las mejores prácticas de seguridad y transparencia para tu tienda, VTEX ha lanzado un nuevo recurso de auditoría: **Audit**. -![Screenshot for Audit UI for announcement](https://images.ctfassets.net/alneenqid6w5/1CwFsrYwjxCIhyqcc6ei86/e5e64ab35e499176c8815260dd703e00/Audit_ES.png) +![Screenshot for Audit UI for announcement](//images.ctfassets.net/alneenqid6w5/1CwFsrYwjxCIhyqcc6ei86/e5e64ab35e499176c8815260dd703e00/Audit_ES.png) A partir de ahora, los administradores pueden verificar las distintas operaciones que se han realizado en su tienda de forma sencilla y rápida. Es posible crear varios filtros para facilitar la búsqueda de eventos y aumentar la velocidad de los procesos de auditoría. diff --git a/docs/announcements/es/troubleshooting-guides-your-new-vtex-self-service-experience.md b/docs/announcements/es/troubleshooting-guides-your-new-vtex-self-service-experience.md new file mode 100644 index 000000000..c8a3ca550 --- /dev/null +++ b/docs/announcements/es/troubleshooting-guides-your-new-vtex-self-service-experience.md @@ -0,0 +1,53 @@ +--- +title: 'Guías de resolución de problemas: tu nueva experiencia de autoservicio de soporte técnico en VTEX' +id: 5oDp5raqBpRta660NERceY +status: PUBLISHED +createdAt: 2024-07-08T15:04:53.687Z +updatedAt: 2024-07-08T21:47:04.455Z +publishedAt: 2024-07-08T21:47:04.455Z +contentType: updates +productTeam: Others +author: 4oTZzwYoyhy1tDBwLuemdG +slug: guias-de-resolucion-de-problemas-tu-nueva-experiencia-de-autoservicio-de +locale: es +legacySlug: guias-de-resolucion-de-problemas-tu-nueva-experiencia-de-autoservicio-de +announcementImageID: '' +announcementSynopsisES: 'Resuelve problemas con mayor rapidez y autonomía con nuestras guías de resolución de problemas reformuladas.' +--- + +VTEX está en constante evolución para mejorar la experiencia de soporte al cliente, capacitándolo para resolver problemas de manera más eficaz y autónoma. +Con el objetivo de facilitar el proceso de soporte, ahora tienes acceso a las Guías de resolución de problemas disponibles en el [Help Center](https://help.vtex.com/es/category/troubleshooting--39pDkp8qxSll6mGj0tWViz) y [Developer Portal](https://developers.vtex.com/docs/troubleshooting). Estas guías explican los posibles escenarios de error tanto en las operaciones como en el desarrollo de la tienda o aplicaciones, proporcionando orientación sobre cómo restaurar el desempeño esperado de tu tienda. + + + +## ¿Cómo están organizadas las guías de resolución de problemas? +Las guías de resolución de problemas están disponibles en el [Help Center](https://help.vtex.com/es/category/troubleshooting--39pDkp8qxSll6mGj0tWViz) e [Developer Portal](https://developers.vtex.com/docs/troubleshooting), y se dividen en las siguientes categorías: + +- [Help Center](https://help.vtex.com/es/category/troubleshooting--39pDkp8qxSll6mGj0tWViz): + - [Operaciones de la tienda](https://help.vtex.com/es/subcategory/operaciones-de-la-tienda--2Q0IQjRcOqSgJTh6wRHVMB): sección destinada a resolver las dificultades encontradas en las operaciones de la plataforma y tiendas de ecommerce. + +- [Developer Portal](https://developers.vtex.com/docs/troubleshooting) + - **Development**: sección destinada a tratar errores relacionados con el desarrollo de storefronts y aplicaciones. + - **Store performance**: sección con procedimientos para depurar errores y restaurar el funcionamiento de la tienda en caso de que esté inoperativa o fuera de línea. + + + +## ¿Por qué creamos esta iniciativa? +Nuestro objetivo es hacer que la experiencia de soporte de VTEX sea más sencilla y eficiente. Con las nuevas guías de resolución de problemas podrás: + +- **Identificar problemas más rápidamente:** las descripciones detalladas de escenarios de operación de la tienda y desarrollo ayudan en la identificación de problemas que puedas estar experimentando. +- **Encontrar soluciones para cada caso presentado:** procedimientos precisos sobre los pasos necesarios para solucionar los errores identificados. +- **Tener mayor autonomía en la gestión de fallas:** posibilidad de resolver errores internamente, en cualquier momento y sin necesidad de abrir tickets con el soporte técnico. + +## ¿Cómo puedes ayudar? +Nos comprometemos a ampliar y mejorar de forma continua esta iniciativa, explorando nuevos escenarios de problemas y publicando regularmente más guías de resolución de problemas. Valoramos enormemente tus comentarios para asegurarnos de que avanzamos en la dirección correcta. + +¿Deseas contribuir? + +- **Comparte tu opinión:** rellena nuestro [Formulario de feedback](https://forms.gle/PdVNZmMDMjiDfJaf8) con tus sugerencias o críticas sobre las nuevas guías de resolución de problemas. +- **¿Hablamos?:** si deseas compartir tu experiencia con nuestra documentación en más detalle o sugerir mejoras específicas sobre el Help Center y Developer Portal, rellena el [Formulario de feedback](https://forms.gle/PdVNZmMDMjiDfJaf8) y nos pondremos en contacto contigo en hasta 5 días laborables para programar una cita con nuestro equipo de Education. + diff --git a/docs/announcements/es/update-grants-in-the-promotions-module.md b/docs/announcements/es/update-grants-in-the-promotions-module.md index e0d2e0bf9..9f5e5e4ea 100644 --- a/docs/announcements/es/update-grants-in-the-promotions-module.md +++ b/docs/announcements/es/update-grants-in-the-promotions-module.md @@ -37,6 +37,6 @@ Con esta actualización, usted tiene más poder sobre el comportamiento de sus p 6. Haga clic en **Utilizar configuraciones de recurrencia** 7. Establezca la configuración deseable de días y horarios para la promoción -![CRON 2 ES](https://images.ctfassets.net/alneenqid6w5/7b6Kfpi1jxXcrr1qrPSycM/f08e20b7f69d579ff8b9d6f79bf19b01/CRON_2_ES.png) +![CRON 2 ES](//images.ctfassets.net/alneenqid6w5/7b6Kfpi1jxXcrr1qrPSycM/f08e20b7f69d579ff8b9d6f79bf19b01/CRON_2_ES.png) diff --git a/docs/announcements/es/update-of-the-external-privacy-notice.md b/docs/announcements/es/update-of-the-external-privacy-notice.md new file mode 100644 index 000000000..805031489 --- /dev/null +++ b/docs/announcements/es/update-of-the-external-privacy-notice.md @@ -0,0 +1,39 @@ +--- +title: 'Actualización del Aviso de Privacidad Externo' +id: fpUnEC85ixK1vNzXQSrTY +status: PUBLISHED +createdAt: 2024-07-02T23:52:09.837Z +updatedAt: 2024-07-03T14:07:13.062Z +publishedAt: 2024-07-03T14:07:13.062Z +contentType: updates +productTeam: Others +author: 1malnhMX0vPThsaJaZMYm2 +slug: actualizacion-del-aviso-de-privacidad-externo +locale: es +legacySlug: actualizacion-del-aviso-de-privacidad-externo +announcementImageID: '' +announcementSynopsisES: 'Actualizamos el Aviso de Privacidad sobre el tratamiento de datos personales de Shoppers en VTEX.' +--- + +Hemos revisado el [Aviso de Privacidad](https://vtex.com/mx-es/privacy-and-agreements/external-notice/) que detalla la manera en que VTEX trata los datos personales de los Shoppers, es decir, quienes acceden a los entornos de tiendas online controladas por los retailers, que son clientes directos de VTEX. + +El documento contiene información sobre los siguientes aspectos: + +* Datos personales tratados por VTEX y su finalidad +* Periodo de retención de los datos +* Derechos de los titulares de datos +* Prácticas de protección de datos personales adoptadas por VTEX +* Almacenamiento de datos personales en la nube +* Compartir datos con partners + +## ¿Qué cambió? + +La nueva versión del Aviso incorpora las prácticas de privacidad más recientes de VTEX para el tratamiento de datos personales en la Plataforma VTEX, presentadas de manera clara, concisa y dirigida a los Shoppers. + +## ¿Por qué realizamos este cambio? + +Hemos actualizado nuestro Aviso de Privacidad de acuerdo con la legislación vigente y nuestras certificaciones globales de privacidad, que recomiendan actualizaciones periódicas. Además, hemos creado políticas de privacidad separadas para procesos de reclutamiento, empleados y eventos, cada una en documentos específicos. + +## ¿Qué se necesita hacer? + +No es necesaria ninguna acción. El documento ya está disponible en todos los idiomas en el sitio web de VTEX. Para más información, accede al nuevo [Aviso de Privacidad Externo](https://vtex.com/mx-es/privacy-and-agreements/external-notice/) y a la guía de onboarding de [Datos y privacidad](https://help.vtex.com/es/tracks/datos-y-privacidad--4Lc0i0an0DgnEtB0AUwlcq). diff --git a/docs/announcements/es/upgrade-your-store-to-google-analytics-4.md b/docs/announcements/es/upgrade-your-store-to-google-analytics-4.md index 7c18f83a0..859d024c5 100644 --- a/docs/announcements/es/upgrade-your-store-to-google-analytics-4.md +++ b/docs/announcements/es/upgrade-your-store-to-google-analytics-4.md @@ -3,8 +3,8 @@ title: 'Actualiza tu tienda a Google Analytics 4' id: 01mmrSck8nvXAKsypecT9V status: PUBLISHED createdAt: 2023-04-28T14:42:52.792Z -updatedAt: 2023-05-03T17:47:48.884Z -publishedAt: 2023-05-03T17:47:48.884Z +updatedAt: 2023-07-17T13:38:03.472Z +publishedAt: 2023-07-17T13:38:03.472Z contentType: updates productTeam: Shopping author: 1malnhMX0vPThsaJaZMYm2 @@ -17,7 +17,7 @@ announcementSynopsisES: 'actualiza-tu-tienda-a-google-analytics-4' A partir del 1 de julio de 2023, [Google Analytics 4](https://support.google.com/analytics/answer/10089681) (GA4) sustituirá a Universal Analytics, la versión anterior de la herramienta de análisis de datos de Google. Consulta los detalles sobre los cambios implementados [en este comunicado de Google](https://support.google.com/analytics/answer/11583528). -Para seguir monitoreando los datos de navegación en tu tienda VTEX, deberás crear una propiedad GA4 y adaptar algunas configuraciones, si utilizas el [CMS - Portal Legado](https://help.vtex.com/es/tracks/cms--2YcpgIljVaLVQYMzxQbc3z/1oN446gRGcR2s70RvBCAmj) o [VTEX IO](https://help.vtex.com/es/tracks/cms--2YcpgIljVaLVQYMzxQbc3z/4yB9wSl79cArd68aRBnBZ2). +Para seguir monitoreando los datos de navegación en tu tienda VTEX, deberás crear una propiedad GA4 y adaptar algunas configuraciones, si utilizas el [CMS - Portal Legado](https://help.vtex.com/es/tracks/cms--2YcpgIljVaLVQYMzxQbc3z/1oN446gRGcR2s70RvBCAmj) o [VTEX IO - Store Framework](https://help.vtex.com/es/tracks/cms--2YcpgIljVaLVQYMzxQbc3z/4yB9wSl79cArd68aRBnBZ2). ## ¿Qué cambió? @@ -25,15 +25,15 @@ Universal Analytics dejará de procesar eventos el 1 de julio de 2023. Por lo ta Para garantizar la compatibilidad de las tiendas VTEX debes crear un registro en Google Analytics 4 y ajustar las configuraciones de tu cuenta en Google Tag Manager como se especifica en el artículo [Configurar Google Analytics 4 en tiendas VTEX](https://help.vtex.com/es/tutorial/como-configurar-el-google-analytics-en-tienda-vtex--G2P0rmSrEiqCcmUMyUUwG). -Las tiendas que utilizan VTEX IO también necesitan configurar [la aplicación Google Tag Manager](https://developers.vtex.com/docs/guides/google-tag-manager) para realizar la integración con Google Analytics 4. +Las tiendas que utilizan VTEX IO - Store Framework también necesitan configurar [la aplicación Google Tag Manager](https://developers.vtex.com/docs/guides/google-tag-manager) para realizar la integración con Google Analytics 4. ## ¿Por qué realizamos este cambio? -Implementamos el cambio para permitir que las tiendas VTEX que utilizan el [CMS - Portal Legado](https://help.vtex.com/es/tracks/cms--2YcpgIljVaLVQYMzxQbc3z/1oN446gRGcR2s70RvBCAmj) o [VTEX IO](https://help.vtex.com/es/tracks/cms--2YcpgIljVaLVQYMzxQbc3z/4yB9wSl79cArd68aRBnBZ2) continúen siendo compatibles con Google Analytics 4. De este modo, seguirá siendo posible obtener datos de navegación relevantes a través de la versión más actual de la herramienta de Google. +Implementamos el cambio para permitir que las tiendas VTEX que utilizan el [CMS - Portal Legado](https://help.vtex.com/es/tracks/cms--2YcpgIljVaLVQYMzxQbc3z/1oN446gRGcR2s70RvBCAmj) o [VTEX IO - Store Framework](https://help.vtex.com/es/tracks/cms--2YcpgIljVaLVQYMzxQbc3z/4yB9wSl79cArd68aRBnBZ2) continúen siendo compatibles con Google Analytics 4. De este modo, seguirá siendo posible obtener datos de navegación relevantes a través de la versión más actual de la herramienta de Google. ## ¿Qué se necesita hacer? Para que tu tienda sea compatible con la nueva herramienta de análisis de datos de Google, sigue las instrucciones de la guía [Configurar Google Analytics 4 en tiendas VTEX](https://help.vtex.com/es/tutorial/como-configurar-el-google-analytics-en-tienda-vtex--G2P0rmSrEiqCcmUMyUUwG). -Si tu tienda utiliza [VTEX IO](https://help.vtex.com/pt/tracks/cms--2YcpgIljVaLVQYMzxQbc3z/4yB9wSl79cArd68aRBnBZ2), será necesário activar una configuración en el Admin VTEX, `Send events in GA4 format`, y configurar la aplicación para recibir actualizaciones de Google Analytics 4. Para más información, accede a [Installing Google Tag Manager](https://developers.vtex.com/docs/guides/vtex-io-documentation-installing-google-tag-manager). +Si tu tienda utiliza [VTEX IO - Store Framework](https://help.vtex.com/pt/tracks/cms--2YcpgIljVaLVQYMzxQbc3z/4yB9wSl79cArd68aRBnBZ2), será necesário activar una configuración en el Admin VTEX, `Send events in GA4 format`, y configurar la aplicación para recibir actualizaciones de Google Analytics 4. Para más información, accede a [Installing Google Tag Manager](https://developers.vtex.com/docs/guides/vtex-io-documentation-installing-google-tag-manager). diff --git a/docs/announcements/es/use-the-nominal-tax-and-avoid-customers-abandoning-their-shopping-cart.md b/docs/announcements/es/use-the-nominal-tax-and-avoid-customers-abandoning-their-shopping-cart.md index 721315711..7dcdf4a85 100644 --- a/docs/announcements/es/use-the-nominal-tax-and-avoid-customers-abandoning-their-shopping-cart.md +++ b/docs/announcements/es/use-the-nominal-tax-and-avoid-customers-abandoning-their-shopping-cart.md @@ -33,5 +33,5 @@ La funcionalidad puede ser utilizada siempre que el administrador de la tienda d - En “¿Cuál es el tipo y el valor de la tasa?”, escoja la opción Tasa Nominal - Complete los ítems necesarios y haga clic en guardar -![Nominal tax ES](https://images.ctfassets.net/alneenqid6w5/2qg2CsNALcvSojlXkcJkvI/3bdf5a1e180bc33a30efa9b99a802aaf/Nominal_tax_ES.png) +![Nominal tax ES](//images.ctfassets.net/alneenqid6w5/2qg2CsNALcvSojlXkcJkvI/3bdf5a1e180bc33a30efa9b99a802aaf/Nominal_tax_ES.png) diff --git a/docs/announcements/es/ux-improvements-at-checkout-for-expired-cards.md b/docs/announcements/es/ux-improvements-at-checkout-for-expired-cards.md index 55758f6fc..20441c382 100644 --- a/docs/announcements/es/ux-improvements-at-checkout-for-expired-cards.md +++ b/docs/announcements/es/ux-improvements-at-checkout-for-expired-cards.md @@ -23,7 +23,7 @@ Con el objetivo de continuar perfeccionando esa experiencia, incluimos una valid Antes, un consumidor podía seleccionar una tarjeta vencida y realizar una compra, cuyo pago luego sería rechazado. Ahora, señalamos las tarjetas caducadas y evitamos que sean seleccionadas en el checkout, para una experiencia de compra más fluida. -![ES - Expired Cards](https://images.ctfassets.net/alneenqid6w5/7HzPrSIeXAcZj1x5v7PFsB/276fcf10f19f3c8ec703547d75e2aa5d/ES_-_Expired_Cards.png) +![ES - Expired Cards](//images.ctfassets.net/alneenqid6w5/7HzPrSIeXAcZj1x5v7PFsB/276fcf10f19f3c8ec703547d75e2aa5d/ES_-_Expired_Cards.png) ## ¿Por qué realizamos este cambio? diff --git a/docs/announcements/es/vtex-insurance-discontinuity.md b/docs/announcements/es/vtex-insurance-discontinuity.md new file mode 100644 index 000000000..07e03d2eb --- /dev/null +++ b/docs/announcements/es/vtex-insurance-discontinuity.md @@ -0,0 +1,29 @@ +--- +title: 'Descontinuación de VTEX Insurance' +id: 413Jet3S6F49mmlQzZ7Bev +status: PUBLISHED +createdAt: 2024-01-19T19:54:48.085Z +updatedAt: 2024-01-29T21:49:24.406Z +publishedAt: 2024-01-29T21:49:24.406Z +contentType: updates +productTeam: Others +author: 5l3eEiSz8MpcppCxcnijGz +slug: descontinuidad-del-seguro-vtex +locale: es +legacySlug: descontinuidad-del-seguro-vtex +announcementImageID: '' +announcementSynopsisES: 'VTEX Insurance dejará de ser un producto VTEX, pero continuará existiendo como Assurant Digital.' +--- + +Desde el 11 de diciembre de 2023, se descontinuó VTEX Insurance de VTEX y se migraron sus funcionalidades a Assurant Digital. + +**VTEX Insurance** era una aplicación que permitía al retailer vincular los productos vendidos con ofertas de seguros de la aseguradora partner [Assurant](https://www.assurant.com.br/). Esta funcionalidad permitía que la tienda ofreciera seguros personalizados a los clientes para brindar protección financiera en caso de fallos o defectos en el producto o servicio adquirido. + +# ¿Qué cambió? +No habrá cambios contractuales o comerciales, ya que el contrato era entre los clientes y Assurant. El principal cambio reside en la asistencia al cliente, que antes la realizaban los equipos de ambas empresas y ahora estará exclusivamente a cargo de Assurant. + +# ¿Qué se necesita hacer? +No se requiere ninguna acción. La actualización se aplicará automáticamente a todas las tiendas VTEX. Cualquier duda técnica u otros problemas relacionados al producto se deben dirigir directamente a [Assurant](https://www.assurant.com.br/). + +
VTEX no prestará soporte técnico a los clientes.
+ diff --git a/docs/announcements/es/vtex-intelligent-search-new-visual-editor-for-merchandising-rules.md b/docs/announcements/es/vtex-intelligent-search-new-visual-editor-for-merchandising-rules.md new file mode 100644 index 000000000..0249545d7 --- /dev/null +++ b/docs/announcements/es/vtex-intelligent-search-new-visual-editor-for-merchandising-rules.md @@ -0,0 +1,37 @@ +--- +title: 'VTEX Intelligent Search: nuevo Editor visual de Reglas de merchandising' +id: 63xoRkTEoqllK6KKadys51 +status: PUBLISHED +createdAt: 2024-01-30T13:15:08.893Z +updatedAt: 2024-01-31T17:00:02.465Z +publishedAt: 2024-01-31T17:00:02.465Z +contentType: updates +productTeam: Marketing & Merchandising +author: 1malnhMX0vPThsaJaZMYm2 +slug: vtex-intelligent-search-nuevo-editor-visual-de-reglas-de-merchandising +locale: es +legacySlug: vtex-intelligent-search-nuevo-editor-visual-de-reglas-de-merchandising +announcementImageID: '' +announcementSynopsisES: 'Descubre el Editor visual de Reglas de merchandising en VTEX Intelligent Search.' +--- + +[Reglas de merchandising](https://help.vtex.com/es/tracks/vtex-intelligent-search--19wrbB7nEQcmwzDPl1l4Cb/5tBSYXb9EIdePa0MWTnFd0) es la funcionalidad que maneja los resultados dentro de la búsqueda en tiendas que utilizan [VTEX Intelligent Search](https://help.vtex.com/es/tracks/vtex-intelligent-search--19wrbB7nEQcmwzDPl1l4Cb/3qgT47zY08biLP3d5os3DG). Este recurso permite ofrecer productos más relevantes para el cliente y agregar u ocultar los productos preseleccionados por la búsqueda. + +Con el fin de ofrecer una experiencia más visual, completa e intuitiva, lanzamos una nueva opción de editor para crear reglas de merchandising. + +## ¿Qué cambió? + +Antes, las tiendas que utilizaban [VTEX Intelligent Search](https://help.vtex.com/es/tracks/vtex-intelligent-search--19wrbB7nEQcmwzDPl1l4Cb/3qgT47zY08biLP3d5os3DG) solo contaban con el [Editor manual](https://help.vtex.com/es/tracks/vtex-intelligent-search--19wrbB7nEQcmwzDPl1l4Cb/2FpbarYzsnbg7aZZn3TGF8) de Reglas de merchandising. Ahora, la nueva opción del [Editor visual](https://help.vtex.com/es/tracks/vtex-intelligent-search--19wrbB7nEQcmwzDPl1l4Cb/2ejly01m1w28RsZlCKowEr) está disponible y permite: + +* Generar una vista previa que muestra los resultados de búsqueda tal como los verán los clientes al navegar por la tienda. +* Reordenar los resultados de búsqueda. +* Fijar un producto en las primeras posiciones de los resultados de búsqueda. +* Analizar la información principal del producto. + +![visual-merch-rules-ES-announcement](//images.ctfassets.net/alneenqid6w5/3QINWXoZCkcpqPq00SLR6q/5230eea36b9eb3014e45d1f988d6057d/visual-merch-rules-ES-announcement.png) + +Al crear una regla de merchandising en el Admin VTEX en **Storefront > Intelligent Search > Reglas de merchandising > Agregar** puedes escoger el tipo de editor que deseas utilizar. Consulta la guía [Reglas de merchandising](https://help.vtex.com/es/tracks/vtex-intelligent-search--19wrbB7nEQcmwzDPl1l4Cb/5tBSYXb9EIdePa0MWTnFd0#tipos-de-edicion) para más información sobre las diferencias entre el Editor manual y el Editor visual. + +## ¿Qué se necesita hacer? + +No se requiere ninguna acción; el nuevo editor está disponible para todos las tiendas que utilizan [VTEX Intelligent Search](https://help.vtex.com/es/tracks/vtex-intelligent-search--19wrbB7nEQcmwzDPl1l4Cb/3qgT47zY08biLP3d5os3DG). Consulta la guía [Crear regla de merchandising - Editor visual](https://help.vtex.com/es/tracks/vtex-intelligent-search--19wrbB7nEQcmwzDPl1l4Cb/2ejly01m1w28RsZlCKowEr) para más información. diff --git a/docs/announcements/es/vtex-io-documentation-has-a-new-home.md b/docs/announcements/es/vtex-io-documentation-has-a-new-home.md index 1ede9649b..e10c57a0d 100644 --- a/docs/announcements/es/vtex-io-documentation-has-a-new-home.md +++ b/docs/announcements/es/vtex-io-documentation-has-a-new-home.md @@ -19,7 +19,7 @@ Desde el 13 de marzo de 2020, la documentación de VTEX IO y VTEX IO Store Frame Se puede acceder a esta documentación a través de [**VTEX IO Docs**](https://vtex.io/docs), una plataforma de documentación que reúne todos los contenidos disponibles en ambas soluciones. -![vtex-io-docs](https://images.ctfassets.net/alneenqid6w5/3mjm7jrAJybhh11YIBsU7Y/d22c3ecd05c9fecccdba405a83e61d30/vtex-io-docs.png) +![vtex-io-docs](//images.ctfassets.net/alneenqid6w5/3mjm7jrAJybhh11YIBsU7Y/d22c3ecd05c9fecccdba405a83e61d30/vtex-io-docs.png) ## ¿Por qué estamos haciendo este cambio? @@ -33,7 +33,7 @@ La decisión de eliminar la documentación de VTEX IO y VTEX IO Store Framework Con nuestra [documentación de la API](https://developers.vtex.com/reference), [guías](https://developers.vtex.com/docs) dirigidas a los desarrolladores que trabajan con integraciones, personalizaciones y [Release Notes](https://developers.vtex.com/changelog) sincronizadas con todo lo nuevo de nuestro producto, el [**Developer Portal**](https://developers.vtex.com) - antiguo Developer Docs del Help Center - ofrece en un solo lugar todos los recursos necesarios para los usuarios más técnicos de VTEX. -![developer-portal](https://images.ctfassets.net/alneenqid6w5/7MvPBbDIyOhzeOXqpJ7IqP/7785b5da696fe5e428e742a93abb654f/developer-portal.png) +![developer-portal](//images.ctfassets.net/alneenqid6w5/7MvPBbDIyOhzeOXqpJ7IqP/7785b5da696fe5e428e742a93abb654f/developer-portal.png) Con el fin de mejorar la experiencia de desarrollo en VTEX, el Developer Portal pronto contará también con la documentación de VTEX IO y VTEX IO Store Framework - disponible hoy en VTEX IO Docs. diff --git a/docs/announcements/es/vtex-is-now-available-in-dutch-french-and-korean.md b/docs/announcements/es/vtex-is-now-available-in-dutch-french-and-korean.md index 6cc15566c..84daea5c9 100644 --- a/docs/announcements/es/vtex-is-now-available-in-dutch-french-and-korean.md +++ b/docs/announcements/es/vtex-is-now-available-in-dutch-french-and-korean.md @@ -17,7 +17,7 @@ announcementSynopsisES: 'El VTEX Admin tiene tres nuevas opciones de idioma.' El panel de VTEX ahora admite diferentes opciones de idiomas para atender a nuestros clientes en todo el mundo. Localizamos nuestro producto para mejorar su experiencia en general, no solo mediante traducciones, sino también a nivel cultural al tomar en cuenta las particularidades de cada país. -![ES new locales](https://images.ctfassets.net/alneenqid6w5/4ymaJnFYZxRTjTZmoD54Gy/bb1e1ac7fefbeccdc3d9d6d05883cc6a/ES_new_locales.jpg) +![ES new locales](//images.ctfassets.net/alneenqid6w5/4ymaJnFYZxRTjTZmoD54Gy/bb1e1ac7fefbeccdc3d9d6d05883cc6a/ES_new_locales.jpg) ## ¿Qué cambió? Además de portugués, inglés, español, italiano, rumano y japonés, a partir de mayo de 2021, los usuarios VTEX encontrarán tres nuevas opciones de idioma en nuestro panel del admin: neerlandés, francés y coreano. diff --git a/docs/announcements/es/vtex-launches-the-new-version-of-instore-vtex-sales-app.md b/docs/announcements/es/vtex-launches-the-new-version-of-instore-vtex-sales-app.md index a0069c779..b49ec39d5 100644 --- a/docs/announcements/es/vtex-launches-the-new-version-of-instore-vtex-sales-app.md +++ b/docs/announcements/es/vtex-launches-the-new-version-of-instore-vtex-sales-app.md @@ -29,7 +29,7 @@ El nuevo menú aporta beneficios significativos, que destacamos a continuación: * **Navegación intuitiva:** organización mejorada para encontrar rápidamente lo que se está buscando. * **Coherencia visual:** apariencia alineada con otras actualizaciones recientes de nuestra plataforma. -“menu-sales-app-es” +“menu-sales-app-es” ### Área de anuncios @@ -37,13 +37,13 @@ El área de anuncios permite que los administradores de las tiendas muestren pro Uno de los principales recursos de esta actualización es la opción de que los administradores de las tiendas establezcan la nueva área de anuncios como página de inicio. Esto permite una experiencia de usuario más personalizada, ya que los clientes, en cuanto acceden, se encuentran inmediatamente con contenido seleccionado y recomendaciones de productos. Más información en el artículo [Habilitar Venta de inventario local en VTEX Sales App](https://help.vtex.com/es/tutorial/habilitar-venta-de-inventario-local-en-vtex-sales-app--54eQN4rOH5yBYPGG2w8v9q). -“anuncio-sale-app-es” +“anuncio-sale-app-es” ### Desempeño de ventas La sección Desempeño de ventas permite al administrador de la tienda acceder a las métricas de ventas de su tienda, mostrando la comparación de desempeño entre periodos de ventas y también de los empleados. Más información en el artículo [VTEX Sales App: Rendimiento de Ventas](https://help.vtex.com/es/tutorial/sales-app-rendimiento-de-ventas--7i4Elt835tatBM6iqZoc56). -“vendas-da-loja-sales-app-es” +“vendas-da-loja-sales-app-es” ## ¿Qué se necesita hacer? diff --git a/docs/announcements/es/vtex-marketplace-launches-in-2022.md b/docs/announcements/es/vtex-marketplace-launches-in-2022.md index addca80c4..02d696746 100644 --- a/docs/announcements/es/vtex-marketplace-launches-in-2022.md +++ b/docs/announcements/es/vtex-marketplace-launches-in-2022.md @@ -29,7 +29,7 @@ Nuestras nuevas funcionalidades permiten a los _marketplaces_: Ve más allá del ecommerce tradicional con las [novedades de Marketplace de VTEX](https://content.vtex.com/es/2022-marketplace-release/?utm_source=announcement&utm_medium=organic&utm_campaign=2022_marketplace_release). -![capa de blog marketplace 2022](https://images.ctfassets.net/alneenqid6w5/6U2cM7UiQOatP0A781yxEk/20f7d7d151a3dbd76d0d69e5858510d0/capa_de_blog.png) +![capa de blog marketplace 2022](//images.ctfassets.net/alneenqid6w5/6U2cM7UiQOatP0A781yxEk/20f7d7d151a3dbd76d0d69e5858510d0/capa_de_blog.png) ## ¿Qué estamos lanzando? @@ -78,7 +78,7 @@ Obtén más información sobre cada característica a continuación. ### Seller Portal -![Seller Portal gif 2022 launch](https://images.ctfassets.net/alneenqid6w5/48uQe9Gi0K9ZU8qyXXO8US/442d951b3a76c47f43249b3f544389be/Seller_Portal.gif) +![Seller Portal gif 2022 launch](//images.ctfassets.net/alneenqid6w5/48uQe9Gi0K9ZU8qyXXO8US/442d951b3a76c47f43249b3f544389be/Seller_Portal.gif) Seller Portal es una edición de la plataforma VTEX destinada a que los [sellers](https://help.vtex.com/es/tutorial/marketplace-strategies-at-vtex--tutorials_402#vender-em-marketplace) se conecten y vendan sus productos en los _marketplaces_ hospedados en VTEX. Con el portal, los _sellers_ acceden a todas las funcionalidades esenciales para la operación del ecommerce en grandes vitrinas, aportando visibilidad y conversión de ventas. @@ -126,7 +126,7 @@ Para facilitar que los nuevos _sellers_ se unan al Seller Portal, también hemos ### Gestión de sellers -![Seller management gif 2022 launch](https://images.ctfassets.net/alneenqid6w5/6nedzBeTr3y9d47ArKh40r/d280e61590f95fcd669cf45b137790f8/Seller_Management.gif) +![Seller management gif 2022 launch](//images.ctfassets.net/alneenqid6w5/6nedzBeTr3y9d47ArKh40r/d280e61590f95fcd669cf45b137790f8/Seller_Management.gif) Hemos lanzado la experiencia renovada de la página [Gestión de sellers](https://help.vtex.com/es/tutorial/gerenciamento-de-sellers-beta--6eEiOISwxuAWJ8w6MtK7iv), donde los operadores de los _marketplaces_ [agregan sellers](https://help.vtex.com/es/tutorial/adicionar-seller-beta--6q4G4RNqVENr5YMJyindwL), registran su información respectiva y gestionan el status de cada _seller_. diff --git a/docs/announcements/es/vtex-sales-app-will-no-longer-be-available-for-windows.md b/docs/announcements/es/vtex-sales-app-will-no-longer-be-available-for-windows.md new file mode 100644 index 000000000..e922f2376 --- /dev/null +++ b/docs/announcements/es/vtex-sales-app-will-no-longer-be-available-for-windows.md @@ -0,0 +1,36 @@ +--- +title: 'VTEX Sales App ya no estará disponible como una aplicación en Windows' +id: 1wcqeNs1AyppGdu20FjAJ8 +status: PUBLISHED +createdAt: 2023-08-02T15:12:02.978Z +updatedAt: 2023-08-03T16:00:53.203Z +publishedAt: 2023-08-03T16:00:53.203Z +contentType: updates +productTeam: Shopping +author: 2o8pvz6z9hvxvhSoKAiZzg +slug: vtex-sales-app-ya-no-estara-disponible-en-windows +locale: es +legacySlug: vtex-sales-app-ya-no-estara-disponible-en-windows +announcementImageID: '' +announcementSynopsisES: 'VTEX Sales App ya no tendrá más soporte como aplicación nativa en Windows. Solo estará disponible en la interfaz web.' +--- + +Como parte de nuestros esfuerzos para mejorar la experiencia del usuario, anunciamos la descontinuación de VTEX Sales App en Windows. + +## ¿Qué cambió? + +A partir del 31/10/23, VTEX Sales App no estará disponible para Windows. + +## ¿Qué se necesita hacer? + +La actualización se va a ejecutar automáticamente en todas las tiendas VTEX que utilizan VTEX Sales App. Para entrar desde una computadora con Windows, o cualquier sistema operativo, será necesario acceder a la versión web de VTEX Sales App, utilizando la siguiente URL: + +``` +https://{nombre de la cuenta}.myvtex.com/assisted-sales/sales-app +``` +Para más información sobre VTEX Sales App, consulta los siguientes artículos: + +* [VTEX Sales App - Primeros pasos y configuración](https://help.vtex.com/es/tracks/instore-primeiros-passos-e-configuracoes--zav76TFEZlAjnyBVL5tRc#) +* [VTEX Sales App - Pagos](https://help.vtex.com/es/tracks/instore-pagamentos--43B4Nr7uZva5UdwWEt3PEy#) +* [VTEX Sales App - Uso de la aplicación](https://help.vtex.com/es/tracks/instore-usando-o-app--4BYzQIwyOHvnmnCYQgLzdr#) +* [Estrategias de comercio unificado](https://help.vtex.com/es/tracks/estrategias-de-comercio-unificado--3WGDRRhc3vf1MJb9zGncnv#) diff --git a/docs/announcements/es/web-page-performance-deprecation.md b/docs/announcements/es/web-page-performance-deprecation.md new file mode 100644 index 000000000..dde2a1d92 --- /dev/null +++ b/docs/announcements/es/web-page-performance-deprecation.md @@ -0,0 +1,25 @@ +--- +title: 'Discontinuación del módulo Rendimiento de Páginas Web' +id: 4zrnpCSC8R8OFpahiaf2sE +status: PUBLISHED +createdAt: 2024-05-29T17:50:25.024Z +updatedAt: 2024-05-29T19:04:53.248Z +publishedAt: 2024-05-29T19:04:53.248Z +contentType: updates +productTeam: Channels +author: 2p7evLfTcDrhc5qtrzbLWD +slug: discontinuacion-rendimiento-de-paginas-web +locale: es +legacySlug: discontinuacion-del-modulo-rendimiento-de-paginas-web +announcementImageID: '' +announcementSynopsisES: 'El módulo Rendimiento de Página Web quedará obsoleto.' +--- + +El **04 de junio de 2024** deshabilitaremos el **módulo Rendimiento de Página Web** del VTEX Admin. El módulo permitió a los retailer monitorear las métricas de desempeño de las URL de sus ecommerce presentadas por [PageSpeed Insights](https://developers.google.com/speed/docs/insights/v5/about) directamente en la plataforma VTEX. + +A partir de ahora, los retailers podrán [monitorear y optimizar](https://developers.google.com/speed?hl=es-419) estas métricas a través de la página [PageSpeed Insights](https://pagespeed.web.dev/). + +## ¿Qué se necesita hacer? + +En esta discontinuación, el retailer no necesita realizar ninguna acción. Los módulos [Vista General de la Tienda](https://help.vtex.com/es/tutorial/vista-general-de-la-tienda--P8ahguoRs0U3PzmXg2wuQ) y [Desempeño de Ventas](https://help.vtex.com/es/tutorial/desempeno-de-ventas--3DMube0sEsK9vPcRYGas72) seguirán disponibles en el VTEX Admin. + diff --git a/docs/announcements/es/welcome-to-the-redesigned-vtex-admin-new.md b/docs/announcements/es/welcome-to-the-redesigned-vtex-admin-new.md index c544ba47c..af55cf104 100644 --- a/docs/announcements/es/welcome-to-the-redesigned-vtex-admin-new.md +++ b/docs/announcements/es/welcome-to-the-redesigned-vtex-admin-new.md @@ -19,7 +19,7 @@ Las empresas digitales buscan cada vez más contar con herramientas que les perm Bienvenido a la [experiencia del nuevo Admin VTEX](https://content.vtex.com/join-new-admin-beta-program-es/?utm_source=announcement&utm_medium=organic&utm_campaign=new_admin_beta). -![Store Overview gif ES](https://images.ctfassets.net/alneenqid6w5/4vKmiLmTVUtaxn5vzpX5xq/b91a459e41bac28866c1165ca8fcc208/Store_Overview_gif_ES.gif) +![Store Overview gif ES](//images.ctfassets.net/alneenqid6w5/4vKmiLmTVUtaxn5vzpX5xq/b91a459e41bac28866c1165ca8fcc208/Store_Overview_gif_ES.gif) ## ¿Qué cambió? diff --git a/docs/announcements/es/weve-released-our-new-cross-selling-and-up-selling-apis.md b/docs/announcements/es/weve-released-our-new-cross-selling-and-up-selling-apis.md index 8b2c7013b..adadda60a 100644 --- a/docs/announcements/es/weve-released-our-new-cross-selling-and-up-selling-apis.md +++ b/docs/announcements/es/weve-released-our-new-cross-selling-and-up-selling-apis.md @@ -3,8 +3,8 @@ title: 'Lanzamos nuestras nuevas API de Cross-selling y Up-selling' id: 37Lc6sI2owMCiUamocgAcc status: PUBLISHED createdAt: 2017-12-04T18:54:28.850Z -updatedAt: 2020-05-11T19:43:09.938Z -publishedAt: 2020-05-11T19:43:09.938Z +updatedAt: 2024-01-04T15:05:24.804Z +publishedAt: 2024-01-04T15:05:24.804Z contentType: updates productTeam: Marketing & Merchandising author: 245tA425AIeioKAk2eaiwS @@ -73,6 +73,6 @@ Esta API devolverá los productos que también se han registrado como __sugerenc ## Saber más -Para obtener más información sobre las llamadas, acceda a nuestra [documentación de APIs](https://developers.vtex.com/reference/crossselling#productsearchwhosawalsosaw). +Para obtener más información sobre las llamadas, acceda a nuestra [documentación de APIs](https://developers.vtex.com/docs/api-reference/search-api#get-/api/catalog_system/pub/products/crossselling/whosawalsosaw/-productId-?endpoint=get-/api/catalog_system/pub/products/crossselling/whosawalsosaw/-productId-). Para más informaciones sobre las modalidades de Cross-selling y Up-Selling descritas arriba, acceda al [artículo del VTEX Help](/es/tutorial/configurando-produto-similar-sugestoes-acessorios-e-genericos) diff --git a/docs/announcements/es/wishlist-discover-the-new-vtex-app-store-app.md b/docs/announcements/es/wishlist-discover-the-new-vtex-app-store-app.md index 2cd87eb11..851198379 100644 --- a/docs/announcements/es/wishlist-discover-the-new-vtex-app-store-app.md +++ b/docs/announcements/es/wishlist-discover-the-new-vtex-app-store-app.md @@ -24,7 +24,7 @@ La aplicación está disponible en [VTEX App Store](https://apps.vtex.com/ "VTEX - Inclusión de un ícono de corazón al lado de cada producto en las listas de productos y en las páginas de detalle de los productos. - Creación de una página para la Lista de Deseos, donde el consumidor pueda ver todos los artículos y comprarlos fácilmente. -![Wishlist Printscreen](https://images.ctfassets.net/alneenqid6w5/5EVie6cixnjJTZPoxqa5MG/5a6e2ce9fe25d828a14e0ee9d6df4f80/Screen_Shot_2020-12-07_at_16.04.01.png) +![Wishlist Printscreen](//images.ctfassets.net/alneenqid6w5/5EVie6cixnjJTZPoxqa5MG/5a6e2ce9fe25d828a14e0ee9d6df4f80/Screen_Shot_2020-12-07_at_16.04.01.png) ## ¿Cuáles son los beneficios? - Hace que la experiencia de compra de su tienda sea más completa. diff --git a/docs/announcements/es/you-can-now-restrict-user-access-to-the-settings-screen-on-the-orders.md b/docs/announcements/es/you-can-now-restrict-user-access-to-the-settings-screen-on-the-orders.md index 55303f276..d977ae0c4 100644 --- a/docs/announcements/es/you-can-now-restrict-user-access-to-the-settings-screen-on-the-orders.md +++ b/docs/announcements/es/you-can-now-restrict-user-access-to-the-settings-screen-on-the-orders.md @@ -21,7 +21,7 @@ A partir del 25 de junio de 2019, el usuario que no tenga acceso vinculado al pe Con el fin de garantizar una mayor seguridad, creamos la posibilidad de limitar perfiles de acceso en la pantalla **Configuración**, permitiendo que solo algunos usuarios editen las informaciones. -![2019-06-07 17 24 38-Configuración.es](https://images.ctfassets.net/alneenqid6w5/1SrUApvjjUxaUZRJfJnqwB/b597be4eb4343dbf03e74feee5cb5cdc/2019-06-07_17_24_38-Configuraci__n.es.png) +![2019-06-07 17 24 38-Configuración.es](//images.ctfassets.net/alneenqid6w5/1SrUApvjjUxaUZRJfJnqwB/b597be4eb4343dbf03e74feee5cb5cdc/2019-06-07_17_24_38-Configuraci__n.es.png) ## Principales ventajas @@ -41,6 +41,6 @@ Para hacer esto es necesario añadir un producto llamado `Checkout` al perfil de 6. Elija el tipo de permiso deseado: `Save Order Configuration`, para permitir al usuario editar la sección **Pedidos**, o `Save OrderForm Configuration`, para permitir al usuario editar la sección **Carrito**. 7. Haga clic en **Guardar** -![GIT-Checkout.es](https://images.ctfassets.net/alneenqid6w5/245LTWQExeQEmDWb7HrAyZ/9acea81b01288dd051acffec409a2984/GIT-Checkout.es.gif) +![GIT-Checkout.es](//images.ctfassets.net/alneenqid6w5/245LTWQExeQEmDWb7HrAyZ/9acea81b01288dd051acffec409a2984/GIT-Checkout.es.gif) Después de añadir este nuevo producto a un perfil, asegúrese de que los usuarios deseados están asociados a este perfil de acceso. diff --git a/docs/announcements/pt/access-googles-pagespeed-insights-in-your-vtex-admin.md b/docs/announcements/pt/access-googles-pagespeed-insights-in-your-vtex-admin.md index b7d8e6896..5d3e405fc 100644 --- a/docs/announcements/pt/access-googles-pagespeed-insights-in-your-vtex-admin.md +++ b/docs/announcements/pt/access-googles-pagespeed-insights-in-your-vtex-admin.md @@ -21,7 +21,7 @@ Com esse objetivo, nós criamos a nova tela [Performance das páginas web](https O PageSpeed Insights e o Lighthouse são ferramentas desenvolvidas pelo Google para gerar relatórios sobre a experiência do usuário de uma página tanto em dispositivos móveis quanto em computadores, fornecendo sugestões sobre como essa página pode ser aprimorada. Eles usam as [principais métricas da web do Google](https://web.dev/vitals/#core-web-vitals) para avaliar a experiência do usuário online. -![Web page performance Dash PT](https://images.ctfassets.net/alneenqid6w5/4EHCyrE0JQxGgxhk1YVdMY/69b6c76024c031cda5ec2a557620d067/Screen_Shot_2022-06-29_at_15.37.19.png) +![Web page performance Dash PT](//images.ctfassets.net/alneenqid6w5/4EHCyrE0JQxGgxhk1YVdMY/69b6c76024c031cda5ec2a557620d067/Screen_Shot_2022-06-29_at_15.37.19.png) ## O que mudou? diff --git a/docs/announcements/pt/admin-disponivel-em-japones.md b/docs/announcements/pt/admin-disponivel-em-japones.md index dfe4e3ac0..6eb3ec3b7 100644 --- a/docs/announcements/pt/admin-disponivel-em-japones.md +++ b/docs/announcements/pt/admin-disponivel-em-japones.md @@ -25,4 +25,4 @@ A tradução do Admin para o japonês foi incentivada pela [abertura do nosso no ## O que precisa ser feito? Para visualizar o Admin em japonês, basta selecionar o código __JP__ no menu de seleção de idiomas no canto superior direito da tela. -![ Selecionar o código JP](https://images.ctfassets.net/alneenqid6w5/4rQI0Nb2Bmz6P6dQs3Bixv/900a9b6d702feaa51ea2d582354165a4/japones.png) +![ Selecionar o código JP](//images.ctfassets.net/alneenqid6w5/4rQI0Nb2Bmz6P6dQs3Bixv/900a9b6d702feaa51ea2d582354165a4/japones.png) diff --git a/docs/announcements/pt/admin-navigation-will-now-be-restricted-by-user-role.md b/docs/announcements/pt/admin-navigation-will-now-be-restricted-by-user-role.md index b6ba0b616..1d7eecd2a 100644 --- a/docs/announcements/pt/admin-navigation-will-now-be-restricted-by-user-role.md +++ b/docs/announcements/pt/admin-navigation-will-now-be-restricted-by-user-role.md @@ -28,7 +28,7 @@ Agora, os usuários irão visualizar apenas os itens do menu lateral que eles t A imagem abaixo ilustra uma das possibilidades de visualização da barra lateral de acordo com a nova organização para melhorar a segurança e a experiência do usuário da sua loja. -![PT Sidebar permissions announcement screenshot](https://images.ctfassets.net/alneenqid6w5/1dnqc48HsZDxmiUygavYHZ/0404c44da45173707c4fb3af5eb2de74/PT_Sidebar_permissions_announcement_screenshot.png) +![PT Sidebar permissions announcement screenshot](//images.ctfassets.net/alneenqid6w5/1dnqc48HsZDxmiUygavYHZ/0404c44da45173707c4fb3af5eb2de74/PT_Sidebar_permissions_announcement_screenshot.png) ## Por que fizemos essa mudança? O objetivo dessa mudança é limitar a visualização de módulos importantes dentro de uma conta, protegendo a integridade da sua loja. Dessa forma, o risco de possíveis interrupções na operação da loja é minimizado e você garante que cada usuário irá visualizar apenas o que é permitido ao seu perfil de acesso. diff --git a/docs/announcements/pt/amazon-integration-amazon-offer-matching.md b/docs/announcements/pt/amazon-integration-amazon-offer-matching.md new file mode 100644 index 000000000..fb1a7c583 --- /dev/null +++ b/docs/announcements/pt/amazon-integration-amazon-offer-matching.md @@ -0,0 +1,35 @@ +--- +title: 'Integração Amazon: Match de anúncios Amazon' +id: 6cWiUoUTzVtOAVpF4XhOzm +status: PUBLISHED +createdAt: 2023-07-04T20:11:24.168Z +updatedAt: 2023-07-04T21:44:36.582Z +publishedAt: 2023-07-04T21:44:36.582Z +contentType: updates +productTeam: Channels +author: 2p7evLfTcDrhc5qtrzbLWD +slug: integracao-amazon-match-de-anuncios-amazon +locale: pt +legacySlug: match-de-anuncios-amazon +announcementImageID: '' +announcementSynopsisPT: 'O Match de anúncios Amazon agora é manual, conheça a nova página.' +--- + +A [integração](https://help.vtex.com/pt/tracks/configurar-integracao-com-a-amazon) entre lojas VTEX e a Amazon permite que sellers enviem seu catálogo de produtos para o marketplace, ampliando os canais de venda e para oferecer maior qualidade aos anúncios disponibilizados na Amazon, desenvolvemos uma nova página para a realização do *matching* de produtos de sellers VTEX. + +## O que mudou? + +Anteriormente, quando o seller enviava um produto para a integração da Amazon, um processo de matching automático era realizado para relacionar o SKU do seller com o ASIN (*Amazon Standard Identification Number*, ou, Número de Identificação Padrão da Amazon) do produto na Amazon. No entanto, em alguns casos, o processo gerava erros de compatibilidade entre o produto enviado e o anúncio disponibilizado na Amazon. + +Agora com o novo fluxo de *matching*, os sellers são responsáveis por aprovar as correspondências entre seus produtos e anúncios da Amazon. Apesar de o match ser manual, os sellers têm a possibilidade de aprovar vários SKUs de uma só vez. + +## Por que fizemos essa mudança? + +O processo passa a ser realizado 100% manualmente, com o objetivo de reduzir os erros de compatibilidade para que sellers ofereçam anúncios confiáveis e de qualidade no marketplace, trazendo ao seller o controle sobre a correspondência entre o produto enviado e o anúncio disponibilizado. + +## O que precisa ser feito? + +A página __Match de anúncios Amazon__ poderá ser encontrada em Marketplace > __Match de anúncios Amazon__, ou na barra de busca, e estará disponível para todas as contas VTEX a partir do dia 03 de julho de 2023, sem a necessidade de qualquer ação para ativá-la. + +Para mais informações sobre o funcionamento, consulte nossa [documentação Match de anúncios Amazon](https://help.vtex.com/pt/tutorial/match-de-anuncios-amazon--7fRfoP69kYgg8znImMhyQ0). + diff --git a/docs/announcements/pt/amazon-new-category-mapping-model.md b/docs/announcements/pt/amazon-new-category-mapping-model.md new file mode 100644 index 000000000..9c4b98d59 --- /dev/null +++ b/docs/announcements/pt/amazon-new-category-mapping-model.md @@ -0,0 +1,36 @@ +--- +title: 'Amazon: novo modelo de mapeamento de categorias' +id: 584nPLYkI8tnOGz1s4X5LE +status: PUBLISHED +createdAt: 2023-11-27T23:08:37.697Z +updatedAt: 2023-12-18T15:49:17.763Z +publishedAt: 2023-12-18T15:49:17.763Z +contentType: updates +productTeam: Channels +author: 2p7evLfTcDrhc5qtrzbLWD +slug: amazon-novo-modelo-de-mapeamento-de-categorias +locale: pt +legacySlug: amazon-novo-modelo-de-mapeamento-de-categorias +announcementImageID: '' +announcementSynopsisPT: 'Conheça o novo modelo de mapeamento de categorias e atributos na integração VTEX e Amazon.' +--- + +Um passo importante na [integração](https://help.vtex.com/pt/tracks/configurar-integracao-com-a-amazon--6sgd4Pagy3wNsWKBvmIFrP/5sYA9MlRo92jJIxKF1MTXb) entre as lojas VTEX e a Amazon é o processo de mapeamento de categorias e atributos, que consiste em fazer uma correspondência entre os produtos do seu catálogo e os anúncios disponíveis na Amazon. + +Visando facilitar o processo de mapeamento e torná-lo intuitivo, desenvolvemos o **[Mapeamento de categorias e atributos via Admin VTEX](https://help.vtex.com/pt/tracks/configurar-integracao-com-a-amazon--6sgd4Pagy3wNsWKBvmIFrP/5xklf2wSdeztQh4iy5kJvD?&utm_source=autocomplete#mapeamento-via-admin-vtex-beta),** que está disponível para lojas VTEX do Brasil, México e Estados Unidos. Para acessar o novo modelo de mapeamento, vá em **Marketplace > Marketplaces e Integrações > Amazon > Realizar Mapeamento,** o passo a passo está disponível no tutorial de [Envio e mapeamento de categorias dos produtos para a Amazon](https://help.vtex.com/pt/tracks/configurar-integracao-com-a-amazon--6sgd4Pagy3wNsWKBvmIFrP/5xklf2wSdeztQh4iy5kJvD). + +## O que mudou? + +Anteriormente, o processo de mapeamento podia ser realizado somente [via planilha](https://help.vtex.com/pt/tracks/configurar-integracao-com-a-amazon--6sgd4Pagy3wNsWKBvmIFrP/5xklf2wSdeztQh4iy5kJvD?&utm_source=autocomplete#mapeamento-via-planilha). Agora, com o novo modelo de mapeamento, é possível escolher qual forma de mapeamento melhor atende as necessidades da sua operação. + +Veja alguns benefícios do mapeamento de categorias e atributos via Admin VTEX: + +- Acompanhar o status de mapeamento de cada categoria. +- Buscar a categoria na Amazon para fazer a correspondência com o seu catálogo. +- Preenchimento automático de atributos já presentes no seu catálogo. +- Personalização de tabela de frete por SKU. + +## O que precisa ser feito? + +A funcionalidade estará disponível para todas as [contas VTEX que atuam como seller](https://help.vtex.com/pt/tutorial/estrategias-de-marketplace-na-vtex--tutorials_402#sendo-seller-vtex) a partir de **18 de dezembro de 2023.** Para utilizá-la, você precisa ter a sua conta VTEX [integrada](https://help.vtex.com/pt/tracks/configurar-integracao-com-a-amazon--6sgd4Pagy3wNsWKBvmIFrP/5sYA9MlRo92jJIxKF1MTXb) à Amazon e fazer o envio dos produtos utilizando o tutorial de [Envio e mapeamento de categorias dos produtos para a Amazon](https://help.vtex.com/pt/tracks/configurar-integracao-com-a-amazon--6sgd4Pagy3wNsWKBvmIFrP/5xklf2wSdeztQh4iy5kJvD). + diff --git a/docs/announcements/pt/assembly-options-new-app-to-simplify-product-customization-teste.md b/docs/announcements/pt/assembly-options-new-app-to-simplify-product-customization-teste.md index 9905578ee..5a8e7d015 100644 --- a/docs/announcements/pt/assembly-options-new-app-to-simplify-product-customization-teste.md +++ b/docs/announcements/pt/assembly-options-new-app-to-simplify-product-customization-teste.md @@ -21,7 +21,7 @@ Uma situação comum em restaurantes que aceitam pedidos online, por exemplo, é Para simplificar o uso dessa funcionalidade, desenvolvemos o aplicativo **Assembly Options**, que apresenta uma interface para configuração e gerenciamento das opções de customização. O aplicativo está disponível somente para lojas que utilizam [VTEX IO](https://vtex.com/br-pt/store-framework/). -![assembly-options-app](https://images.ctfassets.net/alneenqid6w5/7AoMYLduvKisAxKMho64m0/e2166df5fd26a7dba75c2420c19e43e9/image1.png) +![assembly-options-app](//images.ctfassets.net/alneenqid6w5/7AoMYLduvKisAxKMho64m0/e2166df5fd26a7dba75c2420c19e43e9/image1.png) ## O que mudou? diff --git a/docs/announcements/pt/assembly-options-new-app-to-simplify-product-customization.md b/docs/announcements/pt/assembly-options-new-app-to-simplify-product-customization.md index 32b4af495..4244c98d1 100644 --- a/docs/announcements/pt/assembly-options-new-app-to-simplify-product-customization.md +++ b/docs/announcements/pt/assembly-options-new-app-to-simplify-product-customization.md @@ -21,7 +21,7 @@ Uma situação comum em restaurantes que aceitam pedidos online, por exemplo, é Para simplificar o uso dessa funcionalidade, desenvolvemos o aplicativo **Assembly Options**, que apresenta uma interface para configuração e gerenciamento das opções de customização. O aplicativo está disponível somente para lojas que utilizam [VTEX IO](https://vtex.com/br-pt/store-framework/). -![assembly-options-app](https://images.ctfassets.net/alneenqid6w5/7AoMYLduvKisAxKMho64m0/e2166df5fd26a7dba75c2420c19e43e9/image1.png) +![assembly-options-app](//images.ctfassets.net/alneenqid6w5/7AoMYLduvKisAxKMho64m0/e2166df5fd26a7dba75c2420c19e43e9/image1.png) ## O que mudou? diff --git a/docs/announcements/pt/autocomplete-metrics-now-available-in-search-reports.md b/docs/announcements/pt/autocomplete-metrics-now-available-in-search-reports.md index 218292d1d..fd1f19732 100644 --- a/docs/announcements/pt/autocomplete-metrics-now-available-in-search-reports.md +++ b/docs/announcements/pt/autocomplete-metrics-now-available-in-search-reports.md @@ -23,7 +23,7 @@ Antes só era possível visualizar e exportar relatórios sobre os resultados de
- Opções de filtros do relatório + Opções de filtros do relatório
Configuración de sellers en la promoción + src="https://images.ctfassets.net/alneenqid6w5/3X2DYFqS9osYocOAfE2fHO/1bbfd3da21bf313a3ac44e5a22319a70/seller-promo-ES.png" style= "display: block; margin-left: auto; margin-right: auto;" alt = "Configuración de sellers en la promoción">
Configuración de sellers en la promoción + src="https:////images.ctfassets.net/alneenqid6w5/4vwUzssj4VtevZv3oLSgVL/48ab618d37104731244e7a5bc3c5766c/seller-promo-ES2.png" style= "display: block; margin-left: auto; margin-right: auto;" alt = "Configuración de sellers en la promoción">
diff --git a/docs/announcements/pt/automatic-archiving-inactive-promotions.md b/docs/announcements/pt/automatic-archiving-inactive-promotions.md new file mode 100644 index 000000000..a61d106f7 --- /dev/null +++ b/docs/announcements/pt/automatic-archiving-inactive-promotions.md @@ -0,0 +1,41 @@ +--- +title: 'Arquivamento automático de promoções inativas' +id: 4LDQbli98aRSNJDus7mgqi +status: PUBLISHED +createdAt: 2024-05-13T11:40:27.337Z +updatedAt: 2024-05-20T12:14:24.232Z +publishedAt: 2024-05-20T12:14:24.232Z +contentType: updates +productTeam: Marketing & Merchandising +author: 2AhArvGNSPKwUAd8GOz0iU +slug: arquivamento-automatico-de-promocoes-inativas +locale: pt +legacySlug: arquivamento-automatico-de-promocoes-inativas +announcementImageID: '' +announcementSynopsisPT: 'A nova funcionalidade de arquivamento automático para promoções inativas auxilia o gerenciamento de promoções na loja.' +--- + +Visando melhorar a experiência de gerenciamento de promoções, a VTEX está implementando o arquivamento automático de promoções inativas. Esta funcionalidade permite que você tenha uma melhor organização e controle das promoções disponíveis em sua loja. + +## O que mudou? + +Aplicamos as seguintes melhorias na experiência de gerenciamento de promoções. + +**Autoarquivamento de promoções:** as regras para o arquivamento automático de promoções são as seguintes: + +1. **Promoções com data de término e não ativadas:** serão arquivadas automaticamente 7 dias após a última modificação, contados a partir da data de fim da promoção. + +2. **Promoções sem data de término e não ativadas:** serão arquivadas automaticamente 30 dias após a última modificação. + +3. **Promoções com data de término e ativas:** serão arquivadas automaticamente 7 dias após a data de fim da promoção. + +**Otimização de recursos:** melhoria no carregamento e performance da lista de promoções. + +
+Para visualizar as promoções que foram arquivadas automaticamente, você pode acessar no Admin VTEX Promoções > Promoções, ou digite Promoções na barra de busca no topo da página, e no canto superior direito clique nos e em Promoções aplicadas. +
+ +## O que precisa ser feito? + +Nenhuma ação é necessária. A funcionalidade de arquivamento automático de promoções inativas já está disponível em todas as lojas VTEX. + diff --git a/docs/announcements/pt/become-an-expert-in-vtex-with-training-day.md b/docs/announcements/pt/become-an-expert-in-vtex-with-training-day.md index 3b7a3baec..6533636c8 100644 --- a/docs/announcements/pt/become-an-expert-in-vtex-with-training-day.md +++ b/docs/announcements/pt/become-an-expert-in-vtex-with-training-day.md @@ -15,7 +15,7 @@ announcementImageID: '' announcementSynopsisPT: 'Participe de um dia de treinamento intensivo em VTEX com os maiores especialistas no assunto.' --- -![cover fb 01](https://images.ctfassets.net/alneenqid6w5/fj8PzFYRP2yaeAaIiKCW2/e06c967d7129640c493c545ecfc48db8/cover_fb_01.png) +![cover fb 01](//images.ctfassets.net/alneenqid6w5/fj8PzFYRP2yaeAaIiKCW2/e06c967d7129640c493c545ecfc48db8/cover_fb_01.png)
Um dia inteiro de treinamento em VTEX com os maiores especialistas no assunto. diff --git a/docs/announcements/pt/black-week-vtex-dashboards-analysis-strategies.md b/docs/announcements/pt/black-week-vtex-dashboards-analysis-strategies.md new file mode 100644 index 000000000..443b2baab --- /dev/null +++ b/docs/announcements/pt/black-week-vtex-dashboards-analysis-strategies.md @@ -0,0 +1,22 @@ +--- +title: 'Black Week: Estratégias de análise dos Dashboards VTEX' +id: 1MrvvWj1ziiqLWhM021PX7 +status: PUBLISHED +createdAt: 2023-11-20T20:29:11.550Z +updatedAt: 2023-11-20T20:39:16.159Z +publishedAt: 2023-11-20T20:39:16.159Z +contentType: updates +productTeam: Others +author: 2p7evLfTcDrhc5qtrzbLWD +slug: black-week-estrategias-de-analise-dos-dashboards-vtex +locale: pt +legacySlug: black-week-estrategias-de-analise-dos-dashboards-vtex +announcementImageID: '' +announcementSynopsisPT: 'Aprenda as melhores estratégias para analisar suas métricas de vendas na Black Week com o guia de Dashboards da VTEX' +--- + +Chegamos oficialmente à **Black Week,** que acontece de **20/11/2023** a **27/11/2023.** As lojas já estão com suas campanhas online e com suas operações prontas para atender aos compradores. + +Visando maximizar as oportunidades de melhoria das ações de **Black Friday** durante esse período, elaboramos um guia especial destinado a esclarecer as dúvidas mais frequentes relacionadas ao uso dos nossos dashboards no Admin VTEX durante o evento mais importante do ano. + +Veja o [Guia de uso dos Dashboards da VTEX: FAQ](https://help.vtex.com/pt/tutorial/guia-de-los-dashboards-vtex-para-la-black-week-faq--6O3CiGiZctVIgIrpIcko9h) nele você encontrará respostas às perguntas mais frequentes sobre como utilizar os Dashboards durante a Black Week. diff --git a/docs/announcements/pt/build-and-scale-your-fulfillment-operation-with-vtex-pick-and-pack.md b/docs/announcements/pt/build-and-scale-your-fulfillment-operation-with-vtex-pick-and-pack.md index 92df48457..8241515f6 100644 --- a/docs/announcements/pt/build-and-scale-your-fulfillment-operation-with-vtex-pick-and-pack.md +++ b/docs/announcements/pt/build-and-scale-your-fulfillment-operation-with-vtex-pick-and-pack.md @@ -25,7 +25,7 @@ A solução combina duas funcionalidades e aplicativos móveis: * [Last Mile](https://help.vtex.com/en/tutorial/vtex-pick-and-pack-last-mile--HN7WKV0xoq2ssVjsJlfzr): controle da entrega last mile. * **Aplicativos móveis:** aplicativos móveis para separadores e entregadores. -![pick_pack_gif_PT](https://images.ctfassets.net/alneenqid6w5/5T6FQD7E0lFkze9DtsrDas/f35996b674b6ded591dcb0d8b46ee0f1/pick_pack_gif_PT.gif) +![pick_pack_gif_PT](//images.ctfassets.net/alneenqid6w5/5T6FQD7E0lFkze9DtsrDas/f35996b674b6ded591dcb0d8b46ee0f1/pick_pack_gif_PT.gif) ## O que mudou? diff --git a/docs/announcements/pt/callback-url-signature-authentication-token.md b/docs/announcements/pt/callback-url-signature-authentication-token.md new file mode 100644 index 000000000..f31fd71da --- /dev/null +++ b/docs/announcements/pt/callback-url-signature-authentication-token.md @@ -0,0 +1,32 @@ +--- +title: 'Callback URL signature: bloqueio em autorizações de pagamento assíncrono sem o uso de token de autenticação' +id: 3at5YtI2L6QqBym6Af56tV +status: PUBLISHED +createdAt: 2024-05-03T18:12:04.996Z +updatedAt: 2024-05-03T18:33:19.277Z +publishedAt: 2024-05-03T18:33:19.277Z +contentType: updates +productTeam: Financial +author: 6DODK49lJPk3yvcoe6GB6g +slug: callback-url-signature-token-de-autenticacao +locale: pt +legacySlug: callback-url-signature-token-de-autenticacao +announcementImageID: '' +announcementSynopsisPT: 'Token de autenticação para autorizações de pagamento assíncrono' +--- + +Visando aprimorar as operações de pagamento realizadas na plataforma, a VTEX está implementando a utilização do token de autenticação `X-VTEX-signature`. Este token deve ser utilizado por provedores e parceiros de pagamento no momento de retornar o status de uma transação de pagamento assíncrona via [callback URL](https://help.vtex.com/pt/tutorial/payment-provider-protocol--RdsT2spdq80MMwwOeEq0m#callback-url). + +A partir do dia 27 de maio de 2024, o gateway da VTEX encaminhará em cada transação de pagamento a informação da callback URL e o respectivo token de autenticação. + +Exemplo de callback URL contendo o token de autenticação: + +`https://gatewayqa.vtexpayments.com.br/api/pvt/payment-provider/transactions/8FB0F111111122222333344449984ACB/payments/A2A9A25B11111111222222333327883C/callback?accountName=teampaymentsintegrations&X-VTEX-signature=R123456789aBcDeFGHij1234567890tk` + +## O que precisa ser feito? + +A partir do dia 26 de junho de 2024, todos os provedores e parceiros de pagamento deverão informar o status de uma transação de pagamento assíncrona somente via callback URL e token de autenticação. + +Após esta data, informações encaminhadas apenas para a callback URL (sem o token de autenticação), serão bloqueadas e as respectivas transações de pagamento, canceladas. + +Para mais informações sobre a callback URL, acesse [Payment Provider Protocol](https://help.vtex.com/pt/tutorial/payment-provider-protocol--RdsT2spdq80MMwwOeEq0m#callback-url) e [Create Payment endpoint](https://developers.vtex.com/docs/api-reference/payment-provider-protocol#post-/payments). diff --git a/docs/announcements/pt/campaign-promotions-new-option-when-configuring-target-audience.md b/docs/announcements/pt/campaign-promotions-new-option-when-configuring-target-audience.md index b09f59846..905550602 100644 --- a/docs/announcements/pt/campaign-promotions-new-option-when-configuring-target-audience.md +++ b/docs/announcements/pt/campaign-promotions-new-option-when-configuring-target-audience.md @@ -23,7 +23,7 @@ Aprimoramos a configuração de audiência de campanha para permitir que você s No Admin VTEX, em **Produtos > Promoções e Taxas > Audiências de campanhas > Nova audiência de campanha**, nas configurações referentes ao **Público-alvo**, acrescentamos a opção “e”, onde antes havia apenas a opção “ou”. Isso significa que agora você pode aplicar uma lógica de adição de critérios (“e”), além da lógica de alternativa (“ou”) que já existia antes. Veja a imagem a seguir: -![publico-alvo-e-ou-pt](https://images.ctfassets.net/alneenqid6w5/2NrpuE4MN7q6qaHI6mkoCe/92a1ac37149d16f9b039cd1f024e6dff/image4.gif) +![publico-alvo-e-ou-pt](//images.ctfassets.net/alneenqid6w5/2NrpuE4MN7q6qaHI6mkoCe/92a1ac37149d16f9b039cd1f024e6dff/image4.gif) Com a nova opção, é possível criar promoções de campanha a partir da combinação de critérios de forma mais flexível. diff --git a/docs/announcements/pt/catalogs-new-visual-and-navigation.md b/docs/announcements/pt/catalogs-new-visual-and-navigation.md index c87e2f320..8af62cc16 100644 --- a/docs/announcements/pt/catalogs-new-visual-and-navigation.md +++ b/docs/announcements/pt/catalogs-new-visual-and-navigation.md @@ -23,16 +23,16 @@ A principal diferença para a versão antiga está na navegação. Rearranjamos ## O que mudou A maior parte dos itens do Catálogo podem ser encontrados em _Catálogo_, que fica na seção _PRODUTOS_ do menu lateral. -![Catálogo1](https://images.ctfassets.net/alneenqid6w5/6zg0sXt3qwc8KGUuwEwsSI/0f3f2fafcc1a4addaabe3e5deb100296/Cat__logo1.png) +![Catálogo1](//images.ctfassets.net/alneenqid6w5/6zg0sXt3qwc8KGUuwEwsSI/0f3f2fafcc1a4addaabe3e5deb100296/Cat__logo1.png) O subitem _Vale-compra_ (que antes se chamava _Vales_ e ficava em _Controle de Campanhas_) está no item _Pagamentos_, dentro da seção _TRANSAÇÕES_ do menu lateral. -![Catálogo2](https://images.ctfassets.net/alneenqid6w5/2giEGOSr8EGWWqS4goeOU8/c655d3c669fcfb54ea7a44b97d490d4e/Cat__logo2.png) +![Catálogo2](//images.ctfassets.net/alneenqid6w5/2giEGOSr8EGWWqS4goeOU8/c655d3c669fcfb54ea7a44b97d490d4e/Cat__logo2.png) O item _Configurações_ virou um subitem de _CMS_, que fica na seção _CONFIGURAÇÕES DE LOJA_ do menu lateral. -![Catálogo3](https://images.ctfassets.net/alneenqid6w5/6ybb0PjANUOC6kgugu4WCW/d599404279f39970b047aa9aac532d3d/Cat__logo3.png) +![Catálogo3](//images.ctfassets.net/alneenqid6w5/6ybb0PjANUOC6kgugu4WCW/d599404279f39970b047aa9aac532d3d/Cat__logo3.png) A aba _Marketplace_ ganhou uma seção própria de mesmo nome no menu lateral. -![Catálogo4](https://images.ctfassets.net/alneenqid6w5/5oQsBoQHOoMqYK688g8c6a/d708824d3496d3d66b06dcd27dd5aa1b/Cat__logo4.png) +![Catálogo4](//images.ctfassets.net/alneenqid6w5/5oQsBoQHOoMqYK688g8c6a/d708824d3496d3d66b06dcd27dd5aa1b/Cat__logo4.png) diff --git a/docs/announcements/pt/changes-in-the-name-and-restricted-actions-available-to-the-master-user.md b/docs/announcements/pt/changes-in-the-name-and-restricted-actions-available-to-the-master-user.md index c518d28e6..6b06048d8 100644 --- a/docs/announcements/pt/changes-in-the-name-and-restricted-actions-available-to-the-master-user.md +++ b/docs/announcements/pt/changes-in-the-name-and-restricted-actions-available-to-the-master-user.md @@ -27,7 +27,7 @@ Fique tranquilo, nós não nos enganamos. Após uma análise criteriosa, nossa e Mas isso não é tudo. Também modificamos o processo para mudar o usuário Titular de uma conta, transformando-o em um fluxo de transferência controlado por convite que é totalmente auditável. -![Gerenciamento titular gif](https://images.ctfassets.net/alneenqid6w5/ha7KIfmy1QJQvmpnXJN5R/a3f49ef6a2cc6208afa52859da36b7fe/Announcement_PT.gif) +![Gerenciamento titular gif](//images.ctfassets.net/alneenqid6w5/ha7KIfmy1QJQvmpnXJN5R/a3f49ef6a2cc6208afa52859da36b7fe/Announcement_PT.gif) Confira o artigo [Transferência de propriedade da loja](https://help.vtex.com/pt/tutorial/transferencia-de-propriedade-da-loja) para mais detalhes sobre este novo processo. diff --git a/docs/announcements/pt/changes-in-vtex-support-service-policy.md b/docs/announcements/pt/changes-in-vtex-support-service-policy.md new file mode 100644 index 000000000..090d71065 --- /dev/null +++ b/docs/announcements/pt/changes-in-vtex-support-service-policy.md @@ -0,0 +1,39 @@ +--- +title: 'Mudanças na política de atendimento do Suporte VTEX' +id: 7f5YRWJQ7q0VUGCTDKVDon +status: PUBLISHED +createdAt: 2024-02-16T18:37:29.587Z +updatedAt: 2024-02-22T21:12:09.365Z +publishedAt: 2024-02-22T21:12:09.365Z +contentType: updates +productTeam: Billing +author: 5l3eEiSz8MpcppCxcnijGz +slug: mudancas-na-politica-de-atendimento-do-suporte-vtex +locale: pt +legacySlug: mudancas-na-politica-de-atendimento-do-suporte-vtex +announcementImageID: '' +announcementSynopsisPT: 'Agora, o canal principal para abrir um chamado é a VTEX Community.' +--- + +A dinâmica do Suporte VTEX passou por transformações com a transição do canal de atendimento. Agora, a [VTEX Community](https://community.vtex.com/) passa a ser o canal principal de suporte na maioria dos casos. + +
Esta mudança é válida apenas para contas no Brasil.
+ +# O que mudou? +Anteriormente, para obter auxílio do time do suporte VTEX, era necessário abrir um chamado no Suporte. A partir de hoje, a [VTEX Community](https://community.vtex.com/) se torna o canal primário de Suporte. + +# Por que fizemos essa mudança? +Essas mudanças visam proporcionar uma experiência de suporte mais escalável e eficiente, garantindo que as necessidades dos usuários sejam atendidas de forma rápida e satisfatória. + +A VTEX Community conta com moderadores dedicados para acompanhar as publicações e garantir que todas as perguntas sejam respondidas. + +# O que precisa ser feito? + +Ao precisar de suporte, acesse [VTEX Community](https://community.vtex.com/), realize o login no portal e obtenha a resposta da nossa equipe de especialistas do ecossistema VTEX. + +A maioria dos casos será tratada através da VTEX Community, porém, ainda existirão situações em que o suporte será realizado via ticket. Se o seu caso demandar um tratamento de [urgência](https://help.vtex.com/pt/faq/suporte-vtex-brasil--5q861sTw1n7H2BENOu7ls9?&utm_source=autocomplete), é indicada a abertura de um ticket no [Suporte](https://help.vtex.com/pt/support). + +Sugerimos também que, antes de publicar uma pergunta, os usuários realizem uma pesquisa na comunidade para verificar se a resposta já está disponível. Caso não encontrem a solução desejada, podem criar um novo tópico para receber ajuda da comunidade. + +
VTEX Community é um fórum público e, portanto, não devem ser compartilhadas informações sensíveis, como chaves de aplicação, senhas ou quaisquer outros dados confidenciais.
+ diff --git a/docs/announcements/pt/checkout-api-now-supports-recaptcha-v3.md b/docs/announcements/pt/checkout-api-now-supports-recaptcha-v3.md new file mode 100644 index 000000000..0080f819c --- /dev/null +++ b/docs/announcements/pt/checkout-api-now-supports-recaptcha-v3.md @@ -0,0 +1,39 @@ +--- +title: 'A API do Checkout agora suporta reCAPTCHA v3' +id: 1buRTScMhlis0LESr7g8Rt +status: PUBLISHED +createdAt: 2023-06-28T19:52:18.268Z +updatedAt: 2023-08-25T23:36:39.909Z +publishedAt: 2023-08-25T23:36:39.909Z +contentType: updates +productTeam: Shopping +author: 2Gy429C47ie3tL9XUEjeFL +slug: a-api-do-checkout-agora-suporta-recaptcha-v3 +locale: pt +legacySlug: a-api-do-checkout-agora-suporta-recaptcha-v3 +announcementImageID: '' +announcementSynopsisPT: 'Esta solução utilizada para prevenção de usuários falsos pode ser usada para apps mobile nativos e outras integrações' +--- + +O [reCAPTCHA](https://help.vtex.com/pt/tutorial/recaptcha-no-checkout--18Te3oDd7f4qcjKu9jhNzP) é uma solução utilizada para validação de usuário real disponibilizada pela VTEX para todas as lojas. Ele prevê cenários em que programas maliciosos são utilizados para fraudes, evitando acesso de falsos usuários. + +Além da funcionalidade nas frentes de loja nativas da plataforma VTEX, lojas implementando frentes de loja proprietárias, podem [integrar o reCAPTCHA](https://developers.vtex.com/docs/guides/recaptcha) pela API do Checkout, afim de aumentar a segurança da sua loja. + +## O que mudou? + +Agora, a API do Checkout suporta também reCATPCHA com validação baseada em pontuação (equivalente à v3), adequada para apps mobile nativos. + +
+A VTEX está integrada com o reCAPTCHA enterprise, que oferece duas abordagens de validação: checkbox (equivalente ao reCAPTCHA v2) e baseada em pontuação (equivalente ao reCAPTCHA v3). Confira este artigo sobre o reCAPTCHA no Checkout da VTEX para aprender qual versão você deve usar dependendo das características da sua loja. Você também pode aprender mais sobre cada método: reCAPTCHA v2 ou reCAPTCHA v3 com a documentação fornecida pelo Google. +
+ +Entretanto, a opção de integração com reCAPTCHA checkbox (equivalente à v2) continua disponível, sendo a opção recomendada caso deseje implementar uma [integração de reCAPTCHA](https://developers.vtex.com/docs/guides/recaptcha) que não seja em um app mobile nativo. + +Atualmente, a validação baseada em pontuação não está disponível para frentes de loja nativas da VTEX – a previsão é que esteja nos próximos meses. Essa solução está disponível apenas para integrações baseadas na Checkout API. + +## O que precisa ser feito? + +Se você usa uma solução de frente de loja nativa da VTEX ou se usa integração com o reCAPTCHA checkbox pela API do Checkout, nenhuma ação é necessária. O reCAPTCHA continuará funcionando de acordo com a sua configuração. + +Caso deseje implementar o reCAPTCHA em uma frente de loja de app mobile nativo, você deve usar o reCAPTCHA baseado em pontuação. Entre em contato com seu time de desenvolvimento e confira o [guia de integração com reCAPTCHA](https://developers.vtex.com/docs/guides/recaptcha). + diff --git a/docs/announcements/pt/checkout-setting-up-the-cardholder-document-id-field.md b/docs/announcements/pt/checkout-setting-up-the-cardholder-document-id-field.md index 9fa08e9c1..4a38867fb 100644 --- a/docs/announcements/pt/checkout-setting-up-the-cardholder-document-id-field.md +++ b/docs/announcements/pt/checkout-setting-up-the-cardholder-document-id-field.md @@ -45,7 +45,7 @@ Para verificar se os provedores de antifraude configurados em sua loja permitem 2. Em **Pagamentos**, clique em **Configurações > Afiliações de Gateway**. 3. Ao selecionar o provedor de antifraude escolhido, verifique se a opção **Campo de documento do titular do cartão **está disponível na tela de configuração. -![campo de documento do titular do cartão](https://images.ctfassets.net/alneenqid6w5/23Hyo1jo4hkC3nXPmOa7NW/5bbfb8cbfce605b09d61e10a8ff06e3b/campo_de_documento_do_titular_do_cart__o.png) +![campo de documento do titular do cartão](//images.ctfassets.net/alneenqid6w5/23Hyo1jo4hkC3nXPmOa7NW/5bbfb8cbfce605b09d61e10a8ff06e3b/campo_de_documento_do_titular_do_cart__o.png)
Caso a opção Campo de documento do titular do cartão não esteja disponível na tela de configuração do seu provedor de antifraude, o campo Identificação do titular do cartão continuará sendo exibido na tela do Checkout da loja e deverá ser obrigatoriamente preenchido pelo cliente. diff --git a/docs/announcements/pt/convert-abandoned-checkouts-into-sales-with-whatsapp-ai-campaigns.md b/docs/announcements/pt/convert-abandoned-checkouts-into-sales-with-whatsapp-ai-campaigns.md new file mode 100644 index 000000000..4ba76450d --- /dev/null +++ b/docs/announcements/pt/convert-abandoned-checkouts-into-sales-with-whatsapp-ai-campaigns.md @@ -0,0 +1,29 @@ +--- +title: 'Transforme checkouts abandonados em vendas com WhatsApp AI Campaigns' +id: 4pzBvWuadV753AdCqPhoVS +status: PUBLISHED +createdAt: 2024-06-26T11:08:16.663Z +updatedAt: 2024-06-26T11:27:29.365Z +publishedAt: 2024-06-26T11:27:29.365Z +contentType: updates +productTeam: Others +author: 2AhArvGNSPKwUAd8GOz0iU +slug: transforme-checkouts-abandonados-em-vendas-com-whatsapp-ai-campaigns +locale: pt +legacySlug: transforme-checkouts-abandonados-em-vendas-com-whatsapp-ai-campaigns +announcementImageID: '' +announcementSynopsisPT: 'WhatsApp AI Campaigns impulsiona vendas ao recuperar checkouts abandonados.' +--- + +Desenvolvemos uma nova funcionalidade, o WhatsApp AI Campaigns. Essa nova funcionalidade permite que lojistas enviem automaticamente lembretes personalizados por WhatsApp aos usuários que não finalizaram suas compras. + +Esses lembretes são projetados para motivar os usuários a retornarem à página de pagamento e completarem suas transações, melhorando assim a experiência de compra e impulsionando as vendas. + +A nova funcionalidade do WhatsApp AI Campaigns oferece melhorias, tais como: +- **Personalização de mensagens:** direciona mensagens personalizadas para os usuários que não finalizaram suas compras. +- **Acompanhamento em tempo real:** permite acompanhar o desempenho das campanhas em tempo real por meio do painel da VTEX. +- **Configuração rápida:** ativa a funcionalidade sem a necessidade de codificação. +- **Redirecionamento após expiração:** permite redirecionar o usuário para o checkout mesmo após a expiração da sessão. + +## O que precisa ser feito? +A funcionalidade já está disponível para todas as lojas que utilizam [Store Framework](https://help.vtex.com/tracks/store-development--3fHF3GIjK8UugnQKIakpl9/5DTcawNjc5MovtD7HNqURl#store-framework) que não tenham customizações no checkout. Para implementar esta funcionalidade na sua loja, acesse [Recupere checkouts abandonados com WhatsApp AI Campaigns](https://help.vtex.com/pt/tutorial/recovering-abandoned-checkouts-with-whatsapp-ai-campaigns--20i0zLQHt72LKzVEmk1CRZ?&utm_source=autocomplete) diff --git a/docs/announcements/pt/coupon-experience-improvements.md b/docs/announcements/pt/coupon-experience-improvements.md index be067095c..668a6cb9d 100644 --- a/docs/announcements/pt/coupon-experience-improvements.md +++ b/docs/announcements/pt/coupon-experience-improvements.md @@ -27,7 +27,7 @@ A nova experiência de Cupons oferece os seguintes recursos: A nova [Lista de cupons](https://help.vtex.com/pt/tutorial/lista-de-cupons-beta--5z5ya3IonsC2W4B5h4JrsZ) exibe todos os cupons cadastrados na sua loja, possibilitando gerenciar seus dados e analisar em quais pedidos foram utilizados. -![listacupons pt](https://images.ctfassets.net/alneenqid6w5/2uuixGwgV7WgvGhpwZnQiM/a883b91403037b62476bb53c0b905ad3/listacupons_pt.gif) +![listacupons pt](//images.ctfassets.net/alneenqid6w5/2uuixGwgV7WgvGhpwZnQiM/a883b91403037b62476bb53c0b905ad3/listacupons_pt.gif) ### Acesso mais fácil aos códigos de cupom @@ -44,7 +44,7 @@ Os novos filtros possibilitam a visualização apenas dos cupons que atendem a c - Última edição - Tipo de cupom -![filtroscupons pt](https://images.ctfassets.net/alneenqid6w5/4ycZkMAbrCVdN5sryskEcE/0d0fe4fe0dc88f7fdadc0bc21999a946/filtroscupons_pt.gif) +![filtroscupons pt](//images.ctfassets.net/alneenqid6w5/4ycZkMAbrCVdN5sryskEcE/0d0fe4fe0dc88f7fdadc0bc21999a946/filtroscupons_pt.gif) ### Grupos de cupons para gerenciamento ágil diff --git a/docs/announcements/pt/custom-selection-of-sellers-for-b2b-purchases.md b/docs/announcements/pt/custom-selection-of-sellers-for-b2b-purchases.md new file mode 100644 index 000000000..47c2948e0 --- /dev/null +++ b/docs/announcements/pt/custom-selection-of-sellers-for-b2b-purchases.md @@ -0,0 +1,32 @@ +--- +title: 'Seleção personalizada de sellers para compras B2B' +id: 2AezDuup65tH3MyBBWDasG +status: PUBLISHED +createdAt: 2023-12-21T13:29:04.048Z +updatedAt: 2023-12-21T18:13:37.674Z +publishedAt: 2023-12-21T18:13:37.674Z +contentType: updates +productTeam: Others +author: 2AhArvGNSPKwUAd8GOz0iU +slug: selecao-personalizada-de-sellers-para-compras-b2b +locale: pt +legacySlug: selecao-personalizada-de-sellers-para-compras-b2b +announcementImageID: '' +announcementSynopsisPT: 'Atribuir sellers às organizações compradoras permite que estas tenham seus pedidos atendidos por sellers selecionados.' +--- + +A VTEX disponibiliza uma nova funcionalidade que permite às organizações compradoras (B2B) escolher e selecionar um grupo exclusivo de sellers destinados a atender os seus pedidos de compra. + +## O que mudou? + +A partir de agora, cada organização compradora poderá determinar quais sellers estão habilitados a exibir produtos durante um processo de compra realizado por seus compradores. + +## Por que fizemos essa mudança? + +Para permitir um processo de compra mais ágil, centralizado e que simplifique o acesso direto dos compradores aos produtos de sellers selecionados. + +## O que precisa ser feito? + +Nenhuma ação é necessária. A funcionalidade já está disponível para todas as lojas. +Para mais informações sobre como criar uma nova atribuição de seller, acesse [Configurando atribuição de sellers a organizações compradoras (B2B)](https://help.vtex.com/pt/tutorial/configurando-atribuicao-de-sellers-a-organizacoes-compradoras-b2b-xky--3VJtKNbLpVAl71uVdaOqpE). + diff --git a/docs/announcements/pt/customize-your-payment-conditions-with-the-new-card-level-functionality.md b/docs/announcements/pt/customize-your-payment-conditions-with-the-new-card-level-functionality.md index e544c38b7..47d4cfa98 100644 --- a/docs/announcements/pt/customize-your-payment-conditions-with-the-new-card-level-functionality.md +++ b/docs/announcements/pt/customize-your-payment-conditions-with-the-new-card-level-functionality.md @@ -35,6 +35,6 @@ A configuração é similar à das demais condições especiais de pagamento. A principal diferença é que, depois de selecionar o país e o banco emissor, o lojista pode escolher entre as opções de Card Level disponibilizadas pela instituição financeira escolhida. -![comousarcardlevel](https://images.ctfassets.net/alneenqid6w5/29GOP06jAv6PhE408fiaD8/947436f46b295ce09ab7928a9bb7ce95/comousarcardlevel.gif) +![comousarcardlevel](//images.ctfassets.net/alneenqid6w5/29GOP06jAv6PhE408fiaD8/947436f46b295ce09ab7928a9bb7ce95/comousarcardlevel.gif) Para saber em detalhes como configurar essa feature, veja nosso [artigo sobre Configuração de Condições Especiais de Pagamento](https://help.vtex.com/tutorial/special-conditions--tutorials_456). diff --git a/docs/announcements/pt/discontinuation-of-legacy-payment-connectors.md b/docs/announcements/pt/discontinuation-of-legacy-payment-connectors.md new file mode 100644 index 000000000..961839207 --- /dev/null +++ b/docs/announcements/pt/discontinuation-of-legacy-payment-connectors.md @@ -0,0 +1,89 @@ +--- +title: 'Descontinuidade de conectores legados de pagamento' +id: 11SHyRwcAr4fs46K7PccOr +status: PUBLISHED +createdAt: 2024-03-15T10:19:40.450Z +updatedAt: 2024-04-08T19:55:00.286Z +publishedAt: 2024-04-08T19:55:00.286Z +contentType: updates +productTeam: Financial +author: 6DODK49lJPk3yvcoe6GB6g +slug: descontinuidade-de-conectores-legados-de-pagamento +locale: pt +legacySlug: descontinuidade-de-conectores-legados-de-pagamento +announcementImageID: '' +announcementSynopsisPT: 'Conectores de pagamento legados serão removidos da plataforma VTEX' +--- + +Em prosseguimento ao processo de [descontinuidade dos conectores legados de pagamento](https://help.vtex.com/pt/announcements/conectores-legados-de-pagamentos-serao-descontinuados-em-2024--4R5YIjUu1IWkiOHzXtQU14), a tabela abaixo apresenta os conectores legados a serem removidos da plataforma VTEX e os novos conectores (integrados via Payment Provider Protocol) já disponíveis para substituí-los: + +| **Conector legado** | **Nova versão (Conector PPP)** | +| :---: | :---: | +| Adyen | AdyenV3 | +| Alignet | AlignetV2 | +| Amex | - | +| AuthorizeNet/AuthorizeDotNet | - | +| BanamexInvoice | - | +| BankInvoiceItau/BankIssuedInvoiceItau | MaxiPagoV4 | +| BankInvoiceSantander/BankIssuedInvoiceSantander | Egetnet | +| Bcash | - | +| BoldCron | - | +| Bradesco/RegisteredBankInvoiceBradesco | - | +| Braspag/BraspagV2 | CieloEcommerce | +| Cielo/CieloV3 | CieloEcommerce | +| Conductor | - | +| Credomatic | - | +| CyberSource | Cybersource IO | +| Decidir/DecidirV1 | Payway | +| ERede/E-Rede V2/ERedeRest | Itaú Rede | +| Evolucard | - | +| Firstdata | - | +| IPay88 | - | +| ItauShopline | MaxiPagoV4 | +| Koin | Koin-Payments | +| MaxiPago | MaxiPagoV4 | +| MeoWallet | - | +| MercadoPagoV1 | MercadoPagoV2 | +| MobilPay | - | +| Moip | YamiSplitMoipV1 | +| MOLPay | - | +| Mundipagg/MundipaggFraudPrevention | PagarmeV3 | +| Nexxpago | - | +| NPS | - | +| PagamentoDigital | - | +| PagBrasil | PagBrasilV2 | +| PagHiper | PagHiperV2 ou PagHiperV3 | +| PagoEfectivo | PagoEfectivoV2 | +| PagosNet | - | +| PagosWeb | - | +| PagSeguro/PagSeguroDirect | - | +| PayClub | - | +| Payme | PayMee | +| Paymentez | PaymentezV2 | +| PaymentHub | - | +| PaymentsOS | PayUv2 | +| PayPal/PayPalPlus | PayPalV2 | +| PayU/PayUGlobal | PayUv2 | +| Payzen | - | +| Place2Pay/PlaceToPay | PlaceToPayLatam | +| Rede Pay/RedePay | Itaú Rede | +| Redecard | Itaú Rede | +| Redsys/RedsysV2 | - | +| SafetyPay | SafetyPayV2 | +| SalesMachine | - | +| Scopus | - | +| Sitef/SitefDirectSale/SitefPreauth | ESITEF | +| Stelo | SteloM1V2 | +| TNSPay | EvoPayments | +| TodoPago | - | +| WebPay/WebPay2P | - | +| WorldPay | Worldpay-Payments-Via-WPG | + +## O que precisa ser feito? + +Caso a sua loja utilize algum dos conectores legados listados acima, realize as ações específicas de acordo com a situação de cada conector: + +- __Conector legado não possui ainda conector PPP correspondente disponível__: abra um ticket no [Suporte VTEX](https://help.vtex.com/pt/support) para que o time de CX responsável pela sua conta possa auxiliá-lo na verificação de quais conectores PPP disponíveis são mais adequados ao seu tipo de operação e podem ser configurados em sua loja. + +- __Conector PPP disponível para substituir conector legado__: entre em contato com o seu provedor de pagamento para obter mais informações sobre o processo de migração e configuração do novo conector em sua loja. + diff --git a/docs/announcements/pt/discover-the-new-feature-that-allows-bulk-data-import-for-organizations-and.md b/docs/announcements/pt/discover-the-new-feature-that-allows-bulk-data-import-for-organizations-and.md new file mode 100644 index 000000000..4b162e369 --- /dev/null +++ b/docs/announcements/pt/discover-the-new-feature-that-allows-bulk-data-import-for-organizations-and.md @@ -0,0 +1,30 @@ +--- +title: 'Conheça a nova funcionalidade que permite a importação em massa de dados sobre organizações e centros de custos ' +id: 6XwSfF6YYjIiIDoxR3NoDN +status: PUBLISHED +createdAt: 2024-04-29T17:36:01.588Z +updatedAt: 2024-05-21T14:07:17.423Z +publishedAt: 2024-05-21T14:07:17.423Z +contentType: updates +productTeam: Others +author: 2AhArvGNSPKwUAd8GOz0iU +slug: conheca-a-nova-funcionalidade-que-permite-a-importacao-em-massa-de-dados +locale: pt +legacySlug: conheca-a-nova-funcionalidade-que-permite-a-importacao-em-massa-de-dados +announcementImageID: '' +announcementSynopsisPT: 'Facilite a gestão de organizações: Bulk Import simplifica atualizações e manutenção de dados' +--- + +A VTEX disponibiliza uma nova funcionalidade de importação em massa, permitindo a simplificação do processo de atualização e manutenção de informações para organizações compradoras, seus usuários (membros) e centros de custo. + +## O que mudou? + +A partir de agora, as lojas que utilizam [B2B Suite](https://developers.vtex.com/docs/apps/vtex.b2b-suite) podem realizar a importação de organizações compradoras, centros de custo e membros por meio de um arquivo em formato **XLSX** ou da [API de Bulk import](https://developers.vtex.com/docs/api-reference/buyer-organizations?endpoint=overview). + +## Por que fizemos essa mudança? + +Para melhorar a eficiência na gestão de informações em organizações compradoras. + +## O que precisa ser feito? + +Nenhuma ação é necessária. A funcionalidade estará disponível para todas as lojas que tenham o aplicativo B2B Suite instalado. diff --git a/docs/announcements/pt/displaying-pickup-points-on-google-maps.md b/docs/announcements/pt/displaying-pickup-points-on-google-maps.md index 25452b35f..5b5a12650 100644 --- a/docs/announcements/pt/displaying-pickup-points-on-google-maps.md +++ b/docs/announcements/pt/displaying-pickup-points-on-google-maps.md @@ -17,7 +17,7 @@ announcementSynopsisPT: 'Aplicativo que lista Pontos de Retirada e os exibe como Uma das funcionalidades mais comuns de websites e lojas online é a disponibilização de mapas que sinalizam a localização de lojas físicas. Com o novo app [Store Locator](https://apps.vtex.com/vtex-store-locator/p#overview), as lojas desenvolvidas com VTEX IO podem utilizar o Google Maps para listar os Pontos de Retirada registrados na loja e exibi-los como marcadores em um mapa. -![Maps](https://images.ctfassets.net/alneenqid6w5/5Y2mR6XMrFEcRFTAapWrGY/ac3eb4449114856b2c0e573644840dec/mapas.png) +![Maps](//images.ctfassets.net/alneenqid6w5/5Y2mR6XMrFEcRFTAapWrGY/ac3eb4449114856b2c0e573644840dec/mapas.png) ## O que mudou? As lojas desenvolvidas com VTEX IO agora podem instalar o aplicativo Store Locator e apresentar os pontos de retirada no Google Maps através de marcadores. diff --git a/docs/announcements/pt/empower-your-customers-with-the-new-reviews-and-ratings-app.md b/docs/announcements/pt/empower-your-customers-with-the-new-reviews-and-ratings-app.md index 01cbafc1f..158752503 100644 --- a/docs/announcements/pt/empower-your-customers-with-the-new-reviews-and-ratings-app.md +++ b/docs/announcements/pt/empower-your-customers-with-the-new-reviews-and-ratings-app.md @@ -25,7 +25,7 @@ O aplicativo está disponível na [VTEX App Store](https://apps.vtex.com/ "VTEX - Possibilita moderar as avaliações: aprovar as avaliações de produtos antes de serem disponibilizadas na página do produto; - Permite que você configure a sua loja para habilitar avaliações anônimas. -![Reviews and Ratings - Printscreen](https://images.ctfassets.net/alneenqid6w5/2WZ7g7iF3goyERWcguegBV/6b79887b72f793cd2f600e8a1505de8a/Screen_Shot_2020-12-07_at_15.52.05.png) +![Reviews and Ratings - Printscreen](//images.ctfassets.net/alneenqid6w5/2WZ7g7iF3goyERWcguegBV/6b79887b72f793cd2f600e8a1505de8a/Screen_Shot_2020-12-07_at_15.52.05.png) ## Quais os benefícios? - Permite que o seu consumidor faça compras com mais confiança e assertividade baseando-se em avaliações de outros usuários; diff --git a/docs/announcements/pt/ensure-more-safety-and-control-on-your-order-authorization-screen.md b/docs/announcements/pt/ensure-more-safety-and-control-on-your-order-authorization-screen.md index 41397822a..8737ffbce 100644 --- a/docs/announcements/pt/ensure-more-safety-and-control-on-your-order-authorization-screen.md +++ b/docs/announcements/pt/ensure-more-safety-and-control-on-your-order-authorization-screen.md @@ -39,7 +39,7 @@ Para fazer isso é necessário adicionar um produto chamado `Order Authorization 6. Escolha o tipo de permissão desejada: `Save Configuration`, para permitir que o usuário edite e salve modificações, ou `View Configuration`, para permitir a visualização da página de Autorização de Pedidos. 7. Clique em **Salvar** -![GIT-OrderAutho](https://images.ctfassets.net/alneenqid6w5/4jnwsJuKbMW7YMt6g3Jhfp/19219d84c921d287462551b1b5ddbd00/GIT-OrderAutho.gif) +![GIT-OrderAutho](//images.ctfassets.net/alneenqid6w5/4jnwsJuKbMW7YMt6g3Jhfp/19219d84c921d287462551b1b5ddbd00/GIT-OrderAutho.gif) Após adicionar este novo produto a um perfil, certifique-se de que os usuários desejados estão associados a este perfil de acesso. diff --git a/docs/announcements/pt/extension-hub-expand-your-operation-through-vtex-admin.md b/docs/announcements/pt/extension-hub-expand-your-operation-through-vtex-admin.md index 021400b83..d224d66d6 100644 --- a/docs/announcements/pt/extension-hub-expand-your-operation-through-vtex-admin.md +++ b/docs/announcements/pt/extension-hub-expand-your-operation-through-vtex-admin.md @@ -3,8 +3,8 @@ title: 'Hub de Extensões: Estenda a sua operação pelo Admin VTEX' id: 4FYJCHTttMa0znV1mdHW9w status: PUBLISHED createdAt: 2023-05-31T22:15:06.695Z -updatedAt: 2023-06-04T22:02:53.542Z -publishedAt: 2023-06-04T22:02:53.542Z +updatedAt: 2023-08-02T14:37:08.083Z +publishedAt: 2023-08-02T14:37:08.083Z contentType: updates productTeam: Apps author: 4ubliktPJIsvyl1hq91RdK @@ -17,7 +17,7 @@ announcementSynopsisPT: 'A nova seção do Admin VTEX para encontrar parceiros, Hub de Extensões é a nova seção do Admin VTEX que reúne desenvolvedores parceiros e merchants que querem estender as funcionalidades da sua operação. Pelo Hub de Extensões, parceiros podem publicar suas extensões e merchants podem visualizar, comprar, instalar e gerenciar extensões. O Hub de Extensões estará disponível globalmente em todas as lojas VTEX durante o terceiro trimestre (Q3) de 2023. Caso você queira habilitar o Hub de Extensões na sua loja imediatamente, você pode fazer o pedido [abrindo um ticket para o nosso suporte](https://help.vtex.com/pt/tutorial/abrir-chamados-para-o-suporte-vtex--16yOEqpO32UQYygSmMSSAM). -![Extensions Hub GIF](https://images.ctfassets.net/alneenqid6w5/2J9kCcwWYl36mQjphjpoOv/e5d1491570f8676841390e1899c54250/Extensions_Hub.gif) +![Extensions Hub GIF](//images.ctfassets.net/alneenqid6w5/2J9kCcwWYl36mQjphjpoOv/e5d1491570f8676841390e1899c54250/Extensions_Hub.gif) ## O que mudou? @@ -49,7 +49,7 @@ O [site Portal de Parceiros](https://partnerportal.vtex.com/) continuará existi O Hub de Extensões estará disponível para todas as lojas a partir do terceiro trimestre (Q3) de 2023. Caso você queira habilitar o Hub de Extensões na sua loja imediatamente, você pode fazer o pedido [abrindo um ticket para o nosso suporte](https://help.vtex.com/pt/tutorial/abrir-chamados-para-o-suporte-vtex--16yOEqpO32UQYygSmMSSAM). Em seguida, para começar a utilizar o Hub de Extensões, basta acessá-lo no Admin da sua loja. No painel lateral esquerdo do Admin VTEX, clique no ícone **Extensões** e o Hub de Extensões estará visível na parte superior do menu. -![Extensions Hub painel](https://images.ctfassets.net/alneenqid6w5/6agEF92xgLL9slUgOgnI8j/8e71018376cc86219f4aa0ddd0d01ffa/Extensions_Hub_panel_PT.png) +![Extensions Hub painel](//images.ctfassets.net/alneenqid6w5/6agEF92xgLL9slUgOgnI8j/8e71018376cc86219f4aa0ddd0d01ffa/Extensions_Hub_panel_PT.png) ## Por que fizemos essa mudança? @@ -60,3 +60,5 @@ Além disso, renovamos a experiência de compra de apps na **App Store**. Com po Por fim, nosso objetivo é estreitar o relacionamento entre os lojistas e parceiros VTEX. Assim, lojistas que desejam implementar soluções únicas para suas lojas, agora podem encontrar e contatar diretamente parceiros e desenvolvedores pelo **Parceiros** no Admin VTEX. Para mais informações, veja a nossa [documentação do Extensions Hub](https://help.vtex.com/pt/tracks/hub-de-extensoes--AW7klkYMh557y5IUOgzco). + +_\*Edição em 02/08/2023: A página **Parceiros** será disponibilizada futuramente. Ainda não há uma previsão de quando esta página estará disponível._ diff --git a/docs/announcements/pt/fastcheckout-boost-your-conversion-with-the-new-checkout.md b/docs/announcements/pt/fastcheckout-boost-your-conversion-with-the-new-checkout.md new file mode 100644 index 000000000..bee0fba4a --- /dev/null +++ b/docs/announcements/pt/fastcheckout-boost-your-conversion-with-the-new-checkout.md @@ -0,0 +1,70 @@ +--- +title: 'FastCheckout: aumente sua conversão com o novo checkout' +id: 1sOAAmRehyJ1YkzbG4BkE2 +status: PUBLISHED +createdAt: 2024-04-03T18:54:06.111Z +updatedAt: 2024-04-23T10:00:03.018Z +publishedAt: 2024-04-23T10:00:03.018Z +contentType: updates +productTeam: Shopping +author: 2o8pvz6z9hvxvhSoKAiZzg +slug: fastcheckout-aumente-sua-conversao-com-o-novo-checkout +locale: pt +legacySlug: fastcheckout-aumente-sua-conversao-com-o-novo-checkout +announcementImageID: '' +announcementSynopsisPT: 'Apresentamos o FastCheckout: inovação em checkout para experiências personalizadas e de alta conversão.' +--- + + +Com o compromisso contínuo de inovar e a entregar excelência aos nossos clientes, a VTEX apresenta o **FastCheckout**, a mais recente evolução em nosso checkout. A nova solução permite criar experiências de checkout personalizadas com alta conversão, sempre atualizadas com novas funcionalidades. + +![fastcheckout](//images.ctfassets.net/alneenqid6w5/42O8ebq6UcdyuSyvUukhM/4e751e1a0b31e6e68d6f9053f0451ecd/image.png) + +## O que mudou? + +Anteriormente, o Checkout VTEX apresentava uma experiência ultrapassada para os clientes, não seguindo os padrões de inovações do mercado. Além disso, toda a customização era dependente de códigos CSS e Javascript. + +Agora, para oferecer uma experiência mais dinâmica aos clientes, realizamos melhorias significativas nos seguintes aspectos do Checkout VTEX: + +* Experiência otimizada para a conversão, baseada em pesquisas das melhores experiências de usuário segundo a [Baymard Institute](https://baymard.com/). +* Suporte para opções omnichannel sofisticadas. +* Alta performance, mesmo em carrinhos com muitos itens. +* Aparência e funcionalidades customizáveis. +* Otimização para dispositivos móveis e desktop. +* Atualizações constantes para oferecer a melhor experiência, por meio de estudo de novas funcionalidades. +* Possibilidade de fechar a compra sem necessidade de cadastro. +* Possibilidade de aceitar múltiplos cupons por padrão. + +### Customização descomplicada + +O FastCheckout permite uma experiência de checkout customizável, adaptando-se aos contextos e necessidades dos lojistas. No FastCheckout, é possível personalizar os elementos a seguir via Admin, sem necessidade de código: + +* Incluir o logotipo da loja no checkout. +* Customizar cores dos botões e menus do checkout. +* Definir limites de valores da compra e do carrinho. +* Ocultar ou adicionar os elementos de **Código promocional**, de **Previsão de envio** e de **Exibição de preço de SKU**. +* Configurar o Adobe Analytics e o Google Maps API. +* Adicionar descrição em texto que deseje exibir para o cliente. +* Desabilitar e habilitar a informação de impostos dentro do **Resumo do Pedido**. + +Proporcionamos a liberdade de incluir elementos completamente customizados, sem a necessidade de conhecimento em JavaScript ou CSS. + +
+

A primeira versão lançada do FastCheckout permite customizações limitadas. Em breve, será possível personalizar completamente o conteúdo utilizando os pontos de extensão da FastStore Platform.

+
+ +### Novo fluxo de compra + +O novo fluxo de compra no FastCheckout é projetado para ser dinâmico e intuitivo, para oferecer aos seus clientes uma experiência de compra mais fluida e simplificada. Com etapas claramente definidas e uma navegação intuitiva, tornamos o processo de checkout mais eficiente. + +![GIFCheckout](//images.ctfassets.net/alneenqid6w5/3BruRej7wHet2sTobFDLBD/27979c72da22a010d210379d502dab88/GIFCheckout.gif) + +## Por que fizemos essa mudança? + +O novo checkout foi concebido com o objetivo de aumentar a conversão das lojas e facilitar a customização da experiência de checkout. O FastCheckout oferece uma navegação fluida e intuitiva, garantindo uma jornada de compra mais simples. + +Facilitamos significativamente a customização, adaptável a experiência do usuário de acordo com as necessidades específicas feitas pelo Admin. + +## O que precisa ser feito? + +Para participar do programa early access do FastCheckout, entre em contato com [nosso Suporte](https://support.vtex.com/hc/pt-br/requests). A equipe da VTEX entrará em contato e avaliará se as funcionalidades disponíveis neste primeiro lançamento atendem às suas necessidades. Caso positivo, você será chamado para aderir ao nosso programa Beta e todos os usuários na conta da sua loja serão atualizados para a nova experiência. Nenhuma configuração adicional é necessária. diff --git a/docs/announcements/pt/faster-customer-support-with-new-solutions-for-vtex-clients.md b/docs/announcements/pt/faster-customer-support-with-new-solutions-for-vtex-clients.md new file mode 100644 index 000000000..95ff19ae3 --- /dev/null +++ b/docs/announcements/pt/faster-customer-support-with-new-solutions-for-vtex-clients.md @@ -0,0 +1,35 @@ +--- +title: 'Atendimento mais rápido com nova solução para suporte de clientes VTEX' +id: 2ofvmblxC8uksroSiWmna0 +status: PUBLISHED +createdAt: 2023-06-29T13:08:03.574Z +updatedAt: 2023-06-29T13:23:21.815Z +publishedAt: 2023-06-29T13:23:21.815Z +contentType: updates +productTeam: Billing +author: 0QBQws7rk0t5Mnu8fgfUv +slug: atendimento-mais-rapido-com-nova-solucao-para-suporte-de-clientes-vtex +locale: pt +legacySlug: atendimento-mais-rapido-com-nova-solucao-para-suporte-de-clientes-vtex +announcementImageID: '' +announcementSynopsisPT: 'Nosso suporte a clientes VTEX agora inclui um bot que utiliza inteligência artificial para tirar suas dúvidas.' +--- + +Nosso suporte a clientes VTEX agora inclui um bot que utiliza inteligência artificial para tirar suas dúvidas sobre nossa plataforma. O bot foi alimentado com o conteúdo das nossas bases de conhecimento para que você desfrute de um atendimento **ágil e sem espera**, com capacidade conversacional feita **sob medida para sua demanda**. + +### O que mudou? + +Ao abrir um [chamado de atendimento](https://help.vtex.com/pt/support) do tipo Técnico, você terá acesso a uma nova tela de conversação em tempo real com o bot VTEX, onde poderá tirar as suas dúvidas sobre a plataforma. O bot oferece **suporte para múltiplos idiomas**, e foi treinado com a base de conhecimento disponível pela VTEX, como nosso [Help Center](https://help.vtex.com/). + +Mesmo com essa novidade, ainda é possível **continuar o atendimento com nosso time de especialistas do Suporte**, seguindo os SLAs definidos na [política de atendimento de sua região](https://help.vtex.com/pt/faq/como-funciona-o-suporte-da-vtex--3kACEfni4m8Yxa1vnf2ebe#planos-de-suporte). + +### Disponibilidade limitada em versão beta + +Gostaríamos de destacar que essa é uma versão beta do serviço, portanto, inicialmente, o bot estará disponível apenas em regiões selecionadas. + + Pontos importantes a serem considerados: + +* As conversas podem ser compartilhadas com softwares de terceiros para aprimorar nosso serviço. +* Não compartilhe informações que podem identificar sua conta, empresa, clientes, funcionários, ou informações confidenciais da sua empresa por meio do chat. +* Estamos empenhados em aprimorar continuamente as respostas do bot. No entanto, ele poderá ocasionalmente fornecer informações inconsistentes. Em caso de dúvidas, você pode continuar contando com nosso Help Center, Developer Portal e chamados para nosso suporte. + diff --git a/docs/announcements/pt/gain-speed-and-practicality-with-the-updated-price-table-feature.md b/docs/announcements/pt/gain-speed-and-practicality-with-the-updated-price-table-feature.md index 700fed0bc..9208a85e0 100644 --- a/docs/announcements/pt/gain-speed-and-practicality-with-the-updated-price-table-feature.md +++ b/docs/announcements/pt/gain-speed-and-practicality-with-the-updated-price-table-feature.md @@ -21,7 +21,7 @@ Agora é possível criar Tabelas de Preços de forma mais intuitiva, prática e Antes, para criar uma tabela de preços, era necessário ir até o filtro do módulo de Preços e digitar o nome da tabela a ser criada. Agora, adicionamos um novo botão __Tabelas de Preços__ que permite criar e selecionar as tabelas de preço que você deseja visualizar. -![Annoucement Price table PT](https://images.ctfassets.net/alneenqid6w5/22qst5crxgQq0Mdih3XgnK/93c3034eabe8c139143bcb2fc92ec35f/Annoucement_Price_table_PT.png) +![Annoucement Price table PT](//images.ctfassets.net/alneenqid6w5/22qst5crxgQq0Mdih3XgnK/93c3034eabe8c139143bcb2fc92ec35f/Annoucement_Price_table_PT.png) ## Vantagens diff --git a/docs/announcements/pt/get-more-agility-managing-your-orders-events-with-feed-v3.md b/docs/announcements/pt/get-more-agility-managing-your-orders-events-with-feed-v3.md index 60c080ec1..606cf39d5 100644 --- a/docs/announcements/pt/get-more-agility-managing-your-orders-events-with-feed-v3.md +++ b/docs/announcements/pt/get-more-agility-managing-your-orders-events-with-feed-v3.md @@ -3,8 +3,8 @@ title: 'Ganhe mais agilidade na gestão dos eventos dos seus pedidos com o Feed id: 49FssyfGcJfvGfrb3JQjVr status: PUBLISHED createdAt: 2019-02-18T19:55:07.210Z -updatedAt: 2019-12-31T15:13:12.603Z -publishedAt: 2019-12-31T15:13:12.603Z +updatedAt: 2024-01-03T18:00:45.130Z +publishedAt: 2024-01-03T18:00:45.130Z contentType: updates productTeam: Post-purchase author: 6AcGyun1hSWewU8YcaQiO @@ -31,7 +31,5 @@ Por serem soluções independentes e não se tratar de uma migração, é possí ## O que você precisa fazer -Encontre o passo a passo da configuração do feed v3 no nosso tutorial [Feed v3 de Gerenciamento de pedidos](https://help.vtex.com/pt/tutorial/feed-v3-de-gerenciamento-de-pedidos) - - +Encontre o passo a passo da configuração em [Feed v3](https://developers.vtex.com/docs/guides/orders-feed). diff --git a/docs/announcements/pt/get-to-know-the-new-vtex-status-page.md b/docs/announcements/pt/get-to-know-the-new-vtex-status-page.md new file mode 100644 index 000000000..3350ffdbc --- /dev/null +++ b/docs/announcements/pt/get-to-know-the-new-vtex-status-page.md @@ -0,0 +1,36 @@ +--- +title: 'Conheça a nova página de Status da VTEX' +id: 7n6kl6CftvChNUU1BJFmqw +status: PUBLISHED +createdAt: 2023-12-22T13:42:40.056Z +updatedAt: 2023-12-22T13:57:46.734Z +publishedAt: 2023-12-22T13:57:46.734Z +contentType: updates +productTeam: Reliability +author: 1malnhMX0vPThsaJaZMYm2 +slug: conheca-a-nova-pagina-de-status-da-vtex +locale: pt +legacySlug: conheca-a-nova-pagina-de-status-da-vtex +announcementImageID: '' +announcementSynopsisPT: 'Reformulamos a página de Status VTEX, com foco na transparência e na comunicação eficaz sobre incidentes e manutenções.' +--- + +Lidar com incidentes é uma parte crucial da experiência dos lojistas, por isso é fundamental tornar esse processo o mais transparente e informativo possível. A partir dessa necessidade, reformulamos a página de status da plataforma ([status.vtex.com](https://status.vtex.com/)), para aprimorar como comunicamos eventos de manutenção e incidentes. + +## O que mudou? + +Anteriormente, enfrentamos desafios ao categorizar incidentes em apenas quatro componentes: Checkout, WebStore, Administrative Environment e Internal Modules. Em algumas situações, a categorização ampla não refletia com precisão o impacto real do incidente. Por exemplo, um problema com um conector de pagamento poderia ser marcado como um problema no componente Checkout, levando a uma comunicação inadequada sobre a extensão do problema. + +Agora, apresentamos 18 componentes mais específicos agrupados em quatro categorias – Storefront, Checkout, Admin e Developer Tools – com foco não apenas em nossa arquitetura interna, mas principalmente em onde os sintomas podem ser observados por lojistas. A imagem a seguir apresenta todos os componentes exibidos na nova página: + +![status-page-vtex](//images.ctfassets.net/alneenqid6w5/7s1xozhZ4Kih3e9Atsuq6a/08f9ab11d14629a3f6e534268be71b06/status-page-vtex.png) + +Confira o artigo [Página de status da VTEX](https://help.vtex.com/pt/tutorial/pagina-de-status-da-vtex--gPhqDn9IQ3c67wbJEX3JJ) para mais informações sobre cada componente. + +## Por que fizemos essa mudança? + +Atualizamos a página de status da plataforma para proporcionar uma experiência de comunicação mais clara e contextualizada durante e após incidentes e manutenções agendadas, permitindo que lojistas compreendam melhor o impacto real em suas operações. + +## O que precisa ser feito? + +Acesse a nova página em [status.vtex.com](https://status.vtex.com/) e leia o guia [Página de status da VTEX](https://help.vtex.com/pt/tutorial/pagina-de-status-da-vtex--gPhqDn9IQ3c67wbJEX3JJ) para mais detalhes. diff --git a/docs/announcements/pt/get-your-store-ready-for-black-friday-with-our-best-practices-guide.md b/docs/announcements/pt/get-your-store-ready-for-black-friday-with-our-best-practices-guide.md index 09c211d4c..0d7524d20 100644 --- a/docs/announcements/pt/get-your-store-ready-for-black-friday-with-our-best-practices-guide.md +++ b/docs/announcements/pt/get-your-store-ready-for-black-friday-with-our-best-practices-guide.md @@ -21,4 +21,4 @@ Como fazemos todos os anos, criamos uma cartilha com recomendações e dicas exc Disponível para clientes e parceiros VTEX, o guia pode ser acessado pela homepage do seu Admin ou diretamente pela URL `https://{AccountName}.myvtex.com/admin/blackfriday`. Basta substituir `{AccountName}` pelo Account Name da sua loja. -![Announcement Cartilha BF](https://images.ctfassets.net/alneenqid6w5/etqQlJKljisiesmY8kUYS/c45814633c167f8af372df7ec75749ab/Announcement_Cartilha_BF.png) +![Announcement Cartilha BF](//images.ctfassets.net/alneenqid6w5/etqQlJKljisiesmY8kUYS/c45814633c167f8af372df7ec75749ab/Announcement_Cartilha_BF.png) diff --git a/docs/announcements/pt/get-your-store-ready-for-shopping-season-with-our-best-practices-guide-2022.md b/docs/announcements/pt/get-your-store-ready-for-shopping-season-with-our-best-practices-guide-2022.md index d718adc30..4c9e321aa 100644 --- a/docs/announcements/pt/get-your-store-ready-for-shopping-season-with-our-best-practices-guide-2022.md +++ b/docs/announcements/pt/get-your-store-ready-for-shopping-season-with-our-best-practices-guide-2022.md @@ -27,4 +27,4 @@ https://{AccountName}.myvtex.com/admin/shopping-season Basta substituir `{AccountName}` pelo Account Name da sua loja, como na imagem abaixo. -![Shopping Season Guidelines - 2022 - PT](https://images.ctfassets.net/alneenqid6w5/3vmyW3BipNCRN698zQdRVQ/55de9dc55b06266326e99aa3d0b89836/Screen_Shot_2022-10-19_at_18.15.20.png) +![Shopping Season Guidelines - 2022 - PT](//images.ctfassets.net/alneenqid6w5/3vmyW3BipNCRN698zQdRVQ/55de9dc55b06266326e99aa3d0b89836/Screen_Shot_2022-10-19_at_18.15.20.png) diff --git a/docs/announcements/pt/google-catalog-migration.md b/docs/announcements/pt/google-catalog-migration.md new file mode 100644 index 000000000..4f98b50db --- /dev/null +++ b/docs/announcements/pt/google-catalog-migration.md @@ -0,0 +1,40 @@ +--- +title: 'Migração do catálogo Google' +id: 5dwWSG8NVTSXpylGZC67FU +status: PUBLISHED +createdAt: 2024-05-22T19:50:50.806Z +updatedAt: 2024-05-22T20:16:57.592Z +publishedAt: 2024-05-22T20:16:57.592Z +contentType: updates +productTeam: Channels +author: 2p7evLfTcDrhc5qtrzbLWD +slug: migracao-do-catalogo-google +locale: pt +legacySlug: migracao-do-catalogo-google +announcementImageID: '' +announcementSynopsisPT: 'Realize a integração com o Google Shopping sem perder a relevância dos seus anúncios.' +--- + +Desenvolvemos a funcionalidade de **Migração do catálogo Google** para mapear e realizar match entre os produtos do seller no catálogo VTEX e os anúncios do seller no Google shopping. + +A funcionalidade é destinada a sellers que antes integravam os produtos de sua loja com o Google por meio de uma plataforma externa a VTEX e agora passam a integrar através do [conector Google Shopping](https://help.vtex.com/pt/tracks/configurar-integracao-com-o-google-shopping--25Sl7iOqq58PGfVfTAo8Xw) na VTEX. + +## Por que desenvolvemos a funcionalidade? + +O objetivo dessa funcionalidade é possibilitar ao seller a migração da relevância de seus anúncios no Google Shopping. Ao migrar sua integração para o conector da VTEX, você não perde o histórico de relevância dos seus anúncios. + +
+A migração de catálogo apenas mapeia e realiza match entre produtos do catálogo VTEX com anúncios já existentes no Merchant Center do Google Shopping. +
+ +## O que precisa ser feito? + +Para realizar a migração, você deve entrar em solicitar para o suporte da VTEX. Mas antes é necessário seguir os dois requisitos abaixo: + +1. Criar uma nova política comercial que não deve ter produtos vinculados. +2. Configurar a integração com o Google Shopping, utilizando a nova política comercial criada no passo anterior. + +Então, entre em contato com o suporte da VTEX solicitando a migração. Para o retorno dessa solicitação, considere o prazo de até quatro dias úteis. + +Com a migração finalizada, você deve incluir os SKUs que deseja anunciar no Google shopping à política comercial que está cadastrada na integração. + diff --git a/docs/announcements/pt/google-pay-new-payment-method-available-on-vtex.md b/docs/announcements/pt/google-pay-new-payment-method-available-on-vtex.md new file mode 100644 index 000000000..3518de750 --- /dev/null +++ b/docs/announcements/pt/google-pay-new-payment-method-available-on-vtex.md @@ -0,0 +1,37 @@ +--- +title: 'Google Pay: novo meio de pagamento na plataforma VTEX' +id: 4HWD5UwH4FsjUyOqDcOFiX +status: PUBLISHED +createdAt: 2023-06-20T18:18:22.678Z +updatedAt: 2023-06-28T13:00:03.123Z +publishedAt: 2023-06-28T13:00:03.123Z +contentType: updates +productTeam: Shopping +author: 2o8pvz6z9hvxvhSoKAiZzg +slug: google-pay-novo-meio-de-pagamento-na-plataforma-vtex +locale: pt +legacySlug: google-pay-novo-meio-de-pagamento-na-plataforma-vtex +announcementImageID: '' +announcementSynopsisPT: 'Integração Google Pay na VTEX: checkout rápido e seguro com apenas um toque.' +--- + +O pagamento pelo Google Pay está disponível para as lojas VTEX. Essa nova integração nativa permite que os lojistas ofereçam uma experiência de checkout mais rápida e segura para seus clientes. + +O Google Pay usa Tokens, em vez dos números reais dos cartões, vinculados ao dispositivo do usuário. Com isso as taxas de aprovação são maiores e o número de fraudes é significativamente reduzido. + +Além disso, ele possui milhões de cartões já registrados. Ainda armazena os dados dos cartões adicionados à Carteira do Google ou diretamente no serviço. Disponibilizando todos esses cartões em qualquer site ou aplicativo que tenha o botão "Pagar com Google Pay" com apenas um clique. + +## O que mudou? + +O Google Pay é uma plataforma de carteira digital e um sistema de pagamento online desenvolvido pelo Google para viabilizar compras no aplicativo e compras com toque para pagar em dispositivos móveis, permitindo que os usuários façam pagamentos com telefones, tablets ou relógios Android. + +A partir de agora, você pode adicionar o Google Pay como meio de pagamento na sua loja, proporcionando aos seus clientes um processo de checkout mais ágil e conveniente. + +![google-pay-checkout-pt](//images.ctfassets.net/alneenqid6w5/5EjOagjPXAeIAAN0Fpzkdq/1e5184005b2c0a2098589a1abffb9e72/image.png) + +## O que precisa ser feito? + +Primeiro, leia [Google Pay and Wallet APIs Acceptable Use Policy](https://payments.developers.google.com/terms/aup) para conferir os tipos de produtos e serviços que não podem ser usados com Google Pay. + +Para habilitar o Google Pay como meio de pagamento da sua loja, siga nossa track [Google Pay](https://help.vtex.com/pt/tracks/carteira-digital-e-wallet--6X8YyZBoVJpz5R8oXciTyu/61JMBvM5Vanqj6RaJsP8CT). + diff --git a/docs/announcements/pt/google-shopping-new-option-to-submit-prices.md b/docs/announcements/pt/google-shopping-new-option-to-submit-prices.md new file mode 100644 index 000000000..34cc1fb19 --- /dev/null +++ b/docs/announcements/pt/google-shopping-new-option-to-submit-prices.md @@ -0,0 +1,39 @@ +--- +title: 'Google Shopping: nova opção de envio de preço' +id: 4qtyADXxyaUCbOD498K14l +status: PUBLISHED +createdAt: 2023-12-13T23:27:59.782Z +updatedAt: 2023-12-14T13:10:09.812Z +publishedAt: 2023-12-14T13:10:09.812Z +contentType: updates +productTeam: Channels +author: 2p7evLfTcDrhc5qtrzbLWD +slug: google-shopping-nova-opcao-de-envio-de-preco +locale: pt +legacySlug: google-shopping-nova-opcao-de-envio-de-preco +announcementImageID: '' +announcementSynopsisPT: 'Atualize sua integração: novas formas de aplicar desconto no Google Shopping.' +--- + +Atualizamos as modalidades de envio de preços de produtos na [integração com o Google Shopping](https://help.vtex.com/pt/tracks/configurar-integracao-com-o-google-shopping--25Sl7iOqq58PGfVfTAo8Xw/2kGKxwD9HKJvTLDTikQ4zG) para que os lojistas possam oferecer anúncios com mais qualidade e descontos com o [meio de pagamento](https://help.vtex.com/pt/tutorial/diferenca-entre-meios-de-pagamento-e-condicoes-de-pagamento--3azJenhGFyUy2gsocms42Q) que melhor atender à demanda do público da loja. + +## O que mudou? + +Anteriormente, no cadastro da [integração com o Google Shopping](https://help.vtex.com/pt/tracks/configurar-integracao-com-o-google-shopping--25Sl7iOqq58PGfVfTAo8Xw/2kGKxwD9HKJvTLDTikQ4zG), era encontrada a opção **Considerar desconto para pagamento com boleto no preço enviado.** Agora, ela foi substituída por **Aplicar desconto no preço enviado.** Com a atualização, as lojas VTEX podem utilizar uma das duas opções abaixo para configurar o preço enviado ao Google Shopping: +- **Enviar preço-base (para preços com desconto):** apresentará somente os produtos cadastrados com [preço lista](https://help.vtex.com/pt/tracks/precos-101--6f8pwCns3PJHqMvQSugNfP/3XcXp0r5WrJvogB8KIX4Kx#preco-de-lista). +- **Aplicar desconto no preço enviado:** apresentará no Google Shopping os produtos da loja VTEX com o desconto e o meio de pagamento cadastrados. + +
+ A configuração Aplicar desconto no preço enviado está disponível somente para lojas VTEX Brasil. +
+ +![envio-de-precos-google-pt](//images.ctfassets.net/alneenqid6w5/5ZZihnxaawRM55WkmZ8YJA/309246aab10954d984d851b58442a4ef/envio-de-precos-google-pt.png) + +## O que precisa ser feito? + +A atualização estará disponível para todas as [contas VTEX que atuam como seller](https://help.vtex.com/pt/tutorial/estrategias-de-marketplace-na-vtex--tutorials_402#sendo-seller-vtex) a partir de 14 de dezembro de 2023. +Para contas que ainda não utilizam a integração com o Google Shopping e desejam ativar as configurações **Enviar preço base (para preços com desconto)** e **Aplicar desconto no preço enviado**, siga [esta trilha](https://help.vtex.com/pt/tracks/configurar-integracao-com-o-google-shopping--25Sl7iOqq58PGfVfTAo8Xw/2kGKxwD9HKJvTLDTikQ4zG) para começar a utilizar as novas configurações. Para contas já integradas com o Google Shopping e com a configuração **Considerar desconto para pagamento com boleto no preço enviado** ativa, após a atualização a configuração correspondente **Aplicar desconto no preço enviado** já estará ativa conforme imagem abaixo: + +![fluxo-update-news-google](//images.ctfassets.net/alneenqid6w5/3JvNH6bvMe4warWK5aOrNv/9f4ee800552c105e69dae21676a58b31/fluxo-update-news-google.png) + +Confira a documentação e saiba como [Configurar desconto vinculado ao meio de pagamento](https://help.vtex.com/pt/tracks/configurar-integracao-com-o-google-shopping--25Sl7iOqq58PGfVfTAo8Xw/3AqbcsWrge8zLt0BC5CtGd#desconto-vinculado-ao-metodo-de-pagamento) e como [Configurar o desconto no conector](https://help.vtex.com/pt/tracks/configurar-integracao-com-o-google-shopping--25Sl7iOqq58PGfVfTAo8Xw/wWyl0Njxgs5KfXvxYZJrl). diff --git a/docs/announcements/pt/headless-cms-create-non-duplicatable-pages.md b/docs/announcements/pt/headless-cms-create-non-duplicatable-pages.md index 0648cb342..39f8cce0a 100644 --- a/docs/announcements/pt/headless-cms-create-non-duplicatable-pages.md +++ b/docs/announcements/pt/headless-cms-create-non-duplicatable-pages.md @@ -17,7 +17,7 @@ announcementSynopsisPT: 'Conheça o Singleton: tipo de content type no Headless O Singleton é um novo tipo de content type que permite comerciantes criar e gerenciar uma única página de um content type no Headless CMS. Content types do tipoSingleton não podem ser duplicados. Isto garanteque haja apenas uma página daquele content type e que o conteúdo seja consistente em toda a loja. -![singleton-br](https://images.ctfassets.net/alneenqid6w5/6aMWhl66yiP8YLJr5Bzuo5/7030fc9c4424018f377c56ad3c02c25e/singleton-br.gif) +![singleton-br](//images.ctfassets.net/alneenqid6w5/6aMWhl66yiP8YLJr5Bzuo5/7030fc9c4424018f377c56ad3c02c25e/singleton-br.gif)
O content type Singleton está disponível apenas para lojas usando o VTEX Headless CMS (Atualmente está em fase Beta). diff --git a/docs/announcements/pt/headless-cms-deeper-insights-into-page-publication-status.md b/docs/announcements/pt/headless-cms-deeper-insights-into-page-publication-status.md new file mode 100644 index 000000000..f43d6322a --- /dev/null +++ b/docs/announcements/pt/headless-cms-deeper-insights-into-page-publication-status.md @@ -0,0 +1,35 @@ +--- +title: 'Headless CMS: mais informações sobre o status de publicação de páginas' +id: 9G9ILO21L5sGtEVIHFhLr +status: PUBLISHED +createdAt: 2023-10-18T12:31:52.699Z +updatedAt: 2023-10-18T20:56:21.584Z +publishedAt: 2023-10-18T20:56:21.584Z +contentType: updates +productTeam: VTEX IO +author: 4oTZzwYoyhy1tDBwLuemdG +slug: headless-cms-mais-informacoes-sobre-o-status-de-publicacao-de-paginas +locale: pt +legacySlug: headless-cms-mais-informacoes-sobre-o-status-de-publicacao-de-paginas +announcementImageID: '' +announcementSynopsisPT: 'Status de publicação no Headless CMS será descontinuado em favor do Build Status para rastreamento detalhado do deploy.' +--- + +A partir de 01 de novembro de 2023, o status **Publicando** em Páginas no Headless CMS será descontinuado. Agora, você poderá acompanhar o status do deploy das páginas por meio da ferramenta **Build Status**, como [anunciado anteriormente](https://help.vtex.com/pt/announcements/headless-cms-mantenha-se-informado-sobre-o-progresso-das-suas-publicacoes--3ajb4FgE6nmqjblpSEg3SP). Essa ferramenta oferece uma visão mais detalhada do processo de deploy das suas páginas. + +Quando uma nova página é criada, ela recebe o status de **Rascunho**, indicando que ainda não foi feito o deploy. Após o deploy da página, o status é atualizado para **Publicado**, o que significa que o processo de compilação (build) poderá ser iniciado. Após a conclusão da compilação, a página ficará disponível para os usuários finais. + +![Build Status - PT](//images.ctfassets.net/alneenqid6w5/4oOFiKgKpuTVaBics5MaI0/3b495e096d368969817a01eaea027f08/publishing-status-pt.gif) + +## O que mudou? + +O status **Publicando** era usado anteriormente para descrever o processo de deploy de uma página CMS no FastStore. No entanto, ele não dava muitos detalhes do processo. + +Agora, ao integrar a ferramenta Build Status a outros sistemas, como [Lançamentos](https://help.vtex.com/pt/tutorial/planner-pagina-calendario-beta--46wSZ7Z5xoXQPP0xHfIx9C), WebOps e [FastStore](https://www.faststore.dev/), o Headless CMS fornece informações mais completas sobre o status desses sistemas. + +## Por que fizemos essa mudança? +A ferramenta Build Status foi implementada para melhorar a clareza e garantir a transparência do processo de deploy. + +## O que precisa ser feito? +Essa funcionalidade será implementada no Headless CMS em 01 de novembro de 2023 e nenhuma ação é necessária. + diff --git a/docs/announcements/pt/headless-cms-events-available-in-audit.md b/docs/announcements/pt/headless-cms-events-available-in-audit.md new file mode 100644 index 000000000..cb0ce0a16 --- /dev/null +++ b/docs/announcements/pt/headless-cms-events-available-in-audit.md @@ -0,0 +1,47 @@ +--- +title: 'Eventos do Headless CMS disponíveis no Audit' +id: 2WQz4dwteRahTD71hIHNNc +status: PUBLISHED +createdAt: 2023-12-08T14:36:53.841Z +updatedAt: 2023-12-08T14:57:21.295Z +publishedAt: 2023-12-08T14:57:21.295Z +contentType: updates +productTeam: Master Data +author: 1malnhMX0vPThsaJaZMYm2 +slug: eventos-do-headless-cms-disponiveis-no-audit +locale: pt +legacySlug: eventos-do-headless-cms-disponiveis-no-audit +announcementImageID: '' +announcementSynopsisPT: 'Adicionamos eventos do Headless CMS aos registros do Audit.' +--- + +O [Audit](https://help.vtex.com/pt/tutorial/audit--5RXf9WJ5YLFBcS8q8KcxTA), módulo que registra eventos que acontecem na sua loja para auditoria futura, agora processa eventos do [Headless CMS](https://help.vtex.com/pt/tutorial/gerenciando-paginas--3DO6rBhZ1p3zndnFu5BgRt) – a solução da VTEX que permite gerenciar conteúdo na web com autonomia para criar, editar e publicar conteúdo por meio do VTEX Admin. + +## O que mudou? + +Adicionamos os eventos do Headless CMS listados a seguir aos registros do Audit: + +| Ação | Descrição | Detalhes do evento | +|---|---|---| +| TRY_PUBLISHING | Tentativa de publicar uma página. | ID do evento. | +| TRY_PUBLISH_IN_RELEASE | Tentativa de publicar um lançamento. | ID do evento. | +| TRY_UNPUBLISHING | Tentativa de despublicar uma página. | ID do evento. | +| RESTORE_CONTENT | Restauração de conteúdo. | ID do evento. | +| TRY_UPDATING_DRAFT | Tentativa de atualizar um rascunho. | ID do evento. | +| TRY_UNPUBLISHING_AND_OVERWRITING | Tentativa de despublicar e sobrescrever uma página. | ID do evento. | +| done.invoke.deleteContent | Exclusão de conteúdo. | ID do evento. | +| done.invoke.deleteContentVariant | Exclusão de uma versão do conteúdo. | ID do evento. | + +Na coluna **Ação**, todos os eventos do Headless CMS também apresentam as seguintes informações: + +* **CONTENT_ID:** código identificador único do conteúdo. +* **VARIANT_ID:** código identificador único da versão do conteúdo. +* **WORKSPACE:** workspace em que a alteração foi realizada. + + + +## O que precisa ser feito? + +Nenhuma ação é necessária. A mudança no Audit já está ativa para todas as contas, registrando a [lista de eventos](#o-que-mudou) citada acima. diff --git a/docs/announcements/pt/headless-cms-new-authorization-requirement.md b/docs/announcements/pt/headless-cms-new-authorization-requirement.md new file mode 100644 index 000000000..433243eb7 --- /dev/null +++ b/docs/announcements/pt/headless-cms-new-authorization-requirement.md @@ -0,0 +1,58 @@ +--- +title: 'Headless CMS: nova solicitação de autorização' +id: 7G056zzZmGFBztkRqhpUgj +status: PUBLISHED +createdAt: 2024-02-02T12:34:37.766Z +updatedAt: 2024-02-02T14:14:58.237Z +publishedAt: 2024-02-02T14:14:58.237Z +contentType: updates +productTeam: VTEX IO +author: 4oTZzwYoyhy1tDBwLuemdG +slug: headless-cms-nova-solicitacao-de-autorizacao +locale: pt +legacySlug: headless-cms-nova-solicitacao-de-autorizacao +announcementImageID: '' +announcementSynopsisPT: 'Usuários agora precisam do recurso CMS GraphQL API para gerenciar conteúdo. Atualize os perfis de acesso de acordo.' +--- + +A partir de 15 de Fevereiro, todos os [usuários](https://developers.vtex.com/docs/guides/api-authentication-using-user-tokens) e [chaves de aplicação](https://developers.vtex.com/docs/guides/api-authentication-using-application-keys) que precisarem acessar o Headless CMS deverão ter os [recursos](https://help.vtex.com/en/tutorial/license-manager-resources--3q6ztrC8YynQf6rdc6euk3) `See CMS menu on the top-bar` e `Settings` do License Manager adicionados aos seus [perfis de acesso](https://help.vtex.com/tutorial/roles--7HKK5Uau2H6wxE1rH5oRbc). Para o gerenciamento de conteúdo no Headless CMS, também é necessário ter o [recurso](https://help.vtex.com/en/tutorial/license-manager-resources--3q6ztrC8YynQf6rdc6euk3) `CMS GraphQL API`. Esse requisito se aplica à API do Headless CMS e ao Admin VTEX. + +## O que mudou? +Antes, o gerenciamento de conteúdo da loja no Headless CMS podia ser feito por usuários e chaves de aplicação +sem ter um recurso específico do License Manager associado ao seu perfil de acesso. + +Agora, qualquer solicitação via API do Headless CMS ou Admin VTEX autenticará o usuário e verificará se ele tem os recursos necessários associados ao seu perfil de acesso. +Os recursos `See CMS menu on the top-bar` e `Settings` concedem acesso ao Headless CMS. Para o gerenciamento de conteúdo, os usuários também precisam do recurso `CMS GraphQL API`. Sem este recurso, não será possível gerenciar o conteúdo no Headless CMS. + +## Por que fizemos esta mudança? +Essa alteração visa aumentar a segurança e simplificar o acesso do usuário ao Headless CMS, proporcionando aos usuários um ambiente mais controlado e seguro para gerenciar o conteúdo da loja. + +## O que precisa ser feito? +Certifique-se de que os usuários do Headless CMS estejam associados aos recursos `CMS GraphQL API`, `See CMS menu on the top-bar` e `Settings` em seus perfis de acesso, seja [criando um novo perfil de acesso](#criar-um-novo-perfil-de-acesso) ou [editando um existente](#editar-um-perfil-de-acesso). + +
+

Para gerenciar usuários e perfis de acesso, é necessário ter o recurso Save access profile do produto License Manager associado ao perfil de acesso do usuário. Por exemplo, o User Administrator - RESTRICTED é um perfil de acesso predefinido que tem o recurso Save access profile associado a ele.

+ +
+ +### Criar um novo perfil de acesso + +Se você ainda não criou um perfil de acesso específico para os usuários do Headless CMS e deseja criar um, acesse o guia [Criando um perfil de acesso](https://help.vtex.com/pt/tutorial/roles--7HKK5Uau2H6wxE1rH5oRbc?&utm_source=autocomplete#creating-a-role). Não deixe de associar o perfil de acesso aos recursos `CMS GraphQL API`, `See CMS menu on the top-bar` e `Settings` na seção **Produtos e recursos**. + +### Editar um perfil de acesso + +Para editar um perfil de acesso já existente para usuários do Headless CMS, siga os passos abaixo: + +1. Acesse o Admin VTEX. +2. Clique no avatar do seu perfil na barra superior do VTEX Admin, representado pela inicial do seu email, e clique em **Configurações da conta > Perfis de acesso**. +3. Clique no **nome do perfil** atribuído aos usuários do Headless CMS. + +
+

A opção de criar perfis de acesso personalizados pode variar de acordo com a configuração da loja, e cada loja pode definir um perfil específico para os usuários do Headless CMS.

+
+ +4. Na página **Editar perfil de acesso**, vá até a seção **Produtos e recursos**. +5. Procure pelo produto **CMS** e clique nele. +6. Selecione os recursos `CMS GraphQL API`, `See CMS menu on the top-bar` e `Settings`. +7. Clique em `Salvar`. + diff --git a/docs/announcements/pt/headless-cms-simplify-content-creation-and-management-with-projects.md b/docs/announcements/pt/headless-cms-simplify-content-creation-and-management-with-projects.md new file mode 100644 index 000000000..43f5443e8 --- /dev/null +++ b/docs/announcements/pt/headless-cms-simplify-content-creation-and-management-with-projects.md @@ -0,0 +1,39 @@ +--- +title: 'Headless CMS: simplifique a criação e o gerenciamento de conteúdo com Projetos' +id: 6pl14hf2E6sNgR9ykCJkj8 +status: PUBLISHED +createdAt: 2023-11-01T16:39:47.055Z +updatedAt: 2023-11-16T14:17:47.228Z +publishedAt: 2023-11-16T14:17:47.228Z +contentType: updates +productTeam: VTEX IO +author: 4oTZzwYoyhy1tDBwLuemdG +slug: headless-cms-simplifique-a-criacao-e-o-gerenciamento-de-conteudo-com +locale: pt +legacySlug: headless-cms-simplifique-a-criacao-e-o-gerenciamento-de-conteudo-com +announcementImageID: '' +announcementSynopsisPT: 'Headless CMS - Gerencie seus projetos de forma centralizada e personalizada.' +--- + +**Projetos** é a nova funcionalidade do Headless CMS que simplifica o gerenciamento de diversas experiências digitais, como aplicativos móveis, sites e email marketing em uma única tela. + +![Projects overview](//images.ctfassets.net/alneenqid6w5/3RgVmOuLr7SJmEfots0KMZ/c5a1f1ba3077c11504d9f78c1712c59e/projects-two-pt.png) + +Com ele, você pode personalizar as configurações, o conteúdo e a marca de cada projeto para públicos ou objetivos específicos. + +## O que mudou? +Antes, para lidar com diferentes projetos com diferentes públicos-alvo ou soluções, era necessário acessar o VTEX Admin, ir para **Aplicativos** > **Hub de Extensões** > **Gerenciamento de Aplicativos** e, em seguida, procurar o aplicativo **CMS (alpha)**. No aplicativo **CMS (alpha)**, cada projeto precisava ser criado e configurado individualmente. + +Agora, a interface de **Projetos** permite que você gerencie todos os seus projetos a partir de uma experiência centralizada, além de permitir que você navegue entre os projetos facilmente, edite as configurações, o conteúdo e a identidade em um só lugar. Essa melhoria aumenta sua capacidade de se adaptar, atendendo diferentes públicos e objetivos. + +![Projects pages](//images.ctfassets.net/alneenqid6w5/5sXlS9M78whzUVdSxJiKpX/b5bd29ece472c96fceb0aefb71a5365a/projects-one-pt-certo.gif) + +## Por que fizemos essa mudança? +Com a interface de **Projetos**, você poderá: + +- Simplificar o processo de gerenciamento de conteúdo em diferentes projetos. +- Centralizar os projetos em um único local +- Atender de forma eficaz públicos ou objetivos específicos por meio de diferentes projetos. + +## O que precisa ser feito? +A funcionalidade já está disponível em todas as contas que tenham o Headless CMS instalado. Acesse o guia [Gerenciando projetos](https://help.vtex.com/pt/tutorial/gerenciando-projetos--42IpDFqTVTESH8DCypJMPM) para saber mais sobre como usá-lo. diff --git a/docs/announcements/pt/headless-cms-stay-informed-on-your-publication-progress.md b/docs/announcements/pt/headless-cms-stay-informed-on-your-publication-progress.md new file mode 100644 index 000000000..9d660dd04 --- /dev/null +++ b/docs/announcements/pt/headless-cms-stay-informed-on-your-publication-progress.md @@ -0,0 +1,44 @@ +--- +title: 'Headless CMS: mantenha-se informado sobre o progresso das suas publicações' +id: 3ajb4FgE6nmqjblpSEg3SP +status: CHANGED +createdAt: 2023-08-21T12:33:36.149Z +updatedAt: 2023-10-04T13:35:38.902Z +publishedAt: 2023-08-21T15:36:01.683Z +contentType: updates +productTeam: VTEX IO +author: 4oTZzwYoyhy1tDBwLuemdG +slug: headless-cms-mantenha-se-informado-sobre-o-progresso-das-suas-publicacoes +locale: pt +legacySlug: headless-cms-mantenha-se-informado-sobre-o-progresso-das-suas-publicacoes +announcementImageID: '' +announcementSynopsisPT: ' Mantenha-se informado sobre as etapas de publicação do Headless CMS e identifique rapidamente erros de publicação.' +--- + +O Headless CMS agora conta com uma funcionalidade de notificação que mantém você informado durante cada etapa do processo de publicação. As novas notificações fornecem atualizações sobre cada estágio de uma publicação no VTEX Headless CMS, mantendo os usuários informados sobre os estágios de compilação (build) da publicação em Lançamentos, VTEX Headless CMS e FastStore. + +![Headless CMS - Notificações](//images.ctfassets.net/alneenqid6w5/3snUhFhKzrzE71wg5GJRws/faec3fe558ef0b94048f83cefd6a5106/headless-cms-publish-pt.gif) + +Essa funcionalidade também permite identificar e relatar erros durante o deploy, indicando o estágio exato do erro. Além de oferecer a opção de refazer os deploys, se necessário. + +## O que mudou? +Anteriormente, quando uma publicação não acontecia, era difícil determinar a origem do problema, o que dificultava o debugging e a notificação do problema, além de gerar atrasos no lançamento de campanhas. + +Com esta funcionalidade, agora você pode acompanhar o status de cada estágio do deploy: + +| Status | Descrição +| ------------------------------------- | ---------------------------------------------------------------------------- | +| **Publicação iniciada** | CMS inicia a publicação do lançamento. | +| **Build** | Processo de colocar em produção as alterações do lançamento. | +| **Atualizar o status dos documentos** | Atualiza todos os documentos, incluindo as novas alterações. | +| **Concluir lançamento** | Atualiza o status do lançamento. | + +Caso ocorra um erro durante a implementação, a notificação indicará o estágio em que se deu o erro. Você pode clicar em `Tentar novamente` para refazer o deploy. + +![Headless CMS - Novo deploy](//images.ctfassets.net/alneenqid6w5/wxnKpmFM0GRlSAB7uboMK/b9ce5d741d88aa05661c2e592b9cf550/headless-cms-redeploy-pt.gif) + +## Por que fizemos essa mudança? +A funcionalidade de notificação permite que você tenha maior autonomia para entender e resolver os problemas relacionados às publicações da loja, possibilitando identificá-los e relatá-los com precisão, além de repetir o processo de publicação. + +## O que precisa ser feito? +Nenhuma ação é necessária, já que essa funcionalidade já foi implementada no Headless CMS. diff --git a/docs/announcements/pt/headless-cms-updated-user-permissions.md b/docs/announcements/pt/headless-cms-updated-user-permissions.md new file mode 100644 index 000000000..1c3a39e5f --- /dev/null +++ b/docs/announcements/pt/headless-cms-updated-user-permissions.md @@ -0,0 +1,18 @@ +--- +title: '' +id: 6EvqWHQ2akp2dpdjChGJcy +status: DRAFT +createdAt: 2024-01-11T18:15:47.624Z +updatedAt: 2024-01-11T18:21:20.966Z +publishedAt: +contentType: updates +productTeam: VTEX IO +author: 4oTZzwYoyhy1tDBwLuemdG +slug: untitled-entry-2024-01-11-at-18-15-47 +locale: pt +legacySlug: untitled-entry-2024-01-11-at-18-15-47 +announcementImageID: '' +announcementSynopsisPT: '' +--- + + diff --git a/docs/announcements/pt/improved-security-for-the-customers-first-purchase.md b/docs/announcements/pt/improved-security-for-the-customers-first-purchase.md index d506c3480..c9eac3b2e 100644 --- a/docs/announcements/pt/improved-security-for-the-customers-first-purchase.md +++ b/docs/announcements/pt/improved-security-for-the-customers-first-purchase.md @@ -1,9 +1,9 @@ --- title: 'Melhoria de segurança na primeira compra do cliente' -id: DKlfRaMNHxgQhUT5VqRrK +id: 3RBko0KXi8eOm4nKARgReD status: DRAFT -createdAt: 2023-04-28T12:35:44.503Z -updatedAt: 2023-06-09T15:37:43.651Z +createdAt: 2023-07-03T11:34:49.078Z +updatedAt: 2023-10-09T14:12:03.607Z publishedAt: contentType: updates productTeam: Shopping @@ -21,7 +21,7 @@ Visando aprimorar a segurança das informações da sua loja, a VTEX realizou me Durante a primeira compra, as informações pessoais do cliente são exibidas sem mascaramento junto ao carrinho, já que ele ainda não possui um perfil criado na loja. -Agora, durante a criação de um novo carrinho, além do cookie `checkout.vtex.com` que contém o orderFormId, um novo cookie (`CheckoutOrderFormOwnership`) será encaminhado. Isso permitirá que apenas o cliente que criou o carrinho tenha acesso irrestrito às suas informações. +Agora, durante a criação de um novo carrinho, além do cookie `checkout.vtex.com` que contém o `orderFormId`, um novo cookie (`CheckoutOrderFormOwnership`) será encaminhado. Isso permitirá que apenas o cliente que criou o carrinho tenha acesso irrestrito às suas informações. Caso haja uma tentativa externa de acesso aos dados do carrinho, as informações pessoais do cliente original não poderão ser visualizadas, pois os dados aparecerão mascarados. diff --git a/docs/announcements/pt/improvement-of-discount-price-viewing-experience.md b/docs/announcements/pt/improvement-of-discount-price-viewing-experience.md index cfcc9b4a7..96574029b 100644 --- a/docs/announcements/pt/improvement-of-discount-price-viewing-experience.md +++ b/docs/announcements/pt/improvement-of-discount-price-viewing-experience.md @@ -24,16 +24,16 @@ Antes desta mudança, era possível ocorrer erros de visualização no resumo do Considere, por exemplo, um usuário que vê um produto que custa R$ 600,00, elegível para um desconto de 10% em caso de pagamento à vista. A pessoa procede para o checkout e chega à página do resumo do pedido, na qual deverá selecionar as opções de pagamento. Estes são os três erros principais que poderiam ocorrer: - O usuário ainda não selecionou um número de parcelas e o preço é exibido sem descontos, mesmo na opção elegível. -![O usuário ainda não selecionou um número de parcelas](https://images.ctfassets.net/alneenqid6w5/4dFdvU6HcZGvBWSpr0VI04/fe470a5050d3c66d98b21d978f968036/image6.png) +![O usuário ainda não selecionou um número de parcelas](//images.ctfassets.net/alneenqid6w5/4dFdvU6HcZGvBWSpr0VI04/fe470a5050d3c66d98b21d978f968036/image6.png) - O usuário selecionou um número de parcelas não elegível para desconto e o preço é exibido sem descontos, mesmo na opção elegível (à vista). -![O usuário selecionou um número de parcelas não elegível para desconto](https://images.ctfassets.net/alneenqid6w5/nY13uDOX3JBOJvCN5Oj2i/d931d2d73ffb7f1b8c8ddbf7310b7bc9/image8.png) +![O usuário selecionou um número de parcelas não elegível para desconto](//images.ctfassets.net/alneenqid6w5/nY13uDOX3JBOJvCN5Oj2i/d931d2d73ffb7f1b8c8ddbf7310b7bc9/image8.png) - O usuário selecionou um número de parcelas elegível (à vista) para desconto e o desconto é exibido mesmo em opções não elegíveis. -![O usuário selecionou um número de parcelas elegível para desconto (à vista)](https://images.ctfassets.net/alneenqid6w5/3hRThIcKzoGWirn17UIXqV/bd64d486417ca73e2d510fc03e4ddd05/image2.png) +![O usuário selecionou um número de parcelas elegível para desconto (à vista)](//images.ctfassets.net/alneenqid6w5/3hRThIcKzoGWirn17UIXqV/bd64d486417ca73e2d510fc03e4ddd05/image2.png) Com essa mudança, o desconto será sempre exibido corretamente apenas nas opções de parcelamento elegíveis. -![O desconto será sempre exibido corretamente apenas nas opções de parcelamento elegíveis.](https://images.ctfassets.net/alneenqid6w5/XBFP0W5B1wlGwpoz3In3W/99a531d3dbd3eeae102536126c849212/image4.png) +![O desconto será sempre exibido corretamente apenas nas opções de parcelamento elegíveis.](//images.ctfassets.net/alneenqid6w5/XBFP0W5B1wlGwpoz3In3W/99a531d3dbd3eeae102536126c849212/image4.png) ## Por que realizamos essa mudança? diff --git a/docs/announcements/pt/improvements-in-exporting-prices-via-spreadsheet.md b/docs/announcements/pt/improvements-in-exporting-prices-via-spreadsheet.md index 24cbf885b..ff54522d5 100644 --- a/docs/announcements/pt/improvements-in-exporting-prices-via-spreadsheet.md +++ b/docs/announcements/pt/improvements-in-exporting-prices-via-spreadsheet.md @@ -25,7 +25,7 @@ Na VTEX, é possível alterar o preço várias vezes ao dia de acordo com a estr O cadastro via planilha se dá por duas etapas, a exportação e importação. A exportação dos preços teve sua experiência aprimorada com novas features, buscando dar mais visibilidade ao usuário do status de cada planilha de exportação de preços. -![exportacao pt](https://images.ctfassets.net/alneenqid6w5/3yLQbrPd39kTWYnNrsbJgC/fbf24da5553dee1c5bc0ba5a51e2f070/exportacao_pt.gif) +![exportacao pt](//images.ctfassets.net/alneenqid6w5/3yLQbrPd39kTWYnNrsbJgC/fbf24da5553dee1c5bc0ba5a51e2f070/exportacao_pt.gif) ## O que mudou? diff --git a/docs/announcements/pt/improvements-to-unified-search-in-vtex-sales-app.md b/docs/announcements/pt/improvements-to-unified-search-in-vtex-sales-app.md new file mode 100644 index 000000000..60a9b011e --- /dev/null +++ b/docs/announcements/pt/improvements-to-unified-search-in-vtex-sales-app.md @@ -0,0 +1,43 @@ +--- +title: 'Melhorias na busca unificada do VTEX Sales App' +id: 4ZfzuvJjgtfjNR3UXrggYN +status: PUBLISHED +createdAt: 2024-05-03T12:45:14.073Z +updatedAt: 2024-05-06T13:37:06.301Z +publishedAt: 2024-05-06T13:37:06.301Z +contentType: updates +productTeam: Shopping +author: 2AhArvGNSPKwUAd8GOz0iU +slug: melhorias-na-busca-unificada-do-vtex-sales-app +locale: pt +legacySlug: melhorias-na-busca-unificada-do-vtex-sales-app +announcementImageID: '' +announcementSynopsisPT: 'Melhoramos a busca unificada do VTEX Sales App para aprimorar a experiência dos usuários ao navegar e buscar produtos.' +--- + +Aprimoramos a busca unificada do VTEX Sales App, visando melhorar a experiência dos usuários durante a navegação e busca de produtos no VTEX Sales App. + +Com essa melhoria, os vendedores podem encontrar produtos além do estoque da loja e adicioná-los ao carrinho. Basta clicar no ícone de lupa e digitar o nome do produto, código referência, SKU ID ou EAN na barra de busca da página inicial da loja. + +## O que mudou? +Com a nova melhoria, você encontrará mudanças que visam melhorar sua experiência de busca e compra: + +- **Lista de busca intuitiva:** você terá acesso a uma lista de busca intuitiva e informativa, que oferece uma visão simplificada das suas buscas anteriores. + +- **Visualização detalhada dos produtos:** os espaços foram otimizados, permitindo que você veja mais itens com imagens maiores e de maior qualidade. Ao adicionar produtos ao carrinho, principalmente aqueles com SKU único, o processo de adição agora é mais direto e simplificado. + +- **Refinamento de busca com filtros:** é possível aplicar filtros clicando sobre os filtros pré-definidos, sem a necessidade de enviar o formulário com o botão `Aplicar filtros`. Além disso, os filtros aplicados serão exibidos no topo da página, tornando mais fácil saber quais filtros estão em uso e remover qualquer um de forma simples. + +- **Visualização rápida de produtos indisponíveis:** antes, o sistema exibia todos os produtos como indisponíveis e, após alguns segundos, carregava a informação da disponibilidade. Agora, a disponibilidade do produto é exibida imediatamente quando o produto é exibido. + +- **Otimização para conexões lentas:** com o uso de caches do navegador, a busca retornará novas informações apenas quando necessário, garantindo uma resposta rápida mesmo em cenários de conexão lenta. + +![Mobile - PT](//images.ctfassets.net/alneenqid6w5/2wdRQcrdDW1OKapj13T6Lq/9d6c3d38f68b7ddbca623b0cf4b2067a/mobile__1_.gif) + +## Por que fizemos essa mudança? + +Desenvolvemos esta melhoria principalmente para os vendedores de lojas físicas, para melhorar a sua experiência ao navegar e pesquisar por produtos. Assim, proporcionamos que a sua jornada de busca seja mais intuitiva e informativa. + +## O que precisa ser feito? + +Nenhuma ação é necessária. A funcionalidade será aplicada automaticamente em todas as lojas VTEX que utilizam o VTEX Sales App. Para mais informações, acesse o artigo [Busca unificada no VTEX Sales App](https://help.vtex.com/tracks/instore-usando-o-app--4BYzQIwyOHvnmnCYQgLzdr/9sXeVwoD60qYYgRJ11r5F). diff --git a/docs/announcements/pt/increase-your-sales-with-a-new-order-authorization-screen.md b/docs/announcements/pt/increase-your-sales-with-a-new-order-authorization-screen.md index 4579b561d..98bb3b6ee 100644 --- a/docs/announcements/pt/increase-your-sales-with-a-new-order-authorization-screen.md +++ b/docs/announcements/pt/increase-your-sales-with-a-new-order-authorization-screen.md @@ -22,7 +22,7 @@ Esta ferramenta permite o controle das aprovações de pedidos com mudanças em ## O que muda Agora, ao invés de abrir um chamado diretamente com o suporte, é possível configurar as regras de autorização pelo admin. Para isso, acesse o caminho: Menu - Gerenciamento de Pedidos - Autorização de Pedidos. -![Print Tela Principal OrderAuthorization (2)](https://images.ctfassets.net/alneenqid6w5/3hRybooCq6ynxWhOBN2J6C/58182a66426ecd5d480c9a79a5f8a9e7/Print_Tela_Principal_OrderAuthorization__2_.jpg) +![Print Tela Principal OrderAuthorization (2)](//images.ctfassets.net/alneenqid6w5/3hRybooCq6ynxWhOBN2J6C/58182a66426ecd5d480c9a79a5f8a9e7/Print_Tela_Principal_OrderAuthorization__2_.jpg) ## O que você precisa fazer Importante mencionar que a loja não perde as regras configuradas através do fluxo antigo, que era feito abrindo chamado para a equipe de suporte. Elas serão atualizadas automaticamente na nova tela. diff --git a/docs/announcements/pt/introducing-the-new-shipping-strategy-interfaces.md b/docs/announcements/pt/introducing-the-new-shipping-strategy-interfaces.md index 11133d20b..7f2951423 100644 --- a/docs/announcements/pt/introducing-the-new-shipping-strategy-interfaces.md +++ b/docs/announcements/pt/introducing-the-new-shipping-strategy-interfaces.md @@ -19,7 +19,7 @@ A partir de 31 de maio, estamos lançando para todas as lojas VTEX a versão bet As páginas da **Estratégia de envio** foram atualizadas para o novo design system da VTEX, como pode ser visto a seguir: -![nova_estrategia_envio_announcement_boards_PT](https://images.ctfassets.net/alneenqid6w5/7gWgtAG6jo0wXjKCUKYGnj/b93bbe35c2870827dd761f244cb447dc/nova_estrategia_envio_announcement_boards_PT.png) +![nova_estrategia_envio_announcement_boards_PT](//images.ctfassets.net/alneenqid6w5/7gWgtAG6jo0wXjKCUKYGnj/b93bbe35c2870827dd761f244cb447dc/nova_estrategia_envio_announcement_boards_PT.png) ## O que mudou? diff --git a/docs/announcements/pt/introducing-vtex-ad-network-beta.md b/docs/announcements/pt/introducing-vtex-ad-network-beta.md new file mode 100644 index 000000000..d913ffe63 --- /dev/null +++ b/docs/announcements/pt/introducing-vtex-ad-network-beta.md @@ -0,0 +1,51 @@ +--- +title: 'Apresentando: VTEX Ad Network (Beta)' +id: 5Xk8ekbP2Vb5QoI8GXRsQ6 +status: DRAFT +createdAt: 2024-04-30T16:15:57.595Z +updatedAt: 2024-04-30T17:41:55.796Z +publishedAt: +contentType: updates +productTeam: Others +author: 2Gy429C47ie3tL9XUEjeFL +slug: apresentando-vtex-ad-network-beta +locale: pt +legacySlug: apresentando-vtex-ad-network-beta +announcementImageID: '' +announcementSynopsisPT: 'A VTEX está lançando uma plataforma de anúncios, uma forma de conectar anunciantes a lojas para promover produtos.' +--- + +A VTEX está lançando [VTEX Ad Network (Beta)](https://help.vtex.com/pt/tutorial/vtex-ad-network-beta--2cgqXcBuJmXN2livQvClur). Este é um produto que conecta lojas a marcas interessadas em promover seus produtos. Com esta conexão, anunciantes e lojas podem potencializar seu negócio. + +## Anunciantes + +Anunciantes podem [criar campanhas](https://help.vtex.com/pt/tutorial/anunciando-com-vtex-ad-network-beta--5WoXcJzHc7EQElpPjziqse) de anúncios para promover seus produtos nas frentes de lojas que vendem aqueles produtos. Desta forma, podem impulsionar vendas e visualizar dados para melhorar a tomada de decisão. + +Ao criar campanhas para um produto da sua marca, seu anúncio poderá aparecer em espaços de destaque em diversas lojas VTEX que já possuem aquele produto em seu catálogo. + +![vtex_ad_network_admin_PT](//images.ctfassets.net/alneenqid6w5/7nvJI9GTv53buxMMyvarRa/c479a1adcfce1ab838edfa17aeb6aca7/vtex_ad_network_admin.png) + +## Lojas + +Podem disponibilizar espaço publicitário para que anunciantes promovam seus produtos na sua frente de loja. Estas lojas receberão um valor por cada clique recebido em anúncios na sua loja. + +A VTEX selecionará para a sua loja anúncios de produtos que já compõem o seu catálogo, garantindo uma jornada de compra fluida e sem quebras. Esta seleção é feita com base no contexto de navegação dos clientes da sua loja. + +![vtex_ad_network_sponsored_PT](//images.ctfassets.net/alneenqid6w5/1PlUii3Hd3Tma9trnhqnLS/12e38a4f482a08d13f823b17a88fbf5b/vtex_ad_network_sponsored.png) + +## O que precisa ser feito? + +Veja abaixo como você pode fazer parte da **VTEX Ad Network**, seja como loja ou anunciante. + +### Lojas + +Para disponibilizar espaço publicitário na sua loja, basta instalar o app [VTEX Ad Network para lojas]() na sua conta VTEX. Saiba mais com o artigo [Exibindo anúncios do VTEX Ad Network na sua loja (Beta)](https://help.vtex.com/pt/tutorial/exibindo-anuncios-do-vtex-ad-network-na-sua-loja-beta--6gWgZrMLcS5FDFFdl5LETA). + +
+Por hora, podem disponibilizar espaço de anúncios apenas lojas desenvolvidas com Store Framework. +
+ +### Anunciantes + +Qualquer marca que deseja promover seus produtos que já são vendidos em lojas VTEX pode anunciar com **VTEX Ad Network**. Saiba mais com os artigos [VTEX Ad Network (Beta)](https://help.vtex.com/pt/tutorial/vtex-ad-network-beta--2cgqXcBuJmXN2livQvClur) e [Anunciando com VTEX Ad Network (Beta)](https://help.vtex.com/pt/tutorial/anunciando-com-vtex-ad-network-beta--5WoXcJzHc7EQElpPjziqse). + diff --git a/docs/announcements/pt/ip-and-geolocation-info-is-now-provided-in-emails-containing-access-code-requests.md b/docs/announcements/pt/ip-and-geolocation-info-is-now-provided-in-emails-containing-access-code-requests.md index 40a3f179a..8fa08abd8 100644 --- a/docs/announcements/pt/ip-and-geolocation-info-is-now-provided-in-emails-containing-access-code-requests.md +++ b/docs/announcements/pt/ip-and-geolocation-info-is-now-provided-in-emails-containing-access-code-requests.md @@ -28,4 +28,4 @@ Ao tentar acessar o Admin de uma loja usando um endereço de email, você tem a Segurança é uma das principais preocupações na VTEX, e isso se torna ainda mais importante quando estamos próximos de grandes eventos como a Black Friday. Esse novo recurso pode ajudar a identificar a fonte de uma tentativa de acesso indesejado. -![IP Geolocation email - PT](https://images.ctfassets.net/alneenqid6w5/2lDMP34wKY5qrn4TtIPvKr/0f65303dae22ac38b6f66e1942830224/IP_Geolocation_email_-_PT.png) +![IP Geolocation email - PT](//images.ctfassets.net/alneenqid6w5/2lDMP34wKY5qrn4TtIPvKr/0f65303dae22ac38b6f66e1942830224/IP_Geolocation_email_-_PT.png) diff --git a/docs/announcements/pt/lead-time-configuring-shipping-time-at-sku-level.md b/docs/announcements/pt/lead-time-configuring-shipping-time-at-sku-level.md new file mode 100644 index 000000000..0e8f94c4e --- /dev/null +++ b/docs/announcements/pt/lead-time-configuring-shipping-time-at-sku-level.md @@ -0,0 +1,50 @@ +--- +title: 'Lead time: configure tempo de envio a nível de SKU' +id: 39Q8TeXaDCbmTXFtwpNXlf +status: PUBLISHED +createdAt: 2023-09-22T14:07:20.464Z +updatedAt: 2023-09-28T17:47:25.398Z +publishedAt: 2023-09-28T17:47:25.398Z +contentType: updates +productTeam: Post-purchase +author: 5l9ZQjiivHzkEVjafL4O6v +slug: lead-time-configure-tempo-de-envio-a-nivel-de-sku +locale: pt +legacySlug: lead-time-configure-tempo-de-envio-a-nivel-de-sku +announcementImageID: '' +announcementSynopsisPT: 'Lançamento global do lead time, uma configuração opcional do tempo de envio a nível de SKU.' +--- + +A VTEX disponibilizou para todas as lojas o [lead time](https://help.vtex.com/pt/tutorial/lead-time-tempo-de-envio-a-nivel-de-sku--16yv5Mkj6bTyWR1hCN2f4B), uma configuração do tempo de envio do SKU de um estoque. Ou seja, você pode definir a nível de SKU um tempo de envio adicional no cálculo das promessas de envio apresentadas para os clientes no checkout. + +![lead_time_image_total_time_PT](//images.ctfassets.net/alneenqid6w5/WDlW2CzaAKl3KtzzsgGwc/7aae98aad97be4947233c9ef489f266a/lead_time_image_total_time_PT.png) + +O uso do lead time é opcional e, quando não configurado, o envio de pedidos da loja segue inalterado. Vale ressaltar que as regras de consolidação do checkout se mantêm, calculando o prazo de envio total do pedido pelo maior tempo de um dos itens. + +## O que mudou? + +Antes, o [cálculo de envio](https://help.vtex.com/pt/tutorial/como-funciona-o-calculo-de-envio--tutorials_116) de pedidos considerava os períodos configurados na sua estratégia de envio a nível de: + +* [Estoque](https://help.vtex.com/pt/tutorial/estoque--6oIxvsVDTtGpO7y6zwhGpb) +* [Doca](https://help.vtex.com/pt/tutorial/gerenciar-doca--7K3FultD8I2cuuA6iyGEiW) +* [Política de envio](https://help.vtex.com/pt/tutorial/politica-de-envio--tutorials_140) + +Agora, existe também a opção de configurar o tempo de envio a nível de SKU, com a nova coluna do lead time na página [Gerenciamento de inventário](https://help.vtex.com/pt/tutorial/gerenciar-inventario--tutorials_139), que se encontra no seu Admin VTEX, em **Catálogo > Estoque > Gerenciamento de inventário**, como na imagem abaixo: + +![lead_time_inventory_management_PT](//images.ctfassets.net/alneenqid6w5/mfWUVzj7tgHMQxJTnVjGX/37732ea98f52933cabb401cb6246ab2f/lead_time_inventory_management_PT.png) + +
+Pelo Admin VTEX, o lead time é configurado em dias, até o limite de 365 dias. Por padrão, os dias são contados em dias úteis, mas você pode configurar sua política de envio para que a contagem seja feita em dias corridos. Para configurar períodos em horas, minutos e segundos, é necessário utilizar o endpoint Update inventory by SKU and warehouse. +
+ +## Por que fizemos essa mudança? + +Os principais benefícios com a nova configuração lead time são: + +* **Maior flexibilidade no gerenciamento de inventário**, especialmente útil para negócios com produtos criados sob demanda e cenários _dropshipping_ (o fornecedor envia o produto direto para o cliente). +* **Configurações mais precisas de prazos de envio**, o que facilita a sua gestão de estoque. +* **Estimativas de promessas de envio mais acuradas** para os clientes, o que contribui para melhor experiências de compra. + +## O que precisa ser feito? + +A página [Gerenciamento de inventário](https://help.vtex.com/pt/tutorial/gerenciar-inventario--tutorials_139) do Admin VTEX de todas as lojas foi atualizada com uma coluna do lead time, e não é necessária qualquer ação da sua parte. A utilização do novo campo é opcional, caso você não realize nenhuma configuração, o prazo de envio dos seus pedidos seguirá inalterado. diff --git a/docs/announcements/pt/legacy-payment-connectors-will-be-discontinued-in-2024.md b/docs/announcements/pt/legacy-payment-connectors-will-be-discontinued-in-2024.md new file mode 100644 index 000000000..697814ba7 --- /dev/null +++ b/docs/announcements/pt/legacy-payment-connectors-will-be-discontinued-in-2024.md @@ -0,0 +1,123 @@ +--- +title: 'Conectores legados de pagamentos serão descontinuados em 2024' +id: 4R5YIjUu1IWkiOHzXtQU14 +status: PUBLISHED +createdAt: 2023-10-13T12:52:48.753Z +updatedAt: 2023-10-17T20:57:39.669Z +publishedAt: 2023-10-17T20:57:39.669Z +contentType: updates +productTeam: Shopping +author: 2Gy429C47ie3tL9XUEjeFL +slug: conectores-legados-de-pagamentos-serao-descontinuados-em-2024 +locale: pt +legacySlug: conectores-legados-de-pagamentos-serao-descontinuados-em-2024 +announcementImageID: '' +announcementSynopsisPT: 'Em 2024, a VTEX descontinuará os conectores legados de pagamentos, que não utilizam o Payment Provider Protocol.' +--- + +Para integrar meios de pagamentos à plataforma VTEX, provedores de pagamentos podem criar conectores de pagamentos utilizando o [Payment Provider Protocol](https://help.vtex.com/pt/tutorial/payment-provider-protocol--RdsT2spdq80MMwwOeEq0m) (PPP). Entretanto, há diversos conectores legados utilizando versões anteriores da nossa arquitetura de integração de pagamentos, que são menos estáveis e menos performáticas. + +## O que está mudando? + +
+As mudanças descritas neste documento não terão impacto na Black Friday 2023. Serão realizadas apenas no primeiro trimestre de 2024. +
+ +A VTEX está iniciando a descontinuação destes conectores legados, que acontecerá em etapas: + +- **31 de janeiro de 2024** - Bloqueio da criação de novas afiliações de gateway usando conectores legados de pagamento. A partir desta data, lojas VTEX não poderão mais configurar conexões com os conectores que serão descontinuados. Todas as regras de pagamento já configuradas continuarão funcionando normalmente, sem impacto nas transações. +- **10 de fevereiro de 2024** - Data limite sugerida para submeter novos conectores para homologação. Caso empresas parceiras desejem desenvolver novos conectores usando o [PPP](https://help.vtex.com/pt/tutorial/payment-provider-protocol--RdsT2spdq80MMwwOeEq0m), para substituir os conectores legados, é necessário que submetam para homologação até esta data. Caso contrário, a VTEX não garante a homologação de novos conectores em tempo hábil para que as lojas façam a configuração com o novo conector. Saiba mais sobre o [processo de homologação de novos conectores de pagamento](https://developers.vtex.com/docs/guides/payments-integration-payment-provider-homologation). +- **31 de março de 2024** - Descontinuação definitiva de conectores que não usam o [PPP](https://help.vtex.com/pt/tutorial/payment-provider-protocol--RdsT2spdq80MMwwOeEq0m). A partir desta data a VTEX bloqueará todas as transações de conectores legados de pagamentos. + +### Lista dos conectores legados de pagamentos + +Confira a lista de todos os conectores que serão descontinuados: + +- Adyen +- Alignet +- Amex +- AuthorizeNet/AuthorizeDotNet +- BanamexInvoice +- BankInvoiceItau/BankIssuedInvoiceItau +- BankInvoiceSantander/BankIssuedInvoiceSantander +- Bcash +- BoldCron +- Bradesco/RegisteredBankInvoiceBradesco +- BrasPag/Braspag +- Cielo/CieloV3 +- Conductor +- Credomatic +- CyberSource +- Decidir/DecidirV1 +- ERede/E-Rede V2/ERedeRest +- Evolucard +- Firstdata +- IPay88 +- ItauShopline +- Koin +- MaxiPago +- MeoWallet +- MercadoPagoV1 +- MobilPay +- Moip +- MOLPay +- Mundipagg/MundipaggFraudPrevention +- Nexxpago +- NPS +- PagamentoDigital +- PagBrasil +- PagHiper +- PagoEfectivo +- PagosNet +- PagosWeb +- PagSeguro/PagSeguroDirect +- PayClub +- Payme +- Paymentez +- PaymentHub +- PaymentsOS +- PayPal/PayPalPlus +- PayU/PayUGlobal +- Payzen +- Place2Pay/PlaceToPay +- Rede Pay/RedePay +- Redecard +- Redsys/RedsysV2 +- SafetyPay +- SalesMachine +- Scopus +- Sitef/SitefDirectSale/SitefPreauth +- Stelo +- TNSPay +- TodoPago +- WebPay/WebPay2P +- WorldPay + +## Por que estamos fazendo essa mudança? + +Os conectores que utilizam o [PPP](https://help.vtex.com/pt/tutorial/payment-provider-protocol--RdsT2spdq80MMwwOeEq0m) possuem taxas de autorização maiores do que os conectores legados. Portanto, migrar para novos conectores tende a aumentar as vendas das lojas VTEX. + +Além disso, muitos conectores legados estão desatualizados em termos de tecnologia. A migração para conectores que utilizam o [PPP](https://help.vtex.com/pt/tutorial/payment-provider-protocol--RdsT2spdq80MMwwOeEq0m) garante que as lojas VTEX utilizarão tecnologias mais modernas e estáveis oferecidas pela VTEX. + +## O que precisa ser feito? + +As ações necessárias a partir desta mudança dependem do seu contexto no ecossistema VTEX. Confira abaixo qual opção melhor se aplica ao seu negócio. + +### Responsáveis por conectores legados de pagamentos + +Se você é um provedor de pagamentos responsável por um ou mais [conectores que serão descontinuados](#lista-dos-conectores-legados-de-pagamentos), você deve desenvolver um novo conector utilizando o [Payment Provider Protocol](https://help.vtex.com/pt/tutorial/payment-provider-protocol--RdsT2spdq80MMwwOeEq0m). Caso contrário, não poderá processar transações a partir da data de descontinuação mencionada acima. + +Neste caso, recomendamos que submeta seu novo conector para homologação até 10 de fevereiro de 2024, para que as lojas tenham tempo hábil para reconfigurar suas conexões de pagamentos antes da descontinuação. Saiba mais sobre o [processo de homologação de novos conectores de pagamento](https://developers.vtex.com/docs/guides/payments-integration-payment-provider-homologation). + +
+A VTEX não pode garantir que seu novo conector de pagamentos estará disponível para lojistas VTEX antes da descontinuação oficial caso você o submeta para homologação após esta data. +
+ +Caso tenha dúvidas sobre este processo ou queira alinhar a comunicação conjunta com lojistas, entre em contato com seu Partner Manager VTEX. + +### Lojas que utilizam de conectores legados de pagamentos + +Se a sua loja utiliza um dos [conectores que serão descontinuados](#lista-dos-conectores-legados-de-pagamentos), você deve realizar configuração com o novo conector correspondente àquele provedor de pagamento antes de 31 de março de 2024. Caso contrário, não será possível realizar compras na sua loja utilizando o meio de pagamento em questão. + +Ao longo do processo de descontinuação e migração, você pode entrar em contato com seus provedores de pagamentos para acompanhar a evolução e obter mais informações sobre o desenvolvimento dos novos conectores. + diff --git a/docs/announcements/pt/luhn-algorithm-for-credit-and-debit-cards-at-checkout.md b/docs/announcements/pt/luhn-algorithm-for-credit-and-debit-cards-at-checkout.md new file mode 100644 index 000000000..85ebca27a --- /dev/null +++ b/docs/announcements/pt/luhn-algorithm-for-credit-and-debit-cards-at-checkout.md @@ -0,0 +1,40 @@ +--- +title: 'Algoritmo de Luhn para cartões de crédito e débito no Checkout' +id: 22hAb6KVWUitIG9OzFzgi2 +status: PUBLISHED +createdAt: 2023-09-19T15:43:01.350Z +updatedAt: 2023-09-19T16:47:51.216Z +publishedAt: 2023-09-19T16:47:51.216Z +contentType: updates +productTeam: Financial +author: 6DODK49lJPk3yvcoe6GB6g +slug: algoritmo-de-luhn-para-cartoes-de-credito-e-debito-no-checkout +locale: pt +legacySlug: algoritmo-de-luhn-para-cartoes-de-credito-e-debito-no-checkout +announcementImageID: '' +announcementSynopsisPT: 'Reduza o percentual de transações rejeitadas por motivo de número de cartão inválido' +--- + +A VTEX disponibiliza a partir de agora no Checkout, a validação dos números de cartão de crédito e débito por meio do algoritmo de Luhn. + +## O que mudou? + +Anteriormente, no momento em que um cliente inseria um número de cartão no Checkout, não era possível identificar se o número correspondia a um cartão válido. Quando ocorriam erros de digitação ou preenchimento, a transação de pagamento era criada e posteriormente cancelada durante a fase de autorização. + +A partir de agora, o algoritmo de Luhn será aplicado para assegurar que somente um número de cartão válido possa ser utilizado na compra. Desta forma, o percentual de transações rejeitadas pelo uso de um número de cartão inválido será reduzido. + +Caso um cliente digite um número incorreto, uma mensagem de erro será exibida no Checkout. Nesta situação, o cliente deverá verificar o número inserido e corrigí-lo para prosseguir com a finalização da compra. + +![algoritmo_luhn_pt](//images.ctfassets.net/alneenqid6w5/5HN1Iu9vKUmeglMLOV46Rd/2ab586ebecb172fa058c7daffdb5833d/algoritmo_luhn_pt.PNG) + +## Por que fizemos essa mudança? + +A rejeição de uma transação de pagamento por motivo de número de cartão inválido, poderia contribuir para a desistência do cliente em realizar uma nova compra, já que seria necessário corrigir o número do cartão. Portanto, esta melhoria na experiência de compra visa aumentar a taxa de conversão da sua loja. + +## O que precisa ser feito? + +Nenhuma ação é necessária. O algoritmo de Luhn já está ativo em todas as lojas VTEX. + +
+O algoritmo de Luhn não tem a função restringir fraudes por ataques de cartões. Seu objetivo específico é a verificação de erros de digitação ou preenchimento dos números dos cartões. +
diff --git a/docs/announcements/pt/marketplace-improvements-on-received-skus.md b/docs/announcements/pt/marketplace-improvements-on-received-skus.md index 42483522b..2ab2c0a94 100644 --- a/docs/announcements/pt/marketplace-improvements-on-received-skus.md +++ b/docs/announcements/pt/marketplace-improvements-on-received-skus.md @@ -29,7 +29,7 @@ Vale notar que essa ação pode ser desfeita. É possível aprovar um SKU bloque Não é preciso realizar nenhuma configuração para ativar essa funcionalidade, ela será instalada de forma automática na plataforma VTEX. Para saber mais sobre o bloqueio de SKUs, no painel do módulo SKUs recebidos, confira nosso artigo sobre [Catalogação manual de SKUs](https://help.vtex.com/pt/tutorial/sugerindo-e-aprovando-skus--tutorials_396). -![PT SKUs Recebidos Announcement](https://images.ctfassets.net/alneenqid6w5/5UdF6jOSwSvqYQIng9w7mS/b6d7724cfd093568a02012b5fdd14afe/PT_SKUs_Recebidos_Announcement.jpg) +![PT SKUs Recebidos Announcement](//images.ctfassets.net/alneenqid6w5/5UdF6jOSwSvqYQIng9w7mS/b6d7724cfd093568a02012b5fdd14afe/PT_SKUs_Recebidos_Announcement.jpg) ## Configurações de aprovação automática de SKUs diff --git a/docs/announcements/pt/marketplace-network-has-been-improved.md b/docs/announcements/pt/marketplace-network-has-been-improved.md index 8668ee33e..8137a45d6 100644 --- a/docs/announcements/pt/marketplace-network-has-been-improved.md +++ b/docs/announcements/pt/marketplace-network-has-been-improved.md @@ -19,7 +19,7 @@ Para marketplaces e sellers do nosso ecossistema, um dos maiores desafios é con O Marketplace Network foi redesenhado para melhorar sua experiência. Além disso, não é mais preciso baixar a app em nossa App Store, a funcionalidade foi inserida em todas as lojas que atuam como sellers ou marketplaces automaticamente. -![Marketplace network tour](https://images.ctfassets.net/alneenqid6w5/1dSZvVeBP1yyJ1Ai5xuX12/884c2b263f35ef7e8fbffee7cb23ba84/Marketplace_network_tour.gif) +![Marketplace network tour](//images.ctfassets.net/alneenqid6w5/1dSZvVeBP1yyJ1Ai5xuX12/884c2b263f35ef7e8fbffee7cb23ba84/Marketplace_network_tour.gif) ## O que mudou? As páginas do Marketplace Network passaram por algumas mudanças: diff --git a/docs/announcements/pt/marketplace-new-offer-quality-filters.md b/docs/announcements/pt/marketplace-new-offer-quality-filters.md index c42668c02..9b93f7349 100644 --- a/docs/announcements/pt/marketplace-new-offer-quality-filters.md +++ b/docs/announcements/pt/marketplace-new-offer-quality-filters.md @@ -21,7 +21,7 @@ Para que marketplaces tenham mais controle sobre os critérios de aprovação de Dessa forma, os SKUs que chegam até o marketplace já estão de acordo com os requisitos que importam na curadoria de seu catálogo. -![Offer Quality gif](https://images.ctfassets.net/alneenqid6w5/2TsdhoMwl0Fmwp8WBoViXw/4311d5d111ba8d0f8f92a586dd833eef/Offer_Quality_01.gif) +![Offer Quality gif](//images.ctfassets.net/alneenqid6w5/2TsdhoMwl0Fmwp8WBoViXw/4311d5d111ba8d0f8f92a586dd833eef/Offer_Quality_01.gif) ## O que mudou? diff --git a/docs/announcements/pt/marketplace-new-sidebar-with-received-sku-details.md b/docs/announcements/pt/marketplace-new-sidebar-with-received-sku-details.md index d2eed2141..e774e5706 100644 --- a/docs/announcements/pt/marketplace-new-sidebar-with-received-sku-details.md +++ b/docs/announcements/pt/marketplace-new-sidebar-with-received-sku-details.md @@ -24,7 +24,7 @@ Até então, para conferir as informações de um SKU recebido era preciso acess A barra contém imagens do SKU, preço, nível de estoque, além de outros atributos do produto, como descrição, especificações, códigos e IDs. Também inclui a porcentagem de equivalência que o SKU recebeu pelo [matcher](https://help.vtex.com/pt/tutorial/entendendo-a-pontuacao-do-vtex-matcher?locale=pt) instalado em sua loja. Ainda é possível acessar a página completa de detalhes do SKU, clicando no botão *Ver página de detalhes*. -![Sidebar received](https://images.ctfassets.net/alneenqid6w5/5weIxQqzG0wxPTsWu61XOI/6ea0f2c2f6403f60b7ca96418da7f04e/Sidebar_received.gif) +![Sidebar received](//images.ctfassets.net/alneenqid6w5/5weIxQqzG0wxPTsWu61XOI/6ea0f2c2f6403f60b7ca96418da7f04e/Sidebar_received.gif) ## Por que fizemos essa mudança? diff --git a/docs/announcements/pt/marketplacenetwork-and-integrations-are-now-a-single-page.md b/docs/announcements/pt/marketplacenetwork-and-integrations-are-now-a-single-page.md index f3f02e18e..d1b706a79 100644 --- a/docs/announcements/pt/marketplacenetwork-and-integrations-are-now-a-single-page.md +++ b/docs/announcements/pt/marketplacenetwork-and-integrations-are-now-a-single-page.md @@ -17,7 +17,7 @@ announcementSynopsisPT: 'Unificamos o Marketplace Network e o módulo de Integra Para centralizar as oportunidades de conexão com marketplaces VTEX e marketplaces externos, unificamos as páginas de Integrações e Marketplace Network, chamando-se agora __Marketplaces e Integrações__. A atualização estará disponível em todas as contas VTEX a partir do dia 03 de maio de 2023. -![Marketplace e integrações](https://images.ctfassets.net/alneenqid6w5/6O436Pjv91m3GWuWFsmeAD/563d08e7d74c4621111ae6a677725235/Marketplaces_e_Integra____es.png) +![Marketplace e integrações](//images.ctfassets.net/alneenqid6w5/6O436Pjv91m3GWuWFsmeAD/563d08e7d74c4621111ae6a677725235/Marketplaces_e_Integra____es.png) ## O que mudou? diff --git a/docs/announcements/pt/marketplaces-received-skus-beta.md b/docs/announcements/pt/marketplaces-received-skus-beta.md index 310b7453d..46f9015ca 100644 --- a/docs/announcements/pt/marketplaces-received-skus-beta.md +++ b/docs/announcements/pt/marketplaces-received-skus-beta.md @@ -25,7 +25,7 @@ A versão beta está aberta para todos que quiserem testar e é só a primeira d Uma das principais melhorias é a nova forma de selecionar SKUs em massa. Assim, você pode aprovar ou rejeitar todos eles de uma só vez. Alinhado com nosso [Styleguide](https://styleguide.vtex.com/ "Styleguide"), a seleção em massa vai trazer ainda mais agilidade e eficiência para o seu trabalho. -![received-skus-bulk](https://images.ctfassets.net/alneenqid6w5/5AoUTuM27q7LhWOOIzbPtT/26c63e97b66a252e570cadf36a8356f2/received-skus-bulk.gif) +![received-skus-bulk](//images.ctfassets.net/alneenqid6w5/5AoUTuM27q7LhWOOIzbPtT/26c63e97b66a252e570cadf36a8356f2/received-skus-bulk.gif) @@ -33,13 +33,13 @@ Uma das principais melhorias é a nova forma de selecionar SKUs em massa. Assim, Um dos desafios de gerenciar itens de múltiplos sellers é priorizar uma lista que nunca acaba. Para ajudar, construímos uma nova funcionalidade de ordenação, para você reordenar tudo o que foi enviado por preço e - uma das principais melhorias - por disponibilidade de estoque. Visualize com facilidade quantos itens estão disponíveis e aprove os SKUs que vão performar melhor. -![received-skus-ordering](https://images.ctfassets.net/alneenqid6w5/2CxfuYmpmVhaTJxyGEphpl/017bd6730f3de0408c056266ec5fad4f/received-skus-ordering.gif) +![received-skus-ordering](//images.ctfassets.net/alneenqid6w5/2CxfuYmpmVhaTJxyGEphpl/017bd6730f3de0408c056266ec5fad4f/received-skus-ordering.gif) Tudo isso é potencializado com os novos filtros. Veja e filtre SKUs por categoria, marca e seller de forma simples e intuitiva. -![received-skus-filtering](https://images.ctfassets.net/alneenqid6w5/5dK6UorOok8kH86Ueek7UF/0e572dcadf65e72132d3d41a499a8726/received-skus-filtering.gif) +![received-skus-filtering](//images.ctfassets.net/alneenqid6w5/5dK6UorOok8kH86Ueek7UF/0e572dcadf65e72132d3d41a499a8726/received-skus-filtering.gif) diff --git a/docs/announcements/pt/master-data-v1-dynamic-settings-deprecation.md b/docs/announcements/pt/master-data-v1-dynamic-settings-deprecation.md new file mode 100644 index 000000000..6629b6e0a --- /dev/null +++ b/docs/announcements/pt/master-data-v1-dynamic-settings-deprecation.md @@ -0,0 +1,53 @@ +--- +title: 'Master Data v1: deprecação de configurações dinâmicas' +id: 4a1FZX8wGeHLcOyMg0egg8 +status: PUBLISHED +createdAt: 2024-04-17T12:34:11.024Z +updatedAt: 2024-04-17T12:48:51.570Z +publishedAt: 2024-04-17T12:48:51.570Z +contentType: updates +productTeam: Master Data +author: 1malnhMX0vPThsaJaZMYm2 +slug: master-data-v1-deprecacao-de-configuracoes-dinamicas +locale: pt +legacySlug: master-data-v1-deprecacao-de-configuracoes-dinamicas +announcementImageID: '' +announcementSynopsisPT: 'O Campo calculado e a ação de trigger “Alterar valor do campo” serão descontinuados do Master Data v1.' +--- + +No dia 17 de junho de 2024, vamos desabilitar as seguintes configurações no Master Data v1: **Campo calculado** e ação de ativação (trigger) **Alterar valor do campo**. + +Essas opções permitiam alterar valores de documentos no [Master Data](https://help.vtex.com/pt/tutorial/master-data--4otjBnR27u4WUIciQsmkAw) de forma dinâmica, executando código a partir de um trigger ou da atualização/criação de um documento. + +Para substituir essas configurações, caso seja necessário atualizar valores de campos de forma dinâmica, recomendamos [criar um app para se comunicar com o Master Data](https://developers.vtex.com/docs/guides/create-master-data-crud-app). + +## O que mudou? + +Ambas as configurações dinâmicas serão desativadas no Master Data v1. + +Note que **Campos calculados** e triggers já existentes que utilizam a função **Alterar valor do campo** deixarão de funcionar na mesma data. Veja a seção [O que precisa ser feito?](#o-que-precisa-ser-feito) para mais informações sobre como se adequar a essas mudanças. + +### Campo calculado + +O **Campo calculado** era uma configuração dentro dos campos de [entidade de dados](https://help.vtex.com/pt/tutorial/entidade-de-dados--tutorials_1265) que permitia a execução de código C# para recalcular o valor do campo sempre que um novo documento fosse inserido ou atualizado. + +Esse tipo de campo, ilustrado abaixo, não estará mais disponível a partir de 17 de junho de 2024. Os campos calculados criados previamente deixarão de funcionar na mesma data. + +![md-deprecation-calculated-field-pt](//images.ctfassets.net/alneenqid6w5/13NWpWtxQGLFfh0ecW4ZV6/e25fa67f6207592c2893b3f86132c057/md-deprecation-calculated-field-pt.png) + +### Alterar valor do campo + +Ao configurar ações de triggers na aba **Ativação**, havia a opção de **Alterar valor do campo**, que permitia adicionar código C# para modificar o valor de campos selecionados a cada execução do trigger. + +A opção **Alterar valor do campo**, ilustrada abaixo, não estará mais disponível ao configurar ações de triggers a partir de 17 de junho de 2024. Os triggers criados anteriormente com essa ação continuarão funcionando somente até essa data. + +![md-deprecation-trigger-pt](//images.ctfassets.net/alneenqid6w5/2meuBC8t6dnVAfg1YzZnwL/267ad58ad21c7ba83b7182d3bc4c581b/md-deprecation-trigger-pt.png) + +## O que precisa ser feito? + +Se você precisar atualizar os valores de campo do Master Data com base em um trigger, recomendamos que contate o seu time de desenvolvimento para seguir as orientações abaixo: + +* Desenvolva um app no VTEX IO que se comunique com o Master Data, seguindo as orientações do guia para desenvolvedores [Creating a Master Data CRUD app](https://developers.vtex.com/docs/guides/create-master-data-crud-app). +* Configure um trigger que envie uma requisição HTTP para o app, seguindo as instruções disponíveis em [Criar trigger no Master Data v1](https://help.vtex.com/pt/tutorial/criando-trigger-no-master-data--tutorials_1270#envie-requisicao-http). + +Se você utiliza o **Campo calculado** ou um trigger com a ação **Alterar valor do campo**, siga o procedimento acima antes de 17 de junho de 2024 para que os valores continuem sendo atualizados de forma dinâmica mesmo após a deprecação dessas configurações no Master Data v1. diff --git a/docs/announcements/pt/mercado-libre-integration-new-promotion-management-interface.md b/docs/announcements/pt/mercado-libre-integration-new-promotion-management-interface.md index 380ca0b66..38bef89a1 100644 --- a/docs/announcements/pt/mercado-libre-integration-new-promotion-management-interface.md +++ b/docs/announcements/pt/mercado-libre-integration-new-promotion-management-interface.md @@ -19,7 +19,7 @@ Dando continuidade às melhorias feitas para a [certificação do Mercado Livre] Na nova página de **Promoções** do Mercado Livre, é possível gerenciar uma lista com diferentes campanhas promocionais na plataforma disponíveis para a sua loja. -![Promoções](https://images.ctfassets.net/alneenqid6w5/7qDxLkDgrBDJWovD2dhG9I/08759bd0132772b8c5cb51078f9e80bd/Promo____es.gif) +![Promoções](//images.ctfassets.net/alneenqid6w5/7qDxLkDgrBDJWovD2dhG9I/08759bd0132772b8c5cb51078f9e80bd/Promo____es.gif) ## O que mudou? diff --git a/docs/announcements/pt/mudanca-na-concatenacao-reduz-erros-no-envio-de-e-mails.md b/docs/announcements/pt/mudanca-na-concatenacao-reduz-erros-no-envio-de-e-mails.md index 9e3be17c3..c0bbcfbd8 100644 --- a/docs/announcements/pt/mudanca-na-concatenacao-reduz-erros-no-envio-de-e-mails.md +++ b/docs/announcements/pt/mudanca-na-concatenacao-reduz-erros-no-envio-de-e-mails.md @@ -19,14 +19,14 @@ A partir de agora, sua loja pode usar ponto e vírgula (`;`) para concatenar end Esse recurso funciona nos campos de cópia (`Destinatário (CC)`) e cópia oculta (`Destinatário (CCO)`), assim como a vírgula já funcionava anteriormente. Agora as duas opções de concatenação são válidas. -![Message Center bug fix](https://images.ctfassets.net/alneenqid6w5/1DCmh5JlI4cGyIEgwuQQUk/068e65871809d2810df7ec0427773b56/Message_Center_bug_fix.png) +![Message Center bug fix](//images.ctfassets.net/alneenqid6w5/1DCmh5JlI4cGyIEgwuQQUk/068e65871809d2810df7ec0427773b56/Message_Center_bug_fix.png) Essa mudança simples no módulo responsável pelo envio de e-mails transacionais reduziu drasticamente a taxa de erros em comunicações com clientes. O gráfico abaixo mostra a taxa de erros de uma loja antes de implementarmos o suporte à concatenação com ponto e vírgula. Mais de 90% dos e-mails falhavam todos os dias. -![Message Center bug fix 2](https://images.ctfassets.net/alneenqid6w5/2WTicguBZ6ucAO2a48QKum/fb0774ca2f6d2b746a702813c95126a2/Message_Center_bug_fix_2.png) +![Message Center bug fix 2](//images.ctfassets.net/alneenqid6w5/2WTicguBZ6ucAO2a48QKum/fb0774ca2f6d2b746a702813c95126a2/Message_Center_bug_fix_2.png) Depois de implementada a melhoria, os erros no envio de e-mails transacionais da mesma loja foram completamente eliminados, como mostra este outro gráfico: -![Message Center bug fix 3](https://images.ctfassets.net/alneenqid6w5/1OmAZMSyp2cm8K4e6aKs8S/bf862028ae01ed3cb1b77cab375ebdf4/Message_Center_bug_fix_3.png) +![Message Center bug fix 3](//images.ctfassets.net/alneenqid6w5/1OmAZMSyp2cm8K4e6aKs8S/bf862028ae01ed3cb1b77cab375ebdf4/Message_Center_bug_fix_3.png) diff --git a/docs/announcements/pt/multi-currency-gift-card.md b/docs/announcements/pt/multi-currency-gift-card.md new file mode 100644 index 000000000..d62ef0204 --- /dev/null +++ b/docs/announcements/pt/multi-currency-gift-card.md @@ -0,0 +1,49 @@ +--- +title: 'Vales-presente multimoedas' +id: 4FUXWCaQrFHcgjir698onc +status: PUBLISHED +createdAt: 2023-07-27T15:01:02.025Z +updatedAt: 2023-07-27T16:13:02.651Z +publishedAt: 2023-07-27T16:13:02.651Z +contentType: updates +productTeam: Financial +author: 6DODK49lJPk3yvcoe6GB6g +slug: vales-presente-multimoedas +locale: pt +legacySlug: vales-presente-multimoedas +announcementImageID: '' +announcementSynopsisPT: 'Configure os vales-presente de sua loja em múltiplas moedas' +--- + +A VTEX disponibiliza a nova funcionalidade de configuração de vales-presente de acordo com as moedas locais utilizadas em sua loja. + +## O que mudou? + +Anteriormente, todos os vales-presente eram criados sem uma moeda específica atribuída ao seu valor. No momento da compra, o cliente aplicava o vale-presente como um dos meios de pagamento no Checkout e o valor era debitado conforme a moeda configurada nos produtos do carrinho. + +A partir de agora, o lojista poderá selecionar em qual moeda o vale-presente será gerado e disponibilizá-lo somente para compras efetuadas com esse mesmo tipo de moeda. + +## Por que fizemos essa mudança? + +Em algumas regiões, como Europa e Estados Unidos, existem lojas atuando na venda de produtos para mais de um país e operando com tabelas de preços que utilizam moedas diferentes. Como não há operação de câmbio monetário na utilização do vale-presente, o valor de desconto poderia ser maior ou menor de acordo com a moeda aplicada no carrinho no momento da compra. + +## O que precisa ser feito? + +A atribuição de uma moeda específica para cada vale-presente é uma funcionalidade opcional. Caso não deseje indicar em qual moeda ele deve ser criado, o comportamento permanece o mesmo de uma loja que utiliza apenas um tipo de moeda, no qual os descontos no valor são aplicados sem conversão monetária. + +Para criar um vale-presente em uma moeda específica, siga os passos abaixo: + +1. No Admin VTEX, acesse **Promoções > Vales-presente**, ou digite **Vales-presente** na barra de busca no topo da página. +2. Clique em `Criar vale` ou `Criar vales em massa` (para criar um lote de vales-presente). +3. No campo **Código da moeda**, selecione a moeda desejada. +4. Preencha os demais campos de criação do vale-presente. +5. Clique em `Salvar`. + +![Vales-presente multimoedas](//images.ctfassets.net/alneenqid6w5/5OBq7L6L2IeSOz5fBe6aRK/d27b2d03cf01d9626f267a315e2a0c88/GiftCard_Multicurrency_PT_1.PNG) + +As moedas disponíveis serão as mesmas cadastradas nas [políticas comerciais](https://help.vtex.com/pt/tutorial/como-funciona-uma-politica-comercial--6Xef8PZiFm40kg2STrMkMV) de cada loja. + +
+A escolha da moeda deve ser realizada durante a criação de cada vale-presente ou de um lote de vales-presente. Não é possível modificar a moeda atribuída a um vale-presente após a sua criação. +
+ diff --git a/docs/announcements/pt/multilanguage-checkout-launch.md b/docs/announcements/pt/multilanguage-checkout-launch.md new file mode 100644 index 000000000..0d219c16b --- /dev/null +++ b/docs/announcements/pt/multilanguage-checkout-launch.md @@ -0,0 +1,26 @@ +--- +title: 'Checkout Multilíngue: internacionalize sua loja' +id: 6qvNJhChyccFS8mWoESMue +status: PUBLISHED +createdAt: 2024-04-22T16:22:22.210Z +updatedAt: 2024-04-26T15:32:14.356Z +publishedAt: 2024-04-26T15:32:14.356Z +contentType: updates +productTeam: Shopping +author: 2o8pvz6z9hvxvhSoKAiZzg +slug: lancamento-checkout-multilingue +locale: pt +legacySlug: lancamento-checkout-multilingue +announcementImageID: '' +announcementSynopsisPT: 'Explore o novo Checkout Multilíngue e expanda sua loja globalmente, oferecendo uma experiência de compra localizada.' +--- + +Apresentamos o **Checkout Multilíngue**, uma nova funcionalidade desenvolvida para elevar a experiência de compra em sua loja, independentemente do país. A partir do dia 29/04/2024, seus clientes podem desfrutar de uma jornada de compra internacionalizada, desde a navegação pelo catálogo até o processo de finalização da compra. + +## O que mudou? + +Com o **Checkout Multilíngue**, implementamos uma solução completa que traduz o catálogo de produtos para diferentes idiomas cadastrados previamente pelos lojistas. Isso significa que seus clientes podem explorar e comprar produtos sem barreiras linguísticas, tendo uma experiência de compra mais fluida e personalizada. O produto e suas informações serão mostrados na frente de loja no mesmo idioma na navegação e no processo de checkout. + +## O que precisa ser feito? + +Nenhuma ação é necessária, já que as atualizações serão aplicadas automaticamente em todas as lojas VTEX a partir do dia 29/04/2024. Caso deseje adicionar alguma tradução do catálogo, siga o guia [Translating Catalog content](https://developers.vtex.com/docs/guides/catalog-internationalization) para cadastrá-las em seu catálogo. diff --git a/docs/announcements/pt/my-authentication-section-in-my-account.md b/docs/announcements/pt/my-authentication-section-in-my-account.md index ed316e547..58b791443 100644 --- a/docs/announcements/pt/my-authentication-section-in-my-account.md +++ b/docs/announcements/pt/my-authentication-section-in-my-account.md @@ -25,15 +25,15 @@ Esta mudança afetará todas as lojas da VTEX. Como a mudança interfere em algu Esta aba é um local onde os usuários serão capazes de gerenciar a sua senha. Na aba também é possível gerenciar as sessões de login, permitindo ao usuário encerrar outras sessões remotamente. Mais detalhes sobre o uso da aba podem ser encontrados na seção [Autenticação do artigo Configurar o My Account](https://help.vtex.com/pt/tutorial/como-funciona-a-minha-conta--2BQ3GiqhqGJTXsWVuio3Xh). -![My Authentication app PT](https://images.ctfassets.net/alneenqid6w5/20aIW7imMlRsfDbKYu9IuM/1f8fe73f29fcee82f33e27aa07daa83f/My_Authentication_app_PT.png) +![My Authentication app PT](//images.ctfassets.net/alneenqid6w5/20aIW7imMlRsfDbKYu9IuM/1f8fe73f29fcee82f33e27aa07daa83f/My_Authentication_app_PT.png) -![My Authentication Session Management PT](https://images.ctfassets.net/alneenqid6w5/3qxpIRREWnGmRmv97jhOML/0b818eb59e66b445874945c9e0784e9c/My_Authentication_Session_Management_PT_blur.png) +![My Authentication Session Management PT](//images.ctfassets.net/alneenqid6w5/3qxpIRREWnGmRmv97jhOML/0b818eb59e66b445874945c9e0784e9c/My_Authentication_Session_Management_PT_blur.png) No dia 29/09 o componente de gerenciamento de senha também será removido do perfil do usuário para evitar a sua duplicidade. As imagens abaixo mostram exemplos de página de perfil do usuário com e sem o componente de gerenciamento de senha. -![My Account with password PT](https://images.ctfassets.net/alneenqid6w5/6L8Do8W0nbG4jfKE04ddpj/2a78bae58eb46f9ec94c7bb70ccbe11c/My_Account_with_password_PT.png) +![My Account with password PT](//images.ctfassets.net/alneenqid6w5/6L8Do8W0nbG4jfKE04ddpj/2a78bae58eb46f9ec94c7bb70ccbe11c/My_Account_with_password_PT.png) -![My Account no password PT](https://images.ctfassets.net/alneenqid6w5/22CaEOhOusmmDM73taAw6R/65082d69145a716441e2d2b555798c72/My_Account_no_password_PT.png) +![My Account no password PT](//images.ctfassets.net/alneenqid6w5/22CaEOhOusmmDM73taAw6R/65082d69145a716441e2d2b555798c72/My_Account_no_password_PT.png) ## Por que realizamos essa mudança? @@ -66,12 +66,12 @@ Para tornar a aba My Authentication visível publicamente na sua loja: 1. No painel lateral esquerdo do Admin, vá até a seção **CONFIGURAÇÕES DA CONTA**. 2. Clique em **Aplicativos**. 3. Clique em **Meus aplicativos**. -![My apps menu PT](https://images.ctfassets.net/alneenqid6w5/4oRHARlS6i4lZac17nyHhC/600c792e5f1d3854175315a1854c85bc/My_apps_menu_PT.png) +![My apps menu PT](//images.ctfassets.net/alneenqid6w5/4oRHARlS6i4lZac17nyHhC/600c792e5f1d3854175315a1854c85bc/My_apps_menu_PT.png) 4. Vá até o app **My Account** e clique em `Configurações`. -![My apps installed PT](https://images.ctfassets.net/alneenqid6w5/5umcJos7Uz0wnmv0VsZs3Y/20d89a53135279f89f0484c0bfef5685/My_apps_installed_PT.png) +![My apps installed PT](//images.ctfassets.net/alneenqid6w5/5umcJos7Uz0wnmv0VsZs3Y/20d89a53135279f89f0484c0bfef5685/My_apps_installed_PT.png) 5. Na seção **AUTHENTICATION** das configurações do app, marque a caixa `Visible`. 6. Clique em `Salvar`. -![My Authentication visible setting PT](https://images.ctfassets.net/alneenqid6w5/5104wJeIBEUYXI7hfkRdH0/537169239dc172ce1fe772aa91d75b92/My_Authentication_visible_setting_PT.png) +![My Authentication visible setting PT](//images.ctfassets.net/alneenqid6w5/5104wJeIBEUYXI7hfkRdH0/537169239dc172ce1fe772aa91d75b92/My_Authentication_visible_setting_PT.png) Também é possível acessar diretamente as configurações do app My Account no Admin por uma URL. - Caso a sua loja seja VTEX IO, utilize o endereço `https://{account}.myvtex.com/admin/apps/vtex.my-account@1.x/setup`, substituindo `{account}` pelo nome da conta. @@ -79,4 +79,4 @@ Também é possível acessar diretamente as configurações do app My Account no Após habilitar a visibilidade da aba **Autenticação**, ela aparecerá no perfil de usuário da loja. Ela pode ser acessada por qualquer usuário pelo painel lateral esquerdo. -![My Authentication app PT](https://images.ctfassets.net/alneenqid6w5/20aIW7imMlRsfDbKYu9IuM/1f8fe73f29fcee82f33e27aa07daa83f/My_Authentication_app_PT.png) +![My Authentication app PT](//images.ctfassets.net/alneenqid6w5/20aIW7imMlRsfDbKYu9IuM/1f8fe73f29fcee82f33e27aa07daa83f/My_Authentication_app_PT.png) diff --git a/docs/announcements/pt/new-charts-and-real-time-data-in-store-overview-beta-admin-page.md b/docs/announcements/pt/new-charts-and-real-time-data-in-store-overview-beta-admin-page.md new file mode 100644 index 000000000..cf5c9d8af --- /dev/null +++ b/docs/announcements/pt/new-charts-and-real-time-data-in-store-overview-beta-admin-page.md @@ -0,0 +1,44 @@ +--- +title: 'Novos gráficos e dados em tempo real na página Visão Geral (Beta)' +id: 6yzy7BYw5rPbaH0WdrAHyI +status: PUBLISHED +createdAt: 2023-07-12T13:28:42.856Z +updatedAt: 2023-08-07T15:31:50.283Z +publishedAt: 2023-08-07T15:31:50.283Z +contentType: updates +productTeam: Management +author: 0QBQws7rk0t5Mnu8fgfUv +slug: novos-graficos-e-dados-em-tempo-real-na-pagina-visao-geral-beta +locale: pt +legacySlug: novos-graficos-e-dados-em-tempo-real-na-pagina-visao-geral-beta +announcementImageID: '' +announcementSynopsisPT: 'Redesenhamos a página inicial do seu Admin, agora com novos gráficos e dados em tempo real.' +--- + +A página [Visão Geral (Beta)](https://help.vtex.com/pt/tutorial/visao-geral-da-loja-beta--7i8wNsQQgbbFhYMYbQ5X46) em seu Admin VTEX foi redesenhada e agora oferece novos gráficos, métricas e visualizações. Estas novas funcionalidades permitem o acompanhamento em tempo real da sua operação, fornecendo visibilidade sobre indicadores para que você e sua equipe tenham um feedback rápido das ações realizadas na loja e possam atuar prontamente em melhorias. + +![PT Visão geral Beta](//images.ctfassets.net/alneenqid6w5/5C2Na8YDkwgIsMHqp28oGv/62aceefab415f246a39fcd604a89f080/PT_Visa__o_geral_Beta.png) + +## O que mudou? + +Atualizamos a interface e otimizamos a atualização dos dados para aprimorar suas análises. As mudanças incluem: + +* **Dados em tempo real:** os gráficos na seção de Monitoramento são atualizados automaticamente em até três minutos, dependendo da visualização. Outras seções da página são atualizadas a cada 15 minutos. +* **Gráficos aprimorados:** agora você conta com os gráficos _Receita captada_, _Pedidos captados_ e _Novas sessões_ em destaque, com porcentagens de crescimento ou decrescimento, além do valor absoluto. Eles substituem os gráficos anteriores de _Análise de tendências de pedidos_ e _Categorias com maior receita_. O _Funil de vendas_ agora está aninhado dentro da métrica de _Taxa de Conversão_, podendo ser acessado ao clicar no ícone de seta . +* **Mudanças nas métricas:** removemos as métricas _Produtos populares sem estoque_ e _Pedidos com pagamento em autorização_ para dar destaque aos indicadores de receita e pedidos. Além disso, incluímos a nova métrica de _Pedidos cancelados_, que pode ser vista no gráfico de _Pedidos captados_, pois acreditamos que essa métrica é um melhor indicador da saúde de uma operação. +* **Novas visualizações:** alterne entre as visualizações `Acumulado` e `Últimas 2 horas` para ajustar a visualização de acordo com suas necessidades específicas. A opção _Acumulado_ é ideal para acompanhar o desempenho geral das ações na loja, enquanto a opção _Últimas 2 horas_ permite identificar comportamentos inesperados. + +## Por que fizemos essa mudança? + +Introduzimos as mudanças à página Visão Geral (Beta) para trazer mais paz de espírito para a sua operação, garantindo que a loja está operando como o esperado. + +Os dados em tempo real apoiam sua equipe a analisar resultados de campanhas e verificar possíveis impactos negativos em mudanças de configurações ou implementações realizadas (deploys). As métricas destacadas indicam se houve impacto no número de pedidos, sessões ou conversão de clientes, afetando a saúde e desempenho do seu negócio. + +## O que precisa ser feito? + +A versão atualizada da página [Visão Geral (Beta)](https://help.vtex.com/pt/tutorial/visao-geral-da-loja-beta--7i8wNsQQgbbFhYMYbQ5X46) já está disponível no Admin VTEX a partir do dia 17 de agosto. Para acessar a página, no Admin VTEX, vá para **Dashboards > Visão Geral (Beta)**, ou digite _Visão Geral (Beta)_ na barra de busca no topo da página. + +O acesso à página será gratuito durante seu período em Beta, ou até decidido pela VTEX, porém é importante observar que podem ser aplicadas taxas extras no futuro. + +A página Visão Geral atualmente presente no Admin VTEX continuará disponível para uso. Ambas as páginas poderão ser acessadas pelo menu [Dashboards](https://help.vtex.com/pt/tutorial/dashboards-overview--1yn2nZUoXtDO3teTEJsCNl) do seu Admin. + diff --git a/docs/announcements/pt/new-checkout-settings-for-bot-attack-protection.md b/docs/announcements/pt/new-checkout-settings-for-bot-attack-protection.md new file mode 100644 index 000000000..4cf82b3a9 --- /dev/null +++ b/docs/announcements/pt/new-checkout-settings-for-bot-attack-protection.md @@ -0,0 +1,52 @@ +--- +title: 'Novas configurações do Checkout para proteção contra ataques de bots' +id: 3kA92hues6c2XgRe1uf2Or +status: DRAFT +createdAt: 2023-09-11T17:23:20.383Z +updatedAt: 2024-06-28T18:38:49.327Z +publishedAt: +contentType: updates +productTeam: Shopping +author: 2AhArvGNSPKwUAd8GOz0iU +slug: novas-configuracoes-do-checkout-para-protecao-contra-ataques-de-bots +locale: pt +legacySlug: novas-configuracoes-do-checkout-para-protecao-contra-ataques-de-bots +announcementImageID: '' +announcementSynopsisPT: 'Criamos novas configurações no Checkout, para evitar fraudes e pedidos não autorizados, fortalecendo a segurança.' +--- + + +Visando aprimorar a segurança das informações da sua loja, a VTEX implementou novas configurações no Checkout, melhorando as defesas contra possíveis ataques de softwares que simulam o comportamento humano (bots). + +## O que mudou? + +Agora, as seguintes configurações estão disponíveis: + +- [Exigir login ao fechar uma compra](#exigir-login-ao-fechar-uma-compra) +- [Tempo mínimo entre pedidos](#tempo-mínimo-entre-pedidos) +- [Tempo mínimo de existência de um carrinho para permitir uso de um novo cartão de crédito](#tempo-mínimo-de-existência-de-um-carrinho-para-permitir-uso-de-um-novo-cartão-de-crédito) + +### Exigir login ao fechar uma compra + +Por meio do campo `requiresLoginToPlaceOrder`, possibilitamos que compras sejam efetuadas apenas por clientes que tenham passado pelo processo de autenticação. +É exigido que o cliente esteja logado, usando o mesmo endereço de email fornecido no momento em que os produtos foram adicionados ao carrinho de compras. +Quando você optar por ativar este campo, a opção de finalização de compra sem login, conhecida como [SmartCheckout](https://help.vtex.com/pt/tutorial/smartcheckout-security--3SrJuuhrqwePUg1rp1exfB) permanece desabilitada para todos os clientes da loja. + +### Tempo mínimo entre pedidos + +Por meio do campo `minimumPurchaseDowntimeSeconds`, é possível definir um tempo mínimo para que um comprador deva aguardar antes de efetuar outra compra. +Essa configuração diminui a probabilidade da criação de várias contas em sequência para realizar uma compra. + +### Tempo mínimo de existência de um carrinho para permitir uso de um novo cartão de crédito + +Por meio do campo `cartAgeToUseNewCardSeconds`, é estabelecido um intervalo de tempo mínimo no qual um carrinho de compras deve permanecer ativo antes que um novo cartão de crédito possa ser autorizado para uso nele. +Essa configuração diminui a probabilidade da criação de múltiplos carrinhos e a adição de novos cartões de crédito. +A ativação deste campo não influencia compras realizadas com cartões já previamente salvos na conta do cliente. + +## Por que fizemos essa mudança? + +Criamos as novas configurações para melhorar o nível de segurança contra tentativas de fraudes e pedidos não autorizados, fortalecendo a segurança dos lojistas e aumentando a proteção das contas dos clientes. + +## O que precisa ser feito? + +As novas configurações estão disponíveis no endpoint [Update an account's orderForm configuration](https://developers.vtex.com/docs/guides/update-an-account-orderform-configuration). Para mais informações sobre como ativar os campos de cada configuração, acesse [New Checkout Settings for Bot Attack Protection](https://developers.vtex.com/updates/release-notes/2023-09-12-new-checkout-settings-for-bot-attack-protection). diff --git a/docs/announcements/pt/new-documentation-explore-the-technical-aspects-of-the-platform.md b/docs/announcements/pt/new-documentation-explore-the-technical-aspects-of-the-platform.md new file mode 100644 index 000000000..a5af6a945 --- /dev/null +++ b/docs/announcements/pt/new-documentation-explore-the-technical-aspects-of-the-platform.md @@ -0,0 +1,40 @@ +--- +title: 'Nova documentação: explore os aspectos técnicos da plataforma' +id: 6cMtwOjX7hawCKAE1XZeWt +status: PUBLISHED +createdAt: 2024-06-03T18:05:03.937Z +updatedAt: 2024-06-05T17:29:34.519Z +publishedAt: 2024-06-05T17:29:34.519Z +contentType: updates +productTeam: VTEX IO +author: YRJ73j8mt38D5TUleocQB +slug: nova-documentacao-explore-os-aspectos-tecnicos-da-plataforma +locale: pt +legacySlug: nova-documentacao-explore-os-aspectos-tecnicos-da-plataforma +announcementImageID: '' +announcementSynopsisPT: 'Entenda como nossas decisões de engenharia podem alavancar seu negócio com a documentação VTEX Platform Overview.' +--- + +Pensando em facilitar o acesso às informações técnicas sobre a nossa plataforma, disponibilizamos o VTEX Platform Overview, uma nova documentação que apresenta as principais características da VTEX em um único lugar, de forma clara e objetiva. + +## O que é o VTEX Platform Overview? + +O [**VTEX Platform Overview**](https://developers.vtex.com/docs/guides/vtex-platform-overview) é um novo conjunto de artigos que oferece uma visão abrangente da nossa plataforma, enfatizando os aspectos técnicos essenciais para capacitar sua equipe e maximizar o potencial do seu negócio. O conteúdo está disponível em inglês, no Developer Portal. + +Confira a seguir uma introdução do que você encontrará em cada artigo: + +- [**Cloud infrastructure** ](https://developers.vtex.com/docs/guides/cloud-infrastructure): entenda como a nossa infraestrutura multi-tenant e arquitetura baseada em nuvem garante a escalabilidade, confiabilidade e performance do seu negócio. + +- [**Security**](https://developers.vtex.com/docs/guides/security): aprenda como a VTEX gerencia autenticação, controles de acesso, proteção contra ataques, resposta a incidentes, entre outras medidas e boas práticas para proteger sua loja. + +- [**Data privacy**](https://developers.vtex.com/docs/guides/data-privacy): entenda como garantimos a conformidade com as regulamentações de privacidade de dados e como os recursos da nossa plataforma podem ajudar lojistas e desenvolvedores a proteger os dados pessoais dos compradores. + +- [**Composability**](https://developers.vtex.com/docs/guides/composability): conheça como o modelo *composable commerce* da nossa plataforma permite que você crie soluções personalizadas para as necessidades do seu negócio, maximizando eficiência e escalabilidade. + +- [**Store Architecture**](https://developers.vtex.com/docs/guides/store-architecture): explore os modelos de arquitetura das lojas VTEX, que são adaptados para atender diversos modelos de negócios. + +- [**Developer experience**](https://developers.vtex.com/docs/guides/developer-experience): conheça as principais ferramentas que oferecemos para aprimorar a experiência dos desenvolvedores, aplicáveis tanto na construção e implementação de apps com o [VTEX IO](https://developers.vtex.com/docs/guides/vtex-io-documentation-what-is-vtex-io), quanto nas nossas soluções para [storefront](https://developers.vtex.com/docs/guides/getting-started-with-storefront-solutions). + +## Por que criamos este material? + +Este material foi desenvolvido para facilitar o acesso às informações técnicas da plataforma, promovendo confiança, autonomia e agilidade nos processos que envolvem esses temas. diff --git a/docs/announcements/pt/new-feature-product-feedback-in-the-vtex-admin.md b/docs/announcements/pt/new-feature-product-feedback-in-the-vtex-admin.md new file mode 100644 index 000000000..446fe1224 --- /dev/null +++ b/docs/announcements/pt/new-feature-product-feedback-in-the-vtex-admin.md @@ -0,0 +1,25 @@ +--- +title: 'Nova funcionalidade: feedback do produto no Admin VTEX' +id: 4uZsA31friMnSs4kkVMC0w +status: PUBLISHED +createdAt: 2024-07-01T11:15:19.350Z +updatedAt: 2024-07-01T16:01:07.956Z +publishedAt: 2024-07-01T16:01:07.956Z +contentType: updates +productTeam: Others +author: 2AhArvGNSPKwUAd8GOz0iU +slug: nova-funcionalidade-feedback-do-produto-no-admin-vtex +locale: pt +legacySlug: nova-funcionalidade-feedback-do-produto-no-admin-vtex +announcementImageID: '' +announcementSynopsisPT: 'Nova funcionalidade "Feedback do Produto" no Admin VTEX permite que você compartilhe seu feedback com nossa equipe.' +--- + +Estamos lançando uma nova funcionalidade no Admin VTEX: o botão Feedback do Produto. +Por meio deste botão que pode ser acessado na barra superior da página, após clicar no botão Central de Informações, é possível compartilhar a sua experiência em nossa plataforma. + +## Por que fizemos essa mudança? +O botão Enviar feedback permite que a equipe de desenvolvimento da VTEX receba as informações de modo mais eficiente, melhorando a comunicação com os nossos usuários, e permitindo que nossos produtos e serviços sejam aprimorados para atender as necessidades dos nossos clientes. + +## O que precisa ser feito? +Nenhuma ação é necessária. A funcionalidade já está disponível automaticamente em todas as lojas. Para mais informações acesse [Admin VTEX: Comece Aqui](https://help.vtex.com/pt/tutorial/admin-vtex-comece-aqui--531cHtUCUi3puRXNDmKziw). diff --git a/docs/announcements/pt/new-features-for-vtex-sales-app-custom-displays-by-store-and-collection.md b/docs/announcements/pt/new-features-for-vtex-sales-app-custom-displays-by-store-and-collection.md new file mode 100644 index 000000000..a69adfc35 --- /dev/null +++ b/docs/announcements/pt/new-features-for-vtex-sales-app-custom-displays-by-store-and-collection.md @@ -0,0 +1,26 @@ +--- +title: 'Novas funcionalidades do VTEX Sales App: vitrine por loja e coleção' +id: 2J9rtMQDyY6OdWDdyYWJ3X +status: PUBLISHED +createdAt: 2024-06-27T12:29:38.823Z +updatedAt: 2024-06-28T12:58:10.676Z +publishedAt: 2024-06-28T12:58:10.676Z +contentType: updates +productTeam: Shopping +author: 2AhArvGNSPKwUAd8GOz0iU +slug: novas-funcionalidades-do-vtex-sales-app-vitrine-por-loja-e-colecao +locale: pt +legacySlug: novas-funcionalidades-do-vtex-sales-app-vitrine-por-loja-e-colecao +announcementImageID: '' +announcementSynopsisPT: 'Novas funcionalidades VTEX: vitrine por loja e vitrine de coleção para melhorar a exibição de produtos.' +--- + +Estamos disponibilizando duas novas funcionalidades para o VTEX Sales App: vitrines por loja e coleções. Essas funcionalidades foram desenvolvidas para melhorar a exibição de produtos e a experiência de compra dos clientes da seguinte forma: +- **Vitrine por loja:** os lojistas podem adicionar uma página de produtos em destaque especificando o ID da loja no [Master Data](https://developers.vtex.com/docs/guides/master-data-introduction) ao qual o anúncio será vinculado, o que permite criar vitrines personalizadas para cada loja. +- **Vitrine de coleção:** permite controlar uma seção da vitrine por meio de uma [coleção do catálogo](https://help.vtex.com/pt/tutorial/criando-colecao-de-produtos--tutorials_244). O lojista pode definir o nome da vitrine e o identificador da coleção, facilitando a organização dos produtos e destacando as coleções para os clientes. + +## Por que fizemos essa mudança? +Desenvolvemos essas funcionalidades para que os lojistas possam criar anúncios e organizar vitrines com coleções de produtos de forma eficiente. + +## O que precisa ser feito? +Nenhuma ação é necessária, a funcionalidade será aplicada automaticamente em todas as lojas que utilizam o VTEX Sales App. Para mais informações, acesse [Anúncios do VTEX Sales App](https://help.vtex.com/pt/tutorial/anuncios-do-vtex-sales-app--3UtOFwbwD4muz3p72RBPmC#create-an-ad-page). diff --git a/docs/announcements/pt/new-google-and-yahoo-requirements-for-bulk-email-senders.md b/docs/announcements/pt/new-google-and-yahoo-requirements-for-bulk-email-senders.md new file mode 100644 index 000000000..c52500bd0 --- /dev/null +++ b/docs/announcements/pt/new-google-and-yahoo-requirements-for-bulk-email-senders.md @@ -0,0 +1,74 @@ +--- +title: 'Novos requisitos do Google e Yahoo para remetentes de emails em massa' +id: 4Tb5eIYJVnKHAK2hPHY1uZ +status: PUBLISHED +createdAt: 2024-01-25T21:37:28.950Z +updatedAt: 2024-01-26T00:23:10.235Z +publishedAt: 2024-01-26T00:23:10.235Z +contentType: updates +productTeam: Post-purchase +author: 5l9ZQjiivHzkEVjafL4O6v +slug: novos-requisitos-do-google-e-yahoo-para-remetentes-de-emails-em-massa +locale: pt +legacySlug: novos-requisitos-do-google-e-yahoo-para-remetentes-de-emails-em-massa +announcementImageID: '' +announcementSynopsisPT: 'Novas exigências do Google e do Yahoo para os remetentes de emails em massa.' +--- + +O Google e o Yahoo estão implementando novas exigências para os remetentes de emails em massa. O objetivo é garantir mais segurança aos destinatários, diminuir o volume de spam e oferecer melhor experiência para os usuários. + +A partir de fevereiro de 2024, conforme suas [diretrizes para remetentes de emails](https://support.google.com/mail/answer/81126?hl=pt-BR&sjid=15077216349840152409-SA), o Google vai exigir novos requisitos para os remetentes que enviam 5 mil ou mais mensagens por dia para as contas do Gmail. De forma similar, o Yahoo também definiu novas [práticas na entregabilidade massiva de emails](https://senders.yahooinc.com/best-practices/). Os requisitos exigidos pelas empresas são: + +* Autenticação do email do remetente. +* Fácil cancelamento de inscrição pelos destinatários. +* Limite para a taxa de emails marcados como spam. + +Caso essas diretrizes não sejam seguidas pelos remetentes, os emails enviados poderão ser rejeitados ou entregues na caixa de spam dos destinatários. + +## O que mudou? + +A partir de fevereiro de 2024, o Google e o Yahoo vão exigir dos remetentes de emails massivos os seguintes requisitos: + +| **Requisitos** | **Descrição** | +| :---: | :--- | +| Autenticação de email do remetente |

Os remetentes devem autenticar a origem do seu email usando os seguintes protocolos:

  • SPF (Sender Policy Framework)
  • DKIM (DomainKeys Identified Mail)
  • DMARC (Domain-based Message Authentication, Reporting & Conformance)

Ao realizar essas configurações, você se protege contra spoofing (mensagens falsas enviadas em nome do seu domínio) e evita que as suas mensagens enviadas sejam marcadas como spam.

Saiba mais em Evitar spam, spoofing e phishing com a autenticação do Gmail.

| +| Fácil cancelamento de inscrição | Os destinatários devem ser capazes de cancelar a inscrição de um email com um único clique, e o processamento da solicitação de cancelamento deve ocorrer em até dois dias.

Saiba mais em Inscrições (Google) e Support one click unsubscribe (Yahoo).

| +| Limite para taxa de spam | Os destinatários devem considerar os emails como desejáveis, portanto a taxa de emails marcados como spam deve ser menor que 0,1% e o remetente deve evitar que ela chegue a 0,3% ou mais. Essa taxa é referente ao número de emails marcados como spam pelos destinatários, dividido pelo número total de emails recebidos.

É possível usar o Postmaster Tools para rastrear dados sobre grandes volumes de emails do Gmail, e o Complaint Feedback Loop para o mesmo serviço do Yahoo.

| + +Os requisitos acima mencionados são considerados básicos na manutenção de envio de emails. Para obter mais informações sobre boas práticas na entregabilidade de emails no Google, acesse [Diretrizes para remetentes de emails](https://support.google.com/mail/answer/81126), e para conteúdo sobre o Yahoo, veja [Email deliverability best practices](https://senders.yahooinc.com/best-practices/). + +## O que precisa ser feito? + +Para ser um remetente de emails em massa que está em conformidade com as exigências do Google e Yahoo, você deve: + +* [Configurar a autenticação de email do remetente](#configure-a-autenticacao-de-email-do-remetente) +* [Permitir o fácil cancelamento da inscrição](#permita-o-facil-cancelamento-da-inscricao) +* [Controlar o limite da taxa de spam](#controle-o-limite-da-taxa-de-spam) + +Caso essas diretrizes não sejam seguidas, os emails enviados poderão ser rejeitados ou entregues na caixa de spam dos destinatários. É possível confirmar se você está em conformidade com os requisitos do Google, por meio do [Postmaster Tools](https://support.google.com/mail/answer/14289100). + +### Configure a autenticação de email do remetente + +* Configure a [autenticação SPF](https://support.google.com/a/answer/33786?sjid=4150033421619503412-SA) para seu domínio de envio. +* Configure a [autenticação DKIM](https://support.google.com/a/answer/174124?sjid=4150033421619503412-SA) para seu domínio de envio. +* Configure a [autenticação DMARC](https://support.google.com/a/topic/2759254?hl=pt-BR&ref_topic=9061731&sjid=8809025610711525699-SA) para seu domínio de envio (você pode conferir se tem um [registro válido de DMARC](https://dmarcian.com/dmarc-inspector/)). +* Defina uma política de DMARC para o seu domínio (confira a [implementação recomendada](https://support.google.com/a/answer/10032473?hl=pt-BR&ref_topic=2759254&sjid=8809025610711525699-SA) pelo Google). + +### Permita o fácil cancelamento da inscrição + +* Garanta aos destinatários a opção de cancelar a inscrição de emails com [um único clique](https://blog.postmaster.yahooinc.com/post/182917670818/dont-want-to-be-marked-as-spam-support-one-click). +* Inclua um link visível para o cancelamento no corpo da mensagem. +* Processe a solicitação de cancelamento em até 2 dias. + +### Controle o limite da taxa de spam + +* Idealmente, mantenha as taxas de spam informadas abaixo de 0,1%. +* Evite atingir uma taxa de spam de 0,3% ou mais. +* Monitore as taxas de spam informadas no Gmail pelo [Postmaster Tools](https://gmail.com/postmaster) e no Yahoo pelo [Complaint Feedback Loop](https://senders.yahooinc.com/complaint-feedback-loop/). + +## Artigos relacionados + +| **VTEX** | **Google** | **Yahoo** | +| :--- | :--- | :--- | +|

|

|

| + diff --git a/docs/announcements/pt/new-indexation-history-screen.md b/docs/announcements/pt/new-indexation-history-screen.md index 3a6c4453b..c0620e6bd 100644 --- a/docs/announcements/pt/new-indexation-history-screen.md +++ b/docs/announcements/pt/new-indexation-history-screen.md @@ -19,7 +19,7 @@ Em toda operação de ecommerce, é necessário cadastrar ou alterar informaçõ Para aprimorar a experiência de monitoramento da indexação do seu Catálogo, redesenhamos a página de **Histórico da Indexação** no Admin VTEX. A nova interface permite acompanhar o tempo de indexação dos seus produtos e o status de indexação da sua loja. -![Histórico da Indexação 1 - PT](https://images.ctfassets.net/alneenqid6w5/5xzFLcLomZTSXgdqyK2rH/eafd584f145b495cab5aee630f44fb8a/Screenshot_2022-09-01_at_12-47-19_Hist__rico_da_Indexa____o.png) +![Histórico da Indexação 1 - PT](//images.ctfassets.net/alneenqid6w5/5xzFLcLomZTSXgdqyK2rH/eafd584f145b495cab5aee630f44fb8a/Screenshot_2022-09-01_at_12-47-19_Hist__rico_da_Indexa____o.png) ## O que mudou? diff --git a/docs/announcements/pt/new-orders-module-interface-official.md b/docs/announcements/pt/new-orders-module-interface-official.md index b9478018e..f27957414 100644 --- a/docs/announcements/pt/new-orders-module-interface-official.md +++ b/docs/announcements/pt/new-orders-module-interface-official.md @@ -27,15 +27,15 @@ Em relação à versão beta, a interface que será oficial a partir de 1 de fev * **Busca de pedidos sem limite de data:** possibilidade de buscar pedidos sem definir um limite de data, o que retorna todos os pedidos relacionados ao critério utilizado, independente da data de criação do pedido. Essa busca não pode ser associada a outros filtros. No entanto, você pode selecionar um período de busca personalizado de até seis meses e então combiná-lo com os filtros. Saiba mais no artigo [Filtrar pedidos em Todos os pedidos](https://help.vtex.com/pt/tutorial/filtrar-todos-pedidos--tutorials_192). - ![busca_sem_limite_data_all_pt](https://images.ctfassets.net/alneenqid6w5/7mDlDQAgphKCmH12REooCx/b6fee3d3358a18d7fe217d8afc005ca3/busca_sem_limite_data_all_pt.png) + ![busca_sem_limite_data_all_pt](//images.ctfassets.net/alneenqid6w5/7mDlDQAgphKCmH12REooCx/b6fee3d3358a18d7fe217d8afc005ca3/busca_sem_limite_data_all_pt.png) * **Diagrama do pedido:** na seção _Status do pedido_ da nova interface, por padrão, o que é exibido é uma linha tempo com os eventos do pedido. Agora você pode também ver o _Diagrama do pedido_. Ao clicar em `Ver diagrama`, um modal é aberto e apresenta uma imagem como a seguinte: - ![diagrama_pedido_pt](https://images.ctfassets.net/alneenqid6w5/3to0oQYzjgz3Y5i4sDPIG3/20ac041bccaef4e607b082b1e6a346d0/diagrama_pedido_pt.png) + ![diagrama_pedido_pt](//images.ctfassets.net/alneenqid6w5/3to0oQYzjgz3Y5i4sDPIG3/20ac041bccaef4e607b082b1e6a346d0/diagrama_pedido_pt.png) Para quem ainda não usava a versão beta, a imagem abaixo é um mapeamento da correspondência de campos entre a versão antiga da página **Detalhes do pedido** e a versão oficial: -![board_comparativo_interface_pedido_v2_pt](https://images.ctfassets.net/alneenqid6w5/30tYehAYOCvQoX0MpSIoNH/70f75ff7e98e67c9c403c32965ab4882/board_comparativo_interface_pedido_v2_pt.png) +![board_comparativo_interface_pedido_v2_pt](//images.ctfassets.net/alneenqid6w5/30tYehAYOCvQoX0MpSIoNH/70f75ff7e98e67c9c403c32965ab4882/board_comparativo_interface_pedido_v2_pt.png) ## Por que fizemos essa mudança? diff --git a/docs/announcements/pt/new-payment-features-enhancements-for-an-improved-shopping-experience.md b/docs/announcements/pt/new-payment-features-enhancements-for-an-improved-shopping-experience.md index 471ac1cd5..837e7056c 100644 --- a/docs/announcements/pt/new-payment-features-enhancements-for-an-improved-shopping-experience.md +++ b/docs/announcements/pt/new-payment-features-enhancements-for-an-improved-shopping-experience.md @@ -3,8 +3,8 @@ title: 'Novas funcionalidades de Pagamentos: melhorias para uma experiência de id: 3b5C6DabaGrWsS9Jahs75D status: PUBLISHED createdAt: 2023-05-29T14:05:55.900Z -updatedAt: 2023-05-29T14:10:59.814Z -publishedAt: 2023-05-29T14:10:59.814Z +updatedAt: 2024-04-04T19:35:42.974Z +publishedAt: 2024-04-04T19:35:42.974Z contentType: updates productTeam: Shopping author: 2o8pvz6z9hvxvhSoKAiZzg @@ -26,5 +26,5 @@ Com o objetivo de aprimorar a experiência de compra dos clientes, apresentamos ## O que precisa ser feito? -Nenhuma ação é necessária para, já que as atualizações serão aplicadas automaticamente em todas as lojas VTEX. +Nenhuma ação é necessária, já que as atualizações serão aplicadas automaticamente em todas as lojas VTEX. diff --git a/docs/announcements/pt/new-payment-provider-and-anti-fraud-management-interface.md b/docs/announcements/pt/new-payment-provider-and-anti-fraud-management-interface.md new file mode 100644 index 000000000..d25716190 --- /dev/null +++ b/docs/announcements/pt/new-payment-provider-and-anti-fraud-management-interface.md @@ -0,0 +1,36 @@ +--- +title: 'Nova interface de gerenciamento de provedores de pagamento e antifraude' +id: Qx6SkUJqM8DwoZajvAP0k +status: PUBLISHED +createdAt: 2023-12-22T09:09:05.292Z +updatedAt: 2024-01-22T20:43:27.828Z +publishedAt: 2024-01-22T20:43:27.828Z +contentType: updates +productTeam: Financial +author: 6DODK49lJPk3yvcoe6GB6g +slug: nova-interface-de-gerenciamento-de-provedores-de-pagamento-e-antifraude +locale: pt +legacySlug: nova-interface-de-gerenciamento-de-provedores-de-pagamento-e-antifraude +announcementImageID: '' +announcementSynopsisPT: 'Acesse informações sobre provedores de pagamento e antifraude de forma mais ágil' +--- + +A VTEX está disponibilizando uma nova interface na página de provedores de pagamento e antifraude no Admin VTEX, que oferece uma experiência mais intuitiva e eficiente para a sua operação. + +## O que mudou? + +A partir de agora você poderá acessar de forma mais rápida as informações de provedores cadastrados em sua loja. O novo layout oferece a opção de filtrar provedores de pagamento e antifraude por nome, tipo de provedor e ambiente de operação (teste ou produção). + +A tela que permite adicionar um novo provedor, editar configurações e realizar busca de provedores, também foi aprimorada para permitir uma melhor experiência de navegação. + +![nova_interface_provedores_admin](//images.ctfassets.net/alneenqid6w5/pRDw2IDO4F6G7SadBNwLp/339b129737e2bbf0167d892a50de7f8e/nova_interface_provedores_admin.JPG) + +## O que precisa ser feito? + +A nova página de gerenciamento de provedores de pagamento e antifraude já está disponível de forma automática para todas as contas VTEX. Para utilizar a nova experiência no Admin VTEX, acesse __Configurações da loja > Pagamentos > Provedores__. + +Para mais detalhes sobre as funcionalidades da nova interface, acesse [Cadastrar provedores de pagamento e antifraude](https://help.vtex.com/pt/tutorial/afiliacoes-de-gateway--tutorials_444). + +
+ A versão anterior da interface de gerenciamento de afiliações, disponível em Configurações da loja > Pagamentos > Configurações > Afiliações de gateways, ainda poderá ser acessada até 14 de janeiro de 2024. +
diff --git a/docs/announcements/pt/new-permission-required-to-manage-redirects-in-store-framework-cms.md b/docs/announcements/pt/new-permission-required-to-manage-redirects-in-store-framework-cms.md new file mode 100644 index 000000000..e867cd2e8 --- /dev/null +++ b/docs/announcements/pt/new-permission-required-to-manage-redirects-in-store-framework-cms.md @@ -0,0 +1,34 @@ +--- +title: 'Store Framework CMS: Nova permissão necessária para gerenciar redirecionamentos' +id: 1GcT48ML2w6TZQxQyGbD6W +status: PUBLISHED +createdAt: 2023-08-31T18:10:04.246Z +updatedAt: 2023-09-05T16:32:32.516Z +publishedAt: 2023-09-05T16:32:32.516Z +contentType: updates +productTeam: VTEX IO +author: 4ubliktPJIsvyl1hq91RdK +slug: store-framework-cms-nova-permissao-para-gerenciar-redirecionamentos +locale: pt +legacySlug: store-framework-cms-nova-permissao-para-gerenciar-redirecionamentos +announcementImageID: '' +announcementSynopsisPT: 'Fazer redirecionamentos no Store Framework CMS exige acesso ao recurso “CMS Settings”.' +--- + +**Redirecionamentos** é uma funcionalidade do Store Framework CMS que faz com que um usuário da loja, ao entrar em uma página específica, seja redirecionado a outra página automaticamente, seja ela interna ou externa à loja. Por motivos de segurança, estamos exigindo que usuários do Admin possuam uma permissão específica para fazer redirecionamentos. + +## O que mudou? + +Para que usuários do Admin possam criar, editar e apagar redirecionamentos no CMS, agora é necessário possuir um perfil de acesso com o [recurso do License Manager](https://help.vtex.com/pt/tutorial/recursos-do-license-manager--3q6ztrC8YynQf6rdc6euk3) **CMS Settings**. + +## Por que fizemos essa mudança? + +Adicionamos esse requisito de permissão por motivos de segurança. Dessa forma, apenas usuários do Admin que foram explicitamente autorizados terão acesso à funcionalidade **Redirecionamentos**. Isso impede que usuários não autorizados possam criar, editar e apagar redirecionamentos de forma indesejada. + +## O que precisa ser feito? + +Para que um usuário existente do Admin possa gerenciar redirecionamentos no Store Framework CMS, é necessário atribuir ao usuário um perfil de acesso que inclua o recurso **CMS Settings**. Verifique as instruções para editar os perfis de acesso de um usuário no artigo [Gerenciando Usuários](https://help.vtex.com/pt/tutorial/gerenciando-usuarios--tutorials_512#editar-usuarios). + +Caso você queira utilizar um perfil de acesso personalizado, você pode criar um novo perfil de acesso ou editar um já existente para incluir o recurso **CMS Settings**. Verifique as instruções para criar e editar perfis de acesso no artigo [Perfis de Acesso](https://help.vtex.com/pt/tutorial/perfis-de-acesso--7HKK5Uau2H6wxE1rH5oRbc#criando-um-perfil-de-acesso). + +Mais informações sobre redirecionamentos podem ser vistas no artigo [Gerenciando redirecionamentos de URL](https://help.vtex.com/pt/tutorial/gerenciando-redirecionamentos-de-url--3UJuFrU8imSVWg134mkvJV). diff --git a/docs/announcements/pt/new-process-for-security-testing.md b/docs/announcements/pt/new-process-for-security-testing.md new file mode 100644 index 000000000..b95f3ed6c --- /dev/null +++ b/docs/announcements/pt/new-process-for-security-testing.md @@ -0,0 +1,34 @@ +--- +title: 'Novo processo para testes de segurança' +id: 7z6kjzqf2yZyRuwIXOfY3o +status: PUBLISHED +createdAt: 2023-09-05T13:50:09.793Z +updatedAt: 2023-09-05T13:57:39.737Z +publishedAt: 2023-09-05T13:57:39.737Z +contentType: updates +productTeam: Others +author: 1malnhMX0vPThsaJaZMYm2 +slug: novo-processo-para-testes-de-seguranca +locale: pt +legacySlug: novo-processo-para-testes-de-seguranca +announcementImageID: '' +announcementSynopsisPT: 'Atualizamos o procedimento para realizar testes de penetração com o objetivo de torná-lo ainda mais seguro.' +--- + +A VTEX realiza verificações periódicas de vulnerabilidade por meio de varreduras recorrentes e testes de penetração (_pen tests_). Essas práticas nos permitem avaliar o nível de maturidade de segurança da nossa plataforma. + +Se necessário, você pode realizar um teste de penetração por conta própria – desde que autorizado pela VTEX – e reportar alguma vulnerabilidade encontrada. Para isso, a equipe de Segurança da VTEX atualizou o procedimento a ser seguido por lojistas que desejam realizar um teste de penetração em seu ambiente. + +## O que mudou? + +De maneira resumida, o novo processo para realizar testes de penetração consiste em: + +1. Solicitar o agendamento de um teste pelo [Suporte](https://help.vtex.com/pt/support) da VTEX. +2. Revisar e assinar o [acordo de confidencialidade](https://assets.ctfassets.net/alneenqid6w5/5iw8rN7CdSn7PHKvMMcO19/ab46ae4025d506e052dcef5974f9007f/Pentest_NDA_.zip) antes de executar qualquer teste. +3. Após a conclusão do teste, compartilhar os resultados com a equipe de segurança da VTEX. + +Confira informações detalhadas sobre esse procedimento no guia [Testes de penetração e avisos de vulnerabilidade](https://help.vtex.com/pt/tutorial/testes-de-penetracao-e-aviso-de-vulnerabilidade--6jodF6s1I50Fg84ZwutOCb). + +## Por que fizemos essa mudança? + +Atualizamos o procedimento de testes de penetração para garantir a segurança da plataforma e a realização de verificações de forma segura, impedindo [procedimentos não permitidos](https://help.vtex.com/pt/tutorial/testes-de-penetracao-e-aviso-de-vulnerabilidade--6jodF6s1I50Fg84ZwutOCb#procedimentos-nao-permitidos) e ações que possam prejudicar nossos clientes. diff --git a/docs/announcements/pt/new-promotion-list-manage-your-promotions-more-efficiently.md b/docs/announcements/pt/new-promotion-list-manage-your-promotions-more-efficiently.md index a88022e79..44d014e7c 100644 --- a/docs/announcements/pt/new-promotion-list-manage-your-promotions-more-efficiently.md +++ b/docs/announcements/pt/new-promotion-list-manage-your-promotions-more-efficiently.md @@ -30,7 +30,7 @@ Desenvolvemos uma nova interface para a Lista de Promoções, que permite: * Exportar sua lista de promoções ativas. * Duplicar promoções ativas ou arquivadas para um processo de criação mais rápido. -![geral-promo-PT](https://images.ctfassets.net/alneenqid6w5/5J9dSnkUhLm1gTUjhUftrP/76708dc950cfef626516c9a08b6fe13d/image3.png) +![geral-promo-PT](//images.ctfassets.net/alneenqid6w5/5J9dSnkUhLm1gTUjhUftrP/76708dc950cfef626516c9a08b6fe13d/image3.png) ## Por que fizemos essa mudança? diff --git a/docs/announcements/pt/new-roles-page.md b/docs/announcements/pt/new-roles-page.md new file mode 100644 index 000000000..a0931c686 --- /dev/null +++ b/docs/announcements/pt/new-roles-page.md @@ -0,0 +1,35 @@ +--- +title: 'Nova página de Perfis de acesso' +id: 6kAbgyB0Ah8WK4ZAj7aSSL +status: DRAFT +createdAt: 2023-11-30T16:11:56.563Z +updatedAt: 2023-11-30T16:25:18.794Z +publishedAt: +contentType: updates +productTeam: Identity +author: 1malnhMX0vPThsaJaZMYm2 +slug: nova-pagina-de-perfis-de-acesso +locale: pt +legacySlug: nova-pagina-de-perfis-de-acesso +announcementImageID: '' +announcementSynopsisPT: 'Redesenhamos a página de perfis de acesso para exibir informações mais completas e organizadas.' +--- + +Diversos colaboradores acessam o ambiente administrativo de cada conta. Logo, é essencial limitar o acesso a ações críticas para garantir que cada usuário tenha acesso apenas às ações necessárias para o seu papel. + +Nesse contexto, a funcionalidade de perfis de acesso serve para atribuir um conjunto de [recursos](https://help.vtex.com/pt/tutorial/recursos-do-license-manager--3q6ztrC8YynQf6rdc6euk3) a usuários administrativos, concedendo as permissões necessárias para as atividades na loja. + +Reformulamos a página de **Perfis de acesso** com o objetivo de otimizar o gerenciamento de permissões de usuários. Para acessá-la, na barra superior do Admin VTEX, clique no avatar do seu perfil, marcado pela inicial do seu email, e depois em **Configurações da conta** > **Perfis de acesso**. + +## O que mudou? + +Além de todas as funcionalidades da versão anterior, a nova página de **Perfis de acesso** permite: + +* Acessar a listagem completa dos perfis de acesso cadastrados na sua loja com um design mais moderno e intuitivo, atualizado para o [Novo Admin VTEX](https://help.vtex.com/pt/tutorial/admin-vtex-comece-aqui--531cHtUCUi3puRXNDmKziw). +* Visualizar informações úteis para o gerenciamento de perfis de acesso diretamente na listagem, como a quantidade de usuários associados a cada perfil, o tipo de perfil (predefinido ou personalizado) e a data de criação do perfil. + +![roles-pt](//images.ctfassets.net/alneenqid6w5/hn5I8XMFI38UCoMxIIjjM/943f5df380f3fb685bb369014b435454/roles-pt.png) + +## O que precisa ser feito? + +A atualização será aplicada de forma automática em todas as lojas. Confira mais detalhes sobre como utilizar a página otimizada no artigo [Perfis de acesso](https://help.vtex.com/pt/tutorial/perfis-de-acesso--7HKK5Uau2H6wxE1rH5oRbc). diff --git a/docs/announcements/pt/new-rules-for-activating-vtex-support.md b/docs/announcements/pt/new-rules-for-activating-vtex-support.md new file mode 100644 index 000000000..14c1d5b9b --- /dev/null +++ b/docs/announcements/pt/new-rules-for-activating-vtex-support.md @@ -0,0 +1,30 @@ +--- +title: 'Novas regras para acionar o Suporte VTEX' +id: 18xfVJM9tbzpyqAUzIsBC1 +status: PUBLISHED +createdAt: 2023-12-01T17:11:24.955Z +updatedAt: 2023-12-13T14:03:46.024Z +publishedAt: 2023-12-13T14:03:46.024Z +contentType: updates +productTeam: Billing +author: 5l3eEiSz8MpcppCxcnijGz +slug: novas-regras-para-acionar-o-suporte-vtex +locale: pt +legacySlug: novas-regras-para-acionar-o-suporte-vtex +announcementImageID: '' +announcementSynopsisPT: 'Para contas no Brasil, agora é essencial ter o recurso Open Support Ticket no perfil de acesso para usar o suporte VTEX.' +--- + +Para contas no Brasil, agora é obrigatório ter o recurso **Open Support Ticket** do produto **VTEX - Support** autorizado em seu perfil de acesso para acionar o suporte VTEX. Um usuário com perfil de acesso *User Administrator - Restricted* precisará configurar essa autorização no [License Manager](https://help.vtex.com/pt/tutorial/recursos-do-license-manager--3q6ztrC8YynQf6rdc6euk3?&utm_source=autocomplete). + +
Usuários administrativos vinculados ao perfil de acesso Owner (Admin Super) possuem o recurso Open Support Ticket vinculado automaticamente.
+ +## O que mudou? +A configuração é válida somente para contas no Brasil e restringe a abertura de tickets de suporte a usuários autorizados. Para realizar a abertura de solicitação ao time de suporte, o usuário precisará ter o recurso *Open Support Ticket* do produto **VTEX - Support** autorizado em seu [perfil de acesso](https://help.vtex.com/pt/tutorial/perfis-de-acesso--7HKK5Uau2H6wxE1rH5oRbc). + +## Por que fizemos essa mudança? +No contexto das boas práticas de segurança, esta etapa visa fortalecer a proteção da privacidade das informações sensíveis armazenadas na loja. + +## O que precisa ser feito? +Um usuário com o perfil de acesso *User Administrator - Restricted* precisa vincular o recurso **Open Support Ticket** do produto **VTEX - Support** no [License Manager](https://help.vtex.com/pt/tutorial/recursos-do-license-manager--3q6ztrC8YynQf6rdc6euk3) aos [perfis de acesso](https://help.vtex.com/pt/tutorial/perfis-de-acesso--7HKK5Uau2H6wxE1rH5oRbc) correspondentes aos usuários que devem ter esse acesso à abertura de tickets de suporte. + diff --git a/docs/announcements/pt/new-sales-app-performance-monitor.md b/docs/announcements/pt/new-sales-app-performance-monitor.md new file mode 100644 index 000000000..ddaa23888 --- /dev/null +++ b/docs/announcements/pt/new-sales-app-performance-monitor.md @@ -0,0 +1,32 @@ +--- +title: 'Novo Performance Monitor do Sales App' +id: 1xi0UVrKl5SwQbwts907bh +status: PUBLISHED +createdAt: 2023-09-05T19:37:19.176Z +updatedAt: 2023-09-06T13:06:33.383Z +publishedAt: 2023-09-06T13:06:33.383Z +contentType: updates +productTeam: Shopping +author: 5l3eEiSz8MpcppCxcnijGz +slug: novo-performance-monitor-do-sales-app +locale: pt +legacySlug: novo-performance-monitor-do-sales-app +announcementImageID: '' +announcementSynopsisPT: 'Performance Monitor é a funcionalidade que permite que os vendedores tenham acesso ao quanto venderam usando a solução.' +--- + +O [Performance Monitor](https://help.vtex.com/pt/tracks/instore-getting-started-and-setting-up--zav76TFEZlAjnyBVL5tRc/5pqtuvi97FFZiGf7MlSe8q) é a nova funcionalidade do Sales App. Com ela seus vendedores sabem exatamente o quanto venderam com a solução e como estão seus principais indicadores de varejo como: Ticket Médio, Peças por Atendimento e Preço Médio por item vendido. Além disso, também é exibido para os vendedores como estão em relação a média da sua loja. + +Esses dados também estão disponíveis para os gestores que acessam o Portal Admin da VTEX, permitindo acompanhar de perto o desempenho de seus vendedores e lojas. +# O que mudou? +Agora no menu lateral do Sales App existe a opção "Desempenho de Vendas". Nela, o vendedor pode visualizar o seu próprio desempenho de vendas e ode outros colaboradores. +# O que precisa ser feito? +A funcionalidade está ativada por padrão para todas as contas que utilizem o app. A única exceção são para marcas que já utilizam a solução Indeva by VTEX, neste caso será necessário acionar o suporte para ativar a funcionalidade. + +Para mais informações sobre o Sales App, consulte a nossa documentação: + +- [Sales App - Primeiros passos e configurações](https://help.vtex.com/pt/tracks/instore-primeiros-passos-e-configuracoes--zav76TFEZlAjnyBVL5tRc#) +- [Sales App - Pagamentos](https://help.vtex.com/pt/tracks/instore-pagamentos--43B4Nr7uZva5UdwWEt3PEy#) +- [Sales App - Usando o app](https://help.vtex.com/pt/tracks/instore-usando-o-app--4BYzQIwyOHvnmnCYQgLzdr#) +- [Estratégias de Comércio Unificado](https://help.vtex.com/pt/tracks/estrategias-de-comercio-unificado--3WGDRRhc3vf1MJb9zGncnv#) + diff --git a/docs/announcements/pt/new-sales-performance-dashboard.md b/docs/announcements/pt/new-sales-performance-dashboard.md index cf30a6b48..0f57f6135 100644 --- a/docs/announcements/pt/new-sales-performance-dashboard.md +++ b/docs/announcements/pt/new-sales-performance-dashboard.md @@ -19,7 +19,7 @@ Com um volume cada vez maior de dados disponíveis para operações de ecommerce O dashboard permite que os usuários analisem dados de todos os canais de venda da loja, e de seus sellers, incluindo métricas sobre receita, pedidos, ticket médio e muito mais. Inclui também gráficos e tabelas para que você compare resultados de períodos diferentes, introduzindo onze opções de filtros para que obtenham insights unificados de toda a operação. -![Sales Perf Dash PT](https://images.ctfassets.net/alneenqid6w5/1nTkH8KfhrLPOBuxFhcZvC/97ef8b2e3525cc9a565f1d55783730b3/Sales_Perf_Dash_PT.gif) +![Sales Perf Dash PT](//images.ctfassets.net/alneenqid6w5/1nTkH8KfhrLPOBuxFhcZvC/97ef8b2e3525cc9a565f1d55783730b3/Sales_Perf_Dash_PT.gif) ## O que mudou? Antes, o seu Admin VTEX incluía somente a página Insights para gerar inteligência de negócios a partir dos dados da sua operação. Agora incluímos uma nova página, a Performance de Vendas, para que você tenha uma visão mais detalhada dos resultados dos diferentes canais de venda da sua loja. A página de Insights ainda permanecerá em seu Admin VTEX. diff --git a/docs/announcements/pt/new-sku-bindings-interface.md b/docs/announcements/pt/new-sku-bindings-interface.md index de022f859..248c4b4f1 100644 --- a/docs/announcements/pt/new-sku-bindings-interface.md +++ b/docs/announcements/pt/new-sku-bindings-interface.md @@ -19,7 +19,7 @@ A VTEX possibilita que a sua loja atue tanto como [seller](https://help.vtex.com Para aprimorar essa experiência, redesenhamos a página de **Vínculos de SKU** no Admin VTEX. A nova interface permite acompanhar e gerenciar a relação de vínculo entre os SKUs do seller e do marketplace de forma mais simples e ágil. -![sku_binding_page_PT_final](https://images.ctfassets.net/alneenqid6w5/3TrV8m2JLKuPjhKTtkY2Yl/5b8897408601d49051d35dd5364c2a8e/sku_binding_page_PT_final.png) +![sku_binding_page_PT_final](//images.ctfassets.net/alneenqid6w5/3TrV8m2JLKuPjhKTtkY2Yl/5b8897408601d49051d35dd5364c2a8e/sku_binding_page_PT_final.png) ## O que mudou? diff --git a/docs/announcements/pt/new-subscriptions-module.md b/docs/announcements/pt/new-subscriptions-module.md index 7da275344..fe0f7196f 100644 --- a/docs/announcements/pt/new-subscriptions-module.md +++ b/docs/announcements/pt/new-subscriptions-module.md @@ -39,35 +39,35 @@ A melhoria do sistema de assinaturas também trouxe novas funcionalidades para o #### Novo detalhamento de assinaturas A nossa página de detalhamento de assinatura foi remodelada pensando em melhorar a experiência do consumidor ao reduzir o tempo para localizar informações e realizar tarefas. Além disso, contamos com a nova funcionalidade de adicionar itens a uma assinatura existente. -![img1 subscriptions PT](https://images.ctfassets.net/alneenqid6w5/YTLE4SVoIbfDCdH9BK97s/0578726c45d942f7960c7e3999649627/img1_subscriptions_PT.png) +![img1 subscriptions PT](//images.ctfassets.net/alneenqid6w5/YTLE4SVoIbfDCdH9BK97s/0578726c45d942f7960c7e3999649627/img1_subscriptions_PT.png) #### Barra de ações Adicionamos uma barra de ações para melhorar a comunicação com o usuário sobre o que precisa ser feito ou comunicar eventos importantes sobre a sua assinatura. -![img2 subscriptions PT](https://images.ctfassets.net/alneenqid6w5/4SOJIaVfD2pnRqDK8oChFM/77b61a6259cf558bfa78db8c5ada1f80/img2_subscriptions_PT.png) +![img2 subscriptions PT](//images.ctfassets.net/alneenqid6w5/4SOJIaVfD2pnRqDK8oChFM/77b61a6259cf558bfa78db8c5ada1f80/img2_subscriptions_PT.png) #### Adicionar produto à sua assinatura Agora é possível adicionar um novo item à sua assinatura através da busca dos produtos disponíveis na loja. -![img3 subscriptions PT](https://images.ctfassets.net/alneenqid6w5/1QLpkpJqU4GmAxG2kQl34s/64249fe1d011fc477d8760f27a783506/img3_subscriptions_PT.png) +![img3 subscriptions PT](//images.ctfassets.net/alneenqid6w5/1QLpkpJqU4GmAxG2kQl34s/64249fe1d011fc477d8760f27a783506/img3_subscriptions_PT.png) #### Criar uma nova assinatura Adicionamos uma funcionalidade muito aguardada que é a tela de criação de assinaturas. Ela permite configurar uma nova assinatura sem ter que passar pelo checkout e realizar um pedido na hora. Para realizar essa ação, basta clicar no botão __Nova assinatura__, na listagem de assinaturas. -![img4 subscriptions PT](https://images.ctfassets.net/alneenqid6w5/1Olba34z68eZB3VqeGLPvL/8659bfceec1f88773e5871092be90771/img4_subscriptions_PT.png) +![img4 subscriptions PT](//images.ctfassets.net/alneenqid6w5/1Olba34z68eZB3VqeGLPvL/8659bfceec1f88773e5871092be90771/img4_subscriptions_PT.png) ### Novo conceito de assinaturas para o sistema Até então, para o sistema da VTEX, uma assinatura era composta por um SKU, atrelado a uma configuração de compra. Isso permitia que o consumidor da loja assinasse SKUs com endereços de entrega e até mesmo formas de pagamento diferentes – uma evolução em comparação à primeira versão do sistema. #### Antes: -![img5 subscriptions PT](https://images.ctfassets.net/alneenqid6w5/36iPClYx89vn03OHhkUfho/4d469f2404f59d76b5ebe67b89e36365/img5_subscriptions_PT.png) -![img6 subscriptions PT](https://images.ctfassets.net/alneenqid6w5/3R0ImpMVwP9C81ndi5oCvg/eb2c0c259c6ffba5c7bd4e7ac0cda841/img6_subscriptions_PT.png) -![img7 subscriptions PT](https://images.ctfassets.net/alneenqid6w5/W44xbs0MAAwYxjyU8Dj4E/cab5768ff5bad6dab10ca2cd5e931c8f/img7_subscriptions_PT.png) +![img5 subscriptions PT](//images.ctfassets.net/alneenqid6w5/36iPClYx89vn03OHhkUfho/4d469f2404f59d76b5ebe67b89e36365/img5_subscriptions_PT.png) +![img6 subscriptions PT](//images.ctfassets.net/alneenqid6w5/3R0ImpMVwP9C81ndi5oCvg/eb2c0c259c6ffba5c7bd4e7ac0cda841/img6_subscriptions_PT.png) +![img7 subscriptions PT](//images.ctfassets.net/alneenqid6w5/W44xbs0MAAwYxjyU8Dj4E/cab5768ff5bad6dab10ca2cd5e931c8f/img7_subscriptions_PT.png) A assinatura para nós agora consiste em uma lista de SKUs e uma determinada configuração de compra. Isso significa que nós retiramos o conceito de Grupos de Assinatura do nosso sistema. Saiba mais no artigo [Como funciona a assinatura](https://help.vtex.com/pt/tutorial/como-funciona-a-assinatura--frequentlyAskedQuestions_4453). O diagrama abaixo demonstra o novo conceito de assinatura: #### Agora: -![img8 subscriptions PT](https://images.ctfassets.net/alneenqid6w5/1tNo9gQza7gWuDXZPRxQRO/474f3170b2f10977be30172465ffd630/img8_subscriptions_PT.png) +![img8 subscriptions PT](//images.ctfassets.net/alneenqid6w5/1tNo9gQza7gWuDXZPRxQRO/474f3170b2f10977be30172465ffd630/img8_subscriptions_PT.png) ### Data do ciclo da assinatura diff --git a/docs/announcements/pt/new-ui-for-the-admins-user-management-dashboard.md b/docs/announcements/pt/new-ui-for-the-admins-user-management-dashboard.md index 87747e3a3..da30caf57 100644 --- a/docs/announcements/pt/new-ui-for-the-admins-user-management-dashboard.md +++ b/docs/announcements/pt/new-ui-for-the-admins-user-management-dashboard.md @@ -22,7 +22,7 @@ O painel de gerenciamento de usuários teve seu design atualizado com os mesmos - Apresentação da configuração de MFA (autenticação de múltiplos fatores) para cada usuário na lista de usuários. - Botão para exportar os dados da lista de usuários para um arquivo csv que inclui id, email e nome. -![Lista Usuários User Management PT](https://images.ctfassets.net/alneenqid6w5/1IjRv0l2rDBrSWtHj82CDm/3440b1f6633113c14bf91d9147d4eb0a/Lista_Usu__rios_User_Management_PT.png) +![Lista Usuários User Management PT](//images.ctfassets.net/alneenqid6w5/1IjRv0l2rDBrSWtHj82CDm/3440b1f6633113c14bf91d9147d4eb0a/Lista_Usu__rios_User_Management_PT.png) Além disso, o painel sofreu algumas alterações: diff --git a/docs/announcements/pt/novo-layout-no-e-mail-de-codigo-de-acesso.md b/docs/announcements/pt/novo-layout-no-e-mail-de-codigo-de-acesso.md index 4352721cf..56d062234 100644 --- a/docs/announcements/pt/novo-layout-no-e-mail-de-codigo-de-acesso.md +++ b/docs/announcements/pt/novo-layout-no-e-mail-de-codigo-de-acesso.md @@ -18,7 +18,7 @@ announcementSynopsisPT: 'Atualizamos o layout do e-mail recebido ao solicitar o Atualizamos o layout do e-mail recebido ao solicitar o código de acesso para seu admin. Agora, todas as vezes que o código de acesso for requisitado para logar ou alterar a senha, você receberá um e-mail como este abaixo: -![announcement-novo-layout-email-codigo-acesso PT](https://images.ctfassets.net/alneenqid6w5/cQVFNnznSclT585LRuACz/06a49b0a9837c3d5a64503f982a354d1/announcement-novo-layout-email-codigo-acesso.png) +![announcement-novo-layout-email-codigo-acesso PT](//images.ctfassets.net/alneenqid6w5/cQVFNnznSclT585LRuACz/06a49b0a9837c3d5a64503f982a354d1/announcement-novo-layout-email-codigo-acesso.png) ## O que muda A nova versão proporciona mais usabilidade e fluidez ao layout e está mais coerente com a identidade visual da VTEX. Além disso, o código recebeu mais destaque no corpo do e-mail, privilegiando a informação. Outro ponto favorável são as versões disponíveis para cada idioma. diff --git a/docs/announcements/pt/offer-add-on-services-to-products-sold-in-vtex-sales-app.md b/docs/announcements/pt/offer-add-on-services-to-products-sold-in-vtex-sales-app.md new file mode 100644 index 000000000..bfa4a4fd7 --- /dev/null +++ b/docs/announcements/pt/offer-add-on-services-to-products-sold-in-vtex-sales-app.md @@ -0,0 +1,29 @@ +--- +title: 'Ofereça serviços adicionais aos produtos vendidos no VTEX Sales App' +id: 2kF3T4fCxoNKEKslXezTHL +status: PUBLISHED +createdAt: 2024-04-30T13:52:00.217Z +updatedAt: 2024-04-30T17:15:44.935Z +publishedAt: 2024-04-30T17:15:44.935Z +contentType: updates +productTeam: Others +author: 2AhArvGNSPKwUAd8GOz0iU +slug: ofereca-servicos-adicionais-aos-produtos-vendidos-no-vtex-sales-app +locale: pt +legacySlug: ofereca-servicos-adicionais-aos-produtos-vendidos-no-vtex-sales-app +announcementImageID: '' +announcementSynopsisPT: 'Assembly Options no VTEX Sales App: serviços adicionais a produtos vendidos e montagem de itens com SKUs diversos.' +--- + +Desenvolvemos uma nova funcionalidade para o [VTEX Sales App](https://apps.vtex.com/vtex-assisted-sales-admin/p), que permite a integração entre os canais de vendas online e físicos, por meio dele os vendedores das lojas físicas podem oferecer atendimento personalizado aos clientes. + +## O que mudou? +Agora, com a funcionalidade Assembly Options, os vendedores têm a possibilidade de oferecer serviços adicionais aos produtos vendidos, como garantia estendida e seguro. Além disso, a funcionalidade permite a montagem de itens compostos por diversos SKUs, por exemplo, uma cesta de natal ou café da manhã, kits de maquiagem, entre outros. + +## Por que fizemos essa mudança? +Desenvolvemos essa funcionalidade para permitir que os vendedores ofereçam opções de customizações de produtos por meio do VTEX Sales App. + +## O que precisa ser feito? +Nenhuma ação é necessária. A funcionalidade já está disponível no VTEX Sales App. +Para mais detalhes sobre o uso dessa funcionalidade, acesse o artigo [Assembly Options no VTEX Sales App](https://help.vtex.com/pt/tutorial/assembly-options-no-vtex-sales-app--4fTfqOMcXyhAhWXkl935lr). + diff --git a/docs/announcements/pt/offer-pickup-points-for-subscription-orders.md b/docs/announcements/pt/offer-pickup-points-for-subscription-orders.md index 6804e0d0e..20da4f1f5 100644 --- a/docs/announcements/pt/offer-pickup-points-for-subscription-orders.md +++ b/docs/announcements/pt/offer-pickup-points-for-subscription-orders.md @@ -23,7 +23,7 @@ A funcionalidade de pontos de retirada para assinaturas está disponível em ver Antes, as assinaturas não tinham pontos de retirada como uma das opções de entrega. Com a nova funcionalidade, o cliente final pode escolher pontos de retirada para itens de um pedido de assinatura no momento do checkout, conforme ilustrado na imagem abaixo. -![subscriptionspickup PT](https://images.ctfassets.net/alneenqid6w5/6qqc7DV4Wk6yRWvsdiWNCP/d7b20c88e0bcc04178d9bd0a5234d702/subscriptionspickup_PT.gif) +![subscriptionspickup PT](//images.ctfassets.net/alneenqid6w5/6qqc7DV4Wk6yRWvsdiWNCP/d7b20c88e0bcc04178d9bd0a5234d702/subscriptionspickup_PT.gif) Além disso, você também pode atribuir pontos de retirada a novas assinaturas e a assinaturas já existentes por meio da [API de Subscriptions](https://developers.vtex.com/vtex-rest-api/reference/subscriptions-1). diff --git a/docs/announcements/pt/offer-status-module-for-integrations-with-vtex-marketplaces.md b/docs/announcements/pt/offer-status-module-for-integrations-with-vtex-marketplaces.md new file mode 100644 index 000000000..3cf5428fd --- /dev/null +++ b/docs/announcements/pt/offer-status-module-for-integrations-with-vtex-marketplaces.md @@ -0,0 +1,31 @@ +--- +title: 'Módulo Status dos anúncios para integrações com marketplaces VTEX' +id: 1EeGgit1Brq3mmm8qhv2m3 +status: PUBLISHED +createdAt: 2024-02-07T20:18:50.779Z +updatedAt: 2024-03-04T19:21:14.936Z +publishedAt: 2024-03-04T19:21:14.936Z +contentType: updates +productTeam: Channels +author: 2p7evLfTcDrhc5qtrzbLWD +slug: modulo-status-dos-anuncios-para-integracoes-com-marketplaces-vtex +locale: pt +legacySlug: modulo-status-dos-anuncios-para-integracoes-com-marketplaces-vtex +announcementImageID: '' +announcementSynopsisPT: 'Acompanhe seus anúncios com o novo módulo Status dos anúncios' +--- + +__Status dos anúncios__ é o novo módulo no Admin VTEX que permite ao seller acompanhar o envio e a sincronização dos anúncios de integrações com marketplaces VTEX de todas as regiões do mundo. Para acessar o módulo, vá em __Marketplace > Conexões > Status de anúncios,__ ou digite __Status de anúncios__ na barra de busca. + +![Tela Offer Status](//downloads.ctfassets.net/alneenqid6w5/5elFaSW31IgANpXseTApPo/e383485bcec5739e5594fb942ab529a2/-PT-_Offer_Status_-_GIF.gif) + +## Por que desenvolvemos essa funcionalidade? + +Desenvolvemos o módulo __Status dos anúncios__ visando proporcionar a visão do processo completo de envio e sincronização dos anúncios com marketplaces VTEX. Agora, é possível visualizar em abas separadas os anúncios que estão __Publicados,__ saber os __Problemas__ que impediram um anúncio de ser publicado e acompanhar os anúncios que estão __Aguardando conclusão__ por parte de cada marketplace que o seller está conectado. + +Para conhecer detalhadamente cada aba do módulo e saber como utilizá-las, leia o tutorial [Status dos anúncios](https://help.vtex.com/pt/tutorial/status-de-anuncios-beta--2OE87wU26F7lApl99OdwvJ). + +## O que precisa ser feito? + +Nenhuma alteração é necessária para a utilização do módulo __Status dos anúncios,__ ele estará disponível para todas as integrações com marketplaces VTEX a partir do dia __28 de fevereiro de 2024__. + diff --git a/docs/announcements/pt/on-06-17-the-native-links-to-your-stores-my-account-page-will-change-review.md b/docs/announcements/pt/on-06-17-the-native-links-to-your-stores-my-account-page-will-change-review.md index e0deeeb9e..8496a445a 100644 --- a/docs/announcements/pt/on-06-17-the-native-links-to-your-stores-my-account-page-will-change-review.md +++ b/docs/announcements/pt/on-06-17-the-native-links-to-your-stores-my-account-page-will-change-review.md @@ -35,7 +35,7 @@ A revisão e o eventual ajuste desta mudança devem ser aplicados através dos t Passos necessários para a revisão e adaptação: -1. __Configuração básica__: revise se o template da página "/account" (ilustração abaixo) já utiliza a view part `` e a atualize se houver necessidade. Esta view part é responsável por carregar todas as informações do cliente, incluindo seus pedidos. As view parts anteriores, `` e `` devem ser removidas deste template.![account](https://images.ctfassets.net/alneenqid6w5/LIki0Pf7j1gOUi01EIajh/f7089fece0b6b10921fcb969066e2f4a/account.png) +1. __Configuração básica__: revise se o template da página "/account" (ilustração abaixo) já utiliza a view part `` e a atualize se houver necessidade. Esta view part é responsável por carregar todas as informações do cliente, incluindo seus pedidos. As view parts anteriores, `` e `` devem ser removidas deste template.![account](//images.ctfassets.net/alneenqid6w5/LIki0Pf7j1gOUi01EIajh/f7089fece0b6b10921fcb969066e2f4a/account.png) 2. __Customização__: se a página "/account/orders" possuir alguma customização de front-end, esta deve ser migrada e adaptada para a nova URL "/account#/orders". Revise e realize todos os testes necessários garantindo funcionamento de todas as recursos personalizados; 3. __Links do site__: Revise e atualize todos os links customizados do site e dos e-mails transacionais que antes direcionavam o usuário para a URL "/account/orders". Estes links agora devem direcionar o usuário para "/account#/orders". diff --git a/docs/announcements/pt/onboarding-guide-your-complete-journey-at-vtex.md b/docs/announcements/pt/onboarding-guide-your-complete-journey-at-vtex.md new file mode 100644 index 000000000..50072af2f --- /dev/null +++ b/docs/announcements/pt/onboarding-guide-your-complete-journey-at-vtex.md @@ -0,0 +1,78 @@ +--- +title: 'Guia de onboarding: sua jornada completa na VTEX' +id: 510SdtVmDcuIQAGoAl0sgf +status: PUBLISHED +createdAt: 2024-02-22T20:28:44.286Z +updatedAt: 2024-02-23T14:44:33.307Z +publishedAt: 2024-02-23T14:44:33.307Z +contentType: updates +productTeam: Others +author: 5l9ZQjiivHzkEVjafL4O6v +slug: guia-de-onboarding-sua-jornada-completa-na-vtex +locale: pt +legacySlug: guia-de-onboarding-sua-jornada-completa-na-vtex +announcementImageID: '' +announcementSynopsisPT: 'Lançamento do Guia de onboarding: conteúdo da loja até o go-live, evolução da operação e suporte na VTEX.' +--- + +Com foco no sucesso dos nossos clientes, a VTEX oferece soluções completas para diversos modelos de negócio. É a versatilidade do composable commerce a serviço da inovação e do crescimento da sua operação. + +E para que você adote facilmente novos recursos, gerencie seu negócio com autonomia e ganhe em escalabilidade, disponibilizamos o novo Guia de onboarding, um conteúdo da jornada completa de operar uma loja VTEX. O material está disponível na seção [Comece aqui](https://help.vtex.com/pt/tracks) do Help Center. + +
+ Guia de onboarding +
+ +## O que é o Guia de onboarding? + +O **Guia de onboarding** é um conjunto de trilhas de documentação que incluem o planejamento de arquitetura da loja, as configurações para o go-live, os produtos para evoluir o negócio e as orientações sobre o nosso suporte. O guia apresenta configurações e recursos da plataforma contextualizados na jornada de operação da loja VTEX. + +O **Guia de onboarding** é composto por três trilhas, são elas: + +- [Trilha da loja VTEX](https://help.vtex.com/pt/tracks/trilha-da-loja-vtex--eSDNk26pdvemF3XKM0nK9) +- [Próximos passos após o go-live](https://help.vtex.com/pt/tracks/proximos-passos-apos-o-go-live--3J7WFZyvTcoiwkcIVFVhIS) +- [Suporte na VTEX](https://help.vtex.com/pt/tracks/suporte-na-vtex--4AXsGdGHqExp9ZkiNq9eMy) + +
+As trilhas tem conteúdos complementares, mas são independentes entre si. Isso significa que você pode explorar o conteúdo com liberdade, sem precisar seguir uma sequência. +
+ +Nosso objetivo é que clientes, parceiros e todo o ecossistema VTEX se beneficiem do **Guia de onboarding**. E para manter a relevância do material para diferentes negócios, consideramos uma jornada bastante abrangente. +Veja a seguir uma [introdução](https://help.vtex.com/pt/tracks/trilha-da-loja-vtex--eSDNk26pdvemF3XKM0nK9/3QfoDZWg9YWl8lwS9MVrnU) do que você encontrará no guia. + +
+ Trilha da loja VTEX +
+ +A **Trilha da loja VTEX** apresenta o contexto inaugural da operação, começando pela definição de qual [tipo de conta e arquitetura](https://help.vtex.com/pt/tracks/trilha-da-loja-vtex--eSDNk26pdvemF3XKM0nK9/4yPqZQyj0t675QpcG7H6yl) são adequados às necessidades do negócio. A partir disso, é possível realizar as [configurações iniciais](https://help.vtex.com/pt/tracks/trilha-da-loja-vtex--eSDNk26pdvemF3XKM0nK9/4EPwTXx5oFdSG1dA3zIchz) e as configurações dos [módulos](https://help.vtex.com/pt/tracks/trilha-da-loja-vtex--eSDNk26pdvemF3XKM0nK9/75MX4aorniD0BYAB8Nwbo7) da plataforma, focando em acelerar a inauguração da loja. Uma vez que as [integrações de backend](https://help.vtex.com/pt/tracks/trilha-da-loja-vtex--eSDNk26pdvemF3XKM0nK9/7euXDZR5CCnVFSrXyczIhu) estejam concluídas e a implementação da tecnologia de [frontend](https://help.vtex.com/pt/tracks/trilha-da-loja-vtex--eSDNk26pdvemF3XKM0nK9/67SCtUreXxKYWhZh8n0zvZ) para a construção da frente de loja tenha sido finalizada, é chegado o momento do [go-live](https://help.vtex.com/pt/tracks/trilha-da-loja-vtex--eSDNk26pdvemF3XKM0nK9/6xYnNxDHUcY6FyChgziCoH) e da inauguração da nova loja. + +
+ Proximos passos apos o go live +
+ +A trilha **Próximos passos após o go-live** apresenta como o [comércio unificado](https://help.vtex.com/pt/tracks/proximos-passos-apos-o-go-live--3J7WFZyvTcoiwkcIVFVhIS/5Qvw31yH2FPDBl14K5xXHA) é realizado com os recursos da plataforma, incluindo [configurações de módulos](https://help.vtex.com/pt/tracks/proximos-passos-apos-o-go-live--3J7WFZyvTcoiwkcIVFVhIS/V1fs7IkfYMfn91ZVHTLu4) não mencionadas anteriormente, pois aqui o foco é na evolução da operação. Esta trilha apresenta também os [produtos Add on](https://help.vtex.com/pt/tracks/proximos-passos-apos-o-go-live--3J7WFZyvTcoiwkcIVFVhIS/1t2QBZvrOBSLgvHaAV9fYm) da VTEX, uma série de produtos que podem ser adquiridos à parte para permitir novas estratégias e diversificação do negócio. + +
+ Suporte na VTEX +
+ +O **Suporte na VTEX** apresenta o [suporte](https://help.vtex.com/pt/tracks/suporte-na-vtex--4AXsGdGHqExp9ZkiNq9eMy/7w7cUmbrdPEKpTMItjXEB8) que prestamos aos clientes, o que não se restringe a uma parte específica da jornada. O [funcionamento do suporte](https://help.vtex.com/pt/tracks/suporte-na-vtex--4AXsGdGHqExp9ZkiNq9eMy/2Ik9CGbPeZIHHaYFsuyId3) é inclusive referenciado nas outras trilhas, pois a [abertura de chamados](https://help.vtex.com/pt/tracks/suporte-na-vtex--4AXsGdGHqExp9ZkiNq9eMy/6EboD7Y1BOLlWdT8JM15EE) é a via para determinadas contratações e solicitações. Esta trilha foi organizada para que os nossos clientes tenham a melhor experiência com nossos serviços e que disponham das informações necessárias à abertura de chamados, seja no contexto de suporte [técnico](https://help.vtex.com/pt/tracks/suporte-na-vtex--4AXsGdGHqExp9ZkiNq9eMy/3thRAdTB3gGwTB0e1fVL3T), [financeiro](https://help.vtex.com/pt/tracks/suporte-na-vtex--4AXsGdGHqExp9ZkiNq9eMy/3g2mhmPDx5GszNgLDICzsl) ou [comercial](https://help.vtex.com/pt/tracks/suporte-na-vtex--4AXsGdGHqExp9ZkiNq9eMy/3KQWGgkPOwbFTPfBxL7YwZ). + +## Por que criamos este material? + +Pensando em promover a autonomia dos nossos clientes, organizamos o **Guia de onboarding** e vale ressaltar os seguintes aspectos: + +* **Jornada completa:** esta é a primeira documentação da jornada completa da operação de uma loja VTEX, sendo que o conteúdo foi planejado para acelerar o go-live e diminuir o _time-to-revenue_ do negócio. +* **Conteúdo inédito:** além da novidade da abordagem da jornada, existem conteúdos inéditos, com destaques na _Trilha da loja VTEX_ ([Contas e arquitetura](https://help.vtex.com/pt/tracks/trilha-da-loja-vtex--eSDNk26pdvemF3XKM0nK9/4yPqZQyj0t675QpcG7H6yl), [Integrações de backend](https://help.vtex.com/pt/tracks/trilha-da-loja-vtex--eSDNk26pdvemF3XKM0nK9/7euXDZR5CCnVFSrXyczIhu), [Implementação de frontend](https://help.vtex.com/pt/tracks/trilha-da-loja-vtex--eSDNk26pdvemF3XKM0nK9/67SCtUreXxKYWhZh8n0zvZ)), na _Próximos passos após o go-live_ ([Produtos Add-on](https://help.vtex.com/pt/tracks/proximos-passos-apos-o-go-live--3J7WFZyvTcoiwkcIVFVhIS/1t2QBZvrOBSLgvHaAV9fYm)) e na _Suporte na VTEX_ como um todo. +* **Relevância geral:** o valor deste guia não se restringe a novos clientes ou lojas em fases anteriores ao go-live, pois consideramos uma jornada suficientemente abrangente para ser relevante a diversos modelos de negócio. + +Desejamos que este material contribua para o sucesso do seu negócio e sua satisfação com a VTEX. + +| | **Guia de onboarding** | | +| :---: | :---: | :---: | +| Parte I | Parte II | Parte III | +| [Trilha da loja VTEX](https://help.vtex.com/pt/tracks/trilha-da-loja-vtex--eSDNk26pdvemF3XKM0nK9/3QfoDZWg9YWl8lwS9MVrnU) | [Próximos passos após o go-live](https://help.vtex.com/pt/tracks/proximos-passos-apos-o-go-live--3J7WFZyvTcoiwkcIVFVhIS/7bORBaAr4rIG3JgRi68jIK) | [Suporte na VTEX](https://help.vtex.com/pt/tracks/suporte-na-vtex--4AXsGdGHqExp9ZkiNq9eMy/7w7cUmbrdPEKpTMItjXEB8) | + +
+ Imagem de ecommerce +
diff --git a/docs/announcements/pt/performance-monitor.md b/docs/announcements/pt/performance-monitor.md new file mode 100644 index 000000000..53dccc3d4 --- /dev/null +++ b/docs/announcements/pt/performance-monitor.md @@ -0,0 +1,23 @@ +--- +title: 'Monitor de Performance' +id: 5xIaEr9iAiefNiVbDHJPuK +status: DRAFT +createdAt: 2023-08-30T18:48:05.528Z +updatedAt: 2023-08-30T18:50:40.345Z +publishedAt: +contentType: updates +productTeam: +author: +slug: monitor-de-performance +locale: pt +legacySlug: monitor-de-performance +announcementImageID: '' +announcementSynopsisPT: '' +--- + +O [Performance Monitor](https://help.vtex.com/pt/tracks/instore-getting-started-and-setting-up--zav76TFEZlAjnyBVL5tRc/5pqtuvi97FFZiGf7MlSe8q) é a nova funcionalidade do Sales App. Com ela seus vendedores sabem exatamente o quanto venderam com a solução e como estão seus principais indicadores de varejo como: Ticket Médio, Peças por Atendimento e Preço Médio por item vendido. Além disso, também é exibido para os vendedores como estão em relação a média da sua loja. + +Esses dados também estão disponíveis para os gestores que acessam o Portal Admin da VTEX, permitindo acompanhar de perto o desempenho de seus vendedores e lojas. +O que mudou? +Agora no menu lateral do Sales App existe a opção "Desempenho de Vendas". Nela, o vendedor pode visualizar o seu próprio desempenho de vendas e ode outros colaboradores. + diff --git a/docs/announcements/pt/pix-get-ready-to-offer-this-new-payment-method-on-your-e-commerce.md b/docs/announcements/pt/pix-get-ready-to-offer-this-new-payment-method-on-your-e-commerce.md index a1a3cafe1..91f29f052 100644 --- a/docs/announcements/pt/pix-get-ready-to-offer-this-new-payment-method-on-your-e-commerce.md +++ b/docs/announcements/pt/pix-get-ready-to-offer-this-new-payment-method-on-your-e-commerce.md @@ -3,8 +3,8 @@ title: ' Pix: prepare-se para esse novo meio de pagamento no seu e-commerce' id: 1v5clxhNiDST404Orzwrv6 status: PUBLISHED createdAt: 2020-10-28T11:13:00.457Z -updatedAt: 2021-03-16T14:18:44.362Z -publishedAt: 2021-03-16T14:18:44.362Z +updatedAt: 2024-05-03T14:59:47.895Z +publishedAt: 2024-05-03T14:59:47.895Z contentType: updates productTeam: Financial author: 5kCzbURAoPwM0YJGmMCLyD @@ -21,15 +21,15 @@ As transações com o Pix – novo método de pagamento do Banco Central – co O Pix é o novo método de pagamento instantâneo do Banco Central (Bacen), disponível 24 horas por dia, sete dias por semana, que possibilitará a realização de transações bancárias em menos de 10 segundos. -Para conhecer as vantagens e os benefícios de aceitar o Pix como meio de pagamento no seu e-commerce, [clique aqui](https://vtex.com/pt-br/blog/produto/pix-no-e-commerce/ "clique aqui"). +Para conhecer as vantagens e os benefícios de aceitar o Pix como meio de pagamento no seu e-commerce, [clique aqui](https://vtex.com/pt-br/blog/produto/pix-no-e-commerce/). ## Como parceiros podem integrar-se com a VTEX? -__A partir de 19 de outubro de 2020__, parceiros poderão iniciar suas integrações via [Payment Provider Protocol](https://developers.vtex.com/vtex-developer-docs/reference/payment-provider-protocol-api-overview "Payment Provider Protocol") para oferecer o Pix como meio de pagamento para seus clientes. +__A partir de 19 de outubro de 2020__, parceiros poderão iniciar suas integrações via [Payment Provider Protocol](https://help.vtex.com/en/tutorial/payment-provider-protocol--RdsT2spdq80MMwwOeEq0m) para oferecer o Pix como meio de pagamento para seus clientes. __Instituições de pagamento que já são parceiras__ VTEX podem entrar em contato com a área de Parcerias e solicitar a integração via contato direto com seu Partner Manager. Também é possível fazer esse pedido via [Suporte](https://help.vtex.com/pt/tutorial/abrir-chamados-para-o-suporte-vtex--16yOEqpO32UQYygSmMSSAM "Suporte"). -__Instituições de pagamento que ainda não são parceiras__ VTEX devem entrar em contato via [formulário](https://vtex.com/br-pt/partner/ "registro") para iniciar a parceria. +__Instituições de pagamento que ainda não são parceiras__ VTEX devem entrar em contato via [formulário](https://vtex.com/br-pt/partner) para iniciar a parceria. ## Como clientes VTEX podem se preparar para aceitar o Pix no seu e-commerce? @@ -37,7 +37,7 @@ Existem duas opções: - Entrar em contato com a empresa que realiza o intermédio de seus pagamentos no e-commerce e solicitar que a instituição integre-se com a VTEX. -- Escolher um parceiro que já está em contato com a VTEX e realizar a negociação contratual e de configuração técnica com ele. Atualmente, os parceiros disponíveis são: [PayMee](https://www.paymee.com.br/ "PayMee"), [Spin Pay](https://spinpay.com.br/ "Spin Pay"), [IUGU](https://iugu.com/ "IUGU"), [Mercado Pago](https://www.mercadopago.com.br/), [Pagar.me](https://help.vtex.com/pt/tutorial/configurar-gateway-pagarmev2--5TugxXNMOs0Ocyg4uqussM?&utm_source=autocomplete) e Aarin. +- Escolher um parceiro que já está em contato com a VTEX e realizar a negociação contratual e de configuração técnica com ele. Atualmente, os parceiros disponíveis são: [PayMee](https://www.paymee.com.br/), [Spin Pay](https://spinpay.com.br/ "Spin Pay"), [IUGU](https://iugu.com/ "IUGU"), [Mercado Pago](https://www.mercadopago.com.br/), [Pagar.me](https://help.vtex.com/pt/tutorial/configurar-gateway-pagarmev2--5TugxXNMOs0Ocyg4uqussM) e [Aarin](https://aarin.com.br/). ## Contate os parceiros disponíveis @@ -48,6 +48,7 @@ Confira: - __Spin Pay__: comercial@spinpay.com.br - __IUGU__: pixvtex@iugu.com - __Paymee__: www.paymee.com.br ou comercial@paymee.com.br -- __Mercado Pago__: www.mercadopago.com.br +- __Mercado Pago__: www.mercadopago.com.br +- __Aarin__: https://aarin.com.br -Acesse toda a [documentação técnica do protocolo](https://developers.vtex.com/vtex-developer-docs/reference/payment-flow#paymentmethods "documentação técnica do protocolo") e também [um guia de como realizar a integração](https://developers.vtex.com/vtex-developer-docs/docs/pix-instant-payments-in-brazil "um guia de como realizar a integração"). +Acesse toda a [documentação técnica do protocolo](https://developers.vtex.com/docs/api-reference/payment-provider-protocol) e também [um guia de como realizar a integração](https://developers.vtex.com/docs/guides/payments-integration-pix-instant-payments-in-brazil). diff --git a/docs/announcements/pt/price-filters-more-search-flexibility.md b/docs/announcements/pt/price-filters-more-search-flexibility.md index aca2bb5fb..547b8fab6 100644 --- a/docs/announcements/pt/price-filters-more-search-flexibility.md +++ b/docs/announcements/pt/price-filters-more-search-flexibility.md @@ -23,7 +23,7 @@ Agora, você pode filtrar os preços combinando as múltiplas Categorias e Marca Essa atualização da funcionalidade viabiliza a exportação de preços mais específicos, a partir da seleção dos filtros. -![filtro preco-PT](https://images.ctfassets.net/alneenqid6w5/NzavsKoHY8DQUX2FZeoG6/f8152dfe5944412d46bea030585a20f0/filtro_preco-PT.png) +![filtro preco-PT](//images.ctfassets.net/alneenqid6w5/NzavsKoHY8DQUX2FZeoG6/f8152dfe5944412d46bea030585a20f0/filtro_preco-PT.png) ## O que preciso fazer? Para utilizar essa nova configuração, siga os passos abaixo: diff --git a/docs/announcements/pt/pricing-v1-module-will-be-discontinued-update-your-store-by-september.md b/docs/announcements/pt/pricing-v1-module-will-be-discontinued-update-your-store-by-september.md index 636fa23c5..5ab1274a7 100644 --- a/docs/announcements/pt/pricing-v1-module-will-be-discontinued-update-your-store-by-september.md +++ b/docs/announcements/pt/pricing-v1-module-will-be-discontinued-update-your-store-by-september.md @@ -31,7 +31,7 @@ Para saber se a sua conta ainda está utilizando o Pricing V1, siga os passos ab Caso você visualize uma tela semelhante à tela abaixo, significa que sua conta precisa realizar a migração. -![Tela pricing antiga - PT](https://images.ctfassets.net/alneenqid6w5/7JRnTJEIa0Fh3noWBUEiUF/1c961c41028c24c19969c521ba1df552/Tela_pricing_antiga_-_PT.png) +![Tela pricing antiga - PT](//images.ctfassets.net/alneenqid6w5/7JRnTJEIa0Fh3noWBUEiUF/1c961c41028c24c19969c521ba1df552/Tela_pricing_antiga_-_PT.png) Caso a sua conta VTEX ainda utiliza versões anteriores do Admin VTEX (como "vtexcommercestable", por exemplo), ela também precisará realizar a migração. Para isso, siga os passos a seguir: diff --git a/docs/announcements/pt/promotion-simulator-understand-the-promotions-applied-to-the-cart.md b/docs/announcements/pt/promotion-simulator-understand-the-promotions-applied-to-the-cart.md new file mode 100644 index 000000000..f588515d7 --- /dev/null +++ b/docs/announcements/pt/promotion-simulator-understand-the-promotions-applied-to-the-cart.md @@ -0,0 +1,55 @@ +--- +title: 'Simulador de promoções: entenda as promoções aplicadas ao carrinho' +id: 2PPhczsmI0MXb5MyAlQx4R +status: PUBLISHED +createdAt: 2024-03-13T14:31:21.027Z +updatedAt: 2024-03-13T19:02:02.287Z +publishedAt: 2024-03-13T19:02:02.287Z +contentType: updates +productTeam: Marketing & Merchandising +author: 2AhArvGNSPKwUAd8GOz0iU +slug: simulador-de-promocoes-entenda-as-promocoes-aplicadas-ao-carrinho +locale: pt +legacySlug: simulador-de-promocoes-entenda-as-promocoes-aplicadas-ao-carrinho +announcementImageID: '' +announcementSynopsisPT: 'Visualize e gerencie as promoções aplicadas no carrinho com o Simulador de promoções.' +--- + + +Lançamos globalmente para todas as lojas VTEX o **Simulador de promoções**, nova ferramenta que permite visualizar as promoções aplicadas ao carrinho de compras na sua loja, juntamente com os motivos para sua ativação. + +Diante das várias opções de configuração de [promoções](https://help.vtex.com/pt/tracks/promocoes--6asfF1vFYiZgTQtOzwJchR/2a2D0K85Ahvs4hLnL3Ag7N), esse recurso é importante para ter uma visão clara das promoções concorrentes, do acúmulo de descontos durante a compra e das razões para a ativação dessas promoções. + +Criamos o **Simulador de promoções** para fornecer aos lojistas mais autonomia para gerenciar e conduzir as promoções de acordo com suas estratégias de negócios. Com a nova ferramenta, você poderá explorar e otimizar o desempenho das suas promoções, garantindo mais eficiência na sua operação e uma experiência de compra aprimorada para seus clientes. + +## O que há de novo? + +A partir de agora, o **Simulador de promoções** está disponível para todas as lojas VTEX pelo [Cartman](https://help.vtex.com/pt/tutorial/configurar-o-cartman--1ACMTStZYkMqB0lTgwg451), ferramenta auxiliar para lojistas na etapa do checkout. Com o simulador, você pode: + +* **Visualizar as promoções** aplicáveis ou aplicadas a cada item no carrinho e a condição para ativá-las. +* **Gerenciar as promoções** existentes a partir do carrinho de compras. +* **Testar a remoção** de promoções aplicadas ao carrinho. +* **Testar a aplicação** de outras promoções ao carrinho antes de ativá-las, incluindo promoções agendadas e inativas. +* **Entender os motivos** de uma promoção não ter sido aplicada ao carrinho. + +![promotions simulator - pt-gif 3](//downloads.ctfassets.net/alneenqid6w5/5RwzKZuP1klBEZfpUYAivG/54f7514e928050ff2ae19ce3fc3a93d4/promotions_simulator_announcement.gif) + +## O que precisa ser feito? + +Nenhuma ação é necessária, pois o **Simulador de promoções** já está disponível em todas as lojas VTEX pelo [Cartman](https://help.vtex.com/pt/tutorial/configurar-o-cartman--1ACMTStZYkMqB0lTgwg451). + +Os usuários devem possuir um [perfil de acesso](https://help.vtex.com/pt/tutorial/perfis-de-acesso--7HKK5Uau2H6wxE1rH5oRbc) com autorização para acessar o módulo **Promoções** no Admin VTEX para conseguir utilizar o **Simulador de promoções**. + +Para começar a utilizar o simulador, siga os passos abaixo: + +1. Na barra superior do Admin VTEX, clique no botão `Pré-visualizar` para abrir a página de acesso restrito da sua loja. + + Se preferir, você pode acessá-la diretamente pela URL `https://{nomedaconta}.myvtex.com/`, substituindo `{nomedaconta}` pelo nome da sua conta VTEX. + +2. Adicione produtos no carrinho e acesse o checkout em `https://{nomedaconta}.myvtex.com/checkout/#/cart`. +3. Clique no botão azul cartman-icon no canto inferior direito da página para iniciar o Cartman. +4. Clique em **Simulador de promoções**. + + Na nova janela, você verá os detalhes das promoções aplicadas e não aplicadas ao carrinho. + +Confira o guia [Simulador de promoções](https://help.vtex.com/pt/tutorial/simulador-de-promocoes-beta--4zc8SNqjqeIJ0ZRMhjlnvy) para mais detalhes sobre como usar a nova ferramenta. diff --git a/docs/announcements/pt/rate-vtexs-service-in-your-admin.md b/docs/announcements/pt/rate-vtexs-service-in-your-admin.md index b34222774..2699c6cbb 100644 --- a/docs/announcements/pt/rate-vtexs-service-in-your-admin.md +++ b/docs/announcements/pt/rate-vtexs-service-in-your-admin.md @@ -17,7 +17,7 @@ announcementSynopsisPT: 'Lançamos uma página de pesquisa de satisfação no Ad Lançamos a nova página *Pesquisa de Satisfação* no seu Admin VTEX. Agora, você pode avaliar o atendimento do nosso suporte sem sair do ambiente VTEX. -![Pesquisa de satisfação PT](https://images.ctfassets.net/alneenqid6w5/3W8q5tdB9ZOrPT4QFMZP2D/b213884709ae4bd96dc820d6b60b99b2/image__19_.png) +![Pesquisa de satisfação PT](//images.ctfassets.net/alneenqid6w5/3W8q5tdB9ZOrPT4QFMZP2D/b213884709ae4bd96dc820d6b60b99b2/image__19_.png) ## O que mudou? diff --git a/docs/announcements/pt/recaptcha-validation-will-now-follow-orderform-configuration-for-all-requests.md b/docs/announcements/pt/recaptcha-validation-will-now-follow-orderform-configuration-for-all-requests.md new file mode 100644 index 000000000..7559784d4 --- /dev/null +++ b/docs/announcements/pt/recaptcha-validation-will-now-follow-orderform-configuration-for-all-requests.md @@ -0,0 +1,87 @@ +--- +title: 'A validação do reCAPTCHA agora seguirá a configuração do orderForm para todas as solicitações' +id: 3SLXk0n8neXgWxaLaIgAC7 +status: PUBLISHED +createdAt: 2023-07-04T21:20:42.330Z +updatedAt: 2023-07-05T18:40:32.146Z +publishedAt: 2023-07-05T18:40:32.146Z +contentType: updates +productTeam: Shopping +author: 2Gy429C47ie3tL9XUEjeFL +slug: validacao-recaptcha-agora-seguira-a-configuracao-do-orderform-para-todas-as-solicitacoes +locale: pt +legacySlug: a-validacao-do-recaptcha-agora-seguira-a-configuracao-do-orderform-para +announcementImageID: '' +announcementSynopsisPT: 'Lojas que usam a API de Checkout para fazer pedidos precisam revisar suas integrações' +--- + +O [reCAPTCHA](https://developers.vtex.com/docs/guides/recaptcha) é um serviço de segurança usado para verificar se uma determinada ação é realizada por um usuário real ou por uma automação mal-intencionada, protegendo os sites contra fraudes e abusos. Ao ativar o [reCAPTCHA no checkout](https://help.vtex.com/pt/tutorial/recaptcha-no-checkout--18Te3oDd7f4qcjKu9jhNzP), além de seguir as melhores práticas contra ataques virtuais, você reduz o risco de sua loja ser explorada para fins fraudulentos. + +Para proteger ainda mais nossos clientes, a VTEX agora aplicará a configuração de reCAPTCHA do orderForm definida em cada conta a todas as solicitações da API de Checkout, independentemente dos perfis de acesso associados ao usuário ou à chave de aplicação. + +Os lojistas que usam a API de Checkout para fazer pedidos de aplicativos móveis, ambientes de loja headless e aplicativos semelhantes devem [revisar](#revise-suas-integracoes) e [ajustar](#ajuste-suas-integracoes) suas integrações antes de __1 de setembro de 2023__. + +## O que muda? + +Antes, a verificação reCAPTCHA não era necessária para pedidos feitos por usuários e chaves de aplicação com o [recurso](https://help.vtex.com/pt/tutorial/recursos-do-license-manager--3q6ztrC8YynQf6rdc6euk3) `Shopping Cart Full Access` no License Manager. Isso inclui [perfis de acesso](https://help.vtex.com/pt/tutorial/perfis-de-acesso-predefinidos--jGDurZKJHvHJS13LnO7Dy) como `Owner (Admin Super)` e `User Admin - RESTRICTED`, bem como o [usuário Titular](https://help.vtex.com/pt/tutorial/o-que-e-o-usuario-titular--3oPr7YuIkEYqUGmEqIMSEy). + +Agora, a verificação do reCAPTCHA seguirá a configuração do orderForm definida em cada conta para todas as solicitações da API de Checkout, independentemente dos perfis de acesso associados ao usuário ou à chave de aplicação. + +## Por que estamos realizando esta mudança? + +Esta ação foi necessária para reduzir os riscos de fraude e abuso, como testes de cartões, em nossas lojas. Apesar de as boas práticas para o uso de chaves de aplicação recomendarem que as lojas criem chaves individuais para cada integração e apliquem perfis de acesso restritivos a elas, alguns lojistas estavam se expondo a riscos ao usar chaves de aplicação com perfis de acesso administrativos. + +Como entendemos que pode haver um motivo legítimo para que algumas integrações tenham acesso a mais recursos e informações, nossa decisão foi exigir que os lojistas implementem o reCAPTCHA nessas integrações. Se isso não for possível, existe a alternativa de desativar a validação do reCAPTCHA em sua conta (`recaptchaValidation="never"`) e implementar medidas de proteção alternativas contra ataques automatizados por conta própria. + +Sabemos que essas mudanças terão um impacto nas operações de nossos clientes, mas aderir às melhores práticas de segurança é sempre necessário e benéfico para todo o nosso ecossistema. + +## O que precisa ser feito? + +### Revise suas integrações + +Peça à sua equipe de desenvolvimento para revisar as integrações que usam a API de Checkout para fazer pedidos em sua loja VTEX, usando os seguintes endpoints: + +- [Place order from an existing cart](https://developers.vtex.com/docs/api-reference/checkout-api#post-/api/checkout/pub/orderForm/-orderFormId-/transaction) +- [Place order](https://developers.vtex.com/docs/api-reference/checkout-api#put-/api/checkout/pub/orders) + +Ela poderá seguir o diagrama abaixo para avaliar se uma integração precisa ser ajustada, de acordo com a [configuração de reCAPTCHA do orderForm](https://developers.vtex.com/docs/api-reference/checkout-api#post-/api/checkout/pvt/configuration/orderForm) da sua loja e como as solicitações feitas a esses endpoints são [autenticadas](https://developers.vtex.com/docs/guides/authentication-overview): + +![reCAPTCHA diagram](//images.ctfassets.net/alneenqid6w5/46F1byxPKdYgWcf1lSkPMn/bfd89311bfff3e2597bb5fbf2862d6da/recaptcha-config-PT.png) + +- __Caso 1__: *não são necessárias alterações na integração, mas sua loja pode estar em risco.* + + Sua loja não usa o reCAPTCHA no Checkout e, portanto, está vulnerável a ataques automatizados, a menos que outras medidas de proteção sejam implementadas na sua integração. + +- __Caso 2__: *sua integração precisa ser ajustada, caso contrário, ela poderá parar de funcionar.* + + Sua loja usa o reCAPTCHA no Checkout, mas não está pronta para exibi-lo corretamente na interface do usuário. Sua equipe de desenvolvimento deve [ajustar suas integrações](#ajuste-suas-integracoes). + +- __Caso 3__: *não são necessárias alterações na integração.* + + Sua loja usa o reCAPTCHA no Checkout e está pronta para exibi-lo corretamente na interface do usuário. Parabéns por seguir as melhores práticas de segurança! + +### Ajuste suas integrações + +Se sua equipe de desenvolvimento identificou que sua integração requer atenção, ela deve seguir as instruções fornecidas no guia para desenvolvedores [Implementing reCAPTCHA in integrations](https://developers.vtex.com/docs/guides/implementing-recaptcha-in-integrations) (em inglês). + +
+Para implementar o reCAPTCHA em um aplicativo mobile nativo, use reCAPTCHA v3. Para outros casos de integração, use reCAPTCHA v2. +
+ +Ao usar a chave do reCAPTCHA (`recaptchaKey`) retornada pelo Checkout, o widget reCAPTCHA deve ser renderizado na interface do usuário do seu aplicativo móvel/storefront headless (ou similar), conforme descrito na documentação do [reCAPTCHA v2](https://developers.google.com/recaptcha/docs/display?hl=pt-br) ou [reCAPTCHA v3](https://developers.google.com/recaptcha/docs/v3?hl=pt-br) fornecida pelo Google. + +Depois que o comprador tiver concluído o desafio do reCAPTCHA, sua resposta (`recaptchaToken`) deverá ser enviada para a API de Checkout para finalizar a compra, conforme descrito na seção *Final validation* do guia [Implementing reCAPTCHA in integrations](https://developers.vtex.com/docs/guides/implementing-recaptcha-in-integrations#final-validation) (em inglês). Em seguida, a API de Checkout [verificará a resposta do usuário](https://developers.google.com/recaptcha/docs/verify?hl=pt-br) usando o token fornecido. + +
+Todas as integrações que usam a API de Checkout para fazer pedidos devem ser revisadas e ajustadas antes de 1 de setembro de 2023. Os aplicativos que não conseguirem renderizar o widget reCAPTCHA e verificar a resposta do usuário não poderão fazer pedidos após essa data. +
+ +## Saiba mais + +Consulte a documentação a seguir para saber mais sobre o reCAPTCHA e as melhores práticas para garantir que sua loja esteja protegida: + +- [reCAPTCHA no Checkout](https://help.vtex.com/pt/tutorial/recaptcha-no-checkout--18Te3oDd7f4qcjKu9jhNzP) +- [Boas práticas contra ataques virtuais](https://help.vtex.com/pt/tutorial/boas-praticas-contra-ataques-virtuais--191rpbF7UgrKapVCi1PCDE) +- [Boas práticas na utilização de chaves de aplicação](https://help.vtex.com/pt/tutorial/boas-praticas-chaves-de-aplicacao--7b6nD1VMHa49aI5brlOvJm) +- [Recursos do License Manager](https://help.vtex.com/pt/tutorial/recursos-do-license-manager--3q6ztrC8YynQf6rdc6euk3) + diff --git a/docs/announcements/pt/redesigned-products-and-skus-page.md b/docs/announcements/pt/redesigned-products-and-skus-page.md index 3a4c65f78..377aefd48 100644 --- a/docs/announcements/pt/redesigned-products-and-skus-page.md +++ b/docs/announcements/pt/redesigned-products-and-skus-page.md @@ -28,7 +28,7 @@ A nova interface de **Produtos & SKUs** possibilita: * Acompanhar status de produtos e SKUs de forma mais direta e visual, com ícones e status de SKUs diretamente na listagem. * Identificar com mais facilidade produtos e SKUs com informações pendentes para ficarem disponíveis para venda, a partir do novo status **Pendente**. -![catalog-products-skus-pt](https://images.ctfassets.net/alneenqid6w5/20sC1yswkFmqokxll0ehi1/269a128e08a453ce564041ceb39bea9e/screencapture-catalog-sandboxintegracao-myvtex-admin-catalog-2023-04-10-10_25_56_1.png) +![catalog-products-skus-pt](//images.ctfassets.net/alneenqid6w5/20sC1yswkFmqokxll0ehi1/269a128e08a453ce564041ceb39bea9e/screencapture-catalog-sandboxintegracao-myvtex-admin-catalog-2023-04-10-10_25_56_1.png) ## Por que fizemos essa mudança? diff --git a/docs/announcements/pt/requests-with-pagination-will-change-in-the-search-api.md b/docs/announcements/pt/requests-with-pagination-will-change-in-the-search-api.md index 2a71ac39e..0bca9e35b 100644 --- a/docs/announcements/pt/requests-with-pagination-will-change-in-the-search-api.md +++ b/docs/announcements/pt/requests-with-pagination-will-change-in-the-search-api.md @@ -1,10 +1,10 @@ --- title: 'Requisições com paginação na API de busca vão mudar' id: 3UZR4qoAisiqE6kmuuYEAc -status: CHANGED +status: PUBLISHED createdAt: 2018-01-24T14:11:26.225Z -updatedAt: 2020-11-27T19:40:17.179Z -publishedAt: 2020-05-11T18:53:36.826Z +updatedAt: 2023-12-15T13:03:53.872Z +publishedAt: 2023-12-15T13:03:53.872Z contentType: updates productTeam: Identity author: authors_24 @@ -32,5 +32,5 @@ Essa mudança já foi implementada na API, mas até a data limite, ainda será p - Também há um limite de 2500 itens para uma busca. Por isso, não é possível adicionar um valor maior que 2500 ao parâmetro _to.
-Para saber todos os detalhes do funcionamento das requisições de paginação na API de busca, acesse este [documento](https://developers.vtex.com/reference/search-api-overview). +Para saber todos os detalhes do funcionamento das requisições de paginação na API de busca, acesse este [documento](https://developers.vtex.com/docs/api-reference/search-api). diff --git a/docs/announcements/pt/reusing-images-in-site-editor.md b/docs/announcements/pt/reusing-images-in-site-editor.md index a130592cd..611569e84 100644 --- a/docs/announcements/pt/reusing-images-in-site-editor.md +++ b/docs/announcements/pt/reusing-images-in-site-editor.md @@ -17,7 +17,7 @@ announcementSynopsisPT: 'Aprimoramos blocos com a opção nativa de envio de ima Aprimoramos a maneira como você gerencia suas imagens no [Site Editor](https://help.vtex.com/pt/subcategory/site-editor--9Arh3cJIOYlfSD1MUC2h3) por meio do Image Widget, um repositório de imagens centralizado para que você possa enviar e reutilizar imagens da loja. -![gif-image-widget-pt](https://images.ctfassets.net/alneenqid6w5/5PlVIsozLB3d1TY7NGqsqe/04a48b195d89b88cf44fde97989c3770/Irec5JDGdy.gif) +![gif-image-widget-pt](//images.ctfassets.net/alneenqid6w5/5PlVIsozLB3d1TY7NGqsqe/04a48b195d89b88cf44fde97989c3770/Irec5JDGdy.gif)
Image Widget está disponível em Open Beta para usuários VTEX IO. diff --git a/docs/announcements/pt/sales-performance-dashboard-updates.md b/docs/announcements/pt/sales-performance-dashboard-updates.md index bb428c492..985b95e27 100644 --- a/docs/announcements/pt/sales-performance-dashboard-updates.md +++ b/docs/announcements/pt/sales-performance-dashboard-updates.md @@ -19,7 +19,7 @@ A página Performance de Vendas é um dashboard que permite que operadores de lo Atualizamos a sua experiência na página a partir das sugestões dadas por vocês, adicionando novas possibilidades para aplicação de filtros, visualizações e exploração de dados. -![Sales perf update PT](https://images.ctfassets.net/alneenqid6w5/5mHOltfUnUpV1DtHXrT8xD/3abd7dcbd11988d998dd95659c1088de/Sales_perf_update_PT.gif) +![Sales perf update PT](//images.ctfassets.net/alneenqid6w5/5mHOltfUnUpV1DtHXrT8xD/3abd7dcbd11988d998dd95659c1088de/Sales_perf_update_PT.gif) ## O que mudou? Aprimoramos algumas funcionalidades existentes, como Filtros e Dados, e acrescentamos o menu Visualização. A nova experiência de filtros da página possibilita mais combinações de filtros, com menos cliques. Já a nova funcionalidade de menu Visualização foi feita para gravar os filtros e métricas aplicados na página, permitindo voltar rapidamente para o mesmo contexto. diff --git a/docs/announcements/pt/samsung-pay-more-flexible-payments-thanks-to-the-new-digital-wallet.md b/docs/announcements/pt/samsung-pay-more-flexible-payments-thanks-to-the-new-digital-wallet.md index 9cfdb82a4..0e497b638 100644 --- a/docs/announcements/pt/samsung-pay-more-flexible-payments-thanks-to-the-new-digital-wallet.md +++ b/docs/announcements/pt/samsung-pay-more-flexible-payments-thanks-to-the-new-digital-wallet.md @@ -3,8 +3,8 @@ title: 'Samsung Pay: flexibilize pagamentos com a nova carteira digital' id: 2hPbwpiBjuUDh5exB2t5I9 status: PUBLISHED createdAt: 2020-08-26T13:58:55.512Z -updatedAt: 2020-08-26T16:42:36.874Z -publishedAt: 2020-08-26T16:42:36.874Z +updatedAt: 2023-09-26T15:25:06.834Z +publishedAt: 2023-09-26T15:25:06.834Z contentType: updates productTeam: Financial author: 7qy2DBsUp8U5P9lqV0JHfR @@ -15,7 +15,7 @@ announcementImageID: '' announcementSynopsisPT: 'A partir de Agosto, a VTEX conta com Samsung Pay, carteira digital da Samsung, como meio de pagamento no SmartCheckout.' --- -A VTEX procura sempre entregar a melhor experiência de compra para os seus clientes. Por isso, agora você pode utilizar o [Samsung Pay](https://www.samsung.com.br/samsungpay/ "Samsung Pay") - a [carteira digital](https://help.vtex.com/pt/tutorial/o-que-e-uma-carteira-digital-e-wallet?locale=pt "carteira digital") (e-wallet) da Samsung - como meio de pagamento no seu e-commerce. +A VTEX procura sempre entregar a melhor experiência de compra para os seus clientes. Por isso, agora você pode utilizar o [Samsung Pay](https://www.samsung.com.br/samsungpay/ "Samsung Pay") - a [carteira digital](https://help.vtex.com/pt/tutorial/o-que-e-uma-carteira-digital-e-wallet?locale=pt "carteira digital") (ewallet) da Samsung - como meio de pagamento no seu e-commerce. ## Vantagens Oferecer carteiras digitais como forma de pagamento no SmartCheckout expande a gama de meios de pagamento do seu e-commerce. diff --git a/docs/announcements/pt/save-user-opt-in-using-stored-information-for-future-purchases.md b/docs/announcements/pt/save-user-opt-in-using-stored-information-for-future-purchases.md index 8986a4a4e..be765a6c0 100644 --- a/docs/announcements/pt/save-user-opt-in-using-stored-information-for-future-purchases.md +++ b/docs/announcements/pt/save-user-opt-in-using-stored-information-for-future-purchases.md @@ -23,7 +23,7 @@ Anteriormente, após o cadastro na loja ou primeira compra, os dados do cliente A partir de agora, duas caixas de seleção estarão disponíveis na tela do Checkout, permitindo que o usuário indique se deseja que suas informações pessoais e de pagamento sejam armazenadas e reutilizadas para futuras compras. Dessa maneira, será reduzido o tempo de compra realizado pelo cliente. -![ Save user data opt-in PT](https://images.ctfassets.net/alneenqid6w5/6NGmOzVPMDNlcptCwaqTsM/5324e710aa8787fc411b63e1f67609e2/Save_user_data_-_PT.PNG) +![ Save user data opt-in PT](//images.ctfassets.net/alneenqid6w5/6NGmOzVPMDNlcptCwaqTsM/5324e710aa8787fc411b63e1f67609e2/Save_user_data_-_PT.PNG) Saiba mais em [SmartCheckout - Preenchimento automático de dados do cliente](https://help.vtex.com/pt/tutorial/smartcheckout-customer-information-automatic-fill-in--2Nuu3xAFzdhIzJIldAdtan#). diff --git a/docs/announcements/pt/schedule-content-publication-with-site-editor.md b/docs/announcements/pt/schedule-content-publication-with-site-editor.md index f48e215c6..47a08580f 100644 --- a/docs/announcements/pt/schedule-content-publication-with-site-editor.md +++ b/docs/announcements/pt/schedule-content-publication-with-site-editor.md @@ -17,7 +17,7 @@ announcementSynopsisPT: 'Crie e programe versões de bloco predefinidas no Site O recurso **Configurações** do Site Editor foi atualizado. Agora, além de se chamar **Versões**, você pode criar as versões do conteúdo de sua loja desativadas e ativá-las quando desejar. -![activating-versions-pt](https://images.ctfassets.net/alneenqid6w5/31O8XD7Pt9GWWYk2W8q13K/01ea74a9392015c3eb54ae8b0546908a/activating-versions-pt.gif) +![activating-versions-pt](//images.ctfassets.net/alneenqid6w5/31O8XD7Pt9GWWYk2W8q13K/01ea74a9392015c3eb54ae8b0546908a/activating-versions-pt.gif) ## O que mudou? Antes, o recurso **Versões** se chamava **Configurações**, e era apenas possível criar uma nova versão ativada, por exemplo, de um Carrossel com produtos em promoção, ou agendar a sua ativação. Após uma versão sair do ar, também não era possível ativá-la novamente. diff --git a/docs/announcements/pt/search-for-orders-in-the-vtex-admin-global-search-bar.md b/docs/announcements/pt/search-for-orders-in-the-vtex-admin-global-search-bar.md new file mode 100644 index 000000000..19dbfa9ac --- /dev/null +++ b/docs/announcements/pt/search-for-orders-in-the-vtex-admin-global-search-bar.md @@ -0,0 +1,50 @@ +--- +title: 'A barra de busca global do Admin VTEX agora permite buscar pedidos' +id: 4ycVQJ5hRkxVy8r2iQamCb +status: PUBLISHED +createdAt: 2023-10-17T12:05:18.467Z +updatedAt: 2023-10-17T21:04:22.374Z +publishedAt: 2023-10-17T21:04:22.374Z +contentType: updates +productTeam: Post-purchase +author: 5l9ZQjiivHzkEVjafL4O6v +slug: a-barra-de-busca-global-do-admin-vtex-agora-permite-buscar-pedidos +locale: pt +legacySlug: a-barra-de-busca-global-do-admin-vtex-agora-permite-buscar-pedidos +announcementImageID: '' +announcementSynopsisPT: 'A barra de busca global do Admin VTEX agora permite buscar nos pedidos da loja.' +--- + +Melhoramos a barra de busca global, localizada no topo das páginas do Admin VTEX, para que você possa pesquisar não apenas nas páginas do Admin, mas também nos pedidos da sua loja. + +Esta melhoria será disponibilizada globalmente para todas as lojas VTEX a partir de hoje, 17 de outubro, por meio de uma atualização automática. + +## O que mudou? + +Antes, a barra de busca global permitia buscar somente nas páginas do Admin VTEX. Agora, você também pode buscar nos pedidos da sua loja, utilizando qualquer um dos seguintes critérios: + +* ID do pedido +* Nome do cliente +* Email do cliente +* Documento do cliente + +Para isso, clique na barra de busca, selecione a opção `Pedidos`, e realize a pesquisa desejada. Cada busca pode apresentar até 10 resultados, como na imagem abaixo: + +![order_global_search_PT](//images.ctfassets.net/alneenqid6w5/7sJBPUKfTt3bUTuSTEQJEP/1d0f182535930b7157f9ed03aa363af6/order_global_search_PT.gif) + +Ao clicar em um resultado, você é redirecionado para a [página de detalhes](https://help.vtex.com/pt/tutorial/pagina-de-detalhes-do-pedido--2Y75n54Cc9VizrlG1N6ZNl) do pedido. Além disso, os últimos 10 pedidos buscados ficam registrados como um histórico de buscas recentes, aumentando a praticidade de acesso. O registro de busca é armazenado a nível de [usuário](https://help.vtex.com/pt/tutorial/gerenciando-usuarios--tutorials_512) e não é compartilhado entre usuários diferentes. + +
+Para acessar pedidos pela busca global do Admin VTEX, é necessário que o perfil de acesso do usuário esteja associado ao recurso View order (chave OMSViewer) do Order Management System (OMS). +
+ +## Por que fizemos essa mudança? + +Acessar pedidos a partir da barra de busca global facilita a realização de operações que envolvem pedidos, o que resulta em um aumento da eficiência. + +Agora, independente da página do Admin em que você se encontre, você tem acesso à barra de busca global e pode acessar pedidos sem a necessidade de acessar o módulo **Pedidos**. + +## O que precisa ser feito? + +A partir de hoje, 17 de outubro, todas as lojas VTEX serão automaticamente atualizadas com a melhoria, não sendo necessário qualquer ação da sua parte. + diff --git a/docs/announcements/pt/sell-more-with-the-app-that-integrates-your-business-to-google-shopping.md b/docs/announcements/pt/sell-more-with-the-app-that-integrates-your-business-to-google-shopping.md index 007d80cea..50ef42a8f 100644 --- a/docs/announcements/pt/sell-more-with-the-app-that-integrates-your-business-to-google-shopping.md +++ b/docs/announcements/pt/sell-more-with-the-app-that-integrates-your-business-to-google-shopping.md @@ -19,7 +19,7 @@ A __Black Friday__ está chegando. E, com ela, vem o desejo de aproveitar essa o Para te ajudar nessa tarefa, a VTEX está lançando uma __app exclusiva em parceria com o Google__, que ficará disponível em nossa [App Store](https://apps.vtex.com/vtex-google-shopping/p). -![Google Shopping App](https://images.ctfassets.net/alneenqid6w5/2pPKWvJT2YQEge4yWkEMSS/aa05248d6aa8df9b6b05cc2095ad00e4/Google_Shopping_App.png) +![Google Shopping App](//images.ctfassets.net/alneenqid6w5/2pPKWvJT2YQEge4yWkEMSS/aa05248d6aa8df9b6b05cc2095ad00e4/Google_Shopping_App.png) Ela integra seu negócio ao Google Ads, permitindo que você divulgue seus produtos no Google Shopping, usando as novas Smart Shopping Campaigns, e acompanhe os resultados com facilidade e rapidez. diff --git a/docs/announcements/pt/seller-restriction-create-promotions-with-more-control-over-affected-sellers.md b/docs/announcements/pt/seller-restriction-create-promotions-with-more-control-over-affected-sellers.md index fd409f598..9f90f7da0 100644 --- a/docs/announcements/pt/seller-restriction-create-promotions-with-more-control-over-affected-sellers.md +++ b/docs/announcements/pt/seller-restriction-create-promotions-with-more-control-over-affected-sellers.md @@ -25,7 +25,7 @@ Configuração antes da atualização:
@@ -43,7 +43,7 @@ Configuração após a atualização: diff --git a/docs/announcements/pt/shopping-season-get-your-store-ready-with-our-best-practices-guide-2023.md b/docs/announcements/pt/shopping-season-get-your-store-ready-with-our-best-practices-guide-2023.md new file mode 100644 index 000000000..47526a27a --- /dev/null +++ b/docs/announcements/pt/shopping-season-get-your-store-ready-with-our-best-practices-guide-2023.md @@ -0,0 +1,30 @@ +--- +title: 'Black Friday: Prepare sua loja com a nossa Cartilha de Boas Práticas' +id: 4c0wnRmblHPKfCKkkiOkhX +status: PUBLISHED +createdAt: 2023-10-03T13:08:30.221Z +updatedAt: 2023-11-17T19:45:14.488Z +publishedAt: 2023-11-17T19:45:14.488Z +contentType: updates +productTeam: Others +author: 1u80f14cWqneWquMc8tUq1 +slug: black-friday-prepare-sua-loja-com-a-nossa-cartilha-de-boas-praticas-2023 +locale: pt +legacySlug: +announcementImageID: '' +announcementSynopsisPT: 'Siga nossas recomendações e dicas exclusivas para aproveitar todas as oportunidades de venda da Black Friday.' +--- + +A __Black Friday__ já está chegando. A data oficial este ano é __24 de novembro__, mas muitas lojas vão começar a fazer campanhas promocionais com bastante antecedência. Por isso, para aproveitar ao máximo todas as oportunidades de uma das principais datas do varejo, é bom começar logo a se preparar. + +Como fazemos todos os anos, criamos uma cartilha com recomendações e dicas exclusivas para você garantir a saúde da sua loja e o sucesso das suas vendas. + +Disponível para clientes e parceiros VTEX, o guia pode ser acessado diretamente pela URL: + +``` +https://{accountName}.myvtex.com/admin/shopping-season +``` + +Basta substituir `{accountName}` pelo Account Name da sua loja, como na imagem abaixo. + +![Shopping Season Guidelines - 2023 - PT](//images.ctfassets.net/alneenqid6w5/53t6AKSniwItQHaG5qalil/241e179f90c255d883968098fc781826/Shopping_Season_Guidelines_-_2023_-_PT.png) diff --git a/docs/announcements/pt/site-editor-and-media-new-authorization-requirement.md b/docs/announcements/pt/site-editor-and-media-new-authorization-requirement.md new file mode 100644 index 000000000..c99879cb1 --- /dev/null +++ b/docs/announcements/pt/site-editor-and-media-new-authorization-requirement.md @@ -0,0 +1,34 @@ +--- +title: 'Site Editor e Mídia: nova solicitação de autorização' +id: 7tO32uRxIUK8lOp8AvWs2L +status: PUBLISHED +createdAt: 2024-02-26T12:35:10.352Z +updatedAt: 2024-02-26T18:06:13.754Z +publishedAt: 2024-02-26T18:06:13.754Z +contentType: updates +productTeam: VTEX IO +author: 4oTZzwYoyhy1tDBwLuemdG +slug: site-editor-e-midia-nova-solicitacao-de-autorizacao +locale: pt +legacySlug: site-editor-e-midia-nova-solicitacao-de-autorizacao +announcementImageID: '' +announcementSynopsisPT: 'Usuários agora precisam do recurso CMS GraphQL API para gerenciar conteúdo. Atualize os perfis de acesso de acordo.' +--- + +A partir de segunda-feira, 18 de março de 2024, todos os[ usuários](https://developers.vtex.com/docs/guides/api-authentication-using-user-tokens) e [chaves de aplicação](https://developers.vtex.com/docs/guides/api-authentication-using-application-keys) que precisarem acessar o [Site Editor](https://help.vtex.com/pt/tutorial/site-editor-overview--299Dbeb9mFczUTyNQ9xPe1) e o [Mídia](https://help.vtex.com/pt/tutorial/media-overview--31fhjHTt4TBoo50AmGQ9b2) deverão ter o[ recurso](https://help.vtex.com/pt/tutorial/license-manager-resources--3q6ztrC8YynQf6rdc6euk3) `CMS GraphQL API` do License Manager adicionados aos seus[ perfis de acesso](https://help.vtex.com/pt/tutorial/roles--7HKK5Uau2H6wxE1rH5oRbc) para o gerenciamento de conteúdo. + +## O que mudou? +Como [anunciado anteriormente para os usuários do Headless CMS](https://help.vtex.com/pt/announcements/headless-cms-new-authorization-requirement--7G056zzZmGFBztkRqhpUgj), os usuários e as chaves de aplicação devem ter o recurso `CMS GraphQL API` associado aos seus perfis de acesso para gerenciar conteúdo. + +Agora, estamos estendendo esse requisito para o Site Editor e o Mídia, o que significa que o recurso `CMS GraphQL API` é necessário para gerenciar conteúdo usando essas ferramentas. + +## Por que fizemos esta mudança? +Essa alteração visa aumentar a segurança e simplificar o acesso do usuário ao Site Editor e ao Mídia, proporcionando aos usuários um ambiente mais controlado e seguro para gerenciar o conteúdo da loja. + +## O que precisa ser feito? +Certifique-se de que os usuários do Site Editor e do Mídia estejam associados ao recurso `CMS GraphQL API` em seus perfis de acesso, seja [criando um novo perfil de acesso](https://help.vtex.com/pt/tutorial/roles--7HKK5Uau2H6wxE1rH5oRbc?&utm_source=autocomplete#creating-a-role) ou editando um existente. + +
+

Para gerenciar usuários e perfis de acesso, é necessário ter o recurso Save access profile do produto License Manager associado ao perfil de acesso do usuário. Por exemplo, o User Administrator - RESTRICTED é um perfil de acesso predefinido que tem o recurso Save access profile associado a ele.

+
+ diff --git a/docs/announcements/pt/site-editor-fixed-content-loss-issue.md b/docs/announcements/pt/site-editor-fixed-content-loss-issue.md new file mode 100644 index 000000000..3d31fd1c3 --- /dev/null +++ b/docs/announcements/pt/site-editor-fixed-content-loss-issue.md @@ -0,0 +1,29 @@ +--- +title: 'Site Editor: problema de perda de conteúdo corrigido' +id: 1mnrlSMyMmU1iAUyEquVYB +status: PUBLISHED +createdAt: 2024-06-13T12:25:13.359Z +updatedAt: 2024-06-13T13:29:05.308Z +publishedAt: 2024-06-13T13:29:05.308Z +contentType: updates +productTeam: VTEX IO +author: 4oTZzwYoyhy1tDBwLuemdG +slug: site-editor-problema-de-perda-de-conteudo-corrigido +locale: pt +legacySlug: site-editor-problema-de-perda-de-conteudo-corrigido +announcementImageID: '' +announcementSynopsisPT: 'O armazenamento de conteúdo do Site Editor foi atualizado para melhorar seu desempenho e confiabilidade.' +--- + +No dia 12 de junho, o armazenamento de conteúdo do [Site Editor](https://help.vtex.com/tutorial/site-editor-overview--299Dbeb9mFczUTyNQ9xPe1) foi atualizado todas as contas para todas as contas que o utilizam a fim de solucionar um problema conhecido: a perda [intermitente de conteúdo do Site Editor](https://help.vtex.com/en/known-issues/intermitent-site-editor-content-loss--3a5MlAoD2Z7Gu6HDS8wihD). Essa atualização melhora o desempenho e a confiabilidade do armazenamento, além de reduzir o espaço ocupado pelo seu conteúdo. + +## O que mudou? +Antes, as constantes alterações de conteúdo no Site Editor podiam fazer com que o arquivo `content.json` se tornasse excessivamente grande, levando à perda de conteúdo ao [criar um workspace de produção para a master](https://developers.vtex.com/docs/guides/vtex-io-documentation-workspaces-best-practices#deployment-and-workspace-promotion) ou ao instalar uma nova versão de tema em um workspace de teste. + +Também aprimoramos a arquitetura de armazenamento e a solução de segmentação de arquivos do Site Editor. Agora o conteúdo é armazenado em arquivos menores e específicos do modelo, em vez de em um único arquivo grande. Essa alteração reduz o tamanho do arquivo em aproximadamente 90%, reduzindo o espaço de armazenamento necessário por página e melhorando o desempenho geral e a entrega de conteúdo. + +## O que precisa ser feito? +Nenhuma ação é necessária. A atualização foi implementada automaticamente em todas as lojas VTEX que usam o Site Editor. + +Se a perda de conteúdo persistir após 12 de junho, abra um ticket para o [Suporte da VTEX](https://help.vtex.com/support). + diff --git a/docs/announcements/pt/social-selling-share-instore-carts-using-qr-codes.md b/docs/announcements/pt/social-selling-share-instore-carts-using-qr-codes.md index bc2ca5c9e..af0681483 100644 --- a/docs/announcements/pt/social-selling-share-instore-carts-using-qr-codes.md +++ b/docs/announcements/pt/social-selling-share-instore-carts-using-qr-codes.md @@ -27,7 +27,7 @@ Antes, a funcionalidade de Social Selling no inStore consistia em gerar um link Com a mudança, agora o inStore também gera um QR code que pode ser lido pelos dispositivos dos clientes, além do link compartilhável. -![instore-social-selling-qr-code-share-pt](https://images.ctfassets.net/alneenqid6w5/3JOA4Ar1iW4PudeTYWzaQD/21874f9cc593ea5f8dda4f985deb6fe2/image1.png) +![instore-social-selling-qr-code-share-pt](//images.ctfassets.net/alneenqid6w5/3JOA4Ar1iW4PudeTYWzaQD/21874f9cc593ea5f8dda4f985deb6fe2/image1.png) ## Por que fizemos essa mudança? diff --git a/docs/announcements/pt/the-insights-dashboard-will-be-discontinued.md b/docs/announcements/pt/the-insights-dashboard-will-be-discontinued.md new file mode 100644 index 000000000..44302ba87 --- /dev/null +++ b/docs/announcements/pt/the-insights-dashboard-will-be-discontinued.md @@ -0,0 +1,39 @@ +--- +title: 'O painel Insights será descontinuado' +id: 4yJtAquGwufjHFTcGwnTwr +status: PUBLISHED +createdAt: 2023-10-03T23:02:27.048Z +updatedAt: 2023-10-04T15:06:15.480Z +publishedAt: 2023-10-04T15:06:15.480Z +contentType: updates +productTeam: Others +author: 2Gy429C47ie3tL9XUEjeFL +slug: o-painel-insights-sera-descontinuado +locale: pt +legacySlug: o-painel-insights-sera-descontinuado +announcementImageID: '' +announcementSynopsisPT: 'A partir de 15 de outubro de 2023, não será mais possível acessar o painel Insights, que será descontinuado.' +--- + +O **Insights** é um painel que permite que você acompanhe a evolução das suas vendas, com uma visão detalhada do funil de conversão e das principais métricas que impactam a receita da sua loja. + +Atualmente, o [painel Insights](https://help.vtex.com/pt/tutorial/acompanhando-a-evolucao-das-suas-vendas--5QtyTR0jFy9gDnr4EYCjdq) é acessível somente pelo endereço: +``` +https://{nomeDeConta}.myvtex.com/admin/insights +``` + +A partir de 15 de outubro de 2023, não será mais possível acessar o [painel Insights](https://help.vtex.com/pt/tutorial/acompanhando-a-evolucao-das-suas-vendas--5QtyTR0jFy9gDnr4EYCjdq), que será descontinuado. + +## Por que estamos fazendo esta mudança? + +As informações disponibilizadas no painel **Insights** também estão disponíveis em outros painéis: +- [Visão geral da loja](https://help.vtex.com/pt/tutorial/visao-geral-da-loja--P8ahguoRs0U3PzmXg2wuQ) +- [Visão geral da loja (Beta)](https://help.vtex.com/pt/tutorial/visao-geral-da-loja-beta--7i8wNsQQgbbFhYMYbQ5X46) + +Portanto, esta descontinuação visa diminuir a redundância na plataforma e que, futuramente, possamos focar em manter e aprimorar uma única experiência. Atualmente, os painéis **Visão geral da loja** já contam as mesmas informações que o painel **Insights**, mas com dados mais precisos e melhor visualização. + +## O que precisa ser feito? + +A partir de 15 de outubro de 2023, a mudança acontecerá de forma automática para todas as lojas VTEX sem nenhuma ação necessária da sua parte. + +Caso deseje acompanhar as métricas de vendas da sua loja, confira a [visão geral da loja](https://help.vtex.com/pt/tutorial/visao-geral-da-loja--P8ahguoRs0U3PzmXg2wuQ) ou a [nova versão da visão geral](https://help.vtex.com/pt/tutorial/visao-geral-da-loja-beta--7i8wNsQQgbbFhYMYbQ5X46) (Beta), que contam com as mesmas informações do painel **Insights**, mas com dados mais precisos e melhor visualização. diff --git a/docs/announcements/pt/the-native-links-to-my-account-page-will-change-review-your-settings.md b/docs/announcements/pt/the-native-links-to-my-account-page-will-change-review-your-settings.md index d911d6b35..632464912 100644 --- a/docs/announcements/pt/the-native-links-to-my-account-page-will-change-review-your-settings.md +++ b/docs/announcements/pt/the-native-links-to-my-account-page-will-change-review-your-settings.md @@ -35,7 +35,7 @@ A revisão e o eventual ajuste desta mudança devem ser aplicados através dos t Passos necessários para a revisão e adaptação: -1. __Configuração básica__: revise se o template da página "/account" (ilustração abaixo) já utiliza a view part `` e a atualize se houver necessidade. Esta view part é responsável por carregar todas as informações do cliente, incluindo seus pedidos. As view parts anteriores, `` e `` devem ser removidas deste template.![account](https://images.ctfassets.net/alneenqid6w5/LIki0Pf7j1gOUi01EIajh/f7089fece0b6b10921fcb969066e2f4a/account.png) +1. __Configuração básica__: revise se o template da página "/account" (ilustração abaixo) já utiliza a view part `` e a atualize se houver necessidade. Esta view part é responsável por carregar todas as informações do cliente, incluindo seus pedidos. As view parts anteriores, `` e `` devem ser removidas deste template.![account](//images.ctfassets.net/alneenqid6w5/LIki0Pf7j1gOUi01EIajh/f7089fece0b6b10921fcb969066e2f4a/account.png) 2. __Customização__: se a página "/account/orders" possuir alguma customização de front-end, esta deve ser migrada e adaptada para a nova URL "/account#/orders". Revise e realize todos os testes necessários garantindo funcionamento de todas as recursos personalizados; 3. __Links do site__: Revise e atualize todos os links customizados do site e dos e-mails transacionais que antes direcionavam o usuário para a URL "/account/orders". Estes links agora devem direcionar o usuário para "/account#/orders". diff --git a/docs/announcements/pt/the-offer-management-module-will-be-discontinued.md b/docs/announcements/pt/the-offer-management-module-will-be-discontinued.md new file mode 100644 index 000000000..843e49eb1 --- /dev/null +++ b/docs/announcements/pt/the-offer-management-module-will-be-discontinued.md @@ -0,0 +1,34 @@ +--- +title: 'Módulo Gerenciamento de anúncio será descontinuado' +id: 1kQw84J88i1ziNlXX5XA5S +status: PUBLISHED +createdAt: 2023-10-05T12:50:25.536Z +updatedAt: 2023-10-05T13:51:31.119Z +publishedAt: 2023-10-05T13:51:31.119Z +contentType: updates +productTeam: Channels +author: 2p7evLfTcDrhc5qtrzbLWD +slug: modulo-gerenciamento-de-anuncio-sera-descontinuado +locale: pt +legacySlug: modulo-gerenciamento-de-anuncio-sera-descontinuado +announcementImageID: '' +announcementSynopsisPT: 'O módulo de Gerenciamento de anúncios estará disponível apenas para integração com o Mercado Livre.' +--- + +Visando proporcionar a melhor experiência aos nossos clientes, anunciamos a deprecação do módulo de Gerenciamento de anúncios do Admin VTEX. + +Os anúncios enviados aos marketplaces não serão afetados e ainda é possível visualizar o status de cada um acessando **Marketplace > Conexões > Produtos no Admin VTEX.** + +## O que mudou? + +Removemos do módulo de Gerenciamento de anúncios a possibilidade de acompanhar o status e a sincronização dos anúncios enviados a um marketplace. +Permanece disponível as funcionalidades de [Moderação](https://help.vtex.com/pt/tutorial/gerenciamento-de-anuncios-moderacao-e-qualidade-dos-anuncios-do-mercado--xSbPzA41jiWPAorlBCEA4?&utm_source=autocomplete#moderacao), [Qualidade de anúncios](https://help.vtex.com/pt/tutorial/gerenciamento-de-anuncios-moderacao-e-qualidade-dos-anuncios-do-mercado--xSbPzA41jiWPAorlBCEA4?&utm_source=autocomplete#qualidade) e [Oportunidades de Catálogo MeLi](https://help.vtex.com/pt/tutorial/anuncios-enviados-oportunidades-de-buybox--1hO9eI1th47EGxQoTzGewC) até a data de 15 de dezembro de 2023, apenas para anúncios vinculados à [integração do Mercado Livre](https://help.vtex.com/pt/tracks/configurar-integracao-do-mercado-livre--2YfvI3Jxe0CGIKoWIGQEIq/51oWBHvVxSs8eAwLQhSbSd), acessando **Marketplace > Mercado Livre > Gerenciamento de anúncios.** + +## O que precisa ser feito? + +Essa atualização é automática, não é necessário realizar nenhuma ação. A partir da data indicada acima o módulo será completamente descontinuado de todos os Admin VTEX. + +
+Em breve teremos um módulo substituto para o Gerenciador de anúncios, acompanhe as novidades no Developer portal na página de release notes e VTEX Help Center na página de novidades. +
+ diff --git a/docs/announcements/pt/transparency-and-security-with-the-new-audit-module.md b/docs/announcements/pt/transparency-and-security-with-the-new-audit-module.md index fb98c04f6..baf1060ae 100644 --- a/docs/announcements/pt/transparency-and-security-with-the-new-audit-module.md +++ b/docs/announcements/pt/transparency-and-security-with-the-new-audit-module.md @@ -17,7 +17,7 @@ announcementSynopsisPT: 'Lançamento de nova ferramenta de auditoria' Sempre em conformidade com as melhores práticas de segurança e transparência para sua loja, a VTEX lançou mais um novo recurso de auditoria, o **Audit**. -![Screenshot for Audit UI for announcement](https://images.ctfassets.net/alneenqid6w5/1CwFsrYwjxCIhyqcc6ei86/a7e351d449a8ff53422f9a9b914dbdc2/Audit_PT.png) +![Screenshot for Audit UI for announcement](//images.ctfassets.net/alneenqid6w5/1CwFsrYwjxCIhyqcc6ei86/a7e351d449a8ff53422f9a9b914dbdc2/Audit_PT.png) A partir de agora, os administradores podem verificar diversas operações que foram feitas em sua loja de uma maneira simples e rápida. É possível criar vários filtros de busca para facilitar a procura de eventos e aumentar a rapidez dos processos de auditoria. diff --git a/docs/announcements/pt/troubleshooting-guides-your-new-vtex-self-service-experience.md b/docs/announcements/pt/troubleshooting-guides-your-new-vtex-self-service-experience.md new file mode 100644 index 000000000..1e9a4446b --- /dev/null +++ b/docs/announcements/pt/troubleshooting-guides-your-new-vtex-self-service-experience.md @@ -0,0 +1,53 @@ +--- +title: 'Guias de troubleshooting: sua nova experiência de autoatendimento na VTEX' +id: 5oDp5raqBpRta660NERceY +status: PUBLISHED +createdAt: 2024-07-08T15:04:53.687Z +updatedAt: 2024-07-08T21:47:04.455Z +publishedAt: 2024-07-08T21:47:04.455Z +contentType: updates +productTeam: Others +author: 4oTZzwYoyhy1tDBwLuemdG +slug: guias-de-troubleshooting-sua-nova-experiencia-de-autoatendimento-na-vtex +locale: pt +legacySlug: guias-de-troubleshooting-sua-nova-experiencia-de-autoatendimento-na-vtex +announcementImageID: '' +announcementSynopsisPT: 'Resolva problemas com mais rapidez e autonomia com nossos guias de troubleshooting reformulados.' +--- + +A VTEX está em constante evolução para melhorar a experiência de suporte ao cliente e capacitá-lo a resolver problemas com mais eficiência e autonomia. +Com o objetivo de facilitar o seu suporte, agora você tem acesso aos Guias de Troubleshooting disponíveis no [Help Center](https://help.vtex.com/pt/category/troubleshooting--39pDkp8qxSll6mGj0tWViz) e [Developer Portal](https://developers.vtex.com/docs/troubleshooting). Esses guias explicam os possíveis cenários de erros em operações da loja e durante o desenvolvimento da loja ou apps, e orientam como atuar para restaurar o desempenho esperado para a sua loja. + + + +## Como estão organizados os Guias de Troubleshooting? +Os Guias de Troubleshooting estão disponíveis no [Help Center](https://help.vtex.com/category/troubleshooting--39pDkp8qxSll6mGj0tWViz) e [Developer Portal](https://developers.vtex.com/docs/troubleshooting), e estão divididos em categorias da seguinte forma: + +- [Help Center](https://help.vtex.com/category/troubleshooting--39pDkp8qxSll6mGj0tWViz): + - [Operações da loja](https://help.vtex.com/subcategory/store-operations--2Q0IQjRcOqSgJTh6wRHVMB): Seção para solucionar as dificuldades encontradas com operações de plataforma e ecommerce. + +- [Developer Portal](https://developers.vtex.com/docs/troubleshooting): + - **Development**: Seção destinada a abordar erros relacionados ao desenvolvimento de frente de loja e aplicativos. + - **Store performance**: Seção com procedimentos para depurar erros e restaurar o funcionamento da loja caso esteja inoperante ou fora do ar. + + + +## Por que criamos esta iniciativa? +Nosso objetivo é tornar a experiência de suporte VTEX mais simples e eficiente. Com os novos guias de Troubleshooting você poderá: + +- **Identificar problemas com mais rapidez:** Descrições de cenários de operação de loja e desenvolvimento que ajudarão você a identificar o problema que está enfrentando. +- **Encontrar soluções para cada caso apresentado:** Procedimentos que explicam os passos necessários para resolver os erros. +- **Ter maior autonomia no gerenciamento de falhas:** Possibilidade de resolver erros internamente, no momento em que desejar e sem a necessidade de acionamento do Suporte Técnico. + +## Como você pode nos ajudar? +Estamos comprometidos em expandir e melhorar continuamente esta iniciativa, analisando novos cenários de problemas e publicando mais Guias de Troubleshooting regularmente. Para garantir que estamos no caminho certo, o seu feedback é crucial! + +Veja como contribuir conosco: + +- **Compartilhe seu feedback:** Preencha nosso [Formulário de Feedback](https://forms.gle/PdVNZmMDMjiDfJaf8) com suas sugestões ou críticas sobre os novos Guias de Troubleshooting. +- **Vamos conversar?** Caso deseje compartilhar de forma mais detalhada a sua experiência com a nossa documentação ou sugerir melhorias específicas a respeito do Help Center e Developer Portal, preencha o [Formulário de Feedback](https://forms.gle/PdVNZmMDMjiDfJaf8) e entraremos em contato com você em até 5 dias úteis para agendarmos um bate-papo com o nosso time de Education. + diff --git a/docs/announcements/pt/untitled-entry-2021-01-19-at-17-22-53.md b/docs/announcements/pt/untitled-entry-2021-01-19-at-17-22-53.md index db0cd8576..0cacbc950 100644 --- a/docs/announcements/pt/untitled-entry-2021-01-19-at-17-22-53.md +++ b/docs/announcements/pt/untitled-entry-2021-01-19-at-17-22-53.md @@ -17,6 +17,6 @@ announcementSynopsisPT: '' kjevfuevd -![PT Horário de funcionamento transportadora beta](https://images.ctfassets.net/alneenqid6w5/7p1pOc8ng4KJCVIUUOZMtJ/e5ae82ee60854de23f4b3142720c3aa7/PT_Hor__rio_de_funcionamento_transportadora_beta.jpg) +![PT Horário de funcionamento transportadora beta](//images.ctfassets.net/alneenqid6w5/7p1pOc8ng4KJCVIUUOZMtJ/e5ae82ee60854de23f4b3142720c3aa7/PT_Hor__rio_de_funcionamento_transportadora_beta.jpg) jsvdcusv diff --git a/docs/announcements/pt/update-grants-in-the-promotions-module.md b/docs/announcements/pt/update-grants-in-the-promotions-module.md index 9343a92e9..0adb6172d 100644 --- a/docs/announcements/pt/update-grants-in-the-promotions-module.md +++ b/docs/announcements/pt/update-grants-in-the-promotions-module.md @@ -37,5 +37,5 @@ Com esta atualização, você tem mais poder sobre o comportamento das suas pro 6. Clique em **Usar configurações de recorrência** 7. Faça a configuração desejável de dias e horários para a promoção -![CRON 2 PT](https://images.ctfassets.net/alneenqid6w5/7sn8XLs4lRqMFeWaR77Jqa/ab7e5605b834f8054b84191448cc6240/CRON_2_PT.png) +![CRON 2 PT](//images.ctfassets.net/alneenqid6w5/7sn8XLs4lRqMFeWaR77Jqa/ab7e5605b834f8054b84191448cc6240/CRON_2_PT.png) diff --git a/docs/announcements/pt/update-of-the-external-privacy-notice.md b/docs/announcements/pt/update-of-the-external-privacy-notice.md new file mode 100644 index 000000000..acf2cd722 --- /dev/null +++ b/docs/announcements/pt/update-of-the-external-privacy-notice.md @@ -0,0 +1,39 @@ +--- +title: 'Atualização do Aviso de Privacidade Externo' +id: fpUnEC85ixK1vNzXQSrTY +status: PUBLISHED +createdAt: 2024-07-02T23:52:09.837Z +updatedAt: 2024-07-03T14:07:13.062Z +publishedAt: 2024-07-03T14:07:13.062Z +contentType: updates +productTeam: Others +author: 1malnhMX0vPThsaJaZMYm2 +slug: atualizacao-do-aviso-de-privacidade-externo +locale: pt +legacySlug: atualizacao-do-aviso-de-privacidade-externo +announcementImageID: '' +announcementSynopsisPT: 'Atualizamos o Aviso de Privacidade sobre o tratamento de dados pessoais de Shoppers na VTEX.' +--- + +Revisamos o [Aviso de Privacidade](https://vtex.com/br-pt/privacy-and-agreements/external-notice/) que explica como a VTEX trata dados pessoais de _Shoppers_, ou seja, indivíduos que acessam os ambientes de ecommerce controlados por lojistas que são os clientes diretos da VTEX. + +O documento contém informações sobre os seguintes aspectos: + +* Dados pessoais tratados pela VTEX e sua finalidade +* Período de retenção dos dados +* Direitos dos titulares dos dados +* Práticas de proteção dos dados pessoais praticadas pela VTEX +* Armazenamento de dados pessoais em nuvem +* Compartilhamento de dados com parceiros + +## O que mudou? + +A nova versão do Aviso inclui as práticas de privacidade mais recentes da VTEX, voltadas para o tratamento de dados pessoais na Plataforma VTEX, de forma mais clara, resumida e direcionada aos _Shoppers_. + +## Por que fizemos essa mudança? + +Atualizamos o Aviso de Privacidade em alinhamento com legislações e com nossas certificações globais de privacidade, que recomendam atualizações periódicas. Além disso, separamos em documentos específicos as políticas de privacidade direcionadas a candidatos a vagas de emprego, funcionários e eventos. + +## O que precisa ser feito? + +Nenhuma ação é necessária. O documento já está disponível em todos os idiomas no site da VTEX. Para mais informações, você pode acessar o novo aviso em [Aviso de Privacidade Externo](https://vtex.com/br-pt/privacy-and-agreements/external-notice/) e o guia de primeiros passos [Dados e privacidade](https://help.vtex.com/pt/tracks/dados-e-privacidade--4Lc0i0an0DgnEtB0AUwlcq). diff --git a/docs/announcements/pt/upgrade-your-store-to-google-analytics-4.md b/docs/announcements/pt/upgrade-your-store-to-google-analytics-4.md index 442399945..873deac69 100644 --- a/docs/announcements/pt/upgrade-your-store-to-google-analytics-4.md +++ b/docs/announcements/pt/upgrade-your-store-to-google-analytics-4.md @@ -3,8 +3,8 @@ title: 'Atualize a sua loja para o Google Analytics 4' id: 01mmrSck8nvXAKsypecT9V status: PUBLISHED createdAt: 2023-04-28T14:42:52.792Z -updatedAt: 2023-05-03T17:47:48.884Z -publishedAt: 2023-05-03T17:47:48.884Z +updatedAt: 2023-07-17T13:38:03.472Z +publishedAt: 2023-07-17T13:38:03.472Z contentType: updates productTeam: Shopping author: 1malnhMX0vPThsaJaZMYm2 @@ -17,21 +17,21 @@ announcementSynopsisPT: 'atualize-a-sua-loja-para-o-google-analytics-4' A partir de 1º de julho de 2023, o [Google Analytics 4](https://support.google.com/analytics/answer/10089681) (GA4) vai substituir o Universal Analytics, versão anterior da ferramenta de análise de dados do Google. Confira detalhes sobre a mudança [neste comunicado do Google](https://support.google.com/analytics/answer/11583528). -Para continuar rastreando dados sobre a navegação em sua loja VTEX, será necessário criar um registro no GA4 e adaptar algumas configurações na sua loja, se você utilizar o [CMS - Portal Legado](https://help.vtex.com/pt/tracks/cms--2YcpgIljVaLVQYMzxQbc3z/1oN446gRGcR2s70RvBCAmj) ou o [VTEX IO](https://help.vtex.com/pt/tracks/cms--2YcpgIljVaLVQYMzxQbc3z/4yB9wSl79cArd68aRBnBZ2). +Para continuar rastreando dados sobre a navegação em sua loja VTEX, será necessário criar um registro no GA4 e adaptar algumas configurações na sua loja, se você utilizar o [CMS - Portal Legado](https://help.vtex.com/pt/tracks/cms--2YcpgIljVaLVQYMzxQbc3z/1oN446gRGcR2s70RvBCAmj) ou o [VTEX IO - Store Framework](https://help.vtex.com/pt/tracks/cms--2YcpgIljVaLVQYMzxQbc3z/4yB9wSl79cArd68aRBnBZ2). ## O que mudou? O Universal Analytics não irá mais processar eventos a partir do dia 1º de julho de 2023. Portanto, a única versão funcional da ferramenta será o Google Analytics 4. Para garantir a compatibilidade de lojas VTEX com a nova versão do Google Analytics, você precisa criar um registro no Google Analytics 4 e ajustar as configurações da sua conta no Google Tag Manager, conforme descrito no guia [Configurar Google Analytics 4 em loja VTEX](https://help.vtex.com/pt/tutorial/como-configurar-google-analytics-em-loja-vtex--G2P0rmSrEiqCcmUMyUUwG). -Lojas que utilizam VTEX IO também precisam configurar [o app Google Tag Manager](https://developers.vtex.com/docs/guides/google-tag-manager) para ter a integração com o Google Analytics 4. +Lojas que utilizam VTEX IO - Store Framework também precisam configurar [o app Google Tag Manager](https://developers.vtex.com/docs/guides/google-tag-manager) para ter a integração com o Google Analytics 4. ## Por que fazer essa mudança? -Essa mudança é necessária para possibilitar que sua loja VTEX que utiliza o [CMS - Portal Legado](https://help.vtex.com/pt/tracks/cms--2YcpgIljVaLVQYMzxQbc3z/1oN446gRGcR2s70RvBCAmj) ou o [VTEX IO](https://help.vtex.com/pt/tracks/cms--2YcpgIljVaLVQYMzxQbc3z/4yB9wSl79cArd68aRBnBZ2) continue compatível com o Google Analytics 4. Dessa forma, ainda será possível obter dados relevantes sobre navegação através da versão mais atual da ferramenta do Google. +Essa mudança é necessária para possibilitar que sua loja VTEX que utiliza o [CMS - Portal Legado](https://help.vtex.com/pt/tracks/cms--2YcpgIljVaLVQYMzxQbc3z/1oN446gRGcR2s70RvBCAmj) ou o [VTEX IO - Store Framework](https://help.vtex.com/pt/tracks/cms--2YcpgIljVaLVQYMzxQbc3z/4yB9wSl79cArd68aRBnBZ2) continue compatível com o Google Analytics 4. Dessa forma, ainda será possível obter dados relevantes sobre navegação através da versão mais atual da ferramenta do Google. ## O que precisa ser feito? Para tornar a sua loja compatível com a nova versão da ferramenta de análise de dados do Google, siga as instruções do guia [Configurar Google Analytics 4 em loja VTEX](https://help.vtex.com/pt/tutorial/como-configurar-google-analytics-em-loja-vtex--G2P0rmSrEiqCcmUMyUUwG). -Se a sua loja utiliza [VTEX IO](https://help.vtex.com/pt/tracks/cms--2YcpgIljVaLVQYMzxQbc3z/4yB9wSl79cArd68aRBnBZ2), será necessário ativar uma configuração no VTEX Admin, `Send events in GA4 format`, e configurar o app para receber atualizações do Google Analytics 4. Para mais informações, acesse o guia [Installing Google Tag Manager](https://developers.vtex.com/docs/guides/vtex-io-documentation-installing-google-tag-manager). +Se a sua loja utiliza [VTEX IO - Store Framework](https://help.vtex.com/pt/tracks/cms--2YcpgIljVaLVQYMzxQbc3z/4yB9wSl79cArd68aRBnBZ2), será necessário ativar uma configuração no VTEX Admin, `Send events in GA4 format`, e configurar o app para receber atualizações do Google Analytics 4. Para mais informações, acesse o guia [Installing Google Tag Manager](https://developers.vtex.com/docs/guides/vtex-io-documentation-installing-google-tag-manager). diff --git a/docs/announcements/pt/use-the-nominal-tax-and-avoid-customers-abandoning-their-shopping-cart.md b/docs/announcements/pt/use-the-nominal-tax-and-avoid-customers-abandoning-their-shopping-cart.md index 0e1d574e3..39039a17b 100644 --- a/docs/announcements/pt/use-the-nominal-tax-and-avoid-customers-abandoning-their-shopping-cart.md +++ b/docs/announcements/pt/use-the-nominal-tax-and-avoid-customers-abandoning-their-shopping-cart.md @@ -33,5 +33,5 @@ A funcionalidade pode ser utilizada sempre que o lojista desejar que a taxa no - Em "Qual o tipo e valor da Taxa?", escolha a opção Taxa Nominal - Preencha os itens necessários e clique em salvar -![Nominal tax PT](https://images.ctfassets.net/alneenqid6w5/2TKpj3XiV3ZOULJnsDrZoO/02331539e2325d6b26f9547f48ca8575/Nominal_tax_PT.png) +![Nominal tax PT](//images.ctfassets.net/alneenqid6w5/2TKpj3XiV3ZOULJnsDrZoO/02331539e2325d6b26f9547f48ca8575/Nominal_tax_PT.png) diff --git a/docs/announcements/pt/ux-improvements-at-checkout-for-expired-cards.md b/docs/announcements/pt/ux-improvements-at-checkout-for-expired-cards.md index f0d3aa016..2536eeb92 100644 --- a/docs/announcements/pt/ux-improvements-at-checkout-for-expired-cards.md +++ b/docs/announcements/pt/ux-improvements-at-checkout-for-expired-cards.md @@ -23,7 +23,7 @@ Para continuarmos refinando essa experiência, incluímos uma validação adicio Antes era possível que um comprador selecionasse um cartão vencido e realizasse uma compra, que teria seu pagamento negado em seguida. Agora sinalizamos cartões vencidos e impedimos que eles sejam selecionados checkout, para uma experiência de compra mais fluida. -![PT - Expired Cards](https://images.ctfassets.net/alneenqid6w5/7HzPrSIeXAcZj1x5v7PFsB/d9be78a77ef1849dd23b5bb86bd58fc7/PT_-_Expired_Cards.png) +![PT - Expired Cards](//images.ctfassets.net/alneenqid6w5/7HzPrSIeXAcZj1x5v7PFsB/d9be78a77ef1849dd23b5bb86bd58fc7/PT_-_Expired_Cards.png) ## Por que realizamos esta mudança? diff --git a/docs/announcements/pt/vtex-insurance-discontinuity.md b/docs/announcements/pt/vtex-insurance-discontinuity.md new file mode 100644 index 000000000..3dc35bffc --- /dev/null +++ b/docs/announcements/pt/vtex-insurance-discontinuity.md @@ -0,0 +1,30 @@ +--- +title: 'Descontinuidade do VTEX Insurance' +id: 413Jet3S6F49mmlQzZ7Bev +status: PUBLISHED +createdAt: 2024-01-19T19:54:48.085Z +updatedAt: 2024-01-29T21:49:24.406Z +publishedAt: 2024-01-29T21:49:24.406Z +contentType: updates +productTeam: Others +author: 5l3eEiSz8MpcppCxcnijGz +slug: descontinuidade-do-vtex-insurance +locale: pt +legacySlug: descontinuidade-do-vtex-insurance +announcementImageID: '' +announcementSynopsisPT: 'O VTEX Insurance foi descontinuado como um produto VTEX, mas continuará existindo como Assurant Digital.' +--- + +A partir do dia 11/12/2023, o VTEX Insurance foi descontinuado como um produto VTEX, mas suas funcionalidades serão migradas para o Assurant Digital. + +O **VTEX Insurance** era um aplicativo que possibilitava o lojista vincular os produtos da loja com ofertas de seguro fornecidas pela seguradora parceira [Assurant](https://www.assurant.com.br/). Essa funcionalidade permitia que sua loja oferecesse seguros personalizados ao seu cliente, oferecendo proteção financeira em caso de falhas ou defeitos do produto ou serviço adquirido. + +# O que mudou? + +Não haverá nenhuma alteração contratual ou comercial, já que o contrato era entre os clientes e a Assurant. A principal mudança está relacionada ao suporte que antes era realizado entre os times das duas empresas e agora passa a ser realizado exclusivamente pela Assurant. +# O que precisa ser feito? + +Nenhuma ação é necessária, já que a atualização será aplicada automaticamente em todas as lojas VTEX. Eventuais dúvidas técnicas e problemas relacionados ao produto deverão ser tratadas diretamente com a [Assurant](https://www.assurant.com.br/). + +
A VTEX não prestará suporte técnico aos clientes.
+ diff --git a/docs/announcements/pt/vtex-intelligent-search-new-visual-editor-for-merchandising-rules.md b/docs/announcements/pt/vtex-intelligent-search-new-visual-editor-for-merchandising-rules.md new file mode 100644 index 000000000..bc054cf27 --- /dev/null +++ b/docs/announcements/pt/vtex-intelligent-search-new-visual-editor-for-merchandising-rules.md @@ -0,0 +1,37 @@ +--- +title: 'VTEX Intelligent Search: Novo editor visual de Regras de merchandising' +id: 63xoRkTEoqllK6KKadys51 +status: PUBLISHED +createdAt: 2024-01-30T13:15:08.893Z +updatedAt: 2024-01-31T17:00:02.465Z +publishedAt: 2024-01-31T17:00:02.465Z +contentType: updates +productTeam: Marketing & Merchandising +author: 1malnhMX0vPThsaJaZMYm2 +slug: vtex-intelligent-search-novo-editor-visual-de-regras-de-merchandising +locale: pt +legacySlug: vtex-intelligent-search-novo-editor-visual-de-regras-de-merchandising +announcementImageID: '' +announcementSynopsisPT: 'Conheça o editor visual de Regras de merchandising no VTEX Intelligent Search.' +--- + +[Regras de merchandising](https://help.vtex.com/pt/tracks/vtex-intelligent-search--19wrbB7nEQcmwzDPl1l4Cb/5tBSYXb9EIdePa0MWTnFd0) é a funcionalidade que manipula resultados dentro da busca em lojas que utilizam o [VTEX Intelligent Search](https://help.vtex.com/pt/tracks/vtex-intelligent-search--19wrbB7nEQcmwzDPl1l4Cb/3qgT47zY08biLP3d5os3DG). Esse recurso possibilita oferecer produtos mais relevantes para o cliente e adicionar ou ocultar produtos pré-selecionados pela busca. + +Para oferecer uma experiência mais visual, completa e intuitiva, lançamos uma nova opção de editor para criar regras de merchandising. + +## O que mudou? + +Anteriormente, lojas com [VTEX Intelligent Search](https://help.vtex.com/pt/tracks/vtex-intelligent-search--19wrbB7nEQcmwzDPl1l4Cb/3qgT47zY08biLP3d5os3DG) contavam exclusivamente com o [editor manual](https://help.vtex.com/pt/tracks/vtex-intelligent-search--19wrbB7nEQcmwzDPl1l4Cb/2FpbarYzsnbg7aZZn3TGF8) de Regras de merchandising. Agora, também é possível optar pelo [novo editor visual](https://help.vtex.com/pt/tracks/vtex-intelligent-search--19wrbB7nEQcmwzDPl1l4Cb/2ejly01m1w28RsZlCKowEr), que possibilita: + +* Visualizar uma prévia de como os resultados de busca aparecerão para os clientes durante a navegação na loja. +* Reordenar resultados de busca. +* Fixar um produto nas primeiras posições dos resultados de busca. +* Analisar as principais informações do produto. + +![visual-merch-rules-PT-announcement (1)](//images.ctfassets.net/alneenqid6w5/3QINWXoZCkcpqPq00SLR6q/618748bfb039c6a3e757b1655774a8e0/visual-merch-rules-PT-announcement__1_.png) + +Ao criar uma regra de merchandising no Admin VTEX em **Storefront > Intelligent Search > Regras de merchandising > Adicionar**, é possível escolher o tipo de editor a ser utilizado. Acesse o guia [Regras de merchandising](https://help.vtex.com/pt/tracks/vtex-intelligent-search--19wrbB7nEQcmwzDPl1l4Cb/5tBSYXb9EIdePa0MWTnFd0#tipos-de-edicao) para obter mais informações sobre as diferenças entre o editor manual e o editor visual. + +## O que precisa ser feito? + +Nenhuma ação é necessária. O novo editor está disponível para todas as lojas que utilizam o [VTEX Intelligent Search](https://help.vtex.com/pt/tracks/vtex-intelligent-search--19wrbB7nEQcmwzDPl1l4Cb/3qgT47zY08biLP3d5os3DG). Consulte o guia [Criar Regra de merchandising - Editor visual](https://help.vtex.com/pt/tracks/vtex-intelligent-search--19wrbB7nEQcmwzDPl1l4Cb/2ejly01m1w28RsZlCKowEr) para mais informações. diff --git a/docs/announcements/pt/vtex-io-documentation-has-a-new-home.md b/docs/announcements/pt/vtex-io-documentation-has-a-new-home.md index 50f454f61..a6ce60005 100644 --- a/docs/announcements/pt/vtex-io-documentation-has-a-new-home.md +++ b/docs/announcements/pt/vtex-io-documentation-has-a-new-home.md @@ -19,7 +19,7 @@ Desde 13 de março de 2020, as documentações do VTEX IO e VTEX IO Store Frame Agora, elas devem ser acessadas através do [**VTEX IO Docs**](https://vtex.io/docs), plataforma de documentação que reúne todos os conteúdos disponíveis sobre ambas soluções. -![vtex-io-docs](https://images.ctfassets.net/alneenqid6w5/3mjm7jrAJybhh11YIBsU7Y/3b50ae0f6b3b3252901ad7597f128c2a/vtex-io-docs.png) +![vtex-io-docs](//images.ctfassets.net/alneenqid6w5/3mjm7jrAJybhh11YIBsU7Y/3b50ae0f6b3b3252901ad7597f128c2a/vtex-io-docs.png) ## Por que estamos realizando esta mudança? @@ -33,7 +33,7 @@ A decisão de remover do Help Center as documentações do VTEX IO e VTEX IO Sto Abrigando nossa [documentação de API](https://developers.vtex.com/reference), [guias](https://developers.vtex.com/docs) voltados para desenvolvedores que trabalham com integrações e customizações e [Release Notes](https://developers.vtex.com/changelog) sincronizados com tudo de novo que acontece no nosso produto, o [**Developer Portal**](https://developers.vtex.com) - antigo Developer Docs do Help Center - oferece em um só lugar todos os recursos necessários para os usuários mais técnicos da VTEX. -![developer-portal](https://images.ctfassets.net/alneenqid6w5/7MvPBbDIyOhzeOXqpJ7IqP/e5bcdea0033bf9dd9ac8b8d2ff120f72/developer-portal.png) +![developer-portal](//images.ctfassets.net/alneenqid6w5/7MvPBbDIyOhzeOXqpJ7IqP/e5bcdea0033bf9dd9ac8b8d2ff120f72/developer-portal.png) Com o objetivo de melhorar a experiência de desenvolvimento na VTEX, o Developer Portal em breve também contará com as documentações do VTEX IO e VTEX IO Store Framework - hoje disponibilizadas no VTEX IO Docs. diff --git a/docs/announcements/pt/vtex-is-now-available-in-dutch-french-and-korean.md b/docs/announcements/pt/vtex-is-now-available-in-dutch-french-and-korean.md index 1e644c1db..4fd05bc93 100644 --- a/docs/announcements/pt/vtex-is-now-available-in-dutch-french-and-korean.md +++ b/docs/announcements/pt/vtex-is-now-available-in-dutch-french-and-korean.md @@ -17,7 +17,7 @@ announcementSynopsisPT: 'Existem três novas opções de idioma no Admin da VTEX O admin da VTEX suporta atualmente diferentes opções de idiomas para atender nossos clientes em todo o mundo. Localizamos o nosso produto para melhorar a sua experiência, não apenas por meio de traduções, mas também a nível cultural, levando em conta as particularidades de cada país. -![PT new locales](https://images.ctfassets.net/alneenqid6w5/4ymaJnFYZxRTjTZmoD54Gy/c4201ae259f80a1aa0359441ca1c8dff/PT_new_locales.jpg) +![PT new locales](//images.ctfassets.net/alneenqid6w5/4ymaJnFYZxRTjTZmoD54Gy/c4201ae259f80a1aa0359441ca1c8dff/PT_new_locales.jpg) ## O que mudou? Além do português, inglês, espanhol, italiano, romeno e japonês, a partir de maio de 2021, os usuários da VTEX encontrarão três novas opções de idiomas em nosso Admin: holandês, francês e coreano. diff --git a/docs/announcements/pt/vtex-launches-the-new-version-of-instore-vtex-sales-app.md b/docs/announcements/pt/vtex-launches-the-new-version-of-instore-vtex-sales-app.md index 71142a84f..5e6d63b4a 100644 --- a/docs/announcements/pt/vtex-launches-the-new-version-of-instore-vtex-sales-app.md +++ b/docs/announcements/pt/vtex-launches-the-new-version-of-instore-vtex-sales-app.md @@ -29,7 +29,7 @@ O novo menu traz vários benefícios significativos, que destacamos abaixo: * **Navegação intuitiva:** organização aprimorada para encontrar rapidamente o que precisa. * **Consistência visual:** aparência harmonizada com outras atualizações recentes em nossa plataforma. -“menu-sales-app-pt” +“menu-sales-app-pt” ### Área de anúncios @@ -37,13 +37,13 @@ A área de anúncios permite que os lojistas exibam produtos ou resultados de pe Um dos principais recursos dessa atualização é a opção de os lojistas definirem a área do anúncio como sua página inicial. Isso permite uma experiência de usuário mais personalizada, pois os clientes são imediatamente recebidos com conteúdo selecionado e recomendações de produtos. Saiba mais no artigo [Anúncios do VTEX Sales App](https://help.vtex.com/pt/tutorial/anuncios-do-vtex-sales-app--3UtOFwbwD4muz3p72RBPmC). -“anuncio-sale-app-pt” +“anuncio-sale-app-pt” ### Performance de vendas Performance de vendas permite que o lojista tenha acesso às métricas de vendas de sua loja, tornando possível a comparação de performance entre períodos de venda e desempenho de funcionários. Saiba mais no artigo [VTEX Sales App: Performance de vendas](https://help.vtex.com/pt/tutorial/sales-app-performance-de-vendas--7i4Elt835tatBM6iqZoc56). -“vendas-da-loja-sales-app-pt” +“vendas-da-loja-sales-app-pt” ## O que precisa ser feito? diff --git a/docs/announcements/pt/vtex-marketplace-launches-in-2022.md b/docs/announcements/pt/vtex-marketplace-launches-in-2022.md index 25a8b51fc..08f0946b7 100644 --- a/docs/announcements/pt/vtex-marketplace-launches-in-2022.md +++ b/docs/announcements/pt/vtex-marketplace-launches-in-2022.md @@ -29,7 +29,7 @@ Com nossas novas funcionalidades, marketplaces podem: Vá além do ecommerce tradicional com as [novidades de Marketplace da VTEX](https://content.vtex.com/pt-br/2022-marketplace-release/?utm_source=announcement&utm_medium=organic&utm_campaign=2022_marketplace_release). -![capa de blog marketplace 2022](https://images.ctfassets.net/alneenqid6w5/6U2cM7UiQOatP0A781yxEk/a84a5eb1e72967e9365c6334d33ab1c1/capa_de_blog.png) +![capa de blog marketplace 2022](//images.ctfassets.net/alneenqid6w5/6U2cM7UiQOatP0A781yxEk/a84a5eb1e72967e9365c6334d33ab1c1/capa_de_blog.png) ## O que estamos lançando? @@ -78,7 +78,7 @@ Saiba mais sobre cada funcionalidade a seguir. ### Seller Portal -![Seller Portal gif 2022 launch](https://images.ctfassets.net/alneenqid6w5/48uQe9Gi0K9ZU8qyXXO8US/ff02b9c926398dcfa69683bcfbf5b02f/Seller_Portal.gif) +![Seller Portal gif 2022 launch](//images.ctfassets.net/alneenqid6w5/48uQe9Gi0K9ZU8qyXXO8US/ff02b9c926398dcfa69683bcfbf5b02f/Seller_Portal.gif) O Seller Portal é uma edição da plataforma VTEX voltada para [sellers](https://help.vtex.com/pt/tutorial/marketplace-strategies-at-vtex--tutorials_402#vender-em-marketplace) se conectarem e venderem seus produtos em marketplaces hospedados na VTEX. Com o portal, sellers acessam todas as funcionalidades essenciais para a operação de ecommerce em grandes vitrines, trazendo visibilidade e conversão de vendas. @@ -126,7 +126,7 @@ Para facilitar a entrada de novos sellers no Seller Portal, lançamos também a ### Gestão de sellers -![Seller management gif 2022 launch](https://images.ctfassets.net/alneenqid6w5/6nedzBeTr3y9d47ArKh40r/d280e61590f95fcd669cf45b137790f8/Seller_Management.gif) +![Seller management gif 2022 launch](//images.ctfassets.net/alneenqid6w5/6nedzBeTr3y9d47ArKh40r/d280e61590f95fcd669cf45b137790f8/Seller_Management.gif) Lançamos a experiência renovada da página [Gestão de Sellers](https://help.vtex.com/pt/tutorial/gerenciamento-de-sellers-beta--6eEiOISwxuAWJ8w6MtK7iv), onde operadores de marketplace [adicionam sellers](https://help.vtex.com/pt/tutorial/adicionar-seller-beta--6q4G4RNqVENr5YMJyindwL), registram suas respectivas informações e administram o status de cada seller. @@ -141,7 +141,7 @@ _Esta página segue o novo Design System da VTEX, com um visual mais limpo, mode ### Gerenciamento de anúncios -![Offer Management gif](https://images.ctfassets.net/alneenqid6w5/39zPddPF6cBtI1QZn7GSDz/d270dd62f2b92f6100de71836279b195/Offer_Management_gif.gif) +![Offer Management gif](//images.ctfassets.net/alneenqid6w5/39zPddPF6cBtI1QZn7GSDz/d270dd62f2b92f6100de71836279b195/Offer_Management_gif.gif) A eficiência e atuação estratégica de um seller depende da sua visibilidade sobre o envio dos anúncios ao marketplace, além da identificação e correção de erros durante o envio. Para facilitar esse processo, lançamos a funcionalidade [Gerenciamento de anúncios](https://help.vtex.com/pt/tutorial/gestao-de-anuncios--7MRb9S78aBdZjFGpbuffpE). diff --git a/docs/announcements/pt/vtex-sales-app-will-no-longer-be-available-for-windows.md b/docs/announcements/pt/vtex-sales-app-will-no-longer-be-available-for-windows.md new file mode 100644 index 000000000..c5d6098e8 --- /dev/null +++ b/docs/announcements/pt/vtex-sales-app-will-no-longer-be-available-for-windows.md @@ -0,0 +1,37 @@ +--- +title: 'VTEX Sales App não estará mais disponível como uma aplicação no Windows' +id: 1wcqeNs1AyppGdu20FjAJ8 +status: PUBLISHED +createdAt: 2023-08-02T15:12:02.978Z +updatedAt: 2023-08-03T16:00:53.203Z +publishedAt: 2023-08-03T16:00:53.203Z +contentType: updates +productTeam: Shopping +author: 2o8pvz6z9hvxvhSoKAiZzg +slug: vtex-sales-app-nao-estara-mais-disponivel-no-windows +locale: pt +legacySlug: vtex-sales-app-nao-estara-mais-disponivel-no-windows +announcementImageID: '' +announcementSynopsisPT: 'O VTEX Sales App não terá mais suporte como app nativo no Windows. Estará disponível apenas na interface web.' +--- + +Como parte contínua de nossos esforços para melhorar a experiência do usuário, estamos anunciando a deprecação da aplicação VTEX Sales App no Windows. + +## O que mudou? + +A partir do dia 31/10/23 o aplicativo do VTEX Sales App não estará disponível para o Windows. + +## O que precisa ser feito? + +A atualização será aplicada automaticamente em todas as lojas VTEX que utilizam o VTEX Sales App. Para acessá-lo de um computador Windows, ou qualquer sistema operacional, será preciso acessar a versão web do VTEX Sales App, utilizando a seguinte URL: + +``` +https://{nome da conta}.myvtex.com/assisted-sales/sales-app +``` + +Para mais informações sobre o VTEX Sales App, consulte a nossa documentação: + +* [VTEX Sales App - Primeiros passos e configurações](https://help.vtex.com/pt/tracks/instore-primeiros-passos-e-configuracoes--zav76TFEZlAjnyBVL5tRc#) +* [VTEX Sales App - Pagamentos](https://help.vtex.com/pt/tracks/instore-pagamentos--43B4Nr7uZva5UdwWEt3PEy#) +* [VTEX Sales App - Usando o app](https://help.vtex.com/pt/tracks/instore-usando-o-app--4BYzQIwyOHvnmnCYQgLzdr#) +* [Estratégias de Comércio Unificado](https://help.vtex.com/pt/tracks/estrategias-de-comercio-unificado--3WGDRRhc3vf1MJb9zGncnv#) diff --git a/docs/announcements/pt/web-page-performance-deprecation.md b/docs/announcements/pt/web-page-performance-deprecation.md new file mode 100644 index 000000000..6dc18d767 --- /dev/null +++ b/docs/announcements/pt/web-page-performance-deprecation.md @@ -0,0 +1,24 @@ +--- +title: 'Descontinuação do módulo Performance de Páginas Web' +id: 4zrnpCSC8R8OFpahiaf2sE +status: PUBLISHED +createdAt: 2024-05-29T17:50:25.024Z +updatedAt: 2024-05-29T19:04:53.248Z +publishedAt: 2024-05-29T19:04:53.248Z +contentType: updates +productTeam: Channels +author: 2p7evLfTcDrhc5qtrzbLWD +slug: descontinuacao-performance-de-paginas-web +locale: pt +legacySlug: descontinuacao-do-modulo-performance-de-paginas-web +announcementImageID: '' +announcementSynopsisPT: 'O módulo Performance de Páginas Web será descontinuada.' +--- + +No dia **04 de junho de 2024,** desabilitaremos o __módulo Performance de Páginas Web__ do Admin VTEX. O módulo permitia ao lojista monitorar as métricas de desempenho das URLs de seu ecommerce apresentadas pelo [PageSpeed Insights](https://developers.google.com/speed/docs/insights/v5/about) diretamente na plataforma VTEX. + +A partir de agora o lojista poderá fazer o [monitoramento e otimização](https://developers.google.com/speed?hl=pt-br) dessas métricas pelo site [PageSpeed Insights](https://pagespeed.web.dev/). + +## O que precisa ser feito? + +Nesta descontinuação, o lojista não precisa executar nenhuma ação. No Admin VTEX continuará disponível os módulos [Visão geral da loja](https://help.vtex.com/pt/tutorial/visao-geral-da-loja--P8ahguoRs0U3PzmXg2wuQ) e o [Performance de vendas](https://help.vtex.com/pt/tutorial/performance-de-vendas--3DMube0sEsK9vPcRYGas72). diff --git a/docs/announcements/pt/welcome-to-the-redesigned-vtex-admin-new.md b/docs/announcements/pt/welcome-to-the-redesigned-vtex-admin-new.md index ec7e449d5..5947c678b 100644 --- a/docs/announcements/pt/welcome-to-the-redesigned-vtex-admin-new.md +++ b/docs/announcements/pt/welcome-to-the-redesigned-vtex-admin-new.md @@ -19,7 +19,7 @@ As empresas digitais têm buscado cada vez mais ferramentas que permitam que ela Dê as boas-vindas à [experiência do novo Admin](https://content.vtex.com/join-new-admin-beta-program-pt/?utm_source=announcement&utm_medium=organic&utm_campaign=new_admin_beta). -![Store overview gif PT](https://images.ctfassets.net/alneenqid6w5/4vKmiLmTVUtaxn5vzpX5xq/b9a4a299f80286eadf1727cd5057a64c/Store_overview_gif_PT.gif) +![Store overview gif PT](//images.ctfassets.net/alneenqid6w5/4vKmiLmTVUtaxn5vzpX5xq/b9a4a299f80286eadf1727cd5057a64c/Store_overview_gif_PT.gif) ## O que mudou? diff --git a/docs/announcements/pt/weve-released-our-new-cross-selling-and-up-selling-apis.md b/docs/announcements/pt/weve-released-our-new-cross-selling-and-up-selling-apis.md index c968c3d9a..9f4234791 100644 --- a/docs/announcements/pt/weve-released-our-new-cross-selling-and-up-selling-apis.md +++ b/docs/announcements/pt/weve-released-our-new-cross-selling-and-up-selling-apis.md @@ -3,8 +3,8 @@ title: 'Lançamos nossas novas APIs de Cross-selling e Up-selling' id: 37Lc6sI2owMCiUamocgAcc status: PUBLISHED createdAt: 2017-12-04T18:54:28.850Z -updatedAt: 2020-05-11T19:43:09.938Z -publishedAt: 2020-05-11T19:43:09.938Z +updatedAt: 2024-01-04T15:05:24.804Z +publishedAt: 2024-01-04T15:05:24.804Z contentType: updates productTeam: Marketing & Merchandising author: 245tA425AIeioKAk2eaiwS @@ -73,6 +73,6 @@ Esta API vai retornar os produtos que também foram cadastrados como __sugestõe ## Saiba mais -Para saber mais detalhes sobre as chamadas, acesse nossa [documentação de APIs](https://developers.vtex.com/reference/crossselling#productsearchwhosawalsosaw). +Para saber mais detalhes sobre as chamadas, acesse nossa [documentação de APIs](https://developers.vtex.com/docs/api-reference/search-api#get-/api/catalog_system/pub/products/crossselling/whosawalsosaw/-productId-?endpoint=get-/api/catalog_system/pub/products/crossselling/whosawalsosaw/-productId-). Para mais informações sobre as modalidades de Cross-selling e Up-Selling descritas acima, acesse o [artigo do VTEX Help](/pt/tutorial/configurando-produto-similar-sugestoes-acessorios-e-genericos) diff --git a/docs/announcements/pt/wishlist-discover-the-new-vtex-app-store-app.md b/docs/announcements/pt/wishlist-discover-the-new-vtex-app-store-app.md index c6fd3a2f6..5ce29a06c 100644 --- a/docs/announcements/pt/wishlist-discover-the-new-vtex-app-store-app.md +++ b/docs/announcements/pt/wishlist-discover-the-new-vtex-app-store-app.md @@ -24,7 +24,7 @@ O aplicativo está disponível na [VTEX App Store](https://apps.vtex.com/ "VTEX - Inclusão de um ícone de coração ao lado de cada produto nas listas de produtos e nas páginas de detalhamento do produto; - Criação de uma página para a Lista de Desejos, onde o comprador consegue ver todos os itens e facilmente comprá-los. -![Wishlist Printscreen](https://images.ctfassets.net/alneenqid6w5/5EVie6cixnjJTZPoxqa5MG/5a6e2ce9fe25d828a14e0ee9d6df4f80/Screen_Shot_2020-12-07_at_16.04.01.png) +![Wishlist Printscreen](//images.ctfassets.net/alneenqid6w5/5EVie6cixnjJTZPoxqa5MG/5a6e2ce9fe25d828a14e0ee9d6df4f80/Screen_Shot_2020-12-07_at_16.04.01.png) ## Quais os benefícios? - Torna a experiência de compra da sua loja mais completa; diff --git a/docs/announcements/pt/you-can-now-restrict-user-access-to-the-settings-screen-on-the-orders.md b/docs/announcements/pt/you-can-now-restrict-user-access-to-the-settings-screen-on-the-orders.md index 60df2c039..11586ee1a 100644 --- a/docs/announcements/pt/you-can-now-restrict-user-access-to-the-settings-screen-on-the-orders.md +++ b/docs/announcements/pt/you-can-now-restrict-user-access-to-the-settings-screen-on-the-orders.md @@ -21,7 +21,7 @@ A partir do dia 25 de junho de 2019, o usuário que não tiver acesso vinculado Buscando garantir maior segurança, criamos a possibilidade de limitar perfis de acesso a tela de **Configurações** do módulo Gerenciamento de Pedidos, permitindo que somente alguns usuários editem as informações. -![2019-06-07 17 23 36-Configurações.pt](https://images.ctfassets.net/alneenqid6w5/45magq14vJ6nY1opKENj62/f7f22017b6c4fb359d5d0a0211669401/2019-06-07_17_23_36-Configura____es.pt.png) +![2019-06-07 17 23 36-Configurações.pt](//images.ctfassets.net/alneenqid6w5/45magq14vJ6nY1opKENj62/f7f22017b6c4fb359d5d0a0211669401/2019-06-07_17_23_36-Configura____es.pt.png) ## Principais Vantagens @@ -41,7 +41,7 @@ Para fazer isso é necessário adicionar um produto chamado `Checkout` ao perfil 6. Escolha o tipo de permissão desejada: `Save Order Configuration`, para permitir que o usuário edite e salve modificações na seção de **Pedidos**, ou `Save OrderForm Configuration`, para permitir a edição na seção de **Carrinho**. 7. Clique em **Salvar** -![GIT-Checkout.pt](https://images.ctfassets.net/alneenqid6w5/4nqdHOVWcKnMNdMjLqJhtF/9d285f0e1d5c4f6f3277cbce6f73cfb3/GIT-Checkout.pt.gif) +![GIT-Checkout.pt](//images.ctfassets.net/alneenqid6w5/4nqdHOVWcKnMNdMjLqJhtF/9d285f0e1d5c4f6f3277cbce6f73cfb3/GIT-Checkout.pt.gif) Após adicionar este novo produto a um perfil, certifique-se de que os usuários desejados estão associados a este perfil de acesso. diff --git a/docs/faq/en/blocking-customizations-to-troubleshoot-front-end-issues.md b/docs/faq/en/blocking-customizations-to-troubleshoot-front-end-issues.md index e3ba3e98a..f14e8a3fd 100644 --- a/docs/faq/en/blocking-customizations-to-troubleshoot-front-end-issues.md +++ b/docs/faq/en/blocking-customizations-to-troubleshoot-front-end-issues.md @@ -26,15 +26,15 @@ To do that, we will show you how to remove the customizations using a Chrome nat 1. To open DevTools, open Chrome and click **F12** or **right-click** anywhere on the page and select **Inspect**. -![Customizations1](https://images.ctfassets.net/alneenqid6w5/3fMKFRgHKwCa8dlwcMbnDk/6e445678697a809650b9185adb0df631/Customizations1.png) +![Customizations1](//images.ctfassets.net/alneenqid6w5/3fMKFRgHKwCa8dlwcMbnDk/6e445678697a809650b9185adb0df631/Customizations1.png) 2. Search for the **Request Blocking** function to block all customizations made via CSS, JavaScript, and Google Tag Manager. Click on the three vertical dots on the top right of the page, as indicated in the image below. Select **More Tools** and then **Request Blocking**. -![Customizations2](https://images.ctfassets.net/alneenqid6w5/7wjDCIMx0j0VMLFBlJs4x3/e04f5f48d28ddfa160f977371972549d/Customizations2.png) +![Customizations2](//images.ctfassets.net/alneenqid6w5/7wjDCIMx0j0VMLFBlJs4x3/e04f5f48d28ddfa160f977371972549d/Customizations2.png) 3. A box will be displayed, as in the image below: -![Customizations3](https://images.ctfassets.net/alneenqid6w5/1oi04fyBlkMVmio4LtMVcv/973bf322f246e2a24eb89ac9de9e449e/Customizations3.png) +![Customizations3](//images.ctfassets.net/alneenqid6w5/1oi04fyBlkMVmio4LtMVcv/973bf322f246e2a24eb89ac9de9e449e/Customizations3.png) 4. Click on the **Request Blocking** tab. @@ -49,7 +49,7 @@ Now you will determine the features you want to block. This configuration must b The box will finally be displayed as in the image below: -![Customizations4](https://images.ctfassets.net/alneenqid6w5/49opNOaTq3t2xJ2HpAnuo1/61f32fd8a4c49715c4c1bc95f0ee1e8d/Customizations4.png) +![Customizations4](//images.ctfassets.net/alneenqid6w5/49opNOaTq3t2xJ2HpAnuo1/61f32fd8a4c49715c4c1bc95f0ee1e8d/Customizations4.png) Please remember that this configuration must be done only __once__. @@ -59,11 +59,11 @@ Please remember that this configuration must be done only __once__. 2. This configuration will be set by default, with all options for blocking enabled. -![Customizations5](https://images.ctfassets.net/alneenqid6w5/McVb5AEghRIe3tpl1dWGr/5e1881a4a781880dd31eea0938b1ab01/Customizations5.png) +![Customizations5](//images.ctfassets.net/alneenqid6w5/McVb5AEghRIe3tpl1dWGr/5e1881a4a781880dd31eea0938b1ab01/Customizations5.png) 3. Now refresh the page by clicking on **F5**. The page will be displayed without custom components. -![Customizations6](https://images.ctfassets.net/alneenqid6w5/5MOuqKoGsMU8QpvoR03n9Y/5ca0038583837708383438479a6ead23/Customizations6.png) +![Customizations6](//images.ctfassets.net/alneenqid6w5/5MOuqKoGsMU8QpvoR03n9Y/5ca0038583837708383438479a6ead23/Customizations6.png) 4. To view customizations again, deselect the checkbox **Enable request blocking** and refresh the page. diff --git a/docs/faq/en/change-seller-for-affiliations-that-support-native-split-faq.md b/docs/faq/en/change-seller-for-affiliations-that-support-native-split-faq.md index 5c1249dd1..00820554c 100644 --- a/docs/faq/en/change-seller-for-affiliations-that-support-native-split-faq.md +++ b/docs/faq/en/change-seller-for-affiliations-that-support-native-split-faq.md @@ -30,7 +30,7 @@ For this reason, to access the change seller feature, you must configure the aff - __Use Payment Processor Recommended Behavior__. - __Disabled: Do Not Auto Settle__. -![AutoSettlement](https://images.ctfassets.net/alneenqid6w5/2QsxlUck2BOohNQ8sQUZDL/a085c82de3cd5dfac48f16deeb7c4cdd/AutoSettlement.png) +![AutoSettlement](//images.ctfassets.net/alneenqid6w5/2QsxlUck2BOohNQ8sQUZDL/a085c82de3cd5dfac48f16deeb7c4cdd/AutoSettlement.png) ### If I opted for a non-automatic settlement behavior, when will the payment be settled? diff --git a/docs/faq/en/fix-redirect-error-in-pagseguro.md b/docs/faq/en/fix-redirect-error-in-pagseguro.md index 1d1731bf8..2df023ffd 100644 --- a/docs/faq/en/fix-redirect-error-in-pagseguro.md +++ b/docs/faq/en/fix-redirect-error-in-pagseguro.md @@ -3,8 +3,8 @@ title: 'Fix redirect error in PagSeguro' id: 5b1lVDQ9HUKQs4Wy24uWq2 status: PUBLISHED createdAt: 2018-02-15T16:07:47.669Z -updatedAt: 2019-12-31T14:23:59.281Z -publishedAt: 2019-12-31T14:23:59.281Z +updatedAt: 2024-02-16T12:41:04.461Z +publishedAt: 2024-02-16T12:41:04.461Z firstPublishedAt: 2018-02-15T17:26:16.189Z contentType: frequentlyAskedQuestion productTeam: Financial @@ -14,6 +14,8 @@ locale: en legacySlug: fix-redirect-error-in-pagseguro --- +
This payment integration can no longer be configured on the platform due to the legacy provider removal process and the article will soon be removed from the Help Center. Check with your provider for more information about developing the new payment integration and the steps required for migrating settings in your store.
+ If you are having "redirect problems" using PagSeguro, it's likely that PagSeguro's *redirect* is configured incorrectly. To fix the problem, there are two options: Set the PagSeguro *with redirect* in the correct way or configure the PagSeguro *without redirect*. @@ -22,16 +24,12 @@ To fix the problem, there are two options: Set the PagSeguro *with redirect* in ### Configuring Gateway Affiliation PagSeguro -1. Access the __Payments__ section. -2. Click the __Settings__ button. -3. Click on the tab __Gateway Affiliations__. -4. Click the __+__ button in the upper right corner of the screen. -5. Click the __PagSeguro__ affiliation. -6. Fill in the __email__ and __token__ fields with the information provided by PagSeguro. - -In your PagSeguro account, you must activate "Redirect with transaction code" (My Account > Integrations > Redirection Page). The requested parameter name must be `psTransactionId`. - -After that, click __Save__. +1. In the VTEX Admin, go to __Store Settings > Payment > Providers__, or type __Providers__ in the search bar at the top of the page. +2. On the providers screen, click the `New Provider` button. +3. Type the name __PagSeguro__ in the search bar and click on the name of the provider. +4. Fill in the __email__ and __token__ fields with the information provided by PagSeguro. +5. Follow the __Configuração do redirecionamento__ guidance outlined in the configuration panel. +6. Click `Save`. ### Setting up PagSeguro Payment Condition diff --git a/docs/faq/en/how-do-i-find-the-order-nsu-and-tid.md b/docs/faq/en/how-do-i-find-the-order-nsu-and-tid.md index 186544234..576e7eef2 100644 --- a/docs/faq/en/how-do-i-find-the-order-nsu-and-tid.md +++ b/docs/faq/en/how-do-i-find-the-order-nsu-and-tid.md @@ -23,5 +23,5 @@ NSU and TID are payment data that remain stored in the __Payment__ module, in th This information is notified to VTEX during the transactions and organized for a simple view in **+ Information** in the [details of the order](/en/tutorial/how-to-view-the-orders-details), as illustrated below: -![mais-informações-detalhes-pedido en](https://images.ctfassets.net/alneenqid6w5/3ncJnNqpXeGWmlhalll0Ck/507f1008c7121f7722f3d694faddc94b/mais-informa____es-detalhes-pedido_en.png) +![mais-informações-detalhes-pedido en](//images.ctfassets.net/alneenqid6w5/3ncJnNqpXeGWmlhalll0Ck/507f1008c7121f7722f3d694faddc94b/mais-informa____es-detalhes-pedido_en.png) diff --git a/docs/faq/en/how-does-vtex-support-work.md b/docs/faq/en/how-does-vtex-support-work.md index a8bf7aed1..efadfeb91 100644 --- a/docs/faq/en/how-does-vtex-support-work.md +++ b/docs/faq/en/how-does-vtex-support-work.md @@ -3,8 +3,8 @@ title: 'How does VTEX support work?' id: 3kACEfni4m8Yxa1vnf2ebe status: PUBLISHED createdAt: 2019-03-10T19:06:12.818Z -updatedAt: 2022-12-23T15:50:55.141Z -publishedAt: 2022-12-23T15:50:55.141Z +updatedAt: 2024-01-08T19:15:40.782Z +publishedAt: 2024-01-08T19:15:40.782Z firstPublishedAt: 2019-03-10T19:08:36.723Z contentType: frequentlyAskedQuestion productTeam: Others @@ -35,7 +35,7 @@ To better serve global customers in different countries, our Customer Excellence - Asia-Pacific (APAC) - [Brazil](/pt/faq/suporte-vtex-brasil--5q861sTw1n7H2BENOu7ls9) - [United States (USA)](/en/faq/vtex-support-united-states--Bm45YFp68QRe1Z5r2oa07) -- Europe, Middle East and Africa (EMEA) +- [Europe, Middle East and Africa (EMEA)](https://help.vtex.com/en/faq/vtex-support-emea--5ePu2qkCfmE0IEKDFKg53F?&utm_source=autocomplete) - Latin America (LATAM, ex. Brasil) ### Satisfaction Survey @@ -48,15 +48,11 @@ To access it, go to **Account settings** and click on **Satisfaction survey**. ### Real-time Monitoring -We value transparency regarding the integrity of our systems. Thus, whenever there is a critical problem that can affect store sales or the functioning of the platform, we will establish a proactive communication with clients and partners through the following three channels: - -- The [Healthcheck](http://healthcheck.vtex.com/) dashboard shows modules responsible for monitoring each VTEX service in real time. We display a functioning indicator for each module and the time it was last updated, warning when a resource is unavailable or not functioning properly. +We value transparency regarding the integrity of our systems. Thus, whenever there is a critical problem that can affect store sales or the functioning of the platform, we will establish a proactive communication with clients and partners through the following channels: - The [Status](https://status.vtex.com/) page displays a timeline with the recent system incidents history. Detailed information on each incident is available, such as what happened, which modules were affected, the sequence of actions taken towards solving the problem, and in the end, a summary of the issue. -- The [Releases](https://releases.vtex.com/) page displays a timeline, detailed per module and version, with all updates made in stable and beta environments. - -We will take all necessary measures to solve any issue as soon as possible and fulfill our [SLA](https://help.vtex.com/en/tutorial/o-que-e-o-sla-de-operacao-da-plataforma--2cIFrsY5S8usk84OU4QOKm?locale=pt) under contract. +We will take all necessary measures to solve any issue as soon as possible and fulfill our [SLA](https://help.vtex.com/en/tutorial/o-que-e-o-sla-de-operacao-da-plataforma--2cIFrsY5S8usk84OU4QOKm) under contract. ### Help Center @@ -70,10 +66,7 @@ The [developer portal](https://developers.vtex.com) contains all the documentati Our admin panel contains a product update communications channel, which highlights our latest functionalities and releases, in addition to any necessary action to avoid downtime. These announcements are also available in the Help Center [News](https://help.vtex.com/en/announcements) section. -Technical updates focused on developers and partners, including APIs updates, new development guides and VTEX IO announcements, are published in the Developer Portal [Release Notes](https://developers.vtex.com/changelog) section. +Technical updates focused on developers and partners, including APIs updates, new development guides and VTEX IO announcements, are published in the Developer Portal [Release Notes](https://developers.vtex.com/updates/release-notes) section. Releases that are highly relevant to the market, such as new products, impactful new resources for existing products and company updates, are published on the [Blog](https://vtex.com/pt-br/category/produto/) and in the product's monthly newsletter. -## Additional services on demand - -For situations in which our clients need greater support for more complex projects, we offer project consulting services. If you are interested, your Customer Success Manager can guide you through all the available options and forward this request internally to the responsible teams. diff --git a/docs/faq/en/how-to-associate-two-promotions-to-the-same-coupon.md b/docs/faq/en/how-to-associate-two-promotions-to-the-same-coupon.md index 421498545..9e6454088 100644 --- a/docs/faq/en/how-to-associate-two-promotions-to-the-same-coupon.md +++ b/docs/faq/en/how-to-associate-two-promotions-to-the-same-coupon.md @@ -31,7 +31,7 @@ Check below how to perform this process: 4. Proceed to the __What are the conditions for the benefit to be valid?__ section. 5. Enter the coupon code in __utm_source__. - ![Sincronizar promoções no mesmo cupom - 1 - EN](https://images.ctfassets.net/alneenqid6w5/7yJhwPnclx3tCiJdgpcYyv/8393ce300e19c709d554f7794ce06a43/7yJhwPnclx3tCiJdgpcYyv_-_EN.png) + ![Sincronizar promoções no mesmo cupom - 1 - EN](//images.ctfassets.net/alneenqid6w5/7yJhwPnclx3tCiJdgpcYyv/8393ce300e19c709d554f7794ce06a43/7yJhwPnclx3tCiJdgpcYyv_-_EN.png) 6. Click 'Create coupon from UTMs above'. 7. Click 'Save'. @@ -39,6 +39,6 @@ Check below how to perform this process: 9. Repeat the process with the second regular promotion. 10. In the end, both promotions must present the same UTM. - ![Sincronizar promoções no mesmo cupom - 2 - EN](https://images.ctfassets.net/alneenqid6w5/5nhdQy1Y4YWs4pHHokSA44/491e1a1df904baa955571eed701be5f5/5nhdQy1Y4YWs4pHHokSA44_-_EN.png) + ![Sincronizar promoções no mesmo cupom - 2 - EN](//images.ctfassets.net/alneenqid6w5/5nhdQy1Y4YWs4pHHokSA44/491e1a1df904baa955571eed701be5f5/5nhdQy1Y4YWs4pHHokSA44_-_EN.png) With this, the customer can get a full discount of both values before closing the purchase. diff --git a/docs/faq/en/i-cant-edit-a-required-field-on-master-data.md b/docs/faq/en/i-cant-edit-a-required-field-on-master-data.md index cbba8a074..bfe907e92 100644 --- a/docs/faq/en/i-cant-edit-a-required-field-on-master-data.md +++ b/docs/faq/en/i-cant-edit-a-required-field-on-master-data.md @@ -19,11 +19,11 @@ Editing the fields that appear as mandatory in __Profile System__ in __Master Da 1. In the admin menu, select the __Master Data__ module. 2. Make sure that you're in the __Applications__ tab, in __Quick Links__. 3. Click on settings in __Profile System__. -![MasterDataTutorial 1 UM](https://images.ctfassets.net/alneenqid6w5/6BwZrUrNopO6Nb3n49B8L9/ba74f6ae261e1d8f0fc7a32cf7ad321f/MasterDataTutorial_1_UM.jpg) +![MasterDataTutorial 1 UM](//images.ctfassets.net/alneenqid6w5/6BwZrUrNopO6Nb3n49B8L9/ba74f6ae261e1d8f0fc7a32cf7ad321f/MasterDataTutorial_1_UM.jpg) 4. Click on the __pencil__ next to the item you wish to configure. -![MasterDataTutorial2](https://images.ctfassets.net/alneenqid6w5/1OU9KjvK8sUUtHr5MZqbci/4297f3f56819f622d77845054b3dbb0d/MasterDataTutorial2.png) +![MasterDataTutorial2](//images.ctfassets.net/alneenqid6w5/1OU9KjvK8sUUtHr5MZqbci/4297f3f56819f622d77845054b3dbb0d/MasterDataTutorial2.png) 5. Click on __Layout Outlines__. 6. In __Section 1__, choose the item of the field you wish to configure. -7. In __Advanced field settings, select __Mandatory Field__ on the form. ![MasterDataTutorial3](https://images.ctfassets.net/alneenqid6w5/1gYKfvwuQaL5fR6nlyZQ8Y/50be6084a8df932cced78ae6359981bc/MasterDataTutorial3.png) +7. In __Advanced field settings, select __Mandatory Field__ on the form. ![MasterDataTutorial3](//images.ctfassets.net/alneenqid6w5/1gYKfvwuQaL5fR6nlyZQ8Y/50be6084a8df932cced78ae6359981bc/MasterDataTutorial3.png) The option may be changed whenever it may be necessary. diff --git a/docs/faq/en/i-dont-recognize-the-reservation-id-of-an-order.md b/docs/faq/en/i-dont-recognize-the-reservation-id-of-an-order.md index c55ed7e86..55bf21421 100644 --- a/docs/faq/en/i-dont-recognize-the-reservation-id-of-an-order.md +++ b/docs/faq/en/i-dont-recognize-the-reservation-id-of-an-order.md @@ -3,8 +3,8 @@ title: "I don't recognize the reservation ID of an order. What's happened?" id: tja793G4XAWI2K8uIC4uW status: PUBLISHED createdAt: 2018-03-05T21:07:36.301Z -updatedAt: 2023-03-22T20:28:58.311Z -publishedAt: 2023-03-22T20:28:58.311Z +updatedAt: 2024-02-05T18:01:17.750Z +publishedAt: 2024-02-05T18:01:17.750Z firstPublishedAt: 2018-03-05T22:28:55.349Z contentType: frequentlyAskedQuestion productTeam: Channels @@ -18,4 +18,4 @@ This might be happening because the orders you are viewing have not yet entered When this happens, you may contact the marketplace or wait a bit longer to verify if the order information was updated. If it did not entered the in Integrations tool, it might have been canceled or failed to be created. -If you prefer, check your order reservation information via [API](https://developers.vtex.com/reference/reservations#createreservation). +If you prefer, check your order reservation information via Logistics API, using the [List reservation by ID](https://developers.vtex.com/docs/api-reference/logistics-api?endpoint=get-/api/logistics/pvt/inventory/reservations/-reservationId-) endpoint. diff --git a/docs/faq/en/i-ve-activated-a-product-subscription-but-it-doesnt-appear-on-the-site.md b/docs/faq/en/i-ve-activated-a-product-subscription-but-it-doesnt-appear-on-the-site.md index 2d1c55776..3e26f8b5b 100644 --- a/docs/faq/en/i-ve-activated-a-product-subscription-but-it-doesnt-appear-on-the-site.md +++ b/docs/faq/en/i-ve-activated-a-product-subscription-but-it-doesnt-appear-on-the-site.md @@ -31,6 +31,6 @@ For manual inclusion of specific SKUs, follow these step-by-step instructions: 5. Name your Collection (the other fields are not to be filled). 6. Insert the SKUs in the field and __separate them with commas__. -![recurrence-specific-skus](https://images.ctfassets.net/alneenqid6w5/70r903nMha2s220AsC2W6k/2fa8421274d56304d680388cc3309323/recurrence-specific-skus.png) +![recurrence-specific-skus](//images.ctfassets.net/alneenqid6w5/70r903nMha2s220AsC2W6k/2fa8421274d56304d680388cc3309323/recurrence-specific-skus.png) Finally, give a name to the __Group__ of your Collection and click __Save Group__. diff --git a/docs/faq/en/kitlook-is-not-displayed-in-the-shop-window.md b/docs/faq/en/kitlook-is-not-displayed-in-the-shop-window.md index b8a4dfae4..11d2eec37 100644 --- a/docs/faq/en/kitlook-is-not-displayed-in-the-shop-window.md +++ b/docs/faq/en/kitlook-is-not-displayed-in-the-shop-window.md @@ -32,7 +32,7 @@ __Fill in the Label field__ 4. Go to the __Images__ tab; 5. Enter a term to populate the __Label__; - ![Kit Look - Label - EN](https://images.ctfassets.net/alneenqid6w5/7FR879Lzl3eEDmAHiBV0TV/2789e7a69d5258c78d192a47ecc2aff5/7FR879Lzl3eEDmAHiBV0TV_en.jpg) + ![Kit Look - Label - EN](//images.ctfassets.net/alneenqid6w5/7FR879Lzl3eEDmAHiBV0TV/2789e7a69d5258c78d192a47ecc2aff5/7FR879Lzl3eEDmAHiBV0TV_en.jpg) 6. Click __Save__. diff --git a/docs/faq/en/my-admin-is-blocked-what-do-i-do.md b/docs/faq/en/my-admin-is-blocked-what-do-i-do.md index 3eddb57c4..162d7b42f 100644 --- a/docs/faq/en/my-admin-is-blocked-what-do-i-do.md +++ b/docs/faq/en/my-admin-is-blocked-what-do-i-do.md @@ -3,8 +3,8 @@ title: 'My Admin is blocked. What do I do?' id: 4IkFRmDVx6quIIcwoOGY6K status: PUBLISHED createdAt: 2017-10-11T13:36:13.665Z -updatedAt: 2021-03-22T20:31:43.767Z -publishedAt: 2021-03-22T20:31:43.767Z +updatedAt: 2023-07-24T15:11:04.222Z +publishedAt: 2023-07-24T15:11:04.222Z firstPublishedAt: 2017-10-11T13:39:18.676Z contentType: frequentlyAskedQuestion productTeam: Others @@ -22,9 +22,8 @@ While waiting for the Finance team to contact you, you can temporarily unlock th Follow the steps below in order to unlock your Admin for this period of time. You must have the permissions of Admin Super or [Financial Role](https://help.vtex.com/en/tutorial/como-criar-um-perfil-de-acesso-financeiro--717qPtxW3Cy9n5KrReHeVv?locale=en) to perform the following actions: -- Access the Invoices module. -- Click **Check how to temporarily unlock**. -- Enter the ticket number you previously opened to unlock. -- Click the **Unlock for 48 hours** button. +1. Access the Invoices module. +2. Click **Check how to temporarily unlock**. +3. Enter the ticket number you previously opened to unlock. +4. Click the **Unlock for 48 hours** button. -![Home](https://images.ctfassets.net/alneenqid6w5/47nqpufLpGtuGZKFS9hUj2/45133349a94313f29910f94f40c7f860/Home.gif) diff --git a/docs/faq/en/order-is-locked-in-ready-for-handling-what-should-i-do.md b/docs/faq/en/order-is-locked-in-ready-for-handling-what-should-i-do.md new file mode 100644 index 000000000..defdddbda --- /dev/null +++ b/docs/faq/en/order-is-locked-in-ready-for-handling-what-should-i-do.md @@ -0,0 +1,30 @@ +--- +title: 'Order is locked in "Ready for Handling", what should I do?' +id: frequentlyAskedQuestions_771 +status: PUBLISHED +createdAt: 2017-04-27T22:27:37.057Z +updatedAt: 2023-06-15T13:20:25.568Z +publishedAt: 2023-06-15T13:20:25.568Z +firstPublishedAt: 2017-04-27T23:02:34.947Z +contentType: frequentlyAskedQuestion +productTeam: Post-purchase +author: authors_84 +slug: order-is-locked-in-ready-for-handling-what-should-i-do +locale: en +legacySlug: order-is-locked-in-pronto-para-manuseio-what-do-i-do +--- + +When a store has an order locked in the status **Ready for Handling**, it means that the ERP has to advise that it has consulted the order and has begun handling it. + +This happens because within the flow of orders there is a status in which the orders have to be queried by the ERP - this is the **Ready for Handling** status. + +When the ERP queries and enters this order in your base, it has to inform VTEX that the order can continue its flow. This can be done in two ways: + +- [ERP advises using API](https://developers.vtex.com/vtex-rest-api/reference/starthandling): this is the most common way of updating. +- **Storeowner advances manually**: the store has no ERP and has to advance the order manually in VTEX Admin, in the [Order details page](https://help.vtex.com/en/tutorial/pagina-de-detalhes-do-pedido--2Y75n54Cc9VizrlG1N6ZNl). The complete steps are described in [Moving order to Handling Shipping](https://help.vtex.com/en/tutorial/passar-pedido-para-o-status-preparando-entrega--tutorials_198). + +> You must have a [OMS - Full access role](https://help.vtex.com/en/tutorial/perfis-de-acesso--7HKK5Uau2H6wxE1rH5oRbc#oms-full-access "Perfis de acesso - OMS Full access") to be able to perform this action. + +
+

If the order is moved manually from the Start handling status, it will not be possible to move the order down to the ERP afterwards.

+
diff --git a/docs/faq/en/some-gateway-affiliations-are-highlighted-in-yellow-why.md b/docs/faq/en/some-gateway-affiliations-are-highlighted-in-yellow-why.md index 731a64b8d..a29c22c50 100644 --- a/docs/faq/en/some-gateway-affiliations-are-highlighted-in-yellow-why.md +++ b/docs/faq/en/some-gateway-affiliations-are-highlighted-in-yellow-why.md @@ -18,7 +18,7 @@ In __Gateway Affiliation__, you can view the list of all settings made. However, This means that these affiliations are not enabled, but being tested. You may confirm this information by clicking on the affiliation highlighted. -![afiliação-gateway-teste en](https://images.ctfassets.net/alneenqid6w5/4o2BXZ5q9iyQqyO064sSwm/b0f8f391add763acdad6a91686bcd730/gateway_teste_en.png) +![afiliação-gateway-teste en](//images.ctfassets.net/alneenqid6w5/4o2BXZ5q9iyQqyO064sSwm/b0f8f391add763acdad6a91686bcd730/gateway_teste_en.png) That is, the settings that have not yet been enabled are highlighted in a different color. diff --git a/docs/faq/en/understanding-vtex-email-capture-system.md b/docs/faq/en/understanding-vtex-email-capture-system.md index 17f72c5ed..d092ebb92 100644 --- a/docs/faq/en/understanding-vtex-email-capture-system.md +++ b/docs/faq/en/understanding-vtex-email-capture-system.md @@ -50,5 +50,5 @@ So that the -![image (3)](https://images.ctfassets.net/alneenqid6w5/18dCifD9tOEo8mgUocamIc/958e0da9d2c7aa724f5c1c80bb0b616e/image__3_.png) +![image (3)](//images.ctfassets.net/alneenqid6w5/18dCifD9tOEo8mgUocamIc/958e0da9d2c7aa724f5c1c80bb0b616e/image__3_.png) diff --git a/docs/faq/en/vtex-support-brazil.md b/docs/faq/en/vtex-support-brazil.md index 55cc374d6..21bc7853d 100644 --- a/docs/faq/en/vtex-support-brazil.md +++ b/docs/faq/en/vtex-support-brazil.md @@ -3,8 +3,8 @@ title: 'VTEX Support - Brazil' id: 5q861sTw1n7H2BENOu7ls9 status: PUBLISHED createdAt: 2021-03-02T00:59:46.352Z -updatedAt: 2022-12-23T15:47:00.476Z -publishedAt: 2022-12-23T15:47:00.476Z +updatedAt: 2024-05-23T16:25:31.311Z +publishedAt: 2024-05-23T16:25:31.311Z firstPublishedAt: 2021-03-02T01:09:50.358Z contentType: frequentlyAskedQuestion productTeam: Others diff --git a/docs/faq/en/vtex-support-emea.md b/docs/faq/en/vtex-support-emea.md new file mode 100644 index 000000000..140086d00 --- /dev/null +++ b/docs/faq/en/vtex-support-emea.md @@ -0,0 +1,227 @@ +--- +title: 'VTEX Support - EMEA' +id: 5ePu2qkCfmE0IEKDFKg53F +status: PUBLISHED +createdAt: 2023-11-09T16:29:55.255Z +updatedAt: 2024-05-28T02:20:01.805Z +publishedAt: 2024-05-28T02:20:01.805Z +firstPublishedAt: 2023-11-09T16:51:03.796Z +contentType: frequentlyAskedQuestion +productTeam: Billing +author: 2p7evLfTcDrhc5qtrzbLWD +slug: vtex-support-emea +locale: en +legacySlug: vtex-support-emea +--- + +This article presents the availability, SLA, and additional support resources available to customers served by our offices in **Europe, the Middle East, and Africa (EMEA).** For a broader perspective of our global support resources, see: [How does VTEX support work?](https://help.vtex.com/en/faq/how-does-vtex-support-work--3kACEfni4m8Yxa1vnf2ebe) + +
If the Support team identifies that a ticket was opened incorrectly, they will recommend the most appropriate resource to use, and this assessment can be made at any time during the resolution process.
+ +## Availability + +
+
- Opções de filtros do relatório + Opções de filtros do relatório
Configuração de sellers na promoção + src="https://images.ctfassets.net/alneenqid6w5/6qb2C2KjQgKayaqiM2USGL/ed89629aff64aa8256b0e7c77fa8ed76/seller-promo-PT.png" style= "display: block; margin-left: auto; margin-right: auto;" alt = "Configuração de sellers na promoção">
Configuração de sellers na promoção + src="https://images.ctfassets.net/alneenqid6w5/5hJ6CCeGeJdJtDUrsVcc8h/c8025981576d0941aed65edc10975e4e/seller-promo-PT2.png" style= "display: block; margin-left: auto; margin-right: auto;" alt = "Configuração de sellers na promoção">
+ + + + + + + + + + + + + + + + + + + +

Important features of your VTEX store are unavailable or extremely slow, with no viable alternative to overcome the problem.

+

Example: A promotion is not being applied or products are not being sent from a +Seller to a Marketplace. +

+ +
+ + + + + + + + + + + + + +
PriorityAverage first response time Average next response timeDescription
Urgent1 hour2 hours +

Your VTEX store in production is unavailable or completely unusable, with allcustomers or all regions affected.

+

Example: VTEX returning error 502.

+
High2 hours8 hours
Normal2 hours8 hours +

Important features of your VTEX store are unavailable or slow, but there is a +viable alternative to overcome the problem.

+

Example: A known issue impacts your use of VTEX, but a workaround is being used as a temporary solution.

+
Low 2 hours8 hours +

Calls to the finance team, tasks or questions about features or documentation.

+

Example: "Is it possible to configure local holidays on the platform?"

+
+ + +Keep in mind that our first response time calculation is based on working hours. The criteria for ticket urgency are defined in the section below. + +
+Emergency support will be available exclusively for Urgent requests and provided via Zendesk tickets. Urgent requests are defined as problems that directly prevent sales or the store’s operation, as described in Ticket Urgency. +
+ +## Ticket urgency + +Urgent tickets report critical problems that have a direct impact on sales. The table below lists the scenarios we consider when classifying ticket urgency. + + + + + + + + + + + + + + + + + + + + + + + + + + +
ScenarioDescription
VTEX Platform Unavailable +
    +
  • Storefront or Admin completely down
  • +
  • Open incident in our status page
  • +
+
Checkout Unavailable +
    +
  • Shipping calculations preventing orders from being placed
  • +
  • Taxes not being calculated preventing orders from being placed
  • +
  • Shopping cart or checkout pages not loading (completely down)
  • +
+
Unable to Fulfill Order +
    +
  • Orders status isn’t being updated
  • +
  • Order feed or hook isn’t working
  • +
+
Store Usability Unavailable +
    +
  • Unable to add to cart
  • +
  • Unable to register on the site
  • +
  • Onsite search not responding
  • +
+
+ +## Ticket Priorities + +The following table lists the scenarios we consider when ranking ticket priority based on how the ticket forms were filled out. + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
SourceTypeUsers impactedImpactPriority
Financial + + + + Low +
Technical + Question + + + Low +
Task + + + Low +
Incident + Internal + Low + Low +
Moderate + Normal +
High + High +
External / All + Low + Normal +
Moderate + High +
High + Urgent +
+ +The priority of a ticket may change over time, based on VTEX's analysis of the impact of the request. You can check the priority of your open requests through the [support panel](https://support.vtex.com/hc/en/requests). diff --git a/docs/faq/en/website-with-error-how-to-fix-it.md b/docs/faq/en/website-with-error-how-to-fix-it.md index 6ff2ae979..a90263cce 100644 --- a/docs/faq/en/website-with-error-how-to-fix-it.md +++ b/docs/faq/en/website-with-error-how-to-fix-it.md @@ -23,7 +23,7 @@ However, if it's yellow, it means there is an error. Below are the steps to adjust it: 1. Click on the website. -2. Select the Binding on the screen (line highlighted in the image below), and click on __Update__.![Binding 1](https://images.ctfassets.net/alneenqid6w5/5LR7a32CjuCISemEqiUCcW/ad11100f7da9727f1fccaa3adf16ae39/Binding_1.png) +2. Select the Binding on the screen (line highlighted in the image below), and click on __Update__.![Binding 1](//images.ctfassets.net/alneenqid6w5/5LR7a32CjuCISemEqiUCcW/ad11100f7da9727f1fccaa3adf16ae39/Binding_1.png) 3. On the screen displayed, the __Store name from License Manager__ field will be blank; click on the arrow that appears in this field and select the name of your store. -4. Click on __Save Binding__.![Binding 2](https://images.ctfassets.net/alneenqid6w5/27JCHH8IOIgwQY2qaQ0MIU/de9d5bdde8cdfa57a5c08a0ae8291506/Binding_2.png) +4. Click on __Save Binding__.![Binding 2](//images.ctfassets.net/alneenqid6w5/27JCHH8IOIgwQY2qaQ0MIU/de9d5bdde8cdfa57a5c08a0ae8291506/Binding_2.png) 5. Click on __Websites__ again to update the page, and that’s it! The little globe will appear in blue, which means that now this is right. diff --git a/docs/faq/en/what-to-do-when-an-unexpected-error-message-appears-while-selecting-paypal-plus-at-checkout.md b/docs/faq/en/what-to-do-when-an-unexpected-error-message-appears-while-selecting-paypal-plus-at-checkout.md index 596bdb4d4..022c5d5b9 100644 --- a/docs/faq/en/what-to-do-when-an-unexpected-error-message-appears-while-selecting-paypal-plus-at-checkout.md +++ b/docs/faq/en/what-to-do-when-an-unexpected-error-message-appears-while-selecting-paypal-plus-at-checkout.md @@ -1,10 +1,10 @@ --- title: 'What to do when an unexpected error message appears while selecting PayPal Plus at checkout' id: 2eyMuEf6wsWuOgrjo7tzQH -status: PUBLISHED +status: DRAFT createdAt: 2019-03-18T14:01:50.694Z -updatedAt: 2019-12-31T14:24:40.864Z -publishedAt: 2019-12-31T14:24:40.864Z +updatedAt: 2024-02-19T17:41:00.925Z +publishedAt: firstPublishedAt: 2019-03-18T14:10:08.064Z contentType: frequentlyAskedQuestion productTeam: Shopping diff --git a/docs/faq/en/what-to-do-when-my-exported-report-does-not-reach-my-email.md b/docs/faq/en/what-to-do-when-my-exported-report-does-not-reach-my-email.md index cdde5d03b..ec7614f6e 100644 --- a/docs/faq/en/what-to-do-when-my-exported-report-does-not-reach-my-email.md +++ b/docs/faq/en/what-to-do-when-my-exported-report-does-not-reach-my-email.md @@ -23,8 +23,8 @@ However, there is a way to extract this report manually by accessing Master Data Let's see how in the following step-by-step: 1. Enter the __Master Data__; -2. Click __"Exportations"__;![3WNNUZ8EgDZ4iYv8e0OyQG](https://images.ctfassets.net/alneenqid6w5/70bXGj3PhkEfcixEF0ik6I/8ebaf7d4ddba8fd8803969c2c98e3c18/3WNNUZ8EgDZ4iYv8e0OyQG.png) -3. Make sure that the tab currently open is __"Applications"__;![7ecXBGaCeC3hTaO0lODPq1](https://images.ctfassets.net/alneenqid6w5/rBSEy9DQVSPNEjHLOXjU6/afac5d6a147ad01f1dbb4566bd751510/7ecXBGaCeC3hTaO0lODPq1.png) +2. Click __"Exportations"__;![3WNNUZ8EgDZ4iYv8e0OyQG](//images.ctfassets.net/alneenqid6w5/70bXGj3PhkEfcixEF0ik6I/8ebaf7d4ddba8fd8803969c2c98e3c18/3WNNUZ8EgDZ4iYv8e0OyQG.png) +3. Make sure that the tab currently open is __"Applications"__;![7ecXBGaCeC3hTaO0lODPq1](//images.ctfassets.net/alneenqid6w5/rBSEy9DQVSPNEjHLOXjU6/afac5d6a147ad01f1dbb4566bd751510/7ecXBGaCeC3hTaO0lODPq1.png) 4. Under __"Export Status"__, click the report you want to download. With this, you'll be able access the content even if the original email has not arrived. diff --git a/docs/faq/en/what-to-do-when-receiving-an-error-message-during-shipping-simulation.md b/docs/faq/en/what-to-do-when-receiving-an-error-message-during-shipping-simulation.md index 7b13822e4..9c055995f 100644 --- a/docs/faq/en/what-to-do-when-receiving-an-error-message-during-shipping-simulation.md +++ b/docs/faq/en/what-to-do-when-receiving-an-error-message-during-shipping-simulation.md @@ -3,8 +3,8 @@ title: 'What to do when receiving an error message during shipping simulation' id: 3bkJwe0Yj6qEkuYKUWwKwK status: PUBLISHED createdAt: 2017-05-09T14:03:03.097Z -updatedAt: 2021-03-22T20:46:27.291Z -publishedAt: 2021-03-22T20:46:27.291Z +updatedAt: 2023-10-10T16:20:54.988Z +publishedAt: 2023-10-10T16:20:54.988Z firstPublishedAt: 2017-05-09T14:06:10.341Z contentType: frequentlyAskedQuestion productTeam: Post-purchase @@ -18,7 +18,7 @@ What to do when a shipping simulation does not show the expected result? Here, we will provide a step-by-step description about how to check the Logistics settings. -Before we start, please remember that the [Shipping Simulation](/en/tutorial/freight-simulation/) will return the result of the [Shipping Calculation](https://developers.vtex.com/reference/logistics-api-overview) API. We recommend always using APIs. If you don’t have access, ask your store administrator and check the role associated with your user. +Before we start, please remember that the [Shipping Simulation](/en/tutorial/freight-simulation/) will return the result of the [Shipping Calculation](https://developers.vtex.com/docs/api-reference/logistics-api#post-/api/logistics/pvt/shipping/calculate) API. We recommend always using APIs. If you don’t have access, ask your store administrator and check the role associated with your user. To illustrate this article, let’s consider a scenario where the __X-Box__ product is not being delivered to Postal Code 22451-451 for sales policy 1. The error message is as follows: "_It was not possible to generate the cart. See details below_". @@ -26,7 +26,7 @@ Some factors may influence a simulation; so, we recommend that you always start Then, we must check Logistics as a whole, that is, which X-Box inventory and which carrier are associated with Sales Policy 1. This information is contained in the Warehouse Dock. -This would also be very simple if you use the API. Through the query [Shipping Calculation](https://developers.vtex.com/reference/logistics-api-overview) it is easy to identify the carrier’s ID and, thus, to go backwards. +This would also be very simple if you use the API. Through the query [Shipping Calculation](https://developers.vtex.com/docs/api-reference/logistics-api#post-/api/logistics/pvt/shipping/calculate) it is easy to identify the carrier’s ID and, thus, to go backwards. But how can you correct that? diff --git a/docs/faq/en/what-to-do-when-the-notify-me-option-is-not-displayed.md b/docs/faq/en/what-to-do-when-the-notify-me-option-is-not-displayed.md index 78694cc04..adb7f6a8c 100644 --- a/docs/faq/en/what-to-do-when-the-notify-me-option-is-not-displayed.md +++ b/docs/faq/en/what-to-do-when-the-notify-me-option-is-not-displayed.md @@ -16,7 +16,7 @@ legacySlug: what-to-do-when-the-avise-me-doesnt-show There is a situation in which, despite having [set up the “Notify me” option](/en/tutorial/set-up-the-avise-me) correctly, it does not appear. This happens **when the category display type is marked as “List of SKUs”.** -![categoria-lista-de-skus EN](https://images.ctfassets.net/alneenqid6w5/2C4pwhZgdeQSmmiA4ss8y4/9cfd91a623e3e87734c2b9f417a08be7/lista_de_skus_EN.png) +![categoria-lista-de-skus EN](//images.ctfassets.net/alneenqid6w5/2C4pwhZgdeQSmmiA4ss8y4/9cfd91a623e3e87734c2b9f417a08be7/lista_de_skus_EN.png) In this case, in addition to the default settings, the use of the `vtex.cmc:SkuSelection` control is required, even if there is only one SKU per page. diff --git a/docs/faq/en/why-are-my-orders-not-integrating-with-mercado-livre.md b/docs/faq/en/why-are-my-orders-not-integrating-with-mercado-livre.md index 3e02df06e..d876f47d8 100644 --- a/docs/faq/en/why-are-my-orders-not-integrating-with-mercado-livre.md +++ b/docs/faq/en/why-are-my-orders-not-integrating-with-mercado-livre.md @@ -21,7 +21,7 @@ In order to do this, the first step is accessing the integration registration: 1. Access the __Marketplace__ module 2. Click on __Integration__ 3. Look for the Mercado Livre __panel__ -4. Click on the __gears__ icon +4. Click on the __gears__ icon 5. Click on __Edit config_ From there onwards, you'll need to redo the integration process. diff --git a/docs/faq/en/why-are-my-store-images-being-displayed-in-poor-quality.md b/docs/faq/en/why-are-my-store-images-being-displayed-in-poor-quality.md new file mode 100644 index 000000000..a825b25d5 --- /dev/null +++ b/docs/faq/en/why-are-my-store-images-being-displayed-in-poor-quality.md @@ -0,0 +1,27 @@ +--- +title: 'Why are my store images being displayed in poor quality?' +id: 5LxgbF8S2cIUOCaCO00GcK +status: PUBLISHED +createdAt: 2018-02-22T19:10:35.567Z +updatedAt: 2024-04-15T15:07:36.249Z +publishedAt: 2024-04-15T15:07:36.249Z +firstPublishedAt: 2018-02-22T22:03:18.347Z +contentType: frequentlyAskedQuestion +productTeam: Marketing & Merchandising +author: 1malnhMX0vPThsaJaZMYm2 +slug: why-are-my-store-images-being-displayed-in-poor-quality +locale: en +legacySlug: images-with-poor-quality +--- + +The reduction in image quality can occur during the automatic [image compression process](https://help.vtex.com/en/tutorial/image-compression--4klbgpsPksq44KcwqKeye8). + +If you're using JPG or JPEG photos on your website, it's common for them to lose some quality due to conversion to lossy [WebP](https://developers.google.com/speed/webp/) format. However, this loss shouldn't be too noticeable. To address this, try to upload the files again in a slightly higher resolution. + +For your store to display images with solid colors, detailed graphics, and high contrast in your store, we recommend opting for PNG format. PNG is either optimized in the same format or converted to lossless WebP, which should preserve the quality of the original file. + +Another option is to use pre-optimized images using conversion tools for progressive JPEG photos or 8-bit PNGs for illustrations. By compressing the file beforehand, there’s a chance the format can be maintained without further recompression. + +## Learn more + +* [Image compression](https://help.vtex.com/en/tutorial/image-compression--4klbgpsPksq44KcwqKeye8) diff --git a/docs/faq/en/why-can-t-i-change-the-fields-in-a-group.md b/docs/faq/en/why-can-t-i-change-the-fields-in-a-group.md index ad10f0d59..c7c657e27 100644 --- a/docs/faq/en/why-can-t-i-change-the-fields-in-a-group.md +++ b/docs/faq/en/why-can-t-i-change-the-fields-in-a-group.md @@ -26,14 +26,14 @@ Once that field has been located, follow the instructions below: 1. Access the __Catalog__ module 2. Click on __Categories__ -![ENgrupo1](https://images.ctfassets.net/alneenqid6w5/1FV4cfZ09pHFMm5PQQjh7I/67df4c591f88db3ae47f057ad81b5d49/ENgrupo1.PNG) +![ENgrupo1](//images.ctfassets.net/alneenqid6w5/1FV4cfZ09pHFMm5PQQjh7I/67df4c591f88db3ae47f057ad81b5d49/ENgrupo1.PNG) 3. Click on __Actions__ 4. Select __Product Fields__ -![ENSgrupo2](https://images.ctfassets.net/alneenqid6w5/3F6DH1j52N2e1oUBMKoSNf/8d5b1a3644ae4700f1eb99fc065d2464/ENSgrupo2.png) +![ENSgrupo2](//images.ctfassets.net/alneenqid6w5/3F6DH1j52N2e1oUBMKoSNf/8d5b1a3644ae4700f1eb99fc065d2464/ENSgrupo2.png) 5. Find the __group__ you wish to make changes to 6. Click on __Edit__ -![ENgrupo3](https://images.ctfassets.net/alneenqid6w5/4GBCyFv6QYipoaBROwGxbN/0d5050a3e8bd6021e8a6cca3ca8606ad/ENgrupo3.png) +![ENgrupo3](//images.ctfassets.net/alneenqid6w5/4GBCyFv6QYipoaBROwGxbN/0d5050a3e8bd6021e8a6cca3ca8606ad/ENgrupo3.png) 7. After performing the required changes, click on __Save__ -![ENgrupo4](https://images.ctfassets.net/alneenqid6w5/6O7gv1HlM2P2cD0lj6y1Fg/7531c48a52521c1cca9dc4bc2225bd30/ENgrupo4.png) +![ENgrupo4](//images.ctfassets.net/alneenqid6w5/6O7gv1HlM2P2cD0lj6y1Fg/7531c48a52521c1cca9dc4bc2225bd30/ENgrupo4.png) Done, fields have been changed! Don't forget to save the settings for the changes to be displayed on your store's front end. diff --git a/docs/faq/en/why-cant-i-see-my-carrier-on-checkout.md b/docs/faq/en/why-cant-i-see-my-carrier-on-checkout.md index f152bb1d9..d1c1084bf 100644 --- a/docs/faq/en/why-cant-i-see-my-carrier-on-checkout.md +++ b/docs/faq/en/why-cant-i-see-my-carrier-on-checkout.md @@ -3,8 +3,8 @@ title: "Why can't I see my carrier on checkout?" id: frequentlyAskedQuestions_165 status: PUBLISHED createdAt: 2017-04-27T22:39:09.470Z -updatedAt: 2023-03-20T20:32:20.572Z -publishedAt: 2023-03-20T20:32:20.572Z +updatedAt: 2023-08-25T15:13:42.026Z +publishedAt: 2023-08-25T15:13:42.026Z firstPublishedAt: 2017-04-27T23:01:43.444Z contentType: frequentlyAskedQuestion productTeam: Post-purchase @@ -26,6 +26,10 @@ Carriers should be grouped into categories upon registration, including the [typ Checkout will always highlight the cheapest/fastest carrier from the options of the same type of delivery. Thus, a carrier will not appear at checkout when another of the same type has a better cost/delivery option registered. +
+When there is a tie between carriers, the tiebreaker criterion is to have the lowest shipping cost. +
+ ### Solution If you want all carriers to be displayed, you should register these in the **Store Settings > Shipping > Settings** as carriers of _different delivery types_. diff --git a/docs/faq/en/why-did-the-carrier-calculate-freight-for-a-weight-lower-than-the-minimum-set.md b/docs/faq/en/why-did-the-carrier-calculate-freight-for-a-weight-lower-than-the-minimum-set.md index e8ab22ee7..63c9ae635 100644 --- a/docs/faq/en/why-did-the-carrier-calculate-freight-for-a-weight-lower-than-the-minimum-set.md +++ b/docs/faq/en/why-did-the-carrier-calculate-freight-for-a-weight-lower-than-the-minimum-set.md @@ -3,8 +3,8 @@ title: 'Why did the carrier calculate freight for a weight lower than the minimu id: frequentlyAskedQuestions_164 status: PUBLISHED createdAt: 2017-04-27T22:39:17.904Z -updatedAt: 2019-12-31T14:25:25.374Z -publishedAt: 2019-12-31T14:25:25.374Z +updatedAt: 2023-12-19T16:53:24.136Z +publishedAt: 2023-12-19T16:53:24.136Z firstPublishedAt: 2017-04-27T23:01:43.295Z contentType: frequentlyAskedQuestion productTeam: Post-purchase @@ -14,7 +14,7 @@ locale: en legacySlug: why-did-the-carrier-calculate-freight-for-a-weight-lower-than-the-minimum-set --- -Freight calculation always considers two parameters: product weight and volume. The priority in calculation is always given to the real or cubed weight – the one with highest value. However, if the weight of a product is lower than the minimum registered for a carrier, volume will be considered. +Freight calculation always considers two parameters: product weight and volume. The priority in calculation is always given to the minimum weight or cubed weight – the one with highest value. However, if the weight of a product is lower than the minimum registered for a carrier, volume will be considered. ## Examples diff --git a/docs/faq/en/why-doesnt-my-benefit-work-for-a-client-cluster.md b/docs/faq/en/why-doesnt-my-benefit-work-for-a-client-cluster.md index a88b7fc35..4d5a932dd 100644 --- a/docs/faq/en/why-doesnt-my-benefit-work-for-a-client-cluster.md +++ b/docs/faq/en/why-doesnt-my-benefit-work-for-a-client-cluster.md @@ -34,7 +34,7 @@ Make sure the value has been entered by following these steps: 4. Go to the session __"What are the conditions for the benefit to be valid?"__;! 5. Check which clusters are registered in __"Customers Cluster"__; -![EN - 7GcSb6BuF6JKnmGAggO3uA](https://images.ctfassets.net/alneenqid6w5/5dIEGqj1MTmtqOvWdIJFh5/0a0656ee4a3c8f7ac084d438c7cdf82d/Cluster-promo-EN.png) +![EN - 7GcSb6BuF6JKnmGAggO3uA](//images.ctfassets.net/alneenqid6w5/5dIEGqj1MTmtqOvWdIJFh5/0a0656ee4a3c8f7ac084d438c7cdf82d/Cluster-promo-EN.png) 6. Enter the "new data"; 7. Click __Save__; diff --git a/docs/faq/en/why-doesnt-my-benefit-work-for-all-types-of-delivery.md b/docs/faq/en/why-doesnt-my-benefit-work-for-all-types-of-delivery.md index 462770d9e..966c0fc39 100644 --- a/docs/faq/en/why-doesnt-my-benefit-work-for-all-types-of-delivery.md +++ b/docs/faq/en/why-doesnt-my-benefit-work-for-all-types-of-delivery.md @@ -22,7 +22,7 @@ To specify the type of delivery to which you want to apply the benefit, you must 2. Click on the card of the benefit to which you want to apply the free shipping. 3. In item 3, activate the __Shipping Method__ flag and specify which ones should receive the free shipping. -![promoções-campo-tipo-frete en](https://images.ctfassets.net/alneenqid6w5/cEe5QqUczQ4MikWAEGkwS/054310fa7cf2bef0d7b02f058f4ddc49/promo____es-campo-tipo-frete_en.png) +![promoções-campo-tipo-frete en](//images.ctfassets.net/alneenqid6w5/cEe5QqUczQ4MikWAEGkwS/054310fa7cf2bef0d7b02f058f4ddc49/promo____es-campo-tipo-frete_en.png) Once this has been done, the specified shipping types will enter the promotion and will appear to the customer with free shipping available. diff --git a/docs/faq/en/why-is-let-me-know-not-showing.md b/docs/faq/en/why-is-let-me-know-not-showing.md index 75a10870d..b260d08e3 100644 --- a/docs/faq/en/why-is-let-me-know-not-showing.md +++ b/docs/faq/en/why-is-let-me-know-not-showing.md @@ -21,7 +21,7 @@ The basic settings for displaying **Let me know** when the product is not availa However, there is a situation in which despite having set up the items above, “Let me know” does not appear. This happens **when the Category display type is marked as “List of SKUs”.** -![categoria-lista-de-skus EN](https://images.ctfassets.net/alneenqid6w5/2C4pwhZgdeQSmmiA4ss8y4/9cfd91a623e3e87734c2b9f417a08be7/lista_de_skus_EN.png) +![categoria-lista-de-skus EN](//images.ctfassets.net/alneenqid6w5/2C4pwhZgdeQSmmiA4ss8y4/9cfd91a623e3e87734c2b9f417a08be7/lista_de_skus_EN.png) In this case, in addition to the default settings, the use of the `vtex.cmc:SkuSelection` control is required, even if there is only one SKU per page. diff --git a/docs/faq/en/why-is-my-freight-value-wrong.md b/docs/faq/en/why-is-my-freight-value-wrong.md index d0aff7dd0..860ddaaed 100644 --- a/docs/faq/en/why-is-my-freight-value-wrong.md +++ b/docs/faq/en/why-is-my-freight-value-wrong.md @@ -23,7 +23,7 @@ Freight calculation is based on several factors: freight table, additional freig 3. Here, you can see the value registered on the spreadsheet, as well as all [additionals](/en/tutorial/understanding-the-additional-freight) added to this value. 4. If the value is not consistent with the one displayed at the store, follow the steps below to check if there isn't a sale altering the value of the freight. -![por-que-meu-valor-de-frete-esta-errado en](https://images.ctfassets.net/alneenqid6w5/440sXQOHl6ME0SsyuoEaAA/8ea9d8cd9e2c9bb70509664c7f82eb86/por-que-meu-valor-de-frete-esta-errado_en.jpg) +![por-que-meu-valor-de-frete-esta-errado en](//images.ctfassets.net/alneenqid6w5/440sXQOHl6ME0SsyuoEaAA/8ea9d8cd9e2c9bb70509664c7f82eb86/por-que-meu-valor-de-frete-esta-errado_en.jpg) ## Sale @@ -32,4 +32,4 @@ Freight calculation is based on several factors: freight table, additional freig 3. Observe the box **Total Value** box. 4. Check if, among sales, there is one offering a freight discount. To check that, simply access the sale and verify the type of discount offered. -![valortotal en](https://images.ctfassets.net/alneenqid6w5/5MBxhrcMi4wMgKCIOWckWg/b767465dc888b24295de98b036e2eefe/valortotal_en.jpg) +![valortotal en](//images.ctfassets.net/alneenqid6w5/5MBxhrcMi4wMgKCIOWckWg/b767465dc888b24295de98b036e2eefe/valortotal_en.jpg) diff --git a/docs/faq/en/why-is-my-stock-negative.md b/docs/faq/en/why-is-my-stock-negative.md index decebe2a1..33cf9e7c9 100644 --- a/docs/faq/en/why-is-my-stock-negative.md +++ b/docs/faq/en/why-is-my-stock-negative.md @@ -3,8 +3,8 @@ title: 'Why is my inventory negative?' id: frequentlyAskedQuestions_159 status: PUBLISHED createdAt: 2017-04-27T22:39:51.880Z -updatedAt: 2023-03-22T20:34:48.834Z -publishedAt: 2023-03-22T20:34:48.834Z +updatedAt: 2024-04-18T14:18:13.634Z +publishedAt: 2024-04-18T14:18:13.634Z firstPublishedAt: 2017-04-27T23:01:42.612Z contentType: frequentlyAskedQuestion productTeam: Post-purchase diff --git a/docs/faq/en/why-is-my-stores-zoom-not-working.md b/docs/faq/en/why-is-my-stores-zoom-not-working.md index c44f71ded..34c2a9545 100644 --- a/docs/faq/en/why-is-my-stores-zoom-not-working.md +++ b/docs/faq/en/why-is-my-stores-zoom-not-working.md @@ -25,7 +25,7 @@ This image size can be set up through the following steps: 2. Enter Settings. 3. Click __File Types__ tab. -![Tipos de Arquivo EN](https://images.ctfassets.net/alneenqid6w5/3vFG4pv5Wgkcu6GaIEgOAa/17ee2d04db1d1dce4237de9bfaf6cc9e/Tipos_de_Arquivo_EN.png) +![Tipos de Arquivo EN](//images.ctfassets.net/alneenqid6w5/3vFG4pv5Wgkcu6GaIEgOAa/17ee2d04db1d1dce4237de9bfaf6cc9e/Tipos_de_Arquivo_EN.png) The 1000x1000 size means that the resulting zoom will display the image in that size. Thus, this is the minimum size for the zoom to work. diff --git a/docs/faq/en/why-is-the-origin-of-the-orders-different-on-vtex-and-on-google-analytics.md b/docs/faq/en/why-is-the-origin-of-the-orders-different-on-vtex-and-on-google-analytics.md index a8f6eecb9..2a4af473f 100644 --- a/docs/faq/en/why-is-the-origin-of-the-orders-different-on-vtex-and-on-google-analytics.md +++ b/docs/faq/en/why-is-the-origin-of-the-orders-different-on-vtex-and-on-google-analytics.md @@ -1,10 +1,10 @@ --- title: 'Why is the origin of the orders different on VTEX and on Google Analytics?' id: frequentlyAskedQuestions_5030 -status: PUBLISHED +status: DRAFT createdAt: 2017-04-27T22:22:57.838Z -updatedAt: 2019-12-31T14:24:58.529Z -publishedAt: 2019-12-31T14:24:58.529Z +updatedAt: 2023-06-21T22:44:36.086Z +publishedAt: firstPublishedAt: 2017-04-27T23:02:44.531Z contentType: frequentlyAskedQuestion productTeam: Identity diff --git a/docs/faq/en/why-is-the-product-not-visible-on-the-website.md b/docs/faq/en/why-is-the-product-not-visible-on-the-website.md index a9710a7c2..67e1e804e 100644 --- a/docs/faq/en/why-is-the-product-not-visible-on-the-website.md +++ b/docs/faq/en/why-is-the-product-not-visible-on-the-website.md @@ -42,7 +42,7 @@ We recommend beginning the investigation with **Catalog**. To check the **Catalo 1. Access the VTEX Admin and go to **Products > Catalog > Products and SKUs** to check the products listed in your store. 2. Find the product you want to display in the list, as illustrated below. - ![01-produto-en](https://images.ctfassets.net/alneenqid6w5/75SkVRup4MW0URypUVayEh/8b6bbeb3f736a6e16c77b4b9889c6026/01-produto-en.PNG) + ![01-produto-en](//images.ctfassets.net/alneenqid6w5/75SkVRup4MW0URypUVayEh/8b6bbeb3f736a6e16c77b4b9889c6026/01-produto-en.PNG) 3. Follow the instructions described in the next sections to check this information: * [Product](#product) @@ -71,9 +71,9 @@ To check the product settings, you must follow the steps below. * If the product contains specifications, check the **Specifications** tab to see if they are filled in. 3. After each change, click `Save`. -02-campos-produto-en
Fields you must check on the product information page.
+02-campos-produto-en
Fields you must check on the product information page.
-03-aba-especificacoes-en
Specifications tab
+03-aba-especificacoes-en
Specifications tab
### SKUs @@ -85,16 +85,16 @@ On the SKUs page, in **Products > Catalog > Products and SKUs**, follow the inst |Button | Description | |-|-| - | ![04-botao-precos](https://images.ctfassets.net/alneenqid6w5/7f0NyYsrdO9dRgW2OQb0ND/1343af5f40a6f0a64cdd8378385977c0/04-botao-precos.png) | Allows you to access the __Price list__ to check if the desired trade policy has a valid price associated with the product SKUs. For more information, check the [Prices](#prices) section. | - | ![05-botao-logistica](https://images.ctfassets.net/alneenqid6w5/4Y2GdsvjxHYkVSBfElhVr9/17742a7ce2632fa9d800d942bb016283/05-botao-logistica.png) | Allows you to access the __Inventory management__ page to check if the SKU is available in stock. For more information, check the [Logistics](#logistics) section. | - | ![06-botao-indexed-info](https://images.ctfassets.net/alneenqid6w5/5G3dZgdVZDiPqADnodmHc7/e31e69a2333d82a74ca980303e93b690/06-botao-indexed-info.png) | Allows you to view each **Seller ** selling the SKU, the trade policy (**Policy**), the price (**Value**) and the SKU quantity in inventory (**Quantity**). | + | ![04-botao-precos](//images.ctfassets.net/alneenqid6w5/7f0NyYsrdO9dRgW2OQb0ND/1343af5f40a6f0a64cdd8378385977c0/04-botao-precos.png) | Allows you to access the __Price list__ to check if the desired trade policy has a valid price associated with the product SKUs. For more information, check the [Prices](#prices) section. | + | ![05-botao-logistica](//images.ctfassets.net/alneenqid6w5/4Y2GdsvjxHYkVSBfElhVr9/17742a7ce2632fa9d800d942bb016283/05-botao-logistica.png) | Allows you to access the __Inventory management__ page to check if the SKU is available in stock. For more information, check the [Logistics](#logistics) section. | + | ![06-botao-indexed-info](//images.ctfassets.net/alneenqid6w5/5G3dZgdVZDiPqADnodmHc7/e31e69a2333d82a74ca980303e93b690/06-botao-indexed-info.png) | Allows you to view each **Seller ** selling the SKU, the trade policy (**Policy**), the price (**Value**) and the SKU quantity in inventory (**Quantity**). | 2. On the row displaying the product with the SKU you want to verify, click the down arrow , next to the `Update` button. 3. Click the **SKU** option to access the SKUs detailed list. 4. In the **Status** column, check if the indicated situation is `Active`. If the SKUs are active, go to step 7. 5. If a SKU appears as `Inactive`, click `Update` to view the SKU detailed information. - ![07-catalogo-skus-en](https://images.ctfassets.net/alneenqid6w5/6hs2pWjN8Mze7A274XRAm3/038a679284d7261a44ace5814e67ee34/07-catalogo-skus-en.png) + ![07-catalogo-skus-en](//images.ctfassets.net/alneenqid6w5/6hs2pWjN8Mze7A274XRAm3/038a679284d7261a44ace5814e67ee34/07-catalogo-skus-en.png) 6. On the SKU information page, continue checking the items listed below. * **Activate SKU if possible:** Check if this option is selected. Otherwise, the SKU will not be displayed. When you activate this option, you determine that the SKU will be activated if it meets the necessary requirements: @@ -107,9 +107,9 @@ On the SKUs page, in **Products > Catalog > Products and SKUs**, follow the inst 8. Check if the SKU contains at least one image. If it does not, the SKU will not be activated — follow the next step to correct this problem. 9. Click `Insert` to upload a new image. If you prefer, click `Associate existing images` to include an image already used for another SKU. -08-aba-imagens-es
Images tab
+08-aba-imagens-es
Images tab
-![09-sku-imagens-en](https://images.ctfassets.net/alneenqid6w5/1JJflflW0ACgVn05sRv29x/f58814d66052faf18d3bc44e68eb83cc/09-sku-imagens-en.PNG) +![09-sku-imagens-en](//images.ctfassets.net/alneenqid6w5/1JJflflW0ACgVn05sRv29x/f58814d66052faf18d3bc44e68eb83cc/09-sku-imagens-en.PNG) ### Indexed Info @@ -123,13 +123,13 @@ The indexing list displays each product SKU status. If any issue is detected, th In the example below, you can conclude that the SKU is unavailable because there are no items in stock: -![10-indexed-info-code](https://images.ctfassets.net/alneenqid6w5/3J8ZK4CikAYOwYh8GAzbWa/f1e1650c980fd7042649f6bd8ae3e9a4/Group_1__7_.png) +![10-indexed-info-code](//images.ctfassets.net/alneenqid6w5/3J8ZK4CikAYOwYh8GAzbWa/f1e1650c980fd7042649f6bd8ae3e9a4/Group_1__7_.png) Based on this information, you can take action to correct the issue. In this example, you should adjust the item quantity in stock in the [Logistics](#logistics) system. An active SKU without errors will appear in the index, similar to the one illustrated below: -![11-indexed-info-code-active](https://images.ctfassets.net/alneenqid6w5/3Sd3Ta5gzKo0LY9dMHmCqp/9e9c99cc4c9408c6dfbaddd4feaaaa84/11-indexed-info-code-active.png) +![11-indexed-info-code-active](//images.ctfassets.net/alneenqid6w5/3Sd3Ta5gzKo0LY9dMHmCqp/9e9c99cc4c9408c6dfbaddd4feaaaa84/11-indexed-info-code-active.png)

If no reason is given for the product’s unavailability and if you do not find any issues in the product/SKUs, reindexing the product may solve the problem.

@@ -147,7 +147,7 @@ In the **Prices** module, it's important to verify if your product SKU contains In the example illustrated below, there are two SKUs without a base price. This is why there is no calculated price in the trade policy column — only the information _No price yet_ is displayed. -![12-precos-en](https://images.ctfassets.net/alneenqid6w5/3XrEvLWMmU3LlsxF75v9NN/fe4b6781deb81831cd88cef790af7aee/12-precos-en.PNG) +![12-precos-en](//images.ctfassets.net/alneenqid6w5/3XrEvLWMmU3LlsxF75v9NN/fe4b6781deb81831cd88cef790af7aee/12-precos-en.PNG) ### Creating a base price @@ -175,7 +175,7 @@ The **Shipping simulator** allows you to check if the item exists in the invento 2. Fill in the necessary information, as described in [Shipping simulator](https://help.vtex.com/en/tutorial/shipping-simulation--tutorials_144). 3. Click `Shipping simulation`. -![13-simular-frete-pt](https://images.ctfassets.net/alneenqid6w5/rJE0n5ZijrAerIWzzf2Gy/0fbc4b15077d4ea265c82c0a70f5f064/13-simular-frete-en.PNG) +![13-simular-frete-pt](//images.ctfassets.net/alneenqid6w5/rJE0n5ZijrAerIWzzf2Gy/0fbc4b15077d4ea265c82c0a70f5f064/13-simular-frete-en.PNG)

To investigate a specific item, you must perform the simulation using a zip code included in all the trade policies. If you find out the item is not available for that zip code, it means it will not be available for any other one.

@@ -183,7 +183,7 @@ The **Shipping simulator** allows you to check if the item exists in the invento The simulation result shows whether the product is available for delivery at the provided address and which are the best shipping options. For example, if there are not enough available items in stock, the simulator will display the following message: -![14-simulador-motivos-en](https://images.ctfassets.net/alneenqid6w5/4oVBH9r7Vs3jDWZF2MUqdO/68f0e61b7646bb685b5f28278856512b/14-simulador-motivos-en.PNG) +![14-simulador-motivos-en](//images.ctfassets.net/alneenqid6w5/4oVBH9r7Vs3jDWZF2MUqdO/68f0e61b7646bb685b5f28278856512b/14-simulador-motivos-en.PNG) For more information on using the simulator, please read the article [Shipping simulator](https://help.vtex.com/en/tutorial/shipping-simulation--tutorials_144). @@ -204,7 +204,7 @@ If a product is not available on the website because it is out of stock, you mus 3. To update the stock count, go to the desired SKU row and write the current quantity in the **Update count** column, as illustrated below. 4. Click `Save`. -![15-gerenciar-inventario-en](https://images.ctfassets.net/alneenqid6w5/7gcnOqUFhzOrvf0EPJTTeM/1ef88e4a10e7cac64efaca80a3fe37fa/15-gerenciar-inventario-en.gif) +![15-gerenciar-inventario-en](//images.ctfassets.net/alneenqid6w5/7gcnOqUFhzOrvf0EPJTTeM/1ef88e4a10e7cac64efaca80a3fe37fa/15-gerenciar-inventario-en.gif) For more information, please read the [Inventory management](https://help.vtex.com/en/tutorial/managing-stock-items--tutorials_139) tutorial. @@ -249,7 +249,7 @@ Follow the steps below to check the template your page is using. In the example below, the default template is `vtex.curbside-pickup@0.x:store.curbside-pickup` and there is no conditional template. - ![16-templates-cms-en](https://images.ctfassets.net/alneenqid6w5/5EMFVK2j0O7l6im1ZJIQQI/13b66c83e437aa4e2a3bd0d9f722553b/16-templates-cms-en.PNG) + ![16-templates-cms-en](//images.ctfassets.net/alneenqid6w5/5EMFVK2j0O7l6im1ZJIQQI/13b66c83e437aa4e2a3bd0d9f722553b/16-templates-cms-en.PNG) 4. Next, you must check the blocks declared in the used template, as described in [Templates](#templates). diff --git a/docs/faq/en/why-is-the-thumb-image-of-poor-quality.md b/docs/faq/en/why-is-the-thumb-image-of-poor-quality.md index 7010bfc30..d9f568e31 100644 --- a/docs/faq/en/why-is-the-thumb-image-of-poor-quality.md +++ b/docs/faq/en/why-is-the-thumb-image-of-poor-quality.md @@ -24,7 +24,7 @@ To perform this configuration: 3. Click **Edit** on the `Produto - Thumb` row. 4. In the display, you can choose the maximum file size for the thumbnails in the **Maximum size in Kb** field. -![File type settings in CMS](https://images.ctfassets.net/alneenqid6w5/6aprfJCiiT9y05IAsRvwH/388b019bc9fa6b0331b56209353f9165/EN.PNG) +![File type settings in CMS](//images.ctfassets.net/alneenqid6w5/6aprfJCiiT9y05IAsRvwH/388b019bc9fa6b0331b56209353f9165/EN.PNG) To learn how to improve the quality of any image from your store without compromising the page load performance, we also recommend reading the article [Improving the performance of product images](https://help.vtex.com/pt/tutorial/improving-the-performance-of-product-images/). diff --git a/docs/faq/en/why-was-a-customer-able-to-register-a-cpf-in-a-cnpj-field.md b/docs/faq/en/why-was-a-customer-able-to-register-a-cpf-in-a-cnpj-field.md index 477d09975..04cdeea35 100644 --- a/docs/faq/en/why-was-a-customer-able-to-register-a-cpf-in-a-cnpj-field.md +++ b/docs/faq/en/why-was-a-customer-able-to-register-a-cpf-in-a-cnpj-field.md @@ -21,7 +21,7 @@ Follow the steps below to validate the information: 1. Go to your store Admin: `https://{AccountName}.myvtex.com/admin`. 2. On the side menu, click __Master Data__. 3. In the __Profile System__ box, click __Customers__. -4. Select the option __Email__ and search the client's email.![e-mail - Master Data](https://images.ctfassets.net/alneenqid6w5/cjpYKSZ1i8USYqs8Yga4E/df2c4793391483458ffcf8209a222f69/e-mail_-_Master_Data.png) +4. Select the option __Email__ and search the client's email.![e-mail - Master Data](//images.ctfassets.net/alneenqid6w5/cjpYKSZ1i8USYqs8Yga4E/df2c4793391483458ffcf8209a222f69/e-mail_-_Master_Data.png) 5. Click the customer record to access the profile details. In the __Contact__ section, you will see that the `Is Company?` option is filled with the value `No`. At the same time, in the section __Company Data__, you will see that the `Document Type` field is filled with the value `cnpj`. diff --git a/docs/faq/en/why-was-the-item-splitted-in-the-cart.md b/docs/faq/en/why-was-the-item-splitted-in-the-cart.md index 509388327..1a6609223 100644 --- a/docs/faq/en/why-was-the-item-splitted-in-the-cart.md +++ b/docs/faq/en/why-was-the-item-splitted-in-the-cart.md @@ -3,8 +3,8 @@ title: 'Why was the item splitted in the cart?' id: frequentlyAskedQuestions_350 status: PUBLISHED createdAt: 2017-04-27T22:37:20.610Z -updatedAt: 2019-12-31T14:24:24.843Z -publishedAt: 2019-12-31T14:24:24.843Z +updatedAt: 2023-07-12T18:31:38.375Z +publishedAt: 2023-07-12T18:31:38.375Z firstPublishedAt: 2017-04-27T23:01:45.290Z contentType: frequentlyAskedQuestion productTeam: Shopping @@ -14,15 +14,15 @@ locale: en legacySlug: why-was-the-item-splitted-in-the-cart --- -This scenario is presented when more than one item from the same SKU is splitted into more than one line in the cart. +This scenario is presented when more than one item from the same SKU is splitted into more than one line in the cart. This occurs due to an action called apportionment - that is the division of a value among some items. -This occurs due to an action called apportionment - that is the division of a value among some items. However, there are scenarios in which the discount amount is indivisible by the number of items, particularly in cases where the SKU has a multiplier unit. So, you need to give different discounts to items of the same SKU for the discount amount be correct. This ends up assigning different prices, and splitting each unit in a line. + However, there are scenarios in which the discount amount is indivisible by the number of items, particularly in cases where the SKU has a multiplier unit. So, you need to give different discounts to items of the same SKU for the discount amount be correct. This ends up assigning different prices, and splitting each unit in a line. The example below helps to understand this concept : -![](//images.contentful.com/alneenqid6w5/5XCSjyHOKsKI4GaQqYMUcs/65984bd4a878563818fa92d1f58a0db9/Por_que_o_item_do_carrinho_foi_separado.jpg) +![Por que o item do carrinho foi separado](//images.ctfassets.net/alneenqid6w5/5XCSjyHOKsKI4GaQqYMUcs/f3753a72da2cdfa13dc4cc797b2d9883/Por_que_o_item_do_carrinho_foi_separado.jpg) -1. Multiplier unit -2. Product price after discount -3. Product price with the difference due to the apportionment -4. Discount applied +1. Multiplier unit. +2. Product price after discount. +3. Product price with the difference due to the apportionment. +4. Discount applied. diff --git a/docs/faq/en/why-was-the-user-id-requested-at-checkout-when-the-purchase-was-concluded.md b/docs/faq/en/why-was-the-user-id-requested-at-checkout-when-the-purchase-was-concluded.md index 1f5abc26e..705feaecc 100644 --- a/docs/faq/en/why-was-the-user-id-requested-at-checkout-when-the-purchase-was-concluded.md +++ b/docs/faq/en/why-was-the-user-id-requested-at-checkout-when-the-purchase-was-concluded.md @@ -18,7 +18,7 @@ A security rule exists at checkout, regarding SmartCheckout purchase facility. Since with SmartCheckout purchases can be closed just with the email and with the CVV of the card, where the customer has already completed the purchase before, we restrict the number of unsuccessful attempts to conclude the purchase to 3 before asking the customer for their user ID. -![LoginEN](https://images.ctfassets.net/alneenqid6w5/FeavXteriS8e4sUYiccgG/fdc93275e4e4145405e95b9e57ab6e4a/LoginEN.png) +![LoginEN](//images.ctfassets.net/alneenqid6w5/FeavXteriS8e4sUYiccgG/fdc93275e4e4145405e95b9e57ab6e4a/LoginEN.png) In other words, if the customer concludes the purchase using only the email and the CVV of the credit card, and if the operator’s approval does not occur after 3 consecutive attempts, a user ID screen is displayed so that the customer can continue trying to purchase. This countdown starts again when the customer logs in and successfully completes their purchase. diff --git a/docs/faq/en/why-wasnt-the-promotion-applied-to-the-marketplace.md b/docs/faq/en/why-wasnt-the-promotion-applied-to-the-marketplace.md index b0cc87599..a283b6443 100644 --- a/docs/faq/en/why-wasnt-the-promotion-applied-to-the-marketplace.md +++ b/docs/faq/en/why-wasnt-the-promotion-applied-to-the-marketplace.md @@ -16,7 +16,7 @@ legacySlug: why-wasnt-the-promotion-applied-to-the-marketplace To create a promotion for marketplaces, the scenario is almost the same as that for usual promotions. However, you must select, in the **política comercial** field, the value **Loja(s) de terceiro(s)** and select the trade policy applied by the marketplace, or fill out the **afiliado **field with the Id of the marketplace. -![marketplace.es](https://images.ctfassets.net/alneenqid6w5/1eBfrn5ZxkarVv9eS793vG/cd52d2a90c555f8bb3829c626afc159a/marketplace.es.png) +![marketplace.es](//images.ctfassets.net/alneenqid6w5/1eBfrn5ZxkarVv9eS793vG/cd52d2a90c555f8bb3829c626afc159a/marketplace.es.png) For more details on how to do so, check [our article on how to create a promotion for the marketplace](https://help.vtex.com/en/tutorial/configurando-promocao-para-marketplace/). diff --git a/docs/faq/es/blocking-customizations-to-troubleshoot-front-end-issues.md b/docs/faq/es/blocking-customizations-to-troubleshoot-front-end-issues.md index 19e4d623f..26a78ebbc 100644 --- a/docs/faq/es/blocking-customizations-to-troubleshoot-front-end-issues.md +++ b/docs/faq/es/blocking-customizations-to-troubleshoot-front-end-issues.md @@ -26,15 +26,15 @@ Hay varias aplicaciones y extensiones de Chrome que retiran las personalizacione 1. Para abrir DevTools, ingrese a Chrome y oprima **F12** o haga clic en el **botón derecho del mouse > Inspeccionar**. -![Customizations1](https://images.ctfassets.net/alneenqid6w5/3fMKFRgHKwCa8dlwcMbnDk/6e445678697a809650b9185adb0df631/Customizations1.png) +![Customizations1](//images.ctfassets.net/alneenqid6w5/3fMKFRgHKwCa8dlwcMbnDk/6e445678697a809650b9185adb0df631/Customizations1.png) 2. Vamos a buscar la función **Request Blocking** para bloquear todas las personalizaciones realizadas con CSS, JavaScript y Google Tag Manager. Haga clic en los tres puntos de la derecha, como se indica en la imagen, después en **More Tools** y, por último, en **Request Blocking**. -![Customizations2](https://images.ctfassets.net/alneenqid6w5/7wjDCIMx0j0VMLFBlJs4x3/e04f5f48d28ddfa160f977371972549d/Customizations2.png) +![Customizations2](//images.ctfassets.net/alneenqid6w5/7wjDCIMx0j0VMLFBlJs4x3/e04f5f48d28ddfa160f977371972549d/Customizations2.png) 3. Se abrirá un recuadro como se muestra aquí: -![Customizations3](https://images.ctfassets.net/alneenqid6w5/1oi04fyBlkMVmio4LtMVcv/973bf322f246e2a24eb89ac9de9e449e/Customizations3.png) +![Customizations3](//images.ctfassets.net/alneenqid6w5/1oi04fyBlkMVmio4LtMVcv/973bf322f246e2a24eb89ac9de9e449e/Customizations3.png) 4. Haga clic en la pestaña **Request Blocking**. @@ -50,7 +50,7 @@ Ahora defina los recursos que se deben bloquear. Solo tiene que hacer la configu El recuadro se verá así: -![Customizations4](https://images.ctfassets.net/alneenqid6w5/49opNOaTq3t2xJ2HpAnuo1/61f32fd8a4c49715c4c1bc95f0ee1e8d/Customizations4.png) +![Customizations4](//images.ctfassets.net/alneenqid6w5/49opNOaTq3t2xJ2HpAnuo1/61f32fd8a4c49715c4c1bc95f0ee1e8d/Customizations4.png) Recuerde: solo tiene que hacer la configuración __una__ vez. @@ -60,11 +60,11 @@ Recuerde: solo tiene que hacer la configuración __una__ vez. 2. Esta será la configuración que quedará definida como estándar, con las cinco opciones habilitadas para el bloqueo. -![Customizations5](https://images.ctfassets.net/alneenqid6w5/McVb5AEghRIe3tpl1dWGr/5e1881a4a781880dd31eea0938b1ab01/Customizations5.png) +![Customizations5](//images.ctfassets.net/alneenqid6w5/McVb5AEghRIe3tpl1dWGr/5e1881a4a781880dd31eea0938b1ab01/Customizations5.png) 3. Ahora, actualice la página oprimiendo **F5**. La página se mostrará sin los componentes de personalización. -![Customizations6](https://images.ctfassets.net/alneenqid6w5/5MOuqKoGsMU8QpvoR03n9Y/5ca0038583837708383438479a6ead23/Customizations6.png) +![Customizations6](//images.ctfassets.net/alneenqid6w5/5MOuqKoGsMU8QpvoR03n9Y/5ca0038583837708383438479a6ead23/Customizations6.png) 4. Para volver a visualizar las personalizaciones, solo tiene que desactivar la casilla **Enable request blocking** y actualizar la página otra vez. diff --git a/docs/faq/es/change-seller-for-affiliations-that-support-native-split-faq.md b/docs/faq/es/change-seller-for-affiliations-that-support-native-split-faq.md index bec68f16b..18f62ea88 100644 --- a/docs/faq/es/change-seller-for-affiliations-that-support-native-split-faq.md +++ b/docs/faq/es/change-seller-for-affiliations-that-support-native-split-faq.md @@ -31,7 +31,7 @@ Por eso, para tener acceso al cambio de seller, la afiliación con split se debe - __Utilizar el comportamiento recomendado del procesador de pagos__. - __Desactivado: No se captura automáticamente__. -![Captura de Pago Automática](https://images.ctfassets.net/alneenqid6w5/2QsxlUck2BOohNQ8sQUZDL/0c82ee9775c65757ccfd014d8dd910eb/Captura_De_Pago.png) +![Captura de Pago Automática](//images.ctfassets.net/alneenqid6w5/2QsxlUck2BOohNQ8sQUZDL/0c82ee9775c65757ccfd014d8dd910eb/Captura_De_Pago.png) ### ¿Al seleccionar el comportamiento de liquidación que no es automático, cuándo se liquidará el pago? diff --git a/docs/faq/es/fix-redirect-error-in-pagseguro.md b/docs/faq/es/fix-redirect-error-in-pagseguro.md index 4dab57845..779b2645e 100644 --- a/docs/faq/es/fix-redirect-error-in-pagseguro.md +++ b/docs/faq/es/fix-redirect-error-in-pagseguro.md @@ -3,8 +3,8 @@ title: 'Corregir error de redireccionamiento en PagSeguro' id: 5b1lVDQ9HUKQs4Wy24uWq2 status: PUBLISHED createdAt: 2018-02-15T16:07:47.669Z -updatedAt: 2019-12-31T14:23:59.281Z -publishedAt: 2019-12-31T14:23:59.281Z +updatedAt: 2024-02-16T12:41:04.461Z +publishedAt: 2024-02-16T12:41:04.461Z firstPublishedAt: 2018-02-15T17:26:16.189Z contentType: frequentlyAskedQuestion productTeam: Financial @@ -14,6 +14,8 @@ locale: es legacySlug: corregir-error-de-redirecionamento-en-pagseguro --- +
Esta integración de pago ya no se puede configurar en la plataforma debido al proceso de descontinuación de los proveedores legados y el artículo pronto se eliminará del Help Center. Consulte con su proveedor para obtener más información sobre el desarrollo de la nueva integración de pago y los pasos necesarios para migrar la configuración en su tienda.
+ Si usted está encontrando __problemas de redireccionamiento__ utilizando Pagseguro, es probable que el *redirect* de PagSeguro esté configurado de forma incorrecta. Para corregir el problema, hay dos opciones: Configurar el PagSeguro *con redirect* de la forma correcta o configurar PagSeguro *sin redirect*. @@ -22,16 +24,12 @@ Para corregir el problema, hay dos opciones: Configurar el PagSeguro *con redire ### Configurar Afiliación de Gateway PagSeguro -1. Acceda la sección de __Pagos__. -2. Haga clic en el botón __Configuración__. -3. Haga clic en la pestaña __Afiliaciones__. -4. Haga clic en el botón __+__ en la esquina superior derecha de la pantalla. -5. Haga clic en la afiliación __PagSeguro__. -6. Rellene los campos __email__ y __token__ con la información proporcionada por PagSeguro. - -En su cuenta de PagSeguro, debe activar "Redirigir con código de transacción" (Mi cuenta > Integraciones > Página de redireccionamiento). El nombre del parámetro solicitado debe ser `psTransactionId`. - -Después, haga clic en __Guardar__. +1. En el Admin VTEX, accede a __Configuración de la tienda > Pago > Proveedores__, o escribe __Proveedores__ en la barra de búsqueda en la parte superior de la página. +2. En la pantalla de proveedores, haga clic en el botón `Nuevo proveedor`. +3. Escriba el nombre __PagSeguro__ en la barra de búsqueda y haga clic en el nombre del proveedor. +4. Rellene los campos __email__ y __token__ con la información proporcionada por PagSeguro. +5. Siga la guía __Configuração do redirecionamento__ descrita en el panel de configuración. +6. Haga clic en `Guardar`. ### Configurar Condición de Pago PagSeguro diff --git a/docs/faq/es/how-do-i-find-the-order-nsu-and-tid.md b/docs/faq/es/how-do-i-find-the-order-nsu-and-tid.md index 5e11232e5..b755109c1 100644 --- a/docs/faq/es/how-do-i-find-the-order-nsu-and-tid.md +++ b/docs/faq/es/how-do-i-find-the-order-nsu-and-tid.md @@ -23,4 +23,4 @@ NSU y TID son datos de pago que quedan guardados en __Pagos__, en la sección de Esas informaciones son facilitadas a VTEX durante las transacciones y son organizadas para una simple visualización en **+ Informaciones**, en el [detalle del pedido](/es/tutorial/como-visualizar-detalle-del-pedido), conforme imagen abajo: -![mais-informações-detalhes-pedido es](https://images.ctfassets.net/alneenqid6w5/3Ht2Oe6PAYLQCEtwxULNZA/f54b2b67f42713cb300977e387b12a5b/mais-informa____es-detalhes-pedido_es.png) +![mais-informações-detalhes-pedido es](//images.ctfassets.net/alneenqid6w5/3Ht2Oe6PAYLQCEtwxULNZA/f54b2b67f42713cb300977e387b12a5b/mais-informa____es-detalhes-pedido_es.png) diff --git a/docs/faq/es/how-does-vtex-support-work.md b/docs/faq/es/how-does-vtex-support-work.md index 2c05ecce1..615d601cc 100644 --- a/docs/faq/es/how-does-vtex-support-work.md +++ b/docs/faq/es/how-does-vtex-support-work.md @@ -3,8 +3,8 @@ title: '¿Cómo funciona el soporte de VTEX?' id: 3kACEfni4m8Yxa1vnf2ebe status: PUBLISHED createdAt: 2019-03-10T19:06:12.818Z -updatedAt: 2022-12-23T15:50:55.141Z -publishedAt: 2022-12-23T15:50:55.141Z +updatedAt: 2024-01-08T19:15:40.782Z +publishedAt: 2024-01-08T19:15:40.782Z firstPublishedAt: 2019-03-10T19:08:36.723Z contentType: frequentlyAskedQuestion productTeam: Others @@ -18,7 +18,7 @@ En VTEX, compartimos la responsabilidad por el éxito de nuestros clientes. Nues ## Soporte -Todos los clientes tienen acceso al servicio de atención ofrecido por nuestro equipo de especialistas del Soporte. Estos especialistas están preparados para brindar la mejor experiencia posible en la atención de las solicitudes. Para contactarlos, [es necesario abrir un ticket para el soporte VTEX](https://help.vtex.com/es/tutorial/abrir-chamados-para-o-suporte-vtex--16yOEqpO32UQYygSmMSSAM?locale=pt). +Todos los clientes tienen acceso al servicio de atención ofrecido por nuestro equipo de especialistas del Soporte. Estos especialistas están preparados para brindar la mejor experiencia posible en la atención de las solicitudes. Para contactarlos, [es necesario abrir un ticket para el soporte VTEX](https://help.vtex.com/es/tutorial/abrir-chamados-para-o-suporte-vtex--16yOEqpO32UQYygSmMSSAM). ### Sistema de Tickets @@ -42,20 +42,16 @@ Para servir mejor a los clientes globales en diferentes países, nuestro equipo - Asia-Pacífico (APAC) - [Brasil](/pt/faq/suporte-vtex-brasil--5q861sTw1n7H2BENOu7ls9) - [Estados Unidos (EE. UU.)](/en/faq/vtex-support-united-states--Bm45YFp68QRe1Z5r2oa07) -- Europa, Oriente Medio y África (EMEA) +- [Europa, Oriente Medio y África (EMEA)](https://help.vtex.com/es/faq/vtex-soporte-emea--5ePu2qkCfmE0IEKDFKg53F?&utm_source=autocomplete) ## Servicios disponibles para todos los planes ### Monitoreo en tiempo real -Dirigimos nuestros esfuerzos a la transparencia relacionada con la integridad de nuestros sistemas. Por eso, siempre que se presente un problema crítico que afecte las ventas de las tiendas o el funcionamiento de la plataforma, nos comunicaremos de manera proactiva con los clientes y partners por medio de tres canales: - -- El panel [Healthcheck](http://healthcheck.vtex.com/) muestra los módulos responsables por el monitoreo de cada servicio de VTEX en tiempo real. Exhibimos un indicador del funcionamiento de cada módulo y el horario de la última actualización, emitiendo alertas cuando algún recurso no esté disponible o su funcionamiento esté degradado. +Dirigimos nuestros esfuerzos a la transparencia relacionada con la integridad de nuestros sistemas. Por eso, siempre que se presente un problema crítico que afecte las ventas de las tiendas o el funcionamiento de la plataforma, nos comunicaremos de manera proactiva con los clientes y partners por medio de los canales siguientes: - La página de [Status](https://status.vtex.com/) exhibe una línea de tiempo con el historial reciente de incidentes del sistema. En ese historial, detallamos la información de cada incidente: lo que sucedió, los módulos que fueron afectados, la secuencia de acciones hasta su resolución y un resumen final de lo que ocurrió. -- La página de [Releases](https://releases.vtex.com/) muestra una línea de tiempo, detallada por módulo y versión, de todas las actualizaciones hechas en los ambientes stable y beta. - Tomaremos todas las medidas pertinentes para resolver la situación lo antes posible y para garantizar el cumplimiento de nuestro [SLA](https://help.vtex.com/es/tutorial/o-que-e-o-sla-de-operacao-da-plataforma--2cIFrsY5S8usk84OU4QOKm?locale=pt) previsto en contrato. ### Help Center @@ -70,11 +66,7 @@ En este [portal para desarrolladores](https://developers.vtex.com), usted encuen En el panel administrativo tenemos nuestro canal de comunicación de actualizaciones del producto, en el cual publicamos comunicados siempre que alguna funcionalidad nueva se lanza o cuando alguna acción es necesaria para evitar una interrupción del servicio. Estos comunicados también están disponibles en la sección de [Noticias](https://help.vtex.com/es/announcements) del Help Center. -Las actualizaciones técnicas, dirigidas a desarrolladores y partners, son publicadas en la sección [Release Notes](https://developers.vtex.com/changelog) del portal del desarrollador. Eso incluye actualizaciones en las APIs, nuevas guías de desarrollo y comunicados sobre VTEX IO. +Las actualizaciones técnicas, dirigidas a desarrolladores y partners, son publicadas en la sección [Release Notes](https://developers.vtex.com/updates/release-notes) del portal del desarrollador. Eso incluye actualizaciones en las APIs, nuevas guías de desarrollo y comunicados sobre VTEX IO. Los lanzamientos que tienen una mayor relevancia para el mercado, como nuevos productos, nuevos recursos de gran impacto sobre los productos existentes y actualizaciones de la empresa son divulgados en el [Blog](https://vtex.com/pt-br/category/produto/) y en el boletín informativo mensual del producto. -## Servicios adicionales bajo demanda - -En las situaciones en que nuestros clientes necesitan mayor ayuda para proyectos complejos, ofrecemos servicios de consultoría de proyectos. En caso de que tenga interés, su Customer Success Manager podrá orientarlo sobre las alternativas disponibles y direccionará la demanda a los equipos responsables. - diff --git a/docs/faq/es/how-to-associate-two-promotions-to-the-same-coupon.md b/docs/faq/es/how-to-associate-two-promotions-to-the-same-coupon.md index 411fe9548..756430832 100644 --- a/docs/faq/es/how-to-associate-two-promotions-to-the-same-coupon.md +++ b/docs/faq/es/how-to-associate-two-promotions-to-the-same-coupon.md @@ -31,7 +31,7 @@ En este caso, 4. Acceda a __¿Cuáles son las condiciones para que la promoción sea válida?__. 5. Introduzca el código del cupón en __utm_source__. - ![Sincronizar promoções no mesmo cupom - 1 - ES](https://images.ctfassets.net/alneenqid6w5/7yJhwPnclx3tCiJdgpcYyv/c049994bcf92c903a7d4792330ad4306/7yJhwPnclx3tCiJdgpcYyv_-_ES.png) + ![Sincronizar promoções no mesmo cupom - 1 - ES](//images.ctfassets.net/alneenqid6w5/7yJhwPnclx3tCiJdgpcYyv/c049994bcf92c903a7d4792330ad4306/7yJhwPnclx3tCiJdgpcYyv_-_ES.png) 6. Haga clic en 'Crear cupón a partir de las UTMs arriba'. 7. Haga clic en 'Guardar'. @@ -39,6 +39,6 @@ En este caso, 9. Repita el proceso con la segunda promoción regular. 10. Al final, ambas promociones deben presentar la misma UTM. - ![Sincronizar promoções no mesmo cupom - 2 - ES](https://images.ctfassets.net/alneenqid6w5/5nhdQy1Y4YWs4pHHokSA44/b1d28f6435312f320902fb62c12dc6b6/5nhdQy1Y4YWs4pHHokSA44_-_ES.png) + ![Sincronizar promoções no mesmo cupom - 2 - ES](//images.ctfassets.net/alneenqid6w5/5nhdQy1Y4YWs4pHHokSA44/b1d28f6435312f320902fb62c12dc6b6/5nhdQy1Y4YWs4pHHokSA44_-_ES.png) De este modo, el cliente puede quitar los dos valores antes de finalizar la compra. diff --git a/docs/faq/es/i-cant-edit-a-required-field-on-master-data.md b/docs/faq/es/i-cant-edit-a-required-field-on-master-data.md index ae75a9efd..5d8424486 100644 --- a/docs/faq/es/i-cant-edit-a-required-field-on-master-data.md +++ b/docs/faq/es/i-cant-edit-a-required-field-on-master-data.md @@ -18,11 +18,11 @@ Puede editar los campos que aparecen como obligatorios en el __Profile System__ 1. En el menú de admin, seleccione el módulo __Master Data__. 2. Asegúrese de que se encuentra en la pestaña Aplicaciones, dentro de __ Links Rápidos__. -3. Haga clic en el __engranaje__ en __Profile System__. ![MasterDataTutorial 1 UM](https://images.ctfassets.net/alneenqid6w5/6BwZrUrNopO6Nb3n49B8L9/ba74f6ae261e1d8f0fc7a32cf7ad321f/MasterDataTutorial_1_UM.jpg) -4. Haga clic en el __lápiz__ al lado del ítem que desea configurar. ![MasterDataTutorial2](https://images.ctfassets.net/alneenqid6w5/1OU9KjvK8sUUtHr5MZqbci/4297f3f56819f622d77845054b3dbb0d/MasterDataTutorial2.png) +3. Haga clic en el __engranaje__ en __Profile System__. ![MasterDataTutorial 1 UM](//images.ctfassets.net/alneenqid6w5/6BwZrUrNopO6Nb3n49B8L9/ba74f6ae261e1d8f0fc7a32cf7ad321f/MasterDataTutorial_1_UM.jpg) +4. Haga clic en el __lápiz__ al lado del ítem que desea configurar. ![MasterDataTutorial2](//images.ctfassets.net/alneenqid6w5/1OU9KjvK8sUUtHr5MZqbci/4297f3f56819f622d77845054b3dbb0d/MasterDataTutorial2.png) 5. Haga clic en __Schemas de Layout__. 6. En la __Sección 1__, escoja el ítem del campo que desea configurar. -7. En __Configuraciones avanzadas del campo__, seleccione __Campo obligatorio__ en el formulario. ![MasterDataTutorial3](https://images.ctfassets.net/alneenqid6w5/1gYKfvwuQaL5fR6nlyZQ8Y/50be6084a8df932cced78ae6359981bc/MasterDataTutorial3.png) +7. En __Configuraciones avanzadas del campo__, seleccione __Campo obligatorio__ en el formulario. ![MasterDataTutorial3](//images.ctfassets.net/alneenqid6w5/1gYKfvwuQaL5fR6nlyZQ8Y/50be6084a8df932cced78ae6359981bc/MasterDataTutorial3.png) La opción también puede modificarse siempre que lo desee. diff --git a/docs/faq/es/i-dont-recognize-the-reservation-id-of-an-order.md b/docs/faq/es/i-dont-recognize-the-reservation-id-of-an-order.md index c965bd2a4..90389e0c5 100644 --- a/docs/faq/es/i-dont-recognize-the-reservation-id-of-an-order.md +++ b/docs/faq/es/i-dont-recognize-the-reservation-id-of-an-order.md @@ -3,8 +3,8 @@ title: 'No reconozco el ID de reserva de un pedido. ¿Qué puede haber ocurrido? id: tja793G4XAWI2K8uIC4uW status: PUBLISHED createdAt: 2018-03-05T21:07:36.301Z -updatedAt: 2023-03-22T20:28:58.311Z -publishedAt: 2023-03-22T20:28:58.311Z +updatedAt: 2024-02-05T18:01:17.750Z +publishedAt: 2024-02-05T18:01:17.750Z firstPublishedAt: 2018-03-05T22:28:55.349Z contentType: frequentlyAskedQuestion productTeam: Channels @@ -18,4 +18,4 @@ Esto debe estar sucediendo porque los pedidos que usted está viendo todavía no En este caso, puede ponerse en contacto con su marketplace o esperar un poco más para comprobar si la información del pedido se actualiza, ya que para no haber entrado en la herramienta de Integraciones, puede haber sido cancelado o incluso no se ha creado. -Si lo prefiere, usted puede comprobar la información relativa a la reserva de su pedido a través de [API](https://developers.vtex.com/reference/reservations#createreservation). +Si lo prefiere, usted puede comprobar la información relativa a la reserva de su pedido a través de Logistics API, a traves del endpoint [List reservation by ID](https://developers.vtex.com/docs/api-reference/logistics-api?endpoint=get-/api/logistics/pvt/inventory/reservations/-reservationId-). diff --git a/docs/faq/es/i-ve-activated-a-product-subscription-but-it-doesnt-appear-on-the-site.md b/docs/faq/es/i-ve-activated-a-product-subscription-but-it-doesnt-appear-on-the-site.md index 4d0cdf6f2..4925902a9 100644 --- a/docs/faq/es/i-ve-activated-a-product-subscription-but-it-doesnt-appear-on-the-site.md +++ b/docs/faq/es/i-ve-activated-a-product-subscription-but-it-doesnt-appear-on-the-site.md @@ -31,6 +31,6 @@ __Para hacer la inclusión manual de SKUs específicos, siga el paso a paso abaj 5. Dé un nombre a su colección (los demás campos no se deben llenar). 6. Introduzca los SKUs en el campo informado y __los separe con comas__. -![recurrence-specific-skus](https://images.ctfassets.net/alneenqid6w5/70r903nMha2s220AsC2W6k/2fa8421274d56304d680388cc3309323/recurrence-specific-skus.png) +![recurrence-specific-skus](//images.ctfassets.net/alneenqid6w5/70r903nMha2s220AsC2W6k/2fa8421274d56304d680388cc3309323/recurrence-specific-skus.png) Por fin, dé un nombre al __Grupo__ de su Colección y haga clic en __Save Group__. diff --git a/docs/faq/es/kitlook-is-not-displayed-in-the-shop-window.md b/docs/faq/es/kitlook-is-not-displayed-in-the-shop-window.md index bae23d77e..61445833c 100644 --- a/docs/faq/es/kitlook-is-not-displayed-in-the-shop-window.md +++ b/docs/faq/es/kitlook-is-not-displayed-in-the-shop-window.md @@ -32,7 +32,7 @@ __Llene el campo Label__ 4. Vaya a la pestaña __Imágenes__; 5. Introduzca un término para llenar la __Label__; - ![Kit Look - Label - ES](https://images.ctfassets.net/alneenqid6w5/7FR879Lzl3eEDmAHiBV0TV/63dcfae1b88d48e1a8582c43cfa9af81/7FR879Lzl3eEDmAHiBV0TV_es.jpg) + ![Kit Look - Label - ES](//images.ctfassets.net/alneenqid6w5/7FR879Lzl3eEDmAHiBV0TV/63dcfae1b88d48e1a8582c43cfa9af81/7FR879Lzl3eEDmAHiBV0TV_es.jpg) 6. Haga clic en __Guardar__. diff --git a/docs/faq/es/my-admin-is-blocked-what-do-i-do.md b/docs/faq/es/my-admin-is-blocked-what-do-i-do.md index bb704b9d4..a31c8692a 100644 --- a/docs/faq/es/my-admin-is-blocked-what-do-i-do.md +++ b/docs/faq/es/my-admin-is-blocked-what-do-i-do.md @@ -3,8 +3,8 @@ title: 'Mi Admin está bloqueado. ¿Que hacer?' id: 4IkFRmDVx6quIIcwoOGY6K status: PUBLISHED createdAt: 2017-10-11T13:36:13.665Z -updatedAt: 2021-03-22T20:31:43.767Z -publishedAt: 2021-03-22T20:31:43.767Z +updatedAt: 2023-07-24T15:11:04.222Z +publishedAt: 2023-07-24T15:11:04.222Z firstPublishedAt: 2017-10-11T13:39:18.676Z contentType: frequentlyAskedQuestion productTeam: Others @@ -22,9 +22,8 @@ Mientras espera a que el equipo de Finanzas lo contacte, es posible desbloquear Siga los pasos a continuación para desbloquear su Admin durante este período. Debe tener los permisos de Admin Super o un [Perfil de Acceso Financiero](https://help.vtex.com/es/tutorial/como-criar-um-perfil-de-acesso-financeiro--717qPtxW3Cy9n5KrReHeVv?locale=pt) para realizar las siguientes acciones: -- Acceda al módulo Facturas. -- Haga clic en el botón **Cómo desbloquear temporalmente**. -- Introduzca el número del ticket que abrió previamente para el desbloqueo. -- Haga clic en el botón **Desbloquear por 48 horas**. +1. Acceda al módulo Facturas. +2. Haga clic en el botón **Cómo desbloquear temporalmente**. +3. Introduzca el número del ticket que abrió previamente para el desbloqueo. +4. Haga clic en el botón **Desbloquear por 48 horas**. -![Home 1](https://images.ctfassets.net/alneenqid6w5/6GCOTVMqGicNCz1TdzzrzJ/6dadcd5d6923b9eaa0612a62b006180f/Home__1_.gif) diff --git a/docs/faq/es/order-is-locked-in-ready-for-handling-what-should-i-do.md b/docs/faq/es/order-is-locked-in-ready-for-handling-what-should-i-do.md new file mode 100644 index 000000000..a8bdbe222 --- /dev/null +++ b/docs/faq/es/order-is-locked-in-ready-for-handling-what-should-i-do.md @@ -0,0 +1,30 @@ +--- +title: 'Pedido está trabado en "Listo para preparación", ¿qué se hace?' +id: frequentlyAskedQuestions_771 +status: PUBLISHED +createdAt: 2017-04-27T22:27:37.057Z +updatedAt: 2023-06-15T13:20:25.568Z +publishedAt: 2023-06-15T13:20:25.568Z +firstPublishedAt: 2017-04-27T23:02:34.947Z +contentType: frequentlyAskedQuestion +productTeam: Post-purchase +author: authors_84 +slug: pedido-esta-trabado-en-listo-para-preparacion-que-se-hace +locale: es +legacySlug: pedido-está-trabado-en-pronto-para-manuseio-que-se-hace +--- + +Cuando una tienda tiene algún pedido trabado en el status **Listo para preparación** quiere decir que es necesario que el ERP informe que ha consultado el pedido y empezó su manoseo. + +Esto ocurre porque, en el flujo de pedidos, existe el status en el que los pedidos deben ser consultados por el ERP, llamado **Listo para preparación**. + +Cuando el ERP consulta e inserta este pedido en su base, es necesario que él le informe a VTEX que el pedido puede seguir con su flujo. Ese aviso puede hacerse por dos maneras: + +- [ERP informa por API](https://developers.vtex.com/vtex-rest-api/reference/starthandling): el modo más común de actualización. +- **Lojista informa manualmente**: la tienda no posee un ERP y para que el pedido siga su flujo es necesario informar manualmente en el Admin VTEX, en la [página de detalles del pedido](https://help.vtex.com/es/tutorial/pagina-de-detalhes-do-pedido--2Y75n54Cc9VizrlG1N6ZNl). Para ver el paso a paso completo, consulte el artículo [Enviar pedido al status a Preparar la Entrega](https://help.vtex.com/es/tutorial/passar-pedido-para-o-status-preparando-entrega--tutorials_198). + +> Es necesario tener un [perfil de acceso con permiso OMS - Full access](https://help.vtex.com/es/tutorial/perfis-de-acesso--7HKK5Uau2H6wxE1rH5oRbc#oms-full-access "Perfis de acesso - OMS Full access") para llevar a cabo esta acción. + +
+

Si el pedido pasa del status Iniciar preparación manualmente, no será posible bajar el pedido para el ERP posteriormente.

+
diff --git a/docs/faq/es/some-gateway-affiliations-are-highlighted-in-yellow-why.md b/docs/faq/es/some-gateway-affiliations-are-highlighted-in-yellow-why.md index 41de5cee5..76ec2d0df 100644 --- a/docs/faq/es/some-gateway-affiliations-are-highlighted-in-yellow-why.md +++ b/docs/faq/es/some-gateway-affiliations-are-highlighted-in-yellow-why.md @@ -18,6 +18,6 @@ Cuando entre en __Afiliaciones__, es posible ver la lista de todas las configura Eso significa que esta afiliación no está activa, y sí que está en teste. Es posible confirmar esa información haciendo clic en la Afiliación. -![afiliação-gateway-teste es](https://images.ctfassets.net/alneenqid6w5/6CYa8SyybuMGwYqOqkoa8U/b1b1d471edd3d98336719c8e07f22605/gateway_teste_es.png) +![afiliação-gateway-teste es](//images.ctfassets.net/alneenqid6w5/6CYa8SyybuMGwYqOqkoa8U/b1b1d471edd3d98336719c8e07f22605/gateway_teste_es.png) O sea, el color destaca aquellas configuraciones que todavía no están activas. diff --git a/docs/faq/es/understanding-vtex-email-capture-system.md b/docs/faq/es/understanding-vtex-email-capture-system.md index c365d2000..ec18282e3 100644 --- a/docs/faq/es/understanding-vtex-email-capture-system.md +++ b/docs/faq/es/understanding-vtex-email-capture-system.md @@ -50,5 +50,5 @@ Para que se pueda utilizar la función -![image (3)](https://images.ctfassets.net/alneenqid6w5/18dCifD9tOEo8mgUocamIc/958e0da9d2c7aa724f5c1c80bb0b616e/image__3_.png) +![image (3)](//images.ctfassets.net/alneenqid6w5/18dCifD9tOEo8mgUocamIc/958e0da9d2c7aa724f5c1c80bb0b616e/image__3_.png) diff --git a/docs/faq/es/vtex-support-brazil.md b/docs/faq/es/vtex-support-brazil.md index 3f022562b..21282a267 100644 --- a/docs/faq/es/vtex-support-brazil.md +++ b/docs/faq/es/vtex-support-brazil.md @@ -3,8 +3,8 @@ title: 'Soporte VTEX - Brasil' id: 5q861sTw1n7H2BENOu7ls9 status: PUBLISHED createdAt: 2021-03-02T00:59:46.352Z -updatedAt: 2022-12-23T15:47:00.476Z -publishedAt: 2022-12-23T15:47:00.476Z +updatedAt: 2024-05-23T16:25:31.311Z +publishedAt: 2024-05-23T16:25:31.311Z firstPublishedAt: 2021-03-02T01:09:50.358Z contentType: frequentlyAskedQuestion productTeam: Others diff --git a/docs/faq/es/vtex-support-emea.md b/docs/faq/es/vtex-support-emea.md new file mode 100644 index 000000000..fbe6439b6 --- /dev/null +++ b/docs/faq/es/vtex-support-emea.md @@ -0,0 +1,17 @@ +--- +title: 'Soporte VTEX - EMEA' +id: 5ePu2qkCfmE0IEKDFKg53F +status: PUBLISHED +createdAt: 2023-11-09T16:29:55.255Z +updatedAt: 2024-05-28T02:20:01.805Z +publishedAt: 2024-05-28T02:20:01.805Z +firstPublishedAt: 2023-11-09T16:51:03.796Z +contentType: frequentlyAskedQuestion +productTeam: Billing +author: 2p7evLfTcDrhc5qtrzbLWD +slug: soporte-vtex-emea +locale: es +legacySlug: soporte-vtex-emea +--- + +Este contenido está disponible solo en inglés. [Haga clic aquí](https://help.vtex.com/faq/suporte-vtex-emea--5ePu2qkCfmE0IEKDFKg53F) para acceder. diff --git a/docs/faq/es/website-with-error-how-to-fix-it.md b/docs/faq/es/website-with-error-how-to-fix-it.md index bc52a56d8..df9aafcd8 100644 --- a/docs/faq/es/website-with-error-how-to-fix-it.md +++ b/docs/faq/es/website-with-error-how-to-fix-it.md @@ -22,7 +22,7 @@ Pero, si está Amarillo, está con error. Sigue el paso a paso de cómo ajustarlo: 1. Haga clic en el website. -2. Seleccione el Binding (línea seleccionada en la imagen abajo) y haga clic en __Update__:![Binding 1](https://images.ctfassets.net/alneenqid6w5/5LR7a32CjuCISemEqiUCcW/ad11100f7da9727f1fccaa3adf16ae39/Binding_1.png) +2. Seleccione el Binding (línea seleccionada en la imagen abajo) y haga clic en __Update__:![Binding 1](//images.ctfassets.net/alneenqid6w5/5LR7a32CjuCISemEqiUCcW/ad11100f7da9727f1fccaa3adf16ae39/Binding_1.png) 3. En la pantalla que será mostrada, el campo __Store name from License Manager__ estará en blanco. Con eso, haga clic en la flecha que aparece en ese campo y seleccione el nombre de su tienda. -4. Haga clic en __Save Binding__.![Binding 2](https://images.ctfassets.net/alneenqid6w5/27JCHH8IOIgwQY2qaQ0MIU/de9d5bdde8cdfa57a5c08a0ae8291506/Binding_2.png) +4. Haga clic en __Save Binding__.![Binding 2](//images.ctfassets.net/alneenqid6w5/27JCHH8IOIgwQY2qaQ0MIU/de9d5bdde8cdfa57a5c08a0ae8291506/Binding_2.png) 5. Haga clic en __Websites__ de nuevo para actualizar la página y listo. El globito estará azul. ¡Lo que es una indicación de que ahora esta correcto! diff --git a/docs/faq/es/what-to-do-when-an-unexpected-error-message-appears-while-selecting-paypal-plus-at-checkout.md b/docs/faq/es/what-to-do-when-an-unexpected-error-message-appears-while-selecting-paypal-plus-at-checkout.md index faab3a6c8..82c88af06 100644 --- a/docs/faq/es/what-to-do-when-an-unexpected-error-message-appears-while-selecting-paypal-plus-at-checkout.md +++ b/docs/faq/es/what-to-do-when-an-unexpected-error-message-appears-while-selecting-paypal-plus-at-checkout.md @@ -1,10 +1,10 @@ --- title: 'Qué hacer cuando aparece un mensaje de error inesperado al seleccionar PayPal Plus en el checkout' id: 2eyMuEf6wsWuOgrjo7tzQH -status: PUBLISHED +status: DRAFT createdAt: 2019-03-18T14:01:50.694Z -updatedAt: 2019-12-31T14:24:40.864Z -publishedAt: 2019-12-31T14:24:40.864Z +updatedAt: 2024-02-19T17:41:00.925Z +publishedAt: firstPublishedAt: 2019-03-18T14:10:08.064Z contentType: frequentlyAskedQuestion productTeam: Shopping diff --git a/docs/faq/es/what-to-do-when-my-exported-report-does-not-reach-my-email.md b/docs/faq/es/what-to-do-when-my-exported-report-does-not-reach-my-email.md index 91411e478..7dd4376a5 100644 --- a/docs/faq/es/what-to-do-when-my-exported-report-does-not-reach-my-email.md +++ b/docs/faq/es/what-to-do-when-my-exported-report-does-not-reach-my-email.md @@ -24,9 +24,9 @@ A continuación, entienda el paso a paso para hacerlo: 1. Acceda al __Master Data__; 2. Haga clic en __Exportations__; -![3WNNUZ8EgDZ4iYv8e0OyQG](https://images.ctfassets.net/alneenqid6w5/70bXGj3PhkEfcixEF0ik6I/8ebaf7d4ddba8fd8803969c2c98e3c18/3WNNUZ8EgDZ4iYv8e0OyQG.png) +![3WNNUZ8EgDZ4iYv8e0OyQG](//images.ctfassets.net/alneenqid6w5/70bXGj3PhkEfcixEF0ik6I/8ebaf7d4ddba8fd8803969c2c98e3c18/3WNNUZ8EgDZ4iYv8e0OyQG.png) 3. Asegúrese de que la pestaña abierta es la de __"Applications"__; -![7ecXBGaCeC3hTaO0lODPq1](https://images.ctfassets.net/alneenqid6w5/rBSEy9DQVSPNEjHLOXjU6/afac5d6a147ad01f1dbb4566bd751510/7ecXBGaCeC3hTaO0lODPq1.png) +![7ecXBGaCeC3hTaO0lODPq1](//images.ctfassets.net/alneenqid6w5/rBSEy9DQVSPNEjHLOXjU6/afac5d6a147ad01f1dbb4566bd751510/7ecXBGaCeC3hTaO0lODPq1.png) 4. En __"Status de exportaciones"__, haga clic en el informe que desea descargar. De esta forma, es posible acceder a este material aunque el email original no haya llegado al solicitante. diff --git a/docs/faq/es/what-to-do-when-receiving-an-error-message-during-shipping-simulation.md b/docs/faq/es/what-to-do-when-receiving-an-error-message-during-shipping-simulation.md index 40ad0322a..6c2c7926c 100644 --- a/docs/faq/es/what-to-do-when-receiving-an-error-message-during-shipping-simulation.md +++ b/docs/faq/es/what-to-do-when-receiving-an-error-message-during-shipping-simulation.md @@ -3,8 +3,8 @@ title: 'Qué hacer al recibir error en la simulación de flete' id: 3bkJwe0Yj6qEkuYKUWwKwK status: PUBLISHED createdAt: 2017-05-09T14:03:03.097Z -updatedAt: 2021-03-22T20:46:27.291Z -publishedAt: 2021-03-22T20:46:27.291Z +updatedAt: 2023-10-10T16:20:54.988Z +publishedAt: 2023-10-10T16:20:54.988Z firstPublishedAt: 2017-05-09T14:06:10.341Z contentType: frequentlyAskedQuestion productTeam: Post-purchase @@ -18,15 +18,15 @@ legacySlug: que-hacer-al-recibir-error-en-la-simulacion-de-flete Vamos a diseñar aquí el paso a paso para comprobar la configuración de Logística. -Antes de empezar, vale la pena recordar que la [Simulación de Flete](/es/tutorial/simulacion-de-flete/) retorna o resultado da API de [Cálculo de Flete](https://developers.vtex.com/reference/logistics-api-overview). Recomendamos siempre el uso de las API´s. Si no tiene acceso, consulte el Administrador de su tienda y verifique qué perfil de acceso está asociado a su usuario. +Antes de empezar, vale la pena recordar que la [Simulación de Flete](/es/tutorial/simulacion-de-flete/) retorna o resultado da API de [Cálculo de SLA](https://developers.vtex.com/docs/api-reference/logistics-api#post-/api/logistics/pvt/shipping/calculate). Recomendamos siempre el uso de las API´s. Si no tiene acceso, consulte el Administrador de su tienda y verifique qué perfil de acceso está asociado a su usuario. Para ilustrar ese artigo crearemos un escenario en el que el producto __X-Box__ no está siendo entregado en el Código Postal 22451-451 para la política comercial 1. El mensaje de error es este: "_No fue posible generar el carrito. Vea los detalles abajo_". Hay algunos factores que pueden influir en una simulación, por lo que recomendamos siempre comenzar desde lo más básico, verificar si el __X-Box__ es un producto activo y si está con las configuraciones correctas. El camino más rápido para ello es en el [Indexed-Info](https://help.vtex.com/es/faq/por-que-o-produto-nao-aparece-no-site#indexed-info). Una vez hecho lo anterior, tenemos que chequear la Logística como una totalidad, o sea, cuál es el stock de X-Box y qué transportadora está asociada Política Comercial 1. Esa información está contenida en el Muelle. - -Vía API sería también bien sencillo. Haciendo la llamada [Cálculo de Flete](https://developers.vtex.com/reference/logistics-api-overview) es fácil identificar el ID de la transportadora y así hacer el camino inverso. + +Vía API sería también bien sencillo. Haciendo la llamada [Cálculo de SLA](https://developers.vtex.com/docs/api-reference/logistics-api#post-/api/logistics/pvt/shipping/calculate) es fácil identificar el ID de la transportadora y así hacer el camino inverso. Pero, ¿qué hacer para corregirlo? diff --git a/docs/faq/es/what-to-do-when-the-notify-me-option-is-not-displayed.md b/docs/faq/es/what-to-do-when-the-notify-me-option-is-not-displayed.md index a6727de1f..5d152b705 100644 --- a/docs/faq/es/what-to-do-when-the-notify-me-option-is-not-displayed.md +++ b/docs/faq/es/what-to-do-when-the-notify-me-option-is-not-displayed.md @@ -16,7 +16,7 @@ legacySlug: que-hacer-cuando-el-aviseme-no-es-exhibido Existe un caso en que, aun con la [configuración del Avíseme](/es/tutorial/configurar-el-aviseme) hecha, el Avíseme no aparece. Es **cuando el tipo de exhibición de la categoría está seleccionado como Lista de SKUs**. -![categoria-lista-de-skus ES](https://images.ctfassets.net/alneenqid6w5/2doqFhClnKAsqisO6qUeqA/fb3df652f2b63be1b27609322b4956bd/lista_de_skus_ES.png) +![categoria-lista-de-skus ES](//images.ctfassets.net/alneenqid6w5/2doqFhClnKAsqisO6qUeqA/fb3df652f2b63be1b27609322b4956bd/lista_de_skus_ES.png) En este caso, además de las configuraciones estándar, es necesario usar el control `vtex.cmc:SkuSelection`, aunque no exista más de un SKU por página. diff --git a/docs/faq/es/why-are-my-orders-not-integrating-with-mercado-livre.md b/docs/faq/es/why-are-my-orders-not-integrating-with-mercado-livre.md index 1ab7ca72b..d2e0cff12 100644 --- a/docs/faq/es/why-are-my-orders-not-integrating-with-mercado-livre.md +++ b/docs/faq/es/why-are-my-orders-not-integrating-with-mercado-livre.md @@ -21,7 +21,7 @@ Dicho esto, el primer paso es acceder al registro de esta integración: 1. Acceda al módulo __Marketplace__ 2. Haga clic en __Integraciones__ 3. Busque el __panel__ de Mercado Libre -4. Haga clic en el __engranaje__ +4. Haga clic en el __engranaje__ 5. Haga clic en __Editar configuración__ A partir de ahí, tenemos que rehacer el proceso de integración. diff --git a/docs/faq/es/why-are-my-store-images-being-displayed-in-poor-quality.md b/docs/faq/es/why-are-my-store-images-being-displayed-in-poor-quality.md new file mode 100644 index 000000000..766f1be49 --- /dev/null +++ b/docs/faq/es/why-are-my-store-images-being-displayed-in-poor-quality.md @@ -0,0 +1,27 @@ +--- +title: '¿Por qué las imágenes de mi tienda se muestran con baja calidad?' +id: 5LxgbF8S2cIUOCaCO00GcK +status: PUBLISHED +createdAt: 2018-02-22T19:10:35.567Z +updatedAt: 2024-04-15T15:07:36.249Z +publishedAt: 2024-04-15T15:07:36.249Z +firstPublishedAt: 2018-02-22T22:03:18.347Z +contentType: frequentlyAskedQuestion +productTeam: Marketing & Merchandising +author: 1malnhMX0vPThsaJaZMYm2 +slug: por-que-las-imagenes-de-mi-tienda-se-muestran-con-baja-calidad +locale: es +legacySlug: imagenes-con-baja-calidad +--- + +La disminución de la calidad de imágenes puede ocurrir durante el proceso automático de [compresión de imágenes](https://help.vtex.com/es/tutorial/compresion-de-imagenes--4klbgpsPksq44KcwqKeye8). + +Si utilizas fotos en formato JPG o JPEG en tu sitio web, es normal que su calidad disminuya durante la conversión a [WebP](https://developers.google.com/speed/webp?hl=es) con pérdida (lossy). Sin embargo, esta diferencia no debería ser muy notoria. Para solucionar este problema, lo mejor es volver a cargar los archivos con una resolución ligeramente mayor. + +Para que tu tienda muestre imágenes con colores sólidos, gráficos detallados o alto contraste, te recomendamos utilizar el formato PNG, que tiene una optimización en el mismo formato. Alternativamente, puedes utilizar la conversión a WebP sin pérdida (lossless), lo que aumenta la probabilidad de mantener la calidad del archivo original. + +Otra opción es utilizar imágenes preoptimizadas con herramientas de conversión a JPEG progresivo para fotos o PNG de 8 bits para ilustraciones. Así, puedes comprimir el archivo con antelación y es probable que el formato se transfiera sin que se le aplique el proceso automático de compresión. + +## Más información + +* [Compresión de imágenes](https://help.vtex.com/es/tutorial/compresion-de-imagenes--4klbgpsPksq44KcwqKeye8) diff --git a/docs/faq/es/why-can-t-i-change-the-fields-in-a-group.md b/docs/faq/es/why-can-t-i-change-the-fields-in-a-group.md index fc974c119..178657379 100644 --- a/docs/faq/es/why-can-t-i-change-the-fields-in-a-group.md +++ b/docs/faq/es/why-can-t-i-change-the-fields-in-a-group.md @@ -26,13 +26,13 @@ Una vez localizado el campo, continúe con las instrucciones: 1. Acceda al módulo __Catálogo__ 2. Haga clic en __Categorías__ -![campos1](https://images.ctfassets.net/alneenqid6w5/5BKcfVdzklTK5ZIdPdjvvS/5a4f032447dadfc8a8e7aa129960c6a3/campos1.PNG) +![campos1](//images.ctfassets.net/alneenqid6w5/5BKcfVdzklTK5ZIdPdjvvS/5a4f032447dadfc8a8e7aa129960c6a3/campos1.PNG) 3. Haga clic en __Acciones__ 4. Seleccione __Campos (Producto)__ -![campos2](https://images.ctfassets.net/alneenqid6w5/14Ak3SlbVXodLJr17Cd8Nu/00dfd546a9c2297250a1aec6fb74336a/campos2.PNG) +![campos2](//images.ctfassets.net/alneenqid6w5/14Ak3SlbVXodLJr17Cd8Nu/00dfd546a9c2297250a1aec6fb74336a/campos2.PNG) 5. Encuentre el __grupo__ al que desea hacerle modificaciones. 6. Haga clic en __Alterar__ -![campos3](https://images.ctfassets.net/alneenqid6w5/5k3B7j47J6TBfSAyzeNUGS/5bbb39dfcd00093401e71f036efcb3e0/campos3.PNG) +![campos3](//images.ctfassets.net/alneenqid6w5/5k3B7j47J6TBfSAyzeNUGS/5bbb39dfcd00093401e71f036efcb3e0/campos3.PNG) 7. Después de realizar los cambios requeridos, haga clic en __Guardar__ ¡Listo, campos alterados! No se olvide de guardar las configuraciones para que las alteraciones sean exhibidas en el front de la tienda. diff --git a/docs/faq/es/why-cant-i-see-my-carrier-on-checkout.md b/docs/faq/es/why-cant-i-see-my-carrier-on-checkout.md index 8da292bed..eb49b8a8f 100644 --- a/docs/faq/es/why-cant-i-see-my-carrier-on-checkout.md +++ b/docs/faq/es/why-cant-i-see-my-carrier-on-checkout.md @@ -3,8 +3,8 @@ title: '¿Por qué mi transportista no aparece en el checkout?' id: frequentlyAskedQuestions_165 status: PUBLISHED createdAt: 2017-04-27T22:39:09.470Z -updatedAt: 2023-03-20T20:32:20.572Z -publishedAt: 2023-03-20T20:32:20.572Z +updatedAt: 2023-08-25T15:13:42.026Z +publishedAt: 2023-08-25T15:13:42.026Z firstPublishedAt: 2017-04-27T23:01:43.444Z contentType: frequentlyAskedQuestion productTeam: Post-purchase @@ -26,6 +26,10 @@ Al momento de registrar una transportadora, es necesario incluir el [tipo de ent El checkout exhibe siempre la transportadora más rápida/barata entre las opciones de un mismo tipo de entrega. Así, una transportadora no aparece en el checkout cuando otra del mismo tipo tiene menor plazo/costo registrado. +
+Cuando hay empate entre dos transportadoras, el criterio de desempate es tener el menor costo de envío. +
+ ### Solución Si desea que se muestren todas las transportadoras, estas deben ser registradas en el módulo de Inventario y envío como transportadoras con tipos de entrega diferentes. diff --git a/docs/faq/es/why-did-the-carrier-calculate-freight-for-a-weight-lower-than-the-minimum-set.md b/docs/faq/es/why-did-the-carrier-calculate-freight-for-a-weight-lower-than-the-minimum-set.md index 53f5630e8..f580522da 100644 --- a/docs/faq/es/why-did-the-carrier-calculate-freight-for-a-weight-lower-than-the-minimum-set.md +++ b/docs/faq/es/why-did-the-carrier-calculate-freight-for-a-weight-lower-than-the-minimum-set.md @@ -3,8 +3,8 @@ title: '¿Por qué mi transportadora calculó flete, para un peso menor que el id: frequentlyAskedQuestions_164 status: PUBLISHED createdAt: 2017-04-27T22:39:17.904Z -updatedAt: 2019-12-31T14:25:25.374Z -publishedAt: 2019-12-31T14:25:25.374Z +updatedAt: 2023-12-19T16:53:24.136Z +publishedAt: 2023-12-19T16:53:24.136Z firstPublishedAt: 2017-04-27T23:01:43.295Z contentType: frequentlyAskedQuestion productTeam: Post-purchase @@ -14,7 +14,7 @@ locale: es legacySlug: por-que-mi-transportadora-calculo-flete-para-un-peso-menor-que-el-minimo-configurado --- -El cálculo del flete considera siempre dos parámetros, el peso y el volumen del producto. La prioridad de cálculo es siempre para el peso real o cúbico, vale el mayor. Sin embargo, caso el peso del producto sea menor que el mínimo catastrado para el transportista, será considerado el volumen. +El cálculo del flete considera siempre dos parámetros, el peso y el volumen del producto. La prioridad de cálculo es siempre para el peso mínimo o cúbico, vale el mayor. Sin embargo, caso el peso del producto sea menor que el mínimo catastrado para el transportista, será considerado el volumen. ## Ejemplos diff --git a/docs/faq/es/why-doesnt-my-benefit-work-for-a-client-cluster.md b/docs/faq/es/why-doesnt-my-benefit-work-for-a-client-cluster.md index 0851e92d4..c3feea836 100644 --- a/docs/faq/es/why-doesnt-my-benefit-work-for-a-client-cluster.md +++ b/docs/faq/es/why-doesnt-my-benefit-work-for-a-client-cluster.md @@ -34,7 +34,7 @@ Asegúrese de que el valor se ha insertado siguiendo los pasos abajo: 4. Acceda a la sesión __"¿Cuáles son las condiciones para la promoción sea válida?"__; 5. Compruebe qué clústeres están registrados en __"Clúster de clientes"__; -![ES - 7GcSb6BuF6JKnmGAggO3uA](https://images.ctfassets.net/alneenqid6w5/5mX30OM2efHdMldl5xHS6A/9a8352287ca7193f213098189a182abe/Cluster-promo-ES.png) +![ES - 7GcSb6BuF6JKnmGAggO3uA](//images.ctfassets.net/alneenqid6w5/5mX30OM2efHdMldl5xHS6A/9a8352287ca7193f213098189a182abe/Cluster-promo-ES.png) 6. Introduzca los __nuevos datos__; 7. Haga clic en __Guardar__.! diff --git a/docs/faq/es/why-doesnt-my-benefit-work-for-all-types-of-delivery.md b/docs/faq/es/why-doesnt-my-benefit-work-for-all-types-of-delivery.md index 4d29db0d3..7ad4b8c6f 100644 --- a/docs/faq/es/why-doesnt-my-benefit-work-for-all-types-of-delivery.md +++ b/docs/faq/es/why-doesnt-my-benefit-work-for-all-types-of-delivery.md @@ -22,7 +22,7 @@ Para especificar en qué tipo de entrega desea aplicar la promoción, es necesar 2. Haga clic en el card de la promoción a que desea aplicar el envío gratis. 3. En el ítem 3, active la flag __Tipo de carga__ y especifique cuales deben recibir el flete gratis. -![promoções-campo-tipo-frete es](https://images.ctfassets.net/alneenqid6w5/4wTOYyINOgy4oGceMGmQKM/46c06b029b0e1a8fcf3f3ab48eaddf3a/promo____es-campo-tipo-frete_es.png) +![promoções-campo-tipo-frete es](//images.ctfassets.net/alneenqid6w5/4wTOYyINOgy4oGceMGmQKM/46c06b029b0e1a8fcf3f3ab48eaddf3a/promo____es-campo-tipo-frete_es.png) Hecho esto, los tipos de flete especificados entrarán en la promoción y aparecerán para el cliente con el flete gratis disponible. diff --git a/docs/faq/es/why-is-let-me-know-not-showing.md b/docs/faq/es/why-is-let-me-know-not-showing.md index c217f112e..866615e1a 100644 --- a/docs/faq/es/why-is-let-me-know-not-showing.md +++ b/docs/faq/es/why-is-let-me-know-not-showing.md @@ -21,7 +21,7 @@ Las configuraciones básicas para exhibir **avíseme** cuando el producto está Pero existe un caso en que, aun con los ítems arriba configurados, el avíseme no aparece, que es **cuando el tipo de exhibición de la Categoría está seleccionado como Lista de SKUs**. -![categoria-lista-de-skus ES](https://images.ctfassets.net/alneenqid6w5/2doqFhClnKAsqisO6qUeqA/fb3df652f2b63be1b27609322b4956bd/lista_de_skus_ES.png) +![categoria-lista-de-skus ES](//images.ctfassets.net/alneenqid6w5/2doqFhClnKAsqisO6qUeqA/fb3df652f2b63be1b27609322b4956bd/lista_de_skus_ES.png) En este caso, además de las configuraciones estándar, es necesario usar el control `vtex.cmc:SkuSelection`, aunque no exista más de un SKU por página. Luego, cuando la Categoría del producto deseado esté flechada para Lista de SKUs, como en la imagen arriba, es necesario que sea insertado el control `vtex.cmc:SkuSelection` en el template de página para que el avíseme sea exhibido. diff --git a/docs/faq/es/why-is-my-freight-value-wrong.md b/docs/faq/es/why-is-my-freight-value-wrong.md index bc87f1480..a59de9a73 100644 --- a/docs/faq/es/why-is-my-freight-value-wrong.md +++ b/docs/faq/es/why-is-my-freight-value-wrong.md @@ -23,7 +23,7 @@ Se calcula el valor de flete en base a varios factores: tabla de flete, adiciona 3. Aquí, usted verificará el valor catastrado en la plantilla más todos los [adicionales](/es/tutorial/como-se-maneja-el-adicional-de-carga) sumados a ese valor. 4. Caso el valor todavía no este condecente con el exhibido en la tienda, siga los pasos abajo para verificar si no hay ninguna promoción alterando el valor del flete. -![por-que-meu-valor-de-frete-esta-errado sp](https://images.ctfassets.net/alneenqid6w5/6Olcu5Bw88Q0Q644gQ06qQ/803b38526bb74d1fcafa2400355b8f1e/por-que-meu-valor-de-frete-esta-errado_sp.jpg) +![por-que-meu-valor-de-frete-esta-errado sp](//images.ctfassets.net/alneenqid6w5/6Olcu5Bw88Q0Q644gQ06qQ/803b38526bb74d1fcafa2400355b8f1e/por-que-meu-valor-de-frete-esta-errado_sp.jpg) ## Promoción @@ -32,4 +32,4 @@ Se calcula el valor de flete en base a varios factores: tabla de flete, adiciona 3. Verifique el box __Valor Total__. 4. Verifique si, entre las promociones, existe alguna con descuento en flete. Para verificar, basta que aceda la promoción del pedido y verifique el tipo de descuento. -![valortotal es](https://images.ctfassets.net/alneenqid6w5/4vNJocmHWEqoqWGQgyU6Ck/d0a87594351705001565612159df9312/valortotal_es.jpg) +![valortotal es](//images.ctfassets.net/alneenqid6w5/4vNJocmHWEqoqWGQgyU6Ck/d0a87594351705001565612159df9312/valortotal_es.jpg) diff --git a/docs/faq/es/why-is-my-stock-negative.md b/docs/faq/es/why-is-my-stock-negative.md index 462e90164..b236579ed 100644 --- a/docs/faq/es/why-is-my-stock-negative.md +++ b/docs/faq/es/why-is-my-stock-negative.md @@ -3,8 +3,8 @@ title: '¿Por qué mi inventario está negativo?' id: frequentlyAskedQuestions_159 status: PUBLISHED createdAt: 2017-04-27T22:39:51.880Z -updatedAt: 2023-03-22T20:34:48.834Z -publishedAt: 2023-03-22T20:34:48.834Z +updatedAt: 2024-04-18T14:18:13.634Z +publishedAt: 2024-04-18T14:18:13.634Z firstPublishedAt: 2017-04-27T23:01:42.612Z contentType: frequentlyAskedQuestion productTeam: Post-purchase diff --git a/docs/faq/es/why-is-my-stores-zoom-not-working.md b/docs/faq/es/why-is-my-stores-zoom-not-working.md index 24e5a3a69..85650fd6a 100644 --- a/docs/faq/es/why-is-my-stores-zoom-not-working.md +++ b/docs/faq/es/why-is-my-stores-zoom-not-working.md @@ -25,7 +25,7 @@ Este tamaño de imagen puede configurarse por el camino abajo: 2. Haga clic en __Configuraciones__. 3. Acceda a la pestaña __Tipos de Archivos__. -![Tipos de Arquivo ES](https://images.ctfassets.net/alneenqid6w5/4j5jxDs3lSgOmgEOgyI2KS/2321dffd3c570bba5bd73b0efba87c4e/Tipos_de_Arquivo_ES.png) +![Tipos de Arquivo ES](//images.ctfassets.net/alneenqid6w5/4j5jxDs3lSgOmgEOgyI2KS/2321dffd3c570bba5bd73b0efba87c4e/Tipos_de_Arquivo_ES.png) El tamaño 1000x1000 significa que el zoom resultante mostrará la imagen en ese tamaño. Por tanto, éste es el tamaño mínimo para que funcione el zoom. diff --git a/docs/faq/es/why-is-the-origin-of-the-orders-different-on-vtex-and-on-google-analytics.md b/docs/faq/es/why-is-the-origin-of-the-orders-different-on-vtex-and-on-google-analytics.md index 495f45b1b..e3f7ccef5 100644 --- a/docs/faq/es/why-is-the-origin-of-the-orders-different-on-vtex-and-on-google-analytics.md +++ b/docs/faq/es/why-is-the-origin-of-the-orders-different-on-vtex-and-on-google-analytics.md @@ -1,10 +1,10 @@ --- title: '¿Por qué el origen de los pedidos está diferente en VTEX y en Google Analytics?' id: frequentlyAskedQuestions_5030 -status: PUBLISHED +status: DRAFT createdAt: 2017-04-27T22:22:57.838Z -updatedAt: 2019-12-31T14:24:58.529Z -publishedAt: 2019-12-31T14:24:58.529Z +updatedAt: 2023-06-21T22:44:36.086Z +publishedAt: firstPublishedAt: 2017-04-27T23:02:44.531Z contentType: frequentlyAskedQuestion productTeam: Identity diff --git a/docs/faq/es/why-is-the-product-not-visible-on-the-website.md b/docs/faq/es/why-is-the-product-not-visible-on-the-website.md index 60a3dacb9..7b8fef230 100644 --- a/docs/faq/es/why-is-the-product-not-visible-on-the-website.md +++ b/docs/faq/es/why-is-the-product-not-visible-on-the-website.md @@ -42,7 +42,7 @@ Te recomendamos que empieces tu búsqueda de errores por el **Catálogo**. Para 1. Accede al Admin VTEX y navega hasta **Productos > Catálogo > Gestión de productos y SKU** para verificar los productos registrados en tu tienda. 2. Busca el producto que deseas mostrar en la lista, tal como se ilustra en la imagen a continuación. - ![01-produto-es](https://images.ctfassets.net/alneenqid6w5/75SkVRup4MW0URypUVayEh/b7bf043742b03bd0ea130f8541a8fbad/01-produto-es.PNG) + ![01-produto-es](//images.ctfassets.net/alneenqid6w5/75SkVRup4MW0URypUVayEh/b7bf043742b03bd0ea130f8541a8fbad/01-produto-es.PNG) 3. Sigue las instrucciones descriptas en las próximas secciones para verificar la información a continuación: * [Producto](#producto) @@ -71,9 +71,9 @@ Para verificar la configuración del producto, es importante que sigas los pasos * En caso de que el producto tenga especificaciones, navega hasta la pestaña **Especificaciones** y verifica que se hayan rellenado los campos correspondientes. 3. Luego de cualquier modificación, haz clic en `Guardar`. -02-campos-produto-pt
Campos que se deben verificar en la página de información del producto
+02-campos-produto-pt
Campos que se deben verificar en la página de información del producto
-03-aba-especificacoes-pt
Pestaña Especificaciones
+03-aba-especificacoes-pt
Pestaña Especificaciones
### SKU @@ -85,16 +85,16 @@ En la página de SKU, en **Productos > Catálogo > Gestión de productos y SKU** | Botón | Descripción | |-|-| - | ![04-botao-precos](https://images.ctfassets.net/alneenqid6w5/7f0NyYsrdO9dRgW2OQb0ND/1343af5f40a6f0a64cdd8378385977c0/04-botao-precos.png) | Permite acceder a la __Lista de precios__ para verificar si existe un precio válido para la política comercial deseada que esté asociado a los SKU del producto. Consulta la sección de [Precios](#precios) para más información. | - | ![05-botao-logistica](https://images.ctfassets.net/alneenqid6w5/4Y2GdsvjxHYkVSBfElhVr9/17742a7ce2632fa9d800d942bb016283/05-botao-logistica.png) | Permite acceder a la página __Gestión del stock__ para verificar si el SKU tiene stock disponible. Consulta la sección de [Logística](#logistica) para más información. | - | ![06-botao-indexed-info](https://images.ctfassets.net/alneenqid6w5/5G3dZgdVZDiPqADnodmHc7/e31e69a2333d82a74ca980303e93b690/06-botao-indexed-info.png) | Permite ver a cada **_seller_** que comercializa el SKU, la política comercial (**Policy**), el precio (**Value**) y la cantidad de SKU en stock (**Quantity**). | + | ![04-botao-precos](//images.ctfassets.net/alneenqid6w5/7f0NyYsrdO9dRgW2OQb0ND/1343af5f40a6f0a64cdd8378385977c0/04-botao-precos.png) | Permite acceder a la __Lista de precios__ para verificar si existe un precio válido para la política comercial deseada que esté asociado a los SKU del producto. Consulta la sección de [Precios](#precios) para más información. | + | ![05-botao-logistica](//images.ctfassets.net/alneenqid6w5/4Y2GdsvjxHYkVSBfElhVr9/17742a7ce2632fa9d800d942bb016283/05-botao-logistica.png) | Permite acceder a la página __Gestión del stock__ para verificar si el SKU tiene stock disponible. Consulta la sección de [Logística](#logistica) para más información. | + | ![06-botao-indexed-info](//images.ctfassets.net/alneenqid6w5/5G3dZgdVZDiPqADnodmHc7/e31e69a2333d82a74ca980303e93b690/06-botao-indexed-info.png) | Permite ver a cada **_seller_** que comercializa el SKU, la política comercial (**Policy**), el precio (**Value**) y la cantidad de SKU en stock (**Quantity**). | 2. En la línea del producto correspondiente al SKU que se verificará, haz clic en la flecha hacia abajo , al lado del botón `Modificar`. 3. Haz clic en la opción** SKU** para acceder a la lista detallada de los SKU. 4. En la columna **Status**, verifica que el status indicado sea `Activo`. Si los SKU están activos, continúa con el paso 7. 5. Si algún SKU está con el status `Inactivo`, haz clic en `Modificar` para ver la información detallada del SKU. - ![07-catalogo-skus-es](https://images.ctfassets.net/alneenqid6w5/6hs2pWjN8Mze7A274XRAm3/720d48a725fe4740f78466149846d29a/07-catalogo-skus-es.png) + ![07-catalogo-skus-es](//images.ctfassets.net/alneenqid6w5/6hs2pWjN8Mze7A274XRAm3/720d48a725fe4740f78466149846d29a/07-catalogo-skus-es.png) 6. En la página de información del SKU, el próximo paso es verificar los ítems que se enumeran a continuación. * **Activar SKU si es posible:** verifica si esta opción está seleccionada. De lo contrario, el SKU no se mostrará. Activar esta opción significa determinar que el SKU se activará si cumple con los requisitos necesarios: @@ -107,9 +107,9 @@ En la página de SKU, en **Productos > Catálogo > Gestión de productos y SKU** 8. Verifica si el SKU incluye al menos una imagen. Si no la tiene, el SKU no se activará. Realiza el paso a continuación para corregir este problema. 9. Haz clic en `Insertar` para subir una imagen nueva. Si lo prefieres, haz clic en `Asociar a las imágenes existentes` para incluir una imagen que ya se utilice en otro SKU. -08-aba-imagens-pt
Pestaña Imágenes
+08-aba-imagens-pt
Pestaña Imágenes
-![09-sku-imagens-es](https://images.ctfassets.net/alneenqid6w5/1JJflflW0ACgVn05sRv29x/06bad0f8081c24488cee7ec6d0853853/09-sku-imagens-es.PNG) +![09-sku-imagens-es](//images.ctfassets.net/alneenqid6w5/1JJflflW0ACgVn05sRv29x/06bad0f8081c24488cee7ec6d0853853/09-sku-imagens-es.PNG) ### Información indexada @@ -123,13 +123,13 @@ El registro de indexación muestra el status de cada SKU del producto. Si hay al En el ejemplo a continuación, podemos llegar a la conclusión de que el SKU no está disponible por falta de ítems en el stock: -![10-indexed-info-code](https://images.ctfassets.net/alneenqid6w5/3J8ZK4CikAYOwYh8GAzbWa/eade8a30097193dabb38a1085d28defa/Group_1__7_.png) +![10-indexed-info-code](//images.ctfassets.net/alneenqid6w5/3J8ZK4CikAYOwYh8GAzbWa/eade8a30097193dabb38a1085d28defa/Group_1__7_.png) A partir de esto, es posible tomar medidas para corregir el problema. En el caso del ejemplo, sería necesario ajustar el número de ítems en el stock del sistema de [Logística](#logistica). Un SKU activo y sin errores tendrá el registro en el indexador parecido al que se muestra a continuación: -![11-indexed-info-code-active](https://images.ctfassets.net/alneenqid6w5/3Sd3Ta5gzKo0LY9dMHmCqp/059ed660c68d5e05fbe5f2ac0c571326/11-indexed-info-code-active.png) +![11-indexed-info-code-active](//images.ctfassets.net/alneenqid6w5/3Sd3Ta5gzKo0LY9dMHmCqp/059ed660c68d5e05fbe5f2ac0c571326/11-indexed-info-code-active.png)

Si la información de la indexación no muestra ningún motivo para la falta de disponibilidad de los productos, y si no encontraste ningún error en el registro de los productos y SKU, probablemente lo que resuelva el problema sea volver a indexar el producto.

@@ -147,7 +147,7 @@ En el módulo de **Precios**, es importante verificar que los SKU del producto t En el ejemplo a continuación, hay dos SKU sin precio base registrado. Es por esto que no hay un precio ingresado en la columna de la política comercial. Solo aparece la información _Precio no registrado_. -![12-precos-es](https://images.ctfassets.net/alneenqid6w5/3XrEvLWMmU3LlsxF75v9NN/35266b55e248d148f419219696f5b661/12-precos-es.PNG) +![12-precos-es](//images.ctfassets.net/alneenqid6w5/3XrEvLWMmU3LlsxF75v9NN/35266b55e248d148f419219696f5b661/12-precos-es.PNG) ### Crear precio base @@ -175,7 +175,7 @@ El **Simulador de envío** sirve para verificar si el ítem está en stock y si 2. Completa la información necesaria que se describe en el [Simulador de envío](https://help.vtex.com/es/tutorial/simulador-de-envio--tutorials_144). 3. Haz clic en `Simulación de envío`. -![13-simular-frete-es](https://images.ctfassets.net/alneenqid6w5/rJE0n5ZijrAerIWzzf2Gy/9d99f84da1c2fa38d8457f1668eb4a5f/13-simular-frete-es.PNG) +![13-simular-frete-es](//images.ctfassets.net/alneenqid6w5/rJE0n5ZijrAerIWzzf2Gy/9d99f84da1c2fa38d8457f1668eb4a5f/13-simular-frete-es.PNG)

Para revisar un ítem específico, debes realizar la simulación con un código postal que cubra todas las políticas de envío registradas. Así sabrás que si un ítem no está disponible para ese CP, tampoco lo estará para algún otro.

@@ -183,7 +183,7 @@ El **Simulador de envío** sirve para verificar si el ítem está en stock y si El resultado obtenido indica si el producto está disponible o no para ser entregado en la dirección informada y cuáles son las mejores opciones de envío. Ejemplo: si no hay ítems suficientes disponibles en stock, el simulador mostrará el siguiente mensaje: -![14-simulador-motivos-es](https://images.ctfassets.net/alneenqid6w5/4oVBH9r7Vs3jDWZF2MUqdO/2edfa46661ba21558a2d9ee2c5507a67/14-simulador-motivos-es.PNG) +![14-simulador-motivos-es](//images.ctfassets.net/alneenqid6w5/4oVBH9r7Vs3jDWZF2MUqdO/2edfa46661ba21558a2d9ee2c5507a67/14-simulador-motivos-es.PNG) Para más información sobre cómo usar el simulador, consulta el tutorial [Simulador de envío](https://help.vtex.com/es/tutorial/simulador-de-envio--tutorials_144). @@ -204,7 +204,7 @@ Si un producto no está disponible en el sitio web por falta de _ítems_ en el _ 3. Para actualizar el recuento de stock, escribe la cantidad actual en la columna **Actualizar recuento** en la línea del SKU deseado, según la imagen a continuación. 4. Haz clic en `Guardar`. -![15-gerenciar-inventario-es](https://images.ctfassets.net/alneenqid6w5/7gcnOqUFhzOrvf0EPJTTeM/f8fcc9989836959c1c300c332bffb91e/15-gerenciar-inventario-es.gif) +![15-gerenciar-inventario-es](//images.ctfassets.net/alneenqid6w5/7gcnOqUFhzOrvf0EPJTTeM/f8fcc9989836959c1c300c332bffb91e/15-gerenciar-inventario-es.gif) Para más información, consulta el tutorial [Gestión del stock](https://help.vtex.com/es/tutorial/gestionar-items-en-inventario--tutorials_139). @@ -249,7 +249,7 @@ Sigue los pasos a continuación para verificar la plantilla que está usando tu En el ejemplo a continuación, la plantilla estándar que se usó es `vtex.curbside-pickup@0.x:store.curbside-pickup` y no hay una plantilla condicional. - ![16-templates-cms-es](https://images.ctfassets.net/alneenqid6w5/5EMFVK2j0O7l6im1ZJIQQI/c23d4524c1339d0f952613f13c4c3cac/16-templates-cms-es.PNG) + ![16-templates-cms-es](//images.ctfassets.net/alneenqid6w5/5EMFVK2j0O7l6im1ZJIQQI/c23d4524c1339d0f952613f13c4c3cac/16-templates-cms-es.PNG) 4. Luego, debes configurar los bloques incluidos en la plantilla utilizada, tal como se indica en [Templates](#templates). diff --git a/docs/faq/es/why-is-the-thumb-image-of-poor-quality.md b/docs/faq/es/why-is-the-thumb-image-of-poor-quality.md index 2617eca32..2454feb0d 100644 --- a/docs/faq/es/why-is-the-thumb-image-of-poor-quality.md +++ b/docs/faq/es/why-is-the-thumb-image-of-poor-quality.md @@ -25,6 +25,6 @@ Para activar esta configuración: 3. Haz clic en **Editar** en la línea `Producto - Thumb`. 4. En el panel que aparece, se puede elegir el tamaño máximo del archivo para las imágenes en miniaturas en el campo **Tamaño máximo en KB**. -![Configuración de tipo de archivo en CMS](https://images.ctfassets.net/alneenqid6w5/6aprfJCiiT9y05IAsRvwH/3eb78e622efb3066eee570dc342c1a20/ES.PNG) +![Configuración de tipo de archivo en CMS](//images.ctfassets.net/alneenqid6w5/6aprfJCiiT9y05IAsRvwH/3eb78e622efb3066eee570dc342c1a20/ES.PNG) También te recomendamos que leas el artículo [Mejorar la performance de imágenes de productos](https://help.vtex.com/pt/tutorial/improving-the-performance-of-product-images/) para aprender cómo mejorar la calidad de cualquier imagen de la tienda reduciendo al máximo cualquier alteración en la performance de la carga de la página. diff --git a/docs/faq/es/why-was-a-customer-able-to-register-a-cpf-in-a-cnpj-field.md b/docs/faq/es/why-was-a-customer-able-to-register-a-cpf-in-a-cnpj-field.md index ad15c1c30..88c87fcac 100644 --- a/docs/faq/es/why-was-a-customer-able-to-register-a-cpf-in-a-cnpj-field.md +++ b/docs/faq/es/why-was-a-customer-able-to-register-a-cpf-in-a-cnpj-field.md @@ -21,7 +21,7 @@ Siga estos pasos para validar la información: 1. Acceda al Admin de su tienda: `https://{AccountName}.myvtex.com/admin`. 2. En el menú lateral del Admin, haga clic en __Master Data__. 3. En el cuadro __Profile System__, haga clic en __Clientes__. -4. Seleccione la opción __E-mail__ y busque el correo electrónico del cliente.![e-mail - Master Data](https://images.ctfassets.net/alneenqid6w5/cjpYKSZ1i8USYqs8Yga4E/df2c4793391483458ffcf8209a222f69/e-mail_-_Master_Data.png) +4. Seleccione la opción __E-mail__ y busque el correo electrónico del cliente.![e-mail - Master Data](//images.ctfassets.net/alneenqid6w5/cjpYKSZ1i8USYqs8Yga4E/df2c4793391483458ffcf8209a222f69/e-mail_-_Master_Data.png) 5. Haga clic en el registro del cliente para acceder a los detalles del perfil. En la sección __Contato__, usted verá que la opción `Es Empresa?` Se llena con el valor `No`. Al mismo tiempo, en la sección __Datos de la empresa__, usted verá que el campo `Tipo documento` tiene el valor `cnpj`. diff --git a/docs/faq/es/why-was-the-item-splitted-in-the-cart.md b/docs/faq/es/why-was-the-item-splitted-in-the-cart.md index d2eced698..2d4a0cc72 100644 --- a/docs/faq/es/why-was-the-item-splitted-in-the-cart.md +++ b/docs/faq/es/why-was-the-item-splitted-in-the-cart.md @@ -3,8 +3,8 @@ title: 'Por qué se separó el producto en el carrito?' id: frequentlyAskedQuestions_350 status: PUBLISHED createdAt: 2017-04-27T22:37:20.610Z -updatedAt: 2019-12-31T14:24:24.843Z -publishedAt: 2019-12-31T14:24:24.843Z +updatedAt: 2023-07-12T18:31:38.375Z +publishedAt: 2023-07-12T18:31:38.375Z firstPublishedAt: 2017-04-27T23:01:45.290Z contentType: frequentlyAskedQuestion productTeam: Shopping @@ -14,13 +14,13 @@ locale: es legacySlug: por-que-se-separo-el-producto-del-carrito --- -Este escenario sucede cuando más de un artículo del mismo SKU se separa en más de una línea en el carrito. +Este escenario sucede cuando más de un artículo del mismo SKU se separa en más de una línea en el carrito. Esto ocurre por una acción llamada "prorrateo" - es la división de un valor entre artículos. -Esto ocurre por una acción llamada "prorrateo" - es la división de un valor entre artículos. Pero hay escenarios en que el importe de descuento es indivisible por el número de artículos, especialmente en los casos en que el SKU tiene una unidad de multiplicación, por lo que necesitamos dar diferentes descuentos para los artículos del mismo SKU, de manera que el importe de descuento sea correcto. Lo que termina dejando los precios diferentes y separando cada unidad en una fila. Vea mejor esta explicación con el siguiente ejemplo. +Pero hay escenarios en que el importe de descuento es indivisible por el número de artículos, especialmente en los casos en que el SKU tiene una unidad de multiplicación, por lo que necesitamos dar diferentes descuentos para los artículos del mismo SKU, de manera que el importe de descuento sea correcto. Lo que termina dejando los precios diferentes y separando cada unidad en una fila. Vea mejor esta explicación con el siguiente ejemplo. -![](//images.contentful.com/alneenqid6w5/5XCSjyHOKsKI4GaQqYMUcs/65984bd4a878563818fa92d1f58a0db9/Por_que_o_item_do_carrinho_foi_separado.jpg) +![Por que o item do carrinho foi separado](//images.ctfassets.net/alneenqid6w5/5XCSjyHOKsKI4GaQqYMUcs/4e46b5b17ed4c3eeb1cfba4e3440d845/Por_que_o_item_do_carrinho_foi_separado.jpg) -1. Unidad de multiplicación; -2. Precio del producto después del descuento; -3. Precio del producto con la diferencia debido al prorrateo; +1. Unidad de multiplicación. +2. Precio del producto después del descuento. +3. Precio del producto con la diferencia debido al prorrateo. 4. Descuento aplicado. diff --git a/docs/faq/es/why-was-the-user-id-requested-at-checkout-when-the-purchase-was-concluded.md b/docs/faq/es/why-was-the-user-id-requested-at-checkout-when-the-purchase-was-concluded.md index 8da2b358c..f75615794 100644 --- a/docs/faq/es/why-was-the-user-id-requested-at-checkout-when-the-purchase-was-concluded.md +++ b/docs/faq/es/why-was-the-user-id-requested-at-checkout-when-the-purchase-was-concluded.md @@ -18,7 +18,7 @@ Existe una regla de seguridad en el Checkout que está relacionada con la facili Como el SmartCheckout permite cerrar una compra sólo con el email y con el CVV de la tarjeta, si el cliente ya ha finalizado la compra anteriormente, limitamos la cantidad de finalización de compra sin éxito a 3. Depois de eses 3 intentos, solicitamos el login del cliente. -![LoginES](https://images.ctfassets.net/alneenqid6w5/3iJKRBnU00IAwu24SMey0y/50a69e45f7f1a8380e0299490fb58603/LoginES.png) +![LoginES](//images.ctfassets.net/alneenqid6w5/3iJKRBnU00IAwu24SMey0y/50a69e45f7f1a8380e0299490fb58603/LoginES.png) O sea, en el caso de que el cliente finalice la compra tan sólo con el email y el CVV de la tarjeta de crédito y la autorización de la operadora no ocurra en hasta 3 veces seguidas, es mostrada la pantalla de login para que el cliente siga intentando comprar. Ese conteo vuelve al inicio cuando el cliente inicia sesión y completa con éxito su compra. diff --git a/docs/faq/es/why-wasnt-the-promotion-applied-to-the-marketplace.md b/docs/faq/es/why-wasnt-the-promotion-applied-to-the-marketplace.md index 145a777ee..b77c277a9 100644 --- a/docs/faq/es/why-wasnt-the-promotion-applied-to-the-marketplace.md +++ b/docs/faq/es/why-wasnt-the-promotion-applied-to-the-marketplace.md @@ -16,7 +16,7 @@ legacySlug: por-que-la-promocion-no-fue-aplicada-em-el-marketplace Para crear una promoción para marketplaces, el escenario es casi el mismo de una promoción común. Sin embargo, se debe seleccionar en el campo **política comercial** el valor **Tienda(s) de tercero(s)** y seleccionar la **política comercial** usada por el marketplace o llenar el campo **afiliado** con el ID del marketplace. -![marketplace.ess](https://images.ctfassets.net/alneenqid6w5/1eKWkGJX4m9jrQC971dxJH/50bec937a116cdd40cdcd26fc6c337ce/marketplace.ess.png) +![marketplace.ess](//images.ctfassets.net/alneenqid6w5/1eKWkGJX4m9jrQC971dxJH/50bec937a116cdd40cdcd26fc6c337ce/marketplace.ess.png) Para obtener más información sobre cómo hacerlo, lea nuestro [artículo sobre cómo crear promoción para el marketplace](/es/tutorial/promocion-para-marketplace). diff --git a/docs/faq/pt/blocking-customizations-to-troubleshoot-front-end-issues.md b/docs/faq/pt/blocking-customizations-to-troubleshoot-front-end-issues.md index 56fa2bdbd..1929b0e69 100644 --- a/docs/faq/pt/blocking-customizations-to-troubleshoot-front-end-issues.md +++ b/docs/faq/pt/blocking-customizations-to-troubleshoot-front-end-issues.md @@ -29,11 +29,11 @@ Para configurar o [Chrome DevTools](https://developer.chrome.com/docs/devtools/) 1. Abra o [Google Chrome](https://www.google.com/intl/pt-BR/chrome/) no seu computador. 2. Clique no botão `F12` do seu teclado ou com o botão direito do mouse em qualquer lugar da tela e selecione **Inspecionar**. 3. Clique nos três pontos verticais na parte superior direita da página, conforme indicado na imagem abaixo. -![Customizations1 - PT](https://images.ctfassets.net/alneenqid6w5/3fMKFRgHKwCa8dlwcMbnDk/cb8f01010eb287fcc5b63f2b9956a2ad/Captura_de_Tela_2022-09-20_a__s_14.51.15.png) +![Customizations1 - PT](//images.ctfassets.net/alneenqid6w5/3fMKFRgHKwCa8dlwcMbnDk/cb8f01010eb287fcc5b63f2b9956a2ad/Captura_de_Tela_2022-09-20_a__s_14.51.15.png) 4. Selecione **Mais ferramentas** e, em seguida, **Bloqueios de solicitação de rede** para bloquear todas as customizações feitas via CSS, JavaScript e Google Tag Manager. -![Customizations2 - PT](https://images.ctfassets.net/alneenqid6w5/7wjDCIMx0j0VMLFBlJs4x3/cee054457174fb6309d84826753d7411/Captura_de_Tela_2022-09-20_a__s_14.59.20.png) +![Customizations2 - PT](//images.ctfassets.net/alneenqid6w5/7wjDCIMx0j0VMLFBlJs4x3/cee054457174fb6309d84826753d7411/Captura_de_Tela_2022-09-20_a__s_14.59.20.png) 5. A aba **Bloqueios de solicitação de rede** abrirá em seguida como mostra a imagem abaixo: -![Customizations3 - PT](https://images.ctfassets.net/alneenqid6w5/1oi04fyBlkMVmio4LtMVcv/8eaa7683eaccc0f4af13088a328c022b/Captura_de_Tela_2022-09-20_a__s_15.00.47.png) +![Customizations3 - PT](//images.ctfassets.net/alneenqid6w5/1oi04fyBlkMVmio4LtMVcv/8eaa7683eaccc0f4af13088a328c022b/Captura_de_Tela_2022-09-20_a__s_15.00.47.png) 6. Clique em `Adicionar padrão` para definir o primeiro recursos será bloqueado. Para adicionar mais recursos, clique em `+` e, depois de defini-lo, clique em `Adicionar`. Essa configuração precisa ser feita apenas uma vez no seu navegador. Inclua os itens abaixo: * `*/arquivos/*.js` @@ -42,7 +42,7 @@ Para configurar o [Chrome DevTools](https://developer.chrome.com/docs/devtools/) * `*/files/*.css` * `*gtm.js*` -![Customizations4 - PT](https://images.ctfassets.net/alneenqid6w5/49opNOaTq3t2xJ2HpAnuo1/021f16c927cedf17ec8c8410b447c026/Captura_de_Tela_2022-09-20_a__s_15.14.39.png) +![Customizations4 - PT](//images.ctfassets.net/alneenqid6w5/49opNOaTq3t2xJ2HpAnuo1/021f16c927cedf17ec8c8410b447c026/Captura_de_Tela_2022-09-20_a__s_15.14.39.png)
  1. Marque a opção Ativar bloqueio de solicitação de rede e habilite todos os checkboxes abaixo. Essa será a configuração que ficará definida por padrão, com todas as opções habilitadas para bloqueio.
  2. Agora atualize a página. Ela será exibida sem os componentes customizados.
  3. diff --git a/docs/faq/pt/change-seller-for-affiliations-that-support-native-split-faq.md b/docs/faq/pt/change-seller-for-affiliations-that-support-native-split-faq.md index 60d0ee256..36fb365b2 100644 --- a/docs/faq/pt/change-seller-for-affiliations-that-support-native-split-faq.md +++ b/docs/faq/pt/change-seller-for-affiliations-that-support-native-split-faq.md @@ -31,7 +31,7 @@ Por isso, para ter acesso ao change seller, a afiliação com split deve ser con - __Use O Comportamento Recomendado Pelo Processador de Pagamentos__. - __Desativado: Não Capturado Automaticamente__. -![Captura automática de pagamento](https://images.ctfassets.net/alneenqid6w5/6oARqXfu6KSJ6g8ZH4069P/cf5b21c4ecb29930d9e52d7df430d60c/Captura_Autom__tica.png) +![Captura automática de pagamento](//images.ctfassets.net/alneenqid6w5/6oARqXfu6KSJ6g8ZH4069P/cf5b21c4ecb29930d9e52d7df430d60c/Captura_Autom__tica.png) ### Selecionando o comportamento de liquidação não automática, quando o pagamento será liquidado? diff --git a/docs/faq/pt/fix-redirect-error-in-pagseguro.md b/docs/faq/pt/fix-redirect-error-in-pagseguro.md index 276623fb1..580f53633 100644 --- a/docs/faq/pt/fix-redirect-error-in-pagseguro.md +++ b/docs/faq/pt/fix-redirect-error-in-pagseguro.md @@ -3,8 +3,8 @@ title: 'Corrigir erro de redirecionamento no PagSeguro' id: 5b1lVDQ9HUKQs4Wy24uWq2 status: PUBLISHED createdAt: 2018-02-15T16:07:47.669Z -updatedAt: 2019-12-31T14:23:59.281Z -publishedAt: 2019-12-31T14:23:59.281Z +updatedAt: 2024-02-16T12:41:04.461Z +publishedAt: 2024-02-16T12:41:04.461Z firstPublishedAt: 2018-02-15T17:26:16.189Z contentType: frequentlyAskedQuestion productTeam: Financial @@ -14,24 +14,24 @@ locale: pt legacySlug: corrigir-erro-de-redirecionamento-no-pagseguro --- +
    Essa integração de pagamento não pode ser mais configurada na plataforma devido ao processo de remoção de provedores legados e o artigo será removido em breve do Help Center. Verifique com o seu provedor maiores informações sobre o desenvolvimento da nova integração de pagamento e os passos necessários para a migração das configurações em sua loja.
    + Caso você esteja encontrando __problemas de redirecionamento__ utilizando o Pagseguro, é provável que o *redirect* do PagSeguro esteja configurado de forma errada. Para corrigir o problema, há duas opções: Configurar o PagSeguro *com redirect* da forma correta ou configurar o PagSeguro *sem redirect*. ## Configurar o PagSeguro *com redirect* -### Configurar Afiliação de Gateway PagSeguro +### Configurar Gateway PagSeguro -1. Acesse a seção de __Pagamentos__. -2. Clique no botão __Configurações__. -3. Clique na aba __Afiliações de Gateways__. -4. Clique no botão __+__ no canto superior direito da tela. -5. Clique na afiliação __PagSeguro__. -6. Preencha os campos __email__ e __token__ com as informações fornecidas pelo PagSeguro. -7. Siga a orientação __Configuração do redirecionamento__ descrita no painel de configuração. -8. Clique em __Salvar__. +1. No Admin VTEX, acesse __Configurações da loja > Pagamentos > Provedores__, ou digite __Provedores__ na barra de busca no topo da página. +2. Na tela de provedores, clique no botão `Novo provedor`. +3. Digite o nome __PagSeguro__ na barra de busca e clique sobre o nome do provedor. +4. Preencha os campos __email__ e __token__ com as informações fornecidas pelo PagSeguro. +5. Siga a orientação __Configuração do redirecionamento__ descrita no painel de configuração. +6. Clique em `Salvar`. -### Configurar Condição de Pagamento PagSeguro +### Configurar condição de pagamento PagSeguro 1. Depois de configurar corretamente a Afiliação de Gateway no passo anterior, clique na aba __Condições de Pagamento__. 2. Clique no botão __+__ no canto superior direito da tela. @@ -43,7 +43,7 @@ Para corrigir o problema, há duas opções: Configurar o PagSeguro *com redirec ## Configurar o PagSeguro *sem redirect* -### Configurar afiliação de gateway PagSeguro sem redirect +### Configurar gateway PagSeguro sem redirect 1. Acesse a seção de __Pagamentos__. 2. Clique no botão __Configurações__. diff --git a/docs/faq/pt/how-do-i-find-the-order-nsu-and-tid.md b/docs/faq/pt/how-do-i-find-the-order-nsu-and-tid.md index 2bb662dbf..7bcd9be55 100644 --- a/docs/faq/pt/how-do-i-find-the-order-nsu-and-tid.md +++ b/docs/faq/pt/how-do-i-find-the-order-nsu-and-tid.md @@ -24,4 +24,4 @@ NSU e TID são dados de pagamento que ficam registrados em __Pagamentos__, na se Essas informações são informadas à VTEX durante as transações e são organizadas para uma simples visualização em **+ Informações**, no [detalhe do pedido](/pt/tutorial/como-visualizar-detalhes-do-pedido "detalhe do pedido"), conforme imagem abaixo: -![mais-informações-detalhes-pedido pt](https://images.ctfassets.net/alneenqid6w5/5SaZEE8HcJHaXfdahYfueX/aae0b71aea18bd58876bdf3b5af7ca4e/mais-informa____es-detalhes-pedido_pt.png) +![mais-informações-detalhes-pedido pt](//images.ctfassets.net/alneenqid6w5/5SaZEE8HcJHaXfdahYfueX/aae0b71aea18bd58876bdf3b5af7ca4e/mais-informa____es-detalhes-pedido_pt.png) diff --git a/docs/faq/pt/how-does-vtex-support-work.md b/docs/faq/pt/how-does-vtex-support-work.md index 1faf652d7..9e5037a3e 100644 --- a/docs/faq/pt/how-does-vtex-support-work.md +++ b/docs/faq/pt/how-does-vtex-support-work.md @@ -3,8 +3,8 @@ title: 'Como funciona o suporte da VTEX?' id: 3kACEfni4m8Yxa1vnf2ebe status: PUBLISHED createdAt: 2019-03-10T19:06:12.818Z -updatedAt: 2022-12-23T15:50:55.141Z -publishedAt: 2022-12-23T15:50:55.141Z +updatedAt: 2024-01-08T19:15:40.782Z +publishedAt: 2024-01-08T19:15:40.782Z firstPublishedAt: 2019-03-10T19:08:36.723Z contentType: frequentlyAskedQuestion productTeam: Others @@ -16,6 +16,8 @@ legacySlug: planos-de-suporte Na VTEX, compartilhamos a responsabilidade pelo sucesso dos nossos clientes. Nossos planos de suporte permitem que você receba o nível adequado de atenção e expertise para fazer o melhor uso da plataforma e desenvolver o seu negócio. Com isso, você pode mitigar os riscos da sua operação digital e manter seus custos operacionais sob controle. +
    É necessário habilitar a autorização de suporte no License Manager para que o usuário tenha acesso ao Suporte da VTEX. Esta configuração é válida apenas para contas no Brasil.
    + ## Suporte Todos os clientes têm acesso a atendimento fornecido por nosso time de especialistas do time de Suporte. Estes especialistas estão preparados para proporcionar a melhor experiência possível para a solução dos chamados. Para contatá-los, é necessário [abrir um chamado por meio do sistema de tickets](https://help.vtex.com/pt/tutorial/abrir-chamados-para-o-suporte-vtex--16yOEqpO32UQYygSmMSSAM?locale=pt). @@ -32,11 +34,11 @@ Enquanto seu ticket não é solucionado, você pode acompanhar o status dele pel Para melhor atender clientes globais em diferentes países, nosso time de Customer Excellence funciona de forma independente por região. Cada região tem autonomia para definir a organização e disponibilidade do seu time, o nível de serviço (SLA de atendimento) e os recursos adicionais de suporte: -- América Latina (LATAM, ex. Brasil) +- América Latina (LATAM) - Ásia-Pacífico (APAC) - [Brasil](/pt/faq/suporte-vtex-brasil--5q861sTw1n7H2BENOu7ls9) - [Estados Unidos (EUA)](/en/faq/vtex-support-united-states--Bm45YFp68QRe1Z5r2oa07) -- Europa, Oriente Médio e África (EMEA) +- [Europa, Oriente Médio e África (EMEA)](https://help.vtex.com/faq/suporte-vtex-emea--5ePu2qkCfmE0IEKDFKg53F) ### Pesquisa de Satisfação @@ -48,14 +50,10 @@ Para acessá-la, vá até o menu __Configurações da Conta__ e clique em __Pesq ### Monitoramento em tempo real -Prezamos pela transparência quanto à integridade dos nossos sistemas. Por isso, sempre que houver um problema crítico que afete vendas das lojas ou impacte o funcionamento da plataforma, faremos a comunicação proativa com clientes e parceiros por meio de três canais: - -- O painel [Healthcheck](http://healthcheck.vtex.com/) apresenta módulos responsáveis pelo monitoramento de cada serviço da VTEX em tempo real. Exibimos um indicador do funcionamento de cada módulo e o horário da última atualização, alertando quando algum recurso estiver indisponível ou com funcionamento degradado. +Prezamos pela transparência quanto à integridade dos nossos sistemas. Por isso, sempre que houver um problema crítico que afete vendas das lojas ou impacte o funcionamento da plataforma, faremos a comunicação proativa com clientes e parceiros por meio dos canais a seguir: - A página de [Status](https://status.vtex.com/) exibe uma linha do tempo com o histórico recente de incidentes do sistema. Nesse histórico, detalhamos as informações de cada incidente: o que aconteceu, quais módulos foram afetados, a sequência de ações até sua resolução e um resumo do ocorrido ao final. -- A página de [Releases](https://releases.vtex.com/) exibe uma linha do tempo, detalhada por módulo e versão, de todas atualizações feitas nos ambientes stable e beta. - Tomaremos todas as providências cabíveis para resolver a situação o quanto antes e garantir o cumprimento do nosso [SLA](https://help.vtex.com/pt/tutorial/o-que-e-o-sla-de-operacao-da-plataforma--2cIFrsY5S8usk84OU4QOKm?locale=pt) previsto em contrato. ### Help Center @@ -70,10 +68,7 @@ Neste [portal para desenvolvedores](https://developers.vtex.com), você encontra No painel administrativo temos nosso canal de comunicação de atualizações no produto, em que publicamos comunicados sempre que alguma funcionalidade nova é lançada ou alguma ação é necessária para evitar uma interrupção de serviço. Estes comunicados também estão disponíveis na seção de [Novidades](https://help.vtex.com/pt/announcements) do Help Center. -Atualizações técnicas, voltadas para desenvolvedores e parceiros, são publicadas na seção de [Release Notes](https://developers.vtex.com/changelog) do Developer Portal. Isso inclui atualizações nas APIs, novos guias de desenvolvimento e comunicados sobre o VTEX IO. +Atualizações técnicas, voltadas para desenvolvedores e parceiros, são publicadas na seção de [Release Notes](https://developers.vtex.com/updates/release-notes) do Developer Portal. Isso inclui atualizações nas APIs, novos guias de desenvolvimento e comunicados sobre o VTEX IO. Lançamentos que tenham uma relevância maior para o mercado, como novos produtos, novos recursos de grande impacto para produtos existentes e atualizações da empresa são divulgados no [Blog](https://vtex.com/pt-br/category/produto/) e na newsletter mensal do produto. -## Serviços adicionais sob demanda - -Para as situações em que nossos clientes precisam de um auxílio maior para projetos mais complexos, oferecemos serviços de consultoria de projetos. Caso haja interesse, seu Customer Success Manager poderá orientá-lo sobre as alternativas disponíveis e fazer o direcionamento interno da demanda para os times responsáveis. diff --git a/docs/faq/pt/how-to-associate-two-promotions-to-the-same-coupon.md b/docs/faq/pt/how-to-associate-two-promotions-to-the-same-coupon.md index 006608653..67153d3bd 100644 --- a/docs/faq/pt/how-to-associate-two-promotions-to-the-same-coupon.md +++ b/docs/faq/pt/how-to-associate-two-promotions-to-the-same-coupon.md @@ -31,7 +31,7 @@ Confira abaixo como realizar esse processo: 4. Vá para a seção __Quais as condições para a promoção ser válida?__. 5. Insira o código do cupom em __utm_source__. - ![Sincronizar promoções no mesmo cupom - 1 - PT](https://images.ctfassets.net/alneenqid6w5/7yJhwPnclx3tCiJdgpcYyv/070d7f66702c0c4c71fa1431b3d896fc/7yJhwPnclx3tCiJdgpcYyv_-_PT.png) + ![Sincronizar promoções no mesmo cupom - 1 - PT](//images.ctfassets.net/alneenqid6w5/7yJhwPnclx3tCiJdgpcYyv/070d7f66702c0c4c71fa1431b3d896fc/7yJhwPnclx3tCiJdgpcYyv_-_PT.png) 6. Clique em `Criar cupom a partir das UTMs acima`. 7. Clique em `Salvar`. @@ -39,6 +39,6 @@ Confira abaixo como realizar esse processo: 9. Repita o processo com a segunda promoção regular. 10. Ao final, ambas as promoções devem apresentar a mesma UTM. - ![Sincronizar promoções no mesmo cupom - 2 - PT](https://images.ctfassets.net/alneenqid6w5/5nhdQy1Y4YWs4pHHokSA44/4aebcc54458e4661a94360cf6d9f566a/5nhdQy1Y4YWs4pHHokSA44_-_PT.png) + ![Sincronizar promoções no mesmo cupom - 2 - PT](//images.ctfassets.net/alneenqid6w5/5nhdQy1Y4YWs4pHHokSA44/4aebcc54458e4661a94360cf6d9f566a/5nhdQy1Y4YWs4pHHokSA44_-_PT.png) Desse modo, o cliente pode abater os dois valores antes de finalizar a compra. diff --git a/docs/faq/pt/how-to-edit-a-whatsapp-link.md b/docs/faq/pt/how-to-edit-a-whatsapp-link.md index 1b8461129..5c671cfd2 100644 --- a/docs/faq/pt/how-to-edit-a-whatsapp-link.md +++ b/docs/faq/pt/how-to-edit-a-whatsapp-link.md @@ -18,7 +18,7 @@ No painel da **VTEX Assisted Sales (SuiteShare)**, acesse a opção _**Atrair > Na nova página, localize o link que você deseja editar, clique na seta localizada no lado direito e clique na opção **Editar**.  -![LinkWhatsapp](https://images.ctfassets.net/alneenqid6w5/4o2p2Hz94PIONgv9fK3Wzs/ac8052b0a1343b7437699b3ce1318d22/LinkWhatsapp.png) +![LinkWhatsapp](//images.ctfassets.net/alneenqid6w5/4o2p2Hz94PIONgv9fK3Wzs/ac8052b0a1343b7437699b3ce1318d22/LinkWhatsapp.png) Pronto, basta editar a opção desejada.  diff --git a/docs/faq/pt/how-to-find-facebook-pixel.md b/docs/faq/pt/how-to-find-facebook-pixel.md index f9f0f9f4a..0ac44adbc 100644 --- a/docs/faq/pt/how-to-find-facebook-pixel.md +++ b/docs/faq/pt/how-to-find-facebook-pixel.md @@ -16,16 +16,16 @@ legacySlug: como-encontrar-pixel-do-facebook Para começar a capturar dados do público por meio do Link Manager, você precisa configurar os pixels para cada uma das suas plataformas de publicidade. Para encontrar seu ID de pixel no Facebook, siga as instruções abaixo. Não tem um pixel do Facebook configurado? [Siga as instruções aqui para começar](https://www.facebook.com/business/help/952192354843755). -![Pixel Facebook](https://images.ctfassets.net/alneenqid6w5/SyRmwIJcSHT6hub7cHL0i/57094d247c03c7768144dce07fc4f88c/Facebook1.png) +![Pixel Facebook](//images.ctfassets.net/alneenqid6w5/SyRmwIJcSHT6hub7cHL0i/57094d247c03c7768144dce07fc4f88c/Facebook1.png) Faça o login no Facebook e vá para sua conta do Gerenciador de Anúncios. Abra a barra de navegação e selecione Gerenciador de eventos. -![Gerenciador de Negócios Facebook](https://images.ctfassets.net/alneenqid6w5/2zRxhjDHyVTj1VqTOKjnP3/ff5aa015c1ca8809ce3cf43b2c2e4644/Facebook2.png) +![Gerenciador de Negócios Facebook](//images.ctfassets.net/alneenqid6w5/2zRxhjDHyVTj1VqTOKjnP3/ff5aa015c1ca8809ce3cf43b2c2e4644/Facebook2.png) Copie o Pixel ID do pixel que você deseja usar. -![Pixel ID](https://images.ctfassets.net/alneenqid6w5/1ViWYddvpIbNYruMIjG9Xx/aa38ac1dc6d812a86e7a962752d59369/Facebook3.png) +![Pixel ID](//images.ctfassets.net/alneenqid6w5/1ViWYddvpIbNYruMIjG9Xx/aa38ac1dc6d812a86e7a962752d59369/Facebook3.png) Pronto! Agora você poderá adicionar o seu Pixel do Facebook na opção de _**Atrair > Remarketing**_ da **VTEX Assisted Sales (SuiteShare)**. diff --git a/docs/faq/pt/how-to-find-google-analytics-pixel.md b/docs/faq/pt/how-to-find-google-analytics-pixel.md index 6422975fa..aa10ace25 100644 --- a/docs/faq/pt/how-to-find-google-analytics-pixel.md +++ b/docs/faq/pt/how-to-find-google-analytics-pixel.md @@ -16,11 +16,11 @@ legacySlug: como-encontrar-o-pixel-do-google-analytics Para encontrar o ID de acompanhamento faça login na sua conta do [Analytics](https://analytics.google.com/analytics/web/#/). -![GoogleAnalyticsLogo](https://images.ctfassets.net/alneenqid6w5/1ahGCXWIcYa4uTIo9RCtLO/bc57ebf9e9eed16c22431dc6b06939d0/GoogleAnalyticsLogo.png) +![GoogleAnalyticsLogo](//images.ctfassets.net/alneenqid6w5/1ahGCXWIcYa4uTIo9RCtLO/bc57ebf9e9eed16c22431dc6b06939d0/GoogleAnalyticsLogo.png) Clique em **Administrador**.  -![GoogleAnalytics_menu](https://images.ctfassets.net/alneenqid6w5/7weyAzsvGxyeYyU4EHA9JG/7b761daaf7806248de5d6f259da52a3d/GoogleAnalytics_menu.png) +![GoogleAnalytics_menu](//images.ctfassets.net/alneenqid6w5/7weyAzsvGxyeYyU4EHA9JG/7b761daaf7806248de5d6f259da52a3d/GoogleAnalytics_menu.png) Selecione uma conta no menu na coluna conta. @@ -28,6 +28,6 @@ Selecione uma propriedade no menu na coluna propriedade. Em propriedade, clique em Informações de rastreamento e depois em Código de acompanhamento. Seu ID de rastreamento é exibido na parte superior da página. -![GoogleAnalytics_informações de acompanhamento](https://images.ctfassets.net/alneenqid6w5/7Dz2GrDyXgbGmS49YMcZ7S/627ff46b8b3e2656d270b6ea11ace913/GoogleAnalytics_informa____es_de_acompanhamento.png) +![GoogleAnalytics_informações de acompanhamento](//images.ctfassets.net/alneenqid6w5/7Dz2GrDyXgbGmS49YMcZ7S/627ff46b8b3e2656d270b6ea11ace913/GoogleAnalytics_informa____es_de_acompanhamento.png) Pronto! Agora você poderá adicionar o seu Pixel do Google Analytics na opção de _**Atrair > Remarketing**_ da **VTEX Assisted Sales (SuiteShare)**. diff --git a/docs/faq/pt/how-to-find-google-tag-manager-pixel.md b/docs/faq/pt/how-to-find-google-tag-manager-pixel.md index 7efa61583..5397ee41e 100644 --- a/docs/faq/pt/how-to-find-google-tag-manager-pixel.md +++ b/docs/faq/pt/how-to-find-google-tag-manager-pixel.md @@ -16,7 +16,7 @@ legacySlug: como-encontrar-o-pixel-do-google-tag-manager Faça login no Gerenciador de [tags do Google](https://www.google.com/intl/pt-BR/tagmanager/). -![Gerenciador de Tags Google](https://images.ctfassets.net/alneenqid6w5/6LoAdO0EywCYPEraFxwKb5/4e29b0762d74cc540d81c9fb6b64ef2a/Gerenciador_de_Tags_Google.png) +![Gerenciador de Tags Google](//images.ctfassets.net/alneenqid6w5/6LoAdO0EywCYPEraFxwKb5/4e29b0762d74cc540d81c9fb6b64ef2a/Gerenciador_de_Tags_Google.png) Na opção **Contâiner ID**, você encontrará o código. Copie-o. @@ -24,6 +24,6 @@ Na opção **Contâiner ID**, você encontrará o código. Copie-o.

    Atenção: Seu ID deve conter o prefixo do GTM.

-![Gerenciador de tags Goggle 2](https://images.ctfassets.net/alneenqid6w5/4UqVluoy3i3PraHgP3upQ3/5f45d8f38635a803a00b417667102433/Gerenciador_de_Tags_Google_2.png) +![Gerenciador de tags Goggle 2](//images.ctfassets.net/alneenqid6w5/4UqVluoy3i3PraHgP3upQ3/5f45d8f38635a803a00b417667102433/Gerenciador_de_Tags_Google_2.png) Pronto! Agora você poderá adicionar o seu Pixel do Google Tag Manager na opção de _**Atrair > Remarketing**_ da **VTEX Assisted Sales (SuiteShare)**. diff --git a/docs/faq/pt/i-cant-edit-a-required-field-on-master-data.md b/docs/faq/pt/i-cant-edit-a-required-field-on-master-data.md index 03ce3f390..b8eccd3ea 100644 --- a/docs/faq/pt/i-cant-edit-a-required-field-on-master-data.md +++ b/docs/faq/pt/i-cant-edit-a-required-field-on-master-data.md @@ -19,11 +19,11 @@ legacySlug: nao-consigo-editar-um-campo-obrigatorio-do-master-data 1. No menu do admin, selecione o módulo __Master Data__. 2. Certifique-se que está na aba __Aplicações__, dentro de __Links Rápidos__. 3. Clique na engrenagem em __Profile System__. -![MasterDataTutorial 1 UM](https://images.ctfassets.net/alneenqid6w5/6BwZrUrNopO6Nb3n49B8L9/ba74f6ae261e1d8f0fc7a32cf7ad321f/MasterDataTutorial_1_UM.jpg) +![MasterDataTutorial 1 UM](//images.ctfassets.net/alneenqid6w5/6BwZrUrNopO6Nb3n49B8L9/ba74f6ae261e1d8f0fc7a32cf7ad321f/MasterDataTutorial_1_UM.jpg) 4. Clique no __lápis__ ao lado do item que deseja configurar. -![MasterDataTutorial2](https://images.ctfassets.net/alneenqid6w5/1OU9KjvK8sUUtHr5MZqbci/4297f3f56819f622d77845054b3dbb0d/MasterDataTutorial2.png) +![MasterDataTutorial2](//images.ctfassets.net/alneenqid6w5/1OU9KjvK8sUUtHr5MZqbci/4297f3f56819f622d77845054b3dbb0d/MasterDataTutorial2.png) 5. Clique em __Schemas de Layout__. 6. Na __Seção 1__, escolha o item do campo que deseja configurar. 7. Em __Configurações avançadas do campo__, selecione__ Campo obrigatório no formulário__. -![MasterDataTutorial3](https://images.ctfassets.net/alneenqid6w5/1gYKfvwuQaL5fR6nlyZQ8Y/50be6084a8df932cced78ae6359981bc/MasterDataTutorial3.png) +![MasterDataTutorial3](//images.ctfassets.net/alneenqid6w5/1gYKfvwuQaL5fR6nlyZQ8Y/50be6084a8df932cced78ae6359981bc/MasterDataTutorial3.png) A opção também pode ser alterada sempre que desejado. diff --git a/docs/faq/pt/i-dont-recognize-the-reservation-id-of-an-order.md b/docs/faq/pt/i-dont-recognize-the-reservation-id-of-an-order.md index f19bb1442..11fd5cd9c 100644 --- a/docs/faq/pt/i-dont-recognize-the-reservation-id-of-an-order.md +++ b/docs/faq/pt/i-dont-recognize-the-reservation-id-of-an-order.md @@ -3,8 +3,8 @@ title: 'Não reconheço o ID de reserva de um pedido. O que pode ter acontecido? id: tja793G4XAWI2K8uIC4uW status: PUBLISHED createdAt: 2018-03-05T21:07:36.301Z -updatedAt: 2023-03-22T20:28:58.311Z -publishedAt: 2023-03-22T20:28:58.311Z +updatedAt: 2024-02-05T18:01:17.750Z +publishedAt: 2024-02-05T18:01:17.750Z firstPublishedAt: 2018-03-05T22:28:55.349Z contentType: frequentlyAskedQuestion productTeam: Channels @@ -18,5 +18,4 @@ Isso pode estar acontecendo porque o pedido que você está visualizando ainda n Neste caso, você pode entrar em contato com seu marketplace ou esperar mais um pouco para verificar se as informações do pedido são atualizadas. Pois para não ter entrado na ferramenta de Integrações, o pedido pode ter sido cancelado ou até mesmo não ter sido criado. -Se preferir, você pode verificar as informações referentes à reserva do seu pedido via [API](https://developers.vtex.com/docs/api-reference/logistics-api#post-/api/logistics/pvt/inventory/reservations). - +Se preferir, você pode verificar as informações referentes à reserva do seu pedido via Logistics API, usando o endpoint [List reservation by ID](https://developers.vtex.com/docs/api-reference/logistics-api?endpoint=get-/api/logistics/pvt/inventory/reservations/-reservationId-). diff --git a/docs/faq/pt/i-ve-activated-a-product-subscription-but-it-doesnt-appear-on-the-site.md b/docs/faq/pt/i-ve-activated-a-product-subscription-but-it-doesnt-appear-on-the-site.md index 26596aa42..d8ff57db6 100644 --- a/docs/faq/pt/i-ve-activated-a-product-subscription-but-it-doesnt-appear-on-the-site.md +++ b/docs/faq/pt/i-ve-activated-a-product-subscription-but-it-doesnt-appear-on-the-site.md @@ -31,6 +31,6 @@ _Para fazer a inclusão manual de SKUs específicos, siga o passo a passo abaixo 5. Dê um nome à sua Coleção (os demais campos não devem ser preenchidos). 6. Insira os SKUs no campo informado e __separe-os com vírgulas__. -![recurrence-specific-skus](https://images.ctfassets.net/alneenqid6w5/70r903nMha2s220AsC2W6k/2fa8421274d56304d680388cc3309323/recurrence-specific-skus.png) +![recurrence-specific-skus](//images.ctfassets.net/alneenqid6w5/70r903nMha2s220AsC2W6k/2fa8421274d56304d680388cc3309323/recurrence-specific-skus.png) Por fim, dê um nome ao __Grupo__ da sua Coleção e clique em __Save Group__. diff --git a/docs/faq/pt/kitlook-is-not-displayed-in-the-shop-window.md b/docs/faq/pt/kitlook-is-not-displayed-in-the-shop-window.md index 94390c9eb..edfcc7d8c 100644 --- a/docs/faq/pt/kitlook-is-not-displayed-in-the-shop-window.md +++ b/docs/faq/pt/kitlook-is-not-displayed-in-the-shop-window.md @@ -32,7 +32,7 @@ __Preencha o campo da Label__ 4. Vá para a aba __Imagens__ 5. Insira um termo para preencher a __Label__ - ![Kit Look - Label - PT](https://images.ctfassets.net/alneenqid6w5/7FR879Lzl3eEDmAHiBV0TV/ba398076f25a3f1bc85df073e0e571c4/7FR879Lzl3eEDmAHiBV0TV_pt.png) + ![Kit Look - Label - PT](//images.ctfassets.net/alneenqid6w5/7FR879Lzl3eEDmAHiBV0TV/ba398076f25a3f1bc85df073e0e571c4/7FR879Lzl3eEDmAHiBV0TV_pt.png) 6. Clique em __Salvar__ diff --git a/docs/faq/pt/locate-the-google-ads-pixel.md b/docs/faq/pt/locate-the-google-ads-pixel.md index b6d3f4371..838767411 100644 --- a/docs/faq/pt/locate-the-google-ads-pixel.md +++ b/docs/faq/pt/locate-the-google-ads-pixel.md @@ -16,23 +16,23 @@ legacySlug: localize-o-pixel-do-google-ads Para localizar o ID do pixel de remarketing é necessário realizar o login dentro do Google ads. -![Google_Ads](https://images.ctfassets.net/alneenqid6w5/3WHxCxHMQ7glNyc32wFa8G/3de7c855fa9574725c9df93eaf555ff9/Google_Ads.png) +![Google_Ads](//images.ctfassets.net/alneenqid6w5/3WHxCxHMQ7glNyc32wFa8G/3de7c855fa9574725c9df93eaf555ff9/Google_Ads.png) O próximo passo, é acessar o menu **Ferramentas e Definições** e em **Biblioteca Partilhada**, acesse **Gestor de públicos-alvo**, conforme a imagem abaixo: -![Google_Ads_Menu](https://images.ctfassets.net/alneenqid6w5/38QwaYvtbHLw3o52tKJjG1/417e13fdbf1bea474d9cb6e180808f9f/Google_Ads_Menu.png) +![Google_Ads_Menu](//images.ctfassets.net/alneenqid6w5/38QwaYvtbHLw3o52tKJjG1/417e13fdbf1bea474d9cb6e180808f9f/Google_Ads_Menu.png) Agora, em gestor de público alvo, selecione a opção **Origens de públicos-alvo**. -![Google_Ads_Menu_2](https://images.ctfassets.net/alneenqid6w5/29cE5O5pA3VrxJVmBrA52Y/9c5ae98d7886f80430928be4049dd7f8/Google_Ads_Menu_2.png) +![Google_Ads_Menu_2](//images.ctfassets.net/alneenqid6w5/29cE5O5pA3VrxJVmBrA52Y/9c5ae98d7886f80430928be4049dd7f8/Google_Ads_Menu_2.png) Dentro do menu Origens de públicos-alvo, algumas opções estarão disponíveis (Analytics, Youtube, etc), selecione a tag do Google ADS. Acesse **Detalhes** ou em **Editar origem**. Agora, o próximo passo é selecionar o tipo de dados recolhidos por esta origem: -![Google_Ads_Menu_3](https://images.ctfassets.net/alneenqid6w5/17FFDoGSDe74oPlheNvL1a/3a05b360a1375aed52e4e29a5f32ea45/Google_Ads_Menu_3.png) +![Google_Ads_Menu_3](//images.ctfassets.net/alneenqid6w5/17FFDoGSDe74oPlheNvL1a/3a05b360a1375aed52e4e29a5f32ea45/Google_Ads_Menu_3.png) A seguir, selecione o tipo de tag: -![Google_Ads_Menu_4](https://images.ctfassets.net/alneenqid6w5/5F1q4U7ZLrgvbJF0rBtEOu/5a41e7c9e34be8e340d7a633ebb983b0/Google_Ads_Menu_4.png) +![Google_Ads_Menu_4](//images.ctfassets.net/alneenqid6w5/5F1q4U7ZLrgvbJF0rBtEOu/5a41e7c9e34be8e340d7a633ebb983b0/Google_Ads_Menu_4.png) Uma vez que o tipo de tag seja selecionada, aparecerão as instruções, bem como o código da tag que você deverá copiar. diff --git a/docs/faq/pt/my-admin-is-blocked-what-do-i-do.md b/docs/faq/pt/my-admin-is-blocked-what-do-i-do.md index 9fc2e8120..7d568b91e 100644 --- a/docs/faq/pt/my-admin-is-blocked-what-do-i-do.md +++ b/docs/faq/pt/my-admin-is-blocked-what-do-i-do.md @@ -3,8 +3,8 @@ title: 'Meu Admin está bloqueado. O que fazer?' id: 4IkFRmDVx6quIIcwoOGY6K status: PUBLISHED createdAt: 2017-10-11T13:36:13.665Z -updatedAt: 2021-03-22T20:31:43.767Z -publishedAt: 2021-03-22T20:31:43.767Z +updatedAt: 2023-07-24T15:11:04.222Z +publishedAt: 2023-07-24T15:11:04.222Z firstPublishedAt: 2017-10-11T13:39:18.676Z contentType: frequentlyAskedQuestion productTeam: Others @@ -22,12 +22,10 @@ Enquanto aguarda o contato do Financeiro, é possível desbloquear temporariamen Siga os passos abaixo para desbloquear seu Admin por esse período. Você deve possuir as permissões de Admin Super ou [Perfil de Acesso Financeiro](https://help.vtex.com/pt/tutorial/como-criar-um-perfil-de-acesso-financeiro--717qPtxW3Cy9n5KrReHeVv?locale=pt) para realizar as ações a seguir: -- Acesse o módulo Faturas. -- Clique no botão **Veja como desbloquear temporariamente**. -- Insira o número do ticket que você abriu anteriormente para desbloqueio. -- Clique no botão **Desbloquear por 48 horas**. +1. Acesse o módulo Faturas. +2. Clique no botão **Veja como desbloquear temporariamente**. +3. Insira o número do ticket que você abriu anteriormente para desbloqueio. +4. Clique no botão **Desbloquear por 48 horas**. Feito esse procedimento, seu perfil ficará desbloqueado por 48 horas de dias úteis. Aproveite para colocar suas faturas em dia até o contato do time Financeiro. -![Início](https://images.ctfassets.net/alneenqid6w5/6bYCHufFuKJ2TKivBJl8Pr/bc552ab6bbfad7ef49c1a9a59e2d5724/In__cio.gif) - diff --git a/docs/faq/pt/order-is-locked-in-ready-for-handling-what-should-i-do.md b/docs/faq/pt/order-is-locked-in-ready-for-handling-what-should-i-do.md new file mode 100644 index 000000000..24b1f392e --- /dev/null +++ b/docs/faq/pt/order-is-locked-in-ready-for-handling-what-should-i-do.md @@ -0,0 +1,30 @@ +--- +title: 'Pedido está travado em "Pronto para manuseio", o que fazer?' +id: frequentlyAskedQuestions_771 +status: PUBLISHED +createdAt: 2017-04-27T22:27:37.057Z +updatedAt: 2023-06-15T13:20:25.568Z +publishedAt: 2023-06-15T13:20:25.568Z +firstPublishedAt: 2017-04-27T23:02:34.947Z +contentType: frequentlyAskedQuestion +productTeam: Post-purchase +author: authors_84 +slug: pedido-esta-travado-em-pronto-para-manuseio-o-que-fazer +locale: pt +legacySlug: meus-pedidos-estao-travados-em-pronto-para-manuseio +--- + +Quando uma loja tem algum pedido travado no status **Pronto para manuseio**, isto significa que é necessário que o ERP informe que consultou o pedido e iniciou seu manuseio. + +Isso acontece porque, dentro do fluxo de pedidos, o status **Pronto para manuseio** é o status em que os pedidos devem ser consultados pelo ERP. + +Quando o ERP consulta e insere este pedido em sua base, é preciso que ele informe à VTEX que o pedido pode seguir com seu fluxo. Esse aviso pode ser feito de duas maneiras: + +- [ERP informa por API](https://developers.vtex.com/docs/api-reference/orders-api#post-/api/oms/pvt/orders/-orderId-/start-handling): modo mais comum de atualização. +- **Lojista informa manualmente**: a loja não possui um ERP e o lojista informa que o pedido deve seguir o fluxo pelo Admin VTEX, na [página de detalhes do pedido](https://help.vtex.com/pt/tutorial/pagina-de-detalhes-do-pedido--2Y75n54Cc9VizrlG1N6ZNl). Para saber o passo a passo completo, confira o artigo [Passar pedido para o status Preparando Entrega](https://help.vtex.com/pt/tutorial/passar-pedido-para-o-status-preparando-entrega--tutorials_198). + +> É necessário ter um [perfil de acesso com permissão OMS - Full access](https://help.vtex.com/pt/tutorial/perfis-de-acesso--7HKK5Uau2H6wxE1rH5oRbc#oms-full-access "Perfis de acesso - OMS Full access") para realizar esta ação. + +
+

Se o pedido passar do status Iniciar manuseio manualmente, não será possível enviar o pedido para o ERP posteriormente.

+
diff --git a/docs/faq/pt/some-gateway-affiliations-are-highlighted-in-yellow-why.md b/docs/faq/pt/some-gateway-affiliations-are-highlighted-in-yellow-why.md index 00298f2f5..68f672231 100644 --- a/docs/faq/pt/some-gateway-affiliations-are-highlighted-in-yellow-why.md +++ b/docs/faq/pt/some-gateway-affiliations-are-highlighted-in-yellow-why.md @@ -18,6 +18,6 @@ Ao entrar em **Afiliações de Gateways**, é possível ver a listagem de todas Isso significa que esta afiliação não está ativa, e sim, está em teste. É possível confirmar essa informação entrando na afiliação destacada. -![afiliação-gateway-teste pt](https://images.ctfassets.net/alneenqid6w5/5fCrLnTamsyKIwY4WaEI4e/1d5e0ef719b52b6b46257032a3d5d521/gateway_teste_pt.png) +![afiliação-gateway-teste pt](//images.ctfassets.net/alneenqid6w5/5fCrLnTamsyKIwY4WaEI4e/1d5e0ef719b52b6b46257032a3d5d521/gateway_teste_pt.png) Ou seja, a cor destaca aquelas configurações que ainda não estão ativas. diff --git a/docs/faq/pt/suggestion-module-returns-error-when-trying-to-process-sku-suggestion.md b/docs/faq/pt/suggestion-module-returns-error-when-trying-to-process-sku-suggestion.md index b224062f6..d9353ad82 100644 --- a/docs/faq/pt/suggestion-module-returns-error-when-trying-to-process-sku-suggestion.md +++ b/docs/faq/pt/suggestion-module-returns-error-when-trying-to-process-sku-suggestion.md @@ -22,10 +22,10 @@ Isto acontece quando há algum erro no cadastro do SKU no seller. Para identificar qual é o erro, siga os passos abaixo: 1. Entre no módulo __Sugestões__. -2. Clique no SKU que o marketplace não aceitou.!![suggestions1](https://images.ctfassets.net/alneenqid6w5/4cgijfXaTmcy00Q8G8eISS/fb35d1ecb947bd68b76674902ea30ac8/suggestions1.png) +2. Clique no SKU que o marketplace não aceitou.!![suggestions1](//images.ctfassets.net/alneenqid6w5/4cgijfXaTmcy00Q8G8eISS/fb35d1ecb947bd68b76674902ea30ac8/suggestions1.png) 3. Entre no __developer tools__ do browser (para isso, se estiver usando o Google Chrome, aperte `F12` no Windows ou `Command+Option+I` no Mac). 4. No developer tools, clique na aba __Network__. -5. Ainda no developer tools, clique na opção __All__.!![f12pt](https://images.ctfassets.net/alneenqid6w5/29nyZivZywIyM8m4aE6Omu/f595c009eb3e8f7559bee5ebc3444c16/f12pt.png) +5. Ainda no developer tools, clique na opção __All__.!![f12pt](//images.ctfassets.net/alneenqid6w5/29nyZivZywIyM8m4aE6Omu/f595c009eb3e8f7559bee5ebc3444c16/f12pt.png) 6. Clique no botão __Aceitar__ do módulo Sugestões. 7. Você verá uma lista das chamadas ativadas pelo botão Aceitar. 8. Se uma delas estiver em vermelho e com status `400`, como na imagem abaixo, clique nessa chamada.![erroSuggestion3](//images.contentful.com/alneenqid6w5/3aObfkI9zqSOaUmGqu8MMU/0532f37ce192de8b36672b7e633ab99c/erroSuggestion3.png) diff --git a/docs/faq/pt/understanding-vtex-email-capture-system.md b/docs/faq/pt/understanding-vtex-email-capture-system.md index b70f6d7d9..f9382fa90 100644 --- a/docs/faq/pt/understanding-vtex-email-capture-system.md +++ b/docs/faq/pt/understanding-vtex-email-capture-system.md @@ -50,4 +50,4 @@ Para que a função do -![image (3)](https://images.ctfassets.net/alneenqid6w5/18dCifD9tOEo8mgUocamIc/958e0da9d2c7aa724f5c1c80bb0b616e/image__3_.png) +![image (3)](//images.ctfassets.net/alneenqid6w5/18dCifD9tOEo8mgUocamIc/958e0da9d2c7aa724f5c1c80bb0b616e/image__3_.png) diff --git a/docs/faq/pt/utms.md b/docs/faq/pt/utms.md index 82e4212bd..8a41152fa 100644 --- a/docs/faq/pt/utms.md +++ b/docs/faq/pt/utms.md @@ -24,12 +24,12 @@ Para que as **UTMS** configuradas funcionem corretamente, é necessário que ** 2 - utm\_medium. 3 - utm\_campaign. -![UTMs1](https://images.ctfassets.net/alneenqid6w5/3rxDnnXLJN8HFAeoDaD7Dz/5ef0ebc8475ef92c049fd998ff0e6f96/UTMs1.png) +![UTMs1](//images.ctfassets.net/alneenqid6w5/3rxDnnXLJN8HFAeoDaD7Dz/5ef0ebc8475ef92c049fd998ff0e6f96/UTMs1.png) Abaixo um exemplo de como o link deve ficar e como aparecerá no **RD Station**:  **[https://whts.co/marcelows](\"https://whts.co/marcelows\")**utm\_source=**facebook**&utm\_medium=cpc&utm\_campaign=nomecampanhaexemplo&utm\_term=palavrachaveYou -![UTMs2](https://images.ctfassets.net/alneenqid6w5/49FZ9GtBTiNiXhNYMla6Hd/b14036e3cbe534ea449dd9b9e7011752/UTMs2.png) +![UTMs2](//images.ctfassets.net/alneenqid6w5/49FZ9GtBTiNiXhNYMla6Hd/b14036e3cbe534ea449dd9b9e7011752/UTMs2.png) Após estar com o link configurado, as origens de leads convertidos nesse link respeitarão as configurações inseridas por você. diff --git a/docs/faq/pt/vtex-support-brazil.md b/docs/faq/pt/vtex-support-brazil.md index 63371f977..bee1adc1d 100644 --- a/docs/faq/pt/vtex-support-brazil.md +++ b/docs/faq/pt/vtex-support-brazil.md @@ -3,8 +3,8 @@ title: 'Suporte VTEX - Brasil' id: 5q861sTw1n7H2BENOu7ls9 status: PUBLISHED createdAt: 2021-03-02T00:59:46.352Z -updatedAt: 2022-12-23T15:47:00.476Z -publishedAt: 2022-12-23T15:47:00.476Z +updatedAt: 2024-05-23T16:25:31.311Z +publishedAt: 2024-05-23T16:25:31.311Z firstPublishedAt: 2021-03-02T01:09:50.358Z contentType: frequentlyAskedQuestion productTeam: Others @@ -16,6 +16,8 @@ legacySlug: suporte-vtex-brasil Este artigo apresenta a disponibilidade, SLA e recursos de suporte adicionais disponíveis para clientes atendidos por nossos escritórios no **Brasil**. Para uma perspectiva mais ampla de nossos recursos de suporte global, consulte: [Como funciona o suporte VTEX?](https://help.vtex.com/pt/faq/como-funciona-o-suporte-da-vtex--3kACEfni4m8Yxa1vnf2ebe) +
Se a equipe de Suporte identificar que um chamado foi aberto incorretamente, será recomendado o recurso mais apropriado a ser utilizado, e essa avaliação poderá ser feita em qualquer momento durante o processo de resolução.
+ ## Disponibilidade e SLA de atendimento As respostas aos [chamados abertos para o suporte VTEX](https://help.vtex.com/pt/tutorial/abrir-chamados-para-o-suporte-vtex--16yOEqpO32UQYygSmMSSAM) ocorrerão dentro do horário comercial, de 09:00 até 18:00 BRT, com exceção de feriados e fins de semana. diff --git a/docs/faq/pt/vtex-support-emea.md b/docs/faq/pt/vtex-support-emea.md new file mode 100644 index 000000000..3f0988fdb --- /dev/null +++ b/docs/faq/pt/vtex-support-emea.md @@ -0,0 +1,17 @@ +--- +title: 'Suporte VTEX - EMEA' +id: 5ePu2qkCfmE0IEKDFKg53F +status: PUBLISHED +createdAt: 2023-11-09T16:29:55.255Z +updatedAt: 2024-05-28T02:20:01.805Z +publishedAt: 2024-05-28T02:20:01.805Z +firstPublishedAt: 2023-11-09T16:51:03.796Z +contentType: frequentlyAskedQuestion +productTeam: Billing +author: 2p7evLfTcDrhc5qtrzbLWD +slug: suporte-vtex-emea +locale: pt +legacySlug: suporte-vtex-emea +--- + +Este conteúdo está disponível apenas em inglês. [Clique aqui](https://help.vtex.com/pt/faq/vtex-support-brazil--5q861sTw1n7H2BENOu7ls9?&utm_source=autocomplete) para acessar. diff --git a/docs/faq/pt/website-with-error-how-to-fix-it.md b/docs/faq/pt/website-with-error-how-to-fix-it.md index 8a109a0e6..e53fb1764 100644 --- a/docs/faq/pt/website-with-error-how-to-fix-it.md +++ b/docs/faq/pt/website-with-error-how-to-fix-it.md @@ -23,7 +23,7 @@ No entanto, se estiver amarelo, há um erro. Veja abaixo o passo a passo para corrigi-lo: 1. Clique no website desejado. -2. Selecione o Binding (linha selecionada na imagem abaixo), e clique em __Update__.![Binding 1](https://images.ctfassets.net/alneenqid6w5/5LR7a32CjuCISemEqiUCcW/ad11100f7da9727f1fccaa3adf16ae39/Binding_1.png) +2. Selecione o Binding (linha selecionada na imagem abaixo), e clique em __Update__.![Binding 1](//images.ctfassets.net/alneenqid6w5/5LR7a32CjuCISemEqiUCcW/ad11100f7da9727f1fccaa3adf16ae39/Binding_1.png) 3. Na tela que aparecerá em seguida, o campo __Store name from License Manager__ estará em branco. Clique na seta que aparece nesse campo e selecione o nome da sua loja. -4. Clique em **Save Binding**.![Binding 2](https://images.ctfassets.net/alneenqid6w5/27JCHH8IOIgwQY2qaQ0MIU/de9d5bdde8cdfa57a5c08a0ae8291506/Binding_2.png) +4. Clique em **Save Binding**.![Binding 2](//images.ctfassets.net/alneenqid6w5/27JCHH8IOIgwQY2qaQ0MIU/de9d5bdde8cdfa57a5c08a0ae8291506/Binding_2.png) 5. Clique em **Websites** novamente para atualizar a página. Pronto! O globo estará azul, o que indica que agora está tudo certo com a associação ao Binding. diff --git a/docs/faq/pt/what-to-do-when-an-unexpected-error-message-appears-while-selecting-paypal-plus-at-checkout.md b/docs/faq/pt/what-to-do-when-an-unexpected-error-message-appears-while-selecting-paypal-plus-at-checkout.md index 1baf045c6..faec0ffad 100644 --- a/docs/faq/pt/what-to-do-when-an-unexpected-error-message-appears-while-selecting-paypal-plus-at-checkout.md +++ b/docs/faq/pt/what-to-do-when-an-unexpected-error-message-appears-while-selecting-paypal-plus-at-checkout.md @@ -1,10 +1,10 @@ --- title: 'O que fazer quando uma mensagem de erro inesperado aparece ao selecionar PayPal Plus no checkout' id: 2eyMuEf6wsWuOgrjo7tzQH -status: PUBLISHED +status: DRAFT createdAt: 2019-03-18T14:01:50.694Z -updatedAt: 2019-12-31T14:24:40.864Z -publishedAt: 2019-12-31T14:24:40.864Z +updatedAt: 2024-02-19T17:41:00.925Z +publishedAt: firstPublishedAt: 2019-03-18T14:10:08.064Z contentType: frequentlyAskedQuestion productTeam: Shopping diff --git a/docs/faq/pt/what-to-do-when-my-exported-report-does-not-reach-my-email.md b/docs/faq/pt/what-to-do-when-my-exported-report-does-not-reach-my-email.md index b1fee4695..7f90b493e 100644 --- a/docs/faq/pt/what-to-do-when-my-exported-report-does-not-reach-my-email.md +++ b/docs/faq/pt/what-to-do-when-my-exported-report-does-not-reach-my-email.md @@ -24,9 +24,9 @@ A seguir, entenda o passo a passo: 1. Acesse o __Master Data__ 2. Clique em __“Exportations”__ -![3WNNUZ8EgDZ4iYv8e0OyQG](https://images.ctfassets.net/alneenqid6w5/70bXGj3PhkEfcixEF0ik6I/8ebaf7d4ddba8fd8803969c2c98e3c18/3WNNUZ8EgDZ4iYv8e0OyQG.png) +![3WNNUZ8EgDZ4iYv8e0OyQG](//images.ctfassets.net/alneenqid6w5/70bXGj3PhkEfcixEF0ik6I/8ebaf7d4ddba8fd8803969c2c98e3c18/3WNNUZ8EgDZ4iYv8e0OyQG.png) 3. Certifique-se que aba aberta é a de __“Aplicações”__ -![7ecXBGaCeC3hTaO0lODPq1](https://images.ctfassets.net/alneenqid6w5/rBSEy9DQVSPNEjHLOXjU6/afac5d6a147ad01f1dbb4566bd751510/7ecXBGaCeC3hTaO0lODPq1.png) +![7ecXBGaCeC3hTaO0lODPq1](//images.ctfassets.net/alneenqid6w5/rBSEy9DQVSPNEjHLOXjU6/afac5d6a147ad01f1dbb4566bd751510/7ecXBGaCeC3hTaO0lODPq1.png) 4. Em __“Status de exportações”__, clique no relatório que deseja baixar. Dessa forma, é possível acessar esse material mesmo que o email original não tenha chegado para o solicitante. diff --git a/docs/faq/pt/what-to-do-when-receiving-an-error-message-during-shipping-simulation.md b/docs/faq/pt/what-to-do-when-receiving-an-error-message-during-shipping-simulation.md index 06c71dc40..868985f26 100644 --- a/docs/faq/pt/what-to-do-when-receiving-an-error-message-during-shipping-simulation.md +++ b/docs/faq/pt/what-to-do-when-receiving-an-error-message-during-shipping-simulation.md @@ -3,8 +3,8 @@ title: 'O que fazer ao receber erro na simulação de frete' id: 3bkJwe0Yj6qEkuYKUWwKwK status: PUBLISHED createdAt: 2017-05-09T14:03:03.097Z -updatedAt: 2021-03-22T20:46:27.291Z -publishedAt: 2021-03-22T20:46:27.291Z +updatedAt: 2023-10-10T16:20:54.988Z +publishedAt: 2023-10-10T16:20:54.988Z firstPublishedAt: 2017-05-09T14:06:10.341Z contentType: frequentlyAskedQuestion productTeam: Post-purchase @@ -18,7 +18,7 @@ Como proceder ao fazer uma simulação de frete e não encontrar o resultado esp Vamos desenhar aqui o passo-a-passo para conferir a configuração de Logística. -Antes de começar vale a pena lembrar que a [Simulação de Frete](/pt/tutorial/simulacao-de-frete/) retorna o resultado da API de [Cálculo de Frete](https://developers.vtex.com/reference/logistics-api-overview). Recomendamos sempre o uso das API´s. Caso não tenha acesso, consulte o administrador da sua loja e confira qual perfil de acesso está associado ao seu usuário. +Antes de começar vale a pena lembrar que a [Simulação de Frete](/pt/tutorial/simulacao-de-frete/) retorna o resultado da API de [Cálculo de SLA](https://developers.vtex.com/docs/api-reference/logistics-api#post-/api/logistics/pvt/shipping/calculate). Recomendamos sempre o uso das API´s. Caso não tenha acesso, consulte o administrador da sua loja e confira qual perfil de acesso está associado ao seu usuário. Para ilustrar esse artigo vamos criar um cenário em que o produto __X-Box__ não está sendo entregue no Cep 22451-451 para a política comercial 1. A mensagem de erro é esta: "_Não foi possível gerar o carrinho. Veja os detalhes abaixo_". @@ -26,7 +26,7 @@ Há alguns fatores que podem influenciar uma simulação, então recomendamos se Feito isso, temos que conferir a Logística como um todo, ou seja, conferir qual estoque do X-box e qual transportadora que estão associada Política Comercial 1. Essa útima informação está contida na Doca. -Via API seria bem simples também. Fazendo a chamada [Cálculo de Frete](https://developers.vtex.com/reference/logistics-api-overview) é facil identificar o ID da transportadora e assim fazer o caminho inverso. +Via API seria bem simples também. Fazendo a chamada [Cálculo de SLA](https://developers.vtex.com/docs/api-reference/logistics-api#post-/api/logistics/pvt/shipping/calculate) é facil identificar o ID da transportadora e assim fazer o caminho inverso. Mas o que fazer para corrigir isso? diff --git a/docs/faq/pt/what-to-do-when-the-notify-me-option-is-not-displayed.md b/docs/faq/pt/what-to-do-when-the-notify-me-option-is-not-displayed.md index 622936471..1029df20a 100644 --- a/docs/faq/pt/what-to-do-when-the-notify-me-option-is-not-displayed.md +++ b/docs/faq/pt/what-to-do-when-the-notify-me-option-is-not-displayed.md @@ -16,7 +16,7 @@ legacySlug: Existe um caso em que, mesmo com o Avise-me [corretamente configurado](/pt/tutorial/configurar-o-avise-me), ele não aparece. É **quando o tipo de exibição da categoria está selecionado como Lista de SKUs**. -![categoria-lista-de-skus PT](https://images.ctfassets.net/alneenqid6w5/bZSp5aNwWsAiSIYU8Oso0/a647479f70fa0e760ff4f3064bbbd421/lista_de_skus.png) +![categoria-lista-de-skus PT](//images.ctfassets.net/alneenqid6w5/bZSp5aNwWsAiSIYU8Oso0/a647479f70fa0e760ff4f3064bbbd421/lista_de_skus.png) Neste caso, além das configurações padrão, é necessário o uso do controle `vtex.cmc:SkuSelection`, mesmo que não exista mais de um SKU por página. diff --git a/docs/faq/pt/why-are-my-orders-not-integrating-with-mercado-livre.md b/docs/faq/pt/why-are-my-orders-not-integrating-with-mercado-livre.md index 5a9052a07..a7e456eb9 100644 --- a/docs/faq/pt/why-are-my-orders-not-integrating-with-mercado-livre.md +++ b/docs/faq/pt/why-are-my-orders-not-integrating-with-mercado-livre.md @@ -21,7 +21,7 @@ Dito isso, o primeiro passo é acessar o cadastro dessa integração: 1. Acesse o módulo __Marketplace__ 2. Clique em __Integrações__ 3. Procure o __painel__ do Mercado Livre -4. Clique na __engrenagem__ +4. Clique na __engrenagem__ 5. Clique em __Editar configuração__ A partir daí, é preciso refazer o processo de integração. diff --git a/docs/faq/pt/why-are-my-store-images-being-displayed-in-poor-quality.md b/docs/faq/pt/why-are-my-store-images-being-displayed-in-poor-quality.md new file mode 100644 index 000000000..d35eaecec --- /dev/null +++ b/docs/faq/pt/why-are-my-store-images-being-displayed-in-poor-quality.md @@ -0,0 +1,27 @@ +--- +title: 'Por que as imagens da minha loja estão sendo exibidas com baixa qualidade?' +id: 5LxgbF8S2cIUOCaCO00GcK +status: PUBLISHED +createdAt: 2018-02-22T19:10:35.567Z +updatedAt: 2024-04-15T15:07:36.249Z +publishedAt: 2024-04-15T15:07:36.249Z +firstPublishedAt: 2018-02-22T22:03:18.347Z +contentType: frequentlyAskedQuestion +productTeam: Marketing & Merchandising +author: 1malnhMX0vPThsaJaZMYm2 +slug: por-que-as-imagens-da-minha-loja-estao-sendo-exibidas-com-baixa-qualidade +locale: pt +legacySlug: por-que-as-imagens-da-minha-loja-estao-sendo-exibidas-com-baixa-qualidade +--- + +A redução na qualidade das imagens pode acontecer durante o processo automático de [compactação ou compressão de imagens](https://help.vtex.com/pt/tutorial/compactacao-de-imagens--4klbgpsPksq44KcwqKeye8). + +Se você utiliza fotos no formato JPG ou JPEG no seu website, é normal que elas passem por alguma perda de qualidade, devido à conversão para [WebP](https://developers.google.com/speed/webp?hl=pt-br) com perdas (lossy). No entanto, essa diferença não deveria ser muito sensível. Para corrigir isso, o melhor é fazer upload novamente dos arquivos, mas com uma resolução um pouco maior. + +Para sua loja exibir imagens com cores sólidas, gráficos detalhados e alto contraste, recomendamos que você use o formato PNG, que conta com otimização no mesmo formato ou conversão para WebP sem perdas (lossless), com mais probabilidade de manter a qualidade do arquivo original. + +Outra opção é utilizar imagens pré-otimizadas com ferramentas de conversão para JPEG progressivo para fotos ou PNG 8-bit para ilustrações. Dessa forma, é possível compactar o arquivo previamente e existe uma chance do formato ser distribuído sem passar por recompressão. + +## Saiba mais + +* [Compactação de imagens](https://help.vtex.com/pt/tutorial/compactacao-de-imagens--4klbgpsPksq44KcwqKeye8) diff --git a/docs/faq/pt/why-can-t-i-change-the-fields-in-a-group.md b/docs/faq/pt/why-can-t-i-change-the-fields-in-a-group.md index 61e7c7c5f..a307649b8 100644 --- a/docs/faq/pt/why-can-t-i-change-the-fields-in-a-group.md +++ b/docs/faq/pt/why-can-t-i-change-the-fields-in-a-group.md @@ -28,14 +28,14 @@ Uma vez localizado o campo, prossiga com as instruções a seguir: 1. Acesse o módulo __Catálogo__ 2. Do lado esquerdo da tela, clique em __Categorias__ -![campos1](https://images.ctfassets.net/alneenqid6w5/5BKcfVdzklTK5ZIdPdjvvS/5a4f032447dadfc8a8e7aa129960c6a3/campos1.PNG) +![campos1](//images.ctfassets.net/alneenqid6w5/5BKcfVdzklTK5ZIdPdjvvS/5a4f032447dadfc8a8e7aa129960c6a3/campos1.PNG) 3. Vá até o lado direito da página e clique no botão azul __Ações__ 4. Selecione a opção __Campos (Produto)__ -![campos2](https://images.ctfassets.net/alneenqid6w5/14Ak3SlbVXodLJr17Cd8Nu/00dfd546a9c2297250a1aec6fb74336a/campos2.PNG) +![campos2](//images.ctfassets.net/alneenqid6w5/14Ak3SlbVXodLJr17Cd8Nu/00dfd546a9c2297250a1aec6fb74336a/campos2.PNG) 5. Encontre o __grupo__ em que deseja fazer as modificações 6. Clique em __Alterar__ -![campos3](https://images.ctfassets.net/alneenqid6w5/5k3B7j47J6TBfSAyzeNUGS/5bbb39dfcd00093401e71f036efcb3e0/campos3.PNG) +![campos3](//images.ctfassets.net/alneenqid6w5/5k3B7j47J6TBfSAyzeNUGS/5bbb39dfcd00093401e71f036efcb3e0/campos3.PNG) 7. Após fazer as mudanças necessárias, clique em __Salvar__ -![PTgrupo4](https://images.ctfassets.net/alneenqid6w5/TwYOgTmuhvs1buHQoWEf4/4b75359b1604b842446960bb64d8f6da/PTgrupo4.png)![ENgrupo4](https://images.ctfassets.net/alneenqid6w5/6O7gv1HlM2P2cD0lj6y1Fg/7531c48a52521c1cca9dc4bc2225bd30/ENgrupo4.png) +![PTgrupo4](//images.ctfassets.net/alneenqid6w5/TwYOgTmuhvs1buHQoWEf4/4b75359b1604b842446960bb64d8f6da/PTgrupo4.png)![ENgrupo4](//images.ctfassets.net/alneenqid6w5/6O7gv1HlM2P2cD0lj6y1Fg/7531c48a52521c1cca9dc4bc2225bd30/ENgrupo4.png) Pronto, campos alterados! Não se esqueça de salvar as configurações para que as alterações sejam exibidas no front da loja. diff --git a/docs/faq/pt/why-cant-i-see-my-carrier-on-checkout.md b/docs/faq/pt/why-cant-i-see-my-carrier-on-checkout.md index 404fef429..f0f17662b 100644 --- a/docs/faq/pt/why-cant-i-see-my-carrier-on-checkout.md +++ b/docs/faq/pt/why-cant-i-see-my-carrier-on-checkout.md @@ -3,8 +3,8 @@ title: 'Por que minha transportadora não aparece no checkout?' id: frequentlyAskedQuestions_165 status: PUBLISHED createdAt: 2017-04-27T22:39:09.470Z -updatedAt: 2023-03-20T20:32:20.572Z -publishedAt: 2023-03-20T20:32:20.572Z +updatedAt: 2023-08-25T15:13:42.026Z +publishedAt: 2023-08-25T15:13:42.026Z firstPublishedAt: 2017-04-27T23:01:43.444Z contentType: frequentlyAskedQuestion productTeam: Post-purchase @@ -26,6 +26,10 @@ No momento de cadastro de uma transportadora, é preciso incluir o [método de e O checkout exibe sempre a transportadora mais rápida/barata entre as opções de um mesmo métodos de envio. Assim, uma transportadora não aparece no checkout quando outra do mesmo tipo tem menor prazo/custo cadastrado. +
+O critério de desempate na concorrência entre transportadoras é a priorização do menor custo de envio. +
+ ### Solução Caso você deseje que todas as transportadoras sejam exibidas, você deve cadastrá-las no módulo **Configurações da loja > Envio > Configurações** como transportadoras com métodos de envio diferentes. diff --git a/docs/faq/pt/why-did-the-carrier-calculate-freight-for-a-weight-lower-than-the-minimum-set.md b/docs/faq/pt/why-did-the-carrier-calculate-freight-for-a-weight-lower-than-the-minimum-set.md index 04eedc817..c30774ffc 100644 --- a/docs/faq/pt/why-did-the-carrier-calculate-freight-for-a-weight-lower-than-the-minimum-set.md +++ b/docs/faq/pt/why-did-the-carrier-calculate-freight-for-a-weight-lower-than-the-minimum-set.md @@ -3,8 +3,8 @@ title: 'Por que a transportadora calculou frete para um peso menor do que o mín id: frequentlyAskedQuestions_164 status: PUBLISHED createdAt: 2017-04-27T22:39:17.904Z -updatedAt: 2019-12-31T14:25:25.374Z -publishedAt: 2019-12-31T14:25:25.374Z +updatedAt: 2023-12-19T16:53:24.136Z +publishedAt: 2023-12-19T16:53:24.136Z firstPublishedAt: 2017-04-27T23:01:43.295Z contentType: frequentlyAskedQuestion productTeam: Post-purchase @@ -14,7 +14,7 @@ locale: pt legacySlug: por-que-minha-transportadora-calculou-frete-para-um-peso-menor-do-que-o-minimo-configurado --- -O cálculo do frete sempre considera dois parâmetros, o peso e o volume do produto. A prioridade de cálculo é sempre para o peso real ou cubado – o maior entre eles. Porém, caso peso do produto seja menor do que o mínimo cadastrado para a transportadora, será considerado o volume. +O cálculo do frete sempre considera dois parâmetros, o peso e o volume do produto. A prioridade de cálculo é sempre para o peso mínimo ou cubado – o maior entre eles. Porém, caso peso do produto seja menor do que o mínimo cadastrado para a transportadora, será considerado o volume. ## Exemplos diff --git a/docs/faq/pt/why-doesnt-my-benefit-work-for-a-client-cluster.md b/docs/faq/pt/why-doesnt-my-benefit-work-for-a-client-cluster.md index 037120b7a..f0a3bc716 100644 --- a/docs/faq/pt/why-doesnt-my-benefit-work-for-a-client-cluster.md +++ b/docs/faq/pt/why-doesnt-my-benefit-work-for-a-client-cluster.md @@ -34,7 +34,7 @@ Certifique-se o valor foi inserido seguindo os seguintes passos: 4. Vá para a sessão __“Quais as condições para a promoção ser válida?”__ 5. Confira quais Clusters estão cadastradas em __“Cluster de clientes”__ -![PT - 7GcSb6BuF6JKnmGAggO3uA ](https://images.ctfassets.net/alneenqid6w5/wltgxrSqvTKY5QmcZpK6A/6588a08d631b0bee3b52aa885ca34dda/Cluster-promo-PT.png) +![PT - 7GcSb6BuF6JKnmGAggO3uA ](//images.ctfassets.net/alneenqid6w5/wltgxrSqvTKY5QmcZpK6A/6588a08d631b0bee3b52aa885ca34dda/Cluster-promo-PT.png) 6. Insira os __novos dados__ 7. Clique em __Salvar__ diff --git a/docs/faq/pt/why-doesnt-my-benefit-work-for-all-types-of-delivery.md b/docs/faq/pt/why-doesnt-my-benefit-work-for-all-types-of-delivery.md index 564b29b4a..e2be433c0 100644 --- a/docs/faq/pt/why-doesnt-my-benefit-work-for-all-types-of-delivery.md +++ b/docs/faq/pt/why-doesnt-my-benefit-work-for-all-types-of-delivery.md @@ -22,7 +22,7 @@ Para especificar em que tipo de entrega você deseja aplicar a promoção, é pr 2. Clique no card da promoção à qual você deseja aplicar o frete grátis. 3. No item 3, ative a flag __Tipo de frete__ e especifique quais devem receber o frete grátis. -![promoções-campo-tipo-frete pt](https://images.ctfassets.net/alneenqid6w5/5FX7WnVH3OOaoUGmUAumMO/a3f7f8fec3b78167565da7717e04b137/promo____es-campo-tipo-frete_pt.png) +![promoções-campo-tipo-frete pt](//images.ctfassets.net/alneenqid6w5/5FX7WnVH3OOaoUGmUAumMO/a3f7f8fec3b78167565da7717e04b137/promo____es-campo-tipo-frete_pt.png) Feito isso, os tipos de frete epecificados entrarão na promoção e aparecerão para o cliente com o frete grátis disponível. diff --git a/docs/faq/pt/why-is-let-me-know-not-showing.md b/docs/faq/pt/why-is-let-me-know-not-showing.md index 94941a6fe..922260209 100644 --- a/docs/faq/pt/why-is-let-me-know-not-showing.md +++ b/docs/faq/pt/why-is-let-me-know-not-showing.md @@ -21,7 +21,7 @@ As configurações básicas para a exibição do **Avise-me** quando o produto e Porém, existe um caso em que, mesmo com os itens acima configurados, o Avise-me não aparece, que é **quando o tipo de exibição da Categoria está selecionado como Lista de SKUs**. -![categoria-lista-de-skus PT](https://images.ctfassets.net/alneenqid6w5/bZSp5aNwWsAiSIYU8Oso0/a647479f70fa0e760ff4f3064bbbd421/lista_de_skus.png) +![categoria-lista-de-skus PT](//images.ctfassets.net/alneenqid6w5/bZSp5aNwWsAiSIYU8Oso0/a647479f70fa0e760ff4f3064bbbd421/lista_de_skus.png) Neste caso, além das configurações padrão, é necessário o uso do controle `vtex.cmc:SkuSelection`, mesmo que não exista mais de um SKU por página. Logo, quando a Categoria do produto desejado estiver setada para Lista de SKUs, como na imagem acima, é necessário que seja inserido o controle `vtex.cmc:SkuSelection` no template de página para que o avise-me seja exibido. diff --git a/docs/faq/pt/why-is-my-freight-value-wrong.md b/docs/faq/pt/why-is-my-freight-value-wrong.md index 60c15e7ea..0a79d7509 100644 --- a/docs/faq/pt/why-is-my-freight-value-wrong.md +++ b/docs/faq/pt/why-is-my-freight-value-wrong.md @@ -23,7 +23,7 @@ O valor de frete é calculado com base em vários fatores: tabela de frete, adic 3. Aqui, você verificará o valor cadastrado na planilha mais todos os [adicionais](/pt/tutorial/como-funciona-o-adicional-de-frete/) somados a esse valor. 4. Caso o valor ainda não esteja condizente com o exibido na loja, siga os passos abaixo para verificar se não há nenhuma promoção alterando o valor do frete. -![por-que-meu-valor-de-frete-esta-errado pt](https://images.ctfassets.net/alneenqid6w5/4voY55RWlOO8m0wOmciwkk/2663f2b117d2ce1cfffcbc513602937b/por-que-meu-valor-de-frete-esta-errado_pt.jpg) +![por-que-meu-valor-de-frete-esta-errado pt](//images.ctfassets.net/alneenqid6w5/4voY55RWlOO8m0wOmciwkk/2663f2b117d2ce1cfffcbc513602937b/por-que-meu-valor-de-frete-esta-errado_pt.jpg) ### Promoção @@ -32,4 +32,4 @@ O valor de frete é calculado com base em vários fatores: tabela de frete, adic 3. Observe a box **Valor Total**. 4. Verifique se, entre as promoções, existe alguma com desconto em frete. Para verificar, basta você acessar a promoção do pedido e verificar o tipo de desconto. -![valortotal pt](https://images.ctfassets.net/alneenqid6w5/HTsaBSleouCOQKO0g0AEO/eac925ecef4c78b1fc41c22c8127dce1/valortotal_pt.jpg) +![valortotal pt](//images.ctfassets.net/alneenqid6w5/HTsaBSleouCOQKO0g0AEO/eac925ecef4c78b1fc41c22c8127dce1/valortotal_pt.jpg) diff --git a/docs/faq/pt/why-is-my-stock-negative.md b/docs/faq/pt/why-is-my-stock-negative.md index a2d656001..4ead41073 100644 --- a/docs/faq/pt/why-is-my-stock-negative.md +++ b/docs/faq/pt/why-is-my-stock-negative.md @@ -3,8 +3,8 @@ title: 'Por que meu estoque está negativo?' id: frequentlyAskedQuestions_159 status: PUBLISHED createdAt: 2017-04-27T22:39:51.880Z -updatedAt: 2023-03-22T20:34:48.834Z -publishedAt: 2023-03-22T20:34:48.834Z +updatedAt: 2024-04-18T14:18:13.634Z +publishedAt: 2024-04-18T14:18:13.634Z firstPublishedAt: 2017-04-27T23:01:42.612Z contentType: frequentlyAskedQuestion productTeam: Post-purchase @@ -30,7 +30,7 @@ O fluxo correto prevê que a baixa no estoque só ocorra após o status __Prepar Para ajustar este cenário, o estoque do item deve ser atualizado com a quantidade de itens físicos no estoque. Dessa maneira, o valor dos itens em estoque deve ser a soma dos itens disponíveis mais os itens que estão reservados e que ainda não estão no status de __Preparando Entrega__. A correção pode ser feita seguindo os passos abaixo: -1. No Admin VTEX, acesse __Catálogo > Estoque__, ou digite **Estoque** na barra de busca no topo da página. +1. No Admin VTEX, acesse __Catálogo > Inventário__, ou digite **Inventário** na barra de busca no topo da página. 2. Clique em __Gerenciamento de inventário__. 3. Busque pelo SKU desejado e clique no resultado da busca. 4. Na coluna __Atualizar contagem__, preencha com o valor indicado na descrição acima. diff --git a/docs/faq/pt/why-is-my-stores-zoom-not-working.md b/docs/faq/pt/why-is-my-stores-zoom-not-working.md index 0cb260c38..43b42c859 100644 --- a/docs/faq/pt/why-is-my-stores-zoom-not-working.md +++ b/docs/faq/pt/why-is-my-stores-zoom-not-working.md @@ -25,7 +25,7 @@ Para configurar este tamanho de imagem, siga estes passos: 2. Clique em __Configurações__. 3. Acesse a aba __Tipos de Arquivo__. -![Tipos de Arquivo PT](https://images.ctfassets.net/alneenqid6w5/6Bc1z4n3tSqwYIa40YwKC2/ae8cac2252ac614d548bf2fbb1831401/Tipos_de_Arquivo_PT.png) +![Tipos de Arquivo PT](//images.ctfassets.net/alneenqid6w5/6Bc1z4n3tSqwYIa40YwKC2/ae8cac2252ac614d548bf2fbb1831401/Tipos_de_Arquivo_PT.png) O tamanho 1000x1000 significa que o zoom resultante mostrará a imagem nesse tamanho. Logo, este é o tamanho mínimo para o zoom funcionar. diff --git a/docs/faq/pt/why-is-the-origin-of-the-orders-different-on-vtex-and-on-google-analytics.md b/docs/faq/pt/why-is-the-origin-of-the-orders-different-on-vtex-and-on-google-analytics.md index a5d740ca1..8163bd4fd 100644 --- a/docs/faq/pt/why-is-the-origin-of-the-orders-different-on-vtex-and-on-google-analytics.md +++ b/docs/faq/pt/why-is-the-origin-of-the-orders-different-on-vtex-and-on-google-analytics.md @@ -1,10 +1,10 @@ --- title: 'Por que a origem dos pedidos está diferente na VTEX e no Google Analytics?' id: frequentlyAskedQuestions_5030 -status: PUBLISHED +status: DRAFT createdAt: 2017-04-27T22:22:57.838Z -updatedAt: 2019-12-31T14:24:58.529Z -publishedAt: 2019-12-31T14:24:58.529Z +updatedAt: 2023-06-21T22:44:36.086Z +publishedAt: firstPublishedAt: 2017-04-27T23:02:44.531Z contentType: frequentlyAskedQuestion productTeam: Identity diff --git a/docs/faq/pt/why-is-the-product-not-visible-on-the-website.md b/docs/faq/pt/why-is-the-product-not-visible-on-the-website.md index 181be245c..09a323bda 100644 --- a/docs/faq/pt/why-is-the-product-not-visible-on-the-website.md +++ b/docs/faq/pt/why-is-the-product-not-visible-on-the-website.md @@ -42,7 +42,7 @@ Recomendamos iniciar a investigação pelo **Catálogo**. Para verificar as conf 1. Acesse o Admin VTEX e navegue até **Produtos > Catálogo > Produtos e SKUs** para verificar os produtos cadastrados na sua loja. 2. Encontre na listagem o produto que você pretende exibir, conforme ilustrado a seguir. - ![01-produto-pt](https://images.ctfassets.net/alneenqid6w5/75SkVRup4MW0URypUVayEh/89bf951c58bd80765de8bfb480fd73df/01-produto-pt.png) + ![01-produto-pt](//images.ctfassets.net/alneenqid6w5/75SkVRup4MW0URypUVayEh/89bf951c58bd80765de8bfb480fd73df/01-produto-pt.png) 3. Siga as instruções descritas nas próximas seções para verificar as seguintes informações: - [Produto](#produto) @@ -71,9 +71,9 @@ Para verificar as configurações do produto, é importante seguir os passos aba * Caso o produto contenha especificações, navegue até a aba **Especificações** e verifique se elas estão preenchidas. 3. Após qualquer alteração, clique em `Salvar`. -02-campos-produto-pt
Campos que devem ser verificados na página de informações do produto
+02-campos-produto-pt
Campos que devem ser verificados na página de informações do produto
-03-aba-especificacoes-pt
Aba Especificações
+03-aba-especificacoes-pt
Aba Especificações
### SKUs @@ -85,16 +85,16 @@ Na página de SKUs, em **Produtos > Catálogo > Produtos e SKUs**, siga as instr |Botão | Descrição | |-|-| - | ![04-botao-precos](https://images.ctfassets.net/alneenqid6w5/7f0NyYsrdO9dRgW2OQb0ND/1343af5f40a6f0a64cdd8378385977c0/04-botao-precos.png) | Permite acessar a **Lista de preços** para verificar se existe um preço válido para a política comercial desejada associado aos SKUs do produto. Confira a seção de [Preços](#precos) para mais informações.| - | ![05-botao-logistica](https://images.ctfassets.net/alneenqid6w5/4Y2GdsvjxHYkVSBfElhVr9/17742a7ce2632fa9d800d942bb016283/05-botao-logistica.png) | Permite acessar a página **Gerenciar inventário** para verificar se o SKU está disponível em estoque. Confira a seção de [Logística](#logistica) para mais informações. | - | ![06-botao-indexed-info](https://images.ctfassets.net/alneenqid6w5/5G3dZgdVZDiPqADnodmHc7/e31e69a2333d82a74ca980303e93b690/06-botao-indexed-info.png) | Permite visualizar cada **Seller **que comercializa o SKU, a política comercial (**Policy**), o preço (**Value**) e a quantidade do SKU em estoque (**Quantity**). | + | ![04-botao-precos](//images.ctfassets.net/alneenqid6w5/7f0NyYsrdO9dRgW2OQb0ND/1343af5f40a6f0a64cdd8378385977c0/04-botao-precos.png) | Permite acessar a **Lista de preços** para verificar se existe um preço válido para a política comercial desejada associado aos SKUs do produto. Confira a seção de [Preços](#precos) para mais informações.| + | ![05-botao-logistica](//images.ctfassets.net/alneenqid6w5/4Y2GdsvjxHYkVSBfElhVr9/17742a7ce2632fa9d800d942bb016283/05-botao-logistica.png) | Permite acessar a página **Gerenciar inventário** para verificar se o SKU está disponível em estoque. Confira a seção de [Logística](#logistica) para mais informações. | + | ![06-botao-indexed-info](//images.ctfassets.net/alneenqid6w5/5G3dZgdVZDiPqADnodmHc7/e31e69a2333d82a74ca980303e93b690/06-botao-indexed-info.png) | Permite visualizar cada **Seller **que comercializa o SKU, a política comercial (**Policy**), o preço (**Value**) e a quantidade do SKU em estoque (**Quantity**). | 2. Na linha do produto que corresponde ao SKU a ser verificado, clique na seta para baixo , ao lado do botão `Alterar`. 3. Clique na opção **Sku** para acessar a lista detalhada de SKUs. 4. Na coluna **Status**, verifique se a situação indicada é `Ativa`. Se os SKUs estiverem ativos, prossiga para o passo 7. 5. Caso algum SKU esteja com situação `Inativa`, clique em `Alterar` para visualizar as informações detalhadas do SKU. - ![07-catalogo-skus-pt](https://images.ctfassets.net/alneenqid6w5/6hs2pWjN8Mze7A274XRAm3/a1f33a9ce222d960b565f61d47dc1230/07-catalogo-skus-pt.png) + ![07-catalogo-skus-pt](//images.ctfassets.net/alneenqid6w5/6hs2pWjN8Mze7A274XRAm3/a1f33a9ce222d960b565f61d47dc1230/07-catalogo-skus-pt.png) 6. Na página de informações do SKU, prossiga para a verificação dos itens listados a seguir: * **Ativar o SKU se possível:** verifique se esta opção está marcada. Caso contrário, o SKU não será exibido. Ativar esta opção significa determinar que o SKU será ativado se cumprir os requisitos necessários: @@ -107,9 +107,9 @@ Na página de SKUs, em **Produtos > Catálogo > Produtos e SKUs**, siga as instr 8. Verifique se o SKU contém pelo menos uma imagem. Se não tiver, o SKU não será ativado – siga o próximo passo para corrigir esse problema. 9. Clique em `Inserir` para fazer upload de uma nova imagem. Se preferir, clique em `Associar a imagens existentes` para incluir uma imagem já utilizada em outro SKU. -08-aba-imagens-pt
Aba Imagens
+08-aba-imagens-pt
Aba Imagens
-![09-sku-imagens-pt](https://images.ctfassets.net/alneenqid6w5/1JJflflW0ACgVn05sRv29x/ef6a125c561d518d683a942b15b3bf58/09-sku-imagens-pt.png) +![09-sku-imagens-pt](//images.ctfassets.net/alneenqid6w5/1JJflflW0ACgVn05sRv29x/ef6a125c561d518d683a942b15b3bf58/09-sku-imagens-pt.png) ### Indexed Info @@ -123,13 +123,13 @@ O registro de indexação apresenta o status de cada SKU do produto. Caso exista No exemplo abaixo, é possível concluir que o SKU está indisponível por causa da ausência de itens em estoque: -![10-indexed-info-code](https://images.ctfassets.net/alneenqid6w5/3J8ZK4CikAYOwYh8GAzbWa/6c4b52fbcf0abaf0f53e3b49ca224e15/Group_1__7_.png) +![10-indexed-info-code](//images.ctfassets.net/alneenqid6w5/3J8ZK4CikAYOwYh8GAzbWa/6c4b52fbcf0abaf0f53e3b49ca224e15/Group_1__7_.png) A partir disso, é possível tomar ações para corrigir o problema. No caso do exemplo, seria necessário ajustar a quantidade de itens em estoque no sistema de [Logística](#logistica). Um SKU ativo e sem erros terá o registro no indexador similar ao ilustrado a seguir: -![11-indexed-info-code-active](https://images.ctfassets.net/alneenqid6w5/3Sd3Ta5gzKo0LY9dMHmCqp/a5c498ba9733244ba7d9c85cd02d801c/11-indexed-info-code-active.png) +![11-indexed-info-code-active](//images.ctfassets.net/alneenqid6w5/3Sd3Ta5gzKo0LY9dMHmCqp/a5c498ba9733244ba7d9c85cd02d801c/11-indexed-info-code-active.png)

Se as informações de indexação não apontarem nenhum motivo para a indisponibilidade dos produtos e se você não tiver encontrado nenhum erro no cadastro dos produtos e dos SKUs, é possível que reindexar o produto resolva o problema.

@@ -147,7 +147,7 @@ No módulo de **Preços**, é importante verificar se os SKUs do seu produto con No exemplo ilustrado a seguir, há três SKUs sem preço base cadastrado. Por isso, não há preço computado na coluna da política comercial – aparece apenas a informação _Preço não cadastrado_. -![12-precos-pt](https://images.ctfassets.net/alneenqid6w5/3XrEvLWMmU3LlsxF75v9NN/13794723132a95851a9810320575adcf/12-precos-pt.png) +![12-precos-pt](//images.ctfassets.net/alneenqid6w5/3XrEvLWMmU3LlsxF75v9NN/13794723132a95851a9810320575adcf/12-precos-pt.png) ### Criar preço base @@ -175,7 +175,7 @@ O **Simulador de envio** serve para verificar se o item existe em estoque e se s 2. Preencha as informações necessárias, descritas em [Simulador de envio](https://help.vtex.com/pt/tutorial/simulacao-de-frete). 3. Clique em `Simular frete`. -![13-simular-frete-pt](https://images.ctfassets.net/alneenqid6w5/rJE0n5ZijrAerIWzzf2Gy/4acf4052c5e41e259ef8374afae39472/13-simular-frete-pt.png) +![13-simular-frete-pt](//images.ctfassets.net/alneenqid6w5/rJE0n5ZijrAerIWzzf2Gy/4acf4052c5e41e259ef8374afae39472/13-simular-frete-pt.png)

Para investigar um item específico, você deve realizar essa simulação com um Código postal atendido por todas as Políticas de envio cadastradas, pois saberá que, se o item não estiver disponível para esse CEP, não estará disponível para nenhum outro.

@@ -183,7 +183,7 @@ O **Simulador de envio** serve para verificar se o item existe em estoque e se s O resultado obtido indica se o produto está disponível ou não para entrega no endereço informado e quais são as melhores opções de frete. Exemplo: caso não existam itens suficientes disponíveis em estoque, o simulador apresenta a seguinte mensagem: -![14-simulador-motivos-pt](https://images.ctfassets.net/alneenqid6w5/4oVBH9r7Vs3jDWZF2MUqdO/36096b0e89ac6a6aa7236200be70fb59/14-simulador-motivos-pt.png) +![14-simulador-motivos-pt](//images.ctfassets.net/alneenqid6w5/4oVBH9r7Vs3jDWZF2MUqdO/36096b0e89ac6a6aa7236200be70fb59/14-simulador-motivos-pt.png) Para mais informações sobre como utilizar o simulador, leia o tutorial [Simulador de envio](https://help.vtex.com/pt/tutorial/simulacao-de-frete). @@ -204,7 +204,7 @@ Caso um produto não esteja disponível no site por falta de itens em estoque, v 3. Para atualizar a contagem de estoque, escreva a quantidade atual na coluna **Atualizar contagem** na linha do SKU desejado, conforme ilustrado a seguir. 4. Clique em `Salvar`. -![15-gerenciar-inventario-pt](https://images.ctfassets.net/alneenqid6w5/7gcnOqUFhzOrvf0EPJTTeM/3f5d9cfcb6029899be80ba3b2a1d3c7e/15-gerenciar-inventario-pt.gif) +![15-gerenciar-inventario-pt](//images.ctfassets.net/alneenqid6w5/7gcnOqUFhzOrvf0EPJTTeM/3f5d9cfcb6029899be80ba3b2a1d3c7e/15-gerenciar-inventario-pt.gif) Para mais informações, leia o tutorial [Gerenciar inventário](https://help.vtex.com/pt/tutorial/gerenciar-itens-em-estoque--tutorials_139). @@ -249,7 +249,7 @@ Siga os passos abaixo para verificar o template que a sua página está utilizan No exemplo abaixo, o template padrão utilizado é `vtex.curbside-pickup@0.x:store.curbside-pickup` e não há template condicional. - ![16-templates-cms-pt](https://images.ctfassets.net/alneenqid6w5/5EMFVK2j0O7l6im1ZJIQQI/eb5a2372a8a1dd70d98b8d32676fd710/16-templates-cms-pt.png) + ![16-templates-cms-pt](//images.ctfassets.net/alneenqid6w5/5EMFVK2j0O7l6im1ZJIQQI/eb5a2372a8a1dd70d98b8d32676fd710/16-templates-cms-pt.png) 4. Em seguida, é necessário conferir os blocos declarados no template utilizado, conforme descrito em [Templates](#templates). diff --git a/docs/faq/pt/why-is-the-thumb-image-of-poor-quality.md b/docs/faq/pt/why-is-the-thumb-image-of-poor-quality.md index 19868a985..d55632506 100644 --- a/docs/faq/pt/why-is-the-thumb-image-of-poor-quality.md +++ b/docs/faq/pt/why-is-the-thumb-image-of-poor-quality.md @@ -24,7 +24,7 @@ Para realizar esta configuração: 3. Clique em **Alterar** na linha `Produto - Thumb`. 4. No painel exibido é possível escolher o tamanho máximo de arquivo para as miniaturas no campo **Tamanho Máximo em KB**. -![Configuração de tipo de arquivo no CMS](https://images.ctfassets.net/alneenqid6w5/6aprfJCiiT9y05IAsRvwH/b7aed6fe9d4892aba36b6695c22fbfb5/PT.PNG) +![Configuração de tipo de arquivo no CMS](//images.ctfassets.net/alneenqid6w5/6aprfJCiiT9y05IAsRvwH/b7aed6fe9d4892aba36b6695c22fbfb5/PT.PNG) Recomendamos também a leitura do artigo [Melhorar a performance de imagens de produtos](https://help.vtex.com/pt/tutorial/improving-the-performance-of-product-images/) para aprender como melhorar a qualidade de qualquer imagem da loja evitando ao máximo o prejuízo de performance de carregamento da página. diff --git a/docs/faq/pt/why-was-a-customer-able-to-register-a-cpf-in-a-cnpj-field.md b/docs/faq/pt/why-was-a-customer-able-to-register-a-cpf-in-a-cnpj-field.md index 2b80665ee..1ecef55c3 100644 --- a/docs/faq/pt/why-was-a-customer-able-to-register-a-cpf-in-a-cnpj-field.md +++ b/docs/faq/pt/why-was-a-customer-able-to-register-a-cpf-in-a-cnpj-field.md @@ -21,7 +21,7 @@ Siga os passos abaixo para validar as informações: 1. Acesse o admin da sua loja: `https://{AccountName}.myvtex.com/admin`. 2. No menu lateral do admin, clique em __Master Data__. 3. Na caixa __Profile System__, clique em __Clientes__. -4. Selecione a opção __E-mail__ e busque pelo e-mail do cliente.![e-mail - Master Data](https://images.ctfassets.net/alneenqid6w5/cjpYKSZ1i8USYqs8Yga4E/df2c4793391483458ffcf8209a222f69/e-mail_-_Master_Data.png) +4. Selecione a opção __E-mail__ e busque pelo e-mail do cliente.![e-mail - Master Data](//images.ctfassets.net/alneenqid6w5/cjpYKSZ1i8USYqs8Yga4E/df2c4793391483458ffcf8209a222f69/e-mail_-_Master_Data.png) 5. Clique no registro do cliente para acessar os detalhes do perfil. Na seção __Contato__, você verá que a opção `É Empresa?` está preenchida com o valor `Não`. Ao mesmo tempo, na seção __Dados da empresa__, você verá que o campo `Tipo documento` está preenchido com o valor `cnpj`. diff --git a/docs/faq/pt/why-was-the-item-splitted-in-the-cart.md b/docs/faq/pt/why-was-the-item-splitted-in-the-cart.md index cc861a0ff..0cf9e6b59 100644 --- a/docs/faq/pt/why-was-the-item-splitted-in-the-cart.md +++ b/docs/faq/pt/why-was-the-item-splitted-in-the-cart.md @@ -3,8 +3,8 @@ title: 'Por que o item do carrinho foi separado?' id: frequentlyAskedQuestions_350 status: PUBLISHED createdAt: 2017-04-27T22:37:20.610Z -updatedAt: 2019-12-31T14:24:24.843Z -publishedAt: 2019-12-31T14:24:24.843Z +updatedAt: 2023-07-12T18:31:38.375Z +publishedAt: 2023-07-12T18:31:38.375Z firstPublishedAt: 2017-04-27T23:01:45.290Z contentType: frequentlyAskedQuestion productTeam: Shopping @@ -14,13 +14,13 @@ locale: pt legacySlug: por-que-o-item-do-carrinho-foi-separado --- -Esse cenário acontece quando mais de um item do mesmo SKU é separado em mais de uma linha no carrinho. +Esse cenário acontece quando mais de um item do mesmo SKU é separado em mais de uma linha no carrinho. Isso ocorre por uma ação denominada rateio - é a divisão de um valor entre os itens. -Isso ocorre por uma ação denominada rateio - é a divisão de um valor entre os itens. Porém, existem cenários em que o valor do desconto é indivisível pelo número de itens, principalmente em casos em que o SKU possui uma unidade multiplicadora e, por isso, é preciso dar descontos diferentes para itens de um mesmo SKU para que o valor do desconto fique correto. O que acaba por deixar os preços diferentes e separando cada unidade em uma linha. Visualize melhor essa explicação com exemplo abaixo: +Porém, existem cenários em que o valor do desconto é indivisível pelo número de itens, principalmente em casos em que o SKU possui uma unidade multiplicadora e, por isso, é preciso dar descontos diferentes para itens de um mesmo SKU para que o valor do desconto fique correto. O que acaba por deixar os preços diferentes e separando cada unidade em uma linha. Visualize melhor essa explicação com exemplo abaixo: -![](//images.contentful.com/alneenqid6w5/5XCSjyHOKsKI4GaQqYMUcs/65984bd4a878563818fa92d1f58a0db9/Por_que_o_item_do_carrinho_foi_separado.jpg) +![Por_que_o_item_do_carrinho_foi_separado](//images.ctfassets.net/alneenqid6w5/5XCSjyHOKsKI4GaQqYMUcs/9f522427584df5bf97156641a1ac2bb3/Por_que_o_item_do_carrinho_foi_separado.jpg) -1. Unidade multiplicadora -2. Preço do produto após o desconto -3. Preço do produto com a diferença, devido ao rateio -4. Desconto aplicado +1. Unidade multiplicadora. +2. Preço do produto após o desconto. +3. Preço do produto com a diferença, devido ao rateio. +4. Desconto aplicado. diff --git a/docs/faq/pt/why-was-the-user-id-requested-at-checkout-when-the-purchase-was-concluded.md b/docs/faq/pt/why-was-the-user-id-requested-at-checkout-when-the-purchase-was-concluded.md index 261a1e246..3750338ad 100644 --- a/docs/faq/pt/why-was-the-user-id-requested-at-checkout-when-the-purchase-was-concluded.md +++ b/docs/faq/pt/why-was-the-user-id-requested-at-checkout-when-the-purchase-was-concluded.md @@ -18,7 +18,7 @@ Existe uma regra de segurança no Checkout que está relacionada à facilidade d Como o SmartCheckout permite fechar uma compra apenas com o e-mail e com o CVV do cartão, caso o cliente já tenha finalizado compra anteriormente, limitamos a quantidade de tentativas de finalização de compra sem sucesso a 3. Depois dessas 3 tentativas, pedimos o login do cliente. -![LoginPT](https://images.ctfassets.net/alneenqid6w5/6M66QYzmnYoaAieMEkgeQU/ad36bed2e62bedaa2fb6ca5e9efe67c0/LoginPT.png) +![LoginPT](//images.ctfassets.net/alneenqid6w5/6M66QYzmnYoaAieMEkgeQU/ad36bed2e62bedaa2fb6ca5e9efe67c0/LoginPT.png) Ou seja, caso o cliente finalize a compra apenas com o e-mail e o CVV do cartão de crédito e a autorização da operadora não ocorra em até 3 vezes seguidas, é mostrada a tela de login para que o cliente continue tentando comprar. Essa contagem volta ao início quando o cliente fizer o login e finalizar sua compra com sucesso. diff --git a/docs/faq/pt/why-wasnt-the-promotion-applied-to-the-marketplace.md b/docs/faq/pt/why-wasnt-the-promotion-applied-to-the-marketplace.md index c2f4c5d4c..4f8da5a4b 100644 --- a/docs/faq/pt/why-wasnt-the-promotion-applied-to-the-marketplace.md +++ b/docs/faq/pt/why-wasnt-the-promotion-applied-to-the-marketplace.md @@ -16,7 +16,7 @@ legacySlug: por-que-a-promocao-nao-foi-aplicada-no-marketplace Para criar uma promoção para marketplaces, o cenário é quase o mesmo de uma promoção comum, porém, deve-se selecionar no campo **política comercial** o valor **Loja(s) de terceiro(s)** e selecionar a **política comercial** usada pelo marketplace ou preencher o campo **afiliado** com o ID do marketplace. -![marketplace.pt](https://images.ctfassets.net/alneenqid6w5/2WLaENr8b1szg1iBnTS3e9/6f7a2d4e07cc7b0da7173519212e19e4/marketplace.pt.png) +![marketplace.pt](//images.ctfassets.net/alneenqid6w5/2WLaENr8b1szg1iBnTS3e9/6f7a2d4e07cc7b0da7173519212e19e4/marketplace.pt.png) Para saber mais detalhes de como fazê-lo, verifique nosso [artigo sobre como criar promoção para marketplace](/pt/tutorial/configurando-promocao-para-marketplace/). diff --git a/docs/known-issues/en/.md b/docs/known-issues/en/.md index 7f290904e..9d73addb1 100644 --- a/docs/known-issues/en/.md +++ b/docs/known-issues/en/.md @@ -28,13 +28,16 @@ internalReference: - Simulation +rkaround + + -## Workaround +## Workaround + orkaround diff --git a/docs/known-issues/en/403-error-for-all-urls-containing-develop.md b/docs/known-issues/en/403-error-for-all-urls-containing-develop.md new file mode 100644 index 000000000..a374d9eff --- /dev/null +++ b/docs/known-issues/en/403-error-for-all-urls-containing-develop.md @@ -0,0 +1,47 @@ +--- +title: '403 error for all URLs containing develop-' +id: X6JDmLhD0StgHPGXJd9cZ +status: PUBLISHED +createdAt: 2024-02-01T13:46:53.024Z +updatedAt: 2024-02-01T13:46:54.008Z +publishedAt: 2024-02-01T13:46:54.008Z +firstPublishedAt: 2024-02-01T13:46:54.008Z +contentType: knownIssue +productTeam: Portal +author: 2mXZkbi0oi061KicTExNjo +tag: Portal +slug: 403-error-for-all-urls-containing-develop +locale: en +kiStatus: Backlog +internalReference: 975182 +--- + +## Summary + + +It is expected that a URL can contain any word without generating an error, but the word "**develop"** followed by the "**-**" character generates an automatic 403 error. +For exemple, a product with the text link `how-to-develot-a-culture-of-custumer-centricity` will display a 403 erro, since its contain the string "develop-". + + +## + +## Simulation + + + +1. Put the string "develop-" in a text link +2. Load the product +3. See the 403 error + + +## + +## Workaround + + +Not use the string "develop-" + + + + + diff --git a/docs/known-issues/en/a-sku-can-be-active-and-have-the-activate-if-possible-flag-unchecked.md b/docs/known-issues/en/a-sku-can-be-active-and-have-the-activate-if-possible-flag-unchecked.md new file mode 100644 index 000000000..79fd27b81 --- /dev/null +++ b/docs/known-issues/en/a-sku-can-be-active-and-have-the-activate-if-possible-flag-unchecked.md @@ -0,0 +1,45 @@ +--- +title: 'A SKU can be active and have the "activate if possible" flag unchecked' +id: 5uXQ65flkoEbYeLkNSw4ig +status: PUBLISHED +createdAt: 2023-11-07T11:01:20.612Z +updatedAt: 2023-11-07T11:01:21.419Z +publishedAt: 2023-11-07T11:01:21.419Z +firstPublishedAt: 2023-11-07T11:01:21.419Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: a-sku-can-be-active-and-have-the-activate-if-possible-flag-unchecked +locale: en +kiStatus: Backlog +internalReference: 931324 +--- + +## Summary + + +It is expected that an active SKU has the "activate if possible" flag checked, however, this is not always the case. +A SKU can be active and have the "activate if possible" flag unchecked. + + +## + +## Simulation + + +Open the SKU admin +See in the form that the SKU is active and the "activate if possible" flag is unchecked + + +## + +## Workaround + + +Save the SKU directly through the admin + + + + + diff --git a/docs/known-issues/en/a-valid-product-specification-value-can-be-returned-blank-in-the-catalog-admin.md b/docs/known-issues/en/a-valid-product-specification-value-can-be-returned-blank-in-the-catalog-admin.md new file mode 100644 index 000000000..e4ae07059 --- /dev/null +++ b/docs/known-issues/en/a-valid-product-specification-value-can-be-returned-blank-in-the-catalog-admin.md @@ -0,0 +1,46 @@ +--- +title: 'A valid product specification value can be returned blank in the catalog admin' +id: 46IZtoT2nSKE71g2Tj0m8y +status: PUBLISHED +createdAt: 2024-01-16T00:28:14.900Z +updatedAt: 2024-01-16T00:28:15.482Z +publishedAt: 2024-01-16T00:28:15.482Z +firstPublishedAt: 2024-01-16T00:28:15.482Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: a-valid-product-specification-value-can-be-returned-blank-in-the-catalog-admin +locale: en +kiStatus: Backlog +internalReference: 966499 +--- + +## Summary + + +It is expected that the product specifications admin will always render the correct values for the specifications of a product. However, this may not always be the case. +The specification value can be returned blank in the admin as if it had no associated value. +In addition to the visualization problem, if the user saves the product using product admin, the blank specification value will overwrite the original value + + +## + +## Simulation + + +Open a product specification form and compare the value shown in the admin with the value returned by the API. + + + +## + +## Workaround + + +Manage product specifications via API + + + + + diff --git a/docs/known-issues/en/ab-tester-app-shows-miscalculated-information-for-sessions-and-conversion.md b/docs/known-issues/en/ab-tester-app-shows-miscalculated-information-for-sessions-and-conversion.md new file mode 100644 index 000000000..8c2740020 --- /dev/null +++ b/docs/known-issues/en/ab-tester-app-shows-miscalculated-information-for-sessions-and-conversion.md @@ -0,0 +1,45 @@ +--- +title: 'AB Tester app shows miscalculated information for sessions and conversion' +id: 2Sgvlldl0kyDcWBVi4KMzg +status: PUBLISHED +createdAt: 2023-07-20T12:42:25.435Z +updatedAt: 2024-07-01T18:49:08.433Z +publishedAt: 2024-07-01T18:49:08.433Z +firstPublishedAt: 2023-07-20T12:42:26.335Z +contentType: knownIssue +productTeam: Cloud Services +author: 2mXZkbi0oi061KicTExNjo +tag: Cloud Services +slug: ab-tester-app-shows-miscalculated-information-for-sessions-and-conversion +locale: en +kiStatus: No Fix +internalReference: 865727 +--- + +## Summary + + +AB Tester app shows miscalculated information for sessions and conversion when running tests, causing undesired results interpretation. The workspace split functionality still works as expected. + + +## + +## Simulation + + + +- Create a A/B Test; +- Let the test run for some time; +- Check the values for sessions and conversions; it will show miscalculated information. + + +## + +## Workaround + + +Use an external analytics tool to analyze the data. + + + + diff --git a/docs/known-issues/en/activate-service-on-import-skuvincularvalorservicoaspx-not-working.md b/docs/known-issues/en/activate-service-on-import-skuvincularvalorservicoaspx-not-working.md index 1b0c56f51..6bdbdc759 100644 --- a/docs/known-issues/en/activate-service-on-import-skuvincularvalorservicoaspx-not-working.md +++ b/docs/known-issues/en/activate-service-on-import-skuvincularvalorservicoaspx-not-working.md @@ -3,8 +3,8 @@ title: 'Activate Service on Import (SkuVincularValorServico.aspx) not Working' id: 1gM3bYz0IX4ozLrIkWIicb status: PUBLISHED createdAt: 2022-02-25T14:56:50.052Z -updatedAt: 2022-11-25T21:44:43.603Z -publishedAt: 2022-11-25T21:44:43.603Z +updatedAt: 2024-05-10T14:24:13.156Z +publishedAt: 2024-05-10T14:24:13.156Z firstPublishedAt: 2022-02-25T14:56:50.569Z contentType: knownIssue productTeam: Catalog @@ -19,12 +19,37 @@ internalReference: 339894 ## Summary +Currently, in the SkuVincularValorServico.aspx import usability, when trying to change previously exiting services from inactive from active, the values are not changed. The UI prompts that values were changed but nothing actually really happens. + +(The opposite is not true, changing from active to inactive works). + + +## ## Simulation +1) Go to the UI https://account.myvtex.com/admin/Site/SkuVincularValorServico.aspx interchanging the rows in the attached sheet from 0 to 1 and vice versa: + + ![](https://vtexhelp.zendesk.com/attachments/token/ladK39V5My6gjGixeHuNTaV2b/?name=inline-1801216200.png) + +2) Check the final effects on the SKU you've changed values of: + ![](https://vtexhelp.zendesk.com/attachments/token/znYEzQhMevPcRVYKlBQYa73fF/?name=inline1216426643.png) + +You will be able to set them as inactive, but not as active. The import UI prompts that changes were made: + ![](https://vtexhelp.zendesk.com/attachments/token/6iKARGtVqTbKaL0vY9s7XPvt6/?name=inline2110004305.png) + +No values are actually changed on the given account's database. + + +## ## Workaround +Using the UI to make changes of inactive -->> active and/or our service APIs: +https://developers.vtex.com/vtex-developer-docs/reference/catalog-api-sku-service + + + diff --git a/docs/known-issues/en/add-option-not-available-when-creating-dictionary.md b/docs/known-issues/en/add-option-not-available-when-creating-dictionary.md index 6f37ddca1..daa2bfda7 100644 --- a/docs/known-issues/en/add-option-not-available-when-creating-dictionary.md +++ b/docs/known-issues/en/add-option-not-available-when-creating-dictionary.md @@ -31,5 +31,5 @@ Create a new dictionary in the CMS Module that has no previously registered Host In the CMS module, click on the magnifying glass and then on the "Clear" button to unlock the "Add" new host button. -![PT - Criar dicionário não disponibiliza opção de "Add"](https://images.ctfassets.net/alneenqid6w5/7bUb8P0cVAGpEb2Do9oRLz/f1e0765bbcb26d36981c3fe76d268cd3/image__2_.png) +![PT - Criar dicionário não disponibiliza opção de "Add"](//images.ctfassets.net/alneenqid6w5/7bUb8P0cVAGpEb2Do9oRLz/f1e0765bbcb26d36981c3fe76d268cd3/image__2_.png) diff --git a/docs/known-issues/en/adding-a-new-address-on-invoice-address-returns-null-api-results.md b/docs/known-issues/en/adding-a-new-address-on-invoice-address-returns-null-api-results.md index 0f501cbf9..dabf06851 100644 --- a/docs/known-issues/en/adding-a-new-address-on-invoice-address-returns-null-api-results.md +++ b/docs/known-issues/en/adding-a-new-address-on-invoice-address-returns-null-api-results.md @@ -3,8 +3,8 @@ title: 'Adding a new address on Invoice Address returns null API results' id: 43eiz4YORQv1u4yDahZdvC status: PUBLISHED createdAt: 2023-02-07T13:15:36.832Z -updatedAt: 2023-02-07T13:15:52.825Z -publishedAt: 2023-02-07T13:15:52.825Z +updatedAt: 2024-07-01T18:48:46.296Z +publishedAt: 2024-07-01T18:48:46.296Z firstPublishedAt: 2023-02-07T13:15:37.293Z contentType: knownIssue productTeam: Checkout @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Checkout slug: adding-a-new-address-on-invoice-address-returns-null-api-results locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 748668 --- diff --git a/docs/known-issues/en/address-form-is-not-shown-when-the-shopper-opts-to-insert-a-new-address.md b/docs/known-issues/en/address-form-is-not-shown-when-the-shopper-opts-to-insert-a-new-address.md new file mode 100644 index 000000000..4c6e8b79a --- /dev/null +++ b/docs/known-issues/en/address-form-is-not-shown-when-the-shopper-opts-to-insert-a-new-address.md @@ -0,0 +1,52 @@ +--- +title: 'Address Form is not shown when the shopper opts to insert a new address' +id: 4HOP82OvC4smfjPFT8aXJA +status: PUBLISHED +createdAt: 2024-07-05T21:16:00.552Z +updatedAt: 2024-07-05T21:16:01.340Z +publishedAt: 2024-07-05T21:16:01.340Z +firstPublishedAt: 2024-07-05T21:16:01.340Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: address-form-is-not-shown-when-the-shopper-opts-to-insert-a-new-address +locale: en +kiStatus: Backlog +internalReference: 1061637 +--- + +## Summary + + +Sometimes, when an identified shopper tries to add a new address in checkout's shipping step a message requiring authentication is requested but the address form is not shown and can't be filled. + + +## + +## Simulation + + + +- Go to checkout, identify as a shopper with a complete profile and proceed to the shipping step; +- Choose the option to deliver to a new address; + + ![](https://vtexhelp.zendesk.com/attachments/token/TFgWp6jleflU5LlPZ3rd4KcTQ/?name=image.png) + + +- Enter the postal code and a message requiring authentication will appear. + + ![](https://vtexhelp.zendesk.com/attachments/token/iTNky5H9cDijZ00prjAwQv24h/?name=image.png) + + +## + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/en/address-review-flow-is-removing-essential-address-information.md b/docs/known-issues/en/address-review-flow-is-removing-essential-address-information.md index 9e8086dbc..36ebe1b71 100644 --- a/docs/known-issues/en/address-review-flow-is-removing-essential-address-information.md +++ b/docs/known-issues/en/address-review-flow-is-removing-essential-address-information.md @@ -3,8 +3,8 @@ title: 'Address review flow is removing essential address information' id: 416pFRk6KsWIfgPr8pzWii status: PUBLISHED createdAt: 2022-08-11T18:33:49.548Z -updatedAt: 2022-11-25T21:50:56.733Z -publishedAt: 2022-11-25T21:50:56.733Z +updatedAt: 2024-02-16T20:23:20.195Z +publishedAt: 2024-02-16T20:23:20.195Z firstPublishedAt: 2022-08-11T18:33:50.049Z contentType: knownIssue productTeam: Checkout @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Checkout slug: address-review-flow-is-removing-essential-address-information locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 618756 --- diff --git a/docs/known-issues/en/addresses-are-shown-in-the-checkout-when-buyer-has-can-add-shipping-permission.md b/docs/known-issues/en/addresses-are-shown-in-the-checkout-when-buyer-has-can-add-shipping-permission.md new file mode 100644 index 000000000..a054ba53a --- /dev/null +++ b/docs/known-issues/en/addresses-are-shown-in-the-checkout-when-buyer-has-can-add-shipping-permission.md @@ -0,0 +1,48 @@ +--- +title: 'Addresses are shown in the Checkout when buyer has "Can add shipping" permission' +id: 2ssiTryGJ6kGoZWxWkGnFF +status: PUBLISHED +createdAt: 2024-05-21T22:03:55.172Z +updatedAt: 2024-05-21T22:03:56.435Z +publishedAt: 2024-05-21T22:03:56.435Z +firstPublishedAt: 2024-05-21T22:03:56.435Z +contentType: knownIssue +productTeam: B2B +author: 2mXZkbi0oi061KicTExNjo +tag: B2B +slug: addresses-are-shown-in-the-checkout-when-buyer-has-can-add-shipping-permission +locale: en +kiStatus: Backlog +internalReference: 1037067 +--- + +## Summary + + +When a role has the permission "Can add shipping" in the B2B Checkout Settings and a buyer has addresses registered in the Profile System, clicking on "Deliver to another address" in the shipping step and clicking on "Back to address list" shows the addresses from the Profile System. + + +## + +## Simulation + + + +- Add the permission "Can add shipping" in the B2B Checkout Settings via admin to a role; +- Add the role to a buyer; +- Log in to the store and assemble a cart; +- After accessing the checkout, click on "Change shipping options" +- Click on "Deliver to another address" in the shipping step and click on "Back to address list", +- Different addresses from the cost center are in the cart. + + +## + +## Workaround + + +Enable the Save user data opt-in so no addresses are added to the Profile System. + + + + diff --git a/docs/known-issues/en/addresses-from-the-profile-system-is-shown-when-impersonated-using-vtex-telemarketing.md b/docs/known-issues/en/addresses-from-the-profile-system-is-shown-when-impersonated-using-vtex-telemarketing.md new file mode 100644 index 000000000..66be19c03 --- /dev/null +++ b/docs/known-issues/en/addresses-from-the-profile-system-is-shown-when-impersonated-using-vtex-telemarketing.md @@ -0,0 +1,45 @@ +--- +title: 'Addresses from the profile system is shown when impersonated using VTEX Telemarketing' +id: 5fFacgD8grxKqJoOO2fwU7 +status: PUBLISHED +createdAt: 2023-07-12T13:19:48.090Z +updatedAt: 2023-08-31T19:38:04.369Z +publishedAt: 2023-08-31T19:38:04.369Z +firstPublishedAt: 2023-07-12T13:19:48.807Z +contentType: knownIssue +productTeam: B2B +author: 2mXZkbi0oi061KicTExNjo +tag: B2B +slug: addresses-from-the-profile-system-is-shown-when-impersonated-using-vtex-telemarketing +locale: en +kiStatus: No Fix +internalReference: 860375 +--- + +## Summary + + +When the shopper has addresses registered in the Profile System, and it's impersonated using VTEX Telemarketing, the addresses from Profile System and Organizations are shown + + +## + +## Simulation + + + +- Impersonate a shopper who has addresses registered in the Profile System; +- Assemble a cart and go to Shipping; +- Select an address; the component will update and show all addresses from Profile System and Organizations. + + +## + +## Workaround + + + +- Use the B2B Organizations impersonating function. + + + diff --git a/docs/known-issues/en/addressid-mismatch-causes-invalid-address-for-an-item-error.md b/docs/known-issues/en/addressid-mismatch-causes-invalid-address-for-an-item-error.md new file mode 100644 index 000000000..72af9f4e1 --- /dev/null +++ b/docs/known-issues/en/addressid-mismatch-causes-invalid-address-for-an-item-error.md @@ -0,0 +1,55 @@ +--- +title: 'AddressId mismatch causes "invalid address for an item" error' +id: 5bSac85eHb9NmrOhcTjHNw +status: PUBLISHED +createdAt: 2024-03-01T19:28:52.074Z +updatedAt: 2024-03-01T19:28:52.875Z +publishedAt: 2024-03-01T19:28:52.875Z +firstPublishedAt: 2024-03-01T19:28:52.875Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: addressid-mismatch-causes-invalid-address-for-an-item-error +locale: en +kiStatus: Backlog +internalReference: 992503 +--- + +## Summary + + +The `shippingData` cart attachment supports the `addressId` field within a few different objects: `logisticsInfo`, `address`, and `selectedAddresses`. +The `addressId` field is also persisted in the user's saved addresses, kept within Master Data's AD entity. + +When placing an order, the Checkout API compares the selected shipping address in the orderForm with the ones available within the user's profile. +If a match occurs, the `addressId` within `address` and `selectedAddresses` from the orderForm is replaced with the existing value from their profile. + +However, at a later point in the API's validations, it will also compare this `addressId` with the one in the `logisticsInfo` object. +As the one in `logisticsInfo` is not replaced by the aforementioned process, they may not match, and this later validation will fail. +This triggers an "**invalid address for an item**" / "endereço inválido para um item", preventing the purchase from being completed. + + + +## + +## Simulation + + + +- Save two different addresses within a user's profile, and take note of their `addressId` values. +- Assemble a Place Order request. Use one of your addresses created in the previous step, but use the `addressId` of the other one. +- Send the request. The response will contain the error message "invalid address for an item". + + +## + +## Workaround + + +When sending the Place Order request with a previously saved address, ensure the value used for `addressId` matches the actual address data. +Alternatively, you may also omit the `addressId` from the request. + + + + diff --git a/docs/known-issues/en/adjust-shipping-query-when-the-order-has-more-than-one-product-centauro.md b/docs/known-issues/en/adjust-shipping-query-when-the-order-has-more-than-one-product-centauro.md index a14f4eb2b..d36ed1b37 100644 --- a/docs/known-issues/en/adjust-shipping-query-when-the-order-has-more-than-one-product-centauro.md +++ b/docs/known-issues/en/adjust-shipping-query-when-the-order-has-more-than-one-product-centauro.md @@ -3,8 +3,8 @@ title: 'Adjust shipping query when the order has more than one product - Centaur id: 5VsGJar6FBHbGi4OZpxvbk status: PUBLISHED createdAt: 2022-06-15T19:08:37.828Z -updatedAt: 2022-11-25T21:56:35.720Z -publishedAt: 2022-11-25T21:56:35.720Z +updatedAt: 2024-02-16T20:25:35.893Z +publishedAt: 2024-02-16T20:25:35.893Z firstPublishedAt: 2022-06-15T19:08:38.488Z contentType: knownIssue productTeam: Connections @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Connections slug: adjust-shipping-query-when-the-order-has-more-than-one-product-centauro locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 599380 --- diff --git a/docs/known-issues/en/admin-collection-brand-list-timeout.md b/docs/known-issues/en/admin-collection-brand-list-timeout.md index b663d289c..b06aced08 100644 --- a/docs/known-issues/en/admin-collection-brand-list-timeout.md +++ b/docs/known-issues/en/admin-collection-brand-list-timeout.md @@ -3,8 +3,8 @@ title: 'Admin Collection Brand List Timeout' id: 4de4lqAIhr9mU77EPAbvq1 status: PUBLISHED createdAt: 2022-08-17T15:58:26.950Z -updatedAt: 2022-11-25T21:43:44.331Z -publishedAt: 2022-11-25T21:43:44.331Z +updatedAt: 2024-07-01T18:48:37.335Z +publishedAt: 2024-07-01T18:48:37.335Z firstPublishedAt: 2022-08-17T15:58:27.573Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: admin-collection-brand-list-timeout locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 639905 --- diff --git a/docs/known-issues/en/admin-global-search-doesnt-recognize-profile-menu-items.md b/docs/known-issues/en/admin-global-search-doesnt-recognize-profile-menu-items.md new file mode 100644 index 000000000..da9f9980a --- /dev/null +++ b/docs/known-issues/en/admin-global-search-doesnt-recognize-profile-menu-items.md @@ -0,0 +1,49 @@ +--- +title: "[Admin] Global Search doesn't recognize "Profile Menu items"" +id: 4AZiu9NXouL6b8z5EHJIWK +status: PUBLISHED +createdAt: 2024-01-22T17:09:55.423Z +updatedAt: 2024-01-22T17:09:55.944Z +publishedAt: 2024-01-22T17:09:55.944Z +firstPublishedAt: 2024-01-22T17:09:55.944Z +contentType: knownIssue +productTeam: Admin +author: 2mXZkbi0oi061KicTExNjo +tag: Admin +slug: admin-global-search-doesnt-recognize-profile-menu-items +locale: en +kiStatus: Backlog +internalReference: 969645 +--- + +## Summary + + +Global Search doesn't recognize "Profile Menu items" + + +## + +## Simulation + + +In some cases, the search returns no results. +For example: "Users" "Authentication" + + ![](https://vtexhelp.zendesk.com/attachments/token/QwUkKwavO6WM00STA32BVwyvn/?name=image.png) + + + ![](https://vtexhelp.zendesk.com/attachments/token/weT1QdMEqTne83NxeJRN1ilFm/?name=image.png) + + +## + +## Workaround + + +Use side menu to access these modules + + + + + diff --git a/docs/known-issues/en/admin-homepage-has-an-error-in-how-to-improve-section-of-the-catalog.md b/docs/known-issues/en/admin-homepage-has-an-error-in-how-to-improve-section-of-the-catalog.md index a2cb2e61c..52dda1b74 100644 --- a/docs/known-issues/en/admin-homepage-has-an-error-in-how-to-improve-section-of-the-catalog.md +++ b/docs/known-issues/en/admin-homepage-has-an-error-in-how-to-improve-section-of-the-catalog.md @@ -30,7 +30,7 @@ This was because the number `1` had been set as the default, even when there was Log in to your **VTEX Admin > Home > How to improve > Catalog**. If the section indicates that `1` issue was found, by clicking on `Popular products without stock` you will be redirected to the Catalog page. -![Como melhorar EN](https://images.ctfassets.net/alneenqid6w5/54P0d7km19QIamqTFa10F6/956eb8af39b7edff3928a4acb13ba700/Como_melhorar_EN.png) +![Como melhorar EN](//images.ctfassets.net/alneenqid6w5/54P0d7km19QIamqTFa10F6/956eb8af39b7edff3928a4acb13ba700/Como_melhorar_EN.png) ## Workaround @@ -39,5 +39,5 @@ No action is required from the user as we have already fixed the issue. When no `We didn't find any issues in your catalog` -![Como melhorar fixed EN](https://images.ctfassets.net/alneenqid6w5/32jMVhuthv5CUK5oECisEr/4251750222051f48f073536c305e0f10/Como_melhorar_fixed_EN.png) +![Como melhorar fixed EN](//images.ctfassets.net/alneenqid6w5/32jMVhuthv5CUK5oECisEr/4251750222051f48f073536c305e0f10/Como_melhorar_fixed_EN.png) diff --git a/docs/known-issues/en/admin-is-showing-image-extension-as-jpg-even-when-the-image-is-png.md b/docs/known-issues/en/admin-is-showing-image-extension-as-jpg-even-when-the-image-is-png.md index 5f4aaa062..a204f55aa 100644 --- a/docs/known-issues/en/admin-is-showing-image-extension-as-jpg-even-when-the-image-is-png.md +++ b/docs/known-issues/en/admin-is-showing-image-extension-as-jpg-even-when-the-image-is-png.md @@ -3,8 +3,8 @@ title: 'Admin is showing image extension as .jpg even when the image is .png' id: 1nVCuVnNjT7e1E9Cy0Veer status: PUBLISHED createdAt: 2022-02-02T18:48:49.607Z -updatedAt: 2022-11-25T21:48:51.993Z -publishedAt: 2022-11-25T21:48:51.993Z +updatedAt: 2024-02-16T20:26:18.176Z +publishedAt: 2024-02-16T20:26:18.176Z firstPublishedAt: 2022-02-02T18:48:49.929Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: admin-is-showing-image-extension-as-jpg-even-when-the-image-is-png locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 516269 --- diff --git a/docs/known-issues/en/admin-master-data-module-the-admin-search-engine-redirects-them-to-the-wrong-url.md b/docs/known-issues/en/admin-master-data-module-the-admin-search-engine-redirects-them-to-the-wrong-url.md new file mode 100644 index 000000000..a5763e106 --- /dev/null +++ b/docs/known-issues/en/admin-master-data-module-the-admin-search-engine-redirects-them-to-the-wrong-url.md @@ -0,0 +1,53 @@ +--- +title: '[Admin] Master Data module, the admin search engine redirects them to the wrong URL.' +id: NPUIMi5uS5ngHZBeemIMe +status: PUBLISHED +createdAt: 2023-08-28T18:39:23.578Z +updatedAt: 2023-09-06T15:03:32.872Z +publishedAt: 2023-09-06T15:03:32.872Z +firstPublishedAt: 2023-08-28T18:39:24.558Z +contentType: knownIssue +productTeam: Admin +author: 2mXZkbi0oi061KicTExNjo +tag: Admin +slug: admin-master-data-module-the-admin-search-engine-redirects-them-to-the-wrong-url +locale: en +kiStatus: Fixed +internalReference: 889045 +--- + +## Summary + + +The Master Data module, the admin search engine redirects them to the wrong URL. + + +## + +## Simulation + + + +Steps: +Admin > Search > Master Data > + + ![](https://vtexhelp.zendesk.com/attachments/token/DhvSEUDDmPjgGdIlWV4PJvh0A/?name=image.png) + + ![](https://vtexhelp.zendesk.com/attachments/token/9nUmLbZLPdCzBgvNziUi1WCvw/?name=image.png) + + +## + +## Workaround + + + +it's possible accessed normally using the side menu: +Admin > Store front > Master Data + + ![](https://vtexhelp.zendesk.com/attachments/token/59KwJCdK91ol1f4edT4hjNBHQ/?name=image.png) + + + + + diff --git a/docs/known-issues/en/admin-review-global-search.md b/docs/known-issues/en/admin-review-global-search.md new file mode 100644 index 000000000..04f682b06 --- /dev/null +++ b/docs/known-issues/en/admin-review-global-search.md @@ -0,0 +1,46 @@ +--- +title: '[admin] review global search' +id: 1r83M4ug7WVoF1gb22NMh0 +status: PUBLISHED +createdAt: 2023-08-29T20:01:07.327Z +updatedAt: 2023-08-29T20:01:08.251Z +publishedAt: 2023-08-29T20:01:08.251Z +firstPublishedAt: 2023-08-29T20:01:08.251Z +contentType: knownIssue +productTeam: Admin +author: 2mXZkbi0oi061KicTExNjo +tag: Admin +slug: admin-review-global-search +locale: en +kiStatus: Backlog +internalReference: 889993 +--- + +## Summary + + +global search isn't finding information about "users" + + +## + +## Simulation + + +Steps: +Admin > global search > Master Data > User + + ![](https://vtexhelp.zendesk.com/attachments/token/bT7SSj1ApVwcvNCxCwtOB8yJj/?name=image.png) + + +## + +## Workaround + + +it's possible to access directly through the URL .com/admin/users + + + + + diff --git a/docs/known-issues/en/admin-timeout.md b/docs/known-issues/en/admin-timeout.md new file mode 100644 index 000000000..464f5a2e7 --- /dev/null +++ b/docs/known-issues/en/admin-timeout.md @@ -0,0 +1,50 @@ +--- +title: 'Admin timeout' +id: 6Kp2viMZSnmGucJnciDNKx +status: PUBLISHED +createdAt: 2024-06-17T18:07:48.342Z +updatedAt: 2024-06-17T18:07:49.170Z +publishedAt: 2024-06-17T18:07:49.170Z +firstPublishedAt: 2024-06-17T18:07:49.170Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: admin-timeout +locale: en +kiStatus: Backlog +internalReference: 1051070 +--- + +## Summary + + +The messages app is receiving a timeout error randomly and some admin pages may need a refresh to work properly. + +This may be related to GraphQL queries. Normally you'll see errors in the `/meta` route or a messages app timeout related to the `translateWithDeps` query. + + +## + +## Simulation + + +Try accessing some pages on the admin of an account and randomly this page can receive the error below: + ![](https://vtexhelp.zendesk.com/attachments/token/zNzGxtaY5SszSHGFiKRMiCXda/?name=image.png) + + ![](https://vtexhelp.zendesk.com/attachments/token/KqbIgf2qqZIAdpYgXJcaiu5FJ/?name=image.png) + +When you refresh the page everything should be back to normal + + +## + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/en/adress-without-country-disrupting-orderform-changes.md b/docs/known-issues/en/adress-without-country-disrupting-orderform-changes.md index ff9b61aaa..4581150e1 100644 --- a/docs/known-issues/en/adress-without-country-disrupting-orderform-changes.md +++ b/docs/known-issues/en/adress-without-country-disrupting-orderform-changes.md @@ -3,8 +3,8 @@ title: 'Adress without country disrupting orderForm changes' id: 3LfFmUaetyqZij8MCBJtcY status: PUBLISHED createdAt: 2022-05-16T19:58:42.987Z -updatedAt: 2022-11-25T21:52:11.051Z -publishedAt: 2022-11-25T21:52:11.051Z +updatedAt: 2024-02-16T20:23:23.949Z +publishedAt: 2024-02-16T20:23:23.949Z firstPublishedAt: 2022-05-16T19:58:43.429Z contentType: knownIssue productTeam: Checkout @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Checkout slug: adress-without-country-disrupting-orderform-changes locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 579814 --- diff --git a/docs/known-issues/en/adyen-3ds2-double-request-generates-payment-authorization-denial.md b/docs/known-issues/en/adyen-3ds2-double-request-generates-payment-authorization-denial.md new file mode 100644 index 000000000..5045a420e --- /dev/null +++ b/docs/known-issues/en/adyen-3ds2-double-request-generates-payment-authorization-denial.md @@ -0,0 +1,52 @@ +--- +title: 'Adyen 3DS2 double request generates payment authorization denial' +id: 3yR8LzaUjclJ22PkAymvoe +status: PUBLISHED +createdAt: 2023-09-20T13:09:29.771Z +updatedAt: 2023-09-20T13:09:30.507Z +publishedAt: 2023-09-20T13:09:30.507Z +firstPublishedAt: 2023-09-20T13:09:30.507Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: adyen-3ds2-double-request-generates-payment-authorization-denial +locale: en +kiStatus: Backlog +internalReference: 884154 +--- + +## Summary + + +When Adyen's 3DS2 request is sent twice it retrieves an error in the response and the payment is automatically denied. + +Authorization response: + +`{"status":409,"errorCode":"704","message":"request already processed or in progress","errorType":"validation"}` + +Following the message: + +`Not expected Response [].` + +This is an issue when the payment is actually authorized on Adyen's end but since there is no settlement on our side we can't send a refund request. + + +## + +## Simulation + + +We were not able to reproduce this scenario or find a pattern so far. + + +## + +## Workaround + + +NA + + + + diff --git a/docs/known-issues/en/adyenv1-does-not-correctly-send-the-paymentmethodtype-for-amex-when-using-apple-pay.md b/docs/known-issues/en/adyenv1-does-not-correctly-send-the-paymentmethodtype-for-amex-when-using-apple-pay.md new file mode 100644 index 000000000..f4e82fb77 --- /dev/null +++ b/docs/known-issues/en/adyenv1-does-not-correctly-send-the-paymentmethodtype-for-amex-when-using-apple-pay.md @@ -0,0 +1,45 @@ +--- +title: 'AdyenV1 does not correctly send the paymentMethod.type for Amex when using Apple Pay.' +id: UCCG0Lwe3U6dO7MHwFebO +status: PUBLISHED +createdAt: 2023-10-17T14:58:27.621Z +updatedAt: 2023-10-17T14:58:28.348Z +publishedAt: 2023-10-17T14:58:28.348Z +firstPublishedAt: 2023-10-17T14:58:28.348Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: adyenv1-does-not-correctly-send-the-paymentmethodtype-for-amex-when-using-apple-pay +locale: en +kiStatus: Backlog +internalReference: 920563 +--- + +## Summary + + +Although Apple Pay allows the user to place an order using an Amex card, our AdyenV1 legacy connector does not support this brand. + +In the interaction logs, it is noticed that the` paymentMethod.type` field is filled with "scheme," which results in an error from Adyen. + + +## + +## Simulation + + +Attempt to place an order using Apple Pay with an Amex card. The transaction will be denied + + +## + +## Workaround + + +N/A. + + + + + diff --git a/docs/known-issues/en/alert-for-fill-the-scheduled-delivery-selection-appears-only-once.md b/docs/known-issues/en/alert-for-fill-the-scheduled-delivery-selection-appears-only-once.md index 55aa6ffb8..e47bfedbd 100644 --- a/docs/known-issues/en/alert-for-fill-the-scheduled-delivery-selection-appears-only-once.md +++ b/docs/known-issues/en/alert-for-fill-the-scheduled-delivery-selection-appears-only-once.md @@ -3,8 +3,8 @@ title: 'Alert for fill the scheduled delivery selection appears only once' id: f668KUV24RqlpUvDvoIEm status: PUBLISHED createdAt: 2022-04-25T14:49:29.983Z -updatedAt: 2022-11-25T21:51:08.681Z -publishedAt: 2022-11-25T21:51:08.681Z +updatedAt: 2024-02-16T20:26:02.010Z +publishedAt: 2024-02-16T20:26:02.010Z firstPublishedAt: 2022-04-25T14:49:30.465Z contentType: knownIssue productTeam: Checkout @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Checkout slug: alert-for-fill-the-scheduled-delivery-selection-appears-only-once locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 565982 --- diff --git a/docs/known-issues/en/alt-attribute-not-showing-in-vtexcmcproductimage-zoomon-.md b/docs/known-issues/en/alt-attribute-not-showing-in-vtexcmcproductimage-zoomon-.md index d1d6fa985..a1567c30a 100644 --- a/docs/known-issues/en/alt-attribute-not-showing-in-vtexcmcproductimage-zoomon-.md +++ b/docs/known-issues/en/alt-attribute-not-showing-in-vtexcmcproductimage-zoomon-.md @@ -3,7 +3,7 @@ title: 'ALT attribute not showing in ' id: 4P1Eys9Q2WFddrMLQVDvM9 status: DRAFT createdAt: 2022-02-17T13:08:53.295Z -updatedAt: 2022-03-18T15:38:31.951Z +updatedAt: 2024-02-16T20:26:26.971Z publishedAt: firstPublishedAt: contentType: knownIssue @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Portal slug: alt-attribute-not-showing-in-vtexcmcproductimage-zoomon- locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 526563 --- diff --git a/docs/known-issues/en/amazon-category-implementation.md b/docs/known-issues/en/amazon-category-implementation.md index fa160d5cc..af40e4fdb 100644 --- a/docs/known-issues/en/amazon-category-implementation.md +++ b/docs/known-issues/en/amazon-category-implementation.md @@ -3,8 +3,8 @@ title: 'Amazon category implementation' id: 5drX2V0avfk1X2llMyTlK1 status: PUBLISHED createdAt: 2022-03-25T11:33:04.920Z -updatedAt: 2022-12-02T18:00:24.056Z -publishedAt: 2022-12-02T18:00:24.056Z +updatedAt: 2024-02-16T20:24:37.027Z +publishedAt: 2024-02-16T20:24:37.027Z firstPublishedAt: 2022-03-25T11:33:15.226Z contentType: knownIssue productTeam: Connections @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Connections slug: amazon-category-implementation locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 549924 --- diff --git a/docs/known-issues/en/amazon-error-code-13013-while-sending-product-to-amazon-marketplace.md b/docs/known-issues/en/amazon-error-code-13013-while-sending-product-to-amazon-marketplace.md new file mode 100644 index 000000000..51a929b61 --- /dev/null +++ b/docs/known-issues/en/amazon-error-code-13013-while-sending-product-to-amazon-marketplace.md @@ -0,0 +1,49 @@ +--- +title: '[Amazon] Error Code 13013 while sending product to Amazon marketplace' +id: 5bmPQ4Jzi8HvoDoTaDFv9b +status: PUBLISHED +createdAt: 2023-10-27T11:24:52.357Z +updatedAt: 2023-12-18T17:35:20.302Z +publishedAt: 2023-12-18T17:35:20.302Z +firstPublishedAt: 2023-10-27T11:24:53.258Z +contentType: knownIssue +productTeam: Connections +author: 2mXZkbi0oi061KicTExNjo +tag: Connections +slug: amazon-error-code-13013-while-sending-product-to-amazon-marketplace +locale: en +kiStatus: Fixed +internalReference: 926656 +--- + +## Summary + + + +Currently we have an issue while trying to export products for Amazon marketplace, there are some cases Amazon itself returns an error 13013. but the error is sometimes not logged in Bridge menu, and some products remains with sucess status, but when they actually have the error below + + + "code": "13013", "message": "Não há registro do código SKU correspondente a esta atualização em sua conta. Isso geralmente ocorre quando há outros problemas com o código SKU.", "severity": "ERROR", + + + +## + +## Simulation + + + +Inside the bridge products menu, you may see an error, showing the error code 13013, or any other message, but when checking the Amazon Portal que SKU might not be exported to Amazon. + + +## + +## Workaround + + +Is there a workaround for this bug? If yes, describe it here. If not, write "N/A" or "There is no workaround available.". Do not remove this section if there is no workaround, please. + + + + + diff --git a/docs/known-issues/en/amazon-error-in-the-update-flow-sku-is-not-being-logged-into-the-bridge.md b/docs/known-issues/en/amazon-error-in-the-update-flow-sku-is-not-being-logged-into-the-bridge.md new file mode 100644 index 000000000..51087f947 --- /dev/null +++ b/docs/known-issues/en/amazon-error-in-the-update-flow-sku-is-not-being-logged-into-the-bridge.md @@ -0,0 +1,50 @@ +--- +title: '[Amazon] Error in the update flow sku is not being logged into the bridge' +id: 1oBkaT6GWZfhB4t2Qpn6c0 +status: PUBLISHED +createdAt: 2024-02-27T19:40:49.825Z +updatedAt: 2024-02-27T19:40:50.483Z +publishedAt: 2024-02-27T19:40:50.483Z +firstPublishedAt: 2024-02-27T19:40:50.483Z +contentType: knownIssue +productTeam: Connections +author: 2mXZkbi0oi061KicTExNjo +tag: Connections +slug: amazon-error-in-the-update-flow-sku-is-not-being-logged-into-the-bridge +locale: en +kiStatus: Backlog +internalReference: 990197 +--- + +## Summary + + +Error in the update flow sku isn't being logged into the bridge + +**Marketplace:** Amazon +**Root Cause:** Product + + +1. doesn't happen with all skus; + + +## + +## Simulation + + +Admin > Marketplace > Products > Amazon + + ![](https://vtexhelp.zendesk.com/attachments/token/l7i4mRjrhA0eo5BWd92YCS46m/?name=image.png) + + +## + +## Workaround + + +Reprocess SKU + + + + diff --git a/docs/known-issues/en/amazon-global-category-not-working.md b/docs/known-issues/en/amazon-global-category-not-working.md index fd1d9cb8f..8add1d8e7 100644 --- a/docs/known-issues/en/amazon-global-category-not-working.md +++ b/docs/known-issues/en/amazon-global-category-not-working.md @@ -3,8 +3,8 @@ title: 'Amazon global category not working' id: 4xG37vNjH3XWVdb57w6zzV status: PUBLISHED createdAt: 2022-08-12T11:49:47.214Z -updatedAt: 2022-12-02T18:32:25.769Z -publishedAt: 2022-12-02T18:32:25.769Z +updatedAt: 2024-02-16T20:25:10.435Z +publishedAt: 2024-02-16T20:25:10.435Z firstPublishedAt: 2022-08-12T11:49:47.743Z contentType: knownIssue productTeam: Connections @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Connections slug: amazon-global-category-not-working locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 634199 --- diff --git a/docs/known-issues/en/amazon-integration-attribute-number-of-itens.md b/docs/known-issues/en/amazon-integration-attribute-number-of-itens.md index 9e72cb08f..f5538f996 100644 --- a/docs/known-issues/en/amazon-integration-attribute-number-of-itens.md +++ b/docs/known-issues/en/amazon-integration-attribute-number-of-itens.md @@ -3,8 +3,8 @@ title: 'Amazon integration attribute Number of itens' id: 75Afw210mMY9h6dbk3AV8V status: PUBLISHED createdAt: 2022-04-07T12:18:04.361Z -updatedAt: 2022-11-25T21:56:13.168Z -publishedAt: 2022-11-25T21:56:13.168Z +updatedAt: 2024-02-16T20:25:56.485Z +publishedAt: 2024-02-16T20:25:56.485Z firstPublishedAt: 2022-04-07T12:18:05.650Z contentType: knownIssue productTeam: Connections @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Connections slug: amazon-integration-attribute-number-of-itens locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 557788 --- diff --git a/docs/known-issues/en/amazon-integration-stock-reservations-for-kits.md b/docs/known-issues/en/amazon-integration-stock-reservations-for-kits.md index f3dadc0f9..cd4559f55 100644 --- a/docs/known-issues/en/amazon-integration-stock-reservations-for-kits.md +++ b/docs/known-issues/en/amazon-integration-stock-reservations-for-kits.md @@ -3,8 +3,8 @@ title: 'Amazon integration stock reservations for KITS' id: 6ZEvHuGCOEcuQTya1oDOyu status: PUBLISHED createdAt: 2023-05-22T14:28:54.846Z -updatedAt: 2023-05-22T14:28:55.337Z -publishedAt: 2023-05-22T14:28:55.337Z +updatedAt: 2023-09-27T14:37:26.343Z +publishedAt: 2023-09-27T14:37:26.343Z firstPublishedAt: 2023-05-22T14:28:55.337Z contentType: knownIssue productTeam: Connections @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Connections slug: amazon-integration-stock-reservations-for-kits locale: en -kiStatus: Backlog +kiStatus: Fixed internalReference: 829583 --- diff --git a/docs/known-issues/en/amazoncasacaso-erros-de-rastreamento.md b/docs/known-issues/en/amazoncasacaso-erros-de-rastreamento.md index 734905227..c16d008a0 100644 --- a/docs/known-issues/en/amazoncasacaso-erros-de-rastreamento.md +++ b/docs/known-issues/en/amazoncasacaso-erros-de-rastreamento.md @@ -3,8 +3,8 @@ title: '[Amazon][casacaso] - Erros de rastreamento' id: 6a8QqrvjiQBBI2EM22581P status: PUBLISHED createdAt: 2022-03-10T17:59:48.309Z -updatedAt: 2022-11-25T21:57:04.066Z -publishedAt: 2022-11-25T21:57:04.066Z +updatedAt: 2023-08-16T12:26:16.960Z +publishedAt: 2023-08-16T12:26:16.960Z firstPublishedAt: 2022-03-10T17:59:48.640Z contentType: knownIssue productTeam: Connections @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Connections slug: amazoncasacaso-erros-de-rastreamento locale: en -kiStatus: Backlog +kiStatus: Fixed internalReference: 360564 --- @@ -22,6 +22,7 @@ internalReference: 360564 We are having issue in some cases where the tracking workflow for Amazon is not working. +## ## Simulation @@ -32,9 +33,14 @@ The below message is shown in bridge UI for tracking Menu: As quantidades fornecidas para a ID do pedido (XXXXXXXXXXXX) eram maiores do que as quantidades que podiam ser atendidas. Revise a quantidade a partir do relatório de pedido e leve em conta quaisquer produtos que foram cancelados ou já foram encerrados +## ## Workaround N/A + + + + diff --git a/docs/known-issues/en/api-shipping-estimate-returns-wrong-info-when-sc-is-null.md b/docs/known-issues/en/api-shipping-estimate-returns-wrong-info-when-sc-is-null.md index 790dbc23e..88182c8fb 100644 --- a/docs/known-issues/en/api-shipping-estimate-returns-wrong-info-when-sc-is-null.md +++ b/docs/known-issues/en/api-shipping-estimate-returns-wrong-info-when-sc-is-null.md @@ -3,8 +3,8 @@ title: 'API Shipping Estimate returns wrong info when SC is null' id: 6bxlw1nQ27JGbiOmNbgyn2 status: PUBLISHED createdAt: 2022-04-01T23:33:47.015Z -updatedAt: 2022-11-25T21:59:23.170Z -publishedAt: 2022-11-25T21:59:23.170Z +updatedAt: 2024-07-01T18:48:14.728Z +publishedAt: 2024-07-01T18:48:14.728Z firstPublishedAt: 2022-05-18T18:27:53.441Z contentType: knownIssue productTeam: Logistics @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Logistics slug: api-shipping-estimate-returns-wrong-info-when-sc-is-null locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 554948 --- diff --git a/docs/known-issues/en/api-to-list-pickup-points-does-not-return-additionalinfo-field.md b/docs/known-issues/en/api-to-list-pickup-points-does-not-return-additionalinfo-field.md index e4580f852..e8eb0b745 100644 --- a/docs/known-issues/en/api-to-list-pickup-points-does-not-return-additionalinfo-field.md +++ b/docs/known-issues/en/api-to-list-pickup-points-does-not-return-additionalinfo-field.md @@ -3,8 +3,8 @@ title: 'API to list pickup points does not return additionalInfo field' id: 5YY5srSA2ZRiOSZiMY9UF9 status: PUBLISHED createdAt: 2022-09-02T12:09:09.980Z -updatedAt: 2022-11-25T21:50:17.504Z -publishedAt: 2022-11-25T21:50:17.504Z +updatedAt: 2024-02-16T20:24:50.684Z +publishedAt: 2024-02-16T20:24:50.684Z firstPublishedAt: 2022-09-02T12:09:10.777Z contentType: knownIssue productTeam: Checkout @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Checkout slug: api-to-list-pickup-points-does-not-return-additionalinfo-field locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 650714 --- diff --git a/docs/known-issues/en/app-settings-are-not-erased-when-you-delete-the-app.md b/docs/known-issues/en/app-settings-are-not-erased-when-you-delete-the-app.md new file mode 100644 index 000000000..6098ac9ce --- /dev/null +++ b/docs/known-issues/en/app-settings-are-not-erased-when-you-delete-the-app.md @@ -0,0 +1,60 @@ +--- +title: 'App settings are not erased when you delete the app' +id: 7KXfKLgbc3UDeDSsCgT0Sk +status: PUBLISHED +createdAt: 2024-07-15T22:29:24.058Z +updatedAt: 2024-07-15T22:29:24.867Z +publishedAt: 2024-07-15T22:29:24.867Z +firstPublishedAt: 2024-07-15T22:29:24.867Z +contentType: knownIssue +productTeam: Apps +author: 2mXZkbi0oi061KicTExNjo +tag: Apps +slug: app-settings-are-not-erased-when-you-delete-the-app +locale: en +kiStatus: Backlog +internalReference: 1065954 +--- + +## Summary + + +When you install an app from the App Store and access its settings/setup, you have the "**Uninstall**" option, which deletes the app from the workspace but keeps its settings, and the "**Delete**" option, which deletes both the app and its settings. +However, when you select the "**Delete**" option and install the app again, you notice that the configuration has not been deleted. + + +## + +## Simulation + + + +- Go to the "App Store"; +- Select the app; +- Click on "Get app"; +- Click on "Install app"; +- Follow the instructions to install the app; +- Fill in the settings (if applicable) and "Save"; +- Click on "Delete". The following message will be shown: + ![](https://vtexhelp.zendesk.com/attachments/token/kM5EhsfVaHLlISckht8rRYumU/?name=image.png) + +> _**Do you want to remove the app X?**_ +> +> _Are you sure you want to delete this app? All of its saved configurations in all workspaces will be lost, and the app will be removed from your app list._ + +- Click on "Delete" again to confirm. The app will be deleted; +- Go to the first steps and install the same app; +- Check its settings, and see that the information has not been delete as expected (the information previously filled in will appear there). + + +## + +## Workaround + + +There is no workaround available. But you can put fictitious information. + + + + + diff --git a/docs/known-issues/en/apply-the-discount-to-the-most-expensive-items-ui-not-saving-data.md b/docs/known-issues/en/apply-the-discount-to-the-most-expensive-items-ui-not-saving-data.md new file mode 100644 index 000000000..539b49a59 --- /dev/null +++ b/docs/known-issues/en/apply-the-discount-to-the-most-expensive-items-ui-not-saving-data.md @@ -0,0 +1,51 @@ +--- +title: 'Apply the discount to the most expensive items - UI not saving data.' +id: 6VQuVOAtzbA6OyjDEi2bHh +status: PUBLISHED +createdAt: 2024-04-03T17:29:36.171Z +updatedAt: 2024-04-03T17:29:37.024Z +publishedAt: 2024-04-03T17:29:37.024Z +firstPublishedAt: 2024-04-03T17:29:37.024Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: apply-the-discount-to-the-most-expensive-items-ui-not-saving-data +locale: en +kiStatus: Backlog +internalReference: 1011071 +--- + +## Summary + + +When using the promotions UI, manually attempting to save the "Apply to the most expensive items" option will not work and the selector will remain at the cheapest type option. + + ![](https://vtexhelp.zendesk.com/attachments/token/ofDGJuHHbNRwvbYDMOSSCznvB/?name=image.png) + + +## + +## Simulation + + +1 - Go to the promotions User Interface: https://account_name.myvtex.com/admin/promotions + +2 - In the promotions UI, select the option to "Apply the discount to the most expensive items" + +3 - Save the promotion + +4 - Access it once again, the box to apply for the cheapest option will be selected instead. + + +## + +## Workaround + + +Use the promotions save API instead https://developers.vtex.com/docs/api-reference/promotions-and-taxes-api#post-/api/rnb/pvt/calculatorconfiguration + + + + + diff --git a/docs/known-issues/en/approved-skus-spreadsheet-not-showing-price.md b/docs/known-issues/en/approved-skus-spreadsheet-not-showing-price.md index 163c1ce6a..03e6e5f48 100644 --- a/docs/known-issues/en/approved-skus-spreadsheet-not-showing-price.md +++ b/docs/known-issues/en/approved-skus-spreadsheet-not-showing-price.md @@ -3,8 +3,8 @@ title: 'Approved Skus Spreadsheet not showing price' id: 3nWwzGYX1Ys0rKkoSZZpdz status: PUBLISHED createdAt: 2022-03-29T19:22:12.977Z -updatedAt: 2022-11-25T22:00:49.862Z -publishedAt: 2022-11-25T22:00:49.862Z +updatedAt: 2024-02-16T20:23:36.636Z +publishedAt: 2024-02-16T20:23:36.636Z firstPublishedAt: 2022-03-29T19:22:13.346Z contentType: knownIssue productTeam: Marketplace @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Marketplace slug: approved-skus-spreadsheet-not-showing-price locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 552155 --- diff --git a/docs/known-issues/en/attachents-api-doesnt-allow-null-domainvalues-and-it-should.md b/docs/known-issues/en/attachents-api-doesnt-allow-null-domainvalues-and-it-should.md new file mode 100644 index 000000000..966bd6706 --- /dev/null +++ b/docs/known-issues/en/attachents-api-doesnt-allow-null-domainvalues-and-it-should.md @@ -0,0 +1,67 @@ +--- +title: "Attachents API doesn't allow null "domainValues" (and it should)" +id: 7KMb6nh0ulcWdEfz7USbPg +status: PUBLISHED +createdAt: 2023-09-11T19:02:51.514Z +updatedAt: 2023-09-11T19:02:52.164Z +publishedAt: 2023-09-11T19:02:52.164Z +firstPublishedAt: 2023-09-11T19:02:52.164Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: attachents-api-doesnt-allow-null-domainvalues-and-it-should +locale: en +kiStatus: Backlog +internalReference: 897480 +--- + +## Summary + + +The update requests for the /api/catalog/pvt/attachment/ API isn't allowing updates for the domain Value field as a null value. + +This field is nullable, so this API response is incorrectly responding with: + +`{` +`  "Message": "DomainValues in Domain at position 1 can not be null or empty value"` +`}` + + +## + +## Simulation + + +1 - Create an attachment via UI or API: https://help.vtex.com/pt/tutorial/cadastrar-um-anexo--7zHMUpuoQE4cAskqEUWScU + +2 - try updating it sending the domainValue field as a null, for example: + +`{` +`  "Id": 123,` +`  "Name": "payload with null domain",` +`  "IsRequired": true,` +`  "IsActive": true,` +`  "Domains": [` +`      {` +`          "FieldName": "Basic test",` +`          "MaxCaracters": "354534",` +`          "DomainValues": ""` +`      }` +`  ]` +`}` + +3 - a "Bad request" response type will be shown to you, when it actually should accept null values for this field. + + +## + +## Workaround + + +Update the permitted values manually, via UI or create them already null (the POST method is working, the PUT isn't). + + + + + diff --git a/docs/known-issues/en/attachment-update-and-create-api-validation-on-field-domainvalues-not-working.md b/docs/known-issues/en/attachment-update-and-create-api-validation-on-field-domainvalues-not-working.md index c6182cf02..6f6603441 100644 --- a/docs/known-issues/en/attachment-update-and-create-api-validation-on-field-domainvalues-not-working.md +++ b/docs/known-issues/en/attachment-update-and-create-api-validation-on-field-domainvalues-not-working.md @@ -3,8 +3,8 @@ title: 'Attachment Update and Create API validation on field DomainValues not wo id: 1NAwwi7C65xM2G61uaTLrB status: PUBLISHED createdAt: 2023-02-09T16:10:03.814Z -updatedAt: 2023-02-09T16:10:04.449Z -publishedAt: 2023-02-09T16:10:04.449Z +updatedAt: 2024-07-01T18:48:48.654Z +publishedAt: 2024-07-01T18:48:48.654Z firstPublishedAt: 2023-02-09T16:10:04.449Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: attachment-update-and-create-api-validation-on-field-domainvalues-not-working locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 751091 --- diff --git a/docs/known-issues/en/attachment-validation-only-in-the-marketplace-when-adding-an-item-from-a-seller-with-attachment.md b/docs/known-issues/en/attachment-validation-only-in-the-marketplace-when-adding-an-item-from-a-seller-with-attachment.md new file mode 100644 index 000000000..cf1fc816a --- /dev/null +++ b/docs/known-issues/en/attachment-validation-only-in-the-marketplace-when-adding-an-item-from-a-seller-with-attachment.md @@ -0,0 +1,61 @@ +--- +title: 'Attachment validation only in the marketplace when adding an item from a seller with attachment' +id: 638N4urP08NY7v8jdH7U5N +status: PUBLISHED +createdAt: 2023-12-22T18:18:59.194Z +updatedAt: 2023-12-22T18:18:59.909Z +publishedAt: 2023-12-22T18:18:59.909Z +firstPublishedAt: 2023-12-22T18:18:59.909Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: attachment-validation-only-in-the-marketplace-when-adding-an-item-from-a-seller-with-attachment +locale: en +kiStatus: Backlog +internalReference: 957343 +--- + +## Summary + + +Adding an item from a seller with an attachment in the same API request, the attachment validation happens only in the marketplace. + +**Scenario 1:** +If the marketplace has the same attachment name and the keys differ from the seller's, the error message "Item attachment has an invalid value for key" will be shown, and the item won't be added to the cart. + +**Scenario 2:** +If the marketplace doesn't have the same attachment, the error message "The name of attachment is invalid" will be shown, and the item won't be added to the cart. + +This behavior happens in both APIs to add items: Add cart items and Handle cart items. + + +## + +## Simulation + + + +- Configure the same attachment in the marketplace and seller with different field keys; +- Associate with an item; +- Add the item via Add cart items or Handle cart items, with attachments. + + +- Configure an attachment in the seller and associate it with an item; +- Add the item via Add cart items or Handle cart items, with attachments. + + +## + +## Workaround + + + +- Add the item first and the attachment later in different requests. To send the attachment, you can: + - send the attachments via Handle cart items; + - send the attachments via Add an attachment to an item, for example: + + curl --location 'https://{accountName}.{environment}.com.br/api/checkout/pub/orderForm/{orderFormId}/items/{itemIndex}/attachments/{attachmentName}' \--header 'Content-Type: application/json' \--data '{  "content": {      "key": "value"  },  "noSplitItem": true}' + + + diff --git a/docs/known-issues/en/attachments-permitted-values-are-not-updated-when-its-added-to-items.md b/docs/known-issues/en/attachments-permitted-values-are-not-updated-when-its-added-to-items.md new file mode 100644 index 000000000..e5695ae7e --- /dev/null +++ b/docs/known-issues/en/attachments-permitted-values-are-not-updated-when-its-added-to-items.md @@ -0,0 +1,45 @@ +--- +title: "Attachment's permitted values are not updated when it's added to items" +id: 1JjFJJGsUaLWvthJ7kxSBw +status: PUBLISHED +createdAt: 2023-10-17T20:16:40.973Z +updatedAt: 2023-10-17T20:16:41.571Z +publishedAt: 2023-10-17T20:16:41.571Z +firstPublishedAt: 2023-10-17T20:16:41.571Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: attachments-permitted-values-are-not-updated-when-its-added-to-items +locale: en +kiStatus: Backlog +internalReference: 920970 +--- + +## Summary + + +Attachment's permitted values are not updated if it was added to an item before changing their values in the admin. This will cause an error in the cart with the message "Unable to communicate with seller". + + +## + +## Simulation + + + +- Create an attachment with permitted values; +- Add an item with the attachment; +- Change the attachment's permitted values; +- Refresh the cart. + + +## + +## Workaround + + +N/A + + + diff --git a/docs/known-issues/en/attribute-melishippingmode-not-being-updated-in-meli-integration.md b/docs/known-issues/en/attribute-melishippingmode-not-being-updated-in-meli-integration.md new file mode 100644 index 000000000..0453d15f1 --- /dev/null +++ b/docs/known-issues/en/attribute-melishippingmode-not-being-updated-in-meli-integration.md @@ -0,0 +1,48 @@ +--- +title: 'Attribute meli_shipping_mode not being updated in MELI integration' +id: 7DMsCqv2AsOEsL3LGLhxWq +status: PUBLISHED +createdAt: 2023-08-03T10:19:05.524Z +updatedAt: 2024-06-10T13:38:07.225Z +publishedAt: 2024-06-10T13:38:07.225Z +firstPublishedAt: 2023-08-03T10:19:06.574Z +contentType: knownIssue +productTeam: Connections +author: 2mXZkbi0oi061KicTExNjo +tag: Connections +slug: attribute-melishippingmode-not-being-updated-in-meli-integration +locale: en +kiStatus: Fixed +internalReference: 873993 +--- + +## Summary + + + +We currently have an issue with the product attribute named "meli_shipping_mode" which is not being updated in MELI integration + + +## + +## Simulation + + + +Inside the product specification the seller can use the attribute "meli_shipping_mode" and set ME1 or ME2 to define the shipping strategy in MELI. + +But currently we can only sending this value while creating the SKU in MELI, and we are not updating with the correct value. + + + +## + +## Workaround + + +n/a + + + + + diff --git a/docs/known-issues/en/audit-pricing-logs-showing-unknow-information.md b/docs/known-issues/en/audit-pricing-logs-showing-unknow-information.md new file mode 100644 index 000000000..83cd33bc3 --- /dev/null +++ b/docs/known-issues/en/audit-pricing-logs-showing-unknow-information.md @@ -0,0 +1,46 @@ +--- +title: 'Audit pricing logs showing "unknow" information' +id: 7b8UDsiBo7VOHCN3pgcfd0 +status: PUBLISHED +createdAt: 2023-07-05T18:51:22.120Z +updatedAt: 2023-07-05T18:51:22.566Z +publishedAt: 2023-07-05T18:51:22.566Z +firstPublishedAt: 2023-07-05T18:51:22.566Z +contentType: knownIssue +productTeam: Pricing & Promotions +author: 2mXZkbi0oi061KicTExNjo +tag: Pricing & Promotions +slug: audit-pricing-logs-showing-unknow-information +locale: en +kiStatus: Backlog +internalReference: 856420 +--- + +## Summary + + +A few user actions regarding price modifications are being logged on the audit module as "unknow". + + +## + +## Simulation + + + +1. Merchant makes a few modifications on the pricing module. +2. Some actions will be correctly logged on the audit. +3. Verify that some actions will be logged with the fields "Action" and "Event Details" set as "unknow". + + +## + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/en/authorization-status-is-stuck-for-asynchronous-transactions-with-2-or-more-payments-when-the-first-one-is-canceled.md b/docs/known-issues/en/authorization-status-is-stuck-for-asynchronous-transactions-with-2-or-more-payments-when-the-first-one-is-canceled.md new file mode 100644 index 000000000..d9b36dbd3 --- /dev/null +++ b/docs/known-issues/en/authorization-status-is-stuck-for-asynchronous-transactions-with-2-or-more-payments-when-the-first-one-is-canceled.md @@ -0,0 +1,43 @@ +--- +title: 'Authorization status is stuck for asynchronous transactions with 2 or more payments when the first one is canceled.' +id: 7kEU8P6lkSQYZWzgaC16nY +status: PUBLISHED +createdAt: 2023-11-02T15:49:18.723Z +updatedAt: 2023-11-02T19:37:18.326Z +publishedAt: 2023-11-02T19:37:18.326Z +firstPublishedAt: 2023-11-02T15:49:19.524Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: authorization-status-is-stuck-for-asynchronous-transactions-with-2-or-more-payments-when-the-first-one-is-canceled +locale: en +kiStatus: Backlog +internalReference: 929517 +--- + +## Summary + + +When a transaction has multiple payments and becomes asynchronous due to Sherlock or Defense mode, and if the first payment authorization attempt fails, it can result in the other payments being stuck in an "Authorized" status. This is because the entire transaction is canceled, but our worker does not recognize this and proceeds with an authorization attempt for the second payment. Consequently, the second payment cannot be canceled, as the transaction has already been canceled, and it does not allow a cancellation request. + + +## + +## Simulation + + +Create a transaction with two payments, in which Defense Mode or any other feature that makes the transaction asynchronous is activated. Then, use a custom provider connector to decline the first payment authorization attempt while approving the other one. + + +## + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/en/auto-approve-api-accepts-any-values.md b/docs/known-issues/en/auto-approve-api-accepts-any-values.md index 0c7ccd3fe..ed708519a 100644 --- a/docs/known-issues/en/auto-approve-api-accepts-any-values.md +++ b/docs/known-issues/en/auto-approve-api-accepts-any-values.md @@ -3,8 +3,8 @@ title: 'Auto approve API accepts any values' id: kLl4mtwKPPqW6jk5hZMWs status: PUBLISHED createdAt: 2022-12-12T14:18:51.059Z -updatedAt: 2022-12-12T14:18:51.733Z -publishedAt: 2022-12-12T14:18:51.733Z +updatedAt: 2024-02-16T20:27:19.981Z +publishedAt: 2024-02-16T20:27:19.981Z firstPublishedAt: 2022-12-12T14:18:51.733Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: auto-approve-api-accepts-any-values locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 713704 --- diff --git a/docs/known-issues/en/autocomplete-bringing-suggestion-products-shown-with-delay.md b/docs/known-issues/en/autocomplete-bringing-suggestion-products-shown-with-delay.md index 36d6486b5..50cbc559a 100644 --- a/docs/known-issues/en/autocomplete-bringing-suggestion-products-shown-with-delay.md +++ b/docs/known-issues/en/autocomplete-bringing-suggestion-products-shown-with-delay.md @@ -3,8 +3,8 @@ title: 'Autocomplete bringing suggestion products shown with delay' id: 26ydVkjgikjeBq8Jxuh0Vr status: PUBLISHED createdAt: 2022-07-12T12:21:25.537Z -updatedAt: 2023-02-08T13:50:52.209Z -publishedAt: 2023-02-08T13:50:52.209Z +updatedAt: 2024-07-01T18:48:28.298Z +publishedAt: 2024-07-01T18:48:28.298Z firstPublishedAt: 2022-07-12T12:21:26.029Z contentType: knownIssue productTeam: Intelligent Search @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Intelligent Search slug: autocomplete-bringing-suggestion-products-shown-with-delay locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 615616 --- diff --git a/docs/known-issues/en/autocomplete-not-answering-to-cold-starts.md b/docs/known-issues/en/autocomplete-not-answering-to-cold-starts.md index 81361e9f9..a03ce31f3 100644 --- a/docs/known-issues/en/autocomplete-not-answering-to-cold-starts.md +++ b/docs/known-issues/en/autocomplete-not-answering-to-cold-starts.md @@ -3,8 +3,8 @@ title: 'Autocomplete not answering to cold starts' id: 2lgYjT8lmFIvLV3vKOXKmt status: PUBLISHED createdAt: 2022-02-23T22:01:05.141Z -updatedAt: 2022-11-25T21:58:01.186Z -publishedAt: 2022-11-25T21:58:01.186Z +updatedAt: 2024-03-14T18:48:50.406Z +publishedAt: 2024-03-14T18:48:50.406Z firstPublishedAt: 2022-02-23T22:01:05.666Z contentType: knownIssue productTeam: Intelligent Search @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Intelligent Search slug: autocomplete-not-answering-to-cold-starts locale: en -kiStatus: Backlog +kiStatus: Fixed internalReference: 418573 --- @@ -23,6 +23,7 @@ Intelligent Search feature known as **autocomplete** is not working for some new +## ## Simulation @@ -30,9 +31,13 @@ Intelligent Search feature known as **autocomplete** is not working for some new N/A. +## ## Workaround Currently there's no workaround for this Known Issue, but autocomplete itself is working properly and will keep learning based on user experience, which means that a while after go-live it will work just fine for new accounts. + + + diff --git a/docs/known-issues/en/autocomplete-suggestion-api-removes-the-dot-from-the-product-name.md b/docs/known-issues/en/autocomplete-suggestion-api-removes-the-dot-from-the-product-name.md new file mode 100644 index 000000000..99a7640d1 --- /dev/null +++ b/docs/known-issues/en/autocomplete-suggestion-api-removes-the-dot-from-the-product-name.md @@ -0,0 +1,50 @@ +--- +title: 'Autocomplete Suggestion API removes the dot "." from the product name' +id: 55185IvERIwGQ3kH6H510O +status: PUBLISHED +createdAt: 2024-04-10T13:58:51.138Z +updatedAt: 2024-04-10T13:58:52.084Z +publishedAt: 2024-04-10T13:58:52.084Z +firstPublishedAt: 2024-04-10T13:58:52.084Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: autocomplete-suggestion-api-removes-the-dot-from-the-product-name +locale: en +kiStatus: Backlog +internalReference: 1014701 +--- + +## Summary + + +This issue occurs when searching for a term, and the autocomplete suggestion returns the product name without the dot character ".", even if it exists in the product name, resulting in incorrect search results. + + +## + +## Simulation + + + +1. GET` https://..com.br/api/io/_v/api/intelligent-search/autocomplete_suggestions?query=`. +2. Observe the autocomplete suggestions provided by the system. +3. Note that the dot character is missing from the selected product name. + +For example, if the term "headphone" is searched in the autocomplete suggestion API, the suggestion results, if containing a dot in the name, will be displayed as "Headphone Bluetooth 5 0" instead of having the dot in the number "5.0". The correct format should be "Headphone Bluetooth 5.0". + +When using this suggestion in the product_search API, will not return results. + + +## + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/en/automatic-field-doesnt-calculate-the-field-correctly-when-set-to-calculate-during-the-first-hour-of-the-day.md b/docs/known-issues/en/automatic-field-doesnt-calculate-the-field-correctly-when-set-to-calculate-during-the-first-hour-of-the-day.md index d8a71f481..e7c172260 100644 --- a/docs/known-issues/en/automatic-field-doesnt-calculate-the-field-correctly-when-set-to-calculate-during-the-first-hour-of-the-day.md +++ b/docs/known-issues/en/automatic-field-doesnt-calculate-the-field-correctly-when-set-to-calculate-during-the-first-hour-of-the-day.md @@ -18,7 +18,7 @@ internalReference: ## Summary -The automatic field works correctly when set to recalculate itself when there is a new entry. It stops working however, when set to one of the "first hour" options. ![inline1511102536](https://images.ctfassets.net/alneenqid6w5/JbRenxvruoyYOueqguwcy/8ae33d07ce4db627a1c45eed5916824e/inline1511102536.png) +The automatic field works correctly when set to recalculate itself when there is a new entry. It stops working however, when set to one of the "first hour" options. ![inline1511102536](//images.ctfassets.net/alneenqid6w5/JbRenxvruoyYOueqguwcy/8ae33d07ce4db627a1c45eed5916824e/inline1511102536.png) ## Simulation diff --git a/docs/known-issues/en/automatic-payment-settlement-incorrectly-setup.md b/docs/known-issues/en/automatic-payment-settlement-incorrectly-setup.md new file mode 100644 index 000000000..98652ae4b --- /dev/null +++ b/docs/known-issues/en/automatic-payment-settlement-incorrectly-setup.md @@ -0,0 +1,57 @@ +--- +title: 'Automatic payment settlement incorrectly setup' +id: 6KOQwBKNgOPNL7TM80Bqjf +status: PUBLISHED +createdAt: 2024-06-19T22:12:10.705Z +updatedAt: 2024-06-19T22:12:11.484Z +publishedAt: 2024-06-19T22:12:11.484Z +firstPublishedAt: 2024-06-19T22:12:11.484Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: automatic-payment-settlement-incorrectly-setup +locale: en +kiStatus: Backlog +internalReference: 1053010 +--- + +## Summary + + +The issue is that the gateway ignored the `delayToAutoSettleAfterAntifraud` value. + +These fields are required in the authorization response, but the gateway accepts their absence. Our documentation related to this. + + "delayToAutoSettle": 1200, "delayToAutoSettleAfterAntifraud": 1200 + +In the perfect scenario, the gateway shouldn't accept the response without them. + +When the `delayToAutoSettleAfterAntifraud` field is not in the payload of the authorization response. The gateway cannot define the correct value, so the default value of the automatic payment settlement will be 4 days (default). + + +## + +## Simulation + + + +1. Create a payment. +2. Configure the connector to respond without this required the field delayToAutoSettle, but sending the delayToAutoSettleAfterAntifraud +3. Check the Authorization response, and it will have only the value that the connector responded to +4. Please check the purple card to see which value it has set up. The automatic payment settlement will be scheduled for four days after the payment approval. + + + +## + +## Workaround + + + +Set the **delayAutoSettle** as the same value as **delayAutoSettleAfterAntifraud.** + + + + + diff --git a/docs/known-issues/en/automatic-translation-of-urls-not-occurring-due-to-special-characters.md b/docs/known-issues/en/automatic-translation-of-urls-not-occurring-due-to-special-characters.md new file mode 100644 index 000000000..4583393ed --- /dev/null +++ b/docs/known-issues/en/automatic-translation-of-urls-not-occurring-due-to-special-characters.md @@ -0,0 +1,47 @@ +--- +title: 'Automatic translation of URLs not occurring due to special characters' +id: 7G0WKfFFZxZ7mMEoasePld +status: PUBLISHED +createdAt: 2024-07-09T19:45:44.410Z +updatedAt: 2024-07-10T12:45:50.061Z +publishedAt: 2024-07-10T12:45:50.061Z +firstPublishedAt: 2024-07-09T19:45:45.704Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: automatic-translation-of-urls-not-occurring-due-to-special-characters +locale: en +kiStatus: Backlog +internalReference: 1062858 +--- + +## Summary + + +When using the app `admin-catalog-translations` to translate catalog content automatically the linkId may have problems to be translated when it has special characters such as `ç`. The `admin-catalog-translations` uses the `messages app` to do the translations and some words may not be correctly translated due to those characters. + + +## + +## Simulation + + +Try to translate the link of a product that has a word with special characters such as `calça`. If you want to translate this word on a URL this will probably be `calca`, which doesn't exist in the Portuguese language so the `message app` will not be able to translate it automatically. + + +## + +## Workaround + + +** ** +You must change the URL of the product manually by running the following mutation: + + mutation saveInternal($route: InternalInput!) { internal { save(route: $route) { from declarer type id binding resolveAs origin } }}{ "route": { "from": "/yourTranslatedLinkdId/p", "declarer": "vtex.store@2.x", "type": "product", "id": "productId", "resolveAs": "/yourOrinalLinkdId/p", "binding": "bindingId" }} + + + + + + diff --git a/docs/known-issues/en/automatic-update-of-deliveries-tracking-by-correios.md b/docs/known-issues/en/automatic-update-of-deliveries-tracking-by-correios.md index 485512d71..5faedfba8 100644 --- a/docs/known-issues/en/automatic-update-of-deliveries-tracking-by-correios.md +++ b/docs/known-issues/en/automatic-update-of-deliveries-tracking-by-correios.md @@ -3,8 +3,8 @@ title: 'Automatic update of deliveries tracking by Correios' id: 7hKUU5Qp4AyCW2QaMQC0S6 status: PUBLISHED createdAt: 2017-08-16T22:07:06.254Z -updatedAt: 2022-12-22T14:52:07.213Z -publishedAt: 2022-12-22T14:52:07.213Z +updatedAt: 2024-02-29T18:16:47.090Z +publishedAt: 2024-02-29T18:16:47.090Z firstPublishedAt: 2017-08-16T23:00:56.342Z contentType: knownIssue productTeam: Post-purchase @@ -34,5 +34,9 @@ It's possible to send tracking updates via API, with emails continuing to be sen Delivery confirmation via OMS is also passed on to the marketplaces. +
+Now, we offer the VTEX Shipping Network, a logistics solution to integrate your operation with Correios and/or carriers with partnerships with VTEX. All of your store's orders linked to this solution will have the tracking automatically updated. (Valid only for Brazil) +
+ Another option is to use solutions developed by partners to track deliveries by Correios, such as [XP Agência's tracking system](https://rastreio.xpagencia.com.br/). diff --git a/docs/known-issues/en/availability-field-is-incorrect-in-fulfillment-simulation-for-no-stock-or-price-products.md b/docs/known-issues/en/availability-field-is-incorrect-in-fulfillment-simulation-for-no-stock-or-price-products.md new file mode 100644 index 000000000..ec830756b --- /dev/null +++ b/docs/known-issues/en/availability-field-is-incorrect-in-fulfillment-simulation-for-no-stock-or-price-products.md @@ -0,0 +1,49 @@ +--- +title: '"availability" field is incorrect in Fulfillment Simulation for no stock or price products' +id: 1k2zcLEN5vG6mnksLwEXxp +status: PUBLISHED +createdAt: 2023-10-04T14:22:53.519Z +updatedAt: 2023-10-04T14:22:54.219Z +publishedAt: 2023-10-04T14:22:54.219Z +firstPublishedAt: 2023-10-04T14:22:54.219Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: availability-field-is-incorrect-in-fulfillment-simulation-for-no-stock-or-price-products +locale: en +kiStatus: Backlog +internalReference: 773537 +--- + +## Summary + + +When a product is out of stock or has no price, the fulfillment simulation incorrectly reports the `availability` field as `available`. +This behavior also applies to the context of gift selection, where the `selectableGifts` field is likewise affected by this issue. + + +1. If the item has a price, but no stock, the fulfillment simulation will return `"availability": "nullPrice"` when there is no address; +2. If the item has a price, but no stock, the fulfillment simulation will return `"availability": "available"` when there is an address. + + +## + +## Simulation + + + +- Have a product with no stock or price in a seller +- Do a Fulfillment Simulation + + +## + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/en/available-addresses-list-on-checkout-ui-missing-data-for-newly-created-address.md b/docs/known-issues/en/available-addresses-list-on-checkout-ui-missing-data-for-newly-created-address.md new file mode 100644 index 000000000..2425f1bf1 --- /dev/null +++ b/docs/known-issues/en/available-addresses-list-on-checkout-ui-missing-data-for-newly-created-address.md @@ -0,0 +1,66 @@ +--- +title: 'Available addresses list on Checkout UI missing data for newly created address' +id: 1BEDcoXLVAs5L039eKXsXv +status: PUBLISHED +createdAt: 2024-07-05T21:08:40.994Z +updatedAt: 2024-07-11T15:56:34.357Z +publishedAt: 2024-07-11T15:56:34.357Z +firstPublishedAt: 2024-07-05T21:08:42.246Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: available-addresses-list-on-checkout-ui-missing-data-for-newly-created-address +locale: en +kiStatus: Backlog +internalReference: 1061630 +--- + +## Summary + + +When a user adds a new address during the Checkout's shipping step, advances to the payment step, and then returns to the shipping step's list of available addresses, this newly created address may be missing from the list or display incomplete information on the UI. + + +## + +## Simulation + + + +Case 1, for authenticated users: + +1. Log in to the store with a user who has at least one address saved and create a cart. +2. Proceed to Checkout and reach the Payment screen. +3. Click "Change shipping options". +4. Click "Deliver to another address". +5. Fill in a new address and click "Go to payment". +6. Click "Change shipping options" again. +7. Click "Deliver to another address" again. +8. Click "Back to address list". +9. The newly created address may be missing from the list. + +Case 2, for identified but unauthenticated users: + +1. Create a cart and identify yourself with the email of a user who has at least one address saved. +2. Proceed to Checkout and reach the Payment screen. +3. Click "Change shipping options". +4. Click "Deliver to another address". +5. Fill in a new address and click "Go to payment". +6. Click "Change shipping options" again. +7. Click "Deliver to another address" again. +8. Click "Back to address list". +9. For some countries, the newly added address may show incomplete information, such as showing only the postal code and the country's name. + + +## + +## Workaround + + +Refresh the page. + + + + + diff --git a/docs/known-issues/en/availablequantity-value-inconsistent-due-to-the-large-number-of-routes-created-to-deliver-the-item.md b/docs/known-issues/en/availablequantity-value-inconsistent-due-to-the-large-number-of-routes-created-to-deliver-the-item.md new file mode 100644 index 000000000..a8cae1359 --- /dev/null +++ b/docs/known-issues/en/availablequantity-value-inconsistent-due-to-the-large-number-of-routes-created-to-deliver-the-item.md @@ -0,0 +1,43 @@ +--- +title: 'AvailableQuantity value inconsistent due to the large number of routes created to deliver the item' +id: 4kKVjSNsIEU8ZVGcpwvzQw +status: PUBLISHED +createdAt: 2024-05-16T12:14:20.776Z +updatedAt: 2024-05-16T12:15:36.200Z +publishedAt: 2024-05-16T12:15:36.200Z +firstPublishedAt: 2024-05-16T12:14:21.778Z +contentType: knownIssue +productTeam: Logistics +author: 2mXZkbi0oi061KicTExNjo +tag: Logistics +slug: availablequantity-value-inconsistent-due-to-the-large-number-of-routes-created-to-deliver-the-item +locale: en +kiStatus: Backlog +internalReference: 1034211 +--- + +## Summary + + +During the indexing pipeline of an item, a simulation is carried out without the use of a postal code to validate availability, this simulation, when it reaches the logistics system, carries out a validation combining all the docks, warehouses and shipping policies available for a sales channel, the response to this calculation determines the availability of the item, however this response has a read limit of 10,000 routes, so when a calculation results in more than 10,000, the remaining routes are disregarded, which can cause the system to return an inconsistent response. + + +## + +## Simulation + + +There is no simple way to simulate such a scenario, as you need to have numerous logistics configurations in place. + + +## + +## Workaround + + +Remove unused configurations from the sales channel (Docks, Warehouses and Shipping policies), thus reducing the number of routes created by the system during calculation, bringing the number of routes below the limit recommended by the system (10,000). + + + + + diff --git a/docs/known-issues/en/b2b-impersonated-data-is-not-removed-after-logging-out.md b/docs/known-issues/en/b2b-impersonated-data-is-not-removed-after-logging-out.md new file mode 100644 index 000000000..6a1e9b627 --- /dev/null +++ b/docs/known-issues/en/b2b-impersonated-data-is-not-removed-after-logging-out.md @@ -0,0 +1,47 @@ +--- +title: 'B2B impersonated data is not removed after logging out' +id: bHYLV4reDQl4epmPbYwmJ +status: PUBLISHED +createdAt: 2024-07-18T21:56:41.780Z +updatedAt: 2024-07-18T21:56:42.802Z +publishedAt: 2024-07-18T21:56:42.802Z +firstPublishedAt: 2024-07-18T21:56:42.802Z +contentType: knownIssue +productTeam: B2B +author: 2mXZkbi0oi061KicTExNjo +tag: B2B +slug: b2b-impersonated-data-is-not-removed-after-logging-out +locale: en +kiStatus: Backlog +internalReference: 1067969 +--- + +## Summary + + +Logging out after impersonating a user in B2B Suite doesn't remove the storefront-permissions from the session. + +This allows the user to navigate the website and even place orders if the impersonated user has access to checkout. + + +## + +## Simulation + + + +- Login with a user with impersonating roles; +- Impersonate another user; +- Logout. + + +## + +## Workaround + + +Click "Stop Impersonation" to remove the impersonated data from the session. + + + + diff --git a/docs/known-issues/en/b2b-orders-history-doesnt-work-in-the-website-domain.md b/docs/known-issues/en/b2b-orders-history-doesnt-work-in-the-website-domain.md new file mode 100644 index 000000000..178fae395 --- /dev/null +++ b/docs/known-issues/en/b2b-orders-history-doesnt-work-in-the-website-domain.md @@ -0,0 +1,43 @@ +--- +title: "B2B Orders History doesn't work in the website domain" +id: 4Y7lpxWvMBZFaAA4wuvbGP +status: PUBLISHED +createdAt: 2023-06-22T21:53:45.542Z +updatedAt: 2023-08-02T19:09:35.905Z +publishedAt: 2023-08-02T19:09:35.905Z +firstPublishedAt: 2023-06-22T21:53:46.030Z +contentType: knownIssue +productTeam: B2B +author: 2mXZkbi0oi061KicTExNjo +tag: B2B +slug: b2b-orders-history-doesnt-work-in-the-website-domain +locale: en +kiStatus: Fixed +internalReference: 849394 +--- + +## Summary + + +B2B Orders History doesn't work in the website domain, showing the message "You don't have permission to access this.". + + +## + +## Simulation + + + +- Access My Account - Orders in the website domain; +- The message "You don't have permission to access this." will be shown. + + +## + +## Workaround + + +N/A + + + diff --git a/docs/known-issues/en/b2b-organization-dont-consider-accounts-using-geolocation-when-registering-address.md b/docs/known-issues/en/b2b-organization-dont-consider-accounts-using-geolocation-when-registering-address.md new file mode 100644 index 000000000..052d6e374 --- /dev/null +++ b/docs/known-issues/en/b2b-organization-dont-consider-accounts-using-geolocation-when-registering-address.md @@ -0,0 +1,45 @@ +--- +title: "B2B Organization don't consider accounts using geolocation when registering address" +id: 2o6k71zZQWGVNDVSTwMZSx +status: PUBLISHED +createdAt: 2023-09-21T16:10:29.092Z +updatedAt: 2023-09-21T16:10:59.672Z +publishedAt: 2023-09-21T16:10:59.672Z +firstPublishedAt: 2023-09-21T16:10:29.723Z +contentType: knownIssue +productTeam: B2B +author: 2mXZkbi0oi061KicTExNjo +tag: B2B +slug: b2b-organization-dont-consider-accounts-using-geolocation-when-registering-address +locale: en +kiStatus: Backlog +internalReference: 904907 +--- + +## Summary + + +B2B Organization don't have anything to configure an address when accounts use geolocation, causing the items to be unavailable. + + +## + +## Simulation + + + +- Configure an account to use geolocation at checkout; +- Make sure it's an account from countries using predefined options, for example, Argentina, Chile, Colombia, etc; +- Create an organization; +- Try to buy any product, it will always be unavailable. + + +## + +## Workaround + + +Change the configuration to use only postal code. + + + diff --git a/docs/known-issues/en/b2b-organizations-detail-ui-only-shows-100-first-sellers.md b/docs/known-issues/en/b2b-organizations-detail-ui-only-shows-100-first-sellers.md new file mode 100644 index 000000000..7c439dc7a --- /dev/null +++ b/docs/known-issues/en/b2b-organizations-detail-ui-only-shows-100-first-sellers.md @@ -0,0 +1,53 @@ +--- +title: 'B2B Organizations Detail UI only shows 100 first sellers' +id: 6gZm70bIF0p92u6WtDZqdO +status: PUBLISHED +createdAt: 2024-01-15T21:29:19.105Z +updatedAt: 2024-01-15T21:29:45.018Z +publishedAt: 2024-01-15T21:29:45.018Z +firstPublishedAt: 2024-01-15T21:29:19.660Z +contentType: knownIssue +productTeam: B2B +author: 2mXZkbi0oi061KicTExNjo +tag: B2B +slug: b2b-organizations-detail-ui-only-shows-100-first-sellers +locale: en +kiStatus: Backlog +internalReference: 966450 +--- + +## Summary + + +B2B Organizations Detail UI only shows 100 first sellers; the UI doesn't have pagination, making it impossible to select a seller if not in the first page + + +## + +## Simulation + + + +- Make sure the account has more than 100 sellers registered; +- Access the seller tab in B2B Organizations Detail UI; +- Only the 100 first sellers will be shown. + + +## + +## Workaround + + + +- Perform a getOrganizationById via graphQL using the app: + + { getOrganizationById(id:""){ id name tradeName status collections { id } paymentTerms { id } priceTables customFields { name type value useOnRegistration } salesChannel sellers { id name }}} + +- Perform a mutation using the data from the previous graphQL: + + mutation { updateOrganization ( id: "", name: "" tradeName: "" status: "active" collections: [] paymentTerms: [] priceTables: [] customFields: [] salesChannel: null sellers: [{ id: "", name: "" }] ) { id }} + + + + + diff --git a/docs/known-issues/en/b2b-organizations-impersonate-feature-doesnt-register-information-in-orders.md b/docs/known-issues/en/b2b-organizations-impersonate-feature-doesnt-register-information-in-orders.md new file mode 100644 index 000000000..f2de1e0fa --- /dev/null +++ b/docs/known-issues/en/b2b-organizations-impersonate-feature-doesnt-register-information-in-orders.md @@ -0,0 +1,47 @@ +--- +title: "B2B Organizations' impersonate feature doesn't register information in orders" +id: 48IPJWvzeN0uPjGVyOd3Ff +status: PUBLISHED +createdAt: 2024-06-27T13:04:27.839Z +updatedAt: 2024-06-27T13:04:28.879Z +publishedAt: 2024-06-27T13:04:28.879Z +firstPublishedAt: 2024-06-27T13:04:28.879Z +contentType: knownIssue +productTeam: B2B +author: 2mXZkbi0oi061KicTExNjo +tag: B2B +slug: b2b-organizations-impersonate-feature-doesnt-register-information-in-orders +locale: en +kiStatus: Backlog +internalReference: 1056736 +--- + +## Summary + + +B2B Organizations have a native feature to impersonate other members of the organization or cost center. + +When an email has the proper permissions and impersonates another member, no impersonation information about who finished the purchase is registered in the order. + + +## + +## Simulation + + + +- Impersonate a member; +- Assemble a cart; +- Place an order and check that no information about the impersonation is saved. + + +## + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/en/b2b-quotes-doesnt-apply-discount-at-checkout-in-the-website-domain.md b/docs/known-issues/en/b2b-quotes-doesnt-apply-discount-at-checkout-in-the-website-domain.md new file mode 100644 index 000000000..5f65681fc --- /dev/null +++ b/docs/known-issues/en/b2b-quotes-doesnt-apply-discount-at-checkout-in-the-website-domain.md @@ -0,0 +1,44 @@ +--- +title: "B2B Quotes doesn't apply discount at checkout in the website domain" +id: 2VWm5NVqW1LRSZINAAjM7B +status: PUBLISHED +createdAt: 2023-06-22T17:17:04.039Z +updatedAt: 2024-01-31T21:13:13.614Z +publishedAt: 2024-01-31T21:13:13.614Z +firstPublishedAt: 2023-06-22T17:17:04.726Z +contentType: knownIssue +productTeam: B2B +author: 2mXZkbi0oi061KicTExNjo +tag: B2B +slug: b2b-quotes-doesnt-apply-discount-at-checkout-in-the-website-domain +locale: en +kiStatus: Fixed +internalReference: 849080 +--- + +## Summary + + +When a quote has a discount applied by a salesperson, the B2B Quotes won't apply the discount at checkout in the website domain. + + +## + +## Simulation + + + +- Create a quote; +- In the website domain, click on "Use Quote"; +- In the cart, there is no change in the item's price. + + +## + +## Workaround + + +N/A + + + diff --git a/docs/known-issues/en/b2b-suite-dont-use-geocoordinates-to-calculate-region-id.md b/docs/known-issues/en/b2b-suite-dont-use-geocoordinates-to-calculate-region-id.md new file mode 100644 index 000000000..8b85a2fdd --- /dev/null +++ b/docs/known-issues/en/b2b-suite-dont-use-geocoordinates-to-calculate-region-id.md @@ -0,0 +1,46 @@ +--- +title: "B2B Suite don't use geocoordinates to calculate region Id" +id: 7ITcf4hiOD1k6XBIhaCclj +status: PUBLISHED +createdAt: 2024-06-24T21:48:19.921Z +updatedAt: 2024-06-27T20:58:12.541Z +publishedAt: 2024-06-27T20:58:12.541Z +firstPublishedAt: 2024-06-24T21:48:20.731Z +contentType: knownIssue +productTeam: B2B +author: 2mXZkbi0oi061KicTExNjo +tag: B2B +slug: b2b-suite-dont-use-geocoordinates-to-calculate-region-id +locale: en +kiStatus: Backlog +internalReference: 1055033 +--- + +## Summary + + +It's possible to use shipping rates using postal codes or geocoordinates, but B2B Organizations use only postal codes to calculate region IDs. If an account has geolocation (polygons) registered in its shipping rates, products will be shown as unavailable on the storefront. + + +## + +## Simulation + + + +- Register shipping rates with polygons; +- Create an organization; +- Log in in the store; +- No product is shown. + + +## + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/en/b2w-b2w-direct-order-fob-integrating-with-carrier.md b/docs/known-issues/en/b2w-b2w-direct-order-fob-integrating-with-carrier.md index 4157e0a92..1f0b70450 100644 --- a/docs/known-issues/en/b2w-b2w-direct-order-fob-integrating-with-carrier.md +++ b/docs/known-issues/en/b2w-b2w-direct-order-fob-integrating-with-carrier.md @@ -3,8 +3,8 @@ title: '[B2W] "B2W direct" order (FOB) integrating with carrier' id: 20nA7vm1RFMhv7yhaJ43GG status: PUBLISHED createdAt: 2022-12-12T18:14:19.975Z -updatedAt: 2022-12-12T18:14:20.451Z -publishedAt: 2022-12-12T18:14:20.451Z +updatedAt: 2024-02-16T20:27:21.732Z +publishedAt: 2024-02-16T20:27:21.732Z firstPublishedAt: 2022-12-12T18:14:20.451Z contentType: knownIssue productTeam: Connections @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Connections slug: b2w-b2w-direct-order-fob-integrating-with-carrier locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 714879 --- diff --git a/docs/known-issues/en/b2w-freight-value-in-oms-vtex.md b/docs/known-issues/en/b2w-freight-value-in-oms-vtex.md index c97f532f0..d6533cb31 100644 --- a/docs/known-issues/en/b2w-freight-value-in-oms-vtex.md +++ b/docs/known-issues/en/b2w-freight-value-in-oms-vtex.md @@ -3,8 +3,8 @@ title: '[B2W] Freight Value in OMS VTEX' id: 7kVoMojCNmOHatg2L1ykBP status: PUBLISHED createdAt: 2022-10-04T19:43:17.116Z -updatedAt: 2022-11-25T21:55:17.709Z -publishedAt: 2022-11-25T21:55:17.709Z +updatedAt: 2024-02-16T20:23:26.779Z +publishedAt: 2024-02-16T20:23:26.779Z firstPublishedAt: 2022-10-04T19:43:20.129Z contentType: knownIssue productTeam: Connections @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Connections slug: b2w-freight-value-in-oms-vtex locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 671748 --- diff --git a/docs/known-issues/en/bad-request-when-searching-terms-with-directly-via-url.md b/docs/known-issues/en/bad-request-when-searching-terms-with-directly-via-url.md index 8f307cee7..d56d8c179 100644 --- a/docs/known-issues/en/bad-request-when-searching-terms-with-directly-via-url.md +++ b/docs/known-issues/en/bad-request-when-searching-terms-with-directly-via-url.md @@ -3,8 +3,8 @@ title: 'Bad Request when searching terms with "%" directly via URL' id: 3gdZ8egQRa4zcNRe2f5CbT status: PUBLISHED createdAt: 2023-03-21T22:51:46.273Z -updatedAt: 2023-03-21T22:51:46.888Z -publishedAt: 2023-03-21T22:51:46.888Z +updatedAt: 2024-02-16T17:45:27.298Z +publishedAt: 2024-02-16T17:45:27.298Z firstPublishedAt: 2023-03-21T22:51:46.888Z contentType: knownIssue productTeam: Store Framework @@ -37,7 +37,7 @@ When searching for a term with "%" directly via URL, the page returns a 400 Bad ## Workaround -Search without the "%" +N/A diff --git a/docs/known-issues/en/bad-request-when-searching-terms-with-through-autocomplete.md b/docs/known-issues/en/bad-request-when-searching-terms-with-through-autocomplete.md new file mode 100644 index 000000000..18400ec50 --- /dev/null +++ b/docs/known-issues/en/bad-request-when-searching-terms-with-through-autocomplete.md @@ -0,0 +1,43 @@ +--- +title: 'Bad Request when searching terms with "#" through autocomplete' +id: 18pMsxubB9eSPGlULAN35p +status: PUBLISHED +createdAt: 2024-02-06T20:07:52.739Z +updatedAt: 2024-02-06T20:07:53.531Z +publishedAt: 2024-02-06T20:07:53.531Z +firstPublishedAt: 2024-02-06T20:07:53.531Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: bad-request-when-searching-terms-with-through-autocomplete +locale: en +kiStatus: Backlog +internalReference: 978136 +--- + +## Summary + + +When searching for a term with "#" directly via autocomplete, the page never loads + + +## + +## Simulation + + + +- Search for any term with "#" in it, for example, "Shirt#" in autocomplete; + + +## + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/en/bad-request-when-trying-to-access-an-inventory-with-a-huge-quantity-of-reserved-items.md b/docs/known-issues/en/bad-request-when-trying-to-access-an-inventory-with-a-huge-quantity-of-reserved-items.md new file mode 100644 index 000000000..8ee6c8006 --- /dev/null +++ b/docs/known-issues/en/bad-request-when-trying-to-access-an-inventory-with-a-huge-quantity-of-reserved-items.md @@ -0,0 +1,53 @@ +--- +title: 'Bad request when trying to access an inventory with a huge quantity of reserved items' +id: 4DujUMKeYTlx2MXAjnHlS5 +status: PUBLISHED +createdAt: 2024-07-03T20:18:55.508Z +updatedAt: 2024-07-03T20:23:50.434Z +publishedAt: 2024-07-03T20:23:50.434Z +firstPublishedAt: 2024-07-03T20:18:56.626Z +contentType: knownIssue +productTeam: Logistics +author: 2mXZkbi0oi061KicTExNjo +tag: Logistics +slug: bad-request-when-trying-to-access-an-inventory-with-a-huge-quantity-of-reserved-items +locale: en +kiStatus: Fixed +internalReference: 296066 +--- + +## Summary + + + +When we try to see the details of reservations for an SKU in the logistics module, in the list of product inventory (**Inventory & Shipping** > **Inventory management**), we may have a problem when there are too many active reservations. + +It is not possible to access or update an SKU inventory with a huge amount of reserved items, like, 100000 active reservations. + +The user may see in the UI the error: **"Error while trying to fetch reservation"** + +Or in the API response details the error: **"Too many active reservations"** + + +## + +## Simulation + + + + +1. In the **Inventory & Shipping** > **Inventory management,** try to find an SKU that has a huge amount of active reservation +2. Is possible that you get an error trying to view the details +3. Or try to update the quantity of the SKU +4. Maybe you will get the error described in the summary + +## + +## + +## Workaround + + + +The idea is that inventory management avoids the excessive accumulation of active reserves, which implies making inventory updates more frequently, either directly in the UI or via API. + diff --git a/docs/known-issues/en/badly-formatted-text-for-search-titles-and-breadcrumbs-in-specific-scenarios-with-merchandising-rules.md b/docs/known-issues/en/badly-formatted-text-for-search-titles-and-breadcrumbs-in-specific-scenarios-with-merchandising-rules.md new file mode 100644 index 000000000..0476d063a --- /dev/null +++ b/docs/known-issues/en/badly-formatted-text-for-search-titles-and-breadcrumbs-in-specific-scenarios-with-merchandising-rules.md @@ -0,0 +1,46 @@ +--- +title: 'Badly formatted text for search titles and breadcrumbs in specific scenarios with merchandising rules' +id: 3dQskVnI1sbF6jgsopjUUt +status: PUBLISHED +createdAt: 2024-03-13T20:52:33.781Z +updatedAt: 2024-03-13T20:52:34.698Z +publishedAt: 2024-03-13T20:52:34.698Z +firstPublishedAt: 2024-03-13T20:52:34.698Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: badly-formatted-text-for-search-titles-and-breadcrumbs-in-specific-scenarios-with-merchandising-rules +locale: en +kiStatus: Backlog +internalReference: 999476 +--- + +## Summary + + +Some search result pages hide the applied filters – as they are already part of the page itself, so they are set as "initialAttributes" – to focus on the additional filters that can be applied. In these scenarios, values for the page title and breadcrumbs are basically defined by the first product from the page. + +Merchandising rules that put products from different contexts in the first positions of a page affect this string. When the "initialAttributes" from the page don't match any of the attributes from the first product, as a fallback, these texts are defined by the slug – a simplified text without capitalization, diacritics, or any other special characters. + +Be mindful that this type of merchandising rule can be a bad practice. + + +## + +## Simulation + + + +- Consider a category with the tree as "Food > Fruits > Apples and Pears", which translates to "Maçãs e Peras" in Portuguese (so we have diacritics/accents for a better example); +- Add a product from a different category tree through a Merchandising Rule, as a slicer from the category "Kitchen > Accessories > Slicers" to the category "Food > Fruits"; +- As the first product in the "Apples and Pears" category will be this slicer, the page title and breadcrumbs will be presented as "Macas E Peras". + + +## + +## Workaround + + +N/A + diff --git a/docs/known-issues/en/benefitsitems-array-inside-of-productcontextprovider-shuffle-items-when-the-promotion-is-a-buy-together-type.md b/docs/known-issues/en/benefitsitems-array-inside-of-productcontextprovider-shuffle-items-when-the-promotion-is-a-buy-together-type.md new file mode 100644 index 000000000..682a817bc --- /dev/null +++ b/docs/known-issues/en/benefitsitems-array-inside-of-productcontextprovider-shuffle-items-when-the-promotion-is-a-buy-together-type.md @@ -0,0 +1,45 @@ +--- +title: 'Benefits.items array inside of ProductContextProvider shuffle items when the promotion is a Buy Together type' +id: 1VeBqJAKwpVR5YHqtEJ7Xz +status: PUBLISHED +createdAt: 2023-10-05T19:57:59.828Z +updatedAt: 2023-10-05T19:58:00.724Z +publishedAt: 2023-10-05T19:58:00.724Z +firstPublishedAt: 2023-10-05T19:58:00.724Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: benefitsitems-array-inside-of-productcontextprovider-shuffle-items-when-the-promotion-is-a-buy-together-type +locale: en +kiStatus: Backlog +internalReference: 915213 +--- + +## Summary + + +When looking at the benefits array inside of the ProductContextProvider on the PDP of a product we can see that not all the products are returned and the ones returned are shuffled. Both lists of products within the promotion are together on the same array. It only happens when the promotion is a Buy Together type. + + +## + +## Simulation + + +Go to the PDP of a product that has a Buy Together promotion +Try to look at the benefits array inside the ProductContextProvider +Not all the products will be returned on the items array, and there will be no differentiation between the lists of products within the promotion + + +## + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/en/boolean-filter-on-form-application-does-not-work-properly.md b/docs/known-issues/en/boolean-filter-on-form-application-does-not-work-properly.md new file mode 100644 index 000000000..93a39e479 --- /dev/null +++ b/docs/known-issues/en/boolean-filter-on-form-application-does-not-work-properly.md @@ -0,0 +1,54 @@ +--- +title: 'Boolean filter on Form Application does not work properly' +id: 4x77xCLrvU4gDWZ4s1faHw +status: PUBLISHED +createdAt: 2023-10-11T21:15:13.342Z +updatedAt: 2023-10-11T21:31:06.894Z +publishedAt: 2023-10-11T21:31:06.894Z +firstPublishedAt: 2023-10-11T21:15:13.935Z +contentType: knownIssue +productTeam: Storage +author: 2mXZkbi0oi061KicTExNjo +tag: Storage +slug: boolean-filter-on-form-application-does-not-work-properly +locale: en +kiStatus: Backlog +internalReference: 918537 +--- + +## Summary + + +When a boolean filter is selected, the following message is returned: +`An unexpected error has occurred. Please try again. If the problem persists, contact support.` + ![](https://vtexhelp.zendesk.com/attachments/token/HAwA6Uf51x49bxGLiziKpdQnj/?name=image.png) + + +## + +## Simulation + + + +- Access Master Data CRM (for example https://my-account-here.vtexcrm.com.br); +- Access a Form Application with boolean filter option: + ![](https://vtexhelp.zendesk.com/attachments/token/tyRYoZP61rVzhVBx3A1rHbGgf/?name=image.png) + +- Select 0 or 1 option; +- Click on "_Filter_" button; +- A popup message will open with the error "`An unexpected error has occurred. Please try again. If the problem persists, contact support.`": + ![](https://vtexhelp.zendesk.com/attachments/token/HAwA6Uf51x49bxGLiziKpdQnj/?name=image.png) + + + +## + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/en/boolean-videoaudio-html-properties-not-being-validated-on-legacy-cms.md b/docs/known-issues/en/boolean-videoaudio-html-properties-not-being-validated-on-legacy-cms.md index 6e17da8cd..a4791dd4a 100644 --- a/docs/known-issues/en/boolean-videoaudio-html-properties-not-being-validated-on-legacy-cms.md +++ b/docs/known-issues/en/boolean-videoaudio-html-properties-not-being-validated-on-legacy-cms.md @@ -3,8 +3,8 @@ title: 'Boolean Video/Audio HTML Properties not being validated on Legacy CMS' id: 2WjsLZ7vw0KO023rGQd77L status: PUBLISHED createdAt: 2022-03-16T19:27:06.599Z -updatedAt: 2022-11-25T22:10:23.568Z -publishedAt: 2022-11-25T22:10:23.568Z +updatedAt: 2024-02-16T20:28:59.288Z +publishedAt: 2024-02-16T20:28:59.288Z firstPublishedAt: 2022-03-16T19:27:07.097Z contentType: knownIssue productTeam: Portal @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Portal slug: boolean-videoaudio-html-properties-not-being-validated-on-legacy-cms locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 491898 --- diff --git a/docs/known-issues/en/brands-with-some-special-characters-are-not-searchable-on-the-brand-admin.md b/docs/known-issues/en/brands-with-some-special-characters-are-not-searchable-on-the-brand-admin.md new file mode 100644 index 000000000..e39636aac --- /dev/null +++ b/docs/known-issues/en/brands-with-some-special-characters-are-not-searchable-on-the-brand-admin.md @@ -0,0 +1,40 @@ +--- +title: 'Brands with some special characters are not searchable on the brand admin' +id: 296otMWGge4c2LJMvVhKEr +status: PUBLISHED +createdAt: 2024-01-04T13:57:15.861Z +updatedAt: 2024-02-16T20:26:37.632Z +publishedAt: 2024-02-16T20:26:37.632Z +firstPublishedAt: 2024-01-04T13:57:16.584Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: brands-with-some-special-characters-are-not-searchable-on-the-brand-admin +locale: en +kiStatus: No Fix +internalReference: 503496 +--- + +## Summary + + +The brand UI, `.myvtex.com/admin/Site/Marca.aspx`, doesn't allow users to search for brands with some special characters in the name, such as apostrophes `'`. Additionally, letters from non-Latin alphabets are also not searchable, for example from the Polish alphabet such as `Ż`. + + +## + +## Simulation + + +- Search for any brand with apostrophes on the brand UI; +- The Search will not find brands with apostrophes. + + +## + +## Workaround + + +There is no workaround. + diff --git a/docs/known-issues/en/broadcaster-not-notifying-all-the-stock-changes-to-the-intelligent-search-module.md b/docs/known-issues/en/broadcaster-not-notifying-all-the-stock-changes-to-the-intelligent-search-module.md index 08f8702e4..ac7030a33 100644 --- a/docs/known-issues/en/broadcaster-not-notifying-all-the-stock-changes-to-the-intelligent-search-module.md +++ b/docs/known-issues/en/broadcaster-not-notifying-all-the-stock-changes-to-the-intelligent-search-module.md @@ -3,8 +3,8 @@ title: 'Broadcaster not notifying all the stock changes to the Intelligent Searc id: XLozPnuonjPImtZa8bWAz status: PUBLISHED createdAt: 2022-10-24T12:26:59.536Z -updatedAt: 2023-03-29T13:40:37.657Z -publishedAt: 2023-03-29T13:40:37.657Z +updatedAt: 2023-07-05T17:37:16.708Z +publishedAt: 2023-07-05T17:37:16.708Z firstPublishedAt: 2022-10-24T12:27:00.490Z contentType: knownIssue productTeam: Intelligent Search diff --git a/docs/known-issues/en/buscacep-not-working-in-create-giftlist-form.md b/docs/known-issues/en/buscacep-not-working-in-create-giftlist-form.md index d46111dc0..8fbf27191 100644 --- a/docs/known-issues/en/buscacep-not-working-in-create-giftlist-form.md +++ b/docs/known-issues/en/buscacep-not-working-in-create-giftlist-form.md @@ -3,8 +3,8 @@ title: 'Buscacep not working in create GiftList form.' id: 3VRPSO1wYFX5XWrpTSD78X status: PUBLISHED createdAt: 2022-11-02T13:00:43.442Z -updatedAt: 2022-11-25T21:42:09.907Z -publishedAt: 2022-11-25T21:42:09.907Z +updatedAt: 2024-02-16T20:29:33.235Z +publishedAt: 2024-02-16T20:29:33.235Z firstPublishedAt: 2022-11-02T13:00:44.422Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: buscacep-not-working-in-create-giftlist-form locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 342418 --- diff --git a/docs/known-issues/en/button-cancel-inside-the-mycards-page-not-translated-to-spanish.md b/docs/known-issues/en/button-cancel-inside-the-mycards-page-not-translated-to-spanish.md index df96a6b40..5fa2c85c9 100644 --- a/docs/known-issues/en/button-cancel-inside-the-mycards-page-not-translated-to-spanish.md +++ b/docs/known-issues/en/button-cancel-inside-the-mycards-page-not-translated-to-spanish.md @@ -3,8 +3,8 @@ title: 'Button "Cancel" inside the MyCards page not translated to Spanish' id: 5wIEEoF7gTLYlWnANxDZ7h status: PUBLISHED createdAt: 2022-02-24T13:18:00.062Z -updatedAt: 2022-11-25T22:07:29.627Z -publishedAt: 2022-11-25T22:07:29.627Z +updatedAt: 2024-02-16T20:25:05.684Z +publishedAt: 2024-02-16T20:25:05.684Z firstPublishedAt: 2022-02-24T13:18:00.593Z contentType: knownIssue productTeam: Payments @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Payments slug: button-cancel-inside-the-mycards-page-not-translated-to-spanish locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 431200 --- diff --git a/docs/known-issues/en/buttons-may-not-work-on-the-first-try-in-fullcleanup-admin.md b/docs/known-issues/en/buttons-may-not-work-on-the-first-try-in-fullcleanup-admin.md new file mode 100644 index 000000000..941516e6a --- /dev/null +++ b/docs/known-issues/en/buttons-may-not-work-on-the-first-try-in-fullcleanup-admin.md @@ -0,0 +1,46 @@ +--- +title: 'Buttons may not work on the first try in fullcleanup admin' +id: 4spOMbnKZPCcnQghKTP6Zb +status: PUBLISHED +createdAt: 2023-04-14T17:39:56.758Z +updatedAt: 2024-06-17T13:39:35.332Z +publishedAt: 2024-06-17T13:39:35.332Z +firstPublishedAt: 2023-04-14T17:39:57.290Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: buttons-may-not-work-on-the-first-try-in-fullcleanup-admin +locale: en +kiStatus: Backlog +internalReference: 790828 +--- + +## Summary + + +In the Fullcleanup admin, buttons are expected to act on the first attempt. However, to perform the action, it may be necessary to click the button several times. + + +## + +## Simulation + + + +1. Open Fullcleanup admin - `/Admin/Site/FullCleanUp.aspx  ` +2. Click the button **Reindex Database** +3. Nothing may occur + + +## + +## Workaround + + +Try to click on the bottom more times + + + + + diff --git a/docs/known-issues/en/buy-together-promotion-with-lots-of-skus-may-let-the-eligible-products-not-to-load-on-the-front-timeout.md b/docs/known-issues/en/buy-together-promotion-with-lots-of-skus-may-let-the-eligible-products-not-to-load-on-the-front-timeout.md new file mode 100644 index 000000000..77a64e0ac --- /dev/null +++ b/docs/known-issues/en/buy-together-promotion-with-lots-of-skus-may-let-the-eligible-products-not-to-load-on-the-front-timeout.md @@ -0,0 +1,47 @@ +--- +title: 'Buy Together Promotion with lots of SKUs may let the eligible products not to load on the front (timeout)' +id: e1OJuUhZhYidnoRaDoDRc +status: PUBLISHED +createdAt: 2022-01-21T17:36:41.181Z +updatedAt: 2024-02-16T20:29:59.287Z +publishedAt: 2024-02-16T20:29:59.287Z +firstPublishedAt: 2024-01-23T15:09:22.474Z +contentType: knownIssue +productTeam: Portal +author: 2mXZkbi0oi061KicTExNjo +tag: Portal +slug: buy-together-promotion-with-lots-of-skus-may-let-the-eligible-products-not-to-load-on-the-front-timeout +locale: en +kiStatus: No Fix +internalReference: 301463 +--- + +## Summary + + +Buy Together Promotion with lots of SKUs may let the eligible products not load on the front due to timeout. The product pages use the product control ``. This control is responsible to bring information of all the eligible SKUs set on the promotion to the product page. + +The problem is if the customer sets lots of SKUs on this promotion, the Portal will have to bring this information (price, stock, etc) of all the products from these SKUs to the product page. And Portal does this by simulating its products with the checkout. If we have a promotion that was set with for example with 50 SKUs, and these SKUs are from products that have at least 5 SKUs per product) and they are available for example 3 Sales Channels, Portal will have to simulate with the checkout every SKU for every SC of every product eligible on this promo just to show this specific product page. In this example, Portal will have to make 750 simulations with the checkout ( 50 SKUs set on the promo, assuming that these SKus are from products that have 5 SKUs, it is 250 SKUs, and everyone should be simulated for every SC, what gives to us 750 simulations). + +ps: we do not have a correct number to set on the SKU List, as it will depend on every client. If the client has products with few SKUs and only an SC available, they will be able to use more SKUs on this kind of Promo. + + +## + +## Simulation + + +- Create a Buy Together Promotion +- Put on the SKU List 1 or on the SKU list 2 a lot of SKUs, like more than 50. +- Try to load the Product page that uses the control ``, the page should not load due to a time-out. + + +## + +## Workaround + + +They have two ways to "solve" this problem: +- Remove the template control , this will make the product page not to load the information about this product available on this promotion; +- Use fewer SKUs on the list of the Buy Together promotion. One more time, unfortunately, we do not have a specific number that works. I advise the client to try with something like 10 and start increasing and testing. + diff --git a/docs/known-issues/en/buyers-cant-login-if-there-is-misconfiguration-in-organizationscost-centers.md b/docs/known-issues/en/buyers-cant-login-if-there-is-misconfiguration-in-organizationscost-centers.md new file mode 100644 index 000000000..8cb73c714 --- /dev/null +++ b/docs/known-issues/en/buyers-cant-login-if-there-is-misconfiguration-in-organizationscost-centers.md @@ -0,0 +1,45 @@ +--- +title: "Buyers can't login if there is misconfiguration in organizations/cost centers" +id: r5p7K15FkbZUDSOUQ6hGz +status: PUBLISHED +createdAt: 2023-11-30T22:21:39.852Z +updatedAt: 2023-12-01T20:19:35.375Z +publishedAt: 2023-12-01T20:19:35.375Z +firstPublishedAt: 2023-11-30T22:21:40.638Z +contentType: knownIssue +productTeam: B2B +author: 2mXZkbi0oi061KicTExNjo +tag: B2B +slug: buyers-cant-login-if-there-is-misconfiguration-in-organizationscost-centers +locale: en +kiStatus: Backlog +internalReference: 945609 +--- + +## Summary + + +When a user has the first organization assigned to them is invalid with the wrong cost center id login fails with no message. + +There will be the message `"App storefront-permissions failed, resulting in an error building the session"` in the session response. + + +## + +## Simulation + + + +- Create an organization with the wrong cost center id; +- Login in the site. + + +## + +## Workaround + + +Fix the cost center id associated with the organization or delete the organization. + + + diff --git a/docs/known-issues/en/calculation-issue-in-comissionamount.md b/docs/known-issues/en/calculation-issue-in-comissionamount.md new file mode 100644 index 000000000..27560128b --- /dev/null +++ b/docs/known-issues/en/calculation-issue-in-comissionamount.md @@ -0,0 +1,42 @@ +--- +title: 'Calculation issue in comissionAmount' +id: 1E8DRneWHVncTu5bZ9hNtF +status: PUBLISHED +createdAt: 2024-03-15T21:13:28.729Z +updatedAt: 2024-03-15T21:13:29.705Z +publishedAt: 2024-03-15T21:13:29.705Z +firstPublishedAt: 2024-03-15T21:13:29.705Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: calculation-issue-in-comissionamount +locale: en +kiStatus: Backlog +internalReference: 1001005 +--- + +## Summary + + +This happens in a specific scenario of payout split with multiple payments and sellers (where both are accountable for payment processing charges and chargebacks). The sum of sellers `comissionAmount` is not equal to marketplace `amount` (rounding issue), this difference can cause a settlement denial by acquirer. + + +## + +## Simulation + + +We were not able to simulate this as it involves several conditions. + + +## + +## Workaround + + +NA + + + + diff --git a/docs/known-issues/en/call-center-operators-email-is-sent-to-orderform-when-adding-items-to-cart-from-store-framework-frontend.md b/docs/known-issues/en/call-center-operators-email-is-sent-to-orderform-when-adding-items-to-cart-from-store-framework-frontend.md new file mode 100644 index 000000000..c43476880 --- /dev/null +++ b/docs/known-issues/en/call-center-operators-email-is-sent-to-orderform-when-adding-items-to-cart-from-store-framework-frontend.md @@ -0,0 +1,47 @@ +--- +title: "Call center operator's email is sent to orderForm when adding items to cart from Store Framework front-end" +id: 3KwP4q7VZsu6e3c1DwWY5t +status: PUBLISHED +createdAt: 2024-07-16T20:06:11.748Z +updatedAt: 2024-07-16T20:06:12.844Z +publishedAt: 2024-07-16T20:06:12.844Z +firstPublishedAt: 2024-07-16T20:06:12.844Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: call-center-operators-email-is-sent-to-orderform-when-adding-items-to-cart-from-store-framework-frontend +locale: en +kiStatus: Backlog +internalReference: 1066571 +--- + +## Summary + + +When using Store Framework components to add items to a cart while logged in as a call center operator and not impersonating any customer, the operator's email is filled in the orderForm's clientProfileData attachment. + + +## + +## Simulation + + + +1. Access a store built on Store Framework. +2. Authenticate as a call center operator. +3. Without impersonating any customers, add an item to the cart with a component such as add-to-cart-button. +4. Verify that the cart now contains the call center operator's email address. + + +## + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/en/callbacks-after-approval-may-trigger-paymentauthorizationworker-to-retry-payment-which-may-also-deny-it.md b/docs/known-issues/en/callbacks-after-approval-may-trigger-paymentauthorizationworker-to-retry-payment-which-may-also-deny-it.md new file mode 100644 index 000000000..a9a5ba931 --- /dev/null +++ b/docs/known-issues/en/callbacks-after-approval-may-trigger-paymentauthorizationworker-to-retry-payment-which-may-also-deny-it.md @@ -0,0 +1,42 @@ +--- +title: 'Callbacks after approval may trigger PaymentAuthorizationWorker to retry payment which may also deny it.' +id: 1dbTbMRMvJQaxzXjWwQplD +status: PUBLISHED +createdAt: 2023-09-15T18:22:54.533Z +updatedAt: 2023-09-15T18:22:55.496Z +publishedAt: 2023-09-15T18:22:55.496Z +firstPublishedAt: 2023-09-15T18:22:55.496Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: callbacks-after-approval-may-trigger-paymentauthorizationworker-to-retry-payment-which-may-also-deny-it +locale: en +kiStatus: Backlog +internalReference: 740499 +--- + +## Summary + + +When the provider sends a callback right after authorization, it may trigger a new authorization attempt. Hence, in some cases when the transaction has more than 1 payment and one of them is a gift card, a new authorization retry may cancel the transaction when it has no funds. + + +## + +## Simulation + + +It can't be simulated as it depends on the provider's callback. + + +## + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/en/campaign-audience-ui-changing-different-from-to-equal-to-with-a-collection.md b/docs/known-issues/en/campaign-audience-ui-changing-different-from-to-equal-to-with-a-collection.md new file mode 100644 index 000000000..61e439361 --- /dev/null +++ b/docs/known-issues/en/campaign-audience-ui-changing-different-from-to-equal-to-with-a-collection.md @@ -0,0 +1,54 @@ +--- +title: 'Campaign audience UI changing "Different from" to "Equal to" with a collection' +id: 6IkWioZ9WRgg1DFEMdnthB +status: PUBLISHED +createdAt: 2023-08-15T15:12:54.580Z +updatedAt: 2023-08-15T15:18:11.108Z +publishedAt: 2023-08-15T15:18:11.108Z +firstPublishedAt: 2023-08-15T15:12:55.461Z +contentType: knownIssue +productTeam: Pricing & Promotions +author: 2mXZkbi0oi061KicTExNjo +tag: Pricing & Promotions +slug: campaign-audience-ui-changing-different-from-to-equal-to-with-a-collection +locale: en +kiStatus: Backlog +internalReference: 881131 +--- + +## Summary + + + +When creating a target audience and setting Collections **Different from** this option is saved in the UI, after returning to the target audience it will display as Equal to in the UI, but it keeps your first choice on the API. + + +## + +## Simulation + + + +** ** +Crete a Campaign audience with a target audience, in Collections, select Different From and save. +Return to the target audience and check that the option Different From changed to Equal to + +Before saving: + ![](https://vtexhelp.zendesk.com/attachments/token/kHN5aLHsNDPz5pblzihtgsw28/?name=Captura+de+Tela+2023-08-15+a%CC%80s+12.09.12.png) + +After saving: + + ![](https://vtexhelp.zendesk.com/attachments/token/hLAnRYl94mE99yyyRWVo461j5/?name=Captura+de+Tela+2023-08-15+a%CC%80s+12.09.24.png) + + +## + +## Workaround + + +Since this is a visual bug, there's no workaround available. Just check on the API if your option was saved correctly and the target will apply accordingly. + + + + + diff --git a/docs/known-issues/en/campovalorformaspx-save-button-requires-two-clicks.md b/docs/known-issues/en/campovalorformaspx-save-button-requires-two-clicks.md index ac11652a5..844df061e 100644 --- a/docs/known-issues/en/campovalorformaspx-save-button-requires-two-clicks.md +++ b/docs/known-issues/en/campovalorformaspx-save-button-requires-two-clicks.md @@ -3,8 +3,8 @@ title: 'CampoValorForm.aspx Save button requires two clicks' id: G0YtmOpdB4nNdw8w87ZNz status: PUBLISHED createdAt: 2022-02-16T13:28:52.922Z -updatedAt: 2022-11-25T21:45:10.712Z -publishedAt: 2022-11-25T21:45:10.712Z +updatedAt: 2024-02-16T20:26:25.672Z +publishedAt: 2024-02-16T20:26:25.672Z firstPublishedAt: 2022-02-16T13:28:53.505Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: campovalorformaspx-save-button-requires-two-clicks locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 525616 --- diff --git a/docs/known-issues/en/canonical-tags-are-not-applied-after-3rd-category-level.md b/docs/known-issues/en/canonical-tags-are-not-applied-after-3rd-category-level.md new file mode 100644 index 000000000..05b372ab5 --- /dev/null +++ b/docs/known-issues/en/canonical-tags-are-not-applied-after-3rd-category-level.md @@ -0,0 +1,46 @@ +--- +title: 'Canonical tags are not applied after 3rd category level' +id: 6HU8WLT5yVRBqeBmGgYRsi +status: PUBLISHED +createdAt: 2023-11-08T13:31:23.182Z +updatedAt: 2024-02-19T19:24:10.757Z +publishedAt: 2024-02-19T19:24:10.757Z +firstPublishedAt: 2023-11-08T13:31:24.275Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: canonical-tags-are-not-applied-after-3rd-category-level +locale: en +kiStatus: Backlog +internalReference: 932349 +--- + +## Summary + + +Canonical tags are not applied after 3rd category level when having a category tree with more than 3 levels (department, category and subcategory), the other above levels aren't displayed in canonical + + +## + +## Simulation + + + +1. Create any 4th level subcategory +2. Access the page created +3. Check the Canonical for it on the console, it will not show anything after the 3rd level. Only 3rd and bellow. + + +## + +## Workaround + + +There is no workaround available. + + + + + diff --git a/docs/known-issues/en/cant-edit-the-name-of-the-styles-template.md b/docs/known-issues/en/cant-edit-the-name-of-the-styles-template.md new file mode 100644 index 000000000..482307f5b --- /dev/null +++ b/docs/known-issues/en/cant-edit-the-name-of-the-styles-template.md @@ -0,0 +1,43 @@ +--- +title: "Can't edit the name of the Styles template" +id: 5czxRVaMCZFgvOadfYKl1h +status: PUBLISHED +createdAt: 2023-08-16T17:41:40.059Z +updatedAt: 2023-08-16T17:41:41.113Z +publishedAt: 2023-08-16T17:41:41.113Z +firstPublishedAt: 2023-08-16T17:41:41.113Z +contentType: knownIssue +productTeam: CMS +author: 2mXZkbi0oi061KicTExNjo +tag: CMS +slug: cant-edit-the-name-of-the-styles-template +locale: en +kiStatus: Backlog +internalReference: 882147 +--- + +## Summary + + +Once you create a new style on the Styles module it is not possible to edit its name. + + +## + +## Simulation + + +Create your style template on the Styles module and save it. Try to edit its name, you'll see that there is no option for it. + + +## + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/en/card-brands-incorrectly-processed-as-visa.md b/docs/known-issues/en/card-brands-incorrectly-processed-as-visa.md new file mode 100644 index 000000000..c20a062a5 --- /dev/null +++ b/docs/known-issues/en/card-brands-incorrectly-processed-as-visa.md @@ -0,0 +1,42 @@ +--- +title: 'Card brands incorrectly processed as Visa' +id: 7xXie4JWGLWe0ImmHAHzSy +status: PUBLISHED +createdAt: 2024-04-30T13:28:23.035Z +updatedAt: 2024-04-30T20:35:47.075Z +publishedAt: 2024-04-30T20:35:47.075Z +firstPublishedAt: 2024-04-30T13:28:24.008Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: card-brands-incorrectly-processed-as-visa +locale: en +kiStatus: Backlog +internalReference: 1024823 +--- + +## Summary + + +Some credit cards may be processed as Visa when they are actually another brand. + + +## + +## Simulation + + +We were not able to replicate this issue, this seems to happen in mobile devices and saved cards. + + +## + +## Workaround + + +NA + + + + diff --git a/docs/known-issues/en/card-facebook-doesnt-save-some-settings.md b/docs/known-issues/en/card-facebook-doesnt-save-some-settings.md index 7637ec285..fd9fec5ee 100644 --- a/docs/known-issues/en/card-facebook-doesnt-save-some-settings.md +++ b/docs/known-issues/en/card-facebook-doesnt-save-some-settings.md @@ -3,8 +3,8 @@ title: "Card facebook doesn't save some settings" id: 4MTMozT5bmub7Y96TXCl09 status: PUBLISHED createdAt: 2022-03-23T18:52:58.216Z -updatedAt: 2022-12-02T18:05:07.099Z -publishedAt: 2022-12-02T18:05:07.099Z +updatedAt: 2024-02-16T20:26:09.791Z +publishedAt: 2024-02-16T20:26:09.791Z firstPublishedAt: 2022-03-23T18:52:58.849Z contentType: knownIssue productTeam: Connections @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Connections slug: card-facebook-doesnt-save-some-settings locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 548763 --- diff --git a/docs/known-issues/en/cart-created-from-an-old-order-doesnt-bring-the-assembly-options.md b/docs/known-issues/en/cart-created-from-an-old-order-doesnt-bring-the-assembly-options.md new file mode 100644 index 000000000..ce8de38a5 --- /dev/null +++ b/docs/known-issues/en/cart-created-from-an-old-order-doesnt-bring-the-assembly-options.md @@ -0,0 +1,47 @@ +--- +title: "Cart created from an old order doesn't bring the assembly options" +id: 530zUKzAm8oafA8BKl7G8F +status: PUBLISHED +createdAt: 2024-04-19T20:21:41.131Z +updatedAt: 2024-04-19T20:21:42.184Z +publishedAt: 2024-04-19T20:21:42.184Z +firstPublishedAt: 2024-04-19T20:21:42.184Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: cart-created-from-an-old-order-doesnt-bring-the-assembly-options +locale: en +kiStatus: Backlog +internalReference: 1020278 +--- + +## Summary + + +When creating a cart from an old order ("Order again" button on "My orders" screen), the assembly options from the original order will not be retained. + + +## + +## Simulation + + + +1. Order a product with assembly options; +2. Access the "My orders" screen; +3. Click on "Order again"; +4. Note that the cart that was then generated only brought the SKUs from the previous order, without their assemblies. + + +## + +## Workaround + + +Currently, there is no workaround for this scenario. + + + + + diff --git a/docs/known-issues/en/cart-created-from-an-old-order-doesnt-bring-the-attachments.md b/docs/known-issues/en/cart-created-from-an-old-order-doesnt-bring-the-attachments.md index 00f121351..5af7195c2 100644 --- a/docs/known-issues/en/cart-created-from-an-old-order-doesnt-bring-the-attachments.md +++ b/docs/known-issues/en/cart-created-from-an-old-order-doesnt-bring-the-attachments.md @@ -3,8 +3,8 @@ title: "Cart created from an old order doesn't bring the attachments" id: 2TGthMyZOUQWkc2Wo6wgIg status: PUBLISHED createdAt: 2019-01-08T16:58:19.057Z -updatedAt: 2023-05-08T18:33:57.918Z -publishedAt: 2023-05-08T18:33:57.918Z +updatedAt: 2024-07-01T18:49:01.443Z +publishedAt: 2024-07-01T18:49:01.443Z firstPublishedAt: 2019-01-08T18:21:16.502Z contentType: knownIssue productTeam: Checkout @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Checkout slug: cart-created-from-an-old-order-doesnt-bring-the-attachments locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 802464 --- diff --git a/docs/known-issues/en/cart-created-from-an-order-again-option-in-my-orders-the-customers-email-is-not-being-placed-as-expected-in-the-orderform.md b/docs/known-issues/en/cart-created-from-an-order-again-option-in-my-orders-the-customers-email-is-not-being-placed-as-expected-in-the-orderform.md new file mode 100644 index 000000000..54823ba3e --- /dev/null +++ b/docs/known-issues/en/cart-created-from-an-order-again-option-in-my-orders-the-customers-email-is-not-being-placed-as-expected-in-the-orderform.md @@ -0,0 +1,54 @@ +--- +title: "Cart created from an "order again" option in My Orders, the customer's email is not being placed as expected in the orderForm" +id: 6dDhkaIhquOqaDuNkVZuln +status: PUBLISHED +createdAt: 2023-12-04T22:41:21.385Z +updatedAt: 2023-12-04T22:41:22.139Z +publishedAt: 2023-12-04T22:41:22.139Z +firstPublishedAt: 2023-12-04T22:41:22.139Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: cart-created-from-an-order-again-option-in-my-orders-the-customers-email-is-not-being-placed-as-expected-in-the-orderform +locale: en +kiStatus: Backlog +internalReference: 947563 +--- + +## Summary + + + +In the **My Orders** section within **My Account**, there is the option to set up a cart based on an order the customer previously placed. + +In this case, the problem is that in a **telesales flow**, when **impersonating the customer and trying to assemble a cart based on a previous order**, when clicking on the **My Orders (List)** at the "**Order again**" option, the email of the telesales agent is placed in the order form client profile data and not the client one as expected. + +It is worth mentioning that this behavior only happens when clicking on the "order again" button in the My Orders order list. + + +## + +## Simulation + + + +1. Login with a telesales user +2. Impersonate a client +3. Go to the My Orders section within My Account +4. In the list of orders, click on "order again" on any of them. +5. Validate the client information in the orderForm (clientProfileData.email) + + +## + +## Workaround + + + +To place orders based on an old one, it is recommended to enter the order details first, and then click on the "order again" option. + + + + + diff --git a/docs/known-issues/en/cart-itemdeliverytype-is-missing-sent-by-checkout-in-additionaldata.md b/docs/known-issues/en/cart-itemdeliverytype-is-missing-sent-by-checkout-in-additionaldata.md new file mode 100644 index 000000000..d621b0c85 --- /dev/null +++ b/docs/known-issues/en/cart-itemdeliverytype-is-missing-sent-by-checkout-in-additionaldata.md @@ -0,0 +1,43 @@ +--- +title: 'cart item.deliveryType is missing sent by checkout in AdditionalData' +id: lV8VxXUPOzO9cSMgNV4fj +status: PUBLISHED +createdAt: 2024-03-19T12:59:17.599Z +updatedAt: 2024-03-19T12:59:18.450Z +publishedAt: 2024-03-19T12:59:18.450Z +firstPublishedAt: 2024-03-19T12:59:18.450Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: cart-itemdeliverytype-is-missing-sent-by-checkout-in-additionaldata +locale: en +kiStatus: Backlog +internalReference: 1002115 +--- + +## Summary + + +When there's a quantity split in the `priceDefinition` due to rounding for the unit multiplier, the gateway can receive no value for `deliveryType` in the cart object. So, this might cause the payment provider to deny the payment if they use this field.. + + +## + +## Simulation + + + +- Place an order with a cart with a quantity split in the `priceDefinition` field in the orderForm; +- Check the "miniCart.Items", it may not have have ``deliveryType`. + + +## + +## Workaround + + +N/A + + + diff --git a/docs/known-issues/en/cart-itens-are-kept-in-orders-with-total-value-zero.md b/docs/known-issues/en/cart-itens-are-kept-in-orders-with-total-value-zero.md new file mode 100644 index 000000000..6f947edf7 --- /dev/null +++ b/docs/known-issues/en/cart-itens-are-kept-in-orders-with-total-value-zero.md @@ -0,0 +1,45 @@ +--- +title: 'Cart Itens are kept in orders with total value zero' +id: 66D6RuacgCeCMQDmLPrlNP +status: PUBLISHED +createdAt: 2024-06-24T20:59:07.721Z +updatedAt: 2024-06-24T20:59:08.668Z +publishedAt: 2024-06-24T20:59:08.668Z +firstPublishedAt: 2024-06-24T20:59:08.668Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: cart-itens-are-kept-in-orders-with-total-value-zero +locale: en +kiStatus: Backlog +internalReference: 1054999 +--- + +## Summary + + +Whenever a cart has a total value of `0` no transaction is created upon finishing an order. When completing an order through checkout's UI no process order request happens, so the cart items and data are kept, and the shopper can create an order with the same cart again. + + +## + +## Simulation + + + +- Create a cart with total value `0`; +- Finish the purchase; +- Reaccess the cart after some time; there will be no change in the cart content. + + +## + +## Workaround + + +There is no workaround available. + + + + diff --git a/docs/known-issues/en/cart-with-multiple-country-addresses-lose-the-pickup-address-if-store-cant-ship-to-all-the-countries.md b/docs/known-issues/en/cart-with-multiple-country-addresses-lose-the-pickup-address-if-store-cant-ship-to-all-the-countries.md new file mode 100644 index 000000000..561751add --- /dev/null +++ b/docs/known-issues/en/cart-with-multiple-country-addresses-lose-the-pickup-address-if-store-cant-ship-to-all-the-countries.md @@ -0,0 +1,45 @@ +--- +title: "Cart with multiple country addresses lose the pickup address if store can't ship to all the countries" +id: 5yDJ05btQxQq8BuZzfopqv +status: PUBLISHED +createdAt: 2024-07-19T15:02:39.647Z +updatedAt: 2024-07-19T15:02:41.579Z +publishedAt: 2024-07-19T15:02:41.579Z +firstPublishedAt: 2024-07-19T15:02:41.579Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: cart-with-multiple-country-addresses-lose-the-pickup-address-if-store-cant-ship-to-all-the-countries +locale: en +kiStatus: Backlog +internalReference: 1068197 +--- + +## Summary + + +If a shopper has several addresses in their profile from different countries, and the store doesn't deliver to any of those addresses, when selecting pickup to a valid address and moving to the payment step, the Checkout UI redirects the shopper back to the shipping step. + + +## + +## Simulation + + + +- Register addresses from a country that the store doesn't offer delivery to; +- Go to checkout and select a valid address with the country that the store delivers; +- Click on "Go to payment". + + +## + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/en/carts-created-from-order-replacement-do-not-receive-promotions-correctly.md b/docs/known-issues/en/carts-created-from-order-replacement-do-not-receive-promotions-correctly.md new file mode 100644 index 000000000..90c0ac9fd --- /dev/null +++ b/docs/known-issues/en/carts-created-from-order-replacement-do-not-receive-promotions-correctly.md @@ -0,0 +1,47 @@ +--- +title: 'Carts created from order replacement do not receive promotions correctly' +id: 2ODIE9RNP7Q5LCglXsztzf +status: PUBLISHED +createdAt: 2023-10-20T17:47:40.494Z +updatedAt: 2023-10-20T17:47:41.099Z +publishedAt: 2023-10-20T17:47:41.099Z +firstPublishedAt: 2023-10-20T17:47:41.099Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: carts-created-from-order-replacement-do-not-receive-promotions-correctly +locale: en +kiStatus: Backlog +internalReference: 473424 +--- + +## Summary + + +Carts created from existing orders through the "replace orders" functionality presented on the "my orders" page are restricted to the original promotion, but without considering that the same promotion can apply to different contexts, such as different payment methods or shipping options. + + +## + +## Simulation + + + +- Have a promotion for multiple payment methods +- Close the order by paying with "A", which must have a discount +- On my orders screen, choose to change the order payment method +- Back to the cart, choose to pay with "B" +- The discount will not be shown + + +## + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/en/cashback-promotions-do-not-consider-items-removed-from-orders.md b/docs/known-issues/en/cashback-promotions-do-not-consider-items-removed-from-orders.md new file mode 100644 index 000000000..99a48bb2f --- /dev/null +++ b/docs/known-issues/en/cashback-promotions-do-not-consider-items-removed-from-orders.md @@ -0,0 +1,51 @@ +--- +title: 'Cashback promotions do not consider items removed from orders' +id: lm9v37jvUSCeh9FVFHjsr +status: PUBLISHED +createdAt: 2024-04-19T13:50:10.264Z +updatedAt: 2024-04-19T13:50:11.130Z +publishedAt: 2024-04-19T13:50:11.130Z +firstPublishedAt: 2024-04-19T13:50:11.130Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: cashback-promotions-do-not-consider-items-removed-from-orders +locale: en +kiStatus: Backlog +internalReference: 1019864 +--- + +## Summary + + +Currently, when using cashback promotions, the calculations are entirely performed in the moment the items are inserted in the cart. + +Hence, any changes to the orders done after that are not considered. Consequently, orders that had removed items and only consider the application of cashback after an invoice, the main case for this issue, will still take into account the removed item's cashback even though it was removed. + + +## + +## Simulation + + +1 - Create a 10% cashback promotion, restricted to only yourself (to avoid incorrect applications) and with the invoiced condition to apply the credits. + +2 - Close a $100 order composed of 2 items: one that costs $80 and the other $20. + +3 - The applied credits should be $10. Remove the $8 item from the order and invoice it. + +4 - You will still be credited $10 as a cashback, despite the expected value now being $2, which happens because the promotion calculations are done during the checkout simulation, before the order is closed. + + +## + +## Workaround + + +There is no workaround. + + + + + diff --git a/docs/known-issues/en/catalog-api-catalog-pvt-stockkeepingunit-with-query-parameter-refid-return.md b/docs/known-issues/en/catalog-api-catalog-pvt-stockkeepingunit-with-query-parameter-refid-return.md index eae9c263e..75dcd3bb7 100644 --- a/docs/known-issues/en/catalog-api-catalog-pvt-stockkeepingunit-with-query-parameter-refid-return.md +++ b/docs/known-issues/en/catalog-api-catalog-pvt-stockkeepingunit-with-query-parameter-refid-return.md @@ -3,8 +3,8 @@ title: 'Catalog API /catalog/pvt/stockkeepingunit with query parameter refId ret id: 71Y9CFaM10xaVyQkcgKydQ status: PUBLISHED createdAt: 2022-01-21T15:28:34.187Z -updatedAt: 2022-12-22T15:16:11.363Z -publishedAt: 2022-12-22T15:16:11.363Z +updatedAt: 2024-02-16T20:24:19.402Z +publishedAt: 2024-02-16T20:24:19.402Z firstPublishedAt: 2022-12-22T15:16:11.363Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: catalog-api-catalog-pvt-stockkeepingunit-with-query-parameter-refid-return locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 388869 --- diff --git a/docs/known-issues/en/catalog-api-doesnt-respond-properly-to-space-at-the-end-of-strings.md b/docs/known-issues/en/catalog-api-doesnt-respond-properly-to-space-at-the-end-of-strings.md new file mode 100644 index 000000000..442ae7163 --- /dev/null +++ b/docs/known-issues/en/catalog-api-doesnt-respond-properly-to-space-at-the-end-of-strings.md @@ -0,0 +1,47 @@ +--- +title: "Catalog API doesn't respond properly to space at the end of strings" +id: 37TmHtc19126iarlQ4IL2p +status: PUBLISHED +createdAt: 2024-02-05T16:49:35.136Z +updatedAt: 2024-07-01T18:49:25.845Z +publishedAt: 2024-07-01T18:49:25.845Z +firstPublishedAt: 2024-02-05T16:49:36.178Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: catalog-api-doesnt-respond-properly-to-space-at-the-end-of-strings +locale: en +kiStatus: No Fix +internalReference: 977033 +--- + +## Summary + + +When using the catalog API collection, if a string JSON field is sent ending with spaces (for instance productName: "myProductName ") the catalog APIs will respond with an improper 400 response and empty response body, leaving the user clueless about what was sent improperly. + +The correct response should still be a 400 (bad request) but with an error handling informing which field is incorrect and why. + + +## + +## Simulation + + +For any catalog API (https://developers.vtex.com/docs/api-reference/catalog-api) insert 1+ empty spaces at the end of a string field, such as exemplified above. + + +## + +## Workaround + + +n/a + +This type of string should not be accepted, but the error handling must be adjusted. + + + + + diff --git a/docs/known-issues/en/catalog-export-cannot-handle-t-and-s-characters.md b/docs/known-issues/en/catalog-export-cannot-handle-t-and-s-characters.md new file mode 100644 index 000000000..02546418f --- /dev/null +++ b/docs/known-issues/en/catalog-export-cannot-handle-t-and-s-characters.md @@ -0,0 +1,47 @@ +--- +title: 'Catalog export cannot handle ț and ș characters.' +id: 1c28limdEHowD4LKDeHAB1 +status: PUBLISHED +createdAt: 2023-12-11T17:40:16.688Z +updatedAt: 2023-12-11T17:40:17.536Z +publishedAt: 2023-12-11T17:40:17.536Z +firstPublishedAt: 2023-12-11T17:40:17.536Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: catalog-export-cannot-handle-t-and-s-characters +locale: en +kiStatus: Backlog +internalReference: 950933 +--- + +## Summary + + +Currently, the catalog import/export cuts our the special characters ț and ș when exporting data. + + +## + +## Simulation + + +1 - Create a product that has ș in its name. + +2 - in the export tab of the catalog module, try exporting a spreadsheet. + +3 - this character will not be shown in the exported spreadsheet. + + +## + +## Workaround + + +n/a + + + + + diff --git a/docs/known-issues/en/catalog-export-for-attachment-cuts-50-characters.md b/docs/known-issues/en/catalog-export-for-attachment-cuts-50-characters.md new file mode 100644 index 000000000..f143ff981 --- /dev/null +++ b/docs/known-issues/en/catalog-export-for-attachment-cuts-50-characters.md @@ -0,0 +1,51 @@ +--- +title: 'Catalog export for attachment cuts > 50 characters' +id: 7hX23y19wmMNPTUgbhh2WX +status: PUBLISHED +createdAt: 2023-12-14T16:46:58.819Z +updatedAt: 2023-12-14T16:46:59.522Z +publishedAt: 2023-12-14T16:46:59.522Z +firstPublishedAt: 2023-12-14T16:46:59.522Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: catalog-export-for-attachment-cuts-50-characters +locale: en +kiStatus: Backlog +internalReference: 953161 +--- + +## Summary + + +When importing data for attachments in the catalog module, if the said attachment is over 50 characters long, the string is cut, leading to no updates for this data. + + +## + +## Simulation + + +1 - create an attachment with a name over 50 characters long, for instance, "This is a very long attachment name that is created to test an issue". + +2 - associate it to a product + +3 - export this data using the UI /admin/Site/Relatorio_Skus.aspx + +4 - Check the column related to this and it will be displayed as "`This is a very long attachment name that is create`" (exactly at 50 characters). + +5 - you will need to manually adjust this information if you want to properly import it + + +## + +## Workaround + + +Update attachments via API, UI, or manually change their incorrect string in the sheet. + + + + + diff --git a/docs/known-issues/en/catalog-filters-timeout.md b/docs/known-issues/en/catalog-filters-timeout.md new file mode 100644 index 000000000..11077df5c --- /dev/null +++ b/docs/known-issues/en/catalog-filters-timeout.md @@ -0,0 +1,45 @@ +--- +title: 'Catalog Filters Timeout' +id: 5KtT2SvTSO6xMdJOSYz5VZ +status: PUBLISHED +createdAt: 2023-10-19T17:11:37.486Z +updatedAt: 2023-10-19T17:11:38.181Z +publishedAt: 2023-10-19T17:11:38.181Z +firstPublishedAt: 2023-10-19T17:11:38.181Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: catalog-filters-timeout +locale: en +kiStatus: Backlog +internalReference: 922350 +--- + +## Summary + + +For stores with a large quantity of skus (1 million or more), often, when filtering using the catalog UI's filters, either for the main menu or for the reports section, if the filter query returns a very large result, the UI times out (504 gateway timeout) + + +## + +## Simulation + + +There is no reliable way to simulate it consistently - only specific large queries for few accounts end up in the error. + + +## + +## Workaround + + +Request a "user filter cleanup" to the product team. + +Also, if the same query is often generating a timeout (i.e. you filter for a specific department and it times out), consider performing filters that select a subset of what you want (in the same example, a category within the given department) + + + + + diff --git a/docs/known-issues/en/catalog-graphql-categoryinputtranslation-not-working.md b/docs/known-issues/en/catalog-graphql-categoryinputtranslation-not-working.md new file mode 100644 index 000000000..a70a8a864 --- /dev/null +++ b/docs/known-issues/en/catalog-graphql-categoryinputtranslation-not-working.md @@ -0,0 +1,45 @@ +--- +title: 'Catalog GraphQL CategoryInputTranslation not working' +id: 1Zue7Roia2sYa4xNP9hF2y +status: PUBLISHED +createdAt: 2024-04-29T14:30:53.743Z +updatedAt: 2024-04-29T14:30:54.577Z +publishedAt: 2024-04-29T14:30:54.577Z +firstPublishedAt: 2024-04-29T14:30:54.577Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: catalog-graphql-categoryinputtranslation-not-working +locale: en +kiStatus: Backlog +internalReference: 1024172 +--- + +## Summary + + +Currently, the method CategoryInputTranslation, for the catalog graphQL is not generating an update in the translated data for accounts. + + +## + +## Simulation + + +1 - Acess VTEX's graphQL IDE and select the application vtex.catalog-graphql@1.103.1 +2 - Create a mutation for the method CategoryInputTranslation +3 - Check if such update has reflected in the translated data in the website + + +## + +## Workaround + + +Directly use the VTEX messages app for translating data instead (vtex.messages) + + + + + diff --git a/docs/known-issues/en/catalog-indexer-generating-invalid-translation-documents.md b/docs/known-issues/en/catalog-indexer-generating-invalid-translation-documents.md new file mode 100644 index 000000000..9b8dbf48a --- /dev/null +++ b/docs/known-issues/en/catalog-indexer-generating-invalid-translation-documents.md @@ -0,0 +1,44 @@ +--- +title: 'Catalog indexer generating invalid translation documents' +id: 3pbXOA3DQILdu05tAwjlVM +status: PUBLISHED +createdAt: 2024-02-29T18:02:38.600Z +updatedAt: 2024-07-01T18:49:27.852Z +publishedAt: 2024-07-01T18:49:27.852Z +firstPublishedAt: 2024-02-29T18:02:39.430Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: catalog-indexer-generating-invalid-translation-documents +locale: en +kiStatus: No Fix +internalReference: 991494 +--- + +## Summary + + +When indexing a product with translated information the app messages is requested. These requests are supposed to be under 3s and when they take more than that the indexation fails and generates an invalide translation document. + + + +## + +## Simulation + + +There is no easy way to reproduce this scenario, but accounts with a lot of languages or a lot of fields to translate are more susceptible to this scenario. + + +## + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/en/catalog-indexing-report-total-section-calculation-error.md b/docs/known-issues/en/catalog-indexing-report-total-section-calculation-error.md index aef1ff535..9088420ed 100644 --- a/docs/known-issues/en/catalog-indexing-report-total-section-calculation-error.md +++ b/docs/known-issues/en/catalog-indexing-report-total-section-calculation-error.md @@ -3,8 +3,8 @@ title: 'Catalog Indexing Report "Total" Section Calculation Error' id: 6TJXux104P2c0mruo5vlEn status: PUBLISHED createdAt: 2022-02-25T11:39:42.098Z -updatedAt: 2022-11-25T21:45:40.741Z -publishedAt: 2022-11-25T21:45:40.741Z +updatedAt: 2024-02-16T20:26:35.750Z +publishedAt: 2024-02-16T20:26:35.750Z firstPublishedAt: 2022-02-25T11:39:42.485Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: catalog-indexing-report-total-section-calculation-error locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 499450 --- diff --git a/docs/known-issues/en/catalog-integration-xml-fiscal-code-field-not-rendering.md b/docs/known-issues/en/catalog-integration-xml-fiscal-code-field-not-rendering.md new file mode 100644 index 000000000..d67814bb5 --- /dev/null +++ b/docs/known-issues/en/catalog-integration-xml-fiscal-code-field-not-rendering.md @@ -0,0 +1,48 @@ +--- +title: 'Catalog Integration XML fiscal code field not rendering' +id: 19Ubw33gsHcyIeMUQA3LGh +status: PUBLISHED +createdAt: 2024-05-10T14:28:22.117Z +updatedAt: 2024-05-10T14:28:23.190Z +publishedAt: 2024-05-10T14:28:23.190Z +firstPublishedAt: 2024-05-10T14:28:23.190Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: catalog-integration-xml-fiscal-code-field-not-rendering +locale: en +kiStatus: Backlog +internalReference: 1031109 +--- + +## Summary + + +Currently, the catalog XML configuration for the fiscal code field is not rendering the expected results, it always returns a + + +## + +## Simulation + + +1 - Register a fiscal code in a product of your store. +2 - In your account's XML configuration https://myaccountname.myvtex.com/admin/Site/Xml.aspx, set up the XML fiscal code field + + ![](https://vtexhelp.zendesk.com/attachments/token/LHjBFETlon2zWcRX7pXYF0xjP/?name=image.png) + +3 - Load the generated XML and, despite the product having valid data in it, the fiscal code XML tags will not load valid content. + + +## + +## Workaround + + +Use other means of catalog integration if a fiscal code is absolutely necessary in your store's operations. + + + + + diff --git a/docs/known-issues/en/catalog-search-api-limited-to-2500-results.md b/docs/known-issues/en/catalog-search-api-limited-to-2500-results.md new file mode 100644 index 000000000..f0a7651e3 --- /dev/null +++ b/docs/known-issues/en/catalog-search-api-limited-to-2500-results.md @@ -0,0 +1,47 @@ +--- +title: 'Catalog Search API limited to 2500 results' +id: 33kKjUGKN5tlxvksnbnw7n +status: PUBLISHED +createdAt: 2023-08-31T14:59:31.132Z +updatedAt: 2023-08-31T14:59:31.766Z +publishedAt: 2023-08-31T14:59:31.766Z +firstPublishedAt: 2023-08-31T14:59:31.766Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: catalog-search-api-limited-to-2500-results +locale: en +kiStatus: Backlog +internalReference: 891184 +--- + +## Summary + + +When using Catalog Search API the maximum results obtained is 2500, even if there are more products. +The pagination is up to 50 products and it works correctly until the parameter _from reaches the number of 2500. When they set `_from` above 2500 they get `"Parameter _from can't be greater than 2500."` + + +## + +## Simulation + + +This situation can happen when requesting the API using postman or using the shared catalog on seller portal accounts (it uses the same API on the UI). + +When using API: - make the request using the paramenter `_from` above 2500 +When using Shared Catalog: - skip the pagination on available products tab until you reach 2500. The next pages won't update and will show the same results as the page before 2500. + + +## + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/en/catalog-search-facets-api-does-not-return-information-for-products-unavailable.md b/docs/known-issues/en/catalog-search-facets-api-does-not-return-information-for-products-unavailable.md index d52913de4..296d18e70 100644 --- a/docs/known-issues/en/catalog-search-facets-api-does-not-return-information-for-products-unavailable.md +++ b/docs/known-issues/en/catalog-search-facets-api-does-not-return-information-for-products-unavailable.md @@ -3,8 +3,8 @@ title: 'Catalog Search Facets API does not return information for products unava id: 1JrbscqI4BQgFqfVuRZIl8 status: PUBLISHED createdAt: 2022-05-23T13:58:53.501Z -updatedAt: 2022-11-25T21:45:53.573Z -publishedAt: 2022-11-25T21:45:53.573Z +updatedAt: 2024-02-16T20:25:52.080Z +publishedAt: 2024-02-16T20:25:52.080Z firstPublishedAt: 2022-05-23T13:58:53.924Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: catalog-search-facets-api-does-not-return-information-for-products-unavailable locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 583623 --- diff --git a/docs/known-issues/en/catalog-translations-not-reflecting-on-the-frontend.md b/docs/known-issues/en/catalog-translations-not-reflecting-on-the-frontend.md new file mode 100644 index 000000000..cb7ec67e1 --- /dev/null +++ b/docs/known-issues/en/catalog-translations-not-reflecting-on-the-frontend.md @@ -0,0 +1,54 @@ +--- +title: 'Catalog translations not reflecting on the frontend' +id: 4c6Qzdn6NQfHhEN5U76WOi +status: PUBLISHED +createdAt: 2023-07-13T19:43:10.669Z +updatedAt: 2023-07-13T19:43:11.858Z +publishedAt: 2023-07-13T19:43:11.858Z +firstPublishedAt: 2023-07-13T19:43:11.858Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: catalog-translations-not-reflecting-on-the-frontend +locale: en +kiStatus: Backlog +internalReference: 861892 +--- + +## Summary + + +When the merchant performs an action on the Messages app in order to have some product data translated on the frontend, this action is not being actually reflected. + + +## + +## Simulation + + + +1. Make a change on the messages app; +2. Check on the indexInfo if the field GenerateAndSaveTranslationsDocument is set as 'false' +3. Do not reindex the product; +4. Check that the change did not reflected on the translated website. + + +## + +## Workaround + + +In order to force the translations to appear is necessary to reindex the product. One of the following actions should do the trick: + +- Change the name; +- Change the keywords; +- Change the Text; +- Change the category; +- Change the brand; +- Change the Active flag. + + + + + diff --git a/docs/known-issues/en/catalogv2-user-roles-not-applying.md b/docs/known-issues/en/catalogv2-user-roles-not-applying.md index 22c8738ac..dfcdc7105 100644 --- a/docs/known-issues/en/catalogv2-user-roles-not-applying.md +++ b/docs/known-issues/en/catalogv2-user-roles-not-applying.md @@ -3,8 +3,8 @@ title: 'CatalogV2 User Roles not Applying' id: 3cDaOuqpAJyCL5JOMzD5nL status: PUBLISHED createdAt: 2022-02-25T12:18:17.776Z -updatedAt: 2022-11-25T21:55:04.311Z -publishedAt: 2022-11-25T21:55:04.311Z +updatedAt: 2024-02-16T20:26:53.078Z +publishedAt: 2024-02-16T20:26:53.078Z firstPublishedAt: 2022-02-25T12:18:18.632Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: catalogv2-user-roles-not-applying locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 489297 --- diff --git a/docs/known-issues/en/categories-and-brands-spreadsheet-mapping-do-not-update-with-values-from-review-skus-tab.md b/docs/known-issues/en/categories-and-brands-spreadsheet-mapping-do-not-update-with-values-from-review-skus-tab.md new file mode 100644 index 000000000..51d76c932 --- /dev/null +++ b/docs/known-issues/en/categories-and-brands-spreadsheet-mapping-do-not-update-with-values-from-review-skus-tab.md @@ -0,0 +1,49 @@ +--- +title: 'Categories and Brands spreadsheet mapping do not update with values from Review Skus Tab' +id: 50p9fJ63Loml6pWqcKxm9Y +status: PUBLISHED +createdAt: 2024-05-03T13:51:01.537Z +updatedAt: 2024-05-03T13:51:02.491Z +publishedAt: 2024-05-03T13:51:02.491Z +firstPublishedAt: 2024-05-03T13:51:02.491Z +contentType: knownIssue +productTeam: Marketplace +author: 2mXZkbi0oi061KicTExNjo +tag: Marketplace +slug: categories-and-brands-spreadsheet-mapping-do-not-update-with-values-from-review-skus-tab +locale: en +kiStatus: Backlog +internalReference: 1026699 +--- + +## Summary + + +When a seller sends to the marketplace a sku with a category or brand that is not yet mapped on the spreadsheet, the spreadsheet is updated with this new value on the 3rd column in order to be mapped. + +If the sku is sent to the Review tab, this update is not happening. + + +## + +## Simulation + + + +1. Seller sends a sku with a not mapped brand/category to the marketplace; +2. Sku fails some optional rule on the offer quality; +3. Sku goes to the review tab; +4. Check that the mapping spreadsheet is not updated. + + +## + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/en/category-score-field-is-not-being-saved.md b/docs/known-issues/en/category-score-field-is-not-being-saved.md index d1d7a892d..320cb2d20 100644 --- a/docs/known-issues/en/category-score-field-is-not-being-saved.md +++ b/docs/known-issues/en/category-score-field-is-not-being-saved.md @@ -3,8 +3,8 @@ title: 'Category Score field is not being saved' id: 3YxhdI31I4SY62w6oY806s status: PUBLISHED createdAt: 2018-06-01T17:24:40.180Z -updatedAt: 2022-12-22T20:48:43.605Z -publishedAt: 2022-12-22T20:48:43.605Z +updatedAt: 2024-03-05T15:28:44.072Z +publishedAt: 2024-03-05T15:28:44.072Z firstPublishedAt: 2018-06-01T17:39:02.287Z contentType: knownIssue productTeam: Marketing & Merchandising @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: category-score-field-is-not-being-saved locale: en -kiStatus: Backlog +kiStatus: Fixed internalReference: --- diff --git a/docs/known-issues/en/centauro-to-implement-centauro-envios.md b/docs/known-issues/en/centauro-to-implement-centauro-envios.md index 0e3b8fd2b..8cd7c280c 100644 --- a/docs/known-issues/en/centauro-to-implement-centauro-envios.md +++ b/docs/known-issues/en/centauro-to-implement-centauro-envios.md @@ -3,8 +3,8 @@ title: '[Centauro] To implement "Centauro Envios"' id: 1xkjyfVfT8Fs2as9mbNjj3 status: PUBLISHED createdAt: 2022-11-25T21:23:23.849Z -updatedAt: 2022-11-25T21:23:24.283Z -publishedAt: 2022-11-25T21:23:24.283Z +updatedAt: 2024-02-16T20:24:05.883Z +publishedAt: 2024-02-16T20:24:05.883Z firstPublishedAt: 2022-11-25T21:23:24.283Z contentType: knownIssue productTeam: Connections @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Connections slug: centauro-to-implement-centauro-envios locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 618941 --- diff --git a/docs/known-issues/en/change-order-link-on-checkoutorderplaced-is-leading-to-myaccount-instead-of-the-order-page.md b/docs/known-issues/en/change-order-link-on-checkoutorderplaced-is-leading-to-myaccount-instead-of-the-order-page.md new file mode 100644 index 000000000..99bf574ae --- /dev/null +++ b/docs/known-issues/en/change-order-link-on-checkoutorderplaced-is-leading-to-myaccount-instead-of-the-order-page.md @@ -0,0 +1,55 @@ +--- +title: 'Change order link on checkout/orderPlaced is leading to myAccount instead of the order page' +id: 6bP44VBdFIujX072rY6wCA +status: PUBLISHED +createdAt: 2023-06-15T16:13:03.752Z +updatedAt: 2023-06-15T16:13:04.279Z +publishedAt: 2023-06-15T16:13:04.279Z +firstPublishedAt: 2023-06-15T16:13:04.279Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: change-order-link-on-checkoutorderplaced-is-leading-to-myaccount-instead-of-the-order-page +locale: en +kiStatus: Backlog +internalReference: 844893 +--- + +## Summary + + +When the account has setup the possibility of the shopper changing the order by themselves the change order link will appear on the checkout/orderPlaced template. + +However, this link is not redirecting the customer to the edit page, but to the myAccount, which appears empty. + + + +## + +## Simulation + + +Setup the Allow customers to make changes to orders flag on Admin -> settings -> order settings + ![](https://vtexhelp.zendesk.com/attachments/token/GqrSJ7cBhZc844LR3kXH7WMlX/?name=image.png) + +The shopper fulfills an order and goes to the checkout/orderPlaced + +Check that the link will not redirect them to the order edit area. + + +## + +## Workaround + + + +1. The shopper has to click on My Orders in the myAccount section; +2. Choose again the order they want to change; +3. Click on change order. + + + + + + diff --git a/docs/known-issues/en/change-order-through-the-ui-does-not-take-into-account-the-calculation-of-promotions-take-3-pay-2.md b/docs/known-issues/en/change-order-through-the-ui-does-not-take-into-account-the-calculation-of-promotions-take-3-pay-2.md index a29c29ba8..2312bceed 100644 --- a/docs/known-issues/en/change-order-through-the-ui-does-not-take-into-account-the-calculation-of-promotions-take-3-pay-2.md +++ b/docs/known-issues/en/change-order-through-the-ui-does-not-take-into-account-the-calculation-of-promotions-take-3-pay-2.md @@ -3,8 +3,8 @@ title: 'Change Order through the UI does not take into account the calculation o id: 3rvsDyCggYirvH7WT9rBVZ status: PUBLISHED createdAt: 2022-03-15T20:25:17.217Z -updatedAt: 2022-11-25T22:03:48.329Z -publishedAt: 2022-11-25T22:03:48.329Z +updatedAt: 2024-02-16T20:23:38.705Z +publishedAt: 2024-02-16T20:23:38.705Z firstPublishedAt: 2022-03-15T20:25:17.513Z contentType: knownIssue productTeam: Order Management @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Order Management slug: change-order-through-the-ui-does-not-take-into-account-the-calculation-of-promotions-take-3-pay-2 locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 472882 --- diff --git a/docs/known-issues/en/change-order-using-api-without-email-orderchanged.md b/docs/known-issues/en/change-order-using-api-without-email-orderchanged.md index b1b97f3f7..0e3bf5d44 100644 --- a/docs/known-issues/en/change-order-using-api-without-email-orderchanged.md +++ b/docs/known-issues/en/change-order-using-api-without-email-orderchanged.md @@ -3,8 +3,8 @@ title: 'Change Order using API Without e-mail order-changed' id: 1KMglga4xM1s7EvNO1mmua status: PUBLISHED createdAt: 2022-05-18T18:40:48.935Z -updatedAt: 2022-11-25T22:02:43.384Z -publishedAt: 2022-11-25T22:02:43.384Z +updatedAt: 2024-02-16T20:27:31.478Z +publishedAt: 2024-02-16T20:27:31.478Z firstPublishedAt: 2022-05-18T18:40:49.234Z contentType: knownIssue productTeam: Order Management @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Order Management slug: change-order-using-api-without-email-orderchanged locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 380509 --- diff --git a/docs/known-issues/en/changes-made-in-the-styles-admin-page-are-not-saved-properly.md b/docs/known-issues/en/changes-made-in-the-styles-admin-page-are-not-saved-properly.md new file mode 100644 index 000000000..b7ee8dab4 --- /dev/null +++ b/docs/known-issues/en/changes-made-in-the-styles-admin-page-are-not-saved-properly.md @@ -0,0 +1,46 @@ +--- +title: 'Changes made in the Styles admin page are not saved properly' +id: 4XmBeVMf0yZJElH85mSxC3 +status: PUBLISHED +createdAt: 2024-01-25T19:13:16.165Z +updatedAt: 2024-01-25T19:13:16.858Z +publishedAt: 2024-01-25T19:13:16.858Z +firstPublishedAt: 2024-01-25T19:13:16.858Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: changes-made-in-the-styles-admin-page-are-not-saved-properly +locale: en +kiStatus: No Fix +internalReference: 971948 +--- + +## Summary + + +Changes that are made using the styles page of the admin UI are not currently saving properly and not always will be applied to the website. + + +## + +## Simulation + + +Try to make changes to the stylying of the website through the styles page. +Save the changes. +Changes won't reflect and won't be saved. +There are no errors logged in the console and the message of "Saved sucesfully" is displayed. + + +## + +## Workaround + + +No workaround. + + + + + diff --git a/docs/known-issues/en/changing-accessories-is-not-triggering-indexation.md b/docs/known-issues/en/changing-accessories-is-not-triggering-indexation.md new file mode 100644 index 000000000..d096b8644 --- /dev/null +++ b/docs/known-issues/en/changing-accessories-is-not-triggering-indexation.md @@ -0,0 +1,48 @@ +--- +title: 'Changing Accessories is not triggering indexation' +id: 5asLRh4ChyuSEg1mRwWbgT +status: PUBLISHED +createdAt: 2024-05-22T18:30:14.578Z +updatedAt: 2024-05-22T18:30:15.412Z +publishedAt: 2024-05-22T18:30:15.412Z +firstPublishedAt: 2024-05-22T18:30:15.412Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: changing-accessories-is-not-triggering-indexation +locale: en +kiStatus: Backlog +internalReference: 1037800 +--- + +## Summary + + +When the merchant makes changes or adds new accessories to the sku, the indexer is not being triggered automatically. + +This makes the changes not reflect at the UI until another action triggers the indexer. + + +## + +## Simulation + + +Make a change or add a accessories to a sku. +Check (after cache time) that the PDP does not update automatically. +Make another change on the sku. +Check (after cache time) that the PDP will reflect both changes. + + +## + +## Workaround + + +Force the indexer by making another action on the sku. + + + + + diff --git a/docs/known-issues/en/changing-the-order-of-a-sku-specification-on-the-admin-could-make-the-page-not-work-correctly.md b/docs/known-issues/en/changing-the-order-of-a-sku-specification-on-the-admin-could-make-the-page-not-work-correctly.md index d2aff9da7..5e158ad04 100644 --- a/docs/known-issues/en/changing-the-order-of-a-sku-specification-on-the-admin-could-make-the-page-not-work-correctly.md +++ b/docs/known-issues/en/changing-the-order-of-a-sku-specification-on-the-admin-could-make-the-page-not-work-correctly.md @@ -3,8 +3,8 @@ title: 'Changing the order of a SKU specification on the Admin could make the pa id: 5MuozhOKaYLGShytNH5k8Z status: PUBLISHED createdAt: 2022-08-10T13:57:53.322Z -updatedAt: 2022-11-25T21:43:51.741Z -publishedAt: 2022-11-25T21:43:51.741Z +updatedAt: 2024-02-16T20:26:58.129Z +publishedAt: 2024-02-16T20:26:58.129Z firstPublishedAt: 2022-08-10T13:57:53.867Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: changing-the-order-of-a-sku-specification-on-the-admin-could-make-the-page-not-work-correctly locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 460329 --- diff --git a/docs/known-issues/en/checkout-allows-proceeding-to-payment-form-without-shipping-address-on-the-ui-only.md b/docs/known-issues/en/checkout-allows-proceeding-to-payment-form-without-shipping-address-on-the-ui-only.md index a0c402929..d73c59e3a 100644 --- a/docs/known-issues/en/checkout-allows-proceeding-to-payment-form-without-shipping-address-on-the-ui-only.md +++ b/docs/known-issues/en/checkout-allows-proceeding-to-payment-form-without-shipping-address-on-the-ui-only.md @@ -3,8 +3,8 @@ title: 'Checkout allows proceeding to payment form without shipping address on t id: 3k9zxMq6Pl9WBnIz5Hy6Xf status: PUBLISHED createdAt: 2022-11-18T18:42:08.326Z -updatedAt: 2022-11-25T23:17:39.653Z -publishedAt: 2022-11-25T23:17:39.653Z +updatedAt: 2024-02-16T20:27:39.990Z +publishedAt: 2024-02-16T20:27:39.990Z firstPublishedAt: 2022-11-18T18:42:08.914Z contentType: knownIssue productTeam: Checkout @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Checkout slug: checkout-allows-proceeding-to-payment-form-without-shipping-address-on-the-ui-only locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 699317 --- diff --git a/docs/known-issues/en/checkout-allows-to-add-2-different-addresses-for-delivery.md b/docs/known-issues/en/checkout-allows-to-add-2-different-addresses-for-delivery.md new file mode 100644 index 000000000..b295141c0 --- /dev/null +++ b/docs/known-issues/en/checkout-allows-to-add-2-different-addresses-for-delivery.md @@ -0,0 +1,46 @@ +--- +title: 'Checkout allows to add 2 different addresses for delivery' +id: 2z7iq68qdHXAfY8RLDHXDg +status: PUBLISHED +createdAt: 2023-11-06T22:03:24.983Z +updatedAt: 2023-11-07T21:28:43.164Z +publishedAt: 2023-11-07T21:28:43.164Z +firstPublishedAt: 2023-11-06T22:03:25.472Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: checkout-allows-to-add-2-different-addresses-for-delivery +locale: en +kiStatus: Backlog +internalReference: 931225 +--- + +## Summary + + +Checkout allows adding two different addresses for delivery in the orderForm, for example, a "commercial" and a "residential" (defined by the 'addressType' field), when one of them is disposable. + +When both addresses are selected, there will be a message error "Unable to communicate with seller", and the shopper can't proceed to the next steps. + + +## + +## Simulation + + + +- Send a new address via API Add shipping address and select delivery option; +- Add a client who already has a complete profile via API Add client profile. + + +## + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/en/checkout-allows-users-to-jump-to-payment-step-with-an-empty-shippingdata-when-using-geolocation.md b/docs/known-issues/en/checkout-allows-users-to-jump-to-payment-step-with-an-empty-shippingdata-when-using-geolocation.md new file mode 100644 index 000000000..0c029d43c --- /dev/null +++ b/docs/known-issues/en/checkout-allows-users-to-jump-to-payment-step-with-an-empty-shippingdata-when-using-geolocation.md @@ -0,0 +1,45 @@ +--- +title: "Checkout allows users to jump to payment step with an empty 'shippingData' when using geolocation" +id: 7uv85LIrjoPaHxVgCAoy7I +status: PUBLISHED +createdAt: 2023-10-23T17:48:05.377Z +updatedAt: 2023-10-23T17:58:49.908Z +publishedAt: 2023-10-23T17:58:49.908Z +firstPublishedAt: 2023-10-23T17:48:06.206Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: checkout-allows-users-to-jump-to-payment-step-with-an-empty-shippingdata-when-using-geolocation +locale: en +kiStatus: Backlog +internalReference: 343056 +--- + +## Summary + + +When using geolocation at checkout, users are allowed to jump to the payment step with the `shippingData` incomplete. + + +## + +## Simulation + + + +- Send the address via API with incomplete data; +- Add any products to the cart; +- Go to the cart and then go to checkout; +- Add the profile information. + + +## + +## Workaround + + +N/A + + + diff --git a/docs/known-issues/en/checkout-does-not-correctly-calculate-shipping-value-for-single-item-that-has-free-shipping-and-scheduled-delivery.md b/docs/known-issues/en/checkout-does-not-correctly-calculate-shipping-value-for-single-item-that-has-free-shipping-and-scheduled-delivery.md index 4bbe092e1..181f52a26 100644 --- a/docs/known-issues/en/checkout-does-not-correctly-calculate-shipping-value-for-single-item-that-has-free-shipping-and-scheduled-delivery.md +++ b/docs/known-issues/en/checkout-does-not-correctly-calculate-shipping-value-for-single-item-that-has-free-shipping-and-scheduled-delivery.md @@ -3,8 +3,8 @@ title: 'Checkout does not correctly calculate shipping value for single item tha id: 4jX7JT0Wxt9S4xBe9FSwO status: PUBLISHED createdAt: 2022-02-21T19:48:04.202Z -updatedAt: 2022-11-25T21:53:42.846Z -publishedAt: 2022-11-25T21:53:42.846Z +updatedAt: 2024-02-16T20:26:29.918Z +publishedAt: 2024-02-16T20:26:29.918Z firstPublishedAt: 2022-02-21T19:48:04.748Z contentType: knownIssue productTeam: Checkout @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Checkout slug: checkout-does-not-correctly-calculate-shipping-value-for-single-item-that-has-free-shipping-and-scheduled-delivery locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 529043 --- diff --git a/docs/known-issues/en/checkout-does-not-display-shipping-promotion-at-first-instant-for-specific-condition.md b/docs/known-issues/en/checkout-does-not-display-shipping-promotion-at-first-instant-for-specific-condition.md index 0387334ed..c787b7029 100644 --- a/docs/known-issues/en/checkout-does-not-display-shipping-promotion-at-first-instant-for-specific-condition.md +++ b/docs/known-issues/en/checkout-does-not-display-shipping-promotion-at-first-instant-for-specific-condition.md @@ -3,8 +3,8 @@ title: 'Checkout does not display shipping promotion at first instant for specif id: 14rQaM53csQQeA1wu5lRj8 status: PUBLISHED createdAt: 2022-05-20T17:46:10.644Z -updatedAt: 2022-11-25T21:53:02.607Z -publishedAt: 2022-11-25T21:53:02.607Z +updatedAt: 2024-01-15T14:35:39.473Z +publishedAt: 2024-01-15T14:35:39.473Z firstPublishedAt: 2022-05-20T17:46:11.046Z contentType: knownIssue productTeam: Checkout @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Checkout slug: checkout-does-not-display-shipping-promotion-at-first-instant-for-specific-condition locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 280144 --- @@ -30,12 +30,25 @@ This only occurs at the first moment, as the checkout does not recalculate promo In addition to this fact, the cart shipping simulation (shipping-preview) makes additional requests to the API, not only using the orderForm context. This causes him to receive the promotion, while cart totals are restricted to the context of the orderForm, which does not yet have the promotion, resulting in diverging values. +## ## Simulation +- have a free shipping promotion restricted to an option "A", and with the additional option above enabled +- have a cart and zip code with two or more types of shipping, where "A" is the cheapest shipping (example, A = R$10; B = R$20) +- enter the zip code and note that "A" (the cheapest) will be selected automatically, but will still appear as R$10 +- select "B" shipping (BRL 20) and return to "A" shipping (BRL 10) +- at this time the value of "A" will be recalculated and will be displayed as free + + +## ## Workaround +It is not recommended to use this restriction in shipping promotions. + + + diff --git a/docs/known-issues/en/checkout-does-not-support-encoding-assembly-options-names.md b/docs/known-issues/en/checkout-does-not-support-encoding-assembly-options-names.md new file mode 100644 index 000000000..b8183fc78 --- /dev/null +++ b/docs/known-issues/en/checkout-does-not-support-encoding-assembly-options-names.md @@ -0,0 +1,44 @@ +--- +title: 'Checkout does not support encoding Assembly Options names' +id: 29YnOA15HDzJSRwiOLLNfR +status: PUBLISHED +createdAt: 2024-05-06T19:01:35.962Z +updatedAt: 2024-05-06T19:01:36.828Z +publishedAt: 2024-05-06T19:01:36.828Z +firstPublishedAt: 2024-05-06T19:01:36.828Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: checkout-does-not-support-encoding-assembly-options-names +locale: en +kiStatus: Backlog +internalReference: 378842 +--- + +## Summary + + +The name of assembly options are used in the API route. Thus, it is necessary to support the encoding of these names so as not to create problems in the URL with special characters, such as "/". When adding an assembly option with "/" in the cart, it simply doesn't get added and also doesn't notify the user. + + +## + +## Simulation + + + +- Add a "/" into the assembly option name; +- Try adding a product with the assembly option; +- The item will be added to the cart without the assembly option. + + +## + +## Workaround + + +Remove "/" from the assembly option name. + + + diff --git a/docs/known-issues/en/checkout-incorrectly-sending-item-details-to-transaction.md b/docs/known-issues/en/checkout-incorrectly-sending-item-details-to-transaction.md index c562ec23f..1e773c18b 100644 --- a/docs/known-issues/en/checkout-incorrectly-sending-item-details-to-transaction.md +++ b/docs/known-issues/en/checkout-incorrectly-sending-item-details-to-transaction.md @@ -3,8 +3,8 @@ title: 'Checkout incorrectly sending item details to transaction' id: YxjZNKuIxkKQioS7lkmu8 status: PUBLISHED createdAt: 2022-03-04T15:08:55.326Z -updatedAt: 2022-11-25T21:52:34.380Z -publishedAt: 2022-11-25T21:52:34.380Z +updatedAt: 2024-02-16T20:28:39.301Z +publishedAt: 2024-02-16T20:28:39.301Z firstPublishedAt: 2022-03-04T15:08:55.710Z contentType: knownIssue productTeam: Checkout @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Checkout slug: checkout-incorrectly-sending-item-details-to-transaction locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 535859 --- diff --git a/docs/known-issues/en/checkout-pipeline-doesnt-update-taxes-considering-the-correct-seller-when-merging-cart-information.md b/docs/known-issues/en/checkout-pipeline-doesnt-update-taxes-considering-the-correct-seller-when-merging-cart-information.md new file mode 100644 index 000000000..cd6236f10 --- /dev/null +++ b/docs/known-issues/en/checkout-pipeline-doesnt-update-taxes-considering-the-correct-seller-when-merging-cart-information.md @@ -0,0 +1,44 @@ +--- +title: "Checkout pipeline doesn't update taxes considering the correct seller when merging cart information" +id: 4HDGps2Ez5kWKuW1UNX1JQ +status: PUBLISHED +createdAt: 2024-07-03T20:21:23.533Z +updatedAt: 2024-07-03T20:21:24.413Z +publishedAt: 2024-07-03T20:21:24.413Z +firstPublishedAt: 2024-07-03T20:21:24.413Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: checkout-pipeline-doesnt-update-taxes-considering-the-correct-seller-when-merging-cart-information +locale: en +kiStatus: Backlog +internalReference: 759842 +--- + +## Summary + + +When there are 2 sellers in the "SellerElection" method, one of them is selected as having the cheapest price for delivery, and the other one the cheapest price for pickup-in-point, the cart information merge doesn't update taxes when selecting pickup-in-point, causing an error to finish the purchase + + +## + +## Simulation + + + +- Have two sellers configured: 1 is the cheapest when delivery and the other one when pickup-in-point +- Configure taxes _only_ for the seller that will fulfill pickup-in-point or different taxes between them +- Perform a Checkout Simulation and you will see there will be no taxes in "priceTags" and it won't finish the purchase + + +## + +## Workaround + + +N/A + + + diff --git a/docs/known-issues/en/checkout-simulation-returns-value-0-in-slastax-field-for-shipping-percentage-taxes.md b/docs/known-issues/en/checkout-simulation-returns-value-0-in-slastax-field-for-shipping-percentage-taxes.md new file mode 100644 index 000000000..b277f0e5e --- /dev/null +++ b/docs/known-issues/en/checkout-simulation-returns-value-0-in-slastax-field-for-shipping-percentage-taxes.md @@ -0,0 +1,44 @@ +--- +title: 'Checkout Simulation returns value 0 in "slas.tax" field for Shipping Percentage taxes' +id: 54Mtsj8EKuo0SaQCoWyYzj +status: PUBLISHED +createdAt: 2024-04-05T18:55:32.183Z +updatedAt: 2024-04-05T18:55:33.336Z +publishedAt: 2024-04-05T18:55:33.336Z +firstPublishedAt: 2024-04-05T18:55:33.336Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: checkout-simulation-returns-value-0-in-slastax-field-for-shipping-percentage-taxes +locale: en +kiStatus: Backlog +internalReference: 1012724 +--- + +## Summary + + +Shipping Percentage taxes are not returned in the `logisticsInfo.slas.tax` field when performing a checkout simulation even though individual taxes information are available in the `items.priceTags` field. + + +## + +## Simulation + + + +- Configure a Shipping Percentage Tax +- Make a cart simulation request with selected SLA +- The `tax` field returns value `0` + + +## + +## Workaround + + +N/A + + + diff --git a/docs/known-issues/en/checkout-simulation-with-a-great-quantity-of-the-same-sku-receives-a-logistics-timeout.md b/docs/known-issues/en/checkout-simulation-with-a-great-quantity-of-the-same-sku-receives-a-logistics-timeout.md new file mode 100644 index 000000000..a8abadf18 --- /dev/null +++ b/docs/known-issues/en/checkout-simulation-with-a-great-quantity-of-the-same-sku-receives-a-logistics-timeout.md @@ -0,0 +1,48 @@ +--- +title: 'Checkout simulation with a great quantity of the same sku receives a Logistics timeout' +id: 753MDZbcyN9BTHAaSTpOlY +status: PUBLISHED +createdAt: 2024-06-18T12:42:44.404Z +updatedAt: 2024-06-18T12:42:45.419Z +publishedAt: 2024-06-18T12:42:45.419Z +firstPublishedAt: 2024-06-18T12:42:45.419Z +contentType: knownIssue +productTeam: Logistics +author: 2mXZkbi0oi061KicTExNjo +tag: Logistics +slug: checkout-simulation-with-a-great-quantity-of-the-same-sku-receives-a-logistics-timeout +locale: en +kiStatus: No Fix +internalReference: 330775 +--- + +## Summary + + +We have an error in the Logistics service when trying to simulate a purchase with thousands of units of the same SKU. That error happens because the request to split the package takes too long. + +The error detail in the API is: "The operation was canceled." + + +## + +## Simulation + + + +1. Try to make a **Checkout Simulation** or a simulation in the **Shopping Cart** with thousands of units of the same SKU (like 50k) +2. Review the details in the response of the API, and you probably see an error when processing that request (**timeout**) + + +## + +## Workaround + + +We recommend increasing the carrier's package limits to accommodate the units in a single package. It would provide a faster request and would not return a timeout. + + + + + + diff --git a/docs/known-issues/en/checkout-ui-goes-to-payment-with-an-incomplete-invoice-address-for-shoppers-with-complete-profile.md b/docs/known-issues/en/checkout-ui-goes-to-payment-with-an-incomplete-invoice-address-for-shoppers-with-complete-profile.md new file mode 100644 index 000000000..8804118bf --- /dev/null +++ b/docs/known-issues/en/checkout-ui-goes-to-payment-with-an-incomplete-invoice-address-for-shoppers-with-complete-profile.md @@ -0,0 +1,47 @@ +--- +title: 'Checkout UI goes to Payment with an incomplete invoice address for shoppers with complete profile' +id: NmN6oNKp1isyxssTE5jPR +status: PUBLISHED +createdAt: 2023-11-27T17:40:11.335Z +updatedAt: 2023-12-12T15:46:39.789Z +publishedAt: 2023-12-12T15:46:39.789Z +firstPublishedAt: 2023-11-27T17:40:12.008Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: checkout-ui-goes-to-payment-with-an-incomplete-invoice-address-for-shoppers-with-complete-profile +locale: en +kiStatus: Fixed +internalReference: 937615 +--- + +## Summary + + +When a shopper has a complete profile and the store is configured to use an invoice address for pick-up, UI will move forward to Payment with an incomplete invoice address. + + +## + +## Simulation + + + +- Configure the invoice address for pick-up; + ![](https://vtexhelp.zendesk.com/attachments/token/1zJ19Lq9oJ5CHdkaHUfw4SAka/?name=image.png) + +- After adding products to the cart, use an email with a complete profile; +- UI will move forward to Payment even with an incomplete invoice address in the Profile System. + + +## + +## Workaround + + +Update the invoice address via Master Data. + + + + diff --git a/docs/known-issues/en/checkout-ui-is-not-automatically-using-lean-shipping-for-items-with-no-common-shipping-methods.md b/docs/known-issues/en/checkout-ui-is-not-automatically-using-lean-shipping-for-items-with-no-common-shipping-methods.md new file mode 100644 index 000000000..06a54b9d8 --- /dev/null +++ b/docs/known-issues/en/checkout-ui-is-not-automatically-using-lean-shipping-for-items-with-no-common-shipping-methods.md @@ -0,0 +1,49 @@ +--- +title: 'Checkout UI is not automatically using "lean shipping" for items with no common shipping methods' +id: 2LXp8VCAay7Ic9MBfbtirT +status: PUBLISHED +createdAt: 2024-04-02T15:27:23.003Z +updatedAt: 2024-04-02T15:27:24.004Z +publishedAt: 2024-04-02T15:27:24.004Z +firstPublishedAt: 2024-04-02T15:27:24.004Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: checkout-ui-is-not-automatically-using-lean-shipping-for-items-with-no-common-shipping-methods +locale: en +kiStatus: Backlog +internalReference: 329846 +--- + +## Summary + + +The Checkout UI settings allow you to disable lean shipping (delivery mode optimizations), but this is only possible if all items in the cart have the same delivery methods in common. Otherwise, lean shipping must appear forcefully in the cart even with the option turned off. +However, in some scenarios, the behavior reported above does not happen, and all available delivery methods are presented individually to the buyer. + +As a result, as there is no way to select a different delivery method for each item, no delivery displayed corresponds to a single delivery option for the entire cart, with nonsense options and packages being presented. + + +## + +## Simulation + + + +- Deactivate the **Optimized Shipping Options****;** +- Assemble a cart where not all items have the same delivery method; +- It is also necessary that the store has "allowMultipleDeliveries" enabled; +- The reported scenario will show the options openly instead of lean shipping. + + +## + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/en/checkout-ui-loops-when-not-receiving-correct-sla-values-from-logistics-system.md b/docs/known-issues/en/checkout-ui-loops-when-not-receiving-correct-sla-values-from-logistics-system.md index 5973ba5fa..07a9925a0 100644 --- a/docs/known-issues/en/checkout-ui-loops-when-not-receiving-correct-sla-values-from-logistics-system.md +++ b/docs/known-issues/en/checkout-ui-loops-when-not-receiving-correct-sla-values-from-logistics-system.md @@ -1,10 +1,10 @@ --- title: 'Checkout UI loops when not receiving correct SLA values from logistics system' id: 4tACwwmorLZ7NAt3zWldWL -status: CHANGED +status: PUBLISHED createdAt: 2022-05-04T19:28:24.852Z -updatedAt: 2022-06-27T12:27:43.525Z -publishedAt: 2022-06-26T16:28:26.833Z +updatedAt: 2024-02-16T20:28:53.645Z +publishedAt: 2024-02-16T20:28:53.645Z firstPublishedAt: 2022-05-04T19:28:25.322Z contentType: knownIssue productTeam: Checkout @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Checkout slug: checkout-ui-loops-when-not-receiving-correct-sla-values-from-logistics-system locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 485016 --- diff --git a/docs/known-issues/en/checkout-ui-sends-hyphen-in-the-postal-code-to-orderform.md b/docs/known-issues/en/checkout-ui-sends-hyphen-in-the-postal-code-to-orderform.md new file mode 100644 index 000000000..0a76de615 --- /dev/null +++ b/docs/known-issues/en/checkout-ui-sends-hyphen-in-the-postal-code-to-orderform.md @@ -0,0 +1,47 @@ +--- +title: 'Checkout UI sends hyphen in the postal code to orderForm' +id: 3cqrBqq5x8nixjAFt8BxCx +status: PUBLISHED +createdAt: 2024-01-16T12:37:56.497Z +updatedAt: 2024-01-16T12:37:57.041Z +publishedAt: 2024-01-16T12:37:57.041Z +firstPublishedAt: 2024-01-16T12:37:57.041Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: checkout-ui-sends-hyphen-in-the-postal-code-to-orderform +locale: en +kiStatus: Backlog +internalReference: 937692 +--- + +## Summary + + +Checkout UI sends a hyphen for the postal code to orderForm, causing issues calculating SLAs when a country has 7 digits + the hyphen. This happens because the Logistics module considers the hyphen as a digit and depending on how the shipping rates were registered in the shipping policy. + +Portugal and Japan are the only ones in this scenario. + + +## + +## Simulation + + + +- Have an account for Portugal or Japan; +- After adding products to the cart, type the postal code; +- The product may be shown as unavailable. + + +## + +## Workaround + + + +- Review the shipping rates to include a broader range. + + + diff --git a/docs/known-issues/en/checkout-ui-shows-free-shipping-when-the-user-switches-the-delivery-options.md b/docs/known-issues/en/checkout-ui-shows-free-shipping-when-the-user-switches-the-delivery-options.md new file mode 100644 index 000000000..7a6c56c6d --- /dev/null +++ b/docs/known-issues/en/checkout-ui-shows-free-shipping-when-the-user-switches-the-delivery-options.md @@ -0,0 +1,44 @@ +--- +title: 'Checkout UI shows free shipping when the user switches the delivery options' +id: 5ibXQuVSU5vLfihL8uImyX +status: PUBLISHED +createdAt: 2023-09-27T20:40:02.973Z +updatedAt: 2023-10-02T19:35:11.231Z +publishedAt: 2023-10-02T19:35:11.231Z +firstPublishedAt: 2023-09-27T20:40:03.494Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: checkout-ui-shows-free-shipping-when-the-user-switches-the-delivery-options +locale: en +kiStatus: Backlog +internalReference: 897109 +--- + +## Summary + + +The checkout UI shows free delivery when the user switches the delivery method from normal dispatch to scheduled delivery. The problem only occurs in the delivery box and when the account has the LeanShipping feature configured. although the UI shows free shipping, the purchase total values are correctly displayed and charged. + + +## + +## Simulation + + + +1. Go to the checkout page by purchasing a random item +2. in the shipping section, select schedule delivery and then select normal dispatch again and the free delivery price will appear on the delivery section + + +## + +## Workaround + + +There's no workaround. + + + + diff --git a/docs/known-issues/en/city-and-state-are-not-sent-to-paypalplus-when-there-is-only-pickup-address-available.md b/docs/known-issues/en/city-and-state-are-not-sent-to-paypalplus-when-there-is-only-pickup-address-available.md index 7367270bd..669f47799 100644 --- a/docs/known-issues/en/city-and-state-are-not-sent-to-paypalplus-when-there-is-only-pickup-address-available.md +++ b/docs/known-issues/en/city-and-state-are-not-sent-to-paypalplus-when-there-is-only-pickup-address-available.md @@ -3,8 +3,8 @@ title: 'City and state are not sent to PayPalPlus when there is only pickup addr id: 5ScWTMLqT9oBMUYFc6WGo2 status: PUBLISHED createdAt: 2023-06-01T13:47:08.477Z -updatedAt: 2023-06-01T13:47:09.590Z -publishedAt: 2023-06-01T13:47:09.590Z +updatedAt: 2023-09-12T13:10:53.169Z +publishedAt: 2023-09-12T13:10:53.169Z firstPublishedAt: 2023-06-01T13:47:09.590Z contentType: knownIssue productTeam: Checkout @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Checkout slug: city-and-state-are-not-sent-to-paypalplus-when-there-is-only-pickup-address-available locale: en -kiStatus: Backlog +kiStatus: Fixed internalReference: 836025 --- @@ -43,3 +43,4 @@ Select "Delivery", add the postal code, and the change to "Pick up in store". + diff --git a/docs/known-issues/en/clear-filter-button-doesnt-handle-multiple-filters-correctly.md b/docs/known-issues/en/clear-filter-button-doesnt-handle-multiple-filters-correctly.md new file mode 100644 index 000000000..7e96bc9a3 --- /dev/null +++ b/docs/known-issues/en/clear-filter-button-doesnt-handle-multiple-filters-correctly.md @@ -0,0 +1,39 @@ +--- +title: "Clear filter button doesn't handle multiple filters correctly" +id: TVLYkkJXq5bxmFvHZyRS6 +status: PUBLISHED +createdAt: 2024-01-03T22:35:40.705Z +updatedAt: 2024-01-03T22:35:41.328Z +publishedAt: 2024-01-03T22:35:41.328Z +firstPublishedAt: 2024-01-03T22:35:41.328Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: clear-filter-button-doesnt-handle-multiple-filters-correctly +locale: en +kiStatus: Backlog +internalReference: 960905 +--- + +## Summary + + +In some scenarios, like landing pages and collection pages, additional filters aren't correctly cleared after clicking the "clear filter" button. The URL may go to invalid or wrong filters and the product listing may get empty or with unexpected products. + + +## + +## Simulation + + +In a store theme with the "clear filters" button enabled, try it on a landing page or collection page after applying additional filters. + + +## + +## Workaround + + +N/A + diff --git a/docs/known-issues/en/client-document-value-will-not-update-correctly-sometimes-in-global-checkout-setting.md b/docs/known-issues/en/client-document-value-will-not-update-correctly-sometimes-in-global-checkout-setting.md new file mode 100644 index 000000000..c813b23bb --- /dev/null +++ b/docs/known-issues/en/client-document-value-will-not-update-correctly-sometimes-in-global-checkout-setting.md @@ -0,0 +1,50 @@ +--- +title: 'Client document value will not update correctly sometimes in Global Checkout setting' +id: 3846jcrfuMvULJt5dZkJxf +status: PUBLISHED +createdAt: 2023-07-17T20:50:26.133Z +updatedAt: 2023-07-17T20:50:27.048Z +publishedAt: 2023-07-17T20:50:27.048Z +firstPublishedAt: 2023-07-17T20:50:27.048Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: client-document-value-will-not-update-correctly-sometimes-in-global-checkout-setting +locale: en +kiStatus: Backlog +internalReference: 863726 +--- + +## Summary + + +When using Global Checkout, and changing from using the default document and an self-identified document and value informed for the document number field will not "take it" correctly. + +Attached is a video showing the behavior. + + + + +## + +## Simulation + + +Apply the customizations to enable the global checkout. +Proceed to add a foreign document and save the profile changes. +Edit the profile, change to regular document input and introduce a different value, then save the changes +Open the profile again, sometimes the value shown was replaced with the foreign value + + +## + +## Workaround + + +N/A. + + + + + diff --git a/docs/known-issues/en/clientprofiledata-gets-empty-if-request-add-client-profile-is-performed-twice.md b/docs/known-issues/en/clientprofiledata-gets-empty-if-request-add-client-profile-is-performed-twice.md new file mode 100644 index 000000000..9f8eedad1 --- /dev/null +++ b/docs/known-issues/en/clientprofiledata-gets-empty-if-request-add-client-profile-is-performed-twice.md @@ -0,0 +1,44 @@ +--- +title: 'clientProfileData gets empty if request Add client profile is performed twice' +id: 1TG7cnnMyWHNKrCjoouKoC +status: PUBLISHED +createdAt: 2023-10-02T15:51:35.989Z +updatedAt: 2023-10-02T15:51:36.771Z +publishedAt: 2023-10-02T15:51:36.771Z +firstPublishedAt: 2023-10-02T15:51:36.771Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: clientprofiledata-gets-empty-if-request-add-client-profile-is-performed-twice +locale: en +kiStatus: Backlog +internalReference: 911203 +--- + +## Summary + + +When sending the request Add client profile twice and the email has a complete profile, "clientProfileData" gets empty, showing only the email. + + +## + +## Simulation + + + +- Add client profile via API; +- Resend the same request authenticated, the "clientProfileData" will have only the email. + + +## + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/en/cms-allows-the-creation-but-not-the-editing-of-folders-with-the-same-names-as-the-default-ones.md b/docs/known-issues/en/cms-allows-the-creation-but-not-the-editing-of-folders-with-the-same-names-as-the-default-ones.md index 8e5433a4f..2377ff434 100644 --- a/docs/known-issues/en/cms-allows-the-creation-but-not-the-editing-of-folders-with-the-same-names-as-the-default-ones.md +++ b/docs/known-issues/en/cms-allows-the-creation-but-not-the-editing-of-folders-with-the-same-names-as-the-default-ones.md @@ -3,8 +3,8 @@ title: 'CMS allows the creation but not the editing of folders with the same nam id: q2Fvxfwv5MjAcqxb81avH status: PUBLISHED createdAt: 2022-04-26T14:09:30.508Z -updatedAt: 2022-11-25T22:10:43.268Z -publishedAt: 2022-11-25T22:10:43.268Z +updatedAt: 2024-02-16T20:26:06.081Z +publishedAt: 2024-02-16T20:26:06.081Z firstPublishedAt: 2022-04-26T14:09:31.061Z contentType: knownIssue productTeam: Portal @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Portal slug: cms-allows-the-creation-but-not-the-editing-of-folders-with-the-same-names-as-the-default-ones locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 566791 --- diff --git a/docs/known-issues/en/cms-is-not-accessible-through-the-new-admin.md b/docs/known-issues/en/cms-is-not-accessible-through-the-new-admin.md index 38c7024e5..54395bbae 100644 --- a/docs/known-issues/en/cms-is-not-accessible-through-the-new-admin.md +++ b/docs/known-issues/en/cms-is-not-accessible-through-the-new-admin.md @@ -20,7 +20,7 @@ internalReference: When accessing the CMS through the new administrative environment (My VTEX - `{AccountName}.myvtex.com/admin`), an error page is displayed, and the CMS can not be accessed. -![4JSc1cw](https://images.ctfassets.net/alneenqid6w5/2SQ58O96w0u668aoMgeygI/2fe3498d2cade6d204c2b2b67e0be9b0/4JSc1cw.png) +![4JSc1cw](//images.ctfassets.net/alneenqid6w5/2SQ58O96w0u668aoMgeygI/2fe3498d2cade6d204c2b2b67e0be9b0/4JSc1cw.png) ## Simulation diff --git a/docs/known-issues/en/cms-legacy-collections-timeout.md b/docs/known-issues/en/cms-legacy-collections-timeout.md index e556bfe42..07184c0be 100644 --- a/docs/known-issues/en/cms-legacy-collections-timeout.md +++ b/docs/known-issues/en/cms-legacy-collections-timeout.md @@ -3,8 +3,8 @@ title: 'CMS Legacy Collections Timeout' id: 3TgWP83kn8G8NClnUHmaoS status: PUBLISHED createdAt: 2022-02-25T12:33:00.051Z -updatedAt: 2023-05-19T18:23:32.371Z -publishedAt: 2023-05-19T18:23:32.371Z +updatedAt: 2023-06-20T13:24:40.031Z +publishedAt: 2023-06-20T13:24:40.031Z firstPublishedAt: 2022-02-25T12:33:00.399Z contentType: knownIssue productTeam: Catalog @@ -18,34 +18,24 @@ internalReference: 434026 ## Summary - Often, when attempting to save data for a collection group using the legacy collections application, under the path /admin/a and attempting to Save Group, the user will, in cases of large catalogs (large amount of categories, brands, products), face a timeout error message and won't be able to save their changes. `{account}.myvtex.com/admin/a/` ![](https://vtexhelp.zendesk.com/attachments/token/pBcpo1sWfBMio0mpL5iMc4Iek/?name=inline-1265713773.png) - -## - ## Simulation -1) Go to the CMS UI application using a store that has a large catalog base, for instance, >10000 products. -2) Go to "Product Clusters (Collections) and select "_new group_" -3) Create a group and then select a few checkboxes in the form -4) Attempt to save these changes -5) If the request takes longer than 50 seconds to save, which is often the case in accounts with a large amount of data, the request will be stopped by and the data will not be saved. - - -## +1. Go to the CMS UI application using a store that has a large catalog base, for instance, >10000 products. +2. Go to "Product Clusters (Collections) and select "_new group_" +3. Create a group and then select a few checkboxes in the form +4. Attempt to save these changes +5. If the request takes longer than 50 seconds to save, which is often the case in accounts with a large amount of data, the request will be stopped by and the data will not be saved. ## Workaround -Either using the new collections admin OR Using our collections API endpoints: https://developers.vtex.com/vtex-rest-api/reference/collection-cms - - - +Either using the new collections Admin OR using our [Collections API endpoints](https://developers.vtex.com/docs/api-reference/catalog-api#post-/api/catalog/pvt/collection). diff --git a/docs/known-issues/en/cms-settings-does-not-allow-removing-value-from-the-unit-of-mass-field.md b/docs/known-issues/en/cms-settings-does-not-allow-removing-value-from-the-unit-of-mass-field.md index d309af635..007a0aa7d 100644 --- a/docs/known-issues/en/cms-settings-does-not-allow-removing-value-from-the-unit-of-mass-field.md +++ b/docs/known-issues/en/cms-settings-does-not-allow-removing-value-from-the-unit-of-mass-field.md @@ -3,8 +3,8 @@ title: 'CMS Settings does not allow removing value from the Unit of Mass field' id: QVmSN1VuGQUiklZDkarEI status: PUBLISHED createdAt: 2022-03-11T13:49:28.490Z -updatedAt: 2022-11-25T22:11:28.148Z -publishedAt: 2022-11-25T22:11:28.148Z +updatedAt: 2024-02-16T20:28:41.042Z +publishedAt: 2024-02-16T20:28:41.042Z firstPublishedAt: 2022-03-11T13:49:28.850Z contentType: knownIssue productTeam: Portal @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Portal slug: cms-settings-does-not-allow-removing-value-from-the-unit-of-mass-field locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 540756 --- diff --git a/docs/known-issues/en/cms-settings-role-not-working-as-expected.md b/docs/known-issues/en/cms-settings-role-not-working-as-expected.md new file mode 100644 index 000000000..eab2240ca --- /dev/null +++ b/docs/known-issues/en/cms-settings-role-not-working-as-expected.md @@ -0,0 +1,54 @@ +--- +title: 'CMS Settings Role not working as expected' +id: 1xAUvtkD2gbvc3yaoYXT2d +status: PUBLISHED +createdAt: 2023-06-19T12:31:33.137Z +updatedAt: 2023-06-19T12:31:33.699Z +publishedAt: 2023-06-19T12:31:33.699Z +firstPublishedAt: 2023-06-19T12:31:33.699Z +contentType: knownIssue +productTeam: Portal +author: 2mXZkbi0oi061KicTExNjo +tag: Portal +slug: cms-settings-role-not-working-as-expected +locale: en +kiStatus: Backlog +internalReference: 538706 +--- + +## Summary + + +CMS Settings Role not working as expected. Sometimes the user can't access the CMS even after is added to the role. +Another unexpected behavior is that other modules continue to be available for the CMS role even without the necessary permissions. + + +## + +## Simulation + + + +- Create a role at the License Manager Roles application giving only access to: + - CMS menu on the top-bar; + - CMS Settings. + + ![](https://vtexhelp.zendesk.com/attachments/token/fbpObVoVdnEYGeYjd3GDh9Qqf/?name=image.png) + + +- Associate this role to a user; +- Log in with this user and try to access the CMS settings menu, you will not be able. +- Check that other modules continue to be available. + + +## + +## Workaround + + +To access the CMS Menu, the user should be an Admin Super. + + + + + diff --git a/docs/known-issues/en/collapsible-menu-issues-rendering-all-the-items.md b/docs/known-issues/en/collapsible-menu-issues-rendering-all-the-items.md index 473b40ba4..0fbe56347 100644 --- a/docs/known-issues/en/collapsible-menu-issues-rendering-all-the-items.md +++ b/docs/known-issues/en/collapsible-menu-issues-rendering-all-the-items.md @@ -3,8 +3,8 @@ title: 'Collapsible Menu issues rendering all the items' id: 1iOlmwj8DvaxCQCmvyHQww status: PUBLISHED createdAt: 2022-05-23T19:39:49.204Z -updatedAt: 2022-11-25T22:13:59.079Z -publishedAt: 2022-11-25T22:13:59.079Z +updatedAt: 2024-02-16T20:24:35.010Z +publishedAt: 2024-02-16T20:24:35.010Z firstPublishedAt: 2022-05-23T19:39:49.609Z contentType: knownIssue productTeam: Store Framework @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Store Framework slug: collapsible-menu-issues-rendering-all-the-items locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 542091 --- diff --git a/docs/known-issues/en/collections-does-not-allow-more-than-1000-skus-per-upload.md b/docs/known-issues/en/collections-does-not-allow-more-than-1000-skus-per-upload.md index 68529d71c..c497befcd 100644 --- a/docs/known-issues/en/collections-does-not-allow-more-than-1000-skus-per-upload.md +++ b/docs/known-issues/en/collections-does-not-allow-more-than-1000-skus-per-upload.md @@ -3,8 +3,8 @@ title: 'Collections does not Allow more than 1000 SKUs per Upload' id: 4XC2ZLCsBkQhexRB4YrNMn status: PUBLISHED createdAt: 2023-04-19T13:53:02.339Z -updatedAt: 2023-04-19T13:53:02.926Z -publishedAt: 2023-04-19T13:53:02.926Z +updatedAt: 2023-10-10T13:31:27.610Z +publishedAt: 2023-10-10T13:31:27.610Z firstPublishedAt: 2023-04-19T13:53:02.926Z contentType: knownIssue productTeam: Catalog diff --git a/docs/known-issues/en/collections-doesnt-work-in-custom-search-results-pages-in-b2b-suite.md b/docs/known-issues/en/collections-doesnt-work-in-custom-search-results-pages-in-b2b-suite.md new file mode 100644 index 000000000..43500b739 --- /dev/null +++ b/docs/known-issues/en/collections-doesnt-work-in-custom-search-results-pages-in-b2b-suite.md @@ -0,0 +1,47 @@ +--- +title: "Collections doesn't work in custom search results pages in B2B Suite" +id: 2O2UmKrMJHimDunDRbLBe +status: PUBLISHED +createdAt: 2024-06-03T22:13:10.775Z +updatedAt: 2024-06-21T14:57:27.454Z +publishedAt: 2024-06-21T14:57:27.454Z +firstPublishedAt: 2024-06-03T22:13:11.591Z +contentType: knownIssue +productTeam: B2B +author: 2mXZkbi0oi061KicTExNjo +tag: B2B +slug: collections-doesnt-work-in-custom-search-results-pages-in-b2b-suite +locale: en +kiStatus: Backlog +internalReference: 1043470 +--- + +## Summary + + +Custom search results pages set up with collection id don't work when a different product Collections are assigned to an organization. + +The expected behavior when using Collections is to define the assortment of products the organization users will see in the storefront, but since B2B Organizations also use `productClusterId` in the search, when accessing custom search results pages set up with a different `productClusterId`, the search results show products from both collections. + + +## + +## Simulation + + + +- Set up a product Collections to an organization; +- Create a custom search results page with a different collection; +- Log in and access the custom search result page; products from both collections are shown. + + +## + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/en/collections-dont-open-on-subaccounts.md b/docs/known-issues/en/collections-dont-open-on-subaccounts.md new file mode 100644 index 000000000..bda8333d5 --- /dev/null +++ b/docs/known-issues/en/collections-dont-open-on-subaccounts.md @@ -0,0 +1,44 @@ +--- +title: "Collections don't open on subaccounts" +id: Ly7eHGXdzg0aJLYF2c4eZ +status: PUBLISHED +createdAt: 2024-07-31T18:50:48.046Z +updatedAt: 2024-07-31T18:50:49.007Z +publishedAt: 2024-07-31T18:50:49.007Z +firstPublishedAt: 2024-07-31T18:50:49.007Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: collections-dont-open-on-subaccounts +locale: en +kiStatus: Backlog +internalReference: 649948 +--- + +## Summary + + +When trying to open a collection on the new collections module of a subaccount an error "Sorry, an unknown error occurred." is returned. + + +## + +## Simulation + + + +1. Enter a subaccount; +2. Go to the new collections module; +3. Try to open any collection; +4. Check that an error has ocurred. + + +## + +## Workaround + + + +Since the catalog is shared between accounts, open the collection on the main account OR use the old collections module on the CMS. + diff --git a/docs/known-issues/en/collections-export-only-shows-1st-sku-of-inactive-product.md b/docs/known-issues/en/collections-export-only-shows-1st-sku-of-inactive-product.md new file mode 100644 index 000000000..8cfd84111 --- /dev/null +++ b/docs/known-issues/en/collections-export-only-shows-1st-sku-of-inactive-product.md @@ -0,0 +1,46 @@ +--- +title: 'Collections Export only shows 1st SKU of inactive product' +id: 7FegROKSwxpadN5NYVFR8M +status: PUBLISHED +createdAt: 2024-05-28T19:56:23.549Z +updatedAt: 2024-05-28T19:56:24.303Z +publishedAt: 2024-05-28T19:56:24.303Z +firstPublishedAt: 2024-05-28T19:56:24.303Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: collections-export-only-shows-1st-sku-of-inactive-product +locale: en +kiStatus: Backlog +internalReference: 1040753 +--- + +## Summary + + +When using the collections module and attempting to export registers, if the listed product in a given collection has all of its skus set as inactive, the exported sheet will only list 1 of the product's skus, instead of all. + + +## + +## Simulation + + +1 - Get a product that has multiple skus and set all of them to inactive. +2 - Insert them into a catalog collection /admin/collections +3 - use the export feature +4 - only the uppermost SKU of the product will be listed in the sheet, instead of all + + +## + +## Workaround + + +- + + + + + diff --git a/docs/known-issues/en/collections-field-always-appearing-as-equal-to-on-the-campaign-audience-form.md b/docs/known-issues/en/collections-field-always-appearing-as-equal-to-on-the-campaign-audience-form.md index f5d13a1c8..62ad4114a 100644 --- a/docs/known-issues/en/collections-field-always-appearing-as-equal-to-on-the-campaign-audience-form.md +++ b/docs/known-issues/en/collections-field-always-appearing-as-equal-to-on-the-campaign-audience-form.md @@ -3,8 +3,8 @@ title: 'Collections Field always appearing as "Equal To" on the Campaign Audienc id: 2NPEh7LZkrpO0gf802I7HZ status: PUBLISHED createdAt: 2022-11-11T21:18:53.386Z -updatedAt: 2022-11-25T22:11:31.863Z -publishedAt: 2022-11-25T22:11:31.863Z +updatedAt: 2024-02-16T20:27:37.566Z +publishedAt: 2024-02-16T20:27:37.566Z firstPublishedAt: 2022-11-11T21:18:54.385Z contentType: knownIssue productTeam: Pricing & Promotions @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Pricing & Promotions slug: collections-field-always-appearing-as-equal-to-on-the-campaign-audience-form locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 697168 --- diff --git a/docs/known-issues/en/collections-named-with-special-characters-cannot-be-exported.md b/docs/known-issues/en/collections-named-with-special-characters-cannot-be-exported.md new file mode 100644 index 000000000..6f5e346ca --- /dev/null +++ b/docs/known-issues/en/collections-named-with-special-characters-cannot-be-exported.md @@ -0,0 +1,45 @@ +--- +title: 'Collections named with special characters cannot be exported' +id: 516zuwek2Gfwd0U99si2XU +status: PUBLISHED +createdAt: 2023-08-22T12:46:46.230Z +updatedAt: 2023-12-12T14:21:31.164Z +publishedAt: 2023-12-12T14:21:31.164Z +firstPublishedAt: 2023-08-22T12:46:46.895Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: collections-named-with-special-characters-cannot-be-exported +locale: en +kiStatus: Backlog +internalReference: 683343 +--- + +## Summary + + +It is expected that a collection can be exported on the admin. However, collections with names that contain symbols such as `$` , `+` or `,` cannot be exported. + + +## + +## Simulation + + + +- Create a collection with `$` , `+` or `,` on the name +- Try to export the collection +- An error will be displayed on the admin + + +## + +## Workaround + + +Remove the character + + + + diff --git a/docs/known-issues/en/collections-page-in-organization-details-shows-only-20-collections.md b/docs/known-issues/en/collections-page-in-organization-details-shows-only-20-collections.md new file mode 100644 index 000000000..a52f05599 --- /dev/null +++ b/docs/known-issues/en/collections-page-in-organization-details-shows-only-20-collections.md @@ -0,0 +1,52 @@ +--- +title: 'Collections page in Organization Details shows only 20 collections' +id: 1NL46GlhANQoa6IzGSSwdS +status: PUBLISHED +createdAt: 2023-08-31T20:02:37.675Z +updatedAt: 2024-04-23T21:35:34.440Z +publishedAt: 2024-04-23T21:35:34.440Z +firstPublishedAt: 2023-08-31T20:02:38.351Z +contentType: knownIssue +productTeam: B2B +author: 2mXZkbi0oi061KicTExNjo +tag: B2B +slug: collections-page-in-organization-details-shows-only-20-collections +locale: en +kiStatus: Fixed +internalReference: 891511 +--- + +## Summary + + +The Collections page in Organization Details shows only 20 collections even after changing the row quantity in the bottom of the page. + + +## + +## Simulation + + + +- Make sure you have more than 20 active collections; +- In the admin, go to the B2B Organizations page, select an organization; +- Go to the Collections tab; you will see only 20 collections available. + + +## + +## Workaround + + +If the desired collection does not appear in the Collections tab, assign it using GraphQL IDE: + +- Access GraphQL IDE; +- Select the app `vtex.b2b-organizations-graphql`; +- Use the mutation below and add the values for `id`, `name`, `collections.id` and `collections.name` + + mutation { updateOrganization ( id: "" name: "" status: "active" collections: [{ id: "" name: "" }] ){ status message }} + + + + + diff --git a/docs/known-issues/en/collections-trigger-not-working-as-expected-on-progressive-discounts.md b/docs/known-issues/en/collections-trigger-not-working-as-expected-on-progressive-discounts.md new file mode 100644 index 000000000..724943ac3 --- /dev/null +++ b/docs/known-issues/en/collections-trigger-not-working-as-expected-on-progressive-discounts.md @@ -0,0 +1,48 @@ +--- +title: 'Collections trigger not working as expected on Progressive Discounts' +id: 78b9yQnTm1bxgOM2cfMlql +status: PUBLISHED +createdAt: 2023-11-06T16:42:53.081Z +updatedAt: 2023-11-06T16:42:53.722Z +publishedAt: 2023-11-06T16:42:53.722Z +firstPublishedAt: 2023-11-06T16:42:53.722Z +contentType: knownIssue +productTeam: Pricing & Promotions +author: 2mXZkbi0oi061KicTExNjo +tag: Pricing & Promotions +slug: collections-trigger-not-working-as-expected-on-progressive-discounts +locale: en +kiStatus: Backlog +internalReference: 930849 +--- + +## Summary + + +When creating a progressive discount promotion the client can set the trigger by collection, by a SKU list or by both. + +However, when both are setup on the promotion, the condition that should be either the collection or either the sku list triggers the promotion is actually behaving like only the SKU list is the trigger. + + +## + +## Simulation + + + +1. Create a progressive discount promotion; +2. On the promo triggers, select a collection and a SKU list with a sku that doesn't belong to the collection; +3. Check on the cart that the promotion is only active when the sku that belongs to the sku list is present. + + +## + +## Workaround + + +To enable both triggers at the same time there is no workaround. + + + + + diff --git a/docs/known-issues/en/complete-orders-with-error-in-creation-due-to-failure-in-gatewaycallbak.md b/docs/known-issues/en/complete-orders-with-error-in-creation-due-to-failure-in-gatewaycallbak.md index 7e289902b..614f47298 100644 --- a/docs/known-issues/en/complete-orders-with-error-in-creation-due-to-failure-in-gatewaycallbak.md +++ b/docs/known-issues/en/complete-orders-with-error-in-creation-due-to-failure-in-gatewaycallbak.md @@ -3,8 +3,8 @@ title: 'Complete orders with error in creation due to failure in gatewaycallbak' id: 2qVa686QBsvkgXY8wwmc8Y status: PUBLISHED createdAt: 2022-05-04T19:28:00.775Z -updatedAt: 2022-11-25T21:52:28.991Z -publishedAt: 2022-11-25T21:52:28.991Z +updatedAt: 2024-04-04T16:46:47.602Z +publishedAt: 2024-04-04T16:46:47.602Z firstPublishedAt: 2022-05-04T19:28:01.142Z contentType: knownIssue productTeam: Checkout @@ -24,16 +24,27 @@ We received some inquiries about orders that were stuck in payment approved stat Based on the analysis of the cases, we understand that a possible occurrence of this occurrence was; The marketplace order was created incomplete, the marketplace order receives the gatewaycallback call and, at this time, a failure occurs, and this causes an order cancellation process to start, but the marketppace order receives a second call from gatewaycallback that causes the order to be authorized and complete, thus preventing the transaction from being canceled, and this scenario generates a complete order (marketplace / checkout), but with a creation error and the fullfiment order canceled, which could be avoided implementing a validation in gatewaycallback to not proceed with incomplete requests. +In some cases, the Seller order may not be cancelled. +## +## Simulation -## Simulation + +We cannot simulate due to the complexity of the flow, the analysis must be done considering the data reported here. + +## ## Workaround +In cases where the Seller's order is not canceled, you must cancel the order manually, or wait for the 30-day time limit. + + + + diff --git a/docs/known-issues/en/component-drawer-doesnt-work-when-implemented-in-productsummary-for-ios.md b/docs/known-issues/en/component-drawer-doesnt-work-when-implemented-in-productsummary-for-ios.md index 1b124c206..c8a5fe13a 100644 --- a/docs/known-issues/en/component-drawer-doesnt-work-when-implemented-in-productsummary-for-ios.md +++ b/docs/known-issues/en/component-drawer-doesnt-work-when-implemented-in-productsummary-for-ios.md @@ -3,8 +3,8 @@ title: "Component drawer doesn't work when implemented in product-summary for iO id: 75145kfQE8swAef57Yr4Aj status: PUBLISHED createdAt: 2023-05-29T13:22:57.856Z -updatedAt: 2023-05-29T13:22:58.422Z -publishedAt: 2023-05-29T13:22:58.422Z +updatedAt: 2024-02-19T18:51:53.024Z +publishedAt: 2024-02-19T18:51:53.024Z firstPublishedAt: 2023-05-29T13:22:58.422Z contentType: knownIssue productTeam: Store Framework diff --git a/docs/known-issues/en/component-seller-selector-may-present-inconsistency-in-deliveryshipping-prices.md b/docs/known-issues/en/component-seller-selector-may-present-inconsistency-in-deliveryshipping-prices.md index e82ff14fd..7b5957c77 100644 --- a/docs/known-issues/en/component-seller-selector-may-present-inconsistency-in-deliveryshipping-prices.md +++ b/docs/known-issues/en/component-seller-selector-may-present-inconsistency-in-deliveryshipping-prices.md @@ -3,8 +3,8 @@ title: 'Component Seller Selector may present inconsistency in delivery/shipping id: 2agLvjXgT76ngdu3YsA6uh status: PUBLISHED createdAt: 2022-09-14T22:26:22.177Z -updatedAt: 2022-11-25T22:13:07.124Z -publishedAt: 2022-11-25T22:13:07.124Z +updatedAt: 2024-02-16T20:28:08.976Z +publishedAt: 2024-02-16T20:28:08.976Z firstPublishedAt: 2022-09-14T22:26:22.762Z contentType: knownIssue productTeam: Store Framework @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Store Framework slug: component-seller-selector-may-present-inconsistency-in-deliveryshipping-prices locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 658452 --- diff --git a/docs/known-issues/en/components-in-a-kit-with-the-same-price.md b/docs/known-issues/en/components-in-a-kit-with-the-same-price.md new file mode 100644 index 000000000..72624c263 --- /dev/null +++ b/docs/known-issues/en/components-in-a-kit-with-the-same-price.md @@ -0,0 +1,46 @@ +--- +title: 'Components in a kit with the same price' +id: 6TIDKJ6nEGUu3E5bzAea65 +status: PUBLISHED +createdAt: 2024-02-26T19:53:43.754Z +updatedAt: 2024-02-26T19:53:45.011Z +publishedAt: 2024-02-26T19:53:45.011Z +firstPublishedAt: 2024-02-26T19:53:45.011Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: components-in-a-kit-with-the-same-price +locale: en +kiStatus: Backlog +internalReference: 989371 +--- + +## Summary + + +Components in a kit have the same price when a gift promotion is configured, and a regular seller fulfills it. + + +## + +## Simulation + + + +- Register a kit; +- Set a gift promotion; +- Add an item to the cart using a regular seller; +- Place the order; the components' price will be the same. + + +## + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/en/confirmed-order-email-not-being-sent.md b/docs/known-issues/en/confirmed-order-email-not-being-sent.md index 1a7e54861..d277d87aa 100644 --- a/docs/known-issues/en/confirmed-order-email-not-being-sent.md +++ b/docs/known-issues/en/confirmed-order-email-not-being-sent.md @@ -3,8 +3,8 @@ title: 'Confirmed order email not being sent' id: 4RelMFApLldLtf0GxhYzdt status: PUBLISHED createdAt: 2023-03-10T22:07:59.908Z -updatedAt: 2023-05-29T20:07:11.271Z -publishedAt: 2023-05-29T20:07:11.271Z +updatedAt: 2023-08-28T14:53:51.322Z +publishedAt: 2023-08-28T14:53:51.322Z firstPublishedAt: 2023-03-10T22:08:01.026Z contentType: knownIssue productTeam: Checkout diff --git a/docs/known-issues/en/conflict-between-specifications-with-the-same-name-at-the-intelligent-search.md b/docs/known-issues/en/conflict-between-specifications-with-the-same-name-at-the-intelligent-search.md new file mode 100644 index 000000000..68fd59a77 --- /dev/null +++ b/docs/known-issues/en/conflict-between-specifications-with-the-same-name-at-the-intelligent-search.md @@ -0,0 +1,50 @@ +--- +title: 'Conflict between specifications with the same name at the Intelligent Search' +id: 1TcMLTNMMGqjgbGArywSeh +status: PUBLISHED +createdAt: 2023-11-10T00:13:18.275Z +updatedAt: 2024-06-24T13:48:09.391Z +publishedAt: 2024-06-24T13:48:09.391Z +firstPublishedAt: 2023-11-10T00:13:18.980Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: conflict-between-specifications-with-the-same-name-at-the-intelligent-search +locale: en +kiStatus: Fixed +internalReference: 933958 +--- + +## Summary + + +Multiple specifications with the same name are grouped into the same _"facet"_ by the Intelligent Search, which can be a problem if they have different settings. + +Some attributes that may be affected are the filter, hidden and indexed/searchable toggles, field type, and value position. There's no difference between being a product or SKU specification. + +It is not possible to know which property will take precedence on top of the other. + + +## + +## Simulation + + +For a store with: +- specification named "foo" (ID 1) set as a filter (to appear in the storefront) and with the value "bar" for a product; +- another specification named "foo" (but ID 2), which is not a filter, and with value "baz" for the same or another product. + +The storefront may render a search filter for the facet/specification "foo" with both values "bar" and "baz" or even hide the whole filter. + + +## + +## Workaround + + +Although the Catalog module does not block repeated specification names, this usage should be considered wrong. + + + + diff --git a/docs/known-issues/en/console-error-report-only-refused-to-apply-inline-style-because-it-violates-the-following-content-security.md b/docs/known-issues/en/console-error-report-only-refused-to-apply-inline-style-because-it-violates-the-following-content-security.md new file mode 100644 index 000000000..7908b6d9c --- /dev/null +++ b/docs/known-issues/en/console-error-report-only-refused-to-apply-inline-style-because-it-violates-the-following-content-security.md @@ -0,0 +1,51 @@ +--- +title: 'Console error [Report Only] - Refused to apply inline style because it violates the following Content Security' +id: mix75F8F7a7D4iTWyHLyM +status: PUBLISHED +createdAt: 2024-04-16T10:30:41.610Z +updatedAt: 2024-04-16T10:30:42.934Z +publishedAt: 2024-04-16T10:30:42.934Z +firstPublishedAt: 2024-04-16T10:30:42.934Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: console-error-report-only-refused-to-apply-inline-style-because-it-violates-the-following-content-security +locale: en +kiStatus: Backlog +internalReference: 1017370 +--- + +## Summary + + +We have some logs in the console reporting script blocks due to restrictions via the CSP header. +The inline style calls to the host io2.vtex.com have this blocking log because it is not released in the CSP of the previous host, thus generating error messages in the console. + + + [Report Only] Refused to execute inline script because it violates the following Content Security Policy directive: "script-src 'self' https://io.vtex.com.br https://*.vtex.com.br https://*.vtexpayments.com.br https://*.myvtex.com https://*.vtexcommercestable.com.br https://*.vtexcommercebeta.com.br https://*.vteximg.com.br https://*.vtexassets.com 'report-sample'". Either the 'unsafe-inline' keyword, a hash ('sha256-AdqydPwVZwz4OteEhuvEEzsFBDTM/J6q0/ZlIWf9Wr4='), or a nonce ('nonce-...') is required to enable inline execution. + + + + +## + +## Simulation + + + +1. Go to store checkout; +2. Open the console and check the report messages; + + +## + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/en/cookie-broken-the-apisessions.md b/docs/known-issues/en/cookie-broken-the-apisessions.md index 9286fa35a..cfc7655e1 100644 --- a/docs/known-issues/en/cookie-broken-the-apisessions.md +++ b/docs/known-issues/en/cookie-broken-the-apisessions.md @@ -3,8 +3,8 @@ title: 'Cookie broken the API/Sessions' id: 5knDMVZabZRYaEtITjkDbE status: PUBLISHED createdAt: 2023-03-27T19:54:42.696Z -updatedAt: 2023-03-27T19:54:43.232Z -publishedAt: 2023-03-27T19:54:43.232Z +updatedAt: 2024-03-20T20:34:36.743Z +publishedAt: 2024-03-20T20:34:36.743Z firstPublishedAt: 2023-03-27T19:54:43.232Z contentType: knownIssue productTeam: Identity diff --git a/docs/known-issues/en/cost-center-dropdown-shows-only-25-options-in-b2b-admin-customers.md b/docs/known-issues/en/cost-center-dropdown-shows-only-25-options-in-b2b-admin-customers.md new file mode 100644 index 000000000..70907c7fb --- /dev/null +++ b/docs/known-issues/en/cost-center-dropdown-shows-only-25-options-in-b2b-admin-customers.md @@ -0,0 +1,46 @@ +--- +title: 'Cost center dropdown shows only 25 options in B2B Admin Customers' +id: 1ynkpOppe8iqbwB3CF0euV +status: PUBLISHED +createdAt: 2023-10-17T23:11:29.713Z +updatedAt: 2023-10-17T23:11:30.187Z +publishedAt: 2023-10-17T23:11:30.187Z +firstPublishedAt: 2023-10-17T23:11:30.187Z +contentType: knownIssue +productTeam: B2B +author: 2mXZkbi0oi061KicTExNjo +tag: B2B +slug: cost-center-dropdown-shows-only-25-options-in-b2b-admin-customers +locale: en +kiStatus: Backlog +internalReference: 921115 +--- + +## Summary + + +When registering a new customer using the B2B Admin Customers, the cost center dropdown shows only 25 options. + + +## + +## Simulation + + + +- Register more than 25 cost centers for an organization; +- Access B2B Customers via admin; +- Click on "New" and "Add New" at the bottom of the pop-up; +- When selecting the cost center, the dropdown shows only 25 options. + + +## + +## Workaround + + +Use the B2B Organizations to add new users for organization with more than 25 cost centers. + + + + diff --git a/docs/known-issues/en/country-field-as-null-in-invoicedata.md b/docs/known-issues/en/country-field-as-null-in-invoicedata.md new file mode 100644 index 000000000..7d6f94d6f --- /dev/null +++ b/docs/known-issues/en/country-field-as-null-in-invoicedata.md @@ -0,0 +1,44 @@ +--- +title: 'Country field as null in invoiceData' +id: 6TbzOvnKw5Uhcr1C5Jrneb +status: PUBLISHED +createdAt: 2023-12-13T15:53:26.073Z +updatedAt: 2023-12-19T21:22:09.038Z +publishedAt: 2023-12-19T21:22:09.038Z +firstPublishedAt: 2023-12-13T15:53:26.800Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: country-field-as-null-in-invoicedata +locale: en +kiStatus: Fixed +internalReference: 382175 +--- + +## Summary + + +Country field in invoiceData can be null if sent via API or there is an invoice address in the Profile System with the country as null, so orders will be created with incomplete data in invoiceData. + + +## + +## Simulation + + + +- Assemble a cart with items; +- Sends the invoiceData without the country field filled via API; +- Finish the purchase. + + +## + +## Workaround + + +N/A + + + diff --git a/docs/known-issues/en/country-selector-for-billing-address-while-in-international-mode-stays-restricted-to-the-delivery-countries.md b/docs/known-issues/en/country-selector-for-billing-address-while-in-international-mode-stays-restricted-to-the-delivery-countries.md index f99686425..809347e8d 100644 --- a/docs/known-issues/en/country-selector-for-billing-address-while-in-international-mode-stays-restricted-to-the-delivery-countries.md +++ b/docs/known-issues/en/country-selector-for-billing-address-while-in-international-mode-stays-restricted-to-the-delivery-countries.md @@ -3,8 +3,8 @@ title: 'Country selector for billing address while in international mode stays r id: 5lHG60ATBiCdPBQnE1CEuP status: PUBLISHED createdAt: 2022-05-24T13:38:13.922Z -updatedAt: 2022-11-25T21:51:33.189Z -publishedAt: 2022-11-25T21:51:33.189Z +updatedAt: 2024-02-16T20:29:40.951Z +publishedAt: 2024-02-16T20:29:40.951Z firstPublishedAt: 2022-05-24T13:38:14.583Z contentType: knownIssue productTeam: Checkout @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Checkout slug: country-selector-for-billing-address-while-in-international-mode-stays-restricted-to-the-delivery-countries locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 335581 --- diff --git a/docs/known-issues/en/coupons-created-as-archived-temporarrily.md b/docs/known-issues/en/coupons-created-as-archived-temporarrily.md new file mode 100644 index 000000000..b4b018c54 --- /dev/null +++ b/docs/known-issues/en/coupons-created-as-archived-temporarrily.md @@ -0,0 +1,47 @@ +--- +title: 'Coupons created as archived temporarrily' +id: 783FJICQzATVkJ2uPgk9Mq +status: PUBLISHED +createdAt: 2023-09-01T13:34:21.842Z +updatedAt: 2023-09-01T13:34:22.607Z +publishedAt: 2023-09-01T13:34:22.607Z +firstPublishedAt: 2023-09-01T13:34:22.607Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: coupons-created-as-archived-temporarrily +locale: en +kiStatus: Backlog +internalReference: 892041 +--- + +## Summary + + +Currently, when a coupon is created, the UI/API shows it is archived for a few minutes (~2) when it actually (on the pricing database), the coupon is active. + +After a few minutes, the coupons displays its correct data. + +It is important to note that this doesnt affect the "real" coupon info, even when it is incorrectly shown as "archived" on the UI due to this issue, it'll be useable on the checkout. + + +## + +## Simulation + + +Simply creating a coupon and checking its daata already shows it as archived. + + +## + +## Workaround + + +There is no workaround other than waiting for a short time. + + + + + diff --git a/docs/known-issues/en/create-product-api-doesnt-send-nulls-as-release-date-values.md b/docs/known-issues/en/create-product-api-doesnt-send-nulls-as-release-date-values.md new file mode 100644 index 000000000..cb6e8500d --- /dev/null +++ b/docs/known-issues/en/create-product-api-doesnt-send-nulls-as-release-date-values.md @@ -0,0 +1,45 @@ +--- +title: "Create product API doesn't send nulls as Release Date values." +id: 6IjwYVm9SdNEtW9aNYkSrj +status: PUBLISHED +createdAt: 2024-04-29T15:10:44.454Z +updatedAt: 2024-04-29T15:10:45.337Z +publishedAt: 2024-04-29T15:10:45.337Z +firstPublishedAt: 2024-04-29T15:10:45.337Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: create-product-api-doesnt-send-nulls-as-release-date-values +locale: en +kiStatus: Backlog +internalReference: 1024207 +--- + +## Summary + + +When using the create or update product APIs in the catalog application: https://developers.vtex.com/docs/api-reference/catalog-api#post-/api/catalog/pvt/product and sending the field releaseDate as null, in its value, it is created with the current date instead. + + +## + +## Simulation + + +1 - Create or update a new product, in your store, via the mentioned API, passing, in its request body, the releaseDate field as a null. +2 - Access the catalog admin UI or use a GET in the same API path to fetch the sent data +3 - The releaseDate field will be displaying the sent date's value instead of a null. + + +## + +## Workaround + + +- + + + + + diff --git a/docs/known-issues/en/creating-a-regionalized-sales-channel-with-an-already-used-binding-does-not-update-the-items-stockbalance.md b/docs/known-issues/en/creating-a-regionalized-sales-channel-with-an-already-used-binding-does-not-update-the-items-stockbalance.md new file mode 100644 index 000000000..8b9a631b9 --- /dev/null +++ b/docs/known-issues/en/creating-a-regionalized-sales-channel-with-an-already-used-binding-does-not-update-the-items-stockbalance.md @@ -0,0 +1,47 @@ +--- +title: "Creating a regionalized sales channel with an already used binding does not update the item's stockbalance" +id: 7CqZPslfGY8mTmBLuWe5SQ +status: PUBLISHED +createdAt: 2024-03-22T19:39:26.469Z +updatedAt: 2024-07-01T18:49:34.061Z +publishedAt: 2024-07-01T18:49:34.061Z +firstPublishedAt: 2024-03-22T19:39:27.432Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: creating-a-regionalized-sales-channel-with-an-already-used-binding-does-not-update-the-items-stockbalance +locale: en +kiStatus: No Fix +internalReference: 1005112 +--- + +## Summary + + +For regionalized accounts the index system filters by the regionalized sales channels the stockbalance that should appear, in order not to show sales bindings that are not regionalized. + +If a new channel needs to be regionalized on a binding that is already in production, the indexation won't be triggered. Causing some inconsistence on the availability of the products. + + +## + +## Simulation + + + +1. Create a regionalized sales channel on a production binding; +2. Check if the stocks and availability are consistent with all products. + + +## + +## Workaround + + +Force a reindex with stockSimulation. Update stock for example. + + + + + diff --git a/docs/known-issues/en/creating-and-deleting-a-large-number-of-redirects-breaks-the-redirects-page.md b/docs/known-issues/en/creating-and-deleting-a-large-number-of-redirects-breaks-the-redirects-page.md new file mode 100644 index 000000000..72b98770b --- /dev/null +++ b/docs/known-issues/en/creating-and-deleting-a-large-number-of-redirects-breaks-the-redirects-page.md @@ -0,0 +1,48 @@ +--- +title: 'Creating and deleting a large number of redirects breaks the redirects page' +id: 5uFuid4a5f7uiRVW9LdT5Q +status: PUBLISHED +createdAt: 2024-04-02T19:45:07.540Z +updatedAt: 2024-04-02T19:45:08.762Z +publishedAt: 2024-04-02T19:45:08.762Z +firstPublishedAt: 2024-04-02T19:45:08.762Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: creating-and-deleting-a-large-number-of-redirects-breaks-the-redirects-page +locale: en +kiStatus: Backlog +internalReference: 1010392 +--- + +## Summary + + +Dealing with a massive amount of redirects can breaks the UI's page. If you have a lot of redirects or need to delete this huge amount this could lead to a bug where the UI's page is loading forever and never return the redirects information. We think that this may happen because when we delete a huge amount of redirects the first pages from the `listRedirects` query are blank and the UI will look for this first pages to load the first redirects and will never found this. + +This can also impact the CLI import/export. + + +## + +## Simulation + + + +- Create a huge amount of redirects +- Try deleting them (through the UI or using the rewriter) +- When returning to the UI page the redirects will not load + + +## + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/en/creating-wrong-redirects-containing-charactersqueries-that-shouldnt-be-uploaded-the-uploaddownload-of-the-csv-through-the-cli-doesnt-work.md b/docs/known-issues/en/creating-wrong-redirects-containing-charactersqueries-that-shouldnt-be-uploaded-the-uploaddownload-of-the-csv-through-the-cli-doesnt-work.md new file mode 100644 index 000000000..11dc6accf --- /dev/null +++ b/docs/known-issues/en/creating-wrong-redirects-containing-charactersqueries-that-shouldnt-be-uploaded-the-uploaddownload-of-the-csv-through-the-cli-doesnt-work.md @@ -0,0 +1,47 @@ +--- +title: "Creating wrong redirects containing characters/queries that shouldn't be uploaded the upload/download of the csv through the CLI doesn't work" +id: 6ShJSvo6g8ZJFaejSo0gx3 +status: PUBLISHED +createdAt: 2024-01-25T19:00:17.586Z +updatedAt: 2024-01-25T19:00:18.204Z +publishedAt: 2024-01-25T19:00:18.204Z +firstPublishedAt: 2024-01-25T19:00:18.204Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: creating-wrong-redirects-containing-charactersqueries-that-shouldnt-be-uploaded-the-uploaddownload-of-the-csv-through-the-cli-doesnt-work +locale: en +kiStatus: No Fix +internalReference: 971936 +--- + +## Summary + + +After creating wrong redirects containing characters that should not be uploaded: ie.: #, queries, or redirects that should be created on the server level, the mass upload/download of the csv through the CLI doesn't work anymore. + + +## + +## Simulation + + +Create a redirect for a query for example: /?binding=XXXXX +Delete the redirect by the graphql IDE (you won't be able to delete otherwise) +Try to download or upload the CSV of the redirects through the CLI and you want be able to do it. + + ![](https://vtexhelp.zendesk.com/attachments/token/etn94WlrSAYOFFj0rZfVwoowE/?name=image.png) + + +## + +## Workaround + + +There is currently no workaround for this and the CLI mass download will be unusable. + + + + + diff --git a/docs/known-issues/en/criteria-composition-is-not-returned-on-the-explained-search-ui.md b/docs/known-issues/en/criteria-composition-is-not-returned-on-the-explained-search-ui.md new file mode 100644 index 000000000..12bcc2633 --- /dev/null +++ b/docs/known-issues/en/criteria-composition-is-not-returned-on-the-explained-search-ui.md @@ -0,0 +1,43 @@ +--- +title: 'Criteria composition is not returned on the explained search UI' +id: 5IyEZe5GBlt732g0rbU5T4 +status: PUBLISHED +createdAt: 2023-06-29T15:05:18.815Z +updatedAt: 2023-06-29T15:05:19.578Z +publishedAt: 2023-06-29T15:05:19.578Z +firstPublishedAt: 2023-06-29T15:05:19.578Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: criteria-composition-is-not-returned-on-the-explained-search-ui +locale: en +kiStatus: Backlog +internalReference: 852898 +--- + +## Summary + + +When you search for a term in which the response is only one product, that product will not have the criteria composition appearing on the screen of the explained search. + + +## + +## Simulation + + +Try to open the explained search and search for a term in which the response is only one product, that product will not have its criteria composition on the screen. + + +## + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/en/crm-error-when-searching-with-spaces.md b/docs/known-issues/en/crm-error-when-searching-with-spaces.md index 54c5c30fe..dcee68f4d 100644 --- a/docs/known-issues/en/crm-error-when-searching-with-spaces.md +++ b/docs/known-issues/en/crm-error-when-searching-with-spaces.md @@ -20,7 +20,7 @@ internalReference: User receives a generic error message when using the CRM's search bar to filter documents containing attributes with spaces. Example:Searching for a city called "Rio de Janeiro" will yield an error message -[Screen Shot 2018-12-26 at 14.38.55](https://images.ctfassets.net/alneenqid6w5/6kN77jtFDOKME8UiW0acW8/e3bc9a3bcb750f30067f11befdd78fcb/Screen_Shot_2018-12-26_at_14.38.55.png) +[Screen Shot 2018-12-26 at 14.38.55](//images.ctfassets.net/alneenqid6w5/6kN77jtFDOKME8UiW0acW8/e3bc9a3bcb750f30067f11befdd78fcb/Screen_Shot_2018-12-26_at_14.38.55.png) ## Simulation @@ -31,6 +31,6 @@ User receives a generic error message when using the CRM's search bar to filter ## Workaround -![Screen Shot 2018-12-26 at 14.40.03](https://images.ctfassets.net/alneenqid6w5/1LUggCuWywGosGoCOgKE2g/426a9dbd86c26f15a9db06cadb88ec46/Screen_Shot_2018-12-26_at_14.40.03.png) +![Screen Shot 2018-12-26 at 14.40.03](//images.ctfassets.net/alneenqid6w5/1LUggCuWywGosGoCOgKE2g/426a9dbd86c26f15a9db06cadb88ec46/Screen_Shot_2018-12-26_at_14.40.03.png) Fortunately there is a simple workaround that does not require the use of an API. By clicking on the "Todos"("All") dropdown next to the search bar, the same search can be made successfully without an error message. diff --git a/docs/known-issues/en/currency-symbol-does-not-follow-admin-language.md b/docs/known-issues/en/currency-symbol-does-not-follow-admin-language.md new file mode 100644 index 000000000..c44dd3630 --- /dev/null +++ b/docs/known-issues/en/currency-symbol-does-not-follow-admin-language.md @@ -0,0 +1,47 @@ +--- +title: 'Currency symbol does not follow admin language' +id: 7gEGdkDSbRCtk2Q1u2nW6k +status: PUBLISHED +createdAt: 2024-03-15T19:37:45.395Z +updatedAt: 2024-03-15T19:40:56.682Z +publishedAt: 2024-03-15T19:40:56.682Z +firstPublishedAt: 2024-03-15T19:37:46.387Z +contentType: knownIssue +productTeam: Order Management +author: 2mXZkbi0oi061KicTExNjo +tag: Order Management +slug: currency-symbol-does-not-follow-admin-language +locale: en +kiStatus: Backlog +internalReference: 1000915 +--- + +## Summary + + +When a user accesses the cart configuration screen in the orders area (`https://{accountname}}.myvtex.com/admin/checkout/#/configurations )` the currency symbol follows the conventions of the locale indicated by the admin, the exchange of this symbol is done whenever the admin indicates a different locale, however according to our analysis this exchange is failing at certain times, causing the currency symbol indicated to be the default of the page which in this case is R$. + + +## + +## Simulation + + + + +- Log in to admin +- Go to https://.myvtex.com/admin/checkout/#/configurations +- Change the locale to PT and back to EN; +- Refresh the page, and you will see that currency symbol is still R$; + + +## + +## Workaround + + +We currently don't have a Workaround for this scenario, but it doesn't impact the store's operation, as the Currency Symbol in this area is only visual with no operational impact on the store. + + + + diff --git a/docs/known-issues/en/custom-attribute-mapper-mercado-livre.md b/docs/known-issues/en/custom-attribute-mapper-mercado-livre.md new file mode 100644 index 000000000..04260e279 --- /dev/null +++ b/docs/known-issues/en/custom-attribute-mapper-mercado-livre.md @@ -0,0 +1,44 @@ +--- +title: 'Custom Attribute Mapper Mercado Livre' +id: 4A7inX7nFte4jRhZRLkPRO +status: PUBLISHED +createdAt: 2023-12-12T09:59:40.945Z +updatedAt: 2024-02-16T20:26:22.091Z +publishedAt: 2024-02-16T20:26:22.091Z +firstPublishedAt: 2023-12-12T09:59:41.722Z +contentType: knownIssue +productTeam: Connections +author: 2mXZkbi0oi061KicTExNjo +tag: Connections +slug: custom-attribute-mapper-mercado-livre +locale: en +kiStatus: No Fix +internalReference: 521197 +--- + +## Summary + + + +In the new mapper screen, we do not have the option to create a custom attribute in MELI. + + +## + +## Simulation + + + +Inside Mapper screen, the custom attribute is missing from what we had in the spreadsheet. + + +## + +## Workaround + + +currently no workaround is available, Its only allowed to create a custom valeu inside the attribute, but not a custom attribute. + + + + diff --git a/docs/known-issues/en/custom-elements-on-legacy-cms-not-working-with-more-than-one-html.md b/docs/known-issues/en/custom-elements-on-legacy-cms-not-working-with-more-than-one-html.md new file mode 100644 index 000000000..d3764c4da --- /dev/null +++ b/docs/known-issues/en/custom-elements-on-legacy-cms-not-working-with-more-than-one-html.md @@ -0,0 +1,46 @@ +--- +title: 'Custom elements on legacy cms not working with more than one HTML' +id: 6hGraRq2ffsw5c3jJ8nwh0 +status: PUBLISHED +createdAt: 2023-07-31T16:35:04.392Z +updatedAt: 2023-07-31T16:35:05.018Z +publishedAt: 2023-07-31T16:35:05.018Z +firstPublishedAt: 2023-07-31T16:35:05.018Z +contentType: knownIssue +productTeam: Portal +author: 2mXZkbi0oi061KicTExNjo +tag: Portal +slug: custom-elements-on-legacy-cms-not-working-with-more-than-one-html +locale: en +kiStatus: Backlog +internalReference: 871480 +--- + +## Summary + + +When creating a custom element with more than one HTML element, only the first one is loaded on the template. + + +## + +## Simulation + + + +1. Create a custom element with HTML type; +2. Create a least 2 html codes on this custom element; +3. Check that the template that has this custom element only loads the first HTML. + + +## + +## Workaround + + +Gather all htmls on only one element on the custom element. + + + + + diff --git a/docs/known-issues/en/custom-video-thumbnail-image-is-not-displayed-on-mobile-version.md b/docs/known-issues/en/custom-video-thumbnail-image-is-not-displayed-on-mobile-version.md index 4a0551f2e..10ffbd339 100644 --- a/docs/known-issues/en/custom-video-thumbnail-image-is-not-displayed-on-mobile-version.md +++ b/docs/known-issues/en/custom-video-thumbnail-image-is-not-displayed-on-mobile-version.md @@ -3,8 +3,8 @@ title: 'Custom video thumbnail image is not displayed on mobile version' id: 5d71mBz4kXdwX7AhspYhit status: PUBLISHED createdAt: 2022-03-21T17:51:55.027Z -updatedAt: 2022-11-25T21:54:30.917Z -publishedAt: 2022-11-25T21:54:30.917Z +updatedAt: 2024-07-01T18:48:03.005Z +publishedAt: 2024-07-01T18:48:03.005Z firstPublishedAt: 2022-03-21T17:51:55.483Z contentType: knownIssue productTeam: CMS @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: CMS slug: custom-video-thumbnail-image-is-not-displayed-on-mobile-version locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 412632 --- diff --git a/docs/known-issues/en/customer-credit-invoices-status-at-mycredits-page-are-not-correct.md b/docs/known-issues/en/customer-credit-invoices-status-at-mycredits-page-are-not-correct.md index b27061ea5..0be7881fa 100644 --- a/docs/known-issues/en/customer-credit-invoices-status-at-mycredits-page-are-not-correct.md +++ b/docs/known-issues/en/customer-credit-invoices-status-at-mycredits-page-are-not-correct.md @@ -3,8 +3,8 @@ title: 'Customer Credit invoices status at MyCredits page are not correct' id: 413knN4Gtk9GuZV5zFlw7k status: PUBLISHED createdAt: 2022-03-27T17:49:32.464Z -updatedAt: 2022-11-25T22:06:46.582Z -publishedAt: 2022-11-25T22:06:46.582Z +updatedAt: 2024-02-16T20:25:28.872Z +publishedAt: 2024-02-16T20:25:28.872Z firstPublishedAt: 2022-03-27T17:49:33.246Z contentType: knownIssue productTeam: Payments @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Payments slug: customer-credit-invoices-status-at-mycredits-page-are-not-correct locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 369457 --- diff --git a/docs/known-issues/en/customer-information-being-lost-when-it-has-some-order-with-profileerroronloading.md b/docs/known-issues/en/customer-information-being-lost-when-it-has-some-order-with-profileerroronloading.md new file mode 100644 index 000000000..ceda43ea0 --- /dev/null +++ b/docs/known-issues/en/customer-information-being-lost-when-it-has-some-order-with-profileerroronloading.md @@ -0,0 +1,43 @@ +--- +title: 'Customer information being lost when it has some order with "profileErrorOnLoading"' +id: 7B0eutLBOCKOun4iwALVpq +status: PUBLISHED +createdAt: 2023-06-27T12:51:33.790Z +updatedAt: 2023-06-27T12:51:34.237Z +publishedAt: 2023-06-27T12:51:34.237Z +firstPublishedAt: 2023-06-27T12:51:34.237Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: customer-information-being-lost-when-it-has-some-order-with-profileerroronloading +locale: en +kiStatus: Backlog +internalReference: 340036 +--- + +## Summary + + +When the order has "profileErrorOnLoading=true", the expected behavior is that the customer profile, address, and credit card won't be saved/updated on the Profile System. + +The problem is that the checkout is still making some requests to register the buyer's e-mail, naturally, without sending other fields like name and phone. So, if the customer is already registered in the store, these fields are cleared, and the customer data is lost. + + +## + +## Simulation + + +We can't simulate the behavior since the "profileErrorOnLoading" is just for unexpected exceptions. + + +## + +## Workaround + + +N/A + + + diff --git a/docs/known-issues/en/customer-information-is-not-saved-in-the-profile-system.md b/docs/known-issues/en/customer-information-is-not-saved-in-the-profile-system.md index 76d39fad3..3da81abe9 100644 --- a/docs/known-issues/en/customer-information-is-not-saved-in-the-profile-system.md +++ b/docs/known-issues/en/customer-information-is-not-saved-in-the-profile-system.md @@ -3,8 +3,8 @@ title: 'Customer information is not saved in the Profile System' id: 1MCiEAJ3ZueJVM04T7x9z2 status: PUBLISHED createdAt: 2023-04-04T22:47:43.035Z -updatedAt: 2023-04-06T17:51:29.025Z -publishedAt: 2023-04-06T17:51:29.025Z +updatedAt: 2023-11-01T12:37:24.071Z +publishedAt: 2023-11-01T12:37:24.071Z firstPublishedAt: 2023-04-04T22:47:43.593Z contentType: knownIssue productTeam: Checkout @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Checkout slug: customer-information-is-not-saved-in-the-profile-system locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 784763 --- diff --git a/docs/known-issues/en/customized-cluster-expression-not-working-on-free-shipping-promotion-default-saleschannel-1.md b/docs/known-issues/en/customized-cluster-expression-not-working-on-free-shipping-promotion-default-saleschannel-1.md index 86fa6d978..744a4a819 100644 --- a/docs/known-issues/en/customized-cluster-expression-not-working-on-free-shipping-promotion-default-saleschannel-1.md +++ b/docs/known-issues/en/customized-cluster-expression-not-working-on-free-shipping-promotion-default-saleschannel-1.md @@ -3,8 +3,8 @@ title: 'Customized cluster expression not working on free shipping promotion + D id: 27QJfNVhuPNiRxqQiXPRt2 status: PUBLISHED createdAt: 2022-03-16T19:36:36.102Z -updatedAt: 2022-11-25T22:12:51.339Z -publishedAt: 2022-11-25T22:12:51.339Z +updatedAt: 2024-02-16T20:29:37.996Z +publishedAt: 2024-02-16T20:29:37.996Z firstPublishedAt: 2022-03-16T19:36:36.504Z contentType: knownIssue productTeam: Pricing & Promotions @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Pricing & Promotions slug: customized-cluster-expression-not-working-on-free-shipping-promotion-default-saleschannel-1 locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 334027 --- diff --git a/docs/known-issues/en/cvv-without-validation-of-characters-type.md b/docs/known-issues/en/cvv-without-validation-of-characters-type.md index 1367b6a78..d48b99291 100644 --- a/docs/known-issues/en/cvv-without-validation-of-characters-type.md +++ b/docs/known-issues/en/cvv-without-validation-of-characters-type.md @@ -3,8 +3,8 @@ title: 'CVV without validation of characters type' id: 63MJ3ODCvr3ayfgJiuN1ja status: PUBLISHED createdAt: 2022-03-27T20:25:43.400Z -updatedAt: 2022-11-25T22:07:55.541Z -publishedAt: 2022-11-25T22:07:55.541Z +updatedAt: 2024-02-16T20:29:04.636Z +publishedAt: 2024-02-16T20:29:04.636Z firstPublishedAt: 2022-03-27T20:25:43.819Z contentType: knownIssue productTeam: Payments @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Payments slug: cvv-without-validation-of-characters-type locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 425204 --- diff --git a/docs/known-issues/en/deactivated-payment-system-rendering-at-checkout.md b/docs/known-issues/en/deactivated-payment-system-rendering-at-checkout.md new file mode 100644 index 000000000..734ed8063 --- /dev/null +++ b/docs/known-issues/en/deactivated-payment-system-rendering-at-checkout.md @@ -0,0 +1,42 @@ +--- +title: 'Deactivated payment system rendering at checkout' +id: 2LQYOKtkURQoWUU1InCRUo +status: PUBLISHED +createdAt: 2024-06-13T19:37:58.649Z +updatedAt: 2024-06-13T19:37:59.481Z +publishedAt: 2024-06-13T19:37:59.481Z +firstPublishedAt: 2024-06-13T19:37:59.481Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: deactivated-payment-system-rendering-at-checkout +locale: en +kiStatus: Backlog +internalReference: 1049543 +--- + +## Summary + + +The issue seems to happen only in sub accounts, even deactivated (also deleted) the payment method renders at checkout + + +## + +## Simulation + + +We were not able to simulate. + + +## + +## Workaround + + +A manual correction can be performed, the support team must be reached for this. + + + + diff --git a/docs/known-issues/en/deadlocked-error-when-using-catalog-apis.md b/docs/known-issues/en/deadlocked-error-when-using-catalog-apis.md new file mode 100644 index 000000000..9a45943d1 --- /dev/null +++ b/docs/known-issues/en/deadlocked-error-when-using-catalog-apis.md @@ -0,0 +1,47 @@ +--- +title: 'deadlocked error when using Catalog APIs' +id: 6A4jBKBKIzn87mxNQJ4YQN +status: PUBLISHED +createdAt: 2023-07-14T18:29:11.937Z +updatedAt: 2023-07-19T14:16:39.062Z +publishedAt: 2023-07-19T14:16:39.062Z +firstPublishedAt: 2023-07-14T18:29:13.088Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: deadlocked-error-when-using-catalog-apis +locale: en +kiStatus: Backlog +internalReference: 862626 +--- + +## Summary + + +The constant use of some catalog APIs like "Add SKU to Subcollection" or trying to link products through the suggestions module can cause deadlocked errors for the merchant. + +Deadlocked erros can happen when there is a concurrence in saving the data on the database. So when requesting too much the API in a short period of time, this errors are more evident. + + +## + +## Simulation + + + +1. Use, for instance, the Add SKU to Subcollection API (https://developers.vtex.com/docs/api-reference/catalog-api#post-/api/catalog/pvt/subcollection/-subCollectionId-/stockkeepingunit) to add lots of skus into a collection in a short period of time; +2. Check that errors might happen, such is deadlocked. + + +## + +## Workaround + + +Try to make less requests per minute. + + + + + diff --git a/docs/known-issues/en/debit-payments-using-firstdata-connector-cannot-be-settled-due-to-an-error-in-the-transactionstate-field.md b/docs/known-issues/en/debit-payments-using-firstdata-connector-cannot-be-settled-due-to-an-error-in-the-transactionstate-field.md index bacc09d1c..bf4c76bb4 100644 --- a/docs/known-issues/en/debit-payments-using-firstdata-connector-cannot-be-settled-due-to-an-error-in-the-transactionstate-field.md +++ b/docs/known-issues/en/debit-payments-using-firstdata-connector-cannot-be-settled-due-to-an-error-in-the-transactionstate-field.md @@ -3,8 +3,8 @@ title: 'Debit payments using Firstdata connector cannot be settled due to an err id: 6imTj4PTpJGGFqyhSLTPu9 status: PUBLISHED createdAt: 2022-03-03T21:59:55.119Z -updatedAt: 2022-11-25T22:05:01.885Z -publishedAt: 2022-11-25T22:05:01.885Z +updatedAt: 2024-02-16T20:24:59.932Z +publishedAt: 2024-02-16T20:24:59.932Z firstPublishedAt: 2022-03-03T21:59:55.506Z contentType: knownIssue productTeam: Payments @@ -12,33 +12,36 @@ author: 2mXZkbi0oi061KicTExNjo tag: Payments slug: debit-payments-using-firstdata-connector-cannot-be-settled-due-to-an-error-in-the-transactionstate-field locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 461095 --- ## Summary -When using Firstdata connector to process debit payments, our code expects the field `TransactionState`as "CAPTURED". However, the provider is sending "CAPTURED" as well as "SETTLED" which triggers an error: +When utilizing the Firstdata connector for processing debit payments, our code is designed to expect the field TransactionState to be set as "CAPTURED." However, we have encountered an issue where the provider is sending both "CAPTURED" and "SETTLED" values, which is causing an error to occur: -Message: Unknown Error on AutoSettleThere is an error in XML document (1, 745). -& -Error executing Settlement operation. Please, see the inner exception. Connector = Firstdata. Message = Input string was not in a correct format. -I couldn't find in the firstdata documentation what is the correct one, but there are examples for both of them. + Error Message: Unknown Error on AutoSettle. There is an error in the XML document (1, 745). & Error executing the Settlement operation. Please refer to the inner exception. Connector: Firstdata. Message: Input string was not in the correct format. -## Simulation +## +## Simulation -Sometimes when a transaction is canceled using this connector is possible to observe this behavior. +It is not possible to simulate since it is an intermittent behavior that depends on the payment provider's response. +## ## Workaround -No workaround is available. +N/A + + + + diff --git a/docs/known-issues/en/deleted-customer-credit-rules-will-appear-at-checkout-if-not-deactivated-previously.md b/docs/known-issues/en/deleted-customer-credit-rules-will-appear-at-checkout-if-not-deactivated-previously.md new file mode 100644 index 000000000..f33bf82c1 --- /dev/null +++ b/docs/known-issues/en/deleted-customer-credit-rules-will-appear-at-checkout-if-not-deactivated-previously.md @@ -0,0 +1,42 @@ +--- +title: 'Deleted Customer Credit rules will appear at checkout if not deactivated previously' +id: 7culNJ04UcZfzgHFREyNEs +status: PUBLISHED +createdAt: 2024-03-04T23:12:22.826Z +updatedAt: 2024-03-04T23:12:23.859Z +publishedAt: 2024-03-04T23:12:23.859Z +firstPublishedAt: 2024-03-04T23:12:23.859Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: deleted-customer-credit-rules-will-appear-at-checkout-if-not-deactivated-previously +locale: en +kiStatus: Backlog +internalReference: 994066 +--- + +## Summary + + +If you have `vtex.custom-payments` app installed and delete a Customer Credit payment rule without deactivating it first it will be rendered at checkout. + + +## + +## Simulation + + +With `vtex.custom-payments` installed in the account create several Customer Credit installment rules and delete one without deactivating, you will see it at checkout. + + +## + +## Workaround + + +It's possible to manually fix this with the help of support team. + + + + diff --git a/docs/known-issues/en/delivery-capacity-is-not-respected-if-there-is-space-in-the-id-of-shipping-policy.md b/docs/known-issues/en/delivery-capacity-is-not-respected-if-there-is-space-in-the-id-of-shipping-policy.md new file mode 100644 index 000000000..4d71eb626 --- /dev/null +++ b/docs/known-issues/en/delivery-capacity-is-not-respected-if-there-is-space-in-the-id-of-shipping-policy.md @@ -0,0 +1,46 @@ +--- +title: 'Delivery capacity is not respected if there is space in the Id of Shipping Policy' +id: 1OyY54G05o15EI2zAmW4Vq +status: PUBLISHED +createdAt: 2023-07-14T21:25:50.522Z +updatedAt: 2024-03-19T19:26:55.344Z +publishedAt: 2024-03-19T19:26:55.344Z +firstPublishedAt: 2023-07-14T21:25:51.117Z +contentType: knownIssue +productTeam: Logistics +author: 2mXZkbi0oi061KicTExNjo +tag: Logistics +slug: delivery-capacity-is-not-respected-if-there-is-space-in-the-id-of-shipping-policy +locale: en +kiStatus: Backlog +internalReference: 862830 +--- + +## Summary + + +If the delivery scheduling feature is in use and delivery capacity is enabled, there are two known scenarios that can make the window available even after it has reached its maximum configured capacity limit. +The scenarios are: Shipping policy id with a space or too many characters making up the string, `AccountName+ShippingPolicyId` cannot exceed 60 characters. + + +## + +## Simulation + + +Create a shipping policy and, in its Id, insert a space, or `AccountName+ShippingPolicyId` resulting in more than 60 characters, configure scheduled delivery and delivery capacity. +Place orders by selecting the registered window, check that it will be possible to create more orders than the maximum configured in the delivery capacity. +At checkout, when the configured limit is reached, the window should not become unavailable, but will remain visible and can be selected. + + +## + +## Workaround + + +Do not register any Id with a space in the shipping policy or with more than 60 characters adding together the characters in the `AccountName+ShippingPolicyId`. + + + + + diff --git a/docs/known-issues/en/delivery-split-with-lean-shipping-offering-invalid-sla.md b/docs/known-issues/en/delivery-split-with-lean-shipping-offering-invalid-sla.md new file mode 100644 index 000000000..8a750457e --- /dev/null +++ b/docs/known-issues/en/delivery-split-with-lean-shipping-offering-invalid-sla.md @@ -0,0 +1,49 @@ +--- +title: 'Delivery split with Lean Shipping offering invalid SLA' +id: 61Yq1WhmCclFtcum3YMtXn +status: PUBLISHED +createdAt: 2024-02-27T19:21:21.615Z +updatedAt: 2024-02-27T19:26:27.513Z +publishedAt: 2024-02-27T19:26:27.513Z +firstPublishedAt: 2024-02-27T19:21:22.667Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: delivery-split-with-lean-shipping-offering-invalid-sla +locale: en +kiStatus: Backlog +internalReference: 990155 +--- + +## Summary + + +When a shopping cart includes products from different sellers, with different delivery channels, and SLA IDs among them, Checkout UI activates Lean Shipping, summarizing the available SLAs to display only the "fastest" and "cheapest" options for each item. + +However, if there is a scheduled delivery option but it is not the fastest or cheapest one, the scheduling toggle will still appear in the UI, even though Lean Shipping will not select it as a viable option. + + +## + +## Simulation + + + +- Assemble a cart with at least 2 different sellers, where one item has 3 SLAs, where the scheduled one is neither the fastest nor cheapest option (and thus will not be offered through Lean Shipping). +- Select pickup-in-store. +- Use the UI's scheduling interface for the other item's delivery. +- Notice that it still applies the fastest/cheapest (non-scheduled) SLA, rather than the scheduled one, effectively ignoring your delivery window selection from the previous step. + + +## + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/en/departments-name-not-loading-on-seller-management-commissions-ui.md b/docs/known-issues/en/departments-name-not-loading-on-seller-management-commissions-ui.md new file mode 100644 index 000000000..794beb93f --- /dev/null +++ b/docs/known-issues/en/departments-name-not-loading-on-seller-management-commissions-ui.md @@ -0,0 +1,47 @@ +--- +title: "Department's name not loading on seller management commissions UI" +id: 5TkKtfYi5oFxNOk0mTTeiQ +status: PUBLISHED +createdAt: 2024-03-25T17:20:22.888Z +updatedAt: 2024-03-25T17:20:23.761Z +publishedAt: 2024-03-25T17:20:23.761Z +firstPublishedAt: 2024-03-25T17:20:23.761Z +contentType: knownIssue +productTeam: Marketplace +author: 2mXZkbi0oi061KicTExNjo +tag: Marketplace +slug: departments-name-not-loading-on-seller-management-commissions-ui +locale: en +kiStatus: Backlog +internalReference: 1005799 +--- + +## Summary + + +When selecting a department to set a specific commission on the seller management the table is not loading the department's name. The behavior does not happen for child categories. + ![](https://vtexhelp.zendesk.com/attachments/token/irbcBV8R7kNO4F5XsLHtaxUMO/?name=image.png) + + +## + +## Simulation + + + +1. Enable the toggle "Add commissions by category" +2. Select a department to map the commissions and save the seller +3. Check that the UI is not loading the department name. + + +## + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/en/diacritics-are-removed-on-catalogapi.md b/docs/known-issues/en/diacritics-are-removed-on-catalogapi.md index b740f0192..5edb89914 100644 --- a/docs/known-issues/en/diacritics-are-removed-on-catalogapi.md +++ b/docs/known-issues/en/diacritics-are-removed-on-catalogapi.md @@ -3,8 +3,8 @@ title: 'Diacritics are removed on CatalogAPI' id: 2iVyAQ8TSaT3jFYzcQGjSs status: PUBLISHED createdAt: 2022-07-22T18:18:04.236Z -updatedAt: 2022-11-25T21:44:21.525Z -publishedAt: 2022-11-25T21:44:21.525Z +updatedAt: 2024-02-16T20:28:19.994Z +publishedAt: 2024-02-16T20:28:19.994Z firstPublishedAt: 2022-07-22T18:18:05.160Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: diacritics-are-removed-on-catalogapi locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 623345 --- diff --git a/docs/known-issues/en/difference-in-prices-between-pdp-plp-and-checkout-cart.md b/docs/known-issues/en/difference-in-prices-between-pdp-plp-and-checkout-cart.md new file mode 100644 index 000000000..dfa970f1e --- /dev/null +++ b/docs/known-issues/en/difference-in-prices-between-pdp-plp-and-checkout-cart.md @@ -0,0 +1,47 @@ +--- +title: 'Difference in prices between PDP, PLP and Checkout Cart' +id: 3Oo5ccYOG7hcEXYaROxXMV +status: PUBLISHED +createdAt: 2023-06-29T20:02:13.485Z +updatedAt: 2023-06-29T20:02:14.572Z +publishedAt: 2023-06-29T20:02:14.572Z +firstPublishedAt: 2023-06-29T20:02:14.572Z +contentType: knownIssue +productTeam: Portal +author: 2mXZkbi0oi061KicTExNjo +tag: Portal +slug: difference-in-prices-between-pdp-plp-and-checkout-cart +locale: en +kiStatus: Backlog +internalReference: 853175 +--- + +## Summary + + + +Portal is delivering the same content on the PDPs and PLPs even after some updates like promotions. + + +## + +## Simulation + + + +With an expired cache, the CND asks the portal system if the page was changed. If so, the portal delivers the new page to be rendered, otherwise, the CDN redraws the page it already has. + +In this case, we saw that although the page had submitted some changes, the inclusion of a promotion, the portal returned to the CDN that there was no change compared to the cached page and therefore the edge layer was rendering the page without promotion. + + +## + +## Workaround + + + +One way around it was **to change the template of the product page (like include a comment**), so the portal informes that there was a change in the structure, and the CDN gets the new page to be cached. + + + + diff --git a/docs/known-issues/en/differences-between-specification-value-on-apis-and-portal.md b/docs/known-issues/en/differences-between-specification-value-on-apis-and-portal.md new file mode 100644 index 000000000..911d20eae --- /dev/null +++ b/docs/known-issues/en/differences-between-specification-value-on-apis-and-portal.md @@ -0,0 +1,50 @@ +--- +title: 'Differences between Specification Value on APIs and Portal' +id: 29Utcf4B7PBZitEHxrZwbE +status: PUBLISHED +createdAt: 2023-06-29T20:11:49.484Z +updatedAt: 2023-07-06T13:41:29.683Z +publishedAt: 2023-07-06T13:41:29.683Z +firstPublishedAt: 2023-06-29T20:11:50.157Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: differences-between-specification-value-on-apis-and-portal +locale: en +kiStatus: Backlog +internalReference: 853184 +--- + +## Summary + + + +Currently these two APIs ("api/catalog" and "api/catalog_system" GET Specification Value) are consulting different tables on the catalog database. The values are supposed to be the same on both tables, however scenarios with special characters may diverge. + +This also reflects on the Portal and PDPs, since the information is being generated based on the wrong table. The special characters appear as "????" on the frontend. + + +## + +## Simulation + + + +1. Have a specification value with a special characters; +2. Check the results on the "api/catalog" and "api/catalog_system" APIs; +3. Check the PDP information; +4. Verify if they were equal. + + +## + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/en/disclosure-layout-cant-be-used-properly-when-prop-animated-is-set-as-true.md b/docs/known-issues/en/disclosure-layout-cant-be-used-properly-when-prop-animated-is-set-as-true.md index d6ac8f1b3..2c2fe4ef7 100644 --- a/docs/known-issues/en/disclosure-layout-cant-be-used-properly-when-prop-animated-is-set-as-true.md +++ b/docs/known-issues/en/disclosure-layout-cant-be-used-properly-when-prop-animated-is-set-as-true.md @@ -3,8 +3,8 @@ title: "Disclosure Layout can't be used properly when prop animated is set as tr id: 14QweVpzLO8TsyI68H79ZG status: PUBLISHED createdAt: 2022-04-19T19:53:22.409Z -updatedAt: 2022-11-25T22:13:15.022Z -publishedAt: 2022-11-25T22:13:15.022Z +updatedAt: 2024-07-01T18:48:05.329Z +publishedAt: 2024-07-01T18:48:05.329Z firstPublishedAt: 2022-04-19T19:53:23.090Z contentType: knownIssue productTeam: Store Framework @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Store Framework slug: disclosure-layout-cant-be-used-properly-when-prop-animated-is-set-as-true locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 417947 --- diff --git a/docs/known-issues/en/discrepancy-on-coupon-usage-count-on-oms-and-coupons-ui.md b/docs/known-issues/en/discrepancy-on-coupon-usage-count-on-oms-and-coupons-ui.md new file mode 100644 index 000000000..4d361f567 --- /dev/null +++ b/docs/known-issues/en/discrepancy-on-coupon-usage-count-on-oms-and-coupons-ui.md @@ -0,0 +1,44 @@ +--- +title: 'Discrepancy on coupon usage count on OMS and coupons UI' +id: 5PyOeirr1XqXREmQJpSHs1 +status: PUBLISHED +createdAt: 2023-12-18T21:53:26.360Z +updatedAt: 2023-12-18T21:53:27.039Z +publishedAt: 2023-12-18T21:53:27.039Z +firstPublishedAt: 2023-12-18T21:53:27.039Z +contentType: knownIssue +productTeam: Pricing & Promotions +author: 2mXZkbi0oi061KicTExNjo +tag: Pricing & Promotions +slug: discrepancy-on-coupon-usage-count-on-oms-and-coupons-ui +locale: en +kiStatus: Backlog +internalReference: 954959 +--- + +## Summary + + +Some orders are not being retrieved in the usage of the coupons, we identified that a few orders weren't being counted by the coupons admin. + + +## + +## Simulation + + +Check if between 10/09 and 13/09 there's any discrepancy between coupon usages + + +## + +## Workaround + + + +n/a + + + + + diff --git a/docs/known-issues/en/divergence-between-total-order-value-and-total-products-value.md b/docs/known-issues/en/divergence-between-total-order-value-and-total-products-value.md index dfe08aff1..96c43c14f 100644 --- a/docs/known-issues/en/divergence-between-total-order-value-and-total-products-value.md +++ b/docs/known-issues/en/divergence-between-total-order-value-and-total-products-value.md @@ -26,7 +26,7 @@ The order is closed and normally transacted at VTEX. But, depending on the exter Example of occurrence: -![image](https://images.ctfassets.net/alneenqid6w5/4sJOKvC97OggkWYoCQaa6G/c6b38b60fc500436bb36a5ae6409094e/image.png) +![image](//images.ctfassets.net/alneenqid6w5/4sJOKvC97OggkWYoCQaa6G/c6b38b60fc500436bb36a5ae6409094e/image.png) In this case, the total value of the order charged to the customer was `R$ 7.98`. However, when adding the sales figures recorded in each product, the total would be `R$ 7.95`. diff --git a/docs/known-issues/en/divergence-on-the-advanced-store-settings-on-new-accounts-or-workspaces.md b/docs/known-issues/en/divergence-on-the-advanced-store-settings-on-new-accounts-or-workspaces.md new file mode 100644 index 000000000..2879a322f --- /dev/null +++ b/docs/known-issues/en/divergence-on-the-advanced-store-settings-on-new-accounts-or-workspaces.md @@ -0,0 +1,47 @@ +--- +title: 'Divergence on the Advanced Store Settings on new accounts or workspaces' +id: 1Jt8McqXjYAxfJNkBZHt4j +status: PUBLISHED +createdAt: 2024-07-11T18:16:01.106Z +updatedAt: 2024-07-11T18:16:02.006Z +publishedAt: 2024-07-11T18:16:02.006Z +firstPublishedAt: 2024-07-11T18:16:02.006Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: divergence-on-the-advanced-store-settings-on-new-accounts-or-workspaces +locale: en +kiStatus: Backlog +internalReference: 1064235 +--- + +## Summary + + +On new workspaces or accounts that never changed the advanced configurations of the Store Settings can verify an inconsistency between the information on the UI and the flag applied to the account. + + +## + +## Simulation + + + +- Create a new workspace +- Go to the Store Settings in the Advanced tab +- See that some flags are set on the UI +- Verify the configurations using the settings plugin with the following command `vtex settings get vtex.store`. +- See that the flags are not applied. + + +## + +## Workaround + + +Click on the "Save" button on the UI + + + + diff --git a/docs/known-issues/en/divergent-status-on-the-transaction-list-and-on-the-transaction.md b/docs/known-issues/en/divergent-status-on-the-transaction-list-and-on-the-transaction.md index 652f440bb..816b7ce2a 100644 --- a/docs/known-issues/en/divergent-status-on-the-transaction-list-and-on-the-transaction.md +++ b/docs/known-issues/en/divergent-status-on-the-transaction-list-and-on-the-transaction.md @@ -3,8 +3,8 @@ title: 'Divergent status on the transaction list and on the transaction' id: 1LD32IQJFbvlOJzD12KL64 status: PUBLISHED createdAt: 2022-03-03T18:41:10.292Z -updatedAt: 2022-11-25T22:09:15.186Z -publishedAt: 2022-11-25T22:09:15.186Z +updatedAt: 2023-12-12T22:12:02.916Z +publishedAt: 2023-12-12T22:12:02.916Z firstPublishedAt: 2022-03-03T18:41:10.764Z contentType: knownIssue productTeam: Payments @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Payments slug: divergent-status-on-the-transaction-list-and-on-the-transaction locale: en -kiStatus: Backlog +kiStatus: Fixed internalReference: 308919 --- @@ -22,6 +22,7 @@ internalReference: 308919 The status of the transactions is different once you open them compared to what is shown in the transaction's list. +## ## Simulation @@ -30,9 +31,13 @@ Since it does not happen in all transactions, the way to simulate it is to enter Once you enter into the transaction, in fact, the status is different +## ## Workaround There isn't a workaround. + + + diff --git a/docs/known-issues/en/document-number-field-rut-randomly-getting-last-digit-deleted-on-ios.md b/docs/known-issues/en/document-number-field-rut-randomly-getting-last-digit-deleted-on-ios.md new file mode 100644 index 000000000..702ec3e87 --- /dev/null +++ b/docs/known-issues/en/document-number-field-rut-randomly-getting-last-digit-deleted-on-ios.md @@ -0,0 +1,46 @@ +--- +title: 'Document number field (RUT) randomly getting last digit deleted on iOS' +id: 6KcbAWPN3AylZEm6IkSw3I +status: PUBLISHED +createdAt: 2023-10-18T22:53:27.101Z +updatedAt: 2023-10-19T13:02:18.095Z +publishedAt: 2023-10-19T13:02:18.095Z +firstPublishedAt: 2023-10-18T22:53:27.624Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: document-number-field-rut-randomly-getting-last-digit-deleted-on-ios +locale: en +kiStatus: Backlog +internalReference: 921944 +--- + +## Summary + + +Only on Safari/iOS, when filling in the document number and moving through the customer data fields, the document number field (RUT) will have the last digit deleted. + + +## + +## Simulation + + + +- Input a valid document number in the RUT field; +- Go to the following field (phone); +- Go back to the document field, delete, and type the same number; +- Change input again, and the last digit of the RUT field will be deleted. + + +## + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/en/duplicated-entries-for-categoriesspecification-values-on-the-same-level.md b/docs/known-issues/en/duplicated-entries-for-categoriesspecification-values-on-the-same-level.md index 9fb4e418f..9fd4b8b9c 100644 --- a/docs/known-issues/en/duplicated-entries-for-categoriesspecification-values-on-the-same-level.md +++ b/docs/known-issues/en/duplicated-entries-for-categoriesspecification-values-on-the-same-level.md @@ -3,8 +3,8 @@ title: 'Duplicated entries for categories/specification values on the same level id: IoWI8yx1cabm4bWhSU4Ek status: PUBLISHED createdAt: 2022-04-18T18:53:37.507Z -updatedAt: 2022-11-25T21:58:08.677Z -publishedAt: 2022-11-25T21:58:08.677Z +updatedAt: 2024-02-16T20:26:00.077Z +publishedAt: 2024-02-16T20:26:00.077Z firstPublishedAt: 2022-04-18T18:53:38.097Z contentType: knownIssue productTeam: Intelligent Search @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Intelligent Search slug: duplicated-entries-for-categoriesspecification-values-on-the-same-level locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 562588 --- diff --git a/docs/known-issues/en/duplicated-organizations-in-modal-to-switch-between-organizations.md b/docs/known-issues/en/duplicated-organizations-in-modal-to-switch-between-organizations.md new file mode 100644 index 000000000..ec784bf4a --- /dev/null +++ b/docs/known-issues/en/duplicated-organizations-in-modal-to-switch-between-organizations.md @@ -0,0 +1,46 @@ +--- +title: 'Duplicated organizations in modal to switch between organizations' +id: 7pOIj0RzcmA5mZy60OpfRk +status: PUBLISHED +createdAt: 2024-02-22T16:51:15.327Z +updatedAt: 2024-02-22T16:51:16.213Z +publishedAt: 2024-02-22T16:51:16.213Z +firstPublishedAt: 2024-02-22T16:51:16.213Z +contentType: knownIssue +productTeam: B2B +author: 2mXZkbi0oi061KicTExNjo +tag: B2B +slug: duplicated-organizations-in-modal-to-switch-between-organizations +locale: en +kiStatus: Backlog +internalReference: 986868 +--- + +## Summary + + +When a user has many organizations registered and uses the modal to switch between organizations, some organizations will be shown duplicated in the list. + + +## + +## Simulation + + + +- Configure many organizations for the same email; +- Log in and open the modal to switch the organization; +- Some organizations will be duplicated in the list. + + +## + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/en/ean-field-as-string-being-ignored-when-approved-on-received-skus.md b/docs/known-issues/en/ean-field-as-string-being-ignored-when-approved-on-received-skus.md new file mode 100644 index 000000000..40c656417 --- /dev/null +++ b/docs/known-issues/en/ean-field-as-string-being-ignored-when-approved-on-received-skus.md @@ -0,0 +1,46 @@ +--- +title: 'Ean field as string being ignored when approved on Received Skus' +id: 3ubVdtlt8ElWzQGFM9OTTq +status: PUBLISHED +createdAt: 2023-09-11T16:37:06.258Z +updatedAt: 2023-11-28T16:54:04.790Z +publishedAt: 2023-11-28T16:54:04.790Z +firstPublishedAt: 2023-09-11T16:37:07.098Z +contentType: knownIssue +productTeam: Marketplace +author: 2mXZkbi0oi061KicTExNjo +tag: Marketplace +slug: ean-field-as-string-being-ignored-when-approved-on-received-skus +locale: en +kiStatus: Backlog +internalReference: 897301 +--- + +## Summary + + +The seller sends the sku with all fields declared on this article (https://developers.vtex.com/docs/api-reference/marketplace-apis-suggestions#put-/suggestions/-sellerId-/-sellerSkuId-) for the marketplace to approve on the Received Skus module. + +The ean field is declared as string type on the above article. However, despite appearing on the Received Skus UI, is being ignored by the matcher backend system and also by the catalog module, meaning the sku is being created with this field empty. + + +## + +## Simulation + + +1. Send a sku to the marketplace with the ean field set as string: `"ean": "123456"` +2. Approve the sku as a new product on the marketplace's Received Skus module; +3. Check that on the catalog this field is set as empty. + +## + +## Workaround + + +**Before this issue is fixed and the system is working according to our docs**, the format that is currently working is sending the ean field as an array: +`"ean": ["123456"]` + +Another way is to set this field manually on the catalog side once the sku is approved. + + diff --git a/docs/known-issues/en/early-capture-wrongfully-competing-with-automatic-capture-on-authorizedotnet.md b/docs/known-issues/en/early-capture-wrongfully-competing-with-automatic-capture-on-authorizedotnet.md new file mode 100644 index 000000000..2f34b71ad --- /dev/null +++ b/docs/known-issues/en/early-capture-wrongfully-competing-with-automatic-capture-on-authorizedotnet.md @@ -0,0 +1,56 @@ +--- +title: 'Early Capture wrongfully competing with Automatic Capture on AuthorizeDotNet' +id: 2IDoJIBiGzhkVZGHurLsnj +status: PUBLISHED +createdAt: 2023-07-20T18:08:30.934Z +updatedAt: 2023-07-20T18:08:31.479Z +publishedAt: 2023-07-20T18:08:31.479Z +firstPublishedAt: 2023-07-20T18:08:31.479Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: early-capture-wrongfully-competing-with-automatic-capture-on-authorizedotnet +locale: en +kiStatus: Backlog +internalReference: 866068 +--- + +## Summary + + +In order for us to understand this behavior, first we need to comprehend the difference between automatic capture and early capture: + +**Automatic Capture:** It will call the settlement request automatically once the date is reached, no matter if the transaction is or isn't approved by the acquirer and the antifraud. + +**Early Capture:** It will call the settlement request after the antifraud approves the transaction, once the amount of days configured is reached. + +In this connector, the automatic capture is hard coded to happen after 4 days, while the early capture can be configured to a maximum of 10 days after antifraud approval. They end up competing with each other, and if the early capture is configured to a value bigger than 4 days the automatic capture will always occur sooner, so it will always be called first. + +This makes the values allowed in the early capture to be useless if they are bigger than 4 days. + + +## + +## Simulation + + + + +1. Configure the AuthorizeDotNet connector in your store; +2. Set the field "Early Capture" to an amount higher than 4 days; +3. Make a test transaction; +4. Go to the Transaction UI and see as the schedule value for the automatic capture is called first. + + +## + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/en/elos-card-brand-transactions-with-erederest-are-not-respecting-early-capture.md b/docs/known-issues/en/elos-card-brand-transactions-with-erederest-are-not-respecting-early-capture.md index 673f30e1b..c23ac811f 100644 --- a/docs/known-issues/en/elos-card-brand-transactions-with-erederest-are-not-respecting-early-capture.md +++ b/docs/known-issues/en/elos-card-brand-transactions-with-erederest-are-not-respecting-early-capture.md @@ -3,8 +3,8 @@ title: "Elo's card brand transactions with ERedeRest are not respecting early ca id: 2OSpQyzDkiGioqcEmhuXpk status: PUBLISHED createdAt: 2023-05-08T20:29:59.412Z -updatedAt: 2023-05-08T20:36:20.200Z -publishedAt: 2023-05-08T20:36:20.200Z +updatedAt: 2024-02-16T20:27:48.477Z +publishedAt: 2024-02-16T20:27:48.477Z firstPublishedAt: 2023-05-08T20:29:59.878Z contentType: knownIssue productTeam: Payments @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Payments slug: elos-card-brand-transactions-with-erederest-are-not-respecting-early-capture locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 350814 --- diff --git a/docs/known-issues/en/email-not-autofilling-for-new-buyers-after-logging-in.md b/docs/known-issues/en/email-not-autofilling-for-new-buyers-after-logging-in.md new file mode 100644 index 000000000..137326599 --- /dev/null +++ b/docs/known-issues/en/email-not-autofilling-for-new-buyers-after-logging-in.md @@ -0,0 +1,46 @@ +--- +title: 'Email not auto-filling for new buyers after logging in' +id: 2H6REXZGS6utlWmYKoPmGq +status: PUBLISHED +createdAt: 2023-10-17T16:22:21.667Z +updatedAt: 2023-11-03T17:17:12.530Z +publishedAt: 2023-11-03T17:17:12.530Z +firstPublishedAt: 2023-10-17T16:22:22.650Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: email-not-autofilling-for-new-buyers-after-logging-in +locale: en +kiStatus: Fixed +internalReference: 920634 +--- + +## Summary + + +When a new buyer logs in and proceeds to checkout, the email isn't automatically filled in requiring the customer to re-enter their email. This also happens using APIs and sending in headers with the buyer's cookies. + + +## + +## Simulation + + + +- Log in with an email never used before in the store; +- Add products to the cart; +- Go to checkout; +- The email won't be filled, and it should be typed again. + + +## + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/en/email-not-autofilling-for-new-users-on-checkoutui.md b/docs/known-issues/en/email-not-autofilling-for-new-users-on-checkoutui.md new file mode 100644 index 000000000..d714deec9 --- /dev/null +++ b/docs/known-issues/en/email-not-autofilling-for-new-users-on-checkoutui.md @@ -0,0 +1,60 @@ +--- +title: 'Email not auto-filling for new users on checkout-ui' +id: 6XBghXwc93RBF53dCHr35y +status: DRAFT +createdAt: 2023-08-25T15:29:58.242Z +updatedAt: 2023-08-25T16:47:25.505Z +publishedAt: +firstPublishedAt: +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: email-not-autofilling-for-new-users-on-checkoutui +locale: en +kiStatus: Backlog +internalReference: 887949 +--- + +## Summary + + +When a new user enters a new email at the email step and proceeds to the next page, in the customer data component, the email isn't automatically filled in. +This is because there's no registered user with that email. As a result, the loaded `orderForm` also contains an empty email field, causing it to remain blank and requiring the customer to re-enter their email. + + +## + +## Simulation + + + +1. Navigate to the checkout page where customers enter their email. +2. Put an email never used before in the store. +3. Go to the client profile component. +4. The email box will be empty, and then you have to type it again. + +## + +## Workaround + + +N/A + + + + + +ave to type it again. + +## + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/en/emails-with-sales-roles-are-not-allowed-to-impersonate-using-the-b2b-organizations-feature.md b/docs/known-issues/en/emails-with-sales-roles-are-not-allowed-to-impersonate-using-the-b2b-organizations-feature.md new file mode 100644 index 000000000..70b9acc97 --- /dev/null +++ b/docs/known-issues/en/emails-with-sales-roles-are-not-allowed-to-impersonate-using-the-b2b-organizations-feature.md @@ -0,0 +1,44 @@ +--- +title: 'Emails with sales roles are not allowed to impersonate using the B2B Organizations feature' +id: 4HKDawkaTmzWcTZyrIhhuj +status: PUBLISHED +createdAt: 2023-09-29T18:15:08.398Z +updatedAt: 2023-10-09T14:21:48.982Z +publishedAt: 2023-10-09T14:21:48.982Z +firstPublishedAt: 2023-09-29T18:15:09.110Z +contentType: knownIssue +productTeam: B2B +author: 2mXZkbi0oi061KicTExNjo +tag: B2B +slug: emails-with-sales-roles-are-not-allowed-to-impersonate-using-the-b2b-organizations-feature +locale: en +kiStatus: Fixed +internalReference: 910328 +--- + +## Summary + + +If emails have any associated sales roles, they are not allowed to impersonate using the B2B Organizations feature. + + +## + +## Simulation + + + +- Create a user for an Organization and assign any sales role; +- Access the website and try to impersonate any other user. + + +## + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/en/encoding-error-in-apple-mail-app.md b/docs/known-issues/en/encoding-error-in-apple-mail-app.md index 3dfba0339..dabc78a7e 100644 --- a/docs/known-issues/en/encoding-error-in-apple-mail-app.md +++ b/docs/known-issues/en/encoding-error-in-apple-mail-app.md @@ -29,7 +29,7 @@ Mount an email sending trigger that has a special character in the "Subject" of Result: -![png](https://images.ctfassets.net/alneenqid6w5/2O4zWlYa1WoaQ0sUMUKS2Q/2862790a2e5124fcb612a7f17774a339/png.png) +![png](//images.ctfassets.net/alneenqid6w5/2O4zWlYa1WoaQ0sUMUKS2Q/2862790a2e5124fcb612a7f17774a339/png.png) ## Workaround diff --git a/docs/known-issues/en/encoding-issues-for-specific-characters-leads-to-unexpected-product-search.md b/docs/known-issues/en/encoding-issues-for-specific-characters-leads-to-unexpected-product-search.md new file mode 100644 index 000000000..7badcaca3 --- /dev/null +++ b/docs/known-issues/en/encoding-issues-for-specific-characters-leads-to-unexpected-product-search.md @@ -0,0 +1,47 @@ +--- +title: 'Encoding issues for specific characters leads to unexpected product search' +id: O0dM1H8ofJU0ahJRa6217 +status: PUBLISHED +createdAt: 2024-04-24T22:09:33.395Z +updatedAt: 2024-04-24T22:09:34.217Z +publishedAt: 2024-04-24T22:09:34.217Z +firstPublishedAt: 2024-04-24T22:09:34.217Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: encoding-issues-for-specific-characters-leads-to-unexpected-product-search +locale: en +kiStatus: Backlog +internalReference: 1022550 +--- + +## Summary + + +An encoding issue may affect searches with special characters when they are indicated through the "query" parameter, leading to wrong search results. + +Searches without any filters may use the first path of the URL to indicate the search term, but searches with filters depend on the "query" parameter from the URL. + + +## + +## Simulation + + +This issue happens especially with the symbol "+". + +The search term "A+" works correctly while indicated via the URL path, but it'll behave as "A " while indicated through the "query" parameter. + + +## + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/en/erro-category-xxx-not-found-in-browse-node-mapping-for-skus-department-specification-choose-a-more-specific-global-category-persistente.md b/docs/known-issues/en/erro-category-xxx-not-found-in-browse-node-mapping-for-skus-department-specification-choose-a-more-specific-global-category-persistente.md index b36e9cb3e..c29a2c2da 100644 --- a/docs/known-issues/en/erro-category-xxx-not-found-in-browse-node-mapping-for-skus-department-specification-choose-a-more-specific-global-category-persistente.md +++ b/docs/known-issues/en/erro-category-xxx-not-found-in-browse-node-mapping-for-skus-department-specification-choose-a-more-specific-global-category-persistente.md @@ -3,8 +3,8 @@ title: "Erro "Category XXX not found in browse node mapping for SKU's department id: 4DCJmkRvgh3qUYP9HYgtg2 status: PUBLISHED createdAt: 2022-03-10T17:58:42.674Z -updatedAt: 2022-11-25T21:56:57.092Z -publishedAt: 2022-11-25T21:56:57.092Z +updatedAt: 2024-02-16T20:29:13.856Z +publishedAt: 2024-02-16T20:29:13.856Z firstPublishedAt: 2022-03-10T17:58:43.266Z contentType: knownIssue productTeam: Connections @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Connections slug: erro-category-xxx-not-found-in-browse-node-mapping-for-skus-department-specification-choose-a-more-specific-global-category-persistente locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 417639 --- diff --git a/docs/known-issues/en/error-approving-skus-that-were-rejected-or-reviewed-by-offer-quality.md b/docs/known-issues/en/error-approving-skus-that-were-rejected-or-reviewed-by-offer-quality.md new file mode 100644 index 000000000..f9a58aa2a --- /dev/null +++ b/docs/known-issues/en/error-approving-skus-that-were-rejected-or-reviewed-by-offer-quality.md @@ -0,0 +1,52 @@ +--- +title: 'Error approving skus that were rejected or reviewed by Offer Quality' +id: 7fRMTxq7CFRkyZeK08AGIg +status: PUBLISHED +createdAt: 2023-11-23T13:46:30.453Z +updatedAt: 2024-03-25T12:22:46.687Z +publishedAt: 2024-03-25T12:22:46.687Z +firstPublishedAt: 2023-11-23T13:46:31.370Z +contentType: knownIssue +productTeam: Marketplace +author: 2mXZkbi0oi061KicTExNjo +tag: Marketplace +slug: error-approving-skus-that-were-rejected-or-reviewed-by-offer-quality +locale: en +kiStatus: Fixed +internalReference: 940998 +--- + +## Summary + + +When a sku fails the Offer Quality rules created by the Marketplace, it goes directly to the "Review Tab" or "Rejected Tab" of Received Skus. + +However, when trying to approve the sku, an error message is returned: "Sorry, something went wrong in the Catalog. Please try again or contact VTEX if the problem persists." + +This happens because the Matcher module was not able to fill the product and sku information after sending the sku to these Tabs (you can check this using the APIs): + ![](https://vtexhelp.zendesk.com/attachments/token/0Dti3ak7twOpuVzvzntmPCGit/?name=image.png) + + +## + +## Simulation + + + +1. Create an optional or mandatory rule on Offer Quality; +2. Wait for a sku to fail the rule and go to the Review/Rejected Tab; +3. Try to approve the sku and get an error message; +4. Check via API if the matches object is filled like the image above. + + +## + +## Workaround + + +Approve the sku via API passing the correct product and sku information manually. + + + + + diff --git a/docs/known-issues/en/error-cancelling-customer-credit-invoices.md b/docs/known-issues/en/error-cancelling-customer-credit-invoices.md new file mode 100644 index 000000000..9afd24b52 --- /dev/null +++ b/docs/known-issues/en/error-cancelling-customer-credit-invoices.md @@ -0,0 +1,44 @@ +--- +title: 'Error cancelling Customer Credit invoices' +id: 75nZNOHGYGBlAoTOjG6gs +status: PUBLISHED +createdAt: 2023-10-26T21:09:54.255Z +updatedAt: 2024-05-29T17:25:32.948Z +publishedAt: 2024-05-29T17:25:32.948Z +firstPublishedAt: 2023-10-26T21:09:54.992Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: error-cancelling-customer-credit-invoices +locale: en +kiStatus: Backlog +internalReference: 926563 +--- + +## Summary + + +In some cases invoices can't be cancelled, when running the DELETE API we get an error 500 with the below response: + +`"message": "An error has occurred."` + + +## + +## Simulation + + +We were not able to replicate this bug. + + +## + +## Workaround + + +NA + + + + diff --git a/docs/known-issues/en/error-cant-create-search-criteria-error-filter-already-existsbrandid-when-creating-a-promotion-excluding-more-than-1-brand.md b/docs/known-issues/en/error-cant-create-search-criteria-error-filter-already-existsbrandid-when-creating-a-promotion-excluding-more-than-1-brand.md index 9eaa1f42d..af19a06f6 100644 --- a/docs/known-issues/en/error-cant-create-search-criteria-error-filter-already-existsbrandid-when-creating-a-promotion-excluding-more-than-1-brand.md +++ b/docs/known-issues/en/error-cant-create-search-criteria-error-filter-already-existsbrandid-when-creating-a-promotion-excluding-more-than-1-brand.md @@ -3,8 +3,8 @@ title: "Error "can't create search criteria! error: filter already exists:"brand id: 6s6cvYpImIBEH0SLqE3J2U status: PUBLISHED createdAt: 2022-09-22T15:53:15.001Z -updatedAt: 2022-11-25T22:11:53.363Z -publishedAt: 2022-11-25T22:11:53.363Z +updatedAt: 2024-02-16T20:23:47.779Z +publishedAt: 2024-02-16T20:23:47.779Z firstPublishedAt: 2022-09-22T15:53:16.277Z contentType: knownIssue productTeam: Pricing & Promotions @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Pricing & Promotions slug: error-cant-create-search-criteria-error-filter-already-existsbrandid-when-creating-a-promotion-excluding-more-than-1-brand locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 663698 --- diff --git a/docs/known-issues/en/error-closing-customer-credit-account.md b/docs/known-issues/en/error-closing-customer-credit-account.md new file mode 100644 index 000000000..35410e092 --- /dev/null +++ b/docs/known-issues/en/error-closing-customer-credit-account.md @@ -0,0 +1,44 @@ +--- +title: 'Error closing Customer Credit account' +id: zp8Bd8sIijJVNHws4nrkh +status: PUBLISHED +createdAt: 2023-09-20T21:38:28.253Z +updatedAt: 2023-09-20T21:38:28.888Z +publishedAt: 2023-09-20T21:38:28.888Z +firstPublishedAt: 2023-09-20T21:38:28.888Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: error-closing-customer-credit-account +locale: en +kiStatus: Backlog +internalReference: 904432 +--- + +## Summary + + +When main and sub accounts have the Customer Credit app installed the creation of a creditAccount happens in all of them. In this scenario there are cases where closing the creditAccount doesn't work, the folowing error appears: + +`Error while closing account.` + + +## + +## Simulation + + +We were not able to replicate or identify what causes this, in some accounts this issue does not occur. + + +## + +## Workaround + + +NA, what can be done is change the credit limit to zero so the payment method won't work for the registered email. + + + + diff --git a/docs/known-issues/en/error-exporting-entity-with-too-many-documents.md b/docs/known-issues/en/error-exporting-entity-with-too-many-documents.md new file mode 100644 index 000000000..670d04313 --- /dev/null +++ b/docs/known-issues/en/error-exporting-entity-with-too-many-documents.md @@ -0,0 +1,47 @@ +--- +title: 'Error exporting entity with too many documents' +id: 1uLEk6e9z3011GaoJ4DNU0 +status: PUBLISHED +createdAt: 2023-07-07T15:59:46.214Z +updatedAt: 2023-07-07T15:59:46.899Z +publishedAt: 2023-07-07T15:59:46.899Z +firstPublishedAt: 2023-07-07T15:59:46.899Z +contentType: knownIssue +productTeam: Storage +author: 2mXZkbi0oi061KicTExNjo +tag: Storage +slug: error-exporting-entity-with-too-many-documents +locale: en +kiStatus: Backlog +internalReference: 857894 +--- + +## Summary + + +Exporting a large number of documents from an entity results in excessive processing, causing errors in the process queue and preventing the export of the document list. + + +## + +## Simulation + + + +1. Access the Master Data CRM platform and navigate to the desired entity's form. +2. Locate the "Export XLS" button within the interface and click on it. +3. Locate and click on the "Export XLS" button. +4. Initiate the export process by confirming the selection and starting the export. +5. To monitor the progress of the export, navigate to the Applications tab within the platform. +6. Look for the "Exports" button and click on it to view the list ongoing. +7. Observe the export status, and check for any errors or issues encountered during the export process. + + + +## + +## Workaround + + +A workaround for this issue is to utilize the scroll API. + diff --git a/docs/known-issues/en/error-exporting-large-amount-of-giftcards.md b/docs/known-issues/en/error-exporting-large-amount-of-giftcards.md index 1e5bbfb55..51aa05147 100644 --- a/docs/known-issues/en/error-exporting-large-amount-of-giftcards.md +++ b/docs/known-issues/en/error-exporting-large-amount-of-giftcards.md @@ -1,10 +1,10 @@ --- title: 'Error exporting large amount of Giftcards' id: 2EZ9XmZwYmcWdRxKbTNEBJ -status: PUBLISHED +status: DRAFT createdAt: 2022-03-27T12:37:51.512Z -updatedAt: 2022-11-25T22:09:09.150Z -publishedAt: 2022-11-25T22:09:09.150Z +updatedAt: 2023-07-03T17:14:32.962Z +publishedAt: firstPublishedAt: 2022-03-27T12:37:52.279Z contentType: knownIssue productTeam: Payments @@ -35,3 +35,16 @@ N/A N/A +imulation + + +Try to make the export process with more than 50000 giftcards. + + +## + +## Workaround + + +Export in smaller amounts or smaller periods of time. + diff --git a/docs/known-issues/en/error-exporting-prices-with-metadata.md b/docs/known-issues/en/error-exporting-prices-with-metadata.md new file mode 100644 index 000000000..f3ecc351c --- /dev/null +++ b/docs/known-issues/en/error-exporting-prices-with-metadata.md @@ -0,0 +1,48 @@ +--- +title: 'Error exporting prices with metadata' +id: 7nYPmatUXq57ZUsKHvfYJo +status: PUBLISHED +createdAt: 2023-07-12T11:49:06.370Z +updatedAt: 2023-07-12T11:49:07.185Z +publishedAt: 2023-07-12T11:49:07.185Z +firstPublishedAt: 2023-07-12T11:49:07.185Z +contentType: knownIssue +productTeam: Pricing & Promotions +author: 2mXZkbi0oi061KicTExNjo +tag: Pricing & Promotions +slug: error-exporting-prices-with-metadata +locale: en +kiStatus: Backlog +internalReference: 860290 +--- + +## Summary + + +Sometimes when trying to export the prices with the metadata option enabled and without using filters, an error can occur. Checking the message on devTools something similar to "Polly broken circuit on service..." will appear. + +This error happens due to throttling on the catalog module when trying to retrieve the metadata for a lot of skus. + + +## + +## Simulation + + + +1. Export the prices with metadata without using any filters; +2. Sometimes an error message will appear; +3. Check on inspect devtools if the message is similar to the one above. + + +## + +## Workaround + + +Use the filters to reduce the amount of skus on the spreadsheet and the catalog module return the data without problems. + + + + + diff --git a/docs/known-issues/en/error-in-checkout-error-message.md b/docs/known-issues/en/error-in-checkout-error-message.md index 40e3d78c9..3cd9e4d1a 100644 --- a/docs/known-issues/en/error-in-checkout-error-message.md +++ b/docs/known-issues/en/error-in-checkout-error-message.md @@ -3,8 +3,8 @@ title: 'Error in checkout error message' id: 7jCEQoDRPvNwYCJmAt78im status: PUBLISHED createdAt: 2022-03-25T14:46:49.548Z -updatedAt: 2022-11-25T22:07:18.470Z -publishedAt: 2022-11-25T22:07:18.470Z +updatedAt: 2024-02-16T20:27:24.748Z +publishedAt: 2024-02-16T20:27:24.748Z firstPublishedAt: 2022-03-25T15:30:16.292Z contentType: knownIssue productTeam: Payments @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Payments slug: error-in-checkout-error-message locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 409895 --- diff --git a/docs/known-issues/en/error-in-custom-payments-creation.md b/docs/known-issues/en/error-in-custom-payments-creation.md new file mode 100644 index 000000000..8baa12f50 --- /dev/null +++ b/docs/known-issues/en/error-in-custom-payments-creation.md @@ -0,0 +1,43 @@ +--- +title: 'Error in Custom Payments creation' +id: 28jwG2jyT5FkSTbb85KlLX +status: PUBLISHED +createdAt: 2024-03-06T14:19:49.398Z +updatedAt: 2024-07-01T18:49:29.959Z +publishedAt: 2024-07-01T18:49:29.959Z +firstPublishedAt: 2024-03-06T14:19:50.201Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: error-in-custom-payments-creation +locale: en +kiStatus: No Fix +internalReference: 995110 +--- + +## Summary + + +Merchants can experience a bug when creating a Custom Payment, after filling everything and hit save the message `Custom payment was configured successfully!` appears but the creation actually failed (it doesn't appear in UI). + + +## + +## Simulation + + +Go to Custom Payments tab and configure any payment rule, you may experience the issue above. + + +## + +## Workaround + + +The only workaround would be retrying the creation until it appears in UI. + + + + + diff --git a/docs/known-issues/en/error-in-refund-and-capture-operations-with-payout-split-value-in-recipients-is-different-than-operation-value.md b/docs/known-issues/en/error-in-refund-and-capture-operations-with-payout-split-value-in-recipients-is-different-than-operation-value.md new file mode 100644 index 000000000..674396588 --- /dev/null +++ b/docs/known-issues/en/error-in-refund-and-capture-operations-with-payout-split-value-in-recipients-is-different-than-operation-value.md @@ -0,0 +1,46 @@ +--- +title: 'Error in refund and capture operations with Payout Split - "Value in recipients * is different than operation value *."' +id: 3Wo9ltN7Ju0ZqVLAQZcd7m +status: PUBLISHED +createdAt: 2023-08-23T13:57:20.424Z +updatedAt: 2024-02-02T20:52:54.054Z +publishedAt: 2024-02-02T20:52:54.054Z +firstPublishedAt: 2023-08-23T13:57:21.389Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: error-in-refund-and-capture-operations-with-payout-split-value-in-recipients-is-different-than-operation-value +locale: en +kiStatus: Backlog +internalReference: 698005 +--- + +## Summary + + +Due to rounding problems when recalculating the recipients of a transaction with Payout Split, either in the capture or in the refund, we receive the following exception from the gateway, since the sum of the recipient's value differs from the transaction value. + + + Vtex.Practices.ExceptionHandling.ValidationException: Value in recipients (xx.989999999999999999999999988) is different than operation value (xx.99). at Vtex.PaymentGateway.PaymentSplit.RecipientsBuilder.ValidateRecipientsValue(List`1 recipients, Decimal value)... + + + +## + +## Simulation + + +Cannot simulate + + +## + +## Workaround + + +There is no workaround + + + + diff --git a/docs/known-issues/en/error-in-refund-value-cannot-be-null-parameter-name-value.md b/docs/known-issues/en/error-in-refund-value-cannot-be-null-parameter-name-value.md new file mode 100644 index 000000000..1339aa6da --- /dev/null +++ b/docs/known-issues/en/error-in-refund-value-cannot-be-null-parameter-name-value.md @@ -0,0 +1,46 @@ +--- +title: 'Error in refund - "Value cannot be null. Parameter name: value"' +id: 6TZFYB9zb02oMoN5IJMxR3 +status: PUBLISHED +createdAt: 2024-06-13T18:49:16.797Z +updatedAt: 2024-06-13T18:49:17.823Z +publishedAt: 2024-06-13T18:49:17.823Z +firstPublishedAt: 2024-06-13T18:49:17.823Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: error-in-refund-value-cannot-be-null-parameter-name-value +locale: en +kiStatus: Backlog +internalReference: 1049494 +--- + +## Summary + + +When trying to refund a transaction an error 500 can happen with the message: + +`Value cannot be null. Parameter name: value` + + In this scenario the refund attempts are visible in the transaction logs with no response. + + +## + +## Simulation + + +We were not able to replicate. + + +## + +## Workaround + + +NA, merchant will need to request the refund directly with acquirer. + + + + diff --git a/docs/known-issues/en/error-in-the-cancellation-process-erederest-and-erede-v2-only-allows-cancelation-when-the-returncode-is-359.md b/docs/known-issues/en/error-in-the-cancellation-process-erederest-and-erede-v2-only-allows-cancelation-when-the-returncode-is-359.md new file mode 100644 index 000000000..7cbec7f83 --- /dev/null +++ b/docs/known-issues/en/error-in-the-cancellation-process-erederest-and-erede-v2-only-allows-cancelation-when-the-returncode-is-359.md @@ -0,0 +1,46 @@ +--- +title: 'Error in the cancellation process. ERedeRest and E-Rede V2 only allows cancelation when the returnCode is 359' +id: 5lNLTmKp1xRfewx9OyhcNk +status: PUBLISHED +createdAt: 2023-01-26T18:29:35.310Z +updatedAt: 2023-12-01T16:41:01.605Z +publishedAt: 2023-12-01T16:41:01.605Z +firstPublishedAt: 2023-01-26T18:29:36.467Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: error-in-the-cancellation-process-erederest-and-erede-v2-only-allows-cancelation-when-the-returncode-is-359 +locale: en +kiStatus: Backlog +internalReference: 740084 +--- + +## Summary + + +The legacy connectors, ERedeRest and E-Rede V2, initiate cancellations by sending a request to the provider and expect a "returnCode":"359" indicating a successful cancellation. Any other code is interpreted by our gateway as an undefined status, causing the transaction to get stuck in a cancelling state. Even though in some cases, the refund/cancellation request is successful. This led to repeated cancellation attempts, even when the cancellation had already been processed by the provider. + + +## + +## Simulation + + +It cannot be simulated as we depend on the provider's response. + + +## + +## Workaround + + +If the payment on the provider side is already canceled + + {"returnCode":"355","returnMessage":"Transaction already cancelled."} + +The product support team has the option to utilize an internal API, '`force-cancel-status`', to update the payment and transaction status to 'canceled.' + + + + diff --git a/docs/known-issues/en/error-in-viewing-the-orders-ui-after-requesting-the-invoice-via-app.md b/docs/known-issues/en/error-in-viewing-the-orders-ui-after-requesting-the-invoice-via-app.md new file mode 100644 index 000000000..26e43ec84 --- /dev/null +++ b/docs/known-issues/en/error-in-viewing-the-orders-ui-after-requesting-the-invoice-via-app.md @@ -0,0 +1,58 @@ +--- +title: 'Error in viewing the orders UI after requesting the invoice via App' +id: 1yrb25L1Skj3sRRWyiFDSA +status: PUBLISHED +createdAt: 2024-07-24T14:24:29.799Z +updatedAt: 2024-07-24T14:24:30.583Z +publishedAt: 2024-07-24T14:24:30.583Z +firstPublishedAt: 2024-07-24T14:24:30.583Z +contentType: knownIssue +productTeam: Order Management +author: 2mXZkbi0oi061KicTExNjo +tag: Order Management +slug: error-in-viewing-the-orders-ui-after-requesting-the-invoice-via-app +locale: en +kiStatus: Backlog +internalReference: 1070299 +--- + +## Summary + + +When we execute a `change V2` by removing or adding an item to an order, we create a change in the list of items in the order, which can increase or decrease the number of indexes in the list of items in the json. This change, in turn, may not be consumed by all the apps or databases involved in handling the order, such as the invoice notifier app; + +As a result, by requesting the invoice via the invoice notifier app before having carried out an action to remove or add an item, the user ends up causing a breakage scenario in the UI, as the `invoice notifier app` starts to return an error due to having more or fewer items than expected by the UI, resulting in a “null reference” error which prevents the order from being displayed in the UI; + + +## + +## Simulation + + + +**NOTE**: To simulate this scenario, you must have configured the `invoice notifier app` and also be using the `Change V2` flow; + + +- In an order with more than one item, go to the handling status; + + +- From the UI, click on the “Request invoice” option (Notify your ERP). + + +- Before the invoice is returned by the ERP, make a change to the order by removing or adding any item to the order; + + +- Wait until the ERP sends the invoice to the Orders system, then access the order again from the Orders UI, at which point the UI will return an error message and the order cannot be displayed; + + +## + +## Workaround + + +Make the invoice request via invoice-notifier only after performing the change of order items. + + + + + diff --git a/docs/known-issues/en/error-leituradedadosdoadministrador-when-trying-to-access-catalog-pages-on-admin.md b/docs/known-issues/en/error-leituradedadosdoadministrador-when-trying-to-access-catalog-pages-on-admin.md new file mode 100644 index 000000000..9d3ed3e65 --- /dev/null +++ b/docs/known-issues/en/error-leituradedadosdoadministrador-when-trying-to-access-catalog-pages-on-admin.md @@ -0,0 +1,47 @@ +--- +title: 'Error (LeituraDeDadosDoAdministrador) when trying to access catalog pages on admin' +id: 40EruMGkO9DVEwb7RZ5nxF +status: PUBLISHED +createdAt: 2024-06-25T18:30:24.815Z +updatedAt: 2024-06-25T18:30:25.929Z +publishedAt: 2024-06-25T18:30:25.929Z +firstPublishedAt: 2024-06-25T18:30:25.929Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: error-leituradedadosdoadministrador-when-trying-to-access-catalog-pages-on-admin +locale: en +kiStatus: Backlog +internalReference: 1055578 +--- + +## Summary + + +Some users even with the right role receive an error "The user xx does not have access to the requested page (LeituraDeDadosDoAdministrador)" when accessing catalog pages on admin. + +This usually happens with new users created in PII accounts. + + +## + +## Simulation + + + +1. Using a PII account create a new user and give them the correct access to catalog modules. +2. Check if the user can actually access these pages. + + +## + +## Workaround + + +Create a ticket to VTEX. + + + + + diff --git a/docs/known-issues/en/error-message-on-offers-management-does-not-update-after-sku-is-binded-on-vtexvtex-integrations.md b/docs/known-issues/en/error-message-on-offers-management-does-not-update-after-sku-is-binded-on-vtexvtex-integrations.md index cd6fc6f79..398dcac06 100644 --- a/docs/known-issues/en/error-message-on-offers-management-does-not-update-after-sku-is-binded-on-vtexvtex-integrations.md +++ b/docs/known-issues/en/error-message-on-offers-management-does-not-update-after-sku-is-binded-on-vtexvtex-integrations.md @@ -3,8 +3,8 @@ title: 'Error message on offers management does not update after sku is binded o id: 5tMKDMsFTZlXQrkVM4WeJD status: PUBLISHED createdAt: 2022-12-08T14:02:22.948Z -updatedAt: 2022-12-08T14:03:27.764Z -publishedAt: 2022-12-08T14:03:27.764Z +updatedAt: 2024-02-16T20:24:16.785Z +publishedAt: 2024-02-16T20:24:16.785Z firstPublishedAt: 2022-12-08T14:02:23.384Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: error-message-on-offers-management-does-not-update-after-sku-is-binded-on-vtexvtex-integrations locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 712956 --- diff --git a/docs/known-issues/en/error-occurs-when-attempting-to-perform-a-search-using-the-all-field-in-vtex-crm.md b/docs/known-issues/en/error-occurs-when-attempting-to-perform-a-search-using-the-all-field-in-vtex-crm.md new file mode 100644 index 000000000..6c7a1cd6c --- /dev/null +++ b/docs/known-issues/en/error-occurs-when-attempting-to-perform-a-search-using-the-all-field-in-vtex-crm.md @@ -0,0 +1,46 @@ +--- +title: 'Error occurs when attempting to perform a search using the "All" field in VTEX CRM' +id: 1OKMTJuUZx6mnDmYW3MBjP +status: PUBLISHED +createdAt: 2023-10-25T18:46:48.120Z +updatedAt: 2023-10-25T18:46:48.731Z +publishedAt: 2023-10-25T18:46:48.731Z +firstPublishedAt: 2023-10-25T18:46:48.731Z +contentType: knownIssue +productTeam: Storage +author: 2mXZkbi0oi061KicTExNjo +tag: Storage +slug: error-occurs-when-attempting-to-perform-a-search-using-the-all-field-in-vtex-crm +locale: en +kiStatus: Backlog +internalReference: 925679 +--- + +## Summary + + +This case happens with entities containing a large number of fields and millions of records in an entity. The problem arises due to the search engine using the “All” field, which sends individual requests for each searchable field of the entity and multiplies the request load for each document. + + +## + +## Simulation + + + +1. Access `https://.vtexcrm.com.br/`. +2. Navigate to a view that represents an entity with millions of records. +3. Initiate a search using the "All" field. + ![](https://vtexhelp.zendesk.com/attachments/token/NGWvp5vsTzd31GA07N6vp0Wev/?name=Captura+de+Tela+2023-10-25+a%CC%80s+15.42.35.png) +4. Observe the system's response and check if it returns an error or experiences significant performance issues. + ![](https://vtexhelp.zendesk.com/attachments/token/aFWGBmUtDtl9ppgmMNOkDX8Fu/?name=Captura+de+Tela+2023-10-25+a%CC%80s+15.40.50.png) +5. Repeat the search with a specific searchable field to confirm if the issue is related to the "All" field's search mechanism. + + +## + +## Workaround + + +Search with a specific searchable field. + diff --git a/docs/known-issues/en/error-on-duplicate-payment-method.md b/docs/known-issues/en/error-on-duplicate-payment-method.md new file mode 100644 index 000000000..f4a680161 --- /dev/null +++ b/docs/known-issues/en/error-on-duplicate-payment-method.md @@ -0,0 +1,50 @@ +--- +title: 'Error on duplicate payment method' +id: 1wdiEae6sehlnTDnanWT7n +status: PUBLISHED +createdAt: 2023-11-02T12:23:14.027Z +updatedAt: 2023-11-02T12:23:15.109Z +publishedAt: 2023-11-02T12:23:15.109Z +firstPublishedAt: 2023-11-02T12:23:15.109Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: error-on-duplicate-payment-method +locale: en +kiStatus: Backlog +internalReference: 929428 +--- + +## Summary + + +When duplicating a payment method that does not have installments, the operator receives the following message on the screen, "The current payment system does not allow installment options". This happens because when the body of the creation request in the new rule is created, some fields are inserted by default, including installmentOptions, but this field does not exist for cash payments such as debit and boleto(Brazil). + + +## + +## Simulation + + + +1. Go to the payment terms screen +2. Select a payment method that does not have installments. +3. Click the button to duplicate the rule. +4. The following error message will be displayed on your screen: "The current payment system does not allow installment options" + + +## + +## Workaround + + +We have two ways to get around this problem: + +1. Create another one with the same settings as the one you want to duplicate; +2. Create the rule via API, `https://.myvtex.com/api/payments/pvt/rules/`, removing the installmentOptions field from the body. + + + + + diff --git a/docs/known-issues/en/error-sending-skus-from-sellers-to-marketplaces-and-vice-versa.md b/docs/known-issues/en/error-sending-skus-from-sellers-to-marketplaces-and-vice-versa.md index abc34ab47..3db5a8a4b 100644 --- a/docs/known-issues/en/error-sending-skus-from-sellers-to-marketplaces-and-vice-versa.md +++ b/docs/known-issues/en/error-sending-skus-from-sellers-to-marketplaces-and-vice-versa.md @@ -22,7 +22,7 @@ VTEX stores can become each other's [sellers](https://help.vtex.com/en/tutorial/ This is because products that are sold by both the marketplace and its sellers are not recognized by the system when they are sent. It is only possible to send products that are sold by only one of the stores. -![arquitetura circular](https://images.ctfassets.net/alneenqid6w5/56mCQjosVr8YmmMpcv67gj/9e024cb7fedda9e1c4fda6566c598be2/arquitetura_circular.JPG) +![arquitetura circular](//images.ctfassets.net/alneenqid6w5/56mCQjosVr8YmmMpcv67gj/9e024cb7fedda9e1c4fda6566c598be2/arquitetura_circular.JPG) ## Simulation diff --git a/docs/known-issues/en/error-something-went-wrong-please-try-again-when-adding-images-via-site-editor.md b/docs/known-issues/en/error-something-went-wrong-please-try-again-when-adding-images-via-site-editor.md new file mode 100644 index 000000000..305b1c166 --- /dev/null +++ b/docs/known-issues/en/error-something-went-wrong-please-try-again-when-adding-images-via-site-editor.md @@ -0,0 +1,47 @@ +--- +title: 'Error "Something went wrong. Please try again." when adding images via Site Editor' +id: r3QVP1kp8HApP83bOi6t9 +status: PUBLISHED +createdAt: 2023-11-07T22:33:02.296Z +updatedAt: 2023-11-07T22:34:52.005Z +publishedAt: 2023-11-07T22:34:52.005Z +firstPublishedAt: 2023-11-07T22:33:03.046Z +contentType: knownIssue +productTeam: CMS +author: 2mXZkbi0oi061KicTExNjo +tag: CMS +slug: error-something-went-wrong-please-try-again-when-adding-images-via-site-editor +locale: en +kiStatus: Backlog +internalReference: 932126 +--- + +## Summary + + +When adding images via Site Editor, the message "`Something went wrong. Please try again.`" can occasionally occur. +This is due to the number of images per block. At the moment, we don't have an exact number of images that causes this issue, but we have noticed this behavior above 20 images in the same block. + + +## + +## Simulation + + + +- Access the CMS Site Editor (for example https://my-account-here.myvtex.com/admin/cms/site-editor); +- Select the block with the new images to be added; +- When the addition is saved, the message "`Something went wrong. Please try again.`" will appear in the bottom right-hand corner: + ![](https://vtexhelp.zendesk.com/attachments/token/97C4wewa6iz3f7bsmHtdnXu1H/?name=image.png) + + +## + +## Workaround + + +You can add the images directly to the theme, or break them into blocks with flex layout (ref https://developers.vtex.com/docs/apps/vtex.flex-layout). + + + + diff --git a/docs/known-issues/en/error-sww-on-product-pdp.md b/docs/known-issues/en/error-sww-on-product-pdp.md index 93d86f8f9..1d1bd9dbc 100644 --- a/docs/known-issues/en/error-sww-on-product-pdp.md +++ b/docs/known-issues/en/error-sww-on-product-pdp.md @@ -3,8 +3,8 @@ title: 'Error SWW on product PDP' id: 3DhuWocQwqiWxuAffdwYkg status: PUBLISHED createdAt: 2023-01-23T12:38:30.711Z -updatedAt: 2023-01-23T12:38:31.382Z -publishedAt: 2023-01-23T12:38:31.382Z +updatedAt: 2023-09-19T19:15:13.868Z +publishedAt: 2023-09-19T19:15:13.868Z firstPublishedAt: 2023-01-23T12:38:31.382Z contentType: knownIssue productTeam: Catalog @@ -19,7 +19,8 @@ internalReference: 738108 ## Summary -In some occasions, when opening the product PDP through the admin page (or the final domain) an error Something Went Wrong appears on the screen. +On some occasions, when opening the product PDP through the admin page (or the final domain) an error Something Went Wrong appears on the screen. +This behavior can happen due to previous category movements on the category tree causing a wrong validation of the product/sku specifications on the catalog system. ## @@ -27,9 +28,8 @@ In some occasions, when opening the product PDP through the admin page (or the f ## Simulation -This behavior can happen due to previous category movements on the category tree causing a wrong validation of the product/sku specifications on the catalog system. - -The real error message behind the SWW error (that can be checked via internal logs) is "Nome da variação do produto não encontrado." +Open the product PDP link +Get a Something Went Wrong on the front ## @@ -38,6 +38,10 @@ The real error message behind the SWW error (that can be checked via internal lo In order to correct this behavior, the specification causing the error must not have a value on the product. +OR +Any SKU specification must be filled in because it may be erroneously considered mandatory +(check if there is an SKU that has an unfilled specification, but the other SKUs of the product are filled) + diff --git a/docs/known-issues/en/error-triggered-by-overridden-token-in-legacy-paypal-connector-for-pending-payment-status.md b/docs/known-issues/en/error-triggered-by-overridden-token-in-legacy-paypal-connector-for-pending-payment-status.md index 8054793b8..d304e35fe 100644 --- a/docs/known-issues/en/error-triggered-by-overridden-token-in-legacy-paypal-connector-for-pending-payment-status.md +++ b/docs/known-issues/en/error-triggered-by-overridden-token-in-legacy-paypal-connector-for-pending-payment-status.md @@ -3,8 +3,8 @@ title: 'Error triggered by overridden TOKEN in legacy PayPal connector for pendi id: 5GrnhD8fwte7qu50Az8r3Y status: PUBLISHED createdAt: 2023-06-13T22:35:16.397Z -updatedAt: 2023-06-13T22:38:27.909Z -publishedAt: 2023-06-13T22:38:27.909Z +updatedAt: 2024-07-01T18:47:54.680Z +publishedAt: 2024-07-01T18:47:54.680Z firstPublishedAt: 2023-06-13T22:35:16.955Z contentType: knownIssue productTeam: Payments @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Payments slug: error-triggered-by-overridden-token-in-legacy-paypal-connector-for-pending-payment-status locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 308214 --- diff --git a/docs/known-issues/en/error-when-changing-an-index-if-the-fields-are-identical.md b/docs/known-issues/en/error-when-changing-an-index-if-the-fields-are-identical.md new file mode 100644 index 000000000..0d218a79d --- /dev/null +++ b/docs/known-issues/en/error-when-changing-an-index-if-the-fields-are-identical.md @@ -0,0 +1,43 @@ +--- +title: 'Error when changing an index if the fields are identical.' +id: Ckic7QH3kKyW3IA92A3Cm +status: PUBLISHED +createdAt: 2023-07-03T18:48:49.070Z +updatedAt: 2023-07-03T18:48:49.971Z +publishedAt: 2023-07-03T18:48:49.971Z +firstPublishedAt: 2023-07-03T18:48:49.971Z +contentType: knownIssue +productTeam: Storage +author: 2mXZkbi0oi061KicTExNjo +tag: Storage +slug: error-when-changing-an-index-if-the-fields-are-identical +locale: en +kiStatus: Backlog +internalReference: 854634 +--- + +## Summary + + +An update of a schema index can result in a 500 Internal Server error when there are no changes to be made, this means that the field values are identical to the current ones. +Performing a GET request on the API to check the indices reveals that no update is required, as the index is identical to the body provided in the PUT request. + + +## + +## Simulation + + + +1. Send a PUT request to update a schema index through the API, providing the necessary payload in the request body. +2. Verify the response from the API and observe if it returns a **500 Internal Server Error**. +3. Perform a subsequent GET request on the API to retrieve the schema indices and compare them to the body provided in the PUT request. + + +## + +## Workaround + + +N/A + diff --git a/docs/known-issues/en/error-when-changing-delivery-type-when-seller-has-recursion.md b/docs/known-issues/en/error-when-changing-delivery-type-when-seller-has-recursion.md index 9446afb3d..93788e9e6 100644 --- a/docs/known-issues/en/error-when-changing-delivery-type-when-seller-has-recursion.md +++ b/docs/known-issues/en/error-when-changing-delivery-type-when-seller-has-recursion.md @@ -3,8 +3,8 @@ title: 'Error when changing delivery type when seller has recursion' id: 7JLnqVWHz94sQZKMOGUkKC status: PUBLISHED createdAt: 2022-06-14T14:07:38.881Z -updatedAt: 2022-11-25T21:52:59.031Z -publishedAt: 2022-11-25T21:52:59.031Z +updatedAt: 2024-02-16T20:24:13.311Z +publishedAt: 2024-02-16T20:24:13.311Z firstPublishedAt: 2022-06-14T14:07:39.358Z contentType: knownIssue productTeam: Checkout @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Checkout slug: error-when-changing-delivery-type-when-seller-has-recursion locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 597915 --- diff --git a/docs/known-issues/en/error-when-publishing-dynamic-storage-data-entity.md b/docs/known-issues/en/error-when-publishing-dynamic-storage-data-entity.md new file mode 100644 index 000000000..344482ae3 --- /dev/null +++ b/docs/known-issues/en/error-when-publishing-dynamic-storage-data-entity.md @@ -0,0 +1,58 @@ +--- +title: 'Error when publishing dynamic storage data entity' +id: 1yNh5CV41vrrrU5F7Vj2tG +status: PUBLISHED +createdAt: 2023-10-04T16:33:03.051Z +updatedAt: 2023-10-04T16:37:00.614Z +publishedAt: 2023-10-04T16:37:00.614Z +firstPublishedAt: 2023-10-04T16:33:03.847Z +contentType: knownIssue +productTeam: Storage +author: 2mXZkbi0oi061KicTExNjo +tag: Storage +slug: error-when-publishing-dynamic-storage-data-entity +locale: en +kiStatus: Backlog +internalReference: 666357 +--- + +## Summary + + +When the store creates or updates a Data Entity and then tries to publish it, the following error may occurs: + + + Unexpected error. Please try again or contact customer support. + + + +## + +## Simulation + + + +- Access the Dynamic Storage system / Data Structure application (https://my-account-here.ds.vtexcrm.com.br); +- Access the Data Entities tab: + ![](https://vtexhelp.zendesk.com/attachments/token/65UPKYKl3vuaeweF46K91bpI5/?name=image.png) + +- Click on the disk icon to publish the Data Entity that was created or updated: + ![](https://vtexhelp.zendesk.com/attachments/token/C1nUZnpG8lmDWOL8wrXRBiGj0/?name=image.png) + +- Then the following message will be shown: + ![](https://vtexhelp.zendesk.com/attachments/token/DFKVanOk3noBMaN8aBd6CQssp/?name=image.png) + + Unexpected error. Please try again or contact customer support. + + + +## + +## Workaround + + +For these scenarios, a workaround is to open a ticket for VTEX, so that we can validate a possible update of this account's cluster. + + + + diff --git a/docs/known-issues/en/error-when-running-vtex-link-for-the-first-time.md b/docs/known-issues/en/error-when-running-vtex-link-for-the-first-time.md index 565eabfaa..9c960e92e 100644 --- a/docs/known-issues/en/error-when-running-vtex-link-for-the-first-time.md +++ b/docs/known-issues/en/error-when-running-vtex-link-for-the-first-time.md @@ -29,7 +29,7 @@ The error authorization message can change from `node`to `react` according to th 1. Install the VTEX CLI (Toolbelt) 2. Navigate towards the app's directory 3. Execute the "vtex-link" command through the terminal. -4. ![image (8)](https://images.ctfassets.net/alneenqid6w5/3NTzMXCKgM8GA6Y6eEKAA2/7d11d9a4e05ef1274beebe494bd8baf9/image__8_.png) +4. ![image (8)](//images.ctfassets.net/alneenqid6w5/3NTzMXCKgM8GA6Y6eEKAA2/7d11d9a4e05ef1274beebe494bd8baf9/image__8_.png) ## Workaround diff --git a/docs/known-issues/en/error-when-settling-transaction-with-2-cards-mercadopagov1.md b/docs/known-issues/en/error-when-settling-transaction-with-2-cards-mercadopagov1.md index 8e9235433..39abba534 100644 --- a/docs/known-issues/en/error-when-settling-transaction-with-2-cards-mercadopagov1.md +++ b/docs/known-issues/en/error-when-settling-transaction-with-2-cards-mercadopagov1.md @@ -3,8 +3,8 @@ title: 'Error when settling transaction with 2 cards - MercadoPagoV1' id: 1WFFLHywLePfl5v5IMhili status: PUBLISHED createdAt: 2022-03-03T21:30:42.237Z -updatedAt: 2022-11-25T22:05:14.074Z -publishedAt: 2022-11-25T22:05:14.074Z +updatedAt: 2024-02-16T20:27:28.600Z +publishedAt: 2024-02-16T20:27:28.600Z firstPublishedAt: 2022-03-03T21:30:42.610Z contentType: knownIssue productTeam: Payments @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Payments slug: error-when-settling-transaction-with-2-cards-mercadopagov1 locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 395943 --- diff --git a/docs/known-issues/en/error-when-trying-to-publish-or-link-an-app.md b/docs/known-issues/en/error-when-trying-to-publish-or-link-an-app.md new file mode 100644 index 000000000..9eda4231a --- /dev/null +++ b/docs/known-issues/en/error-when-trying-to-publish-or-link-an-app.md @@ -0,0 +1,46 @@ +--- +title: 'Error when trying to publish or link an app' +id: 2WPukfSHWzzIUjIzMJaAEK +status: PUBLISHED +createdAt: 2024-06-27T15:39:00.583Z +updatedAt: 2024-06-27T19:46:21.021Z +publishedAt: 2024-06-27T19:46:21.021Z +firstPublishedAt: 2024-06-27T15:39:01.543Z +contentType: knownIssue +productTeam: Apps +author: 2mXZkbi0oi061KicTExNjo +tag: Apps +slug: error-when-trying-to-publish-or-link-an-app +locale: en +kiStatus: Backlog +internalReference: 1056882 +--- + +## Summary + + +Our team investigated that this is normally associated with a huge app size being developed. This happens because the builder hub bursts its memory due to many files on the app. Delays in linking the app may also be associated with this issue + + +## + +## Simulation + + +Try using `vtex link` on an app with a huge size or a lot of files. You may receive the following errors: + + 11:51:13.298 - error: Workerpool Worker terminated Unexpectedly exitCode: `null` signalCode: `SIGABRT` workerpool.script: `/usr/local/data/service/src/node/utils/workers/worker.js` spawnArgs: `/usr/local/bin/node,/usr/local/data/service/src/node/utils/workers/worker.js` spawnfile: `/usr/local/bin/node` stdout: `null` stderr: `null` vtex.builder-hub@0.299.0 11:51:13.299 - error: App build failed with message: Workerpool Worker terminated Unexpectedly exitCode: `null` signalCode: `SIGABRT` workerpool.script: `/usr/local/data/service/src/node/utils/workers/worker.js` spawnArgs: `/usr/local/bin/node,/usr/local/data/service/src/node/utils/workers/worker.js` spawnfile: `/usr/local/bin/node` stdout: `null` stderr: `null` + + 13:30:05.456 - error: App ended with exit code 15. Will restart in 10s. service-node@6.38.3 + + + +## + +## Workaround + + +Analyze the size of the app and its files, if it is necessary try to divide the app into smaller apps so the size will be reduced. + + + diff --git a/docs/known-issues/en/event-inconsistency.md b/docs/known-issues/en/event-inconsistency.md index d985c5a30..363049a54 100644 --- a/docs/known-issues/en/event-inconsistency.md +++ b/docs/known-issues/en/event-inconsistency.md @@ -1,10 +1,10 @@ --- title: 'Event Inconsistency' id: 2YnhehJXuJcsy3f3Rezn6X -status: CHANGED +status: PUBLISHED createdAt: 2022-06-20T23:00:31.430Z -updatedAt: 2022-06-27T12:52:29.346Z -publishedAt: 2022-06-27T12:52:28.556Z +updatedAt: 2024-05-23T12:45:46.343Z +publishedAt: 2024-05-23T12:45:46.343Z firstPublishedAt: 2022-06-20T23:00:31.899Z contentType: knownIssue productTeam: Payments @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Payments slug: event-inconsistency locale: en -kiStatus: Scheduled +kiStatus: Fixed internalReference: 267299 --- @@ -20,9 +20,7 @@ internalReference: 267299 - - -When the user places an order in checkout, a new order flow is started. From this moment on, the VTEX gateway is consulted when the following order statuses are identified: "Payment pending" and "Verifying invoice". In the "Payment Pending" status, a payment notification is expected to be sent to the Orders module. During this period, some problems with event processing may occur.Although there is not only one root cause directly related to the processing event issue, any other internal or external issue linked to the notification system can cause the order flow to be blocked in "pending payment" status. +When the user places an order in checkout, a new order flow is started. From this moment on, the VTEX gateway is consulted when the following order statuses are identified: "Payment pending" and "Verifying invoice". In the "Payment Pending" status, a payment notification is expected to be sent to the Orders module. During this period, some problems with event processing may occur. Although there is not only one root cause directly related to the processing event issue, any other internal or external issue linked to the notification system can cause the order flow to be blocked in "pending payment" status. The message queue provides an asynchronous communication protocol, in which events are placed in a queue to be consumed at a predetermined time in the future. Thus, we've already mapped some scenarios where there is an inconsistency in this flow to categorize them and solve them one by one. @@ -31,25 +29,25 @@ The message queue provides an asynchronous communication protocol, in which even - Event stuck and not processed; - Processing errors that may cause database inconsistencies. -This KI refers explicitly to the scenarios mentioned above and is not intended to exhaust all possibilities of event processing problems that may occur. New root causes or related issues, such as bad responses from the provider (which happens regularly), can lead to situations where the order is stuck.Each case needs to be investigated individually in order to determine the root cause of the problem. +This KI refers explicitly to the scenarios mentioned above and is not intended to exhaust all possibilities of event processing problems that may occur. New root causes or related issues, such as bad responses from the provider (which happens regularly), can lead to situations where the order is stuck. Each case needs to be investigated individually to determine the root cause of the problem. +## ## Simulation - - There's no way to simulate this behavior. +## ## Workaround +Please contact our support team to manually reprocess the event. -Please contact our support team to manually reprocess the event. diff --git a/docs/known-issues/en/ew-ui-does-not-suggest-the-correct-item-to-be-returned-once-the-order-has-a-change.md b/docs/known-issues/en/ew-ui-does-not-suggest-the-correct-item-to-be-returned-once-the-order-has-a-change.md index 2c42772dd..19e913417 100644 --- a/docs/known-issues/en/ew-ui-does-not-suggest-the-correct-item-to-be-returned-once-the-order-has-a-change.md +++ b/docs/known-issues/en/ew-ui-does-not-suggest-the-correct-item-to-be-returned-once-the-order-has-a-change.md @@ -1,10 +1,10 @@ --- -title: 'ew UI does not suggest the correct Item to be returned once the order has a change' +title: 'New UI does not suggest the correct Item to be returned once the order has a change' id: 7hjZaUZ1GNiGjMnSKe0pZu status: PUBLISHED createdAt: 2023-01-18T17:05:53.889Z -updatedAt: 2023-01-18T17:05:54.590Z -publishedAt: 2023-01-18T17:05:54.590Z +updatedAt: 2024-05-28T18:33:17.977Z +publishedAt: 2024-05-28T18:33:17.977Z firstPublishedAt: 2023-01-18T17:05:54.590Z contentType: knownIssue productTeam: Order Management diff --git a/docs/known-issues/en/exclude-products-from-collection-not-working.md b/docs/known-issues/en/exclude-products-from-collection-not-working.md new file mode 100644 index 000000000..9d214c5bb --- /dev/null +++ b/docs/known-issues/en/exclude-products-from-collection-not-working.md @@ -0,0 +1,48 @@ +--- +title: 'Exclude products from collection not working.' +id: 102Z3QRDo07OM6IPJCDlsY +status: PUBLISHED +createdAt: 2023-10-20T16:30:13.646Z +updatedAt: 2023-10-20T16:30:14.840Z +publishedAt: 2023-10-20T16:30:14.840Z +firstPublishedAt: 2023-10-20T16:30:14.840Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: exclude-products-from-collection-not-working +locale: en +kiStatus: Backlog +internalReference: 923016 +--- + +## Summary + + +The account can create collections using the legacy version and add entire collections and brands. + +However, when trying to exclude some products of these collection or brands using the "exclusao" subcollection nothing happens. Despite no error messages appear, the skus continue to be on the collection. + + +## + +## Simulation + + + +1. Create a collection and add a category on the "Inclusão" subcollection group. +2. Create a "exclusão" subcollection group with at leat one product (all skus) on the add skus part. +3. Check that the sku continues to be on the collection; + + +## + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/en/expired-temporary-redirects-not-pointing-back-to-old-route.md b/docs/known-issues/en/expired-temporary-redirects-not-pointing-back-to-old-route.md new file mode 100644 index 000000000..8c1c6a621 --- /dev/null +++ b/docs/known-issues/en/expired-temporary-redirects-not-pointing-back-to-old-route.md @@ -0,0 +1,47 @@ +--- +title: 'Expired temporary redirects not pointing back to old route' +id: 1kI87EueEtHIyfZ4KmUJSF +status: PUBLISHED +createdAt: 2023-09-12T14:41:09.843Z +updatedAt: 2023-09-12T14:41:11.758Z +publishedAt: 2023-09-12T14:41:11.758Z +firstPublishedAt: 2023-09-12T14:41:11.758Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: expired-temporary-redirects-not-pointing-back-to-old-route +locale: en +kiStatus: Backlog +internalReference: 898062 +--- + +## Summary + + + +When a redirect route is created, the internal route is removed, but, when the redirect expires the route doesn't come back + + +## + +## Simulation + + + + +- Create a temporary redirect +- Check and this will redirect properly +- After the expiration date, check it again +- The original path/route will not load properly + + +## + +## Workaround + + +The route will only work again if you create it once again in the rewriter + + + diff --git a/docs/known-issues/en/explained-search-interface-overlapping-long-texts-between-different-areas-or-products.md b/docs/known-issues/en/explained-search-interface-overlapping-long-texts-between-different-areas-or-products.md new file mode 100644 index 000000000..a863722ca --- /dev/null +++ b/docs/known-issues/en/explained-search-interface-overlapping-long-texts-between-different-areas-or-products.md @@ -0,0 +1,42 @@ +--- +title: 'Explained search interface overlapping long texts between different areas or products' +id: 5BMYpoif30DAOjPOVHMDfS +status: PUBLISHED +createdAt: 2023-09-21T00:25:00.402Z +updatedAt: 2023-09-21T00:25:00.874Z +publishedAt: 2023-09-21T00:25:00.874Z +firstPublishedAt: 2023-09-21T00:25:00.874Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: explained-search-interface-overlapping-long-texts-between-different-areas-or-products +locale: en +kiStatus: Backlog +internalReference: 904482 +--- + +## Summary + + +The explained search admin page has problems with the merchandising rules and searchable field areas when a search or a product has too much information there, overlapping texts between different sections/products. + + +## + +## Simulation + + +Register a good number of words in a field that is searchable. + + +## + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/en/export-lots-of-productsskus-takes-long-time-and-sometimes-the-request-can-not-completed.md b/docs/known-issues/en/export-lots-of-productsskus-takes-long-time-and-sometimes-the-request-can-not-completed.md new file mode 100644 index 000000000..0ef893258 --- /dev/null +++ b/docs/known-issues/en/export-lots-of-productsskus-takes-long-time-and-sometimes-the-request-can-not-completed.md @@ -0,0 +1,38 @@ +--- +title: 'Export lots of products/SKUs takes long time and sometimes the request can not completed' +id: 4MBgn0t3jm698ZkkcF1o5G +status: PUBLISHED +createdAt: 2022-01-21T14:33:34.881Z +updatedAt: 2024-02-16T20:25:42.392Z +publishedAt: 2024-02-16T20:25:42.392Z +firstPublishedAt: 2024-01-23T15:58:51.944Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: export-lots-of-productsskus-takes-long-time-and-sometimes-the-request-can-not-completed +locale: en +kiStatus: No Fix +internalReference: 284386 +--- + +## Summary + + +Export lots of products/SKUs takes long time and sometimes the request can not completed. This problem also affects other catalog exports. + + +## + +## Simulation + + +Try to export more than 100k products. + +## + +## Workaround + + +Use the filter to filter the products in groups of less than 10000 products. + diff --git a/docs/known-issues/en/export-redirects-not-working-as-intended.md b/docs/known-issues/en/export-redirects-not-working-as-intended.md index dacd3c00f..a92cf654b 100644 --- a/docs/known-issues/en/export-redirects-not-working-as-intended.md +++ b/docs/known-issues/en/export-redirects-not-working-as-intended.md @@ -3,13 +3,13 @@ title: 'Export Redirects not working as intended' id: 5WoiJDQCSMDCwCn1auNwC4 status: PUBLISHED createdAt: 2022-04-05T12:53:18.824Z -updatedAt: 2022-11-25T21:54:34.008Z -publishedAt: 2022-11-25T21:54:34.008Z +updatedAt: 2024-01-29T18:40:08.833Z +publishedAt: 2024-01-29T18:40:08.833Z firstPublishedAt: 2022-04-05T12:53:19.875Z contentType: knownIssue -productTeam: CMS +productTeam: Store Framework author: 2mXZkbi0oi061KicTExNjo -tag: CMS +tag: Store Framework slug: export-redirects-not-working-as-intended locale: en kiStatus: Backlog @@ -20,15 +20,31 @@ internalReference: 537962 -When you try to export the redirect, either though the terminal or through the page on the CMS it brings different sizes of file, with possible different results inside, this isn't the expected behavior since there's no changes done on the redirects that could explain the differences. +When you try to export the redirect, either through the terminal or through the page on the CMS it brings different sizes of files, with possible different results inside, this isn't the expected behavior since there are no changes done on the redirects that could explain the differences. +## + ## Simulation +(Terminal) Follow the steps on the documentation: https://developers.vtex.com/vtex-developer-docs/docs/vtex-io-documentation-managing-url-redirects + +Check the files returned and you can see in some cases the difference between the two files extracted. + +(Admin UI) Go the the admin > CMS > Redirects change between the pages on the pagination and click on export you will see the differences in the files that are returned. + + +## + ## Workaround +N/A + + + + diff --git a/docs/known-issues/en/export-the-csv-in-the-sales-performance-module.md b/docs/known-issues/en/export-the-csv-in-the-sales-performance-module.md index b34249c6d..2a50cefb9 100644 --- a/docs/known-issues/en/export-the-csv-in-the-sales-performance-module.md +++ b/docs/known-issues/en/export-the-csv-in-the-sales-performance-module.md @@ -3,13 +3,13 @@ title: 'Export the CSV in the sales performance module' id: 7qnlFfnImq7N6Nrz0xIT8L status: PUBLISHED createdAt: 2023-05-11T13:42:36.411Z -updatedAt: 2023-05-11T13:42:37.027Z -publishedAt: 2023-05-11T13:42:37.027Z +updatedAt: 2023-09-13T20:08:40.788Z +publishedAt: 2023-09-13T20:08:40.788Z firstPublishedAt: 2023-05-11T13:42:37.027Z contentType: knownIssue -productTeam: Admin +productTeam: Analytics author: 2mXZkbi0oi061KicTExNjo -tag: Admin +tag: Analytics slug: export-the-csv-in-the-sales-performance-module locale: en kiStatus: Backlog diff --git a/docs/known-issues/en/exporting-sku-images-for-accounts-starting-with-ht-or-p-get-this-character-cut-in-the-image-url-rows.md b/docs/known-issues/en/exporting-sku-images-for-accounts-starting-with-ht-or-p-get-this-character-cut-in-the-image-url-rows.md new file mode 100644 index 000000000..cc2cc1ff1 --- /dev/null +++ b/docs/known-issues/en/exporting-sku-images-for-accounts-starting-with-ht-or-p-get-this-character-cut-in-the-image-url-rows.md @@ -0,0 +1,48 @@ +--- +title: "Exporting SKU images for accounts starting with 'h','t' or 'p' get this character cut in the "Image URL" rows." +id: 1IZdnE8IGwkBlbcFhjLrzn +status: PUBLISHED +createdAt: 2023-10-13T15:20:49.703Z +updatedAt: 2023-10-13T15:20:50.483Z +publishedAt: 2023-10-13T15:20:50.483Z +firstPublishedAt: 2023-10-13T15:20:50.483Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: exporting-sku-images-for-accounts-starting-with-ht-or-p-get-this-character-cut-in-the-image-url-rows +locale: en +kiStatus: Backlog +internalReference: 919199 +--- + +## Summary + + +The SKU image report, /admin/Site/ProdutoImagemExportacao.aspx, for accountnames that start with "h", "t" or "p", such as "testaccount", wil lshow a missing character in the export sheeto for the imageURL row. + + +## + +## Simulation + + +1 - for an account that starts with the mentioned initial characters, go to /admin/Site/ProdutoImagemExportacao.aspx and export a sheet for any sku that has at least 1 image. +2 - open the exported sheet and check the column "UrlImagem": it'll be without the initial character + +For instance, if the account is named "testaccount": + + ![](https://vtexhelp.zendesk.com/attachments/token/3VxPtxFSDjU1obEtgqkS16BXM/?name=image.png) + + +## + +## Workaround + + +Create a subaccount starting with another character (for instance, "mytestaccount") and access the export UI using this subaccount. The export then will show the whole URL string without any incorrect trims. + + + + + diff --git a/docs/known-issues/en/facebook-today-facebook-looks-at-sellingprice-and-listprice-to-update-the-price-in-the-facebook-catalog.md b/docs/known-issues/en/facebook-today-facebook-looks-at-sellingprice-and-listprice-to-update-the-price-in-the-facebook-catalog.md new file mode 100644 index 000000000..15eb3d5f8 --- /dev/null +++ b/docs/known-issues/en/facebook-today-facebook-looks-at-sellingprice-and-listprice-to-update-the-price-in-the-facebook-catalog.md @@ -0,0 +1,50 @@ +--- +title: '[Facebook] Today Facebook looks at sellingPrice and listPrice to update the price in the Facebook catalog' +id: 4CDh12JM3y9AqBnuGDHgnT +status: PUBLISHED +createdAt: 2024-04-03T12:41:15.144Z +updatedAt: 2024-04-03T12:41:16.005Z +publishedAt: 2024-04-03T12:41:16.005Z +firstPublishedAt: 2024-04-03T12:41:16.005Z +contentType: knownIssue +productTeam: Connections +author: 2mXZkbi0oi061KicTExNjo +tag: Connections +slug: facebook-today-facebook-looks-at-sellingprice-and-listprice-to-update-the-price-in-the-facebook-catalog +locale: en +kiStatus: Backlog +internalReference: 924411 +--- + +## Summary + + +Today Facebook looks at sellingPrice and listPrice to update the price in the Facebook catalog. + + +## + +## Simulation + + +Seller is using unitMultiplier = 0.5 + +Checkout makes the following calculation when the item has a multiplier unit, so sellingPrice = price * unitMultiplier = 3999 * 0.5 = 1999.5. Checkout rounding will ignore the decimal and consider 1999 + +What is the problem with this calculation? +When the seller uses 0.5, for example, on Facebook we are updating it as the settlement price on Facebook. +2. When the seller uses a multiplier greater than 1.39, it falls within the promotional price even though it is higher than the listPrice + + + +## + +## Workaround + + +seller use unitMultiplier = 10000 + + + + + diff --git a/docs/known-issues/en/facets-from-the-segment-affecting-breadcrumbs-page-title-and-additional-filters.md b/docs/known-issues/en/facets-from-the-segment-affecting-breadcrumbs-page-title-and-additional-filters.md new file mode 100644 index 000000000..81a6aaad3 --- /dev/null +++ b/docs/known-issues/en/facets-from-the-segment-affecting-breadcrumbs-page-title-and-additional-filters.md @@ -0,0 +1,48 @@ +--- +title: 'Facets from the Segment affecting breadcrumbs, page title, and additional filters' +id: 3lBgcsjxiZxoDvnPhbMXgo +status: PUBLISHED +createdAt: 2024-06-27T22:57:42.875Z +updatedAt: 2024-06-27T22:57:43.965Z +publishedAt: 2024-06-27T22:57:43.965Z +firstPublishedAt: 2024-06-27T22:57:43.965Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: facets-from-the-segment-affecting-breadcrumbs-page-title-and-additional-filters +locale: en +kiStatus: Backlog +internalReference: 1057254 +--- + +## Summary + + +The "facets" property stored at the Segment/Session for a navigation context works to limit search results to predefined filters. For example, it is used by "B2B Organizations" to restrict what a user can see in the store. + +These facets may affect the behavior for page titles and breadcrumbs by generating unexpected values that are not part of the filters applied on the page. All filters are considered while generating these values, not only the explicit filters from the page, which should ignore the facets from Segment. + +It can also affect the page URL as you apply additional filters, which will be merged with the facets from Segment. + + +## + +## Simulation + + + +- Attach a user to a B2B Organization that is limited to some product collections (A); +- Create a landing page which shows a different collection (B); +- The breadcrumbs and page title may show the name of collection A instead of collection B +- Select additional search filters in the landing page, as a category or brand; +- Notice that the URL (and also breadcrumbs and page title) will also show collection A instead of staying limited to collection B. + + +## + +## Workaround + + +N/A + diff --git a/docs/known-issues/en/failure-on-the-cancellation-ppp-when-cancellationidnull.md b/docs/known-issues/en/failure-on-the-cancellation-ppp-when-cancellationidnull.md index 52e7735a9..236f02d2a 100644 --- a/docs/known-issues/en/failure-on-the-cancellation-ppp-when-cancellationidnull.md +++ b/docs/known-issues/en/failure-on-the-cancellation-ppp-when-cancellationidnull.md @@ -3,8 +3,8 @@ title: 'Failure on the cancellation (PPP) when cancellationId=null' id: 4yNCRQ1xhA8lEp5AGRs5eu status: PUBLISHED createdAt: 2022-06-21T21:37:04.567Z -updatedAt: 2022-11-25T22:07:04.838Z -publishedAt: 2022-11-25T22:07:04.838Z +updatedAt: 2023-08-11T19:16:35.985Z +publishedAt: 2023-08-11T19:16:35.985Z firstPublishedAt: 2022-06-21T21:37:05.374Z contentType: knownIssue productTeam: Payments @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Payments slug: failure-on-the-cancellation-ppp-when-cancellationidnull locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 333897 --- diff --git a/docs/known-issues/en/failure-to-add-data-in-the-deliver-to-another-address-step-causes-the-go-to-payment-button-to-disappear.md b/docs/known-issues/en/failure-to-add-data-in-the-deliver-to-another-address-step-causes-the-go-to-payment-button-to-disappear.md new file mode 100644 index 000000000..f49c46968 --- /dev/null +++ b/docs/known-issues/en/failure-to-add-data-in-the-deliver-to-another-address-step-causes-the-go-to-payment-button-to-disappear.md @@ -0,0 +1,45 @@ +--- +title: 'Failure to add data in the "deliver to another address" step causes the "go to payment" button to disappear' +id: cdZO8gGXDB1JZSj42AnVh +status: PUBLISHED +createdAt: 2022-01-24T21:42:52.750Z +updatedAt: 2023-10-13T15:29:14.854Z +publishedAt: 2023-10-13T15:29:14.854Z +firstPublishedAt: 2023-10-13T15:29:14.854Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: failure-to-add-data-in-the-deliver-to-another-address-step-causes-the-go-to-payment-button-to-disappear +locale: en +kiStatus: Backlog +internalReference: 467419 +--- + +## Summary + + +During the checkout stage, in the step of filling in the shipping data, by clicking on the option "Deliver to another address", if no address is added and the shopper comes back to the address list (using the button "back to address book") the button "Go to payment" disappears. + + +## + +## Simulation + + + +- During the Checkout stage, when filling in the shipping data, if there is a list of addresses, click on "Deliver to another address"; +- Do not add any address and return to the shipping data by clicking on the "Back to address list" button; +- The "Go to payment" button disappears. + + +## + +## Workaround + + +For the button to be displayed again, just click on one of the addresses in the address book. However, there is no workaround to prevent this behavior. + + + + diff --git a/docs/known-issues/en/faststore-cart-merges-assembly-line-items.md b/docs/known-issues/en/faststore-cart-merges-assembly-line-items.md new file mode 100644 index 000000000..6c0353007 --- /dev/null +++ b/docs/known-issues/en/faststore-cart-merges-assembly-line-items.md @@ -0,0 +1,43 @@ +--- +title: 'FastStore cart merges assembly line items' +id: 4NBNaTZpr6PnRxPfrtGj77 +status: PUBLISHED +createdAt: 2024-06-14T17:25:47.764Z +updatedAt: 2024-06-14T17:25:48.655Z +publishedAt: 2024-06-14T17:25:48.655Z +firstPublishedAt: 2024-06-14T17:25:48.655Z +contentType: knownIssue +productTeam: FastStore +author: 2mXZkbi0oi061KicTExNjo +tag: FastStore +slug: faststore-cart-merges-assembly-line-items +locale: en +kiStatus: Backlog +internalReference: 1050068 +--- + +## Summary + + +If the same assembly option is added to different products FastStore will merge them into a single line item. + + +## + +## Simulation + + +Try to add two or more products that have the same assembly item to the cart, the products will be added on the same line + + +## + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/en/faststore-facets-considering-not-removing-facets-set-to-ne-hidden.md b/docs/known-issues/en/faststore-facets-considering-not-removing-facets-set-to-ne-hidden.md new file mode 100644 index 000000000..98d5c300e --- /dev/null +++ b/docs/known-issues/en/faststore-facets-considering-not-removing-facets-set-to-ne-hidden.md @@ -0,0 +1,48 @@ +--- +title: 'Faststore facets considering not removing facets set to ne hidden' +id: 4EElvOEvMzcu52fhNOVJGM +status: PUBLISHED +createdAt: 2024-05-08T18:35:17.015Z +updatedAt: 2024-05-08T18:36:15.922Z +publishedAt: 2024-05-08T18:36:15.922Z +firstPublishedAt: 2024-05-08T18:35:18.742Z +contentType: knownIssue +productTeam: FastStore +author: 2mXZkbi0oi061KicTExNjo +tag: FastStore +slug: faststore-facets-considering-not-removing-facets-set-to-ne-hidden +locale: en +kiStatus: Backlog +internalReference: 1029837 +--- + +## Summary + + + +The expected behavior in IS facets API is to not bring facets with hidden true, but, there are some exceptions for that, for example when the facet is selected in the query, the API brings the facet in the results with the hidden prop as true, and we are not considering this information + + +## + +## Simulation + + + +Filter for a query with the hidden facet, like for example: + +https://storeframework.vtex.app/new-collection?productclusternames=new-collection&fuzzy=0&operator=and&facets=productclusternames%2Cfuzzy%2Coperator&sort=score_desc&page=0 + +In this case, productClusterNames is set as hidden but, since it's being filtered, it displays in the filter navigator + + +## + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/en/faststore-search-api-considering-fuzzy-as-auto-as-default.md b/docs/known-issues/en/faststore-search-api-considering-fuzzy-as-auto-as-default.md new file mode 100644 index 000000000..1410bcb53 --- /dev/null +++ b/docs/known-issues/en/faststore-search-api-considering-fuzzy-as-auto-as-default.md @@ -0,0 +1,43 @@ +--- +title: 'Faststore search api considering fuzzy as auto as default' +id: 2zedXBMhlD8pu4gZMXsrSp +status: PUBLISHED +createdAt: 2023-08-28T23:35:04.009Z +updatedAt: 2024-03-27T14:10:53.090Z +publishedAt: 2024-03-27T14:10:53.090Z +firstPublishedAt: 2023-08-28T23:35:04.608Z +contentType: knownIssue +productTeam: FastStore +author: 2mXZkbi0oi061KicTExNjo +tag: FastStore +slug: faststore-search-api-considering-fuzzy-as-auto-as-default +locale: en +kiStatus: Fixed +internalReference: 889321 +--- + +## Summary + + +In package @fatstore/api, for the Intelligent Search resolver, we are considering fuzzy as auto by default when it should be 0, this is causing the behavior of fuzzy to be applied causing a "fake missmatch" in search results when we really have an exact match with the searched term, but, we display more results regardless that + + +## + +## Simulation + + +This is easy to be replicable when you search for any product, sku, or ref ID, the expected result is to display only products that matches with the ID, but, it will display more than one + + +## + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/en/faststore-v1-dont-return-seo-information-on-graphql-query.md b/docs/known-issues/en/faststore-v1-dont-return-seo-information-on-graphql-query.md new file mode 100644 index 000000000..75b75a676 --- /dev/null +++ b/docs/known-issues/en/faststore-v1-dont-return-seo-information-on-graphql-query.md @@ -0,0 +1,46 @@ +--- +title: "Faststore V1 don't return SEO information on Graphql query" +id: 4nZnX8sj9J90xtkNpYIgZ4 +status: PUBLISHED +createdAt: 2023-11-01T17:08:35.090Z +updatedAt: 2023-11-01T17:13:13.061Z +publishedAt: 2023-11-01T17:13:13.061Z +firstPublishedAt: 2023-11-01T17:08:35.767Z +contentType: knownIssue +productTeam: FastStore +author: 2mXZkbi0oi061KicTExNjo +tag: FastStore +slug: faststore-v1-dont-return-seo-information-on-graphql-query +locale: en +kiStatus: No Fix +internalReference: 929029 +--- + +## Summary + + +When accessing the Graphql playground to run queries on Faststore V1 we have a product query. The documentation states that the SEO field of that query should return the SEO information, but this is not happening. + + +## + +## Simulation + + + +- access your store using the Graphql playground +- run the product query with the SEO fields +- compare with the SEO product information on the catalog + + +## + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/en/fetchmore-keeping-the-nextpage-status-and-crashing-the-pagination.md b/docs/known-issues/en/fetchmore-keeping-the-nextpage-status-and-crashing-the-pagination.md index 01d841092..b1ba7e4c3 100644 --- a/docs/known-issues/en/fetchmore-keeping-the-nextpage-status-and-crashing-the-pagination.md +++ b/docs/known-issues/en/fetchmore-keeping-the-nextpage-status-and-crashing-the-pagination.md @@ -3,8 +3,8 @@ title: 'FetchMore keeping the nextPage status and crashing the pagination' id: 3hyeUjVRNKE8A2UYIQiw2x status: PUBLISHED createdAt: 2022-04-11T20:53:26.480Z -updatedAt: 2022-11-25T21:58:27.486Z -publishedAt: 2022-11-25T21:58:27.486Z +updatedAt: 2024-07-01T18:48:17.176Z +publishedAt: 2024-07-01T18:48:17.176Z firstPublishedAt: 2022-04-11T20:53:26.870Z contentType: knownIssue productTeam: Intelligent Search @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Intelligent Search slug: fetchmore-keeping-the-nextpage-status-and-crashing-the-pagination locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 560014 --- diff --git a/docs/known-issues/en/field-currency-decimal-places-in-trade-policy-not-reflecting-on-pdpplp.md b/docs/known-issues/en/field-currency-decimal-places-in-trade-policy-not-reflecting-on-pdpplp.md index 0b93f1f38..78c7a7030 100644 --- a/docs/known-issues/en/field-currency-decimal-places-in-trade-policy-not-reflecting-on-pdpplp.md +++ b/docs/known-issues/en/field-currency-decimal-places-in-trade-policy-not-reflecting-on-pdpplp.md @@ -3,8 +3,8 @@ title: 'Field Currency decimal places in Trade Policy not reflecting on PDP/PLP' id: 1QxxwRvFDUVnGHh5icIPpo status: PUBLISHED createdAt: 2022-11-09T17:40:35.832Z -updatedAt: 2022-11-25T21:41:45.862Z -publishedAt: 2022-11-25T21:41:45.862Z +updatedAt: 2024-02-16T20:24:30.832Z +publishedAt: 2024-02-16T20:24:30.832Z firstPublishedAt: 2022-11-09T17:40:36.610Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: field-currency-decimal-places-in-trade-policy-not-reflecting-on-pdpplp locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 695044 --- diff --git a/docs/known-issues/en/field-exchanges-and-returns-is-not-updating-on-seller-management-ui-after-save.md b/docs/known-issues/en/field-exchanges-and-returns-is-not-updating-on-seller-management-ui-after-save.md index 3722ddde8..f344e694a 100644 --- a/docs/known-issues/en/field-exchanges-and-returns-is-not-updating-on-seller-management-ui-after-save.md +++ b/docs/known-issues/en/field-exchanges-and-returns-is-not-updating-on-seller-management-ui-after-save.md @@ -3,8 +3,8 @@ title: 'Field "Exchanges and returns" is not updating on seller management UI af id: 1z8LrsbGk5B2ejZ1PV9vaB status: PUBLISHED createdAt: 2022-11-01T17:47:30.359Z -updatedAt: 2022-11-25T22:00:22.743Z -publishedAt: 2022-11-25T22:00:22.743Z +updatedAt: 2023-10-30T19:28:26.143Z +publishedAt: 2023-10-30T19:28:26.143Z firstPublishedAt: 2022-11-01T17:47:31.132Z contentType: knownIssue productTeam: Marketplace @@ -12,26 +12,21 @@ author: 2mXZkbi0oi061KicTExNjo tag: Marketplace slug: field-exchanges-and-returns-is-not-updating-on-seller-management-ui-after-save locale: en -kiStatus: Backlog +kiStatus: Fixed internalReference: 689886 --- ## Summary - After saving the field "Exchanges and returns" on the UI the information is first updated but if we try to leave the management area or refresh the page the information is lost. - - The info showed on the UI is the same as the field "Shipping Policy". - - However, this seems to be happening only on the UI, via API the information is correct. - +## ## Simulation @@ -42,9 +37,14 @@ However, this seems to be happening only on the UI, via API the information is c 3. Enter again the same seller and check that the information is not correct. +## ## Workaround There is no need to workaround, the information is correct on the system's backend. + + + + diff --git a/docs/known-issues/en/fields-in-the-orderform-configuration-are-updated-to-null-when-there-is-any-change-in-order-management-settings.md b/docs/known-issues/en/fields-in-the-orderform-configuration-are-updated-to-null-when-there-is-any-change-in-order-management-settings.md index 3c5c6d674..6f2931a09 100644 --- a/docs/known-issues/en/fields-in-the-orderform-configuration-are-updated-to-null-when-there-is-any-change-in-order-management-settings.md +++ b/docs/known-issues/en/fields-in-the-orderform-configuration-are-updated-to-null-when-there-is-any-change-in-order-management-settings.md @@ -3,16 +3,16 @@ title: 'Fields in the orderForm Configuration are updated to null when there is id: jKGnwUGdfmCXtKjGPe6hj status: PUBLISHED createdAt: 2023-02-06T21:00:09.224Z -updatedAt: 2023-04-03T14:22:00.794Z -publishedAt: 2023-04-03T14:22:00.794Z +updatedAt: 2024-05-09T12:44:51.823Z +publishedAt: 2024-05-09T12:44:51.823Z firstPublishedAt: 2023-02-06T21:00:09.753Z contentType: knownIssue -productTeam: Checkout +productTeam: Order Management author: 2mXZkbi0oi061KicTExNjo -tag: Checkout +tag: Order Management slug: fields-in-the-orderform-configuration-are-updated-to-null-when-there-is-any-change-in-order-management-settings locale: en -kiStatus: Backlog +kiStatus: Fixed internalReference: 748404 --- diff --git a/docs/known-issues/en/file-manager-upload-with-two-one-more-existent-files-does-not-update-all-the-files-only-the-first.md b/docs/known-issues/en/file-manager-upload-with-two-one-more-existent-files-does-not-update-all-the-files-only-the-first.md index 7c1cbd27b..9397c36b3 100644 --- a/docs/known-issues/en/file-manager-upload-with-two-one-more-existent-files-does-not-update-all-the-files-only-the-first.md +++ b/docs/known-issues/en/file-manager-upload-with-two-one-more-existent-files-does-not-update-all-the-files-only-the-first.md @@ -3,8 +3,8 @@ title: 'File Manager upload with two one more existent files does not update all id: 2LHdzsFFe83E1Tf0Z4j66y status: PUBLISHED createdAt: 2022-03-17T00:20:51.454Z -updatedAt: 2022-11-25T22:10:54.509Z -publishedAt: 2022-11-25T22:10:54.509Z +updatedAt: 2024-02-16T20:23:18.080Z +publishedAt: 2024-02-16T20:23:18.080Z firstPublishedAt: 2022-03-17T00:20:52.317Z contentType: knownIssue productTeam: Portal @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Portal slug: file-manager-upload-with-two-one-more-existent-files-does-not-update-all-the-files-only-the-first locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 418253 --- @@ -22,6 +22,7 @@ internalReference: 418253 File Manager upload with two one more existent files does not update all the files, only the first +## ## Simulation @@ -35,6 +36,7 @@ This warning is telling us only about one file, the second one is not being vali - Both files upload, but only one will replace the older one. +## ## Workaround diff --git a/docs/known-issues/en/filter-by-skuname-on-sales-performance-is-not-accepting-uppercase.md b/docs/known-issues/en/filter-by-skuname-on-sales-performance-is-not-accepting-uppercase.md index 63418c8b8..6fb8a987f 100644 --- a/docs/known-issues/en/filter-by-skuname-on-sales-performance-is-not-accepting-uppercase.md +++ b/docs/known-issues/en/filter-by-skuname-on-sales-performance-is-not-accepting-uppercase.md @@ -3,8 +3,8 @@ title: ' Filter by SkuName on Sales Performance is not accepting uppercase.' id: 3FCDeEn8xmEvOXKgBxqyL5 status: PUBLISHED createdAt: 2022-08-16T18:06:02.919Z -updatedAt: 2022-11-30T19:08:14.148Z -publishedAt: 2022-11-30T19:08:14.148Z +updatedAt: 2024-02-16T20:24:21.760Z +publishedAt: 2024-02-16T20:24:21.760Z firstPublishedAt: 2022-08-16T18:06:03.474Z contentType: knownIssue productTeam: Analytics @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Analytics slug: filter-by-skuname-on-sales-performance-is-not-accepting-uppercase locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 639219 --- diff --git a/docs/known-issues/en/filter-productclusterids-is-overwritten-by-productclusternames-while-applying-additional-filters.md b/docs/known-issues/en/filter-productclusterids-is-overwritten-by-productclusternames-while-applying-additional-filters.md new file mode 100644 index 000000000..63b83138b --- /dev/null +++ b/docs/known-issues/en/filter-productclusterids-is-overwritten-by-productclusternames-while-applying-additional-filters.md @@ -0,0 +1,44 @@ +--- +title: 'Filter "productClusterIds" is overwritten by "productClusterNames" while applying additional filters' +id: 3d4BIZQBZgeK3eKwT8B1PZ +status: PUBLISHED +createdAt: 2023-09-13T22:42:57.138Z +updatedAt: 2023-09-21T18:04:57.946Z +publishedAt: 2023-09-21T18:04:57.946Z +firstPublishedAt: 2023-09-13T22:42:57.682Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: filter-productclusterids-is-overwritten-by-productclusternames-while-applying-additional-filters +locale: en +kiStatus: Backlog +internalReference: 899508 +--- + +## Summary + + +When a search is started from the filter "productClusterIds", applying any additional filter will convert it to "productClusterNames", losing the characteristic of presenting the items with the sorting manually defined at the product collection. + + +## + +## Simulation + + +The scenario can be seen on any page, like `"store.com/111?map=productClusterIds"`, and applying any additional filter, like a category, specification, etc. + +The user will be directed to `"store.com/clothing/special-sale?initialMap=productClusterIds&initialQuery=111&map=category,productclusternames"`. + + +## + +## Workaround + + +There's no workaround for the specific issue if you need the special sorting, but be sure to use "productClusterIds" only in required scenarios. Otherwise, use the filter as "productClusterNames". + + + + diff --git a/docs/known-issues/en/filters-by-sku-specifications-not-considering-regionalized-availability.md b/docs/known-issues/en/filters-by-sku-specifications-not-considering-regionalized-availability.md new file mode 100644 index 000000000..bbbf12665 --- /dev/null +++ b/docs/known-issues/en/filters-by-sku-specifications-not-considering-regionalized-availability.md @@ -0,0 +1,49 @@ +--- +title: 'Filters by SKU specifications not considering regionalized availability' +id: 3CeTfHaNBfhrC5qIi3nTLh +status: PUBLISHED +createdAt: 2024-06-05T20:52:53.211Z +updatedAt: 2024-06-05T20:52:54.055Z +publishedAt: 2024-06-05T20:52:54.055Z +firstPublishedAt: 2024-06-05T20:52:54.055Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: filters-by-sku-specifications-not-considering-regionalized-availability +locale: en +kiStatus: Backlog +internalReference: 1045111 +--- + +## Summary + + +Filtering the search by an SKU specification will also apply a filter by SKU availability, removing products where the selected variation is stockout, but it doesn't apply to regionalized stores. + +Regionalized navigations may return products where the filtered variation is unavailable because the indexed availability for an SKU specification is based on all regular and whitelabel sellers. + + +## + +## Simulation + + +Considering a store with two sellers and the following availability matrix for a specific product: + +- size: small; seller A: available; seller B: unavailable +- size: large; seller A: unavailable; seller B: unavailable + +In a navigation with "regionId: seller B", filtering by "size: small" will return the product (as it were available) and "size: large" will hide the product (because it's unavailable everywhere). + + +## + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/en/filters-hidden-from-the-store-are-also-hidden-from-intelligent-search-admin-pages.md b/docs/known-issues/en/filters-hidden-from-the-store-are-also-hidden-from-intelligent-search-admin-pages.md new file mode 100644 index 000000000..0251d92ae --- /dev/null +++ b/docs/known-issues/en/filters-hidden-from-the-store-are-also-hidden-from-intelligent-search-admin-pages.md @@ -0,0 +1,38 @@ +--- +title: 'Filters hidden from the store are also hidden from Intelligent Search admin pages' +id: 3TvpIUFzdXWesADHDhjyLQ +status: PUBLISHED +createdAt: 2022-02-23T21:59:22.607Z +updatedAt: 2023-10-19T16:24:57.801Z +publishedAt: 2023-10-19T16:24:57.801Z +firstPublishedAt: 2022-02-23T21:59:22.977Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: filters-hidden-from-the-store-are-also-hidden-from-intelligent-search-admin-pages +locale: en +kiStatus: Backlog +internalReference: 416638 +--- + +## Summary + + +Some specifications have internal usage or scenarios that need to be hidden, but the store needs that specification for purposes of the search, like using it for Merch Rules. + + +## + +## Simulation + + +On some accounts, the SKU specification "color" does not appear as an option under "Use SKU specifications to display individual products in search results". We see that "color" is one of the specifications under "Hide facets". + + + +## Workaround + + +Remove the attribute from the "hide facets" configuration, create the merchandising rule or do the expected configuration, and hide the attribute again. + diff --git a/docs/known-issues/en/final-domain-different-from-myvtex-due-to-old-component-version-on-site-editor.md b/docs/known-issues/en/final-domain-different-from-myvtex-due-to-old-component-version-on-site-editor.md new file mode 100644 index 000000000..987ea29ca --- /dev/null +++ b/docs/known-issues/en/final-domain-different-from-myvtex-due-to-old-component-version-on-site-editor.md @@ -0,0 +1,45 @@ +--- +title: 'Final domain different from myvtex due to old component version on Site Editor' +id: 7bf2mMbpcxUd6Q32DYP6vz +status: PUBLISHED +createdAt: 2023-12-05T18:07:50.089Z +updatedAt: 2024-01-26T17:52:03.169Z +publishedAt: 2024-01-26T17:52:03.169Z +firstPublishedAt: 2023-12-05T18:07:50.675Z +contentType: knownIssue +productTeam: CMS +author: 2mXZkbi0oi061KicTExNjo +tag: CMS +slug: final-domain-different-from-myvtex-due-to-old-component-version-on-site-editor +locale: en +kiStatus: Backlog +internalReference: 948071 +--- + +## Summary + + +Sometimes you can make changes on Site Editor and those changes are reflected on the myvtex environment, but when you try to update the final domain, those changes are not being reflected. This normally happens when the component you're trying to change has more than one version. The front keeps using the inactive version of the component while the myvtex is using the active version. The only way to solve this is by deleting the inactive version of the component. + + +## + +## Simulation + + + +- Try to change something on the site editor on a new version of a component +- Check if your changes are being reflected on the final domain and in the myvtex environment + + +## + +## Workaround + + +Delete the old version, this will make the final domain use the right version of the component + + + + + diff --git a/docs/known-issues/en/first-address-in-the-address-list-incomplete-does-not-fill-the-profileshipping-data-at-checkout.md b/docs/known-issues/en/first-address-in-the-address-list-incomplete-does-not-fill-the-profileshipping-data-at-checkout.md new file mode 100644 index 000000000..b173a00da --- /dev/null +++ b/docs/known-issues/en/first-address-in-the-address-list-incomplete-does-not-fill-the-profileshipping-data-at-checkout.md @@ -0,0 +1,45 @@ +--- +title: 'First address in the address list incomplete does not fill the profile/shipping data at checkout' +id: 2AqDZb1AGBjmeMOBU0JkLQ +status: PUBLISHED +createdAt: 2024-01-03T20:44:07.692Z +updatedAt: 2024-01-03T20:49:41.249Z +publishedAt: 2024-01-03T20:49:41.249Z +firstPublishedAt: 2024-01-03T20:44:11.604Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: first-address-in-the-address-list-incomplete-does-not-fill-the-profileshipping-data-at-checkout +locale: en +kiStatus: Backlog +internalReference: 366975 +--- + +## Summary + + +When a user has more than one address in their profile and the first address in the address list is incomplete, regardless of whether the others are valid, the checkout does not automatically populate their profile/shipping data after adding their email. + + +## + +## Simulation + + + +- Add 2 addresses to a profile, where the 1st one is incomplete; +- Assemble a cart, and add the email; +- No profile/address data is filled. + + +## + +## Workaround + + +Remove the incomplete address from the profile via Master Data + + + + diff --git a/docs/known-issues/en/first-digit-is-removed-from-corporatedocument-if-starts-with-letters.md b/docs/known-issues/en/first-digit-is-removed-from-corporatedocument-if-starts-with-letters.md new file mode 100644 index 000000000..8fe53524b --- /dev/null +++ b/docs/known-issues/en/first-digit-is-removed-from-corporatedocument-if-starts-with-letters.md @@ -0,0 +1,44 @@ +--- +title: 'First digit is removed from corporateDocument if starts with letters' +id: sfKdoiEwBRR73CbhvSHJF +status: PUBLISHED +createdAt: 2023-10-17T17:26:20.683Z +updatedAt: 2024-03-14T22:02:01.236Z +publishedAt: 2024-03-14T22:02:01.236Z +firstPublishedAt: 2023-10-17T17:26:21.490Z +contentType: knownIssue +productTeam: B2B +author: 2mXZkbi0oi061KicTExNjo +tag: B2B +slug: first-digit-is-removed-from-corporatedocument-if-starts-with-letters +locale: en +kiStatus: Fixed +internalReference: 920703 +--- + +## Summary + + +When an organization's corporate document starts with letters, the first digit is removed after accessing checkout. + + +## + +## Simulation + + + +- Register an organization with corporate document starts with letters; +- Add items to the cart; +- Go to checkout and check the orderForm, the first digit from corporateDocument field will be removed. + + +## + +## Workaround + + +N/A + + + diff --git a/docs/known-issues/en/first-subscription-cycle-is-skipped.md b/docs/known-issues/en/first-subscription-cycle-is-skipped.md new file mode 100644 index 000000000..f8afa1184 --- /dev/null +++ b/docs/known-issues/en/first-subscription-cycle-is-skipped.md @@ -0,0 +1,49 @@ +--- +title: 'First subscription cycle is skipped' +id: 2VX6uoop56wK6jecAly40G +status: PUBLISHED +createdAt: 2024-02-05T14:10:40.701Z +updatedAt: 2024-02-05T14:10:41.599Z +publishedAt: 2024-02-05T14:10:41.599Z +firstPublishedAt: 2024-02-05T14:10:41.599Z +contentType: knownIssue +productTeam: Order Management +author: 2mXZkbi0oi061KicTExNjo +tag: Order Management +slug: first-subscription-cycle-is-skipped +locale: en +kiStatus: Backlog +internalReference: 528556 +--- + +## Summary + + +The subscription system uses information such as the purchase frequency and the subscription cycle date to generate a subscription order. However, depending on the consumer's time zone and the time the order is placed, the first cycle is skipped, and only generated in the second month. +Suppose that on May 9, 11 p.m., a customer created a monthly subscription and set the subscription cycle date for the 9th day of each month, expecting that the first order would be placed on June 9. +The orders management system operates in the time zone previously set in the store. In this case, we will consider GMT-5, Chicago time. However, the subscription system operates in the GMT 0 time zone. This means that although the subscription was created at 11 p.m., the subscription system considers that it was created 5 hours later, therefore on May 10. +In this case, the system takes into consideration the subscription creation date, May 10, to calculate the next subscription cycle. As the subscription cycle date on June 9 would not meet the 30-day period condition, totaling 29 days, the system sets the next purchase date for July. Therefore, the customer ends up receiving the product after the expected date. + + +## + +## Simulation + + +Have a SKU set up for subscription, with monthly frequency and purchase day; +Place an order after 11 p.m., for example +Check that the first cycle, which should be generated in the following month, will be skipped, being generated only in the second month. + + + +## + +## Workaround + + +n/a + + + + + diff --git a/docs/known-issues/en/fixed-price-being-created-on-trade-policy-1-when-saving-bundle-prices.md b/docs/known-issues/en/fixed-price-being-created-on-trade-policy-1-when-saving-bundle-prices.md index f1fa00cb0..f01728393 100644 --- a/docs/known-issues/en/fixed-price-being-created-on-trade-policy-1-when-saving-bundle-prices.md +++ b/docs/known-issues/en/fixed-price-being-created-on-trade-policy-1-when-saving-bundle-prices.md @@ -3,8 +3,8 @@ title: 'Fixed Price being created on trade Policy 1 when saving bundle prices.' id: 3Xbh5GVn0jm2yhaOiRg3Le status: PUBLISHED createdAt: 2022-11-28T12:41:07.808Z -updatedAt: 2022-11-28T12:41:08.426Z -publishedAt: 2022-11-28T12:41:08.426Z +updatedAt: 2024-02-16T20:24:01.848Z +publishedAt: 2024-02-16T20:24:01.848Z firstPublishedAt: 2022-11-28T12:41:08.426Z contentType: knownIssue productTeam: Pricing & Promotions @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Pricing & Promotions slug: fixed-price-being-created-on-trade-policy-1-when-saving-bundle-prices locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 705869 --- diff --git a/docs/known-issues/en/fob-external-marketplace-integrate-an-order-erro-code-fmt010.md b/docs/known-issues/en/fob-external-marketplace-integrate-an-order-erro-code-fmt010.md index 0c8e1d085..ee9c5f37c 100644 --- a/docs/known-issues/en/fob-external-marketplace-integrate-an-order-erro-code-fmt010.md +++ b/docs/known-issues/en/fob-external-marketplace-integrate-an-order-erro-code-fmt010.md @@ -3,8 +3,8 @@ title: 'FOB External Marketplace integrate an order (Erro code: "FMT010")' id: 3qzV4zJRkPIwQnAZuK5dWu status: PUBLISHED createdAt: 2022-02-25T16:33:49.641Z -updatedAt: 2022-11-25T22:00:10.646Z -publishedAt: 2022-11-25T22:00:10.646Z +updatedAt: 2024-02-16T20:26:31.795Z +publishedAt: 2024-02-16T20:26:31.795Z firstPublishedAt: 2022-02-25T16:33:50.398Z contentType: knownIssue productTeam: Logistics @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Logistics slug: fob-external-marketplace-integrate-an-order-erro-code-fmt010 locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 532377 --- diff --git a/docs/known-issues/en/free-shipping-promotion-being-applied-on-split-orders-outside-promotion-restriction.md b/docs/known-issues/en/free-shipping-promotion-being-applied-on-split-orders-outside-promotion-restriction.md index 89740597b..6746c92ed 100644 --- a/docs/known-issues/en/free-shipping-promotion-being-applied-on-split-orders-outside-promotion-restriction.md +++ b/docs/known-issues/en/free-shipping-promotion-being-applied-on-split-orders-outside-promotion-restriction.md @@ -3,8 +3,8 @@ title: 'Free shipping promotion being applied on split orders outside promotion id: APAIGZx8tdtIjGsQJmvgu status: PUBLISHED createdAt: 2023-01-12T16:19:47.878Z -updatedAt: 2023-01-12T16:19:48.479Z -publishedAt: 2023-01-12T16:19:48.479Z +updatedAt: 2024-02-16T20:23:58.107Z +publishedAt: 2024-02-16T20:23:58.107Z firstPublishedAt: 2023-01-12T16:19:48.479Z contentType: knownIssue productTeam: Pricing & Promotions @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Pricing & Promotions slug: free-shipping-promotion-being-applied-on-split-orders-outside-promotion-restriction locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 732302 --- diff --git a/docs/known-issues/en/fullcleanup-on-sellers-does-not-work-if-the-account-has-seller-groups-on-seller-management.md b/docs/known-issues/en/fullcleanup-on-sellers-does-not-work-if-the-account-has-seller-groups-on-seller-management.md new file mode 100644 index 000000000..b2fe21bb4 --- /dev/null +++ b/docs/known-issues/en/fullcleanup-on-sellers-does-not-work-if-the-account-has-seller-groups-on-seller-management.md @@ -0,0 +1,48 @@ +--- +title: 'Fullcleanup on sellers does not work if the account has seller groups on Seller Management' +id: 3U9tS11FQU0JLUxEDSt5rL +status: PUBLISHED +createdAt: 2023-10-19T19:54:36.389Z +updatedAt: 2024-07-01T18:49:14.530Z +publishedAt: 2024-07-01T18:49:14.530Z +firstPublishedAt: 2023-10-19T19:54:37.266Z +contentType: knownIssue +productTeam: Marketplace +author: 2mXZkbi0oi061KicTExNjo +tag: Marketplace +slug: fullcleanup-on-sellers-does-not-work-if-the-account-has-seller-groups-on-seller-management +locale: en +kiStatus: No Fix +internalReference: 922541 +--- + +## Summary + + +On the Seller Management area the marketplace can group their sellers as they wish and manage them on the group management tab. + +However, if they wish to delete all seller data on the fullcleanup area, the process will fail if there are groups created. + + +## + +## Simulation + + + +1. Create a seller group on Seller Management; +2. Perform a seller fullcleanup; +3. Check that an error appears. + + +## + +## Workaround + + +First, delete the seller groups manually on the seller management and then try to perform the seller fullcleanup again. + + + + + diff --git a/docs/known-issues/en/ga4-purchase-event-doesnt-have-the-category-tree-on-itemcategory-in-datalayer.md b/docs/known-issues/en/ga4-purchase-event-doesnt-have-the-category-tree-on-itemcategory-in-datalayer.md new file mode 100644 index 000000000..dbc962c4f --- /dev/null +++ b/docs/known-issues/en/ga4-purchase-event-doesnt-have-the-category-tree-on-itemcategory-in-datalayer.md @@ -0,0 +1,44 @@ +--- +title: "GA4 purchase event doesn't have the category tree on item_category in dataLayer" +id: 6GCrgcG8PJHaZp80hi4Gb1 +status: PUBLISHED +createdAt: 2023-07-12T16:42:17.087Z +updatedAt: 2023-07-12T16:43:37.976Z +publishedAt: 2023-07-12T16:43:37.976Z +firstPublishedAt: 2023-07-12T16:42:17.674Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: ga4-purchase-event-doesnt-have-the-category-tree-on-itemcategory-in-datalayer +locale: en +kiStatus: Backlog +internalReference: 860655 +--- + +## Summary + + +GA4 purchase event doesn't have the category tree on item_category in dataLayer, so the only category available is the last level category from the product. + + +## + +## Simulation + + + +- Configure the app Google Tag Manager and activate "Send Google Analytics 4 Events"; +- Finish a purchase; +- On the console, check the events in dataLayer; there will be only the last level category on item_category. + + +## + +## Workaround + + +N/A + + + diff --git a/docs/known-issues/en/geocoordinates-data-cant-be-informed-for-some-cultureinfo.md b/docs/known-issues/en/geocoordinates-data-cant-be-informed-for-some-cultureinfo.md index 560ca2b71..b8fa4c960 100644 --- a/docs/known-issues/en/geocoordinates-data-cant-be-informed-for-some-cultureinfo.md +++ b/docs/known-issues/en/geocoordinates-data-cant-be-informed-for-some-cultureinfo.md @@ -3,8 +3,8 @@ title: "GeoCoordinates data can't be informed for some cultureInfo" id: 4MjLbyrniWsPKpFBHgn8sG status: PUBLISHED createdAt: 2022-05-19T16:19:45.245Z -updatedAt: 2022-11-25T21:52:55.550Z -publishedAt: 2022-11-25T21:52:55.550Z +updatedAt: 2024-07-01T18:48:21.888Z +publishedAt: 2024-07-01T18:48:21.888Z firstPublishedAt: 2022-05-19T16:19:45.749Z contentType: knownIssue productTeam: Checkout @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Checkout slug: geocoordinates-data-cant-be-informed-for-some-cultureinfo locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 582065 --- diff --git a/docs/known-issues/en/geolocation-search-for-pickup-points-loading-indefinitely.md b/docs/known-issues/en/geolocation-search-for-pickup-points-loading-indefinitely.md index 9a2a08dec..aa51dc1f9 100644 --- a/docs/known-issues/en/geolocation-search-for-pickup-points-loading-indefinitely.md +++ b/docs/known-issues/en/geolocation-search-for-pickup-points-loading-indefinitely.md @@ -34,7 +34,7 @@ After making sure your browser meets the said condition, follow the steps below: 5. At checkout, select the **pickup point** delivery option. 6. Note that the page is stuck on loading, displaying the message "Awaiting permission to get your current location". -![erro EN](https://images.ctfassets.net/alneenqid6w5/4MVL2ctjpB3TRIfQt1ht3O/22bc5539ee83ef63668f4ad01c7e0933/erro_EN.png) +![erro EN](//images.ctfassets.net/alneenqid6w5/4MVL2ctjpB3TRIfQt1ht3O/22bc5539ee83ef63668f4ad01c7e0933/erro_EN.png) ## Workaround diff --git a/docs/known-issues/en/get-all-sku-suggestions-api-doesnt-keep-same-sku-order-when-changing-limits.md b/docs/known-issues/en/get-all-sku-suggestions-api-doesnt-keep-same-sku-order-when-changing-limits.md index 23cd379df..e93f7ec17 100644 --- a/docs/known-issues/en/get-all-sku-suggestions-api-doesnt-keep-same-sku-order-when-changing-limits.md +++ b/docs/known-issues/en/get-all-sku-suggestions-api-doesnt-keep-same-sku-order-when-changing-limits.md @@ -3,8 +3,8 @@ title: ""Get all SKU suggestions" API doesn't keep same sku order when changing id: 4wQbZm9rFc8iD2xYwEiAlQ status: PUBLISHED createdAt: 2022-12-05T14:49:46.856Z -updatedAt: 2022-12-05T14:50:25.991Z -publishedAt: 2022-12-05T14:50:25.991Z +updatedAt: 2024-03-01T21:06:12.857Z +publishedAt: 2024-03-01T21:06:12.857Z firstPublishedAt: 2022-12-05T14:49:47.309Z contentType: knownIssue productTeam: Marketplace @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Marketplace slug: get-all-sku-suggestions-api-doesnt-keep-same-sku-order-when-changing-limits locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 367187 --- diff --git a/docs/known-issues/en/get-coupon-usage-api-doesnt-list-multiple-orders-for-the-same-coupon.md b/docs/known-issues/en/get-coupon-usage-api-doesnt-list-multiple-orders-for-the-same-coupon.md new file mode 100644 index 000000000..43dc88ef4 --- /dev/null +++ b/docs/known-issues/en/get-coupon-usage-api-doesnt-list-multiple-orders-for-the-same-coupon.md @@ -0,0 +1,46 @@ +--- +title: "GET Coupon Usage API doesn't list multiple orders for the same coupon" +id: 7B9Qlcx2XMGxWj9OB5Xl8n +status: PUBLISHED +createdAt: 2023-09-08T17:54:13.642Z +updatedAt: 2023-09-08T17:54:14.220Z +publishedAt: 2023-09-08T17:54:14.220Z +firstPublishedAt: 2023-09-08T17:54:14.220Z +contentType: knownIssue +productTeam: Pricing & Promotions +author: 2mXZkbi0oi061KicTExNjo +tag: Pricing & Promotions +slug: get-coupon-usage-api-doesnt-list-multiple-orders-for-the-same-coupon +locale: en +kiStatus: Backlog +internalReference: 326662 +--- + +## Summary + + + +The GET Coupon Usage API https://developers.vtex.com/vtex-rest-api/reference/catalog-api-overview is currently not listing all the order closed in which this coupon was used on, is listing total-1 + + + +## + +## Simulation + + +1) Close two distinct orders with the same coupon. + +2) GET the data from this coupon's usage https://developers.vtex.com/vtex-rest-api/reference/coupons#getusage + +3) It will be listed the total minus one order. + + + +## + +## Workaround + + +n/a + diff --git a/docs/known-issues/en/get-matched-offers-list-api-not-working-properly.md b/docs/known-issues/en/get-matched-offers-list-api-not-working-properly.md index 6c0bc06db..a75e984bd 100644 --- a/docs/known-issues/en/get-matched-offers-list-api-not-working-properly.md +++ b/docs/known-issues/en/get-matched-offers-list-api-not-working-properly.md @@ -3,8 +3,8 @@ title: 'Get Matched Offers List API not working properly' id: 7mxrjTDYB8yLeKmQkB5D9h status: PUBLISHED createdAt: 2022-03-31T13:49:41.374Z -updatedAt: 2022-11-25T22:00:46.842Z -publishedAt: 2022-11-25T22:00:46.842Z +updatedAt: 2024-07-01T18:48:12.526Z +publishedAt: 2024-07-01T18:48:12.526Z firstPublishedAt: 2022-03-31T13:49:42.277Z contentType: knownIssue productTeam: Marketplace @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Marketplace slug: get-matched-offers-list-api-not-working-properly locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 553456 --- diff --git a/docs/known-issues/en/get-product-by-refid-returning-null-when-not-found.md b/docs/known-issues/en/get-product-by-refid-returning-null-when-not-found.md index 1de707cd4..85760ba7f 100644 --- a/docs/known-issues/en/get-product-by-refid-returning-null-when-not-found.md +++ b/docs/known-issues/en/get-product-by-refid-returning-null-when-not-found.md @@ -3,8 +3,8 @@ title: 'GET Product by Refid Returning "Null" when not Found' id: 6yiM9gJT5DB77pZSBNfGZ3 status: PUBLISHED createdAt: 2023-05-16T19:35:46.743Z -updatedAt: 2023-05-16T19:35:47.468Z -publishedAt: 2023-05-16T19:35:47.468Z +updatedAt: 2024-07-01T18:49:03.498Z +publishedAt: 2024-07-01T18:49:03.498Z firstPublishedAt: 2023-05-16T19:35:47.468Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: get-product-by-refid-returning-null-when-not-found locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 826702 --- diff --git a/docs/known-issues/en/get-sku-by-ean-api-returns-only-active-skus.md b/docs/known-issues/en/get-sku-by-ean-api-returns-only-active-skus.md index 0e0659e95..0711d9168 100644 --- a/docs/known-issues/en/get-sku-by-ean-api-returns-only-active-skus.md +++ b/docs/known-issues/en/get-sku-by-ean-api-returns-only-active-skus.md @@ -3,8 +3,8 @@ title: 'GET SKU by EAN API returns only active SKUs' id: 5NiuB1Lgf3CM5kXSSVdfuu status: PUBLISHED createdAt: 2020-03-23T15:10:23.842Z -updatedAt: 2022-11-25T22:00:19.153Z -publishedAt: 2022-11-25T22:00:19.153Z +updatedAt: 2023-10-24T17:25:02.496Z +publishedAt: 2023-10-24T17:25:02.496Z firstPublishedAt: 2020-03-27T19:32:53.914Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: get-sku-by-ean-api-returns-only-active-skus locale: en -kiStatus: Backlog +kiStatus: Fixed internalReference: 699007 --- diff --git a/docs/known-issues/en/getcurrentproductwithvariations-function-from-vtexjs-brings-data-from-component-sku-and-not-from-kit-sku.md b/docs/known-issues/en/getcurrentproductwithvariations-function-from-vtexjs-brings-data-from-component-sku-and-not-from-kit-sku.md index 1e1237d7b..73f63a4ab 100644 --- a/docs/known-issues/en/getcurrentproductwithvariations-function-from-vtexjs-brings-data-from-component-sku-and-not-from-kit-sku.md +++ b/docs/known-issues/en/getcurrentproductwithvariations-function-from-vtexjs-brings-data-from-component-sku-and-not-from-kit-sku.md @@ -3,8 +3,8 @@ title: 'getCurrentProductWithVariations function from VTEX.js brings data from C id: 1m1bMbNXZVpQo9bQG1iSjn status: PUBLISHED createdAt: 2022-03-16T16:35:51.214Z -updatedAt: 2022-11-25T22:10:09.849Z -publishedAt: 2022-11-25T22:10:09.849Z +updatedAt: 2024-02-16T20:24:03.691Z +publishedAt: 2024-02-16T20:24:03.691Z firstPublishedAt: 2022-03-16T16:35:51.652Z contentType: knownIssue productTeam: Portal @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Portal slug: getcurrentproductwithvariations-function-from-vtexjs-brings-data-from-component-sku-and-not-from-kit-sku locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 324416 --- diff --git a/docs/known-issues/en/gift-card-creation-error-via-admin.md b/docs/known-issues/en/gift-card-creation-error-via-admin.md new file mode 100644 index 000000000..a630e1f38 --- /dev/null +++ b/docs/known-issues/en/gift-card-creation-error-via-admin.md @@ -0,0 +1,47 @@ +--- +title: 'Gift Card creation error via admin' +id: 6GUhpZbxYr0wTIuqN3S95A +status: PUBLISHED +createdAt: 2024-02-21T22:45:26.869Z +updatedAt: 2024-02-21T22:45:27.647Z +publishedAt: 2024-02-21T22:45:27.647Z +firstPublishedAt: 2024-02-21T22:45:27.647Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: gift-card-creation-error-via-admin +locale: en +kiStatus: Backlog +internalReference: 986327 +--- + +## Summary + + +Some accounts won't be able to create a Gift Card for the first time via admin, the message below will appear in the screen: + +`Something went wrong` +`Error connecting to the backend server.` +`Please, return to our store in an few moments.` + + +## + +## Simulation + + +This is only replicable in stores facing this issue, after filling all Gift Card information and pressing the `Save` button users will see the error message mentioned above. + + +## + +## Workaround + + +If the first Gift Card is created via API the error will stop ocurring, merchants will be able to create Gift Cards via admin normally after that. + + + + + diff --git a/docs/known-issues/en/gift-card-expiration-date-does-not-match-with-the-date-chosen-when-it-was-created.md b/docs/known-issues/en/gift-card-expiration-date-does-not-match-with-the-date-chosen-when-it-was-created.md index 3157246c2..eabe2fdd9 100644 --- a/docs/known-issues/en/gift-card-expiration-date-does-not-match-with-the-date-chosen-when-it-was-created.md +++ b/docs/known-issues/en/gift-card-expiration-date-does-not-match-with-the-date-chosen-when-it-was-created.md @@ -3,8 +3,8 @@ title: 'Gift card expiration date does not match with the date chosen when it wa id: 57GeuSubkdDkQNwzL3nmup status: PUBLISHED createdAt: 2022-03-27T14:08:35.577Z -updatedAt: 2022-11-25T22:07:21.976Z -publishedAt: 2022-11-25T22:07:21.976Z +updatedAt: 2024-07-01T18:48:00.399Z +publishedAt: 2024-07-01T18:48:00.399Z firstPublishedAt: 2022-03-27T14:08:36.056Z contentType: knownIssue productTeam: Payments @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Payments slug: gift-card-expiration-date-does-not-match-with-the-date-chosen-when-it-was-created locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 378436 --- diff --git a/docs/known-issues/en/gift-card-hub-accepts-invalidempty-id-in-response-to-create-transaction.md b/docs/known-issues/en/gift-card-hub-accepts-invalidempty-id-in-response-to-create-transaction.md new file mode 100644 index 000000000..23e0d121b --- /dev/null +++ b/docs/known-issues/en/gift-card-hub-accepts-invalidempty-id-in-response-to-create-transaction.md @@ -0,0 +1,43 @@ +--- +title: 'Gift Card HUB accepts Invalid/Empty ID in response to create transaction' +id: 3ODSXijmpvkk55FUqMcGvQ +status: PUBLISHED +createdAt: 2023-07-05T12:50:36.661Z +updatedAt: 2023-07-05T12:51:07.938Z +publishedAt: 2023-07-05T12:51:07.938Z +firstPublishedAt: 2023-07-05T12:50:37.274Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: gift-card-hub-accepts-invalidempty-id-in-response-to-create-transaction +locale: en +kiStatus: Backlog +internalReference: 855864 +--- + +## Summary + + +Our gift card provider protocol documentation specifies that the create transaction API must include a valid ID in the response. However, the current protocol implementation allows providers to respond to this request with either an empty or invalid ID. As a result, when attempting to settle the payment, the transaction becomes stuck because the required ID is missing. This leads to an error being thrown and the transaction remaining stuck in the process. + + +## + +## Simulation + + +Respond to the create transaction call with an invalid ID and try to finish a transaction. + + +## + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/en/gift-card-hub-is-adding-an-extra-backslash-when-calling-providers.md b/docs/known-issues/en/gift-card-hub-is-adding-an-extra-backslash-when-calling-providers.md index 4f56337ca..49e444760 100644 --- a/docs/known-issues/en/gift-card-hub-is-adding-an-extra-backslash-when-calling-providers.md +++ b/docs/known-issues/en/gift-card-hub-is-adding-an-extra-backslash-when-calling-providers.md @@ -3,8 +3,8 @@ title: 'Gift Card hub is adding an extra backslash ("/") when calling providers. id: 2ZstMKKGUbrdXGuhS2Rr1f status: PUBLISHED createdAt: 2022-09-30T21:07:47.856Z -updatedAt: 2022-11-25T22:04:08.181Z -publishedAt: 2022-11-25T22:04:08.181Z +updatedAt: 2024-02-16T20:24:58.109Z +publishedAt: 2024-02-16T20:24:58.109Z firstPublishedAt: 2022-09-30T21:07:48.985Z contentType: knownIssue productTeam: Payments @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Payments slug: gift-card-hub-is-adding-an-extra-backslash-when-calling-providers locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 669575 --- diff --git a/docs/known-issues/en/gift-card-it-does-not-return-fields-caption-and-relationname-when-we-make-a-get-request.md b/docs/known-issues/en/gift-card-it-does-not-return-fields-caption-and-relationname-when-we-make-a-get-request.md new file mode 100644 index 000000000..c66fa629f --- /dev/null +++ b/docs/known-issues/en/gift-card-it-does-not-return-fields-caption-and-relationname-when-we-make-a-get-request.md @@ -0,0 +1,43 @@ +--- +title: 'Gift card - It does not return Fields "caption" and "relationName" when we make a get request.' +id: 2nh2Cc3Hc2Zm0b1INtwDep +status: PUBLISHED +createdAt: 2023-06-23T19:33:35.774Z +updatedAt: 2024-02-16T20:25:03.806Z +publishedAt: 2024-02-16T20:25:03.806Z +firstPublishedAt: 2023-06-23T19:33:36.777Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: gift-card-it-does-not-return-fields-caption-and-relationname-when-we-make-a-get-request +locale: en +kiStatus: No Fix +internalReference: 428725 +--- + +## Summary + + +When the GET method is executed for an existing Gift card, it does not return the "caption" field or the "relationName" field even though these parameters have value. + + +## + +## Simulation + + +Make a get request on the API: https://developers.vtex.com/vtex-rest-api/reference/gift-card#getgiftcardbyid + + +## + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/en/gift-items-throws-a-generic-exception-if-it-has-no-price.md b/docs/known-issues/en/gift-items-throws-a-generic-exception-if-it-has-no-price.md index 5a7c6d995..75e454446 100644 --- a/docs/known-issues/en/gift-items-throws-a-generic-exception-if-it-has-no-price.md +++ b/docs/known-issues/en/gift-items-throws-a-generic-exception-if-it-has-no-price.md @@ -3,8 +3,8 @@ title: 'Gift items throws a generic exception if it has no price' id: 7Jw1Nihqp3Sg2ecg7R9IEt status: PUBLISHED createdAt: 2022-05-12T14:52:18.546Z -updatedAt: 2022-11-25T21:51:44.617Z -publishedAt: 2022-11-25T21:51:44.617Z +updatedAt: 2024-02-16T20:27:57.698Z +publishedAt: 2024-02-16T20:27:57.698Z firstPublishedAt: 2022-05-12T14:52:18.968Z contentType: knownIssue productTeam: Checkout @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Checkout slug: gift-items-throws-a-generic-exception-if-it-has-no-price locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 510490 --- diff --git a/docs/known-issues/en/gift-promotions-not-working-as-expected-when-acting-alongside-other-gift-promotion.md b/docs/known-issues/en/gift-promotions-not-working-as-expected-when-acting-alongside-other-gift-promotion.md index 4e10e3ec2..d1210bf27 100644 --- a/docs/known-issues/en/gift-promotions-not-working-as-expected-when-acting-alongside-other-gift-promotion.md +++ b/docs/known-issues/en/gift-promotions-not-working-as-expected-when-acting-alongside-other-gift-promotion.md @@ -3,8 +3,8 @@ title: 'Gift promotions not working as expected when acting alongside other gift id: 7p037qcaXYMYKC3kJPztc3 status: PUBLISHED createdAt: 2023-01-09T21:08:49.800Z -updatedAt: 2023-01-09T21:08:50.899Z -publishedAt: 2023-01-09T21:08:50.899Z +updatedAt: 2024-02-16T20:23:54.228Z +publishedAt: 2024-02-16T20:23:54.228Z firstPublishedAt: 2023-01-09T21:08:50.899Z contentType: knownIssue productTeam: Pricing & Promotions @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Pricing & Promotions slug: gift-promotions-not-working-as-expected-when-acting-alongside-other-gift-promotion locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 729980 --- diff --git a/docs/known-issues/en/giftcard-rechargeable-configuration-does-not-work-when-trying-to-add-credit-to-the-gift-card-through-api.md b/docs/known-issues/en/giftcard-rechargeable-configuration-does-not-work-when-trying-to-add-credit-to-the-gift-card-through-api.md index 2250c9d80..4aa6bc717 100644 --- a/docs/known-issues/en/giftcard-rechargeable-configuration-does-not-work-when-trying-to-add-credit-to-the-gift-card-through-api.md +++ b/docs/known-issues/en/giftcard-rechargeable-configuration-does-not-work-when-trying-to-add-credit-to-the-gift-card-through-api.md @@ -3,8 +3,8 @@ title: 'Giftcard Rechargeable configuration does not work when trying to add cre id: 3MXPd85Km51KpO4FNPqlDf status: PUBLISHED createdAt: 2022-05-23T14:21:10.608Z -updatedAt: 2022-11-25T22:05:59.003Z -publishedAt: 2022-11-25T22:05:59.003Z +updatedAt: 2024-02-16T20:25:54.496Z +publishedAt: 2024-02-16T20:25:54.496Z firstPublishedAt: 2022-05-23T14:21:11.126Z contentType: knownIssue productTeam: Payments @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Payments slug: giftcard-rechargeable-configuration-does-not-work-when-trying-to-add-credit-to-the-gift-card-through-api locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 583669 --- diff --git a/docs/known-issues/en/giftlist-data-de-evento-salva-na-ui-nao-e-a-mesma-que-reflete-no-bd.md b/docs/known-issues/en/giftlist-data-de-evento-salva-na-ui-nao-e-a-mesma-que-reflete-no-bd.md index ec064a18b..3b0106b18 100644 --- a/docs/known-issues/en/giftlist-data-de-evento-salva-na-ui-nao-e-a-mesma-que-reflete-no-bd.md +++ b/docs/known-issues/en/giftlist-data-de-evento-salva-na-ui-nao-e-a-mesma-que-reflete-no-bd.md @@ -3,8 +3,8 @@ title: '[Giftlist] Data de evento salva na UI não é a mesma que reflete no bd' id: 6PUBzRdtno8ypsPMg97B6K status: PUBLISHED createdAt: 2022-07-25T17:45:12.568Z -updatedAt: 2022-11-25T21:42:07.374Z -publishedAt: 2022-11-25T21:42:07.374Z +updatedAt: 2024-02-16T20:28:47.100Z +publishedAt: 2024-02-16T20:28:47.100Z firstPublishedAt: 2022-07-25T17:45:13.009Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: giftlist-data-de-evento-salva-na-ui-nao-e-a-mesma-que-reflete-no-bd locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 402134 --- diff --git a/docs/known-issues/en/global-categories-in-catalog-outdated-compared-to-google.md b/docs/known-issues/en/global-categories-in-catalog-outdated-compared-to-google.md index 45e77019f..20fdb8059 100644 --- a/docs/known-issues/en/global-categories-in-catalog-outdated-compared-to-google.md +++ b/docs/known-issues/en/global-categories-in-catalog-outdated-compared-to-google.md @@ -3,8 +3,8 @@ title: 'Global categories in catalog outdated compared to Google' id: 4vH5NRdMsuZmOohdHFn16H status: PUBLISHED createdAt: 2023-02-14T19:42:08.121Z -updatedAt: 2023-02-14T19:42:08.712Z -publishedAt: 2023-02-14T19:42:08.712Z +updatedAt: 2024-07-01T18:48:52.824Z +publishedAt: 2024-07-01T18:48:52.824Z firstPublishedAt: 2023-02-14T19:42:08.712Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: global-categories-in-catalog-outdated-compared-to-google locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 754062 --- diff --git a/docs/known-issues/en/google-customer-reviews-component-iframe-has-inconsistent-rendering.md b/docs/known-issues/en/google-customer-reviews-component-iframe-has-inconsistent-rendering.md new file mode 100644 index 000000000..3e9819c89 --- /dev/null +++ b/docs/known-issues/en/google-customer-reviews-component-iframe-has-inconsistent-rendering.md @@ -0,0 +1,46 @@ +--- +title: 'Google Customer Reviews component iframe has inconsistent rendering' +id: 7BDB9yYv3ZHbhE4ExCXgZK +status: PUBLISHED +createdAt: 2023-12-22T17:55:39.082Z +updatedAt: 2024-02-16T20:25:48.248Z +publishedAt: 2024-02-16T20:25:48.248Z +firstPublishedAt: 2023-12-22T17:55:39.764Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: google-customer-reviews-component-iframe-has-inconsistent-rendering +locale: en +kiStatus: No Fix +internalReference: 578443 +--- + +## Summary + + +The iframe, responsible for the Google Customer Review badge, has inconsistent rendering inside the Google Customer Reviews component div element. + +Google Customer Reviews: +https://developers.vtex.com/vtex-developer-docs/docs/vtex-google-customer-reviews + + +## + +## Simulation + + +In an account that uses the Google Customer Reviews component, opening the Element tab in the browser inspector, you can see always the Google Customer Review div, but, sometimes, the element is empty, without the Google iframe. + + +## + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/en/group-by-delivery-method-on-sales-performance-not-working-as-expected.md b/docs/known-issues/en/group-by-delivery-method-on-sales-performance-not-working-as-expected.md index 8c8adc6bf..616ec54de 100644 --- a/docs/known-issues/en/group-by-delivery-method-on-sales-performance-not-working-as-expected.md +++ b/docs/known-issues/en/group-by-delivery-method-on-sales-performance-not-working-as-expected.md @@ -3,8 +3,8 @@ title: ' Group by Delivery Method on Sales Performance not working as expected' id: 8zHND5pzrt0mrIrb061Zq status: PUBLISHED createdAt: 2022-11-30T19:02:13.548Z -updatedAt: 2022-12-01T22:14:52.118Z -publishedAt: 2022-12-01T22:14:52.118Z +updatedAt: 2024-02-16T20:25:12.853Z +publishedAt: 2024-02-16T20:25:12.853Z firstPublishedAt: 2022-11-30T19:02:13.994Z contentType: knownIssue productTeam: Analytics @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Analytics slug: group-by-delivery-method-on-sales-performance-not-working-as-expected locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 639294 --- diff --git a/docs/known-issues/en/headless-cms-ignores-array-validation-settings.md b/docs/known-issues/en/headless-cms-ignores-array-validation-settings.md new file mode 100644 index 000000000..f223a44a5 --- /dev/null +++ b/docs/known-issues/en/headless-cms-ignores-array-validation-settings.md @@ -0,0 +1,48 @@ +--- +title: 'Headless CMS ignores array validation settings' +id: 1szfagZFJHmevSWDTyd45e +status: PUBLISHED +createdAt: 2024-06-07T14:22:41.366Z +updatedAt: 2024-06-07T14:22:41.992Z +publishedAt: 2024-06-07T14:22:41.992Z +firstPublishedAt: 2024-06-07T14:22:41.992Z +contentType: knownIssue +productTeam: CMS +author: 2mXZkbi0oi061KicTExNjo +tag: CMS +slug: headless-cms-ignores-array-validation-settings +locale: en +kiStatus: Backlog +internalReference: 1046372 +--- + +## Summary + + +When trying to configure array validation rules in the Headless CMS, such as minimum and maximum array items, the validation errors are not shown to the user and it is possible to save the schema without passing validation. + +The expected scenario would be to block the screen and show a message like: + + "keyword": "minItems", "message": "must NOT have fewer than 3 items", + + + +## + +## Simulation + + +Try adding a section that has a validation rule. If you don't respect the validation the hCMS will let you publish the content normally. + + +## + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/en/image-format-as-jpg-or-png-do-not-work-on-seller-portal-catalog.md b/docs/known-issues/en/image-format-as-jpg-or-png-do-not-work-on-seller-portal-catalog.md new file mode 100644 index 000000000..80858af42 --- /dev/null +++ b/docs/known-issues/en/image-format-as-jpg-or-png-do-not-work-on-seller-portal-catalog.md @@ -0,0 +1,47 @@ +--- +title: 'Image format as JPG or PNG do not work on seller portal catalog' +id: 19s9bGcpNsOkIkA0iGkWRi +status: PUBLISHED +createdAt: 2024-04-22T12:41:43.272Z +updatedAt: 2024-04-22T12:41:44.252Z +publishedAt: 2024-04-22T12:41:44.252Z +firstPublishedAt: 2024-04-22T12:41:44.252Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: image-format-as-jpg-or-png-do-not-work-on-seller-portal-catalog +locale: en +kiStatus: Backlog +internalReference: 1020505 +--- + +## Summary + + +When trying to create a product with a image format set as JPG or PNG, the product is created with a broken image. This behavior does not happen if the format is set like jpg or png (no capslock). + + +## + +## Simulation + + + +1. Create a product on a seller portal account +2. Import a image with format JPG or PNG +3. Save the product +4. Check that the image is broken on the UI if you open the created product. + + +## + +## Workaround + + +Import images with format jpg or png (lowercase). + + + + + diff --git a/docs/known-issues/en/impersonation-is-ignored-after-one-purchase-is-completed.md b/docs/known-issues/en/impersonation-is-ignored-after-one-purchase-is-completed.md new file mode 100644 index 000000000..2aef80ce5 --- /dev/null +++ b/docs/known-issues/en/impersonation-is-ignored-after-one-purchase-is-completed.md @@ -0,0 +1,48 @@ +--- +title: 'Impersonation is ignored after one purchase is completed' +id: 4mHKOlwaLwfIEf8HFh4y4Y +status: PUBLISHED +createdAt: 2024-03-20T20:10:26.200Z +updatedAt: 2024-03-20T20:10:27.029Z +publishedAt: 2024-03-20T20:10:27.029Z +firstPublishedAt: 2024-03-20T20:10:27.029Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: impersonation-is-ignored-after-one-purchase-is-completed +locale: en +kiStatus: Backlog +internalReference: 1003545 +--- + +## Summary + + +When a call center operator impersonates a shopper, completes a purchase and is sent to the orderPlaced page, a new orderForm will be generated. + +This new orderForm will have its clientProfileData attachment with the call center operator's email instead of the impersonated shopper, even though the impersonation data is persisted normally within the Session. + + +## + +## Simulation + + + +1. Log into the myvtex environment as a call center operator. +2. Impersonate a shopper and complete a purchase. +3. Afterwards, while still impersonating the user, begin a new purchase, and note how the cart data will contain your call center operator's email within clientProfileData. + + +## + +## Workaround + + +If you need to create more than one order for the same shopper, make sure to redo the impersonation process in-between orders. + + + + + diff --git a/docs/known-issues/en/impersonation-user-widget-not-shown-if-showmodal-is-enabled.md b/docs/known-issues/en/impersonation-user-widget-not-shown-if-showmodal-is-enabled.md new file mode 100644 index 000000000..bb0a671f3 --- /dev/null +++ b/docs/known-issues/en/impersonation-user-widget-not-shown-if-showmodal-is-enabled.md @@ -0,0 +1,44 @@ +--- +title: 'Impersonation User Widget not shown if showModal is enabled' +id: 19IHgjxPOEFC6HsAc5FD96 +status: PUBLISHED +createdAt: 2024-06-03T15:55:49.797Z +updatedAt: 2024-06-03T15:55:50.539Z +publishedAt: 2024-06-03T15:55:50.539Z +firstPublishedAt: 2024-06-03T15:55:50.539Z +contentType: knownIssue +productTeam: B2B +author: 2mXZkbi0oi061KicTExNjo +tag: B2B +slug: impersonation-user-widget-not-shown-if-showmodal-is-enabled +locale: en +kiStatus: Backlog +internalReference: 1043039 +--- + +## Summary + + +After impersonating another email, it's expected to show a "Stop Impersonation" button, but when the `showModal` is enabled, it doesn't show. + + +## + +## Simulation + + + +- Enable "Use modal to switch company" in B2B Organizations settings; +- Log in and impersonate another email. + + +## + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/en/import-collection-only-accepts-the-order-of-products-if-import-is-made-based-on-skuid.md b/docs/known-issues/en/import-collection-only-accepts-the-order-of-products-if-import-is-made-based-on-skuid.md new file mode 100644 index 000000000..93cd1d1c5 --- /dev/null +++ b/docs/known-issues/en/import-collection-only-accepts-the-order-of-products-if-import-is-made-based-on-skuid.md @@ -0,0 +1,49 @@ +--- +title: 'Import collection only accepts the order of products if import is made based on "skuId"' +id: 7vXi2bDVyGHSMLluQi2ZWZ +status: PUBLISHED +createdAt: 2023-12-15T16:35:11.545Z +updatedAt: 2023-12-21T18:55:17.090Z +publishedAt: 2023-12-21T18:55:17.090Z +firstPublishedAt: 2023-12-15T16:35:12.450Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: import-collection-only-accepts-the-order-of-products-if-import-is-made-based-on-skuid +locale: en +kiStatus: Fixed +internalReference: 953862 +--- + +## Summary + + +When importing a spreadsheet of products into a collection, the user can choose to select the products either by "skuId", "productId", "skuRefId" or "productRefId". + +However, the order of the products in the collection is only being respected when the spreadsheet is using "skuId". + + +## + +## Simulation + + + +1. Create a new collection; +2. Use import spreadsheet to add products; +3. Choose a field different from "skuId" to fill out the spreadsheet; +4. Check that the order of products on the collections is different than the order on the spreadsheet. + + +## + +## Workaround + + +Use the column "skuId" to fill out the spreadsheet. + + + + + diff --git a/docs/known-issues/en/in-some-cases-where-there-is-a-discount-on-the-order-we-have-a-discrepancy-in-the-total-value-of-the-items-to-invoice-field-in-the-order-ui.md b/docs/known-issues/en/in-some-cases-where-there-is-a-discount-on-the-order-we-have-a-discrepancy-in-the-total-value-of-the-items-to-invoice-field-in-the-order-ui.md new file mode 100644 index 000000000..37e23dd75 --- /dev/null +++ b/docs/known-issues/en/in-some-cases-where-there-is-a-discount-on-the-order-we-have-a-discrepancy-in-the-total-value-of-the-items-to-invoice-field-in-the-order-ui.md @@ -0,0 +1,45 @@ +--- +title: 'In some cases where there is a discount on the order, we have a discrepancy in the total value of the Items to invoice field in the order UI.' +id: 20xiOKxpvdCODmDJDKunST +status: PUBLISHED +createdAt: 2024-05-06T20:17:01.162Z +updatedAt: 2024-05-06T20:17:01.968Z +publishedAt: 2024-05-06T20:17:01.968Z +firstPublishedAt: 2024-05-06T20:17:01.968Z +contentType: knownIssue +productTeam: Order Management +author: 2mXZkbi0oi061KicTExNjo +tag: Order Management +slug: in-some-cases-where-there-is-a-discount-on-the-order-we-have-a-discrepancy-in-the-total-value-of-the-items-to-invoice-field-in-the-order-ui +locale: en +kiStatus: Backlog +internalReference: 1028210 +--- + +## Summary + + +It was identified that in some orders where there is a discount associated with one or more items, we may have a discrepancy in the total value of the "items to invoice" field in the order UI, as the calculation for this field takes into account the "sellingPrice" parameter, instead of the "priceDefinitions" parameter. Therefore, it is possible to notice differences of 0.01 or a little more from the total order value. + +We emphasize that this field is illustrative, as the main field is the total value (amount) of the order and there is NO discrepancy in this field. + + +## + +## Simulation + + +It is not possible to simulate this scenario. + + +## + +## Workaround + + +It wouldn't be a workaround, just a tip to invoice the order with the full amount, informed in the "amount" field, or in the case of partial invoices, inform the value of the item(s). + + + + + diff --git a/docs/known-issues/en/in-the-partial-return-the-tax-values-in-the-ui-appear-the-total.md b/docs/known-issues/en/in-the-partial-return-the-tax-values-in-the-ui-appear-the-total.md index 30394ad23..be5ce106a 100644 --- a/docs/known-issues/en/in-the-partial-return-the-tax-values-in-the-ui-appear-the-total.md +++ b/docs/known-issues/en/in-the-partial-return-the-tax-values-in-the-ui-appear-the-total.md @@ -3,8 +3,8 @@ title: 'In the partial return, the Tax values in the UI appear the total' id: 2I5a9hwrUo6s1htxOg8H1U status: PUBLISHED createdAt: 2022-04-11T13:15:06.455Z -updatedAt: 2022-11-25T22:03:40.667Z -publishedAt: 2022-11-25T22:03:40.667Z +updatedAt: 2024-02-16T20:28:35.114Z +publishedAt: 2024-02-16T20:28:35.114Z firstPublishedAt: 2022-04-11T13:15:07.028Z contentType: knownIssue productTeam: Order Management @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Order Management slug: in-the-partial-return-the-tax-values-in-the-ui-appear-the-total locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 559458 --- diff --git a/docs/known-issues/en/inability-to-make-partial-cancellation-with-mercadopagov1.md b/docs/known-issues/en/inability-to-make-partial-cancellation-with-mercadopagov1.md index 047c3c6ca..1c32bb055 100644 --- a/docs/known-issues/en/inability-to-make-partial-cancellation-with-mercadopagov1.md +++ b/docs/known-issues/en/inability-to-make-partial-cancellation-with-mercadopagov1.md @@ -3,8 +3,8 @@ title: 'Inability to make partial cancellation with MercadoPagoV1' id: 59aimeqhjGVOVkP9f6A9ls status: PUBLISHED createdAt: 2022-06-28T16:44:19.059Z -updatedAt: 2022-11-25T22:06:36.432Z -publishedAt: 2022-11-25T22:06:36.432Z +updatedAt: 2024-02-16T20:30:01.307Z +publishedAt: 2024-02-16T20:30:01.307Z firstPublishedAt: 2022-06-28T16:44:19.331Z contentType: knownIssue productTeam: Payments @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Payments slug: inability-to-make-partial-cancellation-with-mercadopagov1 locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 286738 --- diff --git a/docs/known-issues/en/inability-to-use-two-or-more-different-paypal-credentials-for-the-same-account.md b/docs/known-issues/en/inability-to-use-two-or-more-different-paypal-credentials-for-the-same-account.md index f703946b4..92ec9bbd5 100644 --- a/docs/known-issues/en/inability-to-use-two-or-more-different-paypal-credentials-for-the-same-account.md +++ b/docs/known-issues/en/inability-to-use-two-or-more-different-paypal-credentials-for-the-same-account.md @@ -3,8 +3,8 @@ title: 'Inability to use two or more different PayPal credentials for the same a id: 3cVh2SbvToH8yGOOYcWgDB status: PUBLISHED createdAt: 2022-03-03T18:39:24.442Z -updatedAt: 2022-11-25T22:05:45.390Z -publishedAt: 2022-11-25T22:05:45.390Z +updatedAt: 2024-02-16T20:25:01.876Z +publishedAt: 2024-02-16T20:25:01.876Z firstPublishedAt: 2022-03-03T18:39:25.004Z contentType: knownIssue productTeam: Payments @@ -12,17 +12,17 @@ author: 2mXZkbi0oi061KicTExNjo tag: Payments slug: inability-to-use-two-or-more-different-paypal-credentials-for-the-same-account locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 459704 --- ## Summary -When the customer registers two different affiliations in the same account using PayPalPlus, the platform does not update the cache for when there is a change in a payment rule, that is, it is possible to use only one credential per account. - +When the user registers two different affiliations in the same account using PayPalPlus, the platform does not update the cache for when there is a change in a payment rule, that is, it is possible to use only one credential per account. +## ## Simulation @@ -31,9 +31,14 @@ Register two different affiliations with different credentials and create rules Close two purchases, each with one of the rules, and in the transaction payload you can see that despite entering the correct rules, the merchant_id (identification of the account in which the money will fall) is the same. +## ## Workaround -There is no workaround +N/A + + + + diff --git a/docs/known-issues/en/incomplete-transactions-appearing-with-brazilian-currency.md b/docs/known-issues/en/incomplete-transactions-appearing-with-brazilian-currency.md new file mode 100644 index 000000000..965716999 --- /dev/null +++ b/docs/known-issues/en/incomplete-transactions-appearing-with-brazilian-currency.md @@ -0,0 +1,45 @@ +--- +title: 'Incomplete transactions appearing with Brazilian currency' +id: 7g0j3FGa5E8kNi9PM3kBOf +status: PUBLISHED +createdAt: 2024-04-01T13:37:35.197Z +updatedAt: 2024-04-01T13:37:36.114Z +publishedAt: 2024-04-01T13:37:36.114Z +firstPublishedAt: 2024-04-01T13:37:36.114Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: incomplete-transactions-appearing-with-brazilian-currency +locale: en +kiStatus: Backlog +internalReference: 1007953 +--- + +## Summary + + +Incomplete transactions ("No name" customer) can appear in Transactions section with R$ currency, those are result of creation error (payment data was not sent) but the orders are created correctly in local currency. + +As these transactions are already lost there is no operational impact (visual bug). + + +## + +## Simulation + + +When finishing a payment at checkout you can reload the page to "break" the process and check in UI if the complete transaction creation failed (looking for the "No name" one). + + +## + +## Workaround + + +NA + + + + + diff --git a/docs/known-issues/en/inconsistency-in-the-quantity-of-items-with-assembly-options-in-the-cart.md b/docs/known-issues/en/inconsistency-in-the-quantity-of-items-with-assembly-options-in-the-cart.md index 0d04cb697..af63f0f64 100644 --- a/docs/known-issues/en/inconsistency-in-the-quantity-of-items-with-assembly-options-in-the-cart.md +++ b/docs/known-issues/en/inconsistency-in-the-quantity-of-items-with-assembly-options-in-the-cart.md @@ -28,7 +28,7 @@ In products with assembly options customization, a parent item has components, w 3. Select the child item of the product, in the same quantity; 4. Check the items in the cart. -![KI assembly](https://images.ctfassets.net/alneenqid6w5/1xmOq4gUrxUjJLMMox7WQj/2296bfc12736ff882e99f2bf70645470/KI_assembly.png) +![KI assembly](//images.ctfassets.net/alneenqid6w5/1xmOq4gUrxUjJLMMox7WQj/2296bfc12736ff882e99f2bf70645470/KI_assembly.png) Notice that the cart contains one more unit of the child item relative to the parent item. diff --git a/docs/known-issues/en/inconsistency-payment-terms-information-between-cost-center-details-in-my-organization-and-b2b-checkout-settings.md b/docs/known-issues/en/inconsistency-payment-terms-information-between-cost-center-details-in-my-organization-and-b2b-checkout-settings.md new file mode 100644 index 000000000..13a80ea61 --- /dev/null +++ b/docs/known-issues/en/inconsistency-payment-terms-information-between-cost-center-details-in-my-organization-and-b2b-checkout-settings.md @@ -0,0 +1,45 @@ +--- +title: 'Inconsistency payment terms information between Cost Center Details in My Organization and B2B Checkout Settings' +id: VB70gSEsPOdTHVi3SPMaB +status: PUBLISHED +createdAt: 2023-06-20T18:29:30.859Z +updatedAt: 2023-07-17T14:34:00.520Z +publishedAt: 2023-07-17T14:34:00.520Z +firstPublishedAt: 2023-06-20T18:29:31.475Z +contentType: knownIssue +productTeam: B2B +author: 2mXZkbi0oi061KicTExNjo +tag: B2B +slug: inconsistency-payment-terms-information-between-cost-center-details-in-my-organization-and-b2b-checkout-settings +locale: en +kiStatus: Fixed +internalReference: 847340 +--- + +## Summary + + +Inconsistency information between Cost Center Details in My Organization and B2B Checkout Settings where the My Organization shows a payment term deactivated, but the payment term is still shown when accessing checkout. + + +## + +## Simulation + + + +- Access the My Organization in My Account with an "Organization Admin" role; +- Click on the Cost Center; +- In the "Payment Terms" section, deactivate a payment term; +- Access the checkout and go to Payment; the deactivated option is still available. + + +## + +## Workaround + + +N/A + + + diff --git a/docs/known-issues/en/inconsistent-price-when-the-sku-has-unit-multiplier-different-than-1.md b/docs/known-issues/en/inconsistent-price-when-the-sku-has-unit-multiplier-different-than-1.md index 2e92625c2..0dd685071 100644 --- a/docs/known-issues/en/inconsistent-price-when-the-sku-has-unit-multiplier-different-than-1.md +++ b/docs/known-issues/en/inconsistent-price-when-the-sku-has-unit-multiplier-different-than-1.md @@ -3,8 +3,8 @@ title: 'Inconsistent price when the SKU has unit multiplier different than 1' id: NVtFiuWgptqa2gBEVmpOC status: PUBLISHED createdAt: 2022-09-05T13:05:50.789Z -updatedAt: 2023-02-27T14:22:04.935Z -publishedAt: 2023-02-27T14:22:04.935Z +updatedAt: 2024-02-02T16:50:00.987Z +publishedAt: 2024-02-02T16:50:00.987Z firstPublishedAt: 2022-09-05T13:05:51.613Z contentType: knownIssue productTeam: Store Framework @@ -19,22 +19,31 @@ internalReference: 651102 ## Summary -When some SKU contains a unit multiplier different than 1, in some situations, the price returned in store-graphql may have inconsistencies based on the division of the price returned from the simulation API: +When some SKU contains a unit multiplier different than 1 (it can be int as 10 or 100, or float as 0.8, for example), in some situations, the price returned in store-graphql may have inconsistencies based on the division of the price returned from the simulation API: calculatedSellingPrice / (unitMultiplier * 100) -It also applies to values in installments that do not consider unit multiplier value and the simulation call sends the value with the unit multiplier being considered - -Based on: -https://vtexhelp.zendesk.com/agent/tickets/578022 +It can apply to all price values that use the unit multiplier such as in installments (that do not consider unit multiplier value and the simulation call sends the value with the unit multiplier being considered), PDP price, PLP price, or cart. +## ## Simulation +Check the simulation called for a product with a unit multiplier +Check the Price of the product on a search page or using a product search query from search-graphql +The prices can be divergent by cents + + +## ## Workaround +N/A + + + + diff --git a/docs/known-issues/en/incorrect-currency-on-payment-form.md b/docs/known-issues/en/incorrect-currency-on-payment-form.md index f6a0a9b17..a1c3458e4 100644 --- a/docs/known-issues/en/incorrect-currency-on-payment-form.md +++ b/docs/known-issues/en/incorrect-currency-on-payment-form.md @@ -3,8 +3,8 @@ title: 'Incorrect currency on payment form' id: 636reFJs0MeHQJO0NlQV7Z status: PUBLISHED createdAt: 2022-03-13T21:29:33.920Z -updatedAt: 2022-11-25T22:05:48.750Z -publishedAt: 2022-11-25T22:05:48.750Z +updatedAt: 2024-02-16T20:27:07.481Z +publishedAt: 2024-02-16T20:27:07.481Z firstPublishedAt: 2022-03-13T21:29:34.493Z contentType: knownIssue productTeam: Payments @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Payments slug: incorrect-currency-on-payment-form locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 449286 --- diff --git a/docs/known-issues/en/incorrect-price-update-when-a-promotion-doesnt-apply-the-discount-to-all-the-same-items-in-a-cart.md b/docs/known-issues/en/incorrect-price-update-when-a-promotion-doesnt-apply-the-discount-to-all-the-same-items-in-a-cart.md new file mode 100644 index 000000000..378f533d7 --- /dev/null +++ b/docs/known-issues/en/incorrect-price-update-when-a-promotion-doesnt-apply-the-discount-to-all-the-same-items-in-a-cart.md @@ -0,0 +1,50 @@ +--- +title: "Incorrect price update when a promotion doesn't apply the discount to all the same items in a cart" +id: 1nXGR7pKjyc0Rmo0UzMOns +status: PUBLISHED +createdAt: 2024-05-01T20:07:04.369Z +updatedAt: 2024-05-01T20:07:16.339Z +publishedAt: 2024-05-01T20:07:16.339Z +firstPublishedAt: 2024-05-01T20:07:05.363Z +contentType: knownIssue +productTeam: Pricing & Promotions +author: 2mXZkbi0oi061KicTExNjo +tag: Pricing & Promotions +slug: incorrect-price-update-when-a-promotion-doesnt-apply-the-discount-to-all-the-same-items-in-a-cart +locale: en +kiStatus: Backlog +internalReference: 1025539 +--- + +## Summary + + +When a promotion applies a discount to only one item of the same SKU (e.g. a More for Less promotion), if there is a second promotion for that same SKU, the discount calculation will be applied to the amount already discounted by the first promotion - resulting in a smaller discount than would be given if the second promotion were applied to the initial price of the SKU. + +The problem occurs in the price update when a promotion doesn't apply the discount to all the same items in a cart and this causes a "split" (two same items with different prices). When the second promotion is applied, it is applied to the wrong price. + +The bug is not given because of a specific promotion. + + +## + +## Simulation + + + +- Create a More for Less promotion, giving the discount to only one item from the same SKU +- Create a regular percentage promotion for the same SKU +- At checkout, see that the discount given by the second promotion is based on the lower value of the SKU, which had already been discounted by the first promotion + + +## + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/en/incorrect-refund-calculation-in-payout-split-value-in-recipients-is-different-than-operation-value.md b/docs/known-issues/en/incorrect-refund-calculation-in-payout-split-value-in-recipients-is-different-than-operation-value.md new file mode 100644 index 000000000..2f5d3157f --- /dev/null +++ b/docs/known-issues/en/incorrect-refund-calculation-in-payout-split-value-in-recipients-is-different-than-operation-value.md @@ -0,0 +1,52 @@ +--- +title: 'Incorrect refund calculation in Payout Split - "Value in recipients * is different than operation value *."' +id: 7Fxtwnntpmi0DrUD5a603W +status: PUBLISHED +createdAt: 2024-07-29T15:07:07.716Z +updatedAt: 2024-07-29T15:07:12.565Z +publishedAt: 2024-07-29T15:07:12.565Z +firstPublishedAt: 2024-07-29T15:07:12.565Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: incorrect-refund-calculation-in-payout-split-value-in-recipients-is-different-than-operation-value +locale: en +kiStatus: Backlog +internalReference: 1072285 +--- + +## Summary + + +When calling a refund (in transactions with payout split) the error below can happen with divergent amounts: + +(Example) + + Vtex.Practices.ExceptionHandling.ValidationException: Value in recipients (45.00) is different than operation value (299.99). at Vtex.PaymentGateway.PaymentSplit.RecipientsBuilder.ValidateRecipientsValue(List`1 recipients, Decimal value)... + + +Note that this KI is different from the below (calculation issue related to rounding - the values difference is small): + +https://help.vtex.com/en/known-issues/error-in-refund-and-capture-operations-with-payout-split-value-in-recipients-is-different-than-operation-value--3Wo9ltN7Ju0ZqVLAQZcd7m + + +## + +## Simulation + + +This seems to happen when the cart doesn't have marketplace products but we were not able to simulate this error. + + +## + +## Workaround + + +NA, merchants need to request manual refund directly with acquirer. + + + + + diff --git a/docs/known-issues/en/incorrect-shippingestimatedate-for-order-fob.md b/docs/known-issues/en/incorrect-shippingestimatedate-for-order-fob.md index 874791913..bba34104b 100644 --- a/docs/known-issues/en/incorrect-shippingestimatedate-for-order-fob.md +++ b/docs/known-issues/en/incorrect-shippingestimatedate-for-order-fob.md @@ -3,8 +3,8 @@ title: 'Incorrect ShippingEstimateDate for order FOB' id: 3WLcrdw0tEdOvlMCYx9uyd status: PUBLISHED createdAt: 2023-01-05T20:26:07.074Z -updatedAt: 2023-01-05T20:26:07.500Z -publishedAt: 2023-01-05T20:26:07.500Z +updatedAt: 2024-02-16T20:23:32.848Z +publishedAt: 2024-02-16T20:23:32.848Z firstPublishedAt: 2023-01-05T20:26:07.500Z contentType: knownIssue productTeam: Checkout @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Checkout slug: incorrect-shippingestimatedate-for-order-fob locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 269104 --- diff --git a/docs/known-issues/en/incorrectlacking-indexings-for-accounts-where-the-accountname-is-different-from-the-one-registered-on-the-fulfillmentendpoint.md b/docs/known-issues/en/incorrectlacking-indexings-for-accounts-where-the-accountname-is-different-from-the-one-registered-on-the-fulfillmentendpoint.md new file mode 100644 index 000000000..8cdef98f1 --- /dev/null +++ b/docs/known-issues/en/incorrectlacking-indexings-for-accounts-where-the-accountname-is-different-from-the-one-registered-on-the-fulfillmentendpoint.md @@ -0,0 +1,48 @@ +--- +title: 'Incorrect/Lacking indexings for accounts where the accountname is different from the one registered on the fulfillmentEndpoint' +id: 3TPRChOVHGpOYVeVo4zGOK +status: PUBLISHED +createdAt: 2024-06-14T16:45:39.257Z +updatedAt: 2024-07-09T16:49:07.942Z +publishedAt: 2024-07-09T16:49:07.942Z +firstPublishedAt: 2024-06-14T16:45:40.852Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: incorrectlacking-indexings-for-accounts-where-the-accountname-is-different-from-the-one-registered-on-the-fulfillmentendpoint +locale: en +kiStatus: Backlog +internalReference: 1050023 +--- + +## Summary + + +Currently, a franchise account can have its fulFillmentEndpoint register differing from its "official" accountname, which is a common practice for specific seller<>marketplace architectures that need multiple prices and/or stock for distinct sales channels using the franchise feature with multiple sellers for the same franchise. + +Although this feature works in terms of displaying the needed content for shoppers, when sales-relevant data, such is price/stock is updated for the main seller of a given franchise, the other associated accounts are not correctly indexed alongside it, generating inconsistent availability and pricing displays among selling channels for a store. + + +## + +## Simulation + + + +- For a store that has multiple sellers and 1+ franchise accounts, configure 2+ sellers pointing, in the fulfillmentendpoint, towards the same franchise account in its seller settings. +- Attempt to update price/stock data for any item of the franchise account. +- Check the updated data on the other associated sellers that use the franchise account in their FFM endpoints, it will be outdated. + + +## + +## Workaround + + +Use the salesChannelMapping feature instead to implement this architecture instead + + + + + diff --git a/docs/known-issues/en/incorrectly-updated-inventory.md b/docs/known-issues/en/incorrectly-updated-inventory.md index 8caec6bd8..33b47df01 100644 --- a/docs/known-issues/en/incorrectly-updated-inventory.md +++ b/docs/known-issues/en/incorrectly-updated-inventory.md @@ -3,8 +3,8 @@ title: 'Incorrectly updated inventory' id: 2M8DqNY1pGQWZnF9ZXNycq status: PUBLISHED createdAt: 2022-05-03T12:32:14.192Z -updatedAt: 2022-11-25T21:56:29.965Z -publishedAt: 2022-11-25T21:56:29.965Z +updatedAt: 2024-02-16T20:24:24.243Z +publishedAt: 2024-02-16T20:24:24.243Z firstPublishedAt: 2022-05-03T12:32:14.713Z contentType: knownIssue productTeam: Connections @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Connections slug: incorrectly-updated-inventory locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 556514 --- diff --git a/docs/known-issues/en/indexed-price-for-a-product-considering-the-sku-with-the-highest-instead-of-the-lowest-price.md b/docs/known-issues/en/indexed-price-for-a-product-considering-the-sku-with-the-highest-instead-of-the-lowest-price.md index a13fa2027..de79c58bd 100644 --- a/docs/known-issues/en/indexed-price-for-a-product-considering-the-sku-with-the-highest-instead-of-the-lowest-price.md +++ b/docs/known-issues/en/indexed-price-for-a-product-considering-the-sku-with-the-highest-instead-of-the-lowest-price.md @@ -3,8 +3,8 @@ title: 'Indexed price for a product considering the SKU with the highest instead id: 333mavl9dvgO4Jrgv8ECE6 status: PUBLISHED createdAt: 2023-05-09T14:39:56.338Z -updatedAt: 2023-05-09T14:39:56.771Z -publishedAt: 2023-05-09T14:39:56.771Z +updatedAt: 2023-08-18T17:24:09.314Z +publishedAt: 2023-08-18T17:24:09.314Z firstPublishedAt: 2023-05-09T14:39:56.771Z contentType: knownIssue productTeam: Intelligent Search @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Intelligent Search slug: indexed-price-for-a-product-considering-the-sku-with-the-highest-instead-of-the-lowest-price locale: en -kiStatus: Scheduled +kiStatus: Fixed internalReference: 822120 --- diff --git a/docs/known-issues/en/individual-warehouse-inventory-exports-do-not-work-on-seller-portal-accounts.md b/docs/known-issues/en/individual-warehouse-inventory-exports-do-not-work-on-seller-portal-accounts.md index 0255df8b7..4a603cc8b 100644 --- a/docs/known-issues/en/individual-warehouse-inventory-exports-do-not-work-on-seller-portal-accounts.md +++ b/docs/known-issues/en/individual-warehouse-inventory-exports-do-not-work-on-seller-portal-accounts.md @@ -3,8 +3,8 @@ title: 'Individual warehouse (inventory) exports do not work on seller portal ac id: 7GoxwXFUWnebmCqF1sm7rm status: PUBLISHED createdAt: 2022-10-24T19:21:06.182Z -updatedAt: 2022-11-25T21:43:01.961Z -publishedAt: 2022-11-25T21:43:01.961Z +updatedAt: 2024-07-01T18:48:39.414Z +publishedAt: 2024-07-01T18:48:39.414Z firstPublishedAt: 2022-10-24T19:21:06.574Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: individual-warehouse-inventory-exports-do-not-work-on-seller-portal-accounts locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 684464 --- diff --git a/docs/known-issues/en/inference-invoice-system-is-not-working-properly-when-there-are-same-skuid-in-different-array-items.md b/docs/known-issues/en/inference-invoice-system-is-not-working-properly-when-there-are-same-skuid-in-different-array-items.md new file mode 100644 index 000000000..6ef6f7721 --- /dev/null +++ b/docs/known-issues/en/inference-invoice-system-is-not-working-properly-when-there-are-same-skuid-in-different-array-items.md @@ -0,0 +1,50 @@ +--- +title: 'Inference Invoice System is not working properly when there are same SKUid in different array items' +id: 3fSQGwIPj0ekewMuaxPPEe +status: PUBLISHED +createdAt: 2024-03-28T19:00:12.852Z +updatedAt: 2024-04-04T13:33:04.775Z +publishedAt: 2024-04-04T13:33:04.775Z +firstPublishedAt: 2024-03-28T19:00:14.053Z +contentType: knownIssue +productTeam: Order Management +author: 2mXZkbi0oi061KicTExNjo +tag: Order Management +slug: inference-invoice-system-is-not-working-properly-when-there-are-same-skuid-in-different-array-items +locale: en +kiStatus: Backlog +internalReference: 1008459 +--- + +## Summary + + +Some orders has same SKUid in separated array of items it happens at the purchase moment on checkout for different reasons as discount to be apllied for example. +This not a problem but a condition for a purchase calculation. + +The problem is at the phase of invoice for that items. Sometimes the inference system can not match the itens to be insert correctly at the refrence items on packageAttachment, because of the same SKUid and selling prices. +Even the customer sends the quantity of itens correctly on the inference it will be wrong. + +Is possible to see the difference on SNO system versus the packageAttachment items on order. + + +## + +## Simulation + + +Create a order with a more than one quantity items and apply some discount, creating an order with more than one array of itens with different selling price. After that try to invoice all items of order. + + + +## + +## Workaround + + +There is no workarround for that. + + + + + diff --git a/docs/known-issues/en/infocard-mobile-images-wont-apply.md b/docs/known-issues/en/infocard-mobile-images-wont-apply.md new file mode 100644 index 000000000..c922f40b7 --- /dev/null +++ b/docs/known-issues/en/infocard-mobile-images-wont-apply.md @@ -0,0 +1,47 @@ +--- +title: "Infocard mobile images won't apply" +id: 1vx5fwa5nL3SO27HpihLFd +status: PUBLISHED +createdAt: 2024-02-19T19:12:18.516Z +updatedAt: 2024-02-19T19:12:19.362Z +publishedAt: 2024-02-19T19:12:19.362Z +firstPublishedAt: 2024-02-19T19:12:19.362Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: infocard-mobile-images-wont-apply +locale: en +kiStatus: Backlog +internalReference: 909647 +--- + +## Summary + + +When you change the image on an infocard to be displayed on the mobile version, it won't be shown. Instead, the main image stays being shown. + + +## + +## Simulation + + + +- Open an infocard on site-editor for editing. +- Change the main image of the infocard and apply. +- Change the image for the mobile version of the infocard and apply. +- Observe the results, the image will still be the main image instead of the one set for mobile when in mobile mode. + + +## + +## Workaround + + +Instead, try to use a flex layout with a store image + other apps to create the desired banner. + + + + + diff --git a/docs/known-issues/en/insert-sku-file-api-doesnt-accept-urls-from-servers-that-require-user-agents.md b/docs/known-issues/en/insert-sku-file-api-doesnt-accept-urls-from-servers-that-require-user-agents.md new file mode 100644 index 000000000..b1b63a22c --- /dev/null +++ b/docs/known-issues/en/insert-sku-file-api-doesnt-accept-urls-from-servers-that-require-user-agents.md @@ -0,0 +1,50 @@ +--- +title: 'Insert SKU File API doesnt accept URLs from servers that require "User Agents"' +id: 5Z1PmRXyW78mohsKTMQfzj +status: PUBLISHED +createdAt: 2024-07-22T19:49:14.140Z +updatedAt: 2024-07-22T19:49:15.319Z +publishedAt: 2024-07-22T19:49:15.319Z +firstPublishedAt: 2024-07-22T19:49:15.319Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: insert-sku-file-api-doesnt-accept-urls-from-servers-that-require-user-agents +locale: en +kiStatus: Backlog +internalReference: 1069222 +--- + +## Summary + + +A **user-agent** is a string of text that a web browser or other client sends to a web server in an HTTP request header to identify itself. This string contains information about the browser type, operating system, and sometimes additional details like the browser version and the rendering engine used. + +This is often requested as a security measure by servers, such as ones that host images, that can be passed via URL in the request body of the insert SKU file API. + +This kind of authentication, however, is not currently supported by the VTEX APIs. + + +## + +## Simulation + + +1 - Using either the Create or Update (write methods) SKU file API passing down an URL that has server-side user agent requirement to fetch data https://developers.vtex.com/docs/api-reference/catalog-api#post-/api/catalog/pvt/stockkeepingunit/-skuId-/file + +2 - A 40x type response will be shown, either a generic 400 or a more specific 403 depending on the type of response implemented. + + + +## + +## Workaround + + +Either opt for the file upload va spreadsheet, form-data (using the APIs) or disable the user-agent requirements on the server-side. + + + + + diff --git a/docs/known-issues/en/installment-options-not-updating-automatically-on-pdpplp.md b/docs/known-issues/en/installment-options-not-updating-automatically-on-pdpplp.md new file mode 100644 index 000000000..1854b3339 --- /dev/null +++ b/docs/known-issues/en/installment-options-not-updating-automatically-on-pdpplp.md @@ -0,0 +1,46 @@ +--- +title: 'Installment options not updating automatically on PDP/PLP' +id: 1PSjCEZyKatCZ9Q1W1zQOc +status: PUBLISHED +createdAt: 2024-02-23T12:31:32.446Z +updatedAt: 2024-02-23T12:31:33.262Z +publishedAt: 2024-02-23T12:31:33.262Z +firstPublishedAt: 2024-02-23T12:31:33.262Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: installment-options-not-updating-automatically-on-pdpplp +locale: en +kiStatus: Backlog +internalReference: 987467 +--- + +## Summary + + +When a account changes the installment options of a product, despite the product being correctly indexed, the installment options do not update on the PLP or the PDP (sometimes both). + + +## + +## Simulation + + + +1. Create an installment option and check that it reflects correctly on PDP/PLP +2. Update this same installment +3. Check that not all PDPs and PLPs updated to the new correct information. + + +## + +## Workaround + + +Reindex the affected products again. + + + + + diff --git a/docs/known-issues/en/intelligent-search-banner-update-via-image-url-does-not-work-correctly.md b/docs/known-issues/en/intelligent-search-banner-update-via-image-url-does-not-work-correctly.md index 1a81776c1..ceedfa6c1 100644 --- a/docs/known-issues/en/intelligent-search-banner-update-via-image-url-does-not-work-correctly.md +++ b/docs/known-issues/en/intelligent-search-banner-update-via-image-url-does-not-work-correctly.md @@ -3,8 +3,8 @@ title: 'Intelligent Search Banner update via Image URL does not work correctly' id: bMFrVUmfbjvTWs4Ag6U57 status: PUBLISHED createdAt: 2023-01-17T14:34:02.195Z -updatedAt: 2023-01-17T14:34:10.348Z -publishedAt: 2023-01-17T14:34:10.348Z +updatedAt: 2023-09-06T22:35:01.155Z +publishedAt: 2023-09-06T22:35:01.155Z firstPublishedAt: 2023-01-17T14:34:02.912Z contentType: knownIssue productTeam: Intelligent Search @@ -19,7 +19,7 @@ internalReference: 734833 ## Summary -In Admin V4, in the Banners module, the user has the possibility to create or update already created banners. When selecting a banner for updating, he can choose between using an HTML field or inserting a direct image link with an external URL. When selecting to insert the banner via a direct image link, the GraphQL query `setBanner` is triggered, which is currently not working correctly, returning `syntaxError`, consequently, error 500. +In Admin V4, in the Banners module, the user has the possibility to create or update already created banners. When selecting a banner for updating, he can choose between using an HTML field or inserting a direct image link with an external URL. When selecting to insert the banner via a direct image link, the GraphQL query is triggered, which is currently not working correctly, returning `syntaxError`, consequently, error 500. ## @@ -39,7 +39,7 @@ When clicking Save, the screen will show a GraphQL error; ## Workaround -Create a new banner with the same specifications (the banner creation query is `createBanner` and is working correctly); +N/A diff --git a/docs/known-issues/en/intelligent-search-language-settings-not-in-sync-with-store-configurations.md b/docs/known-issues/en/intelligent-search-language-settings-not-in-sync-with-store-configurations.md new file mode 100644 index 000000000..de802aa52 --- /dev/null +++ b/docs/known-issues/en/intelligent-search-language-settings-not-in-sync-with-store-configurations.md @@ -0,0 +1,64 @@ +--- +title: 'Intelligent Search language settings not in sync with store configurations' +id: 1GqoAyUSbTxwHvzoMoAYfD +status: PUBLISHED +createdAt: 2024-02-27T21:30:40.309Z +updatedAt: 2024-03-06T15:38:20.358Z +publishedAt: 2024-03-06T15:38:20.358Z +firstPublishedAt: 2024-02-27T21:30:41.209Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: intelligent-search-language-settings-not-in-sync-with-store-configurations +locale: en +kiStatus: Backlog +internalReference: 990343 +--- + +## Summary + + +The primary language for Intelligent Search is not automatically updated according to the trade policy and binding settings, making it out of sync. + +For single-language stores, Intelligent Search contents, such as synonyms, merchandising rules, search banners, and search redirects, are created on top of the locales registered at the binding. The storefront is rendered based also on the trade policy, which may override the binding and won't match the registered content. + +For multi-language stores, potentially, it also affects the provided translations at the storefront and APIs. + + +## + +## Simulation + + + +- Create a store in "pt-BR"; +- Enable/configure the Intelligent Search module; +- Change the trade policy from "pt-BR" to "en-US"; +- Single-language: + - Keep the binding as "pt-BR"; + - Create Intelligent Search content; + - Access the storefront page that should present the registered content; + - The content/behavior won't be visible. +- Multi-language: + - Register the products in English; + - Add Portuguese as a second/alternate language at the bindings + - Register catalog translations for Portuguese; + - In this scenario, navigation between both languages may present problems. + + + +## + +## Workaround + + +Ensure that bindings and trade policies match otherwise, the search content will be invalid. + +Previously registered content won't follow the new primary language if it changes; it will remain attached to their creation language. It's necessary to register at least two locales at the bindings configuration (the old/unexpected language and the new/expected language) to see the language selector in the content editor so you can fix them manually to use the expected language. Another method is recreating the content. + +In some scenarios, such as multi-language and catalog translations, you may also need to contact our support to review internal language settings for Intelligent Search. + + + + diff --git a/docs/known-issues/en/intelligent-search-not-capturing-sales-events-for-faststore.md b/docs/known-issues/en/intelligent-search-not-capturing-sales-events-for-faststore.md new file mode 100644 index 000000000..82290d80d --- /dev/null +++ b/docs/known-issues/en/intelligent-search-not-capturing-sales-events-for-faststore.md @@ -0,0 +1,42 @@ +--- +title: 'Intelligent Search not capturing sales events for FastStore' +id: 4sT3tm37DP6E6jWzYNHJQe +status: PUBLISHED +createdAt: 2024-06-05T22:21:23.343Z +updatedAt: 2024-06-05T22:21:24.206Z +publishedAt: 2024-06-05T22:21:24.206Z +firstPublishedAt: 2024-06-05T22:21:24.206Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: intelligent-search-not-capturing-sales-events-for-faststore +locale: en +kiStatus: Scheduled +internalReference: 1045163 +--- + +## Summary + + +Intelligent Search is not capturing finished order events for stores using FastStore. These events compose the relevance criteria and product sorting by sales. + + +## + +## Simulation + + +The scenario can be reproduced in any store using FastStore. The easiest way to see the problem is by noticing that the search analytics report won't compute sales. + + +## + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/en/intelligent-search-redirect-settings-search-bar-is-case-sensitive.md b/docs/known-issues/en/intelligent-search-redirect-settings-search-bar-is-case-sensitive.md new file mode 100644 index 000000000..f9398d636 --- /dev/null +++ b/docs/known-issues/en/intelligent-search-redirect-settings-search-bar-is-case-sensitive.md @@ -0,0 +1,41 @@ +--- +title: 'Intelligent Search Redirect settings search bar is case sensitive' +id: 5QEkcyhCQWyw093UkDCeOq +status: PUBLISHED +createdAt: 2023-09-26T23:50:50.661Z +updatedAt: 2023-09-26T23:50:51.661Z +publishedAt: 2023-09-26T23:50:51.661Z +firstPublishedAt: 2023-09-26T23:50:51.661Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: intelligent-search-redirect-settings-search-bar-is-case-sensitive +locale: en +kiStatus: Backlog +internalReference: 361894 +--- + +## Summary + + +The Intelligent Search Redirect settings page has a search bar to help find specific redirect settings, but it is case sensitive and will only find terms if they match exactly. + + +## + +## Simulation + + +Access `/admin/search/redirects`. + +Search for a setting name, but changing one letter to uppercase. The search won't fetch any result. + + +## + +## Workaround + + +Generate route names with a consistent pattern, only lower case, only uppercase or camel case. + diff --git a/docs/known-issues/en/intelligent-search-word-analyzer-not-normalizing-gender-in-portuguese-words.md b/docs/known-issues/en/intelligent-search-word-analyzer-not-normalizing-gender-in-portuguese-words.md new file mode 100644 index 000000000..260ac0cea --- /dev/null +++ b/docs/known-issues/en/intelligent-search-word-analyzer-not-normalizing-gender-in-portuguese-words.md @@ -0,0 +1,47 @@ +--- +title: 'Intelligent Search word analyzer not normalizing gender in Portuguese words' +id: 2oVUQnXZK6FNXg7co88C1B +status: PUBLISHED +createdAt: 2024-07-26T22:55:32.746Z +updatedAt: 2024-07-26T22:55:46.558Z +publishedAt: 2024-07-26T22:55:46.558Z +firstPublishedAt: 2024-07-26T22:55:33.875Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: intelligent-search-word-analyzer-not-normalizing-gender-in-portuguese-words +locale: en +kiStatus: Backlog +internalReference: 1072003 +--- + +## Summary + + +It's expected that searched terms are normalized between their different forms (plural/singular, gender, and other possibilities), a process formally called stemming. The analyzer is different for each language to match their needs. + +The analyzer for Portuguese is not normalizing the gender of words. + + +## + +## Simulation + + +Consider a word registered in different products with different genders, such as "camiseta listrada" and "vestido listrado". + +Although "listrada" and "listrado" are the same word but in different gender forms, searching "listrada" won't return the "vestidos" – and vice-versa. + + +## + +## Workaround + + +Register bidirectional synonyms for words with relevant gender form variations. + + + + + diff --git a/docs/known-issues/en/interacting-with-the-address-component-while-some-data-on-the-ui-is-still-in-a-loading-state-changes-the-address-insertion-mode.md b/docs/known-issues/en/interacting-with-the-address-component-while-some-data-on-the-ui-is-still-in-a-loading-state-changes-the-address-insertion-mode.md new file mode 100644 index 000000000..6e4f0d726 --- /dev/null +++ b/docs/known-issues/en/interacting-with-the-address-component-while-some-data-on-the-ui-is-still-in-a-loading-state-changes-the-address-insertion-mode.md @@ -0,0 +1,46 @@ +--- +title: 'Interacting with the address component while some data on the UI is still in a loading state changes the address insertion mode' +id: 7t3jzIpIppmZDAc9R2BgpS +status: PUBLISHED +createdAt: 2023-09-13T20:39:43.294Z +updatedAt: 2023-09-13T20:39:44.079Z +publishedAt: 2023-09-13T20:39:44.079Z +firstPublishedAt: 2023-09-13T20:39:44.079Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: interacting-with-the-address-component-while-some-data-on-the-ui-is-still-in-a-loading-state-changes-the-address-insertion-mode +locale: en +kiStatus: Backlog +internalReference: 423811 +--- + +## Summary + + +When the user chooses to change their address while some respective data is still loading on the page, the address component changes from geolocation to the component with a dropdown. The data can be, for example, selecting a store to pick up. While the data loads in the interface, the user clicks on "change address", with that, the return address is in another component, not in the geolocation component. + + +## + +## Simulation + + + +- Configure an account to use geocoordinates at checkout; +- Search for an address in the shipping step; +- Click on Change while the page is loading; +- The address component will change and ask you to fill out the address information + + +## + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/en/interacting-with-the-payment-component-while-is-still-in-a-loading-state-sends-the-wrong-payment-option.md b/docs/known-issues/en/interacting-with-the-payment-component-while-is-still-in-a-loading-state-sends-the-wrong-payment-option.md new file mode 100644 index 000000000..b564278d7 --- /dev/null +++ b/docs/known-issues/en/interacting-with-the-payment-component-while-is-still-in-a-loading-state-sends-the-wrong-payment-option.md @@ -0,0 +1,45 @@ +--- +title: 'Interacting with the payment component while is still in a loading state sends the wrong payment option' +id: 4kSvM6fti8YfgcUyl4qFJs +status: PUBLISHED +createdAt: 2023-12-12T22:07:58.762Z +updatedAt: 2023-12-12T22:07:59.474Z +publishedAt: 2023-12-12T22:07:59.474Z +firstPublishedAt: 2023-12-12T22:07:59.474Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: interacting-with-the-payment-component-while-is-still-in-a-loading-state-sends-the-wrong-payment-option +locale: en +kiStatus: Backlog +internalReference: 952086 +--- + +## Summary + + +When the shopper changes the payment method while the payment component is still loading on the page, if the payment method has options, the payment sent to the orderForm is wrong. When this behavior happen, the order is not created and a message to review the payment information is shown. + + +## + +## Simulation + + + +- Add items to the cart and move until payment data; +- Click on a different payment method while the page is loading and select another option inside the component; +- The payment sent to the orderForm is wrong, being the first option. + + +## + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/en/intermitent-site-editor-content-loss.md b/docs/known-issues/en/intermitent-site-editor-content-loss.md new file mode 100644 index 000000000..84738d079 --- /dev/null +++ b/docs/known-issues/en/intermitent-site-editor-content-loss.md @@ -0,0 +1,49 @@ +--- +title: 'Intermitent Site Editor content loss' +id: 3a5MlAoD2Z7Gu6HDS8wihD +status: PUBLISHED +createdAt: 2022-07-05T17:07:24.733Z +updatedAt: 2024-03-21T20:37:27.369Z +publishedAt: 2024-03-21T20:37:27.369Z +firstPublishedAt: 2022-07-05T17:07:25.091Z +contentType: knownIssue +productTeam: CMS +author: 2mXZkbi0oi061KicTExNjo +tag: CMS +slug: intermitent-site-editor-content-loss +locale: en +kiStatus: Scheduled +internalReference: 610533 +--- + +## Summary + + +Every content change in Site Editor inserts changes to the content.json file, which is stored in a bucket on AWS S3. Some customers have reported a loss of Site Editor content after some common procedures of theme updates. + + +## + +## Simulation + + +The scenario is intermittent, however, it has been reported in two different scenarios: + +**1. When promoting a production workspace to master:** +Customers reported that when promoting a production workspace, containing changes in components, to the master environment, there was a loss of content in other workspaces. + +**2. When installing a new version in a test workspace:** +Customers reported that when installing a new theme version in a test workspace, the content of the category pages was deleted. + + +## + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/en/internalsearcherror-timeouts-on-portal.md b/docs/known-issues/en/internalsearcherror-timeouts-on-portal.md new file mode 100644 index 000000000..c85350e8b --- /dev/null +++ b/docs/known-issues/en/internalsearcherror-timeouts-on-portal.md @@ -0,0 +1,45 @@ +--- +title: 'InternalSearchError timeouts on Portal' +id: 6D6mdJ3zQypy1lcuht7WuU +status: PUBLISHED +createdAt: 2024-06-03T15:25:56.353Z +updatedAt: 2024-07-30T13:55:06.518Z +publishedAt: 2024-07-30T13:55:06.518Z +firstPublishedAt: 2024-06-03T15:25:57.378Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: internalsearcherror-timeouts-on-portal +locale: en +kiStatus: Backlog +internalReference: 1043003 +--- + +## Summary + + +Currently, stores using the legacy Portal search can face, when using multiple filters on their store, such as collection filters on templates, can face random, intermittent timeouts that are often displayed as a "Something Went Wrong" error for customers. + +This issue is, internally, a timeout, that is being analysed by the tech teams to have its time increased. + + +## + +## Simulation + + +This error is highly intermittent and hard to consistently replicate. It's often more frequent in accounts using several collection filters in their templates, but there's no reliable way to replicate it. + + +## + +## Workaround + + +While the timeouts are not further investigated and increased, reducing the amount of filters being used in searches and menus is recommended, yet not guaranteed to completely eliminate such timeouts, but significantly reduce them. + + + + + diff --git a/docs/known-issues/en/invalid-postal-code-message-in-checkout-ui-when-address-is-in-available-addresses-with-different-country.md b/docs/known-issues/en/invalid-postal-code-message-in-checkout-ui-when-address-is-in-available-addresses-with-different-country.md new file mode 100644 index 000000000..70b572c14 --- /dev/null +++ b/docs/known-issues/en/invalid-postal-code-message-in-checkout-ui-when-address-is-in-available-addresses-with-different-country.md @@ -0,0 +1,47 @@ +--- +title: '"Invalid postal code" message in Checkout UI when address is in available addresses with different country' +id: 4VggIx4xWPNW6OBIrQ0js4 +status: PUBLISHED +createdAt: 2024-06-21T17:08:59.860Z +updatedAt: 2024-06-21T17:09:00.771Z +publishedAt: 2024-06-21T17:09:00.771Z +firstPublishedAt: 2024-06-21T17:09:00.771Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: invalid-postal-code-message-in-checkout-ui-when-address-is-in-available-addresses-with-different-country +locale: en +kiStatus: Backlog +internalReference: 1053959 +--- + +## Summary + + +Checkout UI uses the country registered in its state to validate the postal code input. + +When addresses are registered in available addresses, but the orderForm is changed to another sales channel, and this sales channel has a different country to ship, the message "Invalid postal code" is shown right below the postal code input, not being able to move forward with the purchase. + + +## + +## Simulation + + + +- Assemble a cart and add an address; +- Change the sales channel, where it ships to a different country; +- Try to add the new postal code; the "Invalid postal code" is shown. + + +## + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/en/inventory-notifications-to-indexer-are-cached.md b/docs/known-issues/en/inventory-notifications-to-indexer-are-cached.md new file mode 100644 index 000000000..9b01810e9 --- /dev/null +++ b/docs/known-issues/en/inventory-notifications-to-indexer-are-cached.md @@ -0,0 +1,52 @@ +--- +title: 'Inventory notifications to indexer are cached' +id: 2eFmUbO1PR7ahxAGiMkqZd +status: PUBLISHED +createdAt: 2023-10-05T12:48:05.930Z +updatedAt: 2024-05-14T11:26:36.897Z +publishedAt: 2024-05-14T11:26:36.897Z +firstPublishedAt: 2023-10-05T12:48:06.727Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: inventory-notifications-to-indexer-are-cached +locale: en +kiStatus: Fixed +internalReference: 914545 +--- + +## Summary + + +When a franchise account or seller notifies the main account (or marketplace) about inventory changes, the account sends the product to indexer in order to have the most updated information. + +The system responsible to receive the notifications and pass them to indexer is Broadcaster. + +The problem is that the workflow Availability -> Broadcaster -> Indexer is working on a very fast rhythm and in some cases the information is still cached. That way the Indexer remains with the old information until a new indexation. + + +## + +## Simulation + + +There is not an easy way to simulate this scenario, since it doesn't happen in every occasion. +The process should be: + +1. Franchise account updates an inventory; +2. Broadcaster sends the product to Indexer; +3. Indexer updates the main account sku with the old info. + + +## + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/en/inventory-reserved-items-error.md b/docs/known-issues/en/inventory-reserved-items-error.md index ac15d34de..572d4c268 100644 --- a/docs/known-issues/en/inventory-reserved-items-error.md +++ b/docs/known-issues/en/inventory-reserved-items-error.md @@ -1,10 +1,10 @@ --- title: 'Inventory Reserved Items Error' id: 37cO3T4D0exvOMhStKYds9 -status: CHANGED +status: PUBLISHED createdAt: 2022-05-18T15:13:46.087Z -updatedAt: 2022-06-27T12:33:44.492Z -publishedAt: 2022-06-20T12:39:37.793Z +updatedAt: 2024-07-03T20:14:35.313Z +publishedAt: 2024-07-03T20:14:35.313Z firstPublishedAt: 2022-05-18T15:13:46.568Z contentType: knownIssue productTeam: Logistics @@ -12,27 +12,33 @@ author: 2mXZkbi0oi061KicTExNjo tag: Logistics slug: inventory-reserved-items-error locale: en -kiStatus: Backlog +kiStatus: Fixed internalReference: 347924 --- ## Summary -Checking the items of reserved status on Inventory Management there is an error to show the orders related. -It is not possible to see the orders clicking on the number of reserved itens, shows the message error "There was an error loading reservations. Please try again." +Checking the items of reserved status on **Inventory Management**, there is an error to show the orders related. +It is not possible to see the orders clicking on the number of reserved items, shows the message error "There was an error loading reservations. Please try again." + + +## ## Simulation + The simulation is not possible. +## ## Workaround + There is no workaround available. diff --git a/docs/known-issues/en/invisible-characters-in-category-names-cause-page-not-found-errors.md b/docs/known-issues/en/invisible-characters-in-category-names-cause-page-not-found-errors.md new file mode 100644 index 000000000..27503b7c8 --- /dev/null +++ b/docs/known-issues/en/invisible-characters-in-category-names-cause-page-not-found-errors.md @@ -0,0 +1,46 @@ +--- +title: "Invisible Characters in Category Names Cause 'Page Not Found' Errors" +id: 4np2BZUF1EmlLmV0KTpnrf +status: PUBLISHED +createdAt: 2024-07-05T13:11:13.031Z +updatedAt: 2024-07-05T13:11:14.090Z +publishedAt: 2024-07-05T13:11:14.090Z +firstPublishedAt: 2024-07-05T13:11:14.090Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: invisible-characters-in-category-names-cause-page-not-found-errors +locale: en +kiStatus: Backlog +internalReference: 1061149 +--- + +## Summary + + +When creating categories via API or the admin panel, the category name is not properly validated, allowing invisible characters to be included. Since the category name is used to generate the category URL, these invisible characters are also included in the URL. This results in the category page not functioning correctly and returning a "Page Not Found" error. + + +## + +## Simulation + + + +1. Create a category with an invisible character in its name using the API or admin panel. +2. Access the API URL for this category. +3. Observe the "Page Not Found" error. + + +## + +## Workaround + + + +The workaround is to remove the invisible character from the category name, which will also update the URL of the page, resolving the issue. + + + + diff --git a/docs/known-issues/en/isavailablepersaleschannel-parameter-does-not-work-as-expected-on-the-search-api.md b/docs/known-issues/en/isavailablepersaleschannel-parameter-does-not-work-as-expected-on-the-search-api.md index 341cccdb5..54eb478a3 100644 --- a/docs/known-issues/en/isavailablepersaleschannel-parameter-does-not-work-as-expected-on-the-search-api.md +++ b/docs/known-issues/en/isavailablepersaleschannel-parameter-does-not-work-as-expected-on-the-search-api.md @@ -3,8 +3,8 @@ title: 'isAvailablePerSalesChannel parameter does not work as expected on the Se id: 6vexCZQTib8fFI6sCSTdWL status: PUBLISHED createdAt: 2022-09-12T16:03:25.215Z -updatedAt: 2022-11-25T21:43:40.015Z -publishedAt: 2022-11-25T21:43:40.015Z +updatedAt: 2024-02-16T20:24:54.890Z +publishedAt: 2024-02-16T20:24:54.890Z firstPublishedAt: 2022-09-12T16:03:25.837Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: isavailablepersaleschannel-parameter-does-not-work-as-expected-on-the-search-api locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 656284 --- diff --git a/docs/known-issues/en/issue-on-the-explained-search-for-searches-with-accent-marks.md b/docs/known-issues/en/issue-on-the-explained-search-for-searches-with-accent-marks.md index 5c036bc6d..0b35ac379 100644 --- a/docs/known-issues/en/issue-on-the-explained-search-for-searches-with-accent-marks.md +++ b/docs/known-issues/en/issue-on-the-explained-search-for-searches-with-accent-marks.md @@ -3,8 +3,8 @@ title: 'Issue on the Explained Search for searches with accent marks' id: 5rh2FSzIeSjnO7bUlEkJ9S status: PUBLISHED createdAt: 2022-02-23T21:59:57.268Z -updatedAt: 2022-11-25T21:58:45.841Z -publishedAt: 2022-11-25T21:58:45.841Z +updatedAt: 2024-02-16T20:28:06.748Z +publishedAt: 2024-02-16T20:28:06.748Z firstPublishedAt: 2022-02-23T21:59:57.508Z contentType: knownIssue productTeam: Intelligent Search @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Intelligent Search slug: issue-on-the-explained-search-for-searches-with-accent-marks locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 434752 --- diff --git a/docs/known-issues/en/issue-on-translating-titles-for-some-facets.md b/docs/known-issues/en/issue-on-translating-titles-for-some-facets.md index 1e26995f0..d819074da 100644 --- a/docs/known-issues/en/issue-on-translating-titles-for-some-facets.md +++ b/docs/known-issues/en/issue-on-translating-titles-for-some-facets.md @@ -3,8 +3,8 @@ title: 'Issue on translating titles for some facets' id: iG3Kb1AfH7QIqYn1ewnuw status: PUBLISHED createdAt: 2023-03-22T19:26:31.477Z -updatedAt: 2023-03-22T19:26:31.933Z -publishedAt: 2023-03-22T19:26:31.933Z +updatedAt: 2023-10-27T00:51:10.361Z +publishedAt: 2023-10-27T00:51:10.361Z firstPublishedAt: 2023-03-22T19:26:31.933Z contentType: knownIssue productTeam: Intelligent Search @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Intelligent Search slug: issue-on-translating-titles-for-some-facets locale: en -kiStatus: Backlog +kiStatus: Fixed internalReference: 776353 --- @@ -35,9 +35,5 @@ Check the path that is being mounted also check if the store is multilanguage, a ## Workaround -There's none - - - - +N/A diff --git a/docs/known-issues/en/issue-with-session-apis-using-public-properties-beginning-with-the-same-prefix.md b/docs/known-issues/en/issue-with-session-apis-using-public-properties-beginning-with-the-same-prefix.md new file mode 100644 index 000000000..3d2655ab2 --- /dev/null +++ b/docs/known-issues/en/issue-with-session-apis-using-public-properties-beginning-with-the-same-prefix.md @@ -0,0 +1,43 @@ +--- +title: 'Issue with session APIs using public properties beginning with the same prefix' +id: RAoSKg2hwwiC6L7wFPyNv +status: PUBLISHED +createdAt: 2023-08-21T20:00:45.403Z +updatedAt: 2023-08-21T20:11:44.751Z +publishedAt: 2023-08-21T20:11:44.751Z +firstPublishedAt: 2023-08-21T20:00:46.132Z +contentType: knownIssue +productTeam: Identity +author: 2mXZkbi0oi061KicTExNjo +tag: Identity +slug: issue-with-session-apis-using-public-properties-beginning-with-the-same-prefix +locale: en +kiStatus: Backlog +internalReference: 885011 +--- + +## Summary + + +The session API is generating some inconsistencies. The engineering team has identified the bug, the bug is related with properties beginning with the same word. + + +## + +## Simulation + + +If you make a POST sending 2 public values with the same prefix, the API only receives one. If you try again, making the same POST sending the same 2 values, the API receives both. + + +## + +## Workaround + + +n/a + + + + + diff --git a/docs/known-issues/en/issues-inserting-values-in-loyalty-gift-card-at-checkout.md b/docs/known-issues/en/issues-inserting-values-in-loyalty-gift-card-at-checkout.md new file mode 100644 index 000000000..f5e61e720 --- /dev/null +++ b/docs/known-issues/en/issues-inserting-values-in-loyalty-gift-card-at-checkout.md @@ -0,0 +1,44 @@ +--- +title: 'Issues inserting values in loyalty gift card at checkout' +id: 74bFvs0PmQzRGzkOdnwiLw +status: PUBLISHED +createdAt: 2023-11-28T17:16:34.758Z +updatedAt: 2023-11-28T17:16:35.407Z +publishedAt: 2023-11-28T17:16:35.407Z +firstPublishedAt: 2023-11-28T17:16:35.407Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: issues-inserting-values-in-loyalty-gift-card-at-checkout +locale: en +kiStatus: Backlog +internalReference: 943629 +--- + +## Summary + + +When using loyalty gift card users can face bad experience when selecting the option "Use only part of the value", there's no "Add" button after filling "Value to use" (the input is automatically accepted) so if a value is not filled fast enough it will be updated with the first digits only making the user to repeat the procedure. This experience is worse via mobile website. + + +## + +## Simulation + + +After creating a loyalty gift card to an email it will appear at checkout and you can proceed with the above described scenario. + +https://support.vtex.com/hc/en-us/articles/12897485276443 + + +## + +## Workaround + + +NA + + + + diff --git a/docs/known-issues/en/issues-with-billingaddress-leading-to-transaction-cancellations.md b/docs/known-issues/en/issues-with-billingaddress-leading-to-transaction-cancellations.md new file mode 100644 index 000000000..f21099dbd --- /dev/null +++ b/docs/known-issues/en/issues-with-billingaddress-leading-to-transaction-cancellations.md @@ -0,0 +1,48 @@ +--- +title: 'Issues with BillingAddress Leading to Transaction Cancellations' +id: 14RT6S4Hm7H30L0FBzdDRY +status: PUBLISHED +createdAt: 2024-05-06T16:34:12.989Z +updatedAt: 2024-05-06T16:34:14.299Z +publishedAt: 2024-05-06T16:34:14.299Z +firstPublishedAt: 2024-05-06T16:34:14.299Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: issues-with-billingaddress-leading-to-transaction-cancellations +locale: en +kiStatus: Backlog +internalReference: 1027901 +--- + +## Summary + + + +Transactions are being canceled during the antifraud analysis due to missing essential information in the `billingAddress`. + +The `billingAddress` is sent during the payment process and can either be a copy of the `shippingAddress` if the user chooses not to differentiate them (by marking `isBillingAddressDifferent` as `false`) during checkout. Alternatively, it can be a new address provided by the user if the `isBillingAddressDifferent` option is marked as `true`. This address is used in the antifraud authorization request, and the absence of mandatory information can lead to transaction cancellations. + +We have observed that this behavior occurs with payments made using new cards, which have not been previously saved in the store, and when the user chooses not to differentiate the addresses (`isBillingAddressDifferent`: `false`). Importantly, the `shippingAaddress` contains all the required fields correctly filled out, while the `billingAddress`, which should be a copy of the `shippingAddress`, remains incomplete. + + +## + +## Simulation + + +We were not able to replicate this issue + + +## + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/en/issues-with-my-account-links.md b/docs/known-issues/en/issues-with-my-account-links.md new file mode 100644 index 000000000..d2f527062 --- /dev/null +++ b/docs/known-issues/en/issues-with-my-account-links.md @@ -0,0 +1,45 @@ +--- +title: 'Issues with My Account links' +id: 1p23CCNhJwnEXm501P9Nxh +status: PUBLISHED +createdAt: 2023-07-03T17:26:59.597Z +updatedAt: 2023-07-03T17:27:00.108Z +publishedAt: 2023-07-03T17:27:00.108Z +firstPublishedAt: 2023-07-03T17:27:00.108Z +contentType: knownIssue +productTeam: Order Management +author: 2mXZkbi0oi061KicTExNjo +tag: Order Management +slug: issues-with-my-account-links +locale: en +kiStatus: Backlog +internalReference: 522514 +--- + +## Summary + + +Links in My Account (header menu) do not work if the user is already in the My Account section + + +## + +## Simulation + + +Accessing the My account page +Click on the link from the header menu (like Orders option, for example) +Verify the url get modified, but the page does not load + + +## + +## Workaround + + +There is no workaround. + + + + + diff --git a/docs/known-issues/en/it-is-not-possible-to-add-an-item-with-attachment-to-the-cart-if-there-is-already-another-unit-of-this-item-without-attachment-in-the-cart.md b/docs/known-issues/en/it-is-not-possible-to-add-an-item-with-attachment-to-the-cart-if-there-is-already-another-unit-of-this-item-without-attachment-in-the-cart.md new file mode 100644 index 000000000..506904b14 --- /dev/null +++ b/docs/known-issues/en/it-is-not-possible-to-add-an-item-with-attachment-to-the-cart-if-there-is-already-another-unit-of-this-item-without-attachment-in-the-cart.md @@ -0,0 +1,51 @@ +--- +title: 'It is not possible to add an item with attachment to the cart if there is already another unit of this item without attachment in the cart' +id: 3l41VmdtPCxUjYChuO7o9O +status: PUBLISHED +createdAt: 2021-09-15T15:24:52.309Z +updatedAt: 2024-02-02T15:01:32.297Z +publishedAt: 2024-02-02T15:01:32.297Z +firstPublishedAt: 2021-09-15T15:30:26.487Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: it-is-not-possible-to-add-an-item-with-attachment-to-the-cart-if-there-is-already-another-unit-of-this-item-without-attachment-in-the-cart +locale: en +kiStatus: No Fix +internalReference: 412041 +--- + +## Summary + + +During the purchase process, if the customer adds an item that has already been included in the cart previously and the new inclusion has assembly options, the second item is not added to the cart. + +For example, if during the purchase process, the customer adds an SKU to the cart and then another unit of the same SKU but with an extended warranty (via assemblyOptions), the last item added (the item with an extended warranty) will not be available in the cart. + + +## + +## Simulation + + +To run the simulation, please make sure there are items with assembly options in your store. + + +1. Access the store; +2. Add a product to the cart; +3. Add the product once again and include an assembly option to the item (a customization or an extended warranty, for example); +4. Check the cart and verify that the item with the assembly option has not been added. + + +## + +## Workaround + + +There is no workaround available. + + + + + diff --git a/docs/known-issues/en/it-is-not-possible-to-create-a-path-using-content-type-via-ui.md b/docs/known-issues/en/it-is-not-possible-to-create-a-path-using-content-type-via-ui.md new file mode 100644 index 000000000..c1d625e93 --- /dev/null +++ b/docs/known-issues/en/it-is-not-possible-to-create-a-path-using-content-type-via-ui.md @@ -0,0 +1,47 @@ +--- +title: 'It is not possible to create a path using content type via UI' +id: 3jVjkZYCATrnDNhR0IKSEA +status: PUBLISHED +createdAt: 2023-10-23T13:19:09.970Z +updatedAt: 2024-07-01T18:49:16.580Z +publishedAt: 2024-07-01T18:49:16.580Z +firstPublishedAt: 2023-10-23T13:19:10.738Z +contentType: knownIssue +productTeam: CMS +author: 2mXZkbi0oi061KicTExNjo +tag: CMS +slug: it-is-not-possible-to-create-a-path-using-content-type-via-ui +locale: en +kiStatus: No Fix +internalReference: 923619 +--- + +## Summary + + +If we try to create a path using content types through the UI the page will not work. It only works if we create it through the theme. + + +## + +## Simulation + + + +- Create a path using a content type on the Pages module, for example, `storeTest/:test_id` +- Save it +- Try to access it on the front +- It will not work + + +## + +## Workaround + + +If we add the path using the content type through the theme, the page will appear on the UI and it will work + + + + + diff --git a/docs/known-issues/en/item-autocomplete-not-shown-in-seller-whitelabel-change-order.md b/docs/known-issues/en/item-autocomplete-not-shown-in-seller-whitelabel-change-order.md new file mode 100644 index 000000000..ce76def0c --- /dev/null +++ b/docs/known-issues/en/item-autocomplete-not-shown-in-seller-whitelabel-change-order.md @@ -0,0 +1,46 @@ +--- +title: 'Item auto-complete not shown in seller whitelabel (change order)' +id: 1jvkXj20gVHNtpp3KNL5GW +status: PUBLISHED +createdAt: 2024-03-05T21:55:53.411Z +updatedAt: 2024-03-11T20:00:01.928Z +publishedAt: 2024-03-11T20:00:01.928Z +firstPublishedAt: 2024-03-05T21:55:54.222Z +contentType: knownIssue +productTeam: Order Management +author: 2mXZkbi0oi061KicTExNjo +tag: Order Management +slug: item-autocomplete-not-shown-in-seller-whitelabel-change-order +locale: en +kiStatus: Backlog +internalReference: 348841 +--- + +## Summary + + +When changing an item (change order) from a WhiteLabel seller account, the auto-complete does not show the item as expected. + + + +## + +## Simulation + + +- Access an order from a whitelabel seller account, and request the item change option: +- When filling in the SKU name in the search, it is not shown by auto-complete: +- The same applies to whitelabel seller with the new admin-orders version: + + +## + +## Workaround + + +You can make the item change through the Register Change on Order API. + + + + + diff --git a/docs/known-issues/en/item-available-when-customer-location-is-not-defined-with-no-stock.md b/docs/known-issues/en/item-available-when-customer-location-is-not-defined-with-no-stock.md new file mode 100644 index 000000000..57ed121cc --- /dev/null +++ b/docs/known-issues/en/item-available-when-customer-location-is-not-defined-with-no-stock.md @@ -0,0 +1,47 @@ +--- +title: 'Item available when customer location is not defined with no stock' +id: 7vDywP0WtfpJ4bCiNkXNfw +status: PUBLISHED +createdAt: 2024-07-30T22:51:30.425Z +updatedAt: 2024-07-30T22:54:29.056Z +publishedAt: 2024-07-30T22:54:29.056Z +firstPublishedAt: 2024-07-30T22:51:31.764Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: item-available-when-customer-location-is-not-defined-with-no-stock +locale: en +kiStatus: Backlog +internalReference: 1073363 +--- + +## Summary + + +When customer location is not defined, items appear available even when no stock is available and no seller white label is comprehensive. This happens only if the SKU has stock in the white label seller in a warehouse associated with a different sales channel than the one registered in the seller's fulfillment endpoint. + + +## + +## Simulation + + + +- No stock for seller 1; +- No comprehensive seller configured; +- Stock in a white label seller in a different sales channel than fulfillment endpoint, for example: +Fulfillment endpoint with sc=1; +Stock in the seller for sc=2. + + +## + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/en/itemname-of-purchase-event-is-different-from-itemname-of-add-to-cart-event-in-google-analytics.md b/docs/known-issues/en/itemname-of-purchase-event-is-different-from-itemname-of-add-to-cart-event-in-google-analytics.md new file mode 100644 index 000000000..e2063fed6 --- /dev/null +++ b/docs/known-issues/en/itemname-of-purchase-event-is-different-from-itemname-of-add-to-cart-event-in-google-analytics.md @@ -0,0 +1,46 @@ +--- +title: 'item_name of purchase event is different from item_name of add to cart event in Google Analytics' +id: 3FV2cJIV7uOIoH0lpl0iMP +status: PUBLISHED +createdAt: 2023-08-10T12:59:26.495Z +updatedAt: 2023-08-10T12:59:27.432Z +publishedAt: 2023-08-10T12:59:27.432Z +firstPublishedAt: 2023-08-10T12:59:27.432Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: itemname-of-purchase-event-is-different-from-itemname-of-add-to-cart-event-in-google-analytics +locale: en +kiStatus: Backlog +internalReference: 878629 +--- + +## Summary + + +When the SKU has the same name as the product the item_name from the purchase ever is different from the item_name of the add-to-cart event. + + +## + +## Simulation + + + +- Add a product to the cart which its name is similar to its SKU name. For example, "Socks" is the product name and the SKU name is "Socks - G" +- Look for its item_name on the add-to-cart event +- Finish the purchase and look for the item_name on the purchase event + + +## + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/en/items-in-benefits-not-generated-in-promotions-with-collections-associated.md b/docs/known-issues/en/items-in-benefits-not-generated-in-promotions-with-collections-associated.md new file mode 100644 index 000000000..8cf232548 --- /dev/null +++ b/docs/known-issues/en/items-in-benefits-not-generated-in-promotions-with-collections-associated.md @@ -0,0 +1,52 @@ +--- +title: 'Items in benefits not generated in promotions with collections associated' +id: 9HrnxMcq7VWFQOPhg9ywd +status: PUBLISHED +createdAt: 2024-02-21T15:09:01.111Z +updatedAt: 2024-02-21T15:09:01.913Z +publishedAt: 2024-02-21T15:09:01.913Z +firstPublishedAt: 2024-02-21T15:09:01.913Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: items-in-benefits-not-generated-in-promotions-with-collections-associated +locale: en +kiStatus: Backlog +internalReference: 985850 +--- + +## Summary + + + +When having a promotion with products/skus associated through a collection, the productContext isn't prepared to create the items array inside benefits associated with the products of the collection + + +## + +## Simulation + + + + +- Create a promotion +- Associate the products for this promotion through a collection +- Open one of the products that should have a promotion +- Open your browser's console +- Check on your React Dev Tools extension for productContextProvider +- Open benefits.items, it will be empty or with the sku with the same id of the collection + + +## + +## Workaround + + + +The only possible way to have benefits.items filled is filling all skus associated with the promotion instead of a cluster/collection + + + + + diff --git a/docs/known-issues/en/kit-creation-api-is-not-calculating-component-prices.md b/docs/known-issues/en/kit-creation-api-is-not-calculating-component-prices.md index 536978155..5c6c4ee4c 100644 --- a/docs/known-issues/en/kit-creation-api-is-not-calculating-component-prices.md +++ b/docs/known-issues/en/kit-creation-api-is-not-calculating-component-prices.md @@ -3,8 +3,8 @@ title: 'Kit Creation API is not Calculating Component Prices' id: 3yyIEv6o3CjIbUg4KoLOWT status: PUBLISHED createdAt: 2023-03-28T16:34:55.491Z -updatedAt: 2023-03-28T16:34:55.990Z -publishedAt: 2023-03-28T16:34:55.990Z +updatedAt: 2024-04-02T18:36:44.624Z +publishedAt: 2024-04-02T18:36:44.624Z firstPublishedAt: 2023-03-28T16:34:55.990Z contentType: knownIssue productTeam: Catalog @@ -32,9 +32,7 @@ The kit Price should be: 10*2 + 25 === 45. This is what happens on the KIT UI SkuKit.aspx. -However, the API https://developers.vtex.com/docs/api-reference/catalog-api#post-/api/catalog/pvt/stockkeepingunitkit is not accounting for multiple components on the sum, so the price only considers each component once when calculation (then, our example above would, incorrectly, be 10 + 25 = 35). - - +However, the API https://developers.vtex.com/docs/api-reference/catalog-api#post-/api/catalog/pvt/stockkeepingunitkit is not making such price updates for components other than the 1st one added. @@ -54,5 +52,5 @@ Create a kit using the following API with a component with a quantity of 2 or mo ## Workaround -Upon creating a kit, go to the UI and save the components once again to run the logic of calculating the mentioned ponderated sum. +Insert the final price of the kit directly via pricing API. diff --git a/docs/known-issues/en/kit-weight-can-be-overritten-by-apiwebservice.md b/docs/known-issues/en/kit-weight-can-be-overritten-by-apiwebservice.md index fe1676a34..eb324fea9 100644 --- a/docs/known-issues/en/kit-weight-can-be-overritten-by-apiwebservice.md +++ b/docs/known-issues/en/kit-weight-can-be-overritten-by-apiwebservice.md @@ -3,8 +3,8 @@ title: 'Kit Weight can be Overritten by API/Webservice' id: Dlrs4qgHsnwIHxqqV0Rmg status: PUBLISHED createdAt: 2022-06-28T16:55:40.711Z -updatedAt: 2022-11-25T21:43:12.999Z -publishedAt: 2022-11-25T21:43:12.999Z +updatedAt: 2024-02-16T20:29:08.522Z +publishedAt: 2024-02-16T20:29:08.522Z firstPublishedAt: 2022-06-28T16:55:40.971Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: kit-weight-can-be-overritten-by-apiwebservice locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 429993 --- diff --git a/docs/known-issues/en/konduto-af-cannot-complete-a-request-when-the-accountid-is-missing.md b/docs/known-issues/en/konduto-af-cannot-complete-a-request-when-the-accountid-is-missing.md index c9e6f0015..9c287cb7c 100644 --- a/docs/known-issues/en/konduto-af-cannot-complete-a-request-when-the-accountid-is-missing.md +++ b/docs/known-issues/en/konduto-af-cannot-complete-a-request-when-the-accountid-is-missing.md @@ -3,8 +3,8 @@ title: 'Konduto AF cannot complete a request when the accountId is missing.' id: CGHZoCfr01ATsbtiLU9ym status: PUBLISHED createdAt: 2022-03-03T22:09:57.638Z -updatedAt: 2022-11-25T22:05:52.845Z -publishedAt: 2022-11-25T22:05:52.845Z +updatedAt: 2023-06-20T17:54:26.840Z +publishedAt: 2023-06-20T17:54:26.840Z firstPublishedAt: 2022-03-03T22:09:58.094Z contentType: knownIssue productTeam: Payments @@ -19,22 +19,29 @@ internalReference: 496298 ## Summary - -Some transactions cannot be finished because Konduto anti-fraud doesn't make the proper request because the accountId used to get payment information from the account database table is missing. This can be validated by looking at the /payment route where the node "usedAccountId" is false in this case. +There's an issue to approve some transactions that is related to the Konduto anti-fraud system. This issue arises when the system fails to make the necessary request due to the absence of the accountId, which is required to retrieve payment information from the account database. You can verify this by examining the "/payment" route, where you will find the node "usedAccountId" with a value of "False" in such cases. **{**"name": "usedAccountId","value": "False"**}** +Furthermore, this problem is commonly observed when a user removes their own card from the MyAccount page immediately after placing an order. + +## ## Simulation -This error cannot be reproduced at this time, it occurs intermittently. +Follow the aforementioned step, which involves deleting a card immediately after placing an order utilizing Konduto Antifraud. +## ## Workaround -No workaround is available. +N/A + + + + diff --git a/docs/known-issues/en/large-importexport-spreadsheet-error-on-new-collections-admin.md b/docs/known-issues/en/large-importexport-spreadsheet-error-on-new-collections-admin.md index 351a6e44d..a34e48ae4 100644 --- a/docs/known-issues/en/large-importexport-spreadsheet-error-on-new-collections-admin.md +++ b/docs/known-issues/en/large-importexport-spreadsheet-error-on-new-collections-admin.md @@ -3,8 +3,8 @@ title: 'Large Import/Export Spreadsheet Error on New Collections Admin' id: 6xbBVR2Z7CCpIC0iCAKHgN status: PUBLISHED createdAt: 2023-02-16T19:04:08.298Z -updatedAt: 2023-02-16T19:04:08.784Z -publishedAt: 2023-02-16T19:04:08.784Z +updatedAt: 2023-12-12T21:08:23.871Z +publishedAt: 2023-12-12T21:08:23.871Z firstPublishedAt: 2023-02-16T19:04:08.784Z contentType: knownIssue productTeam: Catalog @@ -12,15 +12,14 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: large-importexport-spreadsheet-error-on-new-collections-admin locale: en -kiStatus: Backlog +kiStatus: Fixed internalReference: 362017 --- ## Summary -Currently, the new collection's admin, in the import feature for an SKU inclusion, using the SKU row, often returns an unspecific error response when attempting to import a file with too many registries. - +Currently, uploading items to the new collections module with a list with over 1000 SKUs is impossible, since the process will timeout. It returns an unspecific error response: "`Your file was not imported. Please try importing this file again.`" @@ -29,9 +28,11 @@ Currently, the new collection's admin, in the import feature for an SKU inclusio ## Simulation -1) In a store in which the catalog is very large, 50K+ products access the new collections admin /admin/collections -2) In a collection, try importing new registries with over 100 SKUs in a single import. +1. Go to the new collections module +2. Select the tab "Import" +3. Use a sheet that has over 1000 SKUs (i.e. 300 products with 50 SKUs, each) +4. The import will generate a timeout. ## @@ -39,11 +40,7 @@ Currently, the new collection's admin, in the import feature for an SKU inclusio ## Workaround -1) Use the legacy collections for massively importing SKUs. - -2) Split the imports into smaller sheets and do the process gradually. - -3) Use the UI's massive actions to reach the desired effect. +Upload gradually using smaller sheets, the legacy CMS collections and/or the insert SKU to subcollection API https://developers.vtex.com/docs/api-reference/catalog-api#post-/api/catalog/pvt/subcollection/-subCollectionId-/stockkeepingunit diff --git a/docs/known-issues/en/lean-shipping-being-forced-even-when-the-items-have-the-same-slas-but-in-a-different-ordination.md b/docs/known-issues/en/lean-shipping-being-forced-even-when-the-items-have-the-same-slas-but-in-a-different-ordination.md index dfe022e51..dbee6f200 100644 --- a/docs/known-issues/en/lean-shipping-being-forced-even-when-the-items-have-the-same-slas-but-in-a-different-ordination.md +++ b/docs/known-issues/en/lean-shipping-being-forced-even-when-the-items-have-the-same-slas-but-in-a-different-ordination.md @@ -3,8 +3,8 @@ title: 'Lean Shipping being forced even when the items have the same SLAs, but i id: 2YTqsVWPm73msQZVQX9x80 status: PUBLISHED createdAt: 2022-05-13T17:26:15.513Z -updatedAt: 2022-11-25T21:52:30.793Z -publishedAt: 2022-11-25T21:52:30.793Z +updatedAt: 2023-09-11T21:38:39.068Z +publishedAt: 2023-09-11T21:38:39.068Z firstPublishedAt: 2022-05-13T17:26:16.378Z contentType: knownIssue productTeam: Checkout @@ -12,19 +12,32 @@ author: 2mXZkbi0oi061KicTExNjo tag: Checkout slug: lean-shipping-being-forced-even-when-the-items-have-the-same-slas-but-in-a-different-ordination locale: en -kiStatus: Backlog +kiStatus: Fixed internalReference: 455218 --- ## Summary +In some scenarios it is possible that even if the LeanShipping feature is turned off in the settings, the system may still consider it necessary to group the shipping options, and with that it will not disable leanShipping, this is because the rule used by the system to define the use or no leanshipping other than the setting is on or off and there is the same or different SLAs available for cart items; +However, there are scenarios where just the order of how the SLAs are delivered makes the system understand that they are a different SLA's and activate leanShipping at checkout and start displaying the fastest and cheapest labels for the shipping method. + + +## ## Simulation +There is no linear way to replicate the scenario, however it can occur whenever we have a cart with two or more items whose slas are similar between the items, and are being presented in different orders within the object sla of each item; + + +## ## Workaround +N/A + + + diff --git a/docs/known-issues/en/lean-shipping-causes-something-went-wrong-after-changing-pickup-points.md b/docs/known-issues/en/lean-shipping-causes-something-went-wrong-after-changing-pickup-points.md new file mode 100644 index 000000000..e530908aa --- /dev/null +++ b/docs/known-issues/en/lean-shipping-causes-something-went-wrong-after-changing-pickup-points.md @@ -0,0 +1,49 @@ +--- +title: 'Lean shipping causes "Something went wrong" after changing pick-up points' +id: 45jQODtjZ4vLXniNJIlQZc +status: PUBLISHED +createdAt: 2024-06-20T21:11:53.067Z +updatedAt: 2024-06-20T21:15:28.608Z +publishedAt: 2024-06-20T21:15:28.608Z +firstPublishedAt: 2024-06-20T21:11:53.899Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: lean-shipping-causes-something-went-wrong-after-changing-pickup-points +locale: en +kiStatus: Backlog +internalReference: 1053609 +--- + +## Summary + + +A shopper can search for different pick-up points in different postal codes. When using lean shipping, after adding a postal code with pick-up points available and changing to a postal code without pick-up points, the shipping step is blocked with the message "Something went wrong". + + ![](https://vtexhelp.zendesk.com/attachments/token/i0jCDFlz5EGPnKyk5Nfw0Etl0/?name=image.png) + + +## + +## Simulation + + + +- Assemble a cart and select pick up in point in the cart; +- Add a postal code with pick-up; +- Select one of the pickups +- Change to a postal code without pick-up points; +- Go to checkout and the message "Something went wrong" is shown in the shipping step. + + +## + +## Workaround + + +Refresh the page or deactivate the lean shipping. + + + + diff --git a/docs/known-issues/en/lean-shipping-doesnt-deactivate-after-removing-items-from-cart.md b/docs/known-issues/en/lean-shipping-doesnt-deactivate-after-removing-items-from-cart.md new file mode 100644 index 000000000..7089b60ee --- /dev/null +++ b/docs/known-issues/en/lean-shipping-doesnt-deactivate-after-removing-items-from-cart.md @@ -0,0 +1,46 @@ +--- +title: "Lean Shipping doesn't deactivate after removing items from cart" +id: 4dZZz28csz9BLhJNvQGHQV +status: PUBLISHED +createdAt: 2023-10-09T14:20:03.767Z +updatedAt: 2023-10-09T14:20:04.692Z +publishedAt: 2023-10-09T14:20:04.692Z +firstPublishedAt: 2023-10-09T14:20:04.692Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: lean-shipping-doesnt-deactivate-after-removing-items-from-cart +locale: en +kiStatus: Backlog +internalReference: 916461 +--- + +## Summary + + +Lean Shipping doesn't deactivate automatically after removing items from the cart, keeping only one where it should show all options. + + +## + +## Simulation + + + +- Add 2 or more items from different sellers that have different SLAs; +- Lean shipping will be active; +- Remove all items, keeping only 1; +- Lean shipping will be still active. + + +## + +## Workaround + + +Refresh the page + + + + diff --git a/docs/known-issues/en/legacy-catalog-ui-delete-button-not-functional.md b/docs/known-issues/en/legacy-catalog-ui-delete-button-not-functional.md new file mode 100644 index 000000000..38a01ccb8 --- /dev/null +++ b/docs/known-issues/en/legacy-catalog-ui-delete-button-not-functional.md @@ -0,0 +1,49 @@ +--- +title: 'Legacy Catalog UI "delete" button not functional' +id: 2soNSJfiQMZcxlpW6jT2FR +status: PUBLISHED +createdAt: 2022-01-23T02:51:17.884Z +updatedAt: 2024-05-21T16:03:51.417Z +publishedAt: 2024-05-21T16:03:51.417Z +firstPublishedAt: 2024-05-21T16:03:51.417Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: legacy-catalog-ui-delete-button-not-functional +locale: en +kiStatus: Backlog +internalReference: 326408 +--- + +## Summary + + +The button to delete products on the catalog is not working, it simply doesn't recognize any user clicks + + ![](https://vtexhelp.zendesk.com/attachments/token/ZR7ogOzhfLN3yC61V9RzTMRlZ/?name=inline-652081372.png) + +This action might work if the product was just created and no skus, images or any other kind of data is associated with it. + + +## + +## Simulation + + +- Go to the catalog main page; +- Try to delete a product: no action will be triggered + + + + +## + +## Workaround + + +There is no way to delete only a single product, only the entire base. To achieve the same result as a deletion, try replacing this product with data you'd already use for a new product anyway. + + + + diff --git a/docs/known-issues/en/legacy-cmss-banner-custom-element-not-working.md b/docs/known-issues/en/legacy-cmss-banner-custom-element-not-working.md new file mode 100644 index 000000000..6772d3a34 --- /dev/null +++ b/docs/known-issues/en/legacy-cmss-banner-custom-element-not-working.md @@ -0,0 +1,54 @@ +--- +title: "Legacy CMS's banner custom element not working" +id: 3ezW1BTc2nSvHpp0mAYhwh +status: PUBLISHED +createdAt: 2024-02-07T13:44:20.722Z +updatedAt: 2024-02-07T13:44:21.554Z +publishedAt: 2024-02-07T13:44:21.554Z +firstPublishedAt: 2024-02-07T13:44:21.554Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: legacy-cmss-banner-custom-element-not-working +locale: en +kiStatus: Backlog +internalReference: 978466 +--- + +## Summary + + +Currently, the "custom elements" tab of the legacy CMS configurations is not working properly. + +Setting up a custom element of this type will not yield effects in most cases and directly setting it up in the layout's HTML is recommended. + +This only happens for legacy template stores. + + +## + +## Simulation + + +1 - go to the legacy CMS and select the custom elements tab +2 - upload a custom element of the "banner" type +3 - reference this banner in your html +4 - the configured banner will not render properly + + +## + +## Workaround + + +set up the banners by using the type HTML layout and/or subtemplates associated to it. + +OR + +migrate to the VTEX store framework + + + + + diff --git a/docs/known-issues/en/legacy-collection-ui-category-filter-selecting-products-wrongly-to-the-collection.md b/docs/known-issues/en/legacy-collection-ui-category-filter-selecting-products-wrongly-to-the-collection.md index dcf795e68..a142150d6 100644 --- a/docs/known-issues/en/legacy-collection-ui-category-filter-selecting-products-wrongly-to-the-collection.md +++ b/docs/known-issues/en/legacy-collection-ui-category-filter-selecting-products-wrongly-to-the-collection.md @@ -3,8 +3,8 @@ title: 'Legacy collection UI category filter selecting products wrongly to the c id: 1IlioZpOSQf5t4TWqZreiS status: PUBLISHED createdAt: 2022-10-31T20:42:26.100Z -updatedAt: 2022-12-20T16:37:12.340Z -publishedAt: 2022-12-20T16:37:12.340Z +updatedAt: 2024-02-16T20:28:22.357Z +publishedAt: 2024-02-16T20:28:22.357Z firstPublishedAt: 2022-10-31T20:42:26.591Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: legacy-collection-ui-category-filter-selecting-products-wrongly-to-the-collection locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 590934 --- diff --git a/docs/known-issues/en/legacy-installment-template-and-shelf-controls-do-not-consider-unit-multipliers.md b/docs/known-issues/en/legacy-installment-template-and-shelf-controls-do-not-consider-unit-multipliers.md new file mode 100644 index 000000000..c9cdbd81c --- /dev/null +++ b/docs/known-issues/en/legacy-installment-template-and-shelf-controls-do-not-consider-unit-multipliers.md @@ -0,0 +1,48 @@ +--- +title: 'Legacy installment template and shelf controls do not consider unit multipliers' +id: 1E0Co7ssCUAKAgxCzlJoVn +status: PUBLISHED +createdAt: 2024-02-08T13:39:40.663Z +updatedAt: 2024-02-08T13:48:30.740Z +publishedAt: 2024-02-08T13:48:30.740Z +firstPublishedAt: 2024-02-08T13:39:41.744Z +contentType: knownIssue +productTeam: Portal +author: 2mXZkbi0oi061KicTExNjo +tag: Portal +slug: legacy-installment-template-and-shelf-controls-do-not-consider-unit-multipliers +locale: en +kiStatus: Backlog +internalReference: 979205 +--- + +## Summary + + +Currently, for store using the legacy CMS, legacy template and shelf controls are not adjusted if the SKU has a unit multiplier. + +For instance, if you have an item with an unit multiplier of 2 and a installment controller, the data displayed on shelves will only show the installment options of a single unit, instead of adjusting for this configuration. + + +## + +## Simulation + + +1 - create a sku with an unit multiplier +2 - set up installment options for it +3 - set up a installment related controller, such as $product.InstallmentValue +4 - the displayed data will be relative to a single unit, only. + + +## + +## Workaround + + +implement a front-end customization to overwrite the original data being shown. + + + + + diff --git a/docs/known-issues/en/let-me-know-controller-texts-are-not-being-translated.md b/docs/known-issues/en/let-me-know-controller-texts-are-not-being-translated.md index a32f768e4..68b10735f 100644 --- a/docs/known-issues/en/let-me-know-controller-texts-are-not-being-translated.md +++ b/docs/known-issues/en/let-me-know-controller-texts-are-not-being-translated.md @@ -3,8 +3,8 @@ title: 'Let Me Know controller texts are not being translated' id: 4UXWf34IXNVAEKgH4hQLTx status: PUBLISHED createdAt: 2022-02-03T17:18:23.078Z -updatedAt: 2022-12-02T18:35:11.786Z -publishedAt: 2022-12-02T18:35:11.786Z +updatedAt: 2024-02-16T20:26:19.991Z +publishedAt: 2024-02-16T20:26:19.991Z firstPublishedAt: 2022-02-03T17:18:23.416Z contentType: knownIssue productTeam: Portal @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Portal slug: let-me-know-controller-texts-are-not-being-translated locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 517165 --- diff --git a/docs/known-issues/en/link-service-values-to-skus-spreadsheet-only-returning-active-services.md b/docs/known-issues/en/link-service-values-to-skus-spreadsheet-only-returning-active-services.md new file mode 100644 index 000000000..baf40a0b3 --- /dev/null +++ b/docs/known-issues/en/link-service-values-to-skus-spreadsheet-only-returning-active-services.md @@ -0,0 +1,48 @@ +--- +title: 'LINK SERVICE VALUES TO SKUS spreadsheet only returning active services' +id: 1FqAokiJLWwWnsPodyTMKY +status: PUBLISHED +createdAt: 2023-08-23T17:51:58.839Z +updatedAt: 2023-08-23T17:51:59.677Z +publishedAt: 2023-08-23T17:51:59.677Z +firstPublishedAt: 2023-08-23T17:51:59.677Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: link-service-values-to-skus-spreadsheet-only-returning-active-services +locale: en +kiStatus: Backlog +internalReference: 886486 +--- + +## Summary + + +When exporting service values from a specific category on the admin the result is only bringing the active services. Not enabling the merchant to activate previously inactive services by spreadsheet. + + +## + +## Simulation + + + +1. Create a service and associate to an sku; +2. Inactivate the service on the sku; +3. Export the LINK SERVICE VALUES TO SKUS spreadsheet; +4. Check that the previously service is not returned. + + +## + +## Workaround + + +Use API or go directly on the sku - services admin in order to update the service: +https://developers.vtex.com/docs/api-reference/catalog-api#put-/api/catalog/pvt/skuservice/-skuServiceId- + + + + + diff --git a/docs/known-issues/en/link-why-fill-vtex-global-category-on-category-setup-only-works-opening-in-a-new-tab.md b/docs/known-issues/en/link-why-fill-vtex-global-category-on-category-setup-only-works-opening-in-a-new-tab.md index 8d38a16a2..f202bba67 100644 --- a/docs/known-issues/en/link-why-fill-vtex-global-category-on-category-setup-only-works-opening-in-a-new-tab.md +++ b/docs/known-issues/en/link-why-fill-vtex-global-category-on-category-setup-only-works-opening-in-a-new-tab.md @@ -3,8 +3,8 @@ title: 'Link "Why fill VTEX Global Category?" on category setup only works openi id: 3u7aq2otUovQbO98lzjbus status: PUBLISHED createdAt: 2022-03-16T17:59:14.355Z -updatedAt: 2022-12-20T16:36:51.563Z -publishedAt: 2022-12-20T16:36:51.563Z +updatedAt: 2024-02-16T20:23:34.672Z +publishedAt: 2024-02-16T20:23:34.672Z firstPublishedAt: 2022-03-16T17:59:14.784Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: link-why-fill-vtex-global-category-on-category-setup-only-works-opening-in-a-new-tab locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 544034 --- diff --git a/docs/known-issues/en/linkid-is-not-being-registered-on-rewriter-when-translating-with-catalog-graphql.md b/docs/known-issues/en/linkid-is-not-being-registered-on-rewriter-when-translating-with-catalog-graphql.md new file mode 100644 index 000000000..a7524381c --- /dev/null +++ b/docs/known-issues/en/linkid-is-not-being-registered-on-rewriter-when-translating-with-catalog-graphql.md @@ -0,0 +1,89 @@ +--- +title: 'linkId is not being registered on rewriter when translating with catalog graphql' +id: 7b7KOHlxyIO4zKy2xrMuSD +status: PUBLISHED +createdAt: 2022-09-08T21:27:03.855Z +updatedAt: 2024-07-10T12:47:32.306Z +publishedAt: 2024-07-10T12:47:32.306Z +firstPublishedAt: 2022-09-08T21:27:04.567Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: linkid-is-not-being-registered-on-rewriter-when-translating-with-catalog-graphql +locale: en +kiStatus: Backlog +internalReference: 654951 +--- + +## Summary + + +When using the catalog graphQL and translating the URL using the linkId the rewriter should store the linkId, but it's not happening: https://developers.vtex.com/docs/guides/catalog-internationalization + + +## + +## Simulation + + + +- Follow the documentation guide for translating the catalog content: https://developers.vtex.com/vtex-developer-docs/docs/catalog-internationalization#mutation +- **For Category links:** + - Check the linkId that you created at admin/graphql-ide and choose the rewriter app: + + { internal{ get(path: "yourLinkdIdHere"){ id } }} + + + +- This will return null; +- Check again with the name of your translated category but, slugified: + + { internal{ get(path: "yourTranslatedCategoryNameSlugified"){ id } }} + + + +- This will return results. + + + +- **For product links:** + - Access the product page using the translated link created using the catalog graphQL; + - It will show a 404 Not Found. + + +## + +## Workaround + + + +- **For Category links:** + - Run the following query on rewriter: + + { internal{ get(path: "yourTranslatedLinkdId"){ id from declarer type query binding  origin resolveAs } }} + + + +- Save the returned values, you will need to use them in the next step; +- Run the following mutation just changing the from parameter, the others must be the same as above: + + mutation saveInternal($route: InternalInput!) { internal { save(route: $route) { from declarer type id binding resolveAs origin } }}{ "route": { "from": "yourLinkId", "declarer": "yourSavedDeclarer", "type": "yourSavedType", "binding": "yourSavedBinding", "id": "yourSavedId", "origin": "yourSavedOrigin", "resolveAs": "yourSavedResolveAs" }} + +> For more information regarding those params, you can consult: https://developers.vtex.com/vtex-developer-docs/docs/rewriter + + + +- Now, we are going to delete the old route (the one saved with the name) + + mutation saveInternal($route: InternalInput!) { internal { delete(path: "yourTranslatedLinkdId") { id } }} + + + +- **For product links:** + - Run the following mutation just changing the from parameter, the others must be the same as above: + + mutation saveInternal($route: InternalInput!) { internal { save(route: $route) { from declarer type id binding resolveAs origin } }}{ "route": { "from": "/yourTranslatedLinkdId/p", "declarer": "vtex.store@2.x", "type": "product", "id": "productId", "resolveAs": "/yourOrinalLinkdId/p", "binding": "bindingId" }} + + + diff --git a/docs/known-issues/en/locale-switcher-doesnt-work-in-myvtex-environment.md b/docs/known-issues/en/locale-switcher-doesnt-work-in-myvtex-environment.md index 37a65694c..2fed28468 100644 --- a/docs/known-issues/en/locale-switcher-doesnt-work-in-myvtex-environment.md +++ b/docs/known-issues/en/locale-switcher-doesnt-work-in-myvtex-environment.md @@ -3,8 +3,8 @@ title: "Locale Switcher doesn't work in myvtex environment" id: 1ZB56egPjPbTaUUnws5juK status: PUBLISHED createdAt: 2023-03-27T12:26:31.974Z -updatedAt: 2023-03-27T14:55:12.486Z -publishedAt: 2023-03-27T14:55:12.486Z +updatedAt: 2024-02-02T21:03:39.535Z +publishedAt: 2024-02-02T21:03:39.535Z firstPublishedAt: 2023-03-27T12:26:32.649Z contentType: knownIssue productTeam: Store Framework diff --git a/docs/known-issues/en/login-preference-with-password-cannot-be-undone-in-admin.md b/docs/known-issues/en/login-preference-with-password-cannot-be-undone-in-admin.md new file mode 100644 index 000000000..6202b56c5 --- /dev/null +++ b/docs/known-issues/en/login-preference-with-password-cannot-be-undone-in-admin.md @@ -0,0 +1,54 @@ +--- +title: 'Login preference with password cannot be undone in Admin' +id: 5OPVJusw14TQzKdAVS71wx +status: PUBLISHED +createdAt: 2024-04-22T13:30:15.401Z +updatedAt: 2024-05-06T20:40:26.631Z +publishedAt: 2024-05-06T20:40:26.631Z +firstPublishedAt: 2024-04-22T13:30:16.436Z +contentType: knownIssue +productTeam: Identity +author: 2mXZkbi0oi061KicTExNjo +tag: Identity +slug: login-preference-with-password-cannot-be-undone-in-admin +locale: en +kiStatus: Backlog +internalReference: 1020548 +--- + +## Summary + + +When a user logs on to the VTEX platform for the first time (Admin), they are asked to choose their login preference for the next time they log on. They can then choose between entering their e-mail address and password, or entering a code that will be sent to their e-mail address; + +However, when the user chooses to enter their e-mail address and password, they are unable to undo this choice, as it is an irrevocable choice at UI level, and a systemic action is required to undo this choice. + + +## + +## Simulation + + +**NOTE**: To simulate this scenario, you must be logging in for the first time; + +Log in to admin + +Enter your e-mail address and create a password; + +At this point you will be asked if you want to continue receiving the access code or if you want the system to always ask for your e-mail address and password. + +Request that you always log in using your e-mail address and password. + +The next time you log in, you won't be able to undo your login choice and you will always be asked for your e-mail address and password. + + +## + +## Workaround + + +In order for the user to be able to make a new choice, it is necessary to ask the engineering team to revoke the preference saved in the user's profile, so that on their next login they will be asked again about their login preference and can make a new choice + + + + diff --git a/docs/known-issues/en/logistics-simulation-with-minimum-and-maximum-price-in-shipping-policy-does-not-work-when-productprice-as-0-zero.md b/docs/known-issues/en/logistics-simulation-with-minimum-and-maximum-price-in-shipping-policy-does-not-work-when-productprice-as-0-zero.md index 79e6cba88..34a01b2ce 100644 --- a/docs/known-issues/en/logistics-simulation-with-minimum-and-maximum-price-in-shipping-policy-does-not-work-when-productprice-as-0-zero.md +++ b/docs/known-issues/en/logistics-simulation-with-minimum-and-maximum-price-in-shipping-policy-does-not-work-when-productprice-as-0-zero.md @@ -3,8 +3,8 @@ title: 'Logistics Simulation with Minimum and Maximum price in Shipping Policy d id: 5gsBLbPMIZjZvkl5QHudVY status: PUBLISHED createdAt: 2022-03-30T20:10:30.205Z -updatedAt: 2022-11-25T21:59:57.297Z -publishedAt: 2022-11-25T21:59:57.297Z +updatedAt: 2024-02-16T20:26:15.370Z +publishedAt: 2024-02-16T20:26:15.370Z firstPublishedAt: 2022-05-17T14:23:38.006Z contentType: knownIssue productTeam: Logistics @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Logistics slug: logistics-simulation-with-minimum-and-maximum-price-in-shipping-policy-does-not-work-when-productprice-as-0-zero locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 553080 --- diff --git a/docs/known-issues/en/loop-in-the-authentication-popup-when-the-first-payment-condition-requires-authentication.md b/docs/known-issues/en/loop-in-the-authentication-popup-when-the-first-payment-condition-requires-authentication.md index 46e011279..8bf76a922 100644 --- a/docs/known-issues/en/loop-in-the-authentication-popup-when-the-first-payment-condition-requires-authentication.md +++ b/docs/known-issues/en/loop-in-the-authentication-popup-when-the-first-payment-condition-requires-authentication.md @@ -3,8 +3,8 @@ title: 'Loop in the authentication pop-up when the first payment condition requi id: 7fU6wnrTjS0aJqRmertSFg status: PUBLISHED createdAt: 2023-06-14T17:54:36.973Z -updatedAt: 2023-06-14T17:55:47.281Z -publishedAt: 2023-06-14T17:55:47.281Z +updatedAt: 2023-12-21T15:50:16.992Z +publishedAt: 2023-12-21T15:50:16.992Z firstPublishedAt: 2023-06-14T17:54:37.537Z contentType: knownIssue productTeam: Checkout diff --git a/docs/known-issues/en/magalu-sku-being-integrated-with-specifications-from-another-marketplace.md b/docs/known-issues/en/magalu-sku-being-integrated-with-specifications-from-another-marketplace.md index 54e8bfebc..3f70bc3cf 100644 --- a/docs/known-issues/en/magalu-sku-being-integrated-with-specifications-from-another-marketplace.md +++ b/docs/known-issues/en/magalu-sku-being-integrated-with-specifications-from-another-marketplace.md @@ -3,8 +3,8 @@ title: '[Magalu] Sku being integrated with specifications from another marketpla id: 4AYsfMTB2HVmp2PnOG2plY status: PUBLISHED createdAt: 2022-10-31T19:29:16.911Z -updatedAt: 2022-12-02T18:30:12.315Z -publishedAt: 2022-12-02T18:30:12.315Z +updatedAt: 2024-03-19T20:33:58.929Z +publishedAt: 2024-03-19T20:33:58.929Z firstPublishedAt: 2022-10-31T19:29:18.080Z contentType: knownIssue productTeam: Connections @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Connections slug: magalu-sku-being-integrated-with-specifications-from-another-marketplace locale: en -kiStatus: Backlog +kiStatus: Fixed internalReference: 689151 --- diff --git a/docs/known-issues/en/magazine-luiza-order-canceled-on-marketplace-didnt-update-status-on-vtex.md b/docs/known-issues/en/magazine-luiza-order-canceled-on-marketplace-didnt-update-status-on-vtex.md new file mode 100644 index 000000000..64f0a045a --- /dev/null +++ b/docs/known-issues/en/magazine-luiza-order-canceled-on-marketplace-didnt-update-status-on-vtex.md @@ -0,0 +1,47 @@ +--- +title: "[Magazine Luiza] Order canceled on marketplace didn't update status on VTEX" +id: 4C1G20Iwj6x1mvqzsSDU0P +status: PUBLISHED +createdAt: 2023-07-20T15:33:25.631Z +updatedAt: 2023-07-20T15:33:26.222Z +publishedAt: 2023-07-20T15:33:26.222Z +firstPublishedAt: 2023-07-20T15:33:26.222Z +contentType: knownIssue +productTeam: Connections +author: 2mXZkbi0oi061KicTExNjo +tag: Connections +slug: magazine-luiza-order-canceled-on-marketplace-didnt-update-status-on-vtex +locale: en +kiStatus: Backlog +internalReference: 865926 +--- + +## Summary + + +Order canceled on marketplace didn't update status on VTEX + +**Marketplace:** Magazine Luiza +**Root Cause:** Order Integration +**Type:** Status not updated on marketplace +**Impact:** Few orders + + +## + +## Simulation + + +No errors were found in the logs, but the order In OMS/VTEX is `Invoiced `but in marktplace the order is as `canceled` + + +## + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/en/magazine-luiza-some-skus-do-not-update-price.md b/docs/known-issues/en/magazine-luiza-some-skus-do-not-update-price.md new file mode 100644 index 000000000..bb351cfe1 --- /dev/null +++ b/docs/known-issues/en/magazine-luiza-some-skus-do-not-update-price.md @@ -0,0 +1,53 @@ +--- +title: '[Magazine Luiza] Some skus do not update price' +id: NXb7Bb4BTJepPphcK9z0V +status: PUBLISHED +createdAt: 2023-08-17T14:14:36.434Z +updatedAt: 2023-08-17T14:14:37.098Z +publishedAt: 2023-08-17T14:14:37.098Z +firstPublishedAt: 2023-08-17T14:14:37.098Z +contentType: knownIssue +productTeam: Admin +author: 2mXZkbi0oi061KicTExNjo +tag: Admin +slug: magazine-luiza-some-skus-do-not-update-price +locale: en +kiStatus: Backlog +internalReference: 882919 +--- + +## Summary + + +We need to understand why some skus don't update the price in the marketplace. +Important: doesn't happen with all skus + + +## + +## Simulation + + +Flow: Price updated in the VTEX catalog + +broadcaster +received notification for price change + +Integration +received notification for price change + +marketplace +Price has not been updated and no errors found in the log + + +## + +## Workaround + + +Reindex sku in VTEX catalog + + + + + diff --git a/docs/known-issues/en/magazine-luiza-tracking-erro-data-de-entrega-ao-cliente-deve-ser-maior-que-a-data-de-despacho-e-deve-ser-igual-ou-menor-a-data-de-hoje.md b/docs/known-issues/en/magazine-luiza-tracking-erro-data-de-entrega-ao-cliente-deve-ser-maior-que-a-data-de-despacho-e-deve-ser-igual-ou-menor-a-data-de-hoje.md new file mode 100644 index 000000000..fc703c6c7 --- /dev/null +++ b/docs/known-issues/en/magazine-luiza-tracking-erro-data-de-entrega-ao-cliente-deve-ser-maior-que-a-data-de-despacho-e-deve-ser-igual-ou-menor-a-data-de-hoje.md @@ -0,0 +1,50 @@ +--- +title: "[Magazine Luiza] [tracking] Erro: Data de Entrega ao Cliente' deve ser maior que a 'Data de Despacho' e deve ser igual ou menor a data de hoje" +id: 7ublDwKHM4JJxsCtcbLqq8 +status: PUBLISHED +createdAt: 2023-07-06T14:06:45.020Z +updatedAt: 2023-07-06T14:06:45.783Z +publishedAt: 2023-07-06T14:06:45.783Z +firstPublishedAt: 2023-07-06T14:06:45.783Z +contentType: knownIssue +productTeam: Admin +author: 2mXZkbi0oi061KicTExNjo +tag: Admin +slug: magazine-luiza-tracking-erro-data-de-entrega-ao-cliente-deve-ser-maior-que-a-data-de-despacho-e-deve-ser-igual-ou-menor-a-data-de-hoje +locale: en +kiStatus: Backlog +internalReference: 856984 +--- + +## Summary + + +In the tracking step some orders are returning the following error `"Data de Entrega ao Cliente' deve ser maior que a 'Data de Despacho' e deve ser igual ou menor a data de hoje"` + +**Marketplace:** Magazine Luiza +**Status:** tracking +**Impact:** Some Orders + + +## + +## Simulation + + +1. Integrations +2. Bridge +3. Tracking + + ![](https://vtexhelp.zendesk.com/attachments/token/mlpzu59MIDWuvUP6n8zJc8GI6/?name=image.png) + + +## + +## Workaround + + +Usually manually reprocessing the request from the bridge fixes the error. + + + + diff --git a/docs/known-issues/en/mandatory-service-working-as-optional.md b/docs/known-issues/en/mandatory-service-working-as-optional.md new file mode 100644 index 000000000..f192cc028 --- /dev/null +++ b/docs/known-issues/en/mandatory-service-working-as-optional.md @@ -0,0 +1,46 @@ +--- +title: 'Mandatory Service working as optional' +id: 6bcdioCSYL7ZGoOy0nEtJC +status: PUBLISHED +createdAt: 2023-08-01T15:15:29.008Z +updatedAt: 2023-08-01T15:15:30.099Z +publishedAt: 2023-08-01T15:15:30.099Z +firstPublishedAt: 2023-08-01T15:15:30.099Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: mandatory-service-working-as-optional +locale: en +kiStatus: Backlog +internalReference: 872411 +--- + +## Summary + + +When creating a service the merchant can choose if is going to be a mandatory field at the checkout or not. +However, currently this functionality is not working as expected. Even when the mandatory field is flagged as true, the product can be purchased without adding it on the checkout. + + +## + +## Simulation + + + +1. Create a service as mandatory; +2. Associate to an sku; +3. Check that at the checkout the service can be added or removed without problems. + + +## + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/en/marketingdata-is-not-saved-in-orders-when-using-multiple-coupons-feature-and-utms.md b/docs/known-issues/en/marketingdata-is-not-saved-in-orders-when-using-multiple-coupons-feature-and-utms.md new file mode 100644 index 000000000..f292047c3 --- /dev/null +++ b/docs/known-issues/en/marketingdata-is-not-saved-in-orders-when-using-multiple-coupons-feature-and-utms.md @@ -0,0 +1,45 @@ +--- +title: 'marketingData is not saved in orders when using multiple coupons feature and utms' +id: OUMc8x9sEcdp8ZbLIka4b +status: PUBLISHED +createdAt: 2023-11-22T21:53:36.924Z +updatedAt: 2024-04-09T13:33:02.091Z +publishedAt: 2024-04-09T13:33:02.091Z +firstPublishedAt: 2023-11-22T21:53:37.493Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: marketingdata-is-not-saved-in-orders-when-using-multiple-coupons-feature-and-utms +locale: en +kiStatus: Fixed +internalReference: 936458 +--- + +## Summary + + +When using the multiple coupons feature and there are coupons and utms, or 'marketingTags', in the 'orderForm', no 'marketingData' is saved into the order. + + +## + +## Simulation + + + +- Have an account using multiple coupons feature; +- Use a coupon and set any utm or 'marketingTags', both must be in the orderForm; +- Finish the purchase; there won't be any 'marketingData' in the order. + + +## + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/en/marketingtags-with-null-value-when-campaign-audience-is-matched.md b/docs/known-issues/en/marketingtags-with-null-value-when-campaign-audience-is-matched.md new file mode 100644 index 000000000..f0df2f9bd --- /dev/null +++ b/docs/known-issues/en/marketingtags-with-null-value-when-campaign-audience-is-matched.md @@ -0,0 +1,45 @@ +--- +title: 'marketingTags with null value when campaign audience is matched' +id: 17pTWB1gLNJgFy7KEZd8pk +status: PUBLISHED +createdAt: 2024-06-19T20:08:49.413Z +updatedAt: 2024-06-19T20:08:50.452Z +publishedAt: 2024-06-19T20:08:50.452Z +firstPublishedAt: 2024-06-19T20:08:50.452Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: marketingtags-with-null-value-when-campaign-audience-is-matched +locale: en +kiStatus: Backlog +internalReference: 1052895 +--- + +## Summary + + +When an account has a campaign audience and a logged-in user is matched, checkout uses the information registered in the session, which only has the campaign's id. In `marketingTags`, it should have the campaign's name, but it's `null` as there is no information available in the session. + + +## + +## Simulation + + + +- Create a campaign audience; +- Log in with a user that the campaign is matched; +- Check the field `marketingData.marketingTags` in the orderForm, it will have a null value and the campaign's name. + ![](https://vtexhelp.zendesk.com/attachments/token/1i6d9cIyg1Hx2fs9QsVZ6BFCY/?name=image.png) + + +## + +## Workaround + + +N/A + + + diff --git a/docs/known-issues/en/marketplace-and-fulfillment-can-expect-different-order-values-due-to-certain-purchase-conditions.md b/docs/known-issues/en/marketplace-and-fulfillment-can-expect-different-order-values-due-to-certain-purchase-conditions.md new file mode 100644 index 000000000..5f7b6b7cd --- /dev/null +++ b/docs/known-issues/en/marketplace-and-fulfillment-can-expect-different-order-values-due-to-certain-purchase-conditions.md @@ -0,0 +1,49 @@ +--- +title: 'Marketplace and Fulfillment can expect different order values due to certain purchase conditions' +id: 5LoC3DwesBWH5kr2b5u6WD +status: PUBLISHED +createdAt: 2024-05-13T20:04:19.094Z +updatedAt: 2024-05-13T20:34:01.432Z +publishedAt: 2024-05-13T20:34:01.432Z +firstPublishedAt: 2024-05-13T20:04:20.144Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: marketplace-and-fulfillment-can-expect-different-order-values-due-to-certain-purchase-conditions +locale: en +kiStatus: Backlog +internalReference: 1032473 +--- + +## Summary + + +Marketplace and Fulfillment layers may expect different values for the order, preventing purchase completion. +In such cases, the Marketplace's `sellingPrice` for the item does not match its Fulfillment `price`. + + +## + +## Simulation + + +The issue is not necessarily restricted to this exact step-by-step, but is easiest to reproduce as follows: + +1. Set the Marketplace and seller's decimal places to zero. +2. At the seller's account, set an item's price to 49950.00, and a Fulfillment promotion that applies a 15% discount to it. +3. At a Marketplace, add 3 units of the seller's item to your cart. +4. Try to complete the purchase. The error message "The requested order could not be created. Please try again." will be displayed. + + +## + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/en/marketplace-tax-hub-request-doesnt-consider-manual-price-for-discounts.md b/docs/known-issues/en/marketplace-tax-hub-request-doesnt-consider-manual-price-for-discounts.md new file mode 100644 index 000000000..63850d6d6 --- /dev/null +++ b/docs/known-issues/en/marketplace-tax-hub-request-doesnt-consider-manual-price-for-discounts.md @@ -0,0 +1,45 @@ +--- +title: "Marketplace tax hub request doesn't consider manual price for discounts" +id: 2pGgbPB7Qm4dXtQauohvx7 +status: PUBLISHED +createdAt: 2023-11-08T17:59:41.102Z +updatedAt: 2023-12-06T19:27:50.006Z +publishedAt: 2023-12-06T19:27:50.006Z +firstPublishedAt: 2023-11-08T17:59:41.695Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: marketplace-tax-hub-request-doesnt-consider-manual-price-for-discounts +locale: en +kiStatus: Fixed +internalReference: 932657 +--- + +## Summary + + +When the account has isMarketplaceResponsibleForTaxes configured, the tax hub request doesn't consider manual prices for item discounts. + + +## + +## Simulation + + + +- Configure taxConfiguration.isMarketplaceResponsibleForTaxes in the orderForm configuration; +- Set manual price for an item; +- The tax hub request won't apply the difference as a discount. + + +## + +## Workaround + + +NA + + + + diff --git a/docs/known-issues/en/marketplace-tax-hub-request-doesnt-consider-some-discount-types.md b/docs/known-issues/en/marketplace-tax-hub-request-doesnt-consider-some-discount-types.md new file mode 100644 index 000000000..dd5ea4bc1 --- /dev/null +++ b/docs/known-issues/en/marketplace-tax-hub-request-doesnt-consider-some-discount-types.md @@ -0,0 +1,44 @@ +--- +title: "Marketplace tax hub request doesn't consider some discount types" +id: 630nSPu8y5G6CSFtiH3MOL +status: PUBLISHED +createdAt: 2023-11-30T21:14:13.709Z +updatedAt: 2023-12-06T19:27:05.930Z +publishedAt: 2023-12-06T19:27:05.930Z +firstPublishedAt: 2023-11-30T21:14:14.259Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: marketplace-tax-hub-request-doesnt-consider-some-discount-types +locale: en +kiStatus: Fixed +internalReference: 945580 +--- + +## Summary + + +When the account has isMarketplaceResponsibleForTaxes configured, the tax hub request doesn't consider some discount types: Nominal, Percentage, and Maximum price per item. This impacts the tax calculation, and the final price is higher than expected. + + +## + +## Simulation + + + +- Configure taxConfiguration.isMarketplaceResponsibleForTaxes in the orderForm configuration; +- Configure one of the discount types Nominal, Percentage, or Maximum price per item from regular promotion; +- The tax hub request won't apply the discount. + + +## + +## Workaround + + +N/A + + + diff --git a/docs/known-issues/en/mastercard-credit-card-transactions-are-being-processed-as-visa.md b/docs/known-issues/en/mastercard-credit-card-transactions-are-being-processed-as-visa.md new file mode 100644 index 000000000..18ad5c60e --- /dev/null +++ b/docs/known-issues/en/mastercard-credit-card-transactions-are-being-processed-as-visa.md @@ -0,0 +1,43 @@ +--- +title: 'Mastercard credit card transactions are being processed as Visa' +id: 4B547KIrO7xBUWdCUhPkjs +status: PUBLISHED +createdAt: 2024-05-02T19:12:19.672Z +updatedAt: 2024-05-02T19:12:20.545Z +publishedAt: 2024-05-02T19:12:20.545Z +firstPublishedAt: 2024-05-02T19:12:20.545Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: mastercard-credit-card-transactions-are-being-processed-as-visa +locale: en +kiStatus: Backlog +internalReference: 1026263 +--- + +## Summary + + +Some transactions are being mistakenly registered under the Visa brand, when in fact the cards are Mastercard. This issue occurs specifically with new cards, although we can verify that the card's BIN correctly matches the validator regex for the correct brand. + + +## + +## Simulation + + +We were not able to replicate this issue. + + +## + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/en/masterdata-export-download-link-unavailable.md b/docs/known-issues/en/masterdata-export-download-link-unavailable.md index 83071529a..6c952de8c 100644 --- a/docs/known-issues/en/masterdata-export-download-link-unavailable.md +++ b/docs/known-issues/en/masterdata-export-download-link-unavailable.md @@ -3,8 +3,8 @@ title: 'Masterdata Export Download Link Unavailable' id: 2oi0ABhQQxfPsKETeNUyvE status: PUBLISHED createdAt: 2022-07-08T13:50:43.220Z -updatedAt: 2023-01-19T14:19:49.870Z -publishedAt: 2023-01-19T14:19:49.870Z +updatedAt: 2023-07-28T17:14:13.207Z +publishedAt: 2023-07-28T17:14:13.207Z firstPublishedAt: 2022-07-08T13:50:43.638Z contentType: knownIssue productTeam: Storage @@ -40,5 +40,5 @@ Currently, for data entities with several fields, when there's an attempt to exp ## Workaround -fetch data via API https://developers.vtex.com/docs/api-reference/masterdata-api#get-/api/dataentities/-acronym-/search and/or download data into several, smaller spreadsheets +**Right-click on the Download link and copy the link, then paste the link in another tab and the download will start or** fetch data via API https://developers.vtex.com/docs/api-reference/masterdata-api#get-/api/dataentities/-acronym-/search and/or download data into several, smaller spreadsheets diff --git a/docs/known-issues/en/match-multiple-received-skus-api-returning-invalid-sellerid.md b/docs/known-issues/en/match-multiple-received-skus-api-returning-invalid-sellerid.md new file mode 100644 index 000000000..bea3c6bcf --- /dev/null +++ b/docs/known-issues/en/match-multiple-received-skus-api-returning-invalid-sellerid.md @@ -0,0 +1,52 @@ +--- +title: 'Match Multiple Received SKUs API returning "Invalid sellerId"' +id: 60aL2Chds0Jo3m6XMkxmnG +status: PUBLISHED +createdAt: 2023-10-17T16:26:27.980Z +updatedAt: 2023-10-17T16:26:40.592Z +publishedAt: 2023-10-17T16:26:40.592Z +firstPublishedAt: 2023-10-17T16:26:28.466Z +contentType: knownIssue +productTeam: Marketplace +author: 2mXZkbi0oi061KicTExNjo +tag: Marketplace +slug: match-multiple-received-skus-api-returning-invalid-sellerid +locale: en +kiStatus: Fixed +internalReference: 506660 +--- + +## Summary + + +The Match Multiple Received SKUs API (doc: https://developers.vtex.com/vtex-rest-api/reference/match-received-skus#matchmultiple) is returning the error message "Invalid sellerId" for any attempt of approving new products, even if the seller is correctly active on the marketplace. + + +## + +## Simulation + + +1. Copy the curl of the previous documentation; +2. Paste it on your API tool (postman, insomnia...); +3. Replace the object values with the data from the sku you're trying to approve; +4. Check if the sellerId is active and valid on the marketplace's seller management; +5. The API response should not be: + + "errorResponse": { "Code": 33, "Message": "Invalid sellerId"        } + + + + +## + +## Workaround + + +The Match Received SKUs individually API is working correctly and can replace the previous API to approve new products one by one. + + + + + + diff --git a/docs/known-issues/en/matcher-converting-height-width-weight-and-length-to-01.md b/docs/known-issues/en/matcher-converting-height-width-weight-and-length-to-01.md new file mode 100644 index 000000000..0ab3ac91b --- /dev/null +++ b/docs/known-issues/en/matcher-converting-height-width-weight-and-length-to-01.md @@ -0,0 +1,48 @@ +--- +title: 'Matcher converting Height, Width, Weight and Length to 0.1' +id: j3rz875eWVHFMLYxcYsDL +status: PUBLISHED +createdAt: 2023-08-23T13:38:55.976Z +updatedAt: 2023-08-23T20:01:37.842Z +publishedAt: 2023-08-23T20:01:37.842Z +firstPublishedAt: 2023-08-23T13:38:58.327Z +contentType: knownIssue +productTeam: Marketplace +author: 2mXZkbi0oi061KicTExNjo +tag: Marketplace +slug: matcher-converting-height-width-weight-and-length-to-01 +locale: en +kiStatus: Fixed +internalReference: 886168 +--- + +## Summary + + +When the Matcher process the skus on the suggestions module of the marketplace the infos of Height, Width, Weight and Length are being set to 0.1 instead of respecting the values sent by the seller. + + +## + +## Simulation + + + +1. Seller sends the sku to marketplace with Height, Width, Weight and Length with normal values; +2. Sku gets to the marketplace and is processed by the matcher; +3. Check on the following API if the Matcher object has the fields Height, Width, Weight and Length set as 0.1 +https://developers.vtex.com/docs/api-reference/marketplace-apis-suggestions#get-/suggestions/-sellerId-/-sellerSkuId- + ![](https://vtexhelp.zendesk.com/attachments/token/vCdMBFKEJ0243C9Ew7PPFDgp3/?name=image.png) + + +## + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/en/matcher-does-not-work-as-expected-when-the-productsku-name-contains-special-characters.md b/docs/known-issues/en/matcher-does-not-work-as-expected-when-the-productsku-name-contains-special-characters.md new file mode 100644 index 000000000..646969aa8 --- /dev/null +++ b/docs/known-issues/en/matcher-does-not-work-as-expected-when-the-productsku-name-contains-special-characters.md @@ -0,0 +1,46 @@ +--- +title: 'Matcher does not work as expected when the Product/SKU name contains special characters' +id: 1kRjFExdSRMAJMgFgC7Bbj +status: PUBLISHED +createdAt: 2023-10-19T15:37:17.652Z +updatedAt: 2023-10-19T15:37:18.601Z +publishedAt: 2023-10-19T15:37:18.601Z +firstPublishedAt: 2023-10-19T15:37:18.601Z +contentType: knownIssue +productTeam: Marketplace +author: 2mXZkbi0oi061KicTExNjo +tag: Marketplace +slug: matcher-does-not-work-as-expected-when-the-productsku-name-contains-special-characters +locale: en +kiStatus: Fixed +internalReference: 736164 +--- + +## Summary + + +When integrating products that have special characters in the name, such as `. - + # /` , Matcher gives a score of 50% and makes products stay in Pending. With this, the products depend on manual approval or via API. + + + +## + +## Simulation + + + +1. Through a VTEX seller, send an SKU that contains special characters in the name +2. On the SKU Received page, see that the SKU in question will have a score of 50%, in the Pending tab + + +## + +## Workaround + + +To resolve the scenario it is indicated that the seller changes the SKU/product name, removing the special characters. If this is not possible, the marketplace can use the API https://developers.vtex.com/docs/api-reference/marketplace-apis#put-/api.vtex.com/-accountName-/suggestions/matches/action/-actionName- to match the products + + + + + diff --git a/docs/known-issues/en/max-shipping-discount-not-updating-pricetags.md b/docs/known-issues/en/max-shipping-discount-not-updating-pricetags.md new file mode 100644 index 000000000..720e5d1ee --- /dev/null +++ b/docs/known-issues/en/max-shipping-discount-not-updating-pricetags.md @@ -0,0 +1,47 @@ +--- +title: 'Max Shipping Discount not updating priceTags' +id: uA0KFnyIOHq3ikcaZmYGr +status: PUBLISHED +createdAt: 2023-09-20T17:54:59.620Z +updatedAt: 2023-10-02T18:20:48.375Z +publishedAt: 2023-10-02T18:20:48.375Z +firstPublishedAt: 2023-09-20T17:55:00.609Z +contentType: knownIssue +productTeam: Pricing & Promotions +author: 2mXZkbi0oi061KicTExNjo +tag: Pricing & Promotions +slug: max-shipping-discount-not-updating-pricetags +locale: en +kiStatus: Backlog +internalReference: 904190 +--- + +## Summary + + + +## +Maximum shipping discount not returning price tags, when the seller tries to calculate the tax, the chk doesn't have the value to consider and consider the discount in the tax final value. + + + +## + +## Simulation + + +Create a maximum shipping discount and a tax +simulate a cart with both, you'll see that the price tag is not populated. + + +## + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/en/maximum-number-of-eligible-items-for-each-cart-more-for-less-applies-incorrect-discount-when-using-the-same-item.md b/docs/known-issues/en/maximum-number-of-eligible-items-for-each-cart-more-for-less-applies-incorrect-discount-when-using-the-same-item.md new file mode 100644 index 000000000..309344198 --- /dev/null +++ b/docs/known-issues/en/maximum-number-of-eligible-items-for-each-cart-more-for-less-applies-incorrect-discount-when-using-the-same-item.md @@ -0,0 +1,67 @@ +--- +title: '"maximum number of eligible items for each cart" + more for less applies incorrect discount when using the same item.' +id: gWIMhi9RCv9BE1RvV6GiM +status: PUBLISHED +createdAt: 2024-07-30T17:14:36.972Z +updatedAt: 2024-07-30T17:14:37.931Z +publishedAt: 2024-07-30T17:14:37.931Z +firstPublishedAt: 2024-07-30T17:14:37.931Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: maximum-number-of-eligible-items-for-each-cart-more-for-less-applies-incorrect-discount-when-using-the-same-item +locale: en +kiStatus: Backlog +internalReference: 1073080 +--- + +## Summary + + +When using a more for less discount along with another promotion that uses the "maximum items per cart" for the same item, both of them accumulating, in incorrect discount is given, exceeding the initially configured setup. + +This happens due to the way that the checkout splits the items. + +For instance, let's say you have a more for less promotion (A) set to give a "100% discount for 1 item out of every 8 inserted in the cart". + +Along that, you have another promotion (B) that, for this same SKU, gives a 50% discount, limited to a maximum of 2 items. + +**What is expected**: + +If 80 items are inserted on the checkout, a total of 11 items should be given for free. 10 coming from (A), 1 coming from (B). + +**What actually happens**: + +The items are split into 3 different quantities in the checkout + +(1) those that only got the discount (A) +(2) those that only got the discount (B) +(3) those that got both discount (AB) + +However, line (2), which should have only 2 items with a 50% discount, actually replicates the 100% off from line (1), essentially giving 2 extra items off, in a total of 13 items, instead of 11. + + + + +## + +## Simulation + + +Create a promotion scenario as described above or similar to it, using the "maximum number of eligible items for each cart" and a more for less promotion, both set to accumulate. + +It is important to note that this issue only happens when **all of the promotions are configured for the same SKU**. + + +## + +## Workaround + + +n/a (avoid using these 2 specific setting together when operating with discounts for the same SKU). + + + + + diff --git a/docs/known-issues/en/maximum-quantity-setting-of-the-same-item-in-the-cart-cannot-be-changed-by-franchise-accounts.md b/docs/known-issues/en/maximum-quantity-setting-of-the-same-item-in-the-cart-cannot-be-changed-by-franchise-accounts.md new file mode 100644 index 000000000..3462805a7 --- /dev/null +++ b/docs/known-issues/en/maximum-quantity-setting-of-the-same-item-in-the-cart-cannot-be-changed-by-franchise-accounts.md @@ -0,0 +1,45 @@ +--- +title: 'Maximum quantity setting of the same item in the cart cannot be changed by franchise accounts' +id: 5NqcSpcmPXEJE4KIkp6eZE +status: PUBLISHED +createdAt: 2022-05-12T14:52:33.074Z +updatedAt: 2023-10-18T14:34:56.570Z +publishedAt: 2023-10-18T14:34:56.570Z +firstPublishedAt: 2022-05-12T14:52:33.334Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: maximum-quantity-setting-of-the-same-item-in-the-cart-cannot-be-changed-by-franchise-accounts +locale: en +kiStatus: Backlog +internalReference: 325273 +--- + +## Summary + + +The configuration of the maximum quantity of the same item in the cart cannot be changed by franchise accounts (seller whitelabel), as it takes place in a legacy catalog screen (/admin/Site/ConfigForm.aspx) – module that is removed from franchise accounts, as they inherit the products of the parent account. + + +## + +## Simulation + + + +- Enter a franchise or whitelabel seller account environment +- Access the screen "CMS > Settings > General tab" from the admin, or go directly to the page /admin/Site/ConfigForm.aspx +- Note that it is not possible to access the content of this area + + +## + +## Workaround + + +Request the configuration via ticket to VTEX. + + + + diff --git a/docs/known-issues/en/mdv2-returns-error-504-gateway-timeout-when-we-try-to-update-a-document-passing-a-symbol-or-special-character.md b/docs/known-issues/en/mdv2-returns-error-504-gateway-timeout-when-we-try-to-update-a-document-passing-a-symbol-or-special-character.md new file mode 100644 index 000000000..7eb1dc839 --- /dev/null +++ b/docs/known-issues/en/mdv2-returns-error-504-gateway-timeout-when-we-try-to-update-a-document-passing-a-symbol-or-special-character.md @@ -0,0 +1,44 @@ +--- +title: 'MDv2 returns error "504 Gateway Timeout" when we try to update a document passing a symbol or special character.' +id: 6GP5QBWyIAir2oKe08giT2 +status: PUBLISHED +createdAt: 2023-08-09T13:04:34.819Z +updatedAt: 2023-08-09T13:04:35.446Z +publishedAt: 2023-08-09T13:04:35.446Z +firstPublishedAt: 2023-08-09T13:04:35.446Z +contentType: knownIssue +productTeam: Storage +author: 2mXZkbi0oi061KicTExNjo +tag: Storage +slug: mdv2-returns-error-504-gateway-timeout-when-we-try-to-update-a-document-passing-a-symbol-or-special-character +locale: en +kiStatus: Backlog +internalReference: 852966 +--- + +## Summary + + +The behavior of the API when trying to update a document that contains a symbol in a field of type string such as `"name": "Product1 14€"`, will return the error 504 Gateway timeout and will not update the document. + + +## + +## Simulation + + + +1. Make a PUT request to update a document through the API, in the body include the special character in a field of type string. + + { "name": "Product1 14€", ...} + +2. Look at the API response and verify that it returns the error 504 Gateway timeout. + + +## + +## Workaround + + +Delete the special character and enter the name of the symbol. For example: "`14 euros`" + diff --git a/docs/known-issues/en/meli-attribute-is-being-sent-to-meli-without-being-mapped-from-seller.md b/docs/known-issues/en/meli-attribute-is-being-sent-to-meli-without-being-mapped-from-seller.md new file mode 100644 index 000000000..aba74c5d1 --- /dev/null +++ b/docs/known-issues/en/meli-attribute-is-being-sent-to-meli-without-being-mapped-from-seller.md @@ -0,0 +1,50 @@ +--- +title: '[MELI] Attribute is being sent to MELI without being mapped from seller' +id: CILYWlvEAlXkcvEYuZ99m +status: PUBLISHED +createdAt: 2023-10-30T10:09:31.578Z +updatedAt: 2023-11-30T11:05:05.907Z +publishedAt: 2023-11-30T11:05:05.907Z +firstPublishedAt: 2023-10-30T10:09:32.150Z +contentType: knownIssue +productTeam: Connections +author: 2mXZkbi0oi061KicTExNjo +tag: Connections +slug: meli-attribute-is-being-sent-to-meli-without-being-mapped-from-seller +locale: en +kiStatus: Fixed +internalReference: 791380 +--- + +## Summary + + + +We currently have an issue which still needs more investigation and details, But there are some categories mapped inside the Mapper feature, and for some attributes which were not mapped but they are currently being sent to MELI. + +This will result in some SKUs being exported and some won't as the first SKU includes and undesired attribute, and second SKU won't be exported as MELI have rules that requires all variantion inside the same product must have same attribute combinations. + + +## + +## Simulation + + + +Inside bridge product menu, you will see an error for some SKUs as seen below: +**Variations with different attribute combinations are not allowed.** + +This is due to first SKU exported with undesired attribute, and the rest of SKUs are not being sent to that attribute. + + +## + +## Workaround + + +Is there a workaround for this bug? If yes, describe it here. If not, write "N/A" or "There is no workaround available.". Do not remove this section if there is no workaround, please. + + + + + diff --git a/docs/known-issues/en/meli-attributes-negro000000-integration-with-a-non-expected-behavior.md b/docs/known-issues/en/meli-attributes-negro000000-integration-with-a-non-expected-behavior.md index 40844f9b6..eda1535c2 100644 --- a/docs/known-issues/en/meli-attributes-negro000000-integration-with-a-non-expected-behavior.md +++ b/docs/known-issues/en/meli-attributes-negro000000-integration-with-a-non-expected-behavior.md @@ -3,8 +3,8 @@ title: '[Meli] Attributes Negro_#000000 integration with a non expected behavior id: 1GPrObE1SQPP4ScyNHyjDt status: PUBLISHED createdAt: 2022-09-19T14:04:56.594Z -updatedAt: 2022-11-25T21:55:27.032Z -publishedAt: 2022-11-25T21:55:27.032Z +updatedAt: 2024-02-16T20:28:12.568Z +publishedAt: 2024-02-16T20:28:12.568Z firstPublishedAt: 2022-09-19T14:04:57.386Z contentType: knownIssue productTeam: Connections @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Connections slug: meli-attributes-negro000000-integration-with-a-non-expected-behavior locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 660703 --- diff --git a/docs/known-issues/en/meli-automatic-messages-mercado-livre-messages.md b/docs/known-issues/en/meli-automatic-messages-mercado-livre-messages.md index 353140a56..020aa29c8 100644 --- a/docs/known-issues/en/meli-automatic-messages-mercado-livre-messages.md +++ b/docs/known-issues/en/meli-automatic-messages-mercado-livre-messages.md @@ -3,8 +3,8 @@ title: 'MELI automatic messages Mercado Livre - Messages' id: 6WZy5RNesYJtJOaBAFnbkW status: PUBLISHED createdAt: 2023-05-04T11:22:21.762Z -updatedAt: 2023-05-08T18:33:14.421Z -publishedAt: 2023-05-08T18:33:14.421Z +updatedAt: 2024-01-30T10:48:09.504Z +publishedAt: 2024-01-30T10:48:09.504Z firstPublishedAt: 2023-05-04T11:22:22.366Z contentType: knownIssue productTeam: Connections @@ -20,7 +20,7 @@ internalReference: 615164 -Currently our MELI APP to send automatic messages to MELI is having some issues with ME2 logistic mode. +Currently our MELI APP to send automatic messages to MELI is having some issues while using the template messages. ## @@ -29,7 +29,7 @@ Currently our MELI APP to send automatic messages to MELI is having some issues -The automatic messages in VTEX admin for ME2 logistic mode, will not be sent to seller. +The automatic messages in VTEX admin sometimes are not being sent to MELI.. ## diff --git a/docs/known-issues/en/meli-bridge-orders-menu-not-showing-the-orderid-information.md b/docs/known-issues/en/meli-bridge-orders-menu-not-showing-the-orderid-information.md new file mode 100644 index 000000000..26499fbc1 --- /dev/null +++ b/docs/known-issues/en/meli-bridge-orders-menu-not-showing-the-orderid-information.md @@ -0,0 +1,45 @@ +--- +title: 'MELI Bridge Orders menu, not showing the orderID information' +id: ZBc9ny043rVpYFqkZIQ1K +status: PUBLISHED +createdAt: 2023-08-16T10:46:52.015Z +updatedAt: 2023-10-05T18:51:13.700Z +publishedAt: 2023-10-05T18:51:13.700Z +firstPublishedAt: 2023-08-16T10:46:53.089Z +contentType: knownIssue +productTeam: Connections +author: 2mXZkbi0oi061KicTExNjo +tag: Connections +slug: meli-bridge-orders-menu-not-showing-the-orderid-information +locale: en +kiStatus: Fixed +internalReference: 881733 +--- + +## Summary + + + +Currently we have an issue that only affects the visibility of some MELI Orders, what happens is that we are currently logging the ShipmentID in order bridge menu, but some error messages are missing the OrderID, and it's necessary for some cases as the orderID is the information the sellers have in MELI Portal + + +## + +## Simulation + + + +Inside the bridge orders menu, some error messages are not logging the orderID, which gives the impressions some orders are not in VTEX brige, but the sellers can find the orders by searching for the shipmentID. + + +## + +## Workaround + + +Search for the shipmentID instead of the orderID + + + + + diff --git a/docs/known-issues/en/meli-buybox-ads-are-not-being-paused-when-the-marketplace-ad-is-paused.md b/docs/known-issues/en/meli-buybox-ads-are-not-being-paused-when-the-marketplace-ad-is-paused.md new file mode 100644 index 000000000..33223711b --- /dev/null +++ b/docs/known-issues/en/meli-buybox-ads-are-not-being-paused-when-the-marketplace-ad-is-paused.md @@ -0,0 +1,45 @@ +--- +title: 'MELI Buybox ADs are not being paused when the marketplace AD is paused' +id: 5OFALDi7lY93D7KkZ4scvg +status: PUBLISHED +createdAt: 2023-09-29T19:12:14.424Z +updatedAt: 2023-10-09T20:52:25.672Z +publishedAt: 2023-10-09T20:52:25.672Z +firstPublishedAt: 2023-09-29T19:12:15.051Z +contentType: knownIssue +productTeam: Connections +author: 2mXZkbi0oi061KicTExNjo +tag: Connections +slug: meli-buybox-ads-are-not-being-paused-when-the-marketplace-ad-is-paused +locale: en +kiStatus: Fixed +internalReference: 910371 +--- + +## Summary + + + +Currently we have an issue with Buybox MELI flow, which is when removing the SKU from SC for example, the marketplace AD is being paused in MELi, but the Buybox AD remains active. + + +## + +## Simulation + + + +When the marketplace AD is paused in MELI, by the reason of being removed from VTEX SC for example, the Buybox AD would need to be paused as well. + + +## + +## Workaround + + +Is there a workaround for this bug? If yes, describe it here. If not, write "N/A" or "There is no workaround available.". Do not remove this section if there is no workaround, please. + + + + + diff --git a/docs/known-issues/en/meli-error-while-sending-the-order-tracking.md b/docs/known-issues/en/meli-error-while-sending-the-order-tracking.md index 2ad7b92b4..dad9e4ce5 100644 --- a/docs/known-issues/en/meli-error-while-sending-the-order-tracking.md +++ b/docs/known-issues/en/meli-error-while-sending-the-order-tracking.md @@ -3,8 +3,8 @@ title: 'MELI error while sending the order tracking' id: 4wdzb5xjelAkFnbuRCFXAt status: PUBLISHED createdAt: 2023-03-06T10:06:58.255Z -updatedAt: 2023-03-06T10:06:59.162Z -publishedAt: 2023-03-06T10:06:59.162Z +updatedAt: 2023-10-20T17:28:38.314Z +publishedAt: 2023-10-20T17:28:38.314Z firstPublishedAt: 2023-03-06T10:06:59.162Z contentType: knownIssue productTeam: Connections @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Connections slug: meli-error-while-sending-the-order-tracking locale: en -kiStatus: Backlog +kiStatus: Fixed internalReference: 764885 --- diff --git a/docs/known-issues/en/meli-freight-quotation-for-multiple-officialstoreids.md b/docs/known-issues/en/meli-freight-quotation-for-multiple-officialstoreids.md new file mode 100644 index 000000000..cdb225466 --- /dev/null +++ b/docs/known-issues/en/meli-freight-quotation-for-multiple-officialstoreids.md @@ -0,0 +1,44 @@ +--- +title: 'MELI Freight quotation for multiple officialStoreIDs' +id: 4KdPYtRbDdsBrn2k0dz7oc +status: PUBLISHED +createdAt: 2024-02-07T11:19:11.169Z +updatedAt: 2024-06-19T11:43:56.663Z +publishedAt: 2024-06-19T11:43:56.663Z +firstPublishedAt: 2024-02-07T11:19:12.139Z +contentType: knownIssue +productTeam: Connections +author: 2mXZkbi0oi061KicTExNjo +tag: Connections +slug: meli-freight-quotation-for-multiple-officialstoreids +locale: en +kiStatus: Fixed +internalReference: 978358 +--- + +## Summary + + +Currently we have an issue with MELI integration regarding the Freight quotation API from MELI, this is applied only for sellers using multiple officialStoreIDs in MELI, but using only one account in VTEX using the same sellerID in MELI + + +## + +## Simulation + + + +If this scenario is applied the freight quotation from MELI will return error, and MELI will redirect the seller to freight spreadsheet instead of using the freight API. + + +## + +## Workaround + + +keep the freight spreadsheet updated to avoid inconsistencies beteween VTEX and MELI + + + + + diff --git a/docs/known-issues/en/meli-full-orders-not-creating-invoice-in-vtex.md b/docs/known-issues/en/meli-full-orders-not-creating-invoice-in-vtex.md new file mode 100644 index 000000000..7ca6d29eb --- /dev/null +++ b/docs/known-issues/en/meli-full-orders-not-creating-invoice-in-vtex.md @@ -0,0 +1,45 @@ +--- +title: 'MELI FULL orders not creating Invoice in VTEX' +id: 6SNkDcqCWeDDPm01RrM0FQ +status: PUBLISHED +createdAt: 2024-02-05T11:14:30.020Z +updatedAt: 2024-02-05T11:14:31.187Z +publishedAt: 2024-02-05T11:14:31.187Z +firstPublishedAt: 2024-02-05T11:14:31.187Z +contentType: knownIssue +productTeam: Connections +author: 2mXZkbi0oi061KicTExNjo +tag: Connections +slug: meli-full-orders-not-creating-invoice-in-vtex +locale: en +kiStatus: Backlog +internalReference: 976614 +--- + +## Summary + + + +Currently we have an issue with MELI FULL orders, if the order presented any error during the creating in VTEX, such as SLA error, out of stock, etc. the process to create the invoice in VTEX is not executed. Basically the XML inside embeddedInvocie of OMS is not being created in these cases. + + +## + +## Simulation + + + +If the order presented any error during it's creation, the XML will not placed inside VTEX OMS. + + +## + +## Workaround + + +to avoid this error the orders should not be stucked in VTEX Bridge, for that always configure the necessary SLAs to avoid this error + + + + + diff --git a/docs/known-issues/en/meli-incorrect-value-when-client-has-coupon-on-meli.md b/docs/known-issues/en/meli-incorrect-value-when-client-has-coupon-on-meli.md new file mode 100644 index 000000000..fd8d30774 --- /dev/null +++ b/docs/known-issues/en/meli-incorrect-value-when-client-has-coupon-on-meli.md @@ -0,0 +1,46 @@ +--- +title: 'MELI incorrect value when client has Coupon on MELI' +id: 3PvNKqG2BMZDBLLVuriIHy +status: PUBLISHED +createdAt: 2024-01-22T11:58:00.747Z +updatedAt: 2024-01-22T11:58:01.431Z +publishedAt: 2024-01-22T11:58:01.431Z +firstPublishedAt: 2024-01-22T11:58:01.431Z +contentType: knownIssue +productTeam: Connections +author: 2mXZkbi0oi061KicTExNjo +tag: Connections +slug: meli-incorrect-value-when-client-has-coupon-on-meli +locale: en +kiStatus: Backlog +internalReference: 969297 +--- + +## Summary + + + +Currently the client used a coupon in MELI, there is a variety of coupon types in MELI. And some of them are not included in VTEX OMS calculations. + + +## + +## Simulation + + + +In VTEX OMS, the value of the order can be different from what MELI sold to the client, due to some coupon type are not being considering while creating the order in VTEX. + + +## + +## Workaround + + + +For ME1 orders, if the seller needs to have the correct value of the order, in order to send the invoice value to MELI, they can use the field in VTEX OMS called "total_paid_amount", this field is currently considering all coupon values. + + + + + diff --git a/docs/known-issues/en/meli-integration-is-receiving-errors-from-meli-429-too-many-requests.md b/docs/known-issues/en/meli-integration-is-receiving-errors-from-meli-429-too-many-requests.md new file mode 100644 index 000000000..249703cb2 --- /dev/null +++ b/docs/known-issues/en/meli-integration-is-receiving-errors-from-meli-429-too-many-requests.md @@ -0,0 +1,51 @@ +--- +title: 'MELI integration is receiving errors from MELI "429 too many requests"' +id: 1e4g9nzZFyanywmLbSHq4D +status: PUBLISHED +createdAt: 2023-08-03T10:47:41.602Z +updatedAt: 2023-08-14T14:08:12.646Z +publishedAt: 2023-08-14T14:08:12.646Z +firstPublishedAt: 2023-08-03T10:47:43.214Z +contentType: knownIssue +productTeam: Connections +author: 2mXZkbi0oi061KicTExNjo +tag: Connections +slug: meli-integration-is-receiving-errors-from-meli-429-too-many-requests +locale: en +kiStatus: Fixed +internalReference: 873998 +--- + +## Summary + + + +We currently have an issue with some accounts in MELi which are getting an error while trying to update products, stock or price in MELI. + +This is not affecting all accounts and not all SKUs, but only part of them, and this is caused due to sending more requests then MELI is currently prepared to receive. + + +## + +## Simulation + + + +Inside integration stock/price/product menu some account may see an error: + +**Sorry, we couldn't process this request. Please, wait a few minutes and reprocess it** + +We are working on how to better handle the requests to avoid getting this error from MELI. + + +## + +## Workaround + + +The only workaround available for now is to reprocess the request directly in bridge menu. + + + + + diff --git a/docs/known-issues/en/meli-integration-listing-types-for-peru-venezuela-equador-and-uruguai.md b/docs/known-issues/en/meli-integration-listing-types-for-peru-venezuela-equador-and-uruguai.md new file mode 100644 index 000000000..a1347284a --- /dev/null +++ b/docs/known-issues/en/meli-integration-listing-types-for-peru-venezuela-equador-and-uruguai.md @@ -0,0 +1,45 @@ +--- +title: 'MELI integration listing types for Peru, Venezuela, Equador and Uruguai' +id: 77DQc7iQ4KgiWZGRAGdTgT +status: PUBLISHED +createdAt: 2023-10-25T11:48:14.580Z +updatedAt: 2023-10-25T11:48:15.479Z +publishedAt: 2023-10-25T11:48:15.479Z +firstPublishedAt: 2023-10-25T11:48:15.479Z +contentType: knownIssue +productTeam: Connections +author: 2mXZkbi0oi061KicTExNjo +tag: Connections +slug: meli-integration-listing-types-for-peru-venezuela-equador-and-uruguai +locale: en +kiStatus: Backlog +internalReference: 925139 +--- + +## Summary + + + +Currently our MELI application is not sending the correct listing type for countries **Peru, Venezuela, Equador and Uruguai** + + +## + +## Simulation + + + +Whenever the sellers enables MELI Classic in VTEX for countries **Peru, Venezuela, Equador and Uruguai** the ADs will be created as Premium. + + +## + +## Workaround + + +n/a + + + + + diff --git a/docs/known-issues/en/meli-integration-zipcodes-11111-meli-limaperu.md b/docs/known-issues/en/meli-integration-zipcodes-11111-meli-limaperu.md index 9befa9717..a9150b021 100644 --- a/docs/known-issues/en/meli-integration-zipcodes-11111-meli-limaperu.md +++ b/docs/known-issues/en/meli-integration-zipcodes-11111-meli-limaperu.md @@ -3,8 +3,8 @@ title: 'MELI integration ZIPCodes "11111" Meli - Lima/Perú' id: 7ICcek0NOUczgtA65CaZk5 status: PUBLISHED createdAt: 2023-05-16T17:50:38.417Z -updatedAt: 2023-05-16T17:50:39.140Z -publishedAt: 2023-05-16T17:50:39.140Z +updatedAt: 2023-08-16T12:43:27.706Z +publishedAt: 2023-08-16T12:43:27.706Z firstPublishedAt: 2023-05-16T17:50:39.140Z contentType: knownIssue productTeam: Connections @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Connections slug: meli-integration-zipcodes-11111-meli-limaperu locale: en -kiStatus: Backlog +kiStatus: Fixed internalReference: 826566 --- diff --git a/docs/known-issues/en/meli-mapper-incorrectly-sending-product-specification-as-variation.md b/docs/known-issues/en/meli-mapper-incorrectly-sending-product-specification-as-variation.md new file mode 100644 index 000000000..b79cab602 --- /dev/null +++ b/docs/known-issues/en/meli-mapper-incorrectly-sending-product-specification-as-variation.md @@ -0,0 +1,44 @@ +--- +title: 'MELI Mapper incorrectly sending product specification as variation' +id: 6b49pUUxL3B3RtUWofLjL8 +status: PUBLISHED +createdAt: 2023-06-27T11:20:49.475Z +updatedAt: 2023-06-27T11:20:50.484Z +publishedAt: 2023-06-27T11:20:50.484Z +firstPublishedAt: 2023-06-27T11:20:50.484Z +contentType: knownIssue +productTeam: Connections +author: 2mXZkbi0oi061KicTExNjo +tag: Connections +slug: meli-mapper-incorrectly-sending-product-specification-as-variation +locale: en +kiStatus: Backlog +internalReference: 851021 +--- + +## Summary + + + +We currently have an issue in MELI Mapper feature, which we decide to send a SKU as variation based on MELI's category attributes, and not based on what seller has mapped in VTEX, which means a product specification mapped in VTEX can be sent as variation to MELI. + + +## + +## Simulation + + + +Inside the mapper feature whenever the seller mapped an attribute that accepts variation in MELI it will be sent as variation, even if the seller mapped inside the product specification. + + +## + +## Workaround + + +n/a + + + + diff --git a/docs/known-issues/en/meli-orders-not-being-cancelled-in-vtex-oms-for-multiples-accounts-scenario.md b/docs/known-issues/en/meli-orders-not-being-cancelled-in-vtex-oms-for-multiples-accounts-scenario.md new file mode 100644 index 000000000..9d81393ba --- /dev/null +++ b/docs/known-issues/en/meli-orders-not-being-cancelled-in-vtex-oms-for-multiples-accounts-scenario.md @@ -0,0 +1,46 @@ +--- +title: 'MELI Orders not being cancelled in VTEX OMS for multiples accounts scenario' +id: 4u9ue93sHNWcfVm3sRL2qx +status: PUBLISHED +createdAt: 2024-02-06T11:04:52.918Z +updatedAt: 2024-02-06T11:04:54.082Z +publishedAt: 2024-02-06T11:04:54.082Z +firstPublishedAt: 2024-02-06T11:04:54.082Z +contentType: knownIssue +productTeam: Connections +author: 2mXZkbi0oi061KicTExNjo +tag: Connections +slug: meli-orders-not-being-cancelled-in-vtex-oms-for-multiples-accounts-scenario +locale: en +kiStatus: Backlog +internalReference: 977453 +--- + +## Summary + + + +Currently our MELI integration has an issue related to the process of cancelling orders. When MELI cancel an order and the seller has more than 4 accounts in VTEX there is a chance of not trying to cancel the order in the fifth account + + +## + +## Simulation + + + +If the cancellation of the order cannot be completed the seller may see the order not cancelled in VTEX but cancelled in MELI, for this case a manual cancellation is required directly in OMS. +This is only applied for cases that the seller has more than 4 accounts in VTEX, using the same MELI UserID. + + +## + +## Workaround + + +n/a + + + + + diff --git a/docs/known-issues/en/meli-size-chart-not-working-for-sizes-with-letters.md b/docs/known-issues/en/meli-size-chart-not-working-for-sizes-with-letters.md new file mode 100644 index 000000000..bd15e4ceb --- /dev/null +++ b/docs/known-issues/en/meli-size-chart-not-working-for-sizes-with-letters.md @@ -0,0 +1,50 @@ +--- +title: 'MELI Size Chart not working for sizes with Letters' +id: 7vAViV3MmC7zOSTF0cFTYy +status: PUBLISHED +createdAt: 2023-07-24T12:04:19.589Z +updatedAt: 2023-09-12T15:04:46.716Z +publishedAt: 2023-09-12T15:04:46.716Z +firstPublishedAt: 2023-07-24T12:04:20.171Z +contentType: knownIssue +productTeam: Connections +author: 2mXZkbi0oi061KicTExNjo +tag: Connections +slug: meli-size-chart-not-working-for-sizes-with-letters +locale: en +kiStatus: Fixed +internalReference: 867262 +--- + +## Summary + + + +Currently our MELI Size Chart feature is not working for sizes with letters example: + +Size = "P", "M", "G". + + +## + +## Simulation + + + +Inside the mapper screen, we can the Size chart feature available for MELI Integration, So if the sellers maps a size with it's values as letters it won't work and a error message will be shown at bridge product like below: + +"O valor do atributo SIZE é invalido: P. Este valor deve ser igual ao da tabela de medidas." + + +## + +## Workaround + + + +The sizes are currently working with numbers, so sellers can use the numbers instead of letters. + + + + + diff --git a/docs/known-issues/en/meli-sizechart-issue-attribute-not-valid.md b/docs/known-issues/en/meli-sizechart-issue-attribute-not-valid.md new file mode 100644 index 000000000..e71a581c3 --- /dev/null +++ b/docs/known-issues/en/meli-sizechart-issue-attribute-not-valid.md @@ -0,0 +1,45 @@ +--- +title: 'MELI SizeChart issue attribute not valid' +id: 3t6zqW9aE6pvW9b3Zvj0MB +status: PUBLISHED +createdAt: 2024-03-08T13:59:23.756Z +updatedAt: 2024-03-11T20:00:06.480Z +publishedAt: 2024-03-11T20:00:06.480Z +firstPublishedAt: 2024-03-08T13:59:24.514Z +contentType: knownIssue +productTeam: Connections +author: 2mXZkbi0oi061KicTExNjo +tag: Connections +slug: meli-sizechart-issue-attribute-not-valid +locale: en +kiStatus: Fixed +internalReference: 996639 +--- + +## Summary + + + +Mercado Livre has recently included new mandatory attributes in the size chart integration feature, so we now should fix our integration with this new attributes in order for the sellers to be able to correctly export size charts to MELI. + + +## + +## Simulation + + + +While uploading the size chart in the UI, you may see an error "Attribute XXX is not valid", this maybe related to this error + + +## + +## Workaround + + +n/a + + + + + diff --git a/docs/known-issues/en/meli-update-stockprice-issue.md b/docs/known-issues/en/meli-update-stockprice-issue.md new file mode 100644 index 000000000..1ad3d69cb --- /dev/null +++ b/docs/known-issues/en/meli-update-stockprice-issue.md @@ -0,0 +1,45 @@ +--- +title: 'MELI Update Stock/Price issue' +id: 7LQ81vG5nsbBn4Wj7Z9VJe +status: PUBLISHED +createdAt: 2023-12-12T10:22:28.961Z +updatedAt: 2024-01-10T17:51:59.853Z +publishedAt: 2024-01-10T17:51:59.853Z +firstPublishedAt: 2023-12-12T10:22:29.656Z +contentType: knownIssue +productTeam: Connections +author: 2mXZkbi0oi061KicTExNjo +tag: Connections +slug: meli-update-stockprice-issue +locale: en +kiStatus: Fixed +internalReference: 939329 +--- + +## Summary + + + +We currently have a very specific scenario affecting few cases of SKUs not being able to update the stock on MELI. + + +## + +## Simulation + + + +What happens is that some cases the seller_custom_field which should be filled with the VTEX SKU, is actually blank, and so the integration is not able to update the MELI stock in this cases. + + +## + +## Workaround + + +Fill the migration spreadsheet with this cases and send to product team to set our SKU inside seller_custom_field. + + + + + diff --git a/docs/known-issues/en/mercado-livre-ad-buybox-doesnt-update-shippingmode-for-me2.md b/docs/known-issues/en/mercado-livre-ad-buybox-doesnt-update-shippingmode-for-me2.md new file mode 100644 index 000000000..75e231842 --- /dev/null +++ b/docs/known-issues/en/mercado-livre-ad-buybox-doesnt-update-shippingmode-for-me2.md @@ -0,0 +1,55 @@ +--- +title: "[Mercado Livre] AD BuyBox doesn't update shipping_mode for ME2" +id: 5XmZsbZz1171a04dWPs2MY +status: PUBLISHED +createdAt: 2024-06-03T11:38:34.337Z +updatedAt: 2024-06-03T11:38:35.242Z +publishedAt: 2024-06-03T11:38:35.242Z +firstPublishedAt: 2024-06-03T11:38:35.242Z +contentType: knownIssue +productTeam: Connections +author: 2mXZkbi0oi061KicTExNjo +tag: Connections +slug: mercado-livre-ad-buybox-doesnt-update-shippingmode-for-me2 +locale: en +kiStatus: Backlog +internalReference: 1042779 +--- + +## Summary + + +AD BuyBox doesn't update shipping_mode for ME2 + + +## + +## Simulation + + + +Q: Why is the ad in under_review when I try to update ME2? +A: Today the status of this ad on MELI is under_review, this happens because it is a BuyBox type ad and in this case we cannot update it to ME2 because MELI doesn't allow it, and for this reason when we try to update MELI it returns the following moderation: + + + Não é possível processar uma solicitação de um anúncio moderado pelo Mercado Livre.

Resumo da moderação:

Razão: Cancelamos o anúncio porque você só pode vender este produto com seu anúncio de catálogo.
Remédio: Cancelamos o anúncio porque você só pode vender este produto com seu anúncio de catálogo. + + +Q: So will this happen for all buybox ads? +A: No, this scenario will only happen when the case is for "Restrict catalog" where there can only be a BuyBox advertisement, not because it's BuyBox but because it's this specific Restrict type. + +**SOLUTION** +As we don't have this ME2 update flow for buybox ads, we are opening this KI + + +## + +## Workaround + + +Open a ticket to the connections team requesting an update for ME2, always informing the buybox ad ex: MLB36470123456 + + + + + diff --git a/docs/known-issues/en/mercado-livre-bridge-bridge-isnt-logging-some-error-messages.md b/docs/known-issues/en/mercado-livre-bridge-bridge-isnt-logging-some-error-messages.md new file mode 100644 index 000000000..d2fb5bd2f --- /dev/null +++ b/docs/known-issues/en/mercado-livre-bridge-bridge-isnt-logging-some-error-messages.md @@ -0,0 +1,50 @@ +--- +title: "[Mercado Livre] [Bridge] Bridge isn't logging some error messages" +id: 3KmdcY6hlLQx5h1FgKHAbS +status: PUBLISHED +createdAt: 2024-06-21T12:38:31.025Z +updatedAt: 2024-06-26T11:07:40.994Z +publishedAt: 2024-06-26T11:07:40.994Z +firstPublishedAt: 2024-06-21T12:38:31.845Z +contentType: knownIssue +productTeam: Connections +author: 2mXZkbi0oi061KicTExNjo +tag: Connections +slug: mercado-livre-bridge-bridge-isnt-logging-some-error-messages +locale: en +kiStatus: Backlog +internalReference: 1053742 +--- + +## Summary + + +Error in the update flow sku isn't being logged into the bridge + +**Marketplace:** Mercado Livre +**Root Cause:** Admin > Bridge > Product + +**Important:** doesn't happen with all skus; + + +## + +## Simulation + + +Admin > Marketplace > Products > Amazon + + ![](https://vtexhelp.zendesk.com/attachments/token/3MxTLEnmPv9lgG7UE8iUEd1Ft/?name=image.png) + + +## + +## Workaround + + +In some cases, reprocessing the sku on the bridge resolve the problem. + + + + + diff --git a/docs/known-issues/en/mercado-livre-bridge-orders-menu-not-showing-the-shippingid-information.md b/docs/known-issues/en/mercado-livre-bridge-orders-menu-not-showing-the-shippingid-information.md new file mode 100644 index 000000000..005d38822 --- /dev/null +++ b/docs/known-issues/en/mercado-livre-bridge-orders-menu-not-showing-the-shippingid-information.md @@ -0,0 +1,47 @@ +--- +title: '[Mercado Livre] Bridge Orders menu, not showing the shippingID information' +id: 2fXDbejpPJ04NDfPCCcr0j +status: PUBLISHED +createdAt: 2024-03-18T20:56:17.859Z +updatedAt: 2024-03-18T20:56:18.697Z +publishedAt: 2024-03-18T20:56:18.697Z +firstPublishedAt: 2024-03-18T20:56:18.697Z +contentType: knownIssue +productTeam: Connections +author: 2mXZkbi0oi061KicTExNjo +tag: Connections +slug: mercado-livre-bridge-orders-menu-not-showing-the-shippingid-information +locale: en +kiStatus: Backlog +internalReference: 1001903 +--- + +## Summary + + +Currently we have an issue that only affects the visibility of some MELI Orders, what happens is that we are currently logging the ShipmentID in order bridge menu, but some error messages are missing the OrderID, and it's necessary for some cases as the orderID is the information the sellers have in MELI Portal + +Mercado Livre > Bridge > OrderId + + +## + +## Simulation + + +Inside the bridge orders menu, some error messages are not logging the orderID, which gives the impressions some orders are not in VTEX brige, but the sellers can find the orders by searching for the shipmentID. + + ![](https://vtexhelp.zendesk.com/attachments/token/OZk1c79PgvKBKq6wGldvIbHM6/?name=image.png) + + +## + +## Workaround + + +GET the OrderID, and get the ShipmentID and look for it in the bridge + + + + + diff --git a/docs/known-issues/en/mercado-livre-mapper-attribute-size.md b/docs/known-issues/en/mercado-livre-mapper-attribute-size.md index 820810252..00dd3aa95 100644 --- a/docs/known-issues/en/mercado-livre-mapper-attribute-size.md +++ b/docs/known-issues/en/mercado-livre-mapper-attribute-size.md @@ -3,8 +3,8 @@ title: 'Mercado Livre Mapper attribute Size' id: 3dLrm6SVsPB4tU46SC3Xdi status: PUBLISHED createdAt: 2022-07-26T19:53:34.899Z -updatedAt: 2022-11-25T21:55:42.119Z -publishedAt: 2022-11-25T21:55:42.119Z +updatedAt: 2024-02-16T20:28:24.174Z +publishedAt: 2024-02-16T20:28:24.174Z firstPublishedAt: 2022-07-26T19:53:35.449Z contentType: knownIssue productTeam: Connections @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Connections slug: mercado-livre-mapper-attribute-size locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 592577 --- @@ -23,6 +23,7 @@ internalReference: 592577 Even mapping correctly the attribute "Size" in mapper, for some MELI categories it's not working properly. +## ## Simulation @@ -31,9 +32,14 @@ Even mapping correctly the attribute "Size" in mapper, for some MELI categories Inside bridge products menu, you will see an error about the attribute Size in MELI. +## ## Workaround -n/a +Is there a workaround for this bug? If yes, describe it here. If not, write "N/A" or "There is no workaround available.". Do not remove this section if there is no workaround, please. + + + + diff --git a/docs/known-issues/en/mercado-livre-remove-underreview-validation-in-update-sku.md b/docs/known-issues/en/mercado-livre-remove-underreview-validation-in-update-sku.md new file mode 100644 index 000000000..1088d9cff --- /dev/null +++ b/docs/known-issues/en/mercado-livre-remove-underreview-validation-in-update-sku.md @@ -0,0 +1,43 @@ +--- +title: '[Mercado Livre] Remove under_review validation in Update SKU' +id: 1yeZeigiok3zaltkI7RTMW +status: PUBLISHED +createdAt: 2023-08-30T18:15:25.269Z +updatedAt: 2023-08-30T18:15:25.924Z +publishedAt: 2023-08-30T18:15:25.924Z +firstPublishedAt: 2023-08-30T18:15:25.924Z +contentType: knownIssue +productTeam: Connections +author: 2mXZkbi0oi061KicTExNjo +tag: Connections +slug: mercado-livre-remove-underreview-validation-in-update-sku +locale: en +kiStatus: Backlog +internalReference: 890658 +--- + +## Summary + + +Remove under_review validation in Update SKU flow because when the seller applies the actions to fix the moderation cases and these are related with the catalog we are not sending those changes to MELI and finally the MELI ads continue being moderated. + + +## + +## Simulation + + +SKU was moderated for being in the wrong category, the correction has already been made and now it has the correct mapping in mapepr, but it is still not being exported according to the mapper category. + + +## + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/en/mercado-livre-sku-bridge-isnt-logging-some-error-messages.md b/docs/known-issues/en/mercado-livre-sku-bridge-isnt-logging-some-error-messages.md new file mode 100644 index 000000000..2247d4f3b --- /dev/null +++ b/docs/known-issues/en/mercado-livre-sku-bridge-isnt-logging-some-error-messages.md @@ -0,0 +1,44 @@ +--- +title: "[Mercado Livre] [Sku] Bridge isn't logging some error messages" +id: 2GcnFE9TKcivoPekYuCNF9 +status: PUBLISHED +createdAt: 2024-07-23T16:00:26.447Z +updatedAt: 2024-07-23T16:08:16.661Z +publishedAt: 2024-07-23T16:08:16.661Z +firstPublishedAt: 2024-07-23T16:00:27.366Z +contentType: knownIssue +productTeam: Connections +author: 2mXZkbi0oi061KicTExNjo +tag: Connections +slug: mercado-livre-sku-bridge-isnt-logging-some-error-messages +locale: en +kiStatus: Backlog +internalReference: 1069692 +--- + +## Summary + + +Correct context: In some cases, seller is unable to integrate the SKU, as the error message with the reason why the item was moderated does not appear correctly in Bridge. + + + +## + +## Simulation + + + ![](https://vtexhelp.zendesk.com/attachments/token/8b6ggO2OjPCsPZlU5NanwK645/?name=image.png) + + +## + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/en/merchandising-rules-not-working-for-the-facet-productclusterids.md b/docs/known-issues/en/merchandising-rules-not-working-for-the-facet-productclusterids.md new file mode 100644 index 000000000..6201a1727 --- /dev/null +++ b/docs/known-issues/en/merchandising-rules-not-working-for-the-facet-productclusterids.md @@ -0,0 +1,50 @@ +--- +title: 'Merchandising rules not working for the facet "productClusterIds"' +id: 6sLODMgjuoyJD52uc0DBW1 +status: PUBLISHED +createdAt: 2024-07-09T00:02:40.930Z +updatedAt: 2024-07-09T00:02:41.798Z +publishedAt: 2024-07-09T00:02:41.798Z +firstPublishedAt: 2024-07-09T00:02:41.798Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: merchandising-rules-not-working-for-the-facet-productclusterids +locale: en +kiStatus: Backlog +internalReference: 1062457 +--- + +## Summary + + +Merchandising rules are not applied to the facet "productClusterIds". This happens because this facet has the special behavior of sorting the products by the collection order instead of relevance and merch rules. + +This facet should not be considered valid for a merch rule. + + +## + +## Simulation + + + +- create a collection with some products in a specific order +- create a merch rule explicitly filtered by "productClusterIds" or "productClusterSearchableIds" +- set this rule to sort the products in a different order +- check in the store that the products will keep the collection sorting + + +## + +## Workaround + + +The expected way to manage and sort products in a collection is to do it directly on the collection by adding/removing products or changing their position. + +It's also possible to apply the merch rule to the facet "productClusterNames" instead. This facet follows the relevance rules instead of the collection order and works with merchandising rules. + + + + diff --git a/docs/known-issues/en/merchant-not-being-able-to-open-account-for-some-clients-in-customer-credit-api.md b/docs/known-issues/en/merchant-not-being-able-to-open-account-for-some-clients-in-customer-credit-api.md new file mode 100644 index 000000000..19a4e9cf2 --- /dev/null +++ b/docs/known-issues/en/merchant-not-being-able-to-open-account-for-some-clients-in-customer-credit-api.md @@ -0,0 +1,51 @@ +--- +title: 'Merchant not being able to open account for some clients in Customer Credit API' +id: 4NGCingtQxzFV1gMbxFzT1 +status: PUBLISHED +createdAt: 2023-09-25T13:22:58.063Z +updatedAt: 2023-09-25T13:22:58.651Z +publishedAt: 2023-09-25T13:22:58.651Z +firstPublishedAt: 2023-09-25T13:22:58.651Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: merchant-not-being-able-to-open-account-for-some-clients-in-customer-credit-api +locale: en +kiStatus: Backlog +internalReference: 906509 +--- + +## Summary + + +For some reason, when trying to open a new account for specific clients through the API, it returns the following error: + +{ +"code": 1099, +"message": "The Credit Account is already open." +} + + +In this scenario, the data of the client (Name, document, etc.) has never been used before on any other account. + + +## + +## Simulation + + +This happens inconsistently, so it will only happen every other attempt. + + +## + +## Workaround + + +Create the account via Admin UI. + + + + + diff --git a/docs/known-issues/en/messages-app-taking-too-long-to-return-the-informations.md b/docs/known-issues/en/messages-app-taking-too-long-to-return-the-informations.md new file mode 100644 index 000000000..3c3176ea3 --- /dev/null +++ b/docs/known-issues/en/messages-app-taking-too-long-to-return-the-informations.md @@ -0,0 +1,40 @@ +--- +title: 'Messages app taking too long to return the informations' +id: 5GnHyQaPlqCW0KNar1tlMC +status: PUBLISHED +createdAt: 2024-01-30T14:16:58.627Z +updatedAt: 2024-01-30T14:16:59.326Z +publishedAt: 2024-01-30T14:16:59.326Z +firstPublishedAt: 2024-01-30T14:16:59.326Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: messages-app-taking-too-long-to-return-the-informations +locale: en +kiStatus: Backlog +internalReference: 567305 +--- + +## Summary + + +In the indexation process, we call the messages app to save translated information on the products, the main issue is that the requests are taking too long to return and with that, some stores that have lots of languages either do not index fully or have their indexations stuck. + + +## + +## Simulation + + +Check any store that has a great amount of languages, more than 10 and it will start to slow the response of the messages. +It can reflect other systems that depend on the messages to translate information. + + +## + +## Workaround + + +N/A + diff --git a/docs/known-issues/en/metatagdescription-field-cannot-be-deleted-through-admin.md b/docs/known-issues/en/metatagdescription-field-cannot-be-deleted-through-admin.md new file mode 100644 index 000000000..be51ec873 --- /dev/null +++ b/docs/known-issues/en/metatagdescription-field-cannot-be-deleted-through-admin.md @@ -0,0 +1,47 @@ +--- +title: "'MetaTagDescription' field cannot be deleted through Admin" +id: 7h0HlpuQnE8nWylgSWJ1lR +status: PUBLISHED +createdAt: 2024-02-08T20:21:00.735Z +updatedAt: 2024-02-08T20:21:01.739Z +publishedAt: 2024-02-08T20:21:01.739Z +firstPublishedAt: 2024-02-08T20:21:01.739Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: metatagdescription-field-cannot-be-deleted-through-admin +locale: en +kiStatus: Backlog +internalReference: 979691 +--- + +## Summary + + +There is an inconsistent behavior in the `MetaTagDescription` field within the product registration, which cannot be deleted through the Admin but is possible to delete through API. In the Admin, when clicking "save" with this field empty, the value from the field `Description` is copied. This scenario doesn't happen when using the API, the value is correctly deleted. + + +## + +## Simulation + + + +- Click on the product to edit +- Delete the value from the field `MetaTagDescription` +- Click "save" and return to the product +- Check that the original value is not there anymore, but the value from the `description` was duplicated + + +## + +## Workaround + + +Use the API to delete the undesired value after updating the product in the Admin +https://developers.vtex.com/docs/api-reference/catalog-api#put-/api/catalog/pvt/product/-productId-?endpoint=put-/api/catalog/pvt/product/-productId- + + + + diff --git a/docs/known-issues/en/minicart-coupon-error-messages-only-appear-after-a-second-try.md b/docs/known-issues/en/minicart-coupon-error-messages-only-appear-after-a-second-try.md new file mode 100644 index 000000000..0226fe1a4 --- /dev/null +++ b/docs/known-issues/en/minicart-coupon-error-messages-only-appear-after-a-second-try.md @@ -0,0 +1,49 @@ +--- +title: 'Minicart Coupon error messages only appear after a second try' +id: 6ZdpXaHJFudXXwUDC00lcr +status: PUBLISHED +createdAt: 2023-12-18T16:22:10.537Z +updatedAt: 2023-12-18T16:22:11.359Z +publishedAt: 2023-12-18T16:22:11.359Z +firstPublishedAt: 2023-12-18T16:22:11.359Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: minicart-coupon-error-messages-only-appear-after-a-second-try +locale: en +kiStatus: No Fix +internalReference: 938379 +--- + +## Summary + + +Coupon error in Minicart messages wont appear the first time you try a coupon, even if it doesnt exist. + + +## + +## Simulation + + + +1. Add the product to the cart. +2. Open the minicart. +3. Input a random coupon inside the minicart. +4. The error message won't appear. +5. Input another fake coupon. +6. The error will appear. + + +## + +## Workaround + + +There is no workaround available. However, inputing the code any time after the first try will show the error message properly. + + + + + diff --git a/docs/known-issues/en/minicart-does-not-show-sku-specs-in-b2b-scenario.md b/docs/known-issues/en/minicart-does-not-show-sku-specs-in-b2b-scenario.md index 69f24c40b..6407d1795 100644 --- a/docs/known-issues/en/minicart-does-not-show-sku-specs-in-b2b-scenario.md +++ b/docs/known-issues/en/minicart-does-not-show-sku-specs-in-b2b-scenario.md @@ -3,8 +3,8 @@ title: 'Minicart does not show SKU specs in B2B scenario' id: 4eOpxrLEkyHyobCDuWzsMK status: PUBLISHED createdAt: 2022-10-27T19:11:58.877Z -updatedAt: 2022-11-25T22:13:10.845Z -publishedAt: 2022-11-25T22:13:10.845Z +updatedAt: 2024-02-16T20:28:02.341Z +publishedAt: 2024-02-16T20:28:02.341Z firstPublishedAt: 2022-10-27T19:11:59.318Z contentType: knownIssue productTeam: Store Framework @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Store Framework slug: minicart-does-not-show-sku-specs-in-b2b-scenario locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 687308 --- diff --git a/docs/known-issues/en/misbehaviors-for-addtocart-mutation-from-checkoutgraphql-while-sending-options-for-already-added-items.md b/docs/known-issues/en/misbehaviors-for-addtocart-mutation-from-checkoutgraphql-while-sending-options-for-already-added-items.md index e34a8e294..165dd8ce0 100644 --- a/docs/known-issues/en/misbehaviors-for-addtocart-mutation-from-checkoutgraphql-while-sending-options-for-already-added-items.md +++ b/docs/known-issues/en/misbehaviors-for-addtocart-mutation-from-checkoutgraphql-while-sending-options-for-already-added-items.md @@ -3,8 +3,8 @@ title: 'Misbehaviors for addToCart mutation from checkout-graphql while sending id: 1lMWbgmBsOis9gAKcMm8ob status: PUBLISHED createdAt: 2022-05-03T20:42:18.655Z -updatedAt: 2022-11-25T22:44:04.555Z -publishedAt: 2022-11-25T22:44:04.555Z +updatedAt: 2023-11-16T16:46:29.538Z +publishedAt: 2023-11-16T16:46:29.538Z firstPublishedAt: 2022-05-03T20:42:18.940Z contentType: knownIssue productTeam: Checkout @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Checkout slug: misbehaviors-for-addtocart-mutation-from-checkoutgraphql-while-sending-options-for-already-added-items locale: en -kiStatus: Backlog +kiStatus: Fixed internalReference: 452053 --- diff --git a/docs/known-issues/en/misconfigured-vtable-app-breaks-other-apps-of-the-same-type.md b/docs/known-issues/en/misconfigured-vtable-app-breaks-other-apps-of-the-same-type.md index 1576e1f63..9e590d7d5 100644 --- a/docs/known-issues/en/misconfigured-vtable-app-breaks-other-apps-of-the-same-type.md +++ b/docs/known-issues/en/misconfigured-vtable-app-breaks-other-apps-of-the-same-type.md @@ -29,9 +29,9 @@ Main causes of a badly configured app: In the case of a non-existent JSON Schema, insert the correct JSON Schema's name in the `model` field. -For example: ![Screen Shot 2019-01-03 at 19.31.53](https://images.ctfassets.net/alneenqid6w5/EVwmyhWMmGmcs2Y8wEQiw/ddbf9f821818f2c061a5f262ee43e675/Screen_Shot_2019-01-03_at_19.31.53.png) +For example: ![Screen Shot 2019-01-03 at 19.31.53](//images.ctfassets.net/alneenqid6w5/EVwmyhWMmGmcs2Y8wEQiw/ddbf9f821818f2c061a5f262ee43e675/Screen_Shot_2019-01-03_at_19.31.53.png) -Notice how the app's border turns red and the error message on the console indicates "Error to get jsonschema by name": ![Screen Shot 2019-01-03 at 19.24.22](https://images.ctfassets.net/alneenqid6w5/62I23QUXPauQGGcUcoCucK/b484536ae3e462823b7715ff52a737ea/Screen_Shot_2019-01-03_at_19.24.22.png) +Notice how the app's border turns red and the error message on the console indicates "Error to get jsonschema by name": ![Screen Shot 2019-01-03 at 19.24.22](//images.ctfassets.net/alneenqid6w5/62I23QUXPauQGGcUcoCucK/b484536ae3e462823b7715ff52a737ea/Screen_Shot_2019-01-03_at_19.24.22.png) ## Workaround diff --git a/docs/known-issues/en/missing-minicartbuyerid-field-causes-antifraud-to-cancel-transactions.md b/docs/known-issues/en/missing-minicartbuyerid-field-causes-antifraud-to-cancel-transactions.md index 022f763ba..b5c38e993 100644 --- a/docs/known-issues/en/missing-minicartbuyerid-field-causes-antifraud-to-cancel-transactions.md +++ b/docs/known-issues/en/missing-minicartbuyerid-field-causes-antifraud-to-cancel-transactions.md @@ -3,8 +3,8 @@ title: 'missing minicart.buyer.id field causes anti-fraud to cancel transactions id: 6dvOH9b96qGAHXIzW3wBe1 status: PUBLISHED createdAt: 2023-05-23T17:10:17.329Z -updatedAt: 2023-05-23T17:10:17.964Z -publishedAt: 2023-05-23T17:10:17.964Z +updatedAt: 2024-02-16T20:26:42.045Z +publishedAt: 2024-02-16T20:26:42.045Z firstPublishedAt: 2023-05-23T17:10:17.964Z contentType: knownIssue productTeam: Payments @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Payments slug: missing-minicartbuyerid-field-causes-antifraud-to-cancel-transactions locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 514335 --- diff --git a/docs/known-issues/en/missing-translation-for-the-price-facetfilter-at-intelligent-search.md b/docs/known-issues/en/missing-translation-for-the-price-facetfilter-at-intelligent-search.md new file mode 100644 index 000000000..17b469d1f --- /dev/null +++ b/docs/known-issues/en/missing-translation-for-the-price-facetfilter-at-intelligent-search.md @@ -0,0 +1,44 @@ +--- +title: 'Missing translation for the price facet/filter at Intelligent Search' +id: 6c6GnC1dKGViJ2h0ZoY5pm +status: PUBLISHED +createdAt: 2024-01-31T21:33:04.796Z +updatedAt: 2024-01-31T21:33:05.556Z +publishedAt: 2024-01-31T21:33:05.556Z +firstPublishedAt: 2024-01-31T21:33:05.556Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: missing-translation-for-the-price-facetfilter-at-intelligent-search +locale: en +kiStatus: Backlog +internalReference: 974840 +--- + +## Summary + + +The Intelligent Search does not apply the translation to the filter/facet name "price" for additional languages when queried via REST API. + +The primary language still returns the expected string as its internal configuration, but any other language will return this with "Price" as a fixed value. + + +## + +## Simulation + + +In a store with multiple languages, set the translations for Intelligent Search context via the messages service to the secondary languages and query it using the facets API. Values for "Price" won't be considered, while it works for any other label, like the categories and brand. + + +## + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/en/modal-as-generic-reason-even-this-type-of-modal-are-configured-ok.md b/docs/known-issues/en/modal-as-generic-reason-even-this-type-of-modal-are-configured-ok.md index 97e35fc13..39cd04b04 100644 --- a/docs/known-issues/en/modal-as-generic-reason-even-this-type-of-modal-are-configured-ok.md +++ b/docs/known-issues/en/modal-as-generic-reason-even-this-type-of-modal-are-configured-ok.md @@ -3,8 +3,8 @@ title: 'Modal as Generic Reason even this type of Modal are configured OK' id: 2ftzXjtPZcPypFpsnZMcIK status: PUBLISHED createdAt: 2022-05-18T18:23:53.248Z -updatedAt: 2022-11-25T21:59:39.823Z -publishedAt: 2022-11-25T21:59:39.823Z +updatedAt: 2024-02-16T20:25:38.358Z +publishedAt: 2024-02-16T20:25:38.358Z firstPublishedAt: 2022-05-18T18:23:53.787Z contentType: knownIssue productTeam: Logistics @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Logistics slug: modal-as-generic-reason-even-this-type-of-modal-are-configured-ok locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 488339 --- diff --git a/docs/known-issues/en/modals-deprecated-divergences-setup-shipping-policy.md b/docs/known-issues/en/modals-deprecated-divergences-setup-shipping-policy.md index b63799705..96fcf73c4 100644 --- a/docs/known-issues/en/modals-deprecated-divergences-setup-shipping-policy.md +++ b/docs/known-issues/en/modals-deprecated-divergences-setup-shipping-policy.md @@ -3,8 +3,8 @@ title: 'Modals Deprecated Divergences setup - Shipping Policy' id: TYWgIv5xOTUBWdC63FbK5 status: PUBLISHED createdAt: 2022-05-18T18:20:55.870Z -updatedAt: 2022-11-25T21:59:19.021Z -publishedAt: 2022-11-25T21:59:19.021Z +updatedAt: 2024-02-16T20:27:05.367Z +publishedAt: 2024-02-16T20:27:05.367Z firstPublishedAt: 2022-05-18T18:20:56.247Z contentType: knownIssue productTeam: Logistics @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Logistics slug: modals-deprecated-divergences-setup-shipping-policy locale: en -kiStatus: Scheduled +kiStatus: No Fix internalReference: 445866 --- diff --git a/docs/known-issues/en/multiple-sku-promotion-api-not-working.md b/docs/known-issues/en/multiple-sku-promotion-api-not-working.md index 844a27580..bf6f4209f 100644 --- a/docs/known-issues/en/multiple-sku-promotion-api-not-working.md +++ b/docs/known-issues/en/multiple-sku-promotion-api-not-working.md @@ -3,8 +3,8 @@ title: 'Multiple Sku Promotion API not working' id: 38CLe2oIWHGNgjL4L0uIxz status: PUBLISHED createdAt: 2023-01-09T21:18:05.077Z -updatedAt: 2023-01-09T21:18:05.807Z -publishedAt: 2023-01-09T21:18:05.807Z +updatedAt: 2024-02-16T20:23:56.065Z +publishedAt: 2024-02-16T20:23:56.065Z firstPublishedAt: 2023-01-09T21:18:05.807Z contentType: knownIssue productTeam: Pricing & Promotions @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Pricing & Promotions slug: multiple-sku-promotion-api-not-working locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 729990 --- diff --git a/docs/known-issues/en/my-cards-footer-is-shivering-when-trying-to-add-a-new-card.md b/docs/known-issues/en/my-cards-footer-is-shivering-when-trying-to-add-a-new-card.md new file mode 100644 index 000000000..b0e6d35f5 --- /dev/null +++ b/docs/known-issues/en/my-cards-footer-is-shivering-when-trying-to-add-a-new-card.md @@ -0,0 +1,46 @@ +--- +title: 'My Cards footer is shivering when trying to add a new card' +id: 5JRsJqm0PmVkdCh7td3DIr +status: PUBLISHED +createdAt: 2024-04-05T16:09:59.991Z +updatedAt: 2024-04-05T16:11:11.933Z +publishedAt: 2024-04-05T16:11:11.933Z +firstPublishedAt: 2024-04-05T16:10:01.510Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: my-cards-footer-is-shivering-when-trying-to-add-a-new-card +locale: en +kiStatus: Backlog +internalReference: 1012542 +--- + +## Summary + + +The footer in 'My Cards' shiver on the screen when attempting to add a new card. + + +## + +## Simulation + + + +1. Go to a random account +2. Make login +3. Access My Account> My Cards +4. Try to save a new fake card and when the process fails, click to save again, and then the screen will shiver until the process finish + + +## + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/en/my-cards-ui-allow-customers-to-save-credit-cards-without-number-field-filled-in-the-address-information.md b/docs/known-issues/en/my-cards-ui-allow-customers-to-save-credit-cards-without-number-field-filled-in-the-address-information.md index dc3482638..c6cf10292 100644 --- a/docs/known-issues/en/my-cards-ui-allow-customers-to-save-credit-cards-without-number-field-filled-in-the-address-information.md +++ b/docs/known-issues/en/my-cards-ui-allow-customers-to-save-credit-cards-without-number-field-filled-in-the-address-information.md @@ -3,8 +3,8 @@ title: 'My Cards UI allow customers to save credit cards without number field fi id: 7Ab61xaPRXqxA7VYEnFu8J status: PUBLISHED createdAt: 2022-02-10T12:34:15.351Z -updatedAt: 2022-11-25T22:07:26.657Z -publishedAt: 2022-11-25T22:07:26.657Z +updatedAt: 2024-02-16T20:26:23.845Z +publishedAt: 2024-02-16T20:26:23.845Z firstPublishedAt: 2022-02-10T12:34:15.869Z contentType: knownIssue productTeam: Payments @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Payments slug: my-cards-ui-allow-customers-to-save-credit-cards-without-number-field-filled-in-the-address-information locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 521542 --- diff --git a/docs/known-issues/en/my-subscription-showing-error-message-when-subscription-is-associated-with-a-pick-up-point.md b/docs/known-issues/en/my-subscription-showing-error-message-when-subscription-is-associated-with-a-pick-up-point.md index 09588f941..858fcc78e 100644 --- a/docs/known-issues/en/my-subscription-showing-error-message-when-subscription-is-associated-with-a-pick-up-point.md +++ b/docs/known-issues/en/my-subscription-showing-error-message-when-subscription-is-associated-with-a-pick-up-point.md @@ -3,8 +3,8 @@ title: 'My subscription showing error message when subscription is associated wi id: 4p9jzcVzB6E5b6PTm2Ng5E status: PUBLISHED createdAt: 2022-12-15T19:08:41.210Z -updatedAt: 2022-12-15T19:08:42.066Z -publishedAt: 2022-12-15T19:08:42.066Z +updatedAt: 2024-03-11T19:58:56.132Z +publishedAt: 2024-03-11T19:58:56.132Z firstPublishedAt: 2022-12-15T19:08:42.066Z contentType: knownIssue productTeam: Order Management diff --git a/docs/known-issues/en/my-subscriptions-when-entering-the-address-line-2-this-appear-as-null.md b/docs/known-issues/en/my-subscriptions-when-entering-the-address-line-2-this-appear-as-null.md index 2799dcf76..7d357b43d 100644 --- a/docs/known-issues/en/my-subscriptions-when-entering-the-address-line-2-this-appear-as-null.md +++ b/docs/known-issues/en/my-subscriptions-when-entering-the-address-line-2-this-appear-as-null.md @@ -3,8 +3,8 @@ title: 'My Subscriptions When entering the address Line 2 this appear as null' id: 1VbFyW5rQcfUSEJgKphrqb status: PUBLISHED createdAt: 2022-05-30T13:50:13.717Z -updatedAt: 2022-11-25T22:02:34.424Z -publishedAt: 2022-11-25T22:02:34.424Z +updatedAt: 2024-02-16T20:28:33.052Z +publishedAt: 2024-02-16T20:28:33.052Z firstPublishedAt: 2022-05-30T13:50:14.433Z contentType: knownIssue productTeam: Order Management @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Order Management slug: my-subscriptions-when-entering-the-address-line-2-this-appear-as-null locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 588046 --- diff --git a/docs/known-issues/en/mycards-spinner-button-is-not-working-properly.md b/docs/known-issues/en/mycards-spinner-button-is-not-working-properly.md index 95a116732..c0783f8d6 100644 --- a/docs/known-issues/en/mycards-spinner-button-is-not-working-properly.md +++ b/docs/known-issues/en/mycards-spinner-button-is-not-working-properly.md @@ -3,8 +3,8 @@ title: 'MyCards spinner button is not working properly' id: 2Y1IHSesmqAKYsep1JzIND status: PUBLISHED createdAt: 2023-03-29T19:18:47.318Z -updatedAt: 2023-03-29T19:18:47.732Z -publishedAt: 2023-03-29T19:18:47.732Z +updatedAt: 2023-11-06T13:02:14.964Z +publishedAt: 2023-11-06T13:02:14.964Z firstPublishedAt: 2023-03-29T19:18:47.732Z contentType: knownIssue productTeam: Payments diff --git a/docs/known-issues/en/mycredits-has-an-error-when-accessing-from-an-dependent-account.md b/docs/known-issues/en/mycredits-has-an-error-when-accessing-from-an-dependent-account.md index b5f5ea9fa..24b6a596a 100644 --- a/docs/known-issues/en/mycredits-has-an-error-when-accessing-from-an-dependent-account.md +++ b/docs/known-issues/en/mycredits-has-an-error-when-accessing-from-an-dependent-account.md @@ -3,8 +3,8 @@ title: 'MyCredits has an error when accessing from an dependent account' id: 6QJWAD7Q2PSEMsmZYXqMag status: PUBLISHED createdAt: 2022-03-27T16:19:47.411Z -updatedAt: 2022-11-25T22:08:20.276Z -publishedAt: 2022-11-25T22:08:20.276Z +updatedAt: 2024-02-16T20:29:22.908Z +publishedAt: 2024-02-16T20:29:22.908Z firstPublishedAt: 2022-03-27T16:19:47.994Z contentType: knownIssue productTeam: Payments @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Payments slug: mycredits-has-an-error-when-accessing-from-an-dependent-account locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 367276 --- diff --git a/docs/known-issues/en/new-collections-newly-released-filter-is-not-working-for-exports.md b/docs/known-issues/en/new-collections-newly-released-filter-is-not-working-for-exports.md index 14aa25e9d..4cd006e8e 100644 --- a/docs/known-issues/en/new-collections-newly-released-filter-is-not-working-for-exports.md +++ b/docs/known-issues/en/new-collections-newly-released-filter-is-not-working-for-exports.md @@ -55,5 +55,3 @@ However, when combining this functionality with the sheet export, this filter is Use alternative filters for your export. -rnative filters for your export. - diff --git a/docs/known-issues/en/new-ui-does-not-show-the-customers-id-document-for-example-cpf.md b/docs/known-issues/en/new-ui-does-not-show-the-customers-id-document-for-example-cpf.md index 1368136d0..7c064b830 100644 --- a/docs/known-issues/en/new-ui-does-not-show-the-customers-id-document-for-example-cpf.md +++ b/docs/known-issues/en/new-ui-does-not-show-the-customers-id-document-for-example-cpf.md @@ -3,8 +3,8 @@ title: 'New UI does not show the customers ID document for example CPF' id: 7y7Npcr6krhsnnEy54vQFa status: PUBLISHED createdAt: 2022-12-08T22:21:07.966Z -updatedAt: 2022-12-08T22:21:08.507Z -publishedAt: 2022-12-08T22:21:08.507Z +updatedAt: 2024-02-16T20:27:18.190Z +publishedAt: 2024-02-16T20:27:18.190Z firstPublishedAt: 2022-12-08T22:21:08.507Z contentType: knownIssue productTeam: Order Management @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Order Management slug: new-ui-does-not-show-the-customers-id-document-for-example-cpf locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 713480 --- diff --git a/docs/known-issues/en/new-ui-does-not-show-the-invoiced-value-on-return-items-page.md b/docs/known-issues/en/new-ui-does-not-show-the-invoiced-value-on-return-items-page.md index 07f5532cd..4f6e7820b 100644 --- a/docs/known-issues/en/new-ui-does-not-show-the-invoiced-value-on-return-items-page.md +++ b/docs/known-issues/en/new-ui-does-not-show-the-invoiced-value-on-return-items-page.md @@ -3,8 +3,8 @@ title: 'New UI does not show the invoiced value on Return items page' id: 3DBFXzWoz7jxSdgSLICV8i status: PUBLISHED createdAt: 2022-09-27T19:34:46.895Z -updatedAt: 2022-11-25T22:01:19.774Z -publishedAt: 2022-11-25T22:01:19.774Z +updatedAt: 2024-02-16T20:28:14.405Z +publishedAt: 2024-02-16T20:28:14.405Z firstPublishedAt: 2022-09-27T19:34:47.384Z contentType: knownIssue productTeam: Order Management @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Order Management slug: new-ui-does-not-show-the-invoiced-value-on-return-items-page locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 664838 --- diff --git a/docs/known-issues/en/nif-field-at-checkout-in-portugal-allows-special-characters-and-causes-problem-in-order-flow.md b/docs/known-issues/en/nif-field-at-checkout-in-portugal-allows-special-characters-and-causes-problem-in-order-flow.md index 10cc1b775..4ac97b1c7 100644 --- a/docs/known-issues/en/nif-field-at-checkout-in-portugal-allows-special-characters-and-causes-problem-in-order-flow.md +++ b/docs/known-issues/en/nif-field-at-checkout-in-portugal-allows-special-characters-and-causes-problem-in-order-flow.md @@ -20,7 +20,7 @@ internalReference: The NIF field (document) in the checkout for Portugal (UI) is allowing special characters to be entered as value. However, orders that are closed with special characters get stuck with error in the OMS. -![OMS](https://images.ctfassets.net/alneenqid6w5/19LgQNhPlIIAoA62k06ac2/2b394138cd21e4ad76c21e0ea871417f/OMS.png) +![OMS](//images.ctfassets.net/alneenqid6w5/19LgQNhPlIIAoA62k06ac2/2b394138cd21e4ad76c21e0ea871417f/OMS.png) ## Simulation diff --git a/docs/known-issues/en/no-delivery-window-can-be-created-due-to-inconsistence-in-estimatedate-and-lastdeliveryday-for-high-timecost.md b/docs/known-issues/en/no-delivery-window-can-be-created-due-to-inconsistence-in-estimatedate-and-lastdeliveryday-for-high-timecost.md new file mode 100644 index 000000000..891f20106 --- /dev/null +++ b/docs/known-issues/en/no-delivery-window-can-be-created-due-to-inconsistence-in-estimatedate-and-lastdeliveryday-for-high-timecost.md @@ -0,0 +1,71 @@ +--- +title: 'No delivery window can be created due to inconsistence in estimateDate and lastDeliveryDay for high timecost' +id: 3E5ZPyrjSOPD68vH4SXunM +status: PUBLISHED +createdAt: 2024-03-06T19:38:26.954Z +updatedAt: 2024-03-06T19:38:27.765Z +publishedAt: 2024-03-06T19:38:27.765Z +firstPublishedAt: 2024-03-06T19:38:27.765Z +contentType: knownIssue +productTeam: Logistics +author: 2mXZkbi0oi061KicTExNjo +tag: Logistics +slug: no-delivery-window-can-be-created-due-to-inconsistence-in-estimatedate-and-lastdeliveryday-for-high-timecost +locale: en +kiStatus: Backlog +internalReference: 995491 +--- + +## Summary + + + +The `estimateDate` takes into account the total delivery time but only considering the days that the carrier delivers, so in the case of this example it does not consider weekends. +But the `lastDeliveryDay` is calculated as calendar days (consecutive days), which is `today date + delivery time + maximum number of days` configured for scheduled delivery, as it count consecutive days, it will consider the weekends. + +For the system to assemble the available delivery window, it will compare if: + + lastDeliveryDay > estimateDate : TRUE + + +And only if meets this condition it will create the delivery window. + +But with a total transit `timecost` excessive high, there is an inconsistence with the variable `estimateDate` and `lastDeliveryDay`, the condition will return `false`, and therefore no delivery window will be created. + + + +## + +## Simulation + + + +Change the shipping configuration to the following: + +- Processing days and hours of warehouse with 100 days; +- Timecost in the spreadsheet rate file with 1 day; +- Remove weekends and holidays for the shipping policy configuration; +- Schedule delivery for Monday to Friday from 0h to 23:59h; +- Maximum delivery time in Schedule delivery configuration for 5 days; + +For this configuration will lead to `lastDeliveryDay=10/05/2024` and the `estimateDate=14/06/2024`; +And thus the condition will be false: + + 10/05/2024 > 14/06/2024 : FALSE + + +and no delivery window will be created; + + + +## + +## Workaround + + +There is no workaround available. + + + + + diff --git a/docs/known-issues/en/nominal-discount-based-on-formula-not-working-as-expected-with-subtraction-operations.md b/docs/known-issues/en/nominal-discount-based-on-formula-not-working-as-expected-with-subtraction-operations.md new file mode 100644 index 000000000..e5c0fa66c --- /dev/null +++ b/docs/known-issues/en/nominal-discount-based-on-formula-not-working-as-expected-with-subtraction-operations.md @@ -0,0 +1,51 @@ +--- +title: 'Nominal discount based on formula not working as expected with subtraction operations' +id: 50YsRuiICJNdH2e1QqYnn0 +status: DRAFT +createdAt: 2023-08-24T13:30:36.935Z +updatedAt: 2023-08-28T20:44:40.744Z +publishedAt: +firstPublishedAt: 2023-08-24T13:30:37.863Z +contentType: knownIssue +productTeam: Pricing & Promotions +author: 2mXZkbi0oi061KicTExNjo +tag: Pricing & Promotions +slug: nominal-discount-based-on-formula-not-working-as-expected-with-subtraction-operations +locale: en +kiStatus: Backlog +internalReference: 886980 +--- + +## Summary + + +When creating a promotion using Nominal discount based on formula, the merchant can use the follow operations according to this documentation: https://help.vtex.com/en/tutorial/promocao-regular-com-desconto-nominal-baseado-em-formula--2Pwrq6THyGViNedQG381jV + ![](https://vtexhelp.zendesk.com/attachments/token/1EhryrRZDsiXZ31kaSV2VcegW/?name=image.png) + +However, when using subtraction operation, the discount value is replaced by the total value of the order. + + +## + +## Simulation + + +Create a promotion using the nominal discount based on formula and use a subtraction operation, like this: + ![](https://vtexhelp.zendesk.com/attachments/token/3wIEiPGtF9oX2daeQ3F3AZqCk/?name=image.png) + +Check on checkout that the discount is replaced by what should be the total value of the order: + ![](https://vtexhelp.zendesk.com/attachments/token/r2bWktL4reNcVnnhSqr4hT0FC/?name=image.png) + + + +## + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/en/nominal-discount-is-not-being-distributed-among-all-items-in-the-cart.md b/docs/known-issues/en/nominal-discount-is-not-being-distributed-among-all-items-in-the-cart.md index c7a7a8a30..f35ef5b22 100644 --- a/docs/known-issues/en/nominal-discount-is-not-being-distributed-among-all-items-in-the-cart.md +++ b/docs/known-issues/en/nominal-discount-is-not-being-distributed-among-all-items-in-the-cart.md @@ -3,8 +3,8 @@ title: 'Nominal discount is not being distributed among all items in the cart' id: gt1qMqN71YkaHuZgk9Ibs status: PUBLISHED createdAt: 2023-01-25T17:33:59.274Z -updatedAt: 2023-01-25T17:33:59.996Z -publishedAt: 2023-01-25T17:33:59.996Z +updatedAt: 2024-07-20T02:22:10.021Z +publishedAt: 2024-07-20T02:22:10.021Z firstPublishedAt: 2023-01-25T17:33:59.996Z contentType: knownIssue productTeam: Pricing & Promotions @@ -20,11 +20,11 @@ internalReference: 334130 -Nominal discount is not being distributed among all items in the cart. +The Nominal Discount from promotions is not being distributed among all items in the cart. -This scenario is only happening in a few accounts. +This scenario is happening only in a few accounts. -The store has a nominal promotion and the discount is only being applied on the one item in the cart, not proportionally distributing the discount to all the items like is supposed to. +The store has a nominal promotion and the discount is only being applied to one item in the cart, not proportionally distributing the discount to all the items like it is supposed to. ## @@ -35,10 +35,10 @@ The store has a nominal promotion and the discount is only being applied on the 1. Create a regular promotion with a nominal discount; -2. Create a cartlink where the promotion is applicable; -3. Check that the discount is being entirely applied on just one item instead of be distributed among all items. +2. Create a cart link where the promotion is applicable; +3. Check that the discount is being entirely applied to just one item instead of being distributed among all items. -PS: This doesn't happen everytime and with every account. +PS: This doesn't happen every time and with every account. ## @@ -46,5 +46,9 @@ PS: This doesn't happen everytime and with every account. ## Workaround -No workaround. +To mitigate this issue, you can use the API Create or Update Coupon API to increase the `maxItemsPerClient` field. This allows the coupon to be applied to as many SKUs as permitted in this field. + + + + diff --git a/docs/known-issues/en/nominal-discount-more-for-less-split-for-second-item-incorrect-discount.md b/docs/known-issues/en/nominal-discount-more-for-less-split-for-second-item-incorrect-discount.md new file mode 100644 index 000000000..4024a15c1 --- /dev/null +++ b/docs/known-issues/en/nominal-discount-more-for-less-split-for-second-item-incorrect-discount.md @@ -0,0 +1,63 @@ +--- +title: 'Nominal discount + More for Less + Split for second item --> incorrect discount' +id: 4hxRWUY6P8aDR9T1KHd3Yf +status: PUBLISHED +createdAt: 2024-07-25T16:48:26.511Z +updatedAt: 2024-07-25T16:48:27.336Z +publishedAt: 2024-07-25T16:48:27.336Z +firstPublishedAt: 2024-07-25T16:48:27.336Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: nominal-discount-more-for-less-split-for-second-item-incorrect-discount +locale: en +kiStatus: Backlog +internalReference: 1071119 +--- + +## Summary + + +When setting up a nominal discount promotion accumulating with more for less promotion, when there's a discount in the more for less only for 1 out of 2 items, leads to an incorrect discount on the 2nd order item due to the checkout split. + +For instance, let's say there is a 50% discount only for 1 out of 2 items in a buy and win and then a -$300 off, with both promotions accumulating. + +Let's say the item costs $200 and 2 are inserted. + +The **expected** discounts would be: + +Item (1) ---> -$100 + -$100 --> the 2nd items is only $100 because there is no additional "room" to be reduced from its price. +Item (2) --> -$200 ---> the rest of the discount to compose the full -$300 + +However, the scenario that **currently happens** is: + +Item (1) ---> -$100 + -$100 --> the 2nd items is only $100 because there is no additional "room" to be reduced from its price. +Item (2) --> **-$100 ---> the price of the 1st item, from the split is replicated** + +This only happens if the discounted items are 2+ units of the same SKU and the "combo" of promotions specified above. + + +## + +## Simulation + + +1 - create a percentual promotion +2 - create a buy and win promotion that gives discount for only the 2nd item +3 - insert 2 units of said item in the cart + +OBS: the combination of prices and discounts must be in a way that the "amount to be discounted" from the price of the 1st item is not enough to compose 50%+ of the nominal discount value + + +## + +## Workaround + + +- + + + + + diff --git a/docs/known-issues/en/not-able-to-open-proper-detached-sku-on-pdp-in-a-new-tab.md b/docs/known-issues/en/not-able-to-open-proper-detached-sku-on-pdp-in-a-new-tab.md new file mode 100644 index 000000000..1a2c7f297 --- /dev/null +++ b/docs/known-issues/en/not-able-to-open-proper-detached-sku-on-pdp-in-a-new-tab.md @@ -0,0 +1,46 @@ +--- +title: 'Not able to open proper detached SKU on PDP in a new tab' +id: 26kt6vcKm02TMXDFQPA3ES +status: PUBLISHED +createdAt: 2023-07-31T21:20:31.271Z +updatedAt: 2023-07-31T21:20:31.900Z +publishedAt: 2023-07-31T21:20:31.900Z +firstPublishedAt: 2023-07-31T21:20:31.900Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: not-able-to-open-proper-detached-sku-on-pdp-in-a-new-tab +locale: en +kiStatus: Backlog +internalReference: 871848 +--- + +## Summary + + +When using detach feature to split products by some SKU specification and trying to open a new tab from PLP to PDP, it doesn't recognize the property parameter being passed to the URL to select the correct SKU, it just displays the proper SKU when opening in the same tab. + + +## + +## Simulation + + +For that, you will need to have a store using detach feature from the intelligent Search modulehttps://help.vtex.com/pt/tracks/vtex-intelligent-search--19wrbB7nEQcmwzDPl1l4Cb/5uVxuWxTA8VvLX3G8UCcUE + +- Go to any PLP page +- For the visual effect, you must select any detached SKU that is not the default SKU from PDP and open it in a new tab +- You will notice that the SKU that you selected is not the same SKU being displayed + + +## + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/en/not-possible-to-upload-new-mediadocument-in-a-development-workspace-when-entity-has-more-than-10k-documents.md b/docs/known-issues/en/not-possible-to-upload-new-mediadocument-in-a-development-workspace-when-entity-has-more-than-10k-documents.md index 26dc2a234..16c606dde 100644 --- a/docs/known-issues/en/not-possible-to-upload-new-mediadocument-in-a-development-workspace-when-entity-has-more-than-10k-documents.md +++ b/docs/known-issues/en/not-possible-to-upload-new-mediadocument-in-a-development-workspace-when-entity-has-more-than-10k-documents.md @@ -3,8 +3,8 @@ title: 'Not possible to upload new media/document in a development workspace whe id: zhDX1xoXAifH9tYroXCFn status: PUBLISHED createdAt: 2023-04-24T20:01:04.211Z -updatedAt: 2023-05-08T18:00:19.246Z -publishedAt: 2023-05-08T18:00:19.246Z +updatedAt: 2024-06-28T16:07:27.058Z +publishedAt: 2024-06-28T16:07:27.058Z firstPublishedAt: 2023-04-24T20:01:04.779Z contentType: knownIssue productTeam: CMS @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: CMS slug: not-possible-to-upload-new-mediadocument-in-a-development-workspace-when-entity-has-more-than-10k-documents locale: en -kiStatus: Backlog +kiStatus: Fixed internalReference: 795940 --- diff --git a/docs/known-issues/en/notifyme-report-generates-a-corrupted-file-when-there-are-no-skus-found.md b/docs/known-issues/en/notifyme-report-generates-a-corrupted-file-when-there-are-no-skus-found.md new file mode 100644 index 000000000..63aecda9f --- /dev/null +++ b/docs/known-issues/en/notifyme-report-generates-a-corrupted-file-when-there-are-no-skus-found.md @@ -0,0 +1,46 @@ +--- +title: 'Notify-me report generates a corrupted file when there are no SKUs found' +id: 4UXSRdwdh7TTqGvQ3HrBX4 +status: PUBLISHED +createdAt: 2023-12-20T20:13:33.873Z +updatedAt: 2023-12-20T20:13:34.707Z +publishedAt: 2023-12-20T20:13:34.707Z +firstPublishedAt: 2023-12-20T20:13:34.707Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: notifyme-report-generates-a-corrupted-file-when-there-are-no-skus-found +locale: en +kiStatus: Backlog +internalReference: 956264 +--- + +## Summary + + +When the 'Notify Me' report has no SKUs, attempting to export it will generate a corrupted file to Excel + + +## + +## Simulation + + + +- Check if the 'Notify Me' report is empty +- If yes, click on "Export to Excel" +- Download the file and check if it is possible to open it + + +## + +## Workaround + + +Open the file in another software or populate the report to be able to export + + + + + diff --git a/docs/known-issues/en/number-of-itens-on-pricing-filter-does-not-correspond-to-correct-number.md b/docs/known-issues/en/number-of-itens-on-pricing-filter-does-not-correspond-to-correct-number.md index c7c5dad42..6443d844e 100644 --- a/docs/known-issues/en/number-of-itens-on-pricing-filter-does-not-correspond-to-correct-number.md +++ b/docs/known-issues/en/number-of-itens-on-pricing-filter-does-not-correspond-to-correct-number.md @@ -3,8 +3,8 @@ title: 'Number of itens on Pricing filter does not correspond to correct number' id: 1FyjpY1K6JfAQ0gRIuXyuO status: PUBLISHED createdAt: 2022-03-16T19:37:02.943Z -updatedAt: 2022-11-25T22:12:33.361Z -publishedAt: 2022-11-25T22:12:33.361Z +updatedAt: 2024-02-16T20:24:00.118Z +publishedAt: 2024-02-16T20:24:00.118Z firstPublishedAt: 2022-03-16T19:37:03.370Z contentType: knownIssue productTeam: Pricing & Promotions @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Pricing & Promotions slug: number-of-itens-on-pricing-filter-does-not-correspond-to-correct-number locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 371405 --- diff --git a/docs/known-issues/en/omnishipping-component-will-not-fill-the-pickupreceiver-field-when-the-client-first-informs-an-address-for-delivery.md b/docs/known-issues/en/omnishipping-component-will-not-fill-the-pickupreceiver-field-when-the-client-first-informs-an-address-for-delivery.md new file mode 100644 index 000000000..e3beb1bbf --- /dev/null +++ b/docs/known-issues/en/omnishipping-component-will-not-fill-the-pickupreceiver-field-when-the-client-first-informs-an-address-for-delivery.md @@ -0,0 +1,49 @@ +--- +title: 'Omnishipping component will not fill the PickupReceiver field when the client first informs an address for delivery' +id: 0vYgYP5NTflaVEBiAchhL +status: DRAFT +createdAt: 2023-12-01T14:11:00.160Z +updatedAt: 2023-12-04T13:28:38.612Z +publishedAt: +firstPublishedAt: 2023-12-01T14:11:00.848Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: omnishipping-component-will-not-fill-the-pickupreceiver-field-when-the-client-first-informs-an-address-for-delivery +locale: en +kiStatus: Backlog +internalReference: 945896 +--- + +## Summary + + + +When using the **Omnishipping** component on checkout, the **PickupReceiver** field will show blank when it should have the name the client input in the Identification step. This only happens if the client first informs an address for delivery and then clicks on the Pickup tab to select a pick-up point. + + +## + +## Simulation + + + +1. Install the Omnishipping component in a store without any customizations on checkout +2. Start a checkout process and fill the identification information +3. Select an address for delivery but then click in the Pickup Option +4. The PickupReceiver field will show blank + + + +## + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/en/on-my-account-the-address-edition-with-red-information-of-required-field-appears-even-after-filled-until-save-data.md b/docs/known-issues/en/on-my-account-the-address-edition-with-red-information-of-required-field-appears-even-after-filled-until-save-data.md new file mode 100644 index 000000000..80de90f34 --- /dev/null +++ b/docs/known-issues/en/on-my-account-the-address-edition-with-red-information-of-required-field-appears-even-after-filled-until-save-data.md @@ -0,0 +1,43 @@ +--- +title: 'On My Account the address edition with Red Information of Required Field appears even after filled until save data' +id: 1QWktgA1c4iyONb8sFCaIh +status: PUBLISHED +createdAt: 2023-07-28T20:52:37.170Z +updatedAt: 2023-07-28T20:52:38.569Z +publishedAt: 2023-07-28T20:52:38.569Z +firstPublishedAt: 2023-07-28T20:52:38.569Z +contentType: knownIssue +productTeam: Order Management +author: 2mXZkbi0oi061KicTExNjo +tag: Order Management +slug: on-my-account-the-address-edition-with-red-information-of-required-field-appears-even-after-filled-until-save-data +locale: en +kiStatus: Backlog +internalReference: 870891 +--- + +## Summary + + +On My Address edition page of My account, even the address is filled the red info of "Obrigatory Field" appears until the data is saved. + + +## + +## Simulation + + +Goes to my address page choose the edition option and after fill the address the info message still appears until save the data. + + +## + +## Workaround + + +There is no workaround. + + + + + diff --git a/docs/known-issues/en/on-the-order-placed-page-the-datalayer-only-captures-the-information-of-the.md b/docs/known-issues/en/on-the-order-placed-page-the-datalayer-only-captures-the-information-of-the.md index a98784e92..73357bdce 100644 --- a/docs/known-issues/en/on-the-order-placed-page-the-datalayer-only-captures-the-information-of-the.md +++ b/docs/known-issues/en/on-the-order-placed-page-the-datalayer-only-captures-the-information-of-the.md @@ -3,8 +3,8 @@ title: 'On the Order Placed page, the DataLayer only captures the information of id: 5cTy3dCZ6x7FNMKvBbc9s8 status: PUBLISHED createdAt: 2023-01-04T21:06:17.111Z -updatedAt: 2023-01-10T19:08:17.450Z -publishedAt: 2023-01-10T19:08:17.450Z +updatedAt: 2024-02-16T20:23:30.519Z +publishedAt: 2024-02-16T20:23:30.519Z firstPublishedAt: 2023-01-04T21:14:00.744Z contentType: knownIssue productTeam: Order Management @@ -12,7 +12,7 @@ author: authors_84 tag: Order Management slug: on-the-order-placed-page-the-datalayer-only-captures-the-information-of-the locale: en -kiStatus: Fixed +kiStatus: No Fix internalReference: 727339 --- diff --git a/docs/known-issues/en/oorderbypriceasc-or-orderbypricedesc-could-bring-the-wrong-order.md b/docs/known-issues/en/oorderbypriceasc-or-orderbypricedesc-could-bring-the-wrong-order.md new file mode 100644 index 000000000..60b370c2c --- /dev/null +++ b/docs/known-issues/en/oorderbypriceasc-or-orderbypricedesc-could-bring-the-wrong-order.md @@ -0,0 +1,53 @@ +--- +title: 'O=OrderByPriceASC (or OrderByPriceDESC) could bring the wrong order' +id: 2XCplZQutilKeD2bNnjYDx +status: PUBLISHED +createdAt: 2022-05-20T15:48:15.215Z +updatedAt: 2024-06-21T11:29:11.233Z +publishedAt: 2024-06-21T11:29:11.233Z +firstPublishedAt: 2022-05-20T15:48:16.089Z +contentType: knownIssue +productTeam: Portal +author: 2mXZkbi0oi061KicTExNjo +tag: Portal +slug: oorderbypriceasc-or-orderbypricedesc-could-bring-the-wrong-order +locale: en +kiStatus: Backlog +internalReference: 582861 +--- + +## Summary + + +**O=OrderByPriceASC** (or **OrderByPriceDESC**) can use the wrong policy to order prices. Also, since the indexed price only has one decimal place, the second decimal place of the price will not be considered. + +Additionally, the prices of non-comprehensive sellers are not considered in the sorting. As a result, regionalized stores on the Portal are unable to use the **orderByPrice** parameter. + + +## + +## Simulation + + + +- Enter more than one price on the product. Ex: two different list prices on different sellers +- Put page sorting by price (ex: O=OrderByPriceASC) +- See that the sorting is not in the order of the prices being displayed +or + +- Search for two products with decimal prices. Ex: price 1 = 14.04 and price 2 = 14.01 +- Put page sorting by price (ex: O=OrderByPriceASC) +- See that the sorting is not in the order of the prices being displayed + + +## + +## Workaround + + +None on the Portal. However, the account can switch to Inteligente Search. + + + + + diff --git a/docs/known-issues/en/openclose-modal-hook-affects-all-modals-on-the-page.md b/docs/known-issues/en/openclose-modal-hook-affects-all-modals-on-the-page.md new file mode 100644 index 000000000..f4b329f98 --- /dev/null +++ b/docs/known-issues/en/openclose-modal-hook-affects-all-modals-on-the-page.md @@ -0,0 +1,46 @@ +--- +title: 'Open/close modal hook affects all modals on the page' +id: l1G3HN5Y3LxYVzuMnhjkL +status: PUBLISHED +createdAt: 2024-05-31T19:16:13.601Z +updatedAt: 2024-06-04T12:14:19.271Z +publishedAt: 2024-06-04T12:14:19.271Z +firstPublishedAt: 2024-05-31T19:16:14.596Z +contentType: knownIssue +productTeam: FastStore +author: 2mXZkbi0oi061KicTExNjo +tag: FastStore +slug: openclose-modal-hook-affects-all-modals-on-the-page +locale: en +kiStatus: Backlog +internalReference: 1042165 +--- + +## Summary + + +On opening/closing a modal the action affects all the modals of the page + + +## + +## Simulation + + +Try opening a modal on a page with more than one +Look for the other modals, you'll see the behavior will be the same + + +## + +## Workaround + + +You can use a customized state instead of the native one. Here is an example: + + import { useState } from "react";import { Modal, ModalHeader, ModalBody, LinkButton, Icon } from "@faststore/ui";import ModalContent from "./ModalContent";import section from "./styles.module.scss";const ModalSelector = () => {const [showModal, setShowModal] = useState(false);const ToggleModal = () => {setShowModal((showModal) => !showModal);};return (} > Delivery {showModal && ( <> )});};export default ModalSelector; + + + + + diff --git a/docs/known-issues/en/operations-cannot-be-performed-correctly-due-to-null-documenttype-field.md b/docs/known-issues/en/operations-cannot-be-performed-correctly-due-to-null-documenttype-field.md new file mode 100644 index 000000000..16201307a --- /dev/null +++ b/docs/known-issues/en/operations-cannot-be-performed-correctly-due-to-null-documenttype-field.md @@ -0,0 +1,47 @@ +--- +title: 'Operations cannot be performed correctly due to null documentType field.' +id: 5cZWkKc0ZXnMZCw4bvXJjA +status: PUBLISHED +createdAt: 2023-05-11T17:33:04.077Z +updatedAt: 2023-12-06T15:21:16.013Z +publishedAt: 2023-12-06T15:21:16.013Z +firstPublishedAt: 2023-05-11T17:33:04.511Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: operations-cannot-be-performed-correctly-due-to-null-documenttype-field +locale: en +kiStatus: Backlog +internalReference: 697107 +--- + +## Summary + + +Some providers necessarily need `documentType` to be different from `null`, that is, to be correctly filled in to carry out some payment operations. + +So far we have two known scenarios: + +1. The absence of this field does not allow the payment to be correctly analyzed by anti-fraud, which causes the transaction to be at risk. +2. The absence of the field prevents the payment from being authorized and consequently leads to the transaction being canceled. + + +## + +## Simulation + + +This issue occurs when a client uses information from a company to complete an order. +If the company name is used to complete the transaction, the `documentType` field is left unfilled, causing problems with the approval for the payment. + + +## + +## Workaround + + + +For the first scenario, it is possible to use an internal API to skip the anti-fraud analysis step. +Despite being strongly discouraged, it is a possible operation. + diff --git a/docs/known-issues/en/order-again-from-b2b-orders-history-doesnt-work.md b/docs/known-issues/en/order-again-from-b2b-orders-history-doesnt-work.md index ef2e2854b..6d38fd19d 100644 --- a/docs/known-issues/en/order-again-from-b2b-orders-history-doesnt-work.md +++ b/docs/known-issues/en/order-again-from-b2b-orders-history-doesnt-work.md @@ -3,8 +3,8 @@ title: "Order Again from B2B Orders History doesn't work" id: 2kT6UJsivYRgEaYpeRpEWa status: PUBLISHED createdAt: 2023-05-05T13:16:44.403Z -updatedAt: 2023-05-08T18:34:38.873Z -publishedAt: 2023-05-08T18:34:38.873Z +updatedAt: 2023-09-19T21:46:58.308Z +publishedAt: 2023-09-19T21:46:58.308Z firstPublishedAt: 2023-05-05T13:16:45.530Z contentType: knownIssue productTeam: B2B @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: B2B slug: order-again-from-b2b-orders-history-doesnt-work locale: en -kiStatus: Backlog +kiStatus: Fixed internalReference: 819920 --- diff --git a/docs/known-issues/en/order-authorization-lessthan-100-goes-with-the-flow.md b/docs/known-issues/en/order-authorization-lessthan-100-goes-with-the-flow.md new file mode 100644 index 000000000..7a1adfed9 --- /dev/null +++ b/docs/known-issues/en/order-authorization-lessthan-100-goes-with-the-flow.md @@ -0,0 +1,50 @@ +--- +title: 'Order Authorization lessThan 100 goes with the flow' +id: 51vxznnbek6mtVtQgKEW9d +status: PUBLISHED +createdAt: 2024-02-16T13:44:05.199Z +updatedAt: 2024-02-16T13:44:05.932Z +publishedAt: 2024-02-16T13:44:05.932Z +firstPublishedAt: 2024-02-16T13:44:05.932Z +contentType: knownIssue +productTeam: Order Management +author: 2mXZkbi0oi061KicTExNjo +tag: Order Management +slug: order-authorization-lessthan-100-goes-with-the-flow +locale: en +kiStatus: Backlog +internalReference: 983031 +--- + +## Summary + + +We identified that when the order Authorization (OrderAuth) system is configured with the value "lessThan: 100", in the "Rules-list.CreateDoEffect" , it cannot understand that it is less than or equal to 100%, only that it is less than 100% and When the order has a 100% discount, the system authorizes the order to follow the normal flow. + + +## + +## Simulation + + +To simulate it is necessary to configure orderAuth: +Access: https://.myvtex.com/admin/order-auth +Configure price divergence > insert the following values into the rule: +Rules-list.denyEffect :0 to 60% + +Rules-list.CreateDoEffect: 61 to 100% + +When configuring the "Rules-list.CreateDoEffect" rule to 100%, it cannot understand that it is less than or equal, only that it is less and therefore authorizes the request to follow the normal flow when it is equal to 100%. + + +## + +## Workaround + + +N/A. + + + + + diff --git a/docs/known-issues/en/order-card-info-causing-confusing-on-status.md b/docs/known-issues/en/order-card-info-causing-confusing-on-status.md index b7e0eff78..eac6620ae 100644 --- a/docs/known-issues/en/order-card-info-causing-confusing-on-status.md +++ b/docs/known-issues/en/order-card-info-causing-confusing-on-status.md @@ -3,8 +3,8 @@ title: 'Order card info causing confusing on Status' id: 2f0nEqccswuyWEcwdqiRZS status: PUBLISHED createdAt: 2022-08-18T19:04:12.824Z -updatedAt: 2022-11-25T22:01:43.687Z -publishedAt: 2022-11-25T22:01:43.687Z +updatedAt: 2024-02-16T20:24:07.700Z +publishedAt: 2024-02-16T20:24:07.700Z firstPublishedAt: 2022-08-18T19:04:13.465Z contentType: knownIssue productTeam: Order Management @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Order Management slug: order-card-info-causing-confusing-on-status locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 619778 --- diff --git a/docs/known-issues/en/order-creation-failed-due-to-price-divergence-on-fulfillment-layer.md b/docs/known-issues/en/order-creation-failed-due-to-price-divergence-on-fulfillment-layer.md index 91b487493..18599b4e4 100644 --- a/docs/known-issues/en/order-creation-failed-due-to-price-divergence-on-fulfillment-layer.md +++ b/docs/known-issues/en/order-creation-failed-due-to-price-divergence-on-fulfillment-layer.md @@ -3,8 +3,8 @@ title: 'Order creation failed due to price divergence on fulfillment layer' id: 31fiMPNRULuOH73AhlzU5K status: PUBLISHED createdAt: 2022-02-03T15:24:07.791Z -updatedAt: 2022-11-25T21:52:40.751Z -publishedAt: 2022-11-25T21:52:40.751Z +updatedAt: 2024-02-16T20:26:40.128Z +publishedAt: 2024-02-16T20:26:40.128Z firstPublishedAt: 2022-02-03T15:24:08.353Z contentType: knownIssue productTeam: Checkout @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Checkout slug: order-creation-failed-due-to-price-divergence-on-fulfillment-layer locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 512393 --- diff --git a/docs/known-issues/en/order-export-report-is-not-working-properly-due-double-space-on-promotion-name.md b/docs/known-issues/en/order-export-report-is-not-working-properly-due-double-space-on-promotion-name.md index b1b6a3bd5..546258dc5 100644 --- a/docs/known-issues/en/order-export-report-is-not-working-properly-due-double-space-on-promotion-name.md +++ b/docs/known-issues/en/order-export-report-is-not-working-properly-due-double-space-on-promotion-name.md @@ -3,8 +3,8 @@ title: 'Order Export Report is not working properly due double space on Promotio id: 3dVPZEs544WyPDBNzTesWx status: PUBLISHED createdAt: 2023-04-06T20:22:47.489Z -updatedAt: 2023-04-06T20:22:48.141Z -publishedAt: 2023-04-06T20:22:48.141Z +updatedAt: 2024-06-28T17:44:15.662Z +publishedAt: 2024-06-28T17:44:15.662Z firstPublishedAt: 2023-04-06T20:22:48.141Z contentType: knownIssue productTeam: Order Management @@ -12,15 +12,14 @@ author: 2mXZkbi0oi061KicTExNjo tag: Order Management slug: order-export-report-is-not-working-properly-due-double-space-on-promotion-name locale: en -kiStatus: Backlog +kiStatus: Fixed internalReference: 786216 --- ## Summary -For orders promotion, is not correct use doble space or special character on names, this can breake the filter or missing some order on order export report. -Name on "ratesAndBenefitsData" array. +The orders report system currently cannot build a file from promotion filters that contain double spaces in their names, when trying to build the report the system generates an error and the export is not performed, resulting in the message "_Export completed. 0 orders were sent to your email"_. ## @@ -28,9 +27,12 @@ Name on "ratesAndBenefitsData" array. ## Simulation -Create order using some promotion with incorrect name, for example with doble space on name. -After that goes to order management all orders and execute a filter with this promotion as condition. -That moment you can see the order on order list filtered, but choosing the export report that export will not get the order with promotion with double space. + +Create order using some promotion whose name contains double spaces; + +After that, go into order management and run a filter with this promotion as condition. + +At this point, the OMS UI will normally display a list of orders with the chosen condition, but when selecting export orders the UI will return the following message "_Export completed. 0 orders have been sent to your email_". ## @@ -38,8 +40,7 @@ That moment you can see the order on order list filtered, but choosing the expor ## Workaround -There is no workaround available. - +Filter the orders in the UI by another parameter e.g. date, payment method etc., then export the orders and filter them by promotion directly in the Excel file generated by the system. diff --git a/docs/known-issues/en/order-filter-doesnt-work-properly-due-to-double-quotes-in-the-promotion-name-or-sku-name.md b/docs/known-issues/en/order-filter-doesnt-work-properly-due-to-double-quotes-in-the-promotion-name-or-sku-name.md new file mode 100644 index 000000000..404f7d44b --- /dev/null +++ b/docs/known-issues/en/order-filter-doesnt-work-properly-due-to-double-quotes-in-the-promotion-name-or-sku-name.md @@ -0,0 +1,55 @@ +--- +title: "Order Filter doesn't work properly due to double quotes (") in the Promotion name or SKU name" +id: 4Qm0akQTQXR8sSbkTDiBL7 +status: PUBLISHED +createdAt: 2024-06-06T15:42:19.747Z +updatedAt: 2024-06-06T15:42:20.627Z +publishedAt: 2024-06-06T15:42:20.627Z +firstPublishedAt: 2024-06-06T15:42:20.627Z +contentType: knownIssue +productTeam: Order Management +author: 2mXZkbi0oi061KicTExNjo +tag: Order Management +slug: order-filter-doesnt-work-properly-due-to-double-quotes-in-the-promotion-name-or-sku-name +locale: en +kiStatus: Backlog +internalReference: 1045623 +--- + +## Summary + + +The orders filter system currently doesn't return the order with promotions that contain double quotes `"` in their names, this also applies to SKU name. + + +## + +## Simulation + + +To reproduce this scenario, follow the steps below. + +1. Create a promotion/sku with double quotes `"` in the name; +Example: Promotion name as `10% off usando o cupom "DIAGEO" (8)` +2. Create a test order: + + 1. In the store environment (storefront), select an item and add it to the cart; + 2. Make sure promotion is applied; + 3. Go to the checkout and place the order. +3. Go to **Orders > Order management**; +4. Click on `All orders`; +5. Use the **filter** to select the promotion you've added; +6. Note that no orders are found with the selected filter, and returned message in the UI is: `Nenhum pedido encontrado. Limpe seus filtros e tente uma pesquisa diferente.` + + +## + +## Workaround + + +There is no workaround available. + + + + + diff --git a/docs/known-issues/en/order-not-notified-carrier-leaves-label-barcode-incomplete.md b/docs/known-issues/en/order-not-notified-carrier-leaves-label-barcode-incomplete.md new file mode 100644 index 000000000..99a2df828 --- /dev/null +++ b/docs/known-issues/en/order-not-notified-carrier-leaves-label-barcode-incomplete.md @@ -0,0 +1,43 @@ +--- +title: 'Order not notified carrier leaves label barcode incomplete' +id: 2QjxFv2Ul2wKCdnYtrlF0T +status: PUBLISHED +createdAt: 2023-08-01T16:55:39.774Z +updatedAt: 2023-09-18T22:52:54.573Z +publishedAt: 2023-09-18T22:52:54.573Z +firstPublishedAt: 2023-08-01T16:55:40.545Z +contentType: knownIssue +productTeam: VTEX Shipping Network (VTEX Log) +author: 2mXZkbi0oi061KicTExNjo +tag: VTEX Shipping Network (VTEX Log) +slug: order-not-notified-carrier-leaves-label-barcode-incomplete +locale: en +kiStatus: Backlog +internalReference: 872530 +--- + +## Summary + + +Customers who use Shipping Network partner carriers, when requesting the label issue in Ready to Ship, may get the file with the incomplete barcode, which may prevent the package from being posted. + + +## + +## Simulation + + +It was not possible to reproduce, only to verify by checking the labels sent by customers with the incomplete barcode and confirming via API that the package was not notified. + + +## + +## Workaround + + +Notifying the order manually again, makes sure that the carrier is notified and the barcode is complete and the label can be used. + + + + + diff --git a/docs/known-issues/en/order-partial-return-triggered-the-transaction-total-refund.md b/docs/known-issues/en/order-partial-return-triggered-the-transaction-total-refund.md index c46e9cad9..4beebe4c2 100644 --- a/docs/known-issues/en/order-partial-return-triggered-the-transaction-total-refund.md +++ b/docs/known-issues/en/order-partial-return-triggered-the-transaction-total-refund.md @@ -1,10 +1,10 @@ --- title: 'Order partial return triggered the transaction total refund' id: 5cPpyvV4t6swxDPrEmuzrn -status: PUBLISHED +status: DRAFT createdAt: 2022-04-04T21:20:39.334Z -updatedAt: 2022-11-25T22:03:29.435Z -publishedAt: 2022-11-25T22:03:29.435Z +updatedAt: 2024-05-28T19:09:23.158Z +publishedAt: firstPublishedAt: 2022-04-04T21:20:40.180Z contentType: knownIssue productTeam: Order Management diff --git a/docs/known-issues/en/order-replacement-feature-doesnt-work-when-the-replaced-cart-and-original-order-have-the-same-value.md b/docs/known-issues/en/order-replacement-feature-doesnt-work-when-the-replaced-cart-and-original-order-have-the-same-value.md new file mode 100644 index 000000000..9899ee764 --- /dev/null +++ b/docs/known-issues/en/order-replacement-feature-doesnt-work-when-the-replaced-cart-and-original-order-have-the-same-value.md @@ -0,0 +1,45 @@ +--- +title: "Order replacement feature doesn't work when the replaced cart and original order have the same value" +id: 7eHiC34Pgsr1XcfIVHl7Sc +status: PUBLISHED +createdAt: 2023-07-21T14:49:31.057Z +updatedAt: 2023-12-18T20:17:32.757Z +publishedAt: 2023-12-18T20:17:32.757Z +firstPublishedAt: 2023-07-21T14:49:31.682Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: order-replacement-feature-doesnt-work-when-the-replaced-cart-and-original-order-have-the-same-value +locale: en +kiStatus: Fixed +internalReference: 866622 +--- + +## Summary + + +The Order replacement feature doesn't work when the replaced cart has the same value as the original order, and the payment system is "Reuse Payment". + + +## + +## Simulation + + + +- Activate the Order replacement feature; +- Complete an order and change something, for example, from size small to large; +- Make sure the replaced cart has the same value as the original order; +- In the payment step, select "Reuse Payment". + + +## + +## Workaround + + +Select a payment method different from "Reuse Payment". The previous transaction will be canceled and refunded; a new one will be created. + + + diff --git a/docs/known-issues/en/order-report-inconsistency-when-tid-field-is-duplicated-in-the-connectorresponses-field-from-get-payment-details-api.md b/docs/known-issues/en/order-report-inconsistency-when-tid-field-is-duplicated-in-the-connectorresponses-field-from-get-payment-details-api.md new file mode 100644 index 000000000..0e6affa1b --- /dev/null +++ b/docs/known-issues/en/order-report-inconsistency-when-tid-field-is-duplicated-in-the-connectorresponses-field-from-get-payment-details-api.md @@ -0,0 +1,51 @@ +--- +title: 'Order report inconsistency when tid field is duplicated in the connectorResponses field from GET payment details API.' +id: 4xXSp2RMyHMeHpEUXgmpAZ +status: PUBLISHED +createdAt: 2023-09-06T21:18:05.941Z +updatedAt: 2023-09-06T21:18:06.733Z +publishedAt: 2023-09-06T21:18:06.733Z +firstPublishedAt: 2023-09-06T21:18:06.733Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: order-report-inconsistency-when-tid-field-is-duplicated-in-the-connectorresponses-field-from-get-payment-details-api +locale: en +kiStatus: Backlog +internalReference: 895664 +--- + +## Summary + + +Connectors from that list need to save more fields for the connector that works with “Venda direta” - Sales app. Specifically, for the connectors listed below, and only for them, all content from the payload should be directed to the "`connectorResponses`" field. This results in a duplication of the "`tid`" field, which already exists in the "`connectorResponses`." While this duplication does not pose a problem in terms of the transaction life cycle, it does create an inconsistency when generating reports from the order page. + + +- PagarMeV3 +- PagarMeV3Stg +- Adyen V3 + + +## + +## Simulation + + + +1. Access the admin order page. +2. Generate the order report. +3. Look for the `tId` column where the orders were placed using one of these connectors + + +## + +## Workaround + + +Use the /payment route or the GET order API to retrieve this data + + + + + diff --git a/docs/known-issues/en/order-stuck-at-seller-status-cancellationrequestdeniedffm.md b/docs/known-issues/en/order-stuck-at-seller-status-cancellationrequestdeniedffm.md new file mode 100644 index 000000000..2a5ff92b6 --- /dev/null +++ b/docs/known-issues/en/order-stuck-at-seller-status-cancellationrequestdeniedffm.md @@ -0,0 +1,54 @@ +--- +title: 'Order stuck at seller status cancellation-request-denied-ffm' +id: 5hBeTQMKmo5C63QRAOSvT2 +status: PUBLISHED +createdAt: 2024-03-22T17:50:37.946Z +updatedAt: 2024-03-22T17:50:38.822Z +publishedAt: 2024-03-22T17:50:38.822Z +firstPublishedAt: 2024-03-22T17:50:38.822Z +contentType: knownIssue +productTeam: Order Management +author: 2mXZkbi0oi061KicTExNjo +tag: Order Management +slug: order-stuck-at-seller-status-cancellationrequestdeniedffm +locale: en +kiStatus: Backlog +internalReference: 1004978 +--- + +## Summary + + +We identified that some sellers, in the VTEX seller and marketplace structure, when requesting cancellation, then refuse this cancellation via the UI, or call the API "cancellation-request-denied-ffm", this is as if they were denying the request itself of cancellation, for some reason, the request to deny the cancellation overlaps with the request to cancel. +As a result, the order is stuck at the seller, in the "cancellation-request-denied-ffm" status. +And in some cases, the marketplace itself tries to request cancellation, as a result, the marketplace is also stuck in the "request cancellation" status. +On the other hand, we have the case where the marketplace does not receive this cancellation notification and continues with your order until the Invoiced status! +In all cases, we are unable to change the status of these orders. + + +## + +## Simulation + + +1- Create an order, with seller whiteLabel; +2- In the seller's order, advance the status to "handling"; +3- Still at the seller, request the cancellation of the order; +4- On the seller's request, we will have the message, "accept or refuse cancellation", click on the refuse option on the seller or use the API, you will see that the seller's request will go to the status "cancellation-request-denied-ffm". +5- In the Marketplace order, click cancel; +6- The Marketplace request will be stuck at "Request-Cancel"; + +It may happen that the Marketplace order continues with the order and goes to invoice, when it sends the invoice. + + +## + +## Workaround + + +This is not a workaround, but guidance to accounts, once the seller requests cancellation, do not refuse the request itself. + + + + + diff --git a/docs/known-issues/en/order-stuck-in-payment-pending-status-due-to-missing-payment-approved-notification.md b/docs/known-issues/en/order-stuck-in-payment-pending-status-due-to-missing-payment-approved-notification.md new file mode 100644 index 000000000..d4e6063d2 --- /dev/null +++ b/docs/known-issues/en/order-stuck-in-payment-pending-status-due-to-missing-payment-approved-notification.md @@ -0,0 +1,48 @@ +--- +title: 'Order stuck in Payment Pending status due to missing payment approved notification' +id: 1yM3alrrYhrpdZhBPLslZC +status: PUBLISHED +createdAt: 2024-05-24T15:04:47.795Z +updatedAt: 2024-05-24T15:04:48.820Z +publishedAt: 2024-05-24T15:04:48.820Z +firstPublishedAt: 2024-05-24T15:04:48.820Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: order-stuck-in-payment-pending-status-due-to-missing-payment-approved-notification +locale: en +kiStatus: Backlog +internalReference: 1031035 +--- + +## Summary + + + +In the "Payment Pending" status, a payment notification is expected to be sent to the Orders module. During this period, some problems with event processing may occur. +The message queue provides an asynchronous communication protocol, in which events are placed in a queue to be consumed at a predetermined time in the future. +This KI refers explicitly to the scenarios with PPP connectors and is not intended to exhaust all possibilities of event processing problems that may occur. + + +## + +## Simulation + + + +There's no way to simulate this behavior. + + +## + +## Workaround + + + +Please contact our support team to manually reprocess the event. + + + + + diff --git a/docs/known-issues/en/order-with-interest-has-problems-when-trying-to-return-all-the-items-and-refund-the-total-payment.md b/docs/known-issues/en/order-with-interest-has-problems-when-trying-to-return-all-the-items-and-refund-the-total-payment.md new file mode 100644 index 000000000..fc7efe061 --- /dev/null +++ b/docs/known-issues/en/order-with-interest-has-problems-when-trying-to-return-all-the-items-and-refund-the-total-payment.md @@ -0,0 +1,49 @@ +--- +title: 'Order with interest has problems when trying to return all the items and refund the total payment' +id: 2J5XD9jjQfZWMVg0yYMzUa +status: PUBLISHED +createdAt: 2023-09-18T20:53:08.156Z +updatedAt: 2023-09-18T20:53:08.813Z +publishedAt: 2023-09-18T20:53:08.813Z +firstPublishedAt: 2023-09-18T20:53:08.813Z +contentType: knownIssue +productTeam: Order Management +author: 2mXZkbi0oi061KicTExNjo +tag: Order Management +slug: order-with-interest-has-problems-when-trying-to-return-all-the-items-and-refund-the-total-payment +locale: en +kiStatus: Backlog +internalReference: 376077 +--- + +## Summary + + +The platform prevents the chargeback of amounts greater than the total amount of the order. This becomes an issue for the chargeback of orders in which the payment method involves interest. +In addition to the **total amount**, orders have an **invoiced amount**, which, for legal reasons, may not include the interest applied based on a payment method. +Consequently, the platform returns an error with status 400 when an attempt is made to issue a chargeback invoice with an amount greater than the one previously invoiced. + +### + +### + +## Simulation + + + +1. In your store, create an order with interest applied to the payment; +2. Try performing a chargeback on the total amount paid via API with the invoice submission request; +3. Notice that the API returns an error with status 400, indicating that it is not possible to issue an invoice of type INPUT with an amount greater than the total amount of the order. + +### + +### + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/en/order-with-no-subscription-created-and-no-email-of-new-orders-on-cases-related-to-payment-method-using-conectors-like-payment-app-or-redirect.md b/docs/known-issues/en/order-with-no-subscription-created-and-no-email-of-new-orders-on-cases-related-to-payment-method-using-conectors-like-payment-app-or-redirect.md index 157d2a338..dcd85958c 100644 --- a/docs/known-issues/en/order-with-no-subscription-created-and-no-email-of-new-orders-on-cases-related-to-payment-method-using-conectors-like-payment-app-or-redirect.md +++ b/docs/known-issues/en/order-with-no-subscription-created-and-no-email-of-new-orders-on-cases-related-to-payment-method-using-conectors-like-payment-app-or-redirect.md @@ -3,8 +3,8 @@ title: 'Order with no subscription Created and no email of New Orders on Cases r id: 747TGL3sy1mmM1LnVkEjuO status: PUBLISHED createdAt: 2022-02-21T20:54:35.174Z -updatedAt: 2022-11-25T22:03:15.831Z -publishedAt: 2022-11-25T22:03:15.831Z +updatedAt: 2024-02-16T20:23:42.061Z +publishedAt: 2024-02-16T20:23:42.061Z firstPublishedAt: 2022-05-18T18:43:19.767Z contentType: knownIssue productTeam: Order Management @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Order Management slug: order-with-no-subscription-created-and-no-email-of-new-orders-on-cases-related-to-payment-method-using-conectors-like-payment-app-or-redirect locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 529143 --- diff --git a/docs/known-issues/en/order-with-status-of-canceled-but-the-payment-remains-authorized.md b/docs/known-issues/en/order-with-status-of-canceled-but-the-payment-remains-authorized.md index 02f6a7500..bd4fef20c 100644 --- a/docs/known-issues/en/order-with-status-of-canceled-but-the-payment-remains-authorized.md +++ b/docs/known-issues/en/order-with-status-of-canceled-but-the-payment-remains-authorized.md @@ -3,16 +3,16 @@ title: 'Order with status of canceled but the payment remains authorized' id: 19WmIjIbAQmJ19AOC4q56N status: PUBLISHED createdAt: 2022-05-11T12:49:23.081Z -updatedAt: 2022-11-25T21:51:23.997Z -publishedAt: 2022-11-25T21:51:23.997Z +updatedAt: 2024-06-28T17:45:57.362Z +publishedAt: 2024-06-28T17:45:57.362Z firstPublishedAt: 2022-05-11T12:49:23.599Z contentType: knownIssue -productTeam: Checkout +productTeam: Order Management author: 2mXZkbi0oi061KicTExNjo -tag: Checkout +tag: Order Management slug: order-with-status-of-canceled-but-the-payment-remains-authorized locale: en -kiStatus: Backlog +kiStatus: Fixed internalReference: 420019 --- @@ -22,6 +22,7 @@ internalReference: 420019 In some cases where the order is incomplete or canceled when there is any communication failure with the Gateway, the payment remains authorized and/or approved, not entering the cancellation flow and the amount paid is not automatically refunded. Also, transactional emails can be accidentally sent, which also allows payment of bank slips, as the URL will go with it. +## ## Simulation @@ -29,6 +30,7 @@ In some cases where the order is incomplete or canceled when there is any commun There's no way to simulate. But we have some cases that this happened before. +## ## Workaround diff --git a/docs/known-issues/en/orderform-api-preventing-the-shipping-method-selection-for-the-same-item-under-different-sellers.md b/docs/known-issues/en/orderform-api-preventing-the-shipping-method-selection-for-the-same-item-under-different-sellers.md index d845513eb..4780b78c4 100644 --- a/docs/known-issues/en/orderform-api-preventing-the-shipping-method-selection-for-the-same-item-under-different-sellers.md +++ b/docs/known-issues/en/orderform-api-preventing-the-shipping-method-selection-for-the-same-item-under-different-sellers.md @@ -3,8 +3,8 @@ title: 'OrderForm API preventing the shipping method selection for the same item id: 4dEfq7lNqTLF7SFIOaRsc2 status: PUBLISHED createdAt: 2023-01-27T21:56:04.190Z -updatedAt: 2023-01-27T22:03:21.165Z -publishedAt: 2023-01-27T22:03:21.165Z +updatedAt: 2023-07-05T14:33:51.370Z +publishedAt: 2023-07-05T14:33:51.370Z firstPublishedAt: 2023-01-27T21:56:04.914Z contentType: knownIssue productTeam: Checkout @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Checkout slug: orderform-api-preventing-the-shipping-method-selection-for-the-same-item-under-different-sellers locale: en -kiStatus: Backlog +kiStatus: Fixed internalReference: 742139 --- diff --git a/docs/known-issues/en/orderform-chk-api-suggesting-invalid-scheduled-delivery-that-cant-be-used.md b/docs/known-issues/en/orderform-chk-api-suggesting-invalid-scheduled-delivery-that-cant-be-used.md index b73c77189..4da165619 100644 --- a/docs/known-issues/en/orderform-chk-api-suggesting-invalid-scheduled-delivery-that-cant-be-used.md +++ b/docs/known-issues/en/orderform-chk-api-suggesting-invalid-scheduled-delivery-that-cant-be-used.md @@ -3,13 +3,13 @@ title: "orderForm (Chk API) suggesting invalid scheduled delivery that can't be id: 7e2bSJSJa938QCrOHkRibZ status: PUBLISHED createdAt: 2022-01-24T20:20:11.732Z -updatedAt: 2023-03-21T19:26:09.280Z -publishedAt: 2023-03-21T19:26:09.280Z +updatedAt: 2023-12-01T14:08:09.892Z +publishedAt: 2023-12-01T14:08:09.892Z firstPublishedAt: 2023-03-21T19:26:09.280Z contentType: knownIssue productTeam: Checkout author: 2mXZkbi0oi061KicTExNjo -tag: +tag: Checkout slug: orderform-chk-api-suggesting-invalid-scheduled-delivery-that-cant-be-used locale: en kiStatus: Backlog @@ -18,27 +18,34 @@ internalReference: 298665 ## Summary -When a cart/orderForm has multiple items with scheduled delivery, the scheduled options that have the same ID (so, considered the same shipping method) needs to have the same delivery windows between it. If there's no intersection, the shipping method will be discarded for some items. -The issue is that, in some flows, like the "GET orderForm" API, this filtering behavior isn't being applied, offering an invalid scheduled delivery (without intersection). In other flows, like in the "orderForm simulation" or while in fact selecting the shipping method, the offered option will be correctly filtered/removed. +When a cart/orderForm has multiple items with scheduled delivery from the same seller, the scheduled options with the same ID (considered the same shipping method) need to have the same delivery windows between them. If there's no intersection, the shipping method will be discarded for some items. -Side-effect: the Chk UI will try to use/simulate the invalid option and can stay locked in a **requests loop**, because the shipping method is available in the first moment, but can't be used in a second moment, and the UI application try again the first step while reviewing the options available in the orderForm. +The issue is that, in some flows, like the "GET orderForm" API, this filtering behavior isn't being applied, offering an invalid scheduled delivery (without intersection). In other flows, like in the "orderForm simulation" or while selecting the shipping method, the offered option will be correctly filtered/removed. +Side-effect: the Chk UI will try to use/simulate the invalid option and can stay locked in a **requests loop** because the shipping method is available in the first moment but can't be used in a second moment, and the UI tries the first step again while reviewing the options available in the orderForm. + + +## ## Simulation -- to have two different shipping policies (carriers) with the same "freight type" (that defines the "slaId") -- both of them scheduled, but with a different delivery window between them -- to have one item for each shipping policy -- include both items in the cart and simulate the shipping -At this moment, the UI can stay locked in a loop due to the divergence between the "GET orderForm" and the "orderForm simulation". +- From the same seller, configure two different shipping policies (carriers) with the same "freight type" (that defines the "slaId"); +- Both of them are scheduled delivery, but with a different delivery window between them; +- Add 2 items to the cart, one item from each shipping policy. + +The UI can stay locked in a loop due to the divergence between the "GET orderForm" and the "orderForm simulation". +## ## Workaround -It's required to fix the delivery window between the shipping methods that have the same ID (to have the same delivery windows), or treat them as different shipping methods, so using different IDs. +It's required to fix the delivery window between the shipping methods with the same ID (to have the same delivery windows), or treat them as different shipping methods, so using different IDs. + + + diff --git a/docs/known-issues/en/orderform-not-returning-customers-data-even-for-authorized-credentials.md b/docs/known-issues/en/orderform-not-returning-customers-data-even-for-authorized-credentials.md index 987b53972..37ae62909 100644 --- a/docs/known-issues/en/orderform-not-returning-customers-data-even-for-authorized-credentials.md +++ b/docs/known-issues/en/orderform-not-returning-customers-data-even-for-authorized-credentials.md @@ -3,8 +3,8 @@ title: "OrderForm not returning customer's data even for authorized credentials" id: JcjDusU8YP0kerWXC6LXK status: PUBLISHED createdAt: 2022-05-19T16:25:28.039Z -updatedAt: 2023-02-01T21:29:33.875Z -publishedAt: 2023-02-01T21:29:33.875Z +updatedAt: 2023-09-27T20:39:27.746Z +publishedAt: 2023-09-27T20:39:27.746Z firstPublishedAt: 2022-05-19T16:25:28.427Z contentType: knownIssue productTeam: Checkout @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Checkout slug: orderform-not-returning-customers-data-even-for-authorized-credentials locale: en -kiStatus: Backlog +kiStatus: Fixed internalReference: 582070 --- diff --git a/docs/known-issues/en/orderform-not-updating-after-order-is-placed.md b/docs/known-issues/en/orderform-not-updating-after-order-is-placed.md new file mode 100644 index 000000000..5e3512d10 --- /dev/null +++ b/docs/known-issues/en/orderform-not-updating-after-order-is-placed.md @@ -0,0 +1,49 @@ +--- +title: 'OrderForm not updating after order is placed' +id: 4Xkk9LA95PRXbKxFYy189f +status: PUBLISHED +createdAt: 2024-06-27T15:22:19.922Z +updatedAt: 2024-06-28T11:47:47.958Z +publishedAt: 2024-06-28T11:47:47.958Z +firstPublishedAt: 2024-06-27T15:22:20.951Z +contentType: knownIssue +productTeam: FastStore +author: 2mXZkbi0oi061KicTExNjo +tag: FastStore +slug: orderform-not-updating-after-order-is-placed +locale: en +kiStatus: Backlog +internalReference: 1056870 +--- + +## Summary + + +After an order is placed, the orderFormId is not updated, causing items to remain visible in the cart. This issue affects FastStore accounts +This issue may be related to the delay in updating the orderFormId due to changes related to the checkout cookie. + +After the gatewayCallback response, the expected scenario would be a new orderFormId cookie for the user. This scenario is broken because the domain of the new cookie does not match the domain of the user's previous cookie (because of the secure domain). + + +## + +## Simulation + + + +- Complete an order on a Faststore account +- Return to the home page +- The items that you just bought will remain in your cart + + +## + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/en/ordering-of-delivery-times-scheduled-at-checkout.md b/docs/known-issues/en/ordering-of-delivery-times-scheduled-at-checkout.md index b58e29bec..54dc306d3 100644 --- a/docs/known-issues/en/ordering-of-delivery-times-scheduled-at-checkout.md +++ b/docs/known-issues/en/ordering-of-delivery-times-scheduled-at-checkout.md @@ -20,7 +20,7 @@ internalReference: Currently the delivery times for a scheduled delivery are out of order, or in descending order. For better readability, this information is expected to be organized in ascending order. -![image](https://images.ctfassets.net/alneenqid6w5/dpGWYjydIAiC2i4qEigsm/0334f47a61fa7dcc4defe1cde08d616b/image.png) +![image](//images.ctfassets.net/alneenqid6w5/dpGWYjydIAiC2i4qEigsm/0334f47a61fa7dcc4defe1cde08d616b/image.png) ## Simulation diff --git a/docs/known-issues/en/ordering-of-specification-groups-from-the-root-category-does-not-work.md b/docs/known-issues/en/ordering-of-specification-groups-from-the-root-category-does-not-work.md index b977fec9c..7fcdeabd2 100644 --- a/docs/known-issues/en/ordering-of-specification-groups-from-the-root-category-does-not-work.md +++ b/docs/known-issues/en/ordering-of-specification-groups-from-the-root-category-does-not-work.md @@ -3,8 +3,8 @@ title: 'Ordering of specification groups from the root category does not work' id: 5iuLxVdAuK70VMYGts7CzJ status: PUBLISHED createdAt: 2022-08-09T00:46:23.102Z -updatedAt: 2022-11-25T21:43:59.468Z -publishedAt: 2022-11-25T21:43:59.468Z +updatedAt: 2024-02-16T20:25:08.305Z +publishedAt: 2024-02-16T20:25:08.305Z firstPublishedAt: 2022-08-09T00:46:23.684Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: ordering-of-specification-groups-from-the-root-category-does-not-work locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 634129 --- diff --git a/docs/known-issues/en/orders-invoiced-at-vtex-but-that-dont-update-the-invoice-at-netshoes.md b/docs/known-issues/en/orders-invoiced-at-vtex-but-that-dont-update-the-invoice-at-netshoes.md index 12f44f75f..e09ade91a 100644 --- a/docs/known-issues/en/orders-invoiced-at-vtex-but-that-dont-update-the-invoice-at-netshoes.md +++ b/docs/known-issues/en/orders-invoiced-at-vtex-but-that-dont-update-the-invoice-at-netshoes.md @@ -3,8 +3,8 @@ title: "Orders invoiced at VTEX but that don't update the invoice at Netshoes" id: 1SrJBQj0iTYh4AdvmJQqIg status: PUBLISHED createdAt: 2022-05-11T19:45:30.831Z -updatedAt: 2022-11-25T21:56:22.896Z -publishedAt: 2022-11-25T21:56:22.896Z +updatedAt: 2024-02-16T20:25:46.426Z +publishedAt: 2024-02-16T20:25:46.426Z firstPublishedAt: 2022-05-11T19:45:31.187Z contentType: knownIssue productTeam: Connections @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Connections slug: orders-invoiced-at-vtex-but-that-dont-update-the-invoice-at-netshoes locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 577219 --- diff --git a/docs/known-issues/en/orders-invoicing-calculation-using-input-invoice-value-in-output-invoice-validation.md b/docs/known-issues/en/orders-invoicing-calculation-using-input-invoice-value-in-output-invoice-validation.md new file mode 100644 index 000000000..52fed478c --- /dev/null +++ b/docs/known-issues/en/orders-invoicing-calculation-using-input-invoice-value-in-output-invoice-validation.md @@ -0,0 +1,51 @@ +--- +title: 'Orders invoicing calculation using input invoice value in output invoice validation' +id: kEjeBKkJMpUDR0JdX6fZv +status: PUBLISHED +createdAt: 2023-11-06T11:39:27.169Z +updatedAt: 2023-11-09T20:47:52.250Z +publishedAt: 2023-11-09T20:47:52.250Z +firstPublishedAt: 2023-11-06T11:39:28.035Z +contentType: knownIssue +productTeam: Order Management +author: 2mXZkbi0oi061KicTExNjo +tag: Order Management +slug: orders-invoicing-calculation-using-input-invoice-value-in-output-invoice-validation +locale: en +kiStatus: Fixed +internalReference: 930491 +--- + +## Summary + + +During the process of sending invoices, it is possible for the user to send output and input invoices, but if two partial invoices are made in an order, one for output and one for input, the system adds up these values to validate whether the order can receive a new invoice, making it impossible for orders whose item was invoiced and then returned not to have their total value invoiced. + +This is because the Orders API currently performs a value validation to determine whether it should allow a new output invoice to be made for the order, but the calculation is considering the sum of all invoices regardless of their type (input or output), making the system understand that there is no more value to be invoiced. + + +## + +## Simulation + + + +1- Create an order with two units of the same SKU +2- Invoice only one of these units +3- Now make a new input invoice for the unit invoiced in the previous step. +4- Now try to invoice the remaining unit of the order. +5- At this point you will receive a generic message in the UI indicating that it is not possible to invoice the item. + + + +## + +## Workaround + + +There is no workaround available. + + + + + diff --git a/docs/known-issues/en/orders-with-asterisks-in-the-address-and-profile.md b/docs/known-issues/en/orders-with-asterisks-in-the-address-and-profile.md new file mode 100644 index 000000000..08128b451 --- /dev/null +++ b/docs/known-issues/en/orders-with-asterisks-in-the-address-and-profile.md @@ -0,0 +1,51 @@ +--- +title: 'Orders with asterisks in the address and profile' +id: 6AaZ4p042LZwvfeKIqavjw +status: PUBLISHED +createdAt: 2023-08-25T17:03:49.755Z +updatedAt: 2024-06-06T20:16:16.607Z +publishedAt: 2024-06-06T20:16:16.607Z +firstPublishedAt: 2023-08-25T17:03:50.594Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: orders-with-asterisks-in-the-address-and-profile +locale: en +kiStatus: Backlog +internalReference: 360783 +--- + +## Summary + + +There are orders where the `invoiceAddress`, `shippingAddress` or `clientProfileData` are being sent as 'masked' instead of the actual address. This behavior occurs when a user completes the purchase with an order form containing masked data that is 'stringified'. Since these are string fields, the order data is filled with the '***' mask. + +So, the bug lies in the fact that our API to place orders allows objects with special characters in these fields. + + +## + +## Simulation + + + +1. Add some products to your cart; +2. During the checkout process, enter a valid billing address and log into your account; +3. Abandon the cart or leave the website without completing the purchase; +4. Use our API to insert an attachment and put an address with "***" in some fields, such as the neighborhood one; +5. Place an order using this same cart; +6. Note that the order will have the shipping data with these special characters. + + +## + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/en/orders-with-items-on-array-marketplaceitems-is-not-opening-on-new-ui-admin.md b/docs/known-issues/en/orders-with-items-on-array-marketplaceitems-is-not-opening-on-new-ui-admin.md index 5e1303c8d..ed13fc47e 100644 --- a/docs/known-issues/en/orders-with-items-on-array-marketplaceitems-is-not-opening-on-new-ui-admin.md +++ b/docs/known-issues/en/orders-with-items-on-array-marketplaceitems-is-not-opening-on-new-ui-admin.md @@ -3,8 +3,8 @@ title: 'Orders with items on array MarketplaceItems is not opening on New UI Adm id: 3tj9AKklBHm4tCKYgrfDi5 status: PUBLISHED createdAt: 2022-09-13T03:06:57.141Z -updatedAt: 2022-11-25T22:01:26.839Z -publishedAt: 2022-11-25T22:01:26.839Z +updatedAt: 2023-09-28T15:01:19.205Z +publishedAt: 2023-09-28T15:01:19.205Z firstPublishedAt: 2022-09-13T03:06:57.675Z contentType: knownIssue productTeam: Order Management @@ -12,39 +12,41 @@ author: 2mXZkbi0oi061KicTExNjo tag: Order Management slug: orders-with-items-on-array-marketplaceitems-is-not-opening-on-new-ui-admin locale: en -kiStatus: Backlog +kiStatus: Fixed internalReference: 656821 --- ## Summary + Some orders has the array "marketplace Items" filled with more items then the array "items" of json order. This setup is normal and is regarding for example "wedding gift list". But the New UI is not prepared to handle these kind of orders with items on "marketplace Items" and broke the page with an error message: - - - "Sorry, something went wrong on our side. - Please try again or refresh the page. - Back to the list" +## ## Simulation -Create an order with catalog using array "marketplace Items", after that you can try see the order on UI admin. The UI will broke and show a message error. +Create an order with catalog using array "marketplace Items", after that you can try see the order on UI admin. The UI will broke and show a message error. +## ## Workaround Use the old UI to open that order. + + + + diff --git a/docs/known-issues/en/orders-without-invoiceaddress-created-through-native-ui.md b/docs/known-issues/en/orders-without-invoiceaddress-created-through-native-ui.md index 0e4bd27e2..e35f79eb3 100644 --- a/docs/known-issues/en/orders-without-invoiceaddress-created-through-native-ui.md +++ b/docs/known-issues/en/orders-without-invoiceaddress-created-through-native-ui.md @@ -3,8 +3,8 @@ title: 'Orders without invoiceAddress created through native UI' id: 1XjNZhcTJ5rZJP4w3kJtcW status: PUBLISHED createdAt: 2022-01-24T20:21:07.893Z -updatedAt: 2022-11-25T21:52:06.721Z -publishedAt: 2022-11-25T21:52:06.721Z +updatedAt: 2023-12-19T21:34:15.743Z +publishedAt: 2023-12-19T21:34:15.743Z firstPublishedAt: 2022-06-27T19:49:05.878Z contentType: knownIssue productTeam: Checkout @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Checkout slug: orders-without-invoiceaddress-created-through-native-ui locale: en -kiStatus: Backlog +kiStatus: Fixed internalReference: 306140 --- @@ -23,6 +23,7 @@ In some cases it is still possible to create orders without `invoiceAddress` via The invoice address must be mandatory in the UI of all stores that have the functionality enabled. +## ## Simulation @@ -44,9 +45,13 @@ In addition to the above, the behavior can be observed when the user is in the s Another scenario that induces the behavior is to switch between the list of previously registered addresses and a new address, which allows the user to proceed to payment without filling in the zip code (of a new address). +## ## Workaround There is no known workaround to avoid the root scenario. + + + diff --git a/docs/known-issues/en/ordination-of-images-when-uploading-a-new-version-not-working.md b/docs/known-issues/en/ordination-of-images-when-uploading-a-new-version-not-working.md index 3eb176ac3..8a4d2ffcd 100644 --- a/docs/known-issues/en/ordination-of-images-when-uploading-a-new-version-not-working.md +++ b/docs/known-issues/en/ordination-of-images-when-uploading-a-new-version-not-working.md @@ -3,8 +3,8 @@ title: 'Ordination of images when uploading a new version not working' id: 2Oq65YHU6uIQpQ5g8ZpjTE status: PUBLISHED createdAt: 2023-01-25T15:08:43.356Z -updatedAt: 2023-01-25T15:08:43.873Z -publishedAt: 2023-01-25T15:08:43.873Z +updatedAt: 2024-02-16T20:26:48.206Z +publishedAt: 2024-02-16T20:26:48.206Z firstPublishedAt: 2023-01-25T15:08:43.873Z contentType: knownIssue productTeam: CMS @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: CMS slug: ordination-of-images-when-uploading-a-new-version-not-working locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 739814 --- diff --git a/docs/known-issues/en/outdated-elo-regex-is-causing-us-to-misidentify-some-bins.md b/docs/known-issues/en/outdated-elo-regex-is-causing-us-to-misidentify-some-bins.md new file mode 100644 index 000000000..07db0a6e0 --- /dev/null +++ b/docs/known-issues/en/outdated-elo-regex-is-causing-us-to-misidentify-some-bins.md @@ -0,0 +1,48 @@ +--- +title: 'Outdated Elo regex is causing us to misidentify some BINs' +id: 45vx88VCQ0yZynkVxGqSq8 +status: PUBLISHED +createdAt: 2024-04-10T17:25:57.376Z +updatedAt: 2024-04-10T17:25:58.309Z +publishedAt: 2024-04-10T17:25:58.309Z +firstPublishedAt: 2024-04-10T17:25:58.309Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: outdated-elo-regex-is-causing-us-to-misidentify-some-bins +locale: en +kiStatus: Backlog +internalReference: 1015043 +--- + +## Summary + + +Some BINs are not being correctly identified at checkout. The card brand is determined by a regex that could become outdated, leading to unidentified or misidentified card brands. + + +## + +## Simulation + + + +1. Configure two Payment Conditions one for Elo +2. Add a random item to your cart in the store and choose to pay for it by Credit Card +3. Fill in the card number with the Elo BIN 65057000 and complete it with random numbers +4. Fill the rest of the card information with fake data +5. As the card could not be identified, the checkout will ask to confirm the card number and the card brand can be already selected as another card brand + + +## + +## Workaround + + + +The user should change the selected card brand at checkout by clicking on the right brand. + + + + diff --git a/docs/known-issues/en/outdated-indexed-information-when-performing-2-product-changes-in-a-row.md b/docs/known-issues/en/outdated-indexed-information-when-performing-2-product-changes-in-a-row.md new file mode 100644 index 000000000..8d519642e --- /dev/null +++ b/docs/known-issues/en/outdated-indexed-information-when-performing-2-product-changes-in-a-row.md @@ -0,0 +1,49 @@ +--- +title: 'Outdated indexed information when performing 2 product changes in a row.' +id: 66aX8MktRogeUD9bbTo0vF +status: PUBLISHED +createdAt: 2023-09-26T14:44:57.146Z +updatedAt: 2023-09-26T14:44:57.895Z +publishedAt: 2023-09-26T14:44:57.895Z +firstPublishedAt: 2023-09-26T14:44:57.895Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: outdated-indexed-information-when-performing-2-product-changes-in-a-row +locale: en +kiStatus: No Fix +internalReference: 907428 +--- + +## Summary + + +For stores using the legacy search engine, if two changes of a product's data are done in a quick succession (i.e. you've inactivated a product and then reactivated it right after that), and the latter change returns the product's information to what it was right before, the state of said item can be stuck in the first change, as the latter is not properly recognized. + +This issue doesn't happen in stores using the intelligent search application. + + +## + +## Simulation + + +1 - get an active item in your store and inactivate it +2 - Right after that (< 5min), reactivate it. +3 - After a few minutes, check your product: it'll be not showing in the store, despite it being set to do so. (in other words, it got "stuck" in that middle state). + + +## + +## Workaround + + +1 - Reindex said products after 5+ min of experiencing the issue. +2 - Use the Intelligent search engine, which doesn't face this issue at all. +3 - Avoid performing 2+ changes for a product in a row in which the latter change just reverts the former. + + + + + diff --git a/docs/known-issues/en/outdated-mastercard-debit-regex-is-causing-us-to-misidentify-some-bins.md b/docs/known-issues/en/outdated-mastercard-debit-regex-is-causing-us-to-misidentify-some-bins.md index d8b774139..c3053701f 100644 --- a/docs/known-issues/en/outdated-mastercard-debit-regex-is-causing-us-to-misidentify-some-bins.md +++ b/docs/known-issues/en/outdated-mastercard-debit-regex-is-causing-us-to-misidentify-some-bins.md @@ -3,8 +3,8 @@ title: 'Outdated Mastercard Debit regex is causing us to misidentify some BINs' id: 5gx4dSY2P5gGE0JI661hGL status: PUBLISHED createdAt: 2022-08-20T00:03:11.640Z -updatedAt: 2022-11-25T22:04:24.418Z -publishedAt: 2022-11-25T22:04:24.418Z +updatedAt: 2024-04-02T19:13:02.839Z +publishedAt: 2024-04-02T19:13:02.839Z firstPublishedAt: 2022-08-20T00:03:12.490Z contentType: knownIssue productTeam: Payments @@ -22,6 +22,7 @@ internalReference: 642136 Some BINs are not being identified correctly at checkout. The card brand is determined by a regex that may eventually be out of date, causing the card brand to be unidentified or misidentified. +## ## Simulation @@ -34,9 +35,13 @@ Some BINs are not being identified correctly at checkout. The card brand is dete 5. As the card could not be identified, the checkout will ask to confirm the card number and the card brand can be already selected as another card brand +## ## Workaround There's no workaround. + + + diff --git a/docs/known-issues/en/outdated-url-on-the-update-binding-ui.md b/docs/known-issues/en/outdated-url-on-the-update-binding-ui.md new file mode 100644 index 000000000..07907d5b7 --- /dev/null +++ b/docs/known-issues/en/outdated-url-on-the-update-binding-ui.md @@ -0,0 +1,50 @@ +--- +title: 'Outdated URL on the Update binding UI' +id: 7bgh2LIJTFovgoz0TaBr5B +status: PUBLISHED +createdAt: 2023-08-30T20:04:23.301Z +updatedAt: 2023-08-30T20:04:23.905Z +publishedAt: 2023-08-30T20:04:23.905Z +firstPublishedAt: 2023-08-30T20:04:23.905Z +contentType: knownIssue +productTeam: Portal +author: 2mXZkbi0oi061KicTExNjo +tag: Portal +slug: outdated-url-on-the-update-binding-ui +locale: en +kiStatus: Backlog +internalReference: 890791 +--- + +## Summary + + +When the merchant is updating a biding the UI is like it follows: + ![](https://vtexhelp.zendesk.com/attachments/token/UfffIyuM7K7isQMiPnAqRvSiW/?name=image.png) + +When trying to go to the license manager link, they are redirected to a SWW page. + + +## + +## Simulation + + + +1. go to CMS setup (.../admin/a) +2. Select a website and click on update binding +3. Click on the License Manager link +4. Check that an error SWW appears. + + +## + +## Workaround + + +Use the url directly: (.../admin/account/stores/) + + + + + diff --git a/docs/known-issues/en/pageview-is-triggered-twice-when-accessing-my-account.md b/docs/known-issues/en/pageview-is-triggered-twice-when-accessing-my-account.md new file mode 100644 index 000000000..d733f6726 --- /dev/null +++ b/docs/known-issues/en/pageview-is-triggered-twice-when-accessing-my-account.md @@ -0,0 +1,44 @@ +--- +title: 'pageView is triggered twice when accessing My Account' +id: 2jV0cIVxNUhb170tBgBQo6 +status: PUBLISHED +createdAt: 2023-07-03T16:33:09.076Z +updatedAt: 2023-07-03T16:33:09.652Z +publishedAt: 2023-07-03T16:33:09.652Z +firstPublishedAt: 2023-07-03T16:33:09.652Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: pageview-is-triggered-twice-when-accessing-my-account +locale: en +kiStatus: Backlog +internalReference: 854480 +--- + +## Summary + + +When accessing the My Account, the pageView event is triggered twice, duplicating the data on Analytics. + + +## + +## Simulation + + + +- Configure the app Google Tag Manager, +- Access the My Account; +- Open the browser's Developer Tools and type "dataLayer" on Console; there will be two pageView events. + + +## + +## Workaround + + +N/A + + + diff --git a/docs/known-issues/en/pageview-triggers-on-g4a-are-being-duplicated-in-custom-search-pages.md b/docs/known-issues/en/pageview-triggers-on-g4a-are-being-duplicated-in-custom-search-pages.md new file mode 100644 index 000000000..1364b80bf --- /dev/null +++ b/docs/known-issues/en/pageview-triggers-on-g4a-are-being-duplicated-in-custom-search-pages.md @@ -0,0 +1,59 @@ +--- +title: 'Pageview triggers on G4A are being duplicated in custom search pages' +id: 4hIwZ2v9bbyyZXrxoDglyx +status: PUBLISHED +createdAt: 2023-11-08T13:35:27.802Z +updatedAt: 2024-02-19T18:43:16.271Z +publishedAt: 2024-02-19T18:43:16.271Z +firstPublishedAt: 2023-11-08T13:35:28.390Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: pageview-triggers-on-g4a-are-being-duplicated-in-custom-search-pages +locale: en +kiStatus: Backlog +internalReference: 888042 +--- + +## Summary + + +The pageView event is showing duplicated in dataLayer when on custom search pages + + +## + +## Simulation + + + +- Go to any custom search page +- Open your browser's console +- Type dataLayer and check the pageView event + +The expected behavior is the duplicated event + + +## + +## Workaround + + +N/A + + +## **Internal Notes** + +Also found something curious on department page with pageView and page_view + +https://storetheme.vtex.com/apparel---accessories/ + + ![](https://vtexhelp.zendesk.com/attachments/token/dXFuDY5Q9XhZ7hgIvA8m8ugJ3/?name=image.png) + +But, this specific issue is replicable at + +https://www.dzarm.com.br/outlet + + ![](https://vtexhelp.zendesk.com/attachments/token/EVakZYSBKtcrCQoNXBe92uAzQ/?name=image.png) + diff --git a/docs/known-issues/en/pagination-links-on-search-results-not-working-on-giftlist-pages.md b/docs/known-issues/en/pagination-links-on-search-results-not-working-on-giftlist-pages.md index 521ffb3c9..9b190097c 100644 --- a/docs/known-issues/en/pagination-links-on-search-results-not-working-on-giftlist-pages.md +++ b/docs/known-issues/en/pagination-links-on-search-results-not-working-on-giftlist-pages.md @@ -3,8 +3,8 @@ title: 'Pagination links on Search Results not working on Giftlist Pages' id: 1w6h5MwZthKMM8rvqXZtQi status: PUBLISHED createdAt: 2022-11-02T14:01:35.650Z -updatedAt: 2022-11-25T21:41:59.731Z -publishedAt: 2022-11-25T21:41:59.731Z +updatedAt: 2024-02-16T20:26:50.585Z +publishedAt: 2024-02-16T20:26:50.585Z firstPublishedAt: 2022-11-02T14:01:36.502Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: pagination-links-on-search-results-not-working-on-giftlist-pages locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 481330 --- diff --git a/docs/known-issues/en/pagination-on-searchpage-doesnt-reset-when-changing-search-context.md b/docs/known-issues/en/pagination-on-searchpage-doesnt-reset-when-changing-search-context.md new file mode 100644 index 000000000..1640af05c --- /dev/null +++ b/docs/known-issues/en/pagination-on-searchpage-doesnt-reset-when-changing-search-context.md @@ -0,0 +1,50 @@ +--- +title: "Pagination on searchpage doesn't reset when changing search context" +id: 2lNL95NDZvO8NqxhJDrA6G +status: PUBLISHED +createdAt: 2023-07-06T19:54:29.289Z +updatedAt: 2023-07-06T19:58:59.059Z +publishedAt: 2023-07-06T19:58:59.059Z +firstPublishedAt: 2023-07-06T19:54:29.968Z +contentType: knownIssue +productTeam: FastStore +author: 2mXZkbi0oi061KicTExNjo +tag: FastStore +slug: pagination-on-searchpage-doesnt-reset-when-changing-search-context +locale: en +kiStatus: Scheduled +internalReference: 857392 +--- + +## Summary + + +While navigating on a given page of a PLP, fetching to show more results, and changing the context to navigate in a different department, the pagination param will be kept and the search result will start on the new category in the same page that we were previously + + +## + +## Simulation + + + +Following the steps: + + +- Go to: https://starter.vtex.app/computer---software +- Click on Load more products (the page parameter in your URL is going to change) +- Click on a different department (for example Technology) +- Check that the page technology will start with the pagination that you were previously + + +## + +## Workaround + + +There is no workaround available. + + + + + diff --git a/docs/known-issues/en/pasting-postal-code-in-shipping-preview-cart-sometimes-returns-null-api-result.md b/docs/known-issues/en/pasting-postal-code-in-shipping-preview-cart-sometimes-returns-null-api-result.md index e0b63259c..7d15518b0 100644 --- a/docs/known-issues/en/pasting-postal-code-in-shipping-preview-cart-sometimes-returns-null-api-result.md +++ b/docs/known-issues/en/pasting-postal-code-in-shipping-preview-cart-sometimes-returns-null-api-result.md @@ -3,8 +3,8 @@ title: 'Pasting postal code in shipping preview cart sometimes returns null API id: 5Lq32htqC7M9xiqajfn7y7 status: PUBLISHED createdAt: 2022-06-01T15:30:08.776Z -updatedAt: 2022-11-25T21:53:05.306Z -publishedAt: 2022-11-25T21:53:05.306Z +updatedAt: 2024-05-21T13:03:32.812Z +publishedAt: 2024-05-21T13:03:32.812Z firstPublishedAt: 2022-06-01T15:30:09.241Z contentType: knownIssue productTeam: Checkout @@ -19,16 +19,29 @@ internalReference: 481878 ## Summary -After entering the postal code once in shipping preview and choosing to paste the postal code again, it sometimes occurs to make a null request to the zip code API. +After entering the postal code once in the shipping preview and choosing to paste it again, it sometimes occurs to make a null request to the zip code API. +The request is `/api/checkout/pub/postal-code/null/postalcodenumber` and returns a 500 error. +## ## Simulation +- Go to the cart and add a postal code; +- Click to change it and paste another postal code (or even the same); +- Go to the shipping step, and the address may be incomplete. + + +## + ## Workaround +The user will need to click the "Calculate" button or hit the enter key, in some cases typing the postal code without inserting it. + + + diff --git a/docs/known-issues/en/payment-conditions-set-to-process-transactions-in-installments-other-than-1x-are-processing-transactions-as-prepaid-in-full.md b/docs/known-issues/en/payment-conditions-set-to-process-transactions-in-installments-other-than-1x-are-processing-transactions-as-prepaid-in-full.md new file mode 100644 index 000000000..ece76a68a --- /dev/null +++ b/docs/known-issues/en/payment-conditions-set-to-process-transactions-in-installments-other-than-1x-are-processing-transactions-as-prepaid-in-full.md @@ -0,0 +1,46 @@ +--- +title: 'Payment Conditions set to process transactions in installments other than 1x are processing transactions as prepaid in full' +id: 2z9cDiCAovzKVFZO7RSqOD +status: PUBLISHED +createdAt: 2024-05-09T18:47:33.319Z +updatedAt: 2024-05-09T18:47:34.221Z +publishedAt: 2024-05-09T18:47:34.221Z +firstPublishedAt: 2024-05-09T18:47:34.221Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: payment-conditions-set-to-process-transactions-in-installments-other-than-1x-are-processing-transactions-as-prepaid-in-full +locale: en +kiStatus: Backlog +internalReference: 1030652 +--- + +## Summary + + +Payment conditions configured to process transactions in a number of installments other than 1x are being able to process payments in 1x. The issue only occurs for payments where the user has chosen to pay as prepaid in full. + + +## + +## Simulation + + + +1. Set up 3 Payment Conditions for credit cards of any brand: Payment Condition A - with installment in 1x, Payment Condition B - with installment in 2x, and Payment Condition C - with installment in 3x. +2. Go to the Checkout page by adding any item to the cart and proceed to the payment screen. Choose to pay with a credit card in 1x and complete the purchase. +3. Go to the admin and open the newly created transaction, click the "+ Information" button, and observe that the `AvailableRules` field will contain a list with all the IDs of Payment Conditions, Payment Condition A, Payment Condition B, and Payment Condition C, as being able to process the transaction in question. + + +## + +## Workaround + + +t is possible to set the Payment Condition 1x as default, so when there is a tie between all Payment Conditions, the gateway will prioritize the default rule. + + + + + diff --git a/docs/known-issues/en/payment-method-from-marketplace-matches-with-swl-when-using-identical-typesids.md b/docs/known-issues/en/payment-method-from-marketplace-matches-with-swl-when-using-identical-typesids.md index 89305d24f..075993c39 100644 --- a/docs/known-issues/en/payment-method-from-marketplace-matches-with-swl-when-using-identical-typesids.md +++ b/docs/known-issues/en/payment-method-from-marketplace-matches-with-swl-when-using-identical-typesids.md @@ -3,8 +3,8 @@ title: 'Payment Method from Marketplace matches with SWL when using identical ty id: 4AHyl5z7ySagx6Myx0KqM7 status: PUBLISHED createdAt: 2022-03-15T22:06:35.540Z -updatedAt: 2022-11-25T22:12:10.257Z -publishedAt: 2022-11-25T22:12:10.257Z +updatedAt: 2024-02-16T20:29:19.824Z +publishedAt: 2024-02-16T20:29:19.824Z firstPublishedAt: 2022-03-15T22:06:36.030Z contentType: knownIssue productTeam: Pricing & Promotions @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Pricing & Promotions slug: payment-method-from-marketplace-matches-with-swl-when-using-identical-typesids locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 402140 --- diff --git a/docs/known-issues/en/payment-methods-displayed-at-checkout-differ-from-active-payment-conditions.md b/docs/known-issues/en/payment-methods-displayed-at-checkout-differ-from-active-payment-conditions.md index 0883a4cdb..58fe4e8df 100644 --- a/docs/known-issues/en/payment-methods-displayed-at-checkout-differ-from-active-payment-conditions.md +++ b/docs/known-issues/en/payment-methods-displayed-at-checkout-differ-from-active-payment-conditions.md @@ -3,8 +3,8 @@ title: 'Payment methods displayed at checkout differ from active payment conditi id: 1cpVNspn5G6je4EZKzvCF9 status: PUBLISHED createdAt: 2022-09-27T16:32:55.806Z -updatedAt: 2023-04-10T15:14:18.718Z -publishedAt: 2023-04-10T15:14:18.718Z +updatedAt: 2024-06-07T21:23:28.431Z +publishedAt: 2024-06-07T21:23:28.431Z firstPublishedAt: 2023-04-10T15:11:01.389Z contentType: knownIssue productTeam: Payments diff --git a/docs/known-issues/en/payment-terms-changes-not-applied-in-the-b2b-checkout-settings.md b/docs/known-issues/en/payment-terms-changes-not-applied-in-the-b2b-checkout-settings.md new file mode 100644 index 000000000..56c7569bb --- /dev/null +++ b/docs/known-issues/en/payment-terms-changes-not-applied-in-the-b2b-checkout-settings.md @@ -0,0 +1,63 @@ +--- +title: 'Payment Terms changes not applied in the B2B Checkout Settings' +id: 12PfZx6O0MIUSIFdpQdUdI +status: PUBLISHED +createdAt: 2024-04-18T19:07:22.743Z +updatedAt: 2024-07-25T21:47:29.442Z +publishedAt: 2024-07-25T21:47:29.442Z +firstPublishedAt: 2024-04-18T19:07:23.644Z +contentType: knownIssue +productTeam: B2B +author: 2mXZkbi0oi061KicTExNjo +tag: B2B +slug: payment-terms-changes-not-applied-in-the-b2b-checkout-settings +locale: en +kiStatus: Fixed +internalReference: 1019548 +--- + +## Summary + + +Updating the Payment Terms in Organization Details UI for an organization doesn't apply to B2B Checkout Settings. + +This behavior occurs because the update occurs only for the organization, but the B2B Checkout Settings uses information from the cost center, which is not updated by the Organization Details UI. + + +## + +## Simulation + + + +- Create an organization; +- In the Organization Details UI, update the Payment Terms; +- Access the website, assemble a cart, and access checkout; the Payment Terms will remain the same. + + +## + +## Workaround + + + +- Access GraphQL IDE and select vtex.b2b-organizations-graphql; +- Use the query below to get the cost center details: + + { getCostCenterById (id:"insert here the cost center id"){ name addresses{ addressId addressType addressQuery postalCode country receiverName city state street number complement neighborhood geoCoordinates reference } phoneNumber businessDocument customFields{ name type value dropdownValues{ value label } useOnRegistration } stateRegistration paymentTerms{ id name } }} + +- Use the query below to get the payment terms from the organization: + + { getOrganizationById(id:"insert here the organization id"){ paymentTerms{ id name } }} + + + +- Send a mutation to update the cost center, adding the payment terms from the organization to the response from the cost center: + + mutation updateCostCenter($id: ID!, $input: CostCenterInput!) { updateCostCenter( id: $id input: $input ){ id status }}{ "id": "", "input": { "name": "", "addresses": [{ "addressId": "", "addressType": "", "addressQuery": "", "postalCode": "", "country": "", "receiverName": "", "city": "", "state": "", "street": "", "number": "", "complement": null, "neighborhood": "", "geoCoordinates": [], "reference": null } ], "phoneNumber": "", "businessDocument": "", "customFields": [], "stateRegistration": "", "paymentTerms": [{ "id": "", "name": "" }, { "id": "", "name": "" }] }} + + + + + + diff --git a/docs/known-issues/en/payment-terms-configured-in-b2b-settings-is-not-assigned-after-approving-organizations.md b/docs/known-issues/en/payment-terms-configured-in-b2b-settings-is-not-assigned-after-approving-organizations.md new file mode 100644 index 000000000..0b74b8eba --- /dev/null +++ b/docs/known-issues/en/payment-terms-configured-in-b2b-settings-is-not-assigned-after-approving-organizations.md @@ -0,0 +1,48 @@ +--- +title: 'Payment Terms configured in B2B Settings is not assigned after approving Organizations' +id: 7pUMnYPWPHlhPzlWwTtWsL +status: PUBLISHED +createdAt: 2024-02-26T22:29:03.516Z +updatedAt: 2024-02-26T22:29:04.387Z +publishedAt: 2024-02-26T22:29:04.387Z +firstPublishedAt: 2024-02-26T22:29:04.387Z +contentType: knownIssue +productTeam: B2B +author: 2mXZkbi0oi061KicTExNjo +tag: B2B +slug: payment-terms-configured-in-b2b-settings-is-not-assigned-after-approving-organizations +locale: en +kiStatus: Backlog +internalReference: 989507 +--- + +## Summary + + +The payment terms configured in B2B Organizations Settings is not saved in the Organization Details. + + +## + +## Simulation + + + +- Configure a default payment terms in B2B Organizations Settings; +- Create an Organization Request; +- Approve the Organization Request; +- Check the Organization details; it won't have any payment terms assigned. + + +## + +## Workaround + + + +- Assign the payment terms to the organization via admin; +- Create a trigger for the organizations entity's schema. + + + + diff --git a/docs/known-issues/en/paymentsystems-are-not-returned-in-orderform-when-a-cart-price-comes-exclusively-from-manualprice.md b/docs/known-issues/en/paymentsystems-are-not-returned-in-orderform-when-a-cart-price-comes-exclusively-from-manualprice.md new file mode 100644 index 000000000..502532272 --- /dev/null +++ b/docs/known-issues/en/paymentsystems-are-not-returned-in-orderform-when-a-cart-price-comes-exclusively-from-manualprice.md @@ -0,0 +1,46 @@ +--- +title: 'PaymentSystems are not returned in orderForm when a cart price comes exclusively from manualPrice' +id: 3KPNFtPgEwshbv6WiGrqOF +status: PUBLISHED +createdAt: 2024-04-30T20:06:52.774Z +updatedAt: 2024-04-30T20:06:53.756Z +publishedAt: 2024-04-30T20:06:53.756Z +firstPublishedAt: 2024-04-30T20:06:53.756Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: paymentsystems-are-not-returned-in-orderform-when-a-cart-price-comes-exclusively-from-manualprice +locale: en +kiStatus: Backlog +internalReference: 1025321 +--- + +## Summary + + +When a cart's total value comes exclusively from a manual price, items `price` and delivery `price` are `0`, no payment systems other than Gift Card (if active) are offered. + + +## + +## Simulation + + + +- Add an item with price `0` and select a delivery option with price `0` +- Add a `manualPrice` amount to the item +- Proceed to the payment step in checkout and no payment methods are returned as available + + +## + +## Workaround + + +There is no known workaround other thank adding some ammount to the item's price. + + + + + diff --git a/docs/known-issues/en/payout-and-transaction-split-dont-work-in-the-same-order-for-multilevel-omnichannel-inventory.md b/docs/known-issues/en/payout-and-transaction-split-dont-work-in-the-same-order-for-multilevel-omnichannel-inventory.md index 3fe39f876..338b0616d 100644 --- a/docs/known-issues/en/payout-and-transaction-split-dont-work-in-the-same-order-for-multilevel-omnichannel-inventory.md +++ b/docs/known-issues/en/payout-and-transaction-split-dont-work-in-the-same-order-for-multilevel-omnichannel-inventory.md @@ -3,8 +3,8 @@ title: "Payout and Transaction split don't work in the same order for Multilevel id: 3rFyqzEnSwx2czwdlgDovU status: PUBLISHED createdAt: 2023-03-23T19:03:22.498Z -updatedAt: 2023-03-27T12:27:57.714Z -publishedAt: 2023-03-27T12:27:57.714Z +updatedAt: 2024-02-16T20:25:26.525Z +publishedAt: 2024-02-16T20:25:26.525Z firstPublishedAt: 2023-03-23T19:03:23.526Z contentType: knownIssue productTeam: Checkout @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Checkout slug: payout-and-transaction-split-dont-work-in-the-same-order-for-multilevel-omnichannel-inventory locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 777201 --- diff --git a/docs/known-issues/en/paypalplus-does-not-respect-the-minimum-installment-amount.md b/docs/known-issues/en/paypalplus-does-not-respect-the-minimum-installment-amount.md index ac97723ac..103f40972 100644 --- a/docs/known-issues/en/paypalplus-does-not-respect-the-minimum-installment-amount.md +++ b/docs/known-issues/en/paypalplus-does-not-respect-the-minimum-installment-amount.md @@ -3,8 +3,8 @@ title: 'PayPalPlus does not respect the minimum installment amount' id: 1IGzNPtXaaUsPkaq0qRgfK status: PUBLISHED createdAt: 2022-03-26T23:00:59.044Z -updatedAt: 2022-11-25T22:06:43.067Z -publishedAt: 2022-11-25T22:06:43.067Z +updatedAt: 2024-02-16T20:25:30.693Z +publishedAt: 2024-02-16T20:25:30.693Z firstPublishedAt: 2022-03-26T23:00:59.445Z contentType: knownIssue productTeam: Payments @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Payments slug: paypalplus-does-not-respect-the-minimum-installment-amount locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 370271 --- diff --git a/docs/known-issues/en/pickup-point-disregarded-based-on-priority.md b/docs/known-issues/en/pickup-point-disregarded-based-on-priority.md index be1dc5a6d..885c5aaa5 100644 --- a/docs/known-issues/en/pickup-point-disregarded-based-on-priority.md +++ b/docs/known-issues/en/pickup-point-disregarded-based-on-priority.md @@ -3,8 +3,8 @@ title: 'Pickup point disregarded based on priority' id: 3bbsm8TELPBa0DpFtnlAGz status: PUBLISHED createdAt: 2021-09-29T14:38:08.930Z -updatedAt: 2022-12-22T20:41:01.800Z -publishedAt: 2022-12-22T20:41:01.800Z +updatedAt: 2024-06-14T16:56:59.120Z +publishedAt: 2024-06-14T16:56:59.120Z firstPublishedAt: 2021-09-29T14:49:34.443Z contentType: knownIssue productTeam: Post-purchase @@ -13,7 +13,7 @@ tag: Logistics slug: pickup-point-disregarded-based-on-priority locale: en kiStatus: Backlog -internalReference: +internalReference: 380545 --- ## Summary @@ -36,7 +36,7 @@ To simulate the described scenario, at least two shipping policies serving the s 4. See which pickup point has been selected; 5. Check which pickup points were disregarded and note the message displayed. -![KIpontoderetirada EN](https://images.ctfassets.net/alneenqid6w5/6TLSPTSA7E5EG2sevnDYXf/097a4d4b13f79150adf8f2eda2e7a888/KIpontoderetirada_EN.png) +![KIpontoderetirada EN](//images.ctfassets.net/alneenqid6w5/6TLSPTSA7E5EG2sevnDYXf/097a4d4b13f79150adf8f2eda2e7a888/KIpontoderetirada_EN.png) The pickup point was disregarded because there was another shipping method already named as **SCS Mall**. diff --git a/docs/known-issues/en/pickup-point-modal-doesnt-utilize-geocoordinates-without-a-google-maps-key.md b/docs/known-issues/en/pickup-point-modal-doesnt-utilize-geocoordinates-without-a-google-maps-key.md new file mode 100644 index 000000000..5aed81072 --- /dev/null +++ b/docs/known-issues/en/pickup-point-modal-doesnt-utilize-geocoordinates-without-a-google-maps-key.md @@ -0,0 +1,49 @@ +--- +title: "Pickup point modal doesn't utilize geoCoordinates without a Google Maps key" +id: 5aPNjLlsVVeyGe0Vywt0H9 +status: PUBLISHED +createdAt: 2024-05-29T20:31:46.863Z +updatedAt: 2024-07-03T15:56:30.595Z +publishedAt: 2024-07-03T15:56:30.595Z +firstPublishedAt: 2024-05-29T20:31:47.737Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: pickup-point-modal-doesnt-utilize-geocoordinates-without-a-google-maps-key +locale: en +kiStatus: Backlog +internalReference: 1041462 +--- + +## Summary + + +Inserting a postal code into the pickup point selector modal triggers a request to obtain available SLAs for that location. If the account doesn't have a Google Maps API key defined in its Checkout settings, this request will not include geoCoordinates information. This may result in pickup points within a valid range not being shown, such as ones whose freight tables are based on polygons. + + +## + +## Simulation + + + +1. Use a store that doesn't have a Google Maps API key defined. +2. Set up a pickup point, and bind it to a carrier whose freight table is based on polygons. +3. Add a product to your cart. +4. In the shipping preview, select the pickup option, and input a postal code that has availability for the pickup point you've created. +5. Inspect the shippingData request generated by this action. It will not contain geoCoordinates. + + + +## + +## Workaround + + +Set a Google Maps API key on the store's Checkout settings. + + + + + diff --git a/docs/known-issues/en/pickup-point-not-visible-for-selection-in-shipping-policy-ui.md b/docs/known-issues/en/pickup-point-not-visible-for-selection-in-shipping-policy-ui.md index 7a679e15e..abd79ed30 100644 --- a/docs/known-issues/en/pickup-point-not-visible-for-selection-in-shipping-policy-ui.md +++ b/docs/known-issues/en/pickup-point-not-visible-for-selection-in-shipping-policy-ui.md @@ -3,7 +3,7 @@ title: 'Pickup point not visible for selection in shipping policy (UI)' id: 84BhCZGoAxxuu1eljw0Uh status: DRAFT createdAt: 2021-12-28T14:52:46.105Z -updatedAt: 2022-01-05T21:09:34.658Z +updatedAt: 2024-02-16T20:27:08.666Z publishedAt: firstPublishedAt: 2021-12-28T22:18:57.306Z contentType: knownIssue @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: slug: pickup-point-not-visible-for-selection-in-shipping-policy-ui locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 449813 --- diff --git a/docs/known-issues/en/pickup-point-tags-continue-to-be-displayed-in-the-shipping-policy-after-deletion.md b/docs/known-issues/en/pickup-point-tags-continue-to-be-displayed-in-the-shipping-policy-after-deletion.md new file mode 100644 index 000000000..717e35743 --- /dev/null +++ b/docs/known-issues/en/pickup-point-tags-continue-to-be-displayed-in-the-shipping-policy-after-deletion.md @@ -0,0 +1,43 @@ +--- +title: 'Pickup point tags continue to be displayed in the shipping policy after deletion.' +id: 2ZcIGeYUud4bQJrAd5MMLb +status: PUBLISHED +createdAt: 2024-04-10T18:52:17.457Z +updatedAt: 2024-04-10T18:52:18.169Z +publishedAt: 2024-04-10T18:52:18.169Z +firstPublishedAt: 2024-04-10T18:52:18.169Z +contentType: knownIssue +productTeam: Logistics +author: 2mXZkbi0oi061KicTExNjo +tag: Logistics +slug: pickup-point-tags-continue-to-be-displayed-in-the-shipping-policy-after-deletion +locale: en +kiStatus: Backlog +internalReference: 1015158 +--- + +## Summary + + +The tags registered at the pickup point are available in a dropdown in the shipping policies to link the PUP to the Shipping Policy, however when any of these tags are deleted in the PUP, they remain available in the dropdown within the shipping policy. + + +## + +## Simulation + + +Register a tag in a PUP, check that it will be available in the shipping policy to link it to the PUP, then in the PUP itself delete the tag and check again in the shipping policy, the tag will still be there. + + +## + +## Workaround + + +There is no workaround available + + + + + diff --git a/docs/known-issues/en/pickup-points-list-cant-be-scrolled-after-searching-addresses-in-map-mode.md b/docs/known-issues/en/pickup-points-list-cant-be-scrolled-after-searching-addresses-in-map-mode.md index e16ce3039..c26325a0c 100644 --- a/docs/known-issues/en/pickup-points-list-cant-be-scrolled-after-searching-addresses-in-map-mode.md +++ b/docs/known-issues/en/pickup-points-list-cant-be-scrolled-after-searching-addresses-in-map-mode.md @@ -3,8 +3,8 @@ title: "Pickup points list can't be scrolled after searching addresses in map mo id: 3e0JgNoWSQ0GAw8kurGrIR status: PUBLISHED createdAt: 2022-08-11T18:35:48.300Z -updatedAt: 2022-11-25T21:50:52.987Z -publishedAt: 2022-11-25T21:50:52.987Z +updatedAt: 2024-07-01T18:48:32.968Z +publishedAt: 2024-07-01T18:48:32.968Z firstPublishedAt: 2022-08-11T18:35:48.775Z contentType: knownIssue productTeam: Checkout @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Checkout slug: pickup-points-list-cant-be-scrolled-after-searching-addresses-in-map-mode locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 624646 --- diff --git a/docs/known-issues/en/pickup-points-not-indexed-in-master-data.md b/docs/known-issues/en/pickup-points-not-indexed-in-master-data.md new file mode 100644 index 000000000..46c53d52c --- /dev/null +++ b/docs/known-issues/en/pickup-points-not-indexed-in-master-data.md @@ -0,0 +1,47 @@ +--- +title: 'Pickup Points not indexed in Master Data' +id: 6OHjbM6GXBEvgepaod3AyT +status: PUBLISHED +createdAt: 2023-12-14T22:29:26.240Z +updatedAt: 2024-04-30T12:56:14.390Z +publishedAt: 2024-04-30T12:56:14.390Z +firstPublishedAt: 2023-12-14T22:29:26.972Z +contentType: knownIssue +productTeam: Storage +author: 2mXZkbi0oi061KicTExNjo +tag: Storage +slug: pickup-points-not-indexed-in-master-data +locale: en +kiStatus: Fixed +internalReference: 530824 +--- + +## Summary + + +Currently, the logistics system uses MasterData to store Pickup Points information. As a result, we may have problems indexing this internal entity when using the search route. This can lead to outdated information, such as: + +- Delete made in Logistics that is not reflected in the list; +- Pickup Point being activated/inactivated in Logistics but still returning with the previous status; +- Coordinate changes not being reflected; +- And others. + + +## + +## Simulation + + +There is no reliable way to reproduce this issue. + + +## + +## Workaround + + +The VTEX team must check the data and eventually re-index it, so that the data will be updated. + + + + diff --git a/docs/known-issues/en/pickup-points-starting-with-the-same-id-pattern-show-product-available.md b/docs/known-issues/en/pickup-points-starting-with-the-same-id-pattern-show-product-available.md new file mode 100644 index 000000000..2bf24a3dd --- /dev/null +++ b/docs/known-issues/en/pickup-points-starting-with-the-same-id-pattern-show-product-available.md @@ -0,0 +1,46 @@ +--- +title: 'Pick-up points starting with the same ID pattern show product available' +id: 1iCnOFHyKNTLvY20VS58HP +status: PUBLISHED +createdAt: 2024-01-10T16:01:39.766Z +updatedAt: 2024-01-10T16:01:40.403Z +publishedAt: 2024-01-10T16:01:40.403Z +firstPublishedAt: 2024-01-10T16:01:40.403Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: pickup-points-starting-with-the-same-id-pattern-show-product-available +locale: en +kiStatus: Backlog +internalReference: 964036 +--- + +## Summary + + +When the two pick-up points with IDs start with the same pattern, the checkout UI validates them as the same store, showing a product available. + + +## + +## Simulation + + + +- Register two pick-up points: one with ID 8 and another one with ID 835; +- Associate them with different shipping strategies, where only one pick-up should have a product available; +- Assemble a cart and select the pick-up where the product shouldn't be available; +- The product will show as available. + + +## + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/en/pickuppoint-and-schedule-delivery-in-the-same-cart-are-not-working-correctly.md b/docs/known-issues/en/pickuppoint-and-schedule-delivery-in-the-same-cart-are-not-working-correctly.md new file mode 100644 index 000000000..3fc4f813e --- /dev/null +++ b/docs/known-issues/en/pickuppoint-and-schedule-delivery-in-the-same-cart-are-not-working-correctly.md @@ -0,0 +1,47 @@ +--- +title: 'Pick-up-point and schedule delivery in the same cart are not working correctly' +id: 6ZCy8a4K6655BANe2yvz6e +status: PUBLISHED +createdAt: 2023-06-16T21:14:13.927Z +updatedAt: 2023-06-16T21:14:14.834Z +publishedAt: 2023-06-16T21:14:14.834Z +firstPublishedAt: 2023-06-16T21:14:14.834Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: pickuppoint-and-schedule-delivery-in-the-same-cart-are-not-working-correctly +locale: en +kiStatus: Backlog +internalReference: 482256 +--- + +## Summary + + +The UI does not work correctly in a cart with more than one item with a delivery split in which one of the items is available for pick up and the others only for scheduled delivery. + +The date for choosing pick-up items is set without problems. But the dates for the scheduled delivery do not behave as expected. + + +## + +## Simulation + + + +- Assemble a cart with at least two items where one of the items is available for pick up and the others only for scheduled delivery; +- In the shipping step, select Pick up in store and select a delivery window ; +- Try to select a delivery window for the schedule delivery. + + +## + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/en/placing-postal-code-in-the-shipping-preview-of-the-cart-is-duplicating-address-options-for-recurring-customers.md b/docs/known-issues/en/placing-postal-code-in-the-shipping-preview-of-the-cart-is-duplicating-address-options-for-recurring-customers.md new file mode 100644 index 000000000..5543d2085 --- /dev/null +++ b/docs/known-issues/en/placing-postal-code-in-the-shipping-preview-of-the-cart-is-duplicating-address-options-for-recurring-customers.md @@ -0,0 +1,56 @@ +--- +title: 'Placing postal code in the Shipping Preview of the cart is duplicating address options for recurring customers' +id: 4J8TMlhGmMtnHKXGES4qie +status: PUBLISHED +createdAt: 2023-12-20T21:36:52.612Z +updatedAt: 2023-12-20T21:36:53.238Z +publishedAt: 2023-12-20T21:36:53.238Z +firstPublishedAt: 2023-12-20T21:36:53.238Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: placing-postal-code-in-the-shipping-preview-of-the-cart-is-duplicating-address-options-for-recurring-customers +locale: en +kiStatus: Backlog +internalReference: 956338 +--- + +## Summary + + +We have some problems when it comes to placing postal codes in the **Shipping Preview** module in the cart, some of them are described in these KIs: + + +- Ref. 1: [KI] Pasting postal code in shipping preview cart sometimes returns null API result +- Ref. 2: [KI] Shipping preview's postal code input field is not hidden + +In this case, what happens is that for customers who already have addresses registered in their profile (recurring buyers), when placing a postal code in the Shipping Preview already used in a past purchase, in the API An additional delivery address option is being placed (`shippingData.availableAddresses`), when advancing through the Checkout steps and reaching the address selection (`/checkout/#/shipping`), it turns out that instead of selecting the address corresponding to said postal code, it opens a new incomplete selection option, and in some cases hidden, forcing the client to select one in the list or complement the "new one" to get to the next step. + + +## + +## Simulation + + + +1. Use a user that already made some purchases and whose profile has some address for delivery. +2. Add some items to the cart, then go to the checkout. +3. In the cart use the Shipping Preview to place a postal code of one in your profile. + 1. Try to review the `orderForm`, and search for the `shippingData.availableAddresses` + 2. The address in your profile will be listed with a key detail, the address has already the number of the street (`shippingData.availableAddresses.[].number`) + 3. The new option in the array that generates the problem doesn’t have the `number`, which converts it into an incomplete address option. +4. Try to go to the shipping step of the checkout (`/checkout/#/shipping`) and you will see that you cannot pass to the payment step if you do not complete de address selected, or select another one of the options. + + +## + +## Workaround + + +In the shipping step of the checkout, try to select the desired listed address (force select one of the previous ones of the client). + + + + + diff --git a/docs/known-issues/en/portal-doesnt-delete-cookies-when-client-logout-at-checkout.md b/docs/known-issues/en/portal-doesnt-delete-cookies-when-client-logout-at-checkout.md index 0923e16ac..26939bd0a 100644 --- a/docs/known-issues/en/portal-doesnt-delete-cookies-when-client-logout-at-checkout.md +++ b/docs/known-issues/en/portal-doesnt-delete-cookies-when-client-logout-at-checkout.md @@ -3,8 +3,8 @@ title: "Portal doesn't delete cookies when client logout at checkout" id: 5GPBW2TBOUzJkw5u47KC5z status: PUBLISHED createdAt: 2022-03-16T16:13:44.658Z -updatedAt: 2022-11-25T22:10:31.240Z -publishedAt: 2022-11-25T22:10:31.240Z +updatedAt: 2024-04-26T18:05:09.421Z +publishedAt: 2024-04-26T18:05:09.421Z firstPublishedAt: 2022-03-16T16:13:45.038Z contentType: knownIssue productTeam: Portal @@ -24,6 +24,7 @@ At a store's checkout, we have an option to log out. Unfortunately, the request made to the portal application, is not deleting the cookies of the user, remaining on the OrderForm with the email ID from this client, so the client cannot log out using this option +## ## Simulation @@ -39,9 +40,14 @@ Checkout performs the request normally, making the request along with the `order However, Portal Application is not deleting this user's cookie and thus returning the same user, with this the email is kept in the orderForm and consequently, it is not logged out. +## ## Workaround -Log out using the Home page. +Use a JS custom to force the logout + + + + diff --git a/docs/known-issues/en/portal-keeps-utms-after-logging-out-when-using-callcenter-operator.md b/docs/known-issues/en/portal-keeps-utms-after-logging-out-when-using-callcenter-operator.md index 36b290004..68ac64139 100644 --- a/docs/known-issues/en/portal-keeps-utms-after-logging-out-when-using-callcenter-operator.md +++ b/docs/known-issues/en/portal-keeps-utms-after-logging-out-when-using-callcenter-operator.md @@ -3,8 +3,8 @@ title: "Portal keeps UTM's after logging out when using Callcenter Operator." id: 4dogeU7iMoTXBWwv5DyR8u status: PUBLISHED createdAt: 2022-03-18T19:04:54.519Z -updatedAt: 2022-11-25T22:10:46.942Z -publishedAt: 2022-11-25T22:10:46.942Z +updatedAt: 2024-02-16T20:27:34.500Z +publishedAt: 2024-02-16T20:27:34.500Z firstPublishedAt: 2022-03-18T19:04:55.239Z contentType: knownIssue productTeam: Portal diff --git a/docs/known-issues/en/portal-reloads-all-search-results-when-accessing-the-url-with-pagination-parameter.md b/docs/known-issues/en/portal-reloads-all-search-results-when-accessing-the-url-with-pagination-parameter.md index f5f15f64c..8acf4d09f 100644 --- a/docs/known-issues/en/portal-reloads-all-search-results-when-accessing-the-url-with-pagination-parameter.md +++ b/docs/known-issues/en/portal-reloads-all-search-results-when-accessing-the-url-with-pagination-parameter.md @@ -3,8 +3,8 @@ title: 'Portal reloads all search results when accessing the URL with pagination id: 18Y8yYKByGTzMxyYhk1pdl status: PUBLISHED createdAt: 2022-01-23T02:35:50.182Z -updatedAt: 2022-11-25T22:11:17.525Z -publishedAt: 2022-11-25T22:11:17.525Z +updatedAt: 2024-02-16T20:29:31.154Z +publishedAt: 2024-02-16T20:29:31.154Z firstPublishedAt: 2022-03-16T16:22:55.043Z contentType: knownIssue productTeam: Portal @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Portal slug: portal-reloads-all-search-results-when-accessing-the-url-with-pagination-parameter locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 342378 --- diff --git a/docs/known-issues/en/possible-errors-in-change-orders-notification-in-the-ui-api-and-gateway.md b/docs/known-issues/en/possible-errors-in-change-orders-notification-in-the-ui-api-and-gateway.md new file mode 100644 index 000000000..62003453d --- /dev/null +++ b/docs/known-issues/en/possible-errors-in-change-orders-notification-in-the-ui-api-and-gateway.md @@ -0,0 +1,43 @@ +--- +title: 'Possible errors in Change Orders notification in the UI, API and Gateway.' +id: 1UeG6MyFYIUVCnH8kPwNIJ +status: PUBLISHED +createdAt: 2023-12-19T19:37:47.313Z +updatedAt: 2023-12-19T19:37:47.950Z +publishedAt: 2023-12-19T19:37:47.950Z +firstPublishedAt: 2023-12-19T19:37:47.950Z +contentType: knownIssue +productTeam: Order Management +author: 2mXZkbi0oi061KicTExNjo +tag: Order Management +slug: possible-errors-in-change-orders-notification-in-the-ui-api-and-gateway +locale: en +kiStatus: Backlog +internalReference: 955489 +--- + +## Summary + + +Some problems were identified in the Change Orders V1 architecture, where some cases were not notified in the order interaction in the UI, were not notified in the Get Orders API, however, there was a discount or increase in the value. We have also seen scenarios where the notification occurs in the UI and API, however, the discount or increase is not made at the gateway. + + +## + +## Simulation + + +It is not possible to carry out a simulation, as the scenarios are sporadic and generally occur due to a timeout error, which we have already increased the timer for. + + +## + +## Workaround + + +Initially we do not have a workaround, however, it is worth mentioning that some scenarios we will be able to adjust manually, such as if the registration of change orders occurs in the gateway and does not occur in the Marketplace or fulfillment order interaction and in the API as well. + + + + + diff --git a/docs/known-issues/en/presales-of-the-legacy-cms-collection-is-not-working.md b/docs/known-issues/en/presales-of-the-legacy-cms-collection-is-not-working.md new file mode 100644 index 000000000..5c13e8060 --- /dev/null +++ b/docs/known-issues/en/presales-of-the-legacy-cms-collection-is-not-working.md @@ -0,0 +1,49 @@ +--- +title: 'Pre-sales of the legacy CMS collection is not working' +id: 1bRqhWCmtckyCbYf1SQa5N +status: PUBLISHED +createdAt: 2023-08-22T18:51:34.059Z +updatedAt: 2023-08-22T18:51:34.595Z +publishedAt: 2023-08-22T18:51:34.595Z +firstPublishedAt: 2023-08-22T18:51:34.595Z +contentType: knownIssue +productTeam: Portal +author: 2mXZkbi0oi061KicTExNjo +tag: Portal +slug: presales-of-the-legacy-cms-collection-is-not-working +locale: en +kiStatus: Backlog +internalReference: 885693 +--- + +## Summary + + +It was expected that, by selecting the pre-order checkbox, the collection would be populated with products whose release date had been filled in for a future date. +However, this is not happening, as the collection is not populated, but always remains empty. + + +## + +## Simulation + + + +- Set a release date on some products for a future date +- Create a collection +- Go to the collection admin in the legacy CMS +- Configure the collection for pre-sale products +- See that the collection is never populated + + +## + +## Workaround + + +Manually manage the products in the collection + + + + + diff --git a/docs/known-issues/en/price-filter-applied-on-top-of-spot-price-instead-of-regular-price.md b/docs/known-issues/en/price-filter-applied-on-top-of-spot-price-instead-of-regular-price.md new file mode 100644 index 000000000..f8aeb5f6a --- /dev/null +++ b/docs/known-issues/en/price-filter-applied-on-top-of-spot-price-instead-of-regular-price.md @@ -0,0 +1,52 @@ +--- +title: 'Price filter applied on top of "spot price" instead of regular price' +id: 2EEgRV1NxYuns4eF7F0ZqD +status: PUBLISHED +createdAt: 2024-02-15T19:39:53.576Z +updatedAt: 2024-02-15T19:39:54.436Z +publishedAt: 2024-02-15T19:39:54.436Z +firstPublishedAt: 2024-02-15T19:39:54.436Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: price-filter-applied-on-top-of-spot-price-instead-of-regular-price +locale: en +kiStatus: Backlog +internalReference: 982664 +--- + +## Summary + + +Price filters are applied on top of the "spotPrice" value, which is the price for special payment conditions, instead of the item's regular price. + +This may affect expectations while diverging from most places, which focus on the regular price, as the shelves and cart usually do, or properties like "priceRange" from the API. + + +## + +## Simulation + + +Consider a product priced at $430 with 10% off in a specific payment method, generating a "spot price" of $387. + +Filtering by items with a price between $300 to $400 will return this product, which usually will be shown on the shelf as $430 (its regular price), generating the perception of divergence. + +In the same way, the "priceRange" property from the API will answer with the following values (considering this product as the single result for this search query), feeding the sense of divergence: + + "priceRange": { "sellingPrice": { "highPrice": 430, "lowPrice": 430 }, "listPrice": { "highPrice": 430, "lowPrice": 430 }} + + + +## + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/en/price-range-at-the-facets-api-doesnt-correspond-to-the-search-results.md b/docs/known-issues/en/price-range-at-the-facets-api-doesnt-correspond-to-the-search-results.md new file mode 100644 index 000000000..1e20f821e --- /dev/null +++ b/docs/known-issues/en/price-range-at-the-facets-api-doesnt-correspond-to-the-search-results.md @@ -0,0 +1,43 @@ +--- +title: "Price range at the facets API doesn't correspond to the search results" +id: 2X9Z21u9kJh55uWu6o6sP3 +status: PUBLISHED +createdAt: 2024-03-08T22:36:43.149Z +updatedAt: 2024-03-08T22:36:44.086Z +publishedAt: 2024-03-08T22:36:44.086Z +firstPublishedAt: 2024-03-08T22:36:44.086Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: price-range-at-the-facets-api-doesnt-correspond-to-the-search-results +locale: en +kiStatus: Backlog +internalReference: 997121 +--- + +## Summary + + +The price ranges from the facets API ("Get list of the possible facets for a given query") may vary between returning buckets of "from" and "to" values with rounded prices and the minimum and maximum prices between the search results. + +While the rounded prices generate a better UX to present a list of price ranges to the shopper, it's not desired to use as a price "slider". + +Moreover, since the minimum and maximum prices are applied at a second moment, the price ranges as "buckets" in a search that already applies a price filter get out of bounds of bounds in relation to the specified prices. + + +## + +## Simulation + + +Using the API, make a request with and without a price filter like "/price/100:500" and observe the returned price ranges (from/to) in the "values" object for the facet with type "PRICERANGE". + + +## + +## Workaround + + +N/A + diff --git a/docs/known-issues/en/price-range-disregards-sales-policy.md b/docs/known-issues/en/price-range-disregards-sales-policy.md index dd62fcb3b..fd074ea95 100644 --- a/docs/known-issues/en/price-range-disregards-sales-policy.md +++ b/docs/known-issues/en/price-range-disregards-sales-policy.md @@ -1,41 +1,33 @@ --- title: 'Price range disregards sales policy' -id: 4isnfk4T2UB3CId8bXcvFT -status: DRAFT -createdAt: 2022-03-16T16:35:57.963Z -updatedAt: 2022-06-08T14:01:22.874Z -publishedAt: -firstPublishedAt: +id: 3OsmwHOZyM0AQWA8CuK0aC +status: PUBLISHED +createdAt: 2017-10-17T17:50:40.970Z +updatedAt: 2022-12-22T20:46:23.778Z +publishedAt: 2022-12-22T20:46:23.778Z +firstPublishedAt: 2017-10-17T18:03:23.731Z contentType: knownIssue -productTeam: Portal +productTeam: Marketing & Merchandising author: 2mXZkbi0oi061KicTExNjo -tag: Portal +tag: Portal (CMS) slug: price-range-disregards-sales-policy locale: en kiStatus: Backlog -internalReference: 322764 +internalReference: --- ## Summary - The price range filter, which is configured from the options category, considers the price that is registered in all of the store's sales policies, which means that it will always display the lowest registered value from any sales policy, possibly displaying a product that is not in the price range of the that particular sales policy. - - ## Simulation - - 1. Register different prices in different sales policies for the same SKU; 2. Create price ranges in the category in which the registered prices have different ranges; 3. In the sales policy of the SKU with the highest price, filter by price range 4. Notice that the considered SKU value belongs to another sales policy, because the filter only looks at the lowest value of any policy. - - ## Workaround - There is no available workaround for this scenario. diff --git a/docs/known-issues/en/price-range-slider-defaults-to-minimum-value-after-selecting-a-filter.md b/docs/known-issues/en/price-range-slider-defaults-to-minimum-value-after-selecting-a-filter.md new file mode 100644 index 000000000..8e1f6517f --- /dev/null +++ b/docs/known-issues/en/price-range-slider-defaults-to-minimum-value-after-selecting-a-filter.md @@ -0,0 +1,50 @@ +--- +title: 'Price Range Slider defaults to minimum value after selecting a filter' +id: 15ABXMTT9cqieizxYWqC2V +status: PUBLISHED +createdAt: 2023-11-08T13:34:50.960Z +updatedAt: 2023-11-08T13:34:51.373Z +publishedAt: 2023-11-08T13:34:51.373Z +firstPublishedAt: 2023-11-08T13:34:51.373Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: price-range-slider-defaults-to-minimum-value-after-selecting-a-filter +locale: en +kiStatus: Backlog +internalReference: 843442 +--- + +## Summary + + +This is a price range, it is a slider and has two selectors(markers), one for min and one for max so it knows where to position itself on the slider. +When applying a brand filter to it the selector will not move its min value to the brand min values, it will keep the default min value and the marker will appear out of the range. + + +## + +## Simulation + + +1 - Access a Category page and notice the price range filter and its min e max values. +2- Select a filter by checking it on the left (category2/3/4) +3- With the filter applied, notice that the price range slider will keep the min value as before and will be out of the slider range. + + ![](https://vtexhelp.zendesk.com/attachments/token/RuhwOHLwbPslKpeZ4VUq4Y995/?name=image.png) + +Filter with the behavior as described for the min value. + + +## + +## Workaround + + +There is no workaround available. + + + + + diff --git a/docs/known-issues/en/price-swapped-if-the-same-item-is-in-the-cart-twice-and-one-is-from-assembly-options.md b/docs/known-issues/en/price-swapped-if-the-same-item-is-in-the-cart-twice-and-one-is-from-assembly-options.md new file mode 100644 index 000000000..007476216 --- /dev/null +++ b/docs/known-issues/en/price-swapped-if-the-same-item-is-in-the-cart-twice-and-one-is-from-assembly-options.md @@ -0,0 +1,49 @@ +--- +title: 'Price swapped if the same item is in the cart twice and one is from Assembly Options' +id: 6ASEyEYPt9wjj4eSzMqdc0 +status: PUBLISHED +createdAt: 2024-07-24T14:51:12.922Z +updatedAt: 2024-07-24T14:51:13.713Z +publishedAt: 2024-07-24T14:51:13.713Z +firstPublishedAt: 2024-07-24T14:51:13.713Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: price-swapped-if-the-same-item-is-in-the-cart-twice-and-one-is-from-assembly-options +locale: en +kiStatus: Backlog +internalReference: 1070336 +--- + +## Summary + + +If an item is added to the cart as an option (also known as child) from Assembly Options, and the same item is added to the cart as a regular item; the prices are mixed up, and each is applied to the incorrect one. + +For example: + +- Item as an option with a price of 0; +- Item as regular with a price of 100. +In the order, the item as the option will have the price of 100 and the regular one with the price of 0. + + +## + +## Simulation + + + +- Add an item with an assembly option to the cart, and make sure one of the options has a different price list in the configuration; +- Add the same item as the option. + + +## + +## Workaround + + +N/A + + + diff --git a/docs/known-issues/en/price-updates-with-cache-on-end-applications.md b/docs/known-issues/en/price-updates-with-cache-on-end-applications.md new file mode 100644 index 000000000..1a0f609b6 --- /dev/null +++ b/docs/known-issues/en/price-updates-with-cache-on-end-applications.md @@ -0,0 +1,49 @@ +--- +title: 'Price updates with cache on end applications' +id: 1ZDl8C3DDoACmxRqRlYDJo +status: PUBLISHED +createdAt: 2023-09-08T16:08:24.445Z +updatedAt: 2023-09-08T16:08:25.900Z +publishedAt: 2023-09-08T16:08:25.900Z +firstPublishedAt: 2023-09-08T16:08:25.900Z +contentType: knownIssue +productTeam: Pricing & Promotions +author: 2mXZkbi0oi061KicTExNjo +tag: Pricing & Promotions +slug: price-updates-with-cache-on-end-applications +locale: en +kiStatus: Backlog +internalReference: 896520 +--- + +## Summary + + +The price modifications made on the account update almost real time on price APIs. However, checkout simulations take about 5min have the most updated price on the product due to cache. This is expected. + +However, on end applications such as external affiliates or marketplace integrations like google shopping the prices can, **sometimes**, be delivered wrong. + +This happens because the price module notifies all internal systems that the price was updated as soon as the action happens, not giving enough time for the end applications that consults checkout simulations to get the price without cache. + + +## + +## Simulation + + + +1. Update the price on a sku; +2. Check on the bridge logs if the price sent to marketplace integrations was the must updated one or the old value. + + +## + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/en/prices-restricted-to-int32-max-value-on-change-price-api.md b/docs/known-issues/en/prices-restricted-to-int32-max-value-on-change-price-api.md new file mode 100644 index 000000000..53fca52ef --- /dev/null +++ b/docs/known-issues/en/prices-restricted-to-int32-max-value-on-change-price-api.md @@ -0,0 +1,42 @@ +--- +title: 'Prices restricted to "Int32" max value on Change Price API' +id: 5mzOjCUYs7vXUkttbsK0za +status: PUBLISHED +createdAt: 2022-04-25T17:28:05.159Z +updatedAt: 2024-02-16T20:26:04.281Z +publishedAt: 2024-02-16T20:26:04.281Z +firstPublishedAt: 2022-04-25T17:28:05.773Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: prices-restricted-to-int32-max-value-on-change-price-api +locale: en +kiStatus: No Fix +internalReference: 566142 +--- + +## Summary + + +Checkout REST API Change price doesn't support prices higher than an "Int32" value. So, applying a "manual price" will be restricted up to the number "2,147,483,647" (number in decimals). + + +## + +## Simulation + + +While using the "Change price" API (https://developers.vtex.com/vtex-rest-api/reference/pricechange), sending a payload like "{"price":2500000000}" (which represents $25.000.000,00) will return a 500 error with the message "Value was either too large or too small for an Int32.". + + +## + +## Workaround + + +Use the Handle cart items API to update the price. + + + + diff --git a/docs/known-issues/en/prioritization-by-products-keyword-not-considering-stopwords.md b/docs/known-issues/en/prioritization-by-products-keyword-not-considering-stopwords.md new file mode 100644 index 000000000..803cbd9ba --- /dev/null +++ b/docs/known-issues/en/prioritization-by-products-keyword-not-considering-stopwords.md @@ -0,0 +1,44 @@ +--- +title: "Prioritization by product's "keyword" not considering stopwords" +id: 55S7nFg61dAyCeGQCIw6aK +status: PUBLISHED +createdAt: 2024-05-30T22:05:25.328Z +updatedAt: 2024-05-30T22:05:26.335Z +publishedAt: 2024-05-30T22:05:26.335Z +firstPublishedAt: 2024-05-30T22:05:26.335Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: prioritization-by-products-keyword-not-considering-stopwords +locale: en +kiStatus: Backlog +internalReference: 1041743 +--- + +## Summary + + +Products may be prioritized in the search results by their "keyword", a word from the product's name set as relevant by an algorithm. Stopwords are search terms filtered out from the original terms because it's not significant for the search. + +In a scenario where the keyword for a product is a stopword, this product may lose priority in the search results. + + +## + +## Simulation + + + +- A product with the name "La vida en el oceano" will have "la" as keyword. +- Considering a Spanish store, a search for this product name will be effectively made as "vida el oceano" after removing the stopwords. +- Products with "vida" as a keyword will be prioritized over the searched product. + + +## + +## Workaround + + +N/A + diff --git a/docs/known-issues/en/problem-while-validating-value-field-when-buying-with-two-cards.md b/docs/known-issues/en/problem-while-validating-value-field-when-buying-with-two-cards.md index 3252364e2..374ff99b1 100644 --- a/docs/known-issues/en/problem-while-validating-value-field-when-buying-with-two-cards.md +++ b/docs/known-issues/en/problem-while-validating-value-field-when-buying-with-two-cards.md @@ -3,8 +3,8 @@ title: 'Problem while validating value field when buying with two cards' id: 6dr0p9WQPSHLkFaSbjI9J7 status: PUBLISHED createdAt: 2022-03-28T01:05:19.734Z -updatedAt: 2022-11-25T22:06:10.550Z -publishedAt: 2022-11-25T22:06:10.550Z +updatedAt: 2024-07-01T18:48:07.379Z +publishedAt: 2024-07-01T18:48:07.379Z firstPublishedAt: 2022-03-28T01:05:20.361Z contentType: knownIssue productTeam: Payments @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Payments slug: problem-while-validating-value-field-when-buying-with-two-cards locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 460683 --- diff --git a/docs/known-issues/en/problem-with-phone-validation-on-mobile-devices.md b/docs/known-issues/en/problem-with-phone-validation-on-mobile-devices.md new file mode 100644 index 000000000..b1b7bbdcb --- /dev/null +++ b/docs/known-issues/en/problem-with-phone-validation-on-mobile-devices.md @@ -0,0 +1,46 @@ +--- +title: 'Problem with phone validation on mobile devices' +id: 2KpjpNZEbAZ7PFFPvMvwNA +status: PUBLISHED +createdAt: 2024-01-12T14:24:34.604Z +updatedAt: 2024-01-12T14:24:56.084Z +publishedAt: 2024-01-12T14:24:56.084Z +firstPublishedAt: 2024-01-12T14:24:35.388Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: problem-with-phone-validation-on-mobile-devices +locale: en +kiStatus: Backlog +internalReference: 964802 +--- + +## Summary + + +The phone field validation on mobile devices is not behaving as intended. When the expected number of characters is reached, the validation correctly marks the field with a check. However, when additional characters are added and then removed one by one, the validation fails to recognize that the character count is still higher than expected, incorrectly marking the entry as valid. The validation also marks inputs with fewer characters than expected as valid. + + +## + +## Simulation + + + +1. Navigate to the checkout page by purchasing any random item. +2. During the profile step, input a phone number until the field is validated and marked with a check. +3. Experiment by adding more characters to the phone number and then removing them one by one, observing how the field retains the checkmark even with a reduced number of characters compared to the initial validation. + + +## + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/en/product-availability-display-delayed-when-using-multiple-sales-channels.md b/docs/known-issues/en/product-availability-display-delayed-when-using-multiple-sales-channels.md new file mode 100644 index 000000000..f9dc917fd --- /dev/null +++ b/docs/known-issues/en/product-availability-display-delayed-when-using-multiple-sales-channels.md @@ -0,0 +1,69 @@ +--- +title: 'Product availability display delayed when using multiple sales channels' +id: 7JluVogO4pom0l57UobYIP +status: PUBLISHED +createdAt: 2023-12-07T16:18:59.300Z +updatedAt: 2023-12-07T16:19:00.098Z +publishedAt: 2023-12-07T16:19:00.098Z +firstPublishedAt: 2023-12-07T16:19:00.098Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: product-availability-display-delayed-when-using-multiple-sales-channels +locale: en +kiStatus: Backlog +internalReference: 949411 +--- + +## Summary + + +The display, for legacy portal stores, of products in PLPs is based on the store's sales channel and its basic availability data. + +If a product has stock, price and its basic data to be properly sold in a store + it belongs to a said sales channel, this product is and should be listed in the store. + +However, when this said product has the option "show if unavailable" tag set a false, it should be removed from the store pages when it can't be sold. + +This process mostly happens efficiently, but in cases where said product is not available for a given sales channel but is for others, it can still be shown in the unintended channels. + + +**Example**: + +1 - Product 1 is available in the sales channels 1, 2 and 3. + +2 - It went out of stock in sales channel 2. It's supposed to not be shown in it anylonger. + +3 - Since it is still available in the channels 1 and 3, it might get "stuck" and still show for an extended time in the channel 2, despite its unavailability. + +*this issue only occurs when a product with the said flag = false and it goes from available to unavailable in a single sales channel whilst it is still showing on the others. Such inconsistency does not happen the other way around (going from unavailable to available). + + + +## + +## Simulation + + +For a store with multiple sales channels and that uses different domains for each, get a product that is available in both and showing under a specific search result. + +This test product must have the "show even if unavailable" option set as false in it. + +Then, set it to out of stock in one of the sales channels. + +It will still be shown, even after a long time, in both domains search result, despite the unavailability in one of the channels. + + +## + +## Workaround + + +**Option A**) Perform an indexer deletion and a reindex database if your store has under 10000 products and has several items under this scenario. + +**Option B**) For a small set of products, remove its availability from the store altogether (make it unavailable in all sales channels) and then immediately revert these changes. + + + + + diff --git a/docs/known-issues/en/product-availability-is-incorrectly-showed-in-the-pickups-in-cart-display-modal.md b/docs/known-issues/en/product-availability-is-incorrectly-showed-in-the-pickups-in-cart-display-modal.md index 2dd9ba1e1..994e14ac5 100644 --- a/docs/known-issues/en/product-availability-is-incorrectly-showed-in-the-pickups-in-cart-display-modal.md +++ b/docs/known-issues/en/product-availability-is-incorrectly-showed-in-the-pickups-in-cart-display-modal.md @@ -3,8 +3,8 @@ title: 'Product availability is incorrectly showed in the pickups in cart displa id: 6aoRWAMSGDwcuUPvGd8bI9 status: PUBLISHED createdAt: 2022-03-30T17:24:21.013Z -updatedAt: 2022-11-25T21:53:23.560Z -publishedAt: 2022-11-25T21:53:23.560Z +updatedAt: 2024-02-16T20:28:45.041Z +publishedAt: 2024-02-16T20:28:45.041Z firstPublishedAt: 2022-03-30T17:24:21.669Z contentType: knownIssue productTeam: Checkout @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Checkout slug: product-availability-is-incorrectly-showed-in-the-pickups-in-cart-display-modal locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 552875 --- diff --git a/docs/known-issues/en/product-comissioning-inconsistent-cache.md b/docs/known-issues/en/product-comissioning-inconsistent-cache.md new file mode 100644 index 000000000..3c1d06e41 --- /dev/null +++ b/docs/known-issues/en/product-comissioning-inconsistent-cache.md @@ -0,0 +1,60 @@ +--- +title: 'Product Comissioning Inconsistent Cache' +id: 7queBSJcAG9yIlKbvWOVgY +status: PUBLISHED +createdAt: 2023-08-01T17:48:39.144Z +updatedAt: 2023-08-01T17:56:01.673Z +publishedAt: 2023-08-01T17:56:01.673Z +firstPublishedAt: 2023-08-01T17:54:19.969Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: product-comissioning-inconsistent-cache +locale: en +kiStatus: Backlog +internalReference: 872364 +--- + +## Summary + + +There are, as of 2023, two distinct API sets to update a seller information on a marketplace, they are: +https://developers.vtex.com/docs/api-reference/catalog-api#put-/api/catalog_system/pvt/seller +https://developers.vtex.com/docs/api-reference/marketplace-apis#put-/seller-register/pvt/sellers/-sellerId-/commissions/categories + +These should be consistent among themselves (and msotly, they are) but, when updating comissioning data for all categories on the latter, it takes very long to update the information on the response of the catalog_system API. + +This happens when the comission is set for the root category (for instance, the payload below) + +``` +[ + { +      ""categoryId"": ""default"", +      ""categoryName"": null, +      ""categoryFullPath"": [], +      ""productCommissionPercentage"": 50.0, +      ""freightCommissionPercentage"": 0.0 +  } +] +``` + +The main consequence of this delay is that the checkout and marktplaces mostly use the catalog_system response, which can lead to incorrect comissions on orders. + + +## Simulation + +1. On a marketplace, try using a GET request using the catalog API for a given seller https://developers.vtex.com/docs/api-reference/catalog-api#get-/api/catalog_system/pvt/seller/-sellerId- +2. Update its product comissioning data via a PUT to the same path https://developers.vtex.com/docs/api-reference/catalog-api#put-/api/catalog_system/pvt/seller +3. Perform another GET and you'll see that the information was correctly updated. +4. Now, try doing the same using the seller register API https://developers.vtex.com/docs/api-reference/marketplace-apis#get-/seller-register/pvt/sellers/-sellerId-/commissions +5. Send a payload for the root category (which means for the entire store, aside from other categories with specific comissions) setting up any productComissionPercentage https://developers.vtex.com/docs/api-reference/marketplace-apis#put-/seller-register/pvt/sellers/-sellerId-/commissions/categories +6. If you fetch data via the GET for this same collection, you'll see the updated information: https://developers.vtex.com/docs/api-reference/marketplace-apis#get-/seller-register/pvt/sellers/-sellerId-/commissions +7. However, when attempting to get this very same data vi the catalog_system API, it'll take days to update it there if you don't perform any other update. + +## Workaround + +- Setting up other data on the seller register api, which forces a cache miss. +- Updating via the catalog_system api directly +- Using the UI to perform updates + diff --git a/docs/known-issues/en/product-image-on-admin-changes-with-more-than-70-skus.md b/docs/known-issues/en/product-image-on-admin-changes-with-more-than-70-skus.md new file mode 100644 index 000000000..9bbdafe5b --- /dev/null +++ b/docs/known-issues/en/product-image-on-admin-changes-with-more-than-70-skus.md @@ -0,0 +1,49 @@ +--- +title: 'Product Image on admin changes with more than 70 skus.' +id: 6EtUyiWzpm5moEN6hkY4B0 +status: PUBLISHED +createdAt: 2024-03-21T15:18:20.218Z +updatedAt: 2024-03-21T15:18:21.405Z +publishedAt: 2024-03-21T15:18:21.405Z +firstPublishedAt: 2024-03-21T15:18:21.405Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: product-image-on-admin-changes-with-more-than-70-skus +locale: en +kiStatus: Backlog +internalReference: 1003966 +--- + +## Summary + + +When a product has more than 70 skus variations it's image on admin (and on admin only) changes to a information image: + ![](https://vtexhelp.zendesk.com/attachments/token/3oAwbW4sgou7su2F6Ls5CGqoR/?name=image.png) + +with the text: "ATENÇÃO: não foi possível excluir este produto porque ele tem mais SKUs do que o permitido pelo sistema." + + +## + +## Simulation + + + +- Add more than 70 skus on a product +- Check that the image on admin changes to the one presented before +- Check that the product remains the same on PDP. + + +## + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/en/product-insertupdate-api-allows-n-in-the-textlink-field.md b/docs/known-issues/en/product-insertupdate-api-allows-n-in-the-textlink-field.md index 656e7bbdb..972a6c506 100644 --- a/docs/known-issues/en/product-insertupdate-api-allows-n-in-the-textlink-field.md +++ b/docs/known-issues/en/product-insertupdate-api-allows-n-in-the-textlink-field.md @@ -3,8 +3,8 @@ title: 'Product Insert/Update API allows "\n" in the textLink field.' id: 5TfUw5tTxBEu9HkL3ypBKw status: PUBLISHED createdAt: 2022-06-28T16:55:53.325Z -updatedAt: 2022-11-25T21:44:48.430Z -publishedAt: 2022-11-25T21:44:48.430Z +updatedAt: 2024-02-16T20:28:55.474Z +publishedAt: 2024-02-16T20:28:55.474Z firstPublishedAt: 2022-06-28T16:55:54.138Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: product-insertupdate-api-allows-n-in-the-textlink-field locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 486459 --- diff --git a/docs/known-issues/en/product-name-contains-search-with-more-than-one-term-doesnt-work-on-catalogs-redesigned-ui.md b/docs/known-issues/en/product-name-contains-search-with-more-than-one-term-doesnt-work-on-catalogs-redesigned-ui.md new file mode 100644 index 000000000..e1e5c754f --- /dev/null +++ b/docs/known-issues/en/product-name-contains-search-with-more-than-one-term-doesnt-work-on-catalogs-redesigned-ui.md @@ -0,0 +1,46 @@ +--- +title: ""Product name contains" search with more than one term doesn't work on catalog's redesigned UI" +id: 2kI6ab0kdpLG6m63ETGGqf +status: PUBLISHED +createdAt: 2024-06-05T13:38:38.836Z +updatedAt: 2024-06-05T13:38:39.630Z +publishedAt: 2024-06-05T13:38:39.630Z +firstPublishedAt: 2024-06-05T13:38:39.630Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: product-name-contains-search-with-more-than-one-term-doesnt-work-on-catalogs-redesigned-ui +locale: en +kiStatus: Backlog +internalReference: 1044571 +--- + +## Summary + + +On the redesigned product list in the catalog, one of the search fields is "Product name contains". Currently, when searching for a product name with more than one term, two situations can happen: + +- it returns any product that has any of the terms +- it doesn't return the product with the exact name searched + + +## + +## Simulation + + +Search for a product name with two or more terms on a redesigned catalog and note that it can be returned products that contain only one of the terms + + +## + +## Workaround + + +Use the "SKU name" search or the other search options available + + + + + diff --git a/docs/known-issues/en/product-name-field-on-xml-returns-product-name-sku-name-when-the-product-has-only-1-sku.md b/docs/known-issues/en/product-name-field-on-xml-returns-product-name-sku-name-when-the-product-has-only-1-sku.md index 0b8fbaaec..954517d00 100644 --- a/docs/known-issues/en/product-name-field-on-xml-returns-product-name-sku-name-when-the-product-has-only-1-sku.md +++ b/docs/known-issues/en/product-name-field-on-xml-returns-product-name-sku-name-when-the-product-has-only-1-sku.md @@ -3,8 +3,8 @@ title: 'Product Name Field on XML returns Product Name + Sku Name when the produ id: 7sNNzBe5pLn7oigDgoCKjv status: PUBLISHED createdAt: 2022-09-19T19:06:55.572Z -updatedAt: 2022-11-25T21:43:35.947Z -publishedAt: 2022-11-25T21:43:35.947Z +updatedAt: 2024-02-16T20:23:45.927Z +publishedAt: 2024-02-16T20:23:45.927Z firstPublishedAt: 2022-09-19T19:06:56.137Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: product-name-field-on-xml-returns-product-name-sku-name-when-the-product-has-only-1-sku locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 661089 --- diff --git a/docs/known-issues/en/product-page-sessions-not-working.md b/docs/known-issues/en/product-page-sessions-not-working.md new file mode 100644 index 000000000..4dadd8fb7 --- /dev/null +++ b/docs/known-issues/en/product-page-sessions-not-working.md @@ -0,0 +1,43 @@ +--- +title: 'Product page sessions not working' +id: 6Hgk9lBPmrZ9byc6eeRiki +status: PUBLISHED +createdAt: 2024-01-04T21:34:51.613Z +updatedAt: 2024-01-04T21:36:00.900Z +publishedAt: 2024-01-04T21:36:00.900Z +firstPublishedAt: 2024-01-04T21:34:52.264Z +contentType: knownIssue +productTeam: FastStore +author: 2mXZkbi0oi061KicTExNjo +tag: FastStore +slug: product-page-sessions-not-working +locale: en +kiStatus: Backlog +internalReference: 961591 +--- + +## Summary + + +The admin overview has some analytics information. The one about product page sessions should return the values of this event but sometimes it is returning zero + + +## + +## Simulation + + +Access the admin of the store and try to look for the product page sessions. Check if it is returning as zero + + +## + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/en/product-price-not-considering-default-seller-in-pdp.md b/docs/known-issues/en/product-price-not-considering-default-seller-in-pdp.md index 25152ab56..ad09724e4 100644 --- a/docs/known-issues/en/product-price-not-considering-default-seller-in-pdp.md +++ b/docs/known-issues/en/product-price-not-considering-default-seller-in-pdp.md @@ -3,8 +3,8 @@ title: 'Product Price not considering default seller in PDP' id: 4VOIW6kCTfFZ3S9u3xtdDF status: PUBLISHED createdAt: 2022-02-23T21:52:42.520Z -updatedAt: 2022-11-25T22:13:37.983Z -publishedAt: 2022-11-25T22:13:37.983Z +updatedAt: 2024-02-16T20:27:12.071Z +publishedAt: 2024-02-16T20:27:12.071Z firstPublishedAt: 2022-03-07T22:34:44.879Z contentType: knownIssue productTeam: Store Framework @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Store Framework slug: product-price-not-considering-default-seller-in-pdp locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 429888 --- diff --git a/docs/known-issues/en/product-replacement-on-oms-order-not-working-on-seller-portal-accounts.md b/docs/known-issues/en/product-replacement-on-oms-order-not-working-on-seller-portal-accounts.md index 4296404b5..d4e9d0e4c 100644 --- a/docs/known-issues/en/product-replacement-on-oms-order-not-working-on-seller-portal-accounts.md +++ b/docs/known-issues/en/product-replacement-on-oms-order-not-working-on-seller-portal-accounts.md @@ -3,8 +3,8 @@ title: 'Product replacement on OMS order not working on seller portal accounts' id: 1wQTfSR6OB6CL0sRpCYARp status: PUBLISHED createdAt: 2023-02-14T12:25:00.911Z -updatedAt: 2023-02-14T12:25:01.506Z -publishedAt: 2023-02-14T12:25:01.506Z +updatedAt: 2024-07-01T18:48:50.766Z +publishedAt: 2024-07-01T18:48:50.766Z firstPublishedAt: 2023-02-14T12:25:01.506Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: product-replacement-on-oms-order-not-working-on-seller-portal-accounts locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 753484 --- diff --git a/docs/known-issues/en/product-specification-export-index-out-of-range.md b/docs/known-issues/en/product-specification-export-index-out-of-range.md index c5a9c4dbf..84840f93b 100644 --- a/docs/known-issues/en/product-specification-export-index-out-of-range.md +++ b/docs/known-issues/en/product-specification-export-index-out-of-range.md @@ -3,8 +3,8 @@ title: 'Product Specification Export Index Out of Range' id: 2Qu9QCZvfcjmNfAh3uvPkf status: PUBLISHED createdAt: 2022-02-25T12:22:04.014Z -updatedAt: 2022-11-25T21:45:45.357Z -publishedAt: 2022-11-25T21:45:45.357Z +updatedAt: 2024-01-10T20:25:32.586Z +publishedAt: 2024-01-10T20:25:32.586Z firstPublishedAt: 2022-02-25T12:22:04.405Z contentType: knownIssue productTeam: Catalog @@ -19,18 +19,18 @@ internalReference: 481095 ## Summary -When attempting to export, using the UI: , data from product specifications, if they do not have any valid fields directly registered in the category to be exported, the process will fail with an "Index out of Range" message. - +When attempting to export Product Specifications from the "Import and Export" UI, if there is any null value or null relation on the category to be exported, the process will fail with an "Index out of Range" message. In other words, the category must have registered directly at its level a product field, products, and products with values associated. +## ## Simulation -1) Go to the Product SPecification export UI: ProdutoExportacaoImportacaoEspecificacaoV2.aspx +1) Go to the Product Specification export UI: ProdutoExportacaoImportacaoEspecificacaoV2.aspx -2) Right click a category in which there's no product specification field registered +2) Right-click a category in which there's no product specification field registered 3) An error message of "Index out of bonds" will be prompted. @@ -38,6 +38,7 @@ When attempting to export, using the UI: , data from product specifications, if +## ## Workaround diff --git a/docs/known-issues/en/product-specification-filter-on-collection-module-assuming-incorrect-values.md b/docs/known-issues/en/product-specification-filter-on-collection-module-assuming-incorrect-values.md new file mode 100644 index 000000000..9f5cf1481 --- /dev/null +++ b/docs/known-issues/en/product-specification-filter-on-collection-module-assuming-incorrect-values.md @@ -0,0 +1,46 @@ +--- +title: '"Product Specification" filter on Collection Module assuming incorrect values' +id: 2vg3t5kp7j4Ttla53pVjck +status: PUBLISHED +createdAt: 2023-10-26T22:22:44.895Z +updatedAt: 2023-10-26T22:22:45.413Z +publishedAt: 2023-10-26T22:22:45.413Z +firstPublishedAt: 2023-10-26T22:22:45.413Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: product-specification-filter-on-collection-module-assuming-incorrect-values +locale: en +kiStatus: Backlog +internalReference: 926593 +--- + +## Summary + + +On the Collection Module, the Product Specifications filter is not working properly when the specification has the type "Text" and "Large Text". When this kind of specification is selected, a text box is opened to insert the possible values separated by a comma, tab, or enter. However, when typing only one character, the system assumes it as a value even without separating the terms. + + +## + +## Simulation + + + +1. Create a Product Specification with the type "Text" +2. Go to Collection Module, click on the "More" filter, select "Product Specification" +3. Localize the specification you've created and type anything, see that even one character will become a term of search + + +## + +## Workaround + + +Continue to type until the term is completed and then delete the incorrect terms + + + + + diff --git a/docs/known-issues/en/product-specification-filter-on-the-collection-module-does-not-list-root-category.md b/docs/known-issues/en/product-specification-filter-on-the-collection-module-does-not-list-root-category.md new file mode 100644 index 000000000..1f002cf70 --- /dev/null +++ b/docs/known-issues/en/product-specification-filter-on-the-collection-module-does-not-list-root-category.md @@ -0,0 +1,45 @@ +--- +title: 'Product specification filter on the Collection Module does not list root category' +id: 6ZDaMBc9G5TtuwMJ5b0nuK +status: PUBLISHED +createdAt: 2023-10-12T14:29:57.985Z +updatedAt: 2023-10-12T14:29:58.698Z +publishedAt: 2023-10-12T14:29:58.698Z +firstPublishedAt: 2023-10-12T14:29:58.698Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: product-specification-filter-on-the-collection-module-does-not-list-root-category +locale: en +kiStatus: Backlog +internalReference: 918687 +--- + +## Summary + + +On the collection module, when using the filters to add products, the Product Specification filter does not list the fields registered on the root category + + +## + +## Simulation + + + +- In a collection, on the "More" option, select the Product Specification filter +- A new field will open "Type a category" +- Try to find the root category + + +## + +## Workaround + + +Use the other filters on the module, import the products through a spreadsheet, or add products individually on the UI + + + + diff --git a/docs/known-issues/en/product-specification-import-with-type-text-does-not-trigger-the-products-indexation.md b/docs/known-issues/en/product-specification-import-with-type-text-does-not-trigger-the-products-indexation.md new file mode 100644 index 000000000..afad0b8f9 --- /dev/null +++ b/docs/known-issues/en/product-specification-import-with-type-text-does-not-trigger-the-products-indexation.md @@ -0,0 +1,46 @@ +--- +title: "Product specification import with type 'text' does not trigger the product's indexation" +id: 5eQB7LCCyDbVNQBQvWti33 +status: PUBLISHED +createdAt: 2024-03-12T19:36:58.647Z +updatedAt: 2024-03-12T19:36:59.477Z +publishedAt: 2024-03-12T19:36:59.477Z +firstPublishedAt: 2024-03-12T19:36:59.477Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: product-specification-import-with-type-text-does-not-trigger-the-products-indexation +locale: en +kiStatus: Backlog +internalReference: 998658 +--- + +## Summary + + +When importing product specifications, the types with pre-registered values (such as Checkbox or Radio) trigger the product's indexation, but when the type is "Text" the same does not occur. + + +## + +## Simulation + + + +- Register a field with the type text within the category +- Import a file filled with a new value +- Note that the value will be updated in the Admin, but the product won't be reindexed + + +## + +## Workaround + + +Configure this type of field through Admin or API + + + + + diff --git a/docs/known-issues/en/product-taxpercentage-value-saved-by-searchresolver-is-incorrect-due-to-rounding.md b/docs/known-issues/en/product-taxpercentage-value-saved-by-searchresolver-is-incorrect-due-to-rounding.md index c7e873192..8ebed6462 100644 --- a/docs/known-issues/en/product-taxpercentage-value-saved-by-searchresolver-is-incorrect-due-to-rounding.md +++ b/docs/known-issues/en/product-taxpercentage-value-saved-by-searchresolver-is-incorrect-due-to-rounding.md @@ -3,8 +3,8 @@ title: 'Product taxPercentage value saved by search-resolver is incorrect due to id: 5zalMbGTuKaxpepVEdW3Dt status: PUBLISHED createdAt: 2022-03-21T17:38:14.386Z -updatedAt: 2022-11-25T22:12:35.742Z -publishedAt: 2022-11-25T22:12:35.742Z +updatedAt: 2024-02-16T20:27:03.136Z +publishedAt: 2024-02-16T20:27:03.136Z firstPublishedAt: 2022-03-21T17:38:14.760Z contentType: knownIssue productTeam: Pricing & Promotions @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Pricing & Promotions slug: product-taxpercentage-value-saved-by-searchresolver-is-incorrect-due-to-rounding locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 470143 --- diff --git a/docs/known-issues/en/products-not-being-correctly-matched-when-the-productname-contains-numbers.md b/docs/known-issues/en/products-not-being-correctly-matched-when-the-productname-contains-numbers.md index 5611d38d5..ffc48ad61 100644 --- a/docs/known-issues/en/products-not-being-correctly-matched-when-the-productname-contains-numbers.md +++ b/docs/known-issues/en/products-not-being-correctly-matched-when-the-productname-contains-numbers.md @@ -3,8 +3,8 @@ title: 'Products not being correctly matched when the productName contains numbe id: 7Kr0VtRScH54j04Rh2uuOj status: PUBLISHED createdAt: 2023-03-01T18:55:20.183Z -updatedAt: 2023-03-01T18:55:20.910Z -publishedAt: 2023-03-01T18:55:20.910Z +updatedAt: 2023-10-19T12:08:30.076Z +publishedAt: 2023-10-19T12:08:30.076Z firstPublishedAt: 2023-03-01T18:55:20.910Z contentType: knownIssue productTeam: Marketplace @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Marketplace slug: products-not-being-correctly-matched-when-the-productname-contains-numbers locale: en -kiStatus: Backlog +kiStatus: Fixed internalReference: 762525 --- diff --git a/docs/known-issues/en/products-showing-flag-and-discount-after-promotion-ended.md b/docs/known-issues/en/products-showing-flag-and-discount-after-promotion-ended.md new file mode 100644 index 000000000..504a8ddbf --- /dev/null +++ b/docs/known-issues/en/products-showing-flag-and-discount-after-promotion-ended.md @@ -0,0 +1,42 @@ +--- +title: 'Products showing flag and discount after promotion ended' +id: 21qXD9XIfaxsxCH4jMGLJX +status: PUBLISHED +createdAt: 2024-06-07T19:50:09.302Z +updatedAt: 2024-06-07T19:50:10.154Z +publishedAt: 2024-06-07T19:50:10.154Z +firstPublishedAt: 2024-06-07T19:50:10.154Z +contentType: knownIssue +productTeam: Portal +author: 2mXZkbi0oi061KicTExNjo +tag: Portal +slug: products-showing-flag-and-discount-after-promotion-ended +locale: en +kiStatus: Backlog +internalReference: 383911 +--- + +## Summary + + +Sometimes promotion flags and discounts are displayed on PLP and PLP after the promotion's expiration date. This happens because the promotion doesn't trigger the product indexation, resulting in the wrong exhibition of the discount. + + +## + +## Simulation + + +1- Create a promotion with a flag +2- Set an expiration date +3- Check that the promotion continues to be active on PLP and PDP + + + +## + +## Workaround + + +Reindex the products included in the promotion + diff --git a/docs/known-issues/en/products-with-price-zero-shown-as-unavailable-at-intelligent-search.md b/docs/known-issues/en/products-with-price-zero-shown-as-unavailable-at-intelligent-search.md new file mode 100644 index 000000000..0486827e9 --- /dev/null +++ b/docs/known-issues/en/products-with-price-zero-shown-as-unavailable-at-intelligent-search.md @@ -0,0 +1,42 @@ +--- +title: 'Products with price zero shown as unavailable at Intelligent Search' +id: 4oh4ROvCp7JrfWeSAc0dE0 +status: PUBLISHED +createdAt: 2024-06-05T23:34:05.987Z +updatedAt: 2024-06-05T23:34:07.147Z +publishedAt: 2024-06-05T23:34:07.147Z +firstPublishedAt: 2024-06-05T23:34:07.147Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: products-with-price-zero-shown-as-unavailable-at-intelligent-search +locale: en +kiStatus: Backlog +internalReference: 1045184 +--- + +## Summary + + +Products with price zero are shown as unavailable by the Intelligent Search. Different from a product with no registered price, the price set as zero defines a free product. + + +## + +## Simulation + + +It's possible to simulate the scenario just by changing its price to "$ 0,00". It'll affect the frontend for search results and the APIs. + + +## + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/en/products-with-sku-variations-approved-on-received-skus-are-being-created-with-duplicated-skus-on-the-catalog.md b/docs/known-issues/en/products-with-sku-variations-approved-on-received-skus-are-being-created-with-duplicated-skus-on-the-catalog.md new file mode 100644 index 000000000..45c20b64d --- /dev/null +++ b/docs/known-issues/en/products-with-sku-variations-approved-on-received-skus-are-being-created-with-duplicated-skus-on-the-catalog.md @@ -0,0 +1,48 @@ +--- +title: 'Products with sku variations approved on Received Skus are being created with duplicated skus on the Catalog.' +id: 2RqrBOeHDBZmfmqe6Rowl2 +status: PUBLISHED +createdAt: 2023-08-29T15:50:44.042Z +updatedAt: 2023-08-29T15:50:44.976Z +publishedAt: 2023-08-29T15:50:44.976Z +firstPublishedAt: 2023-08-29T15:50:44.976Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: products-with-sku-variations-approved-on-received-skus-are-being-created-with-duplicated-skus-on-the-catalog +locale: en +kiStatus: Backlog +internalReference: 889676 +--- + +## Summary + + +The seller can send a product with multiple sku variations. +On the marketplace's Received Skus module these skus will appear separately to be approved. +The merchant can manually approve these skus. + +The scenario happening is that some of the skus are being created duplicated on the marketplace's catalog due to a fail on the catalog communication. + + +## + +## Simulation + + +Approve skus on the Received Skus pending area from the same product in short interval of time. +Check in the catalog if some sku was created duplicated + + +## + +## Workaround + + +Approve slowly the skus from the same product to avoid errors on the catalog side. + + + + + diff --git a/docs/known-issues/en/products-with-unitmultiplier-wrongly-flagged-as-with-promotion-for-search-filters.md b/docs/known-issues/en/products-with-unitmultiplier-wrongly-flagged-as-with-promotion-for-search-filters.md new file mode 100644 index 000000000..4be51a718 --- /dev/null +++ b/docs/known-issues/en/products-with-unitmultiplier-wrongly-flagged-as-with-promotion-for-search-filters.md @@ -0,0 +1,45 @@ +--- +title: 'Products with "unitMultiplier" wrongly flagged as "with promotion" for search filters' +id: 2rCi8K01DHsNuYsefE7oR2 +status: PUBLISHED +createdAt: 2024-02-15T22:52:17.434Z +updatedAt: 2024-02-15T22:52:18.189Z +publishedAt: 2024-02-15T22:52:18.189Z +firstPublishedAt: 2024-02-15T22:52:18.189Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: products-with-unitmultiplier-wrongly-flagged-as-with-promotion-for-search-filters +locale: en +kiStatus: Backlog +internalReference: 982830 +--- + +## Summary + + +A product whose selling price is lower than its list price will be flagged as being part of a promotion for search filtering purposes. Products with some unit multiplier may result in a wrong calculation that can affect this comparison, resulting in them wrongly receiving this flag. + + +## + +## Simulation + + +The simulation depends on the occurrence of specific rounding issues, but an example of that is a product with a list price and regular price of $264.20 and a unit multiplier of 3.07. + +Although the list price and regular price are the same, this item will be returned in the search filter "promotion=yes". + + +## + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/en/products-without-stock-on-whitelabel-sellers-are-appearing-in-the-end-of-plp.md b/docs/known-issues/en/products-without-stock-on-whitelabel-sellers-are-appearing-in-the-end-of-plp.md index 037453d30..c92d9c68f 100644 --- a/docs/known-issues/en/products-without-stock-on-whitelabel-sellers-are-appearing-in-the-end-of-plp.md +++ b/docs/known-issues/en/products-without-stock-on-whitelabel-sellers-are-appearing-in-the-end-of-plp.md @@ -3,8 +3,8 @@ title: 'Products without stock on whitelabel sellers are appearing in the end of id: 5WCKWky2gKGTZyp9ydnFnL status: PUBLISHED createdAt: 2022-04-20T15:52:50.807Z -updatedAt: 2022-11-25T21:57:51.904Z -publishedAt: 2022-11-25T21:57:51.904Z +updatedAt: 2024-07-01T18:48:10.012Z +publishedAt: 2024-07-01T18:48:10.012Z firstPublishedAt: 2022-04-20T15:52:51.421Z contentType: knownIssue productTeam: Intelligent Search @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Intelligent Search slug: products-without-stock-on-whitelabel-sellers-are-appearing-in-the-end-of-plp locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 495741 --- diff --git a/docs/known-issues/en/productsku-upload-form-allows-utf16-format-uploaddownload.md b/docs/known-issues/en/productsku-upload-form-allows-utf16-format-uploaddownload.md index c86635453..861eddd45 100644 --- a/docs/known-issues/en/productsku-upload-form-allows-utf16-format-uploaddownload.md +++ b/docs/known-issues/en/productsku-upload-form-allows-utf16-format-uploaddownload.md @@ -3,8 +3,8 @@ title: 'Product/SKU upload form allows UTF-16 format upload/download' id: 3NSxmGXvgFKHd2C4v2EwWV status: PUBLISHED createdAt: 2022-06-08T20:04:18.508Z -updatedAt: 2022-11-25T22:12:28.497Z -publishedAt: 2022-11-25T22:12:28.497Z +updatedAt: 2024-02-16T20:26:55.864Z +publishedAt: 2024-02-16T20:26:55.864Z firstPublishedAt: 2022-06-08T20:04:19.062Z contentType: knownIssue productTeam: Pricing & Promotions @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Pricing & Promotions slug: productsku-upload-form-allows-utf16-format-uploaddownload locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 493402 --- diff --git a/docs/known-issues/en/productsskus-import-does-not-support-lb.md b/docs/known-issues/en/productsskus-import-does-not-support-lb.md index f09f8ddad..9f4cea0dc 100644 --- a/docs/known-issues/en/productsskus-import-does-not-support-lb.md +++ b/docs/known-issues/en/productsskus-import-does-not-support-lb.md @@ -3,8 +3,8 @@ title: "Products&SKUs Import does not support 'lb'" id: 1OjtnFf9MpY1IFzQa8Ua2t status: PUBLISHED createdAt: 2022-06-17T19:38:17.726Z -updatedAt: 2023-01-05T20:03:49.367Z -publishedAt: 2023-01-05T20:03:49.367Z +updatedAt: 2024-02-16T20:29:45.337Z +publishedAt: 2024-02-16T20:29:45.337Z firstPublishedAt: 2022-06-17T19:38:18.052Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: productsskus-import-does-not-support-lb locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 337860 --- diff --git a/docs/known-issues/en/profile-data-loaded-empty-in-the-ui-for-complete-profile-with-ignoreprofiledata.md b/docs/known-issues/en/profile-data-loaded-empty-in-the-ui-for-complete-profile-with-ignoreprofiledata.md new file mode 100644 index 000000000..3293a636a --- /dev/null +++ b/docs/known-issues/en/profile-data-loaded-empty-in-the-ui-for-complete-profile-with-ignoreprofiledata.md @@ -0,0 +1,47 @@ +--- +title: "Profile data loaded empty in the UI for complete profile with 'ignoreProfileData'" +id: 10B1QKgN42sjapDEALmKOp +status: PUBLISHED +createdAt: 2024-04-15T11:41:06.841Z +updatedAt: 2024-04-15T11:41:07.691Z +publishedAt: 2024-04-15T11:41:07.691Z +firstPublishedAt: 2024-04-15T11:41:07.691Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: profile-data-loaded-empty-in-the-ui-for-complete-profile-with-ignoreprofiledata +locale: en +kiStatus: Backlog +internalReference: 1016582 +--- + +## Summary + + +When setting 'ignoreProfileData' via API Ignore profile data on checkout, if the shopper has a complete profile but is not logged in, the data will be loaded empty in the UI. + + +## + +## Simulation + + + +- Send the ignoreProfileData via API Ignore profile data on checkout; +- Add an item to the cart; +- Add an email with a complete profile; no data will be loaded and it'll require login. + + ![](https://vtexhelp.zendesk.com/attachments/token/jVk0tmcR7R4BmaEkDcCedJgBP/?name=image.png) + + +## + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/en/promotion-item-will-not-show-splitted-after-adding-client-preferences-data.md b/docs/known-issues/en/promotion-item-will-not-show-splitted-after-adding-client-preferences-data.md new file mode 100644 index 000000000..dada6b651 --- /dev/null +++ b/docs/known-issues/en/promotion-item-will-not-show-splitted-after-adding-client-preferences-data.md @@ -0,0 +1,46 @@ +--- +title: 'Promotion item will not show splitted after adding client preferences data' +id: 3bme5oDKxbRyQzozUP6XNp +status: PUBLISHED +createdAt: 2023-06-12T20:09:11.042Z +updatedAt: 2024-01-31T15:20:39.646Z +publishedAt: 2024-01-31T15:20:39.646Z +firstPublishedAt: 2023-06-12T20:09:11.600Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: promotion-item-will-not-show-splitted-after-adding-client-preferences-data +locale: en +kiStatus: Backlog +internalReference: 842575 +--- + +## Summary + + +When applying a More for Less promotion, the expected behavior is to separate the promotional item from the regular items, but the items will be grouped after adding client preferences data. + +Depending on the moment the client preferences data is added, it creates an inconsistent experience for the client in the cart, or the order is created with items grouped. + + +## + +## Simulation + + + +- Add items to the cart to get a free or discounted one (the promotion and regular items will be splitted); +- Add client preferences data to the orderForm (the items will be grouped). + + +## + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/en/promotion-subscription-with-week-month-and-day-frequency-not-working-on-recurring-cycles.md b/docs/known-issues/en/promotion-subscription-with-week-month-and-day-frequency-not-working-on-recurring-cycles.md new file mode 100644 index 000000000..8324fc276 --- /dev/null +++ b/docs/known-issues/en/promotion-subscription-with-week-month-and-day-frequency-not-working-on-recurring-cycles.md @@ -0,0 +1,44 @@ +--- +title: 'Promotion subscription with week, month and day frequency not working on recurring cycles' +id: 70DNIBLC5kctaFZSLooOQ7 +status: PUBLISHED +createdAt: 2024-01-12T17:00:50.068Z +updatedAt: 2024-06-20T14:26:39.099Z +publishedAt: 2024-06-20T14:26:39.099Z +firstPublishedAt: 2024-01-12T17:00:50.823Z +contentType: knownIssue +productTeam: Pricing & Promotions +author: 2mXZkbi0oi061KicTExNjo +tag: Pricing & Promotions +slug: promotion-subscription-with-week-month-and-day-frequency-not-working-on-recurring-cycles +locale: en +kiStatus: Backlog +internalReference: 965484 +--- + +## Summary + + +When a subscription promotion is set in the subscription module, the merchant has the possibility of choosing the frequency this promo will apply on the subscription. + +If the frequency chosen is "week" or "day" or "month" the promotion will not apply on the recurring cycles, despite the setup. + + +## + +## Simulation + + + +1. Create a subscription promotion that applies on the first and recurring cycles; +2. Select the week/day/month frequency +3. Check that the recurring orders do not have the subscription applied. + + +## + +## Workaround + + +- + diff --git a/docs/known-issues/en/promotional-price-table-in-large-shopping-carts-can-impact-performance-or-lead-to-timeout-errors.md b/docs/known-issues/en/promotional-price-table-in-large-shopping-carts-can-impact-performance-or-lead-to-timeout-errors.md new file mode 100644 index 000000000..af2e489be --- /dev/null +++ b/docs/known-issues/en/promotional-price-table-in-large-shopping-carts-can-impact-performance-or-lead-to-timeout-errors.md @@ -0,0 +1,52 @@ +--- +title: 'Promotional price table in large shopping carts can impact performance or lead to timeout errors' +id: 22H47mc9qYLdzk2sFkbBut +status: PUBLISHED +createdAt: 2023-12-07T15:47:28.360Z +updatedAt: 2023-12-07T15:57:49.789Z +publishedAt: 2023-12-07T15:57:49.789Z +firstPublishedAt: 2023-12-07T15:47:28.972Z +contentType: knownIssue +productTeam: Pricing & Promotions +author: 2mXZkbi0oi061KicTExNjo +tag: Pricing & Promotions +slug: promotional-price-table-in-large-shopping-carts-can-impact-performance-or-lead-to-timeout-errors +locale: en +kiStatus: Backlog +internalReference: 949389 +--- + +## Summary + + + +When we have a store with promotional price tables created and large shopping carts applying the promotions, it causes slows in the performance of the purchase and leads to timeout errors in the cart. + +Any actions on the cart can trigger errors, such as adding items, editions, input zip code, etc will compromise the performance of the purchase. + +We cannot know for precise which number of promotional price tables being calculated in the cart or the quantity of items added in the cart will start triggering the timeout errors or slowing down the performance, from what was analyzed it can happen with any significant amount. + + + +## + +## Simulation + + + +Create multiple promotional price tables and a shopping cart with many items (here we cannot point a clear number, such as 50 or 100, it depends on the promotions) + + +## + +## Workaround + + + +Unfortunately, we do not have any workarounds for this, +deactivating the promotions and using the price module to insert the prices would help. + + + + + diff --git a/docs/known-issues/en/promotions-and-taxes-restricted-by-shipping-method-doesnt-works-for-whitelabel-sellers.md b/docs/known-issues/en/promotions-and-taxes-restricted-by-shipping-method-doesnt-works-for-whitelabel-sellers.md new file mode 100644 index 000000000..e769b2150 --- /dev/null +++ b/docs/known-issues/en/promotions-and-taxes-restricted-by-shipping-method-doesnt-works-for-whitelabel-sellers.md @@ -0,0 +1,44 @@ +--- +title: "Promotions and taxes restricted by shipping method doesn't works for Whitelabel Sellers" +id: 3ue1kZdbX1mMFqPCkl0tC4 +status: PUBLISHED +createdAt: 2023-08-09T13:25:02.168Z +updatedAt: 2023-08-09T13:26:13.874Z +publishedAt: 2023-08-09T13:26:13.874Z +firstPublishedAt: 2023-08-09T13:25:02.698Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: promotions-and-taxes-restricted-by-shipping-method-doesnt-works-for-whitelabel-sellers +locale: en +kiStatus: Backlog +internalReference: 315485 +--- + +## Summary + + +Promotions and taxes restricted by shipping methods don't work for Whitelabel Sellers. They won't be applied in the simulation request (used for the cart and checkout) because the marketplace request doesn't specify the `selectedSla`, and so their values won't be presented to the user. + +But the order creation process will send this `selectedSla`, where the promotion/tax will be calculated and the values will change. But the divergence between the simulation and the order creation process can block the purchase from being finished since the customer will pay a value, calculated on the simulation request, different than the value calculated on the order creation. + + +## + +## Simulation + + +- create a tax in the Whitelabel Seller that is restricted to some shipping method +- create a cart in the marketplace that will use this seller, and select the shipping method specified before + +The value won't be presented and the order can't be created. + + +## + +## Workaround + + +There's no known workaround to have a tax or promotion restricted by shipping method in a Whitelabel seller. + diff --git a/docs/known-issues/en/promotions-by-order-of-payment-methods-do-not-appear-on-the-product-page.md b/docs/known-issues/en/promotions-by-order-of-payment-methods-do-not-appear-on-the-product-page.md index fa6be455f..b0289609e 100644 --- a/docs/known-issues/en/promotions-by-order-of-payment-methods-do-not-appear-on-the-product-page.md +++ b/docs/known-issues/en/promotions-by-order-of-payment-methods-do-not-appear-on-the-product-page.md @@ -3,8 +3,8 @@ title: 'Promotions by order of payment methods do not appear on the product page id: HZ5IoCFFOhuxU0jQWkMPp status: PUBLISHED createdAt: 2019-08-13T20:45:50.232Z -updatedAt: 2023-03-31T15:44:56.958Z -publishedAt: 2023-03-31T15:44:56.958Z +updatedAt: 2024-07-01T18:48:59.282Z +publishedAt: 2024-07-01T18:48:59.282Z firstPublishedAt: 2019-08-13T21:10:58.244Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: promotions-by-order-of-payment-methods-do-not-appear-on-the-product-page locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 781523 --- diff --git a/docs/known-issues/en/promotions-microrounding-divergence.md b/docs/known-issues/en/promotions-microrounding-divergence.md new file mode 100644 index 000000000..73ad6c8bc --- /dev/null +++ b/docs/known-issues/en/promotions-microrounding-divergence.md @@ -0,0 +1,95 @@ +--- +title: 'Promotions microrounding divergence' +id: 603ZTMtdgi9olc6UiWLfmX +status: PUBLISHED +createdAt: 2023-12-22T18:48:32.438Z +updatedAt: 2023-12-22T18:48:33.176Z +publishedAt: 2023-12-22T18:48:33.176Z +firstPublishedAt: 2023-12-22T18:48:33.176Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: promotions-microrounding-divergence +locale: en +kiStatus: Backlog +internalReference: 957369 +--- + +## Summary + + +The promotions module rounds discounts in up to 3 significative digits, which can, in very specific scenarios, amount to slight divergences in the final price of a cart. + +For instance, let's say we have the following, example scenario: + +Item 1 - $10 +Item 2 - $20 +Item 3 - $32 +____________ +Total - $62 + +And 2 promotions applying in all of them: + +Promotion A - $15 OFF +Promotion B - 10% OFF. + + +Usually, the discount to be calculated is sequential, with the nominal value off coming first: + +$62 - $15 = $47 +Then +$47 * 0.9 = $42.3 + + +However, the discounts are distributed, even for the nominal discount, proportionally in the cart, so what really happens is: + +`item 1`: +Original value = $10 +Nominal discount (15 * 10/62 of the cart) = -$2.41935484 +Percentual expected discount (12.5806452 * 0.9) = -$1.25806452 +Percentual real discount = -$1.258 + +`item 2`: +Original value = $20 +Nominal discount (15 * 20/62 of the cart) = -$4.83870968 +Percentual expected discount (15.1612903 * 0.9) = -$1.51612903 +Percentual real discount = -$1.516 + +`item 3`: +Original value = $32 +Nominal discount (15 * 32/62 of the cart) = -$7.74193548 +Percentual expected discount (24.2580645 * 0.9) = -$2.42580645 +Percentual real discount = -$2.426 + + +🔎 total diference: 0.00006452 + 0.000012903 + 0.000019355 = 0.0000270973 + +We can see, above, that a "micro" difference was created. + +If, several items were added, with distinct prices, to this example cart, this difference could amount to 1 cent (0.01) or more. + + + +## + +## Simulation + + +There are a multitude of ways to eventually recreate the case Fortunately, all of them are extremely specific. + +Given that, it's hard to replicate the issue, but, mostly, it's necesary to create a cart with several (~10+) different items and all of them with 2+ promotions, ideally, one of them being a nominal discount and the other one, a percentual discount. + + + +## + +## Workaround + + +n/a + + + + + diff --git a/docs/known-issues/en/promotions-resulting-in-wrong-sorting-filtering-by-price-or-discount.md b/docs/known-issues/en/promotions-resulting-in-wrong-sorting-filtering-by-price-or-discount.md new file mode 100644 index 000000000..461a3c19c --- /dev/null +++ b/docs/known-issues/en/promotions-resulting-in-wrong-sorting-filtering-by-price-or-discount.md @@ -0,0 +1,39 @@ +--- +title: 'Promotions resulting in wrong sorting/filtering by price or discount' +id: 1qGJByINC3S7ibgiQccVcY +status: PUBLISHED +createdAt: 2023-08-28T17:51:44.627Z +updatedAt: 2023-11-10T18:19:30.796Z +publishedAt: 2023-11-10T18:19:30.796Z +firstPublishedAt: 2023-08-28T17:55:21.450Z +contentType: knownIssue +productTeam: Intelligent Search +author: authors_84 +tag: Intelligent Search +slug: promotions-resulting-in-wrong-sorting-filtering-by-price-or-discount +locale: en +kiStatus: Backlog +internalReference: 888304 +--- + +## Summary + +Product lists and search results may be badly sorted/filtered while using sorting or filtering by price or discount if there are outdated item prices at the index level, even if the storefront is showing the right price. + +The sorting for products is always based on previously indexed information (cold data), while the storefront usually recalculates all the information in runtime (hot data), so the presented prices are always correct in relation to the cart. + +It is expected every price change (and even other changes) will enqueue items to be reindexed so the index is up to date with the new conditions. The issue is that the Promotions module doesn't support sending notifications to the indexing service when a promotion begins or finishes, occasionally resulting in outdated items' prices, where the Search module isn't able to sort/filter the items correctly in comparison to real-time prices. + +Any action that reindexes the item's commercial conditions (like stock changes) will also organically update its price considering the promotion, eventually masking the issue for some items. + +Stores using `simulationBehavior=skip` won't see divergences between items sorting and applied filters in the PLP, as this parameter results in rendering the "cold data" there, but they'll appear while comparing the same item in the PLP with its PDP, which fixedly works like a `simulationBehavior=default`, retrieving updated information in runtime. + + +## Simulation + +The easiest way to see the effects of this issue is to have a list of products sorted by lowest price, create a promotion for a product in the middle of the list, and watch its sorting not change after enabling the promotion, even when it gets cheaper than other products. + +## Workaround + +N/A + diff --git a/docs/known-issues/en/promotions-ui-loading-wrong-currency-information.md b/docs/known-issues/en/promotions-ui-loading-wrong-currency-information.md index fb2458a11..b11aab39c 100644 --- a/docs/known-issues/en/promotions-ui-loading-wrong-currency-information.md +++ b/docs/known-issues/en/promotions-ui-loading-wrong-currency-information.md @@ -3,8 +3,8 @@ title: 'Promotions UI loading wrong currency information' id: 7liSZOtS1Hs2P84bXzRrG9 status: PUBLISHED createdAt: 2022-12-19T14:41:51.129Z -updatedAt: 2022-12-19T14:41:51.903Z -publishedAt: 2022-12-19T14:41:51.903Z +updatedAt: 2024-02-15T12:11:06.893Z +publishedAt: 2024-02-15T12:11:06.893Z firstPublishedAt: 2022-12-19T14:41:51.903Z contentType: knownIssue productTeam: Pricing & Promotions @@ -12,14 +12,13 @@ author: 2mXZkbi0oi061KicTExNjo tag: Pricing & Promotions slug: promotions-ui-loading-wrong-currency-information locale: en -kiStatus: Backlog +kiStatus: Fixed internalReference: 718908 --- ## Summary - When opening the Promotions module very quickly and many times in a row a wrong behavior appears on the UI. The field "Restrict this promotion to seller products" does not load the correct placeholder, instead loads the placeholder "GLOBAL SELECT-A-SELLER..." @@ -34,7 +33,6 @@ When Saving the promotion the final value is not the one expected by the client. ## Simulation - There is not an easy way to reproduce this scenario. Sometimes, when opening the promotions module in different tabs very quickly the behavior happens. Check if the field "Restrict this promotion to seller products" is different to know you've reached the scenario. @@ -44,6 +42,9 @@ Check if the field "Restrict this promotion to seller products" is different to ## Workaround - Close the current promotions UI and open a new one where the behavior is not happening. + + + + diff --git a/docs/known-issues/en/property-blockclass-from-infocard-not-working.md b/docs/known-issues/en/property-blockclass-from-infocard-not-working.md index 17cd7406e..bd5f4137a 100644 --- a/docs/known-issues/en/property-blockclass-from-infocard-not-working.md +++ b/docs/known-issues/en/property-blockclass-from-infocard-not-working.md @@ -3,8 +3,8 @@ title: 'Property blockClass from infoCard not working' id: LTEEWCaZx2unBWSEJFDw6 status: PUBLISHED createdAt: 2023-01-31T19:02:03.835Z -updatedAt: 2023-01-31T19:02:04.299Z -publishedAt: 2023-01-31T19:02:04.299Z +updatedAt: 2024-07-01T18:48:42.227Z +publishedAt: 2024-07-01T18:48:42.227Z firstPublishedAt: 2023-01-31T19:02:04.299Z contentType: knownIssue productTeam: Store Framework @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Store Framework slug: property-blockclass-from-infocard-not-working locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 743730 --- diff --git a/docs/known-issues/en/proportional-shipping-costs-shows-negative-values-when-there-are-promotion-that-split-items-and-free-shipping-applied.md b/docs/known-issues/en/proportional-shipping-costs-shows-negative-values-when-there-are-promotion-that-split-items-and-free-shipping-applied.md new file mode 100644 index 000000000..95de6e42c --- /dev/null +++ b/docs/known-issues/en/proportional-shipping-costs-shows-negative-values-when-there-are-promotion-that-split-items-and-free-shipping-applied.md @@ -0,0 +1,44 @@ +--- +title: 'Proportional shipping costs shows negative values when there are promotion that split items and free shipping applied' +id: 60gzoaN1WQC6OsEymBPdeq +status: PUBLISHED +createdAt: 2023-09-28T22:29:39.597Z +updatedAt: 2023-09-28T22:33:53.751Z +publishedAt: 2023-09-28T22:33:53.751Z +firstPublishedAt: 2023-09-28T22:29:40.382Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: proportional-shipping-costs-shows-negative-values-when-there-are-promotion-that-split-items-and-free-shipping-applied +locale: en +kiStatus: Backlog +internalReference: 909925 +--- + +## Summary + + +When using promotions that split items, such as the "More for Less" type, proportional shipping costs may display negative values. + +This issue is visible when the "More for Less" discount is applied by the seller, and a free shipping promotion is applied by the marketplace, resulting in a discount being given. This behavior causes an infinite loop when attempting to complete a purchase. + + +## + +## Simulation + + +There may be different combinations causing the issue since the weight is used to calculate the proportional shipping costs, making it hard to reproduce. + + +## + +## Workaround + + +Configure the free shipping promotion to be applied by the seller. + + + + diff --git a/docs/known-issues/en/pt-message-is-shown-in-the-license-manager-module.md b/docs/known-issues/en/pt-message-is-shown-in-the-license-manager-module.md index 9e6f3da87..ec534d94f 100644 --- a/docs/known-issues/en/pt-message-is-shown-in-the-license-manager-module.md +++ b/docs/known-issues/en/pt-message-is-shown-in-the-license-manager-module.md @@ -3,8 +3,8 @@ title: 'PT message is shown in the License Manager module' id: 6nC0EfB2pO2pIyH9HEDDAP status: PUBLISHED createdAt: 2022-07-19T19:02:51.412Z -updatedAt: 2022-11-25T21:57:09.655Z -publishedAt: 2022-11-25T21:57:09.655Z +updatedAt: 2024-07-01T18:48:30.289Z +publishedAt: 2024-07-01T18:48:30.289Z firstPublishedAt: 2022-07-19T19:02:52.298Z contentType: knownIssue productTeam: Identity @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Identity slug: pt-message-is-shown-in-the-license-manager-module locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 620782 --- diff --git a/docs/known-issues/en/pubportalpagetype-not-mapping-correctly-when-2-categories-have-the-same-name.md b/docs/known-issues/en/pubportalpagetype-not-mapping-correctly-when-2-categories-have-the-same-name.md index e94a3ba9a..5a7d37f81 100644 --- a/docs/known-issues/en/pubportalpagetype-not-mapping-correctly-when-2-categories-have-the-same-name.md +++ b/docs/known-issues/en/pubportalpagetype-not-mapping-correctly-when-2-categories-have-the-same-name.md @@ -3,8 +3,8 @@ title: '/pub/portal/pagetype not mapping correctly when 2+ categories have the s id: 7ykvMnWt3PhGAqWhEFmnp3 status: PUBLISHED createdAt: 2022-03-18T15:40:04.430Z -updatedAt: 2022-11-25T22:10:11.690Z -publishedAt: 2022-11-25T22:10:11.690Z +updatedAt: 2024-02-16T20:27:59.429Z +publishedAt: 2024-02-16T20:27:59.429Z firstPublishedAt: 2022-03-18T15:40:04.877Z contentType: knownIssue productTeam: Portal @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Portal slug: pubportalpagetype-not-mapping-correctly-when-2-categories-have-the-same-name locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 314551 --- diff --git a/docs/known-issues/en/purchase-cant-be-finished-and-is-stuck-on-freight-type-has-changed.md b/docs/known-issues/en/purchase-cant-be-finished-and-is-stuck-on-freight-type-has-changed.md new file mode 100644 index 000000000..577ac9f00 --- /dev/null +++ b/docs/known-issues/en/purchase-cant-be-finished-and-is-stuck-on-freight-type-has-changed.md @@ -0,0 +1,45 @@ +--- +title: "Purchase can't be finished and is stuck on "freight type has changed"" +id: mgewQ8QmZ3V3dkc7vdJkV +status: PUBLISHED +createdAt: 2023-09-25T13:28:28.121Z +updatedAt: 2024-03-27T14:37:54.335Z +publishedAt: 2024-03-27T14:37:54.335Z +firstPublishedAt: 2023-09-25T13:28:28.557Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: purchase-cant-be-finished-and-is-stuck-on-freight-type-has-changed +locale: en +kiStatus: Backlog +internalReference: 449341 +--- + +## Summary + + +When using any promotion that cause an item split and any two different sellers are selected , clicking 'Buy Now' will display the message 'freight type has changed,' preventing the purchase from being completed. + + +## + +## Simulation + + + +- Configure a "more for less" promotion for example; +- Add to the cart the item from the promotion; +- Add another item from another seller; +- Try to finish the purchase; the message "freight type has changed" will be shown. + + +## + +## Workaround + + +N/A + + + diff --git a/docs/known-issues/en/put-price-overwrites-kit-price-logic.md b/docs/known-issues/en/put-price-overwrites-kit-price-logic.md index 9410e5bb2..afcf6ea6f 100644 --- a/docs/known-issues/en/put-price-overwrites-kit-price-logic.md +++ b/docs/known-issues/en/put-price-overwrites-kit-price-logic.md @@ -3,8 +3,8 @@ title: 'Put Price Overwrites KIT Price Logic' id: 6eUXEJkxQUl6NCiFWrIiFw status: PUBLISHED createdAt: 2022-06-28T16:56:02.848Z -updatedAt: 2022-11-25T22:12:23.543Z -publishedAt: 2022-11-25T22:12:23.543Z +updatedAt: 2023-11-09T13:43:40.623Z +publishedAt: 2023-11-09T13:43:40.623Z firstPublishedAt: 2022-06-28T16:56:03.203Z contentType: knownIssue productTeam: Pricing & Promotions @@ -19,12 +19,35 @@ internalReference: 404486 ## Summary +The KIT price composition should be based upon the calculation of it's components and their quantities. + +That is, a KIT's price should be: +`SKU_KIT_Price= (component_1*qty_1) + (component_2*qty_2) + (...) + (component_n*qty_n)` + +However, there is currently a way to bypass this logic if the user insert a PUT Price directly on the kit sku on the Pricing Module. + + + +## ## Simulation +1. Create a KIT with at least 2 components and set their price and quantities; +2. Check that the KIT price is set according to their logic mentioned above. +3. Update the KIT price on the pricing module by inserting a PUT Price on the kit sku; +4. Check that even when updating the price components and their quantities, the KIT price will remain as the put price set before. + + +## + ## Workaround +Make any changes in the components, a new PUT Price with the new calculation and the correct logic will overwrite it again, then normalizing the "wrong" behavior. + + + + diff --git a/docs/known-issues/en/quantity-selector-component-doesnt-return-to-the-limit-value-when-user-quickly-clicks.md b/docs/known-issues/en/quantity-selector-component-doesnt-return-to-the-limit-value-when-user-quickly-clicks.md index a9d6b6b3d..2c71eed77 100644 --- a/docs/known-issues/en/quantity-selector-component-doesnt-return-to-the-limit-value-when-user-quickly-clicks.md +++ b/docs/known-issues/en/quantity-selector-component-doesnt-return-to-the-limit-value-when-user-quickly-clicks.md @@ -3,8 +3,8 @@ title: "Quantity selector component doesn't return to the limit value when user id: 4QRAzY1A0UD8hOUEkxAawz status: PUBLISHED createdAt: 2022-09-16T16:27:15.880Z -updatedAt: 2022-11-25T22:13:30.254Z -publishedAt: 2022-11-25T22:13:30.254Z +updatedAt: 2024-02-16T20:28:10.783Z +publishedAt: 2024-02-16T20:28:10.783Z firstPublishedAt: 2022-09-16T16:27:16.745Z contentType: knownIssue productTeam: Store Framework @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Store Framework slug: quantity-selector-component-doesnt-return-to-the-limit-value-when-user-quickly-clicks locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 659909 --- diff --git a/docs/known-issues/en/quantity-selector-wont-let-me-change-the-value-by-typing.md b/docs/known-issues/en/quantity-selector-wont-let-me-change-the-value-by-typing.md new file mode 100644 index 000000000..37d5e967b --- /dev/null +++ b/docs/known-issues/en/quantity-selector-wont-let-me-change-the-value-by-typing.md @@ -0,0 +1,48 @@ +--- +title: "Quantity Selector won't let me change the value by typing" +id: 4whARKlTiLQhTluJrIRfO5 +status: PUBLISHED +createdAt: 2024-06-28T15:01:34.187Z +updatedAt: 2024-07-05T16:17:08.672Z +publishedAt: 2024-07-05T16:17:08.672Z +firstPublishedAt: 2024-06-28T15:01:35.225Z +contentType: knownIssue +productTeam: FastStore +author: 2mXZkbi0oi061KicTExNjo +tag: FastStore +slug: quantity-selector-wont-let-me-change-the-value-by-typing +locale: en +kiStatus: Fixed +internalReference: 1057544 +--- + +## Summary + + +The quantity selector component on Faststore is presenting a bug. If the minimum value of a product is 10 and I want to type 15, the selector won't let me delete the 0 because it will let us with 1, and it would be a lower value than the minimum quantity. If I want to type 15 I need to type 150 and then I can delete the 0. + + +## + +## Simulation + + +You can test it on our default store on our documentation page: +https://developers.vtex.com/docs/guides/faststore/molecules-quantity-selector +https://starter.vtex.app/handmade-plastic-chips-9009169/p + +In this case, the minimum value is 1 and the maximum value is 10. +Try typing 2 by deleting the 1 value, it won't let you because once you delete the 1, the value will be lesser than the minimum value. + + +## + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/en/quantityselector-on-stepper-mode-doesnt-refresh-after-reaching-max-available-qunatity.md b/docs/known-issues/en/quantityselector-on-stepper-mode-doesnt-refresh-after-reaching-max-available-qunatity.md index 338a32eaf..263a277ea 100644 --- a/docs/known-issues/en/quantityselector-on-stepper-mode-doesnt-refresh-after-reaching-max-available-qunatity.md +++ b/docs/known-issues/en/quantityselector-on-stepper-mode-doesnt-refresh-after-reaching-max-available-qunatity.md @@ -3,8 +3,8 @@ title: "Quantity-selector on stepper mode doesn't refresh after reaching max ava id: 77bK8oIAPR8LEMtOn6QEqs status: PUBLISHED createdAt: 2022-12-23T12:20:23.568Z -updatedAt: 2022-12-23T12:20:24.148Z -publishedAt: 2022-12-23T12:20:24.148Z +updatedAt: 2024-02-16T20:27:43.811Z +publishedAt: 2024-02-16T20:27:43.811Z firstPublishedAt: 2022-12-23T12:20:24.148Z contentType: knownIssue productTeam: Store Framework @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Store Framework slug: quantityselector-on-stepper-mode-doesnt-refresh-after-reaching-max-available-qunatity locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 704458 --- diff --git a/docs/known-issues/en/receive-and-pickup-tabs-are-displayed-according-to-the-searched-zip-codes-availability.md b/docs/known-issues/en/receive-and-pickup-tabs-are-displayed-according-to-the-searched-zip-codes-availability.md index 2276fbfca..5ada9f921 100644 --- a/docs/known-issues/en/receive-and-pickup-tabs-are-displayed-according-to-the-searched-zip-codes-availability.md +++ b/docs/known-issues/en/receive-and-pickup-tabs-are-displayed-according-to-the-searched-zip-codes-availability.md @@ -21,7 +21,7 @@ internalReference: At present, the possibility to display the "Receive | Pick up" options is subject to a CEP (ZIP code) search in any of the tabs. This means that, if for example you would search for a ZIP code that doesn't offer the pick-up point option in the "Receive" tab, the "Pick-up" tab would not be displayed. -![Captura de Tela 2018-11-21 às 14.25.40](https://images.ctfassets.net/alneenqid6w5/5kj7LZNmpiMsum4OSUc8mC/575006d7f6b4ad87dbeb60dea57b191c/Captura_de_Tela_2018-11-21_a__s_14.25.40.png) +![Captura de Tela 2018-11-21 às 14.25.40](//images.ctfassets.net/alneenqid6w5/5kj7LZNmpiMsum4OSUc8mC/575006d7f6b4ad87dbeb60dea57b191c/Captura_de_Tela_2018-11-21_a__s_14.25.40.png) ## Simulation diff --git a/docs/known-issues/en/received-skus-association-approvals-dont-add-the-sellers-available-sales-channel-on-the-product-when-the-sku-is-sold-by-more-than-1-seller.md b/docs/known-issues/en/received-skus-association-approvals-dont-add-the-sellers-available-sales-channel-on-the-product-when-the-sku-is-sold-by-more-than-1-seller.md index 9027c6639..e857555e8 100644 --- a/docs/known-issues/en/received-skus-association-approvals-dont-add-the-sellers-available-sales-channel-on-the-product-when-the-sku-is-sold-by-more-than-1-seller.md +++ b/docs/known-issues/en/received-skus-association-approvals-dont-add-the-sellers-available-sales-channel-on-the-product-when-the-sku-is-sold-by-more-than-1-seller.md @@ -3,8 +3,8 @@ title: "Received Skus: Association approvals don't add the seller's available sa id: 5ob4jquCm8l84MhX6285h8 status: PUBLISHED createdAt: 2022-04-18T17:15:41.091Z -updatedAt: 2023-05-09T19:06:08.893Z -publishedAt: 2023-05-09T19:06:08.893Z +updatedAt: 2024-02-16T20:25:58.313Z +publishedAt: 2024-02-16T20:25:58.313Z firstPublishedAt: 2022-04-18T17:15:41.436Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: received-skus-association-approvals-dont-add-the-sellers-available-sales-channel-on-the-product-when-the-sku-is-sold-by-more-than-1-seller locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 562472 --- diff --git a/docs/known-issues/en/received-skus-filter-do-not-work-with-special-characters.md b/docs/known-issues/en/received-skus-filter-do-not-work-with-special-characters.md new file mode 100644 index 000000000..d37541734 --- /dev/null +++ b/docs/known-issues/en/received-skus-filter-do-not-work-with-special-characters.md @@ -0,0 +1,49 @@ +--- +title: 'Received Skus filter do not work with special characters' +id: 6aSErtF2Xv5RuKuIHUEEPg +status: PUBLISHED +createdAt: 2023-11-29T17:58:26.201Z +updatedAt: 2023-11-29T17:58:26.900Z +publishedAt: 2023-11-29T17:58:26.900Z +firstPublishedAt: 2023-11-29T17:58:26.900Z +contentType: knownIssue +productTeam: Marketplace +author: 2mXZkbi0oi061KicTExNjo +tag: Marketplace +slug: received-skus-filter-do-not-work-with-special-characters +locale: en +kiStatus: Backlog +internalReference: 944533 +--- + +## Summary + + +When trying to filter the skus on the Received Skus module, the marketplace can choose to filter by seller, category and/or brand. + +However, when selecting a brand that has special characters (like "&" or "+") the result is that there are no skus in that filter, which is not actually correct. + + +## + +## Simulation + + + +1. Filter by one of the options on the Received Skus module; +2. Select a value with special character; +3. Check that the result is no skus; +4. Now search by the value on the search and check that in fact there are some skus. + + +## + +## Workaround + + +No workaround to fix the filter, but using the search could bring a close result of the skus. + + + + + diff --git a/docs/known-issues/en/received-skus-review-tab-missing-products.md b/docs/known-issues/en/received-skus-review-tab-missing-products.md new file mode 100644 index 000000000..bb4a1acea --- /dev/null +++ b/docs/known-issues/en/received-skus-review-tab-missing-products.md @@ -0,0 +1,51 @@ +--- +title: 'Received Skus "Review" tab missing products' +id: 2UM0JQUZVq5o7NHCjmrg8N +status: PUBLISHED +createdAt: 2023-11-23T16:30:51.874Z +updatedAt: 2024-02-01T12:54:26.917Z +publishedAt: 2024-02-01T12:54:26.917Z +firstPublishedAt: 2023-11-23T16:30:52.647Z +contentType: knownIssue +productTeam: Marketplace +author: 2mXZkbi0oi061KicTExNjo +tag: Marketplace +slug: received-skus-review-tab-missing-products +locale: en +kiStatus: Fixed +internalReference: 939877 +--- + +## Summary + + +The offers sent by the sellers can eventually go to the Review tab of the Marketplace's Received Skus depending if they passed or not the Offer Quality rules. + +Once they are on this tab, the seller can update their skus with the correct information (or any new information). + +However, when this happens, the sku changes it's status from "WaitingReview" to "Reviewed", disappearing from the Review tab and the entire Received Skus. + + +## + +## Simulation + + + +1. Set up a "Optional requirements" rule on the Offer Quality module on the marketplace side; +2. Wait for a sku go to the Review tab for not passing the rule; +3. Wait for a sku update on the seller side; +4. Check that the sku is no longer on the Review tab + + +## + +## Workaround + + +Approve the product via API: https://developers.vtex.com/docs/api-reference/marketplace-apis-suggestions#put-/suggestions/-sellerId-/-sellerskuid-/versions/-version-/matches/-matchid- + + + + + diff --git a/docs/known-issues/en/redirects-are-being-counted-multiple-times.md b/docs/known-issues/en/redirects-are-being-counted-multiple-times.md new file mode 100644 index 000000000..2652dcf11 --- /dev/null +++ b/docs/known-issues/en/redirects-are-being-counted-multiple-times.md @@ -0,0 +1,48 @@ +--- +title: 'Redirects are being counted multiple times' +id: 51JfHBdp72duH5cBWMYl0t +status: PUBLISHED +createdAt: 2024-07-16T19:48:36.586Z +updatedAt: 2024-07-16T19:49:42.290Z +publishedAt: 2024-07-16T19:49:42.290Z +firstPublishedAt: 2024-07-16T19:48:37.314Z +contentType: knownIssue +productTeam: CMS +author: 2mXZkbi0oi061KicTExNjo +tag: CMS +slug: redirects-are-being-counted-multiple-times +locale: en +kiStatus: Backlog +internalReference: 1066548 +--- + +## Summary + + +When trying to upload a file with more than 200 redirects, the front gets into a loop and reads those redirects three times. This can lead to more redirects on the error message on the screen or in the loading modal. The redirects are not being duplicated, but we are reading them more than once. + + +## + +## Simulation + + +Try uploading a file with 930 redirects, for example. The loading modal will appear with a higher number than 930: + ![](https://vtexhelp.zendesk.com/attachments/token/vypbPdcFp4KtjVvI5rL4tHQXU/?name=image.png) + +if the file contains an error, you can find a similar error message as this: + ![](https://vtexhelp.zendesk.com/collaboration/graphql/attachments/download/s3-145778c5-53eb-4002-9b91-1b43f7394896/image.png) +This is just a front error, and it is not impacting the upload of redirects itself. + + +## + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/en/redirects-for-preview-links-when-using-in-the-final-of-the-url.md b/docs/known-issues/en/redirects-for-preview-links-when-using-in-the-final-of-the-url.md new file mode 100644 index 000000000..deb97fea9 --- /dev/null +++ b/docs/known-issues/en/redirects-for-preview-links-when-using-in-the-final-of-the-url.md @@ -0,0 +1,44 @@ +--- +title: 'Redirects for preview links when using / in the final of the URL' +id: 7mO7pEA0DMclbWy2pPPUkd +status: PUBLISHED +createdAt: 2023-10-27T19:00:01.248Z +updatedAt: 2023-10-27T19:00:01.916Z +publishedAt: 2023-10-27T19:00:01.916Z +firstPublishedAt: 2023-10-27T19:00:01.916Z +contentType: knownIssue +productTeam: FastStore +author: 2mXZkbi0oi061KicTExNjo +tag: FastStore +slug: redirects-for-preview-links-when-using-in-the-final-of-the-url +locale: en +kiStatus: Backlog +internalReference: 927041 +--- + +## Summary + + +On Faststore, if you access a preview link with the / on the final of the URL the link will be redirected to a page like this https://starter.prd-dv-fastorecloud-eks-n10-use1a.us-east-1.eksctl.io.ingress.vtex.io/s + + +## + +## Simulation + + +Try to access a preview page of the Faststore with a / on the final of the URL, such as https://starter.vtex.app/s/ +It will redirect you to https://starter.prd-dv-fastorecloud-eks-n10-use1a.us-east-1.eksctl.io.ingress.vtex.io/s + + +## + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/en/refid-behavior-not-consistent-between-api-and-ui.md b/docs/known-issues/en/refid-behavior-not-consistent-between-api-and-ui.md new file mode 100644 index 000000000..f4c287c69 --- /dev/null +++ b/docs/known-issues/en/refid-behavior-not-consistent-between-api-and-ui.md @@ -0,0 +1,47 @@ +--- +title: 'RefId behavior not consistent between API and UI' +id: 4007iEJ8bCN96PBY0nsIB4 +status: PUBLISHED +createdAt: 2023-09-29T13:11:04.826Z +updatedAt: 2023-10-20T13:41:48.679Z +publishedAt: 2023-10-20T13:41:48.679Z +firstPublishedAt: 2023-09-29T13:11:05.384Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: refid-behavior-not-consistent-between-api-and-ui +locale: en +kiStatus: Backlog +internalReference: 910050 +--- + +## Summary + + + +Currently, we have two behaviors for the refid code, via API it is not possible to be the same as other products, but via UI it allows us to insert the same value as other products already have. + + +## + +## Simulation + + + +Create a product with a redIf code +Create another product and try to use the same refId code as the other one, via API it won't be possible but via UI it will. + + +## + +## Workaround + + + +If you need to use the same refIds for different products, insert them via UI. + + + + + diff --git a/docs/known-issues/en/regex-conflict-causes-us-to-misidentify-mastercard-as-visa.md b/docs/known-issues/en/regex-conflict-causes-us-to-misidentify-mastercard-as-visa.md new file mode 100644 index 000000000..9d6af6f8d --- /dev/null +++ b/docs/known-issues/en/regex-conflict-causes-us-to-misidentify-mastercard-as-visa.md @@ -0,0 +1,49 @@ +--- +title: 'Regex conflict causes us to misidentify Mastercard as Visa' +id: MzUm8xH6vDeGxWcj6GCbZ +status: PUBLISHED +createdAt: 2023-09-04T17:51:08.019Z +updatedAt: 2023-11-30T15:25:47.066Z +publishedAt: 2023-11-30T15:25:47.066Z +firstPublishedAt: 2023-09-04T17:51:09.705Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: regex-conflict-causes-us-to-misidentify-mastercard-as-visa +locale: en +kiStatus: Backlog +internalReference: 893588 +--- + +## Summary + + +Regex conflict causes us to misidentify the Cards Brand at the checkout. + + +## + +## Simulation + + + +1. Configure two Payment Conditions one for Visa credit card processing and one for Mastercard credit card processing +2. Buy a random item in the store and choose to pay it by credit card. +3. Fill in the card number with the Mastercard BIN 523431 and complete with random numbers. +4. Fill the rest card information with fake data +5. Finish the purchase +6. Go to admin and search for the transaction already created and the payment will be identified as Visa instead of Mastercard + + +## + +## Workaround + + +N/a + + + + + diff --git a/docs/known-issues/en/region-api-returns-seller-list-due-to-cache.md b/docs/known-issues/en/region-api-returns-seller-list-due-to-cache.md new file mode 100644 index 000000000..5d5ab7bcf --- /dev/null +++ b/docs/known-issues/en/region-api-returns-seller-list-due-to-cache.md @@ -0,0 +1,45 @@ +--- +title: 'Region API returns seller list due to cache' +id: 1uDscW8Z3tG4EXS23fCfci +status: PUBLISHED +createdAt: 2024-01-22T17:34:18.690Z +updatedAt: 2024-01-22T17:48:47.576Z +publishedAt: 2024-01-22T17:48:47.576Z +firstPublishedAt: 2024-01-22T17:34:19.518Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: region-api-returns-seller-list-due-to-cache +locale: en +kiStatus: Backlog +internalReference: 969692 +--- + +## Summary + + +When using a subaccount structure with region, if the API Get sellers by region or address is used in both accounts for the same sales channel, and one of them is not available for that sales channel, it will return a seller list due to cache. + + +## + +## Simulation + + + +- Create a new store; +- Set different sales channel for the store; +- Use the API Get sellers by region or address in the store; +- Use again the API for the same sales channel in the other store. + + +## + +## Workaround + + +N/A + + + diff --git a/docs/known-issues/en/regions-api-doesnt-calculate-the-seller-1-correctly-while-requesting-nonwhitelabel-sellers.md b/docs/known-issues/en/regions-api-doesnt-calculate-the-seller-1-correctly-while-requesting-nonwhitelabel-sellers.md index 2d5071075..08393b335 100644 --- a/docs/known-issues/en/regions-api-doesnt-calculate-the-seller-1-correctly-while-requesting-nonwhitelabel-sellers.md +++ b/docs/known-issues/en/regions-api-doesnt-calculate-the-seller-1-correctly-while-requesting-nonwhitelabel-sellers.md @@ -1,10 +1,10 @@ --- title: "Regions API doesn't calculate the "seller 1" correctly while requesting non-whitelabel sellers" id: 20sT9AMMi7Ob5IZc7FeiCB -status: PUBLISHED +status: DRAFT createdAt: 2022-03-28T20:45:27.687Z -updatedAt: 2022-11-25T21:53:57.112Z -publishedAt: 2022-11-25T21:53:57.112Z +updatedAt: 2024-03-14T13:47:34.269Z +publishedAt: firstPublishedAt: 2022-03-28T20:45:28.144Z contentType: knownIssue productTeam: Checkout diff --git a/docs/known-issues/en/registered-users-not-logged-in-cannot-finish-checkout-when-changing-from-delivery-to-pickup-on-the-checkout-page.md b/docs/known-issues/en/registered-users-not-logged-in-cannot-finish-checkout-when-changing-from-delivery-to-pickup-on-the-checkout-page.md new file mode 100644 index 000000000..a7681c358 --- /dev/null +++ b/docs/known-issues/en/registered-users-not-logged-in-cannot-finish-checkout-when-changing-from-delivery-to-pickup-on-the-checkout-page.md @@ -0,0 +1,47 @@ +--- +title: 'Registered users (not logged in) cannot finish checkout when changing from delivery to pick-up on the checkout page' +id: hmQ2riW1Ptjxyhk6gcWxN +status: PUBLISHED +createdAt: 2023-07-28T19:49:16.993Z +updatedAt: 2024-04-17T15:46:57.958Z +publishedAt: 2024-04-17T15:46:57.958Z +firstPublishedAt: 2023-07-28T19:49:17.732Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: registered-users-not-logged-in-cannot-finish-checkout-when-changing-from-delivery-to-pickup-on-the-checkout-page +locale: en +kiStatus: Fixed +internalReference: 870845 +--- + +## Summary + + +When an registered user (not logged in) start the checkout with Delivery as the shipping option, and later changes to pickup, when trying to finish the checkout the error message "The Number field in the shipping attachment is invalid" will appear and not allow to place the order. + + +## + +## Simulation + + + +1. Go to checkout and add a new item +2. Input a zipcode to calculate shipping and keep **Delivery** selected +3. Proceed to checkout and when asked to input an email use one from a registered user +4. Checkout will show a pop-up message informing your personal data was retrieved from past purchases +5. Change from Delivery to Pick-Up and try to complete the order (the error message will show) + + +## + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/en/removing-ean-via-api-is-not-inactivating-skus-without-refids.md b/docs/known-issues/en/removing-ean-via-api-is-not-inactivating-skus-without-refids.md index 0c0b7fa06..84df4c463 100644 --- a/docs/known-issues/en/removing-ean-via-api-is-not-inactivating-skus-without-refids.md +++ b/docs/known-issues/en/removing-ean-via-api-is-not-inactivating-skus-without-refids.md @@ -3,8 +3,8 @@ title: 'Removing EAN via API is not inactivating SKUs without RefIDs' id: 2DIKKs93S41F38c3PrekSO status: PUBLISHED createdAt: 2022-08-01T11:37:52.731Z -updatedAt: 2022-11-25T21:44:12.277Z -publishedAt: 2022-11-25T21:44:12.277Z +updatedAt: 2024-07-01T18:48:35.030Z +publishedAt: 2024-07-01T18:48:35.030Z firstPublishedAt: 2022-08-01T11:37:53.288Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: removing-ean-via-api-is-not-inactivating-skus-without-refids locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 626031 --- diff --git a/docs/known-issues/en/render-component-issues-on-site-editor.md b/docs/known-issues/en/render-component-issues-on-site-editor.md index 100487bd7..b1e5380a9 100644 --- a/docs/known-issues/en/render-component-issues-on-site-editor.md +++ b/docs/known-issues/en/render-component-issues-on-site-editor.md @@ -3,8 +3,8 @@ title: 'Render component issues on site editor' id: 66gcFw8LwnL6WsvuXPRzFn status: PUBLISHED createdAt: 2022-04-19T19:41:08.520Z -updatedAt: 2023-03-10T14:17:10.739Z -publishedAt: 2023-03-10T14:17:10.739Z +updatedAt: 2024-06-21T12:24:51.158Z +publishedAt: 2024-06-21T12:24:51.158Z firstPublishedAt: 2022-04-19T19:41:09.223Z contentType: knownIssue productTeam: CMS @@ -19,7 +19,14 @@ internalReference: 415674 ## Summary -This behavior occurs intermittently, sometimes components are not rendered and sometimes it's rendered twice based on clicks on the page. +Due to the quantity of information on the page, the site editor may have problems when rendering blocks. This behavior occurs intermittently, sometimes components are not rendered and sometimes it's rendered twice. It can happen that no blocks will appear at all on the site editor: + ![](https://vtexhelp.zendesk.com/attachments/token/miNCNkBPcmbXcVHmb9f5HWxIS/?name=image.png) + +Or it can happen with fewer blocks. + +You can also experience a delay after saving new content. The content is saved but the screen will keep loading: + + ![](https://vtexhelp.zendesk.com/attachments/token/BwlA7jzWiWCxYMLOGxMb0N84N/?name=image.png) ## @@ -27,7 +34,9 @@ This behavior occurs intermittently, sometimes components are not rendered and s ## Simulation -Try editing Site Editor, sometimes it won't be rendered and sometimes some blocks will be rendered twice. +1 - Try editing Site Editor, sometimes it won't be rendered and sometimes some blocks will be rendered twice. + +2 - Try saving a content change, the content is saved but the screen will keep loading ## @@ -37,3 +46,5 @@ Try editing Site Editor, sometimes it won't be rendered and sometimes some block No known workaround is available. + + diff --git a/docs/known-issues/en/replacing-orders-with-different-sales-channel.md b/docs/known-issues/en/replacing-orders-with-different-sales-channel.md new file mode 100644 index 000000000..c653ce0e7 --- /dev/null +++ b/docs/known-issues/en/replacing-orders-with-different-sales-channel.md @@ -0,0 +1,45 @@ +--- +title: 'Replacing orders with different Sales Channel' +id: 2gShXcwLLHu7R8JyPjP0W6 +status: PUBLISHED +createdAt: 2024-02-16T13:02:17.686Z +updatedAt: 2024-02-16T13:05:20.998Z +publishedAt: 2024-02-16T13:05:20.998Z +firstPublishedAt: 2024-02-16T13:02:18.609Z +contentType: knownIssue +productTeam: Order Management +author: 2mXZkbi0oi061KicTExNjo +tag: Order Management +slug: replacing-orders-with-different-sales-channel +locale: en +kiStatus: Backlog +internalReference: 982965 +--- + +## Summary + + +We have identified that it is not possible to replace a SKU in the order if the Sales Channel (SC), equal to 1, is not available for the account. + +For example, account A does not have sales channel=1, only SC=2, in the order replacement request we are sending sales channel=1 and not 2. + + +## + +## Simulation + + +Account A, does not have sales channel=1, only SC=2, in the order replacement request, when they request the replacement of a SKU, we are sent sales channel=1 and not 2, therefore, it is not possible to carry out the replacement. + + +## + +## Workaround + + +N/A. + + + + + diff --git a/docs/known-issues/en/replicated-pending-payment-emails.md b/docs/known-issues/en/replicated-pending-payment-emails.md index f46c63d4a..0501a5d52 100644 --- a/docs/known-issues/en/replicated-pending-payment-emails.md +++ b/docs/known-issues/en/replicated-pending-payment-emails.md @@ -3,8 +3,8 @@ title: 'Replicated Pending Payment E-mails' id: 6ibJCSrep1aWEKi1DRTLDv status: PUBLISHED createdAt: 2022-05-18T18:30:57.906Z -updatedAt: 2022-11-25T22:02:18.499Z -publishedAt: 2022-11-25T22:02:18.499Z +updatedAt: 2024-02-16T20:29:35.766Z +publishedAt: 2024-02-16T20:29:35.766Z firstPublishedAt: 2022-05-18T18:30:58.383Z contentType: knownIssue productTeam: Order Management @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Order Management slug: replicated-pending-payment-emails locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 348932 --- diff --git a/docs/known-issues/en/request-routing-is-inconsistent-when-running-ab-tests.md b/docs/known-issues/en/request-routing-is-inconsistent-when-running-ab-tests.md new file mode 100644 index 000000000..020334809 --- /dev/null +++ b/docs/known-issues/en/request-routing-is-inconsistent-when-running-ab-tests.md @@ -0,0 +1,38 @@ +--- +title: 'Request routing is inconsistent when running A/B tests' +id: 5ukS8DTwmWsM0fNWQLYFQ1 +status: PUBLISHED +createdAt: 2023-11-08T21:42:53.184Z +updatedAt: 2023-11-08T21:45:26.642Z +publishedAt: 2023-11-08T21:45:26.642Z +firstPublishedAt: 2023-11-08T21:42:53.723Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: request-routing-is-inconsistent-when-running-ab-tests +locale: en +kiStatus: Backlog +internalReference: 931246 +--- + +## Summary + + +Store navigation HTTP requests do not honor the workspace selection cookie during the session. In fact, during a single session, a user can receive responses from all workspaces being tested. + +## Simulation + +1. Create an A/B test in your store using the VTEX IO CLI +2. Open the "Application" tab in Chrome DevTools (or equivalent in your browser) + 1. Navigate through the store and clear your `VtexWorkspace` cookie after every click + 2. You should see values change eventually, even though the session cookie did not change +3. Open the "Network" tab in Chrome DevTools (or equivalent in your browser) + 1. Navigate through the store and observe the HTTP requests that are made + 2. You should see that the `workspace` query string is set to different values throughout the session + +## Workaround + +There is no workaround available. A/B testing is not recommended and their results should not be considered correct until this Known Issue is fixed. + + diff --git a/docs/known-issues/en/reserved-stock-in-invoiced-orders.md b/docs/known-issues/en/reserved-stock-in-invoiced-orders.md index 55a91e235..fccf1eb79 100644 --- a/docs/known-issues/en/reserved-stock-in-invoiced-orders.md +++ b/docs/known-issues/en/reserved-stock-in-invoiced-orders.md @@ -1,10 +1,10 @@ --- title: 'Reserved stock in invoiced orders' id: TfDOKEybi6eSAEoCEEAqg -status: PUBLISHED +status: DRAFT createdAt: 2017-06-13T18:43:58.606Z -updatedAt: 2022-12-22T14:51:09.663Z -publishedAt: 2022-12-22T14:51:09.663Z +updatedAt: 2023-10-17T15:29:19.908Z +publishedAt: firstPublishedAt: 2017-06-14T00:07:07.051Z contentType: knownIssue productTeam: Post-purchase diff --git a/docs/known-issues/en/returned-itens-with-same-skuid-on-different-uniqueid-arrays-it-is-not-visible-properly.md b/docs/known-issues/en/returned-itens-with-same-skuid-on-different-uniqueid-arrays-it-is-not-visible-properly.md new file mode 100644 index 000000000..36a69871e --- /dev/null +++ b/docs/known-issues/en/returned-itens-with-same-skuid-on-different-uniqueid-arrays-it-is-not-visible-properly.md @@ -0,0 +1,43 @@ +--- +title: 'Returned Itens with same SkuId on different UniqueId arrays it is not visible properly' +id: 65uUpH4uSicaDzruCIBaTq +status: PUBLISHED +createdAt: 2024-06-14T20:48:37.328Z +updatedAt: 2024-06-14T20:48:38.207Z +publishedAt: 2024-06-14T20:48:38.207Z +firstPublishedAt: 2024-06-14T20:48:38.207Z +contentType: knownIssue +productTeam: Order Management +author: 2mXZkbi0oi061KicTExNjo +tag: Order Management +slug: returned-itens-with-same-skuid-on-different-uniqueid-arrays-it-is-not-visible-properly +locale: en +kiStatus: Backlog +internalReference: 1050294 +--- + +## Summary + + +Our integrated systems (OMS/SNO/UI) was not designed to use the same info for correlation to shows the correct information when an iten with the same SKU was crated on different uniqueid array. It happens because some systems uses skuid and others itemindex. + + +## + +## Simulation + + +Create an order with a more than one quantity items, creating an order with more than one array of itens with same skuid. Invoice the order and on return pages will be possible to see that the item has no information about diferences between each one. + + +## + +## Workaround + + +There is no workarround for that. + + + + + diff --git a/docs/known-issues/en/reward-value-not-added-or-have-a-different-value-added-to-gift-card.md b/docs/known-issues/en/reward-value-not-added-or-have-a-different-value-added-to-gift-card.md index 8c3e07c20..c24ddbe3a 100644 --- a/docs/known-issues/en/reward-value-not-added-or-have-a-different-value-added-to-gift-card.md +++ b/docs/known-issues/en/reward-value-not-added-or-have-a-different-value-added-to-gift-card.md @@ -3,8 +3,8 @@ title: 'Reward value not added or have a different value added to gift card' id: 3i9TwGKpYOkwnHUXDON9V7 status: PUBLISHED createdAt: 2023-06-14T16:06:37.154Z -updatedAt: 2023-06-14T16:06:37.696Z -publishedAt: 2023-06-14T16:06:37.696Z +updatedAt: 2023-06-27T12:44:59.727Z +publishedAt: 2023-06-27T12:44:59.727Z firstPublishedAt: 2023-06-14T16:06:37.696Z contentType: knownIssue productTeam: Checkout @@ -19,7 +19,7 @@ internalReference: 844079 ## Summary -Reward value may not be or have a different value added to the shopper's gift card. +Reward value may not be or have a different value added to the shopper's gift card when the promotion is configured to apply the reward amount when the order status changes to payment approved. ## @@ -28,7 +28,7 @@ Reward value may not be or have a different value added to the shopper's gift ca -- Create a reward value promotion; +- Create a reward value promotion to apply when the order status changes to payment approved; - Finish a purchase; - Check the interactions in Order Details in admin; there will not be the message "_XX added to the user's fidelity program_" @@ -38,7 +38,9 @@ Reward value may not be or have a different value added to the shopper's gift ca ## Workaround -Select via admin the "Gift Cards" option in the menu, select the shopper's gift card, and click on "Statement" under the Actions column to add the proper value. + +- Select via admin the "Gift Cards" option in the menu, select the shopper's gift card, and click on "Statement" under the Actions column to add the proper value; +- Configure the reward value promotion to apply when the order status changes to invoiced. diff --git a/docs/known-issues/en/rewriter-is-not-receiving-url-updates.md b/docs/known-issues/en/rewriter-is-not-receiving-url-updates.md new file mode 100644 index 000000000..29d0f32de --- /dev/null +++ b/docs/known-issues/en/rewriter-is-not-receiving-url-updates.md @@ -0,0 +1,59 @@ +--- +title: 'Rewriter is not receiving URL updates' +id: 4c3S9s57SzQCv8zv4L77Fu +status: PUBLISHED +createdAt: 2024-07-16T19:24:56.813Z +updatedAt: 2024-07-16T19:24:57.773Z +publishedAt: 2024-07-16T19:24:57.773Z +firstPublishedAt: 2024-07-16T19:24:57.773Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: rewriter-is-not-receiving-url-updates +locale: en +kiStatus: Backlog +internalReference: 1066527 +--- + +## Summary + + +When a URL is changed/deleted on the catalog, the rewriter does not receive this change. Since the rewriter is not notified about it, the URL is still pointing to the wrong type, which can also lead to problems on the IS. + +This can also happen when creating new category/subcategory routes on the catalog. The rewriter sometimes will need you to run the bootstrap query to receive those routes. + + +## + +## Simulation + + +Try deleting an existing brand from the catalog +Run the mutation to see how this path is being received on the rewriter + + {internal{ get(path:"/brand"){   from   declarer   query   disableSitemapEntry }}} + +If you look for that brand on the storefront, it will still be pointing to a `map=b` + +You can also check how this path is being returned on the pageType; if it is a fullText, the pageType was updated, and the rewriter didn't. + + +## + +## Workaround + + +Try deleting the route manually from the rewriter: + + mutation{ internal{   delete(path:"/path"){     from     id     resolveAs   } }} + + +Try running the bootstrap query to update the rewriter: + + {bootstrap { brands categories}} + + + + + diff --git a/docs/known-issues/en/roundingmode-ceilingfloor-not-working-properly-among-items-with-unitmultiplier-other-than-1.md b/docs/known-issues/en/roundingmode-ceilingfloor-not-working-properly-among-items-with-unitmultiplier-other-than-1.md new file mode 100644 index 000000000..0f0d1794f --- /dev/null +++ b/docs/known-issues/en/roundingmode-ceilingfloor-not-working-properly-among-items-with-unitmultiplier-other-than-1.md @@ -0,0 +1,54 @@ +--- +title: 'roundingmode ceiling/floor not working properly among items with unitmultiplier other than 1' +id: 5KzOM5kEp8QpkBTX7hdil1 +status: PUBLISHED +createdAt: 2024-01-18T17:53:08.668Z +updatedAt: 2024-01-18T17:53:09.229Z +publishedAt: 2024-01-18T17:53:09.229Z +firstPublishedAt: 2024-01-18T17:53:09.229Z +contentType: knownIssue +productTeam: Pricing & Promotions +author: 2mXZkbi0oi061KicTExNjo +tag: Pricing & Promotions +slug: roundingmode-ceilingfloor-not-working-properly-among-items-with-unitmultiplier-other-than-1 +locale: en +kiStatus: Backlog +internalReference: 968349 +--- + +## Summary + + + +It is possible to set, via task for the product team, to change how the discount value is rounded in the cart. +In a scenario where the account is using a ceiling or floor rounding mode, this rounding won't work properly with items with unitmultiplier other than 1. + +That's because the unitMultiplier of this item is 100.0. When RnB rounds up the discount value for the checkout, it rounds up the unit price. So it takes the value of a small unit and rounds it up. Then it takes the entire discount, divides it by the quantity times the unitMultiplier, and rounds it up to two decimal places. +As RnB only takes into account two decimal places, it either rounds to 0.01 or 0.02. + + +## + +## Simulation + + + +Example: +Total discount: -3.96 +Unit discount = -3.96 / (2*100) = -0.0198 + +So, which item will take 0.0198% of the discount, instead of 3,96% + + +## + +## Workaround + + + +A valid workaround would be set back to no roundingMode, so the problem will stop happening. + + + + + diff --git a/docs/known-issues/en/route-prioritization-does-not-offer-the-best-option-in-terms-of-quantity-of-packages-and-items.md b/docs/known-issues/en/route-prioritization-does-not-offer-the-best-option-in-terms-of-quantity-of-packages-and-items.md new file mode 100644 index 000000000..e4c650b4c --- /dev/null +++ b/docs/known-issues/en/route-prioritization-does-not-offer-the-best-option-in-terms-of-quantity-of-packages-and-items.md @@ -0,0 +1,44 @@ +--- +title: 'Route prioritization does not offer the best option in terms of quantity of packages and items' +id: 4verafDuoFnC5vGDI4UV1m +status: PUBLISHED +createdAt: 2023-10-30T18:28:52.771Z +updatedAt: 2023-10-30T18:28:53.648Z +publishedAt: 2023-10-30T18:28:53.648Z +firstPublishedAt: 2023-10-30T18:28:53.648Z +contentType: knownIssue +productTeam: Logistics +author: 2mXZkbi0oi061KicTExNjo +tag: Logistics +slug: route-prioritization-does-not-offer-the-best-option-in-terms-of-quantity-of-packages-and-items +locale: en +kiStatus: Backlog +internalReference: 927747 +--- + +## Summary + + +In Logistics, the first tiebreaker criteria when the system is choosing the route (warehouse + dock + shipping policy), is related to the number of packages needed for this specific route, less package means that the route should be better. +Although, the system can't consider the relationship between the number of package and number of items in each package. +This means that for an example an order with 2 package and 2 items, can be prioritise when it has an available route that deliveries only 1 package with all the items. + + +## + +## Simulation + + +There is no easy way to simulate this scenario, as this is very specific and the system can behave differently in each case, but we have an example very clear where the system choose the SLA that divides the package in 2 instead of offering the SLA with only 1 package. + + +## + +## Workaround + + +The merchant can separate the warehouse + dock + shipping policy, with different shipping method name, in order to not depend on the prioritization of the route. + + + + diff --git a/docs/known-issues/en/sales-channel-configured-in-b2b-settings-is-not-assigned-after-approving-organizations.md b/docs/known-issues/en/sales-channel-configured-in-b2b-settings-is-not-assigned-after-approving-organizations.md new file mode 100644 index 000000000..e6676b566 --- /dev/null +++ b/docs/known-issues/en/sales-channel-configured-in-b2b-settings-is-not-assigned-after-approving-organizations.md @@ -0,0 +1,51 @@ +--- +title: 'Sales channel configured in B2B Settings is not assigned after approving Organizations' +id: 7kxMtk2YHJdk5uPdj5wBs5 +status: PUBLISHED +createdAt: 2023-07-21T20:03:44.671Z +updatedAt: 2023-07-21T20:03:45.295Z +publishedAt: 2023-07-21T20:03:45.295Z +firstPublishedAt: 2023-07-21T20:03:45.295Z +contentType: knownIssue +productTeam: B2B +author: 2mXZkbi0oi061KicTExNjo +tag: B2B +slug: sales-channel-configured-in-b2b-settings-is-not-assigned-after-approving-organizations +locale: en +kiStatus: Backlog +internalReference: 866933 +--- + +## Summary + + +The sales channel configured in B2B Organizations Settings is not saved in the Organization Details. + + +## + +## Simulation + + + +- Configure a default sales channel in B2B Organizations Settings; +- Create an Organization Request; +- Approve the Organization Request; +- Check the Organization details; it won't have any sales channel assigned. + + +## + +## Workaround + + + +- Assign the sales channel to the organization via admin; +- Create a trigger for the organizations entity's schema: + + "v-triggers": [{ "name": "define-salesChannel-default", "active": true, "condition": "salesChannel is null", "action": { "type": "save", "dataEntity": "organizations", "json": { "id": "{!id}", "salesChannel": "{add here the salesChannelId defined in B2B Organizations Settings}" } } }] + + + + + diff --git a/docs/known-issues/en/schema-validation-failing-for-custom-types-in-headless-cms.md b/docs/known-issues/en/schema-validation-failing-for-custom-types-in-headless-cms.md new file mode 100644 index 000000000..ed3707ea7 --- /dev/null +++ b/docs/known-issues/en/schema-validation-failing-for-custom-types-in-headless-cms.md @@ -0,0 +1,49 @@ +--- +title: 'Schema validation failing for custom types in Headless CMS' +id: 2dcDsFQkqbNqJZXEzztQ11 +status: PUBLISHED +createdAt: 2023-09-19T21:43:59.145Z +updatedAt: 2023-09-19T21:43:59.945Z +publishedAt: 2023-09-19T21:43:59.945Z +firstPublishedAt: 2023-09-19T21:43:59.945Z +contentType: knownIssue +productTeam: CMS +author: 2mXZkbi0oi061KicTExNjo +tag: CMS +slug: schema-validation-failing-for-custom-types-in-headless-cms +locale: en +kiStatus: Backlog +internalReference: 903687 +--- + +## Summary + + + +We have failing schema validations in required fields without default value in Headless CMS for custom page types, the lib that we use is considering it failing but the required fields are filled correctly + + +## + +## Simulation + + + +Create a schema structure for a specific page with a required field and don't put a default value for this required field + + + ..."required": ["field1"],"properties": { "field1": { "title": "Field", "type": "string", "description": "Some description" }}... + + + +## + +## Workaround + + +Put a default value in the required fields + + + + + diff --git a/docs/known-issues/en/scroll-issue-when-zooming-after-search-page-render.md b/docs/known-issues/en/scroll-issue-when-zooming-after-search-page-render.md new file mode 100644 index 000000000..41878c2c6 --- /dev/null +++ b/docs/known-issues/en/scroll-issue-when-zooming-after-search-page-render.md @@ -0,0 +1,47 @@ +--- +title: 'Scroll issue when zooming after search page render' +id: 2FcX9UNvBOanE3EhH9q0DT +status: PUBLISHED +createdAt: 2024-02-08T16:51:28.278Z +updatedAt: 2024-03-06T14:17:07.639Z +publishedAt: 2024-03-06T14:17:07.639Z +firstPublishedAt: 2024-02-08T16:51:29.011Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: scroll-issue-when-zooming-after-search-page-render +locale: en +kiStatus: Fixed +internalReference: 979464 +--- + +## Summary + + + +When changing the viewport or zooming the screen on search pages after the first load, it's not allowed to scroll the page properly. + + +## + +## Simulation + + + + +- Load your search page +- Change your browser's zoom +- Try to scroll the page + + +## + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/en/scroll-issues-when-swiping-in-mobile-in-quick-view-when-theres-a-slider-layout-on-background.md b/docs/known-issues/en/scroll-issues-when-swiping-in-mobile-in-quick-view-when-theres-a-slider-layout-on-background.md new file mode 100644 index 000000000..5bb34bd0b --- /dev/null +++ b/docs/known-issues/en/scroll-issues-when-swiping-in-mobile-in-quick-view-when-theres-a-slider-layout-on-background.md @@ -0,0 +1,48 @@ +--- +title: "Scroll issues when swiping in mobile in quick view when there's a slider layout on background" +id: 5B7g5Wt1iyh0BLwIUprO2C +status: PUBLISHED +createdAt: 2024-02-20T17:58:53.942Z +updatedAt: 2024-02-20T17:58:54.806Z +publishedAt: 2024-02-20T17:58:54.806Z +firstPublishedAt: 2024-02-20T17:58:54.806Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: scroll-issues-when-swiping-in-mobile-in-quick-view-when-theres-a-slider-layout-on-background +locale: en +kiStatus: Backlog +internalReference: 985097 +--- + +## Summary + + +When swiping a product image in quick view on mobile when there's a slider layout in the background, both sliders are going to move to the next instead of just the image in quick view + + +## + +## Simulation + + + + +- Open a quick view on mobile with a slider layout on the background +- Try swiping the product image + +The expected behavior is that not only the product image from quick view will change, but also the products in slider layout/shelf + + +## + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/en/search-analytics-duplicated-events.md b/docs/known-issues/en/search-analytics-duplicated-events.md new file mode 100644 index 000000000..045a2d4b5 --- /dev/null +++ b/docs/known-issues/en/search-analytics-duplicated-events.md @@ -0,0 +1,60 @@ +--- +title: 'Search Analytics duplicated events' +id: 48h3ObR7qqRHvU36weCvjC +status: PUBLISHED +createdAt: 2023-03-15T19:40:23.229Z +updatedAt: 2023-09-20T18:49:19.673Z +publishedAt: 2023-09-20T18:49:19.673Z +firstPublishedAt: 2023-03-15T19:40:23.835Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: search-analytics-duplicated-events +locale: en +kiStatus: Fixed +internalReference: 771986 +--- + +## Summary + + +Some events of the Intelligent Search reports are duplicated, which can impact the analytics view on the search admin module. + + +#### FAQ + +**1. Does it affect all VTEX events (e.g., Request Capture, Admin Home page dashboards, etc.)?** + +No, Intelligent Search analytics are calculated differently and independently from those metrics and events for now. This issue only affects the Search > Analytics page. + +**2. Are all metrics being over-computed?** + +Yes, all raw metrics shown on the Search > Analytics page are being over-computed at the moment. + +Those are: search count, clicks on a term, unique clicks on a term, count of transactions after a term is searched and revenue generated from those transactions, click-through rate, and conversion. + +**3. Was the “Export to CSV” data also affected?** + +Yes, data exported to CSV is also impacted by the over-computed data. + +**4. Does this affect the Search Relevance algorithm and search results?** + +No, although the search relevance algorithm also uses the analytics events to calculate the product popularity score, it does not use the aggregated metrics. + + +## + +## Simulation + + +The scenario can be seen when checking the search admin page for the reports/analytics. + + +## + +## Workaround + + +N/A + diff --git a/docs/known-issues/en/search-analytics-report-divergences-between-versions-withwithout-funnel-metrics.md b/docs/known-issues/en/search-analytics-report-divergences-between-versions-withwithout-funnel-metrics.md new file mode 100644 index 000000000..23e1a8b56 --- /dev/null +++ b/docs/known-issues/en/search-analytics-report-divergences-between-versions-withwithout-funnel-metrics.md @@ -0,0 +1,46 @@ +--- +title: 'Search analytics report divergences between versions with/without funnel metrics' +id: 33lXZb4Nr2NOPgW2Cth9ry +status: PUBLISHED +createdAt: 2024-02-09T19:01:45.952Z +updatedAt: 2024-02-09T19:01:46.857Z +publishedAt: 2024-02-09T19:01:46.857Z +firstPublishedAt: 2024-02-09T19:01:46.857Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: search-analytics-report-divergences-between-versions-withwithout-funnel-metrics +locale: en +kiStatus: Backlog +internalReference: 980297 +--- + +## Summary + + +The search analytics report exported as CSV may diverge between its version with funnel metrics and its version without. + +The regular report (without funnel metrics) is exported using the same method as the data presented on the page itself, but the export with funnel metrics uses a different method to compute additional data, which sometimes can result in different information. + + +## + +## Simulation + + +Export the two versions of the report for the same period and compare the listed search terms and the first columns between them. + + + +## + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/en/search-api-not-returning-showifnotavailabletrue-skus-for-fqspecificationfilter-queries.md b/docs/known-issues/en/search-api-not-returning-showifnotavailabletrue-skus-for-fqspecificationfilter-queries.md index 5ff22c5a3..9c17c36f9 100644 --- a/docs/known-issues/en/search-api-not-returning-showifnotavailabletrue-skus-for-fqspecificationfilter-queries.md +++ b/docs/known-issues/en/search-api-not-returning-showifnotavailabletrue-skus-for-fqspecificationfilter-queries.md @@ -3,8 +3,8 @@ title: 'Search API not returning showIfNotAvailable=true SKUs for &fq=specificat id: 7p26JmS8pyPA8H0b1QJHyU status: PUBLISHED createdAt: 2022-06-28T16:55:27.329Z -updatedAt: 2022-11-25T22:10:15.920Z -publishedAt: 2022-11-25T22:10:15.920Z +updatedAt: 2024-02-16T20:29:43.164Z +publishedAt: 2024-02-16T20:29:43.164Z firstPublishedAt: 2022-06-28T16:55:28.384Z contentType: knownIssue productTeam: Portal @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Portal slug: search-api-not-returning-showifnotavailabletrue-skus-for-fqspecificationfilter-queries locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 336896 --- diff --git a/docs/known-issues/en/search-api-not-working-properly-after-login-in-using-the-call-center-operator.md b/docs/known-issues/en/search-api-not-working-properly-after-login-in-using-the-call-center-operator.md index 3c58127be..e397a7264 100644 --- a/docs/known-issues/en/search-api-not-working-properly-after-login-in-using-the-call-center-operator.md +++ b/docs/known-issues/en/search-api-not-working-properly-after-login-in-using-the-call-center-operator.md @@ -3,8 +3,8 @@ title: 'Search API not working properly after login in using the Call Center Ope id: 3YxbokaDhYnthzy1dc5VHs status: PUBLISHED createdAt: 2022-01-21T18:24:15.316Z -updatedAt: 2022-11-25T22:11:01.363Z -publishedAt: 2022-11-25T22:11:01.363Z +updatedAt: 2024-02-16T20:29:54.425Z +publishedAt: 2024-02-16T20:29:54.425Z firstPublishedAt: 2022-03-16T16:50:03.972Z contentType: knownIssue productTeam: Portal @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Portal slug: search-api-not-working-properly-after-login-in-using-the-call-center-operator locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 304586 --- diff --git a/docs/known-issues/en/search-autocomplete-providing-outdated-url-after-navigating-through-suggestions.md b/docs/known-issues/en/search-autocomplete-providing-outdated-url-after-navigating-through-suggestions.md new file mode 100644 index 000000000..90ae28a15 --- /dev/null +++ b/docs/known-issues/en/search-autocomplete-providing-outdated-url-after-navigating-through-suggestions.md @@ -0,0 +1,42 @@ +--- +title: 'Search autocomplete providing outdated URL after navigating through suggestions' +id: 168oT3vpuAcRdZbE7sahtF +status: PUBLISHED +createdAt: 2024-01-19T01:28:08.775Z +updatedAt: 2024-01-19T01:28:09.627Z +publishedAt: 2024-01-19T01:28:09.627Z +firstPublishedAt: 2024-01-19T01:28:09.627Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: search-autocomplete-providing-outdated-url-after-navigating-through-suggestions +locale: en +kiStatus: Backlog +internalReference: 968604 +--- + +## Summary + + +At the component "search-bar" with "autocomplete-result-list.v2", hovering the search suggestions will also change the suggested products as well as the text from the "see all {n} products" to mention the selected search, but the hyperlink from "see all" follows the original search term instead of the selected. + + +## + +## Simulation + + + +- search for a partial term +- hover the mouse over suggested terms +- click on "see all products" + + +## + +## Workaround + + +N/A + diff --git a/docs/known-issues/en/search-banners-not-following-the-operator-and-for-trigger-conditions.md b/docs/known-issues/en/search-banners-not-following-the-operator-and-for-trigger-conditions.md new file mode 100644 index 000000000..ce86b1486 --- /dev/null +++ b/docs/known-issues/en/search-banners-not-following-the-operator-and-for-trigger-conditions.md @@ -0,0 +1,52 @@ +--- +title: 'Search banners not following the operator "AND" for trigger conditions' +id: 4nQLt5q3Mz2DxvBIyZknXj +status: PUBLISHED +createdAt: 2024-06-20T21:17:46.485Z +updatedAt: 2024-06-20T21:17:47.308Z +publishedAt: 2024-06-20T21:17:47.308Z +firstPublishedAt: 2024-06-20T21:17:47.308Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: search-banners-not-following-the-operator-and-for-trigger-conditions +locale: en +kiStatus: Backlog +internalReference: 1053614 +--- + +## Summary + + +Conditions for search banners (managed via "/admin/search/v4/banners/") don't support the operator "AND" as presented in their trigger rules. The UI is wrong, and the operator behaves as "OR" fixedly. + +Any of the conditions filled there will be enough to present the banner on the page (PLP). + +Be mindful that setting a department there (category level 1) will apply the banner on any of its subcategories, as this is part of the full category path. + + +## + +## Simulation + + +Create a banner with the following trigger rules: + +- where "department" is "appliances" +- **and**"category" is "refrigerators" + +The banner will not be restricted to the full category path "/appliances/refrigerators?map=c,c". It will be applied in the department and its subcategories, and any category named "refrigerators", even if it's not part of this specific department. + + +## + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/en/search-by-ean-not-working-on-received-skus.md b/docs/known-issues/en/search-by-ean-not-working-on-received-skus.md index cf6f1fcda..5ccadb63d 100644 --- a/docs/known-issues/en/search-by-ean-not-working-on-received-skus.md +++ b/docs/known-issues/en/search-by-ean-not-working-on-received-skus.md @@ -1,18 +1,18 @@ --- title: 'Search by EAN not working on Received Skus' id: PKdNXxjVPFbJbVBSTFvep -status: DRAFT +status: PUBLISHED createdAt: 2022-01-26T19:24:01.975Z -updatedAt: 2022-01-31T18:31:27.337Z -publishedAt: +updatedAt: 2024-02-16T20:24:48.686Z +publishedAt: 2024-02-16T20:24:48.686Z firstPublishedAt: 2022-01-26T19:25:13.218Z contentType: knownIssue productTeam: Marketplace author: 2mXZkbi0oi061KicTExNjo -tag: +tag: Marketplace slug: search-by-ean-not-working-on-received-skus locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 510907 --- @@ -27,17 +27,23 @@ The Received Skus search feature allows the marketplace to search for a product Currently, the EAN search is not behaving as expected by not giving any results. +## ## Simulation -Try to find a sku by searching it using it's EAN. +Try to find a sku by searching for it using it's EAN. The result should be the sku instead of a blank area. +## ## Workaround Use the other search criteria, such as Sku Name or ID. + + + + diff --git a/docs/known-issues/en/search-has-no-products-if-seller-1-name-in-the-seller-management-differs-from-trading-name-in-account-management-when-using-b2b-suite.md b/docs/known-issues/en/search-has-no-products-if-seller-1-name-in-the-seller-management-differs-from-trading-name-in-account-management-when-using-b2b-suite.md new file mode 100644 index 000000000..124328f81 --- /dev/null +++ b/docs/known-issues/en/search-has-no-products-if-seller-1-name-in-the-seller-management-differs-from-trading-name-in-account-management-when-using-b2b-suite.md @@ -0,0 +1,54 @@ +--- +title: 'Search has no products if seller 1 name in the Seller Management differs from trading name in Account Management when using B2B Suite' +id: 7a3bwqRmeSClHMoFmyIY2a +status: PUBLISHED +createdAt: 2023-12-01T20:06:13.492Z +updatedAt: 2023-12-01T20:15:07.659Z +publishedAt: 2023-12-01T20:15:07.659Z +firstPublishedAt: 2023-12-01T20:06:14.083Z +contentType: knownIssue +productTeam: B2B +author: 2mXZkbi0oi061KicTExNjo +tag: B2B +slug: search-has-no-products-if-seller-1-name-in-the-seller-management-differs-from-trading-name-in-account-management-when-using-b2b-suite +locale: en +kiStatus: Backlog +internalReference: 946391 +--- + +## Summary + + +B2B organizations use the sellers' names from the Seller Management. If an organization has seller 1 assigned, the name saved will be from Seller Management, but no products may be shown in the search if it differs from the trading name in Account Management. + + +## + +## Simulation + + + +- Have an account with seller 1 named in Seller Management different from the trading name in Account Management; +- Create a B2B Organization and assign the seller 1; +- Login to the account; no products are shown. + + +## + +## Workaround + + + +- Access GraphQL IDE and select vtex.b2b-organizations-graphql; +- Use the query below to get all the organization details: + + { getOrganizationById(id:"insert here the organization id"){ id name tradeName status collections{ id name } paymentTerms{ id name } priceTables customFields{ name type value dropdownValues{ value label } useOnRegistration } salesChannel sellers { id name } }} + +- Send a mutation to update the seller name for seller 1 using the information retrieved above: + + mutation { updateOrganization( id: "" name: "" tradeName: "" status: "active" collections: [{ id: "" name: "" }] paymentTerms: [{ id: "" name: "" }] priceTables: [""] customFields: [] salesChannel: "" sellers: [{ id: "1", name: "trade name from Account Management" }] ){ id status message }} + + + + + diff --git a/docs/known-issues/en/search-navigator-filter-price-range-yielding-incorrect-results.md b/docs/known-issues/en/search-navigator-filter-price-range-yielding-incorrect-results.md index 8bc1dcddd..6269384ae 100644 --- a/docs/known-issues/en/search-navigator-filter-price-range-yielding-incorrect-results.md +++ b/docs/known-issues/en/search-navigator-filter-price-range-yielding-incorrect-results.md @@ -3,8 +3,8 @@ title: 'Search Navigator filter + Price Range yielding incorrect results' id: 6s4vJr6DVPLU9JlxIPWqhx status: PUBLISHED createdAt: 2022-06-28T16:55:53.208Z -updatedAt: 2022-11-25T22:10:01.089Z -publishedAt: 2022-11-25T22:10:01.089Z +updatedAt: 2024-02-16T20:24:11.551Z +publishedAt: 2024-02-16T20:24:11.551Z firstPublishedAt: 2022-06-28T16:55:53.927Z contentType: knownIssue productTeam: Portal @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Portal slug: search-navigator-filter-price-range-yielding-incorrect-results locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 504992 --- diff --git a/docs/known-issues/en/search-resolver-applying-messages-translations-over-already-translated-content.md b/docs/known-issues/en/search-resolver-applying-messages-translations-over-already-translated-content.md new file mode 100644 index 000000000..170817028 --- /dev/null +++ b/docs/known-issues/en/search-resolver-applying-messages-translations-over-already-translated-content.md @@ -0,0 +1,50 @@ +--- +title: 'Search Resolver applying Messages translations over already translated content' +id: 7OIKmmhO3Pa2z0pIU33kY +status: PUBLISHED +createdAt: 2023-07-20T15:28:57.078Z +updatedAt: 2024-06-13T20:51:17.597Z +publishedAt: 2024-06-13T20:51:17.597Z +firstPublishedAt: 2023-07-20T15:28:57.934Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: search-resolver-applying-messages-translations-over-already-translated-content +locale: en +kiStatus: Backlog +internalReference: 865918 +--- + +## Summary + + +The Search Resolver (GraphQL layer for Intelligent Search) requests translations from the Messages service even for single-language stores or already translated content in a multi-language store. + +In practice, these translations are made on top of the same "from" and "to" languages, but if the store has the automatic translation feature enabled, the string may change to something unexpected. + +This affects especially strings with multiple words that may be considered from different languages, such as English words in the name of a product name that is majorly in French, and potentially dates (between the "dd/mm/yyyy" and "mm/dd/yyyy" notations). + + +## + +## Simulation + + + +- Translate any content from the store's catalog to a language different from the default; +- Make sure there is still at least one word in a different language than the translated one; +- Check the storefront; it won't match the translation. + + +## + +## Workaround + + + +- Disable the automatic translation; +- Create translations for these contents using the same language as "from" and "to", for example, translating it from "fr-FR" to "fr-FR". + + + diff --git a/docs/known-issues/en/searching-not-return-document-when-the-value-contains-a-plus-symbol.md b/docs/known-issues/en/searching-not-return-document-when-the-value-contains-a-plus-symbol.md new file mode 100644 index 000000000..2463008be --- /dev/null +++ b/docs/known-issues/en/searching-not-return-document-when-the-value-contains-a-plus-symbol.md @@ -0,0 +1,62 @@ +--- +title: 'Searching not return document when the value contains a + (plus) symbol.' +id: 7oWiN8Esh9iKy8144Tpglx +status: PUBLISHED +createdAt: 2024-07-08T18:52:21.794Z +updatedAt: 2024-07-08T21:46:18.259Z +publishedAt: 2024-07-08T21:46:18.259Z +firstPublishedAt: 2024-07-08T18:52:22.908Z +contentType: knownIssue +productTeam: Storage +author: 2mXZkbi0oi061KicTExNjo +tag: Storage +slug: searching-not-return-document-when-the-value-contains-a-plus-symbol +locale: en +kiStatus: No Fix +internalReference: 828170 +--- + +## Summary + + +When searching for a document using a field value that includes the "+" symbol, the search does not return the document. This happens because the "+" symbol is incorrectly interpreted, resulting in the search value not matching the existing value. +_This issue happens both in the API and in the CRM_ + + +## + +## Simulation + + + +1. Use the search API to query a field that includes a "+" symbol. +2. The search will return an empty array. Example: + + https://{accountName}.environment.com.br/api/dataentities/{entity}/search?_where=homePhone=+5512345678901&_fields=id,userId,email,homePhone,firstName + + +In CRM UI: +If you search for an email that contains the symbol "+" an error will be returned. + + An unexpected error has occurred. Please try again. If the problem persists, contact support. + + + +## + +## Workaround + + +There are two ways to handle this issue: +Encode the "+" symbol to "%2B", so the search query becomes: + + https://{accountName}.environment.com.br/api/dataentities/{entity}/search?_where=homePhone=%2B5512345678901&_fields=id,userId,email,homePhone,firstName + + +Use the "*" symbol as a wildcard, which will allow the search to match any character(s) before the specified value: + + https://{accountName}.environment.com.br/api/dataentities/{entity}/search?_where=homePhone=*12345678901&_fields=id,userId,email,homePhone,firstName + +This issue arises when searching for documents using field values that include the "+" symbol. The search API does not correctly interpret the "+" symbol, causing the search to fail by not matching the existing values. This problem is not limited to the "homePhone" field but can occur with other fields like email that might include special characters. +To work around this issue, you can either encode the "+" symbol as "%2B" in the search query or use the "*" symbol as a wildcard to ensure the search retrieves the correct documents. + diff --git a/docs/known-issues/en/segment-cookie-updated-only-after-refreshing-the-page.md b/docs/known-issues/en/segment-cookie-updated-only-after-refreshing-the-page.md index 2a0f45d3b..005c1f9fb 100644 --- a/docs/known-issues/en/segment-cookie-updated-only-after-refreshing-the-page.md +++ b/docs/known-issues/en/segment-cookie-updated-only-after-refreshing-the-page.md @@ -3,8 +3,8 @@ title: 'Segment Cookie updated only after refreshing the page' id: 3QBmp4D2tvIAxEzEy2LpNf status: PUBLISHED createdAt: 2022-11-01T16:33:05.698Z -updatedAt: 2023-03-08T20:36:59.962Z -publishedAt: 2023-03-08T20:36:59.962Z +updatedAt: 2024-01-10T17:18:13.115Z +publishedAt: 2024-01-10T17:18:13.115Z firstPublishedAt: 2022-11-01T16:33:06.403Z contentType: knownIssue productTeam: Store Framework diff --git a/docs/known-issues/en/seller-commission-updates-does-not-index-binded-skus.md b/docs/known-issues/en/seller-commission-updates-does-not-index-binded-skus.md new file mode 100644 index 000000000..46287aff4 --- /dev/null +++ b/docs/known-issues/en/seller-commission-updates-does-not-index-binded-skus.md @@ -0,0 +1,53 @@ +--- +title: 'Seller commission updates does not index binded skus' +id: GNX6sFV0thQkMLWEwxya9 +status: PUBLISHED +createdAt: 2023-08-31T14:44:39.162Z +updatedAt: 2023-08-31T14:44:39.748Z +publishedAt: 2023-08-31T14:44:39.748Z +firstPublishedAt: 2023-08-31T14:44:39.748Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: seller-commission-updates-does-not-index-binded-skus +locale: en +kiStatus: Backlog +internalReference: 891162 +--- + +## Summary + + +When the merchant updates the seller commission on the Seller Management UI the binded skus related to this seller are not automatically indexed. + +Our checkout system uses the stockkeepingunitbyid API to get the updated information of the sku. + +On this API we have the object SkuSellers that contains the commission information. But if the sku is not indexed this object gets outdated. + +This implicates in the checkout getting the old value for the commission. + + +## + +## Simulation + + + +1. Change the seller commission on the Seller Management UI. +2. Wait for cache time, around 10min. +3. Check that on the checkout simulation that the commission is outdated. + + +## + +## Workaround + + +To prevent closing orders with the outdated commission value, the merchant can manually index the affected skus. + + + + + + diff --git a/docs/known-issues/en/seller-group-creation-does-not-add-selected-sellers.md b/docs/known-issues/en/seller-group-creation-does-not-add-selected-sellers.md new file mode 100644 index 000000000..cc4852194 --- /dev/null +++ b/docs/known-issues/en/seller-group-creation-does-not-add-selected-sellers.md @@ -0,0 +1,51 @@ +--- +title: 'Seller group creation does not add selected sellers' +id: 5J14RCg9E4LzBcvJQyOAYy +status: PUBLISHED +createdAt: 2023-10-27T17:33:45.625Z +updatedAt: 2024-01-26T16:54:12.089Z +publishedAt: 2024-01-26T16:54:12.089Z +firstPublishedAt: 2023-10-27T17:33:46.214Z +contentType: knownIssue +productTeam: Marketplace +author: 2mXZkbi0oi061KicTExNjo +tag: Marketplace +slug: seller-group-creation-does-not-add-selected-sellers +locale: en +kiStatus: Fixed +internalReference: 926969 +--- + +## Summary + + +The marketplace can create groups with some sellers on the Seller Management UI. + ![](https://vtexhelp.zendesk.com/attachments/token/Mi9PZxDSnInogb65PbJ3fEduu/?name=image.png) + +However, when adding a group name and sellers on this UI, only the group name is being saved. An error message appears: +"Sorry, something went wrong when adding the sellers to the XXX group." + ![](https://vtexhelp.zendesk.com/attachments/token/Gd0FRbqKLDnCGFmIjuXIctxwX/?name=image.png) + + +## + +## Simulation + + + +1. Go the Seller Management area and click on Manage groups; +2. Click on Add Group and add the information like name and sellers; +3. Check that the group is created but without any sellers. + + +## + +## Workaround + + +Add the sellers to the group manually later on their "Seller Details" UI + + + + + diff --git a/docs/known-issues/en/seller-portal-promotion-minimum-item-price-condition-not-working-as-expected.md b/docs/known-issues/en/seller-portal-promotion-minimum-item-price-condition-not-working-as-expected.md new file mode 100644 index 000000000..3979241a7 --- /dev/null +++ b/docs/known-issues/en/seller-portal-promotion-minimum-item-price-condition-not-working-as-expected.md @@ -0,0 +1,47 @@ +--- +title: 'Seller Portal Promotion Minimum Item Price condition not working as expected' +id: d0qJRHP3ngtNH5gwSPaNi +status: PUBLISHED +createdAt: 2023-10-31T20:42:03.072Z +updatedAt: 2023-10-31T20:42:03.763Z +publishedAt: 2023-10-31T20:42:03.763Z +firstPublishedAt: 2023-10-31T20:42:03.763Z +contentType: knownIssue +productTeam: Pricing & Promotions +author: 2mXZkbi0oi061KicTExNjo +tag: Pricing & Promotions +slug: seller-portal-promotion-minimum-item-price-condition-not-working-as-expected +locale: en +kiStatus: Backlog +internalReference: 928558 +--- + +## Summary + + + +Currently, it is not possible to create a promotion and set a minimum item price condition, via interface it is not possible to save. + + +## + +## Simulation + + + +Create a promotion and set a minimum price in the Conditions + + +## + +## Workaround + + + +Via API it is possible to save the restriction. +Warning: saving again via interface, after saving via API, will overwrite any alterations made. + + + + + diff --git a/docs/known-issues/en/seller-portal-select-specifications-dropdown-malfunctioning.md b/docs/known-issues/en/seller-portal-select-specifications-dropdown-malfunctioning.md index a50a2b9de..50e37f769 100644 --- a/docs/known-issues/en/seller-portal-select-specifications-dropdown-malfunctioning.md +++ b/docs/known-issues/en/seller-portal-select-specifications-dropdown-malfunctioning.md @@ -3,8 +3,8 @@ title: 'Seller Portal Select Specifications Dropdown Malfunctioning' id: 7DeU9mKh7gseN7svVPtDzb status: PUBLISHED createdAt: 2022-12-06T14:27:57.920Z -updatedAt: 2023-05-09T19:08:09.706Z -publishedAt: 2023-05-09T19:08:09.706Z +updatedAt: 2024-02-16T20:24:15.024Z +publishedAt: 2024-02-16T20:24:15.024Z firstPublishedAt: 2022-12-06T14:27:58.644Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: seller-portal-select-specifications-dropdown-malfunctioning locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 711303 --- diff --git a/docs/known-issues/en/seller-register-ui-doesnt-send-products-to-reindex-when-inactivating-a-seller.md b/docs/known-issues/en/seller-register-ui-doesnt-send-products-to-reindex-when-inactivating-a-seller.md new file mode 100644 index 000000000..8da6cb7cb --- /dev/null +++ b/docs/known-issues/en/seller-register-ui-doesnt-send-products-to-reindex-when-inactivating-a-seller.md @@ -0,0 +1,45 @@ +--- +title: "Seller register UI doesn't send products to reindex when inactivating a seller" +id: 0iAMGhIOKDyMbEykB4pfx +status: PUBLISHED +createdAt: 2023-10-06T19:45:08.963Z +updatedAt: 2023-10-06T19:45:29.372Z +publishedAt: 2023-10-06T19:45:29.372Z +firstPublishedAt: 2023-10-06T19:45:09.832Z +contentType: knownIssue +productTeam: Marketplace +author: 2mXZkbi0oi061KicTExNjo +tag: Marketplace +slug: seller-register-ui-doesnt-send-products-to-reindex-when-inactivating-a-seller +locale: en +kiStatus: Backlog +internalReference: 915970 +--- + +## Summary + + +When using the new seller experience UI, /admin/sellers, the action of inactivating a seller should reindex its related products so they can be removed from the associated marketplaces, which isn't currently happening. + + +## + +## Simulation + + +Access the aforementioned UI and, for a store that is integrating with a marketplace, with an affiliate endpoint (https://help.vtex.com/en/tutorial/como-configurar-afiliado--tutorials_187) and then try inactivating a seller available for this same trade policy. + +The items, in the marketplace, will not be updated. + + +## + +## Workaround + + +Either reindex the base or use the legacy seller UI ( https://accountname.vtexcommercestable.com.br/admin/site/seller.aspx), which does trigger the indexing properly. + + + + + diff --git a/docs/known-issues/en/sellers-order-invoiced-with-problem-in-the-payment-capture.md b/docs/known-issues/en/sellers-order-invoiced-with-problem-in-the-payment-capture.md new file mode 100644 index 000000000..304836001 --- /dev/null +++ b/docs/known-issues/en/sellers-order-invoiced-with-problem-in-the-payment-capture.md @@ -0,0 +1,62 @@ +--- +title: "Seller's order invoiced with problem in the payment capture" +id: 59M66kN7D6qy8ErLnbdT9r +status: PUBLISHED +createdAt: 2024-01-29T16:51:46.993Z +updatedAt: 2024-01-29T16:51:47.674Z +publishedAt: 2024-01-29T16:51:47.674Z +firstPublishedAt: 2024-01-29T16:51:47.674Z +contentType: knownIssue +productTeam: Order Management +author: 2mXZkbi0oi061KicTExNjo +tag: Order Management +slug: sellers-order-invoiced-with-problem-in-the-payment-capture +locale: en +kiStatus: Backlog +internalReference: 376646 +--- + +## Summary + + +Right now, the way our architecture is built, both Seller and Marketplace are two totally different entities. The way it works is, Marketplace is responsible for receiving the money from the client and the Seller is responsible for all the logistics up to when it delivers the client its goods. + +The “receiving money” part is divided into Authorization and Capture. Both are separate actions in the Gateway and are executed in two distinct moments. The first one is when the client makes the purchase and the second one is when an invoice is inserted into the system. After the Authorization process, the Marketplace “tells” the Seller that it can proceed to prepare and send the client its goods. Since there is a gap in time between the Authorization and Capture and since they are separate actions, there is no guarantee that the Capture action will execute properly. + +This leaves us with the problem that the Seller received a notification to send the goods, inserted an invoice notification into the system, and the Marketplace had a problem in trying to make the Capture action. + +In these cases of Authorization and Capture notification, the Gateway always initially notifies the Marketplace which in turn notifies the Seller. + +The problem is that the flow of the Seller is not stopped by problems it may have in the Capture of payment, but it is reflected in the flow of the Marketplace. + + +## + +## Simulation + + +We do not have a step by step to replicate, however, it is possible to validate an example order. + +We can see that the Marketplace order reported a problem in the capture and was unable to complete the flow, displaying the error: "Settlement operation has returned Failed" + +In the flow, the order status in the Marketplace will be "Verifying invoice" and in the interactions the message: "Settlement operation has returned Failed" will be displayed. + +In transaction events, the message: "Error: Response was Entity_Declined" will be displayed. + +While the Seller's order reached Invoiced, because, for the Seller in the current architecture, the capture of the payment is not their responsibility even being the owner of the payment. + + + +## + +## Workaround + + +At this moment we do not have a workaround to complete the Marketplace flow, as this depends on the capture being carried out correctly. Without confirmation from the Gateway, the order will not be able to advance. Unfortunately, the way out of this type of inconsistency is to cancel the MKT order and try to do a new one manually. + +It is important to always validate that the payment capture is completed before delivering the products + + + + + diff --git a/docs/known-issues/en/service-type-name-field-wrongly-returned-via-api.md b/docs/known-issues/en/service-type-name-field-wrongly-returned-via-api.md new file mode 100644 index 000000000..162ba593c --- /dev/null +++ b/docs/known-issues/en/service-type-name-field-wrongly-returned-via-api.md @@ -0,0 +1,45 @@ +--- +title: 'Service type name field wrongly returned via API' +id: 1FdozyiQb5DLe7TPICyCDR +status: PUBLISHED +createdAt: 2024-01-04T16:36:17.926Z +updatedAt: 2024-01-04T16:36:18.628Z +publishedAt: 2024-01-04T16:36:18.628Z +firstPublishedAt: 2024-01-04T16:36:18.628Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: service-type-name-field-wrongly-returned-via-api +locale: en +kiStatus: Backlog +internalReference: 961278 +--- + +## Summary + + +Currently the SKU Catalog APIs are not returning correctly the name of a service type. Instead is being returned the name of the service value. + + +## + +## Simulation + + + +1. Make a GET SKU request on a sku associated with a service: https://developers.vtex.com/docs/api-reference/catalog-api#get-/api/catalog/pvt/stockkeepingunit/-skuId- +2. Note that the services object returns a serviceTypeId field and a Name, however the Name field is not showing the service type name itself. + + +## + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/en/services-prices-are-not-updated-when-added-to-items.md b/docs/known-issues/en/services-prices-are-not-updated-when-added-to-items.md index 296e76378..37898c146 100644 --- a/docs/known-issues/en/services-prices-are-not-updated-when-added-to-items.md +++ b/docs/known-issues/en/services-prices-are-not-updated-when-added-to-items.md @@ -3,8 +3,8 @@ title: 'Services prices are not updated when added to items' id: 5hJ7TbHzX4zFbdNWqPnMRQ status: PUBLISHED createdAt: 2023-05-09T14:27:37.283Z -updatedAt: 2023-05-09T14:27:37.766Z -publishedAt: 2023-05-09T14:27:37.766Z +updatedAt: 2023-06-23T18:37:32.624Z +publishedAt: 2023-06-23T18:37:32.624Z firstPublishedAt: 2023-05-09T14:27:37.766Z contentType: knownIssue productTeam: Checkout diff --git a/docs/known-issues/en/session-cookies-are-shared-between-different-bindings-when-they-are-not-in-the-same-path-level.md b/docs/known-issues/en/session-cookies-are-shared-between-different-bindings-when-they-are-not-in-the-same-path-level.md new file mode 100644 index 000000000..0a2c5616c --- /dev/null +++ b/docs/known-issues/en/session-cookies-are-shared-between-different-bindings-when-they-are-not-in-the-same-path-level.md @@ -0,0 +1,46 @@ +--- +title: 'Session cookies are shared between different bindings when they are not in the same path level' +id: 4pKeUI7qtdByaQowYs19Et +status: PUBLISHED +createdAt: 2023-10-25T01:06:04.190Z +updatedAt: 2023-10-25T01:06:04.707Z +publishedAt: 2023-10-25T01:06:04.707Z +firstPublishedAt: 2023-10-25T01:06:04.707Z +contentType: knownIssue +productTeam: Identity +author: 2mXZkbi0oi061KicTExNjo +tag: Identity +slug: session-cookies-are-shared-between-different-bindings-when-they-are-not-in-the-same-path-level +locale: en +kiStatus: No Fix +internalReference: 925071 +--- + +## Summary + + +Cookies for Session information are exclusive to the specific account binding, but bindings that are not under the same path level may receive cookies from lower levels, leading to issues. + +If they are from the same account, Session information will be mixed and override critical parameters. If they are from different accounts, it may block requests, generating errors like "cross-account requests are not allowed". + + +## + +## Simulation + + +An example of a scenario is a store that uses the root path `/` for its default language (English) and `/fr` for a second language (French). Information from the store in English may affect the French store and vice-versa. + +Another example is a B2C store under `/us` for the specific country and the B2B store under `/us/corporate`. + + +## + +## Workaround + + +Stores that share the same host/domain may keep the same pattern for their path without mixing different levels. Ideas of alternatives for the presented examples would be `/en` versus `/fr` (both using a single-level path) and `/us/personal` versus `/us/corporate` (two-level path). + + + + diff --git a/docs/known-issues/en/settings-ui-doesnt-update-expiration-period-of-quotes.md b/docs/known-issues/en/settings-ui-doesnt-update-expiration-period-of-quotes.md new file mode 100644 index 000000000..738696d7d --- /dev/null +++ b/docs/known-issues/en/settings-ui-doesnt-update-expiration-period-of-quotes.md @@ -0,0 +1,53 @@ +--- +title: "Settings UI doesn't update "expiration period" of quotes" +id: 4CmuAYwDn7tcCiR9DQHSFb +status: PUBLISHED +createdAt: 2023-08-07T19:42:22.810Z +updatedAt: 2024-05-08T18:04:41.362Z +publishedAt: 2024-05-08T18:04:41.362Z +firstPublishedAt: 2023-08-07T19:43:56.788Z +contentType: knownIssue +productTeam: B2B +author: 2mXZkbi0oi061KicTExNjo +tag: B2B +slug: settings-ui-doesnt-update-expiration-period-of-quotes +locale: en +kiStatus: Backlog +internalReference: 876576 +--- + +## Summary + + +B2B Quote settings UI does not update the expiration period value; it is always 30. + + +## + +## Simulation + + + +- Access the B2B Quotes settings page and change the "expiration period". +- Refresh the page; no changes are applied. + + +## + +## Workaround + + + +- Access GraphQL IDE and select vtex.b2b-quotes-graphql; +- Use the query below to get the expiration date: + + { getAppSettings{ adminSetup { cartLifeSpan } }} + +- Send a mutation to update the expiration date to a different value: + + mutation SaveAppSettings($input: AppSettingsInput!) { saveAppSettings(input: $input) { adminSetup { cartLifeSpan } }}{ "input": { "cartLifeSpan": }} + + + + + diff --git a/docs/known-issues/en/shipping-options-gets-frozen-when-trying-to-select-an-option.md b/docs/known-issues/en/shipping-options-gets-frozen-when-trying-to-select-an-option.md new file mode 100644 index 000000000..857827fc4 --- /dev/null +++ b/docs/known-issues/en/shipping-options-gets-frozen-when-trying-to-select-an-option.md @@ -0,0 +1,46 @@ +--- +title: 'Shipping options gets frozen when trying to select an option' +id: 7zrMuzLq8kpNLDc2l2FswA +status: PUBLISHED +createdAt: 2023-09-13T14:42:26.106Z +updatedAt: 2024-05-21T14:04:53.005Z +publishedAt: 2024-05-21T14:04:53.005Z +firstPublishedAt: 2023-09-13T14:42:26.860Z +contentType: knownIssue +productTeam: B2B +author: 2mXZkbi0oi061KicTExNjo +tag: B2B +slug: shipping-options-gets-frozen-when-trying-to-select-an-option +locale: en +kiStatus: Fixed +internalReference: 898888 +--- + +## Summary + + +When using the B2B Checkout Setting and going back and forth between shipping and payment steps, the shipping gets frozen when trying to select an option. + + +## + +## Simulation + + + +- Make sure you have at least 2 addresses registered in the Cost Center; +- Add any product to the cart and go to payment step; +- Edit the shipping, go back to go to payment step and refresh the page; +- Edit the shipping again and try to select an option, the UI will be frozen + + +## + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/en/shipping-policy-stuck-in-processing-status-is-displayed-as-active-in-the-new-logistics-ui.md b/docs/known-issues/en/shipping-policy-stuck-in-processing-status-is-displayed-as-active-in-the-new-logistics-ui.md new file mode 100644 index 000000000..7d869fdc8 --- /dev/null +++ b/docs/known-issues/en/shipping-policy-stuck-in-processing-status-is-displayed-as-active-in-the-new-logistics-ui.md @@ -0,0 +1,46 @@ +--- +title: 'Shipping policy stuck in processing status is displayed as active in the new logistics UI' +id: 6c6JrnkhTdz5kM8kGzsRXQ +status: PUBLISHED +createdAt: 2023-10-25T23:48:45.891Z +updatedAt: 2023-11-27T21:18:03.811Z +publishedAt: 2023-11-27T21:18:03.811Z +firstPublishedAt: 2023-10-25T23:48:46.471Z +contentType: knownIssue +productTeam: Logistics +author: 2mXZkbi0oi061KicTExNjo +tag: Logistics +slug: shipping-policy-stuck-in-processing-status-is-displayed-as-active-in-the-new-logistics-ui +locale: en +kiStatus: Fixed +internalReference: 925914 +--- + +## Summary + + +Sometimes the shipping policy can be stuck in the processing status, but in the new logitics UI you can't see it because it informs you that the status is active. +This behavior can get in the way when uploading a new freight spreadsheet, as the user will assume that the process has been completed by displaying an active status, but the new data will not be reflected. + + + +## + +## Simulation + + +Have a shipping policy in active status in the new UI, where when trying to upload a new spreadsheet, the data is not reflected. + + + +## + +## Workaround + + +In order for the shipping policy to leave the processing status in which it is stuck, a team action is required, after which the spreadsheet can be uploaded and the process will continue as normal. + + + + + diff --git a/docs/known-issues/en/shipping-policy-that-does-not-deliver-on-weekends-is-being-considered.md b/docs/known-issues/en/shipping-policy-that-does-not-deliver-on-weekends-is-being-considered.md index 68c75e485..4d0b66f2e 100644 --- a/docs/known-issues/en/shipping-policy-that-does-not-deliver-on-weekends-is-being-considered.md +++ b/docs/known-issues/en/shipping-policy-that-does-not-deliver-on-weekends-is-being-considered.md @@ -3,8 +3,8 @@ title: 'Shipping policy that does not deliver on weekends is being considered' id: 25bhUZXA9sZvyFVNeMUSJl status: PUBLISHED createdAt: 2022-06-08T18:32:07.971Z -updatedAt: 2022-11-25T21:59:34.643Z -publishedAt: 2022-11-25T21:59:34.643Z +updatedAt: 2024-02-16T20:25:34.078Z +publishedAt: 2024-02-16T20:25:34.078Z firstPublishedAt: 2022-06-08T18:32:08.836Z contentType: knownIssue productTeam: Logistics @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Logistics slug: shipping-policy-that-does-not-deliver-on-weekends-is-being-considered locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 594828 --- diff --git a/docs/known-issues/en/shipping-policy-with-incorrect-maxvolume-on-spreadsheet-does-not-show-message-error-on-simulation.md b/docs/known-issues/en/shipping-policy-with-incorrect-maxvolume-on-spreadsheet-does-not-show-message-error-on-simulation.md index bf28da744..608426b3d 100644 --- a/docs/known-issues/en/shipping-policy-with-incorrect-maxvolume-on-spreadsheet-does-not-show-message-error-on-simulation.md +++ b/docs/known-issues/en/shipping-policy-with-incorrect-maxvolume-on-spreadsheet-does-not-show-message-error-on-simulation.md @@ -3,8 +3,8 @@ title: 'Shipping Policy with incorrect MaxVolume on spreadsheet does not show Me id: 7zIbmadcOfI3oHmkm8LmkY status: PUBLISHED createdAt: 2022-05-18T18:19:04.901Z -updatedAt: 2022-11-25T21:59:49.182Z -publishedAt: 2022-11-25T21:59:49.182Z +updatedAt: 2024-02-16T20:25:21.794Z +publishedAt: 2024-02-16T20:25:21.794Z firstPublishedAt: 2022-05-18T18:19:05.868Z contentType: knownIssue productTeam: Logistics @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Logistics slug: shipping-policy-with-incorrect-maxvolume-on-spreadsheet-does-not-show-message-error-on-simulation locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 380471 --- diff --git a/docs/known-issues/en/shipping-preview-does-not-use-sla-name-for-display-in-ui.md b/docs/known-issues/en/shipping-preview-does-not-use-sla-name-for-display-in-ui.md index 927dec42b..b3bf61817 100644 --- a/docs/known-issues/en/shipping-preview-does-not-use-sla-name-for-display-in-ui.md +++ b/docs/known-issues/en/shipping-preview-does-not-use-sla-name-for-display-in-ui.md @@ -3,8 +3,8 @@ title: 'Shipping Preview does not use SLA name for display in UI' id: 6v7vh0CSUfpiF04brZ0bgb status: PUBLISHED createdAt: 2022-05-06T20:46:38.910Z -updatedAt: 2022-11-25T21:52:23.344Z -publishedAt: 2022-11-25T21:52:23.344Z +updatedAt: 2024-02-16T20:25:44.430Z +publishedAt: 2024-02-16T20:25:44.430Z firstPublishedAt: 2022-05-06T20:46:39.731Z contentType: knownIssue productTeam: Checkout @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Checkout slug: shipping-preview-does-not-use-sla-name-for-display-in-ui locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 574651 --- diff --git a/docs/known-issues/en/shipping-preview-shows-pickup-postal-code-for-shipping-when-there-is-package-split-for-pickup-and-shipping.md b/docs/known-issues/en/shipping-preview-shows-pickup-postal-code-for-shipping-when-there-is-package-split-for-pickup-and-shipping.md new file mode 100644 index 000000000..a6c6bdd9a --- /dev/null +++ b/docs/known-issues/en/shipping-preview-shows-pickup-postal-code-for-shipping-when-there-is-package-split-for-pickup-and-shipping.md @@ -0,0 +1,45 @@ +--- +title: 'Shipping preview shows pick-up postal code for shipping when there is package split for pick-up and shipping' +id: 7gGu9EUZGGXp4dRCCGipsA +status: PUBLISHED +createdAt: 2024-06-26T20:36:39.627Z +updatedAt: 2024-06-26T20:36:40.541Z +publishedAt: 2024-06-26T20:36:40.541Z +firstPublishedAt: 2024-06-26T20:36:40.541Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: shipping-preview-shows-pickup-postal-code-for-shipping-when-there-is-package-split-for-pickup-and-shipping +locale: en +kiStatus: Backlog +internalReference: 938124 +--- + +## Summary + + +In the shipping preview, when selecting pick up in store, but not all items are available for that pick-up, the address displayed for shipping is from the chosen pick-up, and it's not possible to change it. In the orderForm, the selected address for shipping is correct though. + + +## + +## Simulation + + + +- Add items to the cart where at least one is not available for pickup; +- Add a postal code to the cart; +- Change to pick up in store; +- The postal code shown for shipping is from the chosen pick-up. + + +## + +## Workaround + + +Change the postal code in the shipping step. + + + diff --git a/docs/known-issues/en/shipping-preview-wrongly-displaying-the-date-when-its-scheduled-delivery.md b/docs/known-issues/en/shipping-preview-wrongly-displaying-the-date-when-its-scheduled-delivery.md index e6b62b521..2ee229a64 100644 --- a/docs/known-issues/en/shipping-preview-wrongly-displaying-the-date-when-its-scheduled-delivery.md +++ b/docs/known-issues/en/shipping-preview-wrongly-displaying-the-date-when-its-scheduled-delivery.md @@ -3,8 +3,8 @@ title: "Shipping Preview wrongly displaying the date when it's scheduled deliver id: 6pbufuWTFkL4NK3xLIxj1z status: PUBLISHED createdAt: 2023-01-31T19:36:58.137Z -updatedAt: 2023-01-31T19:36:58.933Z -publishedAt: 2023-01-31T19:36:58.933Z +updatedAt: 2024-07-01T18:48:44.228Z +publishedAt: 2024-07-01T18:48:44.228Z firstPublishedAt: 2023-01-31T19:36:58.933Z contentType: knownIssue productTeam: Checkout @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Checkout slug: shipping-preview-wrongly-displaying-the-date-when-its-scheduled-delivery locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 743774 --- diff --git a/docs/known-issues/en/shipping-preview-wrongly-displaying-the-price-when-its-scheduled-delivery.md b/docs/known-issues/en/shipping-preview-wrongly-displaying-the-price-when-its-scheduled-delivery.md index 3badc2cca..8f239787d 100644 --- a/docs/known-issues/en/shipping-preview-wrongly-displaying-the-price-when-its-scheduled-delivery.md +++ b/docs/known-issues/en/shipping-preview-wrongly-displaying-the-price-when-its-scheduled-delivery.md @@ -3,8 +3,8 @@ title: "Shipping Preview wrongly displaying the price when it's scheduled delive id: 1348f4mDxoxAT7pTKBxm29 status: PUBLISHED createdAt: 2023-01-31T19:16:25.118Z -updatedAt: 2023-02-01T20:32:44.535Z -publishedAt: 2023-02-01T20:32:44.535Z +updatedAt: 2024-03-27T15:40:02.745Z +publishedAt: 2024-03-27T15:40:02.745Z firstPublishedAt: 2023-01-31T19:16:25.874Z contentType: knownIssue productTeam: Checkout @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Checkout slug: shipping-preview-wrongly-displaying-the-price-when-its-scheduled-delivery locale: en -kiStatus: Backlog +kiStatus: Fixed internalReference: 532487 --- diff --git a/docs/known-issues/en/shipping-previews-postal-code-input-field-is-not-hidden.md b/docs/known-issues/en/shipping-previews-postal-code-input-field-is-not-hidden.md index 992a8bfcd..51536b071 100644 --- a/docs/known-issues/en/shipping-previews-postal-code-input-field-is-not-hidden.md +++ b/docs/known-issues/en/shipping-previews-postal-code-input-field-is-not-hidden.md @@ -3,8 +3,8 @@ title: "Shipping preview's postal code input field is not hidden" id: 6YCl40YEzu1HGkfHkcjGqu status: PUBLISHED createdAt: 2023-05-09T13:27:51.259Z -updatedAt: 2023-05-09T13:27:51.724Z -publishedAt: 2023-05-09T13:27:51.724Z +updatedAt: 2024-02-20T22:22:29.335Z +publishedAt: 2024-02-20T22:22:29.335Z firstPublishedAt: 2023-05-09T13:27:51.724Z contentType: knownIssue productTeam: Checkout @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Checkout slug: shipping-previews-postal-code-input-field-is-not-hidden locale: en -kiStatus: Backlog +kiStatus: Fixed internalReference: 821984 --- diff --git a/docs/known-issues/en/shipping-promotions-applying-in-different-slas-causing-divergence-in-tax-hub.md b/docs/known-issues/en/shipping-promotions-applying-in-different-slas-causing-divergence-in-tax-hub.md new file mode 100644 index 000000000..13e421e86 --- /dev/null +++ b/docs/known-issues/en/shipping-promotions-applying-in-different-slas-causing-divergence-in-tax-hub.md @@ -0,0 +1,44 @@ +--- +title: 'Shipping promotions applying in different SLAs causing divergence in Tax Hub' +id: 3uI0b4FmXUh4uue5kFyFNy +status: PUBLISHED +createdAt: 2023-10-09T13:42:08.767Z +updatedAt: 2023-10-23T11:59:12.329Z +publishedAt: 2023-10-23T11:59:12.329Z +firstPublishedAt: 2023-10-09T13:42:09.636Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: shipping-promotions-applying-in-different-slas-causing-divergence-in-tax-hub +locale: en +kiStatus: Fixed +internalReference: 916423 +--- + +## Summary + + +When shipping promotions apply for different SLAs, one of them is free shipping, it causes divergence in the request sent by the Tax Hub, preventing the order from being placed. + + +## + +## Simulation + + + +- Create a free shipping promotion for a specific SLA; +- Create any other shipping promotion for another SLA; +- Try placing an order, the message "The requested order could not be created. Please try again". + + +## + +## Workaround + + +N/A + + + diff --git a/docs/known-issues/en/shipping-step-with-postal-code-does-not-work-for-some-countries-united-arab-emirates.md b/docs/known-issues/en/shipping-step-with-postal-code-does-not-work-for-some-countries-united-arab-emirates.md new file mode 100644 index 000000000..0ed761c3b --- /dev/null +++ b/docs/known-issues/en/shipping-step-with-postal-code-does-not-work-for-some-countries-united-arab-emirates.md @@ -0,0 +1,56 @@ +--- +title: 'Shipping step with postal code does not work for some countries (United Arab Emirates)' +id: 2nlXX0e1q1MLiSjCG1U1Uf +status: PUBLISHED +createdAt: 2024-06-21T16:31:14.956Z +updatedAt: 2024-07-16T13:10:07.140Z +publishedAt: 2024-07-16T13:10:07.140Z +firstPublishedAt: 2024-06-21T16:31:15.891Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: shipping-step-with-postal-code-does-not-work-for-some-countries-united-arab-emirates +locale: en +kiStatus: Fixed +internalReference: 312132 +--- + +## Summary + + +The United Arab Emirates doesn't have postal codes, and the Checkout UI only accepts two inputs: postal code or geocoordinates. + +If the store configures postal code input, when arriving at the shipping step at checkout, the United Arab Emirates country does not work correctly – and potentially others. + +It is not possible to add anything to the component. + + ![](https://vtexhelp.zendesk.com/attachments/token/EZeQLV41SRmxv7v9e0eUlzFqA/?name=inline358044226.png) + +## + +## Simulation + + + +- Go to the shipping step; +- No field to add the postal code is shown; + + +## + +## Workaround + + +Add any dummy postal code via API, the fields will be shown then, for example, via console: + + vtexjs.checkout.sendAttachment('shippingData', { "selectedAddresses": [{ addressType: "residential", country: "ARE", postalCode: "0" }]}).done(r=>{ console.log(r)}) + +Result: + ![](https://vtexhelp.zendesk.com/attachments/token/cqRElEMi1ukYyP7WR8UjRilyn/?name=image.png) + + +## **Workaround** +For geocoordinates, it's possible to move with the purchase: + ![](https://vtexhelp.zendesk.com/attachments/token/fGQtJOaturVNnARJIm9erMyEa/?name=image.png) + diff --git a/docs/known-issues/en/shopee-failed-to-create-product-variations.md b/docs/known-issues/en/shopee-failed-to-create-product-variations.md index f28925757..8ffe87ca6 100644 --- a/docs/known-issues/en/shopee-failed-to-create-product-variations.md +++ b/docs/known-issues/en/shopee-failed-to-create-product-variations.md @@ -3,8 +3,8 @@ title: '[Shopee] Failed to create product variations' id: 5IKAkqtm8eejg2IhzrCgSz status: PUBLISHED createdAt: 2022-10-25T16:29:19.572Z -updatedAt: 2023-02-07T12:56:37.721Z -publishedAt: 2023-02-07T12:56:37.721Z +updatedAt: 2024-02-16T20:24:45.182Z +publishedAt: 2024-02-16T20:24:45.182Z firstPublishedAt: 2022-10-25T16:29:20.906Z contentType: knownIssue productTeam: Connections @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Connections slug: shopee-failed-to-create-product-variations locale: en -kiStatus: Fixed +kiStatus: No Fix internalReference: 685160 --- diff --git a/docs/known-issues/en/similar-products-ui-brokes-with-too-many-products.md b/docs/known-issues/en/similar-products-ui-brokes-with-too-many-products.md new file mode 100644 index 000000000..93ba7700b --- /dev/null +++ b/docs/known-issues/en/similar-products-ui-brokes-with-too-many-products.md @@ -0,0 +1,49 @@ +--- +title: 'Similar products UI brokes with too many products' +id: 1gaBTJ1VlwLkoBb1636qoH +status: PUBLISHED +createdAt: 2023-07-25T15:53:49.976Z +updatedAt: 2023-08-15T17:28:32.114Z +publishedAt: 2023-08-15T17:28:32.114Z +firstPublishedAt: 2023-07-25T15:53:50.941Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: similar-products-ui-brokes-with-too-many-products +locale: en +kiStatus: Backlog +internalReference: 868425 +--- + +## Summary + + + +When opening a product form with more than 6 similar products the UI visualization brokes +in order to grow in a list format, starts to add in a stair format + + +## + +## Simulation + + + +Add 10 similar products to a product + + +## + +## Workaround + + + + +- We recommend using API to manage the similar products +- Try to minimize the zoom in the page helps to fits better, will work in some cases + + + + + diff --git a/docs/known-issues/en/simulation-is-not-possible-find-products-from-catalog-v2-on-shipping-simulation-page.md b/docs/known-issues/en/simulation-is-not-possible-find-products-from-catalog-v2-on-shipping-simulation-page.md index 0605b51bb..11734c103 100644 --- a/docs/known-issues/en/simulation-is-not-possible-find-products-from-catalog-v2-on-shipping-simulation-page.md +++ b/docs/known-issues/en/simulation-is-not-possible-find-products-from-catalog-v2-on-shipping-simulation-page.md @@ -3,8 +3,8 @@ title: 'Simulation Is not possible find Products from Catalog V2 on Shipping Sim id: 7jZBMAZHNilokDdbCxWzSs status: PUBLISHED createdAt: 2022-05-18T18:26:09.456Z -updatedAt: 2022-11-25T21:59:14.900Z -publishedAt: 2022-11-25T21:59:14.900Z +updatedAt: 2024-02-16T20:28:57.548Z +publishedAt: 2024-02-16T20:28:57.548Z firstPublishedAt: 2022-05-18T18:26:10.048Z contentType: knownIssue productTeam: Logistics @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Logistics slug: simulation-is-not-possible-find-products-from-catalog-v2-on-shipping-simulation-page locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 488362 --- diff --git a/docs/known-issues/en/single-installment-payment-condition-does-not-appear-at-chekout.md b/docs/known-issues/en/single-installment-payment-condition-does-not-appear-at-chekout.md new file mode 100644 index 000000000..27fa93561 --- /dev/null +++ b/docs/known-issues/en/single-installment-payment-condition-does-not-appear-at-chekout.md @@ -0,0 +1,48 @@ +--- +title: 'Single installment payment condition does not appear at chekout.' +id: 3L7GJTRaWWA9Wjw2zkQqtS +status: PUBLISHED +createdAt: 2022-06-29T11:57:22.859Z +updatedAt: 2024-04-26T15:49:53.973Z +publishedAt: 2024-04-26T15:49:53.973Z +firstPublishedAt: 2022-06-29T11:57:23.251Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: single-installment-payment-condition-does-not-appear-at-chekout +locale: en +kiStatus: Backlog +internalReference: 605568 +--- + +## Summary + + +When configuring a single Payment Condition with only one installment option or multiple payment conditions where only one installment option is available for a specific cart, this installment option is not displayed at checkout. Although it appears correctly in `paymentData`, it is not visible to the user. Instead, only the option to pay the total value is shown. However, when the transaction is completed, the payment is processed with the correct installment option. + + +## + +## Simulation + + + +- Set up a single installment Payment Condition. +- Go to the checkout page by purchasing any random item. +- Navigate to the Network tab in devtools and verify that the installment option is correctly loaded in the `paymentData` response. +- Check the installment options dropdown on the checkout page. Note that the configured installment option is missing, instead, the total amount is displayed. +- Despite this issue, upon completing the purchase, the transaction correctly reflects the chosen installment option. + + +## + +## Workaround + + +N/A + +Atenciosamente, +Gisely Lacerda +Product Support Engineer, Shopper Journey squad + diff --git a/docs/known-issues/en/site-editor-doesnt-allow-changes-on-the-conditional-template.md b/docs/known-issues/en/site-editor-doesnt-allow-changes-on-the-conditional-template.md new file mode 100644 index 000000000..acf5565f2 --- /dev/null +++ b/docs/known-issues/en/site-editor-doesnt-allow-changes-on-the-conditional-template.md @@ -0,0 +1,46 @@ +--- +title: "Site editor doesn't allow changes on the conditional template" +id: dGuXWBUUZdMB0nfndLPZ9 +status: PUBLISHED +createdAt: 2023-07-13T20:05:31.326Z +updatedAt: 2023-07-13T20:05:31.834Z +publishedAt: 2023-07-13T20:05:31.834Z +firstPublishedAt: 2023-07-13T20:05:31.834Z +contentType: knownIssue +productTeam: CMS +author: 2mXZkbi0oi061KicTExNjo +tag: CMS +slug: site-editor-doesnt-allow-changes-on-the-conditional-template +locale: en +kiStatus: Backlog +internalReference: 861920 +--- + +## Summary + + +When a template is set as the conditional one you're not able to perform changes on it through the site editor. + + +## + +## Simulation + + + +- add a conditional template to one of the pages on CMS pages +- be sure that the condition for it to work is being applied +- try to edit that page through the site editor + + +## + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/en/site-rendering-desktop-version-when-accessing-via-ipad-on-safari.md b/docs/known-issues/en/site-rendering-desktop-version-when-accessing-via-ipad-on-safari.md index 24c923c93..a4eeef6f9 100644 --- a/docs/known-issues/en/site-rendering-desktop-version-when-accessing-via-ipad-on-safari.md +++ b/docs/known-issues/en/site-rendering-desktop-version-when-accessing-via-ipad-on-safari.md @@ -3,8 +3,8 @@ title: 'Site rendering Desktop Version when accessing via IPad on Safari' id: 17jzhKnc8X1bKo5ExwEY5L status: PUBLISHED createdAt: 2023-01-17T18:24:02.908Z -updatedAt: 2023-01-17T18:27:50.296Z -publishedAt: 2023-01-17T18:27:50.296Z +updatedAt: 2024-02-16T20:26:44.446Z +publishedAt: 2024-02-16T20:26:44.446Z firstPublishedAt: 2023-01-17T18:24:03.621Z contentType: knownIssue productTeam: Store Framework @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Store Framework slug: site-rendering-desktop-version-when-accessing-via-ipad-on-safari locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 735208 --- diff --git a/docs/known-issues/en/sitemap-isnt-being-generatedupdated.md b/docs/known-issues/en/sitemap-isnt-being-generatedupdated.md new file mode 100644 index 000000000..ae8f109c4 --- /dev/null +++ b/docs/known-issues/en/sitemap-isnt-being-generatedupdated.md @@ -0,0 +1,75 @@ +--- +title: "Sitemap isn't being generated/updated" +id: 1tJ4XHtbnFsfS30JWXwxb0 +status: PUBLISHED +createdAt: 2023-05-17T13:58:46.443Z +updatedAt: 2024-02-16T18:17:17.707Z +publishedAt: 2024-02-16T18:17:17.707Z +firstPublishedAt: 2023-05-17T13:58:47.102Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: sitemap-isnt-being-generatedupdated +locale: en +kiStatus: Backlog +internalReference: 827104 +--- + +## Summary + + + +There are three scenarios where the sitemap is not being generated/updated: + + + +1. When we have a product not found or with some kind of problem on the catalog the sitemap is not generated. You can search for the logs on OpenSearch, in this case, to check which product has a problem; + + + +2. When the account has the app `search.resolver@1.x` the sitemap can have errors when: + + + +- A category has its first product coming from a similar category (the merch rules can have an impact on this case depending on the product you're promoting); + +- The search/brand/category page has no products, in this case, the page is not indexed on the sitemap, and its generation crashes + + +3. Products that don't have the trade policy set on the catalog won't be received by the sitemap + + + +## + +## Simulation + + + +Try to generate the sitemap for an account that has one of the scenarios described above and it will crash + + +## + +## Workaround + + + + +- Create a new workspace +- Install the search-resolver@0.x `(vtex install vtex.search-resolver@0.x)` +- Generate the new sitemap +- Now you can rollback search-resolver to 1.x (`vtex install vtex.search-resolver@1.x`) +- Promote the created workspace to master + +Obs: This workaround may not work at all times. Sometimes the store can have so many invalid products that even the `search-resolver@0.x` will not update the sitemap. + +But eventually, you will need to fix the scenario that prevents the sitemap from being generated + +Stay in mind that updating the store to resolver@0.x and generate the sitemap in a workspace is the workaround because some invalid cases don't happen in our legacy search + + + + + diff --git a/docs/known-issues/en/sku-admin-breaks-when-sending-a-reference-code-longer-than-50-characters.md b/docs/known-issues/en/sku-admin-breaks-when-sending-a-reference-code-longer-than-50-characters.md new file mode 100644 index 000000000..8229da6ba --- /dev/null +++ b/docs/known-issues/en/sku-admin-breaks-when-sending-a-reference-code-longer-than-50-characters.md @@ -0,0 +1,49 @@ +--- +title: 'SKU admin breaks when sending a reference code longer than 50 characters' +id: 3AhyVsOpwkRUEHT77Wcc1A +status: PUBLISHED +createdAt: 2023-08-21T17:52:27.931Z +updatedAt: 2023-08-21T17:52:28.799Z +publishedAt: 2023-08-21T17:52:28.799Z +firstPublishedAt: 2023-08-21T17:52:28.799Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: sku-admin-breaks-when-sending-a-reference-code-longer-than-50-characters +locale: en +kiStatus: Backlog +internalReference: 884789 +--- + +## Summary + + +It is expected that the user will be able to change the SKU's Reference code using the admin. However, when a value longer than 50 characters is passed in, the admin crashes, displaying a "something went wrong" message. + + +## + +## Simulation + + + +- Go to the admin of an SKU: `/admin/Site/SkuForm.aspx?IdSku=` +- Go to the **Reference code** field and put a value with more than 50 characters like: + + ABCDEABCDEABCDEABCDEABCDEABCDEABCDEABCDEABCDEABCDEW + +- Click on salve +- A "something went wrong" message will be displayed on the front. + + +## + +## Workaround + + +Send no more than 50 characters on the **Reference code** field of an SKU + + + + diff --git a/docs/known-issues/en/sku-denied-on-received-skus-after-throttling-on-marketplace-catalog.md b/docs/known-issues/en/sku-denied-on-received-skus-after-throttling-on-marketplace-catalog.md new file mode 100644 index 000000000..0f5ae3c1f --- /dev/null +++ b/docs/known-issues/en/sku-denied-on-received-skus-after-throttling-on-marketplace-catalog.md @@ -0,0 +1,44 @@ +--- +title: 'Sku denied on Received Skus after throttling on marketplace catalog' +id: 4fleOaKNp6ALXdmZcAVCg0 +status: PUBLISHED +createdAt: 2024-01-23T12:50:23.697Z +updatedAt: 2024-01-23T12:50:24.398Z +publishedAt: 2024-01-23T12:50:24.398Z +firstPublishedAt: 2024-01-23T12:50:24.398Z +contentType: knownIssue +productTeam: Marketplace +author: 2mXZkbi0oi061KicTExNjo +tag: Marketplace +slug: sku-denied-on-received-skus-after-throttling-on-marketplace-catalog +locale: en +kiStatus: Backlog +internalReference: 970208 +--- + +## Summary + + +When approving a new product on Received Skus (automatically or manually) the suggestions module communicates with the Marketplace's catalog to perform the action. +If at this time the catalog module returns an throttling error, the sku ends up being rejected by the matcher despite having all the information correct. + + +## + +## Simulation + + +This is not an easy (or usual) scenario to replicate because it depends on another system not performing as it should and returning throttling. + + +## + +## Workaround + + +Approve the sku manually from the rejected area of Received Skus. + + + + + diff --git a/docs/known-issues/en/sku-file-update-does-not-update-v-version-tags.md b/docs/known-issues/en/sku-file-update-does-not-update-v-version-tags.md new file mode 100644 index 000000000..eec8a1782 --- /dev/null +++ b/docs/known-issues/en/sku-file-update-does-not-update-v-version-tags.md @@ -0,0 +1,49 @@ +--- +title: 'SKU File Update does not update ?v version tags' +id: 5Uw2VIBtTNDY3Ha5WDzGXJ +status: PUBLISHED +createdAt: 2023-06-29T14:37:56.437Z +updatedAt: 2024-07-01T18:49:06.220Z +publishedAt: 2024-07-01T18:49:06.220Z +firstPublishedAt: 2023-06-29T14:37:57.352Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: sku-file-update-does-not-update-v-version-tags +locale: en +kiStatus: No Fix +internalReference: 852869 +--- + +## Summary + + +Currently, when a SKU image file is updated via API to be on the same position as a previous one, it's version tag (?v=) on the product page is not correctly updated. + + +## + +## Simulation + + + + +- For a sku that already has files in it, try updating one image to a new one. +- For a proper interpretation of the file being changed for the user and/or systems, the version tag (?v=) under the href image on the product page HTML should be updated. +- Hoever, this doesn't happen when using this API to perform such updates. + + + + +## + +## Workaround + + +Deleting all SKU files and re-inserting them from scratch forces it to be updated. + +OR + +An indexer deletion forces the update. + diff --git a/docs/known-issues/en/sku-insert-file-api-is-not-responding-with-the-text-property.md b/docs/known-issues/en/sku-insert-file-api-is-not-responding-with-the-text-property.md new file mode 100644 index 000000000..e5a979869 --- /dev/null +++ b/docs/known-issues/en/sku-insert-file-api-is-not-responding-with-the-text-property.md @@ -0,0 +1,47 @@ +--- +title: 'SKU Insert File API is not responding with the "Text" property.' +id: 2rPsyAkpGNCVIM4yGlcMBw +status: PUBLISHED +createdAt: 2024-04-10T14:59:14.341Z +updatedAt: 2024-07-22T19:38:40.304Z +publishedAt: 2024-07-22T19:38:40.304Z +firstPublishedAt: 2024-04-10T14:59:15.416Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: sku-insert-file-api-is-not-responding-with-the-text-property +locale: en +kiStatus: Fixed +internalReference: 1014787 +--- + +## Summary + + +Currently, the API to create a sku file https://developers.vtex.com/docs/api-reference/catalog-api#post-/api/catalog/pvt/stockkeepingunit/-skuId-/file is not responding with the "Text" property correctly. + +This field's data is accepted and sent to the database, however, the response body of any of the SKU file's methods (GET, PUT, POST) are always responding the JSON response body containing the "Text" property as null, even when it has a saved value in it. + + +## + +## Simulation + + +1 - Using the aforementioned API, send a request body for a valid image that has a "Text" field with a non-null data. +2 - Check either the response body of this API or use a GET request to fetch this file's data, the Text field will be null. +3 - However, if you go to the store's admin, in https://VTEX.myvtex.com/admin/Site/SkuForm.aspx?IdSku= you will see that the text displays the data from the sent field. + + +## + +## Workaround + + +Fetch data, for the Text field from the admin, spreadsheets or search APIs. + + + + + diff --git a/docs/known-issues/en/sku-removed-from-amazon-sc-is-not-being-disable-in-amazon-portal.md b/docs/known-issues/en/sku-removed-from-amazon-sc-is-not-being-disable-in-amazon-portal.md index e7a53b9cf..f4e8023e2 100644 --- a/docs/known-issues/en/sku-removed-from-amazon-sc-is-not-being-disable-in-amazon-portal.md +++ b/docs/known-issues/en/sku-removed-from-amazon-sc-is-not-being-disable-in-amazon-portal.md @@ -3,8 +3,8 @@ title: 'SKU removed from Amazon SC is not being disable in Amazon Portal' id: 9yeLgMrhp9nSu9MtJ518G status: PUBLISHED createdAt: 2023-05-18T11:43:30.694Z -updatedAt: 2023-05-18T11:43:31.301Z -publishedAt: 2023-05-18T11:43:31.301Z +updatedAt: 2023-08-14T17:50:14.349Z +publishedAt: 2023-08-14T17:50:14.349Z firstPublishedAt: 2023-05-18T11:43:31.301Z contentType: knownIssue productTeam: Connections @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Connections slug: sku-removed-from-amazon-sc-is-not-being-disable-in-amazon-portal locale: en -kiStatus: Backlog +kiStatus: Fixed internalReference: 827760 --- diff --git a/docs/known-issues/en/sku-selector-display-mode-select-not-working-in-shelfs.md b/docs/known-issues/en/sku-selector-display-mode-select-not-working-in-shelfs.md index 5ec012f0b..730393be0 100644 --- a/docs/known-issues/en/sku-selector-display-mode-select-not-working-in-shelfs.md +++ b/docs/known-issues/en/sku-selector-display-mode-select-not-working-in-shelfs.md @@ -3,8 +3,8 @@ title: 'SKU Selector display mode SELECT not working in shelfs' id: 4viowN3tnbsdc0f1bqXrux status: PUBLISHED createdAt: 2023-01-18T12:24:32.528Z -updatedAt: 2023-01-18T12:24:33.003Z -publishedAt: 2023-01-18T12:24:33.003Z +updatedAt: 2024-02-16T20:24:43.422Z +publishedAt: 2024-02-16T20:24:43.422Z firstPublishedAt: 2023-01-18T12:24:33.003Z contentType: knownIssue productTeam: Store Framework @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Store Framework slug: sku-selector-display-mode-select-not-working-in-shelfs locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 682152 --- diff --git a/docs/known-issues/en/sku-selector-not-choosing-correct-sku-when-having-similar-variations-with-substrings.md b/docs/known-issues/en/sku-selector-not-choosing-correct-sku-when-having-similar-variations-with-substrings.md new file mode 100644 index 000000000..fc8e63e63 --- /dev/null +++ b/docs/known-issues/en/sku-selector-not-choosing-correct-sku-when-having-similar-variations-with-substrings.md @@ -0,0 +1,52 @@ +--- +title: 'SKU Selector not choosing correct SKU when having similar variations with substrings' +id: 7EY2RMqoJM7bbLZvyVDdRn +status: PUBLISHED +createdAt: 2024-06-11T18:15:27.243Z +updatedAt: 2024-07-03T20:19:45.157Z +publishedAt: 2024-07-03T20:19:45.157Z +firstPublishedAt: 2024-06-11T18:15:28.029Z +contentType: knownIssue +productTeam: FastStore +author: 2mXZkbi0oi061KicTExNjo +tag: FastStore +slug: sku-selector-not-choosing-correct-sku-when-having-similar-variations-with-substrings +locale: en +kiStatus: Fixed +internalReference: 1047992 +--- + +## Summary + + +When having a substring of the variation in the chosen SKU in another variation available, we might not select the picked SKU + + +## + +## Simulation + + + +You need to have a variation available that has a substring of another available variation from the same product, for example: + +Variation value: 5 +Other Variation with substring: 5.5 + +OR + +Variation value: black +Other Variation with substring: black and white + + +## + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/en/sku-selector-with-multilpe-contexts.md b/docs/known-issues/en/sku-selector-with-multilpe-contexts.md new file mode 100644 index 000000000..245db1006 --- /dev/null +++ b/docs/known-issues/en/sku-selector-with-multilpe-contexts.md @@ -0,0 +1,49 @@ +--- +title: 'SKU Selector with multilpe contexts' +id: 4n6ap30jnJOrzflLCnVziO +status: PUBLISHED +createdAt: 2024-01-29T13:31:21.812Z +updatedAt: 2024-07-11T19:19:22.383Z +publishedAt: 2024-07-11T19:19:22.383Z +firstPublishedAt: 2024-01-29T13:31:22.391Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: sku-selector-with-multilpe-contexts +locale: en +kiStatus: Fixed +internalReference: 341322 +--- + +## Summary + + + +SKU selector inside modal/quick view is not in the same context that is in the search page and product page. + + ![](https://vtexhelp.zendesk.com/attachments/token/zIQ15WW7s1Zo24Z1I5tFT4H3y/?name=image.png) + + + ![](https://vtexhelp.zendesk.com/attachments/token/gnAeV75W2Sip3Pl1zfQyAiWOI/?name=image.png) + + +## + +## Simulation + + + +- Go to any store that has a quick view and sku-selector. +- Pick an SKU and go to the quick view mode +- Change the SKU inside the quick view modal +- Exit quick view mode and you will notice that the sku didn't change, it just changed inside the quick view context + + +## + +## Workaround + + +N/A + diff --git a/docs/known-issues/en/sku-specification-filters-arent-loaded-when-the-sku-is-only-available-in-a-whitelabel-seller.md b/docs/known-issues/en/sku-specification-filters-arent-loaded-when-the-sku-is-only-available-in-a-whitelabel-seller.md index 085937133..432f76296 100644 --- a/docs/known-issues/en/sku-specification-filters-arent-loaded-when-the-sku-is-only-available-in-a-whitelabel-seller.md +++ b/docs/known-issues/en/sku-specification-filters-arent-loaded-when-the-sku-is-only-available-in-a-whitelabel-seller.md @@ -3,8 +3,8 @@ title: "SKU Specification filters aren't loaded when the SKU is only available i id: 5SpoacD49oxDDGJjepUEoL status: PUBLISHED createdAt: 2022-03-21T17:41:20.048Z -updatedAt: 2022-11-25T21:58:05.886Z -publishedAt: 2022-11-25T21:58:05.886Z +updatedAt: 2024-02-16T20:29:10.321Z +publishedAt: 2024-02-16T20:29:10.321Z firstPublishedAt: 2022-03-21T17:41:20.389Z contentType: knownIssue productTeam: Intelligent Search @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Intelligent Search slug: sku-specification-filters-arent-loaded-when-the-sku-is-only-available-in-a-whitelabel-seller locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 431888 --- diff --git a/docs/known-issues/en/skus-from-the-same-product-being-created-separately-accounts-with-autoapprove-flag-enabled.md b/docs/known-issues/en/skus-from-the-same-product-being-created-separately-accounts-with-autoapprove-flag-enabled.md index 3f1ac18e3..e050cb187 100644 --- a/docs/known-issues/en/skus-from-the-same-product-being-created-separately-accounts-with-autoapprove-flag-enabled.md +++ b/docs/known-issues/en/skus-from-the-same-product-being-created-separately-accounts-with-autoapprove-flag-enabled.md @@ -3,8 +3,8 @@ title: 'Skus from the same product being created separately (accounts with Autoa id: 1nkfd9OuKTFsnBWe1k6dif status: PUBLISHED createdAt: 2023-02-15T12:22:35.143Z -updatedAt: 2023-02-15T12:22:35.839Z -publishedAt: 2023-02-15T12:22:35.839Z +updatedAt: 2023-11-28T19:01:37.291Z +publishedAt: 2023-11-28T19:01:37.291Z firstPublishedAt: 2023-02-15T12:22:35.839Z contentType: knownIssue productTeam: Marketplace @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Marketplace slug: skus-from-the-same-product-being-created-separately-accounts-with-autoapprove-flag-enabled locale: en -kiStatus: Backlog +kiStatus: Fixed internalReference: 467112 --- diff --git a/docs/known-issues/en/skus-from-the-same-product-being-created-separately-on-accounts-with-autoapprove-flag-enabled.md b/docs/known-issues/en/skus-from-the-same-product-being-created-separately-on-accounts-with-autoapprove-flag-enabled.md new file mode 100644 index 000000000..bc1f469b4 --- /dev/null +++ b/docs/known-issues/en/skus-from-the-same-product-being-created-separately-on-accounts-with-autoapprove-flag-enabled.md @@ -0,0 +1,54 @@ +--- +title: 'Skus from the same product being created separately on accounts with Autoapprove flag enabled' +id: 5xWm9hzTO0Yuv0e2UuMgH6 +status: PUBLISHED +createdAt: 2024-01-09T12:39:19.465Z +updatedAt: 2024-07-22T19:31:17.990Z +publishedAt: 2024-07-22T19:31:17.990Z +firstPublishedAt: 2024-01-09T19:59:00.420Z +contentType: knownIssue +productTeam: Marketplace +author: 2mXZkbi0oi061KicTExNjo +tag: Marketplace +slug: skus-from-the-same-product-being-created-separately-on-accounts-with-autoapprove-flag-enabled +locale: en +kiStatus: Fixed +internalReference: 962986 +--- + +## Summary + + +The seller sends a batch with skus from the same product (all the possible variations of the product). + +Instead of being created as a product with it's variations, all the skus are being created separately. + +This behavior is happening because the marketplace account has the Autoapprove flag enabled and the seller is sending all the skus at once. + +Normally, the system has a lock, by product name, to prevent this kind of situation since the Matcher has more than one queue processing the skus. But this lock isn't implemented on the Autoapprove workflow. + + +## + +## Simulation + + +1. Enable the Autoapprove flag on the Marketplace; +2. Seller send a batch of products and it's skus (variations) at once; +3. The first skus of the product is created correctly, but the others are created separately. + + +## + +## Workaround + + +To prevent this situation, there are two possible ways. + +1. Seller send the skus slowly within a time frame; +2. Disable the Autoapprove flag on the Marketplace. + + + + + diff --git a/docs/known-issues/en/skuservicoformaspx-not-listing-value-tables-at-first-for-a-value-type.md b/docs/known-issues/en/skuservicoformaspx-not-listing-value-tables-at-first-for-a-value-type.md index 7cc9ebaba..936b3bb1b 100644 --- a/docs/known-issues/en/skuservicoformaspx-not-listing-value-tables-at-first-for-a-value-type.md +++ b/docs/known-issues/en/skuservicoformaspx-not-listing-value-tables-at-first-for-a-value-type.md @@ -3,8 +3,8 @@ title: 'SkuServicoForm.aspx not listing Value Tables at first for a Value type' id: 2QrjRVvJXiWmRXTYf8DrMK status: PUBLISHED createdAt: 2022-06-28T16:55:32.216Z -updatedAt: 2022-11-25T21:50:15.511Z -publishedAt: 2022-11-25T21:50:15.511Z +updatedAt: 2024-02-16T20:27:50.659Z +publishedAt: 2024-02-16T20:27:50.659Z firstPublishedAt: 2022-06-28T16:55:32.529Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: skuservicoformaspx-not-listing-value-tables-at-first-for-a-value-type locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 335819 --- diff --git a/docs/known-issues/en/sla-offer-fluctuating-between-different-shipping-policies-due-to-cache-in-estimated-date-of-30-seconds.md b/docs/known-issues/en/sla-offer-fluctuating-between-different-shipping-policies-due-to-cache-in-estimated-date-of-30-seconds.md new file mode 100644 index 000000000..2f0081bbb --- /dev/null +++ b/docs/known-issues/en/sla-offer-fluctuating-between-different-shipping-policies-due-to-cache-in-estimated-date-of-30-seconds.md @@ -0,0 +1,48 @@ +--- +title: 'SLA offer fluctuating between different shipping policies due to cache in estimated date of 30 seconds' +id: 2uN3bVrxHhj6Xs6TeQTJDr +status: PUBLISHED +createdAt: 2024-05-21T19:34:50.437Z +updatedAt: 2024-05-21T19:38:10.682Z +publishedAt: 2024-05-21T19:38:10.682Z +firstPublishedAt: 2024-05-21T19:34:53.918Z +contentType: knownIssue +productTeam: Logistics +author: 2mXZkbi0oi061KicTExNjo +tag: Logistics +slug: sla-offer-fluctuating-between-different-shipping-policies-due-to-cache-in-estimated-date-of-30-seconds +locale: en +kiStatus: Backlog +internalReference: 1036916 +--- + +## Summary + + +The logistics simulation can oscillate between offering SLAs if the client has shipping policies with the same price, delivery time, SlaType, dock cost and warehouse configuration, but different dock priority. +We have a cache that stores the delivery time for 30 seconds, so when a new simulation is made, another shipping policy with the same configurations that has a longer dock time may be offered when it shouldn't be. + + + +## + +## Simulation + + +Shipping policies A and B with the same total delivery time (1 day for example), price, dock cost and warehouse, but with different dock priorities. +Make a quote at 16:00:00 where shipping policy A with lower dock priority will be offered, then the estimate result would be for the next day at 16:01:00, this data is cached for 30 seconds; +When making a new quote at 16:00:10 for example, shipping policy B with a higher dock priority will be offered, because in the first quote the delivery time would be for example at 16:01:00 cached for 30 seconds, while the second quote B is chosen because it also has the estimate for the next day but at 16:00:00. + + + +## + +## Workaround + + +There is no workaround for a scenario with the same settings as described above. + + + + + diff --git a/docs/known-issues/en/sliderlayout-bug-when-using-prop-infinite-as-always-on-mobile.md b/docs/known-issues/en/sliderlayout-bug-when-using-prop-infinite-as-always-on-mobile.md new file mode 100644 index 000000000..18752863e --- /dev/null +++ b/docs/known-issues/en/sliderlayout-bug-when-using-prop-infinite-as-always-on-mobile.md @@ -0,0 +1,46 @@ +--- +title: 'Slider-layout bug when using prop infinite as always on mobile' +id: 4JERnak05tr2K8ICjjPjrN +status: PUBLISHED +createdAt: 2023-10-17T17:38:34.443Z +updatedAt: 2023-10-17T17:38:35.106Z +publishedAt: 2023-10-17T17:38:35.106Z +firstPublishedAt: 2023-10-17T17:38:35.106Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: sliderlayout-bug-when-using-prop-infinite-as-always-on-mobile +locale: en +kiStatus: Backlog +internalReference: 920725 +--- + +## Summary + + +When the slider-layout is set to `infinite: "always"` on the mobile the component presents an intermittent bug. After a while scrolling the shelf the products will stop to appear and a blank space will appear instead. + + +## + +## Simulation + + + +- Set the prop `infinite: "always"` +- On mobile, try to scroll the products +- Eventually the products will stop to appear and the slider will become blank + + +## + +## Workaround + + +Use the `showNavigationArrows: "always"`, the problem only happens when scrolling + + + + + diff --git a/docs/known-issues/en/slug-and-link-returned-in-the-catalog-facets-api-have-different-formats.md b/docs/known-issues/en/slug-and-link-returned-in-the-catalog-facets-api-have-different-formats.md new file mode 100644 index 000000000..4b2de11e3 --- /dev/null +++ b/docs/known-issues/en/slug-and-link-returned-in-the-catalog-facets-api-have-different-formats.md @@ -0,0 +1,54 @@ +--- +title: 'Slug and Link returned in the Catalog Facets API have different formats.' +id: 3LbYdhZhjsvUuQNC7VJN5G +status: PUBLISHED +createdAt: 2024-03-12T15:43:07.017Z +updatedAt: 2024-03-12T15:43:08.057Z +publishedAt: 2024-03-12T15:43:08.057Z +firstPublishedAt: 2024-03-12T15:43:08.057Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: slug-and-link-returned-in-the-catalog-facets-api-have-different-formats +locale: en +kiStatus: Backlog +internalReference: 998397 +--- + +## Summary + + +Catalog Facets API described here: https://developers.vtex.com/docs/api-reference/search-api#get-/api/catalog_system/pub/facets/search/-term- +The response objects have the field "Slug", "Link" and "LinkEncoded". However, these fields should have the same format, but they diverge on the PriceRanges object when the value has decimal cases. + +Example: +Slug: "de-100-a-199.99" +Link: "/category-test/de-100-a-199-99?map=c,priceFrom" + +The Slug has the character "." while the Link has the character "-". + + + +## + +## Simulation + + + +1. Have a category with a priceRange with decimal values. +2. Request the facets API +3. Check that the characters are different. + + +## + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/en/sms-configuration-link-in-email-template-redirects-user-to-404-page.md b/docs/known-issues/en/sms-configuration-link-in-email-template-redirects-user-to-404-page.md new file mode 100644 index 000000000..0cdb5d7a1 --- /dev/null +++ b/docs/known-issues/en/sms-configuration-link-in-email-template-redirects-user-to-404-page.md @@ -0,0 +1,46 @@ +--- +title: 'SMS configuration link in email template redirects user to 404 page' +id: ZjIBvieBRNlN5lThuvtBf +status: PUBLISHED +createdAt: 2024-06-21T17:58:11.722Z +updatedAt: 2024-06-21T17:58:12.707Z +publishedAt: 2024-06-21T17:58:12.707Z +firstPublishedAt: 2024-06-21T17:58:12.707Z +contentType: knownIssue +productTeam: Order Management +author: 2mXZkbi0oi061KicTExNjo +tag: Order Management +slug: sms-configuration-link-in-email-template-redirects-user-to-404-page +locale: en +kiStatus: Backlog +internalReference: 1054007 +--- + +## Summary + + +On the template configuration screen of the message center system, there is a link that should take the user to the configuration of the SMS sending app, but this app is no longer available and the link now returns 404, displaying a screen with the message "`store/not-found-box-title`". + + +## + +## Simulation + + + +Access any template ; +Go to the SMS tab and click on the link "Install it through the VTEX App Store." +This link directs the user to the app store, but the app is no longer available. + + +## + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/en/some-addresses-autocompleted-by-google-are-not-able-to-be-saved-on-my-account.md b/docs/known-issues/en/some-addresses-autocompleted-by-google-are-not-able-to-be-saved-on-my-account.md index ef3038a67..b3bcd5636 100644 --- a/docs/known-issues/en/some-addresses-autocompleted-by-google-are-not-able-to-be-saved-on-my-account.md +++ b/docs/known-issues/en/some-addresses-autocompleted-by-google-are-not-able-to-be-saved-on-my-account.md @@ -3,8 +3,8 @@ title: 'Some addresses autocompleted by Google are not able to be saved on My Ac id: DgYKHOqC0nnpHKEdcTeXQ status: PUBLISHED createdAt: 2022-04-28T19:44:12.222Z -updatedAt: 2023-01-06T17:13:51.809Z -publishedAt: 2023-01-06T17:13:51.809Z +updatedAt: 2023-10-18T00:06:40.142Z +publishedAt: 2023-10-18T00:06:40.142Z firstPublishedAt: 2022-05-10T18:17:39.573Z contentType: knownIssue productTeam: Order Management @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Order Management slug: some-addresses-autocompleted-by-google-are-not-able-to-be-saved-on-my-account locale: en -kiStatus: Backlog +kiStatus: Fixed internalReference: 415388 --- @@ -48,3 +48,6 @@ Example: There is no solution available for this. + + + diff --git a/docs/known-issues/en/some-functions-of-the-sticky-layout-component-wont-work-as-expected-when-viewed-through-safari-browser.md b/docs/known-issues/en/some-functions-of-the-sticky-layout-component-wont-work-as-expected-when-viewed-through-safari-browser.md new file mode 100644 index 000000000..149f56c36 --- /dev/null +++ b/docs/known-issues/en/some-functions-of-the-sticky-layout-component-wont-work-as-expected-when-viewed-through-safari-browser.md @@ -0,0 +1,45 @@ +--- +title: "Some functions of the sticky layout component won't work as expected when viewed through Safari browser" +id: 6qXYzloLLowKzEqIUX1IB0 +status: PUBLISHED +createdAt: 2023-11-08T13:34:35.513Z +updatedAt: 2024-02-16T20:55:46.662Z +publishedAt: 2024-02-16T20:55:46.662Z +firstPublishedAt: 2023-11-08T13:34:36.172Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: some-functions-of-the-sticky-layout-component-wont-work-as-expected-when-viewed-through-safari-browser +locale: en +kiStatus: Backlog +internalReference: 868535 +--- + +## Summary + + +Some functions of the sticky layout component won't work as expected when viewed through Safari browser + + +## + +## Simulation + + +Using the sticky layout and trying to view it on Safari will sometimes not behave properly. Bellow are some of the observed behaviors: + +- the menus might appear floating even thought they are set to be fixed position + + +## + +## Workaround + + +Since this is a very specific use case for a very specific browser, there is currently no workaround for it. + + + + + diff --git a/docs/known-issues/en/some-inventory-management-features-not-working-properly-on-seller-portal-accounts.md b/docs/known-issues/en/some-inventory-management-features-not-working-properly-on-seller-portal-accounts.md new file mode 100644 index 000000000..70b6a9a07 --- /dev/null +++ b/docs/known-issues/en/some-inventory-management-features-not-working-properly-on-seller-portal-accounts.md @@ -0,0 +1,50 @@ +--- +title: 'Some Inventory Management features not working properly on seller portal accounts' +id: uJ4qws662c8pUnyfOV1fV +status: PUBLISHED +createdAt: 2024-03-18T17:54:20.400Z +updatedAt: 2024-03-18T17:54:21.597Z +publishedAt: 2024-03-18T17:54:21.597Z +firstPublishedAt: 2024-03-18T17:54:21.597Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: some-inventory-management-features-not-working-properly-on-seller-portal-accounts +locale: en +kiStatus: Backlog +internalReference: 1001665 +--- + +## Summary + + +Inventory Management features (like the links to the products) does not behave as expected on seller portal accounts. This happens because these kind of accounts use a different version of the catalog. + +The Logistics module use on this UI an API from catalogV1. + +However, we don't have a proxy from seller portal catalog to this API on catalogV1. + +The impact is that the links provided on the products do not open the catalog page, but instead it returns an error. + + +## + +## Simulation + + + +1. Try to open the links to the products on a seller portal inventory management. + + +## + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/en/some-special-characters-are-not-stripped-from-product-searches-or-indexing.md b/docs/known-issues/en/some-special-characters-are-not-stripped-from-product-searches-or-indexing.md new file mode 100644 index 000000000..ce414e1e4 --- /dev/null +++ b/docs/known-issues/en/some-special-characters-are-not-stripped-from-product-searches-or-indexing.md @@ -0,0 +1,52 @@ +--- +title: 'Some special characters are not stripped from product searches or indexing' +id: 3qbzEcCkXpaPA0U23trlwT +status: DRAFT +createdAt: 2022-04-26T22:41:20.214Z +updatedAt: 2023-11-29T20:24:51.268Z +publishedAt: +firstPublishedAt: 2022-04-26T22:42:16.929Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: some-special-characters-are-not-stripped-from-product-searches-or-indexing +locale: en +kiStatus: Backlog +internalReference: 382382 +--- + +## Summary + + +Some special characters are not completely stripped from the searched keywords or product indexing, which may affect searches in some specific scenarios. + +The known characters that lead to this scenario are commas (`,`), dots (`.`), and colons (`:`). Others are usually ignored and don't generate problems. + +While registering a product, commas and dots at the end of words are removed while indexing the product, but if in the middle of a word, they are kept. Keywords are split by spaces. + +While searching, colons are a reserved value and will invalidate the whole text query. + + +## + +## Simulation + + +For commas and dots, a product field that has a value like comma-separated keywords like `"car,specialbrand,blue"` will be read as a single word. Searching for `specialbrand` won't find this product. + +For colons, a product with the name `"red wine: special version"` can be found by searching by `wine`, but searching by `wine: special version` won't work. The whole search will be invalid, and no text filters will be applied. + + +## + +## Workaround + + +For commas and dots, a space after the character is required to split the keywords. + +For a search using colons, there's no workaround. + + + + diff --git a/docs/known-issues/en/some-unexpected-behavior-in-masterdata.md b/docs/known-issues/en/some-unexpected-behavior-in-masterdata.md new file mode 100644 index 000000000..52ae16ae1 --- /dev/null +++ b/docs/known-issues/en/some-unexpected-behavior-in-masterdata.md @@ -0,0 +1,48 @@ +--- +title: 'Some unexpected behavior in MasterData' +id: 4E9jB5vkUMucnAuwUMOGQL +status: PUBLISHED +createdAt: 2023-09-18T21:27:15.291Z +updatedAt: 2023-10-10T21:16:04.759Z +publishedAt: 2023-10-10T21:16:04.759Z +firstPublishedAt: 2023-09-18T21:27:15.908Z +contentType: knownIssue +productTeam: Storage +author: 2mXZkbi0oi061KicTExNjo +tag: Storage +slug: some-unexpected-behavior-in-masterdata +locale: en +kiStatus: Backlog +internalReference: 669048 +--- + +## Summary + + +Even with data available (documents), the information is not returned as expected. +This behavior can impact some of the following functionalities: + +- Images in the Site Editor (CMS) are not available, due error message "_Something went wrong. Please try again._"; +- It is not possible to access entities and its documents due error message "_An unexpected error has occurred. Please try again. If the problem persists, contact support._"; +- The `_sort` is not respected on Search documents API; +- No information is returned when using Search Documents API (an empty response, like `[]`), even when they contain documents. + + +## + +## Simulation + + +As this is an occasional behavior (cluster-related event), it cannot be simulated. + + +## + +## Workaround + + +The VTEX team must check the cluster and eventually re-index the data or change the cluster, so that the data will be available again. + + + + diff --git a/docs/known-issues/en/something-went-wrong-error-is-displayed-in-the-catalog-admin.md b/docs/known-issues/en/something-went-wrong-error-is-displayed-in-the-catalog-admin.md new file mode 100644 index 000000000..d9998e5fb --- /dev/null +++ b/docs/known-issues/en/something-went-wrong-error-is-displayed-in-the-catalog-admin.md @@ -0,0 +1,49 @@ +--- +title: 'Something Went Wrong error is displayed in the catalog admin' +id: 5TZLWNau0Vo6yp8URPsGcn +status: PUBLISHED +createdAt: 2023-09-26T17:00:49.516Z +updatedAt: 2023-09-26T17:00:50.184Z +publishedAt: 2023-09-26T17:00:50.184Z +firstPublishedAt: 2023-09-26T17:00:50.184Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: something-went-wrong-error-is-displayed-in-the-catalog-admin +locale: en +kiStatus: Backlog +internalReference: 907567 +--- + +## Summary + + +It is expected to use the admin without restrictions. However, sometimes a **Something Went Wrong** error is displayed in the catalog admin. + + +## + +## Simulation + + + +1. Open the Catalog admin +2. Open a section of the catalog, for example: `/admin/Site/ValeForm.aspx`, `Product.aspx` , `ProdutoCategoriaSimilarForm.aspx` or `SkuForm.aspx` +3. Receive a **Something Went Wrong** error on the admin + + +## + +## Workaround + + + +- Try to use the legacy admin: `.vtexcommercestable.com.br/admin` +- Try to reload the page a few times, or +- Try to wait for a few minutes and access the page again + + + + + diff --git a/docs/known-issues/en/something-went-wrong-message-when-accessing-a-and-p-routes-in-portal-stores.md b/docs/known-issues/en/something-went-wrong-message-when-accessing-a-and-p-routes-in-portal-stores.md new file mode 100644 index 000000000..8fec90af7 --- /dev/null +++ b/docs/known-issues/en/something-went-wrong-message-when-accessing-a-and-p-routes-in-portal-stores.md @@ -0,0 +1,48 @@ +--- +title: 'Something went wrong message when accessing /a and /p routes in Portal stores' +id: 2XGAGH8xpNqjJpAir6DKzz +status: PUBLISHED +createdAt: 2023-11-30T16:31:45.428Z +updatedAt: 2023-11-30T16:31:45.990Z +publishedAt: 2023-11-30T16:31:45.990Z +firstPublishedAt: 2023-11-30T16:31:45.990Z +contentType: knownIssue +productTeam: Portal +author: 2mXZkbi0oi061KicTExNjo +tag: Portal +slug: something-went-wrong-message-when-accessing-a-and-p-routes-in-portal-stores +locale: en +kiStatus: Backlog +internalReference: 945226 +--- + +## Summary + + +It is expected to search for any term in the Portal's stores; however, the letters "A" and "P" are not directly searchable via the URL. +So, a "Something went wrong" message will appear when accessing `/a` and `/p` routes in Portal stores + + +## + +## Simulation + + + +1. Go to a portal store +2. Go to the link `site.com/a` or `site.com/p` +3. See a "Something went wrong" on the front + + +## + +## Workaround + + +N/A to `/a` path +Register a redirect in the legacy CMS from `/p` to `/?ft=p` + + + + + diff --git a/docs/known-issues/en/something-went-wrong-when-adding-an-incomplete-address-and-tried-to-edit-it.md b/docs/known-issues/en/something-went-wrong-when-adding-an-incomplete-address-and-tried-to-edit-it.md new file mode 100644 index 000000000..c13e67a62 --- /dev/null +++ b/docs/known-issues/en/something-went-wrong-when-adding-an-incomplete-address-and-tried-to-edit-it.md @@ -0,0 +1,47 @@ +--- +title: '"Something went wrong" when adding an incomplete address and tried to edit it' +id: 3rWGAr4K86JAetSBJ75q3h +status: PUBLISHED +createdAt: 2024-01-02T21:11:17.425Z +updatedAt: 2024-01-02T21:11:17.955Z +publishedAt: 2024-01-02T21:11:17.955Z +firstPublishedAt: 2024-01-02T21:11:17.955Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: something-went-wrong-when-adding-an-incomplete-address-and-tried-to-edit-it +locale: en +kiStatus: Backlog +internalReference: 960064 +--- + +## Summary + + +During the checkout stage using a shopper with a complete profile, in the step of filling in the shipping data, by clicking on the option "Deliver to another address", if only the postal code is added and the shopper comes back to the address list (using the button "back to address book") and click on "Update selected address information" there is an error with message "Something went wrong". + + +## + +## Simulation + + + +- Add items to cart and use an email with a complete profile; +- During the Checkout stage, when filling in the shipping data, click on "Deliver to another address"; +- Add a postal code and return to the shipping data by clicking on the "Back to address list" button; +- Click on "Update selected address information". + + +## + +## Workaround + + + +- Refresh the page if the error shows up. + + + + diff --git a/docs/known-issues/en/sort-by-name-working-different-on-stores-integrated-before-a-date.md b/docs/known-issues/en/sort-by-name-working-different-on-stores-integrated-before-a-date.md index 4b9102318..f9adec9af 100644 --- a/docs/known-issues/en/sort-by-name-working-different-on-stores-integrated-before-a-date.md +++ b/docs/known-issues/en/sort-by-name-working-different-on-stores-integrated-before-a-date.md @@ -3,8 +3,8 @@ title: 'Sort by name working different on stores integrated before a date' id: 96cQG19ZAmAtVT0ykZ4nF status: PUBLISHED createdAt: 2022-06-20T12:11:22.846Z -updatedAt: 2022-11-25T21:58:18.041Z -publishedAt: 2022-11-25T21:58:18.041Z +updatedAt: 2024-07-01T18:48:26.055Z +publishedAt: 2024-07-01T18:48:26.055Z firstPublishedAt: 2022-06-20T12:11:23.353Z contentType: knownIssue productTeam: Intelligent Search @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Intelligent Search slug: sort-by-name-working-different-on-stores-integrated-before-a-date locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 600468 --- diff --git a/docs/known-issues/en/space-in-street-property-in-postal-code-json-affects-address-field-display-at-checkout.md b/docs/known-issues/en/space-in-street-property-in-postal-code-json-affects-address-field-display-at-checkout.md new file mode 100644 index 000000000..7c1289f8d --- /dev/null +++ b/docs/known-issues/en/space-in-street-property-in-postal-code-json-affects-address-field-display-at-checkout.md @@ -0,0 +1,45 @@ +--- +title: 'Space in street property in Postal Code JSON affects address field display at checkout' +id: Rr3wSsdC5hxMS8ttK4kIj +status: PUBLISHED +createdAt: 2023-08-01T22:30:35.290Z +updatedAt: 2024-07-01T18:49:10.379Z +publishedAt: 2024-07-01T18:49:10.379Z +firstPublishedAt: 2023-08-01T22:30:36.187Z +contentType: knownIssue +productTeam: Logistics +author: 2mXZkbi0oi061KicTExNjo +tag: Logistics +slug: space-in-street-property-in-postal-code-json-affects-address-field-display-at-checkout +locale: en +kiStatus: No Fix +internalReference: 872935 +--- + +## Summary + + +When activating the use of the postal code API in the address form for countries that are not in the BR model (country, state, city, neighborhood, street), these countries that do not have all these fields filled in the API and need to be able to enter the other address data in the address form at checkout, the street field of the address block will not be available if the street property of JSON is with space, as it will be understood as filled and valid, which does not allow to proceed with the order. + + + +## + +## Simulation + + +Create a cart in an EMEA store that uses Postal code and address form and in the postal code base the street field is with space " " . +The address field will not be available to be filled in. + + +## + +## Workaround + + +Does not exist + + + + + diff --git a/docs/known-issues/en/space-in-warehouse-id-causes-internal-logistics-requests-to-fail.md b/docs/known-issues/en/space-in-warehouse-id-causes-internal-logistics-requests-to-fail.md index f39957306..f7b3014af 100644 --- a/docs/known-issues/en/space-in-warehouse-id-causes-internal-logistics-requests-to-fail.md +++ b/docs/known-issues/en/space-in-warehouse-id-causes-internal-logistics-requests-to-fail.md @@ -3,8 +3,8 @@ title: 'Space in warehouse ID causes internal logistics requests to fail' id: M8SsnABs2HgYsUvNnjCFx status: PUBLISHED createdAt: 2022-09-20T21:51:05.157Z -updatedAt: 2023-01-05T19:34:07.126Z -publishedAt: 2023-01-05T19:34:07.126Z +updatedAt: 2024-02-16T20:24:53.145Z +publishedAt: 2024-02-16T20:24:53.145Z firstPublishedAt: 2022-09-20T21:51:05.702Z contentType: knownIssue productTeam: Logistics @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Logistics slug: space-in-warehouse-id-causes-internal-logistics-requests-to-fail locale: en -kiStatus: Fixed +kiStatus: No Fix internalReference: 654370 --- diff --git a/docs/known-issues/en/special-characters-cannot-be-used-for-cnpj-search-on-masterdata.md b/docs/known-issues/en/special-characters-cannot-be-used-for-cnpj-search-on-masterdata.md index a70b9ddc4..d215d1e2e 100644 --- a/docs/known-issues/en/special-characters-cannot-be-used-for-cnpj-search-on-masterdata.md +++ b/docs/known-issues/en/special-characters-cannot-be-used-for-cnpj-search-on-masterdata.md @@ -3,8 +3,8 @@ title: 'Special Characters cannot be used for CNPJ search on MasterData' id: 4sgob00QXkGYPC3TjSpQeN status: PUBLISHED createdAt: 2022-06-21T15:35:26.675Z -updatedAt: 2022-11-25T22:13:02.870Z -publishedAt: 2022-11-25T22:13:02.870Z +updatedAt: 2023-08-07T13:52:30.392Z +publishedAt: 2023-08-07T13:52:30.392Z firstPublishedAt: 2022-06-21T15:35:27.341Z contentType: knownIssue productTeam: Storage diff --git a/docs/known-issues/en/special-characters-in-invoicenumber-cause-postpurchase-flow-to-fail.md b/docs/known-issues/en/special-characters-in-invoicenumber-cause-postpurchase-flow-to-fail.md new file mode 100644 index 000000000..c87879ada --- /dev/null +++ b/docs/known-issues/en/special-characters-in-invoicenumber-cause-postpurchase-flow-to-fail.md @@ -0,0 +1,49 @@ +--- +title: 'Special characters in invoiceNumber cause post-purchase flow to fail' +id: 1tVPSLsB9SSZIF1KrNn3k2 +status: PUBLISHED +createdAt: 2023-12-14T18:31:27.213Z +updatedAt: 2023-12-14T18:31:27.801Z +publishedAt: 2023-12-14T18:31:27.801Z +firstPublishedAt: 2023-12-14T18:31:27.801Z +contentType: knownIssue +productTeam: Order Management +author: 2mXZkbi0oi061KicTExNjo +tag: Order Management +slug: special-characters-in-invoicenumber-cause-postpurchase-flow-to-fail +locale: en +kiStatus: Backlog +internalReference: 953285 +--- + +## Summary + + +Currently, SNO (Shipping Notification Order) accepts that an invoice number (invoiceNumber) is sent via API and UI with a "special character" at the end or beginning of the data, for example: "#123456". + +However, when invoices are received in this format, some flows carried out by the system involved in the post-purchase flow end up returning an error because they are unable to process or pass on the amount received. Examples of flows that may fail include tracking updates, order status updates for invoiced orders, communication with the gifcard hub system, and any other system that uses invoiceNumber data may have its flow compromised due to the use of special characters in the invoiceNumber field. + + +## + +## Simulation + + +1- Invoice an order by entering the following example invoice number: "#123456"; (special characters at the beginning of the number or at the end) + +2- Note that the order will not be updated to invoiced status + +3- In the case of flows involving a seller, in the Get Order of the seller's order it will be possible to see the saved invoice, but even then the marketplace order will not be updated to invoiced, as the system will not be able to pass on the invoice. + + +## + +## Workaround + + +For these cases, the alternative solution is not to use the "special characters" in the invoiceNumber composition. + + + + + diff --git a/docs/known-issues/en/special-characters-on-the-sku-name-breaks-sku-selection-on-portal-web-store-pdp-pages-for-radio-box-category-type-of-selection.md b/docs/known-issues/en/special-characters-on-the-sku-name-breaks-sku-selection-on-portal-web-store-pdp-pages-for-radio-box-category-type-of-selection.md index 92c336819..219b91c61 100644 --- a/docs/known-issues/en/special-characters-on-the-sku-name-breaks-sku-selection-on-portal-web-store-pdp-pages-for-radio-box-category-type-of-selection.md +++ b/docs/known-issues/en/special-characters-on-the-sku-name-breaks-sku-selection-on-portal-web-store-pdp-pages-for-radio-box-category-type-of-selection.md @@ -3,8 +3,8 @@ title: 'Special Characters on the SKU name breaks SKU selection on Portal Web St id: 1G4FSBVZqn44ke7YJTuBJA status: PUBLISHED createdAt: 2022-03-16T16:26:36.035Z -updatedAt: 2022-11-25T22:11:14.593Z -publishedAt: 2022-11-25T22:11:14.593Z +updatedAt: 2024-02-16T20:29:47.269Z +publishedAt: 2024-02-16T20:29:47.269Z firstPublishedAt: 2022-03-16T16:26:36.503Z contentType: knownIssue productTeam: Portal @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Portal slug: special-characters-on-the-sku-name-breaks-sku-selection-on-portal-web-store-pdp-pages-for-radio-box-category-type-of-selection locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 337933 --- diff --git a/docs/known-issues/en/specifications-multiplied-on-catalog.md b/docs/known-issues/en/specifications-multiplied-on-catalog.md new file mode 100644 index 000000000..73e3a2d5e --- /dev/null +++ b/docs/known-issues/en/specifications-multiplied-on-catalog.md @@ -0,0 +1,52 @@ +--- +title: 'Specifications multiplied on catalog' +id: 2d4LXPrbVibMR8atXO6o8X +status: PUBLISHED +createdAt: 2023-10-16T12:48:03.714Z +updatedAt: 2023-10-16T12:48:59.814Z +publishedAt: 2023-10-16T12:48:59.814Z +firstPublishedAt: 2023-10-16T12:48:04.717Z +contentType: knownIssue +productTeam: Marketplace +author: 2mXZkbi0oi061KicTExNjo +tag: Marketplace +slug: specifications-multiplied-on-catalog +locale: en +kiStatus: Backlog +internalReference: 919761 +--- + +## Summary + + +The marketplace can approve products sent by sellers on the Received Skus module. + +When a product has a sku specification that matches the specification that exists on the marketplace's category but is a new value, this new value is created on the marketplace's specification. + +The multiplied values can occur when more than one sku with the same "new value" is being approved at the same time on Received Skus in the same category (or tree) that the specification was created. + +If the specification is created on the root category (not recommended) this scenario could happen more easily. + + +## + +## Simulation + + + +1. Create a sku specification on the root category; +2. Choose 2 (or more)skus to approve on the Received Skus module that have the same sku specification value (the value can't previous exist on the marketplace side) +3. Approve the skus (at the same time or in a small gap) and check if the specification values were multiplied by the number of skus approved. + + +## + +## Workaround + + +Approve the skus more slowly and avoid create specifications on the root category. + + + + + diff --git a/docs/known-issues/en/spotprice-from-the-skujson-is-incorrect-for-products-with-multiple-sellers.md b/docs/known-issues/en/spotprice-from-the-skujson-is-incorrect-for-products-with-multiple-sellers.md index 9ace7e109..50fcadcc2 100644 --- a/docs/known-issues/en/spotprice-from-the-skujson-is-incorrect-for-products-with-multiple-sellers.md +++ b/docs/known-issues/en/spotprice-from-the-skujson-is-incorrect-for-products-with-multiple-sellers.md @@ -3,8 +3,8 @@ title: 'spotPrice from the skuJson is incorrect for products with multiple Selle id: 6rgLJCE1DYPXZj1Pqt6hA2 status: PUBLISHED createdAt: 2022-02-24T15:32:40.223Z -updatedAt: 2022-11-25T22:10:27.000Z -publishedAt: 2022-11-25T22:10:27.000Z +updatedAt: 2024-02-16T20:30:08.928Z +publishedAt: 2024-02-16T20:30:08.928Z firstPublishedAt: 2022-02-24T15:32:41.286Z contentType: knownIssue productTeam: Portal @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Portal slug: spotprice-from-the-skujson-is-incorrect-for-products-with-multiple-sellers locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 264791 --- diff --git a/docs/known-issues/en/status-on-transactions-list-doesnt-match-actual-state.md b/docs/known-issues/en/status-on-transactions-list-doesnt-match-actual-state.md new file mode 100644 index 000000000..ad92eab51 --- /dev/null +++ b/docs/known-issues/en/status-on-transactions-list-doesnt-match-actual-state.md @@ -0,0 +1,43 @@ +--- +title: "Status on Transactions list doesn't match actual state" +id: 3L0eXIO6aHmv9GSlPwCq3t +status: PUBLISHED +createdAt: 2024-03-22T16:23:32.369Z +updatedAt: 2024-03-22T16:23:33.304Z +publishedAt: 2024-03-22T16:23:33.304Z +firstPublishedAt: 2024-03-22T16:23:33.304Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: status-on-transactions-list-doesnt-match-actual-state +locale: en +kiStatus: Backlog +internalReference: 1004883 +--- + +## Summary + + +Some transactions may not match the actual state when you open them (indexing issue). + + +## + +## Simulation + + +There's no way to reproduce as this happens with random transactions. + + +## + +## Workaround + + +NA + + + + + diff --git a/docs/known-issues/en/stock-change-is-completed-even-after-receiving-error-500.md b/docs/known-issues/en/stock-change-is-completed-even-after-receiving-error-500.md index 4a4fd756a..602675c83 100644 --- a/docs/known-issues/en/stock-change-is-completed-even-after-receiving-error-500.md +++ b/docs/known-issues/en/stock-change-is-completed-even-after-receiving-error-500.md @@ -3,8 +3,8 @@ title: 'Stock change is completed even after receiving error 500' id: 3dlP8iOBiL2tfPRvjm2kUZ status: PUBLISHED createdAt: 2022-06-20T12:40:08.834Z -updatedAt: 2022-11-25T21:59:29.796Z -publishedAt: 2022-11-25T21:59:29.796Z +updatedAt: 2024-07-03T18:12:47.665Z +publishedAt: 2024-07-03T18:12:47.665Z firstPublishedAt: 2022-06-20T12:40:09.126Z contentType: knownIssue productTeam: Logistics @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Logistics slug: stock-change-is-completed-even-after-receiving-error-500 locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 388176 --- @@ -22,6 +22,7 @@ internalReference: 388176 Client is trying to update the sku quantity in the inventory and the request received error 500. Despite the error, the quantity in stock is changed. +## ## Simulation @@ -32,6 +33,7 @@ But in the response we see the error 500, and the inventory we see the same valu +## ## Workaround diff --git a/docs/known-issues/en/stockkeepingunit-catalog-api-allows-invalid-commercial-condition-values.md b/docs/known-issues/en/stockkeepingunit-catalog-api-allows-invalid-commercial-condition-values.md index 9094ef0f9..33d6805ae 100644 --- a/docs/known-issues/en/stockkeepingunit-catalog-api-allows-invalid-commercial-condition-values.md +++ b/docs/known-issues/en/stockkeepingunit-catalog-api-allows-invalid-commercial-condition-values.md @@ -3,8 +3,8 @@ title: 'stockkeepingunit catalog API allows invalid commercial condition values' id: 1ONAspL4Wj9fdu2tYcX4Ur status: PUBLISHED createdAt: 2023-03-10T20:44:01.459Z -updatedAt: 2023-03-10T20:44:02.006Z -publishedAt: 2023-03-10T20:44:02.006Z +updatedAt: 2024-07-01T18:48:57.278Z +publishedAt: 2024-07-01T18:48:57.278Z firstPublishedAt: 2023-03-10T20:44:02.006Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: stockkeepingunit-catalog-api-allows-invalid-commercial-condition-values locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 769053 --- diff --git a/docs/known-issues/en/stockkeepingunitbyean-returns-404-for-eans-with-.md b/docs/known-issues/en/stockkeepingunitbyean-returns-404-for-eans-with-.md index 4c1e6b418..57b0bc687 100644 --- a/docs/known-issues/en/stockkeepingunitbyean-returns-404-for-eans-with-.md +++ b/docs/known-issues/en/stockkeepingunitbyean-returns-404-for-eans-with-.md @@ -3,7 +3,7 @@ title: 'StockKeepingUnitByEAN returns 404 for EANs with "/"' id: Pp3lE5Gu54gOw6liInte4 status: DRAFT createdAt: 2022-02-25T12:23:55.903Z -updatedAt: 2022-06-28T16:56:27.547Z +updatedAt: 2024-02-16T20:28:49.215Z publishedAt: firstPublishedAt: contentType: knownIssue @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: stockkeepingunitbyean-returns-404-for-eans-with- locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 479244 --- diff --git a/docs/known-issues/en/stockkeepingunitinsertupdate-webservice-method-allows-to-insert-existent-refid.md b/docs/known-issues/en/stockkeepingunitinsertupdate-webservice-method-allows-to-insert-existent-refid.md index 0c96a6850..eb868feff 100644 --- a/docs/known-issues/en/stockkeepingunitinsertupdate-webservice-method-allows-to-insert-existent-refid.md +++ b/docs/known-issues/en/stockkeepingunitinsertupdate-webservice-method-allows-to-insert-existent-refid.md @@ -3,8 +3,8 @@ title: 'StockKeepingUnitInsertUpdate WebService method allows to insert existent id: 7wQ9uztQCTIQIWajMd6vaU status: PUBLISHED createdAt: 2022-01-21T15:19:32.095Z -updatedAt: 2022-11-25T21:42:03.381Z -publishedAt: 2022-11-25T21:42:03.381Z +updatedAt: 2024-02-16T20:29:15.782Z +publishedAt: 2024-02-16T20:29:15.782Z firstPublishedAt: 2022-11-02T13:54:17.227Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: stockkeepingunitinsertupdate-webservice-method-allows-to-insert-existent-refid locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 419460 --- diff --git a/docs/known-issues/en/storefront-permissions-considers-inactive-organizations.md b/docs/known-issues/en/storefront-permissions-considers-inactive-organizations.md new file mode 100644 index 000000000..e09bbd659 --- /dev/null +++ b/docs/known-issues/en/storefront-permissions-considers-inactive-organizations.md @@ -0,0 +1,45 @@ +--- +title: 'Storefront Permissions considers inactive organizations' +id: 2GANYaXFMQpLGADajl4CbS +status: PUBLISHED +createdAt: 2023-10-27T22:08:14.267Z +updatedAt: 2023-10-27T22:15:24.802Z +publishedAt: 2023-10-27T22:15:24.802Z +firstPublishedAt: 2023-10-27T22:08:14.965Z +contentType: knownIssue +productTeam: B2B +author: 2mXZkbi0oi061KicTExNjo +tag: B2B +slug: storefront-permissions-considers-inactive-organizations +locale: en +kiStatus: Backlog +internalReference: 927174 +--- + +## Summary + + +When a user has more than one organization assigned to them, and the first registered is inactive, it's not recognized as any organization is assigned after login. + + +## + +## Simulation + + + +- Create two organizations and assign the same user/email; +- Inactive the 1st organization created; +- Log in to the website. + + +## + +## Workaround + + +Remove the user/email from the inactive organization. + + + + diff --git a/docs/known-issues/en/stucked-not-found-routes-on-platform.md b/docs/known-issues/en/stucked-not-found-routes-on-platform.md index bed4316cf..8da5baaf4 100644 --- a/docs/known-issues/en/stucked-not-found-routes-on-platform.md +++ b/docs/known-issues/en/stucked-not-found-routes-on-platform.md @@ -3,8 +3,8 @@ title: 'Stucked not found routes on platform' id: iAGlRJtK1KMBGxH2tAsrX status: PUBLISHED createdAt: 2023-04-19T15:54:48.241Z -updatedAt: 2023-04-19T16:00:28.874Z -publishedAt: 2023-04-19T16:00:28.874Z +updatedAt: 2023-06-28T15:56:47.493Z +publishedAt: 2023-06-28T15:56:47.493Z firstPublishedAt: 2023-04-19T15:54:48.788Z contentType: knownIssue productTeam: Store Framework diff --git a/docs/known-issues/en/subscribers-report-does-not-show-active-subscriptions-correctly.md b/docs/known-issues/en/subscribers-report-does-not-show-active-subscriptions-correctly.md index b67a69dee..7d51d6814 100644 --- a/docs/known-issues/en/subscribers-report-does-not-show-active-subscriptions-correctly.md +++ b/docs/known-issues/en/subscribers-report-does-not-show-active-subscriptions-correctly.md @@ -3,8 +3,8 @@ title: 'Subscribers report does not show active subscriptions correctly' id: 4sqvm1v4CbCJLQ3HBBVTmp status: PUBLISHED createdAt: 2022-05-27T19:44:57.301Z -updatedAt: 2022-11-25T22:02:30.682Z -publishedAt: 2022-11-25T22:02:30.682Z +updatedAt: 2024-07-01T18:48:23.947Z +publishedAt: 2024-07-01T18:48:23.947Z firstPublishedAt: 2022-05-27T19:44:57.688Z contentType: knownIssue productTeam: Order Management @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Order Management slug: subscribers-report-does-not-show-active-subscriptions-correctly locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 587556 --- diff --git a/docs/known-issues/en/subscription-event-history-out-of-order.md b/docs/known-issues/en/subscription-event-history-out-of-order.md new file mode 100644 index 000000000..fbce47bb0 --- /dev/null +++ b/docs/known-issues/en/subscription-event-history-out-of-order.md @@ -0,0 +1,48 @@ +--- +title: 'Subscription event history out of order' +id: 5w78uE60pzjfOagGnRA2d5 +status: PUBLISHED +createdAt: 2023-08-01T18:53:21.754Z +updatedAt: 2023-08-01T18:53:22.303Z +publishedAt: 2023-08-01T18:53:22.303Z +firstPublishedAt: 2023-08-01T18:53:22.303Z +contentType: knownIssue +productTeam: Order Management +author: 2mXZkbi0oi061KicTExNjo +tag: Order Management +slug: subscription-event-history-out-of-order +locale: en +kiStatus: Backlog +internalReference: 872697 +--- + +## Summary + + +Currently, the Subscription History in My subscription area , does not display the events in a predefined order, so it can show the events in non-chronological order; + + +## + +## Simulation + + +Using a subscription that has had more than one order generated; + +1- Enter the history area; +2- The list of events displayed will not be in chronological order; + +NOTE: In some cases, the scenario may not be noticed because only a few events are out of chronological order. + + +## + +## Workaround + + + +there is currently no workaround for this behavior + + + + diff --git a/docs/known-issues/en/subscriptions-dashboard-with-conflicting-information.md b/docs/known-issues/en/subscriptions-dashboard-with-conflicting-information.md index 88d306f58..082122acc 100644 --- a/docs/known-issues/en/subscriptions-dashboard-with-conflicting-information.md +++ b/docs/known-issues/en/subscriptions-dashboard-with-conflicting-information.md @@ -3,8 +3,8 @@ title: 'Subscriptions dashboard with conflicting information' id: WvoqrD7xvaAJ6NVOLpU1G status: PUBLISHED createdAt: 2022-05-27T20:01:11.189Z -updatedAt: 2022-11-25T22:02:26.699Z -publishedAt: 2022-11-25T22:02:26.699Z +updatedAt: 2024-02-16T20:28:30.718Z +publishedAt: 2024-02-16T20:28:30.718Z firstPublishedAt: 2022-05-27T20:01:11.715Z contentType: knownIssue productTeam: Order Management @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Order Management slug: subscriptions-dashboard-with-conflicting-information locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 587579 --- diff --git a/docs/known-issues/en/subscriptions-not-executed-due-to-data-indexing-failure-or-masterdata-query-failure.md b/docs/known-issues/en/subscriptions-not-executed-due-to-data-indexing-failure-or-masterdata-query-failure.md new file mode 100644 index 000000000..a966a7514 --- /dev/null +++ b/docs/known-issues/en/subscriptions-not-executed-due-to-data-indexing-failure-or-masterdata-query-failure.md @@ -0,0 +1,45 @@ +--- +title: 'Subscriptions not executed due to data indexing failure or masterdata query failure' +id: 1PspxNexEEz4GvJ5BpZZgH +status: PUBLISHED +createdAt: 2024-01-04T20:27:03.576Z +updatedAt: 2024-07-09T17:24:39.295Z +publishedAt: 2024-07-09T17:24:39.295Z +firstPublishedAt: 2024-01-04T20:27:04.193Z +contentType: knownIssue +productTeam: Order Management +author: 2mXZkbi0oi061KicTExNjo +tag: Order Management +slug: subscriptions-not-executed-due-to-data-indexing-failure-or-masterdata-query-failure +locale: en +kiStatus: Backlog +internalReference: 961526 +--- + +## Summary + + +The creation of subscription requests depends on the return of a query made to the subscriptions' database, this query is made periodically to identify which subscriptions should be executed in that period, if this query fails or does not return a particular subscription, its cycle is not executed, and no error is logged, thus resulting in a subscription with the nextPurchaseDate in the past. + + +## + +## Simulation + + +We have no way of simulating this scenario due to the dependence on other systems. + + +## + +## Workaround + + +To adjust the `nextPurchaseDate`, the end user can pause the subscription and reactivate it. This action will cause the subscription system to recalculate the execution date and the `nextPurchaseDate` will be updated correctly. + +Or the customer can update the `nextPurchaseDate` of the user's subscription to a future date via the API. + + + + + diff --git a/docs/known-issues/en/subscriptions-simulation-returned-error-when-pickuppointid-contains-special-characters.md b/docs/known-issues/en/subscriptions-simulation-returned-error-when-pickuppointid-contains-special-characters.md new file mode 100644 index 000000000..c94359b0a --- /dev/null +++ b/docs/known-issues/en/subscriptions-simulation-returned-error-when-pickuppointid-contains-special-characters.md @@ -0,0 +1,45 @@ +--- +title: 'Subscriptions simulation returned error when PickupPointID contains special characters' +id: aM2So6TmVffZ1ywtQsknS +status: PUBLISHED +createdAt: 2023-09-19T17:31:47.442Z +updatedAt: 2024-07-01T18:49:12.303Z +publishedAt: 2024-07-01T18:49:12.303Z +firstPublishedAt: 2023-09-19T17:31:48.217Z +contentType: knownIssue +productTeam: Order Management +author: 2mXZkbi0oi061KicTExNjo +tag: Order Management +slug: subscriptions-simulation-returned-error-when-pickuppointid-contains-special-characters +locale: en +kiStatus: No Fix +internalReference: 903332 +--- + +## Summary + + +To place a subscription order or update a subscription, the subscription system carries out a simulation, and in this simulation it uses the delivery data returned by the logistics system, and if within this data there is a pick up point whose ID is underline, the subscription system will not be able to choose the SLA correctly, thus generating the error "Invalid AddressProvider:...." in the simulation and consequently will not generate the order. + + +## + +## Simulation + + +1- Create a pick point whose ID has an underline +2- Make a subscription request by choosing the pick point created in step 1. +3- Wait for the first cycle to run and see that it doesn't run and that the subscription panel registers an error saying that the address is invalid. + + +## + +## Workaround + + +Delete the pick up point whose ID is underlined and create a new one and update the subscription so that it uses this new pick up point. + + + + + diff --git a/docs/known-issues/en/substitute-words-with-less-than-3-characters-does-not-work.md b/docs/known-issues/en/substitute-words-with-less-than-3-characters-does-not-work.md index 477fedaad..f850a8398 100644 --- a/docs/known-issues/en/substitute-words-with-less-than-3-characters-does-not-work.md +++ b/docs/known-issues/en/substitute-words-with-less-than-3-characters-does-not-work.md @@ -3,8 +3,8 @@ title: 'Substitute words with less than 3 characters does not work' id: 5sAdcBkmVVnRoQD3WUBNJ0 status: PUBLISHED createdAt: 2022-06-08T20:03:47.576Z -updatedAt: 2022-11-25T21:45:35.491Z -publishedAt: 2022-11-25T21:45:35.491Z +updatedAt: 2024-07-01T18:47:49.328Z +publishedAt: 2024-07-01T18:47:49.328Z firstPublishedAt: 2022-06-08T20:03:48.005Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: substitute-words-with-less-than-3-characters-does-not-work locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 282500 --- diff --git a/docs/known-issues/en/summary-information-translate-into-english-after-logging-in-via-update-selected-address-information.md b/docs/known-issues/en/summary-information-translate-into-english-after-logging-in-via-update-selected-address-information.md new file mode 100644 index 000000000..c204cfae3 --- /dev/null +++ b/docs/known-issues/en/summary-information-translate-into-english-after-logging-in-via-update-selected-address-information.md @@ -0,0 +1,47 @@ +--- +title: 'Summary information translate into English after logging in via update selected address information' +id: 6g05yZcdGHZqm0zeozUH8f +status: PUBLISHED +createdAt: 2024-02-07T14:58:10.527Z +updatedAt: 2024-02-07T14:58:11.389Z +publishedAt: 2024-02-07T14:58:11.389Z +firstPublishedAt: 2024-02-07T14:58:11.389Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: summary-information-translate-into-english-after-logging-in-via-update-selected-address-information +locale: en +kiStatus: Backlog +internalReference: 978571 +--- + +## Summary + + +In Spanish accounts, logging in at checkout via "Update selected address information" after identification with a complete profile makes some texts in the summary to translate into English. + + +## + +## Simulation + + + +- Add an item to the cart and identify it using an email with a complete profile so the data is filled automatically; +- The personal and address will be masked; +- Go to the Shipping step and click on "Update selected address information"; +- Log in; +- Notice that some texts in the Summary will be switched to English. + + +## + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/en/swiping-productimage-after-zooming-in-does-not-revert-the-zoom-causing-display-issues.md b/docs/known-issues/en/swiping-productimage-after-zooming-in-does-not-revert-the-zoom-causing-display-issues.md new file mode 100644 index 000000000..e982397bb --- /dev/null +++ b/docs/known-issues/en/swiping-productimage-after-zooming-in-does-not-revert-the-zoom-causing-display-issues.md @@ -0,0 +1,45 @@ +--- +title: 'Swiping product-image after zooming in does not revert the zoom, causing display issues' +id: 41UVOcLabjyv29Buupj1MO +status: PUBLISHED +createdAt: 2024-01-29T18:05:22.470Z +updatedAt: 2024-01-29T18:05:23.035Z +publishedAt: 2024-01-29T18:05:23.035Z +firstPublishedAt: 2024-01-29T18:05:23.035Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: swiping-productimage-after-zooming-in-does-not-revert-the-zoom-causing-display-issues +locale: en +kiStatus: Backlog +internalReference: 491180 +--- + +## Summary + + +When using the vtex.store-components product-image, when swiping an image to the side after clicking it for zoom, the first image will keep zoomed in, causing rendering issues when the user swipes back to it. + + +## + +## Simulation + + +In a PDP that uses vtex.store-components product-image, access the mobile version of a product with at least two images. +Click to zoom in the first image, then swipe to the next one. +Click to zoom the second one, and swipe back to the first. +Doing it back and forth will eventually cause some display issues to the currently zoomed in image. +Clicking on the image again to zoom out resets it back to normal. + + +## + +## Workaround + + +Use arrows to navigate between images and reduce the chance of users opting to swipe it. + +Set the prop "zoomMode": "hover" or "zoomMode":"open-modal". It prevents swiping when the image is zoomed, but changes behavior slightly. + diff --git a/docs/known-issues/en/synonyms-import-presenting-success-even-for-failed-actions.md b/docs/known-issues/en/synonyms-import-presenting-success-even-for-failed-actions.md new file mode 100644 index 000000000..86729a072 --- /dev/null +++ b/docs/known-issues/en/synonyms-import-presenting-success-even-for-failed-actions.md @@ -0,0 +1,42 @@ +--- +title: 'Synonyms import presenting success even for failed actions' +id: 4EhvPXp1vXBf2596mANlX6 +status: PUBLISHED +createdAt: 2024-02-19T22:05:46.953Z +updatedAt: 2024-02-19T22:05:47.817Z +publishedAt: 2024-02-19T22:05:47.817Z +firstPublishedAt: 2024-02-19T22:05:47.817Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: synonyms-import-presenting-success-even-for-failed-actions +locale: en +kiStatus: Backlog +internalReference: 984557 +--- + +## Summary + + +The synonyms importing for CSV files will return a success message even for actions that failed. + + +## + +## Simulation + + +Try importing an invalid CSV file, for example, out from the expected formatting of three columns. + + +## + +## Workaround + + +Not required. Note that successfully imported synonyms should instantly appear on the list after reloading the page. + + + + diff --git a/docs/known-issues/en/synonyms-not-shown-in-the-explained-search.md b/docs/known-issues/en/synonyms-not-shown-in-the-explained-search.md new file mode 100644 index 000000000..424957162 --- /dev/null +++ b/docs/known-issues/en/synonyms-not-shown-in-the-explained-search.md @@ -0,0 +1,42 @@ +--- +title: 'Synonyms not shown in the explained search' +id: 6twjWHNHdarFV5pz1aTfeb +status: PUBLISHED +createdAt: 2023-03-20T16:57:15.640Z +updatedAt: 2023-10-18T00:50:47.829Z +publishedAt: 2023-10-18T00:50:47.829Z +firstPublishedAt: 2023-03-20T16:57:16.425Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: synonyms-not-shown-in-the-explained-search +locale: en +kiStatus: Backlog +internalReference: 774307 +--- + +## Summary + + +Some products may not present their synonyms on the explained search admin page. This usually happens with unidirectional synonyms. + + +## + +## Simulation + + +Create a unidirectional synonym and then check it on the explained search. If it doesn't appear, it doesn't mean today that the synonym isn't working. + + +## + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/en/system-considering-seller-1-for-rule-sellers-limit.md b/docs/known-issues/en/system-considering-seller-1-for-rule-sellers-limit.md index 47361b89e..be24c9be6 100644 --- a/docs/known-issues/en/system-considering-seller-1-for-rule-sellers-limit.md +++ b/docs/known-issues/en/system-considering-seller-1-for-rule-sellers-limit.md @@ -3,8 +3,8 @@ title: 'System considering seller 1 for rule sellers limit' id: 1bUax0hSCVrnFPZ4g1VWOa status: PUBLISHED createdAt: 2022-04-20T20:43:57.392Z -updatedAt: 2022-11-25T21:52:50.788Z -publishedAt: 2022-11-25T21:52:50.788Z +updatedAt: 2024-02-16T20:28:37.189Z +publishedAt: 2024-02-16T20:28:37.189Z firstPublishedAt: 2022-04-20T20:43:57.844Z contentType: knownIssue productTeam: Checkout @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Checkout slug: system-considering-seller-1-for-rule-sellers-limit locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 564614 --- diff --git a/docs/known-issues/en/tags-wont-sometimes-appear-on-list-format-plp-view.md b/docs/known-issues/en/tags-wont-sometimes-appear-on-list-format-plp-view.md new file mode 100644 index 000000000..55c3690b8 --- /dev/null +++ b/docs/known-issues/en/tags-wont-sometimes-appear-on-list-format-plp-view.md @@ -0,0 +1,46 @@ +--- +title: "Tags won't sometimes appear on List Format PLP View" +id: 4CPSP7GjBfUgxFvmnAhK8z +status: PUBLISHED +createdAt: 2024-02-15T13:58:42.405Z +updatedAt: 2024-02-15T13:58:43.494Z +publishedAt: 2024-02-15T13:58:43.494Z +firstPublishedAt: 2024-02-15T13:58:43.494Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: tags-wont-sometimes-appear-on-list-format-plp-view +locale: en +kiStatus: No Fix +internalReference: 982200 +--- + +## Summary + + +When viewing the PLP in list view, tags for items. + + +## + +## Simulation + + +Create tags for your items and make the necessary configurations change. +Enable your PLP to be viewed in both grid and list style. +In grid style, tags will appear as they should. +In list style, the tags are missing. + + +## + +## Workaround + + +There is no workaround available. + + + + + diff --git a/docs/known-issues/en/tax-form-ui-is-not-displayng-marketing-tags-dropdown.md b/docs/known-issues/en/tax-form-ui-is-not-displayng-marketing-tags-dropdown.md new file mode 100644 index 000000000..dfe69ecd7 --- /dev/null +++ b/docs/known-issues/en/tax-form-ui-is-not-displayng-marketing-tags-dropdown.md @@ -0,0 +1,48 @@ +--- +title: 'Tax Form UI is not displayng Marketing Tags DropDown' +id: Xqg6yYfOvVtP0TwZ2RIAk +status: PUBLISHED +createdAt: 2024-07-01T13:33:50.657Z +updatedAt: 2024-07-01T13:34:05.936Z +publishedAt: 2024-07-01T13:34:05.936Z +firstPublishedAt: 2024-07-01T13:33:51.430Z +contentType: knownIssue +productTeam: Pricing & Promotions +author: 2mXZkbi0oi061KicTExNjo +tag: Pricing & Promotions +slug: tax-form-ui-is-not-displayng-marketing-tags-dropdown +locale: en +kiStatus: Backlog +internalReference: 1058148 +--- + +## Summary + + +When saving taxes in the promotions module, the dropdown value for "at least one of the following" or "all of the following" is not shown after the tax is saved. Consequently, the user cannot figure out which of them is being used. + + +## + +## Simulation + + +1 - In the promotions module, open the tax form. +2 - Fill in the Marketing tags form with multiple values. +3 - Save the form +4 - check it again, the form will come out empty: + + ![](https://vtexhelp.zendesk.com/attachments/token/kGbgj8MON0fVzgmv19hKS1F9u/?name=image.png) + + +## + +## Workaround + + +- + + + + + diff --git a/docs/known-issues/en/tax-hub-request-doesnt-sum-discounts-when-manual-price-is-applied.md b/docs/known-issues/en/tax-hub-request-doesnt-sum-discounts-when-manual-price-is-applied.md new file mode 100644 index 000000000..617235c0d --- /dev/null +++ b/docs/known-issues/en/tax-hub-request-doesnt-sum-discounts-when-manual-price-is-applied.md @@ -0,0 +1,44 @@ +--- +title: "Tax hub request doesn't sum discounts when manual price is applied" +id: 3p8mpZALGS95pB9j4CclHi +status: PUBLISHED +createdAt: 2023-11-08T18:07:23.968Z +updatedAt: 2024-07-01T18:49:18.565Z +publishedAt: 2024-07-01T18:49:18.565Z +firstPublishedAt: 2023-11-08T18:07:24.393Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: tax-hub-request-doesnt-sum-discounts-when-manual-price-is-applied +locale: en +kiStatus: No Fix +internalReference: 932667 +--- + +## Summary + + +When a manual price is applied to an item to decrease the price, the tax hub request doesn't sum it and shows the discount totals always as 0. + + +## + +## Simulation + + + +- Set a manual price lower than the current price for an item; +- The tax hub request won't sum the discount in the totals. + + +## + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/en/tax-service-consider-the-same-price-for-items-that-appear-more-than-once-when-using-assembly-option.md b/docs/known-issues/en/tax-service-consider-the-same-price-for-items-that-appear-more-than-once-when-using-assembly-option.md new file mode 100644 index 000000000..dcf805ef0 --- /dev/null +++ b/docs/known-issues/en/tax-service-consider-the-same-price-for-items-that-appear-more-than-once-when-using-assembly-option.md @@ -0,0 +1,45 @@ +--- +title: 'Tax Service consider the same price for items that appear more than once when using Assembly Option' +id: 62a1S9SZmGsY58BcV6D58C +status: PUBLISHED +createdAt: 2023-09-25T13:27:15.638Z +updatedAt: 2023-09-27T12:47:49.130Z +publishedAt: 2023-09-27T12:47:49.130Z +firstPublishedAt: 2023-09-25T13:27:16.233Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: tax-service-consider-the-same-price-for-items-that-appear-more-than-once-when-using-assembly-option +locale: en +kiStatus: Fixed +internalReference: 906518 +--- + +## Summary + + +When using Assembly Options, if the item is added again to the cart, it will appear twice and the Tax Service will consider only the price for that item that is first in the cart, causing tax divergence values when placing an order. + + +## + +## Simulation + + + +- Configure Tax Hub in an account; +- Configure Assembly Options; +- Add an item that was included in the Assembly Option to the cart; + + +## + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/en/tax-service-doesnt-apply-free-shipping-promotions-with-promotion-that-splits-items.md b/docs/known-issues/en/tax-service-doesnt-apply-free-shipping-promotions-with-promotion-that-splits-items.md new file mode 100644 index 000000000..df621daf6 --- /dev/null +++ b/docs/known-issues/en/tax-service-doesnt-apply-free-shipping-promotions-with-promotion-that-splits-items.md @@ -0,0 +1,46 @@ +--- +title: "Tax Service doesn't apply free shipping promotions with promotion that splits items" +id: 5w7mcNyJhTA77sRULPgrTx +status: PUBLISHED +createdAt: 2024-03-06T20:07:56.556Z +updatedAt: 2024-03-06T20:07:57.240Z +publishedAt: 2024-03-06T20:07:57.240Z +firstPublishedAt: 2024-03-06T20:07:57.240Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: tax-service-doesnt-apply-free-shipping-promotions-with-promotion-that-splits-items +locale: en +kiStatus: Backlog +internalReference: 995527 +--- + +## Summary + + +When using the tax service, if there is a promotion that splits items, for example, a More for Less promotion and a free shipping promotion, the free shipping is not applied correctly for all items in the tax service request, causing a wrong calculation and avoiding the order being created with the message "The requested order could not be created. Please try again." + + +## + +## Simulation + + + +- Configure Tax Service; +- Create a More for Less promotion; +- Create a free shipping promotion; +- Assemble a cart and try to place the order. + + +## + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/en/tax-service-doesnt-consider-nominal-promotions-when-placing-orders.md b/docs/known-issues/en/tax-service-doesnt-consider-nominal-promotions-when-placing-orders.md new file mode 100644 index 000000000..8679e8a8e --- /dev/null +++ b/docs/known-issues/en/tax-service-doesnt-consider-nominal-promotions-when-placing-orders.md @@ -0,0 +1,45 @@ +--- +title: "Tax Service doesn't consider nominal promotions when placing orders" +id: 1vCs62opRc2iDw0NmYqlT7 +status: PUBLISHED +createdAt: 2023-09-14T17:48:37.761Z +updatedAt: 2023-09-14T17:48:38.630Z +publishedAt: 2023-09-14T17:48:38.630Z +firstPublishedAt: 2023-09-14T17:48:38.630Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: tax-service-doesnt-consider-nominal-promotions-when-placing-orders +locale: en +kiStatus: Backlog +internalReference: 900120 +--- + +## Summary + + +When using tax service, if there is a nominal promotion applied in the cart and an item split happens, the request checkout doesn't have the nominal promotion applied, not allowing to finish the purchase, and the message "The requested order could not be created. Please try again" will be shown. + + +## + +## Simulation + + + +- Create a nominal promotion; +- Add items to the cart, make sure the items split; +- Try to finish the purchase. + + +## + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/en/tax-service-request-uses-shippingdataaddress-even-when-a-cart-has-two-selected-address.md b/docs/known-issues/en/tax-service-request-uses-shippingdataaddress-even-when-a-cart-has-two-selected-address.md new file mode 100644 index 000000000..775f441d4 --- /dev/null +++ b/docs/known-issues/en/tax-service-request-uses-shippingdataaddress-even-when-a-cart-has-two-selected-address.md @@ -0,0 +1,44 @@ +--- +title: 'Tax service request uses shippingData.address even when a cart has two selected address' +id: 21t5R3AmcllYam4mXqX6lY +status: PUBLISHED +createdAt: 2024-08-01T13:11:10.623Z +updatedAt: 2024-08-01T13:11:11.796Z +publishedAt: 2024-08-01T13:11:11.796Z +firstPublishedAt: 2024-08-01T13:11:11.796Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: tax-service-request-uses-shippingdataaddress-even-when-a-cart-has-two-selected-address +locale: en +kiStatus: Backlog +internalReference: 1074168 +--- + +## Summary + + +In a cart with items for pickup and delivery, checkout's simulation only considers the information on the shippingData.address object for the tax service request. For example, considering those addresses are from different states, and the tax provider considers different taxes for each state, one of the items will have the wrong tax applied. + + +## + +## Simulation + + + +- Configure Tax Service; +- Add two items to a cart with different selected addresses: one for pickup and the other for delivery. + + +## + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/en/tax-service-uses-document-data-instead-of-customer-email.md b/docs/known-issues/en/tax-service-uses-document-data-instead-of-customer-email.md index 3fdf895a9..8978e802f 100644 --- a/docs/known-issues/en/tax-service-uses-document-data-instead-of-customer-email.md +++ b/docs/known-issues/en/tax-service-uses-document-data-instead-of-customer-email.md @@ -3,8 +3,8 @@ title: 'Tax service uses document data instead of customer email' id: IOu1ZV40Q5yHjgbcS9C15 status: PUBLISHED createdAt: 2022-03-23T17:50:15.754Z -updatedAt: 2022-11-25T21:53:38.397Z -publishedAt: 2022-11-25T21:53:38.397Z +updatedAt: 2024-02-16T20:28:42.991Z +publishedAt: 2024-02-16T20:28:42.991Z firstPublishedAt: 2022-03-23T17:50:16.302Z contentType: knownIssue productTeam: Checkout @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Checkout slug: tax-service-uses-document-data-instead-of-customer-email locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 548671 --- diff --git a/docs/known-issues/en/telesales-search-doesnt-accept-special-characters-aside-from.md b/docs/known-issues/en/telesales-search-doesnt-accept-special-characters-aside-from.md new file mode 100644 index 000000000..668017aa5 --- /dev/null +++ b/docs/known-issues/en/telesales-search-doesnt-accept-special-characters-aside-from.md @@ -0,0 +1,50 @@ +--- +title: "Telesales search doesn't accept special characters aside from "@"." +id: 5eTb6KlR07dOP06BGhovoL +status: PUBLISHED +createdAt: 2024-07-29T17:21:34.828Z +updatedAt: 2024-07-29T17:21:35.918Z +publishedAt: 2024-07-29T17:21:35.918Z +firstPublishedAt: 2024-07-29T17:21:35.918Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: telesales-search-doesnt-accept-special-characters-aside-from +locale: en +kiStatus: Backlog +internalReference: 1072418 +--- + +## Summary + + +Currently, when using the telesales search box, an user can impersonate shoppers to assist in purchases and, to do so, it is necessary to input, in the native searchbox, the email of whom's going to be impersonated. + +However, when using this tool, emails that contains special characters, such as "+", "$", "#", etc... Are not identified by the search tool, making it return a "not found" response. + + +## + +## Simulation + + +1 - in a store that has the telesales (https://help.vtex.com/en/tutorial/telesales-features--UqhiccIRIK2KD0OqkzJaS) implemented, access it via a user with the required authentication. + +2 - create an email, in the store's masterdata, that uses a special character such as "+" + +3 - try usingthe telesales impersonate toolbar for search for the given email - it will return a "not found" response. + +4 - adjusting this same email to remove the special character and then searching again will normalize the situation. + + +## + +## Workaround + + +Adapt the user email addresses to not use special characters. + + + + diff --git a/docs/known-issues/en/text-in-add-to-cart-button-are-not-being-translated-using-site-editor.md b/docs/known-issues/en/text-in-add-to-cart-button-are-not-being-translated-using-site-editor.md new file mode 100644 index 000000000..64060a056 --- /dev/null +++ b/docs/known-issues/en/text-in-add-to-cart-button-are-not-being-translated-using-site-editor.md @@ -0,0 +1,50 @@ +--- +title: 'Text in Add to Cart Button are not being translated using site editor' +id: 7rA62h80a1LpDWjgd3SImp +status: PUBLISHED +createdAt: 2024-05-02T17:33:41.019Z +updatedAt: 2024-07-03T18:28:56.642Z +publishedAt: 2024-07-03T18:28:56.642Z +firstPublishedAt: 2024-05-02T17:33:42.188Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: text-in-add-to-cart-button-are-not-being-translated-using-site-editor +locale: en +kiStatus: Backlog +internalReference: 1026103 +--- + +## Summary + + +When trying to translate a text using the site editor for the Add to Cart Button, the changes won't apply in the store front. + + +## + +## Simulation + + + +1. Open site editor +2. Select Add to Cart Button +3. Change the text label in the button to anything desired +4. Save changes +5. Visualize the page and the text will be the same no matter the locale selected + + +## + +## Workaround + + +Make sure iconLabel is empty in both the store code and site editor. +If you are not sure if it's empty in the site editor, you can reset the content by going through the site editor version > reset. + +Follow the documentation here and the contexts here to set the label as desired instead. + + + + diff --git a/docs/known-issues/en/text-in-infocard-is-not-being-translated-using-site-editor.md b/docs/known-issues/en/text-in-infocard-is-not-being-translated-using-site-editor.md new file mode 100644 index 000000000..4141dc029 --- /dev/null +++ b/docs/known-issues/en/text-in-infocard-is-not-being-translated-using-site-editor.md @@ -0,0 +1,52 @@ +--- +title: 'Text in InfoCard is not being translated using site editor' +id: 5HYTZvxkPoTZltMkZcVfVO +status: PUBLISHED +createdAt: 2024-06-13T18:47:41.470Z +updatedAt: 2024-07-03T13:58:33.037Z +publishedAt: 2024-07-03T13:58:33.037Z +firstPublishedAt: 2024-06-13T18:47:42.396Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: text-in-infocard-is-not-being-translated-using-site-editor +locale: en +kiStatus: Backlog +internalReference: 1049491 +--- + +## Summary + + +When trying to translate a text using the site editor for the info card component, the changes won't apply in the store front. + + +## + +## Simulation + + + +1. Open site editor +2. Select info card component +3. Change the text label +4. Save changes +5. Visualize the page and the text will be the same no matter the locale selected + + +## + +## Workaround + + +Make sure the headline is empty in both the store code and site editor. +If you are not sure if it's empty in the site editor, you can reset the content by going through the site editor version > reset. + +Follow the documentation here and the contexts here to set the label as desired instead. + +If this still doesn't solve you can you a rich text and an image component separately inside the info card. + + + + diff --git a/docs/known-issues/en/text-in-store-login-are-not-being-translated-using-site-editor.md b/docs/known-issues/en/text-in-store-login-are-not-being-translated-using-site-editor.md new file mode 100644 index 000000000..e54c87a36 --- /dev/null +++ b/docs/known-issues/en/text-in-store-login-are-not-being-translated-using-site-editor.md @@ -0,0 +1,53 @@ +--- +title: 'Text in Store Login are not being translated using site editor' +id: 6DptiKTxtOcYIJEgJlZCmo +status: PUBLISHED +createdAt: 2023-11-08T13:33:41.296Z +updatedAt: 2024-07-03T18:29:45.491Z +publishedAt: 2024-07-03T18:29:45.491Z +firstPublishedAt: 2023-11-08T13:33:41.967Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: text-in-store-login-are-not-being-translated-using-site-editor +locale: en +kiStatus: Backlog +internalReference: 911757 +--- + +## Summary + + +When trying to translate a text using the site editor for the Store Login, the changes won't apply in the store front. + + +## + +## Simulation + + + +1. Open site editor +2. Select Store Login block +3. Change the text label in the login to anything desired +4. Save changes +5. Visualize the page and the text will be the same no matter the locale selected + + + +## + +## Workaround + + +Make sure iconLabel is empty in both the store code and site editor. +If you are not sure if it's empty in the site editor, you can reset the content by going through the site editor version > reset. + ![](https://vtexhelp.zendesk.com/attachments/token/PXovY6zVHdqqhxjodbtMqdXAa/?name=image.png) + +Follow the documentation here and the contexts here to set the label as desired instead. + + + + + diff --git a/docs/known-issues/en/textlink-created-with-on-marketplace-upon-approvals-reoccurence.md b/docs/known-issues/en/textlink-created-with-on-marketplace-upon-approvals-reoccurence.md index 9a21db818..dacdb49fd 100644 --- a/docs/known-issues/en/textlink-created-with-on-marketplace-upon-approvals-reoccurence.md +++ b/docs/known-issues/en/textlink-created-with-on-marketplace-upon-approvals-reoccurence.md @@ -3,8 +3,8 @@ title: 'Textlink created with " " on Marketplace upon approvals - Reoccurence' id: 2afynQ9MwaHPMPWyhx80Tp status: PUBLISHED createdAt: 2023-04-24T19:36:10.185Z -updatedAt: 2023-05-08T17:47:01.002Z -publishedAt: 2023-05-08T17:47:01.002Z +updatedAt: 2023-07-13T15:25:43.450Z +publishedAt: 2023-07-13T15:25:43.450Z firstPublishedAt: 2023-04-24T19:36:10.701Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: textlink-created-with-on-marketplace-upon-approvals-reoccurence locale: en -kiStatus: Backlog +kiStatus: Fixed internalReference: 795900 --- @@ -25,15 +25,11 @@ The SKU is sent back for approval on the Received Skus module, but it isn't poss - - ## ## Simulation - - 1) It usually occurs with an received skus generic error upon attempting to approve (this doest not happen for every case). 2) A product will be created on the marketplace's catalog with the faulty textlinks. @@ -43,8 +39,6 @@ The SKU is sent back for approval on the Received Skus module, but it isn't poss 4) Attempting to approve it once again will display an error. - - ## ## Workaround @@ -52,3 +46,6 @@ The SKU is sent back for approval on the Received Skus module, but it isn't poss Manually/API updating the textlinks of the product under this scenario. + + + diff --git a/docs/known-issues/en/the-field-judet-county-is-not-showing-as-saved-when-address-editing-on-romania-my-account.md b/docs/known-issues/en/the-field-judet-county-is-not-showing-as-saved-when-address-editing-on-romania-my-account.md index e3a1c5aab..445923a9f 100644 --- a/docs/known-issues/en/the-field-judet-county-is-not-showing-as-saved-when-address-editing-on-romania-my-account.md +++ b/docs/known-issues/en/the-field-judet-county-is-not-showing-as-saved-when-address-editing-on-romania-my-account.md @@ -3,8 +3,8 @@ title: 'The field Judet county is not showing as saved when address editing on R id: 5aOtbUdNXPzOpuvLnmJtMf status: PUBLISHED createdAt: 2022-02-24T14:52:37.615Z -updatedAt: 2022-11-25T22:02:22.409Z -publishedAt: 2022-11-25T22:02:22.409Z +updatedAt: 2024-02-16T20:25:19.581Z +publishedAt: 2024-02-16T20:25:19.581Z firstPublishedAt: 2022-05-18T18:46:59.023Z contentType: knownIssue productTeam: Order Management @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Order Management slug: the-field-judet-county-is-not-showing-as-saved-when-address-editing-on-romania-my-account locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 394658 --- @@ -22,6 +22,7 @@ internalReference: 394658 For stores from Romania on _**My Account**_ page there is a field named "Judet", county in english, that is not showing as saved when editing address. +## ## Simulation @@ -32,9 +33,14 @@ For stores from Romania on _**My Account**_ page there is a field named "Judet", - Click on Edit Address and the previous address is still in the fields of address except for Judet. +## ## Workaround There is no workaround available for that in the My Account itself, but maybe using our Master Data APIs can update or create those addresses. + + + + diff --git a/docs/known-issues/en/the-holiday-is-not-shown-in-the-list-after-using-the-api-to-create-put.md b/docs/known-issues/en/the-holiday-is-not-shown-in-the-list-after-using-the-api-to-create-put.md index 4b17e5b1a..5575483cd 100644 --- a/docs/known-issues/en/the-holiday-is-not-shown-in-the-list-after-using-the-api-to-create-put.md +++ b/docs/known-issues/en/the-holiday-is-not-shown-in-the-list-after-using-the-api-to-create-put.md @@ -3,8 +3,8 @@ title: 'The holiday is not shown in the list after using the API to create (PUT) id: WqzSTP6oFwk4MbGaO5mIU status: PUBLISHED createdAt: 2022-05-02T22:26:55.630Z -updatedAt: 2022-11-25T22:00:07.142Z -publishedAt: 2022-11-25T22:00:07.142Z +updatedAt: 2024-02-16T20:28:28.551Z +publishedAt: 2024-02-16T20:28:28.551Z firstPublishedAt: 2022-05-02T22:26:56.888Z contentType: knownIssue productTeam: Logistics @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Logistics slug: the-holiday-is-not-shown-in-the-list-after-using-the-api-to-create-put locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 571040 --- diff --git a/docs/known-issues/en/the-installments-request-at-the-gateway-to-a-merchant-other-than-the-marketplace-is-always-done-with-saleschannel-1.md b/docs/known-issues/en/the-installments-request-at-the-gateway-to-a-merchant-other-than-the-marketplace-is-always-done-with-saleschannel-1.md index 4a4f8e2fa..c1de3abb1 100644 --- a/docs/known-issues/en/the-installments-request-at-the-gateway-to-a-merchant-other-than-the-marketplace-is-always-done-with-saleschannel-1.md +++ b/docs/known-issues/en/the-installments-request-at-the-gateway-to-a-merchant-other-than-the-marketplace-is-always-done-with-saleschannel-1.md @@ -3,8 +3,8 @@ title: 'The installments request at the gateway to a merchant other than the mar id: Xo2YO6ZM9Jj0ONZjXrrrJ status: PUBLISHED createdAt: 2022-03-27T21:08:39.176Z -updatedAt: 2022-11-25T22:05:55.885Z -publishedAt: 2022-11-25T22:05:55.885Z +updatedAt: 2024-02-16T20:29:17.920Z +publishedAt: 2024-02-16T20:29:17.920Z firstPublishedAt: 2022-03-27T21:08:39.738Z contentType: knownIssue productTeam: Payments @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Payments slug: the-installments-request-at-the-gateway-to-a-merchant-other-than-the-marketplace-is-always-done-with-saleschannel-1 locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 391197 --- diff --git a/docs/known-issues/en/the-legacy-adyen-connector-is-unable-of-asynchronously-denying-payment-capture.md b/docs/known-issues/en/the-legacy-adyen-connector-is-unable-of-asynchronously-denying-payment-capture.md new file mode 100644 index 000000000..44c5a58ed --- /dev/null +++ b/docs/known-issues/en/the-legacy-adyen-connector-is-unable-of-asynchronously-denying-payment-capture.md @@ -0,0 +1,43 @@ +--- +title: 'The legacy Adyen connector is unable of asynchronously denying payment capture' +id: 5tdNyMfA5zeNg4sCbPQgUc +status: PUBLISHED +createdAt: 2024-02-02T15:15:57.980Z +updatedAt: 2024-02-02T15:15:58.839Z +publishedAt: 2024-02-02T15:15:58.839Z +firstPublishedAt: 2024-02-02T15:15:58.839Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: the-legacy-adyen-connector-is-unable-of-asynchronously-denying-payment-capture +locale: en +kiStatus: Backlog +internalReference: 976005 +--- + +## Summary + + +The legacy Adyen connector captures the payment whenever it receives the `"response":"[capture-received]"` field. However, this event only indicates that the capture has been received and will be processed asynchronously. This behavior prevents captures from being denied, as the asynchronous notification encounters an already captured payment and does not refund it. + + +## + +## Simulation + + +It depends on Adyen's capture response; therefore, a payment needs to be captured to receive a capture-failed notification. + + +## + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/en/the-mercadopagov1-and-v2-integration-does-not-work-with-save-card-functionality.md b/docs/known-issues/en/the-mercadopagov1-and-v2-integration-does-not-work-with-save-card-functionality.md new file mode 100644 index 000000000..76f7ce4cc --- /dev/null +++ b/docs/known-issues/en/the-mercadopagov1-and-v2-integration-does-not-work-with-save-card-functionality.md @@ -0,0 +1,51 @@ +--- +title: 'The MercadoPagoV1 and V2 Integration does not work with save card functionality' +id: 2V8kdA60OTl7VQoUUNgBci +status: PUBLISHED +createdAt: 2022-05-03T15:45:09.856Z +updatedAt: 2024-01-09T13:23:20.203Z +publishedAt: 2024-01-09T13:23:20.203Z +firstPublishedAt: 2022-05-03T15:45:10.554Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: the-mercadopagov1-and-v2-integration-does-not-work-with-save-card-functionality +locale: en +kiStatus: Backlog +internalReference: 283727 +--- + +## Summary + + +The integration of MercadoPagoV1 and MercadoPagoV2 does not function properly with the save card functionality in the "My Account" section for countries that do not permit transactions with decimals. + +This issue arises because the "My Cards" feature generates a new transaction with a value of $1.5. However, some countries do not allow transactions with such decimal amounts, resulting in the rejection of any attempts to approve these transactions. + + +## + +## Simulation + + + +1. Go to the VTEX **Admin.** +2. Configure the acquirer MercadoPagoV1 or MercadoPagoV2. +3. Configure a credit card payment method — such as Mastercard, Visa, American Express, etc. — to be processed by the acquirer. +4. Go to your store's home page. +5. Log in by entering your email address and password. +6. Click on **My account**. +7. Go to the **Credit cards** section. +8. Click on **Add new card**. +9. Fill in all the fields and click on **Save new card**. +10. This process will return _an error occurred while trying to register the card_ + + +## + +## Workaround + + +N/A + diff --git a/docs/known-issues/en/the-payu-connector-is-unable-to-process-payments-when-there-is-shipping-data-containing-more-than-40-characters.md b/docs/known-issues/en/the-payu-connector-is-unable-to-process-payments-when-there-is-shipping-data-containing-more-than-40-characters.md new file mode 100644 index 000000000..93cfb8abd --- /dev/null +++ b/docs/known-issues/en/the-payu-connector-is-unable-to-process-payments-when-there-is-shipping-data-containing-more-than-40-characters.md @@ -0,0 +1,50 @@ +--- +title: 'The PayU connector is unable to process payments when there is shipping data containing more than 40 characters.' +id: 1SEaraqWshBYzjOcL9LxsN +status: PUBLISHED +createdAt: 2023-09-18T21:02:32.217Z +updatedAt: 2023-09-18T21:02:32.812Z +publishedAt: 2023-09-18T21:02:32.812Z +firstPublishedAt: 2023-09-18T21:02:32.812Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: the-payu-connector-is-unable-to-process-payments-when-there-is-shipping-data-containing-more-than-40-characters +locale: en +kiStatus: Backlog +internalReference: 902539 +--- + +## Summary + + +PayU's connector does not handle address data received from the checkout and sends it to the provider as is, without any modifications. However, it is stated in the provider's documentation that such data should not exceed 40 characters. + +This causes the transaction to be canceled due to a payment authorization error with the message: + + message: El tamaño debe estar entre 0 y 40 property: , message: El tamaño debe estar entre 0 y 40 + + + +## + +## Simulation + + + +- During the shipping step at checkout, select a delivery address with more than 40 characters, such as 'Región Del Libertador General Bernardo O’Higgins (VI)' in Chile. +- Select a payment method processed through the PayU connector. + + +## + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/en/the-product-information-button-does-not-display-the-data.md b/docs/known-issues/en/the-product-information-button-does-not-display-the-data.md index 91349e5aa..2e8da74d0 100644 --- a/docs/known-issues/en/the-product-information-button-does-not-display-the-data.md +++ b/docs/known-issues/en/the-product-information-button-does-not-display-the-data.md @@ -21,10 +21,10 @@ internalReference: The button available on the **Product and SKUs** listing on the **Catalog** module does not always display the product information. See the images below to understand the normal behavior of the button. **Product is not available** -![info vazia](https://images.ctfassets.net/alneenqid6w5/7KB0N2iRtVhLHkGNx3phPh/695d568800f3c1ee1443b9632ebe5de9/image.png) +![info vazia](//images.ctfassets.net/alneenqid6w5/7KB0N2iRtVhLHkGNx3phPh/695d568800f3c1ee1443b9632ebe5de9/image.png) **Product is available** -![info preenchida](https://images.ctfassets.net/alneenqid6w5/4TsjOjvtlZ6gn8k26X0Vpr/0d029051c2061caccefa64d1184a5d9e/image.png) +![info preenchida](//images.ctfassets.net/alneenqid6w5/4TsjOjvtlZ6gn8k26X0Vpr/0d029051c2061caccefa64d1184a5d9e/image.png) ## Simulation diff --git a/docs/known-issues/en/the-purchase-button-stays-active-even-with-insufficient-credit-of-payment-method-customer-credit.md b/docs/known-issues/en/the-purchase-button-stays-active-even-with-insufficient-credit-of-payment-method-customer-credit.md index bc9d0fc91..afcd20073 100644 --- a/docs/known-issues/en/the-purchase-button-stays-active-even-with-insufficient-credit-of-payment-method-customer-credit.md +++ b/docs/known-issues/en/the-purchase-button-stays-active-even-with-insufficient-credit-of-payment-method-customer-credit.md @@ -3,8 +3,8 @@ title: 'The purchase button stays active even with insufficient credit of Paymen id: 76oPdoBKDn3PSn2KhomgQc status: PUBLISHED createdAt: 2022-03-27T14:14:51.967Z -updatedAt: 2022-11-25T22:06:26.792Z -publishedAt: 2022-11-25T22:06:26.792Z +updatedAt: 2024-02-16T20:29:57.111Z +publishedAt: 2024-02-16T20:29:57.111Z firstPublishedAt: 2022-03-27T14:14:52.312Z contentType: knownIssue productTeam: Payments @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Payments slug: the-purchase-button-stays-active-even-with-insufficient-credit-of-payment-method-customer-credit locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 309820 --- diff --git a/docs/known-issues/en/the-save-new-card-option-does-not-work-for-asynchronous-payment-providers.md b/docs/known-issues/en/the-save-new-card-option-does-not-work-for-asynchronous-payment-providers.md index 96cae3d42..eea9c4c60 100644 --- a/docs/known-issues/en/the-save-new-card-option-does-not-work-for-asynchronous-payment-providers.md +++ b/docs/known-issues/en/the-save-new-card-option-does-not-work-for-asynchronous-payment-providers.md @@ -3,8 +3,8 @@ title: 'The "Save new card" option does not work for asynchronous Payment Provid id: 3B4gVSNrSeCc8EBXwk5sAu status: PUBLISHED createdAt: 2022-03-11T17:54:35.664Z -updatedAt: 2022-11-25T22:06:23.711Z -publishedAt: 2022-11-25T22:06:23.711Z +updatedAt: 2024-04-29T17:58:58.889Z +publishedAt: 2024-04-29T17:58:58.889Z firstPublishedAt: 2022-03-11T17:54:36.273Z contentType: knownIssue productTeam: Payments @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Payments slug: the-save-new-card-option-does-not-work-for-asynchronous-payment-providers locale: en -kiStatus: Backlog +kiStatus: Fixed internalReference: 308892 --- @@ -24,6 +24,7 @@ When the customer tries to add a new card in the My account section of stores wh This error occurs because My Cards wait for a synchronous answer from credit card acquirers and most of them doesn't return an immediate response. +## ## Simulation @@ -41,6 +42,7 @@ This error occurs because My Cards wait for a synchronous answer from credit car 10. This process will return an error and the customer will be charged the amount R$ 1,50, which may or may not be automatically returned later. +## ## Workaround diff --git a/docs/known-issues/en/the-scroll-api-returns-429-andor-408-errors-when-querying-entities-with-a-large-number-of-documents-typically-exceeding-millions.md b/docs/known-issues/en/the-scroll-api-returns-429-andor-408-errors-when-querying-entities-with-a-large-number-of-documents-typically-exceeding-millions.md new file mode 100644 index 000000000..c3f72da52 --- /dev/null +++ b/docs/known-issues/en/the-scroll-api-returns-429-andor-408-errors-when-querying-entities-with-a-large-number-of-documents-typically-exceeding-millions.md @@ -0,0 +1,46 @@ +--- +title: 'The Scroll API returns 429 and/or 408 errors when querying entities with a large number of documents, typically exceeding millions' +id: 1Yx7s4kDAJOzpNCxro7TmW +status: PUBLISHED +createdAt: 2024-05-20T15:01:15.646Z +updatedAt: 2024-05-20T15:01:16.679Z +publishedAt: 2024-05-20T15:01:16.679Z +firstPublishedAt: 2024-05-20T15:01:16.679Z +contentType: knownIssue +productTeam: Storage +author: 2mXZkbi0oi061KicTExNjo +tag: Storage +slug: the-scroll-api-returns-429-andor-408-errors-when-querying-entities-with-a-large-number-of-documents-typically-exceeding-millions +locale: en +kiStatus: Backlog +internalReference: 1035873 +--- + +## Summary + + +The Scroll API is designed to handle large datasets by enabling the retrieval of documents in a scrollable manner. However, when querying entities with a significant number of documents, typically in the millions, users may encounter 429 (Too Many Requests) and/or 408 (Request Timeout) errors. These errors arise due to the high volume of data being processed, which can overwhelm the API and result in request rate limiting or timeouts. + + +## + +## Simulation + + + +1. Use the Scroll API to query an entity containing a large number of documents (e.g., millions). +2. Observe the responses from the API. +3. Note if the API returns 429 (Too Many Requests) and/or 408 (Request Timeout) errors during the process. + + +## + +## Workaround + + +Optimize the query implementing filters to reduce the load on the API by breaking down the request into smaller chunks or batches. +When choosing filters, it is important to pay attention to whether all documents will be included to ensure that the scroll will go through all of the entity's documents. + + + + diff --git a/docs/known-issues/en/the-system-does-not-allow-multiple-cancellation-with-giftcard.md b/docs/known-issues/en/the-system-does-not-allow-multiple-cancellation-with-giftcard.md index 1ab472bde..1a28ec10a 100644 --- a/docs/known-issues/en/the-system-does-not-allow-multiple-cancellation-with-giftcard.md +++ b/docs/known-issues/en/the-system-does-not-allow-multiple-cancellation-with-giftcard.md @@ -3,8 +3,8 @@ title: 'The system does not allow multiple cancellation with Giftcard' id: 2htvtVV2158piX4lTYhAvE status: PUBLISHED createdAt: 2022-03-27T12:54:40.811Z -updatedAt: 2022-11-25T22:05:17.362Z -publishedAt: 2022-11-25T22:05:17.362Z +updatedAt: 2024-06-25T13:51:28.086Z +publishedAt: 2024-06-25T13:51:28.086Z firstPublishedAt: 2022-03-27T12:54:41.420Z contentType: knownIssue productTeam: Payments @@ -20,10 +20,10 @@ internalReference: 309117 The system is not sending the partial cancellation of a Giftcard transaction. - We also found a scenario where the same thing happens, however the cancelation works. This leaves the refund amount higher than the transaction amount because the value refunded is the first partial refund + the second refund with the full amount. +## ## Simulation @@ -31,9 +31,14 @@ We also found a scenario where the same thing happens, however the cancelation w Find a transaction where a partial refund/cancellation was requested using Giftcard. +## ## Workaround There's no workaround, however, the user can add the refundable credit via admin UI. + + + + diff --git a/docs/known-issues/en/the-system-doesnt-work-with-more-than-one-extension-payment-affiliation-for-debit-online-method.md b/docs/known-issues/en/the-system-doesnt-work-with-more-than-one-extension-payment-affiliation-for-debit-online-method.md index 3c17955de..224eaf1ed 100644 --- a/docs/known-issues/en/the-system-doesnt-work-with-more-than-one-extension-payment-affiliation-for-debit-online-method.md +++ b/docs/known-issues/en/the-system-doesnt-work-with-more-than-one-extension-payment-affiliation-for-debit-online-method.md @@ -3,8 +3,8 @@ title: "The system doesn't work with more than one extension payment affiliation id: 3bXtVPHqsrSFpJk9ZfyP4v status: PUBLISHED createdAt: 2022-03-03T18:45:02.639Z -updatedAt: 2022-11-25T22:05:27.547Z -publishedAt: 2022-11-25T22:05:27.547Z +updatedAt: 2024-02-16T20:25:40.644Z +publishedAt: 2024-02-16T20:25:40.644Z firstPublishedAt: 2022-03-03T18:45:03.463Z contentType: knownIssue productTeam: Payments @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Payments slug: the-system-doesnt-work-with-more-than-one-extension-payment-affiliation-for-debit-online-method locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 319750 --- diff --git a/docs/known-issues/en/the-template-relatoriodeimportacaodeestoque-does-not-support-multilanguage.md b/docs/known-issues/en/the-template-relatoriodeimportacaodeestoque-does-not-support-multilanguage.md index 9084dcc98..a3f436e5f 100644 --- a/docs/known-issues/en/the-template-relatoriodeimportacaodeestoque-does-not-support-multilanguage.md +++ b/docs/known-issues/en/the-template-relatoriodeimportacaodeestoque-does-not-support-multilanguage.md @@ -3,8 +3,8 @@ title: 'The template "relatorio-de-importacao-de-estoque" does not support multi id: 5R8b0jnibOQdXupo0hIyts status: PUBLISHED createdAt: 2022-05-25T18:25:43.394Z -updatedAt: 2022-11-25T21:59:26.792Z -publishedAt: 2022-11-25T21:59:26.792Z +updatedAt: 2024-02-16T20:24:28.851Z +publishedAt: 2024-02-16T20:24:28.851Z firstPublishedAt: 2022-05-25T18:25:43.976Z contentType: knownIssue productTeam: Logistics @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Logistics slug: the-template-relatoriodeimportacaodeestoque-does-not-support-multilanguage locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 585906 --- diff --git a/docs/known-issues/en/the-user-cannot-make-a-daily-subscription-directly-from-the-mysubscriptions-area.md b/docs/known-issues/en/the-user-cannot-make-a-daily-subscription-directly-from-the-mysubscriptions-area.md index a51cdaf50..0f69b8680 100644 --- a/docs/known-issues/en/the-user-cannot-make-a-daily-subscription-directly-from-the-mysubscriptions-area.md +++ b/docs/known-issues/en/the-user-cannot-make-a-daily-subscription-directly-from-the-mysubscriptions-area.md @@ -3,8 +3,8 @@ title: 'The user cannot make a daily subscription directly from the my-subscript id: QJrZvOmlRusACgS2iGRyT status: PUBLISHED createdAt: 2022-05-18T18:37:18.099Z -updatedAt: 2022-11-25T22:02:05.580Z -publishedAt: 2022-11-25T22:02:05.580Z +updatedAt: 2024-02-16T20:27:15.017Z +publishedAt: 2024-02-16T20:27:15.017Z firstPublishedAt: 2022-05-18T18:37:18.579Z contentType: knownIssue productTeam: Order Management @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Order Management slug: the-user-cannot-make-a-daily-subscription-directly-from-the-mysubscriptions-area locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 430650 --- diff --git a/docs/known-issues/en/time-out-import-and-export-admin.md b/docs/known-issues/en/time-out-import-and-export-admin.md index 2b042ec77..176486696 100644 --- a/docs/known-issues/en/time-out-import-and-export-admin.md +++ b/docs/known-issues/en/time-out-import-and-export-admin.md @@ -3,8 +3,8 @@ title: 'Time Out - Import and Export Admin' id: 5sPtDgOXtiGcYMvZL7aCf8 status: PUBLISHED createdAt: 2022-03-10T12:36:57.023Z -updatedAt: 2022-11-25T21:46:35.375Z -publishedAt: 2022-11-25T21:46:35.375Z +updatedAt: 2024-01-19T15:24:38.444Z +publishedAt: 2024-01-19T15:24:38.444Z firstPublishedAt: 2022-03-10T12:36:57.461Z contentType: knownIssue productTeam: Catalog @@ -23,6 +23,7 @@ For some accounts with lots of products, the import and export admin does not lo +## ## Simulation @@ -31,6 +32,7 @@ Go to `/admin/Site/Relatorio_Skus.aspx ` +## ## Workaround diff --git a/docs/known-issues/en/time-out-on-category-keywords-change-with-many-products.md b/docs/known-issues/en/time-out-on-category-keywords-change-with-many-products.md index 69a8dcac9..0e6e5e66c 100644 --- a/docs/known-issues/en/time-out-on-category-keywords-change-with-many-products.md +++ b/docs/known-issues/en/time-out-on-category-keywords-change-with-many-products.md @@ -3,8 +3,8 @@ title: 'Time out on category keywords change with many products' id: 14rC5XqGCOj1THVdYwbudS status: PUBLISHED createdAt: 2022-02-25T11:40:37.024Z -updatedAt: 2022-11-25T21:55:02.673Z -publishedAt: 2022-11-25T21:55:02.673Z +updatedAt: 2024-02-16T20:26:33.631Z +publishedAt: 2024-02-16T20:26:33.631Z firstPublishedAt: 2022-02-25T11:40:37.550Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: time-out-on-category-keywords-change-with-many-products locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 497335 --- diff --git a/docs/known-issues/en/timeout-generating-internal-application-keys.md b/docs/known-issues/en/timeout-generating-internal-application-keys.md new file mode 100644 index 000000000..33976ceba --- /dev/null +++ b/docs/known-issues/en/timeout-generating-internal-application-keys.md @@ -0,0 +1,46 @@ +--- +title: 'Timeout Generating internal application keys' +id: 11U62yvD8i6Mp79rUC38FU +status: PUBLISHED +createdAt: 2024-05-08T11:28:41.002Z +updatedAt: 2024-05-09T12:04:05.533Z +publishedAt: 2024-05-09T12:04:05.533Z +firstPublishedAt: 2024-05-08T11:28:41.857Z +contentType: knownIssue +productTeam: Identity +author: 2mXZkbi0oi061KicTExNjo +tag: Identity +slug: timeout-generating-internal-application-keys +locale: en +kiStatus: Fixed +internalReference: 1029425 +--- + +## Summary + + + +Currently we have an issue that it can affect some clients while generating Applications keys. + + +## + +## Simulation + + + +When the client uses their own SMTP for License Manager template in the message center, the Application Key UI will try to use their SMTP to send the e-mail, but if we have a timeout while sending the e-mail the Application Key won't be generated as well. + + +## + +## Workaround + + + +The client can change the License manager SMTP in the message center, to configure VTEX SMTP rather than their own SMTP, avoiding the timeout. Or they can only try to solve the issue with their SMTP timeout. + + + + + diff --git a/docs/known-issues/en/timeout-in-the-query-to-analytics-preventing-to-check-the-inventory-log.md b/docs/known-issues/en/timeout-in-the-query-to-analytics-preventing-to-check-the-inventory-log.md new file mode 100644 index 000000000..652df28fe --- /dev/null +++ b/docs/known-issues/en/timeout-in-the-query-to-analytics-preventing-to-check-the-inventory-log.md @@ -0,0 +1,44 @@ +--- +title: 'Timeout in the query to Analytics preventing to check the inventory log' +id: 2gQhc3JF0bcm1JeLr0lluO +status: PUBLISHED +createdAt: 2024-02-19T20:54:22.012Z +updatedAt: 2024-07-03T15:26:48.484Z +publishedAt: 2024-07-03T15:26:48.484Z +firstPublishedAt: 2024-02-19T20:54:22.861Z +contentType: knownIssue +productTeam: Logistics +author: 2mXZkbi0oi061KicTExNjo +tag: Logistics +slug: timeout-in-the-query-to-analytics-preventing-to-check-the-inventory-log +locale: en +kiStatus: Fixed +internalReference: 984482 +--- + +## Summary + + +Update log in the inventory UI sometimes returns the error: Request failed with status code 500 for some specific SKUs, due to a timeout in the query to Analytics (where the data is stored), and no log for the SKU will be shown in the UI. + +This timeout could be due a high volume of updates in the SKU, or any other factor that makes this query takes longer than the maximum time of 40s; + + +## + +## Simulation + + +Due to the variable being the response time for the query to Analytics, it is not possible to replicate in a concise way. + + +## + +## Workaround + + +There is no workaround available. + + + + diff --git a/docs/known-issues/en/total-reservation-item-with-negative-value-in-inventory-ui.md b/docs/known-issues/en/total-reservation-item-with-negative-value-in-inventory-ui.md new file mode 100644 index 000000000..8b80c81e1 --- /dev/null +++ b/docs/known-issues/en/total-reservation-item-with-negative-value-in-inventory-ui.md @@ -0,0 +1,67 @@ +--- +title: 'Total reservation item with negative value in inventory UI' +id: 5W8BeBZjSgN30YXwXfT8kV +status: PUBLISHED +createdAt: 2024-02-29T22:05:19.854Z +updatedAt: 2024-03-01T13:46:07.440Z +publishedAt: 2024-03-01T13:46:07.440Z +firstPublishedAt: 2024-02-29T22:05:20.674Z +contentType: knownIssue +productTeam: Logistics +author: 2mXZkbi0oi061KicTExNjo +tag: Logistics +slug: total-reservation-item-with-negative-value-in-inventory-ui +locale: en +kiStatus: Backlog +internalReference: 991735 +--- + +## Summary + + + +A specific scenario in which more than one order is placed with the same sku and coming from the same warehouse, can leave the reservation number negative in the inventory UI. + +**Specific scenario:** +order A: 4 units of the sku X from warehouse 1; +order B: 6 units of the sku X from warehouse 1; + +order A: `status=handling`, the reservation acknowledge; +order B: `status=window-to-cancel`, the reservation is not acknowledge yet; + +After this the merchant update the inventory considering the units from order A as delivered, if the merchant cancels the order A, and then later move the order B to `status=handling` (acknowledge the reservation), this will leave the inventory UI with -4 of this sku as reserved. + + +## + +## + +## Simulation + + + +1- Update inventory for sku X with 10 units from warehouse 1; +2- Create an order A with 4 units of sku X from warehouse 1; +3- Create an order B with 6 units of sku X from warehoue 1; +4- Move order A to `status=handling` (this will acknowledge the reservation); +5- Update inventory for sku X with 6 units from warehouse 1 (which is the number you still have for order B); +6- Cancel order A; +7- Move order B to `status=handling` (this will acknowledge the reservation); +8- Check inventory for sku X in warehouse 1, it will have -4 units reserved. + + + +## + +## + +## Workaround + + + +There is no workaround available. + + + + + diff --git a/docs/known-issues/en/transaction-cancellation-error-with-unreachable-code-message.md b/docs/known-issues/en/transaction-cancellation-error-with-unreachable-code-message.md new file mode 100644 index 000000000..446bbefb5 --- /dev/null +++ b/docs/known-issues/en/transaction-cancellation-error-with-unreachable-code-message.md @@ -0,0 +1,44 @@ +--- +title: 'Transaction cancellation error with "Unreachable code" message' +id: 2Y4joZlyDhbNWU9ycw32U3 +status: PUBLISHED +createdAt: 2024-03-12T16:34:10.113Z +updatedAt: 2024-03-12T16:34:11.037Z +publishedAt: 2024-03-12T16:34:11.037Z +firstPublishedAt: 2024-03-12T16:34:11.037Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: transaction-cancellation-error-with-unreachable-code-message +locale: en +kiStatus: Backlog +internalReference: 998435 +--- + +## Summary + + +A full transaction cancellation can fail returning the message `Unreachable code` (only visible via API). + +This error happens in payment split scenario, in the UI you can see the cancellation attempt logs but no response. + + +## + +## Simulation + + +We were not able to simulate this error. + + +## + +## Workaround + + +It's possible to cancel the payments separately (starting with the lowest value). + + + + diff --git a/docs/known-issues/en/transaction-stuck-in-a-status-prior-to-the-state-that-it-should-be.md b/docs/known-issues/en/transaction-stuck-in-a-status-prior-to-the-state-that-it-should-be.md new file mode 100644 index 000000000..b1491c256 --- /dev/null +++ b/docs/known-issues/en/transaction-stuck-in-a-status-prior-to-the-state-that-it-should-be.md @@ -0,0 +1,42 @@ +--- +title: 'Transaction stuck in a status prior to the state that it should be' +id: 60oG2yj6wb1MomGh7Bbh9C +status: PUBLISHED +createdAt: 2024-05-22T17:58:05.800Z +updatedAt: 2024-07-25T21:12:34.583Z +publishedAt: 2024-07-25T21:12:34.583Z +firstPublishedAt: 2024-05-22T17:58:06.594Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: transaction-stuck-in-a-status-prior-to-the-state-that-it-should-be +locale: en +kiStatus: Backlog +internalReference: 1037765 +--- + +## Summary + + +The most common case is transaction stuck in authorized when it should be approved, in this scenario the order can't be invoiced. + + +## + +## Simulation + + +It's not possible to simulate. + + +## + +## Workaround + + +Support team can call internal APIs to move the transaction forward. + + + + diff --git a/docs/known-issues/en/transaction-stuck-in-canceling-when-one-of-the-card-is-denied.md b/docs/known-issues/en/transaction-stuck-in-canceling-when-one-of-the-card-is-denied.md index 0ef2f0b53..a3d9df133 100644 --- a/docs/known-issues/en/transaction-stuck-in-canceling-when-one-of-the-card-is-denied.md +++ b/docs/known-issues/en/transaction-stuck-in-canceling-when-one-of-the-card-is-denied.md @@ -1,10 +1,10 @@ --- title: 'Transaction stuck in canceling when one of the card is denied' id: RdKtB6LsKfaukjT9kiqZ4 -status: CHANGED +status: PUBLISHED createdAt: 2022-03-03T18:39:59.580Z -updatedAt: 2022-06-29T11:57:29.612Z -publishedAt: 2022-06-28T17:06:24.520Z +updatedAt: 2024-02-16T20:29:06.755Z +publishedAt: 2024-02-16T20:29:06.755Z firstPublishedAt: 2022-03-03T18:39:59.922Z contentType: knownIssue productTeam: Payments @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Payments slug: transaction-stuck-in-canceling-when-one-of-the-card-is-denied locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 429082 --- diff --git a/docs/known-issues/en/transaction-stuck-in-status-approved-with-payment-canceled.md b/docs/known-issues/en/transaction-stuck-in-status-approved-with-payment-canceled.md new file mode 100644 index 000000000..ea5c80780 --- /dev/null +++ b/docs/known-issues/en/transaction-stuck-in-status-approved-with-payment-canceled.md @@ -0,0 +1,48 @@ +--- +title: 'Transaction stuck in status approved with payment canceled' +id: 5SwwnGi26tagIXuTmvToc +status: PUBLISHED +createdAt: 2024-06-07T14:21:22.809Z +updatedAt: 2024-06-12T17:33:43.967Z +publishedAt: 2024-06-12T17:33:43.967Z +firstPublishedAt: 2024-06-07T14:21:23.608Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: transaction-stuck-in-status-approved-with-payment-canceled +locale: en +kiStatus: Backlog +internalReference: 1046365 +--- + +## Summary + + +The transaction was stuck in status approved, even though the payment was canceled. + +When tried to settle it manually, the gateway returns the following error: + + "error": {"code": "1506","message": "The payment with ID = xxxxx was not settled because the settlement value was -x.xx.","exception": null} + + + +## + +## Simulation + + +There is no way to simulate this behavior. + + +## + +## Workaround + + +There aren't any workarounds in this case. + + + + + diff --git a/docs/known-issues/en/transactional-emails-dont-consider-items-removed-from-the-order.md b/docs/known-issues/en/transactional-emails-dont-consider-items-removed-from-the-order.md index 36cbf04ad..adb30a22d 100644 --- a/docs/known-issues/en/transactional-emails-dont-consider-items-removed-from-the-order.md +++ b/docs/known-issues/en/transactional-emails-dont-consider-items-removed-from-the-order.md @@ -19,10 +19,10 @@ internalReference: ## Summary When an item is removed from the order: -![item removido](https://images.ctfassets.net/alneenqid6w5/6Z4eZwTaE00c4IoWWwgoAE/c280b06fb2912bad51afceac5db4c4d0/tozOd3.jpg) +![item removido](//images.ctfassets.net/alneenqid6w5/6Z4eZwTaE00c4IoWWwgoAE/c280b06fb2912bad51afceac5db4c4d0/tozOd3.jpg) The transactional email doesn't consider the removed item and shows both items in the email: -![email transacional](https://images.ctfassets.net/alneenqid6w5/77NEYq80oM6Umm44KO8Uc/625b13837f9ff4b4333e2e28a0745431/zbXg5s.jpg) +![email transacional](//images.ctfassets.net/alneenqid6w5/77NEYq80oM6Umm44KO8Uc/625b13837f9ff4b4333e2e28a0745431/zbXg5s.jpg) diff --git a/docs/known-issues/en/transactions-with-konduto-are-taking-longer-than-expected-to-update-status.md b/docs/known-issues/en/transactions-with-konduto-are-taking-longer-than-expected-to-update-status.md new file mode 100644 index 000000000..2fe1d02ed --- /dev/null +++ b/docs/known-issues/en/transactions-with-konduto-are-taking-longer-than-expected-to-update-status.md @@ -0,0 +1,43 @@ +--- +title: 'Transactions with Konduto are taking longer than expected to update status' +id: 5yUSXenLjlEdESoj5VVvoH +status: PUBLISHED +createdAt: 2022-03-11T18:56:45.293Z +updatedAt: 2023-07-10T18:01:59.163Z +publishedAt: 2023-07-10T18:01:59.163Z +firstPublishedAt: 2022-03-11T18:56:45.712Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: transactions-with-konduto-are-taking-longer-than-expected-to-update-status +locale: en +kiStatus: Backlog +internalReference: 541149 +--- + +## Summary + + +Automatic retries are getting stuck in some transactions using Kondutor as an anti-fraud provider and taking longer than expected to call a new retry in order to change its status. This is blocking customers' inventory. + + +## + +## Simulation + + +Unable to simulate, this behavior occurs intermittently. + + +## + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/en/transactions-with-the-tnspay-connector-being-denied-by-error-card-not-enrolled-in-3ds.md b/docs/known-issues/en/transactions-with-the-tnspay-connector-being-denied-by-error-card-not-enrolled-in-3ds.md index fcd75c155..7d0279189 100644 --- a/docs/known-issues/en/transactions-with-the-tnspay-connector-being-denied-by-error-card-not-enrolled-in-3ds.md +++ b/docs/known-issues/en/transactions-with-the-tnspay-connector-being-denied-by-error-card-not-enrolled-in-3ds.md @@ -3,8 +3,8 @@ title: 'Transactions with the TNSPay connector being denied by error: Card not E id: 2jZefzH8LYqPJxkmylmyA0 status: PUBLISHED createdAt: 2022-03-14T13:21:56.187Z -updatedAt: 2023-04-10T16:10:48.998Z -publishedAt: 2023-04-10T16:10:48.998Z +updatedAt: 2024-02-16T20:24:33.195Z +publishedAt: 2024-02-16T20:24:33.195Z firstPublishedAt: 2022-03-14T13:21:56.952Z contentType: knownIssue productTeam: Payments @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Payments slug: transactions-with-the-tnspay-connector-being-denied-by-error-card-not-enrolled-in-3ds locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 541687 --- diff --git a/docs/known-issues/en/translation-issues-when-using-a-subaccount-to-implement-multilanguage-stores.md b/docs/known-issues/en/translation-issues-when-using-a-subaccount-to-implement-multilanguage-stores.md new file mode 100644 index 000000000..4e6d7d53b --- /dev/null +++ b/docs/known-issues/en/translation-issues-when-using-a-subaccount-to-implement-multilanguage-stores.md @@ -0,0 +1,47 @@ +--- +title: 'Translation issues when using a subaccount to implement multi-language stores' +id: 5FOCZE7pI4npyfo7TjsFaY +status: PUBLISHED +createdAt: 2023-06-21T20:36:33.483Z +updatedAt: 2024-02-29T15:19:42.862Z +publishedAt: 2024-02-29T15:19:42.862Z +firstPublishedAt: 2023-06-21T20:36:33.922Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: translation-issues-when-using-a-subaccount-to-implement-multilanguage-stores +locale: en +kiStatus: Backlog +internalReference: 848524 +--- + +## Summary + + +Catalog Unified Indexing considers the messages' translations only from the main account, even when using a subaccount architecture to implement cross-border stores. + +This leads to a different translation in the search and product page, as the content from the search page is based only on the translations retrieved by the Catalog Indexer. + + +## + +## Simulation + + + +- Create a subaccount and implement cross-border stores; +- Translate the catalog content in the subaccount; +- Compare the search and product page; they will have different translations. + + +## + +## Workaround + + +Set the additional languages (bindings and Messages content) in the main account, replicating the translations from the subaccount also in the main account. + + + + diff --git a/docs/known-issues/en/transliteration-only-being-saved-in-vbase-and-not-into-rewriter.md b/docs/known-issues/en/transliteration-only-being-saved-in-vbase-and-not-into-rewriter.md new file mode 100644 index 000000000..3b7f94974 --- /dev/null +++ b/docs/known-issues/en/transliteration-only-being-saved-in-vbase-and-not-into-rewriter.md @@ -0,0 +1,70 @@ +--- +title: 'Transliteration only being saved in vbase and not into rewriter' +id: 3ngFt1qXOUjmY5L84dk6in +status: PUBLISHED +createdAt: 2023-12-12T19:54:12.171Z +updatedAt: 2024-02-16T20:26:46.444Z +publishedAt: 2024-02-16T20:26:46.444Z +firstPublishedAt: 2023-12-12T19:54:13.102Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: transliteration-only-being-saved-in-vbase-and-not-into-rewriter +locale: en +kiStatus: No Fix +internalReference: 738334 +--- + +## Summary + + + +When transliterating the urls through the catalog rewriter is not storing it, or is not receiving any notification through the broadcaster, we are only storing it in vbase + + +## + +## Simulation + + + +Transl + +Check the rewriter with the linkId that you created at admin/graphql-ide and choose the rewriter app: + + + { internal{ get(path: "yourLinkdIdHere"){ id } }} + + + + +## + +## Workaround + + + +Run the following query on the rewriter + + + { internal{ get(path: "yourTranslatedCategoryNameSlugified"){ id from declarer type query binding  origin resolveAs } }} + + +Save the returned values, you will need to use them in the next step + +Run the following mutation just changing the from parameter, the others must be the same as above: + + + mutation saveInternal($route: InternalInput!) { internal { save(route: $route) { from declarer type id binding resolveAs origin } }}{ "route": { "from": "yourLinkId", "declarer": "yourSavedDeclarer", "type": "yourSavedType", "binding": "yourSavedBinding", "id": "yourSavedId", "origin": "yourSavedOrigin", "resolveAs": "TheOriginalNameOfTheCategory" --here in cyrilic }} + + + +> For more information regarding those params, you can consult: https://developers.vtex.com/vtex-developer-docs/docs/rewriter + + +Now, we are going to delete the old route (the one saved with the name) + + + mutation saveInternal($route: InternalInput!) { internal { delete(path: "yourTranslatedCategoryNameSlugified") { id } }} + diff --git a/docs/known-issues/en/ui-does-not-update-best-sla-choice-in-cart.md b/docs/known-issues/en/ui-does-not-update-best-sla-choice-in-cart.md index 45576f270..587bd6059 100644 --- a/docs/known-issues/en/ui-does-not-update-best-sla-choice-in-cart.md +++ b/docs/known-issues/en/ui-does-not-update-best-sla-choice-in-cart.md @@ -3,8 +3,8 @@ title: 'UI does not update best SLA choice in cart' id: 5H05jLUJA0gmSDTO6nMsPE status: PUBLISHED createdAt: 2022-03-26T02:30:36.692Z -updatedAt: 2022-11-25T21:54:03.143Z -publishedAt: 2022-11-25T21:54:03.143Z +updatedAt: 2024-02-16T20:26:13.531Z +publishedAt: 2024-02-16T20:26:13.531Z firstPublishedAt: 2022-03-26T02:30:37.014Z contentType: knownIssue productTeam: Checkout @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Checkout slug: ui-does-not-update-best-sla-choice-in-cart locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 550201 --- diff --git a/docs/known-issues/en/ui-doesnt-show-delivery-window-selection-for-pickup-points-when-an-item-from-a-seller-is-between-items-for-pickup-from-another-seller.md b/docs/known-issues/en/ui-doesnt-show-delivery-window-selection-for-pickup-points-when-an-item-from-a-seller-is-between-items-for-pickup-from-another-seller.md new file mode 100644 index 000000000..7f825969c --- /dev/null +++ b/docs/known-issues/en/ui-doesnt-show-delivery-window-selection-for-pickup-points-when-an-item-from-a-seller-is-between-items-for-pickup-from-another-seller.md @@ -0,0 +1,48 @@ +--- +title: "UI doesn't show delivery window selection for pick-up points when an item from a seller is between items for pick-up from another seller" +id: 5SyIw04UtNiZhmy0ELNLCD +status: PUBLISHED +createdAt: 2023-12-15T20:18:48.433Z +updatedAt: 2023-12-15T20:18:49.218Z +publishedAt: 2023-12-15T20:18:49.218Z +firstPublishedAt: 2023-12-15T20:18:49.218Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: ui-doesnt-show-delivery-window-selection-for-pickup-points-when-an-item-from-a-seller-is-between-items-for-pickup-from-another-seller +locale: en +kiStatus: Backlog +internalReference: 954108 +--- + +## Summary + + +In a cart with at least three products, where the item orders are: 1st is for scheduled pick-up 1, 2nd for scheduled pick-up 2 (different seller), and 3rd is for scheduled pick-up 1, the UI will not show the delivery windows to select the date/hour for the 2nd pickup. This happens because the API will group the 1st item and 3rd item since it's the same SLA. + +It's not possible to go to the payment step and finish the purchase. + + +## + +## Simulation + + + +- Add an item to the cart for pick-up from seller A; +- Add an item to the cart for pick-up from seller B; +- Add another item to the cart for pick-up from seller A; +- In the shipping step, the pick-up delivery windows to select the date/hour won't be shown. + + +## + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/en/ui-doesnt-show-the-form-to-edit-address-when-selecting-to-add-a-new-address-first.md b/docs/known-issues/en/ui-doesnt-show-the-form-to-edit-address-when-selecting-to-add-a-new-address-first.md index 1c990c6e6..ed0a8ad2d 100644 --- a/docs/known-issues/en/ui-doesnt-show-the-form-to-edit-address-when-selecting-to-add-a-new-address-first.md +++ b/docs/known-issues/en/ui-doesnt-show-the-form-to-edit-address-when-selecting-to-add-a-new-address-first.md @@ -3,8 +3,8 @@ title: "UI doesn't show the form to edit address when selecting to add a new add id: 4rqphb66vAzsAyx9mUmNLu status: PUBLISHED createdAt: 2023-02-06T13:15:57.816Z -updatedAt: 2023-02-06T13:15:58.251Z -publishedAt: 2023-02-06T13:15:58.251Z +updatedAt: 2023-06-23T17:47:10.184Z +publishedAt: 2023-06-23T17:47:10.184Z firstPublishedAt: 2023-02-06T13:15:58.251Z contentType: knownIssue productTeam: Checkout @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Checkout slug: ui-doesnt-show-the-form-to-edit-address-when-selecting-to-add-a-new-address-first locale: en -kiStatus: Backlog +kiStatus: Fixed internalReference: 747772 --- diff --git a/docs/known-issues/en/ui-gets-frozen-if-an-error-occurs-in-the-place-order-internal-process.md b/docs/known-issues/en/ui-gets-frozen-if-an-error-occurs-in-the-place-order-internal-process.md new file mode 100644 index 000000000..44d772a5b --- /dev/null +++ b/docs/known-issues/en/ui-gets-frozen-if-an-error-occurs-in-the-place-order-internal-process.md @@ -0,0 +1,42 @@ +--- +title: 'UI gets frozen if an error occurs in the place order internal process' +id: pt5Orot3i9BlYCt4E2Kj5 +status: PUBLISHED +createdAt: 2023-11-28T18:55:54.950Z +updatedAt: 2023-11-28T18:55:55.649Z +publishedAt: 2023-11-28T18:55:55.649Z +firstPublishedAt: 2023-11-28T18:55:55.649Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: ui-gets-frozen-if-an-error-occurs-in-the-place-order-internal-process +locale: en +kiStatus: Backlog +internalReference: 943771 +--- + +## Summary + + +When an error occurs during the place order internal process, UI gets frozen in loading with no error/warning message. + + +## + +## Simulation + + +This behavior was seen when Tax Service times out during the place order request, but it's not limited to this. + + +## + +## Workaround + + +Refresh the page. + + + + diff --git a/docs/known-issues/en/ui-shows-a-pickup-was-selected-in-cart-with-subscriptions-but-it-wasnt-in-api.md b/docs/known-issues/en/ui-shows-a-pickup-was-selected-in-cart-with-subscriptions-but-it-wasnt-in-api.md new file mode 100644 index 000000000..434d05010 --- /dev/null +++ b/docs/known-issues/en/ui-shows-a-pickup-was-selected-in-cart-with-subscriptions-but-it-wasnt-in-api.md @@ -0,0 +1,46 @@ +--- +title: "UI shows a pick-up was selected in cart with subscriptions but it wasn't in API" +id: 6WUGylIHWZtfeAm7hplYHD +status: PUBLISHED +createdAt: 2024-03-08T19:08:16.010Z +updatedAt: 2024-03-08T19:08:17.012Z +publishedAt: 2024-03-08T19:08:17.012Z +firstPublishedAt: 2024-03-08T19:08:17.012Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: ui-shows-a-pickup-was-selected-in-cart-with-subscriptions-but-it-wasnt-in-api +locale: en +kiStatus: Backlog +internalReference: 996976 +--- + +## Summary + + +Pick-up options are offered to shoppers in a cart with an item with a subscription. When one of the pick-ups is selected, checkout changes to delivery automatically, but the UI still shows that the pick-up was selected. + + +## + +## Simulation + + + +- Configure a subscription; +- Add the item with the subscription to the cart; +- In the shipping step, select "Pick up in store"; +- Check the orderForm via API, and delivery will be selected. + + +## + +## Workaround + + +Open a ticket to VTEX Support asking to enable pickup points for subscription orders. + + + + diff --git a/docs/known-issues/en/ui-shows-duplicated-pickup-points-when-an-item-for-delivery-is-between-items-for-pickup.md b/docs/known-issues/en/ui-shows-duplicated-pickup-points-when-an-item-for-delivery-is-between-items-for-pickup.md new file mode 100644 index 000000000..e8b5ffaf8 --- /dev/null +++ b/docs/known-issues/en/ui-shows-duplicated-pickup-points-when-an-item-for-delivery-is-between-items-for-pickup.md @@ -0,0 +1,48 @@ +--- +title: 'UI shows duplicated pick-up points when an item for delivery is between items for pick-up' +id: lIP6kRDsi23lNQd7RzNfY +status: PUBLISHED +createdAt: 2023-09-25T13:50:27.481Z +updatedAt: 2023-10-18T14:36:11.434Z +publishedAt: 2023-10-18T14:36:11.434Z +firstPublishedAt: 2023-09-25T13:50:28.066Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: ui-shows-duplicated-pickup-points-when-an-item-for-delivery-is-between-items-for-pickup +locale: en +kiStatus: Backlog +internalReference: 906549 +--- + +## Summary + + +In a cart with at least three products, where the item orders are: 1st is for pick-up, 2nd is for delivery, and 3rd is for pick-up, the UI will show the pick-up point duplicated. This happens because the API will group the 1st item and 3rd item since it's the same SLA. + +It's possible to go to the payment step and finish the purchase. + + +## + +## Simulation + + + +- Add an item to the cart for pick-up; +- Add an item to the cart for delivery; +- Add another item to the cart for pick-up; +- In the shipping step, the pick-up will be duplicated + + +## + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/en/ui-shows-gifts-picked-when-using-order-replacement-feature.md b/docs/known-issues/en/ui-shows-gifts-picked-when-using-order-replacement-feature.md new file mode 100644 index 000000000..79cd50a30 --- /dev/null +++ b/docs/known-issues/en/ui-shows-gifts-picked-when-using-order-replacement-feature.md @@ -0,0 +1,45 @@ +--- +title: 'UI shows "Gifts picked!" when using Order replacement feature' +id: 4efm7L6hQhad98uYkjzrXO +status: PUBLISHED +createdAt: 2023-09-27T20:57:46.944Z +updatedAt: 2023-09-27T20:57:47.516Z +publishedAt: 2023-09-27T20:57:47.516Z +firstPublishedAt: 2023-09-27T20:57:47.516Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: ui-shows-gifts-picked-when-using-order-replacement-feature +locale: en +kiStatus: Backlog +internalReference: 909137 +--- + +## Summary + + +When using the Order replacement feature, Checkout UI shows "Gifts picked!" even though there is no gift promotion configured. + + +## + +## Simulation + + + +- Access My Orders and select an order; +- Click on "Change Order" and select the reason "I bought the wrong number/size and want to change it"; +- You will be redirected to checkout and there will be "Gifts picked!" in the screen. + + +## + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/en/ui-triggers-separate-requests-for-each-keyfield-of-an-attachment.md b/docs/known-issues/en/ui-triggers-separate-requests-for-each-keyfield-of-an-attachment.md new file mode 100644 index 000000000..e0c3d1c5a --- /dev/null +++ b/docs/known-issues/en/ui-triggers-separate-requests-for-each-keyfield-of-an-attachment.md @@ -0,0 +1,51 @@ +--- +title: 'UI triggers separate requests for each key/field of an attachment' +id: 5IF3veMFTFi9dERoEokokt +status: PUBLISHED +createdAt: 2024-03-01T21:05:37.154Z +updatedAt: 2024-03-01T21:07:41.105Z +publishedAt: 2024-03-01T21:07:41.105Z +firstPublishedAt: 2024-03-01T21:05:37.941Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: ui-triggers-separate-requests-for-each-keyfield-of-an-attachment +locale: en +kiStatus: Backlog +internalReference: 336371 +--- + +## Summary + + +When you set the value for an item attachment field through the UI, this triggers a request to update the orderForm, even if there are still more fields left. +This request will then be processed, and the response with the updated orderForm. + +In cases where the attachment has multiple open text fields, this may cause subsequent fields to be overwritten while you're typing their values. +This happens because the update request will have been sent when this field was still blank, so it will also be blank in the response. + +In cases where the item has a subscription attachment with multiple keys, it may trigger an error message like "unable to communicate with seller" / "não foi possível se comunicar com o seller". +This happens because the subscription will expect multiple keys to have been filled, but the first request will only have sent one. + + +## + +## Simulation + + +Create an attachment with at least two keys/fields. +Add an item linked to this attachment to your cart, then add the attachment. +Finally, set the value for one field, and observe the behavior that follows. + + +## + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/en/unable-to-cancel-transactions-that-had-payout-split-config-change.md b/docs/known-issues/en/unable-to-cancel-transactions-that-had-payout-split-config-change.md index bf89cf591..c9e394988 100644 --- a/docs/known-issues/en/unable-to-cancel-transactions-that-had-payout-split-config-change.md +++ b/docs/known-issues/en/unable-to-cancel-transactions-that-had-payout-split-config-change.md @@ -3,8 +3,8 @@ title: 'Unable to cancel transactions that had payout split config change' id: 2bhsI5119DLOhNjk2cb6q status: PUBLISHED createdAt: 2022-06-28T16:44:10.992Z -updatedAt: 2022-11-25T22:06:55.006Z -publishedAt: 2022-11-25T22:06:55.006Z +updatedAt: 2024-02-16T20:24:09.734Z +publishedAt: 2024-02-16T20:24:09.734Z firstPublishedAt: 2022-06-28T16:44:11.460Z contentType: knownIssue productTeam: Payments @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Payments slug: unable-to-cancel-transactions-that-had-payout-split-config-change locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 364382 --- diff --git a/docs/known-issues/en/unable-to-log-in-through-the-google-app-on-ios.md b/docs/known-issues/en/unable-to-log-in-through-the-google-app-on-ios.md new file mode 100644 index 000000000..0c6d80593 --- /dev/null +++ b/docs/known-issues/en/unable-to-log-in-through-the-google-app-on-ios.md @@ -0,0 +1,45 @@ +--- +title: 'Unable to log in through the Google App on iOS' +id: 1YxuqHJbbKnzdv1d6LrfR2 +status: PUBLISHED +createdAt: 2023-10-26T16:50:11.505Z +updatedAt: 2024-03-20T20:34:16.469Z +publishedAt: 2024-03-20T20:34:16.469Z +firstPublishedAt: 2023-10-26T16:50:12.188Z +contentType: knownIssue +productTeam: Identity +author: 2mXZkbi0oi061KicTExNjo +tag: Identity +slug: unable-to-log-in-through-the-google-app-on-ios +locale: en +kiStatus: Backlog +internalReference: 926239 +--- + +## Summary + + +When logging into the store from the Google app (only the Google app and not in the Google Chrome browser on iOS devices), the option loops and never opens Google to choose the account. + + +## + +## Simulation + + +-Use the Google App on IOS; +-Access the site that has Google authentication enabled in the webstore; +-Click on sign in and choose "Sign in with Google"; + + +## + +## Workaround + + +Use another more conventional browser to access the store, for example Google Chrome. + + + + + diff --git a/docs/known-issues/en/unable-to-upload-spreadsheet-images-with-host-services-using-protocol-encryption-protocol-ssl13.md b/docs/known-issues/en/unable-to-upload-spreadsheet-images-with-host-services-using-protocol-encryption-protocol-ssl13.md new file mode 100644 index 000000000..26e31fb8c --- /dev/null +++ b/docs/known-issues/en/unable-to-upload-spreadsheet-images-with-host-services-using-protocol-encryption-protocol-ssl13.md @@ -0,0 +1,51 @@ +--- +title: 'Unable to upload spreadsheet Images with host services using protocol encryption protocol SSL1.3' +id: sqoXJSms7bhmdNe0Id111 +status: PUBLISHED +createdAt: 2023-06-28T12:23:54.884Z +updatedAt: 2023-06-28T12:25:18.545Z +publishedAt: 2023-06-28T12:25:18.545Z +firstPublishedAt: 2023-06-28T12:23:55.364Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: unable-to-upload-spreadsheet-images-with-host-services-using-protocol-encryption-protocol-ssl13 +locale: en +kiStatus: Backlog +internalReference: 851911 +--- + +## Summary + + +When the images host of the spreadsheet uses a protocol encryption protocol SSL1.3, a error appears when trying to upload the spreadsheet: + +"Fail to process record. Make sure your worksheet data is consistent and try again. Error details: An error ocurred while sending the request." + +This error happens because our windows service only allows older versions like 1.2 or 1.1. + + + +## + +## Simulation + + + +1. Use a host with a more recent protocol version; +2. Try to upload a image, using spreadsheet, that is hosted there; +3. Check that the error message appears. + + +## + +## Workaround + + +Use a different host or validate with the host to use an older version. + + + + + diff --git a/docs/known-issues/en/unavailable-products-pdp-are-still-being-returned.md b/docs/known-issues/en/unavailable-products-pdp-are-still-being-returned.md new file mode 100644 index 000000000..b2329d72f --- /dev/null +++ b/docs/known-issues/en/unavailable-products-pdp-are-still-being-returned.md @@ -0,0 +1,43 @@ +--- +title: "Unavailable product's PDP are still being returned" +id: 6Q2TOp3UPHuCXDpZceV1Dn +status: PUBLISHED +createdAt: 2024-05-31T14:43:14.505Z +updatedAt: 2024-06-04T12:10:43.840Z +publishedAt: 2024-06-04T12:10:43.840Z +firstPublishedAt: 2024-05-31T14:43:15.347Z +contentType: knownIssue +productTeam: FastStore +author: 2mXZkbi0oi061KicTExNjo +tag: FastStore +slug: unavailable-products-pdp-are-still-being-returned +locale: en +kiStatus: Backlog +internalReference: 1041920 +--- + +## Summary + + +When a product is unavailable, its PDP can still be returned. + + +## + +## Simulation + + +Try to access the PDP of a product that is unavailable in Faststore. + + +## + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/en/unecessary-search-results-prioritization-by-diacritics-for-portuguese.md b/docs/known-issues/en/unecessary-search-results-prioritization-by-diacritics-for-portuguese.md new file mode 100644 index 000000000..fed9a5be7 --- /dev/null +++ b/docs/known-issues/en/unecessary-search-results-prioritization-by-diacritics-for-portuguese.md @@ -0,0 +1,43 @@ +--- +title: 'Unecessary search results prioritization by diacritics for Portuguese' +id: 3lbgwHFc9RLusAnZnvnE1H +status: PUBLISHED +createdAt: 2024-05-07T15:24:18.404Z +updatedAt: 2024-05-07T16:55:01.818Z +publishedAt: 2024-05-07T16:55:01.818Z +firstPublishedAt: 2024-05-07T15:24:19.224Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: unecessary-search-results-prioritization-by-diacritics-for-portuguese +locale: en +kiStatus: Backlog +internalReference: 1028763 +--- + +## Summary + + +The Intelligent Search prioritizes results that have an exact match, considering the diacritics of the searched term and the products. + +In some languages, they can generate completely different words, but for others, this is not important enough or can be related to frequent typos. + +In Portuguese, diacritics like acute accent, circumflex accent, and tilde fall into this scenario. A product or a search term missing the diacritic will prioritize some products over others depending on how they are registered. For this language, normalization is expected. + + +## + +## Simulation + + +In a Portuguese store, searching for "tennis" will present first the products with "tenis" (exact match with diacritics) and only later the results with "tênis" (exact match ignoring diacritics). + + +## + +## Workaround + + +It's recommended that the product catalog always keep the same writing for its products. If not applicable, a synonym can help to keep terms equivalent. + diff --git a/docs/known-issues/en/unecessary-simulation-requests-and-components-being-reloaded.md b/docs/known-issues/en/unecessary-simulation-requests-and-components-being-reloaded.md index 0469b4567..7dba650ac 100644 --- a/docs/known-issues/en/unecessary-simulation-requests-and-components-being-reloaded.md +++ b/docs/known-issues/en/unecessary-simulation-requests-and-components-being-reloaded.md @@ -3,8 +3,8 @@ title: 'Unecessary simulation requests and components being reloaded' id: 1qXJU1XC4r0e9KWxNUKp3L status: PUBLISHED createdAt: 2022-08-30T17:34:47.635Z -updatedAt: 2022-11-25T21:50:25.658Z -publishedAt: 2022-11-25T21:50:25.658Z +updatedAt: 2024-02-16T20:25:15.198Z +publishedAt: 2024-02-16T20:25:15.198Z firstPublishedAt: 2022-08-30T17:34:48.111Z contentType: knownIssue productTeam: Checkout @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Checkout slug: unecessary-simulation-requests-and-components-being-reloaded locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 648298 --- diff --git a/docs/known-issues/en/unexpected-reload-happening-when-registeringupdating-a-product.md b/docs/known-issues/en/unexpected-reload-happening-when-registeringupdating-a-product.md new file mode 100644 index 000000000..a4a823d16 --- /dev/null +++ b/docs/known-issues/en/unexpected-reload-happening-when-registeringupdating-a-product.md @@ -0,0 +1,48 @@ +--- +title: 'Unexpected reload happening when registering/updating a product' +id: 4XAYOJG7cgEJG6PqcmOkAY +status: PUBLISHED +createdAt: 2023-07-17T19:00:56.863Z +updatedAt: 2023-10-20T13:42:32.569Z +publishedAt: 2023-10-20T13:42:32.569Z +firstPublishedAt: 2023-07-17T19:00:57.611Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: unexpected-reload-happening-when-registeringupdating-a-product +locale: en +kiStatus: Backlog +internalReference: 863542 +--- + +## Summary + + + +When registering or updating a product form, some users are reporting that when doing this action several times in a row, at some point the page forces and refreshes on its own. + +We couldn't find a pattern to justify this + + +## + +## Simulation + + + +Updating/registering a product form several times in a row. +it is hard do simulate since it is totally random + + +## + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/en/unhandled-exception-error-when-changing-edition-of-account.md b/docs/known-issues/en/unhandled-exception-error-when-changing-edition-of-account.md new file mode 100644 index 000000000..5c836f4c2 --- /dev/null +++ b/docs/known-issues/en/unhandled-exception-error-when-changing-edition-of-account.md @@ -0,0 +1,53 @@ +--- +title: '"Unhandled exception" error when changing edition of account' +id: 1NVjCrlRkadscl8fW9rOdA +status: PUBLISHED +createdAt: 2023-09-26T12:45:44.999Z +updatedAt: 2024-02-26T17:22:29.322Z +publishedAt: 2024-02-26T17:22:29.322Z +firstPublishedAt: 2023-09-26T12:45:45.927Z +contentType: knownIssue +productTeam: Apps +author: 2mXZkbi0oi061KicTExNjo +tag: Apps +slug: unhandled-exception-error-when-changing-edition-of-account +locale: en +kiStatus: Backlog +internalReference: 907294 +--- + +## Summary + + +Sometimes when we change the edition of an account or workspace we can find the following error: + + + - error: Unhandled exception - error: Please report the issue in https://github.com/vtex/toolbelt/issues + + +The error is not consistent, it doesn't happen all the time. + +If the master of the store is using the `edition-business` and they want to change the edition to `edition-store` on a workspace, this error is more likely to happen. + + +## + +## Simulation + + +Try to change the edition of any test account or workspace, this error will eventually happen in the process. + + +## + +## Workaround + + + +- Run the command `vtex edition get` to be sure that the edition didn't change. Sometimes the edition changes even when the error shows; +- If the apps didn't update as well try running the `vtex update` command; +- Wait a while and try again; +- It can also happen that the Unhandled exception error will not appear, the edition will change but the apps will not update. In this case just sun `vtex update` + + + diff --git a/docs/known-issues/en/unspecific-error-message-when-exporting-produtoexportacaoimportacaoespecificacaov2aspx.md b/docs/known-issues/en/unspecific-error-message-when-exporting-produtoexportacaoimportacaoespecificacaov2aspx.md index 483c01054..656e74069 100644 --- a/docs/known-issues/en/unspecific-error-message-when-exporting-produtoexportacaoimportacaoespecificacaov2aspx.md +++ b/docs/known-issues/en/unspecific-error-message-when-exporting-produtoexportacaoimportacaoespecificacaov2aspx.md @@ -3,8 +3,8 @@ title: 'Unspecific Error Message When Exporting ProdutoExportacaoImportacaoEspec id: 3rtDeX0QppmbXOvuCtC1Lr status: PUBLISHED createdAt: 2022-03-22T13:09:32.153Z -updatedAt: 2022-11-25T21:44:55.880Z -publishedAt: 2022-11-25T21:44:55.880Z +updatedAt: 2024-02-16T20:29:49.944Z +publishedAt: 2024-02-16T20:29:49.944Z firstPublishedAt: 2022-03-22T13:09:32.886Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: unspecific-error-message-when-exporting-produtoexportacaoimportacaoespecificacaov2aspx locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 314227 --- diff --git a/docs/known-issues/en/unsupported-fields-by-the-intelligent-search-api-return-wrong-or-empty-data.md b/docs/known-issues/en/unsupported-fields-by-the-intelligent-search-api-return-wrong-or-empty-data.md new file mode 100644 index 000000000..87706f0eb --- /dev/null +++ b/docs/known-issues/en/unsupported-fields-by-the-intelligent-search-api-return-wrong-or-empty-data.md @@ -0,0 +1,50 @@ +--- +title: 'Unsupported fields by the Intelligent Search API return wrong or empty data' +id: Jvm9oLhUM6NqCslpBqSti +status: PUBLISHED +createdAt: 2024-05-13T21:03:14.026Z +updatedAt: 2024-06-25T19:11:41.925Z +publishedAt: 2024-06-25T19:11:41.925Z +firstPublishedAt: 2024-05-13T21:03:15.346Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: unsupported-fields-by-the-intelligent-search-api-return-wrong-or-empty-data +locale: en +kiStatus: Backlog +internalReference: 1032531 +--- + +## Summary + + +The Intelligent Search API is mainly based on the legacy Catalog Search API for compatibility reasons, but not every property returns the same information. In some cases, it is different or empty. + +Some affected properties: + +- "modalType" (returns empty) +- "imageText" (returns the same as "imageLabel") +- "kitItems" (returns empty) + + +## + +## Simulation + + + +- register value for an affected field in the Catalog module +- compare the response for the specific field between the Catalog Search and Intelligent Search APIs + + +## + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/en/update-seller-using-admin-is-setting-some-fields-back-to-the-default-value-after-changing-it-via-api.md b/docs/known-issues/en/update-seller-using-admin-is-setting-some-fields-back-to-the-default-value-after-changing-it-via-api.md index 0768d97e4..c871e5e29 100644 --- a/docs/known-issues/en/update-seller-using-admin-is-setting-some-fields-back-to-the-default-value-after-changing-it-via-api.md +++ b/docs/known-issues/en/update-seller-using-admin-is-setting-some-fields-back-to-the-default-value-after-changing-it-via-api.md @@ -3,8 +3,8 @@ title: 'Update seller using Admin is setting some fields back to the default val id: 2gtqnZmCW59OKoqRpU3UaQ status: PUBLISHED createdAt: 2022-06-30T12:21:23.852Z -updatedAt: 2022-11-25T22:00:35.980Z -publishedAt: 2022-11-25T22:00:35.980Z +updatedAt: 2024-02-16T20:28:26.435Z +publishedAt: 2024-02-16T20:28:26.435Z firstPublishedAt: 2022-06-30T12:21:24.538Z contentType: knownIssue productTeam: Marketplace @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Marketplace slug: update-seller-using-admin-is-setting-some-fields-back-to-the-default-value-after-changing-it-via-api locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 608120 --- diff --git a/docs/known-issues/en/update-sellers-available-trade-policies-does-not-trigger-automatic-indexation.md b/docs/known-issues/en/update-sellers-available-trade-policies-does-not-trigger-automatic-indexation.md new file mode 100644 index 000000000..95e25a7bb --- /dev/null +++ b/docs/known-issues/en/update-sellers-available-trade-policies-does-not-trigger-automatic-indexation.md @@ -0,0 +1,53 @@ +--- +title: "Update seller's available trade policies does not trigger automatic indexation" +id: 45FOjSN4a5ZhCqilQfUX99 +status: PUBLISHED +createdAt: 2024-05-31T13:49:57.732Z +updatedAt: 2024-05-31T13:49:58.764Z +publishedAt: 2024-05-31T13:49:58.764Z +firstPublishedAt: 2024-05-31T13:49:58.764Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: update-sellers-available-trade-policies-does-not-trigger-automatic-indexation +locale: en +kiStatus: Backlog +internalReference: 1041874 +--- + +## Summary + + +At the seller management UI, remove or add a new trade policy to a seller. + +This process is saved successfully, however the information is not automatically updated at the indexer of products related to that specific seller. + +As a consequence, the seller's offer at these products will be outdated as: +- still available at the trade policy (if the action was to remove it); +- not available at the trade policy (if the action was to add it). + + + +## + +## Simulation + + + +- Check a product that has an offer by a seller at a specific trade policy; +- Remove the trade policy from this seller using the Seller Management UI; +- Check that the action did not reflected at the product. + + +## + +## Workaround + + +Index the product manually. + + + + + diff --git a/docs/known-issues/en/update-users-name-in-the-login-section.md b/docs/known-issues/en/update-users-name-in-the-login-section.md index 77d69e707..1850e5dde 100644 --- a/docs/known-issues/en/update-users-name-in-the-login-section.md +++ b/docs/known-issues/en/update-users-name-in-the-login-section.md @@ -3,8 +3,8 @@ title: "Update user's name in the login section" id: 2jshd2ApTq7hKNLbQiCWdS status: PUBLISHED createdAt: 2022-03-14T17:20:40.732Z -updatedAt: 2022-11-25T21:57:07.628Z -publishedAt: 2022-11-25T21:57:07.628Z +updatedAt: 2024-02-16T20:26:07.889Z +publishedAt: 2024-02-16T20:26:07.889Z firstPublishedAt: 2022-03-14T17:20:42.505Z contentType: knownIssue productTeam: Identity @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Identity slug: update-users-name-in-the-login-section locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 542029 --- diff --git a/docs/known-issues/en/updating-product-specifications-unviable-due-to-lacking-property-on-get-resp-json.md b/docs/known-issues/en/updating-product-specifications-unviable-due-to-lacking-property-on-get-resp-json.md index a351d19d4..b49cb4708 100644 --- a/docs/known-issues/en/updating-product-specifications-unviable-due-to-lacking-property-on-get-resp-json.md +++ b/docs/known-issues/en/updating-product-specifications-unviable-due-to-lacking-property-on-get-resp-json.md @@ -3,8 +3,8 @@ title: 'Updating Product Specifications Unviable due to Lacking Property on GET id: 6FeuIyF2E5WdS0PNRRzgdA status: PUBLISHED createdAt: 2022-06-28T16:55:06.720Z -updatedAt: 2022-11-25T21:44:35.149Z -publishedAt: 2022-11-25T21:44:35.149Z +updatedAt: 2024-02-16T20:29:52.260Z +publishedAt: 2024-02-16T20:29:52.260Z firstPublishedAt: 2022-06-28T16:55:07.124Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: updating-product-specifications-unviable-due-to-lacking-property-on-get-resp-json locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 301725 --- diff --git a/docs/known-issues/en/upload-file-not-working-on-adminportalsitesdefaultcode.md b/docs/known-issues/en/upload-file-not-working-on-adminportalsitesdefaultcode.md new file mode 100644 index 000000000..7d65bc851 --- /dev/null +++ b/docs/known-issues/en/upload-file-not-working-on-adminportalsitesdefaultcode.md @@ -0,0 +1,49 @@ +--- +title: 'Upload file not working on admin/portal/#/sites/default/code' +id: 5pFAkaymcuOQMAqUDGPQZK +status: PUBLISHED +createdAt: 2023-09-12T13:37:36.429Z +updatedAt: 2023-09-12T13:37:37.323Z +publishedAt: 2023-09-12T13:37:37.323Z +firstPublishedAt: 2023-09-12T13:37:37.323Z +contentType: knownIssue +productTeam: Portal +author: 2mXZkbi0oi061KicTExNjo +tag: Portal +slug: upload-file-not-working-on-adminportalsitesdefaultcode +locale: en +kiStatus: Backlog +internalReference: 897956 +--- + +## Summary + + +When trying to upload a new file on admin/portal/#/sites/default/code nothing happens. Checking the console on devTools we can see an error message: +"eventTrackerService is not defined" + + +## + +## Simulation + + + +1. Go to admin/portal/#/sites/default/code +2. Go to New -> Upload File -> select the file you wish to import -> click on create + ![](https://vtexhelp.zendesk.com/attachments/token/4uSgPeUxG9xAOkTq1HUs8khX6/?name=image.png) +3. Check that nothing happens. + + +## + +## Workaround + + +The WA is to create the file directly on this UI. +Go to New -> File -> Name your file and click on create -> Insert the code and click on save. + + + + + diff --git a/docs/known-issues/en/user-can-still-see-and-access-cms-features-even-without-the-correct-permission.md b/docs/known-issues/en/user-can-still-see-and-access-cms-features-even-without-the-correct-permission.md new file mode 100644 index 000000000..5e624a543 --- /dev/null +++ b/docs/known-issues/en/user-can-still-see-and-access-cms-features-even-without-the-correct-permission.md @@ -0,0 +1,53 @@ +--- +title: 'User can still see and access CMS features even without the correct permission' +id: n2BmrCyzXD04sysczRuyt +status: PUBLISHED +createdAt: 2024-06-07T12:22:10.494Z +updatedAt: 2024-06-07T12:22:11.466Z +publishedAt: 2024-06-07T12:22:11.466Z +firstPublishedAt: 2024-06-07T12:22:11.466Z +contentType: knownIssue +productTeam: CMS +author: 2mXZkbi0oi061KicTExNjo +tag: CMS +slug: user-can-still-see-and-access-cms-features-even-without-the-correct-permission +locale: en +kiStatus: Backlog +internalReference: 1046263 +--- + +## Summary + + +If the user doesn't have any of the CMS permissions the user shouldn't be able to access or even see the CMS modules. But it is not happening. + + +## + +## Simulation + + +Try accessing the CMS modules using a user that doesn't have the following LM permissions: + + CMS: + +- See CMS menu on the top-bar +- Settings + +GraphQL: +- CMS GraphQL API + +The user will still be able to access and see the resources (but not edit). + + +## + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/en/user-only-with-the-role-user-administrator-restricted-is-not-able-to-list-the-users.md b/docs/known-issues/en/user-only-with-the-role-user-administrator-restricted-is-not-able-to-list-the-users.md new file mode 100644 index 000000000..cc6ee8db8 --- /dev/null +++ b/docs/known-issues/en/user-only-with-the-role-user-administrator-restricted-is-not-able-to-list-the-users.md @@ -0,0 +1,53 @@ +--- +title: 'User only with the role "User Administrator - RESTRICTED" is not able to list the users' +id: ifXUAzgJ1xr8ezhqKpRUI +status: PUBLISHED +createdAt: 2023-11-08T18:07:14.508Z +updatedAt: 2023-11-08T18:07:15.030Z +publishedAt: 2023-11-08T18:07:15.030Z +firstPublishedAt: 2023-11-08T18:07:15.030Z +contentType: knownIssue +productTeam: Identity +author: 2mXZkbi0oi061KicTExNjo +tag: Identity +slug: user-only-with-the-role-user-administrator-restricted-is-not-able-to-list-the-users +locale: en +kiStatus: Backlog +internalReference: 932666 +--- + +## Summary + + +If an admin user only has the role "**User Administrator - RESTRICTED**" ("**Save user**" resource), the list of users is not available and it is not possible to make any necessary edits or deletions. + + +## + +## Simulation + + + +- Have an user with only the role "**User Administrator - RESTRICTED**"; +- Access the "**Admin Users**" page with this user (e.g. https://my-account-here.myvtex.com/admin/users); +- You may notice that the list is empty, even with users already registered ("_No users found :: The user search returned an empty list. Try removing any search filters or adding new users to this account._"): + ![](https://vtexhelp.zendesk.com/attachments/token/fZ2k11R3xPrhNv5yHVkv9alam/?name=image.png) + +- It is possible to add the user you want, and include the necessary roles, but we can't access the users to add/edit/remove roles, or even delete the user through their registration, but only through the role. + + +## + +## Workaround + + +You can add or remove the user to the role by accessing the role directly. + +You can also create a custom role with only the resources "**Get paged roles**" and "**Get paged users**": + ![](https://vtexhelp.zendesk.com/attachments/token/yjNfjlnfFaBrXZE6gx97OaxHy/?name=image.png) +And then, add it to the user who can save users. + + + + + diff --git a/docs/known-issues/en/users-cant-access-gift-card-admin-looping-page.md b/docs/known-issues/en/users-cant-access-gift-card-admin-looping-page.md new file mode 100644 index 000000000..491e41761 --- /dev/null +++ b/docs/known-issues/en/users-cant-access-gift-card-admin-looping-page.md @@ -0,0 +1,42 @@ +--- +title: "Users can't access Gift Card admin (looping page)" +id: 5FowAAf8VulbVXcQIeSmHd +status: PUBLISHED +createdAt: 2024-05-02T15:26:57.386Z +updatedAt: 2024-05-02T15:26:58.463Z +publishedAt: 2024-05-02T15:26:58.463Z +firstPublishedAt: 2024-05-02T15:26:58.463Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: users-cant-access-gift-card-admin-looping-page +locale: en +kiStatus: Backlog +internalReference: 1025971 +--- + +## Summary + + +If users block third-party cookies (browser settings) they won't be able to access the Gift Card module in admin, there's a cookie set in another VTEX domain. + + +## + +## Simulation + + +After blocking third-party cookies is possible to simulate the issue mentioned above, you can also inspect the page (developer tools) and go to Network tab (search for Vale.aspx), there will be a 302 status code. + + +## + +## Workaround + + +Whitelist third-party cookies present in myvtex.com domain. + + + + diff --git a/docs/known-issues/en/users-with-more-than-one-order-registered-on-bk-entity-with-different-emails-can-not-see-the-orders-on-my-account-page.md b/docs/known-issues/en/users-with-more-than-one-order-registered-on-bk-entity-with-different-emails-can-not-see-the-orders-on-my-account-page.md new file mode 100644 index 000000000..9919b17f5 --- /dev/null +++ b/docs/known-issues/en/users-with-more-than-one-order-registered-on-bk-entity-with-different-emails-can-not-see-the-orders-on-my-account-page.md @@ -0,0 +1,48 @@ +--- +title: 'Users with more than one order registered on BK entity with different emails can not see the orders on My Account page' +id: 43NLxAbOtyVzOCdS9Dns8c +status: PUBLISHED +createdAt: 2024-02-21T22:30:42.218Z +updatedAt: 2024-02-21T22:30:43.137Z +publishedAt: 2024-02-21T22:30:43.137Z +firstPublishedAt: 2024-02-21T22:30:43.137Z +contentType: knownIssue +productTeam: Order Management +author: 2mXZkbi0oi061KicTExNjo +tag: Order Management +slug: users-with-more-than-one-order-registered-on-bk-entity-with-different-emails-can-not-see-the-orders-on-my-account-page +locale: en +kiStatus: Backlog +internalReference: 986324 +--- + +## Summary + + +Due profile unification some users can have orders with diffents emails, and this a problem to show the orders on my account (my orders) page. + +The my orders request this info on BK entity of Master Data to remove the impact of indexing delay, but the BK has the history and orders with different emails. But the OMS has the code line to check if the email returned is correct, checking the consultant email and the email registered on orders. + + +## + +## Simulation + + +Two orders created with different emails, example joao@gmail.com and joao2@gmail.com, when this user has the unification profile only one email will be valid. +After that if the joao2@gmail.com log in on my account page, it will not be possible to see the orders because there is an old order without character "2" on email, so different main key (email.) + + + + +## + +## Workaround + + +There is no workaround for now. + + + + + diff --git a/docs/known-issues/en/usesessionregionatcheckout-doesnt-work-properly-when-adding-the-first-item-to-the-cart.md b/docs/known-issues/en/usesessionregionatcheckout-doesnt-work-properly-when-adding-the-first-item-to-the-cart.md new file mode 100644 index 000000000..689e47445 --- /dev/null +++ b/docs/known-issues/en/usesessionregionatcheckout-doesnt-work-properly-when-adding-the-first-item-to-the-cart.md @@ -0,0 +1,45 @@ +--- +title: "UseSessionRegionAtCheckout doesn't work properly when adding the first item to the cart" +id: 2NzgWTbaHF47f5dl49A2D5 +status: PUBLISHED +createdAt: 2023-10-24T22:51:27.435Z +updatedAt: 2023-10-26T10:55:29.843Z +publishedAt: 2023-10-26T10:55:29.843Z +firstPublishedAt: 2023-10-24T22:51:28.246Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: usesessionregionatcheckout-doesnt-work-properly-when-adding-the-first-item-to-the-cart +locale: en +kiStatus: Backlog +internalReference: 925049 +--- + +## Summary + + +If an account has the toggle 'UseSessionRegionAtCheckout' configured, when adding an item and the orderForm has no 'shippingData', the seller is not set, showing different prices and availability. + + +## + +## Simulation + + + +- The account must be using UseSessionRegionAtCheckout; +- Set a regionId in the session; +- Add an item to the cart; it may show different prices and availability. + + +## + +## Workaround + + +Refresh the orderForm (API Get current or create a new cart) using the parameter `?refreshOutdatedData=true`. + + + + diff --git a/docs/known-issues/en/using-many-filters-in-the-oms-list-affects-the-results-in-the-report.md b/docs/known-issues/en/using-many-filters-in-the-oms-list-affects-the-results-in-the-report.md index a5051781d..2826c207f 100644 --- a/docs/known-issues/en/using-many-filters-in-the-oms-list-affects-the-results-in-the-report.md +++ b/docs/known-issues/en/using-many-filters-in-the-oms-list-affects-the-results-in-the-report.md @@ -3,8 +3,8 @@ title: 'Using many filters in the OMS list affects the results in the report' id: WO9AvZxmUkmil35OZb8Lr status: PUBLISHED createdAt: 2023-02-17T17:45:57.039Z -updatedAt: 2023-02-17T17:52:41.370Z -publishedAt: 2023-02-17T17:52:41.370Z +updatedAt: 2024-06-28T19:28:50.107Z +publishedAt: 2024-06-28T19:28:50.107Z firstPublishedAt: 2023-02-17T17:50:29.929Z contentType: knownIssue productTeam: Order Management @@ -12,12 +12,13 @@ author: 2mXZkbi0oi061KicTExNjo tag: Order Management slug: using-many-filters-in-the-oms-list-affects-the-results-in-the-report locale: en -kiStatus: Backlog +kiStatus: Fixed internalReference: 756198 --- ## Summary + The use of filters in the Order Management List generates a parameter in the URL that helps define what is shown when the page loads and to generate the exported orders report. In that sense, as we use more and more filters, the parameters included in the URL increase proportionally, and the query string increase, reaching points (size) that can generate various types of unwanted behaviors. In this case, the problem caused by using many filters at the same time (size of the **Query String** in the URL) affects the results of the exported report, showing fewer orders than expected. @@ -25,13 +26,19 @@ In this case, the problem caused by using many filters at the same time (size of It is important to note that here we are talking about the **size of the Query String generated in the URL**, this means that it is not the number of filters used directly, but the size of each parameter. Very large filter names can limit the number of filter you are able to use to generate a consistent report. +## + ## Simulation + This scenario can be simulated by using multiple "long" filters in the OMS list and exporting the orders. You can see that the export shows fewer orders than the OMS list. +## + ## Workaround + It is possible to think of alternative ways to avoid this type of issue in the report. Here are some points that may be useful: - Optimizing the name of the parameters could be a good practice. @@ -41,3 +48,6 @@ It is possible to think of alternative ways to avoid this type of issue in the r These are just ideas to avoid accumulating filters and generating this inconsistency in the exported information. Other solutions can be used. + + + diff --git a/docs/known-issues/en/using-sliderlayout-with-the-prop-navigationstep-to-1-causes-last-dots-to-be-empty.md b/docs/known-issues/en/using-sliderlayout-with-the-prop-navigationstep-to-1-causes-last-dots-to-be-empty.md new file mode 100644 index 000000000..51d6d359a --- /dev/null +++ b/docs/known-issues/en/using-sliderlayout-with-the-prop-navigationstep-to-1-causes-last-dots-to-be-empty.md @@ -0,0 +1,48 @@ +--- +title: 'Using slider-layout with the prop navigationStep to 1 causes last dots to be empty' +id: 28hbmflHNhAQmHN51Y6abX +status: PUBLISHED +createdAt: 2023-09-29T14:41:34.387Z +updatedAt: 2023-09-29T14:57:48.863Z +publishedAt: 2023-09-29T14:57:48.863Z +firstPublishedAt: 2023-09-29T14:41:35.227Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: using-sliderlayout-with-the-prop-navigationstep-to-1-causes-last-dots-to-be-empty +locale: en +kiStatus: Backlog +internalReference: 910125 +--- + +## Summary + + +When we have a slider-layout block with the `navigationStep` prop set to 1 and the `itemsPerPage` different than 1 the last dot will be empty and it is not possible to delete it. + + +## + +## Simulation + + + +- Create a new slider-layout block +- Set the `navigationStep` to 1 +- Set the `itemsPerPage` in a value different than 1 +- Using the slider arrows, try to navigate to the last dot on the slider +- You'll see that the last dot is empty + + +## + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/en/utmip-e-utmipc-not-being-kept-on-the-url-after-login.md b/docs/known-issues/en/utmip-e-utmipc-not-being-kept-on-the-url-after-login.md index 1e736f35c..5eb4dce83 100644 --- a/docs/known-issues/en/utmip-e-utmipc-not-being-kept-on-the-url-after-login.md +++ b/docs/known-issues/en/utmip-e-utmipc-not-being-kept-on-the-url-after-login.md @@ -3,8 +3,8 @@ title: 'utmi_p e utmi_pc not being kept on the URL after login' id: 7e8EO8EWEJCLbXs16ZofQk status: PUBLISHED createdAt: 2022-03-16T16:17:55.535Z -updatedAt: 2022-11-25T22:11:21.772Z -publishedAt: 2022-11-25T22:11:21.772Z +updatedAt: 2024-02-16T20:29:25.217Z +publishedAt: 2024-02-16T20:29:25.217Z firstPublishedAt: 2022-03-16T16:17:55.979Z contentType: knownIssue productTeam: Portal @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Portal slug: utmip-e-utmipc-not-being-kept-on-the-url-after-login locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 372787 --- diff --git a/docs/known-issues/en/validatecartmutation-failing-when-large-payload.md b/docs/known-issues/en/validatecartmutation-failing-when-large-payload.md new file mode 100644 index 000000000..b517a37ee --- /dev/null +++ b/docs/known-issues/en/validatecartmutation-failing-when-large-payload.md @@ -0,0 +1,46 @@ +--- +title: 'ValidateCartMutation failing when large payload' +id: 5YmPMVGsi92owcmICg3CY3 +status: PUBLISHED +createdAt: 2024-02-21T15:23:44.054Z +updatedAt: 2024-02-21T15:23:44.919Z +publishedAt: 2024-02-21T15:23:44.919Z +firstPublishedAt: 2024-02-21T15:23:44.919Z +contentType: knownIssue +productTeam: FastStore +author: 2mXZkbi0oi061KicTExNjo +tag: FastStore +slug: validatecartmutation-failing-when-large-payload +locale: en +kiStatus: Backlog +internalReference: 985867 +--- + +## Summary + + + +When adding several products in minicart, depending on the information associated with those products, if we receive a payloadTooLarge error, the product will be added to the cart but will not pass to orderForm correctly + + +## + +## Simulation + + + + +- Add products to the cart till you receive a 413 Payload Too Large error + + +## + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/en/verification-transactions-when-saving-card-in-mycards-are-not-automatically-canceled.md b/docs/known-issues/en/verification-transactions-when-saving-card-in-mycards-are-not-automatically-canceled.md index 0664a0e63..610cac0c5 100644 --- a/docs/known-issues/en/verification-transactions-when-saving-card-in-mycards-are-not-automatically-canceled.md +++ b/docs/known-issues/en/verification-transactions-when-saving-card-in-mycards-are-not-automatically-canceled.md @@ -3,8 +3,8 @@ title: 'Verification transactions when saving card in MyCards are not automatica id: 3VqRlcnzHqDEx7v1IIlBuf status: PUBLISHED createdAt: 2022-03-27T15:14:55.382Z -updatedAt: 2022-11-25T22:08:31.611Z -publishedAt: 2022-11-25T22:08:31.611Z +updatedAt: 2024-02-16T20:27:46.524Z +publishedAt: 2024-02-16T20:27:46.524Z firstPublishedAt: 2022-03-27T15:14:56.630Z contentType: knownIssue productTeam: Payments @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Payments slug: verification-transactions-when-saving-card-in-mycards-are-not-automatically-canceled locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 347084 --- diff --git a/docs/known-issues/en/version-author-note-not-found-on-vtex-id-on-the-profile.md b/docs/known-issues/en/version-author-note-not-found-on-vtex-id-on-the-profile.md new file mode 100644 index 000000000..4aa94de7c --- /dev/null +++ b/docs/known-issues/en/version-author-note-not-found-on-vtex-id-on-the-profile.md @@ -0,0 +1,60 @@ +--- +title: 'Version author "Note: Not found on VTEX ID." on the profile' +id: 0X6Aj6YdCXXfNweAkDS46 +status: PUBLISHED +createdAt: 2023-10-04T21:48:14.699Z +updatedAt: 2023-10-04T22:14:45.195Z +publishedAt: 2023-10-04T22:14:45.195Z +firstPublishedAt: 2023-10-04T21:48:15.379Z +contentType: knownIssue +productTeam: Storage +author: 2mXZkbi0oi061KicTExNjo +tag: Storage +slug: version-author-note-not-found-on-vtex-id-on-the-profile +locale: en +kiStatus: Scheduled +internalReference: 914314 +--- + +## Summary + + +When the customer makes a purchase, the author of the version is given an user id (guid) or a service, followed by the login/name/description "`Note: Not found on VTEX ID.`" on the profile. +This behavior does not impact the profile or shopper experience, once this is only about the UI, and it is possible to check the information by version API. + + +## + +## Simulation + + + +- Access Master Data CRM (for example https://my-account-here.vtexcrm.com.br); +- Access CL (Clientes) Data Entity tab: +- Select a document and click on the eye icon to view the data; +- Click on "_Change Log_" button; +- Open a recent version; +- Check the "_Version author_", it will be an user id, and the name "`Note: Not found on VTEX ID.`", for example: + ![](https://vtexhelp.zendesk.com/attachments/token/9ngSibhlO4er0Df3Fi7oQAhot/?name=image.png) + ![](https://vtexhelp.zendesk.com/attachments/token/8tlsDbxNSFFHdJMVHf2yvctem/?name=image.png) + +- Checking by Get version API: + ![](https://vtexhelp.zendesk.com/attachments/token/MRrTRox5E0t91F3OpsDcRmJ9z/?name=image.png) + + "updatedBy_USER": "{\"Id\":\"d6d8269f-e7cc-4e4b-8b89-3b46a1407937\",\"Login\":\"vtex-service::checkout::stable\",\"Name\":null}", + + + +## + +## Workaround + + +You can check the author using our APIs: + +- List versions +- Get version + + + + diff --git a/docs/known-issues/en/via-integration-not-sending-the-description-in-card.md b/docs/known-issues/en/via-integration-not-sending-the-description-in-card.md index 1f256cee7..6a36630f4 100644 --- a/docs/known-issues/en/via-integration-not-sending-the-description-in-card.md +++ b/docs/known-issues/en/via-integration-not-sending-the-description-in-card.md @@ -3,8 +3,8 @@ title: 'Via Integration not sending the description in card' id: Da5jnqoSO8an64jy29VhM status: PUBLISHED createdAt: 2023-05-16T16:47:19.803Z -updatedAt: 2023-05-18T18:03:54.502Z -publishedAt: 2023-05-18T18:03:54.502Z +updatedAt: 2023-06-19T12:30:03.552Z +publishedAt: 2023-06-19T12:30:03.552Z firstPublishedAt: 2023-05-16T16:47:20.416Z contentType: knownIssue productTeam: Connections @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Connections slug: via-integration-not-sending-the-description-in-card locale: en -kiStatus: Backlog +kiStatus: Fixed internalReference: 826488 --- diff --git a/docs/known-issues/en/video-attribute-is-not-being-sent-from-seller-to-marketplace.md b/docs/known-issues/en/video-attribute-is-not-being-sent-from-seller-to-marketplace.md index e5dc8d5e1..53a4ef354 100644 --- a/docs/known-issues/en/video-attribute-is-not-being-sent-from-seller-to-marketplace.md +++ b/docs/known-issues/en/video-attribute-is-not-being-sent-from-seller-to-marketplace.md @@ -3,8 +3,8 @@ title: 'Video attribute is not being sent from seller to marketplace' id: 6JfHpP6F8TGmJofoKc99ON status: PUBLISHED createdAt: 2022-02-07T20:07:23.358Z -updatedAt: 2023-05-09T19:03:49.838Z -publishedAt: 2023-05-09T19:03:49.838Z +updatedAt: 2024-02-16T20:23:28.657Z +publishedAt: 2024-02-16T20:23:28.657Z firstPublishedAt: 2022-02-07T20:07:23.814Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: video-attribute-is-not-being-sent-from-seller-to-marketplace locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 519412 --- diff --git a/docs/known-issues/en/video-component-doesnt-work-properly-on-ios-devices.md b/docs/known-issues/en/video-component-doesnt-work-properly-on-ios-devices.md index f24fa0289..6291ba5e2 100644 --- a/docs/known-issues/en/video-component-doesnt-work-properly-on-ios-devices.md +++ b/docs/known-issues/en/video-component-doesnt-work-properly-on-ios-devices.md @@ -3,8 +3,8 @@ title: "Video component doesn't work properly on iOS devices" id: 2bRQkTdRk2OJQMw5CKVieW status: PUBLISHED createdAt: 2022-07-01T17:21:47.912Z -updatedAt: 2022-11-25T22:13:54.314Z -publishedAt: 2022-11-25T22:13:54.314Z +updatedAt: 2024-02-16T20:25:23.862Z +publishedAt: 2024-02-16T20:25:23.862Z firstPublishedAt: 2022-07-01T17:21:48.826Z contentType: knownIssue productTeam: Store Framework @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Store Framework slug: video-component-doesnt-work-properly-on-ios-devices locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 609462 --- diff --git a/docs/known-issues/en/viewcart-event-is-only-received-on-the-datalayer-every-other-time.md b/docs/known-issues/en/viewcart-event-is-only-received-on-the-datalayer-every-other-time.md new file mode 100644 index 000000000..ef6766d1a --- /dev/null +++ b/docs/known-issues/en/viewcart-event-is-only-received-on-the-datalayer-every-other-time.md @@ -0,0 +1,45 @@ +--- +title: 'view_cart event is only received on the dataLayer every other time' +id: 73fimN0XczGQch20BhGAOo +status: PUBLISHED +createdAt: 2024-06-12T12:58:59.438Z +updatedAt: 2024-06-12T12:59:00.499Z +publishedAt: 2024-06-12T12:59:00.499Z +firstPublishedAt: 2024-06-12T12:59:00.499Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: viewcart-event-is-only-received-on-the-datalayer-every-other-time +locale: en +kiStatus: Backlog +internalReference: 1048306 +--- + +## Summary + + +The event view_cart is only received on the dataLayer every other time. + + +## + +## Simulation + + +Try opening the minicart for the first time, this time the event will be received +When you try opening for the second time the event will not be received +On the third time, the event will be received again and so on + + +## + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/en/viewcart-event-is-triggered-twice-when-we-change-product-quantity-in-minicart.md b/docs/known-issues/en/viewcart-event-is-triggered-twice-when-we-change-product-quantity-in-minicart.md new file mode 100644 index 000000000..0d6f57450 --- /dev/null +++ b/docs/known-issues/en/viewcart-event-is-triggered-twice-when-we-change-product-quantity-in-minicart.md @@ -0,0 +1,46 @@ +--- +title: 'view_cart event is triggered twice when we change product quantity in minicart' +id: 3NlB10z0ulKu7sySxPgkmp +status: PUBLISHED +createdAt: 2024-05-28T20:13:35.657Z +updatedAt: 2024-05-28T20:13:36.602Z +publishedAt: 2024-05-28T20:13:36.602Z +firstPublishedAt: 2024-05-28T20:13:36.602Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: viewcart-event-is-triggered-twice-when-we-change-product-quantity-in-minicart +locale: en +kiStatus: Backlog +internalReference: 1040772 +--- + +## Summary + + +When we change the quantity of a product in the minicart the view_cart event is triggered twice + + +## + +## Simulation + + + +- Add a product to the minicart; +- Open the minicart; +- Change the quantity of the product on the minicart; +- Check your dataLayer, the view_cart event is triggered twice + + +## + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/en/visited-product-feature-does-not-work-properly.md b/docs/known-issues/en/visited-product-feature-does-not-work-properly.md index 5bffc9d93..cb82a8d9e 100644 --- a/docs/known-issues/en/visited-product-feature-does-not-work-properly.md +++ b/docs/known-issues/en/visited-product-feature-does-not-work-properly.md @@ -3,8 +3,8 @@ title: ' "Visited product" feature does not work properly' id: 5AiCVwLkGToEgtLkZVPe5i status: PUBLISHED createdAt: 2022-11-25T18:45:15.389Z -updatedAt: 2022-11-30T19:05:56.190Z -publishedAt: 2022-11-30T19:05:56.190Z +updatedAt: 2024-02-16T20:27:41.835Z +publishedAt: 2024-02-16T20:27:41.835Z firstPublishedAt: 2022-11-25T18:45:15.854Z contentType: knownIssue productTeam: Analytics @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Analytics slug: visited-product-feature-does-not-work-properly locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 701169 --- diff --git a/docs/known-issues/en/visual-merchandising-rules-do-not-work-when-multiple-search-terms-are-provided.md b/docs/known-issues/en/visual-merchandising-rules-do-not-work-when-multiple-search-terms-are-provided.md new file mode 100644 index 000000000..388405c28 --- /dev/null +++ b/docs/known-issues/en/visual-merchandising-rules-do-not-work-when-multiple-search-terms-are-provided.md @@ -0,0 +1,51 @@ +--- +title: 'Visual merchandising rules do not work when multiple search terms are provided' +id: 6FkfnnvFiYXYqPgMrpDgM1 +status: PUBLISHED +createdAt: 2024-06-20T21:41:14.250Z +updatedAt: 2024-06-20T21:41:15.088Z +publishedAt: 2024-06-20T21:41:15.088Z +firstPublishedAt: 2024-06-20T21:41:15.088Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: visual-merchandising-rules-do-not-work-when-multiple-search-terms-are-provided +locale: en +kiStatus: Backlog +internalReference: 1053623 +--- + +## Summary + + +Although it's possible to provide multiple search terms while creating a visual merchandising rule for the Intelligent Search, they can not be used. The rule will be considered invalid and will not be applied. + +Different search terms can return completely different products in a search result in a different order, which is incompatible with the action of pinning (_promote_) or hiding (_remove_) some products that a visual rule offers. + +As an invalid action, this condition is not expected to be provided and will be removed from the interface. + + +## + +## Simulation + + + +- Create a visual merchandising rule +- Apply multiple search terms as a condition for the rule +- Select some products to pin and/or hide +- Search for one of these search terms and observe that the results won't have the rule applied +- It's also possible to observe the same through the explained search function from the admin, which will highlight that no rules were applied to the search + + +## + +## Workaround + + +This objective is achieved through manual merchandising rules. The action of pinning and hiding products is directly compatible with the promote and remove actions for a manual rule. + + + + diff --git a/docs/known-issues/en/vtex-admin-and-the-storefront-might-experience-some-trouble-on-firefox-89-0.md b/docs/known-issues/en/vtex-admin-and-the-storefront-might-experience-some-trouble-on-firefox-89-0.md index 7ffc0ca7c..e189b32d0 100644 --- a/docs/known-issues/en/vtex-admin-and-the-storefront-might-experience-some-trouble-on-firefox-89-0.md +++ b/docs/known-issues/en/vtex-admin-and-the-storefront-might-experience-some-trouble-on-firefox-89-0.md @@ -42,6 +42,6 @@ Don’t worry: turning off this option will not make your store unprotected. If after these steps your Admin or store is still not loading, we advise you to try another browser.
-![Firefox bug EN](https://images.ctfassets.net/alneenqid6w5/4EZo0FaHBx1DfbSrGVpbku/06a078dc34744d8e07cf858e2288679a/Firefox_bug_EN.jpg) +![Firefox bug EN](//images.ctfassets.net/alneenqid6w5/4EZo0FaHBx1DfbSrGVpbku/06a078dc34744d8e07cf858e2288679a/Firefox_bug_EN.jpg) diff --git a/docs/known-issues/en/vtexcmc-productgifts-does-not-work-before-acessing-checkout.md b/docs/known-issues/en/vtexcmc-productgifts-does-not-work-before-acessing-checkout.md new file mode 100644 index 000000000..beafd3628 --- /dev/null +++ b/docs/known-issues/en/vtexcmc-productgifts-does-not-work-before-acessing-checkout.md @@ -0,0 +1,49 @@ +--- +title: ' does not work before acessing checkout' +id: 3blfXfhPvY2cNEzBYGEmAo +status: PUBLISHED +createdAt: 2024-05-08T17:11:51.770Z +updatedAt: 2024-05-08T17:11:52.715Z +publishedAt: 2024-05-08T17:11:52.715Z +firstPublishedAt: 2024-05-08T17:11:52.715Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: vtexcmc-productgifts-does-not-work-before-acessing-checkout +locale: en +kiStatus: Backlog +internalReference: 1029719 +--- + +## Summary + + +Currenlty, the legacy controller doesn't load the expected gifts before an user first accesses a store's checkout. + +In other words, it is necessary to first go to the cart for the gifts to properly render on the checkout and then, in this given session, the user would have to return to the product page for these gifts to be exhibited in the controller. + + +## + +## Simulation + + +1 - Create a product page using the controller. +2 - Create a Buy One, Get One promotion to lead the related gifts. +3 - Load the product page, no gifts will be rendered. +4 - Go to the checkout page and the gifts will load. +5 - Return to the product page and then the gifts will be loading in the product page. + + +## + +## Workaround + + +Use other cross selling controllers to customize and display items as gifts, such as similar, suggestions and accessories + + + + + diff --git a/docs/known-issues/en/we-have-a-problem-validating-the-clientid-field-of-the-giftcard-on-admin.md b/docs/known-issues/en/we-have-a-problem-validating-the-clientid-field-of-the-giftcard-on-admin.md index 937ae4ab1..3e21e0def 100644 --- a/docs/known-issues/en/we-have-a-problem-validating-the-clientid-field-of-the-giftcard-on-admin.md +++ b/docs/known-issues/en/we-have-a-problem-validating-the-clientid-field-of-the-giftcard-on-admin.md @@ -3,8 +3,8 @@ title: 'We have a problem validating the ClientId field of the Giftcard on admin id: 4S7CziQfj5P2NLAgUKnJnP status: PUBLISHED createdAt: 2022-03-28T00:29:38.482Z -updatedAt: 2022-11-25T22:07:33.502Z -publishedAt: 2022-11-25T22:07:33.502Z +updatedAt: 2024-02-16T20:24:40.988Z +publishedAt: 2024-02-16T20:24:40.988Z firstPublishedAt: 2022-03-28T00:29:39.028Z contentType: knownIssue productTeam: Payments @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Payments slug: we-have-a-problem-validating-the-clientid-field-of-the-giftcard-on-admin locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 454388 --- diff --git a/docs/known-issues/en/webanalytics-viewpart-shows-success-even-when-it-isnt-working.md b/docs/known-issues/en/webanalytics-viewpart-shows-success-even-when-it-isnt-working.md index d949ecf81..dd3095ed5 100644 --- a/docs/known-issues/en/webanalytics-viewpart-shows-success-even-when-it-isnt-working.md +++ b/docs/known-issues/en/webanalytics-viewpart-shows-success-even-when-it-isnt-working.md @@ -3,8 +3,8 @@ title: "Webanalytics Viewpart Shows success even when it isn't working" id: 73oMf2Wxkgw1feWUvntX6s status: PUBLISHED createdAt: 2023-03-09T18:20:47.358Z -updatedAt: 2023-03-09T18:20:52.456Z -publishedAt: 2023-03-09T18:20:52.456Z +updatedAt: 2024-07-01T18:48:55.053Z +publishedAt: 2024-07-01T18:48:55.053Z firstPublishedAt: 2023-03-09T18:20:48.023Z contentType: knownIssue productTeam: Portal @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Portal slug: webanalytics-viewpart-shows-success-even-when-it-isnt-working locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 768059 --- diff --git a/docs/known-issues/en/webops-app-is-not-fully-integrated-with-headless-cms.md b/docs/known-issues/en/webops-app-is-not-fully-integrated-with-headless-cms.md new file mode 100644 index 000000000..72a04d82a --- /dev/null +++ b/docs/known-issues/en/webops-app-is-not-fully-integrated-with-headless-cms.md @@ -0,0 +1,42 @@ +--- +title: 'Webops app is not fully integrated with Headless CMS' +id: 577fIocKB9BYYCOkN9dZfW +status: PUBLISHED +createdAt: 2024-06-12T19:42:12.627Z +updatedAt: 2024-06-27T17:35:21.924Z +publishedAt: 2024-06-27T17:35:21.924Z +firstPublishedAt: 2024-06-12T19:42:13.699Z +contentType: knownIssue +productTeam: FastStore +author: 2mXZkbi0oi061KicTExNjo +tag: FastStore +slug: webops-app-is-not-fully-integrated-with-headless-cms +locale: en +kiStatus: Backlog +internalReference: 1048810 +--- + +## Summary + + +The app `vtex.webops` is not fully integrated with the headless CMS, this is related to externally hosted Github repositories and the publishing process + + +## + +## Simulation + + +Try making an update on the headless CMS using the webops app, this will fail and there's not going to be a commit on the repository + + +## + +## Workaround + + +The workaround is to manually create a commit in your store's Git repository to trigger the store build and apply the changes made in the Headless CMS. + + + + diff --git a/docs/known-issues/en/when-a-component-of-the-kit-look-is-out-of-stock-the-kit-is-shown-as-sold-out-on-searching.md b/docs/known-issues/en/when-a-component-of-the-kit-look-is-out-of-stock-the-kit-is-shown-as-sold-out-on-searching.md index d609576b4..4f00e58e5 100644 --- a/docs/known-issues/en/when-a-component-of-the-kit-look-is-out-of-stock-the-kit-is-shown-as-sold-out-on-searching.md +++ b/docs/known-issues/en/when-a-component-of-the-kit-look-is-out-of-stock-the-kit-is-shown-as-sold-out-on-searching.md @@ -1,38 +1,38 @@ --- title: 'When a component of the kit look is out of stock, the kit is shown as sold out on searching' -id: 56QpnBz2ayEAe00L9ojSI0 -status: DRAFT -createdAt: 2022-01-21T18:06:21.645Z -updatedAt: 2022-03-16T16:22:00.845Z -publishedAt: -firstPublishedAt: +id: 5PRtTKk1HyGkKciOussWEI +status: PUBLISHED +createdAt: 2017-03-29T23:44:56.615Z +updatedAt: 2022-12-22T20:43:08.857Z +publishedAt: 2022-12-22T20:43:08.857Z +firstPublishedAt: 2017-03-29T23:46:36.720Z contentType: knownIssue -productTeam: Portal +productTeam: Marketing & Merchandising author: 2mXZkbi0oi061KicTExNjo -tag: Portal +tag: Catalog slug: when-a-component-of-the-kit-look-is-out-of-stock-the-kit-is-shown-as-sold-out-on-searching locale: en kiStatus: Backlog -internalReference: 342720 +internalReference: --- ## Summary - When a component of kit look is without stock, the entire kit is shown as sold out on searching. +## Simulation + -## Simulation +Kit Look: `https://lojateste.vtexcommercebeta.com.br/admin/site/ProdutoForm.aspx?id=2000205` +Component unavailable: `https://lojateste.vtexcommercebeta.com.br/admin/site/SkuForm.aspx?IdSku=2000362` -- Create a Kit Look; -- Set the stock of one of the components to unavailable; -- The Kit Look page will be unavailable. +Correct exhibition on the product page: `https://lojateste.vtexcommercebeta.com.br/admin/site/SkuForm.aspx?IdSku=2000362` +Incorrect exhibition on searching: `https://lojateste.vtexcommercebeta.com.br/kits` ## Workaround - Only use kit look if you're sure that all the components have stock. diff --git a/docs/known-issues/en/when-accessing-my-orders-the-name-that-appears-is-the-name-of-the-productname-without-the-sku-name-information.md b/docs/known-issues/en/when-accessing-my-orders-the-name-that-appears-is-the-name-of-the-productname-without-the-sku-name-information.md new file mode 100644 index 000000000..7513a5e13 --- /dev/null +++ b/docs/known-issues/en/when-accessing-my-orders-the-name-that-appears-is-the-name-of-the-productname-without-the-sku-name-information.md @@ -0,0 +1,44 @@ +--- +title: 'When accessing my orders, the name that appears is the name of the ProductName without the SKU Name information.' +id: 1PTEStTC2MDQwZpE0myF44 +status: PUBLISHED +createdAt: 2024-03-08T13:16:01.672Z +updatedAt: 2024-03-08T13:16:02.950Z +publishedAt: 2024-03-08T13:16:02.950Z +firstPublishedAt: 2024-03-08T13:16:02.950Z +contentType: knownIssue +productTeam: Order Management +author: 2mXZkbi0oi061KicTExNjo +tag: Order Management +slug: when-accessing-my-orders-the-name-that-appears-is-the-name-of-the-productname-without-the-sku-name-information +locale: en +kiStatus: No Fix +internalReference: 694809 +--- + +## Summary + + +When accessing "my orders", the name that appears is the name of the "ProductName" without the "SKU Name" information, only in the IO interface. + + + +## + +## Simulation + + +Accessing my orders, you will see that the product name is composed only by the "ProductName" without the information of the "SKU Name". + + +## + +## Workaround + + +We have no workaround at the moment. + + + + + diff --git a/docs/known-issues/en/when-adding-a-sku-through-our-change-order-functionality-the-product-name-is-not-displayed-in-the-order-and-email-notification.md b/docs/known-issues/en/when-adding-a-sku-through-our-change-order-functionality-the-product-name-is-not-displayed-in-the-order-and-email-notification.md index 3dc59ccad..6a8bb04c0 100644 --- a/docs/known-issues/en/when-adding-a-sku-through-our-change-order-functionality-the-product-name-is-not-displayed-in-the-order-and-email-notification.md +++ b/docs/known-issues/en/when-adding-a-sku-through-our-change-order-functionality-the-product-name-is-not-displayed-in-the-order-and-email-notification.md @@ -3,8 +3,8 @@ title: 'When adding a SKU through our "Change Order" functionality, the product id: 35Q3KoOSsUr9n9XEDIk7nk status: PUBLISHED createdAt: 2022-04-07T14:53:35.829Z -updatedAt: 2022-11-25T22:02:48.606Z -publishedAt: 2022-11-25T22:02:48.606Z +updatedAt: 2024-02-16T20:24:27.100Z +publishedAt: 2024-02-16T20:24:27.100Z firstPublishedAt: 2022-04-07T14:53:36.256Z contentType: knownIssue productTeam: Order Management @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Order Management slug: when-adding-a-sku-through-our-change-order-functionality-the-product-name-is-not-displayed-in-the-order-and-email-notification locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 557978 --- diff --git a/docs/known-issues/en/when-disabling-native-service-worker-its-not-possible-to-use-a-custom-one.md b/docs/known-issues/en/when-disabling-native-service-worker-its-not-possible-to-use-a-custom-one.md index f36d2dd87..d204ab335 100644 --- a/docs/known-issues/en/when-disabling-native-service-worker-its-not-possible-to-use-a-custom-one.md +++ b/docs/known-issues/en/when-disabling-native-service-worker-its-not-possible-to-use-a-custom-one.md @@ -3,8 +3,8 @@ title: "When disabling native service worker it's not possible to use a custom o id: 1GpzVam1nuGbrKR4Izx6D9 status: PUBLISHED createdAt: 2023-03-14T18:20:55.443Z -updatedAt: 2023-03-14T18:20:55.953Z -publishedAt: 2023-03-14T18:20:55.953Z +updatedAt: 2024-02-02T21:00:43.540Z +publishedAt: 2024-02-02T21:00:43.540Z firstPublishedAt: 2023-03-14T18:20:55.953Z contentType: knownIssue productTeam: Store Framework diff --git a/docs/known-issues/en/when-loading-the-catalog-maping-page-on-admin-the-initial-message-is-not-translated.md b/docs/known-issues/en/when-loading-the-catalog-maping-page-on-admin-the-initial-message-is-not-translated.md index dc8d64217..f97880e29 100644 --- a/docs/known-issues/en/when-loading-the-catalog-maping-page-on-admin-the-initial-message-is-not-translated.md +++ b/docs/known-issues/en/when-loading-the-catalog-maping-page-on-admin-the-initial-message-is-not-translated.md @@ -3,8 +3,8 @@ title: 'When loading the "Catalog Maping" page on admin the initial message is n id: 4WszmRZ5jpeSDNTEuFIdwF status: PUBLISHED createdAt: 2022-12-15T12:32:17.741Z -updatedAt: 2022-12-15T12:32:18.420Z -publishedAt: 2022-12-15T12:32:18.420Z +updatedAt: 2024-02-16T20:23:22.033Z +publishedAt: 2024-02-16T20:23:22.033Z firstPublishedAt: 2022-12-15T12:32:18.420Z contentType: knownIssue productTeam: Marketplace @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Marketplace slug: when-loading-the-catalog-maping-page-on-admin-the-initial-message-is-not-translated locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 717066 --- diff --git a/docs/known-issues/en/when-settleid-is-sent-as-null-and-code-as-refundmanually-our-gateway-performs-a-double-refund.md b/docs/known-issues/en/when-settleid-is-sent-as-null-and-code-as-refundmanually-our-gateway-performs-a-double-refund.md index a3b6c27de..8f691bdeb 100644 --- a/docs/known-issues/en/when-settleid-is-sent-as-null-and-code-as-refundmanually-our-gateway-performs-a-double-refund.md +++ b/docs/known-issues/en/when-settleid-is-sent-as-null-and-code-as-refundmanually-our-gateway-performs-a-double-refund.md @@ -3,8 +3,8 @@ title: 'When settleId is sent as null and code as "refund-manually" our gateway id: 2PdRRjHDODY2Tk0VItO4Fo status: PUBLISHED createdAt: 2022-07-11T17:37:43.961Z -updatedAt: 2022-11-25T22:04:38.681Z -publishedAt: 2022-11-25T22:04:38.681Z +updatedAt: 2024-02-16T20:28:17.704Z +publishedAt: 2024-02-16T20:28:17.704Z firstPublishedAt: 2022-07-11T17:37:44.954Z contentType: knownIssue productTeam: Payments @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Payments slug: when-settleid-is-sent-as-null-and-code-as-refundmanually-our-gateway-performs-a-double-refund locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 615050 --- diff --git a/docs/known-issues/en/when-shippingestimate-is-0-the-deliveryslainminutes-calculation-returns-null.md b/docs/known-issues/en/when-shippingestimate-is-0-the-deliveryslainminutes-calculation-returns-null.md index ad5af7d84..219a38db8 100644 --- a/docs/known-issues/en/when-shippingestimate-is-0-the-deliveryslainminutes-calculation-returns-null.md +++ b/docs/known-issues/en/when-shippingestimate-is-0-the-deliveryslainminutes-calculation-returns-null.md @@ -3,8 +3,8 @@ title: 'When shippingEstimate is = 0, the deliverySlaInMinutes calculation retur id: UGk2WYb3w3ZWH4pL07TNg status: PUBLISHED createdAt: 2022-02-01T13:04:45.737Z -updatedAt: 2022-11-25T21:51:01.802Z -publishedAt: 2022-11-25T21:51:01.802Z +updatedAt: 2024-02-16T20:24:38.902Z +publishedAt: 2024-02-16T20:24:38.902Z firstPublishedAt: 2022-02-01T13:04:46.164Z contentType: knownIssue productTeam: Checkout @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Checkout slug: when-shippingestimate-is-0-the-deliveryslainminutes-calculation-returns-null locale: en -kiStatus: Backlog +kiStatus: No Fix internalReference: 514835 --- diff --git a/docs/known-issues/en/when-using-horizontal-filters-after-choosing-three-of-them-the-filters-options-doesnt-colapse-anymore.md b/docs/known-issues/en/when-using-horizontal-filters-after-choosing-three-of-them-the-filters-options-doesnt-colapse-anymore.md new file mode 100644 index 000000000..10271ba47 --- /dev/null +++ b/docs/known-issues/en/when-using-horizontal-filters-after-choosing-three-of-them-the-filters-options-doesnt-colapse-anymore.md @@ -0,0 +1,46 @@ +--- +title: "When using horizontal filters, after choosing three of them, the filter's options doesn't colapse anymore" +id: 7xPLXjZMqwxQmWwJsd63eC +status: PUBLISHED +createdAt: 2023-07-11T12:30:50.198Z +updatedAt: 2024-02-16T19:16:06.662Z +publishedAt: 2024-02-16T19:16:06.662Z +firstPublishedAt: 2023-07-11T12:30:50.962Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: when-using-horizontal-filters-after-choosing-three-of-them-the-filters-options-doesnt-colapse-anymore +locale: en +kiStatus: Backlog +internalReference: 859382 +--- + +## Summary + + +When the store is using the filters on the horizontal option every time you click on a filter its options will collapse. But, when you click on a filter for the third time the filter will not collapse anymore. It will crash. + + +## + +## Simulation + + + +- Find a store using the horizontal filter option +- Choose three different filters +- On the third one, it will crash + + +## + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/en/wrong-spotprice-for-items-with-unitmultiplier-greater-than-1-in-intelligent-search-apis.md b/docs/known-issues/en/wrong-spotprice-for-items-with-unitmultiplier-greater-than-1-in-intelligent-search-apis.md new file mode 100644 index 000000000..4d03d24b3 --- /dev/null +++ b/docs/known-issues/en/wrong-spotprice-for-items-with-unitmultiplier-greater-than-1-in-intelligent-search-apis.md @@ -0,0 +1,46 @@ +--- +title: 'Wrong SpotPrice for items with UnitMultiplier greater than 1 in Intelligent Search APIs' +id: 50Ufh8uqYt76Ddxrz0Id99 +status: PUBLISHED +createdAt: 2023-11-11T00:26:08.800Z +updatedAt: 2023-11-11T00:26:09.509Z +publishedAt: 2023-11-11T00:26:09.509Z +firstPublishedAt: 2023-11-11T00:26:09.509Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: wrong-spotprice-for-items-with-unitmultiplier-greater-than-1-in-intelligent-search-apis +locale: en +kiStatus: Backlog +internalReference: 934687 +--- + +## Summary + + +In the Intelligent Search APIs (GraphQL or REST), the `spotPrice` property from the object `items.sellers.commertialOffer` is wrong for items where the `unitMultiplier` is greater than `1`. + +The `spotPrice` should represent the cheapest payment method in its single installment option in order to show the "cash price", with a discount (if any), but in this case, it ends up returning the regular price for the item. + +It does not happen for items where the multiplier is lower than `1` (fracioned items). + + +## + +## Simulation + + +At the Intelligent Search's REST API or GraphQL, check the property for items in this specific scenario. + + +## + +## Workaround + + +The right value for `spotPrice` can be retrieved from the `Installments` array inside the same `commertialOffer` object. + + + + diff --git a/docs/known-issues/en/wrong-translation-for-different-fields-under-the-same-original-value.md b/docs/known-issues/en/wrong-translation-for-different-fields-under-the-same-original-value.md new file mode 100644 index 000000000..9676ed115 --- /dev/null +++ b/docs/known-issues/en/wrong-translation-for-different-fields-under-the-same-original-value.md @@ -0,0 +1,52 @@ +--- +title: 'Wrong translation for different fields under the same original value' +id: 5amLWqGy7TPh7tk4KnLTmW +status: PUBLISHED +createdAt: 2024-02-16T00:05:00.562Z +updatedAt: 2024-02-16T00:05:01.618Z +publishedAt: 2024-02-16T00:05:01.618Z +firstPublishedAt: 2024-02-16T00:05:01.618Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: wrong-translation-for-different-fields-under-the-same-original-value +locale: en +kiStatus: Backlog +internalReference: 982848 +--- + +## Summary + + +Intelligent Search may use the wrong translation for a field whose value in the primary language is the same between different fields. + + +## + +## Simulation + + +Considering two fields (category and specification) from a product in a store with "nl-BE" as its default language and "fr-BE" as an additional language with the following values: + +- category + - nl-BE = medium + - fr-BE = moyens +- specification + - nl-BE = medium + - fr-BE = midi + +In a mismatch, the "fr-BE" translation for the specification field may be wrongly indexed as "moyens" instead of "midi" + + +## + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/en/wrong-value-for-pricedefinition-in-the-chain-order-for-a-multilevel-marketplace.md b/docs/known-issues/en/wrong-value-for-pricedefinition-in-the-chain-order-for-a-multilevel-marketplace.md new file mode 100644 index 000000000..94819910d --- /dev/null +++ b/docs/known-issues/en/wrong-value-for-pricedefinition-in-the-chain-order-for-a-multilevel-marketplace.md @@ -0,0 +1,43 @@ +--- +title: 'Wrong value for priceDefinition in the chain order for a multilevel marketplace' +id: 75qEjhgv1tTQNho0MArnJo +status: PUBLISHED +createdAt: 2023-11-27T13:50:18.505Z +updatedAt: 2023-11-27T13:51:42.434Z +publishedAt: 2023-11-27T13:51:42.434Z +firstPublishedAt: 2023-11-27T13:51:42.434Z +contentType: knownIssue +productTeam: Order Management +author: 2mXZkbi0oi061KicTExNjo +tag: Order Management +slug: wrong-value-for-pricedefinition-in-the-chain-order-for-a-multilevel-marketplace +locale: en +kiStatus: Backlog +internalReference: 663203 +--- + +## Summary + + +The "priceDefinition" property for orders in the "chain" level in a multilevel marketplace isn't following the "sellingPrice" as expected. Instead, it's following the "price" property. + + +## + +## Simulation + + +Create an order with a discount applied since the marketplace layer (level 1), in relation to the seller layer (chain, level 2), in a multilevel relationship. The fulfillment layer (level 3) will present the values correctly, but the "chain" won't. + + +## + +## Workaround + + +Avoid using the "priceDefinition" property in these type of orders and do the maths using the price, quantity, unitMultiplier, and priceTag properties – to avoid issues with the "sellingPrice", which isn't a precise value. + + + + + diff --git a/docs/known-issues/en/xml-currency-symbol-in-the-installment.md b/docs/known-issues/en/xml-currency-symbol-in-the-installment.md index 79ce38e42..9d0e0baf0 100644 --- a/docs/known-issues/en/xml-currency-symbol-in-the-installment.md +++ b/docs/known-issues/en/xml-currency-symbol-in-the-installment.md @@ -1,10 +1,10 @@ --- title: 'XML - Currency symbol in the "Installment"' id: 4s7hBA1MAUgeEC2Q4K8gKM -status: PUBLISHED +status: DRAFT createdAt: 2017-06-26T15:22:31.980Z -updatedAt: 2022-12-22T20:48:49.927Z -publishedAt: 2022-12-22T20:48:49.927Z +updatedAt: 2024-02-02T20:08:19.240Z +publishedAt: firstPublishedAt: 2017-06-26T23:18:58.653Z contentType: knownIssue productTeam: Marketing & Merchandising @@ -22,7 +22,8 @@ When you set a currency in an XML, it applies to all fields except the **Parcela The **Parcelamento** field always shows the currency "R$", regardless of whether the currency is set differently. -![Parcelamento](//files.slack.com/files-pri/T02BCPD0X-F5WHSHM5E/image.png) +![Parcelamento](https://github.com/vtexdocs/devportal/assets/77292838/7a6323e9-da76-4645-a13a-fcd1202efe52) + ## Simulation diff --git a/docs/known-issues/en/xml-global-category-field-showing-the-information-defined-on-category-global-level.md b/docs/known-issues/en/xml-global-category-field-showing-the-information-defined-on-category-global-level.md new file mode 100644 index 000000000..102e8cf94 --- /dev/null +++ b/docs/known-issues/en/xml-global-category-field-showing-the-information-defined-on-category-global-level.md @@ -0,0 +1,41 @@ +--- +title: 'XML Global category field showing the information defined on Category Global Level.' +id: 508Gdn8StafQKOa2Wyfr8u +status: PUBLISHED +createdAt: 2022-01-21T17:38:16.365Z +updatedAt: 2024-02-16T20:30:04.149Z +publishedAt: 2024-02-16T20:30:04.149Z +firstPublishedAt: 2024-01-23T15:32:13.423Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: xml-global-category-field-showing-the-information-defined-on-category-global-level +locale: en +kiStatus: No Fix +internalReference: 282231 +--- + +## Summary + + +On XML Files, the field for Global Category is delivering the information from the Global Category defined on Category Level and not on Product Level (product level should be prioritize). + + +## + +## Simulation + + +- Use a product with a Global category defined on the Product, and a different Global Category defined on the Category Level; +- Create a XML file and use the filed Global Category; +- Check the product on the XML showing the Global Category defined on the Category. + + +## + +## Workaround + + +There is no workaround. + diff --git a/docs/known-issues/en/xml-installment-currency-does-not-apply.md b/docs/known-issues/en/xml-installment-currency-does-not-apply.md new file mode 100644 index 000000000..0cc77cd16 --- /dev/null +++ b/docs/known-issues/en/xml-installment-currency-does-not-apply.md @@ -0,0 +1,47 @@ +--- +title: 'XML - Installment currency does not apply' +id: 7kPbxbGnpqeqU8XCD576hZ +status: PUBLISHED +createdAt: 2024-02-02T19:16:59.053Z +updatedAt: 2024-07-01T18:49:23.913Z +publishedAt: 2024-07-01T18:49:23.913Z +firstPublishedAt: 2024-02-02T19:16:59.992Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: xml-installment-currency-does-not-apply +locale: en +kiStatus: No Fix +internalReference: 976295 +--- + +## Summary + + +When setting up a currency in an XML, it applies to all fields except the "Installment" field. + +The "Installment" field always displays the currency as "R$", regardless of the configured currency. + + +## + +## Simulation + + + +1. Create/Update a XML with a currency different from "R$" and enable the Installment field. +2. Check that all price fields on XML are correctly returning the currency, except the Installment. + + +## + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/en/xml-price-related-tags-do-not-load-contents-for-unavailable-items.md b/docs/known-issues/en/xml-price-related-tags-do-not-load-contents-for-unavailable-items.md new file mode 100644 index 000000000..e4321de57 --- /dev/null +++ b/docs/known-issues/en/xml-price-related-tags-do-not-load-contents-for-unavailable-items.md @@ -0,0 +1,49 @@ +--- +title: 'XML related tags do not load contents for unavailable items' +id: 7u2WDGV9FJl4fXwfOhRx8N +status: PUBLISHED +createdAt: 2024-01-31T19:11:20.119Z +updatedAt: 2024-01-31T19:11:20.846Z +publishedAt: 2024-01-31T19:11:20.846Z +firstPublishedAt: 2024-01-31T19:11:20.846Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: xml-price-related-tags-do-not-load-contents-for-unavailable-items +locale: en +kiStatus: Backlog +internalReference: 974722 +--- + +## Summary + + +The XML integration loads any tag related to price, such as minPrice, maxPrice, currentPrice, are loaded as a null value tag () when the item is not available and also set to show if unavailable. + + +## + +## Simulation + + +1 - Configure an unavailable SKU in your store to "show even if unavailable". +2 - for a valid XML integration config https://myaccountname.myvtex.com/admin/Site/XmlForm.aspx, set up the "Availability" tag and any availability tag to show. +3 - Use either a GET request or load the created XML URL in your browser. + +The result will be an unavailable item, still showing in the XML, but without any price tags: + + ![](https://vtexhelp.zendesk.com/attachments/token/1CzUarsM3O05aG9z5otDZZ1Yg/?name=image.png) + + +## + +## Workaround + + +There is no workaround. The only option to not integrate items without price is to turn off the "showIfNotAvailable" option. + + + + + diff --git a/docs/known-issues/en/xmls-product-name-flag-not-working-properly.md b/docs/known-issues/en/xmls-product-name-flag-not-working-properly.md new file mode 100644 index 000000000..2273b0695 --- /dev/null +++ b/docs/known-issues/en/xmls-product-name-flag-not-working-properly.md @@ -0,0 +1,47 @@ +--- +title: "XML's "Product Name" flag not working properly" +id: 6YDbpRns3LCN02bVKM8aaf +status: PUBLISHED +createdAt: 2023-10-26T11:35:14.500Z +updatedAt: 2023-10-26T11:35:15.285Z +publishedAt: 2023-10-26T11:35:15.285Z +firstPublishedAt: 2023-10-26T11:35:15.285Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: xmls-product-name-flag-not-working-properly +locale: en +kiStatus: Backlog +internalReference: 925965 +--- + +## Summary + + +When creating an XML, we have two different options to set the product name, on the flags "Product name" and "Product Name + SKU Name". However, the flag "Product Name" is being disregarded, and the product name on the file follows the rule: +- If the product has more than one SKU or the SKU name is equal to the product name = it will display only the Product Name +- If the product has only one SKU and the SKU name is not equal to the product name = it will concatenate the Product and SKU Name + + +## + +## Simulation + + + +1. Check if you have on the catalog products that match the description above +2. Create an XML by selecting the flag "Product Name" +3. See that for the products with only one SKU, the product name will be concatenated with the SKU name + + +## + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/en/xmls-returning-500-error.md b/docs/known-issues/en/xmls-returning-500-error.md index 91e273597..5e1407bde 100644 --- a/docs/known-issues/en/xmls-returning-500-error.md +++ b/docs/known-issues/en/xmls-returning-500-error.md @@ -3,8 +3,8 @@ title: 'XMLs returning 500 error' id: 6L48cBRaKQmjAOnNza3aNA status: PUBLISHED createdAt: 2022-06-07T17:53:45.884Z -updatedAt: 2022-11-25T22:10:40.212Z -publishedAt: 2022-11-25T22:10:40.212Z +updatedAt: 2024-05-23T18:54:18.843Z +publishedAt: 2024-05-23T18:54:18.843Z firstPublishedAt: 2022-06-07T17:53:46.260Z contentType: knownIssue productTeam: Portal @@ -23,6 +23,8 @@ Eventually, the XML can return a 500 error, it happens mainly on big XML files. +## + ## Simulation @@ -30,6 +32,8 @@ Try loading a big XML file. +## + ## Workaround @@ -37,3 +41,7 @@ Try loading a big XML file. - Try to reload the XML usually solves the issue; - Use more than one XML. + + + + diff --git a/docs/known-issues/es/.md b/docs/known-issues/es/.md index d446bbabb..64b90475e 100644 --- a/docs/known-issues/es/.md +++ b/docs/known-issues/es/.md @@ -35,8 +35,8 @@ rkaround -## Workaround +## Workaround diff --git a/docs/known-issues/es/403-error-for-all-urls-containing-develop.md b/docs/known-issues/es/403-error-for-all-urls-containing-develop.md new file mode 100644 index 000000000..5f0cd53b3 --- /dev/null +++ b/docs/known-issues/es/403-error-for-all-urls-containing-develop.md @@ -0,0 +1,50 @@ +--- +title: 'Error 403 para todas las URL que contengan develop-.' +id: X6JDmLhD0StgHPGXJd9cZ +status: PUBLISHED +createdAt: 2024-02-01T13:46:53.024Z +updatedAt: 2024-02-01T13:46:54.008Z +publishedAt: 2024-02-01T13:46:54.008Z +firstPublishedAt: 2024-02-01T13:46:54.008Z +contentType: knownIssue +productTeam: Portal +author: 2mXZkbi0oi061KicTExNjo +tag: Portal +slug: error-403-para-todas-las-url-que-contengan-develop +locale: es +kiStatus: Backlog +internalReference: 975182 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Se espera que una URL pueda contener cualquier palabra sin generar un error, pero la palabra "**desarrollar "** seguida del carácter "**-**" genera un error 403 automático. +Por ejemplo, un producto con el enlace de texto `how-to-develot-a-culture-of-custumer-centricity` mostrará un error 403, ya que contiene la cadena "develop-". + + +## + +## Simulación + + + +1. Poner la cadena "desarrollar-" en un enlace de texto +2. Cargar el producto +3. Ver el error 403 + + + +## Workaround + + +No utilizar la cadena "develop-" + + + + + diff --git a/docs/known-issues/es/a-sku-can-be-active-and-have-the-activate-if-possible-flag-unchecked.md b/docs/known-issues/es/a-sku-can-be-active-and-have-the-activate-if-possible-flag-unchecked.md new file mode 100644 index 000000000..ad6335718 --- /dev/null +++ b/docs/known-issues/es/a-sku-can-be-active-and-have-the-activate-if-possible-flag-unchecked.md @@ -0,0 +1,47 @@ +--- +title: 'Una SKU puede estar activa y tener el indicador "activar si es posible" desmarcado' +id: 5uXQ65flkoEbYeLkNSw4ig +status: PUBLISHED +createdAt: 2023-11-07T11:01:20.612Z +updatedAt: 2023-11-07T11:01:21.419Z +publishedAt: 2023-11-07T11:01:21.419Z +firstPublishedAt: 2023-11-07T11:01:21.419Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: una-sku-puede-estar-activa-y-tener-el-indicador-activar-si-es-posible-desmarcado +locale: es +kiStatus: Backlog +internalReference: 931324 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Se espera que una SKU activa tenga marcada la opción "activar si es posible", sin embargo, no siempre es así. +Una SKU puede estar activa y tener el indicador "activar si es posible" sin marcar. + + + +## Simulación + + +Abra el administrador de SKU +Ver en el formulario que la SKU está activa y que la opción "activar si es posible" no está marcada. + + + +## Workaround + + +Guarde la SKU directamente a través del admin + + + + + diff --git a/docs/known-issues/es/a-valid-product-specification-value-can-be-returned-blank-in-the-catalog-admin.md b/docs/known-issues/es/a-valid-product-specification-value-can-be-returned-blank-in-the-catalog-admin.md new file mode 100644 index 000000000..d22f83c38 --- /dev/null +++ b/docs/known-issues/es/a-valid-product-specification-value-can-be-returned-blank-in-the-catalog-admin.md @@ -0,0 +1,48 @@ +--- +title: 'Un valor válido de especificación de producto puede ser devuelto en blanco en el catálogo admin' +id: 46IZtoT2nSKE71g2Tj0m8y +status: PUBLISHED +createdAt: 2024-01-16T00:28:14.900Z +updatedAt: 2024-01-16T00:28:15.482Z +publishedAt: 2024-01-16T00:28:15.482Z +firstPublishedAt: 2024-01-16T00:28:15.482Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: un-valor-valido-de-especificacion-de-producto-puede-ser-devuelto-en-blanco-en-el-catalogo-admin +locale: es +kiStatus: Backlog +internalReference: 966499 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Se espera que el administrador de especificaciones de producto siempre muestre los valores correctos para las especificaciones de un producto. Sin embargo, puede que no siempre sea así. +El valor de la especificación puede ser devuelto en blanco en el admin como si no tuviera ningún valor asociado. +Además del problema de visualización, si el usuario guarda el producto utilizando el administrador de productos, el valor de especificación en blanco sobrescribirá el valor original. + + + +## Simulación + + +Abra un formulario de especificación de producto y compare el valor mostrado en el admin con el valor devuelto por la API. + + + + +## Workaround + + +Gestionar las especificaciones del producto a través de la API + + + + + diff --git a/docs/known-issues/es/ab-tester-app-shows-miscalculated-information-for-sessions-and-conversion.md b/docs/known-issues/es/ab-tester-app-shows-miscalculated-information-for-sessions-and-conversion.md new file mode 100644 index 000000000..eb0ae658d --- /dev/null +++ b/docs/known-issues/es/ab-tester-app-shows-miscalculated-information-for-sessions-and-conversion.md @@ -0,0 +1,48 @@ +--- +title: 'La aplicación AB Tester muestra información errónea sobre sesiones y conversión' +id: 2Sgvlldl0kyDcWBVi4KMzg +status: PUBLISHED +createdAt: 2023-07-20T12:42:25.435Z +updatedAt: 2024-07-01T18:49:08.433Z +publishedAt: 2024-07-01T18:49:08.433Z +firstPublishedAt: 2023-07-20T12:42:26.335Z +contentType: knownIssue +productTeam: Cloud Services +author: 2mXZkbi0oi061KicTExNjo +tag: Cloud Services +slug: la-aplicacion-ab-tester-muestra-informacion-erronea-sobre-sesiones-y-conversion +locale: es +kiStatus: No Fix +internalReference: 865727 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +La aplicación AB Tester muestra información mal calculada para las sesiones y la conversión al ejecutar las pruebas, lo que provoca una interpretación no deseada de los resultados. La funcionalidad de división del espacio de trabajo sigue funcionando como se esperaba. + + +## + +## Simulación + + + +- Cree una prueba A/B; +- Deje que la prueba se ejecute durante algún tiempo; +- Compruebe los valores de sesiones y conversiones; mostrará información mal calculada. + + + +## Workaround + + +Utilice una herramienta de análisis externa para analizar los datos. + + + + diff --git a/docs/known-issues/es/activate-service-on-import-skuvincularvalorservicoaspx-not-working.md b/docs/known-issues/es/activate-service-on-import-skuvincularvalorservicoaspx-not-working.md index bb7c395da..b48048103 100644 --- a/docs/known-issues/es/activate-service-on-import-skuvincularvalorservicoaspx-not-working.md +++ b/docs/known-issues/es/activate-service-on-import-skuvincularvalorservicoaspx-not-working.md @@ -1,16 +1,16 @@ --- -title: 'Activar servicio en la importación (SkuVincularValorServico.aspx) no funciona' +title: 'Activar servicio al importar (SkuVincularValorServico.aspx) no funciona' id: 1gM3bYz0IX4ozLrIkWIicb status: PUBLISHED createdAt: 2022-02-25T14:56:50.052Z -updatedAt: 2022-11-25T21:44:43.603Z -publishedAt: 2022-11-25T21:44:43.603Z +updatedAt: 2024-05-10T14:24:13.156Z +publishedAt: 2024-05-10T14:24:13.156Z firstPublishedAt: 2022-02-25T14:56:50.569Z contentType: knownIssue productTeam: Catalog author: 2mXZkbi0oi061KicTExNjo tag: Catalog -slug: activar-servicio-en-la-importacion-skuvincularvalorservicoaspx-no-funciona +slug: activar-servicio-al-importar-skuvincularvalorservicoaspx-no-funciona locale: es kiStatus: Backlog internalReference: 339894 @@ -23,12 +23,36 @@ internalReference: 339894
+Actualmente, en la usabilidad de importación de SkuVincularValorServico.aspx, cuando se intenta cambiar los servicios previamente salidos de inactivos a activos, los valores no se cambian. La interfaz de usuario indica que se han cambiado los valores, pero en realidad no ocurre nada. + +(Lo contrario no es cierto, el cambio de activo a inactivo funciona). + + +## ## Simulación +1) Ir a la UI https://account.myvtex.com/admin/Site/SkuVincularValorServico.aspx cambiando las filas de la hoja adjunta de 0 a 1 y viceversa: + + ![](https://vtexhelp.zendesk.com/attachments/token/ladK39V5My6gjGixeHuNTaV2b/?name=inline-1801216200.png) + +2) Comprueba los efectos finales en la SKU cuyos valores has cambiado: + ![](https://vtexhelp.zendesk.com/attachments/token/znYEzQhMevPcRVYKlBQYa73fF/?name=inline1216426643.png) + +Podrá establecerlos como inactivos, pero no como activos. La interfaz de usuario de importación indica que se han realizado cambios: + ![](https://vtexhelp.zendesk.com/attachments/token/6iKARGtVqTbKaL0vY9s7XPvt6/?name=inline2110004305.png) + +En realidad, no se ha modificado ningún valor en la base de datos de la cuenta en cuestión. + + ## Workaround +Usando la UI para hacer cambios de inactivo -->> activo y/o nuestro servicio APIs: +https://developers.vtex.com/vtex-developer-docs/reference/catalog-api-sku-service + + + diff --git a/docs/known-issues/es/add-option-not-available-when-creating-dictionary.md b/docs/known-issues/es/add-option-not-available-when-creating-dictionary.md index 5134c8199..b0a7ecf5b 100644 --- a/docs/known-issues/es/add-option-not-available-when-creating-dictionary.md +++ b/docs/known-issues/es/add-option-not-available-when-creating-dictionary.md @@ -31,5 +31,5 @@ Crear un nuevo diccionario en el módulo CMS que no tenga ningún Host previamen Acceda al módulo CMS, haga clic en los botones lupa y limpiar en secuencia y se desbloqueará el botón agregar nuevo host. -![PT - Criar dicionário não disponibiliza opção de "Add"](https://images.ctfassets.net/alneenqid6w5/7bUb8P0cVAGpEb2Do9oRLz/d9118e018381d7733489a862eb7140ad/image__1_.png) +![PT - Criar dicionário não disponibiliza opção de "Add"](//images.ctfassets.net/alneenqid6w5/7bUb8P0cVAGpEb2Do9oRLz/d9118e018381d7733489a862eb7140ad/image__1_.png) diff --git a/docs/known-issues/es/adding-a-new-address-on-invoice-address-returns-null-api-results.md b/docs/known-issues/es/adding-a-new-address-on-invoice-address-returns-null-api-results.md index 928f9e416..dfc3e92ef 100644 --- a/docs/known-issues/es/adding-a-new-address-on-invoice-address-returns-null-api-results.md +++ b/docs/known-issues/es/adding-a-new-address-on-invoice-address-returns-null-api-results.md @@ -3,8 +3,8 @@ title: 'Añadir una nueva dirección en Dirección de factura devuelve resultado id: 43eiz4YORQv1u4yDahZdvC status: PUBLISHED createdAt: 2023-02-07T13:15:36.832Z -updatedAt: 2023-02-07T13:15:52.825Z -publishedAt: 2023-02-07T13:15:52.825Z +updatedAt: 2024-07-01T18:48:46.296Z +publishedAt: 2024-07-01T18:48:46.296Z firstPublishedAt: 2023-02-07T13:15:37.293Z contentType: knownIssue productTeam: Checkout @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Checkout slug: anadir-una-nueva-direccion-en-direccion-de-factura-devuelve-resultados-nulos-de-la-api locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 748668 --- diff --git a/docs/known-issues/es/address-form-is-not-shown-when-the-shopper-opts-to-insert-a-new-address.md b/docs/known-issues/es/address-form-is-not-shown-when-the-shopper-opts-to-insert-a-new-address.md new file mode 100644 index 000000000..92c0983be --- /dev/null +++ b/docs/known-issues/es/address-form-is-not-shown-when-the-shopper-opts-to-insert-a-new-address.md @@ -0,0 +1,56 @@ +--- +title: 'El formulario de dirección no se muestra cuando el comprador opta por insertar una nueva dirección.' +id: 4HOP82OvC4smfjPFT8aXJA +status: PUBLISHED +createdAt: 2024-07-05T21:16:00.552Z +updatedAt: 2024-07-05T21:16:01.340Z +publishedAt: 2024-07-05T21:16:01.340Z +firstPublishedAt: 2024-07-05T21:16:01.340Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: el-formulario-de-direccion-no-se-muestra-cuando-el-comprador-opta-por-insertar-una-nueva-direccion +locale: es +kiStatus: Backlog +internalReference: 1061637 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +A veces, cuando un comprador identificado intenta añadir una nueva dirección en el paso de envío de la caja, se solicita un mensaje que requiere autenticación, pero el formulario de dirección no se muestra y no se puede rellenar. + + +## + +## Simulación + + + +- Vaya a la caja, identifíquese como comprador con un perfil completo y proceda al paso de envío; +- Elija la opción de entrega a una nueva dirección; + + ![](https://vtexhelp.zendesk.com/attachments/token/TFgWp6jleflU5LlPZ3rd4KcTQ/?name=image.png) + + +- Introduzca el código postal y aparecerá un mensaje solicitando autenticación. + + ![](https://vtexhelp.zendesk.com/attachments/token/iTNky5H9cDijZ00prjAwQv24h/?name=image.png) + + +## + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/es/address-review-flow-is-removing-essential-address-information.md b/docs/known-issues/es/address-review-flow-is-removing-essential-address-information.md index edcaf8485..d25dc173f 100644 --- a/docs/known-issues/es/address-review-flow-is-removing-essential-address-information.md +++ b/docs/known-issues/es/address-review-flow-is-removing-essential-address-information.md @@ -3,8 +3,8 @@ title: 'El flujo de revisión de direcciones está eliminando la información es id: 416pFRk6KsWIfgPr8pzWii status: PUBLISHED createdAt: 2022-08-11T18:33:49.548Z -updatedAt: 2022-11-25T21:50:56.733Z -publishedAt: 2022-11-25T21:50:56.733Z +updatedAt: 2024-02-16T20:23:20.195Z +publishedAt: 2024-02-16T20:23:20.195Z firstPublishedAt: 2022-08-11T18:33:50.049Z contentType: knownIssue productTeam: Checkout @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Checkout slug: el-flujo-de-revision-de-direcciones-esta-eliminando-la-informacion-esencial-de-la-direccion locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 618756 --- diff --git a/docs/known-issues/es/addresses-are-shown-in-the-checkout-when-buyer-has-can-add-shipping-permission.md b/docs/known-issues/es/addresses-are-shown-in-the-checkout-when-buyer-has-can-add-shipping-permission.md new file mode 100644 index 000000000..1ad069193 --- /dev/null +++ b/docs/known-issues/es/addresses-are-shown-in-the-checkout-when-buyer-has-can-add-shipping-permission.md @@ -0,0 +1,51 @@ +--- +title: 'Las direcciones se muestran en la caja cuando el comprador tiene permiso para "Añadir envío".' +id: 2ssiTryGJ6kGoZWxWkGnFF +status: PUBLISHED +createdAt: 2024-05-21T22:03:55.172Z +updatedAt: 2024-05-21T22:03:56.435Z +publishedAt: 2024-05-21T22:03:56.435Z +firstPublishedAt: 2024-05-21T22:03:56.435Z +contentType: knownIssue +productTeam: B2B +author: 2mXZkbi0oi061KicTExNjo +tag: B2B +slug: las-direcciones-se-muestran-en-la-caja-cuando-el-comprador-tiene-permiso-para-anadir-envio +locale: es +kiStatus: Backlog +internalReference: 1037067 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Cuando un rol tiene el permiso "Puede añadir envío" en la Configuración de Pago B2B y un comprador tiene direcciones registradas en el Sistema de Perfiles, al hacer clic en "Entregar en otra dirección" en el paso de envío y hacer clic en "Volver a la lista de direcciones" se muestran las direcciones del Sistema de Perfiles. + + +## + +## Simulación + + + +- Añada a un rol el permiso "Puede añadir envío" en la Configuración de Pago B2B a través del administrador; +- Añadir el rol a un comprador; +- Accede a la tienda y monta un carrito; +- Después de acceder a la caja, haga clic en "Cambiar opciones de envío" +- Haga clic en "Entregar en otra dirección" en el paso de envío y haga clic en "Volver a la lista de direcciones", +- Diferentes direcciones del centro de costes están en el carrito. + + + +## Workaround + + +Habilite la opción Guardar datos de usuario para que no se añadan direcciones al Sistema de perfiles. + + + + diff --git a/docs/known-issues/es/addresses-from-the-profile-system-is-shown-when-impersonated-using-vtex-telemarketing.md b/docs/known-issues/es/addresses-from-the-profile-system-is-shown-when-impersonated-using-vtex-telemarketing.md new file mode 100644 index 000000000..3ecaa8a32 --- /dev/null +++ b/docs/known-issues/es/addresses-from-the-profile-system-is-shown-when-impersonated-using-vtex-telemarketing.md @@ -0,0 +1,48 @@ +--- +title: 'Las direcciones del sistema de perfiles se muestran cuando se suplanta la identidad mediante VTEX Telemarketing' +id: 5fFacgD8grxKqJoOO2fwU7 +status: PUBLISHED +createdAt: 2023-07-12T13:19:48.090Z +updatedAt: 2023-08-31T19:38:04.369Z +publishedAt: 2023-08-31T19:38:04.369Z +firstPublishedAt: 2023-07-12T13:19:48.807Z +contentType: knownIssue +productTeam: B2B +author: 2mXZkbi0oi061KicTExNjo +tag: B2B +slug: las-direcciones-del-sistema-de-perfiles-se-muestran-cuando-se-suplanta-la-identidad-mediante-vtex-telemarketing +locale: es +kiStatus: No Fix +internalReference: 860375 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Cuando el comprador tiene direcciones registradas en el Sistema de Perfiles, y es suplantado utilizando VTEX Telemarketing, se muestran las direcciones del Sistema de Perfiles y Organizaciones + + +## + +## Simulación + + + +- Suplantar a un comprador que tiene direcciones registradas en el Sistema de Perfiles; +- Arme un carrito y vaya a Envíos; +- Seleccione una dirección; el componente se actualizará y mostrará todas las direcciones del Sistema de Perfiles y Organizaciones. + + + +## Workaround + + + +- Utilice la función de suplantación de Organizaciones B2B. + + + diff --git a/docs/known-issues/es/addressid-mismatch-causes-invalid-address-for-an-item-error.md b/docs/known-issues/es/addressid-mismatch-causes-invalid-address-for-an-item-error.md new file mode 100644 index 000000000..1cf7e27d8 --- /dev/null +++ b/docs/known-issues/es/addressid-mismatch-causes-invalid-address-for-an-item-error.md @@ -0,0 +1,59 @@ +--- +title: 'La falta de coincidencia de AddressId provoca el error "dirección no válida para un artículo".' +id: 5bSac85eHb9NmrOhcTjHNw +status: PUBLISHED +createdAt: 2024-03-01T19:28:52.074Z +updatedAt: 2024-03-01T19:28:52.875Z +publishedAt: 2024-03-01T19:28:52.875Z +firstPublishedAt: 2024-03-01T19:28:52.875Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: la-falta-de-coincidencia-de-addressid-provoca-el-error-direccion-no-valida-para-un-articulo +locale: es +kiStatus: Backlog +internalReference: 992503 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +El adjunto del carrito `shippingData` soporta el campo `addressId` dentro de algunos objetos diferentes: `logisticsInfo`, `address`, y `selectedAddresses`. +El campo `addressId` también se mantiene en las direcciones guardadas del usuario, dentro de la entidad AD de Master Data. + +Al realizar un pedido, la API de pago compara la dirección de envío seleccionada en el formulario de pedido con las direcciones disponibles en el perfil del usuario. +Si se produce una coincidencia, el `addressId` de `address` y `selectedAddresses` del formulario de pedido se sustituye por el valor existente en su perfil. + +Sin embargo, en un punto posterior de las validaciones de la API, también se comparará este `addressId` con el del objeto `logisticsInfo`. +Como el objeto `logisticsInfo` no ha sido sustituido por el proceso anterior, es posible que no coincidan, y esta validación posterior fallará. +Esto desencadena un "**dirección inválida para un artículo**" / "endereço inválido para um ítem", impidiendo que se complete la compra. + + + +## + +## Simulación + + + +- Guardar dos direcciones diferentes dentro del perfil de un usuario, y tomar nota de sus valores `addressId`. +- Cree una solicitud de pedido. Utiliza una de las direcciones creadas en el paso anterior, pero utiliza el `addressId` de la otra. +- Envíe la solicitud. La respuesta contendrá el mensaje de error "dirección no válida para un artículo". + + + +## Workaround + + +Cuando envíe la solicitud de realización de pedido con una dirección previamente guardada, asegúrese de que el valor utilizado para `addressId` coincide con los datos reales de la dirección. +También puede omitir `addressId` en la solicitud. + + + + + diff --git a/docs/known-issues/es/adjust-shipping-query-when-the-order-has-more-than-one-product-centauro.md b/docs/known-issues/es/adjust-shipping-query-when-the-order-has-more-than-one-product-centauro.md index e125e4458..9cb40d278 100644 --- a/docs/known-issues/es/adjust-shipping-query-when-the-order-has-more-than-one-product-centauro.md +++ b/docs/known-issues/es/adjust-shipping-query-when-the-order-has-more-than-one-product-centauro.md @@ -3,8 +3,8 @@ title: 'Ajustar la consulta de envío cuando el pedido tiene más de un producto id: 5VsGJar6FBHbGi4OZpxvbk status: PUBLISHED createdAt: 2022-06-15T19:08:37.828Z -updatedAt: 2022-11-25T21:56:35.720Z -publishedAt: 2022-11-25T21:56:35.720Z +updatedAt: 2024-02-16T20:25:35.893Z +publishedAt: 2024-02-16T20:25:35.893Z firstPublishedAt: 2022-06-15T19:08:38.488Z contentType: knownIssue productTeam: Connections @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Connections slug: ajustar-la-consulta-de-envio-cuando-el-pedido-tiene-mas-de-un-producto-centauro locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 599380 --- diff --git a/docs/known-issues/es/admin-collection-brand-list-timeout.md b/docs/known-issues/es/admin-collection-brand-list-timeout.md index 44acdcc87..8ad7a5884 100644 --- a/docs/known-issues/es/admin-collection-brand-list-timeout.md +++ b/docs/known-issues/es/admin-collection-brand-list-timeout.md @@ -3,8 +3,8 @@ title: 'Timeout de la lista de marcas de la colección en el Admin' id: 4de4lqAIhr9mU77EPAbvq1 status: PUBLISHED createdAt: 2022-08-17T15:58:26.950Z -updatedAt: 2022-11-25T21:43:44.331Z -publishedAt: 2022-11-25T21:43:44.331Z +updatedAt: 2024-07-01T18:48:37.335Z +publishedAt: 2024-07-01T18:48:37.335Z firstPublishedAt: 2022-08-17T15:58:27.573Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: timeout-de-la-lista-de-marcas-de-la-coleccion-en-el-admin locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 639905 --- diff --git a/docs/known-issues/es/admin-global-search-doesnt-recognize-profile-menu-items.md b/docs/known-issues/es/admin-global-search-doesnt-recognize-profile-menu-items.md new file mode 100644 index 000000000..ab462b3ce --- /dev/null +++ b/docs/known-issues/es/admin-global-search-doesnt-recognize-profile-menu-items.md @@ -0,0 +1,52 @@ +--- +title: '[Admin] La búsqueda global no reconoce los "Elementos del menú de perfil".' +id: 4AZiu9NXouL6b8z5EHJIWK +status: PUBLISHED +createdAt: 2024-01-22T17:09:55.423Z +updatedAt: 2024-01-22T17:09:55.944Z +publishedAt: 2024-01-22T17:09:55.944Z +firstPublishedAt: 2024-01-22T17:09:55.944Z +contentType: knownIssue +productTeam: Admin +author: 2mXZkbi0oi061KicTExNjo +tag: Admin +slug: admin-la-busqueda-global-no-reconoce-los-elementos-del-menu-de-perfil +locale: es +kiStatus: Backlog +internalReference: 969645 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +La Búsqueda Global no reconoce los "Elementos del Menú de Perfil" + + +## + +## Simulación + + +En algunos casos, la búsqueda no devuelve ningún resultado. +Por ejemplo: "Usuarios" "Autenticación" + + ![](https://vtexhelp.zendesk.com/attachments/token/QwUkKwavO6WM00STA32BVwyvn/?name=image.png) + + + ![](https://vtexhelp.zendesk.com/attachments/token/weT1QdMEqTne83NxeJRN1ilFm/?name=image.png) + + + +## Workaround + + +Utilice el menú lateral para acceder a estos módulos + + + + + diff --git a/docs/known-issues/es/admin-homepage-has-an-error-in-how-to-improve-section-of-the-catalog.md b/docs/known-issues/es/admin-homepage-has-an-error-in-how-to-improve-section-of-the-catalog.md index 2cfb32c8c..aa8162916 100644 --- a/docs/known-issues/es/admin-homepage-has-an-error-in-how-to-improve-section-of-the-catalog.md +++ b/docs/known-issues/es/admin-homepage-has-an-error-in-how-to-improve-section-of-the-catalog.md @@ -31,7 +31,7 @@ Esto se debía a que el número `1` se había configurado por defecto, incluso c Accede al **Admin VTEX > Home > Cómo mejorar > Catálogo**. Si la sección indica que hay `1` problema encontrado, al hacer clic en `Productos sin stock en los más vistos`, serás redirigido a la página del Catálogo. -![Como melhorar ES](https://images.ctfassets.net/alneenqid6w5/54P0d7km19QIamqTFa10F6/6315fb589d4ac05737e3bd3cd76c0dd4/Como_melhorar_ES.png) +![Como melhorar ES](//images.ctfassets.net/alneenqid6w5/54P0d7km19QIamqTFa10F6/6315fb589d4ac05737e3bd3cd76c0dd4/Como_melhorar_ES.png) ## Workaround @@ -40,6 +40,6 @@ No es necesario que el usuario realice ninguna acción porque ya hemos soluciona `No encontramos ningún problema en su catálogo.` -![Como melhorar fixed ES](https://images.ctfassets.net/alneenqid6w5/32jMVhuthv5CUK5oECisEr/67494d3447838a49e35454aafa2f5e3a/Como_melhorar_fixed_ES.png) +![Como melhorar fixed ES](//images.ctfassets.net/alneenqid6w5/32jMVhuthv5CUK5oECisEr/67494d3447838a49e35454aafa2f5e3a/Como_melhorar_fixed_ES.png) diff --git a/docs/known-issues/es/admin-is-showing-image-extension-as-jpg-even-when-the-image-is-png.md b/docs/known-issues/es/admin-is-showing-image-extension-as-jpg-even-when-the-image-is-png.md index 09713ad8e..31c58ba0d 100644 --- a/docs/known-issues/es/admin-is-showing-image-extension-as-jpg-even-when-the-image-is-png.md +++ b/docs/known-issues/es/admin-is-showing-image-extension-as-jpg-even-when-the-image-is-png.md @@ -3,8 +3,8 @@ title: 'El administrador muestra la extensión de la imagen como .jpg incluso cu id: 1nVCuVnNjT7e1E9Cy0Veer status: PUBLISHED createdAt: 2022-02-02T18:48:49.607Z -updatedAt: 2022-11-25T21:48:51.993Z -publishedAt: 2022-11-25T21:48:51.993Z +updatedAt: 2024-02-16T20:26:18.176Z +publishedAt: 2024-02-16T20:26:18.176Z firstPublishedAt: 2022-02-02T18:48:49.929Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: el-administrador-muestra-la-extension-de-la-imagen-como-jpg-incluso-cuando-la-imagen-es-png locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 516269 --- diff --git a/docs/known-issues/es/admin-master-data-module-the-admin-search-engine-redirects-them-to-the-wrong-url.md b/docs/known-issues/es/admin-master-data-module-the-admin-search-engine-redirects-them-to-the-wrong-url.md new file mode 100644 index 000000000..8f714bc0d --- /dev/null +++ b/docs/known-issues/es/admin-master-data-module-the-admin-search-engine-redirects-them-to-the-wrong-url.md @@ -0,0 +1,57 @@ +--- +title: 'Módulo [Admin] Datos Maestros, el buscador del admin los redirige a una URL errónea.' +id: NPUIMi5uS5ngHZBeemIMe +status: PUBLISHED +createdAt: 2023-08-28T18:39:23.578Z +updatedAt: 2023-09-06T15:03:32.872Z +publishedAt: 2023-09-06T15:03:32.872Z +firstPublishedAt: 2023-08-28T18:39:24.558Z +contentType: knownIssue +productTeam: Admin +author: 2mXZkbi0oi061KicTExNjo +tag: Admin +slug: modulo-admin-datos-maestros-el-buscador-del-admin-los-redirige-a-una-url-erronea +locale: es +kiStatus: Fixed +internalReference: 889045 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +El módulo de Datos Maestros, el motor de búsqueda admin los redirige a la URL equivocada. + + +## + +## Simulación + + + +Pasos: +Admin > Buscar > Datos maestros > + + ![](https://vtexhelp.zendesk.com/attachments/token/DhvSEUDDmPjgGdIlWV4PJvh0A/?name=image.png) + + ![](https://vtexhelp.zendesk.com/attachments/token/9nUmLbZLPdCzBgvNziUi1WCvw/?name=image.png) + + +## + +## Workaround + + + +se puede acceder normalmente usando el menú lateral: +Admin > Tienda > Datos maestros + + ![](https://vtexhelp.zendesk.com/attachments/token/59KwJCdK91ol1f4edT4hjNBHQ/?name=image.png) + + + + + diff --git a/docs/known-issues/es/admin-review-global-search.md b/docs/known-issues/es/admin-review-global-search.md new file mode 100644 index 000000000..5f2712586 --- /dev/null +++ b/docs/known-issues/es/admin-review-global-search.md @@ -0,0 +1,50 @@ +--- +title: '[admin] revisar búsqueda global' +id: 1r83M4ug7WVoF1gb22NMh0 +status: PUBLISHED +createdAt: 2023-08-29T20:01:07.327Z +updatedAt: 2023-08-29T20:01:08.251Z +publishedAt: 2023-08-29T20:01:08.251Z +firstPublishedAt: 2023-08-29T20:01:08.251Z +contentType: knownIssue +productTeam: Admin +author: 2mXZkbi0oi061KicTExNjo +tag: Admin +slug: admin-revisar-busqueda-global +locale: es +kiStatus: Backlog +internalReference: 889993 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +la búsqueda global no encuentra información sobre "usuarios" + + +## + +## Simulación + + +Pasos: +Admin > búsqueda global > Datos maestros > Usuario + + ![](https://vtexhelp.zendesk.com/attachments/token/bT7SSj1ApVwcvNCxCwtOB8yJj/?name=image.png) + + +## + +## Workaround + + +es posible acceder directamente a través de la URL .com/admin/users + + + + + diff --git a/docs/known-issues/es/admin-timeout.md b/docs/known-issues/es/admin-timeout.md new file mode 100644 index 000000000..e7d22d78c --- /dev/null +++ b/docs/known-issues/es/admin-timeout.md @@ -0,0 +1,53 @@ +--- +title: 'Tiempo de espera de administración' +id: 6Kp2viMZSnmGucJnciDNKx +status: PUBLISHED +createdAt: 2024-06-17T18:07:48.342Z +updatedAt: 2024-06-17T18:07:49.170Z +publishedAt: 2024-06-17T18:07:49.170Z +firstPublishedAt: 2024-06-17T18:07:49.170Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: tiempo-de-espera-de-administracion +locale: es +kiStatus: Backlog +internalReference: 1051070 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +La aplicación de mensajes está recibiendo un error de tiempo de espera al azar y algunas páginas de administración pueden necesitar una actualización para funcionar correctamente. + +Esto puede estar relacionado con las consultas GraphQL. Normalmente verás errores en la ruta `/meta` o un tiempo de espera de la aplicación de mensajes relacionado con la consulta `translateWithDeps`. + + +## + +## Simulación + + +Intenta acceder a algunas páginas en el admin de una cuenta y aleatoriamente esta página puede recibir el error de abajo: + ![](https://vtexhelp.zendesk.com/attachments/token/zNzGxtaY5SszSHGFiKRMiCXda/?name=image.png) + + ![](https://vtexhelp.zendesk.com/attachments/token/KqbIgf2qqZIAdpYgXJcaiu5FJ/?name=image.png) + +Al actualizar la página todo debería volver a la normalidad + + + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/es/adress-without-country-disrupting-orderform-changes.md b/docs/known-issues/es/adress-without-country-disrupting-orderform-changes.md index 306f8d3f4..925902ead 100644 --- a/docs/known-issues/es/adress-without-country-disrupting-orderform-changes.md +++ b/docs/known-issues/es/adress-without-country-disrupting-orderform-changes.md @@ -3,8 +3,8 @@ title: 'Dirección sin país que interrumpe la ordenCambios de formulario' id: 3LfFmUaetyqZij8MCBJtcY status: PUBLISHED createdAt: 2022-05-16T19:58:42.987Z -updatedAt: 2022-11-25T21:52:11.051Z -publishedAt: 2022-11-25T21:52:11.051Z +updatedAt: 2024-02-16T20:23:23.949Z +publishedAt: 2024-02-16T20:23:23.949Z firstPublishedAt: 2022-05-16T19:58:43.429Z contentType: knownIssue productTeam: Checkout @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Checkout slug: direccion-sin-pais-que-interrumpe-la-ordencambios-de-formulario locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 579814 --- diff --git a/docs/known-issues/es/adyen-3ds2-double-request-generates-payment-authorization-denial.md b/docs/known-issues/es/adyen-3ds2-double-request-generates-payment-authorization-denial.md new file mode 100644 index 000000000..040a135bb --- /dev/null +++ b/docs/known-issues/es/adyen-3ds2-double-request-generates-payment-authorization-denial.md @@ -0,0 +1,55 @@ +--- +title: 'La doble solicitud de Adyen 3DS2 genera una denegación de autorización de pago' +id: 3yR8LzaUjclJ22PkAymvoe +status: PUBLISHED +createdAt: 2023-09-20T13:09:29.771Z +updatedAt: 2023-09-20T13:09:30.507Z +publishedAt: 2023-09-20T13:09:30.507Z +firstPublishedAt: 2023-09-20T13:09:30.507Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: la-doble-solicitud-de-adyen-3ds2-genera-una-denegacion-de-autorizacion-de-pago +locale: es +kiStatus: Backlog +internalReference: 884154 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Cuando la solicitud 3DS2 de Adyen se envía dos veces, obtiene un error en la respuesta y el pago se deniega automáticamente. + +Respuesta de autorización: + +`{"status":409, "errorCode": "704", "message": "solicitud ya procesada o en curso", "errorType": "validation"}` + +Tras el mensaje: + +`Respuesta no esperada [].` + +Este es un problema cuando el pago está realmente autorizado por Adyen pero como no hay liquidación por nuestra parte no podemos enviar una solicitud de reembolso. + + +## + +## Simulación + + +No hemos sido capaces de reproducir este escenario o encontrar un patrón hasta el momento. + + + +## Workaround + + +NA + + + + diff --git a/docs/known-issues/es/adyenv1-does-not-correctly-send-the-paymentmethodtype-for-amex-when-using-apple-pay.md b/docs/known-issues/es/adyenv1-does-not-correctly-send-the-paymentmethodtype-for-amex-when-using-apple-pay.md new file mode 100644 index 000000000..00f96dd1b --- /dev/null +++ b/docs/known-issues/es/adyenv1-does-not-correctly-send-the-paymentmethodtype-for-amex-when-using-apple-pay.md @@ -0,0 +1,48 @@ +--- +title: 'AdyenV1 no envía correctamente el paymentMethod.type para Amex cuando se utiliza Apple Pay.' +id: UCCG0Lwe3U6dO7MHwFebO +status: PUBLISHED +createdAt: 2023-10-17T14:58:27.621Z +updatedAt: 2023-10-17T14:58:28.348Z +publishedAt: 2023-10-17T14:58:28.348Z +firstPublishedAt: 2023-10-17T14:58:28.348Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: adyenv1-no-envia-correctamente-el-paymentmethodtype-para-amex-cuando-se-utiliza-apple-pay +locale: es +kiStatus: Backlog +internalReference: 920563 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Aunque Apple Pay permite al usuario realizar un pedido utilizando una tarjeta Amex, nuestro conector heredado AdyenV1 no es compatible con esta marca. + +En los registros de interacción, se observa que el campo` paymentMethod.type` se rellena con "scheme", lo que provoca un error de Adyen. + + +## + +## Simulación + + +Intento de realizar un pedido utilizando Apple Pay con una tarjeta Amex. La transacción será denegada + + + +## Workaround + + +N/A. + + + + + diff --git a/docs/known-issues/es/alert-for-fill-the-scheduled-delivery-selection-appears-only-once.md b/docs/known-issues/es/alert-for-fill-the-scheduled-delivery-selection-appears-only-once.md index 29c761621..fb6c31457 100644 --- a/docs/known-issues/es/alert-for-fill-the-scheduled-delivery-selection-appears-only-once.md +++ b/docs/known-issues/es/alert-for-fill-the-scheduled-delivery-selection-appears-only-once.md @@ -3,8 +3,8 @@ title: 'La alerta para llenar la selección de entrega programada aparece sólo id: f668KUV24RqlpUvDvoIEm status: PUBLISHED createdAt: 2022-04-25T14:49:29.983Z -updatedAt: 2022-11-25T21:51:08.681Z -publishedAt: 2022-11-25T21:51:08.681Z +updatedAt: 2024-02-16T20:26:02.010Z +publishedAt: 2024-02-16T20:26:02.010Z firstPublishedAt: 2022-04-25T14:49:30.465Z contentType: knownIssue productTeam: Checkout @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Checkout slug: la-alerta-para-llenar-la-seleccion-de-entrega-programada-aparece-solo-una-vez locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 565982 --- diff --git a/docs/known-issues/es/alt-attribute-not-showing-in-vtexcmcproductimage-zoomon-.md b/docs/known-issues/es/alt-attribute-not-showing-in-vtexcmcproductimage-zoomon-.md index 344624890..6d959d983 100644 --- a/docs/known-issues/es/alt-attribute-not-showing-in-vtexcmcproductimage-zoomon-.md +++ b/docs/known-issues/es/alt-attribute-not-showing-in-vtexcmcproductimage-zoomon-.md @@ -3,7 +3,7 @@ title: 'ALT attribute not showing in ' id: 4P1Eys9Q2WFddrMLQVDvM9 status: DRAFT createdAt: 2022-02-17T13:08:53.295Z -updatedAt: 2022-03-18T15:38:31.951Z +updatedAt: 2024-02-16T20:26:26.971Z publishedAt: firstPublishedAt: contentType: knownIssue @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Portal slug: alt-attribute-not-showing-in-vtexcmcproductimage-zoomon- locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 526563 --- diff --git a/docs/known-issues/es/amazon-category-implementation.md b/docs/known-issues/es/amazon-category-implementation.md index 5f93e939b..9cb1931ee 100644 --- a/docs/known-issues/es/amazon-category-implementation.md +++ b/docs/known-issues/es/amazon-category-implementation.md @@ -3,8 +3,8 @@ title: 'Implementación de la categoría de Amazon' id: 5drX2V0avfk1X2llMyTlK1 status: PUBLISHED createdAt: 2022-03-25T11:33:04.920Z -updatedAt: 2022-12-02T18:00:24.056Z -publishedAt: 2022-12-02T18:00:24.056Z +updatedAt: 2024-02-16T20:24:37.027Z +publishedAt: 2024-02-16T20:24:37.027Z firstPublishedAt: 2022-03-25T11:33:15.226Z contentType: knownIssue productTeam: Connections @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Connections slug: implementacion-de-la-categoria-de-amazon locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 549924 --- diff --git a/docs/known-issues/es/amazon-error-code-13013-while-sending-product-to-amazon-marketplace.md b/docs/known-issues/es/amazon-error-code-13013-while-sending-product-to-amazon-marketplace.md new file mode 100644 index 000000000..6a0893ec8 --- /dev/null +++ b/docs/known-issues/es/amazon-error-code-13013-while-sending-product-to-amazon-marketplace.md @@ -0,0 +1,52 @@ +--- +title: '[Amazon] Código de error 13013 al enviar un producto al mercado de Amazon' +id: 5bmPQ4Jzi8HvoDoTaDFv9b +status: PUBLISHED +createdAt: 2023-10-27T11:24:52.357Z +updatedAt: 2023-12-18T17:35:20.302Z +publishedAt: 2023-12-18T17:35:20.302Z +firstPublishedAt: 2023-10-27T11:24:53.258Z +contentType: knownIssue +productTeam: Connections +author: 2mXZkbi0oi061KicTExNjo +tag: Connections +slug: amazon-codigo-de-error-13013-al-enviar-un-producto-al-mercado-de-amazon +locale: es +kiStatus: Fixed +internalReference: 926656 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + + +Actualmente tenemos un problema al tratar de exportar productos para el mercado de Amazon, hay algunos casos Amazon devuelve un error 13013. pero el error a veces no se registra en el menú Puente, y algunos productos se mantiene con el estado de éxito, pero cuando en realidad tienen el error de abajo + + + "code": "13013", "message": "Não há registo do código SKU correspondente a esta atualização em sua conta. Esto suele ocurrir cuando hay otros problemas con el código SKU.", "severity": "ERROR", + + + +## + +## Simulación + + + +Dentro del menú de productos puente, es posible que vea un error, mostrando el código de error 13013, o cualquier otro mensaje, pero al comprobar el Portal de Amazon que SKU podría no ser exportado a Amazon. + + + +## Workaround + + +¿Existe alguna solución para este error? En caso afirmativo, descríbala aquí. En caso negativo, escriba "N/A" o "No hay solución disponible". No elimine esta sección si no hay solución, por favor. + + + + + diff --git a/docs/known-issues/es/amazon-error-in-the-update-flow-sku-is-not-being-logged-into-the-bridge.md b/docs/known-issues/es/amazon-error-in-the-update-flow-sku-is-not-being-logged-into-the-bridge.md new file mode 100644 index 000000000..39ee89d2e --- /dev/null +++ b/docs/known-issues/es/amazon-error-in-the-update-flow-sku-is-not-being-logged-into-the-bridge.md @@ -0,0 +1,54 @@ +--- +title: '[Amazon] Error en el flujo de actualización sku no se está registrando en el puente' +id: 1oBkaT6GWZfhB4t2Qpn6c0 +status: PUBLISHED +createdAt: 2024-02-27T19:40:49.825Z +updatedAt: 2024-02-27T19:40:50.483Z +publishedAt: 2024-02-27T19:40:50.483Z +firstPublishedAt: 2024-02-27T19:40:50.483Z +contentType: knownIssue +productTeam: Connections +author: 2mXZkbi0oi061KicTExNjo +tag: Connections +slug: amazon-error-en-el-flujo-de-actualizacion-sku-no-se-esta-registrando-en-el-puente +locale: es +kiStatus: Backlog +internalReference: 990197 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Error en el flujo de actualización sku no se está registrando en el puente + +**Mercado:Amazon +**Causa: Producto + + +1. no sucede con todos los skus; + + +## + +## Simulación + + +Admin > Mercado > Productos > Amazon + + ![](https://vtexhelp.zendesk.com/attachments/token/l7i4mRjrhA0eo5BWd92YCS46m/?name=image.png) + + +## + +## Workaround + + +Reprocesar SKU + + + + diff --git a/docs/known-issues/es/amazon-global-category-not-working.md b/docs/known-issues/es/amazon-global-category-not-working.md index e53d66d58..8d2702651 100644 --- a/docs/known-issues/es/amazon-global-category-not-working.md +++ b/docs/known-issues/es/amazon-global-category-not-working.md @@ -3,8 +3,8 @@ title: 'La categoría global de Amazon no funciona' id: 4xG37vNjH3XWVdb57w6zzV status: PUBLISHED createdAt: 2022-08-12T11:49:47.214Z -updatedAt: 2022-12-02T18:32:25.769Z -publishedAt: 2022-12-02T18:32:25.769Z +updatedAt: 2024-02-16T20:25:10.435Z +publishedAt: 2024-02-16T20:25:10.435Z firstPublishedAt: 2022-08-12T11:49:47.743Z contentType: knownIssue productTeam: Connections @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Connections slug: la-categoria-global-de-amazon-no-funciona locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 634199 --- diff --git a/docs/known-issues/es/amazon-integration-attribute-number-of-itens.md b/docs/known-issues/es/amazon-integration-attribute-number-of-itens.md index f5b53ce88..bef1e9079 100644 --- a/docs/known-issues/es/amazon-integration-attribute-number-of-itens.md +++ b/docs/known-issues/es/amazon-integration-attribute-number-of-itens.md @@ -3,8 +3,8 @@ title: 'Atributo de integración de Amazon Número de itens' id: 75Afw210mMY9h6dbk3AV8V status: PUBLISHED createdAt: 2022-04-07T12:18:04.361Z -updatedAt: 2022-11-25T21:56:13.168Z -publishedAt: 2022-11-25T21:56:13.168Z +updatedAt: 2024-02-16T20:25:56.485Z +publishedAt: 2024-02-16T20:25:56.485Z firstPublishedAt: 2022-04-07T12:18:05.650Z contentType: knownIssue productTeam: Connections @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Connections slug: atributo-de-integracion-de-amazon-numero-de-itens locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 557788 --- diff --git a/docs/known-issues/es/amazon-integration-stock-reservations-for-kits.md b/docs/known-issues/es/amazon-integration-stock-reservations-for-kits.md index 095eb0853..560e74009 100644 --- a/docs/known-issues/es/amazon-integration-stock-reservations-for-kits.md +++ b/docs/known-issues/es/amazon-integration-stock-reservations-for-kits.md @@ -3,8 +3,8 @@ title: 'Integración de Amazon reservas de stock para KITS' id: 6ZEvHuGCOEcuQTya1oDOyu status: PUBLISHED createdAt: 2023-05-22T14:28:54.846Z -updatedAt: 2023-05-22T14:28:55.337Z -publishedAt: 2023-05-22T14:28:55.337Z +updatedAt: 2023-09-27T14:37:26.343Z +publishedAt: 2023-09-27T14:37:26.343Z firstPublishedAt: 2023-05-22T14:28:55.337Z contentType: knownIssue productTeam: Connections @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Connections slug: integracion-de-amazon-reservas-de-stock-para-kits locale: es -kiStatus: Backlog +kiStatus: Fixed internalReference: 829583 --- diff --git a/docs/known-issues/es/amazoncasacaso-erros-de-rastreamento.md b/docs/known-issues/es/amazoncasacaso-erros-de-rastreamento.md index 63242acfb..9c7cc1c47 100644 --- a/docs/known-issues/es/amazoncasacaso-erros-de-rastreamento.md +++ b/docs/known-issues/es/amazoncasacaso-erros-de-rastreamento.md @@ -3,8 +3,8 @@ title: '[Amazon][casacaso] - Erros de rastreamento' id: 6a8QqrvjiQBBI2EM22581P status: PUBLISHED createdAt: 2022-03-10T17:59:48.309Z -updatedAt: 2022-11-25T21:57:04.066Z -publishedAt: 2022-11-25T21:57:04.066Z +updatedAt: 2023-08-16T12:26:16.960Z +publishedAt: 2023-08-16T12:26:16.960Z firstPublishedAt: 2022-03-10T17:59:48.640Z contentType: knownIssue productTeam: Connections @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Connections slug: amazoncasacaso-erros-de-rastreamento locale: es -kiStatus: Backlog +kiStatus: Fixed internalReference: 360564 --- @@ -23,17 +23,18 @@ internalReference: 360564
-En algunos casos, el flujo de trabajo de seguimiento de Amazon no funciona. +Estamos teniendo problemas en algunos casos en los que el flujo de trabajo de seguimiento para Amazon no está funcionando. +## ## Simulación -El siguiente mensaje se muestra en la interfaz de usuario del puente para el seguimiento del menú: +El siguiente mensaje se muestra en la interfaz de bridge para el menú de seguimiento: -Las cantidades proporcionadas para el ID del pedido (XXXXXXXXXXXX) eran superiores a las cantidades que podían satisfacerse. Revisar la cantidad del informe de pedidos y tener en cuenta los productos que se han cancelado o que ya se han cerrado +Las cantidades proporcionadas para el ID de pedido (XXXXXXXXXXXX) eran superiores a las cantidades que se podían cumplir. Revise la cantidad del informe del pedido y tenga en cuenta los productos que se han cancelado o que ya se han cerrado. @@ -42,3 +43,7 @@ Las cantidades proporcionadas para el ID del pedido (XXXXXXXXXXXX) eran superior N/A + + + + diff --git a/docs/known-issues/es/api-shipping-estimate-returns-wrong-info-when-sc-is-null.md b/docs/known-issues/es/api-shipping-estimate-returns-wrong-info-when-sc-is-null.md index b20a961e9..6db522e89 100644 --- a/docs/known-issues/es/api-shipping-estimate-returns-wrong-info-when-sc-is-null.md +++ b/docs/known-issues/es/api-shipping-estimate-returns-wrong-info-when-sc-is-null.md @@ -3,8 +3,8 @@ title: 'La API Shipping Estimate devuelve información errónea cuando la SC es id: 6bxlw1nQ27JGbiOmNbgyn2 status: PUBLISHED createdAt: 2022-04-01T23:33:47.015Z -updatedAt: 2022-11-25T21:59:23.170Z -publishedAt: 2022-11-25T21:59:23.170Z +updatedAt: 2024-07-01T18:48:14.728Z +publishedAt: 2024-07-01T18:48:14.728Z firstPublishedAt: 2022-05-18T18:27:53.441Z contentType: knownIssue productTeam: Logistics @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Logistics slug: la-api-shipping-estimate-devuelve-informacion-erronea-cuando-la-sc-es-nula locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 554948 --- diff --git a/docs/known-issues/es/api-to-list-pickup-points-does-not-return-additionalinfo-field.md b/docs/known-issues/es/api-to-list-pickup-points-does-not-return-additionalinfo-field.md index b7c8d5db0..f07720a3c 100644 --- a/docs/known-issues/es/api-to-list-pickup-points-does-not-return-additionalinfo-field.md +++ b/docs/known-issues/es/api-to-list-pickup-points-does-not-return-additionalinfo-field.md @@ -3,8 +3,8 @@ title: 'La API para listar los puntos de recogida no devuelve el campo additiona id: 5YY5srSA2ZRiOSZiMY9UF9 status: PUBLISHED createdAt: 2022-09-02T12:09:09.980Z -updatedAt: 2022-11-25T21:50:17.504Z -publishedAt: 2022-11-25T21:50:17.504Z +updatedAt: 2024-02-16T20:24:50.684Z +publishedAt: 2024-02-16T20:24:50.684Z firstPublishedAt: 2022-09-02T12:09:10.777Z contentType: knownIssue productTeam: Checkout @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Checkout slug: la-api-para-listar-los-puntos-de-recogida-no-devuelve-el-campo-additionalinfo locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 650714 --- diff --git a/docs/known-issues/es/app-settings-are-not-erased-when-you-delete-the-app.md b/docs/known-issues/es/app-settings-are-not-erased-when-you-delete-the-app.md new file mode 100644 index 000000000..300ed6585 --- /dev/null +++ b/docs/known-issues/es/app-settings-are-not-erased-when-you-delete-the-app.md @@ -0,0 +1,59 @@ +--- +title: 'La configuración de la aplicación no se borra al eliminarla.' +id: 7KXfKLgbc3UDeDSsCgT0Sk +status: PUBLISHED +createdAt: 2024-07-15T22:29:24.058Z +updatedAt: 2024-07-15T22:29:24.867Z +publishedAt: 2024-07-15T22:29:24.867Z +firstPublishedAt: 2024-07-15T22:29:24.867Z +contentType: knownIssue +productTeam: Apps +author: 2mXZkbi0oi061KicTExNjo +tag: Apps +slug: la-configuracion-de-la-aplicacion-no-se-borra-al-eliminarla +locale: es +kiStatus: Backlog +internalReference: 1065954 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + + +## Simulación + + + +- Vaya a la "App Store"; +- Selecciona la app; +- Haz clic en "Obtener app"; +- Haz clic en "Instalar app"; +- Sigue las instrucciones para instalar la aplicación; +- Rellene los ajustes (si procede) y "Guardar"; +- Haga clic en "Eliminar". Aparecerá el siguiente mensaje: + ![](https://vtexhelp.zendesk.com/attachments/token/kM5EhsfVaHLlISckht8rRYumU/?name=image.png) + +> ¿Desea eliminar la aplicación X? +> +> ¿Está seguro de que desea eliminar esta aplicación? Se perderán todas las configuraciones guardadas en todos los espacios de trabajo y la aplicación se eliminará de la lista de aplicaciones. + +- Haz clic de nuevo en "Eliminar" para confirmar. La aplicación se eliminará; +- Vuelve a los primeros pasos e instala la misma aplicación; +- Compruebe su configuración, y vea que la información no ha sido borrada como se esperaba (la información previamente rellenada aparecerá allí). + + + +## Workaround + + +No hay ninguna solución disponible. Pero puedes poner información ficticia. + + + + + + diff --git a/docs/known-issues/es/apply-the-discount-to-the-most-expensive-items-ui-not-saving-data.md b/docs/known-issues/es/apply-the-discount-to-the-most-expensive-items-ui-not-saving-data.md new file mode 100644 index 000000000..26eb093a4 --- /dev/null +++ b/docs/known-issues/es/apply-the-discount-to-the-most-expensive-items-ui-not-saving-data.md @@ -0,0 +1,54 @@ +--- +title: 'Aplicar el descuento a los artículos más caros - UI no ahorrar datos.' +id: 6VQuVOAtzbA6OyjDEi2bHh +status: PUBLISHED +createdAt: 2024-04-03T17:29:36.171Z +updatedAt: 2024-04-03T17:29:37.024Z +publishedAt: 2024-04-03T17:29:37.024Z +firstPublishedAt: 2024-04-03T17:29:37.024Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: aplicar-el-descuento-a-los-articulos-mas-caros-ui-no-ahorrar-datos +locale: es +kiStatus: Backlog +internalReference: 1011071 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Al utilizar la interfaz de usuario de promociones, al intentar guardar manualmente la opción "Aplicar a los artículos más caros" no funcionará y el selector permanecerá en la opción de tipo más barato. + + ![](https://vtexhelp.zendesk.com/attachments/token/ofDGJuHHbNRwvbYDMOSSCznvB/?name=image.png) + + +## + +## Simulación + + +1 - Ir a la interfaz de usuario de promociones: https://account_name.myvtex.com/admin/promotions + +2 - En la interfaz de promociones, seleccione la opción "Aplicar el descuento a los artículos más caros". + +3 - Guarde la promoción + +4 - Acceda de nuevo a ella, en su lugar se seleccionará la casilla de aplicar a la opción más barata. + + + +## Workaround + + +Utilice la API de guardar promociones en su lugar https://developers.vtex.com/docs/api-reference/promotions-and-taxes-api#post-/api/rnb/pvt/calculatorconfiguration + + + + + diff --git a/docs/known-issues/es/approved-skus-spreadsheet-not-showing-price.md b/docs/known-issues/es/approved-skus-spreadsheet-not-showing-price.md index 8a9ceb8de..50ee62f17 100644 --- a/docs/known-issues/es/approved-skus-spreadsheet-not-showing-price.md +++ b/docs/known-issues/es/approved-skus-spreadsheet-not-showing-price.md @@ -3,8 +3,8 @@ title: 'La hoja de cálculo de Skus aprobados no muestra el precio' id: 3nWwzGYX1Ys0rKkoSZZpdz status: PUBLISHED createdAt: 2022-03-29T19:22:12.977Z -updatedAt: 2022-11-25T22:00:49.862Z -publishedAt: 2022-11-25T22:00:49.862Z +updatedAt: 2024-02-16T20:23:36.636Z +publishedAt: 2024-02-16T20:23:36.636Z firstPublishedAt: 2022-03-29T19:22:13.346Z contentType: knownIssue productTeam: Marketplace @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Marketplace slug: la-hoja-de-calculo-de-skus-aprobados-no-muestra-el-precio locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 552155 --- diff --git a/docs/known-issues/es/attachents-api-doesnt-allow-null-domainvalues-and-it-should.md b/docs/known-issues/es/attachents-api-doesnt-allow-null-domainvalues-and-it-should.md new file mode 100644 index 000000000..3e3333649 --- /dev/null +++ b/docs/known-issues/es/attachents-api-doesnt-allow-null-domainvalues-and-it-should.md @@ -0,0 +1,70 @@ +--- +title: 'La API de Attachents no permite "domainValues" nulos (y debería)' +id: 7KMb6nh0ulcWdEfz7USbPg +status: PUBLISHED +createdAt: 2023-09-11T19:02:51.514Z +updatedAt: 2023-09-11T19:02:52.164Z +publishedAt: 2023-09-11T19:02:52.164Z +firstPublishedAt: 2023-09-11T19:02:52.164Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: la-api-de-attachents-no-permite-domainvalues-nulos-y-deberia +locale: es +kiStatus: Backlog +internalReference: 897480 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Las solicitudes de actualización para la API /api/catalog/pvt/attachment/ no están permitiendo actualizaciones para el campo Valor del dominio como valor nulo. + +Este campo es nullable, por lo que esta respuesta de la API está respondiendo incorrectamente con: + +`{` +` "Mensaje": "DomainValues in Domain at position 1 can not be null or empty value"` +`}` + + +## + +## Simulación + + +1 - Crear un archivo adjunto mediante la interfaz de usuario o la API: https://help.vtex.com/pt/tutorial/cadastrar-um-anexo--7zHMUpuoQE4cAskqEUWScU + +2 - intente actualizarlo enviando el campo domainValue como null, por ejemplo: + +`{` +` "Id": 123,` +` "Nombre": "payload con dominio nulo",` +` "IsRequired": true,` +` "IsActive": true,` +` "Domains": [` +` {` +` "FieldName": "Basic test",` +` "MaxCaracters": "354534",` +` "DomainValues": ""` +` }` +` ]` +`}` + +3 - se le mostrará un tipo de respuesta "Solicitud incorrecta", cuando en realidad debería aceptar valores nulos para este campo. + + + +## Workaround + + +Actualice los valores permitidos manualmente, vía UI o créelos ya nulos (el método POST funciona, el PUT no). + + + + + diff --git a/docs/known-issues/es/attachment-update-and-create-api-validation-on-field-domainvalues-not-working.md b/docs/known-issues/es/attachment-update-and-create-api-validation-on-field-domainvalues-not-working.md index 4d5438c75..662bf6686 100644 --- a/docs/known-issues/es/attachment-update-and-create-api-validation-on-field-domainvalues-not-working.md +++ b/docs/known-issues/es/attachment-update-and-create-api-validation-on-field-domainvalues-not-working.md @@ -3,8 +3,8 @@ title: 'La validación de la API de actualización y creación de archivos adjun id: 1NAwwi7C65xM2G61uaTLrB status: PUBLISHED createdAt: 2023-02-09T16:10:03.814Z -updatedAt: 2023-02-09T16:10:04.449Z -publishedAt: 2023-02-09T16:10:04.449Z +updatedAt: 2024-07-01T18:48:48.654Z +publishedAt: 2024-07-01T18:48:48.654Z firstPublishedAt: 2023-02-09T16:10:04.449Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: la-validacion-de-la-api-de-actualizacion-y-creacion-de-archivos-adjuntos-en-el-campo-domainvalues-no-funciona locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 751091 --- diff --git a/docs/known-issues/es/attachment-validation-only-in-the-marketplace-when-adding-an-item-from-a-seller-with-attachment.md b/docs/known-issues/es/attachment-validation-only-in-the-marketplace-when-adding-an-item-from-a-seller-with-attachment.md new file mode 100644 index 000000000..0a48a927a --- /dev/null +++ b/docs/known-issues/es/attachment-validation-only-in-the-marketplace-when-adding-an-item-from-a-seller-with-attachment.md @@ -0,0 +1,65 @@ +--- +title: 'Validación de adjuntos sólo en el mercado al añadir un artículo de un vendedor con adjunto.' +id: 638N4urP08NY7v8jdH7U5N +status: PUBLISHED +createdAt: 2023-12-22T18:18:59.194Z +updatedAt: 2023-12-22T18:18:59.909Z +publishedAt: 2023-12-22T18:18:59.909Z +firstPublishedAt: 2023-12-22T18:18:59.909Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: validacion-de-adjuntos-solo-en-el-mercado-al-anadir-un-articulo-de-un-vendedor-con-adjunto +locale: es +kiStatus: Backlog +internalReference: 957343 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Añadir un artículo de un vendedor con un archivo adjunto en la misma solicitud de API, la validación de archivos adjuntos se produce sólo en el mercado. + +**Escenario 1:** +Si el marketplace tiene el mismo nombre de adjunto y las claves difieren de las del vendedor, se mostrará el mensaje de error "Item attachment has an invalid value for key", y el artículo no se añadirá al carrito. + +**Escenario 2:** +Si el marketplace no tiene el mismo adjunto, se mostrará el mensaje de error "El nombre del adjunto no es válido", y el artículo no se añadirá al carrito. + +Este comportamiento ocurre en ambas APIs para añadir artículos: Añadir artículos al carrito y Manejar artículos del carrito. + + +## + +## Simulación + + + +- Configurar el mismo adjunto en el marketplace y vendedor con diferentes claves de campo; +- Asociar con un artículo; +- Añadir el artículo a través de Añadir artículos del carrito o Manejar artículos del carrito, con archivos adjuntos. + + +- Configurar un anexo en el vendedor y asociarlo a un artículo; +- Añadir el artículo a través de Añadir artículos del carro o Gestionar artículos del carro, con archivos adjuntos. + + + +## Workaround + + + +- Añada el artículo primero y el adjunto después en solicitudes diferentes. Para enviar el adjunto, puede + - enviar los archivos adjuntos a través de Manejar artículos del carrito; + - enviar los archivos adjuntos a través de Añadir un archivo adjunto a un artículo, por ejemplo: + + curl --location 'https://{accountName}.{environment}.com.br/api/checkout/pub/orderForm/{orderFormId}/items/{itemIndex}/attachments/{attachmentName}' \--header 'Content-Type: application/json' \--data '{"content": { "key": "value" }, "noSplitItem": true}' + + + + diff --git a/docs/known-issues/es/attachments-permitted-values-are-not-updated-when-its-added-to-items.md b/docs/known-issues/es/attachments-permitted-values-are-not-updated-when-its-added-to-items.md new file mode 100644 index 000000000..fa86a36cf --- /dev/null +++ b/docs/known-issues/es/attachments-permitted-values-are-not-updated-when-its-added-to-items.md @@ -0,0 +1,49 @@ +--- +title: 'Los valores permitidos de los anexos no se actualizan cuando se añaden a los artículos.' +id: 1JjFJJGsUaLWvthJ7kxSBw +status: PUBLISHED +createdAt: 2023-10-17T20:16:40.973Z +updatedAt: 2023-10-17T20:16:41.571Z +publishedAt: 2023-10-17T20:16:41.571Z +firstPublishedAt: 2023-10-17T20:16:41.571Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: los-valores-permitidos-de-los-anexos-no-se-actualizan-cuando-se-anaden-a-los-articulos +locale: es +kiStatus: Backlog +internalReference: 920970 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Los valores permitidos del adjunto no se actualizan si se añadió a un artículo antes de cambiar sus valores en el admin. Esto provocará un error en el carrito con el mensaje "Imposible comunicarse con el vendedor". + + +## + +## Simulación + + + +- Crear un archivo adjunto con los valores permitidos; +- Añadir un elemento con el adjunto; +- Cambiar los valores permitidos del adjunto; +- Actualizar el carrito. + + +## + +## Workaround + + +N/A + + + diff --git a/docs/known-issues/es/attribute-melishippingmode-not-being-updated-in-meli-integration.md b/docs/known-issues/es/attribute-melishippingmode-not-being-updated-in-meli-integration.md new file mode 100644 index 000000000..80cd5f1b9 --- /dev/null +++ b/docs/known-issues/es/attribute-melishippingmode-not-being-updated-in-meli-integration.md @@ -0,0 +1,51 @@ +--- +title: 'El atributo meli_shipping_mode no se actualiza en la integración MELI' +id: 7DMsCqv2AsOEsL3LGLhxWq +status: PUBLISHED +createdAt: 2023-08-03T10:19:05.524Z +updatedAt: 2024-06-10T13:38:07.225Z +publishedAt: 2024-06-10T13:38:07.225Z +firstPublishedAt: 2023-08-03T10:19:06.574Z +contentType: knownIssue +productTeam: Connections +author: 2mXZkbi0oi061KicTExNjo +tag: Connections +slug: el-atributo-melishippingmode-no-se-actualiza-en-la-integracion-meli +locale: es +kiStatus: Fixed +internalReference: 873993 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + + +Actualmente tenemos un problema con el atributo del producto llamado "meli_shipping_mode" que no se está actualizando en la integración MELI + + +## + +## Simulación + + + +Dentro de la especificación del producto, el vendedor puede utilizar el atributo "meli_shipping_mode" y establecer ME1 o ME2 para definir la estrategia de envío en MELI. + +Pero actualmente sólo podemos enviar este valor al crear el SKU en MELI, y no estamos actualizando con el valor correcto. + + + + +## Workaround + + +n/a + + + + + diff --git a/docs/known-issues/es/audit-pricing-logs-showing-unknow-information.md b/docs/known-issues/es/audit-pricing-logs-showing-unknow-information.md new file mode 100644 index 000000000..577999bee --- /dev/null +++ b/docs/known-issues/es/audit-pricing-logs-showing-unknow-information.md @@ -0,0 +1,49 @@ +--- +title: 'Registros de precios de auditoría que muestran información "desconocida".' +id: 7b8UDsiBo7VOHCN3pgcfd0 +status: PUBLISHED +createdAt: 2023-07-05T18:51:22.120Z +updatedAt: 2023-07-05T18:51:22.566Z +publishedAt: 2023-07-05T18:51:22.566Z +firstPublishedAt: 2023-07-05T18:51:22.566Z +contentType: knownIssue +productTeam: Pricing & Promotions +author: 2mXZkbi0oi061KicTExNjo +tag: Pricing & Promotions +slug: registros-de-precios-de-auditoria-que-muestran-informacion-desconocida +locale: es +kiStatus: Backlog +internalReference: 856420 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Algunas acciones de usuario relativas a modificaciones de precios se están registrando en el módulo de auditoría como "desconocidas". + + +## + +## Simulación + + + +1. El comerciante realiza algunas modificaciones en el módulo de precios. +2. Algunas acciones se registrarán correctamente en la auditoría. +3. 3. Compruebe que algunas acciones se registrarán con los campos "Acción" y "Detalles del evento" configurados como "desconocidos". + + + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/es/authorization-status-is-stuck-for-asynchronous-transactions-with-2-or-more-payments-when-the-first-one-is-canceled.md b/docs/known-issues/es/authorization-status-is-stuck-for-asynchronous-transactions-with-2-or-more-payments-when-the-first-one-is-canceled.md new file mode 100644 index 000000000..96db2e179 --- /dev/null +++ b/docs/known-issues/es/authorization-status-is-stuck-for-asynchronous-transactions-with-2-or-more-payments-when-the-first-one-is-canceled.md @@ -0,0 +1,46 @@ +--- +title: 'El estado de autorización se bloquea para transacciones asíncronas con 2 o más pagos cuando se cancela el primero.' +id: 7kEU8P6lkSQYZWzgaC16nY +status: PUBLISHED +createdAt: 2023-11-02T15:49:18.723Z +updatedAt: 2023-11-02T19:37:18.326Z +publishedAt: 2023-11-02T19:37:18.326Z +firstPublishedAt: 2023-11-02T15:49:19.524Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: el-estado-de-autorizacion-se-bloquea-para-transacciones-asincronas-con-2-o-mas-pagos-cuando-se-cancela-el-primero +locale: es +kiStatus: Backlog +internalReference: 929517 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Cuando una transacción tiene múltiples pagos y se vuelve asíncrona debido al modo Sherlock o Defensa, y si el primer intento de autorización de pago falla, puede resultar en que los otros pagos se queden atascados en un estado "Autorizado". Esto se debe a que se cancela toda la transacción, pero nuestro trabajador no lo reconoce y procede con un intento de autorización para el segundo pago. En consecuencia, el segundo pago no puede ser cancelado, ya que la transacción ya ha sido cancelada, y no permite una solicitud de cancelación. + + +## + +## Simulación + + +Cree una transacción con dos pagos, en la que esté activado el Modo Defensa o cualquier otra característica que haga que la transacción sea asíncrona. A continuación, utilice un conector de proveedor personalizado para rechazar el primer intento de autorización de pago mientras aprueba el otro. + + + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/es/auto-approve-api-accepts-any-values.md b/docs/known-issues/es/auto-approve-api-accepts-any-values.md index 1a810aebe..e7327f67c 100644 --- a/docs/known-issues/es/auto-approve-api-accepts-any-values.md +++ b/docs/known-issues/es/auto-approve-api-accepts-any-values.md @@ -3,8 +3,8 @@ title: 'La API de aprobación automática acepta cualquier valor' id: kLl4mtwKPPqW6jk5hZMWs status: PUBLISHED createdAt: 2022-12-12T14:18:51.059Z -updatedAt: 2022-12-12T14:18:51.733Z -publishedAt: 2022-12-12T14:18:51.733Z +updatedAt: 2024-02-16T20:27:19.981Z +publishedAt: 2024-02-16T20:27:19.981Z firstPublishedAt: 2022-12-12T14:18:51.733Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: la-api-de-aprobacion-automatica-acepta-cualquier-valor locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 713704 --- diff --git a/docs/known-issues/es/autocomplete-bringing-suggestion-products-shown-with-delay.md b/docs/known-issues/es/autocomplete-bringing-suggestion-products-shown-with-delay.md index 9b2af53df..e65da5c0a 100644 --- a/docs/known-issues/es/autocomplete-bringing-suggestion-products-shown-with-delay.md +++ b/docs/known-issues/es/autocomplete-bringing-suggestion-products-shown-with-delay.md @@ -3,8 +3,8 @@ title: 'Autocompletar trayendo productos de sugerencia mostrados con retraso' id: 26ydVkjgikjeBq8Jxuh0Vr status: PUBLISHED createdAt: 2022-07-12T12:21:25.537Z -updatedAt: 2023-02-08T13:50:52.209Z -publishedAt: 2023-02-08T13:50:52.209Z +updatedAt: 2024-07-01T18:48:28.298Z +publishedAt: 2024-07-01T18:48:28.298Z firstPublishedAt: 2022-07-12T12:21:26.029Z contentType: knownIssue productTeam: Intelligent Search @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Intelligent Search slug: autocompletar-trayendo-productos-de-sugerencia-mostrados-con-retraso locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 615616 --- diff --git a/docs/known-issues/es/autocomplete-not-answering-to-cold-starts.md b/docs/known-issues/es/autocomplete-not-answering-to-cold-starts.md index 9f873fffb..fb1eaf7bc 100644 --- a/docs/known-issues/es/autocomplete-not-answering-to-cold-starts.md +++ b/docs/known-issues/es/autocomplete-not-answering-to-cold-starts.md @@ -1,18 +1,18 @@ --- -title: 'El autocompletado no responde a los arranques en frío' +title: 'Autocompletar no responde al arranque en frío' id: 2lgYjT8lmFIvLV3vKOXKmt status: PUBLISHED createdAt: 2022-02-23T22:01:05.141Z -updatedAt: 2022-11-25T21:58:01.186Z -publishedAt: 2022-11-25T21:58:01.186Z +updatedAt: 2024-03-14T18:48:50.406Z +publishedAt: 2024-03-14T18:48:50.406Z firstPublishedAt: 2022-02-23T22:01:05.666Z contentType: knownIssue productTeam: Intelligent Search author: 2mXZkbi0oi061KicTExNjo tag: Intelligent Search -slug: el-autocompletado-no-responde-a-los-arranques-en-frio +slug: autocompletar-no-responde-al-arranque-en-frio locale: es -kiStatus: Backlog +kiStatus: Fixed internalReference: 418573 --- @@ -23,10 +23,11 @@ internalReference: 418573
-La función de búsqueda inteligente conocida como **autocompletar** no funciona en algunas tiendas nuevas incluso después de ejecutar un proceso interno llamado _inicio en frío_. +La función de búsqueda inteligente conocida como **autocompletar** no funciona en algunas tiendas nuevas incluso después de ejecutar un proceso interno llamado _cold start_. +## ## Simulación @@ -38,5 +39,8 @@ N/A. ## Workaround -Actualmente no hay una solución para este problema conocido, pero la función de autocompletar funciona correctamente y seguirá aprendiendo en función de la experiencia de los usuarios, lo que significa que un tiempo después de la puesta en marcha funcionará bien para las nuevas cuentas. +Actualmente no existe una solución para este problema conocido, pero la función de autocompletar funciona correctamente y seguirá aprendiendo en función de la experiencia de los usuarios, lo que significa que un tiempo después de la puesta en marcha funcionará correctamente para las cuentas nuevas. + + + diff --git a/docs/known-issues/es/autocomplete-suggestion-api-removes-the-dot-from-the-product-name.md b/docs/known-issues/es/autocomplete-suggestion-api-removes-the-dot-from-the-product-name.md new file mode 100644 index 000000000..6ca0c1abd --- /dev/null +++ b/docs/known-issues/es/autocomplete-suggestion-api-removes-the-dot-from-the-product-name.md @@ -0,0 +1,53 @@ +--- +title: 'La API de sugerencia de autocompletar elimina el punto "." del nombre del producto' +id: 55185IvERIwGQ3kH6H510O +status: PUBLISHED +createdAt: 2024-04-10T13:58:51.138Z +updatedAt: 2024-04-10T13:58:52.084Z +publishedAt: 2024-04-10T13:58:52.084Z +firstPublishedAt: 2024-04-10T13:58:52.084Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: la-api-de-sugerencia-de-autocompletar-elimina-el-punto-del-nombre-del-producto +locale: es +kiStatus: Backlog +internalReference: 1014701 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Este problema se produce cuando se busca un término y la sugerencia de autocompletar devuelve el nombre del producto sin el carácter de punto ".", aunque exista en el nombre del producto, lo que da lugar a resultados de búsqueda incorrectos. + + +## + +## Simulación + + + +1. GET` https://..com.br/api/io/_v/api/intelligent-search/autocomplete_suggestions?query=`. +2. Observa las sugerencias de autocompletar que te proporciona el sistema. +3. Observe que falta el carácter punto en el nombre del producto seleccionado. + +Por ejemplo, si se busca el término "auriculares" en la API de sugerencias de autocompletar, los resultados de la sugerencia, si contienen un punto en el nombre, se mostrarán como "Auriculares Bluetooth 5 0" en lugar de tener el punto en el número "5.0". El formato correcto debería ser "Auriculares Bluetooth 5.0". + +Cuando se utilice esta sugerencia en la API product_search, no devolverá resultados. + + + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/es/automatic-field-doesnt-calculate-the-field-correctly-when-set-to-calculate-during-the-first-hour-of-the-day.md b/docs/known-issues/es/automatic-field-doesnt-calculate-the-field-correctly-when-set-to-calculate-during-the-first-hour-of-the-day.md index 8cf4552f7..75cd2e1c1 100644 --- a/docs/known-issues/es/automatic-field-doesnt-calculate-the-field-correctly-when-set-to-calculate-during-the-first-hour-of-the-day.md +++ b/docs/known-issues/es/automatic-field-doesnt-calculate-the-field-correctly-when-set-to-calculate-during-the-first-hour-of-the-day.md @@ -18,7 +18,7 @@ internalReference: ## Sumario -El Campo Automático (campo calculado) funciona correctamente cuando "Recalcular este campo:" está establecido para "solo cuando ingrese el registro", pero deja de funcionar cuando está programado para recalcular "en la primera hora..." y susvariantes. ![inline1511102536](https://images.ctfassets.net/alneenqid6w5/JbRenxvruoyYOueqguwcy/8ae33d07ce4db627a1c45eed5916824e/inline1511102536.png) +El Campo Automático (campo calculado) funciona correctamente cuando "Recalcular este campo:" está establecido para "solo cuando ingrese el registro", pero deja de funcionar cuando está programado para recalcular "en la primera hora..." y susvariantes. ![inline1511102536](//images.ctfassets.net/alneenqid6w5/JbRenxvruoyYOueqguwcy/8ae33d07ce4db627a1c45eed5916824e/inline1511102536.png) ## Simulación diff --git a/docs/known-issues/es/automatic-payment-settlement-incorrectly-setup.md b/docs/known-issues/es/automatic-payment-settlement-incorrectly-setup.md new file mode 100644 index 000000000..f6b8d3bb8 --- /dev/null +++ b/docs/known-issues/es/automatic-payment-settlement-incorrectly-setup.md @@ -0,0 +1,60 @@ +--- +title: 'Liquidación automática de pagos configurada incorrectamente' +id: 6KOQwBKNgOPNL7TM80Bqjf +status: PUBLISHED +createdAt: 2024-06-19T22:12:10.705Z +updatedAt: 2024-06-19T22:12:11.484Z +publishedAt: 2024-06-19T22:12:11.484Z +firstPublishedAt: 2024-06-19T22:12:11.484Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: liquidacion-automatica-de-pagos-configurada-incorrectamente +locale: es +kiStatus: Backlog +internalReference: 1053010 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +El problema es que la pasarela ignoraba el valor `delayToAutoSettleAfterAntifraud`. + +Estos campos son obligatorios en la respuesta de autorización, pero la pasarela acepta su ausencia. Nuestra documentación relacionada con esto. + + "delayToAutoSettle": 1200, "delayToAutoSettleAfterAntifraud": 1200 + +En el escenario perfecto, la pasarela no debería aceptar la respuesta sin ellos. + +Cuando el campo `delayToAutoSettleAfterAntifraud` no está en la carga útil de la respuesta de autorización. La pasarela no puede definir el valor correcto, por lo que el valor por defecto de la liquidación automática del pago será de 4 días (por defecto). + + +## + +## Simulación + + + +1. Cree un pago. +2. Configurar el conector para que responda sin que este requerido el campo delayToAutoSettle, pero enviando el delayToAutoSettleAfterAntifraud. +3. Comprueba la respuesta de Autorización, y sólo tendrá el valor al que respondió el conector +4. Compruebe la tarjeta morada para ver qué valor ha establecido. La liquidación automática del pago se programará para cuatro días después de la aprobación del pago. + + + + +## Workaround + + + +Establecer el **delayAutoSettle** como el mismo valor que **delayAutoSettleAfterAntifraud.** + + + + + diff --git a/docs/known-issues/es/automatic-translation-of-urls-not-occurring-due-to-special-characters.md b/docs/known-issues/es/automatic-translation-of-urls-not-occurring-due-to-special-characters.md new file mode 100644 index 000000000..f350c1194 --- /dev/null +++ b/docs/known-issues/es/automatic-translation-of-urls-not-occurring-due-to-special-characters.md @@ -0,0 +1,46 @@ +--- +title: 'La traducción automática de URL no se produce debido a caracteres especiales' +id: 7G0WKfFFZxZ7mMEoasePld +status: PUBLISHED +createdAt: 2024-07-09T19:45:44.410Z +updatedAt: 2024-07-10T12:45:50.061Z +publishedAt: 2024-07-10T12:45:50.061Z +firstPublishedAt: 2024-07-09T19:45:45.704Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: la-traduccion-automatica-de-url-no-se-produce-debido-a-caracteres-especiales +locale: es +kiStatus: Backlog +internalReference: 1062858 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + + +## Simulación + + +Intenta traducir el enlace de un producto que tiene una palabra con caracteres especiales como `calça`. Si quieres traducir esta palabra en una URL probablemente será `calca`, que no existe en el idioma portugués por lo que la `messages app` no podrá traducirla automáticamente. + + + +## Workaround + + +** ** +Debe cambiar la URL del producto manualmente ejecutando la siguiente mutación: + + mutation saveInternal($route: InternalInput!) { internal { save(route: $route) { from declarer type id binding resolveAs origin } }}{ "ruta": { "origen": "/yourTranslatedLinkdId/p", "declarer": "vtex.store@2.x", "type": "product", "id": "productId", "resolveAs": "/yourOrinalLinkdId/p", "binding": "bindingId" }} + + + + + + diff --git a/docs/known-issues/es/automatic-update-of-deliveries-tracking-by-correios.md b/docs/known-issues/es/automatic-update-of-deliveries-tracking-by-correios.md index 3dd4763c7..fab67d978 100644 --- a/docs/known-issues/es/automatic-update-of-deliveries-tracking-by-correios.md +++ b/docs/known-issues/es/automatic-update-of-deliveries-tracking-by-correios.md @@ -3,8 +3,8 @@ title: 'Actualización automática del rastreo de entregas vía Correios' id: 7hKUU5Qp4AyCW2QaMQC0S6 status: PUBLISHED createdAt: 2017-08-16T22:07:06.254Z -updatedAt: 2022-12-22T14:52:07.213Z -publishedAt: 2022-12-22T14:52:07.213Z +updatedAt: 2024-02-29T18:16:47.090Z +publishedAt: 2024-02-29T18:16:47.090Z firstPublishedAt: 2017-08-16T23:00:56.342Z contentType: knownIssue productTeam: Post-purchase @@ -34,5 +34,9 @@ Es posible enviar actualizaciones de rastreo vía API, manteniendo el comportami La confirmación de entrega hecha vía OMS también se retransmite a los marketplaces. +
+Actualmente, ofrecemos el VTEX Shipping Network, nuestra solución logística para integrar su operación con Correios y/o transportadoras asociadas. Todos los pedidos de su tienda vinculados a esta solución tendrán seguimiento (tracking) con actualizaciones automáticas. (Exclusivo Brasil) +
+ Otra opción es utilizar soluciones desarrolladas por parceros para el seguimiento de las entregas de Correios, como el [rastreo de XP Agência](https://rastreio.xpagencia.com.br/). diff --git a/docs/known-issues/es/availability-field-is-incorrect-in-fulfillment-simulation-for-no-stock-or-price-products.md b/docs/known-issues/es/availability-field-is-incorrect-in-fulfillment-simulation-for-no-stock-or-price-products.md new file mode 100644 index 000000000..9af4be58c --- /dev/null +++ b/docs/known-issues/es/availability-field-is-incorrect-in-fulfillment-simulation-for-no-stock-or-price-products.md @@ -0,0 +1,53 @@ +--- +title: 'El campo "disponibilidad" es incorrecto en la Simulación de Cumplimiento para productos sin stock o precio' +id: 1k2zcLEN5vG6mnksLwEXxp +status: PUBLISHED +createdAt: 2023-10-04T14:22:53.519Z +updatedAt: 2023-10-04T14:22:54.219Z +publishedAt: 2023-10-04T14:22:54.219Z +firstPublishedAt: 2023-10-04T14:22:54.219Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: el-campo-disponibilidad-es-incorrecto-en-la-simulacion-de-cumplimiento-para-productos-sin-stock-o-precio +locale: es +kiStatus: Backlog +internalReference: 773537 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Cuando un producto está agotado o no tiene precio, la simulación de cumplimiento informa incorrectamente del campo "disponibilidad" como "disponible". +Este comportamiento también se aplica al contexto de la selección de regalos, donde el campo `selectableGifts` también se ve afectado por este problema. + + +1. Si el artículo tiene un precio, pero no hay existencias, la simulación de cumplimiento devolverá `"disponibilidad": "nullPrice"` cuando no haya dirección; +2. 2. Si el artículo tiene precio, pero no hay existencias, la simulación de cumplimiento devolverá `"disponibilidad": "disponible"` cuando haya una dirección. + + +## + +## Simulación + + + +- Tener un producto sin stock ni precio en un vendedor +- Hacer una Simulación de Cumplimiento + + +## + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/es/available-addresses-list-on-checkout-ui-missing-data-for-newly-created-address.md b/docs/known-issues/es/available-addresses-list-on-checkout-ui-missing-data-for-newly-created-address.md new file mode 100644 index 000000000..262ccb7ee --- /dev/null +++ b/docs/known-issues/es/available-addresses-list-on-checkout-ui-missing-data-for-newly-created-address.md @@ -0,0 +1,69 @@ +--- +title: 'En la lista de direcciones disponibles de la interfaz de pago faltan datos de la dirección recién creada.' +id: 1BEDcoXLVAs5L039eKXsXv +status: PUBLISHED +createdAt: 2024-07-05T21:08:40.994Z +updatedAt: 2024-07-11T15:56:34.357Z +publishedAt: 2024-07-11T15:56:34.357Z +firstPublishedAt: 2024-07-05T21:08:42.246Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: en-la-lista-de-direcciones-disponibles-de-la-interfaz-de-pago-faltan-datos-de-la-direccion-recien-creada +locale: es +kiStatus: Backlog +internalReference: 1061630 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Cuando un usuario añade una nueva dirección durante el paso de envío de la caja, avanza al paso de pago y, a continuación, vuelve a la lista de direcciones disponibles del paso de envío, es posible que esta dirección recién creada no aparezca en la lista o que muestre información incompleta en la interfaz de usuario. + + + +## Simulación + + + +Caso 1, para usuarios autenticados: + +1. Accede a la tienda con un usuario que tenga al menos una dirección guardada y crea un carrito. +2. Proceda al Pago y llegue a la pantalla de Pago. +3. Haz clic en "Cambiar opciones de envío". +4. Haz clic en "Entregar en otra dirección". +5. Rellene una nueva dirección y haga clic en "Ir al pago". +6. Haz clic de nuevo en "Cambiar opciones de envío". +7. Haga clic de nuevo en "Entregar en otra dirección". +8. Haga clic en "Volver a la lista de direcciones". +9. Es posible que la dirección recién creada no aparezca en la lista. + +Caso 2, para usuarios identificados pero no autentificados: + +1. Crea un carrito e identifícate con el email de un usuario que tenga al menos una dirección guardada. +2. Proceder al Checkout y llegar a la pantalla de Pago. +3. Haz clic en "Cambiar opciones de envío". +4. Haz clic en "Entregar en otra dirección". +5. Rellene una nueva dirección y haga clic en "Ir al pago". +6. Haz clic de nuevo en "Cambiar opciones de envío". +7. Haga clic de nuevo en "Entregar en otra dirección". +8. 8. Pulse "Volver a la lista de direcciones". +9. Para algunos países, la dirección recién añadida puede mostrar información incompleta, como mostrar sólo el código postal y el nombre del país. + + + +## Workaround + + +Actualice la página. + + + + + + diff --git a/docs/known-issues/es/availablequantity-value-inconsistent-due-to-the-large-number-of-routes-created-to-deliver-the-item.md b/docs/known-issues/es/availablequantity-value-inconsistent-due-to-the-large-number-of-routes-created-to-deliver-the-item.md new file mode 100644 index 000000000..7fc22aa12 --- /dev/null +++ b/docs/known-issues/es/availablequantity-value-inconsistent-due-to-the-large-number-of-routes-created-to-deliver-the-item.md @@ -0,0 +1,46 @@ +--- +title: 'Valor de AvailableQuantity incoherente debido al gran número de rutas creadas para entregar el artículo.' +id: 4kKVjSNsIEU8ZVGcpwvzQw +status: PUBLISHED +createdAt: 2024-05-16T12:14:20.776Z +updatedAt: 2024-05-16T12:15:36.200Z +publishedAt: 2024-05-16T12:15:36.200Z +firstPublishedAt: 2024-05-16T12:14:21.778Z +contentType: knownIssue +productTeam: Logistics +author: 2mXZkbi0oi061KicTExNjo +tag: Logistics +slug: valor-de-availablequantity-incoherente-debido-al-gran-numero-de-rutas-creadas-para-entregar-el-articulo +locale: es +kiStatus: Backlog +internalReference: 1034211 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Durante el pipeline de indexación de un artículo, se realiza una simulación sin uso de código postal para validar la disponibilidad, esta simulación, cuando llega al sistema logístico, realiza una validación combinando todos los muelles, almacenes y políticas de envío disponibles para un canal de venta, la respuesta a este cálculo determina la disponibilidad del artículo, sin embargo esta respuesta tiene un límite de lectura de 10.000 rutas, por lo que cuando un cálculo da como resultado más de 10.000, el resto de rutas no se tienen en cuenta, lo que puede provocar que el sistema devuelva una respuesta inconsistente. + + +## + +## Simulación + + +No existe una forma sencilla de simular un escenario de este tipo, ya que es necesario disponer de numerosas configuraciones logísticas. + + + +## Workaround + + +Eliminar las configuraciones no utilizadas del canal de ventas (Muelles, Almacenes y Políticas de envío), reduciendo así el número de rutas creadas por el sistema durante el cálculo, situando el número de rutas por debajo del límite recomendado por el sistema (10.000). + + + + + diff --git a/docs/known-issues/es/b2b-impersonated-data-is-not-removed-after-logging-out.md b/docs/known-issues/es/b2b-impersonated-data-is-not-removed-after-logging-out.md new file mode 100644 index 000000000..8e298580a --- /dev/null +++ b/docs/known-issues/es/b2b-impersonated-data-is-not-removed-after-logging-out.md @@ -0,0 +1,49 @@ +--- +title: 'Los datos de suplantación B2B no se eliminan tras cerrar la sesión' +id: bHYLV4reDQl4epmPbYwmJ +status: PUBLISHED +createdAt: 2024-07-18T21:56:41.780Z +updatedAt: 2024-07-18T21:56:42.802Z +publishedAt: 2024-07-18T21:56:42.802Z +firstPublishedAt: 2024-07-18T21:56:42.802Z +contentType: knownIssue +productTeam: B2B +author: 2mXZkbi0oi061KicTExNjo +tag: B2B +slug: los-datos-de-suplantacion-b2b-no-se-eliminan-tras-cerrar-la-sesion +locale: es +kiStatus: Backlog +internalReference: 1067969 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +El cierre de sesión después de hacerse pasar por un usuario en B2B Suite no elimina los permisos de la tienda de la sesión. + +Esto permite al usuario navegar por el sitio web e incluso realizar pedidos si el usuario suplantado tiene acceso a la caja. + + + +## Simulación + + + +- Iniciar sesión con un usuario con roles de suplantación; +- Suplantar a otro usuario; +- Cerrar sesión. + + + +## Workaround + + +Haga clic en "Detener suplantación" para eliminar los datos suplantados de la sesión. + + + + diff --git a/docs/known-issues/es/b2b-orders-history-doesnt-work-in-the-website-domain.md b/docs/known-issues/es/b2b-orders-history-doesnt-work-in-the-website-domain.md new file mode 100644 index 000000000..7c8ce38a0 --- /dev/null +++ b/docs/known-issues/es/b2b-orders-history-doesnt-work-in-the-website-domain.md @@ -0,0 +1,46 @@ +--- +title: 'El historial de pedidos B2B no funciona en el dominio web' +id: 4Y7lpxWvMBZFaAA4wuvbGP +status: PUBLISHED +createdAt: 2023-06-22T21:53:45.542Z +updatedAt: 2023-08-02T19:09:35.905Z +publishedAt: 2023-08-02T19:09:35.905Z +firstPublishedAt: 2023-06-22T21:53:46.030Z +contentType: knownIssue +productTeam: B2B +author: 2mXZkbi0oi061KicTExNjo +tag: B2B +slug: el-historial-de-pedidos-b2b-no-funciona-en-el-dominio-web +locale: es +kiStatus: Fixed +internalReference: 849394 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +El Historial de Pedidos B2B no funciona en el dominio web, mostrando el mensaje "No tiene permiso para acceder a esto". + + +## + +## Simulación + + + +- Acceda a Mi cuenta - Pedidos en el dominio del sitio web; +- Se mostrará el mensaje "No tiene permiso para acceder a esto". + + + +## Workaround + + +N/A + + + diff --git a/docs/known-issues/es/b2b-organization-dont-consider-accounts-using-geolocation-when-registering-address.md b/docs/known-issues/es/b2b-organization-dont-consider-accounts-using-geolocation-when-registering-address.md new file mode 100644 index 000000000..155153f37 --- /dev/null +++ b/docs/known-issues/es/b2b-organization-dont-consider-accounts-using-geolocation-when-registering-address.md @@ -0,0 +1,48 @@ +--- +title: 'La organización B2B no tiene en cuenta las cuentas que utilizan la geolocalización al registrar la dirección' +id: 2o6k71zZQWGVNDVSTwMZSx +status: PUBLISHED +createdAt: 2023-09-21T16:10:29.092Z +updatedAt: 2023-09-21T16:10:59.672Z +publishedAt: 2023-09-21T16:10:59.672Z +firstPublishedAt: 2023-09-21T16:10:29.723Z +contentType: knownIssue +productTeam: B2B +author: 2mXZkbi0oi061KicTExNjo +tag: B2B +slug: la-organizacion-b2b-no-tiene-en-cuenta-las-cuentas-que-utilizan-la-geolocalizacion-al-registrar-la-direccion +locale: es +kiStatus: Backlog +internalReference: 904907 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +La Organización B2B no tiene nada para configurar una dirección cuando las cuentas usan geolocalización, causando que los artículos no estén disponibles. + + +## + +## Simulación + + + +- Configure una cuenta para utilizar la geolocalización en el pago; +- Asegúrese de que es una cuenta de países que utilizan opciones predefinidas, por ejemplo, Argentina, Chile, Colombia, etc; +- Cree una organización; +- Intente comprar cualquier producto, siempre estará no disponible. + + + +## Workaround + + +Cambie la configuración para utilizar sólo el código postal. + + + diff --git a/docs/known-issues/es/b2b-organizations-detail-ui-only-shows-100-first-sellers.md b/docs/known-issues/es/b2b-organizations-detail-ui-only-shows-100-first-sellers.md new file mode 100644 index 000000000..c851dfd60 --- /dev/null +++ b/docs/known-issues/es/b2b-organizations-detail-ui-only-shows-100-first-sellers.md @@ -0,0 +1,56 @@ +--- +title: 'La interfaz de usuario detallada de las organizaciones B2B sólo muestra 100 primeros vendedores' +id: 6gZm70bIF0p92u6WtDZqdO +status: PUBLISHED +createdAt: 2024-01-15T21:29:19.105Z +updatedAt: 2024-01-15T21:29:45.018Z +publishedAt: 2024-01-15T21:29:45.018Z +firstPublishedAt: 2024-01-15T21:29:19.660Z +contentType: knownIssue +productTeam: B2B +author: 2mXZkbi0oi061KicTExNjo +tag: B2B +slug: la-interfaz-de-usuario-detallada-de-las-organizaciones-b2b-solo-muestra-100-primeros-vendedores +locale: es +kiStatus: Backlog +internalReference: 966450 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +B2B Organizations Detail UI sólo muestra 100 primeros vendedores; la UI no tiene paginación, lo que hace imposible seleccionar un vendedor si no está en la primera página. + + +## + +## Simulación + + + +- Asegúrese de que la cuenta tiene más de 100 vendedores registrados; +- Acceda a la pestaña de vendedores en la Interfaz detallada de organizaciones B2B; +- Sólo se mostrarán los 100 primeros vendedores. + + + +## Workaround + + + +- Realiza un getOrganizationById vía graphQL usando la app: + + { getOrganizationById(id:""){ id name tradeName status collections { id } paymentTerms { id } priceTables customFields { name type value useOnRegistration } salesChannel sellers { id name }} + +- Realiza una mutación utilizando los datos del graphQL anterior: + + mutation { updateOrganization ( id: "", name: "" tradeName: "" status: "active" collections: [] paymentTerms: [] priceTables: [] customFields: [] salesChannel: null sellers: [{ id: "", name: "" }] ) { id }} + + + + + diff --git a/docs/known-issues/es/b2b-organizations-impersonate-feature-doesnt-register-information-in-orders.md b/docs/known-issues/es/b2b-organizations-impersonate-feature-doesnt-register-information-in-orders.md new file mode 100644 index 000000000..e64774aa6 --- /dev/null +++ b/docs/known-issues/es/b2b-organizations-impersonate-feature-doesnt-register-information-in-orders.md @@ -0,0 +1,44 @@ +--- +title: 'La función de suplantación de identidad de las organizaciones B2B no registra la información en los pedidos' +id: 48IPJWvzeN0uPjGVyOd3Ff +status: PUBLISHED +createdAt: 2024-06-27T13:04:27.839Z +updatedAt: 2024-06-27T13:04:28.879Z +publishedAt: 2024-06-27T13:04:28.879Z +firstPublishedAt: 2024-06-27T13:04:28.879Z +contentType: knownIssue +productTeam: B2B +author: 2mXZkbi0oi061KicTExNjo +tag: B2B +slug: la-funcion-de-suplantacion-de-identidad-de-las-organizaciones-b2b-no-registra-la-informacion-en-los-pedidos +locale: es +kiStatus: Backlog +internalReference: 1056736 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + + +## Simulación + + + +- Suplantar a un miembro; +- Montar un carrito; +- Realizar un pedido y comprobar que no se guarda información sobre la suplantación. + + + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/es/b2b-quotes-doesnt-apply-discount-at-checkout-in-the-website-domain.md b/docs/known-issues/es/b2b-quotes-doesnt-apply-discount-at-checkout-in-the-website-domain.md new file mode 100644 index 000000000..2702a1cd8 --- /dev/null +++ b/docs/known-issues/es/b2b-quotes-doesnt-apply-discount-at-checkout-in-the-website-domain.md @@ -0,0 +1,48 @@ +--- +title: 'B2B Quotes no aplica el descuento al pagar en el dominio web' +id: 2VWm5NVqW1LRSZINAAjM7B +status: PUBLISHED +createdAt: 2023-06-22T17:17:04.039Z +updatedAt: 2024-01-31T21:13:13.614Z +publishedAt: 2024-01-31T21:13:13.614Z +firstPublishedAt: 2023-06-22T17:17:04.726Z +contentType: knownIssue +productTeam: B2B +author: 2mXZkbi0oi061KicTExNjo +tag: B2B +slug: b2b-quotes-no-aplica-el-descuento-al-pagar-en-el-dominio-web +locale: es +kiStatus: Fixed +internalReference: 849080 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Cuando una cotización tiene un descuento aplicado por un vendedor, las Cotizaciones B2B no aplicarán el descuento al momento de pagar en el dominio del sitio web. + + +## + +## Simulación + + + +- Cree un presupuesto; +- En el dominio del sitio web, haga clic en "Usar presupuesto"; +- En el carrito, no hay cambios en el precio del artículo. + + +## + +## Workaround + + +N/A + + + diff --git a/docs/known-issues/es/b2b-suite-dont-use-geocoordinates-to-calculate-region-id.md b/docs/known-issues/es/b2b-suite-dont-use-geocoordinates-to-calculate-region-id.md new file mode 100644 index 000000000..a2f9de87c --- /dev/null +++ b/docs/known-issues/es/b2b-suite-dont-use-geocoordinates-to-calculate-region-id.md @@ -0,0 +1,49 @@ +--- +title: 'B2B Suite no utiliza geocoordenadas para calcular el Id de región' +id: 7ITcf4hiOD1k6XBIhaCclj +status: PUBLISHED +createdAt: 2024-06-24T21:48:19.921Z +updatedAt: 2024-06-27T20:58:12.541Z +publishedAt: 2024-06-27T20:58:12.541Z +firstPublishedAt: 2024-06-24T21:48:20.731Z +contentType: knownIssue +productTeam: B2B +author: 2mXZkbi0oi061KicTExNjo +tag: B2B +slug: b2b-suite-no-utiliza-geocoordenadas-para-calcular-el-id-de-region +locale: es +kiStatus: Backlog +internalReference: 1055033 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Es posible utilizar tarifas de envío utilizando códigos postales o geocoordenadas, pero las Organizaciones B2B utilizan sólo códigos postales para calcular los ID de región. Si una cuenta tiene geolocalización (polígonos) registrada en sus tarifas de envío, los productos se mostrarán como no disponibles en el escaparate. + + +## + +## Simulación + + + +- Registrar tarifas de envío con polígonos; +- Crear una organización; +- Entrar en la tienda; +- No se muestra ningún producto. + + + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/es/b2w-b2w-direct-order-fob-integrating-with-carrier.md b/docs/known-issues/es/b2w-b2w-direct-order-fob-integrating-with-carrier.md index 11ac5ee8c..a96869244 100644 --- a/docs/known-issues/es/b2w-b2w-direct-order-fob-integrating-with-carrier.md +++ b/docs/known-issues/es/b2w-b2w-direct-order-fob-integrating-with-carrier.md @@ -3,8 +3,8 @@ title: '[B2W] Pedido "B2W directo" (FOB) integrando con transportista' id: 20nA7vm1RFMhv7yhaJ43GG status: PUBLISHED createdAt: 2022-12-12T18:14:19.975Z -updatedAt: 2022-12-12T18:14:20.451Z -publishedAt: 2022-12-12T18:14:20.451Z +updatedAt: 2024-02-16T20:27:21.732Z +publishedAt: 2024-02-16T20:27:21.732Z firstPublishedAt: 2022-12-12T18:14:20.451Z contentType: knownIssue productTeam: Connections @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Connections slug: b2w-pedido-b2w-directo-fob-integrando-con-transportista locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 714879 --- diff --git a/docs/known-issues/es/b2w-freight-value-in-oms-vtex.md b/docs/known-issues/es/b2w-freight-value-in-oms-vtex.md index 5d2d86aea..d847d8eef 100644 --- a/docs/known-issues/es/b2w-freight-value-in-oms-vtex.md +++ b/docs/known-issues/es/b2w-freight-value-in-oms-vtex.md @@ -3,8 +3,8 @@ title: '[B2W] Valor de la carga en OMS VTEX' id: 7kVoMojCNmOHatg2L1ykBP status: PUBLISHED createdAt: 2022-10-04T19:43:17.116Z -updatedAt: 2022-11-25T21:55:17.709Z -publishedAt: 2022-11-25T21:55:17.709Z +updatedAt: 2024-02-16T20:23:26.779Z +publishedAt: 2024-02-16T20:23:26.779Z firstPublishedAt: 2022-10-04T19:43:20.129Z contentType: knownIssue productTeam: Connections @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Connections slug: b2w-valor-de-la-carga-en-oms-vtex locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 671748 --- diff --git a/docs/known-issues/es/bad-request-when-searching-terms-with-directly-via-url.md b/docs/known-issues/es/bad-request-when-searching-terms-with-directly-via-url.md index 40c9500b3..006f8b930 100644 --- a/docs/known-issues/es/bad-request-when-searching-terms-with-directly-via-url.md +++ b/docs/known-issues/es/bad-request-when-searching-terms-with-directly-via-url.md @@ -3,8 +3,8 @@ title: 'Solicitud incorrecta al buscar términos con "%" directamente a través id: 3gdZ8egQRa4zcNRe2f5CbT status: PUBLISHED createdAt: 2023-03-21T22:51:46.273Z -updatedAt: 2023-03-21T22:51:46.888Z -publishedAt: 2023-03-21T22:51:46.888Z +updatedAt: 2024-02-16T17:45:27.298Z +publishedAt: 2024-02-16T17:45:27.298Z firstPublishedAt: 2023-03-21T22:51:46.888Z contentType: knownIssue productTeam: Store Framework @@ -39,8 +39,8 @@ Al buscar un término con "%" directamente vía URL, la página devuelve un 400 ## Workaround -** -Buscar sin el "%" + +N/A diff --git a/docs/known-issues/es/bad-request-when-searching-terms-with-through-autocomplete.md b/docs/known-issues/es/bad-request-when-searching-terms-with-through-autocomplete.md new file mode 100644 index 000000000..6a5025db3 --- /dev/null +++ b/docs/known-issues/es/bad-request-when-searching-terms-with-through-autocomplete.md @@ -0,0 +1,46 @@ +--- +title: 'Solicitud incorrecta al buscar términos con "#" mediante autocompletar' +id: 18pMsxubB9eSPGlULAN35p +status: PUBLISHED +createdAt: 2024-02-06T20:07:52.739Z +updatedAt: 2024-02-06T20:07:53.531Z +publishedAt: 2024-02-06T20:07:53.531Z +firstPublishedAt: 2024-02-06T20:07:53.531Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: solicitud-incorrecta-al-buscar-terminos-con-mediante-autocompletar +locale: es +kiStatus: Backlog +internalReference: 978136 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Al buscar un término con "#" directamente mediante autocompletar, la página nunca se carga + + +## + +## Simulación + + + +- Buscar cualquier término con "#", por ejemplo, "Camisa#" en autocompletar; + + + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/es/bad-request-when-trying-to-access-an-inventory-with-a-huge-quantity-of-reserved-items.md b/docs/known-issues/es/bad-request-when-trying-to-access-an-inventory-with-a-huge-quantity-of-reserved-items.md new file mode 100644 index 000000000..841e65975 --- /dev/null +++ b/docs/known-issues/es/bad-request-when-trying-to-access-an-inventory-with-a-huge-quantity-of-reserved-items.md @@ -0,0 +1,45 @@ +--- +title: 'Solicitud incorrecta al intentar acceder a un inventario con una gran cantidad de artículos reservados.' +id: 4DujUMKeYTlx2MXAjnHlS5 +status: PUBLISHED +createdAt: 2024-07-03T20:18:55.508Z +updatedAt: 2024-07-03T20:23:50.434Z +publishedAt: 2024-07-03T20:23:50.434Z +firstPublishedAt: 2024-07-03T20:18:56.626Z +contentType: knownIssue +productTeam: Logistics +author: 2mXZkbi0oi061KicTExNjo +tag: Logistics +slug: solicitud-incorrecta-al-intentar-acceder-a-un-inventario-con-una-gran-cantidad-de-articulos-reservados +locale: es +kiStatus: Fixed +internalReference: 296066 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + + +Cuando intentamos ver el detalle de las reservas de una SKU en el módulo de logística, en el listado de inventario de productos (**Inventario y envío** > **Gestión de inventario**), podemos tener un problema cuando hay demasiadas reservas activas. + +No es posible acceder o actualizar el inventario de una SKU con una gran cantidad de artículos reservados, como por ejemplo, 100000 reservas activas. + +El usuario puede ver en la UI el error: **"Error al intentar obtener la reserva "** + +O en los detalles de respuesta de la API el error **"Demasiadas reservas activas "** + + +## + +## Simulación + + + +## Workaround + + + diff --git a/docs/known-issues/es/badly-formatted-text-for-search-titles-and-breadcrumbs-in-specific-scenarios-with-merchandising-rules.md b/docs/known-issues/es/badly-formatted-text-for-search-titles-and-breadcrumbs-in-specific-scenarios-with-merchandising-rules.md new file mode 100644 index 000000000..a359a1ac0 --- /dev/null +++ b/docs/known-issues/es/badly-formatted-text-for-search-titles-and-breadcrumbs-in-specific-scenarios-with-merchandising-rules.md @@ -0,0 +1,51 @@ +--- +title: 'Texto mal formateado para títulos de búsqueda y migas de pan en escenarios específicos con reglas de comercialización.' +id: 3dQskVnI1sbF6jgsopjUUt +status: PUBLISHED +createdAt: 2024-03-13T20:52:33.781Z +updatedAt: 2024-03-13T20:52:34.698Z +publishedAt: 2024-03-13T20:52:34.698Z +firstPublishedAt: 2024-03-13T20:52:34.698Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: texto-mal-formateado-para-titulos-de-busqueda-y-migas-de-pan-en-escenarios-especificos-con-reglas-de-comercializacion +locale: es +kiStatus: Backlog +internalReference: 999476 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Algunas páginas de resultados de búsqueda ocultan los filtros aplicados - puesto que ya forman parte de la propia página, por lo que se establecen como "initialAttributes" - para centrarse en los filtros adicionales que se pueden aplicar. En estos escenarios, los valores para el título de la página y las migas de pan están básicamente definidos por el primer producto de la página. + +Las reglas de merchandising que colocan productos de diferentes contextos en las primeras posiciones de una página afectan a esta cadena. Cuando los "initialAttributes" de la página no coinciden con ninguno de los atributos del primer producto, como alternativa, estos textos se definen por el slug - un texto simplificado sin mayúsculas, diacríticos o cualquier otro carácter especial. + +Tenga en cuenta que este tipo de regla de merchandising puede ser una mala práctica. + + +## + +## Simulación + + + +- Considere una categoría con el árbol como "Alimentos > Frutas > Manzanas y Peras", que se traduce como "Maçãs e Peras" en portugués (por lo que tenemos diacríticos/acentos para un mejor ejemplo); +- Añadir un producto de un árbol de categorías diferente a través de una Regla de Merchandising, como una cortadora de la categoría "Cocina > Accesorios > Cortadoras" a la categoría "Alimentos > Frutas"; +- Como el primer producto de la categoría "Manzanas y Peras" será esta cortadora, el título de la página y las migas de pan se presentarán como "Macas E Peras". + + +## + +## Workaround + + +N/A + + diff --git a/docs/known-issues/es/benefitsitems-array-inside-of-productcontextprovider-shuffle-items-when-the-promotion-is-a-buy-together-type.md b/docs/known-issues/es/benefitsitems-array-inside-of-productcontextprovider-shuffle-items-when-the-promotion-is-a-buy-together-type.md new file mode 100644 index 000000000..b4dd331e2 --- /dev/null +++ b/docs/known-issues/es/benefitsitems-array-inside-of-productcontextprovider-shuffle-items-when-the-promotion-is-a-buy-together-type.md @@ -0,0 +1,49 @@ +--- +title: 'Benefits.items array dentro de ProductContextProvider baraja los items cuando la promoción es del tipo Buy Together' +id: 1VeBqJAKwpVR5YHqtEJ7Xz +status: PUBLISHED +createdAt: 2023-10-05T19:57:59.828Z +updatedAt: 2023-10-05T19:58:00.724Z +publishedAt: 2023-10-05T19:58:00.724Z +firstPublishedAt: 2023-10-05T19:58:00.724Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: benefitsitems-array-dentro-de-productcontextprovider-baraja-los-items-cuando-la-promocion-es-del-tipo-buy-together +locale: es +kiStatus: Backlog +internalReference: 915213 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Al mirar el array de beneficios dentro del ProductContextProvider en el PDP de un producto podemos ver que no se devuelven todos los productos y se barajan los que se devuelven. Ambas listas de productos dentro de la promoción están juntas en el mismo array. Esto sólo ocurre cuando la promoción es del tipo Buy Together. + + +## + +## Simulación + + +Vaya al PDP de un producto que tenga una promoción Buy Together +Intenta mirar el array de beneficios dentro del ProductContextProvider +No todos los productos serán devueltos en el array de artículos, y no habrá diferenciación entre las listas de productos dentro de la promoción + + +## + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/es/boolean-filter-on-form-application-does-not-work-properly.md b/docs/known-issues/es/boolean-filter-on-form-application-does-not-work-properly.md new file mode 100644 index 000000000..5f2a8e573 --- /dev/null +++ b/docs/known-issues/es/boolean-filter-on-form-application-does-not-work-properly.md @@ -0,0 +1,58 @@ +--- +title: 'El filtro booleano en la aplicación de formularios no funciona correctamente' +id: 4x77xCLrvU4gDWZ4s1faHw +status: PUBLISHED +createdAt: 2023-10-11T21:15:13.342Z +updatedAt: 2023-10-11T21:31:06.894Z +publishedAt: 2023-10-11T21:31:06.894Z +firstPublishedAt: 2023-10-11T21:15:13.935Z +contentType: knownIssue +productTeam: Storage +author: 2mXZkbi0oi061KicTExNjo +tag: Storage +slug: el-filtro-booleano-en-la-aplicacion-de-formularios-no-funciona-correctamente +locale: es +kiStatus: Backlog +internalReference: 918537 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Cuando se selecciona un filtro booleano, se devuelve el siguiente mensaje: +`Ha ocurrido un error inesperado. Por favor, inténtelo de nuevo. Si el problema persiste, póngase en contacto con el servicio de asistencia.` + ![](https://vtexhelp.zendesk.com/attachments/token/HAwA6Uf51x49bxGLiziKpdQnj/?name=image.png) + + +## + +## Simulación + + + +- Acceda al CRM de Datos Maestros (por ejemplo https://my-account-here.vtexcrm.com.br); +- Acceder a una Solicitud de Formulario con opción de filtro booleano: + ![](https://vtexhelp.zendesk.com/attachments/token/tyRYoZP61rVzhVBx3A1rHbGgf/?name=image.png) + +- Seleccione la opción 0 o 1; +- Pulse el botón "_Filtro_"; +- Se abrirá un mensaje emergente con el error "`Ha ocurrido un error inesperado. Por favor, inténtelo de nuevo. Si el problema persiste, póngase en contacto con el servicio de asistencia.`": + ![](https://vtexhelp.zendesk.com/attachments/token/HAwA6Uf51x49bxGLiziKpdQnj/?name=image.png) + + + +## + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/es/boolean-videoaudio-html-properties-not-being-validated-on-legacy-cms.md b/docs/known-issues/es/boolean-videoaudio-html-properties-not-being-validated-on-legacy-cms.md index 3dfeb18f5..1a17f5783 100644 --- a/docs/known-issues/es/boolean-videoaudio-html-properties-not-being-validated-on-legacy-cms.md +++ b/docs/known-issues/es/boolean-videoaudio-html-properties-not-being-validated-on-legacy-cms.md @@ -3,8 +3,8 @@ title: 'Las propiedades HTML booleanas de vídeo/audio no se validan en el CMS h id: 2WjsLZ7vw0KO023rGQd77L status: PUBLISHED createdAt: 2022-03-16T19:27:06.599Z -updatedAt: 2022-11-25T22:10:23.568Z -publishedAt: 2022-11-25T22:10:23.568Z +updatedAt: 2024-02-16T20:28:59.288Z +publishedAt: 2024-02-16T20:28:59.288Z firstPublishedAt: 2022-03-16T19:27:07.097Z contentType: knownIssue productTeam: Portal @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Portal slug: las-propiedades-html-booleanas-de-videoaudio-no-se-validan-en-el-cms-heredado locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 491898 --- diff --git a/docs/known-issues/es/brands-with-some-special-characters-are-not-searchable-on-the-brand-admin.md b/docs/known-issues/es/brands-with-some-special-characters-are-not-searchable-on-the-brand-admin.md new file mode 100644 index 000000000..14a806969 --- /dev/null +++ b/docs/known-issues/es/brands-with-some-special-characters-are-not-searchable-on-the-brand-admin.md @@ -0,0 +1,43 @@ +--- +title: 'Las marcas con caracteres especiales no se pueden buscar en el administrador de marcas.' +id: 296otMWGge4c2LJMvVhKEr +status: PUBLISHED +createdAt: 2024-01-04T13:57:15.861Z +updatedAt: 2024-02-16T20:26:37.632Z +publishedAt: 2024-02-16T20:26:37.632Z +firstPublishedAt: 2024-01-04T13:57:16.584Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: las-marcas-con-caracteres-especiales-no-se-pueden-buscar-en-el-administrador-de-marcas +locale: es +kiStatus: No Fix +internalReference: 503496 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +La interfaz de usuario de marcas, `.myvtex.com/admin/Site/Marca.aspx`, no permite a los usuarios buscar marcas con algunos caracteres especiales en el nombre, como los apóstrofes `'`. Además, tampoco se pueden buscar letras de alfabetos no latinos, por ejemplo del alfabeto polaco como `Ż`. + + +## + +## Simulación + + +- Buscar cualquier marca con apóstrofes en la interfaz de usuario de la marca; +- La búsqueda no encontrará marcas con apóstrofes. + + + +## Workaround + + +No hay solución. + diff --git a/docs/known-issues/es/broadcaster-not-notifying-all-the-stock-changes-to-the-intelligent-search-module.md b/docs/known-issues/es/broadcaster-not-notifying-all-the-stock-changes-to-the-intelligent-search-module.md index e8dea5998..e91e6dc2e 100644 --- a/docs/known-issues/es/broadcaster-not-notifying-all-the-stock-changes-to-the-intelligent-search-module.md +++ b/docs/known-issues/es/broadcaster-not-notifying-all-the-stock-changes-to-the-intelligent-search-module.md @@ -3,8 +3,8 @@ title: 'La emisora no notifica todos los cambios de stock al módulo de búsqued id: XLozPnuonjPImtZa8bWAz status: PUBLISHED createdAt: 2022-10-24T12:26:59.536Z -updatedAt: 2023-03-29T13:40:37.657Z -publishedAt: 2023-03-29T13:40:37.657Z +updatedAt: 2023-07-05T17:37:16.708Z +publishedAt: 2023-07-05T17:37:16.708Z firstPublishedAt: 2022-10-24T12:27:00.490Z contentType: knownIssue productTeam: Intelligent Search diff --git a/docs/known-issues/es/buscacep-not-working-in-create-giftlist-form.md b/docs/known-issues/es/buscacep-not-working-in-create-giftlist-form.md index f5163386f..2b74b5597 100644 --- a/docs/known-issues/es/buscacep-not-working-in-create-giftlist-form.md +++ b/docs/known-issues/es/buscacep-not-working-in-create-giftlist-form.md @@ -3,8 +3,8 @@ title: 'Buscacep no funciona en la creación del formulario GiftList.' id: 3VRPSO1wYFX5XWrpTSD78X status: PUBLISHED createdAt: 2022-11-02T13:00:43.442Z -updatedAt: 2022-11-25T21:42:09.907Z -publishedAt: 2022-11-25T21:42:09.907Z +updatedAt: 2024-02-16T20:29:33.235Z +publishedAt: 2024-02-16T20:29:33.235Z firstPublishedAt: 2022-11-02T13:00:44.422Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: buscacep-no-funciona-en-la-creacion-del-formulario-giftlist locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 342418 --- diff --git a/docs/known-issues/es/button-cancel-inside-the-mycards-page-not-translated-to-spanish.md b/docs/known-issues/es/button-cancel-inside-the-mycards-page-not-translated-to-spanish.md index 40e1068a4..c275db7fe 100644 --- a/docs/known-issues/es/button-cancel-inside-the-mycards-page-not-translated-to-spanish.md +++ b/docs/known-issues/es/button-cancel-inside-the-mycards-page-not-translated-to-spanish.md @@ -3,8 +3,8 @@ title: 'Botón "Cancelar" dentro de la página de MyCards no traducido al españ id: 5wIEEoF7gTLYlWnANxDZ7h status: PUBLISHED createdAt: 2022-02-24T13:18:00.062Z -updatedAt: 2022-11-25T22:07:29.627Z -publishedAt: 2022-11-25T22:07:29.627Z +updatedAt: 2024-02-16T20:25:05.684Z +publishedAt: 2024-02-16T20:25:05.684Z firstPublishedAt: 2022-02-24T13:18:00.593Z contentType: knownIssue productTeam: Payments @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Payments slug: boton-cancelar-dentro-de-la-pagina-de-mycards-no-traducido-al-espanol locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 431200 --- diff --git a/docs/known-issues/es/buttons-may-not-work-on-the-first-try-in-fullcleanup-admin.md b/docs/known-issues/es/buttons-may-not-work-on-the-first-try-in-fullcleanup-admin.md new file mode 100644 index 000000000..e1e1e9858 --- /dev/null +++ b/docs/known-issues/es/buttons-may-not-work-on-the-first-try-in-fullcleanup-admin.md @@ -0,0 +1,49 @@ +--- +title: 'Es posible que los botones no funcionen a la primera en fullcleanup admin' +id: 4spOMbnKZPCcnQghKTP6Zb +status: PUBLISHED +createdAt: 2023-04-14T17:39:56.758Z +updatedAt: 2024-06-17T13:39:35.332Z +publishedAt: 2024-06-17T13:39:35.332Z +firstPublishedAt: 2023-04-14T17:39:57.290Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: es-posible-que-los-botones-no-funcionen-a-la-primera-en-fullcleanup-admin +locale: es +kiStatus: Backlog +internalReference: 790828 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +En el administrador de Fullcleanup, se espera que los botones actúen al primer intento. Sin embargo, para realizar la acción, puede ser necesario hacer clic en el botón varias veces. + + +## + +## Simulación + + + +1. Abrir Fullcleanup admin - `/Admin/Site/FullCleanUp.aspx ` +2. Haga clic en el botón **Reindexar base de datos** +3. Puede que no ocurra nada + + + +## Workaround + + +Intente hacer clic en la parte inferior más veces + + + + + diff --git a/docs/known-issues/es/buy-together-promotion-with-lots-of-skus-may-let-the-eligible-products-not-to-load-on-the-front-timeout.md b/docs/known-issues/es/buy-together-promotion-with-lots-of-skus-may-let-the-eligible-products-not-to-load-on-the-front-timeout.md new file mode 100644 index 000000000..16f765830 --- /dev/null +++ b/docs/known-issues/es/buy-together-promotion-with-lots-of-skus-may-let-the-eligible-products-not-to-load-on-the-front-timeout.md @@ -0,0 +1,51 @@ +--- +title: 'La promoción Comprar juntos con muchas referencias puede hacer que los productos elegibles no se carguen en la parte delantera (tiempo de espera).' +id: e1OJuUhZhYidnoRaDoDRc +status: PUBLISHED +createdAt: 2022-01-21T17:36:41.181Z +updatedAt: 2024-02-16T20:29:59.287Z +publishedAt: 2024-02-16T20:29:59.287Z +firstPublishedAt: 2024-01-23T15:09:22.474Z +contentType: knownIssue +productTeam: Portal +author: 2mXZkbi0oi061KicTExNjo +tag: Portal +slug: la-promocion-comprar-juntos-con-muchas-referencias-puede-hacer-que-los-productos-elegibles-no-se-carguen-en-la-parte-delantera-tiempo-de-espera +locale: es +kiStatus: No Fix +internalReference: 301463 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +La promoción Buy Together con muchas SKU puede hacer que los productos elegibles no se carguen en la portada debido al tiempo de espera. Las páginas de producto utilizan el control de producto ``. Este control es responsable de llevar la información de todos los SKUs elegibles establecidos en la promoción a la página del producto. + +El problema es que si el cliente pone muchas SKUs en esta promoción, el Portal tendrá que traer esta información (precio, stock, etc) de todos los productos de estas SKUs a la página de producto. Y Portal hace esto simulando sus productos con el checkout. Si tenemos una promoción que se estableció con por ejemplo con 50 SKUs, y estos SKUs son de productos que tienen al menos 5 SKUs por producto) y están disponibles por ejemplo 3 Canales de Venta, Portal tendrá que simular con el checkout cada SKU para cada SC de cada producto elegible en esta promoción sólo para mostrar esta página de producto específica. En este ejemplo, Portal tendrá que hacer 750 simulaciones con la caja (50 SKUs establecidos en la promoción, suponiendo que estos SKus son de productos que tienen 5 SKUs, son 250 SKUs, y todos deben ser simulados para cada SC, lo que nos da 750 simulaciones). + +ps: no tenemos un número correcto a establecer en la SKU List, ya que dependerá de cada cliente. Si el cliente tiene productos con pocas SKUs y sólo una SC disponible, podrá utilizar más SKUs en este tipo de Promo. + + +## + +## Simulación + + +- Crear una Promoción Buy Together +- Ponga en la SKU List 1 o en la SKU list 2 muchas SKUs, como más de 50. +- Intente cargar la página Producto que utiliza el control ``, la página no debería cargarse debido a un tiempo de espera. + + + +## Workaround + + +Hay dos formas de "solucionar" este problema: +- Eliminar el control de plantilla , esto hará que la página del producto no cargue la información sobre este producto disponible en esta promoción; +- Utilizar menos SKUs en la lista de la promoción Buy Together. Una vez más, desafortunadamente, no tenemos un número específico que funcione. Aconsejo al cliente que pruebe con algo como 10 y empiece a aumentar y probar. + + diff --git a/docs/known-issues/es/buyers-cant-login-if-there-is-misconfiguration-in-organizationscost-centers.md b/docs/known-issues/es/buyers-cant-login-if-there-is-misconfiguration-in-organizationscost-centers.md new file mode 100644 index 000000000..3552677d9 --- /dev/null +++ b/docs/known-issues/es/buyers-cant-login-if-there-is-misconfiguration-in-organizationscost-centers.md @@ -0,0 +1,47 @@ +--- +title: 'Los compradores no pueden iniciar sesión si hay una configuración incorrecta en las organizaciones/centros de costes' +id: r5p7K15FkbZUDSOUQ6hGz +status: PUBLISHED +createdAt: 2023-11-30T22:21:39.852Z +updatedAt: 2023-12-01T20:19:35.375Z +publishedAt: 2023-12-01T20:19:35.375Z +firstPublishedAt: 2023-11-30T22:21:40.638Z +contentType: knownIssue +productTeam: B2B +author: 2mXZkbi0oi061KicTExNjo +tag: B2B +slug: los-compradores-no-pueden-iniciar-sesion-si-hay-una-configuracion-incorrecta-en-las-organizacionescentros-de-costes +locale: es +kiStatus: Backlog +internalReference: 945609 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Cuando un usuario tiene la primera organización asignada es inválida con el id de centro de coste incorrecto el login falla sin ningún mensaje. + +Aparecerá el mensaje `"App storefront-permissions failed, resulting in an error building the session"` en la respuesta de la sesión. + + + +## Simulación + + + +- Cree una organización con un identificador de centro de costes incorrecto; +- Inicie sesión en el sitio. + + + +## Workaround + + +Corrija el identificador del centro de costes asociado a la organización o elimine la organización. + + + diff --git a/docs/known-issues/es/calculation-issue-in-comissionamount.md b/docs/known-issues/es/calculation-issue-in-comissionamount.md new file mode 100644 index 000000000..97d970ffc --- /dev/null +++ b/docs/known-issues/es/calculation-issue-in-comissionamount.md @@ -0,0 +1,44 @@ +--- +title: 'Problema de cálculo en comissionAmount' +id: 1E8DRneWHVncTu5bZ9hNtF +status: PUBLISHED +createdAt: 2024-03-15T21:13:28.729Z +updatedAt: 2024-03-15T21:13:29.705Z +publishedAt: 2024-03-15T21:13:29.705Z +firstPublishedAt: 2024-03-15T21:13:29.705Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: problema-de-calculo-en-comissionamount +locale: es +kiStatus: Backlog +internalReference: 1001005 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Esto ocurre en un escenario específico de división de pagos con múltiples pagos y vendedores (donde ambos son responsables de los gastos de procesamiento de pagos y devoluciones). La suma de `comissionAmount` de los vendedores no es igual a `amount` del mercado (problema de redondeo), esta diferencia puede causar una denegación de liquidación por parte de la entidad adquirente. + + + +## Simulación + + +No hemos podido simular este problema, ya que implica varias condiciones. + + + +## Workaround + + +NA + + + + diff --git a/docs/known-issues/es/call-center-operators-email-is-sent-to-orderform-when-adding-items-to-cart-from-store-framework-frontend.md b/docs/known-issues/es/call-center-operators-email-is-sent-to-orderform-when-adding-items-to-cart-from-store-framework-frontend.md new file mode 100644 index 000000000..4d0af64f8 --- /dev/null +++ b/docs/known-issues/es/call-center-operators-email-is-sent-to-orderform-when-adding-items-to-cart-from-store-framework-frontend.md @@ -0,0 +1,50 @@ +--- +title: 'El correo electrónico del operador del centro de llamadas se envía a orderForm cuando se añaden artículos al carrito desde el front-end de Store Framework.' +id: 3KwP4q7VZsu6e3c1DwWY5t +status: PUBLISHED +createdAt: 2024-07-16T20:06:11.748Z +updatedAt: 2024-07-16T20:06:12.844Z +publishedAt: 2024-07-16T20:06:12.844Z +firstPublishedAt: 2024-07-16T20:06:12.844Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: el-correo-electronico-del-operador-del-centro-de-llamadas-se-envia-a-orderform-cuando-se-anaden-articulos-al-carrito-desde-el-frontend-de-store-framework +locale: es +kiStatus: Backlog +internalReference: 1066571 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Cuando se utilizan componentes de Store Framework para añadir artículos a un carrito mientras se ha iniciado sesión como operador de un centro de llamadas y no se suplanta la identidad de ningún cliente, el correo electrónico del operador se rellena en el archivo adjunto clientProfileData del orderForm. + + +## + +## Simulación + + + +1. Accede a una tienda construida sobre Store Framework. +2. Autentícate como operador de un centro de llamadas. +3. Sin suplantar a ningún cliente, añade un artículo al carrito con un componente como add-to-cart-button. +4. 4. Compruebe que la cesta contiene la dirección de correo electrónico del operador del centro de llamadas. + + + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/es/callbacks-after-approval-may-trigger-paymentauthorizationworker-to-retry-payment-which-may-also-deny-it.md b/docs/known-issues/es/callbacks-after-approval-may-trigger-paymentauthorizationworker-to-retry-payment-which-may-also-deny-it.md new file mode 100644 index 000000000..e38cfd189 --- /dev/null +++ b/docs/known-issues/es/callbacks-after-approval-may-trigger-paymentauthorizationworker-to-retry-payment-which-may-also-deny-it.md @@ -0,0 +1,45 @@ +--- +title: 'Las devoluciones de llamada tras la aprobación pueden provocar que PaymentAuthorizationWorker vuelva a intentar el pago, lo que también puede denegarlo.' +id: 1dbTbMRMvJQaxzXjWwQplD +status: PUBLISHED +createdAt: 2023-09-15T18:22:54.533Z +updatedAt: 2023-09-15T18:22:55.496Z +publishedAt: 2023-09-15T18:22:55.496Z +firstPublishedAt: 2023-09-15T18:22:55.496Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: las-devoluciones-de-llamada-tras-la-aprobacion-pueden-provocar-que-paymentauthorizationworker-vuelva-a-intentar-el-pago-lo-que-tambien-puede-denegarlo +locale: es +kiStatus: Backlog +internalReference: 740499 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Cuando el proveedor envía una devolución de llamada justo después de la autorización, puede desencadenar un nuevo intento de autorización. Por lo tanto, en algunos casos cuando la transacción tiene más de 1 pago y uno de ellos es una tarjeta regalo, un nuevo reintento de autorización puede cancelar la transacción cuando no tiene fondos. + + +## + +## Simulación + + +No se puede simular ya que depende del callback del proveedor. + + + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/es/campaign-audience-ui-changing-different-from-to-equal-to-with-a-collection.md b/docs/known-issues/es/campaign-audience-ui-changing-different-from-to-equal-to-with-a-collection.md new file mode 100644 index 000000000..09ee63f01 --- /dev/null +++ b/docs/known-issues/es/campaign-audience-ui-changing-different-from-to-equal-to-with-a-collection.md @@ -0,0 +1,56 @@ +--- +title: 'Interfaz de usuario de la audiencia de la campaña cambiando "Diferente de" a "Igual a" con una colección' +id: 6IkWioZ9WRgg1DFEMdnthB +status: PUBLISHED +createdAt: 2023-08-15T15:12:54.580Z +updatedAt: 2023-08-15T15:18:11.108Z +publishedAt: 2023-08-15T15:18:11.108Z +firstPublishedAt: 2023-08-15T15:12:55.461Z +contentType: knownIssue +productTeam: Pricing & Promotions +author: 2mXZkbi0oi061KicTExNjo +tag: Pricing & Promotions +slug: interfaz-de-usuario-de-la-audiencia-de-la-campana-cambiando-diferente-de-a-igual-a-con-una-coleccion +locale: es +kiStatus: Backlog +internalReference: 881131 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + + +Al crear un público objetivo y establecer Colecciones **Diferente a** esta opción se guarda en la interfaz de usuario, después de volver al público objetivo se mostrará como Igual a en la interfaz de usuario, pero mantiene su primera opción en la API. + + + +## Simulación + + + +** ** +Cree un público de Campaña con un público objetivo, en Colecciones, seleccione Diferente de y guarde. +Vuelve al público objetivo y comprueba que la opción Diferente de ha cambiado a Igual a + +Antes de guardar: + ![](https://vtexhelp.zendesk.com/attachments/token/kHN5aLHsNDPz5pblzihtgsw28/?name=Captura+de+Tela+2023-08-15+a%CC%80s+12.09.12.png) + +Después de guardar: + + ![](https://vtexhelp.zendesk.com/attachments/token/hLAnRYl94mE99yyyRWVo461j5/?name=Captura+de+Tela+2023-08-15+a%CC%80s+12.09.24.png) + + + +## Workaround + + +Dado que se trata de un error visual, no hay ninguna solución disponible. Simplemente comprueba en la API si tu opción se guardó correctamente y el objetivo se aplicará en consecuencia. + + + + + diff --git a/docs/known-issues/es/campovalorformaspx-save-button-requires-two-clicks.md b/docs/known-issues/es/campovalorformaspx-save-button-requires-two-clicks.md index b3d519761..1391abf98 100644 --- a/docs/known-issues/es/campovalorformaspx-save-button-requires-two-clicks.md +++ b/docs/known-issues/es/campovalorformaspx-save-button-requires-two-clicks.md @@ -3,8 +3,8 @@ title: 'El botón de guardar de CampoValorForm.aspx requiere dos clics' id: G0YtmOpdB4nNdw8w87ZNz status: PUBLISHED createdAt: 2022-02-16T13:28:52.922Z -updatedAt: 2022-11-25T21:45:10.712Z -publishedAt: 2022-11-25T21:45:10.712Z +updatedAt: 2024-02-16T20:26:25.672Z +publishedAt: 2024-02-16T20:26:25.672Z firstPublishedAt: 2022-02-16T13:28:53.505Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: el-boton-de-guardar-de-campovalorformaspx-requiere-dos-clics locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 525616 --- diff --git a/docs/known-issues/es/canonical-tags-are-not-applied-after-3rd-category-level.md b/docs/known-issues/es/canonical-tags-are-not-applied-after-3rd-category-level.md new file mode 100644 index 000000000..1275fae6f --- /dev/null +++ b/docs/known-issues/es/canonical-tags-are-not-applied-after-3rd-category-level.md @@ -0,0 +1,49 @@ +--- +title: 'Las etiquetas canónicas no se aplican a partir del tercer nivel de categoría.' +id: 6HU8WLT5yVRBqeBmGgYRsi +status: PUBLISHED +createdAt: 2023-11-08T13:31:23.182Z +updatedAt: 2024-02-19T19:24:10.757Z +publishedAt: 2024-02-19T19:24:10.757Z +firstPublishedAt: 2023-11-08T13:31:24.275Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: las-etiquetas-canonicas-no-se-aplican-a-partir-del-tercer-nivel-de-categoria +locale: es +kiStatus: Backlog +internalReference: 932349 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Las etiquetas canónicas no se aplican después del 3er nivel de categoría cuando se tiene un árbol de categorías con más de 3 niveles (departamento, categoría y subcategoría), los otros niveles por encima no se muestran en canónica + + +## + +## Simulación + + + +1. Crear cualquier subcategoría de 4º nivel +2. Acceder a la página creada +3. Compruebe el Canonical de la misma en la consola, no mostrará nada después del 3er nivel. Sólo el 3º y siguientes. + + + +## Workaround + + +No hay ninguna solución disponible. + + + + + diff --git a/docs/known-issues/es/cant-edit-the-name-of-the-styles-template.md b/docs/known-issues/es/cant-edit-the-name-of-the-styles-template.md new file mode 100644 index 000000000..f7813fd58 --- /dev/null +++ b/docs/known-issues/es/cant-edit-the-name-of-the-styles-template.md @@ -0,0 +1,46 @@ +--- +title: 'No se puede editar el nombre de la plantilla Estilos' +id: 5czxRVaMCZFgvOadfYKl1h +status: PUBLISHED +createdAt: 2023-08-16T17:41:40.059Z +updatedAt: 2023-08-16T17:41:41.113Z +publishedAt: 2023-08-16T17:41:41.113Z +firstPublishedAt: 2023-08-16T17:41:41.113Z +contentType: knownIssue +productTeam: CMS +author: 2mXZkbi0oi061KicTExNjo +tag: CMS +slug: no-se-puede-editar-el-nombre-de-la-plantilla-estilos +locale: es +kiStatus: Backlog +internalReference: 882147 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Una vez creado un nuevo estilo en el módulo Estilos no es posible editar su nombre. + + +## + +## Simulación + + +Crea tu plantilla de estilo en el módulo Estilos y guárdala. Intenta editar su nombre, verás que no hay opción para ello. + + + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/es/card-brands-incorrectly-processed-as-visa.md b/docs/known-issues/es/card-brands-incorrectly-processed-as-visa.md new file mode 100644 index 000000000..99a1def01 --- /dev/null +++ b/docs/known-issues/es/card-brands-incorrectly-processed-as-visa.md @@ -0,0 +1,45 @@ +--- +title: 'Marcas de tarjetas procesadas incorrectamente como Visa' +id: 7xXie4JWGLWe0ImmHAHzSy +status: PUBLISHED +createdAt: 2024-04-30T13:28:23.035Z +updatedAt: 2024-04-30T20:35:47.075Z +publishedAt: 2024-04-30T20:35:47.075Z +firstPublishedAt: 2024-04-30T13:28:24.008Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: marcas-de-tarjetas-procesadas-incorrectamente-como-visa +locale: es +kiStatus: Backlog +internalReference: 1024823 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Algunas tarjetas de crédito pueden ser procesadas como Visa cuando en realidad son de otra marca. + + +## + +## Simulación + + +No hemos sido capaces de replicar este problema, esto parece ocurrir en dispositivos móviles y tarjetas guardadas. + + + +## Workaround + + +NA + + + + diff --git a/docs/known-issues/es/card-facebook-doesnt-save-some-settings.md b/docs/known-issues/es/card-facebook-doesnt-save-some-settings.md index a21e4f03a..0acf26d15 100644 --- a/docs/known-issues/es/card-facebook-doesnt-save-some-settings.md +++ b/docs/known-issues/es/card-facebook-doesnt-save-some-settings.md @@ -3,8 +3,8 @@ title: 'La pantalla de integración de facebook no guarda algunos ajustes' id: 4MTMozT5bmub7Y96TXCl09 status: PUBLISHED createdAt: 2022-03-23T18:52:58.216Z -updatedAt: 2022-12-02T18:05:07.099Z -publishedAt: 2022-12-02T18:05:07.099Z +updatedAt: 2024-02-16T20:26:09.791Z +publishedAt: 2024-02-16T20:26:09.791Z firstPublishedAt: 2022-03-23T18:52:58.849Z contentType: knownIssue productTeam: Connections @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Connections slug: la-pantalla-de-integracion-de-facebook-no-guarda-algunos-ajustes locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 548763 --- diff --git a/docs/known-issues/es/cart-created-from-an-old-order-doesnt-bring-the-assembly-options.md b/docs/known-issues/es/cart-created-from-an-old-order-doesnt-bring-the-assembly-options.md new file mode 100644 index 000000000..d2131a97a --- /dev/null +++ b/docs/known-issues/es/cart-created-from-an-old-order-doesnt-bring-the-assembly-options.md @@ -0,0 +1,46 @@ +--- +title: 'El carro creado a partir de un pedido antiguo no trae las opciones de montaje' +id: 530zUKzAm8oafA8BKl7G8F +status: PUBLISHED +createdAt: 2024-04-19T20:21:41.131Z +updatedAt: 2024-04-19T20:21:42.184Z +publishedAt: 2024-04-19T20:21:42.184Z +firstPublishedAt: 2024-04-19T20:21:42.184Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: el-carro-creado-a-partir-de-un-pedido-antiguo-no-trae-las-opciones-de-montaje +locale: es +kiStatus: Backlog +internalReference: 1020278 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + + +## Simulación + + + +1. Pide un producto con opciones de montaje; +2. Accede a la pantalla "Mis pedidos"; +3. Haga clic en "Pedir de nuevo"; +4. Observe que el carro que se generó entonces sólo traía las referencias del pedido anterior, sin sus conjuntos. + + + +## Workaround + + +Actualmente, no existe ninguna solución para este caso. + + + + + diff --git a/docs/known-issues/es/cart-created-from-an-old-order-doesnt-bring-the-attachments.md b/docs/known-issues/es/cart-created-from-an-old-order-doesnt-bring-the-attachments.md index ca493c323..b5d3047ad 100644 --- a/docs/known-issues/es/cart-created-from-an-old-order-doesnt-bring-the-attachments.md +++ b/docs/known-issues/es/cart-created-from-an-old-order-doesnt-bring-the-attachments.md @@ -3,8 +3,8 @@ title: 'El carrito creado a partir de un pedido antiguo no trae los archivos adj id: 2TGthMyZOUQWkc2Wo6wgIg status: PUBLISHED createdAt: 2019-01-08T16:58:19.057Z -updatedAt: 2023-05-08T18:33:57.918Z -publishedAt: 2023-05-08T18:33:57.918Z +updatedAt: 2024-07-01T18:49:01.443Z +publishedAt: 2024-07-01T18:49:01.443Z firstPublishedAt: 2019-01-08T18:21:16.502Z contentType: knownIssue productTeam: Checkout @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Checkout slug: el-carrito-creado-a-partir-de-un-pedido-antiguo-no-trae-los-archivos-adjuntos locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 802464 --- diff --git a/docs/known-issues/es/cart-created-from-an-order-again-option-in-my-orders-the-customers-email-is-not-being-placed-as-expected-in-the-orderform.md b/docs/known-issues/es/cart-created-from-an-order-again-option-in-my-orders-the-customers-email-is-not-being-placed-as-expected-in-the-orderform.md new file mode 100644 index 000000000..cc59f134e --- /dev/null +++ b/docs/known-issues/es/cart-created-from-an-order-again-option-in-my-orders-the-customers-email-is-not-being-placed-as-expected-in-the-orderform.md @@ -0,0 +1,57 @@ +--- +title: 'Carro creado a partir de una opción "pedir de nuevo" en Mis pedidos, el correo electrónico del cliente no se está colocando como se esperaba en el orderForm' +id: 6dDhkaIhquOqaDuNkVZuln +status: PUBLISHED +createdAt: 2023-12-04T22:41:21.385Z +updatedAt: 2023-12-04T22:41:22.139Z +publishedAt: 2023-12-04T22:41:22.139Z +firstPublishedAt: 2023-12-04T22:41:22.139Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: carro-creado-a-partir-de-una-opcion-pedir-de-nuevo-en-mis-pedidos-el-correo-electronico-del-cliente-no-se-esta-colocando-como-se-esperaba-en-el-orderform +locale: es +kiStatus: Backlog +internalReference: 947563 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + + +En la sección **Mis Pedidos** dentro de **Mi Cuenta**, existe la opción de configurar un carrito basado en un pedido que el cliente haya realizado previamente. + +En este caso, el problema es que en un **flujo de televenta**, al **personificar al cliente e intentar montar un carrito en base a un pedido anterior**, al pulsar sobre el **Mis Pedidos (Lista)** en la opción "**Pedir de nuevo**", se coloca en los datos del perfil del cliente del formulario de pedido el email del agente de televenta y no el del cliente como se esperaba. + +Cabe destacar que este comportamiento sólo se produce al pulsar sobre el botón "volver a pedir" en la lista de pedidos de Mis Pedidos. + + +## + +## Simulación + + + +1. Inicio de sesión con un usuario de televenta +2. Hacerse pasar por un cliente +3. Ir a la sección Mis pedidos dentro de Mi cuenta +4. En la lista de pedidos, haz clic en "volver a pedir" en cualquiera de ellos. +5. Valide la información del cliente en el orderForm (clientProfileData.email) + + + +## Workaround + + + +Para realizar pedidos basados en uno anterior, se recomienda introducir primero los detalles del pedido y, a continuación, hacer clic en la opción "volver a pedir". + + + + + diff --git a/docs/known-issues/es/cart-itemdeliverytype-is-missing-sent-by-checkout-in-additionaldata.md b/docs/known-issues/es/cart-itemdeliverytype-is-missing-sent-by-checkout-in-additionaldata.md new file mode 100644 index 000000000..70efe4d2f --- /dev/null +++ b/docs/known-issues/es/cart-itemdeliverytype-is-missing-sent-by-checkout-in-additionaldata.md @@ -0,0 +1,46 @@ +--- +title: 'carrito item.deliveryType falta enviado por pago en AdditionalData' +id: lV8VxXUPOzO9cSMgNV4fj +status: PUBLISHED +createdAt: 2024-03-19T12:59:17.599Z +updatedAt: 2024-03-19T12:59:18.450Z +publishedAt: 2024-03-19T12:59:18.450Z +firstPublishedAt: 2024-03-19T12:59:18.450Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: carrito-itemdeliverytype-falta-enviado-por-pago-en-additionaldata +locale: es +kiStatus: Backlog +internalReference: 1002115 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Cuando hay una cantidad dividida en el `priceDefinition` debido al redondeo para el multiplicador de unidades, la pasarela no puede recibir ningún valor para `deliveryType` en el objeto del carrito. Por lo tanto, esto podría causar que el proveedor de pago denegar el pago si utilizan este campo.. + + +## + +## Simulación + + + +- Realiza un pedido con un carrito con una cantidad dividida en el campo `priceDefinition` del orderForm; +- Comprueba el "miniCart.Items", puede que no tenga ``deliveryType``. + + + +## Workaround + + +N/A + + + diff --git a/docs/known-issues/es/cart-itens-are-kept-in-orders-with-total-value-zero.md b/docs/known-issues/es/cart-itens-are-kept-in-orders-with-total-value-zero.md new file mode 100644 index 000000000..e6e5c0d94 --- /dev/null +++ b/docs/known-issues/es/cart-itens-are-kept-in-orders-with-total-value-zero.md @@ -0,0 +1,44 @@ +--- +title: 'Cart Itens se guardan en pedidos con valor total cero' +id: 66D6RuacgCeCMQDmLPrlNP +status: PUBLISHED +createdAt: 2024-06-24T20:59:07.721Z +updatedAt: 2024-06-24T20:59:08.668Z +publishedAt: 2024-06-24T20:59:08.668Z +firstPublishedAt: 2024-06-24T20:59:08.668Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: cart-itens-se-guardan-en-pedidos-con-valor-total-cero +locale: es +kiStatus: Backlog +internalReference: 1054999 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + + +## Simulación + + + +- Crear un carrito con valor total `0`; +- Finalice la compra; +- Vuelva a acceder al carrito después de algún tiempo; no habrá ningún cambio en el contenido del carrito. + + + +## Workaround + + +No hay ninguna solución disponible. + + + + diff --git a/docs/known-issues/es/cart-with-multiple-country-addresses-lose-the-pickup-address-if-store-cant-ship-to-all-the-countries.md b/docs/known-issues/es/cart-with-multiple-country-addresses-lose-the-pickup-address-if-store-cant-ship-to-all-the-countries.md new file mode 100644 index 000000000..4c9b554b8 --- /dev/null +++ b/docs/known-issues/es/cart-with-multiple-country-addresses-lose-the-pickup-address-if-store-cant-ship-to-all-the-countries.md @@ -0,0 +1,47 @@ +--- +title: 'Los carritos con direcciones de varios países pierden la dirección de recogida si la tienda no puede enviar a todos los países.' +id: 5yDJ05btQxQq8BuZzfopqv +status: PUBLISHED +createdAt: 2024-07-19T15:02:39.647Z +updatedAt: 2024-07-19T15:02:41.579Z +publishedAt: 2024-07-19T15:02:41.579Z +firstPublishedAt: 2024-07-19T15:02:41.579Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: los-carritos-con-direcciones-de-varios-paises-pierden-la-direccion-de-recogida-si-la-tienda-no-puede-enviar-a-todos-los-paises +locale: es +kiStatus: Backlog +internalReference: 1068197 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Si un comprador tiene varias direcciones de distintos países en su perfil y la tienda no realiza entregas en ninguna de esas direcciones, al seleccionar la recogida en una dirección válida y pasar al paso de pago, la interfaz de usuario de la caja redirige al comprador de nuevo al paso de envío. + + + +## Simulación + + + +- Registrar direcciones de un país en el que la tienda no ofrece entrega; +- Ir a la caja y seleccionar una dirección válida con el país que la tienda entrega; +- Haga clic en "Ir al pago". + + + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/es/carts-created-from-order-replacement-do-not-receive-promotions-correctly.md b/docs/known-issues/es/carts-created-from-order-replacement-do-not-receive-promotions-correctly.md new file mode 100644 index 000000000..c09cfddb4 --- /dev/null +++ b/docs/known-issues/es/carts-created-from-order-replacement-do-not-receive-promotions-correctly.md @@ -0,0 +1,46 @@ +--- +title: 'Los carros creados a partir de la sustitución de pedidos no reciben correctamente las promociones' +id: 2ODIE9RNP7Q5LCglXsztzf +status: PUBLISHED +createdAt: 2023-10-20T17:47:40.494Z +updatedAt: 2023-10-20T17:47:41.099Z +publishedAt: 2023-10-20T17:47:41.099Z +firstPublishedAt: 2023-10-20T17:47:41.099Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: los-carros-creados-a-partir-de-la-sustitucion-de-pedidos-no-reciben-correctamente-las-promociones +locale: es +kiStatus: Backlog +internalReference: 473424 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + + +## Simulación + + + +- Tener una promoción para múltiples métodos de pago +- Cerrar el pedido pagando con "A", que debe tener un descuento +- En la pantalla de mis pedidos, elegir cambiar la forma de pago del pedido +- De vuelta al carrito, elija pagar con "B" +- El descuento no se mostrará + + + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/es/cashback-promotions-do-not-consider-items-removed-from-orders.md b/docs/known-issues/es/cashback-promotions-do-not-consider-items-removed-from-orders.md new file mode 100644 index 000000000..b35f8159e --- /dev/null +++ b/docs/known-issues/es/cashback-promotions-do-not-consider-items-removed-from-orders.md @@ -0,0 +1,48 @@ +--- +title: 'Las promociones de devolución de dinero no tienen en cuenta los artículos retirados de los pedidos' +id: lm9v37jvUSCeh9FVFHjsr +status: PUBLISHED +createdAt: 2024-04-19T13:50:10.264Z +updatedAt: 2024-04-19T13:50:11.130Z +publishedAt: 2024-04-19T13:50:11.130Z +firstPublishedAt: 2024-04-19T13:50:11.130Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: las-promociones-de-devolucion-de-dinero-no-tienen-en-cuenta-los-articulos-retirados-de-los-pedidos +locale: es +kiStatus: Backlog +internalReference: 1019864 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + + +## Simulación + + +1 - Cree una promoción de cashback del 10%, restringida sólo a usted (para evitar aplicaciones incorrectas) y con la condición de facturado para aplicar los créditos. + +2 - Cierre un pedido de 100$ compuesto por 2 artículos: uno que cuesta 80$ y otro 20$. + +3 - Los créditos aplicados deberían ser de 10$. Elimine el artículo de 8$ del pedido y factúrelo. + +4 - Se le seguirán abonando 10 $ en concepto de cashback, a pesar de que el valor esperado sea ahora de 2 $, lo que ocurre porque los cálculos de la promoción se realizan durante la simulación de pago, antes de cerrar el pedido. + + + +## Workaround + + +No hay solución. + + + + + diff --git a/docs/known-issues/es/catalog-api-catalog-pvt-stockkeepingunit-with-query-parameter-refid-return.md b/docs/known-issues/es/catalog-api-catalog-pvt-stockkeepingunit-with-query-parameter-refid-return.md index 133e3d8e8..041082d80 100644 --- a/docs/known-issues/es/catalog-api-catalog-pvt-stockkeepingunit-with-query-parameter-refid-return.md +++ b/docs/known-issues/es/catalog-api-catalog-pvt-stockkeepingunit-with-query-parameter-refid-return.md @@ -3,8 +3,8 @@ title: 'Catalog API /catalog/pvt/stockkeepingunit with query parameter refId ret id: 71Y9CFaM10xaVyQkcgKydQ status: PUBLISHED createdAt: 2022-01-21T15:28:34.187Z -updatedAt: 2022-12-22T15:16:11.363Z -publishedAt: 2022-12-22T15:16:11.363Z +updatedAt: 2024-02-16T20:24:19.402Z +publishedAt: 2024-02-16T20:24:19.402Z firstPublishedAt: 2022-12-22T15:16:11.363Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: catalog-api-catalog-pvt-stockkeepingunit-with-query-parameter-refid-return locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 388869 --- diff --git a/docs/known-issues/es/catalog-api-doesnt-respond-properly-to-space-at-the-end-of-strings.md b/docs/known-issues/es/catalog-api-doesnt-respond-properly-to-space-at-the-end-of-strings.md new file mode 100644 index 000000000..eaaba4b9e --- /dev/null +++ b/docs/known-issues/es/catalog-api-doesnt-respond-properly-to-space-at-the-end-of-strings.md @@ -0,0 +1,50 @@ +--- +title: 'La API del catálogo no responde correctamente a los espacios al final de las cadenas' +id: 37TmHtc19126iarlQ4IL2p +status: PUBLISHED +createdAt: 2024-02-05T16:49:35.136Z +updatedAt: 2024-07-01T18:49:25.845Z +publishedAt: 2024-07-01T18:49:25.845Z +firstPublishedAt: 2024-02-05T16:49:36.178Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: la-api-del-catalogo-no-responde-correctamente-a-los-espacios-al-final-de-las-cadenas +locale: es +kiStatus: No Fix +internalReference: 977033 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Cuando se utiliza la colección de la API de catálogo, si se envía un campo JSON de cadena que termina con espacios (por ejemplo productName: "myProductName ") las API de catálogo responderán con una respuesta 400 incorrecta y un cuerpo de respuesta vacío, dejando al usuario sin saber qué se envió incorrectamente. + +La respuesta correcta debería seguir siendo 400 (solicitud incorrecta) pero con un tratamiento de errores que informe de qué campo es incorrecto y por qué. + + +## + +## Simulación + + +Para cualquier API de catálogo (https://developers.vtex.com/docs/api-reference/catalog-api) inserte 1+ espacios vacíos al final de un campo de cadena, como se ejemplifica arriba. + + + +## Workaround + + +n/a + +Este tipo de cadena no debe aceptarse, pero debe ajustarse el tratamiento de errores. + + + + + diff --git a/docs/known-issues/es/catalog-export-cannot-handle-t-and-s-characters.md b/docs/known-issues/es/catalog-export-cannot-handle-t-and-s-characters.md new file mode 100644 index 000000000..8e21ae2ad --- /dev/null +++ b/docs/known-issues/es/catalog-export-cannot-handle-t-and-s-characters.md @@ -0,0 +1,50 @@ +--- +title: 'La exportación de catálogos no admite los caracteres ț y ș.' +id: 1c28limdEHowD4LKDeHAB1 +status: PUBLISHED +createdAt: 2023-12-11T17:40:16.688Z +updatedAt: 2023-12-11T17:40:17.536Z +publishedAt: 2023-12-11T17:40:17.536Z +firstPublishedAt: 2023-12-11T17:40:17.536Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: la-exportacion-de-catalogos-no-admite-los-caracteres-t-y-s +locale: es +kiStatus: Backlog +internalReference: 950933 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Actualmente, la importación/exportación de catálogos corta nuestros caracteres especiales ț y ș al exportar datos. + + +## + +## Simulación + + +1 - Crear un producto que tenga ș en su nombre. + +2 - en la pestaña exportar del módulo catálogo, intenta exportar una hoja de cálculo. + +3 - este carácter no se mostrará en la hoja de cálculo exportada. + + + +## Workaround + + +n/a + + + + + diff --git a/docs/known-issues/es/catalog-export-for-attachment-cuts-50-characters.md b/docs/known-issues/es/catalog-export-for-attachment-cuts-50-characters.md new file mode 100644 index 000000000..e015f83fe --- /dev/null +++ b/docs/known-issues/es/catalog-export-for-attachment-cuts-50-characters.md @@ -0,0 +1,54 @@ +--- +title: 'Exportación de catálogos para recortes de anexos > 50 caracteres' +id: 7hX23y19wmMNPTUgbhh2WX +status: PUBLISHED +createdAt: 2023-12-14T16:46:58.819Z +updatedAt: 2023-12-14T16:46:59.522Z +publishedAt: 2023-12-14T16:46:59.522Z +firstPublishedAt: 2023-12-14T16:46:59.522Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: exportacion-de-catalogos-para-recortes-de-anexos-50-caracteres +locale: es +kiStatus: Backlog +internalReference: 953161 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Al importar datos de adjuntos en el módulo catálogo, si dicho adjunto tiene más de 50 caracteres, se corta la cadena, lo que provoca que no se actualicen estos datos. + + +## + +## Simulación + + +1 - crear un adjunto con un nombre de más de 50 caracteres, por ejemplo, "Este es un nombre de adjunto muy largo que se crea para probar una incidencia". + +2 - asociarlo a un producto + +3 - exportar estos datos utilizando la interfaz de usuario /admin/Site/Relatorio_Skus.aspx + +4 - Compruebe la columna relacionada con esto y se mostrará como "`Este es un nombre de archivo adjunto muy largo que se crea`" (exactamente a 50 caracteres). + +5 - tendrá que ajustar manualmente esta información si desea importarlo correctamente + + + +## Workaround + + +Actualice los archivos adjuntos a través de la API, la interfaz de usuario o cambie manualmente su cadena incorrecta en la hoja. + + + + + diff --git a/docs/known-issues/es/catalog-filters-timeout.md b/docs/known-issues/es/catalog-filters-timeout.md new file mode 100644 index 000000000..58de30041 --- /dev/null +++ b/docs/known-issues/es/catalog-filters-timeout.md @@ -0,0 +1,47 @@ +--- +title: 'Tiempo de espera de los filtros de catálogo' +id: 5KtT2SvTSO6xMdJOSYz5VZ +status: PUBLISHED +createdAt: 2023-10-19T17:11:37.486Z +updatedAt: 2023-10-19T17:11:38.181Z +publishedAt: 2023-10-19T17:11:38.181Z +firstPublishedAt: 2023-10-19T17:11:38.181Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: tiempo-de-espera-de-los-filtros-de-catalogo +locale: es +kiStatus: Backlog +internalReference: 922350 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Para las tiendas con una gran cantidad de skus (1 millón o más), a menudo, al filtrar utilizando los filtros de la interfaz de usuario del catálogo, ya sea para el menú principal o para la sección de informes, si la consulta de filtro devuelve un resultado muy grande, la interfaz de usuario se agota (504 tiempo de espera de la puerta de enlace). + + + +## Simulación + + +No hay forma fiable de simularlo de forma consistente - sólo consultas específicas de gran tamaño para pocas cuentas acaban en error. + + + +## Workaround + + +Solicite una "limpieza del filtro de usuario" al equipo de producto. + +Además, si la misma consulta está generando a menudo un tiempo de espera (es decir, se filtra para un departamento específico y se agota el tiempo de espera), considere la posibilidad de realizar filtros que seleccionen un subconjunto de lo que desea (en el mismo ejemplo, una categoría dentro del departamento dado) + + + + + diff --git a/docs/known-issues/es/catalog-graphql-categoryinputtranslation-not-working.md b/docs/known-issues/es/catalog-graphql-categoryinputtranslation-not-working.md new file mode 100644 index 000000000..c00288702 --- /dev/null +++ b/docs/known-issues/es/catalog-graphql-categoryinputtranslation-not-working.md @@ -0,0 +1,49 @@ +--- +title: 'Catalog GraphQL CategoryInputTranslation no funciona' +id: 1Zue7Roia2sYa4xNP9hF2y +status: PUBLISHED +createdAt: 2024-04-29T14:30:53.743Z +updatedAt: 2024-04-29T14:30:54.577Z +publishedAt: 2024-04-29T14:30:54.577Z +firstPublishedAt: 2024-04-29T14:30:54.577Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: catalog-graphql-categoryinputtranslation-no-funciona +locale: es +kiStatus: Backlog +internalReference: 1024172 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Actualmente, el método CategoryInputTranslation, para el catálogo graphQL no está generando una actualización en los datos traducidos para las cuentas. + + +## + +## Simulación + + +1 - Acceda al IDE graphQL de VTEX y seleccione la aplicación vtex.catalog-graphql@1.103.1 +2 - Crear una mutación para el método CategoryInputTranslation +3 - Compruebe si dicha actualización se ha reflejado en los datos traducidos en el sitio web + + +## + +## Workaround + + +Utilizar directamente la aplicación de mensajes VTEX para traducir los datos (vtex.messages) + + + + + diff --git a/docs/known-issues/es/catalog-indexer-generating-invalid-translation-documents.md b/docs/known-issues/es/catalog-indexer-generating-invalid-translation-documents.md new file mode 100644 index 000000000..cda73dc07 --- /dev/null +++ b/docs/known-issues/es/catalog-indexer-generating-invalid-translation-documents.md @@ -0,0 +1,47 @@ +--- +title: 'El indexador de catálogos genera documentos de traducción no válidos' +id: 3pbXOA3DQILdu05tAwjlVM +status: PUBLISHED +createdAt: 2024-02-29T18:02:38.600Z +updatedAt: 2024-07-01T18:49:27.852Z +publishedAt: 2024-07-01T18:49:27.852Z +firstPublishedAt: 2024-02-29T18:02:39.430Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: el-indexador-de-catalogos-genera-documentos-de-traduccion-no-validos +locale: es +kiStatus: No Fix +internalReference: 991494 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Al indexar un producto con información traducida se solicitan los mensajes de la aplicación. Se supone que estas solicitudes son menos de 3s y cuando toman más de que la indexación falla y genera un documento de traducción no válida. + + + +## + +## Simulación + + +No hay una manera fácil de reproducir este escenario, pero las cuentas con muchos idiomas o muchos campos para traducir son más susceptibles a este escenario. + + + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/es/catalog-indexing-report-total-section-calculation-error.md b/docs/known-issues/es/catalog-indexing-report-total-section-calculation-error.md index 5e25b5161..502e36f05 100644 --- a/docs/known-issues/es/catalog-indexing-report-total-section-calculation-error.md +++ b/docs/known-issues/es/catalog-indexing-report-total-section-calculation-error.md @@ -3,8 +3,8 @@ title: 'Error de cálculo de la sección "total" del informe de indexación del id: 6TJXux104P2c0mruo5vlEn status: PUBLISHED createdAt: 2022-02-25T11:39:42.098Z -updatedAt: 2022-11-25T21:45:40.741Z -publishedAt: 2022-11-25T21:45:40.741Z +updatedAt: 2024-02-16T20:26:35.750Z +publishedAt: 2024-02-16T20:26:35.750Z firstPublishedAt: 2022-02-25T11:39:42.485Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: error-de-calculo-de-la-seccion-total-del-informe-de-indexacion-del-catalogo locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 499450 --- diff --git a/docs/known-issues/es/catalog-integration-xml-fiscal-code-field-not-rendering.md b/docs/known-issues/es/catalog-integration-xml-fiscal-code-field-not-rendering.md new file mode 100644 index 000000000..ffaf689d4 --- /dev/null +++ b/docs/known-issues/es/catalog-integration-xml-fiscal-code-field-not-rendering.md @@ -0,0 +1,47 @@ +--- +title: 'El campo de código fiscal XML de la integración de catálogos no se muestra' +id: 19Ubw33gsHcyIeMUQA3LGh +status: PUBLISHED +createdAt: 2024-05-10T14:28:22.117Z +updatedAt: 2024-05-10T14:28:23.190Z +publishedAt: 2024-05-10T14:28:23.190Z +firstPublishedAt: 2024-05-10T14:28:23.190Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: el-campo-de-codigo-fiscal-xml-de-la-integracion-de-catalogos-no-se-muestra +locale: es +kiStatus: Backlog +internalReference: 1031109 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + + +## Simulación + + +1 - Registra un código fiscal en un producto de tu tienda. +2 - En la configuración XML de su cuenta https://myaccountname.myvtex.com/admin/Site/Xml.aspx, configure el campo XML de código fiscal + + ![](https://vtexhelp.zendesk.com/attachments/token/LHjBFETlon2zWcRX7pXYF0xjP/?name=image.png) + +3 - Cargue el XML generado y, a pesar de que el producto contenga datos válidos, las etiquetas XML de código fiscal no cargarán contenido válido. + + + +## Workaround + + +Utilice otros medios de integración del catálogo si un código fiscal es absolutamente necesario en las operaciones de su tienda. + + + + + diff --git a/docs/known-issues/es/catalog-search-api-limited-to-2500-results.md b/docs/known-issues/es/catalog-search-api-limited-to-2500-results.md new file mode 100644 index 000000000..703cd582b --- /dev/null +++ b/docs/known-issues/es/catalog-search-api-limited-to-2500-results.md @@ -0,0 +1,50 @@ +--- +title: 'API de búsqueda en catálogos limitada a 2.500 resultados' +id: 33kKjUGKN5tlxvksnbnw7n +status: PUBLISHED +createdAt: 2023-08-31T14:59:31.132Z +updatedAt: 2023-08-31T14:59:31.766Z +publishedAt: 2023-08-31T14:59:31.766Z +firstPublishedAt: 2023-08-31T14:59:31.766Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: api-de-busqueda-en-catalogos-limitada-a-2500-resultados +locale: es +kiStatus: Backlog +internalReference: 891184 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Al utilizar la API de Búsqueda por Catálogo el máximo de resultados obtenidos es de 2500, aunque haya más productos. +La paginación es hasta 50 productos y funciona correctamente hasta que el parámetro _from alcanza el número de 2500. Cuando establecen `_from` por encima de 2500 obtienen `"Parameter _from can't be greater than 2500."`. + + +## + +## Simulación + + +Esta situación puede ocurrir al solicitar la API utilizando postman o utilizando el catálogo compartido en las cuentas del portal del vendedor (utiliza la misma API en la interfaz de usuario). + +Cuando se utiliza la API: - hacer la solicitud utilizando el paramenter `_from` por encima de 2500 +Al utilizar el catálogo compartido - omita la paginación en la pestaña de productos disponibles hasta llegar a 2500. Las páginas siguientes no se actualizarán y mostrarán los mismos resultados que la página anterior a 2500. + + + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/es/catalog-search-facets-api-does-not-return-information-for-products-unavailable.md b/docs/known-issues/es/catalog-search-facets-api-does-not-return-information-for-products-unavailable.md index d4f6437fd..0e12896de 100644 --- a/docs/known-issues/es/catalog-search-facets-api-does-not-return-information-for-products-unavailable.md +++ b/docs/known-issues/es/catalog-search-facets-api-does-not-return-information-for-products-unavailable.md @@ -3,8 +3,8 @@ title: 'La API de Facetas de Búsqueda del Catálogo no devuelve la información id: 1JrbscqI4BQgFqfVuRZIl8 status: PUBLISHED createdAt: 2022-05-23T13:58:53.501Z -updatedAt: 2022-11-25T21:45:53.573Z -publishedAt: 2022-11-25T21:45:53.573Z +updatedAt: 2024-02-16T20:25:52.080Z +publishedAt: 2024-02-16T20:25:52.080Z firstPublishedAt: 2022-05-23T13:58:53.924Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: la-api-de-facetas-de-busqueda-del-catalogo-no-devuelve-la-informacion-de-los-productos-no-disponibles locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 583623 --- diff --git a/docs/known-issues/es/catalog-translations-not-reflecting-on-the-frontend.md b/docs/known-issues/es/catalog-translations-not-reflecting-on-the-frontend.md new file mode 100644 index 000000000..a019c0bc0 --- /dev/null +++ b/docs/known-issues/es/catalog-translations-not-reflecting-on-the-frontend.md @@ -0,0 +1,57 @@ +--- +title: 'Las traducciones del catálogo no se reflejan en el frontend' +id: 4c6Qzdn6NQfHhEN5U76WOi +status: PUBLISHED +createdAt: 2023-07-13T19:43:10.669Z +updatedAt: 2023-07-13T19:43:11.858Z +publishedAt: 2023-07-13T19:43:11.858Z +firstPublishedAt: 2023-07-13T19:43:11.858Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: las-traducciones-del-catalogo-no-se-reflejan-en-el-frontend +locale: es +kiStatus: Backlog +internalReference: 861892 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Cuando el comerciante realiza una acción en la aplicación Mensajes para que se traduzcan algunos datos del producto en el frontend, esta acción no se está reflejando realmente. + + +## + +## Simulación + + + +1. Realiza un cambio en la aplicación de mensajes; +2. 2. Compruebe en el indexInfo si el campo GenerateAndSaveTranslationsDocument está configurado como 'false'. +3. No vuelva a indexar el producto; +4. 4. Compruebe que el cambio no se ha reflejado en el sitio web traducido. + + + +## Workaround + + +Para forzar la aparición de las traducciones es necesario reindexar el producto. Una de las siguientes acciones debe hacer el truco: + +- Cambiar el nombre; +- Cambiar las palabras clave; +- Cambiar el texto; +- Cambiar la categoría; +- Cambiar la marca; +- Cambiar la bandera activa. + + + + + diff --git a/docs/known-issues/es/catalogv2-user-roles-not-applying.md b/docs/known-issues/es/catalogv2-user-roles-not-applying.md index 7c37aa70d..38308357f 100644 --- a/docs/known-issues/es/catalogv2-user-roles-not-applying.md +++ b/docs/known-issues/es/catalogv2-user-roles-not-applying.md @@ -3,8 +3,8 @@ title: 'Los roles de usuario de CatalogV2 no se aplican' id: 3cDaOuqpAJyCL5JOMzD5nL status: PUBLISHED createdAt: 2022-02-25T12:18:17.776Z -updatedAt: 2022-11-25T21:55:04.311Z -publishedAt: 2022-11-25T21:55:04.311Z +updatedAt: 2024-02-16T20:26:53.078Z +publishedAt: 2024-02-16T20:26:53.078Z firstPublishedAt: 2022-02-25T12:18:18.632Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: los-roles-de-usuario-de-catalogv2-no-se-aplican locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 489297 --- diff --git a/docs/known-issues/es/categories-and-brands-spreadsheet-mapping-do-not-update-with-values-from-review-skus-tab.md b/docs/known-issues/es/categories-and-brands-spreadsheet-mapping-do-not-update-with-values-from-review-skus-tab.md new file mode 100644 index 000000000..0b5ab1428 --- /dev/null +++ b/docs/known-issues/es/categories-and-brands-spreadsheet-mapping-do-not-update-with-values-from-review-skus-tab.md @@ -0,0 +1,51 @@ +--- +title: 'La asignación de categorías y marcas de la hoja de cálculo no se actualiza con los valores de la pestaña Revisar skus.' +id: 50p9fJ63Loml6pWqcKxm9Y +status: PUBLISHED +createdAt: 2024-05-03T13:51:01.537Z +updatedAt: 2024-05-03T13:51:02.491Z +publishedAt: 2024-05-03T13:51:02.491Z +firstPublishedAt: 2024-05-03T13:51:02.491Z +contentType: knownIssue +productTeam: Marketplace +author: 2mXZkbi0oi061KicTExNjo +tag: Marketplace +slug: la-asignacion-de-categorias-y-marcas-de-la-hoja-de-calculo-no-se-actualiza-con-los-valores-de-la-pestana-revisar-skus +locale: es +kiStatus: Backlog +internalReference: 1026699 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Cuando un vendedor envía al marketplace una sku con una categoría o marca que aún no está mapeada en la hoja de cálculo, ésta se actualiza con este nuevo valor en la 3ª columna para poder ser mapeada. + +Si el sku se envía a la pestaña Revisar, esta actualización no se produce. + + + +## Simulación + + + +1. El vendedor envía una sku con una marca/categoría no asignada al marketplace; +2. El sku incumple alguna regla opcional sobre la calidad de la oferta; +3. El sku pasa a la pestaña de revisión; +4. Compruebe que la hoja de cálculo de asignación no está actualizada. + + + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/es/category-score-field-is-not-being-saved.md b/docs/known-issues/es/category-score-field-is-not-being-saved.md index fc3950d64..3ced98101 100644 --- a/docs/known-issues/es/category-score-field-is-not-being-saved.md +++ b/docs/known-issues/es/category-score-field-is-not-being-saved.md @@ -3,8 +3,8 @@ title: 'Campo Score de categoría no se está guardando' id: 3YxhdI31I4SY62w6oY806s status: PUBLISHED createdAt: 2018-06-01T17:24:40.180Z -updatedAt: 2022-12-22T20:48:43.605Z -publishedAt: 2022-12-22T20:48:43.605Z +updatedAt: 2024-03-05T15:28:44.072Z +publishedAt: 2024-03-05T15:28:44.072Z firstPublishedAt: 2018-06-01T17:39:02.287Z contentType: knownIssue productTeam: Marketing & Merchandising @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: campo-score-de-categoria-no-se-esta-guardando locale: es -kiStatus: Backlog +kiStatus: Fixed internalReference: --- diff --git a/docs/known-issues/es/centauro-to-implement-centauro-envios.md b/docs/known-issues/es/centauro-to-implement-centauro-envios.md index b847e68b4..3edc8fbe6 100644 --- a/docs/known-issues/es/centauro-to-implement-centauro-envios.md +++ b/docs/known-issues/es/centauro-to-implement-centauro-envios.md @@ -3,8 +3,8 @@ title: '[Centauro] Implementar "Centauro Envios"' id: 1xkjyfVfT8Fs2as9mbNjj3 status: PUBLISHED createdAt: 2022-11-25T21:23:23.849Z -updatedAt: 2022-11-25T21:23:24.283Z -publishedAt: 2022-11-25T21:23:24.283Z +updatedAt: 2024-02-16T20:24:05.883Z +publishedAt: 2024-02-16T20:24:05.883Z firstPublishedAt: 2022-11-25T21:23:24.283Z contentType: knownIssue productTeam: Connections @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Connections slug: centauro-implementar-centauro-envios locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 618941 --- diff --git a/docs/known-issues/es/change-order-link-on-checkoutorderplaced-is-leading-to-myaccount-instead-of-the-order-page.md b/docs/known-issues/es/change-order-link-on-checkoutorderplaced-is-leading-to-myaccount-instead-of-the-order-page.md new file mode 100644 index 000000000..2fc7ed9fc --- /dev/null +++ b/docs/known-issues/es/change-order-link-on-checkoutorderplaced-is-leading-to-myaccount-instead-of-the-order-page.md @@ -0,0 +1,58 @@ +--- +title: 'El enlace de cambio de pedido en la página de pago/pedido realizado lleva a myAccount en lugar de a la página de pedido.' +id: 6bP44VBdFIujX072rY6wCA +status: PUBLISHED +createdAt: 2023-06-15T16:13:03.752Z +updatedAt: 2023-06-15T16:13:04.279Z +publishedAt: 2023-06-15T16:13:04.279Z +firstPublishedAt: 2023-06-15T16:13:04.279Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: el-enlace-de-cambio-de-pedido-en-la-pagina-de-pagopedido-realizado-lleva-a-myaccount-en-lugar-de-a-la-pagina-de-pedido +locale: es +kiStatus: Backlog +internalReference: 844893 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Cuando la cuenta ha configurado la posibilidad de que el comprador cambie el pedido por sí mismo, el enlace de cambio de pedido aparecerá en la plantilla de pago/pedido realizado. + +Sin embargo, este enlace no redirige al cliente a la página de edición, sino a myAccount, que aparece vacía. + + + +## + +## Simulación + + +Configure la opción Permitir a los clientes realizar cambios en los pedidos en Admin -> configuración -> configuración de pedidos + ![](https://vtexhelp.zendesk.com/attachments/token/GqrSJ7cBhZc844LR3kXH7WMlX/?name=image.png) + +El comprador realiza un pedido y pasa por caja/pedidoRealizado + +Compruebe que el enlace no le redirige al área de edición de pedidos. + + + +## Workaround + + + +1. El comprador tiene que hacer clic en Mis Pedidos en la sección myAccount; +2. Elegir de nuevo el pedido que quieren modificar; +3. 3. Hacer clic en Cambiar pedido. + + + + + + diff --git a/docs/known-issues/es/change-order-through-the-ui-does-not-take-into-account-the-calculation-of-promotions-take-3-pay-2.md b/docs/known-issues/es/change-order-through-the-ui-does-not-take-into-account-the-calculation-of-promotions-take-3-pay-2.md index 8063808dc..4c8cb1a55 100644 --- a/docs/known-issues/es/change-order-through-the-ui-does-not-take-into-account-the-calculation-of-promotions-take-3-pay-2.md +++ b/docs/known-issues/es/change-order-through-the-ui-does-not-take-into-account-the-calculation-of-promotions-take-3-pay-2.md @@ -3,8 +3,8 @@ title: 'La orden de cambio a través de la UI no tiene en cuenta el cálculo de id: 3rvsDyCggYirvH7WT9rBVZ status: PUBLISHED createdAt: 2022-03-15T20:25:17.217Z -updatedAt: 2022-11-25T22:03:48.329Z -publishedAt: 2022-11-25T22:03:48.329Z +updatedAt: 2024-02-16T20:23:38.705Z +publishedAt: 2024-02-16T20:23:38.705Z firstPublishedAt: 2022-03-15T20:25:17.513Z contentType: knownIssue productTeam: Order Management @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Order Management slug: la-orden-de-cambio-a-traves-de-la-ui-no-tiene-en-cuenta-el-calculo-de-las-promociones-toma-3-paga-2 locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 472882 --- diff --git a/docs/known-issues/es/change-order-using-api-without-email-orderchanged.md b/docs/known-issues/es/change-order-using-api-without-email-orderchanged.md index e7ac94c6a..ecbacd69b 100644 --- a/docs/known-issues/es/change-order-using-api-without-email-orderchanged.md +++ b/docs/known-issues/es/change-order-using-api-without-email-orderchanged.md @@ -3,8 +3,8 @@ title: 'Modificación de la orden a través de la API sin correo electrónico or id: 1KMglga4xM1s7EvNO1mmua status: PUBLISHED createdAt: 2022-05-18T18:40:48.935Z -updatedAt: 2022-11-25T22:02:43.384Z -publishedAt: 2022-11-25T22:02:43.384Z +updatedAt: 2024-02-16T20:27:31.478Z +publishedAt: 2024-02-16T20:27:31.478Z firstPublishedAt: 2022-05-18T18:40:49.234Z contentType: knownIssue productTeam: Order Management @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Order Management slug: modificacion-de-la-orden-a-traves-de-la-api-sin-correo-electronico-orderchanged locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 380509 --- diff --git a/docs/known-issues/es/changes-made-in-the-styles-admin-page-are-not-saved-properly.md b/docs/known-issues/es/changes-made-in-the-styles-admin-page-are-not-saved-properly.md new file mode 100644 index 000000000..36f148a2d --- /dev/null +++ b/docs/known-issues/es/changes-made-in-the-styles-admin-page-are-not-saved-properly.md @@ -0,0 +1,49 @@ +--- +title: 'Los cambios realizados en la página de administración de Estilos no se guardan correctamente' +id: 4XmBeVMf0yZJElH85mSxC3 +status: PUBLISHED +createdAt: 2024-01-25T19:13:16.165Z +updatedAt: 2024-01-25T19:13:16.858Z +publishedAt: 2024-01-25T19:13:16.858Z +firstPublishedAt: 2024-01-25T19:13:16.858Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: los-cambios-realizados-en-la-pagina-de-administracion-de-estilos-no-se-guardan-correctamente +locale: es +kiStatus: No Fix +internalReference: 971948 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Los cambios que se realizan utilizando la página de estilos de la interfaz de usuario de administración no se están guardando correctamente y no siempre se aplicarán a la página web. + + +## + +## Simulación + + +Intente realizar cambios en el estilo del sitio web a través de la página de estilos. +Guarde los cambios. +Los cambios no se reflejan y no se guardan. +No se registran errores en la consola y se muestra el mensaje de "Guardado correctamente". + + + +## Workaround + + +No hay solución. + + + + + diff --git a/docs/known-issues/es/changing-accessories-is-not-triggering-indexation.md b/docs/known-issues/es/changing-accessories-is-not-triggering-indexation.md new file mode 100644 index 000000000..541c9adce --- /dev/null +++ b/docs/known-issues/es/changing-accessories-is-not-triggering-indexation.md @@ -0,0 +1,50 @@ +--- +title: 'El cambio de accesorios no provoca la indexación' +id: 5asLRh4ChyuSEg1mRwWbgT +status: PUBLISHED +createdAt: 2024-05-22T18:30:14.578Z +updatedAt: 2024-05-22T18:30:15.412Z +publishedAt: 2024-05-22T18:30:15.412Z +firstPublishedAt: 2024-05-22T18:30:15.412Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: el-cambio-de-accesorios-no-provoca-la-indexacion +locale: es +kiStatus: Backlog +internalReference: 1037800 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Cuando el comerciante realiza cambios o añade nuevos accesorios a la sku, el indexador no se activa automáticamente. + +Esto hace que los cambios no se reflejen en la interfaz de usuario hasta que otra acción active el indexador. + + + +## Simulación + + +Realiza un cambio o añade un accesorio a un sku. +Compruebe (después del tiempo de caché) que el PDP no se actualiza automáticamente. +Haga otro cambio en el sku. +Compruebe (después del tiempo de caché) que el PDP reflejará ambos cambios. + + + +## Workaround + + +Forzar al indexador realizando otra acción sobre el sku. + + + + + diff --git a/docs/known-issues/es/changing-the-order-of-a-sku-specification-on-the-admin-could-make-the-page-not-work-correctly.md b/docs/known-issues/es/changing-the-order-of-a-sku-specification-on-the-admin-could-make-the-page-not-work-correctly.md index bfaf95845..602995561 100644 --- a/docs/known-issues/es/changing-the-order-of-a-sku-specification-on-the-admin-could-make-the-page-not-work-correctly.md +++ b/docs/known-issues/es/changing-the-order-of-a-sku-specification-on-the-admin-could-make-the-page-not-work-correctly.md @@ -3,8 +3,8 @@ title: 'Cambiar el orden de una especificación de SKU en el Admin podría hacer id: 5MuozhOKaYLGShytNH5k8Z status: PUBLISHED createdAt: 2022-08-10T13:57:53.322Z -updatedAt: 2022-11-25T21:43:51.741Z -publishedAt: 2022-11-25T21:43:51.741Z +updatedAt: 2024-02-16T20:26:58.129Z +publishedAt: 2024-02-16T20:26:58.129Z firstPublishedAt: 2022-08-10T13:57:53.867Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: cambiar-el-orden-de-una-especificacion-de-sku-en-el-admin-podria-hacer-que-la-pagina-no-funcione-correctamente locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 460329 --- diff --git a/docs/known-issues/es/checkout-allows-proceeding-to-payment-form-without-shipping-address-on-the-ui-only.md b/docs/known-issues/es/checkout-allows-proceeding-to-payment-form-without-shipping-address-on-the-ui-only.md index e55c7ec85..0c9634abc 100644 --- a/docs/known-issues/es/checkout-allows-proceeding-to-payment-form-without-shipping-address-on-the-ui-only.md +++ b/docs/known-issues/es/checkout-allows-proceeding-to-payment-form-without-shipping-address-on-the-ui-only.md @@ -3,8 +3,8 @@ title: 'El pago permite pasar al formulario de pago sin la dirección de envío id: 3k9zxMq6Pl9WBnIz5Hy6Xf status: PUBLISHED createdAt: 2022-11-18T18:42:08.326Z -updatedAt: 2022-11-25T23:17:39.653Z -publishedAt: 2022-11-25T23:17:39.653Z +updatedAt: 2024-02-16T20:27:39.990Z +publishedAt: 2024-02-16T20:27:39.990Z firstPublishedAt: 2022-11-18T18:42:08.914Z contentType: knownIssue productTeam: Checkout @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Checkout slug: el-pago-permite-pasar-al-formulario-de-pago-sin-la-direccion-de-envio-en-la-interfaz-de-usuario-solamente locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 699317 --- diff --git a/docs/known-issues/es/checkout-allows-to-add-2-different-addresses-for-delivery.md b/docs/known-issues/es/checkout-allows-to-add-2-different-addresses-for-delivery.md new file mode 100644 index 000000000..55f448537 --- /dev/null +++ b/docs/known-issues/es/checkout-allows-to-add-2-different-addresses-for-delivery.md @@ -0,0 +1,49 @@ +--- +title: 'El pago permite añadir 2 direcciones diferentes para la entrega' +id: 2z7iq68qdHXAfY8RLDHXDg +status: PUBLISHED +createdAt: 2023-11-06T22:03:24.983Z +updatedAt: 2023-11-07T21:28:43.164Z +publishedAt: 2023-11-07T21:28:43.164Z +firstPublishedAt: 2023-11-06T22:03:25.472Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: el-pago-permite-anadir-2-direcciones-diferentes-para-la-entrega +locale: es +kiStatus: Backlog +internalReference: 931225 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Checkout permite añadir dos direcciones diferentes para la entrega en el orderForm, por ejemplo, una "comercial" y una "residencial" (definidas por el campo 'addressType'), cuando una de ellas es desechable. + +Cuando se seleccionan ambas direcciones, aparece el mensaje de error "Imposible comunicarse con el vendedor", y el comprador no puede continuar con los siguientes pasos. + + +## + +## Simulación + + + +- Enviar una nueva dirección a través de API Añadir dirección de envío y seleccionar opción de entrega; +- Añadir un cliente que ya tiene un perfil completo a través de API Añadir perfil de cliente. + + + +## Workaround + + provisional +N/A + + + + diff --git a/docs/known-issues/es/checkout-allows-users-to-jump-to-payment-step-with-an-empty-shippingdata-when-using-geolocation.md b/docs/known-issues/es/checkout-allows-users-to-jump-to-payment-step-with-an-empty-shippingdata-when-using-geolocation.md new file mode 100644 index 000000000..77855c236 --- /dev/null +++ b/docs/known-issues/es/checkout-allows-users-to-jump-to-payment-step-with-an-empty-shippingdata-when-using-geolocation.md @@ -0,0 +1,44 @@ +--- +title: "Checkout permite a los usuarios saltar al paso de pago con un 'shippingData' vacío cuando se utiliza geolocalización" +id: 7uv85LIrjoPaHxVgCAoy7I +status: PUBLISHED +createdAt: 2023-10-23T17:48:05.377Z +updatedAt: 2023-10-23T17:58:49.908Z +publishedAt: 2023-10-23T17:58:49.908Z +firstPublishedAt: 2023-10-23T17:48:06.206Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: checkout-permite-a-los-usuarios-saltar-al-paso-de-pago-con-un-shippingdata-vacio-cuando-se-utiliza-geolocalizacion +locale: es +kiStatus: Backlog +internalReference: 343056 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + + +## Simulación + + + +- Enviar la dirección vía API con datos incompletos; +- Añadir cualquier producto a la cesta; +- Ir al carrito y pasar por caja; +- Añadir la información del perfil. + + + +## Workaround + + +N/A + + + diff --git a/docs/known-issues/es/checkout-does-not-correctly-calculate-shipping-value-for-single-item-that-has-free-shipping-and-scheduled-delivery.md b/docs/known-issues/es/checkout-does-not-correctly-calculate-shipping-value-for-single-item-that-has-free-shipping-and-scheduled-delivery.md index 00b98216c..dd096adc2 100644 --- a/docs/known-issues/es/checkout-does-not-correctly-calculate-shipping-value-for-single-item-that-has-free-shipping-and-scheduled-delivery.md +++ b/docs/known-issues/es/checkout-does-not-correctly-calculate-shipping-value-for-single-item-that-has-free-shipping-and-scheduled-delivery.md @@ -3,8 +3,8 @@ title: 'La caja no calcula correctamente el valor del envío para un solo artíc id: 4jX7JT0Wxt9S4xBe9FSwO status: PUBLISHED createdAt: 2022-02-21T19:48:04.202Z -updatedAt: 2022-11-25T21:53:42.846Z -publishedAt: 2022-11-25T21:53:42.846Z +updatedAt: 2024-02-16T20:26:29.918Z +publishedAt: 2024-02-16T20:26:29.918Z firstPublishedAt: 2022-02-21T19:48:04.748Z contentType: knownIssue productTeam: Checkout @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Checkout slug: la-caja-no-calcula-correctamente-el-valor-del-envio-para-un-solo-articulo-que-tiene-envio-gratuito-y-entrega-programada locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 529043 --- diff --git a/docs/known-issues/es/checkout-does-not-display-shipping-promotion-at-first-instant-for-specific-condition.md b/docs/known-issues/es/checkout-does-not-display-shipping-promotion-at-first-instant-for-specific-condition.md index f5cb73b1d..dc457b74f 100644 --- a/docs/known-issues/es/checkout-does-not-display-shipping-promotion-at-first-instant-for-specific-condition.md +++ b/docs/known-issues/es/checkout-does-not-display-shipping-promotion-at-first-instant-for-specific-condition.md @@ -3,8 +3,8 @@ title: 'El pago no muestra la promoción de envío en el primer instante para un id: 14rQaM53csQQeA1wu5lRj8 status: PUBLISHED createdAt: 2022-05-20T17:46:10.644Z -updatedAt: 2022-11-25T21:53:02.607Z -publishedAt: 2022-11-25T21:53:02.607Z +updatedAt: 2024-01-15T14:35:39.473Z +publishedAt: 2024-01-15T14:35:39.473Z firstPublishedAt: 2022-05-20T17:46:11.046Z contentType: knownIssue productTeam: Checkout @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Checkout slug: el-pago-no-muestra-la-promocion-de-envio-en-el-primer-instante-para-una-condicion-especifica locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 280144 --- @@ -23,23 +23,36 @@ internalReference: 280144
-La caja (backend) tiene un comportamiento de preselección del mejor método de entrega para el usuario tan pronto como se informa de un código postal. +El checkout (backend) tiene un comportamiento de pre-seleccionar el mejor método de entrega para el usuario tan pronto como un código postal es informado. -Las promociones que utilizan la restricción de "Aplicar el descuento sólo cuando uno de los transportistas anteriores es seleccionado por el cliente" de hecho sólo se aplican después de que el cliente elige el método de entrega específico. +Las promociones que utilizan la restricción de "Aplicar el descuento sólo cuando uno de los transportistas anteriores es seleccionado por el cliente", de hecho, sólo se aplican después de que el cliente elige el método de entrega específico. -Ocurre que, si la opción de entrega seleccionada automáticamente en el momento de la compra entra en alguna promoción con la restricción anterior, el descuento no se aplicará La opción mencionada es la que dice "Aplicar el descuento sólo cuando uno de los transportistas anteriores es seleccionado por el cliente"). +Sucede que, si la opción de entrega seleccionada automáticamente al realizar el pago se ajusta a cualquier promoción con la restricción anterior, el descuento no se aplicará (la opción mencionada es la que dice "Aplicar el descuento sólo cuando uno de los transportistas anteriores es seleccionado por el cliente"). -Esto sólo ocurre en el primer momento, ya que el checkout no recalcula las promociones al hacer esta elección de entrega automática. Esto se debe a que, si recalcula las promociones, eventualmente la mejor opción de entrega puede ser diferente, y esto dejaría al sistema en un bucle, buscando siempre la mejor opción. En la futura actualización del orderForm, se recalcula todo su contexto, esta vez con la forma de entrega realmente seleccionada, y entonces se aplicará la promoción. +Esto sólo ocurre en el primer momento, ya que el checkout no recalcula las promociones al hacer esta elección de entrega automática. Esto se debe a que, si recalcula las promociones, eventualmente la mejor opción de entrega puede ser diferente, y esto dejaría al sistema en un bucle, buscando siempre la mejor opción. En futuras actualizaciones de orderForm, se recalcula todo su contexto, esta vez con la forma de entrega realmente seleccionada, y entonces se aplicará la promoción. -Además de este hecho, la simulación de envío del carrito (shipping-preview) realiza peticiones adicionales a la API, no sólo utilizando el contexto de orderForm. Esto hace que reciba la promoción, mientras que los totales del carrito están restringidos al contexto del orderForm, que aún no tiene la promoción, lo que da lugar a valores divergentes. +Además de este hecho, la simulación de envío del carrito (shipping-preview) realiza peticiones adicionales a la API, no sólo utilizando el contexto del orderForm. Esto hace que reciba la promoción, mientras que los totales del carrito se restringen al contexto del orderForm, que aún no tiene la promoción, lo que da lugar a valores divergentes. +## ## Simulación +- tener una promoción de envío gratuito restringida a una opción "A", y con la opción adicional anterior activada +- tener un carrito y un código postal con dos o más tipos de envío, donde "A" es el envío más barato (ejemplo, A = R$10; B = R$20) +- introduzca el código postal y tenga en cuenta que "A" (el más barato) se seleccionará automáticamente, pero seguirá apareciendo como R$10 +- seleccione el envío "B" (20 R$) y vuelva al envío "A" (10 R$) +- en este momento el valor de "A" se volverá a calcular y aparecerá como gratuito + + ## Workaround +** +No se recomienda utilizar esta restricción en las promociones de envío. + + + diff --git a/docs/known-issues/es/checkout-does-not-support-encoding-assembly-options-names.md b/docs/known-issues/es/checkout-does-not-support-encoding-assembly-options-names.md new file mode 100644 index 000000000..e40ad9903 --- /dev/null +++ b/docs/known-issues/es/checkout-does-not-support-encoding-assembly-options-names.md @@ -0,0 +1,47 @@ +--- +title: 'Checkout no admite la codificación de nombres de opciones de montaje' +id: 29YnOA15HDzJSRwiOLLNfR +status: PUBLISHED +createdAt: 2024-05-06T19:01:35.962Z +updatedAt: 2024-05-06T19:01:36.828Z +publishedAt: 2024-05-06T19:01:36.828Z +firstPublishedAt: 2024-05-06T19:01:36.828Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: checkout-no-admite-la-codificacion-de-nombres-de-opciones-de-montaje +locale: es +kiStatus: Backlog +internalReference: 378842 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Los nombres de las opciones de ensamblaje se utilizan en la ruta API. Por ello, es necesario soportar la codificación de estos nombres para no crear problemas en la URL con caracteres especiales, como "/". Al añadir una opción de montaje con "/" en el carrito, simplemente no se añade y tampoco se notifica al usuario. + + +## + +## Simulación + + + +- Añada una "/" en el nombre de la opción de montaje; +- Intente añadir un producto con la opción de montaje; +- El artículo se añadirá al carrito sin la opción de montaje. + + + +## Workaround + + +Elimine "/" del nombre de la opción de montaje. + + + diff --git a/docs/known-issues/es/checkout-incorrectly-sending-item-details-to-transaction.md b/docs/known-issues/es/checkout-incorrectly-sending-item-details-to-transaction.md index 2f551d9ed..b610f3ac3 100644 --- a/docs/known-issues/es/checkout-incorrectly-sending-item-details-to-transaction.md +++ b/docs/known-issues/es/checkout-incorrectly-sending-item-details-to-transaction.md @@ -3,8 +3,8 @@ title: 'El pago envía incorrectamente los detalles del artículo a la transacci id: YxjZNKuIxkKQioS7lkmu8 status: PUBLISHED createdAt: 2022-03-04T15:08:55.326Z -updatedAt: 2022-11-25T21:52:34.380Z -publishedAt: 2022-11-25T21:52:34.380Z +updatedAt: 2024-02-16T20:28:39.301Z +publishedAt: 2024-02-16T20:28:39.301Z firstPublishedAt: 2022-03-04T15:08:55.710Z contentType: knownIssue productTeam: Checkout @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Checkout slug: el-pago-envia-incorrectamente-los-detalles-del-articulo-a-la-transaccion locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 535859 --- diff --git a/docs/known-issues/es/checkout-pipeline-doesnt-update-taxes-considering-the-correct-seller-when-merging-cart-information.md b/docs/known-issues/es/checkout-pipeline-doesnt-update-taxes-considering-the-correct-seller-when-merging-cart-information.md new file mode 100644 index 000000000..75ac70a0c --- /dev/null +++ b/docs/known-issues/es/checkout-pipeline-doesnt-update-taxes-considering-the-correct-seller-when-merging-cart-information.md @@ -0,0 +1,46 @@ +--- +title: 'El proceso de pago no actualiza los impuestos teniendo en cuenta el vendedor correcto al combinar la información del carro.' +id: 4HDGps2Ez5kWKuW1UNX1JQ +status: PUBLISHED +createdAt: 2024-07-03T20:21:23.533Z +updatedAt: 2024-07-03T20:21:24.413Z +publishedAt: 2024-07-03T20:21:24.413Z +firstPublishedAt: 2024-07-03T20:21:24.413Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: el-proceso-de-pago-no-actualiza-los-impuestos-teniendo-en-cuenta-el-vendedor-correcto-al-combinar-la-informacion-del-carro +locale: es +kiStatus: Backlog +internalReference: 759842 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Cuando hay 2 vendedores en el método "SellerElection", uno de ellos es seleccionado como el que tiene el precio más barato para la entrega, y el otro el precio más barato para la recogida en el punto, la fusión de la información del carrito no actualiza los impuestos al seleccionar la recogida en el punto, causando un error al finalizar la compra. + + + +## Simulación + + + +- Tener configurados dos vendedores: 1 es el más barato en entrega y el otro en recogida en destino +- Configure los impuestos _sólo_ para el vendedor que realizará la recogida en el punto de entrega o diferentes impuestos entre ellos +- Realice una Simulación de Pago y verá que no habrá impuestos en "priceTags" y no finalizará la compra + + + +## Workaround + + +N/A + + + diff --git a/docs/known-issues/es/checkout-simulation-returns-value-0-in-slastax-field-for-shipping-percentage-taxes.md b/docs/known-issues/es/checkout-simulation-returns-value-0-in-slastax-field-for-shipping-percentage-taxes.md new file mode 100644 index 000000000..ed5be0f20 --- /dev/null +++ b/docs/known-issues/es/checkout-simulation-returns-value-0-in-slastax-field-for-shipping-percentage-taxes.md @@ -0,0 +1,47 @@ +--- +title: 'La simulación de pago devuelve el valor 0 en el campo "slas.tax" para los impuestos del porcentaje de envío.' +id: 54Mtsj8EKuo0SaQCoWyYzj +status: PUBLISHED +createdAt: 2024-04-05T18:55:32.183Z +updatedAt: 2024-04-05T18:55:33.336Z +publishedAt: 2024-04-05T18:55:33.336Z +firstPublishedAt: 2024-04-05T18:55:33.336Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: la-simulacion-de-pago-devuelve-el-valor-0-en-el-campo-slastax-para-los-impuestos-del-porcentaje-de-envio +locale: es +kiStatus: Backlog +internalReference: 1012724 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Los impuestos del porcentaje de envío no se devuelven en el campo `logisticsInfo.slas.tax` al realizar una simulación de pago aunque la información de los impuestos individuales esté disponible en el campo `items.priceTags`. + + + +## Simulación + + + +- Configurar un Impuesto de Porcentaje de Envío +- Realizar una solicitud de simulación de carrito con el ANS seleccionado +- El campo `tax` devuelve el valor `0 + + +## + +## Workaround + + +N/A + + + diff --git a/docs/known-issues/es/checkout-simulation-with-a-great-quantity-of-the-same-sku-receives-a-logistics-timeout.md b/docs/known-issues/es/checkout-simulation-with-a-great-quantity-of-the-same-sku-receives-a-logistics-timeout.md new file mode 100644 index 000000000..3c5a1953d --- /dev/null +++ b/docs/known-issues/es/checkout-simulation-with-a-great-quantity-of-the-same-sku-receives-a-logistics-timeout.md @@ -0,0 +1,51 @@ +--- +title: 'Simulación de pago con una gran cantidad de la misma sku recibe un tiempo de espera Logística' +id: 753MDZbcyN9BTHAaSTpOlY +status: PUBLISHED +createdAt: 2024-06-18T12:42:44.404Z +updatedAt: 2024-06-18T12:42:45.419Z +publishedAt: 2024-06-18T12:42:45.419Z +firstPublishedAt: 2024-06-18T12:42:45.419Z +contentType: knownIssue +productTeam: Logistics +author: 2mXZkbi0oi061KicTExNjo +tag: Logistics +slug: simulacion-de-pago-con-una-gran-cantidad-de-la-misma-sku-recibe-un-tiempo-de-espera-logistica +locale: es +kiStatus: No Fix +internalReference: 330775 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Tenemos un error en el servicio de Logística cuando intentamos simular una compra con miles de unidades del mismo SKU. Ese error se produce porque la solicitud para dividir el paquete tarda demasiado. + +El detalle del error en la API es: "La operación fue cancelada". + + +## + +## Simulación + + + +1. Intenta hacer una **Simulación de caja** o una simulación en el **Carro de la compra** con miles de unidades del mismo SKU (como 50k). +2. Revisa los detalles en la respuesta de la API, y probablemente veas un error al procesar esa petición (**timeout**) + + + +## Workaround + + +Recomendamos aumentar los límites de paquetes del transportista para acomodar las unidades en un solo paquete. Proporcionaría una solicitud más rápida y no devolvería un tiempo de espera. + + + + + + diff --git a/docs/known-issues/es/checkout-ui-goes-to-payment-with-an-incomplete-invoice-address-for-shoppers-with-complete-profile.md b/docs/known-issues/es/checkout-ui-goes-to-payment-with-an-incomplete-invoice-address-for-shoppers-with-complete-profile.md new file mode 100644 index 000000000..454378e9f --- /dev/null +++ b/docs/known-issues/es/checkout-ui-goes-to-payment-with-an-incomplete-invoice-address-for-shoppers-with-complete-profile.md @@ -0,0 +1,50 @@ +--- +title: 'La interfaz de usuario de pago pasa a Pago con una dirección de factura incompleta para compradores con perfil completo.' +id: NmN6oNKp1isyxssTE5jPR +status: PUBLISHED +createdAt: 2023-11-27T17:40:11.335Z +updatedAt: 2023-12-12T15:46:39.789Z +publishedAt: 2023-12-12T15:46:39.789Z +firstPublishedAt: 2023-11-27T17:40:12.008Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: la-interfaz-de-usuario-de-pago-pasa-a-pago-con-una-direccion-de-factura-incompleta-para-compradores-con-perfil-completo +locale: es +kiStatus: Fixed +internalReference: 937615 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Cuando un comprador tiene un perfil completo y la tienda está configurada para utilizar una dirección de factura para la recogida, la interfaz de usuario pasará a Pago con una dirección de factura incompleta. + + +## + +## Simulación + + + +- Configurar la dirección de factura para la recogida; + ![](https://vtexhelp.zendesk.com/attachments/token/1zJ19Lq9oJ5CHdkaHUfw4SAka/?name=image.png) + +- Después de añadir productos a la cesta, utilice un correo electrónico con un perfil completo; +- La interfaz de usuario pasará al pago incluso con una dirección de factura incompleta en el sistema de perfiles. + + + +## Workaround + + +Actualice la dirección de facturación a través de Datos Maestros. + + + + diff --git a/docs/known-issues/es/checkout-ui-is-not-automatically-using-lean-shipping-for-items-with-no-common-shipping-methods.md b/docs/known-issues/es/checkout-ui-is-not-automatically-using-lean-shipping-for-items-with-no-common-shipping-methods.md new file mode 100644 index 000000000..937abbf58 --- /dev/null +++ b/docs/known-issues/es/checkout-ui-is-not-automatically-using-lean-shipping-for-items-with-no-common-shipping-methods.md @@ -0,0 +1,53 @@ +--- +title: 'La interfaz de usuario de la caja no utiliza automáticamente el "envío reducido" para los artículos sin métodos de envío comunes.' +id: 2LXp8VCAay7Ic9MBfbtirT +status: PUBLISHED +createdAt: 2024-04-02T15:27:23.003Z +updatedAt: 2024-04-02T15:27:24.004Z +publishedAt: 2024-04-02T15:27:24.004Z +firstPublishedAt: 2024-04-02T15:27:24.004Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: la-interfaz-de-usuario-de-la-caja-no-utiliza-automaticamente-el-envio-reducido-para-los-articulos-sin-metodos-de-envio-comunes +locale: es +kiStatus: Backlog +internalReference: 329846 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +La configuración de Checkout UI permite desactivar el lean shipping (optimizaciones del modo de entrega), pero esto sólo es posible si todos los artículos del carrito tienen en común los mismos métodos de entrega. De lo contrario, el lean shipping debe aparecer forzosamente en el carrito incluso con la opción desactivada. +Sin embargo, en algunos escenarios, el comportamiento reportado arriba no sucede, y todos los métodos de entrega disponibles son presentados individualmente al comprador. + +Como resultado, al no haber forma de seleccionar un método de entrega diferente para cada artículo, ningún envío mostrado corresponde a una única opción de entrega para todo el carro, presentándose opciones y paquetes sin sentido. + + +## + +## Simulación + + + +- Desactivar las **Opciones de envío optimizadas****;** +- Montar un carrito donde no todos los artículos tengan el mismo método de entrega; +- También es necesario que la tienda tenga activado "allowMultipleDeliveries"; +- El escenario reportado mostrará las opciones abiertamente en lugar de lean shipping. + + +## + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/es/checkout-ui-loops-when-not-receiving-correct-sla-values-from-logistics-system.md b/docs/known-issues/es/checkout-ui-loops-when-not-receiving-correct-sla-values-from-logistics-system.md index efa17a60b..b515fdcd5 100644 --- a/docs/known-issues/es/checkout-ui-loops-when-not-receiving-correct-sla-values-from-logistics-system.md +++ b/docs/known-issues/es/checkout-ui-loops-when-not-receiving-correct-sla-values-from-logistics-system.md @@ -1,10 +1,10 @@ --- title: 'Checkout UI loops when not receiving correct SLA values from logistics system' id: 4tACwwmorLZ7NAt3zWldWL -status: CHANGED +status: PUBLISHED createdAt: 2022-05-04T19:28:24.852Z -updatedAt: 2022-06-27T12:27:43.525Z -publishedAt: 2022-06-26T16:28:26.833Z +updatedAt: 2024-02-16T20:28:53.645Z +publishedAt: 2024-02-16T20:28:53.645Z firstPublishedAt: 2022-05-04T19:28:25.322Z contentType: knownIssue productTeam: Checkout @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Checkout slug: checkout-ui-loops-when-not-receiving-correct-sla-values-from-logistics-system locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 485016 --- diff --git a/docs/known-issues/es/checkout-ui-sends-hyphen-in-the-postal-code-to-orderform.md b/docs/known-issues/es/checkout-ui-sends-hyphen-in-the-postal-code-to-orderform.md new file mode 100644 index 000000000..5f5a9e6bf --- /dev/null +++ b/docs/known-issues/es/checkout-ui-sends-hyphen-in-the-postal-code-to-orderform.md @@ -0,0 +1,50 @@ +--- +title: 'Checkout UI envía guión en el código postal a orderForm' +id: 3cqrBqq5x8nixjAFt8BxCx +status: PUBLISHED +createdAt: 2024-01-16T12:37:56.497Z +updatedAt: 2024-01-16T12:37:57.041Z +publishedAt: 2024-01-16T12:37:57.041Z +firstPublishedAt: 2024-01-16T12:37:57.041Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: checkout-ui-envia-guion-en-el-codigo-postal-a-orderform +locale: es +kiStatus: Backlog +internalReference: 937692 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Checkout UI envía un guión para el código postal a orderForm, causando problemas al calcular los ANS cuando un país tiene 7 dígitos + el guión. Esto sucede porque el módulo de Logística considera el guión como un dígito y dependiendo de cómo se registraron las tarifas de envío en la política de envío. + +Portugal y Japón son los únicos en este escenario. + + +## + +## Simulación + + + +- Tener una cuenta para Portugal o Japón; +- Después de añadir productos a la cesta, escriba el código postal; +- El producto puede aparecer como no disponible. + + + +## Workaround + + + +- Revise las tarifas de envío para incluir una gama más amplia. + + + diff --git a/docs/known-issues/es/checkout-ui-shows-free-shipping-when-the-user-switches-the-delivery-options.md b/docs/known-issues/es/checkout-ui-shows-free-shipping-when-the-user-switches-the-delivery-options.md new file mode 100644 index 000000000..1b110db6e --- /dev/null +++ b/docs/known-issues/es/checkout-ui-shows-free-shipping-when-the-user-switches-the-delivery-options.md @@ -0,0 +1,47 @@ +--- +title: 'La interfaz de pago muestra el envío gratuito cuando el usuario cambia las opciones de entrega.' +id: 5ibXQuVSU5vLfihL8uImyX +status: PUBLISHED +createdAt: 2023-09-27T20:40:02.973Z +updatedAt: 2023-10-02T19:35:11.231Z +publishedAt: 2023-10-02T19:35:11.231Z +firstPublishedAt: 2023-09-27T20:40:03.494Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: la-interfaz-de-pago-muestra-el-envio-gratuito-cuando-el-usuario-cambia-las-opciones-de-entrega +locale: es +kiStatus: Backlog +internalReference: 897109 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +La interfaz de usuario de la caja muestra la entrega gratuita cuando el usuario cambia el método de entrega de envío normal a entrega programada. El problema solo se produce en el cuadro de entrega y cuando la cuenta tiene configurada la función LeanShipping. aunque la IU muestra el envío gratuito, los valores totales de la compra se muestran y cobran correctamente. + + +## + +## Simulación + + + +1. Vaya a la página de pago comprando un artículo al azar +2. en la sección de envío, seleccione envío programado y, a continuación, vuelva a seleccionar envío normal y aparecerá el precio de envío gratuito en la sección de envío + + + +## Workaround + + +No hay solución. + + + + diff --git a/docs/known-issues/es/city-and-state-are-not-sent-to-paypalplus-when-there-is-only-pickup-address-available.md b/docs/known-issues/es/city-and-state-are-not-sent-to-paypalplus-when-there-is-only-pickup-address-available.md index f66ebe6f9..c0fd44533 100644 --- a/docs/known-issues/es/city-and-state-are-not-sent-to-paypalplus-when-there-is-only-pickup-address-available.md +++ b/docs/known-issues/es/city-and-state-are-not-sent-to-paypalplus-when-there-is-only-pickup-address-available.md @@ -3,8 +3,8 @@ title: 'La ciudad y el estado no se envían a PayPalPlus cuando sólo hay una di id: 5ScWTMLqT9oBMUYFc6WGo2 status: PUBLISHED createdAt: 2023-06-01T13:47:08.477Z -updatedAt: 2023-06-01T13:47:09.590Z -publishedAt: 2023-06-01T13:47:09.590Z +updatedAt: 2023-09-12T13:10:53.169Z +publishedAt: 2023-09-12T13:10:53.169Z firstPublishedAt: 2023-06-01T13:47:09.590Z contentType: knownIssue productTeam: Checkout @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Checkout slug: la-ciudad-y-el-estado-no-se-envian-a-paypalplus-cuando-solo-hay-una-direccion-de-recogida-disponible locale: es -kiStatus: Backlog +kiStatus: Fixed internalReference: 836025 --- @@ -47,3 +47,4 @@ Seleccione "Entrega", añada el código postal y cambie a "Recogida en tienda". + diff --git a/docs/known-issues/es/clear-filter-button-doesnt-handle-multiple-filters-correctly.md b/docs/known-issues/es/clear-filter-button-doesnt-handle-multiple-filters-correctly.md new file mode 100644 index 000000000..7796ef717 --- /dev/null +++ b/docs/known-issues/es/clear-filter-button-doesnt-handle-multiple-filters-correctly.md @@ -0,0 +1,42 @@ +--- +title: 'El botón Borrar filtro no gestiona correctamente los filtros múltiples' +id: TVLYkkJXq5bxmFvHZyRS6 +status: PUBLISHED +createdAt: 2024-01-03T22:35:40.705Z +updatedAt: 2024-01-03T22:35:41.328Z +publishedAt: 2024-01-03T22:35:41.328Z +firstPublishedAt: 2024-01-03T22:35:41.328Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: el-boton-borrar-filtro-no-gestiona-correctamente-los-filtros-multiples +locale: es +kiStatus: Backlog +internalReference: 960905 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +En algunos casos, como en páginas de destino y páginas de colección, los filtros adicionales no se borran correctamente después de hacer clic en el botón "Borrar filtro". La URL puede ir a filtros no válidos o erróneos y el listado de productos puede quedar vacío o con productos inesperados. + + +## + +## Simulación + + +En un tema de tienda con el botón "Borrar filtros" activado, pruébalo en una página de destino o de colección después de aplicar filtros adicionales. + + + +## Workaround + + +N/A + diff --git a/docs/known-issues/es/client-document-value-will-not-update-correctly-sometimes-in-global-checkout-setting.md b/docs/known-issues/es/client-document-value-will-not-update-correctly-sometimes-in-global-checkout-setting.md new file mode 100644 index 000000000..9f057f62c --- /dev/null +++ b/docs/known-issues/es/client-document-value-will-not-update-correctly-sometimes-in-global-checkout-setting.md @@ -0,0 +1,53 @@ +--- +title: 'El valor del documento del cliente no se actualiza correctamente a veces en la configuración Global Checkout' +id: 3846jcrfuMvULJt5dZkJxf +status: PUBLISHED +createdAt: 2023-07-17T20:50:26.133Z +updatedAt: 2023-07-17T20:50:27.048Z +publishedAt: 2023-07-17T20:50:27.048Z +firstPublishedAt: 2023-07-17T20:50:27.048Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: el-valor-del-documento-del-cliente-no-se-actualiza-correctamente-a-veces-en-la-configuracion-global-checkout +locale: es +kiStatus: Backlog +internalReference: 863726 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Cuando se utiliza Global Checkout, y el cambio de utilizar el documento por defecto y un documento auto-identificado y el valor informado para el campo de número de documento no "tomarlo" correctamente. + +Se adjunta un video que muestra el comportamiento. + + + + +## + +## Simulación + + +Aplique las personalizaciones para habilitar el checkout global. +Proceda a añadir un documento ajeno y guarde los cambios del perfil. +Edite el perfil, cambie a entrada de documento normal e introduzca un valor diferente, luego guarde los cambios +Abra el perfil de nuevo, a veces el valor mostrado fue reemplazado por el valor extranjero + + + +## Workaround + + +N/A. + + + + + diff --git a/docs/known-issues/es/clientprofiledata-gets-empty-if-request-add-client-profile-is-performed-twice.md b/docs/known-issues/es/clientprofiledata-gets-empty-if-request-add-client-profile-is-performed-twice.md new file mode 100644 index 000000000..42ed8cc05 --- /dev/null +++ b/docs/known-issues/es/clientprofiledata-gets-empty-if-request-add-client-profile-is-performed-twice.md @@ -0,0 +1,47 @@ +--- +title: 'clientProfileData se vacía si la solicitud Añadir perfil de cliente se realiza dos veces' +id: 1TG7cnnMyWHNKrCjoouKoC +status: PUBLISHED +createdAt: 2023-10-02T15:51:35.989Z +updatedAt: 2023-10-02T15:51:36.771Z +publishedAt: 2023-10-02T15:51:36.771Z +firstPublishedAt: 2023-10-02T15:51:36.771Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: clientprofiledata-se-vacia-si-la-solicitud-anadir-perfil-de-cliente-se-realiza-dos-veces +locale: es +kiStatus: Backlog +internalReference: 911203 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Cuando se envía la petición Añadir perfil de cliente dos veces y el email tiene un perfil completo, "clientProfileData" se queda vacío, mostrando sólo el email. + + +## + +## Simulación + + + +- Añadir perfil de cliente vía API; +- Vuelva a enviar la misma solicitud autenticada, el "clientProfileData" tendrá sólo el correo electrónico. + + + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/es/cms-allows-the-creation-but-not-the-editing-of-folders-with-the-same-names-as-the-default-ones.md b/docs/known-issues/es/cms-allows-the-creation-but-not-the-editing-of-folders-with-the-same-names-as-the-default-ones.md index 0cce2183a..bc9905e15 100644 --- a/docs/known-issues/es/cms-allows-the-creation-but-not-the-editing-of-folders-with-the-same-names-as-the-default-ones.md +++ b/docs/known-issues/es/cms-allows-the-creation-but-not-the-editing-of-folders-with-the-same-names-as-the-default-ones.md @@ -3,8 +3,8 @@ title: 'El CMS permite la creación pero no la edición de carpetas con los mism id: q2Fvxfwv5MjAcqxb81avH status: PUBLISHED createdAt: 2022-04-26T14:09:30.508Z -updatedAt: 2022-11-25T22:10:43.268Z -publishedAt: 2022-11-25T22:10:43.268Z +updatedAt: 2024-02-16T20:26:06.081Z +publishedAt: 2024-02-16T20:26:06.081Z firstPublishedAt: 2022-04-26T14:09:31.061Z contentType: knownIssue productTeam: Portal @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Portal slug: el-cms-permite-la-creacion-pero-no-la-edicion-de-carpetas-con-los-mismos-nombres-que-los-predeterminados locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 566791 --- diff --git a/docs/known-issues/es/cms-is-not-accessible-through-the-new-admin.md b/docs/known-issues/es/cms-is-not-accessible-through-the-new-admin.md index 4747e7eee..da92bb71d 100644 --- a/docs/known-issues/es/cms-is-not-accessible-through-the-new-admin.md +++ b/docs/known-issues/es/cms-is-not-accessible-through-the-new-admin.md @@ -20,7 +20,7 @@ internalReference: Al acceder al CMS a través del nuevo ambiente administrativo (My VTEX - `{AccountName}.myvtex.com/admin`), se muestra una página de error, no siendo posible acceder al CMS. -![4JSc1cw](https://images.ctfassets.net/alneenqid6w5/2SQ58O96w0u668aoMgeygI/2fe3498d2cade6d204c2b2b67e0be9b0/4JSc1cw.png) +![4JSc1cw](//images.ctfassets.net/alneenqid6w5/2SQ58O96w0u668aoMgeygI/2fe3498d2cade6d204c2b2b67e0be9b0/4JSc1cw.png) ## Simulación diff --git a/docs/known-issues/es/cms-legacy-collections-timeout.md b/docs/known-issues/es/cms-legacy-collections-timeout.md index 46161b5b5..0aa6162b3 100644 --- a/docs/known-issues/es/cms-legacy-collections-timeout.md +++ b/docs/known-issues/es/cms-legacy-collections-timeout.md @@ -3,8 +3,8 @@ title: 'CMS Legacy Collections Tiempo de espera' id: 3TgWP83kn8G8NClnUHmaoS status: PUBLISHED createdAt: 2022-02-25T12:33:00.051Z -updatedAt: 2023-05-19T18:23:32.371Z -publishedAt: 2023-05-19T18:23:32.371Z +updatedAt: 2023-06-20T13:24:40.031Z +publishedAt: 2023-06-20T13:24:40.031Z firstPublishedAt: 2022-02-25T12:33:00.399Z contentType: knownIssue productTeam: Catalog @@ -18,37 +18,29 @@ internalReference: 434026 ## Sumario -
-

Este problema conocido ha sido traducido automáticamente del inglés.

+
+

Este problema conocido ha sido traducido automáticamente del inglés.

- A menudo, al intentar guardar los datos de un grupo de colecciones utilizando la aplicación de colecciones heredada, en la ruta /admin/a e intentando Guardar grupo, el usuario, en casos de catálogos grandes (gran cantidad de categorías, marcas, productos), se encontrará con un mensaje de error de tiempo de espera y no podrá guardar sus cambios. `{cuenta}.myvtex.com/admin/a/` ![](https://vtexhelp.zendesk.com/attachments/token/pBcpo1sWfBMio0mpL5iMc4Iek/?name=inline-1265713773.png) - -## - ## Simulación -1) Vaya a la aplicación CMS UI con una tienda que tenga una base de catálogo grande, por ejemplo, >10000 productos. -2) Vaya a "Grupos de productos (Colecciones) y seleccione "_nuevo grupo_". -3) Cree un grupo y luego seleccione algunas casillas en el formulario -4) Intente guardar estos cambios -5) Si la solicitud tarda más de 50 segundos en guardarse, lo que suele ocurrir en cuentas con gran cantidad de datos, la solicitud se detendrá y los datos no se guardarán. - +1. Vaya a la aplicación CMS UI con una tienda que tenga una base de catálogo grande, por ejemplo, >10000 productos. +2. Vaya a "Grupos de productos (Colecciones) y seleccione "_nuevo grupo_". +3. Cree un grupo y luego seleccione algunas casillas en el formulario +4. Intente guardar estos cambios +5. Si la solicitud tarda más de 50 segundos en guardarse, lo que suele ocurrir en cuentas con gran cantidad de datos, la solicitud se detendrá y los datos no se guardarán. ## Workaround -Utilizando el nuevo administrador de cobros O utilizando nuestros puntos finales de la API de cobros: https://developers.vtex.com/vtex-rest-api/reference/collection-cms - - - +Utilizando el nuevo administrador de cobros O utilizando nuestros puntos finales de la [Collections API](https://developers.vtex.com/docs/api-reference/catalog-api#post-/api/catalog/pvt/collection). diff --git a/docs/known-issues/es/cms-settings-does-not-allow-removing-value-from-the-unit-of-mass-field.md b/docs/known-issues/es/cms-settings-does-not-allow-removing-value-from-the-unit-of-mass-field.md index 53e055712..6e41e47d6 100644 --- a/docs/known-issues/es/cms-settings-does-not-allow-removing-value-from-the-unit-of-mass-field.md +++ b/docs/known-issues/es/cms-settings-does-not-allow-removing-value-from-the-unit-of-mass-field.md @@ -3,8 +3,8 @@ title: 'La configuración del CMS no permite eliminar el valor del campo Unidad id: QVmSN1VuGQUiklZDkarEI status: PUBLISHED createdAt: 2022-03-11T13:49:28.490Z -updatedAt: 2022-11-25T22:11:28.148Z -publishedAt: 2022-11-25T22:11:28.148Z +updatedAt: 2024-02-16T20:28:41.042Z +publishedAt: 2024-02-16T20:28:41.042Z firstPublishedAt: 2022-03-11T13:49:28.850Z contentType: knownIssue productTeam: Portal @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Portal slug: la-configuracion-del-cms-no-permite-eliminar-el-valor-del-campo-unidad-de-masa locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 540756 --- diff --git a/docs/known-issues/es/cms-settings-role-not-working-as-expected.md b/docs/known-issues/es/cms-settings-role-not-working-as-expected.md new file mode 100644 index 000000000..3452c7fa0 --- /dev/null +++ b/docs/known-issues/es/cms-settings-role-not-working-as-expected.md @@ -0,0 +1,57 @@ +--- +title: 'CMS Settings Role no funciona como se esperaba' +id: 1xAUvtkD2gbvc3yaoYXT2d +status: PUBLISHED +createdAt: 2023-06-19T12:31:33.137Z +updatedAt: 2023-06-19T12:31:33.699Z +publishedAt: 2023-06-19T12:31:33.699Z +firstPublishedAt: 2023-06-19T12:31:33.699Z +contentType: knownIssue +productTeam: Portal +author: 2mXZkbi0oi061KicTExNjo +tag: Portal +slug: cms-settings-role-no-funciona-como-se-esperaba +locale: es +kiStatus: Backlog +internalReference: 538706 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +CMS Settings Role no funciona como se esperaba. A veces el usuario no puede acceder al CMS incluso después de ser añadido al rol. +Otro comportamiento inesperado es que otros módulos siguen estando disponibles para el rol CMS incluso sin los permisos necesarios. + + +## + +## Simulación + + + +- Cree un rol en la aplicación Roles del Gestor de Licencias dando acceso únicamente a: + - Menú CMS en la barra superior; + - Ajustes CMS. + + ![](https://vtexhelp.zendesk.com/attachments/token/fbpObVoVdnEYGeYjd3GDh9Qqf/?name=image.png) + + +- Asocie este rol a un usuario; +- Inicie sesión con este usuario e intente acceder al menú de configuración del CMS, no podrá. +- Compruebe que los demás módulos siguen estando disponibles. + + + +## Workaround + + +Para acceder al menú CMS, el usuario debe ser un Admin Super. + + + + + diff --git a/docs/known-issues/es/collapsible-menu-issues-rendering-all-the-items.md b/docs/known-issues/es/collapsible-menu-issues-rendering-all-the-items.md index bf7346aa4..2215a0b04 100644 --- a/docs/known-issues/es/collapsible-menu-issues-rendering-all-the-items.md +++ b/docs/known-issues/es/collapsible-menu-issues-rendering-all-the-items.md @@ -3,8 +3,8 @@ title: 'Problemas con el menú desplegable al mostrar todos los elementos' id: 1iOlmwj8DvaxCQCmvyHQww status: PUBLISHED createdAt: 2022-05-23T19:39:49.204Z -updatedAt: 2022-11-25T22:13:59.079Z -publishedAt: 2022-11-25T22:13:59.079Z +updatedAt: 2024-02-16T20:24:35.010Z +publishedAt: 2024-02-16T20:24:35.010Z firstPublishedAt: 2022-05-23T19:39:49.609Z contentType: knownIssue productTeam: Store Framework @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Store Framework slug: problemas-con-el-menu-desplegable-al-mostrar-todos-los-elementos locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 542091 --- diff --git a/docs/known-issues/es/collections-does-not-allow-more-than-1000-skus-per-upload.md b/docs/known-issues/es/collections-does-not-allow-more-than-1000-skus-per-upload.md index 18ed48fb3..8e58a01bb 100644 --- a/docs/known-issues/es/collections-does-not-allow-more-than-1000-skus-per-upload.md +++ b/docs/known-issues/es/collections-does-not-allow-more-than-1000-skus-per-upload.md @@ -3,8 +3,8 @@ title: 'Recogidas no permite más de 1000 SKU por carga' id: 4XC2ZLCsBkQhexRB4YrNMn status: PUBLISHED createdAt: 2023-04-19T13:53:02.339Z -updatedAt: 2023-04-19T13:53:02.926Z -publishedAt: 2023-04-19T13:53:02.926Z +updatedAt: 2023-10-10T13:31:27.610Z +publishedAt: 2023-10-10T13:31:27.610Z firstPublishedAt: 2023-04-19T13:53:02.926Z contentType: knownIssue productTeam: Catalog diff --git a/docs/known-issues/es/collections-doesnt-work-in-custom-search-results-pages-in-b2b-suite.md b/docs/known-issues/es/collections-doesnt-work-in-custom-search-results-pages-in-b2b-suite.md new file mode 100644 index 000000000..66019514b --- /dev/null +++ b/docs/known-issues/es/collections-doesnt-work-in-custom-search-results-pages-in-b2b-suite.md @@ -0,0 +1,49 @@ +--- +title: 'Las colecciones no funcionan en las páginas de resultados de búsqueda personalizadas en B2B Suite' +id: 2O2UmKrMJHimDunDRbLBe +status: PUBLISHED +createdAt: 2024-06-03T22:13:10.775Z +updatedAt: 2024-06-21T14:57:27.454Z +publishedAt: 2024-06-21T14:57:27.454Z +firstPublishedAt: 2024-06-03T22:13:11.591Z +contentType: knownIssue +productTeam: B2B +author: 2mXZkbi0oi061KicTExNjo +tag: B2B +slug: las-colecciones-no-funcionan-en-las-paginas-de-resultados-de-busqueda-personalizadas-en-b2b-suite +locale: es +kiStatus: Backlog +internalReference: 1043470 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Las páginas de resultados de búsqueda personalizadas configuradas con el id de colección no funcionan cuando se asignan diferentes colecciones de productos a una organización. + +El comportamiento esperado al utilizar Colecciones es definir el surtido de productos que los usuarios de la organización verán en el escaparate, pero como las Organizaciones B2B también utilizan `productClusterId` en la búsqueda, al acceder a páginas de resultados de búsqueda personalizadas configuradas con un `productClusterId` diferente, los resultados de la búsqueda muestran productos de ambas colecciones. + + + +## Simulación + + + +- Configure una colección de productos para una organización; +- Cree una página de resultados de búsqueda personalizada con una colección diferente; +- Inicie sesión y acceda a la página de resultados de búsqueda personalizada; se muestran los productos de ambas colecciones. + + + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/es/collections-dont-open-on-subaccounts.md b/docs/known-issues/es/collections-dont-open-on-subaccounts.md new file mode 100644 index 000000000..26d036e23 --- /dev/null +++ b/docs/known-issues/es/collections-dont-open-on-subaccounts.md @@ -0,0 +1,47 @@ +--- +title: 'Los cobros no se abren en las subcuentas' +id: Ly7eHGXdzg0aJLYF2c4eZ +status: PUBLISHED +createdAt: 2024-07-31T18:50:48.046Z +updatedAt: 2024-07-31T18:50:49.007Z +publishedAt: 2024-07-31T18:50:49.007Z +firstPublishedAt: 2024-07-31T18:50:49.007Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: los-cobros-no-se-abren-en-las-subcuentas +locale: es +kiStatus: Backlog +internalReference: 649948 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Al intentar abrir una colección en el módulo de nuevas colecciones de una subcuenta se devuelve un error "Lo sentimos, se ha producido un error desconocido". + + +## + +## Simulación + + + +1. Introduzca una subcuenta; +2. Ir al módulo de nuevos cobros; +3. Intente abrir cualquier cobro; +4. 4. Compruebe si se ha producido algún error. + + + +## Workaround + + + +Dado que el catálogo se comparte entre cuentas, abra la colección en la cuenta principal O utilice el antiguo módulo de colecciones en el CMS. + diff --git a/docs/known-issues/es/collections-export-only-shows-1st-sku-of-inactive-product.md b/docs/known-issues/es/collections-export-only-shows-1st-sku-of-inactive-product.md new file mode 100644 index 000000000..f1d103140 --- /dev/null +++ b/docs/known-issues/es/collections-export-only-shows-1st-sku-of-inactive-product.md @@ -0,0 +1,49 @@ +--- +title: 'La exportación de colecciones sólo muestra el primer SKU del producto inactivo' +id: 7FegROKSwxpadN5NYVFR8M +status: PUBLISHED +createdAt: 2024-05-28T19:56:23.549Z +updatedAt: 2024-05-28T19:56:24.303Z +publishedAt: 2024-05-28T19:56:24.303Z +firstPublishedAt: 2024-05-28T19:56:24.303Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: la-exportacion-de-colecciones-solo-muestra-el-primer-sku-del-producto-inactivo +locale: es +kiStatus: Backlog +internalReference: 1040753 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Cuando se utiliza el módulo de colecciones y se intenta exportar registros, si el producto listado en una colección dada tiene todos sus skus configurados como inactivos, la hoja exportada sólo listará 1 de los skus del producto, en lugar de todos. + + +## + +## Simulación + + +1 - Obtenga un producto que tenga varios skus y configure todos ellos como inactivos. +2 - Insértelos en una colección de catálogo /admin/collections +3 - utilizar la función de exportación +4 - sólo el SKU superior del producto aparecerá en la hoja, en lugar de todos + + + +## Workaround + + +- + + + + + diff --git a/docs/known-issues/es/collections-field-always-appearing-as-equal-to-on-the-campaign-audience-form.md b/docs/known-issues/es/collections-field-always-appearing-as-equal-to-on-the-campaign-audience-form.md index 780c9ea58..11c46ec8d 100644 --- a/docs/known-issues/es/collections-field-always-appearing-as-equal-to-on-the-campaign-audience-form.md +++ b/docs/known-issues/es/collections-field-always-appearing-as-equal-to-on-the-campaign-audience-form.md @@ -3,8 +3,8 @@ title: 'El campo de las colecciones siempre aparece como "Igual a" en el formula id: 2NPEh7LZkrpO0gf802I7HZ status: PUBLISHED createdAt: 2022-11-11T21:18:53.386Z -updatedAt: 2022-11-25T22:11:31.863Z -publishedAt: 2022-11-25T22:11:31.863Z +updatedAt: 2024-02-16T20:27:37.566Z +publishedAt: 2024-02-16T20:27:37.566Z firstPublishedAt: 2022-11-11T21:18:54.385Z contentType: knownIssue productTeam: Pricing & Promotions @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Pricing & Promotions slug: el-campo-de-las-colecciones-siempre-aparece-como-igual-a-en-el-formulario-de-audiencia-de-la-campana locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 697168 --- diff --git a/docs/known-issues/es/collections-named-with-special-characters-cannot-be-exported.md b/docs/known-issues/es/collections-named-with-special-characters-cannot-be-exported.md new file mode 100644 index 000000000..844c964b3 --- /dev/null +++ b/docs/known-issues/es/collections-named-with-special-characters-cannot-be-exported.md @@ -0,0 +1,48 @@ +--- +title: 'Las colecciones nombradas con caracteres especiales no se pueden exportar' +id: 516zuwek2Gfwd0U99si2XU +status: PUBLISHED +createdAt: 2023-08-22T12:46:46.230Z +updatedAt: 2023-12-12T14:21:31.164Z +publishedAt: 2023-12-12T14:21:31.164Z +firstPublishedAt: 2023-08-22T12:46:46.895Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: las-colecciones-nombradas-con-caracteres-especiales-no-se-pueden-exportar +locale: es +kiStatus: Backlog +internalReference: 683343 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Se espera que una colección pueda ser exportada en el admin. Sin embargo, las colecciones con nombres que contienen símbolos como `$` , `+` o `,` no se pueden exportar. + + +## + +## Simulación + + + +- Crear una colección con `$` , `+` o `,` en el nombre +- Intente exportar la colección +- Aparecerá un error en el admin + + + +## Workaround + + +Elimine el carácter + + + + diff --git a/docs/known-issues/es/collections-page-in-organization-details-shows-only-20-collections.md b/docs/known-issues/es/collections-page-in-organization-details-shows-only-20-collections.md new file mode 100644 index 000000000..d6ac05511 --- /dev/null +++ b/docs/known-issues/es/collections-page-in-organization-details-shows-only-20-collections.md @@ -0,0 +1,55 @@ +--- +title: 'La página Colecciones en Detalles de la organización sólo muestra 20 colecciones' +id: 1NL46GlhANQoa6IzGSSwdS +status: PUBLISHED +createdAt: 2023-08-31T20:02:37.675Z +updatedAt: 2024-04-23T21:35:34.440Z +publishedAt: 2024-04-23T21:35:34.440Z +firstPublishedAt: 2023-08-31T20:02:38.351Z +contentType: knownIssue +productTeam: B2B +author: 2mXZkbi0oi061KicTExNjo +tag: B2B +slug: la-pagina-colecciones-en-detalles-de-la-organizacion-solo-muestra-20-colecciones +locale: es +kiStatus: Fixed +internalReference: 891511 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +La página Colecciones en Detalles de la Organización muestra sólo 20 colecciones incluso después de cambiar la cantidad de filas en la parte inferior de la página. + + +## + +## Simulación + + + +- Asegúrese de que tiene más de 20 colecciones activas; +- En el administrador, vaya a la página Organizaciones B2B, seleccione una organización; +- Vaya a la pestaña Colecciones; verá sólo 20 colecciones disponibles. + + + +## Workaround + + +Si la colección deseada no aparece en la pestaña Colecciones, asígnela utilizando GraphQL IDE: + +- Acceda a GraphQL IDE; +- Seleccione la aplicación `vtex.b2b-organizations-graphql`; +- Utilice la siguiente mutación y añada los valores de `id`, `name`, `collections.id` y `collections.name`. + + mutation { updateOrganization ( id: "" name: "" status: "active" collections: [{ id: "" name: "" }] ){ status message }} + + + + + diff --git a/docs/known-issues/es/collections-trigger-not-working-as-expected-on-progressive-discounts.md b/docs/known-issues/es/collections-trigger-not-working-as-expected-on-progressive-discounts.md new file mode 100644 index 000000000..26cd13b92 --- /dev/null +++ b/docs/known-issues/es/collections-trigger-not-working-as-expected-on-progressive-discounts.md @@ -0,0 +1,50 @@ +--- +title: 'El activador de cobros no funciona como se esperaba en los Descuentos Progresivos' +id: 78b9yQnTm1bxgOM2cfMlql +status: PUBLISHED +createdAt: 2023-11-06T16:42:53.081Z +updatedAt: 2023-11-06T16:42:53.722Z +publishedAt: 2023-11-06T16:42:53.722Z +firstPublishedAt: 2023-11-06T16:42:53.722Z +contentType: knownIssue +productTeam: Pricing & Promotions +author: 2mXZkbi0oi061KicTExNjo +tag: Pricing & Promotions +slug: el-activador-de-cobros-no-funciona-como-se-esperaba-en-los-descuentos-progresivos +locale: es +kiStatus: Backlog +internalReference: 930849 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Al crear una promoción de descuento progresivo el cliente puede establecer el activador por colección, por una lista de SKU o por ambas. + +Sin embargo, cuando ambos están configurados en la promoción, la condición que debería ser o bien la colección o bien la lista de SKU desencadena la promoción se comporta en realidad como si sólo la lista de SKU fuera el desencadenante. + + + +## Simulación + + + +1. Crear una promoción de descuento progresivo; +2. En los activadores de la promoción, seleccione una colección y una lista de SKU con un sku que no pertenezca a la colección; +3. 3. Compruebe en el carrito que la promoción sólo está activa cuando la SKU que pertenece a la lista de SKU está presente. + + + +## Workaround + + +Para activar ambos activadores al mismo tiempo no hay solución. + + + + + diff --git a/docs/known-issues/es/complete-orders-with-error-in-creation-due-to-failure-in-gatewaycallbak.md b/docs/known-issues/es/complete-orders-with-error-in-creation-due-to-failure-in-gatewaycallbak.md index 75917fc23..97268741b 100644 --- a/docs/known-issues/es/complete-orders-with-error-in-creation-due-to-failure-in-gatewaycallbak.md +++ b/docs/known-issues/es/complete-orders-with-error-in-creation-due-to-failure-in-gatewaycallbak.md @@ -1,16 +1,16 @@ --- -title: 'Pedidos completos con error de creación por fallo en gatewaycallbak' +title: 'Pedidos completos con error en creación por fallo en gatewaycallbak' id: 2qVa686QBsvkgXY8wwmc8Y status: PUBLISHED createdAt: 2022-05-04T19:28:00.775Z -updatedAt: 2022-11-25T21:52:28.991Z -publishedAt: 2022-11-25T21:52:28.991Z +updatedAt: 2024-04-04T16:46:47.602Z +publishedAt: 2024-04-04T16:46:47.602Z firstPublishedAt: 2022-05-04T19:28:01.142Z contentType: knownIssue productTeam: Checkout author: 2mXZkbi0oi061KicTExNjo tag: Checkout -slug: pedidos-completos-con-error-de-creacion-por-fallo-en-gatewaycallbak +slug: pedidos-completos-con-error-en-creacion-por-fallo-en-gatewaycallbak locale: es kiStatus: Backlog internalReference: 416936 @@ -23,21 +23,31 @@ internalReference: 416936
-Hemos recibido algunas consultas sobre pedidos que estaban atascados en el estado de pago aprobado, pero que ya habían sido aprobados, lo que no debería ocurrir en el flujo normal de pedidos. +Hemos recibido algunas consultas sobre pedidos que estaban atascados en el estado de pago aprobado pero que ya lo estaban, lo que no debería ocurrir en el flujo normal de pedidos. Basándonos en el análisis de los casos, entendemos que una posible ocurrencia de este suceso fue; -El pedido de marketplace fue creado incompleto, el pedido de marketplace recibe la llamada de gatewaycallback y, en este momento, se produce un fallo, y esto hace que se inicie un proceso de cancelación del pedido, pero el pedido de marketppace recibe una segunda llamada de gatewaycallback que hace que el pedido esté autorizado y completo, evitando así que se cancele la transacción, y este escenario genera un pedido completo (marketplace / checkout), pero con un error de creación y el pedido fullfiment cancelado, lo que podría evitarse implementando una validación en gatewaycallback para no proceder con pedidos incompletos. +El pedido de marketplace fue creado incompleto, el pedido de marketplace recibe la llamada de gatewaycallback y, en este momento, se produce un fallo, y esto hace que se inicie un proceso de cancelación del pedido, pero el pedido de marketppace recibe una segunda llamada de gatewaycallback que hace que el pedido sea autorizado y completo, evitando así que la transacción sea cancelada, y este escenario genera un pedido completo (marketplace / checkout), pero con un error de creación y el pedido fullfiment cancelado, lo que podría evitarse implementando una validación en gatewaycallback para no proceder con pedidos incompletos. +En algunos casos, el pedido del vendedor puede no ser cancelado. +## +## Simulación -## Simulación + +No podemos simular debido a la complejidad del flujo, el análisis debe hacerse teniendo en cuenta los datos reportados aquí. + ## Workaround +En los casos en que el pedido del Vendedor no se cancela, debe cancelar el pedido manualmente, o esperar el plazo de 30 días. + + + + diff --git a/docs/known-issues/es/component-drawer-doesnt-work-when-implemented-in-productsummary-for-ios.md b/docs/known-issues/es/component-drawer-doesnt-work-when-implemented-in-productsummary-for-ios.md index 44d8064f7..0511d5bfc 100644 --- a/docs/known-issues/es/component-drawer-doesnt-work-when-implemented-in-productsummary-for-ios.md +++ b/docs/known-issues/es/component-drawer-doesnt-work-when-implemented-in-productsummary-for-ios.md @@ -3,8 +3,8 @@ title: 'Componente cajón no funciona cuando se implementa en el producto-resume id: 75145kfQE8swAef57Yr4Aj status: PUBLISHED createdAt: 2023-05-29T13:22:57.856Z -updatedAt: 2023-05-29T13:22:58.422Z -publishedAt: 2023-05-29T13:22:58.422Z +updatedAt: 2024-02-19T18:51:53.024Z +publishedAt: 2024-02-19T18:51:53.024Z firstPublishedAt: 2023-05-29T13:22:58.422Z contentType: knownIssue productTeam: Store Framework diff --git a/docs/known-issues/es/component-seller-selector-may-present-inconsistency-in-deliveryshipping-prices.md b/docs/known-issues/es/component-seller-selector-may-present-inconsistency-in-deliveryshipping-prices.md index 5f1c19df2..d6ba76598 100644 --- a/docs/known-issues/es/component-seller-selector-may-present-inconsistency-in-deliveryshipping-prices.md +++ b/docs/known-issues/es/component-seller-selector-may-present-inconsistency-in-deliveryshipping-prices.md @@ -3,8 +3,8 @@ title: 'El selector de vendedores de componentes puede presentar incoherencias e id: 2agLvjXgT76ngdu3YsA6uh status: PUBLISHED createdAt: 2022-09-14T22:26:22.177Z -updatedAt: 2022-11-25T22:13:07.124Z -publishedAt: 2022-11-25T22:13:07.124Z +updatedAt: 2024-02-16T20:28:08.976Z +publishedAt: 2024-02-16T20:28:08.976Z firstPublishedAt: 2022-09-14T22:26:22.762Z contentType: knownIssue productTeam: Store Framework @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Store Framework slug: el-selector-de-vendedores-de-componentes-puede-presentar-incoherencias-en-los-precios-de-entregaenvio locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 658452 --- diff --git a/docs/known-issues/es/components-in-a-kit-with-the-same-price.md b/docs/known-issues/es/components-in-a-kit-with-the-same-price.md new file mode 100644 index 000000000..2e5e0caba --- /dev/null +++ b/docs/known-issues/es/components-in-a-kit-with-the-same-price.md @@ -0,0 +1,50 @@ +--- +title: 'Componentes en un kit con el mismo precio' +id: 6TIDKJ6nEGUu3E5bzAea65 +status: PUBLISHED +createdAt: 2024-02-26T19:53:43.754Z +updatedAt: 2024-02-26T19:53:45.011Z +publishedAt: 2024-02-26T19:53:45.011Z +firstPublishedAt: 2024-02-26T19:53:45.011Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: componentes-en-un-kit-con-el-mismo-precio +locale: es +kiStatus: Backlog +internalReference: 989371 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Los componentes de un kit tienen el mismo precio cuando se configura una promoción de regalo y la realiza un vendedor habitual. + + +## + +## Simulación + + + +- Registrar un kit; +- Establecer una promoción de regalo; +- Añadir un artículo a la cesta utilizando un vendedor normal; +- Realizar el pedido; El precio de los componentes será el mismo. + + +## + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/es/confirmed-order-email-not-being-sent.md b/docs/known-issues/es/confirmed-order-email-not-being-sent.md index 2c98845f8..cd30f7b00 100644 --- a/docs/known-issues/es/confirmed-order-email-not-being-sent.md +++ b/docs/known-issues/es/confirmed-order-email-not-being-sent.md @@ -3,8 +3,8 @@ title: 'No se envía el correo electrónico de confirmación del pedido' id: 4RelMFApLldLtf0GxhYzdt status: PUBLISHED createdAt: 2023-03-10T22:07:59.908Z -updatedAt: 2023-05-29T20:07:11.271Z -publishedAt: 2023-05-29T20:07:11.271Z +updatedAt: 2023-08-28T14:53:51.322Z +publishedAt: 2023-08-28T14:53:51.322Z firstPublishedAt: 2023-03-10T22:08:01.026Z contentType: knownIssue productTeam: Checkout diff --git a/docs/known-issues/es/conflict-between-specifications-with-the-same-name-at-the-intelligent-search.md b/docs/known-issues/es/conflict-between-specifications-with-the-same-name-at-the-intelligent-search.md new file mode 100644 index 000000000..adcd872a4 --- /dev/null +++ b/docs/known-issues/es/conflict-between-specifications-with-the-same-name-at-the-intelligent-search.md @@ -0,0 +1,53 @@ +--- +title: 'Conflicto entre especificaciones con el mismo nombre en la Búsqueda Inteligente' +id: 1TcMLTNMMGqjgbGArywSeh +status: PUBLISHED +createdAt: 2023-11-10T00:13:18.275Z +updatedAt: 2024-06-24T13:48:09.391Z +publishedAt: 2024-06-24T13:48:09.391Z +firstPublishedAt: 2023-11-10T00:13:18.980Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: conflicto-entre-especificaciones-con-el-mismo-nombre-en-la-busqueda-inteligente +locale: es +kiStatus: Fixed +internalReference: 933958 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Múltiples especificaciones con el mismo nombre son agrupadas en la misma _"faceta"_ por la Búsqueda Inteligente, lo que puede ser un problema si tienen diferentes configuraciones. + +Algunos atributos que pueden verse afectados son el filtro, los conmutadores oculto e indexado/buscable, el tipo de campo y la posición del valor. No hay diferencia entre ser una especificación de producto o de SKU. + +No es posible saber qué propiedad tendrá prioridad sobre la otra. + + +## + +## Simulación + + +Para una tienda con: +- una especificación llamada "foo" (ID 1) establecida como filtro (para aparecer en el escaparate) y con el valor "bar" para un producto; +- otra especificación llamada "foo" (pero ID 2), que no es un filtro, y con el valor "baz" para el mismo u otro producto. + +El escaparate puede mostrar un filtro de búsqueda para la faceta/especificación "foo" con los valores "bar" y "baz" o incluso ocultar todo el filtro. + + + +## Workaround + + +Aunque el módulo Catálogo no bloquea los nombres de especificación repetidos, este uso debe considerarse incorrecto. + + + + diff --git a/docs/known-issues/es/console-error-report-only-refused-to-apply-inline-style-because-it-violates-the-following-content-security.md b/docs/known-issues/es/console-error-report-only-refused-to-apply-inline-style-because-it-violates-the-following-content-security.md new file mode 100644 index 000000000..1bdc587f3 --- /dev/null +++ b/docs/known-issues/es/console-error-report-only-refused-to-apply-inline-style-because-it-violates-the-following-content-security.md @@ -0,0 +1,54 @@ +--- +title: 'Error de consola [Sólo informe] - Se ha denegado la aplicación del estilo en línea porque infringe la siguiente seguridad de contenido' +id: mix75F8F7a7D4iTWyHLyM +status: PUBLISHED +createdAt: 2024-04-16T10:30:41.610Z +updatedAt: 2024-04-16T10:30:42.934Z +publishedAt: 2024-04-16T10:30:42.934Z +firstPublishedAt: 2024-04-16T10:30:42.934Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: error-de-consola-solo-informe-se-ha-denegado-la-aplicacion-del-estilo-en-linea-porque-infringe-la-siguiente-seguridad-de-contenido +locale: es +kiStatus: Backlog +internalReference: 1017370 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Tenemos algunos logs en la consola informando de bloqueos de script debido a restricciones a través de la cabecera CSP. +Las llamadas de estilo inline al host io2.vtex.com tienen este registro bloqueante porque no se libera en el CSP del host anterior, generando así mensajes de error en la consola. + + + [Sólo informe] Se ha denegado la ejecución del script inline porque infringe la siguiente directiva de la Política de seguridad de contenidos: "script-src 'self' https://io.vtex.com.br https://*.vtex.com.br https://*.vtexpayments.com.br https://*.myvtex.com https://*.vtexcommercestable.com.br https://*.vtexcommercebeta.com.br https://*.vteximg.com.br https://*.vtexassets.com 'report-sample'". Se requiere la palabra clave 'unsafe-inline', un hash ('sha256-AdqydPwVZwz4OteEhuvEEzsFBDTM/J6q0/ZlIWf9Wr4='), o un nonce ('nonce-...') para permitir la ejecución en línea. + + + + +## + +## Simulación + + + +1. Ir a la caja de la tienda; +2. Abra la consola y compruebe los mensajes de informe; + + + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/es/cookie-broken-the-apisessions.md b/docs/known-issues/es/cookie-broken-the-apisessions.md index 4a02cd879..404795569 100644 --- a/docs/known-issues/es/cookie-broken-the-apisessions.md +++ b/docs/known-issues/es/cookie-broken-the-apisessions.md @@ -3,8 +3,8 @@ title: 'Cookie rota la API/Sesiones' id: 5knDMVZabZRYaEtITjkDbE status: PUBLISHED createdAt: 2023-03-27T19:54:42.696Z -updatedAt: 2023-03-27T19:54:43.232Z -publishedAt: 2023-03-27T19:54:43.232Z +updatedAt: 2024-03-20T20:34:36.743Z +publishedAt: 2024-03-20T20:34:36.743Z firstPublishedAt: 2023-03-27T19:54:43.232Z contentType: knownIssue productTeam: Identity diff --git a/docs/known-issues/es/cost-center-dropdown-shows-only-25-options-in-b2b-admin-customers.md b/docs/known-issues/es/cost-center-dropdown-shows-only-25-options-in-b2b-admin-customers.md new file mode 100644 index 000000000..3dbed70cb --- /dev/null +++ b/docs/known-issues/es/cost-center-dropdown-shows-only-25-options-in-b2b-admin-customers.md @@ -0,0 +1,49 @@ +--- +title: 'El desplegable de centros de coste sólo muestra 25 opciones en B2B Admin Clientes' +id: 1ynkpOppe8iqbwB3CF0euV +status: PUBLISHED +createdAt: 2023-10-17T23:11:29.713Z +updatedAt: 2023-10-17T23:11:30.187Z +publishedAt: 2023-10-17T23:11:30.187Z +firstPublishedAt: 2023-10-17T23:11:30.187Z +contentType: knownIssue +productTeam: B2B +author: 2mXZkbi0oi061KicTExNjo +tag: B2B +slug: el-desplegable-de-centros-de-coste-solo-muestra-25-opciones-en-b2b-admin-clientes +locale: es +kiStatus: Backlog +internalReference: 921115 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Al dar de alta un nuevo cliente mediante el Admin Clientes B2B, el desplegable del centro de coste sólo muestra 25 opciones. + + +## + +## Simulación + + + +- Registrar más de 25 centros de coste para una organización; +- Acceda a Clientes B2B a través de admin; +- Haga clic en "Nuevo" y "Añadir nuevo" en la parte inferior de la ventana emergente; +- Al seleccionar el centro de coste, el desplegable sólo muestra 25 opciones. + + + +## Workaround + + +Utilice Organizaciones B2B para añadir nuevos usuarios para organizaciones con más de 25 centros de coste. + + + + diff --git a/docs/known-issues/es/country-field-as-null-in-invoicedata.md b/docs/known-issues/es/country-field-as-null-in-invoicedata.md new file mode 100644 index 000000000..12a6b5e13 --- /dev/null +++ b/docs/known-issues/es/country-field-as-null-in-invoicedata.md @@ -0,0 +1,48 @@ +--- +title: 'Campo país como null en invoiceData' +id: 6TbzOvnKw5Uhcr1C5Jrneb +status: PUBLISHED +createdAt: 2023-12-13T15:53:26.073Z +updatedAt: 2023-12-19T21:22:09.038Z +publishedAt: 2023-12-19T21:22:09.038Z +firstPublishedAt: 2023-12-13T15:53:26.800Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: campo-pais-como-null-en-invoicedata +locale: es +kiStatus: Fixed +internalReference: 382175 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +El campo País en invoiceData puede ser nulo si se envía vía API o hay una dirección de factura en el Sistema de Perfiles con el país como nulo, por lo que se crearán pedidos con datos incompletos en invoiceData. + + +## + +## Simulación + + + +- Monta un carrito con artículos; +- Envía la facturaData sin el campo país rellenado vía API; +- Finaliza la compra. + + +## + +## Workaround + + +N/A + + + diff --git a/docs/known-issues/es/country-selector-for-billing-address-while-in-international-mode-stays-restricted-to-the-delivery-countries.md b/docs/known-issues/es/country-selector-for-billing-address-while-in-international-mode-stays-restricted-to-the-delivery-countries.md index 980fd04ac..f367f1c01 100644 --- a/docs/known-issues/es/country-selector-for-billing-address-while-in-international-mode-stays-restricted-to-the-delivery-countries.md +++ b/docs/known-issues/es/country-selector-for-billing-address-while-in-international-mode-stays-restricted-to-the-delivery-countries.md @@ -3,8 +3,8 @@ title: 'El selector de país para la dirección de facturación mientras está e id: 5lHG60ATBiCdPBQnE1CEuP status: PUBLISHED createdAt: 2022-05-24T13:38:13.922Z -updatedAt: 2022-11-25T21:51:33.189Z -publishedAt: 2022-11-25T21:51:33.189Z +updatedAt: 2024-02-16T20:29:40.951Z +publishedAt: 2024-02-16T20:29:40.951Z firstPublishedAt: 2022-05-24T13:38:14.583Z contentType: knownIssue productTeam: Checkout @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Checkout slug: el-selector-de-pais-para-la-direccion-de-facturacion-mientras-esta-en-modo-internacional-permanece-restringido-a-los-paises-de-entrega locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 335581 --- diff --git a/docs/known-issues/es/coupons-created-as-archived-temporarrily.md b/docs/known-issues/es/coupons-created-as-archived-temporarrily.md new file mode 100644 index 000000000..9909da47d --- /dev/null +++ b/docs/known-issues/es/coupons-created-as-archived-temporarrily.md @@ -0,0 +1,49 @@ +--- +title: 'Cupones creados como archivados temporalmente' +id: 783FJICQzATVkJ2uPgk9Mq +status: PUBLISHED +createdAt: 2023-09-01T13:34:21.842Z +updatedAt: 2023-09-01T13:34:22.607Z +publishedAt: 2023-09-01T13:34:22.607Z +firstPublishedAt: 2023-09-01T13:34:22.607Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: cupones-creados-como-archivados-temporalmente +locale: es +kiStatus: Backlog +internalReference: 892041 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Actualmente, cuando se crea un cupón, la UI/API muestra que está archivado durante unos minutos (~2) cuando en realidad (en la base de datos de precios), el cupón está activo. + +Después de unos minutos, el cupón muestra sus datos correctos. + +Es importante señalar que esto no afecta a la información del cupón "real", incluso cuando se muestra incorrectamente como "archivado" en la interfaz de usuario debido a este problema, será utilizable en la caja. + + + +## Simulación + + +Simplemente creando un cupón y comprobando su daata ya se muestra como archivado. + + + +## Workaround + + +No hay más solución que esperar un poco. + + + + + diff --git a/docs/known-issues/es/create-product-api-doesnt-send-nulls-as-release-date-values.md b/docs/known-issues/es/create-product-api-doesnt-send-nulls-as-release-date-values.md new file mode 100644 index 000000000..3cc064166 --- /dev/null +++ b/docs/known-issues/es/create-product-api-doesnt-send-nulls-as-release-date-values.md @@ -0,0 +1,48 @@ +--- +title: 'La API de creación de productos no envía valores nulos como fecha de lanzamiento.' +id: 6IjwYVm9SdNEtW9aNYkSrj +status: PUBLISHED +createdAt: 2024-04-29T15:10:44.454Z +updatedAt: 2024-04-29T15:10:45.337Z +publishedAt: 2024-04-29T15:10:45.337Z +firstPublishedAt: 2024-04-29T15:10:45.337Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: la-api-de-creacion-de-productos-no-envia-valores-nulos-como-fecha-de-lanzamiento +locale: es +kiStatus: Backlog +internalReference: 1024207 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Al utilizar las API de creación o actualización de productos en la aplicación de catálogo: https://developers.vtex.com/docs/api-reference/catalog-api#post-/api/catalog/pvt/product y enviar el campo releaseDate como null, en su valor, se crea con la fecha actual en su lugar. + + +## + +## Simulación + + +1 - Crea o actualiza un nuevo producto, en tu tienda, a través de la API mencionada, pasando, en su cuerpo de petición, el campo releaseDate como null. +2 - Acceda a la interfaz de administración del catálogo o utilice un GET en la misma ruta de la API para obtener los datos enviados. +3 - El campo releaseDate mostrará el valor de la fecha enviada en lugar de un null. + + + +## Workaround + + +- + + + + + diff --git a/docs/known-issues/es/creating-a-regionalized-sales-channel-with-an-already-used-binding-does-not-update-the-items-stockbalance.md b/docs/known-issues/es/creating-a-regionalized-sales-channel-with-an-already-used-binding-does-not-update-the-items-stockbalance.md new file mode 100644 index 000000000..1c71a4b93 --- /dev/null +++ b/docs/known-issues/es/creating-a-regionalized-sales-channel-with-an-already-used-binding-does-not-update-the-items-stockbalance.md @@ -0,0 +1,50 @@ +--- +title: 'La creación de un canal de ventas regionalizado con una encuadernación ya utilizada no actualiza el saldo de existencias del artículo.' +id: 7CqZPslfGY8mTmBLuWe5SQ +status: PUBLISHED +createdAt: 2024-03-22T19:39:26.469Z +updatedAt: 2024-07-01T18:49:34.061Z +publishedAt: 2024-07-01T18:49:34.061Z +firstPublishedAt: 2024-03-22T19:39:27.432Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: la-creacion-de-un-canal-de-ventas-regionalizado-con-una-encuadernacion-ya-utilizada-no-actualiza-el-saldo-de-existencias-del-articulo +locale: es +kiStatus: No Fix +internalReference: 1005112 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Para las cuentas regionalizadas el sistema de índices filtra por los canales de venta regionalizados el stockbalance que debe aparecer, para no mostrar vinculaciones de ventas que no están regionalizadas. + +Si es necesario regionalizar un nuevo canal en una vinculación que ya está en producción, la indexación no se activará. Causando algunas inconsistencias en la disponibilidad de los productos. + + +## + +## Simulación + + + +1. Crear un canal de ventas regionalizado en una encuadernación de producción; +2. Compruebe si las existencias y la disponibilidad son coherentes con todos los productos. + + + +## Workaround + + +Forzar un reindexado con stockSimulation. Actualizar stock por ejemplo. + + + + + diff --git a/docs/known-issues/es/creating-and-deleting-a-large-number-of-redirects-breaks-the-redirects-page.md b/docs/known-issues/es/creating-and-deleting-a-large-number-of-redirects-breaks-the-redirects-page.md new file mode 100644 index 000000000..93a135cbe --- /dev/null +++ b/docs/known-issues/es/creating-and-deleting-a-large-number-of-redirects-breaks-the-redirects-page.md @@ -0,0 +1,51 @@ +--- +title: 'Crear y eliminar un gran número de redirecciones rompe la página de redirecciones.' +id: 5uFuid4a5f7uiRVW9LdT5Q +status: PUBLISHED +createdAt: 2024-04-02T19:45:07.540Z +updatedAt: 2024-04-02T19:45:08.762Z +publishedAt: 2024-04-02T19:45:08.762Z +firstPublishedAt: 2024-04-02T19:45:08.762Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: crear-y-eliminar-un-gran-numero-de-redirecciones-rompe-la-pagina-de-redirecciones +locale: es +kiStatus: Backlog +internalReference: 1010392 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Tratar con una cantidad masiva de redirecciones puede romper la página de la interfaz de usuario. Si tiene muchas redirecciones o necesita borrar una gran cantidad de redirecciones esto puede llevar a un error en el que la página de la interfaz de usuario se carga para siempre y nunca devuelve la información de las redirecciones. Creemos que esto puede ocurrir porque cuando borramos una gran cantidad de redirecciones las primeras páginas de la consulta `listRedirects` están en blanco y la interfaz de usuario buscará estas primeras páginas para cargar las primeras redirecciones y nunca las encontrará. + +Esto también puede afectar a la importación/exportación CLI. + + +## + +## Simulación + + + +- Crear una gran cantidad de redirecciones +- Pruebe a borrarlas (a través de la interfaz de usuario o utilizando el rewriter) +- Al volver a la página de la interfaz de usuario, las redirecciones no se cargarán. + + + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/es/creating-wrong-redirects-containing-charactersqueries-that-shouldnt-be-uploaded-the-uploaddownload-of-the-csv-through-the-cli-doesnt-work.md b/docs/known-issues/es/creating-wrong-redirects-containing-charactersqueries-that-shouldnt-be-uploaded-the-uploaddownload-of-the-csv-through-the-cli-doesnt-work.md new file mode 100644 index 000000000..95b00d8b3 --- /dev/null +++ b/docs/known-issues/es/creating-wrong-redirects-containing-charactersqueries-that-shouldnt-be-uploaded-the-uploaddownload-of-the-csv-through-the-cli-doesnt-work.md @@ -0,0 +1,51 @@ +--- +title: 'Creación de redirecciones erróneas que contienen caracteres/consultas que no deberían cargarse la carga/descarga del csv a través de la CLI no funciona' +id: 6ShJSvo6g8ZJFaejSo0gx3 +status: PUBLISHED +createdAt: 2024-01-25T19:00:17.586Z +updatedAt: 2024-01-25T19:00:18.204Z +publishedAt: 2024-01-25T19:00:18.204Z +firstPublishedAt: 2024-01-25T19:00:18.204Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: creacion-de-redirecciones-erroneas-que-contienen-caracteresconsultas-que-no-deberian-cargarse-la-cargadescarga-del-csv-a-traves-de-la-cli-no-funciona +locale: es +kiStatus: No Fix +internalReference: 971936 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Después de crear redirecciones erróneas que contienen caracteres que no deben ser subidos: ie.: #, consultas, o redirecciones que deberían ser creadas a nivel de servidor, la carga/descarga masiva del csv a través del CLI ya no funciona. + + +## + +## Simulación + + +Crear una redirección para una consulta por ejemplo: /?binding=XXXXX +Borra la redirección por el IDE de graphql (no podrás borrarla de otra forma) +Intenta descargar o subir el CSV de las redirecciones a través del CLI y querrás poder hacerlo. + + ![](https://vtexhelp.zendesk.com/attachments/token/etn94WlrSAYOFFj0rZfVwoowE/?name=image.png) + + +## + +## Workaround + + +Actualmente no hay solución para esto y la descarga masiva CLI será inutilizable. + + + + + diff --git a/docs/known-issues/es/criteria-composition-is-not-returned-on-the-explained-search-ui.md b/docs/known-issues/es/criteria-composition-is-not-returned-on-the-explained-search-ui.md new file mode 100644 index 000000000..ff50f2203 --- /dev/null +++ b/docs/known-issues/es/criteria-composition-is-not-returned-on-the-explained-search-ui.md @@ -0,0 +1,46 @@ +--- +title: 'La composición de los criterios no se devuelve en la interfaz de búsqueda explicada' +id: 5IyEZe5GBlt732g0rbU5T4 +status: PUBLISHED +createdAt: 2023-06-29T15:05:18.815Z +updatedAt: 2023-06-29T15:05:19.578Z +publishedAt: 2023-06-29T15:05:19.578Z +firstPublishedAt: 2023-06-29T15:05:19.578Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: la-composicion-de-los-criterios-no-se-devuelve-en-la-interfaz-de-busqueda-explicada +locale: es +kiStatus: Backlog +internalReference: 852898 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Cuando se busca un término en el que la respuesta es un solo producto, ese producto no tendrá la composición de criterios que aparece en la pantalla de la búsqueda explicada. + + +## + +## Simulación + + +Al intentar abrir la búsqueda explicada y buscar un término en el que la respuesta sea sólo un producto, ese producto no tendrá su composición de criterios en la pantalla. + + + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/es/crm-error-when-searching-with-spaces.md b/docs/known-issues/es/crm-error-when-searching-with-spaces.md index 63cb94683..7e27c6371 100644 --- a/docs/known-issues/es/crm-error-when-searching-with-spaces.md +++ b/docs/known-issues/es/crm-error-when-searching-with-spaces.md @@ -18,7 +18,7 @@ internalReference: ## Sumario -El usuario recibe un mensaje de error al buscar un documento con un atributo que contenga espacio [Screen Shot 2018-12-26 at 14.38.55](https://images.ctfassets.net/alneenqid6w5/6kN77jtFDOKME8UiW0acW8/e3bc9a3bcb750f30067f11befdd78fcb/Screen_Shot_2018-12-26_at_14.38.55.png) +El usuario recibe un mensaje de error al buscar un documento con un atributo que contenga espacio [Screen Shot 2018-12-26 at 14.38.55](//images.ctfassets.net/alneenqid6w5/6kN77jtFDOKME8UiW0acW8/e3bc9a3bcb750f30067f11befdd78fcb/Screen_Shot_2018-12-26_at_14.38.55.png) Ejemplo: Buscando/filtrando por el campo "Ciudad" con el atributo "Rio de Janeiro" producirá un mensaje de error. @@ -36,7 +36,7 @@ Ejemplo: Buscando/filtrando por el campo "Ciudad" con el atributo "Rio de Janeir ## Workaround -![Screen Shot 2018-12-26 at 14.40.03](https://images.ctfassets.net/alneenqid6w5/1LUggCuWywGosGoCOgKE2g/426a9dbd86c26f15a9db06cadb88ec46/Screen_Shot_2018-12-26_at_14.40.03.png) +![Screen Shot 2018-12-26 at 14.40.03](//images.ctfassets.net/alneenqid6w5/1LUggCuWywGosGoCOgKE2g/426a9dbd86c26f15a9db06cadb88ec46/Screen_Shot_2018-12-26_at_14.40.03.png) Felizmente hay una alternativa simple que no necesita el uso de API. Al hacer clic en "Todos" en el menú desplegable, la misma búsqueda puede realizarse sin causar error. diff --git a/docs/known-issues/es/currency-symbol-does-not-follow-admin-language.md b/docs/known-issues/es/currency-symbol-does-not-follow-admin-language.md new file mode 100644 index 000000000..f0c99f4b0 --- /dev/null +++ b/docs/known-issues/es/currency-symbol-does-not-follow-admin-language.md @@ -0,0 +1,50 @@ +--- +title: 'El símbolo de moneda no sigue el lenguaje admin' +id: 7gEGdkDSbRCtk2Q1u2nW6k +status: PUBLISHED +createdAt: 2024-03-15T19:37:45.395Z +updatedAt: 2024-03-15T19:40:56.682Z +publishedAt: 2024-03-15T19:40:56.682Z +firstPublishedAt: 2024-03-15T19:37:46.387Z +contentType: knownIssue +productTeam: Order Management +author: 2mXZkbi0oi061KicTExNjo +tag: Order Management +slug: el-simbolo-de-moneda-no-sigue-el-lenguaje-admin +locale: es +kiStatus: Backlog +internalReference: 1000915 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Cuando un usuario accede a la pantalla de configuración del carrito en la zona de pedidos (`https://{accountname}}.myvtex.com/admin/checkout/#/configurations )` el símbolo de la moneda sigue las convenciones de la configuración regional indicada por el admin, el intercambio de este símbolo se realiza siempre que el admin indica una configuración regional diferente, sin embargo según nuestro análisis este intercambio está fallando en determinados momentos, provocando que el símbolo de la moneda indicado sea el predeterminado de la página que en este caso es R$. + + +## + +## Simulación + + + + +- Inicie sesión en admin +- Vaya a https://.myvtex.com/admin/checkout/#/configurations +- Cambie la configuración regional a PT y vuelva a EN; +- Actualice la página y verá que el símbolo de moneda sigue siendo R$; + + + +## Workaround + + +Actualmente no tenemos una solución para este caso, pero no afecta al funcionamiento de la tienda, ya que el símbolo de moneda en esta área es sólo visual y no tiene ningún impacto operativo en la tienda. + + + + diff --git a/docs/known-issues/es/custom-attribute-mapper-mercado-livre.md b/docs/known-issues/es/custom-attribute-mapper-mercado-livre.md new file mode 100644 index 000000000..9fe8de218 --- /dev/null +++ b/docs/known-issues/es/custom-attribute-mapper-mercado-livre.md @@ -0,0 +1,47 @@ +--- +title: 'Mapeador de atributos personalizado Mercado Livre' +id: 4A7inX7nFte4jRhZRLkPRO +status: PUBLISHED +createdAt: 2023-12-12T09:59:40.945Z +updatedAt: 2024-02-16T20:26:22.091Z +publishedAt: 2024-02-16T20:26:22.091Z +firstPublishedAt: 2023-12-12T09:59:41.722Z +contentType: knownIssue +productTeam: Connections +author: 2mXZkbi0oi061KicTExNjo +tag: Connections +slug: mapeador-de-atributos-personalizado-mercado-livre +locale: es +kiStatus: No Fix +internalReference: 521197 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + + +En la nueva pantalla del mapeador, no tenemos la opción de crear un atributo personalizado en MELI. + + +## + +## Simulación + + + +Dentro de la pantalla del mapeador, falta el atributo personalizado que teníamos en la hoja de cálculo. + + + +## Workaround + + +Actualmente no hay solución disponible, sólo se permite crear un valor personalizado dentro del atributo, pero no un atributo personalizado. + + + + diff --git a/docs/known-issues/es/custom-elements-on-legacy-cms-not-working-with-more-than-one-html.md b/docs/known-issues/es/custom-elements-on-legacy-cms-not-working-with-more-than-one-html.md new file mode 100644 index 000000000..406730dc4 --- /dev/null +++ b/docs/known-issues/es/custom-elements-on-legacy-cms-not-working-with-more-than-one-html.md @@ -0,0 +1,49 @@ +--- +title: 'Elementos personalizados en cms heredados no funcionan con más de un HTML' +id: 6hGraRq2ffsw5c3jJ8nwh0 +status: PUBLISHED +createdAt: 2023-07-31T16:35:04.392Z +updatedAt: 2023-07-31T16:35:05.018Z +publishedAt: 2023-07-31T16:35:05.018Z +firstPublishedAt: 2023-07-31T16:35:05.018Z +contentType: knownIssue +productTeam: Portal +author: 2mXZkbi0oi061KicTExNjo +tag: Portal +slug: elementos-personalizados-en-cms-heredados-no-funcionan-con-mas-de-un-html +locale: es +kiStatus: Backlog +internalReference: 871480 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Cuando se crea un elemento personalizado con más de un elemento HTML, sólo se carga el primero en la plantilla. + + +## + +## Simulación + + + +1. Crear un elemento personalizado con tipo HTML; +2. Crea al menos 2 códigos html sobre este elemento personalizado; +3. Compruebe que la plantilla que tiene este elemento personalizado sólo carga el primer HTML. + + + +## Workaround + + +Reúne todos los htmls en un solo elemento sobre el elemento personalizado. + + + + + diff --git a/docs/known-issues/es/custom-video-thumbnail-image-is-not-displayed-on-mobile-version.md b/docs/known-issues/es/custom-video-thumbnail-image-is-not-displayed-on-mobile-version.md index 1010df35b..24937ca5b 100644 --- a/docs/known-issues/es/custom-video-thumbnail-image-is-not-displayed-on-mobile-version.md +++ b/docs/known-issues/es/custom-video-thumbnail-image-is-not-displayed-on-mobile-version.md @@ -3,8 +3,8 @@ title: 'La imagen en miniatura del vídeo personalizado no se muestra en la vers id: 5d71mBz4kXdwX7AhspYhit status: PUBLISHED createdAt: 2022-03-21T17:51:55.027Z -updatedAt: 2022-11-25T21:54:30.917Z -publishedAt: 2022-11-25T21:54:30.917Z +updatedAt: 2024-07-01T18:48:03.005Z +publishedAt: 2024-07-01T18:48:03.005Z firstPublishedAt: 2022-03-21T17:51:55.483Z contentType: knownIssue productTeam: CMS @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: CMS slug: la-imagen-en-miniatura-del-video-personalizado-no-se-muestra-en-la-version-movil locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 412632 --- diff --git a/docs/known-issues/es/customer-credit-invoices-status-at-mycredits-page-are-not-correct.md b/docs/known-issues/es/customer-credit-invoices-status-at-mycredits-page-are-not-correct.md index 50286ec4e..14a22d5f9 100644 --- a/docs/known-issues/es/customer-credit-invoices-status-at-mycredits-page-are-not-correct.md +++ b/docs/known-issues/es/customer-credit-invoices-status-at-mycredits-page-are-not-correct.md @@ -3,8 +3,8 @@ title: 'El estado de las facturas de crédito de los clientes en la página MyCr id: 413knN4Gtk9GuZV5zFlw7k status: PUBLISHED createdAt: 2022-03-27T17:49:32.464Z -updatedAt: 2022-11-25T22:06:46.582Z -publishedAt: 2022-11-25T22:06:46.582Z +updatedAt: 2024-02-16T20:25:28.872Z +publishedAt: 2024-02-16T20:25:28.872Z firstPublishedAt: 2022-03-27T17:49:33.246Z contentType: knownIssue productTeam: Payments @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Payments slug: el-estado-de-las-facturas-de-credito-de-los-clientes-en-la-pagina-mycredits-no-es-correcto locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 369457 --- diff --git a/docs/known-issues/es/customer-information-being-lost-when-it-has-some-order-with-profileerroronloading.md b/docs/known-issues/es/customer-information-being-lost-when-it-has-some-order-with-profileerroronloading.md new file mode 100644 index 000000000..71e44b14f --- /dev/null +++ b/docs/known-issues/es/customer-information-being-lost-when-it-has-some-order-with-profileerroronloading.md @@ -0,0 +1,46 @@ +--- +title: 'Se pierde la información del cliente cuando tiene algún pedido con "profileErrorOnLoading"' +id: 7B0eutLBOCKOun4iwALVpq +status: PUBLISHED +createdAt: 2023-06-27T12:51:33.790Z +updatedAt: 2023-06-27T12:51:34.237Z +publishedAt: 2023-06-27T12:51:34.237Z +firstPublishedAt: 2023-06-27T12:51:34.237Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: se-pierde-la-informacion-del-cliente-cuando-tiene-algun-pedido-con-profileerroronloading +locale: es +kiStatus: Backlog +internalReference: 340036 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Cuando el pedido tiene "profileErrorOnLoading=true", el comportamiento esperado es que el perfil del cliente, la dirección y la tarjeta de crédito no se guarden/actualicen en el Sistema de Perfiles. + +El problema es que el checkout sigue haciendo algunas peticiones para registrar el e-mail del comprador, naturalmente, sin enviar otros campos como nombre y teléfono. Por lo tanto, si el cliente ya está registrado en la tienda, estos campos se borran, y los datos del cliente se pierden. + + +## + +## Simulación + + +No podemos simular el comportamiento ya que el "profileErrorOnLoading" es sólo para excepciones inesperadas. + + + +## Workaround + + +N/A + + + diff --git a/docs/known-issues/es/customer-information-is-not-saved-in-the-profile-system.md b/docs/known-issues/es/customer-information-is-not-saved-in-the-profile-system.md index d99baab2c..f509427ed 100644 --- a/docs/known-issues/es/customer-information-is-not-saved-in-the-profile-system.md +++ b/docs/known-issues/es/customer-information-is-not-saved-in-the-profile-system.md @@ -3,8 +3,8 @@ title: 'La información del cliente no se guarda en el sistema de perfiles' id: 1MCiEAJ3ZueJVM04T7x9z2 status: PUBLISHED createdAt: 2023-04-04T22:47:43.035Z -updatedAt: 2023-04-06T17:51:29.025Z -publishedAt: 2023-04-06T17:51:29.025Z +updatedAt: 2023-11-01T12:37:24.071Z +publishedAt: 2023-11-01T12:37:24.071Z firstPublishedAt: 2023-04-04T22:47:43.593Z contentType: knownIssue productTeam: Checkout @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Checkout slug: la-informacion-del-cliente-no-se-guarda-en-el-sistema-de-perfiles locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 784763 --- diff --git a/docs/known-issues/es/customized-cluster-expression-not-working-on-free-shipping-promotion-default-saleschannel-1.md b/docs/known-issues/es/customized-cluster-expression-not-working-on-free-shipping-promotion-default-saleschannel-1.md index 7cc012317..63a9a1379 100644 --- a/docs/known-issues/es/customized-cluster-expression-not-working-on-free-shipping-promotion-default-saleschannel-1.md +++ b/docs/known-issues/es/customized-cluster-expression-not-working-on-free-shipping-promotion-default-saleschannel-1.md @@ -3,8 +3,8 @@ title: 'La expresión de cluster personalizada no funciona en la promoción de e id: 27QJfNVhuPNiRxqQiXPRt2 status: PUBLISHED createdAt: 2022-03-16T19:36:36.102Z -updatedAt: 2022-11-25T22:12:51.339Z -publishedAt: 2022-11-25T22:12:51.339Z +updatedAt: 2024-02-16T20:29:37.996Z +publishedAt: 2024-02-16T20:29:37.996Z firstPublishedAt: 2022-03-16T19:36:36.504Z contentType: knownIssue productTeam: Pricing & Promotions @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Pricing & Promotions slug: la-expresion-de-cluster-personalizada-no-funciona-en-la-promocion-de-envio-gratuito-canal-de-ventas-por-defecto-1 locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 334027 --- diff --git a/docs/known-issues/es/cvv-without-validation-of-characters-type.md b/docs/known-issues/es/cvv-without-validation-of-characters-type.md index 248f64baa..f9ef20401 100644 --- a/docs/known-issues/es/cvv-without-validation-of-characters-type.md +++ b/docs/known-issues/es/cvv-without-validation-of-characters-type.md @@ -3,8 +3,8 @@ title: 'CVV sin validación del tipo de caracteres' id: 63MJ3ODCvr3ayfgJiuN1ja status: PUBLISHED createdAt: 2022-03-27T20:25:43.400Z -updatedAt: 2022-11-25T22:07:55.541Z -publishedAt: 2022-11-25T22:07:55.541Z +updatedAt: 2024-02-16T20:29:04.636Z +publishedAt: 2024-02-16T20:29:04.636Z firstPublishedAt: 2022-03-27T20:25:43.819Z contentType: knownIssue productTeam: Payments @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Payments slug: cvv-sin-validacion-del-tipo-de-caracteres locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 425204 --- diff --git a/docs/known-issues/es/deactivated-payment-system-rendering-at-checkout.md b/docs/known-issues/es/deactivated-payment-system-rendering-at-checkout.md new file mode 100644 index 000000000..715f24bdd --- /dev/null +++ b/docs/known-issues/es/deactivated-payment-system-rendering-at-checkout.md @@ -0,0 +1,45 @@ +--- +title: 'Sistema de pago desactivado al pasar por caja' +id: 2LQYOKtkURQoWUU1InCRUo +status: PUBLISHED +createdAt: 2024-06-13T19:37:58.649Z +updatedAt: 2024-06-13T19:37:59.481Z +publishedAt: 2024-06-13T19:37:59.481Z +firstPublishedAt: 2024-06-13T19:37:59.481Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: sistema-de-pago-desactivado-al-pasar-por-caja +locale: es +kiStatus: Backlog +internalReference: 1049543 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +El problema parece ocurrir sólo en las subcuentas, incluso desactivado (también eliminado) el método de pago rinde en la caja + + +## + +## Simulación + + +No hemos podido simularlo. + + + +## Workaround + + +Se puede realizar una corrección manual, para ello debe ponerse en contacto con el equipo de soporte. + + + + diff --git a/docs/known-issues/es/deadlocked-error-when-using-catalog-apis.md b/docs/known-issues/es/deadlocked-error-when-using-catalog-apis.md new file mode 100644 index 000000000..38468865a --- /dev/null +++ b/docs/known-issues/es/deadlocked-error-when-using-catalog-apis.md @@ -0,0 +1,44 @@ +--- +title: 'error de bloqueo al utilizar las API de catálogo' +id: 6A4jBKBKIzn87mxNQJ4YQN +status: PUBLISHED +createdAt: 2023-07-14T18:29:11.937Z +updatedAt: 2023-07-19T14:16:39.062Z +publishedAt: 2023-07-19T14:16:39.062Z +firstPublishedAt: 2023-07-14T18:29:13.088Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: error-de-bloqueo-al-utilizar-las-api-de-catalogo +locale: es +kiStatus: Backlog +internalReference: 862626 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + + +## Simulación + + + +1. Utilice, por ejemplo, la API Add SKU to Subcollection (https://developers.vtex.com/docs/api-reference/catalog-api#post-/api/catalog/pvt/subcollection/-subCollectionId-/stockkeepingunit) para añadir muchos skus a una colección en poco tiempo; +2. 2. Compruebe que pueden producirse errores, como un bloqueo. + + + +## Workaround + + +Intenta hacer menos peticiones por minuto. + + + + + diff --git a/docs/known-issues/es/debit-payments-using-firstdata-connector-cannot-be-settled-due-to-an-error-in-the-transactionstate-field.md b/docs/known-issues/es/debit-payments-using-firstdata-connector-cannot-be-settled-due-to-an-error-in-the-transactionstate-field.md index d8f192e9d..5979d4656 100644 --- a/docs/known-issues/es/debit-payments-using-firstdata-connector-cannot-be-settled-due-to-an-error-in-the-transactionstate-field.md +++ b/docs/known-issues/es/debit-payments-using-firstdata-connector-cannot-be-settled-due-to-an-error-in-the-transactionstate-field.md @@ -1,18 +1,18 @@ --- -title: 'Los pagos de débito que utilizan el conector Firstdata no pueden liquidarse debido a un error en el campo TransactionState' +title: 'Los pagos a débito que utilizan el conector Firstdata no pueden liquidarse debido a un error en el campo TransactionState' id: 6imTj4PTpJGGFqyhSLTPu9 status: PUBLISHED createdAt: 2022-03-03T21:59:55.119Z -updatedAt: 2022-11-25T22:05:01.885Z -publishedAt: 2022-11-25T22:05:01.885Z +updatedAt: 2024-02-16T20:24:59.932Z +publishedAt: 2024-02-16T20:24:59.932Z firstPublishedAt: 2022-03-03T21:59:55.506Z contentType: knownIssue productTeam: Payments author: 2mXZkbi0oi061KicTExNjo tag: Payments -slug: los-pagos-de-debito-que-utilizan-el-conector-firstdata-no-pueden-liquidarse-debido-a-un-error-en-el-campo-transactionstate +slug: los-pagos-a-debito-que-utilizan-el-conector-firstdata-no-pueden-liquidarse-debido-a-un-error-en-el-campo-transactionstate locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 461095 --- @@ -23,26 +23,28 @@ internalReference: 461095 -Al utilizar el conector Firstdata para procesar pagos de débito, nuestro código espera que el campo `TransactionState` sea "CAPTURED". Sin embargo, el proveedor envía tanto "CAPTURED" como "SETTLED", lo que provoca un error: +Al utilizar el conector Firstdata para procesar pagos de débito, nuestro código está diseñado para esperar que el campo TransactionState se establezca como "CAPTURED". Sin embargo, hemos encontrado un problema en el que el proveedor está enviando ambos valores "CAPTURED" y "SETTLED", lo que está causando un error: -Mensaje: Unknown Error on AutoSettleHay un error en el documento XML (1, 745). -& -Error en la ejecución de la operación de liquidación. Por favor, vea la excepción interna. Conector = Firstdata. Mensaje = La cadena de entrada no estaba en un formato correcto. -No he podido encontrar en la documentación de firstdata cuál es el correcto, pero hay ejemplos para ambos. + Mensaje de error: Unknown Error on AutoSettle. Hay un error en el documento XML (1, 745). & Error al ejecutar la operación de Liquidación. Consulte la excepción interna. Conector: Firstdata. Mensaje: La cadena de entrada no tenía el formato correcto. -## Simulación +## +## Simulación -A veces, cuando se cancela una transacción utilizando este conector es posible observar este comportamiento. +No es posible simular ya que es un comportamiento intermitente que depende de la respuesta del proveedor de pago. ## Workaround -No hay ninguna solución disponible. +N/A + + + + diff --git a/docs/known-issues/es/deleted-customer-credit-rules-will-appear-at-checkout-if-not-deactivated-previously.md b/docs/known-issues/es/deleted-customer-credit-rules-will-appear-at-checkout-if-not-deactivated-previously.md new file mode 100644 index 000000000..3a80108d9 --- /dev/null +++ b/docs/known-issues/es/deleted-customer-credit-rules-will-appear-at-checkout-if-not-deactivated-previously.md @@ -0,0 +1,41 @@ +--- +title: 'Las reglas de crédito de cliente eliminadas aparecerán en la caja si no se han desactivado previamente' +id: 7culNJ04UcZfzgHFREyNEs +status: PUBLISHED +createdAt: 2024-03-04T23:12:22.826Z +updatedAt: 2024-03-04T23:12:23.859Z +publishedAt: 2024-03-04T23:12:23.859Z +firstPublishedAt: 2024-03-04T23:12:23.859Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: las-reglas-de-credito-de-cliente-eliminadas-apareceran-en-la-caja-si-no-se-han-desactivado-previamente +locale: es +kiStatus: Backlog +internalReference: 994066 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + + +## Simulación + + +Con `vtex.custom-payments` instalado en la cuenta cree varias reglas de pago de Crédito de cliente y elimine una sin desactivar, la verá en el checkout. + + + +## Workaround + + +Es posible arreglar esto manualmente con la ayuda del equipo de soporte. + + + + diff --git a/docs/known-issues/es/delivery-capacity-is-not-respected-if-there-is-space-in-the-id-of-shipping-policy.md b/docs/known-issues/es/delivery-capacity-is-not-respected-if-there-is-space-in-the-id-of-shipping-policy.md new file mode 100644 index 000000000..cfdaa825e --- /dev/null +++ b/docs/known-issues/es/delivery-capacity-is-not-respected-if-there-is-space-in-the-id-of-shipping-policy.md @@ -0,0 +1,49 @@ +--- +title: 'La capacidad de entrega no se respeta si hay espacio en el Id de la política de envío' +id: 1OyY54G05o15EI2zAmW4Vq +status: PUBLISHED +createdAt: 2023-07-14T21:25:50.522Z +updatedAt: 2024-03-19T19:26:55.344Z +publishedAt: 2024-03-19T19:26:55.344Z +firstPublishedAt: 2023-07-14T21:25:51.117Z +contentType: knownIssue +productTeam: Logistics +author: 2mXZkbi0oi061KicTExNjo +tag: Logistics +slug: la-capacidad-de-entrega-no-se-respeta-si-hay-espacio-en-el-id-de-la-politica-de-envio +locale: es +kiStatus: Backlog +internalReference: 862830 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Si la función de programación de entregas está en uso y la capacidad de entrega está habilitada, hay dos escenarios conocidos que pueden hacer que la ventana esté disponible incluso después de haber alcanzado su límite máximo de capacidad configurada. +Los escenarios son: ID de política de envío con un espacio o demasiados caracteres formando la cadena, `AccountName+ShippingPolicyId` no puede superar los 60 caracteres. + + +## + +## Simulación + + +Cree una política de envío y, en su Id, inserte un espacio, o `AccountName+ShippingPolicyId` que resulte en más de 60 caracteres, configure la entrega programada y la capacidad de entrega. +Realice los pedidos seleccionando la ventana registrada, compruebe que será posible crear más pedidos que el máximo configurado en la capacidad de entrega. +En el momento del pago, cuando se alcance el límite configurado, la ventana no dejará de estar disponible, sino que permanecerá visible y podrá ser seleccionada. + + + +## Workaround + + +No registre ningún Id con un espacio en la política de envío o con más de 60 caracteres sumando los caracteres del `AccountName+ShippingPolicyId`. + + + + + diff --git a/docs/known-issues/es/delivery-split-with-lean-shipping-offering-invalid-sla.md b/docs/known-issues/es/delivery-split-with-lean-shipping-offering-invalid-sla.md new file mode 100644 index 000000000..40d0ad195 --- /dev/null +++ b/docs/known-issues/es/delivery-split-with-lean-shipping-offering-invalid-sla.md @@ -0,0 +1,51 @@ +--- +title: 'Entrega fraccionada con Lean Shipping ofreciendo SLA inválidos' +id: 61Yq1WhmCclFtcum3YMtXn +status: PUBLISHED +createdAt: 2024-02-27T19:21:21.615Z +updatedAt: 2024-02-27T19:26:27.513Z +publishedAt: 2024-02-27T19:26:27.513Z +firstPublishedAt: 2024-02-27T19:21:22.667Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: entrega-fraccionada-con-lean-shipping-ofreciendo-sla-invalidos +locale: es +kiStatus: Backlog +internalReference: 990155 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Cuando un carro de la compra incluye productos de diferentes vendedores, con diferentes canales de entrega e ID de SLA entre ellos, la interfaz de usuario de Checkout activa Lean Shipping, resumiendo los SLA disponibles para mostrar sólo las opciones "más rápida" y "más barata" para cada artículo. + +Sin embargo, si existe una opción de entrega programada pero no es la más rápida ni la más barata, el conmutador de programación seguirá apareciendo en la IU, aunque Lean Shipping no la seleccionará como opción viable. + + + +## Simulación + + + +- Montar un carro con al menos 2 vendedores diferentes, donde un artículo tiene 3 ANS, donde el programado no es ni la opción más rápida ni la más barata (y por lo tanto no se ofrecerá a través de Lean Shipping). +- Seleccione recogida en tienda. +- Utilice la interfaz de programación de la interfaz de usuario para la entrega del otro artículo. +- Observe que sigue aplicando el SLA más rápido/barato (no programado), en lugar del programado, ignorando de hecho su selección de ventana de entrega del paso anterior. + + + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/es/departments-name-not-loading-on-seller-management-commissions-ui.md b/docs/known-issues/es/departments-name-not-loading-on-seller-management-commissions-ui.md new file mode 100644 index 000000000..45e85982b --- /dev/null +++ b/docs/known-issues/es/departments-name-not-loading-on-seller-management-commissions-ui.md @@ -0,0 +1,50 @@ +--- +title: 'El nombre del departamento no se carga en la interfaz de usuario de las comisiones de gestión de vendedores' +id: 5TkKtfYi5oFxNOk0mTTeiQ +status: PUBLISHED +createdAt: 2024-03-25T17:20:22.888Z +updatedAt: 2024-03-25T17:20:23.761Z +publishedAt: 2024-03-25T17:20:23.761Z +firstPublishedAt: 2024-03-25T17:20:23.761Z +contentType: knownIssue +productTeam: Marketplace +author: 2mXZkbi0oi061KicTExNjo +tag: Marketplace +slug: el-nombre-del-departamento-no-se-carga-en-la-interfaz-de-usuario-de-las-comisiones-de-gestion-de-vendedores +locale: es +kiStatus: Backlog +internalReference: 1005799 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Al seleccionar un departamento para establecer una comisión específica en la gestión de vendedores la tabla no está cargando el nombre del departamento. Este comportamiento no ocurre con las categorías inferiores. + ![](https://vtexhelp.zendesk.com/attachments/token/irbcBV8R7kNO4F5XsLHtaxUMO/?name=image.png) + + +## + +## Simulación + + + +1. Activar la opción "Añadir comisiones por categoría" +2. Seleccione un departamento para asignar las comisiones y guarde el vendedor +3. Compruebe que la interfaz de usuario no está cargando el nombre del departamento. + + + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/es/diacritics-are-removed-on-catalogapi.md b/docs/known-issues/es/diacritics-are-removed-on-catalogapi.md index efea11fb6..077eb8e68 100644 --- a/docs/known-issues/es/diacritics-are-removed-on-catalogapi.md +++ b/docs/known-issues/es/diacritics-are-removed-on-catalogapi.md @@ -3,8 +3,8 @@ title: 'Los diacríticos se eliminan en CatalogAPI' id: 2iVyAQ8TSaT3jFYzcQGjSs status: PUBLISHED createdAt: 2022-07-22T18:18:04.236Z -updatedAt: 2022-11-25T21:44:21.525Z -publishedAt: 2022-11-25T21:44:21.525Z +updatedAt: 2024-02-16T20:28:19.994Z +publishedAt: 2024-02-16T20:28:19.994Z firstPublishedAt: 2022-07-22T18:18:05.160Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: los-diacriticos-se-eliminan-en-catalogapi locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 623345 --- diff --git a/docs/known-issues/es/difference-in-prices-between-pdp-plp-and-checkout-cart.md b/docs/known-issues/es/difference-in-prices-between-pdp-plp-and-checkout-cart.md new file mode 100644 index 000000000..5aa58afd5 --- /dev/null +++ b/docs/known-issues/es/difference-in-prices-between-pdp-plp-and-checkout-cart.md @@ -0,0 +1,49 @@ +--- +title: 'Diferencia de precios entre PDP, PLP y Checkout Cart' +id: 3Oo5ccYOG7hcEXYaROxXMV +status: PUBLISHED +createdAt: 2023-06-29T20:02:13.485Z +updatedAt: 2023-06-29T20:02:14.572Z +publishedAt: 2023-06-29T20:02:14.572Z +firstPublishedAt: 2023-06-29T20:02:14.572Z +contentType: knownIssue +productTeam: Portal +author: 2mXZkbi0oi061KicTExNjo +tag: Portal +slug: diferencia-de-precios-entre-pdp-plp-y-checkout-cart +locale: es +kiStatus: Backlog +internalReference: 853175 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + + +El portal está entregando el mismo contenido en los PDPs y PLPs incluso después de algunas actualizaciones como promociones. + + + +## Simulación + + + +Con una caché caducada, el CDN pregunta al sistema del portal si se ha modificado la página. Si es así, el portal entrega la nueva página para ser renderizada, de lo contrario, el CDN redibuja la página que ya tiene. + +En este caso, vimos que aunque la página había presentado algunos cambios, la inclusión de una promoción, el portal devolvía al CDN que no había ningún cambio en comparación con la página en caché y, por lo tanto, la capa de borde estaba renderizando la página sin promoción. + + + +## Workaround + + + +Una forma de solucionarlo era **cambiar la plantilla de la página del producto (como incluir un comentario**), de forma que el portal informara de que había un cambio en la estructura, y el CDN obtuviera la nueva página para almacenarla en caché. + + + + diff --git a/docs/known-issues/es/differences-between-specification-value-on-apis-and-portal.md b/docs/known-issues/es/differences-between-specification-value-on-apis-and-portal.md new file mode 100644 index 000000000..454159698 --- /dev/null +++ b/docs/known-issues/es/differences-between-specification-value-on-apis-and-portal.md @@ -0,0 +1,41 @@ +--- +title: 'Diferencias entre el valor de especificación en las API y el portal' +id: 29Utcf4B7PBZitEHxrZwbE +status: PUBLISHED +createdAt: 2023-06-29T20:11:49.484Z +updatedAt: 2023-07-06T13:41:29.683Z +publishedAt: 2023-07-06T13:41:29.683Z +firstPublishedAt: 2023-06-29T20:11:50.157Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: diferencias-entre-el-valor-de-especificacion-en-las-api-y-el-portal +locale: es +kiStatus: Backlog +internalReference: 853184 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + + +Actualmente estas dos APIs ("api/catalog" y "api/catalog_system" GET Specification Value) están consultando diferentes tablas en la base de datos de catálogos. Se supone que los valores son los mismos en ambas tablas, sin embargo los escenarios con caracteres especiales pueden divergir. + +Esto también se refleja en el Portal y en los PDP, ya que la información se está generando basándose en la tabla incorrecta. Los caracteres especiales aparecen como "????" en el frontend. + + +## + +## Simulación + + + +## Workaround + + + diff --git a/docs/known-issues/es/disclosure-layout-cant-be-used-properly-when-prop-animated-is-set-as-true.md b/docs/known-issues/es/disclosure-layout-cant-be-used-properly-when-prop-animated-is-set-as-true.md index 87dc5d8f7..0eab98da8 100644 --- a/docs/known-issues/es/disclosure-layout-cant-be-used-properly-when-prop-animated-is-set-as-true.md +++ b/docs/known-issues/es/disclosure-layout-cant-be-used-properly-when-prop-animated-is-set-as-true.md @@ -3,8 +3,8 @@ title: 'Disclosure Layout no se puede utilizar correctamente cuando prop animado id: 14QweVpzLO8TsyI68H79ZG status: PUBLISHED createdAt: 2022-04-19T19:53:22.409Z -updatedAt: 2022-11-25T22:13:15.022Z -publishedAt: 2022-11-25T22:13:15.022Z +updatedAt: 2024-07-01T18:48:05.329Z +publishedAt: 2024-07-01T18:48:05.329Z firstPublishedAt: 2022-04-19T19:53:23.090Z contentType: knownIssue productTeam: Store Framework @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Store Framework slug: disclosure-layout-no-se-puede-utilizar-correctamente-cuando-prop-animado-se-establece-como-verdadero locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 417947 --- diff --git a/docs/known-issues/es/discrepancy-on-coupon-usage-count-on-oms-and-coupons-ui.md b/docs/known-issues/es/discrepancy-on-coupon-usage-count-on-oms-and-coupons-ui.md new file mode 100644 index 000000000..6406993d4 --- /dev/null +++ b/docs/known-issues/es/discrepancy-on-coupon-usage-count-on-oms-and-coupons-ui.md @@ -0,0 +1,47 @@ +--- +title: 'Discrepancia en el recuento de cupones utilizados en OMS y en la interfaz de usuario de cupones' +id: 5PyOeirr1XqXREmQJpSHs1 +status: PUBLISHED +createdAt: 2023-12-18T21:53:26.360Z +updatedAt: 2023-12-18T21:53:27.039Z +publishedAt: 2023-12-18T21:53:27.039Z +firstPublishedAt: 2023-12-18T21:53:27.039Z +contentType: knownIssue +productTeam: Pricing & Promotions +author: 2mXZkbi0oi061KicTExNjo +tag: Pricing & Promotions +slug: discrepancia-en-el-recuento-de-cupones-utilizados-en-oms-y-en-la-interfaz-de-usuario-de-cupones +locale: es +kiStatus: Backlog +internalReference: 954959 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Algunos pedidos no están siendo recuperados en el uso de los cupones, hemos identificado que algunos pedidos no estaban siendo contados por el administrador de cupones. + + +## + +## Simulación + + +Comprobar si entre el 10/09 y el 13/09 hay alguna discrepancia entre los usos de los cupones. + + + +## Workaround + + + +n/a + + + + + diff --git a/docs/known-issues/es/divergence-between-total-order-value-and-total-products-value.md b/docs/known-issues/es/divergence-between-total-order-value-and-total-products-value.md index a2dea15b0..cad976877 100644 --- a/docs/known-issues/es/divergence-between-total-order-value-and-total-products-value.md +++ b/docs/known-issues/es/divergence-between-total-order-value-and-total-products-value.md @@ -26,7 +26,7 @@ El pedido se cierra y se transacciona normalmente en VTEX. Pero dependiendo de l Ejemplo de ocurrencia: -![image](https://images.ctfassets.net/alneenqid6w5/4sJOKvC97OggkWYoCQaa6G/c6b38b60fc500436bb36a5ae6409094e/image.png) +![image](//images.ctfassets.net/alneenqid6w5/4sJOKvC97OggkWYoCQaa6G/c6b38b60fc500436bb36a5ae6409094e/image.png) En ese caso, el valor total del pedido cobrado del cliente quedó en `R$ 7,98`. Sin embargo, al sumar los valores de venta registrados en cada producto, el total sería de `R$ 7,95`. diff --git a/docs/known-issues/es/divergence-on-the-advanced-store-settings-on-new-accounts-or-workspaces.md b/docs/known-issues/es/divergence-on-the-advanced-store-settings-on-new-accounts-or-workspaces.md new file mode 100644 index 000000000..7443ca715 --- /dev/null +++ b/docs/known-issues/es/divergence-on-the-advanced-store-settings-on-new-accounts-or-workspaces.md @@ -0,0 +1,50 @@ +--- +title: 'Divergencia en la configuración avanzada de la tienda en cuentas o espacios de trabajo nuevos' +id: 1Jt8McqXjYAxfJNkBZHt4j +status: PUBLISHED +createdAt: 2024-07-11T18:16:01.106Z +updatedAt: 2024-07-11T18:16:02.006Z +publishedAt: 2024-07-11T18:16:02.006Z +firstPublishedAt: 2024-07-11T18:16:02.006Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: divergencia-en-la-configuracion-avanzada-de-la-tienda-en-cuentas-o-espacios-de-trabajo-nuevos +locale: es +kiStatus: Backlog +internalReference: 1064235 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +En nuevos espacios de trabajo o cuentas que nunca cambiaron las configuraciones avanzadas de la Configuración de la Tienda se puede verificar una inconsistencia entre la información en la UI y la bandera aplicada a la cuenta. + + +## + +## Simulación + + + +- Crear un nuevo espacio de trabajo +- Vaya a la Configuración de la tienda en la pestaña Avanzado +- Ver que algunas banderas se establecen en la interfaz de usuario +- Verifique las configuraciones usando el plugin settings con el siguiente comando `vtex settings get vtex.store`. +- Compruebe que los indicadores no están aplicados. + + + +## Workaround + + +Haga clic en el botón "Guardar" de la interfaz de usuario + + + + diff --git a/docs/known-issues/es/divergent-status-on-the-transaction-list-and-on-the-transaction.md b/docs/known-issues/es/divergent-status-on-the-transaction-list-and-on-the-transaction.md index 9734fbaba..4c5546a9e 100644 --- a/docs/known-issues/es/divergent-status-on-the-transaction-list-and-on-the-transaction.md +++ b/docs/known-issues/es/divergent-status-on-the-transaction-list-and-on-the-transaction.md @@ -3,8 +3,8 @@ title: 'Estado divergente en la lista de transacciones y en la transacción' id: 1LD32IQJFbvlOJzD12KL64 status: PUBLISHED createdAt: 2022-03-03T18:41:10.292Z -updatedAt: 2022-11-25T22:09:15.186Z -publishedAt: 2022-11-25T22:09:15.186Z +updatedAt: 2023-12-12T22:12:02.916Z +publishedAt: 2023-12-12T22:12:02.916Z firstPublishedAt: 2022-03-03T18:41:10.764Z contentType: knownIssue productTeam: Payments @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Payments slug: estado-divergente-en-la-lista-de-transacciones-y-en-la-transaccion locale: es -kiStatus: Backlog +kiStatus: Fixed internalReference: 308919 --- @@ -26,12 +26,13 @@ internalReference: 308919 El estado de las transacciones es diferente una vez que las abre en comparación con lo que se muestra en la lista de transacciones. +## ## Simulación -Como no ocurre en todas las transacciones, la forma de simularlo es entrar en una transacción al azar y comprobar si el estado dentro de la misma es el mismo que se establece en la lista de transacciones. -Una vez que se entra en la transacción, de hecho, el estado es diferente +Como no ocurre en todas las transacciones, la forma de simularlo es entrar en una transacción aleatoria y comprobar si el estado dentro de ella es el mismo que aparece en la lista de transacciones. +Una vez dentro de la transacción, efectivamente, el estado es diferente @@ -40,3 +41,6 @@ Una vez que se entra en la transacción, de hecho, el estado es diferente No hay ninguna solución. + + + diff --git a/docs/known-issues/es/document-number-field-rut-randomly-getting-last-digit-deleted-on-ios.md b/docs/known-issues/es/document-number-field-rut-randomly-getting-last-digit-deleted-on-ios.md new file mode 100644 index 000000000..dd01dbe8c --- /dev/null +++ b/docs/known-issues/es/document-number-field-rut-randomly-getting-last-digit-deleted-on-ios.md @@ -0,0 +1,38 @@ +--- +title: 'Campo de número de documento (RUT) se borra aleatoriamente el último dígito en iOS' +id: 6KcbAWPN3AylZEm6IkSw3I +status: PUBLISHED +createdAt: 2023-10-18T22:53:27.101Z +updatedAt: 2023-10-19T13:02:18.095Z +publishedAt: 2023-10-19T13:02:18.095Z +firstPublishedAt: 2023-10-18T22:53:27.624Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: campo-de-numero-de-documento-rut-se-borra-aleatoriamente-el-ultimo-digito-en-ios +locale: es +kiStatus: Backlog +internalReference: 921944 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Sólo en Safari/iOS, al rellenar el número de documento y desplazarse por los campos de datos del cliente, el campo número de documento (RUT) tendrá el último dígito borrado. + + +## + +## Simulación + + + +## Workaround + + + diff --git a/docs/known-issues/es/duplicated-entries-for-categoriesspecification-values-on-the-same-level.md b/docs/known-issues/es/duplicated-entries-for-categoriesspecification-values-on-the-same-level.md index f781690a5..ef79ef648 100644 --- a/docs/known-issues/es/duplicated-entries-for-categoriesspecification-values-on-the-same-level.md +++ b/docs/known-issues/es/duplicated-entries-for-categoriesspecification-values-on-the-same-level.md @@ -3,8 +3,8 @@ title: 'Entradas duplicadas para categorías/valores de especificación en el mi id: IoWI8yx1cabm4bWhSU4Ek status: PUBLISHED createdAt: 2022-04-18T18:53:37.507Z -updatedAt: 2022-11-25T21:58:08.677Z -publishedAt: 2022-11-25T21:58:08.677Z +updatedAt: 2024-02-16T20:26:00.077Z +publishedAt: 2024-02-16T20:26:00.077Z firstPublishedAt: 2022-04-18T18:53:38.097Z contentType: knownIssue productTeam: Intelligent Search @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Intelligent Search slug: entradas-duplicadas-para-categoriasvalores-de-especificacion-en-el-mismo-nivel locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 562588 --- diff --git a/docs/known-issues/es/duplicated-organizations-in-modal-to-switch-between-organizations.md b/docs/known-issues/es/duplicated-organizations-in-modal-to-switch-between-organizations.md new file mode 100644 index 000000000..c0b1b44ae --- /dev/null +++ b/docs/known-issues/es/duplicated-organizations-in-modal-to-switch-between-organizations.md @@ -0,0 +1,49 @@ +--- +title: 'Organizaciones duplicadas en el modal para cambiar entre organizaciones' +id: 7pOIj0RzcmA5mZy60OpfRk +status: PUBLISHED +createdAt: 2024-02-22T16:51:15.327Z +updatedAt: 2024-02-22T16:51:16.213Z +publishedAt: 2024-02-22T16:51:16.213Z +firstPublishedAt: 2024-02-22T16:51:16.213Z +contentType: knownIssue +productTeam: B2B +author: 2mXZkbi0oi061KicTExNjo +tag: B2B +slug: organizaciones-duplicadas-en-el-modal-para-cambiar-entre-organizaciones +locale: es +kiStatus: Backlog +internalReference: 986868 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Cuando un usuario tiene muchas organizaciones registradas y utiliza el modal para cambiar entre organizaciones, algunas organizaciones se mostrarán duplicadas en la lista. + + +## + +## Simulación + + + +- Configure muchas organizaciones para el mismo correo electrónico; +- Inicie sesión y abra el modal para cambiar de organización; +- Algunas organizaciones estarán duplicadas en la lista. + + + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/es/ean-field-as-string-being-ignored-when-approved-on-received-skus.md b/docs/known-issues/es/ean-field-as-string-being-ignored-when-approved-on-received-skus.md new file mode 100644 index 000000000..b94ce3185 --- /dev/null +++ b/docs/known-issues/es/ean-field-as-string-being-ignored-when-approved-on-received-skus.md @@ -0,0 +1,49 @@ +--- +title: 'El campo Ean como cadena se ignora cuando se aprueba en Skus recibidos' +id: 3ubVdtlt8ElWzQGFM9OTTq +status: PUBLISHED +createdAt: 2023-09-11T16:37:06.258Z +updatedAt: 2023-11-28T16:54:04.790Z +publishedAt: 2023-11-28T16:54:04.790Z +firstPublishedAt: 2023-09-11T16:37:07.098Z +contentType: knownIssue +productTeam: Marketplace +author: 2mXZkbi0oi061KicTExNjo +tag: Marketplace +slug: el-campo-ean-como-cadena-se-ignora-cuando-se-aprueba-en-skus-recibidos +locale: es +kiStatus: Backlog +internalReference: 897301 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +El vendedor envía el sku con todos los campos declarados en este artículo (https://developers.vtex.com/docs/api-reference/marketplace-apis-suggestions#put-/suggestions/-sellerId-/-sellerSkuId-) para que el marketplace lo apruebe en el módulo Skus Recibidos. + +El campo ean está declarado como tipo string en el artículo anterior. Sin embargo, a pesar de aparecer en la interfaz de usuario de Skus Recibidos, está siendo ignorado por el sistema de matcher backend y también por el módulo de catálogo, lo que significa que el sku se está creando con este campo vacío. + + +## + +## Simulación + + +1. Enviar un sku al marketplace con el campo ean configurado como cadena: `"ean": "123456"` +2. Aprobar el sku como nuevo producto en el módulo Skus Recibidos del marketplace; +3. 3. Compruebe que en el catálogo este campo está vacío. + + +## Workaround + + +**Antes de que este problema se solucione y el sistema funcione de acuerdo con nuestros documentos**, el formato que funciona actualmente es enviar el campo ean como un array: +`"ean": ["123456"]` + +Otra forma es establecer este campo manualmente en el catálogo una vez que el sku es aprobado. + + diff --git a/docs/known-issues/es/early-capture-wrongfully-competing-with-automatic-capture-on-authorizedotnet.md b/docs/known-issues/es/early-capture-wrongfully-competing-with-automatic-capture-on-authorizedotnet.md new file mode 100644 index 000000000..f3b663e4b --- /dev/null +++ b/docs/known-issues/es/early-capture-wrongfully-competing-with-automatic-capture-on-authorizedotnet.md @@ -0,0 +1,59 @@ +--- +title: 'Early Capture compite injustamente con Automatic Capture en AuthorizeDotNet' +id: 2IDoJIBiGzhkVZGHurLsnj +status: PUBLISHED +createdAt: 2023-07-20T18:08:30.934Z +updatedAt: 2023-07-20T18:08:31.479Z +publishedAt: 2023-07-20T18:08:31.479Z +firstPublishedAt: 2023-07-20T18:08:31.479Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: early-capture-compite-injustamente-con-automatic-capture-en-authorizedotnet +locale: es +kiStatus: Backlog +internalReference: 866068 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Para que podamos entender este comportamiento, primero tenemos que comprender la diferencia entre captura automática y captura anticipada: + +**Captura Automática:** Llamará a la solicitud de liquidación automáticamente una vez alcanzada la fecha, sin importar si la transacción es o no aprobada por la adquirente y el antifraude. + +**Captura Temprana:** Llamará a la solicitud de liquidación después de que el antifraude apruebe la transacción, una vez que se alcance la cantidad de días configurada. + +En este conector, la captura automática está codificada para que se produzca a los 4 días, mientras que la captura temprana puede configurarse hasta un máximo de 10 días después de la aprobación del antifraude. Terminan compitiendo entre sí, y si la captura anticipada se configura con un valor superior a 4 días, la captura automática siempre se producirá antes, por lo que siempre se llamará primero. + +Esto hace que los valores permitidos en la captura temprana sean inútiles si son mayores de 4 días. + + +## + +## Simulación + + + + +1. Configure el conector AuthorizeDotNet en su tienda; +2. Configure el campo "Captura anticipada" con un importe superior a 4 días; +3. Realice una transacción de prueba; +4. 4. Vaya a la interfaz de usuario de la transacción y compruebe que el valor programado para la captura automática se llama primero. + + + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/es/elos-card-brand-transactions-with-erederest-are-not-respecting-early-capture.md b/docs/known-issues/es/elos-card-brand-transactions-with-erederest-are-not-respecting-early-capture.md index 9f7599eec..408bffe15 100644 --- a/docs/known-issues/es/elos-card-brand-transactions-with-erederest-are-not-respecting-early-capture.md +++ b/docs/known-issues/es/elos-card-brand-transactions-with-erederest-are-not-respecting-early-capture.md @@ -3,8 +3,8 @@ title: 'Las transacciones de la marca de tarjetas de Elo con ERedeRest no respet id: 2OSpQyzDkiGioqcEmhuXpk status: PUBLISHED createdAt: 2023-05-08T20:29:59.412Z -updatedAt: 2023-05-08T20:36:20.200Z -publishedAt: 2023-05-08T20:36:20.200Z +updatedAt: 2024-02-16T20:27:48.477Z +publishedAt: 2024-02-16T20:27:48.477Z firstPublishedAt: 2023-05-08T20:29:59.878Z contentType: knownIssue productTeam: Payments @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Payments slug: las-transacciones-de-la-marca-de-tarjetas-de-elo-con-erederest-no-respetan-la-captura-anticipada locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 350814 --- diff --git a/docs/known-issues/es/email-not-autofilling-for-new-buyers-after-logging-in.md b/docs/known-issues/es/email-not-autofilling-for-new-buyers-after-logging-in.md new file mode 100644 index 000000000..4c9617ede --- /dev/null +++ b/docs/known-issues/es/email-not-autofilling-for-new-buyers-after-logging-in.md @@ -0,0 +1,48 @@ +--- +title: 'El correo electrónico no se rellena automáticamente para los nuevos compradores después de iniciar sesión' +id: 2H6REXZGS6utlWmYKoPmGq +status: PUBLISHED +createdAt: 2023-10-17T16:22:21.667Z +updatedAt: 2023-11-03T17:17:12.530Z +publishedAt: 2023-11-03T17:17:12.530Z +firstPublishedAt: 2023-10-17T16:22:22.650Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: el-correo-electronico-no-se-rellena-automaticamente-para-los-nuevos-compradores-despues-de-iniciar-sesion +locale: es +kiStatus: Fixed +internalReference: 920634 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Cuando un nuevo comprador inicia sesión y procede al pago, el correo electrónico no se rellena automáticamente, lo que requiere que el cliente vuelva a introducir su correo electrónico. Esto también ocurre utilizando APIs y enviando cabeceras con las cookies del comprador. + + + +## Simulación + + + +- Inicie sesión con un correo electrónico nunca antes utilizado en la tienda; +- Añadir productos al carrito; +- Ir a la caja; +- El email no se rellenará, y deberá escribirse de nuevo. + + + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/es/email-not-autofilling-for-new-users-on-checkoutui.md b/docs/known-issues/es/email-not-autofilling-for-new-users-on-checkoutui.md new file mode 100644 index 000000000..08f0909c2 --- /dev/null +++ b/docs/known-issues/es/email-not-autofilling-for-new-users-on-checkoutui.md @@ -0,0 +1,62 @@ +--- +title: 'El correo electrónico no se rellena automáticamente para los nuevos usuarios en el checkout-ui' +id: 6XBghXwc93RBF53dCHr35y +status: DRAFT +createdAt: 2023-08-25T15:29:58.242Z +updatedAt: 2023-08-25T16:47:25.505Z +publishedAt: +firstPublishedAt: +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: el-correo-electronico-no-se-rellena-automaticamente-para-los-nuevos-usuarios-en-el-checkoutui +locale: es +kiStatus: Backlog +internalReference: 887949 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Cuando un nuevo usuario introduce un nuevo correo electrónico en el paso de correo electrónico y pasa a la página siguiente, en el componente de datos del cliente, el correo electrónico no se rellena automáticamente. +Esto se debe a que no hay ningún usuario registrado con ese email. Como resultado, el `orderForm` cargado también contiene un campo de email vacío, haciendo que permanezca en blanco y requiriendo que el cliente vuelva a introducir su email. + + +## + +## Simulación + + + +1. Navegue hasta la página de pago en la que los clientes introducen su correo electrónico. +2. Poner un email nunca usado antes en la tienda. +3. Vaya al componente de perfil del cliente. +4. La casilla de correo electrónico estará vacía, y entonces tendrás que escribirlo de nuevo. + + +## Workaround + + +N/A + + + + + +que escribirlo de nuevo. + + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/es/emails-with-sales-roles-are-not-allowed-to-impersonate-using-the-b2b-organizations-feature.md b/docs/known-issues/es/emails-with-sales-roles-are-not-allowed-to-impersonate-using-the-b2b-organizations-feature.md new file mode 100644 index 000000000..583756ff3 --- /dev/null +++ b/docs/known-issues/es/emails-with-sales-roles-are-not-allowed-to-impersonate-using-the-b2b-organizations-feature.md @@ -0,0 +1,47 @@ +--- +title: 'Los correos electrónicos con funciones de ventas no pueden suplantar la identidad mediante la función Organizaciones B2B.' +id: 4HKDawkaTmzWcTZyrIhhuj +status: PUBLISHED +createdAt: 2023-09-29T18:15:08.398Z +updatedAt: 2023-10-09T14:21:48.982Z +publishedAt: 2023-10-09T14:21:48.982Z +firstPublishedAt: 2023-09-29T18:15:09.110Z +contentType: knownIssue +productTeam: B2B +author: 2mXZkbi0oi061KicTExNjo +tag: B2B +slug: los-correos-electronicos-con-funciones-de-ventas-no-pueden-suplantar-la-identidad-mediante-la-funcion-organizaciones-b2b +locale: es +kiStatus: Fixed +internalReference: 910328 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Si los correos electrónicos tienen algún rol de ventas asociado, no se les permite suplantar utilizando la función Organizaciones B2B. + + +## + +## Simulación + + + +- Cree un usuario para una Organización y asígnele cualquier rol de ventas; +- Accede a la web e intenta suplantar a cualquier otro usuario. + + + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/es/encoding-error-in-apple-mail-app.md b/docs/known-issues/es/encoding-error-in-apple-mail-app.md index 6707961ba..5331aac64 100644 --- a/docs/known-issues/es/encoding-error-in-apple-mail-app.md +++ b/docs/known-issues/es/encoding-error-in-apple-mail-app.md @@ -29,7 +29,7 @@ Montar un trigger de envío de correo electrónico que tenga carácter especial Resultado: -![png](https://images.ctfassets.net/alneenqid6w5/2O4zWlYa1WoaQ0sUMUKS2Q/2862790a2e5124fcb612a7f17774a339/png.png) +![png](//images.ctfassets.net/alneenqid6w5/2O4zWlYa1WoaQ0sUMUKS2Q/2862790a2e5124fcb612a7f17774a339/png.png) ## Workaround diff --git a/docs/known-issues/es/encoding-issues-for-specific-characters-leads-to-unexpected-product-search.md b/docs/known-issues/es/encoding-issues-for-specific-characters-leads-to-unexpected-product-search.md new file mode 100644 index 000000000..aca00eb58 --- /dev/null +++ b/docs/known-issues/es/encoding-issues-for-specific-characters-leads-to-unexpected-product-search.md @@ -0,0 +1,44 @@ +--- +title: 'Los problemas de codificación de determinados caracteres provocan una búsqueda inesperada de productos.' +id: O0dM1H8ofJU0ahJRa6217 +status: PUBLISHED +createdAt: 2024-04-24T22:09:33.395Z +updatedAt: 2024-04-24T22:09:34.217Z +publishedAt: 2024-04-24T22:09:34.217Z +firstPublishedAt: 2024-04-24T22:09:34.217Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: los-problemas-de-codificacion-de-determinados-caracteres-provocan-una-busqueda-inesperada-de-productos +locale: es +kiStatus: Backlog +internalReference: 1022550 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + + +## Simulación + + +Este problema se produce especialmente con el símbolo "+". + +El término de búsqueda "A+" funciona correctamente cuando se indica a través de la ruta URL, pero se comporta como "A " cuando se indica a través del parámetro "query". + + + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/es/erro-category-xxx-not-found-in-browse-node-mapping-for-skus-department-specification-choose-a-more-specific-global-category-persistente.md b/docs/known-issues/es/erro-category-xxx-not-found-in-browse-node-mapping-for-skus-department-specification-choose-a-more-specific-global-category-persistente.md index d4b7764a3..9b47ce16c 100644 --- a/docs/known-issues/es/erro-category-xxx-not-found-in-browse-node-mapping-for-skus-department-specification-choose-a-more-specific-global-category-persistente.md +++ b/docs/known-issues/es/erro-category-xxx-not-found-in-browse-node-mapping-for-skus-department-specification-choose-a-more-specific-global-category-persistente.md @@ -3,8 +3,8 @@ title: 'Erro "Categoría XXX no encontrada en el mapeo del nodo de navegación p id: 4DCJmkRvgh3qUYP9HYgtg2 status: PUBLISHED createdAt: 2022-03-10T17:58:42.674Z -updatedAt: 2022-11-25T21:56:57.092Z -publishedAt: 2022-11-25T21:56:57.092Z +updatedAt: 2024-02-16T20:29:13.856Z +publishedAt: 2024-02-16T20:29:13.856Z firstPublishedAt: 2022-03-10T17:58:43.266Z contentType: knownIssue productTeam: Connections @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Connections slug: erro-categoria-xxx-no-encontrada-en-el-mapeo-del-nodo-de-navegacion-para-la-especificacion-del-departamento-de-sku-elija-una-categoria-global-mas-especifica-persistente locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 417639 --- diff --git a/docs/known-issues/es/error-approving-skus-that-were-rejected-or-reviewed-by-offer-quality.md b/docs/known-issues/es/error-approving-skus-that-were-rejected-or-reviewed-by-offer-quality.md new file mode 100644 index 000000000..eab9bd5c7 --- /dev/null +++ b/docs/known-issues/es/error-approving-skus-that-were-rejected-or-reviewed-by-offer-quality.md @@ -0,0 +1,55 @@ +--- +title: 'Error al aprobar skus rechazados o revisados por Calidad de la Oferta' +id: 7fRMTxq7CFRkyZeK08AGIg +status: PUBLISHED +createdAt: 2023-11-23T13:46:30.453Z +updatedAt: 2024-03-25T12:22:46.687Z +publishedAt: 2024-03-25T12:22:46.687Z +firstPublishedAt: 2023-11-23T13:46:31.370Z +contentType: knownIssue +productTeam: Marketplace +author: 2mXZkbi0oi061KicTExNjo +tag: Marketplace +slug: error-al-aprobar-skus-rechazados-o-revisados-por-calidad-de-la-oferta +locale: es +kiStatus: Fixed +internalReference: 940998 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Cuando un sku falla las reglas de Calidad de Oferta creadas por el Marketplace, va directamente a la "Pestaña de Revisión" o "Pestaña de Rechazados" de Skus Recibidos. + +Sin embargo, al intentar aprobar el sku, se devuelve un mensaje de error: "Lo sentimos, algo ha ido mal en el Catálogo. Por favor, inténtelo de nuevo o póngase en contacto con VTEX si el problema persiste". + +Esto sucede porque el módulo Matcher no fue capaz de llenar la información del producto y del sku después de enviar el sku a estas Fichas (puedes verificar esto usando las APIs): + ![](https://vtexhelp.zendesk.com/attachments/token/0Dti3ak7twOpuVzvzntmPCGit/?name=image.png) + + +## + +## Simulación + + + +1. Crear una regla opcional u obligatoria sobre la Calidad de la Oferta; +2. 2. Espere a que un sku falle la regla y vaya a la pestaña Revisado/Rechazado; +3. Intente aprobar el sku y obtenga un mensaje de error; +4. 4. Compruebe a través de la API si el objeto de coincidencias se rellena como en la imagen anterior. + + + +## Workaround + + +Aprobar el sku a través de la API pasando la información correcta del producto y del sku manualmente. + + + + + diff --git a/docs/known-issues/es/error-cancelling-customer-credit-invoices.md b/docs/known-issues/es/error-cancelling-customer-credit-invoices.md new file mode 100644 index 000000000..caf84c018 --- /dev/null +++ b/docs/known-issues/es/error-cancelling-customer-credit-invoices.md @@ -0,0 +1,47 @@ +--- +title: 'Error al anular facturas de crédito de clientes' +id: 75nZNOHGYGBlAoTOjG6gs +status: PUBLISHED +createdAt: 2023-10-26T21:09:54.255Z +updatedAt: 2024-05-29T17:25:32.948Z +publishedAt: 2024-05-29T17:25:32.948Z +firstPublishedAt: 2023-10-26T21:09:54.992Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: error-al-anular-facturas-de-credito-de-clientes +locale: es +kiStatus: Backlog +internalReference: 926563 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +En algunos casos las facturas no se pueden cancelar, al ejecutar la API DELETE obtenemos un error 500 con la siguiente respuesta: + +`"mensaje": "Se ha producido un error."` + + +## + +## Simulación + + +No hemos podido reproducir este error. + + + +## Workaround + + +NA + + + + diff --git a/docs/known-issues/es/error-cant-create-search-criteria-error-filter-already-existsbrandid-when-creating-a-promotion-excluding-more-than-1-brand.md b/docs/known-issues/es/error-cant-create-search-criteria-error-filter-already-existsbrandid-when-creating-a-promotion-excluding-more-than-1-brand.md index 0e2e90967..f476af950 100644 --- a/docs/known-issues/es/error-cant-create-search-criteria-error-filter-already-existsbrandid-when-creating-a-promotion-excluding-more-than-1-brand.md +++ b/docs/known-issues/es/error-cant-create-search-criteria-error-filter-already-existsbrandid-when-creating-a-promotion-excluding-more-than-1-brand.md @@ -3,8 +3,8 @@ title: 'Error "¡no se pueden crear criterios de búsqueda! error: el filtro ya id: 6s6cvYpImIBEH0SLqE3J2U status: PUBLISHED createdAt: 2022-09-22T15:53:15.001Z -updatedAt: 2022-11-25T22:11:53.363Z -publishedAt: 2022-11-25T22:11:53.363Z +updatedAt: 2024-02-16T20:23:47.779Z +publishedAt: 2024-02-16T20:23:47.779Z firstPublishedAt: 2022-09-22T15:53:16.277Z contentType: knownIssue productTeam: Pricing & Promotions @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Pricing & Promotions slug: error-no-se-pueden-crear-criterios-de-busqueda-error-el-filtro-ya-existe-brandid-al-crear-una-promocion-que-excluye-mas-de-1-marca locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 663698 --- diff --git a/docs/known-issues/es/error-closing-customer-credit-account.md b/docs/known-issues/es/error-closing-customer-credit-account.md new file mode 100644 index 000000000..decdcb31a --- /dev/null +++ b/docs/known-issues/es/error-closing-customer-credit-account.md @@ -0,0 +1,47 @@ +--- +title: 'Error al cerrar la cuenta de crédito del cliente' +id: zp8Bd8sIijJVNHws4nrkh +status: PUBLISHED +createdAt: 2023-09-20T21:38:28.253Z +updatedAt: 2023-09-20T21:38:28.888Z +publishedAt: 2023-09-20T21:38:28.888Z +firstPublishedAt: 2023-09-20T21:38:28.888Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: error-al-cerrar-la-cuenta-de-credito-del-cliente +locale: es +kiStatus: Backlog +internalReference: 904432 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Cuando las cuentas principales y secundarias tienen instalada la aplicación de Crédito a Clientes, la creación de una creditAccount se produce en todas ellas. En este escenario hay casos en los que cerrar la creditAccount no funciona, aparece el siguiente error: + +Error al cerrar la cuenta + + +## + +## Simulación + + +No hemos sido capaces de replicar o identificar la causa, en algunas cuentas este problema no ocurre. + + + +## Workaround + + +NA, lo que se puede hacer es cambiar el límite de crédito a cero para que el método de pago no funcione para el correo electrónico registrado. + + + + diff --git a/docs/known-issues/es/error-exporting-entity-with-too-many-documents.md b/docs/known-issues/es/error-exporting-entity-with-too-many-documents.md new file mode 100644 index 000000000..a0f5efc20 --- /dev/null +++ b/docs/known-issues/es/error-exporting-entity-with-too-many-documents.md @@ -0,0 +1,50 @@ +--- +title: 'Error al exportar una entidad con demasiados documentos' +id: 1uLEk6e9z3011GaoJ4DNU0 +status: PUBLISHED +createdAt: 2023-07-07T15:59:46.214Z +updatedAt: 2023-07-07T15:59:46.899Z +publishedAt: 2023-07-07T15:59:46.899Z +firstPublishedAt: 2023-07-07T15:59:46.899Z +contentType: knownIssue +productTeam: Storage +author: 2mXZkbi0oi061KicTExNjo +tag: Storage +slug: error-al-exportar-una-entidad-con-demasiados-documentos +locale: es +kiStatus: Backlog +internalReference: 857894 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +La exportación de un gran número de documentos de una entidad provoca un procesamiento excesivo, causando errores en la cola de proceso e impidiendo la exportación de la lista de documentos. + + +## + +## Simulación + + + +1. Accede a la plataforma CRM de Datos Maestros y navega hasta el formulario de la entidad deseada. +2. Localice el botón "Exportar XLS" dentro de la interfaz y haga clic sobre él. +3. Localice el botón "Exportar XLS" y haga clic sobre él. +4. Inicie el proceso de exportación confirmando la selección e iniciando la exportación. +5. Para supervisar el progreso de la exportación, navegue hasta la pestaña Aplicaciones dentro de la plataforma. +6. Busque el botón "Exportaciones" y haga clic en él para ver la lista en curso. +7. 7. Observe el estado de la exportación y compruebe si se ha producido algún error o problema durante el proceso de exportación. + + + + +## Workaround + + +Una solución para este problema es utilizar la API de desplazamiento. + diff --git a/docs/known-issues/es/error-exporting-large-amount-of-giftcards.md b/docs/known-issues/es/error-exporting-large-amount-of-giftcards.md index 61fb1b6ae..c91ffa526 100644 --- a/docs/known-issues/es/error-exporting-large-amount-of-giftcards.md +++ b/docs/known-issues/es/error-exporting-large-amount-of-giftcards.md @@ -1,10 +1,10 @@ --- title: 'Error al exportar una gran cantidad de tarjetas de regalo' id: 2EZ9XmZwYmcWdRxKbTNEBJ -status: PUBLISHED +status: DRAFT createdAt: 2022-03-27T12:37:51.512Z -updatedAt: 2022-11-25T22:09:09.150Z -publishedAt: 2022-11-25T22:09:09.150Z +updatedAt: 2023-07-03T17:14:32.962Z +publishedAt: firstPublishedAt: 2022-03-27T12:37:52.279Z contentType: knownIssue productTeam: Payments @@ -39,3 +39,12 @@ N/A N/A +ceso de exportación con más de 50000 giftcards. + + + +## Workaround + + +Exportar en cantidades menores o periodos de tiempo menores. + diff --git a/docs/known-issues/es/error-exporting-prices-with-metadata.md b/docs/known-issues/es/error-exporting-prices-with-metadata.md new file mode 100644 index 000000000..1d585669b --- /dev/null +++ b/docs/known-issues/es/error-exporting-prices-with-metadata.md @@ -0,0 +1,51 @@ +--- +title: 'Error al exportar precios con metadatos' +id: 7nYPmatUXq57ZUsKHvfYJo +status: PUBLISHED +createdAt: 2023-07-12T11:49:06.370Z +updatedAt: 2023-07-12T11:49:07.185Z +publishedAt: 2023-07-12T11:49:07.185Z +firstPublishedAt: 2023-07-12T11:49:07.185Z +contentType: knownIssue +productTeam: Pricing & Promotions +author: 2mXZkbi0oi061KicTExNjo +tag: Pricing & Promotions +slug: error-al-exportar-precios-con-metadatos +locale: es +kiStatus: Backlog +internalReference: 860290 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +En ocasiones, al intentar exportar los precios con la opción de metadatos activada y sin utilizar filtros, puede producirse un error. Comprobando el mensaje en devTools aparecerá algo similar a "Polly broken circuit on service...". + +Este error se produce debido a un estrangulamiento en el módulo de catálogo al intentar recuperar los metadatos de muchos skus. + + +## + +## Simulación + + + +1. Exportar los precios con metadatos sin utilizar ningún filtro; +2. En ocasiones aparecerá un mensaje de error; +3. Compruebe en inspect devtools si el mensaje es similar al anterior. + + + +## Workaround + + +Utiliza los filtros para reducir la cantidad de skus en la hoja de cálculo y el módulo de catálogo devolverá los datos sin problemas. + + + + + diff --git a/docs/known-issues/es/error-in-checkout-error-message.md b/docs/known-issues/es/error-in-checkout-error-message.md index 3cc3a0762..61060dabc 100644 --- a/docs/known-issues/es/error-in-checkout-error-message.md +++ b/docs/known-issues/es/error-in-checkout-error-message.md @@ -3,8 +3,8 @@ title: 'Error en el mensaje de error de la compra' id: 7jCEQoDRPvNwYCJmAt78im status: PUBLISHED createdAt: 2022-03-25T14:46:49.548Z -updatedAt: 2022-11-25T22:07:18.470Z -publishedAt: 2022-11-25T22:07:18.470Z +updatedAt: 2024-02-16T20:27:24.748Z +publishedAt: 2024-02-16T20:27:24.748Z firstPublishedAt: 2022-03-25T15:30:16.292Z contentType: knownIssue productTeam: Payments @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Payments slug: error-en-el-mensaje-de-error-de-la-compra locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 409895 --- diff --git a/docs/known-issues/es/error-in-custom-payments-creation.md b/docs/known-issues/es/error-in-custom-payments-creation.md new file mode 100644 index 000000000..a6be1e11c --- /dev/null +++ b/docs/known-issues/es/error-in-custom-payments-creation.md @@ -0,0 +1,46 @@ +--- +title: 'Error en la creación de pagos personalizados' +id: 28jwG2jyT5FkSTbb85KlLX +status: PUBLISHED +createdAt: 2024-03-06T14:19:49.398Z +updatedAt: 2024-07-01T18:49:29.959Z +publishedAt: 2024-07-01T18:49:29.959Z +firstPublishedAt: 2024-03-06T14:19:50.201Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: error-en-la-creacion-de-pagos-personalizados +locale: es +kiStatus: No Fix +internalReference: 995110 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Los comerciantes pueden experimentar un error al crear un pago personalizado, después de rellenar todo y pulsar guardar aparece el mensaje "Pago personalizado se ha configurado correctamente", pero en realidad la creación falló (no aparece en la interfaz de usuario). + + +## + +## Simulación + + +Vaya a la pestaña de Pagos Personalizados y configure cualquier regla de pago, es posible que experimente el problema anterior. + + + +## Workaround + + +La única solución sería reintentar la creación hasta que aparezca en la interfaz de usuario. + + + + + diff --git a/docs/known-issues/es/error-in-refund-and-capture-operations-with-payout-split-value-in-recipients-is-different-than-operation-value.md b/docs/known-issues/es/error-in-refund-and-capture-operations-with-payout-split-value-in-recipients-is-different-than-operation-value.md new file mode 100644 index 000000000..e4783987d --- /dev/null +++ b/docs/known-issues/es/error-in-refund-and-capture-operations-with-payout-split-value-in-recipients-is-different-than-operation-value.md @@ -0,0 +1,49 @@ +--- +title: 'Error en operaciones de reembolso y captura con Payout Split - "Valor en destinatarios * es diferente al valor de la operación *."' +id: 3Wo9ltN7Ju0ZqVLAQZcd7m +status: PUBLISHED +createdAt: 2023-08-23T13:57:20.424Z +updatedAt: 2024-02-02T20:52:54.054Z +publishedAt: 2024-02-02T20:52:54.054Z +firstPublishedAt: 2023-08-23T13:57:21.389Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: error-en-operaciones-de-reembolso-y-captura-con-payout-split-valor-en-destinatarios-es-diferente-al-valor-de-la-operacion +locale: es +kiStatus: Backlog +internalReference: 698005 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Debido a problemas de redondeo al recalcular los destinatarios de una transacción con Payout Split, ya sea en la captura o en el reembolso, recibimos la siguiente excepción de la pasarela, ya que la suma del valor del destinatario difiere del valor de la transacción. + + + Vtex.Practices.ExceptionHandling.ValidationException: Value in recipients (xx.989999999999999999999999988) is different than operation value (xx.99). at Vtex.PaymentGateway.PaymentSplit.RecipientsBuilder.ValidateRecipientsValue(List`1 recipients, Decimal value)... + + + +## + +## Simulación + + +No se puede simular + + + +## Workaround + + +No hay solución + + + + diff --git a/docs/known-issues/es/error-in-refund-value-cannot-be-null-parameter-name-value.md b/docs/known-issues/es/error-in-refund-value-cannot-be-null-parameter-name-value.md new file mode 100644 index 000000000..040b96997 --- /dev/null +++ b/docs/known-issues/es/error-in-refund-value-cannot-be-null-parameter-name-value.md @@ -0,0 +1,49 @@ +--- +title: 'Error en el reembolso - "El valor no puede ser nulo. Nombre del parámetro: valor"' +id: 6TZFYB9zb02oMoN5IJMxR3 +status: PUBLISHED +createdAt: 2024-06-13T18:49:16.797Z +updatedAt: 2024-06-13T18:49:17.823Z +publishedAt: 2024-06-13T18:49:17.823Z +firstPublishedAt: 2024-06-13T18:49:17.823Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: error-en-el-reembolso-el-valor-no-puede-ser-nulo-nombre-del-parametro-valor +locale: es +kiStatus: Backlog +internalReference: 1049494 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Al intentar reembolsar una transacción puede producirse un error 500 con el mensaje: + +`Value cannot be null. Nombre del parámetro: value` + + En este caso, los intentos de reembolso aparecen en los registros de transacciones sin respuesta. + + +## + +## Simulación + + +No hemos podido replicarlo. + + + +## Workaround + + +NA, el comerciante tendrá que solicitar el reembolso directamente a la entidad adquirente. + + + + diff --git a/docs/known-issues/es/error-in-the-cancellation-process-erederest-and-erede-v2-only-allows-cancelation-when-the-returncode-is-359.md b/docs/known-issues/es/error-in-the-cancellation-process-erederest-and-erede-v2-only-allows-cancelation-when-the-returncode-is-359.md new file mode 100644 index 000000000..858f37279 --- /dev/null +++ b/docs/known-issues/es/error-in-the-cancellation-process-erederest-and-erede-v2-only-allows-cancelation-when-the-returncode-is-359.md @@ -0,0 +1,49 @@ +--- +title: 'Error en el proceso de cancelación. ERedeRest y E-Rede V2 sólo permiten la cancelación cuando el returnCode es 359' +id: 5lNLTmKp1xRfewx9OyhcNk +status: PUBLISHED +createdAt: 2023-01-26T18:29:35.310Z +updatedAt: 2023-12-01T16:41:01.605Z +publishedAt: 2023-12-01T16:41:01.605Z +firstPublishedAt: 2023-01-26T18:29:36.467Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: error-en-el-proceso-de-cancelacion-erederest-y-erede-v2-solo-permiten-la-cancelacion-cuando-el-returncode-es-359 +locale: es +kiStatus: Backlog +internalReference: 740084 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Los conectores heredados, ERedeRest y E-Rede V2, inician las cancelaciones enviando una petición al proveedor y esperan un "returnCode": "359" indicando una cancelación exitosa. Cualquier otro código es interpretado por nuestra pasarela como un estado indefinido, provocando que la transacción se quede atascada en un estado de cancelación. Aunque en algunos casos, la solicitud de reembolso/cancelación se realiza correctamente. Esto provocaba repetidos intentos de cancelación, incluso cuando la cancelación ya había sido procesada por el proveedor. + + +## + +## Simulación + + +No se puede simular ya que dependemos de la respuesta del proveedor. + + + +## Workaround + + +Si el pago por parte del proveedor ya está cancelado + + {"returnCode": "355", "returnMessage": "Transacción ya cancelada."} + +El equipo de soporte del producto tiene la opción de utilizar una API interna, `force-cancel-status`, para actualizar el estado del pago y de la transacción a `cancelado`. + + + + diff --git a/docs/known-issues/es/error-in-viewing-the-orders-ui-after-requesting-the-invoice-via-app.md b/docs/known-issues/es/error-in-viewing-the-orders-ui-after-requesting-the-invoice-via-app.md new file mode 100644 index 000000000..759bdcd59 --- /dev/null +++ b/docs/known-issues/es/error-in-viewing-the-orders-ui-after-requesting-the-invoice-via-app.md @@ -0,0 +1,62 @@ +--- +title: 'Error en la visualización de la UI de pedidos tras solicitar la factura vía App' +id: 1yrb25L1Skj3sRRWyiFDSA +status: PUBLISHED +createdAt: 2024-07-24T14:24:29.799Z +updatedAt: 2024-07-24T14:24:30.583Z +publishedAt: 2024-07-24T14:24:30.583Z +firstPublishedAt: 2024-07-24T14:24:30.583Z +contentType: knownIssue +productTeam: Order Management +author: 2mXZkbi0oi061KicTExNjo +tag: Order Management +slug: error-en-la-visualizacion-de-la-ui-de-pedidos-tras-solicitar-la-factura-via-app +locale: es +kiStatus: Backlog +internalReference: 1070299 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Cuando ejecutamos un `change V2` eliminando o añadiendo un ítem a un pedido, creamos un cambio en la lista de ítems del pedido, que puede aumentar o disminuir el número de índices de la lista de ítems en el json. Este cambio, a su vez, puede no ser consumido por todas las apps o bases de datos implicadas en la gestión del pedido, como la app notificadora de facturas; + +Como resultado, al solicitar la factura a través de la app notificadora de facturas antes de haber realizado una acción para eliminar o añadir un ítem, el usuario acaba provocando un escenario de ruptura en la UI, ya que la `aplicación notificadora de facturas` comienza a devolver un error por tener más o menos ítems de los esperados por la UI, dando lugar a un error de "referencia nula" que impide que el pedido se muestre en la UI; + + +## + +## Simulación + + + +**NOTA**: Para simular este escenario, debe haber configurado la `aplicación notificadora de facturas` y también estar utilizando el flujo `Cambiar V2`; + + +- En un pedido con más de un artículo, vaya al estado de tramitación; + + +- Desde la interfaz de usuario, haga clic en la opción "Solicitar factura" (Notifique a su ERP). + + +- Antes de que el ERP le devuelva la factura, realice un cambio en el pedido eliminando o añadiendo algún artículo al mismo; + + +- Espere hasta que el ERP envíe la factura al sistema de Pedidos, entonces acceda de nuevo al pedido desde la UI de Pedidos, en ese momento la UI devolverá un mensaje de error y el pedido no podrá ser visualizado; + + + +## Workaround + + +Realice la solicitud de factura a través del notificador de factura sólo después de realizar el cambio de posiciones del pedido. + + + + + + diff --git a/docs/known-issues/es/error-leituradedadosdoadministrador-when-trying-to-access-catalog-pages-on-admin.md b/docs/known-issues/es/error-leituradedadosdoadministrador-when-trying-to-access-catalog-pages-on-admin.md new file mode 100644 index 000000000..43f7f1e7b --- /dev/null +++ b/docs/known-issues/es/error-leituradedadosdoadministrador-when-trying-to-access-catalog-pages-on-admin.md @@ -0,0 +1,50 @@ +--- +title: 'Error (LeituraDeDadosDoAdministrador) al intentar acceder a las páginas del catálogo en admin' +id: 40EruMGkO9DVEwb7RZ5nxF +status: PUBLISHED +createdAt: 2024-06-25T18:30:24.815Z +updatedAt: 2024-06-25T18:30:25.929Z +publishedAt: 2024-06-25T18:30:25.929Z +firstPublishedAt: 2024-06-25T18:30:25.929Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: error-leituradedadosdoadministrador-al-intentar-acceder-a-las-paginas-del-catalogo-en-admin +locale: es +kiStatus: Backlog +internalReference: 1055578 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Algunos usuarios incluso con el rol correcto reciben un error "El usuario xx no tiene acceso a la página solicitada (LeituraDeDadosDoAdministrador)" al acceder a las páginas del catálogo en admin. + +Esto suele ocurrir con usuarios nuevos creados en cuentas PII. + + +## + +## Simulación + + + +1. Utilizando una cuenta PII crear un nuevo usuario y darle el acceso correcto a los módulos del catálogo. +2. 2. Compruebe si el usuario puede acceder realmente a estas páginas. + + + +## Workaround + + +Crear un ticket a VTEX. + + + + + diff --git a/docs/known-issues/es/error-message-on-offers-management-does-not-update-after-sku-is-binded-on-vtexvtex-integrations.md b/docs/known-issues/es/error-message-on-offers-management-does-not-update-after-sku-is-binded-on-vtexvtex-integrations.md index b24e14aed..956df124a 100644 --- a/docs/known-issues/es/error-message-on-offers-management-does-not-update-after-sku-is-binded-on-vtexvtex-integrations.md +++ b/docs/known-issues/es/error-message-on-offers-management-does-not-update-after-sku-is-binded-on-vtexvtex-integrations.md @@ -3,8 +3,8 @@ title: 'Mensaje de error en la gestión de ofertas no se actualiza después de s id: 5tMKDMsFTZlXQrkVM4WeJD status: PUBLISHED createdAt: 2022-12-08T14:02:22.948Z -updatedAt: 2022-12-08T14:03:27.764Z -publishedAt: 2022-12-08T14:03:27.764Z +updatedAt: 2024-02-16T20:24:16.785Z +publishedAt: 2024-02-16T20:24:16.785Z firstPublishedAt: 2022-12-08T14:02:23.384Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: mensaje-de-error-en-la-gestion-de-ofertas-no-se-actualiza-despues-de-sku-esta-vinculado-en-vtexvtex-integraciones locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 712956 --- diff --git a/docs/known-issues/es/error-occurs-when-attempting-to-perform-a-search-using-the-all-field-in-vtex-crm.md b/docs/known-issues/es/error-occurs-when-attempting-to-perform-a-search-using-the-all-field-in-vtex-crm.md new file mode 100644 index 000000000..ccfcbf2a9 --- /dev/null +++ b/docs/known-issues/es/error-occurs-when-attempting-to-perform-a-search-using-the-all-field-in-vtex-crm.md @@ -0,0 +1,49 @@ +--- +title: 'Se produce un error al intentar realizar una búsqueda utilizando el campo "Todos" en VTEX CRM' +id: 1OKMTJuUZx6mnDmYW3MBjP +status: PUBLISHED +createdAt: 2023-10-25T18:46:48.120Z +updatedAt: 2023-10-25T18:46:48.731Z +publishedAt: 2023-10-25T18:46:48.731Z +firstPublishedAt: 2023-10-25T18:46:48.731Z +contentType: knownIssue +productTeam: Storage +author: 2mXZkbi0oi061KicTExNjo +tag: Storage +slug: se-produce-un-error-al-intentar-realizar-una-busqueda-utilizando-el-campo-todos-en-vtex-crm +locale: es +kiStatus: Backlog +internalReference: 925679 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Este caso ocurre con entidades que contienen un gran número de campos y millones de registros en una entidad. El problema surge debido a que el buscador utiliza el campo "Todos", que envía peticiones individuales para cada campo consultable de la entidad y multiplica la carga de peticiones para cada documento. + + +## + +## Simulación + + + +1. Acceda a `https://.vtexcrm.com.br/`. +2. Navegar hasta una vista que representa una entidad con millones de registros. +3. Inicie una búsqueda utilizando el campo "Todos". + ![](https://vtexhelp.zendesk.com/attachments/token/NGWvp5vsTzd31GA07N6vp0Wev/?name=Captura+de+Tela+2023-10-25+a%CC%80s+15.42.35.png) +4. Observa la respuesta del sistema y comprueba si devuelve un error o experimenta problemas de rendimiento significativos. + ![](https://vtexhelp.zendesk.com/attachments/token/aFWGBmUtDtl9ppgmMNOkDX8Fu/?name=Captura+de+Tela+2023-10-25+a%CC%80s+15.40.50.png) +5. Repita la búsqueda con un campo de búsqueda específico para confirmar si el problema está relacionado con el mecanismo de búsqueda del campo "Todos". + + + +## Workaround + + +Buscar con un campo de búsqueda específico. + diff --git a/docs/known-issues/es/error-on-duplicate-payment-method.md b/docs/known-issues/es/error-on-duplicate-payment-method.md new file mode 100644 index 000000000..89640f2c1 --- /dev/null +++ b/docs/known-issues/es/error-on-duplicate-payment-method.md @@ -0,0 +1,53 @@ +--- +title: 'Error en el método de pago duplicado' +id: 1wdiEae6sehlnTDnanWT7n +status: PUBLISHED +createdAt: 2023-11-02T12:23:14.027Z +updatedAt: 2023-11-02T12:23:15.109Z +publishedAt: 2023-11-02T12:23:15.109Z +firstPublishedAt: 2023-11-02T12:23:15.109Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: error-en-el-metodo-de-pago-duplicado +locale: es +kiStatus: Backlog +internalReference: 929428 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Al duplicar una forma de pago que no tiene fraccionamiento, el operador recibe en pantalla el siguiente mensaje: "El sistema de pago actual no permite opciones de fraccionamiento". Esto sucede porque al crear el cuerpo de la solicitud de creación de la nueva regla, se insertan por defecto algunos campos, entre ellos installmentOptions, pero este campo no existe para pagos en efectivo como débito y boleto(Brasil). + + +## + +## Simulación + + + +1. Accede a la pantalla de condiciones de pago +2. Selecciona una forma de pago que no tenga plazos. +3. Haga clic en el botón para duplicar la regla. +4. Aparecerá en pantalla el siguiente mensaje de error: "El sistema de pago actual no permite opciones de pago a plazos" + + + +## Workaround + + +Tenemos dos maneras de evitar este problema: + +1. 1. Crea otro con la misma configuración que el que quieres duplicar; +2. Crear la regla a través de la API, `https://.myvtex.com/api/payments/pvt/rules/`, eliminando el campo installmentOptions del cuerpo. + + + + + diff --git a/docs/known-issues/es/error-sending-skus-from-sellers-to-marketplaces-and-vice-versa.md b/docs/known-issues/es/error-sending-skus-from-sellers-to-marketplaces-and-vice-versa.md index 116a0bfe9..1f415fded 100644 --- a/docs/known-issues/es/error-sending-skus-from-sellers-to-marketplaces-and-vice-versa.md +++ b/docs/known-issues/es/error-sending-skus-from-sellers-to-marketplaces-and-vice-versa.md @@ -22,7 +22,7 @@ Las tiendas VTEX pueden convertirse en [sellers](https://help.vtex.com/es/tutori Esto se debe a que los productos que son vendidos tanto por el marketplace como por sus sellers no son reconocidos por el sistema al ser enviados. Solo es posible enviar productos que se venden en solo una de las tiendas. -![arquitetura circular](https://images.ctfassets.net/alneenqid6w5/56mCQjosVr8YmmMpcv67gj/8fde1676b4fb9b405e56b4e52689f982/arquitetura_circular.JPG) +![arquitetura circular](//images.ctfassets.net/alneenqid6w5/56mCQjosVr8YmmMpcv67gj/8fde1676b4fb9b405e56b4e52689f982/arquitetura_circular.JPG) ## Simulación diff --git a/docs/known-issues/es/error-something-went-wrong-please-try-again-when-adding-images-via-site-editor.md b/docs/known-issues/es/error-something-went-wrong-please-try-again-when-adding-images-via-site-editor.md new file mode 100644 index 000000000..a0e2f3cce --- /dev/null +++ b/docs/known-issues/es/error-something-went-wrong-please-try-again-when-adding-images-via-site-editor.md @@ -0,0 +1,50 @@ +--- +title: 'Error "Algo ha ido mal. Por favor, inténtelo de nuevo" al añadir imágenes a través del Editor de Sitios.' +id: r3QVP1kp8HApP83bOi6t9 +status: PUBLISHED +createdAt: 2023-11-07T22:33:02.296Z +updatedAt: 2023-11-07T22:34:52.005Z +publishedAt: 2023-11-07T22:34:52.005Z +firstPublishedAt: 2023-11-07T22:33:03.046Z +contentType: knownIssue +productTeam: CMS +author: 2mXZkbi0oi061KicTExNjo +tag: CMS +slug: error-algo-ha-ido-mal-por-favor-intentelo-de-nuevo-al-anadir-imagenes-a-traves-del-editor-de-sitios +locale: es +kiStatus: Backlog +internalReference: 932126 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Al añadir imágenes a través del Editor de Sitios, el mensaje "`Algo salió mal. Por favor inténtelo de nuevo.`" puede ocurrir ocasionalmente. +Esto se debe al número de imágenes por bloque. Por el momento, no tenemos un número exacto de imágenes que cause este problema, pero hemos notado este comportamiento por encima de 20 imágenes en el mismo bloque. + + +## + +## Simulación + + + +- Acceda al Editor de Sitios CMS (por ejemplo https://my-account-here.myvtex.com/admin/cms/site-editor); +- Seleccione el bloque con las nuevas imágenes a añadir; +- Cuando la adición se guarda, el mensaje "`Algo salió mal. Por favor, inténtelo de nuevo.`" aparecerá en la esquina inferior derecha: + ![](https://vtexhelp.zendesk.com/attachments/token/97C4wewa6iz3f7bsmHtdnXu1H/?name=image.png) + + + +## Workaround + + +Puedes añadir las imágenes directamente al tema, o dividirlas en bloques con flex layout (ref https://developers.vtex.com/docs/apps/vtex.flex-layout). + + + + diff --git a/docs/known-issues/es/error-sww-on-product-pdp.md b/docs/known-issues/es/error-sww-on-product-pdp.md index 6efc12b53..b88b8e779 100644 --- a/docs/known-issues/es/error-sww-on-product-pdp.md +++ b/docs/known-issues/es/error-sww-on-product-pdp.md @@ -3,8 +3,8 @@ title: 'Error SWW en el producto PDP' id: 3DhuWocQwqiWxuAffdwYkg status: PUBLISHED createdAt: 2023-01-23T12:38:30.711Z -updatedAt: 2023-01-23T12:38:31.382Z -publishedAt: 2023-01-23T12:38:31.382Z +updatedAt: 2023-09-19T19:15:13.868Z +publishedAt: 2023-09-19T19:15:13.868Z firstPublishedAt: 2023-01-23T12:38:31.382Z contentType: knownIssue productTeam: Catalog @@ -23,7 +23,8 @@ internalReference: 738108 -En algunas ocasiones, al abrir el PDP del producto a través de la página de administración (o del dominio final) aparece en pantalla un error Algo ha ido mal. +En algunas ocasiones, al abrir la PDP del producto a través de la página de administración (o del dominio final) aparece en pantalla un error Algo ha ido mal. +Este comportamiento puede ocurrir debido a movimientos previos de la categoría en el árbol de categorías provocando una validación errónea de las especificaciones del producto/sku en el sistema de catálogos. ## @@ -31,8 +32,20 @@ En algunas ocasiones, al abrir el PDP del producto a través de la página de ad ## Simulación +Abrir el enlace PDP del producto +Obtener un Algo salió mal en el frente + + ## Workaround +Para corregir este comportamiento, la especificación que causa el error no debe tener un valor en el producto. +O +Cualquier especificación SKU debe rellenarse porque puede considerarse erróneamente obligatoria +(compruebe si hay una SKU que tiene una especificación sin rellenar, pero las demás SKU del producto están rellenas) + + + + diff --git a/docs/known-issues/es/error-triggered-by-overridden-token-in-legacy-paypal-connector-for-pending-payment-status.md b/docs/known-issues/es/error-triggered-by-overridden-token-in-legacy-paypal-connector-for-pending-payment-status.md index 3847ef979..717fa3c5e 100644 --- a/docs/known-issues/es/error-triggered-by-overridden-token-in-legacy-paypal-connector-for-pending-payment-status.md +++ b/docs/known-issues/es/error-triggered-by-overridden-token-in-legacy-paypal-connector-for-pending-payment-status.md @@ -3,8 +3,8 @@ title: 'Error provocado por un TOKEN anulado en el conector heredado de PayPal p id: 5GrnhD8fwte7qu50Az8r3Y status: PUBLISHED createdAt: 2023-06-13T22:35:16.397Z -updatedAt: 2023-06-13T22:38:27.909Z -publishedAt: 2023-06-13T22:38:27.909Z +updatedAt: 2024-07-01T18:47:54.680Z +publishedAt: 2024-07-01T18:47:54.680Z firstPublishedAt: 2023-06-13T22:35:16.955Z contentType: knownIssue productTeam: Payments @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Payments slug: error-provocado-por-un-token-anulado-en-el-conector-heredado-de-paypal-para-el-estado-de-pago-pendiente locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 308214 --- diff --git a/docs/known-issues/es/error-when-changing-an-index-if-the-fields-are-identical.md b/docs/known-issues/es/error-when-changing-an-index-if-the-fields-are-identical.md new file mode 100644 index 000000000..97d2ff5ba --- /dev/null +++ b/docs/known-issues/es/error-when-changing-an-index-if-the-fields-are-identical.md @@ -0,0 +1,46 @@ +--- +title: 'Error al modificar un índice si los campos son idénticos.' +id: Ckic7QH3kKyW3IA92A3Cm +status: PUBLISHED +createdAt: 2023-07-03T18:48:49.070Z +updatedAt: 2023-07-03T18:48:49.971Z +publishedAt: 2023-07-03T18:48:49.971Z +firstPublishedAt: 2023-07-03T18:48:49.971Z +contentType: knownIssue +productTeam: Storage +author: 2mXZkbi0oi061KicTExNjo +tag: Storage +slug: error-al-modificar-un-indice-si-los-campos-son-identicos +locale: es +kiStatus: Backlog +internalReference: 854634 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +La actualización de un índice de esquema puede dar lugar a un error 500 Internal Server cuando no hay cambios que realizar, esto significa que los valores de los campos son idénticos a los actuales. +Realizar una petición GET en la API para comprobar los índices revela que no es necesaria ninguna actualización, ya que el índice es idéntico al cuerpo proporcionado en la petición PUT. + + +## + +## Simulación + + + +1. Enviar una solicitud PUT para actualizar un índice de esquema a través de la API, proporcionando la carga útil necesaria en el cuerpo de la solicitud. +2. Verificar la respuesta de la API y observar si devuelve un **500 Internal Server Error**. +3. Realice una solicitud GET posterior en la API para recuperar los índices de esquema y compárelos con el cuerpo proporcionado en la solicitud PUT. + + + +## Workaround + + +N/A + diff --git a/docs/known-issues/es/error-when-changing-delivery-type-when-seller-has-recursion.md b/docs/known-issues/es/error-when-changing-delivery-type-when-seller-has-recursion.md index 12c2e85a0..3dac76480 100644 --- a/docs/known-issues/es/error-when-changing-delivery-type-when-seller-has-recursion.md +++ b/docs/known-issues/es/error-when-changing-delivery-type-when-seller-has-recursion.md @@ -3,8 +3,8 @@ title: 'Error al cambiar el tipo de entrega cuando el vendedor tiene recursivida id: 7JLnqVWHz94sQZKMOGUkKC status: PUBLISHED createdAt: 2022-06-14T14:07:38.881Z -updatedAt: 2022-11-25T21:52:59.031Z -publishedAt: 2022-11-25T21:52:59.031Z +updatedAt: 2024-02-16T20:24:13.311Z +publishedAt: 2024-02-16T20:24:13.311Z firstPublishedAt: 2022-06-14T14:07:39.358Z contentType: knownIssue productTeam: Checkout @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Checkout slug: error-al-cambiar-el-tipo-de-entrega-cuando-el-vendedor-tiene-recursividad locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 597915 --- diff --git a/docs/known-issues/es/error-when-publishing-dynamic-storage-data-entity.md b/docs/known-issues/es/error-when-publishing-dynamic-storage-data-entity.md new file mode 100644 index 000000000..e921aa8b2 --- /dev/null +++ b/docs/known-issues/es/error-when-publishing-dynamic-storage-data-entity.md @@ -0,0 +1,60 @@ +--- +title: 'Error al publicar una entidad de datos de almacenamiento dinámico' +id: 1yNh5CV41vrrrU5F7Vj2tG +status: PUBLISHED +createdAt: 2023-10-04T16:33:03.051Z +updatedAt: 2023-10-04T16:37:00.614Z +publishedAt: 2023-10-04T16:37:00.614Z +firstPublishedAt: 2023-10-04T16:33:03.847Z +contentType: knownIssue +productTeam: Storage +author: 2mXZkbi0oi061KicTExNjo +tag: Storage +slug: error-al-publicar-una-entidad-de-datos-de-almacenamiento-dinamico +locale: es +kiStatus: Backlog +internalReference: 666357 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Cuando la tienda crea o actualiza una Entidad de Datos y luego intenta publicarla, puede ocurrir el siguiente error: + + + Error inesperado. Por favor, inténtelo de nuevo o póngase en contacto con el servicio de atención al cliente. + + + + +## Simulación + + + +- Acceda a la aplicación Sistema de almacenamiento dinámico / Estructura de datos (https://my-account-here.ds.vtexcrm.com.br); +- Accede a la pestaña Entidades de Datos: + ![](https://vtexhelp.zendesk.com/attachments/token/65UPKYKl3vuaeweF46K91bpI5/?name=image.png) + +- Haga clic en el icono del disco para publicar la Entidad de Datos que fue creada o actualizada: + ![](https://vtexhelp.zendesk.com/attachments/token/C1nUZnpG8lmDWOL8wrXRBiGj0/?name=image.png) + +- A continuación se mostrará el siguiente mensaje: + ![](https://vtexhelp.zendesk.com/attachments/token/DFKVanOk3noBMaN8aBd6CQssp/?name=image.png) + + Error inesperado. Vuelva a intentarlo o póngase en contacto con el servicio de atención al cliente. + + + + +## Workaround + + +Para estos escenarios, una solución es abrir un ticket para VTEX, para que podamos validar una posible actualización del cluster de esta cuenta. + + + + diff --git a/docs/known-issues/es/error-when-running-vtex-link-for-the-first-time.md b/docs/known-issues/es/error-when-running-vtex-link-for-the-first-time.md index f34973483..4b1c1265c 100644 --- a/docs/known-issues/es/error-when-running-vtex-link-for-the-first-time.md +++ b/docs/known-issues/es/error-when-running-vtex-link-for-the-first-time.md @@ -29,7 +29,7 @@ El mensaje de autorización de error puede cambiar de `node` a `react` de acuerd 1. Instalar el VTEX CLI (ToolBelt); 2. Navegar hasta el directorio de la app; 3. Ejecutar el comando "vtex-link" en el terminal. -4. ![image (8)](https://images.ctfassets.net/alneenqid6w5/3NTzMXCKgM8GA6Y6eEKAA2/7d11d9a4e05ef1274beebe494bd8baf9/image__8_.png) +4. ![image (8)](//images.ctfassets.net/alneenqid6w5/3NTzMXCKgM8GA6Y6eEKAA2/7d11d9a4e05ef1274beebe494bd8baf9/image__8_.png) ## Workaround diff --git a/docs/known-issues/es/error-when-settling-transaction-with-2-cards-mercadopagov1.md b/docs/known-issues/es/error-when-settling-transaction-with-2-cards-mercadopagov1.md index 011b2024a..57e336f9a 100644 --- a/docs/known-issues/es/error-when-settling-transaction-with-2-cards-mercadopagov1.md +++ b/docs/known-issues/es/error-when-settling-transaction-with-2-cards-mercadopagov1.md @@ -3,8 +3,8 @@ title: 'Error al liquidar la transacción con 2 tarjetas - MercadoPagoV1' id: 1WFFLHywLePfl5v5IMhili status: PUBLISHED createdAt: 2022-03-03T21:30:42.237Z -updatedAt: 2022-11-25T22:05:14.074Z -publishedAt: 2022-11-25T22:05:14.074Z +updatedAt: 2024-02-16T20:27:28.600Z +publishedAt: 2024-02-16T20:27:28.600Z firstPublishedAt: 2022-03-03T21:30:42.610Z contentType: knownIssue productTeam: Payments @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Payments slug: error-al-liquidar-la-transaccion-con-2-tarjetas-mercadopagov1 locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 395943 --- diff --git a/docs/known-issues/es/error-when-trying-to-publish-or-link-an-app.md b/docs/known-issues/es/error-when-trying-to-publish-or-link-an-app.md new file mode 100644 index 000000000..81a53eeb0 --- /dev/null +++ b/docs/known-issues/es/error-when-trying-to-publish-or-link-an-app.md @@ -0,0 +1,50 @@ +--- +title: 'Error al intentar publicar o vincular una aplicación' +id: 2WPukfSHWzzIUjIzMJaAEK +status: PUBLISHED +createdAt: 2024-06-27T15:39:00.583Z +updatedAt: 2024-06-27T19:46:21.021Z +publishedAt: 2024-06-27T19:46:21.021Z +firstPublishedAt: 2024-06-27T15:39:01.543Z +contentType: knownIssue +productTeam: Apps +author: 2mXZkbi0oi061KicTExNjo +tag: Apps +slug: error-al-intentar-publicar-o-vincular-una-aplicacion +locale: es +kiStatus: Backlog +internalReference: 1056882 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Nuestro equipo investigó que esto está normalmente asociado con el desarrollo de una aplicación de gran tamaño. Esto ocurre porque el builder hub explota su memoria debido a la gran cantidad de archivos en la app. Los retrasos en la vinculación de la aplicación también pueden estar asociados con este problema. + + +## + +## Simulación + + +Pruebe a utilizar `vtex link` en una aplicación con un gran tamaño o muchos archivos. Puedes recibir los siguientes errores: + + 11:51:13.298 - error: Workerpool Worker terminated Unexpectedly exitCode: `null` signalCode: `SIGABRT` workerpool.script: `/usr/local/data/service/src/node/utils/workers/worker.js` spawnArgs: `/usr/local/bin/node,/usr/local/data/service/src/node/utils/workers/worker.js` spawnfile: `/usr/local/bin/node` stdout: `null` stderr: `null` vtex.builder-hub@0.299.0 11:51:13.299 - error: App build failed with message: Workerpool Worker terminated Unexpectedly exitCode: `null` signalCode: `SIGABRT` workerpool.script: `/usr/local/data/service/src/node/utils/workers/worker.js` spawnArgs: `/usr/local/bin/node,/usr/local/data/service/src/node/utils/workers/worker.js` spawnfile: `/usr/local/bin/node` stdout: `null` stderr: `null` + + 13:30:05.456 - error: La aplicación ha finalizado con el código de salida 15. Se reiniciará en 10s. service-node@6.38.3 + + + + +## Workaround + + +Analiza el tamaño de la app y sus archivos, si es necesario intenta dividir la app en apps más pequeñas para que el tamaño se reduzca. + + + + diff --git a/docs/known-issues/es/event-inconsistency.md b/docs/known-issues/es/event-inconsistency.md index 4a68d0a23..1424a110e 100644 --- a/docs/known-issues/es/event-inconsistency.md +++ b/docs/known-issues/es/event-inconsistency.md @@ -1,36 +1,57 @@ --- -title: 'Event Inconsistency' +title: 'Incoherencia de eventos' id: 2YnhehJXuJcsy3f3Rezn6X -status: CHANGED +status: PUBLISHED createdAt: 2022-06-20T23:00:31.430Z -updatedAt: 2022-06-27T12:52:29.346Z -publishedAt: 2022-06-27T12:52:28.556Z +updatedAt: 2024-05-23T12:45:46.343Z +publishedAt: 2024-05-23T12:45:46.343Z firstPublishedAt: 2022-06-20T23:00:31.899Z contentType: knownIssue productTeam: Payments author: 2mXZkbi0oi061KicTExNjo tag: Payments -slug: event-inconsistency +slug: incoherencia-de-eventos locale: es -kiStatus: Scheduled +kiStatus: Fixed internalReference: 267299 --- ## Sumario -
-

Este contenido sólo está disponible en Inglês.

+
+

Este problema conocido ha sido traducido automáticamente del inglés.

+ + +Cuando el usuario realiza un pedido en caja, se inicia un nuevo flujo de pedidos. A partir de este momento, se consulta la pasarela VTEX cuando se identifican los siguientes estados del pedido: "Pendiente de pago" y "Verificando factura". En el estado "Pendiente de pago", se espera que se envíe una notificación de pago al módulo Pedidos. Durante este periodo, pueden producirse algunos problemas con el procesamiento de eventos. Aunque no existe una única causa raíz directamente relacionada con el problema de procesamiento de eventos, cualquier otro problema interno o externo relacionado con el sistema de notificación puede provocar el bloqueo del flujo de pedidos en estado "pendiente de pago". + +La cola de mensajes proporciona un protocolo de comunicación asíncrono, en el que los eventos se colocan en una cola para ser consumidos en un momento predeterminado en el futuro. Así pues, ya hemos trazado algunos escenarios en los que se produce una incoherencia en este flujo para clasificarlos y resolverlos uno por uno. + + +- Evento perdido/no generado; +- Evento atascado y no procesado; +- Errores de procesamiento que pueden causar inconsistencias en la base de datos. + +Este KI se refiere explícitamente a los escenarios mencionados anteriormente y no pretende agotar todas las posibilidades de problemas de procesamiento de eventos que puedan ocurrir. Nuevas causas raíz o problemas relacionados, como malas respuestas del proveedor (algo que ocurre con regularidad), pueden dar lugar a situaciones en las que el pedido quede atascado. Cada caso debe investigarse individualmente para determinar la causa raíz del problema. + + +## + ## Simulación -
-

Este contenido sólo está disponible en Inglês.

-
+ + +No hay forma de simular este comportamiento. + + ## Workaround -
-

Este contenido sólo está disponible en Inglês.

-
+ +Póngase en contacto con nuestro equipo de soporte para volver a procesar manualmente el evento. + + + + diff --git a/docs/known-issues/es/ew-ui-does-not-suggest-the-correct-item-to-be-returned-once-the-order-has-a-change.md b/docs/known-issues/es/ew-ui-does-not-suggest-the-correct-item-to-be-returned-once-the-order-has-a-change.md index 8cde39cd7..b940e9319 100644 --- a/docs/known-issues/es/ew-ui-does-not-suggest-the-correct-item-to-be-returned-once-the-order-has-a-change.md +++ b/docs/known-issues/es/ew-ui-does-not-suggest-the-correct-item-to-be-returned-once-the-order-has-a-change.md @@ -1,10 +1,10 @@ --- -title: 'ew UI no sugiere el artículo correcto a devolver una vez que el pedido tiene un cambio' +title: 'New UI no sugiere el artículo correcto a devolver una vez que el pedido tiene un cambio' id: 7hjZaUZ1GNiGjMnSKe0pZu status: PUBLISHED createdAt: 2023-01-18T17:05:53.889Z -updatedAt: 2023-01-18T17:05:54.590Z -publishedAt: 2023-01-18T17:05:54.590Z +updatedAt: 2024-05-28T18:33:17.977Z +publishedAt: 2024-05-28T18:33:17.977Z firstPublishedAt: 2023-01-18T17:05:54.590Z contentType: knownIssue productTeam: Order Management diff --git a/docs/known-issues/es/exclude-products-from-collection-not-working.md b/docs/known-issues/es/exclude-products-from-collection-not-working.md new file mode 100644 index 000000000..2a93b3f06 --- /dev/null +++ b/docs/known-issues/es/exclude-products-from-collection-not-working.md @@ -0,0 +1,52 @@ +--- +title: 'Excluir productos de la colección no funciona.' +id: 102Z3QRDo07OM6IPJCDlsY +status: PUBLISHED +createdAt: 2023-10-20T16:30:13.646Z +updatedAt: 2023-10-20T16:30:14.840Z +publishedAt: 2023-10-20T16:30:14.840Z +firstPublishedAt: 2023-10-20T16:30:14.840Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: excluir-productos-de-la-coleccion-no-funciona +locale: es +kiStatus: Backlog +internalReference: 923016 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +La cuenta puede crear colecciones utilizando la versión anterior y añadir colecciones y marcas completas. + +Sin embargo, al intentar excluir algunos productos de estas colecciones o marcas utilizando la subcolección "exclusao" no ocurre nada. A pesar de que no aparece ningún mensaje de error, los skus siguen estando en la colección. + + +## + +## Simulación + + + +1. Crear una colección y añadir una categoría en el grupo de subcolección "Inclusão". +2. 2. Crear un grupo de subcolección "Exclusão" con al menos un producto (todos los skus) en la parte de añadir skus. +3. 3. Compruebe que el sku sigue estando en la colección; + + +## + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/es/expired-temporary-redirects-not-pointing-back-to-old-route.md b/docs/known-issues/es/expired-temporary-redirects-not-pointing-back-to-old-route.md new file mode 100644 index 000000000..5b29fc538 --- /dev/null +++ b/docs/known-issues/es/expired-temporary-redirects-not-pointing-back-to-old-route.md @@ -0,0 +1,50 @@ +--- +title: 'Los redireccionamientos temporales caducados no apuntan a la ruta antigua' +id: 1kI87EueEtHIyfZ4KmUJSF +status: PUBLISHED +createdAt: 2023-09-12T14:41:09.843Z +updatedAt: 2023-09-12T14:41:11.758Z +publishedAt: 2023-09-12T14:41:11.758Z +firstPublishedAt: 2023-09-12T14:41:11.758Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: los-redireccionamientos-temporales-caducados-no-apuntan-a-la-ruta-antigua +locale: es +kiStatus: Backlog +internalReference: 898062 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + + +Cuando se crea una ruta de redirección, la ruta interna se elimina, pero, cuando la redirección expira la ruta no vuelve + + +## + +## Simulación + + + + +- Crear una redirección temporal +- Compruébelo y se redirigirá correctamente +- Después de la fecha de caducidad, compruébelo de nuevo +- La ruta original no se cargará correctamente + + + +## Workaround + + +La ruta sólo volverá a funcionar si la crea de nuevo en el rewriter + + + diff --git a/docs/known-issues/es/explained-search-interface-overlapping-long-texts-between-different-areas-or-products.md b/docs/known-issues/es/explained-search-interface-overlapping-long-texts-between-different-areas-or-products.md new file mode 100644 index 000000000..53eaba11f --- /dev/null +++ b/docs/known-issues/es/explained-search-interface-overlapping-long-texts-between-different-areas-or-products.md @@ -0,0 +1,45 @@ +--- +title: 'Interfaz de búsqueda explicada superposición de textos largos entre diferentes áreas o productos' +id: 5BMYpoif30DAOjPOVHMDfS +status: PUBLISHED +createdAt: 2023-09-21T00:25:00.402Z +updatedAt: 2023-09-21T00:25:00.874Z +publishedAt: 2023-09-21T00:25:00.874Z +firstPublishedAt: 2023-09-21T00:25:00.874Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: interfaz-de-busqueda-explicada-superposicion-de-textos-largos-entre-diferentes-areas-o-productos +locale: es +kiStatus: Backlog +internalReference: 904482 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +La página de administración de búsqueda explicada tiene problemas con las reglas de comercialización y las áreas de campo de búsqueda cuando una búsqueda o un producto tiene demasiada información allí, textos superpuestos entre diferentes secciones/productos. + + +## + +## Simulación + + +Registrar un buen número de palabras en un campo en el que se puedan realizar búsquedas. + + + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/es/export-lots-of-productsskus-takes-long-time-and-sometimes-the-request-can-not-completed.md b/docs/known-issues/es/export-lots-of-productsskus-takes-long-time-and-sometimes-the-request-can-not-completed.md new file mode 100644 index 000000000..1e647f811 --- /dev/null +++ b/docs/known-issues/es/export-lots-of-productsskus-takes-long-time-and-sometimes-the-request-can-not-completed.md @@ -0,0 +1,41 @@ +--- +title: 'Exportar muchos productos/SKU lleva mucho tiempo y a veces no se puede completar la solicitud.' +id: 4MBgn0t3jm698ZkkcF1o5G +status: PUBLISHED +createdAt: 2022-01-21T14:33:34.881Z +updatedAt: 2024-02-16T20:25:42.392Z +publishedAt: 2024-02-16T20:25:42.392Z +firstPublishedAt: 2024-01-23T15:58:51.944Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: exportar-muchos-productossku-lleva-mucho-tiempo-y-a-veces-no-se-puede-completar-la-solicitud +locale: es +kiStatus: No Fix +internalReference: 284386 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Exportar muchos productos/SKUs lleva mucho tiempo y a veces no se puede completar la solicitud. Este problema también afecta a otras exportaciones de catálogos. + + +## + +## Simulación + + +Intente exportar más de 100k productos. + + +## Workaround + + +Utilice el filtro para filtrar los productos en grupos de menos de 10000 productos. + diff --git a/docs/known-issues/es/export-redirects-not-working-as-intended.md b/docs/known-issues/es/export-redirects-not-working-as-intended.md index 88296d810..2cdc3564b 100644 --- a/docs/known-issues/es/export-redirects-not-working-as-intended.md +++ b/docs/known-issues/es/export-redirects-not-working-as-intended.md @@ -1,16 +1,16 @@ --- -title: 'Los redireccionamientos de exportación no funcionan como es debido' +title: 'Los redireccionamientos de exportación no funcionan correctamente' id: 5WoiJDQCSMDCwCn1auNwC4 status: PUBLISHED createdAt: 2022-04-05T12:53:18.824Z -updatedAt: 2022-11-25T21:54:34.008Z -publishedAt: 2022-11-25T21:54:34.008Z +updatedAt: 2024-01-29T18:40:08.833Z +publishedAt: 2024-01-29T18:40:08.833Z firstPublishedAt: 2022-04-05T12:53:19.875Z contentType: knownIssue -productTeam: CMS +productTeam: Store Framework author: 2mXZkbi0oi061KicTExNjo -tag: CMS -slug: los-redireccionamientos-de-exportacion-no-funcionan-como-es-debido +tag: Store Framework +slug: los-redireccionamientos-de-exportacion-no-funcionan-correctamente locale: es kiStatus: Backlog internalReference: 537962 @@ -24,15 +24,30 @@ internalReference: 537962 -Cuando se intenta exportar la redirección, ya sea a través del terminal o a través de la página en el CMS trae diferentes tamaños de archivo, con posibles resultados diferentes en su interior, este no es el comportamiento esperado ya que no hay cambios realizados en las redirecciones que podrían explicar las diferencias. +Cuando se intenta exportar la redirección, ya sea a través del terminal o a través de la página en el CMS trae diferentes tamaños de archivos, con posibles resultados diferentes en el interior, este no es el comportamiento esperado ya que no hay cambios realizados en las redirecciones que podrían explicar las diferencias. +## + ## Simulación +(Terminal) Siga los pasos de la documentación: https://developers.vtex.com/vtex-developer-docs/docs/vtex-io-documentation-managing-url-redirects + +Comprueba los ficheros devueltos y podrás ver en algunos casos la diferencia entre los dos ficheros extraídos. + +(Admin UI) Ir al admin > CMS > Redirecciones cambiar entre las páginas en la paginación y haga clic en exportar podrás ver las diferencias en los archivos que se devuelven. + + + ## Workaround +N/A + + + + diff --git a/docs/known-issues/es/export-the-csv-in-the-sales-performance-module.md b/docs/known-issues/es/export-the-csv-in-the-sales-performance-module.md index 650d5b08c..40825268c 100644 --- a/docs/known-issues/es/export-the-csv-in-the-sales-performance-module.md +++ b/docs/known-issues/es/export-the-csv-in-the-sales-performance-module.md @@ -3,13 +3,13 @@ title: 'Exportar el CSV en el módulo de rendimiento de ventas' id: 7qnlFfnImq7N6Nrz0xIT8L status: PUBLISHED createdAt: 2023-05-11T13:42:36.411Z -updatedAt: 2023-05-11T13:42:37.027Z -publishedAt: 2023-05-11T13:42:37.027Z +updatedAt: 2023-09-13T20:08:40.788Z +publishedAt: 2023-09-13T20:08:40.788Z firstPublishedAt: 2023-05-11T13:42:37.027Z contentType: knownIssue -productTeam: Admin +productTeam: Analytics author: 2mXZkbi0oi061KicTExNjo -tag: Admin +tag: Analytics slug: exportar-el-csv-en-el-modulo-de-rendimiento-de-ventas locale: es kiStatus: Backlog diff --git a/docs/known-issues/es/exporting-sku-images-for-accounts-starting-with-ht-or-p-get-this-character-cut-in-the-image-url-rows.md b/docs/known-issues/es/exporting-sku-images-for-accounts-starting-with-ht-or-p-get-this-character-cut-in-the-image-url-rows.md new file mode 100644 index 000000000..021774453 --- /dev/null +++ b/docs/known-issues/es/exporting-sku-images-for-accounts-starting-with-ht-or-p-get-this-character-cut-in-the-image-url-rows.md @@ -0,0 +1,50 @@ +--- +title: "Al exportar imágenes SKU para cuentas que empiezan por 'h','t' o 'p' se corta este carácter en las filas "URL de la imagen"." +id: 1IZdnE8IGwkBlbcFhjLrzn +status: PUBLISHED +createdAt: 2023-10-13T15:20:49.703Z +updatedAt: 2023-10-13T15:20:50.483Z +publishedAt: 2023-10-13T15:20:50.483Z +firstPublishedAt: 2023-10-13T15:20:50.483Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: al-exportar-imagenes-sku-para-cuentas-que-empiezan-por-ht-o-p-se-corta-este-caracter-en-las-filas-url-de-la-imagen +locale: es +kiStatus: Backlog +internalReference: 919199 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +El informe de imágenes SKU, /admin/Site/ProdutoImagemExportacao.aspx, para nombres de cuenta que empiezan por "h", "t" o "p", como "testaccount", mostrará un carácter que falta en la hoja de exportación para la fila imageURL. + + + +## Simulación + + +1 - para una cuenta que comienza con los caracteres iniciales mencionados, vaya a /admin/Site/ProdutoImagemExportacao.aspx y exporte una hoja para cualquier sku que tenga por lo menos 1 imagen. +2 - abra la hoja exportada y compruebe la columna "UrlImagem": será sin el carácter inicial + +Por ejemplo, si la cuenta se llama "testaccount": + + ![](https://vtexhelp.zendesk.com/attachments/token/3VxPtxFSDjU1obEtgqkS16BXM/?name=image.png) + + + +## Workaround + + +Cree una subcuenta que empiece por otro carácter (por ejemplo, "mytestaccount") y acceda a la interfaz de usuario de exportación utilizando esta subcuenta. La exportación mostrará entonces la cadena URL completa sin ningún recorte incorrecto. + + + + + diff --git a/docs/known-issues/es/facebook-today-facebook-looks-at-sellingprice-and-listprice-to-update-the-price-in-the-facebook-catalog.md b/docs/known-issues/es/facebook-today-facebook-looks-at-sellingprice-and-listprice-to-update-the-price-in-the-facebook-catalog.md new file mode 100644 index 000000000..a8a9e77ac --- /dev/null +++ b/docs/known-issues/es/facebook-today-facebook-looks-at-sellingprice-and-listprice-to-update-the-price-in-the-facebook-catalog.md @@ -0,0 +1,54 @@ +--- +title: '[Facebook] Hoy Facebook mira sellingPrice y listPrice para actualizar el precio en el catálogo de Facebook' +id: 4CDh12JM3y9AqBnuGDHgnT +status: PUBLISHED +createdAt: 2024-04-03T12:41:15.144Z +updatedAt: 2024-04-03T12:41:16.005Z +publishedAt: 2024-04-03T12:41:16.005Z +firstPublishedAt: 2024-04-03T12:41:16.005Z +contentType: knownIssue +productTeam: Connections +author: 2mXZkbi0oi061KicTExNjo +tag: Connections +slug: facebook-hoy-facebook-mira-sellingprice-y-listprice-para-actualizar-el-precio-en-el-catalogo-de-facebook +locale: es +kiStatus: Backlog +internalReference: 924411 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Hoy Facebook mira sellingPrice y listPrice para actualizar el precio en el catálogo de Facebook. + + +## + +## Simulación + + +El vendedor utiliza unitMultiplier = 0.5 + +Checkout realiza el siguiente cálculo cuando el artículo tiene una unidad multiplicadora, por lo que sellingPrice = price * unitMultiplier = 3999 * 0.5 = 1999.5. El redondeo de Checkout ignorará el decimal y considerará 1999 + +¿Cuál es el problema con este cálculo? +Cuando el vendedor utiliza 0,5, por ejemplo, en Facebook lo estamos actualizando como el precio de liquidación en Facebook. +2. Cuando el vendedor utiliza un multiplicador superior a 1,39, entra dentro del precio promocional aunque sea superior al listPrice + + + +## + +## Workaround + + +vendedor usa multiplicador unitario = 10000 + + + + + diff --git a/docs/known-issues/es/facets-from-the-segment-affecting-breadcrumbs-page-title-and-additional-filters.md b/docs/known-issues/es/facets-from-the-segment-affecting-breadcrumbs-page-title-and-additional-filters.md new file mode 100644 index 000000000..c35d18ea3 --- /dev/null +++ b/docs/known-issues/es/facets-from-the-segment-affecting-breadcrumbs-page-title-and-additional-filters.md @@ -0,0 +1,51 @@ +--- +title: 'Facetas del Segmento que afectan a las migas de pan, al título de la página y a los filtros adicionales' +id: 3lBgcsjxiZxoDvnPhbMXgo +status: PUBLISHED +createdAt: 2024-06-27T22:57:42.875Z +updatedAt: 2024-06-27T22:57:43.965Z +publishedAt: 2024-06-27T22:57:43.965Z +firstPublishedAt: 2024-06-27T22:57:43.965Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: facetas-del-segmento-que-afectan-a-las-migas-de-pan-al-titulo-de-la-pagina-y-a-los-filtros-adicionales +locale: es +kiStatus: Backlog +internalReference: 1057254 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +La propiedad "facets" almacenada en el Segmento/Sesión para un contexto de navegación funciona para limitar los resultados de búsqueda a filtros predefinidos. Por ejemplo, es utilizada por "Organizaciones B2B" para restringir lo que un usuario puede ver en la tienda. + +Estas facetas pueden afectar al comportamiento de los títulos de página y las migas de pan generando valores inesperados que no forman parte de los filtros aplicados en la página. Se tienen en cuenta todos los filtros al generar estos valores, no sólo los filtros explícitos de la página, que deberían ignorar las facetas de Segmento. + +También puede afectar a la URL de la página al aplicar filtros adicionales, que se fusionarán con las facetas de Segment. + + +## + +## Simulación + + + +- Adjunte un usuario a una organización B2B que esté limitada a algunas colecciones de productos (A); +- Crear una página de destino que muestre una colección diferente (B); +- Las migas de pan y el título de la página pueden mostrar el nombre de la colección A en lugar de la colección B +- Seleccione filtros de búsqueda adicionales en la página de destino, como categoría o marca; +- Observe que la URL (y también las migas de pan y el título de la página) también mostrarán la colección A en lugar de limitarse a la colección B. + + + +## Workaround + + +N/A + diff --git a/docs/known-issues/es/failure-on-the-cancellation-ppp-when-cancellationidnull.md b/docs/known-issues/es/failure-on-the-cancellation-ppp-when-cancellationidnull.md index 3a734a946..c50e48c46 100644 --- a/docs/known-issues/es/failure-on-the-cancellation-ppp-when-cancellationidnull.md +++ b/docs/known-issues/es/failure-on-the-cancellation-ppp-when-cancellationidnull.md @@ -3,8 +3,8 @@ title: 'Fallo en la cancelación (PPP) cuando cancellationId=null' id: 4yNCRQ1xhA8lEp5AGRs5eu status: PUBLISHED createdAt: 2022-06-21T21:37:04.567Z -updatedAt: 2022-11-25T22:07:04.838Z -publishedAt: 2022-11-25T22:07:04.838Z +updatedAt: 2023-08-11T19:16:35.985Z +publishedAt: 2023-08-11T19:16:35.985Z firstPublishedAt: 2022-06-21T21:37:05.374Z contentType: knownIssue productTeam: Payments @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Payments slug: fallo-en-la-cancelacion-ppp-cuando-cancellationidnull locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 333897 --- diff --git a/docs/known-issues/es/failure-to-add-data-in-the-deliver-to-another-address-step-causes-the-go-to-payment-button-to-disappear.md b/docs/known-issues/es/failure-to-add-data-in-the-deliver-to-another-address-step-causes-the-go-to-payment-button-to-disappear.md new file mode 100644 index 000000000..3edece709 --- /dev/null +++ b/docs/known-issues/es/failure-to-add-data-in-the-deliver-to-another-address-step-causes-the-go-to-payment-button-to-disappear.md @@ -0,0 +1,48 @@ +--- +title: 'Si no se añaden los datos en el paso "entregar en otra dirección", desaparece el botón "ir al pago".' +id: cdZO8gGXDB1JZSj42AnVh +status: PUBLISHED +createdAt: 2022-01-24T21:42:52.750Z +updatedAt: 2023-10-13T15:29:14.854Z +publishedAt: 2023-10-13T15:29:14.854Z +firstPublishedAt: 2023-10-13T15:29:14.854Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: si-no-se-anaden-los-datos-en-el-paso-entregar-en-otra-direccion-desaparece-el-boton-ir-al-pago +locale: es +kiStatus: Backlog +internalReference: 467419 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Durante la etapa de pago, en el paso de rellenar los datos de envío, pulsando sobre la opción "Entregar en otra dirección", si no se añade ninguna dirección y el comprador vuelve a la lista de direcciones (utilizando el botón "volver a la libreta de direcciones") el botón "Ir al pago" desaparece. + + +## + +## Simulación + + + +- Durante la etapa de Pago, al rellenar los datos de envío, si hay una lista de direcciones, haga clic en "Entregar en otra dirección"; +- No añada ninguna dirección y vuelva a los datos de envío pulsando el botón "Volver a la lista de direcciones"; +- El botón "Ir al pago" desaparece. + + + +## Workaround + + +Para que el botón vuelva a aparecer, basta con hacer clic en una de las direcciones de la libreta de direcciones. Sin embargo, no existe ninguna solución para evitar este comportamiento. + + + + diff --git a/docs/known-issues/es/faststore-cart-merges-assembly-line-items.md b/docs/known-issues/es/faststore-cart-merges-assembly-line-items.md new file mode 100644 index 000000000..cc61c75cd --- /dev/null +++ b/docs/known-issues/es/faststore-cart-merges-assembly-line-items.md @@ -0,0 +1,46 @@ +--- +title: 'El carro FastStore fusiona los artículos de la cadena de montaje' +id: 4NBNaTZpr6PnRxPfrtGj77 +status: PUBLISHED +createdAt: 2024-06-14T17:25:47.764Z +updatedAt: 2024-06-14T17:25:48.655Z +publishedAt: 2024-06-14T17:25:48.655Z +firstPublishedAt: 2024-06-14T17:25:48.655Z +contentType: knownIssue +productTeam: FastStore +author: 2mXZkbi0oi061KicTExNjo +tag: FastStore +slug: el-carro-faststore-fusiona-los-articulos-de-la-cadena-de-montaje +locale: es +kiStatus: Backlog +internalReference: 1050068 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Si la misma opción de montaje se añade a diferentes productos FastStore los fusionará en una única partida. + + +## + +## Simulación + + +Intente añadir al carrito dos o más productos que tengan la misma opción de montaje, los productos se añadirán en la misma línea + + + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/es/faststore-facets-considering-not-removing-facets-set-to-ne-hidden.md b/docs/known-issues/es/faststore-facets-considering-not-removing-facets-set-to-ne-hidden.md new file mode 100644 index 000000000..7a4b6ecb1 --- /dev/null +++ b/docs/known-issues/es/faststore-facets-considering-not-removing-facets-set-to-ne-hidden.md @@ -0,0 +1,50 @@ +--- +title: 'Faststore facets considerando no eliminar facets configuradas como ne hidden' +id: 4EElvOEvMzcu52fhNOVJGM +status: PUBLISHED +createdAt: 2024-05-08T18:35:17.015Z +updatedAt: 2024-05-08T18:36:15.922Z +publishedAt: 2024-05-08T18:36:15.922Z +firstPublishedAt: 2024-05-08T18:35:18.742Z +contentType: knownIssue +productTeam: FastStore +author: 2mXZkbi0oi061KicTExNjo +tag: FastStore +slug: faststore-facets-considerando-no-eliminar-facets-configuradas-como-ne-hidden +locale: es +kiStatus: Backlog +internalReference: 1029837 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + + +El comportamiento esperado en la API de facetas IS es no traer facetas con hidden true, pero, hay algunas excepciones para eso, por ejemplo cuando la faceta es seleccionada en la consulta, la API trae la faceta en los resultados con la prop hidden como true, y no estamos considerando esta información + + + +## Simulación + + + +Filtro para una consulta con la faceta oculta, como por ejemplo: + +https://storeframework.vtex.app/new-collection?productclusternames=new-collection&fuzzy=0&operator=and&facets=productclusternames%2Cfuzzy%2Coperator&sort=score_desc&page=0 + +En este caso, productClusterNames está oculto pero, como se está filtrando, aparece en el navegador de filtros + + + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/es/faststore-search-api-considering-fuzzy-as-auto-as-default.md b/docs/known-issues/es/faststore-search-api-considering-fuzzy-as-auto-as-default.md new file mode 100644 index 000000000..47a2d383b --- /dev/null +++ b/docs/known-issues/es/faststore-search-api-considering-fuzzy-as-auto-as-default.md @@ -0,0 +1,46 @@ +--- +title: 'Faststore search api considerando fuzzy como auto por defecto' +id: 2zedXBMhlD8pu4gZMXsrSp +status: PUBLISHED +createdAt: 2023-08-28T23:35:04.009Z +updatedAt: 2024-03-27T14:10:53.090Z +publishedAt: 2024-03-27T14:10:53.090Z +firstPublishedAt: 2023-08-28T23:35:04.608Z +contentType: knownIssue +productTeam: FastStore +author: 2mXZkbi0oi061KicTExNjo +tag: FastStore +slug: faststore-search-api-considerando-fuzzy-como-auto-por-defecto +locale: es +kiStatus: Fixed +internalReference: 889321 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +En el paquete @fatstore/api, para el Intelligent Search resolver, estamos considerando fuzzy como auto por defecto cuando deberia ser 0, esto esta causando que el comportamiento de fuzzy se aplique causando un "fake missmatch" en los resultados de busqueda cuando realmente tenemos una coincidencia exacta con el termino buscado, pero, mostramos mas resultados a pesar de que + + +## + +## Simulación + + +Esto es fácil de replicar cuando se busca cualquier producto, sku, o ref ID, el resultado esperado es mostrar sólo los productos que coincide con el ID, pero, se mostrará más de uno + + + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/es/faststore-v1-dont-return-seo-information-on-graphql-query.md b/docs/known-issues/es/faststore-v1-dont-return-seo-information-on-graphql-query.md new file mode 100644 index 000000000..eafd9c54c --- /dev/null +++ b/docs/known-issues/es/faststore-v1-dont-return-seo-information-on-graphql-query.md @@ -0,0 +1,49 @@ +--- +title: 'Faststore V1 no devuelve información SEO en la consulta Graphql' +id: 4nZnX8sj9J90xtkNpYIgZ4 +status: PUBLISHED +createdAt: 2023-11-01T17:08:35.090Z +updatedAt: 2023-11-01T17:13:13.061Z +publishedAt: 2023-11-01T17:13:13.061Z +firstPublishedAt: 2023-11-01T17:08:35.767Z +contentType: knownIssue +productTeam: FastStore +author: 2mXZkbi0oi061KicTExNjo +tag: FastStore +slug: faststore-v1-no-devuelve-informacion-seo-en-la-consulta-graphql +locale: es +kiStatus: No Fix +internalReference: 929029 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Al acceder al playground de Graphql para ejecutar consultas en Faststore V1 tenemos una consulta de producto. La documentación indica que el campo SEO de esa consulta debería devolver la información SEO, pero esto no está ocurriendo. + + +## + +## Simulación + + + +- accede a tu tienda usando el playground Graphql +- ejecute la consulta de productos con los campos SEO +- compare con la información SEO del producto en el catálogo + + + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/es/fetchmore-keeping-the-nextpage-status-and-crashing-the-pagination.md b/docs/known-issues/es/fetchmore-keeping-the-nextpage-status-and-crashing-the-pagination.md index c851859ee..eadd9a388 100644 --- a/docs/known-issues/es/fetchmore-keeping-the-nextpage-status-and-crashing-the-pagination.md +++ b/docs/known-issues/es/fetchmore-keeping-the-nextpage-status-and-crashing-the-pagination.md @@ -3,8 +3,8 @@ title: 'FetchMore mantiene el estado de nextPage y se bloquea la paginación' id: 3hyeUjVRNKE8A2UYIQiw2x status: PUBLISHED createdAt: 2022-04-11T20:53:26.480Z -updatedAt: 2022-11-25T21:58:27.486Z -publishedAt: 2022-11-25T21:58:27.486Z +updatedAt: 2024-07-01T18:48:17.176Z +publishedAt: 2024-07-01T18:48:17.176Z firstPublishedAt: 2022-04-11T20:53:26.870Z contentType: knownIssue productTeam: Intelligent Search @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Intelligent Search slug: fetchmore-mantiene-el-estado-de-nextpage-y-se-bloquea-la-paginacion locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 560014 --- diff --git a/docs/known-issues/es/field-currency-decimal-places-in-trade-policy-not-reflecting-on-pdpplp.md b/docs/known-issues/es/field-currency-decimal-places-in-trade-policy-not-reflecting-on-pdpplp.md index a3b7f73d3..5c962c5f4 100644 --- a/docs/known-issues/es/field-currency-decimal-places-in-trade-policy-not-reflecting-on-pdpplp.md +++ b/docs/known-issues/es/field-currency-decimal-places-in-trade-policy-not-reflecting-on-pdpplp.md @@ -3,8 +3,8 @@ title: 'Los decimales del campo de la moneda en la política comercial no se ref id: 1QxxwRvFDUVnGHh5icIPpo status: PUBLISHED createdAt: 2022-11-09T17:40:35.832Z -updatedAt: 2022-11-25T21:41:45.862Z -publishedAt: 2022-11-25T21:41:45.862Z +updatedAt: 2024-02-16T20:24:30.832Z +publishedAt: 2024-02-16T20:24:30.832Z firstPublishedAt: 2022-11-09T17:40:36.610Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: los-decimales-del-campo-de-la-moneda-en-la-politica-comercial-no-se-reflejan-en-el-pdp-plp locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 695044 --- diff --git a/docs/known-issues/es/field-exchanges-and-returns-is-not-updating-on-seller-management-ui-after-save.md b/docs/known-issues/es/field-exchanges-and-returns-is-not-updating-on-seller-management-ui-after-save.md index c5cbdc8b9..9e397f9ce 100644 --- a/docs/known-issues/es/field-exchanges-and-returns-is-not-updating-on-seller-management-ui-after-save.md +++ b/docs/known-issues/es/field-exchanges-and-returns-is-not-updating-on-seller-management-ui-after-save.md @@ -1,18 +1,18 @@ --- -title: 'El campo "Cambios y devoluciones" no se actualiza en la interfaz de gestión del vendedor después de guardar' +title: 'El campo "Cambios y devoluciones" no se actualiza en la interfaz de usuario de gestión de vendedores después de guardar.' id: 1z8LrsbGk5B2ejZ1PV9vaB status: PUBLISHED createdAt: 2022-11-01T17:47:30.359Z -updatedAt: 2022-11-25T22:00:22.743Z -publishedAt: 2022-11-25T22:00:22.743Z +updatedAt: 2023-10-30T19:28:26.143Z +publishedAt: 2023-10-30T19:28:26.143Z firstPublishedAt: 2022-11-01T17:47:31.132Z contentType: knownIssue productTeam: Marketplace author: 2mXZkbi0oi061KicTExNjo tag: Marketplace -slug: el-campo-cambios-y-devoluciones-no-se-actualiza-en-la-interfaz-de-gestion-del-vendedor-despues-de-guardar +slug: el-campo-cambios-y-devoluciones-no-se-actualiza-en-la-interfaz-de-usuario-de-gestion-de-vendedores-despues-de-guardar locale: es -kiStatus: Backlog +kiStatus: Fixed internalReference: 689886 --- @@ -23,32 +23,31 @@ internalReference: 689886
- Después de guardar el campo "Cambios y devoluciones" en la UI la información se actualiza por primera vez pero si intentamos salir del área de gestión o refrescar la página la información se pierde. - - -La información mostrada en la UI es la misma que la del campo "Política de envíos". - - +La información que se muestra en la UI es la misma que la del campo "Política de envíos". Sin embargo, esto parece estar ocurriendo sólo en la interfaz de usuario, a través de la API la información es correcta. - +## ## Simulación 1. Introduzca un vendedor en el área de gestión de vendedores; -2. Cambia la información en el campo "Cambios y devoluciones" y guarda; -3. 3. Volver a entrar en el mismo vendedor y comprobar que la información es correcta. +2. Cambia la información del campo "Cambios y devoluciones" y guarda; +3. 3. Vuelva a introducir el mismo vendedor y compruebe que la información es correcta. ## Workaround -No hay necesidad de hacer un workaround, la información es correcta en el backend del sistema. +No hay necesidad de solución, la información es correcta en el backend del sistema. + + + + diff --git a/docs/known-issues/es/fields-in-the-orderform-configuration-are-updated-to-null-when-there-is-any-change-in-order-management-settings.md b/docs/known-issues/es/fields-in-the-orderform-configuration-are-updated-to-null-when-there-is-any-change-in-order-management-settings.md index 4728cb705..f9b3ae078 100644 --- a/docs/known-issues/es/fields-in-the-orderform-configuration-are-updated-to-null-when-there-is-any-change-in-order-management-settings.md +++ b/docs/known-issues/es/fields-in-the-orderform-configuration-are-updated-to-null-when-there-is-any-change-in-order-management-settings.md @@ -3,16 +3,16 @@ title: 'Los campos de la configuración de orderForm se actualizan a null cuando id: jKGnwUGdfmCXtKjGPe6hj status: PUBLISHED createdAt: 2023-02-06T21:00:09.224Z -updatedAt: 2023-04-03T14:22:00.794Z -publishedAt: 2023-04-03T14:22:00.794Z +updatedAt: 2024-05-09T12:44:51.823Z +publishedAt: 2024-05-09T12:44:51.823Z firstPublishedAt: 2023-02-06T21:00:09.753Z contentType: knownIssue -productTeam: Checkout +productTeam: Order Management author: 2mXZkbi0oi061KicTExNjo -tag: Checkout +tag: Order Management slug: los-campos-de-la-configuracion-de-orderform-se-actualizan-a-null-cuando-se-produce-algun-cambio-en-la-configuracion-de-la-gestion-de-pedidos locale: es -kiStatus: Backlog +kiStatus: Fixed internalReference: 748404 --- @@ -33,7 +33,7 @@ Al actualizar cualquier información en la configuración de la gestión de pedi - Establezca los campos `paymentSystemToCheckFirstInstallment` y `defaultPaymentSystemToApplyOnUserOrderForm` en la configuración de orderForm a través de la API. - Cambiar cualquier cosa en la configuración de gestión de pedidos (admin) -- Cuando haga Get orderForm Configuration, verá esos campos como `null`. +- Cuando obtenga la configuración de orderForm, verá esos campos como "nulos". diff --git a/docs/known-issues/es/file-manager-upload-with-two-one-more-existent-files-does-not-update-all-the-files-only-the-first.md b/docs/known-issues/es/file-manager-upload-with-two-one-more-existent-files-does-not-update-all-the-files-only-the-first.md index d6e070cc9..71aa9402a 100644 --- a/docs/known-issues/es/file-manager-upload-with-two-one-more-existent-files-does-not-update-all-the-files-only-the-first.md +++ b/docs/known-issues/es/file-manager-upload-with-two-one-more-existent-files-does-not-update-all-the-files-only-the-first.md @@ -1,18 +1,18 @@ --- -title: 'La carga del Administrador de Archivos con dos o más archivos existentes no actualiza todos los archivos, sólo el primero' +title: 'La carga de archivos con dos o más archivos existentes no actualiza todos los archivos, sólo el primero.' id: 2LHdzsFFe83E1Tf0Z4j66y status: PUBLISHED createdAt: 2022-03-17T00:20:51.454Z -updatedAt: 2022-11-25T22:10:54.509Z -publishedAt: 2022-11-25T22:10:54.509Z +updatedAt: 2024-02-16T20:23:18.080Z +publishedAt: 2024-02-16T20:23:18.080Z firstPublishedAt: 2022-03-17T00:20:52.317Z contentType: knownIssue productTeam: Portal author: 2mXZkbi0oi061KicTExNjo tag: Portal -slug: la-carga-del-administrador-de-archivos-con-dos-o-mas-archivos-existentes-no-actualiza-todos-los-archivos-solo-el-primero +slug: la-carga-de-archivos-con-dos-o-mas-archivos-existentes-no-actualiza-todos-los-archivos-solo-el-primero locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 418253 --- @@ -23,25 +23,26 @@ internalReference: 418253 -La carga del Administrador de Archivos con dos o más archivos existentes no actualiza todos los archivos, sólo el primero +La carga de archivos con dos o más archivos existentes no actualiza todos los archivos, sólo el primero. +## ## Simulación - Ve a /admin/a, administrador de archivos, y añade 2 o más archivos para subir; - Ahora sube otros dos archivos con el mismo nombre: -- Recibiremos un aviso diciéndonos que el archivo existe, preguntándonos si queremos reemplazarlo. +- Recibiremos un aviso indicándonos que el fichero existe, preguntándonos si queremos reemplazarlo. -Esta advertencia nos está diciendo sólo sobre un archivo, el segundo no está siendo validado. +Esta advertencia nos está diciendo sólo acerca de un archivo, el segundo no está siendo validado. -- Ambos archivos se cargan, pero sólo uno reemplazará al más antiguo. +- Ambos archivos se cargan, pero sólo uno reemplazará al anterior. ## Workaround -Actualizar un archivo por vez. +Actualice un archivo cada vez. diff --git a/docs/known-issues/es/filter-by-skuname-on-sales-performance-is-not-accepting-uppercase.md b/docs/known-issues/es/filter-by-skuname-on-sales-performance-is-not-accepting-uppercase.md index d2c7f2929..f8d1efc3b 100644 --- a/docs/known-issues/es/filter-by-skuname-on-sales-performance-is-not-accepting-uppercase.md +++ b/docs/known-issues/es/filter-by-skuname-on-sales-performance-is-not-accepting-uppercase.md @@ -3,8 +3,8 @@ title: ' El filtro por SkuName en Sales Performance no acepta mayúsculas.' id: 3FCDeEn8xmEvOXKgBxqyL5 status: PUBLISHED createdAt: 2022-08-16T18:06:02.919Z -updatedAt: 2022-11-30T19:08:14.148Z -publishedAt: 2022-11-30T19:08:14.148Z +updatedAt: 2024-02-16T20:24:21.760Z +publishedAt: 2024-02-16T20:24:21.760Z firstPublishedAt: 2022-08-16T18:06:03.474Z contentType: knownIssue productTeam: Analytics @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Analytics slug: el-filtro-por-skuname-en-sales-performance-no-acepta-mayusculas locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 639219 --- diff --git a/docs/known-issues/es/filter-productclusterids-is-overwritten-by-productclusternames-while-applying-additional-filters.md b/docs/known-issues/es/filter-productclusterids-is-overwritten-by-productclusternames-while-applying-additional-filters.md new file mode 100644 index 000000000..fe472dd0d --- /dev/null +++ b/docs/known-issues/es/filter-productclusterids-is-overwritten-by-productclusternames-while-applying-additional-filters.md @@ -0,0 +1,47 @@ +--- +title: 'El filtro "productClusterIds" es sobrescrito por "productClusterNames" al aplicar filtros adicionales' +id: 3d4BIZQBZgeK3eKwT8B1PZ +status: PUBLISHED +createdAt: 2023-09-13T22:42:57.138Z +updatedAt: 2023-09-21T18:04:57.946Z +publishedAt: 2023-09-21T18:04:57.946Z +firstPublishedAt: 2023-09-13T22:42:57.682Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: el-filtro-productclusterids-es-sobrescrito-por-productclusternames-al-aplicar-filtros-adicionales +locale: es +kiStatus: Backlog +internalReference: 899508 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Cuando se inicia una búsqueda desde el filtro "productClusterIds", al aplicar cualquier filtro adicional se convertirá en "productClusterNames", perdiendo la característica de presentar los ítems con la ordenación definida manualmente en la colección de productos. + + +## + +## Simulación + + +El escenario se puede ver en cualquier página, como `"store.com/111?map=productClusterIds"`, y aplicando cualquier filtro adicional, como una categoría, especificación, etc. + +El usuario será dirigido a `"store.com/clothing/special-sale?initialMap=productClusterIds&initialQuery=111&map=category,productclusternames"`. + + + +## Workaround + + +No hay ninguna solución para el problema específico si necesita la clasificación especial, pero asegúrese de utilizar "productClusterIds" sólo en los casos necesarios. De lo contrario, utilice el filtro como "productClusterNames". + + + + diff --git a/docs/known-issues/es/filters-by-sku-specifications-not-considering-regionalized-availability.md b/docs/known-issues/es/filters-by-sku-specifications-not-considering-regionalized-availability.md new file mode 100644 index 000000000..db4449183 --- /dev/null +++ b/docs/known-issues/es/filters-by-sku-specifications-not-considering-regionalized-availability.md @@ -0,0 +1,53 @@ +--- +title: 'Filtros por especificaciones SKU sin tener en cuenta la disponibilidad regionalizada' +id: 3CeTfHaNBfhrC5qIi3nTLh +status: PUBLISHED +createdAt: 2024-06-05T20:52:53.211Z +updatedAt: 2024-06-05T20:52:54.055Z +publishedAt: 2024-06-05T20:52:54.055Z +firstPublishedAt: 2024-06-05T20:52:54.055Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: filtros-por-especificaciones-sku-sin-tener-en-cuenta-la-disponibilidad-regionalizada +locale: es +kiStatus: Backlog +internalReference: 1045111 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Al filtrar la búsqueda por una especificación de SKU también se aplicará un filtro por disponibilidad de SKU, eliminando los productos en los que la variación seleccionada esté agotada, pero no se aplica a las tiendas regionalizadas. + +Las navegaciones regionalizadas pueden devolver productos en los que la variación filtrada no está disponible porque la disponibilidad indexada para una especificación SKU se basa en todos los vendedores habituales y de marca blanca. + + +## + +## Simulación + + +Considerando una tienda con dos vendedores y la siguiente matriz de disponibilidad para un producto específico: + +- tamaño: pequeño; vendedor A: disponible; vendedor B: no disponible +- talla: grande; vendedor A: no disponible; vendedor B: no disponible + +En una navegación con "regionId: vendedor B", al filtrar por "talla: pequeña" se obtendrá el producto (ya que estaría disponible) y con "talla: grande" se ocultará el producto (porque no está disponible en todas partes). + + +## + +## Workaround + + +NO DISPONIBLE + + + + diff --git a/docs/known-issues/es/filters-hidden-from-the-store-are-also-hidden-from-intelligent-search-admin-pages.md b/docs/known-issues/es/filters-hidden-from-the-store-are-also-hidden-from-intelligent-search-admin-pages.md new file mode 100644 index 000000000..d7631e653 --- /dev/null +++ b/docs/known-issues/es/filters-hidden-from-the-store-are-also-hidden-from-intelligent-search-admin-pages.md @@ -0,0 +1,42 @@ +--- +title: 'Los filtros ocultos en la tienda también se ocultan en las páginas de administración de la Búsqueda Inteligente.' +id: 3TvpIUFzdXWesADHDhjyLQ +status: PUBLISHED +createdAt: 2022-02-23T21:59:22.607Z +updatedAt: 2023-10-19T16:24:57.801Z +publishedAt: 2023-10-19T16:24:57.801Z +firstPublishedAt: 2022-02-23T21:59:22.977Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: los-filtros-ocultos-en-la-tienda-tambien-se-ocultan-en-las-paginas-de-administracion-de-la-busqueda-inteligente +locale: es +kiStatus: Backlog +internalReference: 416638 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Algunas especificaciones tienen un uso interno o escenarios que necesitan ser ocultados, pero la tienda necesita esa especificación para propósitos de la búsqueda, como usarlo para Reglas de Mercadeo. + + +## + +## Simulación + + +En algunas cuentas, la especificación SKU "color" no aparece como opción en "Utilizar especificaciones SKU para mostrar productos individuales en los resultados de búsqueda". Vemos que "color" es una de las especificaciones en "Ocultar facetas". + + + +## Workaround + + +Elimine el atributo de la configuración de "Ocultar facetas", cree la regla de comercialización o realice la configuración esperada y vuelva a ocultar el atributo. + diff --git a/docs/known-issues/es/final-domain-different-from-myvtex-due-to-old-component-version-on-site-editor.md b/docs/known-issues/es/final-domain-different-from-myvtex-due-to-old-component-version-on-site-editor.md new file mode 100644 index 000000000..e2a7a5cf0 --- /dev/null +++ b/docs/known-issues/es/final-domain-different-from-myvtex-due-to-old-component-version-on-site-editor.md @@ -0,0 +1,48 @@ +--- +title: 'Dominio final diferente de myvtex debido a la versión antigua del componente en el Editor de Sitios' +id: 7bf2mMbpcxUd6Q32DYP6vz +status: PUBLISHED +createdAt: 2023-12-05T18:07:50.089Z +updatedAt: 2024-01-26T17:52:03.169Z +publishedAt: 2024-01-26T17:52:03.169Z +firstPublishedAt: 2023-12-05T18:07:50.675Z +contentType: knownIssue +productTeam: CMS +author: 2mXZkbi0oi061KicTExNjo +tag: CMS +slug: dominio-final-diferente-de-myvtex-debido-a-la-version-antigua-del-componente-en-el-editor-de-sitios +locale: es +kiStatus: Backlog +internalReference: 948071 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +A veces puedes hacer cambios en el Editor de Sitios y esos cambios se reflejan en el entorno myvtex, pero cuando intentas actualizar el dominio final, esos cambios no se reflejan. Esto ocurre normalmente cuando el componente que intentas cambiar tiene más de una versión. El front sigue utilizando la versión inactiva del componente mientras que el myvtex está utilizando la versión activa. La única forma de solucionar esto es borrando la versión inactiva del componente. + + +## + +## Simulación + + + +- Intenta cambiar algo en el editor del sitio en una nueva versión de un componente +- Comprueba si tus cambios se reflejan en el dominio final y en el entorno myvtex + + + +## Workaround + + +Elimine la versión antigua, esto hará que el dominio final utilice la versión correcta del componente + + + + + diff --git a/docs/known-issues/es/first-address-in-the-address-list-incomplete-does-not-fill-the-profileshipping-data-at-checkout.md b/docs/known-issues/es/first-address-in-the-address-list-incomplete-does-not-fill-the-profileshipping-data-at-checkout.md new file mode 100644 index 000000000..cf0b7e7ea --- /dev/null +++ b/docs/known-issues/es/first-address-in-the-address-list-incomplete-does-not-fill-the-profileshipping-data-at-checkout.md @@ -0,0 +1,48 @@ +--- +title: 'La primera dirección de la lista de direcciones incompleta no rellena los datos de perfil/envío en el pago' +id: 2AqDZb1AGBjmeMOBU0JkLQ +status: PUBLISHED +createdAt: 2024-01-03T20:44:07.692Z +updatedAt: 2024-01-03T20:49:41.249Z +publishedAt: 2024-01-03T20:49:41.249Z +firstPublishedAt: 2024-01-03T20:44:11.604Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: la-primera-direccion-de-la-lista-de-direcciones-incompleta-no-rellena-los-datos-de-perfilenvio-en-el-pago +locale: es +kiStatus: Backlog +internalReference: 366975 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Cuando un usuario tiene más de una dirección en su perfil y la primera dirección de la lista de direcciones está incompleta, independientemente de que las demás sean válidas, la caja no rellena automáticamente sus datos de perfil/envío después de añadir su correo electrónico. + + +## + +## Simulación + + + +- Añadir 2 direcciones a un perfil, donde la 1ª está incompleta; +- Montar un carrito, y añadir el email; +- No se rellena ningún dato del perfil/dirección. + + + +## Workaround + + +Elimine la dirección incompleta del perfil a través de Datos maestros + + + + diff --git a/docs/known-issues/es/first-digit-is-removed-from-corporatedocument-if-starts-with-letters.md b/docs/known-issues/es/first-digit-is-removed-from-corporatedocument-if-starts-with-letters.md new file mode 100644 index 000000000..a3431633d --- /dev/null +++ b/docs/known-issues/es/first-digit-is-removed-from-corporatedocument-if-starts-with-letters.md @@ -0,0 +1,47 @@ +--- +title: 'El primer dígito se elimina de corporateDocument si empieza por letras' +id: sfKdoiEwBRR73CbhvSHJF +status: PUBLISHED +createdAt: 2023-10-17T17:26:20.683Z +updatedAt: 2024-03-14T22:02:01.236Z +publishedAt: 2024-03-14T22:02:01.236Z +firstPublishedAt: 2023-10-17T17:26:21.490Z +contentType: knownIssue +productTeam: B2B +author: 2mXZkbi0oi061KicTExNjo +tag: B2B +slug: el-primer-digito-se-elimina-de-corporatedocument-si-empieza-por-letras +locale: es +kiStatus: Fixed +internalReference: 920703 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Cuando el documento corporativo de una organización comienza con letras, el primer dígito se elimina después de acceder a la comprobación. + + +## + +## Simulación + + + +- Registrar una organización cuyo documento corporativo empiece por letras; +- Añadir artículos a la cesta; +- Ir a la caja y comprobar el orderForm, se eliminará el primer dígito del campo corporateDocument. + + + +## Workaround + + +N/A + + + diff --git a/docs/known-issues/es/first-subscription-cycle-is-skipped.md b/docs/known-issues/es/first-subscription-cycle-is-skipped.md new file mode 100644 index 000000000..314895ba3 --- /dev/null +++ b/docs/known-issues/es/first-subscription-cycle-is-skipped.md @@ -0,0 +1,54 @@ +--- +title: 'Se salta el primer ciclo de suscripción' +id: 2VX6uoop56wK6jecAly40G +status: PUBLISHED +createdAt: 2024-02-05T14:10:40.701Z +updatedAt: 2024-02-05T14:10:41.599Z +publishedAt: 2024-02-05T14:10:41.599Z +firstPublishedAt: 2024-02-05T14:10:41.599Z +contentType: knownIssue +productTeam: Order Management +author: 2mXZkbi0oi061KicTExNjo +tag: Order Management +slug: se-salta-el-primer-ciclo-de-suscripcion +locale: es +kiStatus: Backlog +internalReference: 528556 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +El sistema de suscripción utiliza información como la frecuencia de compra y la fecha del ciclo de suscripción para generar un pedido de suscripción. Sin embargo, en función de la zona horaria del consumidor y de la hora a la que se realiza el pedido, se omite el primer ciclo y sólo se genera el segundo mes. +Supongamos que el 9 de mayo, a las 23.00 horas, un cliente creó una suscripción mensual y fijó la fecha del ciclo de suscripción para el día 9 de cada mes, esperando que el primer pedido se realizara el 9 de junio. +El sistema de gestión de pedidos funciona en la zona horaria establecida previamente en la tienda. En este caso, consideraremos GMT-5, hora de Chicago. Sin embargo, el sistema de suscripción opera en la zona horaria GMT 0. Esto significa que, aunque la suscripción se haya creado a las 11 de la noche, el sistema de suscripciones considera que se creó 5 horas más tarde, por tanto, el 10 de mayo. +En este caso, el sistema tiene en cuenta la fecha de creación de la suscripción, el 10 de mayo, para calcular el siguiente ciclo de suscripción. Como la fecha del ciclo de suscripción, el 9 de junio, no cumpliría la condición del periodo de 30 días, en total 29 días, el sistema fija la siguiente fecha de compra para julio. Por lo tanto, el cliente acaba recibiendo el producto después de la fecha prevista. + + +## + +## Simulación + + +Tenga una SKU configurada para suscripción, con frecuencia mensual y día de compra; +Realizar un pedido después de las 23 horas, por ejemplo. +Comprobar que el primer ciclo, que debería generarse en el mes siguiente, se saltará, generándose sólo en el segundo mes. + + + +## + +## Workaround + + +n/a + + + + + + diff --git a/docs/known-issues/es/fixed-price-being-created-on-trade-policy-1-when-saving-bundle-prices.md b/docs/known-issues/es/fixed-price-being-created-on-trade-policy-1-when-saving-bundle-prices.md index 6e294e43c..8441252d4 100644 --- a/docs/known-issues/es/fixed-price-being-created-on-trade-policy-1-when-saving-bundle-prices.md +++ b/docs/known-issues/es/fixed-price-being-created-on-trade-policy-1-when-saving-bundle-prices.md @@ -3,8 +3,8 @@ title: 'Precio fijo que se crea en la política comercial 1 al guardar los preci id: 3Xbh5GVn0jm2yhaOiRg3Le status: PUBLISHED createdAt: 2022-11-28T12:41:07.808Z -updatedAt: 2022-11-28T12:41:08.426Z -publishedAt: 2022-11-28T12:41:08.426Z +updatedAt: 2024-02-16T20:24:01.848Z +publishedAt: 2024-02-16T20:24:01.848Z firstPublishedAt: 2022-11-28T12:41:08.426Z contentType: knownIssue productTeam: Pricing & Promotions @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Pricing & Promotions slug: precio-fijo-que-se-crea-en-la-politica-comercial-1-al-guardar-los-precios-de-los-paquetes locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 705869 --- diff --git a/docs/known-issues/es/fob-external-marketplace-integrate-an-order-erro-code-fmt010.md b/docs/known-issues/es/fob-external-marketplace-integrate-an-order-erro-code-fmt010.md index 7930c6c65..9e4e89b9e 100644 --- a/docs/known-issues/es/fob-external-marketplace-integrate-an-order-erro-code-fmt010.md +++ b/docs/known-issues/es/fob-external-marketplace-integrate-an-order-erro-code-fmt010.md @@ -3,8 +3,8 @@ title: 'El mercado externo FOB integra un pedido (código Erro: "FMT010")' id: 3qzV4zJRkPIwQnAZuK5dWu status: PUBLISHED createdAt: 2022-02-25T16:33:49.641Z -updatedAt: 2022-11-25T22:00:10.646Z -publishedAt: 2022-11-25T22:00:10.646Z +updatedAt: 2024-02-16T20:26:31.795Z +publishedAt: 2024-02-16T20:26:31.795Z firstPublishedAt: 2022-02-25T16:33:50.398Z contentType: knownIssue productTeam: Logistics @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Logistics slug: el-mercado-externo-fob-integra-un-pedido-codigo-erro-fmt010 locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 532377 --- diff --git a/docs/known-issues/es/free-shipping-promotion-being-applied-on-split-orders-outside-promotion-restriction.md b/docs/known-issues/es/free-shipping-promotion-being-applied-on-split-orders-outside-promotion-restriction.md index 6285a221b..a12e8cedc 100644 --- a/docs/known-issues/es/free-shipping-promotion-being-applied-on-split-orders-outside-promotion-restriction.md +++ b/docs/known-issues/es/free-shipping-promotion-being-applied-on-split-orders-outside-promotion-restriction.md @@ -3,8 +3,8 @@ title: 'La promoción de envío gratuito se está aplicando en pedidos divididos id: APAIGZx8tdtIjGsQJmvgu status: PUBLISHED createdAt: 2023-01-12T16:19:47.878Z -updatedAt: 2023-01-12T16:19:48.479Z -publishedAt: 2023-01-12T16:19:48.479Z +updatedAt: 2024-02-16T20:23:58.107Z +publishedAt: 2024-02-16T20:23:58.107Z firstPublishedAt: 2023-01-12T16:19:48.479Z contentType: knownIssue productTeam: Pricing & Promotions @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Pricing & Promotions slug: la-promocion-de-envio-gratuito-se-esta-aplicando-en-pedidos-divididos-fuera-de-la-restriccion-de-la-promocion locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 732302 --- diff --git a/docs/known-issues/es/fullcleanup-on-sellers-does-not-work-if-the-account-has-seller-groups-on-seller-management.md b/docs/known-issues/es/fullcleanup-on-sellers-does-not-work-if-the-account-has-seller-groups-on-seller-management.md new file mode 100644 index 000000000..2630ea38b --- /dev/null +++ b/docs/known-issues/es/fullcleanup-on-sellers-does-not-work-if-the-account-has-seller-groups-on-seller-management.md @@ -0,0 +1,51 @@ +--- +title: 'La limpieza completa de vendedores no funciona si la cuenta tiene grupos de vendedores en Gestión de vendedores.' +id: 3U9tS11FQU0JLUxEDSt5rL +status: PUBLISHED +createdAt: 2023-10-19T19:54:36.389Z +updatedAt: 2024-07-01T18:49:14.530Z +publishedAt: 2024-07-01T18:49:14.530Z +firstPublishedAt: 2023-10-19T19:54:37.266Z +contentType: knownIssue +productTeam: Marketplace +author: 2mXZkbi0oi061KicTExNjo +tag: Marketplace +slug: la-limpieza-completa-de-vendedores-no-funciona-si-la-cuenta-tiene-grupos-de-vendedores-en-gestion-de-vendedores +locale: es +kiStatus: No Fix +internalReference: 922541 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +En el área de Gestión de Vendedores el marketplace puede agrupar a sus vendedores como desee y gestionarlos en la pestaña de gestión de grupos. + +Sin embargo, si desean eliminar todos los datos de los vendedores en el área de limpieza completa, el proceso fallará si hay grupos creados. + + +## + +## Simulación + + + +1. Cree un grupo de vendedores en Gestión de vendedores; +2. Realizar una limpieza completa del vendedor; +3. Compruebe que aparece un error. + + + +## Workaround + + +En primer lugar, elimine los grupos de vendedores manualmente en la gestión de vendedores y, a continuación, intente realizar de nuevo la limpieza completa de vendedores. + + + + + diff --git a/docs/known-issues/es/ga4-purchase-event-doesnt-have-the-category-tree-on-itemcategory-in-datalayer.md b/docs/known-issues/es/ga4-purchase-event-doesnt-have-the-category-tree-on-itemcategory-in-datalayer.md new file mode 100644 index 000000000..128a2fc97 --- /dev/null +++ b/docs/known-issues/es/ga4-purchase-event-doesnt-have-the-category-tree-on-itemcategory-in-datalayer.md @@ -0,0 +1,47 @@ +--- +title: 'El evento de compra GA4 no tiene el árbol de categorías en item_category en dataLayer' +id: 6GCrgcG8PJHaZp80hi4Gb1 +status: PUBLISHED +createdAt: 2023-07-12T16:42:17.087Z +updatedAt: 2023-07-12T16:43:37.976Z +publishedAt: 2023-07-12T16:43:37.976Z +firstPublishedAt: 2023-07-12T16:42:17.674Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: el-evento-de-compra-ga4-no-tiene-el-arbol-de-categorias-en-itemcategory-en-datalayer +locale: es +kiStatus: Backlog +internalReference: 860655 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +El evento de compra GA4 no tiene el árbol de categorías en item_category en dataLayer, por lo que la única categoría disponible es la categoría de último nivel del producto. + + +## + +## Simulación + + + +- Configurar la aplicación Google Tag Manager y activar "Enviar eventos de Google Analytics 4"; +- Finalice una compra; +- En la consola, compruebe los eventos en dataLayer; sólo habrá la categoría de último nivel en item_category. + + + +## Workaround + + +N/A + + + diff --git a/docs/known-issues/es/geocoordinates-data-cant-be-informed-for-some-cultureinfo.md b/docs/known-issues/es/geocoordinates-data-cant-be-informed-for-some-cultureinfo.md index ce2a4d1dd..90e229f12 100644 --- a/docs/known-issues/es/geocoordinates-data-cant-be-informed-for-some-cultureinfo.md +++ b/docs/known-issues/es/geocoordinates-data-cant-be-informed-for-some-cultureinfo.md @@ -3,8 +3,8 @@ title: 'Los datos de GeoCoordinates no pueden ser informados para algunos cultur id: 4MjLbyrniWsPKpFBHgn8sG status: PUBLISHED createdAt: 2022-05-19T16:19:45.245Z -updatedAt: 2022-11-25T21:52:55.550Z -publishedAt: 2022-11-25T21:52:55.550Z +updatedAt: 2024-07-01T18:48:21.888Z +publishedAt: 2024-07-01T18:48:21.888Z firstPublishedAt: 2022-05-19T16:19:45.749Z contentType: knownIssue productTeam: Checkout @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Checkout slug: los-datos-de-geocoordinates-no-pueden-ser-informados-para-algunos-cultureinfo locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 582065 --- diff --git a/docs/known-issues/es/get-all-sku-suggestions-api-doesnt-keep-same-sku-order-when-changing-limits.md b/docs/known-issues/es/get-all-sku-suggestions-api-doesnt-keep-same-sku-order-when-changing-limits.md index 9192ece1d..7d7944773 100644 --- a/docs/known-issues/es/get-all-sku-suggestions-api-doesnt-keep-same-sku-order-when-changing-limits.md +++ b/docs/known-issues/es/get-all-sku-suggestions-api-doesnt-keep-same-sku-order-when-changing-limits.md @@ -1,10 +1,10 @@ --- -title: 'La API "Obtener todas las sugerencias de SKU" no mantiene el mismo orden de sku al cambiar los límites' +title: 'La API "Obtener todas las sugerencias de SKU" no mantiene el mismo orden de SKU al cambiar los límites.' id: 4wQbZm9rFc8iD2xYwEiAlQ status: PUBLISHED createdAt: 2022-12-05T14:49:46.856Z -updatedAt: 2022-12-05T14:50:25.991Z -publishedAt: 2022-12-05T14:50:25.991Z +updatedAt: 2024-03-01T21:06:12.857Z +publishedAt: 2024-03-01T21:06:12.857Z firstPublishedAt: 2022-12-05T14:49:47.309Z contentType: knownIssue productTeam: Marketplace @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Marketplace slug: la-api-obtener-todas-las-sugerencias-de-sku-no-mantiene-el-mismo-orden-de-sku-al-cambiar-los-limites locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 367187 --- @@ -30,7 +30,7 @@ Documentación de la API: https://developers.vtex.com/vtex-rest-api/reference/ge En el día a día esto perturba el funcionamiento del Marketplace porque cada vez que el marketplace hace una petición cambiando los límites para obtener los siguientes 20 skus, el orden de los skus también cambia y esto da la impresión de tener skus duplicados. -Cuando se solicita esta API utilizando parámetros de consulta como "sellerId" se produce este comportamiento. Al solicitar la API sin parámetros de consulta, es posible utilizar el recurso "Next" para evitar este problema. +Al solicitar esta API utilizando parámetros de consulta como "sellerId" se produce este comportamiento. Al solicitar la API sin parámetros de consulta, es posible utilizar el recurso "Next" para evitar este problema. @@ -40,7 +40,17 @@ Cuando se solicita esta API utilizando parámetros de consulta como "sellerId" s +1. Solicite la API "Obtener todas las sugerencias de SKU" utilizando los parámetros de consulta: "sellerId"; +2. Cambia los límites en los params "**_de "** y "**_a "** para obtener los siguientes skus; +3. 3. Compruebe si en esta página hay una SKU que ya aparecía en las páginas anteriores. + + + + + ## Workaround +Para evitar esta situación, utilice la hoja de cálculo de exportación en la interfaz de usuario o utilice la API sin parámetros. + diff --git a/docs/known-issues/es/get-coupon-usage-api-doesnt-list-multiple-orders-for-the-same-coupon.md b/docs/known-issues/es/get-coupon-usage-api-doesnt-list-multiple-orders-for-the-same-coupon.md new file mode 100644 index 000000000..f318c6064 --- /dev/null +++ b/docs/known-issues/es/get-coupon-usage-api-doesnt-list-multiple-orders-for-the-same-coupon.md @@ -0,0 +1,50 @@ +--- +title: 'La API de uso de cupones GET no muestra varios pedidos del mismo cupón.' +id: 7B9Qlcx2XMGxWj9OB5Xl8n +status: PUBLISHED +createdAt: 2023-09-08T17:54:13.642Z +updatedAt: 2023-09-08T17:54:14.220Z +publishedAt: 2023-09-08T17:54:14.220Z +firstPublishedAt: 2023-09-08T17:54:14.220Z +contentType: knownIssue +productTeam: Pricing & Promotions +author: 2mXZkbi0oi061KicTExNjo +tag: Pricing & Promotions +slug: la-api-de-uso-de-cupones-get-no-muestra-varios-pedidos-del-mismo-cupon +locale: es +kiStatus: Backlog +internalReference: 326662 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + + +La API de uso de cupones GET https://developers.vtex.com/vtex-rest-api/reference/catalog-api-overview no está listando actualmente todos los pedidos cerrados en los que se utilizó este cupón, está listando total-1 + + + +## + +## Simulación + + +1) Cierre dos pedidos distintos con el mismo cupón. + +2) Obtener los datos de uso de este cupón https://developers.vtex.com/vtex-rest-api/reference/coupons#getusage + +3) Se listará el total menos un pedido. + + + +## + +## Workaround + + +n/a + diff --git a/docs/known-issues/es/get-matched-offers-list-api-not-working-properly.md b/docs/known-issues/es/get-matched-offers-list-api-not-working-properly.md index e64a8b6dc..60ae513c0 100644 --- a/docs/known-issues/es/get-matched-offers-list-api-not-working-properly.md +++ b/docs/known-issues/es/get-matched-offers-list-api-not-working-properly.md @@ -3,8 +3,8 @@ title: 'La API de la lista de ofertas coincidentes no funciona correctamente' id: 7mxrjTDYB8yLeKmQkB5D9h status: PUBLISHED createdAt: 2022-03-31T13:49:41.374Z -updatedAt: 2022-11-25T22:00:46.842Z -publishedAt: 2022-11-25T22:00:46.842Z +updatedAt: 2024-07-01T18:48:12.526Z +publishedAt: 2024-07-01T18:48:12.526Z firstPublishedAt: 2022-03-31T13:49:42.277Z contentType: knownIssue productTeam: Marketplace @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Marketplace slug: la-api-de-la-lista-de-ofertas-coincidentes-no-funciona-correctamente locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 553456 --- diff --git a/docs/known-issues/es/get-product-by-refid-returning-null-when-not-found.md b/docs/known-issues/es/get-product-by-refid-returning-null-when-not-found.md index b89d36f6f..2671bb99b 100644 --- a/docs/known-issues/es/get-product-by-refid-returning-null-when-not-found.md +++ b/docs/known-issues/es/get-product-by-refid-returning-null-when-not-found.md @@ -3,8 +3,8 @@ title: 'GET Product by Refid Devuelve "Null" cuando no se encuentra' id: 6yiM9gJT5DB77pZSBNfGZ3 status: PUBLISHED createdAt: 2023-05-16T19:35:46.743Z -updatedAt: 2023-05-16T19:35:47.468Z -publishedAt: 2023-05-16T19:35:47.468Z +updatedAt: 2024-07-01T18:49:03.498Z +publishedAt: 2024-07-01T18:49:03.498Z firstPublishedAt: 2023-05-16T19:35:47.468Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: get-product-by-refid-devuelve-null-cuando-no-se-encuentra locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 826702 --- diff --git a/docs/known-issues/es/get-sku-by-ean-api-returns-only-active-skus.md b/docs/known-issues/es/get-sku-by-ean-api-returns-only-active-skus.md index bf9d6b54f..95a695792 100644 --- a/docs/known-issues/es/get-sku-by-ean-api-returns-only-active-skus.md +++ b/docs/known-issues/es/get-sku-by-ean-api-returns-only-active-skus.md @@ -3,8 +3,8 @@ title: 'La API GET SKU by EAN sólo devuelve las SKU activas' id: 5NiuB1Lgf3CM5kXSSVdfuu status: PUBLISHED createdAt: 2020-03-23T15:10:23.842Z -updatedAt: 2022-11-25T22:00:19.153Z -publishedAt: 2022-11-25T22:00:19.153Z +updatedAt: 2023-10-24T17:25:02.496Z +publishedAt: 2023-10-24T17:25:02.496Z firstPublishedAt: 2020-03-27T19:32:53.914Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: la-api-get-sku-by-ean-solo-devuelve-las-sku-activas locale: es -kiStatus: Backlog +kiStatus: Fixed internalReference: 699007 --- diff --git a/docs/known-issues/es/getcurrentproductwithvariations-function-from-vtexjs-brings-data-from-component-sku-and-not-from-kit-sku.md b/docs/known-issues/es/getcurrentproductwithvariations-function-from-vtexjs-brings-data-from-component-sku-and-not-from-kit-sku.md index b0ae47ab0..7949912b3 100644 --- a/docs/known-issues/es/getcurrentproductwithvariations-function-from-vtexjs-brings-data-from-component-sku-and-not-from-kit-sku.md +++ b/docs/known-issues/es/getcurrentproductwithvariations-function-from-vtexjs-brings-data-from-component-sku-and-not-from-kit-sku.md @@ -3,8 +3,8 @@ title: 'La función getCurrentProductWithVariations de VTEX.js trae los datos de id: 1m1bMbNXZVpQo9bQG1iSjn status: PUBLISHED createdAt: 2022-03-16T16:35:51.214Z -updatedAt: 2022-11-25T22:10:09.849Z -publishedAt: 2022-11-25T22:10:09.849Z +updatedAt: 2024-02-16T20:24:03.691Z +publishedAt: 2024-02-16T20:24:03.691Z firstPublishedAt: 2022-03-16T16:35:51.652Z contentType: knownIssue productTeam: Portal @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Portal slug: la-funcion-getcurrentproductwithvariations-de-vtexjs-trae-los-datos-del-sku-del-componente-y-no-del-sku-del-kit locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 324416 --- diff --git a/docs/known-issues/es/gift-card-creation-error-via-admin.md b/docs/known-issues/es/gift-card-creation-error-via-admin.md new file mode 100644 index 000000000..e4ac565e9 --- /dev/null +++ b/docs/known-issues/es/gift-card-creation-error-via-admin.md @@ -0,0 +1,50 @@ +--- +title: 'Error de creación de tarjeta regalo vía admin' +id: 6GUhpZbxYr0wTIuqN3S95A +status: PUBLISHED +createdAt: 2024-02-21T22:45:26.869Z +updatedAt: 2024-02-21T22:45:27.647Z +publishedAt: 2024-02-21T22:45:27.647Z +firstPublishedAt: 2024-02-21T22:45:27.647Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: error-de-creacion-de-tarjeta-regalo-via-admin +locale: es +kiStatus: Backlog +internalReference: 986327 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Algunas cuentas no podrán crear una Tarjeta Regalo por primera vez vía admin, el mensaje de abajo aparecerá en la pantalla: + +Algo salió mal +Error al conectar con el servidor. +Por favor, vuelva a nuestra tienda en unos momentos. + + +## + +## Simulación + + +Después de rellenar toda la información de la tarjeta regalo y pulsar el botón "Guardar", los usuarios verán el mensaje de error mencionado anteriormente. + + + +## Workaround + + +Si la primera tarjeta regalo se crea a través de la API, el error dejará de producirse y los comerciantes podrán crear tarjetas regalo a través del administrador con normalidad. + + + + + diff --git a/docs/known-issues/es/gift-card-expiration-date-does-not-match-with-the-date-chosen-when-it-was-created.md b/docs/known-issues/es/gift-card-expiration-date-does-not-match-with-the-date-chosen-when-it-was-created.md index 02d758f9d..cd6ab6fa5 100644 --- a/docs/known-issues/es/gift-card-expiration-date-does-not-match-with-the-date-chosen-when-it-was-created.md +++ b/docs/known-issues/es/gift-card-expiration-date-does-not-match-with-the-date-chosen-when-it-was-created.md @@ -3,8 +3,8 @@ title: 'La fecha de caducidad de la tarjeta regalo no coincide con la fecha eleg id: 57GeuSubkdDkQNwzL3nmup status: PUBLISHED createdAt: 2022-03-27T14:08:35.577Z -updatedAt: 2022-11-25T22:07:21.976Z -publishedAt: 2022-11-25T22:07:21.976Z +updatedAt: 2024-07-01T18:48:00.399Z +publishedAt: 2024-07-01T18:48:00.399Z firstPublishedAt: 2022-03-27T14:08:36.056Z contentType: knownIssue productTeam: Payments @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Payments slug: la-fecha-de-caducidad-de-la-tarjeta-regalo-no-coincide-con-la-fecha-elegida-al-crearla locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 378436 --- diff --git a/docs/known-issues/es/gift-card-hub-accepts-invalidempty-id-in-response-to-create-transaction.md b/docs/known-issues/es/gift-card-hub-accepts-invalidempty-id-in-response-to-create-transaction.md new file mode 100644 index 000000000..11f48ed47 --- /dev/null +++ b/docs/known-issues/es/gift-card-hub-accepts-invalidempty-id-in-response-to-create-transaction.md @@ -0,0 +1,45 @@ +--- +title: 'El HUB de la tarjeta regalo acepta un ID no válido/vacío como respuesta para crear una transacción.' +id: 3ODSXijmpvkk55FUqMcGvQ +status: PUBLISHED +createdAt: 2023-07-05T12:50:36.661Z +updatedAt: 2023-07-05T12:51:07.938Z +publishedAt: 2023-07-05T12:51:07.938Z +firstPublishedAt: 2023-07-05T12:50:37.274Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: el-hub-de-la-tarjeta-regalo-acepta-un-id-no-validovacio-como-respuesta-para-crear-una-transaccion +locale: es +kiStatus: Backlog +internalReference: 855864 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +La documentación de nuestro protocolo para proveedores de tarjetas regalo especifica que la API de creación de transacciones debe incluir un ID válido en la respuesta. Sin embargo, la implementación actual del protocolo permite a los proveedores responder a esta solicitud con un ID vacío o no válido. Como resultado, al intentar liquidar el pago, la transacción se bloquea porque falta el ID requerido. Esto provoca que se lance un error y que la transacción se quede atascada en el proceso. + + + +## Simulación + + +Responder a la llamada de crear transacción con un ID no válido e intentar finalizar una transacción. + + + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/es/gift-card-hub-is-adding-an-extra-backslash-when-calling-providers.md b/docs/known-issues/es/gift-card-hub-is-adding-an-extra-backslash-when-calling-providers.md index f7362076a..ec14102eb 100644 --- a/docs/known-issues/es/gift-card-hub-is-adding-an-extra-backslash-when-calling-providers.md +++ b/docs/known-issues/es/gift-card-hub-is-adding-an-extra-backslash-when-calling-providers.md @@ -3,8 +3,8 @@ title: 'Gift Card hub está añadiendo una barra invertida extra ("/") al llamar id: 2ZstMKKGUbrdXGuhS2Rr1f status: PUBLISHED createdAt: 2022-09-30T21:07:47.856Z -updatedAt: 2022-11-25T22:04:08.181Z -publishedAt: 2022-11-25T22:04:08.181Z +updatedAt: 2024-02-16T20:24:58.109Z +publishedAt: 2024-02-16T20:24:58.109Z firstPublishedAt: 2022-09-30T21:07:48.985Z contentType: knownIssue productTeam: Payments @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Payments slug: gift-card-hub-esta-anadiendo-una-barra-invertida-extra-al-llamar-a-los-proveedores locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 669575 --- diff --git a/docs/known-issues/es/gift-card-it-does-not-return-fields-caption-and-relationname-when-we-make-a-get-request.md b/docs/known-issues/es/gift-card-it-does-not-return-fields-caption-and-relationname-when-we-make-a-get-request.md new file mode 100644 index 000000000..3052fe59e --- /dev/null +++ b/docs/known-issues/es/gift-card-it-does-not-return-fields-caption-and-relationname-when-we-make-a-get-request.md @@ -0,0 +1,46 @@ +--- +title: 'Tarjeta regalo - No devuelve los campos "caption" y "relationName" cuando hacemos una petición get.' +id: 2nh2Cc3Hc2Zm0b1INtwDep +status: PUBLISHED +createdAt: 2023-06-23T19:33:35.774Z +updatedAt: 2024-02-16T20:25:03.806Z +publishedAt: 2024-02-16T20:25:03.806Z +firstPublishedAt: 2023-06-23T19:33:36.777Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: tarjeta-regalo-no-devuelve-los-campos-caption-y-relationname-cuando-hacemos-una-peticion-get +locale: es +kiStatus: No Fix +internalReference: 428725 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Cuando se ejecuta el método GET para una tarjeta regalo existente, no devuelve el campo "caption" ni el campo "relationName" aunque estos parámetros tengan valor. + + +## + +## Simulación + + +Realice una solicitud get en la API: https://developers.vtex.com/vtex-rest-api/reference/gift-card#getgiftcardbyid + + + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/es/gift-items-throws-a-generic-exception-if-it-has-no-price.md b/docs/known-issues/es/gift-items-throws-a-generic-exception-if-it-has-no-price.md index 195b945e1..0a602b918 100644 --- a/docs/known-issues/es/gift-items-throws-a-generic-exception-if-it-has-no-price.md +++ b/docs/known-issues/es/gift-items-throws-a-generic-exception-if-it-has-no-price.md @@ -3,8 +3,8 @@ title: 'Los artículos de regalo lanzan una excepción genérica si no tienen pr id: 7Jw1Nihqp3Sg2ecg7R9IEt status: PUBLISHED createdAt: 2022-05-12T14:52:18.546Z -updatedAt: 2022-11-25T21:51:44.617Z -publishedAt: 2022-11-25T21:51:44.617Z +updatedAt: 2024-02-16T20:27:57.698Z +publishedAt: 2024-02-16T20:27:57.698Z firstPublishedAt: 2022-05-12T14:52:18.968Z contentType: knownIssue productTeam: Checkout @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Checkout slug: los-articulos-de-regalo-lanzan-una-excepcion-generica-si-no-tienen-precio locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 510490 --- diff --git a/docs/known-issues/es/gift-promotions-not-working-as-expected-when-acting-alongside-other-gift-promotion.md b/docs/known-issues/es/gift-promotions-not-working-as-expected-when-acting-alongside-other-gift-promotion.md index 5fdd9da74..1364b3598 100644 --- a/docs/known-issues/es/gift-promotions-not-working-as-expected-when-acting-alongside-other-gift-promotion.md +++ b/docs/known-issues/es/gift-promotions-not-working-as-expected-when-acting-alongside-other-gift-promotion.md @@ -3,8 +3,8 @@ title: 'Las promociones de regalo no funcionan como se esperaba cuando actúan j id: 7p037qcaXYMYKC3kJPztc3 status: PUBLISHED createdAt: 2023-01-09T21:08:49.800Z -updatedAt: 2023-01-09T21:08:50.899Z -publishedAt: 2023-01-09T21:08:50.899Z +updatedAt: 2024-02-16T20:23:54.228Z +publishedAt: 2024-02-16T20:23:54.228Z firstPublishedAt: 2023-01-09T21:08:50.899Z contentType: knownIssue productTeam: Pricing & Promotions @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Pricing & Promotions slug: las-promociones-de-regalo-no-funcionan-como-se-esperaba-cuando-actuan-junto-a-otra-promocion-de-regalo locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 729980 --- diff --git a/docs/known-issues/es/giftcard-rechargeable-configuration-does-not-work-when-trying-to-add-credit-to-the-gift-card-through-api.md b/docs/known-issues/es/giftcard-rechargeable-configuration-does-not-work-when-trying-to-add-credit-to-the-gift-card-through-api.md index be1399755..f7969e4c4 100644 --- a/docs/known-issues/es/giftcard-rechargeable-configuration-does-not-work-when-trying-to-add-credit-to-the-gift-card-through-api.md +++ b/docs/known-issues/es/giftcard-rechargeable-configuration-does-not-work-when-trying-to-add-credit-to-the-gift-card-through-api.md @@ -3,8 +3,8 @@ title: 'La configuración de la tarjeta de regalo recargable no funciona cuando id: 3MXPd85Km51KpO4FNPqlDf status: PUBLISHED createdAt: 2022-05-23T14:21:10.608Z -updatedAt: 2022-11-25T22:05:59.003Z -publishedAt: 2022-11-25T22:05:59.003Z +updatedAt: 2024-02-16T20:25:54.496Z +publishedAt: 2024-02-16T20:25:54.496Z firstPublishedAt: 2022-05-23T14:21:11.126Z contentType: knownIssue productTeam: Payments @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Payments slug: la-configuracion-de-la-tarjeta-de-regalo-recargable-no-funciona-cuando-se-intenta-anadir-credito-a-la-tarjeta-de-regalo-a-traves-de-la-api locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 583669 --- diff --git a/docs/known-issues/es/giftlist-data-de-evento-salva-na-ui-nao-e-a-mesma-que-reflete-no-bd.md b/docs/known-issues/es/giftlist-data-de-evento-salva-na-ui-nao-e-a-mesma-que-reflete-no-bd.md index a761ea121..32741e738 100644 --- a/docs/known-issues/es/giftlist-data-de-evento-salva-na-ui-nao-e-a-mesma-que-reflete-no-bd.md +++ b/docs/known-issues/es/giftlist-data-de-evento-salva-na-ui-nao-e-a-mesma-que-reflete-no-bd.md @@ -3,8 +3,8 @@ title: '[Giftlist] La fecha del evento guardada en la UI no es la misma que se r id: 6PUBzRdtno8ypsPMg97B6K status: PUBLISHED createdAt: 2022-07-25T17:45:12.568Z -updatedAt: 2022-11-25T21:42:07.374Z -publishedAt: 2022-11-25T21:42:07.374Z +updatedAt: 2024-02-16T20:28:47.100Z +publishedAt: 2024-02-16T20:28:47.100Z firstPublishedAt: 2022-07-25T17:45:13.009Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: giftlist-la-fecha-del-evento-guardada-en-la-ui-no-es-la-misma-que-se-refleja-en-la-bd locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 402134 --- diff --git a/docs/known-issues/es/global-categories-in-catalog-outdated-compared-to-google.md b/docs/known-issues/es/global-categories-in-catalog-outdated-compared-to-google.md index 24c12efbf..b05f242a4 100644 --- a/docs/known-issues/es/global-categories-in-catalog-outdated-compared-to-google.md +++ b/docs/known-issues/es/global-categories-in-catalog-outdated-compared-to-google.md @@ -3,8 +3,8 @@ title: 'Categorías globales del catálogo obsoletas en comparación con Google' id: 4vH5NRdMsuZmOohdHFn16H status: PUBLISHED createdAt: 2023-02-14T19:42:08.121Z -updatedAt: 2023-02-14T19:42:08.712Z -publishedAt: 2023-02-14T19:42:08.712Z +updatedAt: 2024-07-01T18:48:52.824Z +publishedAt: 2024-07-01T18:48:52.824Z firstPublishedAt: 2023-02-14T19:42:08.712Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: categorias-globales-del-catalogo-obsoletas-en-comparacion-con-google locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 754062 --- diff --git a/docs/known-issues/es/google-customer-reviews-component-iframe-has-inconsistent-rendering.md b/docs/known-issues/es/google-customer-reviews-component-iframe-has-inconsistent-rendering.md new file mode 100644 index 000000000..b6360748a --- /dev/null +++ b/docs/known-issues/es/google-customer-reviews-component-iframe-has-inconsistent-rendering.md @@ -0,0 +1,49 @@ +--- +title: 'El componente iframe de Google Customer Reviews no se muestra correctamente' +id: 7BDB9yYv3ZHbhE4ExCXgZK +status: PUBLISHED +createdAt: 2023-12-22T17:55:39.082Z +updatedAt: 2024-02-16T20:25:48.248Z +publishedAt: 2024-02-16T20:25:48.248Z +firstPublishedAt: 2023-12-22T17:55:39.764Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: el-componente-iframe-de-google-customer-reviews-no-se-muestra-correctamente +locale: es +kiStatus: No Fix +internalReference: 578443 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +El iframe, responsable de la insignia de Opiniones de clientes de Google, tiene una representación incoherente dentro del elemento div del componente Opiniones de clientes de Google. + +Opiniones de clientes de Google: +https://developers.vtex.com/vtex-developer-docs/docs/vtex-google-customer-reviews + + +## + +## Simulación + + +En una cuenta que utiliza el componente Google Customer Reviews, al abrir la pestaña Elemento en el inspector del navegador, se puede ver siempre el div Google Customer Review, pero, a veces, el elemento está vacío, sin el iframe de Google. + + + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/es/group-by-delivery-method-on-sales-performance-not-working-as-expected.md b/docs/known-issues/es/group-by-delivery-method-on-sales-performance-not-working-as-expected.md index fce154a40..ef92fbd8b 100644 --- a/docs/known-issues/es/group-by-delivery-method-on-sales-performance-not-working-as-expected.md +++ b/docs/known-issues/es/group-by-delivery-method-on-sales-performance-not-working-as-expected.md @@ -3,8 +3,8 @@ title: ' La agrupación por método de entrega en el rendimiento de las ventas n id: 8zHND5pzrt0mrIrb061Zq status: PUBLISHED createdAt: 2022-11-30T19:02:13.548Z -updatedAt: 2022-12-01T22:14:52.118Z -publishedAt: 2022-12-01T22:14:52.118Z +updatedAt: 2024-02-16T20:25:12.853Z +publishedAt: 2024-02-16T20:25:12.853Z firstPublishedAt: 2022-11-30T19:02:13.994Z contentType: knownIssue productTeam: Analytics @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Analytics slug: la-agrupacion-por-metodo-de-entrega-en-el-rendimiento-de-las-ventas-no-funciona-como-se-esperaba locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 639294 --- diff --git a/docs/known-issues/es/headless-cms-ignores-array-validation-settings.md b/docs/known-issues/es/headless-cms-ignores-array-validation-settings.md new file mode 100644 index 000000000..df225fcea --- /dev/null +++ b/docs/known-issues/es/headless-cms-ignores-array-validation-settings.md @@ -0,0 +1,51 @@ +--- +title: 'Headless CMS ignora la configuración de validación de matrices' +id: 1szfagZFJHmevSWDTyd45e +status: PUBLISHED +createdAt: 2024-06-07T14:22:41.366Z +updatedAt: 2024-06-07T14:22:41.992Z +publishedAt: 2024-06-07T14:22:41.992Z +firstPublishedAt: 2024-06-07T14:22:41.992Z +contentType: knownIssue +productTeam: CMS +author: 2mXZkbi0oi061KicTExNjo +tag: CMS +slug: headless-cms-ignora-la-configuracion-de-validacion-de-matrices +locale: es +kiStatus: Backlog +internalReference: 1046372 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Cuando se intentan configurar reglas de validación de arrays en Headless CMS, como elementos de arrays mínimos y máximos, los errores de validación no se muestran al usuario y es posible guardar el esquema sin pasar la validación. + +El escenario esperado sería bloquear la pantalla y mostrar un mensaje como: + + "keyword": "minItems", "message": "NO debe tener menos de 3 elementos", + + + +## + +## Simulación + + +Prueba a añadir una sección que tenga una regla de validación. Si no respetas la validación el hCMS te dejará publicar el contenido normalmente. + + + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/es/image-format-as-jpg-or-png-do-not-work-on-seller-portal-catalog.md b/docs/known-issues/es/image-format-as-jpg-or-png-do-not-work-on-seller-portal-catalog.md new file mode 100644 index 000000000..dfb1c301e --- /dev/null +++ b/docs/known-issues/es/image-format-as-jpg-or-png-do-not-work-on-seller-portal-catalog.md @@ -0,0 +1,50 @@ +--- +title: 'Los formatos de imagen JPG o PNG no funcionan en el catálogo del portal del vendedor.' +id: 19s9bGcpNsOkIkA0iGkWRi +status: PUBLISHED +createdAt: 2024-04-22T12:41:43.272Z +updatedAt: 2024-04-22T12:41:44.252Z +publishedAt: 2024-04-22T12:41:44.252Z +firstPublishedAt: 2024-04-22T12:41:44.252Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: los-formatos-de-imagen-jpg-o-png-no-funcionan-en-el-catalogo-del-portal-del-vendedor +locale: es +kiStatus: Backlog +internalReference: 1020505 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Al intentar crear un producto con un formato de imagen establecido como JPG o PNG, el producto se crea con una imagen rota. Este comportamiento no ocurre si el formato se establece como jpg o png (sin capslock). + + +## + +## Simulación + + + +1. Crear un producto en una cuenta del portal del vendedor +2. Importar una imagen con formato JPG o PNG +3. Guardar el producto +4. Compruebe que la imagen se rompe en la interfaz de usuario si abre el producto creado. + + + +## Workaround + + +Importe imágenes con formato jpg o png (minúsculas). + + + + + diff --git a/docs/known-issues/es/impersonation-is-ignored-after-one-purchase-is-completed.md b/docs/known-issues/es/impersonation-is-ignored-after-one-purchase-is-completed.md new file mode 100644 index 000000000..f43f8c797 --- /dev/null +++ b/docs/known-issues/es/impersonation-is-ignored-after-one-purchase-is-completed.md @@ -0,0 +1,51 @@ +--- +title: 'La suplantación de identidad se ignora después de completar una compra' +id: 4mHKOlwaLwfIEf8HFh4y4Y +status: PUBLISHED +createdAt: 2024-03-20T20:10:26.200Z +updatedAt: 2024-03-20T20:10:27.029Z +publishedAt: 2024-03-20T20:10:27.029Z +firstPublishedAt: 2024-03-20T20:10:27.029Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: la-suplantacion-de-identidad-se-ignora-despues-de-completar-una-compra +locale: es +kiStatus: Backlog +internalReference: 1003545 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Cuando un operador del centro de llamadas se hace pasar por un comprador, completa una compra y es enviado a la página orderPlaced, se generará un nuevo orderForm. + +Este nuevo orderForm tendrá su clientProfileData adjunto con el email del operador del call center en lugar del comprador suplantado, aunque los datos de suplantación se persisten normalmente dentro de la Sesión. + + +## + +## Simulación + + + +1. Inicie sesión en el entorno myvtex como operador de un centro de llamadas. +2. Hacerse pasar por un comprador y completar una compra. +3. Después, mientras sigue suplantando al usuario, inicie una nueva compra, y observe como los datos del carrito contendrán el email de su operador de call center dentro de clientProfileData. + + + +## Workaround + + +Si necesita crear más de un pedido para el mismo comprador, asegúrese de volver a realizar el proceso de suplantación entre pedidos. + + + + + diff --git a/docs/known-issues/es/impersonation-user-widget-not-shown-if-showmodal-is-enabled.md b/docs/known-issues/es/impersonation-user-widget-not-shown-if-showmodal-is-enabled.md new file mode 100644 index 000000000..d67a05fea --- /dev/null +++ b/docs/known-issues/es/impersonation-user-widget-not-shown-if-showmodal-is-enabled.md @@ -0,0 +1,47 @@ +--- +title: 'Widget de suplantación de usuario no se muestra si showModal está activado' +id: 19IHgjxPOEFC6HsAc5FD96 +status: PUBLISHED +createdAt: 2024-06-03T15:55:49.797Z +updatedAt: 2024-06-03T15:55:50.539Z +publishedAt: 2024-06-03T15:55:50.539Z +firstPublishedAt: 2024-06-03T15:55:50.539Z +contentType: knownIssue +productTeam: B2B +author: 2mXZkbi0oi061KicTExNjo +tag: B2B +slug: widget-de-suplantacion-de-usuario-no-se-muestra-si-showmodal-esta-activado +locale: es +kiStatus: Backlog +internalReference: 1043039 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Después de suplantar otro email, se espera que se muestre un botón "Detener suplantación", pero cuando el `showModal` está habilitado, no se muestra. + + +## + +## Simulación + + + +- Activa "Usar modal para cambiar de empresa" en la configuración de Organizaciones B2B; +- Inicie sesión y suplante otro correo electrónico. + + + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/es/import-collection-only-accepts-the-order-of-products-if-import-is-made-based-on-skuid.md b/docs/known-issues/es/import-collection-only-accepts-the-order-of-products-if-import-is-made-based-on-skuid.md new file mode 100644 index 000000000..50ffc468f --- /dev/null +++ b/docs/known-issues/es/import-collection-only-accepts-the-order-of-products-if-import-is-made-based-on-skuid.md @@ -0,0 +1,52 @@ +--- +title: 'La colección de importación sólo acepta el orden de los productos si la importación se realiza basándose en "skuId"' +id: 7vXi2bDVyGHSMLluQi2ZWZ +status: PUBLISHED +createdAt: 2023-12-15T16:35:11.545Z +updatedAt: 2023-12-21T18:55:17.090Z +publishedAt: 2023-12-21T18:55:17.090Z +firstPublishedAt: 2023-12-15T16:35:12.450Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: la-coleccion-de-importacion-solo-acepta-el-orden-de-los-productos-si-la-importacion-se-realiza-basandose-en-skuid +locale: es +kiStatus: Fixed +internalReference: 953862 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Al importar una hoja de cálculo de productos a una colección, el usuario puede elegir seleccionar los productos por "skuId", "productId", "skuRefId" o "productRefId". + +Sin embargo, el orden de los productos en la colección sólo se respeta cuando la hoja de cálculo utiliza "skuId". + + +## + +## Simulación + + + +1. Crear una nueva colección; +2. Utilizar hoja de cálculo de importación para añadir productos; +3. Elija un campo distinto de "skuId" para rellenar la hoja de cálculo; +4. 4. Compruebe que el orden de los productos en las colecciones es diferente del orden en la hoja de cálculo. + + + +## Workaround + + +Utiliza la columna "skuId" para rellenar la hoja de cálculo. + + + + + diff --git a/docs/known-issues/es/in-some-cases-where-there-is-a-discount-on-the-order-we-have-a-discrepancy-in-the-total-value-of-the-items-to-invoice-field-in-the-order-ui.md b/docs/known-issues/es/in-some-cases-where-there-is-a-discount-on-the-order-we-have-a-discrepancy-in-the-total-value-of-the-items-to-invoice-field-in-the-order-ui.md new file mode 100644 index 000000000..bb477a539 --- /dev/null +++ b/docs/known-issues/es/in-some-cases-where-there-is-a-discount-on-the-order-we-have-a-discrepancy-in-the-total-value-of-the-items-to-invoice-field-in-the-order-ui.md @@ -0,0 +1,48 @@ +--- +title: 'En algunos casos en los que hay un descuento en el pedido, tenemos una discrepancia en el valor total del campo Artículos a facturar en la interfaz de usuario del pedido.' +id: 20xiOKxpvdCODmDJDKunST +status: PUBLISHED +createdAt: 2024-05-06T20:17:01.162Z +updatedAt: 2024-05-06T20:17:01.968Z +publishedAt: 2024-05-06T20:17:01.968Z +firstPublishedAt: 2024-05-06T20:17:01.968Z +contentType: knownIssue +productTeam: Order Management +author: 2mXZkbi0oi061KicTExNjo +tag: Order Management +slug: en-algunos-casos-en-los-que-hay-un-descuento-en-el-pedido-tenemos-una-discrepancia-en-el-valor-total-del-campo-articulos-a-facturar-en-la-interfaz-de-usuario-del-pedido +locale: es +kiStatus: Backlog +internalReference: 1028210 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Se ha detectado que en algunos pedidos en los que existe un descuento asociado a uno o varios artículos, podemos tener una discrepancia en el valor total del campo "artículos a facturar" en la interfaz de usuario del pedido, ya que el cálculo de este campo tiene en cuenta el parámetro "precioVenta", en lugar del parámetro "precioDefiniciones". Por lo tanto, es posible notar diferencias de 0,01 o un poco más del valor total del pedido. + +Hacemos hincapié en que este campo es ilustrativo, ya que el campo principal es el valor total (importe) del pedido y NO hay discrepancias en este campo. + + +## + +## Simulación + + +No es posible simular este escenario. + + + +## Workaround + + +No sería una solución, sólo un consejo para facturar el pedido con el importe total, informado en el campo "importe", o en el caso de facturas parciales, informar del valor del artículo(s). + + + + + diff --git a/docs/known-issues/es/in-the-partial-return-the-tax-values-in-the-ui-appear-the-total.md b/docs/known-issues/es/in-the-partial-return-the-tax-values-in-the-ui-appear-the-total.md index f1925b56b..3a10753c9 100644 --- a/docs/known-issues/es/in-the-partial-return-the-tax-values-in-the-ui-appear-the-total.md +++ b/docs/known-issues/es/in-the-partial-return-the-tax-values-in-the-ui-appear-the-total.md @@ -3,8 +3,8 @@ title: 'En la declaración parcial, los valores de los impuestos en la UI aparec id: 2I5a9hwrUo6s1htxOg8H1U status: PUBLISHED createdAt: 2022-04-11T13:15:06.455Z -updatedAt: 2022-11-25T22:03:40.667Z -publishedAt: 2022-11-25T22:03:40.667Z +updatedAt: 2024-02-16T20:28:35.114Z +publishedAt: 2024-02-16T20:28:35.114Z firstPublishedAt: 2022-04-11T13:15:07.028Z contentType: knownIssue productTeam: Order Management @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Order Management slug: en-la-declaracion-parcial-los-valores-de-los-impuestos-en-la-ui-aparecen-el-total locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 559458 --- diff --git a/docs/known-issues/es/inability-to-make-partial-cancellation-with-mercadopagov1.md b/docs/known-issues/es/inability-to-make-partial-cancellation-with-mercadopagov1.md index 1f257abf0..77985d083 100644 --- a/docs/known-issues/es/inability-to-make-partial-cancellation-with-mercadopagov1.md +++ b/docs/known-issues/es/inability-to-make-partial-cancellation-with-mercadopagov1.md @@ -3,8 +3,8 @@ title: 'Imposibilidad de realizar una cancelación parcial con MercadoPagoV1' id: 59aimeqhjGVOVkP9f6A9ls status: PUBLISHED createdAt: 2022-06-28T16:44:19.059Z -updatedAt: 2022-11-25T22:06:36.432Z -publishedAt: 2022-11-25T22:06:36.432Z +updatedAt: 2024-02-16T20:30:01.307Z +publishedAt: 2024-02-16T20:30:01.307Z firstPublishedAt: 2022-06-28T16:44:19.331Z contentType: knownIssue productTeam: Payments @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Payments slug: imposibilidad-de-realizar-una-cancelacion-parcial-con-mercadopagov1 locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 286738 --- diff --git a/docs/known-issues/es/inability-to-use-two-or-more-different-paypal-credentials-for-the-same-account.md b/docs/known-issues/es/inability-to-use-two-or-more-different-paypal-credentials-for-the-same-account.md index 1726fcfab..99b1de843 100644 --- a/docs/known-issues/es/inability-to-use-two-or-more-different-paypal-credentials-for-the-same-account.md +++ b/docs/known-issues/es/inability-to-use-two-or-more-different-paypal-credentials-for-the-same-account.md @@ -3,8 +3,8 @@ title: 'Imposibilidad de utilizar dos o más credenciales de PayPal diferentes p id: 3cVh2SbvToH8yGOOYcWgDB status: PUBLISHED createdAt: 2022-03-03T18:39:24.442Z -updatedAt: 2022-11-25T22:05:45.390Z -publishedAt: 2022-11-25T22:05:45.390Z +updatedAt: 2024-02-16T20:25:01.876Z +publishedAt: 2024-02-16T20:25:01.876Z firstPublishedAt: 2022-03-03T18:39:25.004Z contentType: knownIssue productTeam: Payments @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Payments slug: imposibilidad-de-utilizar-dos-o-mas-credenciales-de-paypal-diferentes-para-la-misma-cuenta locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 459704 --- @@ -23,15 +23,15 @@ internalReference: 459704 -Cuando el cliente registra dos afiliaciones diferentes en la misma cuenta utilizando PayPalPlus, la plataforma no actualiza la caché para cuando hay un cambio en una regla de pago, es decir, sólo es posible utilizar una credencial por cuenta. - +Cuando el usuario registra dos afiliaciones diferentes en la misma cuenta utilizando PayPalPlus, la plataforma no actualiza la caché para cuando se produce un cambio en una regla de pago, es decir, sólo es posible utilizar una credencial por cuenta. +## ## Simulación -Registre dos afiliaciones diferentes con credenciales distintas y cree reglas que tengan en cuenta estas dos afiliaciones. +Registre dos afiliaciones diferentes con credenciales diferentes y cree reglas teniendo en cuenta estas dos afiliaciones. Cierra dos compras, cada una con una de las reglas, y en el payload de la transacción puedes ver que a pesar de introducir las reglas correctas, el merchant_id (identificación de la cuenta en la que caerá el dinero) es el mismo. @@ -39,5 +39,9 @@ Cierra dos compras, cada una con una de las reglas, y en el payload de la transa ## Workaround -No hay ninguna solución +N/A + + + + diff --git a/docs/known-issues/es/incomplete-transactions-appearing-with-brazilian-currency.md b/docs/known-issues/es/incomplete-transactions-appearing-with-brazilian-currency.md new file mode 100644 index 000000000..bdc84fb0f --- /dev/null +++ b/docs/known-issues/es/incomplete-transactions-appearing-with-brazilian-currency.md @@ -0,0 +1,47 @@ +--- +title: 'Transacciones incompletas que aparecen con moneda brasileña' +id: 7g0j3FGa5E8kNi9PM3kBOf +status: PUBLISHED +createdAt: 2024-04-01T13:37:35.197Z +updatedAt: 2024-04-01T13:37:36.114Z +publishedAt: 2024-04-01T13:37:36.114Z +firstPublishedAt: 2024-04-01T13:37:36.114Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: transacciones-incompletas-que-aparecen-con-moneda-brasilena +locale: es +kiStatus: Backlog +internalReference: 1007953 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Transacciones incompletas (cliente "Sin nombre") pueden aparecer en la sección de Transacciones con moneda R$, estos son resultado de un error de creación (los datos de pago no fueron enviados) pero las órdenes son creadas correctamente en moneda local. + +Como estas transacciones ya están perdidas no hay impacto operacional (error visual). + + + +## Simulación + + +Al finalizar un pago en checkout se puede recargar la página para "romper" el proceso y comprobar en UI si ha fallado la creación de la transacción completa (buscando la de "Sin nombre"). + + + +## Workaround + + +NA + + + + + diff --git a/docs/known-issues/es/inconsistency-in-the-quantity-of-items-with-assembly-options-in-the-cart.md b/docs/known-issues/es/inconsistency-in-the-quantity-of-items-with-assembly-options-in-the-cart.md index e44582555..376a30e8e 100644 --- a/docs/known-issues/es/inconsistency-in-the-quantity-of-items-with-assembly-options-in-the-cart.md +++ b/docs/known-issues/es/inconsistency-in-the-quantity-of-items-with-assembly-options-in-the-cart.md @@ -28,7 +28,7 @@ En los productos con personalización de Assembly options, un ítem principal ti 3. Selecciona el ítem secundario del producto, en la misma cantidad; 4. Revisa los ítems en el carrito. -![KI assembly](https://images.ctfassets.net/alneenqid6w5/1xmOq4gUrxUjJLMMox7WQj/01c933c01f3b6b361b06de22d8160e9a/KI_assembly.png) +![KI assembly](//images.ctfassets.net/alneenqid6w5/1xmOq4gUrxUjJLMMox7WQj/01c933c01f3b6b361b06de22d8160e9a/KI_assembly.png) Observa que el carrito contiene una unidad más del ítem secundario en comparación con el ítem principal. diff --git a/docs/known-issues/es/inconsistency-payment-terms-information-between-cost-center-details-in-my-organization-and-b2b-checkout-settings.md b/docs/known-issues/es/inconsistency-payment-terms-information-between-cost-center-details-in-my-organization-and-b2b-checkout-settings.md new file mode 100644 index 000000000..b94ebbc89 --- /dev/null +++ b/docs/known-issues/es/inconsistency-payment-terms-information-between-cost-center-details-in-my-organization-and-b2b-checkout-settings.md @@ -0,0 +1,47 @@ +--- +title: 'Información de condiciones de pago incoherente entre los detalles del centro de costes en Mi organización y los ajustes de pago B2B.' +id: VB70gSEsPOdTHVi3SPMaB +status: PUBLISHED +createdAt: 2023-06-20T18:29:30.859Z +updatedAt: 2023-07-17T14:34:00.520Z +publishedAt: 2023-07-17T14:34:00.520Z +firstPublishedAt: 2023-06-20T18:29:31.475Z +contentType: knownIssue +productTeam: B2B +author: 2mXZkbi0oi061KicTExNjo +tag: B2B +slug: informacion-de-condiciones-de-pago-incoherente-entre-los-detalles-del-centro-de-costes-en-mi-organizacion-y-los-ajustes-de-pago-b2b +locale: es +kiStatus: Fixed +internalReference: 847340 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Información inconsistente entre los Detalles del Centro de Coste en Mi Organización y los Ajustes de Pago B2B donde Mi Organización muestra un término de pago desactivado, pero el término de pago se sigue mostrando al acceder al pago. + + + +## Simulación + + + +- Acceda a Mi organización en Mi cuenta con un rol de "Administrador de la organización"; +- Haga clic en el Centro de costes; +- En la sección "Condiciones de pago", desactive una condición de pago; +- Acceda a la caja y vaya a Pago; la opción desactivada sigue disponible. + + + +## Workaround + + +N/A + + + diff --git a/docs/known-issues/es/inconsistent-price-when-the-sku-has-unit-multiplier-different-than-1.md b/docs/known-issues/es/inconsistent-price-when-the-sku-has-unit-multiplier-different-than-1.md index 573b0f5a6..ccc91a89b 100644 --- a/docs/known-issues/es/inconsistent-price-when-the-sku-has-unit-multiplier-different-than-1.md +++ b/docs/known-issues/es/inconsistent-price-when-the-sku-has-unit-multiplier-different-than-1.md @@ -1,16 +1,16 @@ --- -title: 'Precio inconsistente cuando el SKU tiene un multiplicador de unidades diferente a 1' +title: 'Precio incoherente cuando la SKU tiene un multiplicador unitario distinto de 1' id: NVtFiuWgptqa2gBEVmpOC status: PUBLISHED createdAt: 2022-09-05T13:05:50.789Z -updatedAt: 2023-02-27T14:22:04.935Z -publishedAt: 2023-02-27T14:22:04.935Z +updatedAt: 2024-02-02T16:50:00.987Z +publishedAt: 2024-02-02T16:50:00.987Z firstPublishedAt: 2022-09-05T13:05:51.613Z contentType: knownIssue productTeam: Store Framework author: 2mXZkbi0oi061KicTExNjo tag: Store Framework -slug: precio-inconsistente-cuando-el-sku-tiene-un-multiplicador-de-unidades-diferente-a-1 +slug: precio-incoherente-cuando-la-sku-tiene-un-multiplicador-unitario-distinto-de-1 locale: es kiStatus: Backlog internalReference: 651102 @@ -23,22 +23,31 @@ internalReference: 651102 -Cuando algún SKU contiene un multiplicador de unidades diferente a 1, en algunas situaciones, el precio devuelto en store-graphql puede tener inconsistencias basadas en la división del precio devuelto desde la API de simulación: +Cuando algún SKU contiene un multiplicador de unidades diferente de 1 (puede ser int como 10 o 100, o float como 0.8, por ejemplo), en algunas situaciones, el precio devuelto en store-graphql puede tener inconsistencias basadas en la división del precio devuelto desde la API de simulación: calculatedSellingPrice / (unitMultiplier * 100) -También se aplica a los valores en cuotas que no consideran el valor del multiplicador unitario y la llamada de simulación envía el valor con el multiplicador unitario que se considera - -Basado en: -https://vtexhelp.zendesk.com/agent/tickets/578022 +Puede aplicarse a todos los valores de precio que utilicen el multiplicador unitario como en los plazos (que no consideran el valor del multiplicador unitario y la llamada de simulación envía el valor con el multiplicador unitario considerado), precio PDP, precio PLP, o carrito. +## ## Simulación +Comprobar la simulación llamada para un producto con multiplicador unitario +Comprobar el precio del producto en una página de búsqueda o utilizando una consulta de búsqueda de productos desde search-graphql +Los precios pueden ser divergentes en céntimos + + +## ## Workaround +N/A + + + + diff --git a/docs/known-issues/es/incorrect-currency-on-payment-form.md b/docs/known-issues/es/incorrect-currency-on-payment-form.md index 54d29ff36..eafcdfc8f 100644 --- a/docs/known-issues/es/incorrect-currency-on-payment-form.md +++ b/docs/known-issues/es/incorrect-currency-on-payment-form.md @@ -3,8 +3,8 @@ title: 'Moneda incorrecta en el formulario de pago' id: 636reFJs0MeHQJO0NlQV7Z status: PUBLISHED createdAt: 2022-03-13T21:29:33.920Z -updatedAt: 2022-11-25T22:05:48.750Z -publishedAt: 2022-11-25T22:05:48.750Z +updatedAt: 2024-02-16T20:27:07.481Z +publishedAt: 2024-02-16T20:27:07.481Z firstPublishedAt: 2022-03-13T21:29:34.493Z contentType: knownIssue productTeam: Payments @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Payments slug: moneda-incorrecta-en-el-formulario-de-pago locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 449286 --- diff --git a/docs/known-issues/es/incorrect-price-update-when-a-promotion-doesnt-apply-the-discount-to-all-the-same-items-in-a-cart.md b/docs/known-issues/es/incorrect-price-update-when-a-promotion-doesnt-apply-the-discount-to-all-the-same-items-in-a-cart.md new file mode 100644 index 000000000..0c763d94f --- /dev/null +++ b/docs/known-issues/es/incorrect-price-update-when-a-promotion-doesnt-apply-the-discount-to-all-the-same-items-in-a-cart.md @@ -0,0 +1,53 @@ +--- +title: 'Actualización incorrecta del precio cuando una promoción no aplica el descuento a todos los mismos artículos de un carrito.' +id: 1nXGR7pKjyc0Rmo0UzMOns +status: PUBLISHED +createdAt: 2024-05-01T20:07:04.369Z +updatedAt: 2024-05-01T20:07:16.339Z +publishedAt: 2024-05-01T20:07:16.339Z +firstPublishedAt: 2024-05-01T20:07:05.363Z +contentType: knownIssue +productTeam: Pricing & Promotions +author: 2mXZkbi0oi061KicTExNjo +tag: Pricing & Promotions +slug: actualizacion-incorrecta-del-precio-cuando-una-promocion-no-aplica-el-descuento-a-todos-los-mismos-articulos-de-un-carrito +locale: es +kiStatus: Backlog +internalReference: 1025539 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Cuando una promoción aplica un descuento a un solo artículo de la misma SKU (por ejemplo, una promoción Más por Menos), si hay una segunda promoción para esa misma SKU, el cálculo del descuento se aplicará a la cantidad ya descontada por la primera promoción - resultando en un descuento menor que el que se aplicaría si la segunda promoción se aplicara al precio inicial de la SKU. + +El problema se produce en la actualización de precios cuando una promoción no aplica el descuento a todos los mismos artículos de un carrito y esto provoca una "división" (dos mismos artículos con precios diferentes). Cuando se aplica la segunda promoción, se aplica al precio incorrecto. + +El fallo no se da por una promoción concreta. + + +## + +## Simulación + + + +- Crear una promoción Más por Menos, aplicando el descuento a un solo artículo de la misma SKU +- Cree una promoción de porcentaje normal para la misma SKU +- En la caja, compruebe que el descuento de la segunda promoción se basa en el valor inferior de la SKU, que ya había sido descontado por la primera promoción. + + + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/es/incorrect-refund-calculation-in-payout-split-value-in-recipients-is-different-than-operation-value.md b/docs/known-issues/es/incorrect-refund-calculation-in-payout-split-value-in-recipients-is-different-than-operation-value.md new file mode 100644 index 000000000..937142821 --- /dev/null +++ b/docs/known-issues/es/incorrect-refund-calculation-in-payout-split-value-in-recipients-is-different-than-operation-value.md @@ -0,0 +1,55 @@ +--- +title: 'Cálculo de reembolso incorrecto en Payout Split - "Valor en destinatarios * es diferente al valor de operación *".' +id: 7Fxtwnntpmi0DrUD5a603W +status: PUBLISHED +createdAt: 2024-07-29T15:07:07.716Z +updatedAt: 2024-07-29T15:07:12.565Z +publishedAt: 2024-07-29T15:07:12.565Z +firstPublishedAt: 2024-07-29T15:07:12.565Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: calculo-de-reembolso-incorrecto-en-payout-split-valor-en-destinatarios-es-diferente-al-valor-de-operacion +locale: es +kiStatus: Backlog +internalReference: 1072285 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Al llamar a un reembolso (en transacciones con división de pago) puede ocurrir el error de abajo con importes divergentes: + +(Ejemplo) + + Vtex.Practices.ExceptionHandling.ValidationException: Value in recipients (45.00) is different than operation value (299.99). at Vtex.PaymentGateway.PaymentSplit.RecipientsBuilder.ValidateRecipientsValue(List`1 recipients, Decimal value)... + + +Tenga en cuenta que este KI es diferente del siguiente (problema de cálculo relacionado con el redondeo - la diferencia de valores es pequeña): + +https://help.vtex.com/en/known-issues/error-in-refund-and-capture-operations-with-payout-split-value-in-recipients-is-different-than-operation-value--3Wo9ltN7Ju0ZqVLAQZcd7m + + +## + +## Simulación + + +Esto parece ocurrir cuando el carrito no tiene productos del mercado pero no hemos podido simular este error. + + + +## Workaround + + +NA, los comerciantes deben solicitar el reembolso manual directamente a la entidad adquirente. + + + + + diff --git a/docs/known-issues/es/incorrect-shippingestimatedate-for-order-fob.md b/docs/known-issues/es/incorrect-shippingestimatedate-for-order-fob.md index d614b173c..3ea7ae513 100644 --- a/docs/known-issues/es/incorrect-shippingestimatedate-for-order-fob.md +++ b/docs/known-issues/es/incorrect-shippingestimatedate-for-order-fob.md @@ -3,8 +3,8 @@ title: 'ShippingEstimateDate incorrecto para el pedido FOB' id: 3WLcrdw0tEdOvlMCYx9uyd status: PUBLISHED createdAt: 2023-01-05T20:26:07.074Z -updatedAt: 2023-01-05T20:26:07.500Z -publishedAt: 2023-01-05T20:26:07.500Z +updatedAt: 2024-02-16T20:23:32.848Z +publishedAt: 2024-02-16T20:23:32.848Z firstPublishedAt: 2023-01-05T20:26:07.500Z contentType: knownIssue productTeam: Checkout @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Checkout slug: shippingestimatedate-incorrecto-para-el-pedido-fob locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 269104 --- diff --git a/docs/known-issues/es/incorrectlacking-indexings-for-accounts-where-the-accountname-is-different-from-the-one-registered-on-the-fulfillmentendpoint.md b/docs/known-issues/es/incorrectlacking-indexings-for-accounts-where-the-accountname-is-different-from-the-one-registered-on-the-fulfillmentendpoint.md new file mode 100644 index 000000000..d1d67cd39 --- /dev/null +++ b/docs/known-issues/es/incorrectlacking-indexings-for-accounts-where-the-accountname-is-different-from-the-one-registered-on-the-fulfillmentendpoint.md @@ -0,0 +1,50 @@ +--- +title: 'Indexaciones incorrectas/faltantes para cuentas en las que el nombre de cuenta es diferente del registrado en el fulfillmentEndpoint.' +id: 3TPRChOVHGpOYVeVo4zGOK +status: PUBLISHED +createdAt: 2024-06-14T16:45:39.257Z +updatedAt: 2024-07-09T16:49:07.942Z +publishedAt: 2024-07-09T16:49:07.942Z +firstPublishedAt: 2024-06-14T16:45:40.852Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: indexaciones-incorrectasfaltantes-para-cuentas-en-las-que-el-nombre-de-cuenta-es-diferente-del-registrado-en-el-fulfillmentendpoint +locale: es +kiStatus: Backlog +internalReference: 1050023 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Actualmente, una cuenta de franquicia puede tener su registro fulFillmentEndpoint diferente de su nombre de cuenta "oficial", lo cual es una práctica común para arquitecturas específicas de vendedor<>marketplace que necesitan múltiples precios y/o stock para distintos canales de venta utilizando la característica de franquicia con múltiples vendedores para la misma franquicia. + +Aunque esta característica funciona en términos de mostrar el contenido necesario para los compradores, cuando los datos relevantes para las ventas, como el precio/existencias, se actualizan para el vendedor principal de una franquicia determinada, las otras cuentas asociadas no se indexan correctamente junto a él, generando una disponibilidad y visualización de precios incoherentes entre los canales de venta de una tienda. + + + +## Simulación + + + +- Para una tienda que tiene múltiples vendedores y 1+ cuentas de franquicia, configurar 2+ vendedores apuntando, en el fulfillmentendpoint, hacia la misma cuenta de franquicia en sus ajustes de vendedor. +- Intente actualizar los datos de precio/stock de cualquier artículo de la cuenta de franquicia. +- Compruebe los datos actualizados en los otros vendedores asociados que utilizan la cuenta de franquicia en sus puntos finales FFM, estarán desactualizados. + + + +## Workaround + + +Utilice la función salesChannelMapping para implementar esta arquitectura en su lugar + + + + + diff --git a/docs/known-issues/es/incorrectly-updated-inventory.md b/docs/known-issues/es/incorrectly-updated-inventory.md index 94d8cf90d..3b8dd9f21 100644 --- a/docs/known-issues/es/incorrectly-updated-inventory.md +++ b/docs/known-issues/es/incorrectly-updated-inventory.md @@ -3,8 +3,8 @@ title: 'Inventario incorrectamente actualizado' id: 2M8DqNY1pGQWZnF9ZXNycq status: PUBLISHED createdAt: 2022-05-03T12:32:14.192Z -updatedAt: 2022-11-25T21:56:29.965Z -publishedAt: 2022-11-25T21:56:29.965Z +updatedAt: 2024-02-16T20:24:24.243Z +publishedAt: 2024-02-16T20:24:24.243Z firstPublishedAt: 2022-05-03T12:32:14.713Z contentType: knownIssue productTeam: Connections @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Connections slug: inventario-incorrectamente-actualizado locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 556514 --- diff --git a/docs/known-issues/es/indexed-price-for-a-product-considering-the-sku-with-the-highest-instead-of-the-lowest-price.md b/docs/known-issues/es/indexed-price-for-a-product-considering-the-sku-with-the-highest-instead-of-the-lowest-price.md index ee73a41b9..35dc65f2e 100644 --- a/docs/known-issues/es/indexed-price-for-a-product-considering-the-sku-with-the-highest-instead-of-the-lowest-price.md +++ b/docs/known-issues/es/indexed-price-for-a-product-considering-the-sku-with-the-highest-instead-of-the-lowest-price.md @@ -3,8 +3,8 @@ title: 'Precio indexado de un producto considerando la SKU con el precio más al id: 333mavl9dvgO4Jrgv8ECE6 status: PUBLISHED createdAt: 2023-05-09T14:39:56.338Z -updatedAt: 2023-05-09T14:39:56.771Z -publishedAt: 2023-05-09T14:39:56.771Z +updatedAt: 2023-08-18T17:24:09.314Z +publishedAt: 2023-08-18T17:24:09.314Z firstPublishedAt: 2023-05-09T14:39:56.771Z contentType: knownIssue productTeam: Intelligent Search @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Intelligent Search slug: precio-indexado-de-un-producto-considerando-la-sku-con-el-precio-mas-alto-en-lugar-del-mas-bajo locale: es -kiStatus: Scheduled +kiStatus: Fixed internalReference: 822120 --- diff --git a/docs/known-issues/es/individual-warehouse-inventory-exports-do-not-work-on-seller-portal-accounts.md b/docs/known-issues/es/individual-warehouse-inventory-exports-do-not-work-on-seller-portal-accounts.md index 76df20ebb..6f6f3e295 100644 --- a/docs/known-issues/es/individual-warehouse-inventory-exports-do-not-work-on-seller-portal-accounts.md +++ b/docs/known-issues/es/individual-warehouse-inventory-exports-do-not-work-on-seller-portal-accounts.md @@ -3,8 +3,8 @@ title: 'Las exportaciones de almacenes individuales (inventario) no funcionan en id: 7GoxwXFUWnebmCqF1sm7rm status: PUBLISHED createdAt: 2022-10-24T19:21:06.182Z -updatedAt: 2022-11-25T21:43:01.961Z -publishedAt: 2022-11-25T21:43:01.961Z +updatedAt: 2024-07-01T18:48:39.414Z +publishedAt: 2024-07-01T18:48:39.414Z firstPublishedAt: 2022-10-24T19:21:06.574Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: las-exportaciones-de-almacenes-individuales-inventario-no-funcionan-en-las-cuentas-del-seller-portal locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 684464 --- diff --git a/docs/known-issues/es/inference-invoice-system-is-not-working-properly-when-there-are-same-skuid-in-different-array-items.md b/docs/known-issues/es/inference-invoice-system-is-not-working-properly-when-there-are-same-skuid-in-different-array-items.md new file mode 100644 index 000000000..677cb789e --- /dev/null +++ b/docs/known-issues/es/inference-invoice-system-is-not-working-properly-when-there-are-same-skuid-in-different-array-items.md @@ -0,0 +1,52 @@ +--- +title: 'El sistema de facturación por inferencia no funciona correctamente cuando hay el mismo SKUid en diferentes elementos de la matriz.' +id: 3fSQGwIPj0ekewMuaxPPEe +status: PUBLISHED +createdAt: 2024-03-28T19:00:12.852Z +updatedAt: 2024-04-04T13:33:04.775Z +publishedAt: 2024-04-04T13:33:04.775Z +firstPublishedAt: 2024-03-28T19:00:14.053Z +contentType: knownIssue +productTeam: Order Management +author: 2mXZkbi0oi061KicTExNjo +tag: Order Management +slug: el-sistema-de-facturacion-por-inferencia-no-funciona-correctamente-cuando-hay-el-mismo-skuid-en-diferentes-elementos-de-la-matriz +locale: es +kiStatus: Backlog +internalReference: 1008459 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Algunos pedidos tienen el mismo SKUid en un conjunto separado de artículos, esto ocurre en el momento de la compra en la caja por diferentes razones como el descuento a aplicar, por ejemplo. +Esto no es un problema sino una condición para el cálculo de la compra. + +El problema está en la fase de facturación de esos artículos. A veces el sistema de inferencia no puede hacer coincidir los itens a insertar correctamente en los artículos de referencia en packageAttachment, debido a la misma SKUid y precios de venta. +Incluso si el cliente envía la cantidad de itens correctamente, la inferencia será incorrecta. + +¿Es posible ver la diferencia entre el sistema SNO y los artículos del packageAttachment en el pedido? + + + +## Simulación + + +Cree un pedido con más de una cantidad de artículos y aplique algún descuento, creando un pedido con más de un conjunto de artículos con diferentes precios de venta. Después de eso, intente facturar todos los artículos del pedido. + + + + +## Workaround + + +No hay ninguna solución. + + + + + diff --git a/docs/known-issues/es/infocard-mobile-images-wont-apply.md b/docs/known-issues/es/infocard-mobile-images-wont-apply.md new file mode 100644 index 000000000..81a02a42e --- /dev/null +++ b/docs/known-issues/es/infocard-mobile-images-wont-apply.md @@ -0,0 +1,50 @@ +--- +title: 'Las imágenes de móvil Infocard no se aplicarán' +id: 1vx5fwa5nL3SO27HpihLFd +status: PUBLISHED +createdAt: 2024-02-19T19:12:18.516Z +updatedAt: 2024-02-19T19:12:19.362Z +publishedAt: 2024-02-19T19:12:19.362Z +firstPublishedAt: 2024-02-19T19:12:19.362Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: las-imagenes-de-movil-infocard-no-se-aplicaran +locale: es +kiStatus: Backlog +internalReference: 909647 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Cuando cambias la imagen de una infocard para que se muestre en la versión móvil, no se muestra. En su lugar, se sigue mostrando la imagen principal. + + +## + +## Simulación + + + +- Abra una infotarjeta en el editor de sitios para editarla. +- Cambiar la imagen principal de la infocard y aplicar. +- Cambie la imagen para la versión móvil de la infocard y aplique. +- Observe los resultados, la imagen seguirá siendo la imagen principal en lugar de la establecida para móvil cuando esté en modo móvil. + + + +## Workaround + + +En su lugar, intente utilizar un diseño flexible con una imagen de la tienda + otras aplicaciones para crear el banner deseado. + + + + + diff --git a/docs/known-issues/es/insert-sku-file-api-doesnt-accept-urls-from-servers-that-require-user-agents.md b/docs/known-issues/es/insert-sku-file-api-doesnt-accept-urls-from-servers-that-require-user-agents.md new file mode 100644 index 000000000..7950ea2e9 --- /dev/null +++ b/docs/known-issues/es/insert-sku-file-api-doesnt-accept-urls-from-servers-that-require-user-agents.md @@ -0,0 +1,52 @@ +--- +title: 'La API Insertar Archivo SKU no acepta URLs de servidores que requieren "Agentes de Usuario".' +id: 5Z1PmRXyW78mohsKTMQfzj +status: PUBLISHED +createdAt: 2024-07-22T19:49:14.140Z +updatedAt: 2024-07-22T19:49:15.319Z +publishedAt: 2024-07-22T19:49:15.319Z +firstPublishedAt: 2024-07-22T19:49:15.319Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: la-api-insertar-archivo-sku-no-acepta-urls-de-servidores-que-requieren-agentes-de-usuario +locale: es +kiStatus: Backlog +internalReference: 1069222 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Un **user-agent** es una cadena de texto que un navegador web u otro cliente envía a un servidor web en una cabecera de petición HTTP para identificarse. Esta cadena contiene información sobre el tipo de navegador, sistema operativo, y a veces detalles adicionales como la versión del navegador y el motor de renderizado utilizado. + +A menudo se solicita como medida de seguridad por parte de servidores, como los que alojan imágenes, que pueden pasarse a través de una URL en el cuerpo de la solicitud de la API de inserción de archivos SKU. + +Este tipo de autenticación, sin embargo, no está soportada actualmente por las APIs VTEX. + + + +## Simulación + + +1 - Utilizar la API de creación o actualización (métodos de escritura) de archivos SKU pasando una URL que tenga requisitos de agente de usuario del lado del servidor para obtener datos https://developers.vtex.com/docs/api-reference/catalog-api#post-/api/catalog/pvt/stockkeepingunit/-skuId-/file + +2 - Se mostrará una respuesta de tipo 40x, ya sea un 400 genérico o un 403 más específico dependiendo del tipo de respuesta implementada. + + + + +## Workaround + + +O bien optar por la carga de archivos va hoja de cálculo, formulario de datos (utilizando las API) o desactivar los requisitos de agente de usuario en el lado del servidor. + + + + + diff --git a/docs/known-issues/es/installment-options-not-updating-automatically-on-pdpplp.md b/docs/known-issues/es/installment-options-not-updating-automatically-on-pdpplp.md new file mode 100644 index 000000000..627f70ad8 --- /dev/null +++ b/docs/known-issues/es/installment-options-not-updating-automatically-on-pdpplp.md @@ -0,0 +1,38 @@ +--- +title: 'Las opciones de pago a plazos no se actualizan automáticamente en PDP/PLP' +id: 1PSjCEZyKatCZ9Q1W1zQOc +status: PUBLISHED +createdAt: 2024-02-23T12:31:32.446Z +updatedAt: 2024-02-23T12:31:33.262Z +publishedAt: 2024-02-23T12:31:33.262Z +firstPublishedAt: 2024-02-23T12:31:33.262Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: las-opciones-de-pago-a-plazos-no-se-actualizan-automaticamente-en-pdpplp +locale: es +kiStatus: Backlog +internalReference: 987467 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Cuando una cuenta cambia las opciones de pago a plazos de un producto, a pesar de que el producto está correctamente indexado, las opciones de pago a plazos no se actualizan en el PLP o en el PDP (a veces en ambos). + + +## + +## Simulación + + + +## Workaround + + + diff --git a/docs/known-issues/es/intelligent-search-banner-update-via-image-url-does-not-work-correctly.md b/docs/known-issues/es/intelligent-search-banner-update-via-image-url-does-not-work-correctly.md index aaa72eb78..a4f5bbd7a 100644 --- a/docs/known-issues/es/intelligent-search-banner-update-via-image-url-does-not-work-correctly.md +++ b/docs/known-issues/es/intelligent-search-banner-update-via-image-url-does-not-work-correctly.md @@ -3,8 +3,8 @@ title: 'La actualización del banner de búsqueda inteligente a través de la UR id: bMFrVUmfbjvTWs4Ag6U57 status: PUBLISHED createdAt: 2023-01-17T14:34:02.195Z -updatedAt: 2023-01-17T14:34:10.348Z -publishedAt: 2023-01-17T14:34:10.348Z +updatedAt: 2023-09-06T22:35:01.155Z +publishedAt: 2023-09-06T22:35:01.155Z firstPublishedAt: 2023-01-17T14:34:02.912Z contentType: knownIssue productTeam: Intelligent Search @@ -23,7 +23,7 @@ internalReference: 734833 -En Admin V4, en el módulo Banners, el usuario tiene la posibilidad de crear o actualizar banners ya creados. Al seleccionar un banner para actualizar, puede elegir entre utilizar un campo HTML o insertar un enlace de imagen directo con una URL externa. Al seleccionar insertar el banner mediante un enlace de imagen directo, se lanza la consulta GraphQL `setBanner`, que actualmente no funciona correctamente, devolviendo `syntaxError`, en consecuencia, error 500. +En Admin V4, en el módulo Banners, el usuario tiene la posibilidad de crear o actualizar banners ya creados. Al seleccionar un banner para actualizar, puede elegir entre utilizar un campo HTML o insertar un enlace de imagen directo con una URL externa. Al seleccionar insertar el banner mediante un enlace de imagen directo, se lanza la consulta GraphQL, que actualmente no funciona correctamente, devolviendo `syntaxError`, en consecuencia, error 500. ## @@ -43,7 +43,7 @@ Al hacer clic en Guardar, la pantalla mostrará un error GraphQL; ## Workaround -Crear un nuevo banner con las mismas especificaciones (la consulta de creación del banner es `createBanner` y funciona correctamente); +N/A diff --git a/docs/known-issues/es/intelligent-search-language-settings-not-in-sync-with-store-configurations.md b/docs/known-issues/es/intelligent-search-language-settings-not-in-sync-with-store-configurations.md new file mode 100644 index 000000000..6b7478a4f --- /dev/null +++ b/docs/known-issues/es/intelligent-search-language-settings-not-in-sync-with-store-configurations.md @@ -0,0 +1,67 @@ +--- +title: 'Los ajustes de idioma de la búsqueda inteligente no están sincronizados con las configuraciones de las tiendas.' +id: 1GqoAyUSbTxwHvzoMoAYfD +status: PUBLISHED +createdAt: 2024-02-27T21:30:40.309Z +updatedAt: 2024-03-06T15:38:20.358Z +publishedAt: 2024-03-06T15:38:20.358Z +firstPublishedAt: 2024-02-27T21:30:41.209Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: los-ajustes-de-idioma-de-la-busqueda-inteligente-no-estan-sincronizados-con-las-configuraciones-de-las-tiendas +locale: es +kiStatus: Backlog +internalReference: 990343 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +El idioma principal de la Búsqueda Inteligente no se actualiza automáticamente según la política comercial y la configuración de vinculación, lo que hace que no esté sincronizado. + +En las tiendas con un solo idioma, los contenidos de la Búsqueda Inteligente, como sinónimos, reglas de comercialización, banners de búsqueda y redireccionamientos de búsqueda, se crean sobre las configuraciones regionales registradas en el enlace. La presentación de la tienda también se basa en la política comercial, que puede anular la vinculación y no coincidir con el contenido registrado. + +En el caso de las tiendas multilingües, también puede afectar a las traducciones proporcionadas en el escaparate y las API. + + + +## Simulación + + + +- Crear una tienda en "pt-BR"; +- Activar/configurar el módulo de Búsqueda Inteligente; +- Cambiar la política comercial de "pt-BR" a "en-US"; +- Idioma único: + - Mantener la vinculación como "pt-BR"; + - Crear contenido de búsqueda inteligente; + - Acceda a la página del escaparate que debe presentar el contenido registrado; + - El contenido/comportamiento no será visible. +- Multi-idioma: + - Registre los productos en inglés; + - Añadir el portugués como segundo idioma/idioma alternativo en los enlaces + - Registrar traducciones del catálogo para portugués; + - En este escenario, la navegación entre ambos idiomas puede presentar problemas. + + + + +## Workaround + + +Asegúrese de que los enlaces y las políticas comerciales coinciden, de lo contrario, el contenido de la búsqueda no será válido. + +El contenido previamente registrado no seguirá el nuevo idioma principal si éste cambia; permanecerá unido a su idioma de creación. Es necesario registrar al menos dos locales en la configuración de bindings (el idioma antiguo/no esperado y el idioma nuevo/esperado) para ver el selector de idioma en el editor de contenidos y poder corregirlos manualmente para que utilicen el idioma esperado. Otro método es recrear el contenido. + +En algunos casos, como las traducciones multilingües y de catálogos, es posible que también tenga que ponerse en contacto con nuestro servicio de asistencia para revisar la configuración interna del idioma para la búsqueda inteligente. + + + + + diff --git a/docs/known-issues/es/intelligent-search-not-capturing-sales-events-for-faststore.md b/docs/known-issues/es/intelligent-search-not-capturing-sales-events-for-faststore.md new file mode 100644 index 000000000..80e6b3304 --- /dev/null +++ b/docs/known-issues/es/intelligent-search-not-capturing-sales-events-for-faststore.md @@ -0,0 +1,45 @@ +--- +title: 'La búsqueda inteligente no captura los eventos de venta para FastStore' +id: 4sT3tm37DP6E6jWzYNHJQe +status: PUBLISHED +createdAt: 2024-06-05T22:21:23.343Z +updatedAt: 2024-06-05T22:21:24.206Z +publishedAt: 2024-06-05T22:21:24.206Z +firstPublishedAt: 2024-06-05T22:21:24.206Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: la-busqueda-inteligente-no-captura-los-eventos-de-venta-para-faststore +locale: es +kiStatus: Scheduled +internalReference: 1045163 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +La Búsqueda Inteligente no está capturando los eventos de pedidos finalizados para las tiendas que utilizan FastStore. Estos eventos componen los criterios de relevancia y la clasificación de productos por ventas. + + +## + +## Simulación + + +El escenario se puede reproducir en cualquier tienda que utilice FastStore. La forma más fácil de ver el problema es observando que el informe de análisis de búsqueda no computa las ventas. + + + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/es/intelligent-search-redirect-settings-search-bar-is-case-sensitive.md b/docs/known-issues/es/intelligent-search-redirect-settings-search-bar-is-case-sensitive.md new file mode 100644 index 000000000..68ba08511 --- /dev/null +++ b/docs/known-issues/es/intelligent-search-redirect-settings-search-bar-is-case-sensitive.md @@ -0,0 +1,44 @@ +--- +title: 'La barra de búsqueda distingue entre mayúsculas y minúsculas.' +id: 5QEkcyhCQWyw093UkDCeOq +status: PUBLISHED +createdAt: 2023-09-26T23:50:50.661Z +updatedAt: 2023-09-26T23:50:51.661Z +publishedAt: 2023-09-26T23:50:51.661Z +firstPublishedAt: 2023-09-26T23:50:51.661Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: la-barra-de-busqueda-distingue-entre-mayusculas-y-minusculas +locale: es +kiStatus: Backlog +internalReference: 361894 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +La página de configuración de Redirección de Búsqueda Inteligente tiene una barra de búsqueda para ayudar a encontrar configuraciones de redirección específicas, pero distingue entre mayúsculas y minúsculas y sólo encontrará términos si coinciden exactamente. + + +## + +## Simulación + + +Acceda a `/admin/search/redirects`. + +Buscar un nombre de configuración, pero cambiando una letra a mayúscula. La búsqueda no obtendrá ningún resultado. + + + +## Workaround + + +Generar nombres de ruta con un patrón consistente, sólo minúsculas, sólo mayúsculas o camel case. + diff --git a/docs/known-issues/es/intelligent-search-word-analyzer-not-normalizing-gender-in-portuguese-words.md b/docs/known-issues/es/intelligent-search-word-analyzer-not-normalizing-gender-in-portuguese-words.md new file mode 100644 index 000000000..3cd22c398 --- /dev/null +++ b/docs/known-issues/es/intelligent-search-word-analyzer-not-normalizing-gender-in-portuguese-words.md @@ -0,0 +1,50 @@ +--- +title: 'El analizador de palabras de la Búsqueda Inteligente no normaliza el género en las palabras portuguesas' +id: 2oVUQnXZK6FNXg7co88C1B +status: PUBLISHED +createdAt: 2024-07-26T22:55:32.746Z +updatedAt: 2024-07-26T22:55:46.558Z +publishedAt: 2024-07-26T22:55:46.558Z +firstPublishedAt: 2024-07-26T22:55:33.875Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: el-analizador-de-palabras-de-la-busqueda-inteligente-no-normaliza-el-genero-en-las-palabras-portuguesas +locale: es +kiStatus: Backlog +internalReference: 1072003 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Se espera que los términos buscados se normalicen entre sus diferentes formas (plural/singular, género y otras posibilidades), un proceso formalmente llamado stemming. El analizador es diferente para cada idioma para ajustarse a sus necesidades. + +El analizador para el portugués no normaliza el género de las palabras. + + +## + +## Simulación + + +Considere una palabra registrada en diferentes productos con diferentes géneros, como "camiseta listrada" y "vestido listrado". + +Aunque "listrada" y "listrado" son la misma palabra pero en formas de distinto género, la búsqueda de "listrada" no devolverá los "vestidos", y viceversa. + + + +## Workaround + + +Registre sinónimos bidireccionales para palabras con variaciones de género relevantes. + + + + + diff --git a/docs/known-issues/es/interacting-with-the-address-component-while-some-data-on-the-ui-is-still-in-a-loading-state-changes-the-address-insertion-mode.md b/docs/known-issues/es/interacting-with-the-address-component-while-some-data-on-the-ui-is-still-in-a-loading-state-changes-the-address-insertion-mode.md new file mode 100644 index 000000000..ccf082de8 --- /dev/null +++ b/docs/known-issues/es/interacting-with-the-address-component-while-some-data-on-the-ui-is-still-in-a-loading-state-changes-the-address-insertion-mode.md @@ -0,0 +1,49 @@ +--- +title: 'Interactuar con el componente de direcciones mientras algunos datos de la interfaz de usuario aún están en estado de carga cambia el modo de inserción de direcciones.' +id: 7t3jzIpIppmZDAc9R2BgpS +status: PUBLISHED +createdAt: 2023-09-13T20:39:43.294Z +updatedAt: 2023-09-13T20:39:44.079Z +publishedAt: 2023-09-13T20:39:44.079Z +firstPublishedAt: 2023-09-13T20:39:44.079Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: interactuar-con-el-componente-de-direcciones-mientras-algunos-datos-de-la-interfaz-de-usuario-aun-estan-en-estado-de-carga-cambia-el-modo-de-insercion-de-direcciones +locale: es +kiStatus: Backlog +internalReference: 423811 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Cuando el usuario elige cambiar su dirección mientras algunos datos respectivos todavía se están cargando en la página, el componente de dirección cambia de geolocalización al componente con un desplegable. Los datos pueden ser, por ejemplo, la selección de una tienda para recoger. Mientras los datos se cargan en la interfaz, el usuario hace clic en "cambiar dirección", con eso, la dirección de vuelta está en otro componente, no en el componente de geolocalización. + + +## + +## Simulación + + + +- Configurar una cuenta para utilizar geocoordenadas en el pago; +- Buscar una dirección en el paso de envío; +- Haga clic en Cambiar mientras se carga la página; +- El componente de la dirección cambiará y le pedirá que rellene la información de la dirección + + + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/es/interacting-with-the-payment-component-while-is-still-in-a-loading-state-sends-the-wrong-payment-option.md b/docs/known-issues/es/interacting-with-the-payment-component-while-is-still-in-a-loading-state-sends-the-wrong-payment-option.md new file mode 100644 index 000000000..0cc64c0e2 --- /dev/null +++ b/docs/known-issues/es/interacting-with-the-payment-component-while-is-still-in-a-loading-state-sends-the-wrong-payment-option.md @@ -0,0 +1,48 @@ +--- +title: 'Al interactuar con el componente de pago cuando aún se encuentra en estado de carga, se envía la opción de pago incorrecta.' +id: 4kSvM6fti8YfgcUyl4qFJs +status: PUBLISHED +createdAt: 2023-12-12T22:07:58.762Z +updatedAt: 2023-12-12T22:07:59.474Z +publishedAt: 2023-12-12T22:07:59.474Z +firstPublishedAt: 2023-12-12T22:07:59.474Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: al-interactuar-con-el-componente-de-pago-cuando-aun-se-encuentra-en-estado-de-carga-se-envia-la-opcion-de-pago-incorrecta +locale: es +kiStatus: Backlog +internalReference: 952086 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Cuando el comprador cambia el método de pago mientras el componente de pago todavía se está cargando en la página, si el método de pago tiene opciones, el pago enviado al orderForm es incorrecto. Cuando se produce este comportamiento, el pedido no se crea y se muestra un mensaje para revisar la información de pago. + + +## + +## Simulación + + + +- Añada artículos al carrito y muévase hasta los datos de pago; +- Haga clic en un método de pago diferente mientras se carga la página y seleccione otra opción dentro del componente; +- El pago enviado al orderForm es erróneo, siendo la primera opción. + + + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/es/intermitent-site-editor-content-loss.md b/docs/known-issues/es/intermitent-site-editor-content-loss.md new file mode 100644 index 000000000..1e8af4429 --- /dev/null +++ b/docs/known-issues/es/intermitent-site-editor-content-loss.md @@ -0,0 +1,52 @@ +--- +title: 'Pérdida intermitente de contenido del Editor de Sitios' +id: 3a5MlAoD2Z7Gu6HDS8wihD +status: PUBLISHED +createdAt: 2022-07-05T17:07:24.733Z +updatedAt: 2024-03-21T20:37:27.369Z +publishedAt: 2024-03-21T20:37:27.369Z +firstPublishedAt: 2022-07-05T17:07:25.091Z +contentType: knownIssue +productTeam: CMS +author: 2mXZkbi0oi061KicTExNjo +tag: CMS +slug: perdida-intermitente-de-contenido-del-editor-de-sitios +locale: es +kiStatus: Scheduled +internalReference: 610533 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Cada cambio de contenido en el Editor de Sitios inserta cambios en el archivo content.json, que se almacena en un bucket en AWS S3. Algunos clientes han informado de la pérdida de contenido del Editor de Sitios tras algunos procedimientos habituales de actualización de temas. + + +## + +## Simulación + + +El escenario es intermitente, sin embargo, se ha reportado en dos escenarios diferentes: + +**1. Al promover un espacio de trabajo de producción a maestro:** +Los clientes informaron de que al promover un espacio de trabajo de producción, que contenía cambios en los componentes, al entorno maestro, se producía una pérdida de contenido en otros espacios de trabajo. + +**2. Al instalar una nueva versión en un espacio de trabajo de prueba:** +Los clientes informaron de que, al instalar una nueva versión del tema en un espacio de trabajo de prueba, se eliminaba el contenido de las páginas de categorías. + + + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/es/internalsearcherror-timeouts-on-portal.md b/docs/known-issues/es/internalsearcherror-timeouts-on-portal.md new file mode 100644 index 000000000..7f015de44 --- /dev/null +++ b/docs/known-issues/es/internalsearcherror-timeouts-on-portal.md @@ -0,0 +1,48 @@ +--- +title: 'Tiempos de espera de InternalSearchError en el Portal' +id: 6D6mdJ3zQypy1lcuht7WuU +status: PUBLISHED +createdAt: 2024-06-03T15:25:56.353Z +updatedAt: 2024-07-30T13:55:06.518Z +publishedAt: 2024-07-30T13:55:06.518Z +firstPublishedAt: 2024-06-03T15:25:57.378Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: tiempos-de-espera-de-internalsearcherror-en-el-portal +locale: es +kiStatus: Backlog +internalReference: 1043003 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +En la actualidad, las tiendas que utilizan la búsqueda heredada del Portal pueden enfrentarse, al utilizar varios filtros en su tienda, como filtros de colección en plantillas, a tiempos de espera aleatorios e intermitentes que a menudo se muestran como un error "Algo ha ido mal" para los clientes. + +Este problema es, internamente, un tiempo de espera, que está siendo analizado por los equipos técnicos para aumentar su tiempo. + + +## + +## Simulación + + +Este error es muy intermitente y difícil de replicar de forma consistente. Suele ser más frecuente en cuentas que utilizan varios filtros de recogida en sus plantillas, pero no hay una forma fiable de replicarlo. + + + +## Workaround + + +Mientras no se investigan y aumentan los tiempos de espera, se recomienda reducir la cantidad de filtros que se utilizan en las búsquedas y los menús, aunque no se garantiza que se eliminen por completo dichos tiempos de espera, pero sí que se reducen significativamente. + + + + + diff --git a/docs/known-issues/es/invalid-postal-code-message-in-checkout-ui-when-address-is-in-available-addresses-with-different-country.md b/docs/known-issues/es/invalid-postal-code-message-in-checkout-ui-when-address-is-in-available-addresses-with-different-country.md new file mode 100644 index 000000000..7ad921710 --- /dev/null +++ b/docs/known-issues/es/invalid-postal-code-message-in-checkout-ui-when-address-is-in-available-addresses-with-different-country.md @@ -0,0 +1,50 @@ +--- +title: 'Mensaje "Código postal no válido" en la interfaz de usuario de la caja cuando la dirección está en las direcciones disponibles con un país diferente.' +id: 4VggIx4xWPNW6OBIrQ0js4 +status: PUBLISHED +createdAt: 2024-06-21T17:08:59.860Z +updatedAt: 2024-06-21T17:09:00.771Z +publishedAt: 2024-06-21T17:09:00.771Z +firstPublishedAt: 2024-06-21T17:09:00.771Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: mensaje-codigo-postal-no-valido-en-la-interfaz-de-usuario-de-la-caja-cuando-la-direccion-esta-en-las-direcciones-disponibles-con-un-pais-diferente +locale: es +kiStatus: Backlog +internalReference: 1053959 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Checkout UI utiliza el país registrado en su estado para validar la entrada del código postal. + +Cuando las direcciones están registradas en direcciones disponibles, pero el orderForm se cambia a otro canal de venta, y este canal de venta tiene un país diferente para enviar, se muestra el mensaje "Código postal no válido" justo debajo de la entrada del código postal, no pudiendo seguir adelante con la compra. + + +## + +## Simulación + + + +- Montar un carrito y añadir una dirección; +- Cambie el canal de venta, donde envía a un país diferente; +- Intente añadir el nuevo código postal; se muestra "Código postal no válido". + + + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/es/inventory-notifications-to-indexer-are-cached.md b/docs/known-issues/es/inventory-notifications-to-indexer-are-cached.md new file mode 100644 index 000000000..264473225 --- /dev/null +++ b/docs/known-issues/es/inventory-notifications-to-indexer-are-cached.md @@ -0,0 +1,55 @@ +--- +title: 'Las notificaciones de inventario al indexador se almacenan en caché' +id: 2eFmUbO1PR7ahxAGiMkqZd +status: PUBLISHED +createdAt: 2023-10-05T12:48:05.930Z +updatedAt: 2024-05-14T11:26:36.897Z +publishedAt: 2024-05-14T11:26:36.897Z +firstPublishedAt: 2023-10-05T12:48:06.727Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: las-notificaciones-de-inventario-al-indexador-se-almacenan-en-cache +locale: es +kiStatus: Fixed +internalReference: 914545 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Cuando una cuenta de franquicia o vendedor notifica a la cuenta principal (o marketplace) sobre cambios en el inventario, la cuenta envía el producto al indexador para tener la información más actualizada. + +El sistema responsable de recibir las notificaciones y pasarlas al indexador es Broadcaster. + +El problema es que el flujo de trabajo Disponibilidad -> Emisor -> Indexador funciona a un ritmo muy rápido y en algunos casos la información sigue almacenada en caché. De esta forma el Indexador se queda con la información antigua hasta una nueva indexación. + + +## + +## Simulación + + +No hay una forma fácil de simular este escenario, ya que no ocurre en todas las ocasiones. +El proceso debería ser: + +1. La cuenta de la franquicia actualiza un inventario; +2. El emisor envía el producto al indexador; +3. 3. El indexador actualiza el sku de la cuenta principal con la información antigua. + + + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/es/inventory-reserved-items-error.md b/docs/known-issues/es/inventory-reserved-items-error.md index b41ee1172..24776d768 100644 --- a/docs/known-issues/es/inventory-reserved-items-error.md +++ b/docs/known-issues/es/inventory-reserved-items-error.md @@ -1,36 +1,41 @@ --- -title: 'Inventory Reserved Items Error' +title: 'Error de artículos reservados de inventario' id: 37cO3T4D0exvOMhStKYds9 -status: CHANGED +status: PUBLISHED createdAt: 2022-05-18T15:13:46.087Z -updatedAt: 2022-06-27T12:33:44.492Z -publishedAt: 2022-06-20T12:39:37.793Z +updatedAt: 2024-07-03T20:14:35.313Z +publishedAt: 2024-07-03T20:14:35.313Z firstPublishedAt: 2022-05-18T15:13:46.568Z contentType: knownIssue productTeam: Logistics author: 2mXZkbi0oi061KicTExNjo tag: Logistics -slug: inventory-reserved-items-error +slug: error-de-articulos-reservados-de-inventario locale: es -kiStatus: Backlog +kiStatus: Fixed internalReference: 347924 --- ## Sumario -
-

Este contenido sólo está disponible en Inglês.

+
+

Este problema conocido ha sido traducido automáticamente del inglés.

+ + +Comprobando los artículos de estado reservado en **Gestión de Inventario**, hay un error al mostrar los pedidos relacionados. + +No es posible ver los pedidos pulsando sobre el número de artículos reservados, muestra el mensaje de error "Se ha producido un error al cargar las reservas. Por favor, inténtelo de nuevo". + + +## + ## Simulación -
-

Este contenido sólo está disponible en Inglês.

-
+ ## Workaround -
-

Este contenido sólo está disponible en Inglês.

-
+ diff --git a/docs/known-issues/es/invisible-characters-in-category-names-cause-page-not-found-errors.md b/docs/known-issues/es/invisible-characters-in-category-names-cause-page-not-found-errors.md new file mode 100644 index 000000000..f0f03c11d --- /dev/null +++ b/docs/known-issues/es/invisible-characters-in-category-names-cause-page-not-found-errors.md @@ -0,0 +1,49 @@ +--- +title: 'Los caracteres invisibles en los nombres de categoría provocan errores de "página no encontrada".' +id: 4np2BZUF1EmlLmV0KTpnrf +status: PUBLISHED +createdAt: 2024-07-05T13:11:13.031Z +updatedAt: 2024-07-05T13:11:14.090Z +publishedAt: 2024-07-05T13:11:14.090Z +firstPublishedAt: 2024-07-05T13:11:14.090Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: los-caracteres-invisibles-en-los-nombres-de-categoria-provocan-errores-de-pagina-no-encontrada +locale: es +kiStatus: Backlog +internalReference: 1061149 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Al crear categorías a través de la API o del panel de administración, el nombre de la categoría no se valida correctamente, lo que permite incluir caracteres invisibles. Dado que el nombre de la categoría se utiliza para generar la URL de la categoría, estos caracteres invisibles también se incluyen en la URL. Esto provoca que la página de la categoría no funcione correctamente y devuelva un error de "Página no encontrada". + + +## + +## Simulación + + + +1. Crea una categoría con un carácter invisible en su nombre utilizando la API o el panel de administración. +2. Acceda a la URL de la API para esta categoría. +3. Observe el error "Página no encontrada". + + + +## Workaround + + + +La solución consiste en eliminar el carácter invisible del nombre de la categoría, lo que también actualizará la URL de la página, resolviendo el problema. + + + + diff --git a/docs/known-issues/es/isavailablepersaleschannel-parameter-does-not-work-as-expected-on-the-search-api.md b/docs/known-issues/es/isavailablepersaleschannel-parameter-does-not-work-as-expected-on-the-search-api.md index a46e80211..c50dfcd9c 100644 --- a/docs/known-issues/es/isavailablepersaleschannel-parameter-does-not-work-as-expected-on-the-search-api.md +++ b/docs/known-issues/es/isavailablepersaleschannel-parameter-does-not-work-as-expected-on-the-search-api.md @@ -3,8 +3,8 @@ title: 'El parámetro isAvailablePerSalesChannel no funciona como se espera en l id: 6vexCZQTib8fFI6sCSTdWL status: PUBLISHED createdAt: 2022-09-12T16:03:25.215Z -updatedAt: 2022-11-25T21:43:40.015Z -publishedAt: 2022-11-25T21:43:40.015Z +updatedAt: 2024-02-16T20:24:54.890Z +publishedAt: 2024-02-16T20:24:54.890Z firstPublishedAt: 2022-09-12T16:03:25.837Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: el-parametro-isavailablepersaleschannel-no-funciona-como-se-espera-en-la-api-de-busqueda locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 656284 --- diff --git a/docs/known-issues/es/issue-on-the-explained-search-for-searches-with-accent-marks.md b/docs/known-issues/es/issue-on-the-explained-search-for-searches-with-accent-marks.md index dc6bd19d5..59c7c9bff 100644 --- a/docs/known-issues/es/issue-on-the-explained-search-for-searches-with-accent-marks.md +++ b/docs/known-issues/es/issue-on-the-explained-search-for-searches-with-accent-marks.md @@ -3,8 +3,8 @@ title: 'Problema en la Búsqueda Explicada para las búsquedas con tildes' id: 5rh2FSzIeSjnO7bUlEkJ9S status: PUBLISHED createdAt: 2022-02-23T21:59:57.268Z -updatedAt: 2022-11-25T21:58:45.841Z -publishedAt: 2022-11-25T21:58:45.841Z +updatedAt: 2024-02-16T20:28:06.748Z +publishedAt: 2024-02-16T20:28:06.748Z firstPublishedAt: 2022-02-23T21:59:57.508Z contentType: knownIssue productTeam: Intelligent Search @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Intelligent Search slug: problema-en-la-busqueda-explicada-para-las-busquedas-con-tildes locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 434752 --- diff --git a/docs/known-issues/es/issue-on-translating-titles-for-some-facets.md b/docs/known-issues/es/issue-on-translating-titles-for-some-facets.md index 203ad0335..ba09ed1f4 100644 --- a/docs/known-issues/es/issue-on-translating-titles-for-some-facets.md +++ b/docs/known-issues/es/issue-on-translating-titles-for-some-facets.md @@ -3,8 +3,8 @@ title: 'Problema al traducir los títulos de algunas facetas' id: iG3Kb1AfH7QIqYn1ewnuw status: PUBLISHED createdAt: 2023-03-22T19:26:31.477Z -updatedAt: 2023-03-22T19:26:31.933Z -publishedAt: 2023-03-22T19:26:31.933Z +updatedAt: 2023-10-27T00:51:10.361Z +publishedAt: 2023-10-27T00:51:10.361Z firstPublishedAt: 2023-03-22T19:26:31.933Z contentType: knownIssue productTeam: Intelligent Search @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Intelligent Search slug: problema-al-traducir-los-titulos-de-algunas-facetas locale: es -kiStatus: Backlog +kiStatus: Fixed internalReference: 776353 --- @@ -23,7 +23,7 @@ internalReference: 776353
-Hay algunos casos en los que el título de la página es incorrecto para las tiendas multilingües en páginas como categoría, subcategoría y marcas, donde la ruta tiene un valor en ella y al mirar el título de la página tiene un nombre diferente que no coincide con el esperado. +Hay algunos casos en los que el título de la página es incorrecto para las tiendas multilingües en páginas como categoría, subcategoría y marcas, donde la ruta tiene un valor en él y al mirar el título de la página tiene un nombre diferente que no coincide con el esperado. ## @@ -31,8 +31,12 @@ Hay algunos casos en los que el título de la página es incorrecto para las tie ## Simulación +Comprobar la ruta que se está montando también comprobar si la tienda es multilenguaje, y si esta no coincide con la ruta y las respectivas traducciones, si no coincide esto es un bug. + + ## Workaround +N/A diff --git a/docs/known-issues/es/issue-with-session-apis-using-public-properties-beginning-with-the-same-prefix.md b/docs/known-issues/es/issue-with-session-apis-using-public-properties-beginning-with-the-same-prefix.md new file mode 100644 index 000000000..725d1700f --- /dev/null +++ b/docs/known-issues/es/issue-with-session-apis-using-public-properties-beginning-with-the-same-prefix.md @@ -0,0 +1,46 @@ +--- +title: 'Problema con las API de sesión que utilizan propiedades públicas que empiezan por el mismo prefijo' +id: RAoSKg2hwwiC6L7wFPyNv +status: PUBLISHED +createdAt: 2023-08-21T20:00:45.403Z +updatedAt: 2023-08-21T20:11:44.751Z +publishedAt: 2023-08-21T20:11:44.751Z +firstPublishedAt: 2023-08-21T20:00:46.132Z +contentType: knownIssue +productTeam: Identity +author: 2mXZkbi0oi061KicTExNjo +tag: Identity +slug: problema-con-las-api-de-sesion-que-utilizan-propiedades-publicas-que-empiezan-por-el-mismo-prefijo +locale: es +kiStatus: Backlog +internalReference: 885011 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +La API de sesión está generando algunas inconsistencias. El equipo de ingeniería ha identificado el fallo, el fallo está relacionado con propiedades que empiezan por la misma palabra. + + +## + +## Simulación + + +Si haces un POST enviando 2 valores públicos con el mismo prefijo, la API sólo recibe uno. Si lo intentas de nuevo, haciendo el mismo POST enviando los mismos 2 valores, la API recibe ambos. + + + +## Workaround + + +n/a + + + + + diff --git a/docs/known-issues/es/issues-inserting-values-in-loyalty-gift-card-at-checkout.md b/docs/known-issues/es/issues-inserting-values-in-loyalty-gift-card-at-checkout.md new file mode 100644 index 000000000..3868b8798 --- /dev/null +++ b/docs/known-issues/es/issues-inserting-values-in-loyalty-gift-card-at-checkout.md @@ -0,0 +1,46 @@ +--- +title: 'Problemas al insertar valores en la tarjeta regalo de fidelización en la caja' +id: 74bFvs0PmQzRGzkOdnwiLw +status: PUBLISHED +createdAt: 2023-11-28T17:16:34.758Z +updatedAt: 2023-11-28T17:16:35.407Z +publishedAt: 2023-11-28T17:16:35.407Z +firstPublishedAt: 2023-11-28T17:16:35.407Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: problemas-al-insertar-valores-en-la-tarjeta-regalo-de-fidelizacion-en-la-caja +locale: es +kiStatus: Backlog +internalReference: 943629 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Al utilizar la tarjeta regalo de fidelización, los usuarios pueden tener una mala experiencia al seleccionar la opción "Utilizar sólo parte del valor", ya que no hay ningún botón "Añadir" después de rellenar "Valor a utilizar" (la entrada se acepta automáticamente), por lo que si un valor no se rellena lo suficientemente rápido, se actualizará sólo con los primeros dígitos, obligando al usuario a repetir el procedimiento. Esta experiencia es peor a través del sitio web para móviles. + + + +## Simulación + + +Después de crear una tarjeta regalo de fidelización a un correo electrónico aparecerá en la caja y se podrá proceder con el escenario descrito anteriormente. + +https://support.vtex.com/hc/en-us/articles/12897485276443 + + + +## Workaround + + +NA + + + + diff --git a/docs/known-issues/es/issues-with-billingaddress-leading-to-transaction-cancellations.md b/docs/known-issues/es/issues-with-billingaddress-leading-to-transaction-cancellations.md new file mode 100644 index 000000000..eda50deff --- /dev/null +++ b/docs/known-issues/es/issues-with-billingaddress-leading-to-transaction-cancellations.md @@ -0,0 +1,51 @@ +--- +title: 'Problemas con BillingAddress que provocan cancelaciones de transacciones' +id: 14RT6S4Hm7H30L0FBzdDRY +status: PUBLISHED +createdAt: 2024-05-06T16:34:12.989Z +updatedAt: 2024-05-06T16:34:14.299Z +publishedAt: 2024-05-06T16:34:14.299Z +firstPublishedAt: 2024-05-06T16:34:14.299Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: problemas-con-billingaddress-que-provocan-cancelaciones-de-transacciones +locale: es +kiStatus: Backlog +internalReference: 1027901 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + + +Se están cancelando transacciones durante el análisis antifraude debido a que falta información esencial en la `billingAddress`. + +La `billingAddress` se envía durante el proceso de pago y puede ser una copia de la `shippingAddress` si el usuario decide no diferenciarlas (marcando `isBillingAddressDifferent` como `false`) durante el pago. Alternativamente, puede ser una nueva dirección proporcionada por el usuario si la opción `isBillingAddressDifferent` está marcada como `true`. Esta dirección se utiliza en la solicitud de autorización antifraude, y la ausencia de información obligatoria puede dar lugar a cancelaciones de transacciones. + +Hemos observado que este comportamiento se produce con pagos realizados con tarjetas nuevas, que no se han guardado previamente en la tienda, y cuando el usuario elige no diferenciar las direcciones (`isBillingAddressDifferent`: `false`). Es importante destacar que la `shippingAaddress` contiene todos los campos obligatorios correctamente rellenados, mientras que la `billingAddress`, que debería ser una copia de la `shippingAddress`, queda incompleta. + + +## + +## Simulación + + +No hemos podido reproducir este problema + + + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/es/issues-with-my-account-links.md b/docs/known-issues/es/issues-with-my-account-links.md new file mode 100644 index 000000000..49e050d67 --- /dev/null +++ b/docs/known-issues/es/issues-with-my-account-links.md @@ -0,0 +1,48 @@ +--- +title: 'Problemas con los enlaces de Mi cuenta' +id: 1p23CCNhJwnEXm501P9Nxh +status: PUBLISHED +createdAt: 2023-07-03T17:26:59.597Z +updatedAt: 2023-07-03T17:27:00.108Z +publishedAt: 2023-07-03T17:27:00.108Z +firstPublishedAt: 2023-07-03T17:27:00.108Z +contentType: knownIssue +productTeam: Order Management +author: 2mXZkbi0oi061KicTExNjo +tag: Order Management +slug: problemas-con-los-enlaces-de-mi-cuenta +locale: es +kiStatus: Backlog +internalReference: 522514 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Los enlaces en Mi Cuenta (menú de cabecera) no funcionan si el usuario ya está en la sección Mi Cuenta + + +## + +## Simulación + + +Acceso a la página Mi cuenta +Hacer clic en el enlace del menú de cabecera (como la opción Pedidos, por ejemplo) +Compruebe que la url se modifica, pero la página no se carga + + + +## Workaround + + +No hay solución. + + + + + diff --git a/docs/known-issues/es/it-is-not-possible-to-add-an-item-with-attachment-to-the-cart-if-there-is-already-another-unit-of-this-item-without-attachment-in-the-cart.md b/docs/known-issues/es/it-is-not-possible-to-add-an-item-with-attachment-to-the-cart-if-there-is-already-another-unit-of-this-item-without-attachment-in-the-cart.md new file mode 100644 index 000000000..168bd1d4b --- /dev/null +++ b/docs/known-issues/es/it-is-not-possible-to-add-an-item-with-attachment-to-the-cart-if-there-is-already-another-unit-of-this-item-without-attachment-in-the-cart.md @@ -0,0 +1,54 @@ +--- +title: 'No es posible añadir un artículo con accesorio a la cesta si ya hay otra unidad de este artículo sin accesorio en la cesta' +id: 3l41VmdtPCxUjYChuO7o9O +status: PUBLISHED +createdAt: 2021-09-15T15:24:52.309Z +updatedAt: 2024-02-02T15:01:32.297Z +publishedAt: 2024-02-02T15:01:32.297Z +firstPublishedAt: 2021-09-15T15:30:26.487Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: no-es-posible-anadir-un-articulo-con-accesorio-a-la-cesta-si-ya-hay-otra-unidad-de-este-articulo-sin-accesorio-en-la-cesta +locale: es +kiStatus: No Fix +internalReference: 412041 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Durante el proceso de compra, si el cliente añade un artículo que ya ha sido incluido en el carrito anteriormente y la nueva inclusión tiene opciones de montaje, el segundo artículo no se añade al carrito. + +Por ejemplo, si durante el proceso de compra, el cliente añade un SKU al carrito y, a continuación, otra unidad del mismo SKU pero con garantía ampliada (mediante assemblyOptions), el último artículo añadido (el artículo con garantía ampliada) no estará disponible en el carrito. + + +## + +## Simulación + + +Para realizar la simulación, asegúrese de que hay artículos con opciones de montaje en su tienda. + + +1. Acceda al almacén; +2. Añadir un producto al carrito; +3. Añadir de nuevo el producto e incluir una opción de montaje al artículo (una personalización o una ampliación de garantía, por ejemplo); +4. 4. Compruebe la cesta y verifique que no se ha añadido el artículo con la opción de montaje. + + + +## Workaround + + +No hay ninguna solución disponible. + + + + + diff --git a/docs/known-issues/es/it-is-not-possible-to-create-a-path-using-content-type-via-ui.md b/docs/known-issues/es/it-is-not-possible-to-create-a-path-using-content-type-via-ui.md new file mode 100644 index 000000000..f1485b0ac --- /dev/null +++ b/docs/known-issues/es/it-is-not-possible-to-create-a-path-using-content-type-via-ui.md @@ -0,0 +1,50 @@ +--- +title: 'No es posible crear una ruta utilizando el tipo de contenido a través de UI' +id: 3jVjkZYCATrnDNhR0IKSEA +status: PUBLISHED +createdAt: 2023-10-23T13:19:09.970Z +updatedAt: 2024-07-01T18:49:16.580Z +publishedAt: 2024-07-01T18:49:16.580Z +firstPublishedAt: 2023-10-23T13:19:10.738Z +contentType: knownIssue +productTeam: CMS +author: 2mXZkbi0oi061KicTExNjo +tag: CMS +slug: no-es-posible-crear-una-ruta-utilizando-el-tipo-de-contenido-a-traves-de-ui +locale: es +kiStatus: No Fix +internalReference: 923619 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Si intentamos crear una ruta usando tipos de contenido a través de la UI la página no funcionará. Sólo funciona si la creamos a través del tema. + + +## + +## Simulación + + + +- Crea una ruta utilizando un tipo de contenido en el módulo Pages, por ejemplo, `storeTest/:test_id`. +- Guárdala +- Intenta acceder a ella desde el front +- No funcionará + + + +## Workaround + + +Si añadimos la ruta usando el tipo de contenido a través del tema, la página aparecerá en la UI y funcionará + + + + + diff --git a/docs/known-issues/es/item-autocomplete-not-shown-in-seller-whitelabel-change-order.md b/docs/known-issues/es/item-autocomplete-not-shown-in-seller-whitelabel-change-order.md new file mode 100644 index 000000000..d1208f2cb --- /dev/null +++ b/docs/known-issues/es/item-autocomplete-not-shown-in-seller-whitelabel-change-order.md @@ -0,0 +1,49 @@ +--- +title: 'El autocompletado de artículos no se muestra en la etiqueta blanca del vendedor (cambiar orden)' +id: 1jvkXj20gVHNtpp3KNL5GW +status: PUBLISHED +createdAt: 2024-03-05T21:55:53.411Z +updatedAt: 2024-03-11T20:00:01.928Z +publishedAt: 2024-03-11T20:00:01.928Z +firstPublishedAt: 2024-03-05T21:55:54.222Z +contentType: knownIssue +productTeam: Order Management +author: 2mXZkbi0oi061KicTExNjo +tag: Order Management +slug: el-autocompletado-de-articulos-no-se-muestra-en-la-etiqueta-blanca-del-vendedor-cambiar-orden +locale: es +kiStatus: Backlog +internalReference: 348841 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Al modificar un artículo (orden de modificación) desde una cuenta de vendedor de Marca Blanca, el autocompletado no muestra el artículo como se esperaba. + + + +## + +## Simulación + + +- Accede a un pedido desde una cuenta de vendedor de marca blanca, y solicita la opción de cambio de artículo: +- Al rellenar el nombre SKU en la búsqueda, no se muestra por autocompletar: +- Lo mismo ocurre con el vendedor de marca blanca con la nueva versión de admin-orders: + + + +## Workaround + + +Puede realizar el cambio de artículo a través de la API Registrar cambio en pedido. + + + + + diff --git a/docs/known-issues/es/item-available-when-customer-location-is-not-defined-with-no-stock.md b/docs/known-issues/es/item-available-when-customer-location-is-not-defined-with-no-stock.md new file mode 100644 index 000000000..ba30d5f27 --- /dev/null +++ b/docs/known-issues/es/item-available-when-customer-location-is-not-defined-with-no-stock.md @@ -0,0 +1,50 @@ +--- +title: 'Artículo disponible cuando la ubicación del cliente no está definida sin existencias' +id: 7vDywP0WtfpJ4bCiNkXNfw +status: PUBLISHED +createdAt: 2024-07-30T22:51:30.425Z +updatedAt: 2024-07-30T22:54:29.056Z +publishedAt: 2024-07-30T22:54:29.056Z +firstPublishedAt: 2024-07-30T22:51:31.764Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: articulo-disponible-cuando-la-ubicacion-del-cliente-no-esta-definida-sin-existencias +locale: es +kiStatus: Backlog +internalReference: 1073363 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Cuando la ubicación del cliente no está definida, los artículos aparecen disponibles incluso cuando no hay existencias disponibles y la marca blanca del vendedor no es completa. Esto solo ocurre si la SKU tiene existencias en el vendedor de marca blanca en un almacén asociado a un canal de ventas distinto al registrado en el punto final de cumplimiento del vendedor. + + +## + +## Simulación + + + +- No hay stock para el vendedor 1; +- Ningún vendedor integral configurado; +- Stock en un vendedor de marca blanca en un canal de ventas diferente al punto final de cumplimiento, por ejemplo: +Punto final de cumplimiento con sc=1; +Stock en el vendedor para sc=2. + + + +## Workaround + + provisional +N/A + + + + diff --git a/docs/known-issues/es/itemname-of-purchase-event-is-different-from-itemname-of-add-to-cart-event-in-google-analytics.md b/docs/known-issues/es/itemname-of-purchase-event-is-different-from-itemname-of-add-to-cart-event-in-google-analytics.md new file mode 100644 index 000000000..378e1e5fc --- /dev/null +++ b/docs/known-issues/es/itemname-of-purchase-event-is-different-from-itemname-of-add-to-cart-event-in-google-analytics.md @@ -0,0 +1,49 @@ +--- +title: 'item_name del evento de compra es diferente de item_name del evento de añadir al carrito en Google Analytics' +id: 3FV2cJIV7uOIoH0lpl0iMP +status: PUBLISHED +createdAt: 2023-08-10T12:59:26.495Z +updatedAt: 2023-08-10T12:59:27.432Z +publishedAt: 2023-08-10T12:59:27.432Z +firstPublishedAt: 2023-08-10T12:59:27.432Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: itemname-del-evento-de-compra-es-diferente-de-itemname-del-evento-de-anadir-al-carrito-en-google-analytics +locale: es +kiStatus: Backlog +internalReference: 878629 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Cuando el SKU tiene el mismo nombre que el producto, el item_name de la compra es diferente del item_name del evento add-to-cart. + + +## + +## Simulación + + + +- Añadir un producto al carrito cuyo nombre es similar al nombre de su SKU. Por ejemplo, "Calcetines" es el nombre del producto y el nombre SKU es "Calcetines - G" +- Busca su item_name en el evento add-to-cart +- Finalice la compra y busque el item_name en el evento de compra + + + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/es/items-in-benefits-not-generated-in-promotions-with-collections-associated.md b/docs/known-issues/es/items-in-benefits-not-generated-in-promotions-with-collections-associated.md new file mode 100644 index 000000000..c26fe60a0 --- /dev/null +++ b/docs/known-issues/es/items-in-benefits-not-generated-in-promotions-with-collections-associated.md @@ -0,0 +1,55 @@ +--- +title: 'Partidas en beneficios no generados en promociones con cobros asociados' +id: 9HrnxMcq7VWFQOPhg9ywd +status: PUBLISHED +createdAt: 2024-02-21T15:09:01.111Z +updatedAt: 2024-02-21T15:09:01.913Z +publishedAt: 2024-02-21T15:09:01.913Z +firstPublishedAt: 2024-02-21T15:09:01.913Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: partidas-en-beneficios-no-generados-en-promociones-con-cobros-asociados +locale: es +kiStatus: Backlog +internalReference: 985850 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + + +Al tener una promoción con productos/skus asociados a través de una colección, el productContext no está preparado para crear el array de items dentro de los beneficios asociados a los productos de la colección + + +## + +## Simulación + + + + +- Crear una promoción +- Asociar los productos para esta promoción a través de una colección +- Abra uno de los productos que debe tener una promoción +- Abre la consola de tu navegador +- Comprueba en tu extensión React Dev Tools el productContextProvider +- Abre benefits.items, estará vacío o con el sku con el mismo id de la colección + + + +## Workaround + + + +La única forma posible de tener benefits.items lleno es llenando todos los skus asociados a la promoción en lugar de un cluster/colección + + + + + diff --git a/docs/known-issues/es/kit-creation-api-is-not-calculating-component-prices.md b/docs/known-issues/es/kit-creation-api-is-not-calculating-component-prices.md index 25137f252..90575704a 100644 --- a/docs/known-issues/es/kit-creation-api-is-not-calculating-component-prices.md +++ b/docs/known-issues/es/kit-creation-api-is-not-calculating-component-prices.md @@ -3,8 +3,8 @@ title: 'La API de creación de kits no calcula los precios de los componentes' id: 3yyIEv6o3CjIbUg4KoLOWT status: PUBLISHED createdAt: 2023-03-28T16:34:55.491Z -updatedAt: 2023-03-28T16:34:55.990Z -publishedAt: 2023-03-28T16:34:55.990Z +updatedAt: 2024-04-02T18:36:44.624Z +publishedAt: 2024-04-02T18:36:44.624Z firstPublishedAt: 2023-03-28T16:34:55.990Z contentType: knownIssue productTeam: Catalog @@ -36,9 +36,7 @@ El Precio del kit debería ser: 10*2 + 25 === 45. Esto es lo que ocurre en el KIT UI SkuKit.aspx. -Sin embargo, la API https://developers.vtex.com/docs/api-reference/catalog-api#post-/api/catalog/pvt/stockkeepingunitkit no tiene en cuenta los componentes múltiples en la suma, por lo que el precio sólo considera cada componente una vez en el cálculo (entonces, nuestro ejemplo anterior sería, incorrectamente, 10 + 25 = 35). - - +Sin embargo, la API https://developers.vtex.com/docs/api-reference/catalog-api#post-/api/catalog/pvt/stockkeepingunitkit no realiza estas actualizaciones de precios para componentes distintos del primero que se añade. @@ -47,7 +45,7 @@ Sin embargo, la API https://developers.vtex.com/docs/api-reference/catalog-api#p ## Simulación -Crear un kit utilizando la siguiente API con un componente con una cantidad de 2 o más https://developers.vtex.com/docs/api-reference/catalog-api#post-/api/catalog/pvt/stockkeepingunitkit y luego comprobar su precio en la interfaz de usuario del módulo de precios. +Cree un kit utilizando la siguiente API con un componente con una cantidad de 2 o más https://developers.vtex.com/docs/api-reference/catalog-api#post-/api/catalog/pvt/stockkeepingunitkit y, a continuación, compruebe su precio en la interfaz de usuario del módulo de precios. @@ -57,5 +55,5 @@ Crear un kit utilizando la siguiente API con un componente con una cantidad de 2 ## Workaround -Al crear un kit, vaya a la interfaz de usuario y guarde los componentes una vez más para ejecutar la lógica de cálculo de la suma ponderada mencionada. +Introduzca el precio final del kit directamente a través de la API de precios. diff --git a/docs/known-issues/es/kit-weight-can-be-overritten-by-apiwebservice.md b/docs/known-issues/es/kit-weight-can-be-overritten-by-apiwebservice.md index f533c737d..4558701f2 100644 --- a/docs/known-issues/es/kit-weight-can-be-overritten-by-apiwebservice.md +++ b/docs/known-issues/es/kit-weight-can-be-overritten-by-apiwebservice.md @@ -3,8 +3,8 @@ title: 'El peso del kit puede ser sobrescrito por la API/servicio web' id: Dlrs4qgHsnwIHxqqV0Rmg status: PUBLISHED createdAt: 2022-06-28T16:55:40.711Z -updatedAt: 2022-11-25T21:43:12.999Z -publishedAt: 2022-11-25T21:43:12.999Z +updatedAt: 2024-02-16T20:29:08.522Z +publishedAt: 2024-02-16T20:29:08.522Z firstPublishedAt: 2022-06-28T16:55:40.971Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: el-peso-del-kit-puede-ser-sobrescrito-por-la-apiservicio-web locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 429993 --- diff --git a/docs/known-issues/es/konduto-af-cannot-complete-a-request-when-the-accountid-is-missing.md b/docs/known-issues/es/konduto-af-cannot-complete-a-request-when-the-accountid-is-missing.md index c575ca87c..9282aa658 100644 --- a/docs/known-issues/es/konduto-af-cannot-complete-a-request-when-the-accountid-is-missing.md +++ b/docs/known-issues/es/konduto-af-cannot-complete-a-request-when-the-accountid-is-missing.md @@ -3,8 +3,8 @@ title: 'Konduto AF no puede completar una solicitud cuando falta el accountId.' id: CGHZoCfr01ATsbtiLU9ym status: PUBLISHED createdAt: 2022-03-03T22:09:57.638Z -updatedAt: 2022-11-25T22:05:52.845Z -publishedAt: 2022-11-25T22:05:52.845Z +updatedAt: 2023-06-20T17:54:26.840Z +publishedAt: 2023-06-20T17:54:26.840Z firstPublishedAt: 2022-03-03T22:09:58.094Z contentType: knownIssue productTeam: Payments @@ -23,22 +23,27 @@ internalReference: 496298 - -Algunas transacciones no pueden ser terminadas porque el antifraude de Konduto no hace la solicitud adecuada porque falta el accountId utilizado para obtener la información de pago de la tabla de la base de datos de cuentas. Esto se puede validar mirando la ruta /payment donde el nodo "usedAccountId" es falso en este caso. +Existe un problema para aprobar algunas transacciones que está relacionado con el sistema antifraude Konduto. Este problema surge cuando el sistema no puede realizar la petición necesaria debido a la ausencia del accountId, que es necesario para recuperar la información del pago de la base de datos de cuentas. Puede comprobarlo examinando la ruta "/payment", donde encontrará el nodo "usedAccountId" con valor "False" en estos casos. **{**"name": "usedAccountId", "value": "False "**}** +Además, este problema suele observarse cuando un usuario elimina su propia tarjeta de la página MiCuenta inmediatamente después de realizar un pedido. + ## Simulación -Este error no se puede reproducir en este momento, se produce de forma intermitente. +Siga el paso anterior, que consiste en eliminar una tarjeta inmediatamente después de realizar un pedido utilizando Konduto Antifraude. ## Workaround -No hay ninguna solución disponible. +N/A + + + + diff --git a/docs/known-issues/es/large-importexport-spreadsheet-error-on-new-collections-admin.md b/docs/known-issues/es/large-importexport-spreadsheet-error-on-new-collections-admin.md index 7ff59b27e..e90398b26 100644 --- a/docs/known-issues/es/large-importexport-spreadsheet-error-on-new-collections-admin.md +++ b/docs/known-issues/es/large-importexport-spreadsheet-error-on-new-collections-admin.md @@ -3,8 +3,8 @@ title: 'Error al importar/exportar una hoja de cálculo grande en el nuevo admin id: 6xbBVR2Z7CCpIC0iCAKHgN status: PUBLISHED createdAt: 2023-02-16T19:04:08.298Z -updatedAt: 2023-02-16T19:04:08.784Z -publishedAt: 2023-02-16T19:04:08.784Z +updatedAt: 2023-12-12T21:08:23.871Z +publishedAt: 2023-12-12T21:08:23.871Z firstPublishedAt: 2023-02-16T19:04:08.784Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: error-al-importarexportar-una-hoja-de-calculo-grande-en-el-nuevo-administrador-de-cobros locale: es -kiStatus: Backlog +kiStatus: Fixed internalReference: 362017 --- @@ -23,9 +23,8 @@ internalReference: 362017 -Actualmente, el administrador de la nueva colección, en la función de importación de una inclusión SKU, utilizando la fila SKU, suele devolver una respuesta de error inespecífica al intentar importar un archivo con demasiados registros. - -"Su archivo no se ha importado. Por favor, intente importar este archivo de nuevo.`" +Actualmente, subir artículos al nuevo módulo de colecciones con una lista de más de 1000 SKUs es imposible, ya que el proceso se agota. Devuelve una respuesta de error inespecífica +"Su archivo no fue importado. Por favor, intente importar este archivo de nuevo.`" ## @@ -34,7 +33,19 @@ Actualmente, el administrador de la nueva colección, en la función de importac +1. Ir al módulo de nuevas colecciones +2. Selecciona la pestaña "Importar" +3. Utilice una hoja que tenga más de 1000 SKUs (es decir, 300 productos con 50 SKUs, cada uno) +4. La importación generará un tiempo de espera. + + + ## Workaround +Cargue gradualmente utilizando hojas más pequeñas, las colecciones CMS heredadas y/o la API de inserción de SKU a subcolección https://developers.vtex.com/docs/api-reference/catalog-api#post-/api/catalog/pvt/subcollection/-subCollectionId-/stockkeepingunit + + + + diff --git a/docs/known-issues/es/lean-shipping-being-forced-even-when-the-items-have-the-same-slas-but-in-a-different-ordination.md b/docs/known-issues/es/lean-shipping-being-forced-even-when-the-items-have-the-same-slas-but-in-a-different-ordination.md index 06c3e632f..c5813c6be 100644 --- a/docs/known-issues/es/lean-shipping-being-forced-even-when-the-items-have-the-same-slas-but-in-a-different-ordination.md +++ b/docs/known-issues/es/lean-shipping-being-forced-even-when-the-items-have-the-same-slas-but-in-a-different-ordination.md @@ -1,18 +1,18 @@ --- -title: 'El Lean Shipping es forzado incluso cuando los artículos tienen los mismos SLAs, pero en una ordenación diferente' +title: 'Lean Shipping forzado incluso cuando los artículos tienen los mismos ANS, pero en una ordenación diferente.' id: 2YTqsVWPm73msQZVQX9x80 status: PUBLISHED createdAt: 2022-05-13T17:26:15.513Z -updatedAt: 2022-11-25T21:52:30.793Z -publishedAt: 2022-11-25T21:52:30.793Z +updatedAt: 2023-09-11T21:38:39.068Z +publishedAt: 2023-09-11T21:38:39.068Z firstPublishedAt: 2022-05-13T17:26:16.378Z contentType: knownIssue productTeam: Checkout author: 2mXZkbi0oi061KicTExNjo tag: Checkout -slug: el-lean-shipping-es-forzado-incluso-cuando-los-articulos-tienen-los-mismos-slas-pero-en-una-ordenacion-diferente +slug: lean-shipping-forzado-incluso-cuando-los-articulos-tienen-los-mismos-ans-pero-en-una-ordenacion-diferente locale: es -kiStatus: Backlog +kiStatus: Fixed internalReference: 455218 --- @@ -23,12 +23,25 @@ internalReference: 455218 +En algunos escenarios es posible que aunque la función LeanShipping esté desactivada en la configuración, el sistema aún considere necesario agrupar las opciones de envío, y con ello no desactivará leanShipping, esto se debe a que la regla utilizada por el sistema para definir el uso o no de leanShipping distinta a la configuración está activada o desactivada y existen los mismos o diferentes ANS disponibles para los artículos del carrito; +Sin embargo, hay escenarios donde sólo el orden de cómo se entregan los ANS hace que el sistema entienda que son ANS diferentes y active leanShipping en el checkout y comience a mostrar las etiquetas más rápidas y baratas para el método de envío. + + +## ## Simulación +No existe una forma lineal de replicar el escenario, sin embargo puede ocurrir siempre que tengamos un carrito con dos o más artículos cuyos slas son similares entre los artículos, y se están presentando en diferentes órdenes dentro del objeto sla de cada artículo; + + +## ## Workaround +N/A + + + diff --git a/docs/known-issues/es/lean-shipping-causes-something-went-wrong-after-changing-pickup-points.md b/docs/known-issues/es/lean-shipping-causes-something-went-wrong-after-changing-pickup-points.md new file mode 100644 index 000000000..4d4a5f9ff --- /dev/null +++ b/docs/known-issues/es/lean-shipping-causes-something-went-wrong-after-changing-pickup-points.md @@ -0,0 +1,52 @@ +--- +title: 'Lean shipping provoca "Algo salió mal" tras cambiar los puntos de recogida' +id: 45jQODtjZ4vLXniNJIlQZc +status: PUBLISHED +createdAt: 2024-06-20T21:11:53.067Z +updatedAt: 2024-06-20T21:15:28.608Z +publishedAt: 2024-06-20T21:15:28.608Z +firstPublishedAt: 2024-06-20T21:11:53.899Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: lean-shipping-provoca-algo-salio-mal-tras-cambiar-los-puntos-de-recogida +locale: es +kiStatus: Backlog +internalReference: 1053609 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Un comprador puede buscar diferentes puntos de recogida en diferentes códigos postales. Al utilizar lean shipping, después de añadir un código postal con puntos de recogida disponibles y cambiar a un código postal sin puntos de recogida, el paso de envío se bloquea con el mensaje "Algo ha ido mal". + + ![](https://vtexhelp.zendesk.com/attachments/token/i0jCDFlz5EGPnKyk5Nfw0Etl0/?name=image.png) + + +## + +## Simulación + + + +- Montar un carro y seleccionar recogida en punto en el carro; +- Añadir un código postal con recogida; +- Seleccionar una de las recogidas +- Cambiar a un código postal sin puntos de recogida; +- Ir a la caja y aparece el mensaje "Algo ha ido mal" en el paso de envío. + + + +## Workaround + + +Actualice la página o desactive el envío flexible. + + + + diff --git a/docs/known-issues/es/lean-shipping-doesnt-deactivate-after-removing-items-from-cart.md b/docs/known-issues/es/lean-shipping-doesnt-deactivate-after-removing-items-from-cart.md new file mode 100644 index 000000000..9b032414e --- /dev/null +++ b/docs/known-issues/es/lean-shipping-doesnt-deactivate-after-removing-items-from-cart.md @@ -0,0 +1,49 @@ +--- +title: 'Lean Shipping no se desactiva después de quitar artículos del carrito' +id: 4dZZz28csz9BLhJNvQGHQV +status: PUBLISHED +createdAt: 2023-10-09T14:20:03.767Z +updatedAt: 2023-10-09T14:20:04.692Z +publishedAt: 2023-10-09T14:20:04.692Z +firstPublishedAt: 2023-10-09T14:20:04.692Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: lean-shipping-no-se-desactiva-despues-de-quitar-articulos-del-carrito +locale: es +kiStatus: Backlog +internalReference: 916461 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Lean Shipping no se desactiva automáticamente después de eliminar artículos del carrito, manteniendo sólo uno donde debería mostrar todas las opciones. + + +## + +## Simulación + + + +- Añadir 2 o más artículos de diferentes vendedores que tienen diferentes SLAs; +- Lean shipping estará activo; +- Eliminar todos los artículos, manteniendo sólo 1; +- Lean shipping seguirá activo. + + + +## Workaround + + +Actualice la página + + + + diff --git a/docs/known-issues/es/legacy-catalog-ui-delete-button-not-functional.md b/docs/known-issues/es/legacy-catalog-ui-delete-button-not-functional.md new file mode 100644 index 000000000..d05743498 --- /dev/null +++ b/docs/known-issues/es/legacy-catalog-ui-delete-button-not-functional.md @@ -0,0 +1,52 @@ +--- +title: 'El botón "eliminar" de la interfaz de usuario del catálogo heredado no funciona' +id: 2soNSJfiQMZcxlpW6jT2FR +status: PUBLISHED +createdAt: 2022-01-23T02:51:17.884Z +updatedAt: 2024-05-21T16:03:51.417Z +publishedAt: 2024-05-21T16:03:51.417Z +firstPublishedAt: 2024-05-21T16:03:51.417Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: el-boton-eliminar-de-la-interfaz-de-usuario-del-catalogo-heredado-no-funciona +locale: es +kiStatus: Backlog +internalReference: 326408 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +El botón para eliminar productos en el catálogo no funciona, simplemente no reconoce ningún clic del usuario + + ![](https://vtexhelp.zendesk.com/attachments/token/ZR7ogOzhfLN3yC61V9RzTMRlZ/?name=inline-652081372.png) + +Esta acción puede funcionar si el producto se acaba de crear y no tiene asociados skus, imágenes o cualquier otro tipo de dato. + + +## + +## Simulación + + +- Vaya a la página principal del catálogo; +- Intente eliminar un producto: no se ejecutará ninguna acción + + + + + +## Workaround + + +No hay forma de borrar un solo producto, sólo la base completa. Para lograr el mismo resultado que una eliminación, intente reemplazar este producto con los datos que ya utilizaría para un nuevo producto de todos modos. + + + + diff --git a/docs/known-issues/es/legacy-cmss-banner-custom-element-not-working.md b/docs/known-issues/es/legacy-cmss-banner-custom-element-not-working.md new file mode 100644 index 000000000..c685fd21d --- /dev/null +++ b/docs/known-issues/es/legacy-cmss-banner-custom-element-not-working.md @@ -0,0 +1,57 @@ +--- +title: 'El elemento personalizado del banner del CMS heredado no funciona' +id: 3ezW1BTc2nSvHpp0mAYhwh +status: PUBLISHED +createdAt: 2024-02-07T13:44:20.722Z +updatedAt: 2024-02-07T13:44:21.554Z +publishedAt: 2024-02-07T13:44:21.554Z +firstPublishedAt: 2024-02-07T13:44:21.554Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: el-elemento-personalizado-del-banner-del-cms-heredado-no-funciona +locale: es +kiStatus: Backlog +internalReference: 978466 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Actualmente, la pestaña "elementos personalizados" de las configuraciones del CMS heredado no funciona correctamente. + +Configurar un elemento personalizado de este tipo no producirá efectos en la mayoría de los casos y se recomienda configurarlo directamente en el HTML del diseño. + +Esto sólo ocurre en las tiendas de plantillas heredadas. + + +## + +## Simulación + + +1 - vaya al CMS heredado y seleccione la pestaña de elementos personalizados +2 - cargue un elemento personalizado de tipo "banner +3 - haga referencia a este banner en su html +4 - el banner configurado no se mostrará correctamente + + + +## Workaround + + +configure los banners utilizando el tipo de diseño HTML y/o las subplantillas asociadas al mismo. + +O + +migrar al marco de la tienda VTEX + + + + + diff --git a/docs/known-issues/es/legacy-collection-ui-category-filter-selecting-products-wrongly-to-the-collection.md b/docs/known-issues/es/legacy-collection-ui-category-filter-selecting-products-wrongly-to-the-collection.md index 3a47502c5..0a2bf4c3e 100644 --- a/docs/known-issues/es/legacy-collection-ui-category-filter-selecting-products-wrongly-to-the-collection.md +++ b/docs/known-issues/es/legacy-collection-ui-category-filter-selecting-products-wrongly-to-the-collection.md @@ -3,8 +3,8 @@ title: 'El filtro de categorías de la interfaz de usuario de la colección here id: 1IlioZpOSQf5t4TWqZreiS status: PUBLISHED createdAt: 2022-10-31T20:42:26.100Z -updatedAt: 2022-12-20T16:37:12.340Z -publishedAt: 2022-12-20T16:37:12.340Z +updatedAt: 2024-02-16T20:28:22.357Z +publishedAt: 2024-02-16T20:28:22.357Z firstPublishedAt: 2022-10-31T20:42:26.591Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: el-filtro-de-categorias-de-la-interfaz-de-usuario-de-la-coleccion-heredada-selecciona-productos-erroneamente-en-la-coleccion locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 590934 --- diff --git a/docs/known-issues/es/legacy-installment-template-and-shelf-controls-do-not-consider-unit-multipliers.md b/docs/known-issues/es/legacy-installment-template-and-shelf-controls-do-not-consider-unit-multipliers.md new file mode 100644 index 000000000..4111eb932 --- /dev/null +++ b/docs/known-issues/es/legacy-installment-template-and-shelf-controls-do-not-consider-unit-multipliers.md @@ -0,0 +1,51 @@ +--- +title: 'Los controles heredados de plantillas de plazos y estanterías no tienen en cuenta los multiplicadores de unidades' +id: 1E0Co7ssCUAKAgxCzlJoVn +status: PUBLISHED +createdAt: 2024-02-08T13:39:40.663Z +updatedAt: 2024-02-08T13:48:30.740Z +publishedAt: 2024-02-08T13:48:30.740Z +firstPublishedAt: 2024-02-08T13:39:41.744Z +contentType: knownIssue +productTeam: Portal +author: 2mXZkbi0oi061KicTExNjo +tag: Portal +slug: los-controles-heredados-de-plantillas-de-plazos-y-estanterias-no-tienen-en-cuenta-los-multiplicadores-de-unidades +locale: es +kiStatus: Backlog +internalReference: 979205 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Actualmente, para la tienda que utiliza el CMS heredado, la plantilla heredada y los controles de estantería no se ajustan si el SKU tiene un multiplicador de unidades. + +Por ejemplo, si tiene un artículo con un multiplicador de unidades de 2 y un controlador de plazos, los datos mostrados en las estanterías solo mostrarán las opciones de plazos de una sola unidad, en lugar de ajustarse a esta configuración. + + +## + +## Simulación + + +1 - crear una sku con un multiplicador de unidades +2 - configure las opciones de instalación +3 - configure un controlador relacionado con la cuota, como $product.InstallmentValue +4 - los datos mostrados serán relativos a una sola unidad, solamente. + + + +## Workaround + + +implementar una personalización front-end para sobrescribir los datos originales que se muestran. + + + + + diff --git a/docs/known-issues/es/let-me-know-controller-texts-are-not-being-translated.md b/docs/known-issues/es/let-me-know-controller-texts-are-not-being-translated.md index 2644b690e..1c160fe3d 100644 --- a/docs/known-issues/es/let-me-know-controller-texts-are-not-being-translated.md +++ b/docs/known-issues/es/let-me-know-controller-texts-are-not-being-translated.md @@ -3,8 +3,8 @@ title: 'Los textos de los controladores de Let Me Know no se traducen' id: 4UXWf34IXNVAEKgH4hQLTx status: PUBLISHED createdAt: 2022-02-03T17:18:23.078Z -updatedAt: 2022-12-02T18:35:11.786Z -publishedAt: 2022-12-02T18:35:11.786Z +updatedAt: 2024-02-16T20:26:19.991Z +publishedAt: 2024-02-16T20:26:19.991Z firstPublishedAt: 2022-02-03T17:18:23.416Z contentType: knownIssue productTeam: Portal @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Portal slug: los-textos-de-los-controladores-de-let-me-know-no-se-traducen locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 517165 --- diff --git a/docs/known-issues/es/link-service-values-to-skus-spreadsheet-only-returning-active-services.md b/docs/known-issues/es/link-service-values-to-skus-spreadsheet-only-returning-active-services.md new file mode 100644 index 000000000..ff26a8300 --- /dev/null +++ b/docs/known-issues/es/link-service-values-to-skus-spreadsheet-only-returning-active-services.md @@ -0,0 +1,51 @@ +--- +title: 'Vincular los valores de los servicios a la hoja de cálculo SKUS sólo devuelve los servicios activos' +id: 1FqAokiJLWwWnsPodyTMKY +status: PUBLISHED +createdAt: 2023-08-23T17:51:58.839Z +updatedAt: 2023-08-23T17:51:59.677Z +publishedAt: 2023-08-23T17:51:59.677Z +firstPublishedAt: 2023-08-23T17:51:59.677Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: vincular-los-valores-de-los-servicios-a-la-hoja-de-calculo-skus-solo-devuelve-los-servicios-activos +locale: es +kiStatus: Backlog +internalReference: 886486 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Al exportar valores de servicios de una categoría específica en el admin el resultado solo trae los servicios activos. No permitiendo al comerciante activar servicios previamente inactivos por hoja de cálculo. + + +## + +## Simulación + + + +1. Crear un servicio y asociarlo a un sku; +2. Desactivar el servicio en el sku; +3. Exporte la hoja de cálculo ENLAZAR VALORES DE SERVICIO A SKU; +4. 4. Compruebe que no se devuelve el servicio anterior. + + + +## Workaround + + +Utilice la API o ir directamente en el sku - servicios de administración con el fin de actualizar el servicio: +https://developers.vtex.com/docs/api-reference/catalog-api#put-/api/catalog/pvt/skuservice/-skuServiceId- + + + + + diff --git a/docs/known-issues/es/link-why-fill-vtex-global-category-on-category-setup-only-works-opening-in-a-new-tab.md b/docs/known-issues/es/link-why-fill-vtex-global-category-on-category-setup-only-works-opening-in-a-new-tab.md index 9461054fd..eb7923699 100644 --- a/docs/known-issues/es/link-why-fill-vtex-global-category-on-category-setup-only-works-opening-in-a-new-tab.md +++ b/docs/known-issues/es/link-why-fill-vtex-global-category-on-category-setup-only-works-opening-in-a-new-tab.md @@ -3,8 +3,8 @@ title: 'El enlace "¿Por qué rellenar la Categoría Global VTEX?" en la configu id: 3u7aq2otUovQbO98lzjbus status: PUBLISHED createdAt: 2022-03-16T17:59:14.355Z -updatedAt: 2022-12-20T16:36:51.563Z -publishedAt: 2022-12-20T16:36:51.563Z +updatedAt: 2024-02-16T20:23:34.672Z +publishedAt: 2024-02-16T20:23:34.672Z firstPublishedAt: 2022-03-16T17:59:14.784Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: el-enlace-por-que-rellenar-la-categoria-global-vtex-en-la-configuracion-de-la-categoria-solo-funciona-abriendose-en-una-nueva-pestana locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 544034 --- diff --git a/docs/known-issues/es/linkid-is-not-being-registered-on-rewriter-when-translating-with-catalog-graphql.md b/docs/known-issues/es/linkid-is-not-being-registered-on-rewriter-when-translating-with-catalog-graphql.md new file mode 100644 index 000000000..c22542260 --- /dev/null +++ b/docs/known-issues/es/linkid-is-not-being-registered-on-rewriter-when-translating-with-catalog-graphql.md @@ -0,0 +1,93 @@ +--- +title: 'linkId no se está registrando en rewriter cuando se traduce con graphql catálogo' +id: 7b7KOHlxyIO4zKy2xrMuSD +status: PUBLISHED +createdAt: 2022-09-08T21:27:03.855Z +updatedAt: 2024-07-10T12:47:32.306Z +publishedAt: 2024-07-10T12:47:32.306Z +firstPublishedAt: 2022-09-08T21:27:04.567Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: linkid-no-se-esta-registrando-en-rewriter-cuando-se-traduce-con-graphql-catalogo +locale: es +kiStatus: Backlog +internalReference: 654951 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Cuando se utiliza el catálogo graphQL y se traduce la URL utilizando el linkId el rewriter debería almacenar el linkId, pero no está sucediendo: https://developers.vtex.com/docs/guides/catalog-internationalization + + +## + +## Simulación + + + +- Sigue la guía de documentación para traducir el contenido del catálogo: https://developers.vtex.com/vtex-developer-docs/docs/catalog-internationalization#mutation +- **Para enlaces de categoría:** + - Comprueba el linkId que creaste en admin/graphql-ide y elige la aplicación de reescritura: + + { internal{ get(ruta: "tuLinkdIdAquí"){ id } }} + + + +- Esto devolverá null; +- Compruebe de nuevo con el nombre de su categoría traducida pero, slugified: + + { internal{ get(ruta: "tuNombreCategoriaTraducidoSlugified"){ id } }} + + + +- Esto devolverá los resultados. + + + +- Para los enlaces de productos + - Acceda a la página del producto utilizando el enlace traducido creado mediante el graphQL del catálogo; + - Se mostrará un 404 No encontrado. + + + +## Workaround + + + +- Para enlaces de categoría + - Ejecute la siguiente consulta en rewriter: + + { internal{ get(path: "yourTranslatedLinkdId"){ id from declarer type query binding origin resolveAs } }} + + + +- Guarde los valores devueltos, necesitará utilizarlos en el siguiente paso; +- Ejecuta la siguiente mutación cambiando sólo el parámetro from, los demás deben ser iguales que los anteriores: + + mutation saveInternal($ruta: InternalInput!) { internal { save(ruta: $ruta) { from declarador tipo id binding resolveAs origen } }}{ "ruta": { "from": "yourLinkId", "declarer": "tuDeclaradorGuardado", "tipo": "yourSavedType", "binding": "yourSavedBinding", "id": "yourSavedId", "origin": "yourSavedOrigin", "resolveAs": "yourSavedResolveAs" }} + +> Para más información sobre estos parámetros, puede consultar: https://developers.vtex.com/vtex-developer-docs/docs/rewriter + + + +- Ahora, vamos a borrar la ruta antigua (la guardada con el nombre) + + mutation saveInternal($ruta: InternalInput!) { internal { delete(ruta: "tuTraducidoLinkdId") { id } }} + + + +- Para enlaces de productos:** + - Ejecute la siguiente mutación cambiando únicamente el parámetro from, los demás deben ser iguales que los anteriores: + + mutación saveInternal($route: InternalInput!) { internal { save(route: $route) { from declarer type id binding resolveAs origin } }}{ "ruta": { "origen": "/yourTranslatedLinkdId/p", "declarer": "vtex.store@2.x", "type": "product", "id": "productId", "resolveAs": "/yourOrinalLinkdId/p", "binding": "bindingId" }} + + + + diff --git a/docs/known-issues/es/locale-switcher-doesnt-work-in-myvtex-environment.md b/docs/known-issues/es/locale-switcher-doesnt-work-in-myvtex-environment.md index 3a1998870..de72abfed 100644 --- a/docs/known-issues/es/locale-switcher-doesnt-work-in-myvtex-environment.md +++ b/docs/known-issues/es/locale-switcher-doesnt-work-in-myvtex-environment.md @@ -3,8 +3,8 @@ title: 'Locale Switcher no funciona en el entorno myvtex' id: 1ZB56egPjPbTaUUnws5juK status: PUBLISHED createdAt: 2023-03-27T12:26:31.974Z -updatedAt: 2023-03-27T14:55:12.486Z -publishedAt: 2023-03-27T14:55:12.486Z +updatedAt: 2024-02-02T21:03:39.535Z +publishedAt: 2024-02-02T21:03:39.535Z firstPublishedAt: 2023-03-27T12:26:32.649Z contentType: knownIssue productTeam: Store Framework diff --git a/docs/known-issues/es/login-preference-with-password-cannot-be-undone-in-admin.md b/docs/known-issues/es/login-preference-with-password-cannot-be-undone-in-admin.md new file mode 100644 index 000000000..1e2dc072e --- /dev/null +++ b/docs/known-issues/es/login-preference-with-password-cannot-be-undone-in-admin.md @@ -0,0 +1,57 @@ +--- +title: 'La preferencia de inicio de sesión con contraseña no se puede deshacer en Admin.' +id: 5OPVJusw14TQzKdAVS71wx +status: PUBLISHED +createdAt: 2024-04-22T13:30:15.401Z +updatedAt: 2024-05-06T20:40:26.631Z +publishedAt: 2024-05-06T20:40:26.631Z +firstPublishedAt: 2024-04-22T13:30:16.436Z +contentType: knownIssue +productTeam: Identity +author: 2mXZkbi0oi061KicTExNjo +tag: Identity +slug: la-preferencia-de-inicio-de-sesion-con-contrasena-no-se-puede-deshacer-en-admin +locale: es +kiStatus: Backlog +internalReference: 1020548 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Cuando un usuario se conecta a la plataforma VTEX por primera vez (Admin), se le pide que elija su preferencia de inicio de sesión para la próxima vez que se conecte. A continuación, puede elegir entre introducir su dirección de correo electrónico y contraseña, o introducir un código que se le enviará a su dirección de correo electrónico; + +Sin embargo, cuando el usuario elige introducir su dirección de correo electrónico y contraseña, no puede deshacer esta elección, ya que es una elección irrevocable a nivel de la interfaz de usuario, y se requiere una acción sistémica para deshacer esta elección. + + + +## Simulación + + +**NOTA**: Para simular este escenario, debe iniciar sesión por primera vez; + +Iniciar sesión en admin + +Introduzca su dirección de correo electrónico y cree una contraseña; + +En este punto se le preguntará si desea seguir recibiendo el código de acceso o si desea que el sistema le pida siempre su dirección de correo electrónico y contraseña. + +Solicite que el sistema le pida siempre su dirección de correo electrónico y su contraseña. + +La próxima vez que se conecte, no podrá deshacer su elección de inicio de sesión y siempre se le pedirá su dirección de correo electrónico y contraseña. + + + +## Workaround + + +Para que el usuario pueda realizar una nueva elección, es necesario solicitar al equipo de ingeniería que revoque la preferencia guardada en el perfil del usuario, de modo que en su próximo inicio de sesión se le vuelva a preguntar por su preferencia de inicio de sesión y pueda realizar una nueva elección. + + + + + diff --git a/docs/known-issues/es/logistics-simulation-with-minimum-and-maximum-price-in-shipping-policy-does-not-work-when-productprice-as-0-zero.md b/docs/known-issues/es/logistics-simulation-with-minimum-and-maximum-price-in-shipping-policy-does-not-work-when-productprice-as-0-zero.md index 1fc52caf3..de7271699 100644 --- a/docs/known-issues/es/logistics-simulation-with-minimum-and-maximum-price-in-shipping-policy-does-not-work-when-productprice-as-0-zero.md +++ b/docs/known-issues/es/logistics-simulation-with-minimum-and-maximum-price-in-shipping-policy-does-not-work-when-productprice-as-0-zero.md @@ -3,8 +3,8 @@ title: 'La simulación logística con el precio mínimo y máximo en la polític id: 5gsBLbPMIZjZvkl5QHudVY status: PUBLISHED createdAt: 2022-03-30T20:10:30.205Z -updatedAt: 2022-11-25T21:59:57.297Z -publishedAt: 2022-11-25T21:59:57.297Z +updatedAt: 2024-02-16T20:26:15.370Z +publishedAt: 2024-02-16T20:26:15.370Z firstPublishedAt: 2022-05-17T14:23:38.006Z contentType: knownIssue productTeam: Logistics @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Logistics slug: la-simulacion-logistica-con-el-precio-minimo-y-maximo-en-la-politica-de-envio-no-funciona-cuando-productprice-es-0-cero locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 553080 --- diff --git a/docs/known-issues/es/loop-in-the-authentication-popup-when-the-first-payment-condition-requires-authentication.md b/docs/known-issues/es/loop-in-the-authentication-popup-when-the-first-payment-condition-requires-authentication.md index 3d1aa1033..afc967f4e 100644 --- a/docs/known-issues/es/loop-in-the-authentication-popup-when-the-first-payment-condition-requires-authentication.md +++ b/docs/known-issues/es/loop-in-the-authentication-popup-when-the-first-payment-condition-requires-authentication.md @@ -3,8 +3,8 @@ title: 'Bucle en la ventana emergente de autenticación cuando la primera condic id: 7fU6wnrTjS0aJqRmertSFg status: PUBLISHED createdAt: 2023-06-14T17:54:36.973Z -updatedAt: 2023-06-14T17:55:47.281Z -publishedAt: 2023-06-14T17:55:47.281Z +updatedAt: 2023-12-21T15:50:16.992Z +publishedAt: 2023-12-21T15:50:16.992Z firstPublishedAt: 2023-06-14T17:54:37.537Z contentType: knownIssue productTeam: Checkout diff --git a/docs/known-issues/es/magalu-sku-being-integrated-with-specifications-from-another-marketplace.md b/docs/known-issues/es/magalu-sku-being-integrated-with-specifications-from-another-marketplace.md index 170ce5d8c..b0dbc2c3a 100644 --- a/docs/known-issues/es/magalu-sku-being-integrated-with-specifications-from-another-marketplace.md +++ b/docs/known-issues/es/magalu-sku-being-integrated-with-specifications-from-another-marketplace.md @@ -3,8 +3,8 @@ title: '[Magalu] Sku que se integra con las especificaciones de otro marketplace id: 4AYsfMTB2HVmp2PnOG2plY status: PUBLISHED createdAt: 2022-10-31T19:29:16.911Z -updatedAt: 2022-12-02T18:30:12.315Z -publishedAt: 2022-12-02T18:30:12.315Z +updatedAt: 2024-03-19T20:33:58.929Z +publishedAt: 2024-03-19T20:33:58.929Z firstPublishedAt: 2022-10-31T19:29:18.080Z contentType: knownIssue productTeam: Connections @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Connections slug: magalu-sku-que-se-integra-con-las-especificaciones-de-otro-marketplace locale: es -kiStatus: Backlog +kiStatus: Fixed internalReference: 689151 --- diff --git a/docs/known-issues/es/magazine-luiza-order-canceled-on-marketplace-didnt-update-status-on-vtex.md b/docs/known-issues/es/magazine-luiza-order-canceled-on-marketplace-didnt-update-status-on-vtex.md new file mode 100644 index 000000000..b92ae7796 --- /dev/null +++ b/docs/known-issues/es/magazine-luiza-order-canceled-on-marketplace-didnt-update-status-on-vtex.md @@ -0,0 +1,50 @@ +--- +title: '[Magazine Luiza] Pedido cancelado en marketplace no actualiza estado en VTEX' +id: 4C1G20Iwj6x1mvqzsSDU0P +status: PUBLISHED +createdAt: 2023-07-20T15:33:25.631Z +updatedAt: 2023-07-20T15:33:26.222Z +publishedAt: 2023-07-20T15:33:26.222Z +firstPublishedAt: 2023-07-20T15:33:26.222Z +contentType: knownIssue +productTeam: Connections +author: 2mXZkbi0oi061KicTExNjo +tag: Connections +slug: magazine-luiza-pedido-cancelado-en-marketplace-no-actualiza-estado-en-vtex +locale: es +kiStatus: Backlog +internalReference: 865926 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Orden cancelada en marketplace no actualiza estado en VTEX + +**Mercado:Revista Luiza +**Causa principal:** Integración del pedido +**Tipo:** Estado no actualizado en marketplace +**Impacto:** Pocos pedidos + + +## + +## Simulación + + +No se han encontrado errores en los logs, pero el pedido en OMS/VTEX está `Facturado` pero en el marketplace el pedido está como `cancelado`. + + + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/es/magazine-luiza-some-skus-do-not-update-price.md b/docs/known-issues/es/magazine-luiza-some-skus-do-not-update-price.md new file mode 100644 index 000000000..3abf82aeb --- /dev/null +++ b/docs/known-issues/es/magazine-luiza-some-skus-do-not-update-price.md @@ -0,0 +1,56 @@ +--- +title: '[Magazine Luiza] Algunos skus no actualizan el precio' +id: NXb7Bb4BTJepPphcK9z0V +status: PUBLISHED +createdAt: 2023-08-17T14:14:36.434Z +updatedAt: 2023-08-17T14:14:37.098Z +publishedAt: 2023-08-17T14:14:37.098Z +firstPublishedAt: 2023-08-17T14:14:37.098Z +contentType: knownIssue +productTeam: Admin +author: 2mXZkbi0oi061KicTExNjo +tag: Admin +slug: magazine-luiza-algunos-skus-no-actualizan-el-precio +locale: es +kiStatus: Backlog +internalReference: 882919 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Necesitamos entender por qué algunos skus no actualizan el precio en el marketplace. +Importante: no ocurre con todos los skus + + +## + +## Simulación + + +Flujo: Precio actualizado en el catálogo VTEX + +emisora +recibe notificación de cambio de precio + +Integración +notificación recibida de modificación de precios + +mercado +El precio no se ha actualizado y no se han encontrado errores en el registro + + + +## Workaround + + +Reindexar sku en catálogo VTEX + + + + + diff --git a/docs/known-issues/es/magazine-luiza-tracking-erro-data-de-entrega-ao-cliente-deve-ser-maior-que-a-data-de-despacho-e-deve-ser-igual-ou-menor-a-data-de-hoje.md b/docs/known-issues/es/magazine-luiza-tracking-erro-data-de-entrega-ao-cliente-deve-ser-maior-que-a-data-de-despacho-e-deve-ser-igual-ou-menor-a-data-de-hoje.md new file mode 100644 index 000000000..cf1042f68 --- /dev/null +++ b/docs/known-issues/es/magazine-luiza-tracking-erro-data-de-entrega-ao-cliente-deve-ser-maior-que-a-data-de-despacho-e-deve-ser-igual-ou-menor-a-data-de-hoje.md @@ -0,0 +1,53 @@ +--- +title: "[Magazine Luiza] [tracking] Error: 'Customer Delivery Date' debe ser mayor que 'Delivery Date' y debe ser igual o menor que la fecha de hoy" +id: 7ublDwKHM4JJxsCtcbLqq8 +status: PUBLISHED +createdAt: 2023-07-06T14:06:45.020Z +updatedAt: 2023-07-06T14:06:45.783Z +publishedAt: 2023-07-06T14:06:45.783Z +firstPublishedAt: 2023-07-06T14:06:45.783Z +contentType: knownIssue +productTeam: Admin +author: 2mXZkbi0oi061KicTExNjo +tag: Admin +slug: magazine-luiza-tracking-error-customer-delivery-date-debe-ser-mayor-que-delivery-date-y-debe-ser-igual-o-menor-que-la-fecha-de-hoy +locale: es +kiStatus: Backlog +internalReference: 856984 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +En el paso de seguimiento algunos pedidos están devolviendo el siguiente error `"Data de Entrega ao Cliente' deve ser maior que a 'Data de Despacho' e deve ser igual ou menor a data de hoje"` + +**Mercado:** Revista Luiza +**Estado:** Seguimiento +**Impacto:** Algunos Pedidos + + +## + +## Simulación + + +1. Integraciones +2. Puente +3. Seguimiento + + ![](https://vtexhelp.zendesk.com/attachments/token/mlpzu59MIDWuvUP6n8zJc8GI6/?name=image.png) + + + +## Workaround + + +Normalmente reprocesar manualmente la petición desde el puente soluciona el error. + + + + diff --git a/docs/known-issues/es/mandatory-service-working-as-optional.md b/docs/known-issues/es/mandatory-service-working-as-optional.md new file mode 100644 index 000000000..b59c55aa9 --- /dev/null +++ b/docs/known-issues/es/mandatory-service-working-as-optional.md @@ -0,0 +1,49 @@ +--- +title: 'Servicio obligatorio que funciona como opcional' +id: 6bcdioCSYL7ZGoOy0nEtJC +status: PUBLISHED +createdAt: 2023-08-01T15:15:29.008Z +updatedAt: 2023-08-01T15:15:30.099Z +publishedAt: 2023-08-01T15:15:30.099Z +firstPublishedAt: 2023-08-01T15:15:30.099Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: servicio-obligatorio-que-funciona-como-opcional +locale: es +kiStatus: Backlog +internalReference: 872411 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Al crear un servicio el comerciante puede elegir si va a ser un campo obligatorio en el pago o no. +Sin embargo, actualmente esta funcionalidad no funciona como se esperaba. Incluso cuando el campo obligatorio está marcado como verdadero, el producto se puede comprar sin añadirlo en la caja. + + + +## Simulación + + + +1. Crear un servicio como obligatorio; +2. Asociar a un sku; +3. Comprobar que en el checkout el servicio se puede añadir o eliminar sin problemas. + + +## + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/es/marketingdata-is-not-saved-in-orders-when-using-multiple-coupons-feature-and-utms.md b/docs/known-issues/es/marketingdata-is-not-saved-in-orders-when-using-multiple-coupons-feature-and-utms.md new file mode 100644 index 000000000..9b2d7f0f6 --- /dev/null +++ b/docs/known-issues/es/marketingdata-is-not-saved-in-orders-when-using-multiple-coupons-feature-and-utms.md @@ -0,0 +1,47 @@ +--- +title: 'marketingData no se guarda en los pedidos cuando se utiliza la función de cupones múltiples y utms' +id: OUMc8x9sEcdp8ZbLIka4b +status: PUBLISHED +createdAt: 2023-11-22T21:53:36.924Z +updatedAt: 2024-04-09T13:33:02.091Z +publishedAt: 2024-04-09T13:33:02.091Z +firstPublishedAt: 2023-11-22T21:53:37.493Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: marketingdata-no-se-guarda-en-los-pedidos-cuando-se-utiliza-la-funcion-de-cupones-multiples-y-utms +locale: es +kiStatus: Fixed +internalReference: 936458 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Cuando se utiliza la función de cupones múltiples y hay cupones y utms, o 'marketingTags', en el 'orderForm', no se guarda ningún 'marketingData' en el pedido. + + + +## Simulación + + + +- Tiene una cuenta que utiliza la función de cupones múltiples; +- Utilice un cupón y establezca cualquier utm o 'marketingTags', ambos deben estar en el orderForm; +- Finalice la compra; no habrá ningún 'marketingData' en el pedido. + + + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/es/marketingtags-with-null-value-when-campaign-audience-is-matched.md b/docs/known-issues/es/marketingtags-with-null-value-when-campaign-audience-is-matched.md new file mode 100644 index 000000000..f12be8177 --- /dev/null +++ b/docs/known-issues/es/marketingtags-with-null-value-when-campaign-audience-is-matched.md @@ -0,0 +1,49 @@ +--- +title: 'marketingTags con valor nulo cuando coincide el público de la campaña' +id: 17pTWB1gLNJgFy7KEZd8pk +status: PUBLISHED +createdAt: 2024-06-19T20:08:49.413Z +updatedAt: 2024-06-19T20:08:50.452Z +publishedAt: 2024-06-19T20:08:50.452Z +firstPublishedAt: 2024-06-19T20:08:50.452Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: marketingtags-con-valor-nulo-cuando-coincide-el-publico-de-la-campana +locale: es +kiStatus: Backlog +internalReference: 1052895 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Cuando una cuenta tiene un público de campaña y se hace coincidir con un usuario logueado, el checkout utiliza la información registrada en la sesión, que sólo tiene el id de la campaña. En `marketingTags`, debería tener el nombre de la campaña, pero es `null` ya que no hay información disponible en la sesión. + + +## + +## Simulación + + + +- Crear un público para la campaña; +- Inicie sesión con un usuario con el que coincida la campaña; +- Comprueba el campo `marketingData.marketingTags` en el orderForm, tendrá un valor nulo y el nombre de la campaña. + ![](https://vtexhelp.zendesk.com/attachments/token/1i6d9cIyg1Hx2fs9QsVZ6BFCY/?name=image.png) + + +## + +## Workaround + + +N/A + + + diff --git a/docs/known-issues/es/marketplace-and-fulfillment-can-expect-different-order-values-due-to-certain-purchase-conditions.md b/docs/known-issues/es/marketplace-and-fulfillment-can-expect-different-order-values-due-to-certain-purchase-conditions.md new file mode 100644 index 000000000..b3a4b17ae --- /dev/null +++ b/docs/known-issues/es/marketplace-and-fulfillment-can-expect-different-order-values-due-to-certain-purchase-conditions.md @@ -0,0 +1,52 @@ +--- +title: 'Marketplace y Fulfillment pueden esperar valores de pedido diferentes debido a ciertas condiciones de compra' +id: 5LoC3DwesBWH5kr2b5u6WD +status: PUBLISHED +createdAt: 2024-05-13T20:04:19.094Z +updatedAt: 2024-05-13T20:34:01.432Z +publishedAt: 2024-05-13T20:34:01.432Z +firstPublishedAt: 2024-05-13T20:04:20.144Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: marketplace-y-fulfillment-pueden-esperar-valores-de-pedido-diferentes-debido-a-ciertas-condiciones-de-compra +locale: es +kiStatus: Backlog +internalReference: 1032473 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Las capas de Marketplace y Fulfillment pueden esperar valores diferentes para el pedido, impidiendo la finalización de la compra. +En estos casos, el "precio de venta" del artículo en el mercado no coincide con el "precio" de cumplimiento. + + +## + +## Simulación + + +El problema no se limita necesariamente a este paso exacto, pero es más fácil de reproducir de la siguiente manera: + +1. Pon a cero los decimales del Mercado y del vendedor. +2. En la cuenta del vendedor, fije el precio de un artículo en 49950,00, y una promoción de Cumplimiento que le aplique un descuento del 15%. +3. En un Marketplace, añade 3 unidades del artículo del vendedor a tu cesta. +4. 4. Intenta completar la compra. Aparecerá el mensaje de error "No se ha podido crear el pedido solicitado. Por favor, inténtelo de nuevo". + + + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/es/marketplace-tax-hub-request-doesnt-consider-manual-price-for-discounts.md b/docs/known-issues/es/marketplace-tax-hub-request-doesnt-consider-manual-price-for-discounts.md new file mode 100644 index 000000000..116085e9b --- /dev/null +++ b/docs/known-issues/es/marketplace-tax-hub-request-doesnt-consider-manual-price-for-discounts.md @@ -0,0 +1,48 @@ +--- +title: 'La solicitud del centro tributario del mercado no tiene en cuenta el precio manual para los descuentos' +id: 2pGgbPB7Qm4dXtQauohvx7 +status: PUBLISHED +createdAt: 2023-11-08T17:59:41.102Z +updatedAt: 2023-12-06T19:27:50.006Z +publishedAt: 2023-12-06T19:27:50.006Z +firstPublishedAt: 2023-11-08T17:59:41.695Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: la-solicitud-del-centro-tributario-del-mercado-no-tiene-en-cuenta-el-precio-manual-para-los-descuentos +locale: es +kiStatus: Fixed +internalReference: 932657 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Cuando la cuenta tiene configurado isMarketplaceResponsibleForTaxes, la solicitud del centro de impuestos no tiene en cuenta los precios manuales para los descuentos de artículos. + + +## + +## Simulación + + + +- Configure taxConfiguration.isMarketplaceResponsibleForTaxes en la configuración de orderForm; +- Establecer el precio manual de un artículo; +- La solicitud del centro de impuestos no aplicará la diferencia como descuento. + + + +## Workaround + + +NA + + + + diff --git a/docs/known-issues/es/marketplace-tax-hub-request-doesnt-consider-some-discount-types.md b/docs/known-issues/es/marketplace-tax-hub-request-doesnt-consider-some-discount-types.md new file mode 100644 index 000000000..7280d4fa6 --- /dev/null +++ b/docs/known-issues/es/marketplace-tax-hub-request-doesnt-consider-some-discount-types.md @@ -0,0 +1,48 @@ +--- +title: 'La solicitud del centro tributario del mercado no tiene en cuenta algunos tipos de descuentos' +id: 630nSPu8y5G6CSFtiH3MOL +status: PUBLISHED +createdAt: 2023-11-30T21:14:13.709Z +updatedAt: 2023-12-06T19:27:05.930Z +publishedAt: 2023-12-06T19:27:05.930Z +firstPublishedAt: 2023-11-30T21:14:14.259Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: la-solicitud-del-centro-tributario-del-mercado-no-tiene-en-cuenta-algunos-tipos-de-descuentos +locale: es +kiStatus: Fixed +internalReference: 945580 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Cuando la cuenta tiene configurado isMarketplaceResponsibleForTaxes, la solicitud del hub de impuestos no considera algunos tipos de descuento: Nominal, Porcentaje y Precio máximo por artículo. Esto afecta al cálculo de impuestos, y el precio final es más alto de lo esperado. + + +## + +## Simulación + + + +- Configure taxConfiguration.isMarketplaceResponsibleForTaxes en la configuración de orderForm; +- Configure uno de los tipos de descuento Nominal, Porcentaje o Precio máximo por artículo de la promoción regular; +- La solicitud del centro de impuestos no aplicará el descuento. + + +## + +## Workaround + + +N/A + + + diff --git a/docs/known-issues/es/mastercard-credit-card-transactions-are-being-processed-as-visa.md b/docs/known-issues/es/mastercard-credit-card-transactions-are-being-processed-as-visa.md new file mode 100644 index 000000000..1079a0b20 --- /dev/null +++ b/docs/known-issues/es/mastercard-credit-card-transactions-are-being-processed-as-visa.md @@ -0,0 +1,45 @@ +--- +title: 'Las transacciones con tarjeta de crédito Mastercard se procesan como Visa' +id: 4B547KIrO7xBUWdCUhPkjs +status: PUBLISHED +createdAt: 2024-05-02T19:12:19.672Z +updatedAt: 2024-05-02T19:12:20.545Z +publishedAt: 2024-05-02T19:12:20.545Z +firstPublishedAt: 2024-05-02T19:12:20.545Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: las-transacciones-con-tarjeta-de-credito-mastercard-se-procesan-como-visa +locale: es +kiStatus: Backlog +internalReference: 1026263 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Algunas transacciones se están registrando erróneamente bajo la marca Visa, cuando en realidad las tarjetas son Mastercard. Este problema se produce específicamente con tarjetas nuevas, aunque podemos verificar que el BIN de la tarjeta coincide correctamente con el regex del validador para la marca correcta. + + + +## Simulación + + +No hemos podido reproducir este problema. + + + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/es/masterdata-export-download-link-unavailable.md b/docs/known-issues/es/masterdata-export-download-link-unavailable.md index 07a1a625d..99dbb45f5 100644 --- a/docs/known-issues/es/masterdata-export-download-link-unavailable.md +++ b/docs/known-issues/es/masterdata-export-download-link-unavailable.md @@ -3,8 +3,8 @@ title: 'Masterdata Export Enlace de descarga no disponible' id: 2oi0ABhQQxfPsKETeNUyvE status: PUBLISHED createdAt: 2022-07-08T13:50:43.220Z -updatedAt: 2023-01-19T14:19:49.870Z -publishedAt: 2023-01-19T14:19:49.870Z +updatedAt: 2023-07-28T17:14:13.207Z +publishedAt: 2023-07-28T17:14:13.207Z firstPublishedAt: 2022-07-08T13:50:43.638Z contentType: knownIssue productTeam: Storage @@ -32,8 +32,16 @@ Actualmente, para las entidades de datos con varios campos, cuando se intenta ex ## Simulación +1 - para una entidad de datos en la que tiene varios campos, intente exportar todos sus campos al mismo tiempo o varios registros + +2 - el enlace de descarga no generará un archivo en su navegador + + ![](https://vtexhelp.zendesk.com/attachments/token/nQdUqbk7BiOK5RcigZhNZR9Rr/?name=image.png) + + ## Workaround +**Haga clic con el botón derecho del ratón en el enlace de descarga y copie el enlace; a continuación, péguelo en otra pestaña y se iniciará la descarga o bien obtenga los datos a través de la API https://developers.vtex.com/docs/api-reference/masterdata-api#get-/api/dataentities/-acronym-/search y/o descargue los datos en varias hojas de cálculo más pequeñas. diff --git a/docs/known-issues/es/match-multiple-received-skus-api-returning-invalid-sellerid.md b/docs/known-issues/es/match-multiple-received-skus-api-returning-invalid-sellerid.md new file mode 100644 index 000000000..8f08ca096 --- /dev/null +++ b/docs/known-issues/es/match-multiple-received-skus-api-returning-invalid-sellerid.md @@ -0,0 +1,55 @@ +--- +title: 'La API recibe varios SKU y devuelve "Invalid sellerId".' +id: 60aL2Chds0Jo3m6XMkxmnG +status: PUBLISHED +createdAt: 2023-10-17T16:26:27.980Z +updatedAt: 2023-10-17T16:26:40.592Z +publishedAt: 2023-10-17T16:26:40.592Z +firstPublishedAt: 2023-10-17T16:26:28.466Z +contentType: knownIssue +productTeam: Marketplace +author: 2mXZkbi0oi061KicTExNjo +tag: Marketplace +slug: la-api-recibe-varios-sku-y-devuelve-invalid-sellerid +locale: es +kiStatus: Fixed +internalReference: 506660 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +La API Match Multiple Received SKUs (doc: https://developers.vtex.com/vtex-rest-api/reference/match-received-skus#matchmultiple) está devolviendo el mensaje de error "Invalid sellerId" para cualquier intento de aprobación de nuevos productos, incluso si el vendedor está correctamente activo en el marketplace. + + +## + +## Simulación + + +1. Copia el curl de la documentación anterior; +2. Pégalo en tu herramienta API (postman, insomnia...); +3. Sustituye los valores del objeto por los datos del sku que intentas aprobar; +4. Comprueba si el sellerId está activo y es válido en la gestión de vendedores del marketplace; +5. La respuesta de la API no debe ser: + + "errorResponse": { "Code": 33, "Message": "Invalid sellerId" } + + + + + +## Workaround + + +La API Match Received SKUs individually funciona correctamente y puede sustituir a la API anterior para aprobar nuevos productos uno a uno. + + + + + + diff --git a/docs/known-issues/es/matcher-converting-height-width-weight-and-length-to-01.md b/docs/known-issues/es/matcher-converting-height-width-weight-and-length-to-01.md new file mode 100644 index 000000000..662845a7e --- /dev/null +++ b/docs/known-issues/es/matcher-converting-height-width-weight-and-length-to-01.md @@ -0,0 +1,52 @@ +--- +title: 'Igualador que convierte Altura, Anchura, Peso y Longitud a 0,1' +id: j3rz875eWVHFMLYxcYsDL +status: PUBLISHED +createdAt: 2023-08-23T13:38:55.976Z +updatedAt: 2023-08-23T20:01:37.842Z +publishedAt: 2023-08-23T20:01:37.842Z +firstPublishedAt: 2023-08-23T13:38:58.327Z +contentType: knownIssue +productTeam: Marketplace +author: 2mXZkbi0oi061KicTExNjo +tag: Marketplace +slug: igualador-que-convierte-altura-anchura-peso-y-longitud-a-01 +locale: es +kiStatus: Fixed +internalReference: 886168 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Cuando el Matcher procesa los skus en el módulo de sugerencias del marketplace las infos de Altura, Anchura, Peso y Longitud se están poniendo a 0.1 en lugar de respetar los valores enviados por el vendedor. + + +## + +## Simulación + + + +1. El vendedor envía el sku a marketplace con Altura, Anchura, Peso y Longitud con valores normales; +2. El sku llega al marketplace y es procesado por el matcher; +3. Compruebe en la siguiente API si el objeto Matcher tiene los campos Height, Width, Weight y Length configurados como 0.1 +https://developers.vtex.com/docs/api-reference/marketplace-apis-suggestions#get-/suggestions/-sellerId-/-sellerSkuId- + ![](https://vtexhelp.zendesk.com/attachments/token/vCdMBFKEJ0243C9Ew7PPFDgp3/?name=image.png) + + +## + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/es/matcher-does-not-work-as-expected-when-the-productsku-name-contains-special-characters.md b/docs/known-issues/es/matcher-does-not-work-as-expected-when-the-productsku-name-contains-special-characters.md new file mode 100644 index 000000000..9585a5717 --- /dev/null +++ b/docs/known-issues/es/matcher-does-not-work-as-expected-when-the-productsku-name-contains-special-characters.md @@ -0,0 +1,49 @@ +--- +title: 'El comparador no funciona como se espera cuando el nombre del Producto/SKU contiene caracteres especiales' +id: 1kRjFExdSRMAJMgFgC7Bbj +status: PUBLISHED +createdAt: 2023-10-19T15:37:17.652Z +updatedAt: 2023-10-19T15:37:18.601Z +publishedAt: 2023-10-19T15:37:18.601Z +firstPublishedAt: 2023-10-19T15:37:18.601Z +contentType: knownIssue +productTeam: Marketplace +author: 2mXZkbi0oi061KicTExNjo +tag: Marketplace +slug: el-comparador-no-funciona-como-se-espera-cuando-el-nombre-del-productosku-contiene-caracteres-especiales +locale: es +kiStatus: Fixed +internalReference: 736164 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Al integrar productos que tienen caracteres especiales en el nombre, como `. - + # /` , Matcher da una puntuación del 50% y hace que los productos se queden en Pendiente. Con esto, los productos dependen de la aprobación manual o vía API. + + + +## + +## Simulación + + + +1. A través de un vendedor VTEX, envía una SKU que contiene caracteres especiales en el nombre +2. En la página SKU Recibida, observa que la SKU en cuestión tendrá una puntuación del 50%, en la pestaña Pendiente + + + +## Workaround + + +Para resolver el escenario se indica que el vendedor cambie el SKU/nombre del producto, eliminando los caracteres especiales. Si esto no es posible, el marketplace puede utilizar la API https://developers.vtex.com/docs/api-reference/marketplace-apis#put-/api.vtex.com/-accountName-/suggestions/matches/action/-actionName- para hacer coincidir los productos + + + + + diff --git a/docs/known-issues/es/max-shipping-discount-not-updating-pricetags.md b/docs/known-issues/es/max-shipping-discount-not-updating-pricetags.md new file mode 100644 index 000000000..976545fc2 --- /dev/null +++ b/docs/known-issues/es/max-shipping-discount-not-updating-pricetags.md @@ -0,0 +1,50 @@ +--- +title: 'Max Shipping Discount no actualiza priceTags' +id: uA0KFnyIOHq3ikcaZmYGr +status: PUBLISHED +createdAt: 2023-09-20T17:54:59.620Z +updatedAt: 2023-10-02T18:20:48.375Z +publishedAt: 2023-10-02T18:20:48.375Z +firstPublishedAt: 2023-09-20T17:55:00.609Z +contentType: knownIssue +productTeam: Pricing & Promotions +author: 2mXZkbi0oi061KicTExNjo +tag: Pricing & Promotions +slug: max-shipping-discount-no-actualiza-pricetags +locale: es +kiStatus: Backlog +internalReference: 904190 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + + +## +Descuento máximo de envío no devuelve etiquetas de precio, cuando el vendedor intenta calcular el impuesto, el chk no tiene el valor a considerar y considerar el descuento en el valor final del impuesto. + + + +## + +## Simulación + + +Crear un descuento máximo de envío y un impuesto +simule un carrito con ambos, verá que la etiqueta de precio no se rellena. + + + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/es/maximum-number-of-eligible-items-for-each-cart-more-for-less-applies-incorrect-discount-when-using-the-same-item.md b/docs/known-issues/es/maximum-number-of-eligible-items-for-each-cart-more-for-less-applies-incorrect-discount-when-using-the-same-item.md new file mode 100644 index 000000000..23bf232e3 --- /dev/null +++ b/docs/known-issues/es/maximum-number-of-eligible-items-for-each-cart-more-for-less-applies-incorrect-discount-when-using-the-same-item.md @@ -0,0 +1,70 @@ +--- +title: '"número máximo de artículos elegibles para cada cesta" + más por menos aplica un descuento incorrecto al utilizar el mismo artículo.' +id: gWIMhi9RCv9BE1RvV6GiM +status: PUBLISHED +createdAt: 2024-07-30T17:14:36.972Z +updatedAt: 2024-07-30T17:14:37.931Z +publishedAt: 2024-07-30T17:14:37.931Z +firstPublishedAt: 2024-07-30T17:14:37.931Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: numero-maximo-de-articulos-elegibles-para-cada-cesta-mas-por-menos-aplica-un-descuento-incorrecto-al-utilizar-el-mismo-articulo +locale: es +kiStatus: Backlog +internalReference: 1073080 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Al utilizar un descuento de más por menos junto con otra promoción que utiliza el "máximo de artículos por carrito" para el mismo artículo, acumulándose ambos, se produce un descuento incorrecto, superando la configuración inicialmente configurada. + +Esto ocurre debido a la forma en que la caja divide los artículos. + +Por ejemplo, supongamos que tiene una promoción "más por menos" (A) configurada para dar un "100% de descuento para 1 artículo de cada 8 insertados en el carrito". + +Junto a ella, tiene otra promoción (B) que, para este mismo SKU, da un 50% de descuento, limitado a un máximo de 2 artículos. + +**Lo que se espera**: + +Si se introducen 80 artículos en la caja, deberían regalarse un total de 11 artículos. 10 procedentes de (A), 1 procedente de (B). + +**Lo que ocurre en la práctica**: + +Los artículos se dividen en 3 cantidades diferentes en la caja + +(1) los que sólo han obtenido el descuento (A) +(2) los que sólo tienen descuento (B) +(3) los que obtuvieron ambos descuentos (AB) + +Sin embargo, la línea (2), que debería tener sólo 2 artículos con un descuento del 50%, en realidad reproduce el descuento del 100% de la línea (1), con lo que se obtienen 2 artículos más de descuento, en un total de 13 artículos, en lugar de 11. + + + + + +## Simulación + + +Cree un escenario de promoción como el descrito anteriormente o similar, utilizando el "número máximo de artículos elegibles para cada carrito" y una promoción de más por menos, ambos configurados para acumular. + +Es importante tener en cuenta que este problema solo se produce cuando **todas las promociones están configuradas para el mismo SKU**. + + + +## Workaround + + +n/a (evite utilizar estos 2 ajustes específicos a la vez cuando opere con descuentos para el mismo SKU). + + + + + + diff --git a/docs/known-issues/es/maximum-quantity-setting-of-the-same-item-in-the-cart-cannot-be-changed-by-franchise-accounts.md b/docs/known-issues/es/maximum-quantity-setting-of-the-same-item-in-the-cart-cannot-be-changed-by-franchise-accounts.md new file mode 100644 index 000000000..65a1e8fbd --- /dev/null +++ b/docs/known-issues/es/maximum-quantity-setting-of-the-same-item-in-the-cart-cannot-be-changed-by-franchise-accounts.md @@ -0,0 +1,48 @@ +--- +title: 'La configuración de la cantidad máxima del mismo artículo en el carro no puede ser modificada por las cuentas de franquicia' +id: 5NqcSpcmPXEJE4KIkp6eZE +status: PUBLISHED +createdAt: 2022-05-12T14:52:33.074Z +updatedAt: 2023-10-18T14:34:56.570Z +publishedAt: 2023-10-18T14:34:56.570Z +firstPublishedAt: 2022-05-12T14:52:33.334Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: la-configuracion-de-la-cantidad-maxima-del-mismo-articulo-en-el-carro-no-puede-ser-modificada-por-las-cuentas-de-franquicia +locale: es +kiStatus: Backlog +internalReference: 325273 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +La configuración de la cantidad máxima de un mismo artículo en el carrito no puede ser modificada por las cuentas franquiciadas (vendedor whitelabel), ya que tiene lugar en una pantalla heredada del catálogo (/admin/Site/ConfigForm.aspx) - módulo que se elimina de las cuentas franquiciadas, ya que heredan los productos de la cuenta padre. + + +## + +## Simulación + + + +- Entrar en un entorno de cuenta de franquicia o vendedor de marca blanca +- Acceda a la pantalla "CMS > Configuración > pestaña General" desde el admin, o vaya directamente a la página /admin/Site/ConfigForm.aspx +- Tenga en cuenta que no es posible acceder al contenido de esta área + + + +## Workaround + + +Solicite la configuración vía ticket a VTEX. + + + + diff --git a/docs/known-issues/es/mdv2-returns-error-504-gateway-timeout-when-we-try-to-update-a-document-passing-a-symbol-or-special-character.md b/docs/known-issues/es/mdv2-returns-error-504-gateway-timeout-when-we-try-to-update-a-document-passing-a-symbol-or-special-character.md new file mode 100644 index 000000000..f8db2cf34 --- /dev/null +++ b/docs/known-issues/es/mdv2-returns-error-504-gateway-timeout-when-we-try-to-update-a-document-passing-a-symbol-or-special-character.md @@ -0,0 +1,34 @@ +--- +title: 'MDv2 devuelve el error "504 Gateway Timeout" cuando intentamos actualizar un documento pasando un símbolo o carácter especial.' +id: 6GP5QBWyIAir2oKe08giT2 +status: PUBLISHED +createdAt: 2023-08-09T13:04:34.819Z +updatedAt: 2023-08-09T13:04:35.446Z +publishedAt: 2023-08-09T13:04:35.446Z +firstPublishedAt: 2023-08-09T13:04:35.446Z +contentType: knownIssue +productTeam: Storage +author: 2mXZkbi0oi061KicTExNjo +tag: Storage +slug: mdv2-devuelve-el-error-504-gateway-timeout-cuando-intentamos-actualizar-un-documento-pasando-un-simbolo-o-caracter-especial +locale: es +kiStatus: Backlog +internalReference: 852966 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + + +## Simulación + + + +## Workaround + + + diff --git a/docs/known-issues/es/meli-attribute-is-being-sent-to-meli-without-being-mapped-from-seller.md b/docs/known-issues/es/meli-attribute-is-being-sent-to-meli-without-being-mapped-from-seller.md new file mode 100644 index 000000000..f135c33d8 --- /dev/null +++ b/docs/known-issues/es/meli-attribute-is-being-sent-to-meli-without-being-mapped-from-seller.md @@ -0,0 +1,52 @@ +--- +title: '[MELI] El atributo se envía a MELI sin que el vendedor lo asigne.' +id: CILYWlvEAlXkcvEYuZ99m +status: PUBLISHED +createdAt: 2023-10-30T10:09:31.578Z +updatedAt: 2023-11-30T11:05:05.907Z +publishedAt: 2023-11-30T11:05:05.907Z +firstPublishedAt: 2023-10-30T10:09:32.150Z +contentType: knownIssue +productTeam: Connections +author: 2mXZkbi0oi061KicTExNjo +tag: Connections +slug: meli-el-atributo-se-envia-a-meli-sin-que-el-vendedor-lo-asigne +locale: es +kiStatus: Fixed +internalReference: 791380 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + + +Actualmente tenemos un problema que todavía necesita más investigación y detalles, Pero hay algunas categorías mapeadas dentro de la característica Mapper, y para algunos atributos que no fueron mapeados pero que actualmente están siendo enviados a MELI. + +Esto resultará en que algunos SKUs serán exportados y otros no ya que el primer SKU incluye un atributo no deseado, y el segundo SKU no será exportado ya que MELI tiene reglas que requieren que todas las variantes dentro del mismo producto deben tener las mismas combinaciones de atributos. + + + +## Simulación + + + +Dentro del menú de productos puente, verá un error para algunos SKUs como se ve a continuación: +**No se permiten variaciones con diferentes combinaciones de atributos.** + +Esto se debe a que el primer SKU exportado tiene un atributo no deseado, y el resto de SKUs no están siendo enviados a ese atributo. + + + +## Workaround + + +¿Existe alguna solución para este error? En caso afirmativo, descríbala aquí. En caso negativo, escriba "N/A" o "No hay solución disponible". No elimine esta sección si no hay solución, por favor. + + + + + diff --git a/docs/known-issues/es/meli-attributes-negro000000-integration-with-a-non-expected-behavior.md b/docs/known-issues/es/meli-attributes-negro000000-integration-with-a-non-expected-behavior.md index 2bd65b2c2..08856a5d9 100644 --- a/docs/known-issues/es/meli-attributes-negro000000-integration-with-a-non-expected-behavior.md +++ b/docs/known-issues/es/meli-attributes-negro000000-integration-with-a-non-expected-behavior.md @@ -3,8 +3,8 @@ title: '[Meli] Atributos Negro_#000000 integración con un comportamiento no esp id: 1GPrObE1SQPP4ScyNHyjDt status: PUBLISHED createdAt: 2022-09-19T14:04:56.594Z -updatedAt: 2022-11-25T21:55:27.032Z -publishedAt: 2022-11-25T21:55:27.032Z +updatedAt: 2024-02-16T20:28:12.568Z +publishedAt: 2024-02-16T20:28:12.568Z firstPublishedAt: 2022-09-19T14:04:57.386Z contentType: knownIssue productTeam: Connections @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Connections slug: meli-atributos-negro000000-integracion-con-un-comportamiento-no-esperado locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 660703 --- diff --git a/docs/known-issues/es/meli-automatic-messages-mercado-livre-messages.md b/docs/known-issues/es/meli-automatic-messages-mercado-livre-messages.md index dba94ff06..4adbcd7fb 100644 --- a/docs/known-issues/es/meli-automatic-messages-mercado-livre-messages.md +++ b/docs/known-issues/es/meli-automatic-messages-mercado-livre-messages.md @@ -3,8 +3,8 @@ title: 'Mensajes automáticos MELI Mercado Livre - Mensajes' id: 6WZy5RNesYJtJOaBAFnbkW status: PUBLISHED createdAt: 2023-05-04T11:22:21.762Z -updatedAt: 2023-05-08T18:33:14.421Z -publishedAt: 2023-05-08T18:33:14.421Z +updatedAt: 2024-01-30T10:48:09.504Z +publishedAt: 2024-01-30T10:48:09.504Z firstPublishedAt: 2023-05-04T11:22:22.366Z contentType: knownIssue productTeam: Connections @@ -24,7 +24,7 @@ internalReference: 615164 -Actualmente nuestra APP MELI para enviar mensajes automáticos a MELI está teniendo algunos problemas con el modo logístico ME2. +Actualmente nuestra APP MELI para enviar mensajes automáticos a MELI está teniendo algunos problemas al utilizar los mensajes de plantilla. ## @@ -33,7 +33,7 @@ Actualmente nuestra APP MELI para enviar mensajes automáticos a MELI está teni -Los mensajes automáticos en VTEX admin para el modo logístico ME2, no serán enviados al vendedor. +Los mensajes automáticos en VTEX admin a veces no se envían a MELI.. diff --git a/docs/known-issues/es/meli-bridge-orders-menu-not-showing-the-orderid-information.md b/docs/known-issues/es/meli-bridge-orders-menu-not-showing-the-orderid-information.md new file mode 100644 index 000000000..b81604d00 --- /dev/null +++ b/docs/known-issues/es/meli-bridge-orders-menu-not-showing-the-orderid-information.md @@ -0,0 +1,48 @@ +--- +title: 'El menú MELI Bridge Orders no muestra la información del OrderID' +id: ZBc9ny043rVpYFqkZIQ1K +status: PUBLISHED +createdAt: 2023-08-16T10:46:52.015Z +updatedAt: 2023-10-05T18:51:13.700Z +publishedAt: 2023-10-05T18:51:13.700Z +firstPublishedAt: 2023-08-16T10:46:53.089Z +contentType: knownIssue +productTeam: Connections +author: 2mXZkbi0oi061KicTExNjo +tag: Connections +slug: el-menu-meli-bridge-orders-no-muestra-la-informacion-del-orderid +locale: es +kiStatus: Fixed +internalReference: 881733 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + + +Actualmente tenemos un problema que solo afecta a la visibilidad de algunos Pedidos MELI, lo que ocurre es que actualmente estamos registrando el ShipmentID en el menu del puente de pedidos, pero en algunos mensajes de error falta el OrderID, y es necesario para algunos casos ya que el orderID es la informacion que los vendedores tienen en el Portal MELI + + +## + +## Simulación + + + +Dentro del menú de pedidos puente, algunos mensajes de error no están registrando el OrderID, lo que da la impresión de que algunos pedidos no están en el brige VTEX, pero los vendedores pueden encontrar los pedidos buscando el shipmentID. + + + +## Workaround + + +Buscar el shipmentID en lugar del orderID + + + + + diff --git a/docs/known-issues/es/meli-buybox-ads-are-not-being-paused-when-the-marketplace-ad-is-paused.md b/docs/known-issues/es/meli-buybox-ads-are-not-being-paused-when-the-marketplace-ad-is-paused.md new file mode 100644 index 000000000..db4f8bc68 --- /dev/null +++ b/docs/known-issues/es/meli-buybox-ads-are-not-being-paused-when-the-marketplace-ad-is-paused.md @@ -0,0 +1,48 @@ +--- +title: 'Las AD de MELI Buybox no se pausan cuando se pausa la AD del mercado' +id: 5OFALDi7lY93D7KkZ4scvg +status: PUBLISHED +createdAt: 2023-09-29T19:12:14.424Z +updatedAt: 2023-10-09T20:52:25.672Z +publishedAt: 2023-10-09T20:52:25.672Z +firstPublishedAt: 2023-09-29T19:12:15.051Z +contentType: knownIssue +productTeam: Connections +author: 2mXZkbi0oi061KicTExNjo +tag: Connections +slug: las-ad-de-meli-buybox-no-se-pausan-cuando-se-pausa-la-ad-del-mercado +locale: es +kiStatus: Fixed +internalReference: 910371 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + + +Actualmente tenemos un problema con Buybox MELI flujo, que es cuando se quita el SKU de SC, por ejemplo, el mercado AD está en pausa en MELi, pero el Buybox AD permanece activo. + + +## + +## Simulación + + + +Cuando el mercado AD está en pausa en MELI, por la razón de ser removido de VTEX SC por ejemplo, el Buybox AD necesitaría estar en pausa también. + + + +## Workaround + + +¿Existe alguna solución para este error? En caso afirmativo, descríbala aquí. En caso negativo, escriba "N/A" o "No hay solución disponible". No elimine esta sección si no hay solución, por favor. + + + + + diff --git a/docs/known-issues/es/meli-error-while-sending-the-order-tracking.md b/docs/known-issues/es/meli-error-while-sending-the-order-tracking.md index 9627d17bf..d640b558b 100644 --- a/docs/known-issues/es/meli-error-while-sending-the-order-tracking.md +++ b/docs/known-issues/es/meli-error-while-sending-the-order-tracking.md @@ -3,8 +3,8 @@ title: 'Error MELI al enviar el seguimiento del pedido' id: 4wdzb5xjelAkFnbuRCFXAt status: PUBLISHED createdAt: 2023-03-06T10:06:58.255Z -updatedAt: 2023-03-06T10:06:59.162Z -publishedAt: 2023-03-06T10:06:59.162Z +updatedAt: 2023-10-20T17:28:38.314Z +publishedAt: 2023-10-20T17:28:38.314Z firstPublishedAt: 2023-03-06T10:06:59.162Z contentType: knownIssue productTeam: Connections @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Connections slug: error-meli-al-enviar-el-seguimiento-del-pedido locale: es -kiStatus: Backlog +kiStatus: Fixed internalReference: 764885 --- @@ -35,7 +35,19 @@ Es importante señalar que esto no está afectando el flujo como el seguimiento +Dentro del menú Bridge - Tracking se mostrará un mensaje de error como el siguiente. + +"Mensagem de erro não mapeada pela integração. Póngase en contacto con VTEX para informarle de lo ocurrido y realizar la reparación. +Mensaje de error Mercado Libre:" + + + ## Workaround +No se requiere ninguna acción, es importante tener en cuenta que a pesar de que el mensaje de error se muestra esto no está afectando el flujo de seguimiento, el XML se envía a MELI y el estado del pedido se actualiza. + + + + diff --git a/docs/known-issues/es/meli-freight-quotation-for-multiple-officialstoreids.md b/docs/known-issues/es/meli-freight-quotation-for-multiple-officialstoreids.md new file mode 100644 index 000000000..6581e05d8 --- /dev/null +++ b/docs/known-issues/es/meli-freight-quotation-for-multiple-officialstoreids.md @@ -0,0 +1,47 @@ +--- +title: 'Oferta de flete MELI para varios officialStoreIDs' +id: 4KdPYtRbDdsBrn2k0dz7oc +status: PUBLISHED +createdAt: 2024-02-07T11:19:11.169Z +updatedAt: 2024-06-19T11:43:56.663Z +publishedAt: 2024-06-19T11:43:56.663Z +firstPublishedAt: 2024-02-07T11:19:12.139Z +contentType: knownIssue +productTeam: Connections +author: 2mXZkbi0oi061KicTExNjo +tag: Connections +slug: oferta-de-flete-meli-para-varios-officialstoreids +locale: es +kiStatus: Fixed +internalReference: 978358 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Actualmente tenemos un problema con la integración de MELI con respecto a la API de cotización de flete de MELI, esto se aplica sólo para los vendedores que utilizan múltiples officialStoreIDs en MELI, pero utilizando sólo una cuenta en VTEX utilizando el mismo sellerID en MELI + + +## + +## Simulación + + + +Si se aplica este escenario, la cotización de flete de MELI devolverá error, y MELI redirigirá al vendedor a la hoja de cálculo de flete en lugar de utilizar la API de flete. + + + +## Workaround + + +mantener actualizada la hoja de cálculo de fletes para evitar incoherencias entre VTEX y MELI + + + + + diff --git a/docs/known-issues/es/meli-full-orders-not-creating-invoice-in-vtex.md b/docs/known-issues/es/meli-full-orders-not-creating-invoice-in-vtex.md new file mode 100644 index 000000000..22596b670 --- /dev/null +++ b/docs/known-issues/es/meli-full-orders-not-creating-invoice-in-vtex.md @@ -0,0 +1,47 @@ +--- +title: 'Los pedidos MELI FULL no crean factura en VTEX' +id: 6SNkDcqCWeDDPm01RrM0FQ +status: PUBLISHED +createdAt: 2024-02-05T11:14:30.020Z +updatedAt: 2024-02-05T11:14:31.187Z +publishedAt: 2024-02-05T11:14:31.187Z +firstPublishedAt: 2024-02-05T11:14:31.187Z +contentType: knownIssue +productTeam: Connections +author: 2mXZkbi0oi061KicTExNjo +tag: Connections +slug: los-pedidos-meli-full-no-crean-factura-en-vtex +locale: es +kiStatus: Backlog +internalReference: 976614 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + + +Actualmente tenemos un problema con los pedidos MELI FULL, si el pedido presenta algún error durante la creación en VTEX, como error de SLA, fuera de stock, etc. el proceso para crear la factura en VTEX no se ejecuta. Básicamente el XML dentro de embeddedInvocie de OMS no se está creando en estos casos. + + + +## Simulación + + + +Si el pedido presenta algún error durante su creación, el XML no se colocará dentro de VTEX OMS. + + + +## Workaround + + +para evitar este error las órdenes no deben ser pegadas en VTEX Bridge, para ello siempre configurar los SLAs necesarios para evitar este error + + + + + diff --git a/docs/known-issues/es/meli-incorrect-value-when-client-has-coupon-on-meli.md b/docs/known-issues/es/meli-incorrect-value-when-client-has-coupon-on-meli.md new file mode 100644 index 000000000..10b1cd455 --- /dev/null +++ b/docs/known-issues/es/meli-incorrect-value-when-client-has-coupon-on-meli.md @@ -0,0 +1,49 @@ +--- +title: 'MELI valor incorrecto cuando el cliente tiene Cupón en MELI' +id: 3PvNKqG2BMZDBLLVuriIHy +status: PUBLISHED +createdAt: 2024-01-22T11:58:00.747Z +updatedAt: 2024-01-22T11:58:01.431Z +publishedAt: 2024-01-22T11:58:01.431Z +firstPublishedAt: 2024-01-22T11:58:01.431Z +contentType: knownIssue +productTeam: Connections +author: 2mXZkbi0oi061KicTExNjo +tag: Connections +slug: meli-valor-incorrecto-cuando-el-cliente-tiene-cupon-en-meli +locale: es +kiStatus: Backlog +internalReference: 969297 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + + +Actualmente el cliente utiliza un cupón en MELI, hay una variedad de tipos de cupones en MELI. Y algunos de ellos no están incluidos en los cálculos de VTEX OMS. + + +## + +## Simulación + + + +En VTEX OMS, el valor de la orden puede ser diferente de lo que MELI vendió al cliente, debido a que algunos tipos de cupones no están siendo considerados al crear la orden en VTEX. + + + +## Workaround + + + +Para los pedidos ME1, si el vendedor necesita tener el valor correcto del pedido, con el fin de enviar el valor de la factura a MELI, puede utilizar el campo en VTEX OMS llamado "total_paid_amount", este campo está considerando actualmente todos los valores de los cupones. + + + + + diff --git a/docs/known-issues/es/meli-integration-is-receiving-errors-from-meli-429-too-many-requests.md b/docs/known-issues/es/meli-integration-is-receiving-errors-from-meli-429-too-many-requests.md new file mode 100644 index 000000000..4362376ba --- /dev/null +++ b/docs/known-issues/es/meli-integration-is-receiving-errors-from-meli-429-too-many-requests.md @@ -0,0 +1,54 @@ +--- +title: 'La integración MELI está recibiendo errores de MELI "429 demasiadas peticiones"' +id: 1e4g9nzZFyanywmLbSHq4D +status: PUBLISHED +createdAt: 2023-08-03T10:47:41.602Z +updatedAt: 2023-08-14T14:08:12.646Z +publishedAt: 2023-08-14T14:08:12.646Z +firstPublishedAt: 2023-08-03T10:47:43.214Z +contentType: knownIssue +productTeam: Connections +author: 2mXZkbi0oi061KicTExNjo +tag: Connections +slug: la-integracion-meli-esta-recibiendo-errores-de-meli-429-demasiadas-peticiones +locale: es +kiStatus: Fixed +internalReference: 873998 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + + +Actualmente tenemos un problema con algunas cuentas en MELi que están recibiendo un error al intentar actualizar productos, stock o precio en MELI. + +Esto no afecta a todas las cuentas ni a todas las SKU, sino sólo a una parte de ellas, y se debe a que se envían más solicitudes de las que MELI está preparado para recibir. + + +## + +## Simulación + + + +Dentro del menú de integración stock/precio/producto algunas cuentas pueden ver un error: + +**Lo sentimos, no hemos podido procesar esta solicitud. Por favor, espere unos minutos y vuelva a procesarla**. + +Estamos trabajando en cómo gestionar mejor las solicitudes para evitar obtener este error de MELI. + + + +## Workaround + + +La única solución disponible por ahora es volver a procesar la solicitud directamente en el menú del puente. + + + + + diff --git a/docs/known-issues/es/meli-integration-listing-types-for-peru-venezuela-equador-and-uruguai.md b/docs/known-issues/es/meli-integration-listing-types-for-peru-venezuela-equador-and-uruguai.md new file mode 100644 index 000000000..c02fb0fb8 --- /dev/null +++ b/docs/known-issues/es/meli-integration-listing-types-for-peru-venezuela-equador-and-uruguai.md @@ -0,0 +1,48 @@ +--- +title: 'Tipos de listados de integración MELI para Perú, Venezuela, Ecuador y Uruguai' +id: 77DQc7iQ4KgiWZGRAGdTgT +status: PUBLISHED +createdAt: 2023-10-25T11:48:14.580Z +updatedAt: 2023-10-25T11:48:15.479Z +publishedAt: 2023-10-25T11:48:15.479Z +firstPublishedAt: 2023-10-25T11:48:15.479Z +contentType: knownIssue +productTeam: Connections +author: 2mXZkbi0oi061KicTExNjo +tag: Connections +slug: tipos-de-listados-de-integracion-meli-para-peru-venezuela-ecuador-y-uruguai +locale: es +kiStatus: Backlog +internalReference: 925139 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + + +Actualmente nuestra aplicación MELI no está enviando el tipo de listado correcto para los países **Perú, Venezuela, Ecuador y Uruguai**. + + +## + +## Simulación + + + +Siempre que los vendedores habiliten MELI Classic en VTEX para los países **Perú, Venezuela, Ecuador y Uruguai** los anuncios serán creados como Premium. + + + +## Workaround + + +n/a + + + + + diff --git a/docs/known-issues/es/meli-integration-zipcodes-11111-meli-limaperu.md b/docs/known-issues/es/meli-integration-zipcodes-11111-meli-limaperu.md index 351bdbac5..5106b85bc 100644 --- a/docs/known-issues/es/meli-integration-zipcodes-11111-meli-limaperu.md +++ b/docs/known-issues/es/meli-integration-zipcodes-11111-meli-limaperu.md @@ -3,8 +3,8 @@ title: 'Integración MELI Códigos postales "11111" Meli - Lima/Perú' id: 7ICcek0NOUczgtA65CaZk5 status: PUBLISHED createdAt: 2023-05-16T17:50:38.417Z -updatedAt: 2023-05-16T17:50:39.140Z -publishedAt: 2023-05-16T17:50:39.140Z +updatedAt: 2023-08-16T12:43:27.706Z +publishedAt: 2023-08-16T12:43:27.706Z firstPublishedAt: 2023-05-16T17:50:39.140Z contentType: knownIssue productTeam: Connections @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Connections slug: integracion-meli-codigos-postales-11111-meli-limaperu locale: es -kiStatus: Backlog +kiStatus: Fixed internalReference: 826566 --- diff --git a/docs/known-issues/es/meli-mapper-incorrectly-sending-product-specification-as-variation.md b/docs/known-issues/es/meli-mapper-incorrectly-sending-product-specification-as-variation.md new file mode 100644 index 000000000..ec0be5dbd --- /dev/null +++ b/docs/known-issues/es/meli-mapper-incorrectly-sending-product-specification-as-variation.md @@ -0,0 +1,46 @@ +--- +title: 'MELI Map envía incorrectamente la especificación del producto como variación' +id: 6b49pUUxL3B3RtUWofLjL8 +status: PUBLISHED +createdAt: 2023-06-27T11:20:49.475Z +updatedAt: 2023-06-27T11:20:50.484Z +publishedAt: 2023-06-27T11:20:50.484Z +firstPublishedAt: 2023-06-27T11:20:50.484Z +contentType: knownIssue +productTeam: Connections +author: 2mXZkbi0oi061KicTExNjo +tag: Connections +slug: meli-map-envia-incorrectamente-la-especificacion-del-producto-como-variacion +locale: es +kiStatus: Backlog +internalReference: 851021 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + + +Actualmente tenemos un problema en la función MELI Mapper, que decidimos enviar un SKU como variación basado en los atributos de categoría de MELI, y no basado en lo que el vendedor ha mapeado en VTEX, lo que significa que una especificación de producto mapeada en VTEX puede ser enviada como variación a MELI. + + + +## Simulación + + + +Dentro de la función de mapeo, siempre que el vendedor mapee un atributo que acepte variación en MELI, será enviado como variación, incluso si el vendedor mapeó dentro de la especificación del producto. + + + +## Workaround + + +n/a + + + + diff --git a/docs/known-issues/es/meli-orders-not-being-cancelled-in-vtex-oms-for-multiples-accounts-scenario.md b/docs/known-issues/es/meli-orders-not-being-cancelled-in-vtex-oms-for-multiples-accounts-scenario.md new file mode 100644 index 000000000..d05cf16d9 --- /dev/null +++ b/docs/known-issues/es/meli-orders-not-being-cancelled-in-vtex-oms-for-multiples-accounts-scenario.md @@ -0,0 +1,49 @@ +--- +title: 'Las órdenes MELI no se cancelan en el escenario VTEX OMS para cuentas múltiples' +id: 4u9ue93sHNWcfVm3sRL2qx +status: PUBLISHED +createdAt: 2024-02-06T11:04:52.918Z +updatedAt: 2024-02-06T11:04:54.082Z +publishedAt: 2024-02-06T11:04:54.082Z +firstPublishedAt: 2024-02-06T11:04:54.082Z +contentType: knownIssue +productTeam: Connections +author: 2mXZkbi0oi061KicTExNjo +tag: Connections +slug: las-ordenes-meli-no-se-cancelan-en-el-escenario-vtex-oms-para-cuentas-multiples +locale: es +kiStatus: Backlog +internalReference: 977453 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + + +Actualmente nuestra integración MELI tiene un problema relacionado con el proceso de cancelación de pedidos. Cuando MELI cancela un pedido y el vendedor tiene más de 4 cuentas en VTEX existe la posibilidad de que no se intente cancelar el pedido en la quinta cuenta + + +## + +## Simulación + + + +Si la cancelación de la orden no puede ser completada el vendedor puede ver la orden no cancelada en VTEX pero cancelada en MELI, para este caso se requiere una cancelación manual directamente en OMS. +Esto sólo se aplica para los casos en que el vendedor tiene más de 4 cuentas en VTEX, utilizando el mismo MELI UserID. + + + +## Workaround + + provisional +n/a + + + + + diff --git a/docs/known-issues/es/meli-size-chart-not-working-for-sizes-with-letters.md b/docs/known-issues/es/meli-size-chart-not-working-for-sizes-with-letters.md new file mode 100644 index 000000000..87b95b7f7 --- /dev/null +++ b/docs/known-issues/es/meli-size-chart-not-working-for-sizes-with-letters.md @@ -0,0 +1,54 @@ +--- +title: 'La tabla de tallas MELI no funciona para las tallas con letras' +id: 7vAViV3MmC7zOSTF0cFTYy +status: PUBLISHED +createdAt: 2023-07-24T12:04:19.589Z +updatedAt: 2023-09-12T15:04:46.716Z +publishedAt: 2023-09-12T15:04:46.716Z +firstPublishedAt: 2023-07-24T12:04:20.171Z +contentType: knownIssue +productTeam: Connections +author: 2mXZkbi0oi061KicTExNjo +tag: Connections +slug: la-tabla-de-tallas-meli-no-funciona-para-las-tallas-con-letras +locale: es +kiStatus: Fixed +internalReference: 867262 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + + +Actualmente nuestra característica MELI Size Chart no está funcionando para los tamaños con letras ejemplo: + +Talla = "P", "M", "G". + + +## + +## Simulación + + + +Dentro de la pantalla del mapeador, podemos la función de tabla de tallas disponible para la integración MELI, por lo que si los vendedores mapean una talla con sus valores como letras no funcionará y se mostrará un mensaje de error en el producto puente como el siguiente: + +"El valor del atributo TALLA no es válido: P. Este valor debe ser igual al de la tabla de medidas". + + +## + +## Workaround + + + +Actualmente las tallas funcionan con números, por lo que los vendedores pueden utilizar los números en lugar de las letras. + + + + + diff --git a/docs/known-issues/es/meli-sizechart-issue-attribute-not-valid.md b/docs/known-issues/es/meli-sizechart-issue-attribute-not-valid.md new file mode 100644 index 000000000..54182f444 --- /dev/null +++ b/docs/known-issues/es/meli-sizechart-issue-attribute-not-valid.md @@ -0,0 +1,47 @@ +--- +title: 'Atributo de emisión MELI SizeChart no válido' +id: 3t6zqW9aE6pvW9b3Zvj0MB +status: PUBLISHED +createdAt: 2024-03-08T13:59:23.756Z +updatedAt: 2024-03-11T20:00:06.480Z +publishedAt: 2024-03-11T20:00:06.480Z +firstPublishedAt: 2024-03-08T13:59:24.514Z +contentType: knownIssue +productTeam: Connections +author: 2mXZkbi0oi061KicTExNjo +tag: Connections +slug: atributo-de-emision-meli-sizechart-no-valido +locale: es +kiStatus: Fixed +internalReference: 996639 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + + +Mercado Livre ha incluido recientemente nuevos atributos obligatorios en la función de integración de tablas de tallas, por lo que ahora debemos arreglar nuestra integración con estos nuevos atributos para que los vendedores puedan exportar correctamente las tablas de tallas a MELI. + + + +## Simulación + + + +Al cargar la tabla de tallas en la interfaz de usuario, es posible que aparezca el error "El atributo XXX no es válido", lo que puede estar relacionado con este error + + + +## Workaround + + +n/a + + + + + diff --git a/docs/known-issues/es/meli-update-stockprice-issue.md b/docs/known-issues/es/meli-update-stockprice-issue.md new file mode 100644 index 000000000..757a24329 --- /dev/null +++ b/docs/known-issues/es/meli-update-stockprice-issue.md @@ -0,0 +1,48 @@ +--- +title: 'Actualización de MELI Emisión de acciones/precios' +id: 7LQ81vG5nsbBn4Wj7Z9VJe +status: PUBLISHED +createdAt: 2023-12-12T10:22:28.961Z +updatedAt: 2024-01-10T17:51:59.853Z +publishedAt: 2024-01-10T17:51:59.853Z +firstPublishedAt: 2023-12-12T10:22:29.656Z +contentType: knownIssue +productTeam: Connections +author: 2mXZkbi0oi061KicTExNjo +tag: Connections +slug: actualizacion-de-meli-emision-de-accionesprecios +locale: es +kiStatus: Fixed +internalReference: 939329 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + + +Actualmente tenemos un escenario muy específico que afecta a pocos casos de SKUs que no pueden actualizar el stock en MELI. + + +## + +## Simulación + + + +Lo que ocurre es que en algunos casos el campo seller_custom_field que debería rellenarse con la SKU VTEX, en realidad está en blanco, por lo que la integración no es capaz de actualizar el stock de MELI en estos casos. + + + +## Workaround + + +Rellenar la hoja de cálculo de migración con estos casos y enviar al equipo de producto para establecer nuestro SKU dentro de seller_custom_field. + + + + + diff --git a/docs/known-issues/es/mercado-livre-ad-buybox-doesnt-update-shippingmode-for-me2.md b/docs/known-issues/es/mercado-livre-ad-buybox-doesnt-update-shippingmode-for-me2.md new file mode 100644 index 000000000..fff66d6ba --- /dev/null +++ b/docs/known-issues/es/mercado-livre-ad-buybox-doesnt-update-shippingmode-for-me2.md @@ -0,0 +1,59 @@ +--- +title: '[Mercado Livre] AD BuyBox no actualiza shipping_mode para ME2' +id: 5XmZsbZz1171a04dWPs2MY +status: PUBLISHED +createdAt: 2024-06-03T11:38:34.337Z +updatedAt: 2024-06-03T11:38:35.242Z +publishedAt: 2024-06-03T11:38:35.242Z +firstPublishedAt: 2024-06-03T11:38:35.242Z +contentType: knownIssue +productTeam: Connections +author: 2mXZkbi0oi061KicTExNjo +tag: Connections +slug: mercado-livre-ad-buybox-no-actualiza-shippingmode-para-me2 +locale: es +kiStatus: Backlog +internalReference: 1042779 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +AD BuyBox no actualiza shipping_mode para ME2 + + +## + +## Simulación + + + +P: ¿Por qué el anuncio está en under_review cuando intento actualizar ME2? +R: A día de hoy el estado de este anuncio en MELI es under_review, esto ocurre porque es un anuncio tipo BuyBox y en este caso no podemos actualizarlo a ME2 porque MELI no lo permite, y por este motivo cuando intentamos actualizar MELI nos devuelve la siguiente moderación: + + + Não é possível processar uma solicitação de um anúncio moderado pelo Mercado Livre.

Resumo da moderação:

Resolución: Cancelamos el aviso porque usted sólo puede vender este producto con su aviso de catálogo.
Remisión: Cancelamos la suscripción porque ya puede vender este producto con su número de catálogo. + + +P: ¿Esto ocurrirá con todos los anuncios buybox? +R: No, este escenario sólo ocurrirá cuando el caso sea para "Restringir catálogo" donde sólo puede haber un anuncio BuyBox, no porque sea BuyBox sino porque es este tipo específico de Restringir. + +**SOLUCIÓN** +Como no tenemos este flujo de actualización ME2 para anuncios buybox, estamos abriendo este KI + + + +## Workaround + + +Abre un ticket al equipo de conexiones solicitando una actualización para ME2, informando siempre del anuncio buybox ej: MLB36470123456 + + + + + + diff --git a/docs/known-issues/es/mercado-livre-bridge-bridge-isnt-logging-some-error-messages.md b/docs/known-issues/es/mercado-livre-bridge-bridge-isnt-logging-some-error-messages.md new file mode 100644 index 000000000..67342d0a4 --- /dev/null +++ b/docs/known-issues/es/mercado-livre-bridge-bridge-isnt-logging-some-error-messages.md @@ -0,0 +1,53 @@ +--- +title: '[Mercado Livre] [Bridge] Bridge no registra algunos mensajes de error' +id: 3KmdcY6hlLQx5h1FgKHAbS +status: PUBLISHED +createdAt: 2024-06-21T12:38:31.025Z +updatedAt: 2024-06-26T11:07:40.994Z +publishedAt: 2024-06-26T11:07:40.994Z +firstPublishedAt: 2024-06-21T12:38:31.845Z +contentType: knownIssue +productTeam: Connections +author: 2mXZkbi0oi061KicTExNjo +tag: Connections +slug: mercado-livre-bridge-bridge-no-registra-algunos-mensajes-de-error +locale: es +kiStatus: Backlog +internalReference: 1053742 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Error en el flujo de actualización sku no se está registrando en el puente + +**Mercado:** Mercado Livre +**Causa principal:** Admin > Puente > Producto + +**Importante:** no ocurre con todos los skus; + + +## + +## Simulación + + +Admin > Mercado > Productos > Amazon + + ![](https://vtexhelp.zendesk.com/attachments/token/3MxTLEnmPv9lgG7UE8iUEd1Ft/?name=image.png) + + + +## Workaround + + +En algunos casos, reprocesando el sku en el puente se resuelve el problema. + + + + + diff --git a/docs/known-issues/es/mercado-livre-bridge-orders-menu-not-showing-the-shippingid-information.md b/docs/known-issues/es/mercado-livre-bridge-orders-menu-not-showing-the-shippingid-information.md new file mode 100644 index 000000000..4ecc7e18f --- /dev/null +++ b/docs/known-issues/es/mercado-livre-bridge-orders-menu-not-showing-the-shippingid-information.md @@ -0,0 +1,50 @@ +--- +title: '[Mercado Livre] El menú de pedidos del puente no muestra la información del ID de envío.' +id: 2fXDbejpPJ04NDfPCCcr0j +status: PUBLISHED +createdAt: 2024-03-18T20:56:17.859Z +updatedAt: 2024-03-18T20:56:18.697Z +publishedAt: 2024-03-18T20:56:18.697Z +firstPublishedAt: 2024-03-18T20:56:18.697Z +contentType: knownIssue +productTeam: Connections +author: 2mXZkbi0oi061KicTExNjo +tag: Connections +slug: mercado-livre-el-menu-de-pedidos-del-puente-no-muestra-la-informacion-del-id-de-envio +locale: es +kiStatus: Backlog +internalReference: 1001903 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Actualmente tenemos un problema que solo afecta a la visibilidad de algunos Pedidos MELI, lo que ocurre es que actualmente estamos registrando el ShipmentID en el menu del puente de pedidos, pero en algunos mensajes de error falta el OrderID, y es necesario para algunos casos ya que el orderID es la informacion que los vendedores tienen en el Portal MELI + +Mercado Livre > Puente > OrderId + + +## + +## Simulación + + +Dentro del menú de pedidos del puente, algunos mensajes de error no están registrando el orderID, lo que da la impresión de que algunos pedidos no están en VTEX brige, pero los vendedores pueden encontrar los pedidos buscando por el shipmentID. + + ![](https://vtexhelp.zendesk.com/attachments/token/OZk1c79PgvKBKq6wGldvIbHM6/?name=image.png) + + + +## Workaround + + +GET el OrderID, y obtener el ShipmentID y buscarlo en el puente + + + + + diff --git a/docs/known-issues/es/mercado-livre-mapper-attribute-size.md b/docs/known-issues/es/mercado-livre-mapper-attribute-size.md index 347be9d71..e0618f551 100644 --- a/docs/known-issues/es/mercado-livre-mapper-attribute-size.md +++ b/docs/known-issues/es/mercado-livre-mapper-attribute-size.md @@ -1,18 +1,18 @@ --- -title: 'Tamaño del atributo Mercado Book Mapper' +title: 'Tamaño del atributo Mercado Livre Mapper' id: 3dLrm6SVsPB4tU46SC3Xdi status: PUBLISHED createdAt: 2022-07-26T19:53:34.899Z -updatedAt: 2022-11-25T21:55:42.119Z -publishedAt: 2022-11-25T21:55:42.119Z +updatedAt: 2024-02-16T20:28:24.174Z +publishedAt: 2024-02-16T20:28:24.174Z firstPublishedAt: 2022-07-26T19:53:35.449Z contentType: knownIssue productTeam: Connections author: 2mXZkbi0oi061KicTExNjo tag: Connections -slug: tamano-del-atributo-mercado-book-mapper +slug: tamano-del-atributo-mercado-livre-mapper locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 592577 --- @@ -24,9 +24,10 @@ internalReference: 592577 -Incluso mapeando correctamente el atributo "Tamaño" en el mapeador, para algunas categorías MELI no está funcionando correctamente. +Incluso mapeando correctamente el atributo "Tamaño" en mapper, para algunas categorías MELI no está funcionando correctamente. +## ## Simulación @@ -39,5 +40,9 @@ Dentro del menú de productos del puente, verá un error sobre el atributo Tama ## Workaround -n/a +¿Existe alguna solución para este error? En caso afirmativo, descríbala aquí. En caso negativo, escriba "N/A" o "No hay solución disponible". No elimine esta sección si no hay solución, por favor. + + + + diff --git a/docs/known-issues/es/mercado-livre-remove-underreview-validation-in-update-sku.md b/docs/known-issues/es/mercado-livre-remove-underreview-validation-in-update-sku.md new file mode 100644 index 000000000..a6bca9d9b --- /dev/null +++ b/docs/known-issues/es/mercado-livre-remove-underreview-validation-in-update-sku.md @@ -0,0 +1,42 @@ +--- +title: '[Mercado Livre] Eliminar validación under_review en Actualizar SKU' +id: 1yeZeigiok3zaltkI7RTMW +status: PUBLISHED +createdAt: 2023-08-30T18:15:25.269Z +updatedAt: 2023-08-30T18:15:25.924Z +publishedAt: 2023-08-30T18:15:25.924Z +firstPublishedAt: 2023-08-30T18:15:25.924Z +contentType: knownIssue +productTeam: Connections +author: 2mXZkbi0oi061KicTExNjo +tag: Connections +slug: mercado-livre-eliminar-validacion-underreview-en-actualizar-sku +locale: es +kiStatus: Backlog +internalReference: 890658 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + + +## Simulación + + +SKU fue moderado por estar en una categoría incorrecta, ya se hizo la corrección y ahora tiene el mapeo correcto en mapepr, pero sigue sin exportarse de acuerdo a la categoría del mapeador. + + + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/es/mercado-livre-sku-bridge-isnt-logging-some-error-messages.md b/docs/known-issues/es/mercado-livre-sku-bridge-isnt-logging-some-error-messages.md new file mode 100644 index 000000000..c3b68a55b --- /dev/null +++ b/docs/known-issues/es/mercado-livre-sku-bridge-isnt-logging-some-error-messages.md @@ -0,0 +1,48 @@ +--- +title: '[Mercado Livre] [Sku] Bridge no registra algunos mensajes de error' +id: 2GcnFE9TKcivoPekYuCNF9 +status: PUBLISHED +createdAt: 2024-07-23T16:00:26.447Z +updatedAt: 2024-07-23T16:08:16.661Z +publishedAt: 2024-07-23T16:08:16.661Z +firstPublishedAt: 2024-07-23T16:00:27.366Z +contentType: knownIssue +productTeam: Connections +author: 2mXZkbi0oi061KicTExNjo +tag: Connections +slug: mercado-livre-sku-bridge-no-registra-algunos-mensajes-de-error +locale: es +kiStatus: Backlog +internalReference: 1069692 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Contexto correcto: En algunos casos, el vendedor no puede integrar el SKU, ya que el mensaje de error con el motivo por el que se moderó el artículo no aparece correctamente en Bridge. + + + +## + +## Simulación + + + ![](https://vtexhelp.zendesk.com/attachments/token/8b6ggO2OjPCsPZlU5NanwK645/?name=image.png) + + +## + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/es/merchandising-rules-not-working-for-the-facet-productclusterids.md b/docs/known-issues/es/merchandising-rules-not-working-for-the-facet-productclusterids.md new file mode 100644 index 000000000..f5941d2fc --- /dev/null +++ b/docs/known-issues/es/merchandising-rules-not-working-for-the-facet-productclusterids.md @@ -0,0 +1,52 @@ +--- +title: 'Las reglas de comercialización no funcionan para la faceta "productClusterIds".' +id: 6sLODMgjuoyJD52uc0DBW1 +status: PUBLISHED +createdAt: 2024-07-09T00:02:40.930Z +updatedAt: 2024-07-09T00:02:41.798Z +publishedAt: 2024-07-09T00:02:41.798Z +firstPublishedAt: 2024-07-09T00:02:41.798Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: las-reglas-de-comercializacion-no-funcionan-para-la-faceta-productclusterids +locale: es +kiStatus: Backlog +internalReference: 1062457 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Las reglas de merchandising no se aplican a la faceta "productClusterIds". Esto ocurre porque esta faceta tiene el comportamiento especial de ordenar los productos por el orden de colección en lugar de por relevancia y reglas de merchandising. + +Esta faceta no debe considerarse válida para una regla de merchandising. + + + +## Simulación + + + +- crear una colección con algunos productos en un orden específico +- crear una regla comercial filtrada explícitamente por "productClusterIds" o "productClusterSearchableIds" +- establecer esta regla para ordenar los productos en un orden diferente +- comprobar en la tienda que los productos mantendrán la ordenación de la colección + + + +## Workaround + + +La forma esperada de gestionar y ordenar los productos de una colección es hacerlo directamente en la colección añadiendo/eliminando productos o cambiando su posición. + +También es posible aplicar la regla de ordenación a la faceta "productClusterNames" en su lugar. Esta faceta sigue las reglas de relevancia en lugar del orden de la colección y funciona con las reglas de merchandising. + + + + diff --git a/docs/known-issues/es/merchant-not-being-able-to-open-account-for-some-clients-in-customer-credit-api.md b/docs/known-issues/es/merchant-not-being-able-to-open-account-for-some-clients-in-customer-credit-api.md new file mode 100644 index 000000000..563a61aa5 --- /dev/null +++ b/docs/known-issues/es/merchant-not-being-able-to-open-account-for-some-clients-in-customer-credit-api.md @@ -0,0 +1,54 @@ +--- +title: 'El comerciante no puede abrir una cuenta para algunos clientes en la API de crédito de clientes.' +id: 4NGCingtQxzFV1gMbxFzT1 +status: PUBLISHED +createdAt: 2023-09-25T13:22:58.063Z +updatedAt: 2023-09-25T13:22:58.651Z +publishedAt: 2023-09-25T13:22:58.651Z +firstPublishedAt: 2023-09-25T13:22:58.651Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: el-comerciante-no-puede-abrir-una-cuenta-para-algunos-clientes-en-la-api-de-credito-de-clientes +locale: es +kiStatus: Backlog +internalReference: 906509 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Por alguna razón, al intentar abrir una nueva cuenta para clientes específicos a través de la API, devuelve el siguiente error: + +{ +"código": 1099, +"mensaje": "La cuenta de crédito ya está abierta". +} + + +En este escenario, los datos del cliente (Nombre, documento, etc.) nunca se han utilizado antes en ninguna otra cuenta. + + +## + +## Simulación + + +Esto ocurre de forma inconsistente, por lo que sólo ocurrirá cada dos intentos. + + + +## Workaround + + +Cree la cuenta a través de la interfaz de administración. + + + + + diff --git a/docs/known-issues/es/messages-app-taking-too-long-to-return-the-informations.md b/docs/known-issues/es/messages-app-taking-too-long-to-return-the-informations.md new file mode 100644 index 000000000..f92dff269 --- /dev/null +++ b/docs/known-issues/es/messages-app-taking-too-long-to-return-the-informations.md @@ -0,0 +1,43 @@ +--- +title: 'La aplicación Mensajes tarda demasiado en devolver la información.' +id: 5GnHyQaPlqCW0KNar1tlMC +status: PUBLISHED +createdAt: 2024-01-30T14:16:58.627Z +updatedAt: 2024-01-30T14:16:59.326Z +publishedAt: 2024-01-30T14:16:59.326Z +firstPublishedAt: 2024-01-30T14:16:59.326Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: la-aplicacion-mensajes-tarda-demasiado-en-devolver-la-informacion +locale: es +kiStatus: Backlog +internalReference: 567305 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +En el proceso de indexación, llamamos a la aplicación de mensajes para guardar la información traducida de los productos, el principal problema es que las peticiones están tardando demasiado en volver y con eso, algunas tiendas que tienen muchos idiomas no indexan completamente o tienen sus indexaciones atascadas. + + +## + +## Simulación + + +Comprueba cualquier tienda que tenga una gran cantidad de idiomas, más de 10 y empezará a ralentizar la respuesta de los mensajes. +Puede reflejarse en otros sistemas que dependen de los mensajes para traducir información. + + + +## Workaround + + +N/A + diff --git a/docs/known-issues/es/metatagdescription-field-cannot-be-deleted-through-admin.md b/docs/known-issues/es/metatagdescription-field-cannot-be-deleted-through-admin.md new file mode 100644 index 000000000..fb468a5b4 --- /dev/null +++ b/docs/known-issues/es/metatagdescription-field-cannot-be-deleted-through-admin.md @@ -0,0 +1,46 @@ +--- +title: "El campo 'MetaTagDescription' no se puede eliminar a través de Admin" +id: 7h0HlpuQnE8nWylgSWJ1lR +status: PUBLISHED +createdAt: 2024-02-08T20:21:00.735Z +updatedAt: 2024-02-08T20:21:01.739Z +publishedAt: 2024-02-08T20:21:01.739Z +firstPublishedAt: 2024-02-08T20:21:01.739Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: el-campo-metatagdescription-no-se-puede-eliminar-a-traves-de-admin +locale: es +kiStatus: Backlog +internalReference: 979691 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + + +## Simulación + + + +- Haga clic en el producto a editar +- Borre el valor del campo `MetaTagDescription`. +- Haga clic en "Guardar" y volver al producto +- Compruebe que el valor original ya no está allí, pero el valor de la `description` se duplicó + + + +## Workaround + + +Utilice la API para eliminar el valor no deseado después de actualizar el producto en el Admin +https://developers.vtex.com/docs/api-reference/catalog-api#put-/api/catalog/pvt/product/-productId-?endpoint=put-/api/catalog/pvt/product/-productId- + + + + diff --git a/docs/known-issues/es/minicart-coupon-error-messages-only-appear-after-a-second-try.md b/docs/known-issues/es/minicart-coupon-error-messages-only-appear-after-a-second-try.md new file mode 100644 index 000000000..5952713f8 --- /dev/null +++ b/docs/known-issues/es/minicart-coupon-error-messages-only-appear-after-a-second-try.md @@ -0,0 +1,52 @@ +--- +title: 'Los mensajes de error de los cupones Minicart sólo aparecen tras un segundo intento' +id: 6ZdpXaHJFudXXwUDC00lcr +status: PUBLISHED +createdAt: 2023-12-18T16:22:10.537Z +updatedAt: 2023-12-18T16:22:11.359Z +publishedAt: 2023-12-18T16:22:11.359Z +firstPublishedAt: 2023-12-18T16:22:11.359Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: los-mensajes-de-error-de-los-cupones-minicart-solo-aparecen-tras-un-segundo-intento +locale: es +kiStatus: No Fix +internalReference: 938379 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Los mensajes de error de cupón en Minicart no aparecerán la primera vez que intente un cupón, incluso si no existe. + + +## + +## Simulación + + + +1. Añade el producto al carrito. +2. Abrir el minicarrito. +3. Introduce un cupón aleatorio dentro del minicarrito. +4. No aparecerá el mensaje de error. +5. Introduce otro cupón falso. +6. Aparecerá el mensaje de error. + + + +## Workaround + + +No existe ninguna solución. Sin embargo, introduciendo el código en cualquier momento después del primer intento se mostrará el mensaje de error correctamente. + + + + + diff --git a/docs/known-issues/es/minicart-does-not-show-sku-specs-in-b2b-scenario.md b/docs/known-issues/es/minicart-does-not-show-sku-specs-in-b2b-scenario.md index 63c3c7982..05d6b733d 100644 --- a/docs/known-issues/es/minicart-does-not-show-sku-specs-in-b2b-scenario.md +++ b/docs/known-issues/es/minicart-does-not-show-sku-specs-in-b2b-scenario.md @@ -3,8 +3,8 @@ title: 'Minicart no muestra las especificaciones de las SKU en el escenario B2B' id: 4eOpxrLEkyHyobCDuWzsMK status: PUBLISHED createdAt: 2022-10-27T19:11:58.877Z -updatedAt: 2022-11-25T22:13:10.845Z -publishedAt: 2022-11-25T22:13:10.845Z +updatedAt: 2024-02-16T20:28:02.341Z +publishedAt: 2024-02-16T20:28:02.341Z firstPublishedAt: 2022-10-27T19:11:59.318Z contentType: knownIssue productTeam: Store Framework @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Store Framework slug: minicart-no-muestra-las-especificaciones-de-las-sku-en-el-escenario-b2b locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 687308 --- diff --git a/docs/known-issues/es/misbehaviors-for-addtocart-mutation-from-checkoutgraphql-while-sending-options-for-already-added-items.md b/docs/known-issues/es/misbehaviors-for-addtocart-mutation-from-checkoutgraphql-while-sending-options-for-already-added-items.md index 268c97c64..7fd74de95 100644 --- a/docs/known-issues/es/misbehaviors-for-addtocart-mutation-from-checkoutgraphql-while-sending-options-for-already-added-items.md +++ b/docs/known-issues/es/misbehaviors-for-addtocart-mutation-from-checkoutgraphql-while-sending-options-for-already-added-items.md @@ -3,8 +3,8 @@ title: 'Comportamiento erróneo de la mutación addToCart de checkout-graphql al id: 1lMWbgmBsOis9gAKcMm8ob status: PUBLISHED createdAt: 2022-05-03T20:42:18.655Z -updatedAt: 2022-11-25T22:44:04.555Z -publishedAt: 2022-11-25T22:44:04.555Z +updatedAt: 2023-11-16T16:46:29.538Z +publishedAt: 2023-11-16T16:46:29.538Z firstPublishedAt: 2022-05-03T20:42:18.940Z contentType: knownIssue productTeam: Checkout @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Checkout slug: comportamiento-erroneo-de-la-mutacion-addtocart-de-checkout-graphql-al-enviar-las-opciones-de-los-articulos-ya-anadidos locale: es -kiStatus: Backlog +kiStatus: Fixed internalReference: 452053 --- diff --git a/docs/known-issues/es/misconfigured-vtable-app-breaks-other-apps-of-the-same-type.md b/docs/known-issues/es/misconfigured-vtable-app-breaks-other-apps-of-the-same-type.md index 2e54f9ffe..fe5e3feea 100644 --- a/docs/known-issues/es/misconfigured-vtable-app-breaks-other-apps-of-the-same-type.md +++ b/docs/known-issues/es/misconfigured-vtable-app-breaks-other-apps-of-the-same-type.md @@ -29,9 +29,9 @@ Principales causas de una aplicación mal configurada: En el caso de un JSON Schema inexistente, coloque en el campo `model` el nombre correcto del JSON Schema. -Por ejemplo: ![Screen Shot 2019-01-03 at 19.31.53](https://images.ctfassets.net/alneenqid6w5/EVwmyhWMmGmcs2Y8wEQiw/ddbf9f821818f2c061a5f262ee43e675/Screen_Shot_2019-01-03_at_19.31.53.png) +Por ejemplo: ![Screen Shot 2019-01-03 at 19.31.53](//images.ctfassets.net/alneenqid6w5/EVwmyhWMmGmcs2Y8wEQiw/ddbf9f821818f2c061a5f262ee43e675/Screen_Shot_2019-01-03_at_19.31.53.png) -Observe cómo el borde de la aplicación se vuelve rojo y el mensaje de error en la consola indica el error "Error to get jsonschema by name": ![Screen Shot 2019-01-03 at 19.24.22](https://images.ctfassets.net/alneenqid6w5/62I23QUXPauQGGcUcoCucK/b484536ae3e462823b7715ff52a737ea/Screen_Shot_2019-01-03_at_19.24.22.png) +Observe cómo el borde de la aplicación se vuelve rojo y el mensaje de error en la consola indica el error "Error to get jsonschema by name": ![Screen Shot 2019-01-03 at 19.24.22](//images.ctfassets.net/alneenqid6w5/62I23QUXPauQGGcUcoCucK/b484536ae3e462823b7715ff52a737ea/Screen_Shot_2019-01-03_at_19.24.22.png) ## Workaround diff --git a/docs/known-issues/es/missing-minicartbuyerid-field-causes-antifraud-to-cancel-transactions.md b/docs/known-issues/es/missing-minicartbuyerid-field-causes-antifraud-to-cancel-transactions.md index ee47027d5..90991c755 100644 --- a/docs/known-issues/es/missing-minicartbuyerid-field-causes-antifraud-to-cancel-transactions.md +++ b/docs/known-issues/es/missing-minicartbuyerid-field-causes-antifraud-to-cancel-transactions.md @@ -3,8 +3,8 @@ title: 'La falta del campo minicart.buyer.id hace que el antifraude cancele tran id: 6dvOH9b96qGAHXIzW3wBe1 status: PUBLISHED createdAt: 2023-05-23T17:10:17.329Z -updatedAt: 2023-05-23T17:10:17.964Z -publishedAt: 2023-05-23T17:10:17.964Z +updatedAt: 2024-02-16T20:26:42.045Z +publishedAt: 2024-02-16T20:26:42.045Z firstPublishedAt: 2023-05-23T17:10:17.964Z contentType: knownIssue productTeam: Payments @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Payments slug: la-falta-del-campo-minicartbuyerid-hace-que-el-antifraude-cancele-transacciones locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 514335 --- diff --git a/docs/known-issues/es/missing-translation-for-the-price-facetfilter-at-intelligent-search.md b/docs/known-issues/es/missing-translation-for-the-price-facetfilter-at-intelligent-search.md new file mode 100644 index 000000000..3301482be --- /dev/null +++ b/docs/known-issues/es/missing-translation-for-the-price-facetfilter-at-intelligent-search.md @@ -0,0 +1,47 @@ +--- +title: 'Falta la traducción de la faceta/filtro de precios en la Búsqueda Inteligente' +id: 6c6GnC1dKGViJ2h0ZoY5pm +status: PUBLISHED +createdAt: 2024-01-31T21:33:04.796Z +updatedAt: 2024-01-31T21:33:05.556Z +publishedAt: 2024-01-31T21:33:05.556Z +firstPublishedAt: 2024-01-31T21:33:05.556Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: falta-la-traduccion-de-la-facetafiltro-de-precios-en-la-busqueda-inteligente +locale: es +kiStatus: Backlog +internalReference: 974840 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +La Búsqueda Inteligente no aplica la traducción al nombre del filtro/facet "precio" para idiomas adicionales cuando se consulta a través de REST API. + +El idioma principal sigue devolviendo la cadena esperada como configuración interna, pero cualquier otro idioma lo devolverá con "Precio" como valor fijo. + + +## + +## Simulación + + +En una tienda con varios idiomas, configure las traducciones para el contexto de búsqueda inteligente a través del servicio de mensajes a los idiomas secundarios y consúltelo mediante la API de facetas. Los valores para "Precio" no se tendrán en cuenta, mientras que funciona para cualquier otra etiqueta, como las categorías y la marca. + + + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/es/modal-as-generic-reason-even-this-type-of-modal-are-configured-ok.md b/docs/known-issues/es/modal-as-generic-reason-even-this-type-of-modal-are-configured-ok.md index 7ff0e9c8b..583a3f60f 100644 --- a/docs/known-issues/es/modal-as-generic-reason-even-this-type-of-modal-are-configured-ok.md +++ b/docs/known-issues/es/modal-as-generic-reason-even-this-type-of-modal-are-configured-ok.md @@ -3,8 +3,8 @@ title: 'Modal como Razón Genérica incluso este tipo de Modal están configurad id: 2ftzXjtPZcPypFpsnZMcIK status: PUBLISHED createdAt: 2022-05-18T18:23:53.248Z -updatedAt: 2022-11-25T21:59:39.823Z -publishedAt: 2022-11-25T21:59:39.823Z +updatedAt: 2024-02-16T20:25:38.358Z +publishedAt: 2024-02-16T20:25:38.358Z firstPublishedAt: 2022-05-18T18:23:53.787Z contentType: knownIssue productTeam: Logistics @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Logistics slug: modal-como-razon-generica-incluso-este-tipo-de-modal-estan-configurados-ok locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 488339 --- diff --git a/docs/known-issues/es/modals-deprecated-divergences-setup-shipping-policy.md b/docs/known-issues/es/modals-deprecated-divergences-setup-shipping-policy.md index d560b73fd..dd5d7e535 100644 --- a/docs/known-issues/es/modals-deprecated-divergences-setup-shipping-policy.md +++ b/docs/known-issues/es/modals-deprecated-divergences-setup-shipping-policy.md @@ -3,8 +3,8 @@ title: 'Configuración de las divergencias de los modales obsoletos - Política id: TYWgIv5xOTUBWdC63FbK5 status: PUBLISHED createdAt: 2022-05-18T18:20:55.870Z -updatedAt: 2022-11-25T21:59:19.021Z -publishedAt: 2022-11-25T21:59:19.021Z +updatedAt: 2024-02-16T20:27:05.367Z +publishedAt: 2024-02-16T20:27:05.367Z firstPublishedAt: 2022-05-18T18:20:56.247Z contentType: knownIssue productTeam: Logistics @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Logistics slug: configuracion-de-las-divergencias-de-los-modales-obsoletos-politica-de-envios locale: es -kiStatus: Scheduled +kiStatus: No Fix internalReference: 445866 --- diff --git a/docs/known-issues/es/multiple-sku-promotion-api-not-working.md b/docs/known-issues/es/multiple-sku-promotion-api-not-working.md index fe8b717a3..8dd440cbc 100644 --- a/docs/known-issues/es/multiple-sku-promotion-api-not-working.md +++ b/docs/known-issues/es/multiple-sku-promotion-api-not-working.md @@ -3,8 +3,8 @@ title: 'La API de promoción de múltiples Sku no funciona' id: 38CLe2oIWHGNgjL4L0uIxz status: PUBLISHED createdAt: 2023-01-09T21:18:05.077Z -updatedAt: 2023-01-09T21:18:05.807Z -publishedAt: 2023-01-09T21:18:05.807Z +updatedAt: 2024-02-16T20:23:56.065Z +publishedAt: 2024-02-16T20:23:56.065Z firstPublishedAt: 2023-01-09T21:18:05.807Z contentType: knownIssue productTeam: Pricing & Promotions @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Pricing & Promotions slug: la-api-de-promocion-de-multiples-sku-no-funciona locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 729990 --- diff --git a/docs/known-issues/es/my-cards-footer-is-shivering-when-trying-to-add-a-new-card.md b/docs/known-issues/es/my-cards-footer-is-shivering-when-trying-to-add-a-new-card.md new file mode 100644 index 000000000..df7f00a19 --- /dev/null +++ b/docs/known-issues/es/my-cards-footer-is-shivering-when-trying-to-add-a-new-card.md @@ -0,0 +1,49 @@ +--- +title: 'El pie de página de mis tarjetas tiembla al intentar añadir una nueva tarjeta' +id: 5JRsJqm0PmVkdCh7td3DIr +status: PUBLISHED +createdAt: 2024-04-05T16:09:59.991Z +updatedAt: 2024-04-05T16:11:11.933Z +publishedAt: 2024-04-05T16:11:11.933Z +firstPublishedAt: 2024-04-05T16:10:01.510Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: el-pie-de-pagina-de-mis-tarjetas-tiembla-al-intentar-anadir-una-nueva-tarjeta +locale: es +kiStatus: Backlog +internalReference: 1012542 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +El pie de página de "Mis tarjetas" tiembla en la pantalla al intentar añadir una nueva tarjeta. + + +## + +## Simulación + + + +1. Ir a una cuenta aleatoria +2. Hacer login +3. Acceder a Mi cuenta> Mis tarjetas +4. Intenta guardar una nueva tarjeta falsa y cuando el proceso falle, pulsa guardar de nuevo, y entonces la pantalla temblará hasta que el proceso termine + + + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/es/my-cards-ui-allow-customers-to-save-credit-cards-without-number-field-filled-in-the-address-information.md b/docs/known-issues/es/my-cards-ui-allow-customers-to-save-credit-cards-without-number-field-filled-in-the-address-information.md index ea2ddfd5b..e63cc4dff 100644 --- a/docs/known-issues/es/my-cards-ui-allow-customers-to-save-credit-cards-without-number-field-filled-in-the-address-information.md +++ b/docs/known-issues/es/my-cards-ui-allow-customers-to-save-credit-cards-without-number-field-filled-in-the-address-information.md @@ -3,8 +3,8 @@ title: 'La interfaz de usuario de My Cards permite a los clientes guardar tarjet id: 7Ab61xaPRXqxA7VYEnFu8J status: PUBLISHED createdAt: 2022-02-10T12:34:15.351Z -updatedAt: 2022-11-25T22:07:26.657Z -publishedAt: 2022-11-25T22:07:26.657Z +updatedAt: 2024-02-16T20:26:23.845Z +publishedAt: 2024-02-16T20:26:23.845Z firstPublishedAt: 2022-02-10T12:34:15.869Z contentType: knownIssue productTeam: Payments @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Payments slug: la-interfaz-de-usuario-de-my-cards-permite-a-los-clientes-guardar-tarjetas-de-credito-sin-el-campo-del-numero-rellenado-en-la-informacion-de-la-direccion locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 521542 --- diff --git a/docs/known-issues/es/my-subscription-showing-error-message-when-subscription-is-associated-with-a-pick-up-point.md b/docs/known-issues/es/my-subscription-showing-error-message-when-subscription-is-associated-with-a-pick-up-point.md index dd56cb7ef..6d6a3e76a 100644 --- a/docs/known-issues/es/my-subscription-showing-error-message-when-subscription-is-associated-with-a-pick-up-point.md +++ b/docs/known-issues/es/my-subscription-showing-error-message-when-subscription-is-associated-with-a-pick-up-point.md @@ -3,8 +3,8 @@ title: 'Mi suscripción muestra un mensaje de error cuando la suscripción está id: 4p9jzcVzB6E5b6PTm2Ng5E status: PUBLISHED createdAt: 2022-12-15T19:08:41.210Z -updatedAt: 2022-12-15T19:08:42.066Z -publishedAt: 2022-12-15T19:08:42.066Z +updatedAt: 2024-03-11T19:58:56.132Z +publishedAt: 2024-03-11T19:58:56.132Z firstPublishedAt: 2022-12-15T19:08:42.066Z contentType: knownIssue productTeam: Order Management diff --git a/docs/known-issues/es/my-subscriptions-when-entering-the-address-line-2-this-appear-as-null.md b/docs/known-issues/es/my-subscriptions-when-entering-the-address-line-2-this-appear-as-null.md index 381dea1bb..a5b944aad 100644 --- a/docs/known-issues/es/my-subscriptions-when-entering-the-address-line-2-this-appear-as-null.md +++ b/docs/known-issues/es/my-subscriptions-when-entering-the-address-line-2-this-appear-as-null.md @@ -3,8 +3,8 @@ title: 'Mis suscripciones Al introducir la dirección de la línea 2 ésta apare id: 1VbFyW5rQcfUSEJgKphrqb status: PUBLISHED createdAt: 2022-05-30T13:50:13.717Z -updatedAt: 2022-11-25T22:02:34.424Z -publishedAt: 2022-11-25T22:02:34.424Z +updatedAt: 2024-02-16T20:28:33.052Z +publishedAt: 2024-02-16T20:28:33.052Z firstPublishedAt: 2022-05-30T13:50:14.433Z contentType: knownIssue productTeam: Order Management @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Order Management slug: mis-suscripciones-al-introducir-la-direccion-de-la-linea-2-esta-aparece-como-nula locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 588046 --- diff --git a/docs/known-issues/es/mycards-spinner-button-is-not-working-properly.md b/docs/known-issues/es/mycards-spinner-button-is-not-working-properly.md index a2c7e0ccd..7def9a992 100644 --- a/docs/known-issues/es/mycards-spinner-button-is-not-working-properly.md +++ b/docs/known-issues/es/mycards-spinner-button-is-not-working-properly.md @@ -3,8 +3,8 @@ title: 'El botón giratorio de MyCards no funciona correctamente' id: 2Y1IHSesmqAKYsep1JzIND status: PUBLISHED createdAt: 2023-03-29T19:18:47.318Z -updatedAt: 2023-03-29T19:18:47.732Z -publishedAt: 2023-03-29T19:18:47.732Z +updatedAt: 2023-11-06T13:02:14.964Z +publishedAt: 2023-11-06T13:02:14.964Z firstPublishedAt: 2023-03-29T19:18:47.732Z contentType: knownIssue productTeam: Payments diff --git a/docs/known-issues/es/mycredits-has-an-error-when-accessing-from-an-dependent-account.md b/docs/known-issues/es/mycredits-has-an-error-when-accessing-from-an-dependent-account.md index 508787720..f0a303aa8 100644 --- a/docs/known-issues/es/mycredits-has-an-error-when-accessing-from-an-dependent-account.md +++ b/docs/known-issues/es/mycredits-has-an-error-when-accessing-from-an-dependent-account.md @@ -3,8 +3,8 @@ title: 'MyCredits tiene un error al acceder desde una cuenta dependiente' id: 6QJWAD7Q2PSEMsmZYXqMag status: PUBLISHED createdAt: 2022-03-27T16:19:47.411Z -updatedAt: 2022-11-25T22:08:20.276Z -publishedAt: 2022-11-25T22:08:20.276Z +updatedAt: 2024-02-16T20:29:22.908Z +publishedAt: 2024-02-16T20:29:22.908Z firstPublishedAt: 2022-03-27T16:19:47.994Z contentType: knownIssue productTeam: Payments @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Payments slug: mycredits-tiene-un-error-al-acceder-desde-una-cuenta-dependiente locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 367276 --- diff --git a/docs/known-issues/es/new-collections-newly-released-filter-is-not-working-for-exports.md b/docs/known-issues/es/new-collections-newly-released-filter-is-not-working-for-exports.md index 1db7a820f..3c6c92e19 100644 --- a/docs/known-issues/es/new-collections-newly-released-filter-is-not-working-for-exports.md +++ b/docs/known-issues/es/new-collections-newly-released-filter-is-not-working-for-exports.md @@ -34,39 +34,3 @@ internalReference:

Este contenido sólo está disponible en Inglês.

-e de fecha de lanzamiento en el pasado reciente. Está presente en el siguiente componente de la interfaz de usuario: - - ![](https://vtexhelp.zendesk.com/attachments/token/pFLlcE3tDbGcA0bgmlAhPNccB/?name=image.png) - -Sin embargo, al combinar esta funcionalidad con la exportación de hojas, este filtro se ignora, trayendo todos los productos dentro de la colección. - - - - - - -## Simulación - - -1 - Vaya al módulo de nuevas colecciones y elija una colección - -2 - En el listado principal de la colección, utilice el filtro "Recién lanzado", tenga en cuenta que necesita tener al menos 1 producto con el valor "Fecha de lanzamiento" establecido en el rango filtrado. Este valor puede establecerse en la página de configuración del producto. - -3 - Un valor determinado de productos "Recién lanzados" será filtrado y listado en la UI. - -4 - Seleccione la función "Exportar". - -5 - Exporte una hoja de SKU para esta colección - -6 - Compruebe el número de registros exportados, será la cantidad total de productos de la colección, no los Recién Salidos. - - - - - - -## Workaround - - -Utilice filtros alternativos para su exportación. - diff --git a/docs/known-issues/es/new-ui-does-not-show-the-customers-id-document-for-example-cpf.md b/docs/known-issues/es/new-ui-does-not-show-the-customers-id-document-for-example-cpf.md index fbc1c0e47..44731df09 100644 --- a/docs/known-issues/es/new-ui-does-not-show-the-customers-id-document-for-example-cpf.md +++ b/docs/known-issues/es/new-ui-does-not-show-the-customers-id-document-for-example-cpf.md @@ -3,8 +3,8 @@ title: 'La nueva interfaz de usuario no muestra el documento de identidad del cl id: 7y7Npcr6krhsnnEy54vQFa status: PUBLISHED createdAt: 2022-12-08T22:21:07.966Z -updatedAt: 2022-12-08T22:21:08.507Z -publishedAt: 2022-12-08T22:21:08.507Z +updatedAt: 2024-02-16T20:27:18.190Z +publishedAt: 2024-02-16T20:27:18.190Z firstPublishedAt: 2022-12-08T22:21:08.507Z contentType: knownIssue productTeam: Order Management @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Order Management slug: la-nueva-interfaz-de-usuario-no-muestra-el-documento-de-identidad-del-cliente-por-ejemplo-el-cpf locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 713480 --- diff --git a/docs/known-issues/es/new-ui-does-not-show-the-invoiced-value-on-return-items-page.md b/docs/known-issues/es/new-ui-does-not-show-the-invoiced-value-on-return-items-page.md index 4f6d82ca4..d4b4c35a6 100644 --- a/docs/known-issues/es/new-ui-does-not-show-the-invoiced-value-on-return-items-page.md +++ b/docs/known-issues/es/new-ui-does-not-show-the-invoiced-value-on-return-items-page.md @@ -3,8 +3,8 @@ title: 'La nueva interfaz de usuario no muestra el valor facturado en la página id: 3DBFXzWoz7jxSdgSLICV8i status: PUBLISHED createdAt: 2022-09-27T19:34:46.895Z -updatedAt: 2022-11-25T22:01:19.774Z -publishedAt: 2022-11-25T22:01:19.774Z +updatedAt: 2024-02-16T20:28:14.405Z +publishedAt: 2024-02-16T20:28:14.405Z firstPublishedAt: 2022-09-27T19:34:47.384Z contentType: knownIssue productTeam: Order Management @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Order Management slug: la-nueva-interfaz-de-usuario-no-muestra-el-valor-facturado-en-la-pagina-de-articulos-devueltos locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 664838 --- diff --git a/docs/known-issues/es/nif-field-at-checkout-in-portugal-allows-special-characters-and-causes-problem-in-order-flow.md b/docs/known-issues/es/nif-field-at-checkout-in-portugal-allows-special-characters-and-causes-problem-in-order-flow.md index cd6bb9799..aa4a27657 100644 --- a/docs/known-issues/es/nif-field-at-checkout-in-portugal-allows-special-characters-and-causes-problem-in-order-flow.md +++ b/docs/known-issues/es/nif-field-at-checkout-in-portugal-allows-special-characters-and-causes-problem-in-order-flow.md @@ -20,7 +20,7 @@ internalReference: El campo NIF (documento) del checkout de Portugal (IU) está permitiendo introducir caracteres especiales en sus valores. Sin embargo, los pedidos que se cierran con caracteres especiales quedan bloqueados con error en el OMS. -![OMS](https://images.ctfassets.net/alneenqid6w5/19LgQNhPlIIAoA62k06ac2/2b394138cd21e4ad76c21e0ea871417f/OMS.png) +![OMS](//images.ctfassets.net/alneenqid6w5/19LgQNhPlIIAoA62k06ac2/2b394138cd21e4ad76c21e0ea871417f/OMS.png) ## Simulación diff --git a/docs/known-issues/es/no-delivery-window-can-be-created-due-to-inconsistence-in-estimatedate-and-lastdeliveryday-for-high-timecost.md b/docs/known-issues/es/no-delivery-window-can-be-created-due-to-inconsistence-in-estimatedate-and-lastdeliveryday-for-high-timecost.md new file mode 100644 index 000000000..1d7608482 --- /dev/null +++ b/docs/known-issues/es/no-delivery-window-can-be-created-due-to-inconsistence-in-estimatedate-and-lastdeliveryday-for-high-timecost.md @@ -0,0 +1,75 @@ +--- +title: 'No se puede crear ninguna ventana de entrega debido a la incoherencia en estimateDate y lastDeliveryDay para timecost alto' +id: 3E5ZPyrjSOPD68vH4SXunM +status: PUBLISHED +createdAt: 2024-03-06T19:38:26.954Z +updatedAt: 2024-03-06T19:38:27.765Z +publishedAt: 2024-03-06T19:38:27.765Z +firstPublishedAt: 2024-03-06T19:38:27.765Z +contentType: knownIssue +productTeam: Logistics +author: 2mXZkbi0oi061KicTExNjo +tag: Logistics +slug: no-se-puede-crear-ninguna-ventana-de-entrega-debido-a-la-incoherencia-en-estimatedate-y-lastdeliveryday-para-timecost-alto +locale: es +kiStatus: Backlog +internalReference: 995491 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + + +El `estimateDate` tiene en cuenta el tiempo total de entrega pero sólo considerando los días que entrega el transportista, por lo que en el caso de este ejemplo no considera los fines de semana. +Pero el `lastDeliveryDay` se calcula como días naturales (días consecutivos), que es `today date + delivery time + maximum number of days` configurado para la entrega programada, como cuenta días consecutivos, considerará los fines de semana. + +Para que el sistema arme la ventana de entrega disponible, comparará si: + + lastDeliveryDay > estimateDate : TRUE + + +Y sólo si cumple esta condición creará la ventana de entrega. + +Pero con un tránsito total `timecost` excesivamente alto, hay una inconsistencia con la variable `estimateDate` y `lastDeliveryDay`, la condición devolverá `false`, y por tanto no se creará ninguna ventana de entrega. + + + +## + +## Simulación + + + +Cambie la configuración de envío a la siguiente: + +- Días y horas de proceso de almacén con 100 días; +- Timecost en el fichero de tarifas de la hoja de cálculo con 1 día; +- Eliminar fines de semana y festivos para la configuración de la política de envío; +- Programar la entrega de lunes a viernes de 0h a 23:59h; +- Tiempo máximo de entrega en la configuración de Programar entrega para 5 días; + +Esta configuración dará como resultado `lastDeliveryDay=10/05/2024` y `estimateDate=14/06/2024`; +Y por lo tanto la condición será falsa: + + 10/05/2024 > 14/06/2024 : FALSE + + +y no se creará ninguna ventana de entrega; + + + + +## Workaround + + +No hay ninguna solución disponible. + + + + + + diff --git a/docs/known-issues/es/nominal-discount-based-on-formula-not-working-as-expected-with-subtraction-operations.md b/docs/known-issues/es/nominal-discount-based-on-formula-not-working-as-expected-with-subtraction-operations.md new file mode 100644 index 000000000..9b1a5dd0b --- /dev/null +++ b/docs/known-issues/es/nominal-discount-based-on-formula-not-working-as-expected-with-subtraction-operations.md @@ -0,0 +1,55 @@ +--- +title: 'El descuento nominal basado en la fórmula no funciona como se esperaba con las operaciones de resta' +id: 50YsRuiICJNdH2e1QqYnn0 +status: DRAFT +createdAt: 2023-08-24T13:30:36.935Z +updatedAt: 2023-08-28T20:44:40.744Z +publishedAt: +firstPublishedAt: 2023-08-24T13:30:37.863Z +contentType: knownIssue +productTeam: Pricing & Promotions +author: 2mXZkbi0oi061KicTExNjo +tag: Pricing & Promotions +slug: el-descuento-nominal-basado-en-la-formula-no-funciona-como-se-esperaba-con-las-operaciones-de-resta +locale: es +kiStatus: Backlog +internalReference: 886980 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Al crear una promoción utilizando Descuento nominal basado en fórmula, el comerciante puede utilizar las siguientes operaciones de acuerdo con esta documentación: https://help.vtex.com/en/tutorial/promocao-regular-com-desconto-nominal-baseado-em-formula--2Pwrq6THyGViNedQG381jV + ![](https://vtexhelp.zendesk.com/attachments/token/1EhryrRZDsiXZ31kaSV2VcegW/?name=image.png) + +Sin embargo, al utilizar la operación de resta, el valor del descuento se sustituye por el valor total del pedido. + + +## + +## Simulación + + +Cree una promoción utilizando el descuento nominal basado en la fórmula y utilice una operación de resta, así + ![](https://vtexhelp.zendesk.com/attachments/token/3wIEiPGtF9oX2daeQ3F3AZqCk/?name=image.png) + +Comprueba en la caja que el descuento se sustituye por lo que debería ser el valor total del pedido: + ![](https://vtexhelp.zendesk.com/attachments/token/r2bWktL4reNcVnnhSqr4hT0FC/?name=image.png) + + + +## + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/es/nominal-discount-is-not-being-distributed-among-all-items-in-the-cart.md b/docs/known-issues/es/nominal-discount-is-not-being-distributed-among-all-items-in-the-cart.md index 1f6a7ad89..f705f564a 100644 --- a/docs/known-issues/es/nominal-discount-is-not-being-distributed-among-all-items-in-the-cart.md +++ b/docs/known-issues/es/nominal-discount-is-not-being-distributed-among-all-items-in-the-cart.md @@ -3,8 +3,8 @@ title: 'El descuento nominal no se distribuye entre todos los artículos de la c id: gt1qMqN71YkaHuZgk9Ibs status: PUBLISHED createdAt: 2023-01-25T17:33:59.274Z -updatedAt: 2023-01-25T17:33:59.996Z -publishedAt: 2023-01-25T17:33:59.996Z +updatedAt: 2024-07-20T02:22:10.021Z +publishedAt: 2024-07-20T02:22:10.021Z firstPublishedAt: 2023-01-25T17:33:59.996Z contentType: knownIssue productTeam: Pricing & Promotions @@ -24,14 +24,13 @@ internalReference: 334130 -El descuento nominal no se está distribuyendo entre todos los artículos de la cesta. +El Descuento Nominal de las promociones no se está distribuyendo entre todos los artículos del carrito. -Este escenario sólo está ocurriendo en algunas cuentas. +Este escenario está ocurriendo sólo en algunas cuentas. -La tienda tiene una promoción nominal y el descuento sólo se está aplicando en un artículo del carrito, no distribuyendo proporcionalmente el descuento a todos los artículos como se supone que debería. +La tienda tiene una promoción nominal y el descuento sólo se está aplicando a un artículo del carrito, no distribuyendo proporcionalmente el descuento a todos los artículos como se supone que debería. -## ## Simulación @@ -39,7 +38,7 @@ La tienda tiene una promoción nominal y el descuento sólo se está aplicando e 1. Crear una promoción periódica con un descuento nominal; -2. Cree un enlace de carro en el que se aplique la promoción; +2. Crear un enlace al carrito donde se aplique la promoción; 3. 3. Compruebe que el descuento se aplica íntegramente a un solo artículo en lugar de distribuirse entre todos los artículos. PD: Esto no ocurre siempre y con todas las cuentas. @@ -49,5 +48,9 @@ PD: Esto no ocurre siempre y con todas las cuentas. ## Workaround -No hay solución. +Para mitigar este problema, puede utilizar la API Crear o Actualizar cupón para aumentar el campo `maxItemsPerClient`. Esto permite que el cupón se aplique a tantos SKU como permita este campo. + + + + diff --git a/docs/known-issues/es/nominal-discount-more-for-less-split-for-second-item-incorrect-discount.md b/docs/known-issues/es/nominal-discount-more-for-less-split-for-second-item-incorrect-discount.md new file mode 100644 index 000000000..c2e7fee98 --- /dev/null +++ b/docs/known-issues/es/nominal-discount-more-for-less-split-for-second-item-incorrect-discount.md @@ -0,0 +1,67 @@ +--- +title: 'Descuento nominal + Más por menos + Dividir por segundo artículo --> descuento incorrecto' +id: 4hxRWUY6P8aDR9T1KHd3Yf +status: PUBLISHED +createdAt: 2024-07-25T16:48:26.511Z +updatedAt: 2024-07-25T16:48:27.336Z +publishedAt: 2024-07-25T16:48:27.336Z +firstPublishedAt: 2024-07-25T16:48:27.336Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: descuento-nominal-mas-por-menos-dividir-por-segundo-articulo-descuento-incorrecto +locale: es +kiStatus: Backlog +internalReference: 1071119 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Al configurar una promoción de descuento nominal que se acumula con la promoción más por menos, cuando hay un descuento en la promoción más por menos sólo para 1 de 2 artículos, se produce un descuento incorrecto en el artículo del segundo pedido debido a la división de la caja. + +Por ejemplo, digamos que hay un 50% de descuento sólo para 1 de 2 artículos en un compra y gana y luego un -$300 de descuento, con ambas promociones acumulándose. + +Digamos que el artículo cuesta $200 y se insertan 2. + +Los descuentos **esperados** serían: + +Artículo (1) ---> -$100 + -$100 --> el 2º artículo es sólo $100 porque no hay "espacio" adicional para ser reducido de su precio. +Artículo (2) --> -$200 ---> el resto del descuento para componer el total -$300 + +Sin embargo, el escenario que **actualmente ocurre** es: + +Artículo (1) ---> -$100 + -$100 --> el segundo artículo es sólo $100 porque no hay "espacio" adicional para ser reducido de su precio. +Artículo (2) --> **-$100 ---> el precio del 1er artículo, a partir de la división se replica**. + +Esto sólo ocurre si los artículos rebajados son 2+ unidades del mismo SKU y el "combo" de promociones especificado arriba. + + +## + +## Simulación + + +1 - crear una promoción porcentual +2 - crear una promoción "comprar y ganar" que ofrezca descuento sólo para el 2º artículo +3 - introducir 2 unidades de dicho artículo en el carrito + +OBS: la combinación de precios y descuentos debe ser tal que el "importe a descontar" del precio del 1er artículo no sea suficiente para componer el 50%+ del valor nominal del descuento + + + +## Workaround + + +- + + + + + + diff --git a/docs/known-issues/es/not-able-to-open-proper-detached-sku-on-pdp-in-a-new-tab.md b/docs/known-issues/es/not-able-to-open-proper-detached-sku-on-pdp-in-a-new-tab.md new file mode 100644 index 000000000..cf3e34a46 --- /dev/null +++ b/docs/known-issues/es/not-able-to-open-proper-detached-sku-on-pdp-in-a-new-tab.md @@ -0,0 +1,49 @@ +--- +title: 'No se puede abrir la SKU adecuada en PDP en una nueva pestaña' +id: 26kt6vcKm02TMXDFQPA3ES +status: PUBLISHED +createdAt: 2023-07-31T21:20:31.271Z +updatedAt: 2023-07-31T21:20:31.900Z +publishedAt: 2023-07-31T21:20:31.900Z +firstPublishedAt: 2023-07-31T21:20:31.900Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: no-se-puede-abrir-la-sku-adecuada-en-pdp-en-una-nueva-pestana +locale: es +kiStatus: Backlog +internalReference: 871848 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Cuando se utiliza la función detach para dividir productos por alguna especificación SKU y se intenta abrir una nueva pestaña de PLP a PDP, no reconoce el parámetro de propiedad que se pasa a la URL para seleccionar el SKU correcto, sólo muestra el SKU adecuado al abrir en la misma pestaña. + + +## + +## Simulación + + +Para ello, necesitará tener una tienda que utilice la función de desvinculación del módulo de búsqueda inteligentehttps://help.vtex.com/pt/tracks/vtex-intelligent-search--19wrbB7nEQcmwzDPl1l4Cb/5uVxuWxTA8VvLX3G8UCcUE + +- Vaya a cualquier página de PLP +- Para el efecto visual, debe seleccionar cualquier SKU separada que no sea la SKU por defecto de PDP y abrirla en una nueva pestaña +- Observará que la SKU que ha seleccionado no es la misma SKU que se muestra. + + + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/es/not-possible-to-upload-new-mediadocument-in-a-development-workspace-when-entity-has-more-than-10k-documents.md b/docs/known-issues/es/not-possible-to-upload-new-mediadocument-in-a-development-workspace-when-entity-has-more-than-10k-documents.md index 6e6e618f2..a39e5711d 100644 --- a/docs/known-issues/es/not-possible-to-upload-new-mediadocument-in-a-development-workspace-when-entity-has-more-than-10k-documents.md +++ b/docs/known-issues/es/not-possible-to-upload-new-mediadocument-in-a-development-workspace-when-entity-has-more-than-10k-documents.md @@ -3,8 +3,8 @@ title: 'No es posible cargar nuevos medios/documentos en un espacio de trabajo d id: zhDX1xoXAifH9tYroXCFn status: PUBLISHED createdAt: 2023-04-24T20:01:04.211Z -updatedAt: 2023-05-08T18:00:19.246Z -publishedAt: 2023-05-08T18:00:19.246Z +updatedAt: 2024-06-28T16:07:27.058Z +publishedAt: 2024-06-28T16:07:27.058Z firstPublishedAt: 2023-04-24T20:01:04.779Z contentType: knownIssue productTeam: CMS @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: CMS slug: no-es-posible-cargar-nuevos-mediosdocumentos-en-un-espacio-de-trabajo-de-desarrollo-cuando-la-entidad-tiene-mas-de-10k-documentos locale: es -kiStatus: Backlog +kiStatus: Fixed internalReference: 795940 --- diff --git a/docs/known-issues/es/notifyme-report-generates-a-corrupted-file-when-there-are-no-skus-found.md b/docs/known-issues/es/notifyme-report-generates-a-corrupted-file-when-there-are-no-skus-found.md new file mode 100644 index 000000000..741ba9eeb --- /dev/null +++ b/docs/known-issues/es/notifyme-report-generates-a-corrupted-file-when-there-are-no-skus-found.md @@ -0,0 +1,49 @@ +--- +title: 'El informe Notifícame genera un archivo dañado cuando no se encuentran SKUs' +id: 4UXSRdwdh7TTqGvQ3HrBX4 +status: PUBLISHED +createdAt: 2023-12-20T20:13:33.873Z +updatedAt: 2023-12-20T20:13:34.707Z +publishedAt: 2023-12-20T20:13:34.707Z +firstPublishedAt: 2023-12-20T20:13:34.707Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: el-informe-notificame-genera-un-archivo-danado-cuando-no-se-encuentran-skus +locale: es +kiStatus: Backlog +internalReference: 956264 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Cuando el informe 'Notifícame' no tiene SKUs, al intentar exportarlo se generará un archivo corrupto a Excel + + +## + +## Simulación + + + +- Compruebe si el informe "Notificarme" está vacío +- En caso afirmativo, haga clic en "Exportar a Excel +- Descargue el archivo y compruebe si es posible abrirlo + + + +## Workaround + + +Abra el archivo en otro programa o rellene el informe para poder exportarlo + + + + + diff --git a/docs/known-issues/es/number-of-itens-on-pricing-filter-does-not-correspond-to-correct-number.md b/docs/known-issues/es/number-of-itens-on-pricing-filter-does-not-correspond-to-correct-number.md index cc0838998..bcfcf5bef 100644 --- a/docs/known-issues/es/number-of-itens-on-pricing-filter-does-not-correspond-to-correct-number.md +++ b/docs/known-issues/es/number-of-itens-on-pricing-filter-does-not-correspond-to-correct-number.md @@ -3,8 +3,8 @@ title: 'El número de itens en el filtro de precios no se corresponde con el nú id: 1FyjpY1K6JfAQ0gRIuXyuO status: PUBLISHED createdAt: 2022-03-16T19:37:02.943Z -updatedAt: 2022-11-25T22:12:33.361Z -publishedAt: 2022-11-25T22:12:33.361Z +updatedAt: 2024-02-16T20:24:00.118Z +publishedAt: 2024-02-16T20:24:00.118Z firstPublishedAt: 2022-03-16T19:37:03.370Z contentType: knownIssue productTeam: Pricing & Promotions @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Pricing & Promotions slug: el-numero-de-itens-en-el-filtro-de-precios-no-se-corresponde-con-el-numero-correcto locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 371405 --- diff --git a/docs/known-issues/es/omnishipping-component-will-not-fill-the-pickupreceiver-field-when-the-client-first-informs-an-address-for-delivery.md b/docs/known-issues/es/omnishipping-component-will-not-fill-the-pickupreceiver-field-when-the-client-first-informs-an-address-for-delivery.md new file mode 100644 index 000000000..ae1310c46 --- /dev/null +++ b/docs/known-issues/es/omnishipping-component-will-not-fill-the-pickupreceiver-field-when-the-client-first-informs-an-address-for-delivery.md @@ -0,0 +1,51 @@ +--- +title: 'El componente Omnishipping no rellenará el campo PickupReceiver cuando el cliente informe por primera vez de una dirección para la entrega' +id: 0vYgYP5NTflaVEBiAchhL +status: DRAFT +createdAt: 2023-12-01T14:11:00.160Z +updatedAt: 2023-12-04T13:28:38.612Z +publishedAt: +firstPublishedAt: 2023-12-01T14:11:00.848Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: el-componente-omnishipping-no-rellenara-el-campo-pickupreceiver-cuando-el-cliente-informe-por-primera-vez-de-una-direccion-para-la-entrega +locale: es +kiStatus: Backlog +internalReference: 945896 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + + +Cuando se utiliza el componente **Omnishipping** en el pago, el campo **Recogida** se muestra en blanco cuando debería tener el nombre introducido por el cliente en el paso de Identificación. Esto sólo ocurre si el cliente primero informa una dirección para la entrega y luego hace clic en la pestaña Recogida para seleccionar un punto de recogida. + + + +## Simulación + + + +1. Instalar el componente Omnishipping en una tienda sin personalizaciones en el checkout. +2. Iniciar un proceso de compra y rellenar los datos de identificación +3. Seleccione una dirección para la entrega pero luego haga clic en la opción de recogida +4. El campo RecogidaReceptor aparecerá en blanco + + + + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/es/on-my-account-the-address-edition-with-red-information-of-required-field-appears-even-after-filled-until-save-data.md b/docs/known-issues/es/on-my-account-the-address-edition-with-red-information-of-required-field-appears-even-after-filled-until-save-data.md new file mode 100644 index 000000000..fe4fd1baa --- /dev/null +++ b/docs/known-issues/es/on-my-account-the-address-edition-with-red-information-of-required-field-appears-even-after-filled-until-save-data.md @@ -0,0 +1,46 @@ +--- +title: 'En Mi Cuenta la edición de la dirección con Información Roja de Campo Obligatorio aparece incluso después de rellenar hasta guardar los datos' +id: 1QWktgA1c4iyONb8sFCaIh +status: PUBLISHED +createdAt: 2023-07-28T20:52:37.170Z +updatedAt: 2023-07-28T20:52:38.569Z +publishedAt: 2023-07-28T20:52:38.569Z +firstPublishedAt: 2023-07-28T20:52:38.569Z +contentType: knownIssue +productTeam: Order Management +author: 2mXZkbi0oi061KicTExNjo +tag: Order Management +slug: en-mi-cuenta-la-edicion-de-la-direccion-con-informacion-roja-de-campo-obligatorio-aparece-incluso-despues-de-rellenar-hasta-guardar-los-datos +locale: es +kiStatus: Backlog +internalReference: 870891 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +En la página de edición de Mi dirección de Mi cuenta, aunque se rellene la dirección aparece la información roja de "Campo obligatorio" hasta que se guardan los datos. + + +## + +## Simulación + + +Voy a la página de mi dirección, elijo la opción de edición y después de rellenar la dirección el mensaje de información sigue apareciendo hasta que guarde los datos. + + + +## Workaround + + +No hay solución. + + + + + diff --git a/docs/known-issues/es/on-the-order-placed-page-the-datalayer-only-captures-the-information-of-the.md b/docs/known-issues/es/on-the-order-placed-page-the-datalayer-only-captures-the-information-of-the.md index d90fbcf26..5194e658c 100644 --- a/docs/known-issues/es/on-the-order-placed-page-the-datalayer-only-captures-the-information-of-the.md +++ b/docs/known-issues/es/on-the-order-placed-page-the-datalayer-only-captures-the-information-of-the.md @@ -3,8 +3,8 @@ title: 'En la página Order Placed, el DataLayer sólo captura la información d id: 5cTy3dCZ6x7FNMKvBbc9s8 status: PUBLISHED createdAt: 2023-01-04T21:06:17.111Z -updatedAt: 2023-01-10T19:08:17.450Z -publishedAt: 2023-01-10T19:08:17.450Z +updatedAt: 2024-02-16T20:23:30.519Z +publishedAt: 2024-02-16T20:23:30.519Z firstPublishedAt: 2023-01-04T21:14:00.744Z contentType: knownIssue productTeam: Order Management @@ -12,7 +12,7 @@ author: authors_84 tag: Order Management slug: en-la-pagina-order-placed-el-datalayer-solo-captura-la-informacion-del locale: es -kiStatus: Fixed +kiStatus: No Fix internalReference: 727339 --- diff --git a/docs/known-issues/es/oorderbypriceasc-or-orderbypricedesc-could-bring-the-wrong-order.md b/docs/known-issues/es/oorderbypriceasc-or-orderbypricedesc-could-bring-the-wrong-order.md new file mode 100644 index 000000000..88b83571a --- /dev/null +++ b/docs/known-issues/es/oorderbypriceasc-or-orderbypricedesc-could-bring-the-wrong-order.md @@ -0,0 +1,55 @@ +--- +title: 'O=OrderByPriceASC (o OrderByPriceDESC) podría dar lugar a un pedido erróneo' +id: 2XCplZQutilKeD2bNnjYDx +status: PUBLISHED +createdAt: 2022-05-20T15:48:15.215Z +updatedAt: 2024-06-21T11:29:11.233Z +publishedAt: 2024-06-21T11:29:11.233Z +firstPublishedAt: 2022-05-20T15:48:16.089Z +contentType: knownIssue +productTeam: Portal +author: 2mXZkbi0oi061KicTExNjo +tag: Portal +slug: oorderbypriceasc-o-orderbypricedesc-podria-dar-lugar-a-un-pedido-erroneo +locale: es +kiStatus: Backlog +internalReference: 582861 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +**O=OrderByPriceASC** (o **OrderByPriceDESC**) puede utilizar una política incorrecta para ordenar los precios. Además, como el precio indexado sólo tiene un decimal, no se tendrá en cuenta el segundo decimal del precio. + +Además, en la ordenación no se tienen en cuenta los precios de los vendedores no regionalizados. En consecuencia, las tiendas regionalizadas del Portal no pueden utilizar el parámetro **pedirPorPrecio**. + + + +## Simulación + + + +- Introducir más de un precio en el producto. Ej: dos precios de lista diferentes en vendedores diferentes. +- Poner ordenación de la página por precio (ej: O=OrderByPriceASC) +- Ver que la clasificación no está en el orden de los precios que se muestran +o + +- Buscar dos productos con precios decimales. Ej: precio 1 = 14.04 y precio 2 = 14.01 +- Poner la página ordenando por precio (ej: O=OrderByPriceASC) +- Ver que la ordenación no es en el orden de los precios que se muestran + + + +## Workaround + + +Ninguna en el Portal. Sin embargo, la cuenta puede cambiar a Búsqueda Inteligente. + + + + + diff --git a/docs/known-issues/es/openclose-modal-hook-affects-all-modals-on-the-page.md b/docs/known-issues/es/openclose-modal-hook-affects-all-modals-on-the-page.md new file mode 100644 index 000000000..8aacd1191 --- /dev/null +++ b/docs/known-issues/es/openclose-modal-hook-affects-all-modals-on-the-page.md @@ -0,0 +1,49 @@ +--- +title: 'El gancho para abrir/cerrar modales afecta a todos los modales de la página' +id: l1G3HN5Y3LxYVzuMnhjkL +status: PUBLISHED +createdAt: 2024-05-31T19:16:13.601Z +updatedAt: 2024-06-04T12:14:19.271Z +publishedAt: 2024-06-04T12:14:19.271Z +firstPublishedAt: 2024-05-31T19:16:14.596Z +contentType: knownIssue +productTeam: FastStore +author: 2mXZkbi0oi061KicTExNjo +tag: FastStore +slug: el-gancho-para-abrircerrar-modales-afecta-a-todos-los-modales-de-la-pagina +locale: es +kiStatus: Backlog +internalReference: 1042165 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Al abrir/cerrar un modal la acción afecta a todos los modales de la página + + +## + +## Simulación + + +Prueba a abrir un modal en una página con más de uno +Busca los otros modales, verás que el comportamiento será el mismo + + + +## Workaround + + +Puedes usar un estado personalizado en lugar del nativo. Aquí tienes un ejemplo: + + import { useState } from "react";import { Modal, ModalHeader, ModalBody, LinkButton, Icon } from "@faststore/ui";import ModalContent from "./ModalContent";import section from "./styles.module.scss";const ModalSelector = () => {const [showModal, setShowModal] = useState(false);const ToggleModal = () => {setShowModal((showModal) => !showModal);};return (} > Entrega {showModal && ( <> )});};export default ModalSelector; + + + + + diff --git a/docs/known-issues/es/operations-cannot-be-performed-correctly-due-to-null-documenttype-field.md b/docs/known-issues/es/operations-cannot-be-performed-correctly-due-to-null-documenttype-field.md new file mode 100644 index 000000000..9314224a6 --- /dev/null +++ b/docs/known-issues/es/operations-cannot-be-performed-correctly-due-to-null-documenttype-field.md @@ -0,0 +1,41 @@ +--- +title: 'Las operaciones no pueden realizarse correctamente debido a que el campo documentType es nulo.' +id: 5cZWkKc0ZXnMZCw4bvXJjA +status: PUBLISHED +createdAt: 2023-05-11T17:33:04.077Z +updatedAt: 2023-12-06T15:21:16.013Z +publishedAt: 2023-12-06T15:21:16.013Z +firstPublishedAt: 2023-05-11T17:33:04.511Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: las-operaciones-no-pueden-realizarse-correctamente-debido-a-que-el-campo-documenttype-es-nulo +locale: es +kiStatus: Backlog +internalReference: 697107 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + + +## Simulación + + +Este problema se produce cuando un cliente utiliza información de una empresa para completar un pedido. +Si se utiliza el nombre de la empresa para completar la transacción, el campo `documentType` queda sin rellenar, causando problemas con la aprobación del pago. + + + +## Workaround + + + +En el primer caso, es posible utilizar una API interna para omitir el paso de análisis antifraude. +A pesar de estar totalmente desaconsejado, es una operación posible. + diff --git a/docs/known-issues/es/order-again-from-b2b-orders-history-doesnt-work.md b/docs/known-issues/es/order-again-from-b2b-orders-history-doesnt-work.md index 3e7ff0287..93160023e 100644 --- a/docs/known-issues/es/order-again-from-b2b-orders-history-doesnt-work.md +++ b/docs/known-issues/es/order-again-from-b2b-orders-history-doesnt-work.md @@ -3,8 +3,8 @@ title: 'Volver a pedir desde el historial de pedidos B2B no funciona' id: 2kT6UJsivYRgEaYpeRpEWa status: PUBLISHED createdAt: 2023-05-05T13:16:44.403Z -updatedAt: 2023-05-08T18:34:38.873Z -publishedAt: 2023-05-08T18:34:38.873Z +updatedAt: 2023-09-19T21:46:58.308Z +publishedAt: 2023-09-19T21:46:58.308Z firstPublishedAt: 2023-05-05T13:16:45.530Z contentType: knownIssue productTeam: B2B @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: B2B slug: volver-a-pedir-desde-el-historial-de-pedidos-b2b-no-funciona locale: es -kiStatus: Backlog +kiStatus: Fixed internalReference: 819920 --- diff --git a/docs/known-issues/es/order-authorization-lessthan-100-goes-with-the-flow.md b/docs/known-issues/es/order-authorization-lessthan-100-goes-with-the-flow.md new file mode 100644 index 000000000..80bbb4437 --- /dev/null +++ b/docs/known-issues/es/order-authorization-lessthan-100-goes-with-the-flow.md @@ -0,0 +1,53 @@ +--- +title: 'Autorización de pedido inferior a 100 va con la corriente' +id: 51vxznnbek6mtVtQgKEW9d +status: PUBLISHED +createdAt: 2024-02-16T13:44:05.199Z +updatedAt: 2024-02-16T13:44:05.932Z +publishedAt: 2024-02-16T13:44:05.932Z +firstPublishedAt: 2024-02-16T13:44:05.932Z +contentType: knownIssue +productTeam: Order Management +author: 2mXZkbi0oi061KicTExNjo +tag: Order Management +slug: autorizacion-de-pedido-inferior-a-100-va-con-la-corriente +locale: es +kiStatus: Backlog +internalReference: 983031 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Identificamos que cuando el sistema de Autorización de ordenes (OrderAuth) se configura con el valor "lessThan: 100", en el "Rules-list.CreateDoEffect" , no puede entender que es menor o igual al 100%, solo que es menor al 100% y cuando la orden tiene un descuento del 100%, el sistema autoriza la orden para que siga el flujo normal. + + +## + +## Simulación + + +Para simular es necesario configurar orderAuth: +Acceso: https://.myvtex.com/admin/order-auth +Configurar divergencia de precios > insertar los siguientes valores en la regla: +Rules-list.denyEffect :0 a 60% + +Reglas-lista.CreateDoEffect: 61 a 100% + +Al configurar la regla "Rules-list.CreateDoEffect" al 100%, no puede entender que sea menor o igual, sólo que es menor y por tanto autoriza a que la petición siga el flujo normal cuando es igual al 100%. + + + +## Workaround + + +N/A. + + + + + diff --git a/docs/known-issues/es/order-card-info-causing-confusing-on-status.md b/docs/known-issues/es/order-card-info-causing-confusing-on-status.md index 7943be7bc..b0bb58cb1 100644 --- a/docs/known-issues/es/order-card-info-causing-confusing-on-status.md +++ b/docs/known-issues/es/order-card-info-causing-confusing-on-status.md @@ -3,8 +3,8 @@ title: 'La información de la tarjeta de pedido causa confusión en el Estado' id: 2f0nEqccswuyWEcwdqiRZS status: PUBLISHED createdAt: 2022-08-18T19:04:12.824Z -updatedAt: 2022-11-25T22:01:43.687Z -publishedAt: 2022-11-25T22:01:43.687Z +updatedAt: 2024-02-16T20:24:07.700Z +publishedAt: 2024-02-16T20:24:07.700Z firstPublishedAt: 2022-08-18T19:04:13.465Z contentType: knownIssue productTeam: Order Management @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Order Management slug: la-informacion-de-la-tarjeta-de-pedido-causa-confusion-en-el-estado locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 619778 --- diff --git a/docs/known-issues/es/order-creation-failed-due-to-price-divergence-on-fulfillment-layer.md b/docs/known-issues/es/order-creation-failed-due-to-price-divergence-on-fulfillment-layer.md index d66060a29..37f10a8b1 100644 --- a/docs/known-issues/es/order-creation-failed-due-to-price-divergence-on-fulfillment-layer.md +++ b/docs/known-issues/es/order-creation-failed-due-to-price-divergence-on-fulfillment-layer.md @@ -3,8 +3,8 @@ title: 'La creación de la orden falló debido a la divergencia de precios en la id: 31fiMPNRULuOH73AhlzU5K status: PUBLISHED createdAt: 2022-02-03T15:24:07.791Z -updatedAt: 2022-11-25T21:52:40.751Z -publishedAt: 2022-11-25T21:52:40.751Z +updatedAt: 2024-02-16T20:26:40.128Z +publishedAt: 2024-02-16T20:26:40.128Z firstPublishedAt: 2022-02-03T15:24:08.353Z contentType: knownIssue productTeam: Checkout @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Checkout slug: la-creacion-de-la-orden-fallo-debido-a-la-divergencia-de-precios-en-la-capa-de-cumplimiento locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 512393 --- diff --git a/docs/known-issues/es/order-export-report-is-not-working-properly-due-double-space-on-promotion-name.md b/docs/known-issues/es/order-export-report-is-not-working-properly-due-double-space-on-promotion-name.md index dd401165b..360af0124 100644 --- a/docs/known-issues/es/order-export-report-is-not-working-properly-due-double-space-on-promotion-name.md +++ b/docs/known-issues/es/order-export-report-is-not-working-properly-due-double-space-on-promotion-name.md @@ -3,8 +3,8 @@ title: 'El informe de exportación de pedidos no funciona correctamente debido a id: 3dVPZEs544WyPDBNzTesWx status: PUBLISHED createdAt: 2023-04-06T20:22:47.489Z -updatedAt: 2023-04-06T20:22:48.141Z -publishedAt: 2023-04-06T20:22:48.141Z +updatedAt: 2024-06-28T17:44:15.662Z +publishedAt: 2024-06-28T17:44:15.662Z firstPublishedAt: 2023-04-06T20:22:48.141Z contentType: knownIssue productTeam: Order Management @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Order Management slug: el-informe-de-exportacion-de-pedidos-no-funciona-correctamente-debido-al-doble-espacio-en-el-nombre-de-la-promocion locale: es -kiStatus: Backlog +kiStatus: Fixed internalReference: 786216 --- @@ -23,8 +23,7 @@ internalReference: 786216 -Para la promoción de pedidos, no es correcto el uso de doble espacio o carácter especial en los nombres, esto puede romper el filtro o la falta de algunos pedidos en el informe de exportación de pedidos. -Nombre en el array "ratesAndBenefitsData". +El sistema de reporte de pedidos actualmente no puede construir un archivo a partir de filtros de promoción que contengan doble espacio en sus nombres, al intentar construir el reporte el sistema genera un error y no se realiza la exportación, dando como resultado el mensaje "_Exportación completada. Se enviaron 0 pedidos a su correo electrónico"_. ## @@ -32,17 +31,19 @@ Nombre en el array "ratesAndBenefitsData". ## Simulación -Crear un pedido usando una promoción con un nombre incorrecto, por ejemplo con doble espacio en el nombre. -Después de esto, vaya a la gestión de pedidos y ejecute un filtro con esta promoción como condición. -En ese momento se puede ver el pedido en la lista de pedidos filtrado, pero al elegir el informe de exportación no aparecerá el pedido con la promoción con doble espacio. +Crear pedido utilizando alguna promoción cuyo nombre contenga espacios dobles; +Después de eso, vaya a la gestión de pedidos y ejecute un filtro con esta promoción como condición. + +En este punto, la interfaz de usuario de OMS mostrará normalmente una lista de pedidos con la condición elegida, pero al seleccionar exportar pedidos la interfaz de usuario devolverá el siguiente mensaje "_Exportación completada. Se han enviado 0 pedidos a su correo electrónico_". -## Workaround -No hay ninguna solución disponible. +## Workaround + +Filtre los pedidos en la UI por otro parámetro, por ejemplo, fecha, forma de pago, etc., luego exporte los pedidos y fíltrelos por promoción directamente en el archivo Excel generado por el sistema. diff --git a/docs/known-issues/es/order-filter-doesnt-work-properly-due-to-double-quotes-in-the-promotion-name-or-sku-name.md b/docs/known-issues/es/order-filter-doesnt-work-properly-due-to-double-quotes-in-the-promotion-name-or-sku-name.md new file mode 100644 index 000000000..5eba8fb2f --- /dev/null +++ b/docs/known-issues/es/order-filter-doesnt-work-properly-due-to-double-quotes-in-the-promotion-name-or-sku-name.md @@ -0,0 +1,58 @@ +--- +title: 'El filtro de pedidos no funciona correctamente debido a la presencia de comillas dobles (") en el nombre de la promoción o del SKU.' +id: 4Qm0akQTQXR8sSbkTDiBL7 +status: PUBLISHED +createdAt: 2024-06-06T15:42:19.747Z +updatedAt: 2024-06-06T15:42:20.627Z +publishedAt: 2024-06-06T15:42:20.627Z +firstPublishedAt: 2024-06-06T15:42:20.627Z +contentType: knownIssue +productTeam: Order Management +author: 2mXZkbi0oi061KicTExNjo +tag: Order Management +slug: el-filtro-de-pedidos-no-funciona-correctamente-debido-a-la-presencia-de-comillas-dobles-en-el-nombre-de-la-promocion-o-del-sku +locale: es +kiStatus: Backlog +internalReference: 1045623 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +El sistema de filtrado de pedidos actualmente no devuelve los pedidos con promociones que contienen comillas dobles `"` en sus nombres, esto también se aplica al nombre SKU. + + +## + +## Simulación + + +Para reproducir este escenario, siga los siguientes pasos. + +1. Cree una promoción/sku con comillas dobles `"` en el nombre; +Ejemplo: Nombre de la promoción como `10% de descuento usando o cupom "DIAGEO" (8)`. +2. Crear un pedido de prueba: + + 1. En el entorno de la tienda (storefront), seleccione un artículo y añádalo al carrito; + 2. Asegúrate de que se aplica la promoción; + 3. Vaya a la caja y realice el pedido. +3. Vaya a **Pedidos > Gestión de pedidos**; +4. Haga clic en `Todos los pedidos`; +5. Utiliza el **filtro** para seleccionar la promoción que has añadido; +6. Observe que no se encuentran pedidos con el filtro seleccionado, y el mensaje devuelto en la interfaz de usuario es: `Nenhum pedido encontrado. Limpe seus filtros e tente uma pesquisa diferente.` + + + +## Workaround + + +No hay ninguna solución disponible. + + + + + diff --git a/docs/known-issues/es/order-not-notified-carrier-leaves-label-barcode-incomplete.md b/docs/known-issues/es/order-not-notified-carrier-leaves-label-barcode-incomplete.md new file mode 100644 index 000000000..fd6b67749 --- /dev/null +++ b/docs/known-issues/es/order-not-notified-carrier-leaves-label-barcode-incomplete.md @@ -0,0 +1,46 @@ +--- +title: 'El pedido no notificado al transportista deja incompleto el código de barras de la etiqueta' +id: 2QjxFv2Ul2wKCdnYtrlF0T +status: PUBLISHED +createdAt: 2023-08-01T16:55:39.774Z +updatedAt: 2023-09-18T22:52:54.573Z +publishedAt: 2023-09-18T22:52:54.573Z +firstPublishedAt: 2023-08-01T16:55:40.545Z +contentType: knownIssue +productTeam: VTEX Shipping Network (VTEX Log) +author: 2mXZkbi0oi061KicTExNjo +tag: VTEX Shipping Network (VTEX Log) +slug: el-pedido-no-notificado-al-transportista-deja-incompleto-el-codigo-de-barras-de-la-etiqueta +locale: es +kiStatus: Backlog +internalReference: 872530 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Los clientes que utilizan transportistas asociados a la Red de Envíos, al solicitar la emisión de etiquetas en Listo para enviar, pueden obtener el archivo con el código de barras incompleto, lo que puede impedir que se envíe el paquete. + + +## + +## Simulación + + +No se ha podido reproducir, sólo verificar comprobando las etiquetas enviadas por los clientes con el código de barras incompleto y confirmando vía API que el paquete no ha sido notificado. + + + +## Workaround + + +Notificando de nuevo el pedido manualmente, se asegura que se notifica al transportista y el código de barras está completo y se puede utilizar la etiqueta. + + + + + diff --git a/docs/known-issues/es/order-partial-return-triggered-the-transaction-total-refund.md b/docs/known-issues/es/order-partial-return-triggered-the-transaction-total-refund.md index ef3c9f324..a5b8fd95c 100644 --- a/docs/known-issues/es/order-partial-return-triggered-the-transaction-total-refund.md +++ b/docs/known-issues/es/order-partial-return-triggered-the-transaction-total-refund.md @@ -1,10 +1,10 @@ --- title: 'La devolución parcial del pedido provocó el reembolso total de la transacción' id: 5cPpyvV4t6swxDPrEmuzrn -status: PUBLISHED +status: DRAFT createdAt: 2022-04-04T21:20:39.334Z -updatedAt: 2022-11-25T22:03:29.435Z -publishedAt: 2022-11-25T22:03:29.435Z +updatedAt: 2024-05-28T19:09:23.158Z +publishedAt: firstPublishedAt: 2022-04-04T21:20:40.180Z contentType: knownIssue productTeam: Order Management diff --git a/docs/known-issues/es/order-replacement-feature-doesnt-work-when-the-replaced-cart-and-original-order-have-the-same-value.md b/docs/known-issues/es/order-replacement-feature-doesnt-work-when-the-replaced-cart-and-original-order-have-the-same-value.md new file mode 100644 index 000000000..4bacdbf04 --- /dev/null +++ b/docs/known-issues/es/order-replacement-feature-doesnt-work-when-the-replaced-cart-and-original-order-have-the-same-value.md @@ -0,0 +1,48 @@ +--- +title: 'La función de sustitución de pedidos no funciona cuando el carro sustituido y el pedido original tienen el mismo valor.' +id: 7eHiC34Pgsr1XcfIVHl7Sc +status: PUBLISHED +createdAt: 2023-07-21T14:49:31.057Z +updatedAt: 2023-12-18T20:17:32.757Z +publishedAt: 2023-12-18T20:17:32.757Z +firstPublishedAt: 2023-07-21T14:49:31.682Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: la-funcion-de-sustitucion-de-pedidos-no-funciona-cuando-el-carro-sustituido-y-el-pedido-original-tienen-el-mismo-valor +locale: es +kiStatus: Fixed +internalReference: 866622 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +La característica de reemplazo de pedidos no funciona cuando el carrito reemplazado tiene el mismo valor que el pedido original, y el sistema de pago es "Reutilizar Pago". + + +## + +## Simulación + + + +- Active la función de sustitución de pedidos; +- Complete un pedido y cambie algo, por ejemplo, de talla pequeña a grande; +- Asegúrese de que el carrito reemplazado tiene el mismo valor que el pedido original; +- En el paso de pago, seleccione "Reutilizar pago". + + + +## Workaround + + +Seleccione un método de pago distinto de "Reutilizar pago". La transacción anterior será cancelada y reembolsada; se creará una nueva. + + + diff --git a/docs/known-issues/es/order-report-inconsistency-when-tid-field-is-duplicated-in-the-connectorresponses-field-from-get-payment-details-api.md b/docs/known-issues/es/order-report-inconsistency-when-tid-field-is-duplicated-in-the-connectorresponses-field-from-get-payment-details-api.md new file mode 100644 index 000000000..58d6d9891 --- /dev/null +++ b/docs/known-issues/es/order-report-inconsistency-when-tid-field-is-duplicated-in-the-connectorresponses-field-from-get-payment-details-api.md @@ -0,0 +1,54 @@ +--- +title: 'Incoherencia en el informe de pedido cuando el campo tid está duplicado en el campo connectorResponses de la API de detalles de pago GET.' +id: 4xXSp2RMyHMeHpEUXgmpAZ +status: PUBLISHED +createdAt: 2023-09-06T21:18:05.941Z +updatedAt: 2023-09-06T21:18:06.733Z +publishedAt: 2023-09-06T21:18:06.733Z +firstPublishedAt: 2023-09-06T21:18:06.733Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: incoherencia-en-el-informe-de-pedido-cuando-el-campo-tid-esta-duplicado-en-el-campo-connectorresponses-de-la-api-de-detalles-de-pago-get +locale: es +kiStatus: Backlog +internalReference: 895664 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Los conectores de esa lista necesitan guardar más campos para el conector que trabaja con "Venda direta" - Sales app. En concreto, para los conectores de la siguiente lista, y sólo para ellos, todo el contenido de la carga útil debe dirigirse al campo "`connectorResponses`". Esto resulta en una duplicación del campo "`tid`", que ya existe en el "`connectorResponses`". Aunque esta duplicación no plantea ningún problema en cuanto al ciclo de vida de la transacción, sí crea una incoherencia a la hora de generar informes desde la página de pedido. + + +- PagarMeV3 +- PagarMeV3Stg +- Adyen V3 + + +## + +## Simulación + + + +1. Accede a la página de pedidos del administrador. +2. Generar el informe del pedido. +3. Busque la columna `tId` donde se realizaron los pedidos utilizando uno de estos conectores + + + +## Workaround + + +Utilice la ruta /payment o la API de pedidos GET para recuperar estos datos + + + + + diff --git a/docs/known-issues/es/order-stuck-at-seller-status-cancellationrequestdeniedffm.md b/docs/known-issues/es/order-stuck-at-seller-status-cancellationrequestdeniedffm.md new file mode 100644 index 000000000..679bb6b59 --- /dev/null +++ b/docs/known-issues/es/order-stuck-at-seller-status-cancellationrequestdeniedffm.md @@ -0,0 +1,58 @@ +--- +title: 'Pedido bloqueado en el estado del vendedor cancellation-request-denied-ffm' +id: 5hBeTQMKmo5C63QRAOSvT2 +status: PUBLISHED +createdAt: 2024-03-22T17:50:37.946Z +updatedAt: 2024-03-22T17:50:38.822Z +publishedAt: 2024-03-22T17:50:38.822Z +firstPublishedAt: 2024-03-22T17:50:38.822Z +contentType: knownIssue +productTeam: Order Management +author: 2mXZkbi0oi061KicTExNjo +tag: Order Management +slug: pedido-bloqueado-en-el-estado-del-vendedor-cancellationrequestdeniedffm +locale: es +kiStatus: Backlog +internalReference: 1004978 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Hemos identificado que algunos vendedores, en la estructura de vendedores y marketplace de VTEX, cuando solicitan la cancelación, luego deniegan esta cancelación a través de la UI, o llaman a la API "cancellation-request-denied-ffm", esto es como si denegaran la propia solicitud de cancelación, por alguna razón, la solicitud de denegar la cancelación se solapa con la solicitud de cancelar. +Como resultado, el pedido se queda atascado en el vendedor, en el estado "cancellation-request-denied-ffm". +Y en algunos casos, el propio mercado intenta solicitar la cancelación, como resultado, el mercado también está atascado en el estado "solicitud de cancelación". +Por otro lado, tenemos el caso en el que el marketplace no recibe esta notificación de cancelación y continúa con su pedido hasta el estado "Facturado". +En todos los casos, no podemos cambiar el estado de estos pedidos. + + +## + +## Simulación + + +1- Crear un pedido, con marca blanca del vendedor; +2- En el pedido del vendedor, adelantar el estado a "tramitación"; +3- Todavía en el vendedor, solicitar la anulación del pedido; +4- En el pedido del vendedor, tendremos el mensaje, "acepta o rechaza la cancelación", pulsa en la opción rechazar del vendedor o utiliza la API, verás que el pedido del vendedor pasará al estado "cancelación-solicitud-denegada-ffm". +5- En el pedido del Mercado, haga clic en cancelar; +6- El pedido del Marketplace se atascará en "Pedido-Cancelar"; + +Puede ocurrir que el pedido del Marketplace continúe con el pedido y pase a factura, cuando envíe la factura. + + + +## Workaround + + +Esto no es una solución, sino una orientación a las cuentas, una vez que el vendedor solicita la cancelación, no rechazar la solicitud en sí. + + + + + + diff --git a/docs/known-issues/es/order-stuck-in-payment-pending-status-due-to-missing-payment-approved-notification.md b/docs/known-issues/es/order-stuck-in-payment-pending-status-due-to-missing-payment-approved-notification.md new file mode 100644 index 000000000..ada93e1d4 --- /dev/null +++ b/docs/known-issues/es/order-stuck-in-payment-pending-status-due-to-missing-payment-approved-notification.md @@ -0,0 +1,51 @@ +--- +title: 'Pedido bloqueado en estado Pendiente de pago por falta de notificación de pago aprobado' +id: 1yM3alrrYhrpdZhBPLslZC +status: PUBLISHED +createdAt: 2024-05-24T15:04:47.795Z +updatedAt: 2024-05-24T15:04:48.820Z +publishedAt: 2024-05-24T15:04:48.820Z +firstPublishedAt: 2024-05-24T15:04:48.820Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: pedido-bloqueado-en-estado-pendiente-de-pago-por-falta-de-notificacion-de-pago-aprobado +locale: es +kiStatus: Backlog +internalReference: 1031035 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + + +En el estado "Pago pendiente", se espera que se envíe una notificación de pago al módulo Pedidos. Durante este periodo, pueden producirse algunos problemas con el procesamiento de eventos. +La cola de mensajes proporciona un protocolo de comunicación asíncrono, en el que los eventos se colocan en una cola para ser consumidos en un momento predeterminado en el futuro. +Este KI se refiere explícitamente a los escenarios con conectores PPP y no pretende agotar todas las posibilidades de problemas de procesamiento de eventos que puedan ocurrir. + + +## + +## Simulación + + + +No hay forma de simular este comportamiento. + + + +## Workaround + + + +Póngase en contacto con nuestro equipo de soporte para volver a procesar manualmente el evento. + + + + + diff --git a/docs/known-issues/es/order-with-interest-has-problems-when-trying-to-return-all-the-items-and-refund-the-total-payment.md b/docs/known-issues/es/order-with-interest-has-problems-when-trying-to-return-all-the-items-and-refund-the-total-payment.md new file mode 100644 index 000000000..7f2c78270 --- /dev/null +++ b/docs/known-issues/es/order-with-interest-has-problems-when-trying-to-return-all-the-items-and-refund-the-total-payment.md @@ -0,0 +1,53 @@ +--- +title: 'El pedido con intereses tiene problemas al intentar devolver todos los artículos y reembolsar el pago total' +id: 2J5XD9jjQfZWMVg0yYMzUa +status: PUBLISHED +createdAt: 2023-09-18T20:53:08.156Z +updatedAt: 2023-09-18T20:53:08.813Z +publishedAt: 2023-09-18T20:53:08.813Z +firstPublishedAt: 2023-09-18T20:53:08.813Z +contentType: knownIssue +productTeam: Order Management +author: 2mXZkbi0oi061KicTExNjo +tag: Order Management +slug: el-pedido-con-intereses-tiene-problemas-al-intentar-devolver-todos-los-articulos-y-reembolsar-el-pago-total +locale: es +kiStatus: Backlog +internalReference: 376077 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +La plataforma impide la devolución de importes superiores al total del pedido. Esto se convierte en un problema para la devolución de pedidos en los que la forma de pago conlleva intereses. +Además del **importe total**, los pedidos tienen un **importe facturado** que, por motivos legales, no puede incluir los intereses aplicados en función de la forma de pago. +En consecuencia, la plataforma devuelve un error con estado 400 cuando se intenta emitir una factura de devolución con un importe superior al facturado previamente. + +### + +### + +## Simulación + + + +1. En su tienda, cree un pedido con intereses aplicados al pago; +2. Intenta realizar una devolución del importe total pagado a través de la API con la solicitud de envío de factura; +3. Observe que la API devuelve un error con el estado 400, indicando que no es posible emitir una factura de tipo INPUT con un importe superior al importe total del pedido. + +### + +### + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/es/order-with-no-subscription-created-and-no-email-of-new-orders-on-cases-related-to-payment-method-using-conectors-like-payment-app-or-redirect.md b/docs/known-issues/es/order-with-no-subscription-created-and-no-email-of-new-orders-on-cases-related-to-payment-method-using-conectors-like-payment-app-or-redirect.md index 5a09c7ee3..22ed0021e 100644 --- a/docs/known-issues/es/order-with-no-subscription-created-and-no-email-of-new-orders-on-cases-related-to-payment-method-using-conectors-like-payment-app-or-redirect.md +++ b/docs/known-issues/es/order-with-no-subscription-created-and-no-email-of-new-orders-on-cases-related-to-payment-method-using-conectors-like-payment-app-or-redirect.md @@ -3,8 +3,8 @@ title: 'Pedido sin suscripción Creado y sin correo electrónico de Nuevos Pedid id: 747TGL3sy1mmM1LnVkEjuO status: PUBLISHED createdAt: 2022-02-21T20:54:35.174Z -updatedAt: 2022-11-25T22:03:15.831Z -publishedAt: 2022-11-25T22:03:15.831Z +updatedAt: 2024-02-16T20:23:42.061Z +publishedAt: 2024-02-16T20:23:42.061Z firstPublishedAt: 2022-05-18T18:43:19.767Z contentType: knownIssue productTeam: Order Management @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Order Management slug: pedido-sin-suscripcion-creado-y-sin-correo-electronico-de-nuevos-pedidos-en-casos-relacionados-con-el-metodo-de-pago-utilizando-conectores-como-payment-app-o-redirect locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 529143 --- diff --git a/docs/known-issues/es/order-with-status-of-canceled-but-the-payment-remains-authorized.md b/docs/known-issues/es/order-with-status-of-canceled-but-the-payment-remains-authorized.md index b9f889dc2..91bf1ac44 100644 --- a/docs/known-issues/es/order-with-status-of-canceled-but-the-payment-remains-authorized.md +++ b/docs/known-issues/es/order-with-status-of-canceled-but-the-payment-remains-authorized.md @@ -1,18 +1,18 @@ --- -title: 'Pedido con estado de anulado pero el pago sigue autorizado' +title: 'Pedido con estado cancelado pero el pago sigue autorizado' id: 19WmIjIbAQmJ19AOC4q56N status: PUBLISHED createdAt: 2022-05-11T12:49:23.081Z -updatedAt: 2022-11-25T21:51:23.997Z -publishedAt: 2022-11-25T21:51:23.997Z +updatedAt: 2024-06-28T17:45:57.362Z +publishedAt: 2024-06-28T17:45:57.362Z firstPublishedAt: 2022-05-11T12:49:23.599Z contentType: knownIssue -productTeam: Checkout +productTeam: Order Management author: 2mXZkbi0oi061KicTExNjo -tag: Checkout -slug: pedido-con-estado-de-anulado-pero-el-pago-sigue-autorizado +tag: Order Management +slug: pedido-con-estado-cancelado-pero-el-pago-sigue-autorizado locale: es -kiStatus: Backlog +kiStatus: Fixed internalReference: 420019 --- @@ -23,14 +23,15 @@ internalReference: 420019 -En algunos casos en los que el pedido está incompleto o se cancela cuando hay algún fallo de comunicación con la Pasarela, el pago permanece autorizado y/o aprobado, no entrando en el flujo de cancelación y no se devuelve automáticamente el importe pagado. Además, los correos electrónicos transaccionales pueden ser enviados accidentalmente, lo que también permite el pago de recibos bancarios, ya que la URL irá con él. +En algunos casos en los que el pedido queda incompleto o anulado al producirse algún fallo de comunicación con la Pasarela, el pago queda autorizado y/o aprobado, no entrando en el flujo de anulación y no devolviéndose automáticamente el importe pagado. Además, se pueden enviar accidentalmente correos electrónicos transaccionales, que también permiten el pago de recibos bancarios, ya que la URL irá con él. +## ## Simulación -No hay forma de simularlo. Pero tenemos algunos casos en los que esto ha ocurrido antes. +No hay manera de simular. Pero tenemos algunos casos que esto sucedió antes. diff --git a/docs/known-issues/es/orderform-api-preventing-the-shipping-method-selection-for-the-same-item-under-different-sellers.md b/docs/known-issues/es/orderform-api-preventing-the-shipping-method-selection-for-the-same-item-under-different-sellers.md index 21cdbb0b8..624bc84e7 100644 --- a/docs/known-issues/es/orderform-api-preventing-the-shipping-method-selection-for-the-same-item-under-different-sellers.md +++ b/docs/known-issues/es/orderform-api-preventing-the-shipping-method-selection-for-the-same-item-under-different-sellers.md @@ -1,18 +1,18 @@ --- -title: 'La API de OrderForm impide la selección del método de envío para el mismo artículo en diferentes vendedores.' +title: 'La API de OrderForm impide la selección del método de envío para el mismo artículo con diferentes vendedores.' id: 4dEfq7lNqTLF7SFIOaRsc2 status: PUBLISHED createdAt: 2023-01-27T21:56:04.190Z -updatedAt: 2023-01-27T22:03:21.165Z -publishedAt: 2023-01-27T22:03:21.165Z +updatedAt: 2023-07-05T14:33:51.370Z +publishedAt: 2023-07-05T14:33:51.370Z firstPublishedAt: 2023-01-27T21:56:04.914Z contentType: knownIssue productTeam: Checkout author: 2mXZkbi0oi061KicTExNjo tag: Checkout -slug: la-api-de-orderform-impide-la-seleccion-del-metodo-de-envio-para-el-mismo-articulo-en-diferentes-vendedores +slug: la-api-de-orderform-impide-la-seleccion-del-metodo-de-envio-para-el-mismo-articulo-con-diferentes-vendedores locale: es -kiStatus: Backlog +kiStatus: Fixed internalReference: 742139 --- diff --git a/docs/known-issues/es/orderform-chk-api-suggesting-invalid-scheduled-delivery-that-cant-be-used.md b/docs/known-issues/es/orderform-chk-api-suggesting-invalid-scheduled-delivery-that-cant-be-used.md index bc8a794c2..38f00029e 100644 --- a/docs/known-issues/es/orderform-chk-api-suggesting-invalid-scheduled-delivery-that-cant-be-used.md +++ b/docs/known-issues/es/orderform-chk-api-suggesting-invalid-scheduled-delivery-that-cant-be-used.md @@ -1,16 +1,16 @@ --- -title: "orderForm (Chk API) suggesting invalid scheduled delivery that can't be used" +title: 'orderForm (Chk API) sugiere una entrega programada no válida que no se puede utilizar' id: 7e2bSJSJa938QCrOHkRibZ status: PUBLISHED createdAt: 2022-01-24T20:20:11.732Z -updatedAt: 2023-03-21T19:26:09.280Z -publishedAt: 2023-03-21T19:26:09.280Z +updatedAt: 2023-12-01T14:08:09.892Z +publishedAt: 2023-12-01T14:08:09.892Z firstPublishedAt: 2023-03-21T19:26:09.280Z contentType: knownIssue productTeam: Checkout author: 2mXZkbi0oi061KicTExNjo -tag: -slug: orderform-chk-api-suggesting-invalid-scheduled-delivery-that-cant-be-used +tag: Checkout +slug: orderform-chk-api-sugiere-una-entrega-programada-no-valida-que-no-se-puede-utilizar locale: es kiStatus: Backlog internalReference: 298665 @@ -18,28 +18,38 @@ internalReference: 298665 ## Sumario -
-

Este problema conocido ha sido traducido automáticamente del inglés.

+
+

Este problema conocido ha sido traducido automáticamente del inglés.

-Cuando un carrito/pedido tiene múltiples artículos con entrega programada, las opciones programadas que tienen el mismo ID (por lo tanto, considerado el mismo método de envío) necesitan tener las mismas ventanas de entrega entre ellas. Si no hay intersección, el método de envío será descartado para algunos artículos. -El problema es que, en algunos flujos, como la API "GET orderForm", este comportamiento de filtrado no se aplica, ofreciendo una entrega programada no válida (sin intersección). En otros flujos, como en la "simulación orderForm" o al seleccionar de hecho el método de envío, la opción ofrecida será correctamente filtrada/eliminada. +Cuando un carrito/pedido tiene varios artículos con entrega programada del mismo vendedor, las opciones programadas con el mismo ID (consideradas el mismo método de envío) necesitan tener las mismas ventanas de entrega entre ellas. Si no hay intersección, el método de envío será descartado para algunos artículos. -Efecto secundario: la aplicación Chk UI intentará utilizar/simular la opción no válida y puede quedarse bloqueada en un **bucle de peticiones**, ya que el método de envío está disponible en un primer momento, pero no se puede utilizar en un segundo momento, y la aplicación UI vuelve a intentar el primer paso mientras revisa las opciones disponibles en el orderForm. +El problema es que, en algunos flujos, como la API "GET orderForm", este comportamiento de filtrado no se aplica, ofreciendo una entrega programada no válida (sin intersección). En otros flujos, como en la "simulación orderForm" o al seleccionar el método de envío, la opción ofrecida se filtrará/eliminará correctamente. +Efecto secundario: el Chk UI intentará usar/simular la opción inválida y puede quedarse bloqueado en un **bucle de peticiones** porque el método de envío está disponible en un primer momento pero no puede usarse en un segundo momento, y el UI vuelve a intentar el primer paso mientras revisa las opciones disponibles en el orderForm. + + +## ## Simulación -- tener dos políticas de envío diferentes (transportistas) con el mismo "tipo de carga" (que define el "slaId") -- ambos programados, pero con una ventana de entrega diferente entre ellos -- tener un artículo para cada política de envío -- incluir ambos artículos en el carrito y simular el envío -En este momento, la interfaz de usuario puede quedar bloqueada en un bucle debido a la divergencia entre el "GET orderForm" y la "simulación de orderForm". + +- Desde el mismo vendedor, configure dos políticas de envío diferentes (transportistas) con el mismo "tipo de flete" (que define el "slaId"); +- Ambas con entrega programada, pero con una ventana de entrega diferente entre ellas; +- Añadir 2 artículos al carrito, un artículo de cada política de envío. + +La interfaz de usuario puede quedar bloqueada en un bucle debido a la divergencia entre el "GET orderForm" y la "simulación de orderForm". + ## Workaround -Es necesario fijar la ventana de entrega entre los métodos de envío que tienen el mismo ID (para tener las mismas ventanas de entrega), o tratarlos como diferentes métodos de envío, por lo que utilizan diferentes IDs. + +Es necesario fijar la ventana de entrega entre los métodos de envío con el mismo ID (para tener las mismas ventanas de entrega), o tratarlos como diferentes métodos de envío, por lo que utilizar diferentes IDs. + + + + diff --git a/docs/known-issues/es/orderform-not-returning-customers-data-even-for-authorized-credentials.md b/docs/known-issues/es/orderform-not-returning-customers-data-even-for-authorized-credentials.md index dc87939db..8cea78482 100644 --- a/docs/known-issues/es/orderform-not-returning-customers-data-even-for-authorized-credentials.md +++ b/docs/known-issues/es/orderform-not-returning-customers-data-even-for-authorized-credentials.md @@ -3,8 +3,8 @@ title: 'OrderForm no devuelve los datos del cliente incluso para credenciales au id: JcjDusU8YP0kerWXC6LXK status: PUBLISHED createdAt: 2022-05-19T16:25:28.039Z -updatedAt: 2023-02-01T21:29:33.875Z -publishedAt: 2023-02-01T21:29:33.875Z +updatedAt: 2023-09-27T20:39:27.746Z +publishedAt: 2023-09-27T20:39:27.746Z firstPublishedAt: 2022-05-19T16:25:28.427Z contentType: knownIssue productTeam: Checkout @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Checkout slug: orderform-no-devuelve-los-datos-del-cliente-incluso-para-credenciales-autorizadas locale: es -kiStatus: Backlog +kiStatus: Fixed internalReference: 582070 --- diff --git a/docs/known-issues/es/orderform-not-updating-after-order-is-placed.md b/docs/known-issues/es/orderform-not-updating-after-order-is-placed.md new file mode 100644 index 000000000..9cc9eccf7 --- /dev/null +++ b/docs/known-issues/es/orderform-not-updating-after-order-is-placed.md @@ -0,0 +1,53 @@ +--- +title: 'OrderForm no se actualiza después de realizar el pedido' +id: 4Xkk9LA95PRXbKxFYy189f +status: PUBLISHED +createdAt: 2024-06-27T15:22:19.922Z +updatedAt: 2024-06-28T11:47:47.958Z +publishedAt: 2024-06-28T11:47:47.958Z +firstPublishedAt: 2024-06-27T15:22:20.951Z +contentType: knownIssue +productTeam: FastStore +author: 2mXZkbi0oi061KicTExNjo +tag: FastStore +slug: orderform-no-se-actualiza-despues-de-realizar-el-pedido +locale: es +kiStatus: Backlog +internalReference: 1056870 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Después de realizar un pedido, el orderFormId no se actualiza, lo que provoca que los artículos permanezcan visibles en el carrito. Este problema afecta a las cuentas FastStore +Este problema puede estar relacionado con el retraso en la actualización del orderFormId debido a cambios relacionados con la cookie de pago. + +Tras la respuesta gatewayCallback, lo esperado sería una nueva cookie orderFormId para el usuario. Este escenario se rompe porque el dominio de la nueva cookie no coincide con el dominio de la cookie anterior del usuario (debido al dominio seguro). + + +## + +## Simulación + + + +- Completar un pedido en una cuenta Faststore +- Volver a la página de inicio +- Los artículos que acaba de comprar permanecerán en su cesta + + +## + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/es/ordering-of-delivery-times-scheduled-at-checkout.md b/docs/known-issues/es/ordering-of-delivery-times-scheduled-at-checkout.md index 2dc051b98..fc2e94f3e 100644 --- a/docs/known-issues/es/ordering-of-delivery-times-scheduled-at-checkout.md +++ b/docs/known-issues/es/ordering-of-delivery-times-scheduled-at-checkout.md @@ -20,7 +20,7 @@ internalReference: Actualmente los horarios de entrega para una entrega programada están fuera de orden, o en orden decreciente. Para una mejor legibilidad, se espera que esta información se ordene de forma creciente. -![image](https://images.ctfassets.net/alneenqid6w5/dpGWYjydIAiC2i4qEigsm/0334f47a61fa7dcc4defe1cde08d616b/image.png) +![image](//images.ctfassets.net/alneenqid6w5/dpGWYjydIAiC2i4qEigsm/0334f47a61fa7dcc4defe1cde08d616b/image.png) ## Simulación diff --git a/docs/known-issues/es/ordering-of-specification-groups-from-the-root-category-does-not-work.md b/docs/known-issues/es/ordering-of-specification-groups-from-the-root-category-does-not-work.md index e9860ced0..4d8e8ac4b 100644 --- a/docs/known-issues/es/ordering-of-specification-groups-from-the-root-category-does-not-work.md +++ b/docs/known-issues/es/ordering-of-specification-groups-from-the-root-category-does-not-work.md @@ -3,8 +3,8 @@ title: 'La ordenación de los grupos de especificaciones desde la categoría ra id: 5iuLxVdAuK70VMYGts7CzJ status: PUBLISHED createdAt: 2022-08-09T00:46:23.102Z -updatedAt: 2022-11-25T21:43:59.468Z -publishedAt: 2022-11-25T21:43:59.468Z +updatedAt: 2024-02-16T20:25:08.305Z +publishedAt: 2024-02-16T20:25:08.305Z firstPublishedAt: 2022-08-09T00:46:23.684Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: la-ordenacion-de-los-grupos-de-especificaciones-desde-la-categoria-raiz-no-funciona locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 634129 --- diff --git a/docs/known-issues/es/orders-invoiced-at-vtex-but-that-dont-update-the-invoice-at-netshoes.md b/docs/known-issues/es/orders-invoiced-at-vtex-but-that-dont-update-the-invoice-at-netshoes.md index 6406e189b..7edff1441 100644 --- a/docs/known-issues/es/orders-invoiced-at-vtex-but-that-dont-update-the-invoice-at-netshoes.md +++ b/docs/known-issues/es/orders-invoiced-at-vtex-but-that-dont-update-the-invoice-at-netshoes.md @@ -3,8 +3,8 @@ title: 'Pedidos facturados en VTEX pero que no actualizan la factura en Netshoes id: 1SrJBQj0iTYh4AdvmJQqIg status: PUBLISHED createdAt: 2022-05-11T19:45:30.831Z -updatedAt: 2022-11-25T21:56:22.896Z -publishedAt: 2022-11-25T21:56:22.896Z +updatedAt: 2024-02-16T20:25:46.426Z +publishedAt: 2024-02-16T20:25:46.426Z firstPublishedAt: 2022-05-11T19:45:31.187Z contentType: knownIssue productTeam: Connections @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Connections slug: pedidos-facturados-en-vtex-pero-que-no-actualizan-la-factura-en-netshoes locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 577219 --- diff --git a/docs/known-issues/es/orders-invoicing-calculation-using-input-invoice-value-in-output-invoice-validation.md b/docs/known-issues/es/orders-invoicing-calculation-using-input-invoice-value-in-output-invoice-validation.md new file mode 100644 index 000000000..e3a1c1faf --- /dev/null +++ b/docs/known-issues/es/orders-invoicing-calculation-using-input-invoice-value-in-output-invoice-validation.md @@ -0,0 +1,54 @@ +--- +title: 'Cálculo de la facturación de pedidos utilizando el valor de la factura de entrada en la validación de la factura de salida' +id: kEjeBKkJMpUDR0JdX6fZv +status: PUBLISHED +createdAt: 2023-11-06T11:39:27.169Z +updatedAt: 2023-11-09T20:47:52.250Z +publishedAt: 2023-11-09T20:47:52.250Z +firstPublishedAt: 2023-11-06T11:39:28.035Z +contentType: knownIssue +productTeam: Order Management +author: 2mXZkbi0oi061KicTExNjo +tag: Order Management +slug: calculo-de-la-facturacion-de-pedidos-utilizando-el-valor-de-la-factura-de-entrada-en-la-validacion-de-la-factura-de-salida +locale: es +kiStatus: Fixed +internalReference: 930491 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Durante el proceso de envío de facturas, es posible que el usuario envíe facturas de salida y de entrada, pero si en un pedido se realizan dos facturas parciales, una de salida y otra de entrada, el sistema suma estos valores para validar si el pedido puede recibir una nueva factura, imposibilitando que los pedidos cuyo artículo fue facturado y luego devuelto no tengan facturado su valor total. + +Esto se debe a que actualmente la API de Pedidos realiza una validación de valores para determinar si debe permitir que se realice una nueva factura de salida para el pedido, pero el cálculo está considerando la suma de todas las facturas independientemente de su tipo (entrada o salida), haciendo que el sistema entienda que no hay más valor a facturar. + + +## + +## Simulación + + + +1- Crear un pedido con dos unidades de la misma SKU +2- Factura sólo una de estas unidades +3- Realiza ahora una nueva factura de entrada por la unidad facturada en el paso anterior. +4- Ahora intenta facturar la unidad restante del pedido. +5- En este punto recibirás un mensaje genérico en la interfaz de usuario indicando que no es posible facturar el artículo. + + + + +## Workaround + + +No hay ninguna solución disponible. + + + + + diff --git a/docs/known-issues/es/orders-with-asterisks-in-the-address-and-profile.md b/docs/known-issues/es/orders-with-asterisks-in-the-address-and-profile.md new file mode 100644 index 000000000..2ef15524c --- /dev/null +++ b/docs/known-issues/es/orders-with-asterisks-in-the-address-and-profile.md @@ -0,0 +1,55 @@ +--- +title: 'Pedidos con asteriscos en la dirección y el perfil' +id: 6AaZ4p042LZwvfeKIqavjw +status: PUBLISHED +createdAt: 2023-08-25T17:03:49.755Z +updatedAt: 2024-06-06T20:16:16.607Z +publishedAt: 2024-06-06T20:16:16.607Z +firstPublishedAt: 2023-08-25T17:03:50.594Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: pedidos-con-asteriscos-en-la-direccion-y-el-perfil +locale: es +kiStatus: Backlog +internalReference: 360783 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Hay pedidos en los que la `invoiceAddress`, `shippingAddress` o `clientProfileData` se están enviando como `masked` en lugar de la dirección real. Este comportamiento se produce cuando un usuario completa la compra con un formulario de pedido que contiene datos enmascarados que están "encadenados". Como se trata de campos de cadena, los datos del pedido se rellenan con la máscara "***". + +Así pues, el fallo radica en que nuestra API para realizar pedidos permite objetos con caracteres especiales en estos campos. + + +## + +## Simulación + + + +1. Añade algunos productos a tu cesta; +2. Durante el proceso de pago, introduzca una dirección de facturación válida e inicie sesión en su cuenta; +3. Abandonar el carrito o salir del sitio web sin completar la compra; +4. Utilizar nuestra API para insertar un archivo adjunto y poner una dirección con "***" en algunos campos, como el del barrio; +5. Realizar un pedido utilizando este mismo carrito; +6. Tenga en cuenta que el pedido tendrá los datos de envío con estos caracteres especiales. + + +## + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/es/orders-with-items-on-array-marketplaceitems-is-not-opening-on-new-ui-admin.md b/docs/known-issues/es/orders-with-items-on-array-marketplaceitems-is-not-opening-on-new-ui-admin.md index 3557cfc8c..bcbdbe01c 100644 --- a/docs/known-issues/es/orders-with-items-on-array-marketplaceitems-is-not-opening-on-new-ui-admin.md +++ b/docs/known-issues/es/orders-with-items-on-array-marketplaceitems-is-not-opening-on-new-ui-admin.md @@ -1,18 +1,18 @@ --- -title: 'Los pedidos con artículos en la matriz MarketplaceItems no se abren en la Nueva UI Admin' +title: 'Los pedidos con artículos en el array MarketplaceItems no se abren en New UI Admin' id: 3tj9AKklBHm4tCKYgrfDi5 status: PUBLISHED createdAt: 2022-09-13T03:06:57.141Z -updatedAt: 2022-11-25T22:01:26.839Z -publishedAt: 2022-11-25T22:01:26.839Z +updatedAt: 2023-09-28T15:01:19.205Z +publishedAt: 2023-09-28T15:01:19.205Z firstPublishedAt: 2022-09-13T03:06:57.675Z contentType: knownIssue productTeam: Order Management author: 2mXZkbi0oi061KicTExNjo tag: Order Management -slug: los-pedidos-con-articulos-en-la-matriz-marketplaceitems-no-se-abren-en-la-nueva-ui-admin +slug: los-pedidos-con-articulos-en-el-array-marketplaceitems-no-se-abren-en-new-ui-admin locale: es -kiStatus: Backlog +kiStatus: Fixed internalReference: 656821 --- @@ -23,27 +23,24 @@ internalReference: 656821
-Algunos pedidos tienen el array "marketplace Items" lleno de más artículos que el array "items" del pedido json. Esta configuración es normal y se refiere por ejemplo a la "lista de regalos de boda". -Pero la nueva interfaz de usuario no está preparada para manejar este tipo de pedidos con artículos en "marketplace Items" y rompe la página con un mensaje de error: +Algunos pedidos tienen el array "marketplace Items" lleno con más artículos que el array "items" del pedido json. Esta configuración es normal y se refiere por ejemplo a "lista de regalos de boda". +Pero la Nueva UI no está preparada para manejar este tipo de pedidos con items en "marketplace Items" y rompe la página con un mensaje de error: - - -"Lo siento, algo salió mal de nuestro lado. - +"Lo sentimos, algo ha ido mal por nuestra parte. Por favor, inténtelo de nuevo o actualice la página. - Volver a la lista" +## ## Simulación -Cree un pedido con el catálogo utilizando el array "marketplace Items", después de eso puede intentar ver el pedido en la UI admin. La UI se romperá y mostrará un mensaje de error. +Cree un pedido con el catálogo usando el array "marketplace Items", después puede intentar ver el pedido en la UI admin. La interfaz de usuario se romperá y mostrará un mensaje de error. @@ -52,3 +49,7 @@ Cree un pedido con el catálogo utilizando el array "marketplace Items", despué Utilice la antigua interfaz de usuario para abrir esa orden. + + + + diff --git a/docs/known-issues/es/orders-without-invoiceaddress-created-through-native-ui.md b/docs/known-issues/es/orders-without-invoiceaddress-created-through-native-ui.md index 45e2028b1..996b9d711 100644 --- a/docs/known-issues/es/orders-without-invoiceaddress-created-through-native-ui.md +++ b/docs/known-issues/es/orders-without-invoiceaddress-created-through-native-ui.md @@ -1,18 +1,18 @@ --- -title: 'Pedidos sin invoiceAddress creados a través de la UI nativa' +title: 'Pedidos sin invoiceAddress creados a través de la interfaz de usuario nativa' id: 1XjNZhcTJ5rZJP4w3kJtcW status: PUBLISHED createdAt: 2022-01-24T20:21:07.893Z -updatedAt: 2022-11-25T21:52:06.721Z -publishedAt: 2022-11-25T21:52:06.721Z +updatedAt: 2023-12-19T21:34:15.743Z +publishedAt: 2023-12-19T21:34:15.743Z firstPublishedAt: 2022-06-27T19:49:05.878Z contentType: knownIssue productTeam: Checkout author: 2mXZkbi0oi061KicTExNjo tag: Checkout -slug: pedidos-sin-invoiceaddress-creados-a-traves-de-la-ui-nativa +slug: pedidos-sin-invoiceaddress-creados-a-traves-de-la-interfaz-de-usuario-nativa locale: es -kiStatus: Backlog +kiStatus: Fixed internalReference: 306140 --- @@ -23,10 +23,6 @@ internalReference: 306140 -En algunos casos todavía es posible crear pedidos sin `invoiceAddress` a través de la interfaz de usuario de la caja. -La dirección de la factura debe ser obligatoria en la UI de todas las tiendas que tengan la funcionalidad activada. - - ## Simulación @@ -34,17 +30,17 @@ La dirección de la factura debe ser obligatoria en la UI de todas las tiendas q Hasta ahora los pasos conocidos para reproducir el escenario son: -1. Acceder a la tienda sin estar conectado/identificado +1. Acceder a la tienda sin estar logueado/identificado. 2. Poner un producto en el carrito -3. En el carrito haga clic en cerrar el pedido -4. En la pantalla de correo electrónico poner un correo de un comprador existente - el usuario probablemente será dirigido al paso de pago +3. En el carrito haz clic en Cerrar pedido +4. En la pantalla de correo electrónico poner un correo electrónico de un comprador existente - el usuario probablemente será dirigido al paso de pago 5. Haga clic para editar el paso de entrega y seleccione "retirada" 6. No rellene la dirección de la nota 7. Haga clic para editar los "Datos personales" 8. Se le pedirá que inicie sesión. -9. Después de iniciar la sesión, en el paso de edición de "Datos personales" aparecerá el botón para ir directamente al pago, aunque no se haya rellenado la dirección de la factura. +9. Después de iniciar sesión, en el paso de edición de "Datos personales" aparecerá el botón para ir directamente al pago, aunque no se haya rellenado la dirección de facturación. -Además de lo anterior, el comportamiento se puede observar cuando el usuario está en la etapa de envío y al recargar la página, se le lleva automáticamente al pago sin llenar los datos de la factura. +Además de lo anterior, el comportamiento se puede observar cuando el usuario se encuentra en la etapa de envío y al recargar la página, es llevado automáticamente al pago sin llenar los datos de la Factura. Otro escenario que induce el comportamiento es cambiar entre la lista de direcciones previamente registradas y una nueva dirección, lo que permite al usuario proceder al pago sin rellenar el código postal (de una nueva dirección). @@ -52,5 +48,9 @@ Otro escenario que induce el comportamiento es cambiar entre la lista de direcci ## Workaround -No hay ninguna solución conocida para evitar el escenario de la raíz. +No se conoce ninguna solución para evitar el escenario raíz. + + + + diff --git a/docs/known-issues/es/ordination-of-images-when-uploading-a-new-version-not-working.md b/docs/known-issues/es/ordination-of-images-when-uploading-a-new-version-not-working.md index 528746f53..7059d4eb0 100644 --- a/docs/known-issues/es/ordination-of-images-when-uploading-a-new-version-not-working.md +++ b/docs/known-issues/es/ordination-of-images-when-uploading-a-new-version-not-working.md @@ -3,8 +3,8 @@ title: 'No funciona la ordenación de imágenes al subir una nueva versión' id: 2Oq65YHU6uIQpQ5g8ZpjTE status: PUBLISHED createdAt: 2023-01-25T15:08:43.356Z -updatedAt: 2023-01-25T15:08:43.873Z -publishedAt: 2023-01-25T15:08:43.873Z +updatedAt: 2024-02-16T20:26:48.206Z +publishedAt: 2024-02-16T20:26:48.206Z firstPublishedAt: 2023-01-25T15:08:43.873Z contentType: knownIssue productTeam: CMS @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: CMS slug: no-funciona-la-ordenacion-de-imagenes-al-subir-una-nueva-version locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 739814 --- diff --git a/docs/known-issues/es/outdated-elo-regex-is-causing-us-to-misidentify-some-bins.md b/docs/known-issues/es/outdated-elo-regex-is-causing-us-to-misidentify-some-bins.md new file mode 100644 index 000000000..72359e985 --- /dev/null +++ b/docs/known-issues/es/outdated-elo-regex-is-causing-us-to-misidentify-some-bins.md @@ -0,0 +1,50 @@ +--- +title: 'Una regex de Elo obsoleta nos hace identificar erróneamente algunos BINs' +id: 45vx88VCQ0yZynkVxGqSq8 +status: PUBLISHED +createdAt: 2024-04-10T17:25:57.376Z +updatedAt: 2024-04-10T17:25:58.309Z +publishedAt: 2024-04-10T17:25:58.309Z +firstPublishedAt: 2024-04-10T17:25:58.309Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: una-regex-de-elo-obsoleta-nos-hace-identificar-erroneamente-algunos-bins +locale: es +kiStatus: Backlog +internalReference: 1015043 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Algunos BIN no se identifican correctamente en la caja. La marca de la tarjeta se determina mediante una regex que podría quedar obsoleta, dando lugar a marcas de tarjeta no identificadas o mal identificadas. + + + +## Simulación + + + +1. Configure dos Condiciones de Pago una para Elo +2. Añade un artículo al azar a tu carrito en la tienda y elige pagarlo con Tarjeta de Crédito +3. Rellena el número de tarjeta con el BIN de Elo 65057000 y complétalo con números aleatorios +4. Rellena el resto de la información de la tarjeta con datos falsos +5. Como no se ha podido identificar la tarjeta, la caja pedirá confirmar el número de tarjeta y la marca de la tarjeta ya puede estar seleccionada como otra marca de tarjeta + + + +## Workaround + + + +El usuario debe cambiar la marca de tarjeta seleccionada en la caja haciendo clic en la marca correcta. + + + + diff --git a/docs/known-issues/es/outdated-indexed-information-when-performing-2-product-changes-in-a-row.md b/docs/known-issues/es/outdated-indexed-information-when-performing-2-product-changes-in-a-row.md new file mode 100644 index 000000000..62d1ef073 --- /dev/null +++ b/docs/known-issues/es/outdated-indexed-information-when-performing-2-product-changes-in-a-row.md @@ -0,0 +1,52 @@ +--- +title: 'Información indexada desactualizada al realizar 2 cambios de producto seguidos.' +id: 66aX8MktRogeUD9bbTo0vF +status: PUBLISHED +createdAt: 2023-09-26T14:44:57.146Z +updatedAt: 2023-09-26T14:44:57.895Z +publishedAt: 2023-09-26T14:44:57.895Z +firstPublishedAt: 2023-09-26T14:44:57.895Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: informacion-indexada-desactualizada-al-realizar-2-cambios-de-producto-seguidos +locale: es +kiStatus: No Fix +internalReference: 907428 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Para las tiendas que utilizan el motor de búsqueda heredado, si se realizan dos cambios en los datos de un producto en una sucesión rápida (es decir, has desactivado un producto y lo has reactivado justo después), y el último cambio devuelve la información del producto a lo que era justo antes, el estado de dicho artículo puede quedarse atascado en el primer cambio, ya que este último no se reconoce correctamente. + +Este problema no ocurre en las tiendas que utilizan la aplicación de búsqueda inteligente. + + +## + +## Simulación + + +1 - Obtenga un artículo activo en su tienda y desactívelo. +2 - Justo después (< 5min), reactívalo. +3 - Pasados unos minutos, comprueba tu producto: no se mostrará en la tienda, a pesar de estar configurado para ello. (en otras palabras, se quedó "atascado" en ese estado intermedio). + + + +## Workaround + + +1 - Reindexe dichos productos después de 5+ min de experimentar el problema. +2 - Utilice el motor de búsqueda inteligente, que no se enfrenta a este problema en absoluto. +3 - Evite realizar más de dos cambios seguidos en un producto, ya que el último cambio revierte el anterior. + + + + + diff --git a/docs/known-issues/es/outdated-mastercard-debit-regex-is-causing-us-to-misidentify-some-bins.md b/docs/known-issues/es/outdated-mastercard-debit-regex-is-causing-us-to-misidentify-some-bins.md index 0948754de..b37832673 100644 --- a/docs/known-issues/es/outdated-mastercard-debit-regex-is-causing-us-to-misidentify-some-bins.md +++ b/docs/known-issues/es/outdated-mastercard-debit-regex-is-causing-us-to-misidentify-some-bins.md @@ -1,16 +1,16 @@ --- -title: 'La regex de Mastercard no está actualizada, lo que hace que identifiquemos mal algunos BINs' +title: 'La regex obsoleta de Mastercard Debit está provocando que identifiquemos erróneamente algunos BIN.' id: 5gx4dSY2P5gGE0JI661hGL status: PUBLISHED createdAt: 2022-08-20T00:03:11.640Z -updatedAt: 2022-11-25T22:04:24.418Z -publishedAt: 2022-11-25T22:04:24.418Z +updatedAt: 2024-04-02T19:13:02.839Z +publishedAt: 2024-04-02T19:13:02.839Z firstPublishedAt: 2022-08-20T00:03:12.490Z contentType: knownIssue productTeam: Payments author: 2mXZkbi0oi061KicTExNjo tag: Payments -slug: la-regex-de-mastercard-no-esta-actualizada-lo-que-hace-que-identifiquemos-mal-algunos-bins +slug: la-regex-obsoleta-de-mastercard-debit-esta-provocando-que-identifiquemos-erroneamente-algunos-bin locale: es kiStatus: Backlog internalReference: 642136 @@ -23,7 +23,7 @@ internalReference: 642136 -Algunos BINs no están siendo identificados correctamente en la caja. La marca de la tarjeta está determinada por una regex que eventualmente puede estar desactualizada, causando que la marca de la tarjeta no sea identificada o sea identificada erróneamente. +Algunos códigos BIN no se identifican correctamente en la caja. La marca de la tarjeta se determina mediante una regex que puede quedar obsoleta, provocando que la marca de la tarjeta no se identifique o se identifique erróneamente. @@ -31,16 +31,19 @@ Algunos BINs no están siendo identificados correctamente en la caja. La marca d -1. Configure dos condiciones de pago, una para Mastercard Débito +1. Configure dos Condiciones de Pago una para Mastercard Débito 2. Añade un artículo al azar al carrito en la tienda y elige pagarlo con tarjeta de débito 3. Rellena el número de tarjeta con el BIN 551898 de Mastercard Débito y complétalo con números aleatorios -4. Rellena el resto de la información de la tarjeta con datos falsos -5. Como la tarjeta no ha podido ser identificada, la caja pedirá que se confirme el número de tarjeta y la marca de la tarjeta puede ser ya seleccionada como otra marca de tarjeta +4. Rellena el resto de información de la tarjeta con datos falsos +5. Como no se ha podido identificar la tarjeta, la caja pedirá que se confirme el número de tarjeta y la marca de la tarjeta ya puede estar seleccionada como otra marca de tarjeta ## Workaround -No hay ninguna solución. +No hay solución. + + + diff --git a/docs/known-issues/es/outdated-url-on-the-update-binding-ui.md b/docs/known-issues/es/outdated-url-on-the-update-binding-ui.md new file mode 100644 index 000000000..928a7dcad --- /dev/null +++ b/docs/known-issues/es/outdated-url-on-the-update-binding-ui.md @@ -0,0 +1,53 @@ +--- +title: 'URL obsoleta en la interfaz de usuario de actualización de enlaces' +id: 7bgh2LIJTFovgoz0TaBr5B +status: PUBLISHED +createdAt: 2023-08-30T20:04:23.301Z +updatedAt: 2023-08-30T20:04:23.905Z +publishedAt: 2023-08-30T20:04:23.905Z +firstPublishedAt: 2023-08-30T20:04:23.905Z +contentType: knownIssue +productTeam: Portal +author: 2mXZkbi0oi061KicTExNjo +tag: Portal +slug: url-obsoleta-en-la-interfaz-de-usuario-de-actualizacion-de-enlaces +locale: es +kiStatus: Backlog +internalReference: 890791 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Cuando el comerciante es la actualización de una licitación de la interfaz de usuario es como sigue: + ![](https://vtexhelp.zendesk.com/attachments/token/UfffIyuM7K7isQMiPnAqRvSiW/?name=image.png) + +Al intentar ir al enlace del gestor de licencias, se les redirige a una página de SWW. + + +## + +## Simulación + + + +1. Ir a la configuración de CMS (.../admin/a) +2. Seleccione un sitio web y haga clic en actualizar vinculante +3. Haga clic en el enlace Administrador de licencias +4. Compruebe que aparece un SWW de error. + + + +## Workaround + + +Utilice directamente la url: (.../admin/account/stores/) + + + + + diff --git a/docs/known-issues/es/pageview-is-triggered-twice-when-accessing-my-account.md b/docs/known-issues/es/pageview-is-triggered-twice-when-accessing-my-account.md new file mode 100644 index 000000000..214b8db12 --- /dev/null +++ b/docs/known-issues/es/pageview-is-triggered-twice-when-accessing-my-account.md @@ -0,0 +1,47 @@ +--- +title: 'pageView se activa dos veces al acceder a Mi Cuenta' +id: 2jV0cIVxNUhb170tBgBQo6 +status: PUBLISHED +createdAt: 2023-07-03T16:33:09.076Z +updatedAt: 2023-07-03T16:33:09.652Z +publishedAt: 2023-07-03T16:33:09.652Z +firstPublishedAt: 2023-07-03T16:33:09.652Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: pageview-se-activa-dos-veces-al-acceder-a-mi-cuenta +locale: es +kiStatus: Backlog +internalReference: 854480 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Al acceder a Mi Cuenta, el evento pageView se dispara dos veces, duplicando los datos en Analytics. + + +## + +## Simulación + + + +- Configure la aplicación Google Tag Manager, +- Acceda a Mi Cuenta; +- Abra las Herramientas de Desarrollador del navegador y escriba "dataLayer" en la Consola; habrá dos eventos pageView. + + + +## Workaround + + +N/A + + + diff --git a/docs/known-issues/es/pageview-triggers-on-g4a-are-being-duplicated-in-custom-search-pages.md b/docs/known-issues/es/pageview-triggers-on-g4a-are-being-duplicated-in-custom-search-pages.md new file mode 100644 index 000000000..a286b3b87 --- /dev/null +++ b/docs/known-issues/es/pageview-triggers-on-g4a-are-being-duplicated-in-custom-search-pages.md @@ -0,0 +1,63 @@ +--- +title: 'Los activadores de páginas en G4A se duplican en las páginas de búsqueda personalizadas.' +id: 4hIwZ2v9bbyyZXrxoDglyx +status: PUBLISHED +createdAt: 2023-11-08T13:35:27.802Z +updatedAt: 2024-02-19T18:43:16.271Z +publishedAt: 2024-02-19T18:43:16.271Z +firstPublishedAt: 2023-11-08T13:35:28.390Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: los-activadores-de-paginas-en-g4a-se-duplican-en-las-paginas-de-busqueda-personalizadas +locale: es +kiStatus: Backlog +internalReference: 888042 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +El evento pageView se muestra duplicado en dataLayer cuando en las páginas de búsqueda personalizada + + +## + +## Simulación + + + +- Vaya a cualquier página de búsqueda personalizada +- Abre la consola de tu navegador +- Escribe dataLayer y comprueba el evento pageView + +El comportamiento esperado es el evento duplicado + + +## + +## Workaround + + +N/A + + +## **Notas Internas** + +También encontré algo curioso en la página del departamento con pageView y page_view + +https://storetheme.vtex.com/apparel---accessories/ + + ![](https://vtexhelp.zendesk.com/attachments/token/dXFuDY5Q9XhZ7hgIvA8m8ugJ3/?name=image.png) + +Pero, este problema específico es replicable en + +https://www.dzarm.com.br/outlet + + ![](https://vtexhelp.zendesk.com/attachments/token/EVakZYSBKtcrCQoNXBe92uAzQ/?name=image.png) + diff --git a/docs/known-issues/es/pagination-links-on-search-results-not-working-on-giftlist-pages.md b/docs/known-issues/es/pagination-links-on-search-results-not-working-on-giftlist-pages.md index 8d353ad8b..c50328f49 100644 --- a/docs/known-issues/es/pagination-links-on-search-results-not-working-on-giftlist-pages.md +++ b/docs/known-issues/es/pagination-links-on-search-results-not-working-on-giftlist-pages.md @@ -3,8 +3,8 @@ title: 'Los enlaces de paginación en los resultados de la búsqueda no funciona id: 1w6h5MwZthKMM8rvqXZtQi status: PUBLISHED createdAt: 2022-11-02T14:01:35.650Z -updatedAt: 2022-11-25T21:41:59.731Z -publishedAt: 2022-11-25T21:41:59.731Z +updatedAt: 2024-02-16T20:26:50.585Z +publishedAt: 2024-02-16T20:26:50.585Z firstPublishedAt: 2022-11-02T14:01:36.502Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: los-enlaces-de-paginacion-en-los-resultados-de-la-busqueda-no-funcionan-en-las-paginas-de-la-lista-de-regalos locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 481330 --- diff --git a/docs/known-issues/es/pagination-on-searchpage-doesnt-reset-when-changing-search-context.md b/docs/known-issues/es/pagination-on-searchpage-doesnt-reset-when-changing-search-context.md new file mode 100644 index 000000000..950ea64fc --- /dev/null +++ b/docs/known-issues/es/pagination-on-searchpage-doesnt-reset-when-changing-search-context.md @@ -0,0 +1,53 @@ +--- +title: 'La paginación en la página de búsqueda no se reinicia al cambiar el contexto de búsqueda' +id: 2lNL95NDZvO8NqxhJDrA6G +status: PUBLISHED +createdAt: 2023-07-06T19:54:29.289Z +updatedAt: 2023-07-06T19:58:59.059Z +publishedAt: 2023-07-06T19:58:59.059Z +firstPublishedAt: 2023-07-06T19:54:29.968Z +contentType: knownIssue +productTeam: FastStore +author: 2mXZkbi0oi061KicTExNjo +tag: FastStore +slug: la-paginacion-en-la-pagina-de-busqueda-no-se-reinicia-al-cambiar-el-contexto-de-busqueda +locale: es +kiStatus: Scheduled +internalReference: 857392 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Mientras navegamos por una determinada página de un PLP, realizamos una búsqueda para mostrar más resultados, y cambiamos el contexto para navegar por un departamento diferente, el parámetro de paginación se mantendrá y el resultado de la búsqueda comenzará en la nueva categoría en la misma página en la que estábamos anteriormente. + + +## + +## Simulación + + + +Siguiendo los pasos: + + +- Vaya a: https://starter.vtex.app/computer---software +- Haga clic en Cargar más productos (el parámetro de página en su URL va a cambiar) +- Haga clic en un departamento diferente (por ejemplo Tecnología) +- Compruebe que la página de tecnología se iniciará con la paginación que estaba anteriormente + + + +## Workaround + + +No hay ninguna solución disponible. + + + + + diff --git a/docs/known-issues/es/pasting-postal-code-in-shipping-preview-cart-sometimes-returns-null-api-result.md b/docs/known-issues/es/pasting-postal-code-in-shipping-preview-cart-sometimes-returns-null-api-result.md index e2e2b127c..8b9307940 100644 --- a/docs/known-issues/es/pasting-postal-code-in-shipping-preview-cart-sometimes-returns-null-api-result.md +++ b/docs/known-issues/es/pasting-postal-code-in-shipping-preview-cart-sometimes-returns-null-api-result.md @@ -1,16 +1,16 @@ --- -title: 'Al pegar el código postal en el carrito de la vista previa del envío, a veces se obtiene un resultado nulo de la API' +title: 'Al pegar el código postal en la vista previa del envío, a veces el resultado de la API es nulo.' id: 5Lq32htqC7M9xiqajfn7y7 status: PUBLISHED createdAt: 2022-06-01T15:30:08.776Z -updatedAt: 2022-11-25T21:53:05.306Z -publishedAt: 2022-11-25T21:53:05.306Z +updatedAt: 2024-05-21T13:03:32.812Z +publishedAt: 2024-05-21T13:03:32.812Z firstPublishedAt: 2022-06-01T15:30:09.241Z contentType: knownIssue productTeam: Checkout author: 2mXZkbi0oi061KicTExNjo tag: Checkout -slug: al-pegar-el-codigo-postal-en-el-carrito-de-la-vista-previa-del-envio-a-veces-se-obtiene-un-resultado-nulo-de-la-api +slug: al-pegar-el-codigo-postal-en-la-vista-previa-del-envio-a-veces-el-resultado-de-la-api-es-nulo locale: es kiStatus: Backlog internalReference: 481878 @@ -23,16 +23,22 @@ internalReference: 481878 -Después de introducir el código postal una vez en la vista previa del envío y elegir pegar el código postal de nuevo, a veces ocurre que se hace una petición nula a la API de código postal. +## Simulación -## Simulación +- Vaya al carrito y añada un código postal; +- Haga clic para cambiarlo y pegue otro código postal (o incluso el mismo); +- Ir al paso de envío, y la dirección puede estar incompleta. ## Workaround +El usuario tendrá que hacer clic en el botón "Calcular" o pulsar la tecla intro, en algunos casos escribiendo el código postal sin insertarlo. + + + diff --git a/docs/known-issues/es/payment-conditions-set-to-process-transactions-in-installments-other-than-1x-are-processing-transactions-as-prepaid-in-full.md b/docs/known-issues/es/payment-conditions-set-to-process-transactions-in-installments-other-than-1x-are-processing-transactions-as-prepaid-in-full.md new file mode 100644 index 000000000..76cba7845 --- /dev/null +++ b/docs/known-issues/es/payment-conditions-set-to-process-transactions-in-installments-other-than-1x-are-processing-transactions-as-prepaid-in-full.md @@ -0,0 +1,49 @@ +--- +title: 'Condiciones de pago establecidas para procesar transacciones a plazos distintas de 1x están procesando transacciones como prepagadas en su totalidad' +id: 2z9cDiCAovzKVFZO7RSqOD +status: PUBLISHED +createdAt: 2024-05-09T18:47:33.319Z +updatedAt: 2024-05-09T18:47:34.221Z +publishedAt: 2024-05-09T18:47:34.221Z +firstPublishedAt: 2024-05-09T18:47:34.221Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: condiciones-de-pago-establecidas-para-procesar-transacciones-a-plazos-distintas-de-1x-estan-procesando-transacciones-como-prepagadas-en-su-totalidad +locale: es +kiStatus: Backlog +internalReference: 1030652 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Las condiciones de pago configuradas para procesar transacciones en un número de plazos distinto de 1x están pudiendo procesar pagos en 1x. El problema solo se produce en los pagos en los que el usuario ha optado por el prepago total. + + +## + +## Simulación + + + +1. Establezca 3 condiciones de pago para tarjetas de crédito de cualquier marca: Condición de Pago A - con cuota en 1x, Condición de Pago B - con cuota en 2x, y Condición de Pago C - con cuota en 3x. +2. Vaya a la página de Pago añadiendo cualquier artículo al carrito y proceda a la pantalla de pago. Elija pagar con tarjeta de crédito en 1x y complete la compra. +3. Vaya al administrador y abra la transacción recién creada, haga clic en el botón "+ Información", y observe que el campo `AvailableRules` contendrá una lista con todos los IDs de Condiciones de Pago, Condición de Pago A, Condición de Pago B, y Condición de Pago C, como capaces de procesar la transacción en cuestión. + + + +## Workaround + + +s posible establecer la Condición de Pago 1x como predeterminada, de forma que cuando haya un empate entre todas las Condiciones de Pago, la pasarela dará prioridad a la regla predeterminada. + + + + + diff --git a/docs/known-issues/es/payment-method-from-marketplace-matches-with-swl-when-using-identical-typesids.md b/docs/known-issues/es/payment-method-from-marketplace-matches-with-swl-when-using-identical-typesids.md index 79fbaa042..3285f1ab3 100644 --- a/docs/known-issues/es/payment-method-from-marketplace-matches-with-swl-when-using-identical-typesids.md +++ b/docs/known-issues/es/payment-method-from-marketplace-matches-with-swl-when-using-identical-typesids.md @@ -3,8 +3,8 @@ title: 'El método de pago de Marketplace coincide con el de SWL cuando se utili id: 4AHyl5z7ySagx6Myx0KqM7 status: PUBLISHED createdAt: 2022-03-15T22:06:35.540Z -updatedAt: 2022-11-25T22:12:10.257Z -publishedAt: 2022-11-25T22:12:10.257Z +updatedAt: 2024-02-16T20:29:19.824Z +publishedAt: 2024-02-16T20:29:19.824Z firstPublishedAt: 2022-03-15T22:06:36.030Z contentType: knownIssue productTeam: Pricing & Promotions @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Pricing & Promotions slug: el-metodo-de-pago-de-marketplace-coincide-con-el-de-swl-cuando-se-utilizan-tipos-identicosids locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 402140 --- diff --git a/docs/known-issues/es/payment-methods-displayed-at-checkout-differ-from-active-payment-conditions.md b/docs/known-issues/es/payment-methods-displayed-at-checkout-differ-from-active-payment-conditions.md index 611cd41f6..bd85b45d9 100644 --- a/docs/known-issues/es/payment-methods-displayed-at-checkout-differ-from-active-payment-conditions.md +++ b/docs/known-issues/es/payment-methods-displayed-at-checkout-differ-from-active-payment-conditions.md @@ -3,8 +3,8 @@ title: 'Los métodos de pago mostrados en la caja difieren de las condiciones de id: 1cpVNspn5G6je4EZKzvCF9 status: PUBLISHED createdAt: 2022-09-27T16:32:55.806Z -updatedAt: 2023-04-10T15:14:18.718Z -publishedAt: 2023-04-10T15:14:18.718Z +updatedAt: 2024-06-07T21:23:28.431Z +publishedAt: 2024-06-07T21:23:28.431Z firstPublishedAt: 2023-04-10T15:11:01.389Z contentType: knownIssue productTeam: Payments @@ -36,8 +36,14 @@ Se trata de un problema intermitente y no se sabe cómo reproducir este comporta ## Simulación +N/A + + ## Workaround +1. Guardando de nuevo la regla. +2. Reindexar todos los sistemas de pago en la caja a través de la API. + diff --git a/docs/known-issues/es/payment-terms-changes-not-applied-in-the-b2b-checkout-settings.md b/docs/known-issues/es/payment-terms-changes-not-applied-in-the-b2b-checkout-settings.md new file mode 100644 index 000000000..da6953427 --- /dev/null +++ b/docs/known-issues/es/payment-terms-changes-not-applied-in-the-b2b-checkout-settings.md @@ -0,0 +1,66 @@ +--- +title: 'Los cambios en las condiciones de pago no se aplican en la configuración del pago B2B' +id: 12PfZx6O0MIUSIFdpQdUdI +status: PUBLISHED +createdAt: 2024-04-18T19:07:22.743Z +updatedAt: 2024-07-25T21:47:29.442Z +publishedAt: 2024-07-25T21:47:29.442Z +firstPublishedAt: 2024-04-18T19:07:23.644Z +contentType: knownIssue +productTeam: B2B +author: 2mXZkbi0oi061KicTExNjo +tag: B2B +slug: los-cambios-en-las-condiciones-de-pago-no-se-aplican-en-la-configuracion-del-pago-b2b +locale: es +kiStatus: Fixed +internalReference: 1019548 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +La actualización de las condiciones de pago en la interfaz de usuario de detalles de la organización para una organización no se aplica a la configuración de pago B2B. + +Este comportamiento se debe a que la actualización solo se produce para la organización, pero la configuración de pago B2B utiliza información del centro de costes, que no se actualiza en la interfaz de detalles de la organización. + + + +## Simulación + + + +- Cree una organización; +- En la interfaz de usuario de detalles de la organización, actualice las condiciones de pago; +- Acceda al sitio web, monte un carrito y acceda a la caja; las Condiciones de pago seguirán siendo las mismas. + + + +## Workaround + + + +- Acceda a GraphQL IDE y seleccione vtex.b2b-organizations-graphql; +- Utilice la siguiente consulta para obtener los detalles del centro de costes: + + { getCostCenterById (id: "introduzca aquí el id del centro de costes"){ name addresses{ addressId addressType addressQuery postalCode country receiverName city state street number complement neighborhood geoCoordinates reference } phoneNumber businessDocument customFields{ name type value dropdownValues{ value label } useOnRegistration } stateRegistration paymentTerms{ id name } }} + +- Utilice la siguiente consulta para obtener las condiciones de pago de la organización: + + { getOrganizationById(id: "introduzca aquí el id de la organización"){ paymentTerms{ id name } }} + + + +- Enviar una mutación para actualizar el centro de coste, añadiendo las condiciones de pago de la organización a la respuesta del centro de coste: + + mutation updateCostCenter($id: ID!, $input: CostCenterInput!) { updateCostCenter( id: $id input: $input ){ id status }}{ "id": "", "input": { "nombre": "", "addresses": [{"addressId": "", "addressType": "", "addressQuery": "", "postalCode": "", "country": "", "receiverName": "", "city": "", "state": "", "street": "", "número": "", "complemento": null, "barrio": "", "geoCoordinates": [], "reference": null } ], "phoneNumber": "", "businessDocument": "", "customFields": [], "stateRegistration": "", "paymentTerms": [{ "id": "", "name": "" }, { "id": "", "name": "" }] }} + + + + + + + diff --git a/docs/known-issues/es/payment-terms-configured-in-b2b-settings-is-not-assigned-after-approving-organizations.md b/docs/known-issues/es/payment-terms-configured-in-b2b-settings-is-not-assigned-after-approving-organizations.md new file mode 100644 index 000000000..93ac8ea6e --- /dev/null +++ b/docs/known-issues/es/payment-terms-configured-in-b2b-settings-is-not-assigned-after-approving-organizations.md @@ -0,0 +1,51 @@ +--- +title: 'Las condiciones de pago configuradas en Configuración B2B no se asignan tras aprobar Organizaciones' +id: 7pUMnYPWPHlhPzlWwTtWsL +status: PUBLISHED +createdAt: 2024-02-26T22:29:03.516Z +updatedAt: 2024-02-26T22:29:04.387Z +publishedAt: 2024-02-26T22:29:04.387Z +firstPublishedAt: 2024-02-26T22:29:04.387Z +contentType: knownIssue +productTeam: B2B +author: 2mXZkbi0oi061KicTExNjo +tag: B2B +slug: las-condiciones-de-pago-configuradas-en-configuracion-b2b-no-se-asignan-tras-aprobar-organizaciones +locale: es +kiStatus: Backlog +internalReference: 989507 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Las condiciones de pago configuradas en los Ajustes de Organizaciones B2B no se guardan en los Detalles de la Organización. + + +## + +## Simulación + + + +- Configure las condiciones de pago por defecto en los Ajustes de Organizaciones B2B; +- Crear una solicitud de organización; +- Apruebe la solicitud de organización; +- Compruebe los detalles de la Organización; no tendrá ninguna condición de pago asignada. + + + +## Workaround + + + +- Asigne las condiciones de pago a la organización a través del administrador; +- Cree un disparador para el esquema de la entidad de la organización. + + + + diff --git a/docs/known-issues/es/paymentsystems-are-not-returned-in-orderform-when-a-cart-price-comes-exclusively-from-manualprice.md b/docs/known-issues/es/paymentsystems-are-not-returned-in-orderform-when-a-cart-price-comes-exclusively-from-manualprice.md new file mode 100644 index 000000000..ef8cdd7b6 --- /dev/null +++ b/docs/known-issues/es/paymentsystems-are-not-returned-in-orderform-when-a-cart-price-comes-exclusively-from-manualprice.md @@ -0,0 +1,49 @@ +--- +title: 'PaymentSystems no se devuelven en orderForm cuando el precio de un carrito proviene exclusivamente de manualPrice' +id: 3KPNFtPgEwshbv6WiGrqOF +status: PUBLISHED +createdAt: 2024-04-30T20:06:52.774Z +updatedAt: 2024-04-30T20:06:53.756Z +publishedAt: 2024-04-30T20:06:53.756Z +firstPublishedAt: 2024-04-30T20:06:53.756Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: paymentsystems-no-se-devuelven-en-orderform-cuando-el-precio-de-un-carrito-proviene-exclusivamente-de-manualprice +locale: es +kiStatus: Backlog +internalReference: 1025321 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Cuando el valor total de un carrito proviene exclusivamente de un precio manual, el `precio` de los artículos y el `precio` de la entrega son `0`, no se ofrecen otros sistemas de pago que la Tarjeta Regalo (si está activa). + + +## + +## Simulación + + + +- Añadir un artículo con precio `0` y seleccionar una opción de entrega con precio `0`. +- Añada un importe de "precio manual" al artículo. +- Procede al paso de pago en la caja y no se devuelve ningún método de pago como disponible + + + +## Workaround + + +No hay ninguna solución conocida aparte de añadir una cantidad al precio del artículo. + + + + + diff --git a/docs/known-issues/es/payout-and-transaction-split-dont-work-in-the-same-order-for-multilevel-omnichannel-inventory.md b/docs/known-issues/es/payout-and-transaction-split-dont-work-in-the-same-order-for-multilevel-omnichannel-inventory.md index 8ae9f1efd..c63f0bb20 100644 --- a/docs/known-issues/es/payout-and-transaction-split-dont-work-in-the-same-order-for-multilevel-omnichannel-inventory.md +++ b/docs/known-issues/es/payout-and-transaction-split-dont-work-in-the-same-order-for-multilevel-omnichannel-inventory.md @@ -3,8 +3,8 @@ title: 'El pago y la división de transacciones no funcionan en el mismo orden p id: 3rFyqzEnSwx2czwdlgDovU status: PUBLISHED createdAt: 2023-03-23T19:03:22.498Z -updatedAt: 2023-03-27T12:27:57.714Z -publishedAt: 2023-03-27T12:27:57.714Z +updatedAt: 2024-02-16T20:25:26.525Z +publishedAt: 2024-02-16T20:25:26.525Z firstPublishedAt: 2023-03-23T19:03:23.526Z contentType: knownIssue productTeam: Checkout @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Checkout slug: el-pago-y-la-division-de-transacciones-no-funcionan-en-el-mismo-orden-para-el-inventario-omnicanal-multinivel locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 777201 --- diff --git a/docs/known-issues/es/paypalplus-does-not-respect-the-minimum-installment-amount.md b/docs/known-issues/es/paypalplus-does-not-respect-the-minimum-installment-amount.md index 03d65715c..7c8632f0f 100644 --- a/docs/known-issues/es/paypalplus-does-not-respect-the-minimum-installment-amount.md +++ b/docs/known-issues/es/paypalplus-does-not-respect-the-minimum-installment-amount.md @@ -3,8 +3,8 @@ title: 'PayPalPlus no respeta el importe mínimo de la cuota' id: 1IGzNPtXaaUsPkaq0qRgfK status: PUBLISHED createdAt: 2022-03-26T23:00:59.044Z -updatedAt: 2022-11-25T22:06:43.067Z -publishedAt: 2022-11-25T22:06:43.067Z +updatedAt: 2024-02-16T20:25:30.693Z +publishedAt: 2024-02-16T20:25:30.693Z firstPublishedAt: 2022-03-26T23:00:59.445Z contentType: knownIssue productTeam: Payments @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Payments slug: paypalplus-no-respeta-el-importe-minimo-de-la-cuota locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 370271 --- diff --git a/docs/known-issues/es/pickup-point-disregarded-based-on-priority.md b/docs/known-issues/es/pickup-point-disregarded-based-on-priority.md index 2cff18222..33f42f896 100644 --- a/docs/known-issues/es/pickup-point-disregarded-based-on-priority.md +++ b/docs/known-issues/es/pickup-point-disregarded-based-on-priority.md @@ -3,8 +3,8 @@ title: 'Puntos de recogida descartados según la prioridad' id: 3bbsm8TELPBa0DpFtnlAGz status: PUBLISHED createdAt: 2021-09-29T14:38:08.930Z -updatedAt: 2022-12-22T20:41:01.800Z -publishedAt: 2022-12-22T20:41:01.800Z +updatedAt: 2024-06-14T16:56:59.120Z +publishedAt: 2024-06-14T16:56:59.120Z firstPublishedAt: 2021-09-29T14:49:34.443Z contentType: knownIssue productTeam: Post-purchase @@ -13,7 +13,7 @@ tag: Logistics slug: puntos-de-recogida-descartados-segun-la-prioridad locale: es kiStatus: Backlog -internalReference: +internalReference: 380545 --- ## Sumario @@ -39,7 +39,7 @@ To simulate the described scenario, at least two shipping policies serving the s 4. See which pickup point has been selected; 5. Check which pickup points were disregarded and note the message displayed. -![KIpontoderetirada ES](https://images.ctfassets.net/alneenqid6w5/6TLSPTSA7E5EG2sevnDYXf/3a5671abaf682e8a0a52e73e5db41896/KIpontoderetirada_ES.png) +![KIpontoderetirada ES](//images.ctfassets.net/alneenqid6w5/6TLSPTSA7E5EG2sevnDYXf/3a5671abaf682e8a0a52e73e5db41896/KIpontoderetirada_ES.png) The pickup point was disregarded because there was another shipping method already named as **SCS Mall**. diff --git a/docs/known-issues/es/pickup-point-modal-doesnt-utilize-geocoordinates-without-a-google-maps-key.md b/docs/known-issues/es/pickup-point-modal-doesnt-utilize-geocoordinates-without-a-google-maps-key.md new file mode 100644 index 000000000..98427ff10 --- /dev/null +++ b/docs/known-issues/es/pickup-point-modal-doesnt-utilize-geocoordinates-without-a-google-maps-key.md @@ -0,0 +1,51 @@ +--- +title: 'El modo de punto de recogida no utiliza las coordenadas geográficas sin una clave de Google Maps.' +id: 5aPNjLlsVVeyGe0Vywt0H9 +status: PUBLISHED +createdAt: 2024-05-29T20:31:46.863Z +updatedAt: 2024-07-03T15:56:30.595Z +publishedAt: 2024-07-03T15:56:30.595Z +firstPublishedAt: 2024-05-29T20:31:47.737Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: el-modo-de-punto-de-recogida-no-utiliza-las-coordenadas-geograficas-sin-una-clave-de-google-maps +locale: es +kiStatus: Backlog +internalReference: 1041462 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Al insertar un código postal en el modal del selector de punto de recogida, se activa una solicitud para obtener los ANS disponibles para esa ubicación. Si la cuenta no tiene una clave de API de Google Maps definida en su configuración de Pago, esta solicitud no incluirá información de geoCoordenadas. Esto puede provocar que no se muestren los puntos de recogida dentro de un rango válido, como aquellos cuyas tablas de carga se basan en polígonos. + + + +## Simulación + + + +1. Utiliza una tienda que no tenga definida una clave API de Google Maps. +2. Configura un punto de recogida, y enlázalo a un transportista cuya tabla de carga esté basada en polígonos. +3. Añade un producto al carrito. +4. En la vista previa del envío, seleccione la opción de recogida e introduzca un código postal que tenga disponibilidad para el punto de recogida que ha creado. +5. 5. Inspeccione la solicitud shippingData generada por esta acción. No contendrá geoCoordenadas. + + + + +## Workaround + + +Establezca una clave de API de Google Maps en la configuración de pago de la tienda. + + + + + diff --git a/docs/known-issues/es/pickup-point-not-visible-for-selection-in-shipping-policy-ui.md b/docs/known-issues/es/pickup-point-not-visible-for-selection-in-shipping-policy-ui.md index 4f166872f..8c57b82d2 100644 --- a/docs/known-issues/es/pickup-point-not-visible-for-selection-in-shipping-policy-ui.md +++ b/docs/known-issues/es/pickup-point-not-visible-for-selection-in-shipping-policy-ui.md @@ -3,7 +3,7 @@ title: 'Pickup point not visible for selection in shipping policy (UI)' id: 84BhCZGoAxxuu1eljw0Uh status: DRAFT createdAt: 2021-12-28T14:52:46.105Z -updatedAt: 2022-01-05T21:09:34.658Z +updatedAt: 2024-02-16T20:27:08.666Z publishedAt: firstPublishedAt: 2021-12-28T22:18:57.306Z contentType: knownIssue @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: slug: pickup-point-not-visible-for-selection-in-shipping-policy-ui locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 449813 --- diff --git a/docs/known-issues/es/pickup-point-tags-continue-to-be-displayed-in-the-shipping-policy-after-deletion.md b/docs/known-issues/es/pickup-point-tags-continue-to-be-displayed-in-the-shipping-policy-after-deletion.md new file mode 100644 index 000000000..d1553f982 --- /dev/null +++ b/docs/known-issues/es/pickup-point-tags-continue-to-be-displayed-in-the-shipping-policy-after-deletion.md @@ -0,0 +1,46 @@ +--- +title: 'Las etiquetas de punto de recogida se siguen mostrando en la política de envíos tras la eliminación.' +id: 2ZcIGeYUud4bQJrAd5MMLb +status: PUBLISHED +createdAt: 2024-04-10T18:52:17.457Z +updatedAt: 2024-04-10T18:52:18.169Z +publishedAt: 2024-04-10T18:52:18.169Z +firstPublishedAt: 2024-04-10T18:52:18.169Z +contentType: knownIssue +productTeam: Logistics +author: 2mXZkbi0oi061KicTExNjo +tag: Logistics +slug: las-etiquetas-de-punto-de-recogida-se-siguen-mostrando-en-la-politica-de-envios-tras-la-eliminacion +locale: es +kiStatus: Backlog +internalReference: 1015158 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Las etiquetas registradas en el punto de recogida están disponibles en un desplegable en las políticas de envío para enlazar el PUP con la Política de Envío, sin embargo cuando alguna de estas etiquetas es eliminada en el PUP, permanecen disponibles en el desplegable dentro de la política de envío. + + +## + +## Simulación + + +Registre una etiqueta en un PUP, compruebe que estará disponible en la política de envíos para vincularla al PUP, luego en el propio PUP elimine la etiqueta y compruebe de nuevo en la política de envíos, la etiqueta seguirá estando ahí. + + + +## Workaround + + +No hay ninguna solución disponible + + + + + diff --git a/docs/known-issues/es/pickup-points-list-cant-be-scrolled-after-searching-addresses-in-map-mode.md b/docs/known-issues/es/pickup-points-list-cant-be-scrolled-after-searching-addresses-in-map-mode.md index 4de8af617..cb7422252 100644 --- a/docs/known-issues/es/pickup-points-list-cant-be-scrolled-after-searching-addresses-in-map-mode.md +++ b/docs/known-issues/es/pickup-points-list-cant-be-scrolled-after-searching-addresses-in-map-mode.md @@ -3,8 +3,8 @@ title: 'La lista de puntos de recogida no se puede desplazar después de buscar id: 3e0JgNoWSQ0GAw8kurGrIR status: PUBLISHED createdAt: 2022-08-11T18:35:48.300Z -updatedAt: 2022-11-25T21:50:52.987Z -publishedAt: 2022-11-25T21:50:52.987Z +updatedAt: 2024-07-01T18:48:32.968Z +publishedAt: 2024-07-01T18:48:32.968Z firstPublishedAt: 2022-08-11T18:35:48.775Z contentType: knownIssue productTeam: Checkout @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Checkout slug: la-lista-de-puntos-de-recogida-no-se-puede-desplazar-despues-de-buscar-direcciones-en-el-modo-mapa locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 624646 --- diff --git a/docs/known-issues/es/pickup-points-not-indexed-in-master-data.md b/docs/known-issues/es/pickup-points-not-indexed-in-master-data.md new file mode 100644 index 000000000..7cde89048 --- /dev/null +++ b/docs/known-issues/es/pickup-points-not-indexed-in-master-data.md @@ -0,0 +1,50 @@ +--- +title: 'Puntos de recogida no indexados en los datos maestros' +id: 6OHjbM6GXBEvgepaod3AyT +status: PUBLISHED +createdAt: 2023-12-14T22:29:26.240Z +updatedAt: 2024-04-30T12:56:14.390Z +publishedAt: 2024-04-30T12:56:14.390Z +firstPublishedAt: 2023-12-14T22:29:26.972Z +contentType: knownIssue +productTeam: Storage +author: 2mXZkbi0oi061KicTExNjo +tag: Storage +slug: puntos-de-recogida-no-indexados-en-los-datos-maestros +locale: es +kiStatus: Fixed +internalReference: 530824 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Actualmente, el sistema logístico utiliza MasterData para almacenar la información de los Puntos de Recogida. Como resultado, podemos tener problemas para indexar esta entidad interna cuando se utiliza la ruta de búsqueda. Esto puede dar lugar a información obsoleta, como por ejemplo: + +- Borrado realizado en Logística que no se refleja en el listado; +- Punto de Recogida activado/inactivado en Logística pero que sigue volviendo con el estado anterior; +- Cambios de coordenadas que no se reflejan; +- Y otros. + + +## + +## Simulación + + +No hay forma fiable de reproducir este problema. + + + +## Workaround + + +El equipo de VTEX debe comprobar los datos y, en su caso, volver a indexarlos para que se actualicen. + + + + diff --git a/docs/known-issues/es/pickup-points-starting-with-the-same-id-pattern-show-product-available.md b/docs/known-issues/es/pickup-points-starting-with-the-same-id-pattern-show-product-available.md new file mode 100644 index 000000000..eece6e37a --- /dev/null +++ b/docs/known-issues/es/pickup-points-starting-with-the-same-id-pattern-show-product-available.md @@ -0,0 +1,49 @@ +--- +title: 'Los puntos de recogida que comienzan con el mismo patrón de identificación muestran el producto disponible' +id: 1iCnOFHyKNTLvY20VS58HP +status: PUBLISHED +createdAt: 2024-01-10T16:01:39.766Z +updatedAt: 2024-01-10T16:01:40.403Z +publishedAt: 2024-01-10T16:01:40.403Z +firstPublishedAt: 2024-01-10T16:01:40.403Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: los-puntos-de-recogida-que-comienzan-con-el-mismo-patron-de-identificacion-muestran-el-producto-disponible +locale: es +kiStatus: Backlog +internalReference: 964036 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Cuando los dos puntos de recogida con IDs comienzan con el mismo patrón, la UI de caja los valida como la misma tienda, mostrando un producto disponible. + + +## + +## Simulación + + + +- Registre dos puntos de recogida: uno con ID 8 y otro con ID 835; +- Asócielos con diferentes estrategias de envío, donde sólo uno de los puntos de recogida debe tener un producto disponible; +- Montar un carrito y seleccionar el punto de recogida donde el producto no debería estar disponible; +- El producto aparecerá como disponible. + + + +## Workaround + + +NO DISPONIBLE + + + + diff --git a/docs/known-issues/es/pickuppoint-and-schedule-delivery-in-the-same-cart-are-not-working-correctly.md b/docs/known-issues/es/pickuppoint-and-schedule-delivery-in-the-same-cart-are-not-working-correctly.md new file mode 100644 index 000000000..e70cd577b --- /dev/null +++ b/docs/known-issues/es/pickuppoint-and-schedule-delivery-in-the-same-cart-are-not-working-correctly.md @@ -0,0 +1,49 @@ +--- +title: 'El punto de recogida y la entrega programada en el mismo carro no funcionan correctamente' +id: 6ZCy8a4K6655BANe2yvz6e +status: PUBLISHED +createdAt: 2023-06-16T21:14:13.927Z +updatedAt: 2023-06-16T21:14:14.834Z +publishedAt: 2023-06-16T21:14:14.834Z +firstPublishedAt: 2023-06-16T21:14:14.834Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: el-punto-de-recogida-y-la-entrega-programada-en-el-mismo-carro-no-funcionan-correctamente +locale: es +kiStatus: Backlog +internalReference: 482256 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +La interfaz de usuario no funciona correctamente en un carrito con más de un artículo con una división de entrega en la que uno de los artículos está disponible para recogida y los otros sólo para entrega programada. + +La fecha para elegir los artículos de recogida se establece sin problemas. Pero las fechas para la entrega programada no se comportan como se espera. + + + +## Simulación + + + +- Montar un carro con al menos dos artículos donde uno de los artículos está disponible para recogida y los otros sólo para entrega programada; +- En el paso de envío, seleccione Recoger en tienda y seleccione una ventana de entrega ; +- Intente seleccionar una ventana de entrega para la entrega programada. + + + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/es/placing-postal-code-in-the-shipping-preview-of-the-cart-is-duplicating-address-options-for-recurring-customers.md b/docs/known-issues/es/placing-postal-code-in-the-shipping-preview-of-the-cart-is-duplicating-address-options-for-recurring-customers.md new file mode 100644 index 000000000..9f51fa893 --- /dev/null +++ b/docs/known-issues/es/placing-postal-code-in-the-shipping-preview-of-the-cart-is-duplicating-address-options-for-recurring-customers.md @@ -0,0 +1,60 @@ +--- +title: 'Al colocar el código postal en la vista previa de envío del carro, se duplican las opciones de dirección para los clientes recurrentes.' +id: 4J8TMlhGmMtnHKXGES4qie +status: PUBLISHED +createdAt: 2023-12-20T21:36:52.612Z +updatedAt: 2023-12-20T21:36:53.238Z +publishedAt: 2023-12-20T21:36:53.238Z +firstPublishedAt: 2023-12-20T21:36:53.238Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: al-colocar-el-codigo-postal-en-la-vista-previa-de-envio-del-carro-se-duplican-las-opciones-de-direccion-para-los-clientes-recurrentes +locale: es +kiStatus: Backlog +internalReference: 956338 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Tenemos algunos problemas a la hora de colocar los códigos postales en el módulo **Previsualización de envíos** del carrito, algunos de ellos se describen en estos KIs: + + +- Ref. 1: [KI] Al pegar el código postal en el carrito de vista previa de envío a veces se devuelve un resultado nulo de la API +- Ref. 2: [KI] El campo de entrada de código postal de la vista previa de envío no está oculto + +En este caso, lo que ocurre es que para los clientes que ya tienen direcciones registradas en su perfil (compradores recurrentes), al colocar un código postal en la Vista previa de envío ya utilizado en una compra anterior, en la API se está colocando una opción de dirección de entrega adicional (`shippingData.availableAddresses`), al avanzar por los pasos del Checkout y llegar a la selección de dirección (`/checkout/#/shipping`), resulta que en lugar de seleccionar la dirección correspondiente a dicho código postal, se abre una nueva opción de selección incompleta, y en algunos casos oculta, obligando al cliente a seleccionar una de la lista o complementar la "nueva" para llegar al siguiente paso. + + +## + +## Simulación + + + +1. Utilizar un usuario que ya ha realizado algunas compras y cuyo perfil tiene alguna dirección de entrega. +2. Añade algunos artículos al carrito y luego pasa por caja. +3. 3. En el carrito utilice la vista previa de envío para colocar un código postal de uno en su perfil. + 1. Intente revisar el `orderForm`, y busque el `shippingData.availableAddresses`. + 2. La dirección en su perfil aparecerá con un detalle clave, la dirección ya tiene el número de la calle (`shippingData.availableAddresses.[].number`) + 3. La nueva opción en el array que genera el problema no tiene el `number`, lo que la convierte en una opción de dirección incompleta. +4. Prueba a ir al paso de envío del checkout (`/checkout/#/shipping`) y verás que no puedes pasar al paso de pago si no completas la dirección seleccionada, o seleccionas otra de las opciones. + + + +## Workaround + + +En el paso de envío del checkout, intente seleccionar la dirección deseada (fuerce la selección de una de las anteriores del cliente). + + + + + + diff --git a/docs/known-issues/es/portal-doesnt-delete-cookies-when-client-logout-at-checkout.md b/docs/known-issues/es/portal-doesnt-delete-cookies-when-client-logout-at-checkout.md index af3dfba8a..01f763d59 100644 --- a/docs/known-issues/es/portal-doesnt-delete-cookies-when-client-logout-at-checkout.md +++ b/docs/known-issues/es/portal-doesnt-delete-cookies-when-client-logout-at-checkout.md @@ -3,8 +3,8 @@ title: 'El portal no borra las cookies cuando el cliente cierra la sesión al fi id: 5GPBW2TBOUzJkw5u47KC5z status: PUBLISHED createdAt: 2022-03-16T16:13:44.658Z -updatedAt: 2022-11-25T22:10:31.240Z -publishedAt: 2022-11-25T22:10:31.240Z +updatedAt: 2024-04-26T18:05:09.421Z +publishedAt: 2024-04-26T18:05:09.421Z firstPublishedAt: 2022-03-16T16:13:45.038Z contentType: knownIssue productTeam: Portal @@ -25,27 +25,32 @@ internalReference: 417322 En la caja de una tienda, tenemos una opción para cerrar la sesión. -Desgraciadamente, la petición realizada a la aplicación del portal, no está borrando las cookies del usuario, permaneciendo en el OrderForm con el email ID de este cliente, por lo que el cliente no puede cerrar la sesión utilizando esta opción +Desafortunadamente, la petición realizada a la aplicación del portal, no está borrando las cookies del usuario, permaneciendo en el OrderForm con el email ID de este cliente, por lo que el cliente no puede cerrar la sesión usando esta opción +## ## Simulación 1. Vaya a `.myvtex.com` e inicie sesión desde Mi Cuenta utilizando el correo electrónico y el código; -2. 2. Una vez que hayas entrado, haz una cesta y ve a la caja; +2. 2. Una vez que haya iniciado sesión, haga una cesta y vaya a la caja; -3. Completa el paso de Perfil y ve a Envío, luego intenta cerrar la sesión desde el enlace "No soy yo, termina la sesión". +3. Completa el paso Perfil y ve a Envíos, luego intenta cerrar sesión desde el enlace "No soy yo, finalizar sesión". -El checkout realiza la petición normalmente, haciendo la petición junto con el `orderFormId`. +Checkout realiza la petición normalmente, haciendo la petición junto con el `orderFormId`. -Sin embargo, la aplicación del portal no está borrando la cookie de este usuario y por lo tanto devuelve el mismo usuario, con esto el correo electrónico se mantiene en el orderForm y en consecuencia, no se cierra la sesión. +Sin embargo, Portal Application no está borrando la cookie de este usuario y por lo tanto devolviendo el mismo usuario, con esto el email se mantiene en el orderForm y en consecuencia, no se cierra la sesión. ## Workaround -Cerrar la sesión a través de la página de inicio. +Utilice un JS personalizado para forzar el cierre de sesión + + + + diff --git a/docs/known-issues/es/portal-keeps-utms-after-logging-out-when-using-callcenter-operator.md b/docs/known-issues/es/portal-keeps-utms-after-logging-out-when-using-callcenter-operator.md index e38ae731b..596df85f6 100644 --- a/docs/known-issues/es/portal-keeps-utms-after-logging-out-when-using-callcenter-operator.md +++ b/docs/known-issues/es/portal-keeps-utms-after-logging-out-when-using-callcenter-operator.md @@ -3,8 +3,8 @@ title: "El portal mantiene las UTM's después de cerrar la sesión cuando se uti id: 4dogeU7iMoTXBWwv5DyR8u status: PUBLISHED createdAt: 2022-03-18T19:04:54.519Z -updatedAt: 2022-11-25T22:10:46.942Z -publishedAt: 2022-11-25T22:10:46.942Z +updatedAt: 2024-02-16T20:27:34.500Z +publishedAt: 2024-02-16T20:27:34.500Z firstPublishedAt: 2022-03-18T19:04:55.239Z contentType: knownIssue productTeam: Portal diff --git a/docs/known-issues/es/portal-reloads-all-search-results-when-accessing-the-url-with-pagination-parameter.md b/docs/known-issues/es/portal-reloads-all-search-results-when-accessing-the-url-with-pagination-parameter.md index 0c09808c3..7517350bf 100644 --- a/docs/known-issues/es/portal-reloads-all-search-results-when-accessing-the-url-with-pagination-parameter.md +++ b/docs/known-issues/es/portal-reloads-all-search-results-when-accessing-the-url-with-pagination-parameter.md @@ -3,8 +3,8 @@ title: 'El portal recarga todos los resultados de la búsqueda cuando se accede id: 18Y8yYKByGTzMxyYhk1pdl status: PUBLISHED createdAt: 2022-01-23T02:35:50.182Z -updatedAt: 2022-11-25T22:11:17.525Z -publishedAt: 2022-11-25T22:11:17.525Z +updatedAt: 2024-02-16T20:29:31.154Z +publishedAt: 2024-02-16T20:29:31.154Z firstPublishedAt: 2022-03-16T16:22:55.043Z contentType: knownIssue productTeam: Portal @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Portal slug: el-portal-recarga-todos-los-resultados-de-la-busqueda-cuando-se-accede-a-la-url-con-el-parametro-de-paginacion locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 342378 --- diff --git a/docs/known-issues/es/possible-errors-in-change-orders-notification-in-the-ui-api-and-gateway.md b/docs/known-issues/es/possible-errors-in-change-orders-notification-in-the-ui-api-and-gateway.md new file mode 100644 index 000000000..a00362de2 --- /dev/null +++ b/docs/known-issues/es/possible-errors-in-change-orders-notification-in-the-ui-api-and-gateway.md @@ -0,0 +1,46 @@ +--- +title: 'Posibles errores en la notificación de órdenes de cambio en la interfaz de usuario, la API y la pasarela.' +id: 1UeG6MyFYIUVCnH8kPwNIJ +status: PUBLISHED +createdAt: 2023-12-19T19:37:47.313Z +updatedAt: 2023-12-19T19:37:47.950Z +publishedAt: 2023-12-19T19:37:47.950Z +firstPublishedAt: 2023-12-19T19:37:47.950Z +contentType: knownIssue +productTeam: Order Management +author: 2mXZkbi0oi061KicTExNjo +tag: Order Management +slug: posibles-errores-en-la-notificacion-de-ordenes-de-cambio-en-la-interfaz-de-usuario-la-api-y-la-pasarela +locale: es +kiStatus: Backlog +internalReference: 955489 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Se identificaron algunos problemas en la arquitectura Change Orders V1, donde algunos casos no eran notificados en la interacción de la orden en la UI, no eran notificados en la API Get Orders, sin embargo, había un descuento o incremento en el valor. También hemos visto escenarios donde la notificación ocurre en la UI y API, sin embargo, el descuento o incremento no se realiza en el gateway. + + +## + +## Simulación + + +No es posible realizar una simulación, ya que los escenarios son esporádicos y generalmente se producen debido a un error de tiempo de espera, para el que ya hemos aumentado el temporizador. + + + +## Workaround + + +Inicialmente no tenemos una solución, sin embargo, vale la pena mencionar que algunos escenarios podremos ajustarlos manualmente, como por ejemplo si el registro de órdenes de cambio ocurre en el gateway y no ocurre en el Marketplace o en la interacción de órdenes de cumplimiento y en la API también. + + + + + diff --git a/docs/known-issues/es/presales-of-the-legacy-cms-collection-is-not-working.md b/docs/known-issues/es/presales-of-the-legacy-cms-collection-is-not-working.md new file mode 100644 index 000000000..3e58282a2 --- /dev/null +++ b/docs/known-issues/es/presales-of-the-legacy-cms-collection-is-not-working.md @@ -0,0 +1,52 @@ +--- +title: 'La preventa de la colección CMS heredada no funciona' +id: 1bRqhWCmtckyCbYf1SQa5N +status: PUBLISHED +createdAt: 2023-08-22T18:51:34.059Z +updatedAt: 2023-08-22T18:51:34.595Z +publishedAt: 2023-08-22T18:51:34.595Z +firstPublishedAt: 2023-08-22T18:51:34.595Z +contentType: knownIssue +productTeam: Portal +author: 2mXZkbi0oi061KicTExNjo +tag: Portal +slug: la-preventa-de-la-coleccion-cms-heredada-no-funciona +locale: es +kiStatus: Backlog +internalReference: 885693 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Se esperaba que, al seleccionar la casilla de verificación de pre-pedido, la colección se poblaría con productos cuya fecha de lanzamiento se hubiera rellenado para una fecha futura. +Sin embargo, esto no sucede, ya que la colección no se rellena, sino que permanece siempre vacía. + + +## + +## Simulación + + + +- Establecer una fecha de lanzamiento en algunos productos para una fecha futura +- Crear una colección +- Vaya al administrador de la colección en el CMS heredado +- Configure la colección para productos en preventa +- Compruebe que la colección nunca se rellena + + + +## Workaround + + +Gestione manualmente los productos de la colección + + + + + diff --git a/docs/known-issues/es/price-filter-applied-on-top-of-spot-price-instead-of-regular-price.md b/docs/known-issues/es/price-filter-applied-on-top-of-spot-price-instead-of-regular-price.md new file mode 100644 index 000000000..7e5c099cf --- /dev/null +++ b/docs/known-issues/es/price-filter-applied-on-top-of-spot-price-instead-of-regular-price.md @@ -0,0 +1,55 @@ +--- +title: 'El filtro de precios se aplica sobre el "precio al contado" en lugar del precio normal' +id: 2EEgRV1NxYuns4eF7F0ZqD +status: PUBLISHED +createdAt: 2024-02-15T19:39:53.576Z +updatedAt: 2024-02-15T19:39:54.436Z +publishedAt: 2024-02-15T19:39:54.436Z +firstPublishedAt: 2024-02-15T19:39:54.436Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: el-filtro-de-precios-se-aplica-sobre-el-precio-al-contado-en-lugar-del-precio-normal +locale: es +kiStatus: Backlog +internalReference: 982664 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Los filtros de precio se aplican sobre el valor "spotPrice", que es el precio para condiciones especiales de pago, en lugar del precio normal del artículo. + +Esto puede afectar a las expectativas a la vez que diverge de la mayoría de sitios, que se centran en el precio regular, como suelen hacer las estanterías y el carrito, o propiedades como "priceRange" de la API. + + +## + +## Simulación + + +Considere un producto con un precio de 430 $ con un 10% de descuento en un método de pago específico, generando un "precio al contado" de 387 $. + +Al filtrar por artículos con un precio entre 300 y 400 dólares se obtendrá este producto, que normalmente se mostrará en el lineal como 430 dólares (su precio habitual), generando la percepción de divergencia. + +Del mismo modo, la propiedad "priceRange" de la API responderá con los siguientes valores (considerando este producto como el único resultado para esta consulta de búsqueda), alimentando la sensación de divergencia: + + "priceRange": { "sellingPrice": { "highPrice": 430, "lowPrice": 430 }, "listPrice": { "highPrice": 430, "lowPrice": 430 }} + + + + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/es/price-range-at-the-facets-api-doesnt-correspond-to-the-search-results.md b/docs/known-issues/es/price-range-at-the-facets-api-doesnt-correspond-to-the-search-results.md new file mode 100644 index 000000000..09f150032 --- /dev/null +++ b/docs/known-issues/es/price-range-at-the-facets-api-doesnt-correspond-to-the-search-results.md @@ -0,0 +1,47 @@ +--- +title: 'El rango de precios en la API de facetas no se corresponde con los resultados de búsqueda' +id: 2X9Z21u9kJh55uWu6o6sP3 +status: PUBLISHED +createdAt: 2024-03-08T22:36:43.149Z +updatedAt: 2024-03-08T22:36:44.086Z +publishedAt: 2024-03-08T22:36:44.086Z +firstPublishedAt: 2024-03-08T22:36:44.086Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: el-rango-de-precios-en-la-api-de-facetas-no-se-corresponde-con-los-resultados-de-busqueda +locale: es +kiStatus: Backlog +internalReference: 997121 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Los rangos de precios de la API de facetas ("Obtener lista de las facetas posibles para una consulta dada") pueden variar entre devolver cubos de valores "desde" y "hasta" con precios redondeados y los precios mínimos y máximos entre los resultados de la búsqueda. + +Mientras que los precios redondeados generan una mejor UX para presentar una lista de rangos de precios al comprador, no es deseable utilizarlos como un "deslizador" de precios. + +Además, como los precios mínimos y máximos se aplican en un segundo momento, los rangos de precios como "cubos" en una búsqueda que ya aplica un filtro de precios se salen de los límites en relación con los precios especificados. + + +## + +## Simulación + + +Utilizando la API, realice una petición con y sin un filtro de precios del tipo "/precio/100:500" y observe los rangos de precios devueltos (desde/hasta) en el objeto "valores" para la faceta con tipo "PRICERANGE". + + +## + +## Workaround + + +N/A + diff --git a/docs/known-issues/es/price-range-disregards-sales-policy.md b/docs/known-issues/es/price-range-disregards-sales-policy.md index ad2b642ec..17de878de 100644 --- a/docs/known-issues/es/price-range-disregards-sales-policy.md +++ b/docs/known-issues/es/price-range-disregards-sales-policy.md @@ -1,36 +1,33 @@ --- -title: 'Price range disregards sales policy' -id: 4isnfk4T2UB3CId8bXcvFT -status: DRAFT -createdAt: 2022-03-16T16:35:57.963Z -updatedAt: 2022-06-08T14:01:22.874Z -publishedAt: -firstPublishedAt: +title: 'La franja de precios no respeta la política comercial' +id: 3OsmwHOZyM0AQWA8CuK0aC +status: PUBLISHED +createdAt: 2017-10-17T17:50:40.970Z +updatedAt: 2022-12-22T20:46:23.778Z +publishedAt: 2022-12-22T20:46:23.778Z +firstPublishedAt: 2017-10-17T18:03:23.731Z contentType: knownIssue -productTeam: Portal +productTeam: Marketing & Merchandising author: 2mXZkbi0oi061KicTExNjo -tag: Portal -slug: price-range-disregards-sales-policy +tag: Portal (CMS) +slug: la-franja-de-precios-no-respeta-la-politica-comercial locale: es kiStatus: Backlog -internalReference: 322764 +internalReference: --- ## Sumario -
-

Este contenido sólo está disponible en Inglês.

-
+El filtro por rango de precio, que se configura en las opciones de categoría, considera el precio registrado en todas las políticas comerciales de la tienda, es decir, siempre va a imprimir el considerando el valor más bajo registrado entre todas las políticas comerciales, posibilitando la exhibición de un producto que no está en el rango de precios de la política comercial específica. ## Simulación -
-

Este contenido sólo está disponible en Inglês.

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+1. Registre precios diferentes en políticas comerciales diferentes para el mismo SKU; +2. Registre franjas de precio en la categoría donde los precios registrados queden en franjas diferentes; +3. En la política comercial con el precio del SKU más caro, haga el filtro por rango de precio; +4. Véase que el valor del SKU considerado es el de la otra política comercial, pues considera el valor más barato entre todas las políticas. ## Workaround -
-

Este contenido sólo está disponible en Inglês.

-
+No hay solución de contorno para el escenario. diff --git a/docs/known-issues/es/price-range-slider-defaults-to-minimum-value-after-selecting-a-filter.md b/docs/known-issues/es/price-range-slider-defaults-to-minimum-value-after-selecting-a-filter.md new file mode 100644 index 000000000..d51bf5b29 --- /dev/null +++ b/docs/known-issues/es/price-range-slider-defaults-to-minimum-value-after-selecting-a-filter.md @@ -0,0 +1,54 @@ +--- +title: 'El control deslizante de la gama de precios adopta por defecto el valor mínimo después de seleccionar un filtro.' +id: 15ABXMTT9cqieizxYWqC2V +status: PUBLISHED +createdAt: 2023-11-08T13:34:50.960Z +updatedAt: 2023-11-08T13:34:51.373Z +publishedAt: 2023-11-08T13:34:51.373Z +firstPublishedAt: 2023-11-08T13:34:51.373Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: el-control-deslizante-de-la-gama-de-precios-adopta-por-defecto-el-valor-minimo-despues-de-seleccionar-un-filtro +locale: es +kiStatus: Backlog +internalReference: 843442 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Este es un rango de precios, es un deslizador y tiene dos selectores (marcadores), uno para el mínimo y otro para el máximo para saber dónde posicionarse en el deslizador. +Al aplicarle un filtro de marca el selector no moverá su valor mínimo a los valores mínimos de la marca, mantendrá el valor mínimo por defecto y el marcador aparecerá fuera del rango. + + +## + +## Simulación + + +1- Acceda a la página de una Categoría y observe el filtro de rango de precios y sus valores min y max. +2- Selecciona un filtro marcándolo a la izquierda (category2/3/4) +3- Con el filtro aplicado, observa que el deslizador de rango de precios mantendrá el valor mínimo como antes y estará fuera del rango del deslizador. + + ![](https://vtexhelp.zendesk.com/attachments/token/RuhwOHLwbPslKpeZ4VUq4Y995/?name=image.png) + +Filtro con el comportamiento descrito para el valor min. + + +## + +## Workaround + + +No hay ninguna solución disponible. + + + + + diff --git a/docs/known-issues/es/price-swapped-if-the-same-item-is-in-the-cart-twice-and-one-is-from-assembly-options.md b/docs/known-issues/es/price-swapped-if-the-same-item-is-in-the-cart-twice-and-one-is-from-assembly-options.md new file mode 100644 index 000000000..6951687d6 --- /dev/null +++ b/docs/known-issues/es/price-swapped-if-the-same-item-is-in-the-cart-twice-and-one-is-from-assembly-options.md @@ -0,0 +1,52 @@ +--- +title: 'Precio intercambiado si el mismo artículo está dos veces en la cesta y uno es de Opciones de montaje' +id: 6ASEyEYPt9wjj4eSzMqdc0 +status: PUBLISHED +createdAt: 2024-07-24T14:51:12.922Z +updatedAt: 2024-07-24T14:51:13.713Z +publishedAt: 2024-07-24T14:51:13.713Z +firstPublishedAt: 2024-07-24T14:51:13.713Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: precio-intercambiado-si-el-mismo-articulo-esta-dos-veces-en-la-cesta-y-uno-es-de-opciones-de-montaje +locale: es +kiStatus: Backlog +internalReference: 1070336 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Si un artículo se añade al carrito como opción (también conocido como hijo) desde Opciones de montaje, y el mismo artículo se añade al carrito como artículo normal; los precios se mezclan, y cada uno se aplica al incorrecto. + +Por ejemplo: + +- Artículo como opción con un precio de 0; +- Artículo como normal con un precio de 100. +En el pedido, el artículo como opción tendrá el precio de 100 y el normal con el precio de 0. + + +## + +## Simulación + + + +- Añade un artículo con una opción de montaje al carrito, y asegúrate de que una de las opciones tiene una lista de precios diferente en la configuración; +- Añade el mismo artículo como opción. + + + +## Workaround + + +N/A + + + diff --git a/docs/known-issues/es/price-updates-with-cache-on-end-applications.md b/docs/known-issues/es/price-updates-with-cache-on-end-applications.md new file mode 100644 index 000000000..3bc98098e --- /dev/null +++ b/docs/known-issues/es/price-updates-with-cache-on-end-applications.md @@ -0,0 +1,45 @@ +--- +title: 'Actualizaciones de precios con caché en las aplicaciones finales' +id: 1ZDl8C3DDoACmxRqRlYDJo +status: PUBLISHED +createdAt: 2023-09-08T16:08:24.445Z +updatedAt: 2023-09-08T16:08:25.900Z +publishedAt: 2023-09-08T16:08:25.900Z +firstPublishedAt: 2023-09-08T16:08:25.900Z +contentType: knownIssue +productTeam: Pricing & Promotions +author: 2mXZkbi0oi061KicTExNjo +tag: Pricing & Promotions +slug: actualizaciones-de-precios-con-cache-en-las-aplicaciones-finales +locale: es +kiStatus: Backlog +internalReference: 896520 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + + +## Simulación + + + +1. Actualizar el precio de un sku; +2. 2. Comprobar en los registros del puente si el precio enviado a las integraciones del mercado era el actualizado o el valor antiguo. + + +## + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/es/prices-restricted-to-int32-max-value-on-change-price-api.md b/docs/known-issues/es/prices-restricted-to-int32-max-value-on-change-price-api.md new file mode 100644 index 000000000..fc6e25de8 --- /dev/null +++ b/docs/known-issues/es/prices-restricted-to-int32-max-value-on-change-price-api.md @@ -0,0 +1,45 @@ +--- +title: 'Precios restringidos al valor máximo "Int32" en la API de cambio de precio' +id: 5mzOjCUYs7vXUkttbsK0za +status: PUBLISHED +createdAt: 2022-04-25T17:28:05.159Z +updatedAt: 2024-02-16T20:26:04.281Z +publishedAt: 2024-02-16T20:26:04.281Z +firstPublishedAt: 2022-04-25T17:28:05.773Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: precios-restringidos-al-valor-maximo-int32-en-la-api-de-cambio-de-precio +locale: es +kiStatus: No Fix +internalReference: 566142 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +La API REST de Checkout Cambiar precio no admite precios superiores a un valor "Int32". Por lo tanto, aplicar un "precio manual" estará restringido hasta el número "2.147.483.647" (número en decimales). + + +## + +## Simulación + + +Al utilizar la API "Cambiar precio" (https://developers.vtex.com/vtex-rest-api/reference/pricechange), el envío de una carga útil como "{"precio":2500000000}" (que representa 25.000.000,00 $) devolverá un error 500 con el mensaje "Value was either too large or too small for an Int32.". + + + +## Workaround + + +Utilice la API "Handle cart items" para actualizar el precio. + + + + diff --git a/docs/known-issues/es/prioritization-by-products-keyword-not-considering-stopwords.md b/docs/known-issues/es/prioritization-by-products-keyword-not-considering-stopwords.md new file mode 100644 index 000000000..1c3caa913 --- /dev/null +++ b/docs/known-issues/es/prioritization-by-products-keyword-not-considering-stopwords.md @@ -0,0 +1,48 @@ +--- +title: 'Priorización por "palabra clave" del producto sin tener en cuenta las "stopwords' +id: 55S7nFg61dAyCeGQCIw6aK +status: PUBLISHED +createdAt: 2024-05-30T22:05:25.328Z +updatedAt: 2024-05-30T22:05:26.335Z +publishedAt: 2024-05-30T22:05:26.335Z +firstPublishedAt: 2024-05-30T22:05:26.335Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: priorizacion-por-palabra-clave-del-producto-sin-tener-en-cuenta-las-stopwords +locale: es +kiStatus: Backlog +internalReference: 1041743 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Los productos pueden ser priorizados en los resultados de búsqueda por su "palabra clave", una palabra del nombre del producto establecida como relevante por un algoritmo. Las palabras clave son términos de búsqueda filtrados de los términos originales porque no son significativos para la búsqueda. + +Si la palabra clave de un producto es una "stopword", este producto puede perder prioridad en los resultados de búsqueda. + + +## + +## Simulación + + + +- Un producto con el nombre "La vida en el océano" tendrá "la" como palabra clave. +- Considerando una tienda en español, una búsqueda de este nombre de producto se hará efectivamente como "vida el oceano" después de eliminar las stopwords. +- Los productos con "vida" como palabra clave tendrán prioridad sobre el producto buscado. + + +## + +## Workaround + + +N/A + diff --git a/docs/known-issues/es/problem-while-validating-value-field-when-buying-with-two-cards.md b/docs/known-issues/es/problem-while-validating-value-field-when-buying-with-two-cards.md index 11eab9f00..4f04be86a 100644 --- a/docs/known-issues/es/problem-while-validating-value-field-when-buying-with-two-cards.md +++ b/docs/known-issues/es/problem-while-validating-value-field-when-buying-with-two-cards.md @@ -3,8 +3,8 @@ title: 'Problema al validar el campo de valor al comprar con dos tarjetas' id: 6dr0p9WQPSHLkFaSbjI9J7 status: PUBLISHED createdAt: 2022-03-28T01:05:19.734Z -updatedAt: 2022-11-25T22:06:10.550Z -publishedAt: 2022-11-25T22:06:10.550Z +updatedAt: 2024-07-01T18:48:07.379Z +publishedAt: 2024-07-01T18:48:07.379Z firstPublishedAt: 2022-03-28T01:05:20.361Z contentType: knownIssue productTeam: Payments @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Payments slug: problema-al-validar-el-campo-de-valor-al-comprar-con-dos-tarjetas locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 460683 --- diff --git a/docs/known-issues/es/problem-with-phone-validation-on-mobile-devices.md b/docs/known-issues/es/problem-with-phone-validation-on-mobile-devices.md new file mode 100644 index 000000000..413ac1e1b --- /dev/null +++ b/docs/known-issues/es/problem-with-phone-validation-on-mobile-devices.md @@ -0,0 +1,49 @@ +--- +title: 'Problema con la validación del teléfono en dispositivos móviles' +id: 2KpjpNZEbAZ7PFFPvMvwNA +status: PUBLISHED +createdAt: 2024-01-12T14:24:34.604Z +updatedAt: 2024-01-12T14:24:56.084Z +publishedAt: 2024-01-12T14:24:56.084Z +firstPublishedAt: 2024-01-12T14:24:35.388Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: problema-con-la-validacion-del-telefono-en-dispositivos-moviles +locale: es +kiStatus: Backlog +internalReference: 964802 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +La validación del campo del teléfono en dispositivos móviles no se comporta como es debido. Cuando se alcanza el número esperado de caracteres, la validación marca correctamente el campo con un check. Sin embargo, cuando se añaden caracteres adicionales y luego se eliminan uno a uno, la validación no reconoce que el recuento de caracteres sigue siendo superior al esperado, marcando incorrectamente la entrada como válida. La validación también marca como válidas las entradas con menos caracteres de los esperados. + + + +## Simulación + + + +1. Navega hasta la página de pago comprando cualquier artículo al azar. +2. Durante el paso de perfil, introduzca un número de teléfono hasta que el campo se valide y se marque con un check. +3. 3. Experimente añadiendo más caracteres al número de teléfono y luego eliminándolos uno a uno, observando cómo el campo conserva la marca de verificación incluso con un número reducido de caracteres en comparación con la validación inicial. + + +## + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/es/product-availability-display-delayed-when-using-multiple-sales-channels.md b/docs/known-issues/es/product-availability-display-delayed-when-using-multiple-sales-channels.md new file mode 100644 index 000000000..a2d60c919 --- /dev/null +++ b/docs/known-issues/es/product-availability-display-delayed-when-using-multiple-sales-channels.md @@ -0,0 +1,73 @@ +--- +title: 'La visualización de la disponibilidad del producto se retrasa cuando se utilizan varios canales de venta' +id: 7JluVogO4pom0l57UobYIP +status: PUBLISHED +createdAt: 2023-12-07T16:18:59.300Z +updatedAt: 2023-12-07T16:19:00.098Z +publishedAt: 2023-12-07T16:19:00.098Z +firstPublishedAt: 2023-12-07T16:19:00.098Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: la-visualizacion-de-la-disponibilidad-del-producto-se-retrasa-cuando-se-utilizan-varios-canales-de-venta +locale: es +kiStatus: Backlog +internalReference: 949411 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +La visualización, para tiendas de portales heredados, de productos en PLPs se basa en el canal de venta de la tienda y sus datos básicos de disponibilidad. + +Si un producto tiene stock, precio y sus datos básicos para ser vendido correctamente en una tienda + pertenece a dicho canal de venta, este producto está y debe estar listado en la tienda. + +Sin embargo, cuando dicho producto tiene la opción "mostrar si no está disponible" establecida en false, debe ser eliminado de las páginas de la tienda cuando no se puede vender. + +En la mayoría de los casos, este proceso se lleva a cabo de forma eficiente, pero en los casos en los que dicho producto no está disponible para un canal de ventas determinado pero sí para otros, puede seguir mostrándose en los canales no deseados. + + +**Ejemplo**: + +1 - El producto 1 está disponible en los canales de venta 1, 2 y 3. + +2 - Se ha agotado en el canal de venta 2. Se supone que ya no aparece en él. + +3 - Como aún está disponible en los canales 1 y 3, podría "atascarse" y seguir mostrándose durante un tiempo prolongado en el canal 2, a pesar de no estar disponible. + +*Este problema sólo se produce cuando un producto con el indicador = false pasa de disponible a no disponible en un canal de venta mientras sigue apareciendo en los demás. Esta incoherencia no se produce a la inversa (pasando de no disponible a disponible). + + + +## + +## Simulación + + +Para una tienda con múltiples canales de venta y que utiliza diferentes dominios para cada uno, obtener un producto que esté disponible en ambos y que se muestre bajo un resultado de búsqueda específico. + +Este producto de prueba debe tener la opción "mostrar incluso si no está disponible" establecida como false en él. + +A continuación, configúrelo como agotado en uno de los canales de venta. + +Seguirá apareciendo, incluso después de mucho tiempo, en los resultados de búsqueda de ambos dominios, a pesar de no estar disponible en uno de los canales. + + + +## Workaround + + +**Opción A**) Realice un borrado del indexador y un reindexado de la base de datos si su tienda tiene menos de 10000 productos y tiene varios artículos en este escenario. + +**Opción B**) Para un pequeño conjunto de productos, elimine su disponibilidad de la tienda por completo (hágalo no disponible en todos los canales de venta) y luego revierta inmediatamente estos cambios. + + + + + + diff --git a/docs/known-issues/es/product-availability-is-incorrectly-showed-in-the-pickups-in-cart-display-modal.md b/docs/known-issues/es/product-availability-is-incorrectly-showed-in-the-pickups-in-cart-display-modal.md index 61678f09a..8c3c09557 100644 --- a/docs/known-issues/es/product-availability-is-incorrectly-showed-in-the-pickups-in-cart-display-modal.md +++ b/docs/known-issues/es/product-availability-is-incorrectly-showed-in-the-pickups-in-cart-display-modal.md @@ -3,8 +3,8 @@ title: 'La disponibilidad del producto se muestra incorrectamente en el modo de id: 6aoRWAMSGDwcuUPvGd8bI9 status: PUBLISHED createdAt: 2022-03-30T17:24:21.013Z -updatedAt: 2022-11-25T21:53:23.560Z -publishedAt: 2022-11-25T21:53:23.560Z +updatedAt: 2024-02-16T20:28:45.041Z +publishedAt: 2024-02-16T20:28:45.041Z firstPublishedAt: 2022-03-30T17:24:21.669Z contentType: knownIssue productTeam: Checkout @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Checkout slug: la-disponibilidad-del-producto-se-muestra-incorrectamente-en-el-modo-de-visualizacion-de-las-recogidas-en-el-carro locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 552875 --- diff --git a/docs/known-issues/es/product-comissioning-inconsistent-cache.md b/docs/known-issues/es/product-comissioning-inconsistent-cache.md new file mode 100644 index 000000000..2e10c8ce3 --- /dev/null +++ b/docs/known-issues/es/product-comissioning-inconsistent-cache.md @@ -0,0 +1,64 @@ +--- +title: 'Puesta en servicio del producto Caché incoherente' +id: 7queBSJcAG9yIlKbvWOVgY +status: PUBLISHED +createdAt: 2023-08-01T17:48:39.144Z +updatedAt: 2023-08-01T17:56:01.673Z +publishedAt: 2023-08-01T17:56:01.673Z +firstPublishedAt: 2023-08-01T17:54:19.969Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: puesta-en-servicio-del-producto-cache-incoherente +locale: es +kiStatus: Backlog +internalReference: 872364 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ +Hay, a partir de 2023, dos conjuntos de API distintos para actualizar la información de un vendedor en un mercado, son: +https://developers.vtex.com/docs/api-reference/catalog-api#put-/api/catalog_system/pvt/seller +https://developers.vtex.com/docs/api-reference/marketplace-apis#put-/seller-register/pvt/sellers/-sellerId-/commissions/categories + +Estas deberían ser coherentes entre sí (y en gran medida, lo son) pero, al actualizar los datos de comisión para todas las categorías en la última, se tarda mucho en actualizar la información en la respuesta de la API catalog_system. + +Esto sucede cuando la comisión se establece para la categoría raíz (por ejemplo, la carga útil a continuación) + +``` +[ + { + ""categoryId"": ""default"", + ""categoryName"": null, + ""categoryFullPath"": [], + ""productCommissionPercentage"": 50.0, + ""freightCommissionPercentage"": 0.0 + } +] +``` + +La principal consecuencia de este retraso es que el checkout y los marktplaces utilizan mayoritariamente la respuesta catalog_system, lo que puede dar lugar a comisiones incorrectas en los pedidos. + + +## Simulación + + +1. En un marketplace, prueba a realizar una solicitud GET utilizando la API de catálogo para un vendedor determinado https://developers.vtex.com/docs/api-reference/catalog-api#get-/api/catalog_system/pvt/seller/-sellerId- +2. Actualiza sus datos de comisionado de productos a través de un PUT a la misma ruta https://developers.vtex.com/docs/api-reference/catalog-api#put-/api/catalog_system/pvt/seller +3. Realiza otra GET y verás que la información se ha actualizado correctamente. +4. Ahora, intenta hacer lo mismo utilizando la API de registro de vendedores https://developers.vtex.com/docs/api-reference/marketplace-apis#get-/seller-register/pvt/sellers/-sellerId-/commissions +5. Envía un payload para la categoría raíz (es decir, para toda la tienda, aparte de otras categorías con comisiones específicas) configurando cualquier productComissionPercentage https://developers.vtex.com/docs/api-reference/marketplace-apis#put-/seller-register/pvt/sellers/-sellerId-/commissions/categories +6. Si obtiene datos a través de GET para esta misma colección, verá la información actualizada: https://developers.vtex.com/docs/api-reference/marketplace-apis#get-/seller-register/pvt/sellers/-sellerId-/commissions +7. Sin embargo, al intentar obtener estos mismos datos a través de la API catalog_system, tardará días en actualizarse si no se realiza ninguna otra actualización. + +## Workaround + +- Configurar otros datos en la API de registro de vendedor, lo que fuerza una pérdida de caché. +- Actualizar directamente a través de la api catalog_system. +- Utilizar la interfaz de usuario para realizar actualizaciones. + diff --git a/docs/known-issues/es/product-image-on-admin-changes-with-more-than-70-skus.md b/docs/known-issues/es/product-image-on-admin-changes-with-more-than-70-skus.md new file mode 100644 index 000000000..f0dbfadd8 --- /dev/null +++ b/docs/known-issues/es/product-image-on-admin-changes-with-more-than-70-skus.md @@ -0,0 +1,52 @@ +--- +title: 'La imagen del producto en admin cambia con más de 70 skus.' +id: 6EtUyiWzpm5moEN6hkY4B0 +status: PUBLISHED +createdAt: 2024-03-21T15:18:20.218Z +updatedAt: 2024-03-21T15:18:21.405Z +publishedAt: 2024-03-21T15:18:21.405Z +firstPublishedAt: 2024-03-21T15:18:21.405Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: la-imagen-del-producto-en-admin-cambia-con-mas-de-70-skus +locale: es +kiStatus: Backlog +internalReference: 1003966 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Cuando un producto tiene más de 70 variaciones de skus su imagen en admin (y sólo en admin) cambia a una imagen de información: + ![](https://vtexhelp.zendesk.com/attachments/token/3oAwbW4sgou7su2F6Ls5CGqoR/?name=image.png) + +con el texto: "ATENÇÃO: não foi possível excluir este produto porque ele tem mais SKUs do que o permitido pelo sistema." + + +## + +## Simulación + + + +- Añadir más de 70 skus en un producto +- Compruebe que la imagen en admin cambia a la presentada anteriormente +- Compruebe que el producto sigue siendo el mismo en PDP. + + + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/es/product-insertupdate-api-allows-n-in-the-textlink-field.md b/docs/known-issues/es/product-insertupdate-api-allows-n-in-the-textlink-field.md index 4b7ef9ef2..7b4756cbe 100644 --- a/docs/known-issues/es/product-insertupdate-api-allows-n-in-the-textlink-field.md +++ b/docs/known-issues/es/product-insertupdate-api-allows-n-in-the-textlink-field.md @@ -3,8 +3,8 @@ title: 'La API de inserción/actualización de productos permite "\n" en el camp id: 5TfUw5tTxBEu9HkL3ypBKw status: PUBLISHED createdAt: 2022-06-28T16:55:53.325Z -updatedAt: 2022-11-25T21:44:48.430Z -publishedAt: 2022-11-25T21:44:48.430Z +updatedAt: 2024-02-16T20:28:55.474Z +publishedAt: 2024-02-16T20:28:55.474Z firstPublishedAt: 2022-06-28T16:55:54.138Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: la-api-de-insercionactualizacion-de-productos-permite-n-en-el-campo-textlink locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 486459 --- diff --git a/docs/known-issues/es/product-name-contains-search-with-more-than-one-term-doesnt-work-on-catalogs-redesigned-ui.md b/docs/known-issues/es/product-name-contains-search-with-more-than-one-term-doesnt-work-on-catalogs-redesigned-ui.md new file mode 100644 index 000000000..1d434be0f --- /dev/null +++ b/docs/known-issues/es/product-name-contains-search-with-more-than-one-term-doesnt-work-on-catalogs-redesigned-ui.md @@ -0,0 +1,49 @@ +--- +title: 'La búsqueda "El nombre del producto contiene" con más de un término no funciona en la interfaz de usuario rediseñada del catálogo.' +id: 2kI6ab0kdpLG6m63ETGGqf +status: PUBLISHED +createdAt: 2024-06-05T13:38:38.836Z +updatedAt: 2024-06-05T13:38:39.630Z +publishedAt: 2024-06-05T13:38:39.630Z +firstPublishedAt: 2024-06-05T13:38:39.630Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: la-busqueda-el-nombre-del-producto-contiene-con-mas-de-un-termino-no-funciona-en-la-interfaz-de-usuario-redisenada-del-catalogo +locale: es +kiStatus: Backlog +internalReference: 1044571 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +En la lista de productos rediseñada del catálogo, uno de los campos de búsqueda es "El nombre del producto contiene". Actualmente, al buscar un nombre de producto con más de un término, pueden darse dos situaciones: + +- devuelve cualquier producto que tenga cualquiera de los términos +- no devuelve el producto con el nombre exacto buscado + + +## + +## Simulación + + +Buscar un nombre de producto con dos o más términos en un catálogo rediseñado y observar que se pueden devolver productos que contengan sólo uno de los términos + + + +## Workaround + + +Utilice la búsqueda "Nombre SKU" o las demás opciones de búsqueda disponibles + + + + + diff --git a/docs/known-issues/es/product-name-field-on-xml-returns-product-name-sku-name-when-the-product-has-only-1-sku.md b/docs/known-issues/es/product-name-field-on-xml-returns-product-name-sku-name-when-the-product-has-only-1-sku.md index 8be79634d..d37575868 100644 --- a/docs/known-issues/es/product-name-field-on-xml-returns-product-name-sku-name-when-the-product-has-only-1-sku.md +++ b/docs/known-issues/es/product-name-field-on-xml-returns-product-name-sku-name-when-the-product-has-only-1-sku.md @@ -3,8 +3,8 @@ title: 'El campo del nombre del producto en el XML devuelve el nombre del produc id: 7sNNzBe5pLn7oigDgoCKjv status: PUBLISHED createdAt: 2022-09-19T19:06:55.572Z -updatedAt: 2022-11-25T21:43:35.947Z -publishedAt: 2022-11-25T21:43:35.947Z +updatedAt: 2024-02-16T20:23:45.927Z +publishedAt: 2024-02-16T20:23:45.927Z firstPublishedAt: 2022-09-19T19:06:56.137Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: el-campo-del-nombre-del-producto-en-el-xml-devuelve-el-nombre-del-producto-el-nombre-del-sku-cuando-el-producto-solo-tiene-un-sku locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 661089 --- diff --git a/docs/known-issues/es/product-page-sessions-not-working.md b/docs/known-issues/es/product-page-sessions-not-working.md new file mode 100644 index 000000000..65dd4138f --- /dev/null +++ b/docs/known-issues/es/product-page-sessions-not-working.md @@ -0,0 +1,45 @@ +--- +title: 'Las sesiones de las páginas de productos no funcionan' +id: 6Hgk9lBPmrZ9byc6eeRiki +status: PUBLISHED +createdAt: 2024-01-04T21:34:51.613Z +updatedAt: 2024-01-04T21:36:00.900Z +publishedAt: 2024-01-04T21:36:00.900Z +firstPublishedAt: 2024-01-04T21:34:52.264Z +contentType: knownIssue +productTeam: FastStore +author: 2mXZkbi0oi061KicTExNjo +tag: FastStore +slug: las-sesiones-de-las-paginas-de-productos-no-funcionan +locale: es +kiStatus: Backlog +internalReference: 961591 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +El resumen del administrador tiene alguna información analítica. La información sobre las sesiones de la página de productos debería devolver los valores de este evento, pero a veces devuelve cero. + + + +## Simulación + + +Acceda al administrador de la tienda e intente buscar las sesiones de la página de productos. Comprueba si devuelve cero + + + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/es/product-price-not-considering-default-seller-in-pdp.md b/docs/known-issues/es/product-price-not-considering-default-seller-in-pdp.md index 3f04e37fd..768cca16f 100644 --- a/docs/known-issues/es/product-price-not-considering-default-seller-in-pdp.md +++ b/docs/known-issues/es/product-price-not-considering-default-seller-in-pdp.md @@ -3,8 +3,8 @@ title: 'El precio del producto no tiene en cuenta al vendedor por defecto en el id: 4VOIW6kCTfFZ3S9u3xtdDF status: PUBLISHED createdAt: 2022-02-23T21:52:42.520Z -updatedAt: 2022-11-25T22:13:37.983Z -publishedAt: 2022-11-25T22:13:37.983Z +updatedAt: 2024-02-16T20:27:12.071Z +publishedAt: 2024-02-16T20:27:12.071Z firstPublishedAt: 2022-03-07T22:34:44.879Z contentType: knownIssue productTeam: Store Framework @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Store Framework slug: el-precio-del-producto-no-tiene-en-cuenta-al-vendedor-por-defecto-en-el-pdp locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 429888 --- diff --git a/docs/known-issues/es/product-replacement-on-oms-order-not-working-on-seller-portal-accounts.md b/docs/known-issues/es/product-replacement-on-oms-order-not-working-on-seller-portal-accounts.md index 77bc7549f..84d83708f 100644 --- a/docs/known-issues/es/product-replacement-on-oms-order-not-working-on-seller-portal-accounts.md +++ b/docs/known-issues/es/product-replacement-on-oms-order-not-working-on-seller-portal-accounts.md @@ -3,8 +3,8 @@ title: 'La sustitución de productos en un pedido OMS no funciona en las cuentas id: 1wQTfSR6OB6CL0sRpCYARp status: PUBLISHED createdAt: 2023-02-14T12:25:00.911Z -updatedAt: 2023-02-14T12:25:01.506Z -publishedAt: 2023-02-14T12:25:01.506Z +updatedAt: 2024-07-01T18:48:50.766Z +publishedAt: 2024-07-01T18:48:50.766Z firstPublishedAt: 2023-02-14T12:25:01.506Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: la-sustitucion-de-productos-en-un-pedido-oms-no-funciona-en-las-cuentas-del-portal-del-vendedor locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 753484 --- diff --git a/docs/known-issues/es/product-specification-export-index-out-of-range.md b/docs/known-issues/es/product-specification-export-index-out-of-range.md index 9afe31034..10c27f670 100644 --- a/docs/known-issues/es/product-specification-export-index-out-of-range.md +++ b/docs/known-issues/es/product-specification-export-index-out-of-range.md @@ -1,16 +1,16 @@ --- -title: 'La exportación de especificación del producto retorna Index Out of Range' +title: 'Especificación del producto Índice de exportación fuera de la gama' id: 2Qu9QCZvfcjmNfAh3uvPkf status: PUBLISHED createdAt: 2022-02-25T12:22:04.014Z -updatedAt: 2022-11-25T21:45:45.357Z -publishedAt: 2022-11-25T21:45:45.357Z +updatedAt: 2024-01-10T20:25:32.586Z +publishedAt: 2024-01-10T20:25:32.586Z firstPublishedAt: 2022-02-25T12:22:04.405Z contentType: knownIssue productTeam: Catalog author: 2mXZkbi0oi061KicTExNjo tag: Catalog -slug: la-exportacion-de-especificacion-del-producto-retorna-index-out-of-range +slug: especificacion-del-producto-indice-de-exportacion-fuera-de-la-gama locale: es kiStatus: Backlog internalReference: 481095 @@ -23,18 +23,18 @@ internalReference: 481095 -Al intentar exportar, mediante la UI: , los datos de las fichas de producto, si no tienen ningún campo válido registrado directamente en la categoría a exportar, el proceso fallará con un mensaje de "Índice fuera de rango". - +Al intentar exportar Especificaciones de Producto desde la UI "Importar y Exportar", si existe algún valor nulo o relación nula en la categoría a exportar, el proceso fallará con un mensaje de "Índice fuera de Rango". En otras palabras, la categoría debe tener registrado directamente a su nivel un campo de producto, productos y productos con valores asociados. +## ## Simulación -1) Vaya a la UI de exportación de la especificación del producto: ProdutoExportacaoImportacaoEspecificacaoV2.aspx +1) Ir a la UI de exportación de Especificación de Producto: ProdutoExportacaoImportacaoEspecificacaoV2.aspx -2) Haga clic con el botón derecho del ratón en una categoría en la que no haya ningún campo de especificación de producto registrado +2) Haga clic con el botón derecho en una categoría en la que no haya ningún campo de especificación de producto registrado 3) Aparecerá un mensaje de error de "Índice fuera de bonos". @@ -46,9 +46,9 @@ Al intentar exportar, mediante la UI: , los datos de las fichas de producto, si ## Workaround -Exportar el padre o el hijo de la categoría deseada +Exporte la categoría padre o hija deseada o -Utilizar la API de obtención de especificaciones de productos para obtener los datos: https://developers.vtex.com/vtex-rest-api/reference/catalog-api-product-specification +Utilice la API de obtención de especificaciones de productos para obtener los datos: https://developers.vtex.com/vtex-rest-api/reference/catalog-api-product-specification diff --git a/docs/known-issues/es/product-specification-filter-on-collection-module-assuming-incorrect-values.md b/docs/known-issues/es/product-specification-filter-on-collection-module-assuming-incorrect-values.md new file mode 100644 index 000000000..f7104f269 --- /dev/null +++ b/docs/known-issues/es/product-specification-filter-on-collection-module-assuming-incorrect-values.md @@ -0,0 +1,49 @@ +--- +title: 'El filtro "Especificación del producto" del módulo de recogida asume valores incorrectos.' +id: 2vg3t5kp7j4Ttla53pVjck +status: PUBLISHED +createdAt: 2023-10-26T22:22:44.895Z +updatedAt: 2023-10-26T22:22:45.413Z +publishedAt: 2023-10-26T22:22:45.413Z +firstPublishedAt: 2023-10-26T22:22:45.413Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: el-filtro-especificacion-del-producto-del-modulo-de-recogida-asume-valores-incorrectos +locale: es +kiStatus: Backlog +internalReference: 926593 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +En el módulo Recogida, el filtro Especificaciones del producto no funciona correctamente cuando la especificación tiene el tipo "Texto" y "Texto grande". Cuando se selecciona este tipo de especificación, se abre un cuadro de texto para insertar los posibles valores separados por una coma, tabulador o enter. Sin embargo, cuando se teclea un solo carácter, el sistema lo asume como valor incluso sin separar los términos. + + +## + +## Simulación + + + +1. Cree una Especificación de Producto con el tipo "Texto" +2. Vaya al Módulo de Recogida, haga clic en el filtro "Más", seleccione "Especificación de Producto" +3. Localice la especificación que ha creado y escriba cualquier cosa, verá que incluso un solo carácter se convertirá en un término de búsqueda + + + +## Workaround + + +Continúe escribiendo hasta completar el término y, a continuación, elimine los términos incorrectos + + + + + diff --git a/docs/known-issues/es/product-specification-filter-on-the-collection-module-does-not-list-root-category.md b/docs/known-issues/es/product-specification-filter-on-the-collection-module-does-not-list-root-category.md new file mode 100644 index 000000000..5b69b6890 --- /dev/null +++ b/docs/known-issues/es/product-specification-filter-on-the-collection-module-does-not-list-root-category.md @@ -0,0 +1,48 @@ +--- +title: 'El filtro de especificación de productos del módulo de recogida no enumera la categoría raíz' +id: 6ZDaMBc9G5TtuwMJ5b0nuK +status: PUBLISHED +createdAt: 2023-10-12T14:29:57.985Z +updatedAt: 2023-10-12T14:29:58.698Z +publishedAt: 2023-10-12T14:29:58.698Z +firstPublishedAt: 2023-10-12T14:29:58.698Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: el-filtro-de-especificacion-de-productos-del-modulo-de-recogida-no-enumera-la-categoria-raiz +locale: es +kiStatus: Backlog +internalReference: 918687 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +En el módulo de recogida, al utilizar los filtros para añadir productos, el filtro Especificación de producto no lista los campos registrados en la categoría raíz + + +## + +## Simulación + + + +- En una colección, en la opción "Más", seleccione el filtro Especificación de productos +- Se abrirá un nuevo campo "Escriba una categoría" +- Intente encontrar la categoría raíz + + + +## Workaround + + +Utilice los otros filtros del módulo, importe los productos a través de una hoja de cálculo o añada productos individualmente en la interfaz de usuario. + + + + diff --git a/docs/known-issues/es/product-specification-import-with-type-text-does-not-trigger-the-products-indexation.md b/docs/known-issues/es/product-specification-import-with-type-text-does-not-trigger-the-products-indexation.md new file mode 100644 index 000000000..dfdc57600 --- /dev/null +++ b/docs/known-issues/es/product-specification-import-with-type-text-does-not-trigger-the-products-indexation.md @@ -0,0 +1,49 @@ +--- +title: 'La importación de especificaciones de producto con el tipo "texto" no activa la indexación del producto.' +id: 5eQB7LCCyDbVNQBQvWti33 +status: PUBLISHED +createdAt: 2024-03-12T19:36:58.647Z +updatedAt: 2024-03-12T19:36:59.477Z +publishedAt: 2024-03-12T19:36:59.477Z +firstPublishedAt: 2024-03-12T19:36:59.477Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: la-importacion-de-especificaciones-de-producto-con-el-tipo-texto-no-activa-la-indexacion-del-producto +locale: es +kiStatus: Backlog +internalReference: 998658 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Al importar especificaciones de producto, los tipos con valores pre-registrados (como Checkbox o Radio) activan la indexación del producto, pero cuando el tipo es "Texto" no ocurre lo mismo. + + +## + +## Simulación + + + +- Registrar un campo con el tipo texto dentro de la categoría +- Importar un archivo con un nuevo valor +- Tenga en cuenta que el valor se actualizará en el Admin, pero el producto no se reindexará + + + +## Workaround + + +Configure este tipo de campo a través de Admin o API + + + + + diff --git a/docs/known-issues/es/product-taxpercentage-value-saved-by-searchresolver-is-incorrect-due-to-rounding.md b/docs/known-issues/es/product-taxpercentage-value-saved-by-searchresolver-is-incorrect-due-to-rounding.md index 3c6384002..78e5c47ba 100644 --- a/docs/known-issues/es/product-taxpercentage-value-saved-by-searchresolver-is-incorrect-due-to-rounding.md +++ b/docs/known-issues/es/product-taxpercentage-value-saved-by-searchresolver-is-incorrect-due-to-rounding.md @@ -3,8 +3,8 @@ title: 'El valor del TaxPercentage del producto guardado por el search-resolver id: 5zalMbGTuKaxpepVEdW3Dt status: PUBLISHED createdAt: 2022-03-21T17:38:14.386Z -updatedAt: 2022-11-25T22:12:35.742Z -publishedAt: 2022-11-25T22:12:35.742Z +updatedAt: 2024-02-16T20:27:03.136Z +publishedAt: 2024-02-16T20:27:03.136Z firstPublishedAt: 2022-03-21T17:38:14.760Z contentType: knownIssue productTeam: Pricing & Promotions @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Pricing & Promotions slug: el-valor-del-taxpercentage-del-producto-guardado-por-el-searchresolver-es-incorrecto-debido-al-redondeo locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 470143 --- diff --git a/docs/known-issues/es/products-not-being-correctly-matched-when-the-productname-contains-numbers.md b/docs/known-issues/es/products-not-being-correctly-matched-when-the-productname-contains-numbers.md index 8fbe026a0..b8fd1b88c 100644 --- a/docs/known-issues/es/products-not-being-correctly-matched-when-the-productname-contains-numbers.md +++ b/docs/known-issues/es/products-not-being-correctly-matched-when-the-productname-contains-numbers.md @@ -3,8 +3,8 @@ title: 'Los productos no se emparejan correctamente cuando el productName contie id: 7Kr0VtRScH54j04Rh2uuOj status: PUBLISHED createdAt: 2023-03-01T18:55:20.183Z -updatedAt: 2023-03-01T18:55:20.910Z -publishedAt: 2023-03-01T18:55:20.910Z +updatedAt: 2023-10-19T12:08:30.076Z +publishedAt: 2023-10-19T12:08:30.076Z firstPublishedAt: 2023-03-01T18:55:20.910Z contentType: knownIssue productTeam: Marketplace @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Marketplace slug: los-productos-no-se-emparejan-correctamente-cuando-el-productname-contiene-numeros locale: es -kiStatus: Backlog +kiStatus: Fixed internalReference: 762525 --- @@ -35,7 +35,17 @@ Sin embargo, esta búsqueda no siempre funciona cuando en este Nombre de product +1. El vendedor envía los skus al mercado con números en el Nombre del Producto; +2. Los skus se aprobarán por separado (en lugar de tener una coincidencia) en el catálogo del marketplace. + + + ## Workaround +Envíe el producto sin números en su nombre. + + + + diff --git a/docs/known-issues/es/products-showing-flag-and-discount-after-promotion-ended.md b/docs/known-issues/es/products-showing-flag-and-discount-after-promotion-ended.md new file mode 100644 index 000000000..c0ea9906a --- /dev/null +++ b/docs/known-issues/es/products-showing-flag-and-discount-after-promotion-ended.md @@ -0,0 +1,45 @@ +--- +title: 'Productos que muestran la bandera y el descuento tras finalizar la promoción' +id: 21qXD9XIfaxsxCH4jMGLJX +status: PUBLISHED +createdAt: 2024-06-07T19:50:09.302Z +updatedAt: 2024-06-07T19:50:10.154Z +publishedAt: 2024-06-07T19:50:10.154Z +firstPublishedAt: 2024-06-07T19:50:10.154Z +contentType: knownIssue +productTeam: Portal +author: 2mXZkbi0oi061KicTExNjo +tag: Portal +slug: productos-que-muestran-la-bandera-y-el-descuento-tras-finalizar-la-promocion +locale: es +kiStatus: Backlog +internalReference: 383911 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +A veces las banderas de promoción y los descuentos se muestran en PLP y PLP después de la fecha de caducidad de la promoción. Esto ocurre porque la promoción no activa la indexación del producto, resultando en la exposición errónea del descuento. + + +## + +## Simulación + + +1- Crear una promoción con una bandera +2- Fije una fecha de caducidad +3- Comprobar que la promoción sigue activa en PLP y PDP + + + + +## Workaround + + +Reindexar los productos incluidos en la promoción + diff --git a/docs/known-issues/es/products-with-price-zero-shown-as-unavailable-at-intelligent-search.md b/docs/known-issues/es/products-with-price-zero-shown-as-unavailable-at-intelligent-search.md new file mode 100644 index 000000000..60d08408d --- /dev/null +++ b/docs/known-issues/es/products-with-price-zero-shown-as-unavailable-at-intelligent-search.md @@ -0,0 +1,45 @@ +--- +title: 'Productos con precio cero mostrados como no disponibles en Búsqueda Inteligente' +id: 4oh4ROvCp7JrfWeSAc0dE0 +status: PUBLISHED +createdAt: 2024-06-05T23:34:05.987Z +updatedAt: 2024-06-05T23:34:07.147Z +publishedAt: 2024-06-05T23:34:07.147Z +firstPublishedAt: 2024-06-05T23:34:07.147Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: productos-con-precio-cero-mostrados-como-no-disponibles-en-busqueda-inteligente +locale: es +kiStatus: Backlog +internalReference: 1045184 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Los productos con precio cero son mostrados como no disponibles por la Búsqueda Inteligente. A diferencia de un producto sin precio registrado, el precio fijado como cero define un producto libre. + + +## + +## Simulación + + +Es posible simular el escenario simplemente cambiando su precio a "$ 0,00". Afectará al frontend de los resultados de búsqueda y a las APIs. + + + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/es/products-with-sku-variations-approved-on-received-skus-are-being-created-with-duplicated-skus-on-the-catalog.md b/docs/known-issues/es/products-with-sku-variations-approved-on-received-skus-are-being-created-with-duplicated-skus-on-the-catalog.md new file mode 100644 index 000000000..fbb0bf813 --- /dev/null +++ b/docs/known-issues/es/products-with-sku-variations-approved-on-received-skus-are-being-created-with-duplicated-skus-on-the-catalog.md @@ -0,0 +1,50 @@ +--- +title: 'Los productos con variaciones de sku aprobadas en Skus Recibidos se están creando con skus duplicados en el Catálogo.' +id: 2RqrBOeHDBZmfmqe6Rowl2 +status: PUBLISHED +createdAt: 2023-08-29T15:50:44.042Z +updatedAt: 2023-08-29T15:50:44.976Z +publishedAt: 2023-08-29T15:50:44.976Z +firstPublishedAt: 2023-08-29T15:50:44.976Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: los-productos-con-variaciones-de-sku-aprobadas-en-skus-recibidos-se-estan-creando-con-skus-duplicados-en-el-catalogo +locale: es +kiStatus: Backlog +internalReference: 889676 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +El vendedor puede enviar un producto con múltiples variaciones de sku. +En el módulo Skus Recibidos del marketplace estos skus aparecerán por separado para ser aprobados. +El vendedor puede aprobar manualmente estos skus. + +El escenario que está ocurriendo es que algunos de los skus se están creando duplicados en el catálogo del marketplace debido a un fallo en la comunicación del catálogo. + + + +## Simulación + + +Aprobar skus en el área pendiente de Skus Recibidos del mismo producto en un intervalo corto de tiempo. +Comprobar en el catálogo si algún sku se ha creado duplicado + + + +## Workaround + + +Apruebe lentamente los skus del mismo producto para evitar errores en el catálogo. + + + + + diff --git a/docs/known-issues/es/products-with-unitmultiplier-wrongly-flagged-as-with-promotion-for-search-filters.md b/docs/known-issues/es/products-with-unitmultiplier-wrongly-flagged-as-with-promotion-for-search-filters.md new file mode 100644 index 000000000..92ebef841 --- /dev/null +++ b/docs/known-issues/es/products-with-unitmultiplier-wrongly-flagged-as-with-promotion-for-search-filters.md @@ -0,0 +1,48 @@ +--- +title: 'Productos con "unitMultiplier" marcados erróneamente como "con promoción" para los filtros de búsqueda' +id: 2rCi8K01DHsNuYsefE7oR2 +status: PUBLISHED +createdAt: 2024-02-15T22:52:17.434Z +updatedAt: 2024-02-15T22:52:18.189Z +publishedAt: 2024-02-15T22:52:18.189Z +firstPublishedAt: 2024-02-15T22:52:18.189Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: productos-con-unitmultiplier-marcados-erroneamente-como-con-promocion-para-los-filtros-de-busqueda +locale: es +kiStatus: Backlog +internalReference: 982830 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Un producto cuyo precio de venta sea inferior a su precio de lista será marcado como parte de una promoción a efectos de filtrado de búsqueda. Los productos con algún multiplicador de unidades pueden dar lugar a un cálculo erróneo que puede afectar a esta comparación, dando lugar a que reciban erróneamente esta bandera. + + +## + +## Simulación + + +La simulación depende de la aparición de problemas específicos de redondeo, pero un ejemplo de ello es un producto con un precio de lista y un precio normal de 264,20 $ y un multiplicador de unidades de 3,07. + +Aunque el precio de lista y el precio normal sean iguales, este artículo se devolverá en el filtro de búsqueda "promotion=yes". + + + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/es/products-without-stock-on-whitelabel-sellers-are-appearing-in-the-end-of-plp.md b/docs/known-issues/es/products-without-stock-on-whitelabel-sellers-are-appearing-in-the-end-of-plp.md index fb322350c..3ae184535 100644 --- a/docs/known-issues/es/products-without-stock-on-whitelabel-sellers-are-appearing-in-the-end-of-plp.md +++ b/docs/known-issues/es/products-without-stock-on-whitelabel-sellers-are-appearing-in-the-end-of-plp.md @@ -3,8 +3,8 @@ title: 'Los productos sin stock en los vendedores de marca blanca aparecen en el id: 5WCKWky2gKGTZyp9ydnFnL status: PUBLISHED createdAt: 2022-04-20T15:52:50.807Z -updatedAt: 2022-11-25T21:57:51.904Z -publishedAt: 2022-11-25T21:57:51.904Z +updatedAt: 2024-07-01T18:48:10.012Z +publishedAt: 2024-07-01T18:48:10.012Z firstPublishedAt: 2022-04-20T15:52:51.421Z contentType: knownIssue productTeam: Intelligent Search @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Intelligent Search slug: los-productos-sin-stock-en-los-vendedores-de-marca-blanca-aparecen-en-el-final-de-la-plp locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 495741 --- diff --git a/docs/known-issues/es/productsku-upload-form-allows-utf16-format-uploaddownload.md b/docs/known-issues/es/productsku-upload-form-allows-utf16-format-uploaddownload.md index 967a77661..58a8833a0 100644 --- a/docs/known-issues/es/productsku-upload-form-allows-utf16-format-uploaddownload.md +++ b/docs/known-issues/es/productsku-upload-form-allows-utf16-format-uploaddownload.md @@ -3,8 +3,8 @@ title: 'El formulario de carga de productos/SKU permite cargar/descargar el form id: 3NSxmGXvgFKHd2C4v2EwWV status: PUBLISHED createdAt: 2022-06-08T20:04:18.508Z -updatedAt: 2022-11-25T22:12:28.497Z -publishedAt: 2022-11-25T22:12:28.497Z +updatedAt: 2024-02-16T20:26:55.864Z +publishedAt: 2024-02-16T20:26:55.864Z firstPublishedAt: 2022-06-08T20:04:19.062Z contentType: knownIssue productTeam: Pricing & Promotions @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Pricing & Promotions slug: el-formulario-de-carga-de-productossku-permite-cargardescargar-el-formato-utf16 locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 493402 --- diff --git a/docs/known-issues/es/productsskus-import-does-not-support-lb.md b/docs/known-issues/es/productsskus-import-does-not-support-lb.md index 1ded49885..791faebfe 100644 --- a/docs/known-issues/es/productsskus-import-does-not-support-lb.md +++ b/docs/known-issues/es/productsskus-import-does-not-support-lb.md @@ -3,8 +3,8 @@ title: "La importación de productos&SKUs no es compatible con 'lb'" id: 1OjtnFf9MpY1IFzQa8Ua2t status: PUBLISHED createdAt: 2022-06-17T19:38:17.726Z -updatedAt: 2023-01-05T20:03:49.367Z -publishedAt: 2023-01-05T20:03:49.367Z +updatedAt: 2024-02-16T20:29:45.337Z +publishedAt: 2024-02-16T20:29:45.337Z firstPublishedAt: 2022-06-17T19:38:18.052Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: la-importacion-de-productosskus-no-es-compatible-con-lb locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 337860 --- diff --git a/docs/known-issues/es/profile-data-loaded-empty-in-the-ui-for-complete-profile-with-ignoreprofiledata.md b/docs/known-issues/es/profile-data-loaded-empty-in-the-ui-for-complete-profile-with-ignoreprofiledata.md new file mode 100644 index 000000000..913345533 --- /dev/null +++ b/docs/known-issues/es/profile-data-loaded-empty-in-the-ui-for-complete-profile-with-ignoreprofiledata.md @@ -0,0 +1,50 @@ +--- +title: "Los datos del perfil se cargan vacíos en la interfaz de usuario para un perfil completo con 'ignoreProfileData'." +id: 10B1QKgN42sjapDEALmKOp +status: PUBLISHED +createdAt: 2024-04-15T11:41:06.841Z +updatedAt: 2024-04-15T11:41:07.691Z +publishedAt: 2024-04-15T11:41:07.691Z +firstPublishedAt: 2024-04-15T11:41:07.691Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: los-datos-del-perfil-se-cargan-vacios-en-la-interfaz-de-usuario-para-un-perfil-completo-con-ignoreprofiledata +locale: es +kiStatus: Backlog +internalReference: 1016582 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Al configurar 'ignoreProfileData' a través de la API Ignorar datos de perfil en el pago, si el comprador tiene un perfil completo pero no ha iniciado sesión, los datos se cargarán vacíos en la interfaz de usuario. + + + +## Simulación + + + +- Enviar ignoreProfileData vía API Ignorar los datos de perfil en el pago; +- Añadir un artículo al carrito; +- Añadir un correo con un perfil completo; no se cargarán datos y requerirá inicio de sesión. + + ![](https://vtexhelp.zendesk.com/attachments/token/jVk0tmcR7R4BmaEkDcCedJgBP/?name=image.png) + + +## + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/es/promotion-item-will-not-show-splitted-after-adding-client-preferences-data.md b/docs/known-issues/es/promotion-item-will-not-show-splitted-after-adding-client-preferences-data.md new file mode 100644 index 000000000..c34999c25 --- /dev/null +++ b/docs/known-issues/es/promotion-item-will-not-show-splitted-after-adding-client-preferences-data.md @@ -0,0 +1,43 @@ +--- +title: 'El artículo de promoción no se mostrará dividido después de añadir los datos de preferencias del cliente' +id: 3bme5oDKxbRyQzozUP6XNp +status: PUBLISHED +createdAt: 2023-06-12T20:09:11.042Z +updatedAt: 2024-01-31T15:20:39.646Z +publishedAt: 2024-01-31T15:20:39.646Z +firstPublishedAt: 2023-06-12T20:09:11.600Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: el-articulo-de-promocion-no-se-mostrara-dividido-despues-de-anadir-los-datos-de-preferencias-del-cliente +locale: es +kiStatus: Backlog +internalReference: 842575 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + + +## Simulación + + + +- Añade artículos al carrito para conseguir uno gratis o con descuento (los artículos en promoción y los normales se dividirán); +- Añadir datos de preferencias del cliente al orderForm (los artículos se agruparán). + + + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/es/promotion-subscription-with-week-month-and-day-frequency-not-working-on-recurring-cycles.md b/docs/known-issues/es/promotion-subscription-with-week-month-and-day-frequency-not-working-on-recurring-cycles.md new file mode 100644 index 000000000..679f00618 --- /dev/null +++ b/docs/known-issues/es/promotion-subscription-with-week-month-and-day-frequency-not-working-on-recurring-cycles.md @@ -0,0 +1,46 @@ +--- +title: 'La suscripción promocional con frecuencia de semana, mes y día no funciona en ciclos recurrentes' +id: 70DNIBLC5kctaFZSLooOQ7 +status: PUBLISHED +createdAt: 2024-01-12T17:00:50.068Z +updatedAt: 2024-06-20T14:26:39.099Z +publishedAt: 2024-06-20T14:26:39.099Z +firstPublishedAt: 2024-01-12T17:00:50.823Z +contentType: knownIssue +productTeam: Pricing & Promotions +author: 2mXZkbi0oi061KicTExNjo +tag: Pricing & Promotions +slug: la-suscripcion-promocional-con-frecuencia-de-semana-mes-y-dia-no-funciona-en-ciclos-recurrentes +locale: es +kiStatus: Backlog +internalReference: 965484 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Cuando se establece una promoción de suscripción en el módulo de suscripción, el comerciante tiene la posibilidad de elegir la frecuencia con la que se aplicará esta promoción en la suscripción. + +Si la frecuencia elegida es "semana" o "día" o "mes", la promoción no se aplicará en los ciclos recurrentes, a pesar de la configuración. + + + +## Simulación + + + +1. Crear una promoción de suscripción que se aplique en el primer ciclo y en los ciclos recurrentes; +2. Seleccione la frecuencia semana/día/mes +3. Compruebe que los pedidos recurrentes no tienen la suscripción aplicada. + + + +## Workaround + + +- + diff --git a/docs/known-issues/es/promotional-price-table-in-large-shopping-carts-can-impact-performance-or-lead-to-timeout-errors.md b/docs/known-issues/es/promotional-price-table-in-large-shopping-carts-can-impact-performance-or-lead-to-timeout-errors.md new file mode 100644 index 000000000..92974374b --- /dev/null +++ b/docs/known-issues/es/promotional-price-table-in-large-shopping-carts-can-impact-performance-or-lead-to-timeout-errors.md @@ -0,0 +1,55 @@ +--- +title: 'La tabla de precios promocionales en carros de la compra de gran tamaño puede afectar al rendimiento o provocar errores de tiempo de espera.' +id: 22H47mc9qYLdzk2sFkbBut +status: PUBLISHED +createdAt: 2023-12-07T15:47:28.360Z +updatedAt: 2023-12-07T15:57:49.789Z +publishedAt: 2023-12-07T15:57:49.789Z +firstPublishedAt: 2023-12-07T15:47:28.972Z +contentType: knownIssue +productTeam: Pricing & Promotions +author: 2mXZkbi0oi061KicTExNjo +tag: Pricing & Promotions +slug: la-tabla-de-precios-promocionales-en-carros-de-la-compra-de-gran-tamano-puede-afectar-al-rendimiento-o-provocar-errores-de-tiempo-de-espera +locale: es +kiStatus: Backlog +internalReference: 949389 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + + +Cuando tenemos una tienda con tablas de precios promocionales creadas y grandes carros de compra aplicando las promociones, provoca ralentizaciones en el rendimiento de la compra y provoca errores de timeout en el carro. + +Cualquier acción en el carrito puede desencadenar errores, como añadir artículos, ediciones, introducir código postal, etc comprometerá el rendimiento de la compra. + +No podemos saber con precisión qué número de tablas de precios promocionales que se calculan en el carro o la cantidad de artículos añadidos en el carro comenzará a desencadenar los errores de tiempo de espera o ralentizar el rendimiento, de lo que se analizó que puede suceder con cualquier cantidad significativa. + + + +## + +## Simulación + + + +Crear varias tablas de precios promocionales y un carrito de la compra con muchos artículos (aquí no podemos señalar un número claro, como 50 o 100, depende de las promociones) + + + +## Workaround + + + +Desafortunadamente, no tenemos ninguna solución para esto, +desactivar las promociones y utilizar el módulo de precios para insertar los precios ayudaría. + + + + + diff --git a/docs/known-issues/es/promotions-and-taxes-restricted-by-shipping-method-doesnt-works-for-whitelabel-sellers.md b/docs/known-issues/es/promotions-and-taxes-restricted-by-shipping-method-doesnt-works-for-whitelabel-sellers.md new file mode 100644 index 000000000..f4b586ecd --- /dev/null +++ b/docs/known-issues/es/promotions-and-taxes-restricted-by-shipping-method-doesnt-works-for-whitelabel-sellers.md @@ -0,0 +1,47 @@ +--- +title: 'Las promociones e impuestos restringidos por método de envío no funcionan para los vendedores de marca blanca' +id: 3ue1kZdbX1mMFqPCkl0tC4 +status: PUBLISHED +createdAt: 2023-08-09T13:25:02.168Z +updatedAt: 2023-08-09T13:26:13.874Z +publishedAt: 2023-08-09T13:26:13.874Z +firstPublishedAt: 2023-08-09T13:25:02.698Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: las-promociones-e-impuestos-restringidos-por-metodo-de-envio-no-funcionan-para-los-vendedores-de-marca-blanca +locale: es +kiStatus: Backlog +internalReference: 315485 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Las promociones e impuestos restringidos por métodos de envío no funcionan para los Vendedores de Marca Blanca. No se aplicarán en la solicitud de simulación (utilizada para el carrito y el pago) porque la solicitud de marketplace no especifica la `selectedSla`, por lo que sus valores no se presentarán al usuario. + +Pero el proceso de creación del pedido enviará esta `selectedSla`, donde se calculará la promoción/impuesto y cambiarán los valores. Pero la divergencia entre la simulación y el proceso de creación del pedido puede bloquear la finalización de la compra, ya que el cliente pagará un valor, calculado en la solicitud de simulación, diferente del valor calculado en la creación del pedido. + + +## + +## Simulación + + +- crear un impuesto en el vendedor de etiqueta blanca que esté restringido a algún método de envío +- crear un carrito en el marketplace que utilizará este vendedor, y seleccionar el método de envío especificado anteriormente + +El valor no se presentará y no se podrá crear el pedido. + + + +## Workaround + + +No se conoce ninguna solución para restringir un impuesto o una promoción por método de envío en un vendedor de marca blanca. + diff --git a/docs/known-issues/es/promotions-by-order-of-payment-methods-do-not-appear-on-the-product-page.md b/docs/known-issues/es/promotions-by-order-of-payment-methods-do-not-appear-on-the-product-page.md index 53897be8e..b41049750 100644 --- a/docs/known-issues/es/promotions-by-order-of-payment-methods-do-not-appear-on-the-product-page.md +++ b/docs/known-issues/es/promotions-by-order-of-payment-methods-do-not-appear-on-the-product-page.md @@ -3,8 +3,8 @@ title: 'Las promociones por orden de formas de pago no aparecen en la página de id: HZ5IoCFFOhuxU0jQWkMPp status: PUBLISHED createdAt: 2019-08-13T20:45:50.232Z -updatedAt: 2023-03-31T15:44:56.958Z -publishedAt: 2023-03-31T15:44:56.958Z +updatedAt: 2024-07-01T18:48:59.282Z +publishedAt: 2024-07-01T18:48:59.282Z firstPublishedAt: 2019-08-13T21:10:58.244Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: las-promociones-por-orden-de-formas-de-pago-no-aparecen-en-la-pagina-del-producto locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 781523 --- diff --git a/docs/known-issues/es/promotions-microrounding-divergence.md b/docs/known-issues/es/promotions-microrounding-divergence.md new file mode 100644 index 000000000..fa2fe08ea --- /dev/null +++ b/docs/known-issues/es/promotions-microrounding-divergence.md @@ -0,0 +1,99 @@ +--- +title: 'Promociones divergencia microrredonda' +id: 603ZTMtdgi9olc6UiWLfmX +status: PUBLISHED +createdAt: 2023-12-22T18:48:32.438Z +updatedAt: 2023-12-22T18:48:33.176Z +publishedAt: 2023-12-22T18:48:33.176Z +firstPublishedAt: 2023-12-22T18:48:33.176Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: promociones-divergencia-microrredonda +locale: es +kiStatus: Backlog +internalReference: 957369 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +El módulo de promociones redondea los descuentos hasta en 3 dígitos significativos, lo que puede, en escenarios muy concretos, suponer ligeras divergencias en el precio final de un carrito. + +Por ejemplo, supongamos que tenemos el siguiente escenario de ejemplo: + +Artículo 1 - 10 +Artículo 2 - 20 +Artículo 3 - 32 +____________ +Total - 62 + +Y 2 promociones aplicando en todos ellos: + +Promoción A - $15 OFF +Promoción B - 10% DE DESCUENTO. + + +Por lo general, el descuento que se calcula es secuencial, y el descuento por valor nominal es el primero: + +$62 - $15 = $47 +A continuación +$47 * 0.9 = $42.3 + + +Sin embargo, los descuentos se distribuyen, incluso para el descuento nominal, proporcionalmente en el carro, por lo que lo que realmente sucede es: + +`artículo 1 +Valor original = 10 +Descuento nominal (15 * 10/62 del carrito) = -$2.41935484 +Descuento porcentual esperado (12.5806452 * 0.9) = -$1.25806452 +Descuento real porcentual = -$1.258 + +Artículo 2 +Valor original = 20 $ +Descuento nominal (15 * 20/62 del carrito) = -$4.83870968 +Descuento porcentual esperado (15.1612903 * 0.9) = -$1.51612903 +Descuento real porcentual = -$1.516 + +partida 3 +Valor original = 32 +Descuento nominal (15 * 32/62 del carro) = -$7.74193548 +Descuento porcentual esperado (24.2580645 * 0.9) = -$2.42580645 +Descuento real porcentual = -$2.426 + + +🔎 diferencia total: 0.00006452 + 0.000012903 + 0.000019355 = 0.0000270973 + +Podemos ver, más arriba, que se creó una "micro" diferencia. + +Si se añadieran varios artículos, con precios distintos, a este carro de ejemplo, esta diferencia podría ascender a 1 céntimo (0,01) o más. + + + +## + +## Simulación + + +Existen multitud de formas de recrear eventualmente el caso Afortunadamente, todas ellas son extremadamente específicas. + +Dado esto, es difícil replicar el problema, pero, sobre todo, es necesario crear un carrito con varios (~10+) artículos diferentes y todos ellos con 2+ promociones, idealmente, siendo una de ellas un descuento nominal y la otra, un descuento porcentual. + + + + +## Workaround + + +n/a + + + + + + diff --git a/docs/known-issues/es/promotions-resulting-in-wrong-sorting-filtering-by-price-or-discount.md b/docs/known-issues/es/promotions-resulting-in-wrong-sorting-filtering-by-price-or-discount.md new file mode 100644 index 000000000..d5f937a23 --- /dev/null +++ b/docs/known-issues/es/promotions-resulting-in-wrong-sorting-filtering-by-price-or-discount.md @@ -0,0 +1,42 @@ +--- +title: 'Las promociones dan lugar a una clasificación/filtrado erróneo por precio o descuento' +id: 1qGJByINC3S7ibgiQccVcY +status: PUBLISHED +createdAt: 2023-08-28T17:51:44.627Z +updatedAt: 2023-11-10T18:19:30.796Z +publishedAt: 2023-11-10T18:19:30.796Z +firstPublishedAt: 2023-08-28T17:55:21.450Z +contentType: knownIssue +productTeam: Intelligent Search +author: authors_84 +tag: Intelligent Search +slug: las-promociones-dan-lugar-a-una-clasificacion-filtrado-erroneo-por-precio-o +locale: es +kiStatus: Backlog +internalReference: 888304 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ +Las listas de productos y los resultados de búsqueda pueden estar mal ordenados/filtrados al utilizar la ordenación o el filtrado por precio o descuento si hay precios de artículos obsoletos a nivel de índice, incluso si el escaparate muestra el precio correcto. + +La ordenación de los productos se basa siempre en la información indexada previamente (datos fríos), mientras que el escaparate suele recalcular toda la información en tiempo de ejecución (datos calientes), por lo que los precios presentados son siempre correctos en relación con el carrito. + +Se espera que cada cambio de precio (e incluso otros cambios) haga que los artículos se vuelvan a indexar para que el índice esté actualizado con las nuevas condiciones. El problema es que el módulo de Promociones no soporta el envío de notificaciones al servicio de indexación cuando una promoción comienza o termina, lo que ocasionalmente resulta en precios de artículos desactualizados, donde el módulo de Búsqueda no es capaz de ordenar/filtrar los artículos correctamente en comparación con los precios en tiempo real. + +Cualquier acción que reindexe las condiciones comerciales del artículo (como cambios de stock) también actualizará orgánicamente su precio teniendo en cuenta la promoción, enmascarando finalmente el problema para algunos artículos. + +Las tiendas que utilicen `simulationBehavior=skip` no verán divergencias entre la clasificación de artículos y los filtros aplicados en el PLP, ya que este parámetro hace que se representen los "datos fríos" allí, pero aparecerán al comparar el mismo artículo en el PLP con su PDP, que funciona de forma fija como un `simulationBehavior=default`, recuperando información actualizada en tiempo de ejecución. + +## Simulación + +La forma más fácil de ver los efectos de este problema es tener una lista de productos ordenados por precio más bajo, crear una promoción para un producto en el medio de la lista, y ver que su ordenación no cambia después de activar la promoción, incluso cuando se vuelve más barato que otros productos. + +## Workaround + +N/A + diff --git a/docs/known-issues/es/promotions-ui-loading-wrong-currency-information.md b/docs/known-issues/es/promotions-ui-loading-wrong-currency-information.md index fffc8853d..4884144e8 100644 --- a/docs/known-issues/es/promotions-ui-loading-wrong-currency-information.md +++ b/docs/known-issues/es/promotions-ui-loading-wrong-currency-information.md @@ -3,8 +3,8 @@ title: 'La interfaz de usuario de las promociones carga información incorrecta id: 7liSZOtS1Hs2P84bXzRrG9 status: PUBLISHED createdAt: 2022-12-19T14:41:51.129Z -updatedAt: 2022-12-19T14:41:51.903Z -publishedAt: 2022-12-19T14:41:51.903Z +updatedAt: 2024-02-15T12:11:06.893Z +publishedAt: 2024-02-15T12:11:06.893Z firstPublishedAt: 2022-12-19T14:41:51.903Z contentType: knownIssue productTeam: Pricing & Promotions @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Pricing & Promotions slug: la-interfaz-de-usuario-de-las-promociones-carga-informacion-incorrecta-sobre-la-divisa locale: es -kiStatus: Backlog +kiStatus: Fixed internalReference: 718908 --- @@ -23,8 +23,7 @@ internalReference: 718908 - -Al abrir el módulo Promociones muy rápidamente y muchas veces seguidas aparece un comportamiento erróneo en la UI. +Al abrir el módulo de Promociones muy rápidamente y muchas veces seguidas aparece un comportamiento erróneo en la UI. El campo "Restringir esta promoción a los productos del vendedor" no carga el marcador de posición correcto, en su lugar carga el marcador de posición "GLOBAL SELECCIONA UN VENDEDOR..." @@ -38,8 +37,17 @@ Al Guardar la promoción el valor final no es el esperado por el cliente. ## Simulación +No hay una manera fácil de reproducir este escenario. A veces, al abrir el módulo de promociones en diferentes pestañas muy rápidamente se produce este comportamiento. +Compruebe si el campo "Restringir esta promoción a los productos del vendedor" es diferente para saber que ha llegado al escenario. + + ## Workaround +Cierre la interfaz de usuario de promociones actual y abra una nueva en la que no se produzca el comportamiento. + + + + diff --git a/docs/known-issues/es/property-blockclass-from-infocard-not-working.md b/docs/known-issues/es/property-blockclass-from-infocard-not-working.md index 196195c27..d9c21eb5c 100644 --- a/docs/known-issues/es/property-blockclass-from-infocard-not-working.md +++ b/docs/known-issues/es/property-blockclass-from-infocard-not-working.md @@ -3,8 +3,8 @@ title: 'Propiedad blockClass de infoCard no funciona' id: LTEEWCaZx2unBWSEJFDw6 status: PUBLISHED createdAt: 2023-01-31T19:02:03.835Z -updatedAt: 2023-01-31T19:02:04.299Z -publishedAt: 2023-01-31T19:02:04.299Z +updatedAt: 2024-07-01T18:48:42.227Z +publishedAt: 2024-07-01T18:48:42.227Z firstPublishedAt: 2023-01-31T19:02:04.299Z contentType: knownIssue productTeam: Store Framework @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Store Framework slug: propiedad-blockclass-de-infocard-no-funciona locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 743730 --- diff --git a/docs/known-issues/es/proportional-shipping-costs-shows-negative-values-when-there-are-promotion-that-split-items-and-free-shipping-applied.md b/docs/known-issues/es/proportional-shipping-costs-shows-negative-values-when-there-are-promotion-that-split-items-and-free-shipping-applied.md new file mode 100644 index 000000000..3034be878 --- /dev/null +++ b/docs/known-issues/es/proportional-shipping-costs-shows-negative-values-when-there-are-promotion-that-split-items-and-free-shipping-applied.md @@ -0,0 +1,41 @@ +--- +title: 'Los gastos de envío proporcionales muestran valores negativos cuando hay promociones que fraccionan artículos y se aplican gastos de envío gratuitos.' +id: 60gzoaN1WQC6OsEymBPdeq +status: PUBLISHED +createdAt: 2023-09-28T22:29:39.597Z +updatedAt: 2023-09-28T22:33:53.751Z +publishedAt: 2023-09-28T22:33:53.751Z +firstPublishedAt: 2023-09-28T22:29:40.382Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: los-gastos-de-envio-proporcionales-muestran-valores-negativos-cuando-hay-promociones-que-fraccionan-articulos-y-se-aplican-gastos-de-envio-gratuitos +locale: es +kiStatus: Backlog +internalReference: 909925 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + + +## Simulación + + +Puede haber diferentes combinaciones que causen el problema, ya que el peso se utiliza para calcular los gastos de envío proporcionales, por lo que es difícil de reproducir. + + + +## Workaround + + +Configure la promoción de envío gratuito para que la aplique el vendedor. + + + + diff --git a/docs/known-issues/es/pt-message-is-shown-in-the-license-manager-module.md b/docs/known-issues/es/pt-message-is-shown-in-the-license-manager-module.md index 22a8747ca..fe70ba900 100644 --- a/docs/known-issues/es/pt-message-is-shown-in-the-license-manager-module.md +++ b/docs/known-issues/es/pt-message-is-shown-in-the-license-manager-module.md @@ -3,8 +3,8 @@ title: 'El mensaje PT se muestra en el módulo License Manager' id: 6nC0EfB2pO2pIyH9HEDDAP status: PUBLISHED createdAt: 2022-07-19T19:02:51.412Z -updatedAt: 2022-11-25T21:57:09.655Z -publishedAt: 2022-11-25T21:57:09.655Z +updatedAt: 2024-07-01T18:48:30.289Z +publishedAt: 2024-07-01T18:48:30.289Z firstPublishedAt: 2022-07-19T19:02:52.298Z contentType: knownIssue productTeam: Identity @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Identity slug: el-mensaje-pt-se-muestra-en-el-modulo-license-manager locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 620782 --- diff --git a/docs/known-issues/es/pubportalpagetype-not-mapping-correctly-when-2-categories-have-the-same-name.md b/docs/known-issues/es/pubportalpagetype-not-mapping-correctly-when-2-categories-have-the-same-name.md index 49628b64f..a99c97965 100644 --- a/docs/known-issues/es/pubportalpagetype-not-mapping-correctly-when-2-categories-have-the-same-name.md +++ b/docs/known-issues/es/pubportalpagetype-not-mapping-correctly-when-2-categories-have-the-same-name.md @@ -3,8 +3,8 @@ title: '/pub/portal/pagetype no se mapea correctamente cuando 2+ categorías tie id: 7ykvMnWt3PhGAqWhEFmnp3 status: PUBLISHED createdAt: 2022-03-18T15:40:04.430Z -updatedAt: 2022-11-25T22:10:11.690Z -publishedAt: 2022-11-25T22:10:11.690Z +updatedAt: 2024-02-16T20:27:59.429Z +publishedAt: 2024-02-16T20:27:59.429Z firstPublishedAt: 2022-03-18T15:40:04.877Z contentType: knownIssue productTeam: Portal @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Portal slug: pubportalpagetype-no-se-mapea-correctamente-cuando-2-categorias-tienen-el-mismo-nombre locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 314551 --- diff --git a/docs/known-issues/es/purchase-cant-be-finished-and-is-stuck-on-freight-type-has-changed.md b/docs/known-issues/es/purchase-cant-be-finished-and-is-stuck-on-freight-type-has-changed.md new file mode 100644 index 000000000..03aed88ee --- /dev/null +++ b/docs/known-issues/es/purchase-cant-be-finished-and-is-stuck-on-freight-type-has-changed.md @@ -0,0 +1,48 @@ +--- +title: 'La compra no se puede finalizar y se queda atascada en "el tipo de carga ha cambiado"' +id: mgewQ8QmZ3V3dkc7vdJkV +status: PUBLISHED +createdAt: 2023-09-25T13:28:28.121Z +updatedAt: 2024-03-27T14:37:54.335Z +publishedAt: 2024-03-27T14:37:54.335Z +firstPublishedAt: 2023-09-25T13:28:28.557Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: la-compra-no-se-puede-finalizar-y-se-queda-atascada-en-el-tipo-de-carga-ha-cambiado +locale: es +kiStatus: Backlog +internalReference: 449341 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Al utilizar cualquier promoción que provoque la división de un artículo y se seleccionen dos vendedores diferentes, al hacer clic en "Comprar ahora" aparecerá el mensaje "El tipo de carga ha cambiado", lo que impedirá que se complete la compra. + + +## + +## Simulación + + + +- Configure una promoción "más por menos" por ejemplo; +- Añadir al carrito el artículo de la promoción; +- Añada otro artículo de otro vendedor; +- Intente finalizar la compra; se mostrará el mensaje "el tipo de carga ha cambiado". + + + +## Workaround + + +N/A + + + diff --git a/docs/known-issues/es/put-price-overwrites-kit-price-logic.md b/docs/known-issues/es/put-price-overwrites-kit-price-logic.md index 6508b52d4..648104aac 100644 --- a/docs/known-issues/es/put-price-overwrites-kit-price-logic.md +++ b/docs/known-issues/es/put-price-overwrites-kit-price-logic.md @@ -1,16 +1,16 @@ --- -title: 'El precio de venta sobrescribe la lógica del precio del KIT' +title: 'El precio de venta sobrescribe la lógica del precio KIT' id: 6eUXEJkxQUl6NCiFWrIiFw status: PUBLISHED createdAt: 2022-06-28T16:56:02.848Z -updatedAt: 2022-11-25T22:12:23.543Z -publishedAt: 2022-11-25T22:12:23.543Z +updatedAt: 2023-11-09T13:43:40.623Z +publishedAt: 2023-11-09T13:43:40.623Z firstPublishedAt: 2022-06-28T16:56:03.203Z contentType: knownIssue productTeam: Pricing & Promotions author: 2mXZkbi0oi061KicTExNjo tag: Pricing & Promotions -slug: el-precio-de-venta-sobrescribe-la-logica-del-precio-del-kit +slug: el-precio-de-venta-sobrescribe-la-logica-del-precio-kit locale: es kiStatus: Backlog internalReference: 404486 @@ -23,12 +23,33 @@ internalReference: 404486 +La composición del precio del KIT debe basarse en el cálculo de sus componentes y sus cantidades. + +Es decir, el precio de un KIT debe ser: +`Precio_KKU_KIT= (componente_1*cantidad_1) + (componente_2*cantidad_2) + (...) + (componente_n*cantidad_n)`. + +Sin embargo, actualmente existe una forma de evitar esta lógica si el usuario inserta un Precio PUT directamente en el sku del kit en el Módulo de Precios. + + + ## Simulación +1. Crea un KIT con al menos 2 componentes y establece su precio y cantidades; +2. 2. Compruebe que el precio del KIT se establece de acuerdo con la lógica mencionada anteriormente. +3. Actualice el precio del KIT en el módulo de precios insertando un PUT Price en el sku del kit; +4. 4. Verifique que aun cuando se actualicen los componentes del precio y sus cantidades, el precio del KIT permanezca como el precio put establecido anteriormente. + + + ## Workaround +Realice cualquier cambio en los componentes, un nuevo Precio PUT con el nuevo cálculo y la lógica correcta lo sobrescribirá de nuevo, normalizando entonces el comportamiento "erróneo". + + + + diff --git a/docs/known-issues/es/quantity-selector-component-doesnt-return-to-the-limit-value-when-user-quickly-clicks.md b/docs/known-issues/es/quantity-selector-component-doesnt-return-to-the-limit-value-when-user-quickly-clicks.md index b3d53389d..541487239 100644 --- a/docs/known-issues/es/quantity-selector-component-doesnt-return-to-the-limit-value-when-user-quickly-clicks.md +++ b/docs/known-issues/es/quantity-selector-component-doesnt-return-to-the-limit-value-when-user-quickly-clicks.md @@ -3,8 +3,8 @@ title: 'El componente selector de cantidad no vuelve al valor límite cuando el id: 4QRAzY1A0UD8hOUEkxAawz status: PUBLISHED createdAt: 2022-09-16T16:27:15.880Z -updatedAt: 2022-11-25T22:13:30.254Z -publishedAt: 2022-11-25T22:13:30.254Z +updatedAt: 2024-02-16T20:28:10.783Z +publishedAt: 2024-02-16T20:28:10.783Z firstPublishedAt: 2022-09-16T16:27:16.745Z contentType: knownIssue productTeam: Store Framework @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Store Framework slug: el-componente-selector-de-cantidad-no-vuelve-al-valor-limite-cuando-el-usuario-hace-clic-rapidamente locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 659909 --- diff --git a/docs/known-issues/es/quantity-selector-wont-let-me-change-the-value-by-typing.md b/docs/known-issues/es/quantity-selector-wont-let-me-change-the-value-by-typing.md new file mode 100644 index 000000000..d26e321c1 --- /dev/null +++ b/docs/known-issues/es/quantity-selector-wont-let-me-change-the-value-by-typing.md @@ -0,0 +1,51 @@ +--- +title: 'El Selector de Cantidad no me permite cambiar el valor escribiendo' +id: 4whARKlTiLQhTluJrIRfO5 +status: PUBLISHED +createdAt: 2024-06-28T15:01:34.187Z +updatedAt: 2024-07-05T16:17:08.672Z +publishedAt: 2024-07-05T16:17:08.672Z +firstPublishedAt: 2024-06-28T15:01:35.225Z +contentType: knownIssue +productTeam: FastStore +author: 2mXZkbi0oi061KicTExNjo +tag: FastStore +slug: el-selector-de-cantidad-no-me-permite-cambiar-el-valor-escribiendo +locale: es +kiStatus: Fixed +internalReference: 1057544 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +El componente selector de cantidades en Faststore está presentando un bug. Si el valor mínimo de un producto es 10 y quiero teclear 15, el selector no me deja borrar el 0 porque nos dejará con 1, y sería un valor inferior a la cantidad mínima. Si quiero escribir 15 tengo que escribir 150 y entonces puedo borrar el 0. + + +## + +## Simulación + + +Puedes probarlo en nuestra tienda por defecto en nuestra página de documentación: +https://developers.vtex.com/docs/guides/faststore/molecules-quantity-selector +https://starter.vtex.app/handmade-plastic-chips-9009169/p + +En este caso, el valor mínimo es 1 y el valor máximo es 10. +Intenta escribir 2 borrando el valor 1, no te dejará porque una vez borrado el 1, el valor será menor que el valor mínimo. + + + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/es/quantityselector-on-stepper-mode-doesnt-refresh-after-reaching-max-available-qunatity.md b/docs/known-issues/es/quantityselector-on-stepper-mode-doesnt-refresh-after-reaching-max-available-qunatity.md index 09ccec75e..7633a8c79 100644 --- a/docs/known-issues/es/quantityselector-on-stepper-mode-doesnt-refresh-after-reaching-max-available-qunatity.md +++ b/docs/known-issues/es/quantityselector-on-stepper-mode-doesnt-refresh-after-reaching-max-available-qunatity.md @@ -3,8 +3,8 @@ title: 'El selector de cantidad en modo paso a paso no se actualiza después de id: 77bK8oIAPR8LEMtOn6QEqs status: PUBLISHED createdAt: 2022-12-23T12:20:23.568Z -updatedAt: 2022-12-23T12:20:24.148Z -publishedAt: 2022-12-23T12:20:24.148Z +updatedAt: 2024-02-16T20:27:43.811Z +publishedAt: 2024-02-16T20:27:43.811Z firstPublishedAt: 2022-12-23T12:20:24.148Z contentType: knownIssue productTeam: Store Framework @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Store Framework slug: el-selector-de-cantidad-en-modo-paso-a-paso-no-se-actualiza-despues-de-alcanzar-la-maxima-cantidad-disponible locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 704458 --- diff --git a/docs/known-issues/es/receive-and-pickup-tabs-are-displayed-according-to-the-searched-zip-codes-availability.md b/docs/known-issues/es/receive-and-pickup-tabs-are-displayed-according-to-the-searched-zip-codes-availability.md index adec58422..32c4e476e 100644 --- a/docs/known-issues/es/receive-and-pickup-tabs-are-displayed-according-to-the-searched-zip-codes-availability.md +++ b/docs/known-issues/es/receive-and-pickup-tabs-are-displayed-according-to-the-searched-zip-codes-availability.md @@ -20,7 +20,7 @@ internalReference: Actualmente, el escenario de exhibición de las opciones "Recibir | Retirar" está condicionado a la búsqueda del código postal en cualquiera de las pestañas. Esto significa que, si se busca en la pestaña "Recibir" un código postal que no se atienda en un punto de recogida, la pestaña "Retirar" no se mostrará al usuario. -![Captura de Pantalla 2018-11-21 a las 14.25.40](https://images.ctfassets.net/alneenqid6w5/5kj7LZNmpiMsum4OSUc8mC/575006d7f6b4ad87dbeb60dea57b191c/Captura_de_Tela_2018-11-21_a__s_14.25.40.png) +![Captura de Pantalla 2018-11-21 a las 14.25.40](//images.ctfassets.net/alneenqid6w5/5kj7LZNmpiMsum4OSUc8mC/575006d7f6b4ad87dbeb60dea57b191c/Captura_de_Tela_2018-11-21_a__s_14.25.40.png) ## Simulación diff --git a/docs/known-issues/es/received-skus-association-approvals-dont-add-the-sellers-available-sales-channel-on-the-product-when-the-sku-is-sold-by-more-than-1-seller.md b/docs/known-issues/es/received-skus-association-approvals-dont-add-the-sellers-available-sales-channel-on-the-product-when-the-sku-is-sold-by-more-than-1-seller.md index 1f8df390a..d4f0c4432 100644 --- a/docs/known-issues/es/received-skus-association-approvals-dont-add-the-sellers-available-sales-channel-on-the-product-when-the-sku-is-sold-by-more-than-1-seller.md +++ b/docs/known-issues/es/received-skus-association-approvals-dont-add-the-sellers-available-sales-channel-on-the-product-when-the-sku-is-sold-by-more-than-1-seller.md @@ -3,8 +3,8 @@ title: 'Skus recibidos: Las aprobaciones de asociación no añaden el canal de v id: 5ob4jquCm8l84MhX6285h8 status: PUBLISHED createdAt: 2022-04-18T17:15:41.091Z -updatedAt: 2023-05-09T19:06:08.893Z -publishedAt: 2023-05-09T19:06:08.893Z +updatedAt: 2024-02-16T20:25:58.313Z +publishedAt: 2024-02-16T20:25:58.313Z firstPublishedAt: 2022-04-18T17:15:41.436Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: skus-recibidos-las-aprobaciones-de-asociacion-no-anaden-el-canal-de-ventas-disponible-del-vendedor-en-el-producto-cuando-el-sku-es-vendido-por-mas-de-1-vendedor locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 562472 --- diff --git a/docs/known-issues/es/received-skus-filter-do-not-work-with-special-characters.md b/docs/known-issues/es/received-skus-filter-do-not-work-with-special-characters.md new file mode 100644 index 000000000..2353f6b07 --- /dev/null +++ b/docs/known-issues/es/received-skus-filter-do-not-work-with-special-characters.md @@ -0,0 +1,52 @@ +--- +title: 'El filtro Skus recibidos no funciona con caracteres especiales' +id: 6aSErtF2Xv5RuKuIHUEEPg +status: PUBLISHED +createdAt: 2023-11-29T17:58:26.201Z +updatedAt: 2023-11-29T17:58:26.900Z +publishedAt: 2023-11-29T17:58:26.900Z +firstPublishedAt: 2023-11-29T17:58:26.900Z +contentType: knownIssue +productTeam: Marketplace +author: 2mXZkbi0oi061KicTExNjo +tag: Marketplace +slug: el-filtro-skus-recibidos-no-funciona-con-caracteres-especiales +locale: es +kiStatus: Backlog +internalReference: 944533 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Al intentar filtrar los skus en el módulo de Skus Recibidos, el marketplace puede elegir filtrar por vendedor, categoría y/o marca. + +Sin embargo, cuando se selecciona una marca que tiene caracteres especiales (como "&" o "+") el resultado es que no hay skus en ese filtro, lo que en realidad no es correcto. + + +## + +## Simulación + + + +1. Filtrar por una de las opciones del módulo Skus recibidos; +2. Seleccionar un valor con carácter especial; +3. Comprobar que el resultado es sin skus; +4. Ahora busque por el valor en la búsqueda y compruebe que efectivamente hay algún skus. + + + +## Workaround + + +No hay solución para arreglar el filtro, pero utilizando la búsqueda podría traer un resultado cercano de los skus. + + + + + diff --git a/docs/known-issues/es/received-skus-review-tab-missing-products.md b/docs/known-issues/es/received-skus-review-tab-missing-products.md new file mode 100644 index 000000000..54e774d69 --- /dev/null +++ b/docs/known-issues/es/received-skus-review-tab-missing-products.md @@ -0,0 +1,54 @@ +--- +title: 'Recibidos Skus "Revisión" ficha productos que faltan' +id: 2UM0JQUZVq5o7NHCjmrg8N +status: PUBLISHED +createdAt: 2023-11-23T16:30:51.874Z +updatedAt: 2024-02-01T12:54:26.917Z +publishedAt: 2024-02-01T12:54:26.917Z +firstPublishedAt: 2023-11-23T16:30:52.647Z +contentType: knownIssue +productTeam: Marketplace +author: 2mXZkbi0oi061KicTExNjo +tag: Marketplace +slug: recibidos-skus-revision-ficha-productos-que-faltan +locale: es +kiStatus: Fixed +internalReference: 939877 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Las ofertas enviadas por los vendedores pueden eventualmente ir a la pestaña de Revisión de los Skus Recibidos del Marketplace dependiendo si pasaron o no las reglas de Calidad de la Oferta. + +Una vez en esta pestaña, el vendedor puede actualizar sus skus con la información correcta (o cualquier información nueva). + +Sin embargo, cuando esto ocurre, el sku cambia su estado de "EsperandoRevisión" a "Revisado", desapareciendo de la pestaña Revisión y de todos los Skus Recibidos. + + +## + +## Simulación + + + +1. Establezca una regla de "Requisitos opcionales" en el módulo de Calidad de la oferta en el lado del mercado; +2. Esperar a que un sku vaya a la pestaña Revisar por no pasar la regla; +3. Espera a que se actualice un sku en el lado del vendedor; +4. 4. Comprobar que el sku ya no está en la pestaña Revisión. + + + +## Workaround + + +Aprobar el producto a través de la API: https://developers.vtex.com/docs/api-reference/marketplace-apis-suggestions#put-/suggestions/-sellerId-/-sellerskuid-/versions/-version-/matches/-matchid- + + + + + diff --git a/docs/known-issues/es/redirects-are-being-counted-multiple-times.md b/docs/known-issues/es/redirects-are-being-counted-multiple-times.md new file mode 100644 index 000000000..a2fd35390 --- /dev/null +++ b/docs/known-issues/es/redirects-are-being-counted-multiple-times.md @@ -0,0 +1,51 @@ +--- +title: 'Los redireccionamientos se cuentan varias veces' +id: 51JfHBdp72duH5cBWMYl0t +status: PUBLISHED +createdAt: 2024-07-16T19:48:36.586Z +updatedAt: 2024-07-16T19:49:42.290Z +publishedAt: 2024-07-16T19:49:42.290Z +firstPublishedAt: 2024-07-16T19:48:37.314Z +contentType: knownIssue +productTeam: CMS +author: 2mXZkbi0oi061KicTExNjo +tag: CMS +slug: los-redireccionamientos-se-cuentan-varias-veces +locale: es +kiStatus: Backlog +internalReference: 1066548 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Al intentar cargar un archivo con más de 200 redirecciones, el frente entra en un bucle y lee esas redirecciones tres veces. Esto puede llevar a más redirecciones en el mensaje de error en pantalla o en el modal de carga. Las redirecciones no se están duplicando, pero las estamos leyendo más de una vez. + + +## + +## Simulación + + +Pruebe a cargar un archivo con 930 redirecciones, por ejemplo. El modal de carga aparecerá con un número superior a 930: + ![](https://vtexhelp.zendesk.com/attachments/token/vypbPdcFp4KtjVvI5rL4tHQXU/?name=image.png) + +si el archivo contiene un error, puedes encontrar un mensaje de error similar a este: + ![](https://vtexhelp.zendesk.com/collaboration/graphql/attachments/download/s3-145778c5-53eb-4002-9b91-1b43f7394896/image.png) +Esto es sólo un error frontal, y no está afectando a la carga de redirecciones en sí. + + + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/es/redirects-for-preview-links-when-using-in-the-final-of-the-url.md b/docs/known-issues/es/redirects-for-preview-links-when-using-in-the-final-of-the-url.md new file mode 100644 index 000000000..8dc6e1b89 --- /dev/null +++ b/docs/known-issues/es/redirects-for-preview-links-when-using-in-the-final-of-the-url.md @@ -0,0 +1,47 @@ +--- +title: 'Redirecciones para los enlaces de previsualización cuando se utiliza / en la parte final de la URL' +id: 7mO7pEA0DMclbWy2pPPUkd +status: PUBLISHED +createdAt: 2023-10-27T19:00:01.248Z +updatedAt: 2023-10-27T19:00:01.916Z +publishedAt: 2023-10-27T19:00:01.916Z +firstPublishedAt: 2023-10-27T19:00:01.916Z +contentType: knownIssue +productTeam: FastStore +author: 2mXZkbi0oi061KicTExNjo +tag: FastStore +slug: redirecciones-para-los-enlaces-de-previsualizacion-cuando-se-utiliza-en-la-parte-final-de-la-url +locale: es +kiStatus: Backlog +internalReference: 927041 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +En Faststore, si accede a un enlace de previsualización con el / al final de la URL el enlace será redirigido a una página como esta https://starter.prd-dv-fastorecloud-eks-n10-use1a.us-east-1.eksctl.io.ingress.vtex.io/s + + +## + +## Simulación + + +Intente acceder a una página de previsualización de Faststore con un / al final de la URL, como https://starter.vtex.app/s/ +Se le redirigirá a https://starter.prd-dv-fastorecloud-eks-n10-use1a.us-east-1.eksctl.io.ingress.vtex.io/s + + + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/es/refid-behavior-not-consistent-between-api-and-ui.md b/docs/known-issues/es/refid-behavior-not-consistent-between-api-and-ui.md new file mode 100644 index 000000000..797c41328 --- /dev/null +++ b/docs/known-issues/es/refid-behavior-not-consistent-between-api-and-ui.md @@ -0,0 +1,50 @@ +--- +title: 'El comportamiento de RefId no es coherente entre la API y la interfaz de usuario' +id: 4007iEJ8bCN96PBY0nsIB4 +status: PUBLISHED +createdAt: 2023-09-29T13:11:04.826Z +updatedAt: 2023-10-20T13:41:48.679Z +publishedAt: 2023-10-20T13:41:48.679Z +firstPublishedAt: 2023-09-29T13:11:05.384Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: el-comportamiento-de-refid-no-es-coherente-entre-la-api-y-la-interfaz-de-usuario +locale: es +kiStatus: Backlog +internalReference: 910050 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + + +Actualmente tenemos dos comportamientos para el código refid, vía API no es posible que sea el mismo que otros productos, pero vía UI nos permite insertar el mismo valor que ya tienen otros productos. + + +## + +## Simulación + + + +Crear un producto con un código redIf +Cree otro producto e intente utilizar el mismo código refId que el otro, vía API no será posible pero vía UI sí. + + + +## Workaround + + + +Si necesita utilizar los mismos refIds para diferentes productos, introdúzcalos a través de la interfaz de usuario. + + + + + diff --git a/docs/known-issues/es/regex-conflict-causes-us-to-misidentify-mastercard-as-visa.md b/docs/known-issues/es/regex-conflict-causes-us-to-misidentify-mastercard-as-visa.md new file mode 100644 index 000000000..af099feeb --- /dev/null +++ b/docs/known-issues/es/regex-conflict-causes-us-to-misidentify-mastercard-as-visa.md @@ -0,0 +1,52 @@ +--- +title: 'Un conflicto de Regex hace que identifiquemos erróneamente Mastercard como Visa' +id: MzUm8xH6vDeGxWcj6GCbZ +status: PUBLISHED +createdAt: 2023-09-04T17:51:08.019Z +updatedAt: 2023-11-30T15:25:47.066Z +publishedAt: 2023-11-30T15:25:47.066Z +firstPublishedAt: 2023-09-04T17:51:09.705Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: un-conflicto-de-regex-hace-que-identifiquemos-erroneamente-mastercard-como-visa +locale: es +kiStatus: Backlog +internalReference: 893588 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Un conflicto de Regex hace que identifiquemos erróneamente la marca de las tarjetas en la caja. + + +## + +## Simulación + + + +1. Configure dos Condiciones de Pago una para el procesamiento de tarjetas de crédito Visa y otra para el procesamiento de tarjetas de crédito Mastercard +2. Compra un artículo al azar en la tienda y elige pagarlo con tarjeta de crédito. +3. Rellene el número de tarjeta con el BIN 523431 de Mastercard y complete con números aleatorios. +4. Rellena el resto de información de la tarjeta con datos falsos +5. Finalizar la compra +6. Vaya a admin y busque la transacción ya creada y el pago se identificará como Visa en lugar de Mastercard + + + +## Workaround + + +N/D + + + + + diff --git a/docs/known-issues/es/region-api-returns-seller-list-due-to-cache.md b/docs/known-issues/es/region-api-returns-seller-list-due-to-cache.md new file mode 100644 index 000000000..88145c2c0 --- /dev/null +++ b/docs/known-issues/es/region-api-returns-seller-list-due-to-cache.md @@ -0,0 +1,48 @@ +--- +title: 'La API de la región devuelve la lista de vendedores debido a la caché' +id: 1uDscW8Z3tG4EXS23fCfci +status: PUBLISHED +createdAt: 2024-01-22T17:34:18.690Z +updatedAt: 2024-01-22T17:48:47.576Z +publishedAt: 2024-01-22T17:48:47.576Z +firstPublishedAt: 2024-01-22T17:34:19.518Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: la-api-de-la-region-devuelve-la-lista-de-vendedores-debido-a-la-cache +locale: es +kiStatus: Backlog +internalReference: 969692 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Cuando se utiliza una estructura de subcuenta con región, si la API Obtener vendedores por región o dirección se utiliza en ambas cuentas para el mismo canal de ventas, y una de ellas no está disponible para ese canal de ventas, devolverá una lista de vendedores debido a la caché. + + +## + +## Simulación + + + +- Crear una nueva tienda; +- Establecer diferentes canales de venta para la tienda; +- Utilizar la API Obtener vendedores por región o dirección en la tienda; +- Utilizar de nuevo la API para el mismo canal de ventas en la otra tienda. + + + +## Workaround + + +N/A + + + diff --git a/docs/known-issues/es/regions-api-doesnt-calculate-the-seller-1-correctly-while-requesting-nonwhitelabel-sellers.md b/docs/known-issues/es/regions-api-doesnt-calculate-the-seller-1-correctly-while-requesting-nonwhitelabel-sellers.md index 5ddcd5c90..390ae0e81 100644 --- a/docs/known-issues/es/regions-api-doesnt-calculate-the-seller-1-correctly-while-requesting-nonwhitelabel-sellers.md +++ b/docs/known-issues/es/regions-api-doesnt-calculate-the-seller-1-correctly-while-requesting-nonwhitelabel-sellers.md @@ -1,10 +1,10 @@ --- title: 'La API de Regions no calcula correctamente el "seller 1" al solicitar sellers que no son white label' id: 20sT9AMMi7Ob5IZc7FeiCB -status: PUBLISHED +status: DRAFT createdAt: 2022-03-28T20:45:27.687Z -updatedAt: 2022-11-25T21:53:57.112Z -publishedAt: 2022-11-25T21:53:57.112Z +updatedAt: 2024-03-14T13:47:34.269Z +publishedAt: firstPublishedAt: 2022-03-28T20:45:28.144Z contentType: knownIssue productTeam: Checkout diff --git a/docs/known-issues/es/registered-users-not-logged-in-cannot-finish-checkout-when-changing-from-delivery-to-pickup-on-the-checkout-page.md b/docs/known-issues/es/registered-users-not-logged-in-cannot-finish-checkout-when-changing-from-delivery-to-pickup-on-the-checkout-page.md new file mode 100644 index 000000000..8b17c1004 --- /dev/null +++ b/docs/known-issues/es/registered-users-not-logged-in-cannot-finish-checkout-when-changing-from-delivery-to-pickup-on-the-checkout-page.md @@ -0,0 +1,50 @@ +--- +title: 'Los usuarios registrados (que no han iniciado sesión) no pueden finalizar el proceso de pago cuando cambian de entrega a recogida en la página de pago.' +id: hmQ2riW1Ptjxyhk6gcWxN +status: PUBLISHED +createdAt: 2023-07-28T19:49:16.993Z +updatedAt: 2024-04-17T15:46:57.958Z +publishedAt: 2024-04-17T15:46:57.958Z +firstPublishedAt: 2023-07-28T19:49:17.732Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: los-usuarios-registrados-que-no-han-iniciado-sesion-no-pueden-finalizar-el-proceso-de-pago-cuando-cambian-de-entrega-a-recogida-en-la-pagina-de-pago +locale: es +kiStatus: Fixed +internalReference: 870845 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Cuando un usuario registrado (no logueado) inicia el checkout con Entrega como opción de envío, y posteriormente cambia a recolección, al intentar finalizar el checkout aparece el mensaje de error "El campo Número en el adjunto de envío no es válido" y no permite realizar el pedido. + + +## + +## Simulación + + + +1. Ir a la caja y añadir un nuevo artículo +2. Introduzca un código postal para calcular el envío y mantenga **Entrega** seleccionado +3. Cuando se le pida que introduzca una dirección de correo electrónico, utilice la de un usuario registrado. +4. En la caja aparecerá un mensaje emergente informando de que sus datos personales han sido recuperados de compras anteriores +5. 5. Cambie de Entrega a Recogida e intente completar el pedido (aparecerá el mensaje de error) + + + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/es/removing-ean-via-api-is-not-inactivating-skus-without-refids.md b/docs/known-issues/es/removing-ean-via-api-is-not-inactivating-skus-without-refids.md index 2f468ebde..40353c513 100644 --- a/docs/known-issues/es/removing-ean-via-api-is-not-inactivating-skus-without-refids.md +++ b/docs/known-issues/es/removing-ean-via-api-is-not-inactivating-skus-without-refids.md @@ -3,8 +3,8 @@ title: 'Eliminar el EAN a través de la API no es desactivar las SKU sin RefID' id: 2DIKKs93S41F38c3PrekSO status: PUBLISHED createdAt: 2022-08-01T11:37:52.731Z -updatedAt: 2022-11-25T21:44:12.277Z -publishedAt: 2022-11-25T21:44:12.277Z +updatedAt: 2024-07-01T18:48:35.030Z +publishedAt: 2024-07-01T18:48:35.030Z firstPublishedAt: 2022-08-01T11:37:53.288Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: eliminar-el-ean-a-traves-de-la-api-no-es-desactivar-las-sku-sin-refid locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 626031 --- diff --git a/docs/known-issues/es/render-component-issues-on-site-editor.md b/docs/known-issues/es/render-component-issues-on-site-editor.md index c0d3d7b25..73581451d 100644 --- a/docs/known-issues/es/render-component-issues-on-site-editor.md +++ b/docs/known-issues/es/render-component-issues-on-site-editor.md @@ -3,8 +3,8 @@ title: 'Problemas con los componentes de renderizado en el editor de sitios' id: 66gcFw8LwnL6WsvuXPRzFn status: PUBLISHED createdAt: 2022-04-19T19:41:08.520Z -updatedAt: 2023-03-10T14:17:10.739Z -publishedAt: 2023-03-10T14:17:10.739Z +updatedAt: 2024-06-21T12:24:51.158Z +publishedAt: 2024-06-21T12:24:51.158Z firstPublishedAt: 2022-04-19T19:41:09.223Z contentType: knownIssue productTeam: CMS @@ -23,7 +23,14 @@ internalReference: 415674 -Este comportamiento ocurre de forma intermitente, a veces los componentes no se renderizan y a veces se renderizan dos veces en función de los clics en la página. +Debido a la cantidad de información en la página, el editor del sitio puede tener problemas al renderizar bloques. Este comportamiento ocurre de forma intermitente, a veces los componentes no se renderizan y otras veces se renderizan dos veces. Puede ocurrir que no aparezca ningún bloque en el editor del sitio: + ![](https://vtexhelp.zendesk.com/attachments/token/miNCNkBPcmbXcVHmb9f5HWxIS/?name=image.png) + +O puede ocurrir que aparezcan menos bloques. + +También puede ocurrir que se produzca un retraso después de guardar un nuevo contenido. El contenido se guarda pero la pantalla se sigue cargando: + + ![](https://vtexhelp.zendesk.com/attachments/token/BwlA7jzWiWCxYMLOGxMb0N84N/?name=image.png) ## @@ -31,7 +38,9 @@ Este comportamiento ocurre de forma intermitente, a veces los componentes no se ## Simulación -Pruebe a editar el Editor de Sitios, a veces no se renderiza y a veces algunos bloques se renderizan dos veces. +1 - Prueba a editar el Editor de Sitios, a veces no se renderiza y a veces algunos bloques se renderizan dos veces. + +2 - Intente guardar un cambio de contenido, el contenido se guarda pero la pantalla seguirá cargando. @@ -40,3 +49,5 @@ Pruebe a editar el Editor de Sitios, a veces no se renderiza y a veces algunos b No se conoce ninguna solución. + + diff --git a/docs/known-issues/es/replacing-orders-with-different-sales-channel.md b/docs/known-issues/es/replacing-orders-with-different-sales-channel.md new file mode 100644 index 000000000..f7b3078d7 --- /dev/null +++ b/docs/known-issues/es/replacing-orders-with-different-sales-channel.md @@ -0,0 +1,48 @@ +--- +title: 'Sustitución de pedidos por otro canal de ventas' +id: 2gShXcwLLHu7R8JyPjP0W6 +status: PUBLISHED +createdAt: 2024-02-16T13:02:17.686Z +updatedAt: 2024-02-16T13:05:20.998Z +publishedAt: 2024-02-16T13:05:20.998Z +firstPublishedAt: 2024-02-16T13:02:18.609Z +contentType: knownIssue +productTeam: Order Management +author: 2mXZkbi0oi061KicTExNjo +tag: Order Management +slug: sustitucion-de-pedidos-por-otro-canal-de-ventas +locale: es +kiStatus: Backlog +internalReference: 982965 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Hemos identificado que no es posible reemplazar un SKU en el pedido si el Canal de Ventas (SC), igual a 1, no está disponible para la cuenta. + +Por ejemplo, la cuenta A no tiene canal de ventas=1, sólo SC=2, en la solicitud de sustitución de pedido estamos enviando canal de ventas=1 y no 2. + + +## + +## Simulación + + +La cuenta A, no tiene canal de ventas=1, solo SC=2, en la solicitud de reposición de pedido, cuando solicitan la reposición de una referencia, nos envían canal de ventas=1 y no 2, por lo tanto, no es posible realizar la reposición. + + + +## Workaround + + +N/A. + + + + + diff --git a/docs/known-issues/es/replicated-pending-payment-emails.md b/docs/known-issues/es/replicated-pending-payment-emails.md index d572df0c3..7c0f497d2 100644 --- a/docs/known-issues/es/replicated-pending-payment-emails.md +++ b/docs/known-issues/es/replicated-pending-payment-emails.md @@ -3,8 +3,8 @@ title: 'Correos electrónicos de pagos pendientes replicados' id: 6ibJCSrep1aWEKi1DRTLDv status: PUBLISHED createdAt: 2022-05-18T18:30:57.906Z -updatedAt: 2022-11-25T22:02:18.499Z -publishedAt: 2022-11-25T22:02:18.499Z +updatedAt: 2024-02-16T20:29:35.766Z +publishedAt: 2024-02-16T20:29:35.766Z firstPublishedAt: 2022-05-18T18:30:58.383Z contentType: knownIssue productTeam: Order Management @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Order Management slug: correos-electronicos-de-pagos-pendientes-replicados locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 348932 --- diff --git a/docs/known-issues/es/request-routing-is-inconsistent-when-running-ab-tests.md b/docs/known-issues/es/request-routing-is-inconsistent-when-running-ab-tests.md new file mode 100644 index 000000000..ec15c43af --- /dev/null +++ b/docs/known-issues/es/request-routing-is-inconsistent-when-running-ab-tests.md @@ -0,0 +1,42 @@ +--- +title: 'El enrutamiento de solicitudes es incoherente al ejecutar pruebas A/B' +id: 5ukS8DTwmWsM0fNWQLYFQ1 +status: PUBLISHED +createdAt: 2023-11-08T21:42:53.184Z +updatedAt: 2023-11-08T21:45:26.642Z +publishedAt: 2023-11-08T21:45:26.642Z +firstPublishedAt: 2023-11-08T21:42:53.723Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: el-enrutamiento-de-solicitudes-es-incoherente-al-ejecutar-pruebas-ab +locale: es +kiStatus: Backlog +internalReference: 931246 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ +Las peticiones HTTP de navegación de tienda no respetan la cookie de selección de espacio de trabajo durante la sesión. De hecho, durante una única sesión, un usuario puede recibir respuestas de todos los espacios de trabajo que se estén probando. + +## Simulación + +1. Crea un test A/B en tu tienda utilizando la CLI de VTEX IO. +2. Abre la pestaña "Aplicación" en Chrome DevTools (o equivalente en tu navegador) + 1. Navega por la tienda y borra tu cookie `VtexWorkspace` después de cada clic + 2. Deberías ver que los valores cambian eventualmente, aunque la cookie de sesión no haya cambiado +3. Abre la pestaña "Red" en Chrome DevTools (o equivalente en tu navegador) + 1. Navega por la tienda y observa las peticiones HTTP que se realizan + 2. Deberías ver que la cadena de consulta `workspace` se establece en diferentes valores a lo largo de la sesión + + +## Workaround + +No hay ninguna solución disponible. No se recomienda realizar pruebas A/B y sus resultados no deben considerarse correctos hasta que se solucione este problema conocido. + + diff --git a/docs/known-issues/es/reserved-stock-in-invoiced-orders.md b/docs/known-issues/es/reserved-stock-in-invoiced-orders.md index bab9e1db6..0416c0e7e 100644 --- a/docs/known-issues/es/reserved-stock-in-invoiced-orders.md +++ b/docs/known-issues/es/reserved-stock-in-invoiced-orders.md @@ -1,10 +1,10 @@ --- title: 'Stock reservado en pedidos facturados' id: TfDOKEybi6eSAEoCEEAqg -status: PUBLISHED +status: DRAFT createdAt: 2017-06-13T18:43:58.606Z -updatedAt: 2022-12-22T14:51:09.663Z -publishedAt: 2022-12-22T14:51:09.663Z +updatedAt: 2023-10-17T15:29:19.908Z +publishedAt: firstPublishedAt: 2017-06-14T00:07:07.051Z contentType: knownIssue productTeam: Post-purchase diff --git a/docs/known-issues/es/returned-itens-with-same-skuid-on-different-uniqueid-arrays-it-is-not-visible-properly.md b/docs/known-issues/es/returned-itens-with-same-skuid-on-different-uniqueid-arrays-it-is-not-visible-properly.md new file mode 100644 index 000000000..dcf8e815f --- /dev/null +++ b/docs/known-issues/es/returned-itens-with-same-skuid-on-different-uniqueid-arrays-it-is-not-visible-properly.md @@ -0,0 +1,45 @@ +--- +title: 'Itens devueltos con el mismo SkuId en diferentes arrays UniqueId no es visible correctamente' +id: 65uUpH4uSicaDzruCIBaTq +status: PUBLISHED +createdAt: 2024-06-14T20:48:37.328Z +updatedAt: 2024-06-14T20:48:38.207Z +publishedAt: 2024-06-14T20:48:38.207Z +firstPublishedAt: 2024-06-14T20:48:38.207Z +contentType: knownIssue +productTeam: Order Management +author: 2mXZkbi0oi061KicTExNjo +tag: Order Management +slug: itens-devueltos-con-el-mismo-skuid-en-diferentes-arrays-uniqueid-no-es-visible-correctamente +locale: es +kiStatus: Backlog +internalReference: 1050294 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Nuestros sistemas integrados (OMS/SNO/UI) no fueron diseñados para utilizar la misma información para la correlación para mostrar la información correcta cuando un iten con el mismo SKU fue creado en diferente matriz uniqueid. Esto sucede porque algunos sistemas utilizan skuid y otros itemindex. + + + +## Simulación + + +Crear un pedido con más de una cantidad de artículos, creando un pedido con más de un array de itens con el mismo skuid. Facturar el pedido y en las páginas de devolución se podrá ver que el artículo no tiene información sobre las diferencias entre cada uno. + + + +## Workaround + + +No hay solución para esto. + + + + + diff --git a/docs/known-issues/es/reward-value-not-added-or-have-a-different-value-added-to-gift-card.md b/docs/known-issues/es/reward-value-not-added-or-have-a-different-value-added-to-gift-card.md index c9fa20561..a79b27780 100644 --- a/docs/known-issues/es/reward-value-not-added-or-have-a-different-value-added-to-gift-card.md +++ b/docs/known-issues/es/reward-value-not-added-or-have-a-different-value-added-to-gift-card.md @@ -3,8 +3,8 @@ title: 'No se ha añadido el valor de la recompensa o se ha añadido un valor di id: 3i9TwGKpYOkwnHUXDON9V7 status: PUBLISHED createdAt: 2023-06-14T16:06:37.154Z -updatedAt: 2023-06-14T16:06:37.696Z -publishedAt: 2023-06-14T16:06:37.696Z +updatedAt: 2023-06-27T12:44:59.727Z +publishedAt: 2023-06-27T12:44:59.727Z firstPublishedAt: 2023-06-14T16:06:37.696Z contentType: knownIssue productTeam: Checkout @@ -23,7 +23,7 @@ internalReference: 844079 -El valor de la recompensa puede no ser o tener un valor diferente añadido a la tarjeta regalo del comprador. +El valor de la recompensa puede no ser o tener un valor diferente añadido a la tarjeta regalo del comprador cuando la promoción está configurada para aplicar el importe de la recompensa cuando el estado del pedido cambia a pago aprobado. ## @@ -32,8 +32,8 @@ El valor de la recompensa puede no ser o tener un valor diferente añadido a la -- Cree una promoción de valor de recompensa; -- Finalice una compra; +- Cree una promoción de valor de recompensa para que se aplique cuando el estado del pedido cambie a pago aprobado; +- Finalice la compra; - Compruebe las interacciones en Detalles del pedido en admin; no aparecerá el mensaje "_XX añadido al programa de fidelidad del usuario_" @@ -41,7 +41,9 @@ El valor de la recompensa puede no ser o tener un valor diferente añadido a la ## Workaround -Seleccione a través de admin la opción "Tarjetas regalo" en el menú, seleccione la tarjeta regalo del comprador y haga clic en "Extracto" en la columna Acciones para añadir el valor adecuado. + +- Seleccione a través de admin la opción "Tarjetas regalo" en el menú, seleccione la tarjeta regalo del comprador y haga clic en "Extracto" en la columna Acciones para añadir el valor adecuado; +- Configure la promoción del valor de la recompensa para que se aplique cuando el estado del pedido cambie a facturado. diff --git a/docs/known-issues/es/rewriter-is-not-receiving-url-updates.md b/docs/known-issues/es/rewriter-is-not-receiving-url-updates.md new file mode 100644 index 000000000..ed54697d0 --- /dev/null +++ b/docs/known-issues/es/rewriter-is-not-receiving-url-updates.md @@ -0,0 +1,62 @@ +--- +title: 'El reescritor no recibe actualizaciones de URL' +id: 4c3S9s57SzQCv8zv4L77Fu +status: PUBLISHED +createdAt: 2024-07-16T19:24:56.813Z +updatedAt: 2024-07-16T19:24:57.773Z +publishedAt: 2024-07-16T19:24:57.773Z +firstPublishedAt: 2024-07-16T19:24:57.773Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: el-reescritor-no-recibe-actualizaciones-de-url +locale: es +kiStatus: Backlog +internalReference: 1066527 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Cuando se cambia/elimina una URL en el catálogo, la reescritura no recibe este cambio. Dado que la reescritura no recibe ninguna notificación al respecto, la URL sigue apuntando al tipo incorrecto, lo que también puede provocar problemas en el SI. + +Esto también puede ocurrir al crear nuevas rutas de categoría/subcategoría en el catálogo. El reescritor a veces necesitará que ejecute la consulta bootstrap para recibir esas rutas. + + +## + +## Simulación + + +Prueba a eliminar una marca existente del catálogo +Ejecute la mutación para ver cómo se recibe esta ruta en la regrabadora + + {internal{ get(path:"/marca"){ from declarer query disableSitemapEntry }}} + +Si busca esa marca en el escaparate, seguirá apuntando a un `map=b`. + +También puedes comprobar cómo se está devolviendo esta ruta en el pageType; si es un fullText, el pageType se actualizó, y el rewriter no. + + + +## Workaround + + +Intente borrar la ruta manualmente de la reescritura: + + mutation{ internal{ delete(ruta:"/ruta"){ from id resolveAs } }} + + +Intenta ejecutar la consulta bootstrap para actualizar el rewriter: + + {bootstrap { marcas categorías}} + + + + + diff --git a/docs/known-issues/es/roundingmode-ceilingfloor-not-working-properly-among-items-with-unitmultiplier-other-than-1.md b/docs/known-issues/es/roundingmode-ceilingfloor-not-working-properly-among-items-with-unitmultiplier-other-than-1.md new file mode 100644 index 000000000..aa1f2e4b3 --- /dev/null +++ b/docs/known-issues/es/roundingmode-ceilingfloor-not-working-properly-among-items-with-unitmultiplier-other-than-1.md @@ -0,0 +1,57 @@ +--- +title: 'el modo redondeo techo/suelo no funciona correctamente entre los elementos con multiplicador unitario distinto de 1' +id: 5KzOM5kEp8QpkBTX7hdil1 +status: PUBLISHED +createdAt: 2024-01-18T17:53:08.668Z +updatedAt: 2024-01-18T17:53:09.229Z +publishedAt: 2024-01-18T17:53:09.229Z +firstPublishedAt: 2024-01-18T17:53:09.229Z +contentType: knownIssue +productTeam: Pricing & Promotions +author: 2mXZkbi0oi061KicTExNjo +tag: Pricing & Promotions +slug: el-modo-redondeo-techosuelo-no-funciona-correctamente-entre-los-elementos-con-multiplicador-unitario-distinto-de-1 +locale: es +kiStatus: Backlog +internalReference: 968349 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + + +Es posible establecer, a través de una tarea para el equipo de producto, cambiar cómo se redondea el valor del descuento en el carrito. +En un escenario en el que la cuenta esté utilizando un modo de redondeo de techo o suelo, este redondeo no funcionará correctamente con artículos con unitmultiplier distinto de 1. + +Esto se debe a que el unitMultiplier de este artículo es 100.0. Cuando RnB redondea el valor del descuento para la caja, redondea el precio unitario. Así que toma el valor de una unidad pequeña y lo redondea. Luego toma todo el descuento, lo divide por la cantidad multiplicada por el unitMultiplier y lo redondea a dos decimales. +Como RnB sólo tiene en cuenta dos decimales, redondea a 0,01 ó 0,02. + + +## + +## Simulación + + + +Ejemplo: +Descuento total: -3.96 +Descuento unitario = -3,96 / (2*100) = -0,0198 + +Entonces, ¿qué artículo se llevará el 0,0198% del descuento, en lugar del 3,96%? + + + +## Workaround + + + +Una solución válida sería volver a no roundingMode, por lo que el problema dejará de ocurrir. + + + + + diff --git a/docs/known-issues/es/route-prioritization-does-not-offer-the-best-option-in-terms-of-quantity-of-packages-and-items.md b/docs/known-issues/es/route-prioritization-does-not-offer-the-best-option-in-terms-of-quantity-of-packages-and-items.md new file mode 100644 index 000000000..4f8bd30f0 --- /dev/null +++ b/docs/known-issues/es/route-prioritization-does-not-offer-the-best-option-in-terms-of-quantity-of-packages-and-items.md @@ -0,0 +1,46 @@ +--- +title: 'La priorización de rutas no ofrece la mejor opción en cuanto a cantidad de paquetes y artículos' +id: 4verafDuoFnC5vGDI4UV1m +status: PUBLISHED +createdAt: 2023-10-30T18:28:52.771Z +updatedAt: 2023-10-30T18:28:53.648Z +publishedAt: 2023-10-30T18:28:53.648Z +firstPublishedAt: 2023-10-30T18:28:53.648Z +contentType: knownIssue +productTeam: Logistics +author: 2mXZkbi0oi061KicTExNjo +tag: Logistics +slug: la-priorizacion-de-rutas-no-ofrece-la-mejor-opcion-en-cuanto-a-cantidad-de-paquetes-y-articulos +locale: es +kiStatus: Backlog +internalReference: 927747 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +En Logística, el primer criterio de desempate cuando el sistema está eligiendo la ruta (almacén + muelle + política de envío), está relacionado con el número de paquetes necesarios para esta ruta específica, menos paquetes significa que la ruta debería ser mejor. +Sin embargo, el sistema no puede tener en cuenta la relación entre el número de paquetes y el número de artículos de cada paquete. +Esto significa que, por ejemplo, un pedido con 2 paquetes y 2 artículos, puede ser priorizado cuando tiene una ruta disponible que entrega sólo 1 paquete con todos los artículos. + + + +## Simulación + + +No hay una manera fácil de simular este escenario, ya que es muy específico y el sistema puede comportarse de manera diferente en cada caso, pero tenemos un ejemplo muy claro donde el sistema elige el ANS que divide el paquete en 2 en lugar de ofrecer el ANS con sólo 1 paquete. + + + +## Workaround + + +El comerciante puede separar el almacén + muelle + política de envío, con diferente nombre de método de envío, para no depender de la priorización de la ruta. + + + + diff --git a/docs/known-issues/es/sales-channel-configured-in-b2b-settings-is-not-assigned-after-approving-organizations.md b/docs/known-issues/es/sales-channel-configured-in-b2b-settings-is-not-assigned-after-approving-organizations.md new file mode 100644 index 000000000..a83989da9 --- /dev/null +++ b/docs/known-issues/es/sales-channel-configured-in-b2b-settings-is-not-assigned-after-approving-organizations.md @@ -0,0 +1,54 @@ +--- +title: 'El canal de ventas configurado en Configuración B2B no se asigna después de aprobar Organizaciones' +id: 7kxMtk2YHJdk5uPdj5wBs5 +status: PUBLISHED +createdAt: 2023-07-21T20:03:44.671Z +updatedAt: 2023-07-21T20:03:45.295Z +publishedAt: 2023-07-21T20:03:45.295Z +firstPublishedAt: 2023-07-21T20:03:45.295Z +contentType: knownIssue +productTeam: B2B +author: 2mXZkbi0oi061KicTExNjo +tag: B2B +slug: el-canal-de-ventas-configurado-en-configuracion-b2b-no-se-asigna-despues-de-aprobar-organizaciones +locale: es +kiStatus: Backlog +internalReference: 866933 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +El canal de ventas configurado en los Ajustes de Organizaciones B2B no se guarda en los Detalles de la Organización. + + +## + +## Simulación + + + +- Configure un canal de ventas predeterminado en Configuración de Organizaciones B2B; +- Crear una solicitud de organización; +- Apruebe la solicitud de organización; +- Compruebe los detalles de la Organización; no tendrá ningún canal de ventas asignado. + + + +## Workaround + + + +- Asigne el canal de ventas a la organización a través del administrador; +- Cree un disparador para el esquema de la entidad de la organización: + + "v-triggers": [{ "name": "define-canal-deventas-por-defecto", "active": true, "condition": "salesChannel is null", "action": {"type": "guardar", "dataEntity": "organizaciones", "json": { "id": "{!id}", "salesChannel": "{añade aquí el salesChannelId definido en Configuración de organizaciones B2B}" } } }] + + + + + diff --git a/docs/known-issues/es/schema-validation-failing-for-custom-types-in-headless-cms.md b/docs/known-issues/es/schema-validation-failing-for-custom-types-in-headless-cms.md new file mode 100644 index 000000000..f849da5a6 --- /dev/null +++ b/docs/known-issues/es/schema-validation-failing-for-custom-types-in-headless-cms.md @@ -0,0 +1,53 @@ +--- +title: 'Fallo de validación de esquema para tipos personalizados en Headless CMS' +id: 2dcDsFQkqbNqJZXEzztQ11 +status: PUBLISHED +createdAt: 2023-09-19T21:43:59.145Z +updatedAt: 2023-09-19T21:43:59.945Z +publishedAt: 2023-09-19T21:43:59.945Z +firstPublishedAt: 2023-09-19T21:43:59.945Z +contentType: knownIssue +productTeam: CMS +author: 2mXZkbi0oi061KicTExNjo +tag: CMS +slug: fallo-de-validacion-de-esquema-para-tipos-personalizados-en-headless-cms +locale: es +kiStatus: Backlog +internalReference: 903687 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + + +Tenemos validaciones de esquema que fallan en campos requeridos sin valor por defecto en Headless CMS para tipos de página personalizados, la librería que usamos está considerando que falla pero los campos requeridos se rellenan correctamente + + +## + +## Simulación + + + +Crear una estructura de esquema para una página específica con un campo obligatorio y no poner un valor por defecto para este campo obligatorio + + + ... "obligatorio": ["field1"],"properties": {"field1": {"title": "campo", "type": "string", "description": "Some description" }}... + + + +## + +## Workaround + + +Ponga un valor por defecto en los campos obligatorios + + + + + diff --git a/docs/known-issues/es/scroll-issue-when-zooming-after-search-page-render.md b/docs/known-issues/es/scroll-issue-when-zooming-after-search-page-render.md new file mode 100644 index 000000000..491b2b175 --- /dev/null +++ b/docs/known-issues/es/scroll-issue-when-zooming-after-search-page-render.md @@ -0,0 +1,50 @@ +--- +title: 'Problema de desplazamiento al hacer zoom tras el renderizado de la página de búsqueda' +id: 2FcX9UNvBOanE3EhH9q0DT +status: PUBLISHED +createdAt: 2024-02-08T16:51:28.278Z +updatedAt: 2024-03-06T14:17:07.639Z +publishedAt: 2024-03-06T14:17:07.639Z +firstPublishedAt: 2024-02-08T16:51:29.011Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: problema-de-desplazamiento-al-hacer-zoom-tras-el-renderizado-de-la-pagina-de-busqueda +locale: es +kiStatus: Fixed +internalReference: 979464 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + + +Al cambiar la ventana gráfica o ampliar la pantalla en las páginas de búsqueda después de la primera carga, no se permite desplazar la página correctamente. + + +## + +## Simulación + + + + +- Cargar la página de búsqueda +- Cambia el zoom de tu navegador +- Intenta desplazar la página + + + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/es/scroll-issues-when-swiping-in-mobile-in-quick-view-when-theres-a-slider-layout-on-background.md b/docs/known-issues/es/scroll-issues-when-swiping-in-mobile-in-quick-view-when-theres-a-slider-layout-on-background.md new file mode 100644 index 000000000..e07b347a4 --- /dev/null +++ b/docs/known-issues/es/scroll-issues-when-swiping-in-mobile-in-quick-view-when-theres-a-slider-layout-on-background.md @@ -0,0 +1,51 @@ +--- +title: 'Problemas de desplazamiento al deslizar en móvil en vista rápida cuando hay un diseño deslizante en segundo plano.' +id: 5B7g5Wt1iyh0BLwIUprO2C +status: PUBLISHED +createdAt: 2024-02-20T17:58:53.942Z +updatedAt: 2024-02-20T17:58:54.806Z +publishedAt: 2024-02-20T17:58:54.806Z +firstPublishedAt: 2024-02-20T17:58:54.806Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: problemas-de-desplazamiento-al-deslizar-en-movil-en-vista-rapida-cuando-hay-un-diseno-deslizante-en-segundo-plano +locale: es +kiStatus: Backlog +internalReference: 985097 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Al deslizar la imagen de un producto en la vista rápida en el móvil cuando hay un diseño deslizante en el fondo, ambos deslizadores se van a mover a la siguiente en lugar de sólo la imagen en la vista rápida + + +## + +## Simulación + + + + +- Abrir una vista rápida en el móvil con un diseño deslizante en el fondo +- Intente deslizar la imagen del producto + +El comportamiento esperado es que no sólo cambie la imagen del producto de la vista rápida, sino también los productos de la presentación deslizante/estante. + + + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/es/search-analytics-duplicated-events.md b/docs/known-issues/es/search-analytics-duplicated-events.md new file mode 100644 index 000000000..915344753 --- /dev/null +++ b/docs/known-issues/es/search-analytics-duplicated-events.md @@ -0,0 +1,63 @@ +--- +title: 'Buscar eventos duplicados en Analytics' +id: 48h3ObR7qqRHvU36weCvjC +status: PUBLISHED +createdAt: 2023-03-15T19:40:23.229Z +updatedAt: 2023-09-20T18:49:19.673Z +publishedAt: 2023-09-20T18:49:19.673Z +firstPublishedAt: 2023-03-15T19:40:23.835Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: buscar-eventos-duplicados-en-analytics +locale: es +kiStatus: Fixed +internalReference: 771986 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Algunos eventos de los informes de búsqueda inteligente están duplicados, lo que puede afectar a la vista de análisis del módulo de administración de búsqueda. + + +#### FAQ + +**1. ¿Afecta a todos los eventos VTEX (por ejemplo, captura de solicitudes, paneles de la página de inicio del administrador, etc.)? + +No, los análisis de Búsqueda Inteligente se calculan de forma diferente e independiente de esas métricas y eventos por ahora. Este problema sólo afecta a la página Búsqueda > Análisis. + +**2. ¿Se sobrecalculan todas las métricas?**. + +Sí, todas las métricas sin procesar que se muestran en la página Búsqueda > Análisis se calculan en exceso en este momento. + +Son los siguientes: recuento de búsquedas, clics en un término, clics únicos en un término, recuento de transacciones tras la búsqueda de un término e ingresos generados por esas transacciones, porcentaje de clics y conversión. + +**3. ¿También se han visto afectados los datos de exportación a CSV? + +Sí, los datos exportados a CSV también se ven afectados por los datos sobrecomputados. + +**4. ¿Afecta esto al algoritmo Search Relevance y a los resultados de las búsquedas? + +No, aunque el algoritmo de relevancia de búsqueda también utiliza los eventos de análisis para calcular la puntuación de popularidad del producto, no utiliza las métricas agregadas. + + +## + +## Simulación + + +El escenario se puede ver al comprobar la página de administración de búsqueda para los informes/análisis. + + + +## Workaround + + +N/A + diff --git a/docs/known-issues/es/search-analytics-report-divergences-between-versions-withwithout-funnel-metrics.md b/docs/known-issues/es/search-analytics-report-divergences-between-versions-withwithout-funnel-metrics.md new file mode 100644 index 000000000..703b2268c --- /dev/null +++ b/docs/known-issues/es/search-analytics-report-divergences-between-versions-withwithout-funnel-metrics.md @@ -0,0 +1,49 @@ +--- +title: 'Los análisis de búsqueda informan de divergencias entre versiones con o sin métricas de embudo' +id: 33lXZb4Nr2NOPgW2Cth9ry +status: PUBLISHED +createdAt: 2024-02-09T19:01:45.952Z +updatedAt: 2024-02-09T19:01:46.857Z +publishedAt: 2024-02-09T19:01:46.857Z +firstPublishedAt: 2024-02-09T19:01:46.857Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: los-analisis-de-busqueda-informan-de-divergencias-entre-versiones-con-o-sin-metricas-de-embudo +locale: es +kiStatus: Backlog +internalReference: 980297 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +El informe de análisis de búsqueda exportado como CSV puede divergir entre su versión con métricas de embudo y su versión sin ellas. + +El informe normal (sin métricas de embudo) se exporta utilizando el mismo método que los datos presentados en la propia página, pero la exportación con métricas de embudo utiliza un método diferente para calcular los datos adicionales, lo que a veces puede dar lugar a información diferente. + + +## + +## Simulación + + +Exporte las dos versiones del informe para el mismo periodo y compare los términos de búsqueda listados y las primeras columnas entre ellas. + + + + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/es/search-api-not-returning-showifnotavailabletrue-skus-for-fqspecificationfilter-queries.md b/docs/known-issues/es/search-api-not-returning-showifnotavailabletrue-skus-for-fqspecificationfilter-queries.md index a217f31d0..5f5e4fd4e 100644 --- a/docs/known-issues/es/search-api-not-returning-showifnotavailabletrue-skus-for-fqspecificationfilter-queries.md +++ b/docs/known-issues/es/search-api-not-returning-showifnotavailabletrue-skus-for-fqspecificationfilter-queries.md @@ -3,8 +3,8 @@ title: 'La API de búsqueda no devuelve los SKUs showIfNotAvailable=true para la id: 7p26JmS8pyPA8H0b1QJHyU status: PUBLISHED createdAt: 2022-06-28T16:55:27.329Z -updatedAt: 2022-11-25T22:10:15.920Z -publishedAt: 2022-11-25T22:10:15.920Z +updatedAt: 2024-02-16T20:29:43.164Z +publishedAt: 2024-02-16T20:29:43.164Z firstPublishedAt: 2022-06-28T16:55:28.384Z contentType: knownIssue productTeam: Portal @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Portal slug: la-api-de-busqueda-no-devuelve-los-skus-showifnotavailabletrue-para-las-consultas-fqspecificationfilter locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 336896 --- diff --git a/docs/known-issues/es/search-api-not-working-properly-after-login-in-using-the-call-center-operator.md b/docs/known-issues/es/search-api-not-working-properly-after-login-in-using-the-call-center-operator.md index 11e193130..71490a603 100644 --- a/docs/known-issues/es/search-api-not-working-properly-after-login-in-using-the-call-center-operator.md +++ b/docs/known-issues/es/search-api-not-working-properly-after-login-in-using-the-call-center-operator.md @@ -3,8 +3,8 @@ title: 'La API de búsqueda no funciona correctamente después de iniciar sesió id: 3YxbokaDhYnthzy1dc5VHs status: PUBLISHED createdAt: 2022-01-21T18:24:15.316Z -updatedAt: 2022-11-25T22:11:01.363Z -publishedAt: 2022-11-25T22:11:01.363Z +updatedAt: 2024-02-16T20:29:54.425Z +publishedAt: 2024-02-16T20:29:54.425Z firstPublishedAt: 2022-03-16T16:50:03.972Z contentType: knownIssue productTeam: Portal @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Portal slug: la-api-de-busqueda-no-funciona-correctamente-despues-de-iniciar-sesion-con-el-operador-del-centro-de-llamadas locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 304586 --- diff --git a/docs/known-issues/es/search-autocomplete-providing-outdated-url-after-navigating-through-suggestions.md b/docs/known-issues/es/search-autocomplete-providing-outdated-url-after-navigating-through-suggestions.md new file mode 100644 index 000000000..868536c87 --- /dev/null +++ b/docs/known-issues/es/search-autocomplete-providing-outdated-url-after-navigating-through-suggestions.md @@ -0,0 +1,46 @@ +--- +title: 'El autocompletado de búsqueda proporciona una URL obsoleta después de navegar por las sugerencias.' +id: 168oT3vpuAcRdZbE7sahtF +status: PUBLISHED +createdAt: 2024-01-19T01:28:08.775Z +updatedAt: 2024-01-19T01:28:09.627Z +publishedAt: 2024-01-19T01:28:09.627Z +firstPublishedAt: 2024-01-19T01:28:09.627Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: el-autocompletado-de-busqueda-proporciona-una-url-obsoleta-despues-de-navegar-por-las-sugerencias +locale: es +kiStatus: Backlog +internalReference: 968604 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +En el componente "search-bar" con "autocomplete-result-list.v2", al pasar el ratón por las sugerencias de búsqueda también cambiarán los productos sugeridos, así como el texto de "ver todos {n} los productos" para mencionar la búsqueda seleccionada, pero el hipervínculo de "ver todos" sigue el término de búsqueda original en lugar del seleccionado. + + +## + +## Simulación + + + +- buscar un término parcial +- pase el ratón por encima de los términos sugeridos +- haga clic en "ver todos los productos + + +## + +## Workaround + + +N/A + diff --git a/docs/known-issues/es/search-banners-not-following-the-operator-and-for-trigger-conditions.md b/docs/known-issues/es/search-banners-not-following-the-operator-and-for-trigger-conditions.md new file mode 100644 index 000000000..2456a174f --- /dev/null +++ b/docs/known-issues/es/search-banners-not-following-the-operator-and-for-trigger-conditions.md @@ -0,0 +1,54 @@ +--- +title: 'Los banners de búsqueda no siguen el operador "AND" para las condiciones de activación' +id: 4nQLt5q3Mz2DxvBIyZknXj +status: PUBLISHED +createdAt: 2024-06-20T21:17:46.485Z +updatedAt: 2024-06-20T21:17:47.308Z +publishedAt: 2024-06-20T21:17:47.308Z +firstPublishedAt: 2024-06-20T21:17:47.308Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: los-banners-de-busqueda-no-siguen-el-operador-and-para-las-condiciones-de-activacion +locale: es +kiStatus: Backlog +internalReference: 1053614 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Las condiciones para los banners de búsqueda (gestionados a través de "/admin/search/v4/banners/") no soportan el operador "AND" tal y como se presenta en sus reglas de activación. La interfaz de usuario es incorrecta, y el operador se comporta como "OR" de forma fija. + +Cualquiera de las condiciones rellenadas allí será suficiente para presentar el banner en la página (PLP). + +Tenga en cuenta que al establecer un departamento allí (nivel de categoría 1) se aplicará el banner en cualquiera de sus subcategorías, ya que esto es parte de la ruta de categoría completa. + + + +## Simulación + + +Cree un banner con las siguientes reglas de activación: + +- donde "departamento" es "electrodomésticos" +- y**"categoría" es "frigoríficos". + +El banner no se restringirá a la ruta completa de la categoría "/appliances/refrigerators?map=c,c". Se aplicará en el departamento y sus subcategorías, y en cualquier categoría denominada "frigoríficos", aunque no forme parte de este departamento en concreto. + + + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/es/search-by-ean-not-working-on-received-skus.md b/docs/known-issues/es/search-by-ean-not-working-on-received-skus.md index adf7e50f6..48fe67085 100644 --- a/docs/known-issues/es/search-by-ean-not-working-on-received-skus.md +++ b/docs/known-issues/es/search-by-ean-not-working-on-received-skus.md @@ -1,36 +1,52 @@ --- -title: 'Search by EAN not working on Received Skus' +title: 'La búsqueda por EAN no funciona en Skus recibidos' id: PKdNXxjVPFbJbVBSTFvep -status: DRAFT +status: PUBLISHED createdAt: 2022-01-26T19:24:01.975Z -updatedAt: 2022-01-31T18:31:27.337Z -publishedAt: +updatedAt: 2024-02-16T20:24:48.686Z +publishedAt: 2024-02-16T20:24:48.686Z firstPublishedAt: 2022-01-26T19:25:13.218Z contentType: knownIssue productTeam: Marketplace author: 2mXZkbi0oi061KicTExNjo -tag: -slug: search-by-ean-not-working-on-received-skus +tag: Marketplace +slug: la-busqueda-por-ean-no-funciona-en-skus-recibidos locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 510907 --- ## Sumario -
-

Este contenido sólo está disponible en Inglês.

+
+

Este problema conocido ha sido traducido automáticamente del inglés.

+ +La función de búsqueda de Skus Recibidos permite al marketplace buscar un producto o sku por los siguientes criterios: +- Sku Nombre; +- ID; +- EAN. + +Actualmente, la búsqueda EAN no se comporta como se esperaba, ya que no ofrece ningún resultado. + + +## + ## Simulación -
-

Este contenido sólo está disponible en Inglês.

-
+ +Intente encontrar un sku buscándolo utilizando su EAN. +El resultado debería ser el código en lugar de un espacio en blanco. + + ## Workaround -
-

Este contenido sólo está disponible en Inglês.

-
+ +Utilice los otros criterios de búsqueda, como Sku Name o ID. + + + + diff --git a/docs/known-issues/es/search-has-no-products-if-seller-1-name-in-the-seller-management-differs-from-trading-name-in-account-management-when-using-b2b-suite.md b/docs/known-issues/es/search-has-no-products-if-seller-1-name-in-the-seller-management-differs-from-trading-name-in-account-management-when-using-b2b-suite.md new file mode 100644 index 000000000..894a77223 --- /dev/null +++ b/docs/known-issues/es/search-has-no-products-if-seller-1-name-in-the-seller-management-differs-from-trading-name-in-account-management-when-using-b2b-suite.md @@ -0,0 +1,58 @@ +--- +title: 'La búsqueda no tiene productos si el nombre del vendedor 1 en la Gestión de vendedores difiere del nombre comercial en la Gestión de cuentas al utilizar B2B Suite.' +id: 7a3bwqRmeSClHMoFmyIY2a +status: PUBLISHED +createdAt: 2023-12-01T20:06:13.492Z +updatedAt: 2023-12-01T20:15:07.659Z +publishedAt: 2023-12-01T20:15:07.659Z +firstPublishedAt: 2023-12-01T20:06:14.083Z +contentType: knownIssue +productTeam: B2B +author: 2mXZkbi0oi061KicTExNjo +tag: B2B +slug: la-busqueda-no-tiene-productos-si-el-nombre-del-vendedor-1-en-la-gestion-de-vendedores-difiere-del-nombre-comercial-en-la-gestion-de-cuentas-al-utilizar-b2b-suite +locale: es +kiStatus: Backlog +internalReference: 946391 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Las organizaciones B2B utilizan los nombres de los vendedores desde la Gestión de Vendedores. Si una organización tiene asignado el vendedor 1, el nombre guardado será de la Gestión de vendedores, pero es posible que no se muestren productos en la búsqueda si difiere del nombre comercial en la Gestión de cuentas. + + +## + +## Simulación + + + +- Tenga una cuenta con el vendedor 1 cuyo nombre en Gestión de Vendedores sea diferente del nombre comercial en Gestión de Cuentas; +- Cree una Organización B2B y asigne al vendedor 1; +- Acceda a la cuenta; no se muestra ningún producto. + + + +## Workaround + + + +- Acceda a GraphQL IDE y seleccione vtex.b2b-organizations-graphql; +- Utilice la siguiente consulta para obtener todos los detalles de la organización: + + { getOrganizationById(id: "introduzca aquí el id de la organización"){ id name tradeName status collections{ id name } paymentTerms{ id name } priceTables customFields{ name type value dropdownValues{ value label } useOnRegistration } salesChannel sellers { id name } }} + +- Envíe una mutación para actualizar el nombre del vendedor para el vendedor 1 utilizando la información recuperada anteriormente: + + mutación { updateOrganization( id: "" name: "" tradeName: "" status: "active" collections: [{ id: "" name: "" }] paymentTerms: [{ id: "" name: "" }] priceTables: [""] customFields: [] salesChannel: "" vendedores: [{ id: "1", name: "nombre comercial de Gestión de Cuentas" }] ){ id status message }} + + + + + + diff --git a/docs/known-issues/es/search-navigator-filter-price-range-yielding-incorrect-results.md b/docs/known-issues/es/search-navigator-filter-price-range-yielding-incorrect-results.md index e03ad0414..4cf7d8e32 100644 --- a/docs/known-issues/es/search-navigator-filter-price-range-yielding-incorrect-results.md +++ b/docs/known-issues/es/search-navigator-filter-price-range-yielding-incorrect-results.md @@ -3,8 +3,8 @@ title: 'El filtro del Navegador de Búsqueda + Rango de Precios produce resultad id: 6s4vJr6DVPLU9JlxIPWqhx status: PUBLISHED createdAt: 2022-06-28T16:55:53.208Z -updatedAt: 2022-11-25T22:10:01.089Z -publishedAt: 2022-11-25T22:10:01.089Z +updatedAt: 2024-02-16T20:24:11.551Z +publishedAt: 2024-02-16T20:24:11.551Z firstPublishedAt: 2022-06-28T16:55:53.927Z contentType: knownIssue productTeam: Portal @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Portal slug: el-filtro-del-navegador-de-busqueda-rango-de-precios-produce-resultados-incorrectos locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 504992 --- diff --git a/docs/known-issues/es/search-resolver-applying-messages-translations-over-already-translated-content.md b/docs/known-issues/es/search-resolver-applying-messages-translations-over-already-translated-content.md new file mode 100644 index 000000000..05b4222a4 --- /dev/null +++ b/docs/known-issues/es/search-resolver-applying-messages-translations-over-already-translated-content.md @@ -0,0 +1,53 @@ +--- +title: 'Search Resolver aplicando traducciones de Mensajes sobre contenido ya traducido' +id: 7OIKmmhO3Pa2z0pIU33kY +status: PUBLISHED +createdAt: 2023-07-20T15:28:57.078Z +updatedAt: 2024-06-13T20:51:17.597Z +publishedAt: 2024-06-13T20:51:17.597Z +firstPublishedAt: 2023-07-20T15:28:57.934Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: search-resolver-aplicando-traducciones-de-mensajes-sobre-contenido-ya-traducido +locale: es +kiStatus: Backlog +internalReference: 865918 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +El Search Resolver (capa GraphQL para la Búsqueda Inteligente) solicita traducciones al servicio de Mensajes incluso para tiendas de un solo idioma o contenido ya traducido en una tienda multi-idioma. + +En la práctica, estas traducciones se realizan sobre los mismos idiomas "de" y "a", pero si la tienda tiene activada la función de traducción automática, la cadena puede cambiar a algo inesperado. + +Esto afecta especialmente a las cadenas con varias palabras que pueden considerarse de idiomas diferentes, como palabras en inglés en el nombre de un producto que está mayoritariamente en francés, y potencialmente fechas (entre las notaciones "dd/mm/aaaa" y "mm/dd/aaaa"). + + +## + +## Simulación + + + +- Traduzca cualquier contenido del catálogo de la tienda a un idioma distinto del predeterminado; +- Asegúrese de que todavía hay al menos una palabra en un idioma diferente al traducido; +- Compruebe el escaparate; no coincidirá con la traducción. + + + +## Workaround + + + +- Desactiva la traducción automática; +- Cree traducciones para estos contenidos utilizando el mismo idioma que "de" y "a", por ejemplo, traduciéndolo de "fr-FR" a "fr-FR". + + + diff --git a/docs/known-issues/es/searching-not-return-document-when-the-value-contains-a-plus-symbol.md b/docs/known-issues/es/searching-not-return-document-when-the-value-contains-a-plus-symbol.md new file mode 100644 index 000000000..1a3edf7af --- /dev/null +++ b/docs/known-issues/es/searching-not-return-document-when-the-value-contains-a-plus-symbol.md @@ -0,0 +1,66 @@ +--- +title: 'La búsqueda no devuelve el documento cuando el valor contiene un símbolo + (más).' +id: 7oWiN8Esh9iKy8144Tpglx +status: PUBLISHED +createdAt: 2024-07-08T18:52:21.794Z +updatedAt: 2024-07-08T21:46:18.259Z +publishedAt: 2024-07-08T21:46:18.259Z +firstPublishedAt: 2024-07-08T18:52:22.908Z +contentType: knownIssue +productTeam: Storage +author: 2mXZkbi0oi061KicTExNjo +tag: Storage +slug: la-busqueda-no-devuelve-el-documento-cuando-el-valor-contiene-un-simbolo-mas +locale: es +kiStatus: No Fix +internalReference: 828170 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Cuando se busca un documento utilizando un valor de campo que incluye el símbolo "+", la búsqueda no devuelve el documento. Esto ocurre porque el símbolo "+" se interpreta incorrectamente, lo que provoca que el valor de búsqueda no coincida con el valor existente. +Este problema ocurre tanto en la API como en el CRM_. + + +## + +## Simulación + + + +1. Utiliza la API de búsqueda para consultar un campo que incluya un símbolo "+". +2. La búsqueda devolverá un array vacío. Ejemplo: + + https://{accountName}.environment.com.br/api/dataentities/{entity}/search?_where=homePhone=+5512345678901&_fields=id,userId,email,homePhone,firstName + + +En la interfaz de usuario de CRM: +Si se busca un email que contiene el símbolo "+" se devuelve un error. + + Se ha producido un error inesperado. Inténtelo de nuevo. Si el problema persiste, póngase en contacto con el servicio de asistencia. + + + + +## Workaround + + +Hay dos formas de solucionar este problema: +Codifique el símbolo "+" en "%2B", de modo que la consulta de búsqueda se convierta en: + + https://{accountName}.environment.com.br/api/dataentities/{entity}/search?_where=homePhone=%2B5512345678901&_fields=id,userId,email,homePhone,firstName + + +Utilice el símbolo "*" como comodín, que permitirá que la búsqueda coincida con cualquier carácter anterior al valor especificado: + + https://{accountName}.environment.com.br/api/dataentities/{entity}/search?_where=homePhone=*12345678901&_fields=id,userId,email,homePhone,firstName + +Este problema surge al buscar documentos utilizando valores de campo que incluyen el símbolo "+". La API de búsqueda no interpreta correctamente el símbolo "+", lo que provoca que la búsqueda falle al no coincidir con los valores existentes. Este problema no se limita al campo "homePhone", sino que puede ocurrir con otros campos, como el correo electrónico, que pueden incluir caracteres especiales. +Para solucionar este problema, puede codificar el símbolo "+" como "%2B" en la consulta de búsqueda o utilizar el símbolo "*" como comodín para asegurarse de que la búsqueda recupera los documentos correctos. + + diff --git a/docs/known-issues/es/segment-cookie-updated-only-after-refreshing-the-page.md b/docs/known-issues/es/segment-cookie-updated-only-after-refreshing-the-page.md index 5ff27c66c..0887c365f 100644 --- a/docs/known-issues/es/segment-cookie-updated-only-after-refreshing-the-page.md +++ b/docs/known-issues/es/segment-cookie-updated-only-after-refreshing-the-page.md @@ -3,8 +3,8 @@ title: 'Segmento Cookie actualizado sólo después de actualizar la página' id: 3QBmp4D2tvIAxEzEy2LpNf status: PUBLISHED createdAt: 2022-11-01T16:33:05.698Z -updatedAt: 2023-03-08T20:36:59.962Z -publishedAt: 2023-03-08T20:36:59.962Z +updatedAt: 2024-01-10T17:18:13.115Z +publishedAt: 2024-01-10T17:18:13.115Z firstPublishedAt: 2022-11-01T16:33:06.403Z contentType: knownIssue productTeam: Store Framework @@ -23,7 +23,7 @@ internalReference: 647116
-Algunas funciones y componentes de VTEX pueden utilizar datos solicitados a la cookie de segmento para presentar información (como precio, datos de promoción, disponibilidad de SKU, etc.) en el escaparate. Esta cookie se almacena en el navegador del usuario cuando se crea la sesión. A veces, sobre todo en escenarios dinámicos donde se necesita hacer cambios en el frente donde se desencadena una actualización del Segmento Cookie, la cookie en sí pierde algunos datos que es de un comportamiento en render-runtime que no desencadena el cambio de segmento en el contexto. +Algunas funciones y componentes de VTEX pueden utilizar datos solicitados a la cookie de segmento para presentar información (como precio, datos de promoción, disponibilidad de SKU, etc.) en el escaparate. Esta cookie se almacena en el navegador del usuario cuando se crea la sesión. A veces, sobre todo en escenarios dinámicos donde se necesita hacer cambios en el frente donde se desencadena una actualización del Segmento Cookie, la cookie en sí pierde algunos datos que es de un comportamiento en render-runtime que no desencadena el cambio de segmento al contexto. Cómo recuperar la información de la sesión: https://developers.vtex.com/vtex-rest-api/reference/getsession diff --git a/docs/known-issues/es/seller-commission-updates-does-not-index-binded-skus.md b/docs/known-issues/es/seller-commission-updates-does-not-index-binded-skus.md new file mode 100644 index 000000000..4e8e9958a --- /dev/null +++ b/docs/known-issues/es/seller-commission-updates-does-not-index-binded-skus.md @@ -0,0 +1,56 @@ +--- +title: 'Las actualizaciones de las comisiones de los vendedores no indexan las skus vinculadas' +id: GNX6sFV0thQkMLWEwxya9 +status: PUBLISHED +createdAt: 2023-08-31T14:44:39.162Z +updatedAt: 2023-08-31T14:44:39.748Z +publishedAt: 2023-08-31T14:44:39.748Z +firstPublishedAt: 2023-08-31T14:44:39.748Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: las-actualizaciones-de-las-comisiones-de-los-vendedores-no-indexan-las-skus-vinculadas +locale: es +kiStatus: Backlog +internalReference: 891162 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Cuando el vendedor actualiza la comisión del vendedor en la interfaz de usuario de gestión de vendedores, los skus vinculados relacionados con este vendedor no se indexan automáticamente. + +Nuestro sistema de pago utiliza la API stockkeepingunitbyid para obtener la información actualizada de la sku. + +En esta API tenemos el objeto SkuSellers que contiene la información de la comisión. Pero si el sku no está indexado este objeto queda desactualizado. + +Esto implica que en el checkout se obtiene el valor antiguo de la comisión. + + +## + +## Simulación + + + +1. Cambie la comisión del vendedor en la interfaz de usuario de gestión de vendedores. +2. Espere el tiempo de caché, alrededor de 10min. +3. Compruebe que en la simulación de pago la comisión está desactualizada. + + + +## Workaround + + +Para evitar cerrar pedidos con el valor de comisión desactualizado, el comerciante puede indexar manualmente los skus afectados. + + + + + + diff --git a/docs/known-issues/es/seller-group-creation-does-not-add-selected-sellers.md b/docs/known-issues/es/seller-group-creation-does-not-add-selected-sellers.md new file mode 100644 index 000000000..663ffeb82 --- /dev/null +++ b/docs/known-issues/es/seller-group-creation-does-not-add-selected-sellers.md @@ -0,0 +1,54 @@ +--- +title: 'La creación de grupos de vendedores no añade los vendedores seleccionados' +id: 5J14RCg9E4LzBcvJQyOAYy +status: PUBLISHED +createdAt: 2023-10-27T17:33:45.625Z +updatedAt: 2024-01-26T16:54:12.089Z +publishedAt: 2024-01-26T16:54:12.089Z +firstPublishedAt: 2023-10-27T17:33:46.214Z +contentType: knownIssue +productTeam: Marketplace +author: 2mXZkbi0oi061KicTExNjo +tag: Marketplace +slug: la-creacion-de-grupos-de-vendedores-no-anade-los-vendedores-seleccionados +locale: es +kiStatus: Fixed +internalReference: 926969 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +El mercado puede crear grupos con algunos vendedores en la interfaz de usuario de gestión de vendedores. + ![](https://vtexhelp.zendesk.com/attachments/token/Mi9PZxDSnInogb65PbJ3fEduu/?name=image.png) + +Sin embargo, al añadir un nombre de grupo y vendedores en esta interfaz, sólo se guarda el nombre del grupo. Aparece un mensaje de error: +"Lo sentimos, algo ha ido mal al añadir los vendedores al grupo XXX". + ![](https://vtexhelp.zendesk.com/attachments/token/Gd0FRbqKLDnCGFmIjuXIctxwX/?name=image.png) + + +## + +## Simulación + + + +1. Vaya al área de Gestión de vendedores y pulse en Gestionar grupos; +2. Pulsa en Añadir Grupo y añade la información como nombre y vendedores; +3. 3. Compruebe que el grupo está creado pero sin ningún vendedor. + + + +## Workaround + + +Añada los vendedores al grupo manualmente más tarde en su "Detalles del vendedor" UI + + + + + diff --git a/docs/known-issues/es/seller-portal-promotion-minimum-item-price-condition-not-working-as-expected.md b/docs/known-issues/es/seller-portal-promotion-minimum-item-price-condition-not-working-as-expected.md new file mode 100644 index 000000000..fe0e87683 --- /dev/null +++ b/docs/known-issues/es/seller-portal-promotion-minimum-item-price-condition-not-working-as-expected.md @@ -0,0 +1,50 @@ +--- +title: 'Portal del vendedor Promoción Precio mínimo del artículo condición no funciona como se esperaba' +id: d0qJRHP3ngtNH5gwSPaNi +status: PUBLISHED +createdAt: 2023-10-31T20:42:03.072Z +updatedAt: 2023-10-31T20:42:03.763Z +publishedAt: 2023-10-31T20:42:03.763Z +firstPublishedAt: 2023-10-31T20:42:03.763Z +contentType: knownIssue +productTeam: Pricing & Promotions +author: 2mXZkbi0oi061KicTExNjo +tag: Pricing & Promotions +slug: portal-del-vendedor-promocion-precio-minimo-del-articulo-condicion-no-funciona-como-se-esperaba +locale: es +kiStatus: Backlog +internalReference: 928558 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + + +Actualmente, no es posible crear una promoción y establecer una condición de precio mínimo del artículo, a través de la interfaz no es posible guardar. + + +## + +## Simulación + + + +Crear una promoción y establecer un precio mínimo en las Condiciones + + + +## Workaround + + + +A través de la API es posible guardar la restricción. +Advertencia: guardar de nuevo a través de la interfaz, después de guardar a través de la API, sobrescribirá cualquier alteración realizada. + + + + + diff --git a/docs/known-issues/es/seller-portal-select-specifications-dropdown-malfunctioning.md b/docs/known-issues/es/seller-portal-select-specifications-dropdown-malfunctioning.md index 669683b60..c402c1027 100644 --- a/docs/known-issues/es/seller-portal-select-specifications-dropdown-malfunctioning.md +++ b/docs/known-issues/es/seller-portal-select-specifications-dropdown-malfunctioning.md @@ -3,8 +3,8 @@ title: 'El desplegable de selección de especificaciones del portal del vendedor id: 7DeU9mKh7gseN7svVPtDzb status: PUBLISHED createdAt: 2022-12-06T14:27:57.920Z -updatedAt: 2023-05-09T19:08:09.706Z -publishedAt: 2023-05-09T19:08:09.706Z +updatedAt: 2024-02-16T20:24:15.024Z +publishedAt: 2024-02-16T20:24:15.024Z firstPublishedAt: 2022-12-06T14:27:58.644Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: el-desplegable-de-seleccion-de-especificaciones-del-portal-del-vendedor-no-funciona-correctamente locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 711303 --- diff --git a/docs/known-issues/es/seller-register-ui-doesnt-send-products-to-reindex-when-inactivating-a-seller.md b/docs/known-issues/es/seller-register-ui-doesnt-send-products-to-reindex-when-inactivating-a-seller.md new file mode 100644 index 000000000..f0f740af3 --- /dev/null +++ b/docs/known-issues/es/seller-register-ui-doesnt-send-products-to-reindex-when-inactivating-a-seller.md @@ -0,0 +1,48 @@ +--- +title: 'La interfaz de usuario de registro de vendedores no envía los productos a reindexar al desactivar un vendedor.' +id: 0iAMGhIOKDyMbEykB4pfx +status: PUBLISHED +createdAt: 2023-10-06T19:45:08.963Z +updatedAt: 2023-10-06T19:45:29.372Z +publishedAt: 2023-10-06T19:45:29.372Z +firstPublishedAt: 2023-10-06T19:45:09.832Z +contentType: knownIssue +productTeam: Marketplace +author: 2mXZkbi0oi061KicTExNjo +tag: Marketplace +slug: la-interfaz-de-usuario-de-registro-de-vendedores-no-envia-los-productos-a-reindexar-al-desactivar-un-vendedor +locale: es +kiStatus: Backlog +internalReference: 915970 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Al utilizar la nueva interfaz de usuario de experiencia del vendedor, /admin/sellers, la acción de desactivar un vendedor debería reindexar sus productos relacionados para que puedan eliminarse de los mercados asociados, lo que no ocurre actualmente. + + +## + +## Simulación + + +Acceda a la interfaz de usuario antes mencionada y, para una tienda que se está integrando con un mercado, con un punto final de afiliado (https://help.vtex.com/en/tutorial/como-configurar-afiliado--tutorials_187) y, a continuación, intente desactivar un vendedor disponible para esta misma política comercial. + +Los artículos, en el marketplace, no se actualizarán. + + + +## Workaround + + +Reindexe la base o utilice la interfaz de vendedor heredada ( https://accountname.vtexcommercestable.com.br/admin/site/seller.aspx), que activa la indexación correctamente. + + + + + diff --git a/docs/known-issues/es/sellers-order-invoiced-with-problem-in-the-payment-capture.md b/docs/known-issues/es/sellers-order-invoiced-with-problem-in-the-payment-capture.md new file mode 100644 index 000000000..8d200210c --- /dev/null +++ b/docs/known-issues/es/sellers-order-invoiced-with-problem-in-the-payment-capture.md @@ -0,0 +1,66 @@ +--- +title: 'Pedido del vendedor facturado con problema en la captura del pago' +id: 59M66kN7D6qy8ErLnbdT9r +status: PUBLISHED +createdAt: 2024-01-29T16:51:46.993Z +updatedAt: 2024-01-29T16:51:47.674Z +publishedAt: 2024-01-29T16:51:47.674Z +firstPublishedAt: 2024-01-29T16:51:47.674Z +contentType: knownIssue +productTeam: Order Management +author: 2mXZkbi0oi061KicTExNjo +tag: Order Management +slug: pedido-del-vendedor-facturado-con-problema-en-la-captura-del-pago +locale: es +kiStatus: Backlog +internalReference: 376646 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Ahora mismo, tal y como está construida nuestra arquitectura, tanto el Vendedor como el Marketplace son dos entidades totalmente diferentes. Marketplace se encarga de recibir el dinero del cliente y el vendedor es responsable de toda la logística hasta el momento en que entrega los productos al cliente. + +La parte de "recibir dinero" se divide en Autorización y Captura. Ambas son acciones separadas en el Gateway y se ejecutan en dos momentos distintos. El primero es cuando el cliente realiza la compra y el segundo es cuando se inserta una factura en el sistema. Tras el proceso de Autorización, el Marketplace "indica" al Vendedor que puede proceder a preparar y enviar al cliente su mercancía. Como hay un espacio de tiempo entre la Autorización y la Captura y como son acciones separadas, no hay garantía de que la acción de Captura se ejecute correctamente. + +Esto nos deja con el problema de que el Vendedor recibió una notificación para enviar la mercancía, insertó una notificación de factura en el sistema, y el Marketplace tuvo un problema al intentar realizar la acción de Captura. + +En estos casos de notificación de Autorización y Captura, el Gateway siempre notifica inicialmente al Marketplace que a su vez notifica al Vendedor. + +El problema es que el flujo del Vendedor no se detiene por los problemas que pueda tener en la Captura de pago, sino que se refleja en el flujo del Mercado. + + +## + +## Simulación + + +No tenemos un paso a paso para replicar, sin embargo, es posible validar una orden de ejemplo. + +Podemos ver que la orden de Mercado reportó un problema en la captura y no pudo completar el flujo, mostrando el error: "La operación de liquidación ha vuelto Fallida" + +En el flujo, el estado del pedido en el Marketplace será "Verificando factura" y en las interacciones el mensaje: "La operación de liquidación ha vuelto Fallida". + +En los eventos de transacción, aparecerá el mensaje: "Error: La respuesta fue Entidad_Rechazada". + +Mientras el pedido del Vendedor llegó a Facturado, porque, para el Vendedor en la arquitectura actual, la captura del pago no es su responsabilidad aún siendo el dueño del pago. + + + + +## Workaround + + +En este momento no contamos con una solución para completar el flujo del Mercado, ya que esto depende de que la captura se realice correctamente. Sin la confirmación del Gateway, el pedido no podrá avanzar. Desafortunadamente, la salida a este tipo de inconsistencia es cancelar la orden MKT e intentar hacer una nueva manualmente. + +Es importante validar siempre que se ha completado la captura del pago antes de entregar los productos + + + + + + diff --git a/docs/known-issues/es/service-type-name-field-wrongly-returned-via-api.md b/docs/known-issues/es/service-type-name-field-wrongly-returned-via-api.md new file mode 100644 index 000000000..789bd7434 --- /dev/null +++ b/docs/known-issues/es/service-type-name-field-wrongly-returned-via-api.md @@ -0,0 +1,48 @@ +--- +title: 'El campo del nombre del tipo de servicio se devuelve erróneamente a través de la API' +id: 1FdozyiQb5DLe7TPICyCDR +status: PUBLISHED +createdAt: 2024-01-04T16:36:17.926Z +updatedAt: 2024-01-04T16:36:18.628Z +publishedAt: 2024-01-04T16:36:18.628Z +firstPublishedAt: 2024-01-04T16:36:18.628Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: el-campo-del-nombre-del-tipo-de-servicio-se-devuelve-erroneamente-a-traves-de-la-api +locale: es +kiStatus: Backlog +internalReference: 961278 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Actualmente las APIs del Catálogo SKU no están devolviendo correctamente el nombre de un tipo de servicio. En su lugar se está devolviendo el nombre del valor del servicio. + + +## + +## Simulación + + + +1. Hacer una petición GET SKU sobre un sku asociado a un servicio: https://developers.vtex.com/docs/api-reference/catalog-api#get-/api/catalog/pvt/stockkeepingunit/-skuId- +2. Observa que el objeto services devuelve un campo serviceTypeId y un Name, sin embargo el campo Name no muestra el nombre del tipo de servicio en sí. + + + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/es/services-prices-are-not-updated-when-added-to-items.md b/docs/known-issues/es/services-prices-are-not-updated-when-added-to-items.md index 707ed568f..36b10c0c0 100644 --- a/docs/known-issues/es/services-prices-are-not-updated-when-added-to-items.md +++ b/docs/known-issues/es/services-prices-are-not-updated-when-added-to-items.md @@ -3,8 +3,8 @@ title: 'Los precios de los servicios no se actualizan cuando se añaden a los ar id: 5hJ7TbHzX4zFbdNWqPnMRQ status: PUBLISHED createdAt: 2023-05-09T14:27:37.283Z -updatedAt: 2023-05-09T14:27:37.766Z -publishedAt: 2023-05-09T14:27:37.766Z +updatedAt: 2023-06-23T18:37:32.624Z +publishedAt: 2023-06-23T18:37:32.624Z firstPublishedAt: 2023-05-09T14:27:37.766Z contentType: knownIssue productTeam: Checkout @@ -34,7 +34,7 @@ Los precios de los servicios no se actualizan si se añadió a un artículo ante - Crear un servicio; - Añadir un artículo con servicio al carrito; -- Cambiar el precio del servicio; +- Modificar el precio del servicio; - Comprobar el carro previamente montado; el servicio no se actualiza. diff --git a/docs/known-issues/es/session-cookies-are-shared-between-different-bindings-when-they-are-not-in-the-same-path-level.md b/docs/known-issues/es/session-cookies-are-shared-between-different-bindings-when-they-are-not-in-the-same-path-level.md new file mode 100644 index 000000000..bc0a80e1d --- /dev/null +++ b/docs/known-issues/es/session-cookies-are-shared-between-different-bindings-when-they-are-not-in-the-same-path-level.md @@ -0,0 +1,49 @@ +--- +title: 'Las cookies de sesión se comparten entre distintos enlaces cuando no se encuentran en el mismo nivel de ruta' +id: 4pKeUI7qtdByaQowYs19Et +status: PUBLISHED +createdAt: 2023-10-25T01:06:04.190Z +updatedAt: 2023-10-25T01:06:04.707Z +publishedAt: 2023-10-25T01:06:04.707Z +firstPublishedAt: 2023-10-25T01:06:04.707Z +contentType: knownIssue +productTeam: Identity +author: 2mXZkbi0oi061KicTExNjo +tag: Identity +slug: las-cookies-de-sesion-se-comparten-entre-distintos-enlaces-cuando-no-se-encuentran-en-el-mismo-nivel-de-ruta +locale: es +kiStatus: No Fix +internalReference: 925071 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Las cookies para la información de sesión son exclusivas de la vinculación de cuenta específica, pero las vinculaciones que no están en el mismo nivel de ruta pueden recibir cookies de niveles inferiores, lo que provoca problemas. + +Si son de la misma cuenta, la información de Sesión se mezclará y anulará parámetros críticos. Si son de cuentas diferentes, puede bloquear las peticiones, generando errores como "las peticiones entre cuentas no están permitidas". + + +## + +## Simulación + + +Un ejemplo de escenario es una tienda que utiliza la ruta raíz `/` para su idioma por defecto (inglés) y `/fr` para un segundo idioma (francés). La información de la tienda en inglés puede afectar a la tienda en francés y viceversa. + +Otro ejemplo es una tienda B2C bajo `/us` para el país específico y la tienda B2B bajo `/us/corporate`. + + + +## Workaround + + +Las tiendas que comparten el mismo host/dominio pueden mantener el mismo patrón para su ruta sin mezclar diferentes niveles. Ideas de alternativas para los ejemplos presentados serían `/en` frente a `/fr` (ambos utilizando una ruta de un solo nivel) y `/us/personal` frente a `/us/corporativo` (ruta de dos niveles). + + + + diff --git a/docs/known-issues/es/settings-ui-doesnt-update-expiration-period-of-quotes.md b/docs/known-issues/es/settings-ui-doesnt-update-expiration-period-of-quotes.md new file mode 100644 index 000000000..792e074da --- /dev/null +++ b/docs/known-issues/es/settings-ui-doesnt-update-expiration-period-of-quotes.md @@ -0,0 +1,56 @@ +--- +title: 'La interfaz de usuario de la configuración no actualiza el "periodo de caducidad" de las cotizaciones' +id: 4CmuAYwDn7tcCiR9DQHSFb +status: PUBLISHED +createdAt: 2023-08-07T19:42:22.810Z +updatedAt: 2024-05-08T18:04:41.362Z +publishedAt: 2024-05-08T18:04:41.362Z +firstPublishedAt: 2023-08-07T19:43:56.788Z +contentType: knownIssue +productTeam: B2B +author: 2mXZkbi0oi061KicTExNjo +tag: B2B +slug: la-interfaz-de-usuario-de-la-configuracion-no-actualiza-el-periodo-de-caducidad-de-las-cotizaciones +locale: es +kiStatus: Backlog +internalReference: 876576 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +B2B Quote settings UI no actualiza el valor del periodo de expiración; siempre es 30. + + +## + +## Simulación + + + +- Acceda a la página de configuración de Cotizaciones B2B y cambie el "periodo de caducidad". +- Actualice la página; no se aplica ningún cambio. + + + +## Workaround + + + +- Acceda a GraphQL IDE y seleccione vtex.b2b-quotes-graphql; +- Utilice la siguiente consulta para obtener la fecha de caducidad: + + { getAppSettings{ adminSetup { cartLifeSpan } }} + +- Envíe una mutación para actualizar la fecha de caducidad a un valor diferente: + + mutation SaveAppSettings($input: AppSettingsInput!) { saveAppSettings(input: $input) { adminSetup { cartLifeSpan } }}{ "input": { "cartLifeSpan": }} + + + + + diff --git a/docs/known-issues/es/shipping-options-gets-frozen-when-trying-to-select-an-option.md b/docs/known-issues/es/shipping-options-gets-frozen-when-trying-to-select-an-option.md new file mode 100644 index 000000000..cff1af4bf --- /dev/null +++ b/docs/known-issues/es/shipping-options-gets-frozen-when-trying-to-select-an-option.md @@ -0,0 +1,49 @@ +--- +title: 'Las opciones de envío se congelan al intentar seleccionar una opción' +id: 7zrMuzLq8kpNLDc2l2FswA +status: PUBLISHED +createdAt: 2023-09-13T14:42:26.106Z +updatedAt: 2024-05-21T14:04:53.005Z +publishedAt: 2024-05-21T14:04:53.005Z +firstPublishedAt: 2023-09-13T14:42:26.860Z +contentType: knownIssue +productTeam: B2B +author: 2mXZkbi0oi061KicTExNjo +tag: B2B +slug: las-opciones-de-envio-se-congelan-al-intentar-seleccionar-una-opcion +locale: es +kiStatus: Fixed +internalReference: 898888 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Cuando se utiliza la configuración de pago B2B y se va y viene entre los pasos de envío y pago, el envío se congela al intentar seleccionar una opción. + + +## + +## Simulación + + + +- Asegúrese de que tiene al menos 2 direcciones registradas en el Centro de Costes; +- Añada cualquier producto a la cesta y vaya al paso de pago; +- Edite el envío, vuelva al paso de pago y actualice la página; +- Edite el envío de nuevo e intente seleccionar una opción, la interfaz de usuario se congelará + + + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/es/shipping-policy-stuck-in-processing-status-is-displayed-as-active-in-the-new-logistics-ui.md b/docs/known-issues/es/shipping-policy-stuck-in-processing-status-is-displayed-as-active-in-the-new-logistics-ui.md new file mode 100644 index 000000000..4499cf996 --- /dev/null +++ b/docs/known-issues/es/shipping-policy-stuck-in-processing-status-is-displayed-as-active-in-the-new-logistics-ui.md @@ -0,0 +1,49 @@ +--- +title: 'La política de envíos bloqueada en estado de tramitación se muestra como activa en la nueva interfaz de usuario de logística.' +id: 6c6JrnkhTdz5kM8kGzsRXQ +status: PUBLISHED +createdAt: 2023-10-25T23:48:45.891Z +updatedAt: 2023-11-27T21:18:03.811Z +publishedAt: 2023-11-27T21:18:03.811Z +firstPublishedAt: 2023-10-25T23:48:46.471Z +contentType: knownIssue +productTeam: Logistics +author: 2mXZkbi0oi061KicTExNjo +tag: Logistics +slug: la-politica-de-envios-bloqueada-en-estado-de-tramitacion-se-muestra-como-activa-en-la-nueva-interfaz-de-usuario-de-logistica +locale: es +kiStatus: Fixed +internalReference: 925914 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +En ocasiones la póliza de transporte puede quedarse atascada en el estado de tramitación, pero en la nueva UI de logística no se ve porque informa de que el estado está activo. +Este comportamiento puede estorbar a la hora de subir una nueva hoja de cálculo de portes, ya que el usuario asumirá que el proceso se ha completado al mostrar un estado activo, pero los nuevos datos no se verán reflejados. + + + +## + +## Simulación + + +Tener una póliza de transporte en estado activo en la nueva UI, donde al intentar subir una nueva hoja de cálculo, los datos no se reflejan. + + + + +## Workaround + + +Para que la póliza de envío abandone el estado de tramitación en el que se encuentra, es necesaria una acción del equipo, tras la cual se podrá subir la hoja de cálculo y el proceso continuará con normalidad. + + + + + diff --git a/docs/known-issues/es/shipping-policy-that-does-not-deliver-on-weekends-is-being-considered.md b/docs/known-issues/es/shipping-policy-that-does-not-deliver-on-weekends-is-being-considered.md index 84534d0a0..d2c87a422 100644 --- a/docs/known-issues/es/shipping-policy-that-does-not-deliver-on-weekends-is-being-considered.md +++ b/docs/known-issues/es/shipping-policy-that-does-not-deliver-on-weekends-is-being-considered.md @@ -3,8 +3,8 @@ title: 'Se está estudiando una política de envíos que no entregue los fines d id: 25bhUZXA9sZvyFVNeMUSJl status: PUBLISHED createdAt: 2022-06-08T18:32:07.971Z -updatedAt: 2022-11-25T21:59:34.643Z -publishedAt: 2022-11-25T21:59:34.643Z +updatedAt: 2024-02-16T20:25:34.078Z +publishedAt: 2024-02-16T20:25:34.078Z firstPublishedAt: 2022-06-08T18:32:08.836Z contentType: knownIssue productTeam: Logistics @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Logistics slug: se-esta-estudiando-una-politica-de-envios-que-no-entregue-los-fines-de-semana locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 594828 --- diff --git a/docs/known-issues/es/shipping-policy-with-incorrect-maxvolume-on-spreadsheet-does-not-show-message-error-on-simulation.md b/docs/known-issues/es/shipping-policy-with-incorrect-maxvolume-on-spreadsheet-does-not-show-message-error-on-simulation.md index bfa6b217e..ac06e01a6 100644 --- a/docs/known-issues/es/shipping-policy-with-incorrect-maxvolume-on-spreadsheet-does-not-show-message-error-on-simulation.md +++ b/docs/known-issues/es/shipping-policy-with-incorrect-maxvolume-on-spreadsheet-does-not-show-message-error-on-simulation.md @@ -3,8 +3,8 @@ title: 'La política de envío con un MaxVolume incorrecto en la hoja de cálcul id: 7zIbmadcOfI3oHmkm8LmkY status: PUBLISHED createdAt: 2022-05-18T18:19:04.901Z -updatedAt: 2022-11-25T21:59:49.182Z -publishedAt: 2022-11-25T21:59:49.182Z +updatedAt: 2024-02-16T20:25:21.794Z +publishedAt: 2024-02-16T20:25:21.794Z firstPublishedAt: 2022-05-18T18:19:05.868Z contentType: knownIssue productTeam: Logistics @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Logistics slug: la-politica-de-envio-con-un-maxvolume-incorrecto-en-la-hoja-de-calculo-no-muestra-el-error-del-mensaje-en-la-simulacion locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 380471 --- diff --git a/docs/known-issues/es/shipping-preview-does-not-use-sla-name-for-display-in-ui.md b/docs/known-issues/es/shipping-preview-does-not-use-sla-name-for-display-in-ui.md index 93b1d52da..7c6be0ed3 100644 --- a/docs/known-issues/es/shipping-preview-does-not-use-sla-name-for-display-in-ui.md +++ b/docs/known-issues/es/shipping-preview-does-not-use-sla-name-for-display-in-ui.md @@ -3,8 +3,8 @@ title: 'La vista previa de los envíos no utiliza el nombre del ANS para su visu id: 6v7vh0CSUfpiF04brZ0bgb status: PUBLISHED createdAt: 2022-05-06T20:46:38.910Z -updatedAt: 2022-11-25T21:52:23.344Z -publishedAt: 2022-11-25T21:52:23.344Z +updatedAt: 2024-02-16T20:25:44.430Z +publishedAt: 2024-02-16T20:25:44.430Z firstPublishedAt: 2022-05-06T20:46:39.731Z contentType: knownIssue productTeam: Checkout @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Checkout slug: la-vista-previa-de-los-envios-no-utiliza-el-nombre-del-ans-para-su-visualizacion-en-la-interfaz-de-usuario locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 574651 --- diff --git a/docs/known-issues/es/shipping-preview-shows-pickup-postal-code-for-shipping-when-there-is-package-split-for-pickup-and-shipping.md b/docs/known-issues/es/shipping-preview-shows-pickup-postal-code-for-shipping-when-there-is-package-split-for-pickup-and-shipping.md new file mode 100644 index 000000000..48471fc1c --- /dev/null +++ b/docs/known-issues/es/shipping-preview-shows-pickup-postal-code-for-shipping-when-there-is-package-split-for-pickup-and-shipping.md @@ -0,0 +1,47 @@ +--- +title: 'La vista previa del envío muestra el código postal de recogida para el envío cuando hay un paquete dividido para la recogida y el envío.' +id: 7gGu9EUZGGXp4dRCCGipsA +status: PUBLISHED +createdAt: 2024-06-26T20:36:39.627Z +updatedAt: 2024-06-26T20:36:40.541Z +publishedAt: 2024-06-26T20:36:40.541Z +firstPublishedAt: 2024-06-26T20:36:40.541Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: la-vista-previa-del-envio-muestra-el-codigo-postal-de-recogida-para-el-envio-cuando-hay-un-paquete-dividido-para-la-recogida-y-el-envio +locale: es +kiStatus: Backlog +internalReference: 938124 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +En la vista previa del envío, cuando se selecciona recoger en tienda, pero no todos los artículos están disponibles para esa recogida, la dirección mostrada para el envío es la de la recogida elegida, y no es posible cambiarla. Sin embargo, en el formulario de pedido, la dirección seleccionada para el envío es correcta. + + + +## Simulación + + + +- Añadir artículos al carrito donde al menos uno no está disponible para su recogida; +- Añadir un código postal al carrito; +- Cambiar a recogida en tienda; +- El código postal mostrado para el envío es el de la recogida elegida. + + + +## Workaround + + +Cambie el código postal en el paso de envío. + + + diff --git a/docs/known-issues/es/shipping-preview-wrongly-displaying-the-date-when-its-scheduled-delivery.md b/docs/known-issues/es/shipping-preview-wrongly-displaying-the-date-when-its-scheduled-delivery.md index 7cc2231eb..2a2ab06c5 100644 --- a/docs/known-issues/es/shipping-preview-wrongly-displaying-the-date-when-its-scheduled-delivery.md +++ b/docs/known-issues/es/shipping-preview-wrongly-displaying-the-date-when-its-scheduled-delivery.md @@ -3,8 +3,8 @@ title: 'La vista previa de envío muestra erróneamente la fecha en la que está id: 6pbufuWTFkL4NK3xLIxj1z status: PUBLISHED createdAt: 2023-01-31T19:36:58.137Z -updatedAt: 2023-01-31T19:36:58.933Z -publishedAt: 2023-01-31T19:36:58.933Z +updatedAt: 2024-07-01T18:48:44.228Z +publishedAt: 2024-07-01T18:48:44.228Z firstPublishedAt: 2023-01-31T19:36:58.933Z contentType: knownIssue productTeam: Checkout @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Checkout slug: la-vista-previa-de-envio-muestra-erroneamente-la-fecha-en-la-que-esta-programada-la-entrega locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 743774 --- diff --git a/docs/known-issues/es/shipping-preview-wrongly-displaying-the-price-when-its-scheduled-delivery.md b/docs/known-issues/es/shipping-preview-wrongly-displaying-the-price-when-its-scheduled-delivery.md index 4d5874689..e25b4d0b5 100644 --- a/docs/known-issues/es/shipping-preview-wrongly-displaying-the-price-when-its-scheduled-delivery.md +++ b/docs/known-issues/es/shipping-preview-wrongly-displaying-the-price-when-its-scheduled-delivery.md @@ -1,18 +1,18 @@ --- -title: 'Vista previa de envío muestra erróneamente el precio cuando es entrega programada' +title: 'La vista previa del envío muestra erróneamente el precio cuando se trata de una entrega programada' id: 1348f4mDxoxAT7pTKBxm29 status: PUBLISHED createdAt: 2023-01-31T19:16:25.118Z -updatedAt: 2023-02-01T20:32:44.535Z -publishedAt: 2023-02-01T20:32:44.535Z +updatedAt: 2024-03-27T15:40:02.745Z +publishedAt: 2024-03-27T15:40:02.745Z firstPublishedAt: 2023-01-31T19:16:25.874Z contentType: knownIssue productTeam: Checkout author: 2mXZkbi0oi061KicTExNjo tag: Checkout -slug: vista-previa-de-envio-muestra-erroneamente-el-precio-cuando-es-entrega-programada +slug: la-vista-previa-del-envio-muestra-erroneamente-el-precio-cuando-se-trata-de-una-entrega-programada locale: es -kiStatus: Backlog +kiStatus: Fixed internalReference: 532487 --- diff --git a/docs/known-issues/es/shipping-previews-postal-code-input-field-is-not-hidden.md b/docs/known-issues/es/shipping-previews-postal-code-input-field-is-not-hidden.md index 9e7d1676f..fc43b3917 100644 --- a/docs/known-issues/es/shipping-previews-postal-code-input-field-is-not-hidden.md +++ b/docs/known-issues/es/shipping-previews-postal-code-input-field-is-not-hidden.md @@ -3,8 +3,8 @@ title: 'El campo de código postal de la vista previa de envío no está oculto' id: 6YCl40YEzu1HGkfHkcjGqu status: PUBLISHED createdAt: 2023-05-09T13:27:51.259Z -updatedAt: 2023-05-09T13:27:51.724Z -publishedAt: 2023-05-09T13:27:51.724Z +updatedAt: 2024-02-20T22:22:29.335Z +publishedAt: 2024-02-20T22:22:29.335Z firstPublishedAt: 2023-05-09T13:27:51.724Z contentType: knownIssue productTeam: Checkout @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Checkout slug: el-campo-de-codigo-postal-de-la-vista-previa-de-envio-no-esta-oculto locale: es -kiStatus: Backlog +kiStatus: Fixed internalReference: 821984 --- diff --git a/docs/known-issues/es/shipping-promotions-applying-in-different-slas-causing-divergence-in-tax-hub.md b/docs/known-issues/es/shipping-promotions-applying-in-different-slas-causing-divergence-in-tax-hub.md new file mode 100644 index 000000000..08db353fd --- /dev/null +++ b/docs/known-issues/es/shipping-promotions-applying-in-different-slas-causing-divergence-in-tax-hub.md @@ -0,0 +1,48 @@ +--- +title: 'Las promociones de envío que se aplican en distintos SLA provocan divergencias en el Tax Hub' +id: 3uI0b4FmXUh4uue5kFyFNy +status: PUBLISHED +createdAt: 2023-10-09T13:42:08.767Z +updatedAt: 2023-10-23T11:59:12.329Z +publishedAt: 2023-10-23T11:59:12.329Z +firstPublishedAt: 2023-10-09T13:42:09.636Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: las-promociones-de-envio-que-se-aplican-en-distintos-sla-provocan-divergencias-en-el-tax-hub +locale: es +kiStatus: Fixed +internalReference: 916423 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Cuando las promociones de envío aplican para diferentes SLAs, siendo uno de ellos el envío gratuito, causa divergencia en la solicitud enviada por el Tax Hub, impidiendo que el pedido sea realizado. + + +## + +## Simulación + + + +- Crear una promoción de envío gratuito para un SLA específico; +- Crear cualquier otra promoción de envío para otro ANS; +- Intentar realizar un pedido, aparece el mensaje "No se ha podido crear el pedido solicitado. Por favor, inténtelo de nuevo". + + +## + +## Workaround + + +N/A + + + diff --git a/docs/known-issues/es/shipping-step-with-postal-code-does-not-work-for-some-countries-united-arab-emirates.md b/docs/known-issues/es/shipping-step-with-postal-code-does-not-work-for-some-countries-united-arab-emirates.md new file mode 100644 index 000000000..e44ac24e8 --- /dev/null +++ b/docs/known-issues/es/shipping-step-with-postal-code-does-not-work-for-some-countries-united-arab-emirates.md @@ -0,0 +1,34 @@ +--- +title: 'El paso de envío con código postal no funciona para algunos países (Emiratos Árabes Unidos)' +id: 2nlXX0e1q1MLiSjCG1U1Uf +status: PUBLISHED +createdAt: 2024-06-21T16:31:14.956Z +updatedAt: 2024-07-16T13:10:07.140Z +publishedAt: 2024-07-16T13:10:07.140Z +firstPublishedAt: 2024-06-21T16:31:15.891Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: el-paso-de-envio-con-codigo-postal-no-funciona-para-algunos-paises-emiratos-arabes-unidos +locale: es +kiStatus: Fixed +internalReference: 312132 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ +## **Resumen** + +## Simulación + + + +## Workaround + + + diff --git a/docs/known-issues/es/shopee-failed-to-create-product-variations.md b/docs/known-issues/es/shopee-failed-to-create-product-variations.md index 8316ed702..ee61dd9c4 100644 --- a/docs/known-issues/es/shopee-failed-to-create-product-variations.md +++ b/docs/known-issues/es/shopee-failed-to-create-product-variations.md @@ -3,8 +3,8 @@ title: '[Shopee] Error al crear variaciones de producto' id: 5IKAkqtm8eejg2IhzrCgSz status: PUBLISHED createdAt: 2022-10-25T16:29:19.572Z -updatedAt: 2023-02-07T12:56:37.721Z -publishedAt: 2023-02-07T12:56:37.721Z +updatedAt: 2024-02-16T20:24:45.182Z +publishedAt: 2024-02-16T20:24:45.182Z firstPublishedAt: 2022-10-25T16:29:20.906Z contentType: knownIssue productTeam: Connections @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Connections slug: shopee-error-al-crear-variaciones-de-producto locale: es -kiStatus: Fixed +kiStatus: No Fix internalReference: 685160 --- diff --git a/docs/known-issues/es/similar-products-ui-brokes-with-too-many-products.md b/docs/known-issues/es/similar-products-ui-brokes-with-too-many-products.md new file mode 100644 index 000000000..a21a1c033 --- /dev/null +++ b/docs/known-issues/es/similar-products-ui-brokes-with-too-many-products.md @@ -0,0 +1,52 @@ +--- +title: 'Productos similares La IU se rompe con demasiados productos' +id: 1gaBTJ1VlwLkoBb1636qoH +status: PUBLISHED +createdAt: 2023-07-25T15:53:49.976Z +updatedAt: 2023-08-15T17:28:32.114Z +publishedAt: 2023-08-15T17:28:32.114Z +firstPublishedAt: 2023-07-25T15:53:50.941Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: productos-similares-la-iu-se-rompe-con-demasiados-productos +locale: es +kiStatus: Backlog +internalReference: 868425 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + + +Al abrir un formulario de producto con más de 6 productos similares la visualización UI se rompe +para crecer en formato lista, empieza a añadir en formato escalera + + +## + +## Simulación + + + +Añadir 10 productos similares a un producto + + + +## Workaround + + + + +- Recomendamos utilizar la API para gestionar los productos similares +- Trate de minimizar el zoom en la página ayuda a encajar mejor, funcionará en algunos casos + + + + + diff --git a/docs/known-issues/es/simulation-is-not-possible-find-products-from-catalog-v2-on-shipping-simulation-page.md b/docs/known-issues/es/simulation-is-not-possible-find-products-from-catalog-v2-on-shipping-simulation-page.md index 4d052aa3e..f5478e694 100644 --- a/docs/known-issues/es/simulation-is-not-possible-find-products-from-catalog-v2-on-shipping-simulation-page.md +++ b/docs/known-issues/es/simulation-is-not-possible-find-products-from-catalog-v2-on-shipping-simulation-page.md @@ -3,8 +3,8 @@ title: 'Simulación No es posible encontrar Productos del Catálogo V2 en la Pá id: 7jZBMAZHNilokDdbCxWzSs status: PUBLISHED createdAt: 2022-05-18T18:26:09.456Z -updatedAt: 2022-11-25T21:59:14.900Z -publishedAt: 2022-11-25T21:59:14.900Z +updatedAt: 2024-02-16T20:28:57.548Z +publishedAt: 2024-02-16T20:28:57.548Z firstPublishedAt: 2022-05-18T18:26:10.048Z contentType: knownIssue productTeam: Logistics @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Logistics slug: simulacion-no-es-posible-encontrar-productos-del-catalogo-v2-en-la-pagina-de-simulacion-de-envio locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 488362 --- diff --git a/docs/known-issues/es/single-installment-payment-condition-does-not-appear-at-chekout.md b/docs/known-issues/es/single-installment-payment-condition-does-not-appear-at-chekout.md new file mode 100644 index 000000000..dea28de1d --- /dev/null +++ b/docs/known-issues/es/single-installment-payment-condition-does-not-appear-at-chekout.md @@ -0,0 +1,51 @@ +--- +title: 'La condición de pago único no aparece en el chekout.' +id: 3L7GJTRaWWA9Wjw2zkQqtS +status: PUBLISHED +createdAt: 2022-06-29T11:57:22.859Z +updatedAt: 2024-04-26T15:49:53.973Z +publishedAt: 2024-04-26T15:49:53.973Z +firstPublishedAt: 2022-06-29T11:57:23.251Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: la-condicion-de-pago-unico-no-aparece-en-el-chekout +locale: es +kiStatus: Backlog +internalReference: 605568 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Cuando se configura una única condición de pago con una única opción de pago a plazos o múltiples condiciones de pago en las que sólo hay disponible una opción de pago a plazos para un carro específico, esta opción de pago a plazos no se muestra en el proceso de pago. Aunque aparece correctamente en `paymentData`, no es visible para el usuario. En su lugar, sólo se muestra la opción de pagar el valor total. Sin embargo, cuando se completa la transacción, el pago se procesa con la opción de pago a plazos correcta. + + +## + +## Simulación + + + +- Configure una única condición de pago a plazos. +- Vaya a la página de pago comprando cualquier artículo al azar. +- Vaya a la pestaña Red en devtools y compruebe que la opción de pago a plazos se carga correctamente en la respuesta `paymentData`. +- Compruebe el desplegable de opciones de pago en la página de pago. Observe que no aparece la opción de pago a plazos configurada; en su lugar, se muestra el importe total. +- A pesar de este problema, al finalizar la compra, la transacción refleja correctamente la opción de pago a plazos elegida. + + + +## Workaround + + +N/A + +Atenciosamente, +Gisely Lacerda +Ingeniera de Soporte de Producto, Equipo Shopper Journey + diff --git a/docs/known-issues/es/site-editor-doesnt-allow-changes-on-the-conditional-template.md b/docs/known-issues/es/site-editor-doesnt-allow-changes-on-the-conditional-template.md new file mode 100644 index 000000000..956e349da --- /dev/null +++ b/docs/known-issues/es/site-editor-doesnt-allow-changes-on-the-conditional-template.md @@ -0,0 +1,49 @@ +--- +title: 'El editor del sitio no permite cambios en la plantilla condicional' +id: dGuXWBUUZdMB0nfndLPZ9 +status: PUBLISHED +createdAt: 2023-07-13T20:05:31.326Z +updatedAt: 2023-07-13T20:05:31.834Z +publishedAt: 2023-07-13T20:05:31.834Z +firstPublishedAt: 2023-07-13T20:05:31.834Z +contentType: knownIssue +productTeam: CMS +author: 2mXZkbi0oi061KicTExNjo +tag: CMS +slug: el-editor-del-sitio-no-permite-cambios-en-la-plantilla-condicional +locale: es +kiStatus: Backlog +internalReference: 861920 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Cuando una plantilla se establece como la condicional no es capaz de realizar cambios en él a través del editor del sitio. + + +## + +## Simulación + + + +- añada una plantilla condicional a una de las páginas del CMS +- asegúrese de que se aplica la condición para que funcione +- intente editar esa página a través del editor del sitio + + + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/es/site-rendering-desktop-version-when-accessing-via-ipad-on-safari.md b/docs/known-issues/es/site-rendering-desktop-version-when-accessing-via-ipad-on-safari.md index 5c6706e9d..48dd0bb16 100644 --- a/docs/known-issues/es/site-rendering-desktop-version-when-accessing-via-ipad-on-safari.md +++ b/docs/known-issues/es/site-rendering-desktop-version-when-accessing-via-ipad-on-safari.md @@ -3,8 +3,8 @@ title: 'Versión de escritorio del sitio cuando se accede a través de IPad en S id: 17jzhKnc8X1bKo5ExwEY5L status: PUBLISHED createdAt: 2023-01-17T18:24:02.908Z -updatedAt: 2023-01-17T18:27:50.296Z -publishedAt: 2023-01-17T18:27:50.296Z +updatedAt: 2024-02-16T20:26:44.446Z +publishedAt: 2024-02-16T20:26:44.446Z firstPublishedAt: 2023-01-17T18:24:03.621Z contentType: knownIssue productTeam: Store Framework @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Store Framework slug: version-de-escritorio-del-sitio-cuando-se-accede-a-traves-de-ipad-en-safari locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 735208 --- diff --git a/docs/known-issues/es/sitemap-isnt-being-generatedupdated.md b/docs/known-issues/es/sitemap-isnt-being-generatedupdated.md new file mode 100644 index 000000000..6e1e33c1e --- /dev/null +++ b/docs/known-issues/es/sitemap-isnt-being-generatedupdated.md @@ -0,0 +1,79 @@ +--- +title: 'El sitemap no se genera/actualiza' +id: 1tJ4XHtbnFsfS30JWXwxb0 +status: PUBLISHED +createdAt: 2023-05-17T13:58:46.443Z +updatedAt: 2024-02-16T18:17:17.707Z +publishedAt: 2024-02-16T18:17:17.707Z +firstPublishedAt: 2023-05-17T13:58:47.102Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: el-sitemap-no-se-generaactualiza +locale: es +kiStatus: Backlog +internalReference: 827104 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + + +Hay tres escenarios en los que el mapa del sitio no está siendo generado/actualizado: + + + +1. Cuando tenemos un producto no encontrado o con algún tipo de problema en el catálogo no se genera el mapa del sitio. Puedes buscar los logs en OpenSearch, en este caso, para comprobar qué producto tiene un problema; + + + +2. Cuando la cuenta tiene la aplicación `search.resolver@1.x` el mapa del sitio puede tener errores cuando: + + + +- Una categoría tiene su primer producto procedente de una categoría similar (las reglas de comercio pueden tener un impacto en este caso dependiendo del producto que estés promocionando); + +- La página de búsqueda/marca/categoría no tiene productos, en este caso, la página no está indexada en el mapa del sitio, y su generación se bloquea. + + +3. Los productos que no tienen la política comercial establecida en el catálogo no serán recibidos por el sitemap + + + +## + +## Simulación + + + +Trate de generar el mapa del sitio para una cuenta que tiene uno de los escenarios descritos anteriormente y se bloqueará + + + +## Workaround + + + + +- Crear un nuevo espacio de trabajo +- Instale search-resolver@0.x `(vtex install vtex.search-resolver@0.x)`. +- Generar el nuevo mapa del sitio +- Ahora puede revertir search-resolver a 1.x (`vtex install vtex.search-resolver@1.x`) +- Promover el espacio de trabajo creado a maestro + +Obs: Esta solución puede no funcionar siempre. A veces la tienda puede tener tantos productos inválidos que incluso el `search-resolver@0.x` no actualizará el mapa del sitio. + +Pero eventualmente, usted necesitará arreglar el escenario que impide que el mapa del sitio sea generado. + +Tenga en cuenta que la actualización de la tienda a resolver@0.x y generar el mapa del sitio en un espacio de trabajo es la solución porque algunos casos no válidos no se producen en nuestra búsqueda de legado + + + + + + diff --git a/docs/known-issues/es/sku-admin-breaks-when-sending-a-reference-code-longer-than-50-characters.md b/docs/known-issues/es/sku-admin-breaks-when-sending-a-reference-code-longer-than-50-characters.md new file mode 100644 index 000000000..08b15e734 --- /dev/null +++ b/docs/known-issues/es/sku-admin-breaks-when-sending-a-reference-code-longer-than-50-characters.md @@ -0,0 +1,52 @@ +--- +title: 'SKU admin se rompe al enviar un código de referencia de más de 50 caracteres' +id: 3AhyVsOpwkRUEHT77Wcc1A +status: PUBLISHED +createdAt: 2023-08-21T17:52:27.931Z +updatedAt: 2023-08-21T17:52:28.799Z +publishedAt: 2023-08-21T17:52:28.799Z +firstPublishedAt: 2023-08-21T17:52:28.799Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: sku-admin-se-rompe-al-enviar-un-codigo-de-referencia-de-mas-de-50-caracteres +locale: es +kiStatus: Backlog +internalReference: 884789 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Se espera que el usuario pueda cambiar el código de referencia de la SKU utilizando el admin. Sin embargo, cuando se introduce un valor de más de 50 caracteres, el administrador se bloquea y muestra un mensaje de error. + + +## + +## Simulación + + + +- Ir al admin de una SKU: `/admin/Site/SkuForm.aspx?IdSku=` +- Ir al campo **Código de referencia** y poner un valor con más de 50 caracteres como: + + ABCDEABCDEABCDEABCDEABCDEABCDEABCDEABCDEABCDEABCDEABCDEW + +- Haga clic en salve +- Aparecerá un mensaje "algo ha ido mal" en la parte frontal. + + + +## Workaround + + +No envíe más de 50 caracteres en el campo **Código de referencia** de una SKU + + + + diff --git a/docs/known-issues/es/sku-denied-on-received-skus-after-throttling-on-marketplace-catalog.md b/docs/known-issues/es/sku-denied-on-received-skus-after-throttling-on-marketplace-catalog.md new file mode 100644 index 000000000..cb0fbc5c7 --- /dev/null +++ b/docs/known-issues/es/sku-denied-on-received-skus-after-throttling-on-marketplace-catalog.md @@ -0,0 +1,47 @@ +--- +title: 'Sku denegado en Skus recibidos después de la aceleración en el catálogo del mercado' +id: 4fleOaKNp6ALXdmZcAVCg0 +status: PUBLISHED +createdAt: 2024-01-23T12:50:23.697Z +updatedAt: 2024-01-23T12:50:24.398Z +publishedAt: 2024-01-23T12:50:24.398Z +firstPublishedAt: 2024-01-23T12:50:24.398Z +contentType: knownIssue +productTeam: Marketplace +author: 2mXZkbi0oi061KicTExNjo +tag: Marketplace +slug: sku-denegado-en-skus-recibidos-despues-de-la-aceleracion-en-el-catalogo-del-mercado +locale: es +kiStatus: Backlog +internalReference: 970208 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Al aprobar un nuevo producto en Skus Recibidos (automática o manualmente) el módulo de sugerencias se comunica con el catálogo del Marketplace para realizar la acción. +Si en este momento el módulo de catálogo devuelve un error de estrangulamiento, el sku acaba siendo rechazado por el matcher a pesar de tener toda la información correcta. + + +## + +## Simulación + + +Este no es un escenario fácil (o habitual) de replicar porque depende de que otro sistema no funcione como debería y devuelva un throttling. + + + +## Workaround + + +Aprobar el sku manualmente desde el área de rechazados de Skus Recibidos. + + + + + diff --git a/docs/known-issues/es/sku-file-update-does-not-update-v-version-tags.md b/docs/known-issues/es/sku-file-update-does-not-update-v-version-tags.md new file mode 100644 index 000000000..a9983935d --- /dev/null +++ b/docs/known-issues/es/sku-file-update-does-not-update-v-version-tags.md @@ -0,0 +1,52 @@ +--- +title: 'La actualización de archivos SKU no actualiza las etiquetas de versión ?v' +id: 5Uw2VIBtTNDY3Ha5WDzGXJ +status: PUBLISHED +createdAt: 2023-06-29T14:37:56.437Z +updatedAt: 2024-07-01T18:49:06.220Z +publishedAt: 2024-07-01T18:49:06.220Z +firstPublishedAt: 2023-06-29T14:37:57.352Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: la-actualizacion-de-archivos-sku-no-actualiza-las-etiquetas-de-version-v +locale: es +kiStatus: No Fix +internalReference: 852869 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Actualmente, cuando un archivo de imagen SKU se actualiza a través de la API para estar en la misma posición que uno anterior, su etiqueta de versión (?v=) en la página del producto no se actualiza correctamente. + + +## + +## Simulación + + + + +- Para un sku que ya tiene archivos en él, intente actualizar una imagen a una nueva. +- Para que el usuario y/o los sistemas interpreten correctamente el archivo que se está cambiando, la etiqueta de versión (?v=) bajo la imagen href en el HTML de la página del producto debería actualizarse. +- Sin embargo, esto no ocurre cuando se utiliza esta API para realizar dichas actualizaciones. + + + + + +## Workaround + + +Borrar todos los archivos SKU y reinsertarlos desde cero obliga a actualizarlo. + +O + +Un borrado del indexador fuerza la actualización. + diff --git a/docs/known-issues/es/sku-insert-file-api-is-not-responding-with-the-text-property.md b/docs/known-issues/es/sku-insert-file-api-is-not-responding-with-the-text-property.md new file mode 100644 index 000000000..b2c865d00 --- /dev/null +++ b/docs/known-issues/es/sku-insert-file-api-is-not-responding-with-the-text-property.md @@ -0,0 +1,50 @@ +--- +title: 'La API de inserción de archivos de SKU no responde con la propiedad "Texto".' +id: 2rPsyAkpGNCVIM4yGlcMBw +status: PUBLISHED +createdAt: 2024-04-10T14:59:14.341Z +updatedAt: 2024-07-22T19:38:40.304Z +publishedAt: 2024-07-22T19:38:40.304Z +firstPublishedAt: 2024-04-10T14:59:15.416Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: la-api-de-insercion-de-archivos-de-sku-no-responde-con-la-propiedad-texto +locale: es +kiStatus: Fixed +internalReference: 1014787 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Actualmente, la API para crear un archivo sku https://developers.vtex.com/docs/api-reference/catalog-api#post-/api/catalog/pvt/stockkeepingunit/-skuId-/file no responde con la propiedad "Texto" correctamente. + +Los datos de este campo se aceptan y se envían a la base de datos, sin embargo, el cuerpo de respuesta de cualquiera de los métodos del archivo SKU (GET, PUT, POST) siempre responden el cuerpo de respuesta JSON que contiene la propiedad "Text" como null, incluso cuando tiene un valor guardado en él. + + +## + +## Simulación + + +1 - Usando la API mencionada, envíe un cuerpo de petición para una imagen válida que tenga un campo "Texto" con un dato no nulo. +2 - Compruebe el cuerpo de respuesta de esta API o utilice una solicitud GET para obtener los datos de este archivo, el campo "Texto" será nulo. +3 - Sin embargo, si va a la administración de la tienda, en https://VTEX.myvtex.com/admin/Site/SkuForm.aspx?IdSku= verá que el texto muestra los datos del campo enviado. + + + +## Workaround + + +Obtenga los datos del campo Texto desde el administrador, las hojas de cálculo o las API de búsqueda. + + + + + diff --git a/docs/known-issues/es/sku-removed-from-amazon-sc-is-not-being-disable-in-amazon-portal.md b/docs/known-issues/es/sku-removed-from-amazon-sc-is-not-being-disable-in-amazon-portal.md index 40577bfa4..86b3bb766 100644 --- a/docs/known-issues/es/sku-removed-from-amazon-sc-is-not-being-disable-in-amazon-portal.md +++ b/docs/known-issues/es/sku-removed-from-amazon-sc-is-not-being-disable-in-amazon-portal.md @@ -3,8 +3,8 @@ title: 'SKU eliminado de Amazon SC no se desactiva en el Portal de Amazon' id: 9yeLgMrhp9nSu9MtJ518G status: PUBLISHED createdAt: 2023-05-18T11:43:30.694Z -updatedAt: 2023-05-18T11:43:31.301Z -publishedAt: 2023-05-18T11:43:31.301Z +updatedAt: 2023-08-14T17:50:14.349Z +publishedAt: 2023-08-14T17:50:14.349Z firstPublishedAt: 2023-05-18T11:43:31.301Z contentType: knownIssue productTeam: Connections @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Connections slug: sku-eliminado-de-amazon-sc-no-se-desactiva-en-el-portal-de-amazon locale: es -kiStatus: Backlog +kiStatus: Fixed internalReference: 827760 --- diff --git a/docs/known-issues/es/sku-selector-display-mode-select-not-working-in-shelfs.md b/docs/known-issues/es/sku-selector-display-mode-select-not-working-in-shelfs.md index fdf1a5d0d..d7f288320 100644 --- a/docs/known-issues/es/sku-selector-display-mode-select-not-working-in-shelfs.md +++ b/docs/known-issues/es/sku-selector-display-mode-select-not-working-in-shelfs.md @@ -3,8 +3,8 @@ title: 'El modo de visualización SELECT del selector SKU no funciona en las est id: 4viowN3tnbsdc0f1bqXrux status: PUBLISHED createdAt: 2023-01-18T12:24:32.528Z -updatedAt: 2023-01-18T12:24:33.003Z -publishedAt: 2023-01-18T12:24:33.003Z +updatedAt: 2024-02-16T20:24:43.422Z +publishedAt: 2024-02-16T20:24:43.422Z firstPublishedAt: 2023-01-18T12:24:33.003Z contentType: knownIssue productTeam: Store Framework @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Store Framework slug: el-modo-de-visualizacion-select-del-selector-sku-no-funciona-en-las-estanterias locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 682152 --- diff --git a/docs/known-issues/es/sku-selector-not-choosing-correct-sku-when-having-similar-variations-with-substrings.md b/docs/known-issues/es/sku-selector-not-choosing-correct-sku-when-having-similar-variations-with-substrings.md new file mode 100644 index 000000000..e11e861fa --- /dev/null +++ b/docs/known-issues/es/sku-selector-not-choosing-correct-sku-when-having-similar-variations-with-substrings.md @@ -0,0 +1,56 @@ +--- +title: 'El selector de SKU no elige el SKU correcto cuando hay variaciones similares con subcadenas.' +id: 7EY2RMqoJM7bbLZvyVDdRn +status: PUBLISHED +createdAt: 2024-06-11T18:15:27.243Z +updatedAt: 2024-07-03T20:19:45.157Z +publishedAt: 2024-07-03T20:19:45.157Z +firstPublishedAt: 2024-06-11T18:15:28.029Z +contentType: knownIssue +productTeam: FastStore +author: 2mXZkbi0oi061KicTExNjo +tag: FastStore +slug: el-selector-de-sku-no-elige-el-sku-correcto-cuando-hay-variaciones-similares-con-subcadenas +locale: es +kiStatus: Fixed +internalReference: 1047992 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Al tener una subcadena de la variación en la SKU elegida en otra variación disponible, podríamos no seleccionar la SKU elegida + + +## + +## Simulación + + + +Necesitamos tener una variación disponible que tenga una subcadena de otra variación disponible del mismo producto, por ejemplo: + +Valor de la variación: 5 +Otra Variación con subcadena: 5.5 + +O + +Valor de la variación: negro +Otra Variación con subcadena: blanco y negro + + +## + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/es/sku-selector-with-multilpe-contexts.md b/docs/known-issues/es/sku-selector-with-multilpe-contexts.md new file mode 100644 index 000000000..89c328752 --- /dev/null +++ b/docs/known-issues/es/sku-selector-with-multilpe-contexts.md @@ -0,0 +1,52 @@ +--- +title: 'Selector de SKU con contextos multilpe' +id: 4n6ap30jnJOrzflLCnVziO +status: PUBLISHED +createdAt: 2024-01-29T13:31:21.812Z +updatedAt: 2024-07-11T19:19:22.383Z +publishedAt: 2024-07-11T19:19:22.383Z +firstPublishedAt: 2024-01-29T13:31:22.391Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: selector-de-sku-con-contextos-multilpe +locale: es +kiStatus: Fixed +internalReference: 341322 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + + +El selector SKU dentro de la vista modal/rápida no está en el mismo contexto que está en la página de búsqueda y en la página de producto. + + ![](https://vtexhelp.zendesk.com/attachments/token/zIQ15WW7s1Zo24Z1I5tFT4H3y/?name=image.png) + + + ![](https://vtexhelp.zendesk.com/attachments/token/gnAeV75W2Sip3Pl1zfQyAiWOI/?name=image.png) + + +## + +## Simulación + + + +- Ve a cualquier tienda que tenga vista rápida y selector de SKU. +- Elija un SKU y vaya al modo de vista rápida +- Cambia el SKU dentro del modal de vista rápida +- Salga del modo de vista rápida y notará que el SKU no cambió, sólo cambió dentro del contexto de vista rápida + + + +## Workaround + + +N/A + diff --git a/docs/known-issues/es/sku-specification-filters-arent-loaded-when-the-sku-is-only-available-in-a-whitelabel-seller.md b/docs/known-issues/es/sku-specification-filters-arent-loaded-when-the-sku-is-only-available-in-a-whitelabel-seller.md index a875744a3..f4362508b 100644 --- a/docs/known-issues/es/sku-specification-filters-arent-loaded-when-the-sku-is-only-available-in-a-whitelabel-seller.md +++ b/docs/known-issues/es/sku-specification-filters-arent-loaded-when-the-sku-is-only-available-in-a-whitelabel-seller.md @@ -3,8 +3,8 @@ title: 'Los filtros de especificación de SKU no se cargan cuando la SKU sólo e id: 5SpoacD49oxDDGJjepUEoL status: PUBLISHED createdAt: 2022-03-21T17:41:20.048Z -updatedAt: 2022-11-25T21:58:05.886Z -publishedAt: 2022-11-25T21:58:05.886Z +updatedAt: 2024-02-16T20:29:10.321Z +publishedAt: 2024-02-16T20:29:10.321Z firstPublishedAt: 2022-03-21T17:41:20.389Z contentType: knownIssue productTeam: Intelligent Search @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Intelligent Search slug: los-filtros-de-especificacion-de-sku-no-se-cargan-cuando-la-sku-solo-esta-disponible-en-un-vendedor-de-etiqueta-blanca locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 431888 --- diff --git a/docs/known-issues/es/skus-from-the-same-product-being-created-separately-accounts-with-autoapprove-flag-enabled.md b/docs/known-issues/es/skus-from-the-same-product-being-created-separately-accounts-with-autoapprove-flag-enabled.md index 83f2225ae..333a748a5 100644 --- a/docs/known-issues/es/skus-from-the-same-product-being-created-separately-accounts-with-autoapprove-flag-enabled.md +++ b/docs/known-issues/es/skus-from-the-same-product-being-created-separately-accounts-with-autoapprove-flag-enabled.md @@ -3,8 +3,8 @@ title: 'Skus de un mismo producto creados por separado (cuentas con el indicador id: 1nkfd9OuKTFsnBWe1k6dif status: PUBLISHED createdAt: 2023-02-15T12:22:35.143Z -updatedAt: 2023-02-15T12:22:35.839Z -publishedAt: 2023-02-15T12:22:35.839Z +updatedAt: 2023-11-28T19:01:37.291Z +publishedAt: 2023-11-28T19:01:37.291Z firstPublishedAt: 2023-02-15T12:22:35.839Z contentType: knownIssue productTeam: Marketplace @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Marketplace slug: skus-de-un-mismo-producto-creados-por-separado-cuentas-con-el-indicador-autoaprobar-activado locale: es -kiStatus: Backlog +kiStatus: Fixed internalReference: 467112 --- diff --git a/docs/known-issues/es/skus-from-the-same-product-being-created-separately-on-accounts-with-autoapprove-flag-enabled.md b/docs/known-issues/es/skus-from-the-same-product-being-created-separately-on-accounts-with-autoapprove-flag-enabled.md new file mode 100644 index 000000000..c77bc0243 --- /dev/null +++ b/docs/known-issues/es/skus-from-the-same-product-being-created-separately-on-accounts-with-autoapprove-flag-enabled.md @@ -0,0 +1,57 @@ +--- +title: 'Skus de un mismo producto creados por separado en cuentas con el indicador Autoaprobar activado.' +id: 5xWm9hzTO0Yuv0e2UuMgH6 +status: PUBLISHED +createdAt: 2024-01-09T12:39:19.465Z +updatedAt: 2024-07-22T19:31:17.990Z +publishedAt: 2024-07-22T19:31:17.990Z +firstPublishedAt: 2024-01-09T19:59:00.420Z +contentType: knownIssue +productTeam: Marketplace +author: 2mXZkbi0oi061KicTExNjo +tag: Marketplace +slug: skus-de-un-mismo-producto-creados-por-separado-en-cuentas-con-el-indicador-autoaprobar-activado +locale: es +kiStatus: Fixed +internalReference: 962986 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +El vendedor envía un lote con skus del mismo producto (todas las variaciones posibles del producto). + +En lugar de crearse como un producto con sus variaciones, todos los skus se crean por separado. + +Este comportamiento está ocurriendo porque la cuenta del marketplace tiene activado el flag de Autoaprobación y el vendedor está enviando todos los skus a la vez. + +Normalmente, el sistema tiene un bloqueo, por nombre de producto, para prevenir este tipo de situación ya que el Matcher tiene más de una cola procesando los skus. Pero este bloqueo no está implementado en el flujo de trabajo Autoaprobar. + + +## + +## Simulación + + +1. Habilite la bandera de Autoaprobación en el Mercado; +2. El vendedor envía un lote de productos y sus skus (variaciones) a la vez; +3. El primer skus del producto se crea correctamente, pero los demás se crean por separado. + + + +## Workaround + + +Para evitar esta situación, hay dos maneras posibles. + +1. El vendedor envía los skus lentamente dentro de un plazo; +2. 2. Desactivar el indicador Autoaprobar en el Mercado. + + + + + diff --git a/docs/known-issues/es/skuservicoformaspx-not-listing-value-tables-at-first-for-a-value-type.md b/docs/known-issues/es/skuservicoformaspx-not-listing-value-tables-at-first-for-a-value-type.md index adfd294ab..7a6ff2fa4 100644 --- a/docs/known-issues/es/skuservicoformaspx-not-listing-value-tables-at-first-for-a-value-type.md +++ b/docs/known-issues/es/skuservicoformaspx-not-listing-value-tables-at-first-for-a-value-type.md @@ -3,8 +3,8 @@ title: 'SkuServicoForm.aspx no lista las tablas de valores al principio para un id: 2QrjRVvJXiWmRXTYf8DrMK status: PUBLISHED createdAt: 2022-06-28T16:55:32.216Z -updatedAt: 2022-11-25T21:50:15.511Z -publishedAt: 2022-11-25T21:50:15.511Z +updatedAt: 2024-02-16T20:27:50.659Z +publishedAt: 2024-02-16T20:27:50.659Z firstPublishedAt: 2022-06-28T16:55:32.529Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: skuservicoformaspx-no-lista-las-tablas-de-valores-al-principio-para-un-tipo-de-valor locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 335819 --- diff --git a/docs/known-issues/es/sla-offer-fluctuating-between-different-shipping-policies-due-to-cache-in-estimated-date-of-30-seconds.md b/docs/known-issues/es/sla-offer-fluctuating-between-different-shipping-policies-due-to-cache-in-estimated-date-of-30-seconds.md new file mode 100644 index 000000000..57b345582 --- /dev/null +++ b/docs/known-issues/es/sla-offer-fluctuating-between-different-shipping-policies-due-to-cache-in-estimated-date-of-30-seconds.md @@ -0,0 +1,51 @@ +--- +title: 'La oferta de SLA fluctúa entre diferentes políticas de envío debido al caché en la fecha estimada de 30 segundos' +id: 2uN3bVrxHhj6Xs6TeQTJDr +status: PUBLISHED +createdAt: 2024-05-21T19:34:50.437Z +updatedAt: 2024-05-21T19:38:10.682Z +publishedAt: 2024-05-21T19:38:10.682Z +firstPublishedAt: 2024-05-21T19:34:53.918Z +contentType: knownIssue +productTeam: Logistics +author: 2mXZkbi0oi061KicTExNjo +tag: Logistics +slug: la-oferta-de-sla-fluctua-entre-diferentes-politicas-de-envio-debido-al-cache-en-la-fecha-estimada-de-30-segundos +locale: es +kiStatus: Backlog +internalReference: 1036916 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +La simulación logística puede oscilar entre ofrecer SLAs si el cliente tiene políticas de envío con el mismo precio, tiempo de entrega, SlaType, coste de muelle y configuración de almacén, pero diferente prioridad de muelle. +Tenemos una caché que almacena el tiempo de entrega durante 30 segundos, por lo que cuando se hace una nueva simulación, otra política de envío con las mismas configuraciones que tiene un tiempo de muelle más largo puede ser ofrecida cuando no debería serlo. + + + +## + +## Simulación + + +Políticas de envío A y B con el mismo tiempo total de entrega (1 día por ejemplo), precio, coste de muelle y almacén, pero con diferentes prioridades de muelle. +Realizar un presupuesto a las 16:00:00 donde se ofrecerá la política de envío A con menor prioridad de muelle, entonces el resultado de la estimación sería para el día siguiente a las 16:01:00, estos datos se almacenan en caché durante 30 segundos; +Al realizar un nuevo presupuesto a las 16:00:10 por ejemplo, se ofrecerá la política de envío B con mayor prioridad de muelle, ya que en el primer presupuesto la hora de entrega sería por ejemplo a las 16:01:00 almacenada en caché durante 30 segundos, mientras que el segundo presupuesto B se elige porque también tiene la estimación para el día siguiente pero a las 16:00:00. + + + + +## Workaround + + +No existe ninguna solución para un escenario con la misma configuración que la descrita anteriormente. + + + + + diff --git a/docs/known-issues/es/sliderlayout-bug-when-using-prop-infinite-as-always-on-mobile.md b/docs/known-issues/es/sliderlayout-bug-when-using-prop-infinite-as-always-on-mobile.md new file mode 100644 index 000000000..e5ff478b6 --- /dev/null +++ b/docs/known-issues/es/sliderlayout-bug-when-using-prop-infinite-as-always-on-mobile.md @@ -0,0 +1,49 @@ +--- +title: 'Slider-layout bug when using prop infinite as always on mobile' +id: 4JERnak05tr2K8ICjjPjrN +status: PUBLISHED +createdAt: 2023-10-17T17:38:34.443Z +updatedAt: 2023-10-17T17:38:35.106Z +publishedAt: 2023-10-17T17:38:35.106Z +firstPublishedAt: 2023-10-17T17:38:35.106Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: sliderlayout-bug-when-using-prop-infinite-as-always-on-mobile +locale: es +kiStatus: Backlog +internalReference: 920725 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Cuando el slider-layout está configurado como `infinite: "always"` en el móvil el componente presenta un bug intermitente. Después de un rato desplazando la estantería los productos dejarán de aparecer y en su lugar aparecerá un espacio en blanco. + + +## + +## Simulación + + + +- Establezca la propiedad `infinite: "always"`. +- En el móvil, intente desplazar los productos +- Eventualmente los productos dejarán de aparecer y el deslizador quedará en blanco + + + +## Workaround + + +Utilice la opción `showNavigationArrows: "always"`, el problema solo ocurre al desplazarse + + + + + diff --git a/docs/known-issues/es/slug-and-link-returned-in-the-catalog-facets-api-have-different-formats.md b/docs/known-issues/es/slug-and-link-returned-in-the-catalog-facets-api-have-different-formats.md new file mode 100644 index 000000000..aa3088f94 --- /dev/null +++ b/docs/known-issues/es/slug-and-link-returned-in-the-catalog-facets-api-have-different-formats.md @@ -0,0 +1,58 @@ +--- +title: 'Slug y Link devueltos en la API Catalog Facets tienen formatos diferentes.' +id: 3LbYdhZhjsvUuQNC7VJN5G +status: PUBLISHED +createdAt: 2024-03-12T15:43:07.017Z +updatedAt: 2024-03-12T15:43:08.057Z +publishedAt: 2024-03-12T15:43:08.057Z +firstPublishedAt: 2024-03-12T15:43:08.057Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: slug-y-link-devueltos-en-la-api-catalog-facets-tienen-formatos-diferentes +locale: es +kiStatus: Backlog +internalReference: 998397 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +API de Facetas de Catálogo descrita aquí: https://developers.vtex.com/docs/api-reference/search-api#get-/api/catalog_system/pub/facets/search/-term- +Los objetos de respuesta tienen el campo "Slug", "Link" y "LinkEncoded". Sin embargo, estos campos deberían tener el mismo formato, pero divergen en el objeto PriceRanges cuando el valor tiene casos decimales. + +Ejemplo: +Slug: "de-100-a-199.99" +Enlace: "/category-test/de-100-a-199-99?map=c,priceFrom" + +El Slug tiene el carácter "." mientras que el Link tiene el carácter "-". + + + +## + +## Simulación + + + +1. Tener una categoría con un priceRange con valores decimales. +2. Solicitar la API de facetas +3. Compruebe que los caracteres son diferentes. + + +## + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/es/sms-configuration-link-in-email-template-redirects-user-to-404-page.md b/docs/known-issues/es/sms-configuration-link-in-email-template-redirects-user-to-404-page.md new file mode 100644 index 000000000..010481730 --- /dev/null +++ b/docs/known-issues/es/sms-configuration-link-in-email-template-redirects-user-to-404-page.md @@ -0,0 +1,38 @@ +--- +title: 'El enlace de configuración de SMS en la plantilla de correo electrónico redirige al usuario a la página 404' +id: ZjIBvieBRNlN5lThuvtBf +status: PUBLISHED +createdAt: 2024-06-21T17:58:11.722Z +updatedAt: 2024-06-21T17:58:12.707Z +publishedAt: 2024-06-21T17:58:12.707Z +firstPublishedAt: 2024-06-21T17:58:12.707Z +contentType: knownIssue +productTeam: Order Management +author: 2mXZkbi0oi061KicTExNjo +tag: Order Management +slug: el-enlace-de-configuracion-de-sms-en-la-plantilla-de-correo-electronico-redirige-al-usuario-a-la-pagina-404 +locale: es +kiStatus: Backlog +internalReference: 1054007 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +En la pantalla de configuración de plantillas del sistema de centro de mensajes, hay un enlace que debería llevar al usuario a la configuración de la app de envío de SMS, pero esta app ya no está disponible y el enlace ahora devuelve 404, mostrando una pantalla con el mensaje "`store/not-found-box-title`". + + +## + +## Simulación + + + +## Workaround + + + diff --git a/docs/known-issues/es/some-addresses-autocompleted-by-google-are-not-able-to-be-saved-on-my-account.md b/docs/known-issues/es/some-addresses-autocompleted-by-google-are-not-able-to-be-saved-on-my-account.md index 3436a7e7e..4a352fb45 100644 --- a/docs/known-issues/es/some-addresses-autocompleted-by-google-are-not-able-to-be-saved-on-my-account.md +++ b/docs/known-issues/es/some-addresses-autocompleted-by-google-are-not-able-to-be-saved-on-my-account.md @@ -3,8 +3,8 @@ title: 'Algunas direcciones autocompletadas por Google no se pueden guardar en M id: DgYKHOqC0nnpHKEdcTeXQ status: PUBLISHED createdAt: 2022-04-28T19:44:12.222Z -updatedAt: 2023-01-06T17:13:51.809Z -publishedAt: 2023-01-06T17:13:51.809Z +updatedAt: 2023-10-18T00:06:40.142Z +publishedAt: 2023-10-18T00:06:40.142Z firstPublishedAt: 2022-05-10T18:17:39.573Z contentType: knownIssue productTeam: Order Management @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Order Management slug: algunas-direcciones-autocompletadas-por-google-no-se-pueden-guardar-en-mi-cuenta locale: es -kiStatus: Backlog +kiStatus: Fixed internalReference: 415388 --- @@ -50,3 +50,6 @@ Ejemplo: No hay solución disponible para esto. + + + diff --git a/docs/known-issues/es/some-functions-of-the-sticky-layout-component-wont-work-as-expected-when-viewed-through-safari-browser.md b/docs/known-issues/es/some-functions-of-the-sticky-layout-component-wont-work-as-expected-when-viewed-through-safari-browser.md new file mode 100644 index 000000000..714628cb2 --- /dev/null +++ b/docs/known-issues/es/some-functions-of-the-sticky-layout-component-wont-work-as-expected-when-viewed-through-safari-browser.md @@ -0,0 +1,48 @@ +--- +title: 'Algunas funciones del componente de diseño adhesivo no funcionarán como se espera cuando se visualicen a través del navegador Safari.' +id: 6qXYzloLLowKzEqIUX1IB0 +status: PUBLISHED +createdAt: 2023-11-08T13:34:35.513Z +updatedAt: 2024-02-16T20:55:46.662Z +publishedAt: 2024-02-16T20:55:46.662Z +firstPublishedAt: 2023-11-08T13:34:36.172Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: algunas-funciones-del-componente-de-diseno-adhesivo-no-funcionaran-como-se-espera-cuando-se-visualicen-a-traves-del-navegador-safari +locale: es +kiStatus: Backlog +internalReference: 868535 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Algunas funciones del componente de diseño pegajoso no funcionan como se espera cuando se ve a través del navegador Safari + + +## + +## Simulación + + +Utilizar el sticky layout e intentar visualizarlo en Safari a veces no se comporta correctamente. A continuación se muestran algunos de los comportamientos observados: + +- los menús pueden aparecer flotando aunque estén configurados en posición fija + + + +## Workaround + + +Dado que se trata de un caso de uso muy específico para un navegador muy específico, actualmente no existe ninguna solución. + + + + + diff --git a/docs/known-issues/es/some-inventory-management-features-not-working-properly-on-seller-portal-accounts.md b/docs/known-issues/es/some-inventory-management-features-not-working-properly-on-seller-portal-accounts.md new file mode 100644 index 000000000..bcdddef67 --- /dev/null +++ b/docs/known-issues/es/some-inventory-management-features-not-working-properly-on-seller-portal-accounts.md @@ -0,0 +1,53 @@ +--- +title: 'Algunas funciones de gestión de inventario no funcionan correctamente en las cuentas del portal del vendedor' +id: uJ4qws662c8pUnyfOV1fV +status: PUBLISHED +createdAt: 2024-03-18T17:54:20.400Z +updatedAt: 2024-03-18T17:54:21.597Z +publishedAt: 2024-03-18T17:54:21.597Z +firstPublishedAt: 2024-03-18T17:54:21.597Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: algunas-funciones-de-gestion-de-inventario-no-funcionan-correctamente-en-las-cuentas-del-portal-del-vendedor +locale: es +kiStatus: Backlog +internalReference: 1001665 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Las funciones de gestión de inventario (como los enlaces a los productos) no se comportan como se espera en las cuentas del portal del vendedor. Esto ocurre porque este tipo de cuentas utilizan una versión diferente del catálogo. + +El módulo de Logística utiliza en esta UI una API de catalogV1. + +Sin embargo, no tenemos un proxy desde el catálogo del portal del vendedor a esta API en catalogV1. + +El impacto es que los enlaces proporcionados en los productos no abren la página del catálogo, pero en su lugar devuelve un error. + + +## + +## Simulación + + + +1. Intente abrir los enlaces a los productos en una gestión de inventario portal vendedor. + + + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/es/some-special-characters-are-not-stripped-from-product-searches-or-indexing.md b/docs/known-issues/es/some-special-characters-are-not-stripped-from-product-searches-or-indexing.md new file mode 100644 index 000000000..539a710fc --- /dev/null +++ b/docs/known-issues/es/some-special-characters-are-not-stripped-from-product-searches-or-indexing.md @@ -0,0 +1,55 @@ +--- +title: 'Algunos caracteres especiales no se eliminan de las búsquedas de productos ni de la indexación' +id: 3qbzEcCkXpaPA0U23trlwT +status: DRAFT +createdAt: 2022-04-26T22:41:20.214Z +updatedAt: 2023-11-29T20:24:51.268Z +publishedAt: +firstPublishedAt: 2022-04-26T22:42:16.929Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: algunos-caracteres-especiales-no-se-eliminan-de-las-busquedas-de-productos-ni-de-la-indexacion +locale: es +kiStatus: Backlog +internalReference: 382382 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Algunos caracteres especiales no se eliminan completamente de las palabras clave buscadas o de la indexación de productos, lo que puede afectar a las búsquedas en algunos escenarios específicos. + +Los caracteres conocidos que dan lugar a este escenario son las comas (`,`), los puntos (`.`) y los dos puntos (`:`). Los demás suelen ignorarse y no generan problemas. + +Al registrar un producto, las comas y los puntos al final de las palabras se eliminan al indexar el producto, pero si están en medio de una palabra, se mantienen. Las palabras clave se dividen por espacios. + +Durante la búsqueda, los dos puntos son un valor reservado e invalidarán toda la consulta de texto. + + +## + +## Simulación + + +Para comas y puntos, un campo de producto que tiene un valor como palabras clave separadas por comas como `"coche,marcaespecial,azul"` se leerá como una sola palabra. La búsqueda de `marcaespecial` no encontrará este producto. + +En el caso de los dos puntos, un producto con el nombre `"vino tinto: versión especial"` puede encontrarse buscando por `vino`, pero buscar por `vino: versión especial` no funcionará. Toda la búsqueda será inválida y no se aplicará ningún filtro de texto. + + + +## Workaround + + +En el caso de las comas y los puntos, se requiere un espacio después del carácter para dividir las palabras clave. + +Para una búsqueda usando dos puntos, no hay solución. + + + + diff --git a/docs/known-issues/es/some-unexpected-behavior-in-masterdata.md b/docs/known-issues/es/some-unexpected-behavior-in-masterdata.md new file mode 100644 index 000000000..5b88da2e7 --- /dev/null +++ b/docs/known-issues/es/some-unexpected-behavior-in-masterdata.md @@ -0,0 +1,51 @@ +--- +title: 'Comportamiento inesperado en MasterData' +id: 4E9jB5vkUMucnAuwUMOGQL +status: PUBLISHED +createdAt: 2023-09-18T21:27:15.291Z +updatedAt: 2023-10-10T21:16:04.759Z +publishedAt: 2023-10-10T21:16:04.759Z +firstPublishedAt: 2023-09-18T21:27:15.908Z +contentType: knownIssue +productTeam: Storage +author: 2mXZkbi0oi061KicTExNjo +tag: Storage +slug: comportamiento-inesperado-en-masterdata +locale: es +kiStatus: Backlog +internalReference: 669048 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Incluso con datos disponibles (documentos), la información no se devuelve como se esperaba. +Este comportamiento puede afectar a algunas de las siguientes funcionalidades: + +- Las imágenes en el Editor del Sitio (CMS) no están disponibles, debido mensaje de error "_Algo salió mal. Por favor, inténtelo de nuevo._"; +- No es posible acceder a las entidades y sus documentos, debido mensaje de error "_Ha ocurrido un error inesperado. Por favor, inténtelo de nuevo. Si el problema persiste, póngase en contacto con el servicio de asistencia._"; +- No se respeta el `_sort` en la API Buscar documentos; +- No se devuelve información al utilizar Search documents API (una respuesta vacía, como `[]`), aunque contengan documentos. + + +## + +## Simulación + + +Como se trata de un comportamiento ocasional (evento relacionado con el clúster), no se puede simular. + + + +## Workaround + + +El equipo de VTEX debe comprobar el clúster y, eventualmente, volver a indexar los datos o cambiar el clúster, para que los datos vuelvan a estar disponibles. + + + + diff --git a/docs/known-issues/es/something-went-wrong-error-is-displayed-in-the-catalog-admin.md b/docs/known-issues/es/something-went-wrong-error-is-displayed-in-the-catalog-admin.md new file mode 100644 index 000000000..68b8d81a6 --- /dev/null +++ b/docs/known-issues/es/something-went-wrong-error-is-displayed-in-the-catalog-admin.md @@ -0,0 +1,52 @@ +--- +title: 'Aparece un error en la administración del catálogo' +id: 5TZLWNau0Vo6yp8URPsGcn +status: PUBLISHED +createdAt: 2023-09-26T17:00:49.516Z +updatedAt: 2023-09-26T17:00:50.184Z +publishedAt: 2023-09-26T17:00:50.184Z +firstPublishedAt: 2023-09-26T17:00:50.184Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: aparece-un-error-en-la-administracion-del-catalogo +locale: es +kiStatus: Backlog +internalReference: 907567 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Se espera utilizar el admin sin restricciones. Sin embargo, a veces se muestra un error **Something Went Wrong** en el admin del catálogo. + + +## + +## Simulación + + + +1. Abrir el Catálogo admin +2. 2. Abra una sección del catálogo, por ejemplo: `/admin/Site/ValeForm.aspx`, `Product.aspx` , `ProdutoCategoriaSimilarForm.aspx` o `SkuForm.aspx`. +3. Recibir un error **Algo ha ido mal** en el admin + + + +## Workaround + + + +- Intente utilizar el admin legado: `.vtexcommercestable.com.br/admin` +- Intente recargar la página varias veces, o +- Intente esperar algunos minutos y acceda nuevamente a la página + + + + + diff --git a/docs/known-issues/es/something-went-wrong-message-when-accessing-a-and-p-routes-in-portal-stores.md b/docs/known-issues/es/something-went-wrong-message-when-accessing-a-and-p-routes-in-portal-stores.md new file mode 100644 index 000000000..2c6f6a2b2 --- /dev/null +++ b/docs/known-issues/es/something-went-wrong-message-when-accessing-a-and-p-routes-in-portal-stores.md @@ -0,0 +1,51 @@ +--- +title: 'Mensaje "Algo ha ido mal" al acceder a las rutas /a y /p en los almacenes de Portal' +id: 2XGAGH8xpNqjJpAir6DKzz +status: PUBLISHED +createdAt: 2023-11-30T16:31:45.428Z +updatedAt: 2023-11-30T16:31:45.990Z +publishedAt: 2023-11-30T16:31:45.990Z +firstPublishedAt: 2023-11-30T16:31:45.990Z +contentType: knownIssue +productTeam: Portal +author: 2mXZkbi0oi061KicTExNjo +tag: Portal +slug: mensaje-algo-ha-ido-mal-al-acceder-a-las-rutas-a-y-p-en-los-almacenes-de-portal +locale: es +kiStatus: Backlog +internalReference: 945226 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Se espera poder buscar cualquier término en los almacenes del Portal; sin embargo, las letras "A" y "P" no se pueden buscar directamente a través de la URL. +Así, aparecerá un mensaje "Algo ha ido mal" al acceder a las rutas `/a` y `/p` en los almacenes del Portal + + +## + +## Simulación + + + +1. Ir a una tienda del portal +2. Ir al enlace `site.com/a` o `site.com/p` +3. Ver un "Algo ha ido mal" en la portada + + + +## Workaround + + +N/A a la ruta `/a +Registrar una redirección en el CMS heredado de `/p` a `/?ft=p` + + + + + diff --git a/docs/known-issues/es/something-went-wrong-when-adding-an-incomplete-address-and-tried-to-edit-it.md b/docs/known-issues/es/something-went-wrong-when-adding-an-incomplete-address-and-tried-to-edit-it.md new file mode 100644 index 000000000..1f15ea2e2 --- /dev/null +++ b/docs/known-issues/es/something-went-wrong-when-adding-an-incomplete-address-and-tried-to-edit-it.md @@ -0,0 +1,50 @@ +--- +title: '"Algo salió mal" al añadir una dirección incompleta e intentar editarla' +id: 3rWGAr4K86JAetSBJ75q3h +status: PUBLISHED +createdAt: 2024-01-02T21:11:17.425Z +updatedAt: 2024-01-02T21:11:17.955Z +publishedAt: 2024-01-02T21:11:17.955Z +firstPublishedAt: 2024-01-02T21:11:17.955Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: algo-salio-mal-al-anadir-una-direccion-incompleta-e-intentar-editarla +locale: es +kiStatus: Backlog +internalReference: 960064 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Durante la etapa de pago utilizando un comprador con un perfil completo, en el paso de rellenar los datos de envío, pulsando en la opción "Entregar en otra dirección", si sólo se añade el código postal y el comprador vuelve a la lista de direcciones (utilizando el botón "volver a la libreta de direcciones") y pulsa en "Actualizar la información de la dirección seleccionada" se produce un error con el mensaje "Algo ha ido mal". + + +## + +## Simulación + + + +- Añadir artículos a la cesta y utilizar un correo electrónico con un perfil completo; +- Durante la etapa de pago, al rellenar los datos de envío, haga clic en "Entregar en otra dirección"; +- Añada un código postal y vuelva a los datos de envío haciendo clic en el botón "Volver a la lista de direcciones"; +- Haga clic en "Actualizar la información de la dirección seleccionada". + + + +## Workaround + + + +- Actualice la página si aparece el error. + + + + diff --git a/docs/known-issues/es/sort-by-name-working-different-on-stores-integrated-before-a-date.md b/docs/known-issues/es/sort-by-name-working-different-on-stores-integrated-before-a-date.md index 2ea1fa645..b69dc1554 100644 --- a/docs/known-issues/es/sort-by-name-working-different-on-stores-integrated-before-a-date.md +++ b/docs/known-issues/es/sort-by-name-working-different-on-stores-integrated-before-a-date.md @@ -3,8 +3,8 @@ title: 'La ordenación por nombre funciona de forma diferente en las tiendas int id: 96cQG19ZAmAtVT0ykZ4nF status: PUBLISHED createdAt: 2022-06-20T12:11:22.846Z -updatedAt: 2022-11-25T21:58:18.041Z -publishedAt: 2022-11-25T21:58:18.041Z +updatedAt: 2024-07-01T18:48:26.055Z +publishedAt: 2024-07-01T18:48:26.055Z firstPublishedAt: 2022-06-20T12:11:23.353Z contentType: knownIssue productTeam: Intelligent Search @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Intelligent Search slug: la-ordenacion-por-nombre-funciona-de-forma-diferente-en-las-tiendas-integradas-antes-de-una-fecha locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 600468 --- diff --git a/docs/known-issues/es/space-in-street-property-in-postal-code-json-affects-address-field-display-at-checkout.md b/docs/known-issues/es/space-in-street-property-in-postal-code-json-affects-address-field-display-at-checkout.md new file mode 100644 index 000000000..a6dde768f --- /dev/null +++ b/docs/known-issues/es/space-in-street-property-in-postal-code-json-affects-address-field-display-at-checkout.md @@ -0,0 +1,48 @@ +--- +title: 'El espacio en la propiedad street en Postal Code JSON afecta a la visualización del campo de dirección en la caja' +id: Rr3wSsdC5hxMS8ttK4kIj +status: PUBLISHED +createdAt: 2023-08-01T22:30:35.290Z +updatedAt: 2024-07-01T18:49:10.379Z +publishedAt: 2024-07-01T18:49:10.379Z +firstPublishedAt: 2023-08-01T22:30:36.187Z +contentType: knownIssue +productTeam: Logistics +author: 2mXZkbi0oi061KicTExNjo +tag: Logistics +slug: el-espacio-en-la-propiedad-street-en-postal-code-json-afecta-a-la-visualizacion-del-campo-de-direccion-en-la-caja +locale: es +kiStatus: No Fix +internalReference: 872935 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Al activar el uso de la API de código postal en el formulario de dirección para países que no están en el modelo BR (country, state, city, neighborhood, street), estos países que no tienen todos estos campos rellenados en la API y necesitan poder introducir el resto de datos de dirección en el formulario de dirección en el checkout, el campo street del bloque de dirección no estará disponible si la propiedad street del JSON está con espacio, ya que se entenderá como rellenado y válido, lo que no permite proceder con el pedido. + + + +## + +## Simulación + + +Crear un carrito en una tienda EMEA que utilice código postal y formulario de dirección y en la base de código postal el campo calle esté con espacio " " . +El campo dirección no estará disponible para ser rellenado. + + + +## Workaround + + +No existe + + + + + diff --git a/docs/known-issues/es/space-in-warehouse-id-causes-internal-logistics-requests-to-fail.md b/docs/known-issues/es/space-in-warehouse-id-causes-internal-logistics-requests-to-fail.md index c042ed7d1..6894a3291 100644 --- a/docs/known-issues/es/space-in-warehouse-id-causes-internal-logistics-requests-to-fail.md +++ b/docs/known-issues/es/space-in-warehouse-id-causes-internal-logistics-requests-to-fail.md @@ -3,8 +3,8 @@ title: 'El espacio en la identificación del almacén hace que fallen las solici id: M8SsnABs2HgYsUvNnjCFx status: PUBLISHED createdAt: 2022-09-20T21:51:05.157Z -updatedAt: 2023-01-05T19:34:07.126Z -publishedAt: 2023-01-05T19:34:07.126Z +updatedAt: 2024-02-16T20:24:53.145Z +publishedAt: 2024-02-16T20:24:53.145Z firstPublishedAt: 2022-09-20T21:51:05.702Z contentType: knownIssue productTeam: Logistics @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Logistics slug: el-espacio-en-la-identificacion-del-almacen-hace-que-fallen-las-solicitudes-de-logistica-interna locale: es -kiStatus: Fixed +kiStatus: No Fix internalReference: 654370 --- diff --git a/docs/known-issues/es/special-characters-cannot-be-used-for-cnpj-search-on-masterdata.md b/docs/known-issues/es/special-characters-cannot-be-used-for-cnpj-search-on-masterdata.md index 5b0455660..1282869e6 100644 --- a/docs/known-issues/es/special-characters-cannot-be-used-for-cnpj-search-on-masterdata.md +++ b/docs/known-issues/es/special-characters-cannot-be-used-for-cnpj-search-on-masterdata.md @@ -3,8 +3,8 @@ title: 'Los caracteres especiales no pueden utilizarse para la búsqueda de CNPJ id: 4sgob00QXkGYPC3TjSpQeN status: PUBLISHED createdAt: 2022-06-21T15:35:26.675Z -updatedAt: 2022-11-25T22:13:02.870Z -publishedAt: 2022-11-25T22:13:02.870Z +updatedAt: 2023-08-07T13:52:30.392Z +publishedAt: 2023-08-07T13:52:30.392Z firstPublishedAt: 2022-06-21T15:35:27.341Z contentType: knownIssue productTeam: Storage diff --git a/docs/known-issues/es/special-characters-in-invoicenumber-cause-postpurchase-flow-to-fail.md b/docs/known-issues/es/special-characters-in-invoicenumber-cause-postpurchase-flow-to-fail.md new file mode 100644 index 000000000..e1b927bfb --- /dev/null +++ b/docs/known-issues/es/special-characters-in-invoicenumber-cause-postpurchase-flow-to-fail.md @@ -0,0 +1,53 @@ +--- +title: 'Los caracteres especiales en invoiceNumber hacen que falle el flujo posterior a la compra' +id: 1tVPSLsB9SSZIF1KrNn3k2 +status: PUBLISHED +createdAt: 2023-12-14T18:31:27.213Z +updatedAt: 2023-12-14T18:31:27.801Z +publishedAt: 2023-12-14T18:31:27.801Z +firstPublishedAt: 2023-12-14T18:31:27.801Z +contentType: knownIssue +productTeam: Order Management +author: 2mXZkbi0oi061KicTExNjo +tag: Order Management +slug: los-caracteres-especiales-en-invoicenumber-hacen-que-falle-el-flujo-posterior-a-la-compra +locale: es +kiStatus: Backlog +internalReference: 953285 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Actualmente, SNO (Shipping Notification Order) acepta que se envíe un número de factura (invoiceNumber) a través de API y UI con un "carácter especial" al final o al principio de los datos, por ejemplo: "#123456". + +Sin embargo, cuando se reciben facturas en este formato, algunos flujos llevados a cabo por el sistema implicado en el flujo posterior a la compra acaban devolviendo un error porque son incapaces de procesar o pasar el importe recibido. Algunos ejemplos de flujos que pueden fallar son las actualizaciones de seguimiento, las actualizaciones del estado de los pedidos facturados, la comunicación con el sistema gifcard hub, y cualquier otro sistema que utilice datos invoiceNumber puede ver comprometido su flujo debido al uso de caracteres especiales en el campo invoiceNumber. + + +## + +## Simulación + + +1- Facture un pedido introduciendo el siguiente número de factura de ejemplo: "#123456"; (caracteres especiales al principio del número o al final) + +2- Tenga en cuenta que el pedido no se actualizará al estado facturado + +3- En el caso de flujos que impliquen a un vendedor, en el Obtener Pedido del pedido del vendedor será posible ver la factura guardada, pero aún así el pedido del marketplace no se actualizará a facturado, ya que el sistema no podrá pasar la factura. + + + +## Workaround + + +Para estos casos, la solución alternativa es no utilizar los "caracteres especiales" en la composición invoiceNumber. + + + + + + diff --git a/docs/known-issues/es/special-characters-on-the-sku-name-breaks-sku-selection-on-portal-web-store-pdp-pages-for-radio-box-category-type-of-selection.md b/docs/known-issues/es/special-characters-on-the-sku-name-breaks-sku-selection-on-portal-web-store-pdp-pages-for-radio-box-category-type-of-selection.md index ea6bc03d2..cb793d0f2 100644 --- a/docs/known-issues/es/special-characters-on-the-sku-name-breaks-sku-selection-on-portal-web-store-pdp-pages-for-radio-box-category-type-of-selection.md +++ b/docs/known-issues/es/special-characters-on-the-sku-name-breaks-sku-selection-on-portal-web-store-pdp-pages-for-radio-box-category-type-of-selection.md @@ -3,8 +3,8 @@ title: 'Caracteres especiales en el nombre de la SKU rompe la selección de la S id: 1G4FSBVZqn44ke7YJTuBJA status: PUBLISHED createdAt: 2022-03-16T16:26:36.035Z -updatedAt: 2022-11-25T22:11:14.593Z -publishedAt: 2022-11-25T22:11:14.593Z +updatedAt: 2024-02-16T20:29:47.269Z +publishedAt: 2024-02-16T20:29:47.269Z firstPublishedAt: 2022-03-16T16:26:36.503Z contentType: knownIssue productTeam: Portal @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Portal slug: caracteres-especiales-en-el-nombre-de-la-sku-rompe-la-seleccion-de-la-sku-en-las-paginas-del-portal-web-store-pdp-para-la-caja-de-radio-tipo-de-seleccion-de-la-categoria locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 337933 --- diff --git a/docs/known-issues/es/specifications-multiplied-on-catalog.md b/docs/known-issues/es/specifications-multiplied-on-catalog.md new file mode 100644 index 000000000..8701b084f --- /dev/null +++ b/docs/known-issues/es/specifications-multiplied-on-catalog.md @@ -0,0 +1,54 @@ +--- +title: 'Especificaciones multiplicadas sobre catálogo' +id: 2d4LXPrbVibMR8atXO6o8X +status: PUBLISHED +createdAt: 2023-10-16T12:48:03.714Z +updatedAt: 2023-10-16T12:48:59.814Z +publishedAt: 2023-10-16T12:48:59.814Z +firstPublishedAt: 2023-10-16T12:48:04.717Z +contentType: knownIssue +productTeam: Marketplace +author: 2mXZkbi0oi061KicTExNjo +tag: Marketplace +slug: especificaciones-multiplicadas-sobre-catalogo +locale: es +kiStatus: Backlog +internalReference: 919761 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +El mercado puede aprobar los productos enviados por los vendedores en el módulo de Skus Recibidos. + +Cuando un producto tiene una especificación sku que coincide con la especificación que existe en la categoría del marketplace pero es un nuevo valor, este nuevo valor se crea en la especificación del marketplace. + +Los valores multiplicados pueden ocurrir cuando más de un sku con el mismo "nuevo valor" está siendo aprobado al mismo tiempo en Skus Recibidos en la misma categoría (o árbol) en la que se creó la especificación. + +Si la especificación se crea en la categoría raíz (no recomendado) este escenario podría ocurrir más fácilmente. + + + +## Simulación + + + +1. Cree una especificación sku en la categoría raíz; +2. 2. Elegir 2 (o más) skus para aprobar en el módulo de Skus Recibidos que tengan el mismo valor de especificación sku (el valor no puede existir previamente en el marketplace). +3. 3. Apruebe los skus (al mismo tiempo o en un pequeño intervalo) y compruebe si los valores de especificación se han multiplicado por el número de skus aprobados. + + + +## Workaround + + +Apruebe los skus más lentamente y evite crear especificaciones en la categoría raíz. + + + + + diff --git a/docs/known-issues/es/spotprice-from-the-skujson-is-incorrect-for-products-with-multiple-sellers.md b/docs/known-issues/es/spotprice-from-the-skujson-is-incorrect-for-products-with-multiple-sellers.md index 29f5592a9..4c32a502e 100644 --- a/docs/known-issues/es/spotprice-from-the-skujson-is-incorrect-for-products-with-multiple-sellers.md +++ b/docs/known-issues/es/spotprice-from-the-skujson-is-incorrect-for-products-with-multiple-sellers.md @@ -3,8 +3,8 @@ title: 'El precio al contado del skuJson es incorrecto para los productos con m id: 6rgLJCE1DYPXZj1Pqt6hA2 status: PUBLISHED createdAt: 2022-02-24T15:32:40.223Z -updatedAt: 2022-11-25T22:10:27.000Z -publishedAt: 2022-11-25T22:10:27.000Z +updatedAt: 2024-02-16T20:30:08.928Z +publishedAt: 2024-02-16T20:30:08.928Z firstPublishedAt: 2022-02-24T15:32:41.286Z contentType: knownIssue productTeam: Portal @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Portal slug: el-precio-al-contado-del-skujson-es-incorrecto-para-los-productos-con-multiples-vendedores locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 264791 --- diff --git a/docs/known-issues/es/status-on-transactions-list-doesnt-match-actual-state.md b/docs/known-issues/es/status-on-transactions-list-doesnt-match-actual-state.md new file mode 100644 index 000000000..5549a5286 --- /dev/null +++ b/docs/known-issues/es/status-on-transactions-list-doesnt-match-actual-state.md @@ -0,0 +1,46 @@ +--- +title: 'El estado en la lista de transacciones no coincide con el estado real' +id: 3L0eXIO6aHmv9GSlPwCq3t +status: PUBLISHED +createdAt: 2024-03-22T16:23:32.369Z +updatedAt: 2024-03-22T16:23:33.304Z +publishedAt: 2024-03-22T16:23:33.304Z +firstPublishedAt: 2024-03-22T16:23:33.304Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: el-estado-en-la-lista-de-transacciones-no-coincide-con-el-estado-real +locale: es +kiStatus: Backlog +internalReference: 1004883 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Algunas transacciones pueden no coincidir con el estado real al abrirlas (problema de indexación). + + +## + +## Simulación + + +No hay forma de reproducirlo ya que esto ocurre con transacciones aleatorias. + + + +## Workaround + + +NA + + + + + diff --git a/docs/known-issues/es/stock-change-is-completed-even-after-receiving-error-500.md b/docs/known-issues/es/stock-change-is-completed-even-after-receiving-error-500.md index 4367375c9..4206cfe14 100644 --- a/docs/known-issues/es/stock-change-is-completed-even-after-receiving-error-500.md +++ b/docs/known-issues/es/stock-change-is-completed-even-after-receiving-error-500.md @@ -3,8 +3,8 @@ title: 'El cambio de stock se completa incluso después de recibir el error 500' id: 3dlP8iOBiL2tfPRvjm2kUZ status: PUBLISHED createdAt: 2022-06-20T12:40:08.834Z -updatedAt: 2022-11-25T21:59:29.796Z -publishedAt: 2022-11-25T21:59:29.796Z +updatedAt: 2024-07-03T18:12:47.665Z +publishedAt: 2024-07-03T18:12:47.665Z firstPublishedAt: 2022-06-20T12:40:09.126Z contentType: knownIssue productTeam: Logistics @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Logistics slug: el-cambio-de-stock-se-completa-incluso-despues-de-recibir-el-error-500 locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 388176 --- @@ -26,13 +26,14 @@ internalReference: 388176 El cliente está tratando de actualizar la cantidad de sku en el inventario y la solicitud recibió el error 500. A pesar del error, la cantidad en el inventario se cambia. +## ## Simulación No ha sido posible reproducir el error. -Pero en la respuesta vemos el error 500, y en el inventario vemos el mismo valor antes de la actualización. +Pero en la respuesta vemos el error 500, y el inventario vemos el mismo valor antes de actualizar. @@ -40,5 +41,5 @@ Pero en la respuesta vemos el error 500, y en el inventario vemos el mismo valor ## Workaround -No hay ninguna solución. Pero es importante comprobar esta actualización ocurrió. +No hay ninguna solución. Pero es importante comprobar esta actualización se produjo. diff --git a/docs/known-issues/es/stockkeepingunit-catalog-api-allows-invalid-commercial-condition-values.md b/docs/known-issues/es/stockkeepingunit-catalog-api-allows-invalid-commercial-condition-values.md index 1de7000d7..099096a37 100644 --- a/docs/known-issues/es/stockkeepingunit-catalog-api-allows-invalid-commercial-condition-values.md +++ b/docs/known-issues/es/stockkeepingunit-catalog-api-allows-invalid-commercial-condition-values.md @@ -3,8 +3,8 @@ title: 'La API del catálogo stockkeepingunit permite valores de condición come id: 1ONAspL4Wj9fdu2tYcX4Ur status: PUBLISHED createdAt: 2023-03-10T20:44:01.459Z -updatedAt: 2023-03-10T20:44:02.006Z -publishedAt: 2023-03-10T20:44:02.006Z +updatedAt: 2024-07-01T18:48:57.278Z +publishedAt: 2024-07-01T18:48:57.278Z firstPublishedAt: 2023-03-10T20:44:02.006Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: la-api-del-catalogo-stockkeepingunit-permite-valores-de-condicion-comercial-no-validos locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 769053 --- diff --git a/docs/known-issues/es/stockkeepingunitbyean-returns-404-for-eans-with-.md b/docs/known-issues/es/stockkeepingunitbyean-returns-404-for-eans-with-.md index 38d73ef7c..8c89cc253 100644 --- a/docs/known-issues/es/stockkeepingunitbyean-returns-404-for-eans-with-.md +++ b/docs/known-issues/es/stockkeepingunitbyean-returns-404-for-eans-with-.md @@ -3,7 +3,7 @@ title: 'StockKeepingUnitByEAN returns 404 for EANs with "/"' id: Pp3lE5Gu54gOw6liInte4 status: DRAFT createdAt: 2022-02-25T12:23:55.903Z -updatedAt: 2022-06-28T16:56:27.547Z +updatedAt: 2024-02-16T20:28:49.215Z publishedAt: firstPublishedAt: contentType: knownIssue @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: stockkeepingunitbyean-returns-404-for-eans-with- locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 479244 --- diff --git a/docs/known-issues/es/stockkeepingunitinsertupdate-webservice-method-allows-to-insert-existent-refid.md b/docs/known-issues/es/stockkeepingunitinsertupdate-webservice-method-allows-to-insert-existent-refid.md index 7a8713dd3..8913d5461 100644 --- a/docs/known-issues/es/stockkeepingunitinsertupdate-webservice-method-allows-to-insert-existent-refid.md +++ b/docs/known-issues/es/stockkeepingunitinsertupdate-webservice-method-allows-to-insert-existent-refid.md @@ -3,8 +3,8 @@ title: 'El método WebService StockKeepingUnitInsertUpdate permite insertar un R id: 7wQ9uztQCTIQIWajMd6vaU status: PUBLISHED createdAt: 2022-01-21T15:19:32.095Z -updatedAt: 2022-11-25T21:42:03.381Z -publishedAt: 2022-11-25T21:42:03.381Z +updatedAt: 2024-02-16T20:29:15.782Z +publishedAt: 2024-02-16T20:29:15.782Z firstPublishedAt: 2022-11-02T13:54:17.227Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: el-metodo-webservice-stockkeepingunitinsertupdate-permite-insertar-un-refid-existente locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 419460 --- diff --git a/docs/known-issues/es/storefront-permissions-considers-inactive-organizations.md b/docs/known-issues/es/storefront-permissions-considers-inactive-organizations.md new file mode 100644 index 000000000..eadcf6990 --- /dev/null +++ b/docs/known-issues/es/storefront-permissions-considers-inactive-organizations.md @@ -0,0 +1,48 @@ +--- +title: 'Los permisos del escaparate tienen en cuenta a las organizaciones inactivas' +id: 2GANYaXFMQpLGADajl4CbS +status: PUBLISHED +createdAt: 2023-10-27T22:08:14.267Z +updatedAt: 2023-10-27T22:15:24.802Z +publishedAt: 2023-10-27T22:15:24.802Z +firstPublishedAt: 2023-10-27T22:08:14.965Z +contentType: knownIssue +productTeam: B2B +author: 2mXZkbi0oi061KicTExNjo +tag: B2B +slug: los-permisos-del-escaparate-tienen-en-cuenta-a-las-organizaciones-inactivas +locale: es +kiStatus: Backlog +internalReference: 927174 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Cuando un usuario tiene asignada más de una organización, y la primera registrada está inactiva, no se reconoce como asignada ninguna organización tras el login. + + +## + +## Simulación + + + +- Crear dos organizaciones y asignar el mismo usuario/email; +- Inactiva la 1ª organización creada; +- Inicie sesión en el sitio web. + + + +## Workaround + + +Eliminar el usuario/email de la organización inactiva. + + + + diff --git a/docs/known-issues/es/stucked-not-found-routes-on-platform.md b/docs/known-issues/es/stucked-not-found-routes-on-platform.md index 3736de140..c214da439 100644 --- a/docs/known-issues/es/stucked-not-found-routes-on-platform.md +++ b/docs/known-issues/es/stucked-not-found-routes-on-platform.md @@ -3,8 +3,8 @@ title: 'Rutas atascadas no encontradas en la plataforma' id: iAGlRJtK1KMBGxH2tAsrX status: PUBLISHED createdAt: 2023-04-19T15:54:48.241Z -updatedAt: 2023-04-19T16:00:28.874Z -publishedAt: 2023-04-19T16:00:28.874Z +updatedAt: 2023-06-28T15:56:47.493Z +publishedAt: 2023-06-28T15:56:47.493Z firstPublishedAt: 2023-04-19T15:54:48.788Z contentType: knownIssue productTeam: Store Framework @@ -31,8 +31,26 @@ Debido a la falta de notificaciones y problemas de caché, algunas rutas son cac ## Simulación +Este es un problema intermitente, por lo que, básicamente, no es fácil de simular, pero una vez que se almacenan rutas en vbase y/o rewriter como no encontradas, existe la posibilidad de no recibir una notificación en poco tiempo para actualizar eso + + + ## Workaround +Para los productos, + +- Intenta no almacenar rutas dentro del rewriter, a menos que sea estrictamente necesario +- Restablecer o eliminar rutas en vbase entrando en la aplicación rewriter - admin/apps/vtex.rewriter@x.x.x/setup/ - y actualizando su versión de rutas a una nueva +- Reindexar las rutas usando store-indexer +- Guardar el producto para notificar al emisor que el producto ha cambiado y que debe enviar nuevas notificaciones +Para otras rutas + +- Compruebe si la ruta se almacena en rewriter como no encontrada si se actualiza para nuevos valores +- Comprueba si la API de tipo de página está atascada en un no encontrado y notifica al equipo de catálogo: `https://.vtexcommercestable.com.br/api/catalog_system/pub/portal/pagetype/` + + + + diff --git a/docs/known-issues/es/subscribers-report-does-not-show-active-subscriptions-correctly.md b/docs/known-issues/es/subscribers-report-does-not-show-active-subscriptions-correctly.md index f6a329bbf..67676fa2c 100644 --- a/docs/known-issues/es/subscribers-report-does-not-show-active-subscriptions-correctly.md +++ b/docs/known-issues/es/subscribers-report-does-not-show-active-subscriptions-correctly.md @@ -3,8 +3,8 @@ title: 'El informe de suscriptores no muestra correctamente las suscripciones ac id: 4sqvm1v4CbCJLQ3HBBVTmp status: PUBLISHED createdAt: 2022-05-27T19:44:57.301Z -updatedAt: 2022-11-25T22:02:30.682Z -publishedAt: 2022-11-25T22:02:30.682Z +updatedAt: 2024-07-01T18:48:23.947Z +publishedAt: 2024-07-01T18:48:23.947Z firstPublishedAt: 2022-05-27T19:44:57.688Z contentType: knownIssue productTeam: Order Management @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Order Management slug: el-informe-de-suscriptores-no-muestra-correctamente-las-suscripciones-activas locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 587556 --- diff --git a/docs/known-issues/es/subscription-event-history-out-of-order.md b/docs/known-issues/es/subscription-event-history-out-of-order.md new file mode 100644 index 000000000..b7b620af0 --- /dev/null +++ b/docs/known-issues/es/subscription-event-history-out-of-order.md @@ -0,0 +1,51 @@ +--- +title: 'Historial de eventos de suscripción desordenado' +id: 5w78uE60pzjfOagGnRA2d5 +status: PUBLISHED +createdAt: 2023-08-01T18:53:21.754Z +updatedAt: 2023-08-01T18:53:22.303Z +publishedAt: 2023-08-01T18:53:22.303Z +firstPublishedAt: 2023-08-01T18:53:22.303Z +contentType: knownIssue +productTeam: Order Management +author: 2mXZkbi0oi061KicTExNjo +tag: Order Management +slug: historial-de-eventos-de-suscripcion-desordenado +locale: es +kiStatus: Backlog +internalReference: 872697 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Actualmente, el Historial de suscripciones en el área Mi suscripción , no muestra los eventos en un orden predefinido, por lo que puede mostrar los eventos en orden no cronológico; + + +## + +## Simulación + + +Utilizando una suscripción que ha tenido más de un pedido generado; + +1- Accede al área de histórico; +2- La lista de eventos mostrada no estará en orden cronológico; + +NOTA: En algunos casos, el escenario puede pasar desapercibido porque sólo unos pocos eventos están fuera de orden cronológico. + + + +## Workaround + + + +actualmente no hay solución para este comportamiento + + + + diff --git a/docs/known-issues/es/subscriptions-dashboard-with-conflicting-information.md b/docs/known-issues/es/subscriptions-dashboard-with-conflicting-information.md index ee81a116f..ad8ec044b 100644 --- a/docs/known-issues/es/subscriptions-dashboard-with-conflicting-information.md +++ b/docs/known-issues/es/subscriptions-dashboard-with-conflicting-information.md @@ -3,8 +3,8 @@ title: 'Cuadro de mandos de las suscripciones con información contradictoria' id: WvoqrD7xvaAJ6NVOLpU1G status: PUBLISHED createdAt: 2022-05-27T20:01:11.189Z -updatedAt: 2022-11-25T22:02:26.699Z -publishedAt: 2022-11-25T22:02:26.699Z +updatedAt: 2024-02-16T20:28:30.718Z +publishedAt: 2024-02-16T20:28:30.718Z firstPublishedAt: 2022-05-27T20:01:11.715Z contentType: knownIssue productTeam: Order Management @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Order Management slug: cuadro-de-mandos-de-las-suscripciones-con-informacion-contradictoria locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 587579 --- diff --git a/docs/known-issues/es/subscriptions-not-executed-due-to-data-indexing-failure-or-masterdata-query-failure.md b/docs/known-issues/es/subscriptions-not-executed-due-to-data-indexing-failure-or-masterdata-query-failure.md new file mode 100644 index 000000000..56b3764e2 --- /dev/null +++ b/docs/known-issues/es/subscriptions-not-executed-due-to-data-indexing-failure-or-masterdata-query-failure.md @@ -0,0 +1,47 @@ +--- +title: 'Suscripciones no ejecutadas por fallo en la indexación de datos o en la consulta de datos maestros' +id: 1PspxNexEEz4GvJ5BpZZgH +status: PUBLISHED +createdAt: 2024-01-04T20:27:03.576Z +updatedAt: 2024-07-09T17:24:39.295Z +publishedAt: 2024-07-09T17:24:39.295Z +firstPublishedAt: 2024-01-04T20:27:04.193Z +contentType: knownIssue +productTeam: Order Management +author: 2mXZkbi0oi061KicTExNjo +tag: Order Management +slug: suscripciones-no-ejecutadas-por-fallo-en-la-indexacion-de-datos-o-en-la-consulta-de-datos-maestros +locale: es +kiStatus: Backlog +internalReference: 961526 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +La creación de solicitudes de suscripción depende del retorno de una consulta realizada a la base de datos de suscripciones, esta consulta se realiza periódicamente para identificar qué suscripciones deben ejecutarse en ese periodo, si esta consulta falla o no devuelve una suscripción en particular, su ciclo no se ejecuta, y no se registra ningún error, resultando así una suscripción con la próximaFechaDeCompra en el pasado. + + + +## Simulación + + +No tenemos forma de simular este escenario debido a la dependencia de otros sistemas. + + + +## Workaround + + +Para ajustar la `NextPurchaseDate`, el usuario final puede pausar la suscripción y reactivarla. Esta acción hará que el sistema de suscripción recalcule la fecha de ejecución y la `nextPurchaseDate` se actualizará correctamente. + +O el cliente puede actualizar la `nextPurchaseDate` de la suscripción del usuario a una fecha futura a través de la API. + + + + + diff --git a/docs/known-issues/es/subscriptions-simulation-returned-error-when-pickuppointid-contains-special-characters.md b/docs/known-issues/es/subscriptions-simulation-returned-error-when-pickuppointid-contains-special-characters.md new file mode 100644 index 000000000..ae60ef5f8 --- /dev/null +++ b/docs/known-issues/es/subscriptions-simulation-returned-error-when-pickuppointid-contains-special-characters.md @@ -0,0 +1,48 @@ +--- +title: 'La simulación de suscripciones devuelve un error cuando PickupPointID contiene caracteres especiales' +id: aM2So6TmVffZ1ywtQsknS +status: PUBLISHED +createdAt: 2023-09-19T17:31:47.442Z +updatedAt: 2024-07-01T18:49:12.303Z +publishedAt: 2024-07-01T18:49:12.303Z +firstPublishedAt: 2023-09-19T17:31:48.217Z +contentType: knownIssue +productTeam: Order Management +author: 2mXZkbi0oi061KicTExNjo +tag: Order Management +slug: la-simulacion-de-suscripciones-devuelve-un-error-cuando-pickuppointid-contiene-caracteres-especiales +locale: es +kiStatus: No Fix +internalReference: 903332 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Para realizar un pedido de suscripción o actualizar una suscripción, el sistema de suscripción realiza una simulación, y en esta simulación utiliza los datos de entrega devueltos por el sistema logístico, y si dentro de estos datos hay un punto de recogida cuyo ID está subrayado, el sistema de suscripción no podrá elegir correctamente el ANS, generando así el error "AddressProvider inválido:...." en la simulación y en consecuencia no generará el pedido. + + +## + +## Simulación + + +1- Crear un punto de recogida cuyo ID tenga un subrayado +2- Realice una solicitud de suscripción eligiendo el punto de picking creado en el paso 1. +3- Espera a que se ejecute el primer ciclo y comprueba que no se ejecuta y que el panel de suscripción registra un error diciendo que la dirección no es válida. + + + +## Workaround + + +Elimina el punto de recogida cuyo ID aparece subrayado y crea uno nuevo y actualiza la suscripción para que utilice este nuevo punto de recogida. + + + + + diff --git a/docs/known-issues/es/substitute-words-with-less-than-3-characters-does-not-work.md b/docs/known-issues/es/substitute-words-with-less-than-3-characters-does-not-work.md index 2de8094e2..94c66ae3a 100644 --- a/docs/known-issues/es/substitute-words-with-less-than-3-characters-does-not-work.md +++ b/docs/known-issues/es/substitute-words-with-less-than-3-characters-does-not-work.md @@ -3,8 +3,8 @@ title: 'Sustituir palabras con menos de 3 caracteres no funciona' id: 5sAdcBkmVVnRoQD3WUBNJ0 status: PUBLISHED createdAt: 2022-06-08T20:03:47.576Z -updatedAt: 2022-11-25T21:45:35.491Z -publishedAt: 2022-11-25T21:45:35.491Z +updatedAt: 2024-07-01T18:47:49.328Z +publishedAt: 2024-07-01T18:47:49.328Z firstPublishedAt: 2022-06-08T20:03:48.005Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: sustituir-palabras-con-menos-de-3-caracteres-no-funciona locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 282500 --- diff --git a/docs/known-issues/es/summary-information-translate-into-english-after-logging-in-via-update-selected-address-information.md b/docs/known-issues/es/summary-information-translate-into-english-after-logging-in-via-update-selected-address-information.md new file mode 100644 index 000000000..a9aa10833 --- /dev/null +++ b/docs/known-issues/es/summary-information-translate-into-english-after-logging-in-via-update-selected-address-information.md @@ -0,0 +1,50 @@ +--- +title: 'La información resumida se traduce al inglés después de iniciar sesión a través de la actualización de la información de la dirección seleccionada.' +id: 6g05yZcdGHZqm0zeozUH8f +status: PUBLISHED +createdAt: 2024-02-07T14:58:10.527Z +updatedAt: 2024-02-07T14:58:11.389Z +publishedAt: 2024-02-07T14:58:11.389Z +firstPublishedAt: 2024-02-07T14:58:11.389Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: la-informacion-resumida-se-traduce-al-ingles-despues-de-iniciar-sesion-a-traves-de-la-actualizacion-de-la-informacion-de-la-direccion-seleccionada +locale: es +kiStatus: Backlog +internalReference: 978571 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +En las cuentas españolas, el inicio de sesión en la caja a través de "Actualizar la información de la dirección seleccionada" después de identificarse con un perfil completo hace que algunos textos del resumen se traduzcan al inglés. + + +## + +## Simulación + + + +- Añadir un artículo al carrito e identificarse mediante un email con un perfil completo para que los datos se rellenen automáticamente; +- Los datos personales y la dirección estarán enmascarados; +- Vaya al paso Envío y haga clic en "Actualizar la información de la dirección seleccionada"; +- Inicie sesión; +- Observe que algunos textos del Resumen pasarán a estar en inglés. + + + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/es/swiping-productimage-after-zooming-in-does-not-revert-the-zoom-causing-display-issues.md b/docs/known-issues/es/swiping-productimage-after-zooming-in-does-not-revert-the-zoom-causing-display-issues.md new file mode 100644 index 000000000..dc3a575e4 --- /dev/null +++ b/docs/known-issues/es/swiping-productimage-after-zooming-in-does-not-revert-the-zoom-causing-display-issues.md @@ -0,0 +1,48 @@ +--- +title: 'Deslizar la imagen del producto después de hacer zoom no revierte el zoom, lo que causa problemas de visualización.' +id: 41UVOcLabjyv29Buupj1MO +status: PUBLISHED +createdAt: 2024-01-29T18:05:22.470Z +updatedAt: 2024-01-29T18:05:23.035Z +publishedAt: 2024-01-29T18:05:23.035Z +firstPublishedAt: 2024-01-29T18:05:23.035Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: deslizar-la-imagen-del-producto-despues-de-hacer-zoom-no-revierte-el-zoom-lo-que-causa-problemas-de-visualizacion +locale: es +kiStatus: Backlog +internalReference: 491180 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Cuando se utiliza el vtex.store-components product-image, al deslizar una imagen hacia un lado después de hacer clic en ella para el zoom, la primera imagen se mantendrá ampliada, causando problemas de renderización cuando el usuario desliza de nuevo a ella. + + +## + +## Simulación + + +En una PDP que utiliza vtex.store-components product-image, accede a la versión móvil de un producto con al menos dos imágenes. +Haz clic para hacer zoom en la primera imagen, y pasa a la siguiente. +Haz clic para ampliar la segunda imagen y vuelve a la primera. +Hacerlo una y otra vez puede causar problemas de visualización en la imagen ampliada. +Si vuelves a hacer clic en la imagen para alejarla, volverá a la normalidad. + + + +## Workaround + + +Utiliza flechas para navegar entre las imágenes y reducir la posibilidad de que los usuarios opten por deslizarlas. + +Establezca la propiedad "zoomMode": "hover" o "zoomMode": "open-modal". Evita el deslizamiento cuando la imagen está ampliada, pero cambia ligeramente el comportamiento. + diff --git a/docs/known-issues/es/synonyms-import-presenting-success-even-for-failed-actions.md b/docs/known-issues/es/synonyms-import-presenting-success-even-for-failed-actions.md new file mode 100644 index 000000000..fa4501df8 --- /dev/null +++ b/docs/known-issues/es/synonyms-import-presenting-success-even-for-failed-actions.md @@ -0,0 +1,45 @@ +--- +title: 'Los sinónimos importan presentar el éxito incluso para las acciones fallidas' +id: 4EhvPXp1vXBf2596mANlX6 +status: PUBLISHED +createdAt: 2024-02-19T22:05:46.953Z +updatedAt: 2024-02-19T22:05:47.817Z +publishedAt: 2024-02-19T22:05:47.817Z +firstPublishedAt: 2024-02-19T22:05:47.817Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: los-sinonimos-importan-presentar-el-exito-incluso-para-las-acciones-fallidas +locale: es +kiStatus: Backlog +internalReference: 984557 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +La importación de sinónimos para archivos CSV devolverá un mensaje de éxito incluso para las acciones que fallaron. + + +## + +## Simulación + + +Intente importar un archivo CSV no válido, por ejemplo, fuera del formato esperado de tres columnas. + + + +## Workaround + + +No es necesaria. Tenga en cuenta que los sinónimos importados correctamente deberían aparecer instantáneamente en la lista tras recargar la página. + + + + diff --git a/docs/known-issues/es/synonyms-not-shown-in-the-explained-search.md b/docs/known-issues/es/synonyms-not-shown-in-the-explained-search.md new file mode 100644 index 000000000..9c14a6360 --- /dev/null +++ b/docs/known-issues/es/synonyms-not-shown-in-the-explained-search.md @@ -0,0 +1,38 @@ +--- +title: 'Sinónimos no mostrados en la búsqueda explicada' +id: 6twjWHNHdarFV5pz1aTfeb +status: PUBLISHED +createdAt: 2023-03-20T16:57:15.640Z +updatedAt: 2023-10-18T00:50:47.829Z +publishedAt: 2023-10-18T00:50:47.829Z +firstPublishedAt: 2023-03-20T16:57:16.425Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: sinonimos-no-mostrados-en-la-busqueda-explicada +locale: es +kiStatus: Backlog +internalReference: 774307 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Es posible que algunos productos no presenten sus sinónimos en la página de administración de búsqueda explicada. Esto suele ocurrir con los sinónimos unidireccionales. + + +## + +## Simulación + + + +## Workaround + + + diff --git a/docs/known-issues/es/system-considering-seller-1-for-rule-sellers-limit.md b/docs/known-issues/es/system-considering-seller-1-for-rule-sellers-limit.md index c9119636c..53ad2f577 100644 --- a/docs/known-issues/es/system-considering-seller-1-for-rule-sellers-limit.md +++ b/docs/known-issues/es/system-considering-seller-1-for-rule-sellers-limit.md @@ -3,8 +3,8 @@ title: 'Sistema que considera al vendedor 1 para el límite de vendedores de la id: 1bUax0hSCVrnFPZ4g1VWOa status: PUBLISHED createdAt: 2022-04-20T20:43:57.392Z -updatedAt: 2022-11-25T21:52:50.788Z -publishedAt: 2022-11-25T21:52:50.788Z +updatedAt: 2024-02-16T20:28:37.189Z +publishedAt: 2024-02-16T20:28:37.189Z firstPublishedAt: 2022-04-20T20:43:57.844Z contentType: knownIssue productTeam: Checkout @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Checkout slug: sistema-que-considera-al-vendedor-1-para-el-limite-de-vendedores-de-la-regla locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 564614 --- diff --git a/docs/known-issues/es/tags-wont-sometimes-appear-on-list-format-plp-view.md b/docs/known-issues/es/tags-wont-sometimes-appear-on-list-format-plp-view.md new file mode 100644 index 000000000..e4e534d3a --- /dev/null +++ b/docs/known-issues/es/tags-wont-sometimes-appear-on-list-format-plp-view.md @@ -0,0 +1,49 @@ +--- +title: 'Las etiquetas a veces no aparecen en la vista PLP con formato de lista' +id: 4CPSP7GjBfUgxFvmnAhK8z +status: PUBLISHED +createdAt: 2024-02-15T13:58:42.405Z +updatedAt: 2024-02-15T13:58:43.494Z +publishedAt: 2024-02-15T13:58:43.494Z +firstPublishedAt: 2024-02-15T13:58:43.494Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: las-etiquetas-a-veces-no-aparecen-en-la-vista-plp-con-formato-de-lista +locale: es +kiStatus: No Fix +internalReference: 982200 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Al visualizar el PLP en vista de lista, las etiquetas de los elementos. + + +## + +## Simulación + + +Cree etiquetas para sus artículos y modifique las configuraciones necesarias. +Habilite su PLP para ser visualizado tanto en estilo rejilla como en estilo lista. +En el estilo de cuadrícula, las etiquetas aparecerán como deberían. +En el estilo lista, las etiquetas no aparecerán. + + + +## Workaround + + +No hay ninguna solución disponible. + + + + + diff --git a/docs/known-issues/es/tax-form-ui-is-not-displayng-marketing-tags-dropdown.md b/docs/known-issues/es/tax-form-ui-is-not-displayng-marketing-tags-dropdown.md new file mode 100644 index 000000000..91559e07b --- /dev/null +++ b/docs/known-issues/es/tax-form-ui-is-not-displayng-marketing-tags-dropdown.md @@ -0,0 +1,51 @@ +--- +title: 'Tax Form UI is not displayng Marketing Tags DropDown' +id: Xqg6yYfOvVtP0TwZ2RIAk +status: PUBLISHED +createdAt: 2024-07-01T13:33:50.657Z +updatedAt: 2024-07-01T13:34:05.936Z +publishedAt: 2024-07-01T13:34:05.936Z +firstPublishedAt: 2024-07-01T13:33:51.430Z +contentType: knownIssue +productTeam: Pricing & Promotions +author: 2mXZkbi0oi061KicTExNjo +tag: Pricing & Promotions +slug: tax-form-ui-is-not-displayng-marketing-tags-dropdown +locale: es +kiStatus: Backlog +internalReference: 1058148 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Al guardar impuestos en el módulo de promociones, el valor desplegable para "al menos uno de los siguientes" o "todos los siguientes" no se muestra después de guardar el impuesto. En consecuencia, el usuario no puede averiguar cuál de ellos se está utilizando. + + +## + +## Simulación + + +1 - En el módulo de promociones, abra el formulario de impuestos. +2 - Rellene el formulario de etiquetas de marketing con varios valores. +3 - Guarde el formulario +4 - Compruébelo de nuevo, el formulario saldrá vacío: + + ![](https://vtexhelp.zendesk.com/attachments/token/kGbgj8MON0fVzgmv19hKS1F9u/?name=image.png) + + + +## Workaround + + +- + + + + + diff --git a/docs/known-issues/es/tax-hub-request-doesnt-sum-discounts-when-manual-price-is-applied.md b/docs/known-issues/es/tax-hub-request-doesnt-sum-discounts-when-manual-price-is-applied.md new file mode 100644 index 000000000..38e2b5357 --- /dev/null +++ b/docs/known-issues/es/tax-hub-request-doesnt-sum-discounts-when-manual-price-is-applied.md @@ -0,0 +1,47 @@ +--- +title: 'La solicitud del centro de impuestos no suma los descuentos cuando se aplica el precio manual' +id: 3p8mpZALGS95pB9j4CclHi +status: PUBLISHED +createdAt: 2023-11-08T18:07:23.968Z +updatedAt: 2024-07-01T18:49:18.565Z +publishedAt: 2024-07-01T18:49:18.565Z +firstPublishedAt: 2023-11-08T18:07:24.393Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: la-solicitud-del-centro-de-impuestos-no-suma-los-descuentos-cuando-se-aplica-el-precio-manual +locale: es +kiStatus: No Fix +internalReference: 932667 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Cuando se aplica un precio manual a un artículo para disminuir el precio, la solicitud del centro de impuestos no lo suma y muestra los totales de descuento siempre como 0. + + +## + +## Simulación + + + +- Establecer un precio manual inferior al precio actual para un artículo; +- La solicitud del centro de impuestos no sumará el descuento en los totales. + + + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/es/tax-service-consider-the-same-price-for-items-that-appear-more-than-once-when-using-assembly-option.md b/docs/known-issues/es/tax-service-consider-the-same-price-for-items-that-appear-more-than-once-when-using-assembly-option.md new file mode 100644 index 000000000..f19d7c678 --- /dev/null +++ b/docs/known-issues/es/tax-service-consider-the-same-price-for-items-that-appear-more-than-once-when-using-assembly-option.md @@ -0,0 +1,49 @@ +--- +title: 'Tax Service considera el mismo precio para los artículos que aparecen más de una vez cuando se utiliza la opción de montaje' +id: 62a1S9SZmGsY58BcV6D58C +status: PUBLISHED +createdAt: 2023-09-25T13:27:15.638Z +updatedAt: 2023-09-27T12:47:49.130Z +publishedAt: 2023-09-27T12:47:49.130Z +firstPublishedAt: 2023-09-25T13:27:16.233Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: tax-service-considera-el-mismo-precio-para-los-articulos-que-aparecen-mas-de-una-vez-cuando-se-utiliza-la-opcion-de-montaje +locale: es +kiStatus: Fixed +internalReference: 906518 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Cuando se utilizan Opciones de Montaje, si el artículo se añade de nuevo al carrito, aparecerá dos veces y el Servicio de Impuestos considerará sólo el precio para ese artículo que está primero en el carrito, causando valores de divergencia de impuestos al realizar un pedido. + + +## + +## Simulación + + + +- Configurar Tax Hub en una cuenta; +- Configurar Opciones de Montaje; +- Añadir al carrito un artículo incluido en la Opción de Montaje; + + +## + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/es/tax-service-doesnt-apply-free-shipping-promotions-with-promotion-that-splits-items.md b/docs/known-issues/es/tax-service-doesnt-apply-free-shipping-promotions-with-promotion-that-splits-items.md new file mode 100644 index 000000000..eb6d1bd4e --- /dev/null +++ b/docs/known-issues/es/tax-service-doesnt-apply-free-shipping-promotions-with-promotion-that-splits-items.md @@ -0,0 +1,49 @@ +--- +title: 'Tax Service no aplica promociones de envío gratis con promoción que divide artículos' +id: 5w7mcNyJhTA77sRULPgrTx +status: PUBLISHED +createdAt: 2024-03-06T20:07:56.556Z +updatedAt: 2024-03-06T20:07:57.240Z +publishedAt: 2024-03-06T20:07:57.240Z +firstPublishedAt: 2024-03-06T20:07:57.240Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: tax-service-no-aplica-promociones-de-envio-gratis-con-promocion-que-divide-articulos +locale: es +kiStatus: Backlog +internalReference: 995527 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Al utilizar el servicio de impuestos, si hay una promoción que divide artículos, por ejemplo, una promoción Más por menos y una promoción de envío gratuito, el envío gratuito no se aplica correctamente para todos los artículos en la solicitud del servicio de impuestos, lo que provoca un cálculo erróneo y evita que el pedido se cree con el mensaje "No se ha podido crear el pedido solicitado. Por favor, inténtelo de nuevo". + + +## + +## Simulación + + + +- Configurar el Servicio de Impuestos; +- Crear una promoción Más por menos; +- Crear una promoción de envío gratuito; +- Montar un carrito e intentar realizar el pedido. + + + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/es/tax-service-doesnt-consider-nominal-promotions-when-placing-orders.md b/docs/known-issues/es/tax-service-doesnt-consider-nominal-promotions-when-placing-orders.md new file mode 100644 index 000000000..5dea8ac3d --- /dev/null +++ b/docs/known-issues/es/tax-service-doesnt-consider-nominal-promotions-when-placing-orders.md @@ -0,0 +1,48 @@ +--- +title: 'Tax Service no tiene en cuenta las promociones nominales a la hora de hacer pedidos' +id: 1vCs62opRc2iDw0NmYqlT7 +status: PUBLISHED +createdAt: 2023-09-14T17:48:37.761Z +updatedAt: 2023-09-14T17:48:38.630Z +publishedAt: 2023-09-14T17:48:38.630Z +firstPublishedAt: 2023-09-14T17:48:38.630Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: tax-service-no-tiene-en-cuenta-las-promociones-nominales-a-la-hora-de-hacer-pedidos +locale: es +kiStatus: Backlog +internalReference: 900120 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Al utilizar el servicio de impuestos, si hay una promoción nominal aplicada en el carrito y se produce una división de artículos, la solicitud de pago no tiene la promoción nominal aplicada, no permitiendo finalizar la compra, y se mostrará el mensaje "No se ha podido crear el pedido solicitado. Por favor, inténtelo de nuevo". + + +## + +## Simulación + + + +- Cree una promoción nominal; +- Añada artículos al carrito, asegúrese de que los artículos se dividen; +- Intente finalizar la compra. + + + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/es/tax-service-request-uses-shippingdataaddress-even-when-a-cart-has-two-selected-address.md b/docs/known-issues/es/tax-service-request-uses-shippingdataaddress-even-when-a-cart-has-two-selected-address.md new file mode 100644 index 000000000..f6f8cdf56 --- /dev/null +++ b/docs/known-issues/es/tax-service-request-uses-shippingdataaddress-even-when-a-cart-has-two-selected-address.md @@ -0,0 +1,47 @@ +--- +title: 'La solicitud de servicio de impuestos utiliza shippingData.address incluso cuando un carro tiene dos direcciones seleccionadas' +id: 21t5R3AmcllYam4mXqX6lY +status: PUBLISHED +createdAt: 2024-08-01T13:11:10.623Z +updatedAt: 2024-08-01T13:11:11.796Z +publishedAt: 2024-08-01T13:11:11.796Z +firstPublishedAt: 2024-08-01T13:11:11.796Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: la-solicitud-de-servicio-de-impuestos-utiliza-shippingdataaddress-incluso-cuando-un-carro-tiene-dos-direcciones-seleccionadas +locale: es +kiStatus: Backlog +internalReference: 1074168 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +En un carrito con artículos para recogida y entrega, la simulación de checkout sólo considera la información del objeto shippingData.address para la solicitud del servicio de impuestos. Por ejemplo, considerando que esas direcciones son de diferentes estados, y el proveedor de impuestos considera diferentes impuestos para cada estado, a uno de los artículos se le aplicará el impuesto incorrecto. + + +## + +## Simulación + + + +- Configurar Servicio de Impuestos; +- Añadir dos artículos a un carrito con diferentes direcciones seleccionadas: una para recogida y otra para entrega. + + + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/es/tax-service-uses-document-data-instead-of-customer-email.md b/docs/known-issues/es/tax-service-uses-document-data-instead-of-customer-email.md index ce1edfb01..f0556f128 100644 --- a/docs/known-issues/es/tax-service-uses-document-data-instead-of-customer-email.md +++ b/docs/known-issues/es/tax-service-uses-document-data-instead-of-customer-email.md @@ -3,8 +3,8 @@ title: 'El servicio fiscal utiliza los datos del documento en lugar del correo e id: IOu1ZV40Q5yHjgbcS9C15 status: PUBLISHED createdAt: 2022-03-23T17:50:15.754Z -updatedAt: 2022-11-25T21:53:38.397Z -publishedAt: 2022-11-25T21:53:38.397Z +updatedAt: 2024-02-16T20:28:42.991Z +publishedAt: 2024-02-16T20:28:42.991Z firstPublishedAt: 2022-03-23T17:50:16.302Z contentType: knownIssue productTeam: Checkout @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Checkout slug: el-servicio-fiscal-utiliza-los-datos-del-documento-en-lugar-del-correo-electronico-del-cliente locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 548671 --- diff --git a/docs/known-issues/es/telesales-search-doesnt-accept-special-characters-aside-from.md b/docs/known-issues/es/telesales-search-doesnt-accept-special-characters-aside-from.md new file mode 100644 index 000000000..30fab17bc --- /dev/null +++ b/docs/known-issues/es/telesales-search-doesnt-accept-special-characters-aside-from.md @@ -0,0 +1,53 @@ +--- +title: 'La búsqueda de televentas no acepta caracteres especiales aparte de "@".' +id: 5eTb6KlR07dOP06BGhovoL +status: PUBLISHED +createdAt: 2024-07-29T17:21:34.828Z +updatedAt: 2024-07-29T17:21:35.918Z +publishedAt: 2024-07-29T17:21:35.918Z +firstPublishedAt: 2024-07-29T17:21:35.918Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: la-busqueda-de-televentas-no-acepta-caracteres-especiales-aparte-de +locale: es +kiStatus: Backlog +internalReference: 1072418 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Actualmente, al utilizar el buscador de televentas, un usuario puede suplantar la identidad de compradores para ayudar en las compras y, para ello, es necesario introducir, en el buscador nativo, el email de quien se va a suplantar. + +Sin embargo, al utilizar esta herramienta, los emails que contengan caracteres especiales, como "+", "$", "#", etc... no son identificados por la herramienta de búsqueda, haciendo que devuelva una respuesta de "no encontrado". + + +## + +## Simulación + + +1 - en una tienda que tenga implementada la televenta (https://help.vtex.com/en/tutorial/telesales-features--UqhiccIRIK2KD0OqkzJaS), acceder a través de un usuario con la autenticación requerida. + +2 - crear un correo electrónico, en el masterdata de la tienda, que utiliza un carácter especial como "+". + +3 - intente utilizar la barra de herramientas de suplantación de televentas para buscar el correo electrónico dado - devolverá una respuesta "no encontrado". + +4 - ajustar este mismo correo electrónico para eliminar el carácter especial y luego buscar de nuevo normalizará la situación. + + + +## Workaround + + +Adapte las direcciones de correo electrónico de los usuarios para que no utilicen caracteres especiales. + + + + diff --git a/docs/known-issues/es/text-in-add-to-cart-button-are-not-being-translated-using-site-editor.md b/docs/known-issues/es/text-in-add-to-cart-button-are-not-being-translated-using-site-editor.md new file mode 100644 index 000000000..4484b06ca --- /dev/null +++ b/docs/known-issues/es/text-in-add-to-cart-button-are-not-being-translated-using-site-editor.md @@ -0,0 +1,53 @@ +--- +title: 'El texto del botón Añadir al carro no se traduce con el editor del sitio.' +id: 7rA62h80a1LpDWjgd3SImp +status: PUBLISHED +createdAt: 2024-05-02T17:33:41.019Z +updatedAt: 2024-07-03T18:28:56.642Z +publishedAt: 2024-07-03T18:28:56.642Z +firstPublishedAt: 2024-05-02T17:33:42.188Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: el-texto-del-boton-anadir-al-carro-no-se-traduce-con-el-editor-del-sitio +locale: es +kiStatus: Backlog +internalReference: 1026103 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Al intentar traducir un texto utilizando el editor del sitio para el botón Añadir al carro, los cambios no se aplicarán en el frente de la tienda. + + +## + +## Simulación + + + +1. Abrir el editor del sitio +2. Seleccione el botón Añadir a la cesta +3. Cambie la etiqueta de texto del botón por la que desee +4. Guardar cambios +5. Visualice la página y el texto será el mismo independientemente de la configuración regional seleccionada. + + + +## Workaround + + +Asegúrese de que iconLabel está vacío tanto en el código de la tienda como en el editor del sitio. +Si no está seguro de si está vacío en el editor del sitio, puede restablecer el contenido pasando por la versión del editor del sitio > restablecer. + +Siga la documentación aquí y los contextos aquí para establecer la etiqueta como desee en su lugar. + + + + diff --git a/docs/known-issues/es/text-in-infocard-is-not-being-translated-using-site-editor.md b/docs/known-issues/es/text-in-infocard-is-not-being-translated-using-site-editor.md new file mode 100644 index 000000000..5f187adc0 --- /dev/null +++ b/docs/known-issues/es/text-in-infocard-is-not-being-translated-using-site-editor.md @@ -0,0 +1,55 @@ +--- +title: 'El texto de la InfoCard no se traduce con el editor del sitio.' +id: 5HYTZvxkPoTZltMkZcVfVO +status: PUBLISHED +createdAt: 2024-06-13T18:47:41.470Z +updatedAt: 2024-07-03T13:58:33.037Z +publishedAt: 2024-07-03T13:58:33.037Z +firstPublishedAt: 2024-06-13T18:47:42.396Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: el-texto-de-la-infocard-no-se-traduce-con-el-editor-del-sitio +locale: es +kiStatus: Backlog +internalReference: 1049491 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Al intentar traducir un texto utilizando el editor del sitio para el componente de la tarjeta de información, los cambios no se aplicarán en el frente de la tienda. + + +## + +## Simulación + + + +1. Abrir el editor del sitio +2. Seleccione el componente tarjeta de información +3. Cambiar la etiqueta de texto +4. 4. Guardar los cambios +5. Visualice la página y el texto será el mismo independientemente de la configuración regional seleccionada. + + + +## Workaround + + +Asegúrese de que el encabezado está vacío tanto en el código de la tienda como en el editor del sitio. +Si no está seguro de que esté vacío en el editor del sitio, puede restablecer el contenido pasando por la versión del editor del sitio > restablecer. + +Siga la documentación aquí y los contextos aquí para establecer la etiqueta como desee en su lugar. + +Si esto todavía no resuelve usted puede un texto enriquecido y un componente de imagen por separado dentro de la tarjeta de información. + + + + diff --git a/docs/known-issues/es/text-in-store-login-are-not-being-translated-using-site-editor.md b/docs/known-issues/es/text-in-store-login-are-not-being-translated-using-site-editor.md new file mode 100644 index 000000000..5aec72f7b --- /dev/null +++ b/docs/known-issues/es/text-in-store-login-are-not-being-translated-using-site-editor.md @@ -0,0 +1,56 @@ +--- +title: 'El texto de inicio de sesión en la tienda no se traduce con el editor del sitio.' +id: 6DptiKTxtOcYIJEgJlZCmo +status: PUBLISHED +createdAt: 2023-11-08T13:33:41.296Z +updatedAt: 2024-07-03T18:29:45.491Z +publishedAt: 2024-07-03T18:29:45.491Z +firstPublishedAt: 2023-11-08T13:33:41.967Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: el-texto-de-inicio-de-sesion-en-la-tienda-no-se-traduce-con-el-editor-del-sitio +locale: es +kiStatus: Backlog +internalReference: 911757 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Al tratar de traducir un texto utilizando el editor de sitio para el inicio de sesión de la tienda, los cambios no se aplicarán en el frente de la tienda. + + +## + +## Simulación + + + +1. Abrir el editor del sitio +2. Seleccione el bloque Store Login +3. Cambia la etiqueta de texto del inicio de sesión por la que desees +4. Guardar cambios +5. Visualice la página y el texto será el mismo independientemente de la configuración regional seleccionada. + + + + +## Workaround + + +Asegúrese de que iconLabel está vacío tanto en el código de la tienda como en el editor del sitio. +Si no está seguro de que esté vacío en el editor del sitio, puede restablecer el contenido pasando por la versión del editor del sitio > restablecer. + ![](https://vtexhelp.zendesk.com/attachments/token/PXovY6zVHdqqhxjodbtMqdXAa/?name=image.png) + +Siga la documentación aquí y los contextos aquí para establecer la etiqueta como desee en su lugar. + + + + + diff --git a/docs/known-issues/es/textlink-created-with-on-marketplace-upon-approvals-reoccurence.md b/docs/known-issues/es/textlink-created-with-on-marketplace-upon-approvals-reoccurence.md index 674a371c7..f83486067 100644 --- a/docs/known-issues/es/textlink-created-with-on-marketplace-upon-approvals-reoccurence.md +++ b/docs/known-issues/es/textlink-created-with-on-marketplace-upon-approvals-reoccurence.md @@ -3,8 +3,8 @@ title: 'Enlace de texto creado con " " en Marketplace tras las aprobaciones - Re id: 2afynQ9MwaHPMPWyhx80Tp status: PUBLISHED createdAt: 2023-04-24T19:36:10.185Z -updatedAt: 2023-05-08T17:47:01.002Z -publishedAt: 2023-05-08T17:47:01.002Z +updatedAt: 2023-07-13T15:25:43.450Z +publishedAt: 2023-07-13T15:25:43.450Z firstPublishedAt: 2023-04-24T19:36:10.701Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: enlace-de-texto-creado-con-en-marketplace-tras-las-aprobaciones-reoccurrence locale: es -kiStatus: Backlog +kiStatus: Fixed internalReference: 795900 --- @@ -29,15 +29,11 @@ La SKU se devuelve para su aprobación en el módulo de SKUs Recibidas, pero no - - ## ## Simulación - - 1) Suele ocurrir con un error genérico de skus recibidos al intentar aprobar (esto no ocurre en todos los casos). 2) Se creará un producto en el catálogo del marketplace con los textlinks defectuosos. @@ -48,10 +44,11 @@ La SKU se devuelve para su aprobación en el módulo de SKUs Recibidas, pero no - - ## Workaround Actualizar manualmente/API los enlaces de texto del producto en este escenario. + + + diff --git a/docs/known-issues/es/the-field-judet-county-is-not-showing-as-saved-when-address-editing-on-romania-my-account.md b/docs/known-issues/es/the-field-judet-county-is-not-showing-as-saved-when-address-editing-on-romania-my-account.md index 083df6567..44b69a36c 100644 --- a/docs/known-issues/es/the-field-judet-county-is-not-showing-as-saved-when-address-editing-on-romania-my-account.md +++ b/docs/known-issues/es/the-field-judet-county-is-not-showing-as-saved-when-address-editing-on-romania-my-account.md @@ -1,18 +1,18 @@ --- -title: 'El campo Condado de Judet no aparece como guardado al editar la dirección en Rumanía mi cuenta.' +title: 'El campo Judet county no aparece como guardado al editar la dirección en Romania my account.' id: 5aOtbUdNXPzOpuvLnmJtMf status: PUBLISHED createdAt: 2022-02-24T14:52:37.615Z -updatedAt: 2022-11-25T22:02:22.409Z -publishedAt: 2022-11-25T22:02:22.409Z +updatedAt: 2024-02-16T20:25:19.581Z +publishedAt: 2024-02-16T20:25:19.581Z firstPublishedAt: 2022-05-18T18:46:59.023Z contentType: knownIssue productTeam: Order Management author: 2mXZkbi0oi061KicTExNjo tag: Order Management -slug: el-campo-condado-de-judet-no-aparece-como-guardado-al-editar-la-direccion-en-rumania-mi-cuenta +slug: el-campo-judet-county-no-aparece-como-guardado-al-editar-la-direccion-en-romania-my-account locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 394658 --- @@ -23,9 +23,10 @@ internalReference: 394658 -Para las tiendas de Rumanía en la página _**Mi cuenta**_ hay un campo llamado "Judet", condado en inglés, que no aparece como guardado al editar la dirección. +Para las tiendas de Rumania en la página _**Mi Cuenta**_ hay un campo llamado "Judet", condado en inglés, que no se muestra como guardado al editar la dirección. +## ## Simulación @@ -33,12 +34,17 @@ Para las tiendas de Rumanía en la página _**Mi cuenta**_ hay un campo llamado - Comprobando la dirección de Mi Cuenta, se puede ver la dirección previamente guardada. - Entonces es posible ver que el comportamiento de este campo no es el mismo que el de los otros campos. -- Haga clic en Editar dirección y la dirección anterior sigue estando en los campos de dirección excepto en Judet. +- Se pulsa en Editar Dirección y la dirección anterior sigue en los campos de dirección excepto en Judet. +## ## Workaround -No hay ninguna solución disponible para eso en la propia Mi Cuenta, pero tal vez utilizando nuestras API de Datos Maestros se puedan actualizar o crear esas direcciones. +No hay ninguna solución disponible para eso en la propia Mi Cuenta, pero quizás usando nuestras APIs de Datos Maestros se puedan actualizar o crear esas direcciones. + + + + diff --git a/docs/known-issues/es/the-holiday-is-not-shown-in-the-list-after-using-the-api-to-create-put.md b/docs/known-issues/es/the-holiday-is-not-shown-in-the-list-after-using-the-api-to-create-put.md index f80097a2f..a168c57e6 100644 --- a/docs/known-issues/es/the-holiday-is-not-shown-in-the-list-after-using-the-api-to-create-put.md +++ b/docs/known-issues/es/the-holiday-is-not-shown-in-the-list-after-using-the-api-to-create-put.md @@ -3,8 +3,8 @@ title: 'Las vacaciones no se muestran en la lista después de utilizar la API pa id: WqzSTP6oFwk4MbGaO5mIU status: PUBLISHED createdAt: 2022-05-02T22:26:55.630Z -updatedAt: 2022-11-25T22:00:07.142Z -publishedAt: 2022-11-25T22:00:07.142Z +updatedAt: 2024-02-16T20:28:28.551Z +publishedAt: 2024-02-16T20:28:28.551Z firstPublishedAt: 2022-05-02T22:26:56.888Z contentType: knownIssue productTeam: Logistics @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Logistics slug: las-vacaciones-no-se-muestran-en-la-lista-despues-de-utilizar-la-api-para-crear-put locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 571040 --- diff --git a/docs/known-issues/es/the-installments-request-at-the-gateway-to-a-merchant-other-than-the-marketplace-is-always-done-with-saleschannel-1.md b/docs/known-issues/es/the-installments-request-at-the-gateway-to-a-merchant-other-than-the-marketplace-is-always-done-with-saleschannel-1.md index 8123ab831..c30e5d650 100644 --- a/docs/known-issues/es/the-installments-request-at-the-gateway-to-a-merchant-other-than-the-marketplace-is-always-done-with-saleschannel-1.md +++ b/docs/known-issues/es/the-installments-request-at-the-gateway-to-a-merchant-other-than-the-marketplace-is-always-done-with-saleschannel-1.md @@ -3,8 +3,8 @@ title: 'La solicitud de cuotas en la pasarela a un comerciante distinto del merc id: Xo2YO6ZM9Jj0ONZjXrrrJ status: PUBLISHED createdAt: 2022-03-27T21:08:39.176Z -updatedAt: 2022-11-25T22:05:55.885Z -publishedAt: 2022-11-25T22:05:55.885Z +updatedAt: 2024-02-16T20:29:17.920Z +publishedAt: 2024-02-16T20:29:17.920Z firstPublishedAt: 2022-03-27T21:08:39.738Z contentType: knownIssue productTeam: Payments @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Payments slug: la-solicitud-de-cuotas-en-la-pasarela-a-un-comerciante-distinto-del-mercado-se-realiza-siempre-con-saleschannel-1 locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 391197 --- diff --git a/docs/known-issues/es/the-legacy-adyen-connector-is-unable-of-asynchronously-denying-payment-capture.md b/docs/known-issues/es/the-legacy-adyen-connector-is-unable-of-asynchronously-denying-payment-capture.md new file mode 100644 index 000000000..ba7240442 --- /dev/null +++ b/docs/known-issues/es/the-legacy-adyen-connector-is-unable-of-asynchronously-denying-payment-capture.md @@ -0,0 +1,42 @@ +--- +title: 'El conector Adyen heredado es incapaz de denegar de forma asíncrona la captura de pagos' +id: 5tdNyMfA5zeNg4sCbPQgUc +status: PUBLISHED +createdAt: 2024-02-02T15:15:57.980Z +updatedAt: 2024-02-02T15:15:58.839Z +publishedAt: 2024-02-02T15:15:58.839Z +firstPublishedAt: 2024-02-02T15:15:58.839Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: el-conector-adyen-heredado-es-incapaz-de-denegar-de-forma-asincrona-la-captura-de-pagos +locale: es +kiStatus: Backlog +internalReference: 976005 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + + +## Simulación + + +Depende de la respuesta de captura de Adyen; por lo tanto, es necesario capturar un pago para recibir una notificación de captura fallida. + + + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/es/the-mercadopagov1-and-v2-integration-does-not-work-with-save-card-functionality.md b/docs/known-issues/es/the-mercadopagov1-and-v2-integration-does-not-work-with-save-card-functionality.md new file mode 100644 index 000000000..7dbe4b2fc --- /dev/null +++ b/docs/known-issues/es/the-mercadopagov1-and-v2-integration-does-not-work-with-save-card-functionality.md @@ -0,0 +1,53 @@ +--- +title: 'La integración de MercadoPagoV1 y V2 no funciona con la función de guardar tarjeta' +id: 2V8kdA60OTl7VQoUUNgBci +status: PUBLISHED +createdAt: 2022-05-03T15:45:09.856Z +updatedAt: 2024-01-09T13:23:20.203Z +publishedAt: 2024-01-09T13:23:20.203Z +firstPublishedAt: 2022-05-03T15:45:10.554Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: la-integracion-de-mercadopagov1-y-v2-no-funciona-con-la-funcion-de-guardar-tarjeta +locale: es +kiStatus: Backlog +internalReference: 283727 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +La integración de MercadoPagoV1 y MercadoPagoV2 no funciona correctamente con la funcionalidad de guardar tarjeta en la sección "Mi Cuenta" para países que no permiten transacciones con decimales. + +Este problema surge porque la función "Mis tarjetas" genera una nueva transacción con un valor de 1,5 $. Sin embargo, algunos países no permiten transacciones con tales importes decimales, lo que provoca el rechazo de cualquier intento de aprobar estas transacciones. + + + +## Simulación + + + +1. 1. Vaya a VTEX **Admin.** +2. Configurar el adquirente MercadoPagoV1 o MercadoPagoV2. +3. Configura un método de pago con tarjeta de crédito -como Mastercard, Visa, American Express, etc.- para que sea procesado por la entidad adquirente. +4. Vaya a la página de inicio de su tienda. +5. Inicie sesión introduciendo su dirección de correo electrónico y contraseña. +6. Haz clic en **Mi cuenta**. +7. Vaya a la sección **Tarjetas de crédito**. +8. Haga clic en **Añadir nueva tarjeta**. +9. Rellena todos los campos y pulsa en **Guardar nueva tarjeta**. +10. Este proceso devolverá _se ha producido un error al intentar registrar la tarjeta_. + + + +## Workaround + + +N/A + diff --git a/docs/known-issues/es/the-payu-connector-is-unable-to-process-payments-when-there-is-shipping-data-containing-more-than-40-characters.md b/docs/known-issues/es/the-payu-connector-is-unable-to-process-payments-when-there-is-shipping-data-containing-more-than-40-characters.md new file mode 100644 index 000000000..8fd6d5019 --- /dev/null +++ b/docs/known-issues/es/the-payu-connector-is-unable-to-process-payments-when-there-is-shipping-data-containing-more-than-40-characters.md @@ -0,0 +1,54 @@ +--- +title: 'El conector PayU no puede procesar pagos cuando hay datos de envío que contienen más de 40 caracteres.' +id: 1SEaraqWshBYzjOcL9LxsN +status: PUBLISHED +createdAt: 2023-09-18T21:02:32.217Z +updatedAt: 2023-09-18T21:02:32.812Z +publishedAt: 2023-09-18T21:02:32.812Z +firstPublishedAt: 2023-09-18T21:02:32.812Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: el-conector-payu-no-puede-procesar-pagos-cuando-hay-datos-de-envio-que-contienen-mas-de-40-caracteres +locale: es +kiStatus: Backlog +internalReference: 902539 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +El conector de PayU no maneja los datos de dirección recibidos de la caja y los envía al proveedor tal cual, sin ninguna modificación. Sin embargo, en la documentación del proveedor se indica que dichos datos no deben superar los 40 caracteres. + +Esto provoca que la transacción se cancele por un error de autorización de pago con el mensaje: + + mensaje: El tamaño debe estar entre 0 y 40 propiedad: , mensaje: El tamaño debe estar entre 0 y 40 + + + +## + +## Simulación + + + +- Durante el paso de envío en la caja, seleccione una dirección de entrega con más de 40 caracteres, como 'Región Del Libertador General Bernardo O'Higgins (VI)' en Chile. +- Seleccione un método de pago procesado a través del conector PayU. + + +## + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/es/the-purchase-button-stays-active-even-with-insufficient-credit-of-payment-method-customer-credit.md b/docs/known-issues/es/the-purchase-button-stays-active-even-with-insufficient-credit-of-payment-method-customer-credit.md index 655d416ee..4e04c0430 100644 --- a/docs/known-issues/es/the-purchase-button-stays-active-even-with-insufficient-credit-of-payment-method-customer-credit.md +++ b/docs/known-issues/es/the-purchase-button-stays-active-even-with-insufficient-credit-of-payment-method-customer-credit.md @@ -3,8 +3,8 @@ title: 'El botón de compra se mantiene activo incluso con un crédito insuficie id: 76oPdoBKDn3PSn2KhomgQc status: PUBLISHED createdAt: 2022-03-27T14:14:51.967Z -updatedAt: 2022-11-25T22:06:26.792Z -publishedAt: 2022-11-25T22:06:26.792Z +updatedAt: 2024-02-16T20:29:57.111Z +publishedAt: 2024-02-16T20:29:57.111Z firstPublishedAt: 2022-03-27T14:14:52.312Z contentType: knownIssue productTeam: Payments @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Payments slug: el-boton-de-compra-se-mantiene-activo-incluso-con-un-credito-insuficiente-del-metodo-de-pago-credito-del-cliente locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 309820 --- diff --git a/docs/known-issues/es/the-save-new-card-option-does-not-work-for-asynchronous-payment-providers.md b/docs/known-issues/es/the-save-new-card-option-does-not-work-for-asynchronous-payment-providers.md index f300e9e74..1089145ab 100644 --- a/docs/known-issues/es/the-save-new-card-option-does-not-work-for-asynchronous-payment-providers.md +++ b/docs/known-issues/es/the-save-new-card-option-does-not-work-for-asynchronous-payment-providers.md @@ -1,10 +1,10 @@ --- -title: 'La opción "Guardar nueva tarjeta" no funciona para los proveedores de pago asíncronos' +title: 'La opción "Guardar nueva tarjeta" no funciona para los proveedores de pago asíncronos.' id: 3B4gVSNrSeCc8EBXwk5sAu status: PUBLISHED createdAt: 2022-03-11T17:54:35.664Z -updatedAt: 2022-11-25T22:06:23.711Z -publishedAt: 2022-11-25T22:06:23.711Z +updatedAt: 2024-04-29T17:58:58.889Z +publishedAt: 2024-04-29T17:58:58.889Z firstPublishedAt: 2022-03-11T17:54:36.273Z contentType: knownIssue productTeam: Payments @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Payments slug: la-opcion-guardar-nueva-tarjeta-no-funciona-para-los-proveedores-de-pago-asincronos locale: es -kiStatus: Backlog +kiStatus: Fixed internalReference: 308892 --- @@ -23,26 +23,27 @@ internalReference: 308892 -Cuando el cliente intenta añadir una nueva tarjeta en la sección Mi cuenta de las tiendas cuyas afiliaciones no devuelven una respuesta sincrónica, el sistema devolverá _se ha producido un error al intentar registrar la tarjeta_ y puede generarse un cargo indebido de R$1,50. +Cuando el cliente intenta añadir una nueva tarjeta en la sección Mi cuenta de las tiendas cuyas afiliaciones no devuelven una respuesta sincrónica, el sistema devolverá _ocurrió un error al intentar registrar la tarjeta_ y se podrá generar un cargo indebido de R$1,50. -Este error se produce porque Mis tarjetas esperan una respuesta sincrónica de los adquirentes de tarjetas de crédito y la mayoría de ellos no devuelve una respuesta inmediata. +Este error ocurre porque Mis tarjetas esperan una respuesta sincrónica de los adquirentes de tarjetas de crédito y la mayoría de ellos no devuelve una respuesta inmediata. +## ## Simulación -1. Vaya a la sección VTEX **Admin.** +1. 1. Vaya a VTEX **Admin.** 2. Configurar el adquirente Mundi. 3. Configure un método de pago con tarjeta de crédito -como Mastercard, Visa, American Express, etc.- para que sea procesado por la entidad adquirente. 4. Vaya a la página de inicio de su tienda. -5. Inicie sesión introduciendo su dirección de correo electrónico y su contraseña. -6. Haga clic en **Mi cuenta**. +5. Inicie sesión introduciendo su dirección de correo electrónico y contraseña. +6. Haz clic en **Mi cuenta**. 7. Vaya a la sección **Tarjetas de crédito**. -8. Pulse en **Añadir nueva tarjeta**. +8. Haga clic en **Añadir nueva tarjeta**. 9. Rellena todos los campos y pulsa en **Guardar nueva tarjeta**. -10. Este proceso devolverá un error y al cliente se le cargará el importe de R$ 1,50, que podrá o no ser devuelto automáticamente posteriormente. +10. Este proceso devolverá un error y se cargará al cliente el importe de R$ 1,50, que podrá o no ser devuelto automáticamente más tarde. diff --git a/docs/known-issues/es/the-scroll-api-returns-429-andor-408-errors-when-querying-entities-with-a-large-number-of-documents-typically-exceeding-millions.md b/docs/known-issues/es/the-scroll-api-returns-429-andor-408-errors-when-querying-entities-with-a-large-number-of-documents-typically-exceeding-millions.md new file mode 100644 index 000000000..22be6fe3d --- /dev/null +++ b/docs/known-issues/es/the-scroll-api-returns-429-andor-408-errors-when-querying-entities-with-a-large-number-of-documents-typically-exceeding-millions.md @@ -0,0 +1,48 @@ +--- +title: 'La API de desplazamiento devuelve errores 429 y/o 408 cuando se consultan entidades con un gran número de documentos, que suelen superar los millones.' +id: 1Yx7s4kDAJOzpNCxro7TmW +status: PUBLISHED +createdAt: 2024-05-20T15:01:15.646Z +updatedAt: 2024-05-20T15:01:16.679Z +publishedAt: 2024-05-20T15:01:16.679Z +firstPublishedAt: 2024-05-20T15:01:16.679Z +contentType: knownIssue +productTeam: Storage +author: 2mXZkbi0oi061KicTExNjo +tag: Storage +slug: la-api-de-desplazamiento-devuelve-errores-429-yo-408-cuando-se-consultan-entidades-con-un-gran-numero-de-documentos-que-suelen-superar-los-millones +locale: es +kiStatus: Backlog +internalReference: 1035873 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +La API de desplazamiento está diseñada para manejar grandes conjuntos de datos permitiendo la recuperación de documentos de forma desplazable. Sin embargo, cuando se consultan entidades con un número significativo de documentos, normalmente millones, los usuarios pueden encontrarse con errores 429 (Demasiadas solicitudes) y/o 408 (Tiempo de espera de la solicitud). Estos errores surgen debido al elevado volumen de datos que se procesan, que puede saturar la API y provocar la limitación de la tasa de solicitudes o tiempos de espera. + + + +## Simulación + + + +1. Utilice la API de desplazamiento para consultar una entidad que contenga un gran número de documentos (por ejemplo, millones). +2. Observa las respuestas de la API. +3. Observe si la API devuelve errores 429 (Demasiadas solicitudes) y/o 408 (Tiempo de espera de la solicitud) durante el proceso. + + + +## Workaround + + +Optimice la consulta implementando filtros para reducir la carga de la API dividiendo la solicitud en trozos o lotes más pequeños. +Al elegir los filtros, es importante prestar atención a si se incluirán todos los documentos para garantizar que el desplazamiento recorra todos los documentos de la entidad. + + + + diff --git a/docs/known-issues/es/the-system-does-not-allow-multiple-cancellation-with-giftcard.md b/docs/known-issues/es/the-system-does-not-allow-multiple-cancellation-with-giftcard.md index 096132fa8..18d57c459 100644 --- a/docs/known-issues/es/the-system-does-not-allow-multiple-cancellation-with-giftcard.md +++ b/docs/known-issues/es/the-system-does-not-allow-multiple-cancellation-with-giftcard.md @@ -1,16 +1,16 @@ --- -title: 'El sistema no permite la cancelación múltiple con la Tarjeta de Regalo' +title: 'El sistema no permite la cancelación múltiple con Giftcard' id: 2htvtVV2158piX4lTYhAvE status: PUBLISHED createdAt: 2022-03-27T12:54:40.811Z -updatedAt: 2022-11-25T22:05:17.362Z -publishedAt: 2022-11-25T22:05:17.362Z +updatedAt: 2024-06-25T13:51:28.086Z +publishedAt: 2024-06-25T13:51:28.086Z firstPublishedAt: 2022-03-27T12:54:41.420Z contentType: knownIssue productTeam: Payments author: 2mXZkbi0oi061KicTExNjo tag: Payments -slug: el-sistema-no-permite-la-cancelacion-multiple-con-la-tarjeta-de-regalo +slug: el-sistema-no-permite-la-cancelacion-multiple-con-giftcard locale: es kiStatus: Backlog internalReference: 309117 @@ -23,21 +23,24 @@ internalReference: 309117 -El sistema no envía la cancelación parcial de una transacción de Tarjeta de Regalo. - -También encontramos un escenario en el que ocurre lo mismo, sin embargo la cancelación funciona. Esto deja el importe del reembolso más alto que el importe de la transacción porque el valor reembolsado es el primer reembolso parcial + el segundo reembolso con el importe completo. +El sistema no está enviando la cancelación parcial de una transacción de Giftcard. +También hemos encontrado un escenario en el que ocurre lo mismo, sin embargo la cancelación funciona. Esto deja el importe del reembolso más alto que el importe de la transacción porque el valor reembolsado es el primer reembolso parcial + el segundo reembolso con el importe completo. ## Simulación -Encuentre una transacción en la que se haya solicitado un reembolso/cancelación parcial utilizando la Tarjeta de Regalo. +Busque una transacción en la que se haya solicitado un reembolso parcial/cancelación utilizando Giftcard. ## Workaround -No hay ninguna solución, sin embargo, el usuario puede añadir el crédito reembolsable a través de la interfaz de administración. +No hay solución, pero el usuario puede añadir el crédito reembolsable a través de la interfaz de administración. + + + + diff --git a/docs/known-issues/es/the-system-doesnt-work-with-more-than-one-extension-payment-affiliation-for-debit-online-method.md b/docs/known-issues/es/the-system-doesnt-work-with-more-than-one-extension-payment-affiliation-for-debit-online-method.md index 362c10e96..98fd99d7e 100644 --- a/docs/known-issues/es/the-system-doesnt-work-with-more-than-one-extension-payment-affiliation-for-debit-online-method.md +++ b/docs/known-issues/es/the-system-doesnt-work-with-more-than-one-extension-payment-affiliation-for-debit-online-method.md @@ -3,8 +3,8 @@ title: 'El sistema no funciona con más de una afiliación de pago de extensión id: 3bXtVPHqsrSFpJk9ZfyP4v status: PUBLISHED createdAt: 2022-03-03T18:45:02.639Z -updatedAt: 2022-11-25T22:05:27.547Z -publishedAt: 2022-11-25T22:05:27.547Z +updatedAt: 2024-02-16T20:25:40.644Z +publishedAt: 2024-02-16T20:25:40.644Z firstPublishedAt: 2022-03-03T18:45:03.463Z contentType: knownIssue productTeam: Payments @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Payments slug: el-sistema-no-funciona-con-mas-de-una-afiliacion-de-pago-de-extension-para-el-metodo-de-debito-en-linea locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 319750 --- diff --git a/docs/known-issues/es/the-template-relatoriodeimportacaodeestoque-does-not-support-multilanguage.md b/docs/known-issues/es/the-template-relatoriodeimportacaodeestoque-does-not-support-multilanguage.md index ba24c24b8..d17e9619c 100644 --- a/docs/known-issues/es/the-template-relatoriodeimportacaodeestoque-does-not-support-multilanguage.md +++ b/docs/known-issues/es/the-template-relatoriodeimportacaodeestoque-does-not-support-multilanguage.md @@ -3,8 +3,8 @@ title: 'La plantilla "relatorio-de-importacao-de-estoque" no admite el multiling id: 5R8b0jnibOQdXupo0hIyts status: PUBLISHED createdAt: 2022-05-25T18:25:43.394Z -updatedAt: 2022-11-25T21:59:26.792Z -publishedAt: 2022-11-25T21:59:26.792Z +updatedAt: 2024-02-16T20:24:28.851Z +publishedAt: 2024-02-16T20:24:28.851Z firstPublishedAt: 2022-05-25T18:25:43.976Z contentType: knownIssue productTeam: Logistics @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Logistics slug: la-plantilla-relatoriodeimportacaodeestoque-no-admite-el-multilinguismo locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 585906 --- diff --git a/docs/known-issues/es/the-user-cannot-make-a-daily-subscription-directly-from-the-mysubscriptions-area.md b/docs/known-issues/es/the-user-cannot-make-a-daily-subscription-directly-from-the-mysubscriptions-area.md index 3150a75dd..d6b0da88f 100644 --- a/docs/known-issues/es/the-user-cannot-make-a-daily-subscription-directly-from-the-mysubscriptions-area.md +++ b/docs/known-issues/es/the-user-cannot-make-a-daily-subscription-directly-from-the-mysubscriptions-area.md @@ -3,8 +3,8 @@ title: 'El usuario no puede realizar una suscripción diaria directamente desde id: QJrZvOmlRusACgS2iGRyT status: PUBLISHED createdAt: 2022-05-18T18:37:18.099Z -updatedAt: 2022-11-25T22:02:05.580Z -publishedAt: 2022-11-25T22:02:05.580Z +updatedAt: 2024-02-16T20:27:15.017Z +publishedAt: 2024-02-16T20:27:15.017Z firstPublishedAt: 2022-05-18T18:37:18.579Z contentType: knownIssue productTeam: Order Management @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Order Management slug: el-usuario-no-puede-realizar-una-suscripcion-diaria-directamente-desde-el-area-de-mis-suscripciones locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 430650 --- diff --git a/docs/known-issues/es/time-out-import-and-export-admin.md b/docs/known-issues/es/time-out-import-and-export-admin.md index a40cf9a6c..da09eedbc 100644 --- a/docs/known-issues/es/time-out-import-and-export-admin.md +++ b/docs/known-issues/es/time-out-import-and-export-admin.md @@ -1,16 +1,16 @@ --- -title: 'Time Out - Administración de importaciones y exportaciones' +title: 'Time Out - Importar y Exportar Admin' id: 5sPtDgOXtiGcYMvZL7aCf8 status: PUBLISHED createdAt: 2022-03-10T12:36:57.023Z -updatedAt: 2022-11-25T21:46:35.375Z -publishedAt: 2022-11-25T21:46:35.375Z +updatedAt: 2024-01-19T15:24:38.444Z +publishedAt: 2024-01-19T15:24:38.444Z firstPublishedAt: 2022-03-10T12:36:57.461Z contentType: knownIssue productTeam: Catalog author: 2mXZkbi0oi061KicTExNjo tag: Catalog -slug: time-out-administracion-de-importaciones-y-exportaciones +slug: time-out-importar-y-exportar-admin locale: es kiStatus: Backlog internalReference: 424902 @@ -23,15 +23,16 @@ internalReference: 424902 -En algunas cuentas con muchos productos, el administrador de importación y exportación no se carga, generando un tiempo de espera +Para algunas cuentas con muchos productos, el administrador de importación y exportación no se carga, generando un tiempo de espera +## ## Simulación -Vaya a `/admin/Site/Relatorio_Skus.aspx ` +Vaya a `/admin/Site/Relatorio_Skus.aspx `. @@ -39,5 +40,5 @@ Vaya a `/admin/Site/Relatorio_Skus.aspx ` ## Workaround -Recargar la página unas cuantas veces después del error podría cargar el admin. +Recargar la página varias veces después del error puede cargar el admin. diff --git a/docs/known-issues/es/time-out-on-category-keywords-change-with-many-products.md b/docs/known-issues/es/time-out-on-category-keywords-change-with-many-products.md index 1fe3a0aa6..69c155523 100644 --- a/docs/known-issues/es/time-out-on-category-keywords-change-with-many-products.md +++ b/docs/known-issues/es/time-out-on-category-keywords-change-with-many-products.md @@ -3,8 +3,8 @@ title: 'Timeout al cambiar las palabras clave de la categoría con muchos produc id: 14rC5XqGCOj1THVdYwbudS status: PUBLISHED createdAt: 2022-02-25T11:40:37.024Z -updatedAt: 2022-11-25T21:55:02.673Z -publishedAt: 2022-11-25T21:55:02.673Z +updatedAt: 2024-02-16T20:26:33.631Z +publishedAt: 2024-02-16T20:26:33.631Z firstPublishedAt: 2022-02-25T11:40:37.550Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: timeout-al-cambiar-las-palabras-clave-de-la-categoria-con-muchos-productos locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 497335 --- diff --git a/docs/known-issues/es/timeout-generating-internal-application-keys.md b/docs/known-issues/es/timeout-generating-internal-application-keys.md new file mode 100644 index 000000000..7cf21660e --- /dev/null +++ b/docs/known-issues/es/timeout-generating-internal-application-keys.md @@ -0,0 +1,49 @@ +--- +title: 'Tiempo de espera Generación de claves internas de la aplicación' +id: 11U62yvD8i6Mp79rUC38FU +status: PUBLISHED +createdAt: 2024-05-08T11:28:41.002Z +updatedAt: 2024-05-09T12:04:05.533Z +publishedAt: 2024-05-09T12:04:05.533Z +firstPublishedAt: 2024-05-08T11:28:41.857Z +contentType: knownIssue +productTeam: Identity +author: 2mXZkbi0oi061KicTExNjo +tag: Identity +slug: tiempo-de-espera-generacion-de-claves-internas-de-la-aplicacion +locale: es +kiStatus: Fixed +internalReference: 1029425 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + + +Actualmente tenemos un problema que puede afectar a algunos clientes al generar claves de Aplicaciones. + + +## + +## Simulación + + + +Cuando el cliente utiliza su propio SMTP para la plantilla del Gestor de Licencias en el centro de mensajes, la interfaz de usuario de la Clave de Aplicación intentará utilizar su SMTP para enviar el correo electrónico, pero si tenemos un tiempo de espera mientras se envía el correo electrónico, la Clave de Aplicación no se generará también. + + + +## Workaround + + + +El cliente puede cambiar el SMTP del Gestor de Licencias en el centro de mensajes, para configurar el SMTP de VTEX en lugar de su propio SMTP, evitando el timeout. O puede intentar resolver el problema con su propio SMTP. + + + + + diff --git a/docs/known-issues/es/timeout-in-the-query-to-analytics-preventing-to-check-the-inventory-log.md b/docs/known-issues/es/timeout-in-the-query-to-analytics-preventing-to-check-the-inventory-log.md new file mode 100644 index 000000000..ef3b108f8 --- /dev/null +++ b/docs/known-issues/es/timeout-in-the-query-to-analytics-preventing-to-check-the-inventory-log.md @@ -0,0 +1,47 @@ +--- +title: 'Tiempo de espera en la consulta a Analytics que impide comprobar el registro de inventario' +id: 2gQhc3JF0bcm1JeLr0lluO +status: PUBLISHED +createdAt: 2024-02-19T20:54:22.012Z +updatedAt: 2024-07-03T15:26:48.484Z +publishedAt: 2024-07-03T15:26:48.484Z +firstPublishedAt: 2024-02-19T20:54:22.861Z +contentType: knownIssue +productTeam: Logistics +author: 2mXZkbi0oi061KicTExNjo +tag: Logistics +slug: tiempo-de-espera-en-la-consulta-a-analytics-que-impide-comprobar-el-registro-de-inventario +locale: es +kiStatus: Fixed +internalReference: 984482 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +El registro de actualización en la interfaz de usuario de inventario a veces devuelve el error: Request failed with status code 500 for some specific SKUs, due to a timeout in the query to Analytics (where the data is stored), and no log for the SKU will be shown in the UI. + +Este tiempo de espera puede deberse a un alto volumen de actualizaciones en la SKU, o a cualquier otro factor que haga que esta consulta tarde más del tiempo máximo de 40s; + + +## + +## Simulación + + +Debido a que la variable es el tiempo de respuesta de la consulta a Analytics, no es posible replicarla de forma concisa. + + + +## Workaround + + +No hay ninguna solución disponible. + + + + diff --git a/docs/known-issues/es/total-reservation-item-with-negative-value-in-inventory-ui.md b/docs/known-issues/es/total-reservation-item-with-negative-value-in-inventory-ui.md new file mode 100644 index 000000000..72b30890b --- /dev/null +++ b/docs/known-issues/es/total-reservation-item-with-negative-value-in-inventory-ui.md @@ -0,0 +1,71 @@ +--- +title: 'Elemento de reserva total con valor negativo en la interfaz de usuario del inventario' +id: 5W8BeBZjSgN30YXwXfT8kV +status: PUBLISHED +createdAt: 2024-02-29T22:05:19.854Z +updatedAt: 2024-03-01T13:46:07.440Z +publishedAt: 2024-03-01T13:46:07.440Z +firstPublishedAt: 2024-02-29T22:05:20.674Z +contentType: knownIssue +productTeam: Logistics +author: 2mXZkbi0oi061KicTExNjo +tag: Logistics +slug: elemento-de-reserva-total-con-valor-negativo-en-la-interfaz-de-usuario-del-inventario +locale: es +kiStatus: Backlog +internalReference: 991735 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + + +Un escenario específico en el que se realiza más de un pedido con el mismo sku y procedente del mismo almacén, puede dejar el número de reserva negativo en la UI de inventario. + +**Escenario específico:** +pedido A: 4 unidades de la sku X procedentes del almacén 1; +pedido B: 6 unidades de la sku X del almacén 1; + +pedido A: `status=handling`, se acusa recibo de la reserva; +pedido B: `status=window-to-cancel`, la reserva aún no se ha confirmado; + +Después de esto, el comerciante actualiza el inventario considerando las unidades del pedido A como entregadas, si el comerciante cancela el pedido A, y más tarde mueve el pedido B a `status=handling` (reconocer la reserva), esto dejará la interfaz de usuario del inventario con -4 de este sku como reservado. + + +## + +## + +## Simulación + + + +1- Actualizar el inventario de la referencia X con 10 unidades del almacén 1; +2- Crear un pedido A con 4 unidades de sku X del almacén 1; +3- Crear un pedido B con 6 unidades de sku X del almacén 1; +4- Mueve el pedido A a `status=handling` (esto reconocerá la reserva); +5- Actualiza el inventario de la referencia X con 6 unidades del almacén 1 (que es el número que te queda para el pedido B); +6- Cancelar el pedido A; +7- Mover el pedido B a `status=handling` (esto reconocerá la reserva); +8- Compruebe el inventario para sku X en el almacén 1, tendrá -4 unidades reservadas. + + + +## + + +## Workaround + + + +No hay ninguna solución disponible. + + + + + + diff --git a/docs/known-issues/es/transaction-cancellation-error-with-unreachable-code-message.md b/docs/known-issues/es/transaction-cancellation-error-with-unreachable-code-message.md new file mode 100644 index 000000000..799ec8761 --- /dev/null +++ b/docs/known-issues/es/transaction-cancellation-error-with-unreachable-code-message.md @@ -0,0 +1,41 @@ +--- +title: 'Error de cancelación de transacción con el mensaje "Código no localizable".' +id: 2Y4joZlyDhbNWU9ycw32U3 +status: PUBLISHED +createdAt: 2024-03-12T16:34:10.113Z +updatedAt: 2024-03-12T16:34:11.037Z +publishedAt: 2024-03-12T16:34:11.037Z +firstPublishedAt: 2024-03-12T16:34:11.037Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: error-de-cancelacion-de-transaccion-con-el-mensaje-codigo-no-localizable +locale: es +kiStatus: Backlog +internalReference: 998435 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + + +## Simulación + + +No hemos podido simular este error. + + + +## Workaround + + +Es posible cancelar los pagos por separado (empezando por el valor más bajo). + + + + diff --git a/docs/known-issues/es/transaction-stuck-in-a-status-prior-to-the-state-that-it-should-be.md b/docs/known-issues/es/transaction-stuck-in-a-status-prior-to-the-state-that-it-should-be.md new file mode 100644 index 000000000..773840e27 --- /dev/null +++ b/docs/known-issues/es/transaction-stuck-in-a-status-prior-to-the-state-that-it-should-be.md @@ -0,0 +1,38 @@ +--- +title: 'Transacción atascada en un estado anterior al que debería estar' +id: 60oG2yj6wb1MomGh7Bbh9C +status: PUBLISHED +createdAt: 2024-05-22T17:58:05.800Z +updatedAt: 2024-07-25T21:12:34.583Z +publishedAt: 2024-07-25T21:12:34.583Z +firstPublishedAt: 2024-05-22T17:58:06.594Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: transaccion-atascada-en-un-estado-anterior-al-que-deberia-estar +locale: es +kiStatus: Backlog +internalReference: 1037765 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +El caso más común es la transacción atascada en autorizada cuando debería estar aprobada, en este escenario el pedido no puede ser facturado. + + +## + +## Simulación + + + +## Workaround + + + diff --git a/docs/known-issues/es/transaction-stuck-in-canceling-when-one-of-the-card-is-denied.md b/docs/known-issues/es/transaction-stuck-in-canceling-when-one-of-the-card-is-denied.md index 6b3186193..33445415a 100644 --- a/docs/known-issues/es/transaction-stuck-in-canceling-when-one-of-the-card-is-denied.md +++ b/docs/known-issues/es/transaction-stuck-in-canceling-when-one-of-the-card-is-denied.md @@ -1,10 +1,10 @@ --- title: 'Transaction stuck in canceling when one of the card is denied' id: RdKtB6LsKfaukjT9kiqZ4 -status: CHANGED +status: PUBLISHED createdAt: 2022-03-03T18:39:59.580Z -updatedAt: 2022-06-29T11:57:29.612Z -publishedAt: 2022-06-28T17:06:24.520Z +updatedAt: 2024-02-16T20:29:06.755Z +publishedAt: 2024-02-16T20:29:06.755Z firstPublishedAt: 2022-03-03T18:39:59.922Z contentType: knownIssue productTeam: Payments @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Payments slug: transaction-stuck-in-canceling-when-one-of-the-card-is-denied locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 429082 --- diff --git a/docs/known-issues/es/transaction-stuck-in-status-approved-with-payment-canceled.md b/docs/known-issues/es/transaction-stuck-in-status-approved-with-payment-canceled.md new file mode 100644 index 000000000..484e5825c --- /dev/null +++ b/docs/known-issues/es/transaction-stuck-in-status-approved-with-payment-canceled.md @@ -0,0 +1,51 @@ +--- +title: 'Transacción bloqueada en estado aprobado con pago cancelado' +id: 5SwwnGi26tagIXuTmvToc +status: PUBLISHED +createdAt: 2024-06-07T14:21:22.809Z +updatedAt: 2024-06-12T17:33:43.967Z +publishedAt: 2024-06-12T17:33:43.967Z +firstPublishedAt: 2024-06-07T14:21:23.608Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: transaccion-bloqueada-en-estado-aprobado-con-pago-cancelado +locale: es +kiStatus: Backlog +internalReference: 1046365 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +La transacción estaba atascada en estado aprobado, a pesar de que el pago fue cancelado. + +Al intentar liquidarla manualmente, la pasarela devuelve el siguiente error: + + "error": {"code": "1506", "mensaje": "El pago con ID = xxxxx no se ha liquidado porque el valor de liquidación era -x.xx.", "exception": null}. + + + +## + +## Simulación + + +No hay forma de simular este comportamiento. + + + +## Workaround + + +No hay ninguna solución en este caso. + + + + + diff --git a/docs/known-issues/es/transactional-emails-dont-consider-items-removed-from-the-order.md b/docs/known-issues/es/transactional-emails-dont-consider-items-removed-from-the-order.md index b59df20f4..c342f52dd 100644 --- a/docs/known-issues/es/transactional-emails-dont-consider-items-removed-from-the-order.md +++ b/docs/known-issues/es/transactional-emails-dont-consider-items-removed-from-the-order.md @@ -19,10 +19,10 @@ internalReference: ## Sumario Cuando un ítem es excluído del pedido: -![item removido](https://images.ctfassets.net/alneenqid6w5/6Z4eZwTaE00c4IoWWwgoAE/c280b06fb2912bad51afceac5db4c4d0/tozOd3.jpg) +![item removido](//images.ctfassets.net/alneenqid6w5/6Z4eZwTaE00c4IoWWwgoAE/c280b06fb2912bad51afceac5db4c4d0/tozOd3.jpg) El e-mail transaccional no considera el item removido y presenta los dos ítems en el e-mail: -![email transacional](https://images.ctfassets.net/alneenqid6w5/77NEYq80oM6Umm44KO8Uc/625b13837f9ff4b4333e2e28a0745431/zbXg5s.jpg) +![email transacional](//images.ctfassets.net/alneenqid6w5/77NEYq80oM6Umm44KO8Uc/625b13837f9ff4b4333e2e28a0745431/zbXg5s.jpg) diff --git a/docs/known-issues/es/transactions-with-konduto-are-taking-longer-than-expected-to-update-status.md b/docs/known-issues/es/transactions-with-konduto-are-taking-longer-than-expected-to-update-status.md new file mode 100644 index 000000000..a6a2b7282 --- /dev/null +++ b/docs/known-issues/es/transactions-with-konduto-are-taking-longer-than-expected-to-update-status.md @@ -0,0 +1,42 @@ +--- +title: 'Las transacciones con Konduto tardan más de lo previsto en actualizarse' +id: 5yUSXenLjlEdESoj5VVvoH +status: PUBLISHED +createdAt: 2022-03-11T18:56:45.293Z +updatedAt: 2023-07-10T18:01:59.163Z +publishedAt: 2023-07-10T18:01:59.163Z +firstPublishedAt: 2022-03-11T18:56:45.712Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: las-transacciones-con-konduto-tardan-mas-de-lo-previsto-en-actualizarse +locale: es +kiStatus: Backlog +internalReference: 541149 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + + +## Simulación + + +No se puede simular, este comportamiento se produce de forma intermitente. + + + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/es/transactions-with-the-tnspay-connector-being-denied-by-error-card-not-enrolled-in-3ds.md b/docs/known-issues/es/transactions-with-the-tnspay-connector-being-denied-by-error-card-not-enrolled-in-3ds.md index 50d8bf1d8..fd9b15458 100644 --- a/docs/known-issues/es/transactions-with-the-tnspay-connector-being-denied-by-error-card-not-enrolled-in-3ds.md +++ b/docs/known-issues/es/transactions-with-the-tnspay-connector-being-denied-by-error-card-not-enrolled-in-3ds.md @@ -3,8 +3,8 @@ title: 'Transacciones con el conector TNSPay denegadas por error: Tarjeta no REG id: 2jZefzH8LYqPJxkmylmyA0 status: PUBLISHED createdAt: 2022-03-14T13:21:56.187Z -updatedAt: 2023-04-10T16:10:48.998Z -publishedAt: 2023-04-10T16:10:48.998Z +updatedAt: 2024-02-16T20:24:33.195Z +publishedAt: 2024-02-16T20:24:33.195Z firstPublishedAt: 2022-03-14T13:21:56.952Z contentType: knownIssue productTeam: Payments @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Payments slug: transacciones-con-el-conector-tnspay-denegadas-por-error-tarjeta-no-registrada-en-3ds locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 541687 --- diff --git a/docs/known-issues/es/translation-issues-when-using-a-subaccount-to-implement-multilanguage-stores.md b/docs/known-issues/es/translation-issues-when-using-a-subaccount-to-implement-multilanguage-stores.md new file mode 100644 index 000000000..408c37f6f --- /dev/null +++ b/docs/known-issues/es/translation-issues-when-using-a-subaccount-to-implement-multilanguage-stores.md @@ -0,0 +1,50 @@ +--- +title: 'Problemas de traducción al utilizar una subcuenta para implantar tiendas multilingües' +id: 5FOCZE7pI4npyfo7TjsFaY +status: PUBLISHED +createdAt: 2023-06-21T20:36:33.483Z +updatedAt: 2024-02-29T15:19:42.862Z +publishedAt: 2024-02-29T15:19:42.862Z +firstPublishedAt: 2023-06-21T20:36:33.922Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: problemas-de-traduccion-al-utilizar-una-subcuenta-para-implantar-tiendas-multilingues +locale: es +kiStatus: Backlog +internalReference: 848524 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +La indexación unificada de catálogos sólo tiene en cuenta las traducciones de los mensajes de la cuenta principal, incluso cuando se utiliza una arquitectura de subcuentas para implementar almacenes transfronterizos. + +Esto conduce a una traducción diferente en la página de búsqueda y de producto, ya que el contenido de la página de búsqueda se basa únicamente en las traducciones recuperadas por el Indexador de Catálogo. + + +## + +## Simulación + + + +- Cree una subcuenta e implemente tiendas transfronterizas; +- Traduzca el contenido del catálogo en la subcuenta; +- Comparar la página de búsqueda y la de producto; tendrán traducciones diferentes. + + + +## Workaround + + +Establezca los idiomas adicionales (enlaces y contenido de Mensajes) en la cuenta principal, replicando las traducciones de la subcuenta también en la cuenta principal. + + + + diff --git a/docs/known-issues/es/transliteration-only-being-saved-in-vbase-and-not-into-rewriter.md b/docs/known-issues/es/transliteration-only-being-saved-in-vbase-and-not-into-rewriter.md new file mode 100644 index 000000000..580408ebb --- /dev/null +++ b/docs/known-issues/es/transliteration-only-being-saved-in-vbase-and-not-into-rewriter.md @@ -0,0 +1,74 @@ +--- +title: 'La transliteración sólo se guarda en vbase y no en rewriter' +id: 3ngFt1qXOUjmY5L84dk6in +status: PUBLISHED +createdAt: 2023-12-12T19:54:12.171Z +updatedAt: 2024-02-16T20:26:46.444Z +publishedAt: 2024-02-16T20:26:46.444Z +firstPublishedAt: 2023-12-12T19:54:13.102Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: la-transliteracion-solo-se-guarda-en-vbase-y-no-en-rewriter +locale: es +kiStatus: No Fix +internalReference: 738334 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + + +Al transliterar las urls a través del catalogo rewriter no lo almacena, o no recibe ninguna notificación a través del broadcaster, solo lo almacenamos en vbase + + +## + +## Simulación + + + +Traducir + +Comprueba el rewriter con el linkId que creaste en admin/graphql-ide y elige la app rewriter: + + + { internal{ get(ruta: "tuLinkdIdAquí"){ id } }} + + + + + +## Workaround + + + +Ejecute la siguiente consulta en la regrabadora + + + { internal{ get(path: "tuNombreCategoriaTraducidoSlugified"){ id from declarer type query binding origin resolveAs } }} + + +Guarde los valores devueltos, necesitará utilizarlos en el siguiente paso + +Ejecute la siguiente mutación cambiando únicamente el parámetro from, los demás deben ser iguales que los anteriores: + + + mutation saveInternal($ruta: InternalInput!) { internal { save(ruta: $ruta) { from declarer type id binding resolveAs origin } }}{ "ruta": { "from": "yourLinkId", "declarer": "tuDeclaradorGuardado", "tipo": "yourSavedType", "binding": "yourSavedBinding", "id": "yourSavedId", "origin": "yourSavedOrigin", "resolveAs": "TheOriginalNameOfTheCategory" -aquí en cirílico }} + + + +> Para más información sobre estos parámetros, puede consultar: https://developers.vtex.com/vtex-developer-docs/docs/rewriter + + +Ahora, vamos a borrar la ruta antigua (la guardada con el nombre) + + + mutation guardarInterna($ruta: ¡EntradaInterna!) { interna { borrar(ruta: "tuNombreCategoriaTraducidoSlugificado") { id } }} + + diff --git a/docs/known-issues/es/ui-does-not-update-best-sla-choice-in-cart.md b/docs/known-issues/es/ui-does-not-update-best-sla-choice-in-cart.md index 64a757274..61263bbae 100644 --- a/docs/known-issues/es/ui-does-not-update-best-sla-choice-in-cart.md +++ b/docs/known-issues/es/ui-does-not-update-best-sla-choice-in-cart.md @@ -3,8 +3,8 @@ title: 'La interfaz de usuario no actualiza la mejor opción de SLA en el carro' id: 5H05jLUJA0gmSDTO6nMsPE status: PUBLISHED createdAt: 2022-03-26T02:30:36.692Z -updatedAt: 2022-11-25T21:54:03.143Z -publishedAt: 2022-11-25T21:54:03.143Z +updatedAt: 2024-02-16T20:26:13.531Z +publishedAt: 2024-02-16T20:26:13.531Z firstPublishedAt: 2022-03-26T02:30:37.014Z contentType: knownIssue productTeam: Checkout @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Checkout slug: la-interfaz-de-usuario-no-actualiza-la-mejor-opcion-de-sla-en-el-carro locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 550201 --- diff --git a/docs/known-issues/es/ui-doesnt-show-delivery-window-selection-for-pickup-points-when-an-item-from-a-seller-is-between-items-for-pickup-from-another-seller.md b/docs/known-issues/es/ui-doesnt-show-delivery-window-selection-for-pickup-points-when-an-item-from-a-seller-is-between-items-for-pickup-from-another-seller.md new file mode 100644 index 000000000..1d4baa51a --- /dev/null +++ b/docs/known-issues/es/ui-doesnt-show-delivery-window-selection-for-pickup-points-when-an-item-from-a-seller-is-between-items-for-pickup-from-another-seller.md @@ -0,0 +1,51 @@ +--- +title: 'La interfaz de usuario no muestra la selección de la ventana de entrega para los puntos de recogida cuando un artículo de un vendedor está entre artículos para recoger de otro vendedor.' +id: 5SyIw04UtNiZhmy0ELNLCD +status: PUBLISHED +createdAt: 2023-12-15T20:18:48.433Z +updatedAt: 2023-12-15T20:18:49.218Z +publishedAt: 2023-12-15T20:18:49.218Z +firstPublishedAt: 2023-12-15T20:18:49.218Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: la-interfaz-de-usuario-no-muestra-la-seleccion-de-la-ventana-de-entrega-para-los-puntos-de-recogida-cuando-un-articulo-de-un-vendedor-esta-entre-articulos-para-recoger-de-otro-vendedor +locale: es +kiStatus: Backlog +internalReference: 954108 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +En un carro con al menos tres productos, donde los pedidos de artículos son: El 1º es para recogida programada 1, el 2º para recogida programada 2 (vendedor diferente), y el 3º es para recogida programada 1, la UI no mostrará las ventanas de entrega para seleccionar la fecha/hora de la 2ª recogida. Esto sucede porque la API agrupará el 1er artículo y el 3er artículo ya que es el mismo SLA. + +No es posible ir al paso de pago y finalizar la compra. + + +## + +## Simulación + + + +- Añadir un artículo al carrito para recogerlo del vendedor A; +- Añadir un artículo a la cesta para recoger del vendedor B; +- Añadir otro artículo a la cesta para recoger del vendedor A; +- En el paso de envío, las ventanas de entrega de recogida para seleccionar la fecha/hora no se mostrarán. + + + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/es/ui-doesnt-show-the-form-to-edit-address-when-selecting-to-add-a-new-address-first.md b/docs/known-issues/es/ui-doesnt-show-the-form-to-edit-address-when-selecting-to-add-a-new-address-first.md index 6a750af81..9962130ca 100644 --- a/docs/known-issues/es/ui-doesnt-show-the-form-to-edit-address-when-selecting-to-add-a-new-address-first.md +++ b/docs/known-issues/es/ui-doesnt-show-the-form-to-edit-address-when-selecting-to-add-a-new-address-first.md @@ -3,8 +3,8 @@ title: 'La interfaz de usuario no muestra el formulario para editar la direcció id: 4rqphb66vAzsAyx9mUmNLu status: PUBLISHED createdAt: 2023-02-06T13:15:57.816Z -updatedAt: 2023-02-06T13:15:58.251Z -publishedAt: 2023-02-06T13:15:58.251Z +updatedAt: 2023-06-23T17:47:10.184Z +publishedAt: 2023-06-23T17:47:10.184Z firstPublishedAt: 2023-02-06T13:15:58.251Z contentType: knownIssue productTeam: Checkout @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Checkout slug: la-interfaz-de-usuario-no-muestra-el-formulario-para-editar-la-direccion-cuando-se-selecciona-anadir-primero-una-nueva-direccion locale: es -kiStatus: Backlog +kiStatus: Fixed internalReference: 747772 --- @@ -42,7 +42,7 @@ La interfaz de usuario no muestra el formulario correcto para editar la direcci ## Workaround -Vuelva a cargar la página para poder editar de nuevo la dirección seleccionada. +Recargue la página para poder editar de nuevo la dirección seleccionada. diff --git a/docs/known-issues/es/ui-gets-frozen-if-an-error-occurs-in-the-place-order-internal-process.md b/docs/known-issues/es/ui-gets-frozen-if-an-error-occurs-in-the-place-order-internal-process.md new file mode 100644 index 000000000..fb054897a --- /dev/null +++ b/docs/known-issues/es/ui-gets-frozen-if-an-error-occurs-in-the-place-order-internal-process.md @@ -0,0 +1,45 @@ +--- +title: 'La interfaz de usuario se congela si se produce un error en el proceso interno del pedido de plaza' +id: pt5Orot3i9BlYCt4E2Kj5 +status: PUBLISHED +createdAt: 2023-11-28T18:55:54.950Z +updatedAt: 2023-11-28T18:55:55.649Z +publishedAt: 2023-11-28T18:55:55.649Z +firstPublishedAt: 2023-11-28T18:55:55.649Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: la-interfaz-de-usuario-se-congela-si-se-produce-un-error-en-el-proceso-interno-del-pedido-de-plaza +locale: es +kiStatus: Backlog +internalReference: 943771 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Cuando se produce un error durante el proceso interno de realizar un pedido, la interfaz de usuario se congela en la carga sin ningún mensaje de error/advertencia. + + +## + +## Simulación + + +Este comportamiento se ha observado cuando el Servicio de Impuestos ha agotado el tiempo de espera durante la solicitud de pedido, pero no se limita a esto. + + + +## Workaround + + +Actualice la página. + + + + diff --git a/docs/known-issues/es/ui-shows-a-pickup-was-selected-in-cart-with-subscriptions-but-it-wasnt-in-api.md b/docs/known-issues/es/ui-shows-a-pickup-was-selected-in-cart-with-subscriptions-but-it-wasnt-in-api.md new file mode 100644 index 000000000..ccbb0b632 --- /dev/null +++ b/docs/known-issues/es/ui-shows-a-pickup-was-selected-in-cart-with-subscriptions-but-it-wasnt-in-api.md @@ -0,0 +1,48 @@ +--- +title: 'La interfaz de usuario muestra que se ha seleccionado una recogida en el carro con suscripciones, pero no en la API.' +id: 6WUGylIHWZtfeAm7hplYHD +status: PUBLISHED +createdAt: 2024-03-08T19:08:16.010Z +updatedAt: 2024-03-08T19:08:17.012Z +publishedAt: 2024-03-08T19:08:17.012Z +firstPublishedAt: 2024-03-08T19:08:17.012Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: la-interfaz-de-usuario-muestra-que-se-ha-seleccionado-una-recogida-en-el-carro-con-suscripciones-pero-no-en-la-api +locale: es +kiStatus: Backlog +internalReference: 996976 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Las opciones de recogida se ofrecen a los compradores en un carro con un artículo con una suscripción. Cuando se selecciona una de las opciones de recogida, el proceso de pago cambia automáticamente a entrega, pero la interfaz de usuario sigue mostrando que se ha seleccionado la opción de recogida. + + + +## Simulación + + + +- Configurar una suscripción; +- Añadir el artículo con la suscripción al carrito; +- En el paso de envío, seleccione "Recoger en tienda"; +- Compruebe el orderForm a través de la API, y se seleccionará la entrega. + + + +## Workaround + + +Abra un ticket al Soporte de VTEX solicitando habilitar puntos de recogida para pedidos de suscripción. + + + + diff --git a/docs/known-issues/es/ui-shows-duplicated-pickup-points-when-an-item-for-delivery-is-between-items-for-pickup.md b/docs/known-issues/es/ui-shows-duplicated-pickup-points-when-an-item-for-delivery-is-between-items-for-pickup.md new file mode 100644 index 000000000..2f009440c --- /dev/null +++ b/docs/known-issues/es/ui-shows-duplicated-pickup-points-when-an-item-for-delivery-is-between-items-for-pickup.md @@ -0,0 +1,51 @@ +--- +title: 'La interfaz de usuario muestra puntos de recogida duplicados cuando un artículo para entrega se encuentra entre artículos para recogida.' +id: lIP6kRDsi23lNQd7RzNfY +status: PUBLISHED +createdAt: 2023-09-25T13:50:27.481Z +updatedAt: 2023-10-18T14:36:11.434Z +publishedAt: 2023-10-18T14:36:11.434Z +firstPublishedAt: 2023-09-25T13:50:28.066Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: la-interfaz-de-usuario-muestra-puntos-de-recogida-duplicados-cuando-un-articulo-para-entrega-se-encuentra-entre-articulos-para-recogida +locale: es +kiStatus: Backlog +internalReference: 906549 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +En un carro con al menos tres productos, donde los pedidos de artículos son: 1º es para recogida, 2º es para entrega y 3º es para recogida, la IU mostrará el punto de recogida duplicado. Esto sucede porque la API agrupará el 1er artículo y el 3er artículo ya que es el mismo SLA. + +Es posible ir al paso de pago y finalizar la compra. + + +## + +## Simulación + + + +- Añadir un artículo al carrito para su recogida; +- Añadir un artículo a la cesta para su entrega; +- Añadir otro artículo al carro para su recogida; +- En el paso de envío, la recogida se duplicará + + + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/es/ui-shows-gifts-picked-when-using-order-replacement-feature.md b/docs/known-issues/es/ui-shows-gifts-picked-when-using-order-replacement-feature.md new file mode 100644 index 000000000..1441e839a --- /dev/null +++ b/docs/known-issues/es/ui-shows-gifts-picked-when-using-order-replacement-feature.md @@ -0,0 +1,48 @@ +--- +title: 'La interfaz de usuario muestra "¡Regalos elegidos!" cuando se utiliza la función de sustitución de pedidos.' +id: 4efm7L6hQhad98uYkjzrXO +status: PUBLISHED +createdAt: 2023-09-27T20:57:46.944Z +updatedAt: 2023-09-27T20:57:47.516Z +publishedAt: 2023-09-27T20:57:47.516Z +firstPublishedAt: 2023-09-27T20:57:47.516Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: la-interfaz-de-usuario-muestra-regalos-elegidos-cuando-se-utiliza-la-funcion-de-sustitucion-de-pedidos +locale: es +kiStatus: Backlog +internalReference: 909137 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Al utilizar la función de sustitución de pedidos, la interfaz de usuario de la caja muestra "¡Regalos seleccionados!" aunque no haya ninguna promoción de regalos configurada. + + + +## Simulación + + + +- Acceda a Mis Pedidos y seleccione un pedido; +- Haz clic en "Cambiar pedido" y selecciona el motivo "He comprado un número/talla equivocado y quiero cambiarlo"; +- Será redirigido a la caja y en la pantalla aparecerá el mensaje "¡Regalos elegidos! + + +## + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/es/ui-triggers-separate-requests-for-each-keyfield-of-an-attachment.md b/docs/known-issues/es/ui-triggers-separate-requests-for-each-keyfield-of-an-attachment.md new file mode 100644 index 000000000..86e96f54a --- /dev/null +++ b/docs/known-issues/es/ui-triggers-separate-requests-for-each-keyfield-of-an-attachment.md @@ -0,0 +1,54 @@ +--- +title: 'La interfaz de usuario lanza solicitudes separadas para cada clave/campo de un archivo adjunto.' +id: 5IF3veMFTFi9dERoEokokt +status: PUBLISHED +createdAt: 2024-03-01T21:05:37.154Z +updatedAt: 2024-03-01T21:07:41.105Z +publishedAt: 2024-03-01T21:07:41.105Z +firstPublishedAt: 2024-03-01T21:05:37.941Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: la-interfaz-de-usuario-lanza-solicitudes-separadas-para-cada-clavecampo-de-un-archivo-adjunto +locale: es +kiStatus: Backlog +internalReference: 336371 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Cuando se establece el valor de un campo de adjunto de artículo a través de la interfaz de usuario, esto desencadena una solicitud para actualizar el orderForm, incluso si todavía hay más campos restantes. +Esta solicitud será procesada, y la respuesta con el orderForm actualizado. + +En los casos en los que el archivo adjunto tenga varios campos de texto abiertos, esto puede provocar que los campos posteriores se sobrescriban mientras se escriben sus valores. +Esto ocurre porque la solicitud de actualización se habrá enviado cuando este campo aún estaba en blanco, por lo que también estará en blanco en la respuesta. + +En los casos en los que el artículo tiene una suscripción adjunta con múltiples claves, puede aparecer un mensaje de error como "unable to communicate with seller" / "não foi possível se comunicar com o vendedor". +Esto ocurre porque la suscripción esperará que se hayan rellenado múltiples claves, pero la primera solicitud sólo habrá enviado una. + + +## + +## Simulación + + +Cree un archivo adjunto con al menos dos claves/campos. +Añada un artículo vinculado a este archivo adjunto a su cesta y, a continuación, añada el archivo adjunto. +Por último, establezca el valor de un campo, y observe el comportamiento que sigue. + + + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/es/unable-to-cancel-transactions-that-had-payout-split-config-change.md b/docs/known-issues/es/unable-to-cancel-transactions-that-had-payout-split-config-change.md index 474df49f5..4f4c4a8b0 100644 --- a/docs/known-issues/es/unable-to-cancel-transactions-that-had-payout-split-config-change.md +++ b/docs/known-issues/es/unable-to-cancel-transactions-that-had-payout-split-config-change.md @@ -3,8 +3,8 @@ title: 'No se pueden cancelar las transacciones que han cambiado la configuraci id: 2bhsI5119DLOhNjk2cb6q status: PUBLISHED createdAt: 2022-06-28T16:44:10.992Z -updatedAt: 2022-11-25T22:06:55.006Z -publishedAt: 2022-11-25T22:06:55.006Z +updatedAt: 2024-02-16T20:24:09.734Z +publishedAt: 2024-02-16T20:24:09.734Z firstPublishedAt: 2022-06-28T16:44:11.460Z contentType: knownIssue productTeam: Payments @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Payments slug: no-se-pueden-cancelar-las-transacciones-que-han-cambiado-la-configuracion-de-la-division-del-pago locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 364382 --- diff --git a/docs/known-issues/es/unable-to-log-in-through-the-google-app-on-ios.md b/docs/known-issues/es/unable-to-log-in-through-the-google-app-on-ios.md new file mode 100644 index 000000000..7847565f2 --- /dev/null +++ b/docs/known-issues/es/unable-to-log-in-through-the-google-app-on-ios.md @@ -0,0 +1,34 @@ +--- +title: 'No se puede iniciar sesión a través de la aplicación de Google en iOS' +id: 1YxuqHJbbKnzdv1d6LrfR2 +status: PUBLISHED +createdAt: 2023-10-26T16:50:11.505Z +updatedAt: 2024-03-20T20:34:16.469Z +publishedAt: 2024-03-20T20:34:16.469Z +firstPublishedAt: 2023-10-26T16:50:12.188Z +contentType: knownIssue +productTeam: Identity +author: 2mXZkbi0oi061KicTExNjo +tag: Identity +slug: no-se-puede-iniciar-sesion-a-traves-de-la-aplicacion-de-google-en-ios +locale: es +kiStatus: Backlog +internalReference: 926239 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + + +## Simulación + + + +## Workaround + + + diff --git a/docs/known-issues/es/unable-to-upload-spreadsheet-images-with-host-services-using-protocol-encryption-protocol-ssl13.md b/docs/known-issues/es/unable-to-upload-spreadsheet-images-with-host-services-using-protocol-encryption-protocol-ssl13.md new file mode 100644 index 000000000..70b3f540a --- /dev/null +++ b/docs/known-issues/es/unable-to-upload-spreadsheet-images-with-host-services-using-protocol-encryption-protocol-ssl13.md @@ -0,0 +1,54 @@ +--- +title: 'No se pueden cargar imágenes de hojas de cálculo con servicios de host que utilizan el protocolo de cifrado SSL1.3' +id: sqoXJSms7bhmdNe0Id111 +status: PUBLISHED +createdAt: 2023-06-28T12:23:54.884Z +updatedAt: 2023-06-28T12:25:18.545Z +publishedAt: 2023-06-28T12:25:18.545Z +firstPublishedAt: 2023-06-28T12:23:55.364Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: no-se-pueden-cargar-imagenes-de-hojas-de-calculo-con-servicios-de-host-que-utilizan-el-protocolo-de-cifrado-ssl13 +locale: es +kiStatus: Backlog +internalReference: 851911 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Cuando el host de imágenes de la hoja de cálculo utiliza un protocolo de encriptación SSL1.3, aparece un error al intentar subir la hoja de cálculo: + +"Fallo al procesar el registro. Asegúrese de que los datos de la hoja de cálculo son coherentes e inténtelo de nuevo. Detalles del error: Se ha producido un error al enviar la solicitud". + +Este error se produce porque nuestro servicio windows sólo permite versiones antiguas como 1.2 o 1.1. + + + +## + +## Simulación + + + +1. Utiliza un host con una versión de protocolo más reciente; +2. Intenta subir una imagen, usando hoja de cálculo, que esté alojada allí; +3. 3. Compruebe que aparece el mensaje de error. + + + +## Workaround + + +Utilice un host diferente o valide con el host para utilizar una versión anterior. + + + + + diff --git a/docs/known-issues/es/unavailable-products-pdp-are-still-being-returned.md b/docs/known-issues/es/unavailable-products-pdp-are-still-being-returned.md new file mode 100644 index 000000000..565679d7d --- /dev/null +++ b/docs/known-issues/es/unavailable-products-pdp-are-still-being-returned.md @@ -0,0 +1,46 @@ +--- +title: 'Se siguen devolviendo PDP de productos no disponibles' +id: 6Q2TOp3UPHuCXDpZceV1Dn +status: PUBLISHED +createdAt: 2024-05-31T14:43:14.505Z +updatedAt: 2024-06-04T12:10:43.840Z +publishedAt: 2024-06-04T12:10:43.840Z +firstPublishedAt: 2024-05-31T14:43:15.347Z +contentType: knownIssue +productTeam: FastStore +author: 2mXZkbi0oi061KicTExNjo +tag: FastStore +slug: se-siguen-devolviendo-pdp-de-productos-no-disponibles +locale: es +kiStatus: Backlog +internalReference: 1041920 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Cuando un producto no está disponible, todavía se puede devolver su PDP. + + +## + +## Simulación + + +Intenta acceder a la PDP de un producto que no está disponible en Faststore. + + + +## Workaround + + +NO DISPONIBLE + + + + + diff --git a/docs/known-issues/es/unecessary-search-results-prioritization-by-diacritics-for-portuguese.md b/docs/known-issues/es/unecessary-search-results-prioritization-by-diacritics-for-portuguese.md new file mode 100644 index 000000000..569994231 --- /dev/null +++ b/docs/known-issues/es/unecessary-search-results-prioritization-by-diacritics-for-portuguese.md @@ -0,0 +1,46 @@ +--- +title: 'Priorización innecesaria de los resultados de búsqueda por diacríticos en portugués' +id: 3lbgwHFc9RLusAnZnvnE1H +status: PUBLISHED +createdAt: 2024-05-07T15:24:18.404Z +updatedAt: 2024-05-07T16:55:01.818Z +publishedAt: 2024-05-07T16:55:01.818Z +firstPublishedAt: 2024-05-07T15:24:19.224Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: priorizacion-innecesaria-de-los-resultados-de-busqueda-por-diacriticos-en-portugues +locale: es +kiStatus: Backlog +internalReference: 1028763 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +La Búsqueda Inteligente prioriza los resultados que tienen una coincidencia exacta, teniendo en cuenta los diacríticos del término buscado y los productos. + +En algunos idiomas, pueden generar palabras completamente diferentes, pero para otros, esto no es lo suficientemente importante o puede estar relacionado con errores tipográficos frecuentes. + +En portugués, diacríticos como el acento agudo, el acento circunflejo y la tilde entran en este supuesto. Un producto o un término de búsqueda al que le falte el diacrítico dará prioridad a unos productos sobre otros en función de cómo estén registrados. Para esta lengua, se espera la normalización. + + +## + +## Simulación + + +En una tienda portuguesa, la búsqueda de "tenis" presentará primero los productos con "tenis" (coincidencia exacta con diacríticos) y sólo después los resultados con "tênis" (coincidencia exacta ignorando los diacríticos). + + + +## Workaround + + +Se recomienda que el catálogo de productos mantenga siempre la misma escritura para sus productos. Si no es el caso, un sinónimo puede ayudar a mantener los términos equivalentes. + diff --git a/docs/known-issues/es/unecessary-simulation-requests-and-components-being-reloaded.md b/docs/known-issues/es/unecessary-simulation-requests-and-components-being-reloaded.md index 0b0246442..146a4af64 100644 --- a/docs/known-issues/es/unecessary-simulation-requests-and-components-being-reloaded.md +++ b/docs/known-issues/es/unecessary-simulation-requests-and-components-being-reloaded.md @@ -3,8 +3,8 @@ title: 'Solicitudes de simulación innecesarias y componentes que se recargan' id: 1qXJU1XC4r0e9KWxNUKp3L status: PUBLISHED createdAt: 2022-08-30T17:34:47.635Z -updatedAt: 2022-11-25T21:50:25.658Z -publishedAt: 2022-11-25T21:50:25.658Z +updatedAt: 2024-02-16T20:25:15.198Z +publishedAt: 2024-02-16T20:25:15.198Z firstPublishedAt: 2022-08-30T17:34:48.111Z contentType: knownIssue productTeam: Checkout @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Checkout slug: solicitudes-de-simulacion-innecesarias-y-componentes-que-se-recargan locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 648298 --- diff --git a/docs/known-issues/es/unexpected-reload-happening-when-registeringupdating-a-product.md b/docs/known-issues/es/unexpected-reload-happening-when-registeringupdating-a-product.md new file mode 100644 index 000000000..2b6136e2e --- /dev/null +++ b/docs/known-issues/es/unexpected-reload-happening-when-registeringupdating-a-product.md @@ -0,0 +1,51 @@ +--- +title: 'Recarga inesperada al registrar/actualizar un producto' +id: 4XAYOJG7cgEJG6PqcmOkAY +status: PUBLISHED +createdAt: 2023-07-17T19:00:56.863Z +updatedAt: 2023-10-20T13:42:32.569Z +publishedAt: 2023-10-20T13:42:32.569Z +firstPublishedAt: 2023-07-17T19:00:57.611Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: recarga-inesperada-al-registraractualizar-un-producto +locale: es +kiStatus: Backlog +internalReference: 863542 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + + +Al registrar o actualizar un formulario de producto, algunos usuarios están reportando que al realizar esta acción varias veces seguidas, en algún momento la página se fuerza y refresca sola. + +No hemos podido encontrar un patrón que justifique esto + + +## + +## Simulación + + + +Actualizar/registrar un formulario de producto varias veces seguidas. +es difícil de simular ya que es totalmente aleatorio + + + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/es/unhandled-exception-error-when-changing-edition-of-account.md b/docs/known-issues/es/unhandled-exception-error-when-changing-edition-of-account.md new file mode 100644 index 000000000..bce363441 --- /dev/null +++ b/docs/known-issues/es/unhandled-exception-error-when-changing-edition-of-account.md @@ -0,0 +1,56 @@ +--- +title: 'Error "Unhandled exception" al cambiar la edición de la cuenta' +id: 1NVjCrlRkadscl8fW9rOdA +status: PUBLISHED +createdAt: 2023-09-26T12:45:44.999Z +updatedAt: 2024-02-26T17:22:29.322Z +publishedAt: 2024-02-26T17:22:29.322Z +firstPublishedAt: 2023-09-26T12:45:45.927Z +contentType: knownIssue +productTeam: Apps +author: 2mXZkbi0oi061KicTExNjo +tag: Apps +slug: error-unhandled-exception-al-cambiar-la-edicion-de-la-cuenta +locale: es +kiStatus: Backlog +internalReference: 907294 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +A veces cuando cambiamos la edición de una cuenta o espacio de trabajo nos podemos encontrar con el siguiente error: + + + - error: Unhandled exception - error: Por favor, informe del problema en https://github.com/vtex/toolbelt/issues + + +El error no es consistente, no ocurre todo el tiempo. + +Si el maestro de la tienda está utilizando la `edición-negocio` y quieren cambiar la edición a `edición-tienda` en un espacio de trabajo, este error es más probable que suceda. + + +## + +## Simulación + + +Intente cambiar la edición de cualquier cuenta de prueba o espacio de trabajo, este error ocurrirá eventualmente en el proceso. + + + +## Workaround + + + +- Ejecute el comando `vtex edition get` para asegurarse de que la edición no ha cambiado. A veces la edición cambia incluso cuando aparece el error; +- Si las aplicaciones no se actualizaron también intente ejecutar el comando `vtex update`; +- Espera un poco e inténtalo de nuevo; +- También puede ocurrir que el error de excepción no manejada no aparezca, la edición cambiará pero las aplicaciones no se actualizarán. En este caso simplemente sun `vtex update`. + + + diff --git a/docs/known-issues/es/unspecific-error-message-when-exporting-produtoexportacaoimportacaoespecificacaov2aspx.md b/docs/known-issues/es/unspecific-error-message-when-exporting-produtoexportacaoimportacaoespecificacaov2aspx.md index 5ebacb505..1cfca1f7f 100644 --- a/docs/known-issues/es/unspecific-error-message-when-exporting-produtoexportacaoimportacaoespecificacaov2aspx.md +++ b/docs/known-issues/es/unspecific-error-message-when-exporting-produtoexportacaoimportacaoespecificacaov2aspx.md @@ -3,8 +3,8 @@ title: 'Mensaje de error no específico al exportar ProdutoExportacaoImportacaoE id: 3rtDeX0QppmbXOvuCtC1Lr status: PUBLISHED createdAt: 2022-03-22T13:09:32.153Z -updatedAt: 2022-11-25T21:44:55.880Z -publishedAt: 2022-11-25T21:44:55.880Z +updatedAt: 2024-02-16T20:29:49.944Z +publishedAt: 2024-02-16T20:29:49.944Z firstPublishedAt: 2022-03-22T13:09:32.886Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: mensaje-de-error-no-especifico-al-exportar-produtoexportacaoimportacaoespecificacaov2aspx locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 314227 --- diff --git a/docs/known-issues/es/unsupported-fields-by-the-intelligent-search-api-return-wrong-or-empty-data.md b/docs/known-issues/es/unsupported-fields-by-the-intelligent-search-api-return-wrong-or-empty-data.md new file mode 100644 index 000000000..928aa4b18 --- /dev/null +++ b/docs/known-issues/es/unsupported-fields-by-the-intelligent-search-api-return-wrong-or-empty-data.md @@ -0,0 +1,53 @@ +--- +title: 'Los campos no admitidos por la API de búsqueda inteligente devuelven datos erróneos o vacíos' +id: Jvm9oLhUM6NqCslpBqSti +status: PUBLISHED +createdAt: 2024-05-13T21:03:14.026Z +updatedAt: 2024-06-25T19:11:41.925Z +publishedAt: 2024-06-25T19:11:41.925Z +firstPublishedAt: 2024-05-13T21:03:15.346Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: los-campos-no-admitidos-por-la-api-de-busqueda-inteligente-devuelven-datos-erroneos-o-vacios +locale: es +kiStatus: Backlog +internalReference: 1032531 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +La API de búsqueda inteligente se basa principalmente en la API de búsqueda por catálogo heredada por motivos de compatibilidad, pero no todas las propiedades devuelven la misma información. En algunos casos, es diferente o está vacía. + +Algunas propiedades afectadas: + +- "modalType" (devuelve vacío) +- "imageText" (devuelve lo mismo que "imageLabel") +- "kitItems" (devuelve vacío) + + +## + +## Simulación + + + +- registrar el valor de un campo afectado en el módulo Catálogo +- comparar la respuesta para el campo específico entre las API de búsqueda en el catálogo y de búsqueda inteligente + + + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/es/update-seller-using-admin-is-setting-some-fields-back-to-the-default-value-after-changing-it-via-api.md b/docs/known-issues/es/update-seller-using-admin-is-setting-some-fields-back-to-the-default-value-after-changing-it-via-api.md index 49e07466c..38b4039f6 100644 --- a/docs/known-issues/es/update-seller-using-admin-is-setting-some-fields-back-to-the-default-value-after-changing-it-via-api.md +++ b/docs/known-issues/es/update-seller-using-admin-is-setting-some-fields-back-to-the-default-value-after-changing-it-via-api.md @@ -3,8 +3,8 @@ title: 'La actualización del vendedor a través de Admin está devolviendo algu id: 2gtqnZmCW59OKoqRpU3UaQ status: PUBLISHED createdAt: 2022-06-30T12:21:23.852Z -updatedAt: 2022-11-25T22:00:35.980Z -publishedAt: 2022-11-25T22:00:35.980Z +updatedAt: 2024-02-16T20:28:26.435Z +publishedAt: 2024-02-16T20:28:26.435Z firstPublishedAt: 2022-06-30T12:21:24.538Z contentType: knownIssue productTeam: Marketplace @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Marketplace slug: la-actualizacion-del-vendedor-a-traves-de-admin-esta-devolviendo-algunos-campos-al-valor-por-defecto-despues-de-cambiarlo-a-traves-de-la-api locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 608120 --- diff --git a/docs/known-issues/es/update-sellers-available-trade-policies-does-not-trigger-automatic-indexation.md b/docs/known-issues/es/update-sellers-available-trade-policies-does-not-trigger-automatic-indexation.md new file mode 100644 index 000000000..3e2508a32 --- /dev/null +++ b/docs/known-issues/es/update-sellers-available-trade-policies-does-not-trigger-automatic-indexation.md @@ -0,0 +1,56 @@ +--- +title: 'Actualizar las políticas comerciales disponibles del vendedor no activa la indexación automática' +id: 45FOjSN4a5ZhCqilQfUX99 +status: PUBLISHED +createdAt: 2024-05-31T13:49:57.732Z +updatedAt: 2024-05-31T13:49:58.764Z +publishedAt: 2024-05-31T13:49:58.764Z +firstPublishedAt: 2024-05-31T13:49:58.764Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: actualizar-las-politicas-comerciales-disponibles-del-vendedor-no-activa-la-indexacion-automatica +locale: es +kiStatus: Backlog +internalReference: 1041874 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +En la interfaz de usuario de gestión de vendedores, elimine o añada una nueva política comercial a un vendedor. + +Este proceso se guarda correctamente, sin embargo la información no se actualiza automáticamente en el indexador de productos relacionados con ese vendedor específico. + +Como consecuencia, la oferta del vendedor en estos productos estará desactualizada como: +- aún disponible en la política comercial (si la acción fue eliminarla); +- no disponible en la política comercial (si la acción fue añadirla). + + + +## + +## Simulación + + + +- Compruebe un producto que tiene una oferta de un vendedor con una política comercial específica; +- Elimine la política comercial de este vendedor utilizando la interfaz de usuario de gestión de vendedores; +- Compruebe que la acción no se ha reflejado en el producto. + + + +## Workaround + + +Indexe el producto manualmente. + + + + + diff --git a/docs/known-issues/es/update-users-name-in-the-login-section.md b/docs/known-issues/es/update-users-name-in-the-login-section.md index ef4696518..cb09e203c 100644 --- a/docs/known-issues/es/update-users-name-in-the-login-section.md +++ b/docs/known-issues/es/update-users-name-in-the-login-section.md @@ -3,8 +3,8 @@ title: 'Actualizar el nombre del usuario en la sección de inicio de sesión' id: 2jshd2ApTq7hKNLbQiCWdS status: PUBLISHED createdAt: 2022-03-14T17:20:40.732Z -updatedAt: 2022-11-25T21:57:07.628Z -publishedAt: 2022-11-25T21:57:07.628Z +updatedAt: 2024-02-16T20:26:07.889Z +publishedAt: 2024-02-16T20:26:07.889Z firstPublishedAt: 2022-03-14T17:20:42.505Z contentType: knownIssue productTeam: Identity @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Identity slug: actualizar-el-nombre-del-usuario-en-la-seccion-de-inicio-de-sesion locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 542029 --- diff --git a/docs/known-issues/es/updating-product-specifications-unviable-due-to-lacking-property-on-get-resp-json.md b/docs/known-issues/es/updating-product-specifications-unviable-due-to-lacking-property-on-get-resp-json.md index 10447a7c2..01d7e2d30 100644 --- a/docs/known-issues/es/updating-product-specifications-unviable-due-to-lacking-property-on-get-resp-json.md +++ b/docs/known-issues/es/updating-product-specifications-unviable-due-to-lacking-property-on-get-resp-json.md @@ -3,8 +3,8 @@ title: 'Actualización de las especificaciones del producto inviable debido a la id: 6FeuIyF2E5WdS0PNRRzgdA status: PUBLISHED createdAt: 2022-06-28T16:55:06.720Z -updatedAt: 2022-11-25T21:44:35.149Z -publishedAt: 2022-11-25T21:44:35.149Z +updatedAt: 2024-02-16T20:29:52.260Z +publishedAt: 2024-02-16T20:29:52.260Z firstPublishedAt: 2022-06-28T16:55:07.124Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: actualizacion-de-las-especificaciones-del-producto-inviable-debido-a-la-falta-de-propiedad-en-get-resp-json locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 301725 --- diff --git a/docs/known-issues/es/upload-file-not-working-on-adminportalsitesdefaultcode.md b/docs/known-issues/es/upload-file-not-working-on-adminportalsitesdefaultcode.md new file mode 100644 index 000000000..229be0744 --- /dev/null +++ b/docs/known-issues/es/upload-file-not-working-on-adminportalsitesdefaultcode.md @@ -0,0 +1,53 @@ +--- +title: 'Subir archivo no funciona en admin/portal/#/sites/default/code' +id: 5pFAkaymcuOQMAqUDGPQZK +status: PUBLISHED +createdAt: 2023-09-12T13:37:36.429Z +updatedAt: 2023-09-12T13:37:37.323Z +publishedAt: 2023-09-12T13:37:37.323Z +firstPublishedAt: 2023-09-12T13:37:37.323Z +contentType: knownIssue +productTeam: Portal +author: 2mXZkbi0oi061KicTExNjo +tag: Portal +slug: subir-archivo-no-funciona-en-adminportalsitesdefaultcode +locale: es +kiStatus: Backlog +internalReference: 897956 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Al intentar subir un nuevo fichero en admin/portal/#/sites/default/code no ocurre nada. Comprobando la consola en devTools podemos ver un mensaje de error: +"eventTrackerService no está definido" + + +## + +## Simulación + + + +1. 1. Vaya a admin/portal/#/sites/default/code +2. Vaya a Nuevo -> Subir Archivo -> seleccione el archivo que desea importar -> pulse crear + ![](https://vtexhelp.zendesk.com/attachments/token/4uSgPeUxG9xAOkTq1HUs8khX6/?name=image.png) +3. Compruebe que no ocurre nada. + + +## + +## Workaround + + +La WA es crear el fichero directamente en esta UI. +Ir a Nuevo -> Archivo -> Nombre del archivo y haga clic en crear -> Inserte el código y haga clic en guardar. + + + + + diff --git a/docs/known-issues/es/user-can-still-see-and-access-cms-features-even-without-the-correct-permission.md b/docs/known-issues/es/user-can-still-see-and-access-cms-features-even-without-the-correct-permission.md new file mode 100644 index 000000000..3631c409b --- /dev/null +++ b/docs/known-issues/es/user-can-still-see-and-access-cms-features-even-without-the-correct-permission.md @@ -0,0 +1,56 @@ +--- +title: 'El usuario puede ver y acceder a las funciones del CMS incluso sin el permiso correcto' +id: n2BmrCyzXD04sysczRuyt +status: PUBLISHED +createdAt: 2024-06-07T12:22:10.494Z +updatedAt: 2024-06-07T12:22:11.466Z +publishedAt: 2024-06-07T12:22:11.466Z +firstPublishedAt: 2024-06-07T12:22:11.466Z +contentType: knownIssue +productTeam: CMS +author: 2mXZkbi0oi061KicTExNjo +tag: CMS +slug: el-usuario-puede-ver-y-acceder-a-las-funciones-del-cms-incluso-sin-el-permiso-correcto +locale: es +kiStatus: Backlog +internalReference: 1046263 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Si el usuario no tiene ninguno de los permisos de CMS el usuario no debería ser capaz de acceder o incluso ver los módulos de CMS. Pero esto no sucede. + + +## + +## Simulación + + +Intente acceder a los módulos CMS usando un usuario que no tenga los siguientes permisos LM: + + CMS: + +- Ver menú CMS en la barra superior +- Configuración + +GraphQL: +- API GraphQL de CMS + +El usuario podrá seguir accediendo y viendo los recursos (pero no editarlos). + + + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/es/user-only-with-the-role-user-administrator-restricted-is-not-able-to-list-the-users.md b/docs/known-issues/es/user-only-with-the-role-user-administrator-restricted-is-not-able-to-list-the-users.md new file mode 100644 index 000000000..e895b5353 --- /dev/null +++ b/docs/known-issues/es/user-only-with-the-role-user-administrator-restricted-is-not-able-to-list-the-users.md @@ -0,0 +1,56 @@ +--- +title: 'El usuario sólo con el rol "Administrador de usuarios - RESTRINGIDO" no puede listar los usuarios' +id: ifXUAzgJ1xr8ezhqKpRUI +status: PUBLISHED +createdAt: 2023-11-08T18:07:14.508Z +updatedAt: 2023-11-08T18:07:15.030Z +publishedAt: 2023-11-08T18:07:15.030Z +firstPublishedAt: 2023-11-08T18:07:15.030Z +contentType: knownIssue +productTeam: Identity +author: 2mXZkbi0oi061KicTExNjo +tag: Identity +slug: el-usuario-solo-con-el-rol-administrador-de-usuarios-restringido-no-puede-listar-los-usuarios +locale: es +kiStatus: Backlog +internalReference: 932666 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Si un usuario administrador sólo tiene el rol "**Administrador de usuarios - RESTRINGIDO**" (recurso "**Guardar usuario**"), la lista de usuarios no está disponible y no es posible realizar las ediciones o eliminaciones necesarias. + + +## + +## Simulación + + + +- Tener un usuario sólo con el rol "**Usuario Administrador - RESTRINGIDO**"; +- Acceda a la página "**Admin Usuarios**" con este usuario (por ejemplo, https://my-account-here.myvtex.com/admin/users); +- Puede observar que la lista está vacía, incluso con usuarios ya registrados ("_No users found :: The user search returned an empty list. Intente eliminar cualquier filtro de búsqueda o añadir nuevos usuarios a esta cuenta._"): + ![](https://vtexhelp.zendesk.com/attachments/token/fZ2k11R3xPrhNv5yHVkv9alam/?name=image.png) + +- Es posible añadir el usuario que queramos, e incluir los roles necesarios, pero no podemos acceder a los usuarios para añadir/editar/eliminar roles, o incluso borrar al usuario a través de su registro, sino sólo a través del rol. + + + +## Workaround + + +Puedes añadir o eliminar el usuario al rol accediendo directamente al rol. + +También puedes crear un rol personalizado sólo con los recursos "**Obtener roles paginados**" y "**Obtener usuarios paginados**": + ![](https://vtexhelp.zendesk.com/attachments/token/yjNfjlnfFaBrXZE6gx97OaxHy/?name=image.png) +Y luego, añadirlo al usuario que puede guardar usuarios. + + + + + diff --git a/docs/known-issues/es/users-cant-access-gift-card-admin-looping-page.md b/docs/known-issues/es/users-cant-access-gift-card-admin-looping-page.md new file mode 100644 index 000000000..d79683909 --- /dev/null +++ b/docs/known-issues/es/users-cant-access-gift-card-admin-looping-page.md @@ -0,0 +1,45 @@ +--- +title: 'Los usuarios no pueden acceder a la administración de la tarjeta regalo (página en bucle)' +id: 5FowAAf8VulbVXcQIeSmHd +status: PUBLISHED +createdAt: 2024-05-02T15:26:57.386Z +updatedAt: 2024-05-02T15:26:58.463Z +publishedAt: 2024-05-02T15:26:58.463Z +firstPublishedAt: 2024-05-02T15:26:58.463Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: los-usuarios-no-pueden-acceder-a-la-administracion-de-la-tarjeta-regalo-pagina-en-bucle +locale: es +kiStatus: Backlog +internalReference: 1025971 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Si los usuarios bloquean las cookies de terceros (configuración del navegador) no podrán acceder al módulo de Tarjeta Regalo en admin, hay una cookie establecida en otro dominio VTEX. + + +## + +## Simulación + + +Después de bloquear las cookies de terceros es posible simular el problema mencionado anteriormente, también puede inspeccionar la página (herramientas de desarrollador) e ir a la pestaña Red (buscar Vale.aspx), habrá un código de estado 302. + + + +## Workaround + + +Ponga en la lista blanca las cookies de terceros presentes en el dominio myvtex.com. + + + + diff --git a/docs/known-issues/es/users-with-more-than-one-order-registered-on-bk-entity-with-different-emails-can-not-see-the-orders-on-my-account-page.md b/docs/known-issues/es/users-with-more-than-one-order-registered-on-bk-entity-with-different-emails-can-not-see-the-orders-on-my-account-page.md new file mode 100644 index 000000000..406a1cfec --- /dev/null +++ b/docs/known-issues/es/users-with-more-than-one-order-registered-on-bk-entity-with-different-emails-can-not-see-the-orders-on-my-account-page.md @@ -0,0 +1,51 @@ +--- +title: 'Los usuarios con más de un pedido registrado en la entidad BK con diferentes correos electrónicos no pueden ver los pedidos en la página Mi cuenta' +id: 43NLxAbOtyVzOCdS9Dns8c +status: PUBLISHED +createdAt: 2024-02-21T22:30:42.218Z +updatedAt: 2024-02-21T22:30:43.137Z +publishedAt: 2024-02-21T22:30:43.137Z +firstPublishedAt: 2024-02-21T22:30:43.137Z +contentType: knownIssue +productTeam: Order Management +author: 2mXZkbi0oi061KicTExNjo +tag: Order Management +slug: los-usuarios-con-mas-de-un-pedido-registrado-en-la-entidad-bk-con-diferentes-correos-electronicos-no-pueden-ver-los-pedidos-en-la-pagina-mi-cuenta +locale: es +kiStatus: Backlog +internalReference: 986324 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Debido a la unificación de perfiles algunos usuarios pueden tener pedidos con diferentes emails, y esto es un problema para mostrar los pedidos en la página de mi cuenta (mis pedidos). + +Mis pedidos solicita esta información en la entidad BK de Datos Maestros para eliminar el impacto del retraso de indexación, pero el BK tiene el historial y los pedidos con diferentes correos electrónicos. Pero el OMS tiene la línea de código para comprobar si el correo electrónico devuelto es correcto, comprobando el correo electrónico del consultor y el correo electrónico registrado en los pedidos. + + +## + +## Simulación + + +Dos pedidos creados con diferentes correos electrónicos, por ejemplo joao@gmail.com y joao2@gmail.com, cuando este usuario tiene el perfil de unificación sólo un correo electrónico será válido. +Después si el joao2@gmail.com entra en la página de mi cuenta, no será posible ver los pedidos porque hay un pedido antiguo sin el carácter "2" en el email, por lo que la clave principal (email.) es diferente. + + + + + +## Workaround + + +Por ahora no hay solución. + + + + + diff --git a/docs/known-issues/es/usesessionregionatcheckout-doesnt-work-properly-when-adding-the-first-item-to-the-cart.md b/docs/known-issues/es/usesessionregionatcheckout-doesnt-work-properly-when-adding-the-first-item-to-the-cart.md new file mode 100644 index 000000000..f17a5b0f0 --- /dev/null +++ b/docs/known-issues/es/usesessionregionatcheckout-doesnt-work-properly-when-adding-the-first-item-to-the-cart.md @@ -0,0 +1,48 @@ +--- +title: 'UseSessionRegionAtCheckout no funciona correctamente al añadir el primer artículo al carrito.' +id: 2NzgWTbaHF47f5dl49A2D5 +status: PUBLISHED +createdAt: 2023-10-24T22:51:27.435Z +updatedAt: 2023-10-26T10:55:29.843Z +publishedAt: 2023-10-26T10:55:29.843Z +firstPublishedAt: 2023-10-24T22:51:28.246Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: usesessionregionatcheckout-no-funciona-correctamente-al-anadir-el-primer-articulo-al-carrito +locale: es +kiStatus: Backlog +internalReference: 925049 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Si una cuenta tiene configurado el toggle 'UseSessionRegionAtCheckout', al añadir un artículo y el orderForm no tiene 'shippingData', no se configura el vendedor, mostrando precios y disponibilidad diferentes. + + +## + +## Simulación + + + +- La cuenta debe estar usando UseSessionRegionAtCheckout; +- Establecer un regionId en la sesión; +- Añadir un artículo al carrito; puede mostrar diferentes precios y disponibilidad. + + + +## Workaround + + +Actualice el orderForm (API Get current o cree un nuevo carrito) utilizando el parámetro `?refreshOutdatedData=true`. + + + + diff --git a/docs/known-issues/es/using-many-filters-in-the-oms-list-affects-the-results-in-the-report.md b/docs/known-issues/es/using-many-filters-in-the-oms-list-affects-the-results-in-the-report.md index 50d82e76d..78ac017b4 100644 --- a/docs/known-issues/es/using-many-filters-in-the-oms-list-affects-the-results-in-the-report.md +++ b/docs/known-issues/es/using-many-filters-in-the-oms-list-affects-the-results-in-the-report.md @@ -3,8 +3,8 @@ title: 'El uso de muchos filtros en la lista OMS afecta a los resultados del inf id: WO9AvZxmUkmil35OZb8Lr status: PUBLISHED createdAt: 2023-02-17T17:45:57.039Z -updatedAt: 2023-02-17T17:52:41.370Z -publishedAt: 2023-02-17T17:52:41.370Z +updatedAt: 2024-06-28T19:28:50.107Z +publishedAt: 2024-06-28T19:28:50.107Z firstPublishedAt: 2023-02-17T17:50:29.929Z contentType: knownIssue productTeam: Order Management @@ -12,35 +12,46 @@ author: 2mXZkbi0oi061KicTExNjo tag: Order Management slug: el-uso-de-muchos-filtros-en-la-lista-oms-afecta-a-los-resultados-del-informe locale: es -kiStatus: Backlog +kiStatus: Fixed internalReference: 756198 --- ## Sumario -
-

Este problema conocido ha sido traducido automáticamente del inglés.

+
+

Este problema conocido ha sido traducido automáticamente del inglés.

+ El uso de filtros en la Lista de Gestión de Pedidos genera un parámetro en la URL que ayuda a definir lo que se muestra al cargar la página y a generar el informe de pedidos exportados. En ese sentido, a medida que usamos más y más filtros, los parámetros incluidos en la URL aumentan proporcionalmente, y la cadena de consulta también, alcanzando puntos (tamaño) que pueden generar varios tipos de comportamientos no deseados. En este caso, el problema causado por utilizar muchos filtros a la vez (tamaño de la **Query String** en la URL) afecta a los resultados del informe exportado, mostrando menos pedidos de los esperados. -Es importante tener en cuenta que aquí estamos hablando del **tamaño del Query String generado en la URL**, esto significa que no es el número de filtros utilizados directamente, sino el tamaño de cada parámetro. Nombres de filtros muy grandes pueden limitar el número de filtros que se pueden utilizar para generar un informe coherente. +Es importante tener en cuenta que aquí estamos hablando del **tamaño del Query String generado en la URL**, esto significa que no es el número de filtros utilizados directamente, sino el tamaño de cada parámetro. Nombres de filtros muy grandes pueden limitar el número de filtros que puede utilizar para generar un informe coherente. + +## ## Simulación + Este escenario puede simularse utilizando varios filtros "largos" en la lista OMS y exportando los pedidos. Puede ver que la exportación muestra menos pedidos que la lista OMS. + ## Workaround + Es posible pensar en formas alternativas para evitar este tipo de problemas en el informe. He aquí algunos puntos que pueden ser útiles: - Optimizar el nombre de los parámetros podría ser una buena práctica. - Exportar el informe con pocos filtros y luego en el documento exportado, realizar los filtros adicionales o necesarios para obtener la información deseada. -- Pensar en dividir el informe en más de uno, es decir, utilizar unos filtros para generar una parte de la información y luego otro con el resto y unificar después de ser descargado. +- Piense en dividir el informe en más de uno, es decir, utilizar unos filtros para generar una parte de la información y luego otro con el resto y unificar después de ser descargado. Estas son solo ideas para evitar acumular filtros y generar esta inconsistencia en la información exportada. Se pueden utilizar otras soluciones. + + + + + diff --git a/docs/known-issues/es/using-sliderlayout-with-the-prop-navigationstep-to-1-causes-last-dots-to-be-empty.md b/docs/known-issues/es/using-sliderlayout-with-the-prop-navigationstep-to-1-causes-last-dots-to-be-empty.md new file mode 100644 index 000000000..4a81dae4f --- /dev/null +++ b/docs/known-issues/es/using-sliderlayout-with-the-prop-navigationstep-to-1-causes-last-dots-to-be-empty.md @@ -0,0 +1,51 @@ +--- +title: 'Usando slider-layout con el prop navigationStep a 1 causa que los últimos puntos estén vacíos' +id: 28hbmflHNhAQmHN51Y6abX +status: PUBLISHED +createdAt: 2023-09-29T14:41:34.387Z +updatedAt: 2023-09-29T14:57:48.863Z +publishedAt: 2023-09-29T14:57:48.863Z +firstPublishedAt: 2023-09-29T14:41:35.227Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: usando-sliderlayout-con-el-prop-navigationstep-a-1-causa-que-los-ultimos-puntos-esten-vacios +locale: es +kiStatus: Backlog +internalReference: 910125 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Cuando tenemos un bloque slider-layout con la prop `navigationStep` puesta a 1 y el `itemsPerPage` diferente de 1 el último punto estará vacío y no es posible borrarlo. + + +## + +## Simulación + + + +- Crear un nuevo bloque deslizante +- Establece el `navigationStep` en 1 +- Establece `itemsPerPage` en un valor diferente a 1 +- Utilizando las flechas del deslizador, intenta navegar hasta el último punto del deslizador +- Verás que el último punto está vacío + + + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/es/utmip-e-utmipc-not-being-kept-on-the-url-after-login.md b/docs/known-issues/es/utmip-e-utmipc-not-being-kept-on-the-url-after-login.md index d65ba7c20..f85a8d004 100644 --- a/docs/known-issues/es/utmip-e-utmipc-not-being-kept-on-the-url-after-login.md +++ b/docs/known-issues/es/utmip-e-utmipc-not-being-kept-on-the-url-after-login.md @@ -3,8 +3,8 @@ title: 'utmi_p e utmi_pc no se mantienen en la URL después del inicio de sesió id: 7e8EO8EWEJCLbXs16ZofQk status: PUBLISHED createdAt: 2022-03-16T16:17:55.535Z -updatedAt: 2022-11-25T22:11:21.772Z -publishedAt: 2022-11-25T22:11:21.772Z +updatedAt: 2024-02-16T20:29:25.217Z +publishedAt: 2024-02-16T20:29:25.217Z firstPublishedAt: 2022-03-16T16:17:55.979Z contentType: knownIssue productTeam: Portal @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Portal slug: utmip-e-utmipc-no-se-mantienen-en-la-url-despues-del-inicio-de-sesion locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 372787 --- diff --git a/docs/known-issues/es/validatecartmutation-failing-when-large-payload.md b/docs/known-issues/es/validatecartmutation-failing-when-large-payload.md new file mode 100644 index 000000000..6ce0c012c --- /dev/null +++ b/docs/known-issues/es/validatecartmutation-failing-when-large-payload.md @@ -0,0 +1,49 @@ +--- +title: 'ValidateCartMutation falla cuando la carga útil es grande' +id: 5YmPMVGsi92owcmICg3CY3 +status: PUBLISHED +createdAt: 2024-02-21T15:23:44.054Z +updatedAt: 2024-02-21T15:23:44.919Z +publishedAt: 2024-02-21T15:23:44.919Z +firstPublishedAt: 2024-02-21T15:23:44.919Z +contentType: knownIssue +productTeam: FastStore +author: 2mXZkbi0oi061KicTExNjo +tag: FastStore +slug: validatecartmutation-falla-cuando-la-carga-util-es-grande +locale: es +kiStatus: Backlog +internalReference: 985867 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + + +Al añadir varios productos en minicart, dependiendo de la información asociada a esos productos, si recibimos un error payloadTooLarge, el producto se añadirá al carrito pero no pasará a orderForm correctamente + + +## + +## Simulación + + + + +- Añade productos al carrito hasta que recibas un error 413 Payload Too Large + + + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/es/verification-transactions-when-saving-card-in-mycards-are-not-automatically-canceled.md b/docs/known-issues/es/verification-transactions-when-saving-card-in-mycards-are-not-automatically-canceled.md index 1dc6ddd5b..b7df993ed 100644 --- a/docs/known-issues/es/verification-transactions-when-saving-card-in-mycards-are-not-automatically-canceled.md +++ b/docs/known-issues/es/verification-transactions-when-saving-card-in-mycards-are-not-automatically-canceled.md @@ -3,8 +3,8 @@ title: 'Las transacciones de verificación al guardar la tarjeta en MyCards no s id: 3VqRlcnzHqDEx7v1IIlBuf status: PUBLISHED createdAt: 2022-03-27T15:14:55.382Z -updatedAt: 2022-11-25T22:08:31.611Z -publishedAt: 2022-11-25T22:08:31.611Z +updatedAt: 2024-02-16T20:27:46.524Z +publishedAt: 2024-02-16T20:27:46.524Z firstPublishedAt: 2022-03-27T15:14:56.630Z contentType: knownIssue productTeam: Payments @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Payments slug: las-transacciones-de-verificacion-al-guardar-la-tarjeta-en-mycards-no-se-cancelan-automaticamente locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 347084 --- diff --git a/docs/known-issues/es/version-author-note-not-found-on-vtex-id-on-the-profile.md b/docs/known-issues/es/version-author-note-not-found-on-vtex-id-on-the-profile.md new file mode 100644 index 000000000..e65315138 --- /dev/null +++ b/docs/known-issues/es/version-author-note-not-found-on-vtex-id-on-the-profile.md @@ -0,0 +1,63 @@ +--- +title: 'Autor de la versión "Nota: No encontrado en VTEX ID." en el perfil' +id: 0X6Aj6YdCXXfNweAkDS46 +status: PUBLISHED +createdAt: 2023-10-04T21:48:14.699Z +updatedAt: 2023-10-04T22:14:45.195Z +publishedAt: 2023-10-04T22:14:45.195Z +firstPublishedAt: 2023-10-04T21:48:15.379Z +contentType: knownIssue +productTeam: Storage +author: 2mXZkbi0oi061KicTExNjo +tag: Storage +slug: autor-de-la-version-nota-no-encontrado-en-vtex-id-en-el-perfil +locale: es +kiStatus: Scheduled +internalReference: 914314 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Cuando el cliente realiza una compra, el autor de la versión recibe un id de usuario (guid) o un servicio, seguido del login/nombre/descripción "`Note: Not found on VTEX ID.`" en el perfil. +Este comportamiento no tiene impacto en el perfil o la experiencia del comprador, una vez que esto es sólo acerca de la interfaz de usuario, y es posible comprobar la información por versión API. + + +## + +## Simulación + + + +- Acceso Datos Maestros CRM (por ejemplo https://my-account-here.vtexcrm.com.br); +- Acceda a la pestaña Entidad de Datos CL (Clientes): +- Seleccione un documento y haga clic en el icono del ojo para ver los datos; +- Haga clic en el botón "_Cambiar registro_"; +- Abra una versión reciente; +- Compruebe el "_Autor de la versión_", será un identificador de usuario, y el nombre "`Nota: No encontrado en VTEX ID.`", por ejemplo: + ![](https://vtexhelp.zendesk.com/attachments/token/9ngSibhlO4er0Df3Fi7oQAhot/?name=image.png) + ![](https://vtexhelp.zendesk.com/attachments/token/8tlsDbxNSFFHdJMVHf2yvctem/?name=image.png) + +- Comprobación mediante la API Get version: + ![](https://vtexhelp.zendesk.com/attachments/token/MRrTRox5E0t91F3OpsDcRmJ9z/?name=image.png) + + "updatedBy_USER": "{\"Id\":\"d6d8269f-e7cc-4e4b-8b89-3b46a1407937\",\"Login\":\"vtex-service::checkout::stable\",\"Name\":null}", + + + + +## Workaround + + +Puede comprobar el autor utilizando nuestras API: + +- Listar versiones +- Obtener versión + + + + diff --git a/docs/known-issues/es/via-integration-not-sending-the-description-in-card.md b/docs/known-issues/es/via-integration-not-sending-the-description-in-card.md index d09c0d555..71a4e2c96 100644 --- a/docs/known-issues/es/via-integration-not-sending-the-description-in-card.md +++ b/docs/known-issues/es/via-integration-not-sending-the-description-in-card.md @@ -3,8 +3,8 @@ title: 'Via Integration no envía la descripción en la tarjeta' id: Da5jnqoSO8an64jy29VhM status: PUBLISHED createdAt: 2023-05-16T16:47:19.803Z -updatedAt: 2023-05-18T18:03:54.502Z -publishedAt: 2023-05-18T18:03:54.502Z +updatedAt: 2023-06-19T12:30:03.552Z +publishedAt: 2023-06-19T12:30:03.552Z firstPublishedAt: 2023-05-16T16:47:20.416Z contentType: knownIssue productTeam: Connections @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Connections slug: via-integration-no-envia-la-descripcion-en-la-tarjeta locale: es -kiStatus: Backlog +kiStatus: Fixed internalReference: 826488 --- diff --git a/docs/known-issues/es/video-attribute-is-not-being-sent-from-seller-to-marketplace.md b/docs/known-issues/es/video-attribute-is-not-being-sent-from-seller-to-marketplace.md index 720cfa237..de7a5acdc 100644 --- a/docs/known-issues/es/video-attribute-is-not-being-sent-from-seller-to-marketplace.md +++ b/docs/known-issues/es/video-attribute-is-not-being-sent-from-seller-to-marketplace.md @@ -3,8 +3,8 @@ title: 'El atributo de vídeo no se envía del vendedor al mercado' id: 6JfHpP6F8TGmJofoKc99ON status: PUBLISHED createdAt: 2022-02-07T20:07:23.358Z -updatedAt: 2023-05-09T19:03:49.838Z -publishedAt: 2023-05-09T19:03:49.838Z +updatedAt: 2024-02-16T20:23:28.657Z +publishedAt: 2024-02-16T20:23:28.657Z firstPublishedAt: 2022-02-07T20:07:23.814Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: el-atributo-de-video-no-se-envia-del-vendedor-al-mercado locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 519412 --- diff --git a/docs/known-issues/es/video-component-doesnt-work-properly-on-ios-devices.md b/docs/known-issues/es/video-component-doesnt-work-properly-on-ios-devices.md index 341ebeac5..0b60b19c0 100644 --- a/docs/known-issues/es/video-component-doesnt-work-properly-on-ios-devices.md +++ b/docs/known-issues/es/video-component-doesnt-work-properly-on-ios-devices.md @@ -3,8 +3,8 @@ title: 'El componente de vídeo no funciona correctamente en los dispositivos iO id: 2bRQkTdRk2OJQMw5CKVieW status: PUBLISHED createdAt: 2022-07-01T17:21:47.912Z -updatedAt: 2022-11-25T22:13:54.314Z -publishedAt: 2022-11-25T22:13:54.314Z +updatedAt: 2024-02-16T20:25:23.862Z +publishedAt: 2024-02-16T20:25:23.862Z firstPublishedAt: 2022-07-01T17:21:48.826Z contentType: knownIssue productTeam: Store Framework @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Store Framework slug: el-componente-de-video-no-funciona-correctamente-en-los-dispositivos-ios locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 609462 --- diff --git a/docs/known-issues/es/viewcart-event-is-only-received-on-the-datalayer-every-other-time.md b/docs/known-issues/es/viewcart-event-is-only-received-on-the-datalayer-every-other-time.md new file mode 100644 index 000000000..bc9528d4e --- /dev/null +++ b/docs/known-issues/es/viewcart-event-is-only-received-on-the-datalayer-every-other-time.md @@ -0,0 +1,48 @@ +--- +title: 'el evento view_cart sólo se recibe en el dataLayer cada dos por tres' +id: 73fimN0XczGQch20BhGAOo +status: PUBLISHED +createdAt: 2024-06-12T12:58:59.438Z +updatedAt: 2024-06-12T12:59:00.499Z +publishedAt: 2024-06-12T12:59:00.499Z +firstPublishedAt: 2024-06-12T12:59:00.499Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: el-evento-viewcart-solo-se-recibe-en-el-datalayer-cada-dos-por-tres +locale: es +kiStatus: Backlog +internalReference: 1048306 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +El evento view_cart sólo se recibe en el dataLayer cada dos por tres. + + +## + +## Simulación + + +Intenta abrir el minicart por primera vez, esta vez se recibirá el evento +Al intentar abrir por segunda vez el evento no se recibirá +A la tercera vez, el evento se recibirá de nuevo y así sucesivamente + + + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/es/viewcart-event-is-triggered-twice-when-we-change-product-quantity-in-minicart.md b/docs/known-issues/es/viewcart-event-is-triggered-twice-when-we-change-product-quantity-in-minicart.md new file mode 100644 index 000000000..2f2fade43 --- /dev/null +++ b/docs/known-issues/es/viewcart-event-is-triggered-twice-when-we-change-product-quantity-in-minicart.md @@ -0,0 +1,49 @@ +--- +title: 'El evento view_cart se dispara dos veces cuando cambiamos la cantidad de productos en el minicart' +id: 3NlB10z0ulKu7sySxPgkmp +status: PUBLISHED +createdAt: 2024-05-28T20:13:35.657Z +updatedAt: 2024-05-28T20:13:36.602Z +publishedAt: 2024-05-28T20:13:36.602Z +firstPublishedAt: 2024-05-28T20:13:36.602Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: el-evento-viewcart-se-dispara-dos-veces-cuando-cambiamos-la-cantidad-de-productos-en-el-minicart +locale: es +kiStatus: Backlog +internalReference: 1040772 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Cuando cambiamos la cantidad de un producto en el minicart el evento view_cart se dispara dos veces + + +## + +## Simulación + + + +- Añadir un producto a la mini-tienda; +- Abrir el minicarro; +- Cambiar la cantidad del producto en el minicart; +- Comprueba tu dataLayer, el evento view_cart se dispara dos veces + + + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/es/visited-product-feature-does-not-work-properly.md b/docs/known-issues/es/visited-product-feature-does-not-work-properly.md index 56df2e55c..4270ddd83 100644 --- a/docs/known-issues/es/visited-product-feature-does-not-work-properly.md +++ b/docs/known-issues/es/visited-product-feature-does-not-work-properly.md @@ -3,8 +3,8 @@ title: ' La función "Producto visitado" no funciona correctamente' id: 5AiCVwLkGToEgtLkZVPe5i status: PUBLISHED createdAt: 2022-11-25T18:45:15.389Z -updatedAt: 2022-11-30T19:05:56.190Z -publishedAt: 2022-11-30T19:05:56.190Z +updatedAt: 2024-02-16T20:27:41.835Z +publishedAt: 2024-02-16T20:27:41.835Z firstPublishedAt: 2022-11-25T18:45:15.854Z contentType: knownIssue productTeam: Analytics @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Analytics slug: la-funcion-producto-visitado-no-funciona-correctamente locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 701169 --- diff --git a/docs/known-issues/es/visual-merchandising-rules-do-not-work-when-multiple-search-terms-are-provided.md b/docs/known-issues/es/visual-merchandising-rules-do-not-work-when-multiple-search-terms-are-provided.md new file mode 100644 index 000000000..84db0ec1a --- /dev/null +++ b/docs/known-issues/es/visual-merchandising-rules-do-not-work-when-multiple-search-terms-are-provided.md @@ -0,0 +1,54 @@ +--- +title: 'Las reglas de merchandising visual no funcionan cuando se proporcionan varios términos de búsqueda' +id: 6FkfnnvFiYXYqPgMrpDgM1 +status: PUBLISHED +createdAt: 2024-06-20T21:41:14.250Z +updatedAt: 2024-06-20T21:41:15.088Z +publishedAt: 2024-06-20T21:41:15.088Z +firstPublishedAt: 2024-06-20T21:41:15.088Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: las-reglas-de-merchandising-visual-no-funcionan-cuando-se-proporcionan-varios-terminos-de-busqueda +locale: es +kiStatus: Backlog +internalReference: 1053623 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Aunque es posible proporcionar varios términos de búsqueda al crear una regla de merchandising visual para la Búsqueda Inteligente, no se pueden utilizar. La regla se considerará inválida y no se aplicará. + +Diferentes términos de búsqueda pueden devolver productos completamente diferentes en un resultado de búsqueda en un orden diferente, lo que es incompatible con la acción de fijar (_promover_) u ocultar (_eliminar_) algunos productos que ofrece una regla visual. + +Al tratarse de una acción no válida, no se espera que se proporcione esta condición y se eliminará de la interfaz. + + +## + +## Simulación + + + +- Crear una regla de merchandising visual +- Aplicar varios términos de búsqueda como condición para la regla +- Seleccione algunos productos para fijar y/u ocultar +- Busque uno de estos términos de búsqueda y observe que los resultados no tendrán la regla aplicada +- También es posible observar lo mismo a través de la función de búsqueda explicada del administrador, que resaltará que no se han aplicado reglas a la búsqueda. + + + +## Workaround + + +Este objetivo se consigue a través de reglas manuales de merchandising. La acción de fijar y ocultar productos es directamente compatible con las acciones de promover y eliminar para una regla manual. + + + + diff --git a/docs/known-issues/es/vtex-admin-and-the-storefront-might-experience-some-trouble-on-firefox-89-0.md b/docs/known-issues/es/vtex-admin-and-the-storefront-might-experience-some-trouble-on-firefox-89-0.md index 33209d0ae..fe299ccf3 100644 --- a/docs/known-issues/es/vtex-admin-and-the-storefront-might-experience-some-trouble-on-firefox-89-0.md +++ b/docs/known-issues/es/vtex-admin-and-the-storefront-might-experience-some-trouble-on-firefox-89-0.md @@ -41,5 +41,5 @@ No se preocupe: desactivar esta opción no significa que su tienda estará despr Si después de estos pasos su Admin VTEX o tienda aún no se carga, le sugerimos que intente acceder con otro navegador.
-![Firefox bug ES](https://images.ctfassets.net/alneenqid6w5/4EZo0FaHBx1DfbSrGVpbku/5d89ca13799da3ada490e383f0913573/Firefox_bug_ES.jpg) +![Firefox bug ES](//images.ctfassets.net/alneenqid6w5/4EZo0FaHBx1DfbSrGVpbku/5d89ca13799da3ada490e383f0913573/Firefox_bug_ES.jpg) diff --git a/docs/known-issues/es/vtexcmc-productgifts-does-not-work-before-acessing-checkout.md b/docs/known-issues/es/vtexcmc-productgifts-does-not-work-before-acessing-checkout.md new file mode 100644 index 000000000..773ebaa35 --- /dev/null +++ b/docs/known-issues/es/vtexcmc-productgifts-does-not-work-before-acessing-checkout.md @@ -0,0 +1,46 @@ +--- +title: ' no funciona antes de acceder a la caja' +id: 3blfXfhPvY2cNEzBYGEmAo +status: PUBLISHED +createdAt: 2024-05-08T17:11:51.770Z +updatedAt: 2024-05-08T17:11:52.715Z +publishedAt: 2024-05-08T17:11:52.715Z +firstPublishedAt: 2024-05-08T17:11:52.715Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: vtexcmc-regalosproducto-no-funciona-antes-de-acceder-a-la-caja +locale: es +kiStatus: Backlog +internalReference: 1029719 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + + +## Simulación + + +1 - Crear una página de producto utilizando el controlador . +2 - Cree una promoción Compre uno, llévese otro para dirigir los regalos relacionados. +3 - Cargue la página de producto, no se renderizará ningún regalo. +4 - Vaya a la página de pago y los regalos se cargarán. +5 - Vuelva a la página del producto y los regalos se cargarán en la página del producto. + + + +## Workaround + + +Utilice otros controladores de venta cruzada para personalizar y mostrar artículos como regalos, como similares, sugerencias y accesorios + + + + + diff --git a/docs/known-issues/es/we-have-a-problem-validating-the-clientid-field-of-the-giftcard-on-admin.md b/docs/known-issues/es/we-have-a-problem-validating-the-clientid-field-of-the-giftcard-on-admin.md index c1885e40a..ffe5f1213 100644 --- a/docs/known-issues/es/we-have-a-problem-validating-the-clientid-field-of-the-giftcard-on-admin.md +++ b/docs/known-issues/es/we-have-a-problem-validating-the-clientid-field-of-the-giftcard-on-admin.md @@ -3,8 +3,8 @@ title: 'Tenemos un problema al validar el campo ClientId de la Giftcard en admin id: 4S7CziQfj5P2NLAgUKnJnP status: PUBLISHED createdAt: 2022-03-28T00:29:38.482Z -updatedAt: 2022-11-25T22:07:33.502Z -publishedAt: 2022-11-25T22:07:33.502Z +updatedAt: 2024-02-16T20:24:40.988Z +publishedAt: 2024-02-16T20:24:40.988Z firstPublishedAt: 2022-03-28T00:29:39.028Z contentType: knownIssue productTeam: Payments @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Payments slug: tenemos-un-problema-al-validar-el-campo-clientid-de-la-giftcard-en-admin locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 454388 --- diff --git a/docs/known-issues/es/webanalytics-viewpart-shows-success-even-when-it-isnt-working.md b/docs/known-issues/es/webanalytics-viewpart-shows-success-even-when-it-isnt-working.md index d4642fb12..6c29810a9 100644 --- a/docs/known-issues/es/webanalytics-viewpart-shows-success-even-when-it-isnt-working.md +++ b/docs/known-issues/es/webanalytics-viewpart-shows-success-even-when-it-isnt-working.md @@ -3,8 +3,8 @@ title: 'Webanalytics Viewpart Muestra el éxito incluso cuando no está funciona id: 73oMf2Wxkgw1feWUvntX6s status: PUBLISHED createdAt: 2023-03-09T18:20:47.358Z -updatedAt: 2023-03-09T18:20:52.456Z -publishedAt: 2023-03-09T18:20:52.456Z +updatedAt: 2024-07-01T18:48:55.053Z +publishedAt: 2024-07-01T18:48:55.053Z firstPublishedAt: 2023-03-09T18:20:48.023Z contentType: knownIssue productTeam: Portal @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Portal slug: webanalytics-viewpart-muestra-el-exito-incluso-cuando-no-esta-funcionando locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 768059 --- diff --git a/docs/known-issues/es/webops-app-is-not-fully-integrated-with-headless-cms.md b/docs/known-issues/es/webops-app-is-not-fully-integrated-with-headless-cms.md new file mode 100644 index 000000000..11670a471 --- /dev/null +++ b/docs/known-issues/es/webops-app-is-not-fully-integrated-with-headless-cms.md @@ -0,0 +1,41 @@ +--- +title: 'La aplicación Webops no está totalmente integrada con Headless CMS' +id: 577fIocKB9BYYCOkN9dZfW +status: PUBLISHED +createdAt: 2024-06-12T19:42:12.627Z +updatedAt: 2024-06-27T17:35:21.924Z +publishedAt: 2024-06-27T17:35:21.924Z +firstPublishedAt: 2024-06-12T19:42:13.699Z +contentType: knownIssue +productTeam: FastStore +author: 2mXZkbi0oi061KicTExNjo +tag: FastStore +slug: la-aplicacion-webops-no-esta-totalmente-integrada-con-headless-cms +locale: es +kiStatus: Backlog +internalReference: 1048810 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + + +## Simulación + + +Intenta hacer una actualización en el CMS headless usando la app webops, esto fallará y no habrá un commit en el repositorio + + + +## Workaround + + +La solución es crear manualmente un commit en el repositorio Git de su tienda para activar la compilación de la tienda y aplicar los cambios realizados en el Headless CMS. + + + + diff --git a/docs/known-issues/es/when-a-component-of-the-kit-look-is-out-of-stock-the-kit-is-shown-as-sold-out-on-searching.md b/docs/known-issues/es/when-a-component-of-the-kit-look-is-out-of-stock-the-kit-is-shown-as-sold-out-on-searching.md index eefa3b946..1b666be38 100644 --- a/docs/known-issues/es/when-a-component-of-the-kit-look-is-out-of-stock-the-kit-is-shown-as-sold-out-on-searching.md +++ b/docs/known-issues/es/when-a-component-of-the-kit-look-is-out-of-stock-the-kit-is-shown-as-sold-out-on-searching.md @@ -1,36 +1,38 @@ --- -title: 'When a component of the kit look is out of stock, the kit is shown as sold out on searching' -id: 56QpnBz2ayEAe00L9ojSI0 -status: DRAFT -createdAt: 2022-01-21T18:06:21.645Z -updatedAt: 2022-03-16T16:22:00.845Z -publishedAt: -firstPublishedAt: +title: 'Cuando un componente de kit look no tiene stock, el kit aparece agotado en la búsqueda' +id: 5PRtTKk1HyGkKciOussWEI +status: PUBLISHED +createdAt: 2017-03-29T23:44:56.615Z +updatedAt: 2022-12-22T20:43:08.857Z +publishedAt: 2022-12-22T20:43:08.857Z +firstPublishedAt: 2017-03-29T23:46:36.720Z contentType: knownIssue -productTeam: Portal +productTeam: Marketing & Merchandising author: 2mXZkbi0oi061KicTExNjo -tag: Portal -slug: when-a-component-of-the-kit-look-is-out-of-stock-the-kit-is-shown-as-sold-out-on-searching +tag: Catalog +slug: cuando-un-componente-de-kit-look-no-tiene-stock-el-kit-aparece-agotado-en-la-busqueda locale: es kiStatus: Backlog -internalReference: 342720 +internalReference: --- ## Sumario -
-

Este contenido sólo está disponible en Inglês.

-
+Cuando un componente de un kit look se queda sin stock, todo el kit se exhibe como agotado en la búsqueda. ## Simulación -
-

Este contenido sólo está disponible en Inglês.

-
+ + +Kit Look: `https://lojateste.vtexcommercebeta.com.br/admin/site/ProdutoForm.aspx?id=2000205` + +Componente no disponible: `https://lojateste.vtexcommercebeta.com.br/admin/site/SkuForm.aspx?IdSku=2000362` + +Exhibición correcta en la página de producto: `https://lojateste.vtexcommercebeta.com.br/admin/site/SkuForm.aspx?IdSku=2000362` + +Exhibición incorrecta en la búsqueda: `https://lojateste.vtexcommercebeta.com.br/kits` ## Workaround -
-

Este contenido sólo está disponible en Inglês.

-
+Solo utiliza el Kit Look si es posible asegurar que todos los componentes poseen stock. diff --git a/docs/known-issues/es/when-accessing-my-orders-the-name-that-appears-is-the-name-of-the-productname-without-the-sku-name-information.md b/docs/known-issues/es/when-accessing-my-orders-the-name-that-appears-is-the-name-of-the-productname-without-the-sku-name-information.md new file mode 100644 index 000000000..d8d05d707 --- /dev/null +++ b/docs/known-issues/es/when-accessing-my-orders-the-name-that-appears-is-the-name-of-the-productname-without-the-sku-name-information.md @@ -0,0 +1,47 @@ +--- +title: 'Al acceder a mis pedidos, el nombre que aparece es el nombre del ProductName sin la información del SKU Name.' +id: 1PTEStTC2MDQwZpE0myF44 +status: PUBLISHED +createdAt: 2024-03-08T13:16:01.672Z +updatedAt: 2024-03-08T13:16:02.950Z +publishedAt: 2024-03-08T13:16:02.950Z +firstPublishedAt: 2024-03-08T13:16:02.950Z +contentType: knownIssue +productTeam: Order Management +author: 2mXZkbi0oi061KicTExNjo +tag: Order Management +slug: al-acceder-a-mis-pedidos-el-nombre-que-aparece-es-el-nombre-del-productname-sin-la-informacion-del-sku-name +locale: es +kiStatus: No Fix +internalReference: 694809 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Al acceder a "mis pedidos", el nombre que aparece es el nombre del "ProductName" sin la información del "SKU Name", sólo en la interfaz IO. + + + +## + +## Simulación + + +Al acceder a "mis pedidos", verá que el nombre del producto está compuesto únicamente por el "ProductName" sin la información del "SKU Name". + + + +## Workaround + + +No tenemos ninguna solución por el momento. + + + + + diff --git a/docs/known-issues/es/when-adding-a-sku-through-our-change-order-functionality-the-product-name-is-not-displayed-in-the-order-and-email-notification.md b/docs/known-issues/es/when-adding-a-sku-through-our-change-order-functionality-the-product-name-is-not-displayed-in-the-order-and-email-notification.md index dc6cc67a0..6cb16b78f 100644 --- a/docs/known-issues/es/when-adding-a-sku-through-our-change-order-functionality-the-product-name-is-not-displayed-in-the-order-and-email-notification.md +++ b/docs/known-issues/es/when-adding-a-sku-through-our-change-order-functionality-the-product-name-is-not-displayed-in-the-order-and-email-notification.md @@ -3,8 +3,8 @@ title: 'Al añadir una SKU a través de nuestra funcionalidad "Cambiar pedido", id: 35Q3KoOSsUr9n9XEDIk7nk status: PUBLISHED createdAt: 2022-04-07T14:53:35.829Z -updatedAt: 2022-11-25T22:02:48.606Z -publishedAt: 2022-11-25T22:02:48.606Z +updatedAt: 2024-02-16T20:24:27.100Z +publishedAt: 2024-02-16T20:24:27.100Z firstPublishedAt: 2022-04-07T14:53:36.256Z contentType: knownIssue productTeam: Order Management @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Order Management slug: al-anadir-una-sku-a-traves-de-nuestra-funcionalidad-cambiar-pedido-el-nombre-del-producto-no-se-muestra-en-el-pedido-ni-en-la-notificacion-por-correo-electronico locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 557978 --- diff --git a/docs/known-issues/es/when-disabling-native-service-worker-its-not-possible-to-use-a-custom-one.md b/docs/known-issues/es/when-disabling-native-service-worker-its-not-possible-to-use-a-custom-one.md index 486fdd2ed..b24b57096 100644 --- a/docs/known-issues/es/when-disabling-native-service-worker-its-not-possible-to-use-a-custom-one.md +++ b/docs/known-issues/es/when-disabling-native-service-worker-its-not-possible-to-use-a-custom-one.md @@ -3,8 +3,8 @@ title: 'Cuando se desactiva el service worker nativo no es posible utilizar uno id: 1GpzVam1nuGbrKR4Izx6D9 status: PUBLISHED createdAt: 2023-03-14T18:20:55.443Z -updatedAt: 2023-03-14T18:20:55.953Z -publishedAt: 2023-03-14T18:20:55.953Z +updatedAt: 2024-02-02T21:00:43.540Z +publishedAt: 2024-02-02T21:00:43.540Z firstPublishedAt: 2023-03-14T18:20:55.953Z contentType: knownIssue productTeam: Store Framework diff --git a/docs/known-issues/es/when-loading-the-catalog-maping-page-on-admin-the-initial-message-is-not-translated.md b/docs/known-issues/es/when-loading-the-catalog-maping-page-on-admin-the-initial-message-is-not-translated.md index 463739d71..bbea01c51 100644 --- a/docs/known-issues/es/when-loading-the-catalog-maping-page-on-admin-the-initial-message-is-not-translated.md +++ b/docs/known-issues/es/when-loading-the-catalog-maping-page-on-admin-the-initial-message-is-not-translated.md @@ -3,8 +3,8 @@ title: 'Al cargar la página "Catalog Maping" en admin no se traduce el mensaje id: 4WszmRZ5jpeSDNTEuFIdwF status: PUBLISHED createdAt: 2022-12-15T12:32:17.741Z -updatedAt: 2022-12-15T12:32:18.420Z -publishedAt: 2022-12-15T12:32:18.420Z +updatedAt: 2024-02-16T20:23:22.033Z +publishedAt: 2024-02-16T20:23:22.033Z firstPublishedAt: 2022-12-15T12:32:18.420Z contentType: knownIssue productTeam: Marketplace @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Marketplace slug: al-cargar-la-pagina-catalog-maping-en-admin-no-se-traduce-el-mensaje-inicial locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 717066 --- diff --git a/docs/known-issues/es/when-settleid-is-sent-as-null-and-code-as-refundmanually-our-gateway-performs-a-double-refund.md b/docs/known-issues/es/when-settleid-is-sent-as-null-and-code-as-refundmanually-our-gateway-performs-a-double-refund.md index 05cd97149..3674fd1e2 100644 --- a/docs/known-issues/es/when-settleid-is-sent-as-null-and-code-as-refundmanually-our-gateway-performs-a-double-refund.md +++ b/docs/known-issues/es/when-settleid-is-sent-as-null-and-code-as-refundmanually-our-gateway-performs-a-double-refund.md @@ -3,8 +3,8 @@ title: 'Cuando settleId se envía como null y el código como "refund-manually" id: 2PdRRjHDODY2Tk0VItO4Fo status: PUBLISHED createdAt: 2022-07-11T17:37:43.961Z -updatedAt: 2022-11-25T22:04:38.681Z -publishedAt: 2022-11-25T22:04:38.681Z +updatedAt: 2024-02-16T20:28:17.704Z +publishedAt: 2024-02-16T20:28:17.704Z firstPublishedAt: 2022-07-11T17:37:44.954Z contentType: knownIssue productTeam: Payments @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Payments slug: cuando-settleid-se-envia-como-null-y-el-codigo-como-refundmanually-nuestra-pasarela-realiza-un-doble-reembolso locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 615050 --- diff --git a/docs/known-issues/es/when-shippingestimate-is-0-the-deliveryslainminutes-calculation-returns-null.md b/docs/known-issues/es/when-shippingestimate-is-0-the-deliveryslainminutes-calculation-returns-null.md index a357820ba..775d2ceee 100644 --- a/docs/known-issues/es/when-shippingestimate-is-0-the-deliveryslainminutes-calculation-returns-null.md +++ b/docs/known-issues/es/when-shippingestimate-is-0-the-deliveryslainminutes-calculation-returns-null.md @@ -3,8 +3,8 @@ title: 'Cuando shippingEstimate es = 0, el cálculo de deliverySlaInMinutes devu id: UGk2WYb3w3ZWH4pL07TNg status: PUBLISHED createdAt: 2022-02-01T13:04:45.737Z -updatedAt: 2022-11-25T21:51:01.802Z -publishedAt: 2022-11-25T21:51:01.802Z +updatedAt: 2024-02-16T20:24:38.902Z +publishedAt: 2024-02-16T20:24:38.902Z firstPublishedAt: 2022-02-01T13:04:46.164Z contentType: knownIssue productTeam: Checkout @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Checkout slug: cuando-shippingestimate-es-0-el-calculo-de-deliveryslainminutes-devuelve-null locale: es -kiStatus: Backlog +kiStatus: No Fix internalReference: 514835 --- diff --git a/docs/known-issues/es/when-using-horizontal-filters-after-choosing-three-of-them-the-filters-options-doesnt-colapse-anymore.md b/docs/known-issues/es/when-using-horizontal-filters-after-choosing-three-of-them-the-filters-options-doesnt-colapse-anymore.md new file mode 100644 index 000000000..dcb20847b --- /dev/null +++ b/docs/known-issues/es/when-using-horizontal-filters-after-choosing-three-of-them-the-filters-options-doesnt-colapse-anymore.md @@ -0,0 +1,49 @@ +--- +title: 'Al usar filtros horizontales, después de elegir tres de ellos, las opciones del filtro ya no se colapsan.' +id: 7xPLXjZMqwxQmWwJsd63eC +status: PUBLISHED +createdAt: 2023-07-11T12:30:50.198Z +updatedAt: 2024-02-16T19:16:06.662Z +publishedAt: 2024-02-16T19:16:06.662Z +firstPublishedAt: 2023-07-11T12:30:50.962Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: al-usar-filtros-horizontales-despues-de-elegir-tres-de-ellos-las-opciones-del-filtro-ya-no-se-colapsan +locale: es +kiStatus: Backlog +internalReference: 859382 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Cuando la tienda está utilizando los filtros en la opción horizontal cada vez que haga clic en un filtro de sus opciones se derrumbará. Pero, cuando se hace clic en un filtro por tercera vez el filtro no se derrumbará más. Se bloqueará. + + +## + +## Simulación + + + +- Encuentra una tienda utilizando la opción de filtro horizontal +- Elige tres filtros diferentes +- En el tercero, se bloqueará + + + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/es/wrong-spotprice-for-items-with-unitmultiplier-greater-than-1-in-intelligent-search-apis.md b/docs/known-issues/es/wrong-spotprice-for-items-with-unitmultiplier-greater-than-1-in-intelligent-search-apis.md new file mode 100644 index 000000000..e2e6f1309 --- /dev/null +++ b/docs/known-issues/es/wrong-spotprice-for-items-with-unitmultiplier-greater-than-1-in-intelligent-search-apis.md @@ -0,0 +1,41 @@ +--- +title: 'Precio al contado incorrecto para artículos con UnitMultiplier superior a 1 en API de búsqueda inteligente' +id: 50Ufh8uqYt76Ddxrz0Id99 +status: PUBLISHED +createdAt: 2023-11-11T00:26:08.800Z +updatedAt: 2023-11-11T00:26:09.509Z +publishedAt: 2023-11-11T00:26:09.509Z +firstPublishedAt: 2023-11-11T00:26:09.509Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: precio-al-contado-incorrecto-para-articulos-con-unitmultiplier-superior-a-1-en-api-de-busqueda-inteligente +locale: es +kiStatus: Backlog +internalReference: 934687 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + + +## Simulación + + +En la API REST o GraphQL de Intelligent Search, compruebe la propiedad para los elementos en este escenario específico. + + + +## Workaround + + +El valor correcto para `spotPrice` se puede recuperar del array `Installments` dentro del mismo objeto `commertialOffer`. + + + + diff --git a/docs/known-issues/es/wrong-translation-for-different-fields-under-the-same-original-value.md b/docs/known-issues/es/wrong-translation-for-different-fields-under-the-same-original-value.md new file mode 100644 index 000000000..6819d7bc3 --- /dev/null +++ b/docs/known-issues/es/wrong-translation-for-different-fields-under-the-same-original-value.md @@ -0,0 +1,55 @@ +--- +title: 'Traducción errónea para diferentes campos bajo el mismo valor original' +id: 5amLWqGy7TPh7tk4KnLTmW +status: PUBLISHED +createdAt: 2024-02-16T00:05:00.562Z +updatedAt: 2024-02-16T00:05:01.618Z +publishedAt: 2024-02-16T00:05:01.618Z +firstPublishedAt: 2024-02-16T00:05:01.618Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: traduccion-erronea-para-diferentes-campos-bajo-el-mismo-valor-original +locale: es +kiStatus: Backlog +internalReference: 982848 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +La Búsqueda Inteligente puede utilizar una traducción errónea para un campo cuyo valor en el idioma primario es el mismo entre diferentes campos. + + +## + +## Simulación + + +Considerando dos campos (categoría y especificación) de un producto en una tienda con "nl-BE" como idioma por defecto y "fr-BE" como idioma adicional con los siguientes valores: + +- categoría + - nl-BE = medio + - fr-BE = medio +- especificación + - nl-BE = medio + - fr-BE = medio + +En caso de discordancia, la traducción "fr-BE" para el campo de especificación puede indexarse erróneamente como "moyens" en lugar de "midi". + + + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/es/wrong-value-for-pricedefinition-in-the-chain-order-for-a-multilevel-marketplace.md b/docs/known-issues/es/wrong-value-for-pricedefinition-in-the-chain-order-for-a-multilevel-marketplace.md new file mode 100644 index 000000000..53e024b89 --- /dev/null +++ b/docs/known-issues/es/wrong-value-for-pricedefinition-in-the-chain-order-for-a-multilevel-marketplace.md @@ -0,0 +1,46 @@ +--- +title: 'Valor incorrecto para el precioDefinición en el orden de la cadena para un mercado multinivel' +id: 75qEjhgv1tTQNho0MArnJo +status: PUBLISHED +createdAt: 2023-11-27T13:50:18.505Z +updatedAt: 2023-11-27T13:51:42.434Z +publishedAt: 2023-11-27T13:51:42.434Z +firstPublishedAt: 2023-11-27T13:51:42.434Z +contentType: knownIssue +productTeam: Order Management +author: 2mXZkbi0oi061KicTExNjo +tag: Order Management +slug: valor-incorrecto-para-el-preciodefinicion-en-el-orden-de-la-cadena-para-un-mercado-multinivel +locale: es +kiStatus: Backlog +internalReference: 663203 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +La propiedad "priceDefinition" para órdenes en el nivel "cadena" en un mercado multinivel no está siguiendo el "sellingPrice" como se esperaba. En su lugar, está siguiendo la propiedad "precio". + + +## + +## Simulación + + +Crear un pedido con un descuento aplicado desde la capa de marketplace (nivel 1), en relación con la capa de vendedor (cadena, nivel 2), en una relación multinivel. La capa de cumplimiento (nivel 3) presentará los valores correctamente, pero la "cadena" no. + + + +## Workaround + + +Evite utilizar la propiedad "priceDefinition" en este tipo de pedidos y haga los cálculos utilizando las propiedades price, quantity, unitMultiplier, y priceTag - para evitar problemas con el "sellingPrice", que no es un valor preciso. + + + + + diff --git a/docs/known-issues/es/xml-currency-symbol-in-the-installment.md b/docs/known-issues/es/xml-currency-symbol-in-the-installment.md index d25f98863..02fea633e 100644 --- a/docs/known-issues/es/xml-currency-symbol-in-the-installment.md +++ b/docs/known-issues/es/xml-currency-symbol-in-the-installment.md @@ -1,10 +1,10 @@ --- title: 'XML - Simbolo de moneda en campo "Parcelamento"' id: 4s7hBA1MAUgeEC2Q4K8gKM -status: PUBLISHED +status: DRAFT createdAt: 2017-06-26T15:22:31.980Z -updatedAt: 2022-12-22T20:48:49.927Z -publishedAt: 2022-12-22T20:48:49.927Z +updatedAt: 2024-02-02T20:08:19.240Z +publishedAt: firstPublishedAt: 2017-06-26T23:18:58.653Z contentType: knownIssue productTeam: Marketing & Merchandising @@ -22,7 +22,8 @@ Al configurar una moneda en un XML, la misma se aplica a todos los campos, excep El campo **Parcelamento** siempre muestra la moneda "R$", independientemente de que la moneda configurada sea diferente. -![Parcelamento](//files.slack.com/files-pri/T02BCPD0X-F5WHSHM5E/image.png) +![Parcelamento](https://github.com/vtexdocs/devportal/assets/77292838/7a6323e9-da76-4645-a13a-fcd1202efe52) + ## Simulación diff --git a/docs/known-issues/es/xml-global-category-field-showing-the-information-defined-on-category-global-level.md b/docs/known-issues/es/xml-global-category-field-showing-the-information-defined-on-category-global-level.md new file mode 100644 index 000000000..7cb456da6 --- /dev/null +++ b/docs/known-issues/es/xml-global-category-field-showing-the-information-defined-on-category-global-level.md @@ -0,0 +1,44 @@ +--- +title: 'Campo de categoría global XML que muestra la información definida en el nivel global de categoría.' +id: 508Gdn8StafQKOa2Wyfr8u +status: PUBLISHED +createdAt: 2022-01-21T17:38:16.365Z +updatedAt: 2024-02-16T20:30:04.149Z +publishedAt: 2024-02-16T20:30:04.149Z +firstPublishedAt: 2024-01-23T15:32:13.423Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: campo-de-categoria-global-xml-que-muestra-la-informacion-definida-en-el-nivel-global-de-categoria +locale: es +kiStatus: No Fix +internalReference: 282231 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +En los archivos XML, el campo para la categoría global está entregando la información de la categoría global definida en el nivel de categoría y no en el nivel de producto (el nivel de producto debe ser priorizado). + + +## + +## Simulación + + +- Utilice un producto con una categoría global definida en el producto, y una categoría global diferente definida en el nivel de categoría; +- Cree un archivo XML y utilice la Categoría Global archivada; +- Compruebe el producto en el XML que muestra la categoría global definida en la categoría. + + + +## Workaround + + +No hay solución. + diff --git a/docs/known-issues/es/xml-installment-currency-does-not-apply.md b/docs/known-issues/es/xml-installment-currency-does-not-apply.md new file mode 100644 index 000000000..c5a61850a --- /dev/null +++ b/docs/known-issues/es/xml-installment-currency-does-not-apply.md @@ -0,0 +1,49 @@ +--- +title: 'XML - No se aplica la moneda a plazos' +id: 7kPbxbGnpqeqU8XCD576hZ +status: PUBLISHED +createdAt: 2024-02-02T19:16:59.053Z +updatedAt: 2024-07-01T18:49:23.913Z +publishedAt: 2024-07-01T18:49:23.913Z +firstPublishedAt: 2024-02-02T19:16:59.992Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: xml-no-se-aplica-la-moneda-a-plazos +locale: es +kiStatus: No Fix +internalReference: 976295 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Cuando se configura una moneda en un XML, se aplica a todos los campos excepto al campo "Cuota". + +El campo "Cuota" siempre muestra la moneda como "R$", independientemente de la moneda configurada. + + + +## Simulación + + + +1. Cree/Actualice un XML con una moneda diferente a "R$" y habilite el campo Cuota. +2. 2. Compruebe que todos los campos de precio en el XML devuelven correctamente la moneda, excepto la cuota. + + + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/es/xml-price-related-tags-do-not-load-contents-for-unavailable-items.md b/docs/known-issues/es/xml-price-related-tags-do-not-load-contents-for-unavailable-items.md new file mode 100644 index 000000000..6465cecaa --- /dev/null +++ b/docs/known-issues/es/xml-price-related-tags-do-not-load-contents-for-unavailable-items.md @@ -0,0 +1,52 @@ +--- +title: 'Las etiquetas XML relacionadas no cargan el contenido de los artículos no disponibles' +id: 7u2WDGV9FJl4fXwfOhRx8N +status: PUBLISHED +createdAt: 2024-01-31T19:11:20.119Z +updatedAt: 2024-01-31T19:11:20.846Z +publishedAt: 2024-01-31T19:11:20.846Z +firstPublishedAt: 2024-01-31T19:11:20.846Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: las-etiquetas-xml-precio-relacionadas-no-cargan-el-contenido-de-los-articulos-no-disponibles +locale: es +kiStatus: Backlog +internalReference: 974722 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +La integración XML carga cualquier etiqueta relacionada con el precio, como minPrice, maxPrice, currentPrice, se cargan como una etiqueta de valor nulo () cuando el artículo no está disponible y también se establece para mostrar si no está disponible. + + +## + +## Simulación + + +1 - Configure un SKU no disponible en su tienda para "mostrar aunque no esté disponible". +2 - para una integración XML válida config https://myaccountname.myvtex.com/admin/Site/XmlForm.aspx, configure la etiqueta "Disponibilidad" y cualquier etiqueta de disponibilidad para mostrar. +3 - Utilice una solicitud GET o cargue la URL XML creada en su navegador. + +El resultado será un artículo no disponible, aún mostrándose en el XML, pero sin ninguna etiqueta de precio: + + ![](https://vtexhelp.zendesk.com/attachments/token/1CzUarsM3O05aG9z5otDZZ1Yg/?name=image.png) + + + +## Workaround + +** +No existe ninguna solución. La única opción para no integrar artículos sin precio es desactivar la opción "showIfNotAvailable". + + + + + diff --git a/docs/known-issues/es/xmls-product-name-flag-not-working-properly.md b/docs/known-issues/es/xmls-product-name-flag-not-working-properly.md new file mode 100644 index 000000000..7c8f4971a --- /dev/null +++ b/docs/known-issues/es/xmls-product-name-flag-not-working-properly.md @@ -0,0 +1,49 @@ +--- +title: 'El indicador "Nombre del producto" de XML no funciona correctamente' +id: 6YDbpRns3LCN02bVKM8aaf +status: PUBLISHED +createdAt: 2023-10-26T11:35:14.500Z +updatedAt: 2023-10-26T11:35:15.285Z +publishedAt: 2023-10-26T11:35:15.285Z +firstPublishedAt: 2023-10-26T11:35:15.285Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: el-indicador-nombre-del-producto-de-xml-no-funciona-correctamente +locale: es +kiStatus: Backlog +internalReference: 925965 +--- + +## Sumario + +
+

Este problema conocido ha sido traducido automáticamente del inglés.

+
+ + +Al crear un XML, tenemos dos opciones diferentes para establecer el nombre del producto, en las banderas "Nombre del producto" y "Nombre del producto + Nombre SKU". Sin embargo, la bandera "Nombre del producto" no se tiene en cuenta, y el nombre del producto en el archivo sigue la regla: +- Si el producto tiene más de un SKU o el nombre del SKU es igual al nombre del producto = se mostrará sólo el Nombre del producto. +- Si el producto sólo tiene una SKU y el nombre de la SKU no es igual al nombre del producto = se concatenarán los nombres del producto y de la SKU. + + + +## Simulación + + + +1. Compruebe si tiene en el catálogo productos que coincidan con la descripción anterior +2. Crea un XML seleccionando la bandera "Nombre del producto" +3. Ver que para los productos con un solo SKU, el nombre del producto será concatenado con el nombre SKU + + + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/es/xmls-returning-500-error.md b/docs/known-issues/es/xmls-returning-500-error.md index b85594ed3..d0ed289c8 100644 --- a/docs/known-issues/es/xmls-returning-500-error.md +++ b/docs/known-issues/es/xmls-returning-500-error.md @@ -1,16 +1,16 @@ --- -title: 'Los XMLs devuelven el error 500' +title: 'Los XML devuelven un error 500' id: 6L48cBRaKQmjAOnNza3aNA status: PUBLISHED createdAt: 2022-06-07T17:53:45.884Z -updatedAt: 2022-11-25T22:10:40.212Z -publishedAt: 2022-11-25T22:10:40.212Z +updatedAt: 2024-05-23T18:54:18.843Z +publishedAt: 2024-05-23T18:54:18.843Z firstPublishedAt: 2022-06-07T17:53:46.260Z contentType: knownIssue productTeam: Portal author: 2mXZkbi0oi061KicTExNjo tag: Portal -slug: los-xmls-devuelven-el-error-500 +slug: los-xml-devuelven-un-error-500 locale: es kiStatus: Backlog internalReference: 268042 @@ -23,14 +23,17 @@ internalReference: 268042 -Eventualmente, el XML puede devolver un error 500, esto sucede principalmente en archivos XML grandes. +Eventualmente, el XML puede devolver un error 500, ocurre principalmente en archivos XML grandes. +## + ## Simulación -Intenta cargar un archivo XML grande. +Intente cargar un archivo XML grande. + @@ -41,3 +44,7 @@ Intenta cargar un archivo XML grande. - Intentar recargar el XML suele resolver el problema; - Utiliza más de un XML. + + + + diff --git a/docs/known-issues/pt/.md b/docs/known-issues/pt/.md index e562409e3..edb9412da 100644 --- a/docs/known-issues/pt/.md +++ b/docs/known-issues/pt/.md @@ -1,16 +1,16 @@ --- -title: 'Especificação duplicada ou errada na página do produto' -id: 602UddMuqWmq2emQUymsyI +title: 'Entrega agendada aparece valor "Grátis" enquanto janela de entrega não é selecionada' +id: 6KUkwO1vTq04IoCKgywKQs status: DRAFT -createdAt: 2017-06-05T20:01:41.057Z -updatedAt: 2019-12-31T15:17:09.475Z +createdAt: 2018-11-30T19:23:41.543Z +updatedAt: 2019-12-31T15:16:41.013Z publishedAt: firstPublishedAt: contentType: knownIssue -productTeam: Marketing & Merchandising +productTeam: Post-purchase author: tag: -slug: especificacao-duplicada-ou-errada-na-pagina-do-produto +slug: entrega-agendada-aparece-valor-gratis-enquanto-janela-de-entrega-nao-e locale: pt kiStatus: internalReference: @@ -18,13 +18,17 @@ internalReference: ## Sumário -A exibição de campos de especificações incorretos pode ocorrer quando um produto é alterado de categoria. Isto, pois os campos de especificações da categoria anterior permanecem associados ao produto, mesmo após a alteração. +Os valores de frete para a entrega agendada são cadastrados nas janelas de entrega, ou seja, enquanto a data e hora de entrega não for selecionada, não é possível informar exatamente qual o valor de frete. Porém, ## Simulação -1. Acesse a edição de um produto -2. Altere a categoria do produto + +## Workaround + + + +Altere a categoria do produto Se a categoria anterior tiver especificações, pode ser que permaneçam aparecendo na página de produto. diff --git a/docs/known-issues/pt/403-error-for-all-urls-containing-develop.md b/docs/known-issues/pt/403-error-for-all-urls-containing-develop.md new file mode 100644 index 000000000..2e9290d1f --- /dev/null +++ b/docs/known-issues/pt/403-error-for-all-urls-containing-develop.md @@ -0,0 +1,47 @@ +--- +title: 'Erro 403 para todos os URLs que contêm develop-' +id: X6JDmLhD0StgHPGXJd9cZ +status: PUBLISHED +createdAt: 2024-02-01T13:46:53.024Z +updatedAt: 2024-02-01T13:46:54.008Z +publishedAt: 2024-02-01T13:46:54.008Z +firstPublishedAt: 2024-02-01T13:46:54.008Z +contentType: knownIssue +productTeam: Portal +author: 2mXZkbi0oi061KicTExNjo +tag: Portal +slug: erro-403-para-todos-os-urls-que-contem-develop +locale: pt +kiStatus: Backlog +internalReference: 975182 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Espera-se que um URL possa conter qualquer palavra sem gerar um erro, mas a palavra "**develop "** seguida pelo caractere "**-**" gera um erro 403 automático. +Por exemplo, um produto com o link de texto `how-to-develot-a-culture-of-custumer-centricity` exibirá um erro 403, pois contém a string "develop-". + +## Simulação + + + +1. Coloque a string "develop-" em um link de texto +2. Carregue o produto +3. Veja o erro 403 + + + +## Workaround + + +Não usar a string "develop-" + + + + + diff --git a/docs/known-issues/pt/a-sku-can-be-active-and-have-the-activate-if-possible-flag-unchecked.md b/docs/known-issues/pt/a-sku-can-be-active-and-have-the-activate-if-possible-flag-unchecked.md new file mode 100644 index 000000000..6b71a7142 --- /dev/null +++ b/docs/known-issues/pt/a-sku-can-be-active-and-have-the-activate-if-possible-flag-unchecked.md @@ -0,0 +1,45 @@ +--- +title: 'Uma SKU pode estar ativa e ter o sinalizador "ativar se possível" desmarcado' +id: 5uXQ65flkoEbYeLkNSw4ig +status: PUBLISHED +createdAt: 2023-11-07T11:01:20.612Z +updatedAt: 2023-11-07T11:01:21.419Z +publishedAt: 2023-11-07T11:01:21.419Z +firstPublishedAt: 2023-11-07T11:01:21.419Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: uma-sku-pode-estar-ativa-e-ter-o-sinalizador-ativar-se-possivel-desmarcado +locale: pt +kiStatus: Backlog +internalReference: 931324 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Espera-se que uma SKU ativa tenha o sinalizador "ativar se possível" marcado; no entanto, esse nem sempre é o caso. +Uma SKU pode estar ativa e ter o sinalizador "ativar se possível" desmarcado. + +## Simulação + + +Abra o administrador da SKU +Veja no formulário que a SKU está ativa e que o sinalizador "ativar se possível" está desmarcado + + + +## Workaround + + +Salvar a SKU diretamente por meio do administrador + + + + + diff --git a/docs/known-issues/pt/a-valid-product-specification-value-can-be-returned-blank-in-the-catalog-admin.md b/docs/known-issues/pt/a-valid-product-specification-value-can-be-returned-blank-in-the-catalog-admin.md new file mode 100644 index 000000000..0e0034929 --- /dev/null +++ b/docs/known-issues/pt/a-valid-product-specification-value-can-be-returned-blank-in-the-catalog-admin.md @@ -0,0 +1,46 @@ +--- +title: 'Um valor de especificação de produto válido pode ser retornado em branco no administrador do catálogo' +id: 46IZtoT2nSKE71g2Tj0m8y +status: PUBLISHED +createdAt: 2024-01-16T00:28:14.900Z +updatedAt: 2024-01-16T00:28:15.482Z +publishedAt: 2024-01-16T00:28:15.482Z +firstPublishedAt: 2024-01-16T00:28:15.482Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: um-valor-de-especificacao-de-produto-valido-pode-ser-retornado-em-branco-no-administrador-do-catalogo +locale: pt +kiStatus: Backlog +internalReference: 966499 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Espera-se que o administrador de especificações do produto sempre apresente os valores corretos para as especificações de um produto. No entanto, isso pode não ser sempre o caso. +O valor da especificação pode ser retornado em branco no administrador, como se não tivesse nenhum valor associado. +Além do problema de visualização, se o usuário salvar o produto usando o administrador do produto, o valor da especificação em branco substituirá o valor original + +## Simulação + + +Abra um formulário de especificação de produto e compare o valor mostrado no administrador com o valor retornado pela API. + + + + +## Workaround + + +Gerenciar especificações de produtos via API + + + + + diff --git a/docs/known-issues/pt/ab-tester-app-shows-miscalculated-information-for-sessions-and-conversion.md b/docs/known-issues/pt/ab-tester-app-shows-miscalculated-information-for-sessions-and-conversion.md new file mode 100644 index 000000000..6b2aa814e --- /dev/null +++ b/docs/known-issues/pt/ab-tester-app-shows-miscalculated-information-for-sessions-and-conversion.md @@ -0,0 +1,43 @@ +--- +title: 'O aplicativo AB Tester mostra informações mal calculadas para sessões e conversão' +id: 2Sgvlldl0kyDcWBVi4KMzg +status: PUBLISHED +createdAt: 2023-07-20T12:42:25.435Z +updatedAt: 2024-07-01T18:49:08.433Z +publishedAt: 2024-07-01T18:49:08.433Z +firstPublishedAt: 2023-07-20T12:42:26.335Z +contentType: knownIssue +productTeam: Cloud Services +author: 2mXZkbi0oi061KicTExNjo +tag: Cloud Services +slug: o-aplicativo-ab-tester-mostra-informacoes-mal-calculadas-para-sessoes-e-conversao +locale: pt +kiStatus: No Fix +internalReference: 865727 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +O aplicativo AB Tester mostra informações mal calculadas para sessões e conversão ao executar testes, causando interpretação indesejada dos resultados. A funcionalidade de divisão do espaço de trabalho ainda funciona conforme o esperado. + +## Simulação + + + +- Crie um teste A/B; +- Deixe o teste ser executado por algum tempo; +- Verifique os valores de sessões e conversões; ele mostrará informações mal calculadas + +## Workaround + + +Use uma ferramenta de análise externa para analisar os dados. + + + + diff --git a/docs/known-issues/pt/activate-service-on-import-skuvincularvalorservicoaspx-not-working.md b/docs/known-issues/pt/activate-service-on-import-skuvincularvalorservicoaspx-not-working.md index a7bbc241e..c5e44b0a0 100644 --- a/docs/known-issues/pt/activate-service-on-import-skuvincularvalorservicoaspx-not-working.md +++ b/docs/known-issues/pt/activate-service-on-import-skuvincularvalorservicoaspx-not-working.md @@ -1,16 +1,16 @@ --- -title: 'Ativar serviço na importação (SkuVincularValorServico.aspx) não funciona' +title: 'Ativar serviço na importação (SkuVincularValorServico.aspx) não está funcionando' id: 1gM3bYz0IX4ozLrIkWIicb status: PUBLISHED createdAt: 2022-02-25T14:56:50.052Z -updatedAt: 2022-11-25T21:44:43.603Z -publishedAt: 2022-11-25T21:44:43.603Z +updatedAt: 2024-05-10T14:24:13.156Z +publishedAt: 2024-05-10T14:24:13.156Z firstPublishedAt: 2022-02-25T14:56:50.569Z contentType: knownIssue productTeam: Catalog author: 2mXZkbi0oi061KicTExNjo tag: Catalog -slug: ativar-servico-na-importacao-skuvincularvalorservicoaspx-nao-funciona +slug: ativar-servico-na-importacao-skuvincularvalorservicoaspx-nao-esta-funcionando locale: pt kiStatus: Backlog internalReference: 339894 @@ -23,12 +23,31 @@ internalReference: 339894 +Atualmente, na usabilidade de importação do SkuVincularValorServico.aspx, ao tentar alterar os serviços que saíram anteriormente de inativos para ativos, os valores não são alterados. A interface do usuário avisa que os valores foram alterados, mas nada acontece de fato. + +(O oposto não é verdadeiro, a alteração de ativo para inativo funciona). ## Simulação +1) Acesse a interface do usuário https://account.myvtex.com/admin/Site/SkuVincularValorServico.aspx e altere as linhas da planilha anexa de 0 para 1 e vice-versa: + + ![](https://vtexhelp.zendesk.com/attachments/token/ladK39V5My6gjGixeHuNTaV2b/?name=inline-1801216200.png) + +2) Verifique os efeitos finais na SKU cujos valores você alterou: + ![](https://vtexhelp.zendesk.com/attachments/token/znYEzQhMevPcRVYKlBQYa73fF/?name=inline1216426643.png) + +Você poderá defini-los como inativos, mas não como ativos. A interface de importação avisa que as alterações foram feitas: + ![](https://vtexhelp.zendesk.com/attachments/token/6iKARGtVqTbKaL0vY9s7XPvt6/?name=inline2110004305.png) + +Nenhum valor é realmente alterado no banco de dados da conta fornecida ## Workaround +Usar a interface do usuário para fazer alterações de inativo -->> ativo e/ou nossas APIs de serviço: +https://developers.vtex.com/vtex-developer-docs/reference/catalog-api-sku-service + + + diff --git a/docs/known-issues/pt/add-option-not-available-when-creating-dictionary.md b/docs/known-issues/pt/add-option-not-available-when-creating-dictionary.md index c33f22ff1..825fc6eef 100644 --- a/docs/known-issues/pt/add-option-not-available-when-creating-dictionary.md +++ b/docs/known-issues/pt/add-option-not-available-when-creating-dictionary.md @@ -30,5 +30,5 @@ Criar um novo dicionário no Módulo CMS que não possua nenhum Host previamente Acesse o módulo CMS, clique nos botões lupa e limpar em sequência e o botão adicionar novo host será desbloqueado. -![PT - Criar dicionário não disponibiliza opção de "Add"](https://images.ctfassets.net/alneenqid6w5/7bUb8P0cVAGpEb2Do9oRLz/f1e0765bbcb26d36981c3fe76d268cd3/image__2_.png) +![PT - Criar dicionário não disponibiliza opção de "Add"](//images.ctfassets.net/alneenqid6w5/7bUb8P0cVAGpEb2Do9oRLz/f1e0765bbcb26d36981c3fe76d268cd3/image__2_.png) diff --git a/docs/known-issues/pt/adding-a-new-address-on-invoice-address-returns-null-api-results.md b/docs/known-issues/pt/adding-a-new-address-on-invoice-address-returns-null-api-results.md index 748e0b631..7794467d3 100644 --- a/docs/known-issues/pt/adding-a-new-address-on-invoice-address-returns-null-api-results.md +++ b/docs/known-issues/pt/adding-a-new-address-on-invoice-address-returns-null-api-results.md @@ -3,8 +3,8 @@ title: 'A adição de um novo endereço no endereço da fatura retorna resultado id: 43eiz4YORQv1u4yDahZdvC status: PUBLISHED createdAt: 2023-02-07T13:15:36.832Z -updatedAt: 2023-02-07T13:15:52.825Z -publishedAt: 2023-02-07T13:15:52.825Z +updatedAt: 2024-07-01T18:48:46.296Z +publishedAt: 2024-07-01T18:48:46.296Z firstPublishedAt: 2023-02-07T13:15:37.293Z contentType: knownIssue productTeam: Checkout @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Checkout slug: a-adicao-de-um-novo-endereco-no-endereco-da-fatura-retorna-resultados-api-nulos locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 748668 --- diff --git a/docs/known-issues/pt/address-form-is-not-shown-when-the-shopper-opts-to-insert-a-new-address.md b/docs/known-issues/pt/address-form-is-not-shown-when-the-shopper-opts-to-insert-a-new-address.md new file mode 100644 index 000000000..e6bcb606d --- /dev/null +++ b/docs/known-issues/pt/address-form-is-not-shown-when-the-shopper-opts-to-insert-a-new-address.md @@ -0,0 +1,50 @@ +--- +title: 'O Formulário de endereço não é exibido quando o comprador opta por inserir um novo endereço' +id: 4HOP82OvC4smfjPFT8aXJA +status: PUBLISHED +createdAt: 2024-07-05T21:16:00.552Z +updatedAt: 2024-07-05T21:16:01.340Z +publishedAt: 2024-07-05T21:16:01.340Z +firstPublishedAt: 2024-07-05T21:16:01.340Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: o-formulario-de-endereco-nao-e-exibido-quando-o-comprador-opta-por-inserir-um-novo-endereco +locale: pt +kiStatus: Backlog +internalReference: 1061637 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Às vezes, quando um comprador identificado tenta adicionar um novo endereço na etapa de envio do checkout, uma mensagem solicitando autenticação é solicitada, mas o formulário de endereço não é exibido e não pode ser preenchido. + +## Simulação + + + +- Vá para o checkout, identifique-se como um comprador com um perfil completo e prossiga para a etapa de envio; +- Escolha a opção de entrega em um novo endereço; + + ![](https://vtexhelp.zendesk.com/attachments/token/TFgWp6jleflU5LlPZ3rd4KcTQ/?name=image.png) + + +- Digite o código postal e uma mensagem solicitando autenticação será exibida. + + ![](https://vtexhelp.zendesk.com/attachments/token/iTNky5H9cDijZ00prjAwQv24h/?name=image.png + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/pt/address-review-flow-is-removing-essential-address-information.md b/docs/known-issues/pt/address-review-flow-is-removing-essential-address-information.md index a789583dc..24a8cb364 100644 --- a/docs/known-issues/pt/address-review-flow-is-removing-essential-address-information.md +++ b/docs/known-issues/pt/address-review-flow-is-removing-essential-address-information.md @@ -3,8 +3,8 @@ title: 'O fluxo de revisão de endereço está removendo informações essenciai id: 416pFRk6KsWIfgPr8pzWii status: PUBLISHED createdAt: 2022-08-11T18:33:49.548Z -updatedAt: 2022-11-25T21:50:56.733Z -publishedAt: 2022-11-25T21:50:56.733Z +updatedAt: 2024-02-16T20:23:20.195Z +publishedAt: 2024-02-16T20:23:20.195Z firstPublishedAt: 2022-08-11T18:33:50.049Z contentType: knownIssue productTeam: Checkout @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Checkout slug: o-fluxo-de-revisao-de-endereco-esta-removendo-informacoes-essenciais-de-endereco locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 618756 --- diff --git a/docs/known-issues/pt/addresses-are-shown-in-the-checkout-when-buyer-has-can-add-shipping-permission.md b/docs/known-issues/pt/addresses-are-shown-in-the-checkout-when-buyer-has-can-add-shipping-permission.md new file mode 100644 index 000000000..7faf8d91e --- /dev/null +++ b/docs/known-issues/pt/addresses-are-shown-in-the-checkout-when-buyer-has-can-add-shipping-permission.md @@ -0,0 +1,46 @@ +--- +title: 'Os endereços são exibidos no Checkout quando o comprador tem a permissão "Can add shipping" (Pode adicionar frete)' +id: 2ssiTryGJ6kGoZWxWkGnFF +status: PUBLISHED +createdAt: 2024-05-21T22:03:55.172Z +updatedAt: 2024-05-21T22:03:56.435Z +publishedAt: 2024-05-21T22:03:56.435Z +firstPublishedAt: 2024-05-21T22:03:56.435Z +contentType: knownIssue +productTeam: B2B +author: 2mXZkbi0oi061KicTExNjo +tag: B2B +slug: os-enderecos-sao-exibidos-no-checkout-quando-o-comprador-tem-a-permissao-can-add-shipping-pode-adicionar-frete +locale: pt +kiStatus: Backlog +internalReference: 1037067 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Quando uma função tem a permissão "Pode adicionar envio" nas configurações de checkout B2B e um comprador tem endereços registrados no sistema de perfil, clicar em "Entregar em outro endereço" na etapa de envio e clicar em "Voltar à lista de endereços" mostra os endereços do sistema de perfil. + +## Simulação + + + +- Adicione a permissão "Can add shipping" (Pode adicionar remessa) nas B2B Checkout Settings (Configurações de checkout B2B) via administrador a uma função; +- Adicione a função a um comprador; +- Faça login na loja e monte um carrinho; +- Depois de acessar o checkout, clique em "Change shipping options" (Alterar opções de envio) +- Clique em "Deliver to another address" (Entregar em outro endereço) na etapa de envio e clique em "Back to address list" (Voltar à lista de endereços), +- Diferentes endereços do centro de custo estão no carrinho + +## Workaround + + +Ative a opção Salvar dados do usuário para que nenhum endereço seja adicionado ao sistema de perfil. + + + + diff --git a/docs/known-issues/pt/addresses-from-the-profile-system-is-shown-when-impersonated-using-vtex-telemarketing.md b/docs/known-issues/pt/addresses-from-the-profile-system-is-shown-when-impersonated-using-vtex-telemarketing.md new file mode 100644 index 000000000..a933a9e1f --- /dev/null +++ b/docs/known-issues/pt/addresses-from-the-profile-system-is-shown-when-impersonated-using-vtex-telemarketing.md @@ -0,0 +1,43 @@ +--- +title: 'Os endereços do sistema de perfil são exibidos quando se faz passar por uma pessoa usando a VTEX Telemarketing' +id: 5fFacgD8grxKqJoOO2fwU7 +status: PUBLISHED +createdAt: 2023-07-12T13:19:48.090Z +updatedAt: 2023-08-31T19:38:04.369Z +publishedAt: 2023-08-31T19:38:04.369Z +firstPublishedAt: 2023-07-12T13:19:48.807Z +contentType: knownIssue +productTeam: B2B +author: 2mXZkbi0oi061KicTExNjo +tag: B2B +slug: os-enderecos-do-sistema-de-perfil-sao-exibidos-quando-se-faz-passar-por-uma-pessoa-usando-a-vtex-telemarketing +locale: pt +kiStatus: No Fix +internalReference: 860375 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Quando o comprador tem endereços registrados no Profile System e se faz passar por ele usando a VTEX Telemarketing, os endereços do Profile System e das Organizações são mostrados + +## Simulação + + + +- Faça-se passar por um comprador que tenha endereços registrados no Profile System; +- Monte um carrinho e vá para Shipping; +- Selecione um endereço; o componente será atualizado e mostrará todos os endereços do Profile System e das organizações + +## Workaround + + + +- Use a função de representação de organizações B2B. + + + diff --git a/docs/known-issues/pt/addressid-mismatch-causes-invalid-address-for-an-item-error.md b/docs/known-issues/pt/addressid-mismatch-causes-invalid-address-for-an-item-error.md new file mode 100644 index 000000000..c79005de7 --- /dev/null +++ b/docs/known-issues/pt/addressid-mismatch-causes-invalid-address-for-an-item-error.md @@ -0,0 +1,54 @@ +--- +title: 'A incompatibilidade de AddressId causa o erro "endereço inválido para um item"' +id: 5bSac85eHb9NmrOhcTjHNw +status: PUBLISHED +createdAt: 2024-03-01T19:28:52.074Z +updatedAt: 2024-03-01T19:28:52.875Z +publishedAt: 2024-03-01T19:28:52.875Z +firstPublishedAt: 2024-03-01T19:28:52.875Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: a-incompatibilidade-de-addressid-causa-o-erro-endereco-invalido-para-um-item +locale: pt +kiStatus: Backlog +internalReference: 992503 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +O anexo de carrinho `shippingData` suporta o campo `addressId` em alguns objetos diferentes: `logisticsInfo`, `address` e `selectedAddresses`. +O campo `addressId` também é mantido nos endereços salvos do usuário, mantidos na entidade AD do Master Data. + +Ao fazer um pedido, a API de checkout compara o endereço de entrega selecionado no formulário de pedido com os endereços disponíveis no perfil do usuário. +Se ocorrer uma correspondência, o `addressId` em `address` e `selectedAddresses` do formulário de pedido será substituído pelo valor existente no perfil do usuário. + +No entanto, em um ponto posterior das validações da API, ela também comparará esse `addressId` com o do objeto `logisticsInfo`. +Como o `logisticsInfo` não foi substituído pelo processo mencionado anteriormente, eles podem não corresponder, e essa validação posterior falhará. +Isso aciona a mensagem "**endereço inválido para um item**" / "endereço inválido para um item", impedindo que a compra seja concluída. + + +## Simulação + + + +- Salve dois endereços diferentes no perfil de um usuário e anote seus valores `addressId`. +- Monte uma solicitação Place Order. Use um de seus endereços criados na etapa anterior, mas use o `addressId` do outro. +- Envie a solicitação. A resposta conterá a mensagem de erro "endereço inválido para um item" + +## Workaround + + +Ao enviar a solicitação Place Order com um endereço salvo anteriormente, verifique se o valor usado para `addressId` corresponde aos dados reais do endereço. +Como alternativa, você também pode omitir o `addressId` da solicitação. + + + + + diff --git a/docs/known-issues/pt/adjust-shipping-query-when-the-order-has-more-than-one-product-centauro.md b/docs/known-issues/pt/adjust-shipping-query-when-the-order-has-more-than-one-product-centauro.md index 3a7937d32..f112e35e9 100644 --- a/docs/known-issues/pt/adjust-shipping-query-when-the-order-has-more-than-one-product-centauro.md +++ b/docs/known-issues/pt/adjust-shipping-query-when-the-order-has-more-than-one-product-centauro.md @@ -3,8 +3,8 @@ title: 'Ajuste a consulta de envio quando o pedido tem mais de um produto - Cent id: 5VsGJar6FBHbGi4OZpxvbk status: PUBLISHED createdAt: 2022-06-15T19:08:37.828Z -updatedAt: 2022-11-25T21:56:35.720Z -publishedAt: 2022-11-25T21:56:35.720Z +updatedAt: 2024-02-16T20:25:35.893Z +publishedAt: 2024-02-16T20:25:35.893Z firstPublishedAt: 2022-06-15T19:08:38.488Z contentType: knownIssue productTeam: Connections @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Connections slug: ajuste-a-consulta-de-envio-quando-o-pedido-tem-mais-de-um-produto-centauro locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 599380 --- diff --git a/docs/known-issues/pt/admin-collection-brand-list-timeout.md b/docs/known-issues/pt/admin-collection-brand-list-timeout.md index 05f5ffcc9..b034363ec 100644 --- a/docs/known-issues/pt/admin-collection-brand-list-timeout.md +++ b/docs/known-issues/pt/admin-collection-brand-list-timeout.md @@ -3,8 +3,8 @@ title: 'Timeout da lista de marcas de coleção no Admin' id: 4de4lqAIhr9mU77EPAbvq1 status: PUBLISHED createdAt: 2022-08-17T15:58:26.950Z -updatedAt: 2022-11-25T21:43:44.331Z -publishedAt: 2022-11-25T21:43:44.331Z +updatedAt: 2024-07-01T18:48:37.335Z +publishedAt: 2024-07-01T18:48:37.335Z firstPublishedAt: 2022-08-17T15:58:27.573Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: timeout-da-lista-de-marcas-de-colecao-no-admin locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 639905 --- diff --git a/docs/known-issues/pt/admin-global-search-doesnt-recognize-profile-menu-items.md b/docs/known-issues/pt/admin-global-search-doesnt-recognize-profile-menu-items.md new file mode 100644 index 000000000..757d663cd --- /dev/null +++ b/docs/known-issues/pt/admin-global-search-doesnt-recognize-profile-menu-items.md @@ -0,0 +1,47 @@ +--- +title: '[Admin] A Pesquisa global não reconhece os "Itens do menu de perfil"' +id: 4AZiu9NXouL6b8z5EHJIWK +status: PUBLISHED +createdAt: 2024-01-22T17:09:55.423Z +updatedAt: 2024-01-22T17:09:55.944Z +publishedAt: 2024-01-22T17:09:55.944Z +firstPublishedAt: 2024-01-22T17:09:55.944Z +contentType: knownIssue +productTeam: Admin +author: 2mXZkbi0oi061KicTExNjo +tag: Admin +slug: admin-a-pesquisa-global-nao-reconhece-os-itens-do-menu-de-perfil +locale: pt +kiStatus: Backlog +internalReference: 969645 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +A Pesquisa global não reconhece "Itens do menu de perfil" + +## Simulação + + +Em alguns casos, a pesquisa não retorna nenhum resultado. +Por exemplo: "Usuários" "Autenticação" + + ![](https://vtexhelp.zendesk.com/attachments/token/QwUkKwavO6WM00STA32BVwyvn/?name=image.png) + + + ![](https://vtexhelp.zendesk.com/attachments/token/weT1QdMEqTne83NxeJRN1ilFm/?name=image.png + +## Workaround + + +Use o menu lateral para acessar esses módulos + + + + + diff --git a/docs/known-issues/pt/admin-homepage-has-an-error-in-how-to-improve-section-of-the-catalog.md b/docs/known-issues/pt/admin-homepage-has-an-error-in-how-to-improve-section-of-the-catalog.md index 06e156e3a..7c748d4a4 100644 --- a/docs/known-issues/pt/admin-homepage-has-an-error-in-how-to-improve-section-of-the-catalog.md +++ b/docs/known-issues/pt/admin-homepage-has-an-error-in-how-to-improve-section-of-the-catalog.md @@ -31,7 +31,7 @@ Isso ocorria porque o número `1` tinha sido configurado como padrão, mesmo qua Acesse seu **Admin VTEX > Início > Como melhorar > Catálogo**. Se a seção indicar que há `1` problema encontrado, ao clicar em `Produtos populares sem estoque`, você será redirecionado para a página do Catálogo. -![Como melhorar PT](https://images.ctfassets.net/alneenqid6w5/54P0d7km19QIamqTFa10F6/0c7b4d56e4f469c92c9cb4568e1b2268/Como_melhorar_PT.png) +![Como melhorar PT](//images.ctfassets.net/alneenqid6w5/54P0d7km19QIamqTFa10F6/0c7b4d56e4f469c92c9cb4568e1b2268/Como_melhorar_PT.png) ## Workaround @@ -39,5 +39,5 @@ Não é necessário que o usuário realize nenhuma ação, pois já corrigimos o `Não encontramos problemas no seu catálogo.` -![Como melhorar fixed PT](https://images.ctfassets.net/alneenqid6w5/32jMVhuthv5CUK5oECisEr/9db429271ca62c42c8b4fc9fa3f5fe37/Como_melhorar_fixed_PT.png) +![Como melhorar fixed PT](//images.ctfassets.net/alneenqid6w5/32jMVhuthv5CUK5oECisEr/9db429271ca62c42c8b4fc9fa3f5fe37/Como_melhorar_fixed_PT.png) diff --git a/docs/known-issues/pt/admin-is-showing-image-extension-as-jpg-even-when-the-image-is-png.md b/docs/known-issues/pt/admin-is-showing-image-extension-as-jpg-even-when-the-image-is-png.md index 3b5e6a680..740e274a5 100644 --- a/docs/known-issues/pt/admin-is-showing-image-extension-as-jpg-even-when-the-image-is-png.md +++ b/docs/known-issues/pt/admin-is-showing-image-extension-as-jpg-even-when-the-image-is-png.md @@ -3,8 +3,8 @@ title: 'Admin está mostrando a extensão da imagem como .jpg mesmo quando a ima id: 1nVCuVnNjT7e1E9Cy0Veer status: PUBLISHED createdAt: 2022-02-02T18:48:49.607Z -updatedAt: 2022-11-25T21:48:51.993Z -publishedAt: 2022-11-25T21:48:51.993Z +updatedAt: 2024-02-16T20:26:18.176Z +publishedAt: 2024-02-16T20:26:18.176Z firstPublishedAt: 2022-02-02T18:48:49.929Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: admin-esta-mostrando-a-extensao-da-imagem-como-jpg-mesmo-quando-a-imagem-e-png locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 516269 --- diff --git a/docs/known-issues/pt/admin-master-data-module-the-admin-search-engine-redirects-them-to-the-wrong-url.md b/docs/known-issues/pt/admin-master-data-module-the-admin-search-engine-redirects-them-to-the-wrong-url.md new file mode 100644 index 000000000..281c7f3f3 --- /dev/null +++ b/docs/known-issues/pt/admin-master-data-module-the-admin-search-engine-redirects-them-to-the-wrong-url.md @@ -0,0 +1,51 @@ +--- +title: 'Módulo [Admin] Master Data, o mecanismo de pesquisa do administrador os redireciona para o URL errado.' +id: NPUIMi5uS5ngHZBeemIMe +status: PUBLISHED +createdAt: 2023-08-28T18:39:23.578Z +updatedAt: 2023-09-06T15:03:32.872Z +publishedAt: 2023-09-06T15:03:32.872Z +firstPublishedAt: 2023-08-28T18:39:24.558Z +contentType: knownIssue +productTeam: Admin +author: 2mXZkbi0oi061KicTExNjo +tag: Admin +slug: modulo-admin-master-data-o-mecanismo-de-pesquisa-do-administrador-os-redireciona-para-o-url-errado +locale: pt +kiStatus: Fixed +internalReference: 889045 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +No módulo Master Data, o mecanismo de pesquisa do administrador redireciona para o URL errado. + +## Simulação + + + +Etapas: +Admin > Pesquisar > Dados mestre > + + ![](https://vtexhelp.zendesk.com/attachments/token/DhvSEUDDmPjgGdIlWV4PJvh0A/?name=image.png) + + ![](https://vtexhelp.zendesk.com/attachments/token/9nUmLbZLPdCzBgvNziUi1WCvw/?name=image.png + +## Workaround + + + +é possível acessá-lo normalmente usando o menu lateral: +Admin > Frente de loja > Dados mestre + + ![](https://vtexhelp.zendesk.com/attachments/token/59KwJCdK91ol1f4edT4hjNBHQ/?name=image.png) + + + + + diff --git a/docs/known-issues/pt/admin-review-global-search.md b/docs/known-issues/pt/admin-review-global-search.md new file mode 100644 index 000000000..b33d90076 --- /dev/null +++ b/docs/known-issues/pt/admin-review-global-search.md @@ -0,0 +1,44 @@ +--- +title: '[admin] revisar pesquisa global' +id: 1r83M4ug7WVoF1gb22NMh0 +status: PUBLISHED +createdAt: 2023-08-29T20:01:07.327Z +updatedAt: 2023-08-29T20:01:08.251Z +publishedAt: 2023-08-29T20:01:08.251Z +firstPublishedAt: 2023-08-29T20:01:08.251Z +contentType: knownIssue +productTeam: Admin +author: 2mXZkbi0oi061KicTExNjo +tag: Admin +slug: admin-revisar-pesquisa-global +locale: pt +kiStatus: Backlog +internalReference: 889993 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +A pesquisa global não está encontrando informações sobre "usuários" + +## Simulação + + +Etapas: +Administrador > pesquisa global > Dados mestre > Usuário + + ![](https://vtexhelp.zendesk.com/attachments/token/bT7SSj1ApVwcvNCxCwtOB8yJj/?name=image.png + +## Workaround + + +é possível acessar diretamente pelo URL .com/admin/users + + + + + diff --git a/docs/known-issues/pt/admin-timeout.md b/docs/known-issues/pt/admin-timeout.md new file mode 100644 index 000000000..5c3509ff6 --- /dev/null +++ b/docs/known-issues/pt/admin-timeout.md @@ -0,0 +1,48 @@ +--- +title: 'Tempo limite do administrador' +id: 6Kp2viMZSnmGucJnciDNKx +status: PUBLISHED +createdAt: 2024-06-17T18:07:48.342Z +updatedAt: 2024-06-17T18:07:49.170Z +publishedAt: 2024-06-17T18:07:49.170Z +firstPublishedAt: 2024-06-17T18:07:49.170Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: tempo-limite-do-administrador +locale: pt +kiStatus: Backlog +internalReference: 1051070 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +O aplicativo de mensagens está recebendo um erro de tempo limite aleatoriamente e algumas páginas de administração podem precisar de uma atualização para funcionar corretamente. + +Isso pode estar relacionado a consultas GraphQL. Normalmente, você verá erros na rota `/meta` ou um timeout do aplicativo de mensagens relacionado à consulta `translateWithDeps`. + +## Simulação + + +Tente acessar algumas páginas no administrador de uma conta e, aleatoriamente, essa página pode receber o erro abaixo: + ![](https://vtexhelp.zendesk.com/attachments/token/zNzGxtaY5SszSHGFiKRMiCXda/?name=image.png) + + ![](https://vtexhelp.zendesk.com/attachments/token/KqbIgf2qqZIAdpYgXJcaiu5FJ/?name=image.png) + +Quando você atualizar a página, tudo deverá voltar ao norma + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/pt/adress-without-country-disrupting-orderform-changes.md b/docs/known-issues/pt/adress-without-country-disrupting-orderform-changes.md index a4de90741..5921ec459 100644 --- a/docs/known-issues/pt/adress-without-country-disrupting-orderform-changes.md +++ b/docs/known-issues/pt/adress-without-country-disrupting-orderform-changes.md @@ -3,8 +3,8 @@ title: 'Endereço sem país perturbando o pedidoMudanças na forma' id: 3LfFmUaetyqZij8MCBJtcY status: PUBLISHED createdAt: 2022-05-16T19:58:42.987Z -updatedAt: 2022-11-25T21:52:11.051Z -publishedAt: 2022-11-25T21:52:11.051Z +updatedAt: 2024-02-16T20:23:23.949Z +publishedAt: 2024-02-16T20:23:23.949Z firstPublishedAt: 2022-05-16T19:58:43.429Z contentType: knownIssue productTeam: Checkout @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Checkout slug: endereco-sem-pais-perturbando-o-pedidomudancas-na-forma locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 579814 --- diff --git a/docs/known-issues/pt/adyen-3ds2-double-request-generates-payment-authorization-denial.md b/docs/known-issues/pt/adyen-3ds2-double-request-generates-payment-authorization-denial.md new file mode 100644 index 000000000..ae78d1357 --- /dev/null +++ b/docs/known-issues/pt/adyen-3ds2-double-request-generates-payment-authorization-denial.md @@ -0,0 +1,52 @@ +--- +title: 'Solicitação dupla do Adyen 3DS2 gera recusa de autorização de pagamento' +id: 3yR8LzaUjclJ22PkAymvoe +status: PUBLISHED +createdAt: 2023-09-20T13:09:29.771Z +updatedAt: 2023-09-20T13:09:30.507Z +publishedAt: 2023-09-20T13:09:30.507Z +firstPublishedAt: 2023-09-20T13:09:30.507Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: solicitacao-dupla-do-adyen-3ds2-gera-recusa-de-autorizacao-de-pagamento +locale: pt +kiStatus: Backlog +internalReference: 884154 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Quando a solicitação 3DS2 da Adyen é enviada duas vezes, ela obtém um erro na resposta e o pagamento é automaticamente negado. + +Resposta de autorização: + +`{"status":409, "errorCode": "704", "message": "request already processed or in progress", "errorType": "validation"}` + +Seguindo a mensagem: + +`Resposta não esperada [].` + +Esse é um problema quando o pagamento é realmente autorizado no lado da Adyen, mas como não há liquidação do nosso lado, não podemos enviar uma solicitação de reembolso. + +## Simulação + + +Não conseguimos reproduzir esse cenário ou encontrar um padrão até o momento. + + + +## Workaround + + +NA + + + + diff --git a/docs/known-issues/pt/adyenv1-does-not-correctly-send-the-paymentmethodtype-for-amex-when-using-apple-pay.md b/docs/known-issues/pt/adyenv1-does-not-correctly-send-the-paymentmethodtype-for-amex-when-using-apple-pay.md new file mode 100644 index 000000000..b53be15fc --- /dev/null +++ b/docs/known-issues/pt/adyenv1-does-not-correctly-send-the-paymentmethodtype-for-amex-when-using-apple-pay.md @@ -0,0 +1,45 @@ +--- +title: 'A AdyenV1 não envia corretamente o paymentMethod.type para a Amex ao usar o Apple Pay.' +id: UCCG0Lwe3U6dO7MHwFebO +status: PUBLISHED +createdAt: 2023-10-17T14:58:27.621Z +updatedAt: 2023-10-17T14:58:28.348Z +publishedAt: 2023-10-17T14:58:28.348Z +firstPublishedAt: 2023-10-17T14:58:28.348Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: a-adyenv1-nao-envia-corretamente-o-paymentmethodtype-para-a-amex-ao-usar-o-apple-pay +locale: pt +kiStatus: Backlog +internalReference: 920563 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Embora o Apple Pay permita que o usuário faça um pedido usando um cartão Amex, nosso conector legado AdyenV1 não é compatível com essa marca. + +Nos registros de interação, nota-se que o campo` paymentMethod.type` é preenchido com "scheme", o que resulta em um erro da Adyen. + +## Simulação + + +Tentativa de fazer um pedido usando o Apple Pay com um cartão Amex. A transação será negada + + + +## Workaround + + +N/A. + + + + + diff --git a/docs/known-issues/pt/alert-for-fill-the-scheduled-delivery-selection-appears-only-once.md b/docs/known-issues/pt/alert-for-fill-the-scheduled-delivery-selection-appears-only-once.md index 87fe08b9d..23605656b 100644 --- a/docs/known-issues/pt/alert-for-fill-the-scheduled-delivery-selection-appears-only-once.md +++ b/docs/known-issues/pt/alert-for-fill-the-scheduled-delivery-selection-appears-only-once.md @@ -3,8 +3,8 @@ title: 'Alerta para preencher a seleção de entrega programada aparece apenas u id: f668KUV24RqlpUvDvoIEm status: PUBLISHED createdAt: 2022-04-25T14:49:29.983Z -updatedAt: 2022-11-25T21:51:08.681Z -publishedAt: 2022-11-25T21:51:08.681Z +updatedAt: 2024-02-16T20:26:02.010Z +publishedAt: 2024-02-16T20:26:02.010Z firstPublishedAt: 2022-04-25T14:49:30.465Z contentType: knownIssue productTeam: Checkout @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Checkout slug: alerta-para-preencher-a-selecao-de-entrega-programada-aparece-apenas-uma-vez locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 565982 --- diff --git a/docs/known-issues/pt/alt-attribute-not-showing-in-vtexcmcproductimage-zoomon-.md b/docs/known-issues/pt/alt-attribute-not-showing-in-vtexcmcproductimage-zoomon-.md index e58d81f2a..a3088d15a 100644 --- a/docs/known-issues/pt/alt-attribute-not-showing-in-vtexcmcproductimage-zoomon-.md +++ b/docs/known-issues/pt/alt-attribute-not-showing-in-vtexcmcproductimage-zoomon-.md @@ -3,7 +3,7 @@ title: 'ALT attribute not showing in ' id: 4P1Eys9Q2WFddrMLQVDvM9 status: DRAFT createdAt: 2022-02-17T13:08:53.295Z -updatedAt: 2022-03-18T15:38:31.951Z +updatedAt: 2024-02-16T20:26:26.971Z publishedAt: firstPublishedAt: contentType: knownIssue @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Portal slug: alt-attribute-not-showing-in-vtexcmcproductimage-zoomon- locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 526563 --- diff --git a/docs/known-issues/pt/amazon-category-implementation.md b/docs/known-issues/pt/amazon-category-implementation.md index c8ca94e55..04d73f369 100644 --- a/docs/known-issues/pt/amazon-category-implementation.md +++ b/docs/known-issues/pt/amazon-category-implementation.md @@ -3,8 +3,8 @@ title: 'Implementação da categoria Amazon' id: 5drX2V0avfk1X2llMyTlK1 status: PUBLISHED createdAt: 2022-03-25T11:33:04.920Z -updatedAt: 2022-12-02T18:00:24.056Z -publishedAt: 2022-12-02T18:00:24.056Z +updatedAt: 2024-02-16T20:24:37.027Z +publishedAt: 2024-02-16T20:24:37.027Z firstPublishedAt: 2022-03-25T11:33:15.226Z contentType: knownIssue productTeam: Connections @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Connections slug: implementacao-da-categoria-amazon locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 549924 --- diff --git a/docs/known-issues/pt/amazon-error-code-13013-while-sending-product-to-amazon-marketplace.md b/docs/known-issues/pt/amazon-error-code-13013-while-sending-product-to-amazon-marketplace.md new file mode 100644 index 000000000..39a868b09 --- /dev/null +++ b/docs/known-issues/pt/amazon-error-code-13013-while-sending-product-to-amazon-marketplace.md @@ -0,0 +1,49 @@ +--- +title: '[Amazon] Código de erro 13013 ao enviar um produto para o Amazon marketplace' +id: 5bmPQ4Jzi8HvoDoTaDFv9b +status: PUBLISHED +createdAt: 2023-10-27T11:24:52.357Z +updatedAt: 2023-12-18T17:35:20.302Z +publishedAt: 2023-12-18T17:35:20.302Z +firstPublishedAt: 2023-10-27T11:24:53.258Z +contentType: knownIssue +productTeam: Connections +author: 2mXZkbi0oi061KicTExNjo +tag: Connections +slug: amazon-codigo-de-erro-13013-ao-enviar-um-produto-para-o-amazon-marketplace +locale: pt +kiStatus: Fixed +internalReference: 926656 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + + +Atualmente, temos um problema ao tentar exportar produtos para o Amazon Marketplace. Em alguns casos, a própria Amazon retorna um erro 13013, mas o erro às vezes não é registrado no menu Bridge, e alguns produtos permanecem com status de sucesso, mas quando realmente apresentam o erro abaixo + + + "code" (código): "13013", "message": "Não há registro do código SKU correspondente a esta atualização em sua conta. Isso geralmente ocorre quando há outros problemas com o código SKU.", "severity": "ERRO", + + +## Simulação + + + +Dentro do menu de produtos da ponte, você pode ver um erro, mostrando o código de erro 13013, ou qualquer outra mensagem, mas ao verificar o Portal da Amazon, a SKU pode não ser exportada para a Amazon. + + + +## Workaround + + +Existe uma solução alternativa para esse erro? Se sim, descreva-a aqui. Caso contrário, escreva "N/A" ou "Não há nenhuma solução alternativa disponível". Não remova esta seção se não houver solução alternativa, por favor. + + + + + diff --git a/docs/known-issues/pt/amazon-error-in-the-update-flow-sku-is-not-being-logged-into-the-bridge.md b/docs/known-issues/pt/amazon-error-in-the-update-flow-sku-is-not-being-logged-into-the-bridge.md new file mode 100644 index 000000000..1f1a6f845 --- /dev/null +++ b/docs/known-issues/pt/amazon-error-in-the-update-flow-sku-is-not-being-logged-into-the-bridge.md @@ -0,0 +1,48 @@ +--- +title: '[Amazon] Erro no fluxo de atualização: o sku não está sendo registrado na ponte' +id: 1oBkaT6GWZfhB4t2Qpn6c0 +status: PUBLISHED +createdAt: 2024-02-27T19:40:49.825Z +updatedAt: 2024-02-27T19:40:50.483Z +publishedAt: 2024-02-27T19:40:50.483Z +firstPublishedAt: 2024-02-27T19:40:50.483Z +contentType: knownIssue +productTeam: Connections +author: 2mXZkbi0oi061KicTExNjo +tag: Connections +slug: amazon-erro-no-fluxo-de-atualizacao-o-sku-nao-esta-sendo-registrado-na-ponte +locale: pt +kiStatus: Backlog +internalReference: 990197 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Erro no fluxo de atualização: o sku não está sendo registrado na ponte + +**Marketplace:** Amazon +**Causa raiz:** Produto + + +1. não acontece com todos os skus; + +## Simulação + + +Admin > Marketplace > Produtos > Amazon + + ![](https://vtexhelp.zendesk.com/attachments/token/l7i4mRjrhA0eo5BWd92YCS46m/?name=image.png + +## Workaround + + +Reprocessar SKU + + + + diff --git a/docs/known-issues/pt/amazon-global-category-not-working.md b/docs/known-issues/pt/amazon-global-category-not-working.md index 3194e5b1b..b03272951 100644 --- a/docs/known-issues/pt/amazon-global-category-not-working.md +++ b/docs/known-issues/pt/amazon-global-category-not-working.md @@ -3,8 +3,8 @@ title: 'Categoria global da Amazon não funciona' id: 4xG37vNjH3XWVdb57w6zzV status: PUBLISHED createdAt: 2022-08-12T11:49:47.214Z -updatedAt: 2022-12-02T18:32:25.769Z -publishedAt: 2022-12-02T18:32:25.769Z +updatedAt: 2024-02-16T20:25:10.435Z +publishedAt: 2024-02-16T20:25:10.435Z firstPublishedAt: 2022-08-12T11:49:47.743Z contentType: knownIssue productTeam: Connections @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Connections slug: categoria-global-da-amazon-nao-funciona locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 634199 --- diff --git a/docs/known-issues/pt/amazon-integration-attribute-number-of-itens.md b/docs/known-issues/pt/amazon-integration-attribute-number-of-itens.md index 907d1c66f..4cd1e35f6 100644 --- a/docs/known-issues/pt/amazon-integration-attribute-number-of-itens.md +++ b/docs/known-issues/pt/amazon-integration-attribute-number-of-itens.md @@ -3,8 +3,8 @@ title: 'Atributo de integração da Amazônia Número de itens' id: 75Afw210mMY9h6dbk3AV8V status: PUBLISHED createdAt: 2022-04-07T12:18:04.361Z -updatedAt: 2022-11-25T21:56:13.168Z -publishedAt: 2022-11-25T21:56:13.168Z +updatedAt: 2024-02-16T20:25:56.485Z +publishedAt: 2024-02-16T20:25:56.485Z firstPublishedAt: 2022-04-07T12:18:05.650Z contentType: knownIssue productTeam: Connections @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Connections slug: atributo-de-integracao-da-amazonia-numero-de-itens locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 557788 --- diff --git a/docs/known-issues/pt/amazon-integration-stock-reservations-for-kits.md b/docs/known-issues/pt/amazon-integration-stock-reservations-for-kits.md index b649d4ab7..615da298e 100644 --- a/docs/known-issues/pt/amazon-integration-stock-reservations-for-kits.md +++ b/docs/known-issues/pt/amazon-integration-stock-reservations-for-kits.md @@ -3,8 +3,8 @@ title: 'Reservas de estoque de integração da Amazon para KITS' id: 6ZEvHuGCOEcuQTya1oDOyu status: PUBLISHED createdAt: 2023-05-22T14:28:54.846Z -updatedAt: 2023-05-22T14:28:55.337Z -publishedAt: 2023-05-22T14:28:55.337Z +updatedAt: 2023-09-27T14:37:26.343Z +publishedAt: 2023-09-27T14:37:26.343Z firstPublishedAt: 2023-05-22T14:28:55.337Z contentType: knownIssue productTeam: Connections @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Connections slug: reservas-de-estoque-de-integracao-da-amazon-para-kits locale: pt -kiStatus: Backlog +kiStatus: Fixed internalReference: 829583 --- diff --git a/docs/known-issues/pt/amazoncasacaso-erros-de-rastreamento.md b/docs/known-issues/pt/amazoncasacaso-erros-de-rastreamento.md index 4ceb02903..498734ed8 100644 --- a/docs/known-issues/pt/amazoncasacaso-erros-de-rastreamento.md +++ b/docs/known-issues/pt/amazoncasacaso-erros-de-rastreamento.md @@ -3,8 +3,8 @@ title: '[Amazon][casacaso] - Erros de rastreamento' id: 6a8QqrvjiQBBI2EM22581P status: PUBLISHED createdAt: 2022-03-10T17:59:48.309Z -updatedAt: 2022-11-25T21:57:04.066Z -publishedAt: 2022-11-25T21:57:04.066Z +updatedAt: 2023-08-16T12:26:16.960Z +publishedAt: 2023-08-16T12:26:16.960Z firstPublishedAt: 2022-03-10T17:59:48.640Z contentType: knownIssue productTeam: Connections @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Connections slug: amazoncasacaso-erros-de-rastreamento locale: pt -kiStatus: Backlog +kiStatus: Fixed internalReference: 360564 --- @@ -23,22 +23,12 @@ internalReference: 360564 -Estamos tendo problemas em alguns casos em que o fluxo de trabalho de rastreamento para a Amazônia não está funcionando. - - ## Simulação -The below message is shown in bridge UI for tracking Menu: - -As quantidades fornecidas para a ID do pedido (XXXXXXXXXXXX) eram maiores do que as quantidades que podiam ser atendidas. Revise a quantidade a partir do relatório de pedido e leve em conta quaisquer produtos que foram cancelados ou já foram encerrados - - - ## Workaround -N/A diff --git a/docs/known-issues/pt/api-shipping-estimate-returns-wrong-info-when-sc-is-null.md b/docs/known-issues/pt/api-shipping-estimate-returns-wrong-info-when-sc-is-null.md index 5ca845c13..a182e0fef 100644 --- a/docs/known-issues/pt/api-shipping-estimate-returns-wrong-info-when-sc-is-null.md +++ b/docs/known-issues/pt/api-shipping-estimate-returns-wrong-info-when-sc-is-null.md @@ -3,8 +3,8 @@ title: 'API Shipping Estimate devolve informações erradas quando SC é nulo' id: 6bxlw1nQ27JGbiOmNbgyn2 status: PUBLISHED createdAt: 2022-04-01T23:33:47.015Z -updatedAt: 2022-11-25T21:59:23.170Z -publishedAt: 2022-11-25T21:59:23.170Z +updatedAt: 2024-07-01T18:48:14.728Z +publishedAt: 2024-07-01T18:48:14.728Z firstPublishedAt: 2022-05-18T18:27:53.441Z contentType: knownIssue productTeam: Logistics @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Logistics slug: api-shipping-estimate-devolve-informacoes-erradas-quando-sc-e-nulo locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 554948 --- diff --git a/docs/known-issues/pt/api-to-list-pickup-points-does-not-return-additionalinfo-field.md b/docs/known-issues/pt/api-to-list-pickup-points-does-not-return-additionalinfo-field.md index da826465f..8220cb9db 100644 --- a/docs/known-issues/pt/api-to-list-pickup-points-does-not-return-additionalinfo-field.md +++ b/docs/known-issues/pt/api-to-list-pickup-points-does-not-return-additionalinfo-field.md @@ -3,8 +3,8 @@ title: 'API para listar pontos de coleta não retorna campo de informações adi id: 5YY5srSA2ZRiOSZiMY9UF9 status: PUBLISHED createdAt: 2022-09-02T12:09:09.980Z -updatedAt: 2022-11-25T21:50:17.504Z -publishedAt: 2022-11-25T21:50:17.504Z +updatedAt: 2024-02-16T20:24:50.684Z +publishedAt: 2024-02-16T20:24:50.684Z firstPublishedAt: 2022-09-02T12:09:10.777Z contentType: knownIssue productTeam: Checkout @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Checkout slug: api-para-listar-pontos-de-coleta-nao-retorna-campo-de-informacoes-adicionais locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 650714 --- diff --git a/docs/known-issues/pt/app-settings-are-not-erased-when-you-delete-the-app.md b/docs/known-issues/pt/app-settings-are-not-erased-when-you-delete-the-app.md new file mode 100644 index 000000000..df51bff0e --- /dev/null +++ b/docs/known-issues/pt/app-settings-are-not-erased-when-you-delete-the-app.md @@ -0,0 +1,59 @@ +--- +title: 'As configurações do aplicativo não são apagadas quando você exclui o aplicativo' +id: 7KXfKLgbc3UDeDSsCgT0Sk +status: PUBLISHED +createdAt: 2024-07-15T22:29:24.058Z +updatedAt: 2024-07-15T22:29:24.867Z +publishedAt: 2024-07-15T22:29:24.867Z +firstPublishedAt: 2024-07-15T22:29:24.867Z +contentType: knownIssue +productTeam: Apps +author: 2mXZkbi0oi061KicTExNjo +tag: Apps +slug: as-configuracoes-do-aplicativo-nao-sao-apagadas-quando-voce-exclui-o-aplicativo +locale: pt +kiStatus: Backlog +internalReference: 1065954 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Quando você instala um aplicativo da App Store e acessa suas configurações, você tem a opção "**Uninstall**", que exclui o aplicativo do espaço de trabalho, mas mantém suas configurações, e a opção "**Delete**", que exclui o aplicativo e suas configurações. +No entanto, quando você seleciona a opção "**Delete**" e instala o aplicativo novamente, percebe que a configuração não foi excluída. + +## Simulação + + + +- Vá para a "App Store"; +- Selecione o aplicativo; +- Clique em "Get app" (Obter aplicativo); +- Clique em "Install app" (Instalar aplicativo); +- Siga as instruções para instalar o aplicativo; +- Preencha as configurações (se aplicável) e "Salvar"; +- Clique em "Delete" (Excluir). A seguinte mensagem será exibida: + ![](https://vtexhelp.zendesk.com/attachments/token/kM5EhsfVaHLlISckht8rRYumU/?name=image.png) + +> _**Do you want to remove the app X?**_ +> +> _Tem certeza de que deseja excluir esse aplicativo? Todas as configurações salvas em todos os espaços de trabalho serão perdidas e o aplicativo será removido da sua lista de aplicativos. + +- Clique em "Excluir" novamente para confirmar. O aplicativo será excluído; +- Vá para as primeiras etapas e instale o mesmo aplicativo; +- Verifique suas configurações e veja se as informações não foram excluídas como esperado (as informações preenchidas anteriormente aparecerão lá) + +## Workaround + + +Não há nenhuma solução alternativa disponível. Mas você pode colocar informações fictícias. + + + + + + diff --git a/docs/known-issues/pt/apply-the-discount-to-the-most-expensive-items-ui-not-saving-data.md b/docs/known-issues/pt/apply-the-discount-to-the-most-expensive-items-ui-not-saving-data.md new file mode 100644 index 000000000..1400aa0dd --- /dev/null +++ b/docs/known-issues/pt/apply-the-discount-to-the-most-expensive-items-ui-not-saving-data.md @@ -0,0 +1,49 @@ +--- +title: 'Aplique o desconto aos itens mais caros - a interface do usuário não está economizando dados.' +id: 6VQuVOAtzbA6OyjDEi2bHh +status: PUBLISHED +createdAt: 2024-04-03T17:29:36.171Z +updatedAt: 2024-04-03T17:29:37.024Z +publishedAt: 2024-04-03T17:29:37.024Z +firstPublishedAt: 2024-04-03T17:29:37.024Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: aplique-o-desconto-aos-itens-mais-caros-a-interface-do-usuario-nao-esta-economizando-dados +locale: pt +kiStatus: Backlog +internalReference: 1011071 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Ao usar a UI de promoções, a tentativa de salvar manualmente a opção "Aplicar aos itens mais caros" não funcionará e o seletor permanecerá na opção do tipo mais barato. + + ![](https://vtexhelp.zendesk.com/attachments/token/ofDGJuHHbNRwvbYDMOSSCznvB/?name=image.png) + +## Simulação + + +1 - Acesse a interface do usuário de promoções: https://account_name.myvtex.com/admin/promotions + +2 - Na interface de usuário de promoções, selecione a opção "Apply the discount to the most expensive items" (Aplicar o desconto aos itens mais caros) + +3 - Salve a promoção + +4 - Acesse-a novamente, e a caixa para aplicar o desconto na opção mais barata será selecionada + +## Workaround + + +Em vez disso, use a API de salvamento de promoções https://developers.vtex.com/docs/api-reference/promotions-and-taxes-api#post-/api/rnb/pvt/calculatorconfiguration + + + + + diff --git a/docs/known-issues/pt/approved-skus-spreadsheet-not-showing-price.md b/docs/known-issues/pt/approved-skus-spreadsheet-not-showing-price.md index 54c7fccf5..9e43e589d 100644 --- a/docs/known-issues/pt/approved-skus-spreadsheet-not-showing-price.md +++ b/docs/known-issues/pt/approved-skus-spreadsheet-not-showing-price.md @@ -3,8 +3,8 @@ title: 'Folha de cálculo aprovada Skus que não mostra o preço' id: 3nWwzGYX1Ys0rKkoSZZpdz status: PUBLISHED createdAt: 2022-03-29T19:22:12.977Z -updatedAt: 2022-11-25T22:00:49.862Z -publishedAt: 2022-11-25T22:00:49.862Z +updatedAt: 2024-02-16T20:23:36.636Z +publishedAt: 2024-02-16T20:23:36.636Z firstPublishedAt: 2022-03-29T19:22:13.346Z contentType: knownIssue productTeam: Marketplace @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Marketplace slug: folha-de-calculo-aprovada-skus-que-nao-mostra-o-preco locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 552155 --- diff --git a/docs/known-issues/pt/attachents-api-doesnt-allow-null-domainvalues-and-it-should.md b/docs/known-issues/pt/attachents-api-doesnt-allow-null-domainvalues-and-it-should.md new file mode 100644 index 000000000..8174330a5 --- /dev/null +++ b/docs/known-issues/pt/attachents-api-doesnt-allow-null-domainvalues-and-it-should.md @@ -0,0 +1,65 @@ +--- +title: 'A API da Attachents não permite "domainValues" nulos (e deveria)' +id: 7KMb6nh0ulcWdEfz7USbPg +status: PUBLISHED +createdAt: 2023-09-11T19:02:51.514Z +updatedAt: 2023-09-11T19:02:52.164Z +publishedAt: 2023-09-11T19:02:52.164Z +firstPublishedAt: 2023-09-11T19:02:52.164Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: a-api-da-attachents-nao-permite-domainvalues-nulos-e-deveria +locale: pt +kiStatus: Backlog +internalReference: 897480 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +As solicitações de atualização para a API /api/catalog/pvt/attachment/ não estão permitindo atualizações para o campo Valor do domínio como um valor nulo. + +Esse campo é anulável, portanto, essa resposta da API está respondendo incorretamente com: + +`{` +` "Mensagem": "DomainValues in Domain at position 1 can not be null or empty value"` +`}` + +## Simulação + + +1 - Criar um anexo via UI ou API: https://help.vtex.com/pt/tutorial/cadastrar-um-anexo--7zHMUpuoQE4cAskqEUWScU + +2 - tente atualizá-lo enviando o campo domainValue como um nulo, por exemplo: + +`{` +` "Id": 123,` +` "Name": "payload com domínio nulo",` +` "IsRequired": true,` +` "IsActive": true,` +` "Domains" (Domínios): [` +` {` +` "FieldName": "Basic test",` +` "MaxCaracters": "354534",` +` "DomainValues": ""` +` }` +` ]` +`}` + +3 - um tipo de resposta "Bad request" será exibido para você, quando na verdade deveria aceitar valores nulos para esse campo + +## Workaround + + +Atualize os valores permitidos manualmente, por meio da interface do usuário, ou crie-os já nulos (o método POST está funcionando, mas o PUT não). + + + + + diff --git a/docs/known-issues/pt/attachment-update-and-create-api-validation-on-field-domainvalues-not-working.md b/docs/known-issues/pt/attachment-update-and-create-api-validation-on-field-domainvalues-not-working.md index 40a3f4015..2d78ce577 100644 --- a/docs/known-issues/pt/attachment-update-and-create-api-validation-on-field-domainvalues-not-working.md +++ b/docs/known-issues/pt/attachment-update-and-create-api-validation-on-field-domainvalues-not-working.md @@ -3,8 +3,8 @@ title: 'Atualização de anexos e criação de validação API em campos de valo id: 1NAwwi7C65xM2G61uaTLrB status: PUBLISHED createdAt: 2023-02-09T16:10:03.814Z -updatedAt: 2023-02-09T16:10:04.449Z -publishedAt: 2023-02-09T16:10:04.449Z +updatedAt: 2024-07-01T18:48:48.654Z +publishedAt: 2024-07-01T18:48:48.654Z firstPublishedAt: 2023-02-09T16:10:04.449Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: atualizacao-de-anexos-e-criacao-de-validacao-api-em-campos-de-valores-de-dominio-que-nao-funcionam locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 751091 --- diff --git a/docs/known-issues/pt/attachment-validation-only-in-the-marketplace-when-adding-an-item-from-a-seller-with-attachment.md b/docs/known-issues/pt/attachment-validation-only-in-the-marketplace-when-adding-an-item-from-a-seller-with-attachment.md new file mode 100644 index 000000000..edf781556 --- /dev/null +++ b/docs/known-issues/pt/attachment-validation-only-in-the-marketplace-when-adding-an-item-from-a-seller-with-attachment.md @@ -0,0 +1,60 @@ +--- +title: 'Validação de anexo somente no marketplace ao adicionar um item de um vendedor com anexo' +id: 638N4urP08NY7v8jdH7U5N +status: PUBLISHED +createdAt: 2023-12-22T18:18:59.194Z +updatedAt: 2023-12-22T18:18:59.909Z +publishedAt: 2023-12-22T18:18:59.909Z +firstPublishedAt: 2023-12-22T18:18:59.909Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: validacao-de-anexo-somente-no-marketplace-ao-adicionar-um-item-de-um-vendedor-com-anexo +locale: pt +kiStatus: Backlog +internalReference: 957343 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Ao adicionar um item de um vendedor com um anexo na mesma solicitação de API, a validação do anexo ocorre somente no marketplace. + +**Cenário 1:** +Se o marketplace tiver o mesmo nome de anexo e as chaves forem diferentes das do vendedor, a mensagem de erro "Item attachment has an invalid value for key" será exibida e o item não será adicionado ao carrinho. + +**Cenário 2:** +Se o marketplace não tiver o mesmo anexo, a mensagem de erro "O nome do anexo é inválido" será exibida e o item não será adicionado ao carrinho. + +Esse comportamento ocorre em ambas as APIs para adicionar itens: Adicionar itens do carrinho e Manipular itens do carrinho. + +## Simulação + + + +- Configure o mesmo anexo no marketplace e no vendedor com chaves de campo diferentes; +- Associar a um item; +- Adicionar o item por meio de Adicionar itens do carrinho ou Manipular itens do carrinho, com anexos. + + +- Configurar um anexo no vendedor e associá-lo a um item; +- Adicione o item por meio de Adicionar itens do carrinho ou Manusear itens do carrinho, com anexos + +## Workaround + + + +- Adicione o item primeiro e o anexo depois em solicitações diferentes. Para enviar o anexo, você pode: + - enviar os anexos por meio de Manusear itens do carrinho; + - enviar os anexos por meio de Adicionar um anexo a um item, por exemplo: + + curl --location 'https://{accountName}.{environment}.com.br/api/checkout/pub/orderForm/{orderFormId}/items/{itemIndex}/attachments/{attachmentName}' \--header 'Content-Type: application/json' \--data '{ "content": { "key": "value" }, "noSplitItem": true}' + + + + diff --git a/docs/known-issues/pt/attachments-permitted-values-are-not-updated-when-its-added-to-items.md b/docs/known-issues/pt/attachments-permitted-values-are-not-updated-when-its-added-to-items.md new file mode 100644 index 000000000..32fbacaf1 --- /dev/null +++ b/docs/known-issues/pt/attachments-permitted-values-are-not-updated-when-its-added-to-items.md @@ -0,0 +1,43 @@ +--- +title: 'Os valores permitidos do anexo não são atualizados quando ele é adicionado aos itens' +id: 1JjFJJGsUaLWvthJ7kxSBw +status: PUBLISHED +createdAt: 2023-10-17T20:16:40.973Z +updatedAt: 2023-10-17T20:16:41.571Z +publishedAt: 2023-10-17T20:16:41.571Z +firstPublishedAt: 2023-10-17T20:16:41.571Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: os-valores-permitidos-do-anexo-nao-sao-atualizados-quando-ele-e-adicionado-aos-itens +locale: pt +kiStatus: Backlog +internalReference: 920970 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Os valores permitidos do anexo não são atualizados se ele foi adicionado a um item antes de alterar seus valores no administrador. Isso causará um erro no carrinho com a mensagem "Não foi possível se comunicar com o vendedor". + +## Simulação + + + +- Crie um anexo com valores permitidos; +- Adicionar um item com o anexo; +- Alterar os valores permitidos do anexo; +- Atualizar o carrinho + +## Workaround + + +N/A + + + diff --git a/docs/known-issues/pt/attribute-melishippingmode-not-being-updated-in-meli-integration.md b/docs/known-issues/pt/attribute-melishippingmode-not-being-updated-in-meli-integration.md new file mode 100644 index 000000000..be5426020 --- /dev/null +++ b/docs/known-issues/pt/attribute-melishippingmode-not-being-updated-in-meli-integration.md @@ -0,0 +1,45 @@ +--- +title: 'O atributo meli_shipping_mode não está sendo atualizado na integração MELI' +id: 7DMsCqv2AsOEsL3LGLhxWq +status: PUBLISHED +createdAt: 2023-08-03T10:19:05.524Z +updatedAt: 2024-06-10T13:38:07.225Z +publishedAt: 2024-06-10T13:38:07.225Z +firstPublishedAt: 2023-08-03T10:19:06.574Z +contentType: knownIssue +productTeam: Connections +author: 2mXZkbi0oi061KicTExNjo +tag: Connections +slug: o-atributo-melishippingmode-nao-esta-sendo-atualizado-na-integracao-meli +locale: pt +kiStatus: Fixed +internalReference: 873993 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + + +Atualmente, temos um problema com o atributo de produto chamado "meli_shipping_mode" que não está sendo atualizado na integração do MELI + +## Simulação + + + +Dentro da especificação do produto, o vendedor pode usar o atributo "meli_shipping_mode" e definir ME1 ou ME2 para definir a estratégia de envio no MELI. + +Mas atualmente só podemos enviar esse valor ao criar o SKU no MELI e não estamos atualizando com o valor correto. + +## Workaround + + +n/a + + + + + diff --git a/docs/known-issues/pt/audit-pricing-logs-showing-unknow-information.md b/docs/known-issues/pt/audit-pricing-logs-showing-unknow-information.md new file mode 100644 index 000000000..e1f6d719f --- /dev/null +++ b/docs/known-issues/pt/audit-pricing-logs-showing-unknow-information.md @@ -0,0 +1,46 @@ +--- +title: 'Registros de preços de auditoria mostrando informações "desconhecidas"' +id: 7b8UDsiBo7VOHCN3pgcfd0 +status: PUBLISHED +createdAt: 2023-07-05T18:51:22.120Z +updatedAt: 2023-07-05T18:51:22.566Z +publishedAt: 2023-07-05T18:51:22.566Z +firstPublishedAt: 2023-07-05T18:51:22.566Z +contentType: knownIssue +productTeam: Pricing & Promotions +author: 2mXZkbi0oi061KicTExNjo +tag: Pricing & Promotions +slug: registros-de-precos-de-auditoria-mostrando-informacoes-desconhecidas +locale: pt +kiStatus: Backlog +internalReference: 856420 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Algumas ações do usuário relacionadas a modificações de preço estão sendo registradas no módulo de auditoria como "desconhecidas". + +## Simulação + + + +1. O comerciante faz algumas modificações no módulo de preços. +2. Algumas ações serão registradas corretamente na auditoria. +3. Verifique se algumas ações serão registradas com os campos "Action" (Ação) e "Event Details" (Detalhes do evento) definidos como "unknow" (desconhecido). + + + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/pt/authorization-status-is-stuck-for-asynchronous-transactions-with-2-or-more-payments-when-the-first-one-is-canceled.md b/docs/known-issues/pt/authorization-status-is-stuck-for-asynchronous-transactions-with-2-or-more-payments-when-the-first-one-is-canceled.md new file mode 100644 index 000000000..d17a8b1e7 --- /dev/null +++ b/docs/known-issues/pt/authorization-status-is-stuck-for-asynchronous-transactions-with-2-or-more-payments-when-the-first-one-is-canceled.md @@ -0,0 +1,43 @@ +--- +title: 'O status da autorização é mantido para transações assíncronas com 2 ou mais pagamentos quando o primeiro é cancelado.' +id: 7kEU8P6lkSQYZWzgaC16nY +status: PUBLISHED +createdAt: 2023-11-02T15:49:18.723Z +updatedAt: 2023-11-02T19:37:18.326Z +publishedAt: 2023-11-02T19:37:18.326Z +firstPublishedAt: 2023-11-02T15:49:19.524Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: o-status-da-autorizacao-e-mantido-para-transacoes-assincronas-com-2-ou-mais-pagamentos-quando-o-primeiro-e-cancelado +locale: pt +kiStatus: Backlog +internalReference: 929517 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Quando uma transação tem vários pagamentos e se torna assíncrona devido ao modo Sherlock ou Defense, e se a primeira tentativa de autorização de pagamento falhar, isso pode fazer com que os outros pagamentos fiquem presos em um status "Autorizado". Isso ocorre porque a transação inteira é cancelada, mas nosso funcionário não reconhece isso e prossegue com uma tentativa de autorização para o segundo pagamento. Consequentemente, o segundo pagamento não pode ser cancelado, pois a transação já foi cancelada e não permite uma solicitação de cancelamento. + +## Simulação + + +Crie uma transação com dois pagamentos, na qual o Modo de defesa ou qualquer outro recurso que torne a transação assíncrona esteja ativado. Em seguida, use um conector de provedor personalizado para recusar a primeira tentativa de autorização de pagamento e aprovar a outra. + + + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/pt/auto-approve-api-accepts-any-values.md b/docs/known-issues/pt/auto-approve-api-accepts-any-values.md index 77a3bac31..5ba52dd80 100644 --- a/docs/known-issues/pt/auto-approve-api-accepts-any-values.md +++ b/docs/known-issues/pt/auto-approve-api-accepts-any-values.md @@ -3,8 +3,8 @@ title: 'Auto aprova API aceita quaisquer valores' id: kLl4mtwKPPqW6jk5hZMWs status: PUBLISHED createdAt: 2022-12-12T14:18:51.059Z -updatedAt: 2022-12-12T14:18:51.733Z -publishedAt: 2022-12-12T14:18:51.733Z +updatedAt: 2024-02-16T20:27:19.981Z +publishedAt: 2024-02-16T20:27:19.981Z firstPublishedAt: 2022-12-12T14:18:51.733Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: auto-aprova-api-aceita-quaisquer-valores locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 713704 --- diff --git a/docs/known-issues/pt/autocomplete-bringing-suggestion-products-shown-with-delay.md b/docs/known-issues/pt/autocomplete-bringing-suggestion-products-shown-with-delay.md index 484b48d65..b4e508fcd 100644 --- a/docs/known-issues/pt/autocomplete-bringing-suggestion-products-shown-with-delay.md +++ b/docs/known-issues/pt/autocomplete-bringing-suggestion-products-shown-with-delay.md @@ -3,8 +3,8 @@ title: 'Autocompletar trazendo produtos de sugestão mostrados com atraso' id: 26ydVkjgikjeBq8Jxuh0Vr status: PUBLISHED createdAt: 2022-07-12T12:21:25.537Z -updatedAt: 2023-02-08T13:50:52.209Z -publishedAt: 2023-02-08T13:50:52.209Z +updatedAt: 2024-07-01T18:48:28.298Z +publishedAt: 2024-07-01T18:48:28.298Z firstPublishedAt: 2022-07-12T12:21:26.029Z contentType: knownIssue productTeam: Intelligent Search @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Intelligent Search slug: autocompletar-trazendo-produtos-de-sugestao-mostrados-com-atraso locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 615616 --- diff --git a/docs/known-issues/pt/autocomplete-not-answering-to-cold-starts.md b/docs/known-issues/pt/autocomplete-not-answering-to-cold-starts.md index ef89850eb..a9ac6de77 100644 --- a/docs/known-issues/pt/autocomplete-not-answering-to-cold-starts.md +++ b/docs/known-issues/pt/autocomplete-not-answering-to-cold-starts.md @@ -1,18 +1,18 @@ --- -title: 'Autocompletar não respondendo a partidas frias' +title: 'O preenchimento automático não responde a partidas a frio' id: 2lgYjT8lmFIvLV3vKOXKmt status: PUBLISHED createdAt: 2022-02-23T22:01:05.141Z -updatedAt: 2022-11-25T21:58:01.186Z -publishedAt: 2022-11-25T21:58:01.186Z +updatedAt: 2024-03-14T18:48:50.406Z +publishedAt: 2024-03-14T18:48:50.406Z firstPublishedAt: 2022-02-23T22:01:05.666Z contentType: knownIssue productTeam: Intelligent Search author: 2mXZkbi0oi061KicTExNjo tag: Intelligent Search -slug: autocompletar-nao-respondendo-a-partidas-frias +slug: o-preenchimento-automatico-nao-responde-a-partidas-a-frio locale: pt -kiStatus: Backlog +kiStatus: Fixed internalReference: 418573 --- @@ -23,9 +23,7 @@ internalReference: 418573 -O recurso de busca inteligente conhecido como **autocompleto** não está funcionando para algumas lojas novas, mesmo depois de executar um processo interno chamado _início frio_. - - +O recurso de pesquisa inteligente conhecido como **autocompletar** não está funcionando em algumas lojas novas, mesmo após a execução de um processo interno chamado _cold start_. ## Simulação @@ -33,10 +31,11 @@ O recurso de busca inteligente conhecido como **autocompleto** não está funcio N/A. +## Workaround -## Workaround +No momento, não há solução alternativa para esse problema conhecido, mas o autocompletar em si está funcionando corretamente e continuará aprendendo com base na experiência do usuário, o que significa que, um pouco depois de entrar em operação, ele funcionará muito bem para novas contas. + -Atualmente não há solução para este problema conhecido, mas o auto-completar por si só está funcionando corretamente e continuará aprendendo com base na experiência do usuário, o que significa que um tempo depois de viver, ele funcionará bem para novas contas. diff --git a/docs/known-issues/pt/autocomplete-suggestion-api-removes-the-dot-from-the-product-name.md b/docs/known-issues/pt/autocomplete-suggestion-api-removes-the-dot-from-the-product-name.md new file mode 100644 index 000000000..f4343482c --- /dev/null +++ b/docs/known-issues/pt/autocomplete-suggestion-api-removes-the-dot-from-the-product-name.md @@ -0,0 +1,48 @@ +--- +title: 'A API de sugestão de preenchimento automático remove o ponto "." do nome do produto' +id: 55185IvERIwGQ3kH6H510O +status: PUBLISHED +createdAt: 2024-04-10T13:58:51.138Z +updatedAt: 2024-04-10T13:58:52.084Z +publishedAt: 2024-04-10T13:58:52.084Z +firstPublishedAt: 2024-04-10T13:58:52.084Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: a-api-de-sugestao-de-preenchimento-automatico-remove-o-ponto-do-nome-do-produto +locale: pt +kiStatus: Backlog +internalReference: 1014701 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Esse problema ocorre quando se pesquisa um termo e a sugestão de preenchimento automático retorna o nome do produto sem o caractere de ponto ".", mesmo que ele exista no nome do produto, resultando em resultados de pesquisa incorretos. + +## Simulação + + + +1. GET` https://..com.br/api/io/_v/api/intelligent-search/autocomplete_suggestions?query=`. +2. Observe as sugestões de preenchimento automático fornecidas pelo sistema. +3. Observe que o caractere de ponto está faltando no nome do produto selecionado. + +Por exemplo, se o termo "headphone" (fone de ouvido) for pesquisado na API de sugestões de autocompletar, os resultados da sugestão, se contiverem um ponto no nome, serão exibidos como "Headphone Bluetooth 5 0" em vez de ter o ponto no número "5.0". O formato correto deve ser "Headphone Bluetooth 5.0". + +Ao usar essa sugestão na API product_search, os resultados não serão retornados + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/pt/automatic-field-doesnt-calculate-the-field-correctly-when-set-to-calculate-during-the-first-hour-of-the-day.md b/docs/known-issues/pt/automatic-field-doesnt-calculate-the-field-correctly-when-set-to-calculate-during-the-first-hour-of-the-day.md index 03783e2f3..ea127337e 100644 --- a/docs/known-issues/pt/automatic-field-doesnt-calculate-the-field-correctly-when-set-to-calculate-during-the-first-hour-of-the-day.md +++ b/docs/known-issues/pt/automatic-field-doesnt-calculate-the-field-correctly-when-set-to-calculate-during-the-first-hour-of-the-day.md @@ -18,7 +18,7 @@ internalReference: ## Sumário -O Campo automático (campo calculado) funciona corretamente quando "Recalcular esse campo:" é setado para "somente quando inserir registro", mas para de funcionar quando é programado para recalcular "na primeira hora..." e suas variantes.![inline1511102536](https://images.ctfassets.net/alneenqid6w5/JbRenxvruoyYOueqguwcy/8ae33d07ce4db627a1c45eed5916824e/inline1511102536.png) +O Campo automático (campo calculado) funciona corretamente quando "Recalcular esse campo:" é setado para "somente quando inserir registro", mas para de funcionar quando é programado para recalcular "na primeira hora..." e suas variantes.![inline1511102536](//images.ctfassets.net/alneenqid6w5/JbRenxvruoyYOueqguwcy/8ae33d07ce4db627a1c45eed5916824e/inline1511102536.png) ## Simulação diff --git a/docs/known-issues/pt/automatic-payment-settlement-incorrectly-setup.md b/docs/known-issues/pt/automatic-payment-settlement-incorrectly-setup.md new file mode 100644 index 000000000..c341d5e18 --- /dev/null +++ b/docs/known-issues/pt/automatic-payment-settlement-incorrectly-setup.md @@ -0,0 +1,54 @@ +--- +title: 'Configuração incorreta da liquidação automática de pagamentos' +id: 6KOQwBKNgOPNL7TM80Bqjf +status: PUBLISHED +createdAt: 2024-06-19T22:12:10.705Z +updatedAt: 2024-06-19T22:12:11.484Z +publishedAt: 2024-06-19T22:12:11.484Z +firstPublishedAt: 2024-06-19T22:12:11.484Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: configuracao-incorreta-da-liquidacao-automatica-de-pagamentos +locale: pt +kiStatus: Backlog +internalReference: 1053010 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +O problema é que o gateway ignorou o valor `delayToAutoSettleAfterAntifraud`. + +Esses campos são obrigatórios na resposta de autorização, mas o gateway aceita a ausência deles. Nossa documentação está relacionada a isso. + + "delayToAutoSettle": 1200, "delayToAutoSettleAfterAntifraud": 1200 + +Em um cenário perfeito, o gateway não deveria aceitar a resposta sem eles. + +Quando o campo `delayToAutoSettleAfterAntifraud` não está no payload da resposta de autorização. O gateway não pode definir o valor correto, portanto, o valor padrão da liquidação automática do pagamento será de 4 dias (padrão). + +## Simulação + + + +1. Crie um pagamento. +2. Configure o conector para responder sem que seja necessário o campo delayToAutoSettle, mas enviando o delayToAutoSettleAfterAntifraud +3. Verifique a resposta de autorização, e ela terá apenas o valor que o conector respondeu +4. Verifique o cartão roxo para ver qual valor foi configurado. A liquidação automática do pagamento será agendada para quatro dias após a aprovação do pagamento. + +## Workaround + + + +Defina o **delayAutoSettle** como o mesmo valor do **delayAutoSettleAfterAntifraud**. + + + + + diff --git a/docs/known-issues/pt/automatic-translation-of-urls-not-occurring-due-to-special-characters.md b/docs/known-issues/pt/automatic-translation-of-urls-not-occurring-due-to-special-characters.md new file mode 100644 index 000000000..20056a942 --- /dev/null +++ b/docs/known-issues/pt/automatic-translation-of-urls-not-occurring-due-to-special-characters.md @@ -0,0 +1,45 @@ +--- +title: 'Tradução automática de URLs que não ocorrem devido a caracteres especiais' +id: 7G0WKfFFZxZ7mMEoasePld +status: PUBLISHED +createdAt: 2024-07-09T19:45:44.410Z +updatedAt: 2024-07-10T12:45:50.061Z +publishedAt: 2024-07-10T12:45:50.061Z +firstPublishedAt: 2024-07-09T19:45:45.704Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: traducao-automatica-de-urls-que-nao-ocorrem-devido-a-caracteres-especiais +locale: pt +kiStatus: Backlog +internalReference: 1062858 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Ao usar o aplicativo `admin-catalog-translations` para traduzir automaticamente o conteúdo do catálogo, o linkId pode ter problemas para ser traduzido quando tiver caracteres especiais, como `ç`. O `admin-catalog-translations` usa o `messages app` para fazer as traduções e algumas palavras podem não ser traduzidas corretamente devido a esses caracteres. + +## Simulação + + +Tente traduzir o link de um produto que tenha uma palavra com caracteres especiais, como "calça". Se quiser traduzir essa palavra em uma URL, ela provavelmente será `calca`, que não existe no idioma português, portanto o aplicativo `message` não poderá traduzi-la automaticamente + +## Workaround + + +** ** +Você deve alterar o URL do produto manualmente, executando a seguinte mutação: + + mutation saveInternal($route: InternalInput!) { internal { save(route: $route) { from declarer type id binding resolveAs origin } }}{ "route": { "from": "/yourTranslatedLinkdId/p", "declarer": "vtex.store@2.x", "type": "product", "id": "productId", "resolveAs": "/yourOrinalLinkdId/p", "binding": "bindingId" }} + + + + + + diff --git a/docs/known-issues/pt/automatic-update-of-deliveries-tracking-by-correios.md b/docs/known-issues/pt/automatic-update-of-deliveries-tracking-by-correios.md index e759f771e..6b9ac42cf 100644 --- a/docs/known-issues/pt/automatic-update-of-deliveries-tracking-by-correios.md +++ b/docs/known-issues/pt/automatic-update-of-deliveries-tracking-by-correios.md @@ -3,8 +3,8 @@ title: 'Atualização automática do rastreio de entregas via Correios' id: 7hKUU5Qp4AyCW2QaMQC0S6 status: PUBLISHED createdAt: 2017-08-16T22:07:06.254Z -updatedAt: 2022-12-22T14:52:07.213Z -publishedAt: 2022-12-22T14:52:07.213Z +updatedAt: 2024-02-29T18:16:47.090Z +publishedAt: 2024-02-29T18:16:47.090Z firstPublishedAt: 2017-08-16T23:00:56.342Z contentType: knownIssue productTeam: Post-purchase @@ -22,6 +22,7 @@ O OMS possui um recurso que acompanha automaticamente as entregas dos Correios ( Alterações recentes dos Correios fizeram a nossa integração deixar de funcionar, sendo necessário reescrever o serviço responsável por essa tarefa. + ## Simulação Basta ter um código de rastreio válido em qualquer pedido. Nos dias seguintes, conforme houver atualização nesse código de rastreio, deveria haver o envio de e-mails, que notavelmente não irá acontecer. @@ -34,5 +35,9 @@ Basta ter um código de rastreio válido em qualquer pedido. Nos dias seguintes, A confirmação de entrega feita via OMS também é repassada aos marketplaces. +
+Atualmente, oferecemos o VTEX Shipping Network, nossa solução logística para integrar sua operação aos serviços dos Correios e/ou transportadoras parceiras. Todos os pedidos da loja que estiverem vinculados a essa solução vão dispor de rastreamento com atualização automática. +
+ Outra opção é utilizar soluções desenvolvidas por parceiros para acompanhar entregas dos Correios, como o [rastreio da XP Agência](https://rastreio.xpagencia.com.br/). diff --git a/docs/known-issues/pt/availability-field-is-incorrect-in-fulfillment-simulation-for-no-stock-or-price-products.md b/docs/known-issues/pt/availability-field-is-incorrect-in-fulfillment-simulation-for-no-stock-or-price-products.md new file mode 100644 index 000000000..ddaed9b98 --- /dev/null +++ b/docs/known-issues/pt/availability-field-is-incorrect-in-fulfillment-simulation-for-no-stock-or-price-products.md @@ -0,0 +1,47 @@ +--- +title: 'O campo "disponibilidade" está incorreto na Simulação de Cumprimento para produtos sem estoque ou preço' +id: 1k2zcLEN5vG6mnksLwEXxp +status: PUBLISHED +createdAt: 2023-10-04T14:22:53.519Z +updatedAt: 2023-10-04T14:22:54.219Z +publishedAt: 2023-10-04T14:22:54.219Z +firstPublishedAt: 2023-10-04T14:22:54.219Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: o-campo-disponibilidade-esta-incorreto-na-simulacao-de-cumprimento-para-produtos-sem-estoque-ou-preco +locale: pt +kiStatus: Backlog +internalReference: 773537 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Quando um produto está fora de estoque ou não tem preço, a simulação de atendimento informa incorretamente o campo `disponibilidade` como `disponível`. +Esse comportamento também se aplica ao contexto da seleção de presentes, em que o campo `selectableGifts` também é afetado por esse problema. + + +1. Se o item tiver um preço, mas não tiver estoque, a simulação de atendimento retornará `"availability": "nullPrice"` quando não houver endereço; +2. Se o item tiver um preço, mas não houver estoque, a simulação de atendimento retornará `"availability": "available"` quando houver um endereço. + +## Simulação + + + +- Tenha um produto sem estoque ou preço em um vendedor +- Faça uma simulação de atendiment + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/pt/available-addresses-list-on-checkout-ui-missing-data-for-newly-created-address.md b/docs/known-issues/pt/available-addresses-list-on-checkout-ui-missing-data-for-newly-created-address.md new file mode 100644 index 000000000..c69ac1d36 --- /dev/null +++ b/docs/known-issues/pt/available-addresses-list-on-checkout-ui-missing-data-for-newly-created-address.md @@ -0,0 +1,67 @@ +--- +title: 'Lista de endereços disponíveis na interface do usuário do checkout sem dados para o endereço recém-criado' +id: 1BEDcoXLVAs5L039eKXsXv +status: PUBLISHED +createdAt: 2024-07-05T21:08:40.994Z +updatedAt: 2024-07-11T15:56:34.357Z +publishedAt: 2024-07-11T15:56:34.357Z +firstPublishedAt: 2024-07-05T21:08:42.246Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: lista-de-enderecos-disponiveis-na-interface-do-usuario-do-checkout-sem-dados-para-o-endereco-recemcriado +locale: pt +kiStatus: Backlog +internalReference: 1061630 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Quando um usuário adiciona um novo endereço durante a etapa de envio do Checkout, avança para a etapa de pagamento e, em seguida, retorna à lista de endereços disponíveis da etapa de envio, esse endereço recém-criado pode estar ausente da lista ou exibir informações incompletas na interface do usuário. + +## Simulação + + + +Caso 1, para usuários autenticados: + +1. Faça login na loja com um usuário que tenha pelo menos um endereço salvo e crie um carrinho. +2. Prossiga para o Checkout e acesse a tela de pagamento. +3. Clique em "Change shipping options" (Alterar opções de envio). +4. Clique em "Deliver to another address" (Entregar em outro endereço). +5. Preencha um novo endereço e clique em "Go to payment" (Ir para pagamento). +6. Clique novamente em "Change shipping options" (Alterar opções de envio). +7. Clique novamente em "Deliver to another address" (Entregar em outro endereço). +8. Clique em "Back to address list" (Voltar à lista de endereços). +9. O endereço recém-criado pode estar faltando na lista. + +Caso 2, para usuários identificados, mas não autenticados: + +1. Crie um carrinho e identifique-se com o e-mail de um usuário que tenha pelo menos um endereço salvo. +2. Prossiga para o Checkout e acesse a tela Payment (Pagamento). +3. Clique em "Change shipping options" (Alterar opções de envio). +4. Clique em "Deliver to another address" (Entregar em outro endereço). +5. Preencha um novo endereço e clique em "Go to payment" (Ir para pagamento). +6. Clique novamente em "Change shipping options" (Alterar opções de envio). +7. Clique novamente em "Deliver to another address" (Entregar em outro endereço). +8. Clique em "Back to address list" (Voltar à lista de endereços). +9. Para alguns países, o endereço recém-adicionado pode mostrar informações incompletas, como apenas o código postal e o nome do país. + + + +## Workaround + + +Atualize a página. + + + + + + diff --git a/docs/known-issues/pt/availablequantity-value-inconsistent-due-to-the-large-number-of-routes-created-to-deliver-the-item.md b/docs/known-issues/pt/availablequantity-value-inconsistent-due-to-the-large-number-of-routes-created-to-deliver-the-item.md new file mode 100644 index 000000000..5ca4316fd --- /dev/null +++ b/docs/known-issues/pt/availablequantity-value-inconsistent-due-to-the-large-number-of-routes-created-to-deliver-the-item.md @@ -0,0 +1,41 @@ +--- +title: 'Valor de AvailableQuantity inconsistente devido ao grande número de rotas criadas para entregar o item' +id: 4kKVjSNsIEU8ZVGcpwvzQw +status: PUBLISHED +createdAt: 2024-05-16T12:14:20.776Z +updatedAt: 2024-05-16T12:15:36.200Z +publishedAt: 2024-05-16T12:15:36.200Z +firstPublishedAt: 2024-05-16T12:14:21.778Z +contentType: knownIssue +productTeam: Logistics +author: 2mXZkbi0oi061KicTExNjo +tag: Logistics +slug: valor-de-availablequantity-inconsistente-devido-ao-grande-numero-de-rotas-criadas-para-entregar-o-item +locale: pt +kiStatus: Backlog +internalReference: 1034211 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Durante o pipeline de indexação de um item, é realizada uma simulação sem o uso de um código postal para validar a disponibilidade, essa simulação, quando chega ao sistema de logística, realiza uma validação combinando todas as docas, armazéns e políticas de remessa disponíveis para um canal de vendas, a resposta a esse cálculo determina a disponibilidade do item, porém essa resposta tem um limite de leitura de 10.000 rotas, portanto, quando um cálculo resulta em mais de 10.000, as rotas restantes são desconsideradas, o que pode fazer com que o sistema retorne uma resposta inconsistente. + +## Simulação + + +Não há uma maneira simples de simular esse cenário, pois você precisa ter várias configurações de logística em vigor + +## Workaround + + +Remova as configurações não utilizadas do canal de vendas (docas, armazéns e políticas de expedição), reduzindo assim o número de rotas criadas pelo sistema durante o cálculo, fazendo com que o número de rotas fique abaixo do limite recomendado pelo sistema (10.000). + + + + + diff --git a/docs/known-issues/pt/b2b-impersonated-data-is-not-removed-after-logging-out.md b/docs/known-issues/pt/b2b-impersonated-data-is-not-removed-after-logging-out.md new file mode 100644 index 000000000..ee35771e4 --- /dev/null +++ b/docs/known-issues/pt/b2b-impersonated-data-is-not-removed-after-logging-out.md @@ -0,0 +1,47 @@ +--- +title: 'Os dados de personificação B2B não são removidos após o logout' +id: bHYLV4reDQl4epmPbYwmJ +status: PUBLISHED +createdAt: 2024-07-18T21:56:41.780Z +updatedAt: 2024-07-18T21:56:42.802Z +publishedAt: 2024-07-18T21:56:42.802Z +firstPublishedAt: 2024-07-18T21:56:42.802Z +contentType: knownIssue +productTeam: B2B +author: 2mXZkbi0oi061KicTExNjo +tag: B2B +slug: os-dados-de-personificacao-b2b-nao-sao-removidos-apos-o-logout +locale: pt +kiStatus: Backlog +internalReference: 1067969 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +O logout após a representação de um usuário no B2B Suite não remove as permissões de vitrine da sessão. + +Isso permite que o usuário navegue no site e até mesmo faça pedidos se o usuário personificado tiver acesso ao checkout. + +## Simulação + + + +- Faça login com um usuário com funções de representação; +- Fazer-se passar por outro usuário; +- Fazer logout. + + + +## Workaround + + +Clique em "Stop Impersonation" (Interromper personificação) para remover os dados personificados da sessão. + + + + diff --git a/docs/known-issues/pt/b2b-orders-history-doesnt-work-in-the-website-domain.md b/docs/known-issues/pt/b2b-orders-history-doesnt-work-in-the-website-domain.md new file mode 100644 index 000000000..62e1024fe --- /dev/null +++ b/docs/known-issues/pt/b2b-orders-history-doesnt-work-in-the-website-domain.md @@ -0,0 +1,41 @@ +--- +title: 'O histórico de pedidos B2B não funciona no domínio do site' +id: 4Y7lpxWvMBZFaAA4wuvbGP +status: PUBLISHED +createdAt: 2023-06-22T21:53:45.542Z +updatedAt: 2023-08-02T19:09:35.905Z +publishedAt: 2023-08-02T19:09:35.905Z +firstPublishedAt: 2023-06-22T21:53:46.030Z +contentType: knownIssue +productTeam: B2B +author: 2mXZkbi0oi061KicTExNjo +tag: B2B +slug: o-historico-de-pedidos-b2b-nao-funciona-no-dominio-do-site +locale: pt +kiStatus: Fixed +internalReference: 849394 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +O histórico de pedidos B2B não funciona no domínio do site, mostrando a mensagem "Você não tem permissão para acessar isso". + +## Simulação + + + +- Acesse My Account - Orders (Minha conta - Pedidos) no domínio do site; +- A mensagem "You don't have permission to access this." (Você não tem permissão para acessar isso) será exibida + +## Workaround + + +N/A + + + diff --git a/docs/known-issues/pt/b2b-organization-dont-consider-accounts-using-geolocation-when-registering-address.md b/docs/known-issues/pt/b2b-organization-dont-consider-accounts-using-geolocation-when-registering-address.md new file mode 100644 index 000000000..2b2a885a9 --- /dev/null +++ b/docs/known-issues/pt/b2b-organization-dont-consider-accounts-using-geolocation-when-registering-address.md @@ -0,0 +1,43 @@ +--- +title: 'A organização B2B não considera as contas que usam geolocalização ao registrar o endereço' +id: 2o6k71zZQWGVNDVSTwMZSx +status: PUBLISHED +createdAt: 2023-09-21T16:10:29.092Z +updatedAt: 2023-09-21T16:10:59.672Z +publishedAt: 2023-09-21T16:10:59.672Z +firstPublishedAt: 2023-09-21T16:10:29.723Z +contentType: knownIssue +productTeam: B2B +author: 2mXZkbi0oi061KicTExNjo +tag: B2B +slug: a-organizacao-b2b-nao-considera-as-contas-que-usam-geolocalizacao-ao-registrar-o-endereco +locale: pt +kiStatus: Backlog +internalReference: 904907 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +A organização B2B não tem nada para configurar um endereço quando as contas usam geolocalização, fazendo com que os itens fiquem indisponíveis. + +## Simulação + + + +- Configure uma conta para usar a geolocalização no checkout; +- Certifique-se de que seja uma conta de países que usam opções predefinidas, por exemplo, Argentina, Chile, Colômbia, etc; +- Crie uma organização; +- Tente comprar qualquer produto, ele sempre estará indisponível + +## Workaround + + +Altere a configuração para usar somente o código postal. + + + diff --git a/docs/known-issues/pt/b2b-organizations-detail-ui-only-shows-100-first-sellers.md b/docs/known-issues/pt/b2b-organizations-detail-ui-only-shows-100-first-sellers.md new file mode 100644 index 000000000..0b4a318a3 --- /dev/null +++ b/docs/known-issues/pt/b2b-organizations-detail-ui-only-shows-100-first-sellers.md @@ -0,0 +1,51 @@ +--- +title: 'A interface de usuário detalhada das organizações B2B mostra apenas 100 primeiros vendedores' +id: 6gZm70bIF0p92u6WtDZqdO +status: PUBLISHED +createdAt: 2024-01-15T21:29:19.105Z +updatedAt: 2024-01-15T21:29:45.018Z +publishedAt: 2024-01-15T21:29:45.018Z +firstPublishedAt: 2024-01-15T21:29:19.660Z +contentType: knownIssue +productTeam: B2B +author: 2mXZkbi0oi061KicTExNjo +tag: B2B +slug: a-interface-de-usuario-detalhada-das-organizacoes-b2b-mostra-apenas-100-primeiros-vendedores +locale: pt +kiStatus: Backlog +internalReference: 966450 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +A interface de usuário de detalhes das organizações B2B mostra apenas os 100 primeiros vendedores; a interface de usuário não tem paginação, tornando impossível selecionar um vendedor se não estiver na primeira página + +## Simulação + + + +- Certifique-se de que a conta tenha mais de 100 vendedores registrados; +- Acesse a guia vendedor na interface de usuário de detalhes de organizações B2B; +- Somente os 100 primeiros vendedores serão exibidos + +## Workaround + + + +- Execute um getOrganizationById via graphQL usando o aplicativo: + + { getOrganizationById(id:""){ id name tradeName status collections { id } paymentTerms { id } priceTables customFields { name type value useOnRegistration } salesChannel sellers { id name }}} + +- Executar uma mutação usando os dados do graphQL anterior: + + mutation { updateOrganization ( id: "", name: "" tradeName: "" status: "active" collections: [] paymentTerms: [] priceTables: [] customFields: [] salesChannel: null sellers: [{ id: "", name: "" }] ) { id }} + + + + + diff --git a/docs/known-issues/pt/b2b-organizations-impersonate-feature-doesnt-register-information-in-orders.md b/docs/known-issues/pt/b2b-organizations-impersonate-feature-doesnt-register-information-in-orders.md new file mode 100644 index 000000000..3ee780f0a --- /dev/null +++ b/docs/known-issues/pt/b2b-organizations-impersonate-feature-doesnt-register-information-in-orders.md @@ -0,0 +1,45 @@ +--- +title: 'O recurso de personificação das organizações B2B não registra informações nos pedidos' +id: 48IPJWvzeN0uPjGVyOd3Ff +status: PUBLISHED +createdAt: 2024-06-27T13:04:27.839Z +updatedAt: 2024-06-27T13:04:28.879Z +publishedAt: 2024-06-27T13:04:28.879Z +firstPublishedAt: 2024-06-27T13:04:28.879Z +contentType: knownIssue +productTeam: B2B +author: 2mXZkbi0oi061KicTExNjo +tag: B2B +slug: o-recurso-de-personificacao-das-organizacoes-b2b-nao-registra-informacoes-nos-pedidos +locale: pt +kiStatus: Backlog +internalReference: 1056736 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +As organizações B2B têm um recurso nativo para se passar por outros membros da organização ou do centro de custo. + +Quando um e-mail tem as permissões adequadas e se faz passar por outro membro, nenhuma informação de personificação sobre quem concluiu a compra é registrada no pedido. + +## Simulação + + + +- Fazer-se passar por um membro; +- Montar um carrinho; +- Faça um pedido e verifique se nenhuma informação sobre a personificação foi salva + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/pt/b2b-quotes-doesnt-apply-discount-at-checkout-in-the-website-domain.md b/docs/known-issues/pt/b2b-quotes-doesnt-apply-discount-at-checkout-in-the-website-domain.md new file mode 100644 index 000000000..99bb939a3 --- /dev/null +++ b/docs/known-issues/pt/b2b-quotes-doesnt-apply-discount-at-checkout-in-the-website-domain.md @@ -0,0 +1,42 @@ +--- +title: 'A B2B Quotes não aplica o desconto no checkout no domínio do site' +id: 2VWm5NVqW1LRSZINAAjM7B +status: PUBLISHED +createdAt: 2023-06-22T17:17:04.039Z +updatedAt: 2024-01-31T21:13:13.614Z +publishedAt: 2024-01-31T21:13:13.614Z +firstPublishedAt: 2023-06-22T17:17:04.726Z +contentType: knownIssue +productTeam: B2B +author: 2mXZkbi0oi061KicTExNjo +tag: B2B +slug: a-b2b-quotes-nao-aplica-o-desconto-no-checkout-no-dominio-do-site +locale: pt +kiStatus: Fixed +internalReference: 849080 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Quando uma cotação tem um desconto aplicado por um vendedor, o B2B Quotes não aplica o desconto no checkout no domínio do site. + +## Simulação + + + +- Crie uma cotação; +- No domínio do site, clique em "Usar cotação"; +- No carrinho, não há alteração no preço do item + +## Workaround + + +N/A + + + diff --git a/docs/known-issues/pt/b2b-suite-dont-use-geocoordinates-to-calculate-region-id.md b/docs/known-issues/pt/b2b-suite-dont-use-geocoordinates-to-calculate-region-id.md new file mode 100644 index 000000000..bbc6997ce --- /dev/null +++ b/docs/known-issues/pt/b2b-suite-dont-use-geocoordinates-to-calculate-region-id.md @@ -0,0 +1,44 @@ +--- +title: 'O B2B Suite não usa coordenadas geográficas para calcular a Id da região' +id: 7ITcf4hiOD1k6XBIhaCclj +status: PUBLISHED +createdAt: 2024-06-24T21:48:19.921Z +updatedAt: 2024-06-27T20:58:12.541Z +publishedAt: 2024-06-27T20:58:12.541Z +firstPublishedAt: 2024-06-24T21:48:20.731Z +contentType: knownIssue +productTeam: B2B +author: 2mXZkbi0oi061KicTExNjo +tag: B2B +slug: o-b2b-suite-nao-usa-coordenadas-geograficas-para-calcular-a-id-da-regiao +locale: pt +kiStatus: Backlog +internalReference: 1055033 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +É possível usar taxas de remessa usando códigos postais ou coordenadas geográficas, mas as organizações B2B usam somente códigos postais para calcular IDs de região. Se uma conta tiver geolocalização (polígonos) registrada em suas taxas de envio, os produtos serão mostrados como indisponíveis na vitrine. + +## Simulação + + + +- Registre as taxas de envio com polígonos; +- Criar uma organização; +- Faça login na loja; +- Nenhum produto é mostrado + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/pt/b2w-b2w-direct-order-fob-integrating-with-carrier.md b/docs/known-issues/pt/b2w-b2w-direct-order-fob-integrating-with-carrier.md index 72fc12029..1fa2ef38c 100644 --- a/docs/known-issues/pt/b2w-b2w-direct-order-fob-integrating-with-carrier.md +++ b/docs/known-issues/pt/b2w-b2w-direct-order-fob-integrating-with-carrier.md @@ -3,8 +3,8 @@ title: '[Ordem "B2W direta" (FOB) integrando-se com a transportadora' id: 20nA7vm1RFMhv7yhaJ43GG status: PUBLISHED createdAt: 2022-12-12T18:14:19.975Z -updatedAt: 2022-12-12T18:14:20.451Z -publishedAt: 2022-12-12T18:14:20.451Z +updatedAt: 2024-02-16T20:27:21.732Z +publishedAt: 2024-02-16T20:27:21.732Z firstPublishedAt: 2022-12-12T18:14:20.451Z contentType: knownIssue productTeam: Connections @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Connections slug: ordem-b2w-direta-fob-integrandose-com-a-transportadora locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 714879 --- diff --git a/docs/known-issues/pt/b2w-freight-value-in-oms-vtex.md b/docs/known-issues/pt/b2w-freight-value-in-oms-vtex.md index ba76aca2a..7f452b72b 100644 --- a/docs/known-issues/pt/b2w-freight-value-in-oms-vtex.md +++ b/docs/known-issues/pt/b2w-freight-value-in-oms-vtex.md @@ -3,8 +3,8 @@ title: '[B2W] Valor do frete em OMS VTEX' id: 7kVoMojCNmOHatg2L1ykBP status: PUBLISHED createdAt: 2022-10-04T19:43:17.116Z -updatedAt: 2022-11-25T21:55:17.709Z -publishedAt: 2022-11-25T21:55:17.709Z +updatedAt: 2024-02-16T20:23:26.779Z +publishedAt: 2024-02-16T20:23:26.779Z firstPublishedAt: 2022-10-04T19:43:20.129Z contentType: knownIssue productTeam: Connections @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Connections slug: b2w-valor-do-frete-em-oms-vtex locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 671748 --- diff --git a/docs/known-issues/pt/bad-request-when-searching-terms-with-directly-via-url.md b/docs/known-issues/pt/bad-request-when-searching-terms-with-directly-via-url.md index 70701f62a..37adf5bd6 100644 --- a/docs/known-issues/pt/bad-request-when-searching-terms-with-directly-via-url.md +++ b/docs/known-issues/pt/bad-request-when-searching-terms-with-directly-via-url.md @@ -1,16 +1,16 @@ --- -title: 'Má solicitação ao pesquisar termos com "%" diretamente via URL' +title: 'Solicitação incorreta ao pesquisar termos com "%" diretamente via URL' id: 3gdZ8egQRa4zcNRe2f5CbT status: PUBLISHED createdAt: 2023-03-21T22:51:46.273Z -updatedAt: 2023-03-21T22:51:46.888Z -publishedAt: 2023-03-21T22:51:46.888Z +updatedAt: 2024-02-16T17:45:27.298Z +publishedAt: 2024-02-16T17:45:27.298Z firstPublishedAt: 2023-03-21T22:51:46.888Z contentType: knownIssue productTeam: Store Framework author: 2mXZkbi0oi061KicTExNjo tag: Store Framework -slug: ma-solicitacao-ao-pesquisar-termos-com-diretamente-via-url +slug: solicitacao-incorreta-ao-pesquisar-termos-com-diretamente-via-url locale: pt kiStatus: Backlog internalReference: 775524 @@ -23,25 +23,21 @@ internalReference: 775524 -Ao procurar um termo com "%" diretamente via URL, a página retorna um pedido 400 Bad Request. - - -## +Ao pesquisar um termo com "%" diretamente via URL, a página retorna uma solicitação 400 Bad Request. ## Simulação -- Procure qualquer termo com "%", por exemplo, "100% algodão"; -- Refresque a página +- Pesquise qualquer termo com "%", por exemplo, "100% algodão"; +- Atualizar a página -## ## Workaround -Busca sem o "%". +N/A diff --git a/docs/known-issues/pt/bad-request-when-searching-terms-with-through-autocomplete.md b/docs/known-issues/pt/bad-request-when-searching-terms-with-through-autocomplete.md new file mode 100644 index 000000000..32119cdb4 --- /dev/null +++ b/docs/known-issues/pt/bad-request-when-searching-terms-with-through-autocomplete.md @@ -0,0 +1,43 @@ +--- +title: 'Solicitação incorreta ao pesquisar termos com "#" por meio do preenchimento automático' +id: 18pMsxubB9eSPGlULAN35p +status: PUBLISHED +createdAt: 2024-02-06T20:07:52.739Z +updatedAt: 2024-02-06T20:07:53.531Z +publishedAt: 2024-02-06T20:07:53.531Z +firstPublishedAt: 2024-02-06T20:07:53.531Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: solicitacao-incorreta-ao-pesquisar-termos-com-por-meio-do-preenchimento-automatico +locale: pt +kiStatus: Backlog +internalReference: 978136 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Ao pesquisar um termo com "#" diretamente por meio do preenchimento automático, a página nunca é carregada + +## Simulação + + + +- Pesquise qualquer termo com "#", por exemplo, "Shirt#" no preenchimento automático; + + + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/pt/bad-request-when-trying-to-access-an-inventory-with-a-huge-quantity-of-reserved-items.md b/docs/known-issues/pt/bad-request-when-trying-to-access-an-inventory-with-a-huge-quantity-of-reserved-items.md new file mode 100644 index 000000000..595c2e7d2 --- /dev/null +++ b/docs/known-issues/pt/bad-request-when-trying-to-access-an-inventory-with-a-huge-quantity-of-reserved-items.md @@ -0,0 +1,42 @@ +--- +title: 'Solicitação incorreta ao tentar acessar um inventário com uma grande quantidade de itens reservados' +id: 4DujUMKeYTlx2MXAjnHlS5 +status: PUBLISHED +createdAt: 2024-07-03T20:18:55.508Z +updatedAt: 2024-07-03T20:23:50.434Z +publishedAt: 2024-07-03T20:23:50.434Z +firstPublishedAt: 2024-07-03T20:18:56.626Z +contentType: knownIssue +productTeam: Logistics +author: 2mXZkbi0oi061KicTExNjo +tag: Logistics +slug: solicitacao-incorreta-ao-tentar-acessar-um-inventario-com-uma-grande-quantidade-de-itens-reservados +locale: pt +kiStatus: Fixed +internalReference: 296066 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + + +Quando tentamos ver os detalhes das reservas de um SKU no módulo de logística, na lista de inventário de produtos (**Inventory & Shipping** > **Inventory management**), podemos ter um problema quando há muitas reservas ativas. + +Não é possível acessar ou atualizar um inventário de SKU com uma grande quantidade de itens reservados, como, por exemplo, 100.000 reservas ativas. + +O usuário pode ver na interface do usuário o erro: **"Erro ao tentar buscar a reserva "** + +Ou, nos detalhes da resposta da API, o erro: **"Muitas reservas ativas "** + +## Simulação + + + +## Workaround + + + diff --git a/docs/known-issues/pt/badly-formatted-text-for-search-titles-and-breadcrumbs-in-specific-scenarios-with-merchandising-rules.md b/docs/known-issues/pt/badly-formatted-text-for-search-titles-and-breadcrumbs-in-specific-scenarios-with-merchandising-rules.md new file mode 100644 index 000000000..09ba8021b --- /dev/null +++ b/docs/known-issues/pt/badly-formatted-text-for-search-titles-and-breadcrumbs-in-specific-scenarios-with-merchandising-rules.md @@ -0,0 +1,45 @@ +--- +title: 'Texto mal formatado para títulos de pesquisa e breadcrumbs em cenários específicos com regras de merchandising' +id: 3dQskVnI1sbF6jgsopjUUt +status: PUBLISHED +createdAt: 2024-03-13T20:52:33.781Z +updatedAt: 2024-03-13T20:52:34.698Z +publishedAt: 2024-03-13T20:52:34.698Z +firstPublishedAt: 2024-03-13T20:52:34.698Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: texto-mal-formatado-para-titulos-de-pesquisa-e-breadcrumbs-em-cenarios-especificos-com-regras-de-merchandising +locale: pt +kiStatus: Backlog +internalReference: 999476 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Algumas páginas de resultados de pesquisa ocultam os filtros aplicados - já que eles já fazem parte da própria página, portanto, são definidos como "initialAttributes" - para se concentrar nos filtros adicionais que podem ser aplicados. Nesses cenários, os valores do título da página e dos breadcrumbs são basicamente definidos pelo primeiro produto da página. + +As regras de merchandising que colocam produtos de diferentes contextos nas primeiras posições de uma página afetam essa string. Quando os "initialAttributes" da página não correspondem a nenhum dos atributos do primeiro produto, como alternativa, esses textos são definidos pela slug - um texto simplificado sem capitalização, diacríticos ou outros caracteres especiais. + +Lembre-se de que esse tipo de regra de merchandising pode ser uma prática ruim. + +## Simulação + + + +- Considere uma categoria com a árvore "Food > Fruits > Apples and Pears" (Alimentos > Frutas > Maçãs e Peras), que se traduz em "Maçãs e Peras" em português (portanto, temos diacríticos/acentos para um exemplo melhor); +- Adicionar um produto de uma árvore de categoria diferente por meio de uma regra de merchandising, como um fatiador da categoria "Cozinha > Acessórios > Fatiadores" à categoria "Alimentos > Frutas"; +- Como o primeiro produto da categoria "Maçãs e Peras" será esse cortador, o título da página e as migalhas de pão serão apresentados como "Maçãs e Peras" + +## Workaround + + +N/A + + diff --git a/docs/known-issues/pt/benefitsitems-array-inside-of-productcontextprovider-shuffle-items-when-the-promotion-is-a-buy-together-type.md b/docs/known-issues/pt/benefitsitems-array-inside-of-productcontextprovider-shuffle-items-when-the-promotion-is-a-buy-together-type.md new file mode 100644 index 000000000..843c79452 --- /dev/null +++ b/docs/known-issues/pt/benefitsitems-array-inside-of-productcontextprovider-shuffle-items-when-the-promotion-is-a-buy-together-type.md @@ -0,0 +1,35 @@ +--- +title: 'A matriz Benefits.items dentro do ProductContextProvider embaralha os itens quando a promoção é do tipo Buy Together' +id: 1VeBqJAKwpVR5YHqtEJ7Xz +status: PUBLISHED +createdAt: 2023-10-05T19:57:59.828Z +updatedAt: 2023-10-05T19:58:00.724Z +publishedAt: 2023-10-05T19:58:00.724Z +firstPublishedAt: 2023-10-05T19:58:00.724Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: a-matriz-benefitsitems-dentro-do-productcontextprovider-embaralha-os-itens-quando-a-promocao-e-do-tipo-buy-together +locale: pt +kiStatus: Backlog +internalReference: 915213 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Ao examinar a matriz de benefícios dentro do ProductContextProvider no PDP de um produto, podemos ver que nem todos os produtos são retornados e os que são retornados são embaralhados. As duas listas de produtos dentro da promoção estão juntas na mesma matriz. Isso só acontece quando a promoção é do tipo Buy Together. + +## Simulação + + + +## Workaround + + + diff --git a/docs/known-issues/pt/boolean-filter-on-form-application-does-not-work-properly.md b/docs/known-issues/pt/boolean-filter-on-form-application-does-not-work-properly.md new file mode 100644 index 000000000..687691efb --- /dev/null +++ b/docs/known-issues/pt/boolean-filter-on-form-application-does-not-work-properly.md @@ -0,0 +1,51 @@ +--- +title: 'O filtro booleano no aplicativo de formulário não funciona corretamente' +id: 4x77xCLrvU4gDWZ4s1faHw +status: PUBLISHED +createdAt: 2023-10-11T21:15:13.342Z +updatedAt: 2023-10-11T21:31:06.894Z +publishedAt: 2023-10-11T21:31:06.894Z +firstPublishedAt: 2023-10-11T21:15:13.935Z +contentType: knownIssue +productTeam: Storage +author: 2mXZkbi0oi061KicTExNjo +tag: Storage +slug: o-filtro-booleano-no-aplicativo-de-formulario-nao-funciona-corretamente +locale: pt +kiStatus: Backlog +internalReference: 918537 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Quando um filtro booleano é selecionado, a seguinte mensagem é retornada: +Ocorreu um erro inesperado. Tente novamente. Se o problema persistir, entre em contato com o suporte. + ![](https://vtexhelp.zendesk.com/attachments/token/HAwA6Uf51x49bxGLiziKpdQnj/?name=image.png) + +## Simulação + + + +- Acesse o CRM de dados mestre (por exemplo, https://my-account-here.vtexcrm.com.br); +- Acessar um aplicativo de formulário com opção de filtro booleano: + ![](https://vtexhelp.zendesk.com/attachments/token/tyRYoZP61rVzhVBx3A1rHbGgf/?name=image.png) + +- Selecione 0 ou 1 opção; +- Clique no botão "_Filtro_"; +- Uma mensagem pop-up será aberta com o erro "`Ocorreu um erro inesperado. Tente novamente. Se o problema persistir, entre em contato com o suporte.`": + ![](https://vtexhelp.zendesk.com/attachments/token/HAwA6Uf51x49bxGLiziKpdQnj/?name=image.png) + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/pt/boolean-videoaudio-html-properties-not-being-validated-on-legacy-cms.md b/docs/known-issues/pt/boolean-videoaudio-html-properties-not-being-validated-on-legacy-cms.md index 2f5b7b876..b882ecf9e 100644 --- a/docs/known-issues/pt/boolean-videoaudio-html-properties-not-being-validated-on-legacy-cms.md +++ b/docs/known-issues/pt/boolean-videoaudio-html-properties-not-being-validated-on-legacy-cms.md @@ -3,8 +3,8 @@ title: 'Propriedades Booleanas de Vídeo/Áudio HTML não validadas no CMS Legac id: 2WjsLZ7vw0KO023rGQd77L status: PUBLISHED createdAt: 2022-03-16T19:27:06.599Z -updatedAt: 2022-11-25T22:10:23.568Z -publishedAt: 2022-11-25T22:10:23.568Z +updatedAt: 2024-02-16T20:28:59.288Z +publishedAt: 2024-02-16T20:28:59.288Z firstPublishedAt: 2022-03-16T19:27:07.097Z contentType: knownIssue productTeam: Portal @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Portal slug: propriedades-booleanas-de-videoaudio-html-nao-validadas-no-cms-legacy locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 491898 --- diff --git a/docs/known-issues/pt/brands-with-some-special-characters-are-not-searchable-on-the-brand-admin.md b/docs/known-issues/pt/brands-with-some-special-characters-are-not-searchable-on-the-brand-admin.md new file mode 100644 index 000000000..878e3acf4 --- /dev/null +++ b/docs/known-issues/pt/brands-with-some-special-characters-are-not-searchable-on-the-brand-admin.md @@ -0,0 +1,40 @@ +--- +title: 'As marcas com alguns caracteres especiais não podem ser pesquisadas no administrador da marca' +id: 296otMWGge4c2LJMvVhKEr +status: PUBLISHED +createdAt: 2024-01-04T13:57:15.861Z +updatedAt: 2024-02-16T20:26:37.632Z +publishedAt: 2024-02-16T20:26:37.632Z +firstPublishedAt: 2024-01-04T13:57:16.584Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: as-marcas-com-alguns-caracteres-especiais-nao-podem-ser-pesquisadas-no-administrador-da-marca +locale: pt +kiStatus: No Fix +internalReference: 503496 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +A interface do usuário da marca, `.myvtex.com/admin/Site/Marca.aspx`, não permite que os usuários pesquisem marcas com alguns caracteres especiais no nome, como apóstrofos `'`. Além disso, letras de alfabetos não latinos também não podem ser pesquisadas, por exemplo, do alfabeto polonês, como `Ż`. + +## Simulação + + +- Pesquise qualquer marca com apóstrofos na UI da marca; +- A pesquisa não encontrará marcas com apóstrofos. + + + +## Workaround + + +Não há solução alternativa. + diff --git a/docs/known-issues/pt/broadcaster-not-notifying-all-the-stock-changes-to-the-intelligent-search-module.md b/docs/known-issues/pt/broadcaster-not-notifying-all-the-stock-changes-to-the-intelligent-search-module.md index 71d7340f6..89b4655f6 100644 --- a/docs/known-issues/pt/broadcaster-not-notifying-all-the-stock-changes-to-the-intelligent-search-module.md +++ b/docs/known-issues/pt/broadcaster-not-notifying-all-the-stock-changes-to-the-intelligent-search-module.md @@ -3,8 +3,8 @@ title: 'Emissora que não notifica todas as mudanças de estoque no módulo de B id: XLozPnuonjPImtZa8bWAz status: PUBLISHED createdAt: 2022-10-24T12:26:59.536Z -updatedAt: 2023-03-29T13:40:37.657Z -publishedAt: 2023-03-29T13:40:37.657Z +updatedAt: 2023-07-05T17:37:16.708Z +publishedAt: 2023-07-05T17:37:16.708Z firstPublishedAt: 2022-10-24T12:27:00.490Z contentType: knownIssue productTeam: Intelligent Search diff --git a/docs/known-issues/pt/buscacep-not-working-in-create-giftlist-form.md b/docs/known-issues/pt/buscacep-not-working-in-create-giftlist-form.md index fe68aaa27..b10e2be9e 100644 --- a/docs/known-issues/pt/buscacep-not-working-in-create-giftlist-form.md +++ b/docs/known-issues/pt/buscacep-not-working-in-create-giftlist-form.md @@ -3,8 +3,8 @@ title: 'Buscacep não trabalha em forma de GiftList.' id: 3VRPSO1wYFX5XWrpTSD78X status: PUBLISHED createdAt: 2022-11-02T13:00:43.442Z -updatedAt: 2022-11-25T21:42:09.907Z -publishedAt: 2022-11-25T21:42:09.907Z +updatedAt: 2024-02-16T20:29:33.235Z +publishedAt: 2024-02-16T20:29:33.235Z firstPublishedAt: 2022-11-02T13:00:44.422Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: buscacep-nao-trabalha-em-forma-de-giftlist locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 342418 --- diff --git a/docs/known-issues/pt/button-cancel-inside-the-mycards-page-not-translated-to-spanish.md b/docs/known-issues/pt/button-cancel-inside-the-mycards-page-not-translated-to-spanish.md index 465c1f09d..6572c7dca 100644 --- a/docs/known-issues/pt/button-cancel-inside-the-mycards-page-not-translated-to-spanish.md +++ b/docs/known-issues/pt/button-cancel-inside-the-mycards-page-not-translated-to-spanish.md @@ -3,8 +3,8 @@ title: 'Botão "Cancelar" dentro da página MyCards não traduzido para o espanh id: 5wIEEoF7gTLYlWnANxDZ7h status: PUBLISHED createdAt: 2022-02-24T13:18:00.062Z -updatedAt: 2022-11-25T22:07:29.627Z -publishedAt: 2022-11-25T22:07:29.627Z +updatedAt: 2024-02-16T20:25:05.684Z +publishedAt: 2024-02-16T20:25:05.684Z firstPublishedAt: 2022-02-24T13:18:00.593Z contentType: knownIssue productTeam: Payments @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Payments slug: botao-cancelar-dentro-da-pagina-mycards-nao-traduzido-para-o-espanhol locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 431200 --- diff --git a/docs/known-issues/pt/buttons-may-not-work-on-the-first-try-in-fullcleanup-admin.md b/docs/known-issues/pt/buttons-may-not-work-on-the-first-try-in-fullcleanup-admin.md new file mode 100644 index 000000000..5734378c1 --- /dev/null +++ b/docs/known-issues/pt/buttons-may-not-work-on-the-first-try-in-fullcleanup-admin.md @@ -0,0 +1,35 @@ +--- +title: 'Os botões podem não funcionar na primeira tentativa no administrador de limpeza completa' +id: 4spOMbnKZPCcnQghKTP6Zb +status: PUBLISHED +createdAt: 2023-04-14T17:39:56.758Z +updatedAt: 2024-06-17T13:39:35.332Z +publishedAt: 2024-06-17T13:39:35.332Z +firstPublishedAt: 2023-04-14T17:39:57.290Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: os-botoes-podem-nao-funcionar-na-primeira-tentativa-no-administrador-de-limpeza-completa +locale: pt +kiStatus: Backlog +internalReference: 790828 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +No administrador do Fullcleanup, espera-se que os botões ajam na primeira tentativa. No entanto, para executar a ação, pode ser necessário clicar no botão várias vezes. + +## Simulação + + + +## Workaround + + + diff --git a/docs/known-issues/pt/buy-together-promotion-with-lots-of-skus-may-let-the-eligible-products-not-to-load-on-the-front-timeout.md b/docs/known-issues/pt/buy-together-promotion-with-lots-of-skus-may-let-the-eligible-products-not-to-load-on-the-front-timeout.md new file mode 100644 index 000000000..d68f75cba --- /dev/null +++ b/docs/known-issues/pt/buy-together-promotion-with-lots-of-skus-may-let-the-eligible-products-not-to-load-on-the-front-timeout.md @@ -0,0 +1,46 @@ +--- +title: 'A promoção Buy Together com muitos SKUs pode fazer com que os produtos qualificados não sejam carregados na frente (tempo limite)' +id: e1OJuUhZhYidnoRaDoDRc +status: PUBLISHED +createdAt: 2022-01-21T17:36:41.181Z +updatedAt: 2024-02-16T20:29:59.287Z +publishedAt: 2024-02-16T20:29:59.287Z +firstPublishedAt: 2024-01-23T15:09:22.474Z +contentType: knownIssue +productTeam: Portal +author: 2mXZkbi0oi061KicTExNjo +tag: Portal +slug: a-promocao-buy-together-com-muitos-skus-pode-fazer-com-que-os-produtos-qualificados-nao-sejam-carregados-na-frente-tempo-limite +locale: pt +kiStatus: No Fix +internalReference: 301463 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +A promoção Buy Together com muitos SKUs pode fazer com que os produtos qualificados não sejam carregados na frente devido ao tempo limite. As páginas de produto usam o controle de produto ``. Esse controle é responsável por trazer informações de todos os SKUs qualificados definidos na promoção para a página do produto. + +O problema é que, se o cliente definir muitos SKUs nessa promoção, o Portal terá que trazer essas informações (preço, estoque etc.) de todos os produtos desses SKUs para a página do produto. E o Portal faz isso simulando seus produtos com o checkout. Se tivermos uma promoção que foi definida, por exemplo, com 50 SKUs, e esses SKUs são de produtos que têm pelo menos 5 SKUs por produto) e estão disponíveis, por exemplo, em 3 Canais de Vendas, o Portal terá que simular com o checkout cada SKU para cada SC de cada produto elegível nessa promoção apenas para mostrar essa página de produto específica. Nesse exemplo, o Portal terá que fazer 750 simulações com o checkout (50 SKUs definidos na promoção, assumindo que esses SKus são de produtos que têm 5 SKUs, são 250 SKUs, e todos devem ser simulados para cada SC, o que nos dá 750 simulações). + +ps: não temos um número correto para definir na lista de SKUs, pois isso dependerá de cada cliente. Se o cliente tiver produtos com poucos SKUs e apenas um SC disponível, ele poderá usar mais SKUs nesse tipo de promoção. + +## Simulação + + +- Criar uma promoção Buy Together +- Coloque na lista de SKUs 1 ou na lista de SKUs 2 muitos SKUs, como mais de 50. +- Tente carregar a página do produto que usa o controle ``, a página não deve ser carregada devido a um tempo limite + +## Workaround + + +Há duas maneiras de "resolver" esse problema: +- Remover o controle do modelo , isso fará com que a página do produto não carregue as informações sobre esse produto disponíveis nessa promoção; +- Usar menos SKUs na lista da promoção Buy Together. Mais uma vez, infelizmente, não temos um número específico que funcione. Aconselho o cliente a tentar com algo como 10 e começar a aumentar e testar. + + diff --git a/docs/known-issues/pt/buyers-cant-login-if-there-is-misconfiguration-in-organizationscost-centers.md b/docs/known-issues/pt/buyers-cant-login-if-there-is-misconfiguration-in-organizationscost-centers.md new file mode 100644 index 000000000..0dd3fc320 --- /dev/null +++ b/docs/known-issues/pt/buyers-cant-login-if-there-is-misconfiguration-in-organizationscost-centers.md @@ -0,0 +1,43 @@ +--- +title: 'Os compradores não podem fazer login se houver uma configuração incorreta nas organizações/centros de custo' +id: r5p7K15FkbZUDSOUQ6hGz +status: PUBLISHED +createdAt: 2023-11-30T22:21:39.852Z +updatedAt: 2023-12-01T20:19:35.375Z +publishedAt: 2023-12-01T20:19:35.375Z +firstPublishedAt: 2023-11-30T22:21:40.638Z +contentType: knownIssue +productTeam: B2B +author: 2mXZkbi0oi061KicTExNjo +tag: B2B +slug: os-compradores-nao-podem-fazer-login-se-houver-uma-configuracao-incorreta-nas-organizacoescentros-de-custo +locale: pt +kiStatus: Backlog +internalReference: 945609 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Quando um usuário tem a primeira organização atribuída a ele inválida com o ID do centro de custo errado, o login falha sem nenhuma mensagem. + +Haverá a mensagem `"App storefront-permissions failed, resulting in an error building the session"` na resposta da sessão. + +## Simulação + + + +- Crie uma organização com o ID de centro de custo incorreto; +- Faça login no site + +## Workaround + + +Corrija o ID do centro de custo associado à organização ou exclua a organização. + + + diff --git a/docs/known-issues/pt/calculation-issue-in-comissionamount.md b/docs/known-issues/pt/calculation-issue-in-comissionamount.md new file mode 100644 index 000000000..883c193a3 --- /dev/null +++ b/docs/known-issues/pt/calculation-issue-in-comissionamount.md @@ -0,0 +1,40 @@ +--- +title: 'Problema de cálculo em comissionAmount' +id: 1E8DRneWHVncTu5bZ9hNtF +status: PUBLISHED +createdAt: 2024-03-15T21:13:28.729Z +updatedAt: 2024-03-15T21:13:29.705Z +publishedAt: 2024-03-15T21:13:29.705Z +firstPublishedAt: 2024-03-15T21:13:29.705Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: problema-de-calculo-em-comissionamount +locale: pt +kiStatus: Backlog +internalReference: 1001005 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Isso ocorre em um cenário específico de divisão de pagamento com vários pagamentos e vendedores (em que ambos são responsáveis por encargos de processamento de pagamento e estornos). A soma do `comissionAmount` dos vendedores não é igual ao `amount` do marketplace (problema de arredondamento), essa diferença pode causar uma recusa de liquidação pelo adquirente. + +## Simulação + + +Não foi possível simular esse problema, pois ele envolve várias condições + +## Workaround + + +NA + + + + diff --git a/docs/known-issues/pt/call-center-operators-email-is-sent-to-orderform-when-adding-items-to-cart-from-store-framework-frontend.md b/docs/known-issues/pt/call-center-operators-email-is-sent-to-orderform-when-adding-items-to-cart-from-store-framework-frontend.md new file mode 100644 index 000000000..927e08986 --- /dev/null +++ b/docs/known-issues/pt/call-center-operators-email-is-sent-to-orderform-when-adding-items-to-cart-from-store-framework-frontend.md @@ -0,0 +1,45 @@ +--- +title: 'O e-mail do operador do call center é enviado para o orderForm ao adicionar itens ao carrinho no front-end do Store Framework' +id: 3KwP4q7VZsu6e3c1DwWY5t +status: PUBLISHED +createdAt: 2024-07-16T20:06:11.748Z +updatedAt: 2024-07-16T20:06:12.844Z +publishedAt: 2024-07-16T20:06:12.844Z +firstPublishedAt: 2024-07-16T20:06:12.844Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: o-email-do-operador-do-call-center-e-enviado-para-o-orderform-ao-adicionar-itens-ao-carrinho-no-frontend-do-store-framework +locale: pt +kiStatus: Backlog +internalReference: 1066571 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Ao usar os componentes do Store Framework para adicionar itens a um carrinho enquanto estiver conectado como um operador de call center e não estiver se passando por um cliente, o e-mail do operador é preenchido no anexo clientProfileData do formulário de pedido. + +## Simulação + + + +1. Acesse uma loja criada no Store Framework. +2. Autentique-se como um operador de call center. +3. Sem se passar por nenhum cliente, adicione um item ao carrinho com um componente como o botão add-to-cart. +4. Verifique se o carrinho agora contém o endereço de e-mail do operador da central de atendimento + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/pt/callbacks-after-approval-may-trigger-paymentauthorizationworker-to-retry-payment-which-may-also-deny-it.md b/docs/known-issues/pt/callbacks-after-approval-may-trigger-paymentauthorizationworker-to-retry-payment-which-may-also-deny-it.md new file mode 100644 index 000000000..0c9ee9a43 --- /dev/null +++ b/docs/known-issues/pt/callbacks-after-approval-may-trigger-paymentauthorizationworker-to-retry-payment-which-may-also-deny-it.md @@ -0,0 +1,42 @@ +--- +title: 'As chamadas de retorno após a aprovação podem acionar o PaymentAuthorizationWorker para tentar novamente o pagamento, o que também pode negá-lo.' +id: 1dbTbMRMvJQaxzXjWwQplD +status: PUBLISHED +createdAt: 2023-09-15T18:22:54.533Z +updatedAt: 2023-09-15T18:22:55.496Z +publishedAt: 2023-09-15T18:22:55.496Z +firstPublishedAt: 2023-09-15T18:22:55.496Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: as-chamadas-de-retorno-apos-a-aprovacao-podem-acionar-o-paymentauthorizationworker-para-tentar-novamente-o-pagamento-o-que-tambem-pode-negalo +locale: pt +kiStatus: Backlog +internalReference: 740499 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Quando o provedor envia um retorno de chamada logo após a autorização, ele pode acionar uma nova tentativa de autorização. Portanto, em alguns casos, quando a transação tiver mais de um pagamento e um deles for um cartão-presente, uma nova tentativa de autorização poderá cancelar a transação quando ela não tiver fundos. + +## Simulação + + +Não pode ser simulado, pois depende do retorno de chamada do provedor. + + + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/pt/campaign-audience-ui-changing-different-from-to-equal-to-with-a-collection.md b/docs/known-issues/pt/campaign-audience-ui-changing-different-from-to-equal-to-with-a-collection.md new file mode 100644 index 000000000..4107cc932 --- /dev/null +++ b/docs/known-issues/pt/campaign-audience-ui-changing-different-from-to-equal-to-with-a-collection.md @@ -0,0 +1,36 @@ +--- +title: 'IU do público-alvo da campanha alterando "Diferente de" para "Igual a" com uma coleção' +id: 6IkWioZ9WRgg1DFEMdnthB +status: PUBLISHED +createdAt: 2023-08-15T15:12:54.580Z +updatedAt: 2023-08-15T15:18:11.108Z +publishedAt: 2023-08-15T15:18:11.108Z +firstPublishedAt: 2023-08-15T15:12:55.461Z +contentType: knownIssue +productTeam: Pricing & Promotions +author: 2mXZkbi0oi061KicTExNjo +tag: Pricing & Promotions +slug: iu-do-publicoalvo-da-campanha-alterando-diferente-de-para-igual-a-com-uma-colecao +locale: pt +kiStatus: Backlog +internalReference: 881131 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + + +Ao criar um público-alvo e definir Coleções **Diferente de**, essa opção é salva na interface do usuário; depois de retornar ao público-alvo, ela será exibida como Igual a na interface do usuário, mas manterá sua primeira opção na API. + +## Simulação + + + +## Workaround + + + diff --git a/docs/known-issues/pt/campovalorformaspx-save-button-requires-two-clicks.md b/docs/known-issues/pt/campovalorformaspx-save-button-requires-two-clicks.md index 248fe3105..9dfc4c127 100644 --- a/docs/known-issues/pt/campovalorformaspx-save-button-requires-two-clicks.md +++ b/docs/known-issues/pt/campovalorformaspx-save-button-requires-two-clicks.md @@ -3,8 +3,8 @@ title: 'O botão Salvar do CampoValorForm.aspx requer dois cliques' id: G0YtmOpdB4nNdw8w87ZNz status: PUBLISHED createdAt: 2022-02-16T13:28:52.922Z -updatedAt: 2022-11-25T21:45:10.712Z -publishedAt: 2022-11-25T21:45:10.712Z +updatedAt: 2024-02-16T20:26:25.672Z +publishedAt: 2024-02-16T20:26:25.672Z firstPublishedAt: 2022-02-16T13:28:53.505Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: o-botao-salvar-do-campovalorformaspx-requer-dois-cliques locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 525616 --- diff --git a/docs/known-issues/pt/canonical-tags-are-not-applied-after-3rd-category-level.md b/docs/known-issues/pt/canonical-tags-are-not-applied-after-3rd-category-level.md new file mode 100644 index 000000000..281463dc3 --- /dev/null +++ b/docs/known-issues/pt/canonical-tags-are-not-applied-after-3rd-category-level.md @@ -0,0 +1,46 @@ +--- +title: 'As tags canônicas não são aplicadas após o terceiro nível de categoria' +id: 6HU8WLT5yVRBqeBmGgYRsi +status: PUBLISHED +createdAt: 2023-11-08T13:31:23.182Z +updatedAt: 2024-02-19T19:24:10.757Z +publishedAt: 2024-02-19T19:24:10.757Z +firstPublishedAt: 2023-11-08T13:31:24.275Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: as-tags-canonicas-nao-sao-aplicadas-apos-o-terceiro-nivel-de-categoria +locale: pt +kiStatus: Backlog +internalReference: 932349 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +As tags canônicas não são aplicadas após o terceiro nível de categoria quando há uma árvore de categorias com mais de três níveis (departamento, categoria e subcategoria), os outros níveis acima não são exibidos na canônica + +## Simulação + + + +1. Crie qualquer subcategoria de 4º nível +2. Acesse a página criada +3. Verifique a Canonical para ela no console. Ela não mostrará nada após o terceiro nível. Somente o terceiro e os seguintes. + + + +## Workaround + + +Não há nenhuma solução alternativa disponível. + + + + + diff --git a/docs/known-issues/pt/cant-edit-the-name-of-the-styles-template.md b/docs/known-issues/pt/cant-edit-the-name-of-the-styles-template.md new file mode 100644 index 000000000..f31cccf3c --- /dev/null +++ b/docs/known-issues/pt/cant-edit-the-name-of-the-styles-template.md @@ -0,0 +1,43 @@ +--- +title: 'Não é possível editar o nome do modelo Styles' +id: 5czxRVaMCZFgvOadfYKl1h +status: PUBLISHED +createdAt: 2023-08-16T17:41:40.059Z +updatedAt: 2023-08-16T17:41:41.113Z +publishedAt: 2023-08-16T17:41:41.113Z +firstPublishedAt: 2023-08-16T17:41:41.113Z +contentType: knownIssue +productTeam: CMS +author: 2mXZkbi0oi061KicTExNjo +tag: CMS +slug: nao-e-possivel-editar-o-nome-do-modelo-styles +locale: pt +kiStatus: Backlog +internalReference: 882147 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Depois de criar um novo estilo no módulo Styles, não é possível editar seu nome. + +## Simulação + + +Crie seu modelo de estilo no módulo Styles e salve-o. Tente editar seu nome. Tente editar seu nome e você verá que não há opção para isso. + + + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/pt/card-brands-incorrectly-processed-as-visa.md b/docs/known-issues/pt/card-brands-incorrectly-processed-as-visa.md new file mode 100644 index 000000000..f9f26fac7 --- /dev/null +++ b/docs/known-issues/pt/card-brands-incorrectly-processed-as-visa.md @@ -0,0 +1,42 @@ +--- +title: 'Marcas de cartão processadas incorretamente como Visa' +id: 7xXie4JWGLWe0ImmHAHzSy +status: PUBLISHED +createdAt: 2024-04-30T13:28:23.035Z +updatedAt: 2024-04-30T20:35:47.075Z +publishedAt: 2024-04-30T20:35:47.075Z +firstPublishedAt: 2024-04-30T13:28:24.008Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: marcas-de-cartao-processadas-incorretamente-como-visa +locale: pt +kiStatus: Backlog +internalReference: 1024823 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Alguns cartões de crédito podem ser processados como Visa quando, na verdade, são de outra marca. + +## Simulação + + +Não foi possível replicar esse problema; ele parece ocorrer em dispositivos móveis e cartões salvos. + + + +## Workaround + + +NA + + + + diff --git a/docs/known-issues/pt/card-facebook-doesnt-save-some-settings.md b/docs/known-issues/pt/card-facebook-doesnt-save-some-settings.md index 79f9e404c..b21fd443c 100644 --- a/docs/known-issues/pt/card-facebook-doesnt-save-some-settings.md +++ b/docs/known-issues/pt/card-facebook-doesnt-save-some-settings.md @@ -3,8 +3,8 @@ title: 'O card do Facebook não salva algumas configurações' id: 4MTMozT5bmub7Y96TXCl09 status: PUBLISHED createdAt: 2022-03-23T18:52:58.216Z -updatedAt: 2022-12-02T18:05:07.099Z -publishedAt: 2022-12-02T18:05:07.099Z +updatedAt: 2024-02-16T20:26:09.791Z +publishedAt: 2024-02-16T20:26:09.791Z firstPublishedAt: 2022-03-23T18:52:58.849Z contentType: knownIssue productTeam: Connections @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Connections slug: o-facebook-do-cartao-nao-salva-algumas-configuracoes locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 548763 --- diff --git a/docs/known-issues/pt/cart-created-from-an-old-order-doesnt-bring-the-assembly-options.md b/docs/known-issues/pt/cart-created-from-an-old-order-doesnt-bring-the-assembly-options.md new file mode 100644 index 000000000..06ad0d1ab --- /dev/null +++ b/docs/known-issues/pt/cart-created-from-an-old-order-doesnt-bring-the-assembly-options.md @@ -0,0 +1,47 @@ +--- +title: 'O carrinho criado a partir de um pedido antigo não traz as opções de montagem' +id: 530zUKzAm8oafA8BKl7G8F +status: PUBLISHED +createdAt: 2024-04-19T20:21:41.131Z +updatedAt: 2024-04-19T20:21:42.184Z +publishedAt: 2024-04-19T20:21:42.184Z +firstPublishedAt: 2024-04-19T20:21:42.184Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: o-carrinho-criado-a-partir-de-um-pedido-antigo-nao-traz-as-opcoes-de-montagem +locale: pt +kiStatus: Backlog +internalReference: 1020278 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Ao criar um carrinho a partir de um pedido antigo (botão "Pedir novamente" na tela "Meus pedidos"), as opções de montagem do pedido original não serão mantidas. + +## Simulação + + + +1. Faça o pedido de um produto com opções de montagem; +2. Acesse a tela "My orders" (Meus pedidos); +3. Clique em "Order again"; +4. Observe que o carrinho que foi gerado em seguida trouxe apenas os SKUs do pedido anterior, sem as respectivas montagens. + + + +## Workaround + + +Atualmente, não há solução alternativa para esse cenário. + + + + + diff --git a/docs/known-issues/pt/cart-created-from-an-old-order-doesnt-bring-the-attachments.md b/docs/known-issues/pt/cart-created-from-an-old-order-doesnt-bring-the-attachments.md index 4d7ead6ec..e23a283fd 100644 --- a/docs/known-issues/pt/cart-created-from-an-old-order-doesnt-bring-the-attachments.md +++ b/docs/known-issues/pt/cart-created-from-an-old-order-doesnt-bring-the-attachments.md @@ -3,8 +3,8 @@ title: 'O carrinho criado a partir de um pedido antigo não traz os anexos' id: 2TGthMyZOUQWkc2Wo6wgIg status: PUBLISHED createdAt: 2019-01-08T16:58:19.057Z -updatedAt: 2023-05-08T18:33:57.918Z -publishedAt: 2023-05-08T18:33:57.918Z +updatedAt: 2024-07-01T18:49:01.443Z +publishedAt: 2024-07-01T18:49:01.443Z firstPublishedAt: 2019-01-08T18:21:16.502Z contentType: knownIssue productTeam: Checkout @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Checkout slug: o-carrinho-criado-a-partir-de-um-pedido-antigo-nao-traz-os-anexos locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 802464 --- diff --git a/docs/known-issues/pt/cart-created-from-an-order-again-option-in-my-orders-the-customers-email-is-not-being-placed-as-expected-in-the-orderform.md b/docs/known-issues/pt/cart-created-from-an-order-again-option-in-my-orders-the-customers-email-is-not-being-placed-as-expected-in-the-orderform.md new file mode 100644 index 000000000..17876d77b --- /dev/null +++ b/docs/known-issues/pt/cart-created-from-an-order-again-option-in-my-orders-the-customers-email-is-not-being-placed-as-expected-in-the-orderform.md @@ -0,0 +1,52 @@ +--- +title: 'Carrinho criado a partir de uma opção "pedir novamente" em Meus pedidos, o e-mail do cliente não está sendo colocado como esperado no formulário de pedido' +id: 6dDhkaIhquOqaDuNkVZuln +status: PUBLISHED +createdAt: 2023-12-04T22:41:21.385Z +updatedAt: 2023-12-04T22:41:22.139Z +publishedAt: 2023-12-04T22:41:22.139Z +firstPublishedAt: 2023-12-04T22:41:22.139Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: carrinho-criado-a-partir-de-uma-opcao-pedir-novamente-em-meus-pedidos-o-email-do-cliente-nao-esta-sendo-colocado-como-esperado-no-formulario-de-pedido +locale: pt +kiStatus: Backlog +internalReference: 947563 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + + +Na seção **My Orders** (Meus pedidos) em **My Account** (Minha conta), há a opção de configurar um carrinho com base em um pedido que o cliente fez anteriormente. + +Nesse caso, o problema é que, em um **fluxo de televendas**, ao **pessoar o cliente e tentar montar um carrinho com base em um pedido anterior**, ao clicar em **My Orders (List)** na opção "**Order again**", o e-mail do agente de televendas é colocado nos dados do perfil do cliente do formulário de pedido, e não do cliente, como esperado. + +Vale a pena mencionar que esse comportamento só acontece quando se clica no botão "pedir novamente" na lista de pedidos Meus pedidos. + +## Simulação + + + +1. Faça login com um usuário de televendas +2. Fazer-se passar por um cliente +3. Vá para a seção My Orders (Meus pedidos) em My Account (Minha conta) +4. Na lista de pedidos, clique em "order again" em qualquer um deles. +5. Valide as informações do cliente no formulário de pedido (clientProfileData.email + +## Workaround + + + +Para fazer pedidos com base em um pedido antigo, é recomendável inserir os detalhes do pedido primeiro e, em seguida, clicar na opção "order again" (fazer novo pedido). + + + + + diff --git a/docs/known-issues/pt/cart-itemdeliverytype-is-missing-sent-by-checkout-in-additionaldata.md b/docs/known-issues/pt/cart-itemdeliverytype-is-missing-sent-by-checkout-in-additionaldata.md new file mode 100644 index 000000000..3faa256ef --- /dev/null +++ b/docs/known-issues/pt/cart-itemdeliverytype-is-missing-sent-by-checkout-in-additionaldata.md @@ -0,0 +1,41 @@ +--- +title: 'item.deliveryType do carrinho não foi enviado pelo checkout em AdditionalData' +id: lV8VxXUPOzO9cSMgNV4fj +status: PUBLISHED +createdAt: 2024-03-19T12:59:17.599Z +updatedAt: 2024-03-19T12:59:18.450Z +publishedAt: 2024-03-19T12:59:18.450Z +firstPublishedAt: 2024-03-19T12:59:18.450Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: itemdeliverytype-do-carrinho-nao-foi-enviado-pelo-checkout-em-additionaldata +locale: pt +kiStatus: Backlog +internalReference: 1002115 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Quando há uma divisão de quantidade na `priceDefinition` devido ao arredondamento do multiplicador de unidades, o gateway não pode receber nenhum valor para `deliveryType` no objeto do carrinho. Portanto, isso pode fazer com que o provedor de pagamento negue o pagamento se ele usar esse campo... + +## Simulação + + + +- Faça um pedido com um carrinho com uma quantidade dividida no campo `priceDefinition` no formulário de pedido; +- Verifique o "miniCart.Items", ele pode não ter o ``deliveryType` + +## Workaround + + +N/A + + + diff --git a/docs/known-issues/pt/cart-itens-are-kept-in-orders-with-total-value-zero.md b/docs/known-issues/pt/cart-itens-are-kept-in-orders-with-total-value-zero.md new file mode 100644 index 000000000..2c01f9a87 --- /dev/null +++ b/docs/known-issues/pt/cart-itens-are-kept-in-orders-with-total-value-zero.md @@ -0,0 +1,45 @@ +--- +title: 'Os Itens do carrinho são mantidos em ordens com valor total zero' +id: 66D6RuacgCeCMQDmLPrlNP +status: PUBLISHED +createdAt: 2024-06-24T20:59:07.721Z +updatedAt: 2024-06-24T20:59:08.668Z +publishedAt: 2024-06-24T20:59:08.668Z +firstPublishedAt: 2024-06-24T20:59:08.668Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: os-itens-do-carrinho-sao-mantidos-em-ordens-com-valor-total-zero +locale: pt +kiStatus: Backlog +internalReference: 1054999 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Sempre que um carrinho tiver um valor total de "0", nenhuma transação será criada ao finalizar um pedido. Ao concluir um pedido por meio da interface do usuário do checkout, não ocorre nenhuma solicitação de processamento de pedido, portanto, os itens e os dados do carrinho são mantidos e o comprador pode criar um pedido com o mesmo carrinho novamente. + +## Simulação + + + +- Crie um carrinho com valor total `0`; +- Concluir a compra; +- Acesse novamente o carrinho depois de algum tempo; não haverá alteração no conteúdo do carrinho. + + + +## Workaround + + +Não há nenhuma solução alternativa disponível. + + + + diff --git a/docs/known-issues/pt/cart-with-multiple-country-addresses-lose-the-pickup-address-if-store-cant-ship-to-all-the-countries.md b/docs/known-issues/pt/cart-with-multiple-country-addresses-lose-the-pickup-address-if-store-cant-ship-to-all-the-countries.md new file mode 100644 index 000000000..3d5643b6f --- /dev/null +++ b/docs/known-issues/pt/cart-with-multiple-country-addresses-lose-the-pickup-address-if-store-cant-ship-to-all-the-countries.md @@ -0,0 +1,43 @@ +--- +title: 'O carrinho com endereços de vários países perde o endereço de retirada se a loja não puder enviar para todos os países' +id: 5yDJ05btQxQq8BuZzfopqv +status: PUBLISHED +createdAt: 2024-07-19T15:02:39.647Z +updatedAt: 2024-07-19T15:02:41.579Z +publishedAt: 2024-07-19T15:02:41.579Z +firstPublishedAt: 2024-07-19T15:02:41.579Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: o-carrinho-com-enderecos-de-varios-paises-perde-o-endereco-de-retirada-se-a-loja-nao-puder-enviar-para-todos-os-paises +locale: pt +kiStatus: Backlog +internalReference: 1068197 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Se um comprador tiver vários endereços em seu perfil de diferentes países e a loja não fizer entregas em nenhum desses endereços, ao selecionar a retirada em um endereço válido e passar para a etapa de pagamento, a interface do usuário do checkout redirecionará o comprador de volta para a etapa de envio. + +## Simulação + + + +- Registre endereços de um país para o qual a loja não oferece entrega; +- Vá para o checkout e selecione um endereço válido com o país para o qual a loja faz entregas; +- Clique em "Go to payment" (Ir para pagamento) + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/pt/carts-created-from-order-replacement-do-not-receive-promotions-correctly.md b/docs/known-issues/pt/carts-created-from-order-replacement-do-not-receive-promotions-correctly.md new file mode 100644 index 000000000..6a065b931 --- /dev/null +++ b/docs/known-issues/pt/carts-created-from-order-replacement-do-not-receive-promotions-correctly.md @@ -0,0 +1,45 @@ +--- +title: 'Os carrinhos criados a partir da substituição de pedidos não recebem promoções corretamente' +id: 2ODIE9RNP7Q5LCglXsztzf +status: PUBLISHED +createdAt: 2023-10-20T17:47:40.494Z +updatedAt: 2023-10-20T17:47:41.099Z +publishedAt: 2023-10-20T17:47:41.099Z +firstPublishedAt: 2023-10-20T17:47:41.099Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: os-carrinhos-criados-a-partir-da-substituicao-de-pedidos-nao-recebem-promocoes-corretamente +locale: pt +kiStatus: Backlog +internalReference: 473424 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Os carrinhos criados a partir de pedidos existentes por meio da funcionalidade "substituir pedidos" apresentada na página "meus pedidos" estão restritos à promoção original, mas sem considerar que a mesma promoção pode se aplicar a diferentes contextos, como diferentes métodos de pagamento ou opções de envio. + +## Simulação + + + +- Tenha uma promoção para vários métodos de pagamento +- Feche o pedido pagando com "A", que deve ter um desconto +- Na tela Meus pedidos, escolha alterar o método de pagamento do pedido +- De volta ao carrinho, escolha pagar com "B" +- O desconto não será exibid + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/pt/cashback-promotions-do-not-consider-items-removed-from-orders.md b/docs/known-issues/pt/cashback-promotions-do-not-consider-items-removed-from-orders.md new file mode 100644 index 000000000..c02a1c158 --- /dev/null +++ b/docs/known-issues/pt/cashback-promotions-do-not-consider-items-removed-from-orders.md @@ -0,0 +1,51 @@ +--- +title: 'As promoções de reembolso não consideram os itens removidos dos pedidos' +id: lm9v37jvUSCeh9FVFHjsr +status: PUBLISHED +createdAt: 2024-04-19T13:50:10.264Z +updatedAt: 2024-04-19T13:50:11.130Z +publishedAt: 2024-04-19T13:50:11.130Z +firstPublishedAt: 2024-04-19T13:50:11.130Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: as-promocoes-de-reembolso-nao-consideram-os-itens-removidos-dos-pedidos +locale: pt +kiStatus: Backlog +internalReference: 1019864 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Atualmente, ao usar promoções de cashback, os cálculos são totalmente realizados no momento em que os itens são inseridos no carrinho. + +Portanto, quaisquer alterações nos pedidos feitas depois disso não são consideradas. Consequentemente, os pedidos que removeram itens e só consideram a aplicação do cashback após uma fatura, o principal caso para esse problema, ainda levarão em conta o cashback do item removido, mesmo que ele tenha sido removido. + +## Simulação + + +1 - Crie uma promoção de cashback de 10%, restrita apenas a você (para evitar aplicações incorretas) e com a condição de faturamento para aplicar os créditos. + +2 - Feche um pedido de US$ 100 composto por 2 itens: um que custa US$ 80 e o outro US$ 20. + +3 - Os créditos aplicados devem ser de US$ 10. Remova o item de US$ 8 do pedido e fature-o. + +4 - Você ainda receberá o crédito de $10 como cashback, apesar de o valor esperado agora ser de $2, o que acontece porque os cálculos da promoção são feitos durante a simulação do checkout, antes de o pedido ser fechado. + + + +## Workaround + + +Não há solução alternativa. + + + + + diff --git a/docs/known-issues/pt/catalog-api-catalog-pvt-stockkeepingunit-with-query-parameter-refid-return.md b/docs/known-issues/pt/catalog-api-catalog-pvt-stockkeepingunit-with-query-parameter-refid-return.md index ed658739c..5654c66e5 100644 --- a/docs/known-issues/pt/catalog-api-catalog-pvt-stockkeepingunit-with-query-parameter-refid-return.md +++ b/docs/known-issues/pt/catalog-api-catalog-pvt-stockkeepingunit-with-query-parameter-refid-return.md @@ -3,8 +3,8 @@ title: 'Catalog API /catalog/pvt/stockkeepingunit with query parameter refId ret id: 71Y9CFaM10xaVyQkcgKydQ status: PUBLISHED createdAt: 2022-01-21T15:28:34.187Z -updatedAt: 2022-12-22T15:16:11.363Z -publishedAt: 2022-12-22T15:16:11.363Z +updatedAt: 2024-02-16T20:24:19.402Z +publishedAt: 2024-02-16T20:24:19.402Z firstPublishedAt: 2022-12-22T15:16:11.363Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: catalog-api-catalog-pvt-stockkeepingunit-with-query-parameter-refid-return locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 388869 --- diff --git a/docs/known-issues/pt/catalog-api-doesnt-respond-properly-to-space-at-the-end-of-strings.md b/docs/known-issues/pt/catalog-api-doesnt-respond-properly-to-space-at-the-end-of-strings.md new file mode 100644 index 000000000..53d50e4a6 --- /dev/null +++ b/docs/known-issues/pt/catalog-api-doesnt-respond-properly-to-space-at-the-end-of-strings.md @@ -0,0 +1,45 @@ +--- +title: 'A API do catálogo não responde adequadamente ao espaço no final das cadeias de caracteres' +id: 37TmHtc19126iarlQ4IL2p +status: PUBLISHED +createdAt: 2024-02-05T16:49:35.136Z +updatedAt: 2024-07-01T18:49:25.845Z +publishedAt: 2024-07-01T18:49:25.845Z +firstPublishedAt: 2024-02-05T16:49:36.178Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: a-api-do-catalogo-nao-responde-adequadamente-ao-espaco-no-final-das-cadeias-de-caracteres +locale: pt +kiStatus: No Fix +internalReference: 977033 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Ao usar a coleção de APIs de catálogo, se um campo JSON de cadeia de caracteres for enviado terminando com espaços (por exemplo, productName: "myProductName"), as APIs de catálogo responderão com uma resposta 400 imprópria e um corpo de resposta vazio, deixando o usuário sem saber o que foi enviado de forma imprópria. + +A resposta correta ainda deve ser 400 (solicitação incorreta), mas com um tratamento de erro informando qual campo está incorreto e por quê. + +## Simulação + + +Para qualquer API de catálogo (https://developers.vtex.com/docs/api-reference/catalog-api), insira mais de 1 espaço vazio no final de um campo de string, como exemplificado acima. + +## Workaround + + +n/a + +Esse tipo de string não deve ser aceito, mas o tratamento de erros deve ser ajustado. + + + + + diff --git a/docs/known-issues/pt/catalog-export-cannot-handle-t-and-s-characters.md b/docs/known-issues/pt/catalog-export-cannot-handle-t-and-s-characters.md new file mode 100644 index 000000000..6877ce106 --- /dev/null +++ b/docs/known-issues/pt/catalog-export-cannot-handle-t-and-s-characters.md @@ -0,0 +1,45 @@ +--- +title: 'A exportação do catálogo não pode manipular caracteres ț e ș.' +id: 1c28limdEHowD4LKDeHAB1 +status: PUBLISHED +createdAt: 2023-12-11T17:40:16.688Z +updatedAt: 2023-12-11T17:40:17.536Z +publishedAt: 2023-12-11T17:40:17.536Z +firstPublishedAt: 2023-12-11T17:40:17.536Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: a-exportacao-do-catalogo-nao-pode-manipular-caracteres-t-e-s +locale: pt +kiStatus: Backlog +internalReference: 950933 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Atualmente, o catálogo de importação/exportação corta os caracteres especiais ț e ș ao exportar dados. + +## Simulação + + +1 - Crie um produto que tenha ș em seu nome. + +2 - Na guia de exportação do módulo de catálogo, tente exportar uma planilha. + +3 - Esse caractere não será mostrado na planilha exportada + +## Workaround + + +n/a + + + + + diff --git a/docs/known-issues/pt/catalog-export-for-attachment-cuts-50-characters.md b/docs/known-issues/pt/catalog-export-for-attachment-cuts-50-characters.md new file mode 100644 index 000000000..cfd018dfd --- /dev/null +++ b/docs/known-issues/pt/catalog-export-for-attachment-cuts-50-characters.md @@ -0,0 +1,51 @@ +--- +title: 'Exportação de catálogo para cortes de anexos > 50 caracteres' +id: 7hX23y19wmMNPTUgbhh2WX +status: PUBLISHED +createdAt: 2023-12-14T16:46:58.819Z +updatedAt: 2023-12-14T16:46:59.522Z +publishedAt: 2023-12-14T16:46:59.522Z +firstPublishedAt: 2023-12-14T16:46:59.522Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: exportacao-de-catalogo-para-cortes-de-anexos-50-caracteres +locale: pt +kiStatus: Backlog +internalReference: 953161 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Ao importar dados para anexos no módulo de catálogo, se o referido anexo tiver mais de 50 caracteres, a cadeia de caracteres é cortada, o que faz com que não haja atualizações para esses dados. + +## Simulação + + +1 - Crie um anexo com um nome de mais de 50 caracteres, por exemplo, "Esse é um nome de anexo muito longo criado para testar um problema". + +2 - Associe-o a um produto + +3 - exportar esses dados usando a interface do usuário /admin/Site/Relatorio_Skus.aspx + +4 - Verifique a coluna relacionada a isso e ela será exibida como "`Este é um nome de anexo muito longo que é criado`" (exatamente com 50 caracteres). + +5 - Você precisará ajustar manualmente essas informações se quiser importá-las corretamente + + + +## Workaround + + +Atualize os anexos por meio da API, da interface do usuário ou altere manualmente a string incorreta na planilha. + + + + + diff --git a/docs/known-issues/pt/catalog-filters-timeout.md b/docs/known-issues/pt/catalog-filters-timeout.md new file mode 100644 index 000000000..d612fa3cc --- /dev/null +++ b/docs/known-issues/pt/catalog-filters-timeout.md @@ -0,0 +1,45 @@ +--- +title: 'Tempo limite dos filtros do catálogo' +id: 5KtT2SvTSO6xMdJOSYz5VZ +status: PUBLISHED +createdAt: 2023-10-19T17:11:37.486Z +updatedAt: 2023-10-19T17:11:38.181Z +publishedAt: 2023-10-19T17:11:38.181Z +firstPublishedAt: 2023-10-19T17:11:38.181Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: tempo-limite-dos-filtros-do-catalogo +locale: pt +kiStatus: Backlog +internalReference: 922350 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Para lojas com uma grande quantidade de skus (1 milhão ou mais), muitas vezes, ao filtrar usando os filtros da interface do usuário do catálogo, seja para o menu principal ou para a seção de relatórios, se a consulta de filtro retornar um resultado muito grande, a interface do usuário não funcionará mais (504 gateway timeout) + +## Simulação + + +Não há uma maneira confiável de simular isso de forma consistente - apenas consultas grandes específicas para algumas contas acabam gerando o erro. + + + +## Workaround + + +Solicite uma "limpeza de filtro de usuário" à equipe de produtos. + +Além disso, se a mesma consulta estiver gerando um tempo limite com frequência (ou seja, você filtra um departamento específico e o tempo limite é atingido), considere a possibilidade de executar filtros que selecionem um subconjunto do que você deseja (no mesmo exemplo, uma categoria dentro de um determinado departamento) + + + + + diff --git a/docs/known-issues/pt/catalog-graphql-categoryinputtranslation-not-working.md b/docs/known-issues/pt/catalog-graphql-categoryinputtranslation-not-working.md new file mode 100644 index 000000000..1f11ce315 --- /dev/null +++ b/docs/known-issues/pt/catalog-graphql-categoryinputtranslation-not-working.md @@ -0,0 +1,43 @@ +--- +title: 'Catalog GraphQL CategoryInputTranslation não está funcionando' +id: 1Zue7Roia2sYa4xNP9hF2y +status: PUBLISHED +createdAt: 2024-04-29T14:30:53.743Z +updatedAt: 2024-04-29T14:30:54.577Z +publishedAt: 2024-04-29T14:30:54.577Z +firstPublishedAt: 2024-04-29T14:30:54.577Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: catalog-graphql-categoryinputtranslation-nao-esta-funcionando +locale: pt +kiStatus: Backlog +internalReference: 1024172 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Atualmente, o método CategoryInputTranslation, para o catálogo graphQL, não está gerando uma atualização nos dados traduzidos para as contas. + +## Simulação + + +1 - Acesse o IDE graphQL da VTEX e selecione o aplicativo vtex.catalog-graphql@1.103.1 +2 - Crie uma mutação para o método CategoryInputTranslation +3 - Verifique se essa atualização se refletiu nos dados traduzidos no sit + +## Workaround + + +Em vez disso, use diretamente o aplicativo de mensagens da VTEX para traduzir os dados (vtex.messages) + + + + + diff --git a/docs/known-issues/pt/catalog-indexer-generating-invalid-translation-documents.md b/docs/known-issues/pt/catalog-indexer-generating-invalid-translation-documents.md new file mode 100644 index 000000000..36e36c50e --- /dev/null +++ b/docs/known-issues/pt/catalog-indexer-generating-invalid-translation-documents.md @@ -0,0 +1,44 @@ +--- +title: 'Indexador de catálogo gerando documentos de tradução inválidos' +id: 3pbXOA3DQILdu05tAwjlVM +status: PUBLISHED +createdAt: 2024-02-29T18:02:38.600Z +updatedAt: 2024-07-01T18:49:27.852Z +publishedAt: 2024-07-01T18:49:27.852Z +firstPublishedAt: 2024-02-29T18:02:39.430Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: indexador-de-catalogo-gerando-documentos-de-traducao-invalidos +locale: pt +kiStatus: No Fix +internalReference: 991494 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Ao indexar um produto com informações traduzidas, as mensagens do aplicativo são solicitadas. Essas solicitações devem ter menos de 3s e, quando demoram mais do que isso, a indexação falha e gera um documento de tradução inválido. + + +## Simulação + + +Não há uma maneira fácil de reproduzir esse cenário, mas as contas com muitos idiomas ou muitos campos para traduzir são mais suscetíveis a esse cenário. + + + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/pt/catalog-indexing-report-total-section-calculation-error.md b/docs/known-issues/pt/catalog-indexing-report-total-section-calculation-error.md index 730caf73b..ace8e0823 100644 --- a/docs/known-issues/pt/catalog-indexing-report-total-section-calculation-error.md +++ b/docs/known-issues/pt/catalog-indexing-report-total-section-calculation-error.md @@ -3,8 +3,8 @@ title: 'Erro de Cálculo da Seção "Total" do Relatório de Indexação do Cat id: 6TJXux104P2c0mruo5vlEn status: PUBLISHED createdAt: 2022-02-25T11:39:42.098Z -updatedAt: 2022-11-25T21:45:40.741Z -publishedAt: 2022-11-25T21:45:40.741Z +updatedAt: 2024-02-16T20:26:35.750Z +publishedAt: 2024-02-16T20:26:35.750Z firstPublishedAt: 2022-02-25T11:39:42.485Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: erro-de-calculo-da-secao-total-do-relatorio-de-indexacao-do-catalogo locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 499450 --- diff --git a/docs/known-issues/pt/catalog-integration-xml-fiscal-code-field-not-rendering.md b/docs/known-issues/pt/catalog-integration-xml-fiscal-code-field-not-rendering.md new file mode 100644 index 000000000..b0ec7b32e --- /dev/null +++ b/docs/known-issues/pt/catalog-integration-xml-fiscal-code-field-not-rendering.md @@ -0,0 +1,46 @@ +--- +title: 'O campo de código fiscal XML do Catalog Integration não está sendo renderizado' +id: 19Ubw33gsHcyIeMUQA3LGh +status: PUBLISHED +createdAt: 2024-05-10T14:28:22.117Z +updatedAt: 2024-05-10T14:28:23.190Z +publishedAt: 2024-05-10T14:28:23.190Z +firstPublishedAt: 2024-05-10T14:28:23.190Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: o-campo-de-codigo-fiscal-xml-do-catalog-integration-nao-esta-sendo-renderizado +locale: pt +kiStatus: Backlog +internalReference: 1031109 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Atualmente, a configuração XML do catálogo para o campo de código fiscal não está gerando os resultados esperados, pois sempre retorna um + +## Simulação + + +1 - Registre um código fiscal em um produto de sua loja. +2 - Na configuração XML de sua conta https://myaccountname.myvtex.com/admin/Site/Xml.aspx, configure o campo XML do código fiscal + + ![](https://vtexhelp.zendesk.com/attachments/token/LHjBFETlon2zWcRX7pXYF0xjP/?name=image.png) + +3 - Carregue o XML gerado e, apesar de o produto ter dados válidos, as tags do XML do código fiscal não carregarão conteúdo válido + +## Workaround + + +Use outros meios de integração de catálogos se um código fiscal for absolutamente necessário nas operações de sua loja. + + + + + diff --git a/docs/known-issues/pt/catalog-search-api-limited-to-2500-results.md b/docs/known-issues/pt/catalog-search-api-limited-to-2500-results.md new file mode 100644 index 000000000..8eed2ab14 --- /dev/null +++ b/docs/known-issues/pt/catalog-search-api-limited-to-2500-results.md @@ -0,0 +1,45 @@ +--- +title: 'API de pesquisa de catálogo limitada a 2500 resultados' +id: 33kKjUGKN5tlxvksnbnw7n +status: PUBLISHED +createdAt: 2023-08-31T14:59:31.132Z +updatedAt: 2023-08-31T14:59:31.766Z +publishedAt: 2023-08-31T14:59:31.766Z +firstPublishedAt: 2023-08-31T14:59:31.766Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: api-de-pesquisa-de-catalogo-limitada-a-2500-resultados +locale: pt +kiStatus: Backlog +internalReference: 891184 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Ao usar a API Catalog Search, o máximo de resultados obtidos é 2500, mesmo que haja mais produtos. +A paginação é de até 50 produtos e funciona corretamente até que o parâmetro _from atinja o número de 2500. Quando eles definem `_from` acima de 2500, obtêm `"O parâmetro _from não pode ser maior que 2500."` + +## Simulação + + +Essa situação pode ocorrer ao solicitar a API usando o postman ou ao usar o catálogo compartilhado nas contas do portal do vendedor (ele usa a mesma API na interface do usuário). + +Ao usar a API: - faça a solicitação usando o paramenter `_from` acima 2500 +Ao usar o catálogo compartilhado: - pule a paginação na guia de produtos disponíveis até chegar a 2500. As próximas páginas não serão atualizadas e mostrarão os mesmos resultados que a página anterior a 2500 + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/pt/catalog-search-facets-api-does-not-return-information-for-products-unavailable.md b/docs/known-issues/pt/catalog-search-facets-api-does-not-return-information-for-products-unavailable.md index af4565624..dae59fe0f 100644 --- a/docs/known-issues/pt/catalog-search-facets-api-does-not-return-information-for-products-unavailable.md +++ b/docs/known-issues/pt/catalog-search-facets-api-does-not-return-information-for-products-unavailable.md @@ -3,8 +3,8 @@ title: 'Facetas de busca na API do Catálogo não retornam informações para pr id: 1JrbscqI4BQgFqfVuRZIl8 status: PUBLISHED createdAt: 2022-05-23T13:58:53.501Z -updatedAt: 2022-11-25T21:45:53.573Z -publishedAt: 2022-11-25T21:45:53.573Z +updatedAt: 2024-02-16T20:25:52.080Z +publishedAt: 2024-02-16T20:25:52.080Z firstPublishedAt: 2022-05-23T13:58:53.924Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: facetas-de-busca-na-api-do-catalogo-nao-retornam-informacoes-para-produtos-nao-disponiveis locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 583623 --- diff --git a/docs/known-issues/pt/catalog-translations-not-reflecting-on-the-frontend.md b/docs/known-issues/pt/catalog-translations-not-reflecting-on-the-frontend.md new file mode 100644 index 000000000..cf392f816 --- /dev/null +++ b/docs/known-issues/pt/catalog-translations-not-reflecting-on-the-frontend.md @@ -0,0 +1,52 @@ +--- +title: 'As traduções do catálogo não são refletidas no front-end' +id: 4c6Qzdn6NQfHhEN5U76WOi +status: PUBLISHED +createdAt: 2023-07-13T19:43:10.669Z +updatedAt: 2023-07-13T19:43:11.858Z +publishedAt: 2023-07-13T19:43:11.858Z +firstPublishedAt: 2023-07-13T19:43:11.858Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: as-traducoes-do-catalogo-nao-sao-refletidas-no-frontend +locale: pt +kiStatus: Backlog +internalReference: 861892 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Quando o comerciante executa uma ação no aplicativo Messages para que alguns dados do produto sejam traduzidos no frontend, essa ação não está sendo refletida de fato. + +## Simulação + + + +1. Faça uma alteração no aplicativo de mensagens; +2. Verifique no indexInfo se o campo GenerateAndSaveTranslationsDocument está definido como 'false' +3. Não reindexar o produto; +4. Verifique se a alteração não foi refletida no site traduzido + +## Workaround + + +Para forçar a exibição das traduções, é necessário reindexar o produto. Uma das seguintes ações deve resolver o problema: + +- Alterar o nome; +- Alterar as palavras-chave; +- Alterar o texto; +- Alterar a categoria; +- Alterar a marca; +- Alterar a bandeira ativa. + + + + + diff --git a/docs/known-issues/pt/catalogv2-user-roles-not-applying.md b/docs/known-issues/pt/catalogv2-user-roles-not-applying.md index 38f949ee5..7b93d7e4e 100644 --- a/docs/known-issues/pt/catalogv2-user-roles-not-applying.md +++ b/docs/known-issues/pt/catalogv2-user-roles-not-applying.md @@ -3,8 +3,8 @@ title: 'CatalogV2 Funções do usuário que não se aplicam' id: 3cDaOuqpAJyCL5JOMzD5nL status: PUBLISHED createdAt: 2022-02-25T12:18:17.776Z -updatedAt: 2022-11-25T21:55:04.311Z -publishedAt: 2022-11-25T21:55:04.311Z +updatedAt: 2024-02-16T20:26:53.078Z +publishedAt: 2024-02-16T20:26:53.078Z firstPublishedAt: 2022-02-25T12:18:18.632Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: catalogv2-funcoes-do-usuario-que-nao-se-aplicam locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 489297 --- diff --git a/docs/known-issues/pt/categories-and-brands-spreadsheet-mapping-do-not-update-with-values-from-review-skus-tab.md b/docs/known-issues/pt/categories-and-brands-spreadsheet-mapping-do-not-update-with-values-from-review-skus-tab.md new file mode 100644 index 000000000..212edafe9 --- /dev/null +++ b/docs/known-issues/pt/categories-and-brands-spreadsheet-mapping-do-not-update-with-values-from-review-skus-tab.md @@ -0,0 +1,47 @@ +--- +title: 'O mapeamento da planilha de categorias e marcas não é atualizado com os valores da guia Review Skus' +id: 50p9fJ63Loml6pWqcKxm9Y +status: PUBLISHED +createdAt: 2024-05-03T13:51:01.537Z +updatedAt: 2024-05-03T13:51:02.491Z +publishedAt: 2024-05-03T13:51:02.491Z +firstPublishedAt: 2024-05-03T13:51:02.491Z +contentType: knownIssue +productTeam: Marketplace +author: 2mXZkbi0oi061KicTExNjo +tag: Marketplace +slug: o-mapeamento-da-planilha-de-categorias-e-marcas-nao-e-atualizado-com-os-valores-da-guia-review-skus +locale: pt +kiStatus: Backlog +internalReference: 1026699 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Quando um vendedor envia ao marketplace um sku com uma categoria ou marca que ainda não está mapeada na planilha, a planilha é atualizada com esse novo valor na 3ª coluna para ser mapeada. + +Se o sku for enviado para a guia Review (Revisão), essa atualização não ocorrerá. + +## Simulação + + + +1. O vendedor envia um sku com uma marca/categoria não mapeada para o marketplace; +2. O sku falha em alguma regra opcional sobre a qualidade da oferta; +3. O sku vai para a guia de revisão; +4. Verifique se a planilha de mapeamento não foi atualizada + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/pt/category-score-field-is-not-being-saved.md b/docs/known-issues/pt/category-score-field-is-not-being-saved.md index c57f4b550..c6c827a02 100644 --- a/docs/known-issues/pt/category-score-field-is-not-being-saved.md +++ b/docs/known-issues/pt/category-score-field-is-not-being-saved.md @@ -3,8 +3,8 @@ title: 'Campo Score categoria não está sendo salvo' id: 3YxhdI31I4SY62w6oY806s status: PUBLISHED createdAt: 2018-06-01T17:24:40.180Z -updatedAt: 2022-12-22T20:48:43.605Z -publishedAt: 2022-12-22T20:48:43.605Z +updatedAt: 2024-03-05T15:28:44.072Z +publishedAt: 2024-03-05T15:28:44.072Z firstPublishedAt: 2018-06-01T17:39:02.287Z contentType: knownIssue productTeam: Marketing & Merchandising @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: campo-score-categoria-nao-esta-sendo-salvo locale: pt -kiStatus: Backlog +kiStatus: Fixed internalReference: --- diff --git a/docs/known-issues/pt/centauro-to-implement-centauro-envios.md b/docs/known-issues/pt/centauro-to-implement-centauro-envios.md index 7986ad327..6d5cbfd35 100644 --- a/docs/known-issues/pt/centauro-to-implement-centauro-envios.md +++ b/docs/known-issues/pt/centauro-to-implement-centauro-envios.md @@ -3,8 +3,8 @@ title: '[Para implementar o "Centauro Envios' id: 1xkjyfVfT8Fs2as9mbNjj3 status: PUBLISHED createdAt: 2022-11-25T21:23:23.849Z -updatedAt: 2022-11-25T21:23:24.283Z -publishedAt: 2022-11-25T21:23:24.283Z +updatedAt: 2024-02-16T20:24:05.883Z +publishedAt: 2024-02-16T20:24:05.883Z firstPublishedAt: 2022-11-25T21:23:24.283Z contentType: knownIssue productTeam: Connections @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Connections slug: para-implementar-o-centauro-envios locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 618941 --- diff --git a/docs/known-issues/pt/change-order-link-on-checkoutorderplaced-is-leading-to-myaccount-instead-of-the-order-page.md b/docs/known-issues/pt/change-order-link-on-checkoutorderplaced-is-leading-to-myaccount-instead-of-the-order-page.md new file mode 100644 index 000000000..c2d693ceb --- /dev/null +++ b/docs/known-issues/pt/change-order-link-on-checkoutorderplaced-is-leading-to-myaccount-instead-of-the-order-page.md @@ -0,0 +1,53 @@ +--- +title: 'O link Alterar pedido no checkout/orderPlaced está direcionando para myAccount em vez da página do pedido' +id: 6bP44VBdFIujX072rY6wCA +status: PUBLISHED +createdAt: 2023-06-15T16:13:03.752Z +updatedAt: 2023-06-15T16:13:04.279Z +publishedAt: 2023-06-15T16:13:04.279Z +firstPublishedAt: 2023-06-15T16:13:04.279Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: o-link-alterar-pedido-no-checkoutorderplaced-esta-direcionando-para-myaccount-em-vez-da-pagina-do-pedido +locale: pt +kiStatus: Backlog +internalReference: 844893 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Quando a conta tiver configurado a possibilidade de o comprador alterar o pedido por conta própria, o link de alteração de pedido aparecerá no modelo checkout/orderPlaced. + +No entanto, esse link não está redirecionando o cliente para a página de edição, mas para a myAccount, que aparece vazia. + + +## Simulação + + +Configure o sinalizador Permitir que os clientes façam alterações nos pedidos em Admin -> configurações -> configurações de pedidos + ![](https://vtexhelp.zendesk.com/attachments/token/GqrSJ7cBhZc844LR3kXH7WMlX/?name=image.png) + +O comprador preenche um pedido e vai para o checkout/orderPlaced + +Verifique se o link não o redirecionará para a área de edição do pedido + +## Workaround + + + +1. O comprador deve clicar em My Orders (Meus pedidos) na seção myAccount (Minha conta); +2. Selecionar novamente o pedido que deseja alterar; +3. Clique em change order (alterar pedido). + + + + + + diff --git a/docs/known-issues/pt/change-order-through-the-ui-does-not-take-into-account-the-calculation-of-promotions-take-3-pay-2.md b/docs/known-issues/pt/change-order-through-the-ui-does-not-take-into-account-the-calculation-of-promotions-take-3-pay-2.md index 4a1b88ddf..8df6434eb 100644 --- a/docs/known-issues/pt/change-order-through-the-ui-does-not-take-into-account-the-calculation-of-promotions-take-3-pay-2.md +++ b/docs/known-issues/pt/change-order-through-the-ui-does-not-take-into-account-the-calculation-of-promotions-take-3-pay-2.md @@ -3,8 +3,8 @@ title: 'Mudança de ordem através da IU não leva em conta o cálculo das promo id: 3rvsDyCggYirvH7WT9rBVZ status: PUBLISHED createdAt: 2022-03-15T20:25:17.217Z -updatedAt: 2022-11-25T22:03:48.329Z -publishedAt: 2022-11-25T22:03:48.329Z +updatedAt: 2024-02-16T20:23:38.705Z +publishedAt: 2024-02-16T20:23:38.705Z firstPublishedAt: 2022-03-15T20:25:17.513Z contentType: knownIssue productTeam: Order Management @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Order Management slug: mudanca-de-ordem-atraves-da-iu-nao-leva-em-conta-o-calculo-das-promocoes locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 472882 --- diff --git a/docs/known-issues/pt/change-order-using-api-without-email-orderchanged.md b/docs/known-issues/pt/change-order-using-api-without-email-orderchanged.md index cee56e58a..f9a57abe0 100644 --- a/docs/known-issues/pt/change-order-using-api-without-email-orderchanged.md +++ b/docs/known-issues/pt/change-order-using-api-without-email-orderchanged.md @@ -3,8 +3,8 @@ title: 'Alterar pedido usando API sem troca de pedido por e-mail' id: 1KMglga4xM1s7EvNO1mmua status: PUBLISHED createdAt: 2022-05-18T18:40:48.935Z -updatedAt: 2022-11-25T22:02:43.384Z -publishedAt: 2022-11-25T22:02:43.384Z +updatedAt: 2024-02-16T20:27:31.478Z +publishedAt: 2024-02-16T20:27:31.478Z firstPublishedAt: 2022-05-18T18:40:49.234Z contentType: knownIssue productTeam: Order Management @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Order Management slug: alterar-pedido-usando-api-sem-troca-de-pedido-por-email locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 380509 --- diff --git a/docs/known-issues/pt/changes-made-in-the-styles-admin-page-are-not-saved-properly.md b/docs/known-issues/pt/changes-made-in-the-styles-admin-page-are-not-saved-properly.md new file mode 100644 index 000000000..b104ee9df --- /dev/null +++ b/docs/known-issues/pt/changes-made-in-the-styles-admin-page-are-not-saved-properly.md @@ -0,0 +1,46 @@ +--- +title: 'As alterações feitas na página de administração de estilos não são salvas corretamente' +id: 4XmBeVMf0yZJElH85mSxC3 +status: PUBLISHED +createdAt: 2024-01-25T19:13:16.165Z +updatedAt: 2024-01-25T19:13:16.858Z +publishedAt: 2024-01-25T19:13:16.858Z +firstPublishedAt: 2024-01-25T19:13:16.858Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: as-alteracoes-feitas-na-pagina-de-administracao-de-estilos-nao-sao-salvas-corretamente +locale: pt +kiStatus: No Fix +internalReference: 971948 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +As alterações feitas usando a página de estilos da interface do usuário do administrador não estão sendo salvas corretamente no momento e nem sempre são aplicadas ao site. + +## Simulação + + +Tente fazer alterações no estilo do site por meio da página de estilos. +Salve as alterações. +As alterações não serão refletidas e não serão salvas. +Não há erros registrados no console e a mensagem "Saved sucesfully" é exibida. + + + +## Workaround + + +Não há solução alternativa. + + + + + diff --git a/docs/known-issues/pt/changing-accessories-is-not-triggering-indexation.md b/docs/known-issues/pt/changing-accessories-is-not-triggering-indexation.md new file mode 100644 index 000000000..210372962 --- /dev/null +++ b/docs/known-issues/pt/changing-accessories-is-not-triggering-indexation.md @@ -0,0 +1,37 @@ +--- +title: 'A mudança de acessórios não está acionando a indexação' +id: 5asLRh4ChyuSEg1mRwWbgT +status: PUBLISHED +createdAt: 2024-05-22T18:30:14.578Z +updatedAt: 2024-05-22T18:30:15.412Z +publishedAt: 2024-05-22T18:30:15.412Z +firstPublishedAt: 2024-05-22T18:30:15.412Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: a-mudanca-de-acessorios-nao-esta-acionando-a-indexacao +locale: pt +kiStatus: Backlog +internalReference: 1037800 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Quando o comerciante faz alterações ou adiciona novos acessórios à sku, o indexador não está sendo acionado automaticamente. + +Isso faz com que as alterações não sejam refletidas na interface do usuário até que outra ação acione o indexador. + +## Simulação + + + +## Workaround + + + diff --git a/docs/known-issues/pt/changing-the-order-of-a-sku-specification-on-the-admin-could-make-the-page-not-work-correctly.md b/docs/known-issues/pt/changing-the-order-of-a-sku-specification-on-the-admin-could-make-the-page-not-work-correctly.md index 9b0128393..b42acc50d 100644 --- a/docs/known-issues/pt/changing-the-order-of-a-sku-specification-on-the-admin-could-make-the-page-not-work-correctly.md +++ b/docs/known-issues/pt/changing-the-order-of-a-sku-specification-on-the-admin-could-make-the-page-not-work-correctly.md @@ -3,8 +3,8 @@ title: 'Alterar a ordem de uma especificação de SKU no Admin pode fazer a pág id: 5MuozhOKaYLGShytNH5k8Z status: PUBLISHED createdAt: 2022-08-10T13:57:53.322Z -updatedAt: 2022-11-25T21:43:51.741Z -publishedAt: 2022-11-25T21:43:51.741Z +updatedAt: 2024-02-16T20:26:58.129Z +publishedAt: 2024-02-16T20:26:58.129Z firstPublishedAt: 2022-08-10T13:57:53.867Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: alterar-a-ordem-de-uma-especificacao-de-sku-no-admin-pode-fazer-a-pagina-nao-funcionar-corretamente locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 460329 --- diff --git a/docs/known-issues/pt/checkout-allows-proceeding-to-payment-form-without-shipping-address-on-the-ui-only.md b/docs/known-issues/pt/checkout-allows-proceeding-to-payment-form-without-shipping-address-on-the-ui-only.md index 6ca8fbc67..8d60d35b4 100644 --- a/docs/known-issues/pt/checkout-allows-proceeding-to-payment-form-without-shipping-address-on-the-ui-only.md +++ b/docs/known-issues/pt/checkout-allows-proceeding-to-payment-form-without-shipping-address-on-the-ui-only.md @@ -3,8 +3,8 @@ title: 'O checkout permite proceder ao formulário de pagamento sem endereço de id: 3k9zxMq6Pl9WBnIz5Hy6Xf status: PUBLISHED createdAt: 2022-11-18T18:42:08.326Z -updatedAt: 2022-11-25T23:17:39.653Z -publishedAt: 2022-11-25T23:17:39.653Z +updatedAt: 2024-02-16T20:27:39.990Z +publishedAt: 2024-02-16T20:27:39.990Z firstPublishedAt: 2022-11-18T18:42:08.914Z contentType: knownIssue productTeam: Checkout @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Checkout slug: o-checkout-permite-proceder-ao-formulario-de-pagamento-sem-endereco-de-remessa-somente-na-iu locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 699317 --- diff --git a/docs/known-issues/pt/checkout-allows-to-add-2-different-addresses-for-delivery.md b/docs/known-issues/pt/checkout-allows-to-add-2-different-addresses-for-delivery.md new file mode 100644 index 000000000..d0be7c284 --- /dev/null +++ b/docs/known-issues/pt/checkout-allows-to-add-2-different-addresses-for-delivery.md @@ -0,0 +1,46 @@ +--- +title: 'O checkout permite adicionar dois endereços diferentes para entrega' +id: 2z7iq68qdHXAfY8RLDHXDg +status: PUBLISHED +createdAt: 2023-11-06T22:03:24.983Z +updatedAt: 2023-11-07T21:28:43.164Z +publishedAt: 2023-11-07T21:28:43.164Z +firstPublishedAt: 2023-11-06T22:03:25.472Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: o-checkout-permite-adicionar-dois-enderecos-diferentes-para-entrega +locale: pt +kiStatus: Backlog +internalReference: 931225 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +O checkout permite adicionar dois endereços diferentes para entrega no formulário de pedido, por exemplo, um "comercial" e um "residencial" (definido pelo campo "addressType"), quando um deles é descartável. + +Quando ambos os endereços forem selecionados, haverá um erro de mensagem "Unable to communicate with seller" (Não é possível se comunicar com o vendedor), e o comprador não poderá prosseguir para as próximas etapas. + +## Simulação + + + +- Enviar um novo endereço via API Adicionar endereço de entrega e selecionar a opção de entrega; +- Adicionar um cliente que já tenha um perfil completo via API Adicionar perfil de cliente. + + + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/pt/checkout-allows-users-to-jump-to-payment-step-with-an-empty-shippingdata-when-using-geolocation.md b/docs/known-issues/pt/checkout-allows-users-to-jump-to-payment-step-with-an-empty-shippingdata-when-using-geolocation.md new file mode 100644 index 000000000..268fbfb34 --- /dev/null +++ b/docs/known-issues/pt/checkout-allows-users-to-jump-to-payment-step-with-an-empty-shippingdata-when-using-geolocation.md @@ -0,0 +1,43 @@ +--- +title: "O checkout permite que os usuários pulem para a etapa de pagamento com um 'shippingData' vazio ao usar a geolocalização" +id: 7uv85LIrjoPaHxVgCAoy7I +status: PUBLISHED +createdAt: 2023-10-23T17:48:05.377Z +updatedAt: 2023-10-23T17:58:49.908Z +publishedAt: 2023-10-23T17:58:49.908Z +firstPublishedAt: 2023-10-23T17:48:06.206Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: o-checkout-permite-que-os-usuarios-pulem-para-a-etapa-de-pagamento-com-um-shippingdata-vazio-ao-usar-a-geolocalizacao +locale: pt +kiStatus: Backlog +internalReference: 343056 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Ao usar a geolocalização no checkout, os usuários podem pular para a etapa de pagamento com o `shippingData` incompleto. + +## Simulação + + + +- Enviar o endereço via API com dados incompletos; +- Adicionar qualquer produto ao carrinho; +- Ir para o carrinho e depois para o checkout; +- Adicionar as informações do perfil + +## Workaround + + +N/A + + + diff --git a/docs/known-issues/pt/checkout-does-not-correctly-calculate-shipping-value-for-single-item-that-has-free-shipping-and-scheduled-delivery.md b/docs/known-issues/pt/checkout-does-not-correctly-calculate-shipping-value-for-single-item-that-has-free-shipping-and-scheduled-delivery.md index 6f3ff6216..9a4145b5c 100644 --- a/docs/known-issues/pt/checkout-does-not-correctly-calculate-shipping-value-for-single-item-that-has-free-shipping-and-scheduled-delivery.md +++ b/docs/known-issues/pt/checkout-does-not-correctly-calculate-shipping-value-for-single-item-that-has-free-shipping-and-scheduled-delivery.md @@ -3,8 +3,8 @@ title: 'O checkout não calcula corretamente o valor do frete para um único ite id: 4jX7JT0Wxt9S4xBe9FSwO status: PUBLISHED createdAt: 2022-02-21T19:48:04.202Z -updatedAt: 2022-11-25T21:53:42.846Z -publishedAt: 2022-11-25T21:53:42.846Z +updatedAt: 2024-02-16T20:26:29.918Z +publishedAt: 2024-02-16T20:26:29.918Z firstPublishedAt: 2022-02-21T19:48:04.748Z contentType: knownIssue productTeam: Checkout @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Checkout slug: o-checkout-nao-calcula-corretamente-o-valor-do-frete-para-um-unico-item-que-tenha-frete-gratuito-e-entrega-programada locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 529043 --- diff --git a/docs/known-issues/pt/checkout-does-not-display-shipping-promotion-at-first-instant-for-specific-condition.md b/docs/known-issues/pt/checkout-does-not-display-shipping-promotion-at-first-instant-for-specific-condition.md index 79f99e37a..6f08edd84 100644 --- a/docs/known-issues/pt/checkout-does-not-display-shipping-promotion-at-first-instant-for-specific-condition.md +++ b/docs/known-issues/pt/checkout-does-not-display-shipping-promotion-at-first-instant-for-specific-condition.md @@ -1,18 +1,18 @@ --- -title: 'O checkout não exibe promoção de remessa no primeiro instante para condições específicas' +title: 'O checkout não exibe a promoção de frete no primeiro instante para uma condição específica' id: 14rQaM53csQQeA1wu5lRj8 status: PUBLISHED createdAt: 2022-05-20T17:46:10.644Z -updatedAt: 2022-11-25T21:53:02.607Z -publishedAt: 2022-11-25T21:53:02.607Z +updatedAt: 2024-01-15T14:35:39.473Z +publishedAt: 2024-01-15T14:35:39.473Z firstPublishedAt: 2022-05-20T17:46:11.046Z contentType: knownIssue productTeam: Checkout author: 2mXZkbi0oi061KicTExNjo tag: Checkout -slug: o-checkout-nao-exibe-promocao-de-remessa-no-primeiro-instante-para-condicoes-especificas +slug: o-checkout-nao-exibe-a-promocao-de-frete-no-primeiro-instante-para-uma-condicao-especifica locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 280144 --- @@ -23,23 +23,31 @@ internalReference: 280144 -O checkout (backend) tem um comportamento de pré-selecionar o melhor método de entrega para o usuário assim que um código postal é informado. +O checkout (backend) tem o comportamento de pré-selecionar o melhor método de entrega para o usuário assim que um código postal é informado. -As promoções que utilizam a restrição de "Aplicar o desconto somente quando um dos transportadores acima é selecionado pelo cliente" na verdade só são aplicadas depois que o cliente escolhe o método de entrega específico. +As promoções que usam a restrição "Aplicar o desconto somente quando uma das transportadoras acima for selecionada pelo cliente", na verdade, só são aplicadas depois que o cliente escolhe o método de entrega específico. -Acontece que, se a opção de entrega selecionada automaticamente por caixa se encaixa em qualquer promoção com a restrição acima, o desconto não será aplicado A opção mencionada é a que diz "Aplicar o desconto somente quando uma das transportadoras acima for selecionada pelo cliente"). - -Isto só ocorre no primeiro momento, pois o checkout não recalcula as promoções ao fazer esta escolha de entrega automática. Isto porque, se você recalcular as promoções, eventualmente a melhor opção de entrega poderá ser diferente, e isto deixaria o sistema em um loop, sempre procurando a melhor opção. Em futuras atualizações do OrderForm, todo seu contexto é recalculado, desta vez com a forma de entrega realmente selecionada, e então a promoção será aplicada. - -Além deste fato, a simulação de envio do carrinho (shipping-preview) faz pedidos adicionais à API, não apenas utilizando o contexto do OrderForm. Isto faz com que ele receba a promoção, enquanto os totais do carrinho são restritos ao contexto do OrderForm, que ainda não tem a promoção, resultando em valores divergentes. +Ocorre que, se a opção de entrega selecionada automaticamente no checkout se enquadrar em alguma promoção com a restrição acima, o desconto não será aplicado (a opção mencionada é a que diz "Aplicar o desconto somente quando uma das transportadoras acima for selecionada pelo cliente"). +Isso só ocorre em um primeiro momento, pois o checkout não recalcula as promoções ao fazer essa escolha automática de entrega. Isso ocorre porque, se você recalcular as promoções, eventualmente a melhor opção de entrega pode ser diferente, e isso deixaria o sistema em um loop, sempre procurando a melhor opção. Na atualização futura do orderForm, todo o seu contexto é recalculado, dessa vez com a forma de entrega realmente selecionada, e então a promoção será aplicada. +Além desse fato, a simulação de envio do carrinho (shipping-preview) faz solicitações adicionais à API, não utilizando apenas o contexto do orderForm. Isso faz com que ele receba a promoção, enquanto os totais do carrinho ficam restritos ao contexto do orderForm, que ainda não tem a promoção, resultando em valores divergentes. ## Simulação +- ter uma promoção de frete grátis restrita a uma opção "A" e com a opção adicional acima ativada +- tenha um carrinho e um CEP com dois ou mais tipos de frete, em que "A" é o frete mais barato (exemplo, A = R$10; B = R$20) +- digite o código postal e observe que "A" (o mais barato) será selecionado automaticamente, mas ainda aparecerá como R$10 +- selecione o frete "B" (R$ 20) e retorne ao frete "A" (R$ 10) +- nesse momento, o valor de "A" será recalculado e será exibido como gratuit ## Workaround +Não é recomendável usar essa restrição em promoções de frete. + + + + diff --git a/docs/known-issues/pt/checkout-does-not-support-encoding-assembly-options-names.md b/docs/known-issues/pt/checkout-does-not-support-encoding-assembly-options-names.md new file mode 100644 index 000000000..584cab92b --- /dev/null +++ b/docs/known-issues/pt/checkout-does-not-support-encoding-assembly-options-names.md @@ -0,0 +1,42 @@ +--- +title: 'O checkout não é compatível com a codificação de nomes de opções de montagem' +id: 29YnOA15HDzJSRwiOLLNfR +status: PUBLISHED +createdAt: 2024-05-06T19:01:35.962Z +updatedAt: 2024-05-06T19:01:36.828Z +publishedAt: 2024-05-06T19:01:36.828Z +firstPublishedAt: 2024-05-06T19:01:36.828Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: o-checkout-nao-e-compativel-com-a-codificacao-de-nomes-de-opcoes-de-montagem +locale: pt +kiStatus: Backlog +internalReference: 378842 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +O nome das opções de montagem é usado na rota da API. Portanto, é necessário oferecer suporte à codificação desses nomes para não criar problemas na URL com caracteres especiais, como "/". Ao adicionar uma opção de montagem com "/" no carrinho, ela simplesmente não é adicionada e também não notifica o usuário. + +## Simulação + + + +- Adicione um "/" ao nome da opção de montagem; +- Tente adicionar um produto com a opção de montagem; +- O item será adicionado ao carrinho sem a opção de montagem + +## Workaround + + +Remova "/" do nome da opção de montagem. + + + diff --git a/docs/known-issues/pt/checkout-incorrectly-sending-item-details-to-transaction.md b/docs/known-issues/pt/checkout-incorrectly-sending-item-details-to-transaction.md index c3ed0df46..1bd22b492 100644 --- a/docs/known-issues/pt/checkout-incorrectly-sending-item-details-to-transaction.md +++ b/docs/known-issues/pt/checkout-incorrectly-sending-item-details-to-transaction.md @@ -3,8 +3,8 @@ title: 'Checkout incorretamente enviando detalhes do item para a transação' id: YxjZNKuIxkKQioS7lkmu8 status: PUBLISHED createdAt: 2022-03-04T15:08:55.326Z -updatedAt: 2022-11-25T21:52:34.380Z -publishedAt: 2022-11-25T21:52:34.380Z +updatedAt: 2024-02-16T20:28:39.301Z +publishedAt: 2024-02-16T20:28:39.301Z firstPublishedAt: 2022-03-04T15:08:55.710Z contentType: knownIssue productTeam: Checkout @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Checkout slug: checkout-incorretamente-enviando-detalhes-do-item-para-a-transacao locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 535859 --- diff --git a/docs/known-issues/pt/checkout-pipeline-doesnt-update-taxes-considering-the-correct-seller-when-merging-cart-information.md b/docs/known-issues/pt/checkout-pipeline-doesnt-update-taxes-considering-the-correct-seller-when-merging-cart-information.md new file mode 100644 index 000000000..0bf3d882d --- /dev/null +++ b/docs/known-issues/pt/checkout-pipeline-doesnt-update-taxes-considering-the-correct-seller-when-merging-cart-information.md @@ -0,0 +1,44 @@ +--- +title: 'O pipeline de checkout não atualiza os impostos considerando o vendedor correto ao mesclar as informações do carrinho' +id: 4HDGps2Ez5kWKuW1UNX1JQ +status: PUBLISHED +createdAt: 2024-07-03T20:21:23.533Z +updatedAt: 2024-07-03T20:21:24.413Z +publishedAt: 2024-07-03T20:21:24.413Z +firstPublishedAt: 2024-07-03T20:21:24.413Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: o-pipeline-de-checkout-nao-atualiza-os-impostos-considerando-o-vendedor-correto-ao-mesclar-as-informacoes-do-carrinho +locale: pt +kiStatus: Backlog +internalReference: 759842 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Quando há dois vendedores no método "SellerElection", um deles é selecionado como tendo o preço mais barato para entrega e o outro como o preço mais barato para retirada no ponto, a mesclagem de informações do carrinho não atualiza os impostos ao selecionar a retirada no ponto, causando um erro ao concluir a compra + +## Simulação + + + +- Ter dois vendedores configurados: um é o mais barato para entrega e o outro para retirada no ponto +- Configure os impostos _somente_ para o vendedor que atenderá à retirada no ponto ou impostos diferentes entre eles +- Faça uma simulação de checkout e você verá que não haverá impostos em "priceTags" e a compra não será concluída. + + + +## Workaround + + +N/A + + + diff --git a/docs/known-issues/pt/checkout-simulation-returns-value-0-in-slastax-field-for-shipping-percentage-taxes.md b/docs/known-issues/pt/checkout-simulation-returns-value-0-in-slastax-field-for-shipping-percentage-taxes.md new file mode 100644 index 000000000..679cfdbcf --- /dev/null +++ b/docs/known-issues/pt/checkout-simulation-returns-value-0-in-slastax-field-for-shipping-percentage-taxes.md @@ -0,0 +1,42 @@ +--- +title: 'A simulação de checkout retorna o valor 0 no campo "slas.tax" para impostos de porcentagem de frete' +id: 54Mtsj8EKuo0SaQCoWyYzj +status: PUBLISHED +createdAt: 2024-04-05T18:55:32.183Z +updatedAt: 2024-04-05T18:55:33.336Z +publishedAt: 2024-04-05T18:55:33.336Z +firstPublishedAt: 2024-04-05T18:55:33.336Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: a-simulacao-de-checkout-retorna-o-valor-0-no-campo-slastax-para-impostos-de-porcentagem-de-frete +locale: pt +kiStatus: Backlog +internalReference: 1012724 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Os impostos de porcentagem de envio não são retornados no campo `logisticsInfo.slas.tax` ao realizar uma simulação de checkout, embora as informações de impostos individuais estejam disponíveis no campo `items.priceTags`. + +## Simulação + + + +- Configurar um imposto de porcentagem de envio +- Fazer uma solicitação de simulação de carrinho com o SLA selecionado +- O campo `tax` retorna o valor `0 + +## Workaround + + +N/A + + + diff --git a/docs/known-issues/pt/checkout-simulation-with-a-great-quantity-of-the-same-sku-receives-a-logistics-timeout.md b/docs/known-issues/pt/checkout-simulation-with-a-great-quantity-of-the-same-sku-receives-a-logistics-timeout.md new file mode 100644 index 000000000..99d4e1448 --- /dev/null +++ b/docs/known-issues/pt/checkout-simulation-with-a-great-quantity-of-the-same-sku-receives-a-logistics-timeout.md @@ -0,0 +1,46 @@ +--- +title: 'A simulação de checkout com uma grande quantidade do mesmo item recebe um tempo limite de logística' +id: 753MDZbcyN9BTHAaSTpOlY +status: PUBLISHED +createdAt: 2024-06-18T12:42:44.404Z +updatedAt: 2024-06-18T12:42:45.419Z +publishedAt: 2024-06-18T12:42:45.419Z +firstPublishedAt: 2024-06-18T12:42:45.419Z +contentType: knownIssue +productTeam: Logistics +author: 2mXZkbi0oi061KicTExNjo +tag: Logistics +slug: a-simulacao-de-checkout-com-uma-grande-quantidade-do-mesmo-item-recebe-um-tempo-limite-de-logistica +locale: pt +kiStatus: No Fix +internalReference: 330775 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Temos um erro no serviço de logística ao tentar simular uma compra com milhares de unidades da mesma SKU. Esse erro ocorre porque a solicitação para dividir o pacote leva muito tempo. + +O detalhe do erro na API é: "A operação foi cancelada". + +## Simulação + + + +1. Tente fazer uma **Simulação de checkout** ou uma simulação no **Carrinho de compras** com milhares de unidades do mesmo SKU (como 50 mil) +2. Analise os detalhes na resposta da API e você provavelmente verá um erro ao processar essa solicitação (**timeout** + +## Workaround + + +Recomendamos aumentar os limites de pacote da transportadora para acomodar as unidades em um único pacote. Isso forneceria uma solicitação mais rápida e não retornaria um tempo limite. + + + + + + diff --git a/docs/known-issues/pt/checkout-ui-goes-to-payment-with-an-incomplete-invoice-address-for-shoppers-with-complete-profile.md b/docs/known-issues/pt/checkout-ui-goes-to-payment-with-an-incomplete-invoice-address-for-shoppers-with-complete-profile.md new file mode 100644 index 000000000..4896fc69d --- /dev/null +++ b/docs/known-issues/pt/checkout-ui-goes-to-payment-with-an-incomplete-invoice-address-for-shoppers-with-complete-profile.md @@ -0,0 +1,45 @@ +--- +title: 'A interface do usuário do checkout vai para Pagamento com um endereço de fatura incompleto para compradores com perfil completo' +id: NmN6oNKp1isyxssTE5jPR +status: PUBLISHED +createdAt: 2023-11-27T17:40:11.335Z +updatedAt: 2023-12-12T15:46:39.789Z +publishedAt: 2023-12-12T15:46:39.789Z +firstPublishedAt: 2023-11-27T17:40:12.008Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: a-interface-do-usuario-do-checkout-vai-para-pagamento-com-um-endereco-de-fatura-incompleto-para-compradores-com-perfil-completo +locale: pt +kiStatus: Fixed +internalReference: 937615 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Quando um comprador tiver um perfil completo e a loja estiver configurada para usar um endereço de fatura para retirada, a interface do usuário avançará para o pagamento com um endereço de fatura incompleto. + +## Simulação + + + +- Configure o endereço da fatura para retirada; + ![](https://vtexhelp.zendesk.com/attachments/token/1zJ19Lq9oJ5CHdkaHUfw4SAka/?name=image.png) + +- Depois de adicionar produtos ao carrinho, use um e-mail com um perfil completo; +- A interface do usuário avançará para o pagamento mesmo com um endereço de fatura incompleto no sistema de perfil + +## Workaround + + +Atualize o endereço da fatura por meio dos dados mestre. + + + + diff --git a/docs/known-issues/pt/checkout-ui-is-not-automatically-using-lean-shipping-for-items-with-no-common-shipping-methods.md b/docs/known-issues/pt/checkout-ui-is-not-automatically-using-lean-shipping-for-items-with-no-common-shipping-methods.md new file mode 100644 index 000000000..d337a1cf7 --- /dev/null +++ b/docs/known-issues/pt/checkout-ui-is-not-automatically-using-lean-shipping-for-items-with-no-common-shipping-methods.md @@ -0,0 +1,47 @@ +--- +title: 'A interface de usuário do checkout não está usando automaticamente o "envio enxuto" para itens sem métodos de envio comuns' +id: 2LXp8VCAay7Ic9MBfbtirT +status: PUBLISHED +createdAt: 2024-04-02T15:27:23.003Z +updatedAt: 2024-04-02T15:27:24.004Z +publishedAt: 2024-04-02T15:27:24.004Z +firstPublishedAt: 2024-04-02T15:27:24.004Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: a-interface-de-usuario-do-checkout-nao-esta-usando-automaticamente-o-envio-enxuto-para-itens-sem-metodos-de-envio-comuns +locale: pt +kiStatus: Backlog +internalReference: 329846 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +As configurações da interface do usuário do checkout permitem que você desative o envio simples (otimizações do modo de entrega), mas isso só é possível se todos os itens no carrinho tiverem os mesmos métodos de entrega em comum. Caso contrário, o envio enxuto deve aparecer de forma forçada no carrinho, mesmo com a opção desativada. +Entretanto, em alguns cenários, o comportamento relatado acima não acontece e todos os métodos de entrega disponíveis são apresentados individualmente ao comprador. + +Como resultado, como não há como selecionar um método de entrega diferente para cada item, nenhuma entrega exibida corresponde a uma única opção de entrega para todo o carrinho, com opções e pacotes sem sentido sendo apresentados. + +## Simulação + + + +- Desativar as **Optimized Shipping Options****;** +- Monte um carrinho em que nem todos os itens tenham o mesmo método de entrega; +- Também é necessário que a loja tenha a opção "allowMultipleDeliveries" ativada; +- O cenário relatado mostrará as opções abertamente em vez do envio enxuto + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/pt/checkout-ui-loops-when-not-receiving-correct-sla-values-from-logistics-system.md b/docs/known-issues/pt/checkout-ui-loops-when-not-receiving-correct-sla-values-from-logistics-system.md index d3da407ab..37f7f8e71 100644 --- a/docs/known-issues/pt/checkout-ui-loops-when-not-receiving-correct-sla-values-from-logistics-system.md +++ b/docs/known-issues/pt/checkout-ui-loops-when-not-receiving-correct-sla-values-from-logistics-system.md @@ -1,10 +1,10 @@ --- title: 'Checkout UI loops when not receiving correct SLA values from logistics system' id: 4tACwwmorLZ7NAt3zWldWL -status: CHANGED +status: PUBLISHED createdAt: 2022-05-04T19:28:24.852Z -updatedAt: 2022-06-27T12:27:43.525Z -publishedAt: 2022-06-26T16:28:26.833Z +updatedAt: 2024-02-16T20:28:53.645Z +publishedAt: 2024-02-16T20:28:53.645Z firstPublishedAt: 2022-05-04T19:28:25.322Z contentType: knownIssue productTeam: Checkout @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Checkout slug: checkout-ui-loops-when-not-receiving-correct-sla-values-from-logistics-system locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 485016 --- diff --git a/docs/known-issues/pt/checkout-ui-sends-hyphen-in-the-postal-code-to-orderform.md b/docs/known-issues/pt/checkout-ui-sends-hyphen-in-the-postal-code-to-orderform.md new file mode 100644 index 000000000..e14b1ee74 --- /dev/null +++ b/docs/known-issues/pt/checkout-ui-sends-hyphen-in-the-postal-code-to-orderform.md @@ -0,0 +1,45 @@ +--- +title: 'A interface do usuário do checkout envia o hífen no código postal para o orderForm' +id: 3cqrBqq5x8nixjAFt8BxCx +status: PUBLISHED +createdAt: 2024-01-16T12:37:56.497Z +updatedAt: 2024-01-16T12:37:57.041Z +publishedAt: 2024-01-16T12:37:57.041Z +firstPublishedAt: 2024-01-16T12:37:57.041Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: a-interface-do-usuario-do-checkout-envia-o-hifen-no-codigo-postal-para-o-orderform +locale: pt +kiStatus: Backlog +internalReference: 937692 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +A interface do usuário do checkout envia um hífen para o código postal para o formulário de pedido, causando problemas no cálculo de SLAs quando um país tem 7 dígitos + o hífen. Isso acontece porque o módulo Logistics considera o hífen como um dígito e depende de como as taxas de envio foram registradas na política de envio. + +Portugal e Japão são os únicos nesse cenário. + +## Simulação + + + +- Tenha uma conta em Portugal ou no Japão; +- Após adicionar produtos ao carrinho, digite o código postal; +- O produto pode ser mostrado como indisponível + +## Workaround + + + +- Revise as taxas de envio para incluir uma faixa mais ampla. + + + diff --git a/docs/known-issues/pt/checkout-ui-shows-free-shipping-when-the-user-switches-the-delivery-options.md b/docs/known-issues/pt/checkout-ui-shows-free-shipping-when-the-user-switches-the-delivery-options.md new file mode 100644 index 000000000..3365dd796 --- /dev/null +++ b/docs/known-issues/pt/checkout-ui-shows-free-shipping-when-the-user-switches-the-delivery-options.md @@ -0,0 +1,44 @@ +--- +title: 'A interface de usuário do checkout mostra o frete grátis quando o usuário alterna as opções de entrega' +id: 5ibXQuVSU5vLfihL8uImyX +status: PUBLISHED +createdAt: 2023-09-27T20:40:02.973Z +updatedAt: 2023-10-02T19:35:11.231Z +publishedAt: 2023-10-02T19:35:11.231Z +firstPublishedAt: 2023-09-27T20:40:03.494Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: a-interface-de-usuario-do-checkout-mostra-o-frete-gratis-quando-o-usuario-alterna-as-opcoes-de-entrega +locale: pt +kiStatus: Backlog +internalReference: 897109 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +A interface de usuário do checkout mostra a entrega gratuita quando o usuário muda o método de entrega de envio normal para entrega programada. O problema ocorre somente na caixa de entrega e quando a conta tem o recurso LeanShipping configurado. Embora a interface do usuário mostre o frete grátis, os valores totais da compra são exibidos e cobrados corretamente. + +## Simulação + + + +1. Vá para a página de checkout comprando um item aleatório +2. na seção de envio, selecione agendar entrega e, em seguida, selecione envio normal novamente e o preço da entrega gratuita aparecerá na seção de entrega + + + +## Workaround + + +Não há solução alternativa. + + + + diff --git a/docs/known-issues/pt/city-and-state-are-not-sent-to-paypalplus-when-there-is-only-pickup-address-available.md b/docs/known-issues/pt/city-and-state-are-not-sent-to-paypalplus-when-there-is-only-pickup-address-available.md index 05b57ed88..0a070a8fc 100644 --- a/docs/known-issues/pt/city-and-state-are-not-sent-to-paypalplus-when-there-is-only-pickup-address-available.md +++ b/docs/known-issues/pt/city-and-state-are-not-sent-to-paypalplus-when-there-is-only-pickup-address-available.md @@ -3,8 +3,8 @@ title: 'A cidade e o estado não são enviados ao PayPalPlus quando há apenas u id: 5ScWTMLqT9oBMUYFc6WGo2 status: PUBLISHED createdAt: 2023-06-01T13:47:08.477Z -updatedAt: 2023-06-01T13:47:09.590Z -publishedAt: 2023-06-01T13:47:09.590Z +updatedAt: 2023-09-12T13:10:53.169Z +publishedAt: 2023-09-12T13:10:53.169Z firstPublishedAt: 2023-06-01T13:47:09.590Z contentType: knownIssue productTeam: Checkout @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Checkout slug: a-cidade-e-o-estado-nao-sao-enviados-ao-paypalplus-quando-ha-apenas-um-endereco-de-retirada-disponivel locale: pt -kiStatus: Backlog +kiStatus: Fixed internalReference: 836025 --- @@ -41,3 +41,4 @@ Selecione "Delivery" (Entrega), adicione o código postal e mude para "Pick up i + diff --git a/docs/known-issues/pt/clear-filter-button-doesnt-handle-multiple-filters-correctly.md b/docs/known-issues/pt/clear-filter-button-doesnt-handle-multiple-filters-correctly.md new file mode 100644 index 000000000..ecd221572 --- /dev/null +++ b/docs/known-issues/pt/clear-filter-button-doesnt-handle-multiple-filters-correctly.md @@ -0,0 +1,39 @@ +--- +title: 'O botão Limpar filtro não lida corretamente com vários filtros' +id: TVLYkkJXq5bxmFvHZyRS6 +status: PUBLISHED +createdAt: 2024-01-03T22:35:40.705Z +updatedAt: 2024-01-03T22:35:41.328Z +publishedAt: 2024-01-03T22:35:41.328Z +firstPublishedAt: 2024-01-03T22:35:41.328Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: o-botao-limpar-filtro-nao-lida-corretamente-com-varios-filtros +locale: pt +kiStatus: Backlog +internalReference: 960905 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Em alguns cenários, como páginas de destino e páginas de coleção, os filtros adicionais não são limpos corretamente após clicar no botão "limpar filtro". O URL pode ir para filtros inválidos ou errados e a listagem de produtos pode ficar vazia ou com produtos inesperados. + +## Simulação + + +Em um tema de loja com o botão "limpar filtros" ativado, experimente-o em uma página de destino ou página de coleção depois de aplicar filtros adicionais. + + + +## Workaround + + +N/A + diff --git a/docs/known-issues/pt/client-document-value-will-not-update-correctly-sometimes-in-global-checkout-setting.md b/docs/known-issues/pt/client-document-value-will-not-update-correctly-sometimes-in-global-checkout-setting.md new file mode 100644 index 000000000..39f8a5f18 --- /dev/null +++ b/docs/known-issues/pt/client-document-value-will-not-update-correctly-sometimes-in-global-checkout-setting.md @@ -0,0 +1,48 @@ +--- +title: 'Às vezes, o valor do documento do cliente não é atualizado corretamente na configuração do Global Checkout' +id: 3846jcrfuMvULJt5dZkJxf +status: PUBLISHED +createdAt: 2023-07-17T20:50:26.133Z +updatedAt: 2023-07-17T20:50:27.048Z +publishedAt: 2023-07-17T20:50:27.048Z +firstPublishedAt: 2023-07-17T20:50:27.048Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: as-vezes-o-valor-do-documento-do-cliente-nao-e-atualizado-corretamente-na-configuracao-do-global-checkout +locale: pt +kiStatus: Backlog +internalReference: 863726 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Ao usar o Global Checkout, a alteração do uso do documento padrão para um documento autoidentificado e o valor informado para o campo de número do documento não "pegará" corretamente. + +Em anexo, há um vídeo que mostra o comportamento. + + + +## Simulação + + +Aplique as personalizações para ativar o checkout global. +Prossiga para adicionar um documento estrangeiro e salve as alterações no perfil. +Edite o perfil, mude para a entrada de documento regular e introduza um valor diferente, depois salve as alterações +Abra o perfil novamente, às vezes o valor mostrado foi substituído pelo valor estrangeir + +## Workaround + + +N/A. + + + + + diff --git a/docs/known-issues/pt/clientprofiledata-gets-empty-if-request-add-client-profile-is-performed-twice.md b/docs/known-issues/pt/clientprofiledata-gets-empty-if-request-add-client-profile-is-performed-twice.md new file mode 100644 index 000000000..eb0cd1252 --- /dev/null +++ b/docs/known-issues/pt/clientprofiledata-gets-empty-if-request-add-client-profile-is-performed-twice.md @@ -0,0 +1,42 @@ +--- +title: 'clientProfileData fica vazio se a solicitação Add client profile for executada duas vezes' +id: 1TG7cnnMyWHNKrCjoouKoC +status: PUBLISHED +createdAt: 2023-10-02T15:51:35.989Z +updatedAt: 2023-10-02T15:51:36.771Z +publishedAt: 2023-10-02T15:51:36.771Z +firstPublishedAt: 2023-10-02T15:51:36.771Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: clientprofiledata-fica-vazio-se-a-solicitacao-add-client-profile-for-executada-duas-vezes +locale: pt +kiStatus: Backlog +internalReference: 911203 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Ao enviar a solicitação Adicionar perfil de cliente duas vezes e o e-mail tiver um perfil completo, "clientProfileData" fica vazio, mostrando apenas o e-mail. + +## Simulação + + + +- Adicionar perfil de cliente via API; +- Reenvie a mesma solicitação autenticada, o "clientProfileData" terá apenas o e-mail + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/pt/cms-allows-the-creation-but-not-the-editing-of-folders-with-the-same-names-as-the-default-ones.md b/docs/known-issues/pt/cms-allows-the-creation-but-not-the-editing-of-folders-with-the-same-names-as-the-default-ones.md index 6996483e6..f7fba702e 100644 --- a/docs/known-issues/pt/cms-allows-the-creation-but-not-the-editing-of-folders-with-the-same-names-as-the-default-ones.md +++ b/docs/known-issues/pt/cms-allows-the-creation-but-not-the-editing-of-folders-with-the-same-names-as-the-default-ones.md @@ -3,8 +3,8 @@ title: 'O CMS permite a criação mas não a edição de pastas com os mesmos no id: q2Fvxfwv5MjAcqxb81avH status: PUBLISHED createdAt: 2022-04-26T14:09:30.508Z -updatedAt: 2022-11-25T22:10:43.268Z -publishedAt: 2022-11-25T22:10:43.268Z +updatedAt: 2024-02-16T20:26:06.081Z +publishedAt: 2024-02-16T20:26:06.081Z firstPublishedAt: 2022-04-26T14:09:31.061Z contentType: knownIssue productTeam: Portal @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Portal slug: o-cms-permite-a-criacao-mas-nao-a-edicao-de-pastas-com-os-mesmos-nomes-que-as-pastas-padrao locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 566791 --- diff --git a/docs/known-issues/pt/cms-is-not-accessible-through-the-new-admin.md b/docs/known-issues/pt/cms-is-not-accessible-through-the-new-admin.md index 8704049c5..3ca3eb934 100644 --- a/docs/known-issues/pt/cms-is-not-accessible-through-the-new-admin.md +++ b/docs/known-issues/pt/cms-is-not-accessible-through-the-new-admin.md @@ -20,7 +20,7 @@ internalReference: Ao acessar o CMS por meio do novo ambiente administrativo (My VTEX - `{AccountName}.myvtex.com/admin`), é apresentada uma página de erro, não sendo possível acessá-lo. -![4JSc1cw](https://images.ctfassets.net/alneenqid6w5/2SQ58O96w0u668aoMgeygI/2fe3498d2cade6d204c2b2b67e0be9b0/4JSc1cw.png) +![4JSc1cw](//images.ctfassets.net/alneenqid6w5/2SQ58O96w0u668aoMgeygI/2fe3498d2cade6d204c2b2b67e0be9b0/4JSc1cw.png) ## Simulação diff --git a/docs/known-issues/pt/cms-legacy-collections-timeout.md b/docs/known-issues/pt/cms-legacy-collections-timeout.md index 216cc80d6..144b67fee 100644 --- a/docs/known-issues/pt/cms-legacy-collections-timeout.md +++ b/docs/known-issues/pt/cms-legacy-collections-timeout.md @@ -3,8 +3,8 @@ title: 'Tempo limite das coleções herdadas do CMS' id: 3TgWP83kn8G8NClnUHmaoS status: PUBLISHED createdAt: 2022-02-25T12:33:00.051Z -updatedAt: 2023-05-19T18:23:32.371Z -publishedAt: 2023-05-19T18:23:32.371Z +updatedAt: 2023-06-20T13:24:40.031Z +publishedAt: 2023-06-20T13:24:40.031Z firstPublishedAt: 2022-02-25T12:33:00.399Z contentType: knownIssue productTeam: Catalog @@ -18,11 +18,10 @@ internalReference: 434026 ## Sumário -
-

Este problema conhecido foi traduzido automaticamente do inglês.

+
+

Este problema conhecido foi traduzido automaticamente do inglês.

- Frequentemente, ao tentar salvar os dados de um grupo de coleções usando o aplicativo de coleções legado, no caminho /admin/a e ao tentar salvar o grupo, o usuário, em casos de catálogos grandes (grande quantidade de categorias, marcas, produtos), recebe uma mensagem de erro de tempo limite e não consegue salvar as alterações. `{account}.myvtex.com/admin/a/` @@ -32,18 +31,15 @@ Frequentemente, ao tentar salvar os dados de um grupo de coleções usando o apl ## Simulação -1) Acesse o aplicativo CMS UI usando uma loja que tenha uma base de catálogo grande, por exemplo, >10000 produtos. -2) Vá para "Product Clusters (Collections)" (Grupos de produtos (coleções)) e selecione "_new group_" (novo grupo) -3) Crie um grupo e, em seguida, marque algumas caixas de seleção no formulário -4) Tente salvar essas alterações -5) Se a solicitação demorar mais de 50 segundos para ser salva, o que geralmente acontece em contas com uma grande quantidade de dados, a solicitação será interrompida e os dados não serão salvos +1. Acesse o aplicativo CMS UI usando uma loja que tenha uma base de catálogo grande, por exemplo, >10000 produtos. +2. Vá para "Product Clusters (Collections)" (Grupos de produtos (coleções)) e selecione "_new group_" (novo grupo) +3. Crie um grupo e, em seguida, marque algumas caixas de seleção no formulário +4. Tente salvar essas alterações +5. Se a solicitação demorar mais de 50 segundos para ser salva, o que geralmente acontece em contas com uma grande quantidade de dados, a solicitação será interrompida e os dados não serão salvos ## Workaround -Use o novo administrador de coleções OU use nossos pontos de extremidade da API de coleções: https://developers.vtex.com/vtex-rest-api/reference/collection-cms - - - +Use o novo Admin de coleções OU use nossos endpoints da [Collections API](https://developers.vtex.com/docs/api-reference/catalog-api#post-/api/catalog/pvt/collection). diff --git a/docs/known-issues/pt/cms-settings-does-not-allow-removing-value-from-the-unit-of-mass-field.md b/docs/known-issues/pt/cms-settings-does-not-allow-removing-value-from-the-unit-of-mass-field.md index 0a30a8f8c..a2c45134e 100644 --- a/docs/known-issues/pt/cms-settings-does-not-allow-removing-value-from-the-unit-of-mass-field.md +++ b/docs/known-issues/pt/cms-settings-does-not-allow-removing-value-from-the-unit-of-mass-field.md @@ -3,8 +3,8 @@ title: 'As configurações do CMS não permitem retirar valor do campo Unidade d id: QVmSN1VuGQUiklZDkarEI status: PUBLISHED createdAt: 2022-03-11T13:49:28.490Z -updatedAt: 2022-11-25T22:11:28.148Z -publishedAt: 2022-11-25T22:11:28.148Z +updatedAt: 2024-02-16T20:28:41.042Z +publishedAt: 2024-02-16T20:28:41.042Z firstPublishedAt: 2022-03-11T13:49:28.850Z contentType: knownIssue productTeam: Portal @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Portal slug: as-configuracoes-do-cms-nao-permitem-retirar-valor-do-campo-unidade-de-massa locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 540756 --- diff --git a/docs/known-issues/pt/cms-settings-role-not-working-as-expected.md b/docs/known-issues/pt/cms-settings-role-not-working-as-expected.md new file mode 100644 index 000000000..07c5c049b --- /dev/null +++ b/docs/known-issues/pt/cms-settings-role-not-working-as-expected.md @@ -0,0 +1,52 @@ +--- +title: 'A função de configurações do CMS não está funcionando como esperado' +id: 1xAUvtkD2gbvc3yaoYXT2d +status: PUBLISHED +createdAt: 2023-06-19T12:31:33.137Z +updatedAt: 2023-06-19T12:31:33.699Z +publishedAt: 2023-06-19T12:31:33.699Z +firstPublishedAt: 2023-06-19T12:31:33.699Z +contentType: knownIssue +productTeam: Portal +author: 2mXZkbi0oi061KicTExNjo +tag: Portal +slug: a-funcao-de-configuracoes-do-cms-nao-esta-funcionando-como-esperado +locale: pt +kiStatus: Backlog +internalReference: 538706 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +A função de configurações do CMS não está funcionando como esperado. Às vezes, o usuário não consegue acessar o CMS mesmo depois de ser adicionado à função. +Outro comportamento inesperado é que outros módulos continuam disponíveis para a função CMS, mesmo sem as permissões necessárias. + +## Simulação + + + +- Crie uma função no aplicativo License Manager Roles que dê acesso apenas a: + - Menu CMS na barra superior; + - Configurações do CMS. + + ![](https://vtexhelp.zendesk.com/attachments/token/fbpObVoVdnEYGeYjd3GDh9Qqf/?name=image.png) + + +- Associe essa função a um usuário; +- Faça login com esse usuário e tente acessar o menu de configurações do CMS, mas não conseguirá. +- Verifique se os outros módulos continuam disponíveis + +## Workaround + + +Para acessar o menu CMS, o usuário deve ser um Superadministrador. + + + + + diff --git a/docs/known-issues/pt/collapsible-menu-issues-rendering-all-the-items.md b/docs/known-issues/pt/collapsible-menu-issues-rendering-all-the-items.md index e31bad0ec..d309e8547 100644 --- a/docs/known-issues/pt/collapsible-menu-issues-rendering-all-the-items.md +++ b/docs/known-issues/pt/collapsible-menu-issues-rendering-all-the-items.md @@ -3,8 +3,8 @@ title: 'Questões do menu dobrável que rendem todos os itens' id: 1iOlmwj8DvaxCQCmvyHQww status: PUBLISHED createdAt: 2022-05-23T19:39:49.204Z -updatedAt: 2022-11-25T22:13:59.079Z -publishedAt: 2022-11-25T22:13:59.079Z +updatedAt: 2024-02-16T20:24:35.010Z +publishedAt: 2024-02-16T20:24:35.010Z firstPublishedAt: 2022-05-23T19:39:49.609Z contentType: knownIssue productTeam: Store Framework @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Store Framework slug: questoes-do-menu-dobravel-que-rendem-todos-os-itens locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 542091 --- diff --git a/docs/known-issues/pt/collections-does-not-allow-more-than-1000-skus-per-upload.md b/docs/known-issues/pt/collections-does-not-allow-more-than-1000-skus-per-upload.md index a40ad363e..d0f29ef26 100644 --- a/docs/known-issues/pt/collections-does-not-allow-more-than-1000-skus-per-upload.md +++ b/docs/known-issues/pt/collections-does-not-allow-more-than-1000-skus-per-upload.md @@ -3,8 +3,8 @@ title: 'Cobranças não permitem mais de 1000 SKUs por Upload' id: 4XC2ZLCsBkQhexRB4YrNMn status: PUBLISHED createdAt: 2023-04-19T13:53:02.339Z -updatedAt: 2023-04-19T13:53:02.926Z -publishedAt: 2023-04-19T13:53:02.926Z +updatedAt: 2023-10-10T13:31:27.610Z +publishedAt: 2023-10-10T13:31:27.610Z firstPublishedAt: 2023-04-19T13:53:02.926Z contentType: knownIssue productTeam: Catalog diff --git a/docs/known-issues/pt/collections-doesnt-work-in-custom-search-results-pages-in-b2b-suite.md b/docs/known-issues/pt/collections-doesnt-work-in-custom-search-results-pages-in-b2b-suite.md new file mode 100644 index 000000000..e642f9d8f --- /dev/null +++ b/docs/known-issues/pt/collections-doesnt-work-in-custom-search-results-pages-in-b2b-suite.md @@ -0,0 +1,45 @@ +--- +title: 'As coleções não funcionam em páginas de resultados de pesquisa personalizados no B2B Suite' +id: 2O2UmKrMJHimDunDRbLBe +status: PUBLISHED +createdAt: 2024-06-03T22:13:10.775Z +updatedAt: 2024-06-21T14:57:27.454Z +publishedAt: 2024-06-21T14:57:27.454Z +firstPublishedAt: 2024-06-03T22:13:11.591Z +contentType: knownIssue +productTeam: B2B +author: 2mXZkbi0oi061KicTExNjo +tag: B2B +slug: as-colecoes-nao-funcionam-em-paginas-de-resultados-de-pesquisa-personalizados-no-b2b-suite +locale: pt +kiStatus: Backlog +internalReference: 1043470 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +As páginas de resultados de pesquisa personalizados configuradas com o ID da coleção não funcionam quando coleções de produtos diferentes são atribuídas a uma organização. + +O comportamento esperado ao usar coleções é definir a variedade de produtos que os usuários da organização verão na vitrine, mas como as organizações B2B também usam `productClusterId` na pesquisa, ao acessar páginas de resultados de pesquisa personalizadas configuradas com um `productClusterId` diferente, os resultados da pesquisa mostram produtos de ambas as coleções. + +## Simulação + + + +- Configure um produto Collections para uma organização; +- Crie uma página de resultados de pesquisa personalizada com uma coleção diferente; +- Faça login e acesse a página de resultados de pesquisa personalizada; os produtos de ambas as coleções são exibidos + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/pt/collections-dont-open-on-subaccounts.md b/docs/known-issues/pt/collections-dont-open-on-subaccounts.md new file mode 100644 index 000000000..d5178c83b --- /dev/null +++ b/docs/known-issues/pt/collections-dont-open-on-subaccounts.md @@ -0,0 +1,42 @@ +--- +title: 'As cobranças não são abertas em subcontas' +id: Ly7eHGXdzg0aJLYF2c4eZ +status: PUBLISHED +createdAt: 2024-07-31T18:50:48.046Z +updatedAt: 2024-07-31T18:50:49.007Z +publishedAt: 2024-07-31T18:50:49.007Z +firstPublishedAt: 2024-07-31T18:50:49.007Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: as-cobrancas-nao-sao-abertas-em-subcontas +locale: pt +kiStatus: Backlog +internalReference: 649948 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Ao tentar abrir uma coleção no novo módulo de coleções de uma subconta, é retornado o erro "Desculpe, ocorreu um erro desconhecido". + +## Simulação + + + +1. Insira uma subconta; +2. Vá para o novo módulo de cobranças; +3. Tente abrir qualquer coleção; +4. Verifique se ocorreu um erro + +## Workaround + + + +Como o catálogo é compartilhado entre contas, abra a coleção na conta principal OU use o módulo de coleções antigo no CMS. + diff --git a/docs/known-issues/pt/collections-export-only-shows-1st-sku-of-inactive-product.md b/docs/known-issues/pt/collections-export-only-shows-1st-sku-of-inactive-product.md new file mode 100644 index 000000000..14c560df0 --- /dev/null +++ b/docs/known-issues/pt/collections-export-only-shows-1st-sku-of-inactive-product.md @@ -0,0 +1,44 @@ +--- +title: 'A exportação de coleções mostra apenas o primeiro SKU do produto inativo' +id: 7FegROKSwxpadN5NYVFR8M +status: PUBLISHED +createdAt: 2024-05-28T19:56:23.549Z +updatedAt: 2024-05-28T19:56:24.303Z +publishedAt: 2024-05-28T19:56:24.303Z +firstPublishedAt: 2024-05-28T19:56:24.303Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: a-exportacao-de-colecoes-mostra-apenas-o-primeiro-sku-do-produto-inativo +locale: pt +kiStatus: Backlog +internalReference: 1040753 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Ao usar o módulo de coleções e tentar exportar registros, se o produto listado em uma determinada coleção tiver todos os seus skus definidos como inativos, a planilha exportada listará apenas um dos skus do produto, em vez de todos. + +## Simulação + + +1 - Obtenha um produto que tenha vários skus e defina todos eles como inativos. +2 - Insira-os em uma coleção do catálogo /admin/collections +3 - Use o recurso de exportação +4 - apenas a SKU mais alta do produto será listada na planilha, em vez de toda + +## Workaround + + +- + + + + + diff --git a/docs/known-issues/pt/collections-field-always-appearing-as-equal-to-on-the-campaign-audience-form.md b/docs/known-issues/pt/collections-field-always-appearing-as-equal-to-on-the-campaign-audience-form.md index f379ad7df..965d9a39b 100644 --- a/docs/known-issues/pt/collections-field-always-appearing-as-equal-to-on-the-campaign-audience-form.md +++ b/docs/known-issues/pt/collections-field-always-appearing-as-equal-to-on-the-campaign-audience-form.md @@ -3,8 +3,8 @@ title: 'O campo de coleções sempre aparece como "Igual a" no formulário da ca id: 2NPEh7LZkrpO0gf802I7HZ status: PUBLISHED createdAt: 2022-11-11T21:18:53.386Z -updatedAt: 2022-11-25T22:11:31.863Z -publishedAt: 2022-11-25T22:11:31.863Z +updatedAt: 2024-02-16T20:27:37.566Z +publishedAt: 2024-02-16T20:27:37.566Z firstPublishedAt: 2022-11-11T21:18:54.385Z contentType: knownIssue productTeam: Pricing & Promotions @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Pricing & Promotions slug: o-campo-de-colecoes-sempre-aparece-como-igual-a-no-formulario-da-campanha-para-o-publico locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 697168 --- diff --git a/docs/known-issues/pt/collections-named-with-special-characters-cannot-be-exported.md b/docs/known-issues/pt/collections-named-with-special-characters-cannot-be-exported.md new file mode 100644 index 000000000..649a14451 --- /dev/null +++ b/docs/known-issues/pt/collections-named-with-special-characters-cannot-be-exported.md @@ -0,0 +1,45 @@ +--- +title: 'As coleções nomeadas com caracteres especiais não podem ser exportadas' +id: 516zuwek2Gfwd0U99si2XU +status: PUBLISHED +createdAt: 2023-08-22T12:46:46.230Z +updatedAt: 2023-12-12T14:21:31.164Z +publishedAt: 2023-12-12T14:21:31.164Z +firstPublishedAt: 2023-08-22T12:46:46.895Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: as-colecoes-nomeadas-com-caracteres-especiais-nao-podem-ser-exportadas +locale: pt +kiStatus: Backlog +internalReference: 683343 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Espera-se que uma coleção possa ser exportada no administrador. Entretanto, coleções com nomes que contenham símbolos como `$` , `+` ou `,` não podem ser exportadas. + +## Simulação + + + +- Crie uma coleção com `$` , `+` ou `,` no nome +- Tente exportar a coleção +- Um erro será exibido no administrador + + + +## Workaround + + +Remova o caractere + + + + diff --git a/docs/known-issues/pt/collections-page-in-organization-details-shows-only-20-collections.md b/docs/known-issues/pt/collections-page-in-organization-details-shows-only-20-collections.md new file mode 100644 index 000000000..962ce3911 --- /dev/null +++ b/docs/known-issues/pt/collections-page-in-organization-details-shows-only-20-collections.md @@ -0,0 +1,50 @@ +--- +title: 'A página Coleções em Detalhes da organização mostra apenas 20 coleções' +id: 1NL46GlhANQoa6IzGSSwdS +status: PUBLISHED +createdAt: 2023-08-31T20:02:37.675Z +updatedAt: 2024-04-23T21:35:34.440Z +publishedAt: 2024-04-23T21:35:34.440Z +firstPublishedAt: 2023-08-31T20:02:38.351Z +contentType: knownIssue +productTeam: B2B +author: 2mXZkbi0oi061KicTExNjo +tag: B2B +slug: a-pagina-colecoes-em-detalhes-da-organizacao-mostra-apenas-20-colecoes +locale: pt +kiStatus: Fixed +internalReference: 891511 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +A página Coleções em Detalhes da organização mostra apenas 20 coleções, mesmo depois de alterar a quantidade de linhas na parte inferior da página. + +## Simulação + + + +- Certifique-se de que você tenha mais de 20 coleções ativas; +- No administrador, vá para a página B2B Organizations (Organizações B2B) e selecione uma organização; +- Vá para a guia Collections (Coleções); você verá apenas 20 coleções disponíveis + +## Workaround + + +Se a coleção desejada não aparecer na guia Collections (Coleções), atribua-a usando o GraphQL IDE: + +- Acesse o GraphQL IDE; +- Selecione o aplicativo `vtex.b2b-organizations-graphql`; +- Use a mutação abaixo e adicione os valores para `id`, `name`, `collections.id` e `collections.name` + + mutation { updateOrganization ( id: "" name: "" status: "active" collections: [{ id: "" name: "" }] ){ status message }} + + + + + diff --git a/docs/known-issues/pt/collections-trigger-not-working-as-expected-on-progressive-discounts.md b/docs/known-issues/pt/collections-trigger-not-working-as-expected-on-progressive-discounts.md new file mode 100644 index 000000000..eeeddf2b0 --- /dev/null +++ b/docs/known-issues/pt/collections-trigger-not-working-as-expected-on-progressive-discounts.md @@ -0,0 +1,46 @@ +--- +title: 'O acionador de cobranças não está funcionando como esperado nos descontos progressivos' +id: 78b9yQnTm1bxgOM2cfMlql +status: PUBLISHED +createdAt: 2023-11-06T16:42:53.081Z +updatedAt: 2023-11-06T16:42:53.722Z +publishedAt: 2023-11-06T16:42:53.722Z +firstPublishedAt: 2023-11-06T16:42:53.722Z +contentType: knownIssue +productTeam: Pricing & Promotions +author: 2mXZkbi0oi061KicTExNjo +tag: Pricing & Promotions +slug: o-acionador-de-cobrancas-nao-esta-funcionando-como-esperado-nos-descontos-progressivos +locale: pt +kiStatus: Backlog +internalReference: 930849 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Ao criar uma promoção de desconto progressivo, o cliente pode definir o acionador por coleção, por uma lista de SKUs ou por ambos. + +No entanto, quando ambos são configurados na promoção, a condição que deveria ser a coleção ou a lista de SKUs aciona a promoção está, na verdade, se comportando como se apenas a lista de SKUs fosse o acionador. + +## Simulação + + + +1. Crie uma promoção de desconto progressivo; +2. Nos acionadores da promoção, selecione uma coleção e uma lista de SKUs com um sku que não pertença à coleção; +3. Verifique no carrinho se a promoção só estará ativa quando o sku que pertence à lista de sku estiver presente + +## Workaround + + +Para ativar os dois acionadores ao mesmo tempo, não há solução alternativa. + + + + + diff --git a/docs/known-issues/pt/complete-orders-with-error-in-creation-due-to-failure-in-gatewaycallbak.md b/docs/known-issues/pt/complete-orders-with-error-in-creation-due-to-failure-in-gatewaycallbak.md index e83c9bec7..7b2db1973 100644 --- a/docs/known-issues/pt/complete-orders-with-error-in-creation-due-to-failure-in-gatewaycallbak.md +++ b/docs/known-issues/pt/complete-orders-with-error-in-creation-due-to-failure-in-gatewaycallbak.md @@ -3,8 +3,8 @@ title: 'Pedidos completos com erro na criação devido a falha no gatewaycallbak id: 2qVa686QBsvkgXY8wwmc8Y status: PUBLISHED createdAt: 2022-05-04T19:28:00.775Z -updatedAt: 2022-11-25T21:52:28.991Z -publishedAt: 2022-11-25T21:52:28.991Z +updatedAt: 2024-04-04T16:46:47.602Z +publishedAt: 2024-04-04T16:46:47.602Z firstPublishedAt: 2022-05-04T19:28:01.142Z contentType: knownIssue productTeam: Checkout @@ -23,21 +23,25 @@ internalReference: 416936
-Recebemos algumas consultas sobre pedidos que estavam presos no status de aprovação de pagamento, mas que já foram aprovados, o que o fluxo normal de pedidos não deveria acontecer. +Recebemos algumas consultas sobre pedidos que estavam presos no status de pagamento aprovado, mas já aprovados, o que não deveria acontecer no fluxo normal de pedidos. -Com base na análise dos casos, entendemos que uma possível ocorrência desta ocorrência foi; +Com base na análise dos casos, entendemos que uma possível ocorrência desse fato foi; -A ordem de mercado foi criada incompleta, a ordem de mercado recebe a chamada de gatewaycallback e, neste momento, ocorre uma falha, e isto faz com que um processo de cancelamento de ordem seja iniciado, mas a ordem de marketppace recebe uma segunda chamada de gatewaycallback que faz com que a ordem seja autorizada e completa, impedindo assim que a transação seja cancelada, e este cenário gera uma ordem completa (marketplace / checkout), mas com um erro de criação e a ordem de preenchimento cancelada, o que poderia ser evitado implementando uma validação em gatewaycallback para não proceder com pedidos incompletos. +O pedido do marketplace foi criado incompleto, o pedido do marketplace recebe a chamada do gatewaycallback e, nesse momento, ocorre uma falha, e isso faz com que se inicie um processo de cancelamento do pedido, mas o pedido do marketppace recebe uma segunda chamada do gatewaycallback que faz com que o pedido seja autorizado e concluído, impedindo assim que a transação seja cancelada, e esse cenário gera um pedido completo (marketplace/checkout), mas com um erro de criação e o pedido completo cancelado, o que poderia ser evitado implementando uma validação no gatewaycallback para não prosseguir com pedidos incompletos. +Em alguns casos, o pedido do vendedor pode não ser cancelado. +## Simulação +Não podemos simular devido à complexidade do fluxo, a análise deve ser feita considerando os dados aqui informados. -## Simulação +## Workaround +Nos casos em que o pedido do vendedor não for cancelado, você deverá cancelar o pedido manualmente ou aguardar o prazo de 30 dias. + -## Workaround diff --git a/docs/known-issues/pt/component-drawer-doesnt-work-when-implemented-in-productsummary-for-ios.md b/docs/known-issues/pt/component-drawer-doesnt-work-when-implemented-in-productsummary-for-ios.md index 17587b35b..0c0fc0be7 100644 --- a/docs/known-issues/pt/component-drawer-doesnt-work-when-implemented-in-productsummary-for-ios.md +++ b/docs/known-issues/pt/component-drawer-doesnt-work-when-implemented-in-productsummary-for-ios.md @@ -3,8 +3,8 @@ title: 'A gaveta de componentes não funciona quando implementada no resumo do p id: 75145kfQE8swAef57Yr4Aj status: PUBLISHED createdAt: 2023-05-29T13:22:57.856Z -updatedAt: 2023-05-29T13:22:58.422Z -publishedAt: 2023-05-29T13:22:58.422Z +updatedAt: 2024-02-19T18:51:53.024Z +publishedAt: 2024-02-19T18:51:53.024Z firstPublishedAt: 2023-05-29T13:22:58.422Z contentType: knownIssue productTeam: Store Framework diff --git a/docs/known-issues/pt/component-seller-selector-may-present-inconsistency-in-deliveryshipping-prices.md b/docs/known-issues/pt/component-seller-selector-may-present-inconsistency-in-deliveryshipping-prices.md index 77ce1d28c..635b51b83 100644 --- a/docs/known-issues/pt/component-seller-selector-may-present-inconsistency-in-deliveryshipping-prices.md +++ b/docs/known-issues/pt/component-seller-selector-may-present-inconsistency-in-deliveryshipping-prices.md @@ -3,8 +3,8 @@ title: 'O seletor de componentes do vendedor pode apresentar inconsistência nos id: 2agLvjXgT76ngdu3YsA6uh status: PUBLISHED createdAt: 2022-09-14T22:26:22.177Z -updatedAt: 2022-11-25T22:13:07.124Z -publishedAt: 2022-11-25T22:13:07.124Z +updatedAt: 2024-02-16T20:28:08.976Z +publishedAt: 2024-02-16T20:28:08.976Z firstPublishedAt: 2022-09-14T22:26:22.762Z contentType: knownIssue productTeam: Store Framework @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Store Framework slug: o-seletor-de-componentes-do-vendedor-pode-apresentar-inconsistencia-nos-precos-de-entregaremessa locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 658452 --- diff --git a/docs/known-issues/pt/components-in-a-kit-with-the-same-price.md b/docs/known-issues/pt/components-in-a-kit-with-the-same-price.md new file mode 100644 index 000000000..d514d9791 --- /dev/null +++ b/docs/known-issues/pt/components-in-a-kit-with-the-same-price.md @@ -0,0 +1,44 @@ +--- +title: 'Componentes em um kit com o mesmo preço' +id: 6TIDKJ6nEGUu3E5bzAea65 +status: PUBLISHED +createdAt: 2024-02-26T19:53:43.754Z +updatedAt: 2024-02-26T19:53:45.011Z +publishedAt: 2024-02-26T19:53:45.011Z +firstPublishedAt: 2024-02-26T19:53:45.011Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: componentes-em-um-kit-com-o-mesmo-preco +locale: pt +kiStatus: Backlog +internalReference: 989371 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Os componentes em um kit têm o mesmo preço quando uma promoção de presente é configurada e um vendedor regular a cumpre. + +## Simulação + + + +- Registre um kit; +- Definir uma promoção de presente; +- Adicione um item ao carrinho usando um vendedor regular; +- Faça o pedido; o preço dos componentes será o mesmo + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/pt/confirmed-order-email-not-being-sent.md b/docs/known-issues/pt/confirmed-order-email-not-being-sent.md index b05c4b56a..3317b8fb0 100644 --- a/docs/known-issues/pt/confirmed-order-email-not-being-sent.md +++ b/docs/known-issues/pt/confirmed-order-email-not-being-sent.md @@ -3,8 +3,8 @@ title: 'O e-mail de confirmação do pedido não está sendo enviado' id: 4RelMFApLldLtf0GxhYzdt status: PUBLISHED createdAt: 2023-03-10T22:07:59.908Z -updatedAt: 2023-05-29T20:07:11.271Z -publishedAt: 2023-05-29T20:07:11.271Z +updatedAt: 2023-08-28T14:53:51.322Z +publishedAt: 2023-08-28T14:53:51.322Z firstPublishedAt: 2023-03-10T22:08:01.026Z contentType: knownIssue productTeam: Checkout diff --git a/docs/known-issues/pt/conflict-between-specifications-with-the-same-name-at-the-intelligent-search.md b/docs/known-issues/pt/conflict-between-specifications-with-the-same-name-at-the-intelligent-search.md new file mode 100644 index 000000000..429bce919 --- /dev/null +++ b/docs/known-issues/pt/conflict-between-specifications-with-the-same-name-at-the-intelligent-search.md @@ -0,0 +1,48 @@ +--- +title: 'Conflito entre especificações com o mesmo nome na Intelligent Search' +id: 1TcMLTNMMGqjgbGArywSeh +status: PUBLISHED +createdAt: 2023-11-10T00:13:18.275Z +updatedAt: 2024-06-24T13:48:09.391Z +publishedAt: 2024-06-24T13:48:09.391Z +firstPublishedAt: 2023-11-10T00:13:18.980Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: conflito-entre-especificacoes-com-o-mesmo-nome-na-intelligent-search +locale: pt +kiStatus: Fixed +internalReference: 933958 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Várias especificações com o mesmo nome são agrupadas na mesma _"faceta"_ pela Pesquisa Inteligente, o que pode ser um problema se elas tiverem configurações diferentes. + +Alguns atributos que podem ser afetados são o filtro, as alternâncias de oculto e indexado/pesquisável, o tipo de campo e a posição do valor. Não há diferença entre ser uma especificação de produto ou de SKU. + +Não é possível saber qual propriedade terá precedência sobre a outra. + +## Simulação + + +Para uma loja com: +- uma especificação chamada "foo" (ID 1) definida como um filtro (para aparecer na vitrine) e com o valor "bar" para um produto; +- outra especificação chamada "foo" (mas ID 2), que não é um filtro, e com o valor "baz" para o mesmo ou outro produto. + +A vitrine pode renderizar um filtro de pesquisa para a faceta/especificação "foo" com os valores "bar" e "baz" ou até mesmo ocultar o filtro inteiro + +## Workaround + + +Embora o módulo Catalog não bloqueie nomes de especificações repetidos, esse uso deve ser considerado incorreto. + + + + diff --git a/docs/known-issues/pt/console-error-report-only-refused-to-apply-inline-style-because-it-violates-the-following-content-security.md b/docs/known-issues/pt/console-error-report-only-refused-to-apply-inline-style-because-it-violates-the-following-content-security.md new file mode 100644 index 000000000..44537903f --- /dev/null +++ b/docs/known-issues/pt/console-error-report-only-refused-to-apply-inline-style-because-it-violates-the-following-content-security.md @@ -0,0 +1,51 @@ +--- +title: 'Erro de console [Report Only] - Recusou-se a aplicar o estilo inline porque ele viola a seguinte segurança de conteúdo' +id: mix75F8F7a7D4iTWyHLyM +status: PUBLISHED +createdAt: 2024-04-16T10:30:41.610Z +updatedAt: 2024-04-16T10:30:42.934Z +publishedAt: 2024-04-16T10:30:42.934Z +firstPublishedAt: 2024-04-16T10:30:42.934Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: erro-de-console-report-only-recusouse-a-aplicar-o-estilo-inline-porque-ele-viola-a-seguinte-seguranca-de-conteudo +locale: pt +kiStatus: Backlog +internalReference: 1017370 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Temos alguns logs no console que relatam bloqueios de script devido a restrições por meio do cabeçalho CSP. +As chamadas de estilo inline para o host io2.vtex.com têm esse log de bloqueio porque ele não é liberado no CSP do host anterior, gerando, assim, mensagens de erro no console. + + + [Report Only] Recusou-se a executar o script inline porque ele viola a seguinte diretiva da Política de Segurança de Conteúdo: "script-src 'self' https://io.vtex.com.br https://*.vtex.com.br https://*.vtexpayments.com.br https://*.myvtex.com https://*.vtexcommercestable.com.br https://*.vtexcommercebeta.com.br https://*.vteximg.com.br https://*.vtexassets.com 'report-sample'". É necessária a palavra-chave 'unsafe-inline', um hash ('sha256-AdqydPwVZwz4OteEhuvEEzsFBDTM/J6q0/ZlIWf9Wr4=') ou um nonce ('nonce-...') para permitir a execução inline. + + + +## Simulação + + + +1. Vá para o caixa da loja; +2. Abra o console e verifique as mensagens de relatório; + + + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/pt/cookie-broken-the-apisessions.md b/docs/known-issues/pt/cookie-broken-the-apisessions.md index 5783b6cfe..81d76a1e7 100644 --- a/docs/known-issues/pt/cookie-broken-the-apisessions.md +++ b/docs/known-issues/pt/cookie-broken-the-apisessions.md @@ -3,8 +3,8 @@ title: 'Cookie quebrou a API/Sessões' id: 5knDMVZabZRYaEtITjkDbE status: PUBLISHED createdAt: 2023-03-27T19:54:42.696Z -updatedAt: 2023-03-27T19:54:43.232Z -publishedAt: 2023-03-27T19:54:43.232Z +updatedAt: 2024-03-20T20:34:36.743Z +publishedAt: 2024-03-20T20:34:36.743Z firstPublishedAt: 2023-03-27T19:54:43.232Z contentType: knownIssue productTeam: Identity @@ -23,10 +23,7 @@ internalReference: 779014 -Quando há um script que gera um cookie para rastrear os usuários e seu cookie quebrou a chamada para /api/sessões, por exemplo, porque ele tem uma carta especial no cookie de valor. Então precisamos descartar esses cookies mal-formados de nosso lado e manter todos os outros, para que isso não afete o comportamento. - - -## +Quando há um script que gera um cookie para rastrear os usuários e seu cookie interrompe a chamada para /api/sessions, por exemplo, porque ele tem um caractere especial no cookie de valor. Então, precisamos descartar esses cookies malformados do nosso lado e manter todos os outros, para que isso não afete o comportamento. ## Simulação @@ -34,12 +31,9 @@ Quando há um script que gera um cookie para rastrear os usuários e seu cookie O cenário foi mapeado no Facebook: -Quando você entra na página de um anúncio no Facebook, automaticamente carrega a página no navegador META nativo e quando você chega à página de checkout não carrega corretamente, portanto, não é possível finalizar a compra. - -O Facebook costumava redirecionar para os navegadores, mas eles não o fazem mais porque integraram seu navegador ao seu aplicativo. - +Quando você entra na página a partir de um anúncio do Facebook, a página é carregada automaticamente no navegador META nativo e, quando você chega à página de checkout, ela não é carregada corretamente e, portanto, não é possível finalizar a compra. -## +O Facebook costumava redirecionar para os navegadores, mas não faz mais isso porque integrou o navegador ao aplicativo ## Workaround diff --git a/docs/known-issues/pt/cost-center-dropdown-shows-only-25-options-in-b2b-admin-customers.md b/docs/known-issues/pt/cost-center-dropdown-shows-only-25-options-in-b2b-admin-customers.md new file mode 100644 index 000000000..18d8133d8 --- /dev/null +++ b/docs/known-issues/pt/cost-center-dropdown-shows-only-25-options-in-b2b-admin-customers.md @@ -0,0 +1,44 @@ +--- +title: 'O menu suspenso do centro de custo mostra apenas 25 opções nos clientes do B2B Admin' +id: 1ynkpOppe8iqbwB3CF0euV +status: PUBLISHED +createdAt: 2023-10-17T23:11:29.713Z +updatedAt: 2023-10-17T23:11:30.187Z +publishedAt: 2023-10-17T23:11:30.187Z +firstPublishedAt: 2023-10-17T23:11:30.187Z +contentType: knownIssue +productTeam: B2B +author: 2mXZkbi0oi061KicTExNjo +tag: B2B +slug: o-menu-suspenso-do-centro-de-custo-mostra-apenas-25-opcoes-nos-clientes-do-b2b-admin +locale: pt +kiStatus: Backlog +internalReference: 921115 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Ao registrar um novo cliente usando o B2B Admin Customers, o menu suspenso do centro de custo mostra apenas 25 opções. + +## Simulação + + + +- Registre mais de 25 centros de custo para uma organização; +- Acesse os clientes B2B por meio do administrador; +- Clique em "New" (Novo) e "Add New" (Adicionar novo) na parte inferior da janela pop-up; +- Ao selecionar o centro de custo, o menu suspenso mostra apenas 25 opções + +## Workaround + + +Use o B2B Organizations para adicionar novos usuários para organizações com mais de 25 centros de custo. + + + + diff --git a/docs/known-issues/pt/country-field-as-null-in-invoicedata.md b/docs/known-issues/pt/country-field-as-null-in-invoicedata.md new file mode 100644 index 000000000..7b6d91b41 --- /dev/null +++ b/docs/known-issues/pt/country-field-as-null-in-invoicedata.md @@ -0,0 +1,42 @@ +--- +title: 'Campo Country como nulo em invoiceData' +id: 6TbzOvnKw5Uhcr1C5Jrneb +status: PUBLISHED +createdAt: 2023-12-13T15:53:26.073Z +updatedAt: 2023-12-19T21:22:09.038Z +publishedAt: 2023-12-19T21:22:09.038Z +firstPublishedAt: 2023-12-13T15:53:26.800Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: campo-country-como-nulo-em-invoicedata +locale: pt +kiStatus: Fixed +internalReference: 382175 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +O campo Country em invoiceData pode ser nulo se for enviado via API ou se houver um endereço de fatura no Profile System com o país como nulo, portanto, os pedidos serão criados com dados incompletos em invoiceData. + +## Simulação + + + +- Montar um carrinho com itens; +- Envia o invoiceData sem o campo country preenchido via API; +- Concluir a compra + +## Workaround + + +N/A + + + diff --git a/docs/known-issues/pt/country-selector-for-billing-address-while-in-international-mode-stays-restricted-to-the-delivery-countries.md b/docs/known-issues/pt/country-selector-for-billing-address-while-in-international-mode-stays-restricted-to-the-delivery-countries.md index c65990eb2..fae00a652 100644 --- a/docs/known-issues/pt/country-selector-for-billing-address-while-in-international-mode-stays-restricted-to-the-delivery-countries.md +++ b/docs/known-issues/pt/country-selector-for-billing-address-while-in-international-mode-stays-restricted-to-the-delivery-countries.md @@ -3,8 +3,8 @@ title: 'O seletor de país para endereço de faturamento enquanto no modo intern id: 5lHG60ATBiCdPBQnE1CEuP status: PUBLISHED createdAt: 2022-05-24T13:38:13.922Z -updatedAt: 2022-11-25T21:51:33.189Z -publishedAt: 2022-11-25T21:51:33.189Z +updatedAt: 2024-02-16T20:29:40.951Z +publishedAt: 2024-02-16T20:29:40.951Z firstPublishedAt: 2022-05-24T13:38:14.583Z contentType: knownIssue productTeam: Checkout @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Checkout slug: o-seletor-de-pais-para-endereco-de-faturamento-enquanto-no-modo-internacional-permanece-restrito-aos-paises-de-entrega locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 335581 --- diff --git a/docs/known-issues/pt/coupons-created-as-archived-temporarrily.md b/docs/known-issues/pt/coupons-created-as-archived-temporarrily.md new file mode 100644 index 000000000..f54c18d57 --- /dev/null +++ b/docs/known-issues/pt/coupons-created-as-archived-temporarrily.md @@ -0,0 +1,47 @@ +--- +title: 'Cupons criados como arquivados temporariamente' +id: 783FJICQzATVkJ2uPgk9Mq +status: PUBLISHED +createdAt: 2023-09-01T13:34:21.842Z +updatedAt: 2023-09-01T13:34:22.607Z +publishedAt: 2023-09-01T13:34:22.607Z +firstPublishedAt: 2023-09-01T13:34:22.607Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: cupons-criados-como-arquivados-temporariamente +locale: pt +kiStatus: Backlog +internalReference: 892041 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Atualmente, quando um cupom é criado, a interface do usuário/API mostra que ele está arquivado por alguns minutos (~2) quando, na verdade (no banco de dados de preços), o cupom está ativo. + +Após alguns minutos, os cupons exibem seus dados corretos. + +É importante observar que isso não afeta as informações "reais" do cupom, mesmo que ele seja exibido incorretamente como "arquivado" na interface do usuário devido a esse problema, ele poderá ser usado no checkout. + +## Simulação + + +A simples criação de um cupom e a verificação de seus dados já o mostra como arquivado. + + + +## Workaround + + +Não há outra solução além de esperar por um curto período de tempo. + + + + + diff --git a/docs/known-issues/pt/create-product-api-doesnt-send-nulls-as-release-date-values.md b/docs/known-issues/pt/create-product-api-doesnt-send-nulls-as-release-date-values.md new file mode 100644 index 000000000..643e7de07 --- /dev/null +++ b/docs/known-issues/pt/create-product-api-doesnt-send-nulls-as-release-date-values.md @@ -0,0 +1,43 @@ +--- +title: 'A API de criação de produtos não envia nulos como valores de data de lançamento.' +id: 6IjwYVm9SdNEtW9aNYkSrj +status: PUBLISHED +createdAt: 2024-04-29T15:10:44.454Z +updatedAt: 2024-04-29T15:10:45.337Z +publishedAt: 2024-04-29T15:10:45.337Z +firstPublishedAt: 2024-04-29T15:10:45.337Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: a-api-de-criacao-de-produtos-nao-envia-nulos-como-valores-de-data-de-lancamento +locale: pt +kiStatus: Backlog +internalReference: 1024207 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Ao usar as APIs de criação ou atualização de produtos no aplicativo de catálogo: https://developers.vtex.com/docs/api-reference/catalog-api#post-/api/catalog/pvt/product e enviar o campo releaseDate como nulo, em seu valor, ele é criado com a data atual. + +## Simulação + + +1 - Criar ou atualizar um novo produto, em sua loja, por meio da API mencionada, passando, no corpo da solicitação, o campo releaseDate como nulo. +2 - Acesse a UI de administração do catálogo ou use um GET no mesmo caminho da API para buscar os dados enviados +3 - O campo releaseDate exibirá o valor da data enviada em vez de um valor nulo + +## Workaround + + +- + + + + + diff --git a/docs/known-issues/pt/creating-a-regionalized-sales-channel-with-an-already-used-binding-does-not-update-the-items-stockbalance.md b/docs/known-issues/pt/creating-a-regionalized-sales-channel-with-an-already-used-binding-does-not-update-the-items-stockbalance.md new file mode 100644 index 000000000..31f2a3267 --- /dev/null +++ b/docs/known-issues/pt/creating-a-regionalized-sales-channel-with-an-already-used-binding-does-not-update-the-items-stockbalance.md @@ -0,0 +1,45 @@ +--- +title: 'A criação de um canal de vendas regionalizado com uma ligação já usada não atualiza o saldo de estoque do item' +id: 7CqZPslfGY8mTmBLuWe5SQ +status: PUBLISHED +createdAt: 2024-03-22T19:39:26.469Z +updatedAt: 2024-07-01T18:49:34.061Z +publishedAt: 2024-07-01T18:49:34.061Z +firstPublishedAt: 2024-03-22T19:39:27.432Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: a-criacao-de-um-canal-de-vendas-regionalizado-com-uma-ligacao-ja-usada-nao-atualiza-o-saldo-de-estoque-do-item +locale: pt +kiStatus: No Fix +internalReference: 1005112 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Para contas regionalizadas, o sistema de índice filtra, pelos canais de vendas regionalizados, o saldo de estoque que deve aparecer, para não mostrar vínculos de vendas que não são regionalizados. + +Se um novo canal precisar ser regionalizado em uma vinculação que já esteja em produção, a indexação não será acionada. Causando alguma inconsistência na disponibilidade dos produtos. + +## Simulação + + + +1. Crie um canal de vendas regionalizado em uma ligação de produção; +2. Verifique se os estoques e a disponibilidade são consistentes com todos os produtos + +## Workaround + + +Force uma reindexação com stockSimulation. Atualize o estoque, por exemplo. + + + + + diff --git a/docs/known-issues/pt/creating-and-deleting-a-large-number-of-redirects-breaks-the-redirects-page.md b/docs/known-issues/pt/creating-and-deleting-a-large-number-of-redirects-breaks-the-redirects-page.md new file mode 100644 index 000000000..99177cde5 --- /dev/null +++ b/docs/known-issues/pt/creating-and-deleting-a-large-number-of-redirects-breaks-the-redirects-page.md @@ -0,0 +1,46 @@ +--- +title: 'A criação e a exclusão de um grande número de redirecionamentos quebram a página de redirecionamentos' +id: 5uFuid4a5f7uiRVW9LdT5Q +status: PUBLISHED +createdAt: 2024-04-02T19:45:07.540Z +updatedAt: 2024-04-02T19:45:08.762Z +publishedAt: 2024-04-02T19:45:08.762Z +firstPublishedAt: 2024-04-02T19:45:08.762Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: a-criacao-e-a-exclusao-de-um-grande-numero-de-redirecionamentos-quebram-a-pagina-de-redirecionamentos +locale: pt +kiStatus: Backlog +internalReference: 1010392 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Lidar com uma grande quantidade de redirecionamentos pode quebrar a página da interface do usuário. Se você tiver muitos redirecionamentos ou precisar excluir essa grande quantidade, isso poderá levar a um erro em que a página da interface do usuário estará sempre carregando e nunca retornará as informações dos redirecionamentos. Achamos que isso pode acontecer porque, quando excluímos uma grande quantidade de redirecionamentos, as primeiras páginas da consulta `listRedirects` ficam em branco e a interface do usuário procura essas primeiras páginas para carregar os primeiros redirecionamentos e nunca as encontra. + +Isso também pode afetar a importação/exportação da CLI. + +## Simulação + + + +- Crie uma grande quantidade de redirecionamentos +- Tente excluí-los (por meio da interface do usuário ou usando o reescritor) +- Ao retornar à página da interface do usuário, os redirecionamentos não serão carregado + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/pt/creating-wrong-redirects-containing-charactersqueries-that-shouldnt-be-uploaded-the-uploaddownload-of-the-csv-through-the-cli-doesnt-work.md b/docs/known-issues/pt/creating-wrong-redirects-containing-charactersqueries-that-shouldnt-be-uploaded-the-uploaddownload-of-the-csv-through-the-cli-doesnt-work.md new file mode 100644 index 000000000..b2b0de365 --- /dev/null +++ b/docs/known-issues/pt/creating-wrong-redirects-containing-charactersqueries-that-shouldnt-be-uploaded-the-uploaddownload-of-the-csv-through-the-cli-doesnt-work.md @@ -0,0 +1,45 @@ +--- +title: 'Criação de redirecionamentos errados contendo caracteres/consultas que não deveriam ser carregados o upload/download do csv por meio da CLI não funciona' +id: 6ShJSvo6g8ZJFaejSo0gx3 +status: PUBLISHED +createdAt: 2024-01-25T19:00:17.586Z +updatedAt: 2024-01-25T19:00:18.204Z +publishedAt: 2024-01-25T19:00:18.204Z +firstPublishedAt: 2024-01-25T19:00:18.204Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: criacao-de-redirecionamentos-errados-contendo-caracteresconsultas-que-nao-deveriam-ser-carregados-o-uploaddownload-do-csv-por-meio-da-cli-nao-funciona +locale: pt +kiStatus: No Fix +internalReference: 971936 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Após criar redirecionamentos incorretos contendo caracteres que não devem ser carregados, ou seja, #, consultas ou redirecionamentos que devem ser criados no nível do servidor, o upload/download em massa do csv por meio da CLI não funciona mais: #, consultas ou redirecionamentos que devem ser criados no nível do servidor, o upload/download em massa do csv por meio da CLI não funciona mais. + +## Simulação + + +Crie um redirecionamento para uma consulta, por exemplo: /?binding=XXXXX +Exclua o redirecionamento pelo IDE do Graphql (você não conseguirá excluir de outra forma) +Tente fazer download ou upload do CSV dos redirecionamentos por meio da CLI e você conseguirá fazer isso. + + ![](https://vtexhelp.zendesk.com/attachments/token/etn94WlrSAYOFFj0rZfVwoowE/?name=image.png + +## Workaround + + +No momento, não há solução alternativa para isso e o download em massa da CLI não poderá ser usado. + + + + + diff --git a/docs/known-issues/pt/criteria-composition-is-not-returned-on-the-explained-search-ui.md b/docs/known-issues/pt/criteria-composition-is-not-returned-on-the-explained-search-ui.md new file mode 100644 index 000000000..5ade64065 --- /dev/null +++ b/docs/known-issues/pt/criteria-composition-is-not-returned-on-the-explained-search-ui.md @@ -0,0 +1,43 @@ +--- +title: 'A composição dos critérios não é retornada na UI de pesquisa explicada' +id: 5IyEZe5GBlt732g0rbU5T4 +status: PUBLISHED +createdAt: 2023-06-29T15:05:18.815Z +updatedAt: 2023-06-29T15:05:19.578Z +publishedAt: 2023-06-29T15:05:19.578Z +firstPublishedAt: 2023-06-29T15:05:19.578Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: a-composicao-dos-criterios-nao-e-retornada-na-ui-de-pesquisa-explicada +locale: pt +kiStatus: Backlog +internalReference: 852898 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Quando você pesquisa um termo cuja resposta é apenas um produto, esse produto não terá a composição de critérios exibida na tela da pesquisa explicada. + +## Simulação + + +Tente abrir a pesquisa explicada e pesquisar um termo cuja resposta seja apenas um produto; esse produto não terá sua composição de critérios na tela. + + + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/pt/crm-error-when-searching-with-spaces.md b/docs/known-issues/pt/crm-error-when-searching-with-spaces.md index c5cd75265..7fd3a1c91 100644 --- a/docs/known-issues/pt/crm-error-when-searching-with-spaces.md +++ b/docs/known-issues/pt/crm-error-when-searching-with-spaces.md @@ -18,7 +18,7 @@ internalReference: ## Sumário -Usuário recebe uma mensagem de erro ao buscar por um documento com um atributo contendo espaço [Screen Shot 2018-12-26 at 14.38.55](https://images.ctfassets.net/alneenqid6w5/6kN77jtFDOKME8UiW0acW8/e3bc9a3bcb750f30067f11befdd78fcb/Screen_Shot_2018-12-26_at_14.38.55.png) +Usuário recebe uma mensagem de erro ao buscar por um documento com um atributo contendo espaço [Screen Shot 2018-12-26 at 14.38.55](//images.ctfassets.net/alneenqid6w5/6kN77jtFDOKME8UiW0acW8/e3bc9a3bcb750f30067f11befdd78fcb/Screen_Shot_2018-12-26_at_14.38.55.png) Exemplo: Buscando/filtrando pelo Campo "Cidade" com o atributo "Rio de Janeiro" produzirá uma mensagem de erro. @@ -32,6 +32,6 @@ Exemplo: Buscando/filtrando pelo Campo "Cidade" com o atributo "Rio de Janeiro" ## Workaround -![Screen Shot 2018-12-26 at 14.40.03](https://images.ctfassets.net/alneenqid6w5/1LUggCuWywGosGoCOgKE2g/426a9dbd86c26f15a9db06cadb88ec46/Screen_Shot_2018-12-26_at_14.40.03.png)Felizmente ha um workaround simples que não necessita o uso da API. +![Screen Shot 2018-12-26 at 14.40.03](//images.ctfassets.net/alneenqid6w5/1LUggCuWywGosGoCOgKE2g/426a9dbd86c26f15a9db06cadb88ec46/Screen_Shot_2018-12-26_at_14.40.03.png)Felizmente ha um workaround simples que não necessita o uso da API. Ao clicar em "Todos" no dropdown, a mesma busca pode ser feita sem causar erro. diff --git a/docs/known-issues/pt/currency-symbol-does-not-follow-admin-language.md b/docs/known-issues/pt/currency-symbol-does-not-follow-admin-language.md new file mode 100644 index 000000000..2d573f4fd --- /dev/null +++ b/docs/known-issues/pt/currency-symbol-does-not-follow-admin-language.md @@ -0,0 +1,45 @@ +--- +title: 'O símbolo da moeda não segue o idioma do administrador' +id: 7gEGdkDSbRCtk2Q1u2nW6k +status: PUBLISHED +createdAt: 2024-03-15T19:37:45.395Z +updatedAt: 2024-03-15T19:40:56.682Z +publishedAt: 2024-03-15T19:40:56.682Z +firstPublishedAt: 2024-03-15T19:37:46.387Z +contentType: knownIssue +productTeam: Order Management +author: 2mXZkbi0oi061KicTExNjo +tag: Order Management +slug: o-simbolo-da-moeda-nao-segue-o-idioma-do-administrador +locale: pt +kiStatus: Backlog +internalReference: 1000915 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Quando um usuário acessa a tela de configuração do carrinho na área de pedidos (`https://{accountname}}.myvtex.com/admin/checkout/#/configurations )` o símbolo da moeda segue as convenções da localidade indicada pelo administrador, a troca desse símbolo é feita sempre que o administrador indica uma localidade diferente, porém de acordo com nossa análise essa troca está falhando em determinados momentos, fazendo com que o símbolo da moeda indicada seja o padrão da página que nesse caso é R$. + +## Simulação + + + + +- Faça login no administrador +- Vá para https://.myvtex.com/admin/checkout/#/configurations +- Altere a localidade para PT e de volta para EN; +- Atualize a página e você verá que o símbolo da moeda ainda é R$ + +## Workaround + + +No momento, não temos uma solução alternativa para esse cenário, mas ele não afeta a operação da loja, pois o símbolo de moeda nessa área é apenas visual, sem impacto operacional na loja. + + + + diff --git a/docs/known-issues/pt/custom-attribute-mapper-mercado-livre.md b/docs/known-issues/pt/custom-attribute-mapper-mercado-livre.md new file mode 100644 index 000000000..a535016d4 --- /dev/null +++ b/docs/known-issues/pt/custom-attribute-mapper-mercado-livre.md @@ -0,0 +1,44 @@ +--- +title: 'Mapeador de atributos personalizado Mercado Livre' +id: 4A7inX7nFte4jRhZRLkPRO +status: PUBLISHED +createdAt: 2023-12-12T09:59:40.945Z +updatedAt: 2024-02-16T20:26:22.091Z +publishedAt: 2024-02-16T20:26:22.091Z +firstPublishedAt: 2023-12-12T09:59:41.722Z +contentType: knownIssue +productTeam: Connections +author: 2mXZkbi0oi061KicTExNjo +tag: Connections +slug: mapeador-de-atributos-personalizado-mercado-livre +locale: pt +kiStatus: No Fix +internalReference: 521197 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + + +Na nova tela do mapeador, não temos a opção de criar um atributo personalizado no MELI. + +## Simulação + + + +Dentro da tela do Mapper, o atributo personalizado está ausente do que tínhamos na planilha. + + + +## Workaround + + +No momento, não há solução alternativa disponível, pois só é permitido criar um valor personalizado dentro do atributo, mas não um atributo personalizado. + + + + diff --git a/docs/known-issues/pt/custom-elements-on-legacy-cms-not-working-with-more-than-one-html.md b/docs/known-issues/pt/custom-elements-on-legacy-cms-not-working-with-more-than-one-html.md new file mode 100644 index 000000000..0eb2cd3bc --- /dev/null +++ b/docs/known-issues/pt/custom-elements-on-legacy-cms-not-working-with-more-than-one-html.md @@ -0,0 +1,44 @@ +--- +title: 'Elementos personalizados em cms legados não funcionam com mais de um HTML' +id: 6hGraRq2ffsw5c3jJ8nwh0 +status: PUBLISHED +createdAt: 2023-07-31T16:35:04.392Z +updatedAt: 2023-07-31T16:35:05.018Z +publishedAt: 2023-07-31T16:35:05.018Z +firstPublishedAt: 2023-07-31T16:35:05.018Z +contentType: knownIssue +productTeam: Portal +author: 2mXZkbi0oi061KicTExNjo +tag: Portal +slug: elementos-personalizados-em-cms-legados-nao-funcionam-com-mais-de-um-html +locale: pt +kiStatus: Backlog +internalReference: 871480 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Ao criar um elemento personalizado com mais de um elemento HTML, somente o primeiro é carregado no modelo. + +## Simulação + + + +1. Crie um elemento personalizado com o tipo HTML; +2. Crie pelo menos 2 códigos html nesse elemento personalizado; +3. Verifique se o modelo que tem esse elemento personalizado carrega apenas o primeiro HTML + +## Workaround + + +Reúna todos os htmls em apenas um elemento no elemento personalizado. + + + + + diff --git a/docs/known-issues/pt/custom-video-thumbnail-image-is-not-displayed-on-mobile-version.md b/docs/known-issues/pt/custom-video-thumbnail-image-is-not-displayed-on-mobile-version.md index 440126c19..49ed8b57d 100644 --- a/docs/known-issues/pt/custom-video-thumbnail-image-is-not-displayed-on-mobile-version.md +++ b/docs/known-issues/pt/custom-video-thumbnail-image-is-not-displayed-on-mobile-version.md @@ -3,8 +3,8 @@ title: 'A imagem em miniatura de vídeo personalizada não é exibida na versão id: 5d71mBz4kXdwX7AhspYhit status: PUBLISHED createdAt: 2022-03-21T17:51:55.027Z -updatedAt: 2022-11-25T21:54:30.917Z -publishedAt: 2022-11-25T21:54:30.917Z +updatedAt: 2024-07-01T18:48:03.005Z +publishedAt: 2024-07-01T18:48:03.005Z firstPublishedAt: 2022-03-21T17:51:55.483Z contentType: knownIssue productTeam: CMS @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: CMS slug: a-imagem-em-miniatura-de-video-personalizada-nao-e-exibida-na-versao-movel locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 412632 --- diff --git a/docs/known-issues/pt/customer-credit-invoices-status-at-mycredits-page-are-not-correct.md b/docs/known-issues/pt/customer-credit-invoices-status-at-mycredits-page-are-not-correct.md index 42272376e..fc36411f9 100644 --- a/docs/known-issues/pt/customer-credit-invoices-status-at-mycredits-page-are-not-correct.md +++ b/docs/known-issues/pt/customer-credit-invoices-status-at-mycredits-page-are-not-correct.md @@ -3,8 +3,8 @@ title: 'O status das faturas de crédito do cliente na página MyCredits não es id: 413knN4Gtk9GuZV5zFlw7k status: PUBLISHED createdAt: 2022-03-27T17:49:32.464Z -updatedAt: 2022-11-25T22:06:46.582Z -publishedAt: 2022-11-25T22:06:46.582Z +updatedAt: 2024-02-16T20:25:28.872Z +publishedAt: 2024-02-16T20:25:28.872Z firstPublishedAt: 2022-03-27T17:49:33.246Z contentType: knownIssue productTeam: Payments @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Payments slug: o-status-das-faturas-de-credito-do-cliente-na-pagina-mycredits-nao-esta-correto locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 369457 --- diff --git a/docs/known-issues/pt/customer-information-being-lost-when-it-has-some-order-with-profileerroronloading.md b/docs/known-issues/pt/customer-information-being-lost-when-it-has-some-order-with-profileerroronloading.md new file mode 100644 index 000000000..4b0f6ea44 --- /dev/null +++ b/docs/known-issues/pt/customer-information-being-lost-when-it-has-some-order-with-profileerroronloading.md @@ -0,0 +1,43 @@ +--- +title: 'As informações do cliente estão sendo perdidas quando há algum pedido com "profileErrorOnLoading"' +id: 7B0eutLBOCKOun4iwALVpq +status: PUBLISHED +createdAt: 2023-06-27T12:51:33.790Z +updatedAt: 2023-06-27T12:51:34.237Z +publishedAt: 2023-06-27T12:51:34.237Z +firstPublishedAt: 2023-06-27T12:51:34.237Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: as-informacoes-do-cliente-estao-sendo-perdidas-quando-ha-algum-pedido-com-profileerroronloading +locale: pt +kiStatus: Backlog +internalReference: 340036 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Quando o pedido tem "profileErrorOnLoading=true", o comportamento esperado é que o perfil do cliente, o endereço e o cartão de crédito não sejam salvos/atualizados no Profile System. + +O problema é que o checkout ainda está fazendo algumas solicitações para registrar o e-mail do comprador, naturalmente, sem enviar outros campos como nome e telefone. Assim, se o cliente já estiver registrado na loja, esses campos são apagados e os dados do cliente são perdidos. + +## Simulação + + +Não podemos simular o comportamento, pois o "profileErrorOnLoading" é apenas para exceções inesperadas. + + + +## Workaround + + +N/A + + + diff --git a/docs/known-issues/pt/customer-information-is-not-saved-in-the-profile-system.md b/docs/known-issues/pt/customer-information-is-not-saved-in-the-profile-system.md index 1d76f4e40..a08d98a72 100644 --- a/docs/known-issues/pt/customer-information-is-not-saved-in-the-profile-system.md +++ b/docs/known-issues/pt/customer-information-is-not-saved-in-the-profile-system.md @@ -1,18 +1,18 @@ --- -title: 'As informações do cliente não são salvas no Sistema de Perfil' +title: 'As informações do cliente não são salvas no Profile System' id: 1MCiEAJ3ZueJVM04T7x9z2 status: PUBLISHED createdAt: 2023-04-04T22:47:43.035Z -updatedAt: 2023-04-06T17:51:29.025Z -publishedAt: 2023-04-06T17:51:29.025Z +updatedAt: 2023-11-01T12:37:24.071Z +publishedAt: 2023-11-01T12:37:24.071Z firstPublishedAt: 2023-04-04T22:47:43.593Z contentType: knownIssue productTeam: Checkout author: 2mXZkbi0oi061KicTExNjo tag: Checkout -slug: as-informacoes-do-cliente-nao-sao-salvas-no-sistema-de-perfil +slug: as-informacoes-do-cliente-nao-sao-salvas-no-profile-system locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 784763 --- @@ -23,20 +23,16 @@ internalReference: 784763 -s vezes, as informações de um novo cliente não são salvas no Sistema de Perfil. +Às vezes, as informações de um novo cliente não são salvas no Profile System. -Ao verificar as interações do pedido, haverá um evento chamado "Perfil do usuário salvo no Sistema de Perfis", mas ao procurar o e-mail do cliente no Master Data, não haverá resultados. - - -## +Ao verificar as interações do pedido, haverá um evento chamado "Perfil do usuário salvo no Sistema de Perfis", mas ao pesquisar o e-mail do cliente nos dados mestre, não haverá resultados. ## Simulação -Não há uma maneira direta de reproduzir este cenário. +Não há uma maneira direta de reproduzir esse cenário. -## ## Workaround diff --git a/docs/known-issues/pt/customized-cluster-expression-not-working-on-free-shipping-promotion-default-saleschannel-1.md b/docs/known-issues/pt/customized-cluster-expression-not-working-on-free-shipping-promotion-default-saleschannel-1.md index c5e330609..d700008ea 100644 --- a/docs/known-issues/pt/customized-cluster-expression-not-working-on-free-shipping-promotion-default-saleschannel-1.md +++ b/docs/known-issues/pt/customized-cluster-expression-not-working-on-free-shipping-promotion-default-saleschannel-1.md @@ -3,8 +3,8 @@ title: 'Expressão de cluster personalizada não funcionando em promoção de re id: 27QJfNVhuPNiRxqQiXPRt2 status: PUBLISHED createdAt: 2022-03-16T19:36:36.102Z -updatedAt: 2022-11-25T22:12:51.339Z -publishedAt: 2022-11-25T22:12:51.339Z +updatedAt: 2024-02-16T20:29:37.996Z +publishedAt: 2024-02-16T20:29:37.996Z firstPublishedAt: 2022-03-16T19:36:36.504Z contentType: knownIssue productTeam: Pricing & Promotions @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Pricing & Promotions slug: expressao-de-cluster-personalizada-nao-funcionando-em-promocao-de-remessa-gratuita-canal-de-vendas-padrao-1 locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 334027 --- diff --git a/docs/known-issues/pt/cvv-without-validation-of-characters-type.md b/docs/known-issues/pt/cvv-without-validation-of-characters-type.md index 957e3a185..0dc52990e 100644 --- a/docs/known-issues/pt/cvv-without-validation-of-characters-type.md +++ b/docs/known-issues/pt/cvv-without-validation-of-characters-type.md @@ -3,8 +3,8 @@ title: 'CVV sem validação de caracteres tipo' id: 63MJ3ODCvr3ayfgJiuN1ja status: PUBLISHED createdAt: 2022-03-27T20:25:43.400Z -updatedAt: 2022-11-25T22:07:55.541Z -publishedAt: 2022-11-25T22:07:55.541Z +updatedAt: 2024-02-16T20:29:04.636Z +publishedAt: 2024-02-16T20:29:04.636Z firstPublishedAt: 2022-03-27T20:25:43.819Z contentType: knownIssue productTeam: Payments @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Payments slug: cvv-sem-validacao-de-caracteres-tipo locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 425204 --- diff --git a/docs/known-issues/pt/deactivated-payment-system-rendering-at-checkout.md b/docs/known-issues/pt/deactivated-payment-system-rendering-at-checkout.md new file mode 100644 index 000000000..22b83c782 --- /dev/null +++ b/docs/known-issues/pt/deactivated-payment-system-rendering-at-checkout.md @@ -0,0 +1,40 @@ +--- +title: 'Renderização do sistema de pagamento desativado no checkout' +id: 2LQYOKtkURQoWUU1InCRUo +status: PUBLISHED +createdAt: 2024-06-13T19:37:58.649Z +updatedAt: 2024-06-13T19:37:59.481Z +publishedAt: 2024-06-13T19:37:59.481Z +firstPublishedAt: 2024-06-13T19:37:59.481Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: renderizacao-do-sistema-de-pagamento-desativado-no-checkout +locale: pt +kiStatus: Backlog +internalReference: 1049543 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +O problema parece ocorrer apenas em subcontas, mesmo desativado (também excluído) o método de pagamento é renderizado no checkout + +## Simulação + + +Não foi possível fazer a simulação + +## Workaround + + +Uma correção manual pode ser realizada; a equipe de suporte deve ser contatada para isso. + + + + diff --git a/docs/known-issues/pt/deadlocked-error-when-using-catalog-apis.md b/docs/known-issues/pt/deadlocked-error-when-using-catalog-apis.md new file mode 100644 index 000000000..1b3e33d1e --- /dev/null +++ b/docs/known-issues/pt/deadlocked-error-when-using-catalog-apis.md @@ -0,0 +1,45 @@ +--- +title: 'Erro de deadlocked ao usar as APIs do Catalog' +id: 6A4jBKBKIzn87mxNQJ4YQN +status: PUBLISHED +createdAt: 2023-07-14T18:29:11.937Z +updatedAt: 2023-07-19T14:16:39.062Z +publishedAt: 2023-07-19T14:16:39.062Z +firstPublishedAt: 2023-07-14T18:29:13.088Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: erro-de-deadlocked-ao-usar-as-apis-do-catalog +locale: pt +kiStatus: Backlog +internalReference: 862626 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +O uso constante de algumas APIs de catálogo, como "Add SKU to Subcollection" (Adicionar SKU à subcoleção) ou a tentativa de vincular produtos por meio do módulo de sugestões pode causar erros de bloqueio para o comerciante. + +Os erros de deadlocked podem ocorrer quando há uma simultaneidade na gravação dos dados no banco de dados. Portanto, quando se solicita muito da API em um curto período de tempo, esses erros são mais evidentes. + +## Simulação + + + +1. Use, por exemplo, a API Add SKU to Subcollection (https://developers.vtex.com/docs/api-reference/catalog-api#post-/api/catalog/pvt/subcollection/-subCollectionId-/stockkeepingunit) para adicionar muitos skus a uma coleção em um curto período de tempo; +2. Verifique se podem ocorrer erros, como um deadlocked + +## Workaround + + +Tente fazer menos solicitações por minuto. + + + + + diff --git a/docs/known-issues/pt/debit-payments-using-firstdata-connector-cannot-be-settled-due-to-an-error-in-the-transactionstate-field.md b/docs/known-issues/pt/debit-payments-using-firstdata-connector-cannot-be-settled-due-to-an-error-in-the-transactionstate-field.md index 93e34946f..e50ea71dd 100644 --- a/docs/known-issues/pt/debit-payments-using-firstdata-connector-cannot-be-settled-due-to-an-error-in-the-transactionstate-field.md +++ b/docs/known-issues/pt/debit-payments-using-firstdata-connector-cannot-be-settled-due-to-an-error-in-the-transactionstate-field.md @@ -3,8 +3,8 @@ title: 'Os pagamentos de débito usando o conector Firstdata não podem ser liqu id: 6imTj4PTpJGGFqyhSLTPu9 status: PUBLISHED createdAt: 2022-03-03T21:59:55.119Z -updatedAt: 2022-11-25T22:05:01.885Z -publishedAt: 2022-11-25T22:05:01.885Z +updatedAt: 2024-02-16T20:24:59.932Z +publishedAt: 2024-02-16T20:24:59.932Z firstPublishedAt: 2022-03-03T21:59:55.506Z contentType: knownIssue productTeam: Payments @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Payments slug: os-pagamentos-de-debito-usando-o-conector-firstdata-nao-podem-ser-liquidados-devido-a-um-erro-no-campo-transactionstate locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 461095 --- @@ -23,26 +23,25 @@ internalReference: 461095 -Ao utilizar o conector Firstdata para processar pagamentos de débito, nosso código espera que o campo `TransactionState` seja "CAPTURADO". Entretanto, o provedor está enviando "CAPTURED", bem como "SETTLED", o que desencadeia um erro: +Ao utilizar o conector Firstdata para processar pagamentos de débito, nosso código foi projetado para esperar que o campo TransactionState seja definido como "CAPTURED". No entanto, encontramos um problema em que o provedor está enviando os valores "CAPTURED" e "SETTLED", o que está causando um erro: -Mensagem: Unknown Error on AutoSettleHá um erro no documento XML (1, 745). -& -Erro ao executar a operação de liquidação. Por favor, veja a exceção interna. Conector = Primeiros dados. Mensagem = A cadeia de entrada não estava em um formato correto. - -Não consegui encontrar na documentação dos primeiros dados qual é a correta, mas existem exemplos para ambos. + Mensagem de erro: Erro desconhecido no AutoSettle. Há um erro no documento XML (1, 745). & Erro ao executar a operação de liquidação. Consulte a exceção interna. Conector: Firstdata. Mensagem: A string de entrada não estava no formato correto. ## Simulação - -Às vezes, quando uma transação é cancelada usando este conector, é possível observar este comportamento. +Não é possível simular, pois esse é um comportamento intermitente que depende da resposta do provedor de pagamento. ## Workaround -Não há nenhuma solução disponível. +N/A + + + + diff --git a/docs/known-issues/pt/deleted-customer-credit-rules-will-appear-at-checkout-if-not-deactivated-previously.md b/docs/known-issues/pt/deleted-customer-credit-rules-will-appear-at-checkout-if-not-deactivated-previously.md new file mode 100644 index 000000000..55df12047 --- /dev/null +++ b/docs/known-issues/pt/deleted-customer-credit-rules-will-appear-at-checkout-if-not-deactivated-previously.md @@ -0,0 +1,42 @@ +--- +title: 'As regras de Crédito ao Cliente excluídas aparecerão no checkout se não tiverem sido desativadas anteriormente' +id: 7culNJ04UcZfzgHFREyNEs +status: PUBLISHED +createdAt: 2024-03-04T23:12:22.826Z +updatedAt: 2024-03-04T23:12:23.859Z +publishedAt: 2024-03-04T23:12:23.859Z +firstPublishedAt: 2024-03-04T23:12:23.859Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: as-regras-de-credito-ao-cliente-excluidas-aparecerao-no-checkout-se-nao-tiverem-sido-desativadas-anteriormente +locale: pt +kiStatus: Backlog +internalReference: 994066 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Se você tiver o aplicativo `vtex.custom-payments` instalado e excluir uma regra de pagamento de crédito do cliente sem desativá-la primeiro, ela será processada no checkout. + +## Simulação + + +Com o `vtex.custom-payments` instalado na conta, crie várias regras de parcelamento do Customer Credit e exclua uma delas sem desativá-la; você a verá no checkout. + + + +## Workaround + + +É possível corrigir isso manualmente com a ajuda da equipe de suporte. + + + + diff --git a/docs/known-issues/pt/delivery-capacity-is-not-respected-if-there-is-space-in-the-id-of-shipping-policy.md b/docs/known-issues/pt/delivery-capacity-is-not-respected-if-there-is-space-in-the-id-of-shipping-policy.md new file mode 100644 index 000000000..ccfe96344 --- /dev/null +++ b/docs/known-issues/pt/delivery-capacity-is-not-respected-if-there-is-space-in-the-id-of-shipping-policy.md @@ -0,0 +1,44 @@ +--- +title: 'A capacidade de entrega não é respeitada se houver espaço no Id da Política de Remessa' +id: 1OyY54G05o15EI2zAmW4Vq +status: PUBLISHED +createdAt: 2023-07-14T21:25:50.522Z +updatedAt: 2024-03-19T19:26:55.344Z +publishedAt: 2024-03-19T19:26:55.344Z +firstPublishedAt: 2023-07-14T21:25:51.117Z +contentType: knownIssue +productTeam: Logistics +author: 2mXZkbi0oi061KicTExNjo +tag: Logistics +slug: a-capacidade-de-entrega-nao-e-respeitada-se-houver-espaco-no-id-da-politica-de-remessa +locale: pt +kiStatus: Backlog +internalReference: 862830 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Se o recurso de agendamento de entrega estiver em uso e a capacidade de entrega estiver ativada, há dois cenários conhecidos que podem tornar a janela disponível mesmo depois de ter atingido o limite máximo de capacidade configurado. +Os cenários são: O ID da política de remessa com um espaço ou um número excessivo de caracteres na cadeia de caracteres, `AccountName+ShippingPolicyId` não pode exceder 60 caracteres. + +## Simulação + + +Crie uma política de remessa e, em seu Id, insira um espaço ou `AccountName+ShippingPolicyId` que resulte em mais de 60 caracteres, configure a entrega programada e a capacidade de entrega. +Faça os pedidos selecionando a janela registrada, verifique se será possível criar mais pedidos do que o máximo configurado na capacidade de entrega. +No checkout, quando o limite configurado for atingido, a janela não deverá ficar indisponível, mas permanecerá visível e poderá ser selecionada + +## Workaround + + +Não registre nenhum Id com um espaço na política de envio ou com mais de 60 caracteres somando os caracteres no `AccountName+ShippingPolicyId`. + + + + + diff --git a/docs/known-issues/pt/delivery-split-with-lean-shipping-offering-invalid-sla.md b/docs/known-issues/pt/delivery-split-with-lean-shipping-offering-invalid-sla.md new file mode 100644 index 000000000..277359696 --- /dev/null +++ b/docs/known-issues/pt/delivery-split-with-lean-shipping-offering-invalid-sla.md @@ -0,0 +1,47 @@ +--- +title: 'Divisão da entrega com o Lean Shipping oferecendo SLA inválido' +id: 61Yq1WhmCclFtcum3YMtXn +status: PUBLISHED +createdAt: 2024-02-27T19:21:21.615Z +updatedAt: 2024-02-27T19:26:27.513Z +publishedAt: 2024-02-27T19:26:27.513Z +firstPublishedAt: 2024-02-27T19:21:22.667Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: divisao-da-entrega-com-o-lean-shipping-oferecendo-sla-invalido +locale: pt +kiStatus: Backlog +internalReference: 990155 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Quando um carrinho de compras inclui produtos de diferentes vendedores, com diferentes canais de entrega e IDs de SLA entre eles, a interface do usuário do Checkout ativa o Lean Shipping, resumindo os SLAs disponíveis para exibir apenas as opções "mais rápida" e "mais barata" para cada item. + +No entanto, se houver uma opção de entrega agendada, mas ela não for a mais rápida ou a mais barata, a alternância de agendamento ainda aparecerá na interface do usuário, embora o Lean Shipping não a selecione como uma opção viável. + +## Simulação + + + +- Monte um carrinho com pelo menos 2 vendedores diferentes, em que um item tenha 3 SLAs, em que o agendado não seja a opção mais rápida nem a mais barata (e, portanto, não será oferecido pelo Lean Shipping). +- Selecione a retirada na loja. +- Use a interface de agendamento da interface do usuário para a entrega do outro item. +- Observe que ele ainda aplica o SLA mais rápido/mais barato (não programado), em vez do programado, ignorando efetivamente a seleção da janela de entrega da etapa anterior + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/pt/departments-name-not-loading-on-seller-management-commissions-ui.md b/docs/known-issues/pt/departments-name-not-loading-on-seller-management-commissions-ui.md new file mode 100644 index 000000000..99a630cde --- /dev/null +++ b/docs/known-issues/pt/departments-name-not-loading-on-seller-management-commissions-ui.md @@ -0,0 +1,45 @@ +--- +title: 'O nome do departamento não está sendo carregado na interface do usuário das comissões de gerenciamento de vendedores' +id: 5TkKtfYi5oFxNOk0mTTeiQ +status: PUBLISHED +createdAt: 2024-03-25T17:20:22.888Z +updatedAt: 2024-03-25T17:20:23.761Z +publishedAt: 2024-03-25T17:20:23.761Z +firstPublishedAt: 2024-03-25T17:20:23.761Z +contentType: knownIssue +productTeam: Marketplace +author: 2mXZkbi0oi061KicTExNjo +tag: Marketplace +slug: o-nome-do-departamento-nao-esta-sendo-carregado-na-interface-do-usuario-das-comissoes-de-gerenciamento-de-vendedores +locale: pt +kiStatus: Backlog +internalReference: 1005799 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Ao selecionar um departamento para definir uma comissão específica no gerenciamento de vendedores, a tabela não está carregando o nome do departamento. O comportamento não ocorre em categorias secundárias. + ![](https://vtexhelp.zendesk.com/attachments/token/irbcBV8R7kNO4F5XsLHtaxUMO/?name=image.png) + +## Simulação + + + +1. Ative a opção "Add commissions by category" (Adicionar comissões por categoria) +2. Selecione um departamento para mapear as comissões e salve o vendedor +3. Verifique se a interface do usuário não está carregando o nome do departamento + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/pt/diacritics-are-removed-on-catalogapi.md b/docs/known-issues/pt/diacritics-are-removed-on-catalogapi.md index 86a8f3b5f..652de59a9 100644 --- a/docs/known-issues/pt/diacritics-are-removed-on-catalogapi.md +++ b/docs/known-issues/pt/diacritics-are-removed-on-catalogapi.md @@ -3,8 +3,8 @@ title: 'Os diacríticos são removidos no CatalogAPI' id: 2iVyAQ8TSaT3jFYzcQGjSs status: PUBLISHED createdAt: 2022-07-22T18:18:04.236Z -updatedAt: 2022-11-25T21:44:21.525Z -publishedAt: 2022-11-25T21:44:21.525Z +updatedAt: 2024-02-16T20:28:19.994Z +publishedAt: 2024-02-16T20:28:19.994Z firstPublishedAt: 2022-07-22T18:18:05.160Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: os-diacriticos-sao-removidos-no-catalogapi locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 623345 --- diff --git a/docs/known-issues/pt/difference-in-prices-between-pdp-plp-and-checkout-cart.md b/docs/known-issues/pt/difference-in-prices-between-pdp-plp-and-checkout-cart.md new file mode 100644 index 000000000..d8caa3102 --- /dev/null +++ b/docs/known-issues/pt/difference-in-prices-between-pdp-plp-and-checkout-cart.md @@ -0,0 +1,45 @@ +--- +title: 'Diferença de preços entre PDP, PLP e carrinho de compras' +id: 3Oo5ccYOG7hcEXYaROxXMV +status: PUBLISHED +createdAt: 2023-06-29T20:02:13.485Z +updatedAt: 2023-06-29T20:02:14.572Z +publishedAt: 2023-06-29T20:02:14.572Z +firstPublishedAt: 2023-06-29T20:02:14.572Z +contentType: knownIssue +productTeam: Portal +author: 2mXZkbi0oi061KicTExNjo +tag: Portal +slug: diferenca-de-precos-entre-pdp-plp-e-carrinho-de-compras +locale: pt +kiStatus: Backlog +internalReference: 853175 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + + +O portal está fornecendo o mesmo conteúdo nos PDPs e PLPs, mesmo após algumas atualizações, como promoções. + +## Simulação + + + +Com um cache expirado, a CDN pergunta ao sistema do portal se a página foi alterada. Em caso afirmativo, o portal fornece a nova página a ser renderizada; caso contrário, a CDN redesenha a página que já possui. + +Nesse caso, vimos que, embora a página tenha sofrido algumas alterações, a inclusão de uma promoção, o portal retornou à CDN que não houve alteração em comparação com a página em cache e, portanto, a camada de borda estava renderizando a página sem promoção + +## Workaround + + + +Uma maneira de contornar isso era **alterar o modelo da página do produto (como incluir um comentário**), para que o portal informasse que havia uma alteração na estrutura e a CDN recebesse a nova página para ser armazenada em cache. + + + + diff --git a/docs/known-issues/pt/differences-between-specification-value-on-apis-and-portal.md b/docs/known-issues/pt/differences-between-specification-value-on-apis-and-portal.md new file mode 100644 index 000000000..6f9a478b1 --- /dev/null +++ b/docs/known-issues/pt/differences-between-specification-value-on-apis-and-portal.md @@ -0,0 +1,50 @@ +--- +title: 'Diferenças entre o valor da especificação nas APIs e no portal' +id: 29Utcf4B7PBZitEHxrZwbE +status: PUBLISHED +createdAt: 2023-06-29T20:11:49.484Z +updatedAt: 2023-07-06T13:41:29.683Z +publishedAt: 2023-07-06T13:41:29.683Z +firstPublishedAt: 2023-06-29T20:11:50.157Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: diferencas-entre-o-valor-da-especificacao-nas-apis-e-no-portal +locale: pt +kiStatus: Backlog +internalReference: 853184 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + + +Atualmente, essas duas APIs ("api/catalog" e "api/catalog_system" GET Specification Value) estão consultando tabelas diferentes no banco de dados do catálogo. Os valores devem ser os mesmos em ambas as tabelas, mas os cenários com caracteres especiais podem divergir. + +Isso também se reflete no Portal e nos PDPs, pois as informações estão sendo geradas com base na tabela errada. Os caracteres especiais aparecem como "????" no frontend. + +## Simulação + + + +1. Ter um valor de especificação com caracteres especiais; +2. Verifique os resultados nas APIs "api/catalog" e "api/catalog_system"; +3. Verifique as informações do PDP; +4. Verificar se foram iguais. + + + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/pt/disclosure-layout-cant-be-used-properly-when-prop-animated-is-set-as-true.md b/docs/known-issues/pt/disclosure-layout-cant-be-used-properly-when-prop-animated-is-set-as-true.md index bfe6d0d47..fc2ee810c 100644 --- a/docs/known-issues/pt/disclosure-layout-cant-be-used-properly-when-prop-animated-is-set-as-true.md +++ b/docs/known-issues/pt/disclosure-layout-cant-be-used-properly-when-prop-animated-is-set-as-true.md @@ -3,8 +3,8 @@ title: 'O layout de divulgação não pode ser usado corretamente quando a anima id: 14QweVpzLO8TsyI68H79ZG status: PUBLISHED createdAt: 2022-04-19T19:53:22.409Z -updatedAt: 2022-11-25T22:13:15.022Z -publishedAt: 2022-11-25T22:13:15.022Z +updatedAt: 2024-07-01T18:48:05.329Z +publishedAt: 2024-07-01T18:48:05.329Z firstPublishedAt: 2022-04-19T19:53:23.090Z contentType: knownIssue productTeam: Store Framework @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Store Framework slug: o-layout-de-divulgacao-nao-pode-ser-usado-corretamente-quando-a-animacao-de-propulsao-e-definida-como-verdadeira locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 417947 --- diff --git a/docs/known-issues/pt/discrepancy-on-coupon-usage-count-on-oms-and-coupons-ui.md b/docs/known-issues/pt/discrepancy-on-coupon-usage-count-on-oms-and-coupons-ui.md new file mode 100644 index 000000000..31bce83a0 --- /dev/null +++ b/docs/known-issues/pt/discrepancy-on-coupon-usage-count-on-oms-and-coupons-ui.md @@ -0,0 +1,42 @@ +--- +title: 'Discrepância na contagem de uso de cupons no OMS e na interface do usuário de cupons' +id: 5PyOeirr1XqXREmQJpSHs1 +status: PUBLISHED +createdAt: 2023-12-18T21:53:26.360Z +updatedAt: 2023-12-18T21:53:27.039Z +publishedAt: 2023-12-18T21:53:27.039Z +firstPublishedAt: 2023-12-18T21:53:27.039Z +contentType: knownIssue +productTeam: Pricing & Promotions +author: 2mXZkbi0oi061KicTExNjo +tag: Pricing & Promotions +slug: discrepancia-na-contagem-de-uso-de-cupons-no-oms-e-na-interface-do-usuario-de-cupons +locale: pt +kiStatus: Backlog +internalReference: 954959 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Alguns pedidos não estão sendo recuperados no uso dos cupons, identificamos que alguns pedidos não estavam sendo contados pelo administrador de cupons. + +## Simulação + + +Verificar se entre 10/09 e 13/09 há alguma discrepância entre os usos dos cupon + +## Workaround + + + +n/a + + + + + diff --git a/docs/known-issues/pt/divergence-between-total-order-value-and-total-products-value.md b/docs/known-issues/pt/divergence-between-total-order-value-and-total-products-value.md index 24f0b10ce..74b242838 100644 --- a/docs/known-issues/pt/divergence-between-total-order-value-and-total-products-value.md +++ b/docs/known-issues/pt/divergence-between-total-order-value-and-total-products-value.md @@ -26,7 +26,7 @@ O pedido é fechado e transacionado normalmente na VTEX mas, dependendo dos flux Exemplo de ocorrência: -![image](https://images.ctfassets.net/alneenqid6w5/4sJOKvC97OggkWYoCQaa6G/c6b38b60fc500436bb36a5ae6409094e/image.png) +![image](//images.ctfassets.net/alneenqid6w5/4sJOKvC97OggkWYoCQaa6G/c6b38b60fc500436bb36a5ae6409094e/image.png) Nesse caso, o valor total do pedido cobrado do cliente ficou em `R$ 7,98`. No entanto, ao somar os valores de venda registrados em cada produto, o total seria de `R$ 7,95`. diff --git a/docs/known-issues/pt/divergence-on-the-advanced-store-settings-on-new-accounts-or-workspaces.md b/docs/known-issues/pt/divergence-on-the-advanced-store-settings-on-new-accounts-or-workspaces.md new file mode 100644 index 000000000..66f26fd83 --- /dev/null +++ b/docs/known-issues/pt/divergence-on-the-advanced-store-settings-on-new-accounts-or-workspaces.md @@ -0,0 +1,45 @@ +--- +title: 'Divergência nas configurações avançadas do Store em novas contas ou espaços de trabalho' +id: 1Jt8McqXjYAxfJNkBZHt4j +status: PUBLISHED +createdAt: 2024-07-11T18:16:01.106Z +updatedAt: 2024-07-11T18:16:02.006Z +publishedAt: 2024-07-11T18:16:02.006Z +firstPublishedAt: 2024-07-11T18:16:02.006Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: divergencia-nas-configuracoes-avancadas-do-store-em-novas-contas-ou-espacos-de-trabalho +locale: pt +kiStatus: Backlog +internalReference: 1064235 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Em novos espaços de trabalho ou contas que nunca alteraram as configurações avançadas das Configurações da loja, é possível verificar uma inconsistência entre as informações na interface do usuário e o sinalizador aplicado à conta. + +## Simulação + + + +- Criar um novo espaço de trabalho +- Vá para Configurações do Store na guia Avançado +- Veja que alguns sinalizadores estão definidos na interface do usuário +- Verifique as configurações usando o plug-in de configurações com o seguinte comando `vtex settings get vtex.store`. +- Veja que os sinalizadores não são aplicados + +## Workaround + + +Clique no botão "Save" (Salvar) na interface do usuário + + + + diff --git a/docs/known-issues/pt/divergent-status-on-the-transaction-list-and-on-the-transaction.md b/docs/known-issues/pt/divergent-status-on-the-transaction-list-and-on-the-transaction.md index 6c59943f4..3f4f6d553 100644 --- a/docs/known-issues/pt/divergent-status-on-the-transaction-list-and-on-the-transaction.md +++ b/docs/known-issues/pt/divergent-status-on-the-transaction-list-and-on-the-transaction.md @@ -3,8 +3,8 @@ title: 'Status divergente na lista de transações e na transação' id: 1LD32IQJFbvlOJzD12KL64 status: PUBLISHED createdAt: 2022-03-03T18:41:10.292Z -updatedAt: 2022-11-25T22:09:15.186Z -publishedAt: 2022-11-25T22:09:15.186Z +updatedAt: 2023-12-12T22:12:02.916Z +publishedAt: 2023-12-12T22:12:02.916Z firstPublishedAt: 2022-03-03T18:41:10.764Z contentType: knownIssue productTeam: Payments @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Payments slug: status-divergente-na-lista-de-transacoes-e-na-transacao locale: pt -kiStatus: Backlog +kiStatus: Fixed internalReference: 308919 --- @@ -23,20 +23,21 @@ internalReference: 308919 -O status das transações é diferente uma vez que você as abre em comparação com o que é mostrado na lista da transação. - - +O status das transações é diferente quando você as abre em comparação com o que é mostrado na lista de transações. ## Simulação -Como isso não acontece em todas as transações, a maneira de simular é entrar em uma transação aleatória e verificar se o status dentro dela é o mesmo que está definido na lista de transações. -Uma vez que se entra na transação, de fato, o status é diferente +Como isso não acontece em todas as transações, a maneira de simulá-lo é entrar em uma transação aleatória e verificar se o status dentro dela é o mesmo que está definido na lista de transações. +Quando você entra na transação, de fato, o status é diferente ## Workaround -Não há uma solução. +Não há uma solução alternativa. + + + diff --git a/docs/known-issues/pt/document-number-field-rut-randomly-getting-last-digit-deleted-on-ios.md b/docs/known-issues/pt/document-number-field-rut-randomly-getting-last-digit-deleted-on-ios.md new file mode 100644 index 000000000..73e44d7c7 --- /dev/null +++ b/docs/known-issues/pt/document-number-field-rut-randomly-getting-last-digit-deleted-on-ios.md @@ -0,0 +1,44 @@ +--- +title: 'O campo de número de documento (RUT) está tendo o último dígito excluído aleatoriamente no iOS' +id: 6KcbAWPN3AylZEm6IkSw3I +status: PUBLISHED +createdAt: 2023-10-18T22:53:27.101Z +updatedAt: 2023-10-19T13:02:18.095Z +publishedAt: 2023-10-19T13:02:18.095Z +firstPublishedAt: 2023-10-18T22:53:27.624Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: o-campo-de-numero-de-documento-rut-esta-tendo-o-ultimo-digito-excluido-aleatoriamente-no-ios +locale: pt +kiStatus: Backlog +internalReference: 921944 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Somente no Safari/iOS, ao preencher o número do documento e percorrer os campos de dados do cliente, o campo do número do documento (RUT) terá o último dígito excluído. + +## Simulação + + + +- Insira um número de documento válido no campo RUT; +- Vá para o campo seguinte (telefone); +- Volte ao campo de documento, exclua e digite o mesmo número; +- Altere a entrada novamente, e o último dígito do campo RUT será excluído + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/pt/duplicated-entries-for-categoriesspecification-values-on-the-same-level.md b/docs/known-issues/pt/duplicated-entries-for-categoriesspecification-values-on-the-same-level.md index 0ceae7309..1d417cdbe 100644 --- a/docs/known-issues/pt/duplicated-entries-for-categoriesspecification-values-on-the-same-level.md +++ b/docs/known-issues/pt/duplicated-entries-for-categoriesspecification-values-on-the-same-level.md @@ -3,8 +3,8 @@ title: 'Entradas duplicadas para categorias/valores de especificação no mesmo id: IoWI8yx1cabm4bWhSU4Ek status: PUBLISHED createdAt: 2022-04-18T18:53:37.507Z -updatedAt: 2022-11-25T21:58:08.677Z -publishedAt: 2022-11-25T21:58:08.677Z +updatedAt: 2024-02-16T20:26:00.077Z +publishedAt: 2024-02-16T20:26:00.077Z firstPublishedAt: 2022-04-18T18:53:38.097Z contentType: knownIssue productTeam: Intelligent Search @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Intelligent Search slug: entradas-duplicadas-para-categoriasvalores-de-especificacao-no-mesmo-nivel locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 562588 --- diff --git a/docs/known-issues/pt/duplicated-organizations-in-modal-to-switch-between-organizations.md b/docs/known-issues/pt/duplicated-organizations-in-modal-to-switch-between-organizations.md new file mode 100644 index 000000000..0420a7ba8 --- /dev/null +++ b/docs/known-issues/pt/duplicated-organizations-in-modal-to-switch-between-organizations.md @@ -0,0 +1,44 @@ +--- +title: 'Organizações duplicadas no modal para alternar entre organizações' +id: 7pOIj0RzcmA5mZy60OpfRk +status: PUBLISHED +createdAt: 2024-02-22T16:51:15.327Z +updatedAt: 2024-02-22T16:51:16.213Z +publishedAt: 2024-02-22T16:51:16.213Z +firstPublishedAt: 2024-02-22T16:51:16.213Z +contentType: knownIssue +productTeam: B2B +author: 2mXZkbi0oi061KicTExNjo +tag: B2B +slug: organizacoes-duplicadas-no-modal-para-alternar-entre-organizacoes +locale: pt +kiStatus: Backlog +internalReference: 986868 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Quando um usuário tem muitas organizações registradas e usa o modal para alternar entre organizações, algumas organizações serão mostradas duplicadas na lista. + +## Simulação + + + +- Configure várias organizações para o mesmo e-mail; +- Faça login e abra o modal para alternar a organização; +- Algumas organizações serão duplicadas na lista + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/pt/ean-field-as-string-being-ignored-when-approved-on-received-skus.md b/docs/known-issues/pt/ean-field-as-string-being-ignored-when-approved-on-received-skus.md new file mode 100644 index 000000000..707e344d7 --- /dev/null +++ b/docs/known-issues/pt/ean-field-as-string-being-ignored-when-approved-on-received-skus.md @@ -0,0 +1,45 @@ +--- +title: 'Campo Ean como string sendo ignorado quando aprovado em Skus recebidos' +id: 3ubVdtlt8ElWzQGFM9OTTq +status: PUBLISHED +createdAt: 2023-09-11T16:37:06.258Z +updatedAt: 2023-11-28T16:54:04.790Z +publishedAt: 2023-11-28T16:54:04.790Z +firstPublishedAt: 2023-09-11T16:37:07.098Z +contentType: knownIssue +productTeam: Marketplace +author: 2mXZkbi0oi061KicTExNjo +tag: Marketplace +slug: campo-ean-como-string-sendo-ignorado-quando-aprovado-em-skus-recebidos +locale: pt +kiStatus: Backlog +internalReference: 897301 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +O vendedor envia o sku com todos os campos declarados neste artigo (https://developers.vtex.com/docs/api-reference/marketplace-apis-suggestions#put-/suggestions/-sellerId-/-sellerSkuId-) para o marketplace aprovar no módulo Received Skus. + +O campo ean é declarado como do tipo string no artigo acima. No entanto, apesar de aparecer na UI Received Skus, está sendo ignorado pelo sistema de backend do matcher e também pelo módulo de catálogo, o que significa que o sku está sendo criado com esse campo vazio. + +## Simulação + + +1. Envie um sku para o marketplace com o campo ean definido como string: `"ean": "123456"` +2. Aprovar o sku como um novo produto no módulo Received Skus do marketplace; +3. Verifique se no catálogo esse campo está definido como vazio. + +## Workaround + + +**Até que esse problema seja corrigido e o sistema esteja funcionando de acordo com nossos documentos**, o formato que está funcionando atualmente está enviando o campo ean como um array: +`"ean": ["123456"]` + +Outra maneira é definir esse campo manualmente no lado do catálogo depois que o sku for aprovado. + + diff --git a/docs/known-issues/pt/early-capture-wrongfully-competing-with-automatic-capture-on-authorizedotnet.md b/docs/known-issues/pt/early-capture-wrongfully-competing-with-automatic-capture-on-authorizedotnet.md new file mode 100644 index 000000000..f4bceb23f --- /dev/null +++ b/docs/known-issues/pt/early-capture-wrongfully-competing-with-automatic-capture-on-authorizedotnet.md @@ -0,0 +1,54 @@ +--- +title: 'A Early Capture está competindo indevidamente com a Automatic Capture na AuthorizeDotNet' +id: 2IDoJIBiGzhkVZGHurLsnj +status: PUBLISHED +createdAt: 2023-07-20T18:08:30.934Z +updatedAt: 2023-07-20T18:08:31.479Z +publishedAt: 2023-07-20T18:08:31.479Z +firstPublishedAt: 2023-07-20T18:08:31.479Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: a-early-capture-esta-competindo-indevidamente-com-a-automatic-capture-na-authorizedotnet +locale: pt +kiStatus: Backlog +internalReference: 866068 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Para que possamos entender esse comportamento, primeiro precisamos compreender a diferença entre captura automática e captura antecipada: + +**Captura automática:** Chamará a solicitação de liquidação automaticamente assim que a data for atingida, independentemente de a transação ser ou não aprovada pelo adquirente e pela antifraude. + +**Captura Antecipada: Chamará a solicitação de liquidação depois que a antifraude aprovar a transação, quando a quantidade de dias configurada for atingida. + +Nesse conector, a captura automática é codificada para ocorrer após 4 dias, enquanto a captura antecipada pode ser configurada para um máximo de 10 dias após a aprovação da antifraude. Elas acabam competindo entre si e, se a captura antecipada for configurada com um valor maior que 4 dias, a captura automática sempre ocorrerá mais cedo, portanto, sempre será chamada primeiro. + +Isso faz com que os valores permitidos na captura antecipada sejam inúteis se forem maiores que 4 dias. + +## Simulação + + + + +1. Configure o conector AuthorizeDotNet em sua loja; +2. Defina o campo "Early Capture" (Captura antecipada) como um valor superior a 4 dias; +3. Faça uma transação de teste; +4. Vá para a interface do usuário da transação e veja como o valor da programação para a captura automática é chamado primeiro + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/pt/elos-card-brand-transactions-with-erederest-are-not-respecting-early-capture.md b/docs/known-issues/pt/elos-card-brand-transactions-with-erederest-are-not-respecting-early-capture.md index aa0a4d11f..210cb95f2 100644 --- a/docs/known-issues/pt/elos-card-brand-transactions-with-erederest-are-not-respecting-early-capture.md +++ b/docs/known-issues/pt/elos-card-brand-transactions-with-erederest-are-not-respecting-early-capture.md @@ -3,8 +3,8 @@ title: 'As transações da marca de cartão da Elo com a ERedeRest não estão r id: 2OSpQyzDkiGioqcEmhuXpk status: PUBLISHED createdAt: 2023-05-08T20:29:59.412Z -updatedAt: 2023-05-08T20:36:20.200Z -publishedAt: 2023-05-08T20:36:20.200Z +updatedAt: 2024-02-16T20:27:48.477Z +publishedAt: 2024-02-16T20:27:48.477Z firstPublishedAt: 2023-05-08T20:29:59.878Z contentType: knownIssue productTeam: Payments @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Payments slug: as-transacoes-da-marca-de-cartao-da-elo-com-a-erederest-nao-estao-respeitando-a-captura-antecipada locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 350814 --- diff --git a/docs/known-issues/pt/email-not-autofilling-for-new-buyers-after-logging-in.md b/docs/known-issues/pt/email-not-autofilling-for-new-buyers-after-logging-in.md new file mode 100644 index 000000000..5afd8b1f5 --- /dev/null +++ b/docs/known-issues/pt/email-not-autofilling-for-new-buyers-after-logging-in.md @@ -0,0 +1,44 @@ +--- +title: 'O e-mail não é preenchido automaticamente para novos compradores após o login' +id: 2H6REXZGS6utlWmYKoPmGq +status: PUBLISHED +createdAt: 2023-10-17T16:22:21.667Z +updatedAt: 2023-11-03T17:17:12.530Z +publishedAt: 2023-11-03T17:17:12.530Z +firstPublishedAt: 2023-10-17T16:22:22.650Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: o-email-nao-e-preenchido-automaticamente-para-novos-compradores-apos-o-login +locale: pt +kiStatus: Fixed +internalReference: 920634 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Quando um novo comprador faz login e prossegue com o checkout, o e-mail não é preenchido automaticamente, exigindo que o cliente insira novamente o e-mail. Isso também acontece com o uso de APIs e o envio de cabeçalhos com os cookies do comprador. + +## Simulação + + + +- Faça login com um e-mail nunca usado antes na loja; +- Adicionar produtos ao carrinho; +- Vá para o checkout; +- O e-mail não será preenchido e deverá ser digitado novamente + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/pt/email-not-autofilling-for-new-users-on-checkoutui.md b/docs/known-issues/pt/email-not-autofilling-for-new-users-on-checkoutui.md new file mode 100644 index 000000000..dbc374bbc --- /dev/null +++ b/docs/known-issues/pt/email-not-autofilling-for-new-users-on-checkoutui.md @@ -0,0 +1,61 @@ +--- +title: 'O e-mail não é preenchido automaticamente para novos usuários no checkout-ui' +id: 6XBghXwc93RBF53dCHr35y +status: DRAFT +createdAt: 2023-08-25T15:29:58.242Z +updatedAt: 2023-08-25T16:47:25.505Z +publishedAt: +firstPublishedAt: +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: o-email-nao-e-preenchido-automaticamente-para-novos-usuarios-no-checkoutui +locale: pt +kiStatus: Backlog +internalReference: 887949 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Quando um novo usuário insere um novo e-mail na etapa de e-mail e prossegue para a próxima página, no componente de dados do cliente, o e-mail não é preenchido automaticamente. +Isso ocorre porque não há nenhum usuário registrado com esse e-mail. Como resultado, o `orderForm` carregado também contém um campo de e-mail vazio, fazendo com que ele permaneça em branco e exigindo que o cliente insira novamente seu e-mail. + +## Simulação + + + +1. Navegue até a página de checkout onde os clientes inserem seus e-mails. +2. Coloque um e-mail nunca usado antes na loja. +3. Vá para o componente de perfil do cliente. +4. A caixa de e-mail estará vazia e você terá que digitá-la novamente. + +## + +## Workaround + + +N/A + + + + + +digitá-la novamente. + +## + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/pt/emails-with-sales-roles-are-not-allowed-to-impersonate-using-the-b2b-organizations-feature.md b/docs/known-issues/pt/emails-with-sales-roles-are-not-allowed-to-impersonate-using-the-b2b-organizations-feature.md new file mode 100644 index 000000000..6b6843704 --- /dev/null +++ b/docs/known-issues/pt/emails-with-sales-roles-are-not-allowed-to-impersonate-using-the-b2b-organizations-feature.md @@ -0,0 +1,42 @@ +--- +title: 'Não é permitido que e-mails com funções de vendas se façam passar por outros usando o recurso Organizações B2B' +id: 4HKDawkaTmzWcTZyrIhhuj +status: PUBLISHED +createdAt: 2023-09-29T18:15:08.398Z +updatedAt: 2023-10-09T14:21:48.982Z +publishedAt: 2023-10-09T14:21:48.982Z +firstPublishedAt: 2023-09-29T18:15:09.110Z +contentType: knownIssue +productTeam: B2B +author: 2mXZkbi0oi061KicTExNjo +tag: B2B +slug: nao-e-permitido-que-emails-com-funcoes-de-vendas-se-facam-passar-por-outros-usando-o-recurso-organizacoes-b2b +locale: pt +kiStatus: Fixed +internalReference: 910328 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Se os e-mails tiverem alguma função de vendas associada, eles não terão permissão para se passar por outra pessoa usando o recurso Organizações B2B. + +## Simulação + + + +- Crie um usuário para uma organização e atribua qualquer função de vendas; +- Acesse o site e tente se passar por qualquer outro usuário + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/pt/encoding-error-in-apple-mail-app.md b/docs/known-issues/pt/encoding-error-in-apple-mail-app.md index a35041a17..5c32b2596 100644 --- a/docs/known-issues/pt/encoding-error-in-apple-mail-app.md +++ b/docs/known-issues/pt/encoding-error-in-apple-mail-app.md @@ -29,7 +29,7 @@ Montar um trigger de envio de e-mail que possua caracter especial no "Assunto" d Resultado: -![png](https://images.ctfassets.net/alneenqid6w5/2O4zWlYa1WoaQ0sUMUKS2Q/2862790a2e5124fcb612a7f17774a339/png.png) +![png](//images.ctfassets.net/alneenqid6w5/2O4zWlYa1WoaQ0sUMUKS2Q/2862790a2e5124fcb612a7f17774a339/png.png) ## Workaround diff --git a/docs/known-issues/pt/encoding-issues-for-specific-characters-leads-to-unexpected-product-search.md b/docs/known-issues/pt/encoding-issues-for-specific-characters-leads-to-unexpected-product-search.md new file mode 100644 index 000000000..90a89107f --- /dev/null +++ b/docs/known-issues/pt/encoding-issues-for-specific-characters-leads-to-unexpected-product-search.md @@ -0,0 +1,45 @@ +--- +title: 'Problemas de codificação para caracteres específicos levam a uma pesquisa inesperada de produtos' +id: O0dM1H8ofJU0ahJRa6217 +status: PUBLISHED +createdAt: 2024-04-24T22:09:33.395Z +updatedAt: 2024-04-24T22:09:34.217Z +publishedAt: 2024-04-24T22:09:34.217Z +firstPublishedAt: 2024-04-24T22:09:34.217Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: problemas-de-codificacao-para-caracteres-especificos-levam-a-uma-pesquisa-inesperada-de-produtos +locale: pt +kiStatus: Backlog +internalReference: 1022550 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Um problema de codificação pode afetar as pesquisas com caracteres especiais quando eles são indicados por meio do parâmetro "query", levando a resultados de pesquisa incorretos. + +As pesquisas sem nenhum filtro podem usar o primeiro caminho do URL para indicar o termo de pesquisa, mas as pesquisas com filtros dependem do parâmetro "query" do URL. + +## Simulação + + +Esse problema ocorre especialmente com o símbolo "+". + +O termo de pesquisa "A+" funciona corretamente quando indicado pelo caminho do URL, mas se comportará como "A" quando indicado pelo parâmetro "query" + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/pt/erro-category-xxx-not-found-in-browse-node-mapping-for-skus-department-specification-choose-a-more-specific-global-category-persistente.md b/docs/known-issues/pt/erro-category-xxx-not-found-in-browse-node-mapping-for-skus-department-specification-choose-a-more-specific-global-category-persistente.md index 4e52b90b7..6fcb74e39 100644 --- a/docs/known-issues/pt/erro-category-xxx-not-found-in-browse-node-mapping-for-skus-department-specification-choose-a-more-specific-global-category-persistente.md +++ b/docs/known-issues/pt/erro-category-xxx-not-found-in-browse-node-mapping-for-skus-department-specification-choose-a-more-specific-global-category-persistente.md @@ -3,8 +3,8 @@ title: 'Erro "Categoria XXX não encontrada no mapeamento de nós de navegação id: 4DCJmkRvgh3qUYP9HYgtg2 status: PUBLISHED createdAt: 2022-03-10T17:58:42.674Z -updatedAt: 2022-11-25T21:56:57.092Z -publishedAt: 2022-11-25T21:56:57.092Z +updatedAt: 2024-02-16T20:29:13.856Z +publishedAt: 2024-02-16T20:29:13.856Z firstPublishedAt: 2022-03-10T17:58:43.266Z contentType: knownIssue productTeam: Connections @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Connections slug: erro-categoria-xxx-nao-encontrada-no-mapeamento-de-nos-de-navegacao-para-a-especificacao-do-departamento-da-sku-escolha-uma-categoria-global-mais-especifica-persistente locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 417639 --- diff --git a/docs/known-issues/pt/error-approving-skus-that-were-rejected-or-reviewed-by-offer-quality.md b/docs/known-issues/pt/error-approving-skus-that-were-rejected-or-reviewed-by-offer-quality.md new file mode 100644 index 000000000..8836c8efa --- /dev/null +++ b/docs/known-issues/pt/error-approving-skus-that-were-rejected-or-reviewed-by-offer-quality.md @@ -0,0 +1,50 @@ +--- +title: 'Erro ao aprovar skus que foram rejeitados ou revisados pelo Offer Quality' +id: 7fRMTxq7CFRkyZeK08AGIg +status: PUBLISHED +createdAt: 2023-11-23T13:46:30.453Z +updatedAt: 2024-03-25T12:22:46.687Z +publishedAt: 2024-03-25T12:22:46.687Z +firstPublishedAt: 2023-11-23T13:46:31.370Z +contentType: knownIssue +productTeam: Marketplace +author: 2mXZkbi0oi061KicTExNjo +tag: Marketplace +slug: erro-ao-aprovar-skus-que-foram-rejeitados-ou-revisados-pelo-offer-quality +locale: pt +kiStatus: Fixed +internalReference: 940998 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Quando um sku é reprovado nas regras de Qualidade da Oferta criadas pelo Marketplace, ele vai diretamente para a "Guia Revisão" ou "Guia Rejeitado" dos Skus Recebidos. + +No entanto, ao tentar aprovar o sku, uma mensagem de erro é retornada: "Desculpe, algo deu errado no Catálogo. Tente novamente ou entre em contato com a VTEX se o problema persistir." + +Isso acontece porque o módulo Matcher não conseguiu preencher as informações do produto e do sku depois de enviar o sku para essas guias (você pode verificar isso usando as APIs): + ![](https://vtexhelp.zendesk.com/attachments/token/0Dti3ak7twOpuVzvzntmPCGit/?name=image.png) + +## Simulação + + + +1. Crie uma regra opcional ou obrigatória sobre a qualidade da oferta; +2. Aguarde até que um sku falhe na regra e vá para a guia Review/Rejected (Revisar/Rejeitado); +3. Tente aprovar o sku e receba uma mensagem de erro; +4. Verificar via API se o objeto de correspondência está preenchido como na imagem acima + +## Workaround + + +Aprovar o sku via API passando manualmente as informações corretas do produto e do sku. + + + + + diff --git a/docs/known-issues/pt/error-cancelling-customer-credit-invoices.md b/docs/known-issues/pt/error-cancelling-customer-credit-invoices.md new file mode 100644 index 000000000..e6d9c8b35 --- /dev/null +++ b/docs/known-issues/pt/error-cancelling-customer-credit-invoices.md @@ -0,0 +1,44 @@ +--- +title: 'Erro ao cancelar faturas de crédito do cliente' +id: 75nZNOHGYGBlAoTOjG6gs +status: PUBLISHED +createdAt: 2023-10-26T21:09:54.255Z +updatedAt: 2024-05-29T17:25:32.948Z +publishedAt: 2024-05-29T17:25:32.948Z +firstPublishedAt: 2023-10-26T21:09:54.992Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: erro-ao-cancelar-faturas-de-credito-do-cliente +locale: pt +kiStatus: Backlog +internalReference: 926563 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Em alguns casos, as faturas não podem ser canceladas; ao executar a API DELETE, recebemos um erro 500 com a resposta abaixo: + +`"message": "Ocorreu um erro."` + +## Simulação + + +Não foi possível replicar esse erro. + + + +## Workaround + + +NA + + + + diff --git a/docs/known-issues/pt/error-cant-create-search-criteria-error-filter-already-existsbrandid-when-creating-a-promotion-excluding-more-than-1-brand.md b/docs/known-issues/pt/error-cant-create-search-criteria-error-filter-already-existsbrandid-when-creating-a-promotion-excluding-more-than-1-brand.md index 0564c3f78..9c50978e8 100644 --- a/docs/known-issues/pt/error-cant-create-search-criteria-error-filter-already-existsbrandid-when-creating-a-promotion-excluding-more-than-1-brand.md +++ b/docs/known-issues/pt/error-cant-create-search-criteria-error-filter-already-existsbrandid-when-creating-a-promotion-excluding-more-than-1-brand.md @@ -3,8 +3,8 @@ title: 'Erro "não pode criar critérios de busca! erro: o filtro já existe: "b id: 6s6cvYpImIBEH0SLqE3J2U status: PUBLISHED createdAt: 2022-09-22T15:53:15.001Z -updatedAt: 2022-11-25T22:11:53.363Z -publishedAt: 2022-11-25T22:11:53.363Z +updatedAt: 2024-02-16T20:23:47.779Z +publishedAt: 2024-02-16T20:23:47.779Z firstPublishedAt: 2022-09-22T15:53:16.277Z contentType: knownIssue productTeam: Pricing & Promotions @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Pricing & Promotions slug: erro-nao-pode-criar-criterios-de-busca-erro-o-filtro-ja-existe-brandid-ao-criar-uma-promocao-excluindo-mais-de-1-marca locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 663698 --- diff --git a/docs/known-issues/pt/error-closing-customer-credit-account.md b/docs/known-issues/pt/error-closing-customer-credit-account.md new file mode 100644 index 000000000..c24d26a90 --- /dev/null +++ b/docs/known-issues/pt/error-closing-customer-credit-account.md @@ -0,0 +1,42 @@ +--- +title: 'Erro ao fechar a conta de crédito do cliente' +id: zp8Bd8sIijJVNHws4nrkh +status: PUBLISHED +createdAt: 2023-09-20T21:38:28.253Z +updatedAt: 2023-09-20T21:38:28.888Z +publishedAt: 2023-09-20T21:38:28.888Z +firstPublishedAt: 2023-09-20T21:38:28.888Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: erro-ao-fechar-a-conta-de-credito-do-cliente +locale: pt +kiStatus: Backlog +internalReference: 904432 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Quando as contas principais e secundárias têm o aplicativo Customer Credit instalado, a criação de uma creditAccount ocorre em todas elas. Nesse cenário, há casos em que o fechamento da creditAccount não funciona, e o erro a seguir é exibido: + +`Erro ao fechar a conta.` + +## Simulação + + +Não foi possível replicar ou identificar a causa desse problema; em algumas contas, ele não ocorre. + +## Workaround + + +NA, o que pode ser feito é alterar o limite de crédito para zero para que o método de pagamento não funcione para o e-mail registrado. + + + + diff --git a/docs/known-issues/pt/error-exporting-entity-with-too-many-documents.md b/docs/known-issues/pt/error-exporting-entity-with-too-many-documents.md new file mode 100644 index 000000000..b516e9459 --- /dev/null +++ b/docs/known-issues/pt/error-exporting-entity-with-too-many-documents.md @@ -0,0 +1,47 @@ +--- +title: 'Erro ao exportar entidade com muitos documentos' +id: 1uLEk6e9z3011GaoJ4DNU0 +status: PUBLISHED +createdAt: 2023-07-07T15:59:46.214Z +updatedAt: 2023-07-07T15:59:46.899Z +publishedAt: 2023-07-07T15:59:46.899Z +firstPublishedAt: 2023-07-07T15:59:46.899Z +contentType: knownIssue +productTeam: Storage +author: 2mXZkbi0oi061KicTExNjo +tag: Storage +slug: erro-ao-exportar-entidade-com-muitos-documentos +locale: pt +kiStatus: Backlog +internalReference: 857894 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +A exportação de um grande número de documentos de uma entidade resulta em processamento excessivo, causando erros na fila do processo e impedindo a exportação da lista de documentos. + +## Simulação + + + +1. Acesse a plataforma de CRM de dados mestres e navegue até o formulário da entidade desejada. +2. Localize o botão "Export XLS" na interface e clique nele. +3. Localize e clique no botão "Export XLS". +4. Inicie o processo de exportação confirmando a seleção e iniciando a exportação. +5. Para monitorar o andamento da exportação, navegue até a guia Applications (Aplicativos) na plataforma. +6. Procure o botão "Exports" (Exportações) e clique nele para ver a lista em andamento. +7. Observe o status da exportação e verifique se há erros ou problemas encontrados durante o processo de exportação. + + + + +## Workaround + + +Uma solução alternativa para esse problema é utilizar a API de rolagem. + diff --git a/docs/known-issues/pt/error-exporting-large-amount-of-giftcards.md b/docs/known-issues/pt/error-exporting-large-amount-of-giftcards.md index 39b315b90..f84f87b25 100644 --- a/docs/known-issues/pt/error-exporting-large-amount-of-giftcards.md +++ b/docs/known-issues/pt/error-exporting-large-amount-of-giftcards.md @@ -1,10 +1,10 @@ --- title: 'Erro ao exportar grande quantidade de Giftcards' id: 2EZ9XmZwYmcWdRxKbTNEBJ -status: PUBLISHED +status: DRAFT createdAt: 2022-03-27T12:37:51.512Z -updatedAt: 2022-11-25T22:09:09.150Z -publishedAt: 2022-11-25T22:09:09.150Z +updatedAt: 2023-07-03T17:14:32.962Z +publishedAt: firstPublishedAt: 2022-03-27T12:37:52.279Z contentType: knownIssue productTeam: Payments @@ -39,3 +39,15 @@ N/A N/A +ulação + + +Tente fazer o processo de exportação com mais de 50000 giftcards. + + + +## Workaround + + +Exporte em quantidades menores ou em períodos de tempo menores. + diff --git a/docs/known-issues/pt/error-exporting-prices-with-metadata.md b/docs/known-issues/pt/error-exporting-prices-with-metadata.md new file mode 100644 index 000000000..64ae1b6af --- /dev/null +++ b/docs/known-issues/pt/error-exporting-prices-with-metadata.md @@ -0,0 +1,46 @@ +--- +title: 'Erro ao exportar preços com metadados' +id: 7nYPmatUXq57ZUsKHvfYJo +status: PUBLISHED +createdAt: 2023-07-12T11:49:06.370Z +updatedAt: 2023-07-12T11:49:07.185Z +publishedAt: 2023-07-12T11:49:07.185Z +firstPublishedAt: 2023-07-12T11:49:07.185Z +contentType: knownIssue +productTeam: Pricing & Promotions +author: 2mXZkbi0oi061KicTExNjo +tag: Pricing & Promotions +slug: erro-ao-exportar-precos-com-metadados +locale: pt +kiStatus: Backlog +internalReference: 860290 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Às vezes, ao tentar exportar os preços com a opção de metadados ativada e sem usar filtros, pode ocorrer um erro. Ao verificar a mensagem no devTools, aparecerá algo semelhante a "Polly broken circuit on service...". + +Esse erro ocorre devido à limitação no módulo de catálogo ao tentar recuperar os metadados de muitos skus. + +## Simulação + + + +1. Exportar os preços com metadados sem usar nenhum filtro; +2. Às vezes, uma mensagem de erro será exibida; +3. Verifique no inspect devtools se a mensagem é semelhante à mensagem acima + +## Workaround + + +Use os filtros para reduzir a quantidade de skus na planilha e o módulo de catálogo retornará os dados sem problemas. + + + + + diff --git a/docs/known-issues/pt/error-in-checkout-error-message.md b/docs/known-issues/pt/error-in-checkout-error-message.md index c2cb1b182..4fe8f6c15 100644 --- a/docs/known-issues/pt/error-in-checkout-error-message.md +++ b/docs/known-issues/pt/error-in-checkout-error-message.md @@ -3,8 +3,8 @@ title: 'Erro na mensagem de erro de checkout' id: 7jCEQoDRPvNwYCJmAt78im status: PUBLISHED createdAt: 2022-03-25T14:46:49.548Z -updatedAt: 2022-11-25T22:07:18.470Z -publishedAt: 2022-11-25T22:07:18.470Z +updatedAt: 2024-02-16T20:27:24.748Z +publishedAt: 2024-02-16T20:27:24.748Z firstPublishedAt: 2022-03-25T15:30:16.292Z contentType: knownIssue productTeam: Payments @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Payments slug: erro-na-mensagem-de-erro-de-checkout locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 409895 --- diff --git a/docs/known-issues/pt/error-in-custom-payments-creation.md b/docs/known-issues/pt/error-in-custom-payments-creation.md new file mode 100644 index 000000000..67d0d55ce --- /dev/null +++ b/docs/known-issues/pt/error-in-custom-payments-creation.md @@ -0,0 +1,43 @@ +--- +title: 'Erro na criação de pagamentos personalizados' +id: 28jwG2jyT5FkSTbb85KlLX +status: PUBLISHED +createdAt: 2024-03-06T14:19:49.398Z +updatedAt: 2024-07-01T18:49:29.959Z +publishedAt: 2024-07-01T18:49:29.959Z +firstPublishedAt: 2024-03-06T14:19:50.201Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: erro-na-criacao-de-pagamentos-personalizados +locale: pt +kiStatus: No Fix +internalReference: 995110 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Os comerciantes podem enfrentar um erro ao criar um pagamento personalizado. Depois de preencher tudo e clicar em salvar, a mensagem "O pagamento personalizado foi configurado com sucesso" aparece, mas a criação realmente falhou (não aparece na interface do usuário). + +## Simulação + + +Vá para a guia Custom Payments (Pagamentos personalizados) e configure qualquer regra de pagamento, você poderá ter o problema acima. + + + +## Workaround + + +A única solução alternativa seria tentar novamente a criação até que ela apareça na interface do usuário. + + + + + diff --git a/docs/known-issues/pt/error-in-refund-and-capture-operations-with-payout-split-value-in-recipients-is-different-than-operation-value.md b/docs/known-issues/pt/error-in-refund-and-capture-operations-with-payout-split-value-in-recipients-is-different-than-operation-value.md new file mode 100644 index 000000000..245a75039 --- /dev/null +++ b/docs/known-issues/pt/error-in-refund-and-capture-operations-with-payout-split-value-in-recipients-is-different-than-operation-value.md @@ -0,0 +1,46 @@ +--- +title: 'Erro nas operações de reembolso e captura com divisão de pagamento - "O valor nos destinatários * é diferente do valor da operação *".' +id: 3Wo9ltN7Ju0ZqVLAQZcd7m +status: PUBLISHED +createdAt: 2023-08-23T13:57:20.424Z +updatedAt: 2024-02-02T20:52:54.054Z +publishedAt: 2024-02-02T20:52:54.054Z +firstPublishedAt: 2023-08-23T13:57:21.389Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: erro-nas-operacoes-de-reembolso-e-captura-com-divisao-de-pagamento-o-valor-nos-destinatarios-e-diferente-do-valor-da-operacao +locale: pt +kiStatus: Backlog +internalReference: 698005 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Devido a problemas de arredondamento ao recalcular os destinatários de uma transação com Payout Split, seja na captura ou no reembolso, recebemos a seguinte exceção do gateway, pois a soma do valor do destinatário é diferente do valor da transação. + + + Vtex.Practices.ExceptionHandling.ValidationException: O valor nos destinatários (xx.989999999999999999999999988) é diferente do valor da operação (xx.99). at Vtex.PaymentGateway.PaymentSplit.RecipientsBuilder.ValidateRecipientsValue(List`1 recipients, Decimal value)... + + +## Simulação + + +Não é possível simular + + + +## Workaround + + +Não há solução alternativa + + + + diff --git a/docs/known-issues/pt/error-in-refund-value-cannot-be-null-parameter-name-value.md b/docs/known-issues/pt/error-in-refund-value-cannot-be-null-parameter-name-value.md new file mode 100644 index 000000000..b66f05b6a --- /dev/null +++ b/docs/known-issues/pt/error-in-refund-value-cannot-be-null-parameter-name-value.md @@ -0,0 +1,46 @@ +--- +title: 'Erro no reembolso - "Value cannot be null. Nome do parâmetro: value"' +id: 6TZFYB9zb02oMoN5IJMxR3 +status: PUBLISHED +createdAt: 2024-06-13T18:49:16.797Z +updatedAt: 2024-06-13T18:49:17.823Z +publishedAt: 2024-06-13T18:49:17.823Z +firstPublishedAt: 2024-06-13T18:49:17.823Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: erro-no-reembolso-value-cannot-be-null-nome-do-parametro-value +locale: pt +kiStatus: Backlog +internalReference: 1049494 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Ao tentar reembolsar uma transação, pode ocorrer um erro 500 com a mensagem: + +`Value cannot be null. Nome do parâmetro: value` + + Nesse cenário, as tentativas de reembolso são visíveis nos registros de transações sem resposta. + +## Simulação + + +Não foi possível replicar. + + + +## Workaround + + +NA, o comerciante precisará solicitar o reembolso diretamente com o adquirente. + + + + diff --git a/docs/known-issues/pt/error-in-the-cancellation-process-erederest-and-erede-v2-only-allows-cancelation-when-the-returncode-is-359.md b/docs/known-issues/pt/error-in-the-cancellation-process-erederest-and-erede-v2-only-allows-cancelation-when-the-returncode-is-359.md new file mode 100644 index 000000000..7a26b67f5 --- /dev/null +++ b/docs/known-issues/pt/error-in-the-cancellation-process-erederest-and-erede-v2-only-allows-cancelation-when-the-returncode-is-359.md @@ -0,0 +1,46 @@ +--- +title: 'Erro no processo de cancelamento. O ERedeRest e o E-Rede V2 só permitem o cancelamento quando o returnCode é 359' +id: 5lNLTmKp1xRfewx9OyhcNk +status: PUBLISHED +createdAt: 2023-01-26T18:29:35.310Z +updatedAt: 2023-12-01T16:41:01.605Z +publishedAt: 2023-12-01T16:41:01.605Z +firstPublishedAt: 2023-01-26T18:29:36.467Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: erro-no-processo-de-cancelamento-o-erederest-e-o-erede-v2-so-permitem-o-cancelamento-quando-o-returncode-e-359 +locale: pt +kiStatus: Backlog +internalReference: 740084 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Os conectores legados, ERedeRest e E-Rede V2, iniciam os cancelamentos enviando uma solicitação ao provedor e esperam um "returnCode": "359" indicando um cancelamento bem-sucedido. Qualquer outro código é interpretado pelo nosso gateway como um status indefinido, fazendo com que a transação fique presa em um estado de cancelamento. Mesmo que, em alguns casos, a solicitação de reembolso/cancelamento seja bem-sucedida. Isso levou a repetidas tentativas de cancelamento, mesmo quando o cancelamento já havia sido processado pelo provedor. + +## Simulação + + +Não pode ser simulado, pois dependemos da resposta do provedor. + + + +## Workaround + + +Se o pagamento no lado do provedor já tiver sido cancelado + + {"returnCode": "355", "returnMessage": "Transação já cancelada."} + +A equipe de suporte ao produto tem a opção de utilizar uma API interna, "`force-cancel-status`", para atualizar o status do pagamento e da transação para "cancelado". + + + + diff --git a/docs/known-issues/pt/error-in-viewing-the-orders-ui-after-requesting-the-invoice-via-app.md b/docs/known-issues/pt/error-in-viewing-the-orders-ui-after-requesting-the-invoice-via-app.md new file mode 100644 index 000000000..713136060 --- /dev/null +++ b/docs/known-issues/pt/error-in-viewing-the-orders-ui-after-requesting-the-invoice-via-app.md @@ -0,0 +1,57 @@ +--- +title: 'Erro na visualização da interface do usuário de pedidos após a solicitação da fatura via aplicativo' +id: 1yrb25L1Skj3sRRWyiFDSA +status: PUBLISHED +createdAt: 2024-07-24T14:24:29.799Z +updatedAt: 2024-07-24T14:24:30.583Z +publishedAt: 2024-07-24T14:24:30.583Z +firstPublishedAt: 2024-07-24T14:24:30.583Z +contentType: knownIssue +productTeam: Order Management +author: 2mXZkbi0oi061KicTExNjo +tag: Order Management +slug: erro-na-visualizacao-da-interface-do-usuario-de-pedidos-apos-a-solicitacao-da-fatura-via-aplicativo +locale: pt +kiStatus: Backlog +internalReference: 1070299 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Quando executamos uma "alteração V2" removendo ou adicionando um item a um pedido, criamos uma alteração na lista de itens do pedido, o que pode aumentar ou diminuir o número de índices na lista de itens no json. Essa alteração, por sua vez, pode não ser consumida por todos os aplicativos ou bancos de dados envolvidos no processamento do pedido, como o aplicativo notificador de faturas; + +Como resultado, ao solicitar a fatura por meio do aplicativo notificador de faturas antes de ter realizado uma ação para remover ou adicionar um item, o usuário acaba causando um cenário de interrupção na interface do usuário, pois o "aplicativo notificador de faturas" começa a retornar um erro por ter mais ou menos itens do que o esperado pela interface do usuário, resultando em um erro de "referência nula" que impede que o pedido seja exibido na interface do usuário; + +## Simulação + + + +**NOTA**: Para simular esse cenário, você deve ter configurado o aplicativo `invoice notifier` e também estar usando o fluxo `Change V2`; + + +- Em um pedido com mais de um item, vá para o status de processamento; + + +- Na interface do usuário, clique na opção "Request invoice" (Notificar seu ERP). + + +- Antes que a fatura seja devolvida pelo ERP, faça uma alteração no pedido, removendo ou adicionando qualquer item ao pedido; + + +- Aguarde até que o ERP envie a fatura para o sistema de Pedidos e, em seguida, acesse o pedido novamente na interface do usuário de Pedidos; nesse momento, a interface do usuário retornará uma mensagem de erro e o pedido não poderá ser exibido + +## Workaround + + +Faça a solicitação de fatura por meio do notificador de fatura somente após realizar a alteração dos itens do pedido. + + + + + + diff --git a/docs/known-issues/pt/error-leituradedadosdoadministrador-when-trying-to-access-catalog-pages-on-admin.md b/docs/known-issues/pt/error-leituradedadosdoadministrador-when-trying-to-access-catalog-pages-on-admin.md new file mode 100644 index 000000000..abf058401 --- /dev/null +++ b/docs/known-issues/pt/error-leituradedadosdoadministrador-when-trying-to-access-catalog-pages-on-admin.md @@ -0,0 +1,47 @@ +--- +title: 'Erro (LeituraDeDadosDoAdministrador) ao tentar acessar as páginas do catálogo no admin' +id: 40EruMGkO9DVEwb7RZ5nxF +status: PUBLISHED +createdAt: 2024-06-25T18:30:24.815Z +updatedAt: 2024-06-25T18:30:25.929Z +publishedAt: 2024-06-25T18:30:25.929Z +firstPublishedAt: 2024-06-25T18:30:25.929Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: erro-leituradedadosdoadministrador-ao-tentar-acessar-as-paginas-do-catalogo-no-admin +locale: pt +kiStatus: Backlog +internalReference: 1055578 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Alguns usuários, mesmo com a função correta, recebem um erro "O usuário xx não tem acesso à página solicitada (LeituraDeDadosDoAdministrador)" ao acessar páginas de catálogo no admin. + +Isso geralmente acontece com novos usuários criados em contas PII. + +## Simulação + + + +1. Usando uma conta PII, crie um novo usuário e dê a ele o acesso correto aos módulos do catálogo. +2. Verifique se o usuário pode realmente acessar essas páginas. + + + +## Workaround + + +Crie um tíquete para a VTEX. + + + + + diff --git a/docs/known-issues/pt/error-message-on-offers-management-does-not-update-after-sku-is-binded-on-vtexvtex-integrations.md b/docs/known-issues/pt/error-message-on-offers-management-does-not-update-after-sku-is-binded-on-vtexvtex-integrations.md index 0da496ae8..fb7cdb130 100644 --- a/docs/known-issues/pt/error-message-on-offers-management-does-not-update-after-sku-is-binded-on-vtexvtex-integrations.md +++ b/docs/known-issues/pt/error-message-on-offers-management-does-not-update-after-sku-is-binded-on-vtexvtex-integrations.md @@ -3,8 +3,8 @@ title: 'Mensagem de erro na gestão de ofertas não é atualizada depois que o s id: 5tMKDMsFTZlXQrkVM4WeJD status: PUBLISHED createdAt: 2022-12-08T14:02:22.948Z -updatedAt: 2022-12-08T14:03:27.764Z -publishedAt: 2022-12-08T14:03:27.764Z +updatedAt: 2024-02-16T20:24:16.785Z +publishedAt: 2024-02-16T20:24:16.785Z firstPublishedAt: 2022-12-08T14:02:23.384Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: mensagem-de-erro-na-gestao-de-ofertas-nao-e-atualizada-depois-que-o-sku-e-vinculado-a-integracoes-vtexvtex locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 712956 --- diff --git a/docs/known-issues/pt/error-occurs-when-attempting-to-perform-a-search-using-the-all-field-in-vtex-crm.md b/docs/known-issues/pt/error-occurs-when-attempting-to-perform-a-search-using-the-all-field-in-vtex-crm.md new file mode 100644 index 000000000..3dbf9c6f4 --- /dev/null +++ b/docs/known-issues/pt/error-occurs-when-attempting-to-perform-a-search-using-the-all-field-in-vtex-crm.md @@ -0,0 +1,44 @@ +--- +title: 'Ocorre um erro ao tentar realizar uma pesquisa usando o campo "Todos" no VTEX CRM' +id: 1OKMTJuUZx6mnDmYW3MBjP +status: PUBLISHED +createdAt: 2023-10-25T18:46:48.120Z +updatedAt: 2023-10-25T18:46:48.731Z +publishedAt: 2023-10-25T18:46:48.731Z +firstPublishedAt: 2023-10-25T18:46:48.731Z +contentType: knownIssue +productTeam: Storage +author: 2mXZkbi0oi061KicTExNjo +tag: Storage +slug: ocorre-um-erro-ao-tentar-realizar-uma-pesquisa-usando-o-campo-todos-no-vtex-crm +locale: pt +kiStatus: Backlog +internalReference: 925679 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Esse caso ocorre com entidades que contêm um grande número de campos e milhões de registros em uma entidade. O problema ocorre porque o mecanismo de busca usa o campo "All", que envia solicitações individuais para cada campo pesquisável da entidade e multiplica a carga de solicitações para cada documento. + +## Simulação + + + +1. Acesse `https://.vtexcrm.com.br/`. +2. Navegue até uma visualização que represente uma entidade com milhões de registros. +3. Inicie uma pesquisa usando o campo "All". + ![](https://vtexhelp.zendesk.com/attachments/token/NGWvp5vsTzd31GA07N6vp0Wev/?name=Captura+de+Tela+2023-10-25+a%CC%80s+15.42.35.png) +4. Observe a resposta do sistema e verifique se ele retorna um erro ou apresenta problemas significativos de desempenho. + ![](https://vtexhelp.zendesk.com/attachments/token/aFWGBmUtDtl9ppgmMNOkDX8Fu/?name=Captura+de+Tela+2023-10-25+a%CC%80s+15.40.50.png) +5. Repita a pesquisa com um campo pesquisável específico para confirmar se o problema está relacionado ao mecanismo de pesquisa do campo "Todos" + +## Workaround + + +Pesquise com um campo pesquisável específico. + diff --git a/docs/known-issues/pt/error-on-duplicate-payment-method.md b/docs/known-issues/pt/error-on-duplicate-payment-method.md new file mode 100644 index 000000000..884f8462b --- /dev/null +++ b/docs/known-issues/pt/error-on-duplicate-payment-method.md @@ -0,0 +1,50 @@ +--- +title: 'Erro no método de pagamento duplicado' +id: 1wdiEae6sehlnTDnanWT7n +status: PUBLISHED +createdAt: 2023-11-02T12:23:14.027Z +updatedAt: 2023-11-02T12:23:15.109Z +publishedAt: 2023-11-02T12:23:15.109Z +firstPublishedAt: 2023-11-02T12:23:15.109Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: erro-no-metodo-de-pagamento-duplicado +locale: pt +kiStatus: Backlog +internalReference: 929428 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Ao duplicar um método de pagamento que não possui parcelas, o operador recebe a seguinte mensagem na tela: "O sistema de pagamento atual não permite opções de parcelamento". Isso acontece porque, quando o corpo da solicitação de criação na nova regra é criado, alguns campos são inseridos por padrão, incluindo installmentOptions, mas esse campo não existe para pagamentos à vista, como débito e boleto. + +## Simulação + + + +1. Vá para a tela de condições de pagamento +2. Selecione um método de pagamento que não tenha parcelas. +3. Clique no botão para duplicar a regra. +4. A seguinte mensagem de erro será exibida na tela: "O sistema de pagamento atual não permite opções de parcelamento" + + + +## Workaround + + +Temos duas maneiras de contornar esse problema: + +1. Crie outra com as mesmas configurações da que você deseja duplicar; +2. Criar a regra via API, `https://.myvtex.com/api/payments/pvt/rules/`, removendo o campo installmentOptions do corpo. + + + + + diff --git a/docs/known-issues/pt/error-something-went-wrong-please-try-again-when-adding-images-via-site-editor.md b/docs/known-issues/pt/error-something-went-wrong-please-try-again-when-adding-images-via-site-editor.md new file mode 100644 index 000000000..4f2ff0bc0 --- /dev/null +++ b/docs/known-issues/pt/error-something-went-wrong-please-try-again-when-adding-images-via-site-editor.md @@ -0,0 +1,45 @@ +--- +title: 'Erro "Algo deu errado. Tente novamente." ao adicionar imagens pelo Site Editor' +id: r3QVP1kp8HApP83bOi6t9 +status: PUBLISHED +createdAt: 2023-11-07T22:33:02.296Z +updatedAt: 2023-11-07T22:34:52.005Z +publishedAt: 2023-11-07T22:34:52.005Z +firstPublishedAt: 2023-11-07T22:33:03.046Z +contentType: knownIssue +productTeam: CMS +author: 2mXZkbi0oi061KicTExNjo +tag: CMS +slug: erro-algo-deu-errado-tente-novamente-ao-adicionar-imagens-pelo-site-editor +locale: pt +kiStatus: Backlog +internalReference: 932126 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Ao adicionar imagens por meio do Site Editor, a mensagem "`Algo deu errado. Tente novamente.`" pode ocorrer ocasionalmente. +Isso se deve ao número de imagens por bloco. No momento, não temos um número exato de imagens que cause esse problema, mas notamos esse comportamento acima de 20 imagens no mesmo bloco. + +## Simulação + + + +- Acesse o CMS Site Editor (por exemplo, https://my-account-here.myvtex.com/admin/cms/site-editor); +- Selecione o bloco com as novas imagens a serem adicionadas; +- Quando a adição for salva, a mensagem "`Algo deu errado. Please try again.`" será exibida no canto inferior direito: + ![](https://vtexhelp.zendesk.com/attachments/token/97C4wewa6iz3f7bsmHtdnXu1H/?name=image.png + +## Workaround + + +Você pode adicionar as imagens diretamente ao tema ou dividi-las em blocos com o layout flexível (ref. https://developers.vtex.com/docs/apps/vtex.flex-layout). + + + + diff --git a/docs/known-issues/pt/error-sww-on-product-pdp.md b/docs/known-issues/pt/error-sww-on-product-pdp.md index 6b123fb23..e1f254573 100644 --- a/docs/known-issues/pt/error-sww-on-product-pdp.md +++ b/docs/known-issues/pt/error-sww-on-product-pdp.md @@ -3,8 +3,8 @@ title: 'Erro SWW no produto PDP' id: 3DhuWocQwqiWxuAffdwYkg status: PUBLISHED createdAt: 2023-01-23T12:38:30.711Z -updatedAt: 2023-01-23T12:38:31.382Z -publishedAt: 2023-01-23T12:38:31.382Z +updatedAt: 2023-09-19T19:15:13.868Z +publishedAt: 2023-09-19T19:15:13.868Z firstPublishedAt: 2023-01-23T12:38:31.382Z contentType: knownIssue productTeam: Catalog @@ -23,26 +23,14 @@ internalReference: 738108 -Em algumas ocasiões, ao abrir o produto PDP através da página de administração (ou do domínio final), aparece na tela um erro Something Went Wrong. - - -## +Em algumas ocasiões, ao abrir o PDP do produto por meio da página de administração (ou do domínio final), um erro Something Went Wrong (Algo deu errado) é exibido na tela. +Esse comportamento pode ocorrer devido a movimentos de categorias anteriores na árvore de categorias, causando uma validação incorreta das especificações do produto/sku no sistema de catálogo. ## Simulação -Este comportamento pode acontecer devido a movimentos anteriores da categoria na árvore de categorias, causando uma validação errada das especificações do produto/sku no sistema de catálogo. - -A mensagem de erro real por trás do erro SWW (que pode ser verificado através de logs internos) é "Nome da variação do produto não encontrado". - - -## ## Workaround -A fim de corrigir este comportamento, a especificação que causa o erro não deve ter valor no produto. - - - diff --git a/docs/known-issues/pt/error-triggered-by-overridden-token-in-legacy-paypal-connector-for-pending-payment-status.md b/docs/known-issues/pt/error-triggered-by-overridden-token-in-legacy-paypal-connector-for-pending-payment-status.md index fa78c64d1..c0f892d47 100644 --- a/docs/known-issues/pt/error-triggered-by-overridden-token-in-legacy-paypal-connector-for-pending-payment-status.md +++ b/docs/known-issues/pt/error-triggered-by-overridden-token-in-legacy-paypal-connector-for-pending-payment-status.md @@ -3,8 +3,8 @@ title: 'Erro acionado por TOKEN substituído no conector do PayPal legado para s id: 5GrnhD8fwte7qu50Az8r3Y status: PUBLISHED createdAt: 2023-06-13T22:35:16.397Z -updatedAt: 2023-06-13T22:38:27.909Z -publishedAt: 2023-06-13T22:38:27.909Z +updatedAt: 2024-07-01T18:47:54.680Z +publishedAt: 2024-07-01T18:47:54.680Z firstPublishedAt: 2023-06-13T22:35:16.955Z contentType: knownIssue productTeam: Payments @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Payments slug: erro-acionado-por-token-substituido-no-conector-do-paypal-legado-para-status-de-pagamento-pendente locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 308214 --- diff --git a/docs/known-issues/pt/error-when-changing-an-index-if-the-fields-are-identical.md b/docs/known-issues/pt/error-when-changing-an-index-if-the-fields-are-identical.md new file mode 100644 index 000000000..ca5019ef7 --- /dev/null +++ b/docs/known-issues/pt/error-when-changing-an-index-if-the-fields-are-identical.md @@ -0,0 +1,41 @@ +--- +title: 'Erro ao alterar um índice se os campos forem idênticos.' +id: Ckic7QH3kKyW3IA92A3Cm +status: PUBLISHED +createdAt: 2023-07-03T18:48:49.070Z +updatedAt: 2023-07-03T18:48:49.971Z +publishedAt: 2023-07-03T18:48:49.971Z +firstPublishedAt: 2023-07-03T18:48:49.971Z +contentType: knownIssue +productTeam: Storage +author: 2mXZkbi0oi061KicTExNjo +tag: Storage +slug: erro-ao-alterar-um-indice-se-os-campos-forem-identicos +locale: pt +kiStatus: Backlog +internalReference: 854634 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Uma atualização de um índice de esquema pode resultar em um erro 500 Internal Server quando não há alterações a serem feitas, o que significa que os valores de campo são idênticos aos atuais. +A execução de uma solicitação GET na API para verificar os índices revela que nenhuma atualização é necessária, pois o índice é idêntico ao corpo fornecido na solicitação PUT. + +## Simulação + + + +1. Envie uma solicitação PUT para atualizar um índice de esquema por meio da API, fornecendo a carga útil necessária no corpo da solicitação. +2. Verifique a resposta da API e observe se ela retorna um **500 Internal Server Error**. +3. Execute uma solicitação GET subsequente na API para recuperar os índices de esquema e compare-os com o corpo fornecido na solicitação PUT + +## Workaround + + +N/A + diff --git a/docs/known-issues/pt/error-when-changing-delivery-type-when-seller-has-recursion.md b/docs/known-issues/pt/error-when-changing-delivery-type-when-seller-has-recursion.md index e1dd320d6..1dd736339 100644 --- a/docs/known-issues/pt/error-when-changing-delivery-type-when-seller-has-recursion.md +++ b/docs/known-issues/pt/error-when-changing-delivery-type-when-seller-has-recursion.md @@ -3,8 +3,8 @@ title: 'Erro ao mudar o tipo de entrega quando o vendedor tem recorrência' id: 7JLnqVWHz94sQZKMOGUkKC status: PUBLISHED createdAt: 2022-06-14T14:07:38.881Z -updatedAt: 2022-11-25T21:52:59.031Z -publishedAt: 2022-11-25T21:52:59.031Z +updatedAt: 2024-02-16T20:24:13.311Z +publishedAt: 2024-02-16T20:24:13.311Z firstPublishedAt: 2022-06-14T14:07:39.358Z contentType: knownIssue productTeam: Checkout @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Checkout slug: erro-ao-mudar-o-tipo-de-entrega-quando-o-vendedor-tem-recorrencia locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 597915 --- diff --git a/docs/known-issues/pt/error-when-publishing-dynamic-storage-data-entity.md b/docs/known-issues/pt/error-when-publishing-dynamic-storage-data-entity.md new file mode 100644 index 000000000..9223662b5 --- /dev/null +++ b/docs/known-issues/pt/error-when-publishing-dynamic-storage-data-entity.md @@ -0,0 +1,58 @@ +--- +title: 'Erro ao publicar entidade de dados de armazenamento dinâmico' +id: 1yNh5CV41vrrrU5F7Vj2tG +status: PUBLISHED +createdAt: 2023-10-04T16:33:03.051Z +updatedAt: 2023-10-04T16:37:00.614Z +publishedAt: 2023-10-04T16:37:00.614Z +firstPublishedAt: 2023-10-04T16:33:03.847Z +contentType: knownIssue +productTeam: Storage +author: 2mXZkbi0oi061KicTExNjo +tag: Storage +slug: erro-ao-publicar-entidade-de-dados-de-armazenamento-dinamico +locale: pt +kiStatus: Backlog +internalReference: 666357 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Quando o armazenamento cria ou atualiza uma entidade de dados e tenta publicá-la, pode ocorrer o seguinte erro: + + + Erro inesperado. Tente novamente ou entre em contato com o suporte ao cliente. + + +## Simulação + + + +- Acesse o aplicativo Sistema de armazenamento dinâmico / Estrutura de dados (https://my-account-here.ds.vtexcrm.com.br); +- Acesse a guia Data Entities (Entidades de dados): + ![](https://vtexhelp.zendesk.com/attachments/token/65UPKYKl3vuaeweF46K91bpI5/?name=image.png) + +- Clique no ícone do disco para publicar a entidade de dados que foi criada ou atualizada: + ![](https://vtexhelp.zendesk.com/attachments/token/C1nUZnpG8lmDWOL8wrXRBiGj0/?name=image.png) + +- Em seguida, a seguinte mensagem será exibida: + ![](https://vtexhelp.zendesk.com/attachments/token/DFKVanOk3noBMaN8aBd6CQssp/?name=image.png) + + Erro inesperado. Tente novamente ou entre em contato com o suporte ao cliente. + + + + +## Workaround + + +Para esses cenários, uma solução alternativa é abrir um tíquete para a VTEX, para que possamos validar uma possível atualização do cluster dessa conta. + + + + diff --git a/docs/known-issues/pt/error-when-running-vtex-link-for-the-first-time.md b/docs/known-issues/pt/error-when-running-vtex-link-for-the-first-time.md index 50a9b8c04..010cc365d 100644 --- a/docs/known-issues/pt/error-when-running-vtex-link-for-the-first-time.md +++ b/docs/known-issues/pt/error-when-running-vtex-link-for-the-first-time.md @@ -29,7 +29,7 @@ A mensagem de autorização de erro pode mudar de `node` para `react` de acordo 1. Instalar o VTEX CLI (ToolBelt) 2. Navegar até o diretorio da app 3. Executar o comando "vtex-link" no terminal -4. ![image (8)](https://images.ctfassets.net/alneenqid6w5/3NTzMXCKgM8GA6Y6eEKAA2/7d11d9a4e05ef1274beebe494bd8baf9/image__8_.png) +4. ![image (8)](//images.ctfassets.net/alneenqid6w5/3NTzMXCKgM8GA6Y6eEKAA2/7d11d9a4e05ef1274beebe494bd8baf9/image__8_.png) ## Workaround diff --git a/docs/known-issues/pt/error-when-settling-transaction-with-2-cards-mercadopagov1.md b/docs/known-issues/pt/error-when-settling-transaction-with-2-cards-mercadopagov1.md index 30eb53917..24a6fc296 100644 --- a/docs/known-issues/pt/error-when-settling-transaction-with-2-cards-mercadopagov1.md +++ b/docs/known-issues/pt/error-when-settling-transaction-with-2-cards-mercadopagov1.md @@ -3,8 +3,8 @@ title: 'Erro ao liquidar transação com 2 cartões - MercadoPagoV1' id: 1WFFLHywLePfl5v5IMhili status: PUBLISHED createdAt: 2022-03-03T21:30:42.237Z -updatedAt: 2022-11-25T22:05:14.074Z -publishedAt: 2022-11-25T22:05:14.074Z +updatedAt: 2024-02-16T20:27:28.600Z +publishedAt: 2024-02-16T20:27:28.600Z firstPublishedAt: 2022-03-03T21:30:42.610Z contentType: knownIssue productTeam: Payments @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Payments slug: erro-ao-liquidar-transacao-com-2-cartoes-mercadopagov1 locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 395943 --- diff --git a/docs/known-issues/pt/error-when-trying-to-publish-or-link-an-app.md b/docs/known-issues/pt/error-when-trying-to-publish-or-link-an-app.md new file mode 100644 index 000000000..9ace037bd --- /dev/null +++ b/docs/known-issues/pt/error-when-trying-to-publish-or-link-an-app.md @@ -0,0 +1,44 @@ +--- +title: 'Erro ao tentar publicar ou vincular um aplicativo' +id: 2WPukfSHWzzIUjIzMJaAEK +status: PUBLISHED +createdAt: 2024-06-27T15:39:00.583Z +updatedAt: 2024-06-27T19:46:21.021Z +publishedAt: 2024-06-27T19:46:21.021Z +firstPublishedAt: 2024-06-27T15:39:01.543Z +contentType: knownIssue +productTeam: Apps +author: 2mXZkbi0oi061KicTExNjo +tag: Apps +slug: erro-ao-tentar-publicar-ou-vincular-um-aplicativo +locale: pt +kiStatus: Backlog +internalReference: 1056882 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Nossa equipe investigou que isso normalmente está associado ao desenvolvimento de um aplicativo de grande porte. Isso acontece porque o hub do construtor estourou sua memória devido a muitos arquivos no aplicativo. Atrasos na vinculação do aplicativo também podem estar associados a esse problema + +## Simulação + + +Tente usar o `vtex link` em um aplicativo com um tamanho enorme ou com muitos arquivos. Você poderá receber os seguintes erros: + + 11:51:13.298 - error: Workerpool Worker terminado inesperadamente exitCode: `null` signalCode: `SIGABRT` workerpool.script: `/usr/local/data/service/src/node/utils/workers/worker.js` spawnArgs: `/usr/local/bin/node,/usr/local/data/service/src/node/utils/workers/worker.js` spawnfile: `/usr/local/bin/node` stdout: `null` stderr: `null` vtex.builder-hub@0.299.0 11:51:13.299 - error: Falha na compilação do aplicativo com a mensagem: Workerpool Worker terminado Unexpectedly exitCode: `null` signalCode: `SIGABRT` workerpool.script: `/usr/local/data/service/src/node/utils/workers/worker.js` spawnArgs: `/usr/local/bin/node,/usr/local/data/service/src/node/utils/workers/worker.js` spawnfile: `/usr/local/bin/node` stdout: `null` stderr: `null` + + 13:30:05.456 - Erro: O aplicativo terminou com o código de saída 15. Será reiniciado em 10s. service-node@6.38.3 + +## Workaround + + +Analise o tamanho do aplicativo e de seus arquivos. Se for necessário, tente dividir o aplicativo em aplicativos menores para reduzir o tamanho. + + + + diff --git a/docs/known-issues/pt/event-inconsistency.md b/docs/known-issues/pt/event-inconsistency.md index 67e591564..d4516a55c 100644 --- a/docs/known-issues/pt/event-inconsistency.md +++ b/docs/known-issues/pt/event-inconsistency.md @@ -1,36 +1,54 @@ --- -title: 'Event Inconsistency' +title: 'Inconsistência de eventos' id: 2YnhehJXuJcsy3f3Rezn6X -status: CHANGED +status: PUBLISHED createdAt: 2022-06-20T23:00:31.430Z -updatedAt: 2022-06-27T12:52:29.346Z -publishedAt: 2022-06-27T12:52:28.556Z +updatedAt: 2024-05-23T12:45:46.343Z +publishedAt: 2024-05-23T12:45:46.343Z firstPublishedAt: 2022-06-20T23:00:31.899Z contentType: knownIssue productTeam: Payments author: 2mXZkbi0oi061KicTExNjo tag: Payments -slug: event-inconsistency +slug: inconsistencia-de-eventos locale: pt -kiStatus: Scheduled +kiStatus: Fixed internalReference: 267299 --- ## Sumário -
-

Este conteúdo só está disponível em Inglês.

+
+

Este problema conhecido foi traduzido automaticamente do inglês.

+ + +Quando o usuário faz um pedido no checkout, um novo fluxo de pedidos é iniciado. A partir desse momento, o gateway da VTEX é consultado quando os seguintes status de pedido são identificados: "Payment pending" (Pagamento pendente) e "Verifying invoice" (Verificando fatura). No status "Payment Pending", espera-se que uma notificação de pagamento seja enviada ao módulo Orders. Durante esse período, podem ocorrer alguns problemas com o processamento de eventos. Embora não haja apenas uma causa raiz diretamente relacionada ao problema do evento de processamento, qualquer outro problema interno ou externo vinculado ao sistema de notificação pode fazer com que o fluxo de pedidos seja bloqueado no status "pagamento pendente". + +A fila de mensagens fornece um protocolo de comunicação assíncrono, no qual os eventos são colocados em uma fila para serem consumidos em um momento predeterminado no futuro. Assim, já mapeamos alguns cenários em que há inconsistência nesse fluxo para categorizá-los e resolvê-los um a um. + + +- Perda de evento/não gerado; +- Evento preso e não processado; +- Erros de processamento que podem causar inconsistências no banco de dados. + +Este KI refere-se explicitamente aos cenários mencionados acima e não tem a intenção de esgotar todas as possibilidades de problemas de processamento de eventos que possam ocorrer. Novas causas-raiz ou problemas relacionados, como respostas ruins do provedor (o que acontece regularmente), podem levar a situações em que o pedido fica preso. Cada caso precisa ser investigado individualmente para determinar a causa raiz do problema. + ## Simulação -
-

Este conteúdo só está disponível em Inglês.

-
+ + +Não há como simular esse comportamento. + + ## Workaround -
-

Este conteúdo só está disponível em Inglês.

-
+ +Entre em contato com nossa equipe de suporte para reprocessar manualmente o evento. + + + + diff --git a/docs/known-issues/pt/ew-ui-does-not-suggest-the-correct-item-to-be-returned-once-the-order-has-a-change.md b/docs/known-issues/pt/ew-ui-does-not-suggest-the-correct-item-to-be-returned-once-the-order-has-a-change.md index 5b6657278..ed04a7eeb 100644 --- a/docs/known-issues/pt/ew-ui-does-not-suggest-the-correct-item-to-be-returned-once-the-order-has-a-change.md +++ b/docs/known-issues/pt/ew-ui-does-not-suggest-the-correct-item-to-be-returned-once-the-order-has-a-change.md @@ -1,10 +1,10 @@ --- -title: 'ew UI não sugere o item correto a ser devolvido quando o pedido tem uma mudança' +title: 'New UI não sugere o item correto a ser devolvido quando o pedido tem uma mudança' id: 7hjZaUZ1GNiGjMnSKe0pZu status: PUBLISHED createdAt: 2023-01-18T17:05:53.889Z -updatedAt: 2023-01-18T17:05:54.590Z -publishedAt: 2023-01-18T17:05:54.590Z +updatedAt: 2024-05-28T18:33:17.977Z +publishedAt: 2024-05-28T18:33:17.977Z firstPublishedAt: 2023-01-18T17:05:54.590Z contentType: knownIssue productTeam: Order Management diff --git a/docs/known-issues/pt/exclude-products-from-collection-not-working.md b/docs/known-issues/pt/exclude-products-from-collection-not-working.md new file mode 100644 index 000000000..cae662afa --- /dev/null +++ b/docs/known-issues/pt/exclude-products-from-collection-not-working.md @@ -0,0 +1,46 @@ +--- +title: 'Excluir produtos da coleção que não estão funcionando.' +id: 102Z3QRDo07OM6IPJCDlsY +status: PUBLISHED +createdAt: 2023-10-20T16:30:13.646Z +updatedAt: 2023-10-20T16:30:14.840Z +publishedAt: 2023-10-20T16:30:14.840Z +firstPublishedAt: 2023-10-20T16:30:14.840Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: excluir-produtos-da-colecao-que-nao-estao-funcionando +locale: pt +kiStatus: Backlog +internalReference: 923016 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +A conta pode criar coleções usando a versão antiga e adicionar coleções e marcas inteiras. + +No entanto, ao tentar excluir alguns produtos dessas coleções ou marcas usando a subcoleção "exclusao", nada acontece. Apesar de não aparecerem mensagens de erro, os skus continuam na coleção. + +## Simulação + + + +1. Crie uma coleção e adicione uma categoria no subgrupo de coleção "Inclusão". +2. Crie um subgrupo de coleção "exclusão" com pelo menos um produto (todos os skus) na parte de adição de skus. +3. Verifique se o sku continua na coleção + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/pt/expired-temporary-redirects-not-pointing-back-to-old-route.md b/docs/known-issues/pt/expired-temporary-redirects-not-pointing-back-to-old-route.md new file mode 100644 index 000000000..e88d13f99 --- /dev/null +++ b/docs/known-issues/pt/expired-temporary-redirects-not-pointing-back-to-old-route.md @@ -0,0 +1,36 @@ +--- +title: 'Redirecionamentos temporários expirados não apontam de volta para a rota antiga' +id: 1kI87EueEtHIyfZ4KmUJSF +status: PUBLISHED +createdAt: 2023-09-12T14:41:09.843Z +updatedAt: 2023-09-12T14:41:11.758Z +publishedAt: 2023-09-12T14:41:11.758Z +firstPublishedAt: 2023-09-12T14:41:11.758Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: redirecionamentos-temporarios-expirados-nao-apontam-de-volta-para-a-rota-antiga +locale: pt +kiStatus: Backlog +internalReference: 898062 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + + +Quando uma rota de redirecionamento é criada, a rota interna é removida, mas, quando o redirecionamento expira, a rota não volta + +## Simulação + + + +## Workaround + + + diff --git a/docs/known-issues/pt/explained-search-interface-overlapping-long-texts-between-different-areas-or-products.md b/docs/known-issues/pt/explained-search-interface-overlapping-long-texts-between-different-areas-or-products.md new file mode 100644 index 000000000..8bd74dba9 --- /dev/null +++ b/docs/known-issues/pt/explained-search-interface-overlapping-long-texts-between-different-areas-or-products.md @@ -0,0 +1,42 @@ +--- +title: 'Interface de pesquisa explicada com sobreposição de textos longos entre diferentes áreas ou produtos' +id: 5BMYpoif30DAOjPOVHMDfS +status: PUBLISHED +createdAt: 2023-09-21T00:25:00.402Z +updatedAt: 2023-09-21T00:25:00.874Z +publishedAt: 2023-09-21T00:25:00.874Z +firstPublishedAt: 2023-09-21T00:25:00.874Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: interface-de-pesquisa-explicada-com-sobreposicao-de-textos-longos-entre-diferentes-areas-ou-produtos +locale: pt +kiStatus: Backlog +internalReference: 904482 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +A página de administração da pesquisa explicada tem problemas com as regras de comercialização e as áreas de campos pesquisáveis quando uma pesquisa ou um produto tem muitas informações, sobrepondo textos entre diferentes seções/produtos. + +## Simulação + + +Registre um bom número de palavras em um campo que possa ser pesquisado. + + + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/pt/export-lots-of-productsskus-takes-long-time-and-sometimes-the-request-can-not-completed.md b/docs/known-issues/pt/export-lots-of-productsskus-takes-long-time-and-sometimes-the-request-can-not-completed.md new file mode 100644 index 000000000..2f8a0a547 --- /dev/null +++ b/docs/known-issues/pt/export-lots-of-productsskus-takes-long-time-and-sometimes-the-request-can-not-completed.md @@ -0,0 +1,38 @@ +--- +title: 'A exportação de muitos produtos/SKUs leva muito tempo e, às vezes, a solicitação não pode ser concluída' +id: 4MBgn0t3jm698ZkkcF1o5G +status: PUBLISHED +createdAt: 2022-01-21T14:33:34.881Z +updatedAt: 2024-02-16T20:25:42.392Z +publishedAt: 2024-02-16T20:25:42.392Z +firstPublishedAt: 2024-01-23T15:58:51.944Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: a-exportacao-de-muitos-produtosskus-leva-muito-tempo-e-as-vezes-a-solicitacao-nao-pode-ser-concluida +locale: pt +kiStatus: No Fix +internalReference: 284386 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +A exportação de muitos produtos/SKUs leva muito tempo e, às vezes, a solicitação não pode ser concluída. Esse problema também afeta outras exportações de catálogos. + +## Simulação + + +Tente exportar mais de 100 mil produtos. + + +## Workaround + + +Use o filtro para filtrar os produtos em grupos de menos de 10.000 produtos. + diff --git a/docs/known-issues/pt/export-redirects-not-working-as-intended.md b/docs/known-issues/pt/export-redirects-not-working-as-intended.md index 86577ac04..8b37d6145 100644 --- a/docs/known-issues/pt/export-redirects-not-working-as-intended.md +++ b/docs/known-issues/pt/export-redirects-not-working-as-intended.md @@ -1,16 +1,16 @@ --- -title: 'Export Redireciona não funciona como pretendido' +title: 'Os redirecionamentos de exportação não estão funcionando como esperado' id: 5WoiJDQCSMDCwCn1auNwC4 status: PUBLISHED createdAt: 2022-04-05T12:53:18.824Z -updatedAt: 2022-11-25T21:54:34.008Z -publishedAt: 2022-11-25T21:54:34.008Z +updatedAt: 2024-01-29T18:40:08.833Z +publishedAt: 2024-01-29T18:40:08.833Z firstPublishedAt: 2022-04-05T12:53:19.875Z contentType: knownIssue -productTeam: CMS +productTeam: Store Framework author: 2mXZkbi0oi061KicTExNjo -tag: CMS -slug: export-redireciona-nao-funciona-como-pretendido +tag: Store Framework +slug: os-redirecionamentos-de-exportacao-nao-estao-funcionando-como-esperado locale: pt kiStatus: Backlog internalReference: 537962 @@ -24,15 +24,25 @@ internalReference: 537962 -Quando você tenta exportar o redirecionamento, seja através do terminal ou através da página no CMS ele traz tamanhos diferentes de arquivo, com possíveis resultados diferentes dentro, este não é o comportamento esperado, uma vez que não há mudanças feitas nos redirecionamentos que poderiam explicar as diferenças. - +Quando você tenta exportar o redirecionamento, seja por meio do terminal ou da página no CMS, ele traz arquivos de tamanhos diferentes, com possíveis resultados diferentes dentro dele. Esse não é o comportamento esperado, pois não há alterações feitas nos redirecionamentos que possam explicar as diferenças. ## Simulação +(Terminal) Siga as etapas na documentação: https://developers.vtex.com/vtex-developer-docs/docs/vtex-io-documentation-managing-url-redirects + +Verifique os arquivos retornados e você poderá ver, em alguns casos, a diferença entre os dois arquivos extraídos. + +(IU do administrador) Vá para admin > CMS > Redirecionamentos, altere entre as páginas na paginação e clique em exportar para ver as diferenças nos arquivos que são retornados + ## Workaround +N/A + + + + diff --git a/docs/known-issues/pt/export-the-csv-in-the-sales-performance-module.md b/docs/known-issues/pt/export-the-csv-in-the-sales-performance-module.md index 04a3d7a85..f91050152 100644 --- a/docs/known-issues/pt/export-the-csv-in-the-sales-performance-module.md +++ b/docs/known-issues/pt/export-the-csv-in-the-sales-performance-module.md @@ -3,13 +3,13 @@ title: 'Exportar o CSV no módulo de desempenho de vendas' id: 7qnlFfnImq7N6Nrz0xIT8L status: PUBLISHED createdAt: 2023-05-11T13:42:36.411Z -updatedAt: 2023-05-11T13:42:37.027Z -publishedAt: 2023-05-11T13:42:37.027Z +updatedAt: 2023-09-13T20:08:40.788Z +publishedAt: 2023-09-13T20:08:40.788Z firstPublishedAt: 2023-05-11T13:42:37.027Z contentType: knownIssue -productTeam: Admin +productTeam: Analytics author: 2mXZkbi0oi061KicTExNjo -tag: Admin +tag: Analytics slug: exportar-o-csv-no-modulo-de-desempenho-de-vendas locale: pt kiStatus: Backlog diff --git a/docs/known-issues/pt/exporting-sku-images-for-accounts-starting-with-ht-or-p-get-this-character-cut-in-the-image-url-rows.md b/docs/known-issues/pt/exporting-sku-images-for-accounts-starting-with-ht-or-p-get-this-character-cut-in-the-image-url-rows.md new file mode 100644 index 000000000..5d90b229a --- /dev/null +++ b/docs/known-issues/pt/exporting-sku-images-for-accounts-starting-with-ht-or-p-get-this-character-cut-in-the-image-url-rows.md @@ -0,0 +1,46 @@ +--- +title: 'A exportação de imagens de SKU para contas que começam com "h", "t" ou "p" recebe esse corte de caracteres nas linhas de "URL da imagem".' +id: 1IZdnE8IGwkBlbcFhjLrzn +status: PUBLISHED +createdAt: 2023-10-13T15:20:49.703Z +updatedAt: 2023-10-13T15:20:50.483Z +publishedAt: 2023-10-13T15:20:50.483Z +firstPublishedAt: 2023-10-13T15:20:50.483Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: a-exportacao-de-imagens-de-sku-para-contas-que-comecam-com-h-t-ou-p-recebe-esse-corte-de-caracteres-nas-linhas-de-url-da-imagem +locale: pt +kiStatus: Backlog +internalReference: 919199 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +O relatório de imagem SKU, /admin/Site/ProdutoImagemExportacao.aspx, para nomes de contas que começam com "h", "t" ou "p", como "testaccount", mostrará um caractere ausente na planilha de exportação para a linha imageURL. + +## Simulação + + +1 - Para uma conta que começa com os caracteres iniciais mencionados, vá para /admin/Site/ProdutoImagemExportacao.aspx e exporte uma planilha para qualquer sku que tenha pelo menos uma imagem. +2 - abra a planilha exportada e verifique a coluna "UrlImagem": ela estará sem o caractere inicial + +Por exemplo, se a conta tiver o nome "testaccount": + + ![](https://vtexhelp.zendesk.com/attachments/token/3VxPtxFSDjU1obEtgqkS16BXM/?name=image.png + +## Workaround + + +Crie uma subconta que comece com outro caractere (por exemplo, "mytestaccount") e acesse a interface do usuário de exportação usando essa subconta. A exportação mostrará toda a cadeia de caracteres de URL sem nenhum corte incorreto. + + + + + diff --git a/docs/known-issues/pt/facebook-today-facebook-looks-at-sellingprice-and-listprice-to-update-the-price-in-the-facebook-catalog.md b/docs/known-issues/pt/facebook-today-facebook-looks-at-sellingprice-and-listprice-to-update-the-price-in-the-facebook-catalog.md new file mode 100644 index 000000000..a4b376efc --- /dev/null +++ b/docs/known-issues/pt/facebook-today-facebook-looks-at-sellingprice-and-listprice-to-update-the-price-in-the-facebook-catalog.md @@ -0,0 +1,47 @@ +--- +title: '[Facebook] Hoje, o Facebook analisa o sellingPrice e o listPrice para atualizar o preço no catálogo do Facebook' +id: 4CDh12JM3y9AqBnuGDHgnT +status: PUBLISHED +createdAt: 2024-04-03T12:41:15.144Z +updatedAt: 2024-04-03T12:41:16.005Z +publishedAt: 2024-04-03T12:41:16.005Z +firstPublishedAt: 2024-04-03T12:41:16.005Z +contentType: knownIssue +productTeam: Connections +author: 2mXZkbi0oi061KicTExNjo +tag: Connections +slug: facebook-hoje-o-facebook-analisa-o-sellingprice-e-o-listprice-para-atualizar-o-preco-no-catalogo-do-facebook +locale: pt +kiStatus: Backlog +internalReference: 924411 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Hoje, o Facebook analisa o sellingPrice e o listPrice para atualizar o preço no catálogo do Facebook. + +## Simulação + + +O vendedor está usando unitMultiplier = 0,5 + +O Checkout faz o seguinte cálculo quando o item tem uma unidade multiplicadora, portanto, sellingPrice = price * unitMultiplier = 3999 * 0,5 = 1999,5. O arredondamento do checkout ignorará o decimal e considerará 1999 + +Qual é o problema com esse cálculo? +Quando o vendedor usa 0,5, por exemplo, no Facebook, estamos atualizando-o como o preço de liquidação no Facebook. +2. Quando o vendedor usa um multiplicador maior que 1,39, ele se enquadra no preço promocional, embora seja maior que o listPrice + +## Workaround + + +o vendedor usa unitMultiplier = 10000 + + + + + diff --git a/docs/known-issues/pt/facets-from-the-segment-affecting-breadcrumbs-page-title-and-additional-filters.md b/docs/known-issues/pt/facets-from-the-segment-affecting-breadcrumbs-page-title-and-additional-filters.md new file mode 100644 index 000000000..20008b90f --- /dev/null +++ b/docs/known-issues/pt/facets-from-the-segment-affecting-breadcrumbs-page-title-and-additional-filters.md @@ -0,0 +1,46 @@ +--- +title: 'Facetas do Segmento que afetam os breadcrumbs, o título da página e os filtros adicionais' +id: 3lBgcsjxiZxoDvnPhbMXgo +status: PUBLISHED +createdAt: 2024-06-27T22:57:42.875Z +updatedAt: 2024-06-27T22:57:43.965Z +publishedAt: 2024-06-27T22:57:43.965Z +firstPublishedAt: 2024-06-27T22:57:43.965Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: facetas-do-segmento-que-afetam-os-breadcrumbs-o-titulo-da-pagina-e-os-filtros-adicionais +locale: pt +kiStatus: Backlog +internalReference: 1057254 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +A propriedade "facets" armazenada no Segmento/Sessão para um contexto de navegação funciona para limitar os resultados da pesquisa a filtros predefinidos. Por exemplo, ela é usada por "B2B Organizations" para restringir o que um usuário pode ver na loja. + +Essas facetas podem afetar o comportamento de títulos de página e breadcrumbs, gerando valores inesperados que não fazem parte dos filtros aplicados na página. Todos os filtros são considerados ao gerar esses valores, não apenas os filtros explícitos da página, que devem ignorar as facetas do Segment. + +Isso também pode afetar o URL da página à medida que você aplica filtros adicionais, que serão mesclados com as facetas do Segment. + +## Simulação + + + +- Associe um usuário a uma organização B2B que esteja limitada a algumas coleções de produtos (A); +- Crie uma página de destino que mostre uma coleção diferente (B); +- Os breadcrumbs e o título da página podem mostrar o nome da coleção A em vez da coleção B +- Selecione filtros de pesquisa adicionais na página de destino, como uma categoria ou marca; +- Observe que o URL (e também os breadcrumbs e o título da página) também mostrará a coleção A em vez de ficar limitado à coleção B + +## Workaround + + +N/A + diff --git a/docs/known-issues/pt/failure-on-the-cancellation-ppp-when-cancellationidnull.md b/docs/known-issues/pt/failure-on-the-cancellation-ppp-when-cancellationidnull.md index 683d8e8f1..0ae6bbf0d 100644 --- a/docs/known-issues/pt/failure-on-the-cancellation-ppp-when-cancellationidnull.md +++ b/docs/known-issues/pt/failure-on-the-cancellation-ppp-when-cancellationidnull.md @@ -3,8 +3,8 @@ title: 'Falha no cancelamento (PPP) quando o cancelamentoId=nulo' id: 4yNCRQ1xhA8lEp5AGRs5eu status: PUBLISHED createdAt: 2022-06-21T21:37:04.567Z -updatedAt: 2022-11-25T22:07:04.838Z -publishedAt: 2022-11-25T22:07:04.838Z +updatedAt: 2023-08-11T19:16:35.985Z +publishedAt: 2023-08-11T19:16:35.985Z firstPublishedAt: 2022-06-21T21:37:05.374Z contentType: knownIssue productTeam: Payments @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Payments slug: falha-no-cancelamento-ppp-quando-o-cancelamentoidnulo locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 333897 --- diff --git a/docs/known-issues/pt/failure-to-add-data-in-the-deliver-to-another-address-step-causes-the-go-to-payment-button-to-disappear.md b/docs/known-issues/pt/failure-to-add-data-in-the-deliver-to-another-address-step-causes-the-go-to-payment-button-to-disappear.md new file mode 100644 index 000000000..3ff43ed9a --- /dev/null +++ b/docs/known-issues/pt/failure-to-add-data-in-the-deliver-to-another-address-step-causes-the-go-to-payment-button-to-disappear.md @@ -0,0 +1,43 @@ +--- +title: 'A não adição de dados na etapa "entregar em outro endereço" faz com que o botão "ir para o pagamento" desapareça' +id: cdZO8gGXDB1JZSj42AnVh +status: PUBLISHED +createdAt: 2022-01-24T21:42:52.750Z +updatedAt: 2023-10-13T15:29:14.854Z +publishedAt: 2023-10-13T15:29:14.854Z +firstPublishedAt: 2023-10-13T15:29:14.854Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: a-nao-adicao-de-dados-na-etapa-entregar-em-outro-endereco-faz-com-que-o-botao-ir-para-o-pagamento-desapareca +locale: pt +kiStatus: Backlog +internalReference: 467419 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Durante a etapa de checkout, na etapa de preenchimento dos dados de envio, ao clicar na opção "Entregar em outro endereço", se nenhum endereço for adicionado e o comprador voltar à lista de endereços (usando o botão "voltar ao catálogo de endereços"), o botão "Ir para o pagamento" desaparecerá. + +## Simulação + + + +- Durante a etapa de Checkout, ao preencher os dados de envio, se houver uma lista de endereços, clique em "Deliver to another address" (Entregar em outro endereço); +- Não adicione nenhum endereço e retorne aos dados de envio clicando no botão "Back to address list" (Voltar à lista de endereços); +- O botão "Go to payment" desaparece + +## Workaround + + +Para que o botão seja exibido novamente, basta clicar em um dos endereços do catálogo de endereços. Entretanto, não há nenhuma solução alternativa para evitar esse comportamento. + + + + diff --git a/docs/known-issues/pt/faststore-cart-merges-assembly-line-items.md b/docs/known-issues/pt/faststore-cart-merges-assembly-line-items.md new file mode 100644 index 000000000..2ce99e68d --- /dev/null +++ b/docs/known-issues/pt/faststore-cart-merges-assembly-line-items.md @@ -0,0 +1,43 @@ +--- +title: 'O carrinho FastStore mescla itens da linha de montagem' +id: 4NBNaTZpr6PnRxPfrtGj77 +status: PUBLISHED +createdAt: 2024-06-14T17:25:47.764Z +updatedAt: 2024-06-14T17:25:48.655Z +publishedAt: 2024-06-14T17:25:48.655Z +firstPublishedAt: 2024-06-14T17:25:48.655Z +contentType: knownIssue +productTeam: FastStore +author: 2mXZkbi0oi061KicTExNjo +tag: FastStore +slug: o-carrinho-faststore-mescla-itens-da-linha-de-montagem +locale: pt +kiStatus: Backlog +internalReference: 1050068 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Se a mesma opção de montagem for adicionada a produtos diferentes, o FastStore os mesclará em um único item de linha. + +## Simulação + + +Tente adicionar dois ou mais produtos que tenham o mesmo item de montagem ao carrinho, os produtos serão adicionados na mesma linha + + + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/pt/faststore-facets-considering-not-removing-facets-set-to-ne-hidden.md b/docs/known-issues/pt/faststore-facets-considering-not-removing-facets-set-to-ne-hidden.md new file mode 100644 index 000000000..db64bd581 --- /dev/null +++ b/docs/known-issues/pt/faststore-facets-considering-not-removing-facets-set-to-ne-hidden.md @@ -0,0 +1,46 @@ +--- +title: 'Facetas do Faststore considerando não remover facetas definidas como ne hidden' +id: 4EElvOEvMzcu52fhNOVJGM +status: PUBLISHED +createdAt: 2024-05-08T18:35:17.015Z +updatedAt: 2024-05-08T18:36:15.922Z +publishedAt: 2024-05-08T18:36:15.922Z +firstPublishedAt: 2024-05-08T18:35:18.742Z +contentType: knownIssue +productTeam: FastStore +author: 2mXZkbi0oi061KicTExNjo +tag: FastStore +slug: facetas-do-faststore-considerando-nao-remover-facetas-definidas-como-ne-hidden +locale: pt +kiStatus: Backlog +internalReference: 1029837 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + + +O comportamento esperado na API de facetas do IS é não trazer facetas com true oculto, mas há algumas exceções para isso, por exemplo, quando a faceta é selecionada na consulta, a API traz a faceta nos resultados com a propriedade oculta como true, e não estamos considerando essa informação + +## Simulação + + + +Filtro para uma consulta com a faceta oculta, como, por exemplo: + +https://storeframework.vtex.app/new-collection?productclusternames=new-collection&fuzzy=0&operator=and&facets=productclusternames%2Cfuzzy%2Coperator&sort=score_desc&page=0 + +Nesse caso, productClusterNames é definido como oculto, mas, como está sendo filtrado, é exibido no navegador de filtro + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/pt/faststore-search-api-considering-fuzzy-as-auto-as-default.md b/docs/known-issues/pt/faststore-search-api-considering-fuzzy-as-auto-as-default.md new file mode 100644 index 000000000..bdb37adf1 --- /dev/null +++ b/docs/known-issues/pt/faststore-search-api-considering-fuzzy-as-auto-as-default.md @@ -0,0 +1,35 @@ +--- +title: 'A API de pesquisa da Faststore considera o fuzzy como automático por padrão' +id: 2zedXBMhlD8pu4gZMXsrSp +status: PUBLISHED +createdAt: 2023-08-28T23:35:04.009Z +updatedAt: 2024-03-27T14:10:53.090Z +publishedAt: 2024-03-27T14:10:53.090Z +firstPublishedAt: 2023-08-28T23:35:04.608Z +contentType: knownIssue +productTeam: FastStore +author: 2mXZkbi0oi061KicTExNjo +tag: FastStore +slug: a-api-de-pesquisa-da-faststore-considera-o-fuzzy-como-automatico-por-padrao +locale: pt +kiStatus: Fixed +internalReference: 889321 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +No pacote @fatstore/api, para o resolvedor da Pesquisa Inteligente, estamos considerando o fuzzy como automático por padrão quando deveria ser 0. Isso está fazendo com que o comportamento do fuzzy seja aplicado, causando uma "falsa correspondência incorreta" nos resultados da pesquisa quando realmente temos uma correspondência exata com o termo pesquisado, mas exibimos mais resultados independentemente disso + +## Simulação + + + +## Workaround + + + diff --git a/docs/known-issues/pt/faststore-v1-dont-return-seo-information-on-graphql-query.md b/docs/known-issues/pt/faststore-v1-dont-return-seo-information-on-graphql-query.md new file mode 100644 index 000000000..0b26e221b --- /dev/null +++ b/docs/known-issues/pt/faststore-v1-dont-return-seo-information-on-graphql-query.md @@ -0,0 +1,44 @@ +--- +title: 'O Faststore V1 não retorna informações de SEO na consulta Graphql' +id: 4nZnX8sj9J90xtkNpYIgZ4 +status: PUBLISHED +createdAt: 2023-11-01T17:08:35.090Z +updatedAt: 2023-11-01T17:13:13.061Z +publishedAt: 2023-11-01T17:13:13.061Z +firstPublishedAt: 2023-11-01T17:08:35.767Z +contentType: knownIssue +productTeam: FastStore +author: 2mXZkbi0oi061KicTExNjo +tag: FastStore +slug: o-faststore-v1-nao-retorna-informacoes-de-seo-na-consulta-graphql +locale: pt +kiStatus: No Fix +internalReference: 929029 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Ao acessar o playground do Graphql para executar consultas no Faststore V1, temos uma consulta de produto. A documentação afirma que o campo SEO dessa consulta deve retornar as informações de SEO, mas isso não está acontecendo. + +## Simulação + + + +- acesse sua loja usando o playground do Graphql +- executar a consulta do produto com os campos SEO +- compare com as informações de SEO do produto no catálog + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/pt/fetchmore-keeping-the-nextpage-status-and-crashing-the-pagination.md b/docs/known-issues/pt/fetchmore-keeping-the-nextpage-status-and-crashing-the-pagination.md index 56392362c..11199f241 100644 --- a/docs/known-issues/pt/fetchmore-keeping-the-nextpage-status-and-crashing-the-pagination.md +++ b/docs/known-issues/pt/fetchmore-keeping-the-nextpage-status-and-crashing-the-pagination.md @@ -3,8 +3,8 @@ title: 'Buscar Mais mantendo o status da próxima página e bloqueando a pagina id: 3hyeUjVRNKE8A2UYIQiw2x status: PUBLISHED createdAt: 2022-04-11T20:53:26.480Z -updatedAt: 2022-11-25T21:58:27.486Z -publishedAt: 2022-11-25T21:58:27.486Z +updatedAt: 2024-07-01T18:48:17.176Z +publishedAt: 2024-07-01T18:48:17.176Z firstPublishedAt: 2022-04-11T20:53:26.870Z contentType: knownIssue productTeam: Intelligent Search @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Intelligent Search slug: buscar-mais-mantendo-o-status-da-proxima-pagina-e-bloqueando-a-paginacao locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 560014 --- diff --git a/docs/known-issues/pt/field-currency-decimal-places-in-trade-policy-not-reflecting-on-pdpplp.md b/docs/known-issues/pt/field-currency-decimal-places-in-trade-policy-not-reflecting-on-pdpplp.md index 9cf6d04f5..e6ac52333 100644 --- a/docs/known-issues/pt/field-currency-decimal-places-in-trade-policy-not-reflecting-on-pdpplp.md +++ b/docs/known-issues/pt/field-currency-decimal-places-in-trade-policy-not-reflecting-on-pdpplp.md @@ -3,8 +3,8 @@ title: 'Casas decimais do campo Moeda na Política Comercial não refletem no PD id: 1QxxwRvFDUVnGHh5icIPpo status: PUBLISHED createdAt: 2022-11-09T17:40:35.832Z -updatedAt: 2022-11-25T21:41:45.862Z -publishedAt: 2022-11-25T21:41:45.862Z +updatedAt: 2024-02-16T20:24:30.832Z +publishedAt: 2024-02-16T20:24:30.832Z firstPublishedAt: 2022-11-09T17:40:36.610Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: casas-decimais-do-campo-moeda-na-politica-comercial-nao-refletem-no-pdpplp locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 695044 --- diff --git a/docs/known-issues/pt/field-exchanges-and-returns-is-not-updating-on-seller-management-ui-after-save.md b/docs/known-issues/pt/field-exchanges-and-returns-is-not-updating-on-seller-management-ui-after-save.md index cd4d2c93b..553da380d 100644 --- a/docs/known-issues/pt/field-exchanges-and-returns-is-not-updating-on-seller-management-ui-after-save.md +++ b/docs/known-issues/pt/field-exchanges-and-returns-is-not-updating-on-seller-management-ui-after-save.md @@ -1,18 +1,18 @@ --- -title: 'O campo "Trocas e devoluções" não está atualizando a interface de gestão do vendedor após salvar' +title: 'O campo "Exchanges and returns" (Trocas e devoluções) não está sendo atualizado na IU de gerenciamento do vendedor após o salvamento' id: 1z8LrsbGk5B2ejZ1PV9vaB status: PUBLISHED createdAt: 2022-11-01T17:47:30.359Z -updatedAt: 2022-11-25T22:00:22.743Z -publishedAt: 2022-11-25T22:00:22.743Z +updatedAt: 2023-10-30T19:28:26.143Z +publishedAt: 2023-10-30T19:28:26.143Z firstPublishedAt: 2022-11-01T17:47:31.132Z contentType: knownIssue productTeam: Marketplace author: 2mXZkbi0oi061KicTExNjo tag: Marketplace -slug: o-campo-trocas-e-devolucoes-nao-esta-atualizando-a-interface-de-gestao-do-vendedor-apos-salvar +slug: o-campo-exchanges-and-returns-trocas-e-devolucoes-nao-esta-sendo-atualizado-na-iu-de-gerenciamento-do-vendedor-apos-o-salvamento locale: pt -kiStatus: Backlog +kiStatus: Fixed internalReference: 689886 --- @@ -23,32 +23,17 @@ internalReference: 689886
+Depois de salvar o campo "Trocas e devoluções" na interface do usuário, as informações são atualizadas pela primeira vez, mas se tentarmos sair da área de gerenciamento ou atualizar a página, as informações serão perdidas. -Após salvar o campo "Trocas e devoluções" na IU, a informação é primeiramente atualizada, mas se tentarmos deixar a área de gerenciamento ou atualizar a página, a informação é perdida. - - - -As informações mostradas na IU são as mesmas do campo "Política de embarque". - - - -Entretanto, isto parece estar acontecendo somente na IU, via API as informações estão corretas. - - +As informações exibidas na interface do usuário são as mesmas do campo "Política de envio". +No entanto, isso parece estar acontecendo somente na interface do usuário; via API, as informações estão corretas. ## Simulação -1. Entre com um vendedor na área de gerenciamento de vendas; -2. Alterar as informações no campo "Trocas e devoluções" e salvar; -3. Digite novamente o mesmo vendedor e verifique se as informações não estão corretas. - - - ## Workaround -Não há necessidade de trabalhar em conjunto, as informações estão corretas no backend do sistema. diff --git a/docs/known-issues/pt/fields-in-the-orderform-configuration-are-updated-to-null-when-there-is-any-change-in-order-management-settings.md b/docs/known-issues/pt/fields-in-the-orderform-configuration-are-updated-to-null-when-there-is-any-change-in-order-management-settings.md index 3e50ae715..ae7b2d25a 100644 --- a/docs/known-issues/pt/fields-in-the-orderform-configuration-are-updated-to-null-when-there-is-any-change-in-order-management-settings.md +++ b/docs/known-issues/pt/fields-in-the-orderform-configuration-are-updated-to-null-when-there-is-any-change-in-order-management-settings.md @@ -1,18 +1,18 @@ --- -title: 'Os campos na configuração do OrderForm são atualizados para zero quando há qualquer mudança nas configurações de gerenciamento de pedidos' +title: 'Os campos na configuração do orderForm são atualizados para nulos quando há alguma alteração nas configurações do Order Management.' id: jKGnwUGdfmCXtKjGPe6hj status: PUBLISHED createdAt: 2023-02-06T21:00:09.224Z -updatedAt: 2023-04-03T14:22:00.794Z -publishedAt: 2023-04-03T14:22:00.794Z +updatedAt: 2024-05-09T12:44:51.823Z +publishedAt: 2024-05-09T12:44:51.823Z firstPublishedAt: 2023-02-06T21:00:09.753Z contentType: knownIssue -productTeam: Checkout +productTeam: Order Management author: 2mXZkbi0oi061KicTExNjo -tag: Checkout -slug: os-campos-na-configuracao-do-orderform-sao-atualizados-para-zero-quando-ha-qualquer-mudanca-nas-configuracoes-de-gerenciamento-de-pedidos +tag: Order Management +slug: os-campos-na-configuracao-do-orderform-sao-atualizados-para-nulos-quando-ha-alguma-alteracao-nas-configuracoes-do-order-management locale: pt -kiStatus: Backlog +kiStatus: Fixed internalReference: 748404 --- @@ -23,26 +23,20 @@ internalReference: 748404 -Ao atualizar qualquer informação nas Configurações de Gerenciamento de Pedidos (na administração), os campos "Sistema de PagamentoPagarPrimeiro Pedido" e "Sistema de PagamentoPagarPagarPadrãoAplicarNo Formulário de Pedido/Usuário" são configurados como "nulo" na Configuração do Formulário de Pedido - - -## +Ao atualizar qualquer informação nas configurações de gerenciamento de pedidos (no administrador), os campos `paymentSystemToCheckFirstInstallment` e `defaultPaymentSystemToApplyOnUserOrderForm` são definidos como `null` na configuração do formulário de pedido ## Simulação -- Configurar os campos `paymentSystemToCheckFirstInstallment' e `defaultPaymentSystemToApplyOnUserOrderOrderForm' na ordemForm de configuração via API +- Configure os campos `paymentSystemToCheckFirstInstallment` e `defaultPaymentSystemToApplyOnUserOrderForm` na configuração do orderForm via API - Alterar qualquer coisa nas configurações de gerenciamento de pedidos (admin) -- Quando você fizer o pedidoFormar configuração, você verá esses campos como 'nulos'. - - -## +- Ao obter a configuração do orderForm, você verá esses campos como "nulos" ## Workaround -Salvar a configuração do OrderForm com os valores corretos para os campos `paymentSystemToCheckFirstInstallment' e `defaultPaymentSystemToApplyOnUserOrderOrderForm' após a mudança nas configurações de gerenciamento de pedidos +Salve a configuração do orderForm com os valores corretos para os campos `paymentSystemToCheckFirstInstallment` e `defaultPaymentSystemToApplyOnUserOrderForm` após a alteração nas configurações do Order Management diff --git a/docs/known-issues/pt/fields-not-marked-as-mandatory-in-master-data-lead-to-checkout-error.md b/docs/known-issues/pt/fields-not-marked-as-mandatory-in-master-data-lead-to-checkout-error.md index 249253ace..c4067fbdb 100644 --- a/docs/known-issues/pt/fields-not-marked-as-mandatory-in-master-data-lead-to-checkout-error.md +++ b/docs/known-issues/pt/fields-not-marked-as-mandatory-in-master-data-lead-to-checkout-error.md @@ -22,7 +22,7 @@ Ao obter os endereços que um cliente pode ter, o checkout não está validando Mensagem: Não são permitidos múltiplos países nos endereços Vale lembrar que, na entidade de dados "endereços" (AD), dentro do Master Data, esses campos são abertos, ou seja, podem ser colocados como não obrigatórios, e podem estar vazios. Então, nos momentos em que esta informação é alimentada por meio de integrações (usando nossas APIs), a porta se abre para ter registros que não possuem, por exemplo, os dados de "País", terminando no erro mencionado acima. -![image1](https://images.ctfassets.net/alneenqid6w5/3eMExnt2FHAFOsBEt4nldh/80f92f5e5f02611d394cf3e1037a6865/image1.png) +![image1](//images.ctfassets.net/alneenqid6w5/3eMExnt2FHAFOsBEt4nldh/80f92f5e5f02611d394cf3e1037a6865/image1.png) __Comportamento esperado__ @@ -35,10 +35,10 @@ O checkout recebe as informações dos endereços que estão associados ao dito As opções são mostradas e, apesar de não ter os dados do país dentro do JSON (country) do OrderForm (selectedAddresses.[0].country), na interface do usuário, os endereços mostram o país. Isto significa que o cliente ou o gerente da loja não pode perceber facilmente que algumas informações críticas são necessárias para continuar a compra. __JSON__ -![image2](https://images.ctfassets.net/alneenqid6w5/4uAXxjyD8rI8hdA0fq5T5B/d45c179e4038ca6be57883d307228cf6/image2.png) +![image2](//images.ctfassets.net/alneenqid6w5/4uAXxjyD8rI8hdA0fq5T5B/d45c179e4038ca6be57883d307228cf6/image2.png) __Checkout UI__ -![image3](https://images.ctfassets.net/alneenqid6w5/5Q1zZJRzUxPIziPp0Giqy3/79d822c3e9d6042e7399c6fa53958d47/image3.png) +![image3](//images.ctfassets.net/alneenqid6w5/5Q1zZJRzUxPIziPp0Giqy3/79d822c3e9d6042e7399c6fa53958d47/image3.png) ## Simulação diff --git a/docs/known-issues/pt/file-manager-upload-with-two-one-more-existent-files-does-not-update-all-the-files-only-the-first.md b/docs/known-issues/pt/file-manager-upload-with-two-one-more-existent-files-does-not-update-all-the-files-only-the-first.md index 9f5a125d0..e041a2532 100644 --- a/docs/known-issues/pt/file-manager-upload-with-two-one-more-existent-files-does-not-update-all-the-files-only-the-first.md +++ b/docs/known-issues/pt/file-manager-upload-with-two-one-more-existent-files-does-not-update-all-the-files-only-the-first.md @@ -1,18 +1,18 @@ --- -title: 'O File Manager upload com mais dois arquivos existentes não atualiza todos os arquivos, apenas o primeiro' +title: 'O upload do File Manager com dois ou mais arquivos existentes não atualiza todos os arquivos, apenas o primeiro' id: 2LHdzsFFe83E1Tf0Z4j66y status: PUBLISHED createdAt: 2022-03-17T00:20:51.454Z -updatedAt: 2022-11-25T22:10:54.509Z -publishedAt: 2022-11-25T22:10:54.509Z +updatedAt: 2024-02-16T20:23:18.080Z +publishedAt: 2024-02-16T20:23:18.080Z firstPublishedAt: 2022-03-17T00:20:52.317Z contentType: knownIssue productTeam: Portal author: 2mXZkbi0oi061KicTExNjo tag: Portal -slug: o-file-manager-upload-com-mais-dois-arquivos-existentes-nao-atualiza-todos-os-arquivos-apenas-o-primeiro +slug: o-upload-do-file-manager-com-dois-ou-mais-arquivos-existentes-nao-atualiza-todos-os-arquivos-apenas-o-primeiro locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 418253 --- @@ -23,25 +23,21 @@ internalReference: 418253 -O File Manager upload com mais dois arquivos existentes não atualiza todos os arquivos, apenas o primeiro - - +O upload do gerenciador de arquivos com dois ou mais arquivos existentes não atualiza todos os arquivos, apenas o primeiro ## Simulação -- Ir para /admin/a, gerenciador de arquivos, e adicionar 2 ou mais arquivos para carregar; -- Agora faça o upload de outros dois arquivos com o mesmo nome: -- Receberemos um aviso informando que o arquivo existe, perguntando-nos se queremos substituí-lo. - -Este aviso nos fala apenas de um arquivo, o segundo não está sendo validado. - -- Ambos os arquivos são carregados, mas apenas um irá substituir o mais antigo. +- Vá para /admin/a, gerenciador de arquivos e adicione dois ou mais arquivos para upload; +- Agora carregue dois outros arquivos com o mesmo nome: +- Receberemos um aviso informando que o arquivo existe e perguntando se queremos substituí-lo. +Esse aviso está nos informando apenas sobre um arquivo, o segundo não está sendo validado. +- Ambos os arquivos são carregados, mas apenas um substituirá o mais antigo ## Workaround -Atualizar um arquivo por vez. +Atualize um arquivo por vez. diff --git a/docs/known-issues/pt/filter-by-skuname-on-sales-performance-is-not-accepting-uppercase.md b/docs/known-issues/pt/filter-by-skuname-on-sales-performance-is-not-accepting-uppercase.md index 63115d263..09bec7dc8 100644 --- a/docs/known-issues/pt/filter-by-skuname-on-sales-performance-is-not-accepting-uppercase.md +++ b/docs/known-issues/pt/filter-by-skuname-on-sales-performance-is-not-accepting-uppercase.md @@ -3,8 +3,8 @@ title: ' Filtrar por SkuName no desempenho de vendas não está aceitando maiús id: 3FCDeEn8xmEvOXKgBxqyL5 status: PUBLISHED createdAt: 2022-08-16T18:06:02.919Z -updatedAt: 2022-11-30T19:08:14.148Z -publishedAt: 2022-11-30T19:08:14.148Z +updatedAt: 2024-02-16T20:24:21.760Z +publishedAt: 2024-02-16T20:24:21.760Z firstPublishedAt: 2022-08-16T18:06:03.474Z contentType: knownIssue productTeam: Analytics @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Analytics slug: filtrar-por-skuname-no-desempenho-de-vendas-nao-esta-aceitando-maiusculas locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 639219 --- diff --git a/docs/known-issues/pt/filter-productclusterids-is-overwritten-by-productclusternames-while-applying-additional-filters.md b/docs/known-issues/pt/filter-productclusterids-is-overwritten-by-productclusternames-while-applying-additional-filters.md new file mode 100644 index 000000000..ee65018f7 --- /dev/null +++ b/docs/known-issues/pt/filter-productclusterids-is-overwritten-by-productclusternames-while-applying-additional-filters.md @@ -0,0 +1,44 @@ +--- +title: 'O filtro "productClusterIds" é substituído por "productClusterNames" ao aplicar filtros adicionais' +id: 3d4BIZQBZgeK3eKwT8B1PZ +status: PUBLISHED +createdAt: 2023-09-13T22:42:57.138Z +updatedAt: 2023-09-21T18:04:57.946Z +publishedAt: 2023-09-21T18:04:57.946Z +firstPublishedAt: 2023-09-13T22:42:57.682Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: o-filtro-productclusterids-e-substituido-por-productclusternames-ao-aplicar-filtros-adicionais +locale: pt +kiStatus: Backlog +internalReference: 899508 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Quando uma pesquisa é iniciada com o filtro "productClusterIds", a aplicação de qualquer filtro adicional o converterá em "productClusterNames", perdendo a característica de apresentar os itens com a classificação definida manualmente na coleção de produtos. + +## Simulação + + +O cenário pode ser visto em qualquer página, como `"store.com/111?map=productClusterIds"`, e aplicando qualquer filtro adicional, como uma categoria, especificação etc. + +O usuário será direcionado para `"store.com/clothing/special-sale?initialMap=productClusterIds&initialQuery=111&map=category,productclusternames"`. + + + +## Workaround + + +Não há nenhuma solução alternativa para o problema específico se você precisar da classificação especial, mas certifique-se de usar "productClusterIds" somente nos cenários necessários. Caso contrário, use o filtro como "productClusterNames". + + + + diff --git a/docs/known-issues/pt/filters-by-sku-specifications-not-considering-regionalized-availability.md b/docs/known-issues/pt/filters-by-sku-specifications-not-considering-regionalized-availability.md new file mode 100644 index 000000000..8ac3cb41d --- /dev/null +++ b/docs/known-issues/pt/filters-by-sku-specifications-not-considering-regionalized-availability.md @@ -0,0 +1,47 @@ +--- +title: 'Filtra por especificações de SKU sem considerar a disponibilidade regionalizada' +id: 3CeTfHaNBfhrC5qIi3nTLh +status: PUBLISHED +createdAt: 2024-06-05T20:52:53.211Z +updatedAt: 2024-06-05T20:52:54.055Z +publishedAt: 2024-06-05T20:52:54.055Z +firstPublishedAt: 2024-06-05T20:52:54.055Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: filtra-por-especificacoes-de-sku-sem-considerar-a-disponibilidade-regionalizada +locale: pt +kiStatus: Backlog +internalReference: 1045111 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +A filtragem da pesquisa por uma especificação de SKU também aplicará um filtro por disponibilidade de SKU, removendo os produtos em que a variação selecionada estiver em falta, mas isso não se aplica a lojas regionalizadas. + +As navegações regionalizadas podem retornar produtos em que a variação filtrada não está disponível porque a disponibilidade indexada para uma especificação de SKU é baseada em todos os vendedores regulares e de marca branca. + +## Simulação + + +Considerando uma loja com dois vendedores e a seguinte matriz de disponibilidade para um produto específico: + +- tamanho: pequeno; vendedor A: disponível; vendedor B: indisponível +- tamanho: grande; vendedor A: indisponível; vendedor B: indisponível + +Em uma navegação com "regionId: seller B", a filtragem por "size: small" retornará o produto (como se ele estivesse disponível) e "size: large" ocultará o produto (porque ele não está disponível em todos os lugares) + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/pt/filters-hidden-from-the-store-are-also-hidden-from-intelligent-search-admin-pages.md b/docs/known-issues/pt/filters-hidden-from-the-store-are-also-hidden-from-intelligent-search-admin-pages.md new file mode 100644 index 000000000..5968e086d --- /dev/null +++ b/docs/known-issues/pt/filters-hidden-from-the-store-are-also-hidden-from-intelligent-search-admin-pages.md @@ -0,0 +1,35 @@ +--- +title: 'Os filtros ocultos na loja também são ocultos nas páginas de administração do Intelligent Search' +id: 3TvpIUFzdXWesADHDhjyLQ +status: PUBLISHED +createdAt: 2022-02-23T21:59:22.607Z +updatedAt: 2023-10-19T16:24:57.801Z +publishedAt: 2023-10-19T16:24:57.801Z +firstPublishedAt: 2022-02-23T21:59:22.977Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: os-filtros-ocultos-na-loja-tambem-sao-ocultos-nas-paginas-de-administracao-do-intelligent-search +locale: pt +kiStatus: Backlog +internalReference: 416638 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Algumas especificações têm uso interno ou cenários que precisam ser ocultados, mas a loja precisa dessa especificação para fins de pesquisa, como usá-la para Regras de comercialização. + +## Simulação + + + +## Workaround + + + diff --git a/docs/known-issues/pt/final-domain-different-from-myvtex-due-to-old-component-version-on-site-editor.md b/docs/known-issues/pt/final-domain-different-from-myvtex-due-to-old-component-version-on-site-editor.md new file mode 100644 index 000000000..aa40a4b96 --- /dev/null +++ b/docs/known-issues/pt/final-domain-different-from-myvtex-due-to-old-component-version-on-site-editor.md @@ -0,0 +1,35 @@ +--- +title: 'O domínio final é diferente do myvtex devido à versão antiga do componente no Site Editor' +id: 7bf2mMbpcxUd6Q32DYP6vz +status: PUBLISHED +createdAt: 2023-12-05T18:07:50.089Z +updatedAt: 2024-01-26T17:52:03.169Z +publishedAt: 2024-01-26T17:52:03.169Z +firstPublishedAt: 2023-12-05T18:07:50.675Z +contentType: knownIssue +productTeam: CMS +author: 2mXZkbi0oi061KicTExNjo +tag: CMS +slug: o-dominio-final-e-diferente-do-myvtex-devido-a-versao-antiga-do-componente-no-site-editor +locale: pt +kiStatus: Backlog +internalReference: 948071 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Às vezes, você pode fazer alterações no Site Editor e essas alterações são refletidas no ambiente myvtex, mas quando você tenta atualizar o domínio final, essas alterações não são refletidas. Isso normalmente acontece quando o componente que você está tentando alterar tem mais de uma versão. O front continua usando a versão inativa do componente, enquanto o myvtex está usando a versão ativa. A única maneira de resolver isso é excluir a versão inativa do componente. + +## Simulação + + + +## Workaround + + + diff --git a/docs/known-issues/pt/first-address-in-the-address-list-incomplete-does-not-fill-the-profileshipping-data-at-checkout.md b/docs/known-issues/pt/first-address-in-the-address-list-incomplete-does-not-fill-the-profileshipping-data-at-checkout.md new file mode 100644 index 000000000..bc68d7443 --- /dev/null +++ b/docs/known-issues/pt/first-address-in-the-address-list-incomplete-does-not-fill-the-profileshipping-data-at-checkout.md @@ -0,0 +1,43 @@ +--- +title: 'O primeiro endereço da lista de endereços incompleto não preenche os dados de perfil/envio no checkout' +id: 2AqDZb1AGBjmeMOBU0JkLQ +status: PUBLISHED +createdAt: 2024-01-03T20:44:07.692Z +updatedAt: 2024-01-03T20:49:41.249Z +publishedAt: 2024-01-03T20:49:41.249Z +firstPublishedAt: 2024-01-03T20:44:11.604Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: o-primeiro-endereco-da-lista-de-enderecos-incompleto-nao-preenche-os-dados-de-perfilenvio-no-checkout +locale: pt +kiStatus: Backlog +internalReference: 366975 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Quando um usuário tem mais de um endereço em seu perfil e o primeiro endereço na lista de endereços está incompleto, independentemente de os outros serem válidos, o checkout não preenche automaticamente os dados de perfil/envio após a adição do e-mail. + +## Simulação + + + +- Adicione 2 endereços a um perfil, sendo que o primeiro está incompleto; +- Montar um carrinho e adicionar o e-mail; +- Nenhum dado de perfil/endereço é preenchido + +## Workaround + + +Remova o endereço incompleto do perfil por meio dos dados mestre + + + + diff --git a/docs/known-issues/pt/first-digit-is-removed-from-corporatedocument-if-starts-with-letters.md b/docs/known-issues/pt/first-digit-is-removed-from-corporatedocument-if-starts-with-letters.md new file mode 100644 index 000000000..4d7ad639d --- /dev/null +++ b/docs/known-issues/pt/first-digit-is-removed-from-corporatedocument-if-starts-with-letters.md @@ -0,0 +1,42 @@ +--- +title: 'O primeiro dígito é removido de corporateDocument se começar com letras' +id: sfKdoiEwBRR73CbhvSHJF +status: PUBLISHED +createdAt: 2023-10-17T17:26:20.683Z +updatedAt: 2024-03-14T22:02:01.236Z +publishedAt: 2024-03-14T22:02:01.236Z +firstPublishedAt: 2023-10-17T17:26:21.490Z +contentType: knownIssue +productTeam: B2B +author: 2mXZkbi0oi061KicTExNjo +tag: B2B +slug: o-primeiro-digito-e-removido-de-corporatedocument-se-comecar-com-letras +locale: pt +kiStatus: Fixed +internalReference: 920703 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Quando o documento corporativo de uma organização começa com letras, o primeiro dígito é removido após o acesso ao checkout. + +## Simulação + + + +- Registre uma organização cujo documento corporativo comece com letras; +- Adicione itens ao carrinho; +- Vá para o checkout e verifique o formulário de pedido, o primeiro dígito do campo corporateDocument será removido + +## Workaround + + +N/A + + + diff --git a/docs/known-issues/pt/first-subscription-cycle-is-skipped.md b/docs/known-issues/pt/first-subscription-cycle-is-skipped.md new file mode 100644 index 000000000..8e001f74c --- /dev/null +++ b/docs/known-issues/pt/first-subscription-cycle-is-skipped.md @@ -0,0 +1,47 @@ +--- +title: 'O primeiro ciclo de assinatura é ignorado' +id: 2VX6uoop56wK6jecAly40G +status: PUBLISHED +createdAt: 2024-02-05T14:10:40.701Z +updatedAt: 2024-02-05T14:10:41.599Z +publishedAt: 2024-02-05T14:10:41.599Z +firstPublishedAt: 2024-02-05T14:10:41.599Z +contentType: knownIssue +productTeam: Order Management +author: 2mXZkbi0oi061KicTExNjo +tag: Order Management +slug: o-primeiro-ciclo-de-assinatura-e-ignorado +locale: pt +kiStatus: Backlog +internalReference: 528556 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +O sistema de assinatura usa informações como a frequência de compra e a data do ciclo de assinatura para gerar um pedido de assinatura. No entanto, dependendo do fuso horário do consumidor e da hora em que o pedido é feito, o primeiro ciclo é ignorado e gerado somente no segundo mês. +Suponha que em 9 de maio, às 23h, um cliente tenha criado uma assinatura mensal e definido a data do ciclo de assinatura para o nono dia de cada mês, esperando que o primeiro pedido fosse feito em 9 de junho. +O sistema de gerenciamento de pedidos opera no fuso horário definido anteriormente na loja. Nesse caso, consideraremos GMT-5, horário de Chicago. No entanto, o sistema de assinatura opera no fuso horário GMT 0. Isso significa que, embora a assinatura tenha sido criada às 23h, o sistema de assinatura considera que ela foi criada 5 horas depois, portanto, em 10 de maio. +Nesse caso, o sistema leva em consideração a data de criação da assinatura, 10 de maio, para calcular o próximo ciclo de assinatura. Como a data do ciclo de assinatura em 9 de junho não atenderia à condição do período de 30 dias, totalizando 29 dias, o sistema define a próxima data de compra para julho. Portanto, o cliente acaba recebendo o produto após a data esperada. + +## Simulação + + +Tenha uma SKU configurada para assinatura, com frequência mensal e dia de compra; +Fazer um pedido após as 23h, por exemplo +Verifique se o primeiro ciclo, que deveria ser gerado no mês seguinte, será ignorado, sendo gerado apenas no segundo mês. + +## Workaround + + +n/a + + + + + + diff --git a/docs/known-issues/pt/fixed-price-being-created-on-trade-policy-1-when-saving-bundle-prices.md b/docs/known-issues/pt/fixed-price-being-created-on-trade-policy-1-when-saving-bundle-prices.md index 8c4699045..e1a2943fe 100644 --- a/docs/known-issues/pt/fixed-price-being-created-on-trade-policy-1-when-saving-bundle-prices.md +++ b/docs/known-issues/pt/fixed-price-being-created-on-trade-policy-1-when-saving-bundle-prices.md @@ -3,8 +3,8 @@ title: 'Preço fixo sendo criado na política comercial 1 ao economizar preços id: 3Xbh5GVn0jm2yhaOiRg3Le status: PUBLISHED createdAt: 2022-11-28T12:41:07.808Z -updatedAt: 2022-11-28T12:41:08.426Z -publishedAt: 2022-11-28T12:41:08.426Z +updatedAt: 2024-02-16T20:24:01.848Z +publishedAt: 2024-02-16T20:24:01.848Z firstPublishedAt: 2022-11-28T12:41:08.426Z contentType: knownIssue productTeam: Pricing & Promotions @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Pricing & Promotions slug: preco-fixo-sendo-criado-na-politica-comercial-1-ao-economizar-precos-de-pacote locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 705869 --- diff --git a/docs/known-issues/pt/fob-external-marketplace-integrate-an-order-erro-code-fmt010.md b/docs/known-issues/pt/fob-external-marketplace-integrate-an-order-erro-code-fmt010.md index 5d156cab6..1da7bcecc 100644 --- a/docs/known-issues/pt/fob-external-marketplace-integrate-an-order-erro-code-fmt010.md +++ b/docs/known-issues/pt/fob-external-marketplace-integrate-an-order-erro-code-fmt010.md @@ -3,8 +3,8 @@ title: 'FOB External Marketplace integra uma ordem (código Erro: "FMT010")' id: 3qzV4zJRkPIwQnAZuK5dWu status: PUBLISHED createdAt: 2022-02-25T16:33:49.641Z -updatedAt: 2022-11-25T22:00:10.646Z -publishedAt: 2022-11-25T22:00:10.646Z +updatedAt: 2024-02-16T20:26:31.795Z +publishedAt: 2024-02-16T20:26:31.795Z firstPublishedAt: 2022-02-25T16:33:50.398Z contentType: knownIssue productTeam: Logistics @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Logistics slug: fob-external-marketplace-integra-uma-ordem-codigo-erro-fmt010 locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 532377 --- diff --git a/docs/known-issues/pt/free-shipping-promotion-being-applied-on-split-orders-outside-promotion-restriction.md b/docs/known-issues/pt/free-shipping-promotion-being-applied-on-split-orders-outside-promotion-restriction.md index 0d0415cd4..31dd2281e 100644 --- a/docs/known-issues/pt/free-shipping-promotion-being-applied-on-split-orders-outside-promotion-restriction.md +++ b/docs/known-issues/pt/free-shipping-promotion-being-applied-on-split-orders-outside-promotion-restriction.md @@ -3,8 +3,8 @@ title: 'Promoção de remessa gratuita sendo aplicada em pedidos divididos fora id: APAIGZx8tdtIjGsQJmvgu status: PUBLISHED createdAt: 2023-01-12T16:19:47.878Z -updatedAt: 2023-01-12T16:19:48.479Z -publishedAt: 2023-01-12T16:19:48.479Z +updatedAt: 2024-02-16T20:23:58.107Z +publishedAt: 2024-02-16T20:23:58.107Z firstPublishedAt: 2023-01-12T16:19:48.479Z contentType: knownIssue productTeam: Pricing & Promotions @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Pricing & Promotions slug: promocao-de-remessa-gratuita-sendo-aplicada-em-pedidos-divididos-fora-da-restricao-de-promocao locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 732302 --- diff --git a/docs/known-issues/pt/fullcleanup-on-sellers-does-not-work-if-the-account-has-seller-groups-on-seller-management.md b/docs/known-issues/pt/fullcleanup-on-sellers-does-not-work-if-the-account-has-seller-groups-on-seller-management.md new file mode 100644 index 000000000..92778452c --- /dev/null +++ b/docs/known-issues/pt/fullcleanup-on-sellers-does-not-work-if-the-account-has-seller-groups-on-seller-management.md @@ -0,0 +1,46 @@ +--- +title: 'A limpeza completa dos vendedores não funciona se a conta tiver grupos de vendedores no Gerenciamento de vendedores' +id: 3U9tS11FQU0JLUxEDSt5rL +status: PUBLISHED +createdAt: 2023-10-19T19:54:36.389Z +updatedAt: 2024-07-01T18:49:14.530Z +publishedAt: 2024-07-01T18:49:14.530Z +firstPublishedAt: 2023-10-19T19:54:37.266Z +contentType: knownIssue +productTeam: Marketplace +author: 2mXZkbi0oi061KicTExNjo +tag: Marketplace +slug: a-limpeza-completa-dos-vendedores-nao-funciona-se-a-conta-tiver-grupos-de-vendedores-no-gerenciamento-de-vendedores +locale: pt +kiStatus: No Fix +internalReference: 922541 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Na área de gerenciamento de vendedores, o marketplace pode agrupar seus vendedores como desejar e gerenciá-los na guia de gerenciamento de grupos. + +No entanto, se desejar excluir todos os dados do vendedor na área de limpeza completa, o processo falhará se houver grupos criados. + +## Simulação + + + +1. Crie um grupo de vendedores no Seller Management; +2. Realize uma limpeza completa do vendedor; +3. Verifique se aparece um erro + +## Workaround + + +Primeiro, exclua os grupos de vendedores manualmente no gerenciamento de vendedores e, em seguida, tente executar a limpeza completa do vendedor novamente. + + + + + diff --git a/docs/known-issues/pt/ga4-purchase-event-doesnt-have-the-category-tree-on-itemcategory-in-datalayer.md b/docs/known-issues/pt/ga4-purchase-event-doesnt-have-the-category-tree-on-itemcategory-in-datalayer.md new file mode 100644 index 000000000..0df9517bd --- /dev/null +++ b/docs/known-issues/pt/ga4-purchase-event-doesnt-have-the-category-tree-on-itemcategory-in-datalayer.md @@ -0,0 +1,42 @@ +--- +title: 'O evento de compra GA4 não tem a árvore de categorias em item_category no dataLayer' +id: 6GCrgcG8PJHaZp80hi4Gb1 +status: PUBLISHED +createdAt: 2023-07-12T16:42:17.087Z +updatedAt: 2023-07-12T16:43:37.976Z +publishedAt: 2023-07-12T16:43:37.976Z +firstPublishedAt: 2023-07-12T16:42:17.674Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: o-evento-de-compra-ga4-nao-tem-a-arvore-de-categorias-em-itemcategory-no-datalayer +locale: pt +kiStatus: Backlog +internalReference: 860655 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +O evento de compra do GA4 não tem a árvore de categorias em item_category no dataLayer, portanto, a única categoria disponível é a categoria de último nível do produto. + +## Simulação + + + +- Configure o aplicativo Google Tag Manager e ative "Send Google Analytics 4 Events" (Enviar eventos do Google Analytics 4); +- Conclua uma compra; +- No console, verifique os eventos em dataLayer; haverá apenas a categoria de último nível em item_category + +## Workaround + + +N/A + + + diff --git a/docs/known-issues/pt/geocoordinates-data-cant-be-informed-for-some-cultureinfo.md b/docs/known-issues/pt/geocoordinates-data-cant-be-informed-for-some-cultureinfo.md index 4a40e0dcb..c44c387ec 100644 --- a/docs/known-issues/pt/geocoordinates-data-cant-be-informed-for-some-cultureinfo.md +++ b/docs/known-issues/pt/geocoordinates-data-cant-be-informed-for-some-cultureinfo.md @@ -3,8 +3,8 @@ title: 'Os dados GeoCoordinates não podem ser informados para alguma culturaInf id: 4MjLbyrniWsPKpFBHgn8sG status: PUBLISHED createdAt: 2022-05-19T16:19:45.245Z -updatedAt: 2022-11-25T21:52:55.550Z -publishedAt: 2022-11-25T21:52:55.550Z +updatedAt: 2024-07-01T18:48:21.888Z +publishedAt: 2024-07-01T18:48:21.888Z firstPublishedAt: 2022-05-19T16:19:45.749Z contentType: knownIssue productTeam: Checkout @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Checkout slug: os-dados-geocoordinates-nao-podem-ser-informados-para-alguma-culturainfo locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 582065 --- diff --git a/docs/known-issues/pt/geolocation-search-for-pickup-points-loading-indefinitely.md b/docs/known-issues/pt/geolocation-search-for-pickup-points-loading-indefinitely.md index e387190ce..86952e551 100644 --- a/docs/known-issues/pt/geolocation-search-for-pickup-points-loading-indefinitely.md +++ b/docs/known-issues/pt/geolocation-search-for-pickup-points-loading-indefinitely.md @@ -35,7 +35,7 @@ Se a localização do seu navegador satisfaz a condição acima, siga com estes 5. Durante o checkout, selecione a opção de entrega: ponto de retirada. 6. Verifique que a tela apresenta uma mensagem contínua sobre carregamento da localização. -![erro PT](https://images.ctfassets.net/alneenqid6w5/4MVL2ctjpB3TRIfQt1ht3O/c3a49aa994fb5e5042a0d5a06f40c336/erro_PT.png) +![erro PT](//images.ctfassets.net/alneenqid6w5/4MVL2ctjpB3TRIfQt1ht3O/c3a49aa994fb5e5042a0d5a06f40c336/erro_PT.png) ## Workaround diff --git a/docs/known-issues/pt/get-all-sku-suggestions-api-doesnt-keep-same-sku-order-when-changing-limits.md b/docs/known-issues/pt/get-all-sku-suggestions-api-doesnt-keep-same-sku-order-when-changing-limits.md index c5d0dfd4c..545f095d4 100644 --- a/docs/known-issues/pt/get-all-sku-suggestions-api-doesnt-keep-same-sku-order-when-changing-limits.md +++ b/docs/known-issues/pt/get-all-sku-suggestions-api-doesnt-keep-same-sku-order-when-changing-limits.md @@ -1,18 +1,18 @@ --- -title: '"Obtenha todas as sugestões de SKU" API não mantém a mesma ordem de sku ao mudar os limites' +title: 'A API "Obter todas as sugestões de SKU" não mantém a mesma ordem de SKU ao alterar os limites' id: 4wQbZm9rFc8iD2xYwEiAlQ status: PUBLISHED createdAt: 2022-12-05T14:49:46.856Z -updatedAt: 2022-12-05T14:50:25.991Z -publishedAt: 2022-12-05T14:50:25.991Z +updatedAt: 2024-03-01T21:06:12.857Z +publishedAt: 2024-03-01T21:06:12.857Z firstPublishedAt: 2022-12-05T14:49:47.309Z contentType: knownIssue productTeam: Marketplace author: 2mXZkbi0oi061KicTExNjo tag: Marketplace -slug: obtenha-todas-as-sugestoes-de-sku-api-nao-mantem-a-mesma-ordem-de-sku-ao-mudar-os-limites +slug: a-api-obter-todas-as-sugestoes-de-sku-nao-mantem-a-mesma-ordem-de-sku-ao-alterar-os-limites locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 367187 --- @@ -22,35 +22,13 @@ internalReference: 367187

Este problema conhecido foi traduzido automaticamente do inglês.

- - -A API "Get all SKU suggestions" tem um limite de 20 skus por página. - -Documentação API: https://developers.vtex.com/vtex-rest-api/reference/get-suggestions#getsuggestions - -No dia-a-dia de trabalho isso perturba o funcionamento do Marketplace porque toda vez que o Marketplace faz um pedido mudando os limites para obter os próximos 20 skus, a ordem dos skus também muda e isso dá a impressão de ter os skus duplicados. - -Ao solicitar esta API usando parâmetros de consulta como "sellerId", este comportamento acontece. Ao solicitar esta API sem os parâmetros de consulta, é possível utilizar o recurso "Next" (Próximo) para evitar este problema. - - - -### +### **Resumo** ## Simulação -1. Solicitar a API "Obter todas as sugestões de SKU" usando os parâmetros de consulta: "sellerId"; -2. Altere os limites nos parâmetros "**_de "** e "**_até "** para obter o próximo skus; -3. Verificar se há um sku nesta página que já tenha aparecido nas páginas anteriores. - - - -### - ## Workaround -Para evitar esta situação, utilize a planilha de exportação na interface de usuário ou utilize o API sem os parâmetros. - diff --git a/docs/known-issues/pt/get-coupon-usage-api-doesnt-list-multiple-orders-for-the-same-coupon.md b/docs/known-issues/pt/get-coupon-usage-api-doesnt-list-multiple-orders-for-the-same-coupon.md new file mode 100644 index 000000000..bc8c615e9 --- /dev/null +++ b/docs/known-issues/pt/get-coupon-usage-api-doesnt-list-multiple-orders-for-the-same-coupon.md @@ -0,0 +1,40 @@ +--- +title: 'A API GET Coupon Usage não lista vários pedidos para o mesmo cupom' +id: 7B9Qlcx2XMGxWj9OB5Xl8n +status: PUBLISHED +createdAt: 2023-09-08T17:54:13.642Z +updatedAt: 2023-09-08T17:54:14.220Z +publishedAt: 2023-09-08T17:54:14.220Z +firstPublishedAt: 2023-09-08T17:54:14.220Z +contentType: knownIssue +productTeam: Pricing & Promotions +author: 2mXZkbi0oi061KicTExNjo +tag: Pricing & Promotions +slug: a-api-get-coupon-usage-nao-lista-varios-pedidos-para-o-mesmo-cupom +locale: pt +kiStatus: Backlog +internalReference: 326662 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + + +## Simulação + + +1) Feche dois pedidos distintos com o mesmo cupom. + +2) Obter os dados de uso desse cupom https://developers.vtex.com/vtex-rest-api/reference/coupons#getusage + +3) Será listado o total menos um pedido. + +## Workaround + + +n/a + diff --git a/docs/known-issues/pt/get-matched-offers-list-api-not-working-properly.md b/docs/known-issues/pt/get-matched-offers-list-api-not-working-properly.md index 599fc65f6..79c24c7b7 100644 --- a/docs/known-issues/pt/get-matched-offers-list-api-not-working-properly.md +++ b/docs/known-issues/pt/get-matched-offers-list-api-not-working-properly.md @@ -3,8 +3,8 @@ title: 'Obter a Lista de Ofertas Combinadas API não funciona corretamente' id: 7mxrjTDYB8yLeKmQkB5D9h status: PUBLISHED createdAt: 2022-03-31T13:49:41.374Z -updatedAt: 2022-11-25T22:00:46.842Z -publishedAt: 2022-11-25T22:00:46.842Z +updatedAt: 2024-07-01T18:48:12.526Z +publishedAt: 2024-07-01T18:48:12.526Z firstPublishedAt: 2022-03-31T13:49:42.277Z contentType: knownIssue productTeam: Marketplace @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Marketplace slug: obter-a-lista-de-ofertas-combinadas-api-nao-funciona-corretamente locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 553456 --- diff --git a/docs/known-issues/pt/get-product-by-refid-returning-null-when-not-found.md b/docs/known-issues/pt/get-product-by-refid-returning-null-when-not-found.md index 0ce0ce773..53163076d 100644 --- a/docs/known-issues/pt/get-product-by-refid-returning-null-when-not-found.md +++ b/docs/known-issues/pt/get-product-by-refid-returning-null-when-not-found.md @@ -3,8 +3,8 @@ title: 'GET Product by Refid retorna "Null" quando não é encontrado' id: 6yiM9gJT5DB77pZSBNfGZ3 status: PUBLISHED createdAt: 2023-05-16T19:35:46.743Z -updatedAt: 2023-05-16T19:35:47.468Z -publishedAt: 2023-05-16T19:35:47.468Z +updatedAt: 2024-07-01T18:49:03.498Z +publishedAt: 2024-07-01T18:49:03.498Z firstPublishedAt: 2023-05-16T19:35:47.468Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: get-product-by-refid-retorna-null-quando-nao-e-encontrado locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 826702 --- diff --git a/docs/known-issues/pt/get-sku-by-ean-api-returns-only-active-skus.md b/docs/known-issues/pt/get-sku-by-ean-api-returns-only-active-skus.md index 33c3b3aa8..dc75d566b 100644 --- a/docs/known-issues/pt/get-sku-by-ean-api-returns-only-active-skus.md +++ b/docs/known-issues/pt/get-sku-by-ean-api-returns-only-active-skus.md @@ -3,8 +3,8 @@ title: 'GET SKU by EAN API retorna apenas SKUs ativas' id: 5NiuB1Lgf3CM5kXSSVdfuu status: PUBLISHED createdAt: 2020-03-23T15:10:23.842Z -updatedAt: 2022-11-25T22:00:19.153Z -publishedAt: 2022-11-25T22:00:19.153Z +updatedAt: 2023-10-24T17:25:02.496Z +publishedAt: 2023-10-24T17:25:02.496Z firstPublishedAt: 2020-03-27T19:32:53.914Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: get-sku-by-ean-api-retorna-apenas-skus-ativas locale: pt -kiStatus: Backlog +kiStatus: Fixed internalReference: 699007 --- diff --git a/docs/known-issues/pt/getcurrentproductwithvariations-function-from-vtexjs-brings-data-from-component-sku-and-not-from-kit-sku.md b/docs/known-issues/pt/getcurrentproductwithvariations-function-from-vtexjs-brings-data-from-component-sku-and-not-from-kit-sku.md index eb5733826..e3ec6e46b 100644 --- a/docs/known-issues/pt/getcurrentproductwithvariations-function-from-vtexjs-brings-data-from-component-sku-and-not-from-kit-sku.md +++ b/docs/known-issues/pt/getcurrentproductwithvariations-function-from-vtexjs-brings-data-from-component-sku-and-not-from-kit-sku.md @@ -3,8 +3,8 @@ title: 'getCurrentProductWithVariations da VTEX.js traz dados do Componente SKU id: 1m1bMbNXZVpQo9bQG1iSjn status: PUBLISHED createdAt: 2022-03-16T16:35:51.214Z -updatedAt: 2022-11-25T22:10:09.849Z -publishedAt: 2022-11-25T22:10:09.849Z +updatedAt: 2024-02-16T20:24:03.691Z +publishedAt: 2024-02-16T20:24:03.691Z firstPublishedAt: 2022-03-16T16:35:51.652Z contentType: knownIssue productTeam: Portal @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Portal slug: getcurrentproductwithvariations-da-vtexjs-traz-dados-do-componente-sku-e-nao-do-kit-sku locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 324416 --- diff --git a/docs/known-issues/pt/gift-card-creation-error-via-admin.md b/docs/known-issues/pt/gift-card-creation-error-via-admin.md new file mode 100644 index 000000000..21d7d5a65 --- /dev/null +++ b/docs/known-issues/pt/gift-card-creation-error-via-admin.md @@ -0,0 +1,39 @@ +--- +title: 'Erro de criação de cartão-presente via administrador' +id: 6GUhpZbxYr0wTIuqN3S95A +status: PUBLISHED +createdAt: 2024-02-21T22:45:26.869Z +updatedAt: 2024-02-21T22:45:27.647Z +publishedAt: 2024-02-21T22:45:27.647Z +firstPublishedAt: 2024-02-21T22:45:27.647Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: erro-de-criacao-de-cartaopresente-via-administrador +locale: pt +kiStatus: Backlog +internalReference: 986327 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Algumas contas não conseguirão criar um Gift Card pela primeira vez por meio do admin, a mensagem abaixo aparecerá na tela: + +`Algo deu errado` +`Erro ao conectar-se ao servidor backend`. +`Por favor, retorne à nossa loja em alguns instantes`. + +## Simulação + + + +## Workaround + + + diff --git a/docs/known-issues/pt/gift-card-expiration-date-does-not-match-with-the-date-chosen-when-it-was-created.md b/docs/known-issues/pt/gift-card-expiration-date-does-not-match-with-the-date-chosen-when-it-was-created.md index 1757a5606..5b555d22c 100644 --- a/docs/known-issues/pt/gift-card-expiration-date-does-not-match-with-the-date-chosen-when-it-was-created.md +++ b/docs/known-issues/pt/gift-card-expiration-date-does-not-match-with-the-date-chosen-when-it-was-created.md @@ -3,8 +3,8 @@ title: 'A data de vencimento do cartão-presente não coincide com a data escolh id: 57GeuSubkdDkQNwzL3nmup status: PUBLISHED createdAt: 2022-03-27T14:08:35.577Z -updatedAt: 2022-11-25T22:07:21.976Z -publishedAt: 2022-11-25T22:07:21.976Z +updatedAt: 2024-07-01T18:48:00.399Z +publishedAt: 2024-07-01T18:48:00.399Z firstPublishedAt: 2022-03-27T14:08:36.056Z contentType: knownIssue productTeam: Payments @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Payments slug: a-data-de-vencimento-do-cartaopresente-nao-coincide-com-a-data-escolhida-quando-ele-foi-criado locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 378436 --- diff --git a/docs/known-issues/pt/gift-card-hub-accepts-invalidempty-id-in-response-to-create-transaction.md b/docs/known-issues/pt/gift-card-hub-accepts-invalidempty-id-in-response-to-create-transaction.md new file mode 100644 index 000000000..f1ff8c6bf --- /dev/null +++ b/docs/known-issues/pt/gift-card-hub-accepts-invalidempty-id-in-response-to-create-transaction.md @@ -0,0 +1,43 @@ +--- +title: 'O HUB do Gift Card aceita ID inválida/vazia em resposta à criação da transação' +id: 3ODSXijmpvkk55FUqMcGvQ +status: PUBLISHED +createdAt: 2023-07-05T12:50:36.661Z +updatedAt: 2023-07-05T12:51:07.938Z +publishedAt: 2023-07-05T12:51:07.938Z +firstPublishedAt: 2023-07-05T12:50:37.274Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: o-hub-do-gift-card-aceita-id-invalidavazia-em-resposta-a-criacao-da-transacao +locale: pt +kiStatus: Backlog +internalReference: 855864 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +A documentação do protocolo do nosso provedor de cartão-presente especifica que a API de criação de transação deve incluir um ID válido na resposta. No entanto, a implementação atual do protocolo permite que os provedores respondam a essa solicitação com um ID vazio ou inválido. Como resultado, ao tentar liquidar o pagamento, a transação fica presa porque a ID necessária está faltando. Isso faz com que um erro seja lançado e a transação permaneça presa no processo. + +## Simulação + + +Responda à chamada de criação de transação com um ID inválido e tente concluir uma transação. + + + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/pt/gift-card-hub-is-adding-an-extra-backslash-when-calling-providers.md b/docs/known-issues/pt/gift-card-hub-is-adding-an-extra-backslash-when-calling-providers.md index 33b3d56f5..5cd43aa74 100644 --- a/docs/known-issues/pt/gift-card-hub-is-adding-an-extra-backslash-when-calling-providers.md +++ b/docs/known-issues/pt/gift-card-hub-is-adding-an-extra-backslash-when-calling-providers.md @@ -3,8 +3,8 @@ title: 'O hub do Gift Card está adicionando uma contrabarra extra ("/") ao liga id: 2ZstMKKGUbrdXGuhS2Rr1f status: PUBLISHED createdAt: 2022-09-30T21:07:47.856Z -updatedAt: 2022-11-25T22:04:08.181Z -publishedAt: 2022-11-25T22:04:08.181Z +updatedAt: 2024-02-16T20:24:58.109Z +publishedAt: 2024-02-16T20:24:58.109Z firstPublishedAt: 2022-09-30T21:07:48.985Z contentType: knownIssue productTeam: Payments @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Payments slug: o-hub-do-gift-card-esta-adicionando-uma-contrabarra-extra-ao-ligar-para-os-fornecedores locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 669575 --- diff --git a/docs/known-issues/pt/gift-card-it-does-not-return-fields-caption-and-relationname-when-we-make-a-get-request.md b/docs/known-issues/pt/gift-card-it-does-not-return-fields-caption-and-relationname-when-we-make-a-get-request.md new file mode 100644 index 000000000..195b4f2d8 --- /dev/null +++ b/docs/known-issues/pt/gift-card-it-does-not-return-fields-caption-and-relationname-when-we-make-a-get-request.md @@ -0,0 +1,43 @@ +--- +title: 'Cartão-presente - Ele não retorna os campos "caption" e "relationName" quando fazemos uma solicitação get.' +id: 2nh2Cc3Hc2Zm0b1INtwDep +status: PUBLISHED +createdAt: 2023-06-23T19:33:35.774Z +updatedAt: 2024-02-16T20:25:03.806Z +publishedAt: 2024-02-16T20:25:03.806Z +firstPublishedAt: 2023-06-23T19:33:36.777Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: cartaopresente-ele-nao-retorna-os-campos-caption-e-relationname-quando-fazemos-uma-solicitacao-get +locale: pt +kiStatus: No Fix +internalReference: 428725 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Quando o método GET é executado para um cartão-presente existente, ele não retorna o campo "caption" nem o campo "relationName", embora esses parâmetros tenham valor. + +## Simulação + + +Faça uma solicitação get na API: https://developers.vtex.com/vtex-rest-api/reference/gift-card#getgiftcardbyid + + + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/pt/gift-items-throws-a-generic-exception-if-it-has-no-price.md b/docs/known-issues/pt/gift-items-throws-a-generic-exception-if-it-has-no-price.md index b46ac555b..e4ac17fd9 100644 --- a/docs/known-issues/pt/gift-items-throws-a-generic-exception-if-it-has-no-price.md +++ b/docs/known-issues/pt/gift-items-throws-a-generic-exception-if-it-has-no-price.md @@ -3,8 +3,8 @@ title: 'Os artigos de presente lançam uma exceção genérica se não tiver pre id: 7Jw1Nihqp3Sg2ecg7R9IEt status: PUBLISHED createdAt: 2022-05-12T14:52:18.546Z -updatedAt: 2022-11-25T21:51:44.617Z -publishedAt: 2022-11-25T21:51:44.617Z +updatedAt: 2024-02-16T20:27:57.698Z +publishedAt: 2024-02-16T20:27:57.698Z firstPublishedAt: 2022-05-12T14:52:18.968Z contentType: knownIssue productTeam: Checkout @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Checkout slug: os-artigos-de-presente-lancam-uma-excecao-generica-se-nao-tiver-preco locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 510490 --- diff --git a/docs/known-issues/pt/gift-promotions-not-working-as-expected-when-acting-alongside-other-gift-promotion.md b/docs/known-issues/pt/gift-promotions-not-working-as-expected-when-acting-alongside-other-gift-promotion.md index 0a28cd037..947ac73f0 100644 --- a/docs/known-issues/pt/gift-promotions-not-working-as-expected-when-acting-alongside-other-gift-promotion.md +++ b/docs/known-issues/pt/gift-promotions-not-working-as-expected-when-acting-alongside-other-gift-promotion.md @@ -3,8 +3,8 @@ title: 'Promoções de presentes que não funcionam como esperado quando atuam e id: 7p037qcaXYMYKC3kJPztc3 status: PUBLISHED createdAt: 2023-01-09T21:08:49.800Z -updatedAt: 2023-01-09T21:08:50.899Z -publishedAt: 2023-01-09T21:08:50.899Z +updatedAt: 2024-02-16T20:23:54.228Z +publishedAt: 2024-02-16T20:23:54.228Z firstPublishedAt: 2023-01-09T21:08:50.899Z contentType: knownIssue productTeam: Pricing & Promotions @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Pricing & Promotions slug: promocoes-de-presentes-que-nao-funcionam-como-esperado-quando-atuam-em-conjunto-com-outras-promocoes-de-presentes locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 729980 --- diff --git a/docs/known-issues/pt/giftcard-rechargeable-configuration-does-not-work-when-trying-to-add-credit-to-the-gift-card-through-api.md b/docs/known-issues/pt/giftcard-rechargeable-configuration-does-not-work-when-trying-to-add-credit-to-the-gift-card-through-api.md index dca8c1fce..643d890ed 100644 --- a/docs/known-issues/pt/giftcard-rechargeable-configuration-does-not-work-when-trying-to-add-credit-to-the-gift-card-through-api.md +++ b/docs/known-issues/pt/giftcard-rechargeable-configuration-does-not-work-when-trying-to-add-credit-to-the-gift-card-through-api.md @@ -3,8 +3,8 @@ title: 'A configuração do Giftcard Recarregável não funciona quando se tenta id: 3MXPd85Km51KpO4FNPqlDf status: PUBLISHED createdAt: 2022-05-23T14:21:10.608Z -updatedAt: 2022-11-25T22:05:59.003Z -publishedAt: 2022-11-25T22:05:59.003Z +updatedAt: 2024-02-16T20:25:54.496Z +publishedAt: 2024-02-16T20:25:54.496Z firstPublishedAt: 2022-05-23T14:21:11.126Z contentType: knownIssue productTeam: Payments @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Payments slug: a-configuracao-do-giftcard-recarregavel-nao-funciona-quando-se-tenta-adicionar-credito-ao-cartao-presente-atraves-de-api locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 583669 --- diff --git a/docs/known-issues/pt/giftlist-data-de-evento-salva-na-ui-nao-e-a-mesma-que-reflete-no-bd.md b/docs/known-issues/pt/giftlist-data-de-evento-salva-na-ui-nao-e-a-mesma-que-reflete-no-bd.md index 7e3da909f..ad5005ac8 100644 --- a/docs/known-issues/pt/giftlist-data-de-evento-salva-na-ui-nao-e-a-mesma-que-reflete-no-bd.md +++ b/docs/known-issues/pt/giftlist-data-de-evento-salva-na-ui-nao-e-a-mesma-que-reflete-no-bd.md @@ -3,8 +3,8 @@ title: '[Giftlist] Data de evento salva na UI não é a mesma que reflete no bd' id: 6PUBzRdtno8ypsPMg97B6K status: PUBLISHED createdAt: 2022-07-25T17:45:12.568Z -updatedAt: 2022-11-25T21:42:07.374Z -publishedAt: 2022-11-25T21:42:07.374Z +updatedAt: 2024-02-16T20:28:47.100Z +publishedAt: 2024-02-16T20:28:47.100Z firstPublishedAt: 2022-07-25T17:45:13.009Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: giftlist-data-de-evento-salva-na-ui-nao-e-a-mesma-que-reflete-no-bd locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 402134 --- diff --git a/docs/known-issues/pt/global-categories-in-catalog-outdated-compared-to-google.md b/docs/known-issues/pt/global-categories-in-catalog-outdated-compared-to-google.md index fa1b38be6..640fc737e 100644 --- a/docs/known-issues/pt/global-categories-in-catalog-outdated-compared-to-google.md +++ b/docs/known-issues/pt/global-categories-in-catalog-outdated-compared-to-google.md @@ -3,8 +3,8 @@ title: 'Categorias globais em catálogo desatualizadas em comparação com o Goo id: 4vH5NRdMsuZmOohdHFn16H status: PUBLISHED createdAt: 2023-02-14T19:42:08.121Z -updatedAt: 2023-02-14T19:42:08.712Z -publishedAt: 2023-02-14T19:42:08.712Z +updatedAt: 2024-07-01T18:48:52.824Z +publishedAt: 2024-07-01T18:48:52.824Z firstPublishedAt: 2023-02-14T19:42:08.712Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: categorias-globais-em-catalogo-desatualizadas-em-comparacao-com-o-google locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 754062 --- diff --git a/docs/known-issues/pt/google-customer-reviews-component-iframe-has-inconsistent-rendering.md b/docs/known-issues/pt/google-customer-reviews-component-iframe-has-inconsistent-rendering.md new file mode 100644 index 000000000..b0f66b6d7 --- /dev/null +++ b/docs/known-issues/pt/google-customer-reviews-component-iframe-has-inconsistent-rendering.md @@ -0,0 +1,44 @@ +--- +title: 'O iframe do componente Avaliações de clientes do Google tem renderização inconsistente' +id: 7BDB9yYv3ZHbhE4ExCXgZK +status: PUBLISHED +createdAt: 2023-12-22T17:55:39.082Z +updatedAt: 2024-02-16T20:25:48.248Z +publishedAt: 2024-02-16T20:25:48.248Z +firstPublishedAt: 2023-12-22T17:55:39.764Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: o-iframe-do-componente-avaliacoes-de-clientes-do-google-tem-renderizacao-inconsistente +locale: pt +kiStatus: No Fix +internalReference: 578443 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +O iframe, responsável pelo emblema do Google Customer Review, tem renderização inconsistente dentro do elemento div do componente Google Customer Reviews. + +Avaliações de clientes do Google: +https://developers.vtex.com/vtex-developer-docs/docs/vtex-google-customer-reviews + +## Simulação + + +Em uma conta que usa o componente Google Customer Reviews, abrindo a guia Element (Elemento) no inspetor do navegador, é possível ver sempre a div do Google Customer Review, mas, às vezes, o elemento está vazio, sem o iframe do Google + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/pt/group-by-delivery-method-on-sales-performance-not-working-as-expected.md b/docs/known-issues/pt/group-by-delivery-method-on-sales-performance-not-working-as-expected.md index 599b52c89..cad3daa14 100644 --- a/docs/known-issues/pt/group-by-delivery-method-on-sales-performance-not-working-as-expected.md +++ b/docs/known-issues/pt/group-by-delivery-method-on-sales-performance-not-working-as-expected.md @@ -3,8 +3,8 @@ title: ' Método de entrega por grupo no desempenho de vendas não funciona como id: 8zHND5pzrt0mrIrb061Zq status: PUBLISHED createdAt: 2022-11-30T19:02:13.548Z -updatedAt: 2022-12-01T22:14:52.118Z -publishedAt: 2022-12-01T22:14:52.118Z +updatedAt: 2024-02-16T20:25:12.853Z +publishedAt: 2024-02-16T20:25:12.853Z firstPublishedAt: 2022-11-30T19:02:13.994Z contentType: knownIssue productTeam: Analytics @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Analytics slug: metodo-de-entrega-por-grupo-no-desempenho-de-vendas-nao-funciona-como-esperado locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 639294 --- diff --git a/docs/known-issues/pt/headless-cms-ignores-array-validation-settings.md b/docs/known-issues/pt/headless-cms-ignores-array-validation-settings.md new file mode 100644 index 000000000..040310af3 --- /dev/null +++ b/docs/known-issues/pt/headless-cms-ignores-array-validation-settings.md @@ -0,0 +1,48 @@ +--- +title: 'O Headless CMS ignora as configurações de validação de matriz' +id: 1szfagZFJHmevSWDTyd45e +status: PUBLISHED +createdAt: 2024-06-07T14:22:41.366Z +updatedAt: 2024-06-07T14:22:41.992Z +publishedAt: 2024-06-07T14:22:41.992Z +firstPublishedAt: 2024-06-07T14:22:41.992Z +contentType: knownIssue +productTeam: CMS +author: 2mXZkbi0oi061KicTExNjo +tag: CMS +slug: o-headless-cms-ignora-as-configuracoes-de-validacao-de-matriz +locale: pt +kiStatus: Backlog +internalReference: 1046372 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Ao tentar configurar regras de validação de matriz no CMS Headless, como itens de matriz mínimos e máximos, os erros de validação não são mostrados ao usuário e é possível salvar o esquema sem passar pela validação. + +O cenário esperado seria bloquear a tela e mostrar uma mensagem como: + + "keyword": "minItems", "message": "NÃO deve ter menos de 3 itens", + + +## Simulação + + +Tente adicionar uma seção que tenha uma regra de validação. Se você não respeitar a validação, o hCMS permitirá que você publique o conteúdo normalmente. + + + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/pt/image-format-as-jpg-or-png-do-not-work-on-seller-portal-catalog.md b/docs/known-issues/pt/image-format-as-jpg-or-png-do-not-work-on-seller-portal-catalog.md new file mode 100644 index 000000000..f18396704 --- /dev/null +++ b/docs/known-issues/pt/image-format-as-jpg-or-png-do-not-work-on-seller-portal-catalog.md @@ -0,0 +1,47 @@ +--- +title: 'O formato de imagem como JPG ou PNG não funciona no catálogo do portal do vendedor' +id: 19s9bGcpNsOkIkA0iGkWRi +status: PUBLISHED +createdAt: 2024-04-22T12:41:43.272Z +updatedAt: 2024-04-22T12:41:44.252Z +publishedAt: 2024-04-22T12:41:44.252Z +firstPublishedAt: 2024-04-22T12:41:44.252Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: o-formato-de-imagem-como-jpg-ou-png-nao-funciona-no-catalogo-do-portal-do-vendedor +locale: pt +kiStatus: Backlog +internalReference: 1020505 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Ao tentar criar um produto com um formato de imagem definido como JPG ou PNG, o produto é criado com uma imagem quebrada. Esse comportamento não ocorre se o formato for definido como jpg ou png (sem capslock). + +## Simulação + + + +1. Crie um produto em uma conta do portal do vendedor +2. Importar uma imagem com formato JPG ou PNG +3. Salvar o produto +4. Verifique se a imagem está quebrada na interface do usuário se você abrir o produto criado. + + + +## Workaround + + +Importe imagens com formato jpg ou png (letras minúsculas). + + + + + diff --git a/docs/known-issues/pt/impersonation-is-ignored-after-one-purchase-is-completed.md b/docs/known-issues/pt/impersonation-is-ignored-after-one-purchase-is-completed.md new file mode 100644 index 000000000..a29ae402c --- /dev/null +++ b/docs/known-issues/pt/impersonation-is-ignored-after-one-purchase-is-completed.md @@ -0,0 +1,46 @@ +--- +title: 'A falsificação de identidade é ignorada após a conclusão de uma compra' +id: 4mHKOlwaLwfIEf8HFh4y4Y +status: PUBLISHED +createdAt: 2024-03-20T20:10:26.200Z +updatedAt: 2024-03-20T20:10:27.029Z +publishedAt: 2024-03-20T20:10:27.029Z +firstPublishedAt: 2024-03-20T20:10:27.029Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: a-falsificacao-de-identidade-e-ignorada-apos-a-conclusao-de-uma-compra +locale: pt +kiStatus: Backlog +internalReference: 1003545 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Quando um operador de call center se faz passar por um comprador, conclui uma compra e é enviado para a página orderPlaced, um novo orderForm será gerado. + +Esse novo orderForm terá seu anexo clientProfileData com o e-mail do operador da central de atendimento em vez do comprador personificado, embora os dados de personificação sejam mantidos normalmente na sessão. + +## Simulação + + + +1. Faça login no ambiente myvtex como um operador de call center. +2. Faça-se passar por um comprador e conclua uma compra. +3. Depois disso, enquanto ainda estiver se passando pelo usuário, inicie uma nova compra e observe como os dados do carrinho conterão o e-mail do operador da central de atendimento em clientProfileData + +## Workaround + + +Se você precisar criar mais de um pedido para o mesmo comprador, certifique-se de refazer o processo de personificação entre os pedidos. + + + + + diff --git a/docs/known-issues/pt/impersonation-user-widget-not-shown-if-showmodal-is-enabled.md b/docs/known-issues/pt/impersonation-user-widget-not-shown-if-showmodal-is-enabled.md new file mode 100644 index 000000000..cd4f0b142 --- /dev/null +++ b/docs/known-issues/pt/impersonation-user-widget-not-shown-if-showmodal-is-enabled.md @@ -0,0 +1,42 @@ +--- +title: 'Widget de usuário de personificação não exibido se showModal estiver ativado' +id: 19IHgjxPOEFC6HsAc5FD96 +status: PUBLISHED +createdAt: 2024-06-03T15:55:49.797Z +updatedAt: 2024-06-03T15:55:50.539Z +publishedAt: 2024-06-03T15:55:50.539Z +firstPublishedAt: 2024-06-03T15:55:50.539Z +contentType: knownIssue +productTeam: B2B +author: 2mXZkbi0oi061KicTExNjo +tag: B2B +slug: widget-de-usuario-de-personificacao-nao-exibido-se-showmodal-estiver-ativado +locale: pt +kiStatus: Backlog +internalReference: 1043039 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Após a representação de outro e-mail, espera-se que seja exibido um botão "Stop Impersonation", mas quando o `showModal` está ativado, ele não é exibido. + +## Simulação + + + +- Ative "Use modal to switch company" (Usar modal para mudar de empresa) nas configurações de organizações B2B; +- Faça login e passe-se por outro e-mail + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/pt/import-collection-only-accepts-the-order-of-products-if-import-is-made-based-on-skuid.md b/docs/known-issues/pt/import-collection-only-accepts-the-order-of-products-if-import-is-made-based-on-skuid.md new file mode 100644 index 000000000..dea1156ac --- /dev/null +++ b/docs/known-issues/pt/import-collection-only-accepts-the-order-of-products-if-import-is-made-based-on-skuid.md @@ -0,0 +1,47 @@ +--- +title: 'A coleção de importação só aceita a ordem dos produtos se a importação for feita com base no "skuId"' +id: 7vXi2bDVyGHSMLluQi2ZWZ +status: PUBLISHED +createdAt: 2023-12-15T16:35:11.545Z +updatedAt: 2023-12-21T18:55:17.090Z +publishedAt: 2023-12-21T18:55:17.090Z +firstPublishedAt: 2023-12-15T16:35:12.450Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: a-colecao-de-importacao-so-aceita-a-ordem-dos-produtos-se-a-importacao-for-feita-com-base-no-skuid +locale: pt +kiStatus: Fixed +internalReference: 953862 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Ao importar uma planilha de produtos para uma coleção, o usuário pode optar por selecionar os produtos por "skuId", "productId", "skuRefId" ou "productRefId". + +No entanto, a ordem dos produtos na coleção só está sendo respeitada quando a planilha está usando "skuId". + +## Simulação + + + +1. Crie uma nova coleção; +2. Use a planilha de importação para adicionar produtos; +3. Escolha um campo diferente de "skuId" para preencher a planilha; +4. Verifique se a ordem dos produtos nas coleções é diferente da ordem na planilha + +## Workaround + + +Use a coluna "skuId" para preencher a planilha. + + + + + diff --git a/docs/known-issues/pt/in-some-cases-where-there-is-a-discount-on-the-order-we-have-a-discrepancy-in-the-total-value-of-the-items-to-invoice-field-in-the-order-ui.md b/docs/known-issues/pt/in-some-cases-where-there-is-a-discount-on-the-order-we-have-a-discrepancy-in-the-total-value-of-the-items-to-invoice-field-in-the-order-ui.md new file mode 100644 index 000000000..cd58a3310 --- /dev/null +++ b/docs/known-issues/pt/in-some-cases-where-there-is-a-discount-on-the-order-we-have-a-discrepancy-in-the-total-value-of-the-items-to-invoice-field-in-the-order-ui.md @@ -0,0 +1,43 @@ +--- +title: 'Em alguns casos em que há um desconto no pedido, temos uma discrepância no valor total do campo Itens para fatura na interface do usuário do pedido.' +id: 20xiOKxpvdCODmDJDKunST +status: PUBLISHED +createdAt: 2024-05-06T20:17:01.162Z +updatedAt: 2024-05-06T20:17:01.968Z +publishedAt: 2024-05-06T20:17:01.968Z +firstPublishedAt: 2024-05-06T20:17:01.968Z +contentType: knownIssue +productTeam: Order Management +author: 2mXZkbi0oi061KicTExNjo +tag: Order Management +slug: em-alguns-casos-em-que-ha-um-desconto-no-pedido-temos-uma-discrepancia-no-valor-total-do-campo-itens-para-fatura-na-interface-do-usuario-do-pedido +locale: pt +kiStatus: Backlog +internalReference: 1028210 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Foi identificado que, em alguns pedidos em que há um desconto associado a um ou mais itens, podemos ter uma discrepância no valor total do campo "itens a faturar" na interface do usuário do pedido, pois o cálculo desse campo leva em conta o parâmetro "sellingPrice", em vez do parâmetro "priceDefinitions". Portanto, é possível notar diferenças de 0,01 ou um pouco mais no valor total do pedido. + +Ressaltamos que esse campo é ilustrativo, pois o campo principal é o valor total (montante) do pedido e NÃO há discrepância nesse campo. + +## Simulação + + +Não é possível simular esse cenário + +## Workaround + + +Não seria um workaround, apenas uma dica para faturar o pedido com o valor total, informado no campo "amount", ou no caso de faturas parciais, informar o valor do(s) item(ns). + + + + + diff --git a/docs/known-issues/pt/in-the-partial-return-the-tax-values-in-the-ui-appear-the-total.md b/docs/known-issues/pt/in-the-partial-return-the-tax-values-in-the-ui-appear-the-total.md index 1951bfebe..2bb6dccbd 100644 --- a/docs/known-issues/pt/in-the-partial-return-the-tax-values-in-the-ui-appear-the-total.md +++ b/docs/known-issues/pt/in-the-partial-return-the-tax-values-in-the-ui-appear-the-total.md @@ -3,8 +3,8 @@ title: 'No retorno parcial, os valores do Imposto na IU aparecem o total' id: 2I5a9hwrUo6s1htxOg8H1U status: PUBLISHED createdAt: 2022-04-11T13:15:06.455Z -updatedAt: 2022-11-25T22:03:40.667Z -publishedAt: 2022-11-25T22:03:40.667Z +updatedAt: 2024-02-16T20:28:35.114Z +publishedAt: 2024-02-16T20:28:35.114Z firstPublishedAt: 2022-04-11T13:15:07.028Z contentType: knownIssue productTeam: Order Management @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Order Management slug: no-retorno-parcial-os-valores-do-imposto-na-iu-aparecem-o-total locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 559458 --- diff --git a/docs/known-issues/pt/inability-to-make-partial-cancellation-with-mercadopagov1.md b/docs/known-issues/pt/inability-to-make-partial-cancellation-with-mercadopagov1.md index 46151743c..c5300422b 100644 --- a/docs/known-issues/pt/inability-to-make-partial-cancellation-with-mercadopagov1.md +++ b/docs/known-issues/pt/inability-to-make-partial-cancellation-with-mercadopagov1.md @@ -3,8 +3,8 @@ title: 'Incapacidade de fazer cancelamento parcial com MercadoPagoV1' id: 59aimeqhjGVOVkP9f6A9ls status: PUBLISHED createdAt: 2022-06-28T16:44:19.059Z -updatedAt: 2022-11-25T22:06:36.432Z -publishedAt: 2022-11-25T22:06:36.432Z +updatedAt: 2024-02-16T20:30:01.307Z +publishedAt: 2024-02-16T20:30:01.307Z firstPublishedAt: 2022-06-28T16:44:19.331Z contentType: knownIssue productTeam: Payments @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Payments slug: incapacidade-de-fazer-cancelamento-parcial-com-mercadopagov1 locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 286738 --- diff --git a/docs/known-issues/pt/inability-to-use-two-or-more-different-paypal-credentials-for-the-same-account.md b/docs/known-issues/pt/inability-to-use-two-or-more-different-paypal-credentials-for-the-same-account.md index 82f867713..31f4095d6 100644 --- a/docs/known-issues/pt/inability-to-use-two-or-more-different-paypal-credentials-for-the-same-account.md +++ b/docs/known-issues/pt/inability-to-use-two-or-more-different-paypal-credentials-for-the-same-account.md @@ -3,8 +3,8 @@ title: 'Impossibilidade de usar duas ou mais credenciais diferentes do PayPal pa id: 3cVh2SbvToH8yGOOYcWgDB status: PUBLISHED createdAt: 2022-03-03T18:39:24.442Z -updatedAt: 2022-11-25T22:05:45.390Z -publishedAt: 2022-11-25T22:05:45.390Z +updatedAt: 2024-02-16T20:25:01.876Z +publishedAt: 2024-02-16T20:25:01.876Z firstPublishedAt: 2022-03-03T18:39:25.004Z contentType: knownIssue productTeam: Payments @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Payments slug: impossibilidade-de-usar-duas-ou-mais-credenciais-diferentes-do-paypal-para-a-mesma-conta locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 459704 --- @@ -23,21 +23,20 @@ internalReference: 459704 -Quando o cliente registra duas afiliações diferentes na mesma conta usando PayPalPlus, a plataforma não atualiza o cache para quando há uma mudança na regra de pagamento, ou seja, é possível usar apenas uma credencial por conta. - +Quando o usuário registra duas afiliações diferentes na mesma conta usando o PayPalPlus, a plataforma não atualiza o cache para quando houver uma alteração em uma regra de pagamento, ou seja, é possível usar apenas uma credencial por conta. +## Simulação -## Simulação +Registre duas afiliações diferentes com credenciais diferentes e crie regras considerando essas duas afiliações. +Feche duas compras, cada uma com uma das regras, e no payload da transação você pode ver que, apesar de inserir as regras corretas, o merchant_id (identificação da conta na qual o dinheiro cairá) é o mesmo +## Workaround -Registre duas filiações diferentes com credenciais diferentes e crie regras considerando estas duas filiações. -Feche duas compras, cada uma com uma das regras, e na carga útil da transação você pode ver que apesar de entrar com as regras corretas, o merchant_id (identificação da conta na qual o dinheiro cairá) é o mesmo. +N/A -## Workaround -Não há solução diff --git a/docs/known-issues/pt/incomplete-transactions-appearing-with-brazilian-currency.md b/docs/known-issues/pt/incomplete-transactions-appearing-with-brazilian-currency.md new file mode 100644 index 000000000..11dd8acdb --- /dev/null +++ b/docs/known-issues/pt/incomplete-transactions-appearing-with-brazilian-currency.md @@ -0,0 +1,43 @@ +--- +title: 'Transações incompletas que aparecem com a moeda brasileira' +id: 7g0j3FGa5E8kNi9PM3kBOf +status: PUBLISHED +createdAt: 2024-04-01T13:37:35.197Z +updatedAt: 2024-04-01T13:37:36.114Z +publishedAt: 2024-04-01T13:37:36.114Z +firstPublishedAt: 2024-04-01T13:37:36.114Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: transacoes-incompletas-que-aparecem-com-a-moeda-brasileira +locale: pt +kiStatus: Backlog +internalReference: 1007953 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Transações incompletas (cliente "Sem nome") podem aparecer na seção Transações com a moeda R$, resultado de um erro de criação (os dados de pagamento não foram enviados), mas os pedidos são criados corretamente na moeda local. + +Como essas transações já foram perdidas, não há impacto operacional (bug visual). + +## Simulação + + +Ao concluir um pagamento no checkout, você pode recarregar a página para "interromper" o processo e verificar na interface do usuário se a criação completa da transação falhou (procurando por "No name") + +## Workaround + + +NA + + + + + diff --git a/docs/known-issues/pt/inconsistency-payment-terms-information-between-cost-center-details-in-my-organization-and-b2b-checkout-settings.md b/docs/known-issues/pt/inconsistency-payment-terms-information-between-cost-center-details-in-my-organization-and-b2b-checkout-settings.md new file mode 100644 index 000000000..0d0250e3c --- /dev/null +++ b/docs/known-issues/pt/inconsistency-payment-terms-information-between-cost-center-details-in-my-organization-and-b2b-checkout-settings.md @@ -0,0 +1,43 @@ +--- +title: 'Informações inconsistentes sobre as condições de pagamento entre os detalhes do centro de custo em Minha organização e as configurações de checkout B2B' +id: VB70gSEsPOdTHVi3SPMaB +status: PUBLISHED +createdAt: 2023-06-20T18:29:30.859Z +updatedAt: 2023-07-17T14:34:00.520Z +publishedAt: 2023-07-17T14:34:00.520Z +firstPublishedAt: 2023-06-20T18:29:31.475Z +contentType: knownIssue +productTeam: B2B +author: 2mXZkbi0oi061KicTExNjo +tag: B2B +slug: informacoes-inconsistentes-sobre-as-condicoes-de-pagamento-entre-os-detalhes-do-centro-de-custo-em-minha-organizacao-e-as-configuracoes-de-checkout-b2b +locale: pt +kiStatus: Fixed +internalReference: 847340 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Informações inconsistentes entre os detalhes do centro de custo em Minha organização e as configurações de checkout B2B, em que Minha organização mostra uma condição de pagamento desativada, mas a condição de pagamento ainda é mostrada ao acessar o checkout. + +## Simulação + + + +- Acesse My Organization (Minha organização) em My Account (Minha conta) com a função "Organization Admin" (Administrador da organização); +- Clique no centro de custos; +- Na seção "Payment Terms" (Condições de pagamento), desative uma condição de pagamento; +- Acesse o checkout e vá para Payment (Pagamento); a opção desativada ainda está disponível + +## Workaround + + +N/A + + + diff --git a/docs/known-issues/pt/inconsistent-price-when-the-sku-has-unit-multiplier-different-than-1.md b/docs/known-issues/pt/inconsistent-price-when-the-sku-has-unit-multiplier-different-than-1.md index 9589da433..4e8337a45 100644 --- a/docs/known-issues/pt/inconsistent-price-when-the-sku-has-unit-multiplier-different-than-1.md +++ b/docs/known-issues/pt/inconsistent-price-when-the-sku-has-unit-multiplier-different-than-1.md @@ -1,16 +1,16 @@ --- -title: 'Preço inconsistente quando a SKU tem multiplicador de unidade diferente de 1' +title: 'Preço inconsistente quando a SKU tem um multiplicador de unidades diferente de 1' id: NVtFiuWgptqa2gBEVmpOC status: PUBLISHED createdAt: 2022-09-05T13:05:50.789Z -updatedAt: 2023-02-27T14:22:04.935Z -publishedAt: 2023-02-27T14:22:04.935Z +updatedAt: 2024-02-02T16:50:00.987Z +publishedAt: 2024-02-02T16:50:00.987Z firstPublishedAt: 2022-09-05T13:05:51.613Z contentType: knownIssue productTeam: Store Framework author: 2mXZkbi0oi061KicTExNjo tag: Store Framework -slug: preco-inconsistente-quando-a-sku-tem-multiplicador-de-unidade-diferente-de-1 +slug: preco-inconsistente-quando-a-sku-tem-um-multiplicador-de-unidades-diferente-de-1 locale: pt kiStatus: Backlog internalReference: 651102 @@ -23,22 +23,25 @@ internalReference: 651102 -Quando alguns SKU contêm um multiplicador de unidade diferente de 1, em algumas situações, o preço devolvido no store-graphql pode ter inconsistências com base na divisão do preço devolvido da API de simulação: +Quando alguma SKU contém um multiplicador de unidade diferente de 1 (pode ser int como 10 ou 100, ou float como 0,8, por exemplo), em algumas situações, o preço retornado no store-graphql pode ter inconsistências com base na divisão do preço retornado da API de simulação: -calculadoPreço de venda / (unidadeMultiplicador * 100) +calculatedSellingPrice / (unitMultiplier * 100) -Também se aplica a valores em parcelas que não consideram valor multiplicador de unidade e a chamada de simulação envia o valor com o multiplicador de unidade sendo considerado +Isso pode se aplicar a todos os valores de preço que usam o multiplicador unitário, como em parcelas (que não consideram o valor do multiplicador unitário e a chamada de simulação envia o valor com o multiplicador unitário sendo considerado), preço PDP, preço PLP ou carrinho. -Baseado em: -https://vtexhelp.zendesk.com/agent/tickets/578022 +## Simulação +Verificar a simulação chamada para um produto com um multiplicador de unidade +Verifique o preço do produto em uma página de pesquisa ou usando uma consulta de pesquisa de produto do search-graphql +Os preços podem ser divergentes em centavo -## Simulação +## Workaround +N/A + -## Workaround diff --git a/docs/known-issues/pt/inconsistent-shipping-calculator.md b/docs/known-issues/pt/inconsistent-shipping-calculator.md index 21d128a0e..e20f7781e 100644 --- a/docs/known-issues/pt/inconsistent-shipping-calculator.md +++ b/docs/known-issues/pt/inconsistent-shipping-calculator.md @@ -24,7 +24,7 @@ Nestes casos, o calculador de frete tem comportamento inconsistente, exibindo do Isso acontece somente na versão 5 do checkout. -![image](https://images.ctfassets.net/alneenqid6w5/5jaAAeUm9q4c4oy6GcYeO6/c08fe588cedc9d9a30453985a1589df9/image.png) +![image](//images.ctfassets.net/alneenqid6w5/5jaAAeUm9q4c4oy6GcYeO6/c08fe588cedc9d9a30453985a1589df9/image.png) ## Simulação diff --git a/docs/known-issues/pt/incorrect-currency-on-payment-form.md b/docs/known-issues/pt/incorrect-currency-on-payment-form.md index 7a8dcbb56..4d2995532 100644 --- a/docs/known-issues/pt/incorrect-currency-on-payment-form.md +++ b/docs/known-issues/pt/incorrect-currency-on-payment-form.md @@ -3,8 +3,8 @@ title: 'Moeda incorreta no formulário de pagamento' id: 636reFJs0MeHQJO0NlQV7Z status: PUBLISHED createdAt: 2022-03-13T21:29:33.920Z -updatedAt: 2022-11-25T22:05:48.750Z -publishedAt: 2022-11-25T22:05:48.750Z +updatedAt: 2024-02-16T20:27:07.481Z +publishedAt: 2024-02-16T20:27:07.481Z firstPublishedAt: 2022-03-13T21:29:34.493Z contentType: knownIssue productTeam: Payments @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Payments slug: moeda-incorreta-no-formulario-de-pagamento locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 449286 --- diff --git a/docs/known-issues/pt/incorrect-price-update-when-a-promotion-doesnt-apply-the-discount-to-all-the-same-items-in-a-cart.md b/docs/known-issues/pt/incorrect-price-update-when-a-promotion-doesnt-apply-the-discount-to-all-the-same-items-in-a-cart.md new file mode 100644 index 000000000..36f64092e --- /dev/null +++ b/docs/known-issues/pt/incorrect-price-update-when-a-promotion-doesnt-apply-the-discount-to-all-the-same-items-in-a-cart.md @@ -0,0 +1,39 @@ +--- +title: 'Atualização incorreta do preço quando uma promoção não aplica o desconto a todos os mesmos itens em um carrinho' +id: 1nXGR7pKjyc0Rmo0UzMOns +status: PUBLISHED +createdAt: 2024-05-01T20:07:04.369Z +updatedAt: 2024-05-01T20:07:16.339Z +publishedAt: 2024-05-01T20:07:16.339Z +firstPublishedAt: 2024-05-01T20:07:05.363Z +contentType: knownIssue +productTeam: Pricing & Promotions +author: 2mXZkbi0oi061KicTExNjo +tag: Pricing & Promotions +slug: atualizacao-incorreta-do-preco-quando-uma-promocao-nao-aplica-o-desconto-a-todos-os-mesmos-itens-em-um-carrinho +locale: pt +kiStatus: Backlog +internalReference: 1025539 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Quando uma promoção aplica um desconto a apenas um item da mesma SKU (por exemplo, uma promoção Mais por Menos), se houver uma segunda promoção para essa mesma SKU, o cálculo do desconto será aplicado ao valor já descontado pela primeira promoção, resultando em um desconto menor do que o que seria concedido se a segunda promoção fosse aplicada ao preço inicial da SKU. + +O problema ocorre na atualização de preços quando uma promoção não aplica o desconto a todos os mesmos itens em um carrinho e isso causa uma "divisão" (dois itens iguais com preços diferentes). Quando a segunda promoção é aplicada, ela é aplicada ao preço errado. + +O erro não ocorre por causa de uma promoção específica. + +## Simulação + + + +## Workaround + + + diff --git a/docs/known-issues/pt/incorrect-refund-calculation-in-payout-split-value-in-recipients-is-different-than-operation-value.md b/docs/known-issues/pt/incorrect-refund-calculation-in-payout-split-value-in-recipients-is-different-than-operation-value.md new file mode 100644 index 000000000..19d7890d2 --- /dev/null +++ b/docs/known-issues/pt/incorrect-refund-calculation-in-payout-split-value-in-recipients-is-different-than-operation-value.md @@ -0,0 +1,50 @@ +--- +title: 'Cálculo incorreto de reembolso na divisão de pagamentos - "O valor nos destinatários * é diferente do valor da operação *."' +id: 7Fxtwnntpmi0DrUD5a603W +status: PUBLISHED +createdAt: 2024-07-29T15:07:07.716Z +updatedAt: 2024-07-29T15:07:12.565Z +publishedAt: 2024-07-29T15:07:12.565Z +firstPublishedAt: 2024-07-29T15:07:12.565Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: calculo-incorreto-de-reembolso-na-divisao-de-pagamentos-o-valor-nos-destinatarios-e-diferente-do-valor-da-operacao +locale: pt +kiStatus: Backlog +internalReference: 1072285 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Ao chamar um reembolso (em transações com divisão de pagamento), o erro abaixo pode ocorrer com valores divergentes: + +(Exemplo) + + Vtex.Practices.ExceptionHandling.ValidationException: O valor nos destinatários (45,00) é diferente do valor da operação (299,99). at Vtex.PaymentGateway.PaymentSplit.RecipientsBuilder.ValidateRecipientsValue(List`1 recipients, Decimal value)... + + +Observe que esse KI é diferente do abaixo (problema de cálculo relacionado ao arredondamento - a diferença de valores é pequena): + +https://help.vtex.com/en/known-issues/error-in-refund-and-capture-operations-with-payout-split-value-in-recipients-is-different-than-operation-value--3Wo9ltN7Ju0ZqVLAQZcd7m + +## Simulação + + +Isso parece acontecer quando o carrinho não tem produtos do marketplace, mas não conseguimos simular esse erro + +## Workaround + + +NA, os comerciantes precisam solicitar o reembolso manual diretamente com o adquirente. + + + + + diff --git a/docs/known-issues/pt/incorrect-shippingestimatedate-for-order-fob.md b/docs/known-issues/pt/incorrect-shippingestimatedate-for-order-fob.md index 82fb875c1..73cadfe33 100644 --- a/docs/known-issues/pt/incorrect-shippingestimatedate-for-order-fob.md +++ b/docs/known-issues/pt/incorrect-shippingestimatedate-for-order-fob.md @@ -3,8 +3,8 @@ title: 'Envio incorretoData de EnvioEstimativa para pedido FOB' id: 3WLcrdw0tEdOvlMCYx9uyd status: PUBLISHED createdAt: 2023-01-05T20:26:07.074Z -updatedAt: 2023-01-05T20:26:07.500Z -publishedAt: 2023-01-05T20:26:07.500Z +updatedAt: 2024-02-16T20:23:32.848Z +publishedAt: 2024-02-16T20:23:32.848Z firstPublishedAt: 2023-01-05T20:26:07.500Z contentType: knownIssue productTeam: Checkout @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Checkout slug: envio-incorretodata-de-envioestimativa-para-pedido-fob locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 269104 --- diff --git a/docs/known-issues/pt/incorrectlacking-indexings-for-accounts-where-the-accountname-is-different-from-the-one-registered-on-the-fulfillmentendpoint.md b/docs/known-issues/pt/incorrectlacking-indexings-for-accounts-where-the-accountname-is-different-from-the-one-registered-on-the-fulfillmentendpoint.md new file mode 100644 index 000000000..3701543fa --- /dev/null +++ b/docs/known-issues/pt/incorrectlacking-indexings-for-accounts-where-the-accountname-is-different-from-the-one-registered-on-the-fulfillmentendpoint.md @@ -0,0 +1,46 @@ +--- +title: 'Indexações incorretas/faltas para contas em que o nome da conta é diferente do registrado no fulfillmentEndpoint' +id: 3TPRChOVHGpOYVeVo4zGOK +status: PUBLISHED +createdAt: 2024-06-14T16:45:39.257Z +updatedAt: 2024-07-09T16:49:07.942Z +publishedAt: 2024-07-09T16:49:07.942Z +firstPublishedAt: 2024-06-14T16:45:40.852Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: indexacoes-incorretasfaltas-para-contas-em-que-o-nome-da-conta-e-diferente-do-registrado-no-fulfillmentendpoint +locale: pt +kiStatus: Backlog +internalReference: 1050023 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Atualmente, uma conta de franquia pode ter seu registro fulFillmentEndpoint diferente de seu nome de conta "oficial", o que é uma prática comum para arquiteturas específicas de vendedor<>marketplace que precisam de vários preços e/ou estoque para canais de vendas distintos usando o recurso de franquia com vários vendedores para a mesma franquia. + +Embora esse recurso funcione em termos de exibição do conteúdo necessário para os compradores, quando os dados relevantes para as vendas, como preço/estoque, são atualizados para o vendedor principal de uma determinada franquia, as outras contas associadas não são indexadas corretamente, gerando disponibilidade e exibições de preços inconsistentes entre os canais de venda de uma loja. + +## Simulação + + + +- Para uma loja que tenha vários vendedores e mais de uma conta de franquia, configure mais de dois vendedores apontando, no fulfillmentendpoint, para a mesma conta de franquia em suas configurações de vendedor. +- Tente atualizar os dados de preço/estoque de qualquer item da conta de franquia. +- Verifique os dados atualizados nos outros vendedores associados que usam a conta de franquia em seus pontos de extremidade do FFM; eles estarão desatualizados + +## Workaround + + +Em vez disso, use o recurso salesChannelMapping para implementar essa arquitetura + + + + + diff --git a/docs/known-issues/pt/incorrectly-updated-inventory.md b/docs/known-issues/pt/incorrectly-updated-inventory.md index ce796e3cd..3408beb29 100644 --- a/docs/known-issues/pt/incorrectly-updated-inventory.md +++ b/docs/known-issues/pt/incorrectly-updated-inventory.md @@ -3,8 +3,8 @@ title: 'Inventário incorretamente atualizado' id: 2M8DqNY1pGQWZnF9ZXNycq status: PUBLISHED createdAt: 2022-05-03T12:32:14.192Z -updatedAt: 2022-11-25T21:56:29.965Z -publishedAt: 2022-11-25T21:56:29.965Z +updatedAt: 2024-02-16T20:24:24.243Z +publishedAt: 2024-02-16T20:24:24.243Z firstPublishedAt: 2022-05-03T12:32:14.713Z contentType: knownIssue productTeam: Connections @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Connections slug: inventario-incorretamente-atualizado locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 556514 --- diff --git a/docs/known-issues/pt/indexed-price-for-a-product-considering-the-sku-with-the-highest-instead-of-the-lowest-price.md b/docs/known-issues/pt/indexed-price-for-a-product-considering-the-sku-with-the-highest-instead-of-the-lowest-price.md index 148f63698..f8741b1eb 100644 --- a/docs/known-issues/pt/indexed-price-for-a-product-considering-the-sku-with-the-highest-instead-of-the-lowest-price.md +++ b/docs/known-issues/pt/indexed-price-for-a-product-considering-the-sku-with-the-highest-instead-of-the-lowest-price.md @@ -3,8 +3,8 @@ title: 'Preço indexado para um produto considerando a SKU com o preço mais alt id: 333mavl9dvgO4Jrgv8ECE6 status: PUBLISHED createdAt: 2023-05-09T14:39:56.338Z -updatedAt: 2023-05-09T14:39:56.771Z -publishedAt: 2023-05-09T14:39:56.771Z +updatedAt: 2023-08-18T17:24:09.314Z +publishedAt: 2023-08-18T17:24:09.314Z firstPublishedAt: 2023-05-09T14:39:56.771Z contentType: knownIssue productTeam: Intelligent Search @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Intelligent Search slug: preco-indexado-para-um-produto-considerando-a-sku-com-o-preco-mais-alto-em-vez-do-mais-baixo locale: pt -kiStatus: Scheduled +kiStatus: Fixed internalReference: 822120 --- diff --git a/docs/known-issues/pt/individual-warehouse-inventory-exports-do-not-work-on-seller-portal-accounts.md b/docs/known-issues/pt/individual-warehouse-inventory-exports-do-not-work-on-seller-portal-accounts.md index 9c2f4f8af..1b49771ab 100644 --- a/docs/known-issues/pt/individual-warehouse-inventory-exports-do-not-work-on-seller-portal-accounts.md +++ b/docs/known-issues/pt/individual-warehouse-inventory-exports-do-not-work-on-seller-portal-accounts.md @@ -3,8 +3,8 @@ title: 'As exportações de estoques individuais (inventários) não funcionam n id: 7GoxwXFUWnebmCqF1sm7rm status: PUBLISHED createdAt: 2022-10-24T19:21:06.182Z -updatedAt: 2022-11-25T21:43:01.961Z -publishedAt: 2022-11-25T21:43:01.961Z +updatedAt: 2024-07-01T18:48:39.414Z +publishedAt: 2024-07-01T18:48:39.414Z firstPublishedAt: 2022-10-24T19:21:06.574Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: as-exportacoes-de-estoques-individuais-inventarios-nao-funcionam-nas-contas-do-seller-portal locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 684464 --- diff --git a/docs/known-issues/pt/inference-invoice-system-is-not-working-properly-when-there-are-same-skuid-in-different-array-items.md b/docs/known-issues/pt/inference-invoice-system-is-not-working-properly-when-there-are-same-skuid-in-different-array-items.md new file mode 100644 index 000000000..57c2f3bbd --- /dev/null +++ b/docs/known-issues/pt/inference-invoice-system-is-not-working-properly-when-there-are-same-skuid-in-different-array-items.md @@ -0,0 +1,50 @@ +--- +title: 'O Inference Invoice System não está funcionando corretamente quando há o mesmo SKUid em diferentes itens de matriz' +id: 3fSQGwIPj0ekewMuaxPPEe +status: PUBLISHED +createdAt: 2024-03-28T19:00:12.852Z +updatedAt: 2024-04-04T13:33:04.775Z +publishedAt: 2024-04-04T13:33:04.775Z +firstPublishedAt: 2024-03-28T19:00:14.053Z +contentType: knownIssue +productTeam: Order Management +author: 2mXZkbi0oi061KicTExNjo +tag: Order Management +slug: o-inference-invoice-system-nao-esta-funcionando-corretamente-quando-ha-o-mesmo-skuid-em-diferentes-itens-de-matriz +locale: pt +kiStatus: Backlog +internalReference: 1008459 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Alguns pedidos têm o mesmo SKUid em uma matriz separada de itens, o que acontece no momento da compra no checkout por diferentes motivos, como desconto a ser aplicado, por exemplo. +Isso não é um problema, mas uma condição para um cálculo de compra. + +O problema está na fase da fatura para esses itens. Às vezes, o sistema de inferência não consegue fazer a correspondência correta dos itens a serem inseridos nos itens de referência no packageAttachment, devido ao mesmo SKUid e preços de venda. +Mesmo que o cliente envie a quantidade de itens corretamente, a inferência estará errada. + +É possível ver a diferença no sistema SNO versus os itens do packageAttachment no pedido. + +## Simulação + + +Crie um pedido com mais de uma quantidade de itens e aplique algum desconto, criando um pedido com mais de uma matriz de itens com preços de venda diferentes. Depois disso, tente faturar todos os itens do pedido. + + + + +## Workaround + + +Não há solução alternativa para isso. + + + + + diff --git a/docs/known-issues/pt/infocard-mobile-images-wont-apply.md b/docs/known-issues/pt/infocard-mobile-images-wont-apply.md new file mode 100644 index 000000000..f8dc83bee --- /dev/null +++ b/docs/known-issues/pt/infocard-mobile-images-wont-apply.md @@ -0,0 +1,47 @@ +--- +title: 'As imagens do Infocard para celular não serão aplicadas' +id: 1vx5fwa5nL3SO27HpihLFd +status: PUBLISHED +createdAt: 2024-02-19T19:12:18.516Z +updatedAt: 2024-02-19T19:12:19.362Z +publishedAt: 2024-02-19T19:12:19.362Z +firstPublishedAt: 2024-02-19T19:12:19.362Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: as-imagens-do-infocard-para-celular-nao-serao-aplicadas +locale: pt +kiStatus: Backlog +internalReference: 909647 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Quando você altera a imagem em um infocard para ser exibida na versão móvel, ela não será exibida. Em vez disso, a imagem principal continua sendo exibida. + +## Simulação + + + +- Abra um infocard no site-editor para edição. +- Altere a imagem principal do infocard e aplique. +- Altere a imagem da versão móvel do infocard e aplique. +- Observe os resultados: a imagem continuará sendo a imagem principal em vez da imagem definida para celular quando estiver no modo móvel. + + + +## Workaround + + +Em vez disso, tente usar um layout flexível com uma imagem de loja + outros aplicativos para criar o banner desejado. + + + + + diff --git a/docs/known-issues/pt/insert-sku-file-api-doesnt-accept-urls-from-servers-that-require-user-agents.md b/docs/known-issues/pt/insert-sku-file-api-doesnt-accept-urls-from-servers-that-require-user-agents.md new file mode 100644 index 000000000..a7f666c33 --- /dev/null +++ b/docs/known-issues/pt/insert-sku-file-api-doesnt-accept-urls-from-servers-that-require-user-agents.md @@ -0,0 +1,47 @@ +--- +title: 'A API Insert SKU File não aceita URLs de servidores que exigem "User Agents"' +id: 5Z1PmRXyW78mohsKTMQfzj +status: PUBLISHED +createdAt: 2024-07-22T19:49:14.140Z +updatedAt: 2024-07-22T19:49:15.319Z +publishedAt: 2024-07-22T19:49:15.319Z +firstPublishedAt: 2024-07-22T19:49:15.319Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: a-api-insert-sku-file-nao-aceita-urls-de-servidores-que-exigem-user-agents +locale: pt +kiStatus: Backlog +internalReference: 1069222 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Um **agente de usuário** é uma sequência de texto que um navegador da Web ou outro cliente envia a um servidor da Web em um cabeçalho de solicitação HTTP para se identificar. Essa cadeia contém informações sobre o tipo de navegador, o sistema operacional e, às vezes, detalhes adicionais, como a versão do navegador e o mecanismo de renderização usado. + +Isso geralmente é solicitado como medida de segurança por servidores, como os que hospedam imagens, que podem ser passadas via URL no corpo da solicitação da API de inserção de arquivo SKU. + +Esse tipo de autenticação, no entanto, não é suportado atualmente pelas APIs da VTEX. + +## Simulação + + +1 - Usando a API de arquivo SKU Create ou Update (métodos de gravação), transmitindo um URL que tem o requisito de agente de usuário do lado do servidor para buscar dados https://developers.vtex.com/docs/api-reference/catalog-api#post-/api/catalog/pvt/stockkeepingunit/-skuId-/file + +2 - Uma resposta do tipo 40x será mostrada, seja um 400 genérico ou um 403 mais específico, dependendo do tipo de resposta implementada. + +## Workaround + + +Opte pelo upload de arquivos, planilhas e dados de formulário (usando as APIs) ou desative os requisitos de agente de usuário no lado do servidor. + + + + + diff --git a/docs/known-issues/pt/installment-options-not-updating-automatically-on-pdpplp.md b/docs/known-issues/pt/installment-options-not-updating-automatically-on-pdpplp.md new file mode 100644 index 000000000..cf65f4032 --- /dev/null +++ b/docs/known-issues/pt/installment-options-not-updating-automatically-on-pdpplp.md @@ -0,0 +1,46 @@ +--- +title: 'As opções de parcelamento não são atualizadas automaticamente no PDP/PLP' +id: 1PSjCEZyKatCZ9Q1W1zQOc +status: PUBLISHED +createdAt: 2024-02-23T12:31:32.446Z +updatedAt: 2024-02-23T12:31:33.262Z +publishedAt: 2024-02-23T12:31:33.262Z +firstPublishedAt: 2024-02-23T12:31:33.262Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: as-opcoes-de-parcelamento-nao-sao-atualizadas-automaticamente-no-pdpplp +locale: pt +kiStatus: Backlog +internalReference: 987467 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Quando uma conta altera as opções de parcelamento de um produto, apesar de o produto estar corretamente indexado, as opções de parcelamento não são atualizadas no PLP ou no PDP (às vezes em ambos). + +## Simulação + + + +1. Crie uma opção de parcelamento e verifique se ela se reflete corretamente no PDP/PLP +2. Atualize essa mesma parcela +3. Verifique se nem todos os PDPs e PLPs foram atualizados com as novas informações corretas. + + + +## Workaround + + +Reindexar os produtos afetados novamente. + + + + + diff --git a/docs/known-issues/pt/intelligent-search-banner-update-via-image-url-does-not-work-correctly.md b/docs/known-issues/pt/intelligent-search-banner-update-via-image-url-does-not-work-correctly.md index ff22eb133..08a768d15 100644 --- a/docs/known-issues/pt/intelligent-search-banner-update-via-image-url-does-not-work-correctly.md +++ b/docs/known-issues/pt/intelligent-search-banner-update-via-image-url-does-not-work-correctly.md @@ -1,16 +1,16 @@ --- -title: 'A atualização inteligente do Banner de busca via URL da imagem não funciona corretamente' +title: 'A atualização do banner do Intelligent Search por meio do URL da imagem não funciona corretamente' id: bMFrVUmfbjvTWs4Ag6U57 status: PUBLISHED createdAt: 2023-01-17T14:34:02.195Z -updatedAt: 2023-01-17T14:34:10.348Z -publishedAt: 2023-01-17T14:34:10.348Z +updatedAt: 2023-09-06T22:35:01.155Z +publishedAt: 2023-09-06T22:35:01.155Z firstPublishedAt: 2023-01-17T14:34:02.912Z contentType: knownIssue productTeam: Intelligent Search author: 2mXZkbi0oi061KicTExNjo tag: Intelligent Search -slug: a-atualizacao-inteligente-do-banner-de-busca-via-url-da-imagem-nao-funciona-corretamente +slug: a-atualizacao-do-banner-do-intelligent-search-por-meio-do-url-da-imagem-nao-funciona-corretamente locale: pt kiStatus: Backlog internalReference: 734833 @@ -23,27 +23,21 @@ internalReference: 734833 -Em Admin V4, no módulo Banners, o usuário tem a possibilidade de criar ou atualizar os banners já criados. Ao selecionar um banner para atualização, ele pode escolher entre usar um campo HTML ou inserir um link direto de imagem com uma URL externa. Ao selecionar a inserção do banner através de um link direto de imagem, a consulta GraphQL `setBanner` é acionada, que atualmente não está funcionando corretamente, retornando `syntaxError`, conseqüentemente, erro 500. - - -## +No Admin V4, no módulo Banners, o usuário tem a possibilidade de criar ou atualizar banners já criados. Ao selecionar um banner para atualização, o usuário pode escolher entre usar um campo HTML ou inserir um link de imagem direto com um URL externo. Ao selecionar a inserção do banner por meio de um link de imagem direto, é acionada a consulta GraphQL, que atualmente não está funcionando corretamente, retornando `syntaxError` e, consequentemente, o erro 500. ## Simulação -Em uma loja com Admin V4, acesse o módulo Banners, dentro de Search; -Selecione um banner previamente criado; -Em Type, selecione Image; -Preencha os campos do link; -Ao clicar em Save, a tela mostrará um erro GraphQL; - - -## +Em uma loja com o Admin V4, acesse o módulo Banners, dentro de Search; +Selecione um banner criado anteriormente; +Em Type (Tipo), selecione Image (Imagem); +Preencha os campos de link; +Ao clicar em Save, a tela mostrará um erro GraphQL ## Workaround -Criar um novo banner com as mesmas especificações (a consulta de criação de banner é `criateBanner` e está funcionando corretamente); +N/A diff --git a/docs/known-issues/pt/intelligent-search-language-settings-not-in-sync-with-store-configurations.md b/docs/known-issues/pt/intelligent-search-language-settings-not-in-sync-with-store-configurations.md new file mode 100644 index 000000000..08389bb48 --- /dev/null +++ b/docs/known-issues/pt/intelligent-search-language-settings-not-in-sync-with-store-configurations.md @@ -0,0 +1,62 @@ +--- +title: 'As configurações de idioma do Intelligent Search não estão sincronizadas com as configurações da loja' +id: 1GqoAyUSbTxwHvzoMoAYfD +status: PUBLISHED +createdAt: 2024-02-27T21:30:40.309Z +updatedAt: 2024-03-06T15:38:20.358Z +publishedAt: 2024-03-06T15:38:20.358Z +firstPublishedAt: 2024-02-27T21:30:41.209Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: as-configuracoes-de-idioma-do-intelligent-search-nao-estao-sincronizadas-com-as-configuracoes-da-loja +locale: pt +kiStatus: Backlog +internalReference: 990343 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +O idioma principal da Pesquisa Inteligente não é atualizado automaticamente de acordo com a política comercial e as configurações de vinculação, o que o torna fora de sincronia. + +Para lojas de idioma único, o conteúdo do Intelligent Search, como sinônimos, regras de merchandising, banners de pesquisa e redirecionamentos de pesquisa, é criado sobre os locais registrados na associação. A vitrine é renderizada com base também na política comercial, que pode substituir a vinculação e não corresponderá ao conteúdo registrado. + +Para lojas multilíngues, potencialmente, isso também afeta as traduções fornecidas na vitrine e nas APIs. + +## Simulação + + + +- Crie uma loja em "pt-BR"; +- Habilite/configure o módulo Intelligent Search; +- Alterar a política comercial de "pt-BR" para "en-US"; +- Idioma único: + - Manter a vinculação como "pt-BR"; + - Criar conteúdo do Intelligent Search; + - Acesse a página da loja que deve apresentar o conteúdo registrado; + - O conteúdo/comportamento não estará visível. +- Vários idiomas: + - Registre os produtos em inglês; + - Adicionar o português como segundo idioma/alternativo nos bindings + - Registre as traduções do catálogo para o português; + - Nesse cenário, a navegação entre os dois idiomas pode apresentar problemas. + +## Workaround + + +Certifique-se de que os vínculos e as políticas comerciais correspondam; caso contrário, o conteúdo da pesquisa será inválido. + +O conteúdo registrado anteriormente não seguirá o novo idioma principal se ele for alterado; ele permanecerá vinculado ao idioma de criação. É necessário registrar pelo menos dois locais na configuração de vinculações (o idioma antigo/inesperado e o novo/esperado) para ver o seletor de idioma no editor de conteúdo, de modo que você possa corrigi-los manualmente para usar o idioma esperado. Outro método é recriar o conteúdo. + +Em alguns cenários, como traduções em vários idiomas e catálogos, talvez seja necessário entrar em contato com o nosso suporte para revisar as configurações de idioma interno do Intelligent Search. + + + + + diff --git a/docs/known-issues/pt/intelligent-search-not-capturing-sales-events-for-faststore.md b/docs/known-issues/pt/intelligent-search-not-capturing-sales-events-for-faststore.md new file mode 100644 index 000000000..5009acbcc --- /dev/null +++ b/docs/known-issues/pt/intelligent-search-not-capturing-sales-events-for-faststore.md @@ -0,0 +1,42 @@ +--- +title: 'O Intelligent Search não está capturando eventos de vendas para o FastStore' +id: 4sT3tm37DP6E6jWzYNHJQe +status: PUBLISHED +createdAt: 2024-06-05T22:21:23.343Z +updatedAt: 2024-06-05T22:21:24.206Z +publishedAt: 2024-06-05T22:21:24.206Z +firstPublishedAt: 2024-06-05T22:21:24.206Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: o-intelligent-search-nao-esta-capturando-eventos-de-vendas-para-o-faststore +locale: pt +kiStatus: Scheduled +internalReference: 1045163 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +O Intelligent Search não está capturando eventos de pedidos concluídos para lojas que usam o FastStore. Esses eventos compõem os critérios de relevância e a classificação de produtos por vendas. + +## Simulação + + +O cenário pode ser reproduzido em qualquer loja que use o FastStore. A maneira mais fácil de ver o problema é observar que o relatório de análise de pesquisa não computará as vendas. + + + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/pt/intelligent-search-redirect-settings-search-bar-is-case-sensitive.md b/docs/known-issues/pt/intelligent-search-redirect-settings-search-bar-is-case-sensitive.md new file mode 100644 index 000000000..164cc18c0 --- /dev/null +++ b/docs/known-issues/pt/intelligent-search-redirect-settings-search-bar-is-case-sensitive.md @@ -0,0 +1,39 @@ +--- +title: 'Configurações do Intelligent Search Redirect A barra de pesquisa diferencia maiúsculas de minúsculas' +id: 5QEkcyhCQWyw093UkDCeOq +status: PUBLISHED +createdAt: 2023-09-26T23:50:50.661Z +updatedAt: 2023-09-26T23:50:51.661Z +publishedAt: 2023-09-26T23:50:51.661Z +firstPublishedAt: 2023-09-26T23:50:51.661Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: configuracoes-do-intelligent-search-redirect-a-barra-de-pesquisa-diferencia-maiusculas-de-minusculas +locale: pt +kiStatus: Backlog +internalReference: 361894 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +A página de configurações do Intelligent Search Redirect tem uma barra de pesquisa para ajudar a encontrar configurações de redirecionamento específicas, mas ela diferencia maiúsculas de minúsculas e só encontrará termos se eles corresponderem exatamente. + +## Simulação + + +Acesse `/admin/search/redirects`. + +Pesquise o nome de uma configuração, mas alterando uma letra para maiúscula. A pesquisa não obterá nenhum resultado + +## Workaround + + +Gere nomes de rotas com um padrão consistente, somente letras minúsculas, somente letras maiúsculas ou camel case. + diff --git a/docs/known-issues/pt/intelligent-search-word-analyzer-not-normalizing-gender-in-portuguese-words.md b/docs/known-issues/pt/intelligent-search-word-analyzer-not-normalizing-gender-in-portuguese-words.md new file mode 100644 index 000000000..705976571 --- /dev/null +++ b/docs/known-issues/pt/intelligent-search-word-analyzer-not-normalizing-gender-in-portuguese-words.md @@ -0,0 +1,45 @@ +--- +title: 'O analisador de palavras do Intelligent Search não normaliza o gênero em palavras em português' +id: 2oVUQnXZK6FNXg7co88C1B +status: PUBLISHED +createdAt: 2024-07-26T22:55:32.746Z +updatedAt: 2024-07-26T22:55:46.558Z +publishedAt: 2024-07-26T22:55:46.558Z +firstPublishedAt: 2024-07-26T22:55:33.875Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: o-analisador-de-palavras-do-intelligent-search-nao-normaliza-o-genero-em-palavras-em-portugues +locale: pt +kiStatus: Backlog +internalReference: 1072003 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Espera-se que os termos pesquisados sejam normalizados entre suas diferentes formas (plural/singular, gênero e outras possibilidades), um processo formalmente chamado de stemming. O analisador é diferente para cada idioma para atender às suas necessidades. + +O analisador para o português não está normalizando o gênero das palavras. + +## Simulação + + +Considere uma palavra registrada em diferentes produtos com gêneros diferentes, como "camiseta listrada" e "vestido listrado". + +Embora "listrada" e "listrado" sejam a mesma palavra, mas em formas de gênero diferentes, a busca por "listrada" não retornará os "vestidos" e vice-versa + +## Workaround + + +Registre sinônimos bidirecionais para palavras com variações relevantes de forma de gênero. + + + + + diff --git a/docs/known-issues/pt/interacting-with-the-address-component-while-some-data-on-the-ui-is-still-in-a-loading-state-changes-the-address-insertion-mode.md b/docs/known-issues/pt/interacting-with-the-address-component-while-some-data-on-the-ui-is-still-in-a-loading-state-changes-the-address-insertion-mode.md new file mode 100644 index 000000000..979db3fbb --- /dev/null +++ b/docs/known-issues/pt/interacting-with-the-address-component-while-some-data-on-the-ui-is-still-in-a-loading-state-changes-the-address-insertion-mode.md @@ -0,0 +1,44 @@ +--- +title: 'A interação com o componente de endereço enquanto alguns dados na interface do usuário ainda estão em um estado de carregamento altera o modo de inserção de endereço' +id: 7t3jzIpIppmZDAc9R2BgpS +status: PUBLISHED +createdAt: 2023-09-13T20:39:43.294Z +updatedAt: 2023-09-13T20:39:44.079Z +publishedAt: 2023-09-13T20:39:44.079Z +firstPublishedAt: 2023-09-13T20:39:44.079Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: a-interacao-com-o-componente-de-endereco-enquanto-alguns-dados-na-interface-do-usuario-ainda-estao-em-um-estado-de-carregamento-altera-o-modo-de-insercao-de-endereco +locale: pt +kiStatus: Backlog +internalReference: 423811 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Quando o usuário decide alterar seu endereço enquanto alguns dados respectivos ainda estão sendo carregados na página, o componente de endereço muda de geolocalização para o componente com um menu suspenso. Os dados podem ser, por exemplo, a seleção de uma loja para retirada. Enquanto os dados são carregados na interface, o usuário clica em "alterar endereço" e, com isso, o endereço de retorno fica em outro componente, não no componente de geolocalização. + +## Simulação + + + +- Configure uma conta para usar coordenadas geográficas no checkout; +- Procure um endereço na etapa de envio; +- Clique em Change (Alterar) enquanto a página estiver carregando; +- O componente de endereço será alterado e solicitará que você preencha as informações de endereç + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/pt/interacting-with-the-payment-component-while-is-still-in-a-loading-state-sends-the-wrong-payment-option.md b/docs/known-issues/pt/interacting-with-the-payment-component-while-is-still-in-a-loading-state-sends-the-wrong-payment-option.md new file mode 100644 index 000000000..1402d5854 --- /dev/null +++ b/docs/known-issues/pt/interacting-with-the-payment-component-while-is-still-in-a-loading-state-sends-the-wrong-payment-option.md @@ -0,0 +1,43 @@ +--- +title: 'A interação com o componente de pagamento enquanto ele ainda está em um estado de carregamento envia a opção de pagamento errada' +id: 4kSvM6fti8YfgcUyl4qFJs +status: PUBLISHED +createdAt: 2023-12-12T22:07:58.762Z +updatedAt: 2023-12-12T22:07:59.474Z +publishedAt: 2023-12-12T22:07:59.474Z +firstPublishedAt: 2023-12-12T22:07:59.474Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: a-interacao-com-o-componente-de-pagamento-enquanto-ele-ainda-esta-em-um-estado-de-carregamento-envia-a-opcao-de-pagamento-errada +locale: pt +kiStatus: Backlog +internalReference: 952086 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Quando o comprador altera o método de pagamento enquanto o componente de pagamento ainda está sendo carregado na página, se o método de pagamento tiver opções, o pagamento enviado ao formulário de pedido está errado. Quando esse comportamento ocorre, o pedido não é criado e uma mensagem para revisar as informações de pagamento é exibida. + +## Simulação + + + +- Adicione itens ao carrinho e vá até os dados de pagamento; +- Clique em um método de pagamento diferente enquanto a página estiver carregando e selecione outra opção dentro do componente; +- O pagamento enviado ao orderForm está errado, sendo a primeira opção + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/pt/intermitent-site-editor-content-loss.md b/docs/known-issues/pt/intermitent-site-editor-content-loss.md new file mode 100644 index 000000000..7c4706e28 --- /dev/null +++ b/docs/known-issues/pt/intermitent-site-editor-content-loss.md @@ -0,0 +1,49 @@ +--- +title: 'Perda intermitente de conteúdo do Site Editor' +id: 3a5MlAoD2Z7Gu6HDS8wihD +status: PUBLISHED +createdAt: 2022-07-05T17:07:24.733Z +updatedAt: 2024-03-21T20:37:27.369Z +publishedAt: 2024-03-21T20:37:27.369Z +firstPublishedAt: 2022-07-05T17:07:25.091Z +contentType: knownIssue +productTeam: CMS +author: 2mXZkbi0oi061KicTExNjo +tag: CMS +slug: perda-intermitente-de-conteudo-do-site-editor +locale: pt +kiStatus: Scheduled +internalReference: 610533 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Cada alteração de conteúdo no Site Editor insere alterações no arquivo content.json, que é armazenado em um bucket no AWS S3. Alguns clientes relataram uma perda de conteúdo do Site Editor após alguns procedimentos comuns de atualizações de temas. + +## Simulação + + +O cenário é intermitente, no entanto, foi relatado em dois cenários diferentes: + +**1. Ao promover um espaço de trabalho de produção para o mestre:** +Os clientes relataram que, ao promover um espaço de trabalho de produção, contendo alterações em componentes, para o ambiente mestre, houve uma perda de conteúdo em outros espaços de trabalho. + +**2. Ao instalar uma nova versão em um espaço de trabalho de teste:** +Os clientes relataram que, ao instalar uma nova versão de tema em um espaço de trabalho de teste, o conteúdo das páginas de categoria era excluído. + + + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/pt/internalsearcherror-timeouts-on-portal.md b/docs/known-issues/pt/internalsearcherror-timeouts-on-portal.md new file mode 100644 index 000000000..1b628d607 --- /dev/null +++ b/docs/known-issues/pt/internalsearcherror-timeouts-on-portal.md @@ -0,0 +1,45 @@ +--- +title: 'Tempo limite do InternalSearchError no Portal' +id: 6D6mdJ3zQypy1lcuht7WuU +status: PUBLISHED +createdAt: 2024-06-03T15:25:56.353Z +updatedAt: 2024-07-30T13:55:06.518Z +publishedAt: 2024-07-30T13:55:06.518Z +firstPublishedAt: 2024-06-03T15:25:57.378Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: tempo-limite-do-internalsearcherror-no-portal +locale: pt +kiStatus: Backlog +internalReference: 1043003 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Atualmente, as lojas que usam a pesquisa legada do Portal podem enfrentar, ao usar vários filtros em sua loja, como filtros de coleção em modelos, tempos limite aleatórios e intermitentes que geralmente são exibidos como um erro "Algo deu errado" para os clientes. + +Esse problema é, internamente, um tempo limite que está sendo analisado pelas equipes de tecnologia para que seu tempo seja aumentado. + +## Simulação + + +Esse erro é altamente intermitente e difícil de replicar de forma consistente. Ele costuma ser mais frequente em contas que usam vários filtros de coleção em seus modelos, mas não há uma maneira confiável de replicá-lo. + + + +## Workaround + + +Enquanto os tempos limite não são investigados e aumentados, recomenda-se reduzir a quantidade de filtros que estão sendo usados em pesquisas e menus, o que não garante a eliminação completa desses tempos limite, mas os reduz significativamente. + + + + + diff --git a/docs/known-issues/pt/invalid-postal-code-message-in-checkout-ui-when-address-is-in-available-addresses-with-different-country.md b/docs/known-issues/pt/invalid-postal-code-message-in-checkout-ui-when-address-is-in-available-addresses-with-different-country.md new file mode 100644 index 000000000..a1bc94ed7 --- /dev/null +++ b/docs/known-issues/pt/invalid-postal-code-message-in-checkout-ui-when-address-is-in-available-addresses-with-different-country.md @@ -0,0 +1,47 @@ +--- +title: 'Mensagem "Código postal inválido" na interface do usuário do checkout quando o endereço está em endereços disponíveis com país diferente' +id: 4VggIx4xWPNW6OBIrQ0js4 +status: PUBLISHED +createdAt: 2024-06-21T17:08:59.860Z +updatedAt: 2024-06-21T17:09:00.771Z +publishedAt: 2024-06-21T17:09:00.771Z +firstPublishedAt: 2024-06-21T17:09:00.771Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: mensagem-codigo-postal-invalido-na-interface-do-usuario-do-checkout-quando-o-endereco-esta-em-enderecos-disponiveis-com-pais-diferente +locale: pt +kiStatus: Backlog +internalReference: 1053959 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +A interface do usuário do checkout usa o país registrado em seu estado para validar a entrada do código postal. + +Quando os endereços são registrados em endereços disponíveis, mas o formulário de pedido é alterado para outro canal de vendas, e esse canal de vendas tem um país diferente para envio, a mensagem "Código postal inválido" é exibida logo abaixo da entrada do código postal, não sendo possível prosseguir com a compra. + +## Simulação + + + +- Monte um carrinho e adicione um endereço; +- Altere o canal de vendas, onde ele é enviado para um país diferente; +- Tente adicionar o novo código postal; é exibida a mensagem "Código postal inválido". + + + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/pt/inventory-notifications-to-indexer-are-cached.md b/docs/known-issues/pt/inventory-notifications-to-indexer-are-cached.md new file mode 100644 index 000000000..efabd48cd --- /dev/null +++ b/docs/known-issues/pt/inventory-notifications-to-indexer-are-cached.md @@ -0,0 +1,50 @@ +--- +title: 'As notificações de inventário para o indexador são armazenadas em cache' +id: 2eFmUbO1PR7ahxAGiMkqZd +status: PUBLISHED +createdAt: 2023-10-05T12:48:05.930Z +updatedAt: 2024-05-14T11:26:36.897Z +publishedAt: 2024-05-14T11:26:36.897Z +firstPublishedAt: 2023-10-05T12:48:06.727Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: as-notificacoes-de-inventario-para-o-indexador-sao-armazenadas-em-cache +locale: pt +kiStatus: Fixed +internalReference: 914545 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Quando uma conta de franquia ou um vendedor notifica a conta principal (ou o marketplace) sobre alterações no estoque, a conta envia o produto ao indexador para ter as informações mais atualizadas. + +O sistema responsável por receber as notificações e passá-las ao indexador é o Broadcaster. + +O problema é que o fluxo de trabalho Disponibilidade -> Broadcaster -> Indexador está funcionando em um ritmo muito rápido e, em alguns casos, as informações ainda são armazenadas em cache. Dessa forma, o indexador permanece com as informações antigas até uma nova indexação. + +## Simulação + + +Não há uma maneira fácil de simular esse cenário, pois ele não acontece em todas as ocasiões. +O processo deve ser: + +1. A conta da franquia atualiza um inventário; +2. A emissora envia o produto para o indexador; +3. O indexador atualiza o sku da conta principal com as informações antigas + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/pt/inventory-reserved-items-error.md b/docs/known-issues/pt/inventory-reserved-items-error.md index 4ffb7f3f2..042b8a016 100644 --- a/docs/known-issues/pt/inventory-reserved-items-error.md +++ b/docs/known-issues/pt/inventory-reserved-items-error.md @@ -1,36 +1,42 @@ --- -title: 'Inventory Reserved Items Error' +title: 'Erro de itens reservados de estoque' id: 37cO3T4D0exvOMhStKYds9 -status: CHANGED +status: PUBLISHED createdAt: 2022-05-18T15:13:46.087Z -updatedAt: 2022-06-27T12:33:44.492Z -publishedAt: 2022-06-20T12:39:37.793Z +updatedAt: 2024-07-03T20:14:35.313Z +publishedAt: 2024-07-03T20:14:35.313Z firstPublishedAt: 2022-05-18T15:13:46.568Z contentType: knownIssue productTeam: Logistics author: 2mXZkbi0oi061KicTExNjo tag: Logistics -slug: inventory-reserved-items-error +slug: erro-de-itens-reservados-de-estoque locale: pt -kiStatus: Backlog +kiStatus: Fixed internalReference: 347924 --- ## Sumário -
-

Este conteúdo só está disponível em Inglês.

+
+

Este problema conhecido foi traduzido automaticamente do inglês.

+ + +Ao verificar os itens de status reservado no **Inventory Management**, há um erro ao mostrar os pedidos relacionados. + +Não é possível ver os pedidos; ao clicar no número de itens reservados, é exibida a mensagem de erro "There was an error loading reservations. Por favor, tente novamente." + ## Simulação -
-

Este conteúdo só está disponível em Inglês.

-
+ + +A simulação não é possível ## Workaround -
-

Este conteúdo só está disponível em Inglês.

-
+ + +Não há nenhuma solução alternativa disponível. diff --git a/docs/known-issues/pt/invisible-characters-in-category-names-cause-page-not-found-errors.md b/docs/known-issues/pt/invisible-characters-in-category-names-cause-page-not-found-errors.md new file mode 100644 index 000000000..4fcb39130 --- /dev/null +++ b/docs/known-issues/pt/invisible-characters-in-category-names-cause-page-not-found-errors.md @@ -0,0 +1,44 @@ +--- +title: 'Caracteres invisíveis em nomes de categorias causam erros de "página não encontrada' +id: 4np2BZUF1EmlLmV0KTpnrf +status: PUBLISHED +createdAt: 2024-07-05T13:11:13.031Z +updatedAt: 2024-07-05T13:11:14.090Z +publishedAt: 2024-07-05T13:11:14.090Z +firstPublishedAt: 2024-07-05T13:11:14.090Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: caracteres-invisiveis-em-nomes-de-categorias-causam-erros-de-pagina-nao-encontrada +locale: pt +kiStatus: Backlog +internalReference: 1061149 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Ao criar categorias por meio da API ou do painel de administração, o nome da categoria não é validado corretamente, permitindo a inclusão de caracteres invisíveis. Como o nome da categoria é usado para gerar o URL da categoria, esses caracteres invisíveis também são incluídos no URL. Isso faz com que a página da categoria não funcione corretamente e retorne um erro "Página não encontrada". + +## Simulação + + + +1. Crie uma categoria com um caractere invisível em seu nome usando a API ou o painel de administração. +2. Acesse o URL da API para essa categoria. +3. Observe o erro "Página não encontrada" + +## Workaround + + + +A solução alternativa é remover o caractere invisível do nome da categoria, o que também atualizará o URL da página, resolvendo o problema. + + + + diff --git a/docs/known-issues/pt/isavailablepersaleschannel-parameter-does-not-work-as-expected-on-the-search-api.md b/docs/known-issues/pt/isavailablepersaleschannel-parameter-does-not-work-as-expected-on-the-search-api.md index 27bcb73ee..fcaaefb50 100644 --- a/docs/known-issues/pt/isavailablepersaleschannel-parameter-does-not-work-as-expected-on-the-search-api.md +++ b/docs/known-issues/pt/isavailablepersaleschannel-parameter-does-not-work-as-expected-on-the-search-api.md @@ -3,8 +3,8 @@ title: 'O parâmetro isAvailablePerSalesChannel não funciona como esperado na A id: 6vexCZQTib8fFI6sCSTdWL status: PUBLISHED createdAt: 2022-09-12T16:03:25.215Z -updatedAt: 2022-11-25T21:43:40.015Z -publishedAt: 2022-11-25T21:43:40.015Z +updatedAt: 2024-02-16T20:24:54.890Z +publishedAt: 2024-02-16T20:24:54.890Z firstPublishedAt: 2022-09-12T16:03:25.837Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: o-parametro-isavailablepersaleschannel-nao-funciona-como-esperado-na-api-de-pesquisa locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 656284 --- diff --git a/docs/known-issues/pt/issue-on-the-explained-search-for-searches-with-accent-marks.md b/docs/known-issues/pt/issue-on-the-explained-search-for-searches-with-accent-marks.md index 9d97e5c2f..a12b8db98 100644 --- a/docs/known-issues/pt/issue-on-the-explained-search-for-searches-with-accent-marks.md +++ b/docs/known-issues/pt/issue-on-the-explained-search-for-searches-with-accent-marks.md @@ -3,8 +3,8 @@ title: 'Edição na Busca Explicada de buscas com acentos' id: 5rh2FSzIeSjnO7bUlEkJ9S status: PUBLISHED createdAt: 2022-02-23T21:59:57.268Z -updatedAt: 2022-11-25T21:58:45.841Z -publishedAt: 2022-11-25T21:58:45.841Z +updatedAt: 2024-02-16T20:28:06.748Z +publishedAt: 2024-02-16T20:28:06.748Z firstPublishedAt: 2022-02-23T21:59:57.508Z contentType: knownIssue productTeam: Intelligent Search @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Intelligent Search slug: edicao-na-busca-explicada-de-buscas-com-acentos locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 434752 --- diff --git a/docs/known-issues/pt/issue-on-translating-titles-for-some-facets.md b/docs/known-issues/pt/issue-on-translating-titles-for-some-facets.md index 14f687cbd..5908ab983 100644 --- a/docs/known-issues/pt/issue-on-translating-titles-for-some-facets.md +++ b/docs/known-issues/pt/issue-on-translating-titles-for-some-facets.md @@ -1,18 +1,18 @@ --- -title: 'Edição sobre a tradução de títulos para algumas facetas' +title: 'Problema na tradução de títulos para algumas facetas' id: iG3Kb1AfH7QIqYn1ewnuw status: PUBLISHED createdAt: 2023-03-22T19:26:31.477Z -updatedAt: 2023-03-22T19:26:31.933Z -publishedAt: 2023-03-22T19:26:31.933Z +updatedAt: 2023-10-27T00:51:10.361Z +publishedAt: 2023-10-27T00:51:10.361Z firstPublishedAt: 2023-03-22T19:26:31.933Z contentType: knownIssue productTeam: Intelligent Search author: 2mXZkbi0oi061KicTExNjo tag: Intelligent Search -slug: edicao-sobre-a-traducao-de-titulos-para-algumas-facetas +slug: problema-na-traducao-de-titulos-para-algumas-facetas locale: pt -kiStatus: Backlog +kiStatus: Fixed internalReference: 776353 --- @@ -23,25 +23,15 @@ internalReference: 776353
-Há alguns casos em que o título da página está incorreto para lojas multilíngües em páginas como categoria, subcategoria e marcas, onde o caminho tem um valor e quando se olha o título da página tem um nome diferente que não combina com o esperado. - - -## +Há alguns casos em que o título da página está incorreto para lojas multilíngues em páginas como categoria, subcategoria e marcas, em que o caminho tem um valor e, ao examinar o título da página, ele tem um nome diferente que não corresponde ao esperado. ## Simulação -Verifique o caminho que está sendo montado também verifique se a loja é multilíngüe, e se isto não combina com o caminho e as respectivas traduções, se isto não combina é um bug. - - -## +Verifique o caminho que está sendo montado e verifique também se a loja é multilíngue e, se isso não corresponder ao caminho e às respectivas traduções, se não corresponder, isso é um bug ## Workaround -Não há nenhum - - - - +N/A diff --git a/docs/known-issues/pt/issue-with-session-apis-using-public-properties-beginning-with-the-same-prefix.md b/docs/known-issues/pt/issue-with-session-apis-using-public-properties-beginning-with-the-same-prefix.md new file mode 100644 index 000000000..e97933f6d --- /dev/null +++ b/docs/known-issues/pt/issue-with-session-apis-using-public-properties-beginning-with-the-same-prefix.md @@ -0,0 +1,43 @@ +--- +title: 'Problema com APIs de sessão usando propriedades públicas que começam com o mesmo prefixo' +id: RAoSKg2hwwiC6L7wFPyNv +status: PUBLISHED +createdAt: 2023-08-21T20:00:45.403Z +updatedAt: 2023-08-21T20:11:44.751Z +publishedAt: 2023-08-21T20:11:44.751Z +firstPublishedAt: 2023-08-21T20:00:46.132Z +contentType: knownIssue +productTeam: Identity +author: 2mXZkbi0oi061KicTExNjo +tag: Identity +slug: problema-com-apis-de-sessao-usando-propriedades-publicas-que-comecam-com-o-mesmo-prefixo +locale: pt +kiStatus: Backlog +internalReference: 885011 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +A API de sessão está gerando algumas inconsistências. A equipe de engenharia identificou o erro, que está relacionado a propriedades que começam com a mesma palavra. + +## Simulação + + +Se você fizer um POST enviando 2 valores públicos com o mesmo prefixo, a API receberá apenas um. Se você tentar novamente, fazendo o mesmo POST enviando os mesmos 2 valores, a API receberá ambos. + + + +## Workaround + + +n/a + + + + + diff --git a/docs/known-issues/pt/issues-inserting-values-in-loyalty-gift-card-at-checkout.md b/docs/known-issues/pt/issues-inserting-values-in-loyalty-gift-card-at-checkout.md new file mode 100644 index 000000000..078c626ac --- /dev/null +++ b/docs/known-issues/pt/issues-inserting-values-in-loyalty-gift-card-at-checkout.md @@ -0,0 +1,42 @@ +--- +title: 'Problemas ao inserir valores no cartão-presente de fidelidade no checkout' +id: 74bFvs0PmQzRGzkOdnwiLw +status: PUBLISHED +createdAt: 2023-11-28T17:16:34.758Z +updatedAt: 2023-11-28T17:16:35.407Z +publishedAt: 2023-11-28T17:16:35.407Z +firstPublishedAt: 2023-11-28T17:16:35.407Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: problemas-ao-inserir-valores-no-cartaopresente-de-fidelidade-no-checkout +locale: pt +kiStatus: Backlog +internalReference: 943629 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Ao usar o cartão-presente de fidelidade, os usuários podem ter uma experiência ruim ao selecionar a opção "Use only part of the value" (Usar apenas parte do valor), pois não há botão "Add" (Adicionar) após preencher "Value to use" (Valor a ser usado) (a entrada é aceita automaticamente), portanto, se um valor não for preenchido com rapidez suficiente, ele será atualizado apenas com os primeiros dígitos, fazendo com que o usuário tenha de repetir o procedimento. Essa experiência é pior no site para celular. + +## Simulação + + +Depois de criar um cartão-presente de fidelidade para um e-mail, ele aparecerá no checkout e você poderá prosseguir com o cenário descrito acima. + +https://support.vtex.com/hc/en-us/articles/1289748527644 + +## Workaround + + +NA + + + + diff --git a/docs/known-issues/pt/issues-with-billingaddress-leading-to-transaction-cancellations.md b/docs/known-issues/pt/issues-with-billingaddress-leading-to-transaction-cancellations.md new file mode 100644 index 000000000..8ceedc3c3 --- /dev/null +++ b/docs/known-issues/pt/issues-with-billingaddress-leading-to-transaction-cancellations.md @@ -0,0 +1,48 @@ +--- +title: 'Problemas com BillingAddress que levam ao cancelamento de transações' +id: 14RT6S4Hm7H30L0FBzdDRY +status: PUBLISHED +createdAt: 2024-05-06T16:34:12.989Z +updatedAt: 2024-05-06T16:34:14.299Z +publishedAt: 2024-05-06T16:34:14.299Z +firstPublishedAt: 2024-05-06T16:34:14.299Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: problemas-com-billingaddress-que-levam-ao-cancelamento-de-transacoes +locale: pt +kiStatus: Backlog +internalReference: 1027901 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + + +As transações estão sendo canceladas durante a análise antifraude devido à falta de informações essenciais no `billingAddress`. + +O `billingAddress` é enviado durante o processo de pagamento e pode ser uma cópia do `shippingAddress` se o usuário optar por não diferenciá-los (marcando `isBillingAddressDifferent` como `false`) durante o checkout. Como alternativa, pode ser um novo endereço fornecido pelo usuário se a opção `isBillingAddressDifferent` for marcada como `true`. Esse endereço é usado na solicitação de autorização antifraude e a ausência de informações obrigatórias pode levar ao cancelamento de transações. + +Observamos que esse comportamento ocorre com pagamentos feitos com novos cartões, que não foram salvos anteriormente na loja, e quando o usuário opta por não diferenciar os endereços (`isBillingAddressDifferent`: `false`). É importante ressaltar que o `shippingAaddress` contém todos os campos obrigatórios preenchidos corretamente, enquanto o `billingAddress`, que deveria ser uma cópia do `shippingAddress`, permanece incompleto. + +## Simulação + + +Não foi possível replicar esse problema + + + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/pt/issues-with-my-account-links.md b/docs/known-issues/pt/issues-with-my-account-links.md new file mode 100644 index 000000000..55aee3c38 --- /dev/null +++ b/docs/known-issues/pt/issues-with-my-account-links.md @@ -0,0 +1,45 @@ +--- +title: 'Problemas com os links de Minha conta' +id: 1p23CCNhJwnEXm501P9Nxh +status: PUBLISHED +createdAt: 2023-07-03T17:26:59.597Z +updatedAt: 2023-07-03T17:27:00.108Z +publishedAt: 2023-07-03T17:27:00.108Z +firstPublishedAt: 2023-07-03T17:27:00.108Z +contentType: knownIssue +productTeam: Order Management +author: 2mXZkbi0oi061KicTExNjo +tag: Order Management +slug: problemas-com-os-links-de-minha-conta +locale: pt +kiStatus: Backlog +internalReference: 522514 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Os links em Minha conta (menu do cabeçalho) não funcionam se o usuário já estiver na seção Minha conta + +## Simulação + + +Acesso à página My account (Minha conta) +Clique no link do menu do cabeçalho (como a opção Orders (Pedidos), por exemplo) +Verificar se a url foi modificada, mas a página não é carregada + + + +## Workaround + + +Não há solução alternativa. + + + + + diff --git a/docs/known-issues/pt/it-is-not-possible-to-add-an-item-with-attachment-to-the-cart-if-there-is-already-another-unit-of-this-item-without-attachment-in-the-cart.md b/docs/known-issues/pt/it-is-not-possible-to-add-an-item-with-attachment-to-the-cart-if-there-is-already-another-unit-of-this-item-without-attachment-in-the-cart.md new file mode 100644 index 000000000..226f8c870 --- /dev/null +++ b/docs/known-issues/pt/it-is-not-possible-to-add-an-item-with-attachment-to-the-cart-if-there-is-already-another-unit-of-this-item-without-attachment-in-the-cart.md @@ -0,0 +1,51 @@ +--- +title: 'Não é possível adicionar um item com anexo ao carrinho se já houver outra unidade desse item sem anexo no carrinho' +id: 3l41VmdtPCxUjYChuO7o9O +status: PUBLISHED +createdAt: 2021-09-15T15:24:52.309Z +updatedAt: 2024-02-02T15:01:32.297Z +publishedAt: 2024-02-02T15:01:32.297Z +firstPublishedAt: 2021-09-15T15:30:26.487Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: nao-e-possivel-adicionar-um-item-com-anexo-ao-carrinho-se-ja-houver-outra-unidade-desse-item-sem-anexo-no-carrinho +locale: pt +kiStatus: No Fix +internalReference: 412041 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Durante o processo de compra, se o cliente adicionar um item que já tenha sido incluído no carrinho anteriormente e a nova inclusão tiver opções de montagem, o segundo item não será adicionado ao carrinho. + +Por exemplo, se, durante o processo de compra, o cliente adicionar uma SKU ao carrinho e, em seguida, outra unidade da mesma SKU, mas com garantia estendida (via assemblyOptions), o último item adicionado (o item com garantia estendida) não estará disponível no carrinho. + +## Simulação + + +Para executar a simulação, verifique se há itens com opções de montagem em sua loja. + + +1. Acesse a loja; +2. Adicionar um produto ao carrinho; +3. Adicione o produto mais uma vez e inclua uma opção de montagem ao item (uma personalização ou uma garantia estendida, por exemplo); +4. Verifique o carrinho e verifique se o item com a opção de montagem não foi adicionado. + + + +## Workaround + + +Não há nenhuma solução alternativa disponível. + + + + + diff --git a/docs/known-issues/pt/it-is-not-possible-to-create-a-path-using-content-type-via-ui.md b/docs/known-issues/pt/it-is-not-possible-to-create-a-path-using-content-type-via-ui.md new file mode 100644 index 000000000..d8196ccb1 --- /dev/null +++ b/docs/known-issues/pt/it-is-not-possible-to-create-a-path-using-content-type-via-ui.md @@ -0,0 +1,47 @@ +--- +title: 'Não é possível criar um caminho usando o tipo de conteúdo por meio da interface do usuário' +id: 3jVjkZYCATrnDNhR0IKSEA +status: PUBLISHED +createdAt: 2023-10-23T13:19:09.970Z +updatedAt: 2024-07-01T18:49:16.580Z +publishedAt: 2024-07-01T18:49:16.580Z +firstPublishedAt: 2023-10-23T13:19:10.738Z +contentType: knownIssue +productTeam: CMS +author: 2mXZkbi0oi061KicTExNjo +tag: CMS +slug: nao-e-possivel-criar-um-caminho-usando-o-tipo-de-conteudo-por-meio-da-interface-do-usuario +locale: pt +kiStatus: No Fix +internalReference: 923619 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Se tentarmos criar um caminho usando tipos de conteúdo por meio da interface do usuário, a página não funcionará. Ela só funcionará se a criarmos por meio do tema. + +## Simulação + + + +- Crie um caminho usando um tipo de conteúdo no módulo Pages, por exemplo, `storeTest/:test_id` +- Salve-o +- Tente acessá-lo no front +- Não funcionará + + + +## Workaround + + +Se adicionarmos o caminho usando o tipo de conteúdo por meio do tema, a página aparecerá na interface do usuário e funcionará + + + + + diff --git a/docs/known-issues/pt/item-autocomplete-not-shown-in-seller-whitelabel-change-order.md b/docs/known-issues/pt/item-autocomplete-not-shown-in-seller-whitelabel-change-order.md new file mode 100644 index 000000000..2eeedae11 --- /dev/null +++ b/docs/known-issues/pt/item-autocomplete-not-shown-in-seller-whitelabel-change-order.md @@ -0,0 +1,44 @@ +--- +title: 'O preenchimento automático do item não é exibido na etiqueta branca do vendedor (ordem de modificação)' +id: 1jvkXj20gVHNtpp3KNL5GW +status: PUBLISHED +createdAt: 2024-03-05T21:55:53.411Z +updatedAt: 2024-03-11T20:00:01.928Z +publishedAt: 2024-03-11T20:00:01.928Z +firstPublishedAt: 2024-03-05T21:55:54.222Z +contentType: knownIssue +productTeam: Order Management +author: 2mXZkbi0oi061KicTExNjo +tag: Order Management +slug: o-preenchimento-automatico-do-item-nao-e-exibido-na-etiqueta-branca-do-vendedor-ordem-de-modificacao +locale: pt +kiStatus: Backlog +internalReference: 348841 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Ao alterar um item (ordem de alteração) de uma conta de vendedor WhiteLabel, o preenchimento automático não mostra o item como esperado. + + +## Simulação + + +- Acesse um pedido de uma conta de vendedor de marca branca e solicite a opção de alteração de item: +- Ao preencher o nome do SKU na pesquisa, ele não é exibido pelo preenchimento automático: +- O mesmo se aplica ao vendedor de marca branca com a nova versão de pedidos administrativos + +## Workaround + + +Você pode fazer a alteração do item por meio da API Register Change on Order. + + + + + diff --git a/docs/known-issues/pt/item-available-when-customer-location-is-not-defined-with-no-stock.md b/docs/known-issues/pt/item-available-when-customer-location-is-not-defined-with-no-stock.md new file mode 100644 index 000000000..b2b58c989 --- /dev/null +++ b/docs/known-issues/pt/item-available-when-customer-location-is-not-defined-with-no-stock.md @@ -0,0 +1,45 @@ +--- +title: 'Item disponível quando a localização do cliente não está definida e não há estoque' +id: 7vDywP0WtfpJ4bCiNkXNfw +status: PUBLISHED +createdAt: 2024-07-30T22:51:30.425Z +updatedAt: 2024-07-30T22:54:29.056Z +publishedAt: 2024-07-30T22:54:29.056Z +firstPublishedAt: 2024-07-30T22:51:31.764Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: item-disponivel-quando-a-localizacao-do-cliente-nao-esta-definida-e-nao-ha-estoque +locale: pt +kiStatus: Backlog +internalReference: 1073363 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Quando a localização do cliente não é definida, os itens aparecem disponíveis mesmo quando não há estoque disponível e nenhuma etiqueta branca do vendedor é abrangente. Isso acontece somente se a SKU tiver estoque no vendedor de etiqueta branca em um depósito associado a um canal de vendas diferente daquele registrado no endpoint de atendimento do vendedor. + +## Simulação + + + +- Não há estoque para o vendedor 1; +- Nenhum vendedor abrangente configurado; +- Estoque em um vendedor de marca branca em um canal de vendas diferente do ponto de extremidade de atendimento, por exemplo: +Ponto de extremidade de atendimento com sc=1; +Estoque no vendedor para sc=2 + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/pt/itemname-of-purchase-event-is-different-from-itemname-of-add-to-cart-event-in-google-analytics.md b/docs/known-issues/pt/itemname-of-purchase-event-is-different-from-itemname-of-add-to-cart-event-in-google-analytics.md new file mode 100644 index 000000000..7fd6e236b --- /dev/null +++ b/docs/known-issues/pt/itemname-of-purchase-event-is-different-from-itemname-of-add-to-cart-event-in-google-analytics.md @@ -0,0 +1,35 @@ +--- +title: 'O item_name do evento de compra é diferente do item_name do evento de adição ao carrinho no Google Analytics' +id: 3FV2cJIV7uOIoH0lpl0iMP +status: PUBLISHED +createdAt: 2023-08-10T12:59:26.495Z +updatedAt: 2023-08-10T12:59:27.432Z +publishedAt: 2023-08-10T12:59:27.432Z +firstPublishedAt: 2023-08-10T12:59:27.432Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: o-itemname-do-evento-de-compra-e-diferente-do-itemname-do-evento-de-adicao-ao-carrinho-no-google-analytics +locale: pt +kiStatus: Backlog +internalReference: 878629 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Quando a SKU tem o mesmo nome que o produto, o item_name da compra é diferente do item_name do evento add-to-cart. + +## Simulação + + + +## Workaround + + + diff --git a/docs/known-issues/pt/items-in-benefits-not-generated-in-promotions-with-collections-associated.md b/docs/known-issues/pt/items-in-benefits-not-generated-in-promotions-with-collections-associated.md new file mode 100644 index 000000000..3dd8c41a9 --- /dev/null +++ b/docs/known-issues/pt/items-in-benefits-not-generated-in-promotions-with-collections-associated.md @@ -0,0 +1,50 @@ +--- +title: 'Itens em benefícios não gerados em promoções com coleções associadas' +id: 9HrnxMcq7VWFQOPhg9ywd +status: PUBLISHED +createdAt: 2024-02-21T15:09:01.111Z +updatedAt: 2024-02-21T15:09:01.913Z +publishedAt: 2024-02-21T15:09:01.913Z +firstPublishedAt: 2024-02-21T15:09:01.913Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: itens-em-beneficios-nao-gerados-em-promocoes-com-colecoes-associadas +locale: pt +kiStatus: Backlog +internalReference: 985850 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + + +Ao fazer uma promoção com produtos/skus associados por meio de uma coleção, o productContext não está preparado para criar a matriz de itens dentro dos benefícios associados aos produtos da coleção + +## Simulação + + + + +- Criar uma promoção +- Associar os produtos para essa promoção por meio de uma coleção +- Abra um dos produtos que deve ter uma promoção +- Abra o console do seu navegador +- Verifique se há productContextProvider em sua extensão React Dev Tools +- Abra benefits.items, ele estará vazio ou com o sku com o mesmo id da coleçã + +## Workaround + + + +A única maneira possível de preencher o benefits.items é preencher todos os skus associados à promoção em vez de um cluster/coleção + + + + + diff --git a/docs/known-issues/pt/kit-creation-api-is-not-calculating-component-prices.md b/docs/known-issues/pt/kit-creation-api-is-not-calculating-component-prices.md index c43f9cc22..deb9497ec 100644 --- a/docs/known-issues/pt/kit-creation-api-is-not-calculating-component-prices.md +++ b/docs/known-issues/pt/kit-creation-api-is-not-calculating-component-prices.md @@ -3,8 +3,8 @@ title: 'A API de criação de kits não está calculando os preços dos componen id: 3yyIEv6o3CjIbUg4KoLOWT status: PUBLISHED createdAt: 2023-03-28T16:34:55.491Z -updatedAt: 2023-03-28T16:34:55.990Z -publishedAt: 2023-03-28T16:34:55.990Z +updatedAt: 2024-04-02T18:36:44.624Z +publishedAt: 2024-04-02T18:36:44.624Z firstPublishedAt: 2023-03-28T16:34:55.990Z contentType: knownIssue productTeam: Catalog @@ -23,7 +23,7 @@ internalReference: 739693 -Atualmente, a carga útil do KIT API de inserção tem um formato que solicita os componentes que compõem este kit e suas quantidades e preços de acordo com as quantidades. +Atualmente, a carga útil da API de inserção de KIT tem um formato que solicita os componentes que compõem esse kit e suas respectivas quantidades e preços. O preço esperado de um KIT deve ser uma soma ponderada dos preços de seus componentes * suas quantidades necessárias para compor o kit. @@ -34,29 +34,20 @@ Componente (B) --> $25, 1 unidade O preço do kit deve ser: 10*2 + 25 === 45. -Isto é o que acontece no KIT UI SkuKit.aspx. +Isso é o que acontece no KIT UI SkuKit.aspx. -Entretanto, a API https://developers.vtex.com/docs/api-reference/catalog-api#post-/api/catalog/pvt/stockkeepingunitkit não contabiliza múltiplos componentes na soma, portanto, o preço só considera cada componente uma vez no cálculo (então, nosso exemplo acima seria, incorretamente, 10 + 25 = 35). +Entretanto, a API https://developers.vtex.com/docs/api-reference/catalog-api#post-/api/catalog/pvt/stockkeepingunitkit não está fazendo essas atualizações de preço para outros componentes além do primeiro adicionado. - - - -## - ## Simulação -Crie um kit utilizando o seguinte API com um componente com uma quantidade de 2 ou mais https://developers.vtex.com/docs/api-reference/catalog-api#post-/api/catalog/pvt/stockkeepingunitkit e depois verifique seu preço no módulo de preços UI. - - - +Crie um kit usando a seguinte API com um componente com uma quantidade de 2 ou mais https://developers.vtex.com/docs/api-reference/catalog-api#post-/api/catalog/pvt/stockkeepingunitkit e, em seguida, verifique seu preço na interface do usuário do módulo de preços. -## ## Workaround -Ao criar um kit, vá até a IU e salve os componentes mais uma vez para executar a lógica de cálculo da referida soma ponderada. +Insira o preço final do kit diretamente por meio da API de preços. diff --git a/docs/known-issues/pt/kit-weight-can-be-overritten-by-apiwebservice.md b/docs/known-issues/pt/kit-weight-can-be-overritten-by-apiwebservice.md index c8c4c6b37..10192f13f 100644 --- a/docs/known-issues/pt/kit-weight-can-be-overritten-by-apiwebservice.md +++ b/docs/known-issues/pt/kit-weight-can-be-overritten-by-apiwebservice.md @@ -3,8 +3,8 @@ title: 'O peso do kit pode ser sobreescrito por API/Webservice' id: Dlrs4qgHsnwIHxqqV0Rmg status: PUBLISHED createdAt: 2022-06-28T16:55:40.711Z -updatedAt: 2022-11-25T21:43:12.999Z -publishedAt: 2022-11-25T21:43:12.999Z +updatedAt: 2024-02-16T20:29:08.522Z +publishedAt: 2024-02-16T20:29:08.522Z firstPublishedAt: 2022-06-28T16:55:40.971Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: o-peso-do-kit-pode-ser-sobreescrito-por-apiwebservice locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 429993 --- diff --git a/docs/known-issues/pt/konduto-af-cannot-complete-a-request-when-the-accountid-is-missing.md b/docs/known-issues/pt/konduto-af-cannot-complete-a-request-when-the-accountid-is-missing.md index 5065371cb..fab10d73c 100644 --- a/docs/known-issues/pt/konduto-af-cannot-complete-a-request-when-the-accountid-is-missing.md +++ b/docs/known-issues/pt/konduto-af-cannot-complete-a-request-when-the-accountid-is-missing.md @@ -1,16 +1,16 @@ --- -title: 'Konduto AF não pode completar um pedido quando falta a contaId.' +title: 'O Konduto AF não pode concluir uma solicitação quando o accountId está ausente.' id: CGHZoCfr01ATsbtiLU9ym status: PUBLISHED createdAt: 2022-03-03T22:09:57.638Z -updatedAt: 2022-11-25T22:05:52.845Z -publishedAt: 2022-11-25T22:05:52.845Z +updatedAt: 2023-06-20T17:54:26.840Z +publishedAt: 2023-06-20T17:54:26.840Z firstPublishedAt: 2022-03-03T22:09:58.094Z contentType: knownIssue productTeam: Payments author: 2mXZkbi0oi061KicTExNjo tag: Payments -slug: konduto-af-nao-pode-completar-um-pedido-quando-falta-a-contaid +slug: o-konduto-af-nao-pode-concluir-uma-solicitacao-quando-o-accountid-esta-ausente locale: pt kiStatus: Backlog internalReference: 496298 @@ -23,22 +23,25 @@ internalReference: 496298 +Há um problema para aprovar algumas transações relacionadas ao sistema antifraude da Konduto. Esse problema ocorre quando o sistema não consegue fazer a solicitação necessária devido à ausência do accountId, que é necessário para recuperar as informações de pagamento do banco de dados da conta. Você pode verificar isso examinando a rota "/payment", onde encontrará o nó "usedAccountId" com um valor de "False" nesses casos. -Algumas transações não podem ser concluídas porque a Konduto antifraude não faz o pedido apropriado porque falta a conta utilizada para obter informações de pagamento na tabela de banco de dados da conta. Isto pode ser validado observando a rota de pagamento onde o nó "useAccountId" é falso neste caso. - -**{**"nome": "usedAccountId", "valor": "Falso "**}**** - +**{**"name": "usedAccountId", "value": "False "**}** +Além disso, esse problema é comumente observado quando um usuário remove seu próprio cartão da página MyAccount imediatamente após fazer um pedido. ## Simulação -Este erro não pode ser reproduzido neste momento, ele ocorre de forma intermitente. +Siga a etapa mencionada anteriormente, que envolve a exclusão de um cartão imediatamente após a realização de um pedido utilizando o Konduto Antifraud. ## Workaround -Não há nenhuma solução disponível. +N/A + + + + diff --git a/docs/known-issues/pt/large-importexport-spreadsheet-error-on-new-collections-admin.md b/docs/known-issues/pt/large-importexport-spreadsheet-error-on-new-collections-admin.md index 800a0378b..52e590de7 100644 --- a/docs/known-issues/pt/large-importexport-spreadsheet-error-on-new-collections-admin.md +++ b/docs/known-issues/pt/large-importexport-spreadsheet-error-on-new-collections-admin.md @@ -1,18 +1,18 @@ --- -title: 'Grande Erro de Planilha de Importação/Exportação em Nova Administração de Cobranças' +title: 'Erro de planilha grande de importação/exportação no New Collections Admin' id: 6xbBVR2Z7CCpIC0iCAKHgN status: PUBLISHED createdAt: 2023-02-16T19:04:08.298Z -updatedAt: 2023-02-16T19:04:08.784Z -publishedAt: 2023-02-16T19:04:08.784Z +updatedAt: 2023-12-12T21:08:23.871Z +publishedAt: 2023-12-12T21:08:23.871Z firstPublishedAt: 2023-02-16T19:04:08.784Z contentType: knownIssue productTeam: Catalog author: 2mXZkbi0oi061KicTExNjo tag: Catalog -slug: grande-erro-de-planilha-de-importacaoexportacao-em-nova-administracao-de-cobrancas +slug: erro-de-planilha-grande-de-importacaoexportacao-no-new-collections-admin locale: pt -kiStatus: Backlog +kiStatus: Fixed internalReference: 362017 --- @@ -23,31 +23,22 @@ internalReference: 362017 -Atualmente, o administrador da nova coleção, no recurso de importação para uma inclusão de SKU, usando a linha SKU, freqüentemente retorna uma resposta de erro não específica ao tentar importar um arquivo com muitos registros. - -"O seu arquivo não foi importado". Por favor, tente importar este arquivo novamente.`" - - -## +Atualmente, o carregamento de itens para o novo módulo de coleções com uma lista com mais de 1.000 SKUs é impossível, pois o processo atingirá o tempo limite. Ele retorna uma resposta de erro não específica: +"Seu arquivo não foi importado. Tente importar esse arquivo novamente.`" ## Simulação -1) Em uma loja em que o catálogo é muito grande, os produtos 50K+ acessam as novas coleções admin /admin/collections - -2) Em uma coleção, tente importar novos registros com mais de 100 SKUs em uma única importação. - -## +1. Vá para o novo módulo de coleções +2. Selecione a guia "Import" (Importar) +3. Use uma planilha que tenha mais de 1.000 SKUs (ou seja, 300 produtos com 50 SKUs cada) +4. A importação gerará um tempo limite ## Workaround -1) Utilizar as coleções legadas para a importação maciça de SKUs. - -2) Dividir as importações em folhas menores e fazer o processo gradualmente. - -3) Utilizar as ações maciças da IU para atingir o efeito desejado. +Faça o upload gradualmente usando planilhas menores, as coleções legadas do CMS e/ou a API de inserção de SKU na subcoleção https://developers.vtex.com/docs/api-reference/catalog-api#post-/api/catalog/pvt/subcollection/-subCollectionId-/stockkeepingunit diff --git a/docs/known-issues/pt/lean-shipping-being-forced-even-when-the-items-have-the-same-slas-but-in-a-different-ordination.md b/docs/known-issues/pt/lean-shipping-being-forced-even-when-the-items-have-the-same-slas-but-in-a-different-ordination.md index a4be4b1f3..d55cdecb8 100644 --- a/docs/known-issues/pt/lean-shipping-being-forced-even-when-the-items-have-the-same-slas-but-in-a-different-ordination.md +++ b/docs/known-issues/pt/lean-shipping-being-forced-even-when-the-items-have-the-same-slas-but-in-a-different-ordination.md @@ -1,18 +1,18 @@ --- -title: 'O envio enxuto sendo forçado mesmo quando os itens têm os mesmos SLAs, mas em uma ordenação diferente' +title: 'O envio enxuto é forçado mesmo quando os itens têm os mesmos SLAs, mas em uma ordenação diferente' id: 2YTqsVWPm73msQZVQX9x80 status: PUBLISHED createdAt: 2022-05-13T17:26:15.513Z -updatedAt: 2022-11-25T21:52:30.793Z -publishedAt: 2022-11-25T21:52:30.793Z +updatedAt: 2023-09-11T21:38:39.068Z +publishedAt: 2023-09-11T21:38:39.068Z firstPublishedAt: 2022-05-13T17:26:16.378Z contentType: knownIssue productTeam: Checkout author: 2mXZkbi0oi061KicTExNjo tag: Checkout -slug: o-envio-enxuto-sendo-forcado-mesmo-quando-os-itens-tem-os-mesmos-slas-mas-em-uma-ordenacao-diferente +slug: o-envio-enxuto-e-forcado-mesmo-quando-os-itens-tem-os-mesmos-slas-mas-em-uma-ordenacao-diferente locale: pt -kiStatus: Backlog +kiStatus: Fixed internalReference: 455218 --- @@ -23,12 +23,19 @@ internalReference: 455218 +Em alguns cenários, é possível que, mesmo que o recurso LeanShipping esteja desativado nas configurações, o sistema ainda considere necessário agrupar as opções de envio e, com isso, não desative o LeanShipping, isso porque a regra usada pelo sistema para definir o uso ou não do LeanShipping além da configuração está ativada ou desativada e há SLAs iguais ou diferentes disponíveis para os itens do carrinho; +No entanto, há cenários em que apenas a ordem de como os SLAs são entregues faz com que o sistema entenda que são SLAs diferentes e ative o leanShipping no checkout e comece a exibir as etiquetas mais rápidas e mais baratas para o método de envio. ## Simulação +Não há uma maneira linear de replicar o cenário, mas ele pode ocorrer sempre que tivermos um carrinho com dois ou mais itens cujos slas sejam semelhantes entre os itens e que estejam sendo apresentados em ordens diferentes dentro do objeto sla de cada item ## Workaround +N/A + + + diff --git a/docs/known-issues/pt/lean-shipping-causes-something-went-wrong-after-changing-pickup-points.md b/docs/known-issues/pt/lean-shipping-causes-something-went-wrong-after-changing-pickup-points.md new file mode 100644 index 000000000..3366f853c --- /dev/null +++ b/docs/known-issues/pt/lean-shipping-causes-something-went-wrong-after-changing-pickup-points.md @@ -0,0 +1,47 @@ +--- +title: 'O transporte enxuto causa "Algo deu errado" depois de mudar os pontos de coleta' +id: 45jQODtjZ4vLXniNJIlQZc +status: PUBLISHED +createdAt: 2024-06-20T21:11:53.067Z +updatedAt: 2024-06-20T21:15:28.608Z +publishedAt: 2024-06-20T21:15:28.608Z +firstPublishedAt: 2024-06-20T21:11:53.899Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: o-transporte-enxuto-causa-algo-deu-errado-depois-de-mudar-os-pontos-de-coleta +locale: pt +kiStatus: Backlog +internalReference: 1053609 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Um comprador pode pesquisar diferentes pontos de coleta em diferentes códigos postais. Ao usar o envio enxuto, depois de adicionar um código postal com pontos de coleta disponíveis e mudar para um código postal sem pontos de coleta, a etapa de envio é bloqueada com a mensagem "Algo deu errado". + + ![](https://vtexhelp.zendesk.com/attachments/token/i0jCDFlz5EGPnKyk5Nfw0Etl0/?name=image.png) + +## Simulação + + + +- Monte um carrinho e selecione a retirada no ponto no carrinho; +- Adicione um código postal com a retirada; +- Selecione uma das coletas +- Alterar para um código postal sem pontos de retirada; +- Vá para o checkout e a mensagem "Something went wrong" (Algo deu errado) é exibida na etapa de envio + +## Workaround + + +Atualize a página ou desative o envio enxuto. + + + + diff --git a/docs/known-issues/pt/lean-shipping-doesnt-deactivate-after-removing-items-from-cart.md b/docs/known-issues/pt/lean-shipping-doesnt-deactivate-after-removing-items-from-cart.md new file mode 100644 index 000000000..347032e3a --- /dev/null +++ b/docs/known-issues/pt/lean-shipping-doesnt-deactivate-after-removing-items-from-cart.md @@ -0,0 +1,44 @@ +--- +title: 'O Lean Shipping não é desativado após a remoção de itens do carrinho' +id: 4dZZz28csz9BLhJNvQGHQV +status: PUBLISHED +createdAt: 2023-10-09T14:20:03.767Z +updatedAt: 2023-10-09T14:20:04.692Z +publishedAt: 2023-10-09T14:20:04.692Z +firstPublishedAt: 2023-10-09T14:20:04.692Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: o-lean-shipping-nao-e-desativado-apos-a-remocao-de-itens-do-carrinho +locale: pt +kiStatus: Backlog +internalReference: 916461 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +O Lean Shipping não é desativado automaticamente após a remoção de itens do carrinho, mantendo apenas um onde deveria mostrar todas as opções. + +## Simulação + + + +- Adicione 2 ou mais itens de vendedores diferentes que tenham SLAs diferentes; +- O envio enxuto estará ativo; +- Remover todos os itens, mantendo apenas 1; +- O envio enxuto ainda estará ativo + +## Workaround + + +Atualizar a página + + + + diff --git a/docs/known-issues/pt/legacy-catalog-ui-delete-button-not-functional.md b/docs/known-issues/pt/legacy-catalog-ui-delete-button-not-functional.md new file mode 100644 index 000000000..277053d8a --- /dev/null +++ b/docs/known-issues/pt/legacy-catalog-ui-delete-button-not-functional.md @@ -0,0 +1,39 @@ +--- +title: 'O botão "excluir" da interface do usuário do catálogo legado não funciona' +id: 2soNSJfiQMZcxlpW6jT2FR +status: PUBLISHED +createdAt: 2022-01-23T02:51:17.884Z +updatedAt: 2024-05-21T16:03:51.417Z +publishedAt: 2024-05-21T16:03:51.417Z +firstPublishedAt: 2024-05-21T16:03:51.417Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: o-botao-excluir-da-interface-do-usuario-do-catalogo-legado-nao-funciona +locale: pt +kiStatus: Backlog +internalReference: 326408 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +O botão para excluir produtos no catálogo não está funcionando, ele simplesmente não reconhece nenhum clique do usuário + + ![](https://vtexhelp.zendesk.com/attachments/token/ZR7ogOzhfLN3yC61V9RzTMRlZ/?name=inline-652081372.png) + +Essa ação pode funcionar se o produto tiver acabado de ser criado e não houver skus, imagens ou qualquer outro tipo de dados associados a ele. + +## Simulação + + + +## Workaround + + + diff --git a/docs/known-issues/pt/legacy-cmss-banner-custom-element-not-working.md b/docs/known-issues/pt/legacy-cmss-banner-custom-element-not-working.md new file mode 100644 index 000000000..8fb887ecc --- /dev/null +++ b/docs/known-issues/pt/legacy-cmss-banner-custom-element-not-working.md @@ -0,0 +1,54 @@ +--- +title: 'O elemento personalizado de banner do CMS legado não está funcionando' +id: 3ezW1BTc2nSvHpp0mAYhwh +status: PUBLISHED +createdAt: 2024-02-07T13:44:20.722Z +updatedAt: 2024-02-07T13:44:21.554Z +publishedAt: 2024-02-07T13:44:21.554Z +firstPublishedAt: 2024-02-07T13:44:21.554Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: o-elemento-personalizado-de-banner-do-cms-legado-nao-esta-funcionando +locale: pt +kiStatus: Backlog +internalReference: 978466 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Atualmente, a guia "elementos personalizados" das configurações do CMS legado não está funcionando corretamente. + +A configuração de um elemento personalizado desse tipo não produzirá efeitos na maioria dos casos, e recomenda-se configurá-lo diretamente no HTML do layout. + +Isso só ocorre em lojas de modelos herdadas. + +## Simulação + + +1 - vá para o CMS antigo e selecione a guia de elementos personalizados +2 - Carregue um elemento personalizado do tipo "banner". +3 - faça referência a esse banner em seu html +4 - o banner configurado não será renderizado corretamente + + + +## Workaround + + +Configure os banners usando o layout HTML do tipo e/ou os subtemplates associados a ele. + +OU + +migrar para a estrutura de loja da VTEX + + + + + diff --git a/docs/known-issues/pt/legacy-collection-ui-category-filter-selecting-products-wrongly-to-the-collection.md b/docs/known-issues/pt/legacy-collection-ui-category-filter-selecting-products-wrongly-to-the-collection.md index f5f9274d6..35253f2c5 100644 --- a/docs/known-issues/pt/legacy-collection-ui-category-filter-selecting-products-wrongly-to-the-collection.md +++ b/docs/known-issues/pt/legacy-collection-ui-category-filter-selecting-products-wrongly-to-the-collection.md @@ -3,8 +3,8 @@ title: 'Filtro da categoria UI Legacy Collection selecionando produtos erroneame id: 1IlioZpOSQf5t4TWqZreiS status: PUBLISHED createdAt: 2022-10-31T20:42:26.100Z -updatedAt: 2022-12-20T16:37:12.340Z -publishedAt: 2022-12-20T16:37:12.340Z +updatedAt: 2024-02-16T20:28:22.357Z +publishedAt: 2024-02-16T20:28:22.357Z firstPublishedAt: 2022-10-31T20:42:26.591Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: filtro-da-categoria-ui-legacy-collection-selecionando-produtos-erroneamente-para-a-colecao locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 590934 --- diff --git a/docs/known-issues/pt/legacy-installment-template-and-shelf-controls-do-not-consider-unit-multipliers.md b/docs/known-issues/pt/legacy-installment-template-and-shelf-controls-do-not-consider-unit-multipliers.md new file mode 100644 index 000000000..8daacbb3b --- /dev/null +++ b/docs/known-issues/pt/legacy-installment-template-and-shelf-controls-do-not-consider-unit-multipliers.md @@ -0,0 +1,46 @@ +--- +title: 'O modelo de parcelamento legado e os controles de prateleira não consideram os multiplicadores de unidades' +id: 1E0Co7ssCUAKAgxCzlJoVn +status: PUBLISHED +createdAt: 2024-02-08T13:39:40.663Z +updatedAt: 2024-02-08T13:48:30.740Z +publishedAt: 2024-02-08T13:48:30.740Z +firstPublishedAt: 2024-02-08T13:39:41.744Z +contentType: knownIssue +productTeam: Portal +author: 2mXZkbi0oi061KicTExNjo +tag: Portal +slug: o-modelo-de-parcelamento-legado-e-os-controles-de-prateleira-nao-consideram-os-multiplicadores-de-unidades +locale: pt +kiStatus: Backlog +internalReference: 979205 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Atualmente, para a loja que usa o CMS legado, o modelo legado e os controles de prateleira não são ajustados se o SKU tiver um multiplicador de unidades. + +Por exemplo, se você tiver um item com um multiplicador de unidades de 2 e um controlador de parcelamento, os dados exibidos nas prateleiras mostrarão apenas as opções de parcelamento de uma única unidade, em vez de se ajustarem a essa configuração. + +## Simulação + + +1 - criar um sku com um multiplicador de unidades +2 - configure opções de parcelamento para ele +3 - configure um controlador relacionado a parcelas, como $product.InstallmentValue +4 - os dados exibidos serão relativos a uma única unidade, apenas + +## Workaround + + +implemente uma personalização de front-end para substituir os dados originais que estão sendo exibidos. + + + + + diff --git a/docs/known-issues/pt/let-me-know-controller-texts-are-not-being-translated.md b/docs/known-issues/pt/let-me-know-controller-texts-are-not-being-translated.md index 1fe1268ca..dcd416037 100644 --- a/docs/known-issues/pt/let-me-know-controller-texts-are-not-being-translated.md +++ b/docs/known-issues/pt/let-me-know-controller-texts-are-not-being-translated.md @@ -3,8 +3,8 @@ title: 'Os textos do controle Avise-me não estão sendo traduzidos' id: 4UXWf34IXNVAEKgH4hQLTx status: PUBLISHED createdAt: 2022-02-03T17:18:23.078Z -updatedAt: 2022-12-02T18:35:11.786Z -publishedAt: 2022-12-02T18:35:11.786Z +updatedAt: 2024-02-16T20:26:19.991Z +publishedAt: 2024-02-16T20:26:19.991Z firstPublishedAt: 2022-02-03T17:18:23.416Z contentType: knownIssue productTeam: Portal @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Portal slug: os-textos-do-controle-avise-me-nao-estao-sendo-traduzidos locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 517165 --- diff --git a/docs/known-issues/pt/link-service-values-to-skus-spreadsheet-only-returning-active-services.md b/docs/known-issues/pt/link-service-values-to-skus-spreadsheet-only-returning-active-services.md new file mode 100644 index 000000000..068da9990 --- /dev/null +++ b/docs/known-issues/pt/link-service-values-to-skus-spreadsheet-only-returning-active-services.md @@ -0,0 +1,46 @@ +--- +title: 'LINK SERVICE VALUES TO SKUS planilha que retorna apenas os serviços ativos' +id: 1FqAokiJLWwWnsPodyTMKY +status: PUBLISHED +createdAt: 2023-08-23T17:51:58.839Z +updatedAt: 2023-08-23T17:51:59.677Z +publishedAt: 2023-08-23T17:51:59.677Z +firstPublishedAt: 2023-08-23T17:51:59.677Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: link-service-values-to-skus-planilha-que-retorna-apenas-os-servicos-ativos +locale: pt +kiStatus: Backlog +internalReference: 886486 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Ao exportar valores de serviços de uma categoria específica no admin, o resultado está trazendo apenas os serviços ativos. Não permitindo que o comerciante ative serviços anteriormente inativos por planilha. + +## Simulação + + + +1. Crie um serviço e associe-o a um sku; +2. Inative o serviço no sku; +3. Exportar a planilha LINK SERVICE VALUES TO SKUS; +4. Verifique se o serviço anterior não foi devolvido + +## Workaround + + +Use a API ou vá diretamente para o sku - administrador de serviços para atualizar o serviço: +https://developers.vtex.com/docs/api-reference/catalog-api#put-/api/catalog/pvt/skuservice/-skuServiceId- + + + + + diff --git a/docs/known-issues/pt/link-why-fill-vtex-global-category-on-category-setup-only-works-opening-in-a-new-tab.md b/docs/known-issues/pt/link-why-fill-vtex-global-category-on-category-setup-only-works-opening-in-a-new-tab.md index 4ea3d3285..993b339c9 100644 --- a/docs/known-issues/pt/link-why-fill-vtex-global-category-on-category-setup-only-works-opening-in-a-new-tab.md +++ b/docs/known-issues/pt/link-why-fill-vtex-global-category-on-category-setup-only-works-opening-in-a-new-tab.md @@ -3,8 +3,8 @@ title: 'Link "Por que preencher a categoria VTEX Global?" na configuração da c id: 3u7aq2otUovQbO98lzjbus status: PUBLISHED createdAt: 2022-03-16T17:59:14.355Z -updatedAt: 2022-12-20T16:36:51.563Z -publishedAt: 2022-12-20T16:36:51.563Z +updatedAt: 2024-02-16T20:23:34.672Z +publishedAt: 2024-02-16T20:23:34.672Z firstPublishedAt: 2022-03-16T17:59:14.784Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: link-por-que-preencher-a-categoria-vtex-global-na-configuracao-da-categoria-so-funciona-abrindo-em-uma-nova-aba locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 544034 --- diff --git a/docs/known-issues/pt/linkid-is-not-being-registered-on-rewriter-when-translating-with-catalog-graphql.md b/docs/known-issues/pt/linkid-is-not-being-registered-on-rewriter-when-translating-with-catalog-graphql.md new file mode 100644 index 000000000..d8c3a4b6a --- /dev/null +++ b/docs/known-issues/pt/linkid-is-not-being-registered-on-rewriter-when-translating-with-catalog-graphql.md @@ -0,0 +1,90 @@ +--- +title: 'O linkId não está sendo registrado no rewriter ao traduzir com o catálogo graphql' +id: 7b7KOHlxyIO4zKy2xrMuSD +status: PUBLISHED +createdAt: 2022-09-08T21:27:03.855Z +updatedAt: 2024-07-10T12:47:32.306Z +publishedAt: 2024-07-10T12:47:32.306Z +firstPublishedAt: 2022-09-08T21:27:04.567Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: o-linkid-nao-esta-sendo-registrado-no-rewriter-ao-traduzir-com-o-catalogo-graphql +locale: pt +kiStatus: Backlog +internalReference: 654951 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Ao usar o catálogo graphQL e traduzir o URL usando o linkId, o reescritor deve armazenar o linkId, mas isso não está acontecendo: https://developers.vtex.com/docs/guides/catalog-internationalization + +## Simulação + + + +- Siga o guia de documentação para traduzir o conteúdo do catálogo: https://developers.vtex.com/vtex-developer-docs/docs/catalog-internationalization#mutation +- **Para links de categoria:** + - Verifique o linkId que você criou em admin/graphql-ide e escolha o aplicativo de reescrita: + + { internal{ get(path: "yourLinkdIdHere"){ id } }} + + + +- Isso retornará nulo; +- Verifique novamente com o nome de sua categoria traduzida, mas com a slugificação: + + { internal{ get(path: "yourTranslatedCategoryNameSlugified"){ id } }} + + + +- Isso retornará resultados. + + + +- Para links de produtos:** + - Acesse a página do produto usando o link traduzido criado usando o graphQL do catálogo; + - Será exibido um erro 404 Not Found. + + + +## Workaround + + + +- **Para links de categoria:** + - Execute a seguinte consulta no rewriter: + + { internal{ get(path: "yourTranslatedLinkdId"){ id from declarer type query binding origin resolveAs } }} + + + +- Salve os valores retornados, pois você precisará usá-los na próxima etapa; +- Execute a seguinte mutação, alterando apenas o parâmetro from; os outros devem ser iguais aos anteriores: + + mutation saveInternal($route: InternalInput!) { internal { save(route: $route) { from declarer type id binding resolveAs origin } }}{ "route": { "from": "yourLinkId", "declarer": "yourSavedDeclarer", "type": "yourSavedType", "binding": "yourSavedBinding", "id": "yourSavedId", "origin": "yourSavedOrigin", "resolveAs": "yourSavedResolveAs" }} + +> Para obter mais informações sobre esses parâmetros, consulte: https://developers.vtex.com/vtex-developer-docs/docs/rewriter + + + +- Agora, vamos excluir a rota antiga (a que foi salva com o nome) + + mutation saveInternal($route: InternalInput!) { internal { delete(path: "yourTranslatedLinkdId") { id } }} + + + +- **Para links de produtos:** + - Execute a seguinte mutação alterando apenas o parâmetro from; os outros devem ser iguais aos anteriores: + + mutation saveInternal($route: InternalInput!) { internal { save(route: $route) { from declarer type id binding resolveAs origin } }}{ "route": { "from": "/yourTranslatedLinkdId/p", "declarer": "vtex.store@2.x", "type": "product", "id": "productId", "resolveAs": "/yourOrinalLinkdId/p", "binding": "bindingId" }} + + + + diff --git a/docs/known-issues/pt/locale-switcher-doesnt-work-in-myvtex-environment.md b/docs/known-issues/pt/locale-switcher-doesnt-work-in-myvtex-environment.md index db514a76e..28b46a53b 100644 --- a/docs/known-issues/pt/locale-switcher-doesnt-work-in-myvtex-environment.md +++ b/docs/known-issues/pt/locale-switcher-doesnt-work-in-myvtex-environment.md @@ -3,8 +3,8 @@ title: 'O Locale Switcher não funciona no ambiente myvtex' id: 1ZB56egPjPbTaUUnws5juK status: PUBLISHED createdAt: 2023-03-27T12:26:31.974Z -updatedAt: 2023-03-27T14:55:12.486Z -publishedAt: 2023-03-27T14:55:12.486Z +updatedAt: 2024-02-02T21:03:39.535Z +publishedAt: 2024-02-02T21:03:39.535Z firstPublishedAt: 2023-03-27T12:26:32.649Z contentType: knownIssue productTeam: Store Framework diff --git a/docs/known-issues/pt/login-preference-with-password-cannot-be-undone-in-admin.md b/docs/known-issues/pt/login-preference-with-password-cannot-be-undone-in-admin.md new file mode 100644 index 000000000..2f455fb4d --- /dev/null +++ b/docs/known-issues/pt/login-preference-with-password-cannot-be-undone-in-admin.md @@ -0,0 +1,53 @@ +--- +title: 'A preferência de login com senha não pode ser desfeita no Admin' +id: 5OPVJusw14TQzKdAVS71wx +status: PUBLISHED +createdAt: 2024-04-22T13:30:15.401Z +updatedAt: 2024-05-06T20:40:26.631Z +publishedAt: 2024-05-06T20:40:26.631Z +firstPublishedAt: 2024-04-22T13:30:16.436Z +contentType: knownIssue +productTeam: Identity +author: 2mXZkbi0oi061KicTExNjo +tag: Identity +slug: a-preferencia-de-login-com-senha-nao-pode-ser-desfeita-no-admin +locale: pt +kiStatus: Backlog +internalReference: 1020548 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Quando um usuário faz logon na plataforma VTEX pela primeira vez (Admin), ele é solicitado a escolher sua preferência de login para a próxima vez que fizer logon. Em seguida, ele pode escolher entre digitar seu endereço de e-mail e senha ou digitar um código que será enviado para seu endereço de e-mail; + +No entanto, quando o usuário opta por inserir seu endereço de e-mail e senha, ele não pode desfazer essa escolha, pois é uma escolha irrevogável no nível da interface do usuário, e é necessária uma ação sistêmica para desfazer essa escolha. + +## Simulação + + +**NOTA**: Para simular esse cenário, você deve fazer login pela primeira vez; + +Faça login no admin + +Digite seu endereço de e-mail e crie uma senha; + +Nesse momento, será perguntado se você deseja continuar recebendo o código de acesso ou se deseja que o sistema sempre solicite seu endereço de e-mail e senha. + +Solicite que você sempre faça login usando seu endereço de e-mail e senha. + +Na próxima vez que fizer login, não será possível desfazer sua escolha de login e sempre serão solicitados seu endereço de e-mail e senha + +## Workaround + + +Para que o usuário possa fazer uma nova escolha, é necessário solicitar à equipe de engenharia que revogue a preferência salva no perfil do usuário, de modo que, em seu próximo login, ele seja questionado novamente sobre sua preferência de login e possa fazer uma nova escolha + + + + + diff --git a/docs/known-issues/pt/logistics-simulation-with-minimum-and-maximum-price-in-shipping-policy-does-not-work-when-productprice-as-0-zero.md b/docs/known-issues/pt/logistics-simulation-with-minimum-and-maximum-price-in-shipping-policy-does-not-work-when-productprice-as-0-zero.md index 50344033b..bc1e1d16e 100644 --- a/docs/known-issues/pt/logistics-simulation-with-minimum-and-maximum-price-in-shipping-policy-does-not-work-when-productprice-as-0-zero.md +++ b/docs/known-issues/pt/logistics-simulation-with-minimum-and-maximum-price-in-shipping-policy-does-not-work-when-productprice-as-0-zero.md @@ -3,8 +3,8 @@ title: 'Simulação Logística com preço mínimo e máximo na Política de Emba id: 5gsBLbPMIZjZvkl5QHudVY status: PUBLISHED createdAt: 2022-03-30T20:10:30.205Z -updatedAt: 2022-11-25T21:59:57.297Z -publishedAt: 2022-11-25T21:59:57.297Z +updatedAt: 2024-02-16T20:26:15.370Z +publishedAt: 2024-02-16T20:26:15.370Z firstPublishedAt: 2022-05-17T14:23:38.006Z contentType: knownIssue productTeam: Logistics @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Logistics slug: simulacao-logistica-com-preco-minimo-e-maximo-na-politica-de-embarque-nao-funciona-quando-o-preco-do-produto-como-0-zero locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 553080 --- diff --git a/docs/known-issues/pt/loop-in-the-authentication-popup-when-the-first-payment-condition-requires-authentication.md b/docs/known-issues/pt/loop-in-the-authentication-popup-when-the-first-payment-condition-requires-authentication.md index e352d7487..f7d03cb88 100644 --- a/docs/known-issues/pt/loop-in-the-authentication-popup-when-the-first-payment-condition-requires-authentication.md +++ b/docs/known-issues/pt/loop-in-the-authentication-popup-when-the-first-payment-condition-requires-authentication.md @@ -3,8 +3,8 @@ title: 'Faça um loop na janela pop-up de autenticação quando a primeira condi id: 7fU6wnrTjS0aJqRmertSFg status: PUBLISHED createdAt: 2023-06-14T17:54:36.973Z -updatedAt: 2023-06-14T17:55:47.281Z -publishedAt: 2023-06-14T17:55:47.281Z +updatedAt: 2023-12-21T15:50:16.992Z +publishedAt: 2023-12-21T15:50:16.992Z firstPublishedAt: 2023-06-14T17:54:37.537Z contentType: knownIssue productTeam: Checkout diff --git a/docs/known-issues/pt/magalu-sku-being-integrated-with-specifications-from-another-marketplace.md b/docs/known-issues/pt/magalu-sku-being-integrated-with-specifications-from-another-marketplace.md index c34100aa5..b3a1d889f 100644 --- a/docs/known-issues/pt/magalu-sku-being-integrated-with-specifications-from-another-marketplace.md +++ b/docs/known-issues/pt/magalu-sku-being-integrated-with-specifications-from-another-marketplace.md @@ -3,8 +3,8 @@ title: '[Magalu] Sku sendo integrado com especificações de outro marketplace' id: 4AYsfMTB2HVmp2PnOG2plY status: PUBLISHED createdAt: 2022-10-31T19:29:16.911Z -updatedAt: 2022-12-02T18:30:12.315Z -publishedAt: 2022-12-02T18:30:12.315Z +updatedAt: 2024-03-19T20:33:58.929Z +publishedAt: 2024-03-19T20:33:58.929Z firstPublishedAt: 2022-10-31T19:29:18.080Z contentType: knownIssue productTeam: Connections @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Connections slug: magalu-sku-sendo-integrado-com-especificacoes-de-outro-marketplace locale: pt -kiStatus: Backlog +kiStatus: Fixed internalReference: 689151 --- diff --git a/docs/known-issues/pt/magazine-luiza-order-canceled-on-marketplace-didnt-update-status-on-vtex.md b/docs/known-issues/pt/magazine-luiza-order-canceled-on-marketplace-didnt-update-status-on-vtex.md new file mode 100644 index 000000000..892c202d8 --- /dev/null +++ b/docs/known-issues/pt/magazine-luiza-order-canceled-on-marketplace-didnt-update-status-on-vtex.md @@ -0,0 +1,47 @@ +--- +title: '[Magazine Luiza] Pedido cancelado no marketplace não atualizou o status na VTEX' +id: 4C1G20Iwj6x1mvqzsSDU0P +status: PUBLISHED +createdAt: 2023-07-20T15:33:25.631Z +updatedAt: 2023-07-20T15:33:26.222Z +publishedAt: 2023-07-20T15:33:26.222Z +firstPublishedAt: 2023-07-20T15:33:26.222Z +contentType: knownIssue +productTeam: Connections +author: 2mXZkbi0oi061KicTExNjo +tag: Connections +slug: magazine-luiza-pedido-cancelado-no-marketplace-nao-atualizou-o-status-na-vtex +locale: pt +kiStatus: Backlog +internalReference: 865926 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +A ordem cancelada no marketplace não atualizou o status na VTEX + +**Marketplace:** Magazine Luiza +**Causa Raiz:** Integração do pedido +**Tipo:** Status não atualizado no marketplace +**Impacto:** Poucos pedidos + +## Simulação + + +Nenhum erro foi encontrado nos registros, mas o pedido no OMS/VTEX é "faturado", mas no marketplace o pedido está como "cancelado". + + + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/pt/magazine-luiza-some-skus-do-not-update-price.md b/docs/known-issues/pt/magazine-luiza-some-skus-do-not-update-price.md new file mode 100644 index 000000000..8fe8d93ce --- /dev/null +++ b/docs/known-issues/pt/magazine-luiza-some-skus-do-not-update-price.md @@ -0,0 +1,51 @@ +--- +title: '[Magazine Luiza] Alguns skus não atualizam o preço' +id: NXb7Bb4BTJepPphcK9z0V +status: PUBLISHED +createdAt: 2023-08-17T14:14:36.434Z +updatedAt: 2023-08-17T14:14:37.098Z +publishedAt: 2023-08-17T14:14:37.098Z +firstPublishedAt: 2023-08-17T14:14:37.098Z +contentType: knownIssue +productTeam: Admin +author: 2mXZkbi0oi061KicTExNjo +tag: Admin +slug: magazine-luiza-alguns-skus-nao-atualizam-o-preco +locale: pt +kiStatus: Backlog +internalReference: 882919 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Precisamos entender por que alguns skus não atualizam o preço no marketplace. +Importante: não acontece com todas as skus + +## Simulação + + +Fluxo: preço atualizado no catálogo da VTEX + +emissora +recebeu notificação de alteração de preço + +Integração +recebeu notificação de modificação de preço + +mercado +O preço não foi atualizado e nenhum erro foi encontrado no registr + +## Workaround + + +Reindexar o sku no catálogo da VTEX + + + + + diff --git a/docs/known-issues/pt/magazine-luiza-tracking-erro-data-de-entrega-ao-cliente-deve-ser-maior-que-a-data-de-despacho-e-deve-ser-igual-ou-menor-a-data-de-hoje.md b/docs/known-issues/pt/magazine-luiza-tracking-erro-data-de-entrega-ao-cliente-deve-ser-maior-que-a-data-de-despacho-e-deve-ser-igual-ou-menor-a-data-de-hoje.md new file mode 100644 index 000000000..3819cf842 --- /dev/null +++ b/docs/known-issues/pt/magazine-luiza-tracking-erro-data-de-entrega-ao-cliente-deve-ser-maior-que-a-data-de-despacho-e-deve-ser-igual-ou-menor-a-data-de-hoje.md @@ -0,0 +1,48 @@ +--- +title: "[Magazine Luiza] [tracking] Erro: Data de Entrega ao Cliente' deve ser maior que a 'Data de Despacho' e deve ser igual ou menor a data de hoje" +id: 7ublDwKHM4JJxsCtcbLqq8 +status: PUBLISHED +createdAt: 2023-07-06T14:06:45.020Z +updatedAt: 2023-07-06T14:06:45.783Z +publishedAt: 2023-07-06T14:06:45.783Z +firstPublishedAt: 2023-07-06T14:06:45.783Z +contentType: knownIssue +productTeam: Admin +author: 2mXZkbi0oi061KicTExNjo +tag: Admin +slug: magazine-luiza-tracking-erro-data-de-entrega-ao-cliente-deve-ser-maior-que-a-data-de-despacho-e-deve-ser-igual-ou-menor-a-data-de-hoje +locale: pt +kiStatus: Backlog +internalReference: 856984 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Na etapa de rastreamento, alguns pedidos estão retornando o seguinte erro `"Data de Entrega ao Cliente' deve ser maior que a 'Data de Despacho' e deve ser igual ou menor a data de hoje"` + +**Marketplace:** Magazine Luiza +**Status:** rastreamento +**Impacto:** Alguns pedidos + +## Simulação + + +1. Integrações +2. Ponte +3. Rastreamento + + ![](https://vtexhelp.zendesk.com/attachments/token/mlpzu59MIDWuvUP6n8zJc8GI6/?name=image.png + +## Workaround + + +Normalmente, reprocessar manualmente a solicitação da ponte corrige o erro. + + + + diff --git a/docs/known-issues/pt/mandatory-service-working-as-optional.md b/docs/known-issues/pt/mandatory-service-working-as-optional.md new file mode 100644 index 000000000..8c23bcbe3 --- /dev/null +++ b/docs/known-issues/pt/mandatory-service-working-as-optional.md @@ -0,0 +1,44 @@ +--- +title: 'Serviço obrigatório funcionando como opcional' +id: 6bcdioCSYL7ZGoOy0nEtJC +status: PUBLISHED +createdAt: 2023-08-01T15:15:29.008Z +updatedAt: 2023-08-01T15:15:30.099Z +publishedAt: 2023-08-01T15:15:30.099Z +firstPublishedAt: 2023-08-01T15:15:30.099Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: servico-obrigatorio-funcionando-como-opcional +locale: pt +kiStatus: Backlog +internalReference: 872411 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Ao criar um serviço, o comerciante pode escolher se será um campo obrigatório no checkout ou não. +No entanto, atualmente essa funcionalidade não está funcionando como esperado. Mesmo quando o campo obrigatório é marcado como verdadeiro, o produto pode ser comprado sem adicioná-lo no checkout. + +## Simulação + + + +1. Crie um serviço como obrigatório; +2. Associe-o a um sku; +3. Verifique se, no checkout, o serviço pode ser adicionado ou removido sem problemas + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/pt/marketingdata-is-not-saved-in-orders-when-using-multiple-coupons-feature-and-utms.md b/docs/known-issues/pt/marketingdata-is-not-saved-in-orders-when-using-multiple-coupons-feature-and-utms.md new file mode 100644 index 000000000..6384fe2d6 --- /dev/null +++ b/docs/known-issues/pt/marketingdata-is-not-saved-in-orders-when-using-multiple-coupons-feature-and-utms.md @@ -0,0 +1,43 @@ +--- +title: 'marketingData não é salvo nos pedidos ao usar o recurso de vários cupons e utms' +id: OUMc8x9sEcdp8ZbLIka4b +status: PUBLISHED +createdAt: 2023-11-22T21:53:36.924Z +updatedAt: 2024-04-09T13:33:02.091Z +publishedAt: 2024-04-09T13:33:02.091Z +firstPublishedAt: 2023-11-22T21:53:37.493Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: marketingdata-nao-e-salvo-nos-pedidos-ao-usar-o-recurso-de-varios-cupons-e-utms +locale: pt +kiStatus: Fixed +internalReference: 936458 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Ao usar o recurso de vários cupons e houver cupons e utms, ou 'marketingTags', no 'orderForm', nenhum 'marketingData' é salvo no pedido. + +## Simulação + + + +- Tenha uma conta usando o recurso de vários cupons; +- Use um cupom e defina qualquer utm ou 'marketingTags', ambos devem estar no formulário de pedido; +- Concluir a compra; não haverá nenhum 'marketingData' no pedido + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/pt/marketingtags-with-null-value-when-campaign-audience-is-matched.md b/docs/known-issues/pt/marketingtags-with-null-value-when-campaign-audience-is-matched.md new file mode 100644 index 000000000..7206576fb --- /dev/null +++ b/docs/known-issues/pt/marketingtags-with-null-value-when-campaign-audience-is-matched.md @@ -0,0 +1,43 @@ +--- +title: 'marketingTags com valor nulo quando o público-alvo da campanha é correspondido' +id: 17pTWB1gLNJgFy7KEZd8pk +status: PUBLISHED +createdAt: 2024-06-19T20:08:49.413Z +updatedAt: 2024-06-19T20:08:50.452Z +publishedAt: 2024-06-19T20:08:50.452Z +firstPublishedAt: 2024-06-19T20:08:50.452Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: marketingtags-com-valor-nulo-quando-o-publicoalvo-da-campanha-e-correspondido +locale: pt +kiStatus: Backlog +internalReference: 1052895 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Quando uma conta tem um público-alvo de campanha e um usuário conectado é correspondido, o checkout usa as informações registradas na sessão, que tem apenas o ID da campanha. Em `marketingTags`, ele deveria ter o nome da campanha, mas é `nulo`, pois não há informações disponíveis na sessão. + +## Simulação + + + +- Crie um público-alvo de campanha; +- Faça login com um usuário ao qual a campanha corresponda; +- Verifique o campo `marketingData.marketingTags` no formulário de pedido, ele terá um valor nulo e o nome da campanha. + ![](https://vtexhelp.zendesk.com/attachments/token/1i6d9cIyg1Hx2fs9QsVZ6BFCY/?name=image.png + +## Workaround + + +N/A + + + diff --git a/docs/known-issues/pt/marketplace-and-fulfillment-can-expect-different-order-values-due-to-certain-purchase-conditions.md b/docs/known-issues/pt/marketplace-and-fulfillment-can-expect-different-order-values-due-to-certain-purchase-conditions.md new file mode 100644 index 000000000..6129644c7 --- /dev/null +++ b/docs/known-issues/pt/marketplace-and-fulfillment-can-expect-different-order-values-due-to-certain-purchase-conditions.md @@ -0,0 +1,47 @@ +--- +title: 'O Marketplace e o Fulfillment podem esperar valores de pedidos diferentes devido a determinadas condições de compra' +id: 5LoC3DwesBWH5kr2b5u6WD +status: PUBLISHED +createdAt: 2024-05-13T20:04:19.094Z +updatedAt: 2024-05-13T20:34:01.432Z +publishedAt: 2024-05-13T20:34:01.432Z +firstPublishedAt: 2024-05-13T20:04:20.144Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: o-marketplace-e-o-fulfillment-podem-esperar-valores-de-pedidos-diferentes-devido-a-determinadas-condicoes-de-compra +locale: pt +kiStatus: Backlog +internalReference: 1032473 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +As camadas do Marketplace e do Fulfillment podem esperar valores diferentes para o pedido, impedindo a conclusão da compra. +Nesses casos, o `sellingPrice` do Marketplace para o item não corresponde ao `price` do Fulfillment. + +## Simulação + + +O problema não está necessariamente restrito a esse passo a passo exato, mas é mais fácil de reproduzir da seguinte forma: + +1. Defina as casas decimais do Marketplace e do vendedor como zero. +2. Na conta do vendedor, defina o preço de um item como 49950,00 e uma promoção de Fulfillment que aplique um desconto de 15% a ele. +3. Em um Marketplace, adicione 3 unidades do item do vendedor ao seu carrinho. +4. Tente concluir a compra. A mensagem de erro "O pedido solicitado não pôde ser criado. Please try again." será exibida + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/pt/marketplace-tax-hub-request-doesnt-consider-manual-price-for-discounts.md b/docs/known-issues/pt/marketplace-tax-hub-request-doesnt-consider-manual-price-for-discounts.md new file mode 100644 index 000000000..ecafa901c --- /dev/null +++ b/docs/known-issues/pt/marketplace-tax-hub-request-doesnt-consider-manual-price-for-discounts.md @@ -0,0 +1,43 @@ +--- +title: 'A solicitação do hub de impostos do Marketplace não considera o preço manual para descontos' +id: 2pGgbPB7Qm4dXtQauohvx7 +status: PUBLISHED +createdAt: 2023-11-08T17:59:41.102Z +updatedAt: 2023-12-06T19:27:50.006Z +publishedAt: 2023-12-06T19:27:50.006Z +firstPublishedAt: 2023-11-08T17:59:41.695Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: a-solicitacao-do-hub-de-impostos-do-marketplace-nao-considera-o-preco-manual-para-descontos +locale: pt +kiStatus: Fixed +internalReference: 932657 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Quando a conta tem isMarketplaceResponsibleForTaxes configurado, a solicitação do hub de impostos não considera preços manuais para descontos de itens. + +## Simulação + + + +- Configure taxConfiguration.isMarketplaceResponsibleForTaxes na configuração do orderForm; +- Definir o preço manual de um item; +- A solicitação do hub de impostos não aplicará a diferença como um desconto + +## Workaround + + +NA + + + + diff --git a/docs/known-issues/pt/marketplace-tax-hub-request-doesnt-consider-some-discount-types.md b/docs/known-issues/pt/marketplace-tax-hub-request-doesnt-consider-some-discount-types.md new file mode 100644 index 000000000..87bd27dc1 --- /dev/null +++ b/docs/known-issues/pt/marketplace-tax-hub-request-doesnt-consider-some-discount-types.md @@ -0,0 +1,42 @@ +--- +title: 'A solicitação do hub fiscal do Marketplace não considera alguns tipos de desconto' +id: 630nSPu8y5G6CSFtiH3MOL +status: PUBLISHED +createdAt: 2023-11-30T21:14:13.709Z +updatedAt: 2023-12-06T19:27:05.930Z +publishedAt: 2023-12-06T19:27:05.930Z +firstPublishedAt: 2023-11-30T21:14:14.259Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: a-solicitacao-do-hub-fiscal-do-marketplace-nao-considera-alguns-tipos-de-desconto +locale: pt +kiStatus: Fixed +internalReference: 945580 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Quando a conta tem isMarketplaceResponsibleForTaxes configurado, a solicitação do hub de impostos não considera alguns tipos de desconto: Nominal, Porcentagem e Preço máximo por item. Isso afeta o cálculo do imposto, e o preço final é maior do que o esperado. + +## Simulação + + + +- Configure taxConfiguration.isMarketplaceResponsibleForTaxes na configuração do orderForm; +- Configure um dos tipos de desconto Nominal, Percentual ou Preço máximo por item da promoção regular; +- A solicitação do hub de impostos não aplicará o desconto + +## Workaround + + +N/A + + + diff --git a/docs/known-issues/pt/mastercard-credit-card-transactions-are-being-processed-as-visa.md b/docs/known-issues/pt/mastercard-credit-card-transactions-are-being-processed-as-visa.md new file mode 100644 index 000000000..2cb4793c2 --- /dev/null +++ b/docs/known-issues/pt/mastercard-credit-card-transactions-are-being-processed-as-visa.md @@ -0,0 +1,43 @@ +--- +title: 'As transações com cartão de crédito Mastercard estão sendo processadas como Visa' +id: 4B547KIrO7xBUWdCUhPkjs +status: PUBLISHED +createdAt: 2024-05-02T19:12:19.672Z +updatedAt: 2024-05-02T19:12:20.545Z +publishedAt: 2024-05-02T19:12:20.545Z +firstPublishedAt: 2024-05-02T19:12:20.545Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: as-transacoes-com-cartao-de-credito-mastercard-estao-sendo-processadas-como-visa +locale: pt +kiStatus: Backlog +internalReference: 1026263 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Algumas transações estão sendo registradas erroneamente sob a marca Visa, quando na verdade os cartões são Mastercard. Esse problema ocorre especificamente com cartões novos, embora possamos verificar se o BIN do cartão corresponde corretamente ao regex do validador para a marca correta. + +## Simulação + + +Não foi possível replicar esse problema. + + + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/pt/masterdata-export-download-link-unavailable.md b/docs/known-issues/pt/masterdata-export-download-link-unavailable.md index 842c586a1..8f4cd08cf 100644 --- a/docs/known-issues/pt/masterdata-export-download-link-unavailable.md +++ b/docs/known-issues/pt/masterdata-export-download-link-unavailable.md @@ -1,16 +1,16 @@ --- -title: 'Link para download do Masterdata Export Não disponível' +title: 'Link de download do Masterdata Export indisponível' id: 2oi0ABhQQxfPsKETeNUyvE status: PUBLISHED createdAt: 2022-07-08T13:50:43.220Z -updatedAt: 2023-01-19T14:19:49.870Z -publishedAt: 2023-01-19T14:19:49.870Z +updatedAt: 2023-07-28T17:14:13.207Z +publishedAt: 2023-07-28T17:14:13.207Z firstPublishedAt: 2022-07-08T13:50:43.638Z contentType: knownIssue productTeam: Storage author: 2mXZkbi0oi061KicTExNjo tag: Storage -slug: link-para-download-do-masterdata-export-nao-disponivel +slug: link-de-download-do-masterdata-export-indisponivel locale: pt kiStatus: Backlog internalReference: 613864 @@ -23,26 +23,20 @@ internalReference: 613864 -Atualmente, para entidades de dados com vários campos, quando há uma tentativa de exportar uma folha e baixá-la, tanto via e-mail ou diretamente via UI, o link de download não salva o arquivo em seu navegador. +Atualmente, para entidades de dados com vários campos, quando há uma tentativa de exportar uma planilha e baixá-la, por e-mail ou diretamente pela interface do usuário, o link de download não salva o arquivo em seu navegador. - -## - ## Simulação -1 - para uma entidade de dados na qual você tem vários campos, tente exportar todos os seus campos ao mesmo tempo ou vários registros - -2 - o link para download não irá gerar um arquivo em seu navegador - - ![](https://vtexhelp.zendesk.com/attachments/token/nQdUqbk7BiOK5RcigZhNZR9Rr/?name=image.png) +1 - para uma entidade de dados com vários campos, tente exportar todos os seus campos ao mesmo tempo ou vários registros +2 - o link de download não gerará um arquivo em seu navegador -## + ![](https://vtexhelp.zendesk.com/attachments/token/nQdUqbk7BiOK5RcigZhNZR9Rr/?name=image.png ## Workaround -buscar dados via API https://developers.vtex.com/docs/api-reference/masterdata-api#get-/api/dataentities/-acronym-/search e/ou baixar dados em várias planilhas menores +**Clique com o botão direito do mouse no link Download e copie o link; em seguida, cole o link em outra guia e o download será iniciado ou** busque dados via API https://developers.vtex.com/docs/api-reference/masterdata-api#get-/api/dataentities/-acronym-/search e/ou baixe os dados em várias planilhas menores diff --git a/docs/known-issues/pt/match-multiple-received-skus-api-returning-invalid-sellerid.md b/docs/known-issues/pt/match-multiple-received-skus-api-returning-invalid-sellerid.md new file mode 100644 index 000000000..c9e80cd7c --- /dev/null +++ b/docs/known-issues/pt/match-multiple-received-skus-api-returning-invalid-sellerid.md @@ -0,0 +1,49 @@ +--- +title: 'API Match Multiple Received SKUs retornando "Invalid sellerId"' +id: 60aL2Chds0Jo3m6XMkxmnG +status: PUBLISHED +createdAt: 2023-10-17T16:26:27.980Z +updatedAt: 2023-10-17T16:26:40.592Z +publishedAt: 2023-10-17T16:26:40.592Z +firstPublishedAt: 2023-10-17T16:26:28.466Z +contentType: knownIssue +productTeam: Marketplace +author: 2mXZkbi0oi061KicTExNjo +tag: Marketplace +slug: api-match-multiple-received-skus-retornando-invalid-sellerid +locale: pt +kiStatus: Fixed +internalReference: 506660 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +A API Match Multiple Received SKUs (doc: https://developers.vtex.com/vtex-rest-api/reference/match-received-skus#matchmultiple) está retornando a mensagem de erro "Invalid sellerId" para qualquer tentativa de aprovação de novos produtos, mesmo que o vendedor esteja corretamente ativo no marketplace. + +## Simulação + + +1. Copie o curl da documentação anterior; +2. Cole-o em sua ferramenta de API (postman, insomnia...); +3. Substitua os valores do objeto pelos dados do sku que você está tentando aprovar; +4. Verifique se o sellerId está ativo e é válido no gerenciamento de vendedores do marketplace; +5. A resposta da API não deve ser: + + "errorResponse": {"Code": 33, "Message": "Invalid sellerId" } + + +## Workaround + + +A API Match Received SKUs individually está funcionando corretamente e pode substituir a API anterior para aprovar novos produtos um a um. + + + + + + diff --git a/docs/known-issues/pt/matcher-converting-height-width-weight-and-length-to-01.md b/docs/known-issues/pt/matcher-converting-height-width-weight-and-length-to-01.md new file mode 100644 index 000000000..b9ced1744 --- /dev/null +++ b/docs/known-issues/pt/matcher-converting-height-width-weight-and-length-to-01.md @@ -0,0 +1,46 @@ +--- +title: 'Conversor que converte Altura, Largura, Peso e Comprimento para 0,1' +id: j3rz875eWVHFMLYxcYsDL +status: PUBLISHED +createdAt: 2023-08-23T13:38:55.976Z +updatedAt: 2023-08-23T20:01:37.842Z +publishedAt: 2023-08-23T20:01:37.842Z +firstPublishedAt: 2023-08-23T13:38:58.327Z +contentType: knownIssue +productTeam: Marketplace +author: 2mXZkbi0oi061KicTExNjo +tag: Marketplace +slug: conversor-que-converte-altura-largura-peso-e-comprimento-para-01 +locale: pt +kiStatus: Fixed +internalReference: 886168 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Quando o Matcher processa os skus no módulo de sugestões do marketplace, as informações de Altura, Largura, Peso e Comprimento estão sendo definidas como 0,1 em vez de respeitar os valores enviados pelo vendedor. + +## Simulação + + + +1. O vendedor envia o sku para o marketplace com Altura, Largura, Peso e Comprimento com valores normais; +2. O sku chega ao marketplace e é processado pelo matcher; +3. Verifique na API a seguir se o objeto Matcher tem os campos Height (Altura), Width (Largura), Weight (Peso) e Length (Comprimento) definidos como 0,1 +https://developers.vtex.com/docs/api-reference/marketplace-apis-suggestions#get-/suggestions/-sellerId-/-sellerSkuId- + ![](https://vtexhelp.zendesk.com/attachments/token/vCdMBFKEJ0243C9Ew7PPFDgp3/?name=image.png + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/pt/matcher-does-not-work-as-expected-when-the-productsku-name-contains-special-characters.md b/docs/known-issues/pt/matcher-does-not-work-as-expected-when-the-productsku-name-contains-special-characters.md new file mode 100644 index 000000000..16192e360 --- /dev/null +++ b/docs/known-issues/pt/matcher-does-not-work-as-expected-when-the-productsku-name-contains-special-characters.md @@ -0,0 +1,46 @@ +--- +title: 'O Matcher não funciona como esperado quando o nome do Produto/SKU contém caracteres especiais' +id: 1kRjFExdSRMAJMgFgC7Bbj +status: PUBLISHED +createdAt: 2023-10-19T15:37:17.652Z +updatedAt: 2023-10-19T15:37:18.601Z +publishedAt: 2023-10-19T15:37:18.601Z +firstPublishedAt: 2023-10-19T15:37:18.601Z +contentType: knownIssue +productTeam: Marketplace +author: 2mXZkbi0oi061KicTExNjo +tag: Marketplace +slug: o-matcher-nao-funciona-como-esperado-quando-o-nome-do-produtosku-contem-caracteres-especiais +locale: pt +kiStatus: Fixed +internalReference: 736164 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Ao integrar produtos que têm caracteres especiais no nome, como `. - + # /` , o Matcher dá uma pontuação de 50% e faz com que os produtos fiquem em Pending. Com isso, os produtos dependem de aprovação manual ou via API. + + +## Simulação + + + +1. Por meio de um vendedor VTEX, envie uma SKU que contenha caracteres especiais no nome +2. Na página SKU Received (SKU Recebida), veja que a SKU em questão terá uma pontuação de 50%, na guia Pending (Pendente) + + + +## Workaround + + +Para resolver o cenário, é indicado que o vendedor altere o nome do SKU/produto, removendo os caracteres especiais. Se isso não for possível, o marketplace pode usar a API https://developers.vtex.com/docs/api-reference/marketplace-apis#put-/api.vtex.com/-accountName-/suggestions/matches/action/-actionName- para fazer a correspondência entre os produtos + + + + + diff --git a/docs/known-issues/pt/max-shipping-discount-not-updating-pricetags.md b/docs/known-issues/pt/max-shipping-discount-not-updating-pricetags.md new file mode 100644 index 000000000..2e81d0eac --- /dev/null +++ b/docs/known-issues/pt/max-shipping-discount-not-updating-pricetags.md @@ -0,0 +1,47 @@ +--- +title: 'O Max Shipping Discount não está atualizando as priceTags' +id: uA0KFnyIOHq3ikcaZmYGr +status: PUBLISHED +createdAt: 2023-09-20T17:54:59.620Z +updatedAt: 2023-10-02T18:20:48.375Z +publishedAt: 2023-10-02T18:20:48.375Z +firstPublishedAt: 2023-09-20T17:55:00.609Z +contentType: knownIssue +productTeam: Pricing & Promotions +author: 2mXZkbi0oi061KicTExNjo +tag: Pricing & Promotions +slug: o-max-shipping-discount-nao-esta-atualizando-as-pricetags +locale: pt +kiStatus: Backlog +internalReference: 904190 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + + +## +O desconto máximo de frete não retorna nas etiquetas de preço, quando o vendedor tenta calcular o imposto, o chk não tem o valor para considerar e considera o desconto no valor final do imposto. + + +## Simulação + + +Crie um desconto máximo de frete e um imposto +simule um carrinho com ambos, você verá que a etiqueta de preço não é preenchida. + + + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/pt/maximum-number-of-eligible-items-for-each-cart-more-for-less-applies-incorrect-discount-when-using-the-same-item.md b/docs/known-issues/pt/maximum-number-of-eligible-items-for-each-cart-more-for-less-applies-incorrect-discount-when-using-the-same-item.md new file mode 100644 index 000000000..6a632dfbc --- /dev/null +++ b/docs/known-issues/pt/maximum-number-of-eligible-items-for-each-cart-more-for-less-applies-incorrect-discount-when-using-the-same-item.md @@ -0,0 +1,66 @@ +--- +title: '"número máximo de itens qualificados para cada carrinho" + more for less aplica desconto incorreto ao usar o mesmo item.' +id: gWIMhi9RCv9BE1RvV6GiM +status: PUBLISHED +createdAt: 2024-07-30T17:14:36.972Z +updatedAt: 2024-07-30T17:14:37.931Z +publishedAt: 2024-07-30T17:14:37.931Z +firstPublishedAt: 2024-07-30T17:14:37.931Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: numero-maximo-de-itens-qualificados-para-cada-carrinho-more-for-less-aplica-desconto-incorreto-ao-usar-o-mesmo-item +locale: pt +kiStatus: Backlog +internalReference: 1073080 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Ao usar um desconto do tipo "mais por menos" junto com outra promoção que usa o "máximo de itens por carrinho" para o mesmo item, ambos se acumulando, um desconto incorreto é concedido, excedendo a configuração inicialmente configurada. + +Isso ocorre devido à forma como o checkout divide os itens. + +Por exemplo, digamos que você tenha uma promoção mais por menos (A) configurada para dar um "desconto de 100% para 1 item de cada 8 inseridos no carrinho". + +Além disso, você tem outra promoção (B) que, para essa mesma SKU, dá um desconto de 50%, limitado a um máximo de 2 itens. + +**O que é esperado**: + +Se 80 itens forem inseridos no checkout, um total de 11 itens deverá ser oferecido gratuitamente. 10 provenientes de (A), 1 proveniente de (B). + +**O que realmente acontece**: + +Os itens são divididos em 3 quantidades diferentes no checkout + +(1) aqueles que receberam apenas o desconto (A) +(2) aqueles que receberam apenas o desconto (B) +(3) os que receberam ambos os descontos (AB) + +No entanto, a linha (2), que deveria ter apenas 2 itens com 50% de desconto, na verdade replica o desconto de 100% da linha (1), essencialmente dando 2 itens extras de desconto, em um total de 13 itens, em vez de 11. + + + +## Simulação + + +Crie um cenário de promoção conforme descrito acima ou semelhante a ele, usando o "número máximo de itens qualificados para cada carrinho" e uma promoção "mais por menos", ambos definidos para acumular. + +É importante observar que esse problema só ocorre quando **todas as promoções são configuradas para o mesmo SKU** + +## Workaround + + +n/a (evite usar essas duas configurações específicas juntas ao operar com descontos para a mesma SKU). + + + + + + diff --git a/docs/known-issues/pt/maximum-quantity-setting-of-the-same-item-in-the-cart-cannot-be-changed-by-franchise-accounts.md b/docs/known-issues/pt/maximum-quantity-setting-of-the-same-item-in-the-cart-cannot-be-changed-by-franchise-accounts.md new file mode 100644 index 000000000..60651d693 --- /dev/null +++ b/docs/known-issues/pt/maximum-quantity-setting-of-the-same-item-in-the-cart-cannot-be-changed-by-franchise-accounts.md @@ -0,0 +1,43 @@ +--- +title: 'A configuração da quantidade máxima do mesmo item no carrinho não pode ser alterada pelas contas de franquia' +id: 5NqcSpcmPXEJE4KIkp6eZE +status: PUBLISHED +createdAt: 2022-05-12T14:52:33.074Z +updatedAt: 2023-10-18T14:34:56.570Z +publishedAt: 2023-10-18T14:34:56.570Z +firstPublishedAt: 2022-05-12T14:52:33.334Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: a-configuracao-da-quantidade-maxima-do-mesmo-item-no-carrinho-nao-pode-ser-alterada-pelas-contas-de-franquia +locale: pt +kiStatus: Backlog +internalReference: 325273 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +A configuração da quantidade máxima do mesmo item no carrinho não pode ser alterada por contas de franquia (vendedor whitelabel), pois ocorre em uma tela de catálogo herdada (/admin/Site/ConfigForm.aspx) - módulo que é removido das contas de franquia, pois elas herdam os produtos da conta principal. + +## Simulação + + + +- Entre em um ambiente de conta de franquia ou de vendedor whitelabel +- Acesse a tela "CMS > Configurações > guia Geral" no administrador ou vá diretamente para a página /admin/Site/ConfigForm.aspx +- Observe que não é possível acessar o conteúdo dessa áre + +## Workaround + + +Solicite a configuração via ticket para a VTEX. + + + + diff --git a/docs/known-issues/pt/mdv2-returns-error-504-gateway-timeout-when-we-try-to-update-a-document-passing-a-symbol-or-special-character.md b/docs/known-issues/pt/mdv2-returns-error-504-gateway-timeout-when-we-try-to-update-a-document-passing-a-symbol-or-special-character.md new file mode 100644 index 000000000..7d579c917 --- /dev/null +++ b/docs/known-issues/pt/mdv2-returns-error-504-gateway-timeout-when-we-try-to-update-a-document-passing-a-symbol-or-special-character.md @@ -0,0 +1,42 @@ +--- +title: 'O MDv2 retorna o erro "504 Gateway Timeout" quando tentamos atualizar um documento passando um símbolo ou caractere especial.' +id: 6GP5QBWyIAir2oKe08giT2 +status: PUBLISHED +createdAt: 2023-08-09T13:04:34.819Z +updatedAt: 2023-08-09T13:04:35.446Z +publishedAt: 2023-08-09T13:04:35.446Z +firstPublishedAt: 2023-08-09T13:04:35.446Z +contentType: knownIssue +productTeam: Storage +author: 2mXZkbi0oi061KicTExNjo +tag: Storage +slug: o-mdv2-retorna-o-erro-504-gateway-timeout-quando-tentamos-atualizar-um-documento-passando-um-simbolo-ou-caractere-especial +locale: pt +kiStatus: Backlog +internalReference: 852966 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +O comportamento da API ao tentar atualizar um documento que contém um símbolo em um campo do tipo string, como `"name": "Product1 14€"`, retornará o erro 504 Gateway timeout e não atualizará o documento. + +## Simulação + + + +1. Faça uma solicitação PUT para atualizar um documento por meio da API e, no corpo, inclua o caractere especial em um campo do tipo string. + + { "name": "Product1 14€", ...} + +2. Observe a resposta da API e verifique se ela retorna o erro 504 Gateway timeout + +## Workaround + + +Exclua o caractere especial e digite o nome do símbolo. Por exemplo: "`14 euros`" + diff --git a/docs/known-issues/pt/meli-attribute-is-being-sent-to-meli-without-being-mapped-from-seller.md b/docs/known-issues/pt/meli-attribute-is-being-sent-to-meli-without-being-mapped-from-seller.md new file mode 100644 index 000000000..e79526125 --- /dev/null +++ b/docs/known-issues/pt/meli-attribute-is-being-sent-to-meli-without-being-mapped-from-seller.md @@ -0,0 +1,50 @@ +--- +title: '[MELI] O atributo está sendo enviado para o MELI sem ser mapeado pelo vendedor' +id: CILYWlvEAlXkcvEYuZ99m +status: PUBLISHED +createdAt: 2023-10-30T10:09:31.578Z +updatedAt: 2023-11-30T11:05:05.907Z +publishedAt: 2023-11-30T11:05:05.907Z +firstPublishedAt: 2023-10-30T10:09:32.150Z +contentType: knownIssue +productTeam: Connections +author: 2mXZkbi0oi061KicTExNjo +tag: Connections +slug: meli-o-atributo-esta-sendo-enviado-para-o-meli-sem-ser-mapeado-pelo-vendedor +locale: pt +kiStatus: Fixed +internalReference: 791380 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + + +Atualmente, temos um problema que ainda precisa de mais investigação e detalhes, mas há algumas categorias mapeadas dentro do recurso Mapper e alguns atributos que não foram mapeados, mas estão sendo enviados para o MELI. + +Isso fará com que algumas SKUs sejam exportadas e outras não, pois a primeira SKU inclui um atributo indesejado e a segunda SKU não será exportada, pois o MELI tem regras que exigem que todas as variações dentro do mesmo produto tenham as mesmas combinações de atributos. + +## Simulação + + + +Dentro do menu do produto bridge, você verá um erro para alguns SKUs, conforme mostrado abaixo: +**Variações com diferentes combinações de atributos não são permitidas.** + +Isso se deve ao fato de a primeira SKU ter sido exportada com um atributo indesejado, e o restante das SKUs não está sendo enviado para esse atributo. + + + +## Workaround + + +Existe uma solução alternativa para esse bug? Se sim, descreva-a aqui. Caso contrário, escreva "N/A" ou "Não há nenhuma solução alternativa disponível". Não remova esta seção se não houver solução alternativa, por favor. + + + + + diff --git a/docs/known-issues/pt/meli-attributes-negro000000-integration-with-a-non-expected-behavior.md b/docs/known-issues/pt/meli-attributes-negro000000-integration-with-a-non-expected-behavior.md index 77a01ac06..ac0a8ed94 100644 --- a/docs/known-issues/pt/meli-attributes-negro000000-integration-with-a-non-expected-behavior.md +++ b/docs/known-issues/pt/meli-attributes-negro000000-integration-with-a-non-expected-behavior.md @@ -3,8 +3,8 @@ title: '[Atributos da integração Negro_#000000 com um comportamento não esper id: 1GPrObE1SQPP4ScyNHyjDt status: PUBLISHED createdAt: 2022-09-19T14:04:56.594Z -updatedAt: 2022-11-25T21:55:27.032Z -publishedAt: 2022-11-25T21:55:27.032Z +updatedAt: 2024-02-16T20:28:12.568Z +publishedAt: 2024-02-16T20:28:12.568Z firstPublishedAt: 2022-09-19T14:04:57.386Z contentType: knownIssue productTeam: Connections @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Connections slug: atributos-da-integracao-negro000000-com-um-comportamento-nao-esperado locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 660703 --- diff --git a/docs/known-issues/pt/meli-automatic-messages-mercado-livre-messages.md b/docs/known-issues/pt/meli-automatic-messages-mercado-livre-messages.md index d094525d5..7e22b20d3 100644 --- a/docs/known-issues/pt/meli-automatic-messages-mercado-livre-messages.md +++ b/docs/known-issues/pt/meli-automatic-messages-mercado-livre-messages.md @@ -3,8 +3,8 @@ title: 'Mensagens automáticas do MELI Mercado Livre - Mensagens' id: 6WZy5RNesYJtJOaBAFnbkW status: PUBLISHED createdAt: 2023-05-04T11:22:21.762Z -updatedAt: 2023-05-08T18:33:14.421Z -publishedAt: 2023-05-08T18:33:14.421Z +updatedAt: 2024-01-30T10:48:09.504Z +publishedAt: 2024-01-30T10:48:09.504Z firstPublishedAt: 2023-05-04T11:22:22.366Z contentType: knownIssue productTeam: Connections @@ -24,13 +24,13 @@ internalReference: 615164 -Atualmente, nosso aplicativo MELI para enviar mensagens automáticas ao MELI está tendo alguns problemas com o modo de logística ME2. +Atualmente, nosso aplicativo MELI para enviar mensagens automáticas ao MELI está tendo alguns problemas ao usar as mensagens modelo. ## Simulação -As mensagens automáticas no administrador da VTEX para o modo de logística ME2 não serão enviadas ao vendedor. +As mensagens automáticas no administrador da VTEX às vezes não estão sendo enviadas para o MELI. diff --git a/docs/known-issues/pt/meli-bridge-orders-menu-not-showing-the-orderid-information.md b/docs/known-issues/pt/meli-bridge-orders-menu-not-showing-the-orderid-information.md new file mode 100644 index 000000000..7ccb328a7 --- /dev/null +++ b/docs/known-issues/pt/meli-bridge-orders-menu-not-showing-the-orderid-information.md @@ -0,0 +1,43 @@ +--- +title: 'O menu MELI Bridge Orders não exibe as informações de ID do pedido' +id: ZBc9ny043rVpYFqkZIQ1K +status: PUBLISHED +createdAt: 2023-08-16T10:46:52.015Z +updatedAt: 2023-10-05T18:51:13.700Z +publishedAt: 2023-10-05T18:51:13.700Z +firstPublishedAt: 2023-08-16T10:46:53.089Z +contentType: knownIssue +productTeam: Connections +author: 2mXZkbi0oi061KicTExNjo +tag: Connections +slug: o-menu-meli-bridge-orders-nao-exibe-as-informacoes-de-id-do-pedido +locale: pt +kiStatus: Fixed +internalReference: 881733 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + + +Atualmente, temos um problema que afeta apenas a visibilidade de alguns pedidos MELI. O que acontece é que estamos registrando o ShipmentID no menu de ponte de pedidos, mas algumas mensagens de erro não têm o OrderID, e isso é necessário em alguns casos, pois o OrderID é a informação que os vendedores têm no Portal MELI. + +## Simulação + + + +Dentro do menu de pedidos em ponte, algumas mensagens de erro não estão registrando o orderID, o que dá a impressão de que alguns pedidos não estão na biblioteca VTEX, mas os vendedores podem encontrar os pedidos pesquisando pelo shipmentID + +## Workaround + + +Pesquise o shipmentID em vez do orderID + + + + + diff --git a/docs/known-issues/pt/meli-buybox-ads-are-not-being-paused-when-the-marketplace-ad-is-paused.md b/docs/known-issues/pt/meli-buybox-ads-are-not-being-paused-when-the-marketplace-ad-is-paused.md new file mode 100644 index 000000000..13426ce82 --- /dev/null +++ b/docs/known-issues/pt/meli-buybox-ads-are-not-being-paused-when-the-marketplace-ad-is-paused.md @@ -0,0 +1,45 @@ +--- +title: 'Os ADs do MELI Buybox não estão sendo pausados quando o AD do marketplace é pausado' +id: 5OFALDi7lY93D7KkZ4scvg +status: PUBLISHED +createdAt: 2023-09-29T19:12:14.424Z +updatedAt: 2023-10-09T20:52:25.672Z +publishedAt: 2023-10-09T20:52:25.672Z +firstPublishedAt: 2023-09-29T19:12:15.051Z +contentType: knownIssue +productTeam: Connections +author: 2mXZkbi0oi061KicTExNjo +tag: Connections +slug: os-ads-do-meli-buybox-nao-estao-sendo-pausados-quando-o-ad-do-marketplace-e-pausado +locale: pt +kiStatus: Fixed +internalReference: 910371 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + + +Atualmente, temos um problema com o fluxo MELI do Buybox, que é quando se remove a SKU do SC, por exemplo, o AD do marketplace está sendo pausado no MELi, mas o AD do Buybox permanece ativo. + +## Simulação + + + +Quando o AD do marketplace é pausado no MELI, pelo motivo de ser removido do VTEX SC, por exemplo, o AD do Buybox também precisaria ser pausado. + + + +## Workaround + + +Existe uma solução alternativa para esse erro? Se sim, descreva-a aqui. Caso contrário, escreva "N/A" ou "Não há nenhuma solução alternativa disponível". Não remova esta seção se não houver solução alternativa, por favor. + + + + + diff --git a/docs/known-issues/pt/meli-error-while-sending-the-order-tracking.md b/docs/known-issues/pt/meli-error-while-sending-the-order-tracking.md index 589b904bc..60bfbd2e1 100644 --- a/docs/known-issues/pt/meli-error-while-sending-the-order-tracking.md +++ b/docs/known-issues/pt/meli-error-while-sending-the-order-tracking.md @@ -1,18 +1,18 @@ --- -title: 'Erro da MELI ao enviar o rastreamento do pedido' +title: 'Erro MELI ao enviar o rastreamento do pedido' id: 4wdzb5xjelAkFnbuRCFXAt status: PUBLISHED createdAt: 2023-03-06T10:06:58.255Z -updatedAt: 2023-03-06T10:06:59.162Z -publishedAt: 2023-03-06T10:06:59.162Z +updatedAt: 2023-10-20T17:28:38.314Z +publishedAt: 2023-10-20T17:28:38.314Z firstPublishedAt: 2023-03-06T10:06:59.162Z contentType: knownIssue productTeam: Connections author: 2mXZkbi0oi061KicTExNjo tag: Connections -slug: erro-da-meli-ao-enviar-o-rastreamento-do-pedido +slug: erro-meli-ao-enviar-o-rastreamento-do-pedido locale: pt -kiStatus: Backlog +kiStatus: Fixed internalReference: 764885 --- @@ -24,30 +24,24 @@ internalReference: 764885 -Estamos atualmente registrando uma mensagem de erro dentro do menu Brige - Tracking, este erro está sendo devolvido pela MELI quando enviamos o fluxo de rastreamento para eles. +No momento, estamos registrando uma mensagem de erro dentro do menu Brige - Tracking, esse erro está sendo retornado pelo MELI quando enviamos o fluxo de rastreamento para ele. -Importante notar que isto não está impactando o fluxo, pois o rastreamento está funcionando corretamente, mas a questão é que estamos criando o log como uma mensagem de erro quando, em vez disso, ele deve ser bem sucedido.(devido ao que a MELI retorna) - - -## +É importante observar que isso não está afetando o fluxo, pois o rastreamento está funcionando corretamente, mas o problema é que estamos criando o registro como uma mensagem de erro quando deveria ser de sucesso (devido ao que o MELI retorna). ## Simulação -Inside Bridge - Menu de rastreamento será mostrada uma mensagem de erro como abaixo. - -"Mensagem de erro não mapeada pela integração". Entre em contato com a VTEX informando o ocorrido para que o mapeamento seja realizado. -Mensagem de erro Mercado Livre:". - +Dentro do menu Bridge - Tracking (Ponte - Rastreamento), uma mensagem de erro como a mostrada abaixo será exibida. -## +"Mensagem de erro não mapeada pela integração. Entre em contato com a VTEX informando o ocorrido para que o mapeamento seja realizado. +Mensagem de erro Mercado Livre: ## Workaround -Nenhuma ação é necessária, importante notar que embora a mensagem de erro seja exibida, isto não está impactando o fluxo de rastreamento, o XML está sendo enviado à MELI e o status do pedido está sendo atualizado. +Nenhuma ação é necessária, é importante observar que, embora a mensagem de erro seja exibida, isso não está afetando o fluxo de rastreamento, o XML está sendo enviado para o MELI e o status do pedido está sendo atualizado. diff --git a/docs/known-issues/pt/meli-freight-quotation-for-multiple-officialstoreids.md b/docs/known-issues/pt/meli-freight-quotation-for-multiple-officialstoreids.md new file mode 100644 index 000000000..6bbce0a1b --- /dev/null +++ b/docs/known-issues/pt/meli-freight-quotation-for-multiple-officialstoreids.md @@ -0,0 +1,42 @@ +--- +title: 'Cotação de frete MELI para múltiplos officialStoreIDs' +id: 4KdPYtRbDdsBrn2k0dz7oc +status: PUBLISHED +createdAt: 2024-02-07T11:19:11.169Z +updatedAt: 2024-06-19T11:43:56.663Z +publishedAt: 2024-06-19T11:43:56.663Z +firstPublishedAt: 2024-02-07T11:19:12.139Z +contentType: knownIssue +productTeam: Connections +author: 2mXZkbi0oi061KicTExNjo +tag: Connections +slug: cotacao-de-frete-meli-para-multiplos-officialstoreids +locale: pt +kiStatus: Fixed +internalReference: 978358 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Atualmente, temos um problema com a integração do MELI em relação à API de cotação de frete do MELI, que se aplica apenas a vendedores que usam vários officialStoreIDs no MELI, mas usam apenas uma conta na VTEX usando o mesmo sellerID no MELI + +## Simulação + + + +Se esse cenário for aplicado, a cotação de frete do MELI retornará um erro e o MELI redirecionará o vendedor para a planilha de frete em vez de usar a API de frete. + +## Workaround + + +manter a planilha de frete atualizada para evitar inconsistências entre a VTEX e o MELI + + + + + diff --git a/docs/known-issues/pt/meli-full-orders-not-creating-invoice-in-vtex.md b/docs/known-issues/pt/meli-full-orders-not-creating-invoice-in-vtex.md new file mode 100644 index 000000000..bcc1c2acb --- /dev/null +++ b/docs/known-issues/pt/meli-full-orders-not-creating-invoice-in-vtex.md @@ -0,0 +1,43 @@ +--- +title: 'Pedidos MELI FULL não criam fatura na VTEX' +id: 6SNkDcqCWeDDPm01RrM0FQ +status: PUBLISHED +createdAt: 2024-02-05T11:14:30.020Z +updatedAt: 2024-02-05T11:14:31.187Z +publishedAt: 2024-02-05T11:14:31.187Z +firstPublishedAt: 2024-02-05T11:14:31.187Z +contentType: knownIssue +productTeam: Connections +author: 2mXZkbi0oi061KicTExNjo +tag: Connections +slug: pedidos-meli-full-nao-criam-fatura-na-vtex +locale: pt +kiStatus: Backlog +internalReference: 976614 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + + +Atualmente temos um problema com os pedidos MELI FULL, se o pedido apresentar algum erro durante a criação na VTEX, como erro de SLA, falta de estoque, etc., o processo de criação da fatura na VTEX não é executado. Basicamente, o XML dentro da embeddedInvocie do OMS não está sendo criado nesses casos. + +## Simulação + + + +Se a ordem apresentar algum erro durante sua criação, o XML não será colocado dentro do VTEX OMS + +## Workaround + + +Para evitar esse erro, as ordens não devem ser armazenadas no VTEX Bridge, para isso, sempre configure os SLAs necessários para evitar esse erro + + + + + diff --git a/docs/known-issues/pt/meli-incorrect-value-when-client-has-coupon-on-meli.md b/docs/known-issues/pt/meli-incorrect-value-when-client-has-coupon-on-meli.md new file mode 100644 index 000000000..3db72388f --- /dev/null +++ b/docs/known-issues/pt/meli-incorrect-value-when-client-has-coupon-on-meli.md @@ -0,0 +1,44 @@ +--- +title: 'Valor incorreto da MELI quando o cliente tem cupom na MELI' +id: 3PvNKqG2BMZDBLLVuriIHy +status: PUBLISHED +createdAt: 2024-01-22T11:58:00.747Z +updatedAt: 2024-01-22T11:58:01.431Z +publishedAt: 2024-01-22T11:58:01.431Z +firstPublishedAt: 2024-01-22T11:58:01.431Z +contentType: knownIssue +productTeam: Connections +author: 2mXZkbi0oi061KicTExNjo +tag: Connections +slug: valor-incorreto-da-meli-quando-o-cliente-tem-cupom-na-meli +locale: pt +kiStatus: Backlog +internalReference: 969297 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + + +Atualmente, o cliente usou um cupom no MELI, há uma variedade de tipos de cupom no MELI. E alguns deles não estão incluídos nos cálculos do VTEX OMS. + +## Simulação + + + +Na VTEX OMS, o valor da ordem pode ser diferente do que a MELI vendeu ao cliente, devido a alguns tipos de cupons que não estão sendo considerados durante a criação da ordem na VTEX + +## Workaround + + + +Para pedidos ME1, se o vendedor precisa ter o valor correto do pedido, a fim de enviar o valor da fatura para MELI, ele pode usar o campo no VTEX OMS chamado "total_paid_amount", este campo está atualmente considerando todos os valores de cupom. + + + + + diff --git a/docs/known-issues/pt/meli-integration-is-receiving-errors-from-meli-429-too-many-requests.md b/docs/known-issues/pt/meli-integration-is-receiving-errors-from-meli-429-too-many-requests.md new file mode 100644 index 000000000..790c53692 --- /dev/null +++ b/docs/known-issues/pt/meli-integration-is-receiving-errors-from-meli-429-too-many-requests.md @@ -0,0 +1,51 @@ +--- +title: 'A integração do MELI está recebendo erros do MELI "429 solicitações demais"' +id: 1e4g9nzZFyanywmLbSHq4D +status: PUBLISHED +createdAt: 2023-08-03T10:47:41.602Z +updatedAt: 2023-08-14T14:08:12.646Z +publishedAt: 2023-08-14T14:08:12.646Z +firstPublishedAt: 2023-08-03T10:47:43.214Z +contentType: knownIssue +productTeam: Connections +author: 2mXZkbi0oi061KicTExNjo +tag: Connections +slug: a-integracao-do-meli-esta-recebendo-erros-do-meli-429-solicitacoes-demais +locale: pt +kiStatus: Fixed +internalReference: 873998 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + + +Atualmente, temos um problema com algumas contas no MELI que estão recebendo um erro ao tentar atualizar produtos, estoque ou preço no MELI. + +Isso não está afetando todas as contas e nem todos os SKUs, mas apenas parte deles, e isso é causado devido ao envio de mais solicitações do que o MELI está atualmente preparado para receber. + +## Simulação + + + +Dentro do menu de integração estoque/preço/produto, algumas contas podem apresentar um erro: + +**Sorry, we couldn't process this request. Aguarde alguns minutos e processe-a novamente** + +Estamos trabalhando em como lidar melhor com as solicitações para evitar receber esse erro do MELI. + + + +## Workaround + + +A única solução alternativa disponível no momento é reprocessar a solicitação diretamente no menu bridge. + + + + + diff --git a/docs/known-issues/pt/meli-integration-listing-types-for-peru-venezuela-equador-and-uruguai.md b/docs/known-issues/pt/meli-integration-listing-types-for-peru-venezuela-equador-and-uruguai.md new file mode 100644 index 000000000..3fe9da47d --- /dev/null +++ b/docs/known-issues/pt/meli-integration-listing-types-for-peru-venezuela-equador-and-uruguai.md @@ -0,0 +1,36 @@ +--- +title: 'Tipos de listagem de integração MELI para Peru, Venezuela, Equador e Uruguai' +id: 77DQc7iQ4KgiWZGRAGdTgT +status: PUBLISHED +createdAt: 2023-10-25T11:48:14.580Z +updatedAt: 2023-10-25T11:48:15.479Z +publishedAt: 2023-10-25T11:48:15.479Z +firstPublishedAt: 2023-10-25T11:48:15.479Z +contentType: knownIssue +productTeam: Connections +author: 2mXZkbi0oi061KicTExNjo +tag: Connections +slug: tipos-de-listagem-de-integracao-meli-para-peru-venezuela-equador-e-uruguai +locale: pt +kiStatus: Backlog +internalReference: 925139 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + + +Atualmente, nosso aplicativo MELI não está enviando o tipo de listagem correto para os países **Peru, Venezuela, Equador e Uruguai** + +## Simulação + + + +## Workaround + + + diff --git a/docs/known-issues/pt/meli-integration-zipcodes-11111-meli-limaperu.md b/docs/known-issues/pt/meli-integration-zipcodes-11111-meli-limaperu.md index 6f44d7223..10026ea05 100644 --- a/docs/known-issues/pt/meli-integration-zipcodes-11111-meli-limaperu.md +++ b/docs/known-issues/pt/meli-integration-zipcodes-11111-meli-limaperu.md @@ -3,8 +3,8 @@ title: 'Códigos postais de integração MELI "11111" Meli - Lima/Perú' id: 7ICcek0NOUczgtA65CaZk5 status: PUBLISHED createdAt: 2023-05-16T17:50:38.417Z -updatedAt: 2023-05-16T17:50:39.140Z -publishedAt: 2023-05-16T17:50:39.140Z +updatedAt: 2023-08-16T12:43:27.706Z +publishedAt: 2023-08-16T12:43:27.706Z firstPublishedAt: 2023-05-16T17:50:39.140Z contentType: knownIssue productTeam: Connections @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Connections slug: codigos-postais-de-integracao-meli-11111-meli-limaperu locale: pt -kiStatus: Backlog +kiStatus: Fixed internalReference: 826566 --- diff --git a/docs/known-issues/pt/meli-mapper-incorrectly-sending-product-specification-as-variation.md b/docs/known-issues/pt/meli-mapper-incorrectly-sending-product-specification-as-variation.md new file mode 100644 index 000000000..28085f562 --- /dev/null +++ b/docs/known-issues/pt/meli-mapper-incorrectly-sending-product-specification-as-variation.md @@ -0,0 +1,42 @@ +--- +title: 'O MELI Mapper envia incorretamente a especificação do produto como variação' +id: 6b49pUUxL3B3RtUWofLjL8 +status: PUBLISHED +createdAt: 2023-06-27T11:20:49.475Z +updatedAt: 2023-06-27T11:20:50.484Z +publishedAt: 2023-06-27T11:20:50.484Z +firstPublishedAt: 2023-06-27T11:20:50.484Z +contentType: knownIssue +productTeam: Connections +author: 2mXZkbi0oi061KicTExNjo +tag: Connections +slug: o-meli-mapper-envia-incorretamente-a-especificacao-do-produto-como-variacao +locale: pt +kiStatus: Backlog +internalReference: 851021 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + + +Atualmente, temos um problema no recurso MELI Mapper, no qual decidimos enviar um SKU como variação com base nos atributos de categoria do MELI, e não com base no que o vendedor mapeou no VTEX, o que significa que uma especificação de produto mapeada no VTEX pode ser enviada como variação para o MELI. + +## Simulação + + + +Dentro do recurso de mapeamento, sempre que o vendedor mapear um atributo que aceita variação no MELI, ele será enviado como variação, mesmo que o vendedor tenha mapeado dentro da especificação do produto + +## Workaround + + +n/a + + + + diff --git a/docs/known-issues/pt/meli-orders-not-being-cancelled-in-vtex-oms-for-multiples-accounts-scenario.md b/docs/known-issues/pt/meli-orders-not-being-cancelled-in-vtex-oms-for-multiples-accounts-scenario.md new file mode 100644 index 000000000..dd4c3fe5c --- /dev/null +++ b/docs/known-issues/pt/meli-orders-not-being-cancelled-in-vtex-oms-for-multiples-accounts-scenario.md @@ -0,0 +1,44 @@ +--- +title: 'Os pedidos MELI não estão sendo cancelados no VTEX OMS para o cenário de contas múltiplas' +id: 4u9ue93sHNWcfVm3sRL2qx +status: PUBLISHED +createdAt: 2024-02-06T11:04:52.918Z +updatedAt: 2024-02-06T11:04:54.082Z +publishedAt: 2024-02-06T11:04:54.082Z +firstPublishedAt: 2024-02-06T11:04:54.082Z +contentType: knownIssue +productTeam: Connections +author: 2mXZkbi0oi061KicTExNjo +tag: Connections +slug: os-pedidos-meli-nao-estao-sendo-cancelados-no-vtex-oms-para-o-cenario-de-contas-multiplas +locale: pt +kiStatus: Backlog +internalReference: 977453 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + + +Atualmente, nossa integração MELI tem um problema relacionado ao processo de cancelamento de ordens. Quando o MELI cancela uma ordem e o vendedor tem mais de 4 contas na VTEX, há uma chance de não tentar cancelar a ordem na quinta conta + +## Simulação + + + +Se o cancelamento da ordem não puder ser concluído, o vendedor poderá ver a ordem não cancelada na VTEX, mas cancelada na MELI; nesse caso, um cancelamento manual é necessário diretamente no OMS. +Isso só é aplicado para casos em que o vendedor tem mais de 4 contas na VTEX, usando o mesmo MELI UserID + +## Workaround + + +n/a + + + + + diff --git a/docs/known-issues/pt/meli-size-chart-not-working-for-sizes-with-letters.md b/docs/known-issues/pt/meli-size-chart-not-working-for-sizes-with-letters.md new file mode 100644 index 000000000..285f74ac4 --- /dev/null +++ b/docs/known-issues/pt/meli-size-chart-not-working-for-sizes-with-letters.md @@ -0,0 +1,48 @@ +--- +title: 'A tabela de tamanhos MELI não está funcionando para tamanhos com letras' +id: 7vAViV3MmC7zOSTF0cFTYy +status: PUBLISHED +createdAt: 2023-07-24T12:04:19.589Z +updatedAt: 2023-09-12T15:04:46.716Z +publishedAt: 2023-09-12T15:04:46.716Z +firstPublishedAt: 2023-07-24T12:04:20.171Z +contentType: knownIssue +productTeam: Connections +author: 2mXZkbi0oi061KicTExNjo +tag: Connections +slug: a-tabela-de-tamanhos-meli-nao-esta-funcionando-para-tamanhos-com-letras +locale: pt +kiStatus: Fixed +internalReference: 867262 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + + +Atualmente, nosso recurso MELI Size Chart não está funcionando para tamanhos com letras, por exemplo: + +Tamanho = "P", "M", "G". + +## Simulação + + + +Dentro da tela do mapeador, podemos ver o recurso de tabela de tamanhos disponível para a integração do MELI. Portanto, se os vendedores mapearem um tamanho com seus valores como letras, ele não funcionará e uma mensagem de erro será exibida no produto da ponte, como abaixo: + +"O valor do atributo SIZE é inválido: P. Este valor deve ser igual ao da tabela de medidas. + +## Workaround + + + +Os tamanhos estão funcionando atualmente com números, portanto, os vendedores podem usar os números em vez de letras. + + + + + diff --git a/docs/known-issues/pt/meli-sizechart-issue-attribute-not-valid.md b/docs/known-issues/pt/meli-sizechart-issue-attribute-not-valid.md new file mode 100644 index 000000000..d2dc67130 --- /dev/null +++ b/docs/known-issues/pt/meli-sizechart-issue-attribute-not-valid.md @@ -0,0 +1,43 @@ +--- +title: 'Atributo de problema do MELI SizeChart não é válido' +id: 3t6zqW9aE6pvW9b3Zvj0MB +status: PUBLISHED +createdAt: 2024-03-08T13:59:23.756Z +updatedAt: 2024-03-11T20:00:06.480Z +publishedAt: 2024-03-11T20:00:06.480Z +firstPublishedAt: 2024-03-08T13:59:24.514Z +contentType: knownIssue +productTeam: Connections +author: 2mXZkbi0oi061KicTExNjo +tag: Connections +slug: atributo-de-problema-do-meli-sizechart-nao-e-valido +locale: pt +kiStatus: Fixed +internalReference: 996639 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + + +O Mercado Livre incluiu recentemente novos atributos obrigatórios no recurso de integração de gráficos de tamanho, portanto, agora devemos corrigir nossa integração com esses novos atributos para que os vendedores possam exportar corretamente os gráficos de tamanho para o MELI. + +## Simulação + + + +Ao carregar o gráfico de tamanho na UI, você pode ver um erro "Attribute XXX is not valid" (O atributo XXX não é válido), isso pode estar relacionado a este err + +## Workaround + + +n/a + + + + + diff --git a/docs/known-issues/pt/meli-update-stockprice-issue.md b/docs/known-issues/pt/meli-update-stockprice-issue.md new file mode 100644 index 000000000..e1e520bb6 --- /dev/null +++ b/docs/known-issues/pt/meli-update-stockprice-issue.md @@ -0,0 +1,43 @@ +--- +title: 'Atualização do MELI Problema de estoque/preço' +id: 7LQ81vG5nsbBn4Wj7Z9VJe +status: PUBLISHED +createdAt: 2023-12-12T10:22:28.961Z +updatedAt: 2024-01-10T17:51:59.853Z +publishedAt: 2024-01-10T17:51:59.853Z +firstPublishedAt: 2023-12-12T10:22:29.656Z +contentType: knownIssue +productTeam: Connections +author: 2mXZkbi0oi061KicTExNjo +tag: Connections +slug: atualizacao-do-meli-problema-de-estoquepreco +locale: pt +kiStatus: Fixed +internalReference: 939329 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + + +Atualmente, temos um cenário muito específico que afeta alguns casos de SKUs que não conseguem atualizar o estoque no MELI. + +## Simulação + + + +O que acontece é que, em alguns casos, o campo seller_custom_field, que deveria ser preenchido com o SKU da VTEX, está realmente em branco e, portanto, a integração não consegue atualizar o estoque do MELI nesses casos + +## Workaround + + +Preencha a planilha de migração com esses casos e envie para a equipe de produto para definir nosso SKU dentro do campo seller_custom_field. + + + + + diff --git a/docs/known-issues/pt/mercado-livre-ad-buybox-doesnt-update-shippingmode-for-me2.md b/docs/known-issues/pt/mercado-livre-ad-buybox-doesnt-update-shippingmode-for-me2.md new file mode 100644 index 000000000..9210f3453 --- /dev/null +++ b/docs/known-issues/pt/mercado-livre-ad-buybox-doesnt-update-shippingmode-for-me2.md @@ -0,0 +1,56 @@ +--- +title: '[Mercado Livre] AD BuyBox não atualiza o shipping_mode para ME2' +id: 5XmZsbZz1171a04dWPs2MY +status: PUBLISHED +createdAt: 2024-06-03T11:38:34.337Z +updatedAt: 2024-06-03T11:38:35.242Z +publishedAt: 2024-06-03T11:38:35.242Z +firstPublishedAt: 2024-06-03T11:38:35.242Z +contentType: knownIssue +productTeam: Connections +author: 2mXZkbi0oi061KicTExNjo +tag: Connections +slug: mercado-livre-ad-buybox-nao-atualiza-o-shippingmode-para-me2 +locale: pt +kiStatus: Backlog +internalReference: 1042779 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +AD BuyBox não atualiza shipping_mode para ME2 + +## Simulação + + + +P: Por que o anúncio está em under_review quando tento atualizar o ME2? +R: Hoje o status desse anúncio no MELI é under_review, isso acontece porque é um anúncio do tipo BuyBox e, nesse caso, não podemos atualizá-lo para ME2 porque o MELI não permite isso e, por esse motivo, quando tentamos atualizar o MELI, ele retorna a seguinte moderação: + + + Não é possível processar uma solicitação de um anúncio moderado pelo Mercado Livre.

Resumo da moderação:

Razão: Cancelamos o anúncio porque você só pode vender este produto com seu anúncio de catálogo.
Remédio: Cancelamos o anúncio porque você só pode vender este produto com seu anúncio de catálogo. + + +P: Então, isso acontecerá com todos os anúncios do buybox? +R: Não, esse cenário só ocorrerá quando o caso for de "Catálogo restrito", em que só pode haver um anúncio BuyBox, não porque é BuyBox, mas porque é esse tipo específico de Restrict. + +**SOLUÇÃO** +Como não temos esse fluxo de atualização ME2 para anúncios buybox, estamos abrindo este KI + + + +## Workaround + + +Abra um ticket para a equipe de conexões solicitando uma atualização para o ME2, sempre informando o anúncio buybox ex: MLB36470123456 + + + + + + diff --git a/docs/known-issues/pt/mercado-livre-bridge-bridge-isnt-logging-some-error-messages.md b/docs/known-issues/pt/mercado-livre-bridge-bridge-isnt-logging-some-error-messages.md new file mode 100644 index 000000000..be52b5826 --- /dev/null +++ b/docs/known-issues/pt/mercado-livre-bridge-bridge-isnt-logging-some-error-messages.md @@ -0,0 +1,48 @@ +--- +title: '[Mercado Livre] [Bridge] O Bridge não está registrando algumas mensagens de erro' +id: 3KmdcY6hlLQx5h1FgKHAbS +status: PUBLISHED +createdAt: 2024-06-21T12:38:31.025Z +updatedAt: 2024-06-26T11:07:40.994Z +publishedAt: 2024-06-26T11:07:40.994Z +firstPublishedAt: 2024-06-21T12:38:31.845Z +contentType: knownIssue +productTeam: Connections +author: 2mXZkbi0oi061KicTExNjo +tag: Connections +slug: mercado-livre-bridge-o-bridge-nao-esta-registrando-algumas-mensagens-de-erro +locale: pt +kiStatus: Backlog +internalReference: 1053742 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Erro no fluxo de atualização: o sku não está sendo registrado na ponte + +**Marketplace:** Mercado Livre +**Causa raiz:** Admin > Bridge > Produto + +**Importante:** não acontece com todos os skus; + +## Simulação + + +Admin > Marketplace > Produtos > Amazon + + ![](https://vtexhelp.zendesk.com/attachments/token/3MxTLEnmPv9lgG7UE8iUEd1Ft/?name=image.png + +## Workaround + + +Em alguns casos, o reprocessamento do sku na ponte resolve o problema. + + + + + diff --git a/docs/known-issues/pt/mercado-livre-bridge-orders-menu-not-showing-the-shippingid-information.md b/docs/known-issues/pt/mercado-livre-bridge-orders-menu-not-showing-the-shippingid-information.md new file mode 100644 index 000000000..c9345a5fc --- /dev/null +++ b/docs/known-issues/pt/mercado-livre-bridge-orders-menu-not-showing-the-shippingid-information.md @@ -0,0 +1,45 @@ +--- +title: '[Mercado Livre] Menu Bridge Orders, não mostra as informações de shippingID' +id: 2fXDbejpPJ04NDfPCCcr0j +status: PUBLISHED +createdAt: 2024-03-18T20:56:17.859Z +updatedAt: 2024-03-18T20:56:18.697Z +publishedAt: 2024-03-18T20:56:18.697Z +firstPublishedAt: 2024-03-18T20:56:18.697Z +contentType: knownIssue +productTeam: Connections +author: 2mXZkbi0oi061KicTExNjo +tag: Connections +slug: mercado-livre-menu-bridge-orders-nao-mostra-as-informacoes-de-shippingid +locale: pt +kiStatus: Backlog +internalReference: 1001903 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Atualmente, temos um problema que afeta apenas a visibilidade de alguns pedidos MELI. O que acontece é que estamos registrando o ShipmentID no menu de ponte de pedidos, mas algumas mensagens de erro não têm o OrderID, e isso é necessário em alguns casos, pois o OrderID é a informação que os vendedores têm no Portal MELI. + +Mercado Livre > Bridge > OrderId + +## Simulação + + +Dentro do menu de pedidos do Bridge, algumas mensagens de erro não estão registrando o orderID, o que dá a impressão de que alguns pedidos não estão no VTEX brige, mas os vendedores podem encontrar os pedidos pesquisando o shipmentID. + + ![](https://vtexhelp.zendesk.com/attachments/token/OZk1c79PgvKBKq6wGldvIbHM6/?name=image.png + +## Workaround + + +Obtenha o OrderID, obtenha o ShipmentID e procure-o na ponte + + + + + diff --git a/docs/known-issues/pt/mercado-livre-mapper-attribute-size.md b/docs/known-issues/pt/mercado-livre-mapper-attribute-size.md index 5838b0db5..9eebf740f 100644 --- a/docs/known-issues/pt/mercado-livre-mapper-attribute-size.md +++ b/docs/known-issues/pt/mercado-livre-mapper-attribute-size.md @@ -1,18 +1,18 @@ --- -title: 'Mercado Book Mapper atributo Tamanho' +title: 'Tamanho do atributo do Mercado Livre Mapper' id: 3dLrm6SVsPB4tU46SC3Xdi status: PUBLISHED createdAt: 2022-07-26T19:53:34.899Z -updatedAt: 2022-11-25T21:55:42.119Z -publishedAt: 2022-11-25T21:55:42.119Z +updatedAt: 2024-02-16T20:28:24.174Z +publishedAt: 2024-02-16T20:28:24.174Z firstPublishedAt: 2022-07-26T19:53:35.449Z contentType: knownIssue productTeam: Connections author: 2mXZkbi0oi061KicTExNjo tag: Connections -slug: mercado-book-mapper-atributo-tamanho +slug: tamanho-do-atributo-do-mercado-livre-mapper locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 592577 --- @@ -24,20 +24,20 @@ internalReference: 592577 -Mesmo mapeando corretamente o atributo "Tamanho" no mapeador, para algumas categorias MELI não está funcionando corretamente. +Mesmo mapeando corretamente o atributo "Size" no mapeador, para algumas categorias MELI ele não está funcionando corretamente. +## Simulação -## Simulação +Dentro do menu de produtos da ponte, você verá um erro sobre o atributo Size no MELI. +## Workaround -Dentro do menu de produtos bridge, você verá um erro sobre o tamanho do atributo em MELI. +Existe uma solução alternativa para esse erro? Se sim, descreva-a aqui. Caso contrário, escreva "N/A" ou "Não há nenhuma solução alternativa disponível". Não remova esta seção se não houver solução alternativa, por favor. -## Workaround -n/d diff --git a/docs/known-issues/pt/mercado-livre-remove-underreview-validation-in-update-sku.md b/docs/known-issues/pt/mercado-livre-remove-underreview-validation-in-update-sku.md new file mode 100644 index 000000000..d2a8c439c --- /dev/null +++ b/docs/known-issues/pt/mercado-livre-remove-underreview-validation-in-update-sku.md @@ -0,0 +1,41 @@ +--- +title: '[Mercado Livre] Remover a validação under_review em Atualizar SKU' +id: 1yeZeigiok3zaltkI7RTMW +status: PUBLISHED +createdAt: 2023-08-30T18:15:25.269Z +updatedAt: 2023-08-30T18:15:25.924Z +publishedAt: 2023-08-30T18:15:25.924Z +firstPublishedAt: 2023-08-30T18:15:25.924Z +contentType: knownIssue +productTeam: Connections +author: 2mXZkbi0oi061KicTExNjo +tag: Connections +slug: mercado-livre-remover-a-validacao-underreview-em-atualizar-sku +locale: pt +kiStatus: Backlog +internalReference: 890658 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Remover a validação under_review no fluxo Update SKU porque quando o vendedor aplica as ações para corrigir os casos de moderação e estes estão relacionados com o catálogo, não estamos enviando essas alterações para o MELI e, finalmente, os anúncios MELI continuam sendo moderados. + +## Simulação + + +O SKU foi moderado por estar na categoria errada, a correção já foi feita e agora ele tem o mapeamento correto no mapepr, mas ainda não está sendo exportado de acordo com a categoria do mapeador + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/pt/mercado-livre-sku-bridge-isnt-logging-some-error-messages.md b/docs/known-issues/pt/mercado-livre-sku-bridge-isnt-logging-some-error-messages.md new file mode 100644 index 000000000..370f0b6ea --- /dev/null +++ b/docs/known-issues/pt/mercado-livre-sku-bridge-isnt-logging-some-error-messages.md @@ -0,0 +1,44 @@ +--- +title: '[Mercado Livre] [Sku] O Bridge não está registrando algumas mensagens de erro' +id: 2GcnFE9TKcivoPekYuCNF9 +status: PUBLISHED +createdAt: 2024-07-23T16:00:26.447Z +updatedAt: 2024-07-23T16:08:16.661Z +publishedAt: 2024-07-23T16:08:16.661Z +firstPublishedAt: 2024-07-23T16:00:27.366Z +contentType: knownIssue +productTeam: Connections +author: 2mXZkbi0oi061KicTExNjo +tag: Connections +slug: mercado-livre-sku-o-bridge-nao-esta-registrando-algumas-mensagens-de-erro +locale: pt +kiStatus: Backlog +internalReference: 1069692 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Contexto correto: Em alguns casos, o vendedor não consegue integrar a SKU, pois a mensagem de erro com o motivo pelo qual o item foi moderado não aparece corretamente no Bridge. + + +## Simulação + + + ![](https://vtexhelp.zendesk.com/attachments/token/8b6ggO2OjPCsPZlU5NanwK645/?name=image.png) + + + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/pt/merchandising-rules-not-working-for-the-facet-productclusterids.md b/docs/known-issues/pt/merchandising-rules-not-working-for-the-facet-productclusterids.md new file mode 100644 index 000000000..8a96a389a --- /dev/null +++ b/docs/known-issues/pt/merchandising-rules-not-working-for-the-facet-productclusterids.md @@ -0,0 +1,48 @@ +--- +title: 'As regras de merchandising não estão funcionando para a faceta "productClusterIds"' +id: 6sLODMgjuoyJD52uc0DBW1 +status: PUBLISHED +createdAt: 2024-07-09T00:02:40.930Z +updatedAt: 2024-07-09T00:02:41.798Z +publishedAt: 2024-07-09T00:02:41.798Z +firstPublishedAt: 2024-07-09T00:02:41.798Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: as-regras-de-merchandising-nao-estao-funcionando-para-a-faceta-productclusterids +locale: pt +kiStatus: Backlog +internalReference: 1062457 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +As regras de merchandising não são aplicadas à faceta "productClusterIds". Isso acontece porque essa faceta tem o comportamento especial de classificar os produtos pela ordem da coleção, em vez de regras de relevância e de merchandising. + +Essa faceta não deve ser considerada válida para uma regra de comercialização. + +## Simulação + + + +- criar uma coleção com alguns produtos em uma ordem específica +- criar uma regra de comercialização explicitamente filtrada por "productClusterIds" ou "productClusterSearchableIds" +- definir essa regra para classificar os produtos em uma ordem diferente +- verificar na loja se os produtos manterão a classificação da coleçã + +## Workaround + + +A maneira esperada de gerenciar e classificar produtos em uma coleção é fazê-lo diretamente na coleção, adicionando/retirando produtos ou alterando sua posição. + +Também é possível aplicar a regra de comercialização à faceta "productClusterNames". Essa faceta segue as regras de relevância em vez da ordem da coleção e funciona com regras de merchandising. + + + + diff --git a/docs/known-issues/pt/merchant-not-being-able-to-open-account-for-some-clients-in-customer-credit-api.md b/docs/known-issues/pt/merchant-not-being-able-to-open-account-for-some-clients-in-customer-credit-api.md new file mode 100644 index 000000000..93debcbdc --- /dev/null +++ b/docs/known-issues/pt/merchant-not-being-able-to-open-account-for-some-clients-in-customer-credit-api.md @@ -0,0 +1,51 @@ +--- +title: 'O comerciante não consegue abrir uma conta para alguns clientes na API de crédito ao cliente' +id: 4NGCingtQxzFV1gMbxFzT1 +status: PUBLISHED +createdAt: 2023-09-25T13:22:58.063Z +updatedAt: 2023-09-25T13:22:58.651Z +publishedAt: 2023-09-25T13:22:58.651Z +firstPublishedAt: 2023-09-25T13:22:58.651Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: o-comerciante-nao-consegue-abrir-uma-conta-para-alguns-clientes-na-api-de-credito-ao-cliente +locale: pt +kiStatus: Backlog +internalReference: 906509 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Por algum motivo, ao tentar abrir uma nova conta para clientes específicos por meio da API, ele retorna o seguinte erro: + +{ +"code": 1099, +"message": "A conta de crédito já está aberta". +} + + +Nesse cenário, os dados do cliente (nome, documento etc.) nunca foram usados antes em nenhuma outra conta. + +## Simulação + + +Isso ocorre de forma inconsistente, portanto, só ocorrerá a cada duas tentativas. + + + +## Workaround + + +Crie a conta por meio da interface do usuário do administrador. + + + + + diff --git a/docs/known-issues/pt/messages-app-taking-too-long-to-return-the-informations.md b/docs/known-issues/pt/messages-app-taking-too-long-to-return-the-informations.md new file mode 100644 index 000000000..3e0c9c49f --- /dev/null +++ b/docs/known-issues/pt/messages-app-taking-too-long-to-return-the-informations.md @@ -0,0 +1,40 @@ +--- +title: 'O aplicativo de mensagens está demorando muito para retornar as informações' +id: 5GnHyQaPlqCW0KNar1tlMC +status: PUBLISHED +createdAt: 2024-01-30T14:16:58.627Z +updatedAt: 2024-01-30T14:16:59.326Z +publishedAt: 2024-01-30T14:16:59.326Z +firstPublishedAt: 2024-01-30T14:16:59.326Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: o-aplicativo-de-mensagens-esta-demorando-muito-para-retornar-as-informacoes +locale: pt +kiStatus: Backlog +internalReference: 567305 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +No processo de indexação, chamamos o aplicativo de mensagens para salvar informações traduzidas sobre os produtos. O principal problema é que as solicitações estão demorando muito para retornar e, com isso, algumas lojas que têm muitos idiomas não indexam totalmente ou têm suas indexações travadas. + +## Simulação + + +Verifique qualquer loja que tenha uma grande quantidade de idiomas, mais de 10, e isso começará a tornar a resposta das mensagens mais lenta. +Isso pode refletir em outros sistemas que dependem das mensagens para traduzir informações. + + + +## Workaround + + +N/A + diff --git a/docs/known-issues/pt/metatagdescription-field-cannot-be-deleted-through-admin.md b/docs/known-issues/pt/metatagdescription-field-cannot-be-deleted-through-admin.md new file mode 100644 index 000000000..c27214bea --- /dev/null +++ b/docs/known-issues/pt/metatagdescription-field-cannot-be-deleted-through-admin.md @@ -0,0 +1,45 @@ +--- +title: 'O campo "MetaTagDescription" não pode ser excluído por meio do Admin' +id: 7h0HlpuQnE8nWylgSWJ1lR +status: PUBLISHED +createdAt: 2024-02-08T20:21:00.735Z +updatedAt: 2024-02-08T20:21:01.739Z +publishedAt: 2024-02-08T20:21:01.739Z +firstPublishedAt: 2024-02-08T20:21:01.739Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: o-campo-metatagdescription-nao-pode-ser-excluido-por-meio-do-admin +locale: pt +kiStatus: Backlog +internalReference: 979691 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Há um comportamento inconsistente no campo `MetaTagDescription` no registro do produto, que não pode ser excluído por meio do Admin, mas é possível excluir por meio da API. No Admin, ao clicar em "salvar" com esse campo vazio, o valor do campo `Description` é copiado. Esse cenário não acontece quando se usa a API, o valor é excluído corretamente. + +## Simulação + + + +- Clique no produto a ser editado +- Exclua o valor do campo `MetaTagDescription` +- Clique em "salvar" e retorne ao produto +- Verifique se o valor original não está mais lá, mas o valor da `description` foi duplicad + +## Workaround + + +Use a API para excluir o valor indesejado após atualizar o produto no Admin +https://developers.vtex.com/docs/api-reference/catalog-api#put-/api/catalog/pvt/product/-productId-?endpoint=put-/api/catalog/pvt/product/-productId- + + + + diff --git a/docs/known-issues/pt/minicart-coupon-error-messages-only-appear-after-a-second-try.md b/docs/known-issues/pt/minicart-coupon-error-messages-only-appear-after-a-second-try.md new file mode 100644 index 000000000..330ee2e4d --- /dev/null +++ b/docs/known-issues/pt/minicart-coupon-error-messages-only-appear-after-a-second-try.md @@ -0,0 +1,49 @@ +--- +title: 'As mensagens de erro do Minicart Coupon só aparecem após uma segunda tentativa' +id: 6ZdpXaHJFudXXwUDC00lcr +status: PUBLISHED +createdAt: 2023-12-18T16:22:10.537Z +updatedAt: 2023-12-18T16:22:11.359Z +publishedAt: 2023-12-18T16:22:11.359Z +firstPublishedAt: 2023-12-18T16:22:11.359Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: as-mensagens-de-erro-do-minicart-coupon-so-aparecem-apos-uma-segunda-tentativa +locale: pt +kiStatus: No Fix +internalReference: 938379 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +As mensagens de erro de cupom no Minicart não aparecerão na primeira vez que você tentar um cupom, mesmo que ele não exista. + +## Simulação + + + +1. Adicione o produto ao carrinho. +2. Abra o minicarro. +3. Insira um cupom aleatório dentro do minicarro. +4. A mensagem de erro não aparecerá. +5. Insira outro cupom falso. +6. O erro será exibido. + + + +## Workaround + + +Não há nenhuma solução alternativa disponível. Entretanto, inserir o código a qualquer momento após a primeira tentativa mostrará a mensagem de erro corretamente. + + + + + diff --git a/docs/known-issues/pt/minicart-does-not-show-sku-specs-in-b2b-scenario.md b/docs/known-issues/pt/minicart-does-not-show-sku-specs-in-b2b-scenario.md index 44751e041..2e1345464 100644 --- a/docs/known-issues/pt/minicart-does-not-show-sku-specs-in-b2b-scenario.md +++ b/docs/known-issues/pt/minicart-does-not-show-sku-specs-in-b2b-scenario.md @@ -3,8 +3,8 @@ title: 'O Minicart não mostra as especificações do SKU no cenário B2B' id: 4eOpxrLEkyHyobCDuWzsMK status: PUBLISHED createdAt: 2022-10-27T19:11:58.877Z -updatedAt: 2022-11-25T22:13:10.845Z -publishedAt: 2022-11-25T22:13:10.845Z +updatedAt: 2024-02-16T20:28:02.341Z +publishedAt: 2024-02-16T20:28:02.341Z firstPublishedAt: 2022-10-27T19:11:59.318Z contentType: knownIssue productTeam: Store Framework @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Store Framework slug: o-minicart-nao-mostra-as-especificacoes-do-sku-no-cenario-b2b locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 687308 --- diff --git a/docs/known-issues/pt/misbehaviors-for-addtocart-mutation-from-checkoutgraphql-while-sending-options-for-already-added-items.md b/docs/known-issues/pt/misbehaviors-for-addtocart-mutation-from-checkoutgraphql-while-sending-options-for-already-added-items.md index 2968a3b03..01e5dd75d 100644 --- a/docs/known-issues/pt/misbehaviors-for-addtocart-mutation-from-checkoutgraphql-while-sending-options-for-already-added-items.md +++ b/docs/known-issues/pt/misbehaviors-for-addtocart-mutation-from-checkoutgraphql-while-sending-options-for-already-added-items.md @@ -3,8 +3,8 @@ title: 'Comportamentos incorretos para a mutação addToCart a partir do checkou id: 1lMWbgmBsOis9gAKcMm8ob status: PUBLISHED createdAt: 2022-05-03T20:42:18.655Z -updatedAt: 2022-11-25T22:44:04.555Z -publishedAt: 2022-11-25T22:44:04.555Z +updatedAt: 2023-11-16T16:46:29.538Z +publishedAt: 2023-11-16T16:46:29.538Z firstPublishedAt: 2022-05-03T20:42:18.940Z contentType: knownIssue productTeam: Checkout @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Checkout slug: comportamentos-incorretos-para-a-mutacao-addtocart-a-partir-do-checkout-graphql-enquanto-envia-opcoes-para-itens-ja-adicionados locale: pt -kiStatus: Backlog +kiStatus: Fixed internalReference: 452053 --- diff --git a/docs/known-issues/pt/misconfigured-vtable-app-breaks-other-apps-of-the-same-type.md b/docs/known-issues/pt/misconfigured-vtable-app-breaks-other-apps-of-the-same-type.md index 94fbd2e1b..1a7e55fa7 100644 --- a/docs/known-issues/pt/misconfigured-vtable-app-breaks-other-apps-of-the-same-type.md +++ b/docs/known-issues/pt/misconfigured-vtable-app-breaks-other-apps-of-the-same-type.md @@ -29,9 +29,9 @@ Principais causas de uma app mal configurada: No caso de um JSON Schema inexistente, coloque no campo `model` o nome correto do JSON Schema. -Por exemplo: ![Screen Shot 2019-01-03 at 19.31.53](https://images.ctfassets.net/alneenqid6w5/EVwmyhWMmGmcs2Y8wEQiw/ddbf9f821818f2c061a5f262ee43e675/Screen_Shot_2019-01-03_at_19.31.53.png) +Por exemplo: ![Screen Shot 2019-01-03 at 19.31.53](//images.ctfassets.net/alneenqid6w5/EVwmyhWMmGmcs2Y8wEQiw/ddbf9f821818f2c061a5f262ee43e675/Screen_Shot_2019-01-03_at_19.31.53.png) -Observe como a borda da app fica vermelha e a mensagem de erro no console indica o erro "Error to get jsonschema by name": ![Screen Shot 2019-01-03 at 19.24.22](https://images.ctfassets.net/alneenqid6w5/62I23QUXPauQGGcUcoCucK/b484536ae3e462823b7715ff52a737ea/Screen_Shot_2019-01-03_at_19.24.22.png) +Observe como a borda da app fica vermelha e a mensagem de erro no console indica o erro "Error to get jsonschema by name": ![Screen Shot 2019-01-03 at 19.24.22](//images.ctfassets.net/alneenqid6w5/62I23QUXPauQGGcUcoCucK/b484536ae3e462823b7715ff52a737ea/Screen_Shot_2019-01-03_at_19.24.22.png) ## Workaround diff --git a/docs/known-issues/pt/missing-minicartbuyerid-field-causes-antifraud-to-cancel-transactions.md b/docs/known-issues/pt/missing-minicartbuyerid-field-causes-antifraud-to-cancel-transactions.md index 3d66221c8..c0a5402f0 100644 --- a/docs/known-issues/pt/missing-minicartbuyerid-field-causes-antifraud-to-cancel-transactions.md +++ b/docs/known-issues/pt/missing-minicartbuyerid-field-causes-antifraud-to-cancel-transactions.md @@ -3,8 +3,8 @@ title: 'O campo minicart.buyer.id ausente faz com que o antifraude cancele trans id: 6dvOH9b96qGAHXIzW3wBe1 status: PUBLISHED createdAt: 2023-05-23T17:10:17.329Z -updatedAt: 2023-05-23T17:10:17.964Z -publishedAt: 2023-05-23T17:10:17.964Z +updatedAt: 2024-02-16T20:26:42.045Z +publishedAt: 2024-02-16T20:26:42.045Z firstPublishedAt: 2023-05-23T17:10:17.964Z contentType: knownIssue productTeam: Payments @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Payments slug: o-campo-minicartbuyerid-ausente-faz-com-que-o-antifraude-cancele-transacoes locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 514335 --- diff --git a/docs/known-issues/pt/missing-translation-for-the-price-facetfilter-at-intelligent-search.md b/docs/known-issues/pt/missing-translation-for-the-price-facetfilter-at-intelligent-search.md new file mode 100644 index 000000000..6d8a102ba --- /dev/null +++ b/docs/known-issues/pt/missing-translation-for-the-price-facetfilter-at-intelligent-search.md @@ -0,0 +1,44 @@ +--- +title: 'Falta de tradução para a faceta/filtro de preço na Intelligent Search' +id: 6c6GnC1dKGViJ2h0ZoY5pm +status: PUBLISHED +createdAt: 2024-01-31T21:33:04.796Z +updatedAt: 2024-01-31T21:33:05.556Z +publishedAt: 2024-01-31T21:33:05.556Z +firstPublishedAt: 2024-01-31T21:33:05.556Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: falta-de-traducao-para-a-facetafiltro-de-preco-na-intelligent-search +locale: pt +kiStatus: Backlog +internalReference: 974840 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +O Intelligent Search não aplica a tradução ao nome do filtro/faceta "price" para idiomas adicionais quando consultado via REST API. + +O idioma principal ainda retorna a cadeia de caracteres esperada como sua configuração interna, mas qualquer outro idioma retornará isso com "Price" como um valor fixo. + +## Simulação + + +Em uma loja com vários idiomas, defina as traduções para o contexto da Pesquisa inteligente por meio do serviço de mensagens para os idiomas secundários e consulte-o usando a API de facetas. Os valores de "Price" não serão considerados, embora funcionem para qualquer outro rótulo, como as categorias e a marca. + + + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/pt/modal-as-generic-reason-even-this-type-of-modal-are-configured-ok.md b/docs/known-issues/pt/modal-as-generic-reason-even-this-type-of-modal-are-configured-ok.md index 848538577..9fa308790 100644 --- a/docs/known-issues/pt/modal-as-generic-reason-even-this-type-of-modal-are-configured-ok.md +++ b/docs/known-issues/pt/modal-as-generic-reason-even-this-type-of-modal-are-configured-ok.md @@ -3,8 +3,8 @@ title: 'Modal como Generic Reason mesmo este tipo de Modal são configurados OK' id: 2ftzXjtPZcPypFpsnZMcIK status: PUBLISHED createdAt: 2022-05-18T18:23:53.248Z -updatedAt: 2022-11-25T21:59:39.823Z -publishedAt: 2022-11-25T21:59:39.823Z +updatedAt: 2024-02-16T20:25:38.358Z +publishedAt: 2024-02-16T20:25:38.358Z firstPublishedAt: 2022-05-18T18:23:53.787Z contentType: knownIssue productTeam: Logistics @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Logistics slug: modal-como-generic-reason-mesmo-este-tipo-de-modal-sao-configurados-ok locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 488339 --- diff --git a/docs/known-issues/pt/modals-deprecated-divergences-setup-shipping-policy.md b/docs/known-issues/pt/modals-deprecated-divergences-setup-shipping-policy.md index edada1f4b..fd615baff 100644 --- a/docs/known-issues/pt/modals-deprecated-divergences-setup-shipping-policy.md +++ b/docs/known-issues/pt/modals-deprecated-divergences-setup-shipping-policy.md @@ -3,8 +3,8 @@ title: 'Modais Configuração de Divergências Deprecated Divergences - Polític id: TYWgIv5xOTUBWdC63FbK5 status: PUBLISHED createdAt: 2022-05-18T18:20:55.870Z -updatedAt: 2022-11-25T21:59:19.021Z -publishedAt: 2022-11-25T21:59:19.021Z +updatedAt: 2024-02-16T20:27:05.367Z +publishedAt: 2024-02-16T20:27:05.367Z firstPublishedAt: 2022-05-18T18:20:56.247Z contentType: knownIssue productTeam: Logistics @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Logistics slug: modais-configuracao-de-divergencias-deprecated-divergences-politica-de-embarque locale: pt -kiStatus: Scheduled +kiStatus: No Fix internalReference: 445866 --- diff --git a/docs/known-issues/pt/multiple-sku-promotion-api-not-working.md b/docs/known-issues/pt/multiple-sku-promotion-api-not-working.md index 21a2d31dc..c83d008dd 100644 --- a/docs/known-issues/pt/multiple-sku-promotion-api-not-working.md +++ b/docs/known-issues/pt/multiple-sku-promotion-api-not-working.md @@ -3,8 +3,8 @@ title: 'Múltiplos API de promoção Sku não funcionam' id: 38CLe2oIWHGNgjL4L0uIxz status: PUBLISHED createdAt: 2023-01-09T21:18:05.077Z -updatedAt: 2023-01-09T21:18:05.807Z -publishedAt: 2023-01-09T21:18:05.807Z +updatedAt: 2024-02-16T20:23:56.065Z +publishedAt: 2024-02-16T20:23:56.065Z firstPublishedAt: 2023-01-09T21:18:05.807Z contentType: knownIssue productTeam: Pricing & Promotions @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Pricing & Promotions slug: multiplos-api-de-promocao-sku-nao-funcionam locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 729990 --- diff --git a/docs/known-issues/pt/my-cards-footer-is-shivering-when-trying-to-add-a-new-card.md b/docs/known-issues/pt/my-cards-footer-is-shivering-when-trying-to-add-a-new-card.md new file mode 100644 index 000000000..e52f45963 --- /dev/null +++ b/docs/known-issues/pt/my-cards-footer-is-shivering-when-trying-to-add-a-new-card.md @@ -0,0 +1,44 @@ +--- +title: 'O rodapé dos meus cartões está tremendo ao tentar adicionar um novo cartão' +id: 5JRsJqm0PmVkdCh7td3DIr +status: PUBLISHED +createdAt: 2024-04-05T16:09:59.991Z +updatedAt: 2024-04-05T16:11:11.933Z +publishedAt: 2024-04-05T16:11:11.933Z +firstPublishedAt: 2024-04-05T16:10:01.510Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: o-rodape-dos-meus-cartoes-esta-tremendo-ao-tentar-adicionar-um-novo-cartao +locale: pt +kiStatus: Backlog +internalReference: 1012542 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +O rodapé em "Meus cartões" treme na tela quando se tenta adicionar um novo cartão. + +## Simulação + + + +1. Acesse uma conta aleatória +2. Faça login +3. Acesse My Account > My Cards +4. Tente salvar um novo cartão falso e, quando o processo falhar, clique para salvar novamente e a tela tremerá até que o processo termin + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/pt/my-cards-ui-allow-customers-to-save-credit-cards-without-number-field-filled-in-the-address-information.md b/docs/known-issues/pt/my-cards-ui-allow-customers-to-save-credit-cards-without-number-field-filled-in-the-address-information.md index c753ce127..2793a31c4 100644 --- a/docs/known-issues/pt/my-cards-ui-allow-customers-to-save-credit-cards-without-number-field-filled-in-the-address-information.md +++ b/docs/known-issues/pt/my-cards-ui-allow-customers-to-save-credit-cards-without-number-field-filled-in-the-address-information.md @@ -3,8 +3,8 @@ title: 'My Cards UI permite aos clientes salvar cartões de crédito sem campo d id: 7Ab61xaPRXqxA7VYEnFu8J status: PUBLISHED createdAt: 2022-02-10T12:34:15.351Z -updatedAt: 2022-11-25T22:07:26.657Z -publishedAt: 2022-11-25T22:07:26.657Z +updatedAt: 2024-02-16T20:26:23.845Z +publishedAt: 2024-02-16T20:26:23.845Z firstPublishedAt: 2022-02-10T12:34:15.869Z contentType: knownIssue productTeam: Payments @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Payments slug: my-cards-ui-permite-aos-clientes-salvar-cartoes-de-credito-sem-campo-de-numero-preenchido-nas-informacoes-de-endereco locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 521542 --- diff --git a/docs/known-issues/pt/my-subscription-showing-error-message-when-subscription-is-associated-with-a-pick-up-point.md b/docs/known-issues/pt/my-subscription-showing-error-message-when-subscription-is-associated-with-a-pick-up-point.md index 9f6d30a29..94821994b 100644 --- a/docs/known-issues/pt/my-subscription-showing-error-message-when-subscription-is-associated-with-a-pick-up-point.md +++ b/docs/known-issues/pt/my-subscription-showing-error-message-when-subscription-is-associated-with-a-pick-up-point.md @@ -1,16 +1,16 @@ --- -title: 'Minha assinatura mostrando mensagem de erro quando a assinatura está associada a um ponto de retirada' +title: 'Minha assinatura mostra uma mensagem de erro quando a assinatura está associada a um ponto de coleta' id: 4p9jzcVzB6E5b6PTm2Ng5E status: PUBLISHED createdAt: 2022-12-15T19:08:41.210Z -updatedAt: 2022-12-15T19:08:42.066Z -publishedAt: 2022-12-15T19:08:42.066Z +updatedAt: 2024-03-11T19:58:56.132Z +publishedAt: 2024-03-11T19:58:56.132Z firstPublishedAt: 2022-12-15T19:08:42.066Z contentType: knownIssue productTeam: Order Management author: 2mXZkbi0oi061KicTExNjo tag: Order Management -slug: minha-assinatura-mostrando-mensagem-de-erro-quando-a-assinatura-esta-associada-a-um-ponto-de-retirada +slug: minha-assinatura-mostra-uma-mensagem-de-erro-quando-a-assinatura-esta-associada-a-um-ponto-de-coleta locale: pt kiStatus: Backlog internalReference: 692523 @@ -24,26 +24,20 @@ internalReference: 692523 -Quando um usuário fecha um pedido de assinatura, a área my-subscription exibe o endereço de entrega, mas quando isto é feito com um ponto de retirada, a IU não pode fazer a associação e exibe a seguinte mensagem de erro "Endereço inválido ou inexistente"; Entretanto, o fluxo de assinatura continuará normalmente; - - -## +Quando um usuário fecha uma solicitação de assinatura, a área my-subscription exibe o endereço de entrega, mas quando isso é feito com um ponto de coleta, a interface do usuário não consegue fazer a associação e exibe a seguinte mensagem de erro: "Endereço inválido ou inexistente"; no entanto, o fluxo de assinatura continuará normalmente; ## Simulação -- Criar uma assinatura com a opção de retirada em um ponto de retirada; -- Entrar na área de minhas assinaturas; -- Nesta área você verá um aviso na UI indicando que há um erro no registro de seu endereço; - - -## +- Crie uma assinatura com a opção de retirada em um ponto de coleta; +- Entre na área de minhas assinaturas; +- Nessa área, você verá um aviso na interface do usuário indicando que há um erro no registro do seu endereço ## Workaround -Não há solução para este cenário; +Não há nenhuma solução alternativa para esse cenário; diff --git a/docs/known-issues/pt/my-subscriptions-when-entering-the-address-line-2-this-appear-as-null.md b/docs/known-issues/pt/my-subscriptions-when-entering-the-address-line-2-this-appear-as-null.md index a4c3a38b0..0b0b8ffee 100644 --- a/docs/known-issues/pt/my-subscriptions-when-entering-the-address-line-2-this-appear-as-null.md +++ b/docs/known-issues/pt/my-subscriptions-when-entering-the-address-line-2-this-appear-as-null.md @@ -3,8 +3,8 @@ title: 'Minhas assinaturas Ao entrar na linha de endereço 2 isto aparece como n id: 1VbFyW5rQcfUSEJgKphrqb status: PUBLISHED createdAt: 2022-05-30T13:50:13.717Z -updatedAt: 2022-11-25T22:02:34.424Z -publishedAt: 2022-11-25T22:02:34.424Z +updatedAt: 2024-02-16T20:28:33.052Z +publishedAt: 2024-02-16T20:28:33.052Z firstPublishedAt: 2022-05-30T13:50:14.433Z contentType: knownIssue productTeam: Order Management @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Order Management slug: minhas-assinaturas-ao-entrar-na-linha-de-endereco-2-isto-aparece-como-nulo locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 588046 --- diff --git a/docs/known-issues/pt/mycards-spinner-button-is-not-working-properly.md b/docs/known-issues/pt/mycards-spinner-button-is-not-working-properly.md index 8bd49aeb0..d91f269a3 100644 --- a/docs/known-issues/pt/mycards-spinner-button-is-not-working-properly.md +++ b/docs/known-issues/pt/mycards-spinner-button-is-not-working-properly.md @@ -3,8 +3,8 @@ title: 'O botão giratório MyCards não está funcionando corretamente' id: 2Y1IHSesmqAKYsep1JzIND status: PUBLISHED createdAt: 2023-03-29T19:18:47.318Z -updatedAt: 2023-03-29T19:18:47.732Z -publishedAt: 2023-03-29T19:18:47.732Z +updatedAt: 2023-11-06T13:02:14.964Z +publishedAt: 2023-11-06T13:02:14.964Z firstPublishedAt: 2023-03-29T19:18:47.732Z contentType: knownIssue productTeam: Payments diff --git a/docs/known-issues/pt/mycredits-has-an-error-when-accessing-from-an-dependent-account.md b/docs/known-issues/pt/mycredits-has-an-error-when-accessing-from-an-dependent-account.md index 6a9e5fc8f..55936934a 100644 --- a/docs/known-issues/pt/mycredits-has-an-error-when-accessing-from-an-dependent-account.md +++ b/docs/known-issues/pt/mycredits-has-an-error-when-accessing-from-an-dependent-account.md @@ -3,8 +3,8 @@ title: 'MyCredits tem um erro ao acessar de uma conta dependente' id: 6QJWAD7Q2PSEMsmZYXqMag status: PUBLISHED createdAt: 2022-03-27T16:19:47.411Z -updatedAt: 2022-11-25T22:08:20.276Z -publishedAt: 2022-11-25T22:08:20.276Z +updatedAt: 2024-02-16T20:29:22.908Z +publishedAt: 2024-02-16T20:29:22.908Z firstPublishedAt: 2022-03-27T16:19:47.994Z contentType: knownIssue productTeam: Payments @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Payments slug: mycredits-tem-um-erro-ao-acessar-de-uma-conta-dependente locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 367276 --- diff --git a/docs/known-issues/pt/new-collections-newly-released-filter-is-not-working-for-exports.md b/docs/known-issues/pt/new-collections-newly-released-filter-is-not-working-for-exports.md index 62f80db7d..9f74c962c 100644 --- a/docs/known-issues/pt/new-collections-newly-released-filter-is-not-working-for-exports.md +++ b/docs/known-issues/pt/new-collections-newly-released-filter-is-not-working-for-exports.md @@ -34,39 +34,3 @@ internalReference:

Este conteúdo só está disponível em Inglês.

-recente. Ele está presente no seguinte componente da IU: - - ![](https://vtexhelp.zendesk.com/attachments/token/pFLlcE3tDbGcA0bgmlAhPNccB/?name=image.png) - -No entanto, ao combinar esta funcionalidade com a exportação de chapas, este filtro é ignorado, trazendo todos os produtos dentro da coleção. - - - - - - -## Simulação - - -1 - Vá para o novo módulo de coleções e escolha uma coleção - -2 - Na listagem da coleção principal, use o filtro "Recém-liberado", observe que você precisa ter pelo menos 1 produto com o valor "Data de liberação" definido na faixa filtrada. Este valor pode ser definido na página de Configuração do Produto. - -3 - Um dado valor de produtos "recém-lançados" será filtrado e listado na interface de usuário. - -4 - Selecione a funcionalidade "Exportar - -5 - Exportar uma folha SKU para esta coleção - -6 - Tcheca o número de registros exportados, será a quantidade total de produtos da coleção, não os recém-libertados. - - - - - - -## Workaround - - -Utilize filtros alternativos para sua exportação. - diff --git a/docs/known-issues/pt/new-ui-does-not-show-the-customers-id-document-for-example-cpf.md b/docs/known-issues/pt/new-ui-does-not-show-the-customers-id-document-for-example-cpf.md index 8c5d0c0ad..2702a06b6 100644 --- a/docs/known-issues/pt/new-ui-does-not-show-the-customers-id-document-for-example-cpf.md +++ b/docs/known-issues/pt/new-ui-does-not-show-the-customers-id-document-for-example-cpf.md @@ -3,8 +3,8 @@ title: 'A nova IU não mostra o documento de identificação do cliente, por exe id: 7y7Npcr6krhsnnEy54vQFa status: PUBLISHED createdAt: 2022-12-08T22:21:07.966Z -updatedAt: 2022-12-08T22:21:08.507Z -publishedAt: 2022-12-08T22:21:08.507Z +updatedAt: 2024-02-16T20:27:18.190Z +publishedAt: 2024-02-16T20:27:18.190Z firstPublishedAt: 2022-12-08T22:21:08.507Z contentType: knownIssue productTeam: Order Management @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Order Management slug: a-nova-iu-nao-mostra-o-documento-de-identificacao-do-cliente-por-exemplo-cpf locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 713480 --- diff --git a/docs/known-issues/pt/new-ui-does-not-show-the-invoiced-value-on-return-items-page.md b/docs/known-issues/pt/new-ui-does-not-show-the-invoiced-value-on-return-items-page.md index 11806eba8..07c8c54ad 100644 --- a/docs/known-issues/pt/new-ui-does-not-show-the-invoiced-value-on-return-items-page.md +++ b/docs/known-issues/pt/new-ui-does-not-show-the-invoiced-value-on-return-items-page.md @@ -3,8 +3,8 @@ title: 'A nova IU não mostra o valor faturado na página de itens de retorno' id: 3DBFXzWoz7jxSdgSLICV8i status: PUBLISHED createdAt: 2022-09-27T19:34:46.895Z -updatedAt: 2022-11-25T22:01:19.774Z -publishedAt: 2022-11-25T22:01:19.774Z +updatedAt: 2024-02-16T20:28:14.405Z +publishedAt: 2024-02-16T20:28:14.405Z firstPublishedAt: 2022-09-27T19:34:47.384Z contentType: knownIssue productTeam: Order Management @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Order Management slug: a-nova-iu-nao-mostra-o-valor-faturado-na-pagina-de-itens-de-retorno locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 664838 --- diff --git a/docs/known-issues/pt/nif-field-at-checkout-in-portugal-allows-special-characters-and-causes-problem-in-order-flow.md b/docs/known-issues/pt/nif-field-at-checkout-in-portugal-allows-special-characters-and-causes-problem-in-order-flow.md index 4a1dc54d4..773d88ae3 100644 --- a/docs/known-issues/pt/nif-field-at-checkout-in-portugal-allows-special-characters-and-causes-problem-in-order-flow.md +++ b/docs/known-issues/pt/nif-field-at-checkout-in-portugal-allows-special-characters-and-causes-problem-in-order-flow.md @@ -20,7 +20,7 @@ internalReference: O campo NIF (document) do checkout de Portugal (UI) está permitindo entrada de caracteres especiais nos seus valores. No entanto, os pedidos que forem fechados com caracteres especiais ficam travados com erro no OMS. -![OMS](https://images.ctfassets.net/alneenqid6w5/19LgQNhPlIIAoA62k06ac2/2b394138cd21e4ad76c21e0ea871417f/OMS.png) +![OMS](//images.ctfassets.net/alneenqid6w5/19LgQNhPlIIAoA62k06ac2/2b394138cd21e4ad76c21e0ea871417f/OMS.png) ## Simulação diff --git a/docs/known-issues/pt/no-delivery-window-can-be-created-due-to-inconsistence-in-estimatedate-and-lastdeliveryday-for-high-timecost.md b/docs/known-issues/pt/no-delivery-window-can-be-created-due-to-inconsistence-in-estimatedate-and-lastdeliveryday-for-high-timecost.md new file mode 100644 index 000000000..ac410daed --- /dev/null +++ b/docs/known-issues/pt/no-delivery-window-can-be-created-due-to-inconsistence-in-estimatedate-and-lastdeliveryday-for-high-timecost.md @@ -0,0 +1,72 @@ +--- +title: 'Nenhuma janela de entrega pode ser criada devido à inconsistência em estimateDate e lastDeliveryDay para timecost alto' +id: 3E5ZPyrjSOPD68vH4SXunM +status: PUBLISHED +createdAt: 2024-03-06T19:38:26.954Z +updatedAt: 2024-03-06T19:38:27.765Z +publishedAt: 2024-03-06T19:38:27.765Z +firstPublishedAt: 2024-03-06T19:38:27.765Z +contentType: knownIssue +productTeam: Logistics +author: 2mXZkbi0oi061KicTExNjo +tag: Logistics +slug: nenhuma-janela-de-entrega-pode-ser-criada-devido-a-inconsistencia-em-estimatedate-e-lastdeliveryday-para-timecost-alto +locale: pt +kiStatus: Backlog +internalReference: 995491 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + + +O `estimateDate` leva em conta o tempo total de entrega, mas considerando apenas os dias em que a transportadora entrega, portanto, no caso deste exemplo, não considera os finais de semana. +Já o `lastDeliveryDay` é calculado como dias corridos (dias consecutivos), que é `data de hoje + tempo de entrega + número máximo de dias` configurado para entrega programada, pois ao contar dias consecutivos, considerará os finais de semana. + +Para que o sistema monte a janela de entrega disponível, ele comparará se: + + lastDeliveryDay > estimateDate : TRUE + + +E somente se essa condição for atendida, ele criará a janela de entrega. + +Mas com um `timecost` de trânsito total excessivamente alto, há uma inconsistência com a variável `estimateDate` e `lastDeliveryDay`, a condição retornará `false` e, portanto, nenhuma janela de entrega será criada. + + +## Simulação + + + +Altere a configuração de envio para o seguinte: + +- Dias e horas de processamento do depósito com 100 dias; +- Timecost no arquivo de taxa da planilha com 1 dia; +- Remova os finais de semana e feriados da configuração da política de remessa; +- Agendar a entrega para segunda a sexta-feira, das 0h às 23h59; +- Tempo máximo de entrega na configuração Programar entrega para 5 dias; + +Pois essa configuração levará a `lastDeliveryDay=10/05/2024` e a `estimateDate=14/06/2024`; +E, portanto, a condição será falsa: + + 10/05/2024 > 14/06/2024 : FALSO + + +e nenhuma janela de entrega será criada; + + + + +## Workaround + + +Não há nenhuma solução alternativa disponível. + + + + + + diff --git a/docs/known-issues/pt/nominal-discount-based-on-formula-not-working-as-expected-with-subtraction-operations.md b/docs/known-issues/pt/nominal-discount-based-on-formula-not-working-as-expected-with-subtraction-operations.md new file mode 100644 index 000000000..6520beeeb --- /dev/null +++ b/docs/known-issues/pt/nominal-discount-based-on-formula-not-working-as-expected-with-subtraction-operations.md @@ -0,0 +1,48 @@ +--- +title: 'O desconto nominal baseado na fórmula não está funcionando como esperado com operações de subtração' +id: 50YsRuiICJNdH2e1QqYnn0 +status: DRAFT +createdAt: 2023-08-24T13:30:36.935Z +updatedAt: 2023-08-28T20:44:40.744Z +publishedAt: +firstPublishedAt: 2023-08-24T13:30:37.863Z +contentType: knownIssue +productTeam: Pricing & Promotions +author: 2mXZkbi0oi061KicTExNjo +tag: Pricing & Promotions +slug: o-desconto-nominal-baseado-na-formula-nao-esta-funcionando-como-esperado-com-operacoes-de-subtracao +locale: pt +kiStatus: Backlog +internalReference: 886980 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Ao criar uma promoção usando o desconto nominal com base na fórmula, o comerciante pode usar as seguintes operações de acordo com esta documentação: https://help.vtex.com/en/tutorial/promocao-regular-com-desconto-nominal-baseado-em-formula--2Pwrq6THyGViNedQG381jV + ![](https://vtexhelp.zendesk.com/attachments/token/1EhryrRZDsiXZ31kaSV2VcegW/?name=image.png) + +No entanto, ao usar a operação de subtração, o valor do desconto é substituído pelo valor total do pedido. + +## Simulação + + +Crie uma promoção usando o desconto nominal com base na fórmula e use uma operação de subtração, como esta: + ![](https://vtexhelp.zendesk.com/attachments/token/3wIEiPGtF9oX2daeQ3F3AZqCk/?name=image.png) + +Verifique no checkout se o desconto foi substituído pelo que deveria ser o valor total do pedido: + ![](https://vtexhelp.zendesk.com/attachments/token/r2bWktL4reNcVnnhSqr4hT0FC/?name=image.png) + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/pt/nominal-discount-is-not-being-distributed-among-all-items-in-the-cart.md b/docs/known-issues/pt/nominal-discount-is-not-being-distributed-among-all-items-in-the-cart.md index 3766c6f3d..db9508aca 100644 --- a/docs/known-issues/pt/nominal-discount-is-not-being-distributed-among-all-items-in-the-cart.md +++ b/docs/known-issues/pt/nominal-discount-is-not-being-distributed-among-all-items-in-the-cart.md @@ -3,8 +3,8 @@ title: 'O desconto nominal não está sendo distribuído entre todos os itens do id: gt1qMqN71YkaHuZgk9Ibs status: PUBLISHED createdAt: 2023-01-25T17:33:59.274Z -updatedAt: 2023-01-25T17:33:59.996Z -publishedAt: 2023-01-25T17:33:59.996Z +updatedAt: 2024-07-20T02:22:10.021Z +publishedAt: 2024-07-20T02:22:10.021Z firstPublishedAt: 2023-01-25T17:33:59.996Z contentType: knownIssue productTeam: Pricing & Promotions @@ -24,31 +24,29 @@ internalReference: 334130 -O desconto nominal não está sendo distribuído entre todos os itens do carrinho. +O desconto nominal das promoções não está sendo distribuído entre todos os itens do carrinho. -Este cenário está acontecendo apenas em alguns relatos. +Esse cenário está ocorrendo apenas em algumas contas. -A loja tem uma promoção nominal e o desconto está sendo aplicado apenas em um item do carrinho, não distribuindo proporcionalmente o desconto a todos os itens como é suposto. +A loja tem uma promoção nominal e o desconto só está sendo aplicado a um item no carrinho, não distribuindo proporcionalmente o desconto a todos os itens, como deveria. +## Simulação -## -## Simulação +1. Crie uma promoção regular com um desconto nominal; +2. Crie um link de carrinho no qual a promoção seja aplicável; +3. Verifique se o desconto está sendo totalmente aplicado a apenas um item em vez de ser distribuído entre todos os itens. +PS: Isso não acontece sempre e com todas as contas -1. Criar uma promoção regular com um desconto nominal; -2. Criar um cartlink onde a promoção seja aplicável; -3. Verificar se o desconto está sendo aplicado inteiramente em apenas um item, em vez de ser distribuído entre todos os itens. +## Workaround -PS: Isto não acontece sempre e com todas as contas. +Para atenuar esse problema, você pode usar a API Create or Update Coupon API para aumentar o campo `maxItemsPerClient`. Isso permite que o cupom seja aplicado a tantas SKUs quantas forem permitidas nesse campo. -## -## Workaround -Nenhuma solução. diff --git a/docs/known-issues/pt/nominal-discount-more-for-less-split-for-second-item-incorrect-discount.md b/docs/known-issues/pt/nominal-discount-more-for-less-split-for-second-item-incorrect-discount.md new file mode 100644 index 000000000..33dae2776 --- /dev/null +++ b/docs/known-issues/pt/nominal-discount-more-for-less-split-for-second-item-incorrect-discount.md @@ -0,0 +1,62 @@ +--- +title: 'Desconto nominal + Mais por menos + Divisão para o segundo item --> desconto incorreto' +id: 4hxRWUY6P8aDR9T1KHd3Yf +status: PUBLISHED +createdAt: 2024-07-25T16:48:26.511Z +updatedAt: 2024-07-25T16:48:27.336Z +publishedAt: 2024-07-25T16:48:27.336Z +firstPublishedAt: 2024-07-25T16:48:27.336Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: desconto-nominal-mais-por-menos-divisao-para-o-segundo-item-desconto-incorreto +locale: pt +kiStatus: Backlog +internalReference: 1071119 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Ao configurar uma promoção de desconto nominal acumulada com a promoção "mais por menos", quando há um desconto na promoção "mais por menos" apenas para 1 de 2 itens, isso leva a um desconto incorreto no segundo item do pedido devido à divisão do checkout. + +Por exemplo, digamos que haja um desconto de 50% somente para 1 de 2 itens em uma compra e ganhe e, em seguida, um desconto de -$300, com ambas as promoções acumuladas. + +Digamos que o item custe US$ 200 e 2 sejam inseridos. + +Os descontos **esperados** seriam: + +Item (1) ---> -$100 + -$100 --> o segundo item custa apenas $100 porque não há "espaço" adicional para ser reduzido de seu preço. +Item (2) --> -$200 ---> o restante do desconto para compor o total de -$300 + +No entanto, o cenário que **acontece atualmente** é: + +Item (1) ---> -$100 + -$100 --> o segundo item é de apenas $100 porque não há "espaço" adicional para ser reduzido de seu preço. +Item (2) --> **-$100 ---> o preço do primeiro item, a partir da divisão, é replicado** + +Isso só acontece se os itens com desconto forem mais de 2 unidades do mesmo SKU e o "combo" de promoções especificado acima. + +## Simulação + + +1 - criar uma promoção percentual +2 - crie uma promoção "compre e ganhe" que dê desconto apenas para o segundo item +3 - insira 2 unidades do referido item no carrinho + +OBS: a combinação de preços e descontos deve ser feita de forma que o "valor a ser descontado" do preço do 1º item não seja suficiente para compor 50%+ do valor nominal do descont + +## Workaround + + +- + + + + + + diff --git a/docs/known-issues/pt/not-able-to-open-proper-detached-sku-on-pdp-in-a-new-tab.md b/docs/known-issues/pt/not-able-to-open-proper-detached-sku-on-pdp-in-a-new-tab.md new file mode 100644 index 000000000..f8f67c07e --- /dev/null +++ b/docs/known-issues/pt/not-able-to-open-proper-detached-sku-on-pdp-in-a-new-tab.md @@ -0,0 +1,44 @@ +--- +title: 'Não é possível abrir a SKU separada adequada no PDP em uma nova guia' +id: 26kt6vcKm02TMXDFQPA3ES +status: PUBLISHED +createdAt: 2023-07-31T21:20:31.271Z +updatedAt: 2023-07-31T21:20:31.900Z +publishedAt: 2023-07-31T21:20:31.900Z +firstPublishedAt: 2023-07-31T21:20:31.900Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: nao-e-possivel-abrir-a-sku-separada-adequada-no-pdp-em-uma-nova-guia +locale: pt +kiStatus: Backlog +internalReference: 871848 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Ao usar o recurso de desanexação para dividir produtos por alguma especificação de SKU e tentar abrir uma nova guia do PLP para o PDP, ele não reconhece o parâmetro de propriedade que está sendo passado para o URL para selecionar o SKU correto, apenas exibe o SKU adequado ao abrir na mesma guia. + +## Simulação + + +Para isso, você precisará ter uma loja que use o recurso de desvinculação do módulo de pesquisa inteligentehttps://help.vtex.com/pt/tracks/vtex-intelligent-search--19wrbB7nEQcmwzDPl1l4Cb/5uVxuWxTA8VvLX3G8UCcUE + +- Ir para qualquer página do PLP +- Para obter o efeito visual, você deve selecionar qualquer SKU destacada que não seja a SKU padrão do PDP e abri-la em uma nova guia +- Você notará que a SKU que selecionou não é a mesma SKU que está sendo exibid + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/pt/not-possible-to-upload-new-mediadocument-in-a-development-workspace-when-entity-has-more-than-10k-documents.md b/docs/known-issues/pt/not-possible-to-upload-new-mediadocument-in-a-development-workspace-when-entity-has-more-than-10k-documents.md index 88a21ed41..776b4289c 100644 --- a/docs/known-issues/pt/not-possible-to-upload-new-mediadocument-in-a-development-workspace-when-entity-has-more-than-10k-documents.md +++ b/docs/known-issues/pt/not-possible-to-upload-new-mediadocument-in-a-development-workspace-when-entity-has-more-than-10k-documents.md @@ -3,8 +3,8 @@ title: 'Não é possível fazer upload de novas mídias/documentos em um espaço id: zhDX1xoXAifH9tYroXCFn status: PUBLISHED createdAt: 2023-04-24T20:01:04.211Z -updatedAt: 2023-05-08T18:00:19.246Z -publishedAt: 2023-05-08T18:00:19.246Z +updatedAt: 2024-06-28T16:07:27.058Z +publishedAt: 2024-06-28T16:07:27.058Z firstPublishedAt: 2023-04-24T20:01:04.779Z contentType: knownIssue productTeam: CMS @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: CMS slug: nao-e-possivel-fazer-upload-de-novas-midiasdocumentos-em-um-espaco-de-trabalho-de-desenvolvimento-quando-a-entidade-tem-mais-de-10-mil-documentos locale: pt -kiStatus: Backlog +kiStatus: Fixed internalReference: 795940 --- diff --git a/docs/known-issues/pt/notifyme-report-generates-a-corrupted-file-when-there-are-no-skus-found.md b/docs/known-issues/pt/notifyme-report-generates-a-corrupted-file-when-there-are-no-skus-found.md new file mode 100644 index 000000000..5667de272 --- /dev/null +++ b/docs/known-issues/pt/notifyme-report-generates-a-corrupted-file-when-there-are-no-skus-found.md @@ -0,0 +1,44 @@ +--- +title: 'O relatório Notify-me gera um arquivo corrompido quando não há SKUs encontrados' +id: 4UXSRdwdh7TTqGvQ3HrBX4 +status: PUBLISHED +createdAt: 2023-12-20T20:13:33.873Z +updatedAt: 2023-12-20T20:13:34.707Z +publishedAt: 2023-12-20T20:13:34.707Z +firstPublishedAt: 2023-12-20T20:13:34.707Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: o-relatorio-notifyme-gera-um-arquivo-corrompido-quando-nao-ha-skus-encontrados +locale: pt +kiStatus: Backlog +internalReference: 956264 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Quando o relatório "Notifique-me" não tiver SKUs, a tentativa de exportá-lo gerará um arquivo corrompido para o Excel + +## Simulação + + + +- Verifique se o relatório "Notify Me" está vazio +- Em caso afirmativo, clique em "Export to Excel" (Exportar para o Excel) +- Faça o download do arquivo e verifique se é possível abri-l + +## Workaround + + +Abra o arquivo em outro software ou preencha o relatório para poder exportar + + + + + diff --git a/docs/known-issues/pt/number-of-itens-on-pricing-filter-does-not-correspond-to-correct-number.md b/docs/known-issues/pt/number-of-itens-on-pricing-filter-does-not-correspond-to-correct-number.md index e7b2024f1..c2c8b5b95 100644 --- a/docs/known-issues/pt/number-of-itens-on-pricing-filter-does-not-correspond-to-correct-number.md +++ b/docs/known-issues/pt/number-of-itens-on-pricing-filter-does-not-correspond-to-correct-number.md @@ -3,8 +3,8 @@ title: 'O número de itens no filtro de preços não corresponde ao número corr id: 1FyjpY1K6JfAQ0gRIuXyuO status: PUBLISHED createdAt: 2022-03-16T19:37:02.943Z -updatedAt: 2022-11-25T22:12:33.361Z -publishedAt: 2022-11-25T22:12:33.361Z +updatedAt: 2024-02-16T20:24:00.118Z +publishedAt: 2024-02-16T20:24:00.118Z firstPublishedAt: 2022-03-16T19:37:03.370Z contentType: knownIssue productTeam: Pricing & Promotions @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Pricing & Promotions slug: o-numero-de-itens-no-filtro-de-precos-nao-corresponde-ao-numero-correto locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 371405 --- diff --git a/docs/known-issues/pt/omnishipping-component-will-not-fill-the-pickupreceiver-field-when-the-client-first-informs-an-address-for-delivery.md b/docs/known-issues/pt/omnishipping-component-will-not-fill-the-pickupreceiver-field-when-the-client-first-informs-an-address-for-delivery.md new file mode 100644 index 000000000..1e4b1b28c --- /dev/null +++ b/docs/known-issues/pt/omnishipping-component-will-not-fill-the-pickupreceiver-field-when-the-client-first-informs-an-address-for-delivery.md @@ -0,0 +1,49 @@ +--- +title: 'O componente Omnishipping não preencherá o campo PickupReceiver quando o cliente informar pela primeira vez um endereço para entrega' +id: 0vYgYP5NTflaVEBiAchhL +status: DRAFT +createdAt: 2023-12-01T14:11:00.160Z +updatedAt: 2023-12-04T13:28:38.612Z +publishedAt: +firstPublishedAt: 2023-12-01T14:11:00.848Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: o-componente-omnishipping-nao-preenchera-o-campo-pickupreceiver-quando-o-cliente-informar-pela-primeira-vez-um-endereco-para-entrega +locale: pt +kiStatus: Backlog +internalReference: 945896 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + + +Ao usar o componente **Omnishipping** no checkout, o campo **PickupReceiver** aparecerá em branco quando deveria ter o nome que o cliente inseriu na etapa de Identificação. Isso só acontece se o cliente informar primeiro um endereço para entrega e depois clicar na guia Pickup para selecionar um ponto de coleta. + +## Simulação + + + +1. Instale o componente Omnishipping em uma loja sem nenhuma personalização no checkout +2. Inicie um processo de checkout e preencha as informações de identificação +3. Selecione um endereço para entrega e, em seguida, clique em Pickup Option (Opção de coleta) +4. O campo PickupReceiver aparecerá em branco + + + + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/pt/on-my-account-the-address-edition-with-red-information-of-required-field-appears-even-after-filled-until-save-data.md b/docs/known-issues/pt/on-my-account-the-address-edition-with-red-information-of-required-field-appears-even-after-filled-until-save-data.md new file mode 100644 index 000000000..b30c67453 --- /dev/null +++ b/docs/known-issues/pt/on-my-account-the-address-edition-with-red-information-of-required-field-appears-even-after-filled-until-save-data.md @@ -0,0 +1,41 @@ +--- +title: 'Em My Account, a edição do endereço com a informação vermelha de campo obrigatório aparece mesmo depois de preenchida até salvar os dados' +id: 1QWktgA1c4iyONb8sFCaIh +status: PUBLISHED +createdAt: 2023-07-28T20:52:37.170Z +updatedAt: 2023-07-28T20:52:38.569Z +publishedAt: 2023-07-28T20:52:38.569Z +firstPublishedAt: 2023-07-28T20:52:38.569Z +contentType: knownIssue +productTeam: Order Management +author: 2mXZkbi0oi061KicTExNjo +tag: Order Management +slug: em-my-account-a-edicao-do-endereco-com-a-informacao-vermelha-de-campo-obrigatorio-aparece-mesmo-depois-de-preenchida-ate-salvar-os-dados +locale: pt +kiStatus: Backlog +internalReference: 870891 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Na página de edição My Address (Meu endereço) de Minha conta, mesmo que o endereço seja preenchido, a informação vermelha de "Campo obrigatório" aparece até que os dados sejam salvos. + +## Simulação + + +Vá para a página Meu endereço, escolha a opção de edição e, depois de preencher o endereço, a mensagem de informação ainda aparecerá até que os dados sejam salvos. + +## Workaround + + +Não há solução alternativa. + + + + + diff --git a/docs/known-issues/pt/on-the-order-placed-page-the-datalayer-only-captures-the-information-of-the.md b/docs/known-issues/pt/on-the-order-placed-page-the-datalayer-only-captures-the-information-of-the.md index e5d596cc2..f82a5c081 100644 --- a/docs/known-issues/pt/on-the-order-placed-page-the-datalayer-only-captures-the-information-of-the.md +++ b/docs/known-issues/pt/on-the-order-placed-page-the-datalayer-only-captures-the-information-of-the.md @@ -3,8 +3,8 @@ title: 'Na página Order Placed, o DataLayer captura apenas as informações do id: 5cTy3dCZ6x7FNMKvBbc9s8 status: PUBLISHED createdAt: 2023-01-04T21:06:17.111Z -updatedAt: 2023-01-10T19:08:17.450Z -publishedAt: 2023-01-10T19:08:17.450Z +updatedAt: 2024-02-16T20:23:30.519Z +publishedAt: 2024-02-16T20:23:30.519Z firstPublishedAt: 2023-01-04T21:14:00.744Z contentType: knownIssue productTeam: Order Management @@ -12,7 +12,7 @@ author: authors_84 tag: Order Management slug: na-pagina-order-placed-o-datalayer-captura-apenas-as-informacoes-do-primeiro locale: pt -kiStatus: Fixed +kiStatus: No Fix internalReference: 727339 --- diff --git a/docs/known-issues/pt/oorderbypriceasc-or-orderbypricedesc-could-bring-the-wrong-order.md b/docs/known-issues/pt/oorderbypriceasc-or-orderbypricedesc-could-bring-the-wrong-order.md new file mode 100644 index 000000000..ea00a3719 --- /dev/null +++ b/docs/known-issues/pt/oorderbypriceasc-or-orderbypricedesc-could-bring-the-wrong-order.md @@ -0,0 +1,37 @@ +--- +title: 'O=OrderByPriceASC (ou OrderByPriceDESC) pode gerar o pedido errado' +id: 2XCplZQutilKeD2bNnjYDx +status: PUBLISHED +createdAt: 2022-05-20T15:48:15.215Z +updatedAt: 2024-06-21T11:29:11.233Z +publishedAt: 2024-06-21T11:29:11.233Z +firstPublishedAt: 2022-05-20T15:48:16.089Z +contentType: knownIssue +productTeam: Portal +author: 2mXZkbi0oi061KicTExNjo +tag: Portal +slug: oorderbypriceasc-ou-orderbypricedesc-pode-gerar-o-pedido-errado +locale: pt +kiStatus: Backlog +internalReference: 582861 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +**O=OrderByPriceASC** (ou **OrderByPriceDESC**) pode usar a política errada para pedir preços. Além disso, como o preço indexado tem apenas uma casa decimal, a segunda casa decimal do preço não será considerada. + +Além disso, os preços de vendedores não abrangentes não são considerados na classificação. Como resultado, as lojas regionalizadas no Portal não podem usar o parâmetro **orderByPrice**. + +## Simulação + + + +## Workaround + + + diff --git a/docs/known-issues/pt/openclose-modal-hook-affects-all-modals-on-the-page.md b/docs/known-issues/pt/openclose-modal-hook-affects-all-modals-on-the-page.md new file mode 100644 index 000000000..0e3460367 --- /dev/null +++ b/docs/known-issues/pt/openclose-modal-hook-affects-all-modals-on-the-page.md @@ -0,0 +1,35 @@ +--- +title: 'O gancho para abrir/fechar modais afeta todos os modais da página' +id: l1G3HN5Y3LxYVzuMnhjkL +status: PUBLISHED +createdAt: 2024-05-31T19:16:13.601Z +updatedAt: 2024-06-04T12:14:19.271Z +publishedAt: 2024-06-04T12:14:19.271Z +firstPublishedAt: 2024-05-31T19:16:14.596Z +contentType: knownIssue +productTeam: FastStore +author: 2mXZkbi0oi061KicTExNjo +tag: FastStore +slug: o-gancho-para-abrirfechar-modais-afeta-todos-os-modais-da-pagina +locale: pt +kiStatus: Backlog +internalReference: 1042165 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Ao abrir/fechar um modal, a ação afeta todos os modais da página + +## Simulação + + + +## Workaround + + + diff --git a/docs/known-issues/pt/operations-cannot-be-performed-correctly-due-to-null-documenttype-field.md b/docs/known-issues/pt/operations-cannot-be-performed-correctly-due-to-null-documenttype-field.md new file mode 100644 index 000000000..0ff60c6ba --- /dev/null +++ b/docs/known-issues/pt/operations-cannot-be-performed-correctly-due-to-null-documenttype-field.md @@ -0,0 +1,47 @@ +--- +title: 'As operações não podem ser executadas corretamente devido ao campo documentType nulo.' +id: 5cZWkKc0ZXnMZCw4bvXJjA +status: PUBLISHED +createdAt: 2023-05-11T17:33:04.077Z +updatedAt: 2023-12-06T15:21:16.013Z +publishedAt: 2023-12-06T15:21:16.013Z +firstPublishedAt: 2023-05-11T17:33:04.511Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: as-operacoes-nao-podem-ser-executadas-corretamente-devido-ao-campo-documenttype-nulo +locale: pt +kiStatus: Backlog +internalReference: 697107 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Alguns provedores precisam necessariamente que `documentType` seja diferente de `null`, ou seja, que seja preenchido corretamente para realizar algumas operações de pagamento. + +Até o momento, temos dois cenários conhecidos: + +1. A ausência desse campo não permite que o pagamento seja analisado corretamente pelo antifraude, o que faz com que a transação corra risco. +2. A ausência do campo impede que o pagamento seja autorizado e, consequentemente, faz com que a transação seja cancelada. + +## Simulação + + +Esse problema ocorre quando um cliente usa informações de uma empresa para concluir um pedido. +Se o nome da empresa for usado para concluir a transação, o campo `documentType` não será preenchido, causando problemas com a aprovação do pagamento. + + + +## Workaround + + + +Para o primeiro cenário, é possível usar uma API interna para ignorar a etapa de análise antifraude. +Apesar de ser fortemente desencorajada, essa é uma operação possível. + diff --git a/docs/known-issues/pt/order-again-from-b2b-orders-history-doesnt-work.md b/docs/known-issues/pt/order-again-from-b2b-orders-history-doesnt-work.md index 9ea106816..b73fcf00a 100644 --- a/docs/known-issues/pt/order-again-from-b2b-orders-history-doesnt-work.md +++ b/docs/known-issues/pt/order-again-from-b2b-orders-history-doesnt-work.md @@ -3,8 +3,8 @@ title: 'O pedido novamente do histórico de pedidos B2B não funciona' id: 2kT6UJsivYRgEaYpeRpEWa status: PUBLISHED createdAt: 2023-05-05T13:16:44.403Z -updatedAt: 2023-05-08T18:34:38.873Z -publishedAt: 2023-05-08T18:34:38.873Z +updatedAt: 2023-09-19T21:46:58.308Z +publishedAt: 2023-09-19T21:46:58.308Z firstPublishedAt: 2023-05-05T13:16:45.530Z contentType: knownIssue productTeam: B2B @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: B2B slug: o-pedido-novamente-do-historico-de-pedidos-b2b-nao-funciona locale: pt -kiStatus: Backlog +kiStatus: Fixed internalReference: 819920 --- diff --git a/docs/known-issues/pt/order-authorization-lessthan-100-goes-with-the-flow.md b/docs/known-issues/pt/order-authorization-lessthan-100-goes-with-the-flow.md new file mode 100644 index 000000000..1fc191d16 --- /dev/null +++ b/docs/known-issues/pt/order-authorization-lessthan-100-goes-with-the-flow.md @@ -0,0 +1,48 @@ +--- +title: 'A autorização de pedido inferior a 100 segue o fluxo' +id: 51vxznnbek6mtVtQgKEW9d +status: PUBLISHED +createdAt: 2024-02-16T13:44:05.199Z +updatedAt: 2024-02-16T13:44:05.932Z +publishedAt: 2024-02-16T13:44:05.932Z +firstPublishedAt: 2024-02-16T13:44:05.932Z +contentType: knownIssue +productTeam: Order Management +author: 2mXZkbi0oi061KicTExNjo +tag: Order Management +slug: a-autorizacao-de-pedido-inferior-a-100-segue-o-fluxo +locale: pt +kiStatus: Backlog +internalReference: 983031 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Identificamos que quando o sistema de Autorização de Pedidos (OrderAuth) é configurado com o valor "lessThan: 100", no "Rules-list.CreateDoEffect" , ele não consegue entender que é menor ou igual a 100%, apenas que é menor que 100% e quando o pedido tem um desconto de 100%, o sistema autoriza que o pedido siga o fluxo normal. + +## Simulação + + +Para simular é necessário configurar o orderAuth: +Acesso: https://.myvtex.com/admin/order-auth +Configure a divergência de preços > insira os seguintes valores na regra: +Rules-list.denyEffect :0 a 60% + +Rules-list.CreateDoEffect: 61 a 100% + +Ao configurar a regra "Rules-list.CreateDoEffect" para 100%, ele não consegue entender que é menor ou igual, apenas que é menor e, portanto, autoriza que a solicitação siga o fluxo normal quando for igual a 100% + +## Workaround + + +N/A. + + + + + diff --git a/docs/known-issues/pt/order-card-info-causing-confusing-on-status.md b/docs/known-issues/pt/order-card-info-causing-confusing-on-status.md index 45c30928d..9af6c8649 100644 --- a/docs/known-issues/pt/order-card-info-causing-confusing-on-status.md +++ b/docs/known-issues/pt/order-card-info-causing-confusing-on-status.md @@ -3,8 +3,8 @@ title: 'Informações do cartão de pedido causando confusão no Status' id: 2f0nEqccswuyWEcwdqiRZS status: PUBLISHED createdAt: 2022-08-18T19:04:12.824Z -updatedAt: 2022-11-25T22:01:43.687Z -publishedAt: 2022-11-25T22:01:43.687Z +updatedAt: 2024-02-16T20:24:07.700Z +publishedAt: 2024-02-16T20:24:07.700Z firstPublishedAt: 2022-08-18T19:04:13.465Z contentType: knownIssue productTeam: Order Management @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Order Management slug: informacoes-do-cartao-de-pedido-causando-confusao-no-status locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 619778 --- diff --git a/docs/known-issues/pt/order-creation-failed-due-to-price-divergence-on-fulfillment-layer.md b/docs/known-issues/pt/order-creation-failed-due-to-price-divergence-on-fulfillment-layer.md index 2cd0d90a3..1e1fd5821 100644 --- a/docs/known-issues/pt/order-creation-failed-due-to-price-divergence-on-fulfillment-layer.md +++ b/docs/known-issues/pt/order-creation-failed-due-to-price-divergence-on-fulfillment-layer.md @@ -3,8 +3,8 @@ title: 'A criação de pedidos falhou devido à divergência de preços na camad id: 31fiMPNRULuOH73AhlzU5K status: PUBLISHED createdAt: 2022-02-03T15:24:07.791Z -updatedAt: 2022-11-25T21:52:40.751Z -publishedAt: 2022-11-25T21:52:40.751Z +updatedAt: 2024-02-16T20:26:40.128Z +publishedAt: 2024-02-16T20:26:40.128Z firstPublishedAt: 2022-02-03T15:24:08.353Z contentType: knownIssue productTeam: Checkout @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Checkout slug: a-criacao-de-pedidos-falhou-devido-a-divergencia-de-precos-na-camada-de-cumprimento locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 512393 --- diff --git a/docs/known-issues/pt/order-export-report-is-not-working-properly-due-double-space-on-promotion-name.md b/docs/known-issues/pt/order-export-report-is-not-working-properly-due-double-space-on-promotion-name.md index ce723737e..67001b9ae 100644 --- a/docs/known-issues/pt/order-export-report-is-not-working-properly-due-double-space-on-promotion-name.md +++ b/docs/known-issues/pt/order-export-report-is-not-working-properly-due-double-space-on-promotion-name.md @@ -1,10 +1,10 @@ --- -title: 'O Relatório de Exportação de Pedidos não está funcionando corretamente devido ao espaço duplo no nome da Promoção' +title: 'O relatório de exportação de pedidos não está funcionando corretamente devido ao espaço duplo no nome da promoção' id: 3dVPZEs544WyPDBNzTesWx status: PUBLISHED createdAt: 2023-04-06T20:22:47.489Z -updatedAt: 2023-04-06T20:22:48.141Z -publishedAt: 2023-04-06T20:22:48.141Z +updatedAt: 2024-06-28T17:44:15.662Z +publishedAt: 2024-06-28T17:44:15.662Z firstPublishedAt: 2023-04-06T20:22:48.141Z contentType: knownIssue productTeam: Order Management @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Order Management slug: o-relatorio-de-exportacao-de-pedidos-nao-esta-funcionando-corretamente-devido-ao-espaco-duplo-no-nome-da-promocao locale: pt -kiStatus: Backlog +kiStatus: Fixed internalReference: 786216 --- @@ -23,27 +23,22 @@ internalReference: 786216 -Para promoção de pedidos, não é correto usar espaço doble ou caráter especial nos nomes, isto pode quebrar o filtro ou faltar algum pedido no relatório de exportação do pedido. -Nome na matriz "ratesAndBenefitsData". - - -## +O sistema de relatório de pedidos atualmente não consegue criar um arquivo a partir de filtros de promoção que contêm espaços duplos em seus nomes. Ao tentar criar o relatório, o sistema gera um erro e a exportação não é realizada, resultando na mensagem "_Exportação concluída. 0 pedidos foram enviados para seu e-mail"_. ## Simulação -Criar pedido usando alguma promoção com nome incorreto, por exemplo, com espaço doble no nome. -Depois disso, vai para o gerenciamento de pedidos todos os pedidos e executa um filtro com esta promoção como condição. -Nesse momento você pode ver o pedido na lista de pedidos filtrados, mas escolhendo o relatório de exportação que a exportação não obterá o pedido com promoção com espaço duplo. +Crie um pedido usando alguma promoção cujo nome contenha espaços duplos; -## +Depois disso, vá para o gerenciamento de pedidos e execute um filtro com essa promoção como condição. -## Workaround +Nesse ponto, a IU do OMS exibirá normalmente uma lista de pedidos com a condição escolhida, mas, ao selecionar a exportação de pedidos, a IU retornará a seguinte mensagem: "_Exportação concluída. 0 pedidos foram enviados para seu e-mail_" +## Workaround -Não há nenhuma solução disponível. +Filtre os pedidos na interface do usuário por outro parâmetro, por exemplo, data, forma de pagamento etc., depois exporte os pedidos e filtre-os por promoção diretamente no arquivo Excel gerado pelo sistema. diff --git a/docs/known-issues/pt/order-filter-doesnt-work-properly-due-to-double-quotes-in-the-promotion-name-or-sku-name.md b/docs/known-issues/pt/order-filter-doesnt-work-properly-due-to-double-quotes-in-the-promotion-name-or-sku-name.md new file mode 100644 index 000000000..2cdd9a57d --- /dev/null +++ b/docs/known-issues/pt/order-filter-doesnt-work-properly-due-to-double-quotes-in-the-promotion-name-or-sku-name.md @@ -0,0 +1,55 @@ +--- +title: 'O filtro de pedidos não funciona corretamente devido a aspas duplas (") no nome da promoção ou no nome da SKU' +id: 4Qm0akQTQXR8sSbkTDiBL7 +status: PUBLISHED +createdAt: 2024-06-06T15:42:19.747Z +updatedAt: 2024-06-06T15:42:20.627Z +publishedAt: 2024-06-06T15:42:20.627Z +firstPublishedAt: 2024-06-06T15:42:20.627Z +contentType: knownIssue +productTeam: Order Management +author: 2mXZkbi0oi061KicTExNjo +tag: Order Management +slug: o-filtro-de-pedidos-nao-funciona-corretamente-devido-a-aspas-duplas-no-nome-da-promocao-ou-no-nome-da-sku +locale: pt +kiStatus: Backlog +internalReference: 1045623 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Atualmente, o sistema de filtro de pedidos não retorna os pedidos com promoções que contenham aspas duplas `"` em seus nomes, o que também se aplica ao nome da SKU. + +## Simulação + + +Para reproduzir esse cenário, siga as etapas abaixo. + +1. Crie uma promoção/sku com aspas duplas `"` no nome; +Exemplo: Nome da promoção como `10% de desconto usando o cupom "DIAGEO" (8)` +2. Crie um pedido de teste: + + 1. No ambiente da loja (storefront), selecione um item e adicione-o ao carrinho; + 2. Certifique-se de que a promoção seja aplicada; + 3. Vá para o checkout e faça o pedido. +3. Vá para **Orders > Order management**; +4. Clique em "Todos os pedidos"; +5. Use o **filtro** para selecionar a promoção que você adicionou; +6. Observe que nenhum pedido é encontrado com o filtro selecionado, e a mensagem retornada na interface do usuário é: `Nenhum pedido encontrado. Limpe seus filtros e tente uma pesquisa diferente. + + + +## Workaround + + +Não há nenhuma solução alternativa disponível. + + + + + diff --git a/docs/known-issues/pt/order-not-notified-carrier-leaves-label-barcode-incomplete.md b/docs/known-issues/pt/order-not-notified-carrier-leaves-label-barcode-incomplete.md new file mode 100644 index 000000000..75ae372c0 --- /dev/null +++ b/docs/known-issues/pt/order-not-notified-carrier-leaves-label-barcode-incomplete.md @@ -0,0 +1,43 @@ +--- +title: 'Pedido não notificado, transportadora deixa etiqueta com código de barras incompleto' +id: 2QjxFv2Ul2wKCdnYtrlF0T +status: PUBLISHED +createdAt: 2023-08-01T16:55:39.774Z +updatedAt: 2023-09-18T22:52:54.573Z +publishedAt: 2023-09-18T22:52:54.573Z +firstPublishedAt: 2023-08-01T16:55:40.545Z +contentType: knownIssue +productTeam: VTEX Shipping Network (VTEX Log) +author: 2mXZkbi0oi061KicTExNjo +tag: VTEX Shipping Network (VTEX Log) +slug: pedido-nao-notificado-transportadora-deixa-etiqueta-com-codigo-de-barras-incompleto +locale: pt +kiStatus: Backlog +internalReference: 872530 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Os clientes que usam transportadoras parceiras da Shipping Network, ao solicitarem a emissão de etiquetas no Ready to Ship, podem receber o arquivo com o código de barras incompleto, o que pode impedir que o pacote seja postado. + +## Simulação + + +Não foi possível reproduzir, apenas verificar conferindo as etiquetas enviadas pelos clientes com o código de barras incompleto e confirmando via API que o pacote não foi notificado. + + + +## Workaround + + +A notificação manual do pedido novamente garante que a transportadora seja notificada e que o código de barras esteja completo e a etiqueta possa ser usada. + + + + + diff --git a/docs/known-issues/pt/order-partial-return-triggered-the-transaction-total-refund.md b/docs/known-issues/pt/order-partial-return-triggered-the-transaction-total-refund.md index 172aeb7ce..27fd4c20a 100644 --- a/docs/known-issues/pt/order-partial-return-triggered-the-transaction-total-refund.md +++ b/docs/known-issues/pt/order-partial-return-triggered-the-transaction-total-refund.md @@ -1,10 +1,10 @@ --- title: 'A devolução parcial do pedido acionou a devolução total da transação' id: 5cPpyvV4t6swxDPrEmuzrn -status: PUBLISHED +status: DRAFT createdAt: 2022-04-04T21:20:39.334Z -updatedAt: 2022-11-25T22:03:29.435Z -publishedAt: 2022-11-25T22:03:29.435Z +updatedAt: 2024-05-28T19:09:23.158Z +publishedAt: firstPublishedAt: 2022-04-04T21:20:40.180Z contentType: knownIssue productTeam: Order Management diff --git a/docs/known-issues/pt/order-replacement-feature-doesnt-work-when-the-replaced-cart-and-original-order-have-the-same-value.md b/docs/known-issues/pt/order-replacement-feature-doesnt-work-when-the-replaced-cart-and-original-order-have-the-same-value.md new file mode 100644 index 000000000..3c81d6967 --- /dev/null +++ b/docs/known-issues/pt/order-replacement-feature-doesnt-work-when-the-replaced-cart-and-original-order-have-the-same-value.md @@ -0,0 +1,43 @@ +--- +title: 'O recurso de substituição de pedidos não funciona quando o carrinho substituído e o pedido original têm o mesmo valor' +id: 7eHiC34Pgsr1XcfIVHl7Sc +status: PUBLISHED +createdAt: 2023-07-21T14:49:31.057Z +updatedAt: 2023-12-18T20:17:32.757Z +publishedAt: 2023-12-18T20:17:32.757Z +firstPublishedAt: 2023-07-21T14:49:31.682Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: o-recurso-de-substituicao-de-pedidos-nao-funciona-quando-o-carrinho-substituido-e-o-pedido-original-tem-o-mesmo-valor +locale: pt +kiStatus: Fixed +internalReference: 866622 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +O recurso de substituição de pedidos não funciona quando o carrinho substituído tem o mesmo valor do pedido original e o sistema de pagamento é "Reutilizar pagamento". + +## Simulação + + + +- Ative o recurso de substituição de pedidos; +- Conclua um pedido e altere algo, por exemplo, do tamanho pequeno para o grande; +- Certifique-se de que o carrinho substituído tenha o mesmo valor que o pedido original; +- Na etapa de pagamento, selecione "Reuse Payment" (Reutilizar pagamento) + +## Workaround + + +Selecione um método de pagamento diferente de "Reuse Payment" (Reutilizar pagamento). A transação anterior será cancelada e reembolsada; uma nova transação será criada. + + + diff --git a/docs/known-issues/pt/order-report-inconsistency-when-tid-field-is-duplicated-in-the-connectorresponses-field-from-get-payment-details-api.md b/docs/known-issues/pt/order-report-inconsistency-when-tid-field-is-duplicated-in-the-connectorresponses-field-from-get-payment-details-api.md new file mode 100644 index 000000000..69b1c7650 --- /dev/null +++ b/docs/known-issues/pt/order-report-inconsistency-when-tid-field-is-duplicated-in-the-connectorresponses-field-from-get-payment-details-api.md @@ -0,0 +1,49 @@ +--- +title: 'Inconsistência no relatório de pedidos quando o campo tid é duplicado no campo connectorResponses da API de detalhes de pagamento GET.' +id: 4xXSp2RMyHMeHpEUXgmpAZ +status: PUBLISHED +createdAt: 2023-09-06T21:18:05.941Z +updatedAt: 2023-09-06T21:18:06.733Z +publishedAt: 2023-09-06T21:18:06.733Z +firstPublishedAt: 2023-09-06T21:18:06.733Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: inconsistencia-no-relatorio-de-pedidos-quando-o-campo-tid-e-duplicado-no-campo-connectorresponses-da-api-de-detalhes-de-pagamento-get +locale: pt +kiStatus: Backlog +internalReference: 895664 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Os conectores dessa lista precisam salvar mais campos para o conector que funciona com o aplicativo "Venda direta" - Vendas. Especificamente, para os conectores listados abaixo, e somente para eles, todo o conteúdo do payload deve ser direcionado para o campo "`connectorResponses`". Isso resulta em uma duplicação do campo "`tid`", que já existe em "`connectorResponses`". Embora essa duplicação não represente um problema em termos do ciclo de vida da transação, ela cria uma inconsistência ao gerar relatórios a partir da página do pedido. + + +- PagarMeV3 +- PagarMeV3Stg +- Adyen V3 + +## Simulação + + + +1. Acesse a página de pedidos do administrador. +2. Gerar o relatório de pedidos. +3. Procure a coluna `tId` onde os pedidos foram feitos usando um destes conectore + +## Workaround + + +Use a rota /payment ou a API GET order para recuperar esses dados + + + + + diff --git a/docs/known-issues/pt/order-stuck-at-seller-status-cancellationrequestdeniedffm.md b/docs/known-issues/pt/order-stuck-at-seller-status-cancellationrequestdeniedffm.md new file mode 100644 index 000000000..4217221a7 --- /dev/null +++ b/docs/known-issues/pt/order-stuck-at-seller-status-cancellationrequestdeniedffm.md @@ -0,0 +1,55 @@ +--- +title: 'Pedido preso no status de vendedor cancellation-request-denied-ffm' +id: 5hBeTQMKmo5C63QRAOSvT2 +status: PUBLISHED +createdAt: 2024-03-22T17:50:37.946Z +updatedAt: 2024-03-22T17:50:38.822Z +publishedAt: 2024-03-22T17:50:38.822Z +firstPublishedAt: 2024-03-22T17:50:38.822Z +contentType: knownIssue +productTeam: Order Management +author: 2mXZkbi0oi061KicTExNjo +tag: Order Management +slug: pedido-preso-no-status-de-vendedor-cancellationrequestdeniedffm +locale: pt +kiStatus: Backlog +internalReference: 1004978 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Identificamos que alguns vendedores, na estrutura do vendedor e do marketplace da VTEX, ao solicitarem o cancelamento, recusam esse cancelamento por meio da interface do usuário ou chamam a API "cancellation-request-denied-ffm", como se estivessem negando a própria solicitação de cancelamento, por algum motivo, a solicitação para negar o cancelamento se sobrepõe à solicitação de cancelamento. +Como resultado, o pedido fica preso no vendedor, no status "cancellation-request-denied-ffm". +E, em alguns casos, o próprio marketplace tenta solicitar o cancelamento e, como resultado, o marketplace também fica preso no status "request cancellation". +Por outro lado, temos o caso em que o marketplace não recebe essa notificação de cancelamento e continua com seu pedido até o status Invoiced! +Em todos os casos, não podemos alterar o status desses pedidos. + +## Simulação + + +1- Crie um pedido, com o vendedor whiteLabel; +2- No pedido do vendedor, avançar o status para "handling"; +3- Ainda no vendedor, solicitar o cancelamento do pedido; +4- Na solicitação do vendedor, teremos a mensagem, "accept or refuse cancellation", clique na opção refuse no vendedor ou utilize a API, você verá que a solicitação do vendedor irá para o status "cancellation-request-denied-ffm". +5- No pedido do Marketplace, clique em cancelar; +6- O pedido do Marketplace ficará preso em "Request-Cancel"; + +Pode acontecer que o pedido do Marketplace continue com o pedido e vá para a fatura, quando ele envia a fatura. + + + +## Workaround + + +Esta não é uma solução alternativa, mas uma orientação para as contas, uma vez que o vendedor solicite o cancelamento, não recuse a solicitação em si. + + + + + + diff --git a/docs/known-issues/pt/order-stuck-in-payment-pending-status-due-to-missing-payment-approved-notification.md b/docs/known-issues/pt/order-stuck-in-payment-pending-status-due-to-missing-payment-approved-notification.md new file mode 100644 index 000000000..145b955a9 --- /dev/null +++ b/docs/known-issues/pt/order-stuck-in-payment-pending-status-due-to-missing-payment-approved-notification.md @@ -0,0 +1,48 @@ +--- +title: 'Pedido preso no status Pendente de pagamento devido à falta de notificação de pagamento aprovado' +id: 1yM3alrrYhrpdZhBPLslZC +status: PUBLISHED +createdAt: 2024-05-24T15:04:47.795Z +updatedAt: 2024-05-24T15:04:48.820Z +publishedAt: 2024-05-24T15:04:48.820Z +firstPublishedAt: 2024-05-24T15:04:48.820Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: pedido-preso-no-status-pendente-de-pagamento-devido-a-falta-de-notificacao-de-pagamento-aprovado +locale: pt +kiStatus: Backlog +internalReference: 1031035 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + + +No status "Payment Pending" (Pagamento pendente), espera-se que uma notificação de pagamento seja enviada ao módulo Orders (Pedidos). Durante esse período, podem ocorrer alguns problemas com o processamento de eventos. +A fila de mensagens fornece um protocolo de comunicação assíncrono, no qual os eventos são colocados em uma fila para serem consumidos em um momento predeterminado no futuro. +Este KI refere-se explicitamente aos cenários com conectores PPP e não tem a intenção de esgotar todas as possibilidades de problemas de processamento de eventos que possam ocorrer. + +## Simulação + + + +Não há como simular esse comportamento. + + + +## Workaround + + + +Entre em contato com nossa equipe de suporte para reprocessar manualmente o evento. + + + + + diff --git a/docs/known-issues/pt/order-with-interest-has-problems-when-trying-to-return-all-the-items-and-refund-the-total-payment.md b/docs/known-issues/pt/order-with-interest-has-problems-when-trying-to-return-all-the-items-and-refund-the-total-payment.md new file mode 100644 index 000000000..3b3b97b13 --- /dev/null +++ b/docs/known-issues/pt/order-with-interest-has-problems-when-trying-to-return-all-the-items-and-refund-the-total-payment.md @@ -0,0 +1,34 @@ +--- +title: 'O pedido com juros tem problemas ao tentar devolver todos os itens e reembolsar o pagamento total' +id: 2J5XD9jjQfZWMVg0yYMzUa +status: PUBLISHED +createdAt: 2023-09-18T20:53:08.156Z +updatedAt: 2023-09-18T20:53:08.813Z +publishedAt: 2023-09-18T20:53:08.813Z +firstPublishedAt: 2023-09-18T20:53:08.813Z +contentType: knownIssue +productTeam: Order Management +author: 2mXZkbi0oi061KicTExNjo +tag: Order Management +slug: o-pedido-com-juros-tem-problemas-ao-tentar-devolver-todos-os-itens-e-reembolsar-o-pagamento-total +locale: pt +kiStatus: Backlog +internalReference: 376077 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ +### **Resumo** + +## Simulação + + + +## Workaround + + + diff --git a/docs/known-issues/pt/order-with-no-subscription-created-and-no-email-of-new-orders-on-cases-related-to-payment-method-using-conectors-like-payment-app-or-redirect.md b/docs/known-issues/pt/order-with-no-subscription-created-and-no-email-of-new-orders-on-cases-related-to-payment-method-using-conectors-like-payment-app-or-redirect.md index 4d5ec37c6..764db3f5f 100644 --- a/docs/known-issues/pt/order-with-no-subscription-created-and-no-email-of-new-orders-on-cases-related-to-payment-method-using-conectors-like-payment-app-or-redirect.md +++ b/docs/known-issues/pt/order-with-no-subscription-created-and-no-email-of-new-orders-on-cases-related-to-payment-method-using-conectors-like-payment-app-or-redirect.md @@ -3,8 +3,8 @@ title: 'Pedido sem assinatura Criado e sem e-mail de Novos Pedidos em Casos rela id: 747TGL3sy1mmM1LnVkEjuO status: PUBLISHED createdAt: 2022-02-21T20:54:35.174Z -updatedAt: 2022-11-25T22:03:15.831Z -publishedAt: 2022-11-25T22:03:15.831Z +updatedAt: 2024-02-16T20:23:42.061Z +publishedAt: 2024-02-16T20:23:42.061Z firstPublishedAt: 2022-05-18T18:43:19.767Z contentType: knownIssue productTeam: Order Management @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Order Management slug: pedido-sem-assinatura-criado-e-sem-email-de-novos-pedidos-em-casos-relacionados-ao-metodo-de-pagamento-usando-conectadores-como-payment-app-ou-redirect locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 529143 --- diff --git a/docs/known-issues/pt/order-with-status-of-canceled-but-the-payment-remains-authorized.md b/docs/known-issues/pt/order-with-status-of-canceled-but-the-payment-remains-authorized.md index 774fce7e6..fb70c283c 100644 --- a/docs/known-issues/pt/order-with-status-of-canceled-but-the-payment-remains-authorized.md +++ b/docs/known-issues/pt/order-with-status-of-canceled-but-the-payment-remains-authorized.md @@ -1,18 +1,18 @@ --- -title: 'Pedido com status de cancelado mas o pagamento continua autorizado' +title: 'Pedido com status de cancelado, mas o pagamento continua autorizado' id: 19WmIjIbAQmJ19AOC4q56N status: PUBLISHED createdAt: 2022-05-11T12:49:23.081Z -updatedAt: 2022-11-25T21:51:23.997Z -publishedAt: 2022-11-25T21:51:23.997Z +updatedAt: 2024-06-28T17:45:57.362Z +publishedAt: 2024-06-28T17:45:57.362Z firstPublishedAt: 2022-05-11T12:49:23.599Z contentType: knownIssue -productTeam: Checkout +productTeam: Order Management author: 2mXZkbi0oi061KicTExNjo -tag: Checkout +tag: Order Management slug: pedido-com-status-de-cancelado-mas-o-pagamento-continua-autorizado locale: pt -kiStatus: Backlog +kiStatus: Fixed internalReference: 420019 --- @@ -23,14 +23,12 @@ internalReference: 420019 -Em alguns casos em que o pedido é incompleto ou cancelado quando há qualquer falha de comunicação com o Gateway, o pagamento permanece autorizado e/ou aprovado, não entrando no fluxo de cancelamento e o valor pago não é automaticamente reembolsado. Além disso, e-mails transacionais podem ser enviados acidentalmente, o que também permite o pagamento de boletos bancários, uma vez que a URL irá com ele. - - +Em alguns casos em que o pedido é incompleto ou cancelado quando há alguma falha de comunicação com o Gateway, o pagamento permanece autorizado e/ou aprovado, não entrando no fluxo de cancelamento e o valor pago não é reembolsado automaticamente. Além disso, e-mails transacionais podem ser enviados acidentalmente, o que também permite o pagamento de boletos bancários, pois a URL irá junto. ## Simulação -Não há como simular. Mas temos alguns casos em que isto já aconteceu antes. +Não há como simular. Mas temos alguns casos em que isso aconteceu antes. diff --git a/docs/known-issues/pt/orderform-api-preventing-the-shipping-method-selection-for-the-same-item-under-different-sellers.md b/docs/known-issues/pt/orderform-api-preventing-the-shipping-method-selection-for-the-same-item-under-different-sellers.md index 6d2754c8b..b4cd79fea 100644 --- a/docs/known-issues/pt/orderform-api-preventing-the-shipping-method-selection-for-the-same-item-under-different-sellers.md +++ b/docs/known-issues/pt/orderform-api-preventing-the-shipping-method-selection-for-the-same-item-under-different-sellers.md @@ -1,18 +1,18 @@ --- -title: 'OrderForm API impedindo a seleção do método de envio para o mesmo item sob vendedores diferentes' +title: 'A API do OrderForm impede a seleção do método de envio para o mesmo item em diferentes vendedores' id: 4dEfq7lNqTLF7SFIOaRsc2 status: PUBLISHED createdAt: 2023-01-27T21:56:04.190Z -updatedAt: 2023-01-27T22:03:21.165Z -publishedAt: 2023-01-27T22:03:21.165Z +updatedAt: 2023-07-05T14:33:51.370Z +publishedAt: 2023-07-05T14:33:51.370Z firstPublishedAt: 2023-01-27T21:56:04.914Z contentType: knownIssue productTeam: Checkout author: 2mXZkbi0oi061KicTExNjo tag: Checkout -slug: orderform-api-impedindo-a-selecao-do-metodo-de-envio-para-o-mesmo-item-sob-vendedores-diferentes +slug: a-api-do-orderform-impede-a-selecao-do-metodo-de-envio-para-o-mesmo-item-em-diferentes-vendedores locale: pt -kiStatus: Backlog +kiStatus: Fixed internalReference: 742139 --- @@ -23,20 +23,14 @@ internalReference: 742139 -Embora um formulário de pedido suporte o mesmo SKU a ser adicionado várias vezes através de diferentes vendedores, ele não permite que o método de envio (SLA) seja selecionado individualmente - onde a logística para um vendedor é completamente independente dos outros. +Embora um formulário de pedido ofereça suporte para que a mesma SKU seja adicionada várias vezes por meio de diferentes vendedores, ele não permite que o método de envio (SLA) seja selecionado individualmente, onde a logística de um vendedor é completamente independente dos outros. -Apesar disso, após informar o endereço ou escolher um método de envio disponível apenas para uma ocorrência específica da SKU, as outras ocorrências estarão sob um SLA diferente sem que isso seja um problema. Portanto, a questão é restrita à solicitação selecionando o SLA entre os itens neste cenário ou através de simulação do OrderForm. - - -## +Apesar disso, após informar o endereço ou escolher um método de envio disponível apenas para uma ocorrência específica do SKU, as demais ocorrências estarão sob um SLA diferente sem que isso seja um problema. Portanto, o problema se restringe à solicitação de seleção do SLA entre itens nesse cenário ou via simulação de orderForm. ## Simulação -Em um carrinho com o mesmo item adicionado mais de uma vez, mas através de vendedores diferentes, tente selecionar seus métodos de envio (SLAs) através do API, usando opções diferentes para cada um. O mesmo cenário também pode ser experimentado através do API de simulação, declarando um "selectedSlaId". O API recusará a ação apresentando a mensagem "O mesmo item não pode ter mais de um SLA selecionado". - - -## +Em um carrinho com o mesmo item adicionado mais de uma vez, mas por meio de vendedores diferentes, tente selecionar seus métodos de envio (SLAs) por meio da API usando opções diferentes para cada um. O mesmo cenário também pode ser tentado por meio da API de simulação, declarando um "selectedSlaId". A API recusará a ação apresentando a mensagem "Same item cannot have more than one SLA selected" (O mesmo item não pode ter mais de um SLA selecionado) ## Workaround diff --git a/docs/known-issues/pt/orderform-chk-api-suggesting-invalid-scheduled-delivery-that-cant-be-used.md b/docs/known-issues/pt/orderform-chk-api-suggesting-invalid-scheduled-delivery-that-cant-be-used.md index b396dd47c..a06a7584a 100644 --- a/docs/known-issues/pt/orderform-chk-api-suggesting-invalid-scheduled-delivery-that-cant-be-used.md +++ b/docs/known-issues/pt/orderform-chk-api-suggesting-invalid-scheduled-delivery-that-cant-be-used.md @@ -1,16 +1,16 @@ --- -title: "orderForm (Chk API) suggesting invalid scheduled delivery that can't be used" +title: 'orderForm (Chk API) sugerindo uma entrega programada inválida que não pode ser usada' id: 7e2bSJSJa938QCrOHkRibZ status: PUBLISHED createdAt: 2022-01-24T20:20:11.732Z -updatedAt: 2023-03-21T19:26:09.280Z -publishedAt: 2023-03-21T19:26:09.280Z +updatedAt: 2023-12-01T14:08:09.892Z +publishedAt: 2023-12-01T14:08:09.892Z firstPublishedAt: 2023-03-21T19:26:09.280Z contentType: knownIssue productTeam: Checkout author: 2mXZkbi0oi061KicTExNjo -tag: -slug: orderform-chk-api-suggesting-invalid-scheduled-delivery-that-cant-be-used +tag: Checkout +slug: orderform-chk-api-sugerindo-uma-entrega-programada-invalida-que-nao-pode-ser-usada locale: pt kiStatus: Backlog internalReference: 298665 @@ -18,26 +18,33 @@ internalReference: 298665 ## Sumário -
-

Este problema conhecido foi traduzido automaticamente do inglês.

+
+

Este problema conhecido foi traduzido automaticamente do inglês.

-Quando um carrinho/ordemForm tem vários itens com entrega programada, as opções programadas que têm a mesma identificação (portanto, considerado o mesmo método de envio) precisam ter as mesmas janelas de entrega entre eles. Se não houver interseção, o método de envio será descartado para alguns itens. -A questão é que, em alguns fluxos, como o "GET orderForm" API, este comportamento de filtragem não está sendo aplicado, oferecendo uma entrega programada inválida (sem interseção). Em outros fluxos, como na "orderForm simulation" ou enquanto de fato se seleciona o método de envio, a opção oferecida será corretamente filtrada/removida. +Quando um carrinho/formulário de pedido tem vários itens com entrega programada do mesmo vendedor, as opções programadas com o mesmo ID (consideradas o mesmo método de envio) precisam ter as mesmas janelas de entrega entre elas. Se não houver interseção, o método de envio será descartado para alguns itens. -Efeito colateral: o Chk UI tentará usar/simular a opção inválida e pode ficar trancado em um loop de **pedidos**, porque o método de envio está disponível no primeiro momento, mas não pode ser usado em um segundo momento, e o aplicativo UI tentará novamente o primeiro passo enquanto revisa as opções disponíveis no orderForm. +O problema é que, em alguns fluxos, como a API "GET orderForm", esse comportamento de filtragem não está sendo aplicado, oferecendo uma entrega agendada inválida (sem interseção). Em outros fluxos, como na "simulação do orderForm" ou ao selecionar o método de envio, a opção oferecida será corretamente filtrada/removida. + +Efeito colateral: a interface do usuário do Chk tentará usar/simular a opção inválida e poderá ficar travada em um **requests loop** porque o método de envio está disponível no primeiro momento, mas não pode ser usado em um segundo momento, e a interface do usuário tenta a primeira etapa novamente ao revisar as opções disponíveis no orderForm. ## Simulação -- ter duas políticas de transporte marítimo diferentes (transportadores) com o mesmo "tipo de frete" (que define o "slaId") -- ambos programados, mas com uma janela de entrega diferente entre eles -- ter um item para cada política de embarque -- incluir ambos os itens no carrinho e simular o envio -Neste momento, a IU pode permanecer fechada em um loop devido à divergência entre o "GET orderForm" e a "orderForm simulação". + +- No mesmo vendedor, configure duas políticas de remessa diferentes (transportadoras) com o mesmo "tipo de frete" (que define o "slaId"); +- Ambas têm entrega programada, mas com uma janela de entrega diferente entre elas; +- Adicione 2 itens ao carrinho, um item de cada política de envio. + +A interface do usuário pode ficar travada em um loop devido à divergência entre o "GET orderForm" e a "simulação do orderForm" ## Workaround -É necessário fixar a janela de entrega entre os métodos de envio que têm a mesma identificação (para ter as mesmas janelas de entrega), ou tratá-los como métodos de envio diferentes, assim utilizando identificações diferentes. + +É necessário corrigir a janela de entrega entre os métodos de envio com o mesmo ID (para ter as mesmas janelas de entrega) ou tratá-los como métodos de envio diferentes, usando IDs diferentes. + + + + diff --git a/docs/known-issues/pt/orderform-not-returning-customers-data-even-for-authorized-credentials.md b/docs/known-issues/pt/orderform-not-returning-customers-data-even-for-authorized-credentials.md index 09180ae1e..97f9f184c 100644 --- a/docs/known-issues/pt/orderform-not-returning-customers-data-even-for-authorized-credentials.md +++ b/docs/known-issues/pt/orderform-not-returning-customers-data-even-for-authorized-credentials.md @@ -1,18 +1,18 @@ --- -title: 'OrderForm não devolve os dados do cliente mesmo para credenciais autorizadas' +title: 'O OrderForm não retorna os dados do cliente mesmo para credenciais autorizadas' id: JcjDusU8YP0kerWXC6LXK status: PUBLISHED createdAt: 2022-05-19T16:25:28.039Z -updatedAt: 2023-02-01T21:29:33.875Z -publishedAt: 2023-02-01T21:29:33.875Z +updatedAt: 2023-09-27T20:39:27.746Z +publishedAt: 2023-09-27T20:39:27.746Z firstPublishedAt: 2022-05-19T16:25:28.427Z contentType: knownIssue productTeam: Checkout author: 2mXZkbi0oi061KicTExNjo tag: Checkout -slug: orderform-nao-devolve-os-dados-do-cliente-mesmo-para-credenciais-autorizadas +slug: o-orderform-nao-retorna-os-dados-do-cliente-mesmo-para-credenciais-autorizadas locale: pt -kiStatus: Backlog +kiStatus: Fixed internalReference: 582070 --- @@ -23,30 +23,24 @@ internalReference: 582070
-Interagindo com um formulário de pedidoFormulário na situação específica em que os dados do cliente foram importados automaticamente após o login removerá seus dados do formulário de pedidoFormulário mesmo para "superusuários", identificados por seus appKeys. +Interagir com um orderForm na situação específica em que os dados do cliente foram importados automaticamente após o login removerá seus dados do orderForm, mesmo para "superusuários", identificados por suas appKeys. -Esta ação é feita para evitar o acesso não intencional aos dados dos clientes, mas não deve ser aplicada a usuários administrativos e integrações identificadas por credenciais autorizadas. - - -## +Essa ação é feita para evitar o acesso não intencional aos dados dos clientes, mas não deve ser aplicada a usuários administrativos e integrações identificados por credenciais autorizadas. ## Simulação -- Ter um usuário com um perfil completo, garantindo que seja válido para o comportamento do SmartCheckout -- Faça o processo de login para este usuário -- Revise através do navegador se suas informações foram importadas para o pedidoFormulário -- Fazer um pedido "Get OrderForm" enquanto usa credenciais autorizadas -- OrderForm não retornará os "clientProfileData" e os endereços que estavam disponíveis no navegador - - -## +- Tenha um usuário com um perfil completo, garantindo que ele seja válido para o comportamento do SmartCheckout +- Faça o processo de login para esse usuário +- Verificar pelo navegador se as informações do usuário foram importadas para o orderForm +- Fazer uma solicitação "Get OrderForm" usando credenciais autorizadas +- O OrderForm não retornará os "clientProfileData" e os endereços que estavam disponíveis no navegado ## Workaround -Utilize o parâmetro `?disableAutoCompletion=true` na URL "Get OrderForm". Este parâmetro evita que o OrderForm seja recalculado, os dados do cliente serão devolvidos então +Use o parâmetro `?disableAutoCompletion=true` no URL "Get OrderForm". Esse parâmetro evita que o orderForm seja recalculado, e os dados do cliente serão retornados em seguida diff --git a/docs/known-issues/pt/orderform-not-updating-after-order-is-placed.md b/docs/known-issues/pt/orderform-not-updating-after-order-is-placed.md new file mode 100644 index 000000000..af76e1540 --- /dev/null +++ b/docs/known-issues/pt/orderform-not-updating-after-order-is-placed.md @@ -0,0 +1,43 @@ +--- +title: 'O OrderForm não é atualizado depois que o pedido é feito' +id: 4Xkk9LA95PRXbKxFYy189f +status: PUBLISHED +createdAt: 2024-06-27T15:22:19.922Z +updatedAt: 2024-06-28T11:47:47.958Z +publishedAt: 2024-06-28T11:47:47.958Z +firstPublishedAt: 2024-06-27T15:22:20.951Z +contentType: knownIssue +productTeam: FastStore +author: 2mXZkbi0oi061KicTExNjo +tag: FastStore +slug: o-orderform-nao-e-atualizado-depois-que-o-pedido-e-feito +locale: pt +kiStatus: Backlog +internalReference: 1056870 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + + +## Simulação + + + +- Concluir um pedido em uma conta Faststore +- Retornar à página inicial +- Os itens que você acabou de comprar permanecerão em seu carrinh + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/pt/ordering-of-delivery-times-scheduled-at-checkout.md b/docs/known-issues/pt/ordering-of-delivery-times-scheduled-at-checkout.md index 235334f13..bd3131684 100644 --- a/docs/known-issues/pt/ordering-of-delivery-times-scheduled-at-checkout.md +++ b/docs/known-issues/pt/ordering-of-delivery-times-scheduled-at-checkout.md @@ -20,7 +20,7 @@ internalReference: Atualmente os horários de entrega para uma entrega agendada estão fora de ordem, ou em ordenação decrescente. Para melhor legibilidade, é esperado que estas informações sejam ordenadas de forma crescente. -![image](https://images.ctfassets.net/alneenqid6w5/dpGWYjydIAiC2i4qEigsm/0334f47a61fa7dcc4defe1cde08d616b/image.png) +![image](//images.ctfassets.net/alneenqid6w5/dpGWYjydIAiC2i4qEigsm/0334f47a61fa7dcc4defe1cde08d616b/image.png) ## Simulação diff --git a/docs/known-issues/pt/ordering-of-specification-groups-from-the-root-category-does-not-work.md b/docs/known-issues/pt/ordering-of-specification-groups-from-the-root-category-does-not-work.md index b9ad38b09..f28dce030 100644 --- a/docs/known-issues/pt/ordering-of-specification-groups-from-the-root-category-does-not-work.md +++ b/docs/known-issues/pt/ordering-of-specification-groups-from-the-root-category-does-not-work.md @@ -3,8 +3,8 @@ title: 'A ordenação de grupos de especificação da categoria raiz não funcio id: 5iuLxVdAuK70VMYGts7CzJ status: PUBLISHED createdAt: 2022-08-09T00:46:23.102Z -updatedAt: 2022-11-25T21:43:59.468Z -publishedAt: 2022-11-25T21:43:59.468Z +updatedAt: 2024-02-16T20:25:08.305Z +publishedAt: 2024-02-16T20:25:08.305Z firstPublishedAt: 2022-08-09T00:46:23.684Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: a-ordenacao-de-grupos-de-especificacao-da-categoria-raiz-nao-funciona locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 634129 --- diff --git a/docs/known-issues/pt/orders-invoiced-at-vtex-but-that-dont-update-the-invoice-at-netshoes.md b/docs/known-issues/pt/orders-invoiced-at-vtex-but-that-dont-update-the-invoice-at-netshoes.md index 0b88e82d9..88fd863c8 100644 --- a/docs/known-issues/pt/orders-invoiced-at-vtex-but-that-dont-update-the-invoice-at-netshoes.md +++ b/docs/known-issues/pt/orders-invoiced-at-vtex-but-that-dont-update-the-invoice-at-netshoes.md @@ -3,8 +3,8 @@ title: 'Pedidos faturados na VTEX mas que não atualizam a fatura na Netshoes' id: 1SrJBQj0iTYh4AdvmJQqIg status: PUBLISHED createdAt: 2022-05-11T19:45:30.831Z -updatedAt: 2022-11-25T21:56:22.896Z -publishedAt: 2022-11-25T21:56:22.896Z +updatedAt: 2024-02-16T20:25:46.426Z +publishedAt: 2024-02-16T20:25:46.426Z firstPublishedAt: 2022-05-11T19:45:31.187Z contentType: knownIssue productTeam: Connections @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Connections slug: pedidos-faturados-na-vtex-mas-que-nao-atualizam-a-fatura-na-netshoes locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 577219 --- diff --git a/docs/known-issues/pt/orders-invoicing-calculation-using-input-invoice-value-in-output-invoice-validation.md b/docs/known-issues/pt/orders-invoicing-calculation-using-input-invoice-value-in-output-invoice-validation.md new file mode 100644 index 000000000..b722e6f52 --- /dev/null +++ b/docs/known-issues/pt/orders-invoicing-calculation-using-input-invoice-value-in-output-invoice-validation.md @@ -0,0 +1,51 @@ +--- +title: 'Cálculo de faturamento de ordens usando o valor da fatura de entrada na validação da fatura de saída' +id: kEjeBKkJMpUDR0JdX6fZv +status: PUBLISHED +createdAt: 2023-11-06T11:39:27.169Z +updatedAt: 2023-11-09T20:47:52.250Z +publishedAt: 2023-11-09T20:47:52.250Z +firstPublishedAt: 2023-11-06T11:39:28.035Z +contentType: knownIssue +productTeam: Order Management +author: 2mXZkbi0oi061KicTExNjo +tag: Order Management +slug: calculo-de-faturamento-de-ordens-usando-o-valor-da-fatura-de-entrada-na-validacao-da-fatura-de-saida +locale: pt +kiStatus: Fixed +internalReference: 930491 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Durante o processo de envio de faturas, é possível que o usuário envie faturas de saída e de entrada, mas se forem feitas duas faturas parciais em um pedido, uma de saída e outra de entrada, o sistema soma esses valores para validar se o pedido pode receber uma nova fatura, impossibilitando que pedidos cujo item foi faturado e depois devolvido não tenham seu valor total faturado. + +Isso ocorre porque a API Orders atualmente realiza uma validação de valor para determinar se deve permitir que uma nova fatura de saída seja feita para o pedido, mas o cálculo está considerando a soma de todas as faturas, independentemente do tipo (entrada ou saída), fazendo com que o sistema entenda que não há mais valor a ser faturado. + +## Simulação + + + +1- Criar um pedido com duas unidades do mesmo SKU +2- Faturar apenas uma dessas unidades +3- Agora faça uma nova fatura de entrada para a unidade faturada na etapa anterior. +4- Agora tente faturar a unidade restante do pedido. +5- Nesse momento, você receberá uma mensagem genérica na interface do usuário indicando que não é possível faturar o item. + + + + +## Workaround + + +Não há nenhuma solução alternativa disponível. + + + + + diff --git a/docs/known-issues/pt/orders-with-asterisks-in-the-address-and-profile.md b/docs/known-issues/pt/orders-with-asterisks-in-the-address-and-profile.md new file mode 100644 index 000000000..c34e51525 --- /dev/null +++ b/docs/known-issues/pt/orders-with-asterisks-in-the-address-and-profile.md @@ -0,0 +1,49 @@ +--- +title: 'Pedidos com asteriscos no endereço e no perfil' +id: 6AaZ4p042LZwvfeKIqavjw +status: PUBLISHED +createdAt: 2023-08-25T17:03:49.755Z +updatedAt: 2024-06-06T20:16:16.607Z +publishedAt: 2024-06-06T20:16:16.607Z +firstPublishedAt: 2023-08-25T17:03:50.594Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: pedidos-com-asteriscos-no-endereco-e-no-perfil +locale: pt +kiStatus: Backlog +internalReference: 360783 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Há pedidos em que `invoiceAddress`, `shippingAddress` ou `clientProfileData` estão sendo enviados como "mascarados" em vez do endereço real. Esse comportamento ocorre quando um usuário conclui a compra com um formulário de pedido que contém dados mascarados que são "stringificados". Como esses campos são de cadeia de caracteres, os dados do pedido são preenchidos com a máscara '***'. + +Portanto, o erro está no fato de que nossa API para fazer pedidos permite objetos com caracteres especiais nesses campos. + +## Simulação + + + +1. Adicione alguns produtos ao seu carrinho; +2. Durante o processo de checkout, insira um endereço de cobrança válido e faça login em sua conta; +3. Abandonar o carrinho ou sair do site sem concluir a compra; +4. Usar nossa API para inserir um anexo e colocar um endereço com "***" em alguns campos, como o do bairro; +5. Fazer um pedido usando esse mesmo carrinho; +6. Observe que o pedido terá os dados de envio com esses caracteres especiais + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/pt/orders-with-items-on-array-marketplaceitems-is-not-opening-on-new-ui-admin.md b/docs/known-issues/pt/orders-with-items-on-array-marketplaceitems-is-not-opening-on-new-ui-admin.md index fdbd4242d..6980ebf7f 100644 --- a/docs/known-issues/pt/orders-with-items-on-array-marketplaceitems-is-not-opening-on-new-ui-admin.md +++ b/docs/known-issues/pt/orders-with-items-on-array-marketplaceitems-is-not-opening-on-new-ui-admin.md @@ -1,18 +1,18 @@ --- -title: 'Pedidos com itens em array MarketplaceItems não está abrindo em New UI Admin' +title: 'Os pedidos com itens na matriz MarketplaceItems não estão abrindo na Nova IU de administração' id: 3tj9AKklBHm4tCKYgrfDi5 status: PUBLISHED createdAt: 2022-09-13T03:06:57.141Z -updatedAt: 2022-11-25T22:01:26.839Z -publishedAt: 2022-11-25T22:01:26.839Z +updatedAt: 2023-09-28T15:01:19.205Z +publishedAt: 2023-09-28T15:01:19.205Z firstPublishedAt: 2022-09-13T03:06:57.675Z contentType: knownIssue productTeam: Order Management author: 2mXZkbi0oi061KicTExNjo tag: Order Management -slug: pedidos-com-itens-em-array-marketplaceitems-nao-esta-abrindo-em-new-ui-admin +slug: os-pedidos-com-itens-na-matriz-marketplaceitems-nao-estao-abrindo-na-nova-iu-de-administracao locale: pt -kiStatus: Backlog +kiStatus: Fixed internalReference: 656821 --- @@ -23,32 +23,28 @@ internalReference: 656821 -Alguns pedidos têm a matriz "itens de mercado" cheia de mais itens do que a matriz "itens" do pedido da json. Esta configuração é normal e diz respeito, por exemplo, à "lista de presentes de casamento". -Mas a Nova IU não está preparada para lidar com este tipo de ordem com itens em "itens de mercado" e quebrou a página com uma mensagem de erro: +Alguns pedidos têm a matriz "marketplace Items" preenchida com mais itens do que a matriz "items" do pedido json. Essa configuração é normal e se refere, por exemplo, à "lista de presentes de casamento". +Mas a nova interface do usuário não está preparada para lidar com esse tipo de pedido com itens em "marketplace Items" e quebrou a página com uma mensagem de erro: +"Sorry, something went wrong on our side. +Tente novamente ou atualize a página. +Voltar para a lista" -"Desculpe, algo deu errado do nosso lado. - -Por favor, tente novamente ou atualize a página. - -Voltar para a lista". - - +## Simulação -## Simulação +Crie um pedido com o catálogo usando a matriz "marketplace Items". Depois disso, você pode tentar ver o pedido na interface de usuário do administrador. A interface do usuário falhará e mostrará uma mensagem de erro -Crie um pedido com catálogo usando a matriz "itens de mercado", depois disso você pode tentar ver o pedido no UI admin. A UI irá quebrar e mostrará uma mensagem de erro. +## Workaround +Use a IU antiga para abrir o pedido. -## Workaround -Use a velha UI para abrir essa ordem. diff --git a/docs/known-issues/pt/orders-without-invoiceaddress-created-through-native-ui.md b/docs/known-issues/pt/orders-without-invoiceaddress-created-through-native-ui.md index 85a7190c5..2a9a27c2a 100644 --- a/docs/known-issues/pt/orders-without-invoiceaddress-created-through-native-ui.md +++ b/docs/known-issues/pt/orders-without-invoiceaddress-created-through-native-ui.md @@ -1,18 +1,18 @@ --- -title: 'Pedidos sem invocaçãoEndereço criado através da IU nativa' +title: 'Pedidos sem invoiceAddress criados por meio da UI nativa' id: 1XjNZhcTJ5rZJP4w3kJtcW status: PUBLISHED createdAt: 2022-01-24T20:21:07.893Z -updatedAt: 2022-11-25T21:52:06.721Z -publishedAt: 2022-11-25T21:52:06.721Z +updatedAt: 2023-12-19T21:34:15.743Z +publishedAt: 2023-12-19T21:34:15.743Z firstPublishedAt: 2022-06-27T19:49:05.878Z contentType: knownIssue productTeam: Checkout author: 2mXZkbi0oi061KicTExNjo tag: Checkout -slug: pedidos-sem-invocacaoendereco-criado-atraves-da-iu-nativa +slug: pedidos-sem-invoiceaddress-criados-por-meio-da-ui-nativa locale: pt -kiStatus: Backlog +kiStatus: Fixed internalReference: 306140 --- @@ -23,34 +23,36 @@ internalReference: 306140 -Em alguns casos ainda é possível criar pedidos sem "invoiceAddress" através da UI de checkout. -O endereço da fatura deve ser obrigatório na IU de todas as lojas que têm a funcionalidade habilitada. - - +Em alguns casos, ainda é possível criar pedidos sem o `invoiceAddress` por meio da interface de checkout. +O endereço da fatura deve ser obrigatório na interface do usuário de todas as lojas que tenham a funcionalidade ativada. ## Simulação -Até agora, os passos conhecidos para reproduzir o cenário são: +Até o momento, as etapas conhecidas para reproduzir o cenário são: -1. Acessar a loja sem estar logado/identificado +1. Acessar a loja sem estar conectado/identificado 2. Colocar um produto no carrinho -3. No carrinho, clique em Fechar ordem -4. Na tela de e-mail coloque um e-mail de um comprador existente - o usuário provavelmente será direcionado para a etapa de pagamento -5. Clique para editar a etapa de entrega e selecione "retirada". -6. Não preencher o endereço da nota -7. Clique para editar "Dados pessoais". -8. Você será solicitado a fazer o login. -9. Após o login, na etapa de edição de "Dados Pessoais" o botão aparecerá para ir direto para o pagamento, mesmo se o endereço da fatura não for preenchido. +3. No carrinho, clique em Fechar pedido +4. Na tela de e-mail, coloque um e-mail de um comprador existente - o usuário provavelmente será direcionado para a etapa de pagamento +5. Clique para editar a etapa de entrega e selecione "withdrawal" (retirada) +6. Não preencha o endereço da nota +7. Clique para editar "Personal Data" (Dados pessoais) +8. Você será solicitado a fazer login. +9. Após o login, na etapa de edição de "Personal Data", aparecerá o botão para ir direto ao pagamento, mesmo que o endereço da fatura não esteja preenchido. -Além do acima mencionado, o comportamento pode ser observado quando o usuário está na etapa de envio e ao recarregar a página, eles são automaticamente levados ao pagamento sem preencher os dados da Fatura. -Outro cenário que induz o comportamento é a troca entre a lista de endereços previamente registrados e um novo endereço, o que permite ao usuário proceder ao pagamento sem preencher o código postal (de um novo endereço). +Além dos casos acima, o comportamento pode ser observado quando o usuário está na etapa de envio e, ao recarregar a página, é levado automaticamente para o pagamento sem preencher os dados da fatura. +Outro cenário que induz o comportamento é alternar entre a lista de endereços registrados anteriormente e um novo endereço, o que permite que o usuário prossiga para o pagamento sem preencher o CEP (de um novo endereço). ## Workaround -Não há nenhuma solução conhecida para evitar o cenário de raiz. +Não há nenhuma solução alternativa conhecida para evitar o cenário raiz. + + + + diff --git a/docs/known-issues/pt/ordination-of-images-when-uploading-a-new-version-not-working.md b/docs/known-issues/pt/ordination-of-images-when-uploading-a-new-version-not-working.md index 81df8ac84..3b2bfbbd4 100644 --- a/docs/known-issues/pt/ordination-of-images-when-uploading-a-new-version-not-working.md +++ b/docs/known-issues/pt/ordination-of-images-when-uploading-a-new-version-not-working.md @@ -3,8 +3,8 @@ title: 'Ordenação de imagens ao fazer upload de uma nova versão não funciona id: 2Oq65YHU6uIQpQ5g8ZpjTE status: PUBLISHED createdAt: 2023-01-25T15:08:43.356Z -updatedAt: 2023-01-25T15:08:43.873Z -publishedAt: 2023-01-25T15:08:43.873Z +updatedAt: 2024-02-16T20:26:48.206Z +publishedAt: 2024-02-16T20:26:48.206Z firstPublishedAt: 2023-01-25T15:08:43.873Z contentType: knownIssue productTeam: CMS @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: CMS slug: ordenacao-de-imagens-ao-fazer-upload-de-uma-nova-versao-nao-funcionando locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 739814 --- diff --git a/docs/known-issues/pt/outdated-elo-regex-is-causing-us-to-misidentify-some-bins.md b/docs/known-issues/pt/outdated-elo-regex-is-causing-us-to-misidentify-some-bins.md new file mode 100644 index 000000000..8b9bf0a32 --- /dev/null +++ b/docs/known-issues/pt/outdated-elo-regex-is-causing-us-to-misidentify-some-bins.md @@ -0,0 +1,46 @@ +--- +title: 'O regex Elo desatualizado está nos levando a identificar incorretamente alguns BINs' +id: 45vx88VCQ0yZynkVxGqSq8 +status: PUBLISHED +createdAt: 2024-04-10T17:25:57.376Z +updatedAt: 2024-04-10T17:25:58.309Z +publishedAt: 2024-04-10T17:25:58.309Z +firstPublishedAt: 2024-04-10T17:25:58.309Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: o-regex-elo-desatualizado-esta-nos-levando-a-identificar-incorretamente-alguns-bins +locale: pt +kiStatus: Backlog +internalReference: 1015043 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Alguns BINs não estão sendo identificados corretamente no checkout. A bandeira do cartão é determinada por um regex que pode ficar desatualizado, levando a marcas de cartão não identificadas ou identificadas incorretamente. + +## Simulação + + + +1. Configure duas condições de pagamento, uma para a Elo +2. Adicione um item aleatório ao seu carrinho na loja e opte por pagá-lo com cartão de crédito +3. Preencha o número do cartão com o Elo BIN 65057000 e complete-o com números aleatórios +4. Preencha o restante das informações do cartão com dados falsos +5. Como o cartão não pôde ser identificado, o caixa solicitará a confirmação do número do cartão e a marca do cartão já pode ser selecionada como outra marca de cartã + +## Workaround + + + +O usuário deve alterar a bandeira do cartão selecionada no checkout clicando na bandeira correta. + + + + diff --git a/docs/known-issues/pt/outdated-indexed-information-when-performing-2-product-changes-in-a-row.md b/docs/known-issues/pt/outdated-indexed-information-when-performing-2-product-changes-in-a-row.md new file mode 100644 index 000000000..a88ccca2e --- /dev/null +++ b/docs/known-issues/pt/outdated-indexed-information-when-performing-2-product-changes-in-a-row.md @@ -0,0 +1,47 @@ +--- +title: 'Informações indexadas desatualizadas ao realizar duas alterações de produto em uma linha.' +id: 66aX8MktRogeUD9bbTo0vF +status: PUBLISHED +createdAt: 2023-09-26T14:44:57.146Z +updatedAt: 2023-09-26T14:44:57.895Z +publishedAt: 2023-09-26T14:44:57.895Z +firstPublishedAt: 2023-09-26T14:44:57.895Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: informacoes-indexadas-desatualizadas-ao-realizar-duas-alteracoes-de-produto-em-uma-linha +locale: pt +kiStatus: No Fix +internalReference: 907428 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Para lojas que usam o mecanismo de pesquisa legado, se duas alterações nos dados de um produto forem feitas em uma sucessão rápida (ou seja, você inativou um produto e o reativou logo em seguida) e a última alteração retornar as informações do produto para o que era antes, o estado desse item pode ficar preso na primeira alteração, pois a última não é reconhecida corretamente. + +Esse problema não ocorre em lojas que usam o aplicativo de pesquisa inteligente. + +## Simulação + + +1 - Obtenha um item ativo em sua loja e desative-o +2 - Logo em seguida (< 5 minutos), reative-o. +3 - Após alguns minutos, verifique seu produto: ele não será exibido na loja, apesar de estar configurado para isso. (em outras palavras, ele ficou "preso" nesse estado intermediário) + +## Workaround + + +1 - Reindexar os referidos produtos após mais de 5 minutos de ocorrência do problema. +2 - Use o mecanismo de busca inteligente, que não apresenta esse problema de forma alguma. +3 - Evite fazer mais de duas alterações consecutivas em um produto, pois a última alteração apenas reverte a primeira. + + + + + diff --git a/docs/known-issues/pt/outdated-mastercard-debit-regex-is-causing-us-to-misidentify-some-bins.md b/docs/known-issues/pt/outdated-mastercard-debit-regex-is-causing-us-to-misidentify-some-bins.md index 8856b4b0e..09d6d0968 100644 --- a/docs/known-issues/pt/outdated-mastercard-debit-regex-is-causing-us-to-misidentify-some-bins.md +++ b/docs/known-issues/pt/outdated-mastercard-debit-regex-is-causing-us-to-misidentify-some-bins.md @@ -1,16 +1,16 @@ --- -title: 'A desactualização do Mastercard Debit regex está nos levando a identificar erroneamente alguns BINs' +title: 'O regex desatualizado do Mastercard Debit está nos levando a identificar incorretamente alguns BINs' id: 5gx4dSY2P5gGE0JI661hGL status: PUBLISHED createdAt: 2022-08-20T00:03:11.640Z -updatedAt: 2022-11-25T22:04:24.418Z -publishedAt: 2022-11-25T22:04:24.418Z +updatedAt: 2024-04-02T19:13:02.839Z +publishedAt: 2024-04-02T19:13:02.839Z firstPublishedAt: 2022-08-20T00:03:12.490Z contentType: knownIssue productTeam: Payments author: 2mXZkbi0oi061KicTExNjo tag: Payments -slug: a-desactualizacao-do-mastercard-debit-regex-esta-nos-levando-a-identificar-erroneamente-alguns-bins +slug: o-regex-desatualizado-do-mastercard-debit-esta-nos-levando-a-identificar-incorretamente-alguns-bins locale: pt kiStatus: Backlog internalReference: 642136 @@ -23,24 +23,25 @@ internalReference: 642136 -Alguns BINs não estão sendo identificados corretamente no checkout. A marca do cartão é determinada por um regex que pode eventualmente estar desatualizado, fazendo com que a marca do cartão não seja identificada ou seja mal identificada. - - +Alguns BINs não estão sendo identificados corretamente no checkout. A bandeira do cartão é determinada por um regex que pode eventualmente estar desatualizado, fazendo com que a bandeira do cartão não seja identificada ou seja identificada incorretamente. ## Simulação -1. Configurar duas Condições de Pagamento uma para débito com cartão Mastercard -2. Adicione um item aleatório ao seu carrinho na loja e opte por pagá-lo com cartão de débito -3. Preencha o número do cartão com o Mastercard Debit BIN 551898 e complete-o com números aleatórios. -4. Preencher as demais informações do cartão com dados falsos -5. Como o cartão não pôde ser identificado, o checkout pedirá para confirmar o número do cartão e a marca do cartão já pode ser selecionada como outra marca de cartão. +1. Configure duas condições de pagamento, uma para débito Mastercard +2. Adicione um item aleatório ao seu carrinho na loja e escolha pagá-lo com cartão de débito +3. Preencha o número do cartão com o Mastercard Debit BIN 551898 e complete-o com números aleatórios +4. Preencha as demais informações do cartão com dados falsos +5. Como o cartão não pôde ser identificado, o caixa solicitará a confirmação do número do cartão e a marca do cartão já pode ser selecionada como outra marca de cartão ## Workaround -Não há solução. +Não há solução alternativa. + + + diff --git a/docs/known-issues/pt/outdated-url-on-the-update-binding-ui.md b/docs/known-issues/pt/outdated-url-on-the-update-binding-ui.md new file mode 100644 index 000000000..a553d443b --- /dev/null +++ b/docs/known-issues/pt/outdated-url-on-the-update-binding-ui.md @@ -0,0 +1,48 @@ +--- +title: 'URL desatualizado na interface de usuário de atualização de vinculação' +id: 7bgh2LIJTFovgoz0TaBr5B +status: PUBLISHED +createdAt: 2023-08-30T20:04:23.301Z +updatedAt: 2023-08-30T20:04:23.905Z +publishedAt: 2023-08-30T20:04:23.905Z +firstPublishedAt: 2023-08-30T20:04:23.905Z +contentType: knownIssue +productTeam: Portal +author: 2mXZkbi0oi061KicTExNjo +tag: Portal +slug: url-desatualizado-na-interface-de-usuario-de-atualizacao-de-vinculacao +locale: pt +kiStatus: Backlog +internalReference: 890791 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Quando o comerciante está atualizando uma oferta, a interface do usuário é a seguinte: + ![](https://vtexhelp.zendesk.com/attachments/token/UfffIyuM7K7isQMiPnAqRvSiW/?name=image.png) + +Ao tentar acessar o link do gerenciador de licenças, ele é redirecionado para uma página SWW. + +## Simulação + + + +1. Vá para a configuração do CMS (.../admin/a) +2. Selecione um site e clique em atualizar vinculação +3. Clique no link License Manager +4. Verifique se aparece um erro SWW + +## Workaround + + +Use a url diretamente: (.../admin/account/stores/) + + + + + diff --git a/docs/known-issues/pt/pageview-is-triggered-twice-when-accessing-my-account.md b/docs/known-issues/pt/pageview-is-triggered-twice-when-accessing-my-account.md new file mode 100644 index 000000000..c3b8400f1 --- /dev/null +++ b/docs/known-issues/pt/pageview-is-triggered-twice-when-accessing-my-account.md @@ -0,0 +1,42 @@ +--- +title: 'O pageView é acionado duas vezes ao acessar o My Account' +id: 2jV0cIVxNUhb170tBgBQo6 +status: PUBLISHED +createdAt: 2023-07-03T16:33:09.076Z +updatedAt: 2023-07-03T16:33:09.652Z +publishedAt: 2023-07-03T16:33:09.652Z +firstPublishedAt: 2023-07-03T16:33:09.652Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: o-pageview-e-acionado-duas-vezes-ao-acessar-o-my-account +locale: pt +kiStatus: Backlog +internalReference: 854480 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Ao acessar o My Account, o evento pageView é acionado duas vezes, duplicando os dados no Analytics. + +## Simulação + + + +- Configure o aplicativo Google Tag Manager, +- Acesse My Account (Minha conta); +- Abra as Ferramentas do desenvolvedor do navegador e digite "dataLayer" no Console; haverá dois eventos pageView + +## Workaround + + +N/A + + + diff --git a/docs/known-issues/pt/pageview-triggers-on-g4a-are-being-duplicated-in-custom-search-pages.md b/docs/known-issues/pt/pageview-triggers-on-g4a-are-being-duplicated-in-custom-search-pages.md new file mode 100644 index 000000000..a9459b9da --- /dev/null +++ b/docs/known-issues/pt/pageview-triggers-on-g4a-are-being-duplicated-in-custom-search-pages.md @@ -0,0 +1,59 @@ +--- +title: 'Os acionadores de exibição de página no G4A estão sendo duplicados em páginas de pesquisa personalizadas' +id: 4hIwZ2v9bbyyZXrxoDglyx +status: PUBLISHED +createdAt: 2023-11-08T13:35:27.802Z +updatedAt: 2024-02-19T18:43:16.271Z +publishedAt: 2024-02-19T18:43:16.271Z +firstPublishedAt: 2023-11-08T13:35:28.390Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: os-acionadores-de-exibicao-de-pagina-no-g4a-estao-sendo-duplicados-em-paginas-de-pesquisa-personalizadas +locale: pt +kiStatus: Backlog +internalReference: 888042 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +O evento pageView está sendo exibido duplicado no dataLayer quando em páginas de pesquisa personalizadas + +## Simulação + + + +- Vá para qualquer página de pesquisa personalizada +- Abra o console do seu navegador +- Digite dataLayer e verifique o evento pageView + +O comportamento esperado é o evento duplicado + + + +## Workaround + + +N/A + + +## **Notas internas** + +Também encontrei algo curioso na página do departamento com pageView e page_view + +https://storetheme.vtex.com/apparel---accessories/ + + ![](https://vtexhelp.zendesk.com/attachments/token/dXFuDY5Q9XhZ7hgIvA8m8ugJ3/?name=image.png) + +Porém, esse problema específico pode ser replicado em + +https://www.dzarm.com.br/outlet + + ![](https://vtexhelp.zendesk.com/attachments/token/EVakZYSBKtcrCQoNXBe92uAzQ/?name=image.png) + diff --git a/docs/known-issues/pt/pagination-links-on-search-results-not-working-on-giftlist-pages.md b/docs/known-issues/pt/pagination-links-on-search-results-not-working-on-giftlist-pages.md index 02aa212cd..cf22fb3f9 100644 --- a/docs/known-issues/pt/pagination-links-on-search-results-not-working-on-giftlist-pages.md +++ b/docs/known-issues/pt/pagination-links-on-search-results-not-working-on-giftlist-pages.md @@ -3,8 +3,8 @@ title: 'Links de paginação nos resultados da pesquisa que não funcionam nas p id: 1w6h5MwZthKMM8rvqXZtQi status: PUBLISHED createdAt: 2022-11-02T14:01:35.650Z -updatedAt: 2022-11-25T21:41:59.731Z -publishedAt: 2022-11-25T21:41:59.731Z +updatedAt: 2024-02-16T20:26:50.585Z +publishedAt: 2024-02-16T20:26:50.585Z firstPublishedAt: 2022-11-02T14:01:36.502Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: links-de-paginacao-nos-resultados-da-pesquisa-que-nao-funcionam-nas-paginas-da-giftlist locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 481330 --- diff --git a/docs/known-issues/pt/pagination-on-searchpage-doesnt-reset-when-changing-search-context.md b/docs/known-issues/pt/pagination-on-searchpage-doesnt-reset-when-changing-search-context.md new file mode 100644 index 000000000..57cbedabb --- /dev/null +++ b/docs/known-issues/pt/pagination-on-searchpage-doesnt-reset-when-changing-search-context.md @@ -0,0 +1,50 @@ +--- +title: 'A paginação na página de pesquisa não é redefinida ao alterar o contexto da pesquisa' +id: 2lNL95NDZvO8NqxhJDrA6G +status: PUBLISHED +createdAt: 2023-07-06T19:54:29.289Z +updatedAt: 2023-07-06T19:58:59.059Z +publishedAt: 2023-07-06T19:58:59.059Z +firstPublishedAt: 2023-07-06T19:54:29.968Z +contentType: knownIssue +productTeam: FastStore +author: 2mXZkbi0oi061KicTExNjo +tag: FastStore +slug: a-paginacao-na-pagina-de-pesquisa-nao-e-redefinida-ao-alterar-o-contexto-da-pesquisa +locale: pt +kiStatus: Scheduled +internalReference: 857392 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Ao navegar em uma determinada página de um PLP, buscar para mostrar mais resultados e alterar o contexto para navegar em um departamento diferente, o parâmetro de paginação será mantido e o resultado da pesquisa começará na nova categoria na mesma página em que estávamos anteriormente + +## Simulação + + + +Seguindo as etapas: + + +- Acesse: https://starter.vtex.app/computer---software +- Clique em Load more products (o parâmetro da página em seu URL será alterado) +- Clique em um departamento diferente (por exemplo, Tecnologia) +- Verifique se a página de tecnologia começará com a paginação que você estava fazendo anteriormente + + + +## Workaround + + +Não há nenhuma solução alternativa disponível. + + + + + diff --git a/docs/known-issues/pt/pasting-postal-code-in-shipping-preview-cart-sometimes-returns-null-api-result.md b/docs/known-issues/pt/pasting-postal-code-in-shipping-preview-cart-sometimes-returns-null-api-result.md index 1738adae5..05bcd9279 100644 --- a/docs/known-issues/pt/pasting-postal-code-in-shipping-preview-cart-sometimes-returns-null-api-result.md +++ b/docs/known-issues/pt/pasting-postal-code-in-shipping-preview-cart-sometimes-returns-null-api-result.md @@ -1,16 +1,16 @@ --- -title: 'Colar o código postal no carrinho de pré-visualização de remessa às vezes retorna resultado API nulo' +title: 'Colar o código postal no carrinho de visualização de remessa às vezes retorna um resultado de API nulo' id: 5Lq32htqC7M9xiqajfn7y7 status: PUBLISHED createdAt: 2022-06-01T15:30:08.776Z -updatedAt: 2022-11-25T21:53:05.306Z -publishedAt: 2022-11-25T21:53:05.306Z +updatedAt: 2024-05-21T13:03:32.812Z +publishedAt: 2024-05-21T13:03:32.812Z firstPublishedAt: 2022-06-01T15:30:09.241Z contentType: knownIssue productTeam: Checkout author: 2mXZkbi0oi061KicTExNjo tag: Checkout -slug: colar-o-codigo-postal-no-carrinho-de-previsualizacao-de-remessa-as-vezes-retorna-resultado-api-nulo +slug: colar-o-codigo-postal-no-carrinho-de-visualizacao-de-remessa-as-vezes-retorna-um-resultado-de-api-nulo locale: pt kiStatus: Backlog internalReference: 481878 @@ -23,16 +23,23 @@ internalReference: 481878 -Depois de inserir o código postal uma vez na visualização do envio e escolher colar o código postal novamente, às vezes ocorre de fazer um pedido nulo para o código postal API. - - +Depois de inserir o código postal uma vez na visualização do envio e optar por colá-lo novamente, às vezes ocorre de fazer uma solicitação nula para a API do código postal. +A solicitação é `/api/checkout/pub/postal-code/null/postalcodenumber` e retorna um erro 500. ## Simulação +- Vá até o carrinho e adicione um código postal; +- Clique para alterá-lo e cole outro código postal (ou até mesmo o mesmo); +- Vá para a etapa de envio, e o endereço pode estar incompleto + ## Workaround +O usuário precisará clicar no botão "Calculate" (Calcular) ou pressionar a tecla Enter, em alguns casos digitando o código postal sem inseri-lo. + + + diff --git a/docs/known-issues/pt/payment-conditions-set-to-process-transactions-in-installments-other-than-1x-are-processing-transactions-as-prepaid-in-full.md b/docs/known-issues/pt/payment-conditions-set-to-process-transactions-in-installments-other-than-1x-are-processing-transactions-as-prepaid-in-full.md new file mode 100644 index 000000000..bdb79face --- /dev/null +++ b/docs/known-issues/pt/payment-conditions-set-to-process-transactions-in-installments-other-than-1x-are-processing-transactions-as-prepaid-in-full.md @@ -0,0 +1,44 @@ +--- +title: 'As condições de pagamento definidas para processar transações em parcelas diferentes de 1x estão processando transações como pré-pagas integralmente' +id: 2z9cDiCAovzKVFZO7RSqOD +status: PUBLISHED +createdAt: 2024-05-09T18:47:33.319Z +updatedAt: 2024-05-09T18:47:34.221Z +publishedAt: 2024-05-09T18:47:34.221Z +firstPublishedAt: 2024-05-09T18:47:34.221Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: as-condicoes-de-pagamento-definidas-para-processar-transacoes-em-parcelas-diferentes-de-1x-estao-processando-transacoes-como-prepagas-integralmente +locale: pt +kiStatus: Backlog +internalReference: 1030652 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +As condições de pagamento configuradas para processar transações em um número de parcelas diferente de 1x estão sendo capazes de processar pagamentos em 1x. O problema ocorre apenas para pagamentos em que o usuário optou por pagar como pré-pago integralmente. + +## Simulação + + + +1. Configure 3 condições de pagamento para cartões de crédito de qualquer marca: Condição de Pagamento A - com parcelamento em 1x, Condição de Pagamento B - com parcelamento em 2x, e Condição de Pagamento C - com parcelamento em 3x. +2. Vá para a página Checkout adicionando qualquer item ao carrinho e prossiga para a tela de pagamento. Escolha pagar com um cartão de crédito em 1x e conclua a compra. +3. Vá até o admin e abra a transação recém-criada, clique no botão "+ Information" e observe que o campo `AvailableRules` conterá uma lista com todos os IDs das Condições de Pagamento, Condição de Pagamento A, Condição de Pagamento B e Condição de Pagamento C, como sendo capazes de processar a transação em questão + +## Workaround + + +É possível definir a condição de pagamento 1x como padrão, de modo que, quando houver um empate entre todas as condições de pagamento, o gateway priorizará a regra padrão. + + + + + diff --git a/docs/known-issues/pt/payment-method-from-marketplace-matches-with-swl-when-using-identical-typesids.md b/docs/known-issues/pt/payment-method-from-marketplace-matches-with-swl-when-using-identical-typesids.md index d129a57fe..71d25252c 100644 --- a/docs/known-issues/pt/payment-method-from-marketplace-matches-with-swl-when-using-identical-typesids.md +++ b/docs/known-issues/pt/payment-method-from-marketplace-matches-with-swl-when-using-identical-typesids.md @@ -3,8 +3,8 @@ title: 'O método de pagamento do Marketplace combina com o SWL ao utilizar tipo id: 4AHyl5z7ySagx6Myx0KqM7 status: PUBLISHED createdAt: 2022-03-15T22:06:35.540Z -updatedAt: 2022-11-25T22:12:10.257Z -publishedAt: 2022-11-25T22:12:10.257Z +updatedAt: 2024-02-16T20:29:19.824Z +publishedAt: 2024-02-16T20:29:19.824Z firstPublishedAt: 2022-03-15T22:06:36.030Z contentType: knownIssue productTeam: Pricing & Promotions @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Pricing & Promotions slug: o-metodo-de-pagamento-do-marketplace-combina-com-o-swl-ao-utilizar-tipos-identicosids locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 402140 --- diff --git a/docs/known-issues/pt/payment-methods-displayed-at-checkout-differ-from-active-payment-conditions.md b/docs/known-issues/pt/payment-methods-displayed-at-checkout-differ-from-active-payment-conditions.md index 0420eb11a..02ac9e3db 100644 --- a/docs/known-issues/pt/payment-methods-displayed-at-checkout-differ-from-active-payment-conditions.md +++ b/docs/known-issues/pt/payment-methods-displayed-at-checkout-differ-from-active-payment-conditions.md @@ -3,8 +3,8 @@ title: 'Os métodos de pagamento exibidos no checkout diferem das condições de id: 1cpVNspn5G6je4EZKzvCF9 status: PUBLISHED createdAt: 2022-09-27T16:32:55.806Z -updatedAt: 2023-04-10T15:14:18.718Z -publishedAt: 2023-04-10T15:14:18.718Z +updatedAt: 2024-06-07T21:23:28.431Z +publishedAt: 2024-06-07T21:23:28.431Z firstPublishedAt: 2023-04-10T15:11:01.389Z contentType: knownIssue productTeam: Payments @@ -23,15 +23,6 @@ internalReference: 666469 -Este KI se manifesta de duas maneiras no checkout: - -1. Métodos de pagamento **não*** aparecem na página de checkout, mesmo quando a condição de pagamento associada estiver ativa por mais de 10 minutos. -2. Métodos de pagamento **supremain** na página de checkout, mesmo quando a condição de pagamento associada estiver desativada por mais de 10 min. - -Esta é uma questão intermitente e não há evidências de como reproduzir este comportamento. Há uma maior incidência nos métodos de pagamento personalizados. - - -## ## Simulação @@ -39,12 +30,11 @@ Esta é uma questão intermitente e não há evidências de como reproduzir este N/A -## ## Workaround -1. Resgatando a regra. -2. Reindexando todos os sistemas de pagamento no checkout via API. +1. Salvando novamente a regra. +2. Reindexar todos os sistemas de pagamento no checkout via API. diff --git a/docs/known-issues/pt/payment-terms-changes-not-applied-in-the-b2b-checkout-settings.md b/docs/known-issues/pt/payment-terms-changes-not-applied-in-the-b2b-checkout-settings.md new file mode 100644 index 000000000..0115f00b3 --- /dev/null +++ b/docs/known-issues/pt/payment-terms-changes-not-applied-in-the-b2b-checkout-settings.md @@ -0,0 +1,62 @@ +--- +title: 'Alterações nas condições de pagamento não aplicadas nas configurações de checkout B2B' +id: 12PfZx6O0MIUSIFdpQdUdI +status: PUBLISHED +createdAt: 2024-04-18T19:07:22.743Z +updatedAt: 2024-07-25T21:47:29.442Z +publishedAt: 2024-07-25T21:47:29.442Z +firstPublishedAt: 2024-04-18T19:07:23.644Z +contentType: knownIssue +productTeam: B2B +author: 2mXZkbi0oi061KicTExNjo +tag: B2B +slug: alteracoes-nas-condicoes-de-pagamento-nao-aplicadas-nas-configuracoes-de-checkout-b2b +locale: pt +kiStatus: Fixed +internalReference: 1019548 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +A atualização das condições de pagamento na UI de detalhes da organização para uma organização não se aplica às configurações de checkout B2B. + +Esse comportamento ocorre porque a atualização ocorre apenas para a organização, mas as configurações de checkout B2B usam informações do centro de custo, que não são atualizadas pela interface do usuário de detalhes da organização. + +## Simulação + + + +- Crie uma organização; +- Na interface do usuário de detalhes da organização, atualize as condições de pagamento; +- Acesse o site, monte um carrinho e acesse o checkout; os Termos de pagamento permanecerão os mesmos + +## Workaround + + + +- Acesse o GraphQL IDE e selecione vtex.b2b-organizations-graphql; +- Use a consulta abaixo para obter os detalhes do centro de custo: + + { getCostCenterById (id: "insira aqui o id do centro de custo"){ name addresses{ addressId addressType addressQuery postalCode country receiverName city state street number complement neighborhood geoCoordinates reference } phoneNumber businessDocument customFields{ name type value dropdownValues{ value label } useOnRegistration } stateRegistration paymentTerms{ id name } }} + +- Use a consulta abaixo para obter as condições de pagamento da organização: + + { getOrganizationById(id: "insira aqui o id da organização"){ paymentTerms{ id name } }} + + + +- Envie uma mutação para atualizar o centro de custo, adicionando as condições de pagamento da organização à resposta do centro de custo: + + mutation updateCostCenter($id: ID!, $input: CostCenterInput!) { updateCostCenter( id: $id input: $input ){ id status }}{ "id": "", "input": { "name": "", "addresses": [{ "addressId": "", "addressType": "", "addressQuery": "", "postalCode": "", "country": "", "receiverName": "", "city": "", "state": "", "street": "", "number": "", "complement": null, "neighborhood": "", "geoCoordinates": [], "reference": null } ], "phoneNumber": "", "businessDocument": "", "customFields": [], "stateRegistration": "", "paymentTerms": [{"id": "", "name": "" }, {"id": "", "name": "" }] }} + + + + + + + diff --git a/docs/known-issues/pt/payment-terms-configured-in-b2b-settings-is-not-assigned-after-approving-organizations.md b/docs/known-issues/pt/payment-terms-configured-in-b2b-settings-is-not-assigned-after-approving-organizations.md new file mode 100644 index 000000000..feffea2e8 --- /dev/null +++ b/docs/known-issues/pt/payment-terms-configured-in-b2b-settings-is-not-assigned-after-approving-organizations.md @@ -0,0 +1,46 @@ +--- +title: 'As condições de pagamento configuradas nas configurações B2B não são atribuídas após a aprovação das organizações' +id: 7pUMnYPWPHlhPzlWwTtWsL +status: PUBLISHED +createdAt: 2024-02-26T22:29:03.516Z +updatedAt: 2024-02-26T22:29:04.387Z +publishedAt: 2024-02-26T22:29:04.387Z +firstPublishedAt: 2024-02-26T22:29:04.387Z +contentType: knownIssue +productTeam: B2B +author: 2mXZkbi0oi061KicTExNjo +tag: B2B +slug: as-condicoes-de-pagamento-configuradas-nas-configuracoes-b2b-nao-sao-atribuidas-apos-a-aprovacao-das-organizacoes +locale: pt +kiStatus: Backlog +internalReference: 989507 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +As condições de pagamento configuradas nas configurações de organizações B2B não são salvas nos detalhes da organização. + +## Simulação + + + +- Configure as condições de pagamento padrão nas configurações de organizações B2B; +- Criar uma solicitação de organização; +- Aprovar a solicitação da organização; +- Verifique os detalhes da organização; ela não terá nenhuma condição de pagamento atribuída + +## Workaround + + + +- Atribua as condições de pagamento à organização por meio do administrador; +- Crie um acionador para o esquema da entidade da organização. + + + + diff --git a/docs/known-issues/pt/paymentsystems-are-not-returned-in-orderform-when-a-cart-price-comes-exclusively-from-manualprice.md b/docs/known-issues/pt/paymentsystems-are-not-returned-in-orderform-when-a-cart-price-comes-exclusively-from-manualprice.md new file mode 100644 index 000000000..03c89975f --- /dev/null +++ b/docs/known-issues/pt/paymentsystems-are-not-returned-in-orderform-when-a-cart-price-comes-exclusively-from-manualprice.md @@ -0,0 +1,46 @@ +--- +title: 'Os PaymentSystems não são retornados no orderForm quando o preço do carrinho vem exclusivamente do manualPrice' +id: 3KPNFtPgEwshbv6WiGrqOF +status: PUBLISHED +createdAt: 2024-04-30T20:06:52.774Z +updatedAt: 2024-04-30T20:06:53.756Z +publishedAt: 2024-04-30T20:06:53.756Z +firstPublishedAt: 2024-04-30T20:06:53.756Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: os-paymentsystems-nao-sao-retornados-no-orderform-quando-o-preco-do-carrinho-vem-exclusivamente-do-manualprice +locale: pt +kiStatus: Backlog +internalReference: 1025321 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Quando o valor total de um carrinho provém exclusivamente de um preço manual, os itens `preço` e `preço de entrega` são `0`, nenhum sistema de pagamento além do Gift Card (se ativo) é oferecido. + +## Simulação + + + +- Adicionar um item com preço `0` e selecionar uma opção de entrega com preço `0` +- Adicionar um valor `manualPrice` ao item +- Prossiga para a etapa de pagamento no checkout e nenhum método de pagamento é retornado como disponível + + + +## Workaround + + +Não há nenhuma solução alternativa conhecida além de adicionar algum valor ao preço do item. + + + + + diff --git a/docs/known-issues/pt/payout-and-transaction-split-dont-work-in-the-same-order-for-multilevel-omnichannel-inventory.md b/docs/known-issues/pt/payout-and-transaction-split-dont-work-in-the-same-order-for-multilevel-omnichannel-inventory.md index 5ee57d591..bdcde572e 100644 --- a/docs/known-issues/pt/payout-and-transaction-split-dont-work-in-the-same-order-for-multilevel-omnichannel-inventory.md +++ b/docs/known-issues/pt/payout-and-transaction-split-dont-work-in-the-same-order-for-multilevel-omnichannel-inventory.md @@ -3,8 +3,8 @@ title: 'O pagamento e a divisão da transação não funcionam na mesma ordem pa id: 3rFyqzEnSwx2czwdlgDovU status: PUBLISHED createdAt: 2023-03-23T19:03:22.498Z -updatedAt: 2023-03-27T12:27:57.714Z -publishedAt: 2023-03-27T12:27:57.714Z +updatedAt: 2024-02-16T20:25:26.525Z +publishedAt: 2024-02-16T20:25:26.525Z firstPublishedAt: 2023-03-23T19:03:23.526Z contentType: knownIssue productTeam: Checkout @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Checkout slug: o-pagamento-e-a-divisao-da-transacao-nao-funcionam-na-mesma-ordem-para-o-inventario-multilevel-omnichannel locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 777201 --- diff --git a/docs/known-issues/pt/paypalplus-does-not-respect-the-minimum-installment-amount.md b/docs/known-issues/pt/paypalplus-does-not-respect-the-minimum-installment-amount.md index 93f0ca773..2aa863264 100644 --- a/docs/known-issues/pt/paypalplus-does-not-respect-the-minimum-installment-amount.md +++ b/docs/known-issues/pt/paypalplus-does-not-respect-the-minimum-installment-amount.md @@ -3,8 +3,8 @@ title: 'O PayPalPlus não respeita o valor mínimo da parcela' id: 1IGzNPtXaaUsPkaq0qRgfK status: PUBLISHED createdAt: 2022-03-26T23:00:59.044Z -updatedAt: 2022-11-25T22:06:43.067Z -publishedAt: 2022-11-25T22:06:43.067Z +updatedAt: 2024-02-16T20:25:30.693Z +publishedAt: 2024-02-16T20:25:30.693Z firstPublishedAt: 2022-03-26T23:00:59.445Z contentType: knownIssue productTeam: Payments @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Payments slug: o-paypalplus-nao-respeita-o-valor-minimo-da-parcela locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 370271 --- diff --git a/docs/known-issues/pt/pickup-point-disregarded-based-on-priority.md b/docs/known-issues/pt/pickup-point-disregarded-based-on-priority.md index 7e66121f2..060c8e125 100644 --- a/docs/known-issues/pt/pickup-point-disregarded-based-on-priority.md +++ b/docs/known-issues/pt/pickup-point-disregarded-based-on-priority.md @@ -3,8 +3,8 @@ title: 'Ponto de retirada desconsiderado por questão de prioridade' id: 3bbsm8TELPBa0DpFtnlAGz status: PUBLISHED createdAt: 2021-09-29T14:38:08.930Z -updatedAt: 2022-12-22T20:41:01.800Z -publishedAt: 2022-12-22T20:41:01.800Z +updatedAt: 2024-06-14T16:56:59.120Z +publishedAt: 2024-06-14T16:56:59.120Z firstPublishedAt: 2021-09-29T14:49:34.443Z contentType: knownIssue productTeam: Post-purchase @@ -13,7 +13,7 @@ tag: Logistics slug: ponto-de-retirada-desconsiderado-por-questao-de-prioridade locale: pt kiStatus: Backlog -internalReference: +internalReference: 380545 --- ## Sumário diff --git a/docs/known-issues/pt/pickup-point-modal-doesnt-utilize-geocoordinates-without-a-google-maps-key.md b/docs/known-issues/pt/pickup-point-modal-doesnt-utilize-geocoordinates-without-a-google-maps-key.md new file mode 100644 index 000000000..2cf3bb865 --- /dev/null +++ b/docs/known-issues/pt/pickup-point-modal-doesnt-utilize-geocoordinates-without-a-google-maps-key.md @@ -0,0 +1,46 @@ +--- +title: 'O modal de ponto de coleta não utiliza geoCoordinates sem uma chave do Google Maps' +id: 5aPNjLlsVVeyGe0Vywt0H9 +status: PUBLISHED +createdAt: 2024-05-29T20:31:46.863Z +updatedAt: 2024-07-03T15:56:30.595Z +publishedAt: 2024-07-03T15:56:30.595Z +firstPublishedAt: 2024-05-29T20:31:47.737Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: o-modal-de-ponto-de-coleta-nao-utiliza-geocoordinates-sem-uma-chave-do-google-maps +locale: pt +kiStatus: Backlog +internalReference: 1041462 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +A inserção de um código postal no modal do seletor de ponto de coleta aciona uma solicitação para obter os SLAs disponíveis para esse local. Se a conta não tiver uma chave de API do Google Maps definida em suas configurações de Checkout, essa solicitação não incluirá informações de geoCoordinates. Isso pode fazer com que os pontos de coleta dentro de um intervalo válido não sejam exibidos, como aqueles cujas tabelas de frete são baseadas em polígonos. + +## Simulação + + + +1. Use uma loja que não tenha uma chave de API do Google Maps definida. +2. Configure um ponto de coleta e vincule-o a uma transportadora cuja tabela de frete seja baseada em polígonos. +3. Adicione um produto ao seu carrinho. +4. Na visualização da remessa, selecione a opção de coleta e insira um código postal que tenha disponibilidade para o ponto de coleta que você criou. +5. Inspecione a solicitação shippingData gerada por essa ação. Ela não conterá geoCoordinates. + +## Workaround + + +Defina uma chave de API do Google Maps nas configurações de checkout da loja. + + + + + diff --git a/docs/known-issues/pt/pickup-point-not-visible-for-selection-in-shipping-policy-ui.md b/docs/known-issues/pt/pickup-point-not-visible-for-selection-in-shipping-policy-ui.md index e17a41377..f649c5334 100644 --- a/docs/known-issues/pt/pickup-point-not-visible-for-selection-in-shipping-policy-ui.md +++ b/docs/known-issues/pt/pickup-point-not-visible-for-selection-in-shipping-policy-ui.md @@ -3,7 +3,7 @@ title: 'Ponto de retirada não fica visível durante associação com política id: 84BhCZGoAxxuu1eljw0Uh status: DRAFT createdAt: 2021-12-28T14:52:46.105Z -updatedAt: 2022-01-05T21:09:34.658Z +updatedAt: 2024-02-16T20:27:08.666Z publishedAt: firstPublishedAt: 2021-12-28T22:18:57.306Z contentType: knownIssue @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: slug: pickup-point-not-visible-for-selection-in-shipping-policy-ui locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 449813 --- diff --git a/docs/known-issues/pt/pickup-point-tags-continue-to-be-displayed-in-the-shipping-policy-after-deletion.md b/docs/known-issues/pt/pickup-point-tags-continue-to-be-displayed-in-the-shipping-policy-after-deletion.md new file mode 100644 index 000000000..273ebce7e --- /dev/null +++ b/docs/known-issues/pt/pickup-point-tags-continue-to-be-displayed-in-the-shipping-policy-after-deletion.md @@ -0,0 +1,43 @@ +--- +title: 'As tags de ponto de coleta continuam a ser exibidas na política de remessa após a exclusão.' +id: 2ZcIGeYUud4bQJrAd5MMLb +status: PUBLISHED +createdAt: 2024-04-10T18:52:17.457Z +updatedAt: 2024-04-10T18:52:18.169Z +publishedAt: 2024-04-10T18:52:18.169Z +firstPublishedAt: 2024-04-10T18:52:18.169Z +contentType: knownIssue +productTeam: Logistics +author: 2mXZkbi0oi061KicTExNjo +tag: Logistics +slug: as-tags-de-ponto-de-coleta-continuam-a-ser-exibidas-na-politica-de-remessa-apos-a-exclusao +locale: pt +kiStatus: Backlog +internalReference: 1015158 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +As tags registradas no ponto de coleta estão disponíveis em um menu suspenso nas políticas de remessa para vincular o PUP à política de remessa; no entanto, quando qualquer uma dessas tags é excluída no PUP, elas permanecem disponíveis no menu suspenso da política de remessa. + +## Simulação + + +Registre uma tag em um PPI, verifique se ela estará disponível na política de remessa para vinculá-la ao PPI e, em seguida, no próprio PPI, exclua a tag e verifique novamente na política de remessa; a tag ainda estará lá. + + + +## Workaround + + +Não há nenhuma solução alternativa disponível + + + + + diff --git a/docs/known-issues/pt/pickup-points-list-cant-be-scrolled-after-searching-addresses-in-map-mode.md b/docs/known-issues/pt/pickup-points-list-cant-be-scrolled-after-searching-addresses-in-map-mode.md index 84d2e58c6..93594c717 100644 --- a/docs/known-issues/pt/pickup-points-list-cant-be-scrolled-after-searching-addresses-in-map-mode.md +++ b/docs/known-issues/pt/pickup-points-list-cant-be-scrolled-after-searching-addresses-in-map-mode.md @@ -3,8 +3,8 @@ title: 'A lista de pontos de coleta não pode ser rolada depois de procurar ende id: 3e0JgNoWSQ0GAw8kurGrIR status: PUBLISHED createdAt: 2022-08-11T18:35:48.300Z -updatedAt: 2022-11-25T21:50:52.987Z -publishedAt: 2022-11-25T21:50:52.987Z +updatedAt: 2024-07-01T18:48:32.968Z +publishedAt: 2024-07-01T18:48:32.968Z firstPublishedAt: 2022-08-11T18:35:48.775Z contentType: knownIssue productTeam: Checkout @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Checkout slug: a-lista-de-pontos-de-coleta-nao-pode-ser-rolada-depois-de-procurar-enderecos-no-modo-de-mapa locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 624646 --- diff --git a/docs/known-issues/pt/pickup-points-not-indexed-in-master-data.md b/docs/known-issues/pt/pickup-points-not-indexed-in-master-data.md new file mode 100644 index 000000000..a5ef49f58 --- /dev/null +++ b/docs/known-issues/pt/pickup-points-not-indexed-in-master-data.md @@ -0,0 +1,47 @@ +--- +title: 'Pontos de coleta não indexados nos dados mestre' +id: 6OHjbM6GXBEvgepaod3AyT +status: PUBLISHED +createdAt: 2023-12-14T22:29:26.240Z +updatedAt: 2024-04-30T12:56:14.390Z +publishedAt: 2024-04-30T12:56:14.390Z +firstPublishedAt: 2023-12-14T22:29:26.972Z +contentType: knownIssue +productTeam: Storage +author: 2mXZkbi0oi061KicTExNjo +tag: Storage +slug: pontos-de-coleta-nao-indexados-nos-dados-mestre +locale: pt +kiStatus: Fixed +internalReference: 530824 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Atualmente, o sistema de logística usa o MasterData para armazenar informações de pontos de coleta. Como resultado, podemos ter problemas para indexar essa entidade interna ao usar a rota de pesquisa. Isso pode levar a informações desatualizadas, como: + +- Exclusão feita em Logística que não é refletida na lista; +- Ponto de coleta sendo ativado/inativado em Logística, mas ainda retornando com o status anterior; +- Alterações de coordenadas que não estão sendo refletidas; +- E outros. + +## Simulação + + +Não há uma maneira confiável de reproduzir esse problema. + + + +## Workaround + + +A equipe da VTEX deve verificar os dados e, eventualmente, reindexá-los, para que os dados sejam atualizados. + + + + diff --git a/docs/known-issues/pt/pickup-points-starting-with-the-same-id-pattern-show-product-available.md b/docs/known-issues/pt/pickup-points-starting-with-the-same-id-pattern-show-product-available.md new file mode 100644 index 000000000..7ed2a10c1 --- /dev/null +++ b/docs/known-issues/pt/pickup-points-starting-with-the-same-id-pattern-show-product-available.md @@ -0,0 +1,44 @@ +--- +title: 'Os pontos de coleta que começam com o mesmo padrão de ID mostram o produto disponível' +id: 1iCnOFHyKNTLvY20VS58HP +status: PUBLISHED +createdAt: 2024-01-10T16:01:39.766Z +updatedAt: 2024-01-10T16:01:40.403Z +publishedAt: 2024-01-10T16:01:40.403Z +firstPublishedAt: 2024-01-10T16:01:40.403Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: os-pontos-de-coleta-que-comecam-com-o-mesmo-padrao-de-id-mostram-o-produto-disponivel +locale: pt +kiStatus: Backlog +internalReference: 964036 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Quando os dois pontos de coleta com IDs começam com o mesmo padrão, a interface do usuário do checkout os valida como a mesma loja, mostrando um produto disponível. + +## Simulação + + + +- Registre dois pontos de retirada: um com ID 8 e outro com ID 835; +- Associe-os a diferentes estratégias de remessa, em que apenas uma retirada deve ter um produto disponível; +- Monte um carrinho e selecione a retirada em que o produto não deve estar disponível; +- O produto aparecerá como disponível + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/pt/pickuppoint-and-schedule-delivery-in-the-same-cart-are-not-working-correctly.md b/docs/known-issues/pt/pickuppoint-and-schedule-delivery-in-the-same-cart-are-not-working-correctly.md new file mode 100644 index 000000000..c4723f729 --- /dev/null +++ b/docs/known-issues/pt/pickuppoint-and-schedule-delivery-in-the-same-cart-are-not-working-correctly.md @@ -0,0 +1,47 @@ +--- +title: 'O ponto de coleta e a programação de entrega no mesmo carrinho não estão funcionando corretamente' +id: 6ZCy8a4K6655BANe2yvz6e +status: PUBLISHED +createdAt: 2023-06-16T21:14:13.927Z +updatedAt: 2023-06-16T21:14:14.834Z +publishedAt: 2023-06-16T21:14:14.834Z +firstPublishedAt: 2023-06-16T21:14:14.834Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: o-ponto-de-coleta-e-a-programacao-de-entrega-no-mesmo-carrinho-nao-estao-funcionando-corretamente +locale: pt +kiStatus: Backlog +internalReference: 482256 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +A interface do usuário não funciona corretamente em um carrinho com mais de um item com uma divisão de entrega em que um dos itens está disponível para retirada e os outros apenas para entrega programada. + +A data para escolher os itens de retirada é definida sem problemas. Mas as datas para a entrega programada não se comportam como esperado. + +## Simulação + + + +- Monte um carrinho com pelo menos dois itens em que um dos itens esteja disponível para retirada e os outros somente para entrega programada; +- Na etapa de envio, selecione Retirar na loja e selecione uma janela de entrega; +- Tente selecionar uma janela de entrega para a entrega programada. + + + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/pt/placing-postal-code-in-the-shipping-preview-of-the-cart-is-duplicating-address-options-for-recurring-customers.md b/docs/known-issues/pt/placing-postal-code-in-the-shipping-preview-of-the-cart-is-duplicating-address-options-for-recurring-customers.md new file mode 100644 index 000000000..8e66a4fe2 --- /dev/null +++ b/docs/known-issues/pt/placing-postal-code-in-the-shipping-preview-of-the-cart-is-duplicating-address-options-for-recurring-customers.md @@ -0,0 +1,55 @@ +--- +title: 'A colocação do código postal na visualização de frete do carrinho está duplicando as opções de endereço para clientes recorrentes' +id: 4J8TMlhGmMtnHKXGES4qie +status: PUBLISHED +createdAt: 2023-12-20T21:36:52.612Z +updatedAt: 2023-12-20T21:36:53.238Z +publishedAt: 2023-12-20T21:36:53.238Z +firstPublishedAt: 2023-12-20T21:36:53.238Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: a-colocacao-do-codigo-postal-na-visualizacao-de-frete-do-carrinho-esta-duplicando-as-opcoes-de-endereco-para-clientes-recorrentes +locale: pt +kiStatus: Backlog +internalReference: 956338 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Temos alguns problemas quando se trata de colocar códigos postais no módulo **Shipping Preview** no carrinho, alguns deles estão descritos nestes KIs: + + +- Ref. 1: [KI] Colar o código postal no carrinho de visualização de envio às vezes retorna um resultado de API nulo +- Ref. 2: [KI] O campo de entrada do código postal da visualização de remessa não está oculto + +Nesse caso, o que acontece é que, para os clientes que já têm endereços registrados em seu perfil (compradores recorrentes), ao colocar um código postal na visualização de envio já usado em uma compra anterior, na API está sendo colocada uma opção adicional de endereço de entrega (`shippingData.availableAddresses`), ao avançar nas etapas do Checkout e chegar à seleção do endereço (`/checkout/#/shipping`), verifica-se que, em vez de selecionar o endereço correspondente ao referido código postal, abre uma nova opção de seleção incompleta e, em alguns casos, oculta, obrigando o cliente a selecionar uma na lista ou complementar a "nova" para passar para a próxima etapa. + +## Simulação + + + +1. Use um usuário que já tenha feito algumas compras e cujo perfil tenha algum endereço para entrega. +2. Adicione alguns itens ao carrinho e, em seguida, vá para o checkout. +3. No carrinho, use o Shipping Preview para colocar um código postal de um de seu perfil. + 1. Tente revisar o `orderForm` e procure por `shippingData.availableAddresses` + 2. O endereço em seu perfil será listado com um detalhe importante, o endereço já tem o número da rua (`shippingData.availableAddresses.[].number`) + 3. A nova opção na matriz que gera o problema não tem o `número`, o que a converte em uma opção de endereço incompleto. +4. Tente ir para a etapa de envio do checkout (`/checkout/#/shipping`) e você verá que não é possível passar para a etapa de pagamento se você não completar o endereço selecionado ou selecionar outra opção + +## Workaround + + +Na etapa de envio do checkout, tente selecionar o endereço listado desejado (force a seleção de um dos endereços anteriores do cliente). + + + + + + diff --git a/docs/known-issues/pt/portal-doesnt-delete-cookies-when-client-logout-at-checkout.md b/docs/known-issues/pt/portal-doesnt-delete-cookies-when-client-logout-at-checkout.md index 1d5875223..44656fe5f 100644 --- a/docs/known-issues/pt/portal-doesnt-delete-cookies-when-client-logout-at-checkout.md +++ b/docs/known-issues/pt/portal-doesnt-delete-cookies-when-client-logout-at-checkout.md @@ -1,16 +1,16 @@ --- -title: 'O portal não exclui cookies quando o cliente faz o logout no checkout' +title: 'O portal não exclui cookies quando o cliente faz logout no checkout' id: 5GPBW2TBOUzJkw5u47KC5z status: PUBLISHED createdAt: 2022-03-16T16:13:44.658Z -updatedAt: 2022-11-25T22:10:31.240Z -publishedAt: 2022-11-25T22:10:31.240Z +updatedAt: 2024-04-26T18:05:09.421Z +publishedAt: 2024-04-26T18:05:09.421Z firstPublishedAt: 2022-03-16T16:13:45.038Z contentType: knownIssue productTeam: Portal author: 2mXZkbi0oi061KicTExNjo tag: Portal -slug: o-portal-nao-exclui-cookies-quando-o-cliente-faz-o-logout-no-checkout +slug: o-portal-nao-exclui-cookies-quando-o-cliente-faz-logout-no-checkout locale: pt kiStatus: Backlog internalReference: 417322 @@ -23,29 +23,29 @@ internalReference: 417322 -Na caixa de uma loja, temos a opção de sair da loja. +No checkout de uma loja, temos uma opção para fazer logout. -Infelizmente, o pedido feito ao aplicativo do portal, não está excluindo os cookies do usuário, permanecendo no OrderForm com o e-mail de identificação deste cliente, de modo que o cliente não pode sair usando esta opção +Infelizmente, a solicitação feita ao aplicativo do portal não está excluindo os cookies do usuário, que permanecem no OrderForm com o ID de e-mail desse cliente, de modo que o cliente não pode fazer logout usando essa opção +## Simulação -## Simulação +1. Vá para `.myvtex.com` e faça login em My Account usando e-mail e código; +2. Depois de fazer login, crie um carrinho e vá para o checkout; -1. Ir para `.myvtex.com' e fazer login a partir de Minha Conta utilizando e-mail e código; +3. Conclua a etapa Profile (Perfil) e vá para Shipping (Remessa) e, em seguida, tente fazer logout no link "It's not me, end session" (Não sou eu, encerre a sessão). -2. Uma vez conectado, faça um carrinho e vá para o check-out; +O checkout executa a solicitação normalmente, fazendo a solicitação junto com o `orderFormId` -3. Complete o passo Perfil e vá para Shipping, depois tente sair do link "It's not me, end session". +No entanto, o Portal Application não está excluindo o cookie desse usuário e, portanto, retornando o mesmo usuário, com isso o e-mail é mantido no orderForm e, consequentemente, ele não é desconectado -O Checkout executa o pedido normalmente, fazendo o pedido junto com o "OrderFormId". +## Workaround -Entretanto, o Portal Application não está apagando o cookie deste usuário e assim devolvendo o mesmo usuário, com isso o e-mail é mantido no OrderForm e conseqüentemente, não é desconectado. +Use um JS personalizado para forçar o logout -## Workaround -Sair usando a página inicial. diff --git a/docs/known-issues/pt/portal-keeps-utms-after-logging-out-when-using-callcenter-operator.md b/docs/known-issues/pt/portal-keeps-utms-after-logging-out-when-using-callcenter-operator.md index 652a32377..cd9af05b5 100644 --- a/docs/known-issues/pt/portal-keeps-utms-after-logging-out-when-using-callcenter-operator.md +++ b/docs/known-issues/pt/portal-keeps-utms-after-logging-out-when-using-callcenter-operator.md @@ -3,8 +3,8 @@ title: "O Portal mantém os UTM's após o log out quando se utiliza o Callcenter id: 4dogeU7iMoTXBWwv5DyR8u status: PUBLISHED createdAt: 2022-03-18T19:04:54.519Z -updatedAt: 2022-11-25T22:10:46.942Z -publishedAt: 2022-11-25T22:10:46.942Z +updatedAt: 2024-02-16T20:27:34.500Z +publishedAt: 2024-02-16T20:27:34.500Z firstPublishedAt: 2022-03-18T19:04:55.239Z contentType: knownIssue productTeam: Portal diff --git a/docs/known-issues/pt/portal-reloads-all-search-results-when-accessing-the-url-with-pagination-parameter.md b/docs/known-issues/pt/portal-reloads-all-search-results-when-accessing-the-url-with-pagination-parameter.md index 2002830d5..ea848355b 100644 --- a/docs/known-issues/pt/portal-reloads-all-search-results-when-accessing-the-url-with-pagination-parameter.md +++ b/docs/known-issues/pt/portal-reloads-all-search-results-when-accessing-the-url-with-pagination-parameter.md @@ -3,8 +3,8 @@ title: 'O portal recarrega todos os resultados da busca ao acessar a URL com par id: 18Y8yYKByGTzMxyYhk1pdl status: PUBLISHED createdAt: 2022-01-23T02:35:50.182Z -updatedAt: 2022-11-25T22:11:17.525Z -publishedAt: 2022-11-25T22:11:17.525Z +updatedAt: 2024-02-16T20:29:31.154Z +publishedAt: 2024-02-16T20:29:31.154Z firstPublishedAt: 2022-03-16T16:22:55.043Z contentType: knownIssue productTeam: Portal @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Portal slug: o-portal-recarrega-todos-os-resultados-da-busca-ao-acessar-a-url-com-parametro-de-paginacao locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 342378 --- diff --git a/docs/known-issues/pt/possible-errors-in-change-orders-notification-in-the-ui-api-and-gateway.md b/docs/known-issues/pt/possible-errors-in-change-orders-notification-in-the-ui-api-and-gateway.md new file mode 100644 index 000000000..f742e3120 --- /dev/null +++ b/docs/known-issues/pt/possible-errors-in-change-orders-notification-in-the-ui-api-and-gateway.md @@ -0,0 +1,43 @@ +--- +title: 'Possíveis erros na notificação de ordens de alteração na interface do usuário, na API e no gateway.' +id: 1UeG6MyFYIUVCnH8kPwNIJ +status: PUBLISHED +createdAt: 2023-12-19T19:37:47.313Z +updatedAt: 2023-12-19T19:37:47.950Z +publishedAt: 2023-12-19T19:37:47.950Z +firstPublishedAt: 2023-12-19T19:37:47.950Z +contentType: knownIssue +productTeam: Order Management +author: 2mXZkbi0oi061KicTExNjo +tag: Order Management +slug: possiveis-erros-na-notificacao-de-ordens-de-alteracao-na-interface-do-usuario-na-api-e-no-gateway +locale: pt +kiStatus: Backlog +internalReference: 955489 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Alguns problemas foram identificados na arquitetura Change Orders V1, onde alguns casos não eram notificados na interação do pedido na UI, não eram notificados na API Get Orders, porém, havia um desconto ou aumento no valor. Também vimos cenários em que a notificação ocorre na UI e na API, mas o desconto ou aumento não é feito no gateway. + +## Simulação + + +Não é possível realizar uma simulação, pois os cenários são esporádicos e geralmente ocorrem devido a um erro de tempo limite, para o qual já aumentamos o cronômetro. + + + +## Workaround + + +Inicialmente não temos uma solução alternativa, no entanto, vale mencionar que alguns cenários poderemos ajustar manualmente, como, por exemplo, se o registro de pedidos de alteração ocorrer no gateway e não ocorrer no Marketplace ou na interação do pedido de atendimento e também na API. + + + + + diff --git a/docs/known-issues/pt/presales-of-the-legacy-cms-collection-is-not-working.md b/docs/known-issues/pt/presales-of-the-legacy-cms-collection-is-not-working.md new file mode 100644 index 000000000..0c63193a6 --- /dev/null +++ b/docs/known-issues/pt/presales-of-the-legacy-cms-collection-is-not-working.md @@ -0,0 +1,49 @@ +--- +title: 'A pré-venda da coleção de CMS herdada não está funcionando' +id: 1bRqhWCmtckyCbYf1SQa5N +status: PUBLISHED +createdAt: 2023-08-22T18:51:34.059Z +updatedAt: 2023-08-22T18:51:34.595Z +publishedAt: 2023-08-22T18:51:34.595Z +firstPublishedAt: 2023-08-22T18:51:34.595Z +contentType: knownIssue +productTeam: Portal +author: 2mXZkbi0oi061KicTExNjo +tag: Portal +slug: a-prevenda-da-colecao-de-cms-herdada-nao-esta-funcionando +locale: pt +kiStatus: Backlog +internalReference: 885693 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Esperava-se que, ao marcar a caixa de seleção de pré-venda, a coleção fosse preenchida com produtos cuja data de lançamento tivesse sido preenchida para uma data futura. +No entanto, isso não está acontecendo, pois a coleção não é preenchida, mas permanece sempre vazia. + +## Simulação + + + +- Definir uma data de lançamento em alguns produtos para uma data futura +- Criar uma coleção +- Acesse o administrador da coleção no CMS legado +- Configure a coleção para produtos de pré-venda +- Verifique se a coleção nunca é preenchida + + + +## Workaround + + +Gerenciar manualmente os produtos na coleção + + + + + diff --git a/docs/known-issues/pt/price-filter-applied-on-top-of-spot-price-instead-of-regular-price.md b/docs/known-issues/pt/price-filter-applied-on-top-of-spot-price-instead-of-regular-price.md new file mode 100644 index 000000000..ee599b182 --- /dev/null +++ b/docs/known-issues/pt/price-filter-applied-on-top-of-spot-price-instead-of-regular-price.md @@ -0,0 +1,49 @@ +--- +title: 'Filtro de preço aplicado sobre o "preço à vista" em vez do preço normal' +id: 2EEgRV1NxYuns4eF7F0ZqD +status: PUBLISHED +createdAt: 2024-02-15T19:39:53.576Z +updatedAt: 2024-02-15T19:39:54.436Z +publishedAt: 2024-02-15T19:39:54.436Z +firstPublishedAt: 2024-02-15T19:39:54.436Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: filtro-de-preco-aplicado-sobre-o-preco-a-vista-em-vez-do-preco-normal +locale: pt +kiStatus: Backlog +internalReference: 982664 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Os filtros de preço são aplicados sobre o valor "spotPrice", que é o preço para condições especiais de pagamento, em vez do preço normal do item. + +Isso pode afetar as expectativas e, ao mesmo tempo, divergir da maioria dos lugares, que se concentram no preço normal, como normalmente fazem as prateleiras e o carrinho, ou propriedades como "priceRange" da API. + +## Simulação + + +Considere um produto com preço de US$ 430 com 10% de desconto em um método de pagamento específico, gerando um "preço à vista" de US$ 387. + +A filtragem por itens com preço entre US$ 300 e US$ 400 retornará esse produto, que normalmente será exibido na prateleira como US$ 430 (seu preço normal), gerando a percepção de divergência. + +Da mesma forma, a propriedade "priceRange" da API responderá com os seguintes valores (considerando esse produto como o único resultado para essa consulta de pesquisa), alimentando a sensação de divergência: + + "priceRange": { "sellingPrice": { "highPrice": 430, "lowPrice": 430 }, "listPrice": { "highPrice": 430, "lowPrice": 430 }} + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/pt/price-range-at-the-facets-api-doesnt-correspond-to-the-search-results.md b/docs/known-issues/pt/price-range-at-the-facets-api-doesnt-correspond-to-the-search-results.md new file mode 100644 index 000000000..c6007a477 --- /dev/null +++ b/docs/known-issues/pt/price-range-at-the-facets-api-doesnt-correspond-to-the-search-results.md @@ -0,0 +1,41 @@ +--- +title: 'A faixa de preço na API de facetas não corresponde aos resultados da pesquisa' +id: 2X9Z21u9kJh55uWu6o6sP3 +status: PUBLISHED +createdAt: 2024-03-08T22:36:43.149Z +updatedAt: 2024-03-08T22:36:44.086Z +publishedAt: 2024-03-08T22:36:44.086Z +firstPublishedAt: 2024-03-08T22:36:44.086Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: a-faixa-de-preco-na-api-de-facetas-nao-corresponde-aos-resultados-da-pesquisa +locale: pt +kiStatus: Backlog +internalReference: 997121 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +As faixas de preço da API de facetas ("Obter lista das facetas possíveis para uma determinada consulta") podem variar entre o retorno de baldes de valores "de" e "para" com preços arredondados e os preços mínimo e máximo entre os resultados da pesquisa. + +Embora os preços arredondados gerem uma experiência de usuário melhor para apresentar uma lista de faixas de preço ao comprador, não é desejável usá-los como um "controle deslizante" de preço. + +Além disso, como os preços mínimo e máximo são aplicados em um segundo momento, as faixas de preço como "baldes" em uma pesquisa que já aplica um filtro de preço ficam fora dos limites em relação aos preços especificados. + +## Simulação + + +Usando a API, faça uma solicitação com e sem um filtro de preço como "/price/100:500" e observe as faixas de preço retornadas (de/para) no objeto "values" para a faceta com o tipo "PRICERANGE" + +## Workaround + + +N/A + diff --git a/docs/known-issues/pt/price-range-disregards-sales-policy.md b/docs/known-issues/pt/price-range-disregards-sales-policy.md index 58bed48fa..93745c00d 100644 --- a/docs/known-issues/pt/price-range-disregards-sales-policy.md +++ b/docs/known-issues/pt/price-range-disregards-sales-policy.md @@ -1,36 +1,35 @@ --- -title: 'Price range disregards sales policy' -id: 4isnfk4T2UB3CId8bXcvFT -status: DRAFT -createdAt: 2022-03-16T16:35:57.963Z -updatedAt: 2022-06-08T14:01:22.874Z -publishedAt: -firstPublishedAt: +title: 'Faixa de preço não respeita política comercial' +id: 3OsmwHOZyM0AQWA8CuK0aC +status: PUBLISHED +createdAt: 2017-10-17T17:50:40.970Z +updatedAt: 2022-12-22T20:46:23.778Z +publishedAt: 2022-12-22T20:46:23.778Z +firstPublishedAt: 2017-10-17T18:03:23.731Z contentType: knownIssue -productTeam: Portal +productTeam: Marketing & Merchandising author: 2mXZkbi0oi061KicTExNjo -tag: Portal -slug: price-range-disregards-sales-policy +tag: Portal (CMS) +slug: faixa-de-preco-nao-respeita-politica-comercial locale: pt kiStatus: Backlog -internalReference: 322764 +internalReference: --- ## Sumário -
-

Este conteúdo só está disponível em Inglês.

-
+O filtro por faixa de preço, que é configurado nas opções de categoria, considera o preço cadastrado em todas as políticas comerciais da loja, ou seja, sempre vai imprimir o considerando o valor mais baixo cadastrado entre todas as políticas comerciais, possibilitando a exibição de um produto que não está na faixa de preço da política comercial específica. ## Simulação -
-

Este conteúdo só está disponível em Inglês.

-
+ +1. Cadastre preços diferentes em políticas comerciais diferentes para o mesmo SKU; +2. Cadastre faixas de preço na categoria onde os preços cadastrados fiquem em faixas diferentes; +3. Na política comercial com o preço do SKU mais caro, faça o filtro por faixa de preço; +4. Veja que o valor do SKU considerado é o da outra política comercial, pois ele considera o valor mais barato entre todas as políticas. + ## Workaround -
-

Este conteúdo só está disponível em Inglês.

-
+Não existe solução de contorno para o cenário. diff --git a/docs/known-issues/pt/price-range-slider-defaults-to-minimum-value-after-selecting-a-filter.md b/docs/known-issues/pt/price-range-slider-defaults-to-minimum-value-after-selecting-a-filter.md new file mode 100644 index 000000000..7581f7460 --- /dev/null +++ b/docs/known-issues/pt/price-range-slider-defaults-to-minimum-value-after-selecting-a-filter.md @@ -0,0 +1,50 @@ +--- +title: 'O controle deslizante de faixa de preço tem como padrão o valor mínimo após a seleção de um filtro' +id: 15ABXMTT9cqieizxYWqC2V +status: PUBLISHED +createdAt: 2023-11-08T13:34:50.960Z +updatedAt: 2023-11-08T13:34:51.373Z +publishedAt: 2023-11-08T13:34:51.373Z +firstPublishedAt: 2023-11-08T13:34:51.373Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: o-controle-deslizante-de-faixa-de-preco-tem-como-padrao-o-valor-minimo-apos-a-selecao-de-um-filtro +locale: pt +kiStatus: Backlog +internalReference: 843442 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Esta é uma faixa de preço, é um controle deslizante e tem dois seletores (marcadores), um para o mínimo e outro para o máximo, para que ele saiba onde se posicionar no controle deslizante. +Ao aplicar um filtro de marca a ele, o seletor não moverá seu valor mínimo para os valores mínimos da marca, ele manterá o valor mínimo padrão e o marcador aparecerá fora do intervalo. + +## Simulação + + +1 - Acesse uma página de categoria e observe o filtro de faixa de preço e seus valores mínimo e máximo. +2- Selecione um filtro marcando-o à esquerda (category2/3/4) +3- Com o filtro aplicado, observe que o controle deslizante de faixa de preço manterá o valor mínimo como antes e estará fora da faixa do controle deslizante. + + ![](https://vtexhelp.zendesk.com/attachments/token/RuhwOHLwbPslKpeZ4VUq4Y995/?name=image.png) + +Filtrar com o comportamento descrito para o valor mínimo. + + + +## Workaround + + +Não há nenhuma solução alternativa disponível. + + + + + diff --git a/docs/known-issues/pt/price-swapped-if-the-same-item-is-in-the-cart-twice-and-one-is-from-assembly-options.md b/docs/known-issues/pt/price-swapped-if-the-same-item-is-in-the-cart-twice-and-one-is-from-assembly-options.md new file mode 100644 index 000000000..bdd0bfec5 --- /dev/null +++ b/docs/known-issues/pt/price-swapped-if-the-same-item-is-in-the-cart-twice-and-one-is-from-assembly-options.md @@ -0,0 +1,47 @@ +--- +title: 'Preço trocado se o mesmo item estiver no carrinho duas vezes e um deles for de Opções de montagem' +id: 6ASEyEYPt9wjj4eSzMqdc0 +status: PUBLISHED +createdAt: 2024-07-24T14:51:12.922Z +updatedAt: 2024-07-24T14:51:13.713Z +publishedAt: 2024-07-24T14:51:13.713Z +firstPublishedAt: 2024-07-24T14:51:13.713Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: preco-trocado-se-o-mesmo-item-estiver-no-carrinho-duas-vezes-e-um-deles-for-de-opcoes-de-montagem +locale: pt +kiStatus: Backlog +internalReference: 1070336 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Se um item for adicionado ao carrinho como uma opção (também conhecida como filho) das Opções de montagem, e o mesmo item for adicionado ao carrinho como um item normal, os preços serão misturados e cada um será aplicado ao item incorreto. + +Por exemplo: + +- Item como uma opção com um preço de 0; +- Item como regular com um preço de 100. +No pedido, o item como opção terá o preço de 100 e o regular terá o preço de 0. + +## Simulação + + + +- Adicione um item com uma opção de montagem ao carrinho e certifique-se de que uma das opções tenha uma lista de preços diferente na configuração; +- Adicione o mesmo item que a opção + +## Workaround + + +N/A + + + diff --git a/docs/known-issues/pt/price-updates-with-cache-on-end-applications.md b/docs/known-issues/pt/price-updates-with-cache-on-end-applications.md new file mode 100644 index 000000000..cef035eb7 --- /dev/null +++ b/docs/known-issues/pt/price-updates-with-cache-on-end-applications.md @@ -0,0 +1,47 @@ +--- +title: 'Atualizações de preços com cache em aplicativos finais' +id: 1ZDl8C3DDoACmxRqRlYDJo +status: PUBLISHED +createdAt: 2023-09-08T16:08:24.445Z +updatedAt: 2023-09-08T16:08:25.900Z +publishedAt: 2023-09-08T16:08:25.900Z +firstPublishedAt: 2023-09-08T16:08:25.900Z +contentType: knownIssue +productTeam: Pricing & Promotions +author: 2mXZkbi0oi061KicTExNjo +tag: Pricing & Promotions +slug: atualizacoes-de-precos-com-cache-em-aplicativos-finais +locale: pt +kiStatus: Backlog +internalReference: 896520 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +As modificações de preço feitas na conta são atualizadas quase em tempo real nas APIs de preço. No entanto, as simulações de checkout levam cerca de 5 minutos para ter o preço mais atualizado no produto devido ao cache. Isso é esperado. + +No entanto, em aplicativos finais, como afiliados externos ou integrações de mercado, como o Google Shopping, os preços podem, **às vezes**, ser entregues errados. + +Isso acontece porque o módulo de preços notifica todos os sistemas internos de que o preço foi atualizado assim que a ação ocorre, não dando tempo suficiente para que os aplicativos finais que consultam as simulações de checkout obtenham o preço sem o cache. + +## Simulação + + + +1. Atualizar o preço em uma sku; +2. Verifique nos registros da ponte se o preço enviado para as integrações do marketplace foi o que deve ser atualizado ou o valor antigo + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/pt/prices-restricted-to-int32-max-value-on-change-price-api.md b/docs/known-issues/pt/prices-restricted-to-int32-max-value-on-change-price-api.md new file mode 100644 index 000000000..ea87aa091 --- /dev/null +++ b/docs/known-issues/pt/prices-restricted-to-int32-max-value-on-change-price-api.md @@ -0,0 +1,40 @@ +--- +title: 'Preços restritos ao valor máximo "Int32" na API Change Price' +id: 5mzOjCUYs7vXUkttbsK0za +status: PUBLISHED +createdAt: 2022-04-25T17:28:05.159Z +updatedAt: 2024-02-16T20:26:04.281Z +publishedAt: 2024-02-16T20:26:04.281Z +firstPublishedAt: 2022-04-25T17:28:05.773Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: precos-restritos-ao-valor-maximo-int32-na-api-change-price +locale: pt +kiStatus: No Fix +internalReference: 566142 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +O Checkout REST API Change price não suporta preços maiores que um valor "Int32". Portanto, a aplicação de um "preço manual" será restrita ao número "2.147.483.647" (número em decimais). + +## Simulação + + +Ao usar a API "Change price" (https://developers.vtex.com/vtex-rest-api/reference/pricechange), o envio de uma carga útil como "{"price":2500000000}" (que representa US$ 25.000.000,00) retornará um erro 500 com a mensagem "Value was too large or too small for an Int32." + +## Workaround + + +Use a API Handle cart items para atualizar o preço. + + + + diff --git a/docs/known-issues/pt/prioritization-by-products-keyword-not-considering-stopwords.md b/docs/known-issues/pt/prioritization-by-products-keyword-not-considering-stopwords.md new file mode 100644 index 000000000..2eab29a6a --- /dev/null +++ b/docs/known-issues/pt/prioritization-by-products-keyword-not-considering-stopwords.md @@ -0,0 +1,42 @@ +--- +title: 'Priorização por "palavra-chave" do produto, sem considerar stopwords' +id: 55S7nFg61dAyCeGQCIw6aK +status: PUBLISHED +createdAt: 2024-05-30T22:05:25.328Z +updatedAt: 2024-05-30T22:05:26.335Z +publishedAt: 2024-05-30T22:05:26.335Z +firstPublishedAt: 2024-05-30T22:05:26.335Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: priorizacao-por-palavrachave-do-produto-sem-considerar-stopwords +locale: pt +kiStatus: Backlog +internalReference: 1041743 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Os produtos podem ser priorizados nos resultados da pesquisa por sua "palavra-chave", uma palavra do nome do produto definida como relevante por um algoritmo. Stopwords são termos de pesquisa filtrados dos termos originais porque não são significativos para a pesquisa. + +Em um cenário em que a palavra-chave de um produto é uma palavra de parada, esse produto pode perder a prioridade nos resultados da pesquisa. + +## Simulação + + + +- Um produto com o nome "La vida en el oceano" terá "la" como palavra-chave. +- Considerando uma loja em espanhol, uma busca por esse nome de produto será efetivamente feita como "vida el oceano" depois de remover as palavras de parada. +- Os produtos com "vida" como palavra-chave serão priorizados em relação ao produto pesquisado + +## Workaround + + +N/A + diff --git a/docs/known-issues/pt/problem-while-validating-value-field-when-buying-with-two-cards.md b/docs/known-issues/pt/problem-while-validating-value-field-when-buying-with-two-cards.md index 0c10e265b..ae286ff98 100644 --- a/docs/known-issues/pt/problem-while-validating-value-field-when-buying-with-two-cards.md +++ b/docs/known-issues/pt/problem-while-validating-value-field-when-buying-with-two-cards.md @@ -3,8 +3,8 @@ title: 'Problema ao validar o campo de valor ao comprar com dois cartões' id: 6dr0p9WQPSHLkFaSbjI9J7 status: PUBLISHED createdAt: 2022-03-28T01:05:19.734Z -updatedAt: 2022-11-25T22:06:10.550Z -publishedAt: 2022-11-25T22:06:10.550Z +updatedAt: 2024-07-01T18:48:07.379Z +publishedAt: 2024-07-01T18:48:07.379Z firstPublishedAt: 2022-03-28T01:05:20.361Z contentType: knownIssue productTeam: Payments @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Payments slug: problema-ao-validar-o-campo-de-valor-ao-comprar-com-dois-cartoes locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 460683 --- diff --git a/docs/known-issues/pt/problem-with-phone-validation-on-mobile-devices.md b/docs/known-issues/pt/problem-with-phone-validation-on-mobile-devices.md new file mode 100644 index 000000000..3d9f2b34d --- /dev/null +++ b/docs/known-issues/pt/problem-with-phone-validation-on-mobile-devices.md @@ -0,0 +1,35 @@ +--- +title: 'Problema com a validação do telefone em dispositivos móveis' +id: 2KpjpNZEbAZ7PFFPvMvwNA +status: PUBLISHED +createdAt: 2024-01-12T14:24:34.604Z +updatedAt: 2024-01-12T14:24:56.084Z +publishedAt: 2024-01-12T14:24:56.084Z +firstPublishedAt: 2024-01-12T14:24:35.388Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: problema-com-a-validacao-do-telefone-em-dispositivos-moveis +locale: pt +kiStatus: Backlog +internalReference: 964802 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +A validação do campo do telefone em dispositivos móveis não está se comportando como pretendido. Quando o número esperado de caracteres é atingido, a validação marca corretamente o campo com uma verificação. Entretanto, quando caracteres adicionais são adicionados e, em seguida, removidos um a um, a validação não reconhece que a contagem de caracteres ainda é maior do que a esperada, marcando incorretamente a entrada como válida. A validação também marca como válidas entradas com menos caracteres do que o esperado. + +## Simulação + + + +## Workaround + + + diff --git a/docs/known-issues/pt/product-availability-display-delayed-when-using-multiple-sales-channels.md b/docs/known-issues/pt/product-availability-display-delayed-when-using-multiple-sales-channels.md new file mode 100644 index 000000000..5f1d0ecea --- /dev/null +++ b/docs/known-issues/pt/product-availability-display-delayed-when-using-multiple-sales-channels.md @@ -0,0 +1,68 @@ +--- +title: 'Exibição da disponibilidade do produto atrasada ao usar vários canais de vendas' +id: 7JluVogO4pom0l57UobYIP +status: PUBLISHED +createdAt: 2023-12-07T16:18:59.300Z +updatedAt: 2023-12-07T16:19:00.098Z +publishedAt: 2023-12-07T16:19:00.098Z +firstPublishedAt: 2023-12-07T16:19:00.098Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: exibicao-da-disponibilidade-do-produto-atrasada-ao-usar-varios-canais-de-vendas +locale: pt +kiStatus: Backlog +internalReference: 949411 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +A exibição, para lojas de portais antigos, de produtos em PLPs é baseada no canal de vendas da loja e em seus dados básicos de disponibilidade. + +Se um produto tiver estoque, preço e seus dados básicos para ser vendido adequadamente em uma loja e pertencer ao canal de vendas mencionado, esse produto estará e deverá ser listado na loja. + +No entanto, quando esse produto tiver a tag da opção "mostrar se não estiver disponível" definida como falsa, ele deverá ser removido das páginas da loja quando não puder ser vendido. + +Na maioria das vezes, esse processo ocorre de forma eficiente, mas nos casos em que o produto não está disponível para um determinado canal de vendas, mas está para outros, ele ainda pode ser exibido nos canais não intencionais. + + +**Exemplo**: + +1 - O produto 1 está disponível nos canais de vendas 1, 2 e 3. + +2 - Ele ficou fora de estoque no canal de vendas 2. Ele não deve mais ser exibido nesse canal. + +3 - Como ainda está disponível nos canais 1 e 3, ele pode ficar "preso" e continuar sendo exibido por um longo período no canal 2, apesar de sua indisponibilidade. + +*Esse problema só ocorre quando um produto com o referido sinalizador = falso passa de disponível para indisponível em um único canal de vendas e continua sendo exibido nos demais. Essa inconsistência não ocorre no sentido inverso (passando de indisponível para disponível). + + +## Simulação + + +Para uma loja com vários canais de vendas e que usa domínios diferentes para cada um, obtenha um produto que esteja disponível em ambos e seja exibido em um resultado de pesquisa específico. + +Esse produto de teste deve ter a opção "mostrar mesmo se não estiver disponível" definida como falsa. + +Em seguida, defina-o como fora de estoque em um dos canais de vendas. + +Ele ainda será exibido, mesmo depois de muito tempo, nos resultados de pesquisa de ambos os domínios, apesar da indisponibilidade em um dos canais + +## Workaround + + +**Opção A**) Execute uma exclusão de indexador e uma reindexação do banco de dados se sua loja tiver menos de 10.000 produtos e tiver vários itens nesse cenário. + +**Opção B**) Para um pequeno conjunto de produtos, remova sua disponibilidade da loja por completo (torne-o indisponível em todos os canais de vendas) e, em seguida, reverta imediatamente essas alterações. + + + + + + diff --git a/docs/known-issues/pt/product-availability-is-incorrectly-showed-in-the-pickups-in-cart-display-modal.md b/docs/known-issues/pt/product-availability-is-incorrectly-showed-in-the-pickups-in-cart-display-modal.md index 8fcad85c5..d98e480b3 100644 --- a/docs/known-issues/pt/product-availability-is-incorrectly-showed-in-the-pickups-in-cart-display-modal.md +++ b/docs/known-issues/pt/product-availability-is-incorrectly-showed-in-the-pickups-in-cart-display-modal.md @@ -3,8 +3,8 @@ title: 'A disponibilidade do produto é mostrada incorretamente nos pickups no m id: 6aoRWAMSGDwcuUPvGd8bI9 status: PUBLISHED createdAt: 2022-03-30T17:24:21.013Z -updatedAt: 2022-11-25T21:53:23.560Z -publishedAt: 2022-11-25T21:53:23.560Z +updatedAt: 2024-02-16T20:28:45.041Z +publishedAt: 2024-02-16T20:28:45.041Z firstPublishedAt: 2022-03-30T17:24:21.669Z contentType: knownIssue productTeam: Checkout @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Checkout slug: a-disponibilidade-do-produto-e-mostrada-incorretamente-nos-pickups-no-modal-de-exibicao-do-carrinho locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 552875 --- diff --git a/docs/known-issues/pt/product-comissioning-inconsistent-cache.md b/docs/known-issues/pt/product-comissioning-inconsistent-cache.md new file mode 100644 index 000000000..4d767df28 --- /dev/null +++ b/docs/known-issues/pt/product-comissioning-inconsistent-cache.md @@ -0,0 +1,65 @@ +--- +title: 'Comissionamento de produtos Cache inconsistente' +id: 7queBSJcAG9yIlKbvWOVgY +status: PUBLISHED +createdAt: 2023-08-01T17:48:39.144Z +updatedAt: 2023-08-01T17:56:01.673Z +publishedAt: 2023-08-01T17:56:01.673Z +firstPublishedAt: 2023-08-01T17:54:19.969Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: comissionamento-de-produtos-cache-inconsistente +locale: pt +kiStatus: Backlog +internalReference: 872364 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ +Existem, a partir de 2023, dois conjuntos de APIs distintos para atualizar as informações de um vendedor em um marketplace, são eles: +https://developers.vtex.com/docs/api-reference/catalog-api#put-/api/catalog_system/pvt/seller +https://developers.vtex.com/docs/api-reference/marketplace-apis#put-/seller-register/pvt/sellers/-sellerId-/commissions/categories + +Eles devem ser consistentes entre si (e, em sua maioria, são), mas, ao atualizar os dados de comissionamento de todas as categorias no último, leva muito tempo para atualizar as informações na resposta da API catalog_system. + +Isso acontece quando a comissão é definida para a categoria raiz (por exemplo, o payload abaixo) + +``` +[ + { + ""categoryId"": ""default"", + ""categoryName"": nulo, + ""categoryFullPath"": [], + ""productCommissionPercentage"": 50.0, + ""freightCommissionPercentage"": 0.0 + } +] +``` + +A principal consequência desse atraso é que o checkout e os marktplaces usam principalmente a resposta do catalog_system, o que pode levar a comissões incorretas nos pedidos. + + +## Simulação + + +1. Em um marketplace, tente usar uma solicitação GET usando a API do catálogo para um determinado vendedor https://developers.vtex.com/docs/api-reference/catalog-api#get-/api/catalog_system/pvt/seller/-sellerId- +2. Atualize seus dados de comissionamento de produtos por meio de um PUT para o mesmo caminho https://developers.vtex.com/docs/api-reference/catalog-api#put-/api/catalog_system/pvt/seller +3. Execute outro GET e você verá que as informações foram atualizadas corretamente. +4. Agora, tente fazer o mesmo usando a API de registro do vendedor https://developers.vtex.com/docs/api-reference/marketplace-apis#get-/seller-register/pvt/sellers/-sellerId-/commissions +5. Envie um payload para a categoria raiz (ou seja, para toda a loja, além de outras categorias com comissões específicas) configurando qualquer productComissionPercentage https://developers.vtex.com/docs/api-reference/marketplace-apis#put-/seller-register/pvt/sellers/-sellerId-/commissions/categories +6. Se você buscar dados por meio de GET para essa mesma coleção, verá as informações atualizadas: https://developers.vtex.com/docs/api-reference/marketplace-apis#get-/seller-register/pvt/sellers/-sellerId-/commissions +7. No entanto, ao tentar obter esses mesmos dados por meio da API catalog_system, levará dias para atualizá-los se você não fizer nenhuma outra atualização. + + +## Workaround + +- Configurar outros dados na API de registro do vendedor, o que força uma falha de cache. +- Atualizar diretamente por meio da API catalog_system +- Usando a interface do usuário para realizar atualizações" + diff --git a/docs/known-issues/pt/product-image-on-admin-changes-with-more-than-70-skus.md b/docs/known-issues/pt/product-image-on-admin-changes-with-more-than-70-skus.md new file mode 100644 index 000000000..7d1490d81 --- /dev/null +++ b/docs/known-issues/pt/product-image-on-admin-changes-with-more-than-70-skus.md @@ -0,0 +1,47 @@ +--- +title: 'A imagem do produto no admin muda com mais de 70 skus.' +id: 6EtUyiWzpm5moEN6hkY4B0 +status: PUBLISHED +createdAt: 2024-03-21T15:18:20.218Z +updatedAt: 2024-03-21T15:18:21.405Z +publishedAt: 2024-03-21T15:18:21.405Z +firstPublishedAt: 2024-03-21T15:18:21.405Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: a-imagem-do-produto-no-admin-muda-com-mais-de-70-skus +locale: pt +kiStatus: Backlog +internalReference: 1003966 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Quando um produto tem mais de 70 variações de skus, sua imagem no admin (e somente no admin) é alterada para uma imagem de informações: + ![](https://vtexhelp.zendesk.com/attachments/token/3oAwbW4sgou7su2F6Ls5CGqoR/?name=image.png) + +com o texto: "ATENÇÃO: não foi possível excluir este produto porque ele tem mais SKUs do que o permitido pelo sistema." + +## Simulação + + + +- Adicionar mais de 70 skus em um produto +- Verifique se a imagem no admin muda para a apresentada anteriormente +- Verifique se o produto permanece o mesmo no PDP + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/pt/product-insertupdate-api-allows-n-in-the-textlink-field.md b/docs/known-issues/pt/product-insertupdate-api-allows-n-in-the-textlink-field.md index b70699804..0c4d0fac6 100644 --- a/docs/known-issues/pt/product-insertupdate-api-allows-n-in-the-textlink-field.md +++ b/docs/known-issues/pt/product-insertupdate-api-allows-n-in-the-textlink-field.md @@ -3,8 +3,8 @@ title: 'A API de Inserção/Atualização de Produto permite "\n" no campo de te id: 5TfUw5tTxBEu9HkL3ypBKw status: PUBLISHED createdAt: 2022-06-28T16:55:53.325Z -updatedAt: 2022-11-25T21:44:48.430Z -publishedAt: 2022-11-25T21:44:48.430Z +updatedAt: 2024-02-16T20:28:55.474Z +publishedAt: 2024-02-16T20:28:55.474Z firstPublishedAt: 2022-06-28T16:55:54.138Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: a-api-de-insercaoatualizacao-de-produto-permite-n-no-campo-de-textolink locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 486459 --- diff --git a/docs/known-issues/pt/product-name-contains-search-with-more-than-one-term-doesnt-work-on-catalogs-redesigned-ui.md b/docs/known-issues/pt/product-name-contains-search-with-more-than-one-term-doesnt-work-on-catalogs-redesigned-ui.md new file mode 100644 index 000000000..80f2f07d7 --- /dev/null +++ b/docs/known-issues/pt/product-name-contains-search-with-more-than-one-term-doesnt-work-on-catalogs-redesigned-ui.md @@ -0,0 +1,44 @@ +--- +title: 'A pesquisa "Product name contains" (O nome do produto contém) com mais de um termo não funciona na IU reformulada do catálogo' +id: 2kI6ab0kdpLG6m63ETGGqf +status: PUBLISHED +createdAt: 2024-06-05T13:38:38.836Z +updatedAt: 2024-06-05T13:38:39.630Z +publishedAt: 2024-06-05T13:38:39.630Z +firstPublishedAt: 2024-06-05T13:38:39.630Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: a-pesquisa-product-name-contains-o-nome-do-produto-contem-com-mais-de-um-termo-nao-funciona-na-iu-reformulada-do-catalogo +locale: pt +kiStatus: Backlog +internalReference: 1044571 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Na lista de produtos reformulada do catálogo, um dos campos de pesquisa é "Product name contains" (O nome do produto contém). Atualmente, ao pesquisar um nome de produto com mais de um termo, podem ocorrer duas situações: + +- ele retorna qualquer produto que tenha qualquer um dos termos +- não retorna o produto com o nome exato pesquisado + +## Simulação + + +Pesquise um nome de produto com dois ou mais termos em um catálogo reformulado e observe que podem ser retornados produtos que contenham apenas um dos termo + +## Workaround + + +Use a pesquisa "SKU name" ou as outras opções de pesquisa disponíveis + + + + + diff --git a/docs/known-issues/pt/product-name-field-on-xml-returns-product-name-sku-name-when-the-product-has-only-1-sku.md b/docs/known-issues/pt/product-name-field-on-xml-returns-product-name-sku-name-when-the-product-has-only-1-sku.md index ff8474246..ad161ca6c 100644 --- a/docs/known-issues/pt/product-name-field-on-xml-returns-product-name-sku-name-when-the-product-has-only-1-sku.md +++ b/docs/known-issues/pt/product-name-field-on-xml-returns-product-name-sku-name-when-the-product-has-only-1-sku.md @@ -3,8 +3,8 @@ title: 'Campo Nome do produto em XML retorna Nome do produto + Nome do Sku quand id: 7sNNzBe5pLn7oigDgoCKjv status: PUBLISHED createdAt: 2022-09-19T19:06:55.572Z -updatedAt: 2022-11-25T21:43:35.947Z -publishedAt: 2022-11-25T21:43:35.947Z +updatedAt: 2024-02-16T20:23:45.927Z +publishedAt: 2024-02-16T20:23:45.927Z firstPublishedAt: 2022-09-19T19:06:56.137Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: campo-nome-do-produto-em-xml-retorna-nome-do-produto-nome-do-sku-quando-o-produto-tem-apenas-1-sku locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 661089 --- diff --git a/docs/known-issues/pt/product-page-sessions-not-working.md b/docs/known-issues/pt/product-page-sessions-not-working.md new file mode 100644 index 000000000..936825a1d --- /dev/null +++ b/docs/known-issues/pt/product-page-sessions-not-working.md @@ -0,0 +1,43 @@ +--- +title: 'As sessões da página do produto não estão funcionando' +id: 6Hgk9lBPmrZ9byc6eeRiki +status: PUBLISHED +createdAt: 2024-01-04T21:34:51.613Z +updatedAt: 2024-01-04T21:36:00.900Z +publishedAt: 2024-01-04T21:36:00.900Z +firstPublishedAt: 2024-01-04T21:34:52.264Z +contentType: knownIssue +productTeam: FastStore +author: 2mXZkbi0oi061KicTExNjo +tag: FastStore +slug: as-sessoes-da-pagina-do-produto-nao-estao-funcionando +locale: pt +kiStatus: Backlog +internalReference: 961591 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +A visão geral do administrador tem algumas informações de análise. A informação sobre as sessões da página do produto deveria retornar os valores desse evento, mas às vezes está retornando zero + +## Simulação + + +Acesse o administrador da loja e tente procurar as sessões da página do produto. Verifique se ele está retornando zero + + + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/pt/product-price-not-considering-default-seller-in-pdp.md b/docs/known-issues/pt/product-price-not-considering-default-seller-in-pdp.md index c4d75e894..9cbc0c047 100644 --- a/docs/known-issues/pt/product-price-not-considering-default-seller-in-pdp.md +++ b/docs/known-issues/pt/product-price-not-considering-default-seller-in-pdp.md @@ -3,8 +3,8 @@ title: 'Preço do produto não considerando o vendedor padrão no PDP' id: 4VOIW6kCTfFZ3S9u3xtdDF status: PUBLISHED createdAt: 2022-02-23T21:52:42.520Z -updatedAt: 2022-11-25T22:13:37.983Z -publishedAt: 2022-11-25T22:13:37.983Z +updatedAt: 2024-02-16T20:27:12.071Z +publishedAt: 2024-02-16T20:27:12.071Z firstPublishedAt: 2022-03-07T22:34:44.879Z contentType: knownIssue productTeam: Store Framework @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Store Framework slug: preco-do-produto-nao-considerando-o-vendedor-padrao-no-pdp locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 429888 --- diff --git a/docs/known-issues/pt/product-replacement-on-oms-order-not-working-on-seller-portal-accounts.md b/docs/known-issues/pt/product-replacement-on-oms-order-not-working-on-seller-portal-accounts.md index 9c4b299a9..38ed12b49 100644 --- a/docs/known-issues/pt/product-replacement-on-oms-order-not-working-on-seller-portal-accounts.md +++ b/docs/known-issues/pt/product-replacement-on-oms-order-not-working-on-seller-portal-accounts.md @@ -3,8 +3,8 @@ title: 'Substituição de produto em pedido OMS não funcionando nas contas do p id: 1wQTfSR6OB6CL0sRpCYARp status: PUBLISHED createdAt: 2023-02-14T12:25:00.911Z -updatedAt: 2023-02-14T12:25:01.506Z -publishedAt: 2023-02-14T12:25:01.506Z +updatedAt: 2024-07-01T18:48:50.766Z +publishedAt: 2024-07-01T18:48:50.766Z firstPublishedAt: 2023-02-14T12:25:01.506Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: substituicao-de-produto-em-pedido-oms-nao-funcionando-nas-contas-do-portal-do-vendedor locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 753484 --- diff --git a/docs/known-issues/pt/product-specification-export-index-out-of-range.md b/docs/known-issues/pt/product-specification-export-index-out-of-range.md index f9308b177..f12fcbdfa 100644 --- a/docs/known-issues/pt/product-specification-export-index-out-of-range.md +++ b/docs/known-issues/pt/product-specification-export-index-out-of-range.md @@ -1,16 +1,16 @@ --- -title: 'Exportação de Especificação do produto retorna Index Out of Range' +title: 'Especificação do produto Índice de exportação fora da faixa' id: 2Qu9QCZvfcjmNfAh3uvPkf status: PUBLISHED createdAt: 2022-02-25T12:22:04.014Z -updatedAt: 2022-11-25T21:45:45.357Z -publishedAt: 2022-11-25T21:45:45.357Z +updatedAt: 2024-01-10T20:25:32.586Z +publishedAt: 2024-01-10T20:25:32.586Z firstPublishedAt: 2022-02-25T12:22:04.405Z contentType: knownIssue productTeam: Catalog author: 2mXZkbi0oi061KicTExNjo tag: Catalog -slug: exportacao-de-especificacao-do-produto-retorna-index-out-of-range +slug: especificacao-do-produto-indice-de-exportacao-fora-da-faixa locale: pt kiStatus: Backlog internalReference: 481095 @@ -23,32 +23,26 @@ internalReference: 481095 -Ao tentar exportar, utilizando a IU: , dados das especificações do produto, se eles não tiverem campos válidos registrados diretamente na categoria a ser exportada, o processo falhará com uma mensagem "Index out of Range". - - - +Ao tentar exportar especificações de produtos da interface do usuário "Importar e exportar", se houver algum valor nulo ou relação nula na categoria a ser exportada, o processo falhará com uma mensagem "Índice fora do intervalo". Em outras palavras, a categoria deve ter registrado diretamente em seu nível um campo de produto, produtos e produtos com valores associados. ## Simulação -1) Ir para a IU de exportação de SPecification do produto: ProdutoExportacaoImportacaoEspecificacaoV2.aspx - -2) Clique com o botão direito em uma categoria na qual não há nenhum campo de especificação de produto registrado - -3) Uma mensagem de erro de "Index out of bonds" será solicitada. - +1) Acesse a UI de exportação da Especificação do produto: ProdutoExportacaoImportacaoEspecificacaoV2.aspx +2) Clique com o botão direito do mouse em uma categoria na qual não haja um campo de especificação de produto registrado +3) Será exibida uma mensagem de erro do tipo "Index out of bonds". ## Workaround -Exportar os pais ou filhos da categoria desejada +Exporte a categoria pai ou filha da categoria desejada ou -Use a API de obtenção de especificações de produto para buscar dados: https://developers.vtex.com/vtex-rest-api/reference/catalog-api-product-specification +Use a API de obtenção de especificações do produto para obter dados: https://developers.vtex.com/vtex-rest-api/reference/catalog-api-product-specification diff --git a/docs/known-issues/pt/product-specification-filter-on-collection-module-assuming-incorrect-values.md b/docs/known-issues/pt/product-specification-filter-on-collection-module-assuming-incorrect-values.md new file mode 100644 index 000000000..b8dae0cf4 --- /dev/null +++ b/docs/known-issues/pt/product-specification-filter-on-collection-module-assuming-incorrect-values.md @@ -0,0 +1,35 @@ +--- +title: 'Filtro "Product Specification" no Collection Module assumindo valores incorretos' +id: 2vg3t5kp7j4Ttla53pVjck +status: PUBLISHED +createdAt: 2023-10-26T22:22:44.895Z +updatedAt: 2023-10-26T22:22:45.413Z +publishedAt: 2023-10-26T22:22:45.413Z +firstPublishedAt: 2023-10-26T22:22:45.413Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: filtro-product-specification-no-collection-module-assumindo-valores-incorretos +locale: pt +kiStatus: Backlog +internalReference: 926593 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +No módulo Collection, o filtro Product Specifications (Especificações do produto) não está funcionando corretamente quando a especificação tem o tipo "Text" (Texto) e "Large Text" (Texto grande). Quando esse tipo de especificação é selecionado, uma caixa de texto é aberta para inserir os valores possíveis separados por vírgula, tabulação ou enter. Entretanto, ao digitar apenas um caractere, o sistema o assume como um valor mesmo sem separar os termos. + +## Simulação + + + +## Workaround + + + diff --git a/docs/known-issues/pt/product-specification-filter-on-the-collection-module-does-not-list-root-category.md b/docs/known-issues/pt/product-specification-filter-on-the-collection-module-does-not-list-root-category.md new file mode 100644 index 000000000..924d3f9fe --- /dev/null +++ b/docs/known-issues/pt/product-specification-filter-on-the-collection-module-does-not-list-root-category.md @@ -0,0 +1,35 @@ +--- +title: 'O filtro de especificação do produto no Collection Module não lista a categoria raiz' +id: 6ZDaMBc9G5TtuwMJ5b0nuK +status: PUBLISHED +createdAt: 2023-10-12T14:29:57.985Z +updatedAt: 2023-10-12T14:29:58.698Z +publishedAt: 2023-10-12T14:29:58.698Z +firstPublishedAt: 2023-10-12T14:29:58.698Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: o-filtro-de-especificacao-do-produto-no-collection-module-nao-lista-a-categoria-raiz +locale: pt +kiStatus: Backlog +internalReference: 918687 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +No módulo de coleção, ao usar os filtros para adicionar produtos, o filtro Product Specification não lista os campos registrados na categoria raiz + +## Simulação + + + +## Workaround + + + diff --git a/docs/known-issues/pt/product-specification-import-with-type-text-does-not-trigger-the-products-indexation.md b/docs/known-issues/pt/product-specification-import-with-type-text-does-not-trigger-the-products-indexation.md new file mode 100644 index 000000000..347c1ce08 --- /dev/null +++ b/docs/known-issues/pt/product-specification-import-with-type-text-does-not-trigger-the-products-indexation.md @@ -0,0 +1,44 @@ +--- +title: 'A importação da especificação do produto com o tipo "texto" não aciona a indexação do produto' +id: 5eQB7LCCyDbVNQBQvWti33 +status: PUBLISHED +createdAt: 2024-03-12T19:36:58.647Z +updatedAt: 2024-03-12T19:36:59.477Z +publishedAt: 2024-03-12T19:36:59.477Z +firstPublishedAt: 2024-03-12T19:36:59.477Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: a-importacao-da-especificacao-do-produto-com-o-tipo-texto-nao-aciona-a-indexacao-do-produto +locale: pt +kiStatus: Backlog +internalReference: 998658 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Ao importar especificações de produtos, os tipos com valores pré-registrados (como Checkbox ou Radio) acionam a indexação do produto, mas quando o tipo é "Texto" o mesmo não ocorre. + +## Simulação + + + +- Registre um campo com o tipo texto dentro da categoria +- Importar um arquivo preenchido com um novo valor +- Observe que o valor será atualizado no Admin, mas o produto não será reindexad + +## Workaround + + +Configure esse tipo de campo por meio do Admin ou da API + + + + + diff --git a/docs/known-issues/pt/product-taxpercentage-value-saved-by-searchresolver-is-incorrect-due-to-rounding.md b/docs/known-issues/pt/product-taxpercentage-value-saved-by-searchresolver-is-incorrect-due-to-rounding.md index d53b14ed3..74667d7e9 100644 --- a/docs/known-issues/pt/product-taxpercentage-value-saved-by-searchresolver-is-incorrect-due-to-rounding.md +++ b/docs/known-issues/pt/product-taxpercentage-value-saved-by-searchresolver-is-incorrect-due-to-rounding.md @@ -3,8 +3,8 @@ title: 'Imposto sobre o produtoValor percentual economizado pelo resolvedor de b id: 5zalMbGTuKaxpepVEdW3Dt status: PUBLISHED createdAt: 2022-03-21T17:38:14.386Z -updatedAt: 2022-11-25T22:12:35.742Z -publishedAt: 2022-11-25T22:12:35.742Z +updatedAt: 2024-02-16T20:27:03.136Z +publishedAt: 2024-02-16T20:27:03.136Z firstPublishedAt: 2022-03-21T17:38:14.760Z contentType: knownIssue productTeam: Pricing & Promotions @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Pricing & Promotions slug: imposto-sobre-o-produtovalor-percentual-economizado-pelo-resolvedor-de-busca-e-incorreto-devido-ao-arredondamento locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 470143 --- diff --git a/docs/known-issues/pt/products-not-being-correctly-matched-when-the-productname-contains-numbers.md b/docs/known-issues/pt/products-not-being-correctly-matched-when-the-productname-contains-numbers.md index 756843fb9..f0cf36780 100644 --- a/docs/known-issues/pt/products-not-being-correctly-matched-when-the-productname-contains-numbers.md +++ b/docs/known-issues/pt/products-not-being-correctly-matched-when-the-productname-contains-numbers.md @@ -1,18 +1,18 @@ --- -title: 'Produtos que não correspondem corretamente quando o produtoNome contém números' +title: 'Os produtos não estão sendo correspondidos corretamente quando o productName contém números' id: 7Kr0VtRScH54j04Rh2uuOj status: PUBLISHED createdAt: 2023-03-01T18:55:20.183Z -updatedAt: 2023-03-01T18:55:20.910Z -publishedAt: 2023-03-01T18:55:20.910Z +updatedAt: 2023-10-19T12:08:30.076Z +publishedAt: 2023-10-19T12:08:30.076Z firstPublishedAt: 2023-03-01T18:55:20.910Z contentType: knownIssue productTeam: Marketplace author: 2mXZkbi0oi061KicTExNjo tag: Marketplace -slug: produtos-que-nao-correspondem-corretamente-quando-o-produtonome-contem-numeros +slug: os-produtos-nao-estao-sendo-correspondidos-corretamente-quando-o-productname-contem-numeros locale: pt -kiStatus: Backlog +kiStatus: Fixed internalReference: 762525 --- @@ -23,28 +23,24 @@ internalReference: 762525 -Quando o vendedor envia um sku para o mercado, o sistema Matcher é responsável por consultar o catálogo do mercado e verificar se já existe um produto similar ao skus do vendedor. -Ele faz isso primariamente pelo ProductName. +Quando o vendedor envia um sku para o marketplace, o sistema Matcher é responsável por consultar o catálogo do marketplace e verificar se já existe um produto semelhante aos skus do vendedor. +Ele faz isso principalmente pelo ProductName. -Entretanto, esta busca nem sempre está funcionando quando neste nome de produto há caracteres numéricos. - - -## +No entanto, essa pesquisa nem sempre está funcionando quando no nome do produto há caracteres numéricos. ## Simulação -1. O vendedor envia skus para o marktplace com números no nome do produto; -2. Os skus serão aprovados separadamente (em vez de terem uma correspondência) no catálogo do mercado. +1. O vendedor envia skus para o mercado com números no nome do produto; +2. Os skus serão aprovados separadamente (em vez de terem uma correspondência) no catálogo do marketplace. -## ## Workaround -Enviar o produto sem números em seu nome. +Envie o produto sem números em seu nome. diff --git a/docs/known-issues/pt/products-showing-flag-and-discount-after-promotion-ended.md b/docs/known-issues/pt/products-showing-flag-and-discount-after-promotion-ended.md new file mode 100644 index 000000000..a56f84f99 --- /dev/null +++ b/docs/known-issues/pt/products-showing-flag-and-discount-after-promotion-ended.md @@ -0,0 +1,42 @@ +--- +title: 'Produtos que mostram a bandeira e o desconto após o término da promoção' +id: 21qXD9XIfaxsxCH4jMGLJX +status: PUBLISHED +createdAt: 2024-06-07T19:50:09.302Z +updatedAt: 2024-06-07T19:50:10.154Z +publishedAt: 2024-06-07T19:50:10.154Z +firstPublishedAt: 2024-06-07T19:50:10.154Z +contentType: knownIssue +productTeam: Portal +author: 2mXZkbi0oi061KicTExNjo +tag: Portal +slug: produtos-que-mostram-a-bandeira-e-o-desconto-apos-o-termino-da-promocao +locale: pt +kiStatus: Backlog +internalReference: 383911 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Às vezes, as bandeiras de promoção e os descontos são exibidos no PLP e no PLP após a data de expiração da promoção. Isso acontece porque a promoção não aciona a indexação do produto, resultando na exibição incorreta do desconto. + +## Simulação + + +1- Criar uma promoção com uma bandeira +2- Definir uma data de expiração +3- Verifique se a promoção continua ativa no PLP e no PDP + + + + +## Workaround + + +Reindexar os produtos incluídos na promoção + diff --git a/docs/known-issues/pt/products-with-price-zero-shown-as-unavailable-at-intelligent-search.md b/docs/known-issues/pt/products-with-price-zero-shown-as-unavailable-at-intelligent-search.md new file mode 100644 index 000000000..0971cac0c --- /dev/null +++ b/docs/known-issues/pt/products-with-price-zero-shown-as-unavailable-at-intelligent-search.md @@ -0,0 +1,42 @@ +--- +title: 'Produtos com preço zero mostrados como indisponíveis no Intelligent Search' +id: 4oh4ROvCp7JrfWeSAc0dE0 +status: PUBLISHED +createdAt: 2024-06-05T23:34:05.987Z +updatedAt: 2024-06-05T23:34:07.147Z +publishedAt: 2024-06-05T23:34:07.147Z +firstPublishedAt: 2024-06-05T23:34:07.147Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: produtos-com-preco-zero-mostrados-como-indisponiveis-no-intelligent-search +locale: pt +kiStatus: Backlog +internalReference: 1045184 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Os produtos com preço zero são mostrados como indisponíveis pela Pesquisa Inteligente. Diferentemente de um produto sem preço registrado, o preço definido como zero define um produto gratuito. + +## Simulação + + +É possível simular o cenário apenas alterando seu preço para "R$ 0,00". Isso afetará o frontend dos resultados de pesquisa e as APIs. + + + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/pt/products-with-sku-variations-approved-on-received-skus-are-being-created-with-duplicated-skus-on-the-catalog.md b/docs/known-issues/pt/products-with-sku-variations-approved-on-received-skus-are-being-created-with-duplicated-skus-on-the-catalog.md new file mode 100644 index 000000000..b479fcf00 --- /dev/null +++ b/docs/known-issues/pt/products-with-sku-variations-approved-on-received-skus-are-being-created-with-duplicated-skus-on-the-catalog.md @@ -0,0 +1,48 @@ +--- +title: 'Produtos com variações de sku aprovadas em Skus Recebidos estão sendo criados com skus duplicados no Catálogo.' +id: 2RqrBOeHDBZmfmqe6Rowl2 +status: PUBLISHED +createdAt: 2023-08-29T15:50:44.042Z +updatedAt: 2023-08-29T15:50:44.976Z +publishedAt: 2023-08-29T15:50:44.976Z +firstPublishedAt: 2023-08-29T15:50:44.976Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: produtos-com-variacoes-de-sku-aprovadas-em-skus-recebidos-estao-sendo-criados-com-skus-duplicados-no-catalogo +locale: pt +kiStatus: Backlog +internalReference: 889676 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +O vendedor pode enviar um produto com várias variações de sku. +No módulo Received Skus do marketplace, esses skus aparecerão separadamente para serem aprovados. +O comerciante pode aprovar manualmente esses skus. + +O cenário que está ocorrendo é que alguns dos skus estão sendo criados duplicados no catálogo do marketplace devido a uma falha na comunicação do catálogo. + +## Simulação + + +Aprovar skus na área de Skus pendentes recebidos do mesmo produto em um curto intervalo de tempo. +Verificar no catálogo se algum sku foi criado duplicado + + + +## Workaround + + +Aprovar lentamente os skus do mesmo produto para evitar erros no catálogo. + + + + + diff --git a/docs/known-issues/pt/products-with-unitmultiplier-wrongly-flagged-as-with-promotion-for-search-filters.md b/docs/known-issues/pt/products-with-unitmultiplier-wrongly-flagged-as-with-promotion-for-search-filters.md new file mode 100644 index 000000000..bfd9ce2c3 --- /dev/null +++ b/docs/known-issues/pt/products-with-unitmultiplier-wrongly-flagged-as-with-promotion-for-search-filters.md @@ -0,0 +1,43 @@ +--- +title: 'Produtos com "unitMultiplier" sinalizados erroneamente como "com promoção" para filtros de pesquisa' +id: 2rCi8K01DHsNuYsefE7oR2 +status: PUBLISHED +createdAt: 2024-02-15T22:52:17.434Z +updatedAt: 2024-02-15T22:52:18.189Z +publishedAt: 2024-02-15T22:52:18.189Z +firstPublishedAt: 2024-02-15T22:52:18.189Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: produtos-com-unitmultiplier-sinalizados-erroneamente-como-com-promocao-para-filtros-de-pesquisa +locale: pt +kiStatus: Backlog +internalReference: 982830 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Um produto cujo preço de venda é menor do que o preço de tabela será sinalizado como parte de uma promoção para fins de filtragem de pesquisa. Os produtos com algum multiplicador de unidade podem resultar em um cálculo incorreto que pode afetar essa comparação, fazendo com que eles recebam esse sinalizador erroneamente. + +## Simulação + + +A simulação depende da ocorrência de problemas específicos de arredondamento, mas um exemplo disso é um produto com preço de tabela e preço normal de US$ 264,20 e um multiplicador de unidade de 3,07. + +Embora o preço de tabela e o preço normal sejam os mesmos, esse item será retornado no filtro de pesquisa "promotion=yes" + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/pt/products-without-stock-on-whitelabel-sellers-are-appearing-in-the-end-of-plp.md b/docs/known-issues/pt/products-without-stock-on-whitelabel-sellers-are-appearing-in-the-end-of-plp.md index 8040b0500..87bddb035 100644 --- a/docs/known-issues/pt/products-without-stock-on-whitelabel-sellers-are-appearing-in-the-end-of-plp.md +++ b/docs/known-issues/pt/products-without-stock-on-whitelabel-sellers-are-appearing-in-the-end-of-plp.md @@ -3,8 +3,8 @@ title: 'Produtos sem estoque em vendedores de whitelabel estão aparecendo no fi id: 5WCKWky2gKGTZyp9ydnFnL status: PUBLISHED createdAt: 2022-04-20T15:52:50.807Z -updatedAt: 2022-11-25T21:57:51.904Z -publishedAt: 2022-11-25T21:57:51.904Z +updatedAt: 2024-07-01T18:48:10.012Z +publishedAt: 2024-07-01T18:48:10.012Z firstPublishedAt: 2022-04-20T15:52:51.421Z contentType: knownIssue productTeam: Intelligent Search @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Intelligent Search slug: produtos-sem-estoque-em-vendedores-de-whitelabel-estao-aparecendo-no-final-do-plp locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 495741 --- diff --git a/docs/known-issues/pt/productsku-upload-form-allows-utf16-format-uploaddownload.md b/docs/known-issues/pt/productsku-upload-form-allows-utf16-format-uploaddownload.md index 50567b0be..89f0764bc 100644 --- a/docs/known-issues/pt/productsku-upload-form-allows-utf16-format-uploaddownload.md +++ b/docs/known-issues/pt/productsku-upload-form-allows-utf16-format-uploaddownload.md @@ -3,8 +3,8 @@ title: 'O formulário de upload do produto/SKU permite upload/download do format id: 3NSxmGXvgFKHd2C4v2EwWV status: PUBLISHED createdAt: 2022-06-08T20:04:18.508Z -updatedAt: 2022-11-25T22:12:28.497Z -publishedAt: 2022-11-25T22:12:28.497Z +updatedAt: 2024-02-16T20:26:55.864Z +publishedAt: 2024-02-16T20:26:55.864Z firstPublishedAt: 2022-06-08T20:04:19.062Z contentType: knownIssue productTeam: Pricing & Promotions @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Pricing & Promotions slug: o-formulario-de-upload-do-produtosku-permite-uploaddownload-do-formato-utf16 locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 493402 --- diff --git a/docs/known-issues/pt/productsskus-import-does-not-support-lb.md b/docs/known-issues/pt/productsskus-import-does-not-support-lb.md index 0a0a0571a..5f58d6954 100644 --- a/docs/known-issues/pt/productsskus-import-does-not-support-lb.md +++ b/docs/known-issues/pt/productsskus-import-does-not-support-lb.md @@ -3,8 +3,8 @@ title: "Produtos&SKUs Importação não suporta 'lb'." id: 1OjtnFf9MpY1IFzQa8Ua2t status: PUBLISHED createdAt: 2022-06-17T19:38:17.726Z -updatedAt: 2023-01-05T20:03:49.367Z -publishedAt: 2023-01-05T20:03:49.367Z +updatedAt: 2024-02-16T20:29:45.337Z +publishedAt: 2024-02-16T20:29:45.337Z firstPublishedAt: 2022-06-17T19:38:18.052Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: produtosskus-importacao-nao-suporta-lb locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 337860 --- diff --git a/docs/known-issues/pt/profile-data-loaded-empty-in-the-ui-for-complete-profile-with-ignoreprofiledata.md b/docs/known-issues/pt/profile-data-loaded-empty-in-the-ui-for-complete-profile-with-ignoreprofiledata.md new file mode 100644 index 000000000..03b79e24c --- /dev/null +++ b/docs/known-issues/pt/profile-data-loaded-empty-in-the-ui-for-complete-profile-with-ignoreprofiledata.md @@ -0,0 +1,45 @@ +--- +title: "Dados do perfil carregados vazios na interface do usuário para o perfil completo com 'ignoreProfileData'" +id: 10B1QKgN42sjapDEALmKOp +status: PUBLISHED +createdAt: 2024-04-15T11:41:06.841Z +updatedAt: 2024-04-15T11:41:07.691Z +publishedAt: 2024-04-15T11:41:07.691Z +firstPublishedAt: 2024-04-15T11:41:07.691Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: dados-do-perfil-carregados-vazios-na-interface-do-usuario-para-o-perfil-completo-com-ignoreprofiledata +locale: pt +kiStatus: Backlog +internalReference: 1016582 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Ao definir "ignoreProfileData" via API Ignore profile data on checkout, se o comprador tiver um perfil completo, mas não estiver conectado, os dados serão carregados vazios na interface do usuário. + +## Simulação + + + +- Enviar o ignoreProfileData via API Ignorar dados de perfil no checkout; +- Adicionar um item ao carrinho; +- Adicionar um e-mail com um perfil completo; nenhum dado será carregado e será necessário fazer login. + + ![](https://vtexhelp.zendesk.com/attachments/token/jVk0tmcR7R4BmaEkDcCedJgBP/?name=image.png + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/pt/promotion-item-will-not-show-splitted-after-adding-client-preferences-data.md b/docs/known-issues/pt/promotion-item-will-not-show-splitted-after-adding-client-preferences-data.md new file mode 100644 index 000000000..a2255e041 --- /dev/null +++ b/docs/known-issues/pt/promotion-item-will-not-show-splitted-after-adding-client-preferences-data.md @@ -0,0 +1,44 @@ +--- +title: 'O item de promoção não será exibido dividido após a adição de dados de preferências do cliente' +id: 3bme5oDKxbRyQzozUP6XNp +status: PUBLISHED +createdAt: 2023-06-12T20:09:11.042Z +updatedAt: 2024-01-31T15:20:39.646Z +publishedAt: 2024-01-31T15:20:39.646Z +firstPublishedAt: 2023-06-12T20:09:11.600Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: o-item-de-promocao-nao-sera-exibido-dividido-apos-a-adicao-de-dados-de-preferencias-do-cliente +locale: pt +kiStatus: Backlog +internalReference: 842575 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Ao aplicar uma promoção Mais por Menos, o comportamento esperado é separar o item promocional dos itens regulares, mas os itens serão agrupados após a adição dos dados de preferências do cliente. + +Dependendo do momento em que os dados de preferências do cliente são adicionados, isso cria uma experiência inconsistente para o cliente no carrinho ou o pedido é criado com itens agrupados. + +## Simulação + + + +- Adicionar itens ao carrinho para obter um item gratuito ou com desconto (a promoção e os itens regulares serão divididos); +- Adicionar dados de preferências do cliente ao formulário de pedido (os itens serão agrupados) + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/pt/promotion-subscription-with-week-month-and-day-frequency-not-working-on-recurring-cycles.md b/docs/known-issues/pt/promotion-subscription-with-week-month-and-day-frequency-not-working-on-recurring-cycles.md new file mode 100644 index 000000000..17741fefe --- /dev/null +++ b/docs/known-issues/pt/promotion-subscription-with-week-month-and-day-frequency-not-working-on-recurring-cycles.md @@ -0,0 +1,42 @@ +--- +title: 'A assinatura de promoção com frequência de semana, mês e dia não está funcionando em ciclos recorrentes' +id: 70DNIBLC5kctaFZSLooOQ7 +status: PUBLISHED +createdAt: 2024-01-12T17:00:50.068Z +updatedAt: 2024-06-20T14:26:39.099Z +publishedAt: 2024-06-20T14:26:39.099Z +firstPublishedAt: 2024-01-12T17:00:50.823Z +contentType: knownIssue +productTeam: Pricing & Promotions +author: 2mXZkbi0oi061KicTExNjo +tag: Pricing & Promotions +slug: a-assinatura-de-promocao-com-frequencia-de-semana-mes-e-dia-nao-esta-funcionando-em-ciclos-recorrentes +locale: pt +kiStatus: Backlog +internalReference: 965484 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Quando uma promoção de assinatura é definida no módulo de assinatura, o comerciante tem a possibilidade de escolher a frequência com que essa promoção será aplicada à assinatura. + +Se a frequência escolhida for "semana", "dia" ou "mês", a promoção não será aplicada nos ciclos recorrentes, apesar da configuração. + +## Simulação + + + +1. Crie uma promoção de assinatura que se aplique ao primeiro ciclo e aos ciclos recorrentes; +2. Selecione a frequência de semana/dia/mês +3. Verifique se os pedidos recorrentes não têm a assinatura aplicada + +## Workaround + + +- + diff --git a/docs/known-issues/pt/promotional-price-table-in-large-shopping-carts-can-impact-performance-or-lead-to-timeout-errors.md b/docs/known-issues/pt/promotional-price-table-in-large-shopping-carts-can-impact-performance-or-lead-to-timeout-errors.md new file mode 100644 index 000000000..b6a209f99 --- /dev/null +++ b/docs/known-issues/pt/promotional-price-table-in-large-shopping-carts-can-impact-performance-or-lead-to-timeout-errors.md @@ -0,0 +1,52 @@ +--- +title: 'A tabela de preços promocionais em carrinhos de compras grandes pode afetar o desempenho ou levar a erros de tempo limite' +id: 22H47mc9qYLdzk2sFkbBut +status: PUBLISHED +createdAt: 2023-12-07T15:47:28.360Z +updatedAt: 2023-12-07T15:57:49.789Z +publishedAt: 2023-12-07T15:57:49.789Z +firstPublishedAt: 2023-12-07T15:47:28.972Z +contentType: knownIssue +productTeam: Pricing & Promotions +author: 2mXZkbi0oi061KicTExNjo +tag: Pricing & Promotions +slug: a-tabela-de-precos-promocionais-em-carrinhos-de-compras-grandes-pode-afetar-o-desempenho-ou-levar-a-erros-de-tempo-limite +locale: pt +kiStatus: Backlog +internalReference: 949389 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + + +Quando temos uma loja com tabelas de preços promocionais criadas e grandes carrinhos de compras aplicando as promoções, isso causa lentidão no desempenho da compra e leva a erros de timeout no carrinho. + +Qualquer ação no carrinho pode desencadear erros, como adicionar itens, edições, inserir CEP, etc., comprometendo o desempenho da compra. + +Não podemos saber com precisão qual o número de tabelas de preços promocionais que estão sendo calculadas no carrinho ou a quantidade de itens adicionados ao carrinho que começará a disparar os erros de timeout ou a tornar o desempenho mais lento, pelo que foi analisado pode acontecer com qualquer quantidade significativa. + + +## Simulação + + + +Crie várias tabelas de preços promocionais e um carrinho de compras com muitos itens (aqui não podemos apontar um número claro, como 50 ou 100, isso depende das promoções) + + + +## Workaround + + + +Infelizmente, não temos nenhuma solução alternativa para isso, +desativar as promoções e usar o módulo de preços para inserir os preços ajudaria. + + + + + diff --git a/docs/known-issues/pt/promotions-and-taxes-restricted-by-shipping-method-doesnt-works-for-whitelabel-sellers.md b/docs/known-issues/pt/promotions-and-taxes-restricted-by-shipping-method-doesnt-works-for-whitelabel-sellers.md new file mode 100644 index 000000000..ac9b3dffc --- /dev/null +++ b/docs/known-issues/pt/promotions-and-taxes-restricted-by-shipping-method-doesnt-works-for-whitelabel-sellers.md @@ -0,0 +1,44 @@ +--- +title: 'As promoções e os impostos restritos por método de envio não funcionam para os vendedores Whitelabel' +id: 3ue1kZdbX1mMFqPCkl0tC4 +status: PUBLISHED +createdAt: 2023-08-09T13:25:02.168Z +updatedAt: 2023-08-09T13:26:13.874Z +publishedAt: 2023-08-09T13:26:13.874Z +firstPublishedAt: 2023-08-09T13:25:02.698Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: as-promocoes-e-os-impostos-restritos-por-metodo-de-envio-nao-funcionam-para-os-vendedores-whitelabel +locale: pt +kiStatus: Backlog +internalReference: 315485 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +As promoções e os impostos restritos por métodos de envio não funcionam para os vendedores Whitelabel. Eles não serão aplicados na solicitação de simulação (usada para o carrinho e o checkout) porque a solicitação do marketplace não especifica o `selectedSla` e, portanto, seus valores não serão apresentados ao usuário. + +Mas o processo de criação do pedido enviará esse `selectedSla`, onde a promoção/imposto será calculada e os valores serão alterados. Mas a divergência entre a simulação e o processo de criação do pedido pode impedir que a compra seja concluída, pois o cliente pagará um valor, calculado na solicitação de simulação, diferente do valor calculado na criação do pedido. + +## Simulação + + +- criar um imposto no Whitelabel Seller que seja restrito a algum método de envio +- crie um carrinho no marketplace que usará esse vendedor e selecione o método de envio especificado anteriormente + +O valor não será apresentado e o pedido não poderá ser criado. + + + +## Workaround + + +Não há nenhuma solução alternativa conhecida para restringir um imposto ou uma promoção por método de envio em um vendedor Whitelabel. + diff --git a/docs/known-issues/pt/promotions-by-order-of-payment-methods-do-not-appear-on-the-product-page.md b/docs/known-issues/pt/promotions-by-order-of-payment-methods-do-not-appear-on-the-product-page.md index 5c8cc7fa0..eedcd088f 100644 --- a/docs/known-issues/pt/promotions-by-order-of-payment-methods-do-not-appear-on-the-product-page.md +++ b/docs/known-issues/pt/promotions-by-order-of-payment-methods-do-not-appear-on-the-product-page.md @@ -3,8 +3,8 @@ title: 'As promoções por ordem de pagamento não aparecem na página do produt id: HZ5IoCFFOhuxU0jQWkMPp status: PUBLISHED createdAt: 2019-08-13T20:45:50.232Z -updatedAt: 2023-03-31T15:44:56.958Z -publishedAt: 2023-03-31T15:44:56.958Z +updatedAt: 2024-07-01T18:48:59.282Z +publishedAt: 2024-07-01T18:48:59.282Z firstPublishedAt: 2019-08-13T21:10:58.244Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: as-promocoes-por-ordem-de-pagamento-nao-aparecem-na-pagina-do-produto locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 781523 --- diff --git a/docs/known-issues/pt/promotions-microrounding-divergence.md b/docs/known-issues/pt/promotions-microrounding-divergence.md new file mode 100644 index 000000000..0b7f63d3a --- /dev/null +++ b/docs/known-issues/pt/promotions-microrounding-divergence.md @@ -0,0 +1,93 @@ +--- +title: 'Promoções divergência de microrredes' +id: 603ZTMtdgi9olc6UiWLfmX +status: PUBLISHED +createdAt: 2023-12-22T18:48:32.438Z +updatedAt: 2023-12-22T18:48:33.176Z +publishedAt: 2023-12-22T18:48:33.176Z +firstPublishedAt: 2023-12-22T18:48:33.176Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: promocoes-divergencia-de-microrredes +locale: pt +kiStatus: Backlog +internalReference: 957369 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +O módulo de promoções arredonda os descontos em até 3 dígitos significativos, o que pode, em cenários muito específicos, resultar em pequenas divergências no preço final de um carrinho. + +Por exemplo, digamos que temos o seguinte cenário de exemplo: + +Item 1 - $10 +Item 2 - US$ 20 +Item 3 - $32 +____________ +Total - US$ 62 + +E 2 promoções são aplicadas em todos eles: + +Promoção A - $15 OFF +Promoção B - 10% de desconto. + + +Normalmente, o desconto a ser calculado é sequencial, com o valor nominal de desconto vindo primeiro: + +$62 - $15 = $47 +Em seguida +$47 * 0.9 = $42.3 + + +No entanto, os descontos são distribuídos, mesmo para o desconto nominal, proporcionalmente no carrinho, portanto, o que realmente acontece é: + +`item 1`: +Valor original = $10 +Desconto nominal (15 * 10/62 do carrinho) = -$2,41935484 +Desconto percentual esperado (12,5806452 * 0,9) = -$1,25806452 +Desconto real percentual = -$1,258 + +`item 2`: +Valor original = US$ 20 +Desconto nominal (15 * 20/62 do carrinho) = -$4,83870968 +Desconto percentual esperado (15,1612903 * 0,9) = -$1,51612903 +Desconto real percentual = -$1,516 + +`item 3`: +Valor original = US$ 32 +Desconto nominal (15 * 32/62 do carrinho) = -$7,74193548 +Desconto percentual esperado (24,2580645 * 0,9) = -$2,42580645 +Desconto real percentual = -$2,426 + + +🔎 diferença total: 0.00006452 + 0.000012903 + 0.000019355 = 0.0000270973 + +Podemos ver, acima, que foi criada uma "micro" diferença. + +Se vários itens fossem adicionados, com preços distintos, a esse carrinho de exemplo, essa diferença poderia chegar a 1 centavo (0,01) ou mais. + + +## Simulação + + +Há várias maneiras de recriar o caso. Felizmente, todas elas são extremamente específicas. + +Por isso, é difícil replicar o problema, mas, na maioria das vezes, é necessário criar um carrinho com vários (~10+) itens diferentes e todos eles com mais de duas promoções, sendo que o ideal é que uma delas seja um desconto nominal e a outra, um desconto percentual. + +## Workaround + + +n/a + + + + + + diff --git a/docs/known-issues/pt/promotions-resulting-in-wrong-sorting-filtering-by-price-or-discount.md b/docs/known-issues/pt/promotions-resulting-in-wrong-sorting-filtering-by-price-or-discount.md new file mode 100644 index 000000000..c2f6a9442 --- /dev/null +++ b/docs/known-issues/pt/promotions-resulting-in-wrong-sorting-filtering-by-price-or-discount.md @@ -0,0 +1,42 @@ +--- +title: 'Promoções que resultam em classificação/filtragem incorreta por preço ou desconto' +id: 1qGJByINC3S7ibgiQccVcY +status: PUBLISHED +createdAt: 2023-08-28T17:51:44.627Z +updatedAt: 2023-11-10T18:19:30.796Z +publishedAt: 2023-11-10T18:19:30.796Z +firstPublishedAt: 2023-08-28T17:55:21.450Z +contentType: knownIssue +productTeam: Intelligent Search +author: authors_84 +tag: Intelligent Search +slug: promocoes-que-resultam-em-classificacao-filtragem-incorreta-por-preco-ou +locale: pt +kiStatus: Backlog +internalReference: 888304 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ +As listas de produtos e os resultados de pesquisa podem ser mal classificados/filtrados ao usar a classificação ou a filtragem por preço ou desconto se houver preços de itens desatualizados no nível do índice, mesmo que a vitrine esteja mostrando o preço correto. + +A classificação dos produtos é sempre baseada em informações indexadas anteriormente (dados frios), enquanto a vitrine geralmente recalcula todas as informações em tempo de execução (dados quentes), de modo que os preços apresentados estão sempre corretos em relação ao carrinho. + +Espera-se que cada alteração de preço (e até mesmo outras alterações) faça com que os itens sejam reindexados para que o índice esteja atualizado com as novas condições. O problema é que o módulo Promoções não suporta o envio de notificações para o serviço de indexação quando uma promoção começa ou termina, resultando ocasionalmente em preços de itens desatualizados, em que o módulo Pesquisa não é capaz de classificar/filtrar os itens corretamente em comparação com os preços em tempo real. + +Qualquer ação que reindexe as condições comerciais do item (como alterações de estoque) também atualizará organicamente seu preço considerando a promoção, o que acaba mascarando o problema para alguns itens. + +As lojas que usam `simulationBehavior=skip` não verão divergências entre a classificação de itens e os filtros aplicados no PLP, pois esse parâmetro resulta na renderização dos "dados frios" ali, mas elas aparecerão ao comparar o mesmo item no PLP com seu PDP, que funciona de forma fixa como um `simulationBehavior=default`, recuperando informações atualizadas em tempo de execução. + +## Simulação + +A maneira mais fácil de ver os efeitos desse problema é ter uma lista de produtos classificados pelo menor preço, criar uma promoção para um produto no meio da lista e observar se a classificação não muda depois de ativar a promoção, mesmo quando ele fica mais barato do que outros produtos. + +## Workaround + +N/A + diff --git a/docs/known-issues/pt/promotions-ui-loading-wrong-currency-information.md b/docs/known-issues/pt/promotions-ui-loading-wrong-currency-information.md index a67b1cc52..c2eeade50 100644 --- a/docs/known-issues/pt/promotions-ui-loading-wrong-currency-information.md +++ b/docs/known-issues/pt/promotions-ui-loading-wrong-currency-information.md @@ -1,18 +1,18 @@ --- -title: 'Promoções UI carregando informações erradas sobre moeda' +title: 'IU de promoções carregando informações de moeda incorretas' id: 7liSZOtS1Hs2P84bXzRrG9 status: PUBLISHED createdAt: 2022-12-19T14:41:51.129Z -updatedAt: 2022-12-19T14:41:51.903Z -publishedAt: 2022-12-19T14:41:51.903Z +updatedAt: 2024-02-15T12:11:06.893Z +publishedAt: 2024-02-15T12:11:06.893Z firstPublishedAt: 2022-12-19T14:41:51.903Z contentType: knownIssue productTeam: Pricing & Promotions author: 2mXZkbi0oi061KicTExNjo tag: Pricing & Promotions -slug: promocoes-ui-carregando-informacoes-erradas-sobre-moeda +slug: iu-de-promocoes-carregando-informacoes-de-moeda-incorretas locale: pt -kiStatus: Backlog +kiStatus: Fixed internalReference: 718908 --- @@ -23,31 +23,26 @@ internalReference: 718908 +Ao abrir o módulo Promoções muito rapidamente e várias vezes seguidas, um comportamento incorreto aparece na interface do usuário. -Ao abrir o módulo Promoções muito rapidamente e muitas vezes em uma fila, um comportamento errado aparece na IU. +O campo "Restrict this promotion to seller products" (Restringir esta promoção a produtos do vendedor) não carrega o espaço reservado correto, mas sim o espaço reservado "GLOBAL SELECT-A-SELLER..." (Selecionar um vendedor global). -O campo "Restringir esta promoção aos produtos do vendedor" não carrega o lugar correto, em vez disso carrega o lugar correto "GLOBAL SELECT-A-SELLLER...". - -A informação da moeda é carregada como R$ (real) +As informações de moeda são carregadas como R$ (real) Ao salvar a promoção, o valor final não é o esperado pelo cliente. - -## - ## Simulação +Não há uma maneira fácil de reproduzir esse cenário. Às vezes, ao abrir o módulo de promoções em guias diferentes muito rapidamente, o comportamento acontece. +Verifique se o campo "Restrict this promotion to seller products" (Restringir esta promoção a produtos do vendedor) está diferente para saber se você alcançou o cenário -Não há uma maneira fácil de reproduzir este cenário. Às vezes, ao abrir o módulo de promoções em diferentes abas muito rapidamente, o comportamento acontece. -Verifique se o campo "Restringir esta promoção aos produtos do vendedor" é diferente para saber se você chegou ao cenário. +## Workaround -## +Feche a IU de promoções atual e abra uma nova em que o comportamento não esteja ocorrendo. -## Workaround -Feche a atual UI de promoções e abra uma nova onde o comportamento não esteja acontecendo. diff --git a/docs/known-issues/pt/property-blockclass-from-infocard-not-working.md b/docs/known-issues/pt/property-blockclass-from-infocard-not-working.md index 6d2cd28c6..5afd98189 100644 --- a/docs/known-issues/pt/property-blockclass-from-infocard-not-working.md +++ b/docs/known-issues/pt/property-blockclass-from-infocard-not-working.md @@ -3,8 +3,8 @@ title: 'Bloqueio de propriedadeClass de infoCard não funciona' id: LTEEWCaZx2unBWSEJFDw6 status: PUBLISHED createdAt: 2023-01-31T19:02:03.835Z -updatedAt: 2023-01-31T19:02:04.299Z -publishedAt: 2023-01-31T19:02:04.299Z +updatedAt: 2024-07-01T18:48:42.227Z +publishedAt: 2024-07-01T18:48:42.227Z firstPublishedAt: 2023-01-31T19:02:04.299Z contentType: knownIssue productTeam: Store Framework @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Store Framework slug: bloqueio-de-propriedadeclass-de-infocard-nao-funciona locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 743730 --- diff --git a/docs/known-issues/pt/proportional-shipping-costs-shows-negative-values-when-there-are-promotion-that-split-items-and-free-shipping-applied.md b/docs/known-issues/pt/proportional-shipping-costs-shows-negative-values-when-there-are-promotion-that-split-items-and-free-shipping-applied.md new file mode 100644 index 000000000..cd08abdc2 --- /dev/null +++ b/docs/known-issues/pt/proportional-shipping-costs-shows-negative-values-when-there-are-promotion-that-split-items-and-free-shipping-applied.md @@ -0,0 +1,44 @@ +--- +title: 'Os custos de frete proporcionais mostram valores negativos quando há promoções que dividem itens e frete grátis aplicado' +id: 60gzoaN1WQC6OsEymBPdeq +status: PUBLISHED +createdAt: 2023-09-28T22:29:39.597Z +updatedAt: 2023-09-28T22:33:53.751Z +publishedAt: 2023-09-28T22:33:53.751Z +firstPublishedAt: 2023-09-28T22:29:40.382Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: os-custos-de-frete-proporcionais-mostram-valores-negativos-quando-ha-promocoes-que-dividem-itens-e-frete-gratis-aplicado +locale: pt +kiStatus: Backlog +internalReference: 909925 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Ao usar promoções que dividem itens, como o tipo "Mais por menos", os custos de envio proporcionais podem exibir valores negativos. + +Esse problema é visível quando o desconto "Mais por menos" é aplicado pelo vendedor e uma promoção de frete grátis é aplicada pelo marketplace, resultando na concessão de um desconto. Esse comportamento causa um loop infinito quando se tenta concluir uma compra. + +## Simulação + + +Pode haver diferentes combinações causando o problema, pois o peso é usado para calcular os custos proporcionais de envio, o que dificulta a reprodução. + + + +## Workaround + + +Configure a promoção de frete grátis a ser aplicada pelo vendedor. + + + + diff --git a/docs/known-issues/pt/pt-message-is-shown-in-the-license-manager-module.md b/docs/known-issues/pt/pt-message-is-shown-in-the-license-manager-module.md index 57ac77637..7e5a9912c 100644 --- a/docs/known-issues/pt/pt-message-is-shown-in-the-license-manager-module.md +++ b/docs/known-issues/pt/pt-message-is-shown-in-the-license-manager-module.md @@ -3,8 +3,8 @@ title: 'A mensagem PT é mostrada no módulo License Manager' id: 6nC0EfB2pO2pIyH9HEDDAP status: PUBLISHED createdAt: 2022-07-19T19:02:51.412Z -updatedAt: 2022-11-25T21:57:09.655Z -publishedAt: 2022-11-25T21:57:09.655Z +updatedAt: 2024-07-01T18:48:30.289Z +publishedAt: 2024-07-01T18:48:30.289Z firstPublishedAt: 2022-07-19T19:02:52.298Z contentType: knownIssue productTeam: Identity @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Identity slug: a-mensagem-pt-e-mostrada-no-modulo-license-manager locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 620782 --- diff --git a/docs/known-issues/pt/pubportalpagetype-not-mapping-correctly-when-2-categories-have-the-same-name.md b/docs/known-issues/pt/pubportalpagetype-not-mapping-correctly-when-2-categories-have-the-same-name.md index 672091a80..4a54f3db0 100644 --- a/docs/known-issues/pt/pubportalpagetype-not-mapping-correctly-when-2-categories-have-the-same-name.md +++ b/docs/known-issues/pt/pubportalpagetype-not-mapping-correctly-when-2-categories-have-the-same-name.md @@ -3,8 +3,8 @@ title: '/pub/portal/pagetype não mapeia corretamente quando 2+ categorias têm id: 7ykvMnWt3PhGAqWhEFmnp3 status: PUBLISHED createdAt: 2022-03-18T15:40:04.430Z -updatedAt: 2022-11-25T22:10:11.690Z -publishedAt: 2022-11-25T22:10:11.690Z +updatedAt: 2024-02-16T20:27:59.429Z +publishedAt: 2024-02-16T20:27:59.429Z firstPublishedAt: 2022-03-18T15:40:04.877Z contentType: knownIssue productTeam: Portal @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Portal slug: pubportalpagetype-nao-mapeia-corretamente-quando-2-categorias-tem-o-mesmo-nome locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 314551 --- diff --git a/docs/known-issues/pt/purchase-cant-be-finished-and-is-stuck-on-freight-type-has-changed.md b/docs/known-issues/pt/purchase-cant-be-finished-and-is-stuck-on-freight-type-has-changed.md new file mode 100644 index 000000000..c2febef23 --- /dev/null +++ b/docs/known-issues/pt/purchase-cant-be-finished-and-is-stuck-on-freight-type-has-changed.md @@ -0,0 +1,43 @@ +--- +title: 'A compra não pode ser concluída e está travada em "o tipo de frete foi alterado"' +id: mgewQ8QmZ3V3dkc7vdJkV +status: PUBLISHED +createdAt: 2023-09-25T13:28:28.121Z +updatedAt: 2024-03-27T14:37:54.335Z +publishedAt: 2024-03-27T14:37:54.335Z +firstPublishedAt: 2023-09-25T13:28:28.557Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: a-compra-nao-pode-ser-concluida-e-esta-travada-em-o-tipo-de-frete-foi-alterado +locale: pt +kiStatus: Backlog +internalReference: 449341 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Ao usar qualquer promoção que cause a divisão de um item e dois vendedores diferentes forem selecionados, clicar em "Comprar agora" exibirá a mensagem "o tipo de frete foi alterado", impedindo a conclusão da compra. + +## Simulação + + + +- Configure uma promoção "mais por menos", por exemplo; +- Adicionar ao carrinho o item da promoção; +- Adicione outro item de outro vendedor; +- Tente concluir a compra; a mensagem "o tipo de frete foi alterado" será exibida + +## Workaround + + +N/A + + + diff --git a/docs/known-issues/pt/put-price-overwrites-kit-price-logic.md b/docs/known-issues/pt/put-price-overwrites-kit-price-logic.md index 584331225..a0faf4cca 100644 --- a/docs/known-issues/pt/put-price-overwrites-kit-price-logic.md +++ b/docs/known-issues/pt/put-price-overwrites-kit-price-logic.md @@ -1,16 +1,16 @@ --- -title: 'Coloca Preço Sobrescreve Lógica de Preço do KIT' +title: 'O preço de venda substitui a lógica de preço do KIT' id: 6eUXEJkxQUl6NCiFWrIiFw status: PUBLISHED createdAt: 2022-06-28T16:56:02.848Z -updatedAt: 2022-11-25T22:12:23.543Z -publishedAt: 2022-11-25T22:12:23.543Z +updatedAt: 2023-11-09T13:43:40.623Z +publishedAt: 2023-11-09T13:43:40.623Z firstPublishedAt: 2022-06-28T16:56:03.203Z contentType: knownIssue productTeam: Pricing & Promotions author: 2mXZkbi0oi061KicTExNjo tag: Pricing & Promotions -slug: coloca-preco-sobrescreve-logica-de-preco-do-kit +slug: o-preco-de-venda-substitui-a-logica-de-preco-do-kit locale: pt kiStatus: Backlog internalReference: 404486 @@ -23,12 +23,29 @@ internalReference: 404486 +A composição do preço do KIT deve ser baseada no cálculo de seus componentes e suas quantidades. + +Ou seja, o preço de um KIT deve ser: +`SKU_KIT_Price= (component_1*qty_1) + (component_2*qty_2) + (...) + (component_n*qty_n)` + +No entanto, atualmente há uma maneira de contornar essa lógica se o usuário inserir um PUT Price diretamente no sku do kit no Pricing Module. + ## Simulação +1. Crie um KIT com pelo menos dois componentes e defina seus preços e quantidades; +2. Verifique se o preço do KIT está definido de acordo com a lógica mencionada acima. +3. Atualize o preço do KIT no módulo de preços inserindo um PUT Price no sku do kit; +4. Verifique se, mesmo ao atualizar os componentes de preço e suas quantidades, o preço do KIT permanecerá como o preço de venda definido anteriormente + ## Workaround +Ao fazer qualquer alteração nos componentes, um novo preço de venda com o novo cálculo e a lógica correta o substituirá novamente, normalizando o comportamento "errado". + + + + diff --git a/docs/known-issues/pt/quantity-selector-component-doesnt-return-to-the-limit-value-when-user-quickly-clicks.md b/docs/known-issues/pt/quantity-selector-component-doesnt-return-to-the-limit-value-when-user-quickly-clicks.md index 008a76f2e..74dc4aad9 100644 --- a/docs/known-issues/pt/quantity-selector-component-doesnt-return-to-the-limit-value-when-user-quickly-clicks.md +++ b/docs/known-issues/pt/quantity-selector-component-doesnt-return-to-the-limit-value-when-user-quickly-clicks.md @@ -3,8 +3,8 @@ title: 'O componente seletor de quantidade não retorna ao valor limite quando o id: 4QRAzY1A0UD8hOUEkxAawz status: PUBLISHED createdAt: 2022-09-16T16:27:15.880Z -updatedAt: 2022-11-25T22:13:30.254Z -publishedAt: 2022-11-25T22:13:30.254Z +updatedAt: 2024-02-16T20:28:10.783Z +publishedAt: 2024-02-16T20:28:10.783Z firstPublishedAt: 2022-09-16T16:27:16.745Z contentType: knownIssue productTeam: Store Framework @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Store Framework slug: o-componente-seletor-de-quantidade-nao-retorna-ao-valor-limite-quando-o-usuario-clica-rapidamente locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 659909 --- diff --git a/docs/known-issues/pt/quantity-selector-wont-let-me-change-the-value-by-typing.md b/docs/known-issues/pt/quantity-selector-wont-let-me-change-the-value-by-typing.md new file mode 100644 index 000000000..1e9df0302 --- /dev/null +++ b/docs/known-issues/pt/quantity-selector-wont-let-me-change-the-value-by-typing.md @@ -0,0 +1,46 @@ +--- +title: 'O Quantity Selector não permite que eu altere o valor digitando' +id: 4whARKlTiLQhTluJrIRfO5 +status: PUBLISHED +createdAt: 2024-06-28T15:01:34.187Z +updatedAt: 2024-07-05T16:17:08.672Z +publishedAt: 2024-07-05T16:17:08.672Z +firstPublishedAt: 2024-06-28T15:01:35.225Z +contentType: knownIssue +productTeam: FastStore +author: 2mXZkbi0oi061KicTExNjo +tag: FastStore +slug: o-quantity-selector-nao-permite-que-eu-altere-o-valor-digitando +locale: pt +kiStatus: Fixed +internalReference: 1057544 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +O componente seletor de quantidade na Faststore está apresentando um bug. Se o valor mínimo de um produto for 10 e eu quiser digitar 15, o seletor não permitirá que eu exclua o 0 porque ele permitirá que digitemos 1, que seria um valor menor do que a quantidade mínima. Se eu quiser digitar 15, preciso digitar 150 e então poderei excluir o 0. + +## Simulação + + +Você pode testá-lo em nossa loja padrão em nossa página de documentação: +https://developers.vtex.com/docs/guides/faststore/molecules-quantity-selector +https://starter.vtex.app/handmade-plastic-chips-9009169/p + +Nesse caso, o valor mínimo é 1 e o valor máximo é 10. +Tente digitar 2 excluindo o valor 1, mas ele não permitirá que você digite porque, depois de excluir o 1, o valor será menor que o valor mínimo + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/pt/quantityselector-on-stepper-mode-doesnt-refresh-after-reaching-max-available-qunatity.md b/docs/known-issues/pt/quantityselector-on-stepper-mode-doesnt-refresh-after-reaching-max-available-qunatity.md index 286efe8da..ec1d9b8f3 100644 --- a/docs/known-issues/pt/quantityselector-on-stepper-mode-doesnt-refresh-after-reaching-max-available-qunatity.md +++ b/docs/known-issues/pt/quantityselector-on-stepper-mode-doesnt-refresh-after-reaching-max-available-qunatity.md @@ -3,8 +3,8 @@ title: 'O seletor de quantidade no modo stepper não se atualiza após atingir a id: 77bK8oIAPR8LEMtOn6QEqs status: PUBLISHED createdAt: 2022-12-23T12:20:23.568Z -updatedAt: 2022-12-23T12:20:24.148Z -publishedAt: 2022-12-23T12:20:24.148Z +updatedAt: 2024-02-16T20:27:43.811Z +publishedAt: 2024-02-16T20:27:43.811Z firstPublishedAt: 2022-12-23T12:20:24.148Z contentType: knownIssue productTeam: Store Framework @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Store Framework slug: o-seletor-de-quantidade-no-modo-stepper-nao-se-atualiza-apos-atingir-a-qunatity-maxima-disponivel locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 704458 --- diff --git a/docs/known-issues/pt/receive-and-pickup-tabs-are-displayed-according-to-the-searched-zip-codes-availability.md b/docs/known-issues/pt/receive-and-pickup-tabs-are-displayed-according-to-the-searched-zip-codes-availability.md index be7ca6043..a03f1d98d 100644 --- a/docs/known-issues/pt/receive-and-pickup-tabs-are-displayed-according-to-the-searched-zip-codes-availability.md +++ b/docs/known-issues/pt/receive-and-pickup-tabs-are-displayed-according-to-the-searched-zip-codes-availability.md @@ -21,7 +21,7 @@ internalReference: Atualmente, o cenário de exibição das opções "Receber | Retirar" é condicionado ao CEP buscado em qualquer uma das abas. Isso significa que, se na aba de "Receber" for buscado um CEP que não é atendido por um ponto de retirada, a aba "Retirar" não será exibida ao usuário. -![Captura de Tela 2018-11-21 às 14.25.40](https://images.ctfassets.net/alneenqid6w5/5kj7LZNmpiMsum4OSUc8mC/575006d7f6b4ad87dbeb60dea57b191c/Captura_de_Tela_2018-11-21_a__s_14.25.40.png) +![Captura de Tela 2018-11-21 às 14.25.40](//images.ctfassets.net/alneenqid6w5/5kj7LZNmpiMsum4OSUc8mC/575006d7f6b4ad87dbeb60dea57b191c/Captura_de_Tela_2018-11-21_a__s_14.25.40.png) ## Simulação diff --git a/docs/known-issues/pt/received-skus-association-approvals-dont-add-the-sellers-available-sales-channel-on-the-product-when-the-sku-is-sold-by-more-than-1-seller.md b/docs/known-issues/pt/received-skus-association-approvals-dont-add-the-sellers-available-sales-channel-on-the-product-when-the-sku-is-sold-by-more-than-1-seller.md index 7e12f642c..2c2f72b9f 100644 --- a/docs/known-issues/pt/received-skus-association-approvals-dont-add-the-sellers-available-sales-channel-on-the-product-when-the-sku-is-sold-by-more-than-1-seller.md +++ b/docs/known-issues/pt/received-skus-association-approvals-dont-add-the-sellers-available-sales-channel-on-the-product-when-the-sku-is-sold-by-more-than-1-seller.md @@ -3,8 +3,8 @@ title: 'Skus recebidos: As aprovações de associação não adicionam o canal d id: 5ob4jquCm8l84MhX6285h8 status: PUBLISHED createdAt: 2022-04-18T17:15:41.091Z -updatedAt: 2023-05-09T19:06:08.893Z -publishedAt: 2023-05-09T19:06:08.893Z +updatedAt: 2024-02-16T20:25:58.313Z +publishedAt: 2024-02-16T20:25:58.313Z firstPublishedAt: 2022-04-18T17:15:41.436Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: skus-recebidos-as-aprovacoes-de-associacao-nao-adicionam-o-canal-de-vendas-disponivel-do-vendedor-no-produto-quando-o-sku-e-vendido-por-mais-de-um-vendedor locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 562472 --- diff --git a/docs/known-issues/pt/received-skus-filter-do-not-work-with-special-characters.md b/docs/known-issues/pt/received-skus-filter-do-not-work-with-special-characters.md new file mode 100644 index 000000000..99b930d60 --- /dev/null +++ b/docs/known-issues/pt/received-skus-filter-do-not-work-with-special-characters.md @@ -0,0 +1,49 @@ +--- +title: 'O filtro Skus recebido não funciona com caracteres especiais' +id: 6aSErtF2Xv5RuKuIHUEEPg +status: PUBLISHED +createdAt: 2023-11-29T17:58:26.201Z +updatedAt: 2023-11-29T17:58:26.900Z +publishedAt: 2023-11-29T17:58:26.900Z +firstPublishedAt: 2023-11-29T17:58:26.900Z +contentType: knownIssue +productTeam: Marketplace +author: 2mXZkbi0oi061KicTExNjo +tag: Marketplace +slug: o-filtro-skus-recebido-nao-funciona-com-caracteres-especiais +locale: pt +kiStatus: Backlog +internalReference: 944533 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Ao tentar filtrar os skus no módulo Received Skus, o marketplace pode optar por filtrar por vendedor, categoria e/ou marca. + +No entanto, ao selecionar uma marca que tenha caracteres especiais (como "&" ou "+"), o resultado é que não há skus nesse filtro, o que não é correto. + +## Simulação + + + +1. Filtre por uma das opções no módulo Received Skus; +2. Selecione um valor com um caractere especial; +3. Verifique se o resultado é nenhum skus; +4. Agora, pesquise pelo valor na busca e verifique se, de fato, há alguns skus. + + + +## Workaround + + +Não há solução alternativa para corrigir o filtro, mas o uso da pesquisa pode trazer um resultado próximo dos skus. + + + + + diff --git a/docs/known-issues/pt/received-skus-review-tab-missing-products.md b/docs/known-issues/pt/received-skus-review-tab-missing-products.md new file mode 100644 index 000000000..173e088ae --- /dev/null +++ b/docs/known-issues/pt/received-skus-review-tab-missing-products.md @@ -0,0 +1,51 @@ +--- +title: 'Produtos ausentes na guia "Revisão" da Skus recebida' +id: 2UM0JQUZVq5o7NHCjmrg8N +status: PUBLISHED +createdAt: 2023-11-23T16:30:51.874Z +updatedAt: 2024-02-01T12:54:26.917Z +publishedAt: 2024-02-01T12:54:26.917Z +firstPublishedAt: 2023-11-23T16:30:52.647Z +contentType: knownIssue +productTeam: Marketplace +author: 2mXZkbi0oi061KicTExNjo +tag: Marketplace +slug: produtos-ausentes-na-guia-revisao-da-skus-recebida +locale: pt +kiStatus: Fixed +internalReference: 939877 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +As ofertas enviadas pelos vendedores podem eventualmente ir para a guia Revisão do Skus Recebido do Marketplace, dependendo se foram aprovadas ou não nas regras de Qualidade da Oferta. + +Quando estiverem nessa guia, o vendedor poderá atualizar seus skus com as informações corretas (ou quaisquer novas informações). + +No entanto, quando isso acontece, o sku muda seu status de "WaitingReview" (Aguardando revisão) para "Reviewed" (Revisado), desaparecendo da guia Review (Revisão) e de todos os Skus recebidos. + +## Simulação + + + +1. Configure uma regra "Optional requirements" (Requisitos opcionais) no módulo Offer Quality (Qualidade da oferta) no lado do marketplace; +2. Aguarde até que um sku vá para a guia Review (Revisão) por não passar na regra; +3. Aguarde uma atualização do sku no lado do vendedor; +4. Verifique se o sku não está mais na guia Review (Revisão) + + + +## Workaround + + +Aprovar o produto via API: https://developers.vtex.com/docs/api-reference/marketplace-apis-suggestions#put-/suggestions/-sellerId-/-sellerskuid-/versions/-version-/matches/-matchid- + + + + + diff --git a/docs/known-issues/pt/redirects-are-being-counted-multiple-times.md b/docs/known-issues/pt/redirects-are-being-counted-multiple-times.md new file mode 100644 index 000000000..b8e09762e --- /dev/null +++ b/docs/known-issues/pt/redirects-are-being-counted-multiple-times.md @@ -0,0 +1,46 @@ +--- +title: 'Os redirecionamentos estão sendo contados várias vezes' +id: 51JfHBdp72duH5cBWMYl0t +status: PUBLISHED +createdAt: 2024-07-16T19:48:36.586Z +updatedAt: 2024-07-16T19:49:42.290Z +publishedAt: 2024-07-16T19:49:42.290Z +firstPublishedAt: 2024-07-16T19:48:37.314Z +contentType: knownIssue +productTeam: CMS +author: 2mXZkbi0oi061KicTExNjo +tag: CMS +slug: os-redirecionamentos-estao-sendo-contados-varias-vezes +locale: pt +kiStatus: Backlog +internalReference: 1066548 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Ao tentar carregar um arquivo com mais de 200 redirecionamentos, o front entra em um loop e lê esses redirecionamentos três vezes. Isso pode levar a mais redirecionamentos na mensagem de erro na tela ou no modal de carregamento. Os redirecionamentos não estão sendo duplicados, mas estão sendo lidos mais de uma vez. + +## Simulação + + +Tente fazer upload de um arquivo com 930 redirecionamentos, por exemplo. O modal de carregamento aparecerá com um número maior que 930: + ![](https://vtexhelp.zendesk.com/attachments/token/vypbPdcFp4KtjVvI5rL4tHQXU/?name=image.png) + +Se o arquivo contiver um erro, você poderá encontrar uma mensagem de erro semelhante a esta: + ![](https://vtexhelp.zendesk.com/collaboration/graphql/attachments/download/s3-145778c5-53eb-4002-9b91-1b43f7394896/image.png) +Esse é apenas um erro frontal e não está afetando o carregamento dos redirecionamentos em si + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/pt/redirects-for-preview-links-when-using-in-the-final-of-the-url.md b/docs/known-issues/pt/redirects-for-preview-links-when-using-in-the-final-of-the-url.md new file mode 100644 index 000000000..ea1642c10 --- /dev/null +++ b/docs/known-issues/pt/redirects-for-preview-links-when-using-in-the-final-of-the-url.md @@ -0,0 +1,44 @@ +--- +title: 'Redirecionamentos para links de visualização ao usar / no final do URL' +id: 7mO7pEA0DMclbWy2pPPUkd +status: PUBLISHED +createdAt: 2023-10-27T19:00:01.248Z +updatedAt: 2023-10-27T19:00:01.916Z +publishedAt: 2023-10-27T19:00:01.916Z +firstPublishedAt: 2023-10-27T19:00:01.916Z +contentType: knownIssue +productTeam: FastStore +author: 2mXZkbi0oi061KicTExNjo +tag: FastStore +slug: redirecionamentos-para-links-de-visualizacao-ao-usar-no-final-do-url +locale: pt +kiStatus: Backlog +internalReference: 927041 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Na Faststore, se você acessar um link de visualização com o / no final do URL, o link será redirecionado para uma página como esta https://starter.prd-dv-fastorecloud-eks-n10-use1a.us-east-1.eksctl.io.ingress.vtex.io/s + +## Simulação + + +Tente acessar uma página de visualização da Faststore com um / no final do URL, como https://starter.vtex.app/s/ +Você será redirecionado para https://starter.prd-dv-fastorecloud-eks-n10-use1a.us-east-1.eksctl.io.ingress.vtex.io/s + + + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/pt/refid-behavior-not-consistent-between-api-and-ui.md b/docs/known-issues/pt/refid-behavior-not-consistent-between-api-and-ui.md new file mode 100644 index 000000000..d52eab647 --- /dev/null +++ b/docs/known-issues/pt/refid-behavior-not-consistent-between-api-and-ui.md @@ -0,0 +1,45 @@ +--- +title: 'O comportamento do RefId não é consistente entre a API e a interface do usuário' +id: 4007iEJ8bCN96PBY0nsIB4 +status: PUBLISHED +createdAt: 2023-09-29T13:11:04.826Z +updatedAt: 2023-10-20T13:41:48.679Z +publishedAt: 2023-10-20T13:41:48.679Z +firstPublishedAt: 2023-09-29T13:11:05.384Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: o-comportamento-do-refid-nao-e-consistente-entre-a-api-e-a-interface-do-usuario +locale: pt +kiStatus: Backlog +internalReference: 910050 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + + +Atualmente, temos dois comportamentos para o código refid: por meio da API, não é possível ser igual a outros produtos, mas por meio da interface do usuário, é possível inserir o mesmo valor que outros produtos já têm. + +## Simulação + + + +Criar um produto com um código redIf +Crie outro produto e tente usar o mesmo código refId que o outro; via API não será possível, mas via UI será + +## Workaround + + + +Se você precisar usar os mesmos refIds para produtos diferentes, insira-os por meio da interface do usuário. + + + + + diff --git a/docs/known-issues/pt/regex-conflict-causes-us-to-misidentify-mastercard-as-visa.md b/docs/known-issues/pt/regex-conflict-causes-us-to-misidentify-mastercard-as-visa.md new file mode 100644 index 000000000..cd3b862ff --- /dev/null +++ b/docs/known-issues/pt/regex-conflict-causes-us-to-misidentify-mastercard-as-visa.md @@ -0,0 +1,49 @@ +--- +title: 'O conflito de regex nos faz identificar erroneamente Mastercard como Visa' +id: MzUm8xH6vDeGxWcj6GCbZ +status: PUBLISHED +createdAt: 2023-09-04T17:51:08.019Z +updatedAt: 2023-11-30T15:25:47.066Z +publishedAt: 2023-11-30T15:25:47.066Z +firstPublishedAt: 2023-09-04T17:51:09.705Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: o-conflito-de-regex-nos-faz-identificar-erroneamente-mastercard-como-visa +locale: pt +kiStatus: Backlog +internalReference: 893588 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +O conflito de regex nos faz identificar incorretamente a marca dos cartões no checkout. + +## Simulação + + + +1. Configure duas condições de pagamento, uma para processamento de cartão de crédito Visa e outra para processamento de cartão de crédito Mastercard +2. Compre um item aleatório na loja e opte por pagá-lo com cartão de crédito. +3. Preencha o número do cartão com o Mastercard BIN 523431 e complete com números aleatórios. +4. Preencha as demais informações do cartão com dados falsos +5. Finalize a compra +6. Vá para o admin e procure a transação já criada e o pagamento será identificado como Visa em vez de Mastercard + + + +## Workaround + + +N/a + + + + + diff --git a/docs/known-issues/pt/region-api-returns-seller-list-due-to-cache.md b/docs/known-issues/pt/region-api-returns-seller-list-due-to-cache.md new file mode 100644 index 000000000..0008f29e9 --- /dev/null +++ b/docs/known-issues/pt/region-api-returns-seller-list-due-to-cache.md @@ -0,0 +1,43 @@ +--- +title: 'A API da região retorna a lista de vendedores devido ao cache' +id: 1uDscW8Z3tG4EXS23fCfci +status: PUBLISHED +createdAt: 2024-01-22T17:34:18.690Z +updatedAt: 2024-01-22T17:48:47.576Z +publishedAt: 2024-01-22T17:48:47.576Z +firstPublishedAt: 2024-01-22T17:34:19.518Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: a-api-da-regiao-retorna-a-lista-de-vendedores-devido-ao-cache +locale: pt +kiStatus: Backlog +internalReference: 969692 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Ao usar uma estrutura de subconta com região, se a API Get sellers by region or address for usada em ambas as contas para o mesmo canal de vendas e uma delas não estiver disponível para esse canal de vendas, ela retornará uma lista de vendedores devido ao cache. + +## Simulação + + + +- Crie uma nova loja; +- Defina um canal de vendas diferente para a loja; +- Use a API Get sellers by region or address in the store (Obter vendedores por região ou endereço na loja); +- Usar novamente a API para o mesmo canal de vendas na outra loja + +## Workaround + + +N/A + + + diff --git a/docs/known-issues/pt/regions-api-doesnt-calculate-the-seller-1-correctly-while-requesting-nonwhitelabel-sellers.md b/docs/known-issues/pt/regions-api-doesnt-calculate-the-seller-1-correctly-while-requesting-nonwhitelabel-sellers.md index 2ab471e18..de0f7d42d 100644 --- a/docs/known-issues/pt/regions-api-doesnt-calculate-the-seller-1-correctly-while-requesting-nonwhitelabel-sellers.md +++ b/docs/known-issues/pt/regions-api-doesnt-calculate-the-seller-1-correctly-while-requesting-nonwhitelabel-sellers.md @@ -1,10 +1,10 @@ --- title: 'Regions API não calcula corretamente o "seller 1" ao solicitar sellers que não são white label' id: 20sT9AMMi7Ob5IZc7FeiCB -status: PUBLISHED +status: DRAFT createdAt: 2022-03-28T20:45:27.687Z -updatedAt: 2022-11-25T21:53:57.112Z -publishedAt: 2022-11-25T21:53:57.112Z +updatedAt: 2024-03-14T13:47:34.269Z +publishedAt: firstPublishedAt: 2022-03-28T20:45:28.144Z contentType: knownIssue productTeam: Checkout diff --git a/docs/known-issues/pt/registered-users-not-logged-in-cannot-finish-checkout-when-changing-from-delivery-to-pickup-on-the-checkout-page.md b/docs/known-issues/pt/registered-users-not-logged-in-cannot-finish-checkout-when-changing-from-delivery-to-pickup-on-the-checkout-page.md new file mode 100644 index 000000000..32033374a --- /dev/null +++ b/docs/known-issues/pt/registered-users-not-logged-in-cannot-finish-checkout-when-changing-from-delivery-to-pickup-on-the-checkout-page.md @@ -0,0 +1,45 @@ +--- +title: 'Os usuários registrados (não conectados) não conseguem concluir o checkout ao mudar de entrega para retirada na página de checkout' +id: hmQ2riW1Ptjxyhk6gcWxN +status: PUBLISHED +createdAt: 2023-07-28T19:49:16.993Z +updatedAt: 2024-04-17T15:46:57.958Z +publishedAt: 2024-04-17T15:46:57.958Z +firstPublishedAt: 2023-07-28T19:49:17.732Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: os-usuarios-registrados-nao-conectados-nao-conseguem-concluir-o-checkout-ao-mudar-de-entrega-para-retirada-na-pagina-de-checkout +locale: pt +kiStatus: Fixed +internalReference: 870845 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Quando um usuário registrado (não conectado) inicia o checkout com Entrega como opção de envio e, posteriormente, muda para retirada, ao tentar concluir o checkout, a mensagem de erro "O campo Número no anexo de envio é inválido" será exibida e não permitirá a realização do pedido. + +## Simulação + + + +1. Vá para o checkout e adicione um novo item +2. Insira um código postal para calcular o frete e mantenha **Delivery** selecionado +3. Prossiga para a finalização da compra e, quando solicitado a inserir um e-mail, use o de um usuário registrado +4. O checkout mostrará uma mensagem pop-up informando que seus dados pessoais foram recuperados de compras anteriores +5. Mude de Delivery para Pick-Up e tente concluir o pedido (a mensagem de erro será exibida + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/pt/removing-ean-via-api-is-not-inactivating-skus-without-refids.md b/docs/known-issues/pt/removing-ean-via-api-is-not-inactivating-skus-without-refids.md index 2ce5bae86..6bbf70f8d 100644 --- a/docs/known-issues/pt/removing-ean-via-api-is-not-inactivating-skus-without-refids.md +++ b/docs/known-issues/pt/removing-ean-via-api-is-not-inactivating-skus-without-refids.md @@ -3,8 +3,8 @@ title: 'A remoção do EAN via API não está inativando SKUs sem RefIDs' id: 2DIKKs93S41F38c3PrekSO status: PUBLISHED createdAt: 2022-08-01T11:37:52.731Z -updatedAt: 2022-11-25T21:44:12.277Z -publishedAt: 2022-11-25T21:44:12.277Z +updatedAt: 2024-07-01T18:48:35.030Z +publishedAt: 2024-07-01T18:48:35.030Z firstPublishedAt: 2022-08-01T11:37:53.288Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: a-remocao-do-ean-via-api-nao-esta-inativando-skus-sem-refids locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 626031 --- diff --git a/docs/known-issues/pt/render-component-issues-on-site-editor.md b/docs/known-issues/pt/render-component-issues-on-site-editor.md index 4613341ee..38348cc1c 100644 --- a/docs/known-issues/pt/render-component-issues-on-site-editor.md +++ b/docs/known-issues/pt/render-component-issues-on-site-editor.md @@ -1,16 +1,16 @@ --- -title: 'Editores de componentes de renderização no site' +title: 'Problemas com o componente de renderização no editor de sites' id: 66gcFw8LwnL6WsvuXPRzFn status: PUBLISHED createdAt: 2022-04-19T19:41:08.520Z -updatedAt: 2023-03-10T14:17:10.739Z -publishedAt: 2023-03-10T14:17:10.739Z +updatedAt: 2024-06-21T12:24:51.158Z +publishedAt: 2024-06-21T12:24:51.158Z firstPublishedAt: 2022-04-19T19:41:09.223Z contentType: knownIssue productTeam: CMS author: 2mXZkbi0oi061KicTExNjo tag: CMS -slug: editores-de-componentes-de-renderizacao-no-site +slug: problemas-com-o-componente-de-renderizacao-no-editor-de-sites locale: pt kiStatus: Backlog internalReference: 415674 @@ -23,21 +23,28 @@ internalReference: 415674 -Este comportamento ocorre de forma intermitente, às vezes os componentes não são renderizados e às vezes é renderizado duas vezes com base em cliques na página. +Devido à quantidade de informações na página, o editor do site pode ter problemas ao renderizar blocos. Esse comportamento ocorre de forma intermitente, às vezes os componentes não são renderizados e às vezes são renderizados duas vezes. Pode acontecer de nenhum bloco aparecer no editor do site: + ![](https://vtexhelp.zendesk.com/attachments/token/miNCNkBPcmbXcVHmb9f5HWxIS/?name=image.png) +Ou pode acontecer com menos blocos. -## +Também pode ocorrer um atraso após salvar um novo conteúdo. O conteúdo é salvo, mas a tela continua carregando: + + ![](https://vtexhelp.zendesk.com/attachments/token/BwlA7jzWiWCxYMLOGxMb0N84N/?name=image.png) ## Simulação -Tente editar o Site Editor, às vezes ele não será renderizado e às vezes alguns blocos serão renderizados duas vezes. +1 - Tente editar o Site Editor, às vezes ele não será renderizado e, às vezes, alguns blocos serão renderizados duas vezes. + +2 - Tente salvar uma alteração de conteúdo, o conteúdo é salvo, mas a tela continua carregando -## ## Workaround -Não há nenhuma solução de trabalho conhecida. +Nenhuma solução alternativa conhecida está disponível. + + diff --git a/docs/known-issues/pt/replacing-orders-with-different-sales-channel.md b/docs/known-issues/pt/replacing-orders-with-different-sales-channel.md new file mode 100644 index 000000000..122336871 --- /dev/null +++ b/docs/known-issues/pt/replacing-orders-with-different-sales-channel.md @@ -0,0 +1,43 @@ +--- +title: 'Substituição de pedidos por outro canal de vendas' +id: 2gShXcwLLHu7R8JyPjP0W6 +status: PUBLISHED +createdAt: 2024-02-16T13:02:17.686Z +updatedAt: 2024-02-16T13:05:20.998Z +publishedAt: 2024-02-16T13:05:20.998Z +firstPublishedAt: 2024-02-16T13:02:18.609Z +contentType: knownIssue +productTeam: Order Management +author: 2mXZkbi0oi061KicTExNjo +tag: Order Management +slug: substituicao-de-pedidos-por-outro-canal-de-vendas +locale: pt +kiStatus: Backlog +internalReference: 982965 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Identificamos que não é possível substituir uma SKU no pedido se o canal de vendas (SC), igual a 1, não estiver disponível para a conta. + +Por exemplo, a conta A não tem canal de vendas=1, apenas SC=2, na solicitação de substituição do pedido estamos enviando canal de vendas=1 e não 2. + +## Simulação + + +A conta A não tem canal de vendas=1, apenas SC=2, na solicitação de substituição de pedido, quando eles solicitam a substituição de uma SKU, estamos enviando o canal de vendas=1 e não o 2, portanto, não é possível realizar a substituição + +## Workaround + + +N/A. + + + + + diff --git a/docs/known-issues/pt/replicated-pending-payment-emails.md b/docs/known-issues/pt/replicated-pending-payment-emails.md index 50ca36774..25f6ca5cb 100644 --- a/docs/known-issues/pt/replicated-pending-payment-emails.md +++ b/docs/known-issues/pt/replicated-pending-payment-emails.md @@ -3,8 +3,8 @@ title: 'E-mails de Pagamento Pendente Replicado' id: 6ibJCSrep1aWEKi1DRTLDv status: PUBLISHED createdAt: 2022-05-18T18:30:57.906Z -updatedAt: 2022-11-25T22:02:18.499Z -publishedAt: 2022-11-25T22:02:18.499Z +updatedAt: 2024-02-16T20:29:35.766Z +publishedAt: 2024-02-16T20:29:35.766Z firstPublishedAt: 2022-05-18T18:30:58.383Z contentType: knownIssue productTeam: Order Management @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Order Management slug: emails-de-pagamento-pendente-replicado locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 348932 --- diff --git a/docs/known-issues/pt/request-routing-is-inconsistent-when-running-ab-tests.md b/docs/known-issues/pt/request-routing-is-inconsistent-when-running-ab-tests.md new file mode 100644 index 000000000..1289cb7ed --- /dev/null +++ b/docs/known-issues/pt/request-routing-is-inconsistent-when-running-ab-tests.md @@ -0,0 +1,41 @@ +--- +title: 'O roteamento de solicitações é inconsistente ao executar testes A/B' +id: 5ukS8DTwmWsM0fNWQLYFQ1 +status: PUBLISHED +createdAt: 2023-11-08T21:42:53.184Z +updatedAt: 2023-11-08T21:45:26.642Z +publishedAt: 2023-11-08T21:45:26.642Z +firstPublishedAt: 2023-11-08T21:42:53.723Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: o-roteamento-de-solicitacoes-e-inconsistente-ao-executar-testes-ab +locale: pt +kiStatus: Backlog +internalReference: 931246 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ +As solicitações HTTP de navegação da loja não respeitam o cookie de seleção de espaço de trabalho durante a sessão. Na verdade, durante uma única sessão, um usuário pode receber respostas de todos os espaços de trabalho que estão sendo testados. + +## Simulação + +1. Crie um teste A/B em sua loja usando o VTEX IO CLI +2. Abra a guia "Application" (Aplicativo) no Chrome DevTools (ou equivalente em seu navegador) + 1. Navegue pela loja e limpe o cookie `VtexWorkspace` após cada clique + 2. Você deverá ver os valores mudarem eventualmente, mesmo que o cookie da sessão não tenha sido alterado. +3. Abra a guia "Network" (Rede) no Chrome DevTools (ou equivalente em seu navegador) + 1. Navegue pela loja e observe as solicitações HTTP que são feitas + 2. Você deve ver que a string de consulta `workspace` é definida com valores diferentes durante toda a sessão + +## Workaround + +Não há nenhuma solução alternativa disponível. Os testes A/B não são recomendados e seus resultados não devem ser considerados corretos até que esse problema conhecido seja corrigido. + + diff --git a/docs/known-issues/pt/reserved-stock-in-invoiced-orders.md b/docs/known-issues/pt/reserved-stock-in-invoiced-orders.md index 7ea19e6a6..4c1145f0e 100644 --- a/docs/known-issues/pt/reserved-stock-in-invoiced-orders.md +++ b/docs/known-issues/pt/reserved-stock-in-invoiced-orders.md @@ -1,10 +1,10 @@ --- title: 'Estoque reservado em pedidos faturados' id: TfDOKEybi6eSAEoCEEAqg -status: PUBLISHED +status: DRAFT createdAt: 2017-06-13T18:43:58.606Z -updatedAt: 2022-12-22T14:51:09.663Z -publishedAt: 2022-12-22T14:51:09.663Z +updatedAt: 2023-10-17T15:29:19.908Z +publishedAt: firstPublishedAt: 2017-06-14T00:07:07.051Z contentType: knownIssue productTeam: Post-purchase diff --git a/docs/known-issues/pt/returned-itens-with-same-skuid-on-different-uniqueid-arrays-it-is-not-visible-properly.md b/docs/known-issues/pt/returned-itens-with-same-skuid-on-different-uniqueid-arrays-it-is-not-visible-properly.md new file mode 100644 index 000000000..cee827f55 --- /dev/null +++ b/docs/known-issues/pt/returned-itens-with-same-skuid-on-different-uniqueid-arrays-it-is-not-visible-properly.md @@ -0,0 +1,42 @@ +--- +title: 'Itens retornados com o mesmo SkuId em matrizes UniqueId diferentes não estão visíveis corretamente' +id: 65uUpH4uSicaDzruCIBaTq +status: PUBLISHED +createdAt: 2024-06-14T20:48:37.328Z +updatedAt: 2024-06-14T20:48:38.207Z +publishedAt: 2024-06-14T20:48:38.207Z +firstPublishedAt: 2024-06-14T20:48:38.207Z +contentType: knownIssue +productTeam: Order Management +author: 2mXZkbi0oi061KicTExNjo +tag: Order Management +slug: itens-retornados-com-o-mesmo-skuid-em-matrizes-uniqueid-diferentes-nao-estao-visiveis-corretamente +locale: pt +kiStatus: Backlog +internalReference: 1050294 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + + +## Simulação + + +Crie um pedido com mais de uma quantidade de itens, criando um pedido com mais de uma matriz de itens com o mesmo skuid. Faturar o pedido e, nas páginas de retorno, será possível ver que o item não tem informações sobre as diferenças entre cada um deles. + + + +## Workaround + + +Não há solução para isso. + + + + + diff --git a/docs/known-issues/pt/reward-value-not-added-or-have-a-different-value-added-to-gift-card.md b/docs/known-issues/pt/reward-value-not-added-or-have-a-different-value-added-to-gift-card.md index 6d2b71c4f..4c271a0ad 100644 --- a/docs/known-issues/pt/reward-value-not-added-or-have-a-different-value-added-to-gift-card.md +++ b/docs/known-issues/pt/reward-value-not-added-or-have-a-different-value-added-to-gift-card.md @@ -3,8 +3,8 @@ title: 'O valor do prêmio não foi adicionado ou foi adicionado um valor difere id: 3i9TwGKpYOkwnHUXDON9V7 status: PUBLISHED createdAt: 2023-06-14T16:06:37.154Z -updatedAt: 2023-06-14T16:06:37.696Z -publishedAt: 2023-06-14T16:06:37.696Z +updatedAt: 2023-06-27T12:44:59.727Z +publishedAt: 2023-06-27T12:44:59.727Z firstPublishedAt: 2023-06-14T16:06:37.696Z contentType: knownIssue productTeam: Checkout @@ -23,20 +23,22 @@ internalReference: 844079 -O valor do prêmio pode não ser ou ter um valor diferente adicionado ao cartão-presente do comprador. +O valor do prêmio pode não ser ou ter um valor diferente adicionado ao cartão-presente do comprador quando a promoção estiver configurada para aplicar o valor do prêmio quando o status do pedido mudar para pagamento aprovado. ## Simulação -- Crie uma promoção de valor de prêmio; +- Crie uma promoção de valor de prêmio para aplicar quando o status do pedido mudar para pagamento aprovado; - Conclua uma compra; - Verifique as interações em Detalhes do pedido no admin; não haverá a mensagem "_XX adicionado ao programa de fidelidade do usuário_ ## Workaround -Selecione via admin a opção "Gift Cards" no menu, selecione o cartão-presente do comprador e clique em "Statement" (Declaração) na coluna Actions (Ações) para adicionar o valor adequado. + +- Selecione via admin a opção "Gift Cards" (Cartões-presente) no menu, selecione o cartão-presente do comprador e clique em "Statement" (Declaração) na coluna Actions (Ações) para adicionar o valor adequado; +- Configure a promoção do valor do prêmio para ser aplicada quando o status do pedido mudar para faturado. diff --git a/docs/known-issues/pt/rewriter-is-not-receiving-url-updates.md b/docs/known-issues/pt/rewriter-is-not-receiving-url-updates.md new file mode 100644 index 000000000..3a671d5c1 --- /dev/null +++ b/docs/known-issues/pt/rewriter-is-not-receiving-url-updates.md @@ -0,0 +1,57 @@ +--- +title: 'O reescritor não está recebendo atualizações de URL' +id: 4c3S9s57SzQCv8zv4L77Fu +status: PUBLISHED +createdAt: 2024-07-16T19:24:56.813Z +updatedAt: 2024-07-16T19:24:57.773Z +publishedAt: 2024-07-16T19:24:57.773Z +firstPublishedAt: 2024-07-16T19:24:57.773Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: o-reescritor-nao-esta-recebendo-atualizacoes-de-url +locale: pt +kiStatus: Backlog +internalReference: 1066527 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Quando uma URL é alterada/excluída no catálogo, o reescritor não recebe essa alteração. Como o reescritor não é notificado sobre isso, o URL ainda está apontando para o tipo errado, o que também pode levar a problemas no IS. + +Isso também pode acontecer ao criar novas rotas de categoria/subcategoria no catálogo. Às vezes, o reescritor precisará que você execute a consulta bootstrap para receber essas rotas. + +## Simulação + + +Tente excluir uma marca existente do catálogo +Execute a mutação para ver como esse caminho está sendo recebido no reescritor + + {internal{ get(path:"/brand"){ from declarer query disableSitemapEntry }}} + +Se você procurar essa marca na vitrine, ela ainda estará apontando para um `map=b` + +Você também pode verificar como esse caminho está sendo retornado no pageType; se for um fullText, o pageType foi atualizado e o rewriter não + +## Workaround + + +Tente excluir a rota manualmente do reescritor: + + mutation{ internal{ delete(path:"/path"){ from id resolveAs } }} + + +Tente executar a consulta bootstrap para atualizar o reescritor: + + {bootstrap { brands categories}} + + + + + diff --git a/docs/known-issues/pt/roundingmode-ceilingfloor-not-working-properly-among-items-with-unitmultiplier-other-than-1.md b/docs/known-issues/pt/roundingmode-ceilingfloor-not-working-properly-among-items-with-unitmultiplier-other-than-1.md new file mode 100644 index 000000000..2fa3534d1 --- /dev/null +++ b/docs/known-issues/pt/roundingmode-ceilingfloor-not-working-properly-among-items-with-unitmultiplier-other-than-1.md @@ -0,0 +1,52 @@ +--- +title: 'O modo de arredondamento de teto/piso não está funcionando corretamente entre itens com multiplicador de unidade diferente de 1' +id: 5KzOM5kEp8QpkBTX7hdil1 +status: PUBLISHED +createdAt: 2024-01-18T17:53:08.668Z +updatedAt: 2024-01-18T17:53:09.229Z +publishedAt: 2024-01-18T17:53:09.229Z +firstPublishedAt: 2024-01-18T17:53:09.229Z +contentType: knownIssue +productTeam: Pricing & Promotions +author: 2mXZkbi0oi061KicTExNjo +tag: Pricing & Promotions +slug: o-modo-de-arredondamento-de-tetopiso-nao-esta-funcionando-corretamente-entre-itens-com-multiplicador-de-unidade-diferente-de-1 +locale: pt +kiStatus: Backlog +internalReference: 968349 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + + +É possível definir, por meio de uma tarefa para a equipe de produtos, a alteração da forma como o valor do desconto é arredondado no carrinho. +Em um cenário em que a conta está usando um modo de arredondamento de teto ou piso, esse arredondamento não funcionará corretamente com itens com unitmultiplier diferente de 1. + +Isso ocorre porque o unitMultiplier desse item é 100,0. Quando o RnB arredonda o valor do desconto para o checkout, ele arredonda o preço unitário. Portanto, ele pega o valor de uma unidade pequena e o arredonda para cima. Em seguida, ele pega o desconto total, divide-o pela quantidade vezes o unitMultiplier e arredonda-o para duas casas decimais. +Como o RnB leva em conta apenas duas casas decimais, ele arredonda para 0,01 ou 0,02. + +## Simulação + + + +Exemplo: +Desconto total: -3.96 +Desconto unitário = -3,96 / (2*100) = -0,0198 + +Então, qual item receberá 0,0198% do desconto, em vez de 3,96% + +## Workaround + + + +Uma solução válida seria voltar a definir no roundingMode, para que o problema pare de ocorrer. + + + + + diff --git a/docs/known-issues/pt/route-prioritization-does-not-offer-the-best-option-in-terms-of-quantity-of-packages-and-items.md b/docs/known-issues/pt/route-prioritization-does-not-offer-the-best-option-in-terms-of-quantity-of-packages-and-items.md new file mode 100644 index 000000000..8ede44a56 --- /dev/null +++ b/docs/known-issues/pt/route-prioritization-does-not-offer-the-best-option-in-terms-of-quantity-of-packages-and-items.md @@ -0,0 +1,42 @@ +--- +title: 'A priorização de rotas não oferece a melhor opção em termos de quantidade de pacotes e itens' +id: 4verafDuoFnC5vGDI4UV1m +status: PUBLISHED +createdAt: 2023-10-30T18:28:52.771Z +updatedAt: 2023-10-30T18:28:53.648Z +publishedAt: 2023-10-30T18:28:53.648Z +firstPublishedAt: 2023-10-30T18:28:53.648Z +contentType: knownIssue +productTeam: Logistics +author: 2mXZkbi0oi061KicTExNjo +tag: Logistics +slug: a-priorizacao-de-rotas-nao-oferece-a-melhor-opcao-em-termos-de-quantidade-de-pacotes-e-itens +locale: pt +kiStatus: Backlog +internalReference: 927747 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Na logística, o primeiro critério de desempate quando o sistema está escolhendo a rota (armazém + doca + política de remessa) está relacionado ao número de pacotes necessários para essa rota específica; menos pacotes significa que a rota deve ser melhor. +No entanto, o sistema não pode considerar a relação entre o número de pacotes e o número de itens em cada pacote. +Isso significa que, por exemplo, um pedido com 2 pacotes e 2 itens pode ser priorizado quando houver uma rota disponível que entregue apenas 1 pacote com todos os itens. + +## Simulação + + +Não há uma maneira fácil de simular esse cenário, pois ele é muito específico e o sistema pode se comportar de maneira diferente em cada caso, mas temos um exemplo bem claro em que o sistema escolhe o SLA que divide o pacote em 2 em vez de oferecer o SLA com apenas 1 pacote + +## Workaround + + +O comerciante pode separar a política de armazém + doca + envio, com nome de método de envio diferente, para não depender da priorização da rota. + + + + diff --git a/docs/known-issues/pt/sales-channel-configured-in-b2b-settings-is-not-assigned-after-approving-organizations.md b/docs/known-issues/pt/sales-channel-configured-in-b2b-settings-is-not-assigned-after-approving-organizations.md new file mode 100644 index 000000000..94f422ef2 --- /dev/null +++ b/docs/known-issues/pt/sales-channel-configured-in-b2b-settings-is-not-assigned-after-approving-organizations.md @@ -0,0 +1,49 @@ +--- +title: 'O canal de vendas configurado nas Configurações B2B não é atribuído após a aprovação das Organizações' +id: 7kxMtk2YHJdk5uPdj5wBs5 +status: PUBLISHED +createdAt: 2023-07-21T20:03:44.671Z +updatedAt: 2023-07-21T20:03:45.295Z +publishedAt: 2023-07-21T20:03:45.295Z +firstPublishedAt: 2023-07-21T20:03:45.295Z +contentType: knownIssue +productTeam: B2B +author: 2mXZkbi0oi061KicTExNjo +tag: B2B +slug: o-canal-de-vendas-configurado-nas-configuracoes-b2b-nao-e-atribuido-apos-a-aprovacao-das-organizacoes +locale: pt +kiStatus: Backlog +internalReference: 866933 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +O canal de vendas configurado nas configurações de organizações B2B não é salvo nos detalhes da organização. + +## Simulação + + + +- Configure um canal de vendas padrão nas configurações de organizações B2B; +- Criar uma solicitação de organização; +- Aprovar a solicitação da organização; +- Verifique os detalhes da organização; ela não terá nenhum canal de vendas atribuído + +## Workaround + + + +- Atribua o canal de vendas à organização por meio do administrador; +- Crie um acionador para o esquema da entidade da organização: + + "v-triggers": [{"name": "define-salesChannel-default", "active": true, "condition": "salesChannel is null", "action": { "type": "save" (salvar), "dataEntity" (entidade de dados): "organizations", "json": { "id": "{!id}", "salesChannel": "{adicione aqui o salesChannelId definido nas configurações de organizações B2B}" } } }] + + + + + diff --git a/docs/known-issues/pt/schema-validation-failing-for-custom-types-in-headless-cms.md b/docs/known-issues/pt/schema-validation-failing-for-custom-types-in-headless-cms.md new file mode 100644 index 000000000..467e5b216 --- /dev/null +++ b/docs/known-issues/pt/schema-validation-failing-for-custom-types-in-headless-cms.md @@ -0,0 +1,46 @@ +--- +title: 'Falha na validação do esquema para tipos personalizados no Headless CMS' +id: 2dcDsFQkqbNqJZXEzztQ11 +status: PUBLISHED +createdAt: 2023-09-19T21:43:59.145Z +updatedAt: 2023-09-19T21:43:59.945Z +publishedAt: 2023-09-19T21:43:59.945Z +firstPublishedAt: 2023-09-19T21:43:59.945Z +contentType: knownIssue +productTeam: CMS +author: 2mXZkbi0oi061KicTExNjo +tag: CMS +slug: falha-na-validacao-do-esquema-para-tipos-personalizados-no-headless-cms +locale: pt +kiStatus: Backlog +internalReference: 903687 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + + +Temos falhas nas validações de esquema em campos obrigatórios sem valor padrão no Headless CMS para tipos de página personalizados, a biblioteca que usamos está considerando a falha, mas os campos obrigatórios são preenchidos corretamente + +## Simulação + + + +Criar uma estrutura de esquema para uma página específica com um campo obrigatório e não colocar um valor padrão para esse campo obrigatório + + + ... "required": ["field1"],"properties": {"field1": { "title": "Field" (Campo), "type" (Tipo): "string", "description": "Alguma descrição" }}... + +## Workaround + + +Coloque um valor padrão nos campos obrigatórios + + + + + diff --git a/docs/known-issues/pt/scroll-issue-when-zooming-after-search-page-render.md b/docs/known-issues/pt/scroll-issue-when-zooming-after-search-page-render.md new file mode 100644 index 000000000..47a5059ed --- /dev/null +++ b/docs/known-issues/pt/scroll-issue-when-zooming-after-search-page-render.md @@ -0,0 +1,45 @@ +--- +title: 'Problema de rolagem ao aplicar zoom após a renderização da página de pesquisa' +id: 2FcX9UNvBOanE3EhH9q0DT +status: PUBLISHED +createdAt: 2024-02-08T16:51:28.278Z +updatedAt: 2024-03-06T14:17:07.639Z +publishedAt: 2024-03-06T14:17:07.639Z +firstPublishedAt: 2024-02-08T16:51:29.011Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: problema-de-rolagem-ao-aplicar-zoom-apos-a-renderizacao-da-pagina-de-pesquisa +locale: pt +kiStatus: Fixed +internalReference: 979464 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + + +Ao alterar a janela de visualização ou aumentar o zoom da tela nas páginas de pesquisa após o primeiro carregamento, não é permitido rolar a página corretamente. + +## Simulação + + + + +- Carregue sua página de pesquisa +- Altere o zoom do seu navegador +- Tentar rolar a págin + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/pt/scroll-issues-when-swiping-in-mobile-in-quick-view-when-theres-a-slider-layout-on-background.md b/docs/known-issues/pt/scroll-issues-when-swiping-in-mobile-in-quick-view-when-theres-a-slider-layout-on-background.md new file mode 100644 index 000000000..36966e36b --- /dev/null +++ b/docs/known-issues/pt/scroll-issues-when-swiping-in-mobile-in-quick-view-when-theres-a-slider-layout-on-background.md @@ -0,0 +1,48 @@ +--- +title: 'Problemas de rolagem ao deslizar no celular na visualização rápida quando há um layout de controle deslizante em segundo plano' +id: 5B7g5Wt1iyh0BLwIUprO2C +status: PUBLISHED +createdAt: 2024-02-20T17:58:53.942Z +updatedAt: 2024-02-20T17:58:54.806Z +publishedAt: 2024-02-20T17:58:54.806Z +firstPublishedAt: 2024-02-20T17:58:54.806Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: problemas-de-rolagem-ao-deslizar-no-celular-na-visualizacao-rapida-quando-ha-um-layout-de-controle-deslizante-em-segundo-plano +locale: pt +kiStatus: Backlog +internalReference: 985097 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Ao deslizar a imagem de um produto na visualização rápida em dispositivos móveis quando há um layout de controle deslizante em segundo plano, ambos os controles deslizantes são movidos para o próximo em vez de apenas a imagem na visualização rápida + +## Simulação + + + + +- Abra uma visualização rápida no celular com um layout de controle deslizante no plano de fundo +- Tente deslizar a imagem do produto + +O comportamento esperado é que não apenas a imagem do produto da visualização rápida seja alterada, mas também os produtos no layout/prateleira do controle deslizante + + + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/pt/search-analytics-duplicated-events.md b/docs/known-issues/pt/search-analytics-duplicated-events.md new file mode 100644 index 000000000..52093dfec --- /dev/null +++ b/docs/known-issues/pt/search-analytics-duplicated-events.md @@ -0,0 +1,60 @@ +--- +title: 'Pesquisar eventos duplicados do Analytics' +id: 48h3ObR7qqRHvU36weCvjC +status: PUBLISHED +createdAt: 2023-03-15T19:40:23.229Z +updatedAt: 2023-09-20T18:49:19.673Z +publishedAt: 2023-09-20T18:49:19.673Z +firstPublishedAt: 2023-03-15T19:40:23.835Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: pesquisar-eventos-duplicados-do-analytics +locale: pt +kiStatus: Fixed +internalReference: 771986 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Alguns eventos dos relatórios da Pesquisa Inteligente estão duplicados, o que pode afetar a exibição de análise no módulo de administração de pesquisa. + + +#### FAQ + +**1. Isso afeta todos os eventos da VTEX (por exemplo, Request Capture, painéis da página inicial do administrador, etc.)? + +Não, as análises do Intelligent Search são calculadas de forma diferente e independente dessas métricas e eventos por enquanto. Esse problema afeta apenas a página Search > Analytics. + +**2. Todas as métricas estão sendo calculadas em excesso? + +Sim, todas as métricas brutas mostradas na página Search > Analytics estão sendo computadas em excesso no momento. + +São elas: contagem de pesquisas, cliques em um termo, cliques exclusivos em um termo, contagem de transações após a pesquisa de um termo e receita gerada por essas transações, taxa de cliques e conversão. + +**3. Os dados de "Exportar para CSV" também foram afetados? + +Sim, os dados exportados para CSV também são afetados pelos dados supercomputados. + +**4. Isso afeta o algoritmo Search Relevance e os resultados da pesquisa? + +Não, embora o algoritmo de relevância da pesquisa também use os eventos de análise para calcular a pontuação de popularidade do produto, ele não usa as métricas agregadas. + +## Simulação + + +O cenário pode ser visto ao verificar a página de administração de pesquisa para os relatórios/análises. + + + +## Workaround + + +N/A + diff --git a/docs/known-issues/pt/search-analytics-report-divergences-between-versions-withwithout-funnel-metrics.md b/docs/known-issues/pt/search-analytics-report-divergences-between-versions-withwithout-funnel-metrics.md new file mode 100644 index 000000000..1632028ff --- /dev/null +++ b/docs/known-issues/pt/search-analytics-report-divergences-between-versions-withwithout-funnel-metrics.md @@ -0,0 +1,46 @@ +--- +title: 'As análises de pesquisa relatam divergências entre versões com/sem métricas de funil' +id: 33lXZb4Nr2NOPgW2Cth9ry +status: PUBLISHED +createdAt: 2024-02-09T19:01:45.952Z +updatedAt: 2024-02-09T19:01:46.857Z +publishedAt: 2024-02-09T19:01:46.857Z +firstPublishedAt: 2024-02-09T19:01:46.857Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: as-analises-de-pesquisa-relatam-divergencias-entre-versoes-comsem-metricas-de-funil +locale: pt +kiStatus: Backlog +internalReference: 980297 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +O relatório de análise de pesquisa exportado como CSV pode divergir entre sua versão com métricas de funil e sua versão sem elas. + +O relatório normal (sem métricas de funil) é exportado usando o mesmo método que os dados apresentados na própria página, mas a exportação com métricas de funil usa um método diferente para computar dados adicionais, o que às vezes pode resultar em informações diferentes. + +## Simulação + + +Exporte as duas versões do relatório para o mesmo período e compare os termos de pesquisa listados e as primeiras colunas entre eles. + + + + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/pt/search-api-not-returning-showifnotavailabletrue-skus-for-fqspecificationfilter-queries.md b/docs/known-issues/pt/search-api-not-returning-showifnotavailabletrue-skus-for-fqspecificationfilter-queries.md index f3af29e7d..92d4c9f84 100644 --- a/docs/known-issues/pt/search-api-not-returning-showifnotavailabletrue-skus-for-fqspecificationfilter-queries.md +++ b/docs/known-issues/pt/search-api-not-returning-showifnotavailabletrue-skus-for-fqspecificationfilter-queries.md @@ -3,8 +3,8 @@ title: 'Pesquisar API não retornando mostrarIfNotAvailable=true SKUs for &fq=sp id: 7p26JmS8pyPA8H0b1QJHyU status: PUBLISHED createdAt: 2022-06-28T16:55:27.329Z -updatedAt: 2022-11-25T22:10:15.920Z -publishedAt: 2022-11-25T22:10:15.920Z +updatedAt: 2024-02-16T20:29:43.164Z +publishedAt: 2024-02-16T20:29:43.164Z firstPublishedAt: 2022-06-28T16:55:28.384Z contentType: knownIssue productTeam: Portal @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Portal slug: pesquisar-api-nao-retornando-mostrarifnotavailabletrue-skus-for-fqspecificationfilter-queries locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 336896 --- diff --git a/docs/known-issues/pt/search-api-not-working-properly-after-login-in-using-the-call-center-operator.md b/docs/known-issues/pt/search-api-not-working-properly-after-login-in-using-the-call-center-operator.md index c7d310ca2..0981fda61 100644 --- a/docs/known-issues/pt/search-api-not-working-properly-after-login-in-using-the-call-center-operator.md +++ b/docs/known-issues/pt/search-api-not-working-properly-after-login-in-using-the-call-center-operator.md @@ -3,8 +3,8 @@ title: 'Busca API que não funciona corretamente após o login no uso do Call Ce id: 3YxbokaDhYnthzy1dc5VHs status: PUBLISHED createdAt: 2022-01-21T18:24:15.316Z -updatedAt: 2022-11-25T22:11:01.363Z -publishedAt: 2022-11-25T22:11:01.363Z +updatedAt: 2024-02-16T20:29:54.425Z +publishedAt: 2024-02-16T20:29:54.425Z firstPublishedAt: 2022-03-16T16:50:03.972Z contentType: knownIssue productTeam: Portal @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Portal slug: busca-api-que-nao-funciona-corretamente-apos-o-login-no-uso-do-call-center-operator locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 304586 --- diff --git a/docs/known-issues/pt/search-autocomplete-providing-outdated-url-after-navigating-through-suggestions.md b/docs/known-issues/pt/search-autocomplete-providing-outdated-url-after-navigating-through-suggestions.md new file mode 100644 index 000000000..8e89114d7 --- /dev/null +++ b/docs/known-issues/pt/search-autocomplete-providing-outdated-url-after-navigating-through-suggestions.md @@ -0,0 +1,40 @@ +--- +title: 'O preenchimento automático da pesquisa fornece um URL desatualizado após a navegação pelas sugestões' +id: 168oT3vpuAcRdZbE7sahtF +status: PUBLISHED +createdAt: 2024-01-19T01:28:08.775Z +updatedAt: 2024-01-19T01:28:09.627Z +publishedAt: 2024-01-19T01:28:09.627Z +firstPublishedAt: 2024-01-19T01:28:09.627Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: o-preenchimento-automatico-da-pesquisa-fornece-um-url-desatualizado-apos-a-navegacao-pelas-sugestoes +locale: pt +kiStatus: Backlog +internalReference: 968604 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +No componente "barra de pesquisa" com "autocomplete-result-list.v2", passar o mouse sobre as sugestões de pesquisa também altera os produtos sugeridos, bem como o texto de "ver todos os {n} produtos" para mencionar a pesquisa selecionada, mas o hiperlink de "ver todos" segue o termo de pesquisa original em vez do selecionado. + +## Simulação + + + +- pesquisar um termo parcial +- passe o mouse sobre os termos sugeridos +- clique em "ver todos os produtos + +## Workaround + + +N/A + diff --git a/docs/known-issues/pt/search-banners-not-following-the-operator-and-for-trigger-conditions.md b/docs/known-issues/pt/search-banners-not-following-the-operator-and-for-trigger-conditions.md new file mode 100644 index 000000000..162341f02 --- /dev/null +++ b/docs/known-issues/pt/search-banners-not-following-the-operator-and-for-trigger-conditions.md @@ -0,0 +1,50 @@ +--- +title: 'Os banners de pesquisa não seguem o operador "AND" para condições de acionamento' +id: 4nQLt5q3Mz2DxvBIyZknXj +status: PUBLISHED +createdAt: 2024-06-20T21:17:46.485Z +updatedAt: 2024-06-20T21:17:47.308Z +publishedAt: 2024-06-20T21:17:47.308Z +firstPublishedAt: 2024-06-20T21:17:47.308Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: os-banners-de-pesquisa-nao-seguem-o-operador-and-para-condicoes-de-acionamento +locale: pt +kiStatus: Backlog +internalReference: 1053614 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +As condições para banners de pesquisa (gerenciados por meio de "/admin/search/v4/banners/") não são compatíveis com o operador "AND", conforme apresentado em suas regras de acionamento. A interface do usuário está errada, e o operador se comporta como "OR" de forma fixa. + +Qualquer uma das condições preenchidas ali será suficiente para apresentar o banner na página (PLP). + +Lembre-se de que a configuração de um departamento ali (nível de categoria 1) aplicará o banner em qualquer uma de suas subcategorias, pois isso faz parte do caminho completo da categoria. + +## Simulação + + +Crie um banner com as seguintes regras de acionamento: + +- onde "departamento" é "eletrodomésticos" +- **e**"categoria" é "refrigeradores" + +O banner não será restrito ao caminho completo da categoria "/appliances/refrigerators?map=c,c". Ele será aplicado no departamento e em suas subcategorias, e em qualquer categoria chamada "refrigeradores", mesmo que não faça parte desse departamento específico + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/pt/search-by-ean-not-working-on-received-skus.md b/docs/known-issues/pt/search-by-ean-not-working-on-received-skus.md index 1056c5696..25aebef11 100644 --- a/docs/known-issues/pt/search-by-ean-not-working-on-received-skus.md +++ b/docs/known-issues/pt/search-by-ean-not-working-on-received-skus.md @@ -1,36 +1,47 @@ --- -title: 'Search by EAN not working on Received Skus' +title: 'A pesquisa por EAN não está funcionando em Skus recebidos' id: PKdNXxjVPFbJbVBSTFvep -status: DRAFT +status: PUBLISHED createdAt: 2022-01-26T19:24:01.975Z -updatedAt: 2022-01-31T18:31:27.337Z -publishedAt: +updatedAt: 2024-02-16T20:24:48.686Z +publishedAt: 2024-02-16T20:24:48.686Z firstPublishedAt: 2022-01-26T19:25:13.218Z contentType: knownIssue productTeam: Marketplace author: 2mXZkbi0oi061KicTExNjo -tag: -slug: search-by-ean-not-working-on-received-skus +tag: Marketplace +slug: a-pesquisa-por-ean-nao-esta-funcionando-em-skus-recebidos locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 510907 --- ## Sumário -
-

Este conteúdo só está disponível em Inglês.

+
+

Este problema conhecido foi traduzido automaticamente do inglês.

+ +O recurso de pesquisa Received Skus permite que o marketplace pesquise um produto ou sku pelos seguintes critérios: +- Nome do Sku; +- ID; +- EAN. + +Atualmente, a pesquisa de EAN não está se comportando como esperado, não fornecendo nenhum resultado. + ## Simulação -
-

Este conteúdo só está disponível em Inglês.

-
+ +Tente encontrar um sku pesquisando-o usando seu EAN. +O resultado deve ser a sku em vez de uma área em branco ## Workaround -
-

Este conteúdo só está disponível em Inglês.

-
+ +Use os outros critérios de pesquisa, como Sku Name ou ID. + + + + diff --git a/docs/known-issues/pt/search-has-no-products-if-seller-1-name-in-the-seller-management-differs-from-trading-name-in-account-management-when-using-b2b-suite.md b/docs/known-issues/pt/search-has-no-products-if-seller-1-name-in-the-seller-management-differs-from-trading-name-in-account-management-when-using-b2b-suite.md new file mode 100644 index 000000000..80629e5fb --- /dev/null +++ b/docs/known-issues/pt/search-has-no-products-if-seller-1-name-in-the-seller-management-differs-from-trading-name-in-account-management-when-using-b2b-suite.md @@ -0,0 +1,53 @@ +--- +title: 'A pesquisa não tem produtos se o nome do vendedor 1 no Gerenciamento de Vendedores for diferente do nome comercial no Gerenciamento de Contas ao usar o B2B Suite' +id: 7a3bwqRmeSClHMoFmyIY2a +status: PUBLISHED +createdAt: 2023-12-01T20:06:13.492Z +updatedAt: 2023-12-01T20:15:07.659Z +publishedAt: 2023-12-01T20:15:07.659Z +firstPublishedAt: 2023-12-01T20:06:14.083Z +contentType: knownIssue +productTeam: B2B +author: 2mXZkbi0oi061KicTExNjo +tag: B2B +slug: a-pesquisa-nao-tem-produtos-se-o-nome-do-vendedor-1-no-gerenciamento-de-vendedores-for-diferente-do-nome-comercial-no-gerenciamento-de-contas-ao-usar-o-b2b-suite +locale: pt +kiStatus: Backlog +internalReference: 946391 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +As organizações B2B usam os nomes dos vendedores do Gerenciamento de vendedores. Se uma organização tiver o vendedor 1 atribuído, o nome salvo será do Gerenciamento de vendedores, mas nenhum produto poderá ser mostrado na pesquisa se for diferente do nome comercial no Gerenciamento de contas. + +## Simulação + + + +- Tenha uma conta com o vendedor 1 nomeado no Seller Management diferente do nome comercial no Account Management; +- Crie uma organização B2B e atribua o vendedor 1; +- Faça login na conta; nenhum produto é exibido + +## Workaround + + + +- Acesse o GraphQL IDE e selecione vtex.b2b-organizations-graphql; +- Use a consulta abaixo para obter todos os detalhes da organização: + + { getOrganizationById(id: "insira aqui o id da organização"){ id name tradeName status collections{ id name } paymentTerms{ id name } priceTables customFields{ name type value dropdownValues{ value label } useOnRegistration } salesChannel sellers { id name } }} + +- Envie uma mutação para atualizar o nome do vendedor 1 usando as informações recuperadas acima: + + mutation { updateOrganization( id: "" name: "" tradeName: "" status: "active" collections: [{ id: "" name: "" }] paymentTerms: [{ id: "" name: "" }] priceTables: [""] customFields: [] salesChannel: "" sellers: [{ id: "1", name: "trade name from Account Management" }] ){ id status message }} + + + + + + diff --git a/docs/known-issues/pt/search-navigator-filter-price-range-yielding-incorrect-results.md b/docs/known-issues/pt/search-navigator-filter-price-range-yielding-incorrect-results.md index 670796cbb..8bdfd1a04 100644 --- a/docs/known-issues/pt/search-navigator-filter-price-range-yielding-incorrect-results.md +++ b/docs/known-issues/pt/search-navigator-filter-price-range-yielding-incorrect-results.md @@ -3,8 +3,8 @@ title: 'Busca Filtro Navigator + Faixa de preço que produz resultados incorreto id: 6s4vJr6DVPLU9JlxIPWqhx status: PUBLISHED createdAt: 2022-06-28T16:55:53.208Z -updatedAt: 2022-11-25T22:10:01.089Z -publishedAt: 2022-11-25T22:10:01.089Z +updatedAt: 2024-02-16T20:24:11.551Z +publishedAt: 2024-02-16T20:24:11.551Z firstPublishedAt: 2022-06-28T16:55:53.927Z contentType: knownIssue productTeam: Portal @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Portal slug: busca-filtro-navigator-faixa-de-preco-que-produz-resultados-incorretos locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 504992 --- diff --git a/docs/known-issues/pt/search-resolver-applying-messages-translations-over-already-translated-content.md b/docs/known-issues/pt/search-resolver-applying-messages-translations-over-already-translated-content.md new file mode 100644 index 000000000..a72bdf3d1 --- /dev/null +++ b/docs/known-issues/pt/search-resolver-applying-messages-translations-over-already-translated-content.md @@ -0,0 +1,48 @@ +--- +title: 'O Search Resolver aplica traduções de mensagens sobre conteúdo já traduzido' +id: 7OIKmmhO3Pa2z0pIU33kY +status: PUBLISHED +createdAt: 2023-07-20T15:28:57.078Z +updatedAt: 2024-06-13T20:51:17.597Z +publishedAt: 2024-06-13T20:51:17.597Z +firstPublishedAt: 2023-07-20T15:28:57.934Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: o-search-resolver-aplica-traducoes-de-mensagens-sobre-conteudo-ja-traduzido +locale: pt +kiStatus: Backlog +internalReference: 865918 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +O Search Resolver (camada GraphQL para Pesquisa Inteligente) solicita traduções do serviço de Mensagens, mesmo para lojas de um único idioma ou conteúdo já traduzido em uma loja de vários idiomas. + +Na prática, essas traduções são feitas sobre os mesmos idiomas "de" e "para", mas se a loja tiver o recurso de tradução automática ativado, a string poderá mudar para algo inesperado. + +Isso afeta especialmente as cadeias de caracteres com várias palavras que podem ser consideradas de idiomas diferentes, como palavras em inglês no nome de um produto que é majoritariamente em francês e, potencialmente, datas (entre as notações "dd/mm/aaaa" e "mm/dd/aaaa"). + +## Simulação + + + +- Traduza qualquer conteúdo do catálogo da loja para um idioma diferente do padrão; +- Verifique se ainda há pelo menos uma palavra em um idioma diferente do traduzido; +- Verifique a vitrine da loja; ela não corresponderá à tradução + +## Workaround + + + +- Desative a tradução automática; +- Crie traduções para esses conteúdos usando o mesmo idioma de "from" e "to", por exemplo, traduzindo-o de "fr-FR" para "fr-FR". + + + diff --git a/docs/known-issues/pt/searching-not-return-document-when-the-value-contains-a-plus-symbol.md b/docs/known-issues/pt/searching-not-return-document-when-the-value-contains-a-plus-symbol.md new file mode 100644 index 000000000..628c1e6cf --- /dev/null +++ b/docs/known-issues/pt/searching-not-return-document-when-the-value-contains-a-plus-symbol.md @@ -0,0 +1,63 @@ +--- +title: 'A pesquisa não retorna o documento quando o valor contém um símbolo + (mais).' +id: 7oWiN8Esh9iKy8144Tpglx +status: PUBLISHED +createdAt: 2024-07-08T18:52:21.794Z +updatedAt: 2024-07-08T21:46:18.259Z +publishedAt: 2024-07-08T21:46:18.259Z +firstPublishedAt: 2024-07-08T18:52:22.908Z +contentType: knownIssue +productTeam: Storage +author: 2mXZkbi0oi061KicTExNjo +tag: Storage +slug: a-pesquisa-nao-retorna-o-documento-quando-o-valor-contem-um-simbolo-mais +locale: pt +kiStatus: No Fix +internalReference: 828170 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Ao pesquisar um documento usando um valor de campo que inclui o símbolo "+", a pesquisa não retorna o documento. Isso acontece porque o símbolo "+" é interpretado incorretamente, o que faz com que o valor da pesquisa não corresponda ao valor existente. +Esse problema ocorre tanto na API quanto no CRM_ + +## Simulação + + + +1. Use a API de pesquisa para consultar um campo que inclua um símbolo "+". +2. A pesquisa retornará uma matriz vazia. Exemplo: + + https://{accountName}.environment.com.br/api/dataentities/{entity}/search?_where=homePhone=+5512345678901&_fields=id,userId,email,homePhone,firstName + + +Na interface do usuário do CRM: +Se você pesquisar um e-mail que contenha o símbolo "+", será retornado um erro. + + Ocorreu um erro inesperado. Tente novamente. Se o problema persistir, entre em contato com o suporte. + + + + +## Workaround + + +Há duas maneiras de lidar com esse problema: +Codificar o símbolo "+" para "%2B", de modo que a consulta de pesquisa se torne: + + https://{accountName}.environment.com.br/api/dataentities/{entity}/search?_where=homePhone=%2B5512345678901&_fields=id,userId,email,homePhone,firstName + + +Use o símbolo "*" como um curinga, o que permitirá que a pesquisa corresponda a qualquer caractere antes do valor especificado: + + https://{accountName}.environment.com.br/api/dataentities/{entity}/search?_where=homePhone=*12345678901&_fields=id,userId,email,homePhone,firstName + +Esse problema surge ao pesquisar documentos usando valores de campo que incluem o símbolo "+". A API de pesquisa não interpreta corretamente o símbolo "+", fazendo com que a pesquisa falhe por não corresponder aos valores existentes. Esse problema não se limita ao campo "homePhone", mas pode ocorrer com outros campos, como e-mail, que podem incluir caracteres especiais. +Para contornar esse problema, você pode codificar o símbolo "+" como "%2B" na consulta de pesquisa ou usar o símbolo "*" como curinga para garantir que a pesquisa recupere os documentos corretos. + + diff --git a/docs/known-issues/pt/segment-cookie-updated-only-after-refreshing-the-page.md b/docs/known-issues/pt/segment-cookie-updated-only-after-refreshing-the-page.md index e37412f09..58bafd895 100644 --- a/docs/known-issues/pt/segment-cookie-updated-only-after-refreshing-the-page.md +++ b/docs/known-issues/pt/segment-cookie-updated-only-after-refreshing-the-page.md @@ -1,16 +1,16 @@ --- -title: 'Cookie de segmento atualizado somente depois de atualizar a página' +title: 'Cookie de segmento atualizado somente após a atualização da página' id: 3QBmp4D2tvIAxEzEy2LpNf status: PUBLISHED createdAt: 2022-11-01T16:33:05.698Z -updatedAt: 2023-03-08T20:36:59.962Z -publishedAt: 2023-03-08T20:36:59.962Z +updatedAt: 2024-01-10T17:18:13.115Z +publishedAt: 2024-01-10T17:18:13.115Z firstPublishedAt: 2022-11-01T16:33:06.403Z contentType: knownIssue productTeam: Store Framework author: 2mXZkbi0oi061KicTExNjo tag: Store Framework -slug: cookie-de-segmento-atualizado-somente-depois-de-atualizar-a-pagina +slug: cookie-de-segmento-atualizado-somente-apos-a-atualizacao-da-pagina locale: pt kiStatus: Backlog internalReference: 647116 @@ -23,36 +23,32 @@ internalReference: 647116
-Algumas características e componentes da VTEX podem usar os dados solicitados ao Cookie do Segmento para apresentar informações (como preço, dados de promoção, disponibilidade de SKU, etc.) na vitrine. Este cookie é armazenado no navegador do usuário quando a sessão é criada. Algumas vezes, principalmente em cenários dinâmicos onde é necessário fazer mudanças na frente onde aciona uma atualização do Segmento do Cookie, o próprio cookie perde alguns dados que é um comportamento em render-runtime que não aciona uma mudança de segmento no contexto +Alguns recursos e componentes da VTEX podem usar dados solicitados do cookie de segmento para apresentar informações (como preço, dados de promoção, disponibilidade de SKU etc.) na vitrine. Esse cookie é armazenado no navegador do usuário quando a sessão é criada. Às vezes, principalmente em cenários dinâmicos em que é necessário fazer alterações na fachada, o que aciona uma atualização do Cookie Segment, o cookie em si perde alguns dados, o que é resultado de um comportamento no tempo de execução de renderização que não aciona a alteração do segmento no contexto -Como recuperar informações sobre a sessão: +Como recuperar informações da sessão: https://developers.vtex.com/vtex-rest-api/reference/getsession -Você pode obter os dados do Cookie do segmento através do símbolo do segmento: +Você pode obter os dados do cookie de segmento por meio do token de segmento: - Abra o console do navegador; -- Decodificar a ficha de segmento apresentada no objeto de tempo de execução de renderização; +- Decodifique o token de segmento apresentado no objeto de tempo de execução de renderização; - No console, execute:` atob(__RUNTIME__.segmentToken)` ![](https://vtexhelp.zendesk.com/attachments/token/wHuslnrutSh5W2CZS4FlHBm0d/?name=Captura+de+Tela+2022-09-23+a%CC%80s+14.09.57.png) - -## - ## Simulação -- Selecione uma loja que apresente informações com base nos dados de um Cookie de Segmento: -- Ex.: Diferentes preços são mostrados com base na identificação do cliente - relacionados às tabelas de preços; -- Obtenha os dados do Segmento de Cookie em diferentes cenários usando o aplicativo que recupera a identificação do usuário; +- Selecione uma loja que apresente informações com base nos dados de um cookie de segmento: +- Ex.: Preços diferentes são mostrados com base na identificação do cliente - relacionados a tabelas de preços; +- Obtenha os dados do cookie de segmento em diferentes cenários usando o aplicativo que recupera a identificação do usuário; -## ## Workaround -Atualize a página +Atualizar a página diff --git a/docs/known-issues/pt/seller-commission-updates-does-not-index-binded-skus.md b/docs/known-issues/pt/seller-commission-updates-does-not-index-binded-skus.md new file mode 100644 index 000000000..e101d0cbd --- /dev/null +++ b/docs/known-issues/pt/seller-commission-updates-does-not-index-binded-skus.md @@ -0,0 +1,51 @@ +--- +title: 'As atualizações da comissão do vendedor não indexam os skus vinculados' +id: GNX6sFV0thQkMLWEwxya9 +status: PUBLISHED +createdAt: 2023-08-31T14:44:39.162Z +updatedAt: 2023-08-31T14:44:39.748Z +publishedAt: 2023-08-31T14:44:39.748Z +firstPublishedAt: 2023-08-31T14:44:39.748Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: as-atualizacoes-da-comissao-do-vendedor-nao-indexam-os-skus-vinculados +locale: pt +kiStatus: Backlog +internalReference: 891162 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Quando o comerciante atualiza a comissão do vendedor na interface do usuário de gerenciamento do vendedor, os skus vinculados relacionados a esse vendedor não são indexados automaticamente. + +Nosso sistema de checkout usa a API stockkeepingunitbyid para obter as informações atualizadas do sku. + +Nessa API, temos o objeto SkuSellers que contém as informações de comissão. Mas se o sku não for indexado, esse objeto ficará desatualizado. + +Isso faz com que o checkout obtenha o valor antigo da comissão. + +## Simulação + + + +1. Altere a comissão do vendedor na interface de gerenciamento do vendedor. +2. Aguarde o tempo de cache, cerca de 10 minutos. +3. Verifique se na simulação de checkout a comissão está desatualizada + +## Workaround + + +Para evitar o fechamento de pedidos com o valor de comissão desatualizado, o comerciante pode indexar manualmente os skus afetados. + + + + + + diff --git a/docs/known-issues/pt/seller-group-creation-does-not-add-selected-sellers.md b/docs/known-issues/pt/seller-group-creation-does-not-add-selected-sellers.md new file mode 100644 index 000000000..3edb77654 --- /dev/null +++ b/docs/known-issues/pt/seller-group-creation-does-not-add-selected-sellers.md @@ -0,0 +1,51 @@ +--- +title: 'A criação de um grupo de vendedores não adiciona os vendedores selecionados' +id: 5J14RCg9E4LzBcvJQyOAYy +status: PUBLISHED +createdAt: 2023-10-27T17:33:45.625Z +updatedAt: 2024-01-26T16:54:12.089Z +publishedAt: 2024-01-26T16:54:12.089Z +firstPublishedAt: 2023-10-27T17:33:46.214Z +contentType: knownIssue +productTeam: Marketplace +author: 2mXZkbi0oi061KicTExNjo +tag: Marketplace +slug: a-criacao-de-um-grupo-de-vendedores-nao-adiciona-os-vendedores-selecionados +locale: pt +kiStatus: Fixed +internalReference: 926969 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +O marketplace pode criar grupos com alguns vendedores na interface de gerenciamento do vendedor. + ![](https://vtexhelp.zendesk.com/attachments/token/Mi9PZxDSnInogb65PbJ3fEduu/?name=image.png) + +No entanto, ao adicionar um nome de grupo e vendedores nessa interface do usuário, somente o nome do grupo está sendo salvo. É exibida uma mensagem de erro: +"Desculpe, algo deu errado ao adicionar os vendedores ao grupo XXX." + ![](https://vtexhelp.zendesk.com/attachments/token/Gd0FRbqKLDnCGFmIjuXIctxwX/?name=image.png) + +## Simulação + + + +1. Vá para a área Seller Management (Gerenciamento de vendedores) e clique em Manage groups (Gerenciar grupos); +2. Clique em Add Group (Adicionar grupo) e adicione as informações, como nome e vendedores; +3. Verifique se o grupo foi criado, mas sem nenhum vendedor. + + + +## Workaround + + +Adicione os vendedores ao grupo manualmente mais tarde na interface do usuário "Seller Details" (Detalhes do vendedor) + + + + + diff --git a/docs/known-issues/pt/seller-portal-promotion-minimum-item-price-condition-not-working-as-expected.md b/docs/known-issues/pt/seller-portal-promotion-minimum-item-price-condition-not-working-as-expected.md new file mode 100644 index 000000000..0c663e8ad --- /dev/null +++ b/docs/known-issues/pt/seller-portal-promotion-minimum-item-price-condition-not-working-as-expected.md @@ -0,0 +1,47 @@ +--- +title: 'A condição da Promoção do Portal do Vendedor Preço mínimo do item não está funcionando como esperado' +id: d0qJRHP3ngtNH5gwSPaNi +status: PUBLISHED +createdAt: 2023-10-31T20:42:03.072Z +updatedAt: 2023-10-31T20:42:03.763Z +publishedAt: 2023-10-31T20:42:03.763Z +firstPublishedAt: 2023-10-31T20:42:03.763Z +contentType: knownIssue +productTeam: Pricing & Promotions +author: 2mXZkbi0oi061KicTExNjo +tag: Pricing & Promotions +slug: a-condicao-da-promocao-do-portal-do-vendedor-preco-minimo-do-item-nao-esta-funcionando-como-esperado +locale: pt +kiStatus: Backlog +internalReference: 928558 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + + +Atualmente, não é possível criar uma promoção e definir uma condição de preço mínimo do item, por meio da interface não é possível salvar. + +## Simulação + + + +Criar uma promoção e definir um preço mínimo nas condições + + + +## Workaround + + + +Por meio da API, é possível salvar a restrição. +Aviso: salvar novamente por meio da interface, depois de salvar por meio da API, sobrescreverá todas as alterações feitas. + + + + + diff --git a/docs/known-issues/pt/seller-portal-select-specifications-dropdown-malfunctioning.md b/docs/known-issues/pt/seller-portal-select-specifications-dropdown-malfunctioning.md index fce8e483c..3d131bbde 100644 --- a/docs/known-issues/pt/seller-portal-select-specifications-dropdown-malfunctioning.md +++ b/docs/known-issues/pt/seller-portal-select-specifications-dropdown-malfunctioning.md @@ -3,8 +3,8 @@ title: 'O menu suspenso Selecionar especificações do Portal do Vendedor não e id: 7DeU9mKh7gseN7svVPtDzb status: PUBLISHED createdAt: 2022-12-06T14:27:57.920Z -updatedAt: 2023-05-09T19:08:09.706Z -publishedAt: 2023-05-09T19:08:09.706Z +updatedAt: 2024-02-16T20:24:15.024Z +publishedAt: 2024-02-16T20:24:15.024Z firstPublishedAt: 2022-12-06T14:27:58.644Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: o-menu-suspenso-selecionar-especificacoes-do-portal-do-vendedor-nao-esta-funcionando-corretamente locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 711303 --- diff --git a/docs/known-issues/pt/seller-register-ui-doesnt-send-products-to-reindex-when-inactivating-a-seller.md b/docs/known-issues/pt/seller-register-ui-doesnt-send-products-to-reindex-when-inactivating-a-seller.md new file mode 100644 index 000000000..088205070 --- /dev/null +++ b/docs/known-issues/pt/seller-register-ui-doesnt-send-products-to-reindex-when-inactivating-a-seller.md @@ -0,0 +1,43 @@ +--- +title: 'A interface de usuário de registro do vendedor não envia produtos para reindexação ao inativar um vendedor' +id: 0iAMGhIOKDyMbEykB4pfx +status: PUBLISHED +createdAt: 2023-10-06T19:45:08.963Z +updatedAt: 2023-10-06T19:45:29.372Z +publishedAt: 2023-10-06T19:45:29.372Z +firstPublishedAt: 2023-10-06T19:45:09.832Z +contentType: knownIssue +productTeam: Marketplace +author: 2mXZkbi0oi061KicTExNjo +tag: Marketplace +slug: a-interface-de-usuario-de-registro-do-vendedor-nao-envia-produtos-para-reindexacao-ao-inativar-um-vendedor +locale: pt +kiStatus: Backlog +internalReference: 915970 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Ao usar a nova interface de usuário de experiência do vendedor, /admin/sellers, a ação de inativar um vendedor deve reindexar seus produtos relacionados para que possam ser removidos dos mercados associados, o que não está acontecendo atualmente. + +## Simulação + + +Acesse a interface do usuário mencionada acima e, para uma loja que esteja se integrando a um marketplace, com um ponto de extremidade de afiliado (https://help.vtex.com/en/tutorial/como-configurar-afiliado--tutorials_187) e, em seguida, tente inativar um vendedor disponível para essa mesma política comercial. + +Os itens, no marketplace, não serão atualizados + +## Workaround + + +Reindexe a base ou use a interface do usuário do vendedor herdada (https://accountname.vtexcommercestable.com.br/admin/site/seller.aspx), que aciona a indexação corretamente. + + + + + diff --git a/docs/known-issues/pt/sellers-order-invoiced-with-problem-in-the-payment-capture.md b/docs/known-issues/pt/sellers-order-invoiced-with-problem-in-the-payment-capture.md new file mode 100644 index 000000000..f9726f2d2 --- /dev/null +++ b/docs/known-issues/pt/sellers-order-invoiced-with-problem-in-the-payment-capture.md @@ -0,0 +1,60 @@ +--- +title: 'Pedido do vendedor faturado com problema na captura do pagamento' +id: 59M66kN7D6qy8ErLnbdT9r +status: PUBLISHED +createdAt: 2024-01-29T16:51:46.993Z +updatedAt: 2024-01-29T16:51:47.674Z +publishedAt: 2024-01-29T16:51:47.674Z +firstPublishedAt: 2024-01-29T16:51:47.674Z +contentType: knownIssue +productTeam: Order Management +author: 2mXZkbi0oi061KicTExNjo +tag: Order Management +slug: pedido-do-vendedor-faturado-com-problema-na-captura-do-pagamento +locale: pt +kiStatus: Backlog +internalReference: 376646 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +No momento, da forma como nossa arquitetura foi construída, tanto o vendedor quanto o marketplace são duas entidades totalmente diferentes. Funciona assim: o Marketplace é responsável por receber o dinheiro do cliente e o Vendedor é responsável por toda a logística até o momento em que entrega as mercadorias ao cliente. + +A parte do "recebimento de dinheiro" é dividida em Autorização e Captura. Ambas são ações separadas no Gateway e são executadas em dois momentos distintos. O primeiro é quando o cliente faz a compra e o segundo é quando uma fatura é inserida no sistema. Após o processo de Autorização, o Marketplace "informa" ao Vendedor que ele pode prosseguir com a preparação e o envio das mercadorias ao cliente. Como há um intervalo de tempo entre a Autorização e a Captura e como são ações separadas, não há garantia de que a ação de Captura será executada corretamente. + +Isso nos deixa com o problema de que o Vendedor recebeu uma notificação para enviar as mercadorias, inseriu uma notificação de fatura no sistema e o Marketplace teve um problema ao tentar realizar a ação de Captura. + +Nesses casos de notificação de Autorização e Captura, o Gateway sempre notifica inicialmente o Marketplace que, por sua vez, notifica o Vendedor. + +O problema é que o fluxo do vendedor não é interrompido por problemas que ele possa ter na captura de pagamento, mas isso se reflete no fluxo do Marketplace. + +## Simulação + + +Não temos um passo a passo para replicar, porém, é possível validar um pedido de exemplo. + +Podemos ver que a ordem do Marketplace relatou um problema na captura e não conseguiu concluir o fluxo, exibindo o erro: "Settlement operation has returned Failed" (A operação de liquidação retornou com falha) + +No fluxo, o status da ordem no Marketplace será "Verifying invoice" e nas interações a mensagem: "Settlement operation has returned Failed" (A operação de liquidação retornou com falha) será exibida. + +Nos eventos de transação, a mensagem: "Error: A resposta foi Entity_Declined" será exibida. + +Enquanto o pedido do vendedor chega a Invoiced, porque, para o vendedor na arquitetura atual, a captura do pagamento não é de sua responsabilidade, mesmo sendo o proprietário do pagamento. + +## Workaround + + +No momento, não temos uma solução alternativa para completar o fluxo do Marketplace, pois isso depende de a captura ser realizada corretamente. Sem a confirmação do Gateway, o pedido não poderá avançar. Infelizmente, a saída para esse tipo de inconsistência é cancelar a ordem de MKT e tentar fazer uma nova ordem manualmente. + +É importante sempre validar se a captura do pagamento foi concluída antes de entregar os produtos + + + + + + diff --git a/docs/known-issues/pt/service-type-name-field-wrongly-returned-via-api.md b/docs/known-issues/pt/service-type-name-field-wrongly-returned-via-api.md new file mode 100644 index 000000000..0e1abc943 --- /dev/null +++ b/docs/known-issues/pt/service-type-name-field-wrongly-returned-via-api.md @@ -0,0 +1,45 @@ +--- +title: 'Campo de nome do tipo de serviço retornado incorretamente via API' +id: 1FdozyiQb5DLe7TPICyCDR +status: PUBLISHED +createdAt: 2024-01-04T16:36:17.926Z +updatedAt: 2024-01-04T16:36:18.628Z +publishedAt: 2024-01-04T16:36:18.628Z +firstPublishedAt: 2024-01-04T16:36:18.628Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: campo-de-nome-do-tipo-de-servico-retornado-incorretamente-via-api +locale: pt +kiStatus: Backlog +internalReference: 961278 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Atualmente, as APIs do Catálogo de SKU não estão retornando corretamente o nome de um tipo de serviço. Em vez disso, está sendo retornado o nome do valor do serviço. + +## Simulação + + + +1. Faça uma solicitação GET SKU em um sku associado a um serviço: https://developers.vtex.com/docs/api-reference/catalog-api#get-/api/catalog/pvt/stockkeepingunit/-skuId- +2. Observe que o objeto services retorna um campo serviceTypeId e um Name, mas o campo Name não está mostrando o nome do tipo de serviço em si. + + + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/pt/services-prices-are-not-updated-when-added-to-items.md b/docs/known-issues/pt/services-prices-are-not-updated-when-added-to-items.md index 23eeca7b3..c98e387bd 100644 --- a/docs/known-issues/pt/services-prices-are-not-updated-when-added-to-items.md +++ b/docs/known-issues/pt/services-prices-are-not-updated-when-added-to-items.md @@ -3,8 +3,8 @@ title: 'Os preços dos serviços não são atualizados quando adicionados aos it id: 5hJ7TbHzX4zFbdNWqPnMRQ status: PUBLISHED createdAt: 2023-05-09T14:27:37.283Z -updatedAt: 2023-05-09T14:27:37.766Z -publishedAt: 2023-05-09T14:27:37.766Z +updatedAt: 2023-06-23T18:37:32.624Z +publishedAt: 2023-06-23T18:37:32.624Z firstPublishedAt: 2023-05-09T14:27:37.766Z contentType: knownIssue productTeam: Checkout diff --git a/docs/known-issues/pt/session-cookies-are-shared-between-different-bindings-when-they-are-not-in-the-same-path-level.md b/docs/known-issues/pt/session-cookies-are-shared-between-different-bindings-when-they-are-not-in-the-same-path-level.md new file mode 100644 index 000000000..b7db56b26 --- /dev/null +++ b/docs/known-issues/pt/session-cookies-are-shared-between-different-bindings-when-they-are-not-in-the-same-path-level.md @@ -0,0 +1,44 @@ +--- +title: 'Os cookies de sessão são compartilhados entre diferentes vinculações quando não estão no mesmo nível de caminho' +id: 4pKeUI7qtdByaQowYs19Et +status: PUBLISHED +createdAt: 2023-10-25T01:06:04.190Z +updatedAt: 2023-10-25T01:06:04.707Z +publishedAt: 2023-10-25T01:06:04.707Z +firstPublishedAt: 2023-10-25T01:06:04.707Z +contentType: knownIssue +productTeam: Identity +author: 2mXZkbi0oi061KicTExNjo +tag: Identity +slug: os-cookies-de-sessao-sao-compartilhados-entre-diferentes-vinculacoes-quando-nao-estao-no-mesmo-nivel-de-caminho +locale: pt +kiStatus: No Fix +internalReference: 925071 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Os cookies para informações da sessão são exclusivos da vinculação de conta específica, mas as vinculações que não estão no mesmo nível de caminho podem receber cookies de níveis inferiores, causando problemas. + +Se forem da mesma conta, as informações da sessão serão misturadas e substituirão os parâmetros críticos. Se forem de contas diferentes, isso poderá bloquear as solicitações, gerando erros como "solicitações entre contas não são permitidas". + +## Simulação + + +Um exemplo de cenário é uma loja que usa o caminho raiz `/` para seu idioma padrão (inglês) e `/fr` para um segundo idioma (francês). As informações da loja em inglês podem afetar a loja em francês e vice-versa. + +Outro exemplo é uma loja B2C em `/us` para o país específico e a loja B2B em `/us/corporate` + +## Workaround + + +As lojas que compartilham o mesmo host/domínio podem manter o mesmo padrão para seu caminho sem misturar níveis diferentes. Ideias de alternativas para os exemplos apresentados seriam `/en` versus `/fr` (ambos usando um caminho de nível único) e `/us/personal` versus `/us/corporate` (caminho de dois níveis). + + + + diff --git a/docs/known-issues/pt/settings-ui-doesnt-update-expiration-period-of-quotes.md b/docs/known-issues/pt/settings-ui-doesnt-update-expiration-period-of-quotes.md new file mode 100644 index 000000000..8b28c7071 --- /dev/null +++ b/docs/known-issues/pt/settings-ui-doesnt-update-expiration-period-of-quotes.md @@ -0,0 +1,51 @@ +--- +title: 'A interface do usuário de configurações não atualiza o "período de expiração" das cotações' +id: 4CmuAYwDn7tcCiR9DQHSFb +status: PUBLISHED +createdAt: 2023-08-07T19:42:22.810Z +updatedAt: 2024-05-08T18:04:41.362Z +publishedAt: 2024-05-08T18:04:41.362Z +firstPublishedAt: 2023-08-07T19:43:56.788Z +contentType: knownIssue +productTeam: B2B +author: 2mXZkbi0oi061KicTExNjo +tag: B2B +slug: a-interface-do-usuario-de-configuracoes-nao-atualiza-o-periodo-de-expiracao-das-cotacoes +locale: pt +kiStatus: Backlog +internalReference: 876576 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +A UI de configurações de cotação B2B não atualiza o valor do período de expiração; ele é sempre 30. + +## Simulação + + + +- Acesse a página de configurações de cotações B2B e altere o "período de expiração". +- Atualize a página; nenhuma alteração é aplicada + +## Workaround + + + +- Acesse o GraphQL IDE e selecione vtex.b2b-quotes-graphql; +- Use a consulta abaixo para obter a data de expiração: + + { getAppSettings{ adminSetup { cartLifeSpan } }} + +- Envie uma mutação para atualizar a data de expiração para um valor diferente: + + mutation SaveAppSettings($input: AppSettingsInput!) { saveAppSettings(input: $input) { adminSetup { cartLifeSpan } }}{ "input": { "cartLifeSpan": }} + + + + + diff --git a/docs/known-issues/pt/shipping-options-gets-frozen-when-trying-to-select-an-option.md b/docs/known-issues/pt/shipping-options-gets-frozen-when-trying-to-select-an-option.md new file mode 100644 index 000000000..de50dee7b --- /dev/null +++ b/docs/known-issues/pt/shipping-options-gets-frozen-when-trying-to-select-an-option.md @@ -0,0 +1,44 @@ +--- +title: 'As opções de envio ficam congeladas ao tentar selecionar uma opção' +id: 7zrMuzLq8kpNLDc2l2FswA +status: PUBLISHED +createdAt: 2023-09-13T14:42:26.106Z +updatedAt: 2024-05-21T14:04:53.005Z +publishedAt: 2024-05-21T14:04:53.005Z +firstPublishedAt: 2023-09-13T14:42:26.860Z +contentType: knownIssue +productTeam: B2B +author: 2mXZkbi0oi061KicTExNjo +tag: B2B +slug: as-opcoes-de-envio-ficam-congeladas-ao-tentar-selecionar-uma-opcao +locale: pt +kiStatus: Fixed +internalReference: 898888 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Ao usar a configuração de checkout B2B e ir e voltar entre as etapas de envio e pagamento, o envio fica congelado ao tentar selecionar uma opção. + +## Simulação + + + +- Certifique-se de ter pelo menos dois endereços registrados no centro de custos; +- Adicione qualquer produto ao carrinho e vá para a etapa de pagamento; +- Edite o frete, volte para a etapa de pagamento e atualize a página; +- Edite o frete novamente e tente selecionar uma opção, a interface do usuário será congelad + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/pt/shipping-policy-stuck-in-processing-status-is-displayed-as-active-in-the-new-logistics-ui.md b/docs/known-issues/pt/shipping-policy-stuck-in-processing-status-is-displayed-as-active-in-the-new-logistics-ui.md new file mode 100644 index 000000000..3fb06444e --- /dev/null +++ b/docs/known-issues/pt/shipping-policy-stuck-in-processing-status-is-displayed-as-active-in-the-new-logistics-ui.md @@ -0,0 +1,46 @@ +--- +title: 'A política de remessa presa no status de processamento é exibida como ativa na nova UI de logística' +id: 6c6JrnkhTdz5kM8kGzsRXQ +status: PUBLISHED +createdAt: 2023-10-25T23:48:45.891Z +updatedAt: 2023-11-27T21:18:03.811Z +publishedAt: 2023-11-27T21:18:03.811Z +firstPublishedAt: 2023-10-25T23:48:46.471Z +contentType: knownIssue +productTeam: Logistics +author: 2mXZkbi0oi061KicTExNjo +tag: Logistics +slug: a-politica-de-remessa-presa-no-status-de-processamento-e-exibida-como-ativa-na-nova-ui-de-logistica +locale: pt +kiStatus: Fixed +internalReference: 925914 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Às vezes, a política de remessa pode ficar presa no status de processamento, mas na nova interface de usuário de logística você não consegue vê-la porque ela informa que o status está ativo. +Esse comportamento pode atrapalhar o carregamento de uma nova planilha de frete, pois o usuário presumirá que o processo foi concluído com a exibição de um status ativo, mas os novos dados não serão refletidos. + + +## Simulação + + +Tenha uma política de remessa com status ativo na nova interface do usuário, mas ao tentar carregar uma nova planilha, os dados não são refletidos. + + + + +## Workaround + + +Para que a política de envio saia do status de processamento em que está presa, é necessária uma ação da equipe, após a qual a planilha pode ser carregada e o processo continuará normalmente. + + + + + diff --git a/docs/known-issues/pt/shipping-policy-that-does-not-deliver-on-weekends-is-being-considered.md b/docs/known-issues/pt/shipping-policy-that-does-not-deliver-on-weekends-is-being-considered.md index 25e72c285..c25fef962 100644 --- a/docs/known-issues/pt/shipping-policy-that-does-not-deliver-on-weekends-is-being-considered.md +++ b/docs/known-issues/pt/shipping-policy-that-does-not-deliver-on-weekends-is-being-considered.md @@ -3,8 +3,8 @@ title: 'A política de remessa que não entrega nos finais de semana está sendo id: 25bhUZXA9sZvyFVNeMUSJl status: PUBLISHED createdAt: 2022-06-08T18:32:07.971Z -updatedAt: 2022-11-25T21:59:34.643Z -publishedAt: 2022-11-25T21:59:34.643Z +updatedAt: 2024-02-16T20:25:34.078Z +publishedAt: 2024-02-16T20:25:34.078Z firstPublishedAt: 2022-06-08T18:32:08.836Z contentType: knownIssue productTeam: Logistics @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Logistics slug: a-politica-de-remessa-que-nao-entrega-nos-finais-de-semana-esta-sendo-considerada locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 594828 --- diff --git a/docs/known-issues/pt/shipping-policy-with-incorrect-maxvolume-on-spreadsheet-does-not-show-message-error-on-simulation.md b/docs/known-issues/pt/shipping-policy-with-incorrect-maxvolume-on-spreadsheet-does-not-show-message-error-on-simulation.md index 3eef084e3..1108c10d3 100644 --- a/docs/known-issues/pt/shipping-policy-with-incorrect-maxvolume-on-spreadsheet-does-not-show-message-error-on-simulation.md +++ b/docs/known-issues/pt/shipping-policy-with-incorrect-maxvolume-on-spreadsheet-does-not-show-message-error-on-simulation.md @@ -3,8 +3,8 @@ title: 'Política de envio com MaxVolume incorreto na planilha não mostra erro id: 7zIbmadcOfI3oHmkm8LmkY status: PUBLISHED createdAt: 2022-05-18T18:19:04.901Z -updatedAt: 2022-11-25T21:59:49.182Z -publishedAt: 2022-11-25T21:59:49.182Z +updatedAt: 2024-02-16T20:25:21.794Z +publishedAt: 2024-02-16T20:25:21.794Z firstPublishedAt: 2022-05-18T18:19:05.868Z contentType: knownIssue productTeam: Logistics @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Logistics slug: politica-de-envio-com-maxvolume-incorreto-na-planilha-nao-mostra-erro-de-mensagem-na-simulacao locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 380471 --- diff --git a/docs/known-issues/pt/shipping-preview-does-not-use-sla-name-for-display-in-ui.md b/docs/known-issues/pt/shipping-preview-does-not-use-sla-name-for-display-in-ui.md index a82c1d033..59d2e4172 100644 --- a/docs/known-issues/pt/shipping-preview-does-not-use-sla-name-for-display-in-ui.md +++ b/docs/known-issues/pt/shipping-preview-does-not-use-sla-name-for-display-in-ui.md @@ -3,8 +3,8 @@ title: 'A visualização prévia da expedição não usa o nome SLA para exibiç id: 6v7vh0CSUfpiF04brZ0bgb status: PUBLISHED createdAt: 2022-05-06T20:46:38.910Z -updatedAt: 2022-11-25T21:52:23.344Z -publishedAt: 2022-11-25T21:52:23.344Z +updatedAt: 2024-02-16T20:25:44.430Z +publishedAt: 2024-02-16T20:25:44.430Z firstPublishedAt: 2022-05-06T20:46:39.731Z contentType: knownIssue productTeam: Checkout @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Checkout slug: a-visualizacao-previa-da-expedicao-nao-usa-o-nome-sla-para-exibicao-na-interface-de-usuario locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 574651 --- diff --git a/docs/known-issues/pt/shipping-preview-shows-pickup-postal-code-for-shipping-when-there-is-package-split-for-pickup-and-shipping.md b/docs/known-issues/pt/shipping-preview-shows-pickup-postal-code-for-shipping-when-there-is-package-split-for-pickup-and-shipping.md new file mode 100644 index 000000000..fe4783acb --- /dev/null +++ b/docs/known-issues/pt/shipping-preview-shows-pickup-postal-code-for-shipping-when-there-is-package-split-for-pickup-and-shipping.md @@ -0,0 +1,43 @@ +--- +title: 'A visualização da remessa mostra o código postal de retirada para remessa quando há divisão de pacotes para retirada e remessa' +id: 7gGu9EUZGGXp4dRCCGipsA +status: PUBLISHED +createdAt: 2024-06-26T20:36:39.627Z +updatedAt: 2024-06-26T20:36:40.541Z +publishedAt: 2024-06-26T20:36:40.541Z +firstPublishedAt: 2024-06-26T20:36:40.541Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: a-visualizacao-da-remessa-mostra-o-codigo-postal-de-retirada-para-remessa-quando-ha-divisao-de-pacotes-para-retirada-e-remessa +locale: pt +kiStatus: Backlog +internalReference: 938124 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Na visualização do envio, ao selecionar a retirada na loja, mas nem todos os itens estão disponíveis para essa retirada, o endereço exibido para envio é o da retirada escolhida, e não é possível alterá-lo. No formulário de pedido, o endereço selecionado para envio está correto. + +## Simulação + + + +- Adicione itens ao carrinho em que pelo menos um não esteja disponível para retirada; +- Adicionar um código postal ao carrinho; +- Alterar para retirada na loja; +- O código postal mostrado para envio é o da retirada escolhida + +## Workaround + + +Altere o código postal na etapa de envio. + + + diff --git a/docs/known-issues/pt/shipping-preview-wrongly-displaying-the-date-when-its-scheduled-delivery.md b/docs/known-issues/pt/shipping-preview-wrongly-displaying-the-date-when-its-scheduled-delivery.md index 51b0009d3..7094c5d0c 100644 --- a/docs/known-issues/pt/shipping-preview-wrongly-displaying-the-date-when-its-scheduled-delivery.md +++ b/docs/known-issues/pt/shipping-preview-wrongly-displaying-the-date-when-its-scheduled-delivery.md @@ -3,8 +3,8 @@ title: 'Pré-visualização de embarque exibindo erroneamente a data em que est id: 6pbufuWTFkL4NK3xLIxj1z status: PUBLISHED createdAt: 2023-01-31T19:36:58.137Z -updatedAt: 2023-01-31T19:36:58.933Z -publishedAt: 2023-01-31T19:36:58.933Z +updatedAt: 2024-07-01T18:48:44.228Z +publishedAt: 2024-07-01T18:48:44.228Z firstPublishedAt: 2023-01-31T19:36:58.933Z contentType: knownIssue productTeam: Checkout @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Checkout slug: previsualizacao-de-embarque-exibindo-erroneamente-a-data-em-que-esta-programada-a-entrega locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 743774 --- diff --git a/docs/known-issues/pt/shipping-preview-wrongly-displaying-the-price-when-its-scheduled-delivery.md b/docs/known-issues/pt/shipping-preview-wrongly-displaying-the-price-when-its-scheduled-delivery.md index e4f756f1b..e801b5d6a 100644 --- a/docs/known-issues/pt/shipping-preview-wrongly-displaying-the-price-when-its-scheduled-delivery.md +++ b/docs/known-issues/pt/shipping-preview-wrongly-displaying-the-price-when-its-scheduled-delivery.md @@ -1,18 +1,18 @@ --- -title: 'Pré-visualização de embarque exibindo erroneamente o preço quando a entrega é programada' +title: 'A visualização do frete está exibindo erroneamente o preço quando a entrega está programada' id: 1348f4mDxoxAT7pTKBxm29 status: PUBLISHED createdAt: 2023-01-31T19:16:25.118Z -updatedAt: 2023-02-01T20:32:44.535Z -publishedAt: 2023-02-01T20:32:44.535Z +updatedAt: 2024-03-27T15:40:02.745Z +publishedAt: 2024-03-27T15:40:02.745Z firstPublishedAt: 2023-01-31T19:16:25.874Z contentType: knownIssue productTeam: Checkout author: 2mXZkbi0oi061KicTExNjo tag: Checkout -slug: previsualizacao-de-embarque-exibindo-erroneamente-o-preco-quando-a-entrega-e-programada +slug: a-visualizacao-do-frete-esta-exibindo-erroneamente-o-preco-quando-a-entrega-esta-programada locale: pt -kiStatus: Backlog +kiStatus: Fixed internalReference: 532487 --- @@ -23,18 +23,14 @@ internalReference: 532487 -O preço de entrega exibido na visualização de remessa (carrinho) está incorreto quando os itens são entregues programados e todos esses itens saem no mesmo SLA. Mesmo com a API devolvendo o valor correto, a IU não reflete esta informação e exibe o valor incorreto. - - -## +O preço de entrega exibido no shipping-preview (carrinho) está incorreto quando os itens têm entrega programada e todos esses itens saem no mesmo SLA. Mesmo com a API retornando o valor correto, a interface do usuário não reflete essa informação e exibe o valor incorreto. ## Simulação -Adicione dois ou mais itens no carrinho com entrega programada, a IU mostrará um valor diferente do que a devolução API +Se você adicionar dois ou mais itens ao carrinho com entrega programada, a interface do usuário mostrará um valor diferente do valor retornado pela API -## ## Workaround diff --git a/docs/known-issues/pt/shipping-previews-postal-code-input-field-is-not-hidden.md b/docs/known-issues/pt/shipping-previews-postal-code-input-field-is-not-hidden.md index 950bdd2d7..be9f7d74f 100644 --- a/docs/known-issues/pt/shipping-previews-postal-code-input-field-is-not-hidden.md +++ b/docs/known-issues/pt/shipping-previews-postal-code-input-field-is-not-hidden.md @@ -3,8 +3,8 @@ title: 'O campo de entrada do código postal da visualização do envio não est id: 6YCl40YEzu1HGkfHkcjGqu status: PUBLISHED createdAt: 2023-05-09T13:27:51.259Z -updatedAt: 2023-05-09T13:27:51.724Z -publishedAt: 2023-05-09T13:27:51.724Z +updatedAt: 2024-02-20T22:22:29.335Z +publishedAt: 2024-02-20T22:22:29.335Z firstPublishedAt: 2023-05-09T13:27:51.724Z contentType: knownIssue productTeam: Checkout @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Checkout slug: o-campo-de-entrada-do-codigo-postal-da-visualizacao-do-envio-nao-esta-oculto locale: pt -kiStatus: Backlog +kiStatus: Fixed internalReference: 821984 --- diff --git a/docs/known-issues/pt/shipping-promotions-applying-in-different-slas-causing-divergence-in-tax-hub.md b/docs/known-issues/pt/shipping-promotions-applying-in-different-slas-causing-divergence-in-tax-hub.md new file mode 100644 index 000000000..6c9af3ee4 --- /dev/null +++ b/docs/known-issues/pt/shipping-promotions-applying-in-different-slas-causing-divergence-in-tax-hub.md @@ -0,0 +1,42 @@ +--- +title: 'Promoções de remessa aplicadas em SLAs diferentes causando divergência no Tax Hub' +id: 3uI0b4FmXUh4uue5kFyFNy +status: PUBLISHED +createdAt: 2023-10-09T13:42:08.767Z +updatedAt: 2023-10-23T11:59:12.329Z +publishedAt: 2023-10-23T11:59:12.329Z +firstPublishedAt: 2023-10-09T13:42:09.636Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: promocoes-de-remessa-aplicadas-em-slas-diferentes-causando-divergencia-no-tax-hub +locale: pt +kiStatus: Fixed +internalReference: 916423 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Quando as promoções de frete se aplicam a diferentes SLAs, sendo um deles o frete grátis, isso causa divergência na solicitação enviada pelo Tax Hub, impedindo que o pedido seja feito. + +## Simulação + + + +- Crie uma promoção de frete grátis para um SLA específico; +- Crie qualquer outra promoção de frete para outro SLA; +- Ao tentar fazer um pedido, a mensagem "O pedido solicitado não pôde ser criado. Por favor, tente novamente" + +## Workaround + + +N/A + + + diff --git a/docs/known-issues/pt/shipping-step-with-postal-code-does-not-work-for-some-countries-united-arab-emirates.md b/docs/known-issues/pt/shipping-step-with-postal-code-does-not-work-for-some-countries-united-arab-emirates.md new file mode 100644 index 000000000..ee6aae0ff --- /dev/null +++ b/docs/known-issues/pt/shipping-step-with-postal-code-does-not-work-for-some-countries-united-arab-emirates.md @@ -0,0 +1,34 @@ +--- +title: 'A etapa de envio com código postal não funciona em alguns países (Emirados Árabes Unidos)' +id: 2nlXX0e1q1MLiSjCG1U1Uf +status: PUBLISHED +createdAt: 2024-06-21T16:31:14.956Z +updatedAt: 2024-07-16T13:10:07.140Z +publishedAt: 2024-07-16T13:10:07.140Z +firstPublishedAt: 2024-06-21T16:31:15.891Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: a-etapa-de-envio-com-codigo-postal-nao-funciona-em-alguns-paises-emirados-arabes-unidos +locale: pt +kiStatus: Fixed +internalReference: 312132 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ +## **Resumo** + +## Simulação + + + +## Workaround + + + diff --git a/docs/known-issues/pt/shopee-failed-to-create-product-variations.md b/docs/known-issues/pt/shopee-failed-to-create-product-variations.md index d691f4795..b1e6c9bbc 100644 --- a/docs/known-issues/pt/shopee-failed-to-create-product-variations.md +++ b/docs/known-issues/pt/shopee-failed-to-create-product-variations.md @@ -3,8 +3,8 @@ title: '[Falha em criar variações de produtos' id: 5IKAkqtm8eejg2IhzrCgSz status: PUBLISHED createdAt: 2022-10-25T16:29:19.572Z -updatedAt: 2023-02-07T12:56:37.721Z -publishedAt: 2023-02-07T12:56:37.721Z +updatedAt: 2024-02-16T20:24:45.182Z +publishedAt: 2024-02-16T20:24:45.182Z firstPublishedAt: 2022-10-25T16:29:20.906Z contentType: knownIssue productTeam: Connections @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Connections slug: falha-em-criar-variacoes-de-produtos locale: pt -kiStatus: Fixed +kiStatus: No Fix internalReference: 685160 --- diff --git a/docs/known-issues/pt/similar-products-ui-brokes-with-too-many-products.md b/docs/known-issues/pt/similar-products-ui-brokes-with-too-many-products.md new file mode 100644 index 000000000..38ac75d3a --- /dev/null +++ b/docs/known-issues/pt/similar-products-ui-brokes-with-too-many-products.md @@ -0,0 +1,49 @@ +--- +title: 'Produtos similares UI brokes with too many products' +id: 1gaBTJ1VlwLkoBb1636qoH +status: PUBLISHED +createdAt: 2023-07-25T15:53:49.976Z +updatedAt: 2023-08-15T17:28:32.114Z +publishedAt: 2023-08-15T17:28:32.114Z +firstPublishedAt: 2023-07-25T15:53:50.941Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: produtos-similares-ui-brokes-with-too-many-products +locale: pt +kiStatus: Backlog +internalReference: 868425 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + + +Ao abrir um formulário de produto com mais de 6 produtos semelhantes, a visualização da interface do usuário é interrompida +para crescer em um formato de lista, começa a adicionar em um formato de escada + +## Simulação + + + +Adicionar 10 produtos semelhantes a um produto + + + +## Workaround + + + + +- Recomendamos o uso da API para gerenciar os produtos semelhantes +- Tentar minimizar o zoom na página ajuda a se ajustar melhor, o que funcionará em alguns casos + + + + + diff --git a/docs/known-issues/pt/simulation-is-not-possible-find-products-from-catalog-v2-on-shipping-simulation-page.md b/docs/known-issues/pt/simulation-is-not-possible-find-products-from-catalog-v2-on-shipping-simulation-page.md index 1a70c4874..65d331550 100644 --- a/docs/known-issues/pt/simulation-is-not-possible-find-products-from-catalog-v2-on-shipping-simulation-page.md +++ b/docs/known-issues/pt/simulation-is-not-possible-find-products-from-catalog-v2-on-shipping-simulation-page.md @@ -3,8 +3,8 @@ title: 'Simulação Não é possível encontrar Produtos do Catálogo V2 na Pág id: 7jZBMAZHNilokDdbCxWzSs status: PUBLISHED createdAt: 2022-05-18T18:26:09.456Z -updatedAt: 2022-11-25T21:59:14.900Z -publishedAt: 2022-11-25T21:59:14.900Z +updatedAt: 2024-02-16T20:28:57.548Z +publishedAt: 2024-02-16T20:28:57.548Z firstPublishedAt: 2022-05-18T18:26:10.048Z contentType: knownIssue productTeam: Logistics @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Logistics slug: simulacao-nao-e-possivel-encontrar-produtos-do-catalogo-v2-na-pagina-de-simulacao-de-embarque locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 488362 --- diff --git a/docs/known-issues/pt/single-installment-payment-condition-does-not-appear-at-chekout.md b/docs/known-issues/pt/single-installment-payment-condition-does-not-appear-at-chekout.md new file mode 100644 index 000000000..030737d1f --- /dev/null +++ b/docs/known-issues/pt/single-installment-payment-condition-does-not-appear-at-chekout.md @@ -0,0 +1,46 @@ +--- +title: 'A condição de pagamento em uma única parcela não aparece no checkout.' +id: 3L7GJTRaWWA9Wjw2zkQqtS +status: PUBLISHED +createdAt: 2022-06-29T11:57:22.859Z +updatedAt: 2024-04-26T15:49:53.973Z +publishedAt: 2024-04-26T15:49:53.973Z +firstPublishedAt: 2022-06-29T11:57:23.251Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: a-condicao-de-pagamento-em-uma-unica-parcela-nao-aparece-no-checkout +locale: pt +kiStatus: Backlog +internalReference: 605568 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Ao configurar uma única condição de pagamento com apenas uma opção de parcelamento ou várias condições de pagamento em que apenas uma opção de parcelamento está disponível para um carrinho específico, essa opção de parcelamento não é exibida no checkout. Embora seja exibida corretamente em `paymentData`, ela não é visível para o usuário. Em vez disso, apenas a opção de pagar o valor total é exibida. Entretanto, quando a transação é concluída, o pagamento é processado com a opção de parcelamento correta. + +## Simulação + + + +- Configure uma condição de pagamento de parcela única. +- Vá para a página de checkout comprando qualquer item aleatório. +- Navegue até a guia Rede no devtools e verifique se a opção de parcelamento está carregada corretamente na resposta `paymentData`. +- Verifique o menu suspenso de opções de parcelamento na página de checkout. Observe que a opção de parcelamento configurada está ausente; em vez disso, o valor total é exibido. +- Apesar desse problema, ao concluir a compra, a transação reflete corretamente a opção de parcelamento escolhida + +## Workaround + + +N/A + +Atenciosamente, +Gisely Lacerda +Engenheira de suporte ao produto, equipe de jornada do comprador + diff --git a/docs/known-issues/pt/site-editor-doesnt-allow-changes-on-the-conditional-template.md b/docs/known-issues/pt/site-editor-doesnt-allow-changes-on-the-conditional-template.md new file mode 100644 index 000000000..04fd9697b --- /dev/null +++ b/docs/known-issues/pt/site-editor-doesnt-allow-changes-on-the-conditional-template.md @@ -0,0 +1,46 @@ +--- +title: 'O editor do site não permite alterações no modelo condicional' +id: dGuXWBUUZdMB0nfndLPZ9 +status: PUBLISHED +createdAt: 2023-07-13T20:05:31.326Z +updatedAt: 2023-07-13T20:05:31.834Z +publishedAt: 2023-07-13T20:05:31.834Z +firstPublishedAt: 2023-07-13T20:05:31.834Z +contentType: knownIssue +productTeam: CMS +author: 2mXZkbi0oi061KicTExNjo +tag: CMS +slug: o-editor-do-site-nao-permite-alteracoes-no-modelo-condicional +locale: pt +kiStatus: Backlog +internalReference: 861920 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Quando um modelo é definido como condicional, não é possível fazer alterações nele por meio do editor do site. + +## Simulação + + + +- adicione um modelo condicional a uma das páginas nas páginas do CMS +- certifique-se de que a condição para que ele funcione esteja sendo aplicada +- tente editar essa página por meio do editor do site + + + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/pt/site-rendering-desktop-version-when-accessing-via-ipad-on-safari.md b/docs/known-issues/pt/site-rendering-desktop-version-when-accessing-via-ipad-on-safari.md index 3c6ea1c76..bacc88945 100644 --- a/docs/known-issues/pt/site-rendering-desktop-version-when-accessing-via-ipad-on-safari.md +++ b/docs/known-issues/pt/site-rendering-desktop-version-when-accessing-via-ipad-on-safari.md @@ -3,8 +3,8 @@ title: 'Versão Desktop da renderização do site ao acessar via IPad no Safari' id: 17jzhKnc8X1bKo5ExwEY5L status: PUBLISHED createdAt: 2023-01-17T18:24:02.908Z -updatedAt: 2023-01-17T18:27:50.296Z -publishedAt: 2023-01-17T18:27:50.296Z +updatedAt: 2024-02-16T20:26:44.446Z +publishedAt: 2024-02-16T20:26:44.446Z firstPublishedAt: 2023-01-17T18:24:03.621Z contentType: knownIssue productTeam: Store Framework @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Store Framework slug: versao-desktop-da-renderizacao-do-site-ao-acessar-via-ipad-no-safari locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 735208 --- diff --git a/docs/known-issues/pt/sitemap-isnt-being-generatedupdated.md b/docs/known-issues/pt/sitemap-isnt-being-generatedupdated.md new file mode 100644 index 000000000..639c77ebe --- /dev/null +++ b/docs/known-issues/pt/sitemap-isnt-being-generatedupdated.md @@ -0,0 +1,76 @@ +--- +title: 'O Sitemap não está sendo gerado/atualizado' +id: 1tJ4XHtbnFsfS30JWXwxb0 +status: PUBLISHED +createdAt: 2023-05-17T13:58:46.443Z +updatedAt: 2024-02-16T18:17:17.707Z +publishedAt: 2024-02-16T18:17:17.707Z +firstPublishedAt: 2023-05-17T13:58:47.102Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: o-sitemap-nao-esta-sendo-geradoatualizado +locale: pt +kiStatus: Backlog +internalReference: 827104 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + + +Há três cenários em que o mapa do site não está sendo gerado/atualizado: + + + +1. Quando temos um produto não encontrado ou com algum tipo de problema no catálogo, o mapa do site não é gerado. Você pode pesquisar os registros no OpenSearch, nesse caso, para verificar qual produto tem um problema; + + + +2. Quando a conta tem o aplicativo `search.resolver@1.x`, o mapa do site pode apresentar erros quando: + + + +- Uma categoria tem seu primeiro produto proveniente de uma categoria semelhante (as regras de comercialização podem ter um impacto nesse caso, dependendo do produto que você está promovendo); + +- A página de pesquisa/marca/categoria não tem produtos; nesse caso, a página não é indexada no mapa do site e sua geração falha + + +3. Os produtos que não têm a política comercial definida no catálogo não serão recebidos pelo mapa do site + + +## Simulação + + + +Tente gerar o mapa do site para uma conta que tenha um dos cenários descritos acima e ele falhará + + + +## Workaround + + + + +- Crie um novo espaço de trabalho +- Instale o search-resolver@0.x `(vtex install vtex.search-resolver@0.x)` +- Gerar o novo mapa do site +- Agora você pode reverter o search-resolver para a versão 1.x (`vtex install vtex.search-resolver@1.x`) +- Promover o espaço de trabalho criado para mestre + +Obs: Essa solução alternativa pode não funcionar em todos os momentos. Às vezes, a loja pode ter tantos produtos inválidos que nem mesmo o `search-resolver@0.x` atualizará o mapa do site. + +Mas, eventualmente, você precisará corrigir o cenário que impede a geração do mapa do site + +Lembre-se de que atualizar a loja para resolver@0.x e gerar o mapa do site em um espaço de trabalho é a solução alternativa, pois alguns casos inválidos não ocorrem em nossa pesquisa herdada. + + + + + + diff --git a/docs/known-issues/pt/sku-admin-breaks-when-sending-a-reference-code-longer-than-50-characters.md b/docs/known-issues/pt/sku-admin-breaks-when-sending-a-reference-code-longer-than-50-characters.md new file mode 100644 index 000000000..9495f7459 --- /dev/null +++ b/docs/known-issues/pt/sku-admin-breaks-when-sending-a-reference-code-longer-than-50-characters.md @@ -0,0 +1,35 @@ +--- +title: 'O administrador da SKU quebra ao enviar um código de referência com mais de 50 caracteres' +id: 3AhyVsOpwkRUEHT77Wcc1A +status: PUBLISHED +createdAt: 2023-08-21T17:52:27.931Z +updatedAt: 2023-08-21T17:52:28.799Z +publishedAt: 2023-08-21T17:52:28.799Z +firstPublishedAt: 2023-08-21T17:52:28.799Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: o-administrador-da-sku-quebra-ao-enviar-um-codigo-de-referencia-com-mais-de-50-caracteres +locale: pt +kiStatus: Backlog +internalReference: 884789 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Espera-se que o usuário possa alterar o código de referência do SKU usando o administrador. No entanto, quando um valor maior que 50 caracteres é passado, o administrador falha, exibindo uma mensagem de "algo deu errado". + +## Simulação + + + +## Workaround + + + diff --git a/docs/known-issues/pt/sku-denied-on-received-skus-after-throttling-on-marketplace-catalog.md b/docs/known-issues/pt/sku-denied-on-received-skus-after-throttling-on-marketplace-catalog.md new file mode 100644 index 000000000..5e97ef51c --- /dev/null +++ b/docs/known-issues/pt/sku-denied-on-received-skus-after-throttling-on-marketplace-catalog.md @@ -0,0 +1,44 @@ +--- +title: 'Sku negado em Skus recebidos após limitação no catálogo do marketplace' +id: 4fleOaKNp6ALXdmZcAVCg0 +status: PUBLISHED +createdAt: 2024-01-23T12:50:23.697Z +updatedAt: 2024-01-23T12:50:24.398Z +publishedAt: 2024-01-23T12:50:24.398Z +firstPublishedAt: 2024-01-23T12:50:24.398Z +contentType: knownIssue +productTeam: Marketplace +author: 2mXZkbi0oi061KicTExNjo +tag: Marketplace +slug: sku-negado-em-skus-recebidos-apos-limitacao-no-catalogo-do-marketplace +locale: pt +kiStatus: Backlog +internalReference: 970208 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Ao aprovar um novo produto em Skus recebidos (automática ou manualmente), o módulo de sugestões se comunica com o catálogo do Marketplace para executar a ação. +Se, nesse momento, o módulo de catálogo retornar um erro de limitação, o sku acabará sendo rejeitado pelo matcher, apesar de ter todas as informações corretas. + +## Simulação + + +Esse não é um cenário fácil (ou comum) de replicar, pois depende de outro sistema que não esteja funcionando como deveria e retorne limitação. + + + +## Workaround + + +Aprovar o sku manualmente na área rejeitada de Skus recebidos. + + + + + diff --git a/docs/known-issues/pt/sku-file-update-does-not-update-v-version-tags.md b/docs/known-issues/pt/sku-file-update-does-not-update-v-version-tags.md new file mode 100644 index 000000000..35499d943 --- /dev/null +++ b/docs/known-issues/pt/sku-file-update-does-not-update-v-version-tags.md @@ -0,0 +1,46 @@ +--- +title: 'A atualização do arquivo SKU não atualiza as tags de versão ?v' +id: 5Uw2VIBtTNDY3Ha5WDzGXJ +status: PUBLISHED +createdAt: 2023-06-29T14:37:56.437Z +updatedAt: 2024-07-01T18:49:06.220Z +publishedAt: 2024-07-01T18:49:06.220Z +firstPublishedAt: 2023-06-29T14:37:57.352Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: a-atualizacao-do-arquivo-sku-nao-atualiza-as-tags-de-versao-v +locale: pt +kiStatus: No Fix +internalReference: 852869 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Atualmente, quando um arquivo de imagem SKU é atualizado por meio da API para ficar na mesma posição de um arquivo anterior, sua tag de versão (?v=) na página do produto não é atualizada corretamente. + +## Simulação + + + + +- Para um sku que já tenha arquivos, tente atualizar uma imagem para uma nova. +- Para uma interpretação adequada do arquivo que está sendo alterado para o usuário e/ou sistemas, a tag de versão (?v=) sob a imagem href no HTML da página do produto deve ser atualizada. +- No entanto, isso não acontece quando se usa essa API para realizar essas atualizações. + + +## Workaround + + +Excluir todos os arquivos SKU e reinseri-los do zero força a atualização. + +OU + +A exclusão de um indexador força a atualização. + diff --git a/docs/known-issues/pt/sku-insert-file-api-is-not-responding-with-the-text-property.md b/docs/known-issues/pt/sku-insert-file-api-is-not-responding-with-the-text-property.md new file mode 100644 index 000000000..1dc35a300 --- /dev/null +++ b/docs/known-issues/pt/sku-insert-file-api-is-not-responding-with-the-text-property.md @@ -0,0 +1,45 @@ +--- +title: 'A API SKU Insert File não está respondendo com a propriedade "Text".' +id: 2rPsyAkpGNCVIM4yGlcMBw +status: PUBLISHED +createdAt: 2024-04-10T14:59:14.341Z +updatedAt: 2024-07-22T19:38:40.304Z +publishedAt: 2024-07-22T19:38:40.304Z +firstPublishedAt: 2024-04-10T14:59:15.416Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: a-api-sku-insert-file-nao-esta-respondendo-com-a-propriedade-text +locale: pt +kiStatus: Fixed +internalReference: 1014787 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Atualmente, a API para criar um arquivo sku https://developers.vtex.com/docs/api-reference/catalog-api#post-/api/catalog/pvt/stockkeepingunit/-skuId-/file não está respondendo corretamente à propriedade "Text". + +Os dados desse campo são aceitos e enviados ao banco de dados, mas o corpo de resposta de qualquer método do arquivo SKU (GET, PUT, POST) está sempre respondendo ao corpo de resposta JSON que contém a propriedade "Text" como nulo, mesmo quando ela tem um valor salvo. + +## Simulação + + +1 - Usando a API mencionada anteriormente, envie um corpo de solicitação para uma imagem válida que tenha um campo "Text" com um dado não nulo. +2 - Verifique o corpo da resposta dessa API ou use uma solicitação GET para buscar os dados desse arquivo, o campo Text será nulo. +3 - No entanto, se você acessar o administrador da loja, em https://VTEX.myvtex.com/admin/Site/SkuForm.aspx?IdSku=, verá que o texto exibe os dados do campo enviado + +## Workaround + + +Busque dados para o campo Text no administrador, nas planilhas ou nas APIs de pesquisa. + + + + + diff --git a/docs/known-issues/pt/sku-removed-from-amazon-sc-is-not-being-disable-in-amazon-portal.md b/docs/known-issues/pt/sku-removed-from-amazon-sc-is-not-being-disable-in-amazon-portal.md index 59695f69c..8200a2678 100644 --- a/docs/known-issues/pt/sku-removed-from-amazon-sc-is-not-being-disable-in-amazon-portal.md +++ b/docs/known-issues/pt/sku-removed-from-amazon-sc-is-not-being-disable-in-amazon-portal.md @@ -3,8 +3,8 @@ title: 'A SKU removida do Amazon SC não está sendo desabilitada no Amazon Port id: 9yeLgMrhp9nSu9MtJ518G status: PUBLISHED createdAt: 2023-05-18T11:43:30.694Z -updatedAt: 2023-05-18T11:43:31.301Z -publishedAt: 2023-05-18T11:43:31.301Z +updatedAt: 2023-08-14T17:50:14.349Z +publishedAt: 2023-08-14T17:50:14.349Z firstPublishedAt: 2023-05-18T11:43:31.301Z contentType: knownIssue productTeam: Connections @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Connections slug: a-sku-removida-do-amazon-sc-nao-esta-sendo-desabilitada-no-amazon-portal locale: pt -kiStatus: Backlog +kiStatus: Fixed internalReference: 827760 --- diff --git a/docs/known-issues/pt/sku-selector-display-mode-select-not-working-in-shelfs.md b/docs/known-issues/pt/sku-selector-display-mode-select-not-working-in-shelfs.md index f9c5226fc..4382c8bf2 100644 --- a/docs/known-issues/pt/sku-selector-display-mode-select-not-working-in-shelfs.md +++ b/docs/known-issues/pt/sku-selector-display-mode-select-not-working-in-shelfs.md @@ -3,8 +3,8 @@ title: 'Modo de exibição do seletor de SKU SELECT não funciona em prateleiras id: 4viowN3tnbsdc0f1bqXrux status: PUBLISHED createdAt: 2023-01-18T12:24:32.528Z -updatedAt: 2023-01-18T12:24:33.003Z -publishedAt: 2023-01-18T12:24:33.003Z +updatedAt: 2024-02-16T20:24:43.422Z +publishedAt: 2024-02-16T20:24:43.422Z firstPublishedAt: 2023-01-18T12:24:33.003Z contentType: knownIssue productTeam: Store Framework @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Store Framework slug: modo-de-exibicao-do-seletor-de-sku-select-nao-funciona-em-prateleiras locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 682152 --- diff --git a/docs/known-issues/pt/sku-selector-not-choosing-correct-sku-when-having-similar-variations-with-substrings.md b/docs/known-issues/pt/sku-selector-not-choosing-correct-sku-when-having-similar-variations-with-substrings.md new file mode 100644 index 000000000..a81f630d3 --- /dev/null +++ b/docs/known-issues/pt/sku-selector-not-choosing-correct-sku-when-having-similar-variations-with-substrings.md @@ -0,0 +1,35 @@ +--- +title: 'O seletor de SKU não escolhe a SKU correta quando há variações semelhantes com substrings' +id: 7EY2RMqoJM7bbLZvyVDdRn +status: PUBLISHED +createdAt: 2024-06-11T18:15:27.243Z +updatedAt: 2024-07-03T20:19:45.157Z +publishedAt: 2024-07-03T20:19:45.157Z +firstPublishedAt: 2024-06-11T18:15:28.029Z +contentType: knownIssue +productTeam: FastStore +author: 2mXZkbi0oi061KicTExNjo +tag: FastStore +slug: o-seletor-de-sku-nao-escolhe-a-sku-correta-quando-ha-variacoes-semelhantes-com-substrings +locale: pt +kiStatus: Fixed +internalReference: 1047992 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Quando houver uma substring da variação na SKU escolhida em outra variação disponível, talvez não selecionemos a SKU escolhida + +## Simulação + + + +## Workaround + + + diff --git a/docs/known-issues/pt/sku-selector-with-multilpe-contexts.md b/docs/known-issues/pt/sku-selector-with-multilpe-contexts.md new file mode 100644 index 000000000..e4c25cac2 --- /dev/null +++ b/docs/known-issues/pt/sku-selector-with-multilpe-contexts.md @@ -0,0 +1,47 @@ +--- +title: 'Seletor de SKU com contextos múltiplos' +id: 4n6ap30jnJOrzflLCnVziO +status: PUBLISHED +createdAt: 2024-01-29T13:31:21.812Z +updatedAt: 2024-07-11T19:19:22.383Z +publishedAt: 2024-07-11T19:19:22.383Z +firstPublishedAt: 2024-01-29T13:31:22.391Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: seletor-de-sku-com-contextos-multiplos +locale: pt +kiStatus: Fixed +internalReference: 341322 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + + +O seletor de SKU dentro da exibição modal/rápida não está no mesmo contexto que está na página de pesquisa e na página do produto. + + ![](https://vtexhelp.zendesk.com/attachments/token/zIQ15WW7s1Zo24Z1I5tFT4H3y/?name=image.png) + + + ![](https://vtexhelp.zendesk.com/attachments/token/gnAeV75W2Sip3Pl1zfQyAiWOI/?name=image.png) + +## Simulação + + + +- Vá para qualquer loja que tenha uma visualização rápida e um seletor de SKU. +- Escolha uma SKU e vá para o modo de visualização rápida +- Altere a SKU dentro do modal de visualização rápida +- Saia do modo de visualização rápida e você perceberá que o SKU não mudou, ele apenas mudou dentro do contexto da visualização rápid + +## Workaround + + +N/A + diff --git a/docs/known-issues/pt/sku-specification-filters-arent-loaded-when-the-sku-is-only-available-in-a-whitelabel-seller.md b/docs/known-issues/pt/sku-specification-filters-arent-loaded-when-the-sku-is-only-available-in-a-whitelabel-seller.md index 416ef0c8f..017a550d3 100644 --- a/docs/known-issues/pt/sku-specification-filters-arent-loaded-when-the-sku-is-only-available-in-a-whitelabel-seller.md +++ b/docs/known-issues/pt/sku-specification-filters-arent-loaded-when-the-sku-is-only-available-in-a-whitelabel-seller.md @@ -3,8 +3,8 @@ title: 'Os filtros de especificação SKU não são carregados quando o SKU só id: 5SpoacD49oxDDGJjepUEoL status: PUBLISHED createdAt: 2022-03-21T17:41:20.048Z -updatedAt: 2022-11-25T21:58:05.886Z -publishedAt: 2022-11-25T21:58:05.886Z +updatedAt: 2024-02-16T20:29:10.321Z +publishedAt: 2024-02-16T20:29:10.321Z firstPublishedAt: 2022-03-21T17:41:20.389Z contentType: knownIssue productTeam: Intelligent Search @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Intelligent Search slug: os-filtros-de-especificacao-sku-nao-sao-carregados-quando-o-sku-so-esta-disponivel-em-um-vendedor-de-whitelabel locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 431888 --- diff --git a/docs/known-issues/pt/skus-from-the-same-product-being-created-separately-accounts-with-autoapprove-flag-enabled.md b/docs/known-issues/pt/skus-from-the-same-product-being-created-separately-accounts-with-autoapprove-flag-enabled.md index 167dddbe2..e00faa6b1 100644 --- a/docs/known-issues/pt/skus-from-the-same-product-being-created-separately-accounts-with-autoapprove-flag-enabled.md +++ b/docs/known-issues/pt/skus-from-the-same-product-being-created-separately-accounts-with-autoapprove-flag-enabled.md @@ -1,18 +1,18 @@ --- -title: 'Skus do mesmo produto sendo criado separadamente (contas com a bandeira Autoapprove habilitada)' +title: 'Skus do mesmo produto sendo criados separadamente (contas com o sinalizador Autoapprove ativado)' id: 1nkfd9OuKTFsnBWe1k6dif status: PUBLISHED createdAt: 2023-02-15T12:22:35.143Z -updatedAt: 2023-02-15T12:22:35.839Z -publishedAt: 2023-02-15T12:22:35.839Z +updatedAt: 2023-11-28T19:01:37.291Z +publishedAt: 2023-11-28T19:01:37.291Z firstPublishedAt: 2023-02-15T12:22:35.839Z contentType: knownIssue productTeam: Marketplace author: 2mXZkbi0oi061KicTExNjo tag: Marketplace -slug: skus-do-mesmo-produto-sendo-criado-separadamente-contas-com-a-bandeira-autoapprove-habilitada +slug: skus-do-mesmo-produto-sendo-criados-separadamente-contas-com-o-sinalizador-autoapprove-ativado locale: pt -kiStatus: Backlog +kiStatus: Fixed internalReference: 467112 --- @@ -25,32 +25,26 @@ internalReference: 467112 O vendedor envia um lote com skus do mesmo produto (todas as variações possíveis do produto). -Em vez de ser criado como um produto com suas variações, todos os skus estão sendo criados separadamente. +Em vez de serem criados como um produto com suas variações, todos os skus estão sendo criados separadamente. -Este comportamento está acontecendo porque a conta no mercado tem a bandeira Autoapprove habilitada e o vendedor está enviando todos os skus de uma só vez. +Esse comportamento está ocorrendo porque a conta do marketplace tem o sinalizador Autoapprove ativado e o vendedor está enviando todos os skus de uma vez. -Normalmente, o sistema tem um cadeado, pelo nome do produto, para evitar este tipo de situação, já que o Matcher tem mais de uma fila processando o skus. Mas esta fechadura não é implementada no fluxo de trabalho da Auto-aprovação. - - -## +Normalmente, o sistema tem um bloqueio, por nome de produto, para evitar esse tipo de situação, pois o Matcher tem mais de uma fila para processar os skus. Mas esse bloqueio não está implementado no fluxo de trabalho Autoapprove. ## Simulação -1. Habilitar a bandeira Autoaprovar no Mercado; +1. Ative o sinalizador Autoapprove no Marketplace; 2. O vendedor envia um lote de produtos e seus skus (variações) de uma só vez; -3. O primeiro skus do produto é criado corretamente, mas os outros são criados separadamente. - - -## +3. O primeiro skus do produto é criado corretamente, mas os outros são criados separadamente ## Workaround -Para evitar esta situação, há duas maneiras possíveis. +Para evitar essa situação, há duas maneiras possíveis. -1. O vendedor envia o skus lentamente dentro de um período de tempo; -2. Desativar a bandeira Autoapprove no Mercado. +1. O vendedor envia os skus lentamente dentro de um período de tempo; +2. Desativar o sinalizador Autoapprove no Marketplace. diff --git a/docs/known-issues/pt/skus-from-the-same-product-being-created-separately-on-accounts-with-autoapprove-flag-enabled.md b/docs/known-issues/pt/skus-from-the-same-product-being-created-separately-on-accounts-with-autoapprove-flag-enabled.md new file mode 100644 index 000000000..86dd4ee83 --- /dev/null +++ b/docs/known-issues/pt/skus-from-the-same-product-being-created-separately-on-accounts-with-autoapprove-flag-enabled.md @@ -0,0 +1,52 @@ +--- +title: 'Skus do mesmo produto sendo criados separadamente em contas com o sinalizador de aprovação automática ativado' +id: 5xWm9hzTO0Yuv0e2UuMgH6 +status: PUBLISHED +createdAt: 2024-01-09T12:39:19.465Z +updatedAt: 2024-07-22T19:31:17.990Z +publishedAt: 2024-07-22T19:31:17.990Z +firstPublishedAt: 2024-01-09T19:59:00.420Z +contentType: knownIssue +productTeam: Marketplace +author: 2mXZkbi0oi061KicTExNjo +tag: Marketplace +slug: skus-do-mesmo-produto-sendo-criados-separadamente-em-contas-com-o-sinalizador-de-aprovacao-automatica-ativado +locale: pt +kiStatus: Fixed +internalReference: 962986 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +O vendedor envia um lote com skus do mesmo produto (todas as variações possíveis do produto). + +Em vez de serem criados como um produto com suas variações, todos os skus estão sendo criados separadamente. + +Esse comportamento está ocorrendo porque a conta do marketplace tem o sinalizador Autoapprove ativado e o vendedor está enviando todos os skus de uma vez. + +Normalmente, o sistema tem um bloqueio, por nome de produto, para evitar esse tipo de situação, pois o Matcher tem mais de uma fila para processar os skus. Mas esse bloqueio não está implementado no fluxo de trabalho Autoapprove. + +## Simulação + + +1. Ative o sinalizador Autoapprove no Marketplace; +2. O vendedor envia um lote de produtos e seus skus (variações) de uma só vez; +3. O primeiro skus do produto é criado corretamente, mas os outros são criados separadamente + +## Workaround + + +Para evitar essa situação, há duas maneiras possíveis. + +1. O vendedor envia os skus lentamente dentro de um período de tempo; +2. Desativar o sinalizador Autoapprove no Marketplace. + + + + + diff --git a/docs/known-issues/pt/skuservicoformaspx-not-listing-value-tables-at-first-for-a-value-type.md b/docs/known-issues/pt/skuservicoformaspx-not-listing-value-tables-at-first-for-a-value-type.md index 8528c1494..300f4d006 100644 --- a/docs/known-issues/pt/skuservicoformaspx-not-listing-value-tables-at-first-for-a-value-type.md +++ b/docs/known-issues/pt/skuservicoformaspx-not-listing-value-tables-at-first-for-a-value-type.md @@ -3,8 +3,8 @@ title: 'SkuServicoForm.aspx não listando Tabelas de Valores no início para um id: 2QrjRVvJXiWmRXTYf8DrMK status: PUBLISHED createdAt: 2022-06-28T16:55:32.216Z -updatedAt: 2022-11-25T21:50:15.511Z -publishedAt: 2022-11-25T21:50:15.511Z +updatedAt: 2024-02-16T20:27:50.659Z +publishedAt: 2024-02-16T20:27:50.659Z firstPublishedAt: 2022-06-28T16:55:32.529Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: skuservicoformaspx-nao-listando-tabelas-de-valores-no-inicio-para-um-tipo-de-valor locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 335819 --- diff --git a/docs/known-issues/pt/sla-offer-fluctuating-between-different-shipping-policies-due-to-cache-in-estimated-date-of-30-seconds.md b/docs/known-issues/pt/sla-offer-fluctuating-between-different-shipping-policies-due-to-cache-in-estimated-date-of-30-seconds.md new file mode 100644 index 000000000..a0e8955e3 --- /dev/null +++ b/docs/known-issues/pt/sla-offer-fluctuating-between-different-shipping-policies-due-to-cache-in-estimated-date-of-30-seconds.md @@ -0,0 +1,48 @@ +--- +title: 'Oferta de SLA flutuante entre diferentes políticas de envio devido ao cache na data estimada de 30 segundos' +id: 2uN3bVrxHhj6Xs6TeQTJDr +status: PUBLISHED +createdAt: 2024-05-21T19:34:50.437Z +updatedAt: 2024-05-21T19:38:10.682Z +publishedAt: 2024-05-21T19:38:10.682Z +firstPublishedAt: 2024-05-21T19:34:53.918Z +contentType: knownIssue +productTeam: Logistics +author: 2mXZkbi0oi061KicTExNjo +tag: Logistics +slug: oferta-de-sla-flutuante-entre-diferentes-politicas-de-envio-devido-ao-cache-na-data-estimada-de-30-segundos +locale: pt +kiStatus: Backlog +internalReference: 1036916 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +A simulação de logística pode oscilar entre a oferta de SLAs se o cliente tiver políticas de remessa com o mesmo preço, tempo de entrega, SlaType, custo de doca e configuração de armazém, mas prioridade de doca diferente. +Temos um cache que armazena o tempo de entrega por 30 segundos, portanto, quando uma nova simulação é feita, outra política de remessa com as mesmas configurações que tem um tempo de doca mais longo pode ser oferecida quando não deveria. + + +## Simulação + + +Políticas de remessa A e B com o mesmo tempo total de entrega (1 dia, por exemplo), preço, custo de doca e depósito, mas com prioridades de doca diferentes. +Faça uma cotação às 16:00:00 em que a política de remessa A com prioridade de doca mais baixa será oferecida, então o resultado da estimativa seria para o dia seguinte às 16:01:00, esses dados são armazenados em cache por 30 segundos; +Ao fazer uma nova cotação às 16:00:10, por exemplo, será oferecida a política de remessa B com uma prioridade de doca mais alta, porque na primeira cotação o tempo de entrega seria, por exemplo, às 16:01:00, armazenado em cache por 30 segundos, enquanto a segunda cotação B é escolhida porque também tem a estimativa para o dia seguinte, mas às 16:00:00. + + + + +## Workaround + + +Não há nenhuma solução alternativa para um cenário com as mesmas configurações descritas acima. + + + + + diff --git a/docs/known-issues/pt/sliderlayout-bug-when-using-prop-infinite-as-always-on-mobile.md b/docs/known-issues/pt/sliderlayout-bug-when-using-prop-infinite-as-always-on-mobile.md new file mode 100644 index 000000000..fce85ba37 --- /dev/null +++ b/docs/known-issues/pt/sliderlayout-bug-when-using-prop-infinite-as-always-on-mobile.md @@ -0,0 +1,35 @@ +--- +title: 'Erro no layout do controle deslizante ao usar prop infinite como sempre no celular' +id: 4JERnak05tr2K8ICjjPjrN +status: PUBLISHED +createdAt: 2023-10-17T17:38:34.443Z +updatedAt: 2023-10-17T17:38:35.106Z +publishedAt: 2023-10-17T17:38:35.106Z +firstPublishedAt: 2023-10-17T17:38:35.106Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: erro-no-layout-do-controle-deslizante-ao-usar-prop-infinite-como-sempre-no-celular +locale: pt +kiStatus: Backlog +internalReference: 920725 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Quando o layout do controle deslizante é definido como `infinito: "sempre"` no celular, o componente apresenta um bug intermitente. Após algum tempo de rolagem da prateleira, os produtos param de aparecer e, em vez disso, aparece um espaço em branco. + +## Simulação + + + +## Workaround + + + diff --git a/docs/known-issues/pt/slug-and-link-returned-in-the-catalog-facets-api-have-different-formats.md b/docs/known-issues/pt/slug-and-link-returned-in-the-catalog-facets-api-have-different-formats.md new file mode 100644 index 000000000..bc7f192b7 --- /dev/null +++ b/docs/known-issues/pt/slug-and-link-returned-in-the-catalog-facets-api-have-different-formats.md @@ -0,0 +1,52 @@ +--- +title: 'O Slug e o Link retornados na API Catalog Facets têm formatos diferentes.' +id: 3LbYdhZhjsvUuQNC7VJN5G +status: PUBLISHED +createdAt: 2024-03-12T15:43:07.017Z +updatedAt: 2024-03-12T15:43:08.057Z +publishedAt: 2024-03-12T15:43:08.057Z +firstPublishedAt: 2024-03-12T15:43:08.057Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: o-slug-e-o-link-retornados-na-api-catalog-facets-tem-formatos-diferentes +locale: pt +kiStatus: Backlog +internalReference: 998397 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +API do Catalog Facets descrita aqui: https://developers.vtex.com/docs/api-reference/search-api#get-/api/catalog_system/pub/facets/search/-term- +Os objetos de resposta têm o campo "Slug", "Link" e "LinkEncoded". No entanto, esses campos deveriam ter o mesmo formato, mas divergem no objeto PriceRanges quando o valor tem casas decimais. + +Exemplo: +Slug: "de-100-a-199.99" +Link: "/category-test/de-100-a-199-99?map=c,priceFrom" + +O Slug tem o caractere ".", enquanto o Link tem o caractere "-". + + +## Simulação + + + +1. Tenha uma categoria com um priceRange com valores decimais. +2. Solicite a API de facetas +3. Verifique se os caracteres são diferentes + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/pt/sms-configuration-link-in-email-template-redirects-user-to-404-page.md b/docs/known-issues/pt/sms-configuration-link-in-email-template-redirects-user-to-404-page.md new file mode 100644 index 000000000..96b042ebd --- /dev/null +++ b/docs/known-issues/pt/sms-configuration-link-in-email-template-redirects-user-to-404-page.md @@ -0,0 +1,44 @@ +--- +title: 'O link de configuração de SMS no modelo de e-mail redireciona o usuário para a página 404' +id: ZjIBvieBRNlN5lThuvtBf +status: PUBLISHED +createdAt: 2024-06-21T17:58:11.722Z +updatedAt: 2024-06-21T17:58:12.707Z +publishedAt: 2024-06-21T17:58:12.707Z +firstPublishedAt: 2024-06-21T17:58:12.707Z +contentType: knownIssue +productTeam: Order Management +author: 2mXZkbi0oi061KicTExNjo +tag: Order Management +slug: o-link-de-configuracao-de-sms-no-modelo-de-email-redireciona-o-usuario-para-a-pagina-404 +locale: pt +kiStatus: Backlog +internalReference: 1054007 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Na tela de configuração do modelo do sistema do centro de mensagens, há um link que deve levar o usuário à configuração do aplicativo de envio de SMS, mas esse aplicativo não está mais disponível e o link agora retorna 404, exibindo uma tela com a mensagem "`store/not-found-box-title`". + +## Simulação + + + +Acesse qualquer modelo; +Vá para a guia SMS e clique no link "Install it through the VTEX App Store". +Esse link direciona o usuário para a loja de aplicativos, mas o aplicativo não está mais disponível + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/pt/some-addresses-autocompleted-by-google-are-not-able-to-be-saved-on-my-account.md b/docs/known-issues/pt/some-addresses-autocompleted-by-google-are-not-able-to-be-saved-on-my-account.md index 30b9c0f93..e7fbdb55b 100644 --- a/docs/known-issues/pt/some-addresses-autocompleted-by-google-are-not-able-to-be-saved-on-my-account.md +++ b/docs/known-issues/pt/some-addresses-autocompleted-by-google-are-not-able-to-be-saved-on-my-account.md @@ -1,18 +1,18 @@ --- -title: 'Alguns endereços autocompletados pelo Google não podem ser salvos em Minha Conta' +title: 'Alguns endereços preenchidos automaticamente pelo Google não podem ser salvos em My Account' id: DgYKHOqC0nnpHKEdcTeXQ status: PUBLISHED createdAt: 2022-04-28T19:44:12.222Z -updatedAt: 2023-01-06T17:13:51.809Z -publishedAt: 2023-01-06T17:13:51.809Z +updatedAt: 2023-10-18T00:06:40.142Z +publishedAt: 2023-10-18T00:06:40.142Z firstPublishedAt: 2022-05-10T18:17:39.573Z contentType: knownIssue productTeam: Order Management author: 2mXZkbi0oi061KicTExNjo tag: Order Management -slug: alguns-enderecos-autocompletados-pelo-google-nao-podem-ser-salvos-em-minha-conta +slug: alguns-enderecos-preenchidos-automaticamente-pelo-google-nao-podem-ser-salvos-em-my-account locale: pt -kiStatus: Backlog +kiStatus: Fixed internalReference: 415388 --- @@ -23,32 +23,28 @@ internalReference: 415388 -Alguns endereços retornados do campo de busca do Google não estão sendo salvos quando adicionados através do fluxo Minha conta, e a IU não retorna nenhum feedback ao usuário. -NOTA: isto ocorre mesmo que o endereço esteja aparentemente correto - - -## +Alguns endereços retornados do campo de pesquisa do Google não estão sendo salvos quando adicionados por meio do fluxo Minha conta, e a interface do usuário não retorna nenhum feedback para o usuário. +OBSERVAÇÃO: isso ocorre mesmo que o endereço esteja aparentemente correto ## Simulação -1- Entrar na minha conta - Meus endereços; -2- Escolha um endereço digitando-o no campo de busca do Google, localizado nesta área. +1- Faça login na minha conta - Meus endereços; +2- Escolha um endereço digitando-o no campo de pesquisa do Google localizado nessa área. Exemplo: * Calle Capón, Cercado de Lima * Avenida Nicolás de Piérola 3- Clique em salvar -4- Observe que o endereço não será salvo, mas também nenhuma mensagem de erro será exibida na interface de usuário. +4- Observe que o endereço não será salvo, mas também não será exibida nenhuma mensagem de erro na interface do usuário. +## Workaround -## +Não há solução disponível para isso. -## Workaround -Não há solução disponível para isto. diff --git a/docs/known-issues/pt/some-functions-of-the-sticky-layout-component-wont-work-as-expected-when-viewed-through-safari-browser.md b/docs/known-issues/pt/some-functions-of-the-sticky-layout-component-wont-work-as-expected-when-viewed-through-safari-browser.md new file mode 100644 index 000000000..be097469c --- /dev/null +++ b/docs/known-issues/pt/some-functions-of-the-sticky-layout-component-wont-work-as-expected-when-viewed-through-safari-browser.md @@ -0,0 +1,35 @@ +--- +title: 'Algumas funções do componente sticky layout não funcionarão como esperado quando visualizadas no navegador Safari' +id: 6qXYzloLLowKzEqIUX1IB0 +status: PUBLISHED +createdAt: 2023-11-08T13:34:35.513Z +updatedAt: 2024-02-16T20:55:46.662Z +publishedAt: 2024-02-16T20:55:46.662Z +firstPublishedAt: 2023-11-08T13:34:36.172Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: algumas-funcoes-do-componente-sticky-layout-nao-funcionarao-como-esperado-quando-visualizadas-no-navegador-safari +locale: pt +kiStatus: Backlog +internalReference: 868535 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Algumas funções do componente sticky layout não funcionam como esperado quando visualizadas no navegador Safari + +## Simulação + + + +## Workaround + + + diff --git a/docs/known-issues/pt/some-inventory-management-features-not-working-properly-on-seller-portal-accounts.md b/docs/known-issues/pt/some-inventory-management-features-not-working-properly-on-seller-portal-accounts.md new file mode 100644 index 000000000..0af72c231 --- /dev/null +++ b/docs/known-issues/pt/some-inventory-management-features-not-working-properly-on-seller-portal-accounts.md @@ -0,0 +1,48 @@ +--- +title: 'Alguns recursos do Inventory Management não estão funcionando corretamente nas contas do portal do vendedor' +id: uJ4qws662c8pUnyfOV1fV +status: PUBLISHED +createdAt: 2024-03-18T17:54:20.400Z +updatedAt: 2024-03-18T17:54:21.597Z +publishedAt: 2024-03-18T17:54:21.597Z +firstPublishedAt: 2024-03-18T17:54:21.597Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: alguns-recursos-do-inventory-management-nao-estao-funcionando-corretamente-nas-contas-do-portal-do-vendedor +locale: pt +kiStatus: Backlog +internalReference: 1001665 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Os recursos de gerenciamento de estoque (como os links para os produtos) não se comportam como esperado nas contas do portal do vendedor. Isso acontece porque esse tipo de conta usa uma versão diferente do catálogo. + +O módulo Logistics usa nessa UI uma API do catalogV1. + +No entanto, não temos um proxy do catálogo do portal do vendedor para essa API no catalogV1. + +O impacto é que os links fornecidos nos produtos não abrem a página do catálogo, mas, em vez disso, retornam um erro. + +## Simulação + + + +1. Tente abrir os links para os produtos em um gerenciamento de inventário do portal do vendedor + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/pt/some-special-characters-are-not-stripped-from-product-searches-or-indexing.md b/docs/known-issues/pt/some-special-characters-are-not-stripped-from-product-searches-or-indexing.md new file mode 100644 index 000000000..72e8ea63a --- /dev/null +++ b/docs/known-issues/pt/some-special-characters-are-not-stripped-from-product-searches-or-indexing.md @@ -0,0 +1,50 @@ +--- +title: 'Alguns caracteres especiais não são removidos das pesquisas ou da indexação de produtos' +id: 3qbzEcCkXpaPA0U23trlwT +status: DRAFT +createdAt: 2022-04-26T22:41:20.214Z +updatedAt: 2023-11-29T20:24:51.268Z +publishedAt: +firstPublishedAt: 2022-04-26T22:42:16.929Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: alguns-caracteres-especiais-nao-sao-removidos-das-pesquisas-ou-da-indexacao-de-produtos +locale: pt +kiStatus: Backlog +internalReference: 382382 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Alguns caracteres especiais não são completamente removidos das palavras-chave pesquisadas ou da indexação de produtos, o que pode afetar as pesquisas em alguns cenários específicos. + +Os caracteres conhecidos que levam a esse cenário são vírgulas (`,`), pontos (`.`) e dois-pontos (`:`). Outros são normalmente ignorados e não geram problemas. + +Durante o registro de um produto, as vírgulas e os pontos no final das palavras são removidos durante a indexação do produto, mas se estiverem no meio de uma palavra, são mantidos. As palavras-chave são divididas por espaços. + +Durante a pesquisa, os dois pontos são um valor reservado e invalidam toda a consulta de texto. + +## Simulação + + +Para vírgulas e pontos, um campo de produto que tenha um valor como palavras-chave separadas por vírgulas, como `"car,specialbrand,blue"`, será lido como uma única palavra. A pesquisa por `specialbrand` não encontrará esse produto. + +No caso de dois-pontos, um produto com o nome `"vinho tinto: versão especial"` pode ser encontrado por meio da pesquisa por `vinho`, mas a pesquisa por `vinho: versão especial` não funcionará. A pesquisa inteira será inválida e nenhum filtro de texto será aplicado + +## Workaround + + +Para vírgulas e pontos, é necessário um espaço após o caractere para dividir as palavras-chave. + +Para uma pesquisa com dois pontos, não há solução alternativa. + + + + diff --git a/docs/known-issues/pt/some-unexpected-behavior-in-masterdata.md b/docs/known-issues/pt/some-unexpected-behavior-in-masterdata.md new file mode 100644 index 000000000..b775b08b9 --- /dev/null +++ b/docs/known-issues/pt/some-unexpected-behavior-in-masterdata.md @@ -0,0 +1,41 @@ +--- +title: 'Alguns comportamentos inesperados no MasterData' +id: 4E9jB5vkUMucnAuwUMOGQL +status: PUBLISHED +createdAt: 2023-09-18T21:27:15.291Z +updatedAt: 2023-10-10T21:16:04.759Z +publishedAt: 2023-10-10T21:16:04.759Z +firstPublishedAt: 2023-09-18T21:27:15.908Z +contentType: knownIssue +productTeam: Storage +author: 2mXZkbi0oi061KicTExNjo +tag: Storage +slug: alguns-comportamentos-inesperados-no-masterdata +locale: pt +kiStatus: Backlog +internalReference: 669048 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Mesmo com dados disponíveis (documentos), as informações não são retornadas como esperado. +Esse comportamento pode afetar algumas das seguintes funcionalidades: + +- As imagens no Editor do site (CMS) não estão disponíveis, devido à mensagem de erro "_Algo deu errado. Por favor, tente novamente."; +- Não é possível acessar entidades e seus documentos devido à mensagem de erro "_Ocorreu um erro inesperado. Por favor, tente novamente. Se o problema persistir, entre em contato com o suporte._"; +- O `_sort` não é respeitado na API Search documents; +- Nenhuma informação é retornada ao usar a API Search Documents (uma resposta vazia, como `[]`), mesmo quando eles contêm documentos. + +## Simulação + + + +## Workaround + + + diff --git a/docs/known-issues/pt/something-went-wrong-error-is-displayed-in-the-catalog-admin.md b/docs/known-issues/pt/something-went-wrong-error-is-displayed-in-the-catalog-admin.md new file mode 100644 index 000000000..c89dbdde0 --- /dev/null +++ b/docs/known-issues/pt/something-went-wrong-error-is-displayed-in-the-catalog-admin.md @@ -0,0 +1,47 @@ +--- +title: 'O erro Something Went Wrong é exibido no administrador do catálogo' +id: 5TZLWNau0Vo6yp8URPsGcn +status: PUBLISHED +createdAt: 2023-09-26T17:00:49.516Z +updatedAt: 2023-09-26T17:00:50.184Z +publishedAt: 2023-09-26T17:00:50.184Z +firstPublishedAt: 2023-09-26T17:00:50.184Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: o-erro-something-went-wrong-e-exibido-no-administrador-do-catalogo +locale: pt +kiStatus: Backlog +internalReference: 907567 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Espera-se que o administrador seja usado sem restrições. No entanto, às vezes um erro **Algo deu errado** é exibido no administrador do catálogo. + +## Simulação + + + +1. Abra o administrador do catálogo +2. Abra uma seção do catálogo, por exemplo: `/admin/Site/ValeForm.aspx`, `Product.aspx`, `ProdutoCategoriaSimilarForm.aspx` ou `SkuForm.aspx` +3. Receber um erro **Algo deu errado** no admi + +## Workaround + + + +- Tente usar o administrador legado: `.vtexcommercestable.com.br/admin` +- Tente recarregar a página algumas vezes, ou +- Tente aguardar alguns minutos e acessar a página novamente + + + + + diff --git a/docs/known-issues/pt/something-went-wrong-message-when-accessing-a-and-p-routes-in-portal-stores.md b/docs/known-issues/pt/something-went-wrong-message-when-accessing-a-and-p-routes-in-portal-stores.md new file mode 100644 index 000000000..d4b39e756 --- /dev/null +++ b/docs/known-issues/pt/something-went-wrong-message-when-accessing-a-and-p-routes-in-portal-stores.md @@ -0,0 +1,46 @@ +--- +title: 'Mensagem de que algo deu errado ao acessar as rotas /a e /p nos repositórios do Portal' +id: 2XGAGH8xpNqjJpAir6DKzz +status: PUBLISHED +createdAt: 2023-11-30T16:31:45.428Z +updatedAt: 2023-11-30T16:31:45.990Z +publishedAt: 2023-11-30T16:31:45.990Z +firstPublishedAt: 2023-11-30T16:31:45.990Z +contentType: knownIssue +productTeam: Portal +author: 2mXZkbi0oi061KicTExNjo +tag: Portal +slug: mensagem-de-que-algo-deu-errado-ao-acessar-as-rotas-a-e-p-nos-repositorios-do-portal +locale: pt +kiStatus: Backlog +internalReference: 945226 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Espera-se que seja possível pesquisar qualquer termo nas lojas do Portal; no entanto, as letras "A" e "P" não são diretamente pesquisáveis por meio da URL. +Portanto, uma mensagem "Algo deu errado" será exibida ao acessar as rotas `/a` e `/p` nas lojas do Portal + +## Simulação + + + +1. Vá para uma loja de portal +2. Acesse o link `site.com/a` ou `site.com/p` +3. Veja uma mensagem "Algo deu errado" na frent + +## Workaround + + +N/A para o caminho `/a +Registre um redirecionamento no CMS legado de `/p` para `/?ft=p` + + + + + diff --git a/docs/known-issues/pt/something-went-wrong-when-adding-an-incomplete-address-and-tried-to-edit-it.md b/docs/known-issues/pt/something-went-wrong-when-adding-an-incomplete-address-and-tried-to-edit-it.md new file mode 100644 index 000000000..2b25a7d12 --- /dev/null +++ b/docs/known-issues/pt/something-went-wrong-when-adding-an-incomplete-address-and-tried-to-edit-it.md @@ -0,0 +1,45 @@ +--- +title: '"Algo deu errado" ao adicionar um endereço incompleto e tentar editá-lo' +id: 3rWGAr4K86JAetSBJ75q3h +status: PUBLISHED +createdAt: 2024-01-02T21:11:17.425Z +updatedAt: 2024-01-02T21:11:17.955Z +publishedAt: 2024-01-02T21:11:17.955Z +firstPublishedAt: 2024-01-02T21:11:17.955Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: algo-deu-errado-ao-adicionar-um-endereco-incompleto-e-tentar-editalo +locale: pt +kiStatus: Backlog +internalReference: 960064 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Durante a etapa de checkout, usando um comprador com um perfil completo, na etapa de preenchimento dos dados de envio, clicando na opção "Entregar em outro endereço", se apenas o código postal for adicionado e o comprador voltar à lista de endereços (usando o botão "voltar ao catálogo de endereços") e clicar em "Atualizar informações de endereço selecionadas", haverá um erro com a mensagem "Algo deu errado". + +## Simulação + + + +- Adicione itens ao carrinho e use um e-mail com um perfil completo; +- Durante a etapa de Checkout, ao preencher os dados de envio, clique em "Deliver to another address" (Entregar em outro endereço); +- Adicione um código postal e retorne aos dados de envio clicando no botão "Back to address list" (Voltar à lista de endereços); +- Clique em "Update selected address information" (Atualizar informações de endereço selecionadas) + +## Workaround + + + +- Atualize a página se o erro for exibido. + + + + diff --git a/docs/known-issues/pt/sort-by-name-working-different-on-stores-integrated-before-a-date.md b/docs/known-issues/pt/sort-by-name-working-different-on-stores-integrated-before-a-date.md index 6d834e491..a47935adf 100644 --- a/docs/known-issues/pt/sort-by-name-working-different-on-stores-integrated-before-a-date.md +++ b/docs/known-issues/pt/sort-by-name-working-different-on-stores-integrated-before-a-date.md @@ -3,8 +3,8 @@ title: 'Classificar pelo nome trabalhando de forma diferente em lojas integradas id: 96cQG19ZAmAtVT0ykZ4nF status: PUBLISHED createdAt: 2022-06-20T12:11:22.846Z -updatedAt: 2022-11-25T21:58:18.041Z -publishedAt: 2022-11-25T21:58:18.041Z +updatedAt: 2024-07-01T18:48:26.055Z +publishedAt: 2024-07-01T18:48:26.055Z firstPublishedAt: 2022-06-20T12:11:23.353Z contentType: knownIssue productTeam: Intelligent Search @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Intelligent Search slug: classificar-pelo-nome-trabalhando-de-forma-diferente-em-lojas-integradas-antes-de-uma-data locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 600468 --- diff --git a/docs/known-issues/pt/space-in-street-property-in-postal-code-json-affects-address-field-display-at-checkout.md b/docs/known-issues/pt/space-in-street-property-in-postal-code-json-affects-address-field-display-at-checkout.md new file mode 100644 index 000000000..0c382c80a --- /dev/null +++ b/docs/known-issues/pt/space-in-street-property-in-postal-code-json-affects-address-field-display-at-checkout.md @@ -0,0 +1,43 @@ +--- +title: 'O espaço na propriedade da rua no JSON do código postal afeta a exibição do campo de endereço no checkout' +id: Rr3wSsdC5hxMS8ttK4kIj +status: PUBLISHED +createdAt: 2023-08-01T22:30:35.290Z +updatedAt: 2024-07-01T18:49:10.379Z +publishedAt: 2024-07-01T18:49:10.379Z +firstPublishedAt: 2023-08-01T22:30:36.187Z +contentType: knownIssue +productTeam: Logistics +author: 2mXZkbi0oi061KicTExNjo +tag: Logistics +slug: o-espaco-na-propriedade-da-rua-no-json-do-codigo-postal-afeta-a-exibicao-do-campo-de-endereco-no-checkout +locale: pt +kiStatus: No Fix +internalReference: 872935 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Ao ativar o uso da API de código postal no formulário de endereço para países que não estão no modelo BR (país, estado, cidade, bairro, rua), esses países que não têm todos esses campos preenchidos na API e precisam ser capazes de inserir os outros dados de endereço no formulário de endereço no checkout, o campo rua do bloco de endereço não estará disponível se a propriedade rua do JSON estiver com espaço, pois será entendido como preenchido e válido, o que não permite prosseguir com o pedido. + + +## Simulação + + +Crie um carrinho em uma loja EMEA que use o código postal e o formulário de endereço e, na base do código postal, o campo street esteja com espaço " " . +O campo de endereço não estará disponível para ser preenchido + +## Workaround + + +Não existe + + + + + diff --git a/docs/known-issues/pt/space-in-warehouse-id-causes-internal-logistics-requests-to-fail.md b/docs/known-issues/pt/space-in-warehouse-id-causes-internal-logistics-requests-to-fail.md index cb2ba810b..6c7bf652e 100644 --- a/docs/known-issues/pt/space-in-warehouse-id-causes-internal-logistics-requests-to-fail.md +++ b/docs/known-issues/pt/space-in-warehouse-id-causes-internal-logistics-requests-to-fail.md @@ -3,8 +3,8 @@ title: 'O espaço na identificação do armazém faz com que os pedidos logísti id: M8SsnABs2HgYsUvNnjCFx status: PUBLISHED createdAt: 2022-09-20T21:51:05.157Z -updatedAt: 2023-01-05T19:34:07.126Z -publishedAt: 2023-01-05T19:34:07.126Z +updatedAt: 2024-02-16T20:24:53.145Z +publishedAt: 2024-02-16T20:24:53.145Z firstPublishedAt: 2022-09-20T21:51:05.702Z contentType: knownIssue productTeam: Logistics @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Logistics slug: o-espaco-na-identificacao-do-armazem-faz-com-que-os-pedidos-logisticos-internos-falhem locale: pt -kiStatus: Fixed +kiStatus: No Fix internalReference: 654370 --- diff --git a/docs/known-issues/pt/special-characters-cannot-be-used-for-cnpj-search-on-masterdata.md b/docs/known-issues/pt/special-characters-cannot-be-used-for-cnpj-search-on-masterdata.md index 2feb22c11..d41d06ac8 100644 --- a/docs/known-issues/pt/special-characters-cannot-be-used-for-cnpj-search-on-masterdata.md +++ b/docs/known-issues/pt/special-characters-cannot-be-used-for-cnpj-search-on-masterdata.md @@ -3,8 +3,8 @@ title: 'Caracteres especiais não podem ser usados para busca CNPJ em MasterData id: 4sgob00QXkGYPC3TjSpQeN status: PUBLISHED createdAt: 2022-06-21T15:35:26.675Z -updatedAt: 2022-11-25T22:13:02.870Z -publishedAt: 2022-11-25T22:13:02.870Z +updatedAt: 2023-08-07T13:52:30.392Z +publishedAt: 2023-08-07T13:52:30.392Z firstPublishedAt: 2022-06-21T15:35:27.341Z contentType: knownIssue productTeam: Storage diff --git a/docs/known-issues/pt/special-characters-in-invoicenumber-cause-postpurchase-flow-to-fail.md b/docs/known-issues/pt/special-characters-in-invoicenumber-cause-postpurchase-flow-to-fail.md new file mode 100644 index 000000000..4a04812ee --- /dev/null +++ b/docs/known-issues/pt/special-characters-in-invoicenumber-cause-postpurchase-flow-to-fail.md @@ -0,0 +1,48 @@ +--- +title: 'Caracteres especiais no invoiceNumber causam falha no fluxo pós-compra' +id: 1tVPSLsB9SSZIF1KrNn3k2 +status: PUBLISHED +createdAt: 2023-12-14T18:31:27.213Z +updatedAt: 2023-12-14T18:31:27.801Z +publishedAt: 2023-12-14T18:31:27.801Z +firstPublishedAt: 2023-12-14T18:31:27.801Z +contentType: knownIssue +productTeam: Order Management +author: 2mXZkbi0oi061KicTExNjo +tag: Order Management +slug: caracteres-especiais-no-invoicenumber-causam-falha-no-fluxo-poscompra +locale: pt +kiStatus: Backlog +internalReference: 953285 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Atualmente, o SNO (Shipping Notification Order) aceita que um número de fatura (invoiceNumber) seja enviado via API e UI com um "caractere especial" no final ou no início dos dados, por exemplo: "#123456". + +No entanto, quando as faturas são recebidas nesse formato, alguns fluxos executados pelo sistema envolvido no fluxo pós-compra acabam retornando um erro porque não conseguem processar ou repassar o valor recebido. Exemplos de fluxos que podem falhar incluem atualizações de rastreamento, atualizações de status de pedidos faturados, comunicação com o sistema de hub de gifcard e qualquer outro sistema que use dados invoiceNumber pode ter seu fluxo comprometido devido ao uso de caracteres especiais no campo invoiceNumber. + +## Simulação + + +1- Fature um pedido inserindo o seguinte exemplo de número de fatura: "#123456"; (caracteres especiais no início do número ou no final) + +2- Observe que o pedido não será atualizado para o status de faturado + +3- No caso de fluxos que envolvam um vendedor, no Get Order do pedido do vendedor será possível ver a fatura salva, mas mesmo assim o pedido do marketplace não será atualizado para faturado, pois o sistema não conseguirá repassar a fatura + +## Workaround + + +Para esses casos, a solução alternativa é não usar os "caracteres especiais" na composição do invoiceNumber. + + + + + + diff --git a/docs/known-issues/pt/special-characters-on-the-sku-name-breaks-sku-selection-on-portal-web-store-pdp-pages-for-radio-box-category-type-of-selection.md b/docs/known-issues/pt/special-characters-on-the-sku-name-breaks-sku-selection-on-portal-web-store-pdp-pages-for-radio-box-category-type-of-selection.md index 4da518816..eb91ad3da 100644 --- a/docs/known-issues/pt/special-characters-on-the-sku-name-breaks-sku-selection-on-portal-web-store-pdp-pages-for-radio-box-category-type-of-selection.md +++ b/docs/known-issues/pt/special-characters-on-the-sku-name-breaks-sku-selection-on-portal-web-store-pdp-pages-for-radio-box-category-type-of-selection.md @@ -3,8 +3,8 @@ title: 'Caracteres especiais no nome SKU quebra a seleção SKU nas páginas PDP id: 1G4FSBVZqn44ke7YJTuBJA status: PUBLISHED createdAt: 2022-03-16T16:26:36.035Z -updatedAt: 2022-11-25T22:11:14.593Z -publishedAt: 2022-11-25T22:11:14.593Z +updatedAt: 2024-02-16T20:29:47.269Z +publishedAt: 2024-02-16T20:29:47.269Z firstPublishedAt: 2022-03-16T16:26:36.503Z contentType: knownIssue productTeam: Portal @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Portal slug: caracteres-especiais-no-nome-sku-quebra-a-selecao-sku-nas-paginas-pdp-do-portal-web-store-para-caixa-de-radio-tipo-de-selecao-de-categoria locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 337933 --- diff --git a/docs/known-issues/pt/specifications-multiplied-on-catalog.md b/docs/known-issues/pt/specifications-multiplied-on-catalog.md new file mode 100644 index 000000000..52ed98e3c --- /dev/null +++ b/docs/known-issues/pt/specifications-multiplied-on-catalog.md @@ -0,0 +1,41 @@ +--- +title: 'Especificações multiplicadas pelo catálogo' +id: 2d4LXPrbVibMR8atXO6o8X +status: PUBLISHED +createdAt: 2023-10-16T12:48:03.714Z +updatedAt: 2023-10-16T12:48:59.814Z +publishedAt: 2023-10-16T12:48:59.814Z +firstPublishedAt: 2023-10-16T12:48:04.717Z +contentType: knownIssue +productTeam: Marketplace +author: 2mXZkbi0oi061KicTExNjo +tag: Marketplace +slug: especificacoes-multiplicadas-pelo-catalogo +locale: pt +kiStatus: Backlog +internalReference: 919761 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +O marketplace pode aprovar produtos enviados por vendedores no módulo Received Skus. + +Quando um produto tem uma especificação de sku que corresponde à especificação existente na categoria do marketplace, mas é um novo valor, esse novo valor é criado na especificação do marketplace. + +Os valores multiplicados podem ocorrer quando mais de um sku com o mesmo "novo valor" está sendo aprovado ao mesmo tempo em Skus recebidos na mesma categoria (ou árvore) em que a especificação foi criada. + +Se a especificação for criada na categoria raiz (não recomendado), esse cenário poderá ocorrer mais facilmente. + +## Simulação + + + +## Workaround + + + diff --git a/docs/known-issues/pt/spotprice-from-the-skujson-is-incorrect-for-products-with-multiple-sellers.md b/docs/known-issues/pt/spotprice-from-the-skujson-is-incorrect-for-products-with-multiple-sellers.md index a8a40ee13..d9fccf72c 100644 --- a/docs/known-issues/pt/spotprice-from-the-skujson-is-incorrect-for-products-with-multiple-sellers.md +++ b/docs/known-issues/pt/spotprice-from-the-skujson-is-incorrect-for-products-with-multiple-sellers.md @@ -3,8 +3,8 @@ title: 'spotPrice do skuJson é incorreto para produtos com múltiplos Vendedore id: 6rgLJCE1DYPXZj1Pqt6hA2 status: PUBLISHED createdAt: 2022-02-24T15:32:40.223Z -updatedAt: 2022-11-25T22:10:27.000Z -publishedAt: 2022-11-25T22:10:27.000Z +updatedAt: 2024-02-16T20:30:08.928Z +publishedAt: 2024-02-16T20:30:08.928Z firstPublishedAt: 2022-02-24T15:32:41.286Z contentType: knownIssue productTeam: Portal @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Portal slug: spotprice-do-skujson-e-incorreto-para-produtos-com-multiplos-vendedores locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 264791 --- diff --git a/docs/known-issues/pt/status-on-transactions-list-doesnt-match-actual-state.md b/docs/known-issues/pt/status-on-transactions-list-doesnt-match-actual-state.md new file mode 100644 index 000000000..466a9ec2b --- /dev/null +++ b/docs/known-issues/pt/status-on-transactions-list-doesnt-match-actual-state.md @@ -0,0 +1,43 @@ +--- +title: 'O status na lista de transações não corresponde ao estado real' +id: 3L0eXIO6aHmv9GSlPwCq3t +status: PUBLISHED +createdAt: 2024-03-22T16:23:32.369Z +updatedAt: 2024-03-22T16:23:33.304Z +publishedAt: 2024-03-22T16:23:33.304Z +firstPublishedAt: 2024-03-22T16:23:33.304Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: o-status-na-lista-de-transacoes-nao-corresponde-ao-estado-real +locale: pt +kiStatus: Backlog +internalReference: 1004883 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Algumas transações podem não corresponder ao estado real quando você as abre (problema de indexação). + +## Simulação + + +Não há como reproduzir, pois isso acontece com transações aleatórias. + + + +## Workaround + + +NA + + + + + diff --git a/docs/known-issues/pt/stock-change-is-completed-even-after-receiving-error-500.md b/docs/known-issues/pt/stock-change-is-completed-even-after-receiving-error-500.md index 0344c3f4a..398fb47ea 100644 --- a/docs/known-issues/pt/stock-change-is-completed-even-after-receiving-error-500.md +++ b/docs/known-issues/pt/stock-change-is-completed-even-after-receiving-error-500.md @@ -1,18 +1,18 @@ --- -title: 'A mudança de estoque é concluída mesmo após o recebimento do erro 500' +title: 'A alteração de estoque é concluída mesmo depois de receber o erro 500' id: 3dlP8iOBiL2tfPRvjm2kUZ status: PUBLISHED createdAt: 2022-06-20T12:40:08.834Z -updatedAt: 2022-11-25T21:59:29.796Z -publishedAt: 2022-11-25T21:59:29.796Z +updatedAt: 2024-07-03T18:12:47.665Z +publishedAt: 2024-07-03T18:12:47.665Z firstPublishedAt: 2022-06-20T12:40:09.126Z contentType: knownIssue productTeam: Logistics author: 2mXZkbi0oi061KicTExNjo tag: Logistics -slug: a-mudanca-de-estoque-e-concluida-mesmo-apos-o-recebimento-do-erro-500 +slug: a-alteracao-de-estoque-e-concluida-mesmo-depois-de-receber-o-erro-500 locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 388176 --- @@ -23,16 +23,14 @@ internalReference: 388176 -O cliente está tentando atualizar a quantidade do sku no inventário e o pedido recebeu erro 500. Apesar do erro, a quantidade em estoque é alterada. - - +O cliente está tentando atualizar a quantidade de sku no inventário e a solicitação recebeu o erro 500. Apesar do erro, a quantidade em estoque é alterada. ## Simulação Não foi possível reproduzir o erro. -Mas na resposta vemos o erro 500, e no inventário vemos o mesmo valor antes da atualização. +Mas, na resposta, vemos o erro 500 e, no inventário, vemos o mesmo valor antes da atualização. @@ -40,5 +38,5 @@ Mas na resposta vemos o erro 500, e no inventário vemos o mesmo valor antes da ## Workaround -Não há solução. Mas é importante verificar que esta atualização ocorreu. +Não há solução alternativa. Mas é importante verificar se essa atualização ocorreu. diff --git a/docs/known-issues/pt/stockkeepingunit-catalog-api-allows-invalid-commercial-condition-values.md b/docs/known-issues/pt/stockkeepingunit-catalog-api-allows-invalid-commercial-condition-values.md index 846be1557..2b4ed48a5 100644 --- a/docs/known-issues/pt/stockkeepingunit-catalog-api-allows-invalid-commercial-condition-values.md +++ b/docs/known-issues/pt/stockkeepingunit-catalog-api-allows-invalid-commercial-condition-values.md @@ -3,8 +3,8 @@ title: 'API do catálogo da unidade de estocagem permite valores de condição c id: 1ONAspL4Wj9fdu2tYcX4Ur status: PUBLISHED createdAt: 2023-03-10T20:44:01.459Z -updatedAt: 2023-03-10T20:44:02.006Z -publishedAt: 2023-03-10T20:44:02.006Z +updatedAt: 2024-07-01T18:48:57.278Z +publishedAt: 2024-07-01T18:48:57.278Z firstPublishedAt: 2023-03-10T20:44:02.006Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: api-do-catalogo-da-unidade-de-estocagem-permite-valores-de-condicao-comercial-invalidos locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 769053 --- diff --git a/docs/known-issues/pt/stockkeepingunitbyean-returns-404-for-eans-with-.md b/docs/known-issues/pt/stockkeepingunitbyean-returns-404-for-eans-with-.md index 0c30e281a..7effbeb13 100644 --- a/docs/known-issues/pt/stockkeepingunitbyean-returns-404-for-eans-with-.md +++ b/docs/known-issues/pt/stockkeepingunitbyean-returns-404-for-eans-with-.md @@ -3,7 +3,7 @@ title: 'StockKeepingUnitByEAN returns 404 for EANs with "/"' id: Pp3lE5Gu54gOw6liInte4 status: DRAFT createdAt: 2022-02-25T12:23:55.903Z -updatedAt: 2022-06-28T16:56:27.547Z +updatedAt: 2024-02-16T20:28:49.215Z publishedAt: firstPublishedAt: contentType: knownIssue @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: stockkeepingunitbyean-returns-404-for-eans-with- locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 479244 --- diff --git a/docs/known-issues/pt/stockkeepingunitinsertupdate-webservice-method-allows-to-insert-existent-refid.md b/docs/known-issues/pt/stockkeepingunitinsertupdate-webservice-method-allows-to-insert-existent-refid.md index 7f20118d7..1381f6cda 100644 --- a/docs/known-issues/pt/stockkeepingunitinsertupdate-webservice-method-allows-to-insert-existent-refid.md +++ b/docs/known-issues/pt/stockkeepingunitinsertupdate-webservice-method-allows-to-insert-existent-refid.md @@ -3,8 +3,8 @@ title: 'O método StockKeepingUnitInsertUpdate WebService permite a inserção d id: 7wQ9uztQCTIQIWajMd6vaU status: PUBLISHED createdAt: 2022-01-21T15:19:32.095Z -updatedAt: 2022-11-25T21:42:03.381Z -publishedAt: 2022-11-25T21:42:03.381Z +updatedAt: 2024-02-16T20:29:15.782Z +publishedAt: 2024-02-16T20:29:15.782Z firstPublishedAt: 2022-11-02T13:54:17.227Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: o-metodo-stockkeepingunitinsertupdate-webservice-permite-a-insercao-de-refid-existentes locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 419460 --- diff --git a/docs/known-issues/pt/storefront-permissions-considers-inactive-organizations.md b/docs/known-issues/pt/storefront-permissions-considers-inactive-organizations.md new file mode 100644 index 000000000..ebe7fd8a3 --- /dev/null +++ b/docs/known-issues/pt/storefront-permissions-considers-inactive-organizations.md @@ -0,0 +1,43 @@ +--- +title: 'As permissões do Storefront consideram as organizações inativas' +id: 2GANYaXFMQpLGADajl4CbS +status: PUBLISHED +createdAt: 2023-10-27T22:08:14.267Z +updatedAt: 2023-10-27T22:15:24.802Z +publishedAt: 2023-10-27T22:15:24.802Z +firstPublishedAt: 2023-10-27T22:08:14.965Z +contentType: knownIssue +productTeam: B2B +author: 2mXZkbi0oi061KicTExNjo +tag: B2B +slug: as-permissoes-do-storefront-consideram-as-organizacoes-inativas +locale: pt +kiStatus: Backlog +internalReference: 927174 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Quando um usuário tem mais de uma organização atribuída a ele e a primeira registrada está inativa, ela não é reconhecida como uma organização atribuída após o login. + +## Simulação + + + +- Crie duas organizações e atribua o mesmo usuário/e-mail; +- Inative a primeira organização criada; +- Faça login no site + +## Workaround + + +Remova o usuário/e-mail da organização inativa. + + + + diff --git a/docs/known-issues/pt/stucked-not-found-routes-on-platform.md b/docs/known-issues/pt/stucked-not-found-routes-on-platform.md index b81557ffe..2ab1b3b49 100644 --- a/docs/known-issues/pt/stucked-not-found-routes-on-platform.md +++ b/docs/known-issues/pt/stucked-not-found-routes-on-platform.md @@ -1,16 +1,16 @@ --- -title: 'Rotas presas não encontradas na plataforma' +title: 'Rotas bloqueadas e não encontradas na plataforma' id: iAGlRJtK1KMBGxH2tAsrX status: PUBLISHED createdAt: 2023-04-19T15:54:48.241Z -updatedAt: 2023-04-19T16:00:28.874Z -publishedAt: 2023-04-19T16:00:28.874Z +updatedAt: 2023-06-28T15:56:47.493Z +publishedAt: 2023-06-28T15:56:47.493Z firstPublishedAt: 2023-04-19T15:54:48.788Z contentType: knownIssue productTeam: Store Framework author: 2mXZkbi0oi061KicTExNjo tag: Store Framework -slug: rotas-presas-nao-encontradas-na-plataforma +slug: rotas-bloqueadas-e-nao-encontradas-na-plataforma locale: pt kiStatus: Backlog internalReference: 793457 @@ -23,33 +23,26 @@ internalReference: 793457 -Devido à falta de notificações e problemas de cache, algumas rotas são armazenadas em cache em não encontradas no vbase e no reescritor por meio de store-indexer impactando a experiência quando essas rotas estão disponíveis novamente, sendo necessário enviar uma nova indexação e novas notificações ou esperar o tempo de store-indexer para acionar a nova indexação novamente - - -## +Devido à falta de notificações e a problemas de cache, algumas rotas são armazenadas em cache como não encontradas no vbase e no rewriter pelo store-indexer, afetando a experiência quando essas rotas estão disponíveis novamente, sendo necessário enviar uma nova indexação e novas notificações ou aguardar o tempo do store-indexer para acionar a nova indexação novamente ## Simulação -Esta é uma questão intermitente, portanto, basicamente, não é fácil de simular, mas uma vez que você armazena rotas no vbase e/ou reescritor como não encontrado, há uma chance de não receber uma notificação em um curto espaço de tempo para atualizar que - - - -## +Esse é um problema intermitente, portanto, basicamente, não é fácil de simular, mas uma vez que você armazena rotas no vbase e/ou no rewriter como não encontradas, há uma chance de não receber uma notificação em um curto espaço de tempo para atualizar isso ## Workaround Para produtos, -- Tente não armazenar rotas dentro do reescritor, a menos que seja estritamente necessário -- Redefinir ou remover rotas no vbase indo para o aplicativo reescritor - admin/apps/vtex.rewriter@x.x.x/setup/ - e atualizando sua versão de rotas para uma nova -- Reindexar as rotas utilizando store-indexer -- Salvar o produto para notificar a emissora de que o produto mudou e então ele precisa enviar novas notificações +- Tente não armazenar rotas dentro do rewriter, a menos que seja estritamente necessário +- Redefina ou remova as rotas no vbase acessando o aplicativo do rewriter - admin/apps/vtex.rewriter@x.x.x/setup/ - e atualizando a versão das rotas para uma nova +- Reindexar as rotas usando o store-indexer +- Salvar o produto para notificar o transmissor de que o produto foi alterado e que ele precisa enviar novas notificações Para outras rotas -- Verificar se a rota está armazenada em reescrita como não encontrada se for atualizada para novos valores -- Verifique se a página tipo API está presa em uma página não encontrada e notifique a equipe do catálogo: https://.vtexcommercestable.com.br/api/catalog_system/pub/portal/pagetype/ +- Verifique se a rota está armazenada no rewriter como não encontrada se ela for atualizada para novos valores +- Verifique se a API do tipo de página está presa em um não encontrado e notifique a equipe do catálogo: `https://.vtexcommercestable.com.br/api/catalog_system/pub/portal/pagetype/` diff --git a/docs/known-issues/pt/subscribers-report-does-not-show-active-subscriptions-correctly.md b/docs/known-issues/pt/subscribers-report-does-not-show-active-subscriptions-correctly.md index c4e9681f4..b7c8ea467 100644 --- a/docs/known-issues/pt/subscribers-report-does-not-show-active-subscriptions-correctly.md +++ b/docs/known-issues/pt/subscribers-report-does-not-show-active-subscriptions-correctly.md @@ -3,8 +3,8 @@ title: 'O relatório dos assinantes não mostra corretamente as assinaturas ativ id: 4sqvm1v4CbCJLQ3HBBVTmp status: PUBLISHED createdAt: 2022-05-27T19:44:57.301Z -updatedAt: 2022-11-25T22:02:30.682Z -publishedAt: 2022-11-25T22:02:30.682Z +updatedAt: 2024-07-01T18:48:23.947Z +publishedAt: 2024-07-01T18:48:23.947Z firstPublishedAt: 2022-05-27T19:44:57.688Z contentType: knownIssue productTeam: Order Management @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Order Management slug: o-relatorio-dos-assinantes-nao-mostra-corretamente-as-assinaturas-ativas locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 587556 --- diff --git a/docs/known-issues/pt/subscription-event-history-out-of-order.md b/docs/known-issues/pt/subscription-event-history-out-of-order.md new file mode 100644 index 000000000..6a34dfbe4 --- /dev/null +++ b/docs/known-issues/pt/subscription-event-history-out-of-order.md @@ -0,0 +1,46 @@ +--- +title: 'Histórico de eventos de assinatura fora de ordem' +id: 5w78uE60pzjfOagGnRA2d5 +status: PUBLISHED +createdAt: 2023-08-01T18:53:21.754Z +updatedAt: 2023-08-01T18:53:22.303Z +publishedAt: 2023-08-01T18:53:22.303Z +firstPublishedAt: 2023-08-01T18:53:22.303Z +contentType: knownIssue +productTeam: Order Management +author: 2mXZkbi0oi061KicTExNjo +tag: Order Management +slug: historico-de-eventos-de-assinatura-fora-de-ordem +locale: pt +kiStatus: Backlog +internalReference: 872697 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Atualmente, o Histórico de assinatura na área Minha assinatura não exibe os eventos em uma ordem predefinida, portanto, pode mostrar os eventos em ordem não cronológica; + +## Simulação + + +Usando uma assinatura que teve mais de um pedido gerado; + +1- Entre na área de histórico; +2- A lista de eventos exibida não estará em ordem cronológica; + +OBSERVAÇÃO: Em alguns casos, o cenário pode não ser percebido porque apenas alguns eventos estão fora da ordem cronológica + +## Workaround + + + +Atualmente, não há nenhuma solução alternativa para esse comportamento + + + + diff --git a/docs/known-issues/pt/subscriptions-dashboard-with-conflicting-information.md b/docs/known-issues/pt/subscriptions-dashboard-with-conflicting-information.md index beac5b4e7..5a7559964 100644 --- a/docs/known-issues/pt/subscriptions-dashboard-with-conflicting-information.md +++ b/docs/known-issues/pt/subscriptions-dashboard-with-conflicting-information.md @@ -3,8 +3,8 @@ title: 'Painel de controle das assinaturas com informações conflitantes' id: WvoqrD7xvaAJ6NVOLpU1G status: PUBLISHED createdAt: 2022-05-27T20:01:11.189Z -updatedAt: 2022-11-25T22:02:26.699Z -publishedAt: 2022-11-25T22:02:26.699Z +updatedAt: 2024-02-16T20:28:30.718Z +publishedAt: 2024-02-16T20:28:30.718Z firstPublishedAt: 2022-05-27T20:01:11.715Z contentType: knownIssue productTeam: Order Management @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Order Management slug: painel-de-controle-das-assinaturas-com-informacoes-conflitantes locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 587579 --- diff --git a/docs/known-issues/pt/subscriptions-not-executed-due-to-data-indexing-failure-or-masterdata-query-failure.md b/docs/known-issues/pt/subscriptions-not-executed-due-to-data-indexing-failure-or-masterdata-query-failure.md new file mode 100644 index 000000000..95cd2a824 --- /dev/null +++ b/docs/known-issues/pt/subscriptions-not-executed-due-to-data-indexing-failure-or-masterdata-query-failure.md @@ -0,0 +1,43 @@ +--- +title: 'Assinaturas não executadas devido a falha na indexação de dados ou falha na consulta de dados mestre' +id: 1PspxNexEEz4GvJ5BpZZgH +status: PUBLISHED +createdAt: 2024-01-04T20:27:03.576Z +updatedAt: 2024-07-09T17:24:39.295Z +publishedAt: 2024-07-09T17:24:39.295Z +firstPublishedAt: 2024-01-04T20:27:04.193Z +contentType: knownIssue +productTeam: Order Management +author: 2mXZkbi0oi061KicTExNjo +tag: Order Management +slug: assinaturas-nao-executadas-devido-a-falha-na-indexacao-de-dados-ou-falha-na-consulta-de-dados-mestre +locale: pt +kiStatus: Backlog +internalReference: 961526 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +A criação de solicitações de assinatura depende do retorno de uma consulta feita ao banco de dados de assinaturas; essa consulta é feita periodicamente para identificar quais assinaturas devem ser executadas naquele período; se essa consulta falhar ou não retornar uma assinatura específica, seu ciclo não será executado e nenhum erro será registrado, resultando, assim, em uma assinatura com a nextPurchaseDate no passado. + +## Simulação + + +Não temos como simular esse cenário devido à dependência de outros sistemas + +## Workaround + + +Para ajustar a `nextPurchaseDate`, o usuário final pode pausar a assinatura e reativá-la. Essa ação fará com que o sistema de assinatura recalcule a data de execução e o `nextPurchaseDate` será atualizado corretamente. + +Ou o cliente pode atualizar a `nextPurchaseDate` da assinatura do usuário para uma data futura por meio da API. + + + + + diff --git a/docs/known-issues/pt/subscriptions-simulation-returned-error-when-pickuppointid-contains-special-characters.md b/docs/known-issues/pt/subscriptions-simulation-returned-error-when-pickuppointid-contains-special-characters.md new file mode 100644 index 000000000..19d22b4d1 --- /dev/null +++ b/docs/known-issues/pt/subscriptions-simulation-returned-error-when-pickuppointid-contains-special-characters.md @@ -0,0 +1,43 @@ +--- +title: 'A simulação de assinaturas retornou um erro quando o PickupPointID contém caracteres especiais' +id: aM2So6TmVffZ1ywtQsknS +status: PUBLISHED +createdAt: 2023-09-19T17:31:47.442Z +updatedAt: 2024-07-01T18:49:12.303Z +publishedAt: 2024-07-01T18:49:12.303Z +firstPublishedAt: 2023-09-19T17:31:48.217Z +contentType: knownIssue +productTeam: Order Management +author: 2mXZkbi0oi061KicTExNjo +tag: Order Management +slug: a-simulacao-de-assinaturas-retornou-um-erro-quando-o-pickuppointid-contem-caracteres-especiais +locale: pt +kiStatus: No Fix +internalReference: 903332 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Para realizar um pedido de assinatura ou atualizar uma assinatura, o sistema de assinatura realiza uma simulação e, nessa simulação, utiliza os dados de entrega retornados pelo sistema de logística e, se nesses dados houver um ponto de coleta cujo ID esteja sublinhado, o sistema de assinatura não conseguirá escolher o SLA corretamente, gerando o erro "Invalid AddressProvider:...." na simulação e, consequentemente, não gerará o pedido. + +## Simulação + + +1- Crie um ponto de coleta cujo ID tenha um sublinhado +2- Faça uma solicitação de assinatura escolhendo o ponto de coleta criado na etapa 1. +3- Aguarde a execução do primeiro ciclo e veja que ele não é executado e que o painel de assinatura registra um erro dizendo que o endereço é inválido + +## Workaround + + +Exclua o ponto de coleta cujo ID está sublinhado, crie um novo e atualize a assinatura para que ela use esse novo ponto de coleta. + + + + + diff --git a/docs/known-issues/pt/substitute-words-with-less-than-3-characters-does-not-work.md b/docs/known-issues/pt/substitute-words-with-less-than-3-characters-does-not-work.md index 1aca47e3c..ee859291c 100644 --- a/docs/known-issues/pt/substitute-words-with-less-than-3-characters-does-not-work.md +++ b/docs/known-issues/pt/substitute-words-with-less-than-3-characters-does-not-work.md @@ -3,8 +3,8 @@ title: 'Palavras substitutas com menos de 3 caracteres não funcionam' id: 5sAdcBkmVVnRoQD3WUBNJ0 status: PUBLISHED createdAt: 2022-06-08T20:03:47.576Z -updatedAt: 2022-11-25T21:45:35.491Z -publishedAt: 2022-11-25T21:45:35.491Z +updatedAt: 2024-07-01T18:47:49.328Z +publishedAt: 2024-07-01T18:47:49.328Z firstPublishedAt: 2022-06-08T20:03:48.005Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: palavras-substitutas-com-menos-de-3-caracteres-nao-funcionam locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 282500 --- diff --git a/docs/known-issues/pt/summary-information-translate-into-english-after-logging-in-via-update-selected-address-information.md b/docs/known-issues/pt/summary-information-translate-into-english-after-logging-in-via-update-selected-address-information.md new file mode 100644 index 000000000..92881fa7f --- /dev/null +++ b/docs/known-issues/pt/summary-information-translate-into-english-after-logging-in-via-update-selected-address-information.md @@ -0,0 +1,45 @@ +--- +title: 'As informações de resumo são traduzidas para o inglês após o login por meio da atualização das informações de endereço selecionadas' +id: 6g05yZcdGHZqm0zeozUH8f +status: PUBLISHED +createdAt: 2024-02-07T14:58:10.527Z +updatedAt: 2024-02-07T14:58:11.389Z +publishedAt: 2024-02-07T14:58:11.389Z +firstPublishedAt: 2024-02-07T14:58:11.389Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: as-informacoes-de-resumo-sao-traduzidas-para-o-ingles-apos-o-login-por-meio-da-atualizacao-das-informacoes-de-endereco-selecionadas +locale: pt +kiStatus: Backlog +internalReference: 978571 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Nas contas em espanhol, fazer login no checkout por meio de "Atualizar informações de endereço selecionadas" após a identificação com um perfil completo faz com que alguns textos do resumo sejam traduzidos para o inglês. + +## Simulação + + + +- Adicione um item ao carrinho e identifique-o usando um e-mail com um perfil completo para que os dados sejam preenchidos automaticamente; +- Os dados pessoais e o endereço serão mascarados; +- Vá para a etapa de envio e clique em "Update selected address information" (Atualizar informações de endereço selecionadas); +- Faça o login; +- Observe que alguns textos do Resumo serão alterados para o inglês + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/pt/swiping-productimage-after-zooming-in-does-not-revert-the-zoom-causing-display-issues.md b/docs/known-issues/pt/swiping-productimage-after-zooming-in-does-not-revert-the-zoom-causing-display-issues.md new file mode 100644 index 000000000..fca50c734 --- /dev/null +++ b/docs/known-issues/pt/swiping-productimage-after-zooming-in-does-not-revert-the-zoom-causing-display-issues.md @@ -0,0 +1,45 @@ +--- +title: 'Passar a imagem do produto depois de aumentar o zoom não reverte o zoom, causando problemas de exibição' +id: 41UVOcLabjyv29Buupj1MO +status: PUBLISHED +createdAt: 2024-01-29T18:05:22.470Z +updatedAt: 2024-01-29T18:05:23.035Z +publishedAt: 2024-01-29T18:05:23.035Z +firstPublishedAt: 2024-01-29T18:05:23.035Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: passar-a-imagem-do-produto-depois-de-aumentar-o-zoom-nao-reverte-o-zoom-causando-problemas-de-exibicao +locale: pt +kiStatus: Backlog +internalReference: 491180 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Ao usar o vtex.store-components product-image, ao deslizar uma imagem para o lado depois de clicar nela para aumentar o zoom, a primeira imagem continuará ampliada, causando problemas de renderização quando o usuário deslizar de volta para ela. + +## Simulação + + +Em um PDP que usa vtex.store-components product-image, acesse a versão móvel de um produto com pelo menos duas imagens. +Clique para ampliar a primeira imagem e, em seguida, passe para a próxima. +Clique para ampliar a segunda e deslize de volta para a primeira. +Fazer isso para frente e para trás acabará causando alguns problemas de exibição na imagem atualmente ampliada. +Clicar na imagem novamente para reduzir o zoom a redefine de volta ao normal. + + + +## Workaround + + +Use setas para navegar entre as imagens e reduzir a chance de os usuários optarem por deslizá-las. + +Defina a propriedade "zoomMode": "hover" ou "zoomMode": "open-modal". Isso impede o deslizamento quando a imagem é ampliada, mas altera ligeiramente o comportamento. + diff --git a/docs/known-issues/pt/synonyms-import-presenting-success-even-for-failed-actions.md b/docs/known-issues/pt/synonyms-import-presenting-success-even-for-failed-actions.md new file mode 100644 index 000000000..ca6d8201a --- /dev/null +++ b/docs/known-issues/pt/synonyms-import-presenting-success-even-for-failed-actions.md @@ -0,0 +1,42 @@ +--- +title: 'Sinônimos importam apresentar sucesso mesmo para ações fracassadas' +id: 4EhvPXp1vXBf2596mANlX6 +status: PUBLISHED +createdAt: 2024-02-19T22:05:46.953Z +updatedAt: 2024-02-19T22:05:47.817Z +publishedAt: 2024-02-19T22:05:47.817Z +firstPublishedAt: 2024-02-19T22:05:47.817Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: sinonimos-importam-apresentar-sucesso-mesmo-para-acoes-fracassadas +locale: pt +kiStatus: Backlog +internalReference: 984557 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +A importação de sinônimos para arquivos CSV retornará uma mensagem de sucesso mesmo para ações que falharam. + +## Simulação + + +Tente importar um arquivo CSV inválido, por exemplo, fora da formatação esperada de três colunas. + + + +## Workaround + + +Não é necessário. Observe que os sinônimos importados com sucesso devem aparecer instantaneamente na lista depois de recarregar a página. + + + + diff --git a/docs/known-issues/pt/synonyms-not-shown-in-the-explained-search.md b/docs/known-issues/pt/synonyms-not-shown-in-the-explained-search.md new file mode 100644 index 000000000..4843a6d2d --- /dev/null +++ b/docs/known-issues/pt/synonyms-not-shown-in-the-explained-search.md @@ -0,0 +1,42 @@ +--- +title: 'Sinônimos não mostrados na pesquisa explicada' +id: 6twjWHNHdarFV5pz1aTfeb +status: PUBLISHED +createdAt: 2023-03-20T16:57:15.640Z +updatedAt: 2023-10-18T00:50:47.829Z +publishedAt: 2023-10-18T00:50:47.829Z +firstPublishedAt: 2023-03-20T16:57:16.425Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: sinonimos-nao-mostrados-na-pesquisa-explicada +locale: pt +kiStatus: Backlog +internalReference: 774307 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Alguns produtos podem não apresentar seus sinônimos na página de administração da pesquisa explicada. Isso geralmente acontece com sinônimos unidirecionais. + +## Simulação + + +Crie um sinônimo unidirecional e verifique-o na busca explicada. Se ele não aparecer, isso não significa que o sinônimo não esteja funcionando. + + + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/pt/system-considering-seller-1-for-rule-sellers-limit.md b/docs/known-issues/pt/system-considering-seller-1-for-rule-sellers-limit.md index fc00b5ab0..a980b4f4e 100644 --- a/docs/known-issues/pt/system-considering-seller-1-for-rule-sellers-limit.md +++ b/docs/known-issues/pt/system-considering-seller-1-for-rule-sellers-limit.md @@ -3,8 +3,8 @@ title: 'Sistema considerando vendedor 1 para limite de vendedores de regras' id: 1bUax0hSCVrnFPZ4g1VWOa status: PUBLISHED createdAt: 2022-04-20T20:43:57.392Z -updatedAt: 2022-11-25T21:52:50.788Z -publishedAt: 2022-11-25T21:52:50.788Z +updatedAt: 2024-02-16T20:28:37.189Z +publishedAt: 2024-02-16T20:28:37.189Z firstPublishedAt: 2022-04-20T20:43:57.844Z contentType: knownIssue productTeam: Checkout @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Checkout slug: sistema-considerando-vendedor-1-para-limite-de-vendedores-de-regras locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 564614 --- diff --git a/docs/known-issues/pt/tags-wont-sometimes-appear-on-list-format-plp-view.md b/docs/known-issues/pt/tags-wont-sometimes-appear-on-list-format-plp-view.md new file mode 100644 index 000000000..c497f8ea5 --- /dev/null +++ b/docs/known-issues/pt/tags-wont-sometimes-appear-on-list-format-plp-view.md @@ -0,0 +1,46 @@ +--- +title: 'Às vezes, as tags não aparecem na visualização PLP do formato de lista' +id: 4CPSP7GjBfUgxFvmnAhK8z +status: PUBLISHED +createdAt: 2024-02-15T13:58:42.405Z +updatedAt: 2024-02-15T13:58:43.494Z +publishedAt: 2024-02-15T13:58:43.494Z +firstPublishedAt: 2024-02-15T13:58:43.494Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: as-vezes-as-tags-nao-aparecem-na-visualizacao-plp-do-formato-de-lista +locale: pt +kiStatus: No Fix +internalReference: 982200 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Ao exibir o PLP na visualização de lista, as tags dos itens. + +## Simulação + + +Crie tags para seus itens e faça as alterações necessárias nas configurações. +Permita que o PLP seja visualizado no estilo de grade e de lista. +No estilo de grade, as tags aparecerão como deveriam. +No estilo de lista, as tags estão ausentes. + + + +## Workaround + + +Não há nenhuma solução alternativa disponível. + + + + + diff --git a/docs/known-issues/pt/tax-form-ui-is-not-displayng-marketing-tags-dropdown.md b/docs/known-issues/pt/tax-form-ui-is-not-displayng-marketing-tags-dropdown.md new file mode 100644 index 000000000..bd67a8865 --- /dev/null +++ b/docs/known-issues/pt/tax-form-ui-is-not-displayng-marketing-tags-dropdown.md @@ -0,0 +1,46 @@ +--- +title: 'A interface do usuário do formulário de imposto não está exibindo o menu suspenso de tags de marketing' +id: Xqg6yYfOvVtP0TwZ2RIAk +status: PUBLISHED +createdAt: 2024-07-01T13:33:50.657Z +updatedAt: 2024-07-01T13:34:05.936Z +publishedAt: 2024-07-01T13:34:05.936Z +firstPublishedAt: 2024-07-01T13:33:51.430Z +contentType: knownIssue +productTeam: Pricing & Promotions +author: 2mXZkbi0oi061KicTExNjo +tag: Pricing & Promotions +slug: a-interface-do-usuario-do-formulario-de-imposto-nao-esta-exibindo-o-menu-suspenso-de-tags-de-marketing +locale: pt +kiStatus: Backlog +internalReference: 1058148 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Ao salvar impostos no módulo de promoções, o valor do menu suspenso para "pelo menos um dos seguintes" ou "todos os seguintes" não é mostrado depois que o imposto é salvo. Consequentemente, o usuário não consegue descobrir qual deles está sendo usado. + +## Simulação + + +1 - No módulo de promoções, abra o formulário de imposto. +2 - Preencha o formulário Tags de marketing com vários valores. +3 - Salve o formulário +4 - Verifique novamente, o formulário sairá vazio: + + ![](https://vtexhelp.zendesk.com/attachments/token/kGbgj8MON0fVzgmv19hKS1F9u/?name=image.png + +## Workaround + + +- + + + + + diff --git a/docs/known-issues/pt/tax-hub-request-doesnt-sum-discounts-when-manual-price-is-applied.md b/docs/known-issues/pt/tax-hub-request-doesnt-sum-discounts-when-manual-price-is-applied.md new file mode 100644 index 000000000..6cf1117f1 --- /dev/null +++ b/docs/known-issues/pt/tax-hub-request-doesnt-sum-discounts-when-manual-price-is-applied.md @@ -0,0 +1,41 @@ +--- +title: 'A solicitação do hub de impostos não soma os descontos quando o preço manual é aplicado' +id: 3p8mpZALGS95pB9j4CclHi +status: PUBLISHED +createdAt: 2023-11-08T18:07:23.968Z +updatedAt: 2024-07-01T18:49:18.565Z +publishedAt: 2024-07-01T18:49:18.565Z +firstPublishedAt: 2023-11-08T18:07:24.393Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: a-solicitacao-do-hub-de-impostos-nao-soma-os-descontos-quando-o-preco-manual-e-aplicado +locale: pt +kiStatus: No Fix +internalReference: 932667 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + + +## Simulação + + + +- Defina um preço manual menor do que o preço atual de um item; +- A solicitação do hub de impostos não somará o desconto nos totais + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/pt/tax-service-consider-the-same-price-for-items-that-appear-more-than-once-when-using-assembly-option.md b/docs/known-issues/pt/tax-service-consider-the-same-price-for-items-that-appear-more-than-once-when-using-assembly-option.md new file mode 100644 index 000000000..b83e31172 --- /dev/null +++ b/docs/known-issues/pt/tax-service-consider-the-same-price-for-items-that-appear-more-than-once-when-using-assembly-option.md @@ -0,0 +1,43 @@ +--- +title: 'O Tax Service considera o mesmo preço para itens que aparecem mais de uma vez ao usar a opção de montagem' +id: 62a1S9SZmGsY58BcV6D58C +status: PUBLISHED +createdAt: 2023-09-25T13:27:15.638Z +updatedAt: 2023-09-27T12:47:49.130Z +publishedAt: 2023-09-27T12:47:49.130Z +firstPublishedAt: 2023-09-25T13:27:16.233Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: o-tax-service-considera-o-mesmo-preco-para-itens-que-aparecem-mais-de-uma-vez-ao-usar-a-opcao-de-montagem +locale: pt +kiStatus: Fixed +internalReference: 906518 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Ao usar Opções de montagem, se o item for adicionado novamente ao carrinho, ele aparecerá duas vezes e o Serviço de impostos considerará apenas o preço do item que está primeiro no carrinho, causando divergência de valores de impostos ao fazer um pedido. + +## Simulação + + + +- Configure o Tax Hub em uma conta; +- Configurar opções de montagem; +- Adicionar ao carrinho um item que foi incluído na opção de montagem + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/pt/tax-service-doesnt-apply-free-shipping-promotions-with-promotion-that-splits-items.md b/docs/known-issues/pt/tax-service-doesnt-apply-free-shipping-promotions-with-promotion-that-splits-items.md new file mode 100644 index 000000000..060c9fd16 --- /dev/null +++ b/docs/known-issues/pt/tax-service-doesnt-apply-free-shipping-promotions-with-promotion-that-splits-items.md @@ -0,0 +1,44 @@ +--- +title: 'O Tax Service não aplica promoções de frete grátis com promoções que dividem itens' +id: 5w7mcNyJhTA77sRULPgrTx +status: PUBLISHED +createdAt: 2024-03-06T20:07:56.556Z +updatedAt: 2024-03-06T20:07:57.240Z +publishedAt: 2024-03-06T20:07:57.240Z +firstPublishedAt: 2024-03-06T20:07:57.240Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: o-tax-service-nao-aplica-promocoes-de-frete-gratis-com-promocoes-que-dividem-itens +locale: pt +kiStatus: Backlog +internalReference: 995527 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Ao usar o serviço de impostos, se houver uma promoção que divida os itens, por exemplo, uma promoção "Mais por menos" e uma promoção de frete grátis, o frete grátis não é aplicado corretamente para todos os itens na solicitação do serviço de impostos, causando um cálculo errado e evitando que o pedido seja criado com a mensagem "O pedido solicitado não pôde ser criado. Please try again." + +## Simulação + + + +- Configurar o serviço fiscal; +- Criar uma promoção "Mais por menos"; +- Criar uma promoção de frete grátis; +- Montar um carrinho e tentar fazer o pedido + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/pt/tax-service-doesnt-consider-nominal-promotions-when-placing-orders.md b/docs/known-issues/pt/tax-service-doesnt-consider-nominal-promotions-when-placing-orders.md new file mode 100644 index 000000000..cd84d7c50 --- /dev/null +++ b/docs/known-issues/pt/tax-service-doesnt-consider-nominal-promotions-when-placing-orders.md @@ -0,0 +1,43 @@ +--- +title: 'O Tax Service não considera promoções nominais ao fazer pedidos' +id: 1vCs62opRc2iDw0NmYqlT7 +status: PUBLISHED +createdAt: 2023-09-14T17:48:37.761Z +updatedAt: 2023-09-14T17:48:38.630Z +publishedAt: 2023-09-14T17:48:38.630Z +firstPublishedAt: 2023-09-14T17:48:38.630Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: o-tax-service-nao-considera-promocoes-nominais-ao-fazer-pedidos +locale: pt +kiStatus: Backlog +internalReference: 900120 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Ao usar o serviço de impostos, se houver uma promoção nominal aplicada no carrinho e ocorrer uma divisão de item, o checkout da solicitação não terá a promoção nominal aplicada, não permitindo concluir a compra, e a mensagem "O pedido solicitado não pôde ser criado. Please try again" será exibida. + +## Simulação + + + +- Crie uma promoção nominal; +- Adicione itens ao carrinho e verifique se os itens estão divididos; +- Tente concluir a compra + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/pt/tax-service-request-uses-shippingdataaddress-even-when-a-cart-has-two-selected-address.md b/docs/known-issues/pt/tax-service-request-uses-shippingdataaddress-even-when-a-cart-has-two-selected-address.md new file mode 100644 index 000000000..5fedc29d7 --- /dev/null +++ b/docs/known-issues/pt/tax-service-request-uses-shippingdataaddress-even-when-a-cart-has-two-selected-address.md @@ -0,0 +1,42 @@ +--- +title: 'A solicitação de serviço de imposto usa shippingData.address mesmo quando um carrinho tem dois endereços selecionados' +id: 21t5R3AmcllYam4mXqX6lY +status: PUBLISHED +createdAt: 2024-08-01T13:11:10.623Z +updatedAt: 2024-08-01T13:11:11.796Z +publishedAt: 2024-08-01T13:11:11.796Z +firstPublishedAt: 2024-08-01T13:11:11.796Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: a-solicitacao-de-servico-de-imposto-usa-shippingdataaddress-mesmo-quando-um-carrinho-tem-dois-enderecos-selecionados +locale: pt +kiStatus: Backlog +internalReference: 1074168 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Em um carrinho com itens para retirada e entrega, a simulação do checkout considera apenas as informações do objeto shippingData.address para a solicitação do serviço de imposto. Por exemplo, considerando que esses endereços são de estados diferentes e que o provedor de impostos considera impostos diferentes para cada estado, um dos itens terá o imposto errado aplicado. + +## Simulação + + + +- Configurar o serviço de impostos; +- Adicione dois itens a um carrinho com diferentes endereços selecionados: um para retirada e outro para entrega + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/pt/tax-service-uses-document-data-instead-of-customer-email.md b/docs/known-issues/pt/tax-service-uses-document-data-instead-of-customer-email.md index 4dfde9fac..560b58101 100644 --- a/docs/known-issues/pt/tax-service-uses-document-data-instead-of-customer-email.md +++ b/docs/known-issues/pt/tax-service-uses-document-data-instead-of-customer-email.md @@ -3,8 +3,8 @@ title: 'O serviço de impostos usa dados de documentos em vez de e-mail do clien id: IOu1ZV40Q5yHjgbcS9C15 status: PUBLISHED createdAt: 2022-03-23T17:50:15.754Z -updatedAt: 2022-11-25T21:53:38.397Z -publishedAt: 2022-11-25T21:53:38.397Z +updatedAt: 2024-02-16T20:28:42.991Z +publishedAt: 2024-02-16T20:28:42.991Z firstPublishedAt: 2022-03-23T17:50:16.302Z contentType: knownIssue productTeam: Checkout @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Checkout slug: o-servico-de-impostos-usa-dados-de-documentos-em-vez-de-email-do-cliente locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 548671 --- diff --git a/docs/known-issues/pt/telesales-search-doesnt-accept-special-characters-aside-from.md b/docs/known-issues/pt/telesales-search-doesnt-accept-special-characters-aside-from.md new file mode 100644 index 000000000..d0ac08436 --- /dev/null +++ b/docs/known-issues/pt/telesales-search-doesnt-accept-special-characters-aside-from.md @@ -0,0 +1,48 @@ +--- +title: 'A pesquisa de televendas não aceita caracteres especiais além de "@".' +id: 5eTb6KlR07dOP06BGhovoL +status: PUBLISHED +createdAt: 2024-07-29T17:21:34.828Z +updatedAt: 2024-07-29T17:21:35.918Z +publishedAt: 2024-07-29T17:21:35.918Z +firstPublishedAt: 2024-07-29T17:21:35.918Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: a-pesquisa-de-televendas-nao-aceita-caracteres-especiais-alem-de +locale: pt +kiStatus: Backlog +internalReference: 1072418 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Atualmente, ao usar a caixa de pesquisa de televendas, um usuário pode se passar por comprador para ajudar nas compras e, para isso, é necessário inserir, na caixa de pesquisa nativa, o e-mail de quem será representado. + +No entanto, ao usar essa ferramenta, os e-mails que contêm caracteres especiais, como "+", "$", "#", etc., não são identificados pela ferramenta de pesquisa. não são identificados pela ferramenta de pesquisa, fazendo com que ela retorne uma resposta "não encontrado". + +## Simulação + + +1 - Em uma loja que tenha o televendas (https://help.vtex.com/en/tutorial/telesales-features--UqhiccIRIK2KD0OqkzJaS) implementado, acesse-o por meio de um usuário com a autenticação necessária. + +2 - crie um e-mail, nos dados mestre da loja, que use um caractere especial, como "+" + +3 - tente usar a barra de ferramentas de personificação do telesales para pesquisar o e-mail fornecido - ela retornará uma resposta "não encontrado". + +4 - ajustar esse mesmo e-mail para remover o caractere especial e pesquisar novamente normalizará a situação + +## Workaround + + +Adapte os endereços de e-mail dos usuários para que não usem caracteres especiais. + + + + diff --git a/docs/known-issues/pt/text-in-add-to-cart-button-are-not-being-translated-using-site-editor.md b/docs/known-issues/pt/text-in-add-to-cart-button-are-not-being-translated-using-site-editor.md new file mode 100644 index 000000000..88fb295d4 --- /dev/null +++ b/docs/known-issues/pt/text-in-add-to-cart-button-are-not-being-translated-using-site-editor.md @@ -0,0 +1,50 @@ +--- +title: 'O texto no botão Adicionar ao carrinho não está sendo traduzido usando o editor do site' +id: 7rA62h80a1LpDWjgd3SImp +status: PUBLISHED +createdAt: 2024-05-02T17:33:41.019Z +updatedAt: 2024-07-03T18:28:56.642Z +publishedAt: 2024-07-03T18:28:56.642Z +firstPublishedAt: 2024-05-02T17:33:42.188Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: o-texto-no-botao-adicionar-ao-carrinho-nao-esta-sendo-traduzido-usando-o-editor-do-site +locale: pt +kiStatus: Backlog +internalReference: 1026103 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Ao tentar traduzir um texto usando o editor do site para o botão Adicionar ao carrinho, as alterações não são aplicadas na frente da loja. + +## Simulação + + + +1. Abra o editor do site +2. Selecione o botão Adicionar ao carrinho +3. Altere o rótulo do texto no botão para o que desejar +4. Salve as alterações +5. Visualize a página e o texto será o mesmo, independentemente da localidade selecionada + + + +## Workaround + + +Certifique-se de que iconLabel esteja vazio tanto no código da loja quanto no editor do site. +Se não tiver certeza de que está vazio no editor do site, você pode redefinir o conteúdo acessando a versão do editor do site > redefinir. + +Em vez disso, siga a documentação aqui e os contextos aqui para definir o rótulo conforme desejado. + + + + diff --git a/docs/known-issues/pt/text-in-infocard-is-not-being-translated-using-site-editor.md b/docs/known-issues/pt/text-in-infocard-is-not-being-translated-using-site-editor.md new file mode 100644 index 000000000..5d1e56212 --- /dev/null +++ b/docs/known-issues/pt/text-in-infocard-is-not-being-translated-using-site-editor.md @@ -0,0 +1,52 @@ +--- +title: 'O texto no InfoCard não está sendo traduzido usando o editor do site' +id: 5HYTZvxkPoTZltMkZcVfVO +status: PUBLISHED +createdAt: 2024-06-13T18:47:41.470Z +updatedAt: 2024-07-03T13:58:33.037Z +publishedAt: 2024-07-03T13:58:33.037Z +firstPublishedAt: 2024-06-13T18:47:42.396Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: o-texto-no-infocard-nao-esta-sendo-traduzido-usando-o-editor-do-site +locale: pt +kiStatus: Backlog +internalReference: 1049491 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Ao tentar traduzir um texto usando o editor do site para o componente do cartão de informações, as alterações não são aplicadas na frente da loja. + +## Simulação + + + +1. Abra o editor do site +2. Selecione o componente do cartão de informações +3. Altere o rótulo do texto +4. Salvar as alterações +5. Visualize a página e o texto será o mesmo, independentemente da localidade selecionada + + + +## Workaround + + +Certifique-se de que o título esteja vazio no código da loja e no editor do site. +Se não tiver certeza de que está vazio no editor do site, você pode redefinir o conteúdo acessando a versão do editor do site > redefinir. + +Siga a documentação aqui e os contextos aqui para definir o rótulo conforme desejado. + +Se isso ainda não resolver o problema, você pode usar um componente de rich text e um componente de imagem separadamente dentro do cartão de informações. + + + + diff --git a/docs/known-issues/pt/text-in-store-login-are-not-being-translated-using-site-editor.md b/docs/known-issues/pt/text-in-store-login-are-not-being-translated-using-site-editor.md new file mode 100644 index 000000000..f1fc39598 --- /dev/null +++ b/docs/known-issues/pt/text-in-store-login-are-not-being-translated-using-site-editor.md @@ -0,0 +1,53 @@ +--- +title: 'O texto no login da loja não está sendo traduzido usando o editor do site' +id: 6DptiKTxtOcYIJEgJlZCmo +status: PUBLISHED +createdAt: 2023-11-08T13:33:41.296Z +updatedAt: 2024-07-03T18:29:45.491Z +publishedAt: 2024-07-03T18:29:45.491Z +firstPublishedAt: 2023-11-08T13:33:41.967Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: o-texto-no-login-da-loja-nao-esta-sendo-traduzido-usando-o-editor-do-site +locale: pt +kiStatus: Backlog +internalReference: 911757 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Ao tentar traduzir um texto usando o editor do site para o login da loja, as alterações não serão aplicadas na frente da loja. + +## Simulação + + + +1. Abra o editor do site +2. Selecione o bloco Store Login +3. Altere o rótulo de texto no login para o que desejar +4. Salve as alterações +5. Visualize a página e o texto será o mesmo, independentemente da localidade selecionada + + + + +## Workaround + + +Certifique-se de que iconLabel esteja vazio tanto no código da loja quanto no editor do site. +Se não tiver certeza de que está vazio no editor do site, você pode redefinir o conteúdo acessando a versão do editor do site > redefinir. + ![](https://vtexhelp.zendesk.com/attachments/token/PXovY6zVHdqqhxjodbtMqdXAa/?name=image.png) + +Siga a documentação aqui e os contextos aqui para definir o rótulo conforme desejado. + + + + + diff --git a/docs/known-issues/pt/textlink-created-with-on-marketplace-upon-approvals-reoccurence.md b/docs/known-issues/pt/textlink-created-with-on-marketplace-upon-approvals-reoccurence.md index e4fc9b7c4..44b9ee226 100644 --- a/docs/known-issues/pt/textlink-created-with-on-marketplace-upon-approvals-reoccurence.md +++ b/docs/known-issues/pt/textlink-created-with-on-marketplace-upon-approvals-reoccurence.md @@ -3,8 +3,8 @@ title: 'Link de texto criado com " " no Marketplace após as aprovações - Reoc id: 2afynQ9MwaHPMPWyhx80Tp status: PUBLISHED createdAt: 2023-04-24T19:36:10.185Z -updatedAt: 2023-05-08T17:47:01.002Z -publishedAt: 2023-05-08T17:47:01.002Z +updatedAt: 2023-07-13T15:25:43.450Z +publishedAt: 2023-07-13T15:25:43.450Z firstPublishedAt: 2023-04-24T19:36:10.701Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: link-de-texto-criado-com-no-marketplace-apos-as-aprovacoes-reocorrencia locale: pt -kiStatus: Backlog +kiStatus: Fixed internalReference: 795900 --- @@ -28,13 +28,10 @@ Em alguns cenários, ao aprovar um produto em um Marketplace, no aplicativo Rece O SKU é enviado de volta para aprovação no módulo Received Skus, mas não é possível aprová-lo novamente, pois já haverá um produto com um textlink igual. - ## Simulação - - -1) Geralmente ocorre com um erro genérico de skus recebido ao tentar aprovar (isso não acontece em todos os casos). +1) Geralmente ocorre um erro genérico de skus recebido ao tentar aprovar (isso não acontece em todos os casos). 2) Um produto será criado no catálogo do marketplace com os links de texto defeituosos. @@ -45,5 +42,8 @@ O SKU é enviado de volta para aprovação no módulo Received Skus, mas não é ## Workaround -Atualização manual/API dos links de texto do produto nesse cenário. +Atualizar manualmente/API os links de texto do produto nesse cenário. + + + diff --git a/docs/known-issues/pt/the-field-judet-county-is-not-showing-as-saved-when-address-editing-on-romania-my-account.md b/docs/known-issues/pt/the-field-judet-county-is-not-showing-as-saved-when-address-editing-on-romania-my-account.md index fcc6d74f9..9f59369d6 100644 --- a/docs/known-issues/pt/the-field-judet-county-is-not-showing-as-saved-when-address-editing-on-romania-my-account.md +++ b/docs/known-issues/pt/the-field-judet-county-is-not-showing-as-saved-when-address-editing-on-romania-my-account.md @@ -1,18 +1,18 @@ --- -title: 'O campo Judet County não é mostrado como salvo quando a edição de endereço na Romênia minha conta.' +title: 'O campo Judet county não está aparecendo como salvo ao editar o endereço na minha conta na Romênia.' id: 5aOtbUdNXPzOpuvLnmJtMf status: PUBLISHED createdAt: 2022-02-24T14:52:37.615Z -updatedAt: 2022-11-25T22:02:22.409Z -publishedAt: 2022-11-25T22:02:22.409Z +updatedAt: 2024-02-16T20:25:19.581Z +publishedAt: 2024-02-16T20:25:19.581Z firstPublishedAt: 2022-05-18T18:46:59.023Z contentType: knownIssue productTeam: Order Management author: 2mXZkbi0oi061KicTExNjo tag: Order Management -slug: o-campo-judet-county-nao-e-mostrado-como-salvo-quando-a-edicao-de-endereco-na-romenia-minha-conta +slug: o-campo-judet-county-nao-esta-aparecendo-como-salvo-ao-editar-o-endereco-na-minha-conta-na-romenia locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 394658 --- @@ -23,22 +23,24 @@ internalReference: 394658 -Para lojas da Romênia na página _**Minha conta**_ há um campo chamado "Judet", município em inglês, que não está sendo exibido como salvo ao editar endereço. - - +Para lojas da Romênia, na página _**My Account**_, há um campo chamado "Judet", município em inglês, que não está sendo exibido como salvo ao editar o endereço. ## Simulação -- Verificando o endereço de Minha Conta, você pode ver o endereço salvo anteriormente. -- Então é possível ver que o comportamento deste campo não é o mesmo que os outros campos. -- Clique em Edit Address e o endereço anterior ainda se encontra nos campos de endereço, exceto para Judet. +- Ao verificar o endereço de My Account, você pode ver o endereço salvo anteriormente. +- Em seguida, é possível ver que o comportamento desse campo não é o mesmo que o dos outros campos. +- Clique em Edit Address (Editar endereço) e o endereço anterior ainda estará nos campos de endereço, exceto no Judet. ## Workaround -Não há nenhuma solução disponível para isso na própria Minha Conta, mas talvez usando nossas APIs de Dados Mestres possa atualizar ou criar esses endereços. +Não há nenhuma solução alternativa disponível para isso no próprio My Account, mas talvez o uso de nossas APIs de dados mestre possa atualizar ou criar esses endereços. + + + + diff --git a/docs/known-issues/pt/the-holiday-is-not-shown-in-the-list-after-using-the-api-to-create-put.md b/docs/known-issues/pt/the-holiday-is-not-shown-in-the-list-after-using-the-api-to-create-put.md index 8e0ea5f2f..57c6ee253 100644 --- a/docs/known-issues/pt/the-holiday-is-not-shown-in-the-list-after-using-the-api-to-create-put.md +++ b/docs/known-issues/pt/the-holiday-is-not-shown-in-the-list-after-using-the-api-to-create-put.md @@ -3,8 +3,8 @@ title: 'O feriado não é mostrado na lista depois de usar o API para criar (PUT id: WqzSTP6oFwk4MbGaO5mIU status: PUBLISHED createdAt: 2022-05-02T22:26:55.630Z -updatedAt: 2022-11-25T22:00:07.142Z -publishedAt: 2022-11-25T22:00:07.142Z +updatedAt: 2024-02-16T20:28:28.551Z +publishedAt: 2024-02-16T20:28:28.551Z firstPublishedAt: 2022-05-02T22:26:56.888Z contentType: knownIssue productTeam: Logistics @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Logistics slug: o-feriado-nao-e-mostrado-na-lista-depois-de-usar-o-api-para-criar-put locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 571040 --- diff --git a/docs/known-issues/pt/the-installments-request-at-the-gateway-to-a-merchant-other-than-the-marketplace-is-always-done-with-saleschannel-1.md b/docs/known-issues/pt/the-installments-request-at-the-gateway-to-a-merchant-other-than-the-marketplace-is-always-done-with-saleschannel-1.md index 43adb99cc..b1df82bd4 100644 --- a/docs/known-issues/pt/the-installments-request-at-the-gateway-to-a-merchant-other-than-the-marketplace-is-always-done-with-saleschannel-1.md +++ b/docs/known-issues/pt/the-installments-request-at-the-gateway-to-a-merchant-other-than-the-marketplace-is-always-done-with-saleschannel-1.md @@ -3,8 +3,8 @@ title: 'A solicitação de parcelas na porta de entrada de um comerciante que n id: Xo2YO6ZM9Jj0ONZjXrrrJ status: PUBLISHED createdAt: 2022-03-27T21:08:39.176Z -updatedAt: 2022-11-25T22:05:55.885Z -publishedAt: 2022-11-25T22:05:55.885Z +updatedAt: 2024-02-16T20:29:17.920Z +publishedAt: 2024-02-16T20:29:17.920Z firstPublishedAt: 2022-03-27T21:08:39.738Z contentType: knownIssue productTeam: Payments @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Payments slug: a-solicitacao-de-parcelas-na-porta-de-entrada-de-um-comerciante-que-nao-o-mercado-e-sempre-feita-com-canal-de-vendas-1 locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 391197 --- diff --git a/docs/known-issues/pt/the-legacy-adyen-connector-is-unable-of-asynchronously-denying-payment-capture.md b/docs/known-issues/pt/the-legacy-adyen-connector-is-unable-of-asynchronously-denying-payment-capture.md new file mode 100644 index 000000000..dda20dae0 --- /dev/null +++ b/docs/known-issues/pt/the-legacy-adyen-connector-is-unable-of-asynchronously-denying-payment-capture.md @@ -0,0 +1,43 @@ +--- +title: 'O conector legado da Adyen não consegue negar assincronamente a captura de pagamentos' +id: 5tdNyMfA5zeNg4sCbPQgUc +status: PUBLISHED +createdAt: 2024-02-02T15:15:57.980Z +updatedAt: 2024-02-02T15:15:58.839Z +publishedAt: 2024-02-02T15:15:58.839Z +firstPublishedAt: 2024-02-02T15:15:58.839Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: o-conector-legado-da-adyen-nao-consegue-negar-assincronamente-a-captura-de-pagamentos +locale: pt +kiStatus: Backlog +internalReference: 976005 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +O conector antigo da Adyen captura o pagamento sempre que recebe o campo `"response":"[capture-received]"`. No entanto, esse evento indica apenas que a captura foi recebida e será processada de forma assíncrona. Esse comportamento evita que as capturas sejam negadas, pois a notificação assíncrona encontra um pagamento já capturado e não o reembolsa. + +## Simulação + + +Depende da resposta de captura da Adyen; portanto, um pagamento precisa ser capturado para receber uma notificação de falha de captura. + + + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/pt/the-mercadopagov1-and-v2-integration-does-not-work-with-save-card-functionality.md b/docs/known-issues/pt/the-mercadopagov1-and-v2-integration-does-not-work-with-save-card-functionality.md new file mode 100644 index 000000000..e95947f3a --- /dev/null +++ b/docs/known-issues/pt/the-mercadopagov1-and-v2-integration-does-not-work-with-save-card-functionality.md @@ -0,0 +1,51 @@ +--- +title: 'A integração do MercadoPagoV1 e V2 não funciona com a funcionalidade de salvar cartão' +id: 2V8kdA60OTl7VQoUUNgBci +status: PUBLISHED +createdAt: 2022-05-03T15:45:09.856Z +updatedAt: 2024-01-09T13:23:20.203Z +publishedAt: 2024-01-09T13:23:20.203Z +firstPublishedAt: 2022-05-03T15:45:10.554Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: a-integracao-do-mercadopagov1-e-v2-nao-funciona-com-a-funcionalidade-de-salvar-cartao +locale: pt +kiStatus: Backlog +internalReference: 283727 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +A integração do MercadoPagoV1 e do MercadoPagoV2 não funciona corretamente com a funcionalidade de salvar cartão na seção "Minha conta" para países que não permitem transações com decimais. + +Esse problema ocorre porque o recurso "Meus cartões" gera uma nova transação com um valor de US$ 1,5. No entanto, alguns países não permitem transações com esses valores decimais, o que resulta na rejeição de qualquer tentativa de aprovação dessas transações. + +## Simulação + + + +1. Acesse o VTEX **Admin.** +2. Configure o adquirente MercadoPagoV1 ou MercadoPagoV2. +3. Configure um método de pagamento com cartão de crédito - como Mastercard, Visa, American Express, etc. - a ser processado pelo adquirente. +4. Vá para a página inicial de sua loja. +5. Faça login inserindo seu endereço de e-mail e senha. +6. Clique em **My account**. +7. Vá para a seção **Cartões de crédito**. +8. Clique em **Add new card**. +9. Preencha todos os campos e clique em **Salvar novo cartão**. +10. Esse processo retornará _ocorreu um erro ao tentar registrar o cartão_ + + + +## Workaround + + +N/A + diff --git a/docs/known-issues/pt/the-payu-connector-is-unable-to-process-payments-when-there-is-shipping-data-containing-more-than-40-characters.md b/docs/known-issues/pt/the-payu-connector-is-unable-to-process-payments-when-there-is-shipping-data-containing-more-than-40-characters.md new file mode 100644 index 000000000..c8c3db30c --- /dev/null +++ b/docs/known-issues/pt/the-payu-connector-is-unable-to-process-payments-when-there-is-shipping-data-containing-more-than-40-characters.md @@ -0,0 +1,48 @@ +--- +title: 'O conector PayU não consegue processar pagamentos quando há dados de envio com mais de 40 caracteres.' +id: 1SEaraqWshBYzjOcL9LxsN +status: PUBLISHED +createdAt: 2023-09-18T21:02:32.217Z +updatedAt: 2023-09-18T21:02:32.812Z +publishedAt: 2023-09-18T21:02:32.812Z +firstPublishedAt: 2023-09-18T21:02:32.812Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: o-conector-payu-nao-consegue-processar-pagamentos-quando-ha-dados-de-envio-com-mais-de-40-caracteres +locale: pt +kiStatus: Backlog +internalReference: 902539 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +O conector da PayU não trata os dados de endereço recebidos do checkout e os envia ao provedor como estão, sem nenhuma modificação. No entanto, a documentação do provedor afirma que esses dados não devem exceder 40 caracteres. + +Isso faz com que a transação seja cancelada devido a um erro de autorização de pagamento com a mensagem: + + message: El tamaño debe estar entre 0 y 40 property: , message: El tamaño debe estar entre 0 y 40 + + +## Simulação + + + +- Durante a etapa de envio no checkout, selecione um endereço de entrega com mais de 40 caracteres, como "Región Del Libertador General Bernardo O'Higgins (VI)" no Chile. +- Selecione um método de pagamento processado por meio do conector PayU + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/pt/the-purchase-button-stays-active-even-with-insufficient-credit-of-payment-method-customer-credit.md b/docs/known-issues/pt/the-purchase-button-stays-active-even-with-insufficient-credit-of-payment-method-customer-credit.md index e47bbd8b6..808ce9a62 100644 --- a/docs/known-issues/pt/the-purchase-button-stays-active-even-with-insufficient-credit-of-payment-method-customer-credit.md +++ b/docs/known-issues/pt/the-purchase-button-stays-active-even-with-insufficient-credit-of-payment-method-customer-credit.md @@ -3,8 +3,8 @@ title: 'O botão de compra permanece ativo mesmo com crédito insuficiente do M id: 76oPdoBKDn3PSn2KhomgQc status: PUBLISHED createdAt: 2022-03-27T14:14:51.967Z -updatedAt: 2022-11-25T22:06:26.792Z -publishedAt: 2022-11-25T22:06:26.792Z +updatedAt: 2024-02-16T20:29:57.111Z +publishedAt: 2024-02-16T20:29:57.111Z firstPublishedAt: 2022-03-27T14:14:52.312Z contentType: knownIssue productTeam: Payments @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Payments slug: o-botao-de-compra-permanece-ativo-mesmo-com-credito-insuficiente-do-metodo-de-pagamento-credito-ao-cliente locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 309820 --- diff --git a/docs/known-issues/pt/the-save-new-card-option-does-not-work-for-asynchronous-payment-providers.md b/docs/known-issues/pt/the-save-new-card-option-does-not-work-for-asynchronous-payment-providers.md index 603ea68cc..b699fea8e 100644 --- a/docs/known-issues/pt/the-save-new-card-option-does-not-work-for-asynchronous-payment-providers.md +++ b/docs/known-issues/pt/the-save-new-card-option-does-not-work-for-asynchronous-payment-providers.md @@ -1,18 +1,18 @@ --- -title: 'A opção "Salvar novo cartão" não funciona para provedores assíncronos de pagamento' +title: 'A opção "Salvar novo cartão" não funciona para provedores de pagamento assíncronos' id: 3B4gVSNrSeCc8EBXwk5sAu status: PUBLISHED createdAt: 2022-03-11T17:54:35.664Z -updatedAt: 2022-11-25T22:06:23.711Z -publishedAt: 2022-11-25T22:06:23.711Z +updatedAt: 2024-04-29T17:58:58.889Z +publishedAt: 2024-04-29T17:58:58.889Z firstPublishedAt: 2022-03-11T17:54:36.273Z contentType: knownIssue productTeam: Payments author: 2mXZkbi0oi061KicTExNjo tag: Payments -slug: a-opcao-salvar-novo-cartao-nao-funciona-para-provedores-assincronos-de-pagamento +slug: a-opcao-salvar-novo-cartao-nao-funciona-para-provedores-de-pagamento-assincronos locale: pt -kiStatus: Backlog +kiStatus: Fixed internalReference: 308892 --- @@ -23,28 +23,24 @@ internalReference: 308892 -Quando o cliente tenta adicionar um novo cartão na seção Minha conta das lojas cujas afiliações não retornam uma resposta síncrona, o sistema retornará _um erro ocorrido ao tentar registrar o cartão_ e uma cobrança indevida de R$1,50 poderá ser gerada. - -Este erro ocorre porque Meus Cartões esperam por uma resposta síncrona dos compradores de cartões de crédito e a maioria deles não retorna uma resposta imediata. - +Quando o cliente tenta adicionar um novo cartão na seção Minha conta de lojas cujas afiliações não retornam uma resposta síncrona, o sistema retorna _ocorreu um erro ao tentar registrar o cartão_ e uma cobrança indevida de R$ 1,50 pode ser gerada. +Esse erro ocorre porque a My Cards aguarda uma resposta síncrona das adquirentes de cartão de crédito e a maioria delas não retorna uma resposta imediata. ## Simulação -1. Ir para a VTEX **Admin.** +1. Acesse o VTEX **Admin.** 2. Configure o adquirente Mundi. -3. Configurar um método de pagamento com cartão de crédito - como Mastercard, Visa, American Express, etc. - para ser processado pelo adquirente. -4. Ir para a home page de sua loja. -5. Faça o login digitando seu endereço de e-mail e senha. -6. Clique em **Minha conta***. -7. Vá para a seção **Cartões de crédito***. -8. Clique em **Adicionar novo cartão**. -9. Preencha todos os campos e clique em **Salvar novo cartão***. -10. Este processo devolverá um erro e o cliente será cobrado o valor de R$ 1,50, que pode ou não ser devolvido automaticamente mais tarde. - - +3. Configure um método de pagamento com cartão de crédito - como Mastercard, Visa, American Express, etc. - a ser processado pelo adquirente. +4. Vá para a página inicial de sua loja. +5. Faça login inserindo seu endereço de e-mail e senha. +6. Clique em **My account**. +7. Vá para a seção **Cartões de crédito**. +8. Clique em **Add new card**. +9. Preencha todos os campos e clique em **Salvar novo cartão**. +10. Esse processo retornará um erro e será cobrado do cliente o valor de R$ 1,50, que poderá ou não ser devolvido automaticamente mais tarde ## Workaround diff --git a/docs/known-issues/pt/the-scroll-api-returns-429-andor-408-errors-when-querying-entities-with-a-large-number-of-documents-typically-exceeding-millions.md b/docs/known-issues/pt/the-scroll-api-returns-429-andor-408-errors-when-querying-entities-with-a-large-number-of-documents-typically-exceeding-millions.md new file mode 100644 index 000000000..0a8e5e864 --- /dev/null +++ b/docs/known-issues/pt/the-scroll-api-returns-429-andor-408-errors-when-querying-entities-with-a-large-number-of-documents-typically-exceeding-millions.md @@ -0,0 +1,44 @@ +--- +title: 'A API Scroll retorna erros 429 e/ou 408 ao consultar entidades com um grande número de documentos, geralmente superior a milhões' +id: 1Yx7s4kDAJOzpNCxro7TmW +status: PUBLISHED +createdAt: 2024-05-20T15:01:15.646Z +updatedAt: 2024-05-20T15:01:16.679Z +publishedAt: 2024-05-20T15:01:16.679Z +firstPublishedAt: 2024-05-20T15:01:16.679Z +contentType: knownIssue +productTeam: Storage +author: 2mXZkbi0oi061KicTExNjo +tag: Storage +slug: a-api-scroll-retorna-erros-429-eou-408-ao-consultar-entidades-com-um-grande-numero-de-documentos-geralmente-superior-a-milhoes +locale: pt +kiStatus: Backlog +internalReference: 1035873 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +A API Scroll foi projetada para lidar com grandes conjuntos de dados, permitindo a recuperação de documentos de forma rolável. No entanto, ao consultar entidades com um número significativo de documentos, normalmente na casa dos milhões, os usuários podem encontrar erros 429 (Too Many Requests) e/ou 408 (Request Timeout). Esses erros ocorrem devido ao alto volume de dados que estão sendo processados, o que pode sobrecarregar a API e resultar em limitação da taxa de solicitações ou timeouts. + +## Simulação + + + +1. Use a API Scroll para consultar uma entidade que contém um grande número de documentos (por exemplo, milhões). +2. Observe as respostas da API. +3. Observe se a API retorna erros 429 (Too Many Requests) e/ou 408 (Request Timeout) durante o processo + +## Workaround + + +Otimize a consulta implementando filtros para reduzir a carga na API, dividindo a solicitação em pedaços ou lotes menores. +Ao escolher os filtros, é importante prestar atenção se todos os documentos serão incluídos para garantir que a rolagem percorrerá todos os documentos da entidade. + + + + diff --git a/docs/known-issues/pt/the-system-does-not-allow-multiple-cancellation-with-giftcard.md b/docs/known-issues/pt/the-system-does-not-allow-multiple-cancellation-with-giftcard.md index 1e8fea1ee..4635b3d5a 100644 --- a/docs/known-issues/pt/the-system-does-not-allow-multiple-cancellation-with-giftcard.md +++ b/docs/known-issues/pt/the-system-does-not-allow-multiple-cancellation-with-giftcard.md @@ -3,8 +3,8 @@ title: 'O sistema não permite o cancelamento múltiplo com Giftcard' id: 2htvtVV2158piX4lTYhAvE status: PUBLISHED createdAt: 2022-03-27T12:54:40.811Z -updatedAt: 2022-11-25T22:05:17.362Z -publishedAt: 2022-11-25T22:05:17.362Z +updatedAt: 2024-06-25T13:51:28.086Z +publishedAt: 2024-06-25T13:51:28.086Z firstPublishedAt: 2022-03-27T12:54:41.420Z contentType: knownIssue productTeam: Payments @@ -23,21 +23,22 @@ internalReference: 309117 -O sistema não está enviando o cancelamento parcial de uma transação Giftcard. +O sistema não está enviando o cancelamento parcial de uma transação de Giftcard. +Também encontramos um cenário em que a mesma coisa acontece, mas o cancelamento funciona. Isso deixa o valor do reembolso maior do que o valor da transação porque o valor reembolsado é o primeiro reembolso parcial + o segundo reembolso com o valor total. -Também encontramos um cenário onde a mesma coisa acontece, porém o cancelamento funciona. Isto deixa o valor do reembolso maior que o valor da transação porque o valor reembolsado é o primeiro reembolso parcial + o segundo reembolso com o valor total. +## Simulação +Encontre uma transação em que um reembolso/cancelamento parcial foi solicitado usando o Giftcard. -## Simulação -Encontre uma transação onde um reembolso/cancelamento parcial foi solicitado utilizando o Giftcard. +## Workaround +Não há solução alternativa, no entanto, o usuário pode adicionar o crédito reembolsável por meio da UI do administrador. + -## Workaround -Não há solução, entretanto, o usuário pode adicionar o crédito reembolsável através da interface administrativa. diff --git a/docs/known-issues/pt/the-system-doesnt-work-with-more-than-one-extension-payment-affiliation-for-debit-online-method.md b/docs/known-issues/pt/the-system-doesnt-work-with-more-than-one-extension-payment-affiliation-for-debit-online-method.md index 61ee895a0..52723e642 100644 --- a/docs/known-issues/pt/the-system-doesnt-work-with-more-than-one-extension-payment-affiliation-for-debit-online-method.md +++ b/docs/known-issues/pt/the-system-doesnt-work-with-more-than-one-extension-payment-affiliation-for-debit-online-method.md @@ -3,8 +3,8 @@ title: 'O sistema não funciona com mais de uma filiação de pagamento de exten id: 3bXtVPHqsrSFpJk9ZfyP4v status: PUBLISHED createdAt: 2022-03-03T18:45:02.639Z -updatedAt: 2022-11-25T22:05:27.547Z -publishedAt: 2022-11-25T22:05:27.547Z +updatedAt: 2024-02-16T20:25:40.644Z +publishedAt: 2024-02-16T20:25:40.644Z firstPublishedAt: 2022-03-03T18:45:03.463Z contentType: knownIssue productTeam: Payments @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Payments slug: o-sistema-nao-funciona-com-mais-de-uma-filiacao-de-pagamento-de-extensao-para-debito-online locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 319750 --- diff --git a/docs/known-issues/pt/the-template-relatoriodeimportacaodeestoque-does-not-support-multilanguage.md b/docs/known-issues/pt/the-template-relatoriodeimportacaodeestoque-does-not-support-multilanguage.md index fd6c828e6..cc86d5dd7 100644 --- a/docs/known-issues/pt/the-template-relatoriodeimportacaodeestoque-does-not-support-multilanguage.md +++ b/docs/known-issues/pt/the-template-relatoriodeimportacaodeestoque-does-not-support-multilanguage.md @@ -3,8 +3,8 @@ title: 'O modelo "relatorio-de-importacao-de-estoque" não suporta multi-linguag id: 5R8b0jnibOQdXupo0hIyts status: PUBLISHED createdAt: 2022-05-25T18:25:43.394Z -updatedAt: 2022-11-25T21:59:26.792Z -publishedAt: 2022-11-25T21:59:26.792Z +updatedAt: 2024-02-16T20:24:28.851Z +publishedAt: 2024-02-16T20:24:28.851Z firstPublishedAt: 2022-05-25T18:25:43.976Z contentType: knownIssue productTeam: Logistics @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Logistics slug: o-modelo-relatoriodeimportacaodeestoque-nao-suporta-multilinguagem locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 585906 --- diff --git a/docs/known-issues/pt/the-user-cannot-make-a-daily-subscription-directly-from-the-mysubscriptions-area.md b/docs/known-issues/pt/the-user-cannot-make-a-daily-subscription-directly-from-the-mysubscriptions-area.md index 8d1d71abf..83cbffc73 100644 --- a/docs/known-issues/pt/the-user-cannot-make-a-daily-subscription-directly-from-the-mysubscriptions-area.md +++ b/docs/known-issues/pt/the-user-cannot-make-a-daily-subscription-directly-from-the-mysubscriptions-area.md @@ -3,8 +3,8 @@ title: 'O usuário não pode fazer uma assinatura diária diretamente da área m id: QJrZvOmlRusACgS2iGRyT status: PUBLISHED createdAt: 2022-05-18T18:37:18.099Z -updatedAt: 2022-11-25T22:02:05.580Z -publishedAt: 2022-11-25T22:02:05.580Z +updatedAt: 2024-02-16T20:27:15.017Z +publishedAt: 2024-02-16T20:27:15.017Z firstPublishedAt: 2022-05-18T18:37:18.579Z contentType: knownIssue productTeam: Order Management @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Order Management slug: o-usuario-nao-pode-fazer-uma-assinatura-diaria-diretamente-da-area-mysubscriptions locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 430650 --- diff --git a/docs/known-issues/pt/time-out-import-and-export-admin.md b/docs/known-issues/pt/time-out-import-and-export-admin.md index dce46202e..fd3e93477 100644 --- a/docs/known-issues/pt/time-out-import-and-export-admin.md +++ b/docs/known-issues/pt/time-out-import-and-export-admin.md @@ -1,10 +1,10 @@ --- -title: 'Time Out - Administração de Importação e Exportação' +title: 'Time Out - Administração de importação e exportação' id: 5sPtDgOXtiGcYMvZL7aCf8 status: PUBLISHED createdAt: 2022-03-10T12:36:57.023Z -updatedAt: 2022-11-25T21:46:35.375Z -publishedAt: 2022-11-25T21:46:35.375Z +updatedAt: 2024-01-19T15:24:38.444Z +publishedAt: 2024-01-19T15:24:38.444Z firstPublishedAt: 2022-03-10T12:36:57.461Z contentType: knownIssue productTeam: Catalog @@ -23,15 +23,13 @@ internalReference: 424902 -Para algumas contas com muitos produtos, a administração de importação e exportação não carrega, gerando um time out - - +Para algumas contas com muitos produtos, o administrador de importação e exportação não é carregado, gerando um tempo limite ## Simulação -Ir para `/admin/Site/Relatorio_Skus.aspx ` +Vá para `/admin/Site/Relatorio_Skus.aspx ` diff --git a/docs/known-issues/pt/time-out-on-category-keywords-change-with-many-products.md b/docs/known-issues/pt/time-out-on-category-keywords-change-with-many-products.md index 388f0f2f8..4b8da212d 100644 --- a/docs/known-issues/pt/time-out-on-category-keywords-change-with-many-products.md +++ b/docs/known-issues/pt/time-out-on-category-keywords-change-with-many-products.md @@ -3,8 +3,8 @@ title: 'Timeout ao mudar as palavras-chave da categoria com muitos produtos' id: 14rC5XqGCOj1THVdYwbudS status: PUBLISHED createdAt: 2022-02-25T11:40:37.024Z -updatedAt: 2022-11-25T21:55:02.673Z -publishedAt: 2022-11-25T21:55:02.673Z +updatedAt: 2024-02-16T20:26:33.631Z +publishedAt: 2024-02-16T20:26:33.631Z firstPublishedAt: 2022-02-25T11:40:37.550Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: timeout-ao-mudar-as-palavraschave-da-categoria-com-muitos-produtos locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 497335 --- diff --git a/docs/known-issues/pt/timeout-generating-internal-application-keys.md b/docs/known-issues/pt/timeout-generating-internal-application-keys.md new file mode 100644 index 000000000..03d4a183f --- /dev/null +++ b/docs/known-issues/pt/timeout-generating-internal-application-keys.md @@ -0,0 +1,44 @@ +--- +title: 'Tempo limite Geração de chaves internas do aplicativo' +id: 11U62yvD8i6Mp79rUC38FU +status: PUBLISHED +createdAt: 2024-05-08T11:28:41.002Z +updatedAt: 2024-05-09T12:04:05.533Z +publishedAt: 2024-05-09T12:04:05.533Z +firstPublishedAt: 2024-05-08T11:28:41.857Z +contentType: knownIssue +productTeam: Identity +author: 2mXZkbi0oi061KicTExNjo +tag: Identity +slug: tempo-limite-geracao-de-chaves-internas-do-aplicativo +locale: pt +kiStatus: Fixed +internalReference: 1029425 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + + +Atualmente, temos um problema que pode afetar alguns clientes durante a geração de chaves de aplicativos. + +## Simulação + + + +Quando o cliente usa seu próprio SMTP para o modelo do gerenciador de licenças no centro de mensagens, a interface do usuário da chave do aplicativo tentará usar seu SMTP para enviar o e-mail, mas se houver um tempo limite durante o envio do e-mail, a chave do aplicativo também não será gerada + +## Workaround + + + +O cliente pode alterar o SMTP do gerenciador de licenças no centro de mensagens para configurar o SMTP da VTEX em vez de seu próprio SMTP, evitando o tempo limite. Ou ele pode apenas tentar resolver o problema com o tempo limite do SMTP. + + + + + diff --git a/docs/known-issues/pt/timeout-in-the-query-to-analytics-preventing-to-check-the-inventory-log.md b/docs/known-issues/pt/timeout-in-the-query-to-analytics-preventing-to-check-the-inventory-log.md new file mode 100644 index 000000000..972c3bec8 --- /dev/null +++ b/docs/known-issues/pt/timeout-in-the-query-to-analytics-preventing-to-check-the-inventory-log.md @@ -0,0 +1,44 @@ +--- +title: 'Tempo limite na consulta para que o Analytics impeça a verificação do registro de inventário' +id: 2gQhc3JF0bcm1JeLr0lluO +status: PUBLISHED +createdAt: 2024-02-19T20:54:22.012Z +updatedAt: 2024-07-03T15:26:48.484Z +publishedAt: 2024-07-03T15:26:48.484Z +firstPublishedAt: 2024-02-19T20:54:22.861Z +contentType: knownIssue +productTeam: Logistics +author: 2mXZkbi0oi061KicTExNjo +tag: Logistics +slug: tempo-limite-na-consulta-para-que-o-analytics-impeca-a-verificacao-do-registro-de-inventario +locale: pt +kiStatus: Fixed +internalReference: 984482 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +O registro de atualização na interface do usuário do inventário às vezes retorna o erro: A solicitação falhou com o código de status 500 para algumas SKUs específicas, devido a um tempo limite na consulta ao Analytics (onde os dados são armazenados), e nenhum registro para a SKU será mostrado na interface do usuário. + +Esse tempo limite pode ser devido a um alto volume de atualizações na SKU ou a qualquer outro fator que faça com que essa consulta demore mais do que o tempo máximo de 40s; + +## Simulação + + +Devido ao fato de a variável ser o tempo de resposta da consulta ao Analytics, não é possível replicar de forma concisa. + + + +## Workaround + + +Não há nenhuma solução alternativa disponível. + + + + diff --git a/docs/known-issues/pt/total-reservation-item-with-negative-value-in-inventory-ui.md b/docs/known-issues/pt/total-reservation-item-with-negative-value-in-inventory-ui.md new file mode 100644 index 000000000..837791954 --- /dev/null +++ b/docs/known-issues/pt/total-reservation-item-with-negative-value-in-inventory-ui.md @@ -0,0 +1,48 @@ +--- +title: 'Total de itens de reserva com valor negativo na interface do usuário do inventário' +id: 5W8BeBZjSgN30YXwXfT8kV +status: PUBLISHED +createdAt: 2024-02-29T22:05:19.854Z +updatedAt: 2024-03-01T13:46:07.440Z +publishedAt: 2024-03-01T13:46:07.440Z +firstPublishedAt: 2024-02-29T22:05:20.674Z +contentType: knownIssue +productTeam: Logistics +author: 2mXZkbi0oi061KicTExNjo +tag: Logistics +slug: total-de-itens-de-reserva-com-valor-negativo-na-interface-do-usuario-do-inventario +locale: pt +kiStatus: Backlog +internalReference: 991735 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + + +Um cenário específico, no qual mais de um pedido é feito com o mesmo sku e proveniente do mesmo depósito, pode deixar o número da reserva negativo na interface do usuário do inventário. + +**Cenário específico:** +Pedido A: 4 unidades do sku X do depósito 1; +pedido B: 6 unidades da sku X do depósito 1; + +Pedido A: `status=handling`, a reserva é confirmada; +pedido B: `status=window-to-cancel`, a reserva ainda não foi confirmada; + +Depois disso, o comerciante atualiza o estoque considerando as unidades do pedido A como entregues. Se o comerciante cancelar o pedido A e, posteriormente, mover o pedido B para `status=handling` (reconhecer a reserva), isso deixará a interface do usuário do estoque com -4 dessa sku como reservada. + + +# + +## Simulação + + + +## Workaround + + + diff --git a/docs/known-issues/pt/transaction-cancellation-error-with-unreachable-code-message.md b/docs/known-issues/pt/transaction-cancellation-error-with-unreachable-code-message.md new file mode 100644 index 000000000..f1d9a27a4 --- /dev/null +++ b/docs/known-issues/pt/transaction-cancellation-error-with-unreachable-code-message.md @@ -0,0 +1,44 @@ +--- +title: 'Erro de cancelamento de transação com a mensagem "Unreachable code" (código inacessível)' +id: 2Y4joZlyDhbNWU9ycw32U3 +status: PUBLISHED +createdAt: 2024-03-12T16:34:10.113Z +updatedAt: 2024-03-12T16:34:11.037Z +publishedAt: 2024-03-12T16:34:11.037Z +firstPublishedAt: 2024-03-12T16:34:11.037Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: erro-de-cancelamento-de-transacao-com-a-mensagem-unreachable-code-codigo-inacessivel +locale: pt +kiStatus: Backlog +internalReference: 998435 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +O cancelamento de uma transação completa pode falhar ao retornar a mensagem `Código inacessível` (visível apenas por meio da API). + +Esse erro ocorre no cenário de divisão de pagamento; na interface do usuário, é possível ver os registros de tentativa de cancelamento, mas nenhuma resposta. + +## Simulação + + +Não foi possível simular esse erro. + + + +## Workaround + + +É possível cancelar os pagamentos separadamente (começando pelo valor mais baixo). + + + + diff --git a/docs/known-issues/pt/transaction-stuck-in-a-status-prior-to-the-state-that-it-should-be.md b/docs/known-issues/pt/transaction-stuck-in-a-status-prior-to-the-state-that-it-should-be.md new file mode 100644 index 000000000..3cb202874 --- /dev/null +++ b/docs/known-issues/pt/transaction-stuck-in-a-status-prior-to-the-state-that-it-should-be.md @@ -0,0 +1,35 @@ +--- +title: 'Transação presa em um status anterior ao estado em que deveria estar' +id: 60oG2yj6wb1MomGh7Bbh9C +status: PUBLISHED +createdAt: 2024-05-22T17:58:05.800Z +updatedAt: 2024-07-25T21:12:34.583Z +publishedAt: 2024-07-25T21:12:34.583Z +firstPublishedAt: 2024-05-22T17:58:06.594Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: transacao-presa-em-um-status-anterior-ao-estado-em-que-deveria-estar +locale: pt +kiStatus: Backlog +internalReference: 1037765 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +O caso mais comum é o de uma transação presa em autorizada quando deveria ser aprovada; nesse cenário, o pedido não pode ser faturado. + +## Simulação + + + +## Workaround + + + diff --git a/docs/known-issues/pt/transaction-stuck-in-canceling-when-one-of-the-card-is-denied.md b/docs/known-issues/pt/transaction-stuck-in-canceling-when-one-of-the-card-is-denied.md index a880c73eb..6dffe719a 100644 --- a/docs/known-issues/pt/transaction-stuck-in-canceling-when-one-of-the-card-is-denied.md +++ b/docs/known-issues/pt/transaction-stuck-in-canceling-when-one-of-the-card-is-denied.md @@ -1,10 +1,10 @@ --- title: 'Transaction stuck in canceling when one of the card is denied' id: RdKtB6LsKfaukjT9kiqZ4 -status: CHANGED +status: PUBLISHED createdAt: 2022-03-03T18:39:59.580Z -updatedAt: 2022-06-29T11:57:29.612Z -publishedAt: 2022-06-28T17:06:24.520Z +updatedAt: 2024-02-16T20:29:06.755Z +publishedAt: 2024-02-16T20:29:06.755Z firstPublishedAt: 2022-03-03T18:39:59.922Z contentType: knownIssue productTeam: Payments @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Payments slug: transaction-stuck-in-canceling-when-one-of-the-card-is-denied locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 429082 --- diff --git a/docs/known-issues/pt/transaction-stuck-in-status-approved-with-payment-canceled.md b/docs/known-issues/pt/transaction-stuck-in-status-approved-with-payment-canceled.md new file mode 100644 index 000000000..a18231a34 --- /dev/null +++ b/docs/known-issues/pt/transaction-stuck-in-status-approved-with-payment-canceled.md @@ -0,0 +1,48 @@ +--- +title: 'Transação presa no status aprovado com pagamento cancelado' +id: 5SwwnGi26tagIXuTmvToc +status: PUBLISHED +createdAt: 2024-06-07T14:21:22.809Z +updatedAt: 2024-06-12T17:33:43.967Z +publishedAt: 2024-06-12T17:33:43.967Z +firstPublishedAt: 2024-06-07T14:21:23.608Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: transacao-presa-no-status-aprovado-com-pagamento-cancelado +locale: pt +kiStatus: Backlog +internalReference: 1046365 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +A transação ficou presa no status aprovado, mesmo que o pagamento tenha sido cancelado. + +Quando tentamos liquidá-la manualmente, o gateway retorna o seguinte erro: + + "error": {"code": "1506", "message": "O pagamento com ID = xxxxx não foi liquidado porque o valor de liquidação foi -x.xx.", "exception": null} + + +## Simulação + + +Não há como simular esse comportamento. + + + +## Workaround + + +Não há nenhuma solução alternativa nesse caso. + + + + + diff --git a/docs/known-issues/pt/transactional-emails-dont-consider-items-removed-from-the-order.md b/docs/known-issues/pt/transactional-emails-dont-consider-items-removed-from-the-order.md index efe9030f4..e6d7d42cb 100644 --- a/docs/known-issues/pt/transactional-emails-dont-consider-items-removed-from-the-order.md +++ b/docs/known-issues/pt/transactional-emails-dont-consider-items-removed-from-the-order.md @@ -19,10 +19,10 @@ internalReference: ## Sumário Quando um item é removido do pedido: -![item removido](https://images.ctfassets.net/alneenqid6w5/6Z4eZwTaE00c4IoWWwgoAE/c280b06fb2912bad51afceac5db4c4d0/tozOd3.jpg) +![item removido](//images.ctfassets.net/alneenqid6w5/6Z4eZwTaE00c4IoWWwgoAE/c280b06fb2912bad51afceac5db4c4d0/tozOd3.jpg) O email transacional não considera o item removido e apresenta os dois itens no e-mail: -![email transacional](https://images.ctfassets.net/alneenqid6w5/77NEYq80oM6Umm44KO8Uc/625b13837f9ff4b4333e2e28a0745431/zbXg5s.jpg) +![email transacional](//images.ctfassets.net/alneenqid6w5/77NEYq80oM6Umm44KO8Uc/625b13837f9ff4b4333e2e28a0745431/zbXg5s.jpg) diff --git a/docs/known-issues/pt/transactions-with-konduto-are-taking-longer-than-expected-to-update-status.md b/docs/known-issues/pt/transactions-with-konduto-are-taking-longer-than-expected-to-update-status.md new file mode 100644 index 000000000..e87107095 --- /dev/null +++ b/docs/known-issues/pt/transactions-with-konduto-are-taking-longer-than-expected-to-update-status.md @@ -0,0 +1,43 @@ +--- +title: 'As transações com a Konduto estão demorando mais do que o esperado para atualizar o status' +id: 5yUSXenLjlEdESoj5VVvoH +status: PUBLISHED +createdAt: 2022-03-11T18:56:45.293Z +updatedAt: 2023-07-10T18:01:59.163Z +publishedAt: 2023-07-10T18:01:59.163Z +firstPublishedAt: 2022-03-11T18:56:45.712Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: as-transacoes-com-a-konduto-estao-demorando-mais-do-que-o-esperado-para-atualizar-o-status +locale: pt +kiStatus: Backlog +internalReference: 541149 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +As novas tentativas automáticas estão ficando presas em algumas transações que usam o Kondutor como provedor antifraude e demoram mais do que o esperado para chamar uma nova tentativa a fim de alterar seu status. Isso está bloqueando o inventário dos clientes. + +## Simulação + + +Não é possível simular, esse comportamento ocorre de forma intermitente. + + + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/pt/transactions-with-the-tnspay-connector-being-denied-by-error-card-not-enrolled-in-3ds.md b/docs/known-issues/pt/transactions-with-the-tnspay-connector-being-denied-by-error-card-not-enrolled-in-3ds.md index 7948528e5..76cb0a56d 100644 --- a/docs/known-issues/pt/transactions-with-the-tnspay-connector-being-denied-by-error-card-not-enrolled-in-3ds.md +++ b/docs/known-issues/pt/transactions-with-the-tnspay-connector-being-denied-by-error-card-not-enrolled-in-3ds.md @@ -3,8 +3,8 @@ title: 'Transações com o conector TNSPay sendo negadas por erro: Cartão não id: 2jZefzH8LYqPJxkmylmyA0 status: PUBLISHED createdAt: 2022-03-14T13:21:56.187Z -updatedAt: 2023-04-10T16:10:48.998Z -publishedAt: 2023-04-10T16:10:48.998Z +updatedAt: 2024-02-16T20:24:33.195Z +publishedAt: 2024-02-16T20:24:33.195Z firstPublishedAt: 2022-03-14T13:21:56.952Z contentType: knownIssue productTeam: Payments @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Payments slug: transacoes-com-o-conector-tnspay-sendo-negadas-por-erro-cartao-nao-proibido-em-3ds locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 541687 --- diff --git a/docs/known-issues/pt/translation-issues-when-using-a-subaccount-to-implement-multilanguage-stores.md b/docs/known-issues/pt/translation-issues-when-using-a-subaccount-to-implement-multilanguage-stores.md new file mode 100644 index 000000000..50b5f6997 --- /dev/null +++ b/docs/known-issues/pt/translation-issues-when-using-a-subaccount-to-implement-multilanguage-stores.md @@ -0,0 +1,45 @@ +--- +title: 'Problemas de tradução ao usar uma subconta para implementar lojas em vários idiomas' +id: 5FOCZE7pI4npyfo7TjsFaY +status: PUBLISHED +createdAt: 2023-06-21T20:36:33.483Z +updatedAt: 2024-02-29T15:19:42.862Z +publishedAt: 2024-02-29T15:19:42.862Z +firstPublishedAt: 2023-06-21T20:36:33.922Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: problemas-de-traducao-ao-usar-uma-subconta-para-implementar-lojas-em-varios-idiomas +locale: pt +kiStatus: Backlog +internalReference: 848524 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +A indexação unificada do catálogo considera as traduções das mensagens apenas da conta principal, mesmo quando se usa uma arquitetura de subconta para implementar armazenamentos internacionais. + +Isso leva a uma tradução diferente na página de pesquisa e na página do produto, pois o conteúdo da página de pesquisa baseia-se apenas nas traduções recuperadas pelo Catalog Indexer. + +## Simulação + + + +- Crie uma subconta e implemente lojas internacionais; +- Traduza o conteúdo do catálogo na subconta; +- Compare a página de pesquisa e a página do produto; elas terão traduções diferentes + +## Workaround + + +Defina os idiomas adicionais (vinculações e conteúdo de Mensagens) na conta principal, replicando as traduções da subconta também na conta principal. + + + + diff --git a/docs/known-issues/pt/transliteration-only-being-saved-in-vbase-and-not-into-rewriter.md b/docs/known-issues/pt/transliteration-only-being-saved-in-vbase-and-not-into-rewriter.md new file mode 100644 index 000000000..c07b0b6c5 --- /dev/null +++ b/docs/known-issues/pt/transliteration-only-being-saved-in-vbase-and-not-into-rewriter.md @@ -0,0 +1,68 @@ +--- +title: 'A transliteração só está sendo salva no vbase e não no rewriter' +id: 3ngFt1qXOUjmY5L84dk6in +status: PUBLISHED +createdAt: 2023-12-12T19:54:12.171Z +updatedAt: 2024-02-16T20:26:46.444Z +publishedAt: 2024-02-16T20:26:46.444Z +firstPublishedAt: 2023-12-12T19:54:13.102Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: a-transliteracao-so-esta-sendo-salva-no-vbase-e-nao-no-rewriter +locale: pt +kiStatus: No Fix +internalReference: 738334 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + + +Ao transliterar as urls por meio do catálogo, o rewriter não as armazena ou não recebe nenhuma notificação por meio do broadcaster, estamos armazenando-as apenas no vbase + +## Simulação + + + +Tradução + +Verifique o rewriter com o linkId que você criou em admin/graphql-ide e escolha o aplicativo rewriter: + + + { internal{ get(path: "yourLinkdIdHere"){ id } }} + + +## Workaround + + + +Execute a seguinte consulta no reescritor + + + { internal{ get(path: "yourTranslatedCategoryNameSlugified"){ id from declarer type query binding origin resolveAs } }} + + +Salve os valores retornados, pois você precisará usá-los na próxima etapa + +Execute a seguinte mutação, alterando apenas o parâmetro from; os outros devem ser iguais aos anteriores: + + + mutation saveInternal($route: InternalInput!) { internal { save(route: $route) { from declarer type id binding resolveAs origin } }}{ "route": { "from": "yourLinkId", "declarer": "yourSavedDeclarer", "type": "yourSavedType", "binding": "yourSavedBinding", "id": "yourSavedId", "origin": "yourSavedOrigin", "resolveAs": "TheOriginalNameOfTheCategory" -- aqui em cirílico }} + + + +> Para obter mais informações sobre esses parâmetros, você pode consultar: https://developers.vtex.com/vtex-developer-docs/docs/rewriter + + +Agora, vamos excluir a rota antiga (a que foi salva com o nome) + + + mutation saveInternal($route: InternalInput!) { internal { delete(path: "yourTranslatedCategoryNameSlugified") { id } }} + + diff --git a/docs/known-issues/pt/ui-does-not-update-best-sla-choice-in-cart.md b/docs/known-issues/pt/ui-does-not-update-best-sla-choice-in-cart.md index 87ebb0609..80572e771 100644 --- a/docs/known-issues/pt/ui-does-not-update-best-sla-choice-in-cart.md +++ b/docs/known-issues/pt/ui-does-not-update-best-sla-choice-in-cart.md @@ -3,8 +3,8 @@ title: 'A UI não atualiza a melhor escolha de SLA no carrinho' id: 5H05jLUJA0gmSDTO6nMsPE status: PUBLISHED createdAt: 2022-03-26T02:30:36.692Z -updatedAt: 2022-11-25T21:54:03.143Z -publishedAt: 2022-11-25T21:54:03.143Z +updatedAt: 2024-02-16T20:26:13.531Z +publishedAt: 2024-02-16T20:26:13.531Z firstPublishedAt: 2022-03-26T02:30:37.014Z contentType: knownIssue productTeam: Checkout @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Checkout slug: a-ui-nao-atualiza-a-melhor-escolha-de-sla-no-carrinho locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 550201 --- diff --git a/docs/known-issues/pt/ui-doesnt-show-delivery-window-selection-for-pickup-points-when-an-item-from-a-seller-is-between-items-for-pickup-from-another-seller.md b/docs/known-issues/pt/ui-doesnt-show-delivery-window-selection-for-pickup-points-when-an-item-from-a-seller-is-between-items-for-pickup-from-another-seller.md new file mode 100644 index 000000000..28a4a62a6 --- /dev/null +++ b/docs/known-issues/pt/ui-doesnt-show-delivery-window-selection-for-pickup-points-when-an-item-from-a-seller-is-between-items-for-pickup-from-another-seller.md @@ -0,0 +1,46 @@ +--- +title: 'A interface do usuário não mostra a seleção da janela de entrega para pontos de retirada quando um item de um vendedor está entre itens para retirada de outro vendedor' +id: 5SyIw04UtNiZhmy0ELNLCD +status: PUBLISHED +createdAt: 2023-12-15T20:18:48.433Z +updatedAt: 2023-12-15T20:18:49.218Z +publishedAt: 2023-12-15T20:18:49.218Z +firstPublishedAt: 2023-12-15T20:18:49.218Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: a-interface-do-usuario-nao-mostra-a-selecao-da-janela-de-entrega-para-pontos-de-retirada-quando-um-item-de-um-vendedor-esta-entre-itens-para-retirada-de-outro-vendedor +locale: pt +kiStatus: Backlog +internalReference: 954108 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Em um carrinho com pelo menos três produtos, onde os pedidos de itens são: O primeiro é para a retirada programada 1, o segundo é para a retirada programada 2 (vendedor diferente) e o terceiro é para a retirada programada 1, a interface do usuário não mostrará as janelas de entrega para selecionar a data/hora da segunda retirada. Isso acontece porque a API agrupará o 1º item e o 3º item, já que se trata do mesmo SLA. + +Não é possível ir para a etapa de pagamento e concluir a compra. + +## Simulação + + + +- Adicione um item ao carrinho para retirada no vendedor A; +- Adicione um item ao carrinho para retirada no vendedor B; +- Adicionar outro item ao carrinho para retirada do vendedor A; +- Na etapa de envio, as janelas de entrega de retirada para selecionar a data/hora não serão exibidas + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/pt/ui-doesnt-show-the-form-to-edit-address-when-selecting-to-add-a-new-address-first.md b/docs/known-issues/pt/ui-doesnt-show-the-form-to-edit-address-when-selecting-to-add-a-new-address-first.md index 3b8bc984f..5c940ccb1 100644 --- a/docs/known-issues/pt/ui-doesnt-show-the-form-to-edit-address-when-selecting-to-add-a-new-address-first.md +++ b/docs/known-issues/pt/ui-doesnt-show-the-form-to-edit-address-when-selecting-to-add-a-new-address-first.md @@ -1,18 +1,18 @@ --- -title: 'UI não mostra o formulário para editar endereço ao selecionar para adicionar um novo endereço primeiro' +title: 'A interface do usuário não mostra o formulário para editar o endereço ao selecionar primeiro a adição de um novo endereço' id: 4rqphb66vAzsAyx9mUmNLu status: PUBLISHED createdAt: 2023-02-06T13:15:57.816Z -updatedAt: 2023-02-06T13:15:58.251Z -publishedAt: 2023-02-06T13:15:58.251Z +updatedAt: 2023-06-23T17:47:10.184Z +publishedAt: 2023-06-23T17:47:10.184Z firstPublishedAt: 2023-02-06T13:15:58.251Z contentType: knownIssue productTeam: Checkout author: 2mXZkbi0oi061KicTExNjo tag: Checkout -slug: ui-nao-mostra-o-formulario-para-editar-endereco-ao-selecionar-para-adicionar-um-novo-endereco-primeiro +slug: a-interface-do-usuario-nao-mostra-o-formulario-para-editar-o-endereco-ao-selecionar-primeiro-a-adicao-de-um-novo-endereco locale: pt -kiStatus: Backlog +kiStatus: Fixed internalReference: 747772 --- @@ -23,27 +23,23 @@ internalReference: 747772 -A IU não mostra o formulário correto para editar o endereço selecionado na etapa de Envio ao selecionar para adicionar um novo endereço primeiro. - - -## +A interface do usuário não mostra o formulário correto para editar o endereço selecionado na etapa de envio ao selecionar a adição de um novo endereço primeiro. ## Simulação -- Ter um usuário com um perfil completo; +- Tenha um usuário com um perfil completo; - Clique para adicionar um novo endereço, não digite/selecione nada e volte para a lista de endereços; - Clique para editar o endereço selecionado; -- Você verá a mesma forma como ao adicionar um novo endereço. +- Você verá o mesmo formulário usado para adicionar um novo endereço. -## ## Workaround -Recarregue a página para poder editar novamente o endereço selecionado. +Recarregue a página para poder editar o endereço selecionado novamente. diff --git a/docs/known-issues/pt/ui-gets-frozen-if-an-error-occurs-in-the-place-order-internal-process.md b/docs/known-issues/pt/ui-gets-frozen-if-an-error-occurs-in-the-place-order-internal-process.md new file mode 100644 index 000000000..fbeb861fd --- /dev/null +++ b/docs/known-issues/pt/ui-gets-frozen-if-an-error-occurs-in-the-place-order-internal-process.md @@ -0,0 +1,42 @@ +--- +title: 'A interface do usuário fica congelada se ocorrer um erro no processo interno da ordem de colocação' +id: pt5Orot3i9BlYCt4E2Kj5 +status: PUBLISHED +createdAt: 2023-11-28T18:55:54.950Z +updatedAt: 2023-11-28T18:55:55.649Z +publishedAt: 2023-11-28T18:55:55.649Z +firstPublishedAt: 2023-11-28T18:55:55.649Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: a-interface-do-usuario-fica-congelada-se-ocorrer-um-erro-no-processo-interno-da-ordem-de-colocacao +locale: pt +kiStatus: Backlog +internalReference: 943771 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Quando ocorre um erro durante o processo interno de colocação de pedido, a interface do usuário fica congelada no carregamento sem nenhuma mensagem de erro/aviso. + +## Simulação + + +Esse comportamento foi observado quando o Tax Service atingiu o tempo limite durante a solicitação de colocação de pedido, mas não se limita a isso. + + + +## Workaround + + +Atualize a página. + + + + diff --git a/docs/known-issues/pt/ui-shows-a-pickup-was-selected-in-cart-with-subscriptions-but-it-wasnt-in-api.md b/docs/known-issues/pt/ui-shows-a-pickup-was-selected-in-cart-with-subscriptions-but-it-wasnt-in-api.md new file mode 100644 index 000000000..fa1919e79 --- /dev/null +++ b/docs/known-issues/pt/ui-shows-a-pickup-was-selected-in-cart-with-subscriptions-but-it-wasnt-in-api.md @@ -0,0 +1,44 @@ +--- +title: 'A interface do usuário mostra que uma retirada foi selecionada no carrinho com assinaturas, mas não foi na API' +id: 6WUGylIHWZtfeAm7hplYHD +status: PUBLISHED +createdAt: 2024-03-08T19:08:16.010Z +updatedAt: 2024-03-08T19:08:17.012Z +publishedAt: 2024-03-08T19:08:17.012Z +firstPublishedAt: 2024-03-08T19:08:17.012Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: a-interface-do-usuario-mostra-que-uma-retirada-foi-selecionada-no-carrinho-com-assinaturas-mas-nao-foi-na-api +locale: pt +kiStatus: Backlog +internalReference: 996976 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +As opções de retirada são oferecidas aos compradores em um carrinho com um item com uma assinatura. Quando uma das retiradas é selecionada, o checkout muda automaticamente para entrega, mas a interface do usuário ainda mostra que a retirada foi selecionada. + +## Simulação + + + +- Configure uma assinatura; +- Adicione o item com a assinatura ao carrinho; +- Na etapa de envio, selecione "Pick up in store" (Retirar na loja); +- Verifique o formulário de pedido via API, e a entrega será selecionada + +## Workaround + + +Abra um ticket para o Suporte da VTEX solicitando a ativação de pontos de retirada para pedidos de assinatura. + + + + diff --git a/docs/known-issues/pt/ui-shows-duplicated-pickup-points-when-an-item-for-delivery-is-between-items-for-pickup.md b/docs/known-issues/pt/ui-shows-duplicated-pickup-points-when-an-item-for-delivery-is-between-items-for-pickup.md new file mode 100644 index 000000000..379c48023 --- /dev/null +++ b/docs/known-issues/pt/ui-shows-duplicated-pickup-points-when-an-item-for-delivery-is-between-items-for-pickup.md @@ -0,0 +1,46 @@ +--- +title: 'A interface do usuário mostra pontos de coleta duplicados quando um item para entrega está entre itens para coleta' +id: lIP6kRDsi23lNQd7RzNfY +status: PUBLISHED +createdAt: 2023-09-25T13:50:27.481Z +updatedAt: 2023-10-18T14:36:11.434Z +publishedAt: 2023-10-18T14:36:11.434Z +firstPublishedAt: 2023-09-25T13:50:28.066Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: a-interface-do-usuario-mostra-pontos-de-coleta-duplicados-quando-um-item-para-entrega-esta-entre-itens-para-coleta +locale: pt +kiStatus: Backlog +internalReference: 906549 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Em um carrinho com pelo menos três produtos, onde os pedidos de itens são: O primeiro é para retirada, o segundo é para entrega e o terceiro é para retirada, a interface do usuário mostrará o ponto de retirada duplicado. Isso acontece porque a API agrupará o 1º item e o 3º item, já que se trata do mesmo SLA. + +É possível ir para a etapa de pagamento e concluir a compra. + +## Simulação + + + +- Adicionar um item ao carrinho para retirada; +- Adicionar um item ao carrinho para entrega; +- Adicionar outro item ao carrinho para retirada; +- Na etapa de envio, a retirada será duplicad + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/pt/ui-shows-gifts-picked-when-using-order-replacement-feature.md b/docs/known-issues/pt/ui-shows-gifts-picked-when-using-order-replacement-feature.md new file mode 100644 index 000000000..fcb225f88 --- /dev/null +++ b/docs/known-issues/pt/ui-shows-gifts-picked-when-using-order-replacement-feature.md @@ -0,0 +1,43 @@ +--- +title: 'A interface do usuário mostra "Presentes escolhidos!" ao usar o recurso de substituição de pedidos' +id: 4efm7L6hQhad98uYkjzrXO +status: PUBLISHED +createdAt: 2023-09-27T20:57:46.944Z +updatedAt: 2023-09-27T20:57:47.516Z +publishedAt: 2023-09-27T20:57:47.516Z +firstPublishedAt: 2023-09-27T20:57:47.516Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: a-interface-do-usuario-mostra-presentes-escolhidos-ao-usar-o-recurso-de-substituicao-de-pedidos +locale: pt +kiStatus: Backlog +internalReference: 909137 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Ao usar o recurso de substituição de pedidos, a interface do usuário do checkout mostra "Presentes escolhidos!" mesmo que não haja nenhuma promoção de presentes configurada. + +## Simulação + + + +- Acesse My Orders (Meus pedidos) e selecione um pedido; +- Clique em "Change Order" (Alterar pedido) e selecione o motivo "I bought the wrong number/size and want to change it" (Comprei o número/tamanho errado e quero alterá-lo); +- Você será redirecionado para o checkout e haverá a mensagem "Gifts picked!" na tela + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/pt/ui-triggers-separate-requests-for-each-keyfield-of-an-attachment.md b/docs/known-issues/pt/ui-triggers-separate-requests-for-each-keyfield-of-an-attachment.md new file mode 100644 index 000000000..f705d080c --- /dev/null +++ b/docs/known-issues/pt/ui-triggers-separate-requests-for-each-keyfield-of-an-attachment.md @@ -0,0 +1,49 @@ +--- +title: 'A interface do usuário aciona solicitações separadas para cada chave/campo de um anexo' +id: 5IF3veMFTFi9dERoEokokt +status: PUBLISHED +createdAt: 2024-03-01T21:05:37.154Z +updatedAt: 2024-03-01T21:07:41.105Z +publishedAt: 2024-03-01T21:07:41.105Z +firstPublishedAt: 2024-03-01T21:05:37.941Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: a-interface-do-usuario-aciona-solicitacoes-separadas-para-cada-chavecampo-de-um-anexo +locale: pt +kiStatus: Backlog +internalReference: 336371 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Quando você define o valor de um campo de anexo de item por meio da interface do usuário, isso aciona uma solicitação para atualizar o orderForm, mesmo que ainda haja mais campos restantes. +Essa solicitação será processada e a resposta será o orderForm atualizado. + +Nos casos em que o anexo tiver vários campos de texto abertos, isso poderá fazer com que os campos subsequentes sejam substituídos enquanto você estiver digitando seus valores. +Isso acontece porque a solicitação de atualização terá sido enviada quando esse campo ainda estava em branco e, portanto, também estará em branco na resposta. + +Nos casos em que o item tiver um anexo de assinatura com várias chaves, isso poderá disparar uma mensagem de erro como "unable to communicate with seller" / "não foi possível se comunicar com o vendedor". +Isso acontece porque a assinatura espera que várias chaves tenham sido preenchidas, mas a primeira solicitação só enviou uma. + +## Simulação + + +Crie um anexo com pelo menos duas chaves/campos. +Adicione um item vinculado a esse anexo em seu carrinho e, em seguida, adicione o anexo. +Por fim, defina o valor de um campo e observe o comportamento que se segue + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/pt/unable-to-cancel-transactions-that-had-payout-split-config-change.md b/docs/known-issues/pt/unable-to-cancel-transactions-that-had-payout-split-config-change.md index 7d5e47601..a0deac9e9 100644 --- a/docs/known-issues/pt/unable-to-cancel-transactions-that-had-payout-split-config-change.md +++ b/docs/known-issues/pt/unable-to-cancel-transactions-that-had-payout-split-config-change.md @@ -3,8 +3,8 @@ title: 'Incapaz de cancelar transações que tiveram mudança de configuração id: 2bhsI5119DLOhNjk2cb6q status: PUBLISHED createdAt: 2022-06-28T16:44:10.992Z -updatedAt: 2022-11-25T22:06:55.006Z -publishedAt: 2022-11-25T22:06:55.006Z +updatedAt: 2024-02-16T20:24:09.734Z +publishedAt: 2024-02-16T20:24:09.734Z firstPublishedAt: 2022-06-28T16:44:11.460Z contentType: knownIssue productTeam: Payments @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Payments slug: incapaz-de-cancelar-transacoes-que-tiveram-mudanca-de-configuracao-de-pagamento-dividido locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 364382 --- diff --git a/docs/known-issues/pt/unable-to-log-in-through-the-google-app-on-ios.md b/docs/known-issues/pt/unable-to-log-in-through-the-google-app-on-ios.md new file mode 100644 index 000000000..7fad9a014 --- /dev/null +++ b/docs/known-issues/pt/unable-to-log-in-through-the-google-app-on-ios.md @@ -0,0 +1,45 @@ +--- +title: 'Não é possível fazer login pelo aplicativo do Google no iOS' +id: 1YxuqHJbbKnzdv1d6LrfR2 +status: PUBLISHED +createdAt: 2023-10-26T16:50:11.505Z +updatedAt: 2024-03-20T20:34:16.469Z +publishedAt: 2024-03-20T20:34:16.469Z +firstPublishedAt: 2023-10-26T16:50:12.188Z +contentType: knownIssue +productTeam: Identity +author: 2mXZkbi0oi061KicTExNjo +tag: Identity +slug: nao-e-possivel-fazer-login-pelo-aplicativo-do-google-no-ios +locale: pt +kiStatus: Backlog +internalReference: 926239 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Ao fazer login na loja a partir do aplicativo do Google (somente no aplicativo do Google e não no navegador Google Chrome em dispositivos iOS), a opção entra em loop e nunca abre o Google para escolher a conta. + +## Simulação + + +-Use o aplicativo do Google no IOS; +-Acesse o site que tem a autenticação do Google ativada na webstore; +-Clique em fazer login e escolha "Fazer login com o Google"; + + + +## Workaround + + +Use outro navegador mais convencional para acessar a loja, por exemplo, o Google Chrome. + + + + + diff --git a/docs/known-issues/pt/unable-to-upload-spreadsheet-images-with-host-services-using-protocol-encryption-protocol-ssl13.md b/docs/known-issues/pt/unable-to-upload-spreadsheet-images-with-host-services-using-protocol-encryption-protocol-ssl13.md new file mode 100644 index 000000000..2f68a7ae5 --- /dev/null +++ b/docs/known-issues/pt/unable-to-upload-spreadsheet-images-with-host-services-using-protocol-encryption-protocol-ssl13.md @@ -0,0 +1,49 @@ +--- +title: 'Não é possível fazer upload de imagens de planilhas com serviços de host usando o protocolo de criptografia SSL1.3' +id: sqoXJSms7bhmdNe0Id111 +status: PUBLISHED +createdAt: 2023-06-28T12:23:54.884Z +updatedAt: 2023-06-28T12:25:18.545Z +publishedAt: 2023-06-28T12:25:18.545Z +firstPublishedAt: 2023-06-28T12:23:55.364Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: nao-e-possivel-fazer-upload-de-imagens-de-planilhas-com-servicos-de-host-usando-o-protocolo-de-criptografia-ssl13 +locale: pt +kiStatus: Backlog +internalReference: 851911 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Quando o host de imagens da planilha usa um protocolo de criptografia SSL1.3, aparece um erro ao tentar carregar a planilha: + +"Falha ao processar o registro. Verifique se os dados da planilha estão consistentes e tente novamente. Detalhes do erro: Ocorreu um erro ao enviar a solicitação." + +Esse erro ocorre porque nosso serviço do Windows só permite versões mais antigas, como 1.2 ou 1.1. + + +## Simulação + + + +1. Use um host com uma versão de protocolo mais recente; +2. Tente carregar uma imagem, usando a planilha eletrônica, que está hospedada lá; +3. Verifique se a mensagem de erro é exibida + +## Workaround + + +Use um host diferente ou valide com o host para usar uma versão mais antiga. + + + + + diff --git a/docs/known-issues/pt/unavailable-products-pdp-are-still-being-returned.md b/docs/known-issues/pt/unavailable-products-pdp-are-still-being-returned.md new file mode 100644 index 000000000..295f44a37 --- /dev/null +++ b/docs/known-issues/pt/unavailable-products-pdp-are-still-being-returned.md @@ -0,0 +1,43 @@ +--- +title: 'Os PDPs de produtos indisponíveis ainda estão sendo devolvidos' +id: 6Q2TOp3UPHuCXDpZceV1Dn +status: PUBLISHED +createdAt: 2024-05-31T14:43:14.505Z +updatedAt: 2024-06-04T12:10:43.840Z +publishedAt: 2024-06-04T12:10:43.840Z +firstPublishedAt: 2024-05-31T14:43:15.347Z +contentType: knownIssue +productTeam: FastStore +author: 2mXZkbi0oi061KicTExNjo +tag: FastStore +slug: os-pdps-de-produtos-indisponiveis-ainda-estao-sendo-devolvidos +locale: pt +kiStatus: Backlog +internalReference: 1041920 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Quando um produto não está disponível, seu PDP ainda pode ser devolvido. + +## Simulação + + +Tente acessar o PDP de um produto que não está disponível na Faststore. + + + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/pt/unecessary-search-results-prioritization-by-diacritics-for-portuguese.md b/docs/known-issues/pt/unecessary-search-results-prioritization-by-diacritics-for-portuguese.md new file mode 100644 index 000000000..6ef5bb6bd --- /dev/null +++ b/docs/known-issues/pt/unecessary-search-results-prioritization-by-diacritics-for-portuguese.md @@ -0,0 +1,41 @@ +--- +title: 'Priorização de resultados de pesquisa desnecessários por diacríticos para o português' +id: 3lbgwHFc9RLusAnZnvnE1H +status: PUBLISHED +createdAt: 2024-05-07T15:24:18.404Z +updatedAt: 2024-05-07T16:55:01.818Z +publishedAt: 2024-05-07T16:55:01.818Z +firstPublishedAt: 2024-05-07T15:24:19.224Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: priorizacao-de-resultados-de-pesquisa-desnecessarios-por-diacriticos-para-o-portugues +locale: pt +kiStatus: Backlog +internalReference: 1028763 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +A Pesquisa Inteligente prioriza os resultados que têm uma correspondência exata, considerando os diacríticos do termo pesquisado e os produtos. + +Em alguns idiomas, eles podem gerar palavras completamente diferentes, mas para outros, isso não é importante o suficiente ou pode estar relacionado a erros de digitação frequentes. + +Em português, diacríticos como acento agudo, acento circunflexo e til se enquadram nesse cenário. Um produto ou um termo de pesquisa sem o diacrítico priorizará alguns produtos em detrimento de outros, dependendo de como eles estão registrados. Para esse idioma, a normalização é esperada. + +## Simulação + + +Em uma loja em português, a busca por "tênis" apresentará primeiro os produtos com "tenis" (correspondência exata com diacríticos) e só depois os resultados com "tênis" (correspondência exata ignorando os diacríticos) + +## Workaround + + +Recomenda-se que o catálogo de produtos mantenha sempre a mesma escrita para seus produtos. Se não for aplicável, um sinônimo pode ajudar a manter os termos equivalentes. + diff --git a/docs/known-issues/pt/unecessary-simulation-requests-and-components-being-reloaded.md b/docs/known-issues/pt/unecessary-simulation-requests-and-components-being-reloaded.md index 2f9a18b6a..0e96c9980 100644 --- a/docs/known-issues/pt/unecessary-simulation-requests-and-components-being-reloaded.md +++ b/docs/known-issues/pt/unecessary-simulation-requests-and-components-being-reloaded.md @@ -3,8 +3,8 @@ title: 'Pedidos desnecessários de simulação e componentes sendo recarregados' id: 1qXJU1XC4r0e9KWxNUKp3L status: PUBLISHED createdAt: 2022-08-30T17:34:47.635Z -updatedAt: 2022-11-25T21:50:25.658Z -publishedAt: 2022-11-25T21:50:25.658Z +updatedAt: 2024-02-16T20:25:15.198Z +publishedAt: 2024-02-16T20:25:15.198Z firstPublishedAt: 2022-08-30T17:34:48.111Z contentType: knownIssue productTeam: Checkout @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Checkout slug: pedidos-desnecessarios-de-simulacao-e-componentes-sendo-recarregados locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 648298 --- diff --git a/docs/known-issues/pt/unexpected-reload-happening-when-registeringupdating-a-product.md b/docs/known-issues/pt/unexpected-reload-happening-when-registeringupdating-a-product.md new file mode 100644 index 000000000..c211f8fc9 --- /dev/null +++ b/docs/known-issues/pt/unexpected-reload-happening-when-registeringupdating-a-product.md @@ -0,0 +1,46 @@ +--- +title: 'Recarregamento inesperado ao registrar/atualizar um produto' +id: 4XAYOJG7cgEJG6PqcmOkAY +status: PUBLISHED +createdAt: 2023-07-17T19:00:56.863Z +updatedAt: 2023-10-20T13:42:32.569Z +publishedAt: 2023-10-20T13:42:32.569Z +firstPublishedAt: 2023-07-17T19:00:57.611Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: recarregamento-inesperado-ao-registraratualizar-um-produto +locale: pt +kiStatus: Backlog +internalReference: 863542 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + + +Ao registrar ou atualizar um formulário de produto, alguns usuários relatam que, ao realizar essa ação várias vezes seguidas, em algum momento a página é forçada e atualizada por conta própria. + +Não conseguimos encontrar um padrão que justifique isso + +## Simulação + + + +Atualização/registro de um formulário de produto várias vezes seguidas. +é difícil simular, pois é totalmente aleatóri + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/pt/unhandled-exception-error-when-changing-edition-of-account.md b/docs/known-issues/pt/unhandled-exception-error-when-changing-edition-of-account.md new file mode 100644 index 000000000..7f82376a2 --- /dev/null +++ b/docs/known-issues/pt/unhandled-exception-error-when-changing-edition-of-account.md @@ -0,0 +1,53 @@ +--- +title: 'Erro "Unhandled exception" ao alterar a edição da conta' +id: 1NVjCrlRkadscl8fW9rOdA +status: PUBLISHED +createdAt: 2023-09-26T12:45:44.999Z +updatedAt: 2024-02-26T17:22:29.322Z +publishedAt: 2024-02-26T17:22:29.322Z +firstPublishedAt: 2023-09-26T12:45:45.927Z +contentType: knownIssue +productTeam: Apps +author: 2mXZkbi0oi061KicTExNjo +tag: Apps +slug: erro-unhandled-exception-ao-alterar-a-edicao-da-conta +locale: pt +kiStatus: Backlog +internalReference: 907294 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Às vezes, quando alteramos a edição de uma conta ou espaço de trabalho, podemos encontrar o seguinte erro: + + + - error: Exceção não tratada - erro: Informe o problema em https://github.com/vtex/toolbelt/issues + + +O erro não é consistente, não acontece o tempo todo. + +Se o mestre da loja estiver usando o `edition-business` e quiser alterar a edição para `edition-store` em um espaço de trabalho, é mais provável que esse erro ocorra. + +## Simulação + + +Se você tentar alterar a edição de qualquer conta de teste ou espaço de trabalho, esse erro acabará ocorrendo no processo. + + + +## Workaround + + + +- Execute o comando `vtex edition get` para ter certeza de que a edição não foi alterada. Às vezes, a edição é alterada mesmo quando o erro é exibido; +- Se os aplicativos também não foram atualizados, tente executar o comando `vtex update`; +- Aguarde um pouco e tente novamente; +- Também pode acontecer de o erro Unhandled exception não ser exibido, a edição será alterada, mas os aplicativos não serão atualizados. Nesse caso, basta executar o comando `vtex update` + + + diff --git a/docs/known-issues/pt/unspecific-error-message-when-exporting-produtoexportacaoimportacaoespecificacaov2aspx.md b/docs/known-issues/pt/unspecific-error-message-when-exporting-produtoexportacaoimportacaoespecificacaov2aspx.md index f7816f7e1..0003b8b3a 100644 --- a/docs/known-issues/pt/unspecific-error-message-when-exporting-produtoexportacaoimportacaoespecificacaov2aspx.md +++ b/docs/known-issues/pt/unspecific-error-message-when-exporting-produtoexportacaoimportacaoespecificacaov2aspx.md @@ -3,8 +3,8 @@ title: 'Mensagem de erro inespecífica ao exportar ProdutoExportacaoImportacaoEs id: 3rtDeX0QppmbXOvuCtC1Lr status: PUBLISHED createdAt: 2022-03-22T13:09:32.153Z -updatedAt: 2022-11-25T21:44:55.880Z -publishedAt: 2022-11-25T21:44:55.880Z +updatedAt: 2024-02-16T20:29:49.944Z +publishedAt: 2024-02-16T20:29:49.944Z firstPublishedAt: 2022-03-22T13:09:32.886Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: mensagem-de-erro-inespecifica-ao-exportar-produtoexportacaoimportacaoespecificacaov2aspx locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 314227 --- diff --git a/docs/known-issues/pt/unsupported-fields-by-the-intelligent-search-api-return-wrong-or-empty-data.md b/docs/known-issues/pt/unsupported-fields-by-the-intelligent-search-api-return-wrong-or-empty-data.md new file mode 100644 index 000000000..2433a33c2 --- /dev/null +++ b/docs/known-issues/pt/unsupported-fields-by-the-intelligent-search-api-return-wrong-or-empty-data.md @@ -0,0 +1,48 @@ +--- +title: 'Campos não suportados pela Intelligent Search API retornam dados errados ou vazios' +id: Jvm9oLhUM6NqCslpBqSti +status: PUBLISHED +createdAt: 2024-05-13T21:03:14.026Z +updatedAt: 2024-06-25T19:11:41.925Z +publishedAt: 2024-06-25T19:11:41.925Z +firstPublishedAt: 2024-05-13T21:03:15.346Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: campos-nao-suportados-pela-intelligent-search-api-retornam-dados-errados-ou-vazios +locale: pt +kiStatus: Backlog +internalReference: 1032531 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +A API de pesquisa inteligente baseia-se principalmente na API de pesquisa de catálogo herdada por motivos de compatibilidade, mas nem todas as propriedades retornam as mesmas informações. Em alguns casos, elas são diferentes ou estão vazias. + +Algumas propriedades afetadas: + +- "modalType" (retorna vazio) +- "imageText" (retorna o mesmo que "imageLabel") +- "kitItems" (retorna vazio) + +## Simulação + + + +- registrar o valor de um campo afetado no módulo Catalog +- comparar a resposta para o campo específico entre as APIs Catalog Search e Intelligent Searc + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/pt/update-seller-using-admin-is-setting-some-fields-back-to-the-default-value-after-changing-it-via-api.md b/docs/known-issues/pt/update-seller-using-admin-is-setting-some-fields-back-to-the-default-value-after-changing-it-via-api.md index 3ea424b15..2e8860a57 100644 --- a/docs/known-issues/pt/update-seller-using-admin-is-setting-some-fields-back-to-the-default-value-after-changing-it-via-api.md +++ b/docs/known-issues/pt/update-seller-using-admin-is-setting-some-fields-back-to-the-default-value-after-changing-it-via-api.md @@ -3,8 +3,8 @@ title: 'Atualizar vendedor usando Admin está definindo alguns campos de volta p id: 2gtqnZmCW59OKoqRpU3UaQ status: PUBLISHED createdAt: 2022-06-30T12:21:23.852Z -updatedAt: 2022-11-25T22:00:35.980Z -publishedAt: 2022-11-25T22:00:35.980Z +updatedAt: 2024-02-16T20:28:26.435Z +publishedAt: 2024-02-16T20:28:26.435Z firstPublishedAt: 2022-06-30T12:21:24.538Z contentType: knownIssue productTeam: Marketplace @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Marketplace slug: atualizar-vendedor-usando-admin-esta-definindo-alguns-campos-de-volta-para-o-valor-padrao-depois-de-modificalo-via-api locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 608120 --- diff --git a/docs/known-issues/pt/update-sellers-available-trade-policies-does-not-trigger-automatic-indexation.md b/docs/known-issues/pt/update-sellers-available-trade-policies-does-not-trigger-automatic-indexation.md new file mode 100644 index 000000000..a6ef8a525 --- /dev/null +++ b/docs/known-issues/pt/update-sellers-available-trade-policies-does-not-trigger-automatic-indexation.md @@ -0,0 +1,51 @@ +--- +title: 'A atualização das políticas comerciais disponíveis do vendedor não aciona a indexação automática' +id: 45FOjSN4a5ZhCqilQfUX99 +status: PUBLISHED +createdAt: 2024-05-31T13:49:57.732Z +updatedAt: 2024-05-31T13:49:58.764Z +publishedAt: 2024-05-31T13:49:58.764Z +firstPublishedAt: 2024-05-31T13:49:58.764Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: a-atualizacao-das-politicas-comerciais-disponiveis-do-vendedor-nao-aciona-a-indexacao-automatica +locale: pt +kiStatus: Backlog +internalReference: 1041874 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Na UI de gerenciamento do vendedor, remova ou adicione uma nova política comercial a um vendedor. + +Esse processo é salvo com êxito, mas as informações não são atualizadas automaticamente no indexador de produtos relacionados a esse vendedor específico. + +Como consequência, a oferta do vendedor para esses produtos ficará desatualizada como: +- ainda disponível na política comercial (se a ação foi removê-la); +- não disponível na política comercial (se a ação foi adicioná-la). + + +## Simulação + + + +- Verifique um produto que tenha uma oferta de um vendedor em uma política comercial específica; +- Remova a política comercial desse vendedor usando a UI de gerenciamento do vendedor; +- Verificar se a ação não foi refletida no produto + +## Workaround + + +Indexar o produto manualmente. + + + + + diff --git a/docs/known-issues/pt/update-users-name-in-the-login-section.md b/docs/known-issues/pt/update-users-name-in-the-login-section.md index ca261be87..17afc996b 100644 --- a/docs/known-issues/pt/update-users-name-in-the-login-section.md +++ b/docs/known-issues/pt/update-users-name-in-the-login-section.md @@ -3,8 +3,8 @@ title: 'Atualizar o nome do usuário na seção de login' id: 2jshd2ApTq7hKNLbQiCWdS status: PUBLISHED createdAt: 2022-03-14T17:20:40.732Z -updatedAt: 2022-11-25T21:57:07.628Z -publishedAt: 2022-11-25T21:57:07.628Z +updatedAt: 2024-02-16T20:26:07.889Z +publishedAt: 2024-02-16T20:26:07.889Z firstPublishedAt: 2022-03-14T17:20:42.505Z contentType: knownIssue productTeam: Identity @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Identity slug: atualizar-o-nome-do-usuario-na-secao-de-login locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 542029 --- diff --git a/docs/known-issues/pt/updating-product-specifications-unviable-due-to-lacking-property-on-get-resp-json.md b/docs/known-issues/pt/updating-product-specifications-unviable-due-to-lacking-property-on-get-resp-json.md index f947d468c..7d7e1f6b5 100644 --- a/docs/known-issues/pt/updating-product-specifications-unviable-due-to-lacking-property-on-get-resp-json.md +++ b/docs/known-issues/pt/updating-product-specifications-unviable-due-to-lacking-property-on-get-resp-json.md @@ -3,8 +3,8 @@ title: 'Atualização das especificações do produto Impossível devido à falt id: 6FeuIyF2E5WdS0PNRRzgdA status: PUBLISHED createdAt: 2022-06-28T16:55:06.720Z -updatedAt: 2022-11-25T21:44:35.149Z -publishedAt: 2022-11-25T21:44:35.149Z +updatedAt: 2024-02-16T20:29:52.260Z +publishedAt: 2024-02-16T20:29:52.260Z firstPublishedAt: 2022-06-28T16:55:07.124Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: atualizacao-das-especificacoes-do-produto-impossivel-devido-a-falta-de-propriedade-no-get-resp-json locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 301725 --- diff --git a/docs/known-issues/pt/upload-file-not-working-on-adminportalsitesdefaultcode.md b/docs/known-issues/pt/upload-file-not-working-on-adminportalsitesdefaultcode.md new file mode 100644 index 000000000..5050f5259 --- /dev/null +++ b/docs/known-issues/pt/upload-file-not-working-on-adminportalsitesdefaultcode.md @@ -0,0 +1,47 @@ +--- +title: 'O upload de arquivo não está funcionando em admin/portal/#/sites/default/code' +id: 5pFAkaymcuOQMAqUDGPQZK +status: PUBLISHED +createdAt: 2023-09-12T13:37:36.429Z +updatedAt: 2023-09-12T13:37:37.323Z +publishedAt: 2023-09-12T13:37:37.323Z +firstPublishedAt: 2023-09-12T13:37:37.323Z +contentType: knownIssue +productTeam: Portal +author: 2mXZkbi0oi061KicTExNjo +tag: Portal +slug: o-upload-de-arquivo-nao-esta-funcionando-em-adminportalsitesdefaultcode +locale: pt +kiStatus: Backlog +internalReference: 897956 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Ao tentar carregar um novo arquivo em admin/portal/#/sites/default/code, nada acontece. Ao verificar o console no devTools, podemos ver uma mensagem de erro: +"eventTrackerService não está definido" + +## Simulação + + + +1. Vá para admin/portal/#/sites/default/code +2. Vá para New -> Upload File -> selecione o arquivo que deseja importar -> clique em create + ![](https://vtexhelp.zendesk.com/attachments/token/4uSgPeUxG9xAOkTq1HUs8khX6/?name=image.png) +3. Verifique se nada acontece + +## Workaround + + +O WA é criar o arquivo diretamente nesta UI. +Vá para New -> File -> Nomeie seu arquivo e clique em create -> Insira o código e clique em save. + + + + + diff --git a/docs/known-issues/pt/user-can-still-see-and-access-cms-features-even-without-the-correct-permission.md b/docs/known-issues/pt/user-can-still-see-and-access-cms-features-even-without-the-correct-permission.md new file mode 100644 index 000000000..5280216f2 --- /dev/null +++ b/docs/known-issues/pt/user-can-still-see-and-access-cms-features-even-without-the-correct-permission.md @@ -0,0 +1,53 @@ +--- +title: 'O usuário ainda pode ver e acessar os recursos do CMS mesmo sem a permissão correta' +id: n2BmrCyzXD04sysczRuyt +status: PUBLISHED +createdAt: 2024-06-07T12:22:10.494Z +updatedAt: 2024-06-07T12:22:11.466Z +publishedAt: 2024-06-07T12:22:11.466Z +firstPublishedAt: 2024-06-07T12:22:11.466Z +contentType: knownIssue +productTeam: CMS +author: 2mXZkbi0oi061KicTExNjo +tag: CMS +slug: o-usuario-ainda-pode-ver-e-acessar-os-recursos-do-cms-mesmo-sem-a-permissao-correta +locale: pt +kiStatus: Backlog +internalReference: 1046263 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Se o usuário não tiver nenhuma das permissões do CMS, ele não deverá ser capaz de acessar ou mesmo ver os módulos do CMS. Mas isso não está acontecendo. + +## Simulação + + +Tente acessar os módulos CMS usando um usuário que não tenha as seguintes permissões LM: + + CMS: + +- Consulte o menu CMS na barra superior +- Configurações + +GraphQL: +- API GraphQL do CMS + +O usuário ainda poderá acessar e ver os recursos (mas não editá-los). + + + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/pt/user-only-with-the-role-user-administrator-restricted-is-not-able-to-list-the-users.md b/docs/known-issues/pt/user-only-with-the-role-user-administrator-restricted-is-not-able-to-list-the-users.md new file mode 100644 index 000000000..39143a1e5 --- /dev/null +++ b/docs/known-issues/pt/user-only-with-the-role-user-administrator-restricted-is-not-able-to-list-the-users.md @@ -0,0 +1,51 @@ +--- +title: 'O usuário apenas com a função "User Administrator - RESTRICTED" não consegue listar os usuários' +id: ifXUAzgJ1xr8ezhqKpRUI +status: PUBLISHED +createdAt: 2023-11-08T18:07:14.508Z +updatedAt: 2023-11-08T18:07:15.030Z +publishedAt: 2023-11-08T18:07:15.030Z +firstPublishedAt: 2023-11-08T18:07:15.030Z +contentType: knownIssue +productTeam: Identity +author: 2mXZkbi0oi061KicTExNjo +tag: Identity +slug: o-usuario-apenas-com-a-funcao-user-administrator-restricted-nao-consegue-listar-os-usuarios +locale: pt +kiStatus: Backlog +internalReference: 932666 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Se um usuário administrador tiver apenas a função "**User Administrator - RESTRICTED**" (recurso "**Save user**"), a lista de usuários não estará disponível e não será possível fazer as edições ou exclusões necessárias. + +## Simulação + + + +- Tenha um usuário com apenas a função "**User Administrator - RESTRICTED**"; +- Acesse a página "**Admin Users**" com esse usuário (por exemplo, https://my-account-here.myvtex.com/admin/users); +- Você pode notar que a lista está vazia, mesmo com usuários já registrados ("_No users found :: The user search returned an empty list. Tente remover qualquer filtro de pesquisa ou adicionar novos usuários a essa conta."): + ![](https://vtexhelp.zendesk.com/attachments/token/fZ2k11R3xPrhNv5yHVkv9alam/?name=image.png) + +- É possível adicionar o usuário desejado e incluir as funções necessárias, mas não podemos acessar os usuários para adicionar/editar/remover funções ou mesmo excluir o usuário por meio do registro, mas somente por meio da função + +## Workaround + + +Você pode adicionar ou remover o usuário da função acessando a função diretamente. + +Você também pode criar uma função personalizada somente com os recursos "**Get paged roles**" e "**Get paged users**": + ![](https://vtexhelp.zendesk.com/attachments/token/yjNfjlnfFaBrXZE6gx97OaxHy/?name=image.png) +Em seguida, adicione-a ao usuário que pode salvar usuários. + + + + + diff --git a/docs/known-issues/pt/users-cant-access-gift-card-admin-looping-page.md b/docs/known-issues/pt/users-cant-access-gift-card-admin-looping-page.md new file mode 100644 index 000000000..5bae3b8f7 --- /dev/null +++ b/docs/known-issues/pt/users-cant-access-gift-card-admin-looping-page.md @@ -0,0 +1,40 @@ +--- +title: 'Os usuários não conseguem acessar a administração do Gift Card (página em loop)' +id: 5FowAAf8VulbVXcQIeSmHd +status: PUBLISHED +createdAt: 2024-05-02T15:26:57.386Z +updatedAt: 2024-05-02T15:26:58.463Z +publishedAt: 2024-05-02T15:26:58.463Z +firstPublishedAt: 2024-05-02T15:26:58.463Z +contentType: knownIssue +productTeam: Payments +author: 2mXZkbi0oi061KicTExNjo +tag: Payments +slug: os-usuarios-nao-conseguem-acessar-a-administracao-do-gift-card-pagina-em-loop +locale: pt +kiStatus: Backlog +internalReference: 1025971 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Se os usuários bloquearem cookies de terceiros (configurações do navegador), eles não poderão acessar o módulo Gift Card no admin, pois há um cookie definido em outro domínio da VTEX. + +## Simulação + + +Depois de bloquear os cookies de terceiros, é possível simular o problema mencionado acima. Você também pode inspecionar a página (ferramentas de desenvolvedor) e ir para a guia Rede (procure por Vale.aspx), haverá um código de status 302 + +## Workaround + + +Coloque na lista de permissões os cookies de terceiros presentes no domínio myvtex.com. + + + + diff --git a/docs/known-issues/pt/users-with-more-than-one-order-registered-on-bk-entity-with-different-emails-can-not-see-the-orders-on-my-account-page.md b/docs/known-issues/pt/users-with-more-than-one-order-registered-on-bk-entity-with-different-emails-can-not-see-the-orders-on-my-account-page.md new file mode 100644 index 000000000..d2e36c0ef --- /dev/null +++ b/docs/known-issues/pt/users-with-more-than-one-order-registered-on-bk-entity-with-different-emails-can-not-see-the-orders-on-my-account-page.md @@ -0,0 +1,48 @@ +--- +title: 'Os usuários com mais de um pedido registrado na entidade BK com e-mails diferentes não conseguem ver os pedidos na página My Account' +id: 43NLxAbOtyVzOCdS9Dns8c +status: PUBLISHED +createdAt: 2024-02-21T22:30:42.218Z +updatedAt: 2024-02-21T22:30:43.137Z +publishedAt: 2024-02-21T22:30:43.137Z +firstPublishedAt: 2024-02-21T22:30:43.137Z +contentType: knownIssue +productTeam: Order Management +author: 2mXZkbi0oi061KicTExNjo +tag: Order Management +slug: os-usuarios-com-mais-de-um-pedido-registrado-na-entidade-bk-com-emails-diferentes-nao-conseguem-ver-os-pedidos-na-pagina-my-account +locale: pt +kiStatus: Backlog +internalReference: 986324 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Devido à unificação de perfis, alguns usuários podem ter pedidos com e-mails diferentes, e isso é um problema para mostrar os pedidos na página minha conta (meus pedidos). + +O my orders solicita essas informações na entidade BK dos dados mestre para remover o impacto do atraso na indexação, mas o BK tem o histórico e os pedidos com e-mails diferentes. Mas o OMS tem a linha de código para verificar se o e-mail retornado está correto, verificando o e-mail do consultor e o e-mail registrado nos pedidos. + +## Simulação + + +Dois pedidos criados com e-mails diferentes, por exemplo, joao@gmail.com e joao2@gmail.com, quando esse usuário tiver o perfil de unificação, somente um e-mail será válido. +Depois disso, se o joao2@gmail.com fizer login na página my account (minha conta), não será possível ver os pedidos porque há um pedido antigo sem o caractere "2" no e-mail, portanto, a chave principal (e-mail) é diferente. + + + + + +## Workaround + + +Não há solução alternativa no momento. + + + + + diff --git a/docs/known-issues/pt/usesessionregionatcheckout-doesnt-work-properly-when-adding-the-first-item-to-the-cart.md b/docs/known-issues/pt/usesessionregionatcheckout-doesnt-work-properly-when-adding-the-first-item-to-the-cart.md new file mode 100644 index 000000000..a7165c3a9 --- /dev/null +++ b/docs/known-issues/pt/usesessionregionatcheckout-doesnt-work-properly-when-adding-the-first-item-to-the-cart.md @@ -0,0 +1,43 @@ +--- +title: 'UseSessionRegionAtCheckout não funciona corretamente ao adicionar o primeiro item ao carrinho' +id: 2NzgWTbaHF47f5dl49A2D5 +status: PUBLISHED +createdAt: 2023-10-24T22:51:27.435Z +updatedAt: 2023-10-26T10:55:29.843Z +publishedAt: 2023-10-26T10:55:29.843Z +firstPublishedAt: 2023-10-24T22:51:28.246Z +contentType: knownIssue +productTeam: Checkout +author: 2mXZkbi0oi061KicTExNjo +tag: Checkout +slug: usesessionregionatcheckout-nao-funciona-corretamente-ao-adicionar-o-primeiro-item-ao-carrinho +locale: pt +kiStatus: Backlog +internalReference: 925049 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Se uma conta tiver a opção "UseSessionRegionAtCheckout" configurada, ao adicionar um item e o formulário de pedido não tiver "shippingData", o vendedor não será definido, mostrando preços e disponibilidade diferentes. + +## Simulação + + + +- A conta deve estar usando UseSessionRegionAtCheckout; +- Defina um regionId na sessão; +- Adicione um item ao carrinho; ele pode mostrar preços e disponibilidade diferentes + +## Workaround + + +Atualize o orderForm (API Get current ou crie um novo carrinho) usando o parâmetro `?refreshOutdatedData=true`. + + + + diff --git a/docs/known-issues/pt/using-many-filters-in-the-oms-list-affects-the-results-in-the-report.md b/docs/known-issues/pt/using-many-filters-in-the-oms-list-affects-the-results-in-the-report.md index 37cfb563a..031c04a87 100644 --- a/docs/known-issues/pt/using-many-filters-in-the-oms-list-affects-the-results-in-the-report.md +++ b/docs/known-issues/pt/using-many-filters-in-the-oms-list-affects-the-results-in-the-report.md @@ -3,8 +3,8 @@ title: 'O uso de muitos filtros na lista OMS afeta os resultados do relatório' id: WO9AvZxmUkmil35OZb8Lr status: PUBLISHED createdAt: 2023-02-17T17:45:57.039Z -updatedAt: 2023-02-17T17:52:41.370Z -publishedAt: 2023-02-17T17:52:41.370Z +updatedAt: 2024-06-28T19:28:50.107Z +publishedAt: 2024-06-28T19:28:50.107Z firstPublishedAt: 2023-02-17T17:50:29.929Z contentType: knownIssue productTeam: Order Management @@ -12,34 +12,41 @@ author: 2mXZkbi0oi061KicTExNjo tag: Order Management slug: o-uso-de-muitos-filtros-na-lista-oms-afeta-os-resultados-do-relatorio locale: pt -kiStatus: Backlog +kiStatus: Fixed internalReference: 756198 --- ## Sumário -
-

Este problema conhecido foi traduzido automaticamente do inglês.

+
+

Este problema conhecido foi traduzido automaticamente do inglês.

-O uso de filtros na Lista de Gerenciamento de Pedidos gera um parâmetro na URL que ajuda a definir o que é mostrado quando a página é carregada e a gerar o relatório de pedidos exportados. Nesse sentido, como usamos cada vez mais filtros, os parâmetros incluídos na URL aumentam proporcionalmente, e a cadeia de consulta aumenta, atingindo pontos (tamanho) que podem gerar vários tipos de comportamentos indesejados. -Neste caso, o problema causado pelo uso de muitos filtros ao mesmo tempo (tamanho do **Query String** na URL) afeta os resultados do relatório exportado, mostrando menos pedidos do que o esperado. +O uso de filtros na Lista de gerenciamento de pedidos gera um parâmetro no URL que ajuda a definir o que é mostrado quando a página é carregada e a gerar o relatório de pedidos exportados. Nesse sentido, à medida que usamos mais e mais filtros, os parâmetros incluídos no URL aumentam proporcionalmente e a string de consulta aumenta, chegando a pontos (tamanho) que podem gerar vários tipos de comportamentos indesejados. -É importante notar que aqui estamos falando do tamanho ** da query String gerada na URL**, isto significa que não é o número de filtros usados diretamente, mas o tamanho de cada parâmetro. Nomes de filtros muito grandes podem limitar o número de filtros que você é capaz de usar para gerar um relatório consistente. +Nesse caso, o problema causado pelo uso de muitos filtros ao mesmo tempo (tamanho da **Query String** no URL) afeta os resultados do relatório exportado, mostrando menos pedidos do que o esperado. + +É importante observar que aqui estamos falando do **tamanho da Query String gerada no URL**, o que significa que não é o número de filtros usados diretamente, mas o tamanho de cada parâmetro. Nomes de filtros muito grandes podem limitar o número de filtros que você pode usar para gerar um relatório consistente. ## Simulação -Este cenário pode ser simulado usando múltiplos filtros "longos" na lista OMS e exportando os pedidos. Você pode ver que a exportação mostra menos pedidos do que a lista OMS. +Esse cenário pode ser simulado usando-se vários filtros "longos" na lista do OMS e exportando os pedidos. Você pode ver que a exportação mostra menos pedidos do que a lista OMS ## Workaround -É possível pensar em formas alternativas para evitar este tipo de problema no relatório. Aqui estão alguns pontos que podem ser úteis: + +É possível pensar em maneiras alternativas de evitar esse tipo de problema no relatório. Aqui estão alguns pontos que podem ser úteis: - Otimizar o nome dos parâmetros pode ser uma boa prática. -- Exportar o relatório com poucos filtros e depois, no documento exportado, realizar os filtros adicionais ou necessários para obter as informações desejadas. -- Pense em quebrar o relatório em mais de um, ou seja, use alguns filtros para gerar uma parte da informação e depois outro com o resto e unificar após ser descarregado. +- Exportar o relatório com poucos filtros e, em seguida, no documento exportado, realizar os filtros adicionais ou necessários para obter as informações desejadas. +- Pense em dividir o relatório em mais de um, ou seja, use alguns filtros para gerar uma parte das informações e, em seguida, outro com o restante e unifique após o download. + +Essas são apenas ideias para evitar o acúmulo de filtros e gerar essa inconsistência nas informações exportadas. Outras soluções podem ser usadas. + + + + -Estas são apenas ideias para evitar a acumulação de filtros e gerar esta inconsistência nas informações exportadas. Outras soluções podem ser usadas. diff --git a/docs/known-issues/pt/using-sliderlayout-with-the-prop-navigationstep-to-1-causes-last-dots-to-be-empty.md b/docs/known-issues/pt/using-sliderlayout-with-the-prop-navigationstep-to-1-causes-last-dots-to-be-empty.md new file mode 100644 index 000000000..3b052684d --- /dev/null +++ b/docs/known-issues/pt/using-sliderlayout-with-the-prop-navigationstep-to-1-causes-last-dots-to-be-empty.md @@ -0,0 +1,46 @@ +--- +title: 'O uso do layout do controle deslizante com a propriedade navigationStep em 1 faz com que os últimos pontos fiquem vazios' +id: 28hbmflHNhAQmHN51Y6abX +status: PUBLISHED +createdAt: 2023-09-29T14:41:34.387Z +updatedAt: 2023-09-29T14:57:48.863Z +publishedAt: 2023-09-29T14:57:48.863Z +firstPublishedAt: 2023-09-29T14:41:35.227Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: o-uso-do-layout-do-controle-deslizante-com-a-propriedade-navigationstep-em-1-faz-com-que-os-ultimos-pontos-fiquem-vazios +locale: pt +kiStatus: Backlog +internalReference: 910125 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Quando temos um bloco de layout de controle deslizante com a propriedade `navigationStep` definida como 1 e `itemsPerPage` diferente de 1, o último ponto fica vazio e não é possível excluí-lo. + +## Simulação + + + +- Crie um novo bloco de layout de controle deslizante +- Defina o `navigationStep` como 1 +- Defina o `itemsPerPage` em um valor diferente de 1 +- Usando as setas do controle deslizante, tente navegar até o último ponto do controle deslizante +- Você verá que o último ponto está vazi + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/pt/utmip-e-utmipc-not-being-kept-on-the-url-after-login.md b/docs/known-issues/pt/utmip-e-utmipc-not-being-kept-on-the-url-after-login.md index 27ce6b313..ca72e1a76 100644 --- a/docs/known-issues/pt/utmip-e-utmipc-not-being-kept-on-the-url-after-login.md +++ b/docs/known-issues/pt/utmip-e-utmipc-not-being-kept-on-the-url-after-login.md @@ -3,8 +3,8 @@ title: 'utmi_p e utmi_pc não sendo mantido na URL após o login' id: 7e8EO8EWEJCLbXs16ZofQk status: PUBLISHED createdAt: 2022-03-16T16:17:55.535Z -updatedAt: 2022-11-25T22:11:21.772Z -publishedAt: 2022-11-25T22:11:21.772Z +updatedAt: 2024-02-16T20:29:25.217Z +publishedAt: 2024-02-16T20:29:25.217Z firstPublishedAt: 2022-03-16T16:17:55.979Z contentType: knownIssue productTeam: Portal @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Portal slug: utmip-e-utmipc-nao-sendo-mantido-na-url-apos-o-login locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 372787 --- diff --git a/docs/known-issues/pt/validatecartmutation-failing-when-large-payload.md b/docs/known-issues/pt/validatecartmutation-failing-when-large-payload.md new file mode 100644 index 000000000..b0d4b49b9 --- /dev/null +++ b/docs/known-issues/pt/validatecartmutation-failing-when-large-payload.md @@ -0,0 +1,46 @@ +--- +title: 'Falha no ValidateCartMutation quando a carga útil é grande' +id: 5YmPMVGsi92owcmICg3CY3 +status: PUBLISHED +createdAt: 2024-02-21T15:23:44.054Z +updatedAt: 2024-02-21T15:23:44.919Z +publishedAt: 2024-02-21T15:23:44.919Z +firstPublishedAt: 2024-02-21T15:23:44.919Z +contentType: knownIssue +productTeam: FastStore +author: 2mXZkbi0oi061KicTExNjo +tag: FastStore +slug: falha-no-validatecartmutation-quando-a-carga-util-e-grande +locale: pt +kiStatus: Backlog +internalReference: 985867 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + + +Ao adicionar vários produtos no minicart, dependendo das informações associadas a esses produtos, se recebermos um erro payloadTooLarge, o produto será adicionado ao carrinho, mas não passará para o orderForm corretamente + +## Simulação + + + + +- Adicione produtos ao carrinho até receber um erro 413 Payload Too Large + + + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/pt/verification-transactions-when-saving-card-in-mycards-are-not-automatically-canceled.md b/docs/known-issues/pt/verification-transactions-when-saving-card-in-mycards-are-not-automatically-canceled.md index 693cec98a..b37034e42 100644 --- a/docs/known-issues/pt/verification-transactions-when-saving-card-in-mycards-are-not-automatically-canceled.md +++ b/docs/known-issues/pt/verification-transactions-when-saving-card-in-mycards-are-not-automatically-canceled.md @@ -3,8 +3,8 @@ title: 'As transações de verificação ao salvar o cartão em MyCards não sã id: 3VqRlcnzHqDEx7v1IIlBuf status: PUBLISHED createdAt: 2022-03-27T15:14:55.382Z -updatedAt: 2022-11-25T22:08:31.611Z -publishedAt: 2022-11-25T22:08:31.611Z +updatedAt: 2024-02-16T20:27:46.524Z +publishedAt: 2024-02-16T20:27:46.524Z firstPublishedAt: 2022-03-27T15:14:56.630Z contentType: knownIssue productTeam: Payments @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Payments slug: as-transacoes-de-verificacao-ao-salvar-o-cartao-em-mycards-nao-sao-automaticamente-canceladas locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 347084 --- diff --git a/docs/known-issues/pt/version-author-note-not-found-on-vtex-id-on-the-profile.md b/docs/known-issues/pt/version-author-note-not-found-on-vtex-id-on-the-profile.md new file mode 100644 index 000000000..04dcb642e --- /dev/null +++ b/docs/known-issues/pt/version-author-note-not-found-on-vtex-id-on-the-profile.md @@ -0,0 +1,57 @@ +--- +title: 'Autor da versão "Note: Not found on VTEX ID." no perfil' +id: 0X6Aj6YdCXXfNweAkDS46 +status: PUBLISHED +createdAt: 2023-10-04T21:48:14.699Z +updatedAt: 2023-10-04T22:14:45.195Z +publishedAt: 2023-10-04T22:14:45.195Z +firstPublishedAt: 2023-10-04T21:48:15.379Z +contentType: knownIssue +productTeam: Storage +author: 2mXZkbi0oi061KicTExNjo +tag: Storage +slug: autor-da-versao-note-not-found-on-vtex-id-no-perfil +locale: pt +kiStatus: Scheduled +internalReference: 914314 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Quando o cliente faz uma compra, o autor da versão recebe um ID de usuário (guid) ou um serviço, seguido pelo login/nome/descrição "`Note: Not found on VTEX ID.`" no perfil. +Esse comportamento não afeta o perfil ou a experiência do comprador, uma vez que se trata apenas da interface do usuário, e é possível verificar as informações pela API da versão. + +## Simulação + + + +- Acesse o CRM de dados mestre (por exemplo, https://my-account-here.vtexcrm.com.br); +- Acesse a guia Entidade de dados CL (Clientes): +- Selecione um documento e clique no ícone do olho para visualizar os dados; +- Clique no botão "_Alterar registro_"; +- Abrir uma versão recente; +- Verifique o "_Version author_", que será um ID de usuário, e o nome "`Note: Not found on VTEX ID.`", por exemplo: + ![](https://vtexhelp.zendesk.com/attachments/token/9ngSibhlO4er0Df3Fi7oQAhot/?name=image.png) + ![](https://vtexhelp.zendesk.com/attachments/token/8tlsDbxNSFFHdJMVHf2yvctem/?name=image.png) + +- Verificação pela API Get version: + ![](https://vtexhelp.zendesk.com/attachments/token/MRrTRox5E0t91F3OpsDcRmJ9z/?name=image.png) + + "updatedBy_USER": "{\"Id\":\"d6d8269f-e7cc-4e4b-8b89-3b46a1407937\",\"Login\":\"vtex-service::checkout::stable\",\"Name\":null}", + +## Workaround + + +Você pode verificar o autor usando nossas APIs: + +- Listar versões +- Obter versão + + + + diff --git a/docs/known-issues/pt/via-integration-not-sending-the-description-in-card.md b/docs/known-issues/pt/via-integration-not-sending-the-description-in-card.md index f03793a84..80688dffc 100644 --- a/docs/known-issues/pt/via-integration-not-sending-the-description-in-card.md +++ b/docs/known-issues/pt/via-integration-not-sending-the-description-in-card.md @@ -3,8 +3,8 @@ title: 'A Via Integration não está enviando a descrição no cartão' id: Da5jnqoSO8an64jy29VhM status: PUBLISHED createdAt: 2023-05-16T16:47:19.803Z -updatedAt: 2023-05-18T18:03:54.502Z -publishedAt: 2023-05-18T18:03:54.502Z +updatedAt: 2023-06-19T12:30:03.552Z +publishedAt: 2023-06-19T12:30:03.552Z firstPublishedAt: 2023-05-16T16:47:20.416Z contentType: knownIssue productTeam: Connections @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Connections slug: a-via-integration-nao-esta-enviando-a-descricao-no-cartao locale: pt -kiStatus: Backlog +kiStatus: Fixed internalReference: 826488 --- diff --git a/docs/known-issues/pt/video-attribute-is-not-being-sent-from-seller-to-marketplace.md b/docs/known-issues/pt/video-attribute-is-not-being-sent-from-seller-to-marketplace.md index cc8a1b516..bb0476b78 100644 --- a/docs/known-issues/pt/video-attribute-is-not-being-sent-from-seller-to-marketplace.md +++ b/docs/known-issues/pt/video-attribute-is-not-being-sent-from-seller-to-marketplace.md @@ -3,8 +3,8 @@ title: 'O atributo de vídeo não está sendo enviado do vendedor para o marketp id: 6JfHpP6F8TGmJofoKc99ON status: PUBLISHED createdAt: 2022-02-07T20:07:23.358Z -updatedAt: 2023-05-09T19:03:49.838Z -publishedAt: 2023-05-09T19:03:49.838Z +updatedAt: 2024-02-16T20:23:28.657Z +publishedAt: 2024-02-16T20:23:28.657Z firstPublishedAt: 2022-02-07T20:07:23.814Z contentType: knownIssue productTeam: Catalog @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Catalog slug: o-atributo-de-video-nao-esta-sendo-enviado-do-vendedor-para-o-marketplace locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 519412 --- diff --git a/docs/known-issues/pt/video-component-doesnt-work-properly-on-ios-devices.md b/docs/known-issues/pt/video-component-doesnt-work-properly-on-ios-devices.md index 26f2a9751..8cc6f48b2 100644 --- a/docs/known-issues/pt/video-component-doesnt-work-properly-on-ios-devices.md +++ b/docs/known-issues/pt/video-component-doesnt-work-properly-on-ios-devices.md @@ -3,8 +3,8 @@ title: 'O componente de vídeo não funciona corretamente nos dispositivos iOS' id: 2bRQkTdRk2OJQMw5CKVieW status: PUBLISHED createdAt: 2022-07-01T17:21:47.912Z -updatedAt: 2022-11-25T22:13:54.314Z -publishedAt: 2022-11-25T22:13:54.314Z +updatedAt: 2024-02-16T20:25:23.862Z +publishedAt: 2024-02-16T20:25:23.862Z firstPublishedAt: 2022-07-01T17:21:48.826Z contentType: knownIssue productTeam: Store Framework @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Store Framework slug: o-componente-de-video-nao-funciona-corretamente-nos-dispositivos-ios locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 609462 --- diff --git a/docs/known-issues/pt/viewcart-event-is-only-received-on-the-datalayer-every-other-time.md b/docs/known-issues/pt/viewcart-event-is-only-received-on-the-datalayer-every-other-time.md new file mode 100644 index 000000000..8f851af72 --- /dev/null +++ b/docs/known-issues/pt/viewcart-event-is-only-received-on-the-datalayer-every-other-time.md @@ -0,0 +1,43 @@ +--- +title: 'O evento view_cart só é recebido no dataLayer a cada duas vezes' +id: 73fimN0XczGQch20BhGAOo +status: PUBLISHED +createdAt: 2024-06-12T12:58:59.438Z +updatedAt: 2024-06-12T12:59:00.499Z +publishedAt: 2024-06-12T12:59:00.499Z +firstPublishedAt: 2024-06-12T12:59:00.499Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: o-evento-viewcart-so-e-recebido-no-datalayer-a-cada-duas-vezes +locale: pt +kiStatus: Backlog +internalReference: 1048306 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +O evento view_cart só é recebido no dataLayer a cada duas vezes. + +## Simulação + + +Tente abrir o minicarro pela primeira vez, dessa vez o evento será recebido +Quando você tentar abrir pela segunda vez, o evento não será recebido +Na terceira vez, o evento será recebido novamente e assim por diant + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/pt/viewcart-event-is-triggered-twice-when-we-change-product-quantity-in-minicart.md b/docs/known-issues/pt/viewcart-event-is-triggered-twice-when-we-change-product-quantity-in-minicart.md new file mode 100644 index 000000000..b1e03782d --- /dev/null +++ b/docs/known-issues/pt/viewcart-event-is-triggered-twice-when-we-change-product-quantity-in-minicart.md @@ -0,0 +1,44 @@ +--- +title: 'O evento view_cart é acionado duas vezes quando alteramos a quantidade do produto no minicarro' +id: 3NlB10z0ulKu7sySxPgkmp +status: PUBLISHED +createdAt: 2024-05-28T20:13:35.657Z +updatedAt: 2024-05-28T20:13:36.602Z +publishedAt: 2024-05-28T20:13:36.602Z +firstPublishedAt: 2024-05-28T20:13:36.602Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: o-evento-viewcart-e-acionado-duas-vezes-quando-alteramos-a-quantidade-do-produto-no-minicarro +locale: pt +kiStatus: Backlog +internalReference: 1040772 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Quando alteramos a quantidade de um produto no minicarro, o evento view_cart é acionado duas vezes + +## Simulação + + + +- Adicionar um produto ao minicarro; +- Abra o minicarro; +- Altere a quantidade do produto no minicarro; +- Verifique seu dataLayer, o evento view_cart é acionado duas veze + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/pt/visited-product-feature-does-not-work-properly.md b/docs/known-issues/pt/visited-product-feature-does-not-work-properly.md index 1a3c08575..ba5d16c21 100644 --- a/docs/known-issues/pt/visited-product-feature-does-not-work-properly.md +++ b/docs/known-issues/pt/visited-product-feature-does-not-work-properly.md @@ -3,8 +3,8 @@ title: ' O recurso "Produto visitado" não funciona corretamente' id: 5AiCVwLkGToEgtLkZVPe5i status: PUBLISHED createdAt: 2022-11-25T18:45:15.389Z -updatedAt: 2022-11-30T19:05:56.190Z -publishedAt: 2022-11-30T19:05:56.190Z +updatedAt: 2024-02-16T20:27:41.835Z +publishedAt: 2024-02-16T20:27:41.835Z firstPublishedAt: 2022-11-25T18:45:15.854Z contentType: knownIssue productTeam: Analytics @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Analytics slug: o-recurso-produto-visitado-nao-funciona-corretamente locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 701169 --- diff --git a/docs/known-issues/pt/visual-merchandising-rules-do-not-work-when-multiple-search-terms-are-provided.md b/docs/known-issues/pt/visual-merchandising-rules-do-not-work-when-multiple-search-terms-are-provided.md new file mode 100644 index 000000000..527f4ca9a --- /dev/null +++ b/docs/known-issues/pt/visual-merchandising-rules-do-not-work-when-multiple-search-terms-are-provided.md @@ -0,0 +1,49 @@ +--- +title: 'As regras de visual merchandising não funcionam quando são fornecidos vários termos de pesquisa' +id: 6FkfnnvFiYXYqPgMrpDgM1 +status: PUBLISHED +createdAt: 2024-06-20T21:41:14.250Z +updatedAt: 2024-06-20T21:41:15.088Z +publishedAt: 2024-06-20T21:41:15.088Z +firstPublishedAt: 2024-06-20T21:41:15.088Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: as-regras-de-visual-merchandising-nao-funcionam-quando-sao-fornecidos-varios-termos-de-pesquisa +locale: pt +kiStatus: Backlog +internalReference: 1053623 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Embora seja possível fornecer vários termos de pesquisa ao criar uma regra de visual merchandising para a Pesquisa Inteligente, eles não podem ser usados. A regra será considerada inválida e não será aplicada. + +Termos de pesquisa diferentes podem retornar produtos completamente diferentes em um resultado de pesquisa em uma ordem diferente, o que é incompatível com a ação de fixar (_promover_) ou ocultar (_remover_) alguns produtos que uma regra visual oferece. + +Como uma ação inválida, não se espera que essa condição seja fornecida e ela será removida da interface. + +## Simulação + + + +- Criar uma regra de visual merchandising +- Aplicar vários termos de pesquisa como uma condição para a regra +- Selecione alguns produtos para fixar e/ou ocultar +- Pesquise um desses termos de pesquisa e observe que os resultados não terão a regra aplicada +- Também é possível observar o mesmo por meio da função de pesquisa explicada do administrador, que destacará que nenhuma regra foi aplicada à pesquis + +## Workaround + + +Esse objetivo é alcançado por meio de regras manuais de merchandising. A ação de fixar e ocultar produtos é diretamente compatível com as ações de promover e remover de uma regra manual. + + + + diff --git a/docs/known-issues/pt/vtex-admin-and-the-storefront-might-experience-some-trouble-on-firefox-89-0.md b/docs/known-issues/pt/vtex-admin-and-the-storefront-might-experience-some-trouble-on-firefox-89-0.md index 03de1111b..3caf89d8d 100644 --- a/docs/known-issues/pt/vtex-admin-and-the-storefront-might-experience-some-trouble-on-firefox-89-0.md +++ b/docs/known-issues/pt/vtex-admin-and-the-storefront-might-experience-some-trouble-on-firefox-89-0.md @@ -41,5 +41,5 @@ Não se preocupe: desligar essa opção não significa que sua loja estará desp Se após estes passos o seu Admin ou loja ainda não carregarem, sugerimos que tente acessá-lo com outro navegador.
-![Firefox bug PT](https://images.ctfassets.net/alneenqid6w5/4EZo0FaHBx1DfbSrGVpbku/4ec41440848f1adad3924c07d5154369/Firefox_bug_PT.jpg) +![Firefox bug PT](//images.ctfassets.net/alneenqid6w5/4EZo0FaHBx1DfbSrGVpbku/4ec41440848f1adad3924c07d5154369/Firefox_bug_PT.jpg) diff --git a/docs/known-issues/pt/vtexcmc-productgifts-does-not-work-before-acessing-checkout.md b/docs/known-issues/pt/vtexcmc-productgifts-does-not-work-before-acessing-checkout.md new file mode 100644 index 000000000..ec35c96ca --- /dev/null +++ b/docs/known-issues/pt/vtexcmc-productgifts-does-not-work-before-acessing-checkout.md @@ -0,0 +1,44 @@ +--- +title: ' não funciona antes de acessar o checkout' +id: 3blfXfhPvY2cNEzBYGEmAo +status: PUBLISHED +createdAt: 2024-05-08T17:11:51.770Z +updatedAt: 2024-05-08T17:11:52.715Z +publishedAt: 2024-05-08T17:11:52.715Z +firstPublishedAt: 2024-05-08T17:11:52.715Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: vtexcmc-productgifts-nao-funciona-antes-de-acessar-o-checkout +locale: pt +kiStatus: Backlog +internalReference: 1029719 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + + +## Simulação + + +1 - Crie uma página de produto usando o controlador . +2 - Crie uma promoção Buy One, Get One para conduzir os brindes relacionados. +3 - Carregue a página do produto, nenhum brinde será renderizado. +4 - Vá para a página de checkout e os brindes serão carregados. +5 - Retorne à página do produto e os presentes estarão sendo carregados na página do produto + +## Workaround + + +Use outros controladores de vendas cruzadas para personalizar e exibir itens como presentes, como similares, sugestões e acessórios + + + + + diff --git a/docs/known-issues/pt/we-have-a-problem-validating-the-clientid-field-of-the-giftcard-on-admin.md b/docs/known-issues/pt/we-have-a-problem-validating-the-clientid-field-of-the-giftcard-on-admin.md index ba57fe093..970aab24c 100644 --- a/docs/known-issues/pt/we-have-a-problem-validating-the-clientid-field-of-the-giftcard-on-admin.md +++ b/docs/known-issues/pt/we-have-a-problem-validating-the-clientid-field-of-the-giftcard-on-admin.md @@ -3,8 +3,8 @@ title: 'Temos um problema de validação do campo ClientId do Giftcard na admini id: 4S7CziQfj5P2NLAgUKnJnP status: PUBLISHED createdAt: 2022-03-28T00:29:38.482Z -updatedAt: 2022-11-25T22:07:33.502Z -publishedAt: 2022-11-25T22:07:33.502Z +updatedAt: 2024-02-16T20:24:40.988Z +publishedAt: 2024-02-16T20:24:40.988Z firstPublishedAt: 2022-03-28T00:29:39.028Z contentType: knownIssue productTeam: Payments @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Payments slug: temos-um-problema-de-validacao-do-campo-clientid-do-giftcard-na-administracao locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 454388 --- diff --git a/docs/known-issues/pt/webanalytics-viewpart-shows-success-even-when-it-isnt-working.md b/docs/known-issues/pt/webanalytics-viewpart-shows-success-even-when-it-isnt-working.md index 8dbc0a74b..bcbc1ebab 100644 --- a/docs/known-issues/pt/webanalytics-viewpart-shows-success-even-when-it-isnt-working.md +++ b/docs/known-issues/pt/webanalytics-viewpart-shows-success-even-when-it-isnt-working.md @@ -3,8 +3,8 @@ title: 'Webanalytics Viewpart Mostra o sucesso mesmo quando não está funcionan id: 73oMf2Wxkgw1feWUvntX6s status: PUBLISHED createdAt: 2023-03-09T18:20:47.358Z -updatedAt: 2023-03-09T18:20:52.456Z -publishedAt: 2023-03-09T18:20:52.456Z +updatedAt: 2024-07-01T18:48:55.053Z +publishedAt: 2024-07-01T18:48:55.053Z firstPublishedAt: 2023-03-09T18:20:48.023Z contentType: knownIssue productTeam: Portal @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Portal slug: webanalytics-viewpart-mostra-o-sucesso-mesmo-quando-nao-esta-funcionando locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 768059 --- diff --git a/docs/known-issues/pt/webops-app-is-not-fully-integrated-with-headless-cms.md b/docs/known-issues/pt/webops-app-is-not-fully-integrated-with-headless-cms.md new file mode 100644 index 000000000..5ade74313 --- /dev/null +++ b/docs/known-issues/pt/webops-app-is-not-fully-integrated-with-headless-cms.md @@ -0,0 +1,42 @@ +--- +title: 'O aplicativo Webops não está totalmente integrado ao Headless CMS' +id: 577fIocKB9BYYCOkN9dZfW +status: PUBLISHED +createdAt: 2024-06-12T19:42:12.627Z +updatedAt: 2024-06-27T17:35:21.924Z +publishedAt: 2024-06-27T17:35:21.924Z +firstPublishedAt: 2024-06-12T19:42:13.699Z +contentType: knownIssue +productTeam: FastStore +author: 2mXZkbi0oi061KicTExNjo +tag: FastStore +slug: o-aplicativo-webops-nao-esta-totalmente-integrado-ao-headless-cms +locale: pt +kiStatus: Backlog +internalReference: 1048810 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +O aplicativo `vtex.webops` não está totalmente integrado ao CMS headless, isso está relacionado aos repositórios do Github hospedados externamente e ao processo de publicação + +## Simulação + + +Tente fazer uma atualização no CMS headless usando o aplicativo webops; isso falhará e não haverá um commit no repositório + + + +## Workaround + + +A solução alternativa é criar manualmente um commit no repositório Git da sua loja para acionar a compilação da loja e aplicar as alterações feitas no CMS headless. + + + + diff --git a/docs/known-issues/pt/when-a-component-of-the-kit-look-is-out-of-stock-the-kit-is-shown-as-sold-out-on-searching.md b/docs/known-issues/pt/when-a-component-of-the-kit-look-is-out-of-stock-the-kit-is-shown-as-sold-out-on-searching.md index 6c250325b..6a547bad9 100644 --- a/docs/known-issues/pt/when-a-component-of-the-kit-look-is-out-of-stock-the-kit-is-shown-as-sold-out-on-searching.md +++ b/docs/known-issues/pt/when-a-component-of-the-kit-look-is-out-of-stock-the-kit-is-shown-as-sold-out-on-searching.md @@ -1,36 +1,38 @@ --- -title: 'When a component of the kit look is out of stock, the kit is shown as sold out on searching' -id: 56QpnBz2ayEAe00L9ojSI0 -status: DRAFT -createdAt: 2022-01-21T18:06:21.645Z -updatedAt: 2022-03-16T16:22:00.845Z -publishedAt: -firstPublishedAt: +title: 'Quando um componente de kit look não tem estoque, kit aparece esgotado na busca' +id: 5PRtTKk1HyGkKciOussWEI +status: PUBLISHED +createdAt: 2017-03-29T23:44:56.615Z +updatedAt: 2022-12-22T20:43:08.857Z +publishedAt: 2022-12-22T20:43:08.857Z +firstPublishedAt: 2017-03-29T23:46:36.720Z contentType: knownIssue -productTeam: Portal +productTeam: Marketing & Merchandising author: 2mXZkbi0oi061KicTExNjo -tag: Portal -slug: when-a-component-of-the-kit-look-is-out-of-stock-the-kit-is-shown-as-sold-out-on-searching +tag: Catalog +slug: quando-um-componente-de-kit-look-nao-tem-estoque-kit-aparece-esgotado-na-busca locale: pt kiStatus: Backlog -internalReference: 342720 +internalReference: --- ## Sumário -
-

Este conteúdo só está disponível em Inglês.

-
+Quando um componente de um kit look fica sem estoque, todo o kit é exibido como esgotado na busca. ## Simulação -
-

Este conteúdo só está disponível em Inglês.

-
+ + +Kit Look: `https://lojateste.vtexcommercebeta.com.br/admin/site/ProdutoForm.aspx?id=2000205` + +Componente indisponível: `https://lojateste.vtexcommercebeta.com.br/admin/site/SkuForm.aspx?IdSku=2000362` + +Exibição correta na página de produto: `https://lojateste.vtexcommercebeta.com.br/admin/site/SkuForm.aspx?IdSku=2000362` + +Exibição incorreta na busca: `https://lojateste.vtexcommercebeta.com.br/kits` ## Workaround -
-

Este conteúdo só está disponível em Inglês.

-
+Apenas utilize Kit Look se puder garantir que todos os componentes possuem estoque. diff --git a/docs/known-issues/pt/when-accessing-my-orders-the-name-that-appears-is-the-name-of-the-productname-without-the-sku-name-information.md b/docs/known-issues/pt/when-accessing-my-orders-the-name-that-appears-is-the-name-of-the-productname-without-the-sku-name-information.md new file mode 100644 index 000000000..e441fcf1a --- /dev/null +++ b/docs/known-issues/pt/when-accessing-my-orders-the-name-that-appears-is-the-name-of-the-productname-without-the-sku-name-information.md @@ -0,0 +1,42 @@ +--- +title: 'Ao acessar meus pedidos, o nome que aparece é o nome do ProductName sem as informações do SKU Name.' +id: 1PTEStTC2MDQwZpE0myF44 +status: PUBLISHED +createdAt: 2024-03-08T13:16:01.672Z +updatedAt: 2024-03-08T13:16:02.950Z +publishedAt: 2024-03-08T13:16:02.950Z +firstPublishedAt: 2024-03-08T13:16:02.950Z +contentType: knownIssue +productTeam: Order Management +author: 2mXZkbi0oi061KicTExNjo +tag: Order Management +slug: ao-acessar-meus-pedidos-o-nome-que-aparece-e-o-nome-do-productname-sem-as-informacoes-do-sku-name +locale: pt +kiStatus: No Fix +internalReference: 694809 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Ao acessar "my orders", o nome que aparece é o nome do "ProductName" sem a informação "SKU Name", somente na interface IO. + + +## Simulação + + +Acessando my orders, você verá que o nome do produto é composto apenas pelo "ProductName" sem a informação do "SKU Name". + +## Workaround + + +Não temos nenhuma solução alternativa no momento. + + + + + diff --git a/docs/known-issues/pt/when-adding-a-sku-through-our-change-order-functionality-the-product-name-is-not-displayed-in-the-order-and-email-notification.md b/docs/known-issues/pt/when-adding-a-sku-through-our-change-order-functionality-the-product-name-is-not-displayed-in-the-order-and-email-notification.md index 16e6d409b..3ae5a632f 100644 --- a/docs/known-issues/pt/when-adding-a-sku-through-our-change-order-functionality-the-product-name-is-not-displayed-in-the-order-and-email-notification.md +++ b/docs/known-issues/pt/when-adding-a-sku-through-our-change-order-functionality-the-product-name-is-not-displayed-in-the-order-and-email-notification.md @@ -3,8 +3,8 @@ title: 'Ao adicionar um SKU através de nossa funcionalidade "Change Order", o n id: 35Q3KoOSsUr9n9XEDIk7nk status: PUBLISHED createdAt: 2022-04-07T14:53:35.829Z -updatedAt: 2022-11-25T22:02:48.606Z -publishedAt: 2022-11-25T22:02:48.606Z +updatedAt: 2024-02-16T20:24:27.100Z +publishedAt: 2024-02-16T20:24:27.100Z firstPublishedAt: 2022-04-07T14:53:36.256Z contentType: knownIssue productTeam: Order Management @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Order Management slug: ao-adicionar-um-sku-atraves-de-nossa-funcionalidade-change-order-o-nome-do-produto-nao-e-exibido-no-pedido-e-na-notificacao-por-email locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 557978 --- diff --git a/docs/known-issues/pt/when-disabling-native-service-worker-its-not-possible-to-use-a-custom-one.md b/docs/known-issues/pt/when-disabling-native-service-worker-its-not-possible-to-use-a-custom-one.md index a4ffa4be9..b7bfe59a1 100644 --- a/docs/known-issues/pt/when-disabling-native-service-worker-its-not-possible-to-use-a-custom-one.md +++ b/docs/known-issues/pt/when-disabling-native-service-worker-its-not-possible-to-use-a-custom-one.md @@ -1,16 +1,16 @@ --- -title: 'Ao desativar um trabalhador de serviço nativo, não é possível usar um serviço personalizado' +title: 'Ao desativar o service worker nativo, não é possível usar um personalizado' id: 1GpzVam1nuGbrKR4Izx6D9 status: PUBLISHED createdAt: 2023-03-14T18:20:55.443Z -updatedAt: 2023-03-14T18:20:55.953Z -publishedAt: 2023-03-14T18:20:55.953Z +updatedAt: 2024-02-02T21:00:43.540Z +publishedAt: 2024-02-02T21:00:43.540Z firstPublishedAt: 2023-03-14T18:20:55.953Z contentType: knownIssue productTeam: Store Framework author: 2mXZkbi0oi061KicTExNjo tag: Store Framework -slug: ao-desativar-um-trabalhador-de-servico-nativo-nao-e-possivel-usar-um-servico-personalizado +slug: ao-desativar-o-service-worker-nativo-nao-e-possivel-usar-um-personalizado locale: pt kiStatus: Backlog internalReference: 770949 @@ -24,17 +24,14 @@ internalReference: 770949 -Para usar um prestador de serviços personalizados, você precisa desativar nosso prestador de serviços nativo, mas, ao fazê-lo, não estamos reconhecendo o prestador de serviços personalizados - - -## +Para usar um service worker personalizado, você precisa desativar nosso service worker nativo, mas, ao fazer isso, não estamos reconhecendo o service worker personalizado ## Simulação -Desativar nosso trabalhador de serviço nativo -Tente ligar um novo +Desativar nosso service worker nativo +Tente vincular um novo Referências: @@ -45,12 +42,11 @@ https://developers.vtex.com/docs/guides/vtex-io-documentation-using-several-serv https://developers.vtex.com/docs/guides/vtex-io-documentation-deactivating-the-vtex-io-native-service-worker -## ## Workaround -Não há solução +Não há solução alternativa diff --git a/docs/known-issues/pt/when-loading-the-catalog-maping-page-on-admin-the-initial-message-is-not-translated.md b/docs/known-issues/pt/when-loading-the-catalog-maping-page-on-admin-the-initial-message-is-not-translated.md index 9fdfd409e..046ed61d8 100644 --- a/docs/known-issues/pt/when-loading-the-catalog-maping-page-on-admin-the-initial-message-is-not-translated.md +++ b/docs/known-issues/pt/when-loading-the-catalog-maping-page-on-admin-the-initial-message-is-not-translated.md @@ -3,8 +3,8 @@ title: 'Ao carregar a página "Mapeamento do Catálogo" em admin a mensagem inic id: 4WszmRZ5jpeSDNTEuFIdwF status: PUBLISHED createdAt: 2022-12-15T12:32:17.741Z -updatedAt: 2022-12-15T12:32:18.420Z -publishedAt: 2022-12-15T12:32:18.420Z +updatedAt: 2024-02-16T20:23:22.033Z +publishedAt: 2024-02-16T20:23:22.033Z firstPublishedAt: 2022-12-15T12:32:18.420Z contentType: knownIssue productTeam: Marketplace @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Marketplace slug: ao-carregar-a-pagina-mapeamento-do-catalogo-em-admin-a-mensagem-inicial-nao-e-traduzida locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 717066 --- diff --git a/docs/known-issues/pt/when-settleid-is-sent-as-null-and-code-as-refundmanually-our-gateway-performs-a-double-refund.md b/docs/known-issues/pt/when-settleid-is-sent-as-null-and-code-as-refundmanually-our-gateway-performs-a-double-refund.md index 1f461973e..624998deb 100644 --- a/docs/known-issues/pt/when-settleid-is-sent-as-null-and-code-as-refundmanually-our-gateway-performs-a-double-refund.md +++ b/docs/known-issues/pt/when-settleid-is-sent-as-null-and-code-as-refundmanually-our-gateway-performs-a-double-refund.md @@ -3,8 +3,8 @@ title: 'Quando o acordo é enviado tão nulo e codificado como "reembolso-manual id: 2PdRRjHDODY2Tk0VItO4Fo status: PUBLISHED createdAt: 2022-07-11T17:37:43.961Z -updatedAt: 2022-11-25T22:04:38.681Z -publishedAt: 2022-11-25T22:04:38.681Z +updatedAt: 2024-02-16T20:28:17.704Z +publishedAt: 2024-02-16T20:28:17.704Z firstPublishedAt: 2022-07-11T17:37:44.954Z contentType: knownIssue productTeam: Payments @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Payments slug: quando-o-acordo-e-enviado-tao-nulo-e-codificado-como-reembolsomanual-nosso-gateway-realiza-um-duplo-reembolso locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 615050 --- diff --git a/docs/known-issues/pt/when-shippingestimate-is-0-the-deliveryslainminutes-calculation-returns-null.md b/docs/known-issues/pt/when-shippingestimate-is-0-the-deliveryslainminutes-calculation-returns-null.md index e63c7921f..2c53150ab 100644 --- a/docs/known-issues/pt/when-shippingestimate-is-0-the-deliveryslainminutes-calculation-returns-null.md +++ b/docs/known-issues/pt/when-shippingestimate-is-0-the-deliveryslainminutes-calculation-returns-null.md @@ -3,8 +3,8 @@ title: 'Quando o shippingEstimate é = 0, o cálculo de entregaSlaInMinutes reto id: UGk2WYb3w3ZWH4pL07TNg status: PUBLISHED createdAt: 2022-02-01T13:04:45.737Z -updatedAt: 2022-11-25T21:51:01.802Z -publishedAt: 2022-11-25T21:51:01.802Z +updatedAt: 2024-02-16T20:24:38.902Z +publishedAt: 2024-02-16T20:24:38.902Z firstPublishedAt: 2022-02-01T13:04:46.164Z contentType: knownIssue productTeam: Checkout @@ -12,7 +12,7 @@ author: 2mXZkbi0oi061KicTExNjo tag: Checkout slug: quando-o-shippingestimate-e-0-o-calculo-de-entregaslainminutes-retorna-nulo locale: pt -kiStatus: Backlog +kiStatus: No Fix internalReference: 514835 --- diff --git a/docs/known-issues/pt/when-using-horizontal-filters-after-choosing-three-of-them-the-filters-options-doesnt-colapse-anymore.md b/docs/known-issues/pt/when-using-horizontal-filters-after-choosing-three-of-them-the-filters-options-doesnt-colapse-anymore.md new file mode 100644 index 000000000..2f9cab316 --- /dev/null +++ b/docs/known-issues/pt/when-using-horizontal-filters-after-choosing-three-of-them-the-filters-options-doesnt-colapse-anymore.md @@ -0,0 +1,44 @@ +--- +title: 'Ao usar filtros horizontais, depois de escolher três deles, as opções do filtro não são mais recolhidas' +id: 7xPLXjZMqwxQmWwJsd63eC +status: PUBLISHED +createdAt: 2023-07-11T12:30:50.198Z +updatedAt: 2024-02-16T19:16:06.662Z +publishedAt: 2024-02-16T19:16:06.662Z +firstPublishedAt: 2023-07-11T12:30:50.962Z +contentType: knownIssue +productTeam: Store Framework +author: 2mXZkbi0oi061KicTExNjo +tag: Store Framework +slug: ao-usar-filtros-horizontais-depois-de-escolher-tres-deles-as-opcoes-do-filtro-nao-sao-mais-recolhidas +locale: pt +kiStatus: Backlog +internalReference: 859382 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Quando a loja estiver usando os filtros na opção horizontal, toda vez que você clicar em um filtro, suas opções serão recolhidas. Porém, quando você clica em um filtro pela terceira vez, o filtro não é mais recolhido. Ele travará. + +## Simulação + + + +- Encontre uma loja usando a opção de filtro horizontal +- Escolha três filtros diferentes +- No terceiro, ele travar + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/pt/wrong-spotprice-for-items-with-unitmultiplier-greater-than-1-in-intelligent-search-apis.md b/docs/known-issues/pt/wrong-spotprice-for-items-with-unitmultiplier-greater-than-1-in-intelligent-search-apis.md new file mode 100644 index 000000000..b9f151d8b --- /dev/null +++ b/docs/known-issues/pt/wrong-spotprice-for-items-with-unitmultiplier-greater-than-1-in-intelligent-search-apis.md @@ -0,0 +1,44 @@ +--- +title: 'SpotPrice incorreto para itens com UnitMultiplier maior que 1 nas APIs de pesquisa inteligente' +id: 50Ufh8uqYt76Ddxrz0Id99 +status: PUBLISHED +createdAt: 2023-11-11T00:26:08.800Z +updatedAt: 2023-11-11T00:26:09.509Z +publishedAt: 2023-11-11T00:26:09.509Z +firstPublishedAt: 2023-11-11T00:26:09.509Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: spotprice-incorreto-para-itens-com-unitmultiplier-maior-que-1-nas-apis-de-pesquisa-inteligente +locale: pt +kiStatus: Backlog +internalReference: 934687 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Nas APIs de pesquisa inteligente (GraphQL ou REST), a propriedade `spotPrice` do objeto `items.sellers.commertialOffer` está incorreta para itens em que o `unitMultiplier` é maior que `1`. + +O `spotPrice` deveria representar o método de pagamento mais barato em sua opção de parcela única para mostrar o "preço à vista", com um desconto (se houver), mas, nesse caso, ele acaba retornando o preço normal do item. + +Isso não acontece para itens em que o multiplicador é menor que `1` (itens fracionados). + +## Simulação + + +Na API REST ou GraphQL do Intelligent Search, verifique a propriedade dos itens nesse cenário específico + +## Workaround + + +O valor correto para `spotPrice` pode ser recuperado da matriz `Installments` dentro do mesmo objeto `commertialOffer`. + + + + diff --git a/docs/known-issues/pt/wrong-translation-for-different-fields-under-the-same-original-value.md b/docs/known-issues/pt/wrong-translation-for-different-fields-under-the-same-original-value.md new file mode 100644 index 000000000..c108c18aa --- /dev/null +++ b/docs/known-issues/pt/wrong-translation-for-different-fields-under-the-same-original-value.md @@ -0,0 +1,50 @@ +--- +title: 'Tradução incorreta para campos diferentes com o mesmo valor original' +id: 5amLWqGy7TPh7tk4KnLTmW +status: PUBLISHED +createdAt: 2024-02-16T00:05:00.562Z +updatedAt: 2024-02-16T00:05:01.618Z +publishedAt: 2024-02-16T00:05:01.618Z +firstPublishedAt: 2024-02-16T00:05:01.618Z +contentType: knownIssue +productTeam: Intelligent Search +author: 2mXZkbi0oi061KicTExNjo +tag: Intelligent Search +slug: traducao-incorreta-para-campos-diferentes-com-o-mesmo-valor-original +locale: pt +kiStatus: Backlog +internalReference: 982848 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +O Intelligent Search pode usar a tradução errada para um campo cujo valor no idioma principal é o mesmo entre campos diferentes. + +## Simulação + + +Considerando dois campos (categoria e especificação) de um produto em uma loja com "nl-BE" como idioma padrão e "fr-BE" como um idioma adicional com os seguintes valores: + +- categoria + - nl-BE = médio + - fr-BE = moyens +- especificação + - nl-BE = médio + - fr-BE = midi + +Em uma incompatibilidade, a tradução "fr-BE" para o campo de especificação pode ser indexada erroneamente como "moyens" em vez de "midi + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/pt/wrong-value-for-pricedefinition-in-the-chain-order-for-a-multilevel-marketplace.md b/docs/known-issues/pt/wrong-value-for-pricedefinition-in-the-chain-order-for-a-multilevel-marketplace.md new file mode 100644 index 000000000..1a187a5e4 --- /dev/null +++ b/docs/known-issues/pt/wrong-value-for-pricedefinition-in-the-chain-order-for-a-multilevel-marketplace.md @@ -0,0 +1,41 @@ +--- +title: 'Valor incorreto para preçoDefinição na ordem da cadeia para um mercado multinível' +id: 75qEjhgv1tTQNho0MArnJo +status: PUBLISHED +createdAt: 2023-11-27T13:50:18.505Z +updatedAt: 2023-11-27T13:51:42.434Z +publishedAt: 2023-11-27T13:51:42.434Z +firstPublishedAt: 2023-11-27T13:51:42.434Z +contentType: knownIssue +productTeam: Order Management +author: 2mXZkbi0oi061KicTExNjo +tag: Order Management +slug: valor-incorreto-para-precodefinicao-na-ordem-da-cadeia-para-um-mercado-multinivel +locale: pt +kiStatus: Backlog +internalReference: 663203 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +A propriedade "priceDefinition" para pedidos no nível "chain" em um marketplace multinível não está seguindo o "sellingPrice" como esperado. Em vez disso, está seguindo a propriedade "price". + +## Simulação + + +Crie um pedido com um desconto aplicado desde a camada do marketplace (nível 1), em relação à camada do vendedor (cadeia, nível 2), em um relacionamento multinível. A camada de atendimento (nível 3) apresentará os valores corretamente, mas a "cadeia" não + +## Workaround + + +Evite usar a propriedade "priceDefinition" nesses tipos de pedidos e faça as contas usando as propriedades price, quantity, unitMultiplier e priceTag - para evitar problemas com o "sellingPrice", que não é um valor preciso. + + + + + diff --git a/docs/known-issues/pt/xml-currency-symbol-in-the-installment.md b/docs/known-issues/pt/xml-currency-symbol-in-the-installment.md index c9313ec2f..14aa21db0 100644 --- a/docs/known-issues/pt/xml-currency-symbol-in-the-installment.md +++ b/docs/known-issues/pt/xml-currency-symbol-in-the-installment.md @@ -1,10 +1,10 @@ --- title: ' XML - Símbolo de moeda em campo "Parcelamento"' id: 4s7hBA1MAUgeEC2Q4K8gKM -status: PUBLISHED +status: DRAFT createdAt: 2017-06-26T15:22:31.980Z -updatedAt: 2022-12-22T20:48:49.927Z -publishedAt: 2022-12-22T20:48:49.927Z +updatedAt: 2024-02-02T20:08:19.240Z +publishedAt: firstPublishedAt: 2017-06-26T23:18:58.653Z contentType: knownIssue productTeam: Marketing & Merchandising @@ -22,7 +22,8 @@ Ao configurar uma moeda em um XML, a mesma se aplica a todos os campos, exceto o O campo **Parcelamento** sempre mostra a moeda "R$", independentemente do fato de que a moeda configurada seja diferente. -![Parcelamento](//files.slack.com/files-pri/T02BCPD0X-F5WHSHM5E/image.png) +![Parcelamento](https://github.com/vtexdocs/devportal/assets/77292838/7a6323e9-da76-4645-a13a-fcd1202efe52) + ## Simulação diff --git a/docs/known-issues/pt/xml-global-category-field-showing-the-information-defined-on-category-global-level.md b/docs/known-issues/pt/xml-global-category-field-showing-the-information-defined-on-category-global-level.md new file mode 100644 index 000000000..b91264011 --- /dev/null +++ b/docs/known-issues/pt/xml-global-category-field-showing-the-information-defined-on-category-global-level.md @@ -0,0 +1,41 @@ +--- +title: 'Campo de categoria global XML que mostra as informações definidas no nível global da categoria.' +id: 508Gdn8StafQKOa2Wyfr8u +status: PUBLISHED +createdAt: 2022-01-21T17:38:16.365Z +updatedAt: 2024-02-16T20:30:04.149Z +publishedAt: 2024-02-16T20:30:04.149Z +firstPublishedAt: 2024-01-23T15:32:13.423Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: campo-de-categoria-global-xml-que-mostra-as-informacoes-definidas-no-nivel-global-da-categoria +locale: pt +kiStatus: No Fix +internalReference: 282231 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Nos arquivos XML, o campo para Categoria Global está fornecendo as informações da Categoria Global definida no Nível da Categoria e não no Nível do Produto (o nível do produto deve ser priorizado). + +## Simulação + + +- Use um produto com uma categoria global definida no produto e uma categoria global diferente definida no nível da categoria; +- Crie um arquivo XML e use a categoria global arquivada; +- Verifique o produto no XML mostrando a categoria global definida na categoria. + + + +## Workaround + + +Não há solução alternativa. + diff --git a/docs/known-issues/pt/xml-installment-currency-does-not-apply.md b/docs/known-issues/pt/xml-installment-currency-does-not-apply.md new file mode 100644 index 000000000..feaf748e3 --- /dev/null +++ b/docs/known-issues/pt/xml-installment-currency-does-not-apply.md @@ -0,0 +1,45 @@ +--- +title: 'XML - A moeda da prestação não se aplica' +id: 7kPbxbGnpqeqU8XCD576hZ +status: PUBLISHED +createdAt: 2024-02-02T19:16:59.053Z +updatedAt: 2024-07-01T18:49:23.913Z +publishedAt: 2024-07-01T18:49:23.913Z +firstPublishedAt: 2024-02-02T19:16:59.992Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: xml-a-moeda-da-prestacao-nao-se-aplica +locale: pt +kiStatus: No Fix +internalReference: 976295 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Ao configurar uma moeda em um XML, ela se aplica a todos os campos, exceto ao campo "Parcela". + +O campo "Prestação" sempre exibe a moeda como "R$", independentemente da moeda configurada. + +## Simulação + + + +1. Crie/atualize um XML com uma moeda diferente de "R$" e ative o campo Parcela. +2. Verifique se todos os campos de preço no XML estão retornando corretamente a moeda, exceto o campo Parcela + +## Workaround + + +N/A + + + + + diff --git a/docs/known-issues/pt/xml-price-related-tags-do-not-load-contents-for-unavailable-items.md b/docs/known-issues/pt/xml-price-related-tags-do-not-load-contents-for-unavailable-items.md new file mode 100644 index 000000000..517e24b3f --- /dev/null +++ b/docs/known-issues/pt/xml-price-related-tags-do-not-load-contents-for-unavailable-items.md @@ -0,0 +1,49 @@ +--- +title: 'As tags XML relacionadas não carregam o conteúdo de itens indisponíveis' +id: 7u2WDGV9FJl4fXwfOhRx8N +status: PUBLISHED +createdAt: 2024-01-31T19:11:20.119Z +updatedAt: 2024-01-31T19:11:20.846Z +publishedAt: 2024-01-31T19:11:20.846Z +firstPublishedAt: 2024-01-31T19:11:20.846Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: as-tags-xml-price-relacionadas-nao-carregam-o-conteudo-de-itens-indisponiveis +locale: pt +kiStatus: Backlog +internalReference: 974722 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +A integração XML carrega qualquer tag relacionada ao preço, como minPrice, maxPrice, currentPrice, que são carregadas como uma tag de valor nulo () quando o item não está disponível e também são definidas para serem exibidas se não estiverem disponíveis. + +## Simulação + + +1 - Configure um SKU indisponível em sua loja para "mostrar mesmo se não estiver disponível". +2 - Para uma configuração de integração XML válida https://myaccountname.myvtex.com/admin/Site/XmlForm.aspx, configure a tag "Availability" e qualquer tag de disponibilidade para serem exibidas. +3 - Use uma solicitação GET ou carregue o URL XML criado em seu navegador. + +O resultado será um item indisponível, ainda exibido no XML, mas sem nenhuma tag de preço: + + ![](https://vtexhelp.zendesk.com/attachments/token/1CzUarsM3O05aG9z5otDZZ1Yg/?name=image.png) + + + +## Workaround + + +Não há solução alternativa. A única opção para não integrar itens sem preço é desativar a opção "showIfNotAvailable". + + + + + diff --git a/docs/known-issues/pt/xmls-product-name-flag-not-working-properly.md b/docs/known-issues/pt/xmls-product-name-flag-not-working-properly.md new file mode 100644 index 000000000..a35eada4b --- /dev/null +++ b/docs/known-issues/pt/xmls-product-name-flag-not-working-properly.md @@ -0,0 +1,47 @@ +--- +title: 'O sinalizador "Nome do produto" do XML não está funcionando corretamente' +id: 6YDbpRns3LCN02bVKM8aaf +status: PUBLISHED +createdAt: 2023-10-26T11:35:14.500Z +updatedAt: 2023-10-26T11:35:15.285Z +publishedAt: 2023-10-26T11:35:15.285Z +firstPublishedAt: 2023-10-26T11:35:15.285Z +contentType: knownIssue +productTeam: Catalog +author: 2mXZkbi0oi061KicTExNjo +tag: Catalog +slug: o-sinalizador-nome-do-produto-do-xml-nao-esta-funcionando-corretamente +locale: pt +kiStatus: Backlog +internalReference: 925965 +--- + +## Sumário + +
+

Este problema conhecido foi traduzido automaticamente do inglês.

+
+ + +Ao criar um XML, temos duas opções diferentes para definir o nome do produto, nos sinalizadores "Nome do produto" e "Nome do produto + Nome do SKU". No entanto, o sinalizador "Nome do produto" está sendo desconsiderado, e o nome do produto no arquivo segue a regra: +- Se o produto tiver mais de um SKU ou o nome do SKU for igual ao nome do produto = será exibido somente o Nome do produto +- Se o produto tiver apenas um SKU e o nome do SKU não for igual ao nome do produto = ele concatenará o nome do produto e do SKU + +## Simulação + + + +1. Verifique se você tem no catálogo produtos que correspondam à descrição acima +2. Crie um XML selecionando o sinalizador "Product Name" (Nome do produto) +3. Veja que, para os produtos com apenas uma SKU, o nome do produto será concatenado com o nome da SKU + + + +## Workaround + + +N/A + + + + diff --git a/docs/known-issues/pt/xmls-returning-500-error.md b/docs/known-issues/pt/xmls-returning-500-error.md index efd1f85c2..032aa2e31 100644 --- a/docs/known-issues/pt/xmls-returning-500-error.md +++ b/docs/known-issues/pt/xmls-returning-500-error.md @@ -1,16 +1,16 @@ --- -title: 'erro de retorno de 500 XMLs' +title: 'XMLs que retornam erro 500' id: 6L48cBRaKQmjAOnNza3aNA status: PUBLISHED createdAt: 2022-06-07T17:53:45.884Z -updatedAt: 2022-11-25T22:10:40.212Z -publishedAt: 2022-11-25T22:10:40.212Z +updatedAt: 2024-05-23T18:54:18.843Z +publishedAt: 2024-05-23T18:54:18.843Z firstPublishedAt: 2022-06-07T17:53:46.260Z contentType: knownIssue productTeam: Portal author: 2mXZkbi0oi061KicTExNjo tag: Portal -slug: erro-de-retorno-de-500-xmls +slug: xmls-que-retornam-erro-500 locale: pt kiStatus: Backlog internalReference: 268042 @@ -23,14 +23,14 @@ internalReference: 268042 -Eventualmente, o XML pode retornar um erro de 500, ele acontece principalmente em grandes arquivos XML. - +Eventualmente, o XML pode retornar um erro 500, o que acontece principalmente em arquivos XML grandes. ## Simulação -Tente carregar um grande arquivo XML. +Tente carregar um arquivo XML grande. + @@ -38,6 +38,10 @@ Tente carregar um grande arquivo XML. -- Tente recarregar o XML geralmente resolve o problema; +- Tentar recarregar o XML geralmente resolve o problema; - Use mais de um XML. + + + + diff --git a/docs/tracks/en/.md b/docs/tracks/en/.md index c0d84daa7..a1d24716f 100644 --- a/docs/tracks/en/.md +++ b/docs/tracks/en/.md @@ -1,9 +1,9 @@ --- title: '' -id: 3yqE1WNTOw4esgsEkEN50y +id: dIgD5BkK1y7PCzJCIKXwv status: DRAFT -createdAt: 2019-05-26T19:17:31.081Z -updatedAt: 2020-02-13T19:05:58.442Z +createdAt: 2019-05-26T19:23:24.682Z +updatedAt: 2020-02-13T19:05:57.916Z publishedAt: firstPublishedAt: contentType: trackArticle @@ -15,3 +15,4 @@ trackSlugEN: --- + diff --git a/docs/tracks/en/access-to-the-customers-last-cart.md b/docs/tracks/en/access-to-the-customers-last-cart.md index a59017cd5..32adfbf35 100644 --- a/docs/tracks/en/access-to-the-customers-last-cart.md +++ b/docs/tracks/en/access-to-the-customers-last-cart.md @@ -20,4 +20,4 @@ When having access to this information, the sales associate can try to complete They just need to click `Access` to see the products in the abandoned cart. -![last-cart-en](https://images.ctfassets.net/alneenqid6w5/5A40nJsnX5wRDlHJGn9ZsD/fcddb8f976cb0a98d0bb459497b9ef59/last-cart-EN.png) +![last-cart-en](//images.ctfassets.net/alneenqid6w5/5A40nJsnX5wRDlHJGn9ZsD/fcddb8f976cb0a98d0bb459497b9ef59/last-cart-EN.png) diff --git a/docs/tracks/en/accounts-and-architecture.md b/docs/tracks/en/accounts-and-architecture.md new file mode 100644 index 000000000..bfaafd214 --- /dev/null +++ b/docs/tracks/en/accounts-and-architecture.md @@ -0,0 +1,125 @@ +--- +title: 'Accounts and architecture' +id: 4yPqZQyj0t675QpcG7H6yl +status: PUBLISHED +createdAt: 2024-01-09T00:00:08.724Z +updatedAt: 2024-02-22T17:18:14.922Z +publishedAt: 2024-02-22T17:18:14.922Z +firstPublishedAt: 2024-02-22T14:06:20.581Z +contentType: trackArticle +productTeam: Others +slug: accounts-and-architecture +locale: en +trackId: eSDNk26pdvemF3XKM0nK9 +trackSlugEN: vtex-store-overview +--- + +VTEX provides many features and products, but their availability can vary depending on the [account type](#vtex-account-types), as each one is designed for certain scenarios. Before you start planning your [store's architecture](#store-architecture) and defining [implementation partners](#implementation-partners), you need to know the main characteristics of the accounts. + +## VTEX account types + +The definition of a VTEX store's architecture depends on the VTEX account type, as some features are exclusive to certain account types, and each account is tailored to particular business models. The best account will be the one that best reflects the business model's structure. + +VTEX account types are: + +- **Main account (or standard):** The VTEX core account includes all the native settings and allows setting up a store website and requesting all platform features. +- [Franchise account](https://help.vtex.com/en/tutorial/o-que-e-conta-franquia--kWQC6RkFSCUFGgY5gSjdl): The franchise account is associated with a main account. It does not have its own website, and its most remarkable characteristic is that it does not configure its own catalog, which comes from the main account. This account type is recommended for operations with physical stores, franchisees, and brand representatives, but the store does not necessarily need to have a franchise network to benefit from the advantages of a VTEX franchise account. +- [Seller Portal account](https://help.vtex.com/en/tutorial/seller-criar-conta-no-seller-portal--3gn2Q5rMhgu0jjX7AiiHcs): This account is associated with a main account. It does not have its own website, and its main characteristic is to make the store a marketplace for [white label sellers](https://help.vtex.com/en/tutorial/seller-white-label--5orlGHyDHGAYciQ64oEgKa) or sellers outside the VTEX ecosystem who can quickly integrate their catalog in the VTEX marketplace. In other words, it is a VTEX platform edition designed for the main account's sellers. + +The following image is an overview to help you [choose between standard, franchise, or Seller Portal accounts](https://help.vtex.com/en/tutorial/escolher-entre-conta-padrao-conta-franquia-ou-seller-portal--4S90HzzhMyZESsHqrnUs78): + +![main_account_franchise_seller_portal_EN](//images.ctfassets.net/alneenqid6w5/4NfyGbu9eVJFRc6EfCpTHr/b8f887b2f84c72b3c20a38a020f9c53f/main_account_franchise_seller_portal_EN.png) + +## Account characteristics + +[Choosing between a standard, franchise, or Seller Portal account](https://help.vtex.com/en/tutorial/escolher-entre-conta-padrao-conta-franquia-ou-seller-portal--4S90HzzhMyZESsHqrnUs78) involves many factors. The table below shows the main characteristics of each to help guide your decision: + +| **Account type** | **Main characteristics** | +| :---: | :--- | +| Main account (or standard) |
  • Has its own frontend and website.
  • Can be multistore and have multiple sites and stores, each with its own trade policy.
  • Has its own VTEX Admin environment to manage its operation.
  • Allows you to have franchise and Seller Portal accounts and request new environments.
  • Allows you to natively become a VTEX seller and a VTEX marketplace and connect with all the stores within the VTEXecosystem.
  • Allows configuring white label sellers in franchise accounts.
  • Offers the ability to sell your franchise accounts' inventory in other VTEX marketplaces using the Multilevel Omnichannel Inventory (MOI) feature.
  • Can integrate with external sellers and external marketplaces.
  • Allows you to request add-on products.
| +| Franchise account |
  • Does not have its own frontend or website.
  • Has its own VTEX Admin environment to manage its operation.
  • Does not have its own catalog; instead, it follows the exact catalog structure of the main account.
  • Allows configuring prices and promotions.
  • Has its own warehouse and inventory.
  • The franchise account inventory can be sold on other VTEX marketplaces connected to the main account via Multilevel Omnichannel Inventory (MOI).
| +| Seller Portal account |
  • Does not have its own frontend or website.
  • The main account has an area for managing sellers, and each seller has its environment in the Seller Portal Admin.
  • The seller can configure inventory and pricing, manage products shared with the marketplace, invoice orders, activate promotions, process payments, and have their own logistics.
| + +
+

Marketplace on VTEX

Besides offering great flexibility in store architecture, our ecosystem allows each store to have multiple marketplace strategies, such as:

+
+ +## Store architecture + +The VTEX platform provides many business models and sizes with all the features and settings they need for your operations. For instance, a store can adopt a different strategy for each sales channel through [trade policies](https://help.vtex.com/en/tracks/vtex-store-overview--eSDNk26pdvemF3XKM0nK9/4EPwTXx5oFdSG1dA3zIchz#trade-policy) by configuring different catalog, price, and logistics settings for each one. To do so, the only requirement is to [request new trade policies](https://help.vtex.com/en/tutorial/contratacao-de-politica-comercial-adicional--61vuFOw4yGh6nwSmkLJL1X). + +However, using many trade policies simultaneously can compromise the store's performance and slow it down, as changes need to be updated across multiple trade policies. Therefore, depending on the business model and complexity of the operation, you can segment using the following options: + +- [Multistores](#multistore) +- [Additional environments](#additional-environment) + +The image below is an example of how the main account, environment (sub-account), multi-store (stores), and trade policies are related: + +![multistore_aditional_environment_EN](//images.ctfassets.net/alneenqid6w5/6XOI59M49L18E99hSDpgWe/4bf1e15428b5db24e4658c446eb5e2cf/multistore_aditional_environment_EN.png) + +### Multistore + +[Multistore, or multidomain](https://help.vtex.com/en/tutorial/escolhendo-entre-arquitetura-multi-loja-ou-ambiente-adicional--4HRNpa1OCKZ5YzP8yiilBL), is the feature that allows you to create other stores associated with the main account, all managed in the same admin environment. Each store will have its own [storefront](https://help.vtex.com/en/tracks/vtex-store-overview--eSDNk26pdvemF3XKM0nK9/67SCtUreXxKYWhZh8n0zvZ) and domain, but they can share module settings, such as catalog, logistics, prices, and others. + +The main advantages of [creating multistores](https://help.vtex.com/en/tutorial/como-criar-multiloja-multidominio--tutorials_510) include the ease with which the company can sell different niche products, the convenience of selling multiple brands, and the agility of making different products available in different stores and channels. + +The following scenarios illustrate the strategic role of having multiple stores in the same environment: + +- **National and international stores:** One store is focused on the country of origin, and the other on the international market. +- **Niche segmentation:** Companies with a broad niche, operating different stores, each segmented to offer a variety of products focused on distinct audiences. +- **Different operations:** When a business operates both B2C and B2B models, for example, it can be strategic to have separate stores for each type of operation, but sharing settings and information, allowing unified management. + +In addition to combining trade policies and multistores, at VTEX, you can request a new environment, as described below. + +### Additional environment + +A standard VTEX account can completely separate the management space for your operations by [requesting a new environment.](https://help.vtex.com/en/tutorial/contratar-novo-ambiente--tutorials_2542) Each VTEX Admin will be associated with its own account and independently manage the storefront settings and platform modules. + +Some typical use cases for requesting a new environment are when you want an [environment exclusively for testing](https://help.vtex.com/en/tracks/vtex-store-overview--eSDNk26pdvemF3XKM0nK9/6xYnNxDHUcY6FyChgziCoH#4-testing-before-the-go-live) (Quality Assurance - QA) or an environment dedicated to managing another operation, such as B2C, B2B, or B2E. + +## Choosing between multistore and additional environment + +The table below highlights important aspects to consider when deciding whether to have a multistore architecture, an additional environment, or a combination of both: + +| **Characteristic** | **Multistore (stores)** | **Additional environment (subaccounts)**| +| :---: | :--- | :--- | +| Architecture | A **single admin environment** in the VTEXAdmin associated with two or more stores ([store names](https://help.vtex.com/en/tutorial/o-que-e-store-name--3gh9mTNeMgs6Qe44e8IqQK)). All stores are linked to the **same [account name](https://help.vtex.com/en/tutorial/o-que-e-account-name--i0mIGLcg3QyEy8OCicEoC)**. | **Multiple admin environments** in the VTEX Admin with fully independent settings. Each environment has its own **[account name](https://help.vtex.com/en/tutorial/o-que-e-account-name--i0mIGLcg3QyEy8OCicEoC)**. | +| Sitemap | Has a single main account **[sitemap](https://help.vtex.com/en/tutorial/rastreamento-google-search-console-sitemap--tutorials_575) shared** among all stores. | Each account has its own **[sitemap](https://help.vtex.com/pt/tutorial/rastreamento-google-search-console-sitemap--tutorials_575)**. | +| Sales segmentation | Stores can **segment shopping experiences using trade policies**. This also helps ensure store performance, as you don't need multiple active trade policies. | The possibilities for sales segmentation and customization are huge, as each environment can **combine different trade policies and multistores**. | +| Team | A **single team manages the operation** or, despite different teams, the similarities in settings across stores make it more efficient for them to share catalog, logistics, and pricing settings, for example. All users are **managed by the same [License Manager](https://help.vtex.com/en/tutorial/visao-geral-do-modulo-license-manager)**. | **Different teams** within the same company have different operational responsibilities. **Each environment has its License Manager**, so [users](https://help.vtex.com/en/tutorial/gerenciando-usuarios--tutorials_512) in each of them are managed separately. | +| Costs | **There is no cost** for creating new stores, but there is a cost for creating different storefronts, as you need to [request an additional trade policy](https://help.vtex.com/en/tutorial/contratacao-de-politica-comercial-adicional--61vuFOw4yGh6nwSmkLJL1X). | **There is a cost** to [request an additional environment](https://help.vtex.com/en/tutorial/contratar-novo-ambiente--tutorials_2542?&utm_source=autocomplete), but this already includes a trade policy.| + +For more information, read the [Choosing between a multistore architecture or an additional environment](https://help.vtex.com/en/tutorial/escolhendo-entre-arquitetura-multi-loja-ou-ambiente-adicional--4HRNpa1OCKZ5YzP8yiilBL) article. + +## Architecture questionnaire + +To help you decide which products and settings to consider when planning your store's architecture, we've created the following table of questions: + +| **Topic** | **Questions** | +| :---: | :--- | +| Mapping existing architecture | - Are there any [external integrations](https://help.vtex.com/en/tracks/vtex-store-overview--eSDNk26pdvemF3XKM0nK9/7euXDZR5CCnVFSrXyczIhu) to consider? For example:

- Enterprise Resource Planning (ERP)

- Customer Relationship Management (CRM)

- Transportation Management System (TMS)

- Warehouse Management System (WMS)

- Business Intelligence (BI)

- Will external integrations connect directly to the platform via [VTEX APIs](https://developers.vtex.com/docs/api-reference)?

- Will I need to request a [back office integration](https://developers.vtex.com/docs/guides/erp-integration-guide) partner? | +| How to set up a store | - Will the implementation be done using APIs from the [VTEX API Reference](https://developers.vtex.com/docs/api-reference)?

- Will the implementation be done via the VTEX Admin?

- Is it a headless commerce model that will use frontend technologies in the headless scenario? | +| [Backend](https://help.vtex.com/en/tracks/vtex-store-overview--eSDNk26pdvemF3XKM0nK9/7euXDZR5CCnVFSrXyczIhu) and [frontend](https://help.vtex.com/en/tracks/vtex-store-overview--eSDNk26pdvemF3XKM0nK9/67SCtUreXxKYWhZh8n0zvZ) general structure | - Will I need a [partner](https://help.vtex.com/en/tracks/vtex-store-overview--eSDNk26pdvemF3XKM0nK9/4yPqZQyj0t675QpcG7H6yl#implementation-partners) to implement the store's [backend](https://help.vtex.com/en/tracks/vtex-store-overview--eSDNk26pdvemF3XKM0nK9/7euXDZR5CCnVFSrXyczIhu)?

- Will I need a partner to implement the [storefront](https://help.vtex.com/en/tracks/vtex-store-overview--eSDNk26pdvemF3XKM0nK9/67SCtUreXxKYWhZh8n0zvZ)?

- Is the store frontend created with any of the [VTEX technologies](https://help.vtex.com/en/tracks/vtex-store-overview--eSDNk26pdvemF3XKM0nK9/67SCtUreXxKYWhZh8n0zvZ#frontend-development-technologies-on-vtex)? ([Store Framework](https://developers.vtex.com/docs/guides/vtex-io-documentation-what-is-vtex-store-framework) and [FastStore](https://vtex.com/br-pt/resources/faststore-acelerando-a-cultura-composable-commerce-de-desenvolvimento-headless-avanti/))

- Will the Content Management System (CMS) [storefront](https://help.vtex.com/pt/tracks/cms--2YcpgIljVaLVQYMzxQbc3z/6OCY6S9tqBXPD5mgpbBInC) in the VTEX Admin be used for store operations?

- Could the [VTEX authentication methods](https://developers.vtex.com/docs/guides/authentication) generate any friction when integrating with the VTEX platform? | +| VTEX overall structure | - Will I need [franchise accounts](https://help.vtex.com/en/tutorial/o-que-e-conta-franquia--kWQC6RkFSCUFGgY5gSjdl)?

- Should I have [white label sellers](https://help.vtex.com/em/tutorial/definicoes-de-conta-franquia-e-seller-white-label--5orlGHyDHGAYciQ64oEgKa)?

- Is it worth leveraging [Multilevel Omnichannel Inventory (MOI)](https://help.vtex.com/en/tutorial/multilevel-omnichannel-inventory--7M1xyCZWUyCB7PcjNtOyw4)?

- Will I need [Seller Portal](https://help.vtex.com/en/tutorial/seller-criar-conta-no-seller-portal--3gn2Q5rMhgu0jjX7AiiHcs) accounts?

- Will I need to request an [additional environment](https://help.vtex.com/en/tutorial/contratar-novo-ambiente--tutorials_2542)?

- Does the operation involve a [multistore/multidomain](https://help.vtex.com/en/tracks/vtex-store-overview--eSDNk26pdvemF3XKM0nK9/4yPqZQyj0t675QpcG7H6yl#store-architecture)?

- Is it worth requesting an [additional trade policy](https://help.vtex.com/en/tracks/support-at-vtex--4AXsGdGHqExp9ZkiNq9eMy/3KQWGgkPOwbFTPfBxL7YwZ#requesting-an-additional-trade-policy)?

- Is it advisable to have a native solution to integrate with [VTEX sellers](https://help.vtex.com/en/tutorial/estrategias-de-marketplace-na-vtex--tutorials_402#being-a-vtex-seller) and [VTEX marketplaces](https://help.vtex.com/en/tutorial/estrategias-de-marketplace-na-vtex--tutorials_402#being-a-vtex-marketplace)?

- Is it advisable to integrate with [external sellers](https://developers.vtex.com/docs/guides/external-seller-integration-guide) and [external marketplaces](https://developers.vtex.com/docs/guides/external-marketplace-integration-guide)?

- What [performance optimization](https://developers.vtex.com/docs/guides/vtex-io-documentation-best-practices-for-optimizing-performance) issues should be considered in a [Store Framework development](https://help.vtex.com/en/tracks/vtex-store-overview--eSDNk26pdvemF3XKM0nK9/67SCtUreXxKYWhZh8n0zvZ#store-framework)?

- What internationalization issues should be considered in a Store Framework development?

- The operation is cross-border and needs to [manage content using bindings](https://help.vtex.com/en/tutorial/gerenciando-conteudo-por-binding--5CZjZPMqi0ZNpuqzF6AUOn) to customize the store's layout based on the users' location. | +| Industry | - What is the operation's industry?

- Is it [fashion-related](https://vtex.com/br-pt/moda-e-vestuario/) (clothes and apparel)?

- Is it [grocery-related](https://vtex.com/br-pt/supermercado/)? | +| Use cases | - Does the business model involve [B2C](https://vtex.com/br-pt/digital-commerce/) or [B2B](https://help.vtex.com/pt/tutorial/setting-up-b2b-on-vtex--tutorials_238)?

- Do I need an [omnichannel solution](https://vtex.com/br-pt/omnichannel/)? | +| [Catalog](https://help.vtex.com/en/tracks/vtex-store-overview--eSDNk26pdvemF3XKM0nK9/75MX4aorniD0BYAB8Nwbo7#catalog) | - How will the [catalog architecture](https://help.vtex.com/en/tracks/catalogo-101--5AF0XfnjfWeopIFBgs3LIQ/7kz4uWVq6NoaOdUpiJv4PR) be structured?

- Will the [catalog configuration](https://help.vtex.com/en/tracks/vtex-store-overview--eSDNk26pdvemF3XKM0nK9/7euXDZR5CCnVFSrXyczIhu#catalog-architecture) be done via back office integration?

- Will [product import](https://help.vtex.com/en/tracks/vtex-store-overview--eSDNk26pdvemF3XKM0nK9/7euXDZR5CCnVFSrXyczIhu#importing-products) be done via back office integration?

- Should we [internationalize the catalog](https://developers.vtex.com/docs/guides/catalog-internationalization)? | +| [Store search](https://help.vtex.com/en/tracks/vtex-intelligent-search--19wrbB7nEQcmwzDPl1l4Cb/3qgT47zY08biLP3d5os3DG) | - Do I need to install and configure [VTEX Intelligent Search](https://developers.vtex.com/docs/apps/vtex.search) so customers can have an intelligent search and autocomplete function on the store's website?

- Does the operation work in multiple countries, and does it need to provide customers with [search experiences in multiple languages](https://help.vtex.com/pt/tutorial/vtex-intelligent-search-configuracoes-multi-idioma-beta--2WahlTESLXIJ9XBdQMdTYO)?

- Do you want the search results to sort the products according to a [specific merchandising rule](https://help.vtex.com/pt/tracks/vtex-intelligent-search--19wrbB7nEQcmwzDPl1l4Cb/3Dvava8LSVcFKeS2S6J7XW)?

- Is it advisable to set up Region to have [seller regionalization](https://help.vtex.com/pt/tutorial/configurar-a-regionalizacao-de-sellers--32t6wLpQCEnumoh8TjT5fw)? | +| [Pricing](https://help.vtex.com/en/tracks/vtex-store-overview--eSDNk26pdvemF3XKM0nK9/75MX4aorniD0BYAB8Nwbo7#prices) and [Promotions](https://help.vtex.com/en/tracks/vtex-store-overview--eSDNk26pdvemF3XKM0nK9/75MX4aorniD0BYAB8Nwbo7#promotions) | - Considering the VTEX [pricing system architecture](https://help.vtex.com/en/tracks/precos-101--6f8pwCns3PJHqMvQSugNfP/7GptzvlPDVM11ojEjywIQx), what types of prices should be added?

- Will product pricing be configured via [back office integration](https://help.vtex.com/en/tracks/vtex-store-overview--eSDNk26pdvemF3XKM0nK9/7euXDZR5CCnVFSrXyczIhu#prices)?

- Does the sales strategy use [price tables](https://help.vtex.com/en/tracks/precos-101--6f8pwCns3PJHqMvQSugNfP/1wAm5m3IUfIj6maBdaRJt8)?

- Do you expect to [create promotions](https://help.vtex.com/pt/tutorial/lista-de-promocoes-beta--4yB7nNdliiFxBTXE19GCIi)? | +| [Payments](https://help.vtex.com/en/tracks/vtex-store-overview--eSDNk26pdvemF3XKM0nK9/3MYcZaojb5HSUg6ufm6GxQ#payments) | - Which gateway or set of gateways will be contacted to [add gateway affiliations to the platform](https://help.vtex.com/pt/tutorial/afiliacoes-de-gateway--tutorials_444)?

- What [payment settings](https://help.vtex.com/en/tracks/pagamentos--6GAS7ZzGAm7AGoEAwDbwJG/6bzGxlz4inf8sKmvZ1c7i3) (credit, cash, etc.) will be required for the [payment conditions](https://help.vtex.com/en/tutorial/diferenca-entre-meios-de-pagamento-e-condicoes-de-pagamento--3azJenhGFyUy2gsocms42Q) offered to customers at checkout?

- Is it advisable to set up [split payments](https://help.vtex.com/en/tutorial/split-de-pagamento--6k5JidhYRUxileNolY2VLx) for sellers and marketplaces? | +| [Logistics and fulfillment](https://help.vtex.com/en/tracks/vtex-store-overview--eSDNk26pdvemF3XKM0nK9/75MX4aorniD0BYAB8Nwbo7#logistics) | - How will the [shipping strategy](https://help.vtex.com/en/tutorial/estrategia-de-envio--58vLBDbjYVQzJ6rRc5QNz3) be structured?

- Which [loading docks](https://help.vtex.com/en/tutorial/doca--5DY8xHEjOLYDVL41Urd5qj) will be used?

- Which [warehouses](https://help.vtex.com/en/tutorial/estoque--6oIxvsVDTtGpO7y6zwhGpb) will be used?

- Which [shipping policies](https://help.vtex.com/en/tutorial/politica-de-envio--tutorials_140) will be used?

- Which [carriers](https://help.vtex.com/en/tutorial/transportadoras-na-vtex--7u9duMD5UQa2QQwukAWMcE) will be on the [shipping rate templates](https://help.vtex.com/en/tutorial/planilha-de-frete--tutorials_127) configured in the shipping policies?

- Will I need to set up [pickup points](https://help.vtex.com/en/tutorial/pontos-de-retirada--2fljn6wLjn8M4lJHA6HP3R) so customers can pick up orders from physical stores or distribution centers?

- In [inventory management](https://help.vtex.com/en/tutorial/gerenciar-itens-em-estoque--tutorials_139), is it advisable to use [lead time](https://help.vtex.com/pt/tutorial/lead_time-shipping-time-at-sku-level--16yv5Mkj6bTyWR1hCN2f4B) (an optional shipping time setting at SKU level)?

- Will [inventory import](https://help.vtex.com/en/tracks/vtex-store-overview--eSDNk26pdvemF3XKM0nK9/7euXDZR5CCnVFSrXyczIhu#inventory) be done via back office integration?

- Is it desirable to activate the [VTEX Shipping Network Correios](https://help.vtex.com/en/tutorial/vtex-shipping-network-correios-ativacao--57opHihFbRAwrjQjCTymTa) for the operation to be integrated through the VTEX Admin with the Correios PAC and SEDEX services? (For Brazil only)

- Does the operation involve international stores and [cross-border](https://help.vtex.com/en/tracks/cms--2YcpgIljVaLVQYMzxQbc3z/5qgXy9Erm7FDP3UB5Ox8Bs) sales? | +| [Orders](https://help.vtex.com/en/tracks/vtex-store-overview--eSDNk26pdvemF3XKM0nK9/3MYcZaojb5HSUg6ufm6GxQ#orders) | - Is it advisable to set up a [Feed or Hook](https://developers.vtex.com/docs/guides/orders-feed) to track changes in [order status](https://help.vtex.com/en/tutorial/fluxo-e-status-de-pedidos--tutorials_196)?

- Will I need a [back office integration](https://developers.vtex.com/docs/guides/erp-integration-set-up-order-integration) to send order information from VTEX to external systems such as ERP or WMS, or to send order information from external systems to VTEX? | +| [Checkout](https://help.vtex.com/en/tracks/vtex-store-overview--eSDNk26pdvemF3XKM0nK9/3MYcZaojb5HSUg6ufm6GxQ#checkout) | - Is the store going to use [VTEX Checkout](https://help.vtex.com/en/tutorial/checkout-vtex-visao-geral--7wcprkM7yZUflOqbzAN5SI) or a third-party solution?

- Is it advisable to [configure SKU pricing and availability by region](https://help.vtex.com/en/tutorial/setting-up-price-and-availability-of-skus-by-region--12ne58BmvYsYuGsimmugoc) so that the customer, in their shopping experience, sees the available store items that can be delivered to their location? | + +## Implementation partners + +When building a store, it is common for agencies and [implementation partners](https://vtex.com/us-en/partners/) (System Integration partners) to be involved. VTEX is associated with a wide ecosystem of partners known for their excellence and reliability in developing VTEX store projects. Provided the [user](https://help.vtex.com/en/tutorial/gerenciando-usuarios--tutorials_512) has permission to access the store's VTEX Admin, they can view the partner list on the [Partner Portal](https://partnerportal.vtex.com/) (available only in Portuguese). + +The [VTEX Quadrant](https://vtex.com/pt-br/blog/parceiros/quadrante_vtex_2023/) is a program in which VTEX internally evaluates the performance and successful results of its partners' operations. This annual acknowledgment and reward is for those with the highest commitment and excellence. See the results of the 2022 Quadrant [here](https://vtex.com/pt-br/blog/parceiros/quadrante_vtex_2023/). The VTEX Quadrant is an exclusive program for implementation partners in Brazil. + +
+The VTEX Quadrant is an exclusive program for implementation partners in Brazil. +
diff --git a/docs/tracks/en/add-on-products.md b/docs/tracks/en/add-on-products.md new file mode 100644 index 000000000..964838bba --- /dev/null +++ b/docs/tracks/en/add-on-products.md @@ -0,0 +1,134 @@ +--- +title: 'Add-on products' +id: 1t2QBZvrOBSLgvHaAV9fYm +status: PUBLISHED +createdAt: 2024-02-20T20:29:42.983Z +updatedAt: 2024-07-03T11:38:12.320Z +publishedAt: 2024-07-03T11:38:12.320Z +firstPublishedAt: 2024-02-22T14:09:28.506Z +contentType: trackArticle +productTeam: Others +slug: add-on-products +locale: en +trackId: 3J7WFZyvTcoiwkcIVFVhIS +trackSlugEN: next-steps-after-the-go-live +--- + +Add-on products are solutions offered by VTEX to meet the specific business needs. They can be purchased separately through a subscription agreement. + +
+

To implement the solutions below, contact our VTEX Sales Support.

+
+ +## VTEX Ad Network + +[VTEX Ad Network](https://help.vtex.com/tutorial/vtex-ad-network-beta--2cgqXcBuJmXN2livQvClur) connects VTEX stores with brands interested in advertising their products. This connection allows advertisers and merchants to boost their business: + +- **Advertisers:** Brands that can create ad campaigns to promote products in VTEX stores offering the same products in their catalogs, thus increasing sales. +- **Merchants:** Can offer ad space in their stores for advertisers to promote products. In return, these merchants will receive a fee for each click on an ad in their stores. + +![vtex_ad_network_sponsored_EN](//images.ctfassets.net/alneenqid6w5/1PlUii3Hd3Tma9trnhqnLS/1abdea32c119ed4890e414ad7dbc8fea/vtex_ad_network_sponsored.png) + +## VTEX Assisted Sales + +[Assisted Sales (SuiteShare)](https://help.vtex.com/en/tracks/suiteshare--khP0p8mjIYRIpvM7Cb4Zr/onWmyS8j4Thhde67UBBsB) is the solution created by VTEX to boost sales through WhatsApp. It allows you to attract new customers, integrate sales tools, and manage user service data and result metrics. + +![suitshare-en](//images.ctfassets.net/alneenqid6w5/6TuLLNIaD33jhiLdtECaM2/bb4f1b69fe157f9b529e108898a924ca/next_steps_image11_ONLYPT.JPG) + +## VTEX Live Shopping +VTEX Live Shopping allows creating online broadcasts for live demos of store product features. Direct and instantaneous interactions with customers improve public engagement with the brand and help increase sales performance. + +![live-shopping-en](//images.ctfassets.net/alneenqid6w5/2ayznZWJIuJDSBxaviiL2M/3f7ee6f650ddb4497166ca049f8a62e5/next_steps_image5_ALL.JPG) + +To schedule an app demo with an expert, go to the [VTEX Live Shopping](https://vtex.com/us-en/live-shopping/#contact) page. + +## VTEX Personal Shopper + +VTEX Personal Shopper allows offering a direct, personalized service between the customer and the sales associate, bringing the physical store shopping experience to the digital environment. The sales associate can show products, make recommendations, and answer customers' questions through this app. They can also add items to the shopping cart during a video call. + +![personal-shopper-en](//images.ctfassets.net/alneenqid6w5/6KKt1hJ8CVHx2ezrbo7L8h/529260928af943b74c4e8ff30fc61022/next_steps_image6_ALL.JPG) + +To schedule an app demo with an expert, go to the [VTEX Personal Shopper](https://vtex.com/us-en/vtex-personal-shopper/#contact) page. + +## VTEX Pick and Pack + +VTEX Pick and Pack is a solution for managing and ensuring complete visibility throughout the fulfillment process, from picking and packing products in physical stores or warehouses to their delivery at pickup points or customer locations. + +**VTEX Pick and Pack** consists of: + +- [Pick and Pack app](https://help.vtex.com/en/tutorial/vtex-pick-and-pack-fulfillment--1zGUEItEEVsal6cuBEBNcA): Manages orders in the store or warehouse, allowing you to customize the order picking method, select packaging types per product, and remove or add products according to the store's inventory. + +- [Last Mile app](https://help.vtex.com/en/tutorial/vtex-pick-and-pack-last-mile--HN7WKV0xoq2ssVjsJlfzr): Coordinates the shipping of packages from warehouses or stores to the customer's address by creating efficient delivery routes, selecting available drivers, and tracking the exact location of the order. + +![pick-and-pack-en](//images.ctfassets.net/alneenqid6w5/6QOR5fOlkCV3RpE0Se3fdM/6031e1df55ab9664ca2bf5a32ee32f62/next_steps_image7_ALL.JPG) + +To watch an app demo or schedule a custom service with an expert, go to the[ VTEX Pick and Pack](https://content.vtex.com/en/pick-and-pack/) page. + +## VTEX Sales App + +With [VTEX Sales App](https://help.vtex.com/en/tracks/instore-getting-started-and-setting-up--zav76TFEZlAjnyBVL5tRc/4L5SoLxE8O3YkxF7FKymrO), sales associates from physical stores can expand their sales possibilities by integrating inventory data between physical and online stores while offering complete face-to-face monitoring of the customer's purchasing process. The app allows you to: + + - Access information and sell products from your store and different locations, such as branch stores, partner stores, or distribution centers ([endless aisle](https://help.vtex.com/en/tracks/unified-commerce-strategies--3WGDRRhc3vf1MJb9zGncnv/40KMlmGI5tN0r0KPCDWgGn)). + - Suggest products based on the customer profile. + +- Offer instant delivery options, scheduled pickup, or delivery at the customer's location. + +- Manage performance metrics for each sales associate. + + ![sales-app-en](//images.ctfassets.net/alneenqid6w5/5AIDSFirQO1LJmXFtoPc9L/c573fe37979371d79899d3fe4761f0a5/next_steps_image8_ALL.JPG) + +To watch an app demo or schedule a custom service with an expert, go to the[ VTEX Sales App](https://assets.vtex.com/sales-app/) page. + +## VTEX Shipping Network + +
+

VTEX Shipping Network and VTEX Shipping Network Correios solutions are exclusive to Brazil.

+
+ +Explore options for shipping products to all regions of Brazil with [VTEX Shipping Network](https://help.vtex.com/pt/tutorial/pronto-para-envio--5YOZV7Aotv3pap0fGNESDs) and **VTEX Shipping Network Correios**. + +**VTEX Shipping Network** offers the option of connecting carriers to create an integrated delivery network. With currently over 20 partners, it provides customers with the best cost and delivery time options. + +![shipping-network-en](//images.ctfassets.net/alneenqid6w5/37E5iPi055VVgdvk96Jye9/e962d9f6b9b97df93f8a536e3b48b96d/image7.png) + +Learn more on the [VTEX Shipping Network](https://vtex.com/br-pt/shipping-network/) page. + +## VTEX Shipping Network Correios + +[VTEX Shipping Network Correios](https://help.vtex.com/pt/tutorial/vtex-shipping-network-correios-faq--2Wavf7Wie5GEUAEHKtn5oC) is a partnership between VTEX and Correios, the primary postal service in Brazil. This solution allows stores to use PAC and SEDEX shipping services directly through the VTEX Admin with special rates, thereby reducing operational shipping costs. + +![image6](//images.ctfassets.net/alneenqid6w5/7C4Qk8X51zlTzXVYrJ0vkD/7e85c1b51be49ce02b06036276fd3a0d/image6.png) + +Requesting this solution is simple and can be done in a few minutes. To do so, accept the Terms and Conditions and [enable](https://help.vtex.com/pt/tutorial/vtex-shipping-network-correios-ativacao--57opHihFbRAwrjQjCTymTa) the solution in the store's Admin. These are the features available in the VTEX Shipping Network Correios: + +- Synchronization of shipping tables between Correios and VTEX. Every update made by Correios is automatically displayed in the VTEX environment. +- Shipping tracking automatically updated and added to orders. +- Shipping labels available to be printed via the VTEX Admin ([Ready to Dispatch](https://help.vtex.com/pt/tutorial/pronto-para-envio--5YOZV7Aotv3pap0fGNESDs) module) or via [API](https://developers.vtex.com/docs/guides/vtex-shipping-network-labels-integration) for integration with external systems (e.g., ERP, WMS). +- Direct communication channel with Correios in the Admin through the [Information request](https://help.vtex.com/pt/tutorial/entregas-correios-vtex-shipping-network--5CZRA0lq60EecmwZpsjvfq#solicitar-informacoes-do-pedido-aos-correios). + +Learn more on the [VTEX Shipping Network Correios](https://vtex.com/br-pt/shipping-network-correios/) page. + +## VTEX Shield + +[VTEX Shield](https://help.vtex.com/en/tutorial/vtex-shield--2CVk6H9eY2CBtHjtDI7BFh) offers additional, customizable protection layers for stores that prioritize platform resilience and the security standards guaranteed by VTEX's existing security [certifications and practices](https://vtex.com/br-pt/security/security-practices/). + +When requesting VTEX Shield, you can choose from the following features: + +* [Security Monitor](https://help.vtex.com/en/tutorial/vtex-shield--2CVk6H9eY2CBtHjtDI7BFh#security-monitor) +* [Penetration tests](https://help.vtex.com/en/tutorial/vtex-shield--2CVk6H9eY2CBtHjtDI7BFh#penetration-tests) +* [Web Application Firewall (WAF)](https://help.vtex.com/en/tutorial/vtex-shield--2CVk6H9eY2CBtHjtDI7BFh#web-application-firewall-waf) + +## VTEX WhatsApp AI Campaigns +[WhatsApp AI Campaigns](https://help.vtex.com/en/tutorial/recupere-checkouts-abandonados-com-whatsapp-ai-campaigns--20i0zLQHt72LKzVEmk1CRZ?&utm_source=autocomplete) is a feature developed by VTEX to recover abandoned checkouts. + +When a user leaves the payment page, the platform identifies this action. If the user does not return to complete the order within 1 hour, the feature sends them a notification via WhatsApp. + +The main advantages of this feature are: + +- **Improved customer experience:** Messages can be personalized to increase relevance and strengthen the relationship with the brand. + +- **Increased conversion rates and sales:** The feature encourages customers to return to the payment page to complete their purchase, thereby increasing sales and conversion rates for retailers. + +
+WhatsApp AI Campaigns is only available for stores using Store Framework that don't have Checkout customizations. +
diff --git a/docs/tracks/en/add-pickup-points.md b/docs/tracks/en/add-pickup-points.md index 2c9190b17..e5123df4b 100644 --- a/docs/tracks/en/add-pickup-points.md +++ b/docs/tracks/en/add-pickup-points.md @@ -32,7 +32,7 @@ Follow the step-by-step below to add a pickup point in your store: -![EN Cadastrar Pontos de Retirada GIF](https://images.ctfassets.net/alneenqid6w5/2vf3pXYddrDf1sybyoTon/efa6e8bc465fb5188c06b1d2deaa2eef/EN_Cadastrar_Pontos_de_Retirada_GIF.gif) +![EN Cadastrar Pontos de Retirada GIF](//images.ctfassets.net/alneenqid6w5/2vf3pXYddrDf1sybyoTon/efa6e8bc465fb5188c06b1d2deaa2eef/EN_Cadastrar_Pontos_de_Retirada_GIF.gif) diff --git a/docs/tracks/en/add-sku-specifications.md b/docs/tracks/en/add-sku-specifications.md index 971666048..0951bba06 100644 --- a/docs/tracks/en/add-sku-specifications.md +++ b/docs/tracks/en/add-sku-specifications.md @@ -34,7 +34,7 @@ To add the specifications, your store already needs to have departments, categor 7. Fill out the specification form fields. In the case of SKUs, the mandatory fields flag is selected by default. For more info on each field, access our article on [how to fill out SKU specification fields](https://help.vtex.com/en/tutorial/creating-sku-fields--tutorials_119) 8. Click on **Save** -![EN.1novo](https://images.ctfassets.net/alneenqid6w5/1UNDWQPmeRtLkc1VKqctAF/4e5526d5496d6f0b0fd0c1cc97d4bb05/EN.1novo.gif) +![EN.1novo](//images.ctfassets.net/alneenqid6w5/1UNDWQPmeRtLkc1VKqctAF/4e5526d5496d6f0b0fd0c1cc97d4bb05/EN.1novo.gif) The following steps will let you add SKU specification values: @@ -48,7 +48,7 @@ The following steps will let you add SKU specification values: 8. Click on **New Value** 9. Type in the **Name** of the desired value and click on **Save** -![EN.2novo](https://images.ctfassets.net/alneenqid6w5/2vwsLaRQy4JXIDCIreLhHg/db0b782d93a8ca16734a59105f9d264a/EN.2novo.gif) +![EN.2novo](//images.ctfassets.net/alneenqid6w5/2vwsLaRQy4JXIDCIreLhHg/db0b782d93a8ca16734a59105f9d264a/EN.2novo.gif) ### Link specifications to a SKU @@ -63,7 +63,7 @@ To include specifications to a **SKU**, complete the following steps: 6. Select the **Specifications** tab and choose the specification value for this SKU 7. Click on **Save** -![EN.3novo](https://images.ctfassets.net/alneenqid6w5/5IitjVxPxsC0gRmx8Gclpr/7a07cbc2c58f06e8379bc4c1771cbea6/EN.3novo.gif) +![EN.3novo](//images.ctfassets.net/alneenqid6w5/5IitjVxPxsC0gRmx8Gclpr/7a07cbc2c58f06e8379bc4c1771cbea6/EN.3novo.gif) ## Spreadsheet @@ -92,7 +92,7 @@ After filling in the spreadsheet data, follow the instructions below to import y 5. Click on **Select** to choose the filled out spreadsheet 6. Click on **Import** -![EN.4](https://images.ctfassets.net/alneenqid6w5/3hx1Cvscz5vuvSv05NRl4E/d2dd8151c493ee8d6765aa2ad1374c89/EN.4.gif) +![EN.4](//images.ctfassets.net/alneenqid6w5/3hx1Cvscz5vuvSv05NRl4E/d2dd8151c493ee8d6765aa2ad1374c89/EN.4.gif) ## API diff --git a/docs/tracks/en/adding-a-fixed-price.md b/docs/tracks/en/adding-a-fixed-price.md index 5e26a4ac6..7eeda3487 100644 --- a/docs/tracks/en/adding-a-fixed-price.md +++ b/docs/tracks/en/adding-a-fixed-price.md @@ -1,10 +1,10 @@ --- title: 'Adding a fixed price' id: 3g39iXkQza4AW7C7L814mj -status: CHANGED +status: PUBLISHED createdAt: 2019-07-04T13:53:38.630Z -updatedAt: 2023-03-29T21:16:34.391Z -publishedAt: 2023-03-29T18:18:57.294Z +updatedAt: 2024-05-15T16:01:59.100Z +publishedAt: 2024-05-15T16:01:59.100Z firstPublishedAt: 2019-07-17T19:46:38.452Z contentType: trackArticle productTeam: Marketing & Merchandising @@ -56,7 +56,7 @@ To delete an existing fixed price, follow the steps below. ## Pricing API -To create a fixed price via API, use the [Create or update price or fixed price](https://developers.vtex.com/vtex-rest-api/reference/prices-and-fixed-prices#createupdatepriceorfixedprice) endpoint of the Pricing API. +To create a fixed price via API, use the [Create or update price or fixed price](https://developers.vtex.com/docs/api-reference/pricing-api#put-/pricing/prices/-itemId-) endpoint of the Pricing API. ### Learn more diff --git a/docs/tracks/en/adding-a-loading-dock.md b/docs/tracks/en/adding-a-loading-dock.md index 7602ad8c0..ea45435fa 100644 --- a/docs/tracks/en/adding-a-loading-dock.md +++ b/docs/tracks/en/adding-a-loading-dock.md @@ -29,7 +29,7 @@ Follow the steps below to add a loading dock to your store: 4. Fill out the data entry fields. For more details on each field's meaning, refer to section [data entry fields](#data-entry-fields) below.; 5. **Save** changes. -![EN Cadastrar Doca GIF](https://images.ctfassets.net/alneenqid6w5/5RGUQFBMdcOPn3xV49SSqW/202dce17e72e2fb8da79961326626f03/EN_Cadastrar_Doca_GIF.gif) +![EN Cadastrar Doca GIF](//images.ctfassets.net/alneenqid6w5/5RGUQFBMdcOPn3xV49SSqW/202dce17e72e2fb8da79961326626f03/EN_Cadastrar_Doca_GIF.gif) ### Data entry fields diff --git a/docs/tracks/en/adding-a-price-rule.md b/docs/tracks/en/adding-a-price-rule.md index 489632d2e..da3ccaf37 100644 --- a/docs/tracks/en/adding-a-price-rule.md +++ b/docs/tracks/en/adding-a-price-rule.md @@ -3,8 +3,8 @@ title: 'Adding a price rule' id: 7fyZaYe1IGzL0qVC28tOBO status: PUBLISHED createdAt: 2019-07-04T13:53:15.461Z -updatedAt: 2023-03-29T18:50:59.023Z -publishedAt: 2023-03-29T18:50:59.023Z +updatedAt: 2023-08-21T17:10:07.115Z +publishedAt: 2023-08-21T17:10:07.115Z firstPublishedAt: 2019-07-17T19:42:10.960Z contentType: trackArticle productTeam: Marketing & Merchandising @@ -23,7 +23,7 @@ Follow the steps below to add a price rule to your store: ## Admin -1. In the VTEX Admin, go to *Prices > Price rules*, or type *Price rules* in the search bar at the top of the page. +1. In the VTEX Admin, go to **Prices > Price rules**, or type **Price rules** in the search bar at the top of the page. 2. Click on the green **New Rule** button. 3. In the first step, **What is the general data of this rule?**, select a trade policy from the *dropdown menu*. 4. In the second step, **What items will this rule apply to?**, choose whether the rule will apply to *all products* or *only to chosen categories and brands*. If you select the second option, you should also choose the **Categories** and/or desired **Brands**. diff --git a/docs/tracks/en/adding-extra-text-to-the-order-print.md b/docs/tracks/en/adding-extra-text-to-the-order-print.md index bad208411..d30bfbb03 100644 --- a/docs/tracks/en/adding-extra-text-to-the-order-print.md +++ b/docs/tracks/en/adding-extra-text-to-the-order-print.md @@ -38,7 +38,7 @@ After reloading inStore, whenever a salesperson prints an order, this text will Before adding extra text, the printout of the order summary has the following format: -![28. Adding extra text to the order print - 1](https://images.ctfassets.net/alneenqid6w5/6kSTTkw3pk8A7aiTJXqDJJ/ec86382eb7e27484f3f37a80752a6153/28._Adding_extra_text_to_the_order_print_-_1.png) +![28. Adding extra text to the order print - 1](//images.ctfassets.net/alneenqid6w5/6kSTTkw3pk8A7aiTJXqDJJ/ec86382eb7e27484f3f37a80752a6153/28._Adding_extra_text_to_the_order_print_-_1.png) In our example, we changed the `checkout-instore-custom.js` file by inserting the following extra text: @@ -50,4 +50,4 @@ window.INSTORE_CONFIG = { Now, whenever an order summary is printed, we will get the following result: -![28. Adding extra text to the order print - 2](https://images.ctfassets.net/alneenqid6w5/1g4wvz3z8tIEZuRSSiACps/c227091af9a69d0af04d21c2b6b0b8d3/28._Adding_extra_text_to_the_order_print_-_2.png) +![28. Adding extra text to the order print - 2](//images.ctfassets.net/alneenqid6w5/1g4wvz3z8tIEZuRSSiACps/c227091af9a69d0af04d21c2b6b0b8d3/28._Adding_extra_text_to_the_order_print_-_2.png) diff --git a/docs/tracks/en/adding-new-stores-to-instore.md b/docs/tracks/en/adding-new-stores-to-instore.md index b60b96b0c..2f2f9099b 100644 --- a/docs/tracks/en/adding-new-stores-to-instore.md +++ b/docs/tracks/en/adding-new-stores-to-instore.md @@ -3,8 +3,8 @@ title: 'Managing physical stores in VTEX Sales App' id: 5PSjRstg7UU4lOm0s8aqKN status: PUBLISHED createdAt: 2020-06-29T13:30:51.354Z -updatedAt: 2023-05-31T15:07:31.507Z -publishedAt: 2023-05-31T15:07:31.507Z +updatedAt: 2023-07-26T18:59:24.074Z +publishedAt: 2023-07-26T18:59:24.074Z firstPublishedAt: 2020-06-29T14:22:11.121Z contentType: trackArticle productTeam: Shopping @@ -25,7 +25,7 @@ This page allows you to perform the following actions: * [Edit](#editing-a-physical-store) * [Inactivate](#inactivating-a-physical-store) -![loja-fisica-EN](https://images.ctfassets.net/alneenqid6w5/6C1IhZgOyHi06ZogDIfTcF/516078c3146ebc1f4a7905faed445098/image.png) +![loja-fisica-EN](//images.ctfassets.net/alneenqid6w5/6C1IhZgOyHi06ZogDIfTcF/516078c3146ebc1f4a7905faed445098/image.png) The page displays the following information: @@ -50,7 +50,7 @@ You can add a physical store by following the steps below: ### Physical store fields -![loja-fisica2-en](https://images.ctfassets.net/alneenqid6w5/60OAU1QatgSvdghvRebAOW/6a50e8a8cd3f452b4102af5871ede996/image.png) +![loja-fisica2-en](//images.ctfassets.net/alneenqid6w5/60OAU1QatgSvdghvRebAOW/6a50e8a8cd3f452b4102af5871ede996/image.png) #### Identification diff --git a/docs/tracks/en/adding-product-specifications.md b/docs/tracks/en/adding-product-specifications.md index 6269e5059..8705bf627 100644 --- a/docs/tracks/en/adding-product-specifications.md +++ b/docs/tracks/en/adding-product-specifications.md @@ -35,7 +35,7 @@ To add specifications, your store already needs to have departments, categories, 7. Fill out the specification form fields. For more info on each field, access our article on [how to fill out product specification fields](https://help.vtex.com/en/tutorial/creating-a-product-field--tutorials_106). 8. Click on **Save**. -![EN.1novo](https://images.ctfassets.net/alneenqid6w5/2dF0ogtrRK8JwAfpklyJ7I/2ff6abcfd3e119739d8d383524b6305b/EN.1novo.gif) +![EN.1novo](//images.ctfassets.net/alneenqid6w5/2dF0ogtrRK8JwAfpklyJ7I/2ff6abcfd3e119739d8d383524b6305b/EN.1novo.gif) The following steps will let you add specification values: @@ -49,7 +49,7 @@ The following steps will let you add specification values: 8. Click on **New Value**. 9. Type in the **Name** of the desired value and click on **Save**. -![EN.2novo](https://images.ctfassets.net/alneenqid6w5/2LBqRIgwrRKGFRZI1k66xV/c225f4b00ecd036deb541355d10278e8/EN.2novo.gif) +![EN.2novo](//images.ctfassets.net/alneenqid6w5/2LBqRIgwrRKGFRZI1k66xV/c225f4b00ecd036deb541355d10278e8/EN.2novo.gif) ### Linking specifications to a product @@ -63,7 +63,7 @@ To include specifications to a **Product**, complete the following steps: 4. Select the **Specifications** tab and choose the specification value for this product. 5. Click on the **Product** tab and then on **Save**. -![EN.3novo](https://images.ctfassets.net/alneenqid6w5/6aLqyJEcn1gn7ZY6D1HOBR/b98761150ff82fce355480c78f7693e6/EN.3novo.gif) +![EN.3novo](//images.ctfassets.net/alneenqid6w5/6aLqyJEcn1gn7ZY6D1HOBR/b98761150ff82fce355480c78f7693e6/EN.3novo.gif) ## Spreadsheet @@ -92,7 +92,7 @@ After filling in the spreadsheet data, follow the instructions below to import y 5. Click on **Select** to choose the filled-out spreadsheet. 6. Click on **Import**. -![EN.4](https://images.ctfassets.net/alneenqid6w5/38zcVf51x9HpqztCxmfgRy/d4d6d36b35f4d0717c3d97fcc9c9223b/EN.4.gif) +![EN.4](//images.ctfassets.net/alneenqid6w5/38zcVf51x9HpqztCxmfgRy/d4d6d36b35f4d0717c3d97fcc9c9223b/EN.4.gif) ## API diff --git a/docs/tracks/en/adding-products.md b/docs/tracks/en/adding-products.md index 77348df09..973f7abf9 100644 --- a/docs/tracks/en/adding-products.md +++ b/docs/tracks/en/adding-products.md @@ -30,7 +30,7 @@ In the VTEX Admin, follow the steps below. 4. Fill out the product form fields. For more on what each field means, read our article on [product registration fields](https://help.vtex.com/en/tutorial/product-registration-fields--4dYXWIK3zyS8IceKkQseke). 5. Click on `Save` or `Save and add new SKU`, in case you want to add SKUs associated to that product. -![Catalogo - Cadastrar produto EN.gif?h=250](https://images.ctfassets.net/alneenqid6w5/4Egs4EQBhRUeVCGRvIyNE2/0a89b7d303c4b2a67a686bd9d696bff4/Catalogo_-_Cadastrar_produto_EN.gif_h_250) +![Catalogo - Cadastrar produto EN.gif?h=250](//images.ctfassets.net/alneenqid6w5/4Egs4EQBhRUeVCGRvIyNE2/0a89b7d303c4b2a67a686bd9d696bff4/Catalogo_-_Cadastrar_produto_EN.gif_h_250) ## Spreadsheet diff --git a/docs/tracks/en/adding-skus.md b/docs/tracks/en/adding-skus.md index dbef58c40..545c97b64 100644 --- a/docs/tracks/en/adding-skus.md +++ b/docs/tracks/en/adding-skus.md @@ -25,7 +25,7 @@ There are two flows which can be used to add SKUs through the VTEX Admin: creati ### Adding SKUs after creating a product 1. On the Product creation page, after filling out the fields, click on **Save and add new SKU**. - ![picture1.en](https://images.ctfassets.net/alneenqid6w5/3J1j18vSKiyJ4Bwy5ZLywM/bb8974140c754821ea0d10006a5f943a/picture1.en.png) + ![picture1.en](//images.ctfassets.net/alneenqid6w5/3J1j18vSKiyJ4Bwy5ZLywM/bb8974140c754821ea0d10006a5f943a/picture1.en.png) 2. You will be redirected to the SKU form page, where you need to fill out fields. For more on each field’s meaning, access our article on [how to fill in SKU creation fields](https://help.vtex.com/en/tutorial/sku-fields--21DDItuEQc6mseiW8EakcY). 3. Click on `Save`. @@ -43,7 +43,7 @@ There are two flows which can be used to add SKUs through the VTEX Admin: creati After adding a SKU you’ll need to also link an image to it in order to activate it. Follow the steps below to add an image: 1. On the page where you added a SKU, click on the **Images** tab -![picture6.en](https://images.ctfassets.net/alneenqid6w5/o99jKS63EZgaeahw9fQvn/47726c30833fd390f2c93f7ec6c0d404/picture6.en.png) +![picture6.en](//images.ctfassets.net/alneenqid6w5/o99jKS63EZgaeahw9fQvn/47726c30833fd390f2c93f7ec6c0d404/picture6.en.png) 2. Click on `Insert` and choose the image you want to add. 3. Fill out the **Text** (image alt tag) and **Label** fields. The label will be used to assist with your site’s page template organization, by referencing the value contained within, i.e. front, side, upper side, etc. 4. Click on `Send`. @@ -53,7 +53,7 @@ After adding a SKU you’ll need to also link an image to it in order to activat After adding the images, you must add the SKU specifications. The next step on this track will explain how to add specifications. 1. Click on the **Specifications** tab. -![picture7.en](https://images.ctfassets.net/alneenqid6w5/4rKSynG7dNq1iwcwLZBKQo/6180b20ecf55cc6a841ac81757dd0f26/picture7.en.png) +![picture7.en](//images.ctfassets.net/alneenqid6w5/4rKSynG7dNq1iwcwLZBKQo/6180b20ecf55cc6a841ac81757dd0f26/picture7.en.png) 2. Fill out the mandatory fields. Specifications may vary according to the selected SKU category. 3. Click on `Save`. diff --git a/docs/tracks/en/adding-vendors.md b/docs/tracks/en/adding-vendors.md index 85cbacdb5..cff96dcf1 100644 --- a/docs/tracks/en/adding-vendors.md +++ b/docs/tracks/en/adding-vendors.md @@ -18,7 +18,7 @@ If you have set up your store using the __Easy Setup__ flow you may have already When you enter VTable (https://{{AccountName}}.myvtex.com/admin/vtable) you will see two applications, __Stores Admin__ and __Vendors Admin__: -![inStore aplicacoes vtable](https://images.ctfassets.net/alneenqid6w5/6BRkoPO2cMOQkYkuSOeCO6/641c901771af479df13a487c123aff23/inStore_aplicacoes_vtable.png) +![inStore aplicacoes vtable](//images.ctfassets.net/alneenqid6w5/6BRkoPO2cMOQkYkuSOeCO6/641c901771af479df13a487c123aff23/inStore_aplicacoes_vtable.png) Click __Vendors Admin__ to open the table where we will add a new vendor. @@ -26,7 +26,7 @@ If you have already registered a seller through __Easy Setup__, just click on __ > __IMPORTANT__: the email of each vendor __CAN'T__ be the same used in VTEX platform, because your admin email has permissions that a salesperson should not have, so it is necessary to use some other email without privileges on the platform. -![inStore adicionando vendedor](https://images.ctfassets.net/alneenqid6w5/3WGuWnOeY8emcmuIqcE0uE/74586856739dcee97163835710a85780/inStore_adicionando_vendedor.png) +![inStore adicionando vendedor](//images.ctfassets.net/alneenqid6w5/3WGuWnOeY8emcmuIqcE0uE/74586856739dcee97163835710a85780/inStore_adicionando_vendedor.png) If you skipped the vendor creation step in __Easy Setup__ and you don't have any vendors created, you will need to get the __Store__ ID in the __Stores Admin__ in VTable. diff --git a/docs/tracks/en/adding-warehouses.md b/docs/tracks/en/adding-warehouses.md index 38c565312..137d31946 100644 --- a/docs/tracks/en/adding-warehouses.md +++ b/docs/tracks/en/adding-warehouses.md @@ -29,7 +29,7 @@ Follow the steps below to add a warehouse to your store: 4. Fill out the inventory form fields. For more on each field's meaning, see the [Data Entry Fields](#data-entry-fields) section below. 5. **Save**. -![EN Cadastrar Estoque GIF](https://images.ctfassets.net/alneenqid6w5/4teusm8ha4Qp7z2SJ8C6R6/d1e9f85854f1da52135f6920b1ad8aaa/EN_Cadastrar_Estoque_GIF.gif) +![EN Cadastrar Estoque GIF](//images.ctfassets.net/alneenqid6w5/4teusm8ha4Qp7z2SJ8C6R6/d1e9f85854f1da52135f6920b1ad8aaa/EN_Cadastrar_Estoque_GIF.gif) ### Data Entry Fields diff --git a/docs/tracks/en/allowing-order-replacement.md b/docs/tracks/en/allowing-order-replacement.md index ff3dd7481..5d53bd316 100644 --- a/docs/tracks/en/allowing-order-replacement.md +++ b/docs/tracks/en/allowing-order-replacement.md @@ -3,8 +3,8 @@ title: 'Allowing order replacement' id: 381eYJw7lrypjGq3hmPtGV status: PUBLISHED createdAt: 2019-11-18T11:57:28.677Z -updatedAt: 2023-03-31T22:52:53.575Z -publishedAt: 2023-03-31T22:52:53.575Z +updatedAt: 2024-04-01T17:58:20.948Z +publishedAt: 2024-04-01T17:58:20.948Z firstPublishedAt: 2019-11-18T12:20:58.872Z contentType: trackArticle productTeam: Post-purchase @@ -18,6 +18,10 @@ trackSlugEN: orders The goal is to help them correct errors without having to manually place a new order or contact your support, which facilitates the operation of your store and reduces costs. +
+Orders with partial invoices cannot be canceled. If the customer wants to replace or remove items from the order, it is possible to change the order. +
+ ## Enabling order replacement This feature is available to all stores. To enable it, follow the steps below: diff --git a/docs/tracks/en/amazon-account-settings.md b/docs/tracks/en/amazon-account-settings.md index acc863e3e..9cc22ae1c 100644 --- a/docs/tracks/en/amazon-account-settings.md +++ b/docs/tracks/en/amazon-account-settings.md @@ -1,9 +1,9 @@ --- title: 'Amazon account settings' id: 43L0dpbjLBz6tcim1BbTzf -status: PUBLISHED +status: CHANGED createdAt: 2019-02-28T23:01:18.628Z -updatedAt: 2023-03-08T20:38:03.932Z +updatedAt: 2023-11-09T22:36:18.079Z publishedAt: 2023-03-08T20:38:03.932Z firstPublishedAt: 2019-02-28T23:02:20.905Z contentType: trackArticle diff --git a/docs/tracks/en/amazon.md b/docs/tracks/en/amazon.md index 6311941b0..1cb10e9dc 100644 --- a/docs/tracks/en/amazon.md +++ b/docs/tracks/en/amazon.md @@ -16,7 +16,7 @@ trackSlugEN: amazon-integration Amazon is an ecommerce platform and is considered one of the five largest technology companies in the world. It currently sells a variety of products, such as toys, electronics, clothing, accessories and others In addition, the online retail giant offers streaming services, cloud storage, and virtual assistants. -![amazon logo](https://images.ctfassets.net/alneenqid6w5/3hRQ23BqGdnYGkQtzOtsRF/abbcb463e142e13825d97358da9af010/amazon_logo.png) +![amazon logo](//images.ctfassets.net/alneenqid6w5/3hRQ23BqGdnYGkQtzOtsRF/abbcb463e142e13825d97358da9af010/amazon_logo.png) The integration with Amazon sends products from your VTEX store's catalog to Amazon, allowing you to list your products and increase your sales. diff --git a/docs/tracks/en/apple-pay.md b/docs/tracks/en/apple-pay.md new file mode 100644 index 000000000..0518dded9 --- /dev/null +++ b/docs/tracks/en/apple-pay.md @@ -0,0 +1,53 @@ +--- +title: 'Apple Pay' +id: STKWiXJSR9ImPt5EEC2aL +status: PUBLISHED +createdAt: 2023-06-28T14:04:58.979Z +updatedAt: 2024-06-25T21:02:43.540Z +publishedAt: 2024-06-25T21:02:43.540Z +firstPublishedAt: 2023-06-28T14:13:24.803Z +contentType: trackArticle +productTeam: Shopping +slug: apple-pay +locale: en +trackId: 6X8YyZBoVJpz5R8oXciTyu +trackSlugEN: digital-wallet-e-wallet +--- + +Your customers can shop using Apple Pay, the [digital wallet](https://help.vtex.com/en/tracks/digital-wallet-e-wallet--6X8YyZBoVJpz5R8oXciTyu/7jLbdfch9Oe2yYbQa9zwE1) from Apple. For this, you need to fulfill some requirements: + +- Have an account in `developer.apple.com`. +- Hire a provider that processes payments with Apple Pay. + +
+ Apple Pay currently only works on MacOs, IOS operating systems, and the Safari browser. For more information, go to Devices compatible with Apple Pay. +
+ +## Setting up the payment provider + +Firstly, you need to configure a provider in your store's Admin that processes transactions with Apple Pay, such as [Adyen](https://help.vtex.com/en/tutorial/configuring-payment-with-adyenv3) and [Stripe](https://help.vtex.com/en/tutorial/configuring-stripe-gateway-affiliation--fwF2wk2FQKrODrWWkvSLO). + +To check all the provider options available for this payment method, access the list as described in Step 5 of the section [Set up payment with Apple Pay](#setting-up-payment-with-apple-pay). + +
+ Before starting to configure the provider, you must register your Merchant ID with Apple Pay. +
+ +## Setting up payment with Apple Pay + +1. In the VTEX Admin, go to **Store Settings** > **Payment** > **Settings**, or type **Settings** in the search bar at the top of the page. +2. Click the __Payment conditions__ tab and then the `+` button. +3. Select the __Apple Pay__ payment method. +4. Click the `Status` button to enable this payment condition. +5. In the __Process with provider__ field, select the provider that will be used to process the payments. +6. If there is an anti-fraud set up in your store, you can activate it for this payment condition by checking the __Use anti-Fraud solution__ box. +7. Choose whether you want payments to be made in cash or installments. +8. If you wish, you can also opt for a [special payment condition](https://help.vtex.com/en/tutorial/special-conditions--tutorials_456). +9. Click `Save`. + +After following the indicated steps, Apple Pay may take up to 10 minutes to appear at your store's checkout as a payment option. + +### Related articles + +- [Setting up Merchant ID in Apple Pay](https://developers.vtex.com/vtex-rest-api/docs/setting-up-merchant-id-in-apple-pay) +- [Configuring payment special conditions](https://help.vtex.com/en/tutorial/special-conditions--tutorials_456) diff --git a/docs/tracks/en/associating-a-template-with-a-layout.md b/docs/tracks/en/associating-a-template-with-a-layout.md index 8ceef1579..999174d06 100644 --- a/docs/tracks/en/associating-a-template-with-a-layout.md +++ b/docs/tracks/en/associating-a-template-with-a-layout.md @@ -30,4 +30,4 @@ This association is made in the layout properties setting. To get there, follow 6. Select the template you want to associate with this layout. 7. Type "yes" to confirm the change (this step is necessary because this is a critical change for the site, as the page's front-end will be replaced). -![CMS 4 1](https://images.ctfassets.net/alneenqid6w5/6ZaVxrZUn0cegcQni61zsc/58fd2f24e7b8b36636b0088d945c1204/CMS_4_1.png) +![CMS 4 1](//images.ctfassets.net/alneenqid6w5/6ZaVxrZUn0cegcQni61zsc/58fd2f24e7b8b36636b0088d945c1204/CMS_4_1.png) diff --git a/docs/tracks/en/autocomplete-search.md b/docs/tracks/en/autocomplete-search.md index 8b80535b3..c8fa4fea6 100644 --- a/docs/tracks/en/autocomplete-search.md +++ b/docs/tracks/en/autocomplete-search.md @@ -55,22 +55,22 @@ Another advantage for the store's manager is the increase in conversion due to t This section displays the most searched terms on the website by other customers. -![top-busca-EN](https://images.ctfassets.net/alneenqid6w5/2gToQi6Nms00oiWUKUbARZ/a935147445ee66de24f43b5c27498119/top-busca-EN.png) +![top-busca-EN](//images.ctfassets.net/alneenqid6w5/2gToQi6Nms00oiWUKUbARZ/a935147445ee66de24f43b5c27498119/top-busca-EN.png) ## Last searches This section displays the last searches performed by the customer. This way, it is possible to start the interaction with the search instantly. -![historico-EN](https://images.ctfassets.net/alneenqid6w5/4MGjASLdfoocOJUHqNQZ3S/a1f82e4d16a67dd446bd8b00117a3744/historico-EN.png) +![historico-EN](//images.ctfassets.net/alneenqid6w5/4MGjASLdfoocOJUHqNQZ3S/a1f82e4d16a67dd446bd8b00117a3744/historico-EN.png) ## Search suggestions This section displays the terms and categories other users searched related to the search performed at that time. -![sugest-EN](https://images.ctfassets.net/alneenqid6w5/1yoepV91SSqKxLr0VVD8AX/4b80f72d4c5c5352c2399a1fbec2489e/sugest-EN.png) +![sugest-EN](//images.ctfassets.net/alneenqid6w5/1yoepV91SSqKxLr0VVD8AX/4b80f72d4c5c5352c2399a1fbec2489e/sugest-EN.png) ## Product suggestion This section shows the products that correspond to the search carried out at that moment. By displaying products related to your search while you are typing, it reduces dropouts and gives the user the possibility to make a more dynamic purchase. -![produtos-EN](https://images.ctfassets.net/alneenqid6w5/5QMMNF3iCB2428Ycmswtvd/40062662cd777497d54a86eadb13a1d0/produtos-EN.png) +![produtos-EN](//images.ctfassets.net/alneenqid6w5/5QMMNF3iCB2428Ycmswtvd/40062662cd777497d54a86eadb13a1d0/produtos-EN.png) diff --git a/docs/tracks/en/availability.md b/docs/tracks/en/availability.md index d6b9ca40b..35d66a8c5 100644 --- a/docs/tracks/en/availability.md +++ b/docs/tracks/en/availability.md @@ -3,8 +3,8 @@ title: '​​Availability' id: 7LMQbWK5nElIkXo0NK8Kux status: PUBLISHED createdAt: 2021-10-04T18:01:24.137Z -updatedAt: 2021-10-04T18:18:56.501Z -publishedAt: 2021-10-04T18:18:56.501Z +updatedAt: 2023-12-07T19:28:15.731Z +publishedAt: 2023-12-07T19:28:15.731Z firstPublishedAt: 2021-10-04T18:18:56.501Z contentType: trackArticle productTeam: Marketing & Merchandising @@ -16,7 +16,7 @@ trackSlugEN: vtex-intelligent-search To generate a search result, VTEX Intelligent Search takes into account the availability of each product found in the search. Available products will always have priority over unavailable products in the search results. -When checking the availability of a product, VTEX Intelligent Search uses the **Show out of stock** field in the [Catalog](https://help.vtex.com/en/tracks/catalog-101--5AF0XfnjfWeopIFBgs3LIQ/3rA2tTpIoEXdv2nzC27zxR) to verify which products will be displayed even if they are unavailable. If the product configuration defines that it will not be displayed when it is out of stock, the platform will place it at the end of the search results. VTEX Intelligent Search also checks if: +When checking the availability of a product, VTEX Intelligent Search uses the **Show out of stock** field in the [Catalog](https://help.vtex.com/en/tracks/catalog-101--5AF0XfnjfWeopIFBgs3LIQ/3rA2tTpIoEXdv2nzC27zxR) to verify which products will be displayed even if they are unavailable. If the product configuration specifies that it should not be displayed when out of stock, the platform will not showcase the product. However, if the configuration indicates that the product should be displayed even when out of stock, the platform will position it at the end of the search results. VTEX Intelligent Search also checks if: - The product in question is active. - At least one product SKU is active. diff --git a/docs/tracks/en/b2b-form.md b/docs/tracks/en/b2b-form.md index eb554d1ec..64e904408 100644 --- a/docs/tracks/en/b2b-form.md +++ b/docs/tracks/en/b2b-form.md @@ -46,12 +46,12 @@ Examples of how the form with legal entity is presented in inStore: __B2B Form__ - optional and closed: -![b2b-opcional-fechado](https://images.ctfassets.net/alneenqid6w5/5gFb3SBRocc6Gwcm4YusAA/86d15e9f80377edc8bda880c2fda829c/b2b-opcional-fechado.png) +![b2b-opcional-fechado](//images.ctfassets.net/alneenqid6w5/5gFb3SBRocc6Gwcm4YusAA/86d15e9f80377edc8bda880c2fda829c/b2b-opcional-fechado.png) __B2B Form__ - optional and open: -![b2b-opcional-aberto](https://images.ctfassets.net/alneenqid6w5/5KlFHUrxhmWmiK468eogck/f13e50591cb44afb21c804c6f3d7618b/b2b-opcional-aberto.png) +![b2b-opcional-aberto](//images.ctfassets.net/alneenqid6w5/5KlFHUrxhmWmiK468eogck/f13e50591cb44afb21c804c6f3d7618b/b2b-opcional-aberto.png) __B2B Form__ - mandatory (all fields come already open): -![b2b-obrigatorio](https://images.ctfassets.net/alneenqid6w5/1t7EvHWtg0AiSsUSkaAqUi/3f704862cc694d3feeaf540fabfba228/b2b-obrigatorio.png) +![b2b-obrigatorio](//images.ctfassets.net/alneenqid6w5/1t7EvHWtg0AiSsUSkaAqUi/3f704862cc694d3feeaf540fabfba228/b2b-obrigatorio.png) diff --git a/docs/tracks/en/backend-integrations.md b/docs/tracks/en/backend-integrations.md new file mode 100644 index 000000000..fcf3b4cdd --- /dev/null +++ b/docs/tracks/en/backend-integrations.md @@ -0,0 +1,408 @@ +--- +title: 'Backend integrations' +id: 7euXDZR5CCnVFSrXyczIhu +status: PUBLISHED +createdAt: 2024-02-05T13:23:32.848Z +updatedAt: 2024-02-23T02:06:48.878Z +publishedAt: 2024-02-23T02:06:48.878Z +firstPublishedAt: 2024-02-22T14:06:58.203Z +contentType: trackArticle +productTeam: Others +slug: backend-integrations +locale: en +trackId: eSDNk26pdvemF3XKM0nK9 +trackSlugEN: vtex-store-overview +--- + +Integrations normally begin with back-office software, which allows the management of essential parts of the operation related to [Catalog](https://help.vtex.com/en/tracks/vtex-store-overview--eSDNk26pdvemF3XKM0nK9/75MX4aorniD0BYAB8Nwbo7#catalog), [Pricing](https://help.vtex.com/en/tracks/vtex-store-overview--eSDNk26pdvemF3XKM0nK9/75MX4aorniD0BYAB8Nwbo7#prices), [Logistics](https://help.vtex.com/en/tracks/vtex-store-overview--eSDNk26pdvemF3XKM0nK9/75MX4aorniD0BYAB8Nwbo7#logistics), and [Orders](https://help.vtex.com/en/tracks/vtex-store-overview--eSDNk26pdvemF3XKM0nK9/75MX4aorniD0BYAB8Nwbo7#pedidos). The main types of software in the back office are: + +- ERP (Enterprise Resource Planning) +- WMS (Warehouse Management System) +- PIM (Product Information Manager) +- CRM (Customer Relationship Management) + +In addition to the back office, you can integrate the ecommerce platform with other systems that add new features. One example is [payment providers](https://help.vtex.com/en/tracks/vtex-store-overview--eSDNk26pdvemF3XKM0nK9/3MYcZaojb5HSUg6ufm6GxQ#payments), which allow you to communicate with providers to process payments and include additional payment methods in the [checkout](https://help.vtex.com/en/tracks/vtex-store-overview--eSDNk26pdvemF3XKM0nK9/3MYcZaojb5HSUg6ufm6GxQ#checkout). + +## ERP integration + +A store's back-office integration setup begins with the ERP software. Other types of software may be used in the back office for specific purposes, such as PIM for managing product data, and WMS for managing inventory. + +ERPs and other types of software may have native integrations with VTEX. If not, you will need to implement your own middleware using [VTEX APIs](https://developers.vtex.com/docs/api-reference) to integrate the software with your VTEX account. + +The setup process consists of two phases: **initial setup** and **middleware configuration**. After completing these phases, the operational workflow, used for the store's daily operations, will be visible. Learn more about setup in the [Back office integration guide (ERP/PIM/WMS)](https://developers.vtex.com/docs/guides/erp-integration-guide). + +### Initial setup + +In this phase, all necessary procedures are conducted to ensure the [VTEX account](https://help.vtex.com/en/tracks/vtex-store-overview--eSDNk26pdvemF3XKM0nK9/4yPqZQyj0t675QpcG7H6yl#vtex-account-types) is furnished with all the product information. This includes integrating the catalog, products, prices, and store inventory. Generally, there are three methods to configure this phase: + +- Integrating with external tools. +- Importing spreadsheets. +- Manual input via the VTEX Admin. + +You must follow the setup steps for this phase in the order shown below. Detailed descriptions of each step can be found in the respective subsections of the [Integrations](#integrations) section of this article. + +1. [Catalog architecture](#catalog-architecture) + + a. Category tree + + b. Brands + + c. Specifications (groups and fields) + +2. [Importing products](#importing-products) + + a. Importing products + + b. Importing product specifications + + c. Adding products to the trade policy + + d. Importing SKUs + + e. Importing SKU specifications + + f. Importing SKU images + +3. [Importing prices](#prices) + + a. Defining base prices + + b. Defining fixed prices for specific contexts + +4. [Importing inventory](#inventory) + + a. Creating warehouses + + b. Updating SKU inventory + +### Middleware configuration + +In this phase, all necessary procedures enable the store to process orders. This includes integrating notifications about changes to orders and actions to process orders. The integrations can be performed in two ways: + +- **Platform integration:** This option involves using a third-party platform, known as Platform-as-a-Service (PaaS), which offers a ready-made solution to integrate with VTEX, requiring minimal development effort. +- **In-house development:** This option involves developing and maintaining your own integration software. The middleware must be capable of handling scalability issues that may arise during sales peaks, such as those experienced during sales events like Black Friday. + +You must follow the setup steps for this phase in the order shown below. A detailed description of each step can be found in the respective subsections of the [Integrations](#integrations) section. + +1. [Order integration/notification](#order-integration) + + a. Configuring a feed or hook + +2. [Order processing](#order-processing) + + a. Change order + + b. Cancellation + + c. Invoicing + + d. Tracking + +### ERP integration behavior + +After configuring the store and integrating with the middleware, the general flow of information will follow this format: + +![ERP-integrations-en](//images.ctfassets.net/alneenqid6w5/7G5OqBkp2i7tpz19u6XBFy/8e7c022f2bfa116bccf9ccdc80ac2ca7/Diagrama_do_fluxo_de_integra__o_com_o_ERP_-_Frame_2.jpg) + +Each request or process represented by the arrows in the diagram above is triggered by a different type of event in the operation of an ecommerce store. Learn more about this flow in the [Back office integration guide (ERP/PIM/WMS)](https://developers.vtex.com/docs/guides/erp-integration-guide#ongoing-middleware-flow). + +## Integrations + +In this section, we will cover the main integrations necessary for running a VTEX store. These integrations encompass a wide range of aspects, including catalog and customer data integration, order management, and single sign-on (SSO). Each integration will be detailed in the sections below. + +### Catalog architecture + +On VTEX, [Catalog](https://help.vtex.com/en/tracks/vtex-store-overview--eSDNk26pdvemF3XKM0nK9/75MX4aorniD0BYAB8Nwbo7#catalog) is the module used for configuring the characteristics of the store's products to make them available to customers. You must create your catalog in the following order: + +1. Creating the [category tree](#category-tree). +2. Adding the [brands](#brands). +3. Adding the [specifications](#specifications) (optional). +4. Importing [products](#importing-products). +5. Importing [SKUs](#importing-products). +6. [Associating specifications with products and SKUs.](#importing-products) + +Learn more about Catalog and back office configuration in the [Catalog](https://developers.vtex.com/docs/guides/catalog-overview) and [Set up catalog](https://developers.vtex.com/docs/guides/erp-integration-set-up-catalog) articles. + +#### Category tree + +After understanding and planning the store's [catalog architecture](https://help.vtex.com/en/tracks/vtex-store-overview--eSDNk26pdvemF3XKM0nK9/75MX4aorniD0BYAB8Nwbo7#catalog-architecture), you can create categories in the following ways: + +1. **VTEX Admin:** Create each category through the user interface. For more details, see [Creating Categories](https://help.vtex.com/pt/tracks/catalogo-101--5AF0XfnjfWeopIFBgs3LIQ/3UYjVS03JbleGPh0Ckpic1). +2. **Catalog API:** Create each category by making API calls. For more details, see [Catalog API](https://developers.vtex.com/docs/api-reference/catalog-api#post-/api/catalog/pvt/category). +3. **Back-office integration:** Import categories from an external back-office software (ERP or PIM) integrated with VTEX. The software may already offer native integration with VTEX or require the development of middleware that uses the [Catalog API](https://developers.vtex.com/docs/api-reference/catalog-api#overview). See [Category migration from ERP](https://developers.vtex.com/docs/guides/erp-integration-set-up-catalog#category-migration-from-erps) for more details. + +
+When importing categories from external software, the category structure in the software may differ from that of VTEX. In this case, we recommend creating an inactive "mock" category. This category will remain invisible on the storefront and serve as a temporary repository to receive all products and SKUs during the import process. Once the import is complete, you can manually organize the products within the VTEX Admin to match the desired category tree. +
+ +There are some limitations to be aware of when managing categories: + +- **Moving categories:** Although it is possible to move categories to different levels (higher/lower) and/or different departments, this is very risky due to the specifications attached to the category. This action can negatively affect product information since products inherit both previous and new specifications. +- **Deleting categories:** Deleting a category requires a [complete clean-up](https://help.vtex.com/en/tutorial/database-maintenance-full-cleanup--34P9LGs7BCIQK6acQom802) of the store's catalog. + +For more information about importing categories into the back office, check the [Categories](https://developers.vtex.com/docs/guides/categories) article. + +#### Brands + +[Brands](https://help.vtex.com/en/tracks/catalog-101--5AF0XfnjfWeopIFBgs3LIQ/7i3sB8fgkqUp5NoH5yJtfh) are product attributes that help customers identify both the product and the company behind it. A product must be associated with a single brand, which means that creating brands is a mandatory step in configuring the catalog. Brands can be created through: + +1. **VTEX Admin:** Create each brand using the user interface. Learn more in [Registering Brands](https://help.vtex.com/en/tracks/catalogo-101--5AF0XfnjfWeopIFBgs3LIQ/7lEGOSpAlQJCs5eUc5XFmR). +2. **Catalog API:** Create each brand by making API calls. Learn more in [Catalog API](https://developers.vtex.com/docs/api-reference/catalog-api#post-/api/catalog/pvt/brand). +3. **Back-office integration:** Import brands from an external back-office software (ERP or PIM) integrated with VTEX. The software may already offer native integration with VTEX or may require the development of middleware that uses the [Catalog API](https://developers.vtex.com/docs/api-reference/catalog-api#overview). Learn more in [Creating Brands in the Catalog configuration guide for back-office](https://developers.vtex.com/docs/guides/erp-integration-set-up-catalog#create-brands). + +
+If the back-office system has no brand information, you can apply the same approach as mentioned previously for category migration by creating an inactive "mock" brand to be used exclusively for migration purposes. Subsequently, product information can then be manually entered. +
+ +For more information on importing brands into the back office, check the [Brands](https://developers.vtex.com/docs/guides/brands) article. + +#### Specifications + +[Specifications](https://help.vtex.com/en/tracks/catalog-101--5AF0XfnjfWeopIFBgs3LIQ/2NQoBv8m4Yz3oQaLgDRagP) are additional properties that can be assigned to products and SKUs in the store. They will be used when creating search filters and distinguishing SKUs and products on the product page. Specifications can be created through [back-office integrations](https://developers.vtex.com/docs/guides/erp-integration-set-up-catalog#create-specifications-groups) by using the [Catalog API](https://developers.vtex.com/docs/api-reference/catalog-api#overview). + +There are three types of specifications, which should be created in the following order: + +1. Specification groups +2. Specification fields +3. Specification values + +The diagram below illustrates this procedure. + +![catalog_specification_diagram_EN](//images.ctfassets.net/alneenqid6w5/16tZGd00Gxeqk5awp711gz/2f813d423b73074446a2e2a743e22328/catalog_specification_diagram_EN.png) + +Specifications follow the Catalog hierarchy. When a group is created within a department or category, it will be inherited by the subsequent lower levels. + +After creating groups, fields, and values, specifications must be associated with products and SKUs. These procedures are described in the next section: +[Importing products](#importing-products). + +To learn more about importing specifications into the back office, check the [Specifications](https://developers.vtex.com/docs/guides/specifications) article. + +### Importing products + +Importing products refers to the act of transferring all relevant product information from an ERP or PIM system to the VTEX platform. This step keeps the product catalog up to date and synced with the store. Whether managing a wide variety of products, SKUs, or different variations, effective product importing is essential to the customer experience. + +On VTEX, it is important to understand the distinction between products and SKUs: + +- [Product](https://help.vtex.com/en/tracks/catalog-101--5AF0XfnjfWeopIFBgs3LIQ/1wmX3QvQVxbKVmalhIE5Ru): Abstract catalog unit, visible on the store shelves. +- [SKU](https://help.vtex.com/en/tracks/catalogo-101--5AF0XfnjfWeopIFBgs3LIQ/3mJbIqMlz6oKDmyZ2bKJoA): Concrete catalog unit in stock, representing specific variations of a product, such as color, size, and other attributes. SKUs are displayed as individual items on product pages. SKUs are displayed as individual items on product pages. + +
+The way in which products and SKUs are structured directly influences the customer's shopping experience. +
+ +You should import products in the order shown in the table below: + +| **Action** | **Description** | **Methods** | +| :--- | :--- | :--- | +| 1. Import products | Add products to the catalog. | | +| 2. Import product specifications | Complete the product specifications in the catalog. | | +| 3. Add the products to the trade policy | Associate products with their respective trade policies by defining specific rules (pricing, payments, shipping strategy, etc.) based on the sales channel or audience. Ensure that all products are at least added to the main trade policy. | | +| 4. Import SKUs | Add SKUs to the products in the catalog. | | +| 5. Import SKU specifications | Complete the SKU specifications in the catalog. | | +| 6. Import SKU images | Add images to the SKUs. | | + +
+ +
+The product information in the ERP is often not suitable for use and display in the ecommerce store. For this reason, the information will need to undergo an enhancement process. This can include restructuring categories and creating more descriptive and appealing product descriptions. +
+ +After the import, it's also important to ensure that product and SKU information is kept up to date. You can check the instructions in the [Update or delete information](https://developers.vtex.com/docs/guides/erp-integration-updating-and-deleting-information) article. + +For more information about importing products into the back office, check the [Import products](https://developers.vtex.com/docs/guides/erp-integration-import-products) article. + +### Prices + +[Prices](https://help.vtex.com/en/tracks/vtex-store-overview--eSDNk26pdvemF3XKM0nK9/75MX4aorniD0BYAB8Nwbo7#prices) are the sales value of SKUs and are stored in [price tables](https://help.vtex.com/en/tracks/precos-101--6f8pwCns3PJHqMvQSugNfP/1wAm5m3IUfIj6maBdaRJt8). To ensure that your store products are competitively priced and tailored to various sales channels, you need to understand how pricing information is integrated into the VTEX platform. + +In sales operations, it is common to delegate price calculation to the ERP, from which this data can be imported. Prices have a base value defined for each SKU and can vary depending on the context. The steps for importing prices are as follows: + +1. **Define the base price:** The base price is used as a reference for determining the price of a product in the VTEX pricing system. The base price of a SKU can be imported via integration using the [Pricing API](https://developers.vtex.com/docs/api-reference/pricing-api#put-/pricing/prices/-itemId-) or [created through the VTEX Admin](https://help.vtex.com/en/tracks/precos-101--6f8pwCns3PJHqMvQSugNfP/P99EjtrlRHk92Q8qDPq29). +2. **Define fixed prices for specific contexts:** The base price can be adjusted or modified based on specific rules, calculations, or fixed prices to arrive at the SKU's final retail price in different contexts. These contexts include the [trade policy](https://help.vtex.com/en/tutorial/como-funciona-uma-politica-comercial--6Xef8PZiFm40kg2STrMkMV), [customer group](https://help.vtex.com/en/tutorial/como-criar-um-cluster-de-clientes--frequentlyAskedQuestions_1724), [promotion](https://help.vtex.com/en/tracks/promocoes--6asfF1vFYiZgTQtOzwJchR), among other factors. Fixed prices for specific contexts can be imported by integration using the [Pricing API](https://developers.vtex.com/docs/api-reference/pricing-api#put-/pricing/prices/-itemId-), [imported via spreadsheet](https://help.vtex.com/en/tracks/precos-101--6f8pwCns3PJHqMvQSugNfP/5lV5s54lQ69zPXxngbpI5D#importing-prices), or [created through the VTEX Admin](https://help.vtex.com/en/tracks/precos-101--6f8pwCns3PJHqMvQSugNfP/3g39iXkQza4AW7C7L814mj#admin). + +After importing, it's also important to ensure that the pricing information is kept up to date. You can check the instructions in the [Update or delete information](https://developers.vtex.com/docs/guides/erp-integration-updating-and-deleting-information#pricing-updates) article. + +For more information about importing prices into the back office, check the [Import prices](https://developers.vtex.com/docs/guides/erp-integration-import-prices) article. + +### Inventory + +In the VTEX [Logistics](https://help.vtex.com/en/tracks/vtex-store-overview--eSDNk26pdvemF3XKM0nK9/75MX4aorniD0BYAB8Nwbo7#logistics) module, [inventory](https://help.vtex.com/en/tutorial/gerenciar-itens-em-estoque--tutorials_139) consists of the relationship between a store's sales items (SKUs) and the locations where these items are stored, known as [warehouses](https://help.vtex.com/en/tutorial/estoque--6oIxvsVDTtGpO7y6zwhGpb). Efficient management of this inventory when importing data into VTEX is crucial to provide customers with accurate product availability, thereby enhancing the [logistics and shipping](https://help.vtex.com/en/tutorial/fulfillment-logistica-vtex--53udnvI5eBy8DKo8FOjMoP) process. + +These are the steps for importing inventory: + +1. **Create warehouses:** Define the physical or virtual locations where the SKUs will be stored. Warehouses can be imported via integration using the [Logistics API](https://developers.vtex.com/docs/api-reference/logistics-api#post-/api/logistics/pvt/configuration/warehouses) or [created through the VTEX Admin](https://help.vtex.com/en/tutorial/gerenciar-estoque--tutorials_137). +2. **Update SKU inventory:** Enter the available quantity of each item in the warehouses. Warehouses can be imported via integration using the [Logistics API](https://developers.vtex.com/docs/api-reference/logistics-api#put-/api/logistics/pvt/inventory/skus/-skuId-/warehouses/-warehouseId-), via [spreadsheet](https://help.vtex.com/en/tutorial/importando-e-exportando-planilha-de-estoque--tutorials_2034), or [updated through the VTEX Admin](https://help.vtex.com/en/tutorial/como-atualizar-estoque--2MDwYV1COA6YuoiY22AyGo). + +After importing, it is also important to ensure that the price information is kept up to date. You can check the instructions in the [Update or delete information](https://developers.vtex.com/docs/guides/erp-integration-updating-and-deleting-information#pricing-updates) article. + +For more information about importing inventory into the back office, check the [Import inventory](https://developers.vtex.com/docs/guides/erp-integration-import-inventory) article. + +### Customer data + +Importing customer data into VTEX facilitates the integration of information from external systems, such as CRM applications. By default, VTEX stores customer data in [Master Data V1](https://help.vtex.com/en/tutorial/master-data--4otjBnR27u4WUIciQsmkAw). + +Within Master Data, the information is structured into [data entities](https://help.vtex.com/en/tutorial/master-data--4otjBnR27u4WUIciQsmkAw#data-entities), akin to tables in database systems, containing [documents](https://help.vtex.com/en/tutorial/master-data--4otjBnR27u4WUIciQsmkAw#documents) that are similar to rows or records. Customer profile data is stored in the `CL` entity, while customer addresses are stored in the `AD` entity. + +These are the steps for importing customer data: + +1. **Create new customer profiles:** Create documents in the `CL` entity containing customer profile data, such as name, email, phone number, among others. This data can be imported via integration using the [Master Data API](https://developers.vtex.com/docs/api-reference/masterdata-api#post-/api/dataentities/-acronym-/documents). +2. **Create addresses:** Create documents in the `AD` entity containing customer addresses, including information such as street, city, postal code, etc. Each address is associated with a customer, and a customer can have several addresses. This data can be imported via integration using the [Master Data API](https://developers.vtex.com/docs/api-reference/masterdata-api#post-/api/dataentities/-acronym-/documents). + +For more information about importing customer data into the back office, check the [Import customer data](https://developers.vtex.com/docs/guides/import-customer-data) article. + +### Order integration + +On the VTEX platform, [orders](https://help.vtex.com/en/tracks/vtex-store-overview--eSDNk26pdvemF3XKM0nK9/3MYcZaojb5HSUg6ufm6GxQ#orders) are generated when a customer places the order by clicking the place order button. Each order includes various details, such as the items in the cart, the purchase amount, the chosen payment method, and other relevant information. + +Order integration enables communication between the back-office application, ERP, or WMS, and VTEX's OMS (Order Management System). This integration plays a key role in: + +- Handling events related to [order status](https://help.vtex.com/en/tutorial/fluxo-e-status-de-pedidos--tutorials_196) changes. +- Obtaining [order details](https://help.vtex.com/en/tutorial/pagina-de-detalhes-do-pedido--2Y75n54Cc9VizrlG1N6ZNl). +- Transmitting information related to [order processing](#order-processing). + +#### Receiving order updates + +With the back office receiving order updates, it is possible to accelerate and automate the procedures involved in [order processing](#order-processing), including invoicing and cancellations. + +There are two ways of tracking order status changes on VTEX: + +- [Feed v3](https://developers.vtex.com/docs/guides/orders-feed): This is a list of events about order updates. For this type of integration, VTEX provides an [endpoint](https://developers.vtex.com/docs/api-reference/orders-api#get-/api/orders/feed/config?endpoint=get-/api/orders/feed/config) that allows the back office to query the items on the list, process the orders, and then remove the items from the list. +- [Hook](https://developers.vtex.com/docs/guides/orders-feed#hook): This is a channel for automatically sending notifications about order updates. For this type of integration, the back-office application provides an [endpoint](https://developers.vtex.com/docs/api-reference/orders-api#get-/api/orders/hook/config?endpoint=get-/api/orders/hook/config) for VTEX to send notifications regarding order updates. After receiving a notification, the back office proceeds to process the order. + +For both types of integration, you can apply [filters](https://developers.vtex.com/docs/guides/orders-feed#filter) to select the types of events that the back office should process. + +
+For most cases, VTEX recommends integrating orders via Feed v3 due to its resilience. +
+ +#### Obtaining order details + +In addition to status changes, the operation may need to obtain additional information about an order. You can obtain detailed information about an order via the [Orders API](https://developers.vtex.com/docs/api-reference/orders-api#get-/api/oms/pvt/orders/-orderId-), which can be used in an integration with the desired back-office system. + +Order details are used in various procedures in order processing, such as the order items for handling and the purchase amount for invoicing purposes. + +#### Order handling + +After the order details have been submitted to the back office, the final step before starting order processing is to change the order status to `Start handling`. This procedure can be integrated with the back office via the [Orders API](https://developers.vtex.com/docs/api-reference/orders-api#post-/api/oms/pvt/orders/-orderId-/start-handling). + +For more information on back-office integration of orders, see [Set up order integration](https://developers.vtex.com/docs/guides/erp-integration-set-up-order-integration) and [Feed v3](https://developers.vtex.com/docs/guides/orders-feed). + +### Order processing + +In this step, the integration is configured to send order updates from the back office, ERP, or WMS to VTEX. During order handling, various actions can be applied, including changes, cancellations, and invoicing. + +Below are the events that the back office can transmit to VTEX. The integration between VTEX and the back office for transmitting these events is done via the [Orders API](https://developers.vtex.com/docs/api-reference/orders-api). + +- **Change order:** Change order items or amounts. +- **Cancel order:** Cancel the order and the payment. +- **Invoice order:** [Add the invoice to the order](https://help.vtex.com/en/tracks/orders--2xkTisx4SXOWXQel8Jg8sa/2WgQrlHTyVo4hLjhUs1LMT). This is the indication that the order has been successfully completed and is ready for shipment. +- **Track order:** Send the tracking information. This could include the carrier's tracking code or URL, or updates about the order's tracking status. + +For more information about configuring order processing for the back office, check the [Set up order processing](https://developers.vtex.com/docs/guides/erp-integration-set-up-order-processing) and [Change order](https://developers.vtex.com/docs/guides/change-order) articles. + +### Single Sign-On (SSO) + +Single sign-on is a method that allows users to authenticate on the platform using a single set of login credentials, eliminating the need to log in separately to each application. VTEX supports integration with external identity providers. Besides native integrations with services like [Google](https://help.vtex.com/en/tutorial/cadastrar-client-id-e-client-secret-para-login-com-google--1lBgDmetUM4goie6mYEOK6), it also allows you to create new integrations with other providers. + +**VTEX ID** is the service that identifies users on the platform. This service operates based on the audience, the business rules, and the type of persona that can interact with each VTEX module. The available audiences are: + +| **Audience** | **Context** | **Technology** | +| :---: | :--- | :--- | +| [VTEX Admin](https://developers.vtex.com/docs/guides/login-integration-guide-admin-saml2) | Identification in the [VTEX Admin](https://help.vtex.com/en/tutorial/vtex-admin-start-here--531cHtUCUi3puRXNDmKziw) for store administrators and operators. | SAML 2.0 (Security Assertion Markup Language). | +| [Webstore](https://developers.vtex.com/docs/guides/login-integration-guide-webstore-oauth2) | Identification in the VTEX storefront, intended for store customers. | OAuth 2.0 (Open Authorization). | + +Learn more in the [Login (SSO)](https://developers.vtex.com/docs/guides/login-integration-guide) article. + +### Payments + +VTEX [Payment](https://help.vtex.com/en/tracks/vtex-store-overview--eSDNk26pdvemF3XKM0nK9/3MYcZaojb5HSUg6ufm6GxQ#payments) systems offer extensive features to support various [payment methods](https://developers.vtex.com/docs/guides/payments-integration-payment-methods), [conditions](https://help.vtex.com/en/tutorial/condicoes-de-pagamento), and integrations. Payments on VTEX have the following [purchase flow](https://developers.vtex.com/docs/guides/payments-integration-purchase-flows) options: + +- **Transparent:** The payment process is integrated directly into the checkout, where the buyer chooses the desired payment method. +- **Redirect:** Opens a new window in the buyer's browser, where the payment is processed by an external service. After completing the payment, the buyer is redirected back to the checkout to place their order. +- **Payment App:** Opens a modal window on the checkout page. When the payment is completed, the window closes and the purchase flow continues on the checkout page. This flow can also be used for the [3D Secure 2 (3DS2)](https://developers.vtex.com/docs/guides/payments-integration-payment-app#scenario-2-payment-app-and-3d-secure-2) authentication method. + +You have the following options to add payment options to a VTEX store: + +- **Natively supported payment provider:** If VTEX offers integration with the desired payment provider, you must have a contract with the provider and configure the payment options through the VTEX Admin. You can find more details in the [Payments](https://help.vtex.com/en/tracks/vtex-store-overview--eSDNk26pdvemF3XKM0nK9/3MYcZaojb5HSUg6ufm6GxQ#payments) article and the payment providers supported by VTEX in the [List of Payment Providers by Country](https://help.vtex.com/en/tutorial/lista-de-provedores-de-pagamento-por-pais--2im3BEGXxSAcRuxEaIHPvp). +- **Custom payment provider:** If the desired payment provider does not have an integration with VTEX, you will need to implement your own payment connector using the [Payment Provider Protocol](https://help.vtex.com/en/tutorial/payment-provider-protocol--RdsT2spdq80MMwwOeEq0m). This protocol includes the [API endpoints](https://developers.vtex.com/docs/api-reference/payment-provider-protocol) to connect to VTEX's [payment gateway](https://help.vtex.com/en/tutorial/o-que-e-um-gateway-de-pagamentos--2KH9Wdi7F6swOU4amECSOk). The connector can be implemented by a [VTEX partner agency](https://partnerportal.vtex.com/). Once developed, the connector must be tested and go through the [homologation process](https://developers.vtex.com/docs/guides/payments-integration-payment-provider-homologation) before it can be made available on VTEX. + +For more information about integrating a new payment provider, see [Integrating a new payment provider on VTEX](https://developers.vtex.com/docs/guides/integrating-a-new-payment-provider-on-vtex). + +### Gift cards + +On VTEX, gift cards can be used as a payment option at **Checkout**, and as part of loyalty programs. VTEX provides a native gift card solution and also supports integrations with external gift card providers. +To add gift cards to a VTEX store, you have the following options: + +- **Native gift card solution:** If you want to use VTEX's native gift card solution or an existing integration, you must configure the gift cards via the VTEX Admin by following the steps in the article [Setting up Gift cards](https://help.vtex.com/en/tutorial/gift-card--tutorials_995). +- **Custom gift card provider:** If the desired gift card provider does not have an integration with VTEX, you must implement your own integration using the [Gift Card Provider Protocol](https://help.vtex.com/en/tutorial/integrando-com-gift-card). Through this protocol, providers can develop an integration containing the endpoints described in our [Gift Card Provider Protocol API](https://developers.vtex.com/docs/api-reference/giftcard-provider-protocol#overview) and connect to our [Gift Card Hub](https://developers.vtex.com/docs/api-reference/giftcard-hub-api#overview). + +### Anti-fraud solution + +The anti-fraud solution is a system specialized in analyzing purchases made on websites in order to identify fraudulent transactions. On VTEX, the payment operator first approves the purchase, and then the anti-fraud system evaluates the order. + +To add an anti-fraud system to the payments of a VTEX store, you have the following options: + +- **Natively supported anti-fraud system:** If there is already an integration with the desired anti-fraud system in VTEX, you must have a contract with one of the partner companies and configure it in the VTEX Admin. You can learn more in the [Configuring the anti-fraud](https://help.vtex.com/en/tutorial/como-configurar-antifraude--tutorials_446) and [What is anti-fraud?](https://help.vtex.com/en/tutorial/o-que-e-antifraude--69SjFCc4rC6Ii0OMAeYAsG) articles. +- **Custom anti-fraud system:** If the desired anti-fraud system does not have an integration with VTEX, you will need to implement your own anti-fraud integration using the [Anti-fraud Provider Protocol](https://developers.vtex.com/docs/guides/how-the-integration-protocol-between-vtex-and-antifraud-companies-works) containing the [Anti-fraud Provider API](https://developers.vtex.com/docs/api-reference/antifraud-provider-protocol) endpoints. + +## Extensions and apps + +In addition to the core services offered by VTEX, you can enhance the features of VTEX stores by adding extensions. These extensions are tools that expand the capabilities of the VTEX platform. They offer a range of possibilities, such as adding payment and marketplace providers, customizing the storefront, building custom backend services, and creating new applications for the VTEX Admin. + +One way to add new features to the VTEX platform is by creating apps using [VTEX IO](https://developers.vtex.com/docs/guides/vtex-io-documentation-what-is-vtex-io), our development platform that provides high-performance management, scalability, and robust security. With VTEX IO, developers can focus on designing business solutions without worrying about infrastructure issues. + +### What is an app on VTEX? + +An [app](https://developers.vtex.com/docs/guides/vtex-io-documentation-what-is-a-vtex-app) on VTEX refers to an application built using VTEX IO. Apps are a type of extension, i.e., they extend the features of the VTEX platform. [Development](https://developers.vtex.com/docs/app-development) can be local using custom code and then integrated into the stores operating on our infrastructure. In addition, apps can be offered and purchased through the [VTEX App Store](https://developers.vtex.com/docs/guides/vtex-app-store). + +These are the types of apps available on VTEX: + +- [Storefront](https://help.vtex.com/en/tracks/vtex-store-overview--eSDNk26pdvemF3XKM0nK9/67SCtUreXxKYWhZh8n0zvZ): Store themes developed with [Store Framework](https://help.vtex.com/en/tracks/store-development--3fHF3GIjK8UugnQKIakpl9/5DTcawNjc5MovtD7HNqURl#store-framework). +- [Frontend](https://developers.vtex.com/docs/guides/vtex-io-documentation-1-developing-storefront-apps-using-react-and-vtex-io): [React](https://react.dev/) components that compose store themes developed with Store Framework. +- [Admin VTEX](https://learn.vtex.com/docs/course-admin-lang-en): Modules and features for the [VTEX Admin](https://help.vtex.com/en/tutorial/vtex-admin-start-here--531cHtUCUi3puRXNDmKziw). +- [Services (backend)](https://developers.vtex.com/docs/guides/vtex-io-documentation-service): [Node](https://nodejs.org/en) or [.NET Core](https://dotnet.microsoft.com/en-us/) services capable of handling events and triggers, exporting HTTP routes, and exposing GraphQL resolvers. +- [Pixel](https://developers.vtex.com/docs/guides/vtex-io-documentation-1-developnativeintegrationswithpixelapps): Scripts from third-party services that run on the frontend, providing solutions such as sales monitoring, user support, data collection, and marketing services. +- [Edition](https://developers.vtex.com/docs/guides/vtex-io-documentation-edition-app): Set of settings, policies, backend, and frontend apps encapsulated and exported by a [Sponsor Account](https://developers.vtex.com/docs/guides/vtex-io-documentation-sponsor-account). + +To learn more about the options for implementing apps, check out the [list of builders](https://developers.vtex.com/docs/guides/vtex-io-documentation-builders#list-of-builders). + +You can find more information in the [What is a VTEX App](https://developers.vtex.com/docs/guides/vtex-io-documentation-what-is-a-vtex-app) article. + +### Before installing an app in your store + +Before starting the process of developing a new app, we recommend exploring solutions that are ready to be installed in your store. You can find these solutions in the [Extensions Hub](https://help.vtex.com/en/tracks/extensions-hub--AW7klkYMh557y5IUOgzco), the VTEX Admin section that centralizes extension management. The following pages are available in the Extensions Hub: + +- **App Store:** Marketplace where apps developed by VTEX and third parties are available. On this page, you can view, purchase, and install apps for a VTEX account. There are free and paid apps, which have different billing methods. +- **App Management:** Page that allows you to install, uninstall, remove, and configure apps in the store. + +Here are some examples of solutions available on the App Store: + +- [Assembly Options](https://developers.vtex.com/docs/guides/assembly-options-app): Adds [attachment](https://help.vtex.com/en/tutorial/o-que-e-um-anexo--aGICk0RVbqKg6GYmQcWUm) options for customizing SKUs. For example, adding a phrase to a T-shirt or ingredients to a sandwich. +- [Gift List](https://developers.vtex.com/docs/apps/vtex.list): Allows you to create gift lists, which can be shared so that others can purchase items for gifting. It is useful for events such as birthdays, weddings, and baby showers. The purchased items are converted into store credits, which can be used to buy any available items in the store. +- [Live Shopping](https://developers.vtex.com/docs/apps/vtexventures.livestreaming): Enables live streaming on the store's website to engage customers in real time. It creates opportunities to promote products and includes several components besides the video player, such as the number of viewers, a like button, live chat, and a sidebar for presenting products. +- **Customer chat apps:** Add a chat component to interact with customers. They can have a chatbot for automatic interaction, as well as providing human support. Some examples of apps are [JivoChat](https://developers.vtex.com/docs/apps/vtex.jivochat), [Tawk.to](https://developers.vtex.com/docs/apps/vtex.tawk-to), and [Zendesk Chat](https://developers.vtex.com/docs/apps/vtex.zendesk-chat). +- **Analysis and review apps:** These apps add components for customers to review store products, usually with a numerical rating or with a review. Some examples of apps are [Reviews and Ratings by VTEX](https://developers.vtex.com/docs/apps/vtex.reviews-and-ratings), [Bazaarvoice](https://developers.vtex.com/docs/apps/vtex.bazaarvoice), and [PowerReviews](https://developers.vtex.com/docs/apps/vtex.powerreviews). +- **Social media apps:** These apps allow interaction with social media. For example, they allow promoting store products through ads on the media platform. Examples of such apps include [TikTok for Business](https://developers.vtex.com/docs/apps/vtexbr.tiktok-tbp) and [Facebook Business Extension](https://developers.vtex.com/docs/apps/vtex.facebook-fbe). + +### Before creating an app for your store + +If you can't find an app that meets the needs of your VTEX store, you can develop a custom solution. When developing apps for VTEX, there are several aspects to consider: + +- **Who will develop and maintain the app?** Apps can be developed and maintained by the company's in-house development team or by a VTEX-certified agency. You can find [VTEX implementation partners](https://help.vtex.com/en/tracks/vtex-store-overview--eSDNk26pdvemF3XKM0nK9/4yPqZQyj0t675QpcG7H6yl#implementation-partners) on our [Partner Portal](https://partnerportal.vtex.com/) (available only in Portuguese). In addition to development, the team or agency will also be responsible for maintaining and updating the app. +- **What kind of app should be developed?** It is important to know the context in which the desired solution will operate. As [previously](#what-is-an-app-on-vtex) described, various types of apps are available. To assist in the development process, we have development guides for certain types of apps, such as [storefront](https://developers.vtex.com/docs/guides/vtex-io-documentation-1-developing-storefront-apps-using-react-and-vtex-io), [service](https://developers.vtex.com/docs/guides/vtex-io-documentation-developing-service-configuration-apps), and [Pixel](https://developers.vtex.com/docs/guides/vtex-io-documentation-1-developnativeintegrationswithpixelapps) apps. +- **How do you develop an app?** Developing an app takes several stages. In general, the development process follows these steps: + + a. **Prepare the development environment**: The main requirements before starting to develop an app are to [install](https://developers.vtex.com/docs/guides/vtex-io-documentation-vtex-io-cli-install) the [VTEX IO CLI](https://developers.vtex.com/docs/guides/vtex-io-documentation-vtex-io-cli-installation-and-command-reference) (command-line interface) and [create a development workspace](https://developers.vtex.com/docs/guides/vtex-io-documentation-creating-a-development-workspace) in the store account. + + b. **Interact with the code**: Development usually starts with an initial template, followed by local implementation in the code. The template should be chosen based on the type of app you want. You can check the available templates by running the [CLI command](https://developers.vtex.com/docs/guides/vtex-io-documentation-vtex-io-cli-command-reference) `vtex init`. Additionally, you'll need to configure the [manifest.json](https://developers.vtex.com/docs/guides/vtex-io-documentation-manifest) file. This configuration involves defining various parameters such as the app name, the developer or vendor name, and the required [permissions](https://developers.vtex.com/docs/guides/vtex-io-documentation-policies). Once the code is edited, the app is deployed into the development workspace using the [CLI command vtex link](https://developers.vtex.com/docs/guides/vtex-io-documentation-linking-an-app) for testing purposes. + + c. **Package the code into a new version:** After testing, you must follow the steps for [launching a new version of the app](https://developers.vtex.com/docs/guides/vtex-io-documentation-releasing-a-new-app-version) and [publishing an app](https://developers.vtex.com/docs/guides/vtex-io-documentation-publishing-an-app). This allows the code to be saved in the VTEX infrastructure and installed in [production workspaces](https://developers.vtex.com/docs/guides/vtex-io-documentation-creating-a-production-workspace). + + d. **(Optional) Validate whether the app meets your business needs:** Once the version has been published, it may be beneficial to install the app in a [production workspace](https://developers.vtex.com/docs/guides/vtex-io-documentation-creating-a-production-workspace) and conduct an [A/B test](https://developers.vtex.com/docs/guides/ab-tests) in order to compare the sales conversion rate before and after using your new app. + +
+If you're interested in learning more about app development, we recommend visiting our Learning Center. +
+ +- **Considering making your app publicly available?** You can [make the app available](https://developers.vtex.com/docs/guides/vtex-io-documentation-making-your-new-app-version-publicly-available) in the App Store, allowing other accounts to leverage the solution you've developed. +- **Do you want to make your app available on the App Store?** There are some advantages to making your app available on the App Store, such as increasing its visibility and the potential for [monetization](https://developers.vtex.com/docs/guides/vtex-io-documentation-setting-your-apps-billing-model). To do this, you need to follow a few steps and comply with certain rules. In summary, you must become a [registered developer](https://developers.vtex.com/docs/guides/vtex-io-documentation-becoming-a-registered-vtex-app-store-developer), ensure the app code is stored in a [GitHub](https://github.com) repository, develop the app in accordance with the [App Store's best practices](https://developers.vtex.com/docs/guides/vtex-io-documentation-homologation-requirements-for-vtex-app-store), and [submit it](https://developers.vtex.com/docs/guides/vtex-io-documentation-submitting-your-app-in-the-vtex-app-store) to the homologation process. Once it is approved, your app will be available on the App Store. diff --git a/docs/tracks/en/banners-en.md b/docs/tracks/en/banners-en.md index d9cbfad06..4a1e55b13 100644 --- a/docs/tracks/en/banners-en.md +++ b/docs/tracks/en/banners-en.md @@ -33,7 +33,7 @@ On VTEX Admin, the page **Storefront** > **Banners** shows the full list of regi * [Edit a banner](#editing-a-banner) * [Delete a banner](#deleting-a-banner) -![banners-intro-en](https://images.ctfassets.net/alneenqid6w5/1MDMMN6lidEIiDwaDalvNU/cfc3d93dba914a7a22961741c637c8a7/image.png) +![banners-intro-en](//images.ctfassets.net/alneenqid6w5/1MDMMN6lidEIiDwaDalvNU/cfc3d93dba914a7a22961741c637c8a7/image.png) The page shows the following information: diff --git a/docs/tracks/en/barcode-reading.md b/docs/tracks/en/barcode-reading.md index f58990ca5..57a40007d 100644 --- a/docs/tracks/en/barcode-reading.md +++ b/docs/tracks/en/barcode-reading.md @@ -18,7 +18,7 @@ After identifying the customer, the sales associate is taken directly to the car If the sales associate is using a tablet or smartphone, they will see a barcode button on the top bar of the application. -![31. VTEX Sales App - Product Overview - 6 - EN](https://images.ctfassets.net/alneenqid6w5/4yAzpm3JHk9Ksjku7FbVcO/2db81c47910586c71b8f4251f324d5f5/barcode.png) +![31. VTEX Sales App - Product Overview - 6 - EN](//images.ctfassets.net/alneenqid6w5/4yAzpm3JHk9Ksjku7FbVcO/2db81c47910586c71b8f4251f324d5f5/barcode.png) When clicking on it, the sales associate can use the camera to beep a product and, with that, be automatically taken to the details screen of that product. diff --git a/docs/tracks/en/basic-vtex-io-developer-setup.md b/docs/tracks/en/basic-vtex-io-developer-setup.md index bf18a7d29..2633c78cc 100644 --- a/docs/tracks/en/basic-vtex-io-developer-setup.md +++ b/docs/tracks/en/basic-vtex-io-developer-setup.md @@ -38,7 +38,7 @@ This will open a browser window and ask for your credentials. When you are logged in, you can use the `vtex whoami` command to find out which *account* and *workspace* you are currently using. -![Command Line](https://images.ctfassets.net/alneenqid6w5/31AVvcWcRpL1CoKdUyARyu/9ea4d722d8955bb580a76402507e4013/Command_Line.svg) +![Command Line](//images.ctfassets.net/alneenqid6w5/31AVvcWcRpL1CoKdUyARyu/9ea4d722d8955bb580a76402507e4013/Command_Line.svg)
PROTIP: You can configure your terminal to display your current account and workspace automatically. The easiest way to do it is to use our dotfiles, which automatically configure Fish Shell and add a prompt function for you. @@ -54,7 +54,7 @@ By default, when you log in to a store you are in the `master` workspace. You ca $ vtex ls ``` -![Command Line vtex ls](https://images.ctfassets.net/alneenqid6w5/4AH5vzt1JfOCzIDtB0fRvR/110dda0479f9aa9891062ece2766837f/Command_Line_vtex_ls.svg) +![Command Line vtex ls](//images.ctfassets.net/alneenqid6w5/4AH5vzt1JfOCzIDtB0fRvR/110dda0479f9aa9891062ece2766837f/Command_Line_vtex_ls.svg) ## Creating your own workspace @@ -72,6 +72,6 @@ TIP: You can switch to and reset a workspace to master in a single comm Workspaces can be named arbitrarily, but we find it’s usually convenient to name it after yourself when you want to develop something in your own environment. -![command line workspace](https://images.ctfassets.net/alneenqid6w5/1Urbt6L0XfNEWukSvdKRdK/41e7e9c9f900fb96ddf5fc3aa6d7c2af/command_line_workspace.svg) +![command line workspace](//images.ctfassets.net/alneenqid6w5/1Urbt6L0XfNEWukSvdKRdK/41e7e9c9f900fb96ddf5fc3aa6d7c2af/command_line_workspace.svg) Now you have your own workspace. You can call `vtex list` again and notice that the installed apps mirror those in `master`. Now, let’s `link` a local version of the store theme so you can start editing it. diff --git a/docs/tracks/en/best-practices-for-testing-instore.md b/docs/tracks/en/best-practices-for-testing-instore.md index 08a9733a4..6e00069be 100644 --- a/docs/tracks/en/best-practices-for-testing-instore.md +++ b/docs/tracks/en/best-practices-for-testing-instore.md @@ -17,7 +17,7 @@ trackSlugEN: instore-using-the-app After configuring the basic settings and installing VTEX Sales App on a device, it is important to run tests before you start using the app in your physical stores. In this article, you will learn about best practices for testing VTEX Sales App. -![testes-instore-en](https://images.ctfassets.net/alneenqid6w5/1g0a3CiYD3I1MFIALGRjOP/52fda979578d04c818658558df9a753f/Group_5__1_.png) +![testes-instore-en](//images.ctfassets.net/alneenqid6w5/1g0a3CiYD3I1MFIALGRjOP/52fda979578d04c818658558df9a753f/Group_5__1_.png) ## Technical testing diff --git a/docs/tracks/en/billing-support.md b/docs/tracks/en/billing-support.md new file mode 100644 index 000000000..7cb650abb --- /dev/null +++ b/docs/tracks/en/billing-support.md @@ -0,0 +1,51 @@ +--- +title: 'Billing support' +id: 3g2mhmPDx5GszNgLDICzsl +status: PUBLISHED +createdAt: 2024-02-20T21:41:41.795Z +updatedAt: 2024-02-22T14:08:36.105Z +publishedAt: 2024-02-22T14:08:36.105Z +firstPublishedAt: 2024-02-22T14:08:36.105Z +contentType: trackArticle +productTeam: Others +slug: billing-support +locale: en +trackId: 4AXsGdGHqExp9ZkiNq9eMy +trackSlugEN: support-at-vtex +--- + +After [joining VTEX](https://help.vtex.com/en/tracks/vtex-store-overview--eSDNk26pdvemF3XKM0nK9/4EPwTXx5oFdSG1dA3zIchz), clients may have questions related to changing their account details, billing information, invoices, and other billing aspects of the account. To address these, billing support is available to help with contractual and billing issues related to stores and VTEX. + +You can start by exploring the [Help Center](https://help.vtex.com/pt/) articles and by checking the topics below. + +## Accounts payable + +VTEX is committed to ensuring compliance with the procedures and policies for payments to suppliers of its branches. To do so, VTEX has implemented location-specific practices that suppliers need to follow: + +- [Accounts Payable - Brazil](https://help.vtex.com/pt/tutorial/contas-a-pagar-brasil--tutorials_660): Practices to follow in all payments to suppliers related to the accounts payable procedures of VTEX branches in Brazil. + +- [Accounts Payable - International](https://help.vtex.com/en/tutorial/accounts-payable-international--3yea9sIlsA0KgUC28ASCGs): Practices to follow for all payments to suppliers related to the accounts payable procedures of VTEX branches outside Brazil. + +
+To check the list of VTEX international offices and to find out in which country the invoice is issued, see the Names of VTEX branches worldwide article. +
+ +Revenue refers to orders with the `Approved orders` status on the [Order Details page](https://help.vtex.com/en/tutorial/order-details-page--2Y75n54Cc9VizrlG1N6ZNl). Once an order is financially approved, the invoice reflects the total amount, including shipping and taxes. This is regardless of subsequent cancellations due to using the platform's infrastructure. + +Through the **Orders module**, you can also download the financial report and view the invoice details and the approved revenue. + +For more information, read the articles [What does VTEX consider as revenues for invoice calculation?](https://help.vtex.com/en/tutorial/what-does-vtex-consider-as-revenue-in-the-billing-calculation--58j4cfoXfisWyemASACwSq) and [Understanding the value of approved revenues](https://help.vtex.com/en/tutorial/understanding-the-value-of-approved-revenues--tutorials_4322). + +## Changing the account details + +After the [first access](https://help.vtex.com/en/tracks/vtex-store-overview--eSDNk26pdvemF3XKM0nK9/4EPwTXx5oFdSG1dA3zIchz), you can change the store details, such as: + +- Changing and adding contacts. +- Transferring responsibility. +- Changing the account's ID document. + +To make these changes, you need to [open a ticket to billing support](https://help.vtex.com/en/tutorial/opening-tickets-to-vtex-support--16yOEqpO32UQYygSmMSSAM#financial), indicating the type of change you need. + +
+For more information on how to request an SLA verification and the discounts granted for SLA violations, read the How to request a platform SLA verification? +
diff --git a/docs/tracks/en/canceling-an-order.md b/docs/tracks/en/canceling-an-order.md index a906882a1..cd93e9dfe 100644 --- a/docs/tracks/en/canceling-an-order.md +++ b/docs/tracks/en/canceling-an-order.md @@ -3,8 +3,8 @@ title: 'Canceling an order' id: 4ts2ItvjYo8wm5gg76miS3 status: PUBLISHED createdAt: 2019-11-18T11:50:32.691Z -updatedAt: 2023-03-22T23:28:21.211Z -publishedAt: 2023-03-22T23:28:21.211Z +updatedAt: 2024-04-01T18:04:36.603Z +publishedAt: 2024-04-01T18:04:36.603Z firstPublishedAt: 2019-11-18T12:20:50.741Z contentType: trackArticle productTeam: Post-purchase @@ -20,10 +20,14 @@ You can cancel an order with VTEX in three different ways: - Following the customer's request.
-Once an order is canceled, you cannot change its status. Orders that have invoiced status can not be cancelled. +Once an order is canceled, you cannot change its status. Orders that have invoiced status can not be canceled.
-## Cancellation through **Orders** module +
+Orders with partial invoices cannot be canceled. If the customer wants to replace or remove items from the order, it is possible to change the order. +
+ +## Cancellation through Orders module 1. In the VTEX Admin, go to **Orders > All Orders**, or type **All Orders** in the search bar at the top of the page. 2. Click the desired order. diff --git a/docs/tracks/en/cart-transfer-and-capture.md b/docs/tracks/en/cart-transfer-and-capture.md index 510ac2b5e..72265934a 100644 --- a/docs/tracks/en/cart-transfer-and-capture.md +++ b/docs/tracks/en/cart-transfer-and-capture.md @@ -20,11 +20,11 @@ VTEX Sales App allows you to [enable the cart transfer functionality](https://he For the sales associate to share a cart, they can generate a numeric code or a QR Code. To do this, while on the cart screen, just click on the __Transfer__ button. See an example in the image below. -![24. Enable cart transfer between devices - 3 - EN.png?h=250](https://images.ctfassets.net/alneenqid6w5/2X6CjDIIvcp87PEln8076S/8e728587064d10fcd9caae506a6a963c/24._Enable_cart_transfer_between_devices_-_3_-_EN.png_h_250) +![24. Enable cart transfer between devices - 3 - EN.png?h=250](//images.ctfassets.net/alneenqid6w5/2X6CjDIIvcp87PEln8076S/8e728587064d10fcd9caae506a6a963c/24._Enable_cart_transfer_between_devices_-_3_-_EN.png_h_250) When they click this button, the app shows a QR Code and a four-digit numeric code. -![31. inStore - Product Overview - 8 - EN.png?h=250](https://images.ctfassets.net/alneenqid6w5/4DIaRH9gE7NVSsFMQINg4x/2531727e3528f275e02919c9939c5c09/31._inStore_-_Product_Overview_-_8_-_EN.png_h_250) +![31. inStore - Product Overview - 8 - EN.png?h=250](//images.ctfassets.net/alneenqid6w5/4DIaRH9gE7NVSsFMQINg4x/2531727e3528f275e02919c9939c5c09/31._inStore_-_Product_Overview_-_8_-_EN.png_h_250) Another sales associate logged into the same store can then capture that cart and continue selling from their device. @@ -34,7 +34,7 @@ To capture a cart, enter the VTEX Sales App main menu and click on `Capture Cart Alternatively, on the app's home screen, the sales associate can slide the screen to the right. When they drag the screen to the right, they will see the __Cart Capture__ option, as shown in the image below. -![24. Enable cart transfer between devices - 2 - EN.png?h=250](https://images.ctfassets.net/alneenqid6w5/4HFA0E3oefpFShXIpygidj/63c8ce16230f02347fe36420fd578d4d/24._Enable_cart_transfer_between_devices_-_2_-_EN.png_h_250) +![24. Enable cart transfer between devices - 2 - EN.png?h=250](//images.ctfassets.net/alneenqid6w5/4HFA0E3oefpFShXIpygidj/63c8ce16230f02347fe36420fd578d4d/24._Enable_cart_transfer_between_devices_-_2_-_EN.png_h_250) On this screen, they can capture a cart using one of three methods: diff --git a/docs/tracks/en/cart-transfer.md b/docs/tracks/en/cart-transfer.md index 8835c903e..d3c2f0b2c 100644 --- a/docs/tracks/en/cart-transfer.md +++ b/docs/tracks/en/cart-transfer.md @@ -31,14 +31,14 @@ window.INSTORE_CONFIG = { When making this change, you should notice that two polyesters appear at the bottom of the inStore ID page: -![01 inStore slider transferencia](https://images.ctfassets.net/alneenqid6w5/5h4AVCw4sE4oAIsMEMskU0/a5739c88008a9029755adadc58a332bf/01_inStore_slider_transferencia.png) +![01 inStore slider transferencia](//images.ctfassets.net/alneenqid6w5/5h4AVCw4sE4oAIsMEMskU0/a5739c88008a9029755adadc58a332bf/01_inStore_slider_transferencia.png) When dragging the screen to the side you will see the screen for __ "Capture Cart" __: -![02 inStore capturar carrinho](https://images.ctfassets.net/alneenqid6w5/1hfTK0X9dg4CgSKEqYm0gG/637365736b1bb04e0dae621e2a7022b9/02_inStore_capturar_carrinho.png) +![02 inStore capturar carrinho](//images.ctfassets.net/alneenqid6w5/1hfTK0X9dg4CgSKEqYm0gG/637365736b1bb04e0dae621e2a7022b9/02_inStore_capturar_carrinho.png) In it it is possible to capture a cart by the code of the cart, QR code or even by seller. In order to generate a QR code or code from a cart you must use the __ "Transfer" option __ in the inStore cart: -![03 inStore transferir](https://images.ctfassets.net/alneenqid6w5/5fpW69RgkgAgaig46S6kwu/72442a8c5d24f48861881f2a884c065a/03_inStore_transferir.png) +![03 inStore transferir](//images.ctfassets.net/alneenqid6w5/5fpW69RgkgAgaig46S6kwu/72442a8c5d24f48861881f2a884c065a/03_inStore_transferir.png) diff --git a/docs/tracks/en/catalog-architecture.md b/docs/tracks/en/catalog-architecture.md index fc99c3234..95a5c0a20 100644 --- a/docs/tracks/en/catalog-architecture.md +++ b/docs/tracks/en/catalog-architecture.md @@ -35,4 +35,4 @@ Such specifications are, for example, a product's composition or an SKU's voltag An example of a VTEX Catalog architecture blueprint is found below: -![arquitetura-catalogo-EN](https://images.ctfassets.net/alneenqid6w5/4P3TCN2sjS3EuMdNO6Rrkb/2bb87144a5e665c082374be39da9d7af/EN.png) +![arquitetura-catalogo-EN](//images.ctfassets.net/alneenqid6w5/4P3TCN2sjS3EuMdNO6Rrkb/2bb87144a5e665c082374be39da9d7af/EN.png) diff --git a/docs/tracks/en/catalog-concept-definition.md b/docs/tracks/en/catalog-concept-definition.md index 201814760..958fdc2d5 100644 --- a/docs/tracks/en/catalog-concept-definition.md +++ b/docs/tracks/en/catalog-concept-definition.md @@ -16,7 +16,7 @@ trackSlugEN: catalog-101 The **Catalog** menu contains the features related to the product assortment of your ecommerce store. In order for your customer to see the products on the website, you need to add them to this Admin menu first. -![visao-geral-produto-EN](https://images.ctfassets.net/alneenqid6w5/6hg7IQ4sv6sphRtywSsDMQ/be0aec115746ca9494e44e3f120983ed/image.png) +![visao-geral-produto-EN](//images.ctfassets.net/alneenqid6w5/6hg7IQ4sv6sphRtywSsDMQ/be0aec115746ca9494e44e3f120983ed/image.png) The **Catalog** section enables the setup of capabilities related to the assortment of ecommerce products, such as their categories, brands, and collections, for example. To sell your products, you must add them in this section. diff --git a/docs/tracks/en/centauro-marketplace.md b/docs/tracks/en/centauro-marketplace.md index 8589efe96..5674c5d4e 100644 --- a/docs/tracks/en/centauro-marketplace.md +++ b/docs/tracks/en/centauro-marketplace.md @@ -3,8 +3,8 @@ title: 'Centauro Marketplace' id: 5HXEYuDGxv7hNVUma3PKPC status: PUBLISHED createdAt: 2020-10-20T14:22:13.423Z -updatedAt: 2021-03-22T15:41:41.809Z -publishedAt: 2021-03-22T15:41:41.809Z +updatedAt: 2023-09-22T20:08:49.350Z +publishedAt: 2023-09-22T20:08:49.350Z firstPublishedAt: 2020-10-20T14:23:14.172Z contentType: trackArticle productTeam: Channels diff --git a/docs/tracks/en/changing-the-instore-language.md b/docs/tracks/en/changing-the-instore-language.md index 5ca03c9c0..abf7d42ef 100644 --- a/docs/tracks/en/changing-the-instore-language.md +++ b/docs/tracks/en/changing-the-instore-language.md @@ -80,4 +80,4 @@ After making the code change, save the file `checkout-instore-custom.js`. Then, in the inStore application, to see the reflected changes, enter the menu and click the __Reset app local data__ button, as shown in the image below. -![22. Change the inStore language - 1 - EN.png?h=250](https://images.ctfassets.net/alneenqid6w5/7qVSATLXP6DBktXwwWsE0H/72515ce67429eaf6334a3cd1288e3884/22._Change_the_inStore_language_-_1_-_EN.png_h_250) +![22. Change the inStore language - 1 - EN.png?h=250](//images.ctfassets.net/alneenqid6w5/7qVSATLXP6DBktXwwWsE0H/72515ce67429eaf6334a3cd1288e3884/22._Change_the_inStore_language_-_1_-_EN.png_h_250) diff --git a/docs/tracks/en/cms-vtex-io.md b/docs/tracks/en/cms-vtex-io.md index 54474ac7a..79fdb500b 100644 --- a/docs/tracks/en/cms-vtex-io.md +++ b/docs/tracks/en/cms-vtex-io.md @@ -28,19 +28,19 @@ Configure the [store’s binding](https://help.vtex.com/en/tutorial/what-is-cms- Binding is the process to link your website to a store. For more details , please refer to the article [Linking a store to a folder structure in CMS (binding)](https://help.vtex.com/en/tutorial/vincular-um-account-name-a-um-website-binding). -![CMS - Sites and channels EN](https://images.ctfassets.net/alneenqid6w5/4mXskFs41ULqUjO0naKtPd/73e1c8e48c93825b917c547c624ff8de/cms-sites-and-channels-en.png) +![CMS - Sites and channels EN](//images.ctfassets.net/alneenqid6w5/4mXskFs41ULqUjO0naKtPd/73e1c8e48c93825b917c547c624ff8de/cms-sites-and-channels-en.png) ## Pages In **[Pages](https://help.vtex.com/en/tutorial/pages-overview--5iBUUJbK5NqG6OxlDrGNzc)**, create a new URL and link it to a template already defined in your [Store theme code](https://developers.vtex.com/vtex-developer-docs/docs/vtex-io-documentation-4-configuringtemplates). -![CMS - Pages](https://images.ctfassets.net/alneenqid6w5/3f6BEwp3ifvCYNFpwMQjNn/0e439bd649959c6b451120e21fb95f75/cms-pages-en.png) +![CMS - Pages](//images.ctfassets.net/alneenqid6w5/3f6BEwp3ifvCYNFpwMQjNn/0e439bd649959c6b451120e21fb95f75/cms-pages-en.png) Also, this section contains the **Redirects** page, which redirects users and search engines from one URL to a more relevant or similar one. ## Site Editor The **[Site Editor](https://help.vtex.com/en/tutorial/site-editor-overview--299Dbeb9mFczUTyNQ9xPe1)** is a graphical interface for managing your storefront content. It allows you to create, edit, publish, and schedule changes in your storefront components and behavior. -![CMS - Site Editor EN](https://images.ctfassets.net/alneenqid6w5/5mh4dQ3fdbM4wTDcdx6Cb/223fd5b5913716fa5d972779a2ee90ce/cms-siteeditor-en.png) +![CMS - Site Editor EN](//images.ctfassets.net/alneenqid6w5/5mh4dQ3fdbM4wTDcdx6Cb/223fd5b5913716fa5d972779a2ee90ce/cms-siteeditor-en.png) ## Styles @@ -50,12 +50,12 @@ The **[Styles](https://help.vtex.com/en/tutorial/styles-overview--v0Db5ohEKSFIkT This feature only works in production workspaces.
-![CMS - Styles](https://images.ctfassets.net/alneenqid6w5/6oMURjcDdxF2DCR1x59rR6/7922d221d3e07ae06655f6f99a8b9882/cms-styles-en.png) +![CMS - Styles](//images.ctfassets.net/alneenqid6w5/6oMURjcDdxF2DCR1x59rR6/7922d221d3e07ae06655f6f99a8b9882/cms-styles-en.png) ## Store The **[Store](https://help.vtex.com/en/tutorial/cms-loja-visao-geral--3Eat287G6wUi6Mly5rW5Fs)** section is responsible for SEO configurations, performance optimization flags, and enabling PWA push notifications in your store. -![CMS - Store](https://images.ctfassets.net/alneenqid6w5/6hUAHs42TAVSzXp5KgT34f/11c316fb6a30988b9db10be80defa05d/cms-store-en.png) +![CMS - Store](//images.ctfassets.net/alneenqid6w5/6hUAHs42TAVSzXp5KgT34f/11c316fb6a30988b9db10be80defa05d/cms-store-en.png) ## References - [Concepts - VTEX IO](https://help.vtex.com/en/tracks/cms--2YcpgIljVaLVQYMzxQbc3z/6loFGF4nXvgIVIzsyyJA5c#concepts) diff --git a/docs/tracks/en/commercial-support.md b/docs/tracks/en/commercial-support.md new file mode 100644 index 000000000..4cb63237f --- /dev/null +++ b/docs/tracks/en/commercial-support.md @@ -0,0 +1,35 @@ +--- +title: 'Commercial support' +id: 3KQWGgkPOwbFTPfBxL7YwZ +status: PUBLISHED +createdAt: 2024-02-20T21:44:41.944Z +updatedAt: 2024-02-22T14:08:28.702Z +publishedAt: 2024-02-22T14:08:28.702Z +firstPublishedAt: 2024-02-22T14:08:28.702Z +contentType: trackArticle +productTeam: Others +slug: commercial-support +locale: en +trackId: 4AXsGdGHqExp9ZkiNq9eMy +trackSlugEN: support-at-vtex +--- + +Besides the resources provided in the initial agreement with VTEX, you can purchase solutions and activate other features to expand your business operation. To do so, commercial support will guide you on: + +- Requesting an [additional trade policy](#requesting-an-additional-trade-policy), [additional environment](#requesting-a-new-environment), and franchise account. +- Changing the [Sponsor user](https://help.vtex.com/en/tutorial/what-is-the-sponsor-user--3oPr7YuIkEYqUGmEqIMSEy). +- Requesting [add-on solutions](https://help.vtex.com/en/tracks/next-steps-after-the-go-live--3J7WFZyvTcoiwkcIVFVhIS/1t2QBZvrOBSLgvHaAV9fYm). + +You can [open a commercial support ticket](https://help.vtex.com/en/tutorial/opening-tickets-to-vtex-support--16yOEqpO32UQYygSmMSSAM#financial) if you need support with other topics or buy an add-on solution. Start by exploring the [Help Center](https://help.vtex.com/en/) articles and checking the sections below. + +## Requesting an additional trade policy + +[Trade policies](https://help.vtex.com/en/tutorial/how-trade-policies-work--6Xef8PZiFm40kg2STrMkMV) define the sales conditions and strategies for a sales channel, such as the store itself, marketplaces, physical stores, or B2B models. An operation can have a single trade policy or multiple policies; the business model determines the number of trade policies that will be associated with the account. + +To decide whether to [request additional trade policies](https://help.vtex.com/en/tutorial/requesting-an-additional-trade-policy--61vuFOw4yGh6nwSmkLJL1X), you need to understand if the account needs an additional or multistore environment. The [Accounts and architecture](https://help.vtex.com/en/tracks/vtex-store-overview--eSDNk26pdvemF3XKM0nK9/4yPqZQyj0t675QpcG7H6yl) article explains these concepts. + +## Requesting a new environment + +Only the main account can request new environments, which can be for testing (QA), B2C, B2B, and others. This request is made through [VTEX Support](https://help.vtex.com/en/support). + +Depending on your business model and strategy, you may need to request a new environment. To do so, you need to understand multistore and additional environments, as explained in the article [Accounts and architecture](https://help.vtex.com/en/tracks/vtex-store-overview--eSDNk26pdvemF3XKM0nK9/4yPqZQyj0t675QpcG7H6yl). diff --git a/docs/tracks/en/configuracao-da-estrutura-para-suporte-humano.md b/docs/tracks/en/configuracao-da-estrutura-para-suporte-humano.md index dec7b44be..0f4c5e398 100644 --- a/docs/tracks/en/configuracao-da-estrutura-para-suporte-humano.md +++ b/docs/tracks/en/configuracao-da-estrutura-para-suporte-humano.md @@ -1,10 +1,10 @@ --- title: 'Structure configuration for Live Support' id: SxhYiiqUJYiQX4CIWxmVE -status: PUBLISHED +status: DRAFT createdAt: 2022-08-23T15:25:37.553Z -updatedAt: 2023-04-27T15:32:38.909Z -publishedAt: 2023-04-27T15:32:38.909Z +updatedAt: 2024-01-05T17:14:19.560Z +publishedAt: firstPublishedAt: 2022-08-23T17:47:18.082Z contentType: trackArticle productTeam: Shopping diff --git a/docs/tracks/en/configure-customer-identification.md b/docs/tracks/en/configure-customer-identification.md index e1e4bd0bb..bfb18e1a7 100644 --- a/docs/tracks/en/configure-customer-identification.md +++ b/docs/tracks/en/configure-customer-identification.md @@ -26,11 +26,11 @@ To choose which identification methods you want to enable, access the VTEX admin In the __Customer's login__ box, you must select the identification methods you want to enable. -![21. Configure client identification - 1 - EN.png?h=250](https://images.ctfassets.net/alneenqid6w5/3E5pzs9HJLG8lt2MhxU8ej/962eaa1511cc39f933da2a5c94c97974/21._Configure_client_identification_-_1_-_EN.png_h_250) +![21. Configure client identification - 1 - EN.png?h=250](//images.ctfassets.net/alneenqid6w5/3E5pzs9HJLG8lt2MhxU8ej/962eaa1511cc39f933da2a5c94c97974/21._Configure_client_identification_-_1_-_EN.png_h_250) You can also change the order of these methods. To do this, just drag them, as shown in the image below. The order of the methods defined on this screen determines the order in which they will appear to the salespeople in the app. Therefore, the first method will be the default. -![21. Configure client identification - 2 - EN.png?h=250](https://images.ctfassets.net/alneenqid6w5/6qpyKGeKGdLBckP50im7px/1a5b927292b28a85114c01195212d501/21._Configure_client_identification_-_2_-_EN.png_h_250) +![21. Configure client identification - 2 - EN.png?h=250](//images.ctfassets.net/alneenqid6w5/6qpyKGeKGdLBckP50im7px/1a5b927292b28a85114c01195212d501/21._Configure_client_identification_-_2_-_EN.png_h_250) ## Enabling Anonymous User @@ -38,7 +38,7 @@ It is possible to use the inStore to cater customers anonymously, that is, witho For this, still in the Customer Identification screen, you need to enable the __Anonymous user__ flag. -![21. Configure client identification - 3 - EN.png?h=250](https://images.ctfassets.net/alneenqid6w5/3MpFYKg99z1oW1w0ZPzCbN/2d6da3c24fa44ec72ed3cb385c49f96c/21._Configure_client_identification_-_3_-_EN.png_h_250) +![21. Configure client identification - 3 - EN.png?h=250](//images.ctfassets.net/alneenqid6w5/3MpFYKg99z1oW1w0ZPzCbN/2d6da3c24fa44ec72ed3cb385c49f96c/21._Configure_client_identification_-_3_-_EN.png_h_250) ## Legal Entity Registration for B2B sales @@ -50,10 +50,10 @@ You can then choose whether these fields are mandatory or optional. In the example below, the Legal Entity registration is activated and configured as optional. -![21. Configure client identification - 4 - EN.png?h=250](https://images.ctfassets.net/alneenqid6w5/2bf1NMJMXF9JHnM67mFI2s/2c342420c8705dd137048a6ac6edee17/21._Configure_client_identification_-_4_-_EN.png_h_250) +![21. Configure client identification - 4 - EN.png?h=250](//images.ctfassets.net/alneenqid6w5/2bf1NMJMXF9JHnM67mFI2s/2c342420c8705dd137048a6ac6edee17/21._Configure_client_identification_-_4_-_EN.png_h_250) In this case, the application will show the salespeople a form like the one below: -![21. Configure client identification - 5.png?h=250](https://images.ctfassets.net/alneenqid6w5/1wjA3eb0wgoeVsnq3Bgl17/47968bd2948a339e964f5057b251b5f1/21._Configure_client_identification_-_5.png_h_250) +![21. Configure client identification - 5.png?h=250](//images.ctfassets.net/alneenqid6w5/1wjA3eb0wgoeVsnq3Bgl17/47968bd2948a339e964f5057b251b5f1/21._Configure_client_identification_-_5.png_h_250) Note that a flag is displayed that allows the salesperson to decide whether to show these additional fields or not. This is because, in the settings, we marked the legal entity registration fields as optional. If they are marked as mandatory, this flag will not show on the app. diff --git a/docs/tracks/en/configure-integration-of-pick-up-points.md b/docs/tracks/en/configure-integration-of-pick-up-points.md index 42c7c13bd..ecdd91f03 100644 --- a/docs/tracks/en/configure-integration-of-pick-up-points.md +++ b/docs/tracks/en/configure-integration-of-pick-up-points.md @@ -1,16 +1,16 @@ --- title: 'Configure integration of pick-up points ' id: 52C1lm8gMovN8v68s6v89d -status: PUBLISHED +status: DRAFT createdAt: 2021-08-12T18:12:20.076Z -updatedAt: 2021-09-08T17:52:30.570Z -publishedAt: 2021-09-08T17:52:30.570Z +updatedAt: 2024-03-11T22:19:05.610Z +publishedAt: firstPublishedAt: 2021-08-19T15:16:01.224Z contentType: trackArticle productTeam: Channels slug: configure-integration-of-pick-up-points locale: en -trackId: 2YfvI3Jxe0CGIKoWIGQEIq +trackId: trackSlugEN: mercado-libre-integration-set-up --- diff --git a/docs/tracks/en/configure-integration.md b/docs/tracks/en/configure-integration.md index ae8b946f3..04db9a220 100644 --- a/docs/tracks/en/configure-integration.md +++ b/docs/tracks/en/configure-integration.md @@ -3,8 +3,8 @@ title: 'Configure integration' id: 3tZ4qVuMDDsC2jx2DCmjdA status: PUBLISHED createdAt: 2021-03-16T20:17:00.970Z -updatedAt: 2022-09-06T22:49:30.916Z -publishedAt: 2022-09-06T22:49:30.916Z +updatedAt: 2024-07-26T19:06:41.787Z +publishedAt: 2024-07-26T19:06:41.787Z firstPublishedAt: 2021-03-18T20:12:33.299Z contentType: trackArticle productTeam: Channels @@ -14,5 +14,4 @@ trackId: 5Yx5IrNa7Y48c6aSC8wu2Y trackSlugEN: magazine-luiza-integration-set-up --- - +
This is a regional exclusive content not applicable to English speaking countries.
diff --git a/docs/tracks/en/configure-warranty-in-via-varejo.md b/docs/tracks/en/configure-warranty-in-via-varejo.md index be24aee7b..c18e900ce 100644 --- a/docs/tracks/en/configure-warranty-in-via-varejo.md +++ b/docs/tracks/en/configure-warranty-in-via-varejo.md @@ -1,10 +1,10 @@ --- -title: 'Configure warranty in Via Varejo' +title: 'Configure warranty in Casas Bahia Marketplace' id: 3FFcVmL5Aod6tkFIz9vJmX status: PUBLISHED createdAt: 2020-10-01T19:13:10.864Z -updatedAt: 2022-01-24T20:11:25.306Z -publishedAt: 2022-01-24T20:11:25.306Z +updatedAt: 2023-11-30T21:39:33.028Z +publishedAt: 2023-11-30T21:39:33.028Z firstPublishedAt: 2020-10-01T20:32:16.599Z contentType: trackArticle productTeam: Channels diff --git a/docs/tracks/en/configuring-a-payment-condition.md b/docs/tracks/en/configuring-a-payment-condition.md index 4dc3d2b3b..ae4abc9c3 100644 --- a/docs/tracks/en/configuring-a-payment-condition.md +++ b/docs/tracks/en/configuring-a-payment-condition.md @@ -3,8 +3,8 @@ title: 'Configuring a payment condition' id: 6bzGxlz4inf8sKmvZ1c7i3 status: PUBLISHED createdAt: 2019-11-26T17:47:27.426Z -updatedAt: 2023-03-21T20:02:36.184Z -publishedAt: 2023-03-21T20:02:36.184Z +updatedAt: 2024-03-13T21:42:43.233Z +publishedAt: 2024-03-13T21:42:43.233Z firstPublishedAt: 2019-11-26T20:43:48.321Z contentType: trackArticle productTeam: Financial @@ -27,17 +27,18 @@ Payment conditions are rules that must be followed by a person who wants to buy That said, we can move on to configuring the payment conditions. ## General Settings -To configure a payment condition, you must first add an affiliation, as explained in the [Gateway Affiliations](https://help.vtex.com/en/tutorial/registering-gateway-affiliations--tutorials_444) document. -What does not change from one payment method to another is the need to: -- Define a name for the rule according to what it represents, to help you identify it. -- Activate it. -- Define by which gateway affiliation this condition will be processed. -- Define if you will use [anti-fraud](https://help.vtex.com/en/tutorial/how-to-configure-the-anti-fraud--tutorials_446) or not. +To set up a payment condition, you first need to register a payment provider, as described in [Register payment and anti-fraud providers](https://help.vtex.com/en/tutorial/registering-gateway-affiliations--tutorials_444). -In addition, it is possible to define whether the payment will be a prepayment in full or in installments, with or without interest and [special conditions](https://help.vtex.com/en/tutorial/condicoes-especiais--tutorials_456?locale=en "special conditions"). +Regardless of the payment condition to be chosen, the following actions must always be carried out: +- Define the name of the rule according to what it represents, to help identify it; +- Activate it; +- Define which payment provider this condition will be processed by; +- Define whether or not you will use [anti-fraud](https://help.vtex.com/en/tutorial/como-configurar-antifraude--tutorials_446). -Since the payment method that allows all of these settings is **Credit Card**, follow the steps below for each of these settings. +Furthermore, for some payment conditions it may be necessary to define whether payment will be made in cash or in installments, with or without interest and [special conditions](https://help.vtex.com/en/tutorial/special-conditions--tutorials_456). + +As the __Credit Card__ is a payment method that allows you to apply all these features, see below how to configure it: ## Prepayment in full @@ -51,9 +52,9 @@ That done, follow the instructions: 4. Choose a credit card brand. 5. Name the rule in the **Rule Name** field. 6. Activate the condition in the **Status** field. -7. In the **Process with affiliation** field, choose the affiliation you configured. +7. In the **Process with provider** field, choose the previously configured provider. 8. In the **Prepaid in full or in installments?** field, select the **Prepaid in full** option. -9. Click on the **Save** button. +9. Click **Save**. ## In installments @@ -69,11 +70,11 @@ It is noteworthy that the field **Billing** will only be taken into account for 4. Choose a credit card brand. 5. Name the rule in the **Rule Name** field. 6. Activate the condition in the **Status** field; -7. In the **Process with affiliation** field, choose the affiliation you configured. +7. In the **Process with provider** field, choose the previously configured provider. 8. In the **Prepaid in full or in installments?** field, select the **In installments** option. 9. Configure the number of sequential or individual installments in the **Total installments** field. 10. Define a minimum installment to be applied according to the value of each product. -11. Click on the **Save** button. +11. Click **Save**. ### With interest @@ -85,7 +86,7 @@ If you decide to configure a payment method that accepts installments with inter 4. Choose a credit card brand. 5. Name the rule in the **Rule Name** field. 6. Activate the condition in the **Status** field. -7. In the **Process with affiliation** field, choose the affiliation you configured. +7. In the **Process with provider** field, choose the previously configured provider. 8. In the **Prepaid in full or in installments?** field, select the **In installments** option. 9. Configure the number of sequential or individual installments in the **Total installments** field. 10. Define a minimum installment to be applied according to the value of each product. @@ -93,19 +94,15 @@ If you decide to configure a payment method that accepts installments with inter 12. Click on the **Set installment rate** button. 13. Enter the amount of interest you want to apply to each installment. 14. Click on **Compound interest applied. Change** to choose between compound or simple interest. -15. Click on the **Save** button. +15. Click **Save**. ### Automatic Installment The Automatic Installment option allows you to configure the details of the installments directly in the payment provider (outside the VTEX environment). -To enable this option, select “Yes” in the **Use external installments** field during the [affiliation setup](https://help.vtex.com/en/tutorial/afiliacoes-de-gateway--tutorials_444) step. - -![automaticinstallment](https://images.ctfassets.net/alneenqid6w5/3ErHSFlSGyUwbLzJWaUlXw/965203e926177f608618ed0048411de6/parcelamentoautomaticous.JPG) +To enable this option, select “Yes” in the **Use external installments** field during the [provider setup](https://help.vtex.com/en/tutorial/afiliacoes-de-gateway--tutorials_444) step. -
- Currently, only the MercadoPagoV1 affiliation allows the automatic installment function. -
+![automaticinstallment](//images.ctfassets.net/alneenqid6w5/3ErHSFlSGyUwbLzJWaUlXw/965203e926177f608618ed0048411de6/parcelamentoautomaticous.JPG) -After enabling automatic installment payment on the affiliation, follow these steps: +After enabling automatic installment payment on the provider, follow these steps: 1. In the VTEX Admin, go to **Store Settings** > **Payment** > **Settings**, or type **Settings** in the search bar at the top of the page. 2. Click on **Payment Conditions**. @@ -113,9 +110,9 @@ After enabling automatic installment payment on the affiliation, follow these st 4. Choose a credit card brand. 5. Name the rule in the **Rule Name** field. 6. Activate the condition in the **Status** field. -7. In the **Process with affiliation** field, choose the affiliation you configured. +7. In the **Process with provider** field, choose the previously configured provider. 8. If you want to use an anti-fraud system, select the option **Use anti-fraud**. 9. Select an anti-fraud option. 10. In the **Prepaid in full or in installments?** field, select the **Automatic** option. -11. Click on the **Save** button. +11. Click **Save**. diff --git a/docs/tracks/en/configuring-banners.md b/docs/tracks/en/configuring-banners.md index e3c0e40ca..f1e08d116 100644 --- a/docs/tracks/en/configuring-banners.md +++ b/docs/tracks/en/configuring-banners.md @@ -3,8 +3,8 @@ title: 'Configuring Banners' id: 4ViKEivLJtJsvpaW0aqIQ5 status: PUBLISHED createdAt: 2019-11-27T16:34:24.404Z -updatedAt: 2023-03-30T21:35:08.898Z -publishedAt: 2023-03-30T21:35:08.898Z +updatedAt: 2024-01-30T21:59:49.330Z +publishedAt: 2024-01-30T21:59:49.330Z firstPublishedAt: 2020-03-05T19:58:30.009Z contentType: trackArticle productTeam: Marketing & Merchandising @@ -28,7 +28,7 @@ After configuring the banner, you have to add it to a page on your store. To do

This feature is available on VTEX Intelligent Search Multilanguage. For more information, please refer to our article VTEX Intelligent Search: Multilanguage settings (Beta).

-![banner-form-en](https://images.ctfassets.net/alneenqid6w5/4eY6elSTbPcVvjQHuxOhdu/306bbd26bcadab589aeabe91903b0bcc/image.png) +![banner-form-en](//images.ctfassets.net/alneenqid6w5/4eY6elSTbPcVvjQHuxOhdu/306bbd26bcadab589aeabe91903b0bcc/image.png) ## Banner fields @@ -51,6 +51,7 @@ To add a banner, the following fields need to be completed: * **Start time**: Time when the banner will start being available. * **End date**: Date when the banner will stop being available. This allows the administrator to schedule future campaigns, which makes them easier to control. * **End time**: Time when the banner will stop being available. +* **Locales:** Languages to which the banner will apply. The field is only available for stores using [Multilanguage settings (Beta)](https://help.vtex.com/en/tutorial/vtex-intelligent-search-configuracoes-multi-idioma-beta--2WahlTESLXIJ9XBdQMdTYO). ### Trigger Rules @@ -58,7 +59,7 @@ To add a banner, the following fields need to be completed: Click `Autofill from URL` to add the URL of the search page to the trigger rules that will be applied. -![banner-url-en](https://images.ctfassets.net/alneenqid6w5/2ldGnmahkPao4EbISls3gu/326bfe62f7a49e6f1bd34c7cbe5f6b6a/image.png) +![banner-url-en](//images.ctfassets.net/alneenqid6w5/2ldGnmahkPao4EbISls3gu/326bfe62f7a49e6f1bd34c7cbe5f6b6a/image.png) Click `Add condition` to create a rule. Rules can be of two types: diff --git a/docs/tracks/en/configuring-cash-payments-through-instore.md b/docs/tracks/en/configuring-cash-payments-through-instore.md index 863f62086..06bca64d4 100644 --- a/docs/tracks/en/configuring-cash-payments-through-instore.md +++ b/docs/tracks/en/configuring-cash-payments-through-instore.md @@ -35,7 +35,7 @@ Now we will create the payment condition. 1. Still on the **Settings** page of the **Payments** module in the VTEX Admin, click on the **Payment conditions** tab. 2. Click on the green button with the `+` icon to add a new condition, as shown below. -![en-add-payment-condition](https://images.ctfassets.net/alneenqid6w5/27933kBohPNieKSiiulGZA/fefd28c063c5572c3dfe2852aac484f5/en-add-payment-condition-1.png) +![en-add-payment-condition](//images.ctfassets.net/alneenqid6w5/27933kBohPNieKSiiulGZA/fefd28c063c5572c3dfe2852aac484f5/en-add-payment-condition-1.png) 3. In the **Custom payment** section, select the **Cash** option you have created. 4. Enter a name for this payment condition, change the status to **Active**, and in the **Process with affiliation** field, select the custom payment you created in the previous step. diff --git a/docs/tracks/en/configuring-dafiti-connector.md b/docs/tracks/en/configuring-dafiti-connector.md index e4da8b7dc..8154d0edc 100644 --- a/docs/tracks/en/configuring-dafiti-connector.md +++ b/docs/tracks/en/configuring-dafiti-connector.md @@ -3,8 +3,8 @@ title: 'Configuring Dafiti connector' id: 3PV2OACP2E4O4uOKKW2sMg status: PUBLISHED createdAt: 2018-09-27T17:57:53.647Z -updatedAt: 2022-01-25T15:51:13.004Z -publishedAt: 2022-01-25T15:51:13.004Z +updatedAt: 2024-07-02T19:17:57.983Z +publishedAt: 2024-07-02T19:17:57.983Z firstPublishedAt: 2018-09-27T20:41:13.133Z contentType: trackArticle productTeam: Channels diff --git a/docs/tracks/en/configuring-livelo-price-divergence-rule.md b/docs/tracks/en/configuring-livelo-price-divergence-rule.md new file mode 100644 index 000000000..ad1c1d8a1 --- /dev/null +++ b/docs/tracks/en/configuring-livelo-price-divergence-rule.md @@ -0,0 +1,18 @@ +--- +title: 'Configuring Livelo Price Divergence rule' +id: 4kocvdsHiLcLLcX6eQIVmD +status: PUBLISHED +createdAt: 2023-08-10T22:45:01.497Z +updatedAt: 2024-02-19T19:09:00.244Z +publishedAt: 2024-02-19T19:09:00.244Z +firstPublishedAt: 2023-08-11T01:56:55.359Z +contentType: trackArticle +productTeam: Channels +slug: configuring-livelo-price-divergence-rule +locale: en +trackId: 4ZSHEiuTkh8HR9ubJQj8BP +trackSlugEN: livelo-integration +--- + + diff --git a/docs/tracks/en/configuring-login-with-facebook.md b/docs/tracks/en/configuring-login-with-facebook.md index b810f509e..69b9198df 100644 --- a/docs/tracks/en/configuring-login-with-facebook.md +++ b/docs/tracks/en/configuring-login-with-facebook.md @@ -28,7 +28,7 @@ After configuring the Facebook registration, you need to configure this login op 1. In the **Account Settings** module, click on the **Authentications** tab. 2. Click on the **Edit** button corresponding to Facebook. 3. Fill in the fields with the _Client Id_ and _Client Secret_ registered on **Facebook**. - ![Facebook OAuth EN](https://images.ctfassets.net/alneenqid6w5/2mWEocn4zdG0BJVMaujzk8/06b29f9c839316df31c736a315ba1786/facebook_EN.png) + ![Facebook OAuth EN](//images.ctfassets.net/alneenqid6w5/2mWEocn4zdG0BJVMaujzk8/06b29f9c839316df31c736a315ba1786/facebook_EN.png) 4. Click on the **Save** button. 5. To confirm that your login was successful, go to the front-end of your store and click on **Login**. 6. The configured login options will be shown. Click on the **Facebook** option and check if your store name is displayed. diff --git a/docs/tracks/en/configuring-login-with-google.md b/docs/tracks/en/configuring-login-with-google.md index 5ce00dba7..e7dc96ec6 100644 --- a/docs/tracks/en/configuring-login-with-google.md +++ b/docs/tracks/en/configuring-login-with-google.md @@ -29,7 +29,7 @@ After configuring your Google identity platform, you need to configure your logi 1. In the **Account Settings** module, click on the **Authentication** tab. 2. Click on the **Edit** button corresponding to Google. 3. Fill in the fields with the _Client Id_ and _Client Secret_ added to **Google**. - ![Google OAuth](https://images.ctfassets.net/alneenqid6w5/67wXwVN1RaDZ5oOy6XrTSe/1dd69d7f89b79cbca4c0d3265e800c3c/google_EN.png) + ![Google OAuth](//images.ctfassets.net/alneenqid6w5/67wXwVN1RaDZ5oOy6XrTSe/1dd69d7f89b79cbca4c0d3265e800c3c/google_EN.png) 4. Click on the **Save** button. 5. To confirm whether your login was successfully configured, access the front-end of your store and click on **Login**. 6. The configured login options will be shown. Click on the **Google** option and check whether your store name is displayed. diff --git a/docs/tracks/en/configuring-merchandising-rules.md b/docs/tracks/en/configuring-merchandising-rules.md index e828526a2..16790e8f3 100644 --- a/docs/tracks/en/configuring-merchandising-rules.md +++ b/docs/tracks/en/configuring-merchandising-rules.md @@ -3,8 +3,8 @@ title: 'Creating merchandising rules - Manual Editor' id: 2FpbarYzsnbg7aZZn3TGF8 status: PUBLISHED createdAt: 2020-04-14T14:10:24.518Z -updatedAt: 2023-04-03T22:07:36.546Z -publishedAt: 2023-04-03T22:07:36.546Z +updatedAt: 2024-01-29T16:58:41.850Z +publishedAt: 2024-01-29T16:58:41.850Z firstPublishedAt: 2020-04-15T00:39:30.807Z contentType: trackArticle productTeam: Marketing & Merchandising @@ -23,8 +23,8 @@ Follow the steps below to configure a [merchandising rule](https://help.vtex.com * **Rule name**: Name of the merchandising rule. Example: Promote product A when searching for a chocolate cookie. * **Start date (optional)**: Set a date from which the merchandising rule will apply. The date follows the UTC-0 time zone. * **End date (optional)**: Set a date on which the merchandising rule will no longer apply to store searches. The date follows the UTC-0 time zone. - * **Locales:** Languages to which the merchandising rule will apply. -5. Click **Manual Editor**. For more information about each editor, go to [Types of editing](https://help.vtex.com/en/tracks/vtex-intelligent-search--19wrbB7nEQcmwzDPl1l4Cb/5tBSYXb9EIdePa0MWTnFd0#types-of-editing). + * **Apply to locales:** Languages to which the merchandising rule will apply. The field is only available for stores using [Multilanguage settings (Beta)](https://help.vtex.com/en/tutorial/vtex-intelligent-search-configuracoes-multi-idioma-beta--2WahlTESLXIJ9XBdQMdTYO). +5. Click on **Manual editor**. For more information on each editor, see [Types of editing](https://help.vtex.com/en/tracks/vtex-intelligent-search--19wrbB7nEQcmwzDPl1l4Cb/5tBSYXb9EIdePa0MWTnFd0#types-of-editing). 6. Click `Next`. 7. If necessary, you can change what you have already filled in about the new merchandising rule in the [General Information](#general-information) section. 8. Define the [Trigger rules](#trigger-rules), the set of conditions that determine when the merchandising rule will be applied. @@ -36,6 +36,8 @@ Follow the steps below to configure a [merchandising rule](https://help.vtex.com

After saving, the changes to merchandising rules will take an average of two minutes to be updated.

+## Example + Imagine the following example: You want to promote Beautyx products during the 4th of July week. When the customer searches for "soap" or "shampoo", the search should promote the brand's products, so the configuration should be: * **Rule name**: 4th of July promotion diff --git a/docs/tracks/en/configuring-payment-connectors.md b/docs/tracks/en/configuring-payment-connectors.md index d3b8a5ef9..cc305f4a0 100644 --- a/docs/tracks/en/configuring-payment-connectors.md +++ b/docs/tracks/en/configuring-payment-connectors.md @@ -1,10 +1,10 @@ --- -title: 'Configuring payment connectors' +title: 'Configuring payment providers' id: 7pAEMAo4iqNHwYOarZ3zgm status: PUBLISHED createdAt: 2019-11-12T17:29:10.501Z -updatedAt: 2023-03-21T20:10:49.512Z -publishedAt: 2023-03-21T20:10:49.512Z +updatedAt: 2024-07-29T14:50:02.445Z +publishedAt: 2024-07-29T14:50:02.445Z firstPublishedAt: 2019-11-24T21:05:50.533Z contentType: trackArticle productTeam: Financial @@ -14,33 +14,19 @@ trackId: 6GAS7ZzGAm7AGoEAwDbwJG trackSlugEN: payments --- -The **Payments** module allows you to configure a number of **connectors**, which are the communication protocols that your store uses to enable data transmission with acquirers, sub-acquirers or gateways. +The __Payments__ module allows several payment providers (gateways, acquirers, sub-acquirers, [orchestrators](https://www.y.uno/br), [PSPs](https://en.wikipedia.org/wiki/Payment_service_provider), among others) to be configured in your store. This way, you can offer different payment methods and conditions to your customers. -For your website to offer customers a certain payment method, you need to enable the **connector** that will communicate with the gateway responsible for processing. +When a purchase is made in your store and the customer makes payment, data transmission between VTEX and the chosen provider occurs through communication protocols configured in the VTEX Admin. -Another important feature is the connections parity. Just as a payment method can communicate with multiple connectors, a connector can establish communication with multiple payment methods. Because of this possibility, you must configure the connector through **gateway affiliations**. +
+ To check which payment providers are available in your region and the respective settings articles, visit List of payment providers by country.

+
-**Gateway affiliations** is a set of configurations that represents your contract with a payment gateway. +Below is an example of how to set up a payment provider: -In addition to payment gateways, other affiliations include promissory, acquirers and sub-acquirers, for example. This allows you to decide which payment gateways will process the different types of transactions in your VTEX store. - -The VTEX Payments Module supports multiple affiliations with one or more Payment Gateways of your choice to process different payment methods. - -There are two ways to start accepting credit card payments: -- Affiliate with a payment gateway by Admin. -- Use [VTEX integrations](https://developers.vtex.com/vtex-rest-api/docs/payments-integration-guide) with payment methods. - -## How to add gateway affiliations through Admin -1. In the VTEX Admin, go to **Store Settings** > **Payment** > **Settings**, or type **Settings** in the search bar at the top of the page. -2. Click on the **Gateway Affiliations** option. -3. Click on the **+** button to add a new affiliation. -4. Choose your Payment Gateway. -5. Name your affiliation. -6. If an alert message appears indicating the need to install the app, click on the **Install app** button and follow the installation instructions. This message is only displayed for some types of gateway affiliations. -7. Fill in the available fields with the contract data sent by the chosen Gateway. -8. Click on the **Save** button. - -This connector must be associated with a payment condition. For more information and examples of how to receive installment or cash payments with different affiliations, read our article about [Payment Conditions](https://help.vtex.com/en/tutorial/how-to-configure-payment-conditions--tutorials_455). - -If you want to check out the step by step of a specific connector, visit our [Tutorials & Solutions](https://help.vtex.com/en/tutorial/--531cHtUCUi3puRXNDmKziw) articles and search for the desired keyword. +1. In the VTEX Admin, go to __Store Settings > Payments > Providers__, or type __Providers__ in the search bar at the top of the page. +2. On the providers screen, click the `New provider` button. +3. Type the desired payment provider in the search bar and click on its name. +4. Fill in the available fields according to information from the payment provider with which you have a contract. +5. Click `Save`. diff --git a/docs/tracks/en/configuring-physical-stores-as-pickup-points.md b/docs/tracks/en/configuring-physical-stores-as-pickup-points.md index 55522f1a6..c82800d27 100644 --- a/docs/tracks/en/configuring-physical-stores-as-pickup-points.md +++ b/docs/tracks/en/configuring-physical-stores-as-pickup-points.md @@ -3,8 +3,8 @@ title: 'Physical stores as pickup points' id: 4hXfgqXxS1lwAfnxgja3xW status: PUBLISHED createdAt: 2021-08-23T17:04:37.282Z -updatedAt: 2023-05-31T14:45:23.483Z -publishedAt: 2023-05-31T14:45:23.483Z +updatedAt: 2023-07-26T18:51:23.201Z +publishedAt: 2023-07-26T18:51:23.201Z firstPublishedAt: 2021-08-23T17:12:50.884Z contentType: trackArticle productTeam: Shopping diff --git a/docs/tracks/en/configuring-price-divergence-rule-dafiti.md b/docs/tracks/en/configuring-price-divergence-rule-dafiti.md index b43f0a92c..c15e2d2e1 100644 --- a/docs/tracks/en/configuring-price-divergence-rule-dafiti.md +++ b/docs/tracks/en/configuring-price-divergence-rule-dafiti.md @@ -3,8 +3,8 @@ title: 'Configuring Price Divergence rule' id: 4rGMP9mEVOKCZCM71yzxnj status: PUBLISHED createdAt: 2022-01-05T16:09:05.484Z -updatedAt: 2022-01-05T16:18:18.655Z -publishedAt: 2022-01-05T16:18:18.655Z +updatedAt: 2023-08-11T18:26:09.918Z +publishedAt: 2023-08-11T18:26:09.918Z firstPublishedAt: 2022-01-05T16:11:57.454Z contentType: trackArticle productTeam: Channels diff --git a/docs/tracks/en/configuring-price-divergence-rule-mercado-libre.md b/docs/tracks/en/configuring-price-divergence-rule-mercado-libre.md index 3a6c9d0d5..3ac50165c 100644 --- a/docs/tracks/en/configuring-price-divergence-rule-mercado-libre.md +++ b/docs/tracks/en/configuring-price-divergence-rule-mercado-libre.md @@ -3,8 +3,8 @@ title: 'Configuring Price Divergence rule' id: 1ivH7sJoS771wZFMkaFdpt status: PUBLISHED createdAt: 2022-01-05T16:18:22.558Z -updatedAt: 2022-01-05T16:22:48.459Z -publishedAt: 2022-01-05T16:22:48.459Z +updatedAt: 2024-03-27T20:43:18.424Z +publishedAt: 2024-03-27T20:43:18.424Z firstPublishedAt: 2022-01-05T16:22:48.459Z contentType: trackArticle productTeam: Channels diff --git a/docs/tracks/en/configuring-price-divergence-rule-via.md b/docs/tracks/en/configuring-price-divergence-rule-via.md index bf550a5b5..575aa2404 100644 --- a/docs/tracks/en/configuring-price-divergence-rule-via.md +++ b/docs/tracks/en/configuring-price-divergence-rule-via.md @@ -3,8 +3,8 @@ title: 'Configuring Price Divergence rule' id: 6MeJhODLMCnYwUCe18QjzP status: PUBLISHED createdAt: 2022-01-05T16:01:03.231Z -updatedAt: 2022-01-05T16:04:18.518Z -publishedAt: 2022-01-05T16:04:18.518Z +updatedAt: 2023-11-30T21:12:36.109Z +publishedAt: 2023-11-30T21:12:36.109Z firstPublishedAt: 2022-01-05T16:04:18.518Z contentType: trackArticle productTeam: Channels diff --git a/docs/tracks/en/configuring-rappi-price-divergence-rule.md b/docs/tracks/en/configuring-rappi-price-divergence-rule.md new file mode 100644 index 000000000..7636bec0d --- /dev/null +++ b/docs/tracks/en/configuring-rappi-price-divergence-rule.md @@ -0,0 +1,18 @@ +--- +title: 'Configuring rappi Price Divergence rule ' +id: VoIvBSldeT2A4MuRVMMi1 +status: PUBLISHED +createdAt: 2024-05-31T20:36:17.323Z +updatedAt: 2024-05-31T20:51:50.382Z +publishedAt: 2024-05-31T20:51:50.382Z +firstPublishedAt: 2024-05-31T20:51:50.382Z +contentType: trackArticle +productTeam: Channels +slug: configuring-rappi-price-divergence-rule +locale: en +trackId: 2AeYfJRnQ0I91dvSzRcpKh +trackSlugEN: rappi-integration +--- + + diff --git a/docs/tracks/en/configuring-redirect.md b/docs/tracks/en/configuring-redirect.md index c27f61151..6cafeecf0 100644 --- a/docs/tracks/en/configuring-redirect.md +++ b/docs/tracks/en/configuring-redirect.md @@ -3,8 +3,8 @@ title: 'Configuring Redirects' id: 4Gd2wLQFbCwTsh8RUDwSoL status: PUBLISHED createdAt: 2019-11-22T23:40:25.940Z -updatedAt: 2023-03-30T19:34:08.021Z -publishedAt: 2023-03-30T19:34:08.021Z +updatedAt: 2024-06-17T12:20:22.176Z +publishedAt: 2024-06-17T12:20:22.176Z firstPublishedAt: 2019-11-25T17:36:44.905Z contentType: trackArticle productTeam: Marketing & Merchandising @@ -26,7 +26,7 @@ To configure a redirect, follow the steps below. You must fill in the fields below. -![redirecionamentos-adminv4-EN](https://images.ctfassets.net/alneenqid6w5/69CWrwXk38Qxwb9fNNzYyc/c67dd6c3ebe5563f2a32492db7a94298/image.png) +![redirecionamentos-adminv4-EN](//images.ctfassets.net/alneenqid6w5/69CWrwXk38Qxwb9fNNzYyc/c67dd6c3ebe5563f2a32492db7a94298/image.png) ### General information @@ -34,6 +34,7 @@ This section provides the following general information: - **Name:** name of the rule set for the redirect you created. - **Redirect URL**: URL to which the client will be forwarded. You must enter the full URL. Example: `https://www.store.com/_secure/account/#/orders` instead of `_secure/account/#/orders`. +- **Locales:** Languages to which the redirect will apply. The field is only available for stores using [Multilanguage settings (Beta)](https://help.vtex.com/en/tutorial/vtex-intelligent-search-configuracoes-multi-idioma-beta--2WahlTESLXIJ9XBdQMdTYO). ### Trigger rules @@ -43,7 +44,7 @@ Select the type of rule, either by term or by filter. - **Term:** word searched by the customer that will be related to the rule. You can choose between two options: - `is`: the search must be an exact word search. Example: if you enter "Black Friday" and the customer searches for "Black Friday", the redirect will be triggered. If they search for "Black Friday promotion", the redirect will not be triggered. - - `contains`: the search does not have to be an exact word search. Example: if you enter "Black Friday" and the customer searches for "Black Friday", the redirect will be triggered. `If they search for "Black Friday promotion", the rule will not be triggered.` + - `contains`: the search does not have to be an exact word search. Example: if you enter "Black Friday" and the customer searches for "Black Friday", the redirect will be triggered. If the customer searches for "Black Friday promotion", it will also be activated. - **Filter:** searchable attribute already defined that restricts the search results. Selecting a registered filter enables the redirection created. Customers can choose from two filter options: - `is`: this option allows the customer to select not only the filter for the rule. Example: if the rule is ``is``: Filter _brand_, value _Nike_. The redirect is triggered even if the customer also selects adidas. - `only`: this option allows only the configured filter to be selected. Example: if the rule is ``only``: Filter _brand_, value _Nike_. If the customer selects adidas, the redirect will not be triggered. It will only work if the first brand filter is Nike. diff --git a/docs/tracks/en/configuring-ship-from-store.md b/docs/tracks/en/configuring-ship-from-store.md index dee845b2d..000906140 100644 --- a/docs/tracks/en/configuring-ship-from-store.md +++ b/docs/tracks/en/configuring-ship-from-store.md @@ -3,8 +3,8 @@ title: 'Ship From Store' id: 50GAmxxFsJoLWqcnMysWdl status: PUBLISHED createdAt: 2020-06-30T21:36:43.926Z -updatedAt: 2023-05-31T14:45:10.189Z -publishedAt: 2023-05-31T14:45:10.189Z +updatedAt: 2023-07-26T18:44:48.356Z +publishedAt: 2023-07-26T18:44:48.356Z firstPublishedAt: 2020-06-30T21:45:36.187Z contentType: trackArticle productTeam: Shopping @@ -16,11 +16,11 @@ trackSlugEN: unified-commerce-strategies The **Ship From Store** strategy allows a customer who wants to receive the products at home to receive them from the warehouse of a physical store. In other words, in this scenario, the store functions as a mini distribution center. -![35. Setting up Shipping From Store - 1](https://images.ctfassets.net/alneenqid6w5/7uHIuX10TvTGJS1kkwPmBb/6847796e390c9d18123eea24f87469c4/35._Setting_up_Shipping_From_Store_-_1.png) +![35. Setting up Shipping From Store - 1](//images.ctfassets.net/alneenqid6w5/7uHIuX10TvTGJS1kkwPmBb/6847796e390c9d18123eea24f87469c4/35._Setting_up_Shipping_From_Store_-_1.png) This type of logistics helps your operation to reduce costs and shipping time. Instead of having only the main warehouses - usually away from the central areas of cities - you now have a more capillary delivery network. -Consider this example: a customer who is at homeplaces an order on the e-commerce and wants to receive the products at home. Let's say you have a physical store in their neighborhood, 500 meters from the customer's home. If the store has the products they ordered in their local inventory, the Shipping From Store strategy allows these products to be shipped to the customer from that store - at a lower cost for you and with a better delivery time for the customer. +Consider this example: a customer who is at homeplaces an order on the ecommerce and wants to receive the products at home. Let's say you have a physical store in their neighborhood, 500 meters from the customer's home. If the store has the products they ordered in their local inventory, the Shipping From Store strategy allows these products to be shipped to the customer from that store - at a lower cost for you and with a better delivery time for the customer. ## Prerequisites diff --git a/docs/tracks/en/configuring-synonyms.md b/docs/tracks/en/configuring-synonyms.md index d412f856a..8890a00d0 100644 --- a/docs/tracks/en/configuring-synonyms.md +++ b/docs/tracks/en/configuring-synonyms.md @@ -3,8 +3,8 @@ title: 'Configuring Synonyms' id: 3ExbC3QKNF4zH7Gs8jD1cL status: PUBLISHED createdAt: 2019-11-29T12:04:33.557Z -updatedAt: 2023-03-30T19:19:37.658Z -publishedAt: 2023-03-30T19:19:37.658Z +updatedAt: 2024-01-30T22:46:15.605Z +publishedAt: 2024-01-30T22:46:15.605Z firstPublishedAt: 2020-03-05T19:56:02.826Z contentType: trackArticle productTeam: Marketing & Merchandising @@ -14,6 +14,8 @@ trackId: 19wrbB7nEQcmwzDPl1l4Cb trackSlugEN: vtex-intelligent-search --- +
We recommend using Synonyms instead of Substitute Words to associate words with products, as synonyms allow you to manage terms per product in a more scalable way. Contact our Support team for more information.
+ There are two ways to set up synonyms in VTEX Admin: [individually](#creating-synonyms-individually) or by [importing a spreadsheet in CSV format](#importing-csv-spreadsheet). If you need to register synonyms in bulk, we recommend using the spreadsheet. See the instructions for each configuration form in the following sections. The configuration of synonyms works recursively. This means that when you add a second synonym to an existing one, it will also become a synonym for the first one. @@ -32,6 +34,7 @@ Follow the step-by-step procedure to configure synonyms individually in the VTEX 4. Fill in the fields that correspond to the synonym: - __Type:__ defines the type of synonym. Check [Types of synonyms](https://help.vtex.com/en/tracks/vtex-intelligent-search--19wrbB7nEQcmwzDPl1l4Cb/1pxAWPEglBey1UFdvcetZV#types-of-synonyms) for more information. - __Terms:__ words or expressions to be defined as synonyms. You must press `Enter` after each term to insert another term. + - **Locales:** Languages to which the synonym will apply. The field is only available for stores using [Multilanguage settings (Beta)](https://help.vtex.com/en/tutorial/vtex-intelligent-search-configuracoes-multi-idioma-beta--2WahlTESLXIJ9XBdQMdTYO). - __Status:__ defines whether the synonym will be active or inactive. 5. To finish, click on `Save`. @@ -43,9 +46,22 @@ Changes can take up to two hours to take effect. ## Importing CSV spreadsheet -In case there are many synonyms to be added, you can make a .csv file and import it in the Admin. The file must contain the following format, according to the [types of synonyms](https://help.vtex.com/en/tracks/vtex-intelligent-search--19wrbB7nEQcmwzDPl1l4Cb/1pxAWPEglBey1UFdvcetZV#types-of-synonyms) chosen: +In case there are many synonyms to be added, you can make a .csv file and import it in the Admin. + +To import the file, follow the steps below: + +1. Create a CSV file in the format described on [Synonyms spreadsheet template](#synonyms-spreadsheet-template). +2. In the VTEX Admin, go to __Storefront__, or type __Storefront__ in the search bar at the top of the page. +3. Under **Intelligent Search**, click **Synonyms**. +4. Click on `Import`. +5. Drag the CSV file into the bounded area or click on `choose a file` to select the file on your device. +6. Click on `Import`. - - __Unidirectional:__ `{terms separated by comma};{expanded terms separated by comma};{status}` +### Synonyms spreadsheet template + +The file must contain the following format, according to the [types of synonyms](https://help.vtex.com/en/tracks/vtex-intelligent-search--19wrbB7nEQcmwzDPl1l4Cb/1pxAWPEglBey1UFdvcetZV#types-of-synonyms) chosen: + + - __Unidirectional:__ `{terms separated by comma};{equivalent term};{status}` __Examples:__ @@ -59,8 +75,21 @@ In case there are many synonyms to be added, you can make a .csv file and import - `tv,television,television set;true`: When searching for any of these terms, the products containing any of them will be returned. - `monitor,screen,display;true`: When searching for any of these terms, the products containing any of them will be returned. -To import the file, follow the steps below: +#### Multilanguage stores (Beta) + +Stores using [Multilanguage settings (Beta)](https://help.vtex.com/en/tutorial/vtex-intelligent-search-configuracoes-multi-idioma-beta--2WahlTESLXIJ9XBdQMdTYO) must follow the template below to import synonyms for specific locales. + +- __Unidirectional__: `{terms separated by comma};{equivalent term};{status};{locales separated by comma}` + + __Example:__ + - `smartphone;iPhone;true;en-GB`: When searching for smartphone in the English language store (`locale en-GB`), the website will return results for `iphone`. However, when searching for `iphone`, the website will not return results for `smartphone`. + +- __Bidirectional__: `{terms separated by comma};{status};{locales separated by comma}` + + __Example:__ + - `tv,smart tv;true;en-GB`: When searching for one of these terms in the store in English (`locale en-GB`), the search results will return any product that contains one of these terms. + +
+

If the imported .csv file does not have the locale, the synonym will be valid for all languages available in the store.

+
-1. In the VTEX Admin, go to __Storefront__, or type __Storefront__ in the search bar at the top of the page. -2. Under **Intelligent Search**, click **Synonyms**. -3. Click on `Import`. diff --git a/docs/tracks/en/configuring-the-amazon-integration.md b/docs/tracks/en/configuring-the-amazon-integration.md index a07c73f18..8ac43dca3 100644 --- a/docs/tracks/en/configuring-the-amazon-integration.md +++ b/docs/tracks/en/configuring-the-amazon-integration.md @@ -3,8 +3,8 @@ title: 'Configuring the Amazon integration' id: 5J9CWPIbYQdAegJJWGsxan status: PUBLISHED createdAt: 2019-02-28T23:11:28.346Z -updatedAt: 2022-02-03T23:25:36.883Z -publishedAt: 2022-02-03T23:25:36.883Z +updatedAt: 2023-09-22T20:17:01.064Z +publishedAt: 2023-09-22T20:17:01.064Z firstPublishedAt: 2019-02-28T23:12:37.347Z contentType: trackArticle productTeam: Channels diff --git a/docs/tracks/en/configuring-the-connector-b2w.md b/docs/tracks/en/configuring-the-connector-b2w.md index 10eb15c81..1d0a2d1ed 100644 --- a/docs/tracks/en/configuring-the-connector-b2w.md +++ b/docs/tracks/en/configuring-the-connector-b2w.md @@ -3,8 +3,8 @@ title: 'Configuring the connector' id: 40eYElt1qwIqGeIeum2W4M status: PUBLISHED createdAt: 2018-09-27T22:25:49.315Z -updatedAt: 2022-09-06T22:53:13.914Z -publishedAt: 2022-09-06T22:53:13.914Z +updatedAt: 2024-07-02T19:23:01.065Z +publishedAt: 2024-07-02T19:23:01.065Z firstPublishedAt: 2018-09-27T22:41:30.135Z contentType: trackArticle productTeam: Channels diff --git a/docs/tracks/en/configuring-the-connector.md b/docs/tracks/en/configuring-the-connector.md index c0e375cbc..f460ea251 100644 --- a/docs/tracks/en/configuring-the-connector.md +++ b/docs/tracks/en/configuring-the-connector.md @@ -3,8 +3,8 @@ title: 'Configuring the connector' id: wWyl0Njxgs5KfXvxYZJrl status: PUBLISHED createdAt: 2021-04-14T21:01:49.270Z -updatedAt: 2021-04-15T21:19:06.543Z -publishedAt: 2021-04-15T21:19:06.543Z +updatedAt: 2023-10-13T19:52:02.877Z +publishedAt: 2023-10-13T19:52:02.877Z firstPublishedAt: 2021-04-15T17:41:17.442Z contentType: trackArticle productTeam: Channels @@ -17,16 +17,16 @@ trackSlugEN: integrating-with-google-shopping You must configure the integration with Google Shopping in the Admin. Please follow the instructions below: 1. Access the Admin. -2. In the Marketplace module, click on `Integrations`. -3. Select `Settings`. -4. On the Google Shopping card, click on `Integrate`. -5. Fill in the fields in the modal window (fields marked with an asterisk are mandatory). Then click on the `Save configuration` button. Below you can see a short description of each field to guide you. +2. In the Marketplace module, click __Marketplace and Integrations.__ +3. In the __Google Shopping__ row, click `Connect`. +4. Complete the fields displayed on the screen as described below, and then, at the top right of the screen, click `Connect` (the fields with * are required). - **Integration*:** click _ON_ to enable the integration. - **Ignore sending EAN (GTIN):** if you click _ON_, SKUs will be sent without their barcodes. If your product has a barcode, we recommend selecting _OFF_ to include this information in the integration. See the article[ Filling in the EAN field](https://help.vtex.com/en/tutorial/cadastrar-o-codigo-de-barra-dos-skus-para-o-instore--2jkOdRB4XSMG2ke0uUQIKS#cadastrar-o-campo-ean) for further details. - **Merchant Id*:** code assigned to your Google Merchant Center profile. It is a numeric sequence that appears in the upper right corner of your screen when you access your account. -- **Sales Policy***: number of the trade policy that will define the catalog assortment and the price of the items used in the integration. +- **Trade Policy***: number of the trade policy that will define the catalog assortment and the price of the items used in the integration. - **Google Merchant email*:** the email used to create the Google Merchant Center account. +- **Apply discount to price sent*:** The seller must choose which type of discount they will send to Google Shopping, __Do not apply__ (sends the price set up on the VTEX platform), __To payment method configured in the Checkout API__ (must be selected if the seller has configured the discount), or, __Biggest discount configured__. - **Remove out-of-stock SKUs*:** if you select _OFF_, when a product is out of stock it will appear as unavailable on your Google Shopping feed, instead of being removed from it. If you select _ON_, the SKU temporarily removed for being out of stock will be displayed in the feed again as soon as the inventory is replenished. - **Merchant Id (Multi-Client):** this field should only be used when an advanced account is configured in Google Merchant Center. Advanced accounts are designed for the management of multiple sellers and domains on a large scale. You must fill in this field with the code assigned to your advanced account on Google Merchant Center, which can be identified in the same way as the Merchant Id (a numeric sequence in the upper right corner of the screen). See the Google article on how to [convert to an advanced account](https://support.google.com/merchants/answer/188487?hl=en) for more details. - **Send price*:** there are two options available — _without unit multiplier_, in which the product is sold by price per unit, and _with unit multiplier,_ when the product is sold by square footage. diff --git a/docs/tracks/en/configuring-the-integration-rappi.md b/docs/tracks/en/configuring-the-integration-rappi.md new file mode 100644 index 000000000..a4b7dd059 --- /dev/null +++ b/docs/tracks/en/configuring-the-integration-rappi.md @@ -0,0 +1,18 @@ +--- +title: 'Configuring the integration' +id: 1SowuK4iQngOHebFMfizYY +status: PUBLISHED +createdAt: 2024-05-31T20:32:15.901Z +updatedAt: 2024-05-31T20:51:41.392Z +publishedAt: 2024-05-31T20:51:41.392Z +firstPublishedAt: 2024-05-31T20:51:41.392Z +contentType: trackArticle +productTeam: Channels +slug: configuring-the-integration-rappi +locale: en +trackId: 2AeYfJRnQ0I91dvSzRcpKh +trackSlugEN: rappi-integration +--- + + diff --git a/docs/tracks/en/configuring-the-integration-with-fbe-in-the-vtex-admin.md b/docs/tracks/en/configuring-the-integration-with-fbe-in-the-vtex-admin.md index 823fbd33f..5a6190101 100644 --- a/docs/tracks/en/configuring-the-integration-with-fbe-in-the-vtex-admin.md +++ b/docs/tracks/en/configuring-the-integration-with-fbe-in-the-vtex-admin.md @@ -3,8 +3,8 @@ title: 'Configuring the integration with FBE in the VTEX Admin' id: jUtgjBDumr5oGWIU7mVLC status: PUBLISHED createdAt: 2021-09-30T16:07:29.101Z -updatedAt: 2021-10-05T21:36:44.675Z -publishedAt: 2021-10-05T21:36:44.675Z +updatedAt: 2024-04-17T14:57:04.600Z +publishedAt: 2024-04-17T14:57:04.600Z firstPublishedAt: 2021-09-30T18:49:18.739Z contentType: trackArticle productTeam: Channels @@ -40,7 +40,7 @@ For the integration to work properly, we recommended that you grant all the perm 10. Click on `Next`. 11. In the pop-up window, a confirmation that the integration has been configured will be displayed. Click on `Done`. -![gif_en_v1](https://drive.google.com/uc?export=download&id=1oijFLsjBALxOBWy0Vieem2s6a8vKHR1g) +![gif en v1](//images.ctfassets.net/alneenqid6w5/1FptUh8HMlsK1FvVPBw89H/6eec11fdae6edb9afd05f70a1814b248/gif_en_v1.gif) ## Sending product information to Facebook Business Extension diff --git a/docs/tracks/en/configuring-the-integration-with-tiktok-for-business-in-vtex-admin.md b/docs/tracks/en/configuring-the-integration-with-tiktok-for-business-in-vtex-admin.md index a172c25a3..7c0a6bc7f 100644 --- a/docs/tracks/en/configuring-the-integration-with-tiktok-for-business-in-vtex-admin.md +++ b/docs/tracks/en/configuring-the-integration-with-tiktok-for-business-in-vtex-admin.md @@ -82,7 +82,7 @@ After completing the integration configuration form, you need to connect your Ti On the **Set Up TikTok for Business page**, as illustrated below, please follow the configuration instructions described next. -![set-up-tiktok-for-business](https://images.ctfassets.net/alneenqid6w5/77d9v0437SxRBVXD0OUmW/290a1ece93c0fcb0fe91a1da61352513/image2.png) +![set-up-tiktok-for-business](//images.ctfassets.net/alneenqid6w5/77d9v0437SxRBVXD0OUmW/290a1ece93c0fcb0fe91a1da61352513/image2.png) 1. Click the __TikTok for Business Account__ section and check if your account is listed. * If you want to connect another account, click `Disconnect` and repeat the login step described in [Connecting the TikTok account](#2-connecting-the-tiktok-account). diff --git a/docs/tracks/en/configuring-the-integration.md b/docs/tracks/en/configuring-the-integration.md new file mode 100644 index 000000000..56bcdd096 --- /dev/null +++ b/docs/tracks/en/configuring-the-integration.md @@ -0,0 +1,18 @@ +--- +title: 'Configuring the integration' +id: HgIbZEzbPr8FQid5MXURQ +status: PUBLISHED +createdAt: 2023-08-10T22:33:03.150Z +updatedAt: 2024-07-26T18:36:22.560Z +publishedAt: 2024-07-26T18:36:22.560Z +firstPublishedAt: 2023-08-11T01:56:55.389Z +contentType: trackArticle +productTeam: Channels +slug: configuring-the-integration +locale: en +trackId: 4ZSHEiuTkh8HR9ubJQj8BP +trackSlugEN: livelo-integration +--- + + diff --git a/docs/tracks/en/configuring-the-relevance-feature.md b/docs/tracks/en/configuring-the-relevance-feature.md index 85c2409c8..595050da1 100644 --- a/docs/tracks/en/configuring-the-relevance-feature.md +++ b/docs/tracks/en/configuring-the-relevance-feature.md @@ -34,7 +34,7 @@ The page is divided into two sections: __Priority criteria__ and __Criteria comp
  • Catalog Score: 3
  • -![default priority criteria EN](https://images.ctfassets.net/alneenqid6w5/46WH9rGu8E2dpDry9i7uQ3/398cdb38b52d775d9fe9058ace66fdf2/screencapture-biggy-myvtex-admin-search-boost-settings-2021-06-23-16_22_18.png) +![default priority criteria EN](//images.ctfassets.net/alneenqid6w5/46WH9rGu8E2dpDry9i7uQ3/398cdb38b52d775d9fe9058ace66fdf2/screencapture-biggy-myvtex-admin-search-boost-settings-2021-06-23-16_22_18.png) To change Relevance settings, follow the steps below. @@ -42,7 +42,7 @@ To change Relevance settings, follow the steps below. 2. Click on __Relevance settings__. 3. Choose the criterion whose weight you want to change. 4. Drag the slider to choose its weight, as shown in the image below. - ![composicao-criterios-en](https://images.ctfassets.net/alneenqid6w5/6qRT6JsD2MecPTXHksGIMa/4ab581d6ffbed81312d9d853dc79f917/composicao-criterios-en.gif) + ![composicao-criterios-en](//images.ctfassets.net/alneenqid6w5/6qRT6JsD2MecPTXHksGIMa/4ab581d6ffbed81312d9d853dc79f917/composicao-criterios-en.gif) If you want to change a criterion from __Criteria composition__ to __Priority criteria__, click on the icon and drag it to the Priority criteria block at the top of the page, as shown below. Note that when the criterion is set as a priority, you can no longer change its weight. - ![priority-criteria-en](https://images.ctfassets.net/alneenqid6w5/51sDib8UqJmQJmcqyIDSIE/e81fd3673b90c0a48d166712f6017bdf/priority-criteria-en.gif) + ![priority-criteria-en](//images.ctfassets.net/alneenqid6w5/51sDib8UqJmQJmcqyIDSIE/e81fd3673b90c0a48d166712f6017bdf/priority-criteria-en.gif) 5. Click on __Save__. diff --git a/docs/tracks/en/contract-termination.md b/docs/tracks/en/contract-termination.md new file mode 100644 index 000000000..a27c90293 --- /dev/null +++ b/docs/tracks/en/contract-termination.md @@ -0,0 +1,22 @@ +--- +title: 'Contract termination' +id: 3TUpFItxp8L1WZAD1JuYfF +status: PUBLISHED +createdAt: 2024-02-20T21:47:12.450Z +updatedAt: 2024-02-22T14:08:21.680Z +publishedAt: 2024-02-22T14:08:21.680Z +firstPublishedAt: 2024-02-22T14:08:21.680Z +contentType: trackArticle +productTeam: Others +slug: contract-termination +locale: en +trackId: 4AXsGdGHqExp9ZkiNq9eMy +trackSlugEN: support-at-vtex +--- + +VTEX regrets a client's decision to withdraw and understands that the needs and circumstances of business partners can change. Although we regret the decision to terminate a contract, VTEX is committed to making this process as simple and transparent as possible to ensure a smooth transition. + +To terminate a contract with VTEX, you must contact [billing support](https://help.vtex.com/en/tutorial/opening-tickets-to-vtex-support--16yOEqpO32UQYygSmMSSAM#financial). As for Brazil, Argentina, and Colombia, you must follow the guidelines in the following articles: + +- [Requesting contract termination in Brazil](https://help.vtex.com/pt/tutorial/como-solicitar-sua-rescisao-contratual-no-brasil--frequentlyAskedQuestions_1834) +- [Requesting contract termination in Argentina and Colombia](https://help.vtex.com/es/tutorial/solicitar-la-rescision-contractual-en-argentina-y-colombia--33g6mUoYB9Mf04C06gSU0a) diff --git a/docs/tracks/en/corporate-digital-account.md b/docs/tracks/en/corporate-digital-account.md index ac07dab51..14c1eb662 100644 --- a/docs/tracks/en/corporate-digital-account.md +++ b/docs/tracks/en/corporate-digital-account.md @@ -1,10 +1,10 @@ --- title: 'Corporate digital account' id: 3MVAuZJenHAEt8jsgX99GD -status: PUBLISHED +status: DRAFT createdAt: 2020-05-28T17:37:52.588Z -updatedAt: 2023-03-14T22:07:22.796Z -publishedAt: 2023-03-14T22:07:22.796Z +updatedAt: 2023-10-05T14:13:52.213Z +publishedAt: firstPublishedAt: 2020-05-29T17:48:20.683Z contentType: trackArticle productTeam: Financial diff --git a/docs/tracks/en/create-brands.md b/docs/tracks/en/create-brands.md index c617da332..fc9de5bc2 100644 --- a/docs/tracks/en/create-brands.md +++ b/docs/tracks/en/create-brands.md @@ -38,7 +38,7 @@ Information that is filled out can be updated at any time using the Catalog modu To delete a brand entry, click the arrow next to `Edit` and then click `Delete`. -![editar-marca EN](https://images.ctfassets.net/alneenqid6w5/lAOk9EHq8WLoXs6SnrXsv/55b9ba52f46ae8582315ffda359a3b39/editar-marca_EN.png) +![editar-marca EN](//images.ctfassets.net/alneenqid6w5/lAOk9EHq8WLoXs6SnrXsv/55b9ba52f46ae8582315ffda359a3b39/editar-marca_EN.png) ## API diff --git a/docs/tracks/en/create-product-feed.md b/docs/tracks/en/create-product-feed.md index 3ee708a77..554a4b243 100644 --- a/docs/tracks/en/create-product-feed.md +++ b/docs/tracks/en/create-product-feed.md @@ -28,11 +28,11 @@ To make product updates available to Lengow, you must [configure an XML feed](ht - **File Name:** `lengow.xml` - **Collection:** `Lengow` (or another name you chose) -- **Show Unavailable SKUs:** (enabled) +- **Show Unavailable SKUs:** (enabled) The feed itself should then be filled in as seen in the image below: -![image2](https://images.ctfassets.net/alneenqid6w5/2TuXQFVWgd7liQ7jSxYHDu/c46858cd6a536d3f3290bafe2e105724/image2.png) +![image2](//images.ctfassets.net/alneenqid6w5/2TuXQFVWgd7liQ7jSxYHDu/c46858cd6a536d3f3290bafe2e105724/image2.png) ## Verify XML feed consistency @@ -42,7 +42,7 @@ Your product feed should now be available at the following URL: If you visit this URL in your browser, you should see an XML document tree like this: -![image8](https://images.ctfassets.net/alneenqid6w5/7fBOjuxHDkRYtIoLPSnJcp/038cfb985ae364a3af5068ed5f69e489/image8.png) +![image8](//images.ctfassets.net/alneenqid6w5/7fBOjuxHDkRYtIoLPSnJcp/038cfb985ae364a3af5068ed5f69e489/image8.png) The numbers seen in the XML feed correspond to the Product ID for all products in the collection you created for the Lengow connector. diff --git a/docs/tracks/en/creating-accounts.md b/docs/tracks/en/creating-accounts.md index 533e3b2c0..8abc3f5a8 100644 --- a/docs/tracks/en/creating-accounts.md +++ b/docs/tracks/en/creating-accounts.md @@ -3,8 +3,8 @@ title: 'Creating Customer Credit accounts' id: 7FHLd0cmxqqGeEUuc8uioU status: PUBLISHED createdAt: 2018-11-06T20:24:28.924Z -updatedAt: 2023-05-12T12:20:09.076Z -publishedAt: 2023-05-12T12:20:09.076Z +updatedAt: 2024-02-08T19:08:32.443Z +publishedAt: 2024-02-08T19:08:32.443Z firstPublishedAt: 2018-11-06T21:15:02.053Z contentType: trackArticle productTeam: Financial @@ -14,103 +14,82 @@ trackId: 1hCRg21lXYy2seOKgqQ2CC trackSlugEN: customer-credit-getting-started --- -The next step is to create accounts for the customers you want to offer credit to your store. +The next step is to create accounts for the customers you want to offer credit to in your store. Accounts can be created in three different ways: -There are three ways to create them: - -- Via Admin; -- Through the bulk import feature; -- Via API. +- [Individual account (Admin VTEX)](#create-accounts-individually) +- [Multiple Accounts (Admin VTEX)](#create-multiple-accounts-bulk-import) +- [Individual account (Customer Credit API)](#criar-conta-via-api)
    -Warning: Customer Credit accounts are not integrated with the customer base registered in Master Data entities. Accounts must be created in the app before or after the user has concluded in-store purchases. +Accounts created in the Customer Credit app have no relationship or share data with the customer base registered in the store's Master Data entities. For a customer to be able to use Customer Credit as a payment method, their account must be registered by the merchant in the app even if the customer already has an account in the store.
    -In addition, in all cases where users choose to update data by importing a spreadsheet into the system, it is necessary to make sure that all values are separated by commas. Otherwise, the operation will not be completed correctly. - -See how to create accounts in these three possible ways: - -## Creating accounts individually +## Create accounts individually -If users prefer, they can create multiple accounts manually through Admin. +To register a new customer in Customer Credit, follow the steps below: -Follow the step by step: +1. In the VTEX Admin, access __Apps > Customer Credit > Accounts__, or type __Accounts__ in the search bar at the top of the page. +2. On the __Accounts__ screen, click the `NEW` button. +3. In __Identification__, select the __Document type__ and fill in the __Document__ and __Email__ fields with the information of the customer you want to register. +4. In __Credit__, enter the __Credit Limit (BRL)__ and __Tolerance__ values that you want to make available to the customer. +5. Click `Confirm`. -1. Access the __Admin__; -2. Click on the __Customer Credit__ module; -3. Then click on __Accounts__; -4. On the right side of the screen, click on the __“New”__ button; -5. Select the __document type__ that will identify the account; -6. Enter the document number in the __Document__ field; -7. Fill in the __Email__ field; -8. Set the __credit limit__ for the account; -9. Click on the __"Confirm"__ button. - -Filling in the email field in the form is mandatory, because through the email (access key to the VTEX system), it is possible to authenticate the customer's access to the credit limits of an account. For more information about data protection, visit [SmartCheckout Security](https://help.vtex.com/en/tutorial/seguranca-do-smartcheckout--3SrJuuhrqwePUg1rp1exfB). - -This way, the new account will be displayed on the main page of the “Accounts” section. +
    +Filling in the Email field is mandatory, as the VTEX platform uses this information to authenticate the customer's access to the credit limits of their account. For more information about data protection, visit SmartCheckout Security. +
    -## Creating accounts via bulk import +From this moment on, the new account created will be displayed on the __Accounts__ screen. -To create accounts in bulk, users can use the CSV (comma-separated value, a spreadsheet format) file import feature. +![CC_new_account_1_EN](//images.ctfassets.net/alneenqid6w5/5Kpskv3ba4pSvVpPROQQQf/29c36c044a54c156d6dbf4d385da0dee/CC_new_account_1_EN.JPG) -This functionality is very useful as it makes it possible to import thousands of accounts into the system at once. +## Create multiple accounts (bulk import) -1. Access the __Admin__; -2. Click on the __Customer Credit__ module; -3. Then click on __Accounts__; -4. Next to the “New” button, click on __Import__ option; -5. Select the __Create__ option; -6. Click on the __"Continue"__ button; -7. Then click on the __Download template__ option. +To create multiple accounts at the same time (in bulk) in Customer Credit, you can use a template spreadsheet in CSV (Comma Separated Value) format containing each customer's information. Follow the steps below to create multiple accounts: -This way, your computer will download a spreadsheet template in CSV format. You can find it in the Downloads folder. +1. In the VTEX Admin, access __Apps > Customer Credit > Accounts__, or type __Accounts__ in the search bar at the top of the page. +2. On the __Accounts__ screen, click the `IMPORT` button. +3. In __Do you want to create or update accounts?__, select the __Create__ option and click `CONTINUE`. +4. Click on `DOWNLOAD TEMPLATE`. A spreadsheet template in .csv format will be sent to your device (computer, cell phone or tablet). +5. Fill in each line: +
    +
      +
    • Columns Email, Document and Document Type: customer information.
    • +
    • Columns Credit limit and Tolerance rate: values available to each customer. The Tolerance rate must be entered in decimal format, for example, a tolerance of 5% must be indicated as 0.05.
    • +
    -The next step is to fill in the columns listed in the document with the information for each of the accounts you want to create. +![CC_criar_conta_2_ALL](//images.ctfassets.net/alneenqid6w5/2KwguLYrq4sasC46xAIUfV/9b504a53cbf5796f78fafc77c5125e22/CC_criar_conta_2_ALL.JPG) -The table has 13 columns, but the email column is the only required, since VTEX’s system uses this information to identify users in SmartCheckout. +
    6. Save the .csv spreadsheet. -When you finish filling out the table and save the changes, proceed with the walkthrough: +
    7. Return to the Accounts screen and click the IMPORT button again. -1. Return to the __Accounts__ section in the Admin; -2. Click on the __Import__ option; -3. Select the __Update__ option inside the box; -4. Click on the __"Continue"__ button; -5. Insert the spreadsheet in the space __“Drop the CSV here or choose file”__; -6. Click on the __"Import file"__ button. +
    8. In Do you want to create or update accounts?, select the Update option and click CONTINUE. -Done! Your accounts will be created and displayed on the Accounts section main page. +
    9. Insert or select the .csv spreadsheet in the space Drop your CSV here or choose a file. -In the context of creating new accounts, you can check your import history. To do this, click on “Import history” on the main page of the Accounts section. This way, it is also possible to check if the imports were done correctly. Otherwise, the necessary corrections will be indicated in the interface. +
    10. Click on the IMPORT FILE button. -### Updating Accounts via bulk import -You can also update all your accounts’ data - email, credit limit, document, document type, status and tolerance - at once using the bulk import feature. +From this moment on, new accounts created via the .csv spreadsheet will be available on the __Accounts__ screen. -The process is similar to creating accounts. However, here it is assumed that you already have the CSV file template downloaded on your machine. +
    +It is also possible to track previous processes of creating multiple accounts, identifying whether the accounts were created correctly. To check this information, click on Import History on the Accounts screen. +
    -Follow the step by step: +### Update multiple accounts (bulk import) -1. Access the __Admin__; -2. Click on the __Customer Credit__ module; -3. Then click on __Accounts__; -4. Next to the “New” button, click on the __Import__ option; -5. Select the __Update__ option; -6. Click on the __"Continue"__ button; -7. Insert the updated CSV file into the *Drop Zone*; -8. Click on the __"Import File"__ button. +To update information, such as document, document type, email, credit limit and tolerance, in multiple accounts at the same time, you can also use the bulk import functionality. -Finally, wait for the spreadsheet to be uploaded. +The procedure is similar to [create multiple accounts](#create-multiple-accounts-bulk-import). However, you must already have the .csv spreadsheet downloaded and filled out on your device (computer, cell phone or tablet). Follow the steps below to update customer information: -## Creating accounts through API -Another option is to create accounts through the `POST Open or Change Account` [endpoint](https://developers.vtex.com/docs/api-reference/customer-credit-api#put-/api/creditcontrol/accounts/-accountId- "endpoint"). +1. In the VTEX Admin, access __Apps > Customer Credit > Accounts__, or type __Accounts__ in the search bar at the top of the page. +2. On the __Accounts__ screen, click the `IMPORT` button. +3. In __Do you want to create or update accounts?__, select the __Update__ option and click `CONTINUE`. +4. Insert or select the .csv spreadsheet in the space __Drop your CSV here or choose a file__ here. +5. Click on the IMPORT FILE button. +6. After the spreadsheet is loaded into Admin, check on the __Accounts__ screen whether the information was updated correctly in each customer's accounts. -Fill in the body with the following information: +## Create account via API - { - "id": "id", - "creditLimit": "number", - "document": "CPF or CNPJ or Other", - "email": "email" - } +You can also create accounts for your customers in Customer Credit through the endpoint [POST - Open an account](https://developers.vtex.com/docs/api-reference/customer-credit-api#post-/api/ creditcontrol/accounts). -For more details, see our [technical documentation on Customer Credit APIs](https://developers.vtex.com/docs/guides/customer-credit-api-overview "technical documentation on Customer Credit API."). +For more information about Customer Credit API endpoints, visit [Customer Credit API - Overview](https://developers.vtex.com/docs/api-reference/customer-credit-api#overview). diff --git a/docs/tracks/en/creating-and-editing-users.md b/docs/tracks/en/creating-and-editing-users.md index 8deeefcae..4fd4cf7e0 100644 --- a/docs/tracks/en/creating-and-editing-users.md +++ b/docs/tracks/en/creating-and-editing-users.md @@ -3,8 +3,8 @@ title: 'Creating and editing users' id: 5enE0a0glnI0coEj7rRHBA status: PUBLISHED createdAt: 2019-11-22T15:16:38.307Z -updatedAt: 2022-08-24T14:23:48.018Z -publishedAt: 2022-08-24T14:23:48.018Z +updatedAt: 2024-06-17T15:10:57.072Z +publishedAt: 2024-06-17T15:10:57.072Z firstPublishedAt: 2020-01-13T14:33:11.563Z contentType: trackArticle productTeam: Identity @@ -23,7 +23,7 @@ This is where we register the users that can access the administrative environme 1. In the Account Management module, click on the **Users** tab. 2. Click on the **New User** button. 3. Enter the **Email** and **Full name**. -4. Add or create the [roles](https://help.vtex.com/tutorial/configuring-access-profiles--tutorials_526) you want. +4. Add or create the [roles](https://help.vtex.com/en/tutorial/gerenciando-usuarios--tutorials_512) you want. 5. Click on the **Save** button. The user will receive an email confirming the registration, with a link to create a password. diff --git a/docs/tracks/en/creating-merchandising-rules-visual-editor.md b/docs/tracks/en/creating-merchandising-rules-visual-editor.md new file mode 100644 index 000000000..6dc45ffb2 --- /dev/null +++ b/docs/tracks/en/creating-merchandising-rules-visual-editor.md @@ -0,0 +1,98 @@ +--- +title: 'Creating merchandising rules - Visual Editor' +id: 2ejly01m1w28RsZlCKowEr +status: PUBLISHED +createdAt: 2024-01-29T17:01:20.082Z +updatedAt: 2024-02-01T13:22:55.562Z +publishedAt: 2024-02-01T13:22:55.562Z +firstPublishedAt: 2024-01-29T17:04:11.061Z +contentType: trackArticle +productTeam: Marketing & Merchandising +slug: creating-merchandising-rules-visual-editor +locale: en +trackId: 19wrbB7nEQcmwzDPl1l4Cb +trackSlugEN: vtex-intelligent-search +--- + +To configure a VTEX Intelligent Search [merchandising rule](https://help.vtex.com/pt/tracks/vtex-intelligent-search--19wrbB7nEQcmwzDPl1l4Cb/5tBSYXb9EIdePa0MWTnFd0) using [Visual Editor](https://help.vtex.com/pt/tracks/vtex-intelligent-search--19wrbB7nEQcmwzDPl1l4Cb/5tBSYXb9EIdePa0MWTnFd0#tipos-de-edicao), follow the steps below. + +1. In the VTEX Admin, go to **Storefront**, or type **Storefront** in the search bar at the top of the page. +2. Under **Intelligent Search**, click **Merchandising Rules**. +3. Click the `+ New` button. +4. Complete the following fields: + + * **Rule name**: Merchandising rule name. Example: Promote product A when searching for a chocolate cookie. + * **Start date (optional)**: Set a date from which the merchandising rule will apply. The date follows the UTC-0 time zone. + * **End date (optional)**: Set a date when the merchandising rule will no longer apply to store searches. The date follows the UTC-0 time zone. + * **Apply to locales:** Languages to which the merchandising rule will apply. The field is only available for stores using [Multilanguage settings (Beta)](https://help.vtex.com/en/tutorial/vtex-intelligent-search-configuracoes-multi-idioma-beta--2WahlTESLXIJ9XBdQMdTYO). +5. Click **Visual Editor**. Read the [Types of editing](https://help.vtex.com/pt/tracks/vtex-intelligent-search--19wrbB7nEQcmwzDPl1l4Cb/5tBSYXb9EIdePa0MWTnFd0#tipos-de-edicao) section for more information about each editor. +6. Click `Next`. +7. Define at least one search term or filter for applying the merchandising rule: + + * To define a search term, type the term in the search bar (item **II** in the [Actions available in the Visual Editor](#actions-available-in-the-visual-editor) section). + * To create a filter for applying the merchandising rule (item **III** in the [Actions available in the Visual Editor](#actions-available-in-the-visual-editor) section), follow the steps described in the[ Adding filters and conditions](https://help.vtex.com/pt/tutorial/criar-regra-de-merchandising-editor-visual-beta--6xteumx9MsDt0uEppbChu3#adicionar-filtros-e-condicoes) section. +8. You can also perform the following additional actions to customize the search results. + + * Define the number of items per row in the search results. + * Define the number of items per page in the search results. + * Hide products in the search results. + * Pin products to the top positions of the search results. + * Drag the pinned product to the desired position in the search results. + * Edit the initial settings of the merchandising rule, including the rule name, start and end dates, and the locales to which it will be applied if the store uses the[ Multilanguage settings (Beta)](https://help.vtex.com/pt/tutorial/vtex-intelligent-search-configuracoes-multi-idioma-beta--2WahlTESLXIJ9XBdQMdTYO). + + Learn more about these actions in items **IV, V, VI, VIII, IX**, and **XI** of the [Actions available in the Visual Editor](#actions-available-in-the-visual-editor) section. +9. Click `Save`. + +
    +

    After saving, the changes to merchandising rules will take an average of two minutes to be updated.

    +
    + +## Actions available in the Visual Editor + +The Visual Editor for merchandising rules in VTEX Intelligent Search allows you to perform the actions shown in the image below: + +![visual-merch-rules-EN-v2](//images.ctfassets.net/alneenqid6w5/1wQEvrFFEp5ixHPCVtHsxa/2f765817f537bc8477b0d6fddfb171b8/visual-merch-rules-EN-v2.png) + +
      +
    1. Edit the name of the merchandising rule.
    2. +
    3. Define search terms to apply the merchandising rule.
    4. +
    5. Set filters + to apply the merchandising rule.
    6. +
    7. Define the number of items per row in the search results.
    8. +
    9. Define the number of items per page in the search results.
    10. +
    11. Hide products in the search results. Hidden products appear in gray with the crossed-out eye icon in the Visual Editor. To display a hidden product again, hover over it and click the eye icon .
    12. +
    13. View product details. The information displayed is:

      +
        +
      • Available: Indicates whether the product is available in the store.
      • +
      • Clicks: Number of clicks over the last 90 days.
      • +
      • Orders: Number of orders containing the product that were placed over the last 90 days.
      • +
      • Revenue: Revenue the product represented over the last 90 days.
      • +
      • Launch date: Date on which the product was launched.
      • +
      • Promotion: Indicates whether the product participates in a promotion.
      • +
      • Discount: Discount applied to the product.
      • +
      • Available matrix variety: Represents the percentage of SKUs available for a product. For example, if a product has five SKUs and only three are available, the available matrix variety will be 60%, represented as 0.6 in this field. If all the SKUs are available, the field value will be 1.
      • +
      +
    14. +
    15. Drag the pinned product to the desired position in the search results. You can only drag pinned products (action IX in this list).
    16. +
    17. Pin products to the top positions of the search results. By pinning product A and then product B, they will appear in this order in the search results, just before the others. To pin a product, hover over it and click the pin-crossed icon .
    18. +
    19. Navigate between search result pages.
    20. +
    21. Cancel editing.
    22. +
    23. Save settings.
    24. +
    + +### Adding filters and conditions + +Filters are predefined selectable attributes that narrow the search results, such as filtering for all products in a category or brand, among other conditions. You can add one or more conditions to a filter. + +To add a condition using the Visual Editor, follow the steps below. + +1. Click `Filter`. +2. Click `+ Add condition`. +3. Fill in the desired conditions. The available options are detailed in [Merchandising rule conditions](https://help.vtex.com/en/tracks/vtex-intelligent-search--19wrbB7nEQcmwzDPl1l4Cb/3Dvava8LSVcFKeS2S6J7XW). +4. Click `Save`. + +The defined conditions can work together (`and`) or alternatively (`or`). + +In the menu of each existing condition, you can `Duplicate` or `Delete` the condition. To deactivate all created conditions, click `Clear filters`. diff --git a/docs/tracks/en/creating-or-editing-a-page-template.md b/docs/tracks/en/creating-or-editing-a-page-template.md index 54bb7013d..f79b467e6 100644 --- a/docs/tracks/en/creating-or-editing-a-page-template.md +++ b/docs/tracks/en/creating-or-editing-a-page-template.md @@ -42,9 +42,9 @@ Check out the walk-through:

    7. Then fill in the __Template XHTML__ box with your template code. -![4 1](https://images.ctfassets.net/alneenqid6w5/1BJRfbclbjHPUSztB6y0kP/bd95af131b622a00d9b41dee47789987/4_1.png) +![4 1](//images.ctfassets.net/alneenqid6w5/1BJRfbclbjHPUSztB6y0kP/bd95af131b622a00d9b41dee47789987/4_1.png) 9. Click on the __Save Template__ button. -![4 2](https://images.ctfassets.net/alneenqid6w5/58ZckRTKZ2e6BbXPtx54xK/a638e74bf68dc437257a6c220d5a2c1c/4_2.png) +![4 2](//images.ctfassets.net/alneenqid6w5/58ZckRTKZ2e6BbXPtx54xK/a638e74bf68dc437257a6c220d5a2c1c/4_2.png) To edit an existing template, the process is almost identical. diff --git a/docs/tracks/en/creating-regular-promotions.md b/docs/tracks/en/creating-regular-promotions.md index 538907a9f..d996b4457 100644 --- a/docs/tracks/en/creating-regular-promotions.md +++ b/docs/tracks/en/creating-regular-promotions.md @@ -3,8 +3,8 @@ title: 'Creating Regular Promotions' id: 7FjbeZdE2KMwk5L1t98pZI status: PUBLISHED createdAt: 2020-01-14T13:11:35.010Z -updatedAt: 2022-12-08T19:33:56.600Z -publishedAt: 2022-12-08T19:33:56.600Z +updatedAt: 2024-04-22T13:23:15.737Z +publishedAt: 2024-04-22T13:23:15.737Z firstPublishedAt: 2020-01-22T13:55:43.369Z contentType: trackArticle productTeam: Marketing & Merchandising @@ -14,152 +14,155 @@ trackId: 6asfF1vFYiZgTQtOzwJchR trackSlugEN: promotions --- -VTEX allows you to [create many types of promotions](https://help.vtex.com/en/tutorial/creating-promotions--tutorials_320#como-criar-promocoes) for different scenarios, but the most used one is the Regular Promotion. It allows your store to offer discounts in a dynamic and flexible way, combining multiple conditions, restrictions and benefits. - -In this article, we describe each field in the regular promotion configuration steps listed below. - -1. [Promotion overview](#1-promotion-overview) - - [Restrict this promotion to products from sellers](#restrict-this-promotion-to-products-from-sellers) - - [Trade Policy](#trade-policy) -2. [To which items will this promotion apply?](#2-to-which-items-will-this-promotion-apply) -3. [What are the conditions for the promotion to be valid?](#3-what-are-the-conditions-for-the-promotion-to-be-valid) -4. [Restrictions and limitations of use](#4-restrictions-and-limitations-of-use) - -To understand the implementation of promotions, read the article on [Promotion Examples](https://help.vtex.com/en/tutorial/promotion-examples--5A8UTc7knvAscxo7e7rMFD?&utm_source=autocomplete#). - -## 1. Promotion overview - -In this section, you must configure the general information of your promotion. The fields **Name**, **Expiration date** and **What is the type and amount of discount** are mandatory. - -- **Name**: Promotion name. -- **Status:** Activate or deactivate the promotion. -- **Description**: Promotion's internal description. This field is used in your store's internal communication to show the promotion's origin (campaign, stock clearance, etc). -- **Expiration Date:** Promotion's start and end date and time. A future date and/or time can be used to launch the promotion on the website. If configured this way, the promotion will have a scheduled status until the set date and time are reached. As long as the promotion is valid, it will be active and, at the end of the set date and time, the status will change to inactive automatically. -- **Use recurrence settings**: This option is a checkbox type options that when checked makes seven other checkboxes available to select the days of the week and the hours of the day during which the promotion will apply. If you want the promotion to apply on every day of the week, do not select this option. -- **What is the type and amount of discount?**: A selection that defines the kind and amount of discount that will apply to the promotion. See the discount options below: - - - **Nominal**: Exact discount to be applied for the total purchase value. - - **Nominal shipping**: Exact discount to be applied for the shipping value. - - **Percentage**: Percentage discount to be applied for total purchase value. - - **Maximum Price per Item**: The maximum price for each item of the purchase will be the price set up. - - **Percentage shipping**: Percentage discount to be applied for shipping value. - - **Maximum shipping**: Shipping maximum value. - - **Free Shipping**: 100% discount on shipping value. - - **Gift**: Total discount on the product value set as a gift. You can choose more than one SKU as a gift or more than one unit of an SKU. To set more than one gift, select **Activate gift multiplier** and set the maximum selectable quantity. For more information, read this [article](https://help.vtex.com/en/tutorial/gift-multiplier-in-promotions--1gydgkmjEWcoo2CskUwuYK#). +On VTEX, you can [create different types of promotions](https://help.vtex.com/en/tracks/promocoes--6asfF1vFYiZgTQtOzwJchR/7FjbeZdE2KMwk5L1t98pZI) for a range of scenarios, but the most commonly used is the regular promotion. This promotion type allows you to offer flexible discounts, combining multiple conditions, restrictions, and benefits. +In this article, we'll explain the steps required to set up a regular promotion: + +1. [Promotion overview](#promotion-overview) + - [Restrict this promotion to seller products](#restrict-this-promotion-to-seller-products) + - [Trade policy](#trade-policy) +2. [To which items will this promotion apply?](#to-which-items-will-this-promotion-apply) +3. [Conditions for the promotion to be valid](#conditions-for-the-promotion-to-be-valid) +4. [Restrictions and limitations of use](#restrictions-and-limitations-of-use) + +Read our article [Promotion examples](https://help.vtex.com/en/tutorial/promotion-examples--5A8UTc7knvAscxo7e7rMFD?&utm_source=autocomplete) for more information. + +## Creating a promotion + +To create a regular promotion, follow the steps below: + +1. In the VTEX Admin, go to **Promotions > Promotions**, or type **Promotions** in the search bar at the top of the page. +2. Click the **Create Promotion** button. +3. Select the **Regular** option. +4. Complete the promotion fields. +5. Click **Save**. + +# 1. Promotion overview + +In this section, you need to configure your promotion's general information. These are required fields: **Name**, **Expiration date**, and **What is the type and amount of discount?**. + +- **Name:** Promotion name. Required field. +- **Status:** Activates or deactivates the promotion. +- **Description:** An internal description of the promotion. The purpose of this field is to be used as internal communication in your store to indicate whether the promotion comes from a campaign, clearance sale, etc. +- **Expiration date:** Start and end date and time of the promotion. You can use a future date and/or time for the promotion to start on your website. If configured this way, the promotion status will be displayed as follows: + - **Scheduled:** Before the selected start date and time. + - **Active:** During the scheduled promotion period. + - **Inactive:** After the selected end date and time. +- **Use recurrence settings:** By selecting this option, you can configure the recurrence, such as the weekday and time. +- **What is the type and amount of discount?:** Allows you to select one of the options below: + - **Nominal:** Discount applied to the cart total. + - **Nominal shipping:** Discount applied to the shipping cost. + - **Percentage:** Percentage discount that will be applied to the product price. + - **Maximum price per item:** The maximum price for each eligible item will be the price set above. + - **Percentage:** Percentage discount that will be applied to the shipping cost. + - **Maximum shipping:** Maximum amount for the shipping cost. + - **Free shipping:** Full discount on shipping costs. + - **Gift:** Full discount on the product amount set as a gift. By selecting this option, you can indicate the SKU (by name or ID) that will be considered a gift, choose if you want to activate the gift multiplier, and the maximum number of products that can be used as gifts in the promotion.
    -

    The gift also needs to have a nominal price, even if it's given for free to the customer.

    +The gift product must have a price associated with it, even though it is given to the customer for free.
    - - **Nominal discount based on formula**: the discount is calculated based on the a formula that you can create using the products' total price (`total`), shipping fees (`freight`), and quantity of items (`quantity`) as variables. Note that the shipping value in the formula will be the lowest available for the order, regardless of the customer's selection. The decimal separator symbol must always be the decimal point. For example: if the discount is 30% of the total product value + shipping value, the formula should be `(total + freight) * 0.3`. For more information on the formula, read our [documentation](https://help.vtex.com/en/tutorial/regular-promotion-with-nominal-discount-based-on-formula--2Pwrq6THyGViNedQG381jV). - - **Nominal reward value**: Nominal value for rewards program. Read [Regular promotion with reward value](https://help.vtex.com/en/tutorial/regular-promotion-with-reward-value--3FCip23ZtvG0sDt0rVGVmR) for more information. - - **Percentage reward value**: Percentage value for rewards program. Read [Regular promotion with reward value](https://help.vtex.com/en/tutorial/regular-promotion-with-reward-value--3FCip23ZtvG0sDt0rVGVmR) for more information. - - **Promotional price table**: Price table used for promotions. The promotional price of each SKU will be its corresponding value in the selected price table. -- **Promotion is highlighted:** If you select **Yes**, you can insert a flag with the promotion name used in the product's window display and page. This tag will only be added if you use the correct promotion display control in the template: ``. + - **Nominal discount based on formula:** Discount calculated based on a formula you can create using the product total amount, shipping, and the number of items as variables. Please note that the shipping cost considered by the formula will be the lowest available for the order, regardless of the customer's selection. The decimal separator must always be a period. For example: If the discount is 30% of the product's total amount + shipping cost, the formula should be (total + freight) * 0.3. For more information about the formula, check out our [documentation](https://help.vtex.com/en/tutorial/promocao-regular-com-desconto-nominal-baseado-em-formula--2Pwrq6THyGViNedQG381jV). + - **Nominal reward value:** Credit that will be added to the store's reward program. For more information, check out the [Regular promotion with reward value](https://help.vtex.com/en/tutorial/promocao-regular-com-valor-fidelidade--3FCip23ZtvG0sDt0rVGVmR) article. + - **Percentage reward value:** Percentage credit that will be added to the store's reward program. For more information, check out the [Regular promotion with reward value](https://help.vtex.com/en/tutorial/promocao-regular-com-valor-fidelidade--3FCip23ZtvG0sDt0rVGVmR) article. + - **Promotional price table:** Price tables can be used as promotions. The promotional price of each SKU will be its corresponding price in the selected price table. + - **Additional information (optional):** Allows you to add a name and value to the promotion. + - **Promotion is highlighted:** Adds a tag with the promotion name to the window display and the product page. This tag will only be added if you use the right promotion display control in the template ``.
    -

    Nominal promotions will only be displayed in the cart, not on the shelf or product page.

    +Nominal promotions will only be displayed in the cart, not in the window display or on the product page.
    -### Restrict this promotion to products from sellers +## Restrict this promotion to seller products -In this section, you can set which sellers the promotion will apply to as well as determine which ones will be included or excluded from the discount applied. +In this section, you can determine to which sellers the promotion will apply. You can specify the sellers you want to include or exclude from the discount. -- **Equal to:** Select the desired sellers' names to include them. -- **Different from:** Select the desired sellers' names to exclude them. +- **Equal to:** Select the sellers you want to include. +- **Different from:** Select the sellers you want to exclude. -To enable a promotion for all sellers, leave the checkbox empty. +For the promotion to be valid for all sellers, leave the field blank.

    You cannot directly select a white label seller. To include a white label seller to the promotion, there are two options:

      1. Restrict sellers to the main store. This restriction adds all your store's white label sellers to the promotion.
      2. Leave the checkbox empty to include all sellers, meaning that all types of sellers - whether white label or not - will be added to the promotion.
    -### Trade Policy +## Trade policy -This section establishes the valid sales policies for the promotion. You can include or exclude sales policies from the discount applied. +In this section, you can set the trade policies valid for the promotion. You can include or exclude trade policies from the discount. -- **Equal to:** Select the desired sales policies to include. -- **Different from:** Select the desired sales policies to exclude. -- **Provided by me (My Store):** Select sales policies which apply to your store's products. More than one sales policy can be selected. -- **Delivered by me (Other stores):** Selecting sales policies in which your products are from third-party stores. More than one sales policy can be selected. +- Equal to: Select the trade policies you want to include. +- Different from: Select the trade policies you want to exclude. +- Provided by me (my store): Select trade policies with products from your store. You can select more than one trade policy. +- Delivered by me (other stores): Select trade policies in which your products are available in third-party stores. You can select more than one trade policy. -For the promotion to be valid for all sales policies, leave the checkboxes empty. +For the promotion to be valid for all trade policies, leave the selection empty. -## 2. To which items will this promotion apply? +# 2. To which items will this promotion apply? -In this section, you need to choose whether this promotion will apply to all products in your store or only to specific products, as illustrated below. +In this section, you need to choose whether the promotion will apply to all your store products or only specific products, as detailed below: -![promocoes-restricao-en](https://images.ctfassets.net/alneenqid6w5/55xxIduLJDJrwQMuk4OgRu/adc5cdd25eb79636530e31e668b765e3/image.png) +- **Apply to all products:** Allows you to apply the promotion to your whole catalog. +- **Apply to products that meet all of the following restrictions:** Allows you to limit your promotion to specific products. You must satisfy the selection criteria for categories, brands, collections, products, and SKUs. +- **Products:** Allows you to choose the products to which the promotion will be applied. You can upload a file (.txt) with the product IDs. +- **SKUs:** Allows you to choose the SKUs to which the promotion will be applied. You can upload a file (.txt) with the product SKUs. -If you want the promotion to apply to your entire catalog, select the **Apply to all products** option. +You can include or exclude **categories**, **brands**, **collections**, **products**, and **SKUs** from the promotion using the **Equal** to or **Different from** criteria. -To limit your promotion to specific products, select **Apply to the following products** and then fill in the selection criteria for **Categories**, **Brands**, **Collections**, **Products** and **SKUs**. +To be eligible for the promotion, products must meet all the conditions added in this section. -You can add or remove **Categories**, **Brands**, **Collections**, **Products** and **SKUs** from the promotion using the **Equal to** or **Different from** criteria. +![A quais itens esta promoção será aplicada - EN](//images.ctfassets.net/alneenqid6w5/7lxp9shJsZD5LBMzXldQnz/2b8a18cfaa26f45756354a1a081cd2a0/A_quais_itens_-_EN.png) -See an example below. In this case, the promotion includes all products from the category **Home Appliances** whose brand is **Brastemp**, except the product **Refrigerator 100**. +# 3. Conditions for the promotion to be valid -![exemplo-en](https://images.ctfassets.net/alneenqid6w5/69J3NHBR8yLbbn04SSc5er/b3d7c4dff6f1039056bbd2a246f05b19/image.png) +The order must meet the conditions specified in this section for the promotion to apply. -In the **Products** and **SKUs** fields, you can opt to upload a **.txt** file with one product or SKU ID per row instead of selecting one product or one SKU at a time. To do this, click on **Choose file** and select your **.txt** file. +- **Order minimum or maximum amount:** The promotion will be applied based on the gross amount of the cart, not considering other promotions or shipping. +- **Aggregate purchase value:** Discount given if the customer's total purchase amount reaches the specified amount. +- **Item price between:** The discount will apply if the item price is within the range of values set by the store. +- **Full price and discounted price are the same or Full price and discounted price are different:** Refers to the added product prices. Only one can be selected. +- **Use restriction BINs:** Allows you to activate or deactivate the BIN restriction, limiting the credit cards used in the promotion. You can import a list of BINs, which must be saved in a text file (.txt) with each BIN listed on a different row. +- **Marketing tags:** Used to limit the promotion's activation if the order is placed through the VTEX Subscriptions module. +- **Affiliates:** Marketplace order identifier. The discount will be applied to the selected affiliates. Check out the What is an affiliate article for more information. +- **Customer cluster:** The discount will be given if the customer is included in the cluster selected in this field. Note that the cluster name must be identical to the one registered; any misspelling will prevent the configuration from working correctly. For more information, check out the Create a cluster of customers article. +- **Shipping countries:** The discount will apply to items shipped to the countries selected in this field. +- **Shipping postal code should:** The discount will apply if the shipping postal code meets the configured rule. Note that postal codes not added will not be valid for the promotion. +- **Shipping method:** The discount will apply only if the shipping method chosen by the customer is the same as the one specified in the promotion. This criterion will only be considered if the discount refers to the shipping cost, i.e., if it is one of the following: Percentage shipping, Nominal shipping, Maximum shipping, or Free shipping. Note that this configuration cannot be combined with "Only apply discount to the cheapest shipping option", as one option invalidates the other. +- **Apply the selected discount only when one of the above carriers is selected by the customer:** The promotion will only be applied once the customer has selected the shipping method in question. If it is not selected, it will not be eligible for the discount. This criterion will only be considered if the promotion type refers to the shipping cost, i.e., only if it is one of the following types: Percentage shipping, Nominal shipping, Maximum shipping, or Free shipping. +- **Payment method:** Allows you to choose if the promotion will be applied to one or more of the selected payment methods. -
    -

    If you select Apply to the following products and do not fill in any selection criteria, the promotion will not be created, and the following message will appear: Set eligible products or apply to all products. In this case, go to the previous field and fill in the selection criteria or select Apply to all products.

    +
    +By default, you can add up to 20 payment methods per promotion. You can also customize it to add up to 100 payment methods. If you need to use more than 20 payment methods, please contact [our Support](https://vtexhelp.zendesk.com/auth/v2/login/signin?return_to=https%3A%2F%2Fsupport.vtex.com%2Fhc%2Fpt-br%2Frequests&theme=hc&locale=pt-br&brand_id=144968&auth_origin=144968%2Ctrue%2Ctrue).
    -Products must meet all the conditions specified in this section to be available in the promotion. - -## 3. What are the conditions for the promotion to be valid? - -The customer's request must meet the conditions added in this section to be valid in the promotion. - -- **Minimum and maximum order value:** The promotion will apply considering the "gross" cart value, without taking other discounts/promotions or shipping into account. -- **Aggregate value of purchases:** The discount will apply if the total value of all purchases made by the customer reaches the required value. -- **Item price between:** The discount will apply if the value of the item is within the range of values set by the store. -- **Price "From" and "to"; prices are the same** or **"from" and "to" prices are different:** Refers to the added product values. Only one can be selected. -- **Use restriction BINs:** The discount will be granted if the card's BIN is given. -- **Marketing Tags:** Field used to restrict the activation of the promotion if the purchase is made by the [VTEX Subscription System module](https://help.vtex.com/en/tutorial/how-do-subscriptions-work--frequentlyAskedQuestions_4453#). -- **Affiliates:** Marketplace order identifier. The discount will apply to selected affiliates. Read the article on [What is an affiliate](https://help.vtex.com/en/tutorial/what-is-an-affiliate--4bN3e1YarSEammk2yOeMc0?locale=en) for more information. -- **Customer cluster:** The discount will apply if the client is part of the selected cluster. It is important to stress that the name of the cluster must be the same as the one added; any spelling error will prevent the correct functioning of the configuration. -- **Shipping countries**: The discount will apply to the selected countries given in this field. -- **Shipping to postal code should:** The discount will apply if the postal code follows the configured rule. -- **Shipping Method:** The discount will be granted if the shipping method is the same as the one given. This criterion is only applicable to shipping discounts, such as Percentage rate discount, Nominal rate discount, Maximum value rate or Free shipping. -- **Apply the discount only to the cheapest shipping option:** Apply the discount only to the cheapest shipping option: If you enable this option, the shipping discount will be applied only to the cheapest shipping option. This option is already enabled by default, but you can disable it if you want to apply the discount to other shipping options. Read the article [Setting up shipping discounts](https://help.vtex.com/en/tutorial/configurar-promocoes-de-frete--6Lo5BR61KMiUFAAHGCdgfW) for more information. This criterion is only applicable to shipping discounts, such as Percentage rate discount, Nominal rate discount, Maximum value rate or Free shipping. -- **Apply selected discount only when one of the above carriers is selected by the customer:** The promotion will apply only after the customer has effectively selected the delivery method in question. Until that method is selected, no discount is applied. This criterion is only applicable to shipping discounts, such as Percentage rate discount, Nominal rate discount, Maximum value rate or Free shipping. -- **Payment method:** The discount will be granted if the payment method selected by the customer is the same as the one given. This discount will only be applied at checkout, when the customer selects the same payment method added for the promotion. - -
    -

    By default, you can add up to 20 payment methods per promotion. In addition, you can include up to 100 payment methods via customization. If you need to use more than 20, contact our Support.

    -
    - -- **Number of installments:** The discount will apply if the number of installments selected by the customer is less than or equal to the maximum number set. - -
    -

    Warning: Promotions by payment method and number of installments are not valid for orders paid using two cards or gift cards.

    +- **Number of installments:** Discount given if the number of installments selected by the customer is within the specified range. This field does not apply to boletos (Brazilian payment method). +
    +Promotions based on payment method and number of installments do not apply to orders paid for with two cards or vouchers.
    -- **Utm\_source:** The discount will apply if browsing is done through the **utm_source** that contains the set value. The customer can only enter one **utm_source** at checkout. -- **Utm\_campaign:** The discount will apply if browsing is done with the utm_campaign that contains the set value. -- **Create a new coupon with the UTMs above:** Create a coupon with given UTMs to give the customer access to the promotion without UTMs, simply by using a coupon code. -- **Utmi\_cp:** The discount will apply if navigation is done with the utmi_cp that contains the set value (case sensitive). +- **UTM source:** The discount will apply if the customer navigation uses an utm_source parameter corresponding to a listed one in this promotion. Note that the customer can only enter one **utm_source** at checkout. +- **UTM campaign:** The discount will apply if the customer navigation uses an utm_source parameter corresponding to a listed one in this promotion. +- **Create a new coupon with the UTMs above:** Creates a coupon from the added UTMs to give customers access to the promotion using just the coupon code, without the need for UTMs. +- **utmi_cp:** The discount will be given if the customer navigation uses the utmi_cp parameter with the specified value, which is case-sensitive.
    -

    The UTMs field must only contain the value that the UTMs will have to have to activate the discount. No need to insert ?utm_source= in the field

    +In the UTMs field, enter only the value that the UTMs must match to activate the promotion. You don't need to enter ?utm_source= in the field.
    -- **Only if it's a first buy:** The discount will only apply for the customer's first purchase. -- **Is a subscription order**: Option that defines that the promotion will apply to subscription orders. See the conditions below: - - **First orders**: Orders that generate subscriptions but are not yet part of subscription cycles. - - **Recurrent orders**: Orders from subscription cycles. - - **Filter by**: Selection that filters which subscription orders will be valid for the promotion. - - **Frequency**: A selection of the frequency of subscription orders - weekly, monthly and yearly. - - **Cycle number**: A selection of the subscription cycles that will be included in the promotion. This option is unlocked only if **Recurring orders** is selected. +- **Only on first purchase:** The discount will only be given on the customer's first purchase. +- **Apply the discount even if the user is not logged in?:** This field is available when the Only on first purchase field is selected. If this field is checked, the promotion will be applied even if the customer has not entered their email and password. When unchecked, the promotion will only be applied if the customer has logged in with their email and password. +- **Is a subscription order:** Allows you to select one of the options below: + - **First orders:** Orders that generate subscriptions but are not part of subscription cycles yet. + - **Recurring orders:** Orders from subscription cycles. + - **Filter by:** Allows you to filter the subscription requests valid for the promotion. + - **Frequency:** Select the frequency of subscription orders — weekly, monthly, and annually. For more information, see [Configuring the frequency and date of the subscription cycle](https://help.vtex.com/en/tutorial/como-criar-um-anexo-de-assinatura--2bUuKyPflA8cOGLv8OvaKK). + - **Cycle number:** Allows you to select the subscription cycles valid for the promotion. This option is only unlocked if the **Recurring orders** option is selected. + +# 4. Restrictions and limitations of use -- **Apply the discount even if the user is not logged in?:** This field is available when the field **Only on the first buy**; is selected. If this field is selected, the promotion will apply even if the consumer has not entered their email and password. If it is not selected, the promotion will only apply if the customer is browsing while logged in with the previously added email and password. +In this section, you will find important information about the promotion conditions and restrictions. -## 4. Restrictions and limitations of use +- **How many times will this promotion be applied in your store:** Limits the number of times the promotion will be applied. If you uncheck the unlimited field, the **times** field becomes available to enter the maximum number of times the promotion can be used. This only applies for orders created after the condition has been set up. It will not affect orders placed previously. +- **How many times per customer will this promotion be applied in your store:** This field's value determines the maximum number of times each customer can benefit from the promotion. For example, if you set a limit of three uses and the promotion is applied three times on a single order, this will be considered a single use in relation to the total limit. This way, the customer can still use the promotion on two different orders. Note that this calculation is done regardless of how many times the promotion has been used on each individual order. +- **Set maximum number of eligible items for each cart:** Defines the maximum number of items in the cart that will be affected by the promotion. Check out [Restricting promotional products in cart](https://help.vtex.com/en/tracks/promocoes--6asfF1vFYiZgTQtOzwJchR/jOu9b69mKbrTDfSJYAawy#restricting-promotional-products-in-cart) to learn how to configure this field. +- **Apply with other promotions:** If selected, more than one promotion can be applied simultaneously, regardless of the discount type. Learn more in the [How promotion competition works](https://help.vtex.com/en/tutorial/entendendo-a-concorrencia-de-promocoes--tutorials_2270) article. +- **Apply with manual prices:** Allows the promotion to apply to products whose prices were manually added via telesales. To enable the manual pricing feature, use the [Update orderForm configuration endpoint](https://developers.vtex.com/docs/api-reference/checkout-api#post-/api/checkout/pvt/configuration/orderForm). -- **How many times will your promotion be applied in your store:** Limits how many times the promotion can be applied. When the **unlimited** option is not selected, a field becomes available to set how many times you want the limit to be. Once the promotion is created, this condition will only be applied from the day it was configured, not affecting previous orders. -- **How many times will your promotion be applied in your store for each client:** This restriction is not related to the global usage of the promotion, but to how many times each customer can receive this promotion. If the field above is also selected, its priority will come before this limit. -- **Define maximum quantity of affected items by cart**: Sets how many items will be affected by the promotion from those present in the shopping cart. Find out how to configure this field in [this article](https://help.vtex.com/en/tracks/promotions--6asfF1vFYiZgTQtOzwJchR/jOu9b69mKbrTDfSJYAawy#limite-de-itens-com-promocao-no-carrinho). -- **Allow accumulated promotions:** Allows more than one promotion with the same discount type to apply concomitantly. For more information, read our articles on the [competition of promotions](https://help.vtex.com/en/tutorial/about-promotions-competition--tutorials_2270#). -- **Allow to accumulate with manual prices:** Allows the promotion to apply to products whose prices have been manually added by a call-center operator. To enable manual pricing functionality, use the endpoint [Update orderForm configuration](https://developers.vtex.com/reference/configuration#updateorderformconfiguration). diff --git a/docs/tracks/en/credit-card-payment-flow.md b/docs/tracks/en/credit-card-payment-flow.md index e7e65bf62..f372b1b42 100644 --- a/docs/tracks/en/credit-card-payment-flow.md +++ b/docs/tracks/en/credit-card-payment-flow.md @@ -1,10 +1,10 @@ --- title: 'Credit card payment flow' id: TEYVv2fcVkH7et9n3OnBS -status: CHANGED +status: PUBLISHED createdAt: 2019-11-12T15:51:05.024Z -updatedAt: 2020-11-27T19:39:59.301Z -publishedAt: 2020-02-13T15:38:53.526Z +updatedAt: 2023-11-01T12:40:40.235Z +publishedAt: 2023-11-01T12:40:40.235Z firstPublishedAt: 2019-11-22T19:30:16.374Z contentType: trackArticle productTeam: Financial @@ -24,11 +24,12 @@ The basic flow of a credit card payment is performed by the following players: To learn more about the financial agents involved in the payment flow of an order in Brazil, check out [this article](https://help.vtex.com/en/tutorial/what-is-the-difference-between-acquirer-brand-gateway-and-sub-acquirer-in-brazil--1dyPJ3gQCCO4ea2o6OMgCi).

    - ## Payment Flow The complete credit card payment flow at VTEX is shown in the following scheme: +![Credit Card - Basic payment flow](//images.ctfassets.net/alneenqid6w5/64zjpwrBkpqbOhR7vtZhKs/dbee2595f3dda339db8010cb8d00f67d/payments_image1_EN.JPG) + 1. On the Checkout screen of your store, the customer chooses the _credit card_ **Payment Method** to complete the purchase. 2. This payment information is passed to the **Payment Gateway**, which is the player responsible for ensuring that this payment is successful. diff --git a/docs/tracks/en/customer-identification.md b/docs/tracks/en/customer-identification.md index acae9fce8..bba6eeed5 100644 --- a/docs/tracks/en/customer-identification.md +++ b/docs/tracks/en/customer-identification.md @@ -27,7 +27,7 @@ You can [configure which identification methods you want to enable](https://deve In the example image below, Email and CPF are enabled. -![31. VTEX Sales App - Product Overview - 2 - EN](https://images.ctfassets.net/alneenqid6w5/2YKc9S2FehS7eA2zTskL33/99343004a1e70a756f043ea293d5cd24/identify-customer-en.PNG) +![31. VTEX Sales App - Product Overview - 2 - EN](//images.ctfassets.net/alneenqid6w5/2YKc9S2FehS7eA2zTskL33/99343004a1e70a756f043ea293d5cd24/identify-customer-en.PNG) Just enter one of these data in the field and click on the `Confirm` button. diff --git a/docs/tracks/en/customizing-instore.md b/docs/tracks/en/customizing-instore.md index a3a2ce6d6..fc27853da 100644 --- a/docs/tracks/en/customizing-instore.md +++ b/docs/tracks/en/customizing-instore.md @@ -3,8 +3,8 @@ title: 'Customizing VTEX Sales App' id: Rby973h1l9tEM4C1YrzwZ status: PUBLISHED createdAt: 2021-09-16T00:55:10.885Z -updatedAt: 2023-05-31T16:08:29.389Z -publishedAt: 2023-05-31T16:08:29.389Z +updatedAt: 2023-07-24T23:04:49.692Z +publishedAt: 2023-07-24T23:04:49.692Z firstPublishedAt: 2021-09-16T01:00:39.153Z contentType: trackArticle productTeam: Shopping @@ -16,7 +16,7 @@ trackSlugEN: instore-getting-started-and-setting-up The VTEX Sales App experience is customizable: you can enable specific features and settings to suit your business needs, and you can also adapt the app layout to match your brand identity. -This requires editing JavaScript and CSS files, as described in the [How to customize VTEX Sales App](https://developers.vtex.com/vtex-rest-api/docs/how-to-customize-instore) developer guide. +This requires editing JavaScript and CSS files, as described in the [How to customize VTEX Sales App](https://developers.vtex.com/docs/guides/how-to-customize-vtex-sales-app) developer guide.

    Only people with programming experience should customize VTEX Sales App as incorrect changes to these files can cause critical errors.

    @@ -24,16 +24,16 @@ This requires editing JavaScript and CSS files, as described in the [How to cust You can see the available VTEX Sales App customizations below. You can click the name of each customization to access its respective implementation guide. -* [Customize VTEX Sales App login options](https://developers.vtex.com/vtex-rest-api/docs/customize-instore-login-options): allow users to log in to VTEX Sales App using their Google or Facebook account. -* [Change VTEX Sales App language](https://developers.vtex.com/vtex-rest-api/docs/change-instore-language): change the VTEX Sales App language to English or Spanish. The default language is Portuguese. +* [Customize VTEX Sales App login options](https://developers.vtex.com/docs/guides/how-to-customize-vtex-sales-app#list-of-customizations): allow users to log in to VTEX Sales App using their Google or Facebook account. +* [Change VTEX Sales App language](https://developers.vtex.com/docs/guides/change-vtex-sales-app-language): change the VTEX Sales App language to English or Spanish. The default language is Portuguese. * [Enable the](https://developers.vtex.com/vtex-rest-api/docs/enable-the-remarks-field-in-the-order-screen) **[Observation](https://developers.vtex.com/vtex-rest-api/docs/enable-the-remarks-field-in-the-order-screen)** [field in the order screen](https://developers.vtex.com/vtex-rest-api/docs/enable-the-remarks-field-in-the-order-screen): enable a field to store additional information about the order. The data entered in this field is sent to **Orders Management**. * [Enable the sales associate code](https://developers.vtex.com/vtex-rest-api/docs/sales-associate-code): enable the sales associate code, in other words, an additional customization of the Observation field to make it a mandatory field where sales associates need to enter their personal codes during the purchase flow. * [Enable cart transfer and capture between devices](https://developers.vtex.com/vtex-rest-api/docs/enable-cart-transfer-between-devices): allow a purchase that was started in one device to be completed in any other device present in the purchase flow without having to add the products to the cart again. For more information, go to [this article](https://help.vtex.com/pt/tracks/instore-usando-o-app--4BYzQIwyOHvnmnCYQgLzdr/2hlBqxHlxgFo2o4R52pbsk). * [Enable order filter by sales associate](https://developers.vtex.com/vtex-rest-api/docs/enable-order-filter-by-sales-associate): change the default so that the sales associate view only shows the orders completed by them instead of showing all the store orders. * [Force stock availability](https://developers.vtex.com/vtex-rest-api/docs/force-stock-availability): allow selling items that are unavailable in the ecommerce stock. By default, if an item is out of stock in the store catalog, it cannot be sold through VTEX Sales App. However, there are situations where the item is available in the physical store. This customization allows processing the sale in those cases. -* [Set up the order summary printing](https://developers.vtex.com/vtex-rest-api/docs/set-up-the-order-summary-printing): enable printing an order summary when the order is completed through VTEX Sales App. +* [Set up the order summary printing](https://developers.vtex.com/docs/guides/how-to-customize-vtex-sales-app#list-of-customizations): enable printing an order summary when the order is completed through VTEX Sales App. * [Add extra text to the order summary print](https://developers.vtex.com/vtex-rest-api/docs/add-extra-text-to-the-order-print): add a custom text to the order summary printout. ## Learn more -* [How to customize VTEX Sales App](https://developers.vtex.com/vtex-rest-api/docs/how-to-customize-instore) +* [How to customize VTEX Sales App](https://developers.vtex.com/docs/guides/how-to-customize-vtex-sales-app) diff --git a/docs/tracks/en/customizing-styles.md b/docs/tracks/en/customizing-styles.md index f1727eb3c..051fb7ed6 100644 --- a/docs/tracks/en/customizing-styles.md +++ b/docs/tracks/en/customizing-styles.md @@ -48,7 +48,7 @@ Let's make some changes to our `style.json` file. We can change the colors a bit Now, see the results by `linking` our app: -![style-json](https://images.ctfassets.net/alneenqid6w5/1S0DU3mL8MxRVleCmUGGol/3594be77ecae98c6c223e04191f95def/style-json.svg) +![style-json](//images.ctfassets.net/alneenqid6w5/1S0DU3mL8MxRVleCmUGGol/3594be77ecae98c6c223e04191f95def/style-json.svg) Success! Now you know how to customize your store's styles. @@ -98,4 +98,4 @@ Let’s type some CSS inside, giving us a nice solid red line: ``` Our new category menu will now have a solid red line along the bottom of our menu. -![red-line](https://images.ctfassets.net/alneenqid6w5/2zVZNpUFepCptn5Zuo3YNa/1d939c7f78544c6b716bfc57db774b79/red-line.svg) +![red-line](//images.ctfassets.net/alneenqid6w5/2zVZNpUFepCptn5Zuo3YNa/1d939c7f78544c6b716bfc57db774b79/red-line.svg) diff --git a/docs/tracks/en/customizing-templates.md b/docs/tracks/en/customizing-templates.md index c97ff86a3..fb103c222 100644 --- a/docs/tracks/en/customizing-templates.md +++ b/docs/tracks/en/customizing-templates.md @@ -119,6 +119,6 @@ To add a component to this page, we simply need to declare a new shelf block and If you save this in `store/blocks.json` and `vtex link` your store, you should see a new shelf rendered when visiting the home. -![shelf](https://images.ctfassets.net/alneenqid6w5/6Hw3fRA4E8xC0Q4bNdO6gV/8b6742fd0c57a341db0cc0baea4cfb06/shelf.svg) +![shelf](//images.ctfassets.net/alneenqid6w5/6Hw3fRA4E8xC0Q4bNdO6gV/8b6742fd0c57a341db0cc0baea4cfb06/shelf.svg) You can customize the blocks declared by the `store-theme` app freely, and also declare new ones yourself. For now, you can find the documentation for each component on their [GitHub repositories](https://github.com/vtex-apps?q=store-components). There, you can find the available properties for each component. diff --git a/docs/tracks/en/dafiti-marketplace.md b/docs/tracks/en/dafiti-marketplace.md index fdf7f6703..dab47731f 100644 --- a/docs/tracks/en/dafiti-marketplace.md +++ b/docs/tracks/en/dafiti-marketplace.md @@ -3,8 +3,8 @@ title: 'Dafiti marketplace' id: 5lAIj7OCqizD5EisLJvatx status: PUBLISHED createdAt: 2021-05-26T15:09:29.538Z -updatedAt: 2021-05-26T15:51:04.313Z -publishedAt: 2021-05-26T15:51:04.313Z +updatedAt: 2024-06-26T15:28:29.564Z +publishedAt: 2024-06-26T15:28:29.564Z firstPublishedAt: 2021-05-26T15:28:12.852Z contentType: trackArticle productTeam: Channels diff --git a/docs/tracks/en/dashboard.md b/docs/tracks/en/dashboard.md index e9294af36..83e43bbec 100644 --- a/docs/tracks/en/dashboard.md +++ b/docs/tracks/en/dashboard.md @@ -1,10 +1,10 @@ --- title: 'Dashboard' id: 7vg42kAdhUQeWBzncsSymN -status: PUBLISHED +status: DRAFT createdAt: 2023-01-24T15:01:36.426Z -updatedAt: 2023-01-26T12:57:04.230Z -publishedAt: 2023-01-26T12:57:04.230Z +updatedAt: 2024-01-05T17:14:37.506Z +publishedAt: firstPublishedAt: 2023-01-25T14:42:22.919Z contentType: trackArticle productTeam: Shopping @@ -16,7 +16,7 @@ trackSlugEN: conversational-commerce On the Dashboard page, VTEX store owners have access to metrics from the [VTEX Conversational Commerce](https://help.vtex.com/en/tracks/conversational-commerce-vtex--5UZ9BdvwwtZm2t9QTXcbZs/1NwwADrU70v3roPUV7dWxI) channel. In this dashboard, you can view the sales performance and session indicators, filter them by period and export them to a CSV file. -![Conversational Commerce Analytics Panel](https://images.ctfassets.net/alneenqid6w5/1kQwpA3cAfiW4OdlGOYjOf/d138299cada7a34e32a0a5189ee1a5f7/Conversational_Commerce_Analytics_Panel_EN.png) +![Conversational Commerce Analytics Panel](//images.ctfassets.net/alneenqid6w5/1kQwpA3cAfiW4OdlGOYjOf/d138299cada7a34e32a0a5189ee1a5f7/Conversational_Commerce_Analytics_Panel_EN.png) ## Data diff --git a/docs/tracks/en/data-protection-roles.md b/docs/tracks/en/data-protection-roles.md new file mode 100644 index 000000000..082007f96 --- /dev/null +++ b/docs/tracks/en/data-protection-roles.md @@ -0,0 +1,85 @@ +--- +title: 'Data protection roles' +id: 5f8hTEw3xOALgqzus9VXKd +status: PUBLISHED +createdAt: 2024-05-03T16:42:23.883Z +updatedAt: 2024-05-03T21:10:00.990Z +publishedAt: 2024-05-03T21:10:00.990Z +firstPublishedAt: 2024-05-03T16:58:44.285Z +contentType: trackArticle +productTeam: Others +slug: data-protection-roles +locale: en +trackId: 4Lc0i0an0DgnEtB0AUwlcq +trackSlugEN: data-and-privacy +--- + +To guarantee the security and privacy of information, there are different roles in the possession, control, and processing of personal data. In the table below, we explain each role in the data protection ecosystem: + +| Role | Description | +|---|---| +| Data subject | The data subject is the owner of their personal data. For example, a customer in a store is the owner of their personal data, which they use to make a purchase. | +| Data controller | The data controller is the person who decides the purposes and criteria for using personal data in compliance with data protection laws. The controller also determines how the processors will use the data.

    For example, a merchant is a data controller, since they decide which customer data is required for placing an order. | +| Data processor | The processor is a third-party company that processes personal data on behalf of the controller.

    For example, VTEX is the processor that processes end-customer data on behalf of the store. VTEX does not process sensitive end-customer data at its own discretion but only on the direct instructions of the store administrators.

    This processing by VTEX is outlined in the [Data Processing Addendum (DPA)](#data-processing-addendum-dpa). | +| Data subprocessors | The subprocessor is a third-party company that processes personal data on behalf of the processor. The controller must have visibility and agree with the selection of a subprocessor.

    Infrastructure providers and VTEX affiliates are subprocessors. See the [full list of VTEX subprocessors](https://vtex.com/us-en/privacy-and-agreements/subprocessors/). | + +## Data Processing Addendum (DPA) + +The _Data Processing Addendum_ (DPA) is the agreement between the data controller (merchant) and the processor (VTEX), which regulates how VTEX processes personal data on behalf of the merchant. + +This document is an appendix to the [Master Services Agreement (MSA)](https://vtex.com/us-en/privacy-and-agreements/agreements/), the agreement that regulates the relationship between VTEX and the merchants. It establishes the rules for using the VTEX platform and any other requested services or products. + +The DPA follows the [General Data Protection Regulation (GDPR)](https://gdpr-info.eu/) standard, the most restrictive legislation on data privacy. + +It includes information on: + +* Processor and controller roles. +* Compliance with the rights of data subjects. +* [Subprocessors](https://vtex.com/us-en/privacy-and-agreements/subprocessors/). +* Our [technical and administrative](https://help.vtex.com/en/tracks/data-and-privacy--4Lc0i0an0DgnEtB0AUwlcq/7ANSqBP5DgOrVVyglo3Lbh) data security measures. +* Security incident management. +* Limitations of liability: + * Audit requests. + * International data transfers. + * VTEX's liability in the event of compensation for security incidents. +* Integrity and confidentiality of personal data on VTEX. + +VTEX does not use end-customer data for any purpose other than to perform ecommerce operations as instructed by merchants. + +The DPA used must correspond to the specific region of the data subject (store customer). + +
    +

    Check the Data Processing Addendum - VTEX to view the standard VTEX DPA for each region.

    +
    + +## Shared responsibilities + +Both VTEX and merchants must ensure the security of personal data, each within a defined scope. VTEX's scope includes the platform infrastructure and its features, while the merchant's scope covers the storefront, Admin settings, access credentials, and local privacy regulations. Learn more in the following sections. + +## VTEX responsibilities + +VTEX, as the processor, can assist the merchant in complying with the data subject's rights, conducting privacy impact reports, and notifying the merchant of any incidents involving personal data of which it is aware. In addition, we are committed to complying with the [technical and administrative](https://help.vtex.com/en/tracks/data-and-privacy--4Lc0i0an0DgnEtB0AUwlcq/7ANSqBP5DgOrVVyglo3Lbh) security measures established in the [DPA](https://vtex.com/us-en/privacy-and-agreements/data-processing-addendum/). + +## Merchant responsibilities + +Merchants, as controllers, determine the purposes and means of processing personal data. Therefore, merchants must instruct VTEX, under the terms of the [DPA](https://vtex.com/us-en/privacy-and-agreements/data-processing-addendum/), so that personal data can be used on the platform to perform ecommerce operations. + +In the commercial context, the merchant defines the legal basis for using the personal data of customers (data subjects). Legal bases are the cases in which the law allows the use of personal data, such as consent. Legal bases do not apply to VTEX, as it only acts as a processor under the terms of the [DPA](https://vtex.com/us-en/privacy-and-agreements/data-processing-addendum/) and does not decide the purposes for using personal data. + +### Privacy regulations + +Each merchant must conduct its own [Privacy Impact Assessments](https://gdpr-info.eu/issues/privacy-impact-assessment/), privacy policies, and technical and organizational measures and comply with the rights of the data subjects registered in their store. It is up to the merchant to choose the terms of their privacy policy and make it available on their website in compliance with local privacy laws. + +Merchants must implement their own security measures and, in the event of incidents involving personal data, must notify the data protection authorities and data subjects in compliance with the applicable laws. If you have specific questions about the laws applicable to your store, your end consumers, or other aspects of your business, contact a professional specialized in personal data protection. + +VTEX will support the merchant in some of these obligations under the [DPA](https://vtex.com/us-en/privacy-and-agreements/data-processing-addendum/) terms, such as responses to subject rights and notification of security incidents. + +### Platform access + +Merchants play a crucial role in data security, as their decisions directly impact data protection. For example, by giving specific users or teams access to the platform or sharing [application keys](https://help.vtex.com/en/tutorial/application-keys--2iffYzlvvz4BDMr6WGUtet) (appKeys), the merchant affects the security of the data stored in that environment. + +To understand how to manage access credentials and ensure data integrity properly, see the following articles: + +- [Roles](https://help.vtex.com/en/tutorial/roles--7HKK5Uau2H6wxE1rH5oRbc) +- [License Manager resources](https://help.vtex.com/en/tutorial/license-manager-resources--3q6ztrC8YynQf6rdc6euk3) +- [Application keys](https://help.vtex.com/en/tutorial/application-keys--2iffYzlvvz4BDMr6WGUtet) diff --git a/docs/tracks/en/define-payment-methods-displayed-on-instore.md b/docs/tracks/en/define-payment-methods-displayed-on-instore.md index c4e4baa49..fda337427 100644 --- a/docs/tracks/en/define-payment-methods-displayed-on-instore.md +++ b/docs/tracks/en/define-payment-methods-displayed-on-instore.md @@ -3,8 +3,8 @@ title: 'Define payment methods displayed on VTEX Sales App' id: jHQQcyX3WKeUFidwSjmY1 status: PUBLISHED createdAt: 2021-09-27T20:54:02.947Z -updatedAt: 2023-05-31T16:13:49.825Z -publishedAt: 2023-05-31T16:13:49.825Z +updatedAt: 2023-07-05T17:16:01.041Z +publishedAt: 2023-07-05T17:16:01.041Z firstPublishedAt: 2021-09-27T20:57:59.730Z contentType: trackArticle productTeam: Shopping @@ -16,7 +16,7 @@ trackSlugEN: instore-payments Once the payment condition has been created, you must create the filters that define which payment methods will appear in the VTEX Sales App checkout. -To do this, your store developers must customize a JavaScript file. For more information, please refer to the guide [Define payment methods displayed on VTEX Sales App](https://developers.vtex.com/vtex-rest-api/docs/define-payment-methods-displayed-on-instore). +To do this, your store developers must customize a JavaScript file. For more information, please refer to the guide [Define payment methods displayed on VTEX Sales App](https://developers.vtex.com/docs/guides/define-payment-methods-displayed-on-vtex-sales-app).

    To enable payment conditions via the VTEX Sales App app, you must make changes to a JavaScript file. This operation must only be performed by people with programming experience. Incorrect changes to this file can cause critical errors.

    diff --git a/docs/tracks/en/defining-centauro-trade-policy.md b/docs/tracks/en/defining-centauro-trade-policy.md index ddd7693e0..71dbe80ad 100644 --- a/docs/tracks/en/defining-centauro-trade-policy.md +++ b/docs/tracks/en/defining-centauro-trade-policy.md @@ -3,8 +3,8 @@ title: 'Defining Centauro trade policy' id: 2wFjrUoLI3q85r3QZA0Tp status: PUBLISHED createdAt: 2020-10-20T18:17:56.907Z -updatedAt: 2022-12-08T20:35:41.540Z -publishedAt: 2022-12-08T20:35:41.540Z +updatedAt: 2023-10-19T14:10:07.750Z +publishedAt: 2023-10-19T14:10:07.750Z firstPublishedAt: 2020-10-20T19:51:02.327Z contentType: trackArticle productTeam: Channels diff --git a/docs/tracks/en/defining-dafiti-trade-policy.md b/docs/tracks/en/defining-dafiti-trade-policy.md index fd8b864e6..cc0e437e1 100644 --- a/docs/tracks/en/defining-dafiti-trade-policy.md +++ b/docs/tracks/en/defining-dafiti-trade-policy.md @@ -3,8 +3,8 @@ title: 'Defining Dafiti trade policy' id: 54cBCKrJgqdrm61vxihY1g status: PUBLISHED createdAt: 2021-02-23T21:32:12.282Z -updatedAt: 2022-12-08T20:36:49.783Z -publishedAt: 2022-12-08T20:36:49.783Z +updatedAt: 2023-08-11T18:10:58.039Z +publishedAt: 2023-08-11T18:10:58.039Z firstPublishedAt: 2021-02-23T21:41:19.622Z contentType: trackArticle productTeam: Channels diff --git a/docs/tracks/en/defining-netshoes-trade-policy.md b/docs/tracks/en/defining-netshoes-trade-policy.md index a21a765b8..7f7124d4f 100644 --- a/docs/tracks/en/defining-netshoes-trade-policy.md +++ b/docs/tracks/en/defining-netshoes-trade-policy.md @@ -3,8 +3,8 @@ title: 'Defining Netshoes trade policy' id: 6ESk5Zk32baNfluXbL3Xmz status: PUBLISHED createdAt: 2021-02-23T20:04:34.470Z -updatedAt: 2022-12-08T20:35:12.874Z -publishedAt: 2022-12-08T20:35:12.874Z +updatedAt: 2023-10-19T14:10:00.314Z +publishedAt: 2023-10-19T14:10:00.314Z firstPublishedAt: 2021-02-23T20:20:32.953Z contentType: trackArticle productTeam: Channels diff --git a/docs/tracks/en/defining-the-google-shopping-trade-policy.md b/docs/tracks/en/defining-the-google-shopping-trade-policy.md index 72388beaf..5dc3d6023 100644 --- a/docs/tracks/en/defining-the-google-shopping-trade-policy.md +++ b/docs/tracks/en/defining-the-google-shopping-trade-policy.md @@ -3,8 +3,8 @@ title: 'Defining the trade policy' id: 3AqbcsWrge8zLt0BC5CtGd status: PUBLISHED createdAt: 2021-04-14T17:58:41.545Z -updatedAt: 2022-12-08T21:04:01.815Z -publishedAt: 2022-12-08T21:04:01.815Z +updatedAt: 2023-10-23T20:22:26.830Z +publishedAt: 2023-10-23T20:22:26.830Z firstPublishedAt: 2021-04-15T17:41:14.352Z contentType: trackArticle productTeam: Channels @@ -16,13 +16,13 @@ trackSlugEN: integrating-with-google-shopping After creating your Google Merchant Center account, define the [trade policy](https://help.vtex.com/en/tutorial/o-que-e-uma-politica-comercial--563tbcL0TYKEKeOY4IAgAE) that you are going to use. When you [configure a trade policy for a marketplace](https://help.vtex.com/en/tutorial/configurando-a-politica-comercial-para-marketplace/), you determine which products will be submitted to Google Shopping and their price on the platform. -In most cases, we recommend choosing the main trade policy (ID: 1), as Google Shopping results direct the buyer to make the purchase in the advertisers’ stores. Therefore, the integration will submit to Google all the products available in your store, at the same advertised prices. +In most cases, we recommend choosing the main trade policy (ID: 1), as Google Shopping results direct buyers to purchase from advertisers’ stores. Therefore, the integration will submit all the products available in your store to Google at the same advertised prices. -You will need to request the creation of a new trade policy only if you want to: +You will need to request the creation of a new trade policy only if you want to: - Offer a different product assortment on Google Shopping. - Sell products at different prices on Google Shopping. -To [request additional trade policies](https://help.vtex.com/en/tutorial/contratacao-de-politica-comercial-adicional--61vuFOw4yGh6nwSmkLJL1X), simply fill out the [Trade Policy Release form](https://docs.google.com/forms/d/e/1FAIpQLSe9qCGB_KM_xsV5e9uNe06JE8tMZrWcv6EuHUOmqTiM8oRW7w/viewform). If you have any questions, please contact our Growth Operations team through *[Support](https://help.vtex.com/en/support)* by selecting **Commercial** and `Create a trade policy`. +To [request additional trade policies](https://help.vtex.com/en/tutorial/contratacao-de-politica-comercial-adicional--61vuFOw4yGh6nwSmkLJL1X), please open a ticket to our [Support](https://help.vtex.com/en/support) by selecting Commercial and Create a trade policy. Requesting additional trade policies to integrate with [native connectors](https://help.vtex.com/en/tutorial/estrategias-de-marketplace-na-vtex--tutorials_402#integrating-with-a-native-connector-vtex), [certified connectors (partners)](https://help.vtex.com/en/tutorial/estrategias-de-marketplace-na-vtex--tutorials_402#integrating-with-a-certified-connector-partner), or other VTEX stores is free of charge. @@ -30,6 +30,33 @@ Requesting additional trade policies to integrate with [native connectors](https The [price](https://help.vtex.com/en/tracks/precos-101--6f8pwCns3PJHqMvQSugNfP/3N9xYhnampRQOrfaTAOxNu) of your product on Google Shopping is determined when you choose the trade policy. It is essential to pay attention to a few things. -If your trade policy includes [list prices](https://help.vtex.com/en/tracks/precos-101--6f8pwCns3PJHqMvQSugNfP/3XcXp0r5WrJvogB8KIX4Kx#preco-de-lista) and [computed prices](https://help.vtex.com/pt/tracks/precos-101--6f8pwCns3PJHqMvQSugNfP/7GptzvlPDVM11ojEjywIQx#preco-computado), the latter will be sent to Google Shopping. +If your trade policy includes [list prices](https://help.vtex.com/en/tracks/precos-101--6f8pwCns3PJHqMvQSugNfP/3XcXp0r5WrJvogB8KIX4Kx#preco-de-lista) and [computed prices](https://help.vtex.com/pt/tracks/precos-101--6f8pwCns3PJHqMvQSugNfP/7GptzvlPDVM11ojEjywIQx#preco-computado), the latter will be sent to Google Shopping. For these promotions to be displayed on Google Shopping, the products must meet the following requirements in the Merchant Center: -When a product is linked to multiple [sellers](https://help.vtex.com/en/tutorial/o-que-e-um-seller--5FkLvhZ3Few4CWWIuYOK2w) in your store, Google Shopping follows the rule to advertise the best available offer. +- The base price, or a higher amount, must have been charged for 30 days, consecutively or not, in the last 200 days. +- The base price must be valid. +- The promotional price must be lower than the base price. +- The promotion discount must be greater than 5% and less than 90% off the base price. + +Once your products meet all the requirements listed above, the tool applies the promotional value previously configured on VTEX to the Google Shopping views. + +## Discount linked to payment method + +You can activate a discount linked to a payment method in two steps: First, [configure the discount](#configuring-discounts) and the payment method. Then, activate the discounts in the [connector configuration](https://help.vtex.com/en/tracks/configurar-integracao-com-o-google-shopping--25Sl7iOqq58PGfVfTAo8Xw/wWyl0Njxgs5KfXvxYZJrl). + +### Configuring discounts + +To configure a discount linked to a payment method, see the following documentation: + +1. [Set a discount using the checkout API](https://developers.vtex.com/docs/guides/set-a-discount-using-the-checkout-api) to enter the desired payment method in the `paymentSystemToCheckFirstInstallment` variable and simulate a shopping cart to make sure the payment method was updated. +2. [Configuring a discount for orders prepaid in full](https://help.vtex.com/en/tutorial/configurar-desconto-de-preco-a-vista--7Lfcj9Wb5dpYfA2gKkACIt) to link an SKU to a payment method. +3. [Configuring discounts for orders prepaid in full on Google Shopping](https://help.vtex.com/en/tutorial/configurar-desconto-de-preco-a-vista-para-google-shopping--40K3R5d4NogMvCzIWdWt3e) + +After following these instructions, you should activate the connector by [configuring the connector](https://help.vtex.com/en/tracks/configurar-integracao-com-o-google-shopping--25Sl7iOqq58PGfVfTAo8Xw/wWyl0Njxgs5KfXvxYZJrl). + +
    + When multiple sellers are linked to a product in your store, the rule for Google Shopping is to offer the best discount available. +
    + +
    + Each promotion created can belinked to only one payment method for the discount to be sent to Google Shopping. +
    diff --git a/docs/tracks/en/defining-the-shipping-strategy-via.md b/docs/tracks/en/defining-the-shipping-strategy-via.md index 79cbe5519..07143bfc4 100644 --- a/docs/tracks/en/defining-the-shipping-strategy-via.md +++ b/docs/tracks/en/defining-the-shipping-strategy-via.md @@ -3,8 +3,8 @@ title: 'Defining the shipping strategy' id: 69cLhDK7PGOqgSs2EyqMke status: PUBLISHED createdAt: 2018-09-24T19:51:55.267Z -updatedAt: 2022-01-18T22:08:54.766Z -publishedAt: 2022-01-18T22:08:54.766Z +updatedAt: 2023-11-30T21:11:02.106Z +publishedAt: 2023-11-30T21:11:02.106Z firstPublishedAt: 2018-09-27T22:13:49.998Z contentType: trackArticle productTeam: Channels diff --git a/docs/tracks/en/delivery.md b/docs/tracks/en/delivery.md index 426f24e0d..6fa611df6 100644 --- a/docs/tracks/en/delivery.md +++ b/docs/tracks/en/delivery.md @@ -27,18 +27,18 @@ You can choose between: - Pick up in a store. - Customize by item. -![entrega-2-en](https://images.ctfassets.net/alneenqid6w5/621Dlpel880kPOoL8Ur6id/6acc2ea35a43a1056fc26336baff9db6/entrega-2-en.png) +![entrega-2-en](//images.ctfassets.net/alneenqid6w5/621Dlpel880kPOoL8Ur6id/6acc2ea35a43a1056fc26336baff9db6/entrega-2-en.png) ### Pickup points For pickup point options, the system selects the stores that have the SKUs in stock and shows the store closest to the customer's zip code, as a suggestion. If the sales associate wants to change the store where the customer will pick up the items, they just need to click the `Change pickup point` button. -![entrega-retirada-en](https://images.ctfassets.net/alneenqid6w5/2lmJceEfryZV6OBtgGc3Tq/f842bfa6851d45177338b3241e7c350c/entrega-retirada-en.png) +![entrega-retirada-en](//images.ctfassets.net/alneenqid6w5/2lmJceEfryZV6OBtgGc3Tq/f842bfa6851d45177338b3241e7c350c/entrega-retirada-en.png) When choosing to change the pickup point, the sales associate first has access to the pickup point suggested by the system. To see all available pickup points, click `View all pickup points`. -![31. VTEX Sales App - Product Overview - 12](https://images.ctfassets.net/alneenqid6w5/1ZUGWgHe2jI2ROLpIZ1HnN/e6a59ee600f6ae05a2d3e2a27cc8501e/31._VTEX Sales App_-_Product_Overview_-_12.png) +![31. VTEX Sales App - Product Overview - 12](//images.ctfassets.net/alneenqid6w5/1ZUGWgHe2jI2ROLpIZ1HnN/e6a59ee600f6ae05a2d3e2a27cc8501e/31._VTEX Sales App_-_Product_Overview_-_12.png) The app will then show the list of pick-up points ordered by the shortest distance from the customer's zip code. It's also possible to choose a pickup point on the map. -![31. VTEX Sales App - Product Overview - 13](https://images.ctfassets.net/alneenqid6w5/uT46sKKgmyT4Lmh8usLO3/3aa559f183e4d5dda3254844aac2fd19/31._VTEX Sales App_-_Product_Overview_-_13.png) +![31. VTEX Sales App - Product Overview - 13](//images.ctfassets.net/alneenqid6w5/uT46sKKgmyT4Lmh8usLO3/3aa559f183e4d5dda3254844aac2fd19/31._VTEX Sales App_-_Product_Overview_-_13.png) diff --git a/docs/tracks/en/detaching-skus-by-specification.md b/docs/tracks/en/detaching-skus-by-specification.md index 175f22bae..45720af92 100644 --- a/docs/tracks/en/detaching-skus-by-specification.md +++ b/docs/tracks/en/detaching-skus-by-specification.md @@ -24,7 +24,7 @@ This tool is useful for clothing stores as it allows you to display the products See the following example of detaching SKUs by color. In the image below, the featured sandals are available in two different colors in the search results: -![screencapture-footnotes-sandals-2021-02-11-14 21 21](https://images.ctfassets.net/alneenqid6w5/3wDeiYyhcz0BNUyJrDo7zI/234e5508195490b55170e047dd6a9377/screencapture-footnotes-sandals-2021-02-11-14_21_21.png) +![screencapture-footnotes-sandals-2021-02-11-14 21 21](//images.ctfassets.net/alneenqid6w5/3wDeiYyhcz0BNUyJrDo7zI/234e5508195490b55170e047dd6a9377/screencapture-footnotes-sandals-2021-02-11-14_21_21.png)

    If search results are sorted by relevance, the SKUs of a given product will be grouped together. In other words, they will be displayed side by side.

    diff --git a/docs/tracks/en/digital-wallet-e-wallet.md b/docs/tracks/en/digital-wallet-e-wallet.md new file mode 100644 index 000000000..07d3c3568 --- /dev/null +++ b/docs/tracks/en/digital-wallet-e-wallet.md @@ -0,0 +1,23 @@ +--- +title: ' Digital wallet (ewallet)' +id: 7jLbdfch9Oe2yYbQa9zwE1 +status: PUBLISHED +createdAt: 2023-06-27T21:10:04.185Z +updatedAt: 2023-09-26T15:11:41.781Z +publishedAt: 2023-09-26T15:11:41.781Z +firstPublishedAt: 2023-06-27T21:47:02.764Z +contentType: trackArticle +productTeam: Shopping +slug: digital-wallet-e-wallet +locale: en +trackId: 6X8YyZBoVJpz5R8oXciTyu +trackSlugEN: digital-wallet-e-wallet +--- + +A digital wallet (also known as an ewallet) is a secure environment where bank and credit card information can be stored. This information is encrypted in the system and, when accessed by its owner, can be used to make online purchases. + +Shopping with a digital wallet offers more security for the users, since they do not need to enter their payment information at the store checkout. Instead, the user is redirected to the digital wallet environment, where they must go through authentication steps. + +Once their identity is verified and they have selected a payment method, the order goes back to its normal flow and is completed. Some digital wallets also act as subacquirers, allowing unregistered users to make purchases in their environment. + +These are examples of digital wallets you can configure in your VTEX store for making payments: **Google Wallet**, **[Apple Pay](https://help.vtex.com/pt/tutorial/configurar-pagamentos-com-apple-pay--5L3NWMgvdKswWQa6eIc008)**, **Samsung Pay, **PayPal**, **Marketplace** **Pay**, **PagSeguro**, **Stelo**, among others. diff --git a/docs/tracks/en/enabling-2-factor-authentication-login.md b/docs/tracks/en/enabling-2-factor-authentication-login.md index 5ac510e52..7a2145f06 100644 --- a/docs/tracks/en/enabling-2-factor-authentication-login.md +++ b/docs/tracks/en/enabling-2-factor-authentication-login.md @@ -32,7 +32,7 @@ There are two authentication options: - __App Google__ (key generated by an authentication app) - __SMS Message__ (key sent by text message) -![2FA - Select - EN](https://images.ctfassets.net/alneenqid6w5/3WRZKKU8LuW00UkeoUoIEY/c95adad1f804b36a31e7388198a4740e/2FA_-_Select_-_EN.png) +![2FA - Select - EN](//images.ctfassets.net/alneenqid6w5/3WRZKKU8LuW00UkeoUoIEY/c95adad1f804b36a31e7388198a4740e/2FA_-_Select_-_EN.png)
    We recommend you to use aauthentication application to prevent failures in your telephone provider from making your login impossible. Though the app, the access key will always be available for use. @@ -48,17 +48,17 @@ To use a key generated by authentication application: 1. Download the application **Google Authenticator** ([App Store](https://itunes.apple.com/br/app/google-authenticator/id388497605?mt=8) / [Google Play](https://play.google.com/store/apps/details?id=com.google.android.apps.authenticator2&hl=pt_BR)). - ![2FA - App Download - EN](https://images.ctfassets.net/alneenqid6w5/icTTRRH1WH7FiiH0gLnxb/25e3209b0c0bb098f828284e3c7cffb0/2FA_-_App_Download_-_EN.png) + ![2FA - App Download - EN](//images.ctfassets.net/alneenqid6w5/icTTRRH1WH7FiiH0gLnxb/25e3209b0c0bb098f828284e3c7cffb0/2FA_-_App_Download_-_EN.png) 2. Use the application to read the QR Code with your phone's camera. - ![2FA - App QR Code - EN](https://images.ctfassets.net/alneenqid6w5/1Nyt9wLnfYG5z75tUhinQ6/69de792a6a67c42dca1f35570dbaa562/2FA_-_App_QR_Code_-_EN.png) + ![2FA - App QR Code - EN](//images.ctfassets.net/alneenqid6w5/1Nyt9wLnfYG5z75tUhinQ6/69de792a6a67c42dca1f35570dbaa562/2FA_-_App_QR_Code_-_EN.png) 3. Your VTEX account will be added to the application, with a 6-digit code. Enter the code to finish your login. *The app code is regularly updated. It will not be necessary to memorize it, go to the application whenever you need it.* - ![2FA - App Insert Code - EN](https://images.ctfassets.net/alneenqid6w5/NUKFyLNA9fWsBewD445Uy/693541b703dea58a6abf8365b766f0d8/2FA_-_App_Insert_Code_-_EN.png) + ![2FA - App Insert Code - EN](//images.ctfassets.net/alneenqid6w5/NUKFyLNA9fWsBewD445Uy/693541b703dea58a6abf8365b766f0d8/2FA_-_App_Insert_Code_-_EN.png)
    If you log in using your email and password on the same computer, you will be asked for your access key every 3 days. When this happens, check the code in the application. @@ -70,11 +70,11 @@ To use a key sent by text message: 1. enter your phone number to receive the code by SMS - don't forget to enter your country and area code. - ![2FA - SMS Insert Phone - EN](https://images.ctfassets.net/alneenqid6w5/116sok6Zd8sq69UPSSzs1w/62abcd5ec500ed253b31d999eb4cb398/2FA_-_SMS_Insert_Phone_-_EN.png) + ![2FA - SMS Insert Phone - EN](//images.ctfassets.net/alneenqid6w5/116sok6Zd8sq69UPSSzs1w/62abcd5ec500ed253b31d999eb4cb398/2FA_-_SMS_Insert_Phone_-_EN.png) 2. You will receive a text message from VTEX on the indicated phone. Enter the 6-digit key to finish your login. - ![2FA - SMS Insert Code - EN](https://images.ctfassets.net/alneenqid6w5/6KbuUvMFupmJEMN6kTOZ4E/80a9fe80575ca4f4a50abb040ddaea06/2FA_-_SMS_Insert_Code_-_EN.png) + ![2FA - SMS Insert Code - EN](//images.ctfassets.net/alneenqid6w5/6KbuUvMFupmJEMN6kTOZ4E/80a9fe80575ca4f4a50abb040ddaea06/2FA_-_SMS_Insert_Code_-_EN.png)
    We cannot guarantee that your telephone company will be able to deliver the access key whenever necessary. If the VTEX text message does not arrive, try resending the code or enable the 2FA per-application. @@ -86,10 +86,10 @@ To change the two-step verification settings: 1. Access your user settings by clicking on the circle with your initials in the top-right corner of the Admin. - ![2FA - User Initials - EN](https://images.ctfassets.net/alneenqid6w5/3ktWD1KvDLV499l40SxUc2/08247b82c616d2bb40f2707838327857/2FA_-_User_Initials_-_EN.png) + ![2FA - User Initials - EN](//images.ctfassets.net/alneenqid6w5/3ktWD1KvDLV499l40SxUc2/08247b82c616d2bb40f2707838327857/2FA_-_User_Initials_-_EN.png) 2. Click **2-step verification** to see your settings. - ![2FA - My User - EN](https://images.ctfassets.net/alneenqid6w5/O4jBeKN2RTMS0bKOWVJVK/223cd4da346f380558a103dfeb2f8c73/2FA_-_My_User_-_EN.png) + ![2FA - My User - EN](//images.ctfassets.net/alneenqid6w5/O4jBeKN2RTMS0bKOWVJVK/223cd4da346f380558a103dfeb2f8c73/2FA_-_My_User_-_EN.png) 3. You can then change your settings by following similar steps as those described in the sections above to enable 2FA via [SMS](#enabling-2fa-via-sms) and [application](#enable-o-2fa-by-application). diff --git a/docs/tracks/en/enabling-a-sales-rep-code.md b/docs/tracks/en/enabling-a-sales-rep-code.md index 1b9af7ed6..d67aeefac 100644 --- a/docs/tracks/en/enabling-a-sales-rep-code.md +++ b/docs/tracks/en/enabling-a-sales-rep-code.md @@ -42,7 +42,7 @@ After following these recommendations, access the __Store setup__ module. Then g On the right side of the screen, you will see the `checkout-instore-custom.js` file. -![codevendorEN](https://images.ctfassets.net/alneenqid6w5/71ZvVaWtn6hk5mYoISKE1y/2f4f5e201f6bc9b53fc694f7d70e05f3/codevendorEN.png) +![codevendorEN](//images.ctfassets.net/alneenqid6w5/71ZvVaWtn6hk5mYoISKE1y/2f4f5e201f6bc9b53fc694f7d70e05f3/codevendorEN.png) Open the file and add the following piece of code to the `window.INSTORE_CONFIG` object: @@ -64,7 +64,7 @@ The properties of the `window.INSTORE_CONFIG` object must be filled in according Click on the __Save__ blue button at the top of the page. -![codevendor2EN.png?h=250](https://images.ctfassets.net/alneenqid6w5/4T3vxA5Yatu9icLNPGuyCX/f456976ff81339225eef6bd0c458e6db/codevendor2EN.png) +![codevendor2EN.png?h=250](//images.ctfassets.net/alneenqid6w5/4T3vxA5Yatu9icLNPGuyCX/f456976ff81339225eef6bd0c458e6db/codevendor2EN.png) ## Understanding the priorities diff --git a/docs/tracks/en/enabling-cart-transfer-between-devices.md b/docs/tracks/en/enabling-cart-transfer-between-devices.md index b42e2f905..6af1ec564 100644 --- a/docs/tracks/en/enabling-cart-transfer-between-devices.md +++ b/docs/tracks/en/enabling-cart-transfer-between-devices.md @@ -34,11 +34,11 @@ window.INSTORE_CONFIG = { After making this change, open the inStore menu and update the data by clicking on the __Reset app local data__ button. Once this is done, a slider will appear at the bottom of the inStore identification page: -![24. Enable cart transfer between devices - 1 - EN.png?h=250](https://images.ctfassets.net/alneenqid6w5/6n8QGjNTdsUv8LYa5BS9k4/adb1f076df8c7c02a7210249f258016f/24._Enable_cart_transfer_between_devices_-_1_-_EN.png_h_250) +![24. Enable cart transfer between devices - 1 - EN.png?h=250](//images.ctfassets.net/alneenqid6w5/6n8QGjNTdsUv8LYa5BS9k4/adb1f076df8c7c02a7210249f258016f/24._Enable_cart_transfer_between_devices_-_1_-_EN.png_h_250) When you drag the screen to the right, you will see the screen for __Cart Capture__, as shown in the image below. -![24. Enable cart transfer between devices - 2 - EN.png?h=250](https://images.ctfassets.net/alneenqid6w5/4HFA0E3oefpFShXIpygidj/63c8ce16230f02347fe36420fd578d4d/24._Enable_cart_transfer_between_devices_-_2_-_EN.png_h_250) +![24. Enable cart transfer between devices - 2 - EN.png?h=250](//images.ctfassets.net/alneenqid6w5/4HFA0E3oefpFShXIpygidj/63c8ce16230f02347fe36420fd578d4d/24._Enable_cart_transfer_between_devices_-_2_-_EN.png_h_250) On this screen, you can capture a cart using one of three methods: - Cart code @@ -49,4 +49,4 @@ On this screen, you can capture a cart using one of three methods: For the salesperson to share a cart, they can generate a numeric code or a QR Code. To do this, while on the cart screen, just click on the __Transfer__ button. See an example in the image below. -![24. Enable cart transfer between devices - 3 - EN.png?h=250](https://images.ctfassets.net/alneenqid6w5/2X6CjDIIvcp87PEln8076S/8e728587064d10fcd9caae506a6a963c/24._Enable_cart_transfer_between_devices_-_3_-_EN.png_h_250) +![24. Enable cart transfer between devices - 3 - EN.png?h=250](//images.ctfassets.net/alneenqid6w5/2X6CjDIIvcp87PEln8076S/8e728587064d10fcd9caae506a6a963c/24._Enable_cart_transfer_between_devices_-_3_-_EN.png_h_250) diff --git a/docs/tracks/en/enabling-product-recommendations.md b/docs/tracks/en/enabling-product-recommendations.md index aa03e371c..b10cd0bf9 100644 --- a/docs/tracks/en/enabling-product-recommendations.md +++ b/docs/tracks/en/enabling-product-recommendations.md @@ -28,7 +28,7 @@ If you want to hide these recommendations, you need to edit the files `checkout- Like the inStore customization JavaScript file, `checkout-instore-custom.css` must be accessed through the VTEX administrative panel (as explained in the [inStore Customizations article](https://help.tex.com/tracks/instore-customizations--1z9kBm12oBPyVNDo1ivVc2/4mwdBrFsmE2EPE0FzgX28b)). -![25. Enable product recommendations - 1 - EN.png?h=250](https://images.ctfassets.net/alneenqid6w5/tPaSFJCJ0k3mk1GJh14r0/339b836008564c70f192820041a9df62/25._Enable_product_recommendations_-_1_-_EN.png_h_250) +![25. Enable product recommendations - 1 - EN.png?h=250](//images.ctfassets.net/alneenqid6w5/tPaSFJCJ0k3mk1GJh14r0/339b836008564c70f192820041a9df62/25._Enable_product_recommendations_-_1_-_EN.png_h_250) In the `checkout-instore-custom.css` file, include the following CSS rule: diff --git a/docs/tracks/en/endless-aisle.md b/docs/tracks/en/endless-aisle.md index 29f8c5575..68fdc1085 100644 --- a/docs/tracks/en/endless-aisle.md +++ b/docs/tracks/en/endless-aisle.md @@ -3,8 +3,8 @@ title: 'Endless Aisle' id: 40KMlmGI5tN0r0KPCDWgGn status: PUBLISHED createdAt: 2020-06-30T21:32:21.143Z -updatedAt: 2023-05-31T15:34:48.839Z -publishedAt: 2023-05-31T15:34:48.839Z +updatedAt: 2023-07-26T18:46:19.274Z +publishedAt: 2023-07-26T18:46:19.274Z firstPublishedAt: 2020-06-30T21:36:39.077Z contentType: trackArticle productTeam: Shopping @@ -20,21 +20,21 @@ This is a basic concept of Omnichannel strategies, and essential for a real Unif ## Prerequisites -First of all, you must consider the prerequisites that your store needs to ensure in order to start implementing an Endless Aisle strategy. Check our article on [Prerequisites for using inStore](https://help.vtex.com/en/tracks/instore-getting-started-and-setting-up--zav76TFEZlAjnyBVL5tRc/1wtAanSRA3g2316dw7bw8u "Prerequisites for using inStore"). +First of all, you must consider the prerequisites that your store needs to ensure in order to start implementing an Endless Aisle strategy. Check our article on [Prerequisites for using VTEX Sales App](https://help.vtex.com/en/tracks/instore-getting-started-and-setting-up--zav76TFEZlAjnyBVL5tRc/1wtAanSRA3g2316dw7bw8u "Prerequisites for using VTEX Sales App"). ## Adding physical stores to VTEX Sales App To implement an Endless Aisle strategy, you must add your physical stores to the VTEX platform. -To do this, follow the steps in the article [Managing physical stores and sales associates in inStore](https://help.vtex.com/en/tracks/instore-setting-up--zav76TFEZlAjnyBVL5tRc/5PSjRstg7UU4lOm0s8aqKN). +To do this, follow the steps in the article [Managing physical stores and sales associates in VTEX Sales App](https://help.vtex.com/en/tracks/instore-setting-up--zav76TFEZlAjnyBVL5tRc/5PSjRstg7UU4lOm0s8aqKN). An important point of attention when registering a new store is the [Trade Policy](https://help.vtex.com/en/tutorial/o-que-e-uma-politica-comercial--563tbcL0TYKEKeOY4IAgAE) applied to it. It defines which assortment of products will be valid for the store. -If the store's main Trade Policy is also used to sell on marketplaces, you must use a different Trade Policy for VTEX Sales App. Otherwise, the payment methods `Direct Selling Debit` and `Direct Selling Credit`, configured for inStore, will also be displayed at the checkout of marketplaces. +If the store's main Trade Policy is also used to sell on marketplaces, you must use a different Trade Policy for VTEX Sales App. Otherwise, the payment methods `Direct Selling Debit` and `Direct Selling Credit`, configured for VTEX Sales App, will also be displayed at the checkout of marketplaces. -If, on the other hand, your store uses a Trade Policy dedicated to inStore, make sure that: +If, on the other hand, your store uses a Trade Policy dedicated to VTEX Sales App, make sure that: - Your products are priced according to this dedicated Trade Policy. -- The dedicated Trade Policy is applied to the products that should serve the store where inStore will be used. +- The dedicated Trade Policy is applied to the products that should serve the store where VTEX Sales App will be used. The Franchise-account and Pickup Point fields, in the store registration, should only be filled in if you want to work with product pickup in physical stores. If this is the case for you, also read the [Pickup Points Setup guide](https://help.vtex.com/en/tutorial/setting-up-seller-white-label-as-a-pickup-point--6fSUE2O0taaoKieAaiuc4e). diff --git a/docs/tracks/en/explained-search.md b/docs/tracks/en/explained-search.md index d772c866b..5fda158b5 100644 --- a/docs/tracks/en/explained-search.md +++ b/docs/tracks/en/explained-search.md @@ -26,5 +26,5 @@ Follow the steps below to access it: 1. In the VTEX Admin, go to __Storefront__, or type __Storefront__ in the search bar at the top of the page. 2. Under **Intelligent Search**, click __Explained Search__. -![Explained Search](https://images.ctfassets.net/alneenqid6w5/5KrbVmzoI4woKzjxhsGJne/826ba767da8acaa0cad6990bfdf36ca8/explained_search_em.png) +![Explained Search](//images.ctfassets.net/alneenqid6w5/5KrbVmzoI4woKzjxhsGJne/826ba767da8acaa0cad6990bfdf36ca8/explained_search_em.png) diff --git a/docs/tracks/en/extensions-hub-1.md b/docs/tracks/en/extensions-hub-1.md index fb8e6b95b..5fdf4d00c 100644 --- a/docs/tracks/en/extensions-hub-1.md +++ b/docs/tracks/en/extensions-hub-1.md @@ -18,6 +18,6 @@ The Extensions Hub is an Admin section that groups all extension information and To access the Extensions Hub, go to the left-side menu in the Admin and click the **Extensions** icon at the top. -![Extensions Hub panel](https://images.ctfassets.net/alneenqid6w5/6agEF92xgLL9slUgOgnI8j/3834f464b390752e71c65d675f6d4361/Extensions_Hub_panel_EN.png) +![Extensions Hub panel](//images.ctfassets.net/alneenqid6w5/6agEF92xgLL9slUgOgnI8j/3834f464b390752e71c65d675f6d4361/Extensions_Hub_panel_EN.png) You can find three pages in the Extensions Hub section: **App Store**, **App Management**, and **Partners**. Documentation on each of these pages can be found in the articles below. diff --git a/docs/tracks/en/extensions-hub-app-store.md b/docs/tracks/en/extensions-hub-app-store.md index 224a9954b..da2d2f8f1 100644 --- a/docs/tracks/en/extensions-hub-app-store.md +++ b/docs/tracks/en/extensions-hub-app-store.md @@ -18,7 +18,7 @@ The App Store is the Admin page where you can search, view and get apps to expan ## Home page -![Extensions Hub App Store home page](https://images.ctfassets.net/alneenqid6w5/3wzHr69aCqLuPG2cuT2e6y/3ee2d2f5b9ece590e163aad7fb5123ea/Extensions_Hub_App_Store_home_page_EN.png) +![Extensions Hub App Store home page](//images.ctfassets.net/alneenqid6w5/3wzHr69aCqLuPG2cuT2e6y/3ee2d2f5b9ece590e163aad7fb5123ea/Extensions_Hub_App_Store_home_page_EN.png) When you log in to the store, you will see the home page with the following available options: @@ -28,13 +28,13 @@ When you log in to the store, you will see the home page with the following avai ## Search -![Extensions Hub App Store search](https://images.ctfassets.net/alneenqid6w5/1VuHQqhPZ9G88K3ZOQqny8/d71df4490f5671670f04c6786ccc182f/Extensions_Hub_App_Store_search_EN.png) +![Extensions Hub App Store search](//images.ctfassets.net/alneenqid6w5/1VuHQqhPZ9G88K3ZOQqny8/d71df4490f5671670f04c6786ccc182f/Extensions_Hub_App_Store_search_EN.png) You can search for an app by typing its name in the search text box and pressing `Enter`. Then, you will be redirected to the search results page. The results will be the apps whose names match the text you entered in the search. The apps are displayed as square cards, where you can see the app name, headline, and price. Clicking an app will take you to the [app page](#app-page). ## App page -![Extensions Hub App Store app page](https://images.ctfassets.net/alneenqid6w5/4VdhF4EhRvcktxnlqK0nt/5b4946289b0a1ec0a29b9e12e1b94d69/Extensions_Hub_App_Store_app_page_EN.png) +![Extensions Hub App Store app page](//images.ctfassets.net/alneenqid6w5/4VdhF4EhRvcktxnlqK0nt/5b4946289b0a1ec0a29b9e12e1b94d69/Extensions_Hub_App_Store_app_page_EN.png) When you click an app on the home page or in the search results, you will be redirected to the app page. On this page, you will find detailed information about the app, including its price and the option to acquire it. diff --git a/docs/tracks/en/extensions-hub-partners.md b/docs/tracks/en/extensions-hub-partners.md new file mode 100644 index 000000000..c47523652 --- /dev/null +++ b/docs/tracks/en/extensions-hub-partners.md @@ -0,0 +1,19 @@ +--- +title: 'Partners' +id: 3XkOpOSbeCJIcBL5dhuPq1 +status: PUBLISHED +createdAt: 2023-08-02T13:04:06.286Z +updatedAt: 2023-08-02T14:33:05.047Z +publishedAt: 2023-08-02T14:33:05.047Z +firstPublishedAt: 2023-08-02T14:33:05.047Z +contentType: trackArticle +productTeam: VTEX IO +slug: extensions-hub-partners +locale: en +trackId: AW7klkYMh557y5IUOgzco +trackSlugEN: extensions-hub +--- + +
    +Content is not available yet. +
    diff --git a/docs/tracks/en/filter-orders-by-vendor.md b/docs/tracks/en/filter-orders-by-vendor.md index 5c1257a8b..0dc57bc7d 100644 --- a/docs/tracks/en/filter-orders-by-vendor.md +++ b/docs/tracks/en/filter-orders-by-vendor.md @@ -16,7 +16,7 @@ trackSlugEN: instore-setup With inStore you can see the listing of all completed orders in a store: -![pedidos finalizados](https://images.ctfassets.net/alneenqid6w5/2bBNpiFuswIAqsc2EGuAMe/ee70cebba8bef3fe609f31dd5a7d905c/pedidos_finalizados.png) +![pedidos finalizados](//images.ctfassets.net/alneenqid6w5/2bBNpiFuswIAqsc2EGuAMe/ee70cebba8bef3fe609f31dd5a7d905c/pedidos_finalizados.png) However, sometimes it makes sense for a sales representative to see only the orders made by him. To enable this option you need to edit the `checkout-instore-custom.js` file in the Portal Admin. Because it is a JavaScript present in several streams of application use, it's important that you have programming knowledge before changing it, to avoid breaking other features. @@ -37,4 +37,4 @@ __IMPORTANT__: Do not remove any of the other properties present in the `window. After reloading inStore the result should be as follows: -![pedidos finalizados filtrados por vendedor](https://images.ctfassets.net/alneenqid6w5/HhNBrdQZA2YAWQa8aUm6U/4f71b847a38caabe9b708bc070fda396/pedidos_finalizados_filtrados_por_vendedor.png) +![pedidos finalizados filtrados por vendedor](//images.ctfassets.net/alneenqid6w5/HhNBrdQZA2YAWQa8aUm6U/4f71b847a38caabe9b708bc070fda396/pedidos_finalizados_filtrados_por_vendedor.png) diff --git a/docs/tracks/en/filters.md b/docs/tracks/en/filters.md index 0aa8d2067..92d6402bb 100644 --- a/docs/tracks/en/filters.md +++ b/docs/tracks/en/filters.md @@ -3,8 +3,8 @@ title: 'Filters' id: 50Dh4mpv0Sax0XpbvsjAtP status: PUBLISHED createdAt: 2020-03-05T17:44:58.362Z -updatedAt: 2023-05-05T19:32:35.780Z -publishedAt: 2023-05-05T19:32:35.780Z +updatedAt: 2024-06-04T15:34:47.299Z +publishedAt: 2024-06-04T15:34:47.299Z firstPublishedAt: 2020-03-05T19:54:44.962Z contentType: trackArticle productTeam: Marketing & Merchandising @@ -36,12 +36,13 @@ The Filters feature allows you to: - Search for a term within a filter. - Configure and define the maximum number of options in a filter before scrolling. -- Configure the filter layout. You can choose between the following formats: -- Vertical list (standard format). -- Horizontal list (used to display filters such as Size and Color). -- Slider (used to select a range of numeric values). -- Interval sets (to divide products into groups of values). -- Value entry (the customer can inform the “from” and “to” values). +- Configure the filter layout. You can choose between the following formats: + - Vertical list (standard format). + - Horizontal list (used to display filters such as Size and Color). + - Slider: Used to adjust the price range from a minimum to a maximum value. + - Price field: Allows entering the full price and discounted price for filtering results. + +Check out the [Search Result](https://developers.vtex.com/docs/apps/vtex.search-result#:~:text=%7D-,filter%2Dnavigator.v3%20block,-This%20block%20renders) guide on the Developer Portal for more technical details on using filters.

    While regionalized stores display only products available in a certain region on the product list page, filters do not take regionalization into account. This means that store customers may select filter values that result in products not being available in their region.

    diff --git a/docs/tracks/en/frontend-implementation.md b/docs/tracks/en/frontend-implementation.md new file mode 100644 index 000000000..4f0c9cac5 --- /dev/null +++ b/docs/tracks/en/frontend-implementation.md @@ -0,0 +1,322 @@ +--- +title: 'Frontend implementation' +id: 67SCtUreXxKYWhZh8n0zvZ +status: PUBLISHED +createdAt: 2024-01-31T22:25:47.689Z +updatedAt: 2024-03-07T17:10:29.946Z +publishedAt: 2024-03-07T17:10:29.946Z +firstPublishedAt: 2024-02-22T14:07:19.178Z +contentType: trackArticle +productTeam: Others +slug: frontend-implementation +locale: en +trackId: eSDNk26pdvemF3XKM0nK9 +trackSlugEN: vtex-store-overview +--- + +The frontend of an online store, also known as the storefront, is the store's visual and interactive interface. This is where customers interact with products and perform actions such as navigating categories, searching, and adding products to their cart. + +This article helps you choose the right technology for building your storefront and the settings required for it, considering the following aspects: + +- VTEX storefront development technologies. +- Main features of each technology. +- Development stages. + +The frontend implementation is a stage focused on defining the technologies to implement based on the business needs related to the storefront. + +
    +The frontend can be implemented by the company's internal development team or our implementation partners .Users with access to the VTEX Admin can view our partner list through the Partner Portal. +
    + +## Before you begin + +Before implementing the frontend, you should configure the following steps in your store: + +| Step | Description | +|---|---| +| Defining the store's architecture and sales strategy | The team defines your VTEX store's architecture based on your business model's strategies and needs.

    Learn more in the [Accounts and architecture](https://help.vtex.com/en/tracks/vtex-store-overview--eSDNk26pdvemF3XKM0nK9/4yPqZQyj0t675QpcG7H6yl) article. | +| Configuring roles | The team configures the roles needed for each [user](https://help.vtex.com/en/tutorial/managing-users--tutorials_512) to use the VTEX platform.

    Learn more in the [Roles](https://help.vtex.com/en/tutorial/roles--7HKK5Uau2H6wxE1rH5oRbc) article. | +| Configuring catalog | The team configures the product[ catalog](https://help.vtex.com/en/tracks/vtex-store-overview--eSDNk26pdvemF3XKM0nK9/75MX4aorniD0BYAB8Nwbo7#catalog), category tree, and related information, such as descriptions, images, and prices, to populate and test the store, including features such as product listing pages (PLP), search features, product details pages (PDP), and checkout.

    Not having a catalog can result in incomplete testing and data integration problems, which delays implementation.

    Learn more in the [VTEX modules I](https://help.vtex.com/pt/tracks/vtex-store-overview--eSDNk26pdvemF3XKM0nK9/75MX4aorniD0BYAB8Nwbo7) article. | +| Defining the apps needed to operate the store | The team defines the native and third-party apps needed to operate the store.

    For stores that will be built using [Store Framework](#store-framework), there is a list of native and third-party apps.

    Learn more in the [VTEX IO apps](https://developers.vtex.com/docs/vtex-io-apps) article. | + +
    +The development stage can run in parallel with other backend integrations and module configuration steps, such as setting up payment methods and logistics. This will depend on the type of architecture and planning chosen for the VTEX store, and the implementing agency or VTEX Support should monitor these processes. +
    + +## Frontend development technologies on VTEX + +VTEX has three different technologies for storefront development: [FastStore](#faststore), [Store Framework](#store-framework) and [CMS Portal Legado](https://help.vtex.com/es/tracks/cms--2YcpgIljVaLVQYMzxQbc3z/1oN446gRGcR2s70RvBCAmj). Legacy CMS Portal was VTEX's first technology for building storefronts, based on HTML, CSS, and JavaScript, and all development and code editing for this technology is done via the VTEX Admin. + +
    +Although some stores still use it, the CMS Portal Legado is a legacy technology and is no longer available to new stores starting with VTEX. +
    + +The following sections are about the main characteristics and features of FastStore and Store Framework. + +## FastStore + +FastStore is a fresh innovative storefront technology for development teams to create stores focused on performance and stability. It's also an easy-to-maintain technology when editing your store's pages. + +This technology is an open-source toolkit based on [React](https://react.dev/) and the [Jamstack](https://jamstack.org/) architecture. For more information, see the [FastStore](https://www.faststore.dev/docs) documentation portal. + +### FastStore main features + +The following table lists some of FastStore's main features: + +| Feature | Description | +|---|---| +| [Starter](https://starter.vtex.app/) | Functional template designed for fast store development, which seamlessly integrates the [FastStore UI](https://www.faststore.dev/components) components. It includes pages such as Home, product list pages (PLPs), product detail pages (PDPs), and minicart features. | +| [FastStore UI](https://www.faststore.dev/components) | Component library for ecommerce that provides basic features and design, enabling faster implementation and storefront customization. | +| Headless technology | Customization process that separates the store code developed by the development team from the base code provided by VTEX. This simplifies updates to the store's frontend, allowing updates without impacting the customized code. | +| [GitHub](https://github.com/) integration | Development teams can manage all storefront code using [GitHub](https://github.com/). | +| [Headless CMS](https://www.faststore.dev/docs/headless-cms-overview) | Content management system (CMS) that allows editing and creating new pages and previewing content changes. | +| Automated checks | Functional tests and the store's performance and code quality assessment run continuously and automatically to identify slowdowns and bugs throughout the storefront development stage. | +| [Intelligent Search](https://www.faststore.dev/docs/getting-started-requirements#enable-the-vtex-intelligent-search-app-in-your-account) integration | Autocomplete feature in the search bar, which also offers search suggestions and products based on configurable preferences. | +| [Checkout](https://www.faststore.dev/docs/go-live/4-integrating-the-vtex-checkout), [My Account](https://www.faststore.dev/docs/go-live/5-integrating-the-vtex-order-placed-and-my-account), and [Login](https://www.faststore.dev/docs/go-live/3-integrating-the-the-vtex-login) integrations | Integration with other stages of the customer buying journey. VTEX stores previously developed using Store Framework can keep settings related to Checkout, My Account, and Login when migrated to FastStore, as they benefit from the same infrastructure. | + +## Store Framework + +Store Framework is a well-established solution providing a technology framework for low-code storefront implementation with a focus on the composable commerce model. In other words, the framework allows the combination of different [VTEX IO](https://developers.vtex.com/docs/guides/vtex-io-documentation-what-is-vtex-io) apps to build a storefront. + +In this technology, the store's implementation and launch are based on pre-built components, also known as blocks, and customization of these components tailored to specific business needs. This _framework_ is based on: + +- React +- TypeScript +- Node.js +- GraphQL + +For more information, read the [What is VTEX Store Framework](https://developers.vtex.com/docs/guides/vtex-io-documentation-what-is-vtex-store-framework) article. + +### Development environment + +When talking about frontend implementation, remember that [VTEX IO](https://developers.vtex.com/docs/guides/vtex-io-documentation-what-is-vtex-io) is not a storefront building technology, but rather a development platform. The Store Framework is a technology for building storefronts that runs on VTEX IO, a cloud-based environment and development solution for customized apps and storefronts. + +This means that with VTEX IO, you develop your code locally. However, when it comes to deploying and running the store, VTEX IO manages the infrastructure, CI/CD, and security and takes care of the deployment process. The image below shows how these concepts relate to each other: + +![Frontend development architecture](//images.ctfassets.net/alneenqid6w5/70awnhEGvAlpk5NBrGJJJ6/9d5da1e9f3ba8d7fe3f8808a0e8d639e/frontend_image1_EN.png) + +### Store Framework main features + +The following table shows some of Store Framework's main features: + +| Feature | Description | +|---|---| +| [Starter](https://github.com/vtex-apps/store-theme) | Functional template designed for fast store development, which seamlessly integrates pre-built components. | +| [Pre-built components](https://developers.vtex.com/docs/vtex-io-apps) | *React-based* native components. | +| Modular architecture | Customization and code reuse of interface elements to quickly launch and replicate stores. | +| [Workspaces and test environments](https://developers.vtex.com/docs/guides/vtex-io-documentation-workspace) | It allows you to create different store versions and test them beforehand to make changes safely. | +| [Site Editor](https://help.vtex.com/en/tutorial/site-editor-overview--299Dbeb9mFczUTyNQ9xPe1) | Content management system (CMS) for editing templates and building new pages on the store's website. | +| [Native A/B testing](https://developers.vtex.com/docs/guides/ab-tests) | It allows you to test and validate the store version with the highest conversion rates. | +| [Intelligent Search](https://help.vtex.com/en/tracks/vtex-intelligent-search--19wrbB7nEQcmwzDPl1l4Cb/3qgT47zY08biLP3d5os3DG) integration | Autocomplete feature in the search bar, which also offers search suggestions and products based on configurable preferences. | +| [Progressive Web App (PWA)](https://help.vtex.com/en/tutorial/enabling-pwa-push-notifications-in-your-store--1be3ZPhbsgZSbE7h5H46pG) | +Enables native app-like experiences on any device with PWA-ready technology.| +| [Cross-border](https://help.vtex.com/en/tracks/cms--2YcpgIljVaLVQYMzxQbc3z/5qgXy9Erm7FDP3UB5Ox8Bs) | It allows a VTEX [multistore](https://help.vtex.com/en/tracks/vtex-store-overview--eSDNk26pdvemF3XKM0nK9/4yPqZQyj0t675QpcG7H6yl#multistore) to operate in different countries with a specific approach for each one. | +| Checkout, [My Account](https://help.vtex.com/en/tutorial/how-my-account-works--2BQ3GiqhqGJTXsWVuio3Xh), and Login integrations | Integration with other stages of the customer buying journey. | + +## Choosing the frontend technology + +When choosing between Store Framework and FastStore, the team must evaluate the project's specific needs and consider the team's experience with both technologies. + +The Store Framework is a more mature option that offers a flexible structure suitable for complex use cases and support for stores operating internationally and in multiple languages. +For B2B stores, Store Framework is a good choice, as it provides the [B2B Suite](https://developers.vtex.com/docs/apps/vtex.b2b-suite), an app that allows the management of organizations, storefront permissions, and checkout settings for B2B commerce relationships. + +FastStore is an evolving alternative focused on store performance. This solution offers a fast loading experience, crucial for keeping store visitors engaged and reducing cart abandonment rates. For simpler use cases with a focus on performance, FastStore cab be the recommended technology. + +
    +The VTEX support team can help you choose between one of the available storefront technologies. +
    + +The table below compares the two technologies based on their main features: + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
    FeatureStore FrameworkFastStore
    Starter (initial template)The Store Theme is the initial template the team can use as a basis to launch the store project or start from scratch.The FastStore Starter is already available after completing the FastStore Onboarding. This allows the team to kick off the project with a base template focused on performance.
    PerformanceSSR (Server Side Rendering) features generate the complete HTML of a page on the server as a response to a page request, while SPA (Single Page Application) loads elements such as the header only once the page is loaded.Maximum performance possible, as it uses Jamstack architecture to create the store's website pages in advance, making site delivery faster and more resource-efficient.
    Tech Stack +
      +
    • TypeScript +
    • React +
    • GraphQL +
    • Node.js +
    +
    +
      +
    • TypeScript +
    • React +
    • Next.js +
    • GraphQL +
    • Node.js +
    +
    Component customizationsFlexible and easy to customize.It allows native component customization and guarantees store performance following best practices.
    Code managementIt uses workspaces and the VTEX IO architecture for versioning, updating, and rolling back components and apps.It uses GitHub and the branch concept for collaboration. Authorized users in the storefront repository on GitHub can view and work on the code.
    Community and Support + + + +
    Performance Monitoring and Analytics + + +
      +
    • Possibility of configuring the native Analytics module. +
    • Possibility of improving store performance using technology tools. +
    +
    Content Management Systems (CMS)Compatible with Site Editor.Compatible with Headless CMS.
    + +## Development stages + +Before launching the store into production and [going live](https://help.vtex.com/en/tracks/vtex-store-overview--eSDNk26pdvemF3XKM0nK9/6xYnNxDHUcY6FyChgziCoH), list the essential settings and features to add to the storefront. These definitions help you define the Minimum Viable Product (MVP) for the storefront. The following topics outline: + +- [FastStore MVP requirements](#faststore-mvp-requirements) +- [Store Framework MVP requirements](#store-framework-mvp-requirements) + +
    +The following recommendations are for basic storefront setup. Other settings may be required depending on the architecture chosen for your store's operation. +
    + +### Developing using FastStore + +The development team must start a new project with FastStore through the [Onboarding](https://www.faststore.dev/docs/getting-started/1-faststore-onboarding/overview) process. The team will have a basic, functional store based on [FastStore Starter](https://starter.vtex.app/) at the end of this process. After this, the following basic requirements for the page will have been implemented: + +- Home +- *Product Listing Page* (PLP) +- *Product Details Page* (PDP) +- *Minicart* + +![FastStore template](//images.ctfassets.net/alneenqid6w5/gRMxctAER60dhr8UEIEh2/56b79e81aae806bf7ab17d6088267f90/frontend_image4_ALL.png) + +#### FastStore MVP requirements + +Below are the requirements for each topic: + +- Catalog + - [Adding products and SKUs](https://help.vtex.com/en/tutorial/adding-products--tutorials_2567) + - [Creating a category tree](https://help.vtex.com/en/tutorial/registering-a-category--tutorials_206) ([departments](https://help.vtex.com/en/tutorial/what-is-a-department--22rKjmYWVmmKAK8CWa8yKw), [categories](https://help.vtex.com/en/tutorial/what-is-a-category--6HV4Q3E2FauUoOQoiCCgCg) and [subcategories](https://help.vtex.com/en/tutorial/what-is-a-subcategory--2cb0aRkG3i6AeiAMM24iwY)) + - [Defining filters and types of specifications per category](https://help.vtex.com/en/tutorial/creating-a-specification-group-in-a-category--tutorials_246) + - [Adding SKU images](https://help.vtex.com/en/tutorial/sku-registration-fields--21DDItuEQc6mseiW8EakcY#images) + - [Adding SKU prices](https://help.vtex.com/en/tracks/precos-101--6f8pwCns3PJHqMvQSugNfP/P99EjtrlRHk92Q8qDPq29) + - [Inventory management](https://help.vtex.com/en/tutorial/managing-stock-items--tutorials_139) +- VTEX Intelligent Search + - [Integrating the Intelligent Search app with the account](https://www.faststore.dev/docs/getting-started-requirements#enable-the-vtex-intelligent-search-app-in-your-account) +- Headless CMS integration + - [Configuring Headless CMS in the account](https://www.faststore.dev/docs/headless-cms-integration/1-configuring-the-vtex-account) + - [Defining content types and sections that will be available](https://www.faststore.dev/docs/headless-cms-integration/2-setting-up-the-headless-cms) + - Creating and editing pages using Headless CMS in the VTEX Admin +- Homepage + - Editing the components and layouts already listed in [Starter](https://starter.vtex.app/) +- Login page + - [VTEX Login integration](https://www.faststore.dev/docs/go-live/3-integrating-the-the-vtex-login) + - Editing the components and layouts already listed in [Starter](https://starter.vtex.app/) +- Product Listing Page (PLP) + - Editing the components and layouts already listed in [Starter](https://starter.vtex.app/office) +- Product Details Page (PDP) + - Editing the components and layouts already listed in [Starter](https://starter.vtex.app/4k-philips-monitor-99988213/p) +- Minicart configuration + - Editing the components and layouts already listed in [Starter](https://starter.vtex.app/) +- Checkout + - [VTEX Checkout](https://www.faststore.dev/docs/go-live/4-integrating-the-vtex-checkout) integration + - [VTEX Order Placed e My Account](https://www.faststore.dev/docs/go-live/5-integrating-the-vtex-order-placed-and-my-account) integration +- Logistics + - [Adding loading docks](https://help.vtex.com/en/tutorial/managing-loading-docks--7K3FultD8I2cuuA6iyGEiW) + - [Adding shipping strategies](https://help.vtex.com/en/tutorial/shipping-strategy--58vLBDbjYVQzJ6rRc5QNz3) + - [Associating a shipping strategy and warehouse with a loading dock](https://help.vtex.com/en/tutorial/managing-loading-docks--7K3FultD8I2cuuA6iyGEiW) +- Payments + - [Configuring the Notes Payable provider](https://help.vtex.com/en/tutorial/setting-up-the-notes-payable-conector--7Gy0SJRVS0Qi2CuWMAqQc0) + - [Adding gateway providers](https://help.vtex.com/pt/tutorial/registering-gateway-affiliations/) +- Performance and SEO + - Improving the store performance using the right[ technology](https://v1.faststore.dev/how-to-guides/performance) tools +- Metrics + - Configuring the [Analytics](https://v1.faststore.dev/reference/sdk/analytics) module + +### Developing using Store Framework + +The development team must start a new project with Store Framework by cloning and [linking](https://developers.vtex.com/docs/guides/vtex-io-documentation-linking-an-app) the [store theme](https://github.com/vtex-apps/store-theme) to a [development workspace](https://developers.vtex.com/docs/guides/vtex-io-documentation-creating-a-development-workspace). The store theme is a basic functional template to kick off the store with essential components and pages, such as: + +- *Homepage* +- Product Listing Page (PLP) +- Product Details Page (PDP) + +![Store Framework template](//images.ctfassets.net/alneenqid6w5/5TpA31coQ1lu5ZoMkj8boS/d1f1bfb2f0e46ff3755375e00658a466/frontend_image5_ALL.png) + +#### Store Framework MVP requirements + +Below are the requirements for each topic: + +- Catalog + - [Adding products and SKUs](https://help.vtex.com/en/tutorial/adding-products--tutorials_2567) + - [Creating a category tree](https://help.vtex.com/en/tutorial/registering-a-category--tutorials_206) ([departments](https://help.vtex.com/en/tutorial/what-is-a-department--22rKjmYWVmmKAK8CWa8yKw), [categories](https://help.vtex.com/en/tutorial/what-is-a-category--6HV4Q3E2FauUoOQoiCCgCg) and [subcategories](https://help.vtex.com/en/tutorial/what-is-a-subcategory--2cb0aRkG3i6AeiAMM24iwY)) + - [Defining filters and types of specifications per category](https://help.vtex.com/en/tutorial/creating-a-specification-group-in-a-category--tutorials_246) + - [Adding SKU images](https://help.vtex.com/en/tutorial/sku-registration-fields--21DDItuEQc6mseiW8EakcY#images) + - [Adding SKU prices](https://help.vtex.com/en/tracks/precos-101--6f8pwCns3PJHqMvQSugNfP/P99EjtrlRHk92Q8qDPq29) + - [Inventory management](https://help.vtex.com/en/tutorial/managing-stock-items--tutorials_139) +- VTEX Intelligent Search + - [Integrating the Intelligent Search app with the account](https://www.faststore.dev/docs/getting-started-requirements#enable-the-vtex-intelligent-search-app-in-your-account) +- Homepage + - Editing the components and layouts already listed in [Starter](https://storetheme.vtex.com/) +- Login page + - Integrating with VTEX Login + - Editing the components and layouts already listed in [Starter](https://storetheme.vtex.com/) +- Product Listing Page (PLP) + - Editing the components and layouts already listed in [Starter](https://storetheme.vtex.com/clothing?_q=clothing&map=ft) +- Product Details Page (PDP) + - Editing the components and layouts already listed in [Starter](https://storetheme.vtex.com/ten-top-shirts/p) +- Minicart configuration + - Editing the components and layouts already listed in [Starter](https://storetheme.vtex.com/) +- Logistics + - [Adding loading docks](https://help.vtex.com/en/tutorial/managing-loading-docks--7K3FultD8I2cuuA6iyGEiW) + - [Adding shipping strategies](https://help.vtex.com/en/tutorial/shipping-strategy--58vLBDbjYVQzJ6rRc5QNz3) + - [Associating a shipping strategy and warehouse with a loading dock](https://help.vtex.com/en/tutorial/managing-loading-docks--7K3FultD8I2cuuA6iyGEiW) +- Payments + - [Configuring the Notes Payable provider](https://help.vtex.com/en/tutorial/setting-up-the-notes-payable-conector--7Gy0SJRVS0Qi2CuWMAqQc0) + - [Adding gateway providers](https://help.vtex.com/pt/tutorial/registering-gateway-affiliations/) +- Performance + - Improving the store performance using performance [optimization tools](https://developers.vtex.com/docs/guides/vtex-io-documentation-best-practices-for-optimizing-performance) +- Metrics + - Configuring [Google Tag Manager](https://developers.vtex.com/docs/guides/google-tag-manager) diff --git a/docs/tracks/en/frontend.md b/docs/tracks/en/frontend.md index 3892e20df..5f9c740a8 100644 --- a/docs/tracks/en/frontend.md +++ b/docs/tracks/en/frontend.md @@ -26,7 +26,7 @@ The way this feature extension happens is through VTEX apps that are available g Store Framework is a solution for building storefronts that leverages VTEX IO. Using it, you can rely on the user-friendly interface of [Site Editor](https://help.vtex.com/en/tutorial/site-editor-overview--299Dbeb9mFczUTyNQ9xPe1) and easily manage store content. -![vtex io](https://images.ctfassets.net/alneenqid6w5/2ihbniXa1S2L7pLOPP0E3o/5b55c0f934c47034373e47f9be09c754/image3.png) +![vtex io](//images.ctfassets.net/alneenqid6w5/2ihbniXa1S2L7pLOPP0E3o/5b55c0f934c47034373e47f9be09c754/image3.png) Stores created with Store Framework also include: - **[Intelligent Search](https://help.vtex.com/en/tracks/vtex-intelligent-search--19wrbB7nEQcmwzDPl1l4Cb/3qgT47zY08biLP3d5os3DG)**: Search tool that corrects spelling errors and enables conditional rules for displaying the search result. diff --git a/docs/tracks/en/getting-started-with-logistics.md b/docs/tracks/en/getting-started-with-logistics.md index d5ab89c2f..480a47eb6 100644 --- a/docs/tracks/en/getting-started-with-logistics.md +++ b/docs/tracks/en/getting-started-with-logistics.md @@ -56,7 +56,7 @@ Basically, the **Inventory & shipping** module is divided into the following sec * **Settings**: General logistics settings, such as enabling critical stock notification. * **[Pickup points](https://help.vtex.com/en/tutorial/pickup-points--2fljn6wLjn8M4lJHA6HP3R)**: For listing physical locations where customers can pick up their orders. -![estoque e entregaEN](https://images.ctfassets.net/alneenqid6w5/21rlEVE55jPh2hYBKTn99U/8286563b415555a4ab5e56cb8e6e290c/estoque_e_entregaEN.png) +![estoque e entregaEN](//images.ctfassets.net/alneenqid6w5/21rlEVE55jPh2hYBKTn99U/8286563b415555a4ab5e56cb8e6e290c/estoque_e_entregaEN.png)
    Clients using VTEX Shipping Network can access this feature in the Inventory & shipping module.
    diff --git a/docs/tracks/en/go-live-process.md b/docs/tracks/en/go-live-process.md index 80cf3b669..873b540b7 100644 --- a/docs/tracks/en/go-live-process.md +++ b/docs/tracks/en/go-live-process.md @@ -1,10 +1,10 @@ --- title: 'Go-live your store' id: 1iP90RcJvlrfQhnlxM54wo -status: PUBLISHED +status: CHANGED createdAt: 2022-12-09T19:12:28.218Z -updatedAt: 2023-03-27T14:51:55.484Z -publishedAt: 2023-03-27T14:51:55.484Z +updatedAt: 2024-05-24T14:32:56.445Z +publishedAt: 2024-01-31T13:30:12.446Z firstPublishedAt: 2022-12-09T22:09:43.345Z contentType: trackArticle productTeam: Reliability @@ -18,7 +18,7 @@ If you have [configured your store's operation](https://help.vtex.com/pt/tracks) Here you will find detailed step-by-step instructions on how to go live with your store. -![Go-live](https://images.ctfassets.net/alneenqid6w5/1DBW4Cw10Z3Gt4orXMAqWE/b1f21c5f9b94732df8e7ca5fd3b6ed69/go_live_en.jpg) +![Go-live](//images.ctfassets.net/alneenqid6w5/1DBW4Cw10Z3Gt4orXMAqWE/b1f21c5f9b94732df8e7ca5fd3b6ed69/go_live_en.jpg)
    Note that a store in production is different from an account in production. In general, to have a store in production, you need to put the account in production and set up DNS pointing. See below all the steps involved in this process. @@ -28,10 +28,10 @@ Note that a store in production is different from an account in production. In g Before going live, you need to ensure that you have set up all configurations for your store to run smoothly. -Copy this [Store configuration checklist](//assets.ctfassets.net/alneenqid6w5/3yv1ofQRJ5xeX7J5EGglGy/1b0830db006f3c48289dbdcb1f1db707/Store_configuration_checklist.xlsx) and check if you have configured each item according to your desired operation. +Copy this [Store configuration checklist](//assets.ctfassets.net/alneenqid6w5/3yv1ofQRJ5xeX7J5EGglGy/be48d84768e5fb014f3903ad23927a11/Store_configuration_checklist_EN.xlsx) and check if you have configured each item according to your desired operation.
    -The checklist above lists the basic features and configurations required to run a VTEX store. It is your team's responsibility to determine which features to implement in your store and how to configure them to create the desired store experience. Therefore, this list may only cover some of the features your store uses, and you must check all aspects of your store's operation, even if they are not on the suggested list. Ainda assim é importante que verifique todos os aspectos do funcionamento da sua loja, mesmo que não estejam na lista sugerida. +The checklist above lists the basic features and configurations required to run a VTEX store. It is your team's responsibility to determine which features to implement in your store and how to configure them to create the desired store experience. Therefore, this list may only cover some of the features your store uses, and you must check all aspects of your store's operation, even if they are not on the suggested list.
    ## Instructions diff --git a/docs/tracks/en/google-pay.md b/docs/tracks/en/google-pay.md new file mode 100644 index 000000000..d856da80d --- /dev/null +++ b/docs/tracks/en/google-pay.md @@ -0,0 +1,111 @@ +--- +title: 'Google Pay' +id: 61JMBvM5Vanqj6RaJsP8CT +status: PUBLISHED +createdAt: 2023-06-27T21:28:37.755Z +updatedAt: 2024-08-01T17:59:31.657Z +publishedAt: 2024-08-01T17:59:31.657Z +firstPublishedAt: 2023-06-27T21:46:39.537Z +contentType: trackArticle +productTeam: Shopping +slug: google-pay +locale: en +trackId: 6X8YyZBoVJpz5R8oXciTyu +trackSlugEN: digital-wallet-e-wallet +--- + +Google Pay™ is a digital payments service that allows users not to share their actual card information with the store, providing more security and streamlining the checkout step. With Google Pay, users can make payments using credit or debit cards without having to enter any information manually, and Google Pay is also available in various apps, websites and in the Google Wallet. + +The Google Pay API Terms of Service apply whenever the Google Pay service is offered by a merchant. To read the terms, please see [Google Pay API Terms of Service](https://payments.developers.google.com/terms/sellertos). + +
    +

    Google Pay is not available for Checkout V5 or earlier versions of Checkout.

    +
    + +## Enabling Google Pay + +To enable Google Pay, follow the steps below. + +1. In the VTEX Admin, go to **Store Settings > Payments > Wallets** or type **Wallets** in the search bar at the top of the page. +2. Select **Activate** to include the Google Pay extension. + +
    +

    The card brands supported by the Google Pay extension are the ones configured in the payment conditions.

    +
    + +![google-pay-checkout-en](//images.ctfassets.net/alneenqid6w5/5EjOagjPXAeIAAN0Fpzkdq/2857562e61a935524807632c23be2e91/Screenshot_2024-08-01_at_14.21.39.png) + +Google Pay will then be available in your VTEX store's checkout as a new payment method. It may take around 10 minutes to be implemented. + +
    +

    For now, Google Pay does not support subscriptions.

    +
    + +To use Google Pay, you must meet the following requirements: + +* Having at least one active [payment condition](https://help.vtex.com/en/tracks/pagamentos--6GAS7ZzGAm7AGoEAwDbwJG/6bzGxlz4inf8sKmvZ1c7i3) configured for credit or debit cards with an [acquirer](https://help.vtex.com/en/tracks/pagamentos--6GAS7ZzGAm7AGoEAwDbwJG/kdPbEIWf8Xq8tESQvViMB#adquirente), establishing which acquirer will process the wallet payment. +* Using [VTEX Checkout](https://help.vtex.com/en/tutorial/checkout-vtex-visao-geral--7wcprkM7yZUflOqbzAN5SI) in your store. + +
    +

    For stores that have the 3DS authentication flow configured and supported by the acquirer, payment with Google Pay will follow the card native flow and will use 3DS as well. For more information on how to configure the authentication flow, please refer to Setting up 3DS 2 authentication flow.

    +
    + +
    +

    You can also set up Google Pay to be processed with Adyen or Stripe. To do this, access the Payment Conditions screen in Admin, click on Google Pay and select the desired option.

    +
    + +## Viewing transactions completed with Google Pay + +To view transactions that have been completed with Google Pay, please follow the steps described in the article [Viewing transaction details](https://help.vtex.com/en/tracks/pagamentos--6GAS7ZzGAm7AGoEAwDbwJG/3Nt40DMEWkvhlpaL5PlBy). In the search bar of the transactions page, type **Google Pay** to filter the transactions carried out with this type of payment. + +![Google Pay Transaction_1](//images.ctfassets.net/alneenqid6w5/3N6LkrdAmAEfmDDsuLaWz5/e1521f4f47aff56a64d808f2f450ce38/Google_Pay_Transaction1_EN.png) + +After accessing the desired transaction, click on `+ Information` to verify the **Google Pay** information described in the `paymentOrigin` field. + +![Google Pay Transaction_2](//images.ctfassets.net/alneenqid6w5/6nLdqOG38LEUbmSKth5FRP/a565b60f7ca5f541c836553140261985/Google_Pay_Transaction2_EN.png) + +
    +

    It is also possible to identify transactions made with Google Pay through the All Orders page in Admin. You just need to select the desired search period, export the orders in a report in .csv and locate the Google Pay information in the "payment origin" field.

    +
    + +## Adding Google Pay information to the purchase template + +To add the information that the order was placed with a Google Pay card to the email template that will be sent to the buyer, follow the steps below. + +1. In the VTEX Admin, go to **Store Settings > Email templates > Templates** or type **Templates** in the search bar at the top of the page. +2. Access the checkout and payment approval templates. +3. After** **all mentions** **of** `{{#if lastDigits}}` last digits `{{lastDigits}}`, add the following line: +`{{/if}} {{#if paymentOrigin}} ({{paymentOrigin}}` + +After this change, whenever there is any mention of the last four digits of the card in these email templates, the "(Google Pay)" information will be added for payments made with a digital wallet. + +
    +

    For stores provisioned as of March 2023, the templates will already be updated with the information for payments made with Google Pay.

    +
    + +## FAQ + +### Activation issues + +* Cannot enable the wallet because the toggle switch is disabled + +If you get the message "You don't have any networks enabled for Google Pay in your store.", you must go to the payment conditions and check if there are conditions associated with card transactions with acquirers. + +* The toggle switch is enabled, but it is not possible to finish the process + +If the message "Google Pay activated successfully." does not appear when activating the toggle switch, it means there may have been instability in the system. If the problem persists, the user will receive a message to contact [VTEX support](https://help.vtex.com/en/support). + +### Issues that may occur during the purchase process + +* The device used to complete the purchase does not support Google Pay + +If the message "Payment method not available in your browser" is displayed, the user must try to complete the purchase on another browser or device. + +* There are no rules configured for card payment in the store + +If a store has no card payment rules configured, the user will see an error message saying the method is not available when selecting Google Pay. + +### Learn more + +* [DPAN and FPAN: Understanding security in the online tokenized payment flow](https://help.vtex.com/en/tutorial/dpan-e-fpan-entendendo-a-seguranca-no-fluxo-de-pagamentos-tokenizados-online--3RM7RvhKZ057wja5xVEOqb) + diff --git a/docs/tracks/en/google-shopping-marketplace.md b/docs/tracks/en/google-shopping-marketplace.md index a9530f603..d5f9a5b6b 100644 --- a/docs/tracks/en/google-shopping-marketplace.md +++ b/docs/tracks/en/google-shopping-marketplace.md @@ -3,8 +3,8 @@ title: 'Google Shopping' id: 2kGKxwD9HKJvTLDTikQ4zG status: PUBLISHED createdAt: 2021-04-14T14:19:25.417Z -updatedAt: 2021-04-16T22:47:55.190Z -publishedAt: 2021-04-16T22:47:55.190Z +updatedAt: 2024-02-29T19:00:16.087Z +publishedAt: 2024-02-29T19:00:16.087Z firstPublishedAt: 2021-04-15T17:41:07.946Z contentType: trackArticle productTeam: Channels @@ -16,7 +16,7 @@ trackSlugEN: integrating-with-google-shopping [Google Shopping](https://shopping.google.com/) is a platform that displays product offers in free, organic listings through Google searches. It is a price comparison and tracking service that displays local products for free in search results. -![google-shopping](https://drive.google.com/uc?export=download&id=1htNbqBqTs4HSdnPnp4Q6__wDzMTYPl6-) +![Google Shopping](//images.ctfassets.net/alneenqid6w5/4NP2qyti6VbXkuVSzAg5iH/93da7aae0e11388851c2d861817e73d5/logo_Google_shopping.png) Using Google Shopping, you can display to potential customers some of the attributes of your products, such as image, title, price, and the name of your store. diff --git a/docs/tracks/en/hide-product-suggestions-recommendation.md b/docs/tracks/en/hide-product-suggestions-recommendation.md index a4e273cd6..356ea7ac2 100644 --- a/docs/tracks/en/hide-product-suggestions-recommendation.md +++ b/docs/tracks/en/hide-product-suggestions-recommendation.md @@ -16,7 +16,7 @@ trackSlugEN: instore-setup By default inStore includes a list of suggested products in the cart and in the product page. -![inStore recommendation](https://images.ctfassets.net/alneenqid6w5/5hN8l2xFTGMU4Gw8YGq0E8/dc9f7e8e4f02db0ae31dd50b08cacd31/inStore_recommendation.png) +![inStore recommendation](//images.ctfassets.net/alneenqid6w5/5hN8l2xFTGMU4Gw8YGq0E8/dc9f7e8e4f02db0ae31dd50b08cacd31/inStore_recommendation.png) If you want to hide the recommendations, you need to edit the `checkout-instore-custom.css` and `checkout-instore-custom.js` files in the Portal admin. This files are used across the application, so it is important that you have some programming knowledge before editing them, to avoid breaking other functionalities. diff --git a/docs/tracks/en/how-a-split-payment-transaction-works.md b/docs/tracks/en/how-a-split-payment-transaction-works.md index 3ca6b708c..0d0d45097 100644 --- a/docs/tracks/en/how-a-split-payment-transaction-works.md +++ b/docs/tracks/en/how-a-split-payment-transaction-works.md @@ -59,4 +59,4 @@ The $ 6.50 will be split between the marketplace and the acquirer. As the MDR wa Check the diagram below: -![Payment Split](https://images.ctfassets.net/alneenqid6w5/71DjeU0CjjxlDE1qrwr3n9/c228dc62dc40e68c34337c0d21fc8cce/Split-EN.png) +![Payment Split](//images.ctfassets.net/alneenqid6w5/71DjeU0CjjxlDE1qrwr3n9/c228dc62dc40e68c34337c0d21fc8cce/Split-EN.png) diff --git a/docs/tracks/en/how-does-vtex-intelligent-search-work.md b/docs/tracks/en/how-does-vtex-intelligent-search-work.md index 0d159cd6f..db87fd382 100644 --- a/docs/tracks/en/how-does-vtex-intelligent-search-work.md +++ b/docs/tracks/en/how-does-vtex-intelligent-search-work.md @@ -3,8 +3,8 @@ title: 'How does VTEX Intelligent Search work?' id: 23mytRDsEduqLO0Lo7yufy status: PUBLISHED createdAt: 2020-03-05T14:57:22.014Z -updatedAt: 2023-04-13T23:00:35.423Z -publishedAt: 2023-04-13T23:00:35.423Z +updatedAt: 2024-04-25T16:53:08.559Z +publishedAt: 2024-04-25T16:53:08.559Z firstPublishedAt: 2020-03-05T19:54:00.932Z contentType: trackArticle productTeam: Marketing & Merchandising @@ -16,93 +16,134 @@ trackSlugEN: vtex-intelligent-search The Search Engine is the core of VTEX Intelligent Search's intelligence. It interprets the search term and displays a filtered and ordered list of products. This tool allows a more objective search through indexing and treatment of the catalog data. -This feature is a default in VTEX Intelligent Search and covers the vast majority of scenarios. However, you can also adjust the Search Engine to improve search results. +This feature is included by default in VTEX Intelligent Search and covers the vast majority of scenarios. However, you can also adjust the Search Engine to improve search results. This guide covers the following: -There is a set of settings that change products displayed in search results and their order: +* [Standard search behavior](#standard-search-behavior) +* [Search behavior configuration](#search-behavior-configuration) +* [Alternative ways to search](#alternative-ways-to-search) +* [Indexing](#indexing) -- __Definition of search fields__: defines certain product information as searchable. With this configuration, every search performed verifies the contents of this field to assimilate the products. The __product name__, __brand__, __ProductID__, __ProductRefID__, __SKUID__, __SKURefID__, and __EAN__ fields are defined by default and cannot be changed. +## Standard search behavior - You can include special characters ( `-` and `/` ) when searching for a product. +The following are characteristics of Intelligent Search's standard behavior. - _For example_: the "color" field is set as configurable and the product was added with the name "Nike Total 90 Sneakers" and the color "black". If a customer searches for "Black Sneakers", the tool will return products that have the term "sneakers" and the color "black" at the top of search results. +### Autocorrect -- __Definition and sorting of filter fields__: in all search results, users can select filters. Some filters are pre-defined by default, but it is also possible to create them according to the store's needs. The display order is also customizable. +Users can make spelling mistakes when searching. The tool interprets these misspellings and shows similar products. - _Examples_: Price, Categories, and Brand. +The search engine performs an automatic correction for each search based on the items added to the catalog. For each search term, a specific number of wrong characters is allowed. The number of accepted misspellings is called _fuzzy_. -- __Autocorrect__: the user may make spelling mistakes when performing a search. The tool interprets these misspellings and shows similar products. +The _fuzzy_ varies depending on the length of the search term. By default, if the term is 3 to 5 characters long, the _fuzzy_ applied will be 1, which means that 1 misspelled character is allowed. For terms of 6 characters or more, the _fuzzy_ applied will be 2. - The Search Engine performs an automatic correction in each search. For each search term, a specific number of wrong characters is allowed. The number of accepted misspellings is called fuzzy. +The predicted misspellings considering *fuzzy* = 1 are: - The fuzzy varies according to the length of the search term. By default, if the term is 3 to 5 characters long, the fuzzy applied will be 1, which means that 1 misspelled character is allowed. For terms with 6 or more characters, the fuzzy used will be 2. +* Add 1 more character. +* Remove 1 character. +* Change 1 character. +* Swap 2 characters that are next to each other. - The predicted misspellings considering ```fuzzy = 1``` are: - - Insert 1 extra character. - - Remove 1 character. - - Change 1 character. - - Exchange 2 characters that are side by side. +Example: Suppose a customer wants to search for the term `ball`. Using the default configuration (*fuzzy* = 1 for terms of 3 to 5 characters), the search engine will return results for `ball` in any search that contains accepted errors, such as: - _For example_: - Suppose a customer wants to search for the term "case". Using the default configuration (```fuzzy = 1``` for terms of 3 to 5 characters), the Search Engine will show results for "case" in any search that contains accepted errors, such as: - - chase (insert 1 extra character) - - cae (remove 1 character) - - cast (change 1 character) - - csae (exchange 2 characters that are next to each other) +* `bawll` (add 1 more character) +* `bal` (remove 1 character) +* `balk` (change 1 character) +* `abll` (swap 2 characters next to each other) - -So you can tailor the behavior of the search results to a specific strategy. For example: A fashion store receives new collections frequently. The retailer chooses to prioritize new products instead of products with discounts. To do that, the tool can be configured as follows: +So you can tailor the behavior of the search results to a specific strategy. -Priority criteria: -
    • Empty
    -Criteria composition: -
    • Popularity: 7
    • -
    • Release date: 10
    • -
    • Best sellers: 6
    • -
    • Best sellers by revenue: 6
    • -
    • Promotion: 0
    • -
    • Discount: 0
    • -
    • Variation availability (SKU): 10
    +## Example + +A fashion store receives new collections frequently. The retailer chooses to prioritize new products instead of products with discounts. To do that, the tool can be configured as follows: + +> __Priority criteria:__ +> +> - Empty +> +> __Criteria composition:__ +> +> - Popularity: 7 +> - Release date: 10 +> - Best-selling: 6 +> - Best-selling by revenue: 6 +> - Promotion: 0 +> - Discount: 0 +> - Available matrix variety: 10 If this retailer wants new products to always have the highest priority, there are two ways to configure the Relevance rules: -
      -
    1. Priority criteria:
    2. -
      • Release date
      - Criteria composition: -
      • Popularity: 7
      • -
      • Best sellers: 6
      • -
      • Best sellers by revenue: 6
      • -
      • Promotion: 0
      • -
      • Discount: 0
      • -
      • Variation availability (SKU): 10

      -
    3. Priority criteria:
    4. -
      • Empty
      - Criteria composition -
      • Popularity: 0
      • -
      • Release date: 10
      • -
      • Best sellers: 0
      • -
      • Best sellers by revenue: 0
      • -
      • Promotion: 0
      • -
      • Discount: 0
      • -
      • Variation availability (SKU): 0
      -
    +> __A:__ +> +> __Priority criteria:__ +> - Release date +> +> __Criteria composition:__ +> - Popularity: 7 +> - Best-selling: 6 +> - Best-selling by revenue: 6 +> - Promotion: 0 +> - Discount: 0 +> - Available matrix variety: 10 + +> __B:__ +> +> __Priority criteria:__ +> - Empty +> +> __Criteria composition__ +> - Popularity: 0 +> - Release date: 10 +> - Best-selling: 0 +> - Best-selling by revenue: 0 +> - Promotion: 0 +> - Discount: 0 +> - Available matrix variety: 0 ## Configuring relevance rules @@ -86,7 +98,10 @@ To change relevance settings, follow the steps below. 1. In the Admin, go to the **Storefront** module. 2. In **Intelligent Search**, click **Relevance Rules**. 3. Choose the criterion whose weight you want to change. -4. Click the or icons to set a number. If you want to change a criterion from **Criteria composition** to **Priority criteria**, click on the icon and drag it to the top of the page, as shown below. Note that when the criterion is set as a priority, you can no longer change its weight. -![regras-relevancia-EN](https://images.ctfassets.net/alneenqid6w5/iZze1vchSYf9lLFJnfwiT/892c2f6f5aca868508c1a7f0c48a27d8/regras-relevancia-EN.gif) +4. Click the arrow down or arrow up icons to set a number. + + If you want to change a criterion from **Criteria Composition** to **Priority Criteria**, click on the icon and drag it to the top of the page, as shown below. Note that when the criterion is set as a priority, you can no longer change its weight. + + ![criterios-prioritarios-en](//images.ctfassets.net/alneenqid6w5/c6CNsiZOSl7WnmP7k8Ffa/326edf2ab5b2c2ee3050a97a98090dd9/criterios-prioritarios-en.gif) 5. Click `Save` to finish. diff --git a/docs/tracks/en/reports-vtex-intelligent-search.md b/docs/tracks/en/reports-vtex-intelligent-search.md index 3bfd24c1d..111592978 100644 --- a/docs/tracks/en/reports-vtex-intelligent-search.md +++ b/docs/tracks/en/reports-vtex-intelligent-search.md @@ -79,8 +79,8 @@ To export a report in .csv format, you must follow the steps below: The report (CSV file) you have downloaded contains two tables. The first table contains information about searched terms, as illustrated below. It also shows funnel metrics (from the **ProductsClick** column to the **ProductsSold** column) if you have selected this option. -![search-report-term](https://images.ctfassets.net/alneenqid6w5/5b8DWfBkXE9hZzugQ2LoaP/a16b574485adf9cb41ab258a3c169881/search-report-term.png) +![search-report-term](//images.ctfassets.net/alneenqid6w5/5b8DWfBkXE9hZzugQ2LoaP/a16b574485adf9cb41ab258a3c169881/search-report-term.png) The second table shows data for the selected period, as illustrated below. In the __Date__ column, you can see the date of the search. -![search-report-date](https://images.ctfassets.net/alneenqid6w5/1B1hwv5X36tvAv4Nt2Nxz1/354c3c4357d578dc2492b89a78c2a272/search-report-date.png) +![search-report-date](//images.ctfassets.net/alneenqid6w5/1B1hwv5X36tvAv4Nt2Nxz1/354c3c4357d578dc2492b89a78c2a272/search-report-date.png) diff --git a/docs/tracks/en/sale-confirmed.md b/docs/tracks/en/sale-confirmed.md index adbd54f0f..f93387258 100644 --- a/docs/tracks/en/sale-confirmed.md +++ b/docs/tracks/en/sale-confirmed.md @@ -16,4 +16,4 @@ trackSlugEN: instore-using-the-app The sales associate can see the __Sale confirmed__ page with the order summary when they finish a sale, or by clicking on a sale in the __Latest sales__ page, which they can access through VTEX Sales App's main menu. In the __Latest sales__ page, they can search for the order by order number or customer name. -![order-placed-en](https://images.ctfassets.net/alneenqid6w5/1WzildtkElOIkalZuY3hkI/50395e206f1f6eb47f02a8f5a271a8d9/order-placed-en.png) +![order-placed-en](//images.ctfassets.net/alneenqid6w5/1WzildtkElOIkalZuY3hkI/50395e206f1f6eb47f02a8f5a271a8d9/order-placed-en.png) diff --git a/docs/tracks/en/sales-channel-mapping.md b/docs/tracks/en/sales-channel-mapping.md index 2d3689318..26b3935c3 100644 --- a/docs/tracks/en/sales-channel-mapping.md +++ b/docs/tracks/en/sales-channel-mapping.md @@ -16,10 +16,10 @@ trackSlugEN: lengow-integration Now that your product feed is ready, it's time to create identifiers for the sales channels you will use in Lengow. These identifiers will then be mapped to the [trade policies](https://help.vtex.com/en/tutorial/configuring-a-marketplace-trade-policy--tutorials_404) that should be used to determine the catalog, pricing and shipping strategy adopted for each sales channel. -To do this, go to *Marketplace > Lengow Integration > Settings* and find the **Sales Channel mapping** section. Clicking on the button adds a new sales channel and clicking on the button removes it from the sales channel mapping table. +To do this, go to *Marketplace > Lengow Integration > Settings* and find the **Sales Channel mapping** section. Clicking on the button adds a new sales channel and clicking on the button removes it from the sales channel mapping table. For each sales channel, select the trade policy that should be used in the left column and fill in the sales channel identifier for Lengow in the right column. We recommend combining Marketplace names and country codes in the sales channel identifier, as this will make it easier to organize your data in Lengow. For example, *Amazon UK* would be identified as `amazon_uk`. -![Lengow - Sales channel mapping](https://images.ctfassets.net/alneenqid6w5/x2fhsfCef0cWzGtVQepzK/487b1b2f601979ce6c97c5822965dd00/Screen_Shot_2020-07-01_at_22.49.58.png) +![Lengow - Sales channel mapping](//images.ctfassets.net/alneenqid6w5/x2fhsfCef0cWzGtVQepzK/487b1b2f601979ce6c97c5822965dd00/Screen_Shot_2020-07-01_at_22.49.58.png) diff --git a/docs/tracks/en/scheduled-deliveries-and-delivery-capacity.md b/docs/tracks/en/scheduled-deliveries-and-delivery-capacity.md index 8f21dbddc..c4251a74b 100644 --- a/docs/tracks/en/scheduled-deliveries-and-delivery-capacity.md +++ b/docs/tracks/en/scheduled-deliveries-and-delivery-capacity.md @@ -3,8 +3,8 @@ title: 'Scheduled deliveries and delivery capacity' id: 5TuyqHRCCwYMaDv4r8rZdo status: PUBLISHED createdAt: 2022-03-08T18:30:20.114Z -updatedAt: 2022-03-08T18:37:54.630Z -publishedAt: 2022-03-08T18:37:54.630Z +updatedAt: 2024-03-25T20:07:20.150Z +publishedAt: 2024-03-25T20:07:20.150Z firstPublishedAt: 2022-03-08T18:37:54.630Z contentType: trackArticle productTeam: Post-purchase @@ -18,6 +18,10 @@ A VTEX store can offer scheduled deliveries to its customers. With this option, To offer [scheduled deliveries](https://help.vtex.com/en/tutorial/scheduled-delivery--22g3HAVCGLFiU7xugShOBi), you must add delivery windows to the [shipping policy](https://help.vtex.com/en/tutorial/shipping-policy--tutorials_140) of the [carrier](https://help.vtex.com/en/tutorial/carries-on-vtex--7u9duMD5UQa2QQwukAWMcE) in question. Once this is done, the periods and days available for this type of delivery will be displayed at your store's checkout. +
    +For Scheduled delivery and Delivery capacity to perform correctly, you must follow the rules below:

    +
    + Please note that the availability of scheduled deliveries depends on the services offered by the contracted carrier to your store, as defined in the shipping policy. You can track the availability of delivery windows and the number of items/orders that can still be placed in each delivery window on the [Delivery capacity](https://help.vtex.com/en/tutorial/managing-delivery-capacity--2y217FQZCjD0I1n62yxVcz) page. ### Configuration diff --git a/docs/tracks/en/search-settings.md b/docs/tracks/en/search-settings.md index 012c6dfaa..2c271cb56 100644 --- a/docs/tracks/en/search-settings.md +++ b/docs/tracks/en/search-settings.md @@ -3,8 +3,8 @@ title: 'Search configuration' id: 5t75L6lYNwix93l41s1Yrx status: PUBLISHED createdAt: 2020-08-17T19:50:20.729Z -updatedAt: 2023-03-30T19:37:35.404Z -publishedAt: 2023-03-30T19:37:35.404Z +updatedAt: 2024-04-25T17:06:18.124Z +publishedAt: 2024-04-25T17:06:18.124Z firstPublishedAt: 2020-09-28T20:51:58.291Z contentType: trackArticle productTeam: Marketing & Merchandising @@ -14,25 +14,38 @@ trackId: 19wrbB7nEQcmwzDPl1l4Cb trackSlugEN: vtex-intelligent-search --- -Search configuration comprises all VTEX Intelligent Search global settings. It consists of two sections: [General Settings](#general-settings) and [Facet Settings](#facet-settings). +The **Search Settings** page comprises the VTEX Intelligent Search general settings. To access it in the VTEX Admin, go to **Store Settings > Intelligent Search > Search Settings**. The page is divided into two sections: [General Settings](#general-settings) and [Facet Settings](#facet-settings). ## General settings -These are the settings that handle the totality of VTEX Intelligent Search. This feature is composed by the following option: -Use SKU specifications to display individual products in search results: defines which specifications will be used to separate SKUs in search results. -Suppose you have a product available in two different colors: blue and red. If you select the attribute "color" in this field, the search result will return two different products (one blue and one red) instead of only one product. -To configure this field, click on the drop-down arrow and select the specifications you want to add. +The general settings display the following options related to[ product and SKU specifications](https://help.vtex.com/pt/tracks/catalogo-101--5AF0XfnjfWeopIFBgs3LIQ/2NQoBv8m4Yz3oQaLgDRagP): -For more information, read [this article](https://help.vtex.com/en/tracks/vtex-intelligent-search--19wrbB7nEQcmwzDPl1l4Cb/5uVxuWxTA8VvLX3G8UCcUE#). +* **Use SKU specifications to display individual products in search results**: Defines which specifications will sort the SKUs in the search results. -![General configuration Intelligent Search V4](https://images.ctfassets.net/alneenqid6w5/41W9W07VVWur0rAxScJG9e/936118514a133901d11e4e52ef1fe7b7/general_settings_right_2.png) + Suppose you have a product available in two colors: blue and red. If you select the attribute "color" in this field, the search result will return two products (one blue and one red) instead of only one product. + + To configure this field, click the dropdown arrow and select the specifications you want to add. + + Check the guide [Detaching SKUs by specification](https://help.vtex.com/pt/tracks/vtex-intelligent-search--19wrbB7nEQcmwzDPl1l4Cb/5uVxuWxTA8VvLX3G8UCcUE) for more details on this configuration behavior. + +* **Searchable specifications:** Determines which product specifications can be searched by the search engine. + + For example, if a shirt doesn't have a color in the product name or SKU, by default, Intelligent Search won't identify this attribute in the search results for "blue shirt", returning shirts of different colors. However, if the color specification is set as searchable, the search can return blue shirts in the top results. ## Facet settings -Using the intelligent search on Admin V4, you are able to edit your search’s facet. The available configurations are: -- **Facet order:** order in which the filters will be displayed in the store. If you do not have any facet selected, the default order will be alphabetical. To add a facet, click on `Add`, select a filter and click on `Save`. You can change the sorting by dragging the three stacked lines icon. You can also click the trash button to delete the facet. -- **Hide facets:** option that allows you to hide certain filters in the store. To hide a filter, click on the dropdown menu and select it. +The facet settings have settings related to the[ filters](https://help.vtex.com/pt/tracks/vtex-intelligent-search--19wrbB7nEQcmwzDPl1l4Cb/50Dh4mpv0Sax0XpbvsjAtP) displayed to your customers during the search: + +![Facet configurations](//images.ctfassets.net/alneenqid6w5/mSm3lqR5H5pTn1AVrhYk8/2f421fca7b4914deb993bb84e731a2d7/facet_settings_admin_v4.png) + +* **Facet order:** Order in which the facets will be displayed in the store. If no facet is selected, the default order is alphabetical. + + To add a facet, click `Add`, select the facet, and click `Save` to confirm. + + You can change the order by dragging the three-bar icon on each facet to the desired position. + + To delete a facet, click the trash can icon . -![Facet configurations](https://images.ctfassets.net/alneenqid6w5/mSm3lqR5H5pTn1AVrhYk8/2f421fca7b4914deb993bb84e731a2d7/facet_settings_admin_v4.png) +* **Hide facets:** Option that allows you to hide certain facets in the store. To hide a facet, click the dropdown menu and select the facet you want to hide. -For more information, read [this article](https://help.vtex.com/en/tracks/vtex-intelligent-search--19wrbB7nEQcmwzDPl1l4Cb/50Dh4mpv0Sax0XpbvsjAtP) about **Filters**. + To redisplay a facet, click the X next to its name. If you want to show all the previously hidden facets again, click the X on the right side of the field. diff --git a/docs/tracks/en/seeing-order-details.md b/docs/tracks/en/seeing-order-details.md index fdbdc2d15..6cd18d360 100644 --- a/docs/tracks/en/seeing-order-details.md +++ b/docs/tracks/en/seeing-order-details.md @@ -3,8 +3,8 @@ title: 'Seeing order details' id: 204AjAQseJe8RLUi8GAhiC status: PUBLISHED createdAt: 2019-11-14T15:12:10.952Z -updatedAt: 2023-03-29T15:17:48.189Z -publishedAt: 2023-03-29T15:17:48.189Z +updatedAt: 2023-11-08T14:56:01.508Z +publishedAt: 2023-11-08T14:56:01.508Z firstPublishedAt: 2019-11-18T12:20:18.851Z contentType: trackArticle productTeam: Post-purchase @@ -20,11 +20,18 @@ In the default view of this screen, all store orders are listed starting from th In addition, the search offers a very flexible filter, which we will explain in detail in the [next article](https://help.vtex.com/en/tracks/orders--2xkTisx4SXOWXQel8Jg8sa/3cjk655ZzDGICH4rVfgu7O). -To further explore the order list, see the [Order List Overview article](https://help.vtex.com/en/tutorial/orders-list--tutorials_200) +To further explore the order list, see the [Order List Overview article](https://help.vtex.com/en/tutorial/orders-list--tutorials_200). + +Besides searching for orders in **Orders > All Orders**, you can search for orders from any page in the VTEX Admin using the global search bar at the top bar. By default, the search is configured as `Pages`. To search for an order, click on the bar, select `Orders`, and use one of the following criteria: + +- Order ID +- Customer name +- Customer email +- Customer document ## Viewing the Details of an Order -Clicking on an order takes you to the __order details__ screen, where you can review a range of order information and perform some actions, such as: +Clicking on an order takes you to the [order details](https://help.vtex.com/en/tutorial/order-details-page-interface--2Y75n54Cc9VizrlG1N6ZNl) screen, where you can review a range of order information and perform some actions, such as: - Resend the last email to the customer. - Manually cancel the order. - Invoice the order items. diff --git a/docs/tracks/en/sending-product-data-to-dafiti.md b/docs/tracks/en/sending-product-data-to-dafiti.md index a69cc759e..e1c772f02 100644 --- a/docs/tracks/en/sending-product-data-to-dafiti.md +++ b/docs/tracks/en/sending-product-data-to-dafiti.md @@ -3,8 +3,8 @@ title: 'Sending product data to Dafiti' id: 3b8BZfB1BC8G8SCe0ao46m status: PUBLISHED createdAt: 2018-09-27T18:14:09.967Z -updatedAt: 2022-10-14T12:56:30.575Z -publishedAt: 2022-10-14T12:56:30.575Z +updatedAt: 2023-08-24T20:14:58.159Z +publishedAt: 2023-08-24T20:14:58.159Z firstPublishedAt: 2018-09-27T21:44:56.294Z contentType: trackArticle productTeam: Channels diff --git a/docs/tracks/en/sending-products-to-amazon.md b/docs/tracks/en/sending-products-to-amazon.md index ce8d16cdd..e6250cc35 100644 --- a/docs/tracks/en/sending-products-to-amazon.md +++ b/docs/tracks/en/sending-products-to-amazon.md @@ -1,10 +1,10 @@ --- -title: 'Sending products to Amazon' +title: 'Mapping and sending product categories to Amazon' id: 5xklf2wSdeztQh4iy5kJvD status: PUBLISHED createdAt: 2019-02-28T23:12:40.204Z -updatedAt: 2023-03-16T19:46:44.241Z -publishedAt: 2023-03-16T19:46:44.241Z +updatedAt: 2023-10-18T19:47:04.829Z +publishedAt: 2023-10-18T19:47:04.829Z firstPublishedAt: 2019-02-28T23:13:35.624Z contentType: trackArticle productTeam: Channels @@ -14,7 +14,54 @@ trackId: 6sgd4Pagy3wNsWKBvmIFrP trackSlugEN: amazon-integration --- -Once you have configured the initial integration settings, you can send products to the Amazon catalog. To speed up the process of cataloging products on Amazon and making them available for sale, you will need to map the characteristics of the products in your VTEX store to the characteristics of the same products in your Amazon store. To perform the mapping, you must: +Once you have configured the initial integration settings, you can send the products to the Amazon catalog. To speed up the process of cataloging products on Amazon, and making them available for sale, you will need to map the characteristics of the products in your VTEX store to the characteristics of the same products in your Amazon store. + +To send your products to Amazon, you need to map the product [categories](https://help.vtex.com/en/tutorial/o-que-e-uma-categoria--6HV4Q3E2FauUoOQoiCCgCg) and [attributes](https://help.vtex.com/en/tracks/catalogo-101--5AF0XfnjfWeopIFBgs3LIQ/2NQoBv8m4Yz3oQaLgDRagP). + +
    +Your products need to have the warehouse and price configured before sending them to Amazon.
    + +## Mapping categories + +The mapping process can be done through the [VTEX Admin](#mapping-through-the-vtex-admin), or a [spreadsheet](#mapping-via-spreadsheet). See below how to do it in each case. + +
    +When mapping a category using the VTEX Admin, the category mapping previously done via a spreadsheet will be overwritten and cannot be recovered. +
    + +### Mapping through the VTEX Admin (BETA) + +To access the Amazon mapping page, go to **Marketplace > Marketplaces and Integrations > Amazon > Perform Mapping.** + +On the Amazon mapping page, you will see a list of your VTEX store categories. The category mapping allows you to match your categories to the Amazon ones. This way, the products you send will be displayed in the equivalent category in the marketplace. + +On the mapping page, use the search bar to search for the category name. In addition, the **Store Categories** section displays a list of all categories in your store. + +This list includes icons to indicate the status of your mapping: + +| **Icon** | **Status**| **Description**| +|:---:|:---:|:---:| +|![mapeado mapper](//images.ctfassets.net/alneenqid6w5/3ZYriZU76d9cneJceH3ljb/94a47adb24232c9a88da68e951edfad4/mapeado_mapper.jpg)| **Mapped** |Indicates that the category mapping was completed.| +|![mapeamentoincompleto mapper](//images.ctfassets.net/alneenqid6w5/pHYXqYM9WBjmR0uYpwrFC/5c707e0427e064603b127ecffba75970/mapeamentoincompleto_mapper.jpg) | **Incomplete mapping** |The category is partially mapped.The required attributes, indicated by an asterisk, need to be added for completing the mapping. | +|![erromapeamento mapper](//images.ctfassets.net/alneenqid6w5/1wyY50BdeT8YA7y7XAb7Sd/f84c40b49563dacdf2f96c5ac20ad65e/erromapeamento_mapper.jpg) | **Error in mapping** |The mapping error occurs when the marketplace removes or changes the product category. To solve this, simply remap the category. | +|![incompleto mapper](//images.ctfassets.net/alneenqid6w5/7wXO0cZBKZD7PWbbP9y877/5c2bb3c9fd5f5d131b9a2e153d7857d0/incompleto_mapper.jpg) | **Not mapped** | Indicates that the category was not mapped. | + +To map a category, follow these steps: + +1. In the Admin, go to **Marketplace > Marketplaces and Integrations > Amazon > Perform Mapping.** +2. Select the category you want to map. +3. Select the corresponding category on Amazon for the product you want to send. +4. Match the attributes in the side window, as shown in the image below: ![Amazon Mapper Attributes](//downloads.ctfassets.net/alneenqid6w5/3gw5pXd6bvjIMs4ydBLmwv/da4ea7365efc744b036e55305feaea6f/mapper_amazon_atributos.gif) +5. Click the `Save Changes` button. + +
    +Fields with an * asterisks are required. +
    Completing an attribute can trigger new required fields that only become visible under Marketplace > Connections > Products after the mapping has been saved.
    +
    + +### Mapping via spreadsheet + +To carry out the mapping via spreadsheet, follow the steps below: 1. [Download the Amazon general category template](#1-amazon-general-categories-template) 2. [Download the Amazon mandatory attributes template](#2-amazon-attributes-template) @@ -23,21 +70,21 @@ Once you have configured the initial integration settings, you can send products 5. [Fill out the mapping template](#5-filling-in-the-mapping-spreadsheet) 6. [Upload the completed mapping template](##6-uploading-the-mapping-template) -## 1. Amazon general categories template +#### 1. Amazon general categories template Amazon uses the [global categories](https://help.vtex.com/en/tutorial/configurando-a-categoria-global--tutorials_188) registered on the VTEX platform to map products. Therefore, it is important that the equivalence between the global categories in VTEX and the categories in Amazon is done correctly. To learn about the categories accepted by Amazon, please download the [Amazon general categories template.xlsx.](https://drive.google.com/uc?export=download&id=1GC5Guic4k_8C2ZnEGQUoDqT2cdJzp-Ti) This template will be used for consultation purposes only. -## 2. Amazon attributes template +#### 2. Amazon attributes template Amazon has reference attributes for certain product features that must be considered when mapping attributes. -To know which attributes are accepted by Amazon according to each column of the mapping template, please download the [Amazon attributes template.xlsx.](https://drive.google.com/uc?export=download&id=1UkcrfPopMg-cnrSDOF0qt51NRIXgzi0r) This template will be used for consultation purposes only. +To know which attributes are accepted by Amazon according to each column of the mapping template, please download the [Amazon required attributes template.xlsx.](https://drive.google.com/uc?export=download&id=1UkcrfPopMg-cnrSDOF0qt51NRIXgzi0r) This template will be used for consultation purposes only. In this template, each tab corresponds to a global subcategory on Amazon. When you click on a tab, the template displays the subcategories present within the selected global category. -## 3. Pre-configuring the catalog +#### 3. Pre-configuring the catalog Before mapping the products in your store, you must configure the following [fields for the product](https://help.vtex.com/es/tutorial/criando-um-campo-de-produto--tutorials_106) you want to send to Amazon: @@ -56,22 +103,21 @@ When configuring a global category on the VTEX platform, please consider the Ama To configure a global category in the VTEX environment according to the global categories on Amazon, please follow the steps below: -1. In the [Amazon attributes template](#1-amazon-general-categories-template) find the category that will be used for your products. -2. In the [Amazon general categories template](#2-amazon-attributes-template) filter column I - **Cat-Amazon-General** and select the desired category. -3. In the [Amazon general categories template](#2-amazon-attributes-template), identify which category tree will apply to VTEX by viewing columns B, C, D and/or E. -4. In VTEX Admin, go to the *CATALOG*, module and select the **Products and SKUs** tab. +1. In the [Amazon required attributes template](#1-amazon-general-categories-template) find the category that will be used for your products. +2. In the [Amazon global categories template](#2-amazon-attributes-template) filter column I - **Cat-Amazon-General** and select the desired category. +3. In the [Amazon global categories template](#2-amazon-attributes-template), identify which category tree will apply to VTEX by viewing columns B, C, D and/or E. +4. In VTEX Admin, go to the **Catalog**, module and select the **Products and SKU Management** tab. 5. Find the product by searching for the desired category in the search field. -6. Click on `Edit`. +6. Click on `Edit Product`. 7. On the product page, find the `VTEX global category` field. 8. Fill out the [VTEX global category](https://help.vtex.com/pt/tutorial/configurando-a-categoria-global) field with the name of the category you found in step 3. 9. Click on `Save`. -#### Example of how to use the templates for consultation - -In the Amazon attributes template, we will use the **Health** category as an example: +**Example of a spreadsheet query** +In the Amazon required attributes template, we will use the **Health** category as an example: ![categoriageral01](//images.contentful.com/alneenqid6w5/154htyPg3K3IZ6Wxej3kek/a446c9815c249dda3084aa1773b76b3a/categoriageral01.JPG) -In the Amazon general categories template, filter column I (Cat-Amazon-General) by clicking on **Filter > Health > OK**. +In the Amazon general categories template, filter column "I" Cat-Amazon-General by clicking on **Filter > Health > OK**. ![categoriageral02](//images.contentful.com/alneenqid6w5/2PTS1fxztRjYHaAicwVH7W/f44b94c30ca7401ec08a19c467ee8912/categoriageral02.JPG) Following the previous example, filter columns B, C, and D in the **Health & Beauty > Personal care > Massage & Relaxation** tree. @@ -85,7 +131,7 @@ Because Amazon's catalog is unique, Amazon requires that products shipped have a #### EAN exemption -However, there are situations in which [Amazon exempts the retailer from entering the EAN](https://sellercentral.amazon.com.br/gp/help/200426310). In this case, the exemption must be configured in both Amazon and VTEX. +However, there are situations in which [Amazon exempts the merchant from sending the EAN](https://sellercentral.amazon.com.br/gp/help/200426310). In this case, the exemption must be configured in both Amazon and VTEX. If Amazon has already granted EAN exemption for your store, please [submit a support ticket](https://support.vtex.com/hc/en-us) with the subject "Amazon - EAN exemption" to request VTEX to do the same. To obtain the EAN exemption, the integration must already be configured before you make the request via support ticket. @@ -114,13 +160,13 @@ Whether you are selling a brand's products or your own branded products, Amazon If you want to sell a product that is associated with another owner (creating a new ASIN), it is important to pay attention to the [approvals](https://sellercentral.amazon.com/gp/help/help.html/?itemID=G201844590&ref_=xx_G201844590_a_r0_cont_sgsearch). -## 4. Mapping spreadsheet +#### 4. Mapping spreadsheet In this step, you will need to categorize product variations and attributes and send them to the marketplace. This information is sent using the mapping template, which establishes the equivalence between the categories, variations and attributes of your store and the standards adopted by Amazon. Download the [Amazon mapping template.xlsx](https://assets.ctfassets.net/alneenqid6w5/4mNcXF4yS3160xUGgCZVQC/caf8cfc88b316bc9878000264e16e30b/Planilha_modelo.xlsx) and fill it out. This file will be submitted to Amazon afterwards. -## 5. Filling in the mapping spreadsheet +#### 5. Filling in the mapping spreadsheet The template contains the following columns: @@ -157,7 +203,7 @@ Follow the steps below for each product: Depending on the category, the VariationTheme values may be similar. There are categories in which VariationTheme can be: SizeColor, Color e Size, while there are other categories in which it can be: ColorSize, Color e Size. The difference is in the order. In SizeColor, the checkboxes on the product page will be sorted by size and color, while in ColorSize they will be sorted by color and size. Pay attention to the values valid for each category that will be mapped.
    -### Example +#### Example | CategoryID | VariationTheme | Type | VTEXSpecification | AmazonSpecification | VTEXValue | AmazonValue | | ---------- | ---------- | ---------- | ---------- | ---------- | ---------- | ---------- | @@ -165,7 +211,7 @@ Depending on the category, the VariationTheme values may be similar. Ther | 212 | SizeColor | Variation | Size | Size | M | M | | 212 | SizeColor | Variation | Size | Size | L | L | -## 6. Uploading the mapping template +#### 6. Uploading the mapping template After filling in the spreadsheet, go to Integrations in the Admin menu: @@ -178,18 +224,3 @@ After filling in the spreadsheet, go to Integrations in the Admin menu: If no error has occurred during the process, the products will be sent to Amazon with their respective attributes. -## 7. Automatic matching - -Whenever a [SKU](https://help.vtex.com/en/tracks/catalogo-101--5AF0XfnjfWeopIFBgs3LIQ/3mJbIqMlz6oKDmyZ2bKJoA) with a registered [EAN](https://sellercentral.amazon.com.br/learn/courses?ref_=su_course_accordion&moduleId=71d0b122-4e43-4547-a05a-04517e8f41a2&courseId=959bc7cb-2866-499c-b24a-8d3f6def1306&modLanguage=Portuguese&videoPlayer=youtube) is sent to Amazon, the marketplace performs a matching process, combining offers for the same product using its EAN. - -The EAN added on VTEX is used to match the corresponding [ASIN](https://associados.amazon.com.br/resource-center/asin-amazon?ac-ms-src=rc-home-card) (Amazon Standard Identification Number) on Amazon. This matching happens automatically; however, it may not be done correctly. - -
    -We recommend that the seller review all products in the `Processed with warning` status. Products that do not have a matching EAN and ASIN need to be resent. -
    - -Follow the steps below to filter products that were not processed correctly: - -1. In the VTEX Admin, go to __Marketplace > Integrations > Products__. -2. Filter the products with the Affiliate field filled in with Amazon and the Status field with the value Warning. You will see the products that have not been processed with the matching EAN and ASIN and will be able to resend them. - diff --git a/docs/tracks/en/sending-products-to-facebook.md b/docs/tracks/en/sending-products-to-facebook.md index 0b2d5a441..c15644f84 100644 --- a/docs/tracks/en/sending-products-to-facebook.md +++ b/docs/tracks/en/sending-products-to-facebook.md @@ -3,8 +3,8 @@ title: 'Sending products to Facebook' id: 41qzoa7TWIYTyIhABHdgzI status: PUBLISHED createdAt: 2021-02-08T19:45:07.202Z -updatedAt: 2021-07-09T22:04:10.786Z -publishedAt: 2021-07-09T22:04:10.786Z +updatedAt: 2024-01-22T15:03:37.861Z +publishedAt: 2024-01-22T15:03:37.861Z firstPublishedAt: 2021-02-08T20:10:14.152Z contentType: trackArticle productTeam: Channels @@ -89,10 +89,10 @@ Here is an example of a completed spreadsheet: The third and final step to complete the mapping is to upload the completed spreadsheet. To do this, follow the steps below: 1. Access the Admin. -2. In the _MARKETPLACE_ module, click on `Integrations`. -3. Click on `Settings`. -4. In the Facebook card, click on -5. Choose the Upload Mapping option. +2. In the Marketplace module, click Marketplace and Integrations. +4. Search for Facebook in the search bar. +5. Click `Edit` +6. Choose the `Category Mapping` option. 6. Click on `Choose a File`. 7. Select the completed mapping spreadsheet. 8. Click on `Upload File`. diff --git a/docs/tracks/en/sending-products-to-via.md b/docs/tracks/en/sending-products-to-via.md index fa41d91be..a462a1593 100644 --- a/docs/tracks/en/sending-products-to-via.md +++ b/docs/tracks/en/sending-products-to-via.md @@ -1,10 +1,10 @@ --- -title: 'Sending products to Via Marketplace' +title: 'Sending products to Casas Bahia Marketplace' id: 5QVZFYNfuRIQKdq34MbTxz status: PUBLISHED createdAt: 2020-03-30T18:51:30.236Z -updatedAt: 2022-01-24T19:39:58.658Z -publishedAt: 2022-01-24T19:39:58.658Z +updatedAt: 2024-07-26T19:30:35.060Z +publishedAt: 2024-07-26T19:30:35.060Z firstPublishedAt: 2020-03-30T23:08:05.849Z contentType: trackArticle productTeam: Channels diff --git a/docs/tracks/en/setting-instore-up-in-a-store-easy-setup.md b/docs/tracks/en/setting-instore-up-in-a-store-easy-setup.md index c1fb74576..888045ff1 100644 --- a/docs/tracks/en/setting-instore-up-in-a-store-easy-setup.md +++ b/docs/tracks/en/setting-instore-up-in-a-store-easy-setup.md @@ -26,31 +26,31 @@ You can find download links at: [http://instore.vtex.com/#download](http://insto When opening inStore for the first time, you will need to enter the VTEX account where you want to configure it and click on __Confirm__. -![01 inStore selecione conta](https://images.ctfassets.net/alneenqid6w5/4XB9P7AD4ICSyWqCo0MmKA/b654a9607224ee02376f65485edbbf45/01_inStore_selecione_conta.png) +![01 inStore selecione conta](//images.ctfassets.net/alneenqid6w5/4XB9P7AD4ICSyWqCo0MmKA/b654a9607224ee02376f65485edbbf45/01_inStore_selecione_conta.png) If inStore is not configured on this account, you will be redirected to the VTEX App Store where you will need to log in with your admin account in VTEX. After login, you will be able to install inStore in your account. -![02 inStore instalar](https://images.ctfassets.net/alneenqid6w5/2Fb8nICP8IEk62mO8yOSKg/e7ae4a24ba325b34b90e0abd92b51e03/02_inStore_instalar.png) +![02 inStore instalar](//images.ctfassets.net/alneenqid6w5/2Fb8nICP8IEk62mO8yOSKg/e7ae4a24ba325b34b90e0abd92b51e03/02_inStore_instalar.png) A setup form will be displayed, the first step being the address information. -![03 inStore endereco](https://images.ctfassets.net/alneenqid6w5/ZdkjzNMxs2iOsCCSWECQm/8c696c8f7c96894b75c68ea89acf0a3e/03_inStore_endereco.png) +![03 inStore endereco](//images.ctfassets.net/alneenqid6w5/ZdkjzNMxs2iOsCCSWECQm/8c696c8f7c96894b75c68ea89acf0a3e/03_inStore_endereco.png) Then you must set an email and password to be used as a vendor login. > __IMPORTANT__: this email __CAN'T__ be the same as the one used on VTEX platform, because your admin email has permissions that a salesperson should not have, so it's necessary to use some other email without privileges on the platform. -![04 inStore registre vendedor](https://images.ctfassets.net/alneenqid6w5/1sWVQqJBU8aKQCcS2U8I4S/9bb4e876b020c39598d7b3ebab3cd2a1/04_inStore_registre_vendedor.png) +![04 inStore registre vendedor](//images.ctfassets.net/alneenqid6w5/1sWVQqJBU8aKQCcS2U8I4S/9bb4e876b020c39598d7b3ebab3cd2a1/04_inStore_registre_vendedor.png) Once you've set up the seller and confirmed the activation code received via email, you can set up payment methods. -![05 inStore configure pagamento](https://images.ctfassets.net/alneenqid6w5/3xd7WlTuRiKWSgaMMimCaQ/6d10e2dca27e2d2370c12f6b9926a119/05_inStore_configure_pagamento.png) +![05 inStore configure pagamento](//images.ctfassets.net/alneenqid6w5/3xd7WlTuRiKWSgaMMimCaQ/6d10e2dca27e2d2370c12f6b9926a119/05_inStore_configure_pagamento.png) If you do not already have an agreement with an acquirer, you can only keep the __Cash__ option active. After clicking on __Confirm__, you should see the success screen. -![06 inStore sucesso](https://images.ctfassets.net/alneenqid6w5/7JnAUV1oIwie4c84g8wC6C/df253c5a2d85701945f8b036b7bc09e1/06_inStore_sucesso.png) +![06 inStore sucesso](//images.ctfassets.net/alneenqid6w5/7JnAUV1oIwie4c84g8wC6C/df253c5a2d85701945f8b036b7bc09e1/06_inStore_sucesso.png) Now just go back to the app, log in with the vendor credentials and start selling! diff --git a/docs/tracks/en/setting-up-a-marketplace-trade-policy-2.md b/docs/tracks/en/setting-up-a-marketplace-trade-policy-2.md index 35ff11781..9a16818d3 100644 --- a/docs/tracks/en/setting-up-a-marketplace-trade-policy-2.md +++ b/docs/tracks/en/setting-up-a-marketplace-trade-policy-2.md @@ -20,11 +20,11 @@ One of the functions of sales policies is to make a differentiation of __catalog A single sales policy can be shared by more than one marketplace or between the main store and the marketplace. To do this, simply use the same sales policy ID in the [settings](/en/tutorial/integrating-with-marketplace). By doing so, the same catalog and the same logistics will be used for the stores or channels that are configured with the same sales policy. -![carrefour.en2](https://images.ctfassets.net/alneenqid6w5/5ZpCw7QeOoLULQmVMx1qil/6838742905e194a219bc848592b79906/carrefour.en2.png) +![carrefour.en2](//images.ctfassets.net/alneenqid6w5/5ZpCw7QeOoLULQmVMx1qil/6838742905e194a219bc848592b79906/carrefour.en2.png) In other words, if there is no need to define a specific catalog or logistics type for different sales channels, then you will not need to use separate sales policies. Simply associate your integration with the marketplace to the sales policy ID that already exists. -![carrefour.en3](https://images.ctfassets.net/alneenqid6w5/8lImGnaG3epR5OtYHyykP/bd7e0ec03f86e280299e18b83ba1ecbf/carrefour.en3.png) +![carrefour.en3](//images.ctfassets.net/alneenqid6w5/8lImGnaG3epR5OtYHyykP/bd7e0ec03f86e280299e18b83ba1ecbf/carrefour.en3.png) So before setting up a new sales policy in your store, make sure you need to do that. If the answer is yes, follow the guidelines in the article [How to hire a new sales policy](https://help.vtex.com/en/faq/how-to-configure-a-new-trade-policy--frequentlyAskedQuestions_700) before moving on to the next configuration step. If your sales policy already meets the conditions you need for integration with the marketplace, follow the instructions below. diff --git a/docs/tracks/en/setting-up-a-marketplace-trade-policy-skyhub-b2w.md b/docs/tracks/en/setting-up-a-marketplace-trade-policy-skyhub-b2w.md index 0c7284745..ce65a1d22 100644 --- a/docs/tracks/en/setting-up-a-marketplace-trade-policy-skyhub-b2w.md +++ b/docs/tracks/en/setting-up-a-marketplace-trade-policy-skyhub-b2w.md @@ -3,8 +3,8 @@ title: 'Setting up a marketplace trade policy' id: 4rbhQuuWlUvOp4oOeBlbiC status: PUBLISHED createdAt: 2021-02-22T19:46:30.515Z -updatedAt: 2022-12-08T20:34:38.911Z -publishedAt: 2022-12-08T20:34:38.911Z +updatedAt: 2023-10-19T14:10:13.534Z +publishedAt: 2023-10-19T14:10:13.534Z firstPublishedAt: 2021-02-22T21:40:49.337Z contentType: trackArticle productTeam: Channels diff --git a/docs/tracks/en/setting-up-a-marketplace-trade-policy-viavarejo.md b/docs/tracks/en/setting-up-a-marketplace-trade-policy-viavarejo.md index 4f2e314f5..dc9df418c 100644 --- a/docs/tracks/en/setting-up-a-marketplace-trade-policy-viavarejo.md +++ b/docs/tracks/en/setting-up-a-marketplace-trade-policy-viavarejo.md @@ -3,8 +3,8 @@ title: 'Setting up a trade policy' id: D63aTOOoQXd6NYq1f5rhc status: PUBLISHED createdAt: 2021-02-22T16:52:54.100Z -updatedAt: 2022-12-08T20:34:07.143Z -publishedAt: 2022-12-08T20:34:07.143Z +updatedAt: 2023-11-30T21:09:43.958Z +publishedAt: 2023-11-30T21:09:43.958Z firstPublishedAt: 2021-02-22T21:38:33.617Z contentType: trackArticle productTeam: Channels diff --git a/docs/tracks/en/setting-up-a-marketplace-trade-policy.md b/docs/tracks/en/setting-up-a-marketplace-trade-policy.md index ff0878c7d..0a411cfe6 100644 --- a/docs/tracks/en/setting-up-a-marketplace-trade-policy.md +++ b/docs/tracks/en/setting-up-a-marketplace-trade-policy.md @@ -20,11 +20,11 @@ One of the functions of sales policies is to make a differentiation of __catalog A single sales policy can be shared by more than one marketplace or between the main store and the marketplace. To do this, simply use the same sales policy ID in the [settings](/en/tutorial/integrating-with-marketplace). By doing so, the same catalog and the same logistics will be used for the stores or channels that are configured with the same sales policy. -![carrefour.en2](https://images.ctfassets.net/alneenqid6w5/5ZpCw7QeOoLULQmVMx1qil/ac520788fc2a7f4c7455c21fb9eb7a06/carrefour.en2.png) +![carrefour.en2](//images.ctfassets.net/alneenqid6w5/5ZpCw7QeOoLULQmVMx1qil/ac520788fc2a7f4c7455c21fb9eb7a06/carrefour.en2.png) In other words, if there is no need to define a specific catalog or logistics type for different sales channels, then you will not need to use separate sales policies. Simply associate your integration with the marketplace to the sales policy ID that already exists. -![carrefour.en3](https://images.ctfassets.net/alneenqid6w5/8lImGnaG3epR5OtYHyykP/7c11964cda1bfc0eab26adec48027cc4/carrefour.en3.png) +![carrefour.en3](//images.ctfassets.net/alneenqid6w5/8lImGnaG3epR5OtYHyykP/7c11964cda1bfc0eab26adec48027cc4/carrefour.en3.png) So before setting up a new sales policy in your store, make sure you need to do that. If the answer is yes, follow the guidelines in the article [How to hire a new sales policy](https://help.vtex.com/en/faq/how-to-configure-a-new-trade-policy--frequentlyAskedQuestions_700) before moving on to the next configuration step. If your sales policy already meets the conditions you need for integration with the marketplace, follow the instructions below. diff --git a/docs/tracks/en/setting-up-app-linking-for-payments-app-in-instore.md b/docs/tracks/en/setting-up-app-linking-for-payments-app-in-instore.md index e7730f273..7e873cdde 100644 --- a/docs/tracks/en/setting-up-app-linking-for-payments-app-in-instore.md +++ b/docs/tracks/en/setting-up-app-linking-for-payments-app-in-instore.md @@ -16,7 +16,7 @@ trackSlugEN: This article aims to explain how the inStore app configures AppLinking for `payment` and `payment-reversal` actions with the acquirers' apps. -![Payment app](https://images.ctfassets.net/alneenqid6w5/SZ7d3IeuCAagwCqSW4eCO/27d469e37d9d1d8fb3ce22850012e685/Payment_app.png) +![Payment app](//images.ctfassets.net/alneenqid6w5/SZ7d3IeuCAagwCqSW4eCO/27d469e37d9d1d8fb3ce22850012e685/Payment_app.png) ## Setting fields diff --git a/docs/tracks/en/setting-up-credit-direct-sale.md b/docs/tracks/en/setting-up-credit-direct-sale.md index 29cc16ff9..6539daa1f 100644 --- a/docs/tracks/en/setting-up-credit-direct-sale.md +++ b/docs/tracks/en/setting-up-credit-direct-sale.md @@ -3,8 +3,8 @@ title: 'Setting up Credit Direct Sale' id: 5rSTgGeCqEN7c9LmFbfqA status: PUBLISHED createdAt: 2021-09-27T20:09:51.763Z -updatedAt: 2023-05-31T14:45:21.350Z -publishedAt: 2023-05-31T14:45:21.350Z +updatedAt: 2023-07-19T19:35:38.275Z +publishedAt: 2023-07-19T19:35:38.275Z firstPublishedAt: 2021-09-27T20:35:59.233Z contentType: trackArticle productTeam: Shopping @@ -14,7 +14,7 @@ trackId: 43B4Nr7uZva5UdwWEt3PEy trackSlugEN: instore-payments --- -If you wish to receive credit card payments on inStore, follow the steps below. +If you wish to receive credit card payments on VTEX Sales App, follow the steps below. 1. In the VTEX Admin, go to **Store Settings** > **Settings** > **Payment Conditions**, or type **Settings** in the search bar at the top of the page. 2. Click the `+` button. @@ -25,5 +25,5 @@ If you wish to receive credit card payments on inStore, follow the steps below. 7. Click `Save`.
    -

    In addition to the settings above, you must follow the Define payment methods displayed in inStore guide so that the payment options are displayed correctly in the app.

    +

    In addition to the settings above, you must follow the Define payment methods displayed in VTEX Sales App guide so that the payment options are displayed correctly in the app.

    diff --git a/docs/tracks/en/setting-up-payment-methods-for-instore.md b/docs/tracks/en/setting-up-payment-methods-for-instore.md index 009e64b22..b43d799e7 100644 --- a/docs/tracks/en/setting-up-payment-methods-for-instore.md +++ b/docs/tracks/en/setting-up-payment-methods-for-instore.md @@ -1,10 +1,10 @@ --- -title: 'Setting up payment methods for inStore' +title: 'Setting up payment methods for VTEX Sales App' id: 2liigRors32hzqBNs2M1Oa status: PUBLISHED createdAt: 2020-06-28T14:54:46.020Z -updatedAt: 2023-05-31T14:44:58.176Z -publishedAt: 2023-05-31T14:44:58.176Z +updatedAt: 2023-08-28T11:55:43.015Z +publishedAt: 2023-08-28T11:55:43.015Z firstPublishedAt: 2020-06-28T15:17:02.889Z contentType: trackArticle productTeam: Shopping @@ -14,6 +14,6 @@ trackId: 43B4Nr7uZva5UdwWEt3PEy trackSlugEN: instore-payments --- -The inStore [configuration](https://help.vtex.com/en/tracks/instore-setting-up--zav76TFEZlAjnyBVL5tRc) allows you to receive credit and debit card payments. +The VTEX Sales App [configuration](https://help.vtex.com/en/tracks/instore-setting-up--zav76TFEZlAjnyBVL5tRc) allows you to receive credit and debit card payments. First you must enable the acquirer in the __Payments__ settings, then you can set up the desired payment terms. Click on `NEXT` to read the articles explaining all the configuration steps. diff --git a/docs/tracks/en/setting-up-the-app.md b/docs/tracks/en/setting-up-the-app.md index ede8ea024..bcaead8f0 100644 --- a/docs/tracks/en/setting-up-the-app.md +++ b/docs/tracks/en/setting-up-the-app.md @@ -1,10 +1,10 @@ --- -title: 'Setting up Customer Credit' +title: 'Configuring Customer Credit' id: 21ok0GBwmcIeaY2IukYMOg status: PUBLISHED createdAt: 2018-11-07T17:11:22.823Z -updatedAt: 2022-01-07T13:30:23.058Z -publishedAt: 2022-01-07T13:30:23.058Z +updatedAt: 2024-02-08T18:03:14.738Z +publishedAt: 2024-02-08T18:03:14.738Z firstPublishedAt: 2018-11-07T17:23:16.520Z contentType: trackArticle productTeam: Financial @@ -14,95 +14,101 @@ trackId: 1hCRg21lXYy2seOKgqQ2CC trackSlugEN: customer-credit-getting-started --- -## First acess settings +After installing the Customer Credit app, you must perform the following settings: -Let's configure the Customer Credit app. +- [First access](#first-access) +- [App](#app-settings) +- [Payment conditions](#payment-conditions) -The first step is to access its settings page in the Admin. +## First access -You will see three commands inside the “Pending” box: +To perform the initial Customer Credit settings, follow the steps below: -1. __Activate transactional emails in Message Center__: installs transactional email templates related to Customer Credit in Message Center. To activate it, click on the “Activate” button; -2. __Configure checkout payment conditions__: defines rules for installments and payment terms. To activate it, click on the “Configure” button; -3. __Undefined affiliation’s appKey and appToken__: Customer Credit as a payment method. To activate it, click on the “Authenticate” button. You will be redirected to the “Gateway Affiliations” page, where you must fill in the empty fields with your Key and Token for that store. For more details, see our [article on how to create appKeys and appTokens](https://help.vtex.com/en/tutorial/creating-appkeys-and-apptokens-to-authenticate-integrations--43tQeyQJgAKGEuCqQKAOI2 "article on how to create appKeys and appTokens."). +1. In the VTEX Admin, go to __Apps > Customer Credit > Settings__, or type __Settings__ in the search bar at the top of the page. +2. In the __Pending__ section, one or more of the settings listed below may be displayed: +
    +
      +
      +
    • Enable transactional emails on Message Center: click in Enable to install the transactional email templates related to Customer Credit in Message Center.
    • +
    • Setting checkout payment conditions: click in Setting to allow the definition of the store's deadline and installment rules.
    • +
    • Affiliation not authenticated: click in Authenticate to be redirected to the configuration screen where you must fill in the information Application Key and Application Token. This action will allow payments made through Customer Credit to be processed in your store. Find out more at Authentication.
    • +
    -This way, Customer Credit will be available as a payment method in your store's SmartCheckout. +![CC Configuration 1 EN](//images.ctfassets.net/alneenqid6w5/6cDl5QeEatvpLW3kYxV7Yd/25a43afef349f6443a55820be9f17616/CC_Configuration_1_EN.JPG) ## App settings -There are four options to customize the consumer experience in your store. -Check the details of each below. + +Then, still on the same VTEX Admin screen(__Apps > Customer Credit > Settings__), you should check the following settings options: + +- [Tolerance](#tolerance) +- [Automatic account creation](#automatic-account-creation) +- [My Credits page](#my-credits-page) +- [Payment instructions](#payment-instructions) +- [Identifying Information](#identifying-information) ### Tolerance -With this feature, a purchase can be concluded even if it exceeds the user's available credit. You can set a tolerance percentage to limit the surplus credit available for each account. +Activating this option allows a purchase to be completed even if its value exceeds the customer's available credit limit. When creating an account, it is possible to register an excess credit percentage (tolerance) for each customer. -For example, let's say an account has US$ 1,000 in available credit and a tolerance of 10%. Thus, the system will allow the customer to place orders of up to US$ 1,100. +For example, for an account created with a credit limit of $1,000.00 and a tolerance of 10%, the customer will be able to place an order with a maximum value of $1,100.00 using Customer Credit as a payment method. If the customer wishes to use the credit to pay for an order worth $1,250.00, the system will not allow the purchase to be completed.
    -Tolerance values are set in decimal numbers, with 0 representing 0% and 1 representing 100%. Example: for a 5% tolerance, the value to be set is 0.05. +Tolerance values are configured in decimal numbers, with 0 representing 0% and 1 representing 100%. Example: to use a tolerance of 5%, the value to be configured is 0.05.
    -To set the tolerance, check out the step by step: - -1. Access __Admin__. -2. Click on __Customer Credit__. -3. Then, click on __Accounts__. -4. Click on the customer account for which you want to set the tolerance. -5. In __Tolerance__, click on __Edit__. -6. Fill in the tolerance value (in decimals). -7. Click on __Update__. +![CC_Configuration_2_EN](//images.ctfassets.net/alneenqid6w5/3kjEQ2OblMKqwumNWSFnSt/42de816c9685f31074c0637dcbd6c5f1/CC_Configuration_2_EN.JPG) ### Automatic account creation -This flag allows customers to complete purchases using Customer Credit as a payment method, even if they do not have a previous account with a defined credit limit. -On the settings page, you have the option to set a default credit limit for customers whose accounts will be automatically created on SmartCheckout. +This option allows any store customer to use Customer Credit as a payment method, even if you have not previously created an account for them in the Customer Credit app. When activating this functionality, you must also define the initial credit limit that can be used for orders placed by customers without a Customer Credit account. + +![CC_Configurações_3_EN](//images.ctfassets.net/alneenqid6w5/1TX1ArtNwm8toa84UqNCHZ/07a144ef285f845819fb1e12442b3f56/CC_Configuration_3_EN.JPG) ### My Credits page -It is the interface through which your end-users will have access to their account information. -In it, users can see their available limits, invoices and statements, and they can also add or remove dependents. +By installing the __My Credits__ page, you will allow customers to view and manage information about the credits and titles available in their account. -When the page is activated, it will be available in the customers’ MyAccount area. +The customer can access this page on your store's website at __My account > My Credits__. -### Payment instructions -Here, the user can add payment instructions to their title documents. To do this, click on “Edit” and write the instruction. Don't forget to click on the “Update” button to save your settings. +![CC_Configuration_4_EN](//images.ctfassets.net/alneenqid6w5/59SuH9h84mmgaHmcDB2Bbl/92daf3c995157e03887f1975d2cccbc8/CC_Configuration_4_EN.JPG) -The same instruction will be replicated in all invoices of your store, regardless of the account to which they are linked and their status. +### Payment Instructions -## Payment conditions -At this point, Customer Credit is properly installed and configured in your store. You can now create payment conditions that will be displayed on SmartCheckout. +This configuration allows you to insert instructions related to payment in the invoices issued by Customer Credit. To edit the message to be displayed in the invoice, enter the information in the test box and click `Update`. -You can define different business scenarios for these payment conditions. This also implies which term and installment conditions will be available for customers. +
    +The message registered in this configuration will be replicated on all invoices issued for all Customer Credit accounts. It is not possible to configure a unique message for each specific customer or invoice. +
    -Here are some payment terms that can be used: +![CC_Configuration_5_EN](//images.ctfassets.net/alneenqid6w5/6UkZi827KKQqH8Yk1mmPKj/cdf9331ac0d8e46d6537c8f265bc621b/CC_Configuration_5_EN.JPG) -- Payments within 7, 28 and 45 days; -- Payments within 45 days; -- Installments in 30, 60 and 90 days. +### Identifying Information -Check out the step by step: +This option allows you to select which store identification information should be displayed at the top of issued invoices. -1. Access __the Admin__; -2. Click on __Payments__; -3. Click on __Settings__; -4. Make sure you are in the __Payment Conditions__ tab; -5. On the right side of the screen, click on the __“+”__ button; -6. Find and click on the __Customer Credit__ option; -7. On the right side, define the criteria in the box __Configure deadline and installment rules__. +![CC_Configuration_6_EN](//images.ctfassets.net/alneenqid6w5/6ADAtBnrZQS6sCzkwPSqFt/94bce774843c23fa582f065689423087/CC_Configuration_6_EN.JPG) -If you want to add more than one rule, click on the "Add new rule" button. Finally, click on the “Save” button. +![CC_Configuration_8_EN](//images.ctfassets.net/alneenqid6w5/54WcXTGpAGppAyGxxoa8gx/7078eccb9c08d690fb0f453456f2dcaf/CC_Configuration_8_EN.JPG) -In the same way as other payment methods, Customer Credit allows you to configure [special conditions](https://help.vtex.com/en/tutorial/condicoes-especiais?locale=en "special conditions."). Users will define which purchase contexts will be applied to each payment condition configured in their stores. +## Payment conditions -### Interest -Finally, you can also set simple interest rates for the installment rules configured in your store. Currently, these rates can be applied to orders that will be paid in two or more installments. +Once the Customer Credit settings are completed, it is necessary to indicate which term and installment options will be available to be displayed to customers on the Checkout screen. -
    -Warning: Interest rates do not apply to orders paid in full. -
    +To create payment conditions for Customer Credit invoices, follow the steps below: + +1. In the VTEX Admin, go to __Store Settings > Payment > Settings__, or type __Settings__ in the search bar at the top of the page. +2. On the __Payment Conditions__ tab, click the `+` button. +3. Select the option __Customer Credit__. +4. Fill in the field __Condition name__ with a name of your choice for identification. +5. Enable the condition in the __Status__ field. +6. In __Configure Due Date and Installment Rules__, indicate the number of installments, due period (in days) and the simple interest rate to be applied to each installment. To create more than one payment condition, click `Add new condition`. -However, only one interest rate will be displayed on SmartCheckout. +![CC_Configuration_9_EN](//images.ctfassets.net/alneenqid6w5/3P3JMnSiAPXNprYvgaNFNh/77399f912ebbb03ac5611682eca77c06/CC_Configuration_9_EN.JPG) -For example, let's say you have set up three installment options for Customer Credit, each with a different interest rate: 10%, 15% and 20%. +
    7. If you wish, you can also configure payment special conditions. -Since the 10% rate is the most advantageous for the end consumer, this will be the only payment option shown on SmartCheckout. +
    8. Click Save. + +
    +It is not possible to set an interest rate for a payment condition created with just a single installment. +
    diff --git a/docs/tracks/en/setting-up-the-logistics-for-mercado-livre.md b/docs/tracks/en/setting-up-the-logistics-for-mercado-livre.md index e29db724c..e44e89173 100644 --- a/docs/tracks/en/setting-up-the-logistics-for-mercado-livre.md +++ b/docs/tracks/en/setting-up-the-logistics-for-mercado-livre.md @@ -3,8 +3,8 @@ title: 'Setting up the logistics for Mercado Livre' id: 4551ZlEQI8qmiSWieigoKy status: PUBLISHED createdAt: 2018-08-13T12:53:57.008Z -updatedAt: 2023-03-28T13:36:16.191Z -publishedAt: 2023-03-28T13:36:16.191Z +updatedAt: 2024-07-23T22:07:18.063Z +publishedAt: 2024-07-23T22:07:18.063Z firstPublishedAt: 2018-08-13T14:27:58.483Z contentType: trackArticle productTeam: Channels diff --git a/docs/tracks/en/setting-up-the-order-summary-printing.md b/docs/tracks/en/setting-up-the-order-summary-printing.md index 19acc5790..7a0d424d4 100644 --- a/docs/tracks/en/setting-up-the-order-summary-printing.md +++ b/docs/tracks/en/setting-up-the-order-summary-printing.md @@ -16,7 +16,7 @@ trackSlugEN: instore-customizations When the salesperson completes an order with inStore, they can print a summary of that order. But, to enable this functionality, you need to make some settings. -![15. Configurar impressão de resumo do pedido - 1](https://images.ctfassets.net/alneenqid6w5/I5tu0upqIMUVTCxTHFfmL/d25cd88a3601658aabea48fcee8e97f0/15._Configurar_impress__o_de_resumo_do_pedido_-_1.png) +![15. Configurar impressão de resumo do pedido - 1](//images.ctfassets.net/alneenqid6w5/I5tu0upqIMUVTCxTHFfmL/d25cd88a3601658aabea48fcee8e97f0/15._Configurar_impress__o_de_resumo_do_pedido_-_1.png) Two steps are required: @@ -50,7 +50,7 @@ Do not remove any of the other properties present in the window.INSTORE_CO This change will make the __Configure device__ option appear in the inStore main menu, as shown in the image below. It is through this option that you will configure the printer. -![15. Configurar impressão de resumo do pedido - 2](https://images.ctfassets.net/alneenqid6w5/KxD08Gfiwa8mj6y6KzaKu/7fab9110af8d1337f5646252b8c9387c/15._Configurar_impress__o_de_resumo_do_pedido_-_2.png) +![15. Configurar impressão de resumo do pedido - 2](//images.ctfassets.net/alneenqid6w5/KxD08Gfiwa8mj6y6KzaKu/7fab9110af8d1337f5646252b8c9387c/15._Configurar_impress__o_de_resumo_do_pedido_-_2.png)
    Note: There is an option to automatically print the order summary as soon as the order is completed. To enable it, add the printPageAutomatically property with the value true inside the printingConfig object. See below how the code would look like in this case. @@ -84,11 +84,11 @@ With AppKey and AppToken in hand, follow the steps below: 2. Open the inStore app and enter the store where you want to set up the printer. 3. In the inStore main menu, in the Settings section, the option __Configure device__ should now appear. Click on that option. -![15. Configurar impressão de resumo do pedido - 3](https://images.ctfassets.net/alneenqid6w5/4BZ0V5CVUYA2Kwv49PfTYS/4fa9c04035ef00f8a0df9a9ae71b326b/15._Configurar_impress__o_de_resumo_do_pedido_-_3.png) +![15. Configurar impressão de resumo do pedido - 3](//images.ctfassets.net/alneenqid6w5/4BZ0V5CVUYA2Kwv49PfTYS/4fa9c04035ef00f8a0df9a9ae71b326b/15._Configurar_impress__o_de_resumo_do_pedido_-_3.png) You will find the summary of the configured device. If this is the first time you are making this configuration, the fields on this screen will be empty. If a device has been previously configured, some information about the device will be displayed (Device name and Default printer). Click the __Edit__ button. -![15. Configurar impressão de resumo do pedido - 4](https://images.ctfassets.net/alneenqid6w5/4Xrv2WFGkaQ5ejAYZlF3ly/10e8b6b922cd7ee0f970f8db15cae1f9/15._Configurar_impress__o_de_resumo_do_pedido_-_4.png) +![15. Configurar impressão de resumo do pedido - 4](//images.ctfassets.net/alneenqid6w5/4Xrv2WFGkaQ5ejAYZlF3ly/10e8b6b922cd7ee0f970f8db15cae1f9/15._Configurar_impress__o_de_resumo_do_pedido_-_4.png) A form will show containing the __AppKey__, __AppToken__ and __name__ fields with which you want to identify the device. After entering this data, click __Configure__. diff --git a/docs/tracks/en/settings-on-via-marketplace.md b/docs/tracks/en/settings-on-via-marketplace.md index 29b6547ec..b76d09d5d 100644 --- a/docs/tracks/en/settings-on-via-marketplace.md +++ b/docs/tracks/en/settings-on-via-marketplace.md @@ -1,10 +1,10 @@ --- -title: 'Settings on Via Marketplace' +title: 'Settings on Casas Bahia Marketplace' id: 2oxPVeYpVgA8IrhaDqKon6 status: PUBLISHED createdAt: 2022-01-18T21:39:29.664Z -updatedAt: 2023-02-08T14:50:54.438Z -publishedAt: 2023-02-08T14:50:54.438Z +updatedAt: 2024-01-22T15:59:29.253Z +publishedAt: 2024-01-22T15:59:29.253Z firstPublishedAt: 2022-01-18T22:32:05.415Z contentType: trackArticle productTeam: Channels diff --git a/docs/tracks/en/sharing-shopping-cart-using-instore-social-selling.md b/docs/tracks/en/sharing-shopping-cart-using-instore-social-selling.md index 1a167f36e..63efea955 100644 --- a/docs/tracks/en/sharing-shopping-cart-using-instore-social-selling.md +++ b/docs/tracks/en/sharing-shopping-cart-using-instore-social-selling.md @@ -3,8 +3,8 @@ title: 'Sharing shopping cart using VTEX Sales App Social Selling' id: 6deiffo22iKkY27PkfstXy status: PUBLISHED createdAt: 2021-08-05T14:57:10.773Z -updatedAt: 2023-05-31T15:22:18.271Z -publishedAt: 2023-05-31T15:22:18.271Z +updatedAt: 2023-07-26T19:00:02.450Z +publishedAt: 2023-07-26T19:00:02.450Z firstPublishedAt: 2021-08-05T15:08:06.961Z contentType: trackArticle productTeam: Shopping @@ -37,7 +37,7 @@ This option allows sales associates to share shopping carts ready for purchase w See the step-by-step instructions illustrated below. -![socialselling-sugestaocarrinho-en](https://images.ctfassets.net/alneenqid6w5/4UJM2FglGqcJGdFJqZ9AQg/66a5a405d1c213ebe66d798799e972ef/socialselling-sugestaocarrinho-en.gif) +![socialselling-sugestaocarrinho-en](//images.ctfassets.net/alneenqid6w5/4UJM2FglGqcJGdFJqZ9AQg/66a5a405d1c213ebe66d798799e972ef/socialselling-sugestaocarrinho-en.gif) The same link is shareable with multiple customers as many times as they like. Each time a person accesses this link, a new shopping cart is generated, exactly like the one created in VTEX Sales App. Carts accessed are also associated with the sales associate account and their code, if they have one. @@ -63,4 +63,4 @@ In this case, the sales associate needs to add items to the cart, fill in the cu See the step-by-step instructions illustrated below. -![socialselling-paymentlink-en](https://images.ctfassets.net/alneenqid6w5/hCgVTtE5YrsUFA2WHKrny/13e08b6558e7c4b2ecd22c242d4f7247/socialselling-paymentlink-en.gif) +![socialselling-paymentlink-en](//images.ctfassets.net/alneenqid6w5/hCgVTtE5YrsUFA2WHKrny/13e08b6558e7c4b2ecd22c242d4f7247/socialselling-paymentlink-en.gif) diff --git a/docs/tracks/en/shipping-strategies.md b/docs/tracks/en/shipping-strategies.md index 653c327d5..edb9e6f15 100644 --- a/docs/tracks/en/shipping-strategies.md +++ b/docs/tracks/en/shipping-strategies.md @@ -18,7 +18,7 @@ The shipping options offered to the customer at the checkout of your store are c The shipping strategy defines how warehouses, loading docks, and shipping policies interact to meet the needs of your customers and your business. -![Estrategia EnvioEN](https://images.ctfassets.net/alneenqid6w5/a0tXw0SPa0zFg5o0byFeS/f21e70736f667399bb811dea84caf5c7/Estrategia_EnvioEN.png) +![Estrategia EnvioEN](//images.ctfassets.net/alneenqid6w5/a0tXw0SPa0zFg5o0byFeS/f21e70736f667399bb811dea84caf5c7/Estrategia_EnvioEN.png) The shipping strategy is defined by three logistics entities: diff --git a/docs/tracks/en/specifications-mapping.md b/docs/tracks/en/specifications-mapping.md index e53e48857..9c52b3589 100644 --- a/docs/tracks/en/specifications-mapping.md +++ b/docs/tracks/en/specifications-mapping.md @@ -16,10 +16,10 @@ trackSlugEN: lengow-integration [Specification fields](https://help.vtex.com/en/tracks/catalog-101--5AF0XfnjfWeopIFBgs3LIQ/2NQoBv8m4Yz3oQaLgDRagP) are additional properties that can be added to your products or SKUs. They can be submitted to enrich your catalog with information that is required by different channels. -In the **Specifications mapping** section seen in *Marketplace > Lengow Integration > Settings*, you can send [product specifications](https://help.vtex.com/en/tracks/catalog-101--5AF0XfnjfWeopIFBgs3LIQ/2NQoBv8m4Yz3oQaLgDRagP#product-specification) or [SKU specifications](https://help.vtex.com/en/tracks/catalog-101--5AF0XfnjfWeopIFBgs3LIQ/2NQoBv8m4Yz3oQaLgDRagP#sku-specifications) to Lengow. Clicking on the button adds a new row and clicking on the button removes it from mapping tables. +In the **Specifications mapping** section seen in *Marketplace > Lengow Integration > Settings*, you can send [product specifications](https://help.vtex.com/en/tracks/catalog-101--5AF0XfnjfWeopIFBgs3LIQ/2NQoBv8m4Yz3oQaLgDRagP#product-specification) or [SKU specifications](https://help.vtex.com/en/tracks/catalog-101--5AF0XfnjfWeopIFBgs3LIQ/2NQoBv8m4Yz3oQaLgDRagP#sku-specifications) to Lengow. Clicking on the button adds a new row and clicking on the button removes it from mapping tables. For each specification, fill in the left column with its name in VTEX and the right column with the name that should be used in Lengow. Both columns may have the same values. If needed, you may repeat a VTEX specification to map it out to multiple Lengow specifications. -![Lengow - Specifications mapping](https://images.ctfassets.net/alneenqid6w5/4mcy8worOtuTEiPzSBHthD/8c7304156d13269af3eca4c1efa12eec/Screen_Shot_2020-07-01_at_23.00.21.png) +![Lengow - Specifications mapping](//images.ctfassets.net/alneenqid6w5/4mcy8worOtuTEiPzSBHthD/8c7304156d13269af3eca4c1efa12eec/Screen_Shot_2020-07-01_at_23.00.21.png) diff --git a/docs/tracks/en/store-development.md b/docs/tracks/en/store-development.md index 2743c71fb..5f9e72c8d 100644 --- a/docs/tracks/en/store-development.md +++ b/docs/tracks/en/store-development.md @@ -19,7 +19,7 @@ In an ecommerce store, both the interface that users see and interact with, and - **Frontend**: The frontend consists of the visual layer of an application, such as a website's or mobile app's interface. It is through it that users interact with a store. On VTEX, three different technologies can be used to build storefronts: the CMS Portal (Legacy), the Store Framework, and FastStore. - **Backend**: The backend is the layer responsible for computing and processing all the data needed to execute the functionalities offered by a given application. On VTEX, the integration and backend application development are done mainly through VTEX IO and VTEX APIs. -![storefront mockup](https://images.ctfassets.net/alneenqid6w5/35wyRHhSz4TC8CRjLQAhFF/9f957800cf3b303a7887421c75fb1f74/image1.png) +![storefront mockup](//images.ctfassets.net/alneenqid6w5/35wyRHhSz4TC8CRjLQAhFF/9f957800cf3b303a7887421c75fb1f74/image1.png) In the following sections, we will further explore the key aspects and technologies related to store development on VTEX. diff --git a/docs/tracks/en/subject-rights.md b/docs/tracks/en/subject-rights.md new file mode 100644 index 000000000..13c91f6bd --- /dev/null +++ b/docs/tracks/en/subject-rights.md @@ -0,0 +1,31 @@ +--- +title: 'Data subject rights' +id: 1ZWqUdeKsD8Mm3GKQ8xBI3 +status: PUBLISHED +createdAt: 2024-05-03T20:20:18.952Z +updatedAt: 2024-05-03T21:27:03.812Z +publishedAt: 2024-05-03T21:27:03.812Z +firstPublishedAt: 2024-05-03T20:25:55.041Z +contentType: trackArticle +productTeam: Others +slug: subject-rights +locale: en +trackId: 4Lc0i0an0DgnEtB0AUwlcq +trackSlugEN: data-and-privacy +--- + +A data subject request is a written request that your store's customers can make to exercise their right to obtain information about the data being processed by the store and VTEX. + +Anyone has the right to confirm whether a store is processing their data. If so, the data subject also has the right to access the data and know the purpose of the processing, the personal data categories, and the recipients or categories of recipients with whom their personal data has been shared. + +To learn more, check the [Data subject rights](https://help.vtex.com/en/tutorial/data-subject-rights--6imchxTx09icupKMbzHVIM) guide. + +## Erasing data + +At any time, merchants can erase personal data upon customer request. The end customer must make the request to the merchant directly, and the merchant must forward these requests to VTEX. The right to erasure overrides the retention period. + +If you manage a VTEX store and need help erasing user data, see [Erasing customer data](https://help.vtex.com/en/tutorial/erasing-customer-data--1R9Fn7A06Ifj4R9YD4JTKU). + +## Editing data + +All your customers' personal data is editable on the[ My Account](https://help.vtex.com/en/tutorial/how-my-account-works--2BQ3GiqhqGJTXsWVuio3Xh) page, except for their email addresses. In this case, you can delete the old profile and create a new one using a different email address. diff --git a/docs/tracks/en/technical-and-administrative-measures.md b/docs/tracks/en/technical-and-administrative-measures.md new file mode 100644 index 000000000..13864bbf4 --- /dev/null +++ b/docs/tracks/en/technical-and-administrative-measures.md @@ -0,0 +1,56 @@ +--- +title: 'Technical and administrative measures' +id: 7ANSqBP5DgOrVVyglo3Lbh +status: PUBLISHED +createdAt: 2024-05-03T20:26:17.710Z +updatedAt: 2024-05-03T21:12:11.696Z +publishedAt: 2024-05-03T21:12:11.696Z +firstPublishedAt: 2024-05-03T20:57:29.358Z +contentType: trackArticle +productTeam: Others +slug: technical-and-administrative-measures +locale: en +trackId: 4Lc0i0an0DgnEtB0AUwlcq +trackSlugEN: data-and-privacy +--- + +VTEX operates in different countries and has the necessary tools to meet the privacy demands of each location. For this reason, VTEX always takes the necessary measures to ensure its platform is secure and complies with data protection laws. + +The tools we provide on the platform are designed to ensure that stores comply with privacy laws. However, merchants must also implement additional measures to comply with personal data processing laws. To understand these requirements, see [Data protection roles](https://help.vtex.com/en/tracks/data-and-privacy--4Lc0i0an0DgnEtB0AUwlcq/5f8hTEw3xOALgqzus9VXKd). Note that these are general guidelines and that specific regulations may impose other obligations. + +## Security + +VTEX maintains appropriate technical and organizational measures to protect the security, confidentiality, and integrity of personal data when providing services. + +See below the practices adopted by VTEX, detailed in the[ DPA](https://vtex.com/us-en/privacy-and-agreements/data-processing-addendum/): + +- Antivirus policy. +- Information classification. +- Vulnerability management. +- Encryption of personal data at rest and in transit. +- Data backup and redundancy. VTEX has a specific tool to provide customers with the means to obtain a full copy of all personal data stored on the platform. +- Disaster recovery and incident recovery. +- Segregation of clients and networks. +- Physical security measures. +- Guaranteed deletion of all personal data after the end of service provision. +- Ensuring that any employee who accesses personal data is bound by confidentiality agreements with VTEX. +- Specific incident management and notification process and informing the customer, as required by data protection laws, if they become aware of any personal data breach. +- Support for merchants in conducting a [Data Protection Impact Assessment (DPIA)](https://commission.europa.eu/law/law-topic/data-protection/reform/rules-business-and-organisations/obligations/when-data-protection-impact-assessment-dpia-required_pt). + +For more information, see [Security Practices - VTEX](https://vtex.com/us-en/security/security-practices/). + +## Storage + +The [hosting provider](https://vtex.com/us-en/privacy-and-agreements/subprocessors/) used by VTEX is Amazon Web Services (AWS), which stores data in the Northern Virginia region of the United States. The AWS platform is a benchmark in the cloud hosting sector and has important certifications, such as ISO 27001, PCI DSS, CSA, NIST, etc. For a detailed list of certifications, see [AWS Compliance Programs](https://aws.amazon.com/en/compliance/programs/). Authorization for data storage on AWS can be found in our [DPA](https://vtex.com/us-en/privacy-and-agreements/data-processing-addendum/). + +VTEX only stores personal data for as long as necessary to process the service provided. + +## Personal data retention + +Data retention limits define the duration data can be stored on VTEX. These limits are influenced by multiple factors, such as legal and compliance requirements, data privacy considerations, and costs. By setting data retention limits, we aim to ensure regulatory compliance, protect user privacy, and maintain efficient resource allocation. + +Responsibility for compliance with applicable laws and regulations lies with the merchants themselves. This includes defining and respecting data retention periods, which may vary according to the specific legislation each store is subject to. + +VTEX makes data available based on the technical capacity of each module. However, if specific legislation needs to be complied with, merchants need to extract the relevant data from the platform. Therefore, each merchant must manage their own retention periods as required by the applicable legislation, using the resources available on the platform accordingly. + +VTEX must store customer personal data for the duration of the [MSA](https://vtex.com/us-en/privacy-and-agreements/agreements/). In the event of contract termination with VTEX, the merchant must ensure that the data is extracted from the Master Data within thirty (30) days before the MSA termination date, in compliance with Clause 7 of the [DPA](https://vtex.com/us-en/privacy-and-agreements/data-processing-addendum/). diff --git a/docs/tracks/en/technical-support.md b/docs/tracks/en/technical-support.md new file mode 100644 index 000000000..41a04bf50 --- /dev/null +++ b/docs/tracks/en/technical-support.md @@ -0,0 +1,33 @@ +--- +title: 'Technical support' +id: 3thRAdTB3gGwTB0e1fVL3T +status: PUBLISHED +createdAt: 2024-02-20T21:34:10.778Z +updatedAt: 2024-02-22T14:08:41.465Z +publishedAt: 2024-02-22T14:08:41.465Z +firstPublishedAt: 2024-02-22T14:08:41.465Z +contentType: trackArticle +productTeam: Others +slug: technical-support +locale: en +trackId: 4AXsGdGHqExp9ZkiNq9eMy +trackSlugEN: support-at-vtex +--- + +During and after the development of a store, it is expected to have questions about implementations, [module settings](https://help.vtex.com/en/tracks/vtex-store-overview--eSDNk26pdvemF3XKM0nK9/75MX4aorniD0BYAB8Nwbo7), [storefront development](https://help.vtex.com/en/tracks/vtex-store-overview--eSDNk26pdvemF3XKM0nK9/67SCtUreXxKYWhZh8n0zvZ), apps, and other technical matters. In this sense, technical support is available to help with questions regarding the platform, store development, applications, and implementations. + +The following table shows the main topics related to technical support: + +| Topic | Description | Articles | +|-------|-------------|-------------| +| [VTEX IO](https://help.vtex.com/en/tracks/vtex-store-overview--eSDNk26pdvemF3XKM0nK9/67SCtUreXxKYWhZh8n0zvZ#development-environment) | VTEX IO is a low-code, cloud-based development platform that allows developers to create ecommerce solutions. It's designed to provide an easy way to develop customized solutions and integrations within the VTEX ecosystem. | [What is VTEX IO?](https://developers.vtex.com/docs/guides/vtex-io-documentation-what-is-vtex-store-framework) | +| [Store Framework](https://help.vtex.com/en/tracks/vtex-store-overview--eSDNk26pdvemF3XKM0nK9/67SCtUreXxKYWhZh8n0zvZ#store-framework) | Store Framework is a VTEX technology for building low-code storefronts focused on composability. It allows different VTEX IO applications to be combined to build a storefront. | [What is VTEX Store Framework?](https://developers.vtex.com/docs/guides/vtex-io-documentation-what-is-vtex-store-framework)

    [FAQ VTEX IO](https://developers.vtex.com/docs/guides/vtex-io-documentation-frequently-asked-questions) | +| [VTEX App](https://help.vtex.com/en/tracks/vtex-store-overview--eSDNk26pdvemF3XKM0nK9/7euXDZR5CCnVFSrXyczIhu#what-is-an-app-on-vtex) | VTEX apps extend the platform's features, helping store owners to create experiences in different areas of the store. This includes aspects such as marketing, product reviews, customer support, notifications, logistics, store customization, and more. | [What is a VTEX App?](https://developers.vtex.com/docs/guides/vtex-io-documentation-what-is-a-vtex-app) | +| Layout | VTEX technology for building storefronts using [Legacy CMS Portal](https://help.vtex.com/en/tracks/cms--2YcpgIljVaLVQYMzxQbc3z/1oN446gRGcR2s70RvBCAmj). The layout allows you to create and customize your storefront using HTML, JavaScript, and CSS via the VTEX Admin.

    Currently, the layout is available for some VTEX stores, but not for new stores joining VTEX. | [CMS - Legacy Portal](https://help.vtex.com/en/tracks/cms--2YcpgIljVaLVQYMzxQbc3z/1oN446gRGcR2s70RvBCAmj)

    [Layout Overview](https://help.vtex.com/en/tutorial/what-is-cms-layout--EmO8u2WBj2W4MUQCS8262) | +| [ERP integration](https://help.vtex.com/en/tracks/vtex-store-overview--eSDNk26pdvemF3XKM0nK9/7euXDZR5CCnVFSrXyczIhu#erp-integration) | Integrating an ERP with the VTEX platform is an important strategy for optimizing ecommerce operations with the possibility of integrating external software.| [Back office integration guide (ERP/PIM/WMS)](https://developers.vtex.com/docs/guides/erp-integration-guide)

    [FAQ: ERP Integration](https://developers.vtex.com/docs/guides/faq-erp-integration) | + +If the user needs technical support and can't find solutions on the portals and documentation mentioned, they can contact us via the [Support page](https://support.vtex.com/hc/pt-br/requests) and select the **Technical** option via the VTEX IA Support Bot, a chatbot focused on technical assistance, as shown in the image below: + +![Support imagem 2 -EN](//images.ctfassets.net/alneenqid6w5/6rCMM1fwSMHqDJFtaP4IF2/bebfbb302b01ba80644d77e460136f99/support_imagem2_EN.png) + +If the user needs support beyond the VTEX IA Support Bot, they can open a ticket by clicking `OPEN TICKET`. For more information on how to complete a ticket for technical support, read the [Opening tickets to VTEX Support - Technical](https://help.vtex.com/en/tutorial/opening-tickets-to-vtex-support--16yOEqpO32UQYygSmMSSAM#technical) article. diff --git a/docs/tracks/en/teste-1.md b/docs/tracks/en/teste-1.md index b09a550f1..ec9b7bde2 100644 --- a/docs/tracks/en/teste-1.md +++ b/docs/tracks/en/teste-1.md @@ -3,7 +3,7 @@ title: 'Teste (1)' id: 2Oq3MriB8hJ5YmFq3QIlPD status: DRAFT createdAt: 2021-04-14T14:58:44.451Z -updatedAt: 2023-06-01T14:02:58.525Z +updatedAt: 2024-02-23T14:24:12.796Z publishedAt: firstPublishedAt: 2021-04-14T15:01:28.601Z contentType: trackArticle @@ -14,5 +14,65 @@ trackId: 5Yx5IrNa7Y48c6aSC8wu2Y trackSlugEN: magazine-luiza-integration-set-up --- -abc +With client success in mind, VTEX offers complete solutions for different business models. This puts the flexibility of composable commerce at the service of innovation and growth in your operation. +To help you easily adopt new resources, manage your business autonomously, and gain scalability, we have published the new **Onboarding guide** — content covering the complete journey for operating a VTEX store. This documentation will be available in the [Start here](https://help.vtex.com/en/tracks) section of the Help Center. + +
    + Onboarding guide +
    + +## What is the Onboarding guide? + +The **Onboarding guide** is a collection of three documentation tracks, which include planning the store architecture, go-live configurations, products to help evolve your business, and guidelines about our support. The guide describes and contextualizes the platform settings and resources within the VTEX store journey. + +The **Onboarding guide** has three tracks: + +- [VTEX store overview](https://help.vtex.com/en/tracks/vtex-store-overview--eSDNk26pdvemF3XKM0nK9) +- [Next steps after the go-live](https://help.vtex.com/en/tracks/next-steps-after-the-go-live--3J7WFZyvTcoiwkcIVFVhIS) +- [Support at VTEX](https://help.vtex.com/en/tracks/support-at-vtex--4AXsGdGHqExp9ZkiNq9eMy) + +
    +The tracks include content that complement one another, but they are intended to be standalone. This means you can explore the content freely, without following any specific order. +
    + +Our aim is to allow clients, partners, and the VTEX ecosystem to take advantage of the **Onboarding guide**. We took into account a comprehensive journey to make sure the content stayed relevant for different businesses. + +You can find an [overview](https://help.vtex.com/en/tracks/vtex-store-overview--eSDNk26pdvemF3XKM0nK9) of the guide content below. + +
    + VTEX store track +
    + +The **VTEX store track** describes the initial context of the operation, starting by defining the [account type and architecture](https://help.vtex.com/en/tracks/vtex-store-overview--eSDNk26pdvemF3XKM0nK9/4yPqZQyj0t675QpcG7H6yl) that best suit the business needs. From there, you can complete the [initial setup](https://help.vtex.com/en/tracks/vtex-store-overview--eSDNk26pdvemF3XKM0nK9/4EPwTXx5oFdSG1dA3zIchz) and configure the platform [modules](https://help.vtex.com/en/tracks/vtex-store-overview--eSDNk26pdvemF3XKM0nK9/75MX4aorniD0BYAB8Nwbo7), focusing on getting the operation going. Once the [backend integrations](https://help.vtex.com/en/tracks/vtex-store-overview--eSDNk26pdvemF3XKM0nK9/7euXDZR5CCnVFSrXyczIhu) are completed and the [frontend](https://help.vtex.com/en/tracks/vtex-store-overview--eSDNk26pdvemF3XKM0nK9/67SCtUreXxKYWhZh8n0zvZ) technology has been implemented in order to build the storefront, it's time for the [go-live](https://help.vtex.com/en/tracks/vtex-store-overview--eSDNk26pdvemF3XKM0nK9/6xYnNxDHUcY6FyChgziCoH) and launching the new store. + +
    + Next steps after go live +
    + +The **Next steps after go-live** track describes how [unified commerce](https://help.vtex.com/en/tracks/next-steps-after-the-go-live--3J7WFZyvTcoiwkcIVFVhIS/5Qvw31yH2FPDBl14K5xXHA) is achieved with the platform resources, including [module settings](https://help.vtex.com/en/tracks/next-steps-after-the-go-live--3J7WFZyvTcoiwkcIVFVhIS/V1fs7IkfYMfn91ZVHTLu4) not mentioned before. The aim here is to focus on evolving the operation. This track also describes VTEX's [add-on products](https://help.vtex.com/en/tracks/next-steps-after-the-go-live--3J7WFZyvTcoiwkcIVFVhIS/1t2QBZvrOBSLgvHaAV9fYm), which are products that can be requested separately for implementing new strategies and diversifying the business. + +
    + VTEX Support +
    + +The **VTEX Support** track describes the [support](https://help.vtex.com/en/tracks/support-at-vtex--4AXsGdGHqExp9ZkiNq9eMy/7w7cUmbrdPEKpTMItjXEB8) offered by VTEX to clients, which is not restricted to a specific part of the journey. Other tracks also mention [how support works](https://help.vtex.com/en/tracks/support-at-vtex--4AXsGdGHqExp9ZkiNq9eMy/2Ik9CGbPeZIHHaYFsuyId3), since [opening a ticket](https://help.vtex.com/en/tracks/support-at-vtex--4AXsGdGHqExp9ZkiNq9eMy/6EboD7Y1BOLlWdT8JM15EE) is the designated channel for certain requests. The organization of this track aims to help our clients have the best experiences with our services, providing all the necessary information for opening tickets, whether for [technical](https://help.vtex.com/en/tracks/support-at-vtex--4AXsGdGHqExp9ZkiNq9eMy/3thRAdTB3gGwTB0e1fVL3T), [billing](https://help.vtex.com/en/tracks/support-at-vtex--4AXsGdGHqExp9ZkiNq9eMy/3g2mhmPDx5GszNgLDICzsl), or [commercial](https://help.vtex.com/en/tracks/support-at-vtex--4AXsGdGHqExp9ZkiNq9eMy/3KQWGgkPOwbFTPfBxL7YwZ) support. + +## Why did we create this content? + +We organized the **Onboarding guide** to provide autonomy for our clients. Here are some highlights about the guide: + +- **Complete journey:** This is the first documentation that covers the complete operational journey of a VTEX store. The content is designed to make go-live faster and reduce the _time to revenue_ of the business. +- **Brand-new content:** In addition to the new approach of the journey, there is brand-new content, with the following highlights in the _VTEX store track_ ([Accounts and architecture](https://help.vtex.com/en/tracks/vtex-store-overview--eSDNk26pdvemF3XKM0nK9/4yPqZQyj0t675QpcG7H6yl), [Backend integrations](https://help.vtex.com/en/tracks/vtex-store-overview--eSDNk26pdvemF3XKM0nK9/7euXDZR5CCnVFSrXyczIhu), [Frontend implementation](https://help.vtex.com/en/tracks/vtex-store-overview--eSDNk26pdvemF3XKM0nK9/67SCtUreXxKYWhZh8n0zvZ)), in the _Next steps after the go-live track_ ([Add-on products](https://help.vtex.com/en/tracks/next-steps-after-the-go-live--3J7WFZyvTcoiwkcIVFVhIS/1t2QBZvrOBSLgvHaAV9fYm)), and the _VTEX Support track_ as a whole. +- **General relevance:** The value of this guide is not restricted to new clients or stores in the phases before go-live. We envisioned a comprehensive journey to make it relevant for different business models. + +We hope this content contributes to the success of your business and your satisfaction with VTEX. + +| | **Onboarding guide** | | +| :---: | :---: | :---: | +| Part I | Part II | Part III | +| [VTEX store overview](https://help.vtex.com/en/tracks/vtex-store-overview--eSDNk26pdvemF3XKM0nK9) | [Next steps after the go-live](https://help.vtex.com/en/tracks/next-steps-after-the-go-live--3J7WFZyvTcoiwkcIVFVhIS) | [Support at VTEX](https://help.vtex.com/en/tracks/support-at-vtex--4AXsGdGHqExp9ZkiNq9eMy) | + +
    + Ecommerce image +
    diff --git a/docs/tracks/en/the-reservation.md b/docs/tracks/en/the-reservation.md index 86062a28d..95cda2559 100644 --- a/docs/tracks/en/the-reservation.md +++ b/docs/tracks/en/the-reservation.md @@ -34,7 +34,7 @@ This is the reservation flow at VTEX: 3. Finally, once the order is being prepared for delivery, the items move to the status `Reservation Acknowledged`. This status indicates that the items no longer exist in the physical inventory. -![reservation en](https://images.ctfassets.net/alneenqid6w5/7mm0YP3bcfb5fqZf5XhmZX/8798695363d5f4008f0a9c7078ebc386/reservation_en.png) +![reservation en](//images.ctfassets.net/alneenqid6w5/7mm0YP3bcfb5fqZf5XhmZX/8798695363d5f4008f0a9c7078ebc386/reservation_en.png)
    VTEX does not automatically remove items from the inventory, even after they have moved to Reservation Recognized status. Purchased items will remain in this status until the ERP or the store remove them from the inventory. diff --git a/docs/tracks/en/unified-commerce-101.md b/docs/tracks/en/unified-commerce-101.md index 60c26a10d..cfedb3eb8 100644 --- a/docs/tracks/en/unified-commerce-101.md +++ b/docs/tracks/en/unified-commerce-101.md @@ -3,8 +3,8 @@ title: 'Omnichannel' id: 2LGAiUnHES1enjHsfi8fI3 status: PUBLISHED createdAt: 2020-06-30T20:38:48.297Z -updatedAt: 2023-05-31T14:45:20.583Z -publishedAt: 2023-05-31T14:45:20.583Z +updatedAt: 2023-07-26T18:50:02.780Z +publishedAt: 2023-07-26T18:50:02.780Z firstPublishedAt: 2020-06-30T20:45:00.959Z contentType: trackArticle productTeam: Shopping @@ -16,34 +16,34 @@ trackSlugEN: unified-commerce-strategies The evolution of online retail has brought a series of improvements to the customer experience, and one of the most relevant is perhaps the one that transformed the multichannel relationship between customer and store into an omnichannel relationship. -![32. Unified Commerce 101 - 1 - EN.png?h=250](https://images.ctfassets.net/alneenqid6w5/YYPXpy8HRuqRE8CX2cgYC/b4c9a5a5b094d256798a3a017c4d9ce7/32._Unified_Commerce_101_-_1_-_EN.png_h_250) +![32. Unified Commerce 101 - 1 - EN.png?h=250](//images.ctfassets.net/alneenqid6w5/YYPXpy8HRuqRE8CX2cgYC/b4c9a5a5b094d256798a3a017c4d9ce7/32._Unified_Commerce_101_-_1_-_EN.png_h_250) -In a __multichannel__ architecture, each channel communicates independently with the store, be it the e-commerce, physical stores, call centers, social media, etc. When a customer interacts with one of these channels, the store has no knowledge at all of who that customer is. +In a __multichannel__ architecture, each channel communicates independently with the store, be it the ecommerce, physical stores, call centers, social media, etc. When a customer interacts with one of these channels, the store has no knowledge at all of who that customer is. In an __omnichannel__ architecture, customer data is shared between store channels. This means that when the customer who has already interacted with the store starts a new interaction through a different channel, the store is aware of who that customer is, what their order history is, their purchase profile, etc. -In omnichannel, however, orders are still processed in isolation. Although there is data sharing, orders that take place in e-commerce live only in e-commerce, whereas those that take place in a physical store live only in that specific store, and so on. An order placed on one channel cannot be completed on another, for example. +In omnichannel, however, orders are still processed in isolation. Although there is data sharing, orders that take place in ecommerce live only in ecommerce, whereas those that take place in a physical store live only in that specific store, and so on. An order placed on one channel cannot be completed on another, for example. The __Unified Commerce__ solves this problem. -![32. Unified Commerce 101 - 2 - EN.png?h=250](https://images.ctfassets.net/alneenqid6w5/6IuAQNFiyqaUgcRLA2mSDP/673202ebbfa44580a9e737269b738b9c/32._Unified_Commerce_101_-_2_-_EN.png_h_250) +![32. Unified Commerce 101 - 2 - EN.png?h=250](//images.ctfassets.net/alneenqid6w5/6IuAQNFiyqaUgcRLA2mSDP/673202ebbfa44580a9e737269b738b9c/32._Unified_Commerce_101_-_2_-_EN.png_h_250) Unified Commerce is an evolution of omnichannel: in addition to data sharing, this strategy also involves __unifying the order processing and management system__. In practice, this means that every order placed on one store channel is not only visible by other channels but can be processed by them. Below are some of the scenarios made possible by Unified Commerce: - __Endless Aisle__: customer buys in a channel (in a physical store, for example) and receives from the stock of another store or the main Distribution Center. - __Transaction with mixed cart__: customer buys in a physical store, picks up one of the products there and receives the other at home from another stock. -- __Pickup in store__: customer buys in the e-commerce and picks up the products in a physical store. +- __Pickup in store__: customer buys in the ecommerce and picks up the products in a physical store. At VTEX, these and other scenarios are possible because the catalog is accessible trough all channels and the Order Management System orchestrates all orders, whether they are made online or offline. -## inStore +## VTEX Sales App -InStore is a VTEX app that allows sales associates to cater customers in a personalized way and complete the entire sales process, from helping to choose products to payment and delivery. +VTEX Sales App is a VTEX app that allows sales associates to cater customers in a personalized way and complete the entire sales process, from helping to choose products to payment and delivery. -It is an important tool in your Unified Commerce strategy because it interacts with the unified database of your VTEX account and with our Order Management System. In other words, all sales made with inStore give the sales associates access to the customer's data, even if this customer has never bought at that physical store. It also allows the creation of orders in which fulfillment is carried out from other channels and stocks. +It is an important tool in your Unified Commerce strategy because it interacts with the unified database of your VTEX account and with our Order Management System. In other words, all sales made with VTEX Sales App give the sales associates access to the customer's data, even if this customer has never bought at that physical store. It also allows the creation of orders in which fulfillment is carried out from other channels and stocks. -If you want more details, see our [check out our documentation about inStore](https://help.vtex.com/en/tracks/instore-getting-started-and-setting-up--zav76TFEZlAjnyBVL5tRc/7fnnVlG3Kv1Tay9iagc5yf). +If you want more details, see our [check out our documentation about VTEX Sales App](https://help.vtex.com/en/tracks/instore-getting-started-and-setting-up--zav76TFEZlAjnyBVL5tRc/7fnnVlG3Kv1Tay9iagc5yf). ## Learn more diff --git a/docs/tracks/en/unified-commerce.md b/docs/tracks/en/unified-commerce.md new file mode 100644 index 000000000..a6835c5a4 --- /dev/null +++ b/docs/tracks/en/unified-commerce.md @@ -0,0 +1,56 @@ +--- +title: 'Unified commerce' +id: 5Qvw31yH2FPDBl14K5xXHA +status: PUBLISHED +createdAt: 2024-02-20T20:19:58.572Z +updatedAt: 2024-04-03T12:14:19.783Z +publishedAt: 2024-04-03T12:14:19.783Z +firstPublishedAt: 2024-02-22T14:08:56.252Z +contentType: trackArticle +productTeam: Others +slug: unified-commerce +locale: en +trackId: 3J7WFZyvTcoiwkcIVFVhIS +trackSlugEN: next-steps-after-the-go-live +--- + +[Unified commerce](https://help.vtex.com/pt/tracks/unified-commerce-strategies--3WGDRRhc3vf1MJb9zGncnv) is an evolution of omnichannel. This strategy involves data sharing and the unification of the order processing and management system. It means that every order placed in a store channel is visible to other sales channels and can also be processed within them. Operating with franchise accounts and [white label sellers](https://help.vtex.com/en/tutorial/seller-white-label--5orlGHyDHGAYciQ64oEgKa) in an increasingly connected context can be very strategic for the business. + +## Franchise accounts and white label sellers + +[Franchise accounts](https://help.vtex.com/en/tutorial/what-is-a-franchise-account--kWQC6RkFSCUFGgY5gSjdl) are accounts associated with a [main account](https://help.vtex.com/en/tracks/vtex-store-overview--eSDNk26pdvemF3XKM0nK9/4yPqZQyj0t675QpcG7H6yl). Companies with multiple physical stores, franchisees, or multi-brands can create franchise accounts associated with the brand's main account. + +![main account](//images.ctfassets.net/alneenqid6w5/5LB8M0ZLnlb9dIQuZEQh3A/aaa2c7b886fb7a050c684465fb08c8f8/next_steps_image1_EN.png) + +This model shares Catalog and [storefront](https://help.vtex.com/en/tracks/vtex-store-overview--eSDNk26pdvemF3XKM0nK9/67SCtUreXxKYWhZh8n0zvZ) information, allowing the franchise accounts' inventory to be available for sale in the main store. It also supports different unified commerce strategies, such as [ship from store](#ship-from-store), [physical stores as pickup points](#pickup-points), and [endless aisle](https://help.vtex.com/en/tracks/next-steps-after-the-go-live--3J7WFZyvTcoiwkcIVFVhIS/1t2QBZvrOBSLgvHaAV9fYm). + +Other advantages of working with franchise accounts are listed below: + +- Exclusive accounts for each store, allowing better management of employee access. + +- Better management and resource scalability by adding loading docks and warehouses for each store. + +- Management of specific promotions per account without requesting a new [trade policy](https://help.vtex.com/en/tutorial/how-trade-policies-work--6Xef8PZiFm40kg2STrMkMV). + +- Payment can be made in the main or franchise account environment ([split payment](https://help.vtex.com/en/tutorial/split-payment--6k5JidhYRUxileNolY2VLx)/order). + +- [Seller regionalization](https://help.vtex.com/en/tutorial/configure-seller-regionalization--32t6wLpQCEnumoh8TjT5fw) (price and inventory). + +- Increased operational performance by using multiple requests at the store checkout. In a standard account, where the [shipping strategy](https://help.vtex.com/en/tracks/vtex-store-overview--eSDNk26pdvemF3XKM0nK9/75MX4aorniD0BYAB8Nwbo7#logistics-required-settings) is added to the main account, requests are processed separately and queued, generating a potential backlog of requests and increased timeouts. Whenever a timeout occurs, an error message appears at checkout, and the customer has to click F5 or the refresh button to proceed with the purchase. This behavior has a negative impact on the customer experience and lowers the store's conversion rate. + +
    +

    Franchise accounts act as a white label seller for the main account. When a customer adds products to the shopping cart and simulates shipping on the main account's website, the white label seller selection algorithm automatically determines which franchise account will fulfill the order. If one or more products in the cart are unavailable in the selected franchise account, the system will select another available account to ship the unavailable products, allowing more than one shipment for the same order. This process occurs internally on the platform, and the customer doesn't know the sellers involved.

    +
    + +## Ship from store + +Physical stores can act as mini distribution centers by shipping products directly from their warehouse to customers. This type of operation reduces shipping costs and time, improving the company's logistics planning. Learn more in the [Ship From Store](https://help.vtex.com/en/tracks/unified-commerce-strategies--3WGDRRhc3vf1MJb9zGncnv/50GAmxxFsJoLWqcnMysWdl) article. + +## Pickup points + +Configuring physical [pickup points](https://help.vtex.com/en/tutorial/pickup-points--2fljn6wLjn8M4lJHA6HP3R) contributes to operations that apply [unified commerce strategies](https://help.vtex.com/en/tracks/unified-commerce-strategies--3WGDRRhc3vf1MJb9zGncnv/2LGAiUnHES1enjHsfi8fI3). This approach optimizes the customer's buying experience by centralizing sales and order management, and offering multiple shipping options. On VTEX, you can add the following pickup points: + +- Distribution center (DC). +- Proprietary physical store. +- Franchised physical store. +- Physical store or third-party pickup point, using a secure storage system such as a locker. diff --git a/docs/tracks/en/unified-search.md b/docs/tracks/en/unified-search.md index 0c7b7c665..1b2d69e64 100644 --- a/docs/tracks/en/unified-search.md +++ b/docs/tracks/en/unified-search.md @@ -1,10 +1,10 @@ --- -title: 'Unified search' +title: 'Unified search in VTEX Sales App' id: 9sXeVwoD60qYYgRJ11r5F -status: PUBLISHED +status: CHANGED createdAt: 2021-08-05T13:47:18.180Z -updatedAt: 2023-05-31T14:45:09.383Z -publishedAt: 2023-05-31T14:45:09.383Z +updatedAt: 2024-05-03T13:22:04.096Z +publishedAt: 2024-05-03T12:35:21.520Z firstPublishedAt: 2021-08-05T14:45:51.056Z contentType: trackArticle productTeam: Shopping @@ -14,33 +14,43 @@ trackId: 4BYzQIwyOHvnmnCYQgLzdr trackSlugEN: instore-using-the-app --- -On VTEX Sales App's endless aisle, the sales associate can search for the desired products and add them to the cart. To do this, they must click on the magnifier on the top bar of VTEX Sales App and enter the product name, the reference code, or the EAN. +VTEX Sales App's [endless aisle](https://help.vtex.com/en/tracks/estrategias-de-comercio-unificado--3WGDRRhc3vf1MJb9zGncnv/40KMlmGI5tN0r0KPCDWgGn) feature allows sales associates to search for products beyond the inventory of the current store and add them to the cart. To search for a product, click the magnifying glass icon , and a search bar will be displayed at the top of the store's homepage. Enter the product name, reference code, SKU ID, or EAN. -![instore-search-en](https://images.ctfassets.net/alneenqid6w5/5zBP54Dt2s7P6514vC1K8z/0fe42edc9020eeb5e15859c7e6e81425/instore-search-en.png) +
    +This feature uses the browser's cache to optimize searches in scenarios with slow internet connections. +
    -VTEX Sales App has a unified search, which means that, when a sales associate searches for a product in the application, both the local inventory (of the physical store itself) and other physical stores and distribution centers associated with the ecommerce are included in the search. +![Barra busca - EN](//images.ctfassets.net/alneenqid6w5/3bfHAUCI0TwYoAkLMf67yw/31aeb140714a23b6e5d0f958e90dcea2/Tela_1_barra_busca.gif) -![instore-search-plp-en](https://images.ctfassets.net/alneenqid6w5/1WEugAiPUVHRVTL1ph3zv2/3564246537e995a74ecd15c3a6cfc8c8/instore-search-plp-en.png) +VTEX Sales App features a unified search, which means that, when searching for a product in the app, search results will include not only the local inventory (of the current physical store) but also inventories of other physical stores and distribution centers associated with the ecommerce operation. -By clicking the arrow next to a product, you can see its variations, delivery options, the quantity to be added to the cart, and the `Add to cart` and `More details` buttons. +Search results are organized to improve customer experience, displaying images that facilitate product identification and providing relevant information for sales associates. -![instore-search-details-en](https://images.ctfassets.net/alneenqid6w5/1itzXskqYPkJ4CghrWihy8/ee15e1947451b3ed68876643efd67569/instore-search-details-en.png) +![Busca unificada - EN](//images.ctfassets.net/alneenqid6w5/2xcAiK7XONko8bTJrQPRNR/89c5c59cc9e5ce4f86f3d97966439ed7/Busca_unificada_VTEX_Sales_App.png) + +When you click the `Add to Cart` option, the following product information will be displayed: +- Product variations, SKUs. +- Available shipping options. +- Product quantity to be added to the cart. + +To add a product to the cart, select the desired variation, shipping option, and quantity, then click `Add to Cart`. + +![Carrinho - EN](//images.ctfassets.net/alneenqid6w5/3lUWtqtEAZZCsJhTYVkYBO/4e2090b5e30f545a65f35c7faefd67ac/Adicionar_ao_carrinho_VTEX_Sales_App.png) ## Filters -To use the search filters in VTEX Sales App, it is necessary to first install and configure [VTEX Intelligent Search](https://help.vtex.com/en/tracks/vtex-intelligent-search--19wrbB7nEQcmwzDPl1l4Cb/3qgT47zY08biLP3d5os3DG). In this context, please note that: +Filters allow the search to be refined based on customer preferences. You can refine your search by applying multiple filters and easily remove them if needed. -* It is essential to configure the filters that will be displayed, as indicated in the article [Search configuration](https://help.vtex.com/en/tracks/vtex-intelligent-search--19wrbB7nEQcmwzDPl1l4Cb/5t75L6lYNwix93l41s1Yrx). Otherwise, all product information will be considered as filterable attributes in VTEX Sales App. -* The **Autocomplete** option does not apply to the VTEX Sales App search, so it can be left empty. -* Any changes made to the search settings will also apply to the ecommerce if the tool used is VTEX Intelligent Search. +To use search filters in VTEX Sales App, you must first install and configure [VTEX Intelligent Search](https://help.vtex.com/en/tracks/vtex-intelligent-search--19wrbB7nEQcmwzDPl1l4Cb/3qgT47zY08biLP3d5os3DG). Please keep in mind that: +- It is essential to configure the filters that will be displayed, as indicated in the article [Search configuration](https://help.vtex.com/en/tracks/vtex-intelligent-search--19wrbB7nEQcmwzDPl1l4Cb/5t75L6lYNwix93l41s1Yrx). Otherwise, all product information will be considered as filterable attributes in VTEX Sales App. +- Any changes made to the search settings will also apply to the ecommerce operation if it uses VTEX Intelligent Search. -In addition to configuring VTEX Intelligent Search, it is necessary to [contact VTEX support](https://support.vtex.com/hc/en-us/requests) to enable the filter feature in VTEX Sales App. +In addition to configuring VTEX Intelligent Search, to enable the filter feature in VTEX Sales App, [contact VTEX support](https://support.vtex.com/hc/pt-br/requests). -Once the filters are enabled, you can use this feature by following the process below when searching for products. +Once the filters are enabled, you can use this feature by following the process below when searching for products: -1. If you are using VTEX Sales App on a mobile device, such as a smartphone, click on `Filter search`. If you are using a device with a larger screen, skip this step. +1. If you are using VTEX Sales App on a mobile device, such as a smartphone, click `Filters`. If you are using a device with a larger screen, skip this step. 2. Select the desired filters. -3. Click on `Filter Search`. - -The results displayed will be filtered according to your preferences. +3. Click `Filter`. +The results displayed will be filtered based on your preferences. diff --git a/docs/tracks/en/update-and-import-product-feed.md b/docs/tracks/en/update-and-import-product-feed.md index c485c52e6..8c15d0739 100644 --- a/docs/tracks/en/update-and-import-product-feed.md +++ b/docs/tracks/en/update-and-import-product-feed.md @@ -23,6 +23,6 @@ http://{accountName}.myvtex.com/integration/lengow/feed Using the Lengow product feed URL you will now be able to import your products into a new Lengow catalogue using the direct link (HTTP/HTTPS) method. -![Lengow - Import products](https://images.ctfassets.net/alneenqid6w5/67HpK4zsXv2GeqZZ3U99zj/c1472e7e7b92e1a41a7ee7e8a3a38422/image4.png) +![Lengow - Import products](//images.ctfassets.net/alneenqid6w5/67HpK4zsXv2GeqZZ3U99zj/c1472e7e7b92e1a41a7ee7e8a3a38422/image4.png) For more information on how to publish your products on the channels of your choice, please refer to the how-to articles available in the Lengow Help Center. diff --git a/docs/tracks/en/using-custom-controls.md b/docs/tracks/en/using-custom-controls.md index ff235bbe5..245a18cc6 100644 --- a/docs/tracks/en/using-custom-controls.md +++ b/docs/tracks/en/using-custom-controls.md @@ -32,7 +32,7 @@ To create a custom control, follow the walk-through below: 3. Click on the __CMS__ folder. 4. Click on the __Custom Elements__ folder. 5. Click on the __Add__ button. -![8 1](https://images.ctfassets.net/alneenqid6w5/2O1QkWg7UoaHzM7r1kZetq/aae42e4de48ea2bb9845f5607d14332c/8_1.png) +![8 1](//images.ctfassets.net/alneenqid6w5/2O1QkWg7UoaHzM7r1kZetq/aae42e4de48ea2bb9845f5607d14332c/8_1.png) 6. Fill in the __Name__ field with the custom control name. 7. Fill in the __Tag name__ field. This is the name that will be used in the control when adding it to the template. 8. Select the control type on __Type__. diff --git a/docs/tracks/en/via-varejo-marketplace.md b/docs/tracks/en/via-varejo-marketplace.md index 483090418..339e40be7 100644 --- a/docs/tracks/en/via-varejo-marketplace.md +++ b/docs/tracks/en/via-varejo-marketplace.md @@ -1,10 +1,10 @@ --- -title: 'Via Marketplace' +title: 'Casas Bahia Marketplace' id: 3rymwJDuc5Z6lQtsyTINim status: PUBLISHED createdAt: 2020-03-30T17:59:31.535Z -updatedAt: 2022-01-18T21:38:11.833Z -publishedAt: 2022-01-18T21:38:11.833Z +updatedAt: 2023-11-30T20:51:57.221Z +publishedAt: 2023-11-30T20:51:57.221Z firstPublishedAt: 2020-03-30T18:11:59.947Z contentType: trackArticle productTeam: Channels diff --git a/docs/tracks/en/viewing-the-email-history-of-an-order.md b/docs/tracks/en/viewing-the-email-history-of-an-order.md index 9f84f977f..8efa1e2b2 100644 --- a/docs/tracks/en/viewing-the-email-history-of-an-order.md +++ b/docs/tracks/en/viewing-the-email-history-of-an-order.md @@ -3,8 +3,8 @@ title: 'Viewing the email history of an order' id: 13YJE9CKzeduRfVplgjC88 status: PUBLISHED createdAt: 2020-01-10T14:07:26.022Z -updatedAt: 2023-03-31T21:10:54.264Z -publishedAt: 2023-03-31T21:10:54.264Z +updatedAt: 2023-09-23T00:49:55.012Z +publishedAt: 2023-09-23T00:49:55.012Z firstPublishedAt: 2020-01-13T14:38:41.810Z contentType: trackArticle productTeam: Marketing & Merchandising @@ -21,3 +21,7 @@ This feature is useful for tracking all email communication with the customer th To see email history, go to the **Orders** module, enter the desired order and scroll down to the timeline. There you will find the records of emails sent. This record is made by a system called __Conversation Tracker__. To get a deeper understanding of how it works, see our article on [communication with the client during the order flow](https://help.vtex.com/en/tutorial/understanding-the-conversation-tracker--tutorials_195). + +
    +Since the communication with customers is a responsibility from marketplaces, only orders with marketplace origin keep a transactional emails history. Orders with fulfilllment origin do not keep a register of transactional emails. +
    diff --git a/docs/tracks/en/vtex-modules-i.md b/docs/tracks/en/vtex-modules-i.md new file mode 100644 index 000000000..b132707b0 --- /dev/null +++ b/docs/tracks/en/vtex-modules-i.md @@ -0,0 +1,355 @@ +--- +title: 'VTEX modules I' +id: 75MX4aorniD0BYAB8Nwbo7 +status: PUBLISHED +createdAt: 2024-01-17T19:53:53.326Z +updatedAt: 2024-02-23T00:42:01.506Z +publishedAt: 2024-02-23T00:42:01.506Z +firstPublishedAt: 2024-02-22T14:07:05.427Z +contentType: trackArticle +productTeam: Others +slug: vtex-modules-i +locale: en +trackId: eSDNk26pdvemF3XKM0nK9 +trackSlugEN: vtex-store-overview +--- + +The VTEX platform is structured in modules for each part of the store's operation. This article provides an overview and describes the main settings of the following modules: + +- [Catalog](#catalog) +- [Prices](#prices) +- [Promotions](#promotions) +- [Logistics](#logistics) + +
    +The VTEX modules II article describes the Payments, Orders, and Checkout modules. +
    + +## Catalog + +[Catalog](https://help.vtex.com/en/tracks/catalog-101--5AF0XfnjfWeopIFBgs3LIQ/3rA2tTpIoEXdv2nzC27zxR) is the VTEX module where merchants configure their products to make them available in the store. The catalog structure defines the customers' experience when navigating the product categories in the store. Check out the [Catalog](https://developers.vtex.com/docs/guides/catalog-overview) guide for an [overview](https://help.vtex.com/en/tutorial/catalog-overview--77M8ItLhDXs6aBdQTqToVe) of the [Catalog API](https://developers.vtex.com/docs/guides/catalog-overview) for developers. + +### Before you begin with Catalog + +There are no prior settings to make before configuring the Catalog, but the following should be noted: + +- __Customer navigation on the site__: You need to plan how you want to arrange your [category tree](#category-tree) and know in advance what browsing experience you want to offer to customers in the category hierarchy. +- __Making products available to customers__: To [make a product available in the store](https://help.vtex.com/en/faq/why-is-the-product-not-visible-on-the-website--frequentlyAskedQuestions_382), after the Catalog settings, you must add a [price](#prices) and shipping [logistics](#logistics) to the SKU. Also, the store's CMS must be correctly configured. + +### Catalog architecture + +The Catalog architecture has some key concepts: category, brand, product, SKU (_Stock Keeping Unit_) and specification. The image below shows the relation between these concepts: + +![arquitetura-catalogo-EN](//images.ctfassets.net/alneenqid6w5/4P3TCN2sjS3EuMdNO6Rrkb/2bb87144a5e665c082374be39da9d7af/EN.png) + +The store catalog must be created following the steps below: + +1. Create a [category tree](#category-tree). +2. Add [brands](#brands). +3. Add [specifications](#specifications). +4. Import [produts](#products). +5. Import [SKUs](#skus). + +The following table shows the store's main Catalog settings based on their creation order: + +| **Topic** | **Configuration via VTEX Admin** | **Configuration via API** | +| :--- | :--- | :--- | +| 1. [Category tree](https://help.vtex.com/en/tutorial/catalog-overview--77M8ItLhDXs6aBdQTqToVe#categories) | [Add a category](https://help.vtex.com/en/tutorial/registering-a-category--tutorials_206) | - [Categories](https://developers.vtex.com/docs/guides/categories)
    - [Create Category](https://developers.vtex.com/docs/api-reference/catalog-api#post-/api/catalog/pvt/category) | +| 2. [Brands](https://help.vtex.com/en/tracks/catalog-101--5AF0XfnjfWeopIFBgs3LIQ/7i3sB8fgkqUp5NoH5yJtfh) | [Add brands](https://help.vtex.com/en/tutorial/registering-brands--tutorials_1414) | - [Brands](https://developers.vtex.com/docs/guides/brands)
    - [Create Brand](https://developers.vtex.com/docs/api-reference/catalog-api#post-/api/catalog/pvt/brand) | +| 3.1. [Product specifications](https://help.vtex.com/en/tracks/catalogo-101--5AF0XfnjfWeopIFBgs3LIQ/2NQoBv8m4Yz3oQaLgDRagP#product-specification) | [Add product specifications or fields](https://help.vtex.com/en/tutorial/adding-specifications-or-product-fields--tutorials_106) | - [Product specifications](https://developers.vtex.com/docs/guides/product-specifications)
    - [Create Specification](https://developers.vtex.com/docs/api-reference/catalog-api#post-/api/catalog/pvt/specification) | +| 3.2. [SKU specifications](https://help.vtex.com/en/tracks/catalogo-101--5AF0XfnjfWeopIFBgs3LIQ/2NQoBv8m4Yz3oQaLgDRagP#sku-specifications) | [Add SKU specifications or fields](https://help.vtex.com/en/tutorial/cadastrar-especificacoes-ou-campos-de-sku--tutorials_119) | - [SKU specifications](https://help.vtex.com/en/tutorial/adding-sku-specifications-or-fields--tutorials_119)
    - [Create Specification](https://developers.vtex.com/docs/api-reference/catalog-api#post-/api/catalog/pvt/specification) | +| 4. [Products](https://help.vtex.com/en/tracks/catalogo-101--5AF0XfnjfWeopIFBgs3LIQ/1wmX3QvQVxbKVmalhIE5Ru) | [Add products](https://help.vtex.com/en/tutorial/cadastrando-produtos--tutorials_2567) | - [Products](https://help.vtex.com/en/tutorial/adding-products--tutorials_2567)
    - [Create Product with Category and Brand](https://developers.vtex.com/docs/api-reference/catalog-api#post-/api/catalog/pvt/product) | +| 5. [SKUs](https://help.vtex.com/en/tracks/catalogo-101--5AF0XfnjfWeopIFBgs3LIQ/3mJbIqMlz6oKDmyZ2bKJoA) | [Complete the SKU fields](https://help.vtex.com/en/tutorial/sku-registration-fields--21DDItuEQc6mseiW8EakcY) | - [SKUs](https://developers.vtex.com/docs/guides/skus)
    - [Create SKU](https://developers.vtex.com/docs/api-reference/catalog-api#post-/api/catalog/pvt/stockkeepingunit) | + +
    + +
    +To learn how to import products from an ERP (Enterprise Resource Planning) or PIM (Product Information Manager) system to the VTEX platform, read the Backend integrations article. +
    + +#### Category tree + +The [category tree](https://help.vtex.com/en/tutorial/catalog-overview--77M8ItLhDXs6aBdQTqToVe#categories) defines the Catalog's basic structure. The categories act as hierarchical levels for classifying products, which simplify the customer's search and keep the store's catalog organized. + +We recommend creating a three-level hierarchy, including [Departaments](https://help.vtex.com/en/tracks/catalogo-101--5AF0XfnjfWeopIFBgs3LIQ/2gkZDjXRqfsq62TlAkj4uf#department), [Categories](https://help.vtex.com/en/tutorial/catalog-overview--77M8ItLhDXs6aBdQTqToVe#categories) and [Subcategorias](https://help.vtex.com/en/tracks/catalogo-101--5AF0XfnjfWeopIFBgs3LIQ/2gkZDjXRqfsq62TlAkj4uf#subcategory). However, some stores may benefit from a two-level structure with Departments and Categories. This depends on the operation's complexity and the types of products offered. + +__Example__: Department `Women`, Category `Shirts and T-shirts`, and Sub-category `T-shirts`. + +Before importing the store catalog to VTEX, we recommend that you start working on the category tree by creating a table such as the one below. This allows you to better view the tree's organization and the display of specifications. + +![catalog_arquitecture_table_EN](//images.ctfassets.net/alneenqid6w5/6Vg5pVKydPdMipVEqj1Spq/f539ab283449f2aa2163be8b8ddd957e/catalog_arquitecture_table_EN.png) + +
    +For more information on how to import back-office specifications, read the Backend integrations article. +
    + +#### Brands + +[Brands](https://help.vtex.com/en/tracks/catalog-101--5AF0XfnjfWeopIFBgs3LIQ/7i3sB8fgkqUp5NoH5yJtfh) generally refer to the company that manufactures or resells the products. On VTEX, brands must be created independently, and when creating a product, it must be associated with a brand already listed in the store. + +#### Specifications + +[Specifications](https://help.vtex.com/en/tracks/catalog-101--5AF0XfnjfWeopIFBgs3LIQ/2NQoBv8m4Yz3oQaLgDRagP) are additional properties that can be added to the products and SKUs, such as size, color, voltage, or material. In other words, there are [product specifications](https://help.vtex.com/en/tracks/catalogo-101--5AF0XfnjfWeopIFBgs3LIQ/2NQoBv8m4Yz3oQaLgDRagP#product-specification) and [SKU specifications](https://help.vtex.com/en/tracks/catalogo-101--5AF0XfnjfWeopIFBgs3LIQ/2NQoBv8m4Yz3oQaLgDRagP#sku-specifications). + +In the VTEX __Catalog__, specifications are created as follows: + +1. __Specification groups__: These are specification field groups. They must be linked to categories. Usually, only one group is created at the root level, and all the specification fields are associated with this group. +2. __Specification fields__: Fields with additional product and SKU information. They must be linked to categories and specification groups. +3. __Specification values__: Values you can choose to add to the specification fields. + +The specifications follow the Catalog hierarchy, so when one of these groups is created in a Department or Category, it follows the levels below. + +#### Products + +[Products](https://help.vtex.com/en/tracks/catalog-101--5AF0XfnjfWeopIFBgs3LIQ/1wmX3QvQVxbKVmalhIE5Ru) is the level of catalog organization that is located in the hierarchy below Categories and above SKUs. As the product is above the SKU in the catalog hierarchy, we can understand it as a generic definition of the items sold in your store. A product must have at least one SKU associated with it. + +#### SKUs + +[SKU](https://help.vtex.com/en/tracks/catalog-101--5AF0XfnjfWeopIFBgs3LIQ/3mJbIqMlz6oKDmyZ2bKJoA) (_Stock Keeping Unit_) is a product variation and represents the physical unit in stock that can be purchased by the customer. The SKU is the last level in the catalog organization, and in order to be active, the SKU must have an image and specifications. + +### Optional Catalog settings + +The following table shows optional Catalog settings on VTEX: + +| **Feature** | **Description** | **Learn more** | +| :---: | :--- | :--- | +| Collections | A collection is a combination of two or more products that may or may not share specific characteristics.
    Collections can be created to associate products based on different criteria, such as commemorative dates, launches, or best-selling products. | __Help Center__
    - [Collections - Concept definition](https://help.vtex.com/en/tracks/catalog-101--5AF0XfnjfWeopIFBgs3LIQ/4hN41yU8IPeb8HKmmaXoca)
    - [Creating Collections (Beta)](https://help.vtex.com/en/tutorial/creating-collections-beta--yJBHqNMViOAnnnq4fyOye)
    __Developer Portal__
    - [Create Collection](https://developers.vtex.com/docs/api-reference/catalog-api#post-/api/catalog/pvt/collection/)
    - [Get All Inactive Collections](https://developers.vtex.com/docs/api-reference/catalog-api#get-/api/catalog/pvt/collection/inactive)
    - [Get All Collections](https://developers.vtex.com/docs/api-reference/catalog-api#get-/api/catalog_system/pvt/collection/search)
    - [Get Collections by search terms](https://developers.vtex.com/docs/api-reference/catalog-api#get-/api/catalog_system/pvt/collection/search/-searchTerms-)
    - [Import File Example](https://developers.vtex.com/docs/api-reference/catalog-api#get-/api/catalog/pvt/collection/stockkeepingunit/importfileexample)
    - [Add products to Collection by imported file](https://developers.vtex.com/docs/api-reference/catalog-api#post-/api/catalog/pvt/collection/-collectionId-/stockkeepingunit/importinsert) | +| Attachments | An attachment is an optional and free product customization used to add information to a SKU. | __Help Center__
    - [Adding an attachment](https://help.vtex.com/en/tutorial/adding-an-attachment--7zHMUpuoQE4cAskqEUWScU)
    - [How to create a subscription attachment](https://help.vtex.com/en/tutorial/how-to-create-a-subscription-attachment--2bUuKyPflA8cOGLv8OvaKK)
    - [What is an Attachment?](https://help.vtex.com/en/tutorial/what-is-an-attachment--aGICk0RVbqKg6GYmQcWUm)
    __Developer Portal__
    - [Catalog API - Attachment](https://developers.vtex.com/docs/api-reference/catalog-api#get-/api/catalog/pvt/attachment/-attachmentid-)
    - [Catalog API - SKU attachment](https://developers.vtex.com/docs/api-reference/catalog-api#post-/api/catalog/pvt/skuattachment) | +| Assembly Options | Assembly Options are a type of attachment for complex cases, such as product customization, in which you can manage different combinations of products, quantity, additional items, costs, and inventory. Then, you will be able to display these options on the product page. | __Developer Portal__
    - [Assembly Options](https://help.vtex.com/en/tutorial/assembly-options--5x5FhNr4f5RUGDEGWzV1nH)
    - [Assembly Option App](https://developers.vtex.com/docs/guides/assembly-options-app) | +| Services | Service with extra cost, offered optionally with a product. It is used to add an additional service to an SKU, such as gift wrapping, customization, or special warranty agreements. | __Help Center__
    - [What is a Service?](https://help.vtex.com/en/tutorial/what-is-a-service--46Ha8CEEQoC6Y40i6akG0y)
    - [Service Management](https://help.vtex.com/en/tutorial/service-management--3sGqSI93t878ETAWzCZ0E2)
    - [Services Import](https://help.vtex.com/en/tutorial/services-import--2LRgMnGbX0af7krrs6tXy3)
    - [Services Report](https://help.vtex.com/en/tutorial/services-report--7djPWfxtf9qb6hFTOgKDE8)
    - [Services scheduling](https://help.vtex.com/en/tutorial/services-scheduling--78HPYBxDCmpCfa8i40zo7R)
    __Developer Portal__
    - [Catalog API - SKU service](https://developers.vtex.com/docs/api-reference/catalog-api#put-/api/catalog/pvt/skuservice/-skuServiceId-)
    - [Catalog API - SKU service attachment](https://developers.vtex.com/docs/api-reference/catalog-api#post-/api/catalog/pvt/skuservicetypeattachment)
    - [Catalog API - SKU service type](https://developers.vtex.com/docs/api-reference/catalog-api#post-/api/catalog/pvt/skuservicetype)
    - [Catalog API - SKU service value](https://developers.vtex.com/docs/api-reference/catalog-api#post-/api/catalog/pvt/skuservicevalue) | +| Kits | A kit is a set of SKUs sold together, i.e., an SKU consisting of one or more SKUs. | __Help Center__
    - [What is a kit?](https://help.vtex.com/en/tutorial/what-is-a-kit--5ov5s3eHM4AqAAgqWwoc28)
    - [Kit registration](https://help.vtex.com/en/tutorial/kit-registration--tutorials_215)
    __Developer Portal__
    - [Catalog API - SKU Kit](https://developers.vtex.com/vtex-rest-api/reference/catalog-api-get-sku-kit) | + +## Prices + +[Prices](https://help.vtex.com/en/tracks/prices-101--6f8pwCns3PJHqMvQSugNfP/3N9xYhnampRQOrfaTAOxNu) is the VTEX module for creating, editing, and storing price details for the store's SKUs. For a product to be sold, the customer needs to know the price of each item displayed in the store. The pricing module has features that allow you to use different pricing strategies in your business. + +### Before you begin with Prices + +Before configuring the store's prices, you need to create a [catalog](#catalog) with your products. The store catalog must contain [categories](https://help.vtex.com/en/tutorial/registering-a-category--tutorials_206), [brands](https://help.vtex.com/en/tutorial/registering-brands--tutorials_1414), [products](https://help.vtex.com/en/tutorial/adding-products--tutorials_2567) and [SKUs](https://help.vtex.com/en/tutorial/sku-registration-fields--21DDItuEQc6mseiW8EakcY) already added and active. If the catalog was created via [ntegration with an ERP system](https://help.vtex.com/en/tracks/vtex-store-overview--eSDNk26pdvemF3XKM0nK9/7euXDZR5CCnVFSrXyczIhu#erp-integration), you should check the information before proceeding. + +### How the Prices module works + +It is important to familiarize yourself with the main terms related to the module. These terms are outlined in the table below: + +| **Term** | **Definition** | +| :---: | :--- | +| Prices | Information on the sales values of the store's SKUs. | +| [Price tables](https://help.vtex.com/en/tracks/prices-101--6f8pwCns3PJHqMvQSugNfP/1wAm5m3IUfIj6maBdaRJt8) | Set of SKU prices that can be applied to a given context, such as a [trade policy](https://help.vtex.com/en/tutorial/how-trade-policies-work--6Xef8PZiFm40kg2STrMkMV). These tables contain the price information displayed on the store's storefront. | +| Cost price | Price paid by the store when purchasing the SKU. | +| Markup | The store's desired profit margin from selling the SKU. | +| [Base price](hhttps://help.vtex.com/en/tracks/prices-101--6f8pwCns3PJHqMvQSugNfP/3XcXp0r5WrJvogB8KIX4Kx) | Amount calculated by combining the __cost price__ and the __markup__. This is the SKU's reference price for all price tables. | +| [List price](https://help.vtex.com/en/tracks/prices-101--6f8pwCns3PJHqMvQSugNfP/3XcXp0r5WrJvogB8KIX4Kx#list-price) | Suggested selling price for an SKU. This price will be displayed on the product page as the __From__ price, while the base price will be displayed as the __To__ price. | +| [Price rule](https://help.vtex.com/en/tracks/prices-101--6f8pwCns3PJHqMvQSugNfP/2rBirbpB7wLnei4dQ9KGMW) | Changes the SKU price on a specific price table without changing the base price on other tables. To do so, you need to create a price rule and associate it with the desired table. | +| [Fixed price](https://help.vtex.com/en/tracks/prices-101--6f8pwCns3PJHqMvQSugNfP/3HxF2u5VwidqnUGnFoKdDy) | Price that overrides all other price settings in a price table. | +| [Price rounding](https://help.vtex.com/en/tracks/prices-101--6f8pwCns3PJHqMvQSugNfP/1tUIUvF6BUkDgMsknGaMkF) | A pricing strategy based on price rounding. This method aims to influence the consumer's purchasing decision by displaying prices in a more user-friendly and intuitive format. | +| [Price variation limiter](https://help.vtex.com/en/tracks/prices-101--6f8pwCns3PJHqMvQSugNfP/7JZhLmI3mjBVu0RMOueoy3) | Sets the maximum and minimum price variations for an item. This feature ensures that SKU prices are not changed to undesirable values. | + +For more information on pricing architecture, read the [Pricing System Architecture](https://help.vtex.com/en/tracks/prices-101--6f8pwCns3PJHqMvQSugNfP/7GptzvlPDVM11ojEjywIQx) article. + +### Creating price tables + +The Pricing module's architecture is structured based on three key concepts: + +- Prices +- Price tables +- Contexts for applying price tables + +Prices are the sales value information for your SKUs. These prices are stored in price tables, which can be applied to different contexts. + +The image below illustrates the relationship between prices, the price table, and the context in which they will be applied: + +![Conceito de Preços-EN](//images.ctfassets.net/alneenqid6w5/5xPmlWSbROFajhSkaUt7ya/c229973cb7f6f135570b309d23af10a3/Conceito_de_Pre_os-EN.png) + +You can create price tables for your SKUs in three ways: + +- [Via Admin VTEX](https://help.vtex.com/en/tracks/precos-101--6f8pwCns3PJHqMvQSugNfP/2WQ3pVYfQpXkJnHr7VTFBv#admin) +- [Via spreadsheet](https://help.vtex.com/en/tracks/precos-101--6f8pwCns3PJHqMvQSugNfP/5lV5s54lQ69zPXxngbpI5D) +- [Via API](https://developers.vtex.com/docs/api-reference/pricing-api) + +Prices can be scheduled for special events, as described in the [Scheduling prices](https://help.vtex.com/en/tutorial/agendar-preco--4vVha6TGzYkguWuMOqCcCk) article. + +### Relationship between price tables and trade policies + +There is a difference between price tables created for [trade policies](https://help.vtex.com/en/tutorial/how-trade-policies-work--6Xef8PZiFm40kg2STrMkMV) and price tables created for other contexts. + +Price tables not associated with trade policies can be used in contexts such as __promotions__ and __customer clusters__. Tables created for trade policies can only be associated with the trade policy itself. Thus, the price table associated with a trade policy shows the SKU price specific to that policy and cannot be associated with other contexts. + +
    +The concepts of price table and trade policy are different. Trade policy is the context with which a price list is associated. +
    + +When setting up a trade policy, you must [specify the currency that will be used in the store](https://help.vtex.com/en/tutorial/creating-a-trade-policy--563tbcL0TYKEKeOY4IAgAE). Creating different trade policies associated with a different currency allows the store to display prices in different currencies to customers. + +## Promotions + +On VTEX, the merchant can create a set of rules to indicate if customers can have discounts applied to certain shopping contexts. [Promotions](https://help.vtex.com/en/tracks/promotions--6asfF1vFYiZgTQtOzwJchR/2a2D0K85Ahvs4hLnL3Ag7N) is the VTEX module for creating, editing, and applying discounts to customers' shopping carts. + +### Before you begin with Promotions + +Before configuring your store's promotions, you must create a [Catalog](https://help.vtex.com/en/tutorial/catalog-overview--77M8ItLhDXs6aBdQTqToVe) with your products and enter the [prices](https://help.vtex.com/en/tracks/prices-101--6f8pwCns3PJHqMvQSugNfP/3N9xYhnampRQOrfaTAOxNu) of the store's SKUs. + +### How the Promotions module works + +In this context, it is important to be familiar with the main terms related to the module. These terms are outlined in the table below: + +| **Term** | **Definition** | +| :---: | :--- | +| Promotion | Discount given to customers, which can be linked to one or more products in the cart, to shipping or a gift. | +| Coupon | Promotional code consisting of a sequence of letters and numbers. Coupons are associated with promotions applied to the cart total amount. Thus, by entering a valid coupon at checkout, the customer can get discounts on the order total amount. | +| Campaign audience | Campaign audience is a feature that allows you to define the [target audience](https://help.vtex.com/en/tutorial/audiencias-de-campanhas--3o7lhpNseXY2WmjZO0gQ6m#target-audience) or a promotion. It consists of setting up criteria to segment customers from which the VTEX platform automatically validates whether customers are eligible for a particular campaign audience and, consequently, for the associated [campaign promotions](https://help.vtex.com/en/tutorial/campaign-promotion--1ChYXhK2AQGuS6wAqS8Ume). | +| Campaign promotion | A campaign promotion is always linked to a campaign audience, i.e., a specific target audience. This type of promotion will only be applied to the target audience of the campaign. | + +### Creating promotions + +On VTEX, merchants can create rules that determine the application of discounts based on the purchase context. These rules take into account various parameters, including product lists, customer lists, postal code ranges, minimum value of items in the cart, and others. + +Discounts can be of two main types: + +- __Nominal__: Discount of the gross amount, such as $20. +- __Percentage__: Discount of a percentage value, such as 10% of the total amount of the cart. + +There are six types of promotion, each related to a different scenario: + +| **Promotion type** | **Definition** | +| :---: | :--- | +| [Regular Promotion](https://help.vtex.com/en/tracks/promotions--6asfF1vFYiZgTQtOzwJchR/7FjbeZdE2KMwk5L1t98pZI) | Promotion that allows the store to offer flexible discounts, combining multiple conditions, restrictions, and benefits. | +| [Buy Together](https://help.vtex.com/en/tutorial/buy-together--tutorials_323) | Promotion used to give a discount on products added together in the cart. The discount can be applied to both products. There's also the option to only apply the discount if a specific quantity of one of the product is added to the cart. | +| [More for Less](https://help.vtex.com/en/tutorial/creating-a-more-for-less-promotion--tutorials_325) | Promotion used to give a discount when the customer adds multiple units of the same product to the cart. | +| [Progressive Discount](https://help.vtex.com/en/tutorial/progressive-discount--tutorials_324) | Promotion used when you want to offer a percentage discount for a specific number of products in the cart. | +| [Buy One Get One](https://help.vtex.com/en/tutorial/buy-one-get-one--tutorials_322) | Promotion used to provide free shipping or a giveaway when a specific product is purchased. | +| [Campaign Promotion](https://help.vtex.com/en/tutorial/campaign-promotion--1ChYXhK2AQGuS6wAqS8Ume) | A campaign promotion is always linked to a campaign audience, i.e., a specific target audience. | + +For all promotions, you can define their duration, restrictions, and limitations on usage. Promotions can also be scheduled for special events, as described in the [Scheduling features for special events](https://help.vtex.com/en/tutorial/agendamento-para-eventos-especiais--2nd50tPWdKK4waXRZLg0JI#scheduling-promotions) article. + +For more information on how promotions can be applied, read the [Promotion examples](https://help.vtex.com/en/tutorial/promotion-examples--5A8UTc7knvAscxo7e7rMFD) article. + +### Creating coupons + +You can create discount coupons through the [VTEX Admin](https://help.vtex.com/en/tutorial/creating-a-coupon-beta--7lMk3MmhNp2IEccyGApxU) ou via [API](https://developers.vtex.com/docs/guides/creating-and-managing-coupons-with-promotions-api). A coupon must be linked to at least one promotion to be applicable. + +
    +There is a maximum number of active coupons. We strongly recommend reusing coupons, as a large number of coupons can compromise the performance of the Promotions module. +
    + +### Criar promoções de campanha + +Creating campaign promotions [campaign audience](https://help.vtex.com/en/tutorial/creating-a-campaign-audience--6cnuDZJzIkIeocewAQQK4K) to set the promotion's target audience. You can then choose eligible customer segments for the promotion. These segments act as a trigger based on criteria defined by the merchant. + +Once the campaign audience has been created, it needs to be linked to a [Regular Promotion](https://help.vtex.com/en/tracks/promotions--6asfF1vFYiZgTQtOzwJchR/7FjbeZdE2KMwk5L1t98pZI), thus creating a campaign promotion. This type of promotion encompasses all the possibilities available in the [Regular Promotion](hhttps://help.vtex.com/en/tracks/promotions--6asfF1vFYiZgTQtOzwJchR/7FjbeZdE2KMwk5L1t98pZI) and a few more options: + +- Specific target audience. +- Free shipping for all available shipping options. +- Promotional price table. +- Giveaways delivered by sellers. + +### Highlighting promotions on the product page + +You can highlight a promotion on the product page (PDP). To do so, follow the steps below: + +1. [Create a promotion](https://help.vtex.com/en/tutorial/lista-de-promocoes-beta--4yB7nNdliiFxBTXE19GCIi#creating-promotions) of any type, except for the Buy Together promotion. +2. Activate the __Promotion is highlighted__ field in the promotion form. +3. Save the promotion. +4. In the [Legacy CMS](https://help.vtex.com/en/tracks/cms--2YcpgIljVaLVQYMzxQbc3z/1oN446gRGcR2s70RvBCAmj), enter the promotion display control in the template: ``. + +### Syncing promotion dates, banners, and digital assets + +Ensure that you sync your promotion timeline with the delivery dates on your banners and digital assets to ensure perfect coordination. To do so, you should check the dates on both promotions and banners. This strategic alignment ensures that promotional campaigns are supported by relevant visual materials, maximizing their impact and effectiveness. + +## Logistics + +On VTEX, the [Logistics](https://help.vtex.com/en/tracks/logistics-101--13TFDwDttPl9ki9OXQhyjx/6Y8C1JuPtO5E61Ew91tq1a) module is responsible for the store's [logistics and order fulfillment](https://help.vtex.com/en/tutorial/fulfillment-logistics-vtex--53udnvI5eBy8DKo8FOjMoP). It includes planning, transportation, storage, and shipping orders to customers. + +### Before you begin with Logistics + +To configure the logistics settings, you must have completed the following steps: + +- __Creating catalog__: As the order fulfillment is related to storing items, the store's products and SKUs must be listed in the [Catalog](#catalog). +- __Configuring trade policies__: [Trade policies](https://help.vtex.com/en/tutorial/how-trade-policies-work--6Xef8PZiFm40kg2STrMkMV) shape the customer experience on a store's website. They encompass sales conditions for each audience, the products offered, pricing, promotions, and shipping methods. + +Besides, if the business model includes international stores and [cross-border](https://help.vtex.com/en/tracks/cms--2YcpgIljVaLVQYMzxQbc3z/5qgXy9Erm7FDP3UB5Ox8Bs) sales, you should first consider the [store's architectural](https://help.vtex.com/en/tracks/vtex-store-overview--eSDNk26pdvemF3XKM0nK9/4yPqZQyj0t675QpcG7H6yl#store-architecture) model. + +### Logistics required settings + +The set of essential logistics settings for a VTEX store is called [Shipping Strategy](https://help.vtex.com/en/tutorial/shipping-strategy--58vLBDbjYVQzJ6rRc5QNz3) and consists of three main concepts: shipping policy, warehouse, and loading dock. + +- __[Shipping policy](#shipping-policy)__: set of rules that define the order's shipping options and conditions. +- __[Warehouse](#warehouse)__: physical storage space for the products to be sold. +- __[Loading dock](#loading-dock)__: distribution location for the items to be sold. + +The image below shows how these concepts relate to each other when selling a product: + +![shipping_strategy_EN](//images.ctfassets.net/alneenqid6w5/1LdEuL3gjF12uwFj4ya6OL/9f3db7829e85f1c910daf1b81bacd127/shipping_strategy_EN.png) + +The following table shows the store's main logistics settings on VTEX: + +
    +We recommend configuring the warehouse first, followed by the loading dock, and then the shipping policy. +
    + +| **Topic** | **Configuration via VTEX Admin** | **Configuration via API** | +| :---: | :--- | :--- | +| [Warehouse](#warehouse) | [Managing Warehouses](https://help.vtex.com/en/tutorial/managing-warehouses--tutorials_137) | [Create/update warehouse](https://developers.vtex.com/docs/api-reference/logistics-api#post-/api/logistics/pvt/configuration/warehouses) | +| [Loading dock](#loading-dock) | [Managing Loading Docks](https://help.vtex.com/en/tutorial/managing-loading-docks--7K3FultD8I2cuuA6iyGEiW) | [Create/update dock](https://developers.vtex.com/docs/api-reference/logistics-api#post-/api/logistics/pvt/configuration/docks) | +| [Shipping policy](#shipping-policy) | [Shipping Policy](https://help.vtex.com/en/tutorial/shipping-policy--tutorials_140) | [Create shipping policy](https://developers.vtex.com/docs/api-reference/logistics-api#post-/api/logistics/pvt/shipping-policies) | +| [Inventory](#inventory-management) | [Inventory Management](https://help.vtex.com/en/tutorial/managing-stock-items--tutorials_139) | [Update inventory by SKU and warehouse](https://developers.vtex.com/docs/api-reference/logistics-api#put-/api/logistics/pvt/inventory/skus/-skuId-/warehouses/-warehouseId-) | + +#### Warehouse + +The logistics route starts with the [warehouse](https://help.vtex.com/en/tutorial/warehouse--6oIxvsVDTtGpO7y6zwhGpb). It corresponds to the physical storage space for the products the store sells. Once the items sold are picked from the warehouse, they are sent to the loading dock. + +#### Loading dock + +The [loading dock](https://help.vtex.com/en/tutorial/loading-dock--5DY8xHEjOLYDVL41Urd5qj) is where items are distributed and shipped from and is the intermediate step between the warehouse and the carriers. The loading dock integrates the warehouse, trade policy, and shipping policy. Some use cases are: + +- Different distribution centers for a single warehouse. +- Loading dock as a distribution center. +- Loading dock and warehouse correspond to the same physical space. + +For certain products, you may not need a physical distribution center. Even so, configuring the loading dock is essential for the proper functioning of the VTEX platform's operations. + +#### Shipping policy + +[Shipping policy](https://help.vtex.com/en/tutorial/shipping-policy--tutorials_140) is a set of rules that define the shipping options and conditions that will be displayed to customers at checkout. These conditions include carriers, delivery times, shipping costs, etc. The shipping policy is linked to the warehouse by the loading dock. + +The [carrier](https://help.vtex.com/en/tutorial/carries-on-vtex--7u9duMD5UQa2QQwukAWMcE) delivering the order is defined via the shipping policy. First, carriers are added to the [shipping rate template](https://help.vtex.com/en/tutorial/shipping-rate-template--tutorials_127), then the shipping rate template is associated when a shipping policy is created. + +### Inventory management + +Store [inventory](https://help.vtex.com/en/tutorial/managing-stock-items--tutorials_139) corresponds to the stored items available for sale. Warehouse is the identification of the physical location of storage location, while inventory is the set of SKUs in stock that are available for sale. + +
    +On VTEX, the store must manage inventory updates after selling items. Thus, after a sale, the merchant ensures proper control of the remaining items and invoice operations with ERP. Information on inventory import via the back office can be found in the Backend integrations article. +
    + +### Lead time + +In the VTEX Admin, under __Catalog > Inventory > Inventory Management__, existe you can configure the [Lead time](https://help.vtex.com/en/tutorial/lead-time-shipping-time-at-sku-level--16yv5Mkj6bTyWR1hCN2f4B), an optional setting that allows you to assign a shipping time at SKU level. Configuring the lead time means adding a period of time to the order shipping [calculation](#order-shipping-calculation) which is strategic in some contexts. + +The [main use cases](https://help.vtex.com/en/tutorial/lead_time-shipping-time-at-sku-level--16yv5Mkj6bTyWR1hCN2f4B#main-use-cases), include products from external suppliers, _dropshipping_ scenarios, and the sale of custom items. Having the option to configure the lead time means having more flexibility to set deadlines for handling and shipping products by third parties. + +### Order shipping calculation + +The VTEX platform considers the following settings to [calculate the order shipping time](https://help.vtex.com/en/tutorial/how-shipping-calculation-works--tutorials_116): + +![Shipping Calculation_EN](//images.ctfassets.net/alneenqid6w5/CwtKVwOkH8NMV0v2IYjlX/7088aadd2ae56175b3a9b57ae0af38a8/Shipping_Calculation_EN.png) + +- [Lead time](https://help.vtex.com/en/tutorial/lead-time-shipping-time-at-sku-level--16yv5Mkj6bTyWR1hCN2f4B): Configurable amount of time for an SKU in stock. This configuration is optional and is set to zero days by default. +- [Warehouse time](https://help.vtex.com/en/tutorial/managing-warehouses--tutorials_137): time it takes for an SKU to move from a warehouse to a [loading dock](https://help.vtex.com/en/tutorial/loading-dock--5DY8xHEjOLYDVL41Urd5qj). This configuration is required, but you can set the time to zero. +- [Loading dock time](https://help.vtex.com/en/tutorial/managing-loading-docks--7K3FultD8I2cuuA6iyGEiW): time it takes for an SKU to leave the dock and be shipped to the customer. This configuration is required, but you can set the time to zero. +- [Shipping policy](https://help.vtex.com/en/tutorial/shipping-policy--tutorials_140): groups together the shipping rules and conditions displayed to customers at checkout, including carriers, shipping costs, carrier business hours, delivery windows, and delivery capacity. + +The [shipping simulator](https://help.vtex.com/en/tutorial/shipping-simulation--tutorials_144) allows merchants to simulate and analyze the delivery options available for an order in a given location. The simulation checks the viability and shipping conditions of the order, such as item availability, shipping methods, costs, and shipping time. + +### Logistics optional settings + +To serve different business models, the VTEX platform offers many optional settings, as shown in the table below: + +| **Feature** | **Description** | +| :---: | :--- | +| Pickup points | [Pickup points](https://help.vtex.com/en/tutorial/pickup-points--2fljn6wLjn8M4lJHA6HP3R) are physical locations set up by the store for customers to pick up their orders. Setting up pickup points is interesting for omnichannel operations, especially when there are many physical stores, as each can be used as a pickup option for customers, increasing the flexibility of your logistics network. | +| Holidays | [Holidays](https://help.vtex.com/en/tutorial/registering-holidays--2ItOthSEAoyAmcwsuiO6Yk) is a feature that allows the store to set up days that are not valid for shipping, which will be considered when calculating the order's shipping time. | +| Reservation | [Reservation](https://help.vtex.com/en/tutorial/how-does-reservation-work--tutorials_92) is a solution that prevents the same item from being sold more than once. When the customer only adds the product to the cart, this does not generate a reservation; your priority over the item only occurs once the order has been placed. | +| Delivery capacity | [Delivery capacity](https://help.vtex.com/en/tutorial/entrega-agendada--22g3HAVCGLFiU7xugShOBi#delivery-capacity) is the limit of shipments that can be made by the store in a given period. Being able to delimit the number of items or orders that can be shipped in each shipping window means having more control over order handling and increasing the chances of fulfilling the delivery agreement made with the customer at checkout. | +| Geolocation | [Geolocation](https://help.vtex.com/en/tutorial/registering-geolocation--tutorials_138) involves adding delivery locations based on the latitude and longitude of addresses. This feature is often used for addresses in rural and industrial areas, which are divided into lots or risk areas, and when it's necessary to remove certain delivery locations within a region. | + +For more information on logistics concepts on VTEX, read the [Logistics Glossary](https://help.vtex.com/en/tutorial/logistics-glossary--16DSSiXn548rsidi0A8Hby) article. For developer content on the [Logistics API](https://developers.vtex.com/docs/api-reference/logistics-api#overview), read the [Fulfillment and Logistics](https://developers.vtex.com/docs/guides/fulfillment) article. diff --git a/docs/tracks/en/vtex-modules-ii.md b/docs/tracks/en/vtex-modules-ii.md new file mode 100644 index 000000000..875034a38 --- /dev/null +++ b/docs/tracks/en/vtex-modules-ii.md @@ -0,0 +1,299 @@ +--- +title: 'VTEX Modules II' +id: 3MYcZaojb5HSUg6ufm6GxQ +status: CHANGED +createdAt: 2024-02-07T13:20:33.477Z +updatedAt: 2024-02-22T17:08:09.649Z +publishedAt: 2024-02-22T14:07:12.569Z +firstPublishedAt: 2024-02-22T14:07:12.569Z +contentType: trackArticle +productTeam: Others +slug: vtex-modules-ii +locale: en +trackId: eSDNk26pdvemF3XKM0nK9 +trackSlugEN: vtex-store-overview +--- + +In addition to the modules covered in the previous article, such as [Catalog](https://help.vtex.com/en/tracks/vtex-store-overview--eSDNk26pdvemF3XKM0nK9/75MX4aorniD0BYAB8Nwbo7#catalog), [Prices](https://help.vtex.com/en/tracks/vtex-store-overview--eSDNk26pdvemF3XKM0nK9/75MX4aorniD0BYAB8Nwbo7#prices), [Promotions](https://help.vtex.com/en/tracks/vtex-store-overview--eSDNk26pdvemF3XKM0nK9/75MX4aorniD0BYAB8Nwbo7#promotions), and [Logistics](https://help.vtex.com/en/tracks/vtex-store-overview--eSDNk26pdvemF3XKM0nK9/75MX4aorniD0BYAB8Nwbo7#logistics), the VTEX platform has other modules that are essential for the store's operation. This article presents an overview and the main settings for the following modules: + +- [Payments](#payments) +- [Orders](#orders) +- [Checkout](#checkout) + +## Payments + +The [Payments](https://help.vtex.com/en/tracks/payments--6GAS7ZzGAm7AGoEAwDbwJG/kdPbEIWf8Xq8tESQvViMB) module on VTEX is where you can manage all the financial operations of a store. It allows you to determine the payment providers, methods, and conditions that will be offered to customers at checkout and check payment transaction details for each order. + +### Before you begin with Payments + +To process and receive payments for purchases in a VTEX store, you need to have a service agreement with one or more payment providers. These agreements are established directly between the merchant and the provider, without mediation or participation from VTEX. To view available providers on VTEX in each country, check the [List of Payment Providers by Country](https://help.vtex.com/en/tutorial/list-of-payment-providers-by-country--2im3BEGXxSAcRuxEaIHPvp). + +
    +We recommend integrating multiple payment providers in your store to enhance customer experience by offering a variety of payment methods and conditions. This approach also allows operating with diverse rates and costs, thereby improving business performance. +
    + +The payment settings described in this track can be configured at any time during the onboarding process. However, for the store to be able to process any type of payment transaction, the [Catalog](https://help.vtex.com/en/tracks/track-overview--eSDNk26pdvemF3XKM0nK9/75MX4aorniD0BYAB8Nwbo7#catalog), [Pricing](https://help.vtex.com/en/tracks/track-overview--eSDNk26pdvemF3XKM0nK9/75MX4aorniD0BYAB8Nwbo7#prices), and [Logistics](https://help.vtex.com/en/tracks/track-overview--eSDNk26pdvemF3XKM0nK9/75MX4aorniD0BYAB8Nwbo7#logistic) modules must have been configured beforehand. + +### How the Payments module works + +The table below shows the main agents and terms used in the Payments context: + +| **Term** | **Description** | +| :---: | :--- | +| **Gateway** | System that processes order payment information during checkout. | +| **Acquirer** | Company that processes credit and debit card payments. | +| **Subacquirer** | Company that handles payments and acts as an intermediary between acquirers, anti-fraud providers, and merchants.| +| **Card brand** | Company that defines business rules for credit and debit cards. | +| **Issuing bank** | Financial institution that authorizes a payment method, such as credit or debit card. | +| **Payment provider** | Company that offers support for electronic transactions across various payment methods. | +| **Anti-fraud provider** | Company that conducts risk analysis on credit and debit card transactions. | +| **Payment Provider Protocol** | Protocol used by payment or anti-fraud providers to transmit payment data. Learn more about how providers integrate with VTEX in [Payment Provider Protocol](https://help.vtex.com/pt/tutorial/payment-provider-protocol--RdsT2spdq80MMwwOeEq0m). | +| **Payment method** | Methods available to customers when paying for their orders, such as credit cards, debit cards, and digital wallets. | +| **Payment condition** | Rules established for a specific payment method, e.g., the maximum number of installments allowed and applicable interest. | + +### Payment and transaction flows + +When a purchase is completed on VTEX, a new transaction is created and the payment flow begins. In the example below, you can see the payment flow for a credit card purchase: + +![payments-en](//images.ctfassets.net/alneenqid6w5/6rqeRDDqm3rijRrwpG6Lb1/8df497f70d26352352a11d942887afa7/payments_image1_EN__1_.JPG) + +As the data is transferred among the agents responsible for data processing, the payment transaction status is updated to reflect the current stage of the resources in the flow. In the credit card payment flow, we can consider the following example of transaction statuses: + +![payments-flow-en](//images.ctfassets.net/alneenqid6w5/6fsbJZ07a18ea8I1pk7UFo/14fa9b346e6a041fa934f2cfa9d94ace/payments_image2_ALL.JPG) + +### Configuring payments in your store + +Once you have agreements in place with the payment providers, you need to configure the respective connector for each one and define the available payment methods and conditions that will be offered at the store's checkout. + +#### Enabling a payment provider + +Payment providers must be enabled in a store to transmit and receive the information required to complete a payment transaction. Follow the steps below to enable each provider: + +1. Access the [List of Payment Providers by Country](https://help.vtex.com/en/tutorial/list-of-payment-providers-by-country--2im3BEGXxSAcRuxEaIHPvp). +2. Select the desired provider by clicking the corresponding link in the table. +3. Go to the VTEX Admin to configure the provider and follow the instructions listed in the specific configuration article. + +
    +You can also find provider configuration articles by entering the name of the provider in the search bar of the Help Center. +
    + +#### Defining payment methods and payment conditions + +After enabling the payment provider, you need to configure the payment methods and terms to be processed by the provider. To do this, follow the steps below: + +1. In the VTEX Admin, go to **Store Settings > Payment > Settings**, or type **Settings** in the search bar at the top of the page. +2. On the **Payment Conditions** tab, click the **+** button. +3. Click the desired payment method. +4. If you want, you can change the name of the payment method in the **Condition name** field. +5. Activate the **Status** toggle switch. +6. In **Process with provider**, select the name of the payment provider. +7. If you want to use an anti-fraud system, check the option **Use anti-fraud solution**. Learn more in [Configuring an anti-fraud provider (optional)](#setting-up-an-anti-fraud-provider). +8. If the chosen payment method allows you to set up payments in installments, select the **In installments** option under **Paid in full or in installments?** and enter the desired information. Learn more in [Configuring payment terms](https://help.vtex.com/en/tutorial/how-to-configure-payment-conditions--tutorials_455). +9. If you want, you can also set up special payment conditions. Learn more in [Adding special payment conditions](#adding-special-payment-conditions). +10. Click `Save`. + +### Optional Payments settings + +Depending on the store's operating profile, you can also configure the following optional payment settings: + +- [Add special payment conditions](#adding-special-payment-conditions) +- [Configure custom payment methods](#configuring-custom-payment-methods) +- [Set up an anti-fraud provider](#setting-up-an-anti-fraud-provider) +- [Create gift cards](#creating-gift-cards) +- [Enable digital wallets](#enabling-digital-wallets) +- [Customer Credit](#customer-credit) + +#### Adding special payment conditions + +Special payment conditions allow you to define specific rules for a given payment method, such as expiration date, issuing bank, trade policy, commercial condition, and account name. + +For more details on each type of special payment condition, check the [Configuring special payment conditions](https://help.vtex.com/en/tutorial/special-conditions--tutorials_456) article. + +#### Configuring custom payment methods + +On VTEX, you can configure the following custom payment methods: + +- **Notes payable**: Payment commitment between the merchant and the customer for the purchase amount. Manual approval by the merchant is required to approve the purchase transaction. Learn more in [Setting up payments with Notes Payable](https://help.vtex.com/en/tutorial/setting-up-payments-with-notes-payable--5pW7avTwtyQcMu4uiW8quQ). + +- **Store cards (private label)**: Credit or debit cards issued through a partnership between a company and a card label, such as Visa or Mastercard. These cards can only be used for purchases at establishments that accept the card issuer's label. Learn more in [Setting up Private Label payments](https://help.vtex.com/en/tutorial/setting-up-private-label-payments--428FgVdSGQUeAOoogkaIw4). + +- **Store cards (co-branded)**: Credit or debit cards that are branded with a company's own name, issued exclusively for purchases made at the establishments of the card-issuing company. Learn more in [Setting up payments with Store Card (cobranded)](https://help.vtex.com/en/tutorial/setting-up-payments-with-store-card-cobranded--jrkLK41IjuquUmyKUi86Q). + +#### Setting up an anti-fraud provider + +Anti-fraud providers can be configured in the store to analyze credit and debit card payments, provided that an agreement has been established between the merchant and the provider. While their use is recommended, it is optional. + +To view the anti-fraud providers that are currently integrated with VTEX, enter the name of the provider into the [Help Center](https://help.vtex.com/en/) search bar or access the VTEX Admin, as detailed in the article [Configuring the anti-fraud](https://help.vtex.com/en/tutorial/how-to-configure-the-anti-fraud--tutorials_446). + +#### Creating gift cards + +Gift cards, also known as vouchers, can be used in VTEX stores as a payment method or in loyalty programs. + +VTEX has its own gift card provider, which allows creating and managing gift cards either through the VTEX Admin or via the Gift Card API. Learn more details about gift-card creation with both methods in [Gift Card API](https://developers.vtex.com/docs/api-reference/giftcard-api). + +You can also offer gift cards from external providers via the [GiftCard Hub API](https://developers.vtex.com/docs/api-reference/giftcard-hub-api). To use an external gift card provider, you must have an agreement with the provider and check if the provider is already integrated with VTEX. Learn more in [Setting up gift cards](https://help.vtex.com/en/tutorial/gift-card--tutorials_995) and [Gift Card system architecture](https://developers.vtex.com/docs/guides/gift-card-integration-guide-system-architecture). + +#### Enabling digital wallets + +Digital wallets provide secure environments where customers can store their bank and credit card information in an encrypted form and use it when completing a purchase. This payment method enhances security by eliminating the need to enter sensitive data for each purchase. Instead, users authenticate within the digital wallet environment once. + +On VTEX, you can offer native digital wallets, such as [Google Pay](https://help.vtex.com/en/tracks/digital-wallet-e-wallet--6X8YyZBoVJpz5R8oXciTyu/61JMBvM5Vanqj6RaJsP8CT), or integrated digital wallets, such as [Apple Pay](https://help.vtex.com/en/tracks/digital-wallet-e-wallet--6X8YyZBoVJpz5R8oXciTyu/STKWiXJSR9ImPt5EEC2aL), [Samsung Pay](https://help.vtex.com/en/tutorial/configurar-samsung-pay-como-meio-de-pagamento--5Yj9rgzOCVYuGmAumQlfpP), and [PayPal](https://help.vtex.com/en/tutorial/configurar-paypal--4p3sD9u1moq2Aya2oc684w). Learn more in [Digital wallet (ewallet)](https://help.vtex.com/en/tracks/digital-wallet-e-wallet--6X8YyZBoVJpz5R8oXciTyu/7jLbdfch9Oe2yYbQa9zwE1). + +#### Customer Credit + +Customer Credit is a VTEX solution designed to offer credit to specific customers, enabling them to spread payments over time. With this app, you can access customer management, set up payment terms and installment plans, define credit limits, and monitor the status of issued invoices, among other features. + +Learn more in [Customer Credit - Overview](https://help.vtex.com/en/tutorial/customer-credit-overview--1uIqTjWxIIIEW0COMg4uE0) and [Customer Credit - Getting Started](https://help.vtex.com/en/tracks/customer-credit-getting-started--1hCRg21lXYy2seOKgqQ2CC/36grlQ69NK6OCuioeekyCs). + +## Orders + +As soon as the customer completes a purchase, an [order](https://help.vtex.com/en/tracks/orders--2xkTisx4SXOWXQel8Jg8sa/2sl6hj2eqwgqbDgTF6y5qE) is generated on VTEX. Orders can be managed through the VTEX Admin, in **Orders > [All Orders](https://help.vtex.com/en/tutorial/all-orders--2QTduKHAJMFIZ3BAsi6Pi)**, by accessing the [order details page](https://help.vtex.com/en/tutorial/order-details-page--2Y75n54Cc9VizrlG1N6ZNl), or via API. For an overview of developer content related to the [Orders API](https://developers.vtex.com/docs/api-reference/orders-api#overview), check the [Orders](https://developers.vtex.com/docs/guides/orders-overview) guide. + +### Before you begin with Orders + +The VTEX platform does not require mandatory settings for a store to manage its orders. Instead, it offers a variety of [optional settings](#optional-orders-settings) that can be strategic for different business models. + +However, for a customer to make a purchase and place an order, the store must have registered and priced products, offer [payment methods](https://help.vtex.com/en/tutorial/difference-between-payment-methods-and-payment-conditions--3azJenhGFyUy2gsocms42Q), and ensure that the order can be shipped. To do this, the following modules must be configured: + +- [Catalog](https://help.vtex.com/en/tracks/vtex-store-overview--eSDNk26pdvemF3XKM0nK9/75MX4aorniD0BYAB8Nwbo7#catalog) +- [Prices](https://help.vtex.com/en/tracks/vtex-store-overview--eSDNk26pdvemF3XKM0nK9/75MX4aorniD0BYAB8Nwbo7#prices) +- [Logistics](https://help.vtex.com/en/tracks/vtex-store-overview--eSDNk26pdvemF3XKM0nK9/75MX4aorniD0BYAB8Nwbo7#logistic) +- [Payments](#payments) + +### Order integration + +Stores frequently want to [integrate their orders](https://developers.vtex.com/docs/guides/erp-integration-guide) with systems such as ERP (Enterprise Resource Planning) and WMS (Warehouse Management System). The [backend implementation](https://help.vtex.com/en/tracks/vtex-store-overview--eSDNk26pdvemF3XKM0nK9/7euXDZR5CCnVFSrXyczIhu) allows stores to automate some actions in order processing, such as: + +- Receiving notifications about order progress and status within the [order flow](https://help.vtex.com/en/tutorial/order-flow-and-status--tutorials_196). +- Obtaining information on orders that need to be picked and packed. +- Sending the [invoice](https://help.vtex.com/en/tutorial/how-to-manually-invoice-an-order--7p1h852V5t54KyscpgxE2v) to the VTEX platform, which then forwards it to the customer. +- Making [changes](https://help.vtex.com/en/tutorial/changing-items-from-a-complete-order--tutorials_190) to order items. + +There are two different ways of tracking order status changes: [Feed](https://developers.vtex.com/docs/guides/orders-feed) or [Hook](https://developers.vtex.com/docs/guides/orders-feed#hook). Learn more about order integration in the [Backend integrations](https://help.vtex.com/en/tracks/vtex-store-overview--eSDNk26pdvemF3XKM0nK9/7euXDZR5CCnVFSrXyczIhu) article. + +### Managing orders + +In the VTEX Admin, under **Orders > [All Orders](https://help.vtex.com/en/tutorial/all-orders--2QTduKHAJMFIZ3BAsi6Pi)**, you can perform the following actions: + +- View a list of all store orders. +- Access order details on the [details page](https://help.vtex.com/en/tutorial/order-details-page--2Y75n54Cc9VizrlG1N6ZNl) by clicking the order. + +On the order details page, you can also track the progress of the [order flow](https://help.vtex.com/en/tutorial/order-flow-and-status--tutorials_196). The image below illustrates an example of this flow when the store acts as both a marketplace and a seller: + +![order-flow-en](//images.ctfassets.net/alneenqid6w5/5ObTRbhlsYxoaW0Lzw7RmS/3ea6fe2efb78e9b449acb2dac8b1700f/pedido_fluxo_completo_en.png) + +To find a purchase record in the VTEX Admin, you can either [filter orders](https://help.vtex.com/en/tutorial/filtering-all-orders--tutorials_192) on the **All Orders** page or use the global search bar, which is accessible from any page within the VTEX Admin. To search, simply select the `Orders` option in the right corner of the search bar and enter any of the following values: + +- Order ID +- Customer name +- Customer email +- Customer ID + +
    +You can only access details about orders created in the last two years. This same period applies to customers accessing their orders via the My Account page. +
    + +To enable customers to track their orders, VTEX offers two important features: [transactional emails](#transactional-emails) and a dedicated customer area called [My Account](#my-account-feature). + +#### Transactional emails + +VTEX natively offers the option of sending [transactional emails](https://help.vtex.com/en/tutorial/understanding-the-message-center--tutorials_84), enabling stores to automatically inform customers of order updates. In essence, as the order progresses through the processing flow, customers can receive notification emails. These emails keep them updated on key stages, such as payment approval and order shipping. + +The platform offers a series of [transactional email templates](https://help.vtex.com/en/tutorial/order-transactional-email-templates--3g2S2kqBOoSGcCaqMYK2my), but customizing these communications is also possible. The list below describes the main aspects of these optional settings, which are independent of each other: + +- **Alias**: Alternative email address automatically generated by the VTEX platform to [mask](https://help.vtex.com/en/tutorial/general-configurations-on-the-oms--tutorials_194) the customer's email in store transactional emails. This [type of conversation mask](https://help.vtex.com/en/tutorial/general-configurations-on-the-oms--tutorials_194) provides enhanced protection for customer data, as the alternative email is designed to be unreadable by external systems. + +- **Availability - Notify Me**: Configuration of the [Notify Me](https://help.vtex.com/en/tutorial/setting-up-the-notify-me-option--2VqVifQuf6Co2KG048Yu6e) button on product pages visible on the store website. This button appears when a product is out of stock, allowing customers to enter their email to receive a notification when the product is available for purchase again. + +#### My Account feature + +[My Account](https://help.vtex.com/en/tutorial/how-my-account-works--2BQ3GiqhqGJTXsWVuio3Xh) is the solution that gives customers autonomy to check their orders and update their personal information. It's a unique environment for each customer and can be accessed with a username and password. + +One of the advantages of **My Account** is that it facilitates more direct communication between the customer and the store. Additionally, it allows customers to take actions such as ordering again or canceling their orders. More efficient communication tends to reduce the need for customer service, resulting in cost savings for the store. + +### Optional Orders settings + +The following table shows some optional settings in the Orders module: + +| **Feature** | **Description** | +| :---: | :--- | +| Subscriptions | [Subscriptions](https://help.vtex.com/en/tutorial/como-funciona-a-assinatura--frequentlyAskedQuestions_4453) is an automatic order scheduler to simplify recurring purchases for store customers. The customer specifies the items they want to buy and how often the automatic orders should be placed.

    [Setting up subscriptions](https://help.vtex.com/en/tutorial/como-configurar-assinaturas--1FA9dfE7vJqxBna9Nft5Sj) is particularly interesting for business models such as supermarkets and pet stores, where customers consume the same products on a regular basis. | +| Telesales | The [telesales](https://help.vtex.com/en/tutorial/funcionalidades-de-televendas--UqhiccIRIK2KD0OqkzJaS) solution gives the customer service team more autonomy in assisting customers. By [configuring the telesales features](https://help.vtex.com/en/tutorial/como-configurar-as-funcionalidades-de-televendas--76FNgQP2Glc4umMJ5Yr50R), store operators can perform tasks such as:

    - Making purchases on behalf of a customer.
    - Manually adjusting item prices in a shopping cart.
    - Editing existing orders.
    - Managing customer profile information in [My Account](#my-account-feature).| +| Price divergence | In store [marketplace strategies](https://help.vtex.com/en/tutorial/estrategias-de-marketplace-na-vtex--tutorials_402) in the VTEX ecosystem, the price set by the seller can differ from the price offered by the marketplace. Scenarios such as promotions in the marketplace can affect the original price set by the seller for their product.

    To prevent order processing errors, VTEX sellers can [configure price divergence rules](https://help.vtex.com/en/tutorial/configuracao-da-regra-de-divergencia-de-valores--awAKP0sS5J8jgLs2g7pPe) and set parameters to allow the automatic authorization of orders with a price difference between the seller's set price and the marketplace offering. By implementing automatic rules for approving or rejecting orders with price discrepancies, the store can avoid the need for manual processing of each item, increasing operational efficiency. | + +Learn more in [Orders General Configuration](https://help.vtex.com/en/tutorial/configuracoes-gerais--tutorials_194). + +## Checkout + +Checkout is the last stage in the online shopping process, playing a significant role in achieving a good sales conversion rate. On the VTEX platform, the [Checkout](https://help.vtex.com/en/tutorial/checkout-vtex-visao-geral--7wcprkM7yZUflOqbzAN5SI) module is crucial for: + +- Providing information about the price and availability of products in the store. +- Adding items to and processing the shopping cart. +- Completing the purchase. + +### Before you begin with Checkout + +To ensure the checkout will work properly, the following modules must be correctly configured: [Catalog](https://help.vtex.com/en/tracks/catalogo-101--5AF0XfnjfWeopIFBgs3LIQ/3rA2tTpIoEXdv2nzC27zxR), [Logistics](https://help.vtex.com/en/tracks/logistica-101--13TFDwDttPl9ki9OXQhyjx), [Prices](https://help.vtex.com/en/tracks/precos-101--6f8pwCns3PJHqMvQSugNfP#), [Promotions](https://help.vtex.com/en/tracks/promocoes--6asfF1vFYiZgTQtOzwJchR/2a2D0K85Ahvs4hLnL3Ag7N#), [Payments](https://help.vtex.com/en/tracks/pagamentos--6GAS7ZzGAm7AGoEAwDbwJG/kdPbEIWf8Xq8tESQvViMB#), and [Orders](https://help.vtex.com/en/tracks/pedidos--2xkTisx4SXOWXQel8Jg8sa/2sl6hj2eqwgqbDgTF6y5qE). + +![checkout-en](//images.ctfassets.net/alneenqid6w5/57AJQIGKk5fuwN8SRMenM0/fd3e825135b5ca4f2a1c3b976bf9d9ad/checkout_image_EN.jpg) + +Sharing information allows processing details regarding availability, prices, applicable promotions, shipping options, and payment methods. + +### Customizing the store's checkout + +The customizations described below are optional and aim to improve the performance of the checkout process. Before configuring them, we recommend analyzing the most suitable options for your store's operation. + +- [Optimizing shipping options at checkout](#optimizing-shipping-options-at-checkout) +- [Abandoned cart](#abandoned-cart) +- [Changing the price of an item in the shopping cart](#changing-the-price-of-an-item-in-the-shopping-cart) +- [Minimum order amount and maximum item quantity per SKU](#minimum-order-amount-and-maximum-item-quantity-per-sku) +- [Geolocation at checkout](#geolocation-at-checkout) +- [Checkout UI Custom app](#checkout-ui-custom-app) + +### Optimizing shipping options at checkout + +Solution that allows you to trigger a combination of existing data, showing customers the fastest and cheapest shipping options for the products selected in their cart. Other shipping options (with higher costs or longer delivery times) will not be displayed at checkout, improving the customer experience. + +Learn more in [Optimization of shipping options at Checkout](https://help.vtex.com/en/tutorial/otimizacao-das-opcoes-de-entrega-no-checkout--6DeGO9eBSFWe4XkoS0SxAB). + +### Abandoned cart + +This feature allows sending emails to customers who have created a shopping cart but have not completed the purchase. + +
    +Configuring the abandoned cart feature during the onboarding process allows forwarding all future carts for customer review, encouraging them to complete their purchases. +
    + +Learn more in [Setting up Cart Abandonment](https://help.vtex.com/en/tutorial/configurar-carrinho-abandonado--tutorials_740). + +### Changing the price of an item in the shopping cart + +On the VTEX platform, stores can manually adjust the price of an item (SKU) in the cart at checkout. This feature can be used to apply special discounts, correct pricing errors, create custom offers, address price-related complaints, or adjust shipping costs. + +
    +Only users with the necessary roles and permissions within the VTEX Admin can make these changes. +
    + +Learn more in [Change the price of an item in the shopping cart](https://help.vtex.com/en/tutorial/modificar-o-preco-de-um-item-no-carrinho-de-compras--7Cd37aCAmtL1qmoZJJvjNf). + +### Minimum order amount and maximum item quantity per SKU + +In ecommerce operations, the logistics cost associated with product shipping plays a crucial role in maintaining competitiveness. This cost is influenced by factors such as the total amount in the shopping cart and the number of units of the same SKU in the cart. + +Implementing a minimum order amount can improve efficiency for sellers who deliver in batches, avoiding orders with low total amounts or few items, which may be economically unviable. + +Learn more in [How to configure minimum order value and maximum quantity of items per SKU](https://help.vtex.com/en/tutorial/como-configurar-valor-minimo-de-pedido-e-quantidade-maxima-de-itens-por-sku--7JqipPUBxtKz0m4OlAyKs9). + +### Geolocation at checkout + +The geolocation solution allows customers to use Google Maps on the store checkout screen for specifying their delivery location, as an alternative to entering the postal code. After indicating the delivery point, the shipping cost of the order will be calculated and displayed. This cost is based on the rates set by the merchant for deliveries within the selected area on the map (coordinate polygons). + +In addition to automatically calculating the shipping cost, if the store offers the option of in-store pickup, geolocation can help customers find the nearest store based on their current location. + +Learn more in [Setting up geolocation at checkout](https://help.vtex.com/en/tutorial/geolocalizacao-no-checkout--tutorials_4345). + +### Checkout UI Custom app + +This app allows different visual customizations to be applied to the store checkout screen. + +Learn more in [Checkout UI Custom](https://developers.vtex.com/docs/apps/vtex.checkout-ui-custom). diff --git a/docs/tracks/en/vtex-support.md b/docs/tracks/en/vtex-support.md new file mode 100644 index 000000000..19b3df2a0 --- /dev/null +++ b/docs/tracks/en/vtex-support.md @@ -0,0 +1,33 @@ +--- +title: 'VTEX Support' +id: 7w7cUmbrdPEKpTMItjXEB8 +status: PUBLISHED +createdAt: 2023-12-19T12:23:03.789Z +updatedAt: 2024-05-23T17:44:36.531Z +publishedAt: 2024-05-23T17:44:36.531Z +firstPublishedAt: 2024-02-22T14:09:33.306Z +contentType: trackArticle +productTeam: Billing +slug: vtex-support +locale: en +trackId: 4AXsGdGHqExp9ZkiNq9eMy +trackSlugEN: support-at-vtex +--- + +When clients and partners need support, they can count on VTEX assistance, which includes our documentation portals, VTEX Community, and our online support, as shown in the table below: + +| **Channel** | **Artigos** | +|--------------|-------------| +| [Help Center](https://help.vtex.com/pt/) | Documentation portal intended for merchants, support teams and business decision-makes who work with the platform's administrative dashboard, the VTEX Admin. | +| [Developer Portal](https://developers.vtex.com/) | Documentation portal intended for developers and technical users working with the VTEX platform. | +| [VTEX Community](https://community.vtex.com/) | Official VTEX community. This is where you share questions, ideas, and create connections within the VTEX ecosystem. | +| [VTEX Support](https://help.vtex.com/en/faq/how-does-vtex-support-work--3kACEfni4m8Yxa1vnf2ebe) | Official VTEX support provided virtually by experts. If your issue needs access to data privacy, open a [technical](https://help.vtex.com/en/tutorial/opening-tickets-to-vtex-support--16yOEqpO32UQYygSmMSSAM#technical), [billing](https://help.vtex.com/en/tutorial/opening-tickets-to-vtex-support--16yOEqpO32UQYygSmMSSAM#financial), or [commercial](https://help.vtex.com/en/tutorial/opening-tickets-to-vtex-support--16yOEqpO32UQYygSmMSSAM#commercial) support request. + +This track is dedicated to describing the virtual support provided by VTEX and is structured as follows: + +- [How VTEX Support works](https://help.vtex.com/en/tracks/support-at-vtex--4AXsGdGHqExp9ZkiNq9eMy/2Ik9CGbPeZIHHaYFsuyId3) +- [Opening tickets](https://help.vtex.com/en/tracks/support-at-vtex--4AXsGdGHqExp9ZkiNq9eMy/6EboD7Y1BOLlWdT8JM15EE) +- [Technical support](https://help.vtex.com/en/tracks/support-at-vtex--4AXsGdGHqExp9ZkiNq9eMy/3thRAdTB3gGwTB0e1fVL3T) +- [Billing support](https://help.vtex.com/en/tracks/support-at-vtex--4AXsGdGHqExp9ZkiNq9eMy/3g2mhmPDx5GszNgLDICzsl) +- [Commercial support](https://help.vtex.com/en/tracks/support-at-vtex--4AXsGdGHqExp9ZkiNq9eMy/3KQWGgkPOwbFTPfBxL7YwZ) +- [Contract termination](https://help.vtex.com/en/tracks/support-at-vtex--4AXsGdGHqExp9ZkiNq9eMy/3TUpFItxp8L1WZAD1JuYfF) diff --git a/docs/tracks/en/what-are-clustered-payment-conditions.md b/docs/tracks/en/what-are-clustered-payment-conditions.md index 847604c8a..3c6995824 100644 --- a/docs/tracks/en/what-are-clustered-payment-conditions.md +++ b/docs/tracks/en/what-are-clustered-payment-conditions.md @@ -3,8 +3,8 @@ title: 'What are Clustered Payment Conditions?' id: 4z2upCJ2om27Cs0BVJRA0U status: PUBLISHED createdAt: 2020-11-18T11:49:06.387Z -updatedAt: 2022-02-07T13:17:58.519Z -publishedAt: 2022-02-07T13:17:58.519Z +updatedAt: 2024-05-07T19:41:05.528Z +publishedAt: 2024-05-07T19:41:05.528Z firstPublishedAt: 2020-11-18T17:37:30.544Z contentType: trackArticle productTeam: Financial @@ -21,6 +21,3 @@ This functionality is currently in Closed Beta (testing stage) and is not availa
    This customization is done using our [Master Data](https://help.vtex.com/en/tutorial/what-is-master-data--4otjBnR27u4WUIciQsmkAw "Master Data") database. - -Next, you will learn how to use this feature in your store’s operation. - diff --git a/docs/tracks/en/what-is-a-logistics-route.md b/docs/tracks/en/what-is-a-logistics-route.md index 851a65f91..bb1d4d026 100644 --- a/docs/tracks/en/what-is-a-logistics-route.md +++ b/docs/tracks/en/what-is-a-logistics-route.md @@ -33,4 +33,4 @@ To add a loading dock to a store's admin, follow the steps detailed in this [lin ### Carrier A carrier is used to distribute orders to the their respective end users and is comprised of a fleet of vehicles that will perform the actual deliveries. The distribution center sends orders out for delivery directly to the carrier that will be used to complete the process until its final destination. -![EN Conceitos Logística](https://images.ctfassets.net/alneenqid6w5/4G4LhYlo2dWZKdyM17uxry/745f847e0eae518e231c98bfff99906e/EN_Conceitos_Log__stica.png) +![EN Conceitos Logística](//images.ctfassets.net/alneenqid6w5/4G4LhYlo2dWZKdyM17uxry/745f847e0eae518e231c98bfff99906e/EN_Conceitos_Log__stica.png) diff --git a/docs/tracks/en/what-is-conversational-commerce-vtex.md b/docs/tracks/en/what-is-conversational-commerce-vtex.md index 1185c2167..05bb725e5 100644 --- a/docs/tracks/en/what-is-conversational-commerce-vtex.md +++ b/docs/tracks/en/what-is-conversational-commerce-vtex.md @@ -1,10 +1,10 @@ --- title: 'What is VTEX Conversational Commerce?' id: 1NwwADrU70v3roPUV7dWxI -status: PUBLISHED +status: DRAFT createdAt: 2022-08-23T14:47:50.242Z -updatedAt: 2023-04-18T15:02:45.235Z -publishedAt: 2023-04-18T15:02:45.235Z +updatedAt: 2024-01-05T17:13:58.076Z +publishedAt: firstPublishedAt: 2022-08-23T17:46:55.444Z contentType: trackArticle productTeam: Shopping diff --git a/docs/tracks/en/what-is-instore.md b/docs/tracks/en/what-is-instore.md index 917f945f7..bf669740d 100644 --- a/docs/tracks/en/what-is-instore.md +++ b/docs/tracks/en/what-is-instore.md @@ -3,8 +3,8 @@ title: 'What is VTEX Sales App?' id: 7fnnVlG3Kv1Tay9iagc5yf status: PUBLISHED createdAt: 2020-06-28T13:07:24.773Z -updatedAt: 2023-05-31T15:45:55.825Z -publishedAt: 2023-05-31T15:45:55.825Z +updatedAt: 2024-05-13T18:03:19.146Z +publishedAt: 2024-05-13T18:03:19.146Z firstPublishedAt: 2020-06-28T13:12:31.221Z contentType: trackArticle productTeam: Shopping @@ -24,19 +24,12 @@ With that, you’ll be able to implement an Endless Aisle strategy, which helps - Avoid stockout and never miss a sale. - Have real-time visibility of your inventory. -- Benefit from an intelligent search and items lookup. +- Benefit from an intelligent search and items lookup, when [Intelligent Search](https://help.vtex.com/en/tracks/vtex-intelligent-search--19wrbB7nEQcmwzDPl1l4Cb/3qgT47zY08biLP3d5os3DG) is installed on the website. . - Build mixed cart transactions. -On the fulfillment side of your operation, VTEX Sales App will help you to: - -- Attract foot traffic and increase sales. -- Have an efficient order picking workflow. -- Guarantee your products are always available, with wiser shipping options. -- Lower fulfillment time and cost with Smart Routing. - Finally, with VTEX Sales App, the purchasing process becomes faster, both while adding products to the cart and during payment and confirmation. -The checkout process no longer needs to be done at a fixed desk. Starting and finishing sales can be done anywhere in the store, which reduces queues and makes the customer experience smoother. +The checkout process no longer needs to be done from a physical and fixed location. Starting and finishing sales can be done anywhere in the store, which reduces queues and makes the customer experience smoother. Your sales associates will have a 360º view of the consumer and will be able to create memorable and frictionless shopping experiences. diff --git a/docs/tracks/en/what-is-lengow.md b/docs/tracks/en/what-is-lengow.md index 715f9c273..e81b90f99 100644 --- a/docs/tracks/en/what-is-lengow.md +++ b/docs/tracks/en/what-is-lengow.md @@ -18,7 +18,7 @@ Since 2009, [Lengow](https://www.lengow.com/) has grown in the European market b The [Lengow connector](https://apps.vtex.com/vtex-lengow/p) for VTEX allows your store to use their e-commerce feed management solution to increase the visibility and profitability of your products on Amazon, Google Shopping, Facebook, eBay, Criteo and others. -
    Lengow
    +
    Lengow
    Once the connector app is set up, your catalog feed will become available in Lengow and your products will be ready to be published on the channels of your choice. As you sell across different channels, orders and product stock levels will be automatically kept in sync between VTEX and Lengow. diff --git a/docs/tracks/en/what-is-the-cms.md b/docs/tracks/en/what-is-the-cms.md index 2df70a6ce..5efa7bbe1 100644 --- a/docs/tracks/en/what-is-the-cms.md +++ b/docs/tracks/en/what-is-the-cms.md @@ -14,7 +14,7 @@ trackId: 2YcpgIljVaLVQYMzxQbc3z trackSlugEN: cms --- -![CMS Capa overview](https://images.ctfassets.net/alneenqid6w5/5FaFzk5z2vdyWIKl5AlCby/19a53d3f1e02f7f01e1a4a6250da2b20/CAPA_OVERVIEW_CMS.png) +![CMS Capa overview](//images.ctfassets.net/alneenqid6w5/5FaFzk5z2vdyWIKl5AlCby/19a53d3f1e02f7f01e1a4a6250da2b20/CAPA_OVERVIEW_CMS.png) CMS (Content Management System) is a feature dedicated to manage content in a constant and practical manner. diff --git a/docs/tracks/en/what-is-the-master-user.md b/docs/tracks/en/what-is-the-master-user.md index 743f74187..30636e3b2 100644 --- a/docs/tracks/en/what-is-the-master-user.md +++ b/docs/tracks/en/what-is-the-master-user.md @@ -26,7 +26,7 @@ If your user has role to the Account management module, you can verify who is th By clicking on the desired account name, the Sponsor user's name and email are in the __Contact__ section. -![usuario-master-contato en](https://images.ctfassets.net/alneenqid6w5/3ezUM1WmYEcIkGOoKm2s8e/0d14ffe3cce780a79f6111b46943db80/contato_usuario_master_en.png) +![usuario-master-contato en](//images.ctfassets.net/alneenqid6w5/3ezUM1WmYEcIkGOoKm2s8e/0d14ffe3cce780a79f6111b46943db80/contato_usuario_master_en.png) Among the actions that only the Sponsor user can take are: - Reindex the catalog. diff --git a/docs/tracks/en/what-is-vtex-payment.md b/docs/tracks/en/what-is-vtex-payment.md index 55c5ef933..88d7f2c5f 100644 --- a/docs/tracks/en/what-is-vtex-payment.md +++ b/docs/tracks/en/what-is-vtex-payment.md @@ -1,10 +1,10 @@ --- title: 'What is VTEX Payment?' id: 1lZWKCGdy7xpYjukTLfFJL -status: PUBLISHED +status: DRAFT createdAt: 2020-05-28T17:29:51.035Z -updatedAt: 2023-03-14T22:08:12.345Z -publishedAt: 2023-03-14T22:08:12.345Z +updatedAt: 2023-10-05T14:12:50.764Z +publishedAt: firstPublishedAt: 2020-05-29T17:47:57.806Z contentType: trackArticle productTeam: Financial diff --git a/docs/tracks/en/what-to-configure-in-wish-prior-to-the-integration.md b/docs/tracks/en/what-to-configure-in-wish-prior-to-the-integration.md index 578f55ddd..d797ddc3a 100644 --- a/docs/tracks/en/what-to-configure-in-wish-prior-to-the-integration.md +++ b/docs/tracks/en/what-to-configure-in-wish-prior-to-the-integration.md @@ -3,8 +3,8 @@ title: 'What to configure in Wish prior to the integration' id: 4mIn8NE9McE9BxKsAf9IcB status: PUBLISHED createdAt: 2019-11-13T16:43:49.316Z -updatedAt: 2020-02-13T15:01:13.402Z -publishedAt: 2020-02-13T15:01:13.402Z +updatedAt: 2023-09-22T20:08:35.507Z +publishedAt: 2023-09-22T20:08:35.507Z firstPublishedAt: 2019-11-19T17:27:37.060Z contentType: trackArticle productTeam: Channels diff --git a/docs/tracks/en/whatsapp-integration.md b/docs/tracks/en/whatsapp-integration.md index 87548a44d..c3c1c709a 100644 --- a/docs/tracks/en/whatsapp-integration.md +++ b/docs/tracks/en/whatsapp-integration.md @@ -1,10 +1,10 @@ --- title: 'WhatsApp Integration' id: 33sM0SVrwffWhAhAgiGrZb -status: PUBLISHED +status: DRAFT createdAt: 2022-08-23T15:11:28.551Z -updatedAt: 2023-04-25T20:26:48.598Z -publishedAt: 2023-04-25T20:26:48.598Z +updatedAt: 2024-01-05T17:14:09.083Z +publishedAt: firstPublishedAt: 2022-08-23T17:47:05.529Z contentType: trackArticle productTeam: Shopping @@ -45,7 +45,7 @@ In addition to sending this information, the administrator must authorize the fo We also recommend [checking your store with Meta](https://www.facebook.com/business/help/1095661473946872?id=180505742745347). This step is optional for integration, but is mandatory if: * You want to initiate conversations, such as product tracking warnings, for your customers through WhatsApp. -* You want your business account to be [official](https://developers.facebook.com/micro_site/url/?click_from_context_menu=true&country=BR&destination=https%3A%2F%2Fdevelopers.facebook.com%2Fdocs%2Fwhatsapp%2Foverview%2Fbusiness-accounts%2F%3Ftranslation%23official-business-account&event_type=click&last_nav_impression_id=0txQ0CoZfJfxi7cez&max_percent_page_viewed=44&max_viewport_height_px=869&max_viewport_width_px=1794&orig_http_referrer=https%3A%2F%2Fdevelopers.facebook.com%2Fdocs%2Fwhatsapp%2Foverview%2Fbusiness-accounts%2F%3Ftranslation&orig_request_uri=https%3A%2F%2Fdevelopers.facebook.com%2Fajax%2Fdocs%2Fnav%2F%3Ftranslation%26path1%3Dwhatsapp%26path2%3Doverview%26path3%3Dbusiness-accounts®ion=latam&scrolled=true&session_id=2nAsnwfEzmFrzLZoM&site=developers), which allows the display of the name of the store instead of the phone number on the list and with the seal selo oficial whatsapp. +* You want your business account to be [official](https://developers.facebook.com/micro_site/url/?click_from_context_menu=true&country=BR&destination=https%3A%2F%2Fdevelopers.facebook.com%2Fdocs%2Fwhatsapp%2Foverview%2Fbusiness-accounts%2F%3Ftranslation%23official-business-account&event_type=click&last_nav_impression_id=0txQ0CoZfJfxi7cez&max_percent_page_viewed=44&max_viewport_height_px=869&max_viewport_width_px=1794&orig_http_referrer=https%3A%2F%2Fdevelopers.facebook.com%2Fdocs%2Fwhatsapp%2Foverview%2Fbusiness-accounts%2F%3Ftranslation&orig_request_uri=https%3A%2F%2Fdevelopers.facebook.com%2Fajax%2Fdocs%2Fnav%2F%3Ftranslation%26path1%3Dwhatsapp%26path2%3Doverview%26path3%3Dbusiness-accounts®ion=latam&scrolled=true&session_id=2nAsnwfEzmFrzLZoM&site=developers), which allows the display of the name of the store instead of the phone number on the list and with the seal selo oficial whatsapp. ## Created by the client via the VTEX Admin @@ -62,17 +62,17 @@ After installing the app, VTEX will share the VTEX Conversational Commerce Admin Then, follow the steps below: 1. Log in to the VTEX Admin using the URL provided by the support team. You will be directed to the screen below: -![Track 101 - Conversational Commerce 1 - PT](https://images.ctfassets.net/alneenqid6w5/Zg2VTR41pSMleFi6bpcLT/cf9fb66691f9ec8f18a184099c70f3bf/Screenshot_2022-10-04_at_18-05-46_Track_101_-_Conversational_Commerce.png) +![Track 101 - Conversational Commerce 1 - PT](//images.ctfassets.net/alneenqid6w5/Zg2VTR41pSMleFi6bpcLT/cf9fb66691f9ec8f18a184099c70f3bf/Screenshot_2022-10-04_at_18-05-46_Track_101_-_Conversational_Commerce.png) 2. Click the `Configure WhatsApp Business Account` button. 3. A Facebook window will open for configuration. Log in with the desired Business Manager Admin profile. 4. Select the `Create a WhatsApp Business Account` option. 5. Enter the account name for your WhatsApp profile. 6. Select the category and enter the account description. -![Track 101 - Conversational Commerce 2 - PT](https://images.ctfassets.net/alneenqid6w5/1DbUwuYgXSleNYBzDnS72n/e935883f195905d78f9c2209b1cc324b/Screenshot_2022-10-04_at_18-07-00_Track_101_-_Conversational_Commerce.png) +![Track 101 - Conversational Commerce 2 - PT](//images.ctfassets.net/alneenqid6w5/1DbUwuYgXSleNYBzDnS72n/e935883f195905d78f9c2209b1cc324b/Screenshot_2022-10-04_at_18-07-00_Track_101_-_Conversational_Commerce.png) 7. Check the phone number you want to associate with the account via the code sent to the phone. 8. Notify VTEX support to complete the configuration. Once the configuration is complete, the alert below will be displayed in the Admin. -![Track 101 - Conversational Commerce 3 - PT](https://images.ctfassets.net/alneenqid6w5/3RkQDfGaL3r5KV7j8uTXRH/6f32bb6973f7762a6eb06f12cd596e32/Screenshot_2022-10-04_at_18-07-47_Track_101_-_Conversational_Commerce.png) +![Track 101 - Conversational Commerce 3 - PT](//images.ctfassets.net/alneenqid6w5/3RkQDfGaL3r5KV7j8uTXRH/6f32bb6973f7762a6eb06f12cd596e32/Screenshot_2022-10-04_at_18-07-47_Track_101_-_Conversational_Commerce.png) diff --git a/docs/tracks/es/access-to-the-customers-last-cart.md b/docs/tracks/es/access-to-the-customers-last-cart.md index 261342adf..a9e5645ba 100644 --- a/docs/tracks/es/access-to-the-customers-last-cart.md +++ b/docs/tracks/es/access-to-the-customers-last-cart.md @@ -20,4 +20,4 @@ Al tener acceso a esta información, el vendedor puede intentar completar la ven Simplemente haga clic en `Acceder` para ver los productos en el carrito abandonado. -![last-cart-es](https://images.ctfassets.net/alneenqid6w5/5A40nJsnX5wRDlHJGn9ZsD/13c98f924fcee93b1a04f4bcd9f91821/last-cart-ES.png) +![last-cart-es](//images.ctfassets.net/alneenqid6w5/5A40nJsnX5wRDlHJGn9ZsD/13c98f924fcee93b1a04f4bcd9f91821/last-cart-ES.png) diff --git a/docs/tracks/es/accounts-and-architecture.md b/docs/tracks/es/accounts-and-architecture.md new file mode 100644 index 000000000..fbfd5dc64 --- /dev/null +++ b/docs/tracks/es/accounts-and-architecture.md @@ -0,0 +1,126 @@ +--- +title: 'Cuentas y arquitectura' +id: 4yPqZQyj0t675QpcG7H6yl +status: PUBLISHED +createdAt: 2024-01-09T00:00:08.724Z +updatedAt: 2024-02-22T17:18:14.922Z +publishedAt: 2024-02-22T17:18:14.922Z +firstPublishedAt: 2024-02-22T14:06:20.581Z +contentType: trackArticle +productTeam: Others +slug: cuentas-y-arquitectura +locale: es +trackId: eSDNk26pdvemF3XKM0nK9 +trackSlugES: serie-de-la-tienda-vtex +--- + +VTEX ofrece muchas funcionalidades y productos cuya disponibilidad puede variar dependiendo del [tipo de cuenta](#tipos-de-cuenta-vtex), ya que cada tipo fue creado para escenarios específicos. Antes de empezar a planificar la [arquitectura de la tienda](#arquitectura-de-la-tienda) y definir los [partners de implementación](#partners-de-implementacion), es importante conocer las principales características de las cuentas. + +## Tipos de cuenta VTEX + +La definición de la arquitectura de una tienda VTEX depende de la cuenta VTEX. Esto se debe a que algunas funcionalidades solo se ofrecen mediante ciertos tipos de cuenta y cada una se adapta a determinados modelos de negocio. La mejor cuenta es la que mejor refleja la estructura de ese modelo de negocio. + +Los tipos de cuenta VTEX son: + +- **Cuenta principal (estándar):** es la cuenta VTEXprimordial y permite crear el sitio web de la tienda, configurar todos los ajustes nativos y contratar todos los servicios de la plataforma. +- [Cuenta franquicia](https://help.vtex.com/es/tutorial/o-que-e-conta-franquia--kWQC6RkFSCUFGgY5gSjdl): es una cuenta asociada a la cuenta principal. No tiene un sitio web propio y su característica más importante es que no permite configurar un catálogo propio, sino que lo recibe de la cuenta principal. Este tipo de cuenta se recomienda para operaciones que tienen tiendas físicas, franquicias y representantes de marca. No es obligatorio que la tienda tenga una red de franquicias para beneficiarse de los recursos de una cuenta franquicia VTEX. +- [Cuenta Seller Portal](https://help.vtex.com/es/tutorial/seller-criar-conta-no-seller-portal--3gn2Q5rMhgu0jjX7AiiHcs): es una cuenta asociada a una cuenta principal. No tiene sitio web propio y su característica más importante es que convierte la tienda en un marketplace para [sellers white label](https://help.vtex.com/es/tutorial/seller-white-label--5orlGHyDHGAYciQ64oEgKa) o sellers externos que no forman parte del ecosistema VTEXy les permite activar su propio catálogo en el marketplace VTEX. En otras palabras, es una edición de la plataforma VTEXdirigida a los sellers de la cuenta principal. + +La siguiente imagen muestra una visión general para ayudarte a [elegir entre la cuenta estándar, franquicia o Seller Portal](https://help.vtex.com/es/tutorial/escolher-entre-conta-padrao-conta-franquia-ou-seller-portal--4S90HzzhMyZESsHqrnUs78): + +![main_account_franchise_seller_portal_ES](//images.ctfassets.net/alneenqid6w5/4NfyGbu9eVJFRc6EfCpTHr/befcaed2563320ca9280d44759fe4962/main_account_franchise_seller_portal_ES.png) + +## Recursos de las cuentas + +Hay varios factores que se deben considerar al [elegir entre la cuenta estándar, franquicia o Seller Portal.](https://help.vtex.com/es/tutorial/escolher-entre-conta-padrao-conta-franquia-ou-seller-portal--4S90HzzhMyZESsHqrnUs78) La tabla a continuación describe los principales recursos de cada una: + +| **Tipo de cuenta** | **Características principales** | +| :---: | :--- | +| Cuenta principal (estándar) |
    • Tiene frontend y sitio web propio.
    • Puede convertirse en multitienda y tener varios sitios web y tiendas, cada uno con su propia política comercial.
    • Tiene su propio entorno en el Admin VTEX para gestionar la operación.
    • Puede tener cuentas franquicia y Seller Portal y contratar nuevos entornos.
    • Permite operar como seller VTEX y marketplace VTEX de forma nativa y conectarse con todas las tiendas del ecosistema VTEX.
    • Puede configurar sellers white label en cuentas franquicia.
    • Puede vender de forma nativa el stock de sus cuentas franquicia en otros marketplaces VTEX mediante la funcionalidad Multilevel Omnichannel Inventory (MOI).
    • Puede integrarse con sellers externos y marketplaces externos.
    • Puede contratar productos add-on.
    | +| Cuenta franquicia |
    • No tiene frontend ni sito web propio.
    • Tiene un entorno propio en el Admin VTEX para gestionar la operación.
    • No tiene catálogo propio y refleja la estructura de catálogo exacta de la cuenta principal.
    • Puede configurar precios y promociones.
    • Tiene almacén y stock propios.
    • El stock de la cuenta franquicia puede ser vendido en otros marketplaces VTEX que estén conectados con la cuenta principal a través de Multilevel Omnichannel Inventory (MOI).
    | +| Cuenta Seller Portal |
    • No tiene frontend ni sito web propio.
    • La cuenta principal tiene una página de Gestión de sellers. A su vez, cada seller cuenta un entorno independiente en el Admin del Seller Portal.
    • El seller puede configurar stock y precio, gestionar productos compartidos con el marketplace, facturar pedidos, activar promociones, procesar pagos y contar con logística propia.
    | + +
    +

    Marketplaces en VTEX

    Además de proporcionar gran versatilidad en la arquitectura de la tienda, nuestro ecosistema permite que cada tienda cuente con una serie de estrategias de marketplace tales como:

    +
    + +## Arquitectura de la tienda + +La plataforma VTEX ofrece a diversos modelos y tamaños de negocio todas las funcionalidades y configuraciones necesarias para sus operaciones. Por ejemplo, una tienda puede tener una estrategia diferente en cada canal de venta a través de [políticas comerciales](https://help.vtex.com/es/tracks/serie-de-la-tienda-vtex--eSDNk26pdvemF3XKM0nK9/4EPwTXx5oFdSG1dA3zIchz#politicas-comerciales) y configurar un catálogo, precio y logística distinta para cada canal. Solo es necesario [contratar nuevas políticas comerciales](https://help.vtex.com/es/tutorial/contratacao-de-politica-comercial-adicional--61vuFOw4yGh6nwSmkLJL1X). + +Sin embargo, el uso simultáneo de muchas políticas comerciales puede afectar el desempeño de la tienda y hacer que sea más lenta, ya que los cambios deben actualizarse en múltiples políticas. Dependiendo del modelo de negocio y la complejidad de la operación, se puede crear segmentación utilizando las siguientes opciones: + +- [Multitiendas](#multitienda) +- [Entornos adicionales](#entorno-adicional) + +La siguiente imagen es un ejemplo de la relación entre la cuenta principal, entorno (subcuenta), multitiendas (tiendas) y políticas comerciales: + +![multistore_aditional_environment_ES](//images.ctfassets.net/alneenqid6w5/6XOI59M49L18E99hSDpgWe/a0d486cc33bba9057698b54eb2f8eaf4/multistore_aditional_environment_ES.png) + +### Multitienda + +[Multitienda o multidominio ](https://help.vtex.com/es/tutorial/escolhendo-entre-arquitetura-multi-loja-ou-ambiente-adicional--4HRNpa1OCKZ5YzP8yiilBL)es la funcionalidad que permite crear otras tiendas asociadas a la cuenta principal cuya gestión se llevará a cabo en el mismo entorno administrativo. Esto significa que cada tienda tendrá su propio [storefront](https://help.vtex.com/es/tracks/serie-de-la-tienda-vtex--eSDNk26pdvemF3XKM0nK9/67SCtUreXxKYWhZh8n0zvZ) y dominio, aunque pueden compartir la configuración de módulos, como catálogo, logística, precios, entre otros. + +Algunas de las principales ventajas de [crear multitiendas](https://help.vtex.com/es/tutorial/como-criar-multiloja-multidominio--tutorials_510) son la facilidad que le brinda a la empresa de comercializar productos con nichos diferentes, la practicidad al vender múltiples marcas y la agilidad al ofrecer diversos productos en tiendas y canales distintos. + +Los siguientes escenarios son ejemplos de casos en los que tener múltiples tiendas asociadas a un mismo entorno es estratégico: + +- **Tienda nacional e internacional:** hay una tienda para el país de origen de la operación y otra para el mercado internacional. +- **Segmentación pornicho:** se aplica a las empresas con un amplio nicho y que tienen tiendas separadas según la oferta de diferentes tipos de productos dirigidos a públicos distintos. +- **Operaciones distintas:** para los negocios que tienen operaciones B2C y B2B, por ejemplo, puede ser estratégico tener tiendas separadas para cada tipo de operación, pero que compartan muchas configuraciones e información y, así, mantener la gestión centralizada y ágil. + +Además de la combinación de políticas comerciales y multitiendas, VTEX permite contratar un nuevo entorno, como se explica a continuación. + +### Entorno adicional + +Una cuenta VTEX estándar puede separar por completo el espacio de gestión de las operaciones; solo hay que [contratar un nuevo entorno](https://help.vtex.com/es/tutorial/contratar-novo-ambiente--tutorials_2542). Esto significa que cada Admin VTEX estará asociado a una cuenta propia y tendrá una configuración de storefront y módulos de la plataforma independientes. + +Algunos casos de uso comunes para contratar un nuevo entorno son cuando se quiere tener un [entorno exclusivo para pruebas](https://help.vtex.com/es/tracks/serie-de-la-tienda-vtex--eSDNk26pdvemF3XKM0nK9/6xYnNxDHUcY6FyChgziCoH#4-pruebas-antes-del-go-live) (Quality Assurance - QA) o un entorno completamente separado para gestionar otra operación como B2C, B2B o B2E. + +## Elegirentre multitienda y ambiente adicional + +La siguiente tabla presenta los puntos importantes que se deben tomar en cuenta al decidir entre una arquitectura multitienda, entorno adicional o una combinación de ambas: + +| **Tema** | **Multitienda (tiendas)** | **Entorno adicional (subcuentas)** | +| :---: | :--- | :--- | +| Arquitectura | Un __solo entorno administrativo__ en el Admin VTEX asociado a dos o más tiendas [store names](https://help.vtex.com/es/tutorial/o-que-e-store-name--3gh9mTNeMgs6Qe44e8IqQK). Todas las tiendas están vinculadas al **mismo [account name](https://help.vtex.com/es/tutorial/o-que-e-account-name--i0mIGLcg3QyEy8OCicEoC)**. | **Múltiples entornos administrativos** en el Admin VTEX con configuraciones completamente independientes. Cada entorno tiene un **[account name](https://help.vtex.com/es/tutorial/o-que-e-account-name--i0mIGLcg3QyEy8OCicEoC) propio.** | +| Mapa del sitio | Un único **[mapa del sitio](https://help.vtex.com/es/tutorial/rastreamento-google-search-console-sitemap--tutorials_575) para la cuenta principal que se comparte** entre todas las tiendas.| Cada cuenta tiene un **[mapa del sitio](https://help.vtex.com/es/tutorial/rastreamento-google-search-console-sitemap--tutorials_575) propio**. | +| Segmentación de ventas | Las tiendas pueden __segmentar experiencias de compra mediante políticas comerciales__. Esto también ayuda a mantener el desempeño de cada tienda, ya que no es necesario tener múltiples políticas comerciales activas. | Muchas posibilidades para segmentar y personalizar las ventas, ya que cada entorno puede __combinar varias políticas comerciales y multitiendas__. | +| Tipo de equipo | Un __mismo equipo gestiona__ la operación o, si hay varios equipos, la similitud en las configuraciones entre tiendas permite compartir eficientemente los ajustes de catálogo, logística y precio, entre otras. Todos los usuarios son **gestionados a través del mismo [License Manager](https://help.vtex.com/es/tutorial/visao-geral-do-modulo-license-manager)**. | __Diferentes tipos de equipos__ dentro de la empresa están encargados de distintas operaciones. __Cada entorno tiene un License Manager__ y los [usuarios](https://help.vtex.com/es/tutorial/gerenciando-usuarios--tutorials_512?&utm_source=autocomplete) de cada entorno se gestionan por separado. | +| Costos | __No hay costo__ para crear nuevas tiendas, sin embargo, para crear storefronts diferentes se requiere contratar una política comercial adicional, lo que sí conlleva un cargo. | __Hay costo__ para [contratar un entorno adicional](https://help.vtex.com/es/tutorial/contratar-novo-ambiente--tutorials_2542?&utm_source=autocomplete), pero este ya incluye una política comercial. | + +Para más información, accede al artículo [Elegir entre arquitectura multitienda o entorno adicional](https://help.vtex.com/es/tutorial/escolhendo-entre-arquitetura-multi-loja-ou-ambiente-adicional--4HRNpa1OCKZ5YzP8yiilBL). + +## Cuestionario sobre tipo de arquitectura + +Para ayudarte a decidir qué productos y configuraciones incluir en la planificación de la arquitectura de la tienda, creamos la siguiente tabla de preguntas: + +| **Tema** | **Preguntas** | +| :---: | :--- | +| Mapeo de arquitectura existente | - ¿Hay [integraciones externas](https://help.vtex.com/es/tracks/serie-de-la-tienda-vtex--eSDNk26pdvemF3XKM0nK9/7euXDZR5CCnVFSrXyczIhu) que se deban considerar? Por ejemplo:

    - Enterprise Resource Planning (ERP)

    - Customer Relationship Management (CRM)

    - Transportation Management System (TMS)

    - Warehouse Management System (WMS)

    - Business Intelligence (BI)

    - ¿Las integraciones externas se conectarán directamente con la plataforma utilizando las [API de VTEX](https://developers.vtex.com/docs/api-reference)?

    - ¿Se requerirá contratar un [partner de integración](https://help.vtex.com/es/tracks/serie-de-la-tienda-vtex--eSDNk26pdvemF3XKM0nK9/4yPqZQyj0t675QpcG7H6yl#partners-de-implementacion) para crear una [integración de back office](https://developers.vtex.com/docs/guides/erp-integration-guide)? | +| Métodos de crear la tienda | - ¿La implementación se realizará utilizando las API de [API Reference de VTEX](https://developers.vtex.com/docs/api-reference)?

    - ¿La implementación se realizará a través del Admin VTEX?

    - ¿Es un modelo de headless commerce que utilizará tecnologías de [frontend](https://help.vtex.com/es/tracks/serie-de-la-tienda-vtex--eSDNk26pdvemF3XKM0nK9/67SCtUreXxKYWhZh8n0zvZ) en el escenario headless? | +| Estructura general de [backend](https://help.vtex.com/es/tracks/serie-de-la-tienda-vtex--eSDNk26pdvemF3XKM0nK9/7euXDZR5CCnVFSrXyczIhu) y [frontend](https://help.vtex.com/es/tracks/serie-de-la-tienda-vtex--eSDNk26pdvemF3XKM0nK9/67SCtUreXxKYWhZh8n0zvZ) | - ¿Se requerirá un partner para implementar el [backend](https://help.vtex.com/es/tracks/serie-de-la-tienda-vtex--eSDNk26pdvemF3XKM0nK9/7euXDZR5CCnVFSrXyczIhu) de la tienda?

    - ¿Se requerirá un partner para implementar el [frontend](https://help.vtex.com/es/tracks/serie-de-la-tienda-vtex--eSDNk26pdvemF3XKM0nK9/67SCtUreXxKYWhZh8n0zvZ) de la tienda?

    - ¿Se creará el frontend de la tienda utilizando alguna de [las siguientes tecnologías VTEX](https://help.vtex.com/es/tracks/serie-de-la-tienda-vtex--eSDNk26pdvemF3XKM0nK9/67SCtUreXxKYWhZh8n0zvZ#tecnologias-de-desarrollo-de-frontend-de-vtex)? ([Store Framework](https://developers.vtex.com/docs/guides/vtex-io-documentation-what-is-vtex-store-framework) and [FastStore](https://www.faststore.dev))

    - ¿Se utilizará el Content Management System (CMS) [Storefront](https://help.vtex.com/es/tracks/cms--2YcpgIljVaLVQYMzxQbc3z/6OCY6S9tqBXPD5mgpbBInC) en el Admin VTEX para las operaciones de la tienda?

    - ¿El modelo de [autenticación](https://developers.vtex.com/docs/guides/authentication) en VTEX podría generar fricción en las integraciones con la plataforma VTEX? | +| Estructura general en VTEX | - ¿Se requerirá tener [cuentas franquicia](https://help.vtex.com/es/tutorial/o-que-e-conta-franquia--kWQC6RkFSCUFGgY5gSjdl)?

    - ¿Es importante tener [sellers white label](https://help.vtex.com/es/tutorial/definicoes-de-conta-franquia-e-seller-white-label--5orlGHyDHGAYciQ64oEgKa)?

    - ¿Valdría la pena aprovechar el uso de [Multilevel Omnichannel Inventory (MOI)](https://help.vtex.com/es/tutorial/multilevel-omnichannel-inventory--7M1xyCZWUyCB7PcjNtOyw4)?

    - ¿Se requerirá tener cuentas [Seller Portal](https://help.vtex.com/es/tutorial/seller-criar-conta-no-seller-portal--3gn2Q5rMhgu0jjX7AiiHcs)?

    - ¿Se requerirá contratar un [entorno adicional](https://help.vtex.com/es/tutorial/contratar-novo-ambiente--tutorials_2542)?

    - ¿La operación usa [multitienda/multidominio](https://help.vtex.com/es/tracks/serie-de-la-tienda-vtex--eSDNk26pdvemF3XKM0nK9/4yPqZQyj0t675QpcG7H6yl#arquitectura-de-la-tienda)?

    - ¿Valdría contratar una [política comercial adicional](https://help.vtex.com/es/tracks/soporte-en-vtex--4AXsGdGHqExp9ZkiNq9eMy/3KQWGgkPOwbFTPfBxL7YwZ#contratacion-de-politicas-comerciales-adicionales)?

    - ¿Sería conveniente tener la solución nativa para crear integraciones con [sellers VTEX](https://help.vtex.com/es/tutorial/estrategias-de-marketplace-na-vtex--tutorials_402#como-seller-vtex) y [marketplaces VTEX](https://help.vtex.com/es/tutorial/estrategias-de-marketplace-na-vtex--tutorials_402#ser-un-marketplace-vtex)?

    - ¿Sería conveniente crear integraciones con [sellers externos](https://developers.vtex.com/docs/guides/external-seller-integration-guide) y [marketplaces externos](https://developers.vtex.com/docs/guides/external-marketplace-integration-guide)?

    - ¿Qué puntos de [optimización de rendimiento](https://developers.vtex.com/docs/guides/vtex-io-documentation-best-practices-for-optimizing-performance) deben tomarse en cuenta en el desarrollo en Store Framework?

    - ¿Qué puntos de internacionalización deben tomarse en cuenta en el desarrollo en Store Framework?

    - La operación es internacional y requiere [gestionar contenido mediante binding](https://help.vtex.com/es/tutorial/gerenciando-conteudo-por-binding--5CZjZPMqi0ZNpuqzF6AUOn) para personalizar la apariencia de la tienda según la ubicación de los usuarios. | +| Tipo de sector | - ¿Cuál es el sector de la operación?

    - ¿Está relacionado con [moda](https://vtex.com/mx-es/moda-y-vestuario/) (ropa y vestuario)?

    - ¿Está relacionado con [supermercado](https://vtex.com/mx-es/supermercado/)? | +| Caso de uso | - ¿El modelo de negocio incluye [comercio B2C](https://vtex.com/ar-es/digital-commerce/) o [comercio B2B](https://help.vtex.com/es/tutorial/setting-up-b2b-on-vtex--tutorials_238)?

    - ¿Se requerirá una [solución omnichannel](https://vtex.com/co-es/omnichannel/)? | +| [Catálogo](https://help.vtex.com/es/tracks/serie-de-la-tienda-vtex--eSDNk26pdvemF3XKM0nK9/75MX4aorniD0BYAB8Nwbo7#catalogo) | - ¿Cuál será la [arquitectura del catálogo](https://help.vtex.com/es/tracks/catalogo-1015AF0XfnjfWeopIFBgs3LIQ/7kz4uWVq6NoaOdUpiJv4PR) de productos?

    - ¿La integración back office realizará la configuración del catálogo?

    - ¿Se importarán los productos a través de una [integración de back office](https://developers.vtex.com/docs/guides/erp-integration-import-products)?

    - ¿Hay que [internacionalizar el catálogo](https://developers.vtex.com/docs/guides/catalog-internationalization)? | +| [Búsquedas en el sitio web de la tienda](https://help.vtex.com/es/tracks/vtex-intelligent-search--19wrbB7nEQcmwzDPl1l4Cb/3qgT47zY08biLP3d5os3DG) | - ¿Hay que instalar y configurar [VTEX Intelligent Search](https://developers.vtex.com/docs/apps/vtex.search) para que los clientes dispongan de búsqueda inteligente y autocompletar en el sitio web de la tienda?

    - ¿La operación está presente en varios países y necesita ofrecer una experiencia de [búsqueda en múltiples idiomas](https://help.vtex.com/es/tutorial/vtex-intelligent-search-configuracoes-multi-idioma-beta--2WahlTESLXIJ9XBdQMdTYO) a los clientes?

    - ¿Deseas que la tienda ordene los productos en los resultados de búsqueda siguiendo alguna [regla de merchandising específica](https://help.vtex.com/es/tracks/vtex-intelligent-search--19wrbB7nEQcmwzDPl1l4Cb/3Dvava8LSVcFKeS2S6J7XW)?

    - ¿Sería beneficioso configurar Region para [regionalizar a los sellers](https://help.vtex.com/es/tutorial/configurar-a-regionalizacao-de-sellers--32t6wLpQCEnumoh8TjT5fw)? | +| [Precios](https://help.vtex.com/es/tracks/serie-de-la-tienda-vtex--eSDNk26pdvemF3XKM0nK9/75MX4aorniD0BYAB8Nwbo7#precios) y [Promociones](https://help.vtex.com/es/tracks/serie-de-la-tienda-vtex--eSDNk26pdvemF3XKM0nK9/75MX4aorniD0BYAB8Nwbo7#promociones) | - ¿Considerando la [arquitectura del sistema de precios](https://help.vtex.com/es/tracks/precos-101--6f8pwCns3PJHqMvQSugNfP/7GptzvlPDVM11ojEjywIQx) en VTEX, qué tipos de precios se registrarán?

    - ¿Se configurarán los precios de los productos a través de una integración de back office?

    - ¿La estrategia de ventas utiliza [tablas de precios](https://help.vtex.com/es/tracks/precos-101--6f8pwCns3PJHqMvQSugNfP/1wAm5m3IUfIj6maBdaRJt8)?

    - ¿Se espera [crear promociones](https://help.vtex.com/es/tutorial/lista-de-promocoes-beta--4yB7nNdliiFxBTXE19GCIi)? | +| [Pagos](https://help.vtex.com/es/tracks/serie-de-la-tienda-vtex--eSDNk26pdvemF3XKM0nK9/3MYcZaojb5HSUg6ufm6GxQ#pagos) | - ¿Con qué gateway o grupo de gateways habrá contacto para después [registrar las afiliaciones de gateway](https://help.vtex.com/es/tutorial/afiliacoes-de-gateway--tutorials_444) en la plataforma?

    - ¿Qué [configuraciones de pago](https://help.vtex.com/es/tracks/pagamentos--6GAS7ZzGAm7AGoEAwDbwJG/6bzGxlz4inf8sKmvZ1c7i3) (crédito, efectivo, etc.) se requerirán para las [condiciones de pago](https://help.vtex.com/es/tutorial/diferenca-entre-meios-de-pagamento-e-condicoes-de-pagamento--3azJenhGFyUy2gsocms42Q) ofrecidas a los clientes en el checkout?

    - ¿Sería conveniente configurar el [split de pagos](https://help.vtex.com/es/tutorial/split-de-pagamento--6k5JidhYRUxileNolY2VLx) para sellers y marketplaces? | +| [Logística y fulfillment](https://help.vtex.com/es/tracks/serie-de-la-tienda-vtex--eSDNk26pdvemF3XKM0nK9/75MX4aorniD0BYAB8Nwbo7#logistica) | - ¿Cómo se organizará la [estrategia de envío](https://help.vtex.com/es/tutorial/estrategia-de-envio--58vLBDbjYVQzJ6rRc5QNz3)?

    - ¿Cuáles serán los [muelles](https://help.vtex.com/es/tutorial/doca--5DY8xHEjOLYDVL41Urd5qj)?

    - ¿Cuáles serán los [almacenes](https://help.vtex.com/es/tutorial/estoque--6oIxvsVDTtGpO7y6zwhGpb)?

    - ¿Cuáles serán las [políticas de envío](https://help.vtex.com/es/tutorial/politica-de-envio--tutorials_140)?

    - ¿Qué [transportadoras](https://help.vtex.com/es/tutorial/transportadoras-na-vtex--7u9duMD5UQa2QQwukAWMcE) de las [plantillas de envío](https://help.vtex.com/pt/tutorial/planilha-de-frete--tutorials_127) se configurarán en las políticas de envío?

    - ¿Se configurarán [puntos de recogida](https://help.vtex.com/es/tutorial/pontos-de-retirada--2fljn6wLjn8M4lJHA6HP3R) para que los clientes puedan recoger los pedidos en tiendas físicas o centros de distribución?

    - ¿En la [gestión de stock](https://help.vtex.com/es/tutorial/gerenciar-itens-em-estoque--tutorials_139) sería conveniente configurar el [lead time](https://help.vtex.com/es/tutorial/lead_time-shipping-time-at-sku-level--16yv5Mkj6bTyWR1hCN2f4B) (ajuste opcional de tiempo de envío a nivel de SKU)?

    - ¿Se importará el stock a través de una integración de back office?

    - ¿Sería conveniente activar [VTEX Shipping Network Correios](https://help.vtex.com/es/tutorial/vtex-shipping-network-correios-ativacao--57opHihFbRAwrjQjCTymTa) para integrar la operación con los servicios de PAC y SEDEX de Correios a través del Admin? (Solo Brasil).

    - ¿La operación tiene tiendas internacionales y ventas [cross border](https://help.vtex.com/es/tracks/cms--2YcpgIljVaLVQYMzxQbc3z/5qgXy9Erm7FDP3UB5Ox8Bs)? | +| [Pedidos](https://help.vtex.com/es/tracks/serie-de-la-tienda-vtex--eSDNk26pdvemF3XKM0nK9/3MYcZaojb5HSUg6ufm6GxQ#pedidos) | - ¿Sería conveniente configurar [Feed o Hook](https://developers.vtex.com/docs/guides/orders-feed) para monitorear los cambios de [status de los pedidos](https://help.vtex.com/es/tutorial/fluxo-e-status-de-pedidos--tutorials_196)?

    - ¿Se requerirá una [integración de back office](https://developers.vtex.com/docs/guides/erp-integration-set-up-order-integration) para enviar los datos de pedidos VTEX a sistemas externos como ERP o WMS, o para enviar datos de pedidos de sistemas externos a VTEX? | +| [Checkout](https://help.vtex.com/es/tracks/serie-de-la-tienda-vtex--eSDNk26pdvemF3XKM0nK9/3MYcZaojb5HSUg6ufm6GxQ#checkout) | - ¿La tienda utilizará [VTEX Checkout VTEX](https://help.vtex.com/es/tutorial/checkout-vtex-visao-geral--7wcprkM7yZUflOqbzAN5SI) o una solución externa?

    - ¿Sería conveniente [configurar el precio y disponibilidad de SKU a nivel regional](https://help.vtex.com/es/tutorial/setting-up-price-and-availability-of-skus-by-region--12ne58BmvYsYuGsimmugoc) de modo que el cliente vea primero los ítems de la tienda con stock en su ubicación? | + +## Partners de implementación + +Es común que agencias y [partners de implementación ](https://vtex.com/mx-es/partner/)(system integration partners) participen de la creación de una tienda. VTEX se asocia con un amplio ecosistema de partners que han sido reconocidos por su excelencia y confiabilidad al crear proyectos de tiendas VTEX. Siempre que el [usuario](https://help.vtex.com/es/tutorial/gerenciando-usuarios--tutorials_512) tenga permiso de acceso al Admin VTEX de una tienda, puede consultar la lista de partners a través del [Partner Portal](https://partnerportal.vtex.com/) (solamente en portugués). + +El [Cuadrante VTEX](https://vtex.com/pt-br/blog/parceiros/quadrante_vtex_2023/) es un programa en que VTEX evalúa internamente el rendimiento y los resultados de éxito de operación de sus partners. Es una forma de reconocer y recompensar anualmente a los partners que demuestren el máximo nivel de entrega y excelencia. [Aquí](https://vtex.com/pt-br/blog/parceiros/quadrante_vtex_2023/) puedes ver el resultado del Cuadrante VTEX 2023. + +
    +El Cuadrante VTEX es un programa exclusivo para partners de implementación en Brasil. +
    + diff --git a/docs/tracks/es/ad-types-classic-and-premium.md b/docs/tracks/es/ad-types-classic-and-premium.md index 63325194a..30f5bd0e6 100644 --- a/docs/tracks/es/ad-types-classic-and-premium.md +++ b/docs/tracks/es/ad-types-classic-and-premium.md @@ -20,9 +20,9 @@ Los anuncios del tipo Clásico tienen como principal ventaja una menor tarifa po En la integración con VTEX, puede elegir anunciar sus productos en ambos formatos. Cada tipo de anuncio debe ser configurado por separado, siguiendo todos los pasos indicados en este tutorial. - + - + #### Más detalles sobre los tipos de anuncios diff --git a/docs/tracks/es/add-on-products.md b/docs/tracks/es/add-on-products.md new file mode 100644 index 000000000..990f2db66 --- /dev/null +++ b/docs/tracks/es/add-on-products.md @@ -0,0 +1,136 @@ +--- +title: 'Products Add-on' +id: 1t2QBZvrOBSLgvHaAV9fYm +status: PUBLISHED +createdAt: 2024-02-20T20:29:42.983Z +updatedAt: 2024-07-03T11:38:12.320Z +publishedAt: 2024-07-03T11:38:12.320Z +firstPublishedAt: 2024-02-22T14:09:28.506Z +contentType: trackArticle +productTeam: Others +slug: products-add-on +locale: es +trackId: 3J7WFZyvTcoiwkcIVFVhIS +trackSlugES: proximos-pasos-tras-el-go-live +--- + +Los productos add-on son soluciones que VTEX ofrece para satisfacer demandas específicas de los negocios y que pueden adquirirse por separado mediante un contrato de suscripción. + +
    +

    Para implementar las soluciones a continuación, debes ponerte en contacto con el equipo de soporte comercial de VTEX.

    +
    + +## VTEX Ad Network + +[VTEX Ad Network](https://help.vtex.com/tutorial/vtex-ad-network-beta--2cgqXcBuJmXN2livQvClur) conecta a retailers VTEX con marcas interesadas en anunciar sus productos. Con esta conexión, anunciantes y retailers VTEX pueden impulsar su negocio: + +- **Anunciantes:** marcas que pueden crear campañas de anuncios para promocionar productos en storefronts de tiendas VTEX que tengan esos mismos productos en sus catálogos, incrementando las ventas. +- **Retailers:** son retailers que tienen tiendas VTEX que pueden ofrecer espacios en sus storefronts para que los anunciantes promocionen sus productos. Estos retailers recibirán una valor por cada clic recibido en anuncios de su tienda. + +![vtex_ad_network_sponsored_ES](//images.ctfassets.net/alneenqid6w5/1PlUii3Hd3Tma9trnhqnLS/bfec823e3960cac69bf878395437cdec/vtex_ad_network_sponsored.png) + +## VTEX Assisted Sales + +[Assisted Sales (SuiteShare)](https://help.vtex.com/es/tracks/suiteshare--khP0p8mjIYRIpvM7Cb4Zr/onWmyS8j4Thhde67UBBsB) es una solución creada por VTEX para potenciar las ventas en WhatsApp que ayuda a atraer nuevos clientes, integrar herramientas de ventas, gestionar datos de atención al usuario y métricas de resultados. + +![suiteshare-es](//images.ctfassets.net/alneenqid6w5/6TuLLNIaD33jhiLdtECaM2/2e88a04abe0eeb3008df7f4bb0f87f49/next_steps_image11_ONLYPT.JPG) + +## VTEX Live Shopping +VTEX Live Shopping permite crear transmisiones online para hacer demostraciones en vivo de las características de los productos de la tienda. Las interacciones directas e instantáneas con los clientes ayudan a mejorar el engagement del público con la marca y aumentar el rendimiento de ventas. + +![live-shopping-es](//images.ctfassets.net/alneenqid6w5/2ayznZWJIuJDSBxaviiL2M/5db3287d499b2abdc4acfe7ef38689f7/next_steps_image5_ALL.JPG) + +Para programar una demostración de la aplicación con un especialista, debes acceder a la página de [VTEX Live Shopping](https://vtex.com/es-es/live-shopping/#contact). + +## VTEX Personal Shopper + +VTEX Personal Shopper permite ofrecer un servicio personalizado directo entre el cliente y el vendedor para incorporar la experiencia de la tienda física al entorno digital. Con esta aplicación el vendedor puede hacer demostraciones de productos, dar recomendaciones y aclarar las dudas de los clientes. Durante la videollamada se pueden agregar ítems al carrito. + +![personal-shopper-es](//images.ctfassets.net/alneenqid6w5/6KKt1hJ8CVHx2ezrbo7L8h/5ea754ef7cfe6f2f4a17db69964d8ca9/next_steps_image6_ALL.JPG) + +Para programar una demostración de la aplicación con un especialista, debes acceder a la página de [VTEX Personal Shopper](https://vtex.com/mx-es/vtex-personal-shopper/). + +## VTEX Pick and Pack +VTEX Pick and Pack es una solución de gestión del proceso de fulfillment que proporciona visibilidad completa, desde el alistamiento y empaque de productos en las tiendas físicas o almacenes hasta la entrega en puntos de recogida o domicilio. + +La solución se compone de: + +- [Aplicación Pick and Pack](https://help.vtex.com/es/tutorial/vtex-pick-and-pack-fulfillment--1zGUEItEEVsal6cuBEBNcA): gestiona pedidos en la tienda o almacén, permitiendo personalizar el método de alistamiento de pedidos, seleccionar tipo de empaque por producto y remover o agregar productos según el stock de la tienda. + +- [Aplicación Last Mile](https://help.vtex.com/es/tutorial/vtex-pick-and-pack-last-mile--HN7WKV0xoq2ssVjsJlfzr): coordina el envío de paquetes desde los almacenes o tiendas a las direcciones de los clientes mediante la creación de rutas inteligentes de entrega, selección de conductores disponibles y seguimiento de la ubicación exacta del pedido. + +![pick-and-pack-es](//images.ctfassets.net/alneenqid6w5/6QOR5fOlkCV3RpE0Se3fdM/2a0495961f4d1dd6024ab04af3af8893/next_steps_image7_ALL.JPG) + +Para ver una demostración de la aplicación o programar una sesión personalizada con un especialista, debes acceder a la página de [VTEX Pick and Pack](https://content.vtex.com/es/pick-and-pack/). + +## VTEX Sales App + +Con [VTEX Sales App](https://help.vtex.com/es/tracks/instore-primeros-pasos-y-configuracion--zav76TFEZlAjnyBVL5tRc/4L5SoLxE8O3YkxF7FKymrO) los vendedores de las tiendas físicas pueden aumentar su potencial de ventas mediante la integración de datos de stock entre tiendas físicas y online a la vez que ofrecen al cliente un seguimiento completo presencial sobre el proceso de compra. La aplicación puede utilizarse para: + +- Acceder a la información y vender productos que estén en la propia tienda o en otras ubicaciones, tales como sucursales, socios o centros de distribución ([pasillo infinito](https://help.vtex.com/es/tracks/estrategias-de-comercio-unificado--3WGDRRhc3vf1MJb9zGncnv/40KMlmGI5tN0r0KPCDWgGn)). +- Sugerir productos según el perfil del cliente. + +- Ofrecer opciones de entrega instantánea, recogida programada o entrega a domicilio del cliente. + +- Gestionar métricas de rendimiento por vendedor. + +![sales-app-es](//images.ctfassets.net/alneenqid6w5/5AIDSFirQO1LJmXFtoPc9L/fdac94d9c5de3a71957368c552b3cecd/image3.png) + +Para ver una demostración de la aplicación o programar una sesión personalizada con un especialista, debes acceder a la página de [VTEX Sales App](https://assets.vtex.com/es-sales-app/). + +## VTEX Shipping Network + +Explora las opciones de envío de productos a todas las regiones de Brasil con [VTEX Shipping Network](https://help.vtex.com/pt/tutorial/pronto-para-envio--5YOZV7Aotv3pap0fGNESDs) y **VTEX Shipping Network Correios**. + +**VTEX Shipping Network** permite conectar transportadoras para crear una red de entrega integrada, que actualmente cuenta con más de 20 socios, para ofrecer a los clientes mejores opciones de costo y plazo. + +![shipping-network-es](//images.ctfassets.net/alneenqid6w5/37E5iPi055VVgdvk96Jye9/5fec34d4b9279162c37ff9efff927a49/image7.png) + +Para más información, debes acceder a la página de VTEX Shipping Network. + +
    +

    Las soluciones VTEX Shipping Network y VTEX Shipping Network Correios son exclusivas para las operaciones en Brasil.

    +
    + +## VTEX Shipping Network Correios (solo Brasil) + +[VTEX Shipping Network Correios](https://help.vtex.com/pt/tutorial/vtex-shipping-network-correios-faq--2Wavf7Wie5GEUAEHKtn5oC) es una asociación entre VTEX y Correios en la que la tienda puede contratar servicios de envío de productos a través de PAC y SEDEX directamente en el Admin VTEX, con tarifas especiales que reducen los costos operativos del envío. + +![image6](//images.ctfassets.net/alneenqid6w5/7C4Qk8X51zlTzXVYrJ0vkD/536e7173450c2b066da7ef539baf8e19/image6.png) + +Contratar la solución es simple y solo toma unos pocos minutos: basta con aceptar los Términos y condiciones y la [activación](https://help.vtex.com/pt/tutorial/vtex-shipping-network-correios-ativacao--57opHihFbRAwrjQjCTymTa) directamente en el Admin de la tienda. Algunas de las funcionalidades de VTEX Shipping Network Correios son: + +- Sincronización de las tablas de envío entre Correios y VTEX. Las actualizaciones de datos realizadas por Correios se muestran automáticamente en el entorno VTEX. + +- El seguimiento de envío se añade y actualiza automáticamente en los pedidos. + +- Las etiquetas de envío se pueden imprimir desde el Admin VTEX (en la página [Pronto para Envio](https://help.vtex.com/pt/tutorial/pronto-para-envio--5YOZV7Aotv3pap0fGNESDs)) o por [API](https://developers.vtex.com/docs/guides/vtex-shipping-network-labels-integration) para las integraciones con sistemas externos (como ERP o WMS). + +- Canal de comunicación directa con Correios dentro del Admin a través de [Pedido de informações](https://help.vtex.com/pt/tutorial/entregas-correios-vtex-shipping-network--5CZRA0lq60EecmwZpsjvfq#solicitar-informacoes-do-pedido-aos-correios). + +Para más información, debes acceder a la página de [VTEX Shipping Network Correios](https://vtex.com/br-pt/shipping-network-correios/). + +## VTEX Shield + +[VTEX Shield](https://help.vtex.com/es/tutorial/vtex-shield--2CVk6H9eY2CBtHjtDI7BFh) ofrece capas de protección adicionales y personalizables para tiendas que priorizan la resiliencia de la plataforma, además de los estándares de seguridad garantizados por las certificaciones y [prácticas de seguridad](https://vtex.com/mx-es/security/security-practices/) existentes en VTEX. + +Al contratar VTEX Shield tienes la opción de elegir entre las siguientes funcionalidades: + +* [Security Monitor](https://help.vtex.com/es/tutorial/vtex-shield--2CVk6H9eY2CBtHjtDI7BFh#security-monitor) +* [Pruebas de penetración](https://help.vtex.com/es/tutorial/vtex-shield--2CVk6H9eY2CBtHjtDI7BFh#pruebas-de-penetracion) +* [Web Application Firewall (WAF)](https://help.vtex.com/es/tutorial/vtex-shield--2CVk6H9eY2CBtHjtDI7BFh#web-application-firewall-waf) + +## VTEX WhatsApp AI Campaigns +[WhatsApp AI Campaigns](https://help.vtex.com/es/tutorial/recupere-checkouts-abandonados-com-whatsapp-ai-campaigns--20i0zLQHt72LKzVEmk1CRZ?&utm_source=autocomplete) es una funcionalidad desarrollada por VTEX para recuperar checkouts abandonados. + +Cuando un usuario abandona la página de checkout de la compra, la plataforma identifica esta acción. Si el usuario no regresa para completar la compra en el plazo de una hora, la funcionalidad le envía un recordatorio a través de WhatsApp. + +Los principales beneficios de la funcionalidad son: + +- **Mejora de la experiencia del cliente:** los mensajes pueden personalizarse para aumentar la relevancia y reforzar la relación con la marca. + +**Aumento de las tasas de conversión y ventas:** incentiva a los clientes a volver a la página de checkout para finalizar su compra, aumentando así las ventas y las tasas de conversión de los retailers. + +
    +WhatsApp AI Campaigns solamente está disponible para tiendas que utilizan Store Framework y no tienen personalizaciones en Checkout. +
    diff --git a/docs/tracks/es/add-pickup-points.md b/docs/tracks/es/add-pickup-points.md index b929226e5..1a34a38fd 100644 --- a/docs/tracks/es/add-pickup-points.md +++ b/docs/tracks/es/add-pickup-points.md @@ -33,7 +33,7 @@ Siga el siguiente procedimiento para registrar un punto de recogida en su tienda 4. Rellene los campos del formulario de punto de recogida. Para entender mejor el significado de cada campo, consulte la sección [Campos de registro](#campos-de-registro), abajo. 5. Haga clic en el botón **Guardar cambios** -![ES Cadastrar Ponto de Retirada GIF](https://images.ctfassets.net/alneenqid6w5/1tWiezGUaoTRohpM2m5241/f1dfb789d45d72d8054f0f4ccebe740b/ES_Cadastrar_Ponto_de_Retirada_GIF.gif) +![ES Cadastrar Ponto de Retirada GIF](//images.ctfassets.net/alneenqid6w5/1tWiezGUaoTRohpM2m5241/f1dfb789d45d72d8054f0f4ccebe740b/ES_Cadastrar_Ponto_de_Retirada_GIF.gif) ### Campos de registro diff --git a/docs/tracks/es/add-sku-specifications.md b/docs/tracks/es/add-sku-specifications.md index ad9d4547d..860c56cbb 100644 --- a/docs/tracks/es/add-sku-specifications.md +++ b/docs/tracks/es/add-sku-specifications.md @@ -35,7 +35,7 @@ Para registrar las especificaciones, su tienda necesita tener departamentos, cat 7. Rellene los campos del formulario de especificaciones. En el caso de los SKUs, el flag de campo obligatorio siempre está seleccionado por default. Para entender mejor el significado de cada campo, acceda a nuestro artículo sobre [cómo rellenar los campos de especificaciones de SKU](https://help.vtex.com/es/tutorial/criando-campo-de-sku--tutorials_119) 8. Haga clic en **Guardar** -![ES1](https://images.ctfassets.net/alneenqid6w5/4cSrsR60RiWrSSllCFgbsQ/2d8e6ffab449e23f59c3521e67764568/ES1.gif) +![ES1](//images.ctfassets.net/alneenqid6w5/4cSrsR60RiWrSSllCFgbsQ/2d8e6ffab449e23f59c3521e67764568/ES1.gif) Para añadir valores a la especificación de SKU, siga los siguientes pasos: @@ -49,7 +49,7 @@ Para añadir valores a la especificación de SKU, siga los siguientes pasos: 9. Haga clic en **Nuevo valor** 10. Escriba el **Nombre** del valor deseado y haga clic en **Guardar** -![ES2](https://images.ctfassets.net/alneenqid6w5/7v4nItIFqlZZP6SVOhVlcf/2e81e722d6f6c69a3e551ddc5c221bec/ES2.gif) +![ES2](//images.ctfassets.net/alneenqid6w5/7v4nItIFqlZZP6SVOhVlcf/2e81e722d6f6c69a3e551ddc5c221bec/ES2.gif) ### Vincular las especificaciones a un SKU @@ -65,7 +65,7 @@ Para incluir las especificaciones en un **SKU** siga los siguientes pasos: 6. Haga clic en la pestaña **Especificaciones** y seleccione el valor de la especificación para ese SKU 7. Haga clic en **Guardar** -![ES3](https://images.ctfassets.net/alneenqid6w5/2r7p71kBKd70qbLDu7EJBS/c10904a508a3a2e5baf02c2a22288c8a/ES3.gif) +![ES3](//images.ctfassets.net/alneenqid6w5/2r7p71kBKd70qbLDu7EJBS/c10904a508a3a2e5baf02c2a22288c8a/ES3.gif) ## Plantilla @@ -94,7 +94,7 @@ Después de rellenar los datos de la plantilla, siga el procedimiento para impor 5. Haga clic en **Select** para seleccionar la plantilla rellenada 6. Haga clic en **Importar** -![ES4](https://images.ctfassets.net/alneenqid6w5/7gytIVRaKu9gmvZXlIyfe2/073d2f187de623baf5bb44a89615e5e1/ES4.gif) +![ES4](//images.ctfassets.net/alneenqid6w5/7gytIVRaKu9gmvZXlIyfe2/073d2f187de623baf5bb44a89615e5e1/ES4.gif) ## API diff --git a/docs/tracks/es/adding-a-fixed-price.md b/docs/tracks/es/adding-a-fixed-price.md index 55bd681fc..534e53581 100644 --- a/docs/tracks/es/adding-a-fixed-price.md +++ b/docs/tracks/es/adding-a-fixed-price.md @@ -1,10 +1,10 @@ --- title: 'Registrar precio fijo' id: 3g39iXkQza4AW7C7L814mj -status: CHANGED +status: PUBLISHED createdAt: 2019-07-04T13:53:38.630Z -updatedAt: 2023-03-29T21:16:34.391Z -publishedAt: 2023-03-29T18:18:57.294Z +updatedAt: 2024-05-15T16:01:59.100Z +publishedAt: 2024-05-15T16:01:59.100Z firstPublishedAt: 2019-07-17T19:46:38.452Z contentType: trackArticle productTeam: Marketing & Merchandising @@ -54,7 +54,7 @@ Para eliminar un precio fijo existente, sigue los pasos que se indican a continu 5. Haz clic en el botón `Eliminar`. ## Pricing API -Para registrar un precio fijo mediante API, utiliza el endpoint [Create or update base or fixed prices](https://developers.vtex.com/vtex-rest-api/reference/prices-and-fixed-prices#createupdatepriceorfixedprice) de la Pricing API. +Para registrar un precio fijo mediante API, utiliza el endpoint [Create or update base or fixed prices](https://developers.vtex.com/docs/api-reference/pricing-api#put-/pricing/prices/-itemId-) de la Pricing API. ### Más información * [Programar precio](https://help.vtex.com/es/tutorial/programar-precio--4vVha6TGzYkguWuMOqCcCk) diff --git a/docs/tracks/es/adding-a-loading-dock.md b/docs/tracks/es/adding-a-loading-dock.md index bdc71b79b..077d04b2d 100644 --- a/docs/tracks/es/adding-a-loading-dock.md +++ b/docs/tracks/es/adding-a-loading-dock.md @@ -28,7 +28,7 @@ Siga el procedimiento a continuación para registrar un muelle en su tienda: 4. Rellene los campos del formulario de registro. Para comprender mejor el significado de cada campo, consulte a continuación la sección [Campos de Registro] (#campos-de-registro). 5. Haga clic en el botón **Guardar**. -![ES Cadastrar Doca GIF](https://images.ctfassets.net/alneenqid6w5/1nWWY7VL7GvqTA3s9TuQ3Z/470d02a8d6a602066a4585fd3db15208/ES_Cadastrar_Doca_GIF.gif) +![ES Cadastrar Doca GIF](//images.ctfassets.net/alneenqid6w5/1nWWY7VL7GvqTA3s9TuQ3Z/470d02a8d6a602066a4585fd3db15208/ES_Cadastrar_Doca_GIF.gif) ### Campos de registro diff --git a/docs/tracks/es/adding-a-price-rule.md b/docs/tracks/es/adding-a-price-rule.md index f505ff50a..f0c045198 100644 --- a/docs/tracks/es/adding-a-price-rule.md +++ b/docs/tracks/es/adding-a-price-rule.md @@ -3,8 +3,8 @@ title: 'Registrar Regla de Precio' id: 7fyZaYe1IGzL0qVC28tOBO status: PUBLISHED createdAt: 2019-07-04T13:53:15.461Z -updatedAt: 2023-03-29T18:50:59.023Z -publishedAt: 2023-03-29T18:50:59.023Z +updatedAt: 2023-08-21T17:10:07.115Z +publishedAt: 2023-08-21T17:10:07.115Z firstPublishedAt: 2019-07-17T19:42:10.960Z contentType: trackArticle productTeam: Marketing & Merchandising @@ -23,7 +23,7 @@ Siga el procedimiento a continuación para registrar la regla de precio de su ti ## Admin -1. En el Admin VTEX, accede a *Precios > Reglas de precios* , o escribe *Reglas de precios* en la barra de búsqueda en la parte superior de la página. +1. En el Admin VTEX, accede a **Precios > Reglas de precios** , o escribe **Reglas de precios** en la barra de búsqueda en la parte superior de la página. 2. Haga clic en el botón verde **Nueva Regla**. 3. En el primer paso, **¿Cuáles son los datos generales de esta regla?**, seleccione en el *dropdown* una tabla de precios. 4. En el segundo paso, **¿En cuáles ítems esta regla se aplicará?**, seleccione si la regla se va a *Aplicar en todos los productos* o *Apenas en categorías y marcas escogidas*. Si se selecciona la segunda opción, debe escoger las **Categorías** y/o **Marcas** deseadas. diff --git a/docs/tracks/es/adding-extra-text-to-the-order-print.md b/docs/tracks/es/adding-extra-text-to-the-order-print.md index ffcc7fdaf..5e86c6feb 100644 --- a/docs/tracks/es/adding-extra-text-to-the-order-print.md +++ b/docs/tracks/es/adding-extra-text-to-the-order-print.md @@ -38,7 +38,7 @@ Después de volver a cargar inStore, cada vez que un vendedor imprima un pedido, Antes de agregar texto adicional, la impresión del resumen del pedido tiene el siguiente formato: -![28. Adding extra text to the order print - 1](https://images.ctfassets.net/alneenqid6w5/6kSTTkw3pk8A7aiTJXqDJJ/ec86382eb7e27484f3f37a80752a6153/28._Adding_extra_text_to_the_order_print_-_1.png) +![28. Adding extra text to the order print - 1](//images.ctfassets.net/alneenqid6w5/6kSTTkw3pk8A7aiTJXqDJJ/ec86382eb7e27484f3f37a80752a6153/28._Adding_extra_text_to_the_order_print_-_1.png) En nuestro ejemplo, cambiamos el archivo `checkout-instore-custom.js` insertando el siguiente texto adicional: @@ -50,4 +50,4 @@ window.INSTORE_CONFIG = { Ahora, cada vez que se imprima un resumen del pedido, obtendremos el siguiente resultado: -![28. Adding extra text to the order print - 2](https://images.ctfassets.net/alneenqid6w5/1g4wvz3z8tIEZuRSSiACps/c227091af9a69d0af04d21c2b6b0b8d3/28._Adding_extra_text_to_the_order_print_-_2.png) +![28. Adding extra text to the order print - 2](//images.ctfassets.net/alneenqid6w5/1g4wvz3z8tIEZuRSSiACps/c227091af9a69d0af04d21c2b6b0b8d3/28._Adding_extra_text_to_the_order_print_-_2.png) diff --git a/docs/tracks/es/adding-new-stores-to-instore.md b/docs/tracks/es/adding-new-stores-to-instore.md index f482678d6..ad39f9e9a 100644 --- a/docs/tracks/es/adding-new-stores-to-instore.md +++ b/docs/tracks/es/adding-new-stores-to-instore.md @@ -3,8 +3,8 @@ title: 'Gestionar tiendas físicas en VTEX Sales App' id: 5PSjRstg7UU4lOm0s8aqKN status: PUBLISHED createdAt: 2020-06-29T13:30:51.354Z -updatedAt: 2023-05-31T15:07:31.507Z -publishedAt: 2023-05-31T15:07:31.507Z +updatedAt: 2023-07-26T18:59:24.074Z +publishedAt: 2023-07-26T18:59:24.074Z firstPublishedAt: 2020-06-29T14:22:11.121Z contentType: trackArticle productTeam: Shopping @@ -16,7 +16,7 @@ trackSlugES: instore-primeros-pasos-y-configuracion Después de realizar las [configuraciones básicas de inStore en el Admin](https://help.vtex.com/es/tracks/instore-primeros-pasos-y-configuracion--zav76TFEZlAjnyBVL5tRc/4L5SoLxE8O3YkxF7FKymrO), puede añadir otras tiendas físicas al sistema o gestionar tiendas ya registrados. -**Tienda física** es una de las páginas de **Configuración de la tienda** del Admin VTEX que muestra una lista de tiendas físicas registradas en la aplicación [inStore](https://help.vtex.com/es/tracks/instore-primeros-pasos-y-configuracion--zav76TFEZlAjnyBVL5tRc/7fnnVlG3Kv1Tay9iagc5yf). En ella, puedes gestionar la información de todas las tiendas físicas de la cuenta. +**Tienda física** es una de las páginas de **Configuración de la tienda** del Admin VTEX que muestra una lista de tiendas físicas registradas en la aplicación [VTEX Sales App](https://help.vtex.com/es/tracks/instore-primeros-pasos-y-configuracion--zav76TFEZlAjnyBVL5tRc/7fnnVlG3Kv1Tay9iagc5yf). En ella, puedes gestionar la información de todas las tiendas físicas de la cuenta. Esta página te permite realizar las siguientes acciones: @@ -25,7 +25,7 @@ Esta página te permite realizar las siguientes acciones: * [Editar](#editar-tienda-física) * [Inativar](#inativar-tienda-física) -![loja-fisica-ES](https://images.ctfassets.net/alneenqid6w5/6C1IhZgOyHi06ZogDIfTcF/df72ba565c1eff2f92a4b6b74f27ad8d/image.png) +![loja-fisica-ES](//images.ctfassets.net/alneenqid6w5/6C1IhZgOyHi06ZogDIfTcF/df72ba565c1eff2f92a4b6b74f27ad8d/image.png) La página contiene la siguiente información: @@ -50,7 +50,7 @@ Puedes crear una tienda física siguiendo los pasos a continuación: ### Campos de registro de la tienda física -![loja-fisica2-es](https://images.ctfassets.net/alneenqid6w5/60OAU1QatgSvdghvRebAOW/d27ac78354af709db771a00656578353/image.png) +![loja-fisica2-es](//images.ctfassets.net/alneenqid6w5/60OAU1QatgSvdghvRebAOW/d27ac78354af709db771a00656578353/image.png) #### Identificación diff --git a/docs/tracks/es/adding-product-specifications.md b/docs/tracks/es/adding-product-specifications.md index ab207bb0d..c0f0667e0 100644 --- a/docs/tracks/es/adding-product-specifications.md +++ b/docs/tracks/es/adding-product-specifications.md @@ -35,7 +35,7 @@ Para registrar las especificaciones, su tienda necesita tener departamentos, cat 7. Rellene los campos del formulario de especificaciones. Para comprender mejor el significado de cada campo, acceda a nuestro artículo sobre [cómo rellenar los campos de especificaciones de producto](https://help.vtex.com/es/tutorial/creando-un-campo-de-producto--tutorials_106) 8. Haga clic en **Guardar**. -![ES1](https://images.ctfassets.net/alneenqid6w5/26nmolyzhktK7RHFRIfeGn/bd9cc1425426b6f32212083f98760014/ES1.gif) +![ES1](//images.ctfassets.net/alneenqid6w5/26nmolyzhktK7RHFRIfeGn/bd9cc1425426b6f32212083f98760014/ES1.gif) Para añadir valores a la especificación de un producto, siga los pasos a continuación: @@ -49,7 +49,7 @@ Para añadir valores a la especificación de un producto, siga los pasos a conti 9. Haga clic en **Nuevo valor**. 10. Escriba el **Nombre** del valor deseado y haga clic en **Guardar**. -![ES2](https://images.ctfassets.net/alneenqid6w5/1t2mGbtHaq6Koiz4anwOOO/79b47af516682cb283ccf2faf605af4d/ES2.gif) +![ES2](//images.ctfassets.net/alneenqid6w5/1t2mGbtHaq6Koiz4anwOOO/79b47af516682cb283ccf2faf605af4d/ES2.gif) ### Vincular las especificaciones a un producto @@ -63,7 +63,7 @@ Para incluir las especificaciones en un **Producto** siga los siguientes pasos: 4. Haga clic en la pestaña **Especificaciones** y elija el valor de la especificación para este producto. 5. Haga clic en la pestaña **Producto** y después haga clic en **Guardar**. -![ES3](https://images.ctfassets.net/alneenqid6w5/1PVutb4VQX4Tbt8VuRzxNA/348cf9167307462767ae79b1f5887105/ES3.gif) +![ES3](//images.ctfassets.net/alneenqid6w5/1PVutb4VQX4Tbt8VuRzxNA/348cf9167307462767ae79b1f5887105/ES3.gif) ## Plantilla @@ -92,7 +92,7 @@ Después de rellenar los datos de la plantilla, siga este procedimiento para imp 5. Haga clic en **Select** para seleccionar la plantilla de importación. 6. Haga clic en **Importar**. -![ES4](https://images.ctfassets.net/alneenqid6w5/3yZtK0w9QXrf3kBV0UfWq0/e65a0dad3840a0adee367c503b781233/ES4.gif) +![ES4](//images.ctfassets.net/alneenqid6w5/3yZtK0w9QXrf3kBV0UfWq0/e65a0dad3840a0adee367c503b781233/ES4.gif) ## API diff --git a/docs/tracks/es/adding-products.md b/docs/tracks/es/adding-products.md index 6f3399871..046213004 100644 --- a/docs/tracks/es/adding-products.md +++ b/docs/tracks/es/adding-products.md @@ -30,7 +30,7 @@ En el Admin VTEX, realice los siguientes pasos: 4. Rellene los campos del formulario de producto. Para entender mejor el significado de cada campo, acceda a nuestro artículo sobre los [campos de registro de producto](https://help.vtex.com/es/tutorial/campos-de-registro-de-producto--4dYXWIK3zyS8IceKkQseke). 5. Haga clic en `Guardar` o `Guardar y registrar nuevo SKU`, si quiere agregar SKUs asociados a este producto. -![Catalogo - Cadastrar produto ES.gif?h=250](https://images.ctfassets.net/alneenqid6w5/IaFCYaexWNcL8nMvkI1Ya/1704449927dee788756723f216072b92/Catalogo_-_Cadastrar_produto_ES.gif_h_250) +![Catalogo - Cadastrar produto ES.gif?h=250](//images.ctfassets.net/alneenqid6w5/IaFCYaexWNcL8nMvkI1Ya/1704449927dee788756723f216072b92/Catalogo_-_Cadastrar_produto_ES.gif_h_250) ## Plantilla diff --git a/docs/tracks/es/adding-skus.md b/docs/tracks/es/adding-skus.md index 1659cdd55..2449b5b5e 100644 --- a/docs/tracks/es/adding-skus.md +++ b/docs/tracks/es/adding-skus.md @@ -25,7 +25,7 @@ Existen dos flujos de registro de SKU por el admin: luego de registrar un produc ### Registrar SKU luego del registro de un producto 1. En la pantalla de registro de Producto, después de rellenar los campos, haga clic en `Guardar y Crear SKU`. - ![1foto.es](https://images.ctfassets.net/alneenqid6w5/5lYrKBh17OA6yUU5HHdZO7/cd48c8350405235a7526b16c0248083f/1foto.es.png) + ![1foto.es](//images.ctfassets.net/alneenqid6w5/5lYrKBh17OA6yUU5HHdZO7/cd48c8350405235a7526b16c0248083f/1foto.es.png) 2. Usted será redirigido a la pantalla de registro de SKU. Rellene los campos del formulario de SKU. Para entender mejor el significado de cada campo, acceda a nuestro artículo sobre [cómo rellenar los campos de registro de SKU](https://help.vtex.com/es/tutorial/campos-de-registro-de-sku--21DDItuEQc6mseiW8EakcY). 3. Haga clic en `Guardar`. @@ -43,7 +43,7 @@ Existen dos flujos de registro de SKU por el admin: luego de registrar un produc Después del registro de un SKU, es necesario agregar una imagen para que se active. Para esto, realice el siguiente procedimiento: 1. En la página de registro de SKU, haga clic en la pestaña **Imágenes**. - ![6foto.es](https://images.ctfassets.net/alneenqid6w5/5AgORlEQzTGpvxSKSuGUl7/f363abad82ee975e0a0dab1448f47348/6foto.es.png) + ![6foto.es](//images.ctfassets.net/alneenqid6w5/5AgORlEQzTGpvxSKSuGUl7/f363abad82ee975e0a0dab1448f47348/6foto.es.png) 2. Haga clic en `Insertar` y elija la imagen deseada. 3. Rellene los campos **Texto** (tag alt de la imagen) y **Label** (la “etiqueta” utilizada para facilitar la organización del template de las páginas de su sitio web, a través de la referencia del valor rellenado en esta. Ej.: Frontal, lateral, superior, etc.) 4. Haga clic en `Enviar`. @@ -53,7 +53,7 @@ Después del registro de un SKU, es necesario agregar una imagen para que se act Después de registrar las imágenes, debe registrar las especificaciones del SKU. El registro de las especificaciones se detallará en el próximo paso de esta guía. 1. Haga clic en la pestaña **Especificaciones**. - ![7foto.es](https://images.ctfassets.net/alneenqid6w5/3OdYoTaGUSznx0PsVyrKaX/b89adf4357e466db3d9a9efcb3109b4d/7foto.es.png) + ![7foto.es](//images.ctfassets.net/alneenqid6w5/3OdYoTaGUSznx0PsVyrKaX/b89adf4357e466db3d9a9efcb3109b4d/7foto.es.png) 2. Rellene los campos solicitados. Los valores de las especificaciones se configuran en el nivel de la Categoría. 3. Haga clic en `Guardar`. diff --git a/docs/tracks/es/adding-vendors.md b/docs/tracks/es/adding-vendors.md index 2a1139735..12837bf9f 100644 --- a/docs/tracks/es/adding-vendors.md +++ b/docs/tracks/es/adding-vendors.md @@ -18,7 +18,7 @@ Si usted ha configurado su tienda utilizando el flujo de __Easy Setup__, tal vez Al entrar en el VTable (https://{{AccountName}}.myvtex.com/admin/vtable) usted verá dos aplicaciones, __Admin de las tiendas__ y __Admin de los vendedores__: -![inStore aplicacoes vtable](https://images.ctfassets.net/alneenqid6w5/6BRkoPO2cMOQkYkuSOeCO6/641c901771af479df13a487c123aff23/inStore_aplicacoes_vtable.png) +![inStore aplicacoes vtable](//images.ctfassets.net/alneenqid6w5/6BRkoPO2cMOQkYkuSOeCO6/641c901771af479df13a487c123aff23/inStore_aplicacoes_vtable.png) Haga clic en __Admin de los vendedores__ para abrir la tabla donde incluiremos un nuevo vendedor. @@ -26,7 +26,7 @@ En el caso de que ya haya registrado un vendedor a través del __Easy Setup__, s > __IMPORTANTE__: el e-mail de cada vendedor __NO__ puede ser el mismo utilizado en la plataforma VTEX, porque su e-mail de administrador tiene permisos que un vendedor no debería tener, por lo que es necesario utilizar algún otro e-mail sin privilegios en la plataforma. -![inStore adicionando vendedor](https://images.ctfassets.net/alneenqid6w5/3WGuWnOeY8emcmuIqcE0uE/74586856739dcee97163835710a85780/inStore_adicionando_vendedor.png) +![inStore adicionando vendedor](//images.ctfassets.net/alneenqid6w5/3WGuWnOeY8emcmuIqcE0uE/74586856739dcee97163835710a85780/inStore_adicionando_vendedor.png) Si ha saltado el paso de creación de vendedor en el __Easy Setup__ y no tiene ningún vendedor creado, usted necesitará recoger el ID de __Tienda__ en el __Admin de las Tiendas__ en el VTable. diff --git a/docs/tracks/es/adding-warehouses.md b/docs/tracks/es/adding-warehouses.md index 0868b53ca..6556b8b70 100644 --- a/docs/tracks/es/adding-warehouses.md +++ b/docs/tracks/es/adding-warehouses.md @@ -29,7 +29,7 @@ Siga el siguiente procedimiento para registrar un inventario en su tienda: 4. Rellene los campos del formulario de inventario. Para entender mejor el significado de cada campo, consulte abajo la sección [Campos de Registro](#campos-de-registro). 5. Haga clic en el botón **Guardar** -![ES Cadastrar Estoque GIF](https://images.ctfassets.net/alneenqid6w5/29hDNueQOJgRlg6rLIk8T5/ee2fba7fcb9da60690df299825e0cdef/ES_Cadastrar_Estoque_GIF.gif) +![ES Cadastrar Estoque GIF](//images.ctfassets.net/alneenqid6w5/29hDNueQOJgRlg6rLIk8T5/ee2fba7fcb9da60690df299825e0cdef/ES_Cadastrar_Estoque_GIF.gif) ### Campos de registro diff --git a/docs/tracks/es/allowing-order-replacement.md b/docs/tracks/es/allowing-order-replacement.md index cdf91b187..b20af354e 100644 --- a/docs/tracks/es/allowing-order-replacement.md +++ b/docs/tracks/es/allowing-order-replacement.md @@ -3,8 +3,8 @@ title: 'Permitir sustitución de pedido' id: 381eYJw7lrypjGq3hmPtGV status: PUBLISHED createdAt: 2019-11-18T11:57:28.677Z -updatedAt: 2023-03-31T22:52:53.575Z -publishedAt: 2023-03-31T22:52:53.575Z +updatedAt: 2024-04-01T17:58:20.948Z +publishedAt: 2024-04-01T17:58:20.948Z firstPublishedAt: 2019-11-18T12:20:58.872Z contentType: trackArticle productTeam: Post-purchase @@ -18,6 +18,10 @@ La **Sustitución de pedidos** permite a los clientes de su tienda cambiar los d El objetivo es ayudarlos a corregir errores sin tener que realizar manualmente un nuevo pedido o contactar a su soporte, lo que facilita el funcionamiento de su tienda y reduce costos. +
    +No es posible cancelar pedidos parcialmente facturados. Si el cliente desea sustituir o remover ítems del pedido, es posible modificar el pedido. +
    + ## Habilitación de la sustitución de pedidos La funcionalidad está disponible para todas las tiendas. Para habilitarla, sigue los pasos a continuación: diff --git a/docs/tracks/es/amazon-account-settings.md b/docs/tracks/es/amazon-account-settings.md index dfc4b606b..85def77df 100644 --- a/docs/tracks/es/amazon-account-settings.md +++ b/docs/tracks/es/amazon-account-settings.md @@ -1,9 +1,9 @@ --- title: 'Configuración de la cuenta de Amazon' id: 43L0dpbjLBz6tcim1BbTzf -status: PUBLISHED +status: CHANGED createdAt: 2019-02-28T23:01:18.628Z -updatedAt: 2023-03-08T20:38:03.932Z +updatedAt: 2023-11-09T22:36:18.079Z publishedAt: 2023-03-08T20:38:03.932Z firstPublishedAt: 2019-02-28T23:02:20.905Z contentType: trackArticle diff --git a/docs/tracks/es/amazon.md b/docs/tracks/es/amazon.md index d62172a7d..547cebd49 100644 --- a/docs/tracks/es/amazon.md +++ b/docs/tracks/es/amazon.md @@ -16,7 +16,7 @@ trackSlugES: integracion-de-amazon Amazon es una plataforma de ecommerce y se le considera una de las cinco mayores empresas de tecnología del mundo. Actualmente, Amazon vende una gran variedad de productos, como juguetes, productos electrónicos, ropa y accesorios, entre otros. Además, la empresa de comercio minorista online ofrece servicios de streaming, almacenamiento en la nube y asistentes virtuales. -![amazon logo](https://images.ctfassets.net/alneenqid6w5/3hRQ23BqGdnYGkQtzOtsRF/abbcb463e142e13825d97358da9af010/amazon_logo.png) +![amazon logo](//images.ctfassets.net/alneenqid6w5/3hRQ23BqGdnYGkQtzOtsRF/abbcb463e142e13825d97358da9af010/amazon_logo.png) La configuración con Amazon tiene como objetivo enviar el catálogo de productos de su tienda VTEX a este marketplace, permitiéndole anunciar sus productos y aumentar sus ventas. diff --git a/docs/tracks/es/apple-pay.md b/docs/tracks/es/apple-pay.md new file mode 100644 index 000000000..1083dcbd5 --- /dev/null +++ b/docs/tracks/es/apple-pay.md @@ -0,0 +1,53 @@ +--- +title: 'Apple Pay' +id: STKWiXJSR9ImPt5EEC2aL +status: PUBLISHED +createdAt: 2023-06-28T14:04:58.979Z +updatedAt: 2024-06-25T21:02:43.540Z +publishedAt: 2024-06-25T21:02:43.540Z +firstPublishedAt: 2023-06-28T14:13:24.803Z +contentType: trackArticle +productTeam: Shopping +slug: apple-pay +locale: es +trackId: 6X8YyZBoVJpz5R8oXciTyu +trackSlugES: cartera-digital-e-wallet +--- + +Sus clientes pueden comprar con Apple Pay, la [cartera digital](https://help.vtex.com/es/tracks/digital-wallet-e-wallet--6X8YyZBoVJpz5R8oXciTyu/7jLbdfch9Oe2yYbQa9zwE1) de Apple. Para ello, usted necesita cumplir algunos requisitos: + +- Tener cuenta en `developer.apple.com`. +- Tener contrato con un proveedor que procese pagos con Apple Pay. + +
    + Actualmente, Apple Pay solo funciona en los sistemas operativos MacOs e IOS, y en el navegador Safari. Para obtener más información, vaya a Dispositivos compatibles con Apple Pay. +
    + +## Configurar proveedor de pago + +En primer lugar, debes configurar un proveedor en el Admin de tu tienda que procese transacciones con Apple Pay, como [Adyen](https://help.vtex.com/es/tutorial/configurar-pagos-con-adyenv3--7xAz67E2Eg63LWCQNjVdwv) y [Stripe](https://help.vtex.com/es/tutorial/configurar-la-afiliacion-stripe--fwF2wk2FQKrODrWWkvSLO). + +Para consultar todas las opciones de proveedores disponibles para este método de pago, acceda a la lista como se describe en el Paso 5 de la sección [Configurar el pago con Apple Pay](#configurar-el-pago-con-apple-pay). + +
    + Antes de comenzar a configurar el proveedor, debe registrar su Merchant ID con Apple Pay. +
    + +## Configurar el pago con Apple Pay + +1. En el Admin VTEX, accede a **Configuración de la tienda** > **Pago** > **Configuración**, o escribe **Configuración** en la barra de búsqueda en la parte superior de la página. +2. Haga clic en la pestaña __Condiciones de pago__ y, a continuación, en el botón `+`. +3. Seleccione el medio de pago __Apple Pay__. +4. Haga clic en el botón `Status` para activar esta condición de pago. +5. En el campo __Procesar con proveedor__, seleccione el proveedor que se va a utilizar para procesar los pagos. +6. Si hay un antifraude configurado en su tienda, usted puede activarlo para esta condición de pago marcando la casilla __Utilizar antifraude__. +7. Elija si desea que los pagos se realicen en efectivo o parcelados. +8. Si lo desea, también puede optar por una [condición especial de pago](https://help.vtex.com/es/tutorial/condiciones-especiales--tutorials_456). +9. Haga clic en `Guardar`. + +Después de seguir los pasos indicados, Apple Pay puede tardar hasta 10 minutos en aparecer en el checkout de tu tienda como una opción de pago. + +### Artículos relacionados + +- [Configurar Merchant ID en Apple Pay](https://developers.vtex.com/vtex-rest-api/docs/setting-up-merchant-id-in-apple-pay) +- [Configurar condiciones especiales de pago](https://help.vtex.com/es/tutorial/condiciones-especiales--tutorials_456) diff --git a/docs/tracks/es/associating-a-template-with-a-layout.md b/docs/tracks/es/associating-a-template-with-a-layout.md index 111f6555d..bb6e50d01 100644 --- a/docs/tracks/es/associating-a-template-with-a-layout.md +++ b/docs/tracks/es/associating-a-template-with-a-layout.md @@ -29,4 +29,4 @@ Esta asociación se realiza en la configuración de las propiedades del layout. 5. Haga clic en el menú desplegable __Template__. Ahí se listarán los templates configurados en HTML Templates. 6. Seleccione el template que desea asociar a este layout. 7. Digite "yes" para confirmar el cambio (este paso es necesario porque se trata de un cambio crítico para el sitio web, ya que el front-end de la página será reemplazado). -![CMS 4 1](https://images.ctfassets.net/alneenqid6w5/6ZaVxrZUn0cegcQni61zsc/58fd2f24e7b8b36636b0088d945c1204/CMS_4_1.png) +![CMS 4 1](//images.ctfassets.net/alneenqid6w5/6ZaVxrZUn0cegcQni61zsc/58fd2f24e7b8b36636b0088d945c1204/CMS_4_1.png) diff --git a/docs/tracks/es/autocomplete-search.md b/docs/tracks/es/autocomplete-search.md index d3cd7aaa4..a2c053bae 100644 --- a/docs/tracks/es/autocomplete-search.md +++ b/docs/tracks/es/autocomplete-search.md @@ -53,22 +53,22 @@ Otra ventaja para el administrador de la tienda es el aumento de conversión, qu En esta sección se muestran los términos más buscados por otros clientes dentro del sitio web. -![PT - Autocomplete termos mais pesquisados](https://images.ctfassets.net/alneenqid6w5/6gBULnYzroBY96Ler918qJ/de1f57f6942d1c1ec554246917f524a0/PT_-_Autocomplete_termos_mais_pesquisados.png) +![PT - Autocomplete termos mais pesquisados](//images.ctfassets.net/alneenqid6w5/6gBULnYzroBY96Ler918qJ/de1f57f6942d1c1ec554246917f524a0/PT_-_Autocomplete_termos_mais_pesquisados.png) ## Últimas búsquedas realizadas En esta sección se muestran las últimas búsquedas realizadas por el cliente. Así, es posible comenzar la interacción con la búsqueda instantáneamente. -![PT - Autocomplete historico](https://images.ctfassets.net/alneenqid6w5/1GXQ879Y9rEMXFKjVquys1/4f68e9d2277b02d56cb155ecf29fcfc6/PT_-_Autocomplete_historico.png) +![PT - Autocomplete historico](//images.ctfassets.net/alneenqid6w5/1GXQ879Y9rEMXFKjVquys1/4f68e9d2277b02d56cb155ecf29fcfc6/PT_-_Autocomplete_historico.png) ## Sugerencia de búsquedas En esta sección se muestran los términos buscados por otros usuarios que se relacionan con la búsqueda realizada en ese momento. Además de términos, también se sugieren categorías relacionadas con la búsqueda. -![PT - Autocomplete sugestao termos](https://images.ctfassets.net/alneenqid6w5/2rOg8Q94A0F8VEbueLkXDS/34faeaa87bbf7989072e3dddec7f9b04/PT_-_Autocomplete_sugestao_termos.png) +![PT - Autocomplete sugestao termos](//images.ctfassets.net/alneenqid6w5/2rOg8Q94A0F8VEbueLkXDS/34faeaa87bbf7989072e3dddec7f9b04/PT_-_Autocomplete_sugestao_termos.png) ## Sugerencia de productos En esta sección se muestran los productos que coinciden con la búsqueda realizada en ese momento. Así, al mostrar productos relacionados con su búsqueda durante la escritura, se reducen las interrupciones y se le permite al usuario realizar una compra más dinámica. -![PT - Autocomplete sugestao de produtos](https://images.ctfassets.net/alneenqid6w5/1wXXgJr59cCCjz00DHA3nU/49288947b9326f3309ed7bea482a2331/PT_-_Autocomplete_sugestao_de_produtos.png) +![PT - Autocomplete sugestao de produtos](//images.ctfassets.net/alneenqid6w5/1wXXgJr59cCCjz00DHA3nU/49288947b9326f3309ed7bea482a2331/PT_-_Autocomplete_sugestao_de_produtos.png) diff --git a/docs/tracks/es/availability.md b/docs/tracks/es/availability.md index bf8f19caa..2da638c6e 100644 --- a/docs/tracks/es/availability.md +++ b/docs/tracks/es/availability.md @@ -3,8 +3,8 @@ title: 'Disponibilidad' id: 7LMQbWK5nElIkXo0NK8Kux status: PUBLISHED createdAt: 2021-10-04T18:01:24.137Z -updatedAt: 2021-10-04T18:18:56.501Z -publishedAt: 2021-10-04T18:18:56.501Z +updatedAt: 2023-12-07T19:28:15.731Z +publishedAt: 2023-12-07T19:28:15.731Z firstPublishedAt: 2021-10-04T18:18:56.501Z contentType: trackArticle productTeam: Marketing & Merchandising @@ -16,7 +16,7 @@ trackSlugES: vtex-intelligent-search Al elaborar un resultado de búsqueda, VTEX Intelligent Search tiene en cuenta la disponibilidad de cada producto encontrado en la búsqueda. Los productos disponibles siempre tendrán prioridad sobre los no disponibles en los resultados de búsqueda. -Al verificar la disponibilidad del producto, VTEX Intelligent Search utiliza el campo **Mostrar producto agotado** registrado en el [Catálogo](https://help.vtex.com/es/tracks/catalogo-101--5AF0XfnjfWeopIFBgs3LIQ/3rA2tTpIoEXdv2nzC27zxR) para saber qué productos se mostrarán aunque no estén disponibles. Si la configuración del producto define que no se mostrará si está agotado, la plataforma lo situará al final del resultado de búsqueda. VTEX Intelligent Search también verifica si: +Al verificar la disponibilidad del producto, VTEX Intelligent Search utiliza el campo **Mostrar producto agotado** registrado en el [Catálogo](https://help.vtex.com/es/tracks/catalogo-101--5AF0XfnjfWeopIFBgs3LIQ/3rA2tTpIoEXdv2nzC27zxR) para saber qué productos se mostrarán aunque no estén disponibles. Si la configuración del producto determina que no debe mostrarse cuando esté fuera de stock, la plataforma no presentará el producto. Sin embargo, si la configuración indica que el producto debe mostrarse incluso cuando esté sin stock, la plataforma lo colocará al final de los resultados de búsqueda. VTEX Intelligent Search también verifica si: - El producto en cuestión está activo. - Al menos un SKU del producto está activo. diff --git a/docs/tracks/es/b2b-form.md b/docs/tracks/es/b2b-form.md index 409d03121..32172e74d 100644 --- a/docs/tracks/es/b2b-form.md +++ b/docs/tracks/es/b2b-form.md @@ -46,12 +46,12 @@ Ejemplos de cómo queda en el inStore el formulario con persona jurídica: __Formulario B2B__ - opcional y cerrado: -![b2b-opcional-fechado](https://images.ctfassets.net/alneenqid6w5/5gFb3SBRocc6Gwcm4YusAA/86d15e9f80377edc8bda880c2fda829c/b2b-opcional-fechado.png) +![b2b-opcional-fechado](//images.ctfassets.net/alneenqid6w5/5gFb3SBRocc6Gwcm4YusAA/86d15e9f80377edc8bda880c2fda829c/b2b-opcional-fechado.png) __Formulario B2B__ - opcional y abierto: -![b2b-opcional-aberto](https://images.ctfassets.net/alneenqid6w5/5KlFHUrxhmWmiK468eogck/f13e50591cb44afb21c804c6f3d7618b/b2b-opcional-aberto.png) +![b2b-opcional-aberto](//images.ctfassets.net/alneenqid6w5/5KlFHUrxhmWmiK468eogck/f13e50591cb44afb21c804c6f3d7618b/b2b-opcional-aberto.png) __Formulario B2B__ - obligatorio (ya vienen todos los campos abiertos): -![b2b-obrigatorio](https://images.ctfassets.net/alneenqid6w5/1t7EvHWtg0AiSsUSkaAqUi/3f704862cc694d3feeaf540fabfba228/b2b-obrigatorio.png) +![b2b-obrigatorio](//images.ctfassets.net/alneenqid6w5/1t7EvHWtg0AiSsUSkaAqUi/3f704862cc694d3feeaf540fabfba228/b2b-obrigatorio.png) diff --git a/docs/tracks/es/backend-integrations.md b/docs/tracks/es/backend-integrations.md new file mode 100644 index 000000000..f4320f53f --- /dev/null +++ b/docs/tracks/es/backend-integrations.md @@ -0,0 +1,406 @@ +--- +title: 'Integraciones de backend ' +id: 7euXDZR5CCnVFSrXyczIhu +status: PUBLISHED +createdAt: 2024-02-05T13:23:32.848Z +updatedAt: 2024-02-23T02:06:48.878Z +publishedAt: 2024-02-23T02:06:48.878Z +firstPublishedAt: 2024-02-22T14:06:58.203Z +contentType: trackArticle +productTeam: Others +slug: integraciones-de-backend +locale: es +trackId: eSDNk26pdvemF3XKM0nK9 +trackSlugES: serie-de-la-tienda-vtex +--- + +Normalmente, las integraciones comienzan con los softwares de back office y permiten gestionar las partes esenciales de la operación relacionadas con [Catálogo](https://help.vtex.com/es/tracks/serie-de-la-tienda-vtex--eSDNk26pdvemF3XKM0nK9/75MX4aorniD0BYAB8Nwbo7#catalogo), [Logística](https://help.vtex.com/es/tracks/serie-de-la-tienda-vtex--eSDNk26pdvemF3XKM0nK9/75MX4aorniD0BYAB8Nwbo7#logistica) y [Pedidos](https://help.vtex.com/es/tracks/serie-de-la-tienda-vtex--eSDNk26pdvemF3XKM0nK9/3MYcZaojb5HSUg6ufm6GxQ#pedidos). Los principales tipos de software presentes en el back office son: + +- ERP (Enterprise Resource Planning) +- WMS (Warehouse Management System) +- PIM (Product Information Manager) +- CRM (Customer Relationship Management) + +Además del back office, la plataforma de ecommerce puede integrarse a otros sistemas que suman nuevos recursos. Un ejemplo son los [provedores de pago](https://help.vtex.com/es/tracks/serie-de-la-tienda-vtex--eSDNk26pdvemF3XKM0nK9/3MYcZaojb5HSUg6ufm6GxQ#pagos), que permiten la comunicación para procesar pagos e incluir medios de pago adicionales en el [checkout](https://help.vtex.com/es/tracks/serie-de-la-tienda-vtex--eSDNk26pdvemF3XKM0nK9/3MYcZaojb5HSUg6ufm6GxQ#checkout). + +## Integración con ERP + +La configuración de integración de back office de una tienda comienza por el software ERP. Otros tipos de software pueden ser utilizados en el back office para propósitos específicos, como un PIM para los datos de productos y un WMS para el stock. + +Los ERP y otros tipos de software pueden tener integraciones nativas con VTEX. En caso contrario, debes implementar un middleware propio utilizando las [API de VTEX](https://developers.vtex.com/docs/api-reference) para integrar el software con la cuenta VTEX. + +La configuración consta de dos fases: la **configuración inicial** y la **configuración del middleware**. Después de realizar la configuración, podrás ver el flujo activo que se utiliza para la operación cotidiana de la tienda. Para más información sobre la configuración, consulta [Back office integration guide (ERP/PIM/WMS)](https://developers.vtex.com/docs/guides/erp-integration-guide). + +### Configuración inicial + +En esta fase se llevan a cabo los pasos para que la [cuenta VTEX](https://help.vtex.com/es/tracks/serie-de-la-tienda-vtex--eSDNk26pdvemF3XKM0nK9/4yPqZQyj0t675QpcG7H6yl#tipos-de-cuenta-vtex) reciba todos los datos de los productos. En este momento, se integran el catálogo, productos, precios y stock de la tienda. En general, la configuración de esta fase puede realizarse de tres maneras: + +- Integración con herramientas externas. +- Integración de plantillas. +- Importación manual a través del Admin VTEX. + +Los pasos de configuración de esta fase se deben seguir en el orden indicado a continuación. Los detalles de cada paso se describen en las respectivas subsecciones de la sección [Integraciones](#integraciones) de este artículo. + +1. [Arquitectura del catálogo](#arquitectura-del-catalogo) + + a. Árbol de categorías + + b. Marcas + + c. Especificaciones (grupos y campos) + +2. [Importación de productos](#importar-productos) + + a. Importar productos + + b. Importar especificaciones de los productos + + c. Agregar los productos a la política comercial + + d. Importar SKU + + e. Importar especificaciones de los SKU + + f. Importar imágenes de los SKU + +3. [Importación de precios](#precios) + + a. Establecer precio base + + b. Definir precios fijos para contextos específicos + +4. [Importación de stock](#stock) + + a. Crear almacenes + + b. Actualizar stock de SKU + +### Configuración de middleware + +En esta fase se llevan a cabo los pasos para permitir que la tienda procese los pedidos. Además, se integrarán las notificaciones sobre cambios a los pedidos y las acciones para ejecutar el procesamiento de pedidos. La integración puede realizarse de dos maneras: + +- **Integración de plataformas:** esta opción utiliza una plataforma externa, conocida como PaaS (Platform-as-a-service), que ya ofrece una solución lista para integrarse con VTEX y requiere un esfuerzo de desarrollo mínimo. +- **Desarrollo interno:** esta opción requiere la creación y mantenimientos de software de integración propio. El middleware debe ser capaz de funcionar con variaciones de escalabilidad que pueden surgir en picos de ventas, como los que se observan a menudo durante eventos de ventas como Black Friday. + +Los pasos para la configuración se deben seguir en el orden indicado a continuación. Los detalles de cada paso se describen en las respectivas subsecciones de la sección [Integraciones](#integraciones) de este artículo. + +1. [Integración/notificación de pedidos](#integracion-de-pedidos) + + a. Configurar el feed o hook + +2. [Procesamiento de pedidos](#procesamiento-de-pedidos) + + a. Modificar pedido + + b. Cancelación + + c. Facturación + + d. Seguimiento + +### Comportamiento de la integración con ERP + +Después de configurar la tienda y completar la integración con el middleware, el flujo general de información seguirá el formato que se muestra en la imagen: + +![ERP-integrations-es](//images.ctfassets.net/alneenqid6w5/7G5OqBkp2i7tpz19u6XBFy/fc870c6a2aedf5a3bebd4d0c33058794/Diagrama_do_fluxo_de_integra__o_com_o_ERP_-_Frame_3.jpg) + +Cada una de las solicitudes o procesos representados por las flechas en el diagrama anterior es accionado por un tipo diferente de evento en la operación cotidiana de una tienda online. Para más información sobre este flujo, consulta[ Back office integration guide (ERP/PIM/WMS)](https://developers.vtex.com/docs/guides/erp-integration-guide#ongoing-middleware-flow). + +## Integraciones + +En esta sección, se abordan las principales integraciones para el funcionamiento de una tienda VTEX. Las integraciones abarcan una amplia gama de aspectos, desde la integración de catálogo y datos de clientes hasta la gestión de pedidos e inicio de sesión único (SSO). Cada una de las integraciones se describe a continuación. + +### Arquitectura del catálogo + +En VTEX,[Catálogo](https://help.vtex.com/es/tracks/serie-de-la-tienda-vtex--eSDNk26pdvemF3XKM0nK9/75MX4aorniD0BYAB8Nwbo7#catalogo) es el módulo donde se configuran las características de los productos de la tienda para ponerlos a disposición de los clientes. El catálogo se debe crear siguiendo el orden de pasos descritos a continuación: + +1. Creación del [árbol de categorías](#arbol-de-categorias). +2. Registro de [marcas](#marcas). +3. Registro de [especificaciones](#especificaciones) (opcional). +4. Importación de [productos](#importacion-de-productos). +5. Importación de [SKU](#importar-productos). +6. [Asociación de especificaciones de productos y SKU](#importar-productos) + +Consulta más información sobre la configuración del catálogo con el back office en los artículos [Catalog](https://developers.vtex.com/docs/guides/catalog-overview) y [Set up catalog](https://developers.vtex.com/docs/guides/erp-integration-set-up-catalog). + +#### Árbol de categorías + +Después de definir y planificar la [arquitectura del catálogo](https://help.vtex.com/es/tracks/serie-de-la-tienda-vtex--eSDNk26pdvemF3XKM0nK9/75MX4aorniD0BYAB8Nwbo7#arquitectura-de-catalogo) de la tienda, puedes crear las categorías de las siguientes maneras: + +1. **Admin VTEX:** crear cada categoría a través de la interfaz de usuario. Consulta los detalles en [Registrar categorías](https://help.vtex.com/es/tracks/catalogo-101--5AF0XfnjfWeopIFBgs3LIQ/3UYjVS03JbleGPh0Ckpic1). +2. **API de Catálogo:** crear cada categoría mediante llamadas de API. Consulta los detalles en [Catalog API](https://developers.vtex.com/docs/api-reference/catalog-api#post-/api/catalog/pvt/category). +3. **Integración con back office:** importar categorías a partir de un software de back office externo (ERP o PIM) integrado a VTEX. El software puede ofrecer una integración nativa con VTEX o requerir el desarrollo de middleware que utilice la [API de Catálogo](https://developers.vtex.com/docs/api-reference/catalog-api#overview). Consulta los detalles en [Category migration from ERPs](https://developers.vtex.com/docs/guides/erp-integration-set-up-catalog#category-migration-from-erps). + +
    +Al importar las categorías de un software externo, la estructura de categorías en el software puede diferir de la de VTEX. En este caso, recomendamos crear una categoría simulada inactiva que no será visible en el storefront y que se puede utilizar para recibir todos los productos y SKU durante la importación. Una vez finalizada la importación, los productos pueden organizarse manualmente en el Admin VTEX para ajustarse al árbol de categorías deseado. +
    + +Las categorías tienen algunas limitaciones: + +- **Mover categorías:** aunque sí es posible mover una categoría a otro nivel (superior o inferior) y/u otro departamento, es una acción arriesgada debido a las especificaciones asociadas a la categoría. Esta acción puede impactar la información de los productos, ya que los productos heredan las especificaciones nuevas además de las anteriores. +- **Agregar categorías:** no es posible eliminar una categoría a menos que se haga una [limpieza completa](https://help.vtex.com/es/tutorial/database-maintenance-full-cleanup--34P9LGs7BCIQK6acQom802) del catálogo de la tienda. + +Para más información sobre la importación de categorías al back office, consulta [Categories](https://developers.vtex.com/docs/guides/categories). + +#### Marcas + +Las [marcas](https://help.vtex.com/es/tracks/catalog-101--5AF0XfnjfWeopIFBgs3LIQ/7i3sB8fgkqUp5NoH5yJtfh) son atributos de productos que ayudan a los clientes a identificar el producto y la empresa de origen. Un producto debe estar asociado a una sola marca. Por ende, crear marcas es un paso obligatorio en la configuración del catálogo. Se pueden crear marcas de las siguientes formas: + +1. **Admin VTEX:** crear cada marca a través de la interfaz de usuario. Consulta los detalles en [Registrar marcas](https://help.vtex.com/es/tracks/catalogo-101--5AF0XfnjfWeopIFBgs3LIQ/7lEGOSpAlQJCs5eUc5XFmR). +2. **API de Catálogo:** crear cada marca mediante llamadas de API. Consulta los detalles en [Catalog API](https://developers.vtex.com/docs/api-reference/catalog-api#post-/api/catalog/pvt/brand). +3. **Integración con back office:** importar marcas a partir de un software de back office externo (ERP o PIM) integrado a VTEX. El software puede ofrecer una integración nativa con VTEX o requerir el desarrollo de middleware que utilice la [API de Catálogo](https://developers.vtex.com/docs/api-reference/catalog-api#overview). Consulta los detalles en la sección [Create Brands](https://developers.vtex.com/docs/guides/erp-integration-set-up-catalog#create-brands) de la guía de configuración de Catálogo para back office. + +
    +Si el sistema de back office no tiene la información sobre marcas, se puede aplicar el mismo procedimiento mencionado anteriormente para categorías en el que se crea una marca simulada inactiva que solo se usa para la migración. Luego, la información de los productos puede ingresarse manualmente. +
    + +Para más información sobre la importación de marcas al back office, consulta [Brands](https://developers.vtex.com/docs/guides/brands). + +#### Especificaciones + +Las [especificaciones](https://help.vtex.com/es/tracks/catalog-101--5AF0XfnjfWeopIFBgs3LIQ/2NQoBv8m4Yz3oQaLgDRagP) son propiedades adicionales que se pueden atribuir a productos y SKU de la tienda y se utilizan para crear filtros de búsqueda y diferenciar SKU y productos en la página del producto. La creación de especificaciones puede llevarse a cabo mediante [integraciones de back office](https://developers.vtex.com/docs/guides/erp-integration-set-up-catalog#create-specifications-groups) utilizando las [API de Catálogo](https://developers.vtex.com/docs/api-reference/catalog-api#overview). + +Hay tres tipos de especificaciones que se deben crear en el siguiente orden: + +1. Grupos de especificaciones +2. Campos de especificación +3. Valores de especificación + +El diagrama a continuación ilustra el procedimiento. + +![catalog_specification_diagram_ES](//images.ctfassets.net/alneenqid6w5/16tZGd00Gxeqk5awp711gz/8614400d84e83d97dcc00ae1029161e4/catalog_specification_diagram_ES.png) + +Las especificaciones siguen la jerarquía de Catálogo. Cuando se crea un grupo en un departamento o categoría, el mismo se heredará en los niveles inferiores. +Una vez creados los grupos, campos y valores, hay que asociar las especificaciones a productos y SKU. Estos procedimientos se describen en la próxima sección: [Importar productos](#importar-productos). + +Para más información sobre la importación de especificaciones al back office, consulta [Specifications](https://developers.vtex.com/docs/guides/specifications). + +### Importar productos + +Importar productos es el acto de transferir todos los datos relevantes de un producto de un sistema ERP o PIM a la plataforma VTEX. Este paso mantiene el catálogo de productos actualizado y sincronizado con la tienda. Tanto si se trata de una amplia variedad de productos, SKU o distintas variaciones, la importación eficaz de productos es esencial para la experiencia del cliente. + +En VTEX, es importante entender la distinción entre productos y SKU: + +- [Producto](https://help.vtex.com/es/tracks/catalog-101--5AF0XfnjfWeopIFBgs3LIQ/1wmX3QvQVxbKVmalhIE5Ru): unidad abstracta del catálogo, visible en los estantes de la tienda. +- [SKU](https://help.vtex.com/es/tracks/catalogo-101--5AF0XfnjfWeopIFBgs3LIQ/3mJbIqMlz6oKDmyZ2bKJoA): unidad concreta del catálogo en el stock que representa las variaciones específicas de un producto, como color, tamaño y otros atributos. Los SKU se muestran como ítems individuales en las páginas de los productos. + +
    +La manera en que se estructuran los productos y SKU afectan directamente la experiencia de compra de los clientes. +
    + +La importación de productos debe seguir el orden descrito en la tabla a continuación: + +| **Acción** | **Descripción** | **Métodos** | +| :--- | :--- | :--- | +| [1. Importar productos](https://developers.vtex.com/docs/guides/products) | Registrar los productos en el catálogo. | - Integración mediante la [API de Catálogo](https://developers.vtex.com/docs/api-reference/catalog-api#post-/api/catalog/pvt/product).

    - Importación de plantillas ([método clásico](https://help.vtex.com/es/tracks/catalog-101--5AF0XfnjfWeopIFBgs3LIQ/17PxekVPmVYI4c3OCQ0ddJ#spreadsheet) y [aplicación google-drive-import](https://developers.vtex.com/docs/apps/vtex.google-drive-import@0.x)).

    - Entrada manual en el Admin VTEX. | +| [2. Importar especificaciones de los productos](https://developers.vtex.com/docs/guides/product-specifications) | Rellenar las especificaciones de los productos en el catálogo. | - Integración mediante la [API de Catálogo](https://developers.vtex.com/docs/api-reference/catalog-api#post-/api/catalog/pvt/product/-productId-/specification).

    - Entrada manual en el [Admin VTEX](https://help.vtex.com/es/tutorial/cadastrar-especificacoes-ou-campos-de-produto--tutorials_106#preencher-especificacoes-de-produto). | +| [3. Agregar los productos a la política comercial](https://developers.vtex.com/docs/guides/erp-integration-import-products#add-product-to-trade-policy) | Asociar los productos a las [políticas comerciales](https://help.vtex.com/es/tutorial/como-funciona-uma-politica-comercial--6Xef8PZiFm40kg2STrMkMV) correspondientes y definir las reglas específicas (precios, pagos, estrategia de envío, etc.) según el canal de venta o público. Como mínimo, se deben agregar todos los productos a la política comercial principal. | - Integración mediante la [API de Catálogo](https://developers.vtex.com/docs/api-reference/catalog-api#post-/api/catalog/pvt/product/-productId-/salespolicy/-tradepolicyId-).

    - Entrada manual en el [Admin VTEX](https://help.vtex.com/es/tracks/catalog-101--5AF0XfnjfWeopIFBgs3LIQ/1ROhz3Y7mfSMmCO1I1GxEL) al registrar un producto. | +| [4. Importar SKU](https://developers.vtex.com/docs/guides/skus) | Agregar SKU a los productos del catálogo. | - Integración mediante la [API de Catálogo](https://developers.vtex.com/docs/api-reference/catalog-api#post-/api/catalog/pvt/stockkeepingunit).

    - Entrada manual en el [Admin VTEX](https://help.vtex.com/es/tracks/catalogo-101--5AF0XfnjfWeopIFBgs3LIQ/17PxekVPmVYI4c3OCQ0ddJ#adicionar-novo-sku-a-um-produto-ja-cadastrado). | +| [5. Importar especificaciones de los SKUs](https://developers.vtex.com/docs/guides/sku-specifications) | Rellenar las especificaciones de los SKU en el catálogo. |

    - Integración mediante la [API de Catálogo](https://developers.vtex.com/docs/api-reference/catalog-api#post-/api/catalog/pvt/stockkeepingunit/-skuId-/specification).

    - Entrada manual en el [Admin VTEX](https://help.vtex.com/es/tutorial/cadastrar-especificacoes-ou-campos-de-sku--tutorials_119#preencher-especificacoes-de-sku). | +| [6. Importar imágenes de los SKUs](https://developers.vtex.com/docs/guides/images) | Agregar imágenes a los SKU. | - Integración mediante la [API de Catálogo](https://developers.vtex.com/docs/api-reference/catalog-api#post-/api/catalog/pvt/stockkeepingunit/-skuId-/file).

    - Entrada manual en el [Admin VTEX](https://help.vtex.com/es/tutorial/como-atualizar-a-imagem-de-um-sku--5PMb54FnvUuWOq2qGyAosu). | + +
    + +
    +Es común que los datos de productos en el ERP no sean adecuados para uso y visualización en una tienda online. Por esta razón, debe llevarse a cabo un proceso de enriquecimiento, que puede incluir reestructuración de categorías y la creación de descripciones de productos más detalladas y atractivas. +
    + +Después de la importación, también es importante garantizar que los datos de los productos y SKU se mantengan actualizados. Consulta las instrucciones en el artículo [Update or delete information](https://developers.vtex.com/docs/guides/erp-integration-updating-and-deleting-information). + +Para más información sobre la importación de productos al back office, consulta [Import products](https://developers.vtex.com/docs/guides/erp-integration-import-products). + + ### Precios + +Los [precios](https://help.vtex.com/es/tracks/serie-de-la-tienda-vtex--eSDNk26pdvemF3XKM0nK9/75MX4aorniD0BYAB8Nwbo7#precios) son la información de los valores de venta de los SKU, que se almacenan en las [tablas de precios](https://help.vtex.com/es/tracks/precos-101--6f8pwCns3PJHqMvQSugNfP/1wAm5m3IUfIj6maBdaRJt8). Para garantizar que los productos de la tienda tengan precios competitivos y adaptados a los distintos canales de venta, es necesario entender cómo los precios se integran en VTEX. + +En operaciones de venta, es común delegar el cálculo de precios al ERP, desde donde se puede importar la información. Los precios tienen un valor base definido para cada SKU y pueden variar según el contexto. Los pasos para importar precios son: + +1. **Definir precio base:** el precio base sirve como referencia para determinar el precio de un producto en el sistema de precios de VTEX. El precio base de un SKU puede importarse a través de una integración mediante la [API de Precios](https://developers.vtex.com/docs/api-reference/pricing-api#put-/pricing/prices/-itemId-) o [crearse en el Admin VTEX](https://help.vtex.com/es/tracks/precos-101--6f8pwCns3PJHqMvQSugNfP/P99EjtrlRHk92Q8qDPq29#admin). +2. **Definir precios fijos para contextos específicos:** el precio base puede ser ajustado o modificado mediante reglas específicas, cálculos o precios fijos para llegar al precio final de retail del SKU en diferentes contextos, dependiendo de la [política comercial](https://help.vtex.com/es/tutorial/como-funciona-uma-politica-comercial--6Xef8PZiFm40kg2STrMkMV), [grupo de clientes](https://help.vtex.com/es/tutorial/como-criar-um-cluster-de-clientes--frequentlyAskedQuestions_1724), [promoción](https://help.vtex.com/es/tracks/promocoes--6asfF1vFYiZgTQtOzwJchR), entre otros factores. Los precios fijos para contextos específicos pueden importarse mediante una integración que use la [API de Precios](https://developers.vtex.com/docs/api-reference/pricing-api#put-/pricing/prices/-itemId-), [mediante una plantilla](https://help.vtex.com/es/tracks/precos-101--6f8pwCns3PJHqMvQSugNfP/5lV5s54lQ69zPXxngbpI5D#importacao-de-precos) o [crearse en el Admin VTEX](https://help.vtex.com/es/tracks/precos-101--6f8pwCns3PJHqMvQSugNfP/3g39iXkQza4AW7C7L814mj#admin). + +Después de la importación, también es importante garantizar que los datos de los precios se mantengan actualizados. Consulta las instrucciones en el artículo [Update or delete information](https://developers.vtex.com/docs/guides/erp-integration-updating-and-deleting-information#pricing-updates). + +Para más información sobre la importación de precios al back office, consulta [Import prices](https://developers.vtex.com/docs/guides/erp-integration-import-prices). + +### Stock + +En el módulo [Logística](https://help.vtex.com/es/tracks/serie-de-la-tienda-vtex--eSDNk26pdvemF3XKM0nK9/75MX4aorniD0BYAB8Nwbo7#logistica) de VTEX, el [stock](https://help.vtex.com/es/tutorial/gerenciar-itens-em-estoque--tutorials_139) es la relación entre los ítems de venta en una tienda (SKU) y las ubicaciones donde se guardan dichos ítems, denominados [almacenes](https://help.vtex.com/es/tutorial/estoque--6oIxvsVDTtGpO7y6zwhGpb). La gestión eficiente del stock de una tienda es fundamental para importar el stock a VTEX y garantizar que los clientes puedan acceder a información precisa sobre la disponibilidad de los productos, lo que agiliza el proceso de [logística y envío](https://help.vtex.com/es/tutorial/fulfillment-logistica-vtex--53udnvI5eBy8DKo8FOjMoP). + +Los pasos para importar el stock son: + +1. **Crear almacenes:** registrar las ubicaciones físicas o virtuales donde se almacenarán los SKU. Los almacenes pueden importarse mediante una integración que utilice la [API de Logística](https://developers.vtex.com/docs/api-reference/logistics-api#post-/api/logistics/pvt/configuration/warehouses) o [crearse en el Admin VTEX](https://help.vtex.com/es/tutorial/gerenciar-estoque--tutorials_137#cadastrar-estoque%5D). +2. **Actualizar el stock de SKU:** ingresar la cantidad disponible de cada ítem en los almacenes. El stock puede importarse mediante una integración que utilice la [API de Logística](https://developers.vtex.com/docs/api-reference/logistics-api#put-/api/logistics/pvt/inventory/skus/-skuId-/warehouses/-warehouseId-), mediante una [plantilla de stock](https://help.vtex.com/es/tutorial/importando-e-exportando-planilha-de-estoque--tutorials_2034) o [actualizarse en el Admin VTEX](https://help.vtex.com/es/tutorial/como-atualizar-estoque--2MDwYV1COA6YuoiY22AyGo). + +Después de la importación, también es importante garantizar que los datos de los precios se mantengan actualizados. Puedes consultar las instrucciones en [Update or delete information](https://developers.vtex.com/docs/guides/erp-integration-updating-and-deleting-information#pricing-updates). + +Para más información sobre la importación de stock al back office, consulta [Import inventory](https://developers.vtex.com/docs/guides/erp-integration-import-inventory). + + ### Datos de clientes + +La importación de datos de clientes permite integrar los datos de los clientes de otros sistemas, como aplicaciones de CRM, con VTEX. De forma predeterminada, VTEX almacena los datos de los clientes en [Master Data V1](https://help.vtex.com/es/tutorial/master-data--4otjBnR27u4WUIciQsmkAw). + +Los datos de Master Data se organizan en [entidades de datos](https://help.vtex.com/es/tutorial/master-data--4otjBnR27u4WUIciQsmkAw#entidades-de-dados) análogas a tablas en otros sistemas de bases de datos, cuyos [documentos](https://help.vtex.com/es/tutorial/master-data--4otjBnR27u4WUIciQsmkAw#documentos) son el equivalente de filas o registros. Los datos de perfil de los clientes se almacenan en la entidad `CL` y sus direcciones en la entidad `AD`. + +Los pasos para importar los datos de clientes son: + +1. **Crear nuevos perfiles de clientes:** crear documentos en la entidad `CL` con la información de perfil de los clientes, como nombre, email, teléfono, entre otros. Los datos pueden importarse a través de integración utilizando la [API de Master Data](https://developers.vtex.com/docs/api-reference/masterdata-api#post-/api/dataentities/-acronym-/documents). +2. **Crear direcciones:** crear documentos en la entidad `AD` con las direcciones de los clientes, incluyendo información como calle, ciudad, código postal, entre otros. Cada dirección se asocia a un cliente y un cliente puede tener más de una dirección asociada. Los datos pueden importarse a través de integración utilizando la [API de Master Data](https://developers.vtex.com/docs/api-reference/masterdata-api#post-/api/dataentities/-acronym-/documents). + +Para más información sobre la importación de datos de clientes para back office, consulta el artículo [Import customer data](https://developers.vtex.com/docs/guides/import-customer-data). + +### Integración de pedidos + +En la plataforma VTEX se genera un [pedido](https://help.vtex.com/es/tracks/serie-de-la-tienda-vtex--eSDNk26pdvemF3XKM0nK9/3MYcZaojb5HSUg6ufm6GxQ#pedidos) en el momento en que el cliente hace clic en el botón de finalizar compra. Cada pedido contiene varios datos, como los ítems del carrito, el valor de la compra, el medio de pago, entre otros. + +La integración de pedidos permite la comunicación entre la aplicación de back office, ya sea ERP o WMS, y el OMS (Order Management System) de VTEX. Dicha integración desempeña un papel fundamental al: + +- Manejar los eventos de cambios de [status del pedido](https://help.vtex.com/es/tutorial/fluxo-e-status-de-pedidos--tutorials_196). +- Obtener [detalles del pedido](https://help.vtex.com/es/tutorial/pagina-de-detalhes-do-pedido--2Y75n54Cc9VizrlG1N6ZNl). +- Transmitir la información de [procesamiento del pedido](#). + +#### Recibir actualizaciones de pedidos + +Las actualizaciones de los pedidos en el back office permite agilizar y automatizar las acciones realizadas durante el [procesamiento de los pedidos](#procesamiento-de-pedidos), tales como facturación y cancelación. +Existen dos formas dar seguimiento a los cambios de status de los pedidos en VTEX: + +- [Feed v3](https://developers.vtex.com/docs/guides/orders-feed): una lista de eventos sobre las actualizaciones de los pedidos. Para este tipo de integración, VTEX proporciona un [endpoint](https://developers.vtex.com/docs/api-reference/orders-api#get-/api/orders/feed/config?endpoint=get-/api/orders/feed/config) que el back office puede utilizar para consultar los ítems de la lista, procesar los pedidos, así como también remover los ítems de la lista. +- [Hook](https://developers.vtex.com/docs/guides/orders-feed#hook): un canal para el envío automático de notificaciones sobre las actualizaciones de los pedidos. Para este tipo de integración, la aplicación de back office proporciona un [endpoint](https://developers.vtex.com/docs/api-reference/orders-api#get-/api/orders/hook/config?endpoint=get-/api/orders/hook/config) al que VTEX notificará sobre las actualizaciones de los pedidos. Tras recibir una notificación, el sistema de back office continúa el procesamiento del pedido. + +Los dos tipos de integración permiten aplicar [filtros](https://developers.vtex.com/docs/guides/orders-feed#filter) para seleccionar los tipos de eventos que el sistema de back office debe procesar. + +
    +En la mayoría de los casos, VTEX recomienda integrar los pedidos con Feed v3 porque es un método más robusto. +
    + +#### Obtener detalles del pedido + +Además de los cambios de status, la operación puede necesitar información adicional sobre un pedido. Los detalles de un pedido se pueden obtener mediante la [API de Pedidos](https://developers.vtex.com/docs/api-reference/orders-api#get-/api/oms/pvt/orders/-orderId-), que se puede utilizar para integrar el sistema de back office deseado. + +Los detalles del pedido se utilizan en diferentes etapas del procesamiento, como los ítems que requieren preparación y el valor de la compra que se debe facturar. + +#### Iniciar preparación + +Después de que se envían los detalles del pedido al sistema de back office, el paso final antes de iniciar el procesamiento es cambiar el status del pedido a `Iniciar preparación`. Este proceso puede integrarse con el sistema de back office mediante la [API de Pedidos](https://developers.vtex.com/docs/api-reference/orders-api#post-/api/oms/pvt/orders/-orderId-/start-handling). + +Para más información sobre la integración de pedidos con el sistema de back office, consulta los artículos [Set up order integration](https://developers.vtex.com/docs/guides/erp-integration-set-up-order-integration) y [Feed v3](https://developers.vtex.com/docs/guides/orders-feed). + +### Procesamiento de pedidos + +En esta etapa, se configura la integración para enviar actualizaciones de pedidos del sistema de back office, ya sea ERP o WMS, a VTEX. Durante la preparación de un pedido se pueden aplicar diversas acciones, incluyendo cambio, cancelación y facturación. + +A continuación se listan los eventos que el sistema de back office puede transmitir a VTEX. La integración entre VTEX y el sistema de back office para la transmisión de estos eventos se completa mediante la [API de Pedidos](https://developers.vtex.com/docs/api-reference/orders-api). + +- **Modificar pedido:** cambiar ítems o valores del pedido. +- **Cancelar pedido:** finalizar el pedido y cancelar el pago. +- **Facturar pedido:** [agregar la factura al pedido](https://help.vtex.com/es/tracks/orders--2xkTisx4SXOWXQel8Jg8sa/2WgQrlHTyVo4hLjhUs1LMT). Esto es lo que indica que el pedido se finalizó con éxito y esta listo para envío. +- **Seguir pedido:** enviar la información de seguimiento. Puede enviarse el código o la URL de seguimiento de la transportadora o las notificaciones de actualización de seguimiento. + +Para más información sobre la configuración del procesamiento de pedidos en el sistema de back office, consulta los artículos [Set up order processing](https://developers.vtex.com/docs/guides/erp-integration-set-up-order-processing) y [Change order](https://developers.vtex.com/docs/guides/change-order). + +### Inicio de sesión único (SSO) + +El inicio de sesión único es un método que permite autenticar usuarios en la plataforma utilizando un único conjunto de credenciales de inicio de sesión, eliminando la necesidad de iniciar sesión en cada aplicación por separado. VTEX admite la integración de proveedores de identidad externos. Además de la integración nativa con servicios como [Google](https://help.vtex.com/es/tutorial/cadastrar-client-id-e-client-secret-para-login-com-google--1lBgDmetUM4goie6mYEOK6), se pueden crear nuevas integraciones con otros proveedores. + +**VTEX ID** es el servicio que identifica los usuarios en la plataforma. Este servicio opera de acuerdo con la audiencia, las reglas de negocios y el tipo de user persona que puede interactuar con cada módulo de VTEX. Las audiencias disponibles son: + +| **Audiencia** | **Contexto** | **Tecnología** | +| :---: | :--- | :--- | +| [Admin VTEX](https://developers.vtex.com/docs/guides/login-integration-guide-admin-saml2) | Identificación en el dashboard administrativo de VTEX, también conocido como [Admin VTEX](https://help.vtex.com/es/tutorial/vtex-admin-start-here--531cHtUCUi3puRXNDmKziw), destinado a administradores y operadores de la tienda. | SAML 2.0 (Security Assertion Markup Language). | +| [Webstore](https://developers.vtex.com/docs/guides/login-integration-guide-webstore-oauth2) | Identificación en el storefront VTEX, destinado a los clientes de la tienda. | OAuth 2.0 (Open Authorization). | + +Para más información, consulta el artículo [Login (SSO)](https://developers.vtex.com/docs/guides/login-integration-guide). + +### Pagos + +Los sistemas de [Pago](https://help.vtex.com/es/tracks/serie-de-la-tienda-vtex--eSDNk26pdvemF3XKM0nK9/3MYcZaojb5HSUg6ufm6GxQ#pagos) de VTEX ofrecen amplios recursos para incorporar varios [medios de pago](https://developers.vtex.com/docs/guides/payments-integration-payment-methods), [condiciones](https://help.vtex.com/es/tutorial/condicoes-de-pagamento) e integraciones. En VTEX los pagos tienen las siguientes opciones de [flujo de compra](https://developers.vtex.com/docs/guides/payments-integration-purchase-flows): + +- **Transparente:** el pago ocurre directamente en el checkout y el comprador escoge el medio de pago. +- **Redirección:** abre una nueva ventana en el navegador del comprador donde un servicio externo procesa el pago. Después de finalizado el pago, el comprador vuelve al checkout para concluir la compra. +- **Payment App:** abre una ventana modal en la página de checkout. Después de finalizado el pago, la ventana se cierra y el flujo de compra continúa en el checkout. Este flujo también puede utilizarse para el método de autenticación [3D Secure 2 (3DS2)](https://developers.vtex.com/docs/guides/payments-integration-payment-app#scenario-2-payment-app-and-3d-secure-2). + +Se pueden agregar medios de pago en una tienda VTEX de dos maneras: + +- **Proveedor de pago con soporte nativo:** si VTEX ofrece integración con el proveedor de pago deseado, es necesario tener un contrato con el mismo y configurar las opciones de pago a través del Admin VTEX. Consulta los detalles de configuración en [Pagos](https://help.vtex.com/es/tracks/serie-de-la-tienda-vtex--eSDNk26pdvemF3XKM0nK9/3MYcZaojb5HSUg6ufm6GxQ#pagos) y los proveedores de pago que tienen soporte en VTEX en la [Lista de proveedores de pago por país](https://help.vtex.com/es/tutorial/lista-de-provedores-de-pagamento-por-pais--2im3BEGXxSAcRuxEaIHPvp). +- **Proveedor de pago personalizado:** Si el proveedor de pago deseado no tiene una integración con VTEX, es necesario implementar un proveedor de pago independiente utilizando el [Payment Provider Protocol](https://help.vtex.com/es/tutorial/payment-provider-protocol--RdsT2spdq80MMwwOeEq0m) con los [endpoints de la API](https://developers.vtex.com/docs/api-reference/payment-provider-protocol) para conectarse con nuestro [gateway de pagos](https://help.vtex.com/es/tutorial/o-que-e-um-gateway-de-pagamentos--2KH9Wdi7F6swOU4amECSOk). El proveedor puede implementarlo una [agencia partner de VTEX](https://partnerportal.vtex.com/) (el Partner Portal está disponible solamente en portugués). Para disponibilizar el proveedor en VTEX, es necesario probarlo y pasar el [proceso de homologación](https://developers.vtex.com/docs/guides/payments-integration-payment-provider-homologation). + +Para más información sobre cómo integrar un nuevo proveedor de pago, consulta el artículo [Integrating a new payment provider on VTEX](https://developers.vtex.com/docs/guides/integrating-a-new-payment-provider-on-vtex). + +### Tarjeta de regalo + +En VTEX, las tarjetas de regalo pueden utilizarse como opción de pago en el **checkout** y como parte de programas de fidelización. VTEX proporciona una solución nativa de tarjetas de regalo y también permite incorporar integraciones con proveedores de tarjeta de regalo externos. + +Se pueden agregar tarjetas de regalo en una tienda VTEX de dos maneras: + +- **Solución nativa de tarjetas de regalo:** si deseas utilizar la solución nativa de VTEX para tarjetas de regalo o una integración existente, debes configurar las tarjetas de regalo a través del Admin VTEX siguiendo los pasos presentes en [Configurar tarjeta de regalo](https://help.vtex.com/es/tutorial/gift-card--tutorials_995). +- **Proveedor de tarjetas de regalo personalizado:** si el proveedor de tarjetas de regalo deseado no tiene una integración con VTEX, es necesario implementar una integración independiente utilizando el [Gift Card Provider Protocol](https://help.vtex.com/es/tutorial/integrando-com-gift-card). Este protocolo les permite a los proveedores desarrollar una integración con los endpoints descritos en nuestra [Gift Card Provider Protocol API](https://developers.vtex.com/docs/api-reference/giftcard-provider-protocol#overview) y conectarse co nuestro [Gift Card Hub](https://developers.vtex.com/docs/api-reference/giftcard-hub-api#overview). + +### Antifraude + +Un antifraude es un sistema especializado en analizar las compras realizadas en los sitios web con el fin de identificar transacciones fraudulentas. En VTEX, el operador de pagos primero aprueba la compra y, luego, el antifraude evalúa el pedido. + +Se puede agregar un sistema antifraude a los pagos de una tienda VTEX de dos maneras: + +- **Sistema antifraude con soporte nativo:** si el sistema antifraude deseado ya tiene una integración con VTEX, es necesario tener un contrato con una de las empresas partner y realizar la configuración en el Admin VTEX. Para más información, consulta los artículos [Configurar el antifraude](https://help.vtex.com/es/tutorial/como-configurar-antifraude--tutorials_446) y [¿Qué es antifraude?](https://help.vtex.com/es/tutorial/o-que-e-antifraude--69SjFCc4rC6Ii0OMAeYAsG). +- **Sistema antifraude personalizado:** si el sistema antifraude deseado no tiene una integración con VTEX, es necesario implementar una integración independiente utilizando el [Antifraud Provider Protocol](https://developers.vtex.com/docs/guides/how-the-integration-protocol-between-vtex-and-antifraud-companies-works) con los endpoints de la [Antifraud Provider API](https://developers.vtex.com/docs/api-reference/antifraud-provider-protocol). + +## Extensiones y aplicaciones + +Además de los servicios esenciales que VTEX ofrece, las funcionalidades de las tiendas VTEX se pueden optimizar mediante la incorporación de extensiones. Las extensiones son herramientas que amplían la capacidad de la plataforma VTEX y proporcionan diversas posibilidades, tales como agregar proveedores de pago y marketplace, personalizar el storefront, construir servicios de backend personalizados y crear nuevas aplicaciones para el Admin VTEX. + +Una de las formas de incorporar nuevas funcionalidades a VTEX es crear aplicaciones utilizando [VTEX IO](https://developers.vtex.com/docs/guides/vtex-io-documentation-what-is-vtex-io), nuestra plataforma de desarrollo que proporciona gestión de alto rendimiento, escalabilidad y seguridad robusta. VTEX IO permite a los desarrolladores centrarse en construir soluciones de negocio sin tener que preocuparse de la infraestructura. + +### Qué es una aplicación en VTEX + +Una [app](https://developers.vtex.com/docs/guides/vtex-io-documentation-what-is-a-vtex-app) en VTEX es una aplicación construida con VTEX IO. Las aplicaciones son un tipo de extensión, es decir, también amplían las funcionalidades de la plataforma VTEX. Las aplicaciones pueden [desarrollarse](https://developers.vtex.com/docs/app-development) localmente, con código personalizado, y posteriormente integrarse a las tiendas que operan en nuestra infraestructura. Las aplicaciones también pueden agregarse y adquirirse a través de [VTEX App Store](https://developers.vtex.com/docs/guides/vtex-app-store). + +Los tipos de aplicaciones disponibles en VTEX son: + +- [Storefront](https://help.vtex.com/es/tracks/serie-de-la-tienda-vtex--eSDNk26pdvemF3XKM0nK9/67SCtUreXxKYWhZh8n0zvZ): temas de tienda desarrollados con [Store Framework](https://help.vtex.com/es/tracks/store-development--3fHF3GIjK8UugnQKIakpl9/5DTcawNjc5MovtD7HNqURl#store-framework). +- [Frontend](https://developers.vtex.com/docs/guides/vtex-io-documentation-1-developing-storefront-apps-using-react-and-vtex-io): componentes [React](https://react.dev/) que conforman los temas de tienda desarrollados con Store Framework. +- [Admin VTEX](https://learn.vtex.com/docs/course-admin-lang-en): módulos y funcionalidades para el [Admin VTEX](https://help.vtex.com/es/tutorial/vtex-admin-start-here--531cHtUCUi3puRXNDmKziw). +- [Servicios (backend)](https://developers.vtex.com/docs/guides/vtex-io-documentation-service): servicios [Node](https://nodejs.org/en) o [.NET Core](https://dotnet.microsoft.com/en-us/) capaces de manejar eventos y triggers, exportar rutas HTTP y mostrar solucinadores GraphQL. +- [Pixel](https://developers.vtex.com/docs/guides/vtex-io-documentation-1-developnativeintegrationswithpixelapps): scripts de servicios externos que se ejecutan en el frontend y proporcionan soluciones como monitoreo de ventas, soporte al usuario, recopilación de datos y servicios de marketing. +- [Edition](https://developers.vtex.com/docs/guides/vtex-io-documentation-edition-app): conjunto de configuraciones, políticas, aplicaciones de backend y frontend encapsulado y exportado por una [sponsor account](https://developers.vtex.com/docs/guides/vtex-io-documentation-sponsor-account). + +Para ver las opciones de implementación de aplicaciones, consulta la [lista de builders](https://developers.vtex.com/docs/guides/vtex-io-documentation-builders#list-of-builders). + +Para más información, consulta el artículo [What is a VTEX App](https://developers.vtex.com/docs/guides/vtex-io-documentation-what-is-a-vtex-app). + +### Consideraciones antes de instalar una aplicación en tu tienda + +Antes de empezar el proceso de desarrollo de una nueva aplicación, recomendamos explorar las soluciones disponibles para instalación en tu tienda. Puedes encontrar estas soluciones en el [Hub de extensiones](https://help.vtex.com/es/tracks/extensions-hub--AW7klkYMh557y5IUOgzco), la sección del Admin VTEX que centraliza la gestión de extensiones. El Hub de extensiones tiene las siguientes páginas: + +- **App Store:** marketplace donde se encuentran las aplicaciones desarrolladas por VTEX y terceros. En esta página puedes ver, comprar e instalar aplicaciones para una cuenta VTEX. Hay aplicaciones gratis y de pago, que tienen diferentes métodos de facturación. +- **Gestión de aplicaciones:** página que permite instalar, desinstalar, remover y configurar aplicaciones en la tienda. + +Algunos ejemplos de soluciones disponibles en la App Store son: + +- [Assembly Options](https://developers.vtex.com/docs/guides/assembly-options-app): agrega opciones de [anexos](https://help.vtex.com/es/tutorial/o-que-e-um-anexo--aGICk0RVbqKg6GYmQcWUm) para personalizar SKU. Por ejemplo, agregar una frase a una camiseta o ingredientes para un sándwich. +- [Gift List](https://developers.vtex.com/docs/apps/vtex.list): permite crear listas de regalos que se pueden compartir para que otras personas compren los ítems que se van a regalar. Son útiles para eventos como cumpleaños, bodas y baby showers. Los ítems comprados se transforman en crédito que puede utilizarse para comprar cualquier ítem disponible en la tienda. +- [Live Shopping](https://developers.vtex.com/docs/apps/vtexventures.livestreaming): permite transmitir en vivo desde el sitio web de la tienda para interactuar con los clientes en tiempo real. Crea oportunidades para promocionar productos y tiene varios componentes que van más allá de la reproducción de video como número de espectadores, botón de me gusta, chat en tiempo real y barra lateral para presentar productos. +- **Aplicaciones de chat para clientes:** agregan un componente de chat para interactuar con los clientes. Pueden disponer de un chatbot para interacción automática, además de proporcionar servicio al cliente humano. Algunos ejemplos de aplicaciones son [JivoChat](https://developers.vtex.com/docs/apps/vtex.jivochat), [Tawk.to](https://developers.vtex.com/docs/apps/vtex.tawk-to) y [Zendesk Chat](https://developers.vtex.com/docs/apps/vtex.zendesk-chat). +- **Aplicaciones de análisis y evaluación:** agregan componentes para que los clientes evalúen los productos de la tienda, generalmente mediante una calificación numérica o un comentario. Algunos ejemplos de aplicaciones son[ Reviews and Ratings by VTEX](https://developers.vtex.com/docs/apps/vtex.reviews-and-ratings), [Bazaarvoice](https://developers.vtex.com/docs/apps/vtex.bazaarvoice) y [PowerReviews](https://developers.vtex.com/docs/apps/vtex.powerreviews). +- **Aplicaciones de redes sociales:** permite interactuar con redes sociales, como por ejemplo para divulgar productos de la tienda a través de anuncios en la plataforma de la red. Algunos ejemplos de aplicaciones son [TikTok for Business](https://developers.vtex.com/docs/apps/vtexbr.tiktok-tbp) y [Facebook Business Extension](https://developers.vtex.com/docs/apps/vtex.facebook-fbe). + +### Consideraciones al crear una aplicación para tu tienda + +Si no encuentras una aplicación que satisfaga las necesidades de tu tienda VTEX, tienes la opción de desarrollar una solución independiente. Hay varios aspectos que se deben tener en cuenta al desarrollar aplicaciones en VTEX: + +- **¿Quién será el responsable del desarrollo y mantenimiento?** Las aplicaciones pueden ser desarrolladas y mantenidas por el equipo de desarrollo interno de la empresa o por una agencia certificada por VTEX. Puedes encontrar los [partners de implementación de VTEX](https://help.vtex.com/es/tracks/serie-de-la-tienda-vtex--eSDNk26pdvemF3XKM0nK9/4yPqZQyj0t675QpcG7H6yl#partners-de-implementacion) en nuestro [Partner Portal](https://partnerportal.vtex.com/) (solamente en portugués). Además del desarrollo, el responsable de la aplicación está encargado de mantenerla y actualizarla. +- **¿Qué tipo de aplicación se debe desarrollar?** Es importante saber el contexto en que la solución deseada debe operar. Los tipos de aplicaciones disponibles se describen en la sección anterior [Qué es una aplicación en VTEX](#que-es-una-aplicacion-en-vtex). Tenemos guías de desarrollo para algunos tipos de aplicaciones como [storefront](https://developers.vtex.com/docs/guides/vtex-io-documentation-1-developing-storefront-apps-using-react-and-vtex-io), [servicio](https://developers.vtex.com/docs/guides/vtex-io-documentation-developing-service-configuration-apps) y [Pixel](https://developers.vtex.com/docs/guides/vtex-io-documentation-1-developnativeintegrationswithpixelapps). +- **¿Cuál es el proceso de desarrollo de una aplicación?** Las aplicaciones se desarrollan en varias etapas. En general, el proceso de desarrollo sigue los pasos a continuación: + + a. **Preparar el entorno de desarrollo:** los requisitos principales antes de empezar el desarrollo de una aplicación son [instalar VTEX IO CLI](https://developers.vtex.com/docs/guides/vtex-io-documentation-vtex-io-cli-install) (la interfaz de comando de VTEX IO) y [crear un workspace de desarrollo](https://developers.vtex.com/docs/guides/vtex-io-documentation-creating-a-development-workspace) en la cuenta de la tienda. + + b. **Interactuar con el código:** normalmente, el desarrollo parte de un template inicial seguido de la implementación local en el código. Se debe elegir un template que corresponda al tipo de aplicación deseada. Puedes consultar los templates disponibles ejecutando el [comando](https://developers.vtex.com/docs/guides/vtex-io-documentation-vtex-io-cli-command-reference) `vtex init` en la CLI. Además, se debe configurar el archivo [manifest.json](https://developers.vtex.com/docs/guides/vtex-io-documentation-manifest), donde se definen varios parámetros como el nombre de la aplicación, el nombre del desarrollador (vendor) y los [permisos](https://developers.vtex.com/docs/guides/vtex-io-documentation-policies). Después de editar el código, se agrega la aplicación al workspace de desarrollo para probarla utilizando el [comando vtex link](https://developers.vtex.com/docs/guides/vtex-io-documentation-linking-an-app) en la CLI. + + c. **Empaquetar el código en una nueva versión:** después de las pruebas, se deben seguir los pasos para [lanzar una nueva versión de la aplicación](https://developers.vtex.com/docs/guides/vtex-io-documentation-releasing-a-new-app-version) y [publicar la aplicación](https://developers.vtex.com/docs/guides/vtex-io-documentation-publishing-an-app). Esto permite que el código se guarde en la infraestructura VTEX y se pueda instalar en [workspaces de producción](https://developers.vtex.com/docs/guides/vtex-io-documentation-creating-a-production-workspace). + + d. **(Opcional) Validar que la aplicación satisfaga la necesidad de negocio:** después de tener la versión publicada, podría ser beneficioso instalar la aplicación en un [workspace de producción](https://developers.vtex.com/docs/guides/vtex-io-documentation-creating-a-production-workspace) y realizar una [prueba A/B](https://developers.vtex.com/docs/guides/ab-tests) para comparar la tasa de conversión de las ventas con la nueva aplicación. + +
    +Si deseas saber más sobre el desarrollo de aplicaciones, accede a nuestro Learning Center. +
    + +- **¿Deseas que la aplicación sea pública?** Puedes [disponibilizar](https://developers.vtex.com/docs/guides/vtex-io-documentation-making-your-new-app-version-publicly-available) la aplicación en la App Store para permitir que otras cuentas puedan aprovechar la solución desarrollada. +- **¿Deseas que la aplicación esté disponible en la App Store?** Disponibilizar la aplicación en la App Store tiene varias ventajas, como aumentar la visibilidad de la aplicación y la posibilidad de [monetizarla](https://developers.vtex.com/docs/guides/vtex-io-documentation-setting-your-apps-billing-model) siguiendo algunos pasos y reglas. En resumen, debes ser un [desarrollador registrado](https://developers.vtex.com/docs/guides/vtex-io-documentation-becoming-a-registered-vtex-app-store-developer), tener el código de la aplicación almacenado en un repositorio de [GitHub](https://github.com/), desarrollar la aplicación siguiendo las [mejores prácticas de la App Store](https://developers.vtex.com/docs/guides/vtex-io-documentation-homologation-requirements-for-vtex-app-store) y [enviarla](https://developers.vtex.com/docs/guides/vtex-io-documentation-submitting-your-app-in-the-vtex-app-store) al proceso de homologación. Tras el proceso de homologación, la aplicación estará disponible en la App Store. diff --git a/docs/tracks/es/banners-en.md b/docs/tracks/es/banners-en.md index 4878efd00..c8660f801 100644 --- a/docs/tracks/es/banners-en.md +++ b/docs/tracks/es/banners-en.md @@ -33,7 +33,7 @@ En VTEX Admin, la página **Storefront** > **Banners** muestra la lista completa * [Editar banner](#editar-banner) * [Eliminar banner](#eliminar-banner) -![banners-intro-es](https://images.ctfassets.net/alneenqid6w5/1MDMMN6lidEIiDwaDalvNU/eab33921ebea3c1b09cf74f57f0701aa/image.png) +![banners-intro-es](//images.ctfassets.net/alneenqid6w5/1MDMMN6lidEIiDwaDalvNU/eab33921ebea3c1b09cf74f57f0701aa/image.png) La página contiene la siguiente información: diff --git a/docs/tracks/es/barcode-reading.md b/docs/tracks/es/barcode-reading.md index b82237be4..f44c959bb 100644 --- a/docs/tracks/es/barcode-reading.md +++ b/docs/tracks/es/barcode-reading.md @@ -18,6 +18,6 @@ Después de identificar al cliente, el vendedor es llevado directamente al carri Si el vendedor está usando un tablet o smartphone, verá un botón de código de barras en la barra superior de la aplicación. -![31. VTEX Sales App - Product Overview - 6 - EN](https://images.ctfassets.net/alneenqid6w5/4yAzpm3JHk9Ksjku7FbVcO/faddd95042b7890f597f30c00d933222/barcode.png) +![31. VTEX Sales App - Product Overview - 6 - EN](//images.ctfassets.net/alneenqid6w5/4yAzpm3JHk9Ksjku7FbVcO/faddd95042b7890f597f30c00d933222/barcode.png) Al hacer clic en él, el vendedor puede usar la cámara para emitir leer un producto y, con eso, pasar automáticamente a la pantalla de detalles de ese producto. diff --git a/docs/tracks/es/basic-vtex-io-developer-setup.md b/docs/tracks/es/basic-vtex-io-developer-setup.md index d14e2ff88..722a923f8 100644 --- a/docs/tracks/es/basic-vtex-io-developer-setup.md +++ b/docs/tracks/es/basic-vtex-io-developer-setup.md @@ -38,7 +38,7 @@ Esto abrirá una ventana del navegador que solicitará sus credenciales. Cuando esté conectado, usted puede utilizar el comando `vtex whoami` para descubrir qué *cuenta* y *workspace* está utilizando actualmente. -![Command Line](https://images.ctfassets.net/alneenqid6w5/31AVvcWcRpL1CoKdUyARyu/9ea4d722d8955bb580a76402507e4013/Command_Line.svg) +![Command Line](//images.ctfassets.net/alneenqid6w5/31AVvcWcRpL1CoKdUyARyu/9ea4d722d8955bb580a76402507e4013/Command_Line.svg)
    Sugerencia: Usted puede configurar su terminal para mostrar automáticamente su cuenta y workspace. La manera más fácil de hacer esto es usar nuestros dotfiles, que configuran automáticamente la Fish Shell y añaden una función de prompt para usted. @@ -54,7 +54,7 @@ De forma predeterminada, cuando inicie sesión en una tienda, usted está en el $ vtex ls ``` -![Command Line vtex ls](https://images.ctfassets.net/alneenqid6w5/4AH5vzt1JfOCzIDtB0fRvR/110dda0479f9aa9891062ece2766837f/Command_Line_vtex_ls.svg) +![Command Line vtex ls](//images.ctfassets.net/alneenqid6w5/4AH5vzt1JfOCzIDtB0fRvR/110dda0479f9aa9891062ece2766837f/Command_Line_vtex_ls.svg) ## Creando su propio workspace @@ -72,6 +72,6 @@ Sugerencia: Usted puede cambiar a (y restablecer) un workspace master c Los workspaces pueden ser nombrados arbitrariamente, pero generalmente es conveniente asignar su propio nombre cuando usted desea desarrollar en su ambiente. -![command line workspace](https://images.ctfassets.net/alneenqid6w5/1Urbt6L0XfNEWukSvdKRdK/41e7e9c9f900fb96ddf5fc3aa6d7c2af/command_line_workspace.svg) +![command line workspace](//images.ctfassets.net/alneenqid6w5/1Urbt6L0XfNEWukSvdKRdK/41e7e9c9f900fb96ddf5fc3aa6d7c2af/command_line_workspace.svg) Ahora usted tiene su propio workspace. Usted puede ejecutar `vtex list` nuevamente y observar que las apps instaladas reflejan aquellas en `master`. Ahora, vamos a "linkar" una versión local del tema de la tienda para que usted pueda comenzar a editarla. diff --git a/docs/tracks/es/best-practices-for-testing-instore.md b/docs/tracks/es/best-practices-for-testing-instore.md index 3844b7061..8b202c678 100644 --- a/docs/tracks/es/best-practices-for-testing-instore.md +++ b/docs/tracks/es/best-practices-for-testing-instore.md @@ -16,7 +16,7 @@ trackSlugES: instore-usando-el-app Tras completar la configuración básica y la instalación de la aplicación de VTEX Sales App en un dispositivo, es importante realizar pruebas antes de empezar a utilizar VTEX Sales App en tus tiendas físicas. En este artículo, conocerás las mejores prácticas para probar el uso de VTEX Sales App. -![testes-instore-es](https://images.ctfassets.net/alneenqid6w5/1g0a3CiYD3I1MFIALGRjOP/9e729d91cf79c227665adeeb099b79ac/Group_6.png) +![testes-instore-es](//images.ctfassets.net/alneenqid6w5/1g0a3CiYD3I1MFIALGRjOP/9e729d91cf79c227665adeeb099b79ac/Group_6.png) ## Pruebas técnicas diff --git a/docs/tracks/es/billing-support.md b/docs/tracks/es/billing-support.md new file mode 100644 index 000000000..74adce2ec --- /dev/null +++ b/docs/tracks/es/billing-support.md @@ -0,0 +1,53 @@ +--- +title: 'Soporte financiero' +id: 3g2mhmPDx5GszNgLDICzsl +status: PUBLISHED +createdAt: 2024-02-20T21:41:41.795Z +updatedAt: 2024-02-22T14:08:36.105Z +publishedAt: 2024-02-22T14:08:36.105Z +firstPublishedAt: 2024-02-22T14:08:36.105Z +contentType: trackArticle +productTeam: Others +slug: soporte-financiero +locale: es +trackId: 4AXsGdGHqExp9ZkiNq9eMy +trackSlugES: soporte-en-vtex +--- + +Después de que [el cliente llega a VTEX](https://help.vtex.com/es/tracks/serie-de-la-tienda-vtex--eSDNk26pdvemF3XKM0nK9/4EPwTXx5oFdSG1dA3zIchz), pueden surgir dudas relacionadas con cambios en los datos de registro, información de cobros, facturas y otros aspectos financieros de la cuenta. En este sentido, el soporte financiero está disponible para ayudar en cuestiones contractuales y financieras relacionadas con las tiendas y VTEX. + +Puedes empezar consultando los artículos del Help Center y las secciones presentadas a continuación: + +## Cuentas por pagar + +VTEX tiene como objetivo garantizar el cumplimiento de los procedimientos y políticas de pago a los proveedores de sus sucursales; para hacerlo, implementó prácticas específicas que los proveedores deben seguir, dependiendo de su ubicación: + +- [Cuentas por pagar - Brasil](https://help.vtex.com/pt/tutorial/contas-a-pagar-brasil--tutorials_660): prácticas a seguir para todos los pagos a proveedores relacionados con los procedimientos de cuentas por pagar de las sucursales de VTEX en Brasil. +- [Cuentas por pagar - Internacional](https://help.vtex.com/es/tutorial/cuentas-por-pagar-internacional--3yea9sIlsA0KgUC28ASCGs): prácticas a seguir para todos los pagos a proveedores relacionados con los procedimientos de cuentas por pagar de las sucursales de VTEX a excepción de Brasil. + +
    +Para consultar la lista de sucursales VTEX en todo el mundo y saber en qué país se emiten facturas, consulta el artículo País de facturación de la tienda. +
    + +## Cálculo de los ingresos por facturación por VTEX + +Los ingresos se refieren a los pedidos marcados como `Pedidos aprobados` en [la página detalles del pedido](https://help.vtex.com/es/tutorial/pagina-de-detalles-del-pedido--2Y75n54Cc9VizrlG1N6ZNl). Una vez aprobado financieramente un pedido, en la facturación se tiene en cuenta el valor total del mismo, incluyendo el envío y los impuestos finales. Esto ocurre independientemente de las cancelaciones posteriores, debido al propio uso de la infraestructura de la plataforma. + +A través del módulo **Pedidos** también puedes descargar el informe financiero, ver el desglose de facturas y cuáles son los valores de los ingresos aprobados. + +Para más información, consulta los artículos [¿Qué considera VTEX como ingresos en el cálculo de la factura? y Entiende los valores de los ingresos aprobados](https://help.vtex.com/es/tutorial/que-considera-vtex-como-ingresos-en-el-calculo-de-facturacion--58j4cfoXfisWyemASACwSq). + +## Modificar los datos registrados de la tienda + +Tras el primer acceso, es posible modificar los datos registrados de la tienda, como: + +- Correcciones e inclusión de contactos. +- Transferencia de responsabilidad. +- Modificar el documento de identificación de la cuenta. + +Para realizar estas modificaciones es necesario [abrir un ticket de soporte financiero](https://help.vtex.com/es/tutorial/abrir-tickets-para-el-soporte-vtex--16yOEqpO32UQYygSmMSSAM#financiero), especificando el tipo de modificación requerida. + +
    +Para obtener más información sobre cómo solicitar una evaluación de SLA y los descuentos concedidos por infracciones de SLA, consulta el artículo Cómo solicitar la verificación de SLA de operación de la plataforma. +
    + diff --git a/docs/tracks/es/canceling-an-order.md b/docs/tracks/es/canceling-an-order.md index 18f0e9569..0b6f641bc 100644 --- a/docs/tracks/es/canceling-an-order.md +++ b/docs/tracks/es/canceling-an-order.md @@ -3,8 +3,8 @@ title: 'Cancelar pedido' id: 4ts2ItvjYo8wm5gg76miS3 status: PUBLISHED createdAt: 2019-11-18T11:50:32.691Z -updatedAt: 2023-03-22T23:28:21.211Z -publishedAt: 2023-03-22T23:28:21.211Z +updatedAt: 2024-04-01T18:04:36.603Z +publishedAt: 2024-04-01T18:04:36.603Z firstPublishedAt: 2019-11-18T12:20:50.741Z contentType: trackArticle productTeam: Post-purchase @@ -23,6 +23,10 @@ Usted puede cancelar un pedido con VTEX de tres maneras diferentes: Una vez cancelado el pedido, no se puede cambiar su status. Es posible cancelar el pedido hasta antes de Facturado, después el pedido no puede ser modificado.
    +
    +No es posible cancelar pedidos parcialmente facturados. Si el cliente desea sustituir o remover ítems del pedido, es posible modificar el pedido. +
    + ## Cancelación por el módulo Pedidos 1. En el Admin VTEX, accede a **Pedidos > Todos los pedidos**, o escribe **Todos los pedidos** en la barra de búsqueda en la parte superior de la página. diff --git a/docs/tracks/es/cart-transfer-and-capture.md b/docs/tracks/es/cart-transfer-and-capture.md index 996390b5f..4b51be5e0 100644 --- a/docs/tracks/es/cart-transfer-and-capture.md +++ b/docs/tracks/es/cart-transfer-and-capture.md @@ -20,11 +20,11 @@ VTEX Sales App permite [habilitar una funcionalidad de transferencia de carrito] Para compartir un carrito, el vendedor puede generar un código numérico o un código QR. Para hacer esto, mientras está en la pantalla del carrito, haga clic en el botón __Transferir__. Vea un ejemplo en la imagen a continuación. -![24. Enable cart transfer between devices - 3 - ES.png?h=250](https://images.ctfassets.net/alneenqid6w5/lur8HH4iTaiw0KKkq7UHn/90dd5fa5297759372d7cb5c8f083559e/24._Enable_cart_transfer_between_devices_-_3_-_ES.png_h_250) +![24. Enable cart transfer between devices - 3 - ES.png?h=250](//images.ctfassets.net/alneenqid6w5/lur8HH4iTaiw0KKkq7UHn/90dd5fa5297759372d7cb5c8f083559e/24._Enable_cart_transfer_between_devices_-_3_-_ES.png_h_250) Al hacer clic en este botón, la aplicación muestra un código QR y un código numérico de cuatro dígitos. -![31. inStore - Product Overview - 8 - EN.png?h=250](https://images.ctfassets.net/alneenqid6w5/4DIaRH9gE7NVSsFMQINg4x/2531727e3528f275e02919c9939c5c09/31._inStore_-_Product_Overview_-_8_-_EN.png_h_250) +![31. inStore - Product Overview - 8 - EN.png?h=250](//images.ctfassets.net/alneenqid6w5/4DIaRH9gE7NVSsFMQINg4x/2531727e3528f275e02919c9939c5c09/31._inStore_-_Product_Overview_-_8_-_EN.png_h_250) Otro vendedor vinculado a la misma tienda puede capturar ese carrito y continuar la venta desde su dispositivo. @@ -34,7 +34,7 @@ Para capturar un carrito, ingrese al menú principal de VTEX Sales App y haga cl Alternativamente, en la pantalla de inicio de la aplicación, el vendedor simplemente puede arrastrar la pantalla hacia la derecha. Cuando arrastre la pantalla hacia la derecha, verá la pantalla para __Capturar Carrito__, como se muestra en la imagen a continuación. -![24. Enable cart transfer between devices - 2 - ES.png?h=250](https://images.ctfassets.net/alneenqid6w5/7GdTfFFfOFLoogeWZCHThR/0287a10b7fe85ed4fb1cd4a17045fc36/24._Enable_cart_transfer_between_devices_-_2_-_ES.png_h_250) +![24. Enable cart transfer between devices - 2 - ES.png?h=250](//images.ctfassets.net/alneenqid6w5/7GdTfFFfOFLoogeWZCHThR/0287a10b7fe85ed4fb1cd4a17045fc36/24._Enable_cart_transfer_between_devices_-_2_-_ES.png_h_250) En esta pantalla, el vendedor puede capturar un carrito utilizando uno de estos tres métodos: - Código del carrito diff --git a/docs/tracks/es/cart-transfer.md b/docs/tracks/es/cart-transfer.md index 16e19d391..3d8363054 100644 --- a/docs/tracks/es/cart-transfer.md +++ b/docs/tracks/es/cart-transfer.md @@ -31,14 +31,14 @@ window.INSTORE_CONFIG = { Al realizar este cambio, debe darse cuenta de que aparecerán dos bolitas al final de la página de identificación del inStore: -![01 inStore slider transferencia](https://images.ctfassets.net/alneenqid6w5/5h4AVCw4sE4oAIsMEMskU0/a5739c88008a9029755adadc58a332bf/01_inStore_slider_transferencia.png) +![01 inStore slider transferencia](//images.ctfassets.net/alneenqid6w5/5h4AVCw4sE4oAIsMEMskU0/a5739c88008a9029755adadc58a332bf/01_inStore_slider_transferencia.png) Al arrastrar la pantalla hacia el lateral verá la pantalla para __ "Capturar carrito" __: -![02 inStore capturar carrinho](https://images.ctfassets.net/alneenqid6w5/1hfTK0X9dg4CgSKEqYm0gG/637365736b1bb04e0dae621e2a7022b9/02_inStore_capturar_carrinho.png) +![02 inStore capturar carrinho](//images.ctfassets.net/alneenqid6w5/1hfTK0X9dg4CgSKEqYm0gG/637365736b1bb04e0dae621e2a7022b9/02_inStore_capturar_carrinho.png) En ella es posible capturar un carrito por el código del carrito, QR code o incluso por vendedor. Para generar un código o código QR de un carro usted debe usar la opción __ "Transferir" __ presente en el carrito del inStore: -![03 inStore transferir](https://images.ctfassets.net/alneenqid6w5/5fpW69RgkgAgaig46S6kwu/72442a8c5d24f48861881f2a884c065a/03_inStore_transferir.png) +![03 inStore transferir](//images.ctfassets.net/alneenqid6w5/5fpW69RgkgAgaig46S6kwu/72442a8c5d24f48861881f2a884c065a/03_inStore_transferir.png) diff --git a/docs/tracks/es/catalog-architecture.md b/docs/tracks/es/catalog-architecture.md index f231aabbe..544f721a2 100644 --- a/docs/tracks/es/catalog-architecture.md +++ b/docs/tracks/es/catalog-architecture.md @@ -35,4 +35,4 @@ Estas especificaciones son, por ejemplo, la composición de un producto, o el ta A continuación, vea un esquema de la arquitectura del Catálogo en VTEX: -![arquitetura-catalogo-ES](https://images.ctfassets.net/alneenqid6w5/4P3TCN2sjS3EuMdNO6Rrkb/93df901612fa89e7b315cee7b7d121ae/ES.png) +![arquitetura-catalogo-ES](//images.ctfassets.net/alneenqid6w5/4P3TCN2sjS3EuMdNO6Rrkb/93df901612fa89e7b315cee7b7d121ae/ES.png) diff --git a/docs/tracks/es/catalog-concept-definition.md b/docs/tracks/es/catalog-concept-definition.md index 8976c160d..0523d5c40 100644 --- a/docs/tracks/es/catalog-concept-definition.md +++ b/docs/tracks/es/catalog-concept-definition.md @@ -18,7 +18,7 @@ El menú **Catálogo** contiene las funcionalidades relativas al surtido de prod El menú **Catálogo** de tu Admin actualizado reúne las páginas donde gestionas tu catálogo, los precios y el stock de tu *ecommerce*. -![visao-geral-produto-ES](https://images.ctfassets.net/alneenqid6w5/6hg7IQ4sv6sphRtywSsDMQ/ad397a99b3db19ea9187ef5667577a26/image.png) +![visao-geral-produto-ES](//images.ctfassets.net/alneenqid6w5/6hg7IQ4sv6sphRtywSsDMQ/ad397a99b3db19ea9187ef5667577a26/image.png) El **Catálogo** permite la configuración de funcionalidades relacionadas con el surtido de productos del *ecommerce*, como sus categorías, marcas y colecciones, por ejemplo. Para vender tus productos, debes registrarlos en esta sección. diff --git a/docs/tracks/es/centauro-marketplace.md b/docs/tracks/es/centauro-marketplace.md index 3ec4f9226..2c23a6462 100644 --- a/docs/tracks/es/centauro-marketplace.md +++ b/docs/tracks/es/centauro-marketplace.md @@ -3,8 +3,8 @@ title: 'Centauro Marketplace' id: 5HXEYuDGxv7hNVUma3PKPC status: PUBLISHED createdAt: 2020-10-20T14:22:13.423Z -updatedAt: 2021-03-22T15:41:41.809Z -publishedAt: 2021-03-22T15:41:41.809Z +updatedAt: 2023-09-22T20:08:49.350Z +publishedAt: 2023-09-22T20:08:49.350Z firstPublishedAt: 2020-10-20T14:23:14.172Z contentType: trackArticle productTeam: Channels diff --git a/docs/tracks/es/changing-the-instore-language.md b/docs/tracks/es/changing-the-instore-language.md index 6d84012b9..8008f09d1 100644 --- a/docs/tracks/es/changing-the-instore-language.md +++ b/docs/tracks/es/changing-the-instore-language.md @@ -80,4 +80,4 @@ Después de hacer el cambio de código, guarde el archivo `checkout-instore-cust Luego, en la aplicación inStore, para ver los cambios reflejados, ingrese al menú y haga clic en el botón __Restaurar datos__, como se muestra en la imagen a continuación. -![22. Change the inStore language - 1 - ES.png?h=250](https://images.ctfassets.net/alneenqid6w5/6kyOLVTDlyawsehMQwORid/589ff63de4574dc8cf1d9cc3ed84024a/22._Change_the_inStore_language_-_1_-_ES.png_h_250) +![22. Change the inStore language - 1 - ES.png?h=250](//images.ctfassets.net/alneenqid6w5/6kyOLVTDlyawsehMQwORid/589ff63de4574dc8cf1d9cc3ed84024a/22._Change_the_inStore_language_-_1_-_ES.png_h_250) diff --git a/docs/tracks/es/cms-folder-structure.md b/docs/tracks/es/cms-folder-structure.md index d9b799e6a..aaef10e49 100644 --- a/docs/tracks/es/cms-folder-structure.md +++ b/docs/tracks/es/cms-folder-structure.md @@ -34,7 +34,7 @@ Toda tienda debe tener, sin excepción, las siguientes carpetas en el CMS para a Vea abajo estas carpetas básicas en el CMS: -![2 1](https://images.ctfassets.net/alneenqid6w5/6jvwsPMcIBTllVekqROlkk/ea2d4a9d0d4cdb8a07dd02a3add4b40b/2_1.png) +![2 1](//images.ctfassets.net/alneenqid6w5/6jvwsPMcIBTllVekqROlkk/ea2d4a9d0d4cdb8a07dd02a3add4b40b/2_1.png) Estas carpetas vienen de forma predeterminada en el ambiente de todas las tiendas VTEX. diff --git a/docs/tracks/es/cms-vtex-io.md b/docs/tracks/es/cms-vtex-io.md index 4a1f9aae7..32c7e0921 100644 --- a/docs/tracks/es/cms-vtex-io.md +++ b/docs/tracks/es/cms-vtex-io.md @@ -28,19 +28,19 @@ Configura el [binding de la tienda](https://help.vtex.com/en/tutorial/what-is-cm Binding es el proceso para vincular tu sitio web a una tienda. Para más detalles, consulta el artículo [Vincular una tienda a una estructura de carpetas en CMS (binding)](https://help.vtex.com/en/tutorial/vincular-um-account-name-a-um-website-binding). -![CMS - Layout ES](https://images.ctfassets.net/alneenqid6w5/4YnFtKkC8exlv3vm8VTCqh/b79de6b1ecd88c672cd7f004666e4106/cms-layout-es.png) +![CMS - Layout ES](//images.ctfassets.net/alneenqid6w5/4YnFtKkC8exlv3vm8VTCqh/b79de6b1ecd88c672cd7f004666e4106/cms-layout-es.png) ## Páginas En **[Páginas](https://help.vtex.com/es/tutorial/paginas-visao-geral--5iBUUJbK5NqG6OxlDrGNzc)**, crea una nueva URL y enlázala a una plantilla ya definida en el [código del tema de la tienda](https://developers.vtex.com/vtex-developer-docs/docs/vtex-io-documentation-4-configuringtemplates). -![CMS - Páginas](https://images.ctfassets.net/alneenqid6w5/3f6BEwp3ifvCYNFpwMQjNn/b6c227e2c39991747ae1c60b826269e7/cms-pages-es.png) +![CMS - Páginas](//images.ctfassets.net/alneenqid6w5/3f6BEwp3ifvCYNFpwMQjNn/b6c227e2c39991747ae1c60b826269e7/cms-pages-es.png) Además, esta sección contiene la página **Redirecciones**, que redirige a los usuarios y a los motores de búsqueda de una URL a otra más relevante o similar. ## Site Editor El **[Site Editor](https://help.vtex.com/es/tutorial/site-editor-overview--299Dbeb9mFczUTyNQ9xPe1)** es una interfaz gráfica para gestionar el contenido de tu storefront. Te permite crear, editar, publicar y programar cambios en los componentes y el comportamiento de tu storefront. -![CMS - Site Editor ES](https://images.ctfassets.net/alneenqid6w5/5mh4dQ3fdbM4wTDcdx6Cb/e44ac6d9f16a0523d476ccf15cf55fec/cms-siteeditor-es.png) +![CMS - Site Editor ES](//images.ctfassets.net/alneenqid6w5/5mh4dQ3fdbM4wTDcdx6Cb/e44ac6d9f16a0523d476ccf15cf55fec/cms-siteeditor-es.png) ## Estilos @@ -50,12 +50,12 @@ La sección **[Estilos](https://help.vtex.com/pt/tutorial/styles-overview--v0Db5 Este recurso solo funciona en production workspaces espacios de trabajo de producción.
    -![CMS - Estilos](https://images.ctfassets.net/alneenqid6w5/6oMURjcDdxF2DCR1x59rR6/b6562343e0c7cfd98210964a5dfd30e8/cms-styles-es.png) +![CMS - Estilos](//images.ctfassets.net/alneenqid6w5/6oMURjcDdxF2DCR1x59rR6/b6562343e0c7cfd98210964a5dfd30e8/cms-styles-es.png) ## Tienda La sección **[Tienda](https://help.vtex.com/es/tutorial/cms-loja-visao-geral--3Eat287G6wUi6Mly5rW5Fs)** es donde se configuran los ajustes de SEO, de las flags de optimización de rendimiento y se habilitan las notificaciones push de PWA en tu tienda. -![CMS - Tienda](https://images.ctfassets.net/alneenqid6w5/6hUAHs42TAVSzXp5KgT34f/02496bd9a4cdcb3ebbf6baeb51a50044/cms-store-es.png) +![CMS - Tienda](//images.ctfassets.net/alneenqid6w5/6hUAHs42TAVSzXp5KgT34f/02496bd9a4cdcb3ebbf6baeb51a50044/cms-store-es.png) ## Referencias - [Layout - Sites and channels](https://help.vtex.com/es/tutorial/what-is-cms-layout--EmO8u2WBj2W4MUQCS8262?&utm_source=autocomplete#sites-and-channels) diff --git a/docs/tracks/es/commercial-support.md b/docs/tracks/es/commercial-support.md new file mode 100644 index 000000000..34f6c4da5 --- /dev/null +++ b/docs/tracks/es/commercial-support.md @@ -0,0 +1,35 @@ +--- +title: 'Soporte comercial' +id: 3KQWGgkPOwbFTPfBxL7YwZ +status: PUBLISHED +createdAt: 2024-02-20T21:44:41.944Z +updatedAt: 2024-02-22T14:08:28.702Z +publishedAt: 2024-02-22T14:08:28.702Z +firstPublishedAt: 2024-02-22T14:08:28.702Z +contentType: trackArticle +productTeam: Others +slug: soporte-comercial +locale: es +trackId: 4AXsGdGHqExp9ZkiNq9eMy +trackSlugES: soporte-en-vtex +--- + +Además de los recursos ya previstos en el contrato inicial con VTEX, es posible adquirir soluciones y activar otras funcionalidades para ampliar la operación del negocio. Para hacerlo, el soporte comercial brinda orientación sobre: + +- Contratar [política comercial adicional](#contratacion-de-políticas-comerciales-adicionales), [entorno adicional](#contratacion-de nuevo entorno) y cuenta franquicia. +- Modificar [usuario titular](https://help.vtex.com/es/tutorial/que-es-el-usuario-titular--3oPr7YuIkEYqUGmEqIMSEy). +- Adquirir [productos add-on](https://help.vtex.com/es/tracks/proximos-pasos-tras-el-go-live--3J7WFZyvTcoiwkcIVFVhIS/1t2QBZvrOBSLgvHaAV9fYm). + +Puedes [abrir un ticket con el soporte comercial](https://help.vtex.com/es/tutorial/abrir-tickets-para-el-soporte-vtex--16yOEqpO32UQYygSmMSSAM) si necesitas ayuda con otros temas o para adquirir un producto add-on. Para un primer contacto, consulta los artículos del [Help Center](https://help.vtex.com/es/) y las secciones presentadas a continuación. + +## Contratación de políticas comerciales adicionales + +La [política comercial](https://help.vtex.com/es/tutorial/como-funciona-una-politica-comercial--6Xef8PZiFm40kg2STrMkMV) es un recurso de las tiendas VTEX que define las condiciones y estrategias de venta en un canal de ventas, ya sea en la propia tienda, marketplaces, tiendas físicas o modelos B2B. Una operación puede tener una sola política comercial y ser suficiente; es el modelo de negocio el que definirá cuántas políticas comerciales se asociarán a la cuenta. + +Para decidir si [contratar políticas comerciales adicionales](https://help.vtex.com/es/tutorial/contratacion-de-politicas-comerciales-adicionales--61vuFOw4yGh6nwSmkLJL1X), hay que entender si la cuenta necesita un entorno adicional o multitienda. El artículo [Cuentas y arquitectura](https://help.vtex.com/es/tracks/serie-de-la-tienda-vtex--eSDNk26pdvemF3XKM0nK9/4yPqZQyj0t675QpcG7H6yl) presenta estos conceptos en detalle. + +## Contratación de nuevo entorno + +Solamente la cuenta principal puede contratar nuevos entornos, que pueden utilizarse para pruebas (QA), B2C, B2B, etc. Esta contratación se solicita a través del [soporte VTEX](https://help.vtex.com/es/support). + +Dependiendo del modelo de negocio y de la estrategia empresarial, puede ser recomendable contratar un nuevo entorno. Para ello, es necesario tener nociones sobre multitienda y entorno adicional, tal como se explica en el artículo [Cuentas y arquitectura](https://help.vtex.com/es/tracks/serie-de-la-tienda-vtex--eSDNk26pdvemF3XKM0nK9/4yPqZQyj0t675QpcG7H6yl). diff --git a/docs/tracks/es/configuracao-da-estrutura-para-suporte-humano.md b/docs/tracks/es/configuracao-da-estrutura-para-suporte-humano.md index c1ca4cbdf..43c48dd7d 100644 --- a/docs/tracks/es/configuracao-da-estrutura-para-suporte-humano.md +++ b/docs/tracks/es/configuracao-da-estrutura-para-suporte-humano.md @@ -1,10 +1,10 @@ --- title: 'Configuración de la estructura para Servicio al cliente humano' id: SxhYiiqUJYiQX4CIWxmVE -status: PUBLISHED +status: DRAFT createdAt: 2022-08-23T15:25:37.553Z -updatedAt: 2023-04-27T15:32:38.909Z -publishedAt: 2023-04-27T15:32:38.909Z +updatedAt: 2024-01-05T17:14:19.560Z +publishedAt: firstPublishedAt: 2022-08-23T17:47:18.082Z contentType: trackArticle productTeam: Shopping diff --git a/docs/tracks/es/configure-customer-identification.md b/docs/tracks/es/configure-customer-identification.md index 10b2d85c0..a9054e679 100644 --- a/docs/tracks/es/configure-customer-identification.md +++ b/docs/tracks/es/configure-customer-identification.md @@ -26,11 +26,11 @@ Para elegir qué métodos de identificación desea habilitar, acceda al panel ad En el cuadro __Inicio de sesión del cliente__, usted debe seleccionar los métodos de identificación que desea habilitar. -![21. Configure client identification - 1 - ES.png?h=250](https://images.ctfassets.net/alneenqid6w5/4efcT1xJ2naRxi5pUykS1M/4f9e6cd6f793a6126e956cbd023863e4/21._Configure_client_identification_-_1_-_ES.png_h_250) +![21. Configure client identification - 1 - ES.png?h=250](//images.ctfassets.net/alneenqid6w5/4efcT1xJ2naRxi5pUykS1M/4f9e6cd6f793a6126e956cbd023863e4/21._Configure_client_identification_-_1_-_ES.png_h_250) También puede cambiar el orden de estos métodos. Para hacer esto, arrástrelos como se muestra en la imagen a continuación. El orden de los métodos definidos en esta pantalla determina el orden en que aparecerán para el vendedor en la aplicación. Por lo tanto, el primer método será el predeterminado. -![21. Configure client identification - 2 - ES.png?h=250](https://images.ctfassets.net/alneenqid6w5/1oZXmjWc7ii8yirafQiiEQ/50cc598d8e315665968919c04bdd1164/21._Configure_client_identification_-_2_-_ES.png_h_250) +![21. Configure client identification - 2 - ES.png?h=250](//images.ctfassets.net/alneenqid6w5/1oZXmjWc7ii8yirafQiiEQ/50cc598d8e315665968919c04bdd1164/21._Configure_client_identification_-_2_-_ES.png_h_250) ## Habilitar usuario anónimo @@ -38,7 +38,7 @@ Es posible utilizar inStore para atender a los clientes de forma anónima, es de Para esto, aún en la pantalla de Identificación del Cliente, es necesario habilitar la flag __Usuario anónimo__. -![21. Configure client identification - 3 - ES.png?h=250](https://images.ctfassets.net/alneenqid6w5/5rkF0v7jr91rGCQsbIgAGV/73dd9f1c038c42bef465e4507152f05f/21._Configure_client_identification_-_3_-_ES.png_h_250) +![21. Configure client identification - 3 - ES.png?h=250](//images.ctfassets.net/alneenqid6w5/5rkF0v7jr91rGCQsbIgAGV/73dd9f1c038c42bef465e4507152f05f/21._Configure_client_identification_-_3_-_ES.png_h_250) ## Registro de entidad legal para ventas B2B @@ -50,10 +50,10 @@ A continuación, puede elegir si estos campos deben completarse necesariamente o En el siguiente ejemplo, el registro de la entidad legal se activa y configura como opcional. -![21. Configure client identification - 4 - ES.png?h=250](https://images.ctfassets.net/alneenqid6w5/6AidakHNTZAZxB9ygG14aF/310070d0cf327cd90c1915dbb05b7e4f/21._Configure_client_identification_-_4_-_ES.png_h_250) +![21. Configure client identification - 4 - ES.png?h=250](//images.ctfassets.net/alneenqid6w5/6AidakHNTZAZxB9ygG14aF/310070d0cf327cd90c1915dbb05b7e4f/21._Configure_client_identification_-_4_-_ES.png_h_250) En este caso, la aplicación le mostrará al vendedor un formulario como el siguiente: -![21. Configure client identification - 5.png h 250?h=250](https://images.ctfassets.net/alneenqid6w5/1wjA3eb0wgoeVsnq3Bgl17/aa10e2401c309494320033a556b323f4/21._Configure_client_identification_-_5.png_h_250_h_250) +![21. Configure client identification - 5.png h 250?h=250](//images.ctfassets.net/alneenqid6w5/1wjA3eb0wgoeVsnq3Bgl17/aa10e2401c309494320033a556b323f4/21._Configure_client_identification_-_5.png_h_250_h_250) Tenga en cuenta que se muestra una flag que le permite al vendedor decidir si mostrar estos campos adicionales o no. Esto se debe a que, en la configuración, marcamos los campos de registro de la entidad legal como opcionales. Si están marcados como obligatorios, esta flag no se mostrará en la aplicación. diff --git a/docs/tracks/es/configure-integration-of-pick-up-points.md b/docs/tracks/es/configure-integration-of-pick-up-points.md index ffeccf83c..0db7955b5 100644 --- a/docs/tracks/es/configure-integration-of-pick-up-points.md +++ b/docs/tracks/es/configure-integration-of-pick-up-points.md @@ -1,16 +1,16 @@ --- title: 'Configurar la integración de los puntos de recogida ' id: 52C1lm8gMovN8v68s6v89d -status: PUBLISHED +status: DRAFT createdAt: 2021-08-12T18:12:20.076Z -updatedAt: 2021-09-08T17:52:30.570Z -publishedAt: 2021-09-08T17:52:30.570Z +updatedAt: 2024-03-11T22:19:05.610Z +publishedAt: firstPublishedAt: 2021-08-19T15:16:01.224Z contentType: trackArticle productTeam: Channels slug: configurar-la-integracion-de-los-puntos-de-recogida locale: es -trackId: 2YfvI3Jxe0CGIKoWIGQEIq +trackId: trackSlugES: configurar-integracion-con-mercado-libre --- @@ -58,7 +58,7 @@ Para ativar os pontos de retirada nas contas franquias: 1. Acceda al Admin VTEX. 2. En el módulo MARKETPLACE, seleccione **Integraciones**. 3. Luego, haga clic en `Configuración`. -4. En la integración de Mercado Libre, haga clic en el ícono de engranaje . +4. En la integración de Mercado Libre, haga clic en el ícono de engranaje . 5. Elija la opción `Editar configuración`. 6. En el campo **Activar integración de los puntos de recogida de las cuentas franquicia**, haga clic en la opción `Sí`. 7. Haga clic en `Guardar configuración`. diff --git a/docs/tracks/es/configure-integration.md b/docs/tracks/es/configure-integration.md index e13189581..5b8d6c900 100644 --- a/docs/tracks/es/configure-integration.md +++ b/docs/tracks/es/configure-integration.md @@ -3,8 +3,8 @@ title: 'Configurar integración' id: 3tZ4qVuMDDsC2jx2DCmjdA status: PUBLISHED createdAt: 2021-03-16T20:17:00.970Z -updatedAt: 2022-09-06T22:49:30.916Z -publishedAt: 2022-09-06T22:49:30.916Z +updatedAt: 2024-07-26T19:06:41.787Z +publishedAt: 2024-07-26T19:06:41.787Z firstPublishedAt: 2021-03-18T20:12:33.299Z contentType: trackArticle productTeam: Channels @@ -14,5 +14,5 @@ trackId: 5Yx5IrNa7Y48c6aSC8wu2Y trackSlugES: configurar-la-integracion-de-magazine-luiza --- - -![banner-form-es](https://images.ctfassets.net/alneenqid6w5/4eY6elSTbPcVvjQHuxOhdu/ae3e6e5ffd311ad1c25e3cd7104bc874/image.png) +![banner-form-es](//images.ctfassets.net/alneenqid6w5/4eY6elSTbPcVvjQHuxOhdu/ae3e6e5ffd311ad1c25e3cd7104bc874/image.png) ## Campos de registro del banner @@ -51,6 +51,7 @@ Para registrar el banner, debes rellenar los siguientes campos: * **Hora de inicio:** hora en la que el banner comenzará a estar disponible. * **Fecha de fin:** fecha en la que el banner dejará de estar disponible. Esto permite al administrador programar futuras campañas, lo que facilita su control. * **Hora de fin:** hora en la que el banner dejará de estar disponible. +* **Idiomas:** idiomas en los que se aplicará el banner. Campo solo disponible para tiendas que utilizan [configuración multidioma (beta)](https://help.vtex.com/es/tutorial/vtex-intelligent-search-configuracoes-multi-idioma-beta--2WahlTESLXIJ9XBdQMdTYO). ### Reglas de activación @@ -58,7 +59,7 @@ Para registrar el banner, debes rellenar los siguientes campos: Haz clic en `Autocompletar desde URL` para agregar la URL de la página de búsqueda donde se aplicarán las reglas de activación. -![banner-url-es](https://images.ctfassets.net/alneenqid6w5/2ldGnmahkPao4EbISls3gu/c7c8d7edfb83b4bb4f1e829b4aa50dc9/image.png) +![banner-url-es](//images.ctfassets.net/alneenqid6w5/2ldGnmahkPao4EbISls3gu/c7c8d7edfb83b4bb4f1e829b4aa50dc9/image.png) Haz clic en `Agregar condición` para crear una regla. Pueden ser de los siguientes tipos: diff --git a/docs/tracks/es/configuring-cash-payments-through-instore.md b/docs/tracks/es/configuring-cash-payments-through-instore.md index 64c9d15b6..7e2666145 100644 --- a/docs/tracks/es/configuring-cash-payments-through-instore.md +++ b/docs/tracks/es/configuring-cash-payments-through-instore.md @@ -34,7 +34,7 @@ Ahora vamos a crear la condición de pago. 1. Aún en la página de **Configuración **del módulo de **Pagos**, haz clic en la pestaña **Planes de Pago**. 2. Haz clic en el botón verde con el ícono `+` para añadir una nueva condición de pago, como se muestra a continuación. -![es-add-payment-condition](https://images.ctfassets.net/alneenqid6w5/27933kBohPNieKSiiulGZA/7aa38306086b2bb26b9b789b63baeeb0/es-add-payment-condition.png) +![es-add-payment-condition](//images.ctfassets.net/alneenqid6w5/27933kBohPNieKSiiulGZA/7aa38306086b2bb26b9b789b63baeeb0/es-add-payment-condition.png) 3. En la sección __Pagos Personalizados__, haz clic en la opción __Efectivo__ que ha creado. 4. Introduce un nombre para esta condición de pago, cambia el status a __Activo__, y en el campo __Procesar con la afiliación__, selecciona el pago personalizado que creaste en el paso anterior. diff --git a/docs/tracks/es/configuring-dafiti-connector.md b/docs/tracks/es/configuring-dafiti-connector.md index 94563552b..568897adb 100644 --- a/docs/tracks/es/configuring-dafiti-connector.md +++ b/docs/tracks/es/configuring-dafiti-connector.md @@ -3,8 +3,8 @@ title: 'Configuración del conector Dafiti' id: 3PV2OACP2E4O4uOKKW2sMg status: PUBLISHED createdAt: 2018-09-27T17:57:53.647Z -updatedAt: 2022-01-25T15:51:13.004Z -publishedAt: 2022-01-25T15:51:13.004Z +updatedAt: 2024-07-02T19:17:57.983Z +publishedAt: 2024-07-02T19:17:57.983Z firstPublishedAt: 2018-09-27T20:41:13.133Z contentType: trackArticle productTeam: Channels @@ -50,6 +50,27 @@ Si se activa la opción No, los intentos de enviar SKU registrados como k - **Nombre de SKU*:** determina cuál será la regla para nombrar los SKU en el portal de Dafiti. Debe seleccionar una de las combinaciones disponibles de los siguientes atributos: _Marca_, _Nombre del Producto_ y _Nombre del SKU._ - ![print tela nome exibição produto](https://drive.google.com/uc?export=download&id=1LZby5znJvD8J1ul7WagR70OWhr7J25Qp) +![print nome exibicao produto es](//images.ctfassets.net/alneenqid6w5/3MiGbDbIXFGiawLcXjji5w/35e795635bba7aa025facd31d63d76d7/print_nome_exibicao_produto_es.png) > Ejemplo: mi producto es una zapatilla deportiva negra de Nike. El _Nombre de SKU_ que seleccioné fue _Marca - Nombre del Producto - Nombre del SKU_. Así, el nombre que aparecerá en el portal de Dafiti será Nike zapatilla deportiva negra. + +- **NCM:** es la Nomenclatura Común del Mercosur (NCM), que define la tasa impositiva común para el bloque. Para determinados productos, es necesario informar en este campo el nombre único de la especificación del producto o SKU responsable, que contiene la información de NCM en el catálogo. +- **Id. de cliente:** código único asignado a un vendedor para acceder a la integración. +- **Client Secret:** código único utilizado para autenticar la integración. +- **Mapeo de campos personalizados (Nombre y descripción):** Para utilizar este mapeo es necesario crear un campo personalizado. Para saber cómo crear campos personalizados accede a la documentación de [Registrar especificaciones o campos de producto](https://help.vtex.com/es/tutorial/criando-um-campo-de-produto--tutorials_106). + +Para que el mapeo funcione, el seller debe seguir los siguientes pasos: + +1. Crea un campo de tipo `Texto grande`. +2. Deshabilite la opción `Mostrar especificación`. +3. Complete los campos creados en cada producto registrado. + +Este campo debe completarse de la siguiente manera: + +1. Complete el campo **DESDE** con el nombre del campo de origen. +2. Complete el campo **PARA** con el nombre del nuevo campo. +3. Haga clic en el botón y se agregará una regla de mapeo a tu integración. + +
    +Cada regla registrada asigna solo un campo. + diff --git a/docs/tracks/es/configuring-livelo-price-divergence-rule.md b/docs/tracks/es/configuring-livelo-price-divergence-rule.md new file mode 100644 index 000000000..c61e7cadd --- /dev/null +++ b/docs/tracks/es/configuring-livelo-price-divergence-rule.md @@ -0,0 +1,18 @@ +--- +title: 'Configurar Livelo regla de Divergencia de precios' +id: 4kocvdsHiLcLLcX6eQIVmD +status: PUBLISHED +createdAt: 2023-08-10T22:45:01.497Z +updatedAt: 2024-02-19T19:09:00.244Z +publishedAt: 2024-02-19T19:09:00.244Z +firstPublishedAt: 2023-08-11T01:56:55.359Z +contentType: trackArticle +productTeam: Channels +slug: configurar-livelo-regla-de-divergencia-de-precios +locale: es +trackId: 4ZSHEiuTkh8HR9ubJQj8BP +trackSlugES: integracion-de-livelo +--- + + diff --git a/docs/tracks/es/configuring-login-with-facebook.md b/docs/tracks/es/configuring-login-with-facebook.md index a4aa08eed..671724c0a 100644 --- a/docs/tracks/es/configuring-login-with-facebook.md +++ b/docs/tracks/es/configuring-login-with-facebook.md @@ -28,7 +28,7 @@ Después de la configuración en Facebook, es necesario configurar esta opción 1. En el módulo de **Configuración de la cuenta**, acceda a la pestaña de **Autenticación**. 2. Haga clic en el botón **Editar** correspondiente a Facebook. 3. Rellene los campos con el _Client Id_ y _Client Secret_ registrados en **Facebook**. - ![Facebook OAuth ES](https://images.ctfassets.net/alneenqid6w5/2mWEocn4zdG0BJVMaujzk8/ffc13a1eb81a285feea15e78a72342b9/facebook_ES.png) + ![Facebook OAuth ES](//images.ctfassets.net/alneenqid6w5/2mWEocn4zdG0BJVMaujzk8/ffc13a1eb81a285feea15e78a72342b9/facebook_ES.png) 4. Haga clic en el botón **Salvar**. 5. Para validar si el inicio de sesión se hizo correctamente, acceda al front-end de su tienda y haga clic en **Login**. 6. Aparecerán las opciones de inicio de sesión configuradas. Haga clic en la opción **Facebook** y compruebe si se muestra el nombre de su tienda. diff --git a/docs/tracks/es/configuring-login-with-google.md b/docs/tracks/es/configuring-login-with-google.md index 9c996f7d9..083b471c1 100644 --- a/docs/tracks/es/configuring-login-with-google.md +++ b/docs/tracks/es/configuring-login-with-google.md @@ -29,7 +29,7 @@ Después de hacer la configuración en Google, puede configurar el inicio de ses 1. En el módulo **Configuración de la cuenta**, acceda a la pestaña **Autenticación**. 2. Haga clic en el botón **Editar** correspondiente a Google. 3. Complete los campos ingresando el _Client Id_ y _Client Secret_ registrados en **Google**. - ![Google OAuth](https://images.ctfassets.net/alneenqid6w5/67wXwVN1RaDZ5oOy6XrTSe/cc91e8a5001c41693ea671d5da3c690e/google_ES.png) + ![Google OAuth](//images.ctfassets.net/alneenqid6w5/67wXwVN1RaDZ5oOy6XrTSe/cc91e8a5001c41693ea671d5da3c690e/google_ES.png) 5. Haga clic en el botón **Salvar**. 6. Para validar si el inicio de sesión se hizo correctamente, acceda al front-end de su tienda y haga clic en **Login**. 7. Las opciones de inicio de sesión aparecerán configuradas. Haga clic en la opción **Google** y verifique si se muestra el nombre de su tienda. diff --git a/docs/tracks/es/configuring-merchandising-rules.md b/docs/tracks/es/configuring-merchandising-rules.md index 3b190bb91..198d7f896 100644 --- a/docs/tracks/es/configuring-merchandising-rules.md +++ b/docs/tracks/es/configuring-merchandising-rules.md @@ -3,8 +3,8 @@ title: 'Crear regla de merchandising - Editor manual' id: 2FpbarYzsnbg7aZZn3TGF8 status: PUBLISHED createdAt: 2020-04-14T14:10:24.518Z -updatedAt: 2023-04-03T22:07:36.546Z -publishedAt: 2023-04-03T22:07:36.546Z +updatedAt: 2024-01-29T16:58:41.850Z +publishedAt: 2024-01-29T16:58:41.850Z firstPublishedAt: 2020-04-15T00:39:30.807Z contentType: trackArticle productTeam: Marketing & Merchandising @@ -23,8 +23,8 @@ Si deseas configurar una [regla de merchandising](https://help.vtex.com/es/track * **Nombre de la regla**: nombre de la regla de _merchandising_. Ejemplo: promover el producto A cuando se busca «galletas de chocolate». * **Fecha de inicio (opcional)**: define la fecha a partir de la cual se aplicará la regla de _merchandising_. La fecha considera la zona horaria UTC-0. * **Fecha de fin (opcional)**: define la fecha en que la regla de _merchandising_ dejará de aplicarse a las búsquedas de la tienda. La fecha considera la zona horaria UTC-0. - * **Regiones:** idiomas en los que se aplicará la regla de _merchandising_. -5. Haz clic en **Editor manual**. Para más información sobre cada editor, consulta [Tipos de edición](https://help.vtex.com/es/tracks/vtex-intelligent-search--19wrbB7nEQcmwzDPl1l4Cb/5tBSYXb9EIdePa0MWTnFd0#tipos-de-edicion). + * **Aplicar a los idiomas:** idiomas en los que se aplicará la regla de merchandising. Campo solo disponible para tiendas que utilizan [configuración multidioma (beta)](https://help.vtex.com/es/tutorial/vtex-intelligent-search-configuracoes-multi-idioma-beta--2WahlTESLXIJ9XBdQMdTYO). +5. Haga clic en **Editor Manual**. Para más información sobre cada editor, consulte [Tipos de edición](https://help.vtex.com/es/tracks/vtex-intelligent-search--19wrbB7nEQcmwzDPl1l4Cb/5tBSYXb9EIdePa0MWTnFd0#tipos-de-edicion). 6. Haz clic en `Siguiente`. 7. Si lo necesitas, modifica la información básica ya definida sobre la nueva regla de _merchandising_ en la sección [Información general](#informacion-general). 8. Define las [Reglas de activación](#reglas-de-activacion), es decir, el conjunto de condiciones que determinan cuándo se aplicará la regla de merchandising. @@ -36,6 +36,8 @@ Si deseas configurar una [regla de merchandising](https://help.vtex.com/es/track

    Una vez guardados, la actualización de los cambios en las reglas de merchandising demoran un promedio de dos minutos.

    +## Ejemplo + Considera el siguiente ejemplo: deseas promover productos de la marca Beautyx durante la semana de un carnaval de modo que cuando el cliente busque «jabón» o «champú», la búsqueda promueva los productos de la marca Beautyx. Para esto, debes configurar la regla de _merchandising_ del siguiente modo: * **Nombre**: Promoción de carnaval diff --git a/docs/tracks/es/configuring-payment-connectors.md b/docs/tracks/es/configuring-payment-connectors.md index d313f1c2c..6c8ea99bb 100644 --- a/docs/tracks/es/configuring-payment-connectors.md +++ b/docs/tracks/es/configuring-payment-connectors.md @@ -1,10 +1,10 @@ --- -title: 'Configurar un conector de pagos' +title: 'Configurar un provedor de pagos' id: 7pAEMAo4iqNHwYOarZ3zgm status: PUBLISHED createdAt: 2019-11-12T17:29:10.501Z -updatedAt: 2023-03-21T20:10:49.512Z -publishedAt: 2023-03-21T20:10:49.512Z +updatedAt: 2024-07-29T14:50:02.445Z +publishedAt: 2024-07-29T14:50:02.445Z firstPublishedAt: 2019-11-24T21:05:50.533Z contentType: trackArticle productTeam: Financial @@ -14,32 +14,19 @@ trackId: 6GAS7ZzGAm7AGoEAwDbwJG trackSlugES: pagos --- -El módulo de **Pagos** permite la configuración de una serie de **conectores**, que son protocolos de comunicación que su tienda necesita usar para permitir la transmisión de datos entre esta y adquirentes, subadquirentes o gateways. +El módulo __Pagos__ permite configurar varios proveedores de pagos (pasarelas, adquirentes, subadquirentes, [orquestadores](https://www.y.uno/en), [PSP](https://en.wikipedia.org/wiki/Payment_service_provider), entre otros) en tu tienda. De esta forma, podrás ofrecer diferentes métodos y condiciones de pago a tus clientes. -Por ejemplo, para que su sitio web ofrezca un determinado medio de pago particular a sus clientes, usted debe activar el **conector** que se comunicará con el gateway responsable del procesamiento. +Cuando se realiza una compra en su tienda y el cliente realiza el pago, la transmisión de datos entre VTEX y el proveedor elegido se produce a través de protocolos de comunicación configurados en el VTEX Admin. -Otra característica importante es la igualdad de conexiones. Así como un medio de pago puede comunicarse con varios conectores, un conector puede establecer comunicación con varios medios de pago. Debido a esta posibilidad, debe configurar el conector a través de **afiliaciones de gateway**. +
    + Para comprobar qué proveedores de pago están disponibles en su región y los respectivos artículos de configuración, visite Lista de proveedores de pago por país.

    +
    -**Afiliaciones de Gateway** es un conjunto de configuraciones que representa su contrato con un gateway de pago de su elección. +A continuación se muestra un ejemplo de cómo configurar un proveedor de pagos: -Además de los gateways de pago, otras afiliaciones incluyen, por ejemplo, pagarés, adquirentes y adquirentes. Con esto es posible decidir por cuál gateway de pago se procesarán los diferentes tipos de transacciones de su tienda VTEX. +1. En el Admin de VTEX, acceda a __Configuración de la Tienda > Pago > Proveedores__, o escriba __Proveedores__ en la barra de búsqueda en la parte superior de la página. +2. En la pantalla de proveedores, haga clic en el botón "Nuevo proveedor". +3. Escriba el proveedor de pago deseado en la barra de búsqueda y haga clic en su nombre. +4. Complete los campos disponibles según la información del proveedor de pago con el que tiene contrato. +5. Haga clic en "Guardar". -El Módulo de Pagos VTEX soporta múltiples afiliaciones con una o más gateways de su elecciónn para procesar diferentes formas de pago. - -Hay dos formas para comenzar a aceptar pagos con tarjeta de crédito: -- Afiliarse a un gateway de pago por el admin. -- Utilizar las [integraciones de VTEX](https://developers.vtex.com/vtex-rest-api/docs/payments-integration-guide) para medios de pago. - -## Cómo registrar afiliaciones de gateway por el Admin -1. En el Admin VTEX, accede a **Configuración de la tienda** > **Pago** > **Configuración**, o escribe **Configuración** en la barra de búsqueda en la parte superior de la página. -2. Haga clic en la opción **Afiliaciones de Gateway**. -3. Haga clic en el botón de **+** para agregar una nueva afiliación. -4. Escoja cuál es su Gateway de Pago. -5. Dele un nombre a su afiliación. -6. Si aparece un mensaje de alerta que indica la necesidad de instalar la aplicación, haga clic en el botón **Instalar aplicación** y siga las instrucciones de instalación. Este mensaje solo se muestra para algunos tipos de afiliaciones de pgateway. -7. Complete los campos disponibles con los datos del contrato enviados por el Gateway escogido. -8. Haga clic en el botón **Guardar**. - -Este conector debe estar asociado a una condición de pago. Para más informaciones y ejemplos de cómo recibir pagos en cuotas o al contado con diferentes afiliaciones, vea el artículo sobre [Condiciones de Pago](https://help.vtex.com/pt/tutorial/condicoes-de-pagamento). - -Si desea consultar el procedimiento de un conector específico, visite nuestros artículos de [Tutoriales y Soluciones](https://help.vtex.com/es/tutorial/--531cHtUCUi3puRXNDmKziw "Tutoriales y Soluciones"), y busque la palabra clave deseada. diff --git a/docs/tracks/es/configuring-physical-stores-as-pickup-points.md b/docs/tracks/es/configuring-physical-stores-as-pickup-points.md index 12794781e..e41f67cb8 100644 --- a/docs/tracks/es/configuring-physical-stores-as-pickup-points.md +++ b/docs/tracks/es/configuring-physical-stores-as-pickup-points.md @@ -3,8 +3,8 @@ title: 'Tiendas físicas como puntos de recogida' id: 4hXfgqXxS1lwAfnxgja3xW status: PUBLISHED createdAt: 2021-08-23T17:04:37.282Z -updatedAt: 2023-05-31T14:45:23.483Z -publishedAt: 2023-05-31T14:45:23.483Z +updatedAt: 2023-07-26T18:51:23.201Z +publishedAt: 2023-07-26T18:51:23.201Z firstPublishedAt: 2021-08-23T17:12:50.884Z contentType: trackArticle productTeam: Shopping diff --git a/docs/tracks/es/configuring-price-divergence-rule-dafiti.md b/docs/tracks/es/configuring-price-divergence-rule-dafiti.md index 550a09f74..41fee498e 100644 --- a/docs/tracks/es/configuring-price-divergence-rule-dafiti.md +++ b/docs/tracks/es/configuring-price-divergence-rule-dafiti.md @@ -3,8 +3,8 @@ title: 'Configurar regla de Divergencia de precios' id: 4rGMP9mEVOKCZCM71yzxnj status: PUBLISHED createdAt: 2022-01-05T16:09:05.484Z -updatedAt: 2022-01-05T16:18:18.655Z -publishedAt: 2022-01-05T16:18:18.655Z +updatedAt: 2023-08-11T18:26:09.918Z +publishedAt: 2023-08-11T18:26:09.918Z firstPublishedAt: 2022-01-05T16:11:57.454Z contentType: trackArticle productTeam: Channels diff --git a/docs/tracks/es/configuring-price-divergence-rule-mercado-libre.md b/docs/tracks/es/configuring-price-divergence-rule-mercado-libre.md index 2bea1ed14..0f9d5585f 100644 --- a/docs/tracks/es/configuring-price-divergence-rule-mercado-libre.md +++ b/docs/tracks/es/configuring-price-divergence-rule-mercado-libre.md @@ -3,8 +3,8 @@ title: 'Configurar regla de Divergencia de precios' id: 1ivH7sJoS771wZFMkaFdpt status: PUBLISHED createdAt: 2022-01-05T16:18:22.558Z -updatedAt: 2022-01-05T16:22:48.459Z -publishedAt: 2022-01-05T16:22:48.459Z +updatedAt: 2024-03-27T20:43:18.424Z +publishedAt: 2024-03-27T20:43:18.424Z firstPublishedAt: 2022-01-05T16:22:48.459Z contentType: trackArticle productTeam: Channels @@ -16,7 +16,7 @@ trackSlugES: configurar-integracion-con-mercado-libre Cuando se utiliza una integración con _marketplaces_ como Mercado Libre, a veces se produce una variación entre el precio fijado por el vendedor y el ofrecido por el _marketplace_, lo que resulta en pedidos con valores diferentes a los esperados. Esto puede resultar en pedidos con errores de divergencia de precios. -En el Admin VTEX, en **PEDIDOS > Gestión de pedidos > Autorización de pedidos**, la [regla de Divergencia de precios](https://help.vtex.com/es/tutorial/regra-de-divergencia-de-valores--6RlFLhD1rIRRshl83KnCjW) permite controlar los pedidos con divergencia de valores. Solo usuarios con los [roles](https://help.vtex.com/es/tutorial/perfis-de-acesso--7HKK5Uau2H6wxE1rH5oRbc) Admin Super (_Owner_) o OMS Full pueden configurar esta funcionalidad, siguiendo las instrucciones descritas en [Configuración de regla de Divergencia de precios](https://help.vtex.com/es/tutorial/configuracao-da-regra-de-divergencia-de-valores--awAKP0sS5J8jgLs2g7pPe). +En el Admin VTEX, en **Configuración de la tienda > Pedidos > Autorización de pedidos**, la [regla de Divergencia de precios](https://help.vtex.com/es/tutorial/regra-de-divergencia-de-valores--6RlFLhD1rIRRshl83KnCjW) permite controlar los pedidos con divergencia de valores. Solo usuarios con los [roles](https://help.vtex.com/es/tutorial/perfis-de-acesso--7HKK5Uau2H6wxE1rH5oRbc) Admin Super (_Owner_) o OMS Full pueden configurar esta funcionalidad, siguiendo las instrucciones descritas en [Configuración de regla de Divergencia de precios](https://help.vtex.com/es/tutorial/configuracao-da-regra-de-divergencia-de-valores--awAKP0sS5J8jgLs2g7pPe). La regla de Divergencia de precios se compone de una o varias reglas de autorización de pedidos, cada una de las cuales corresponde a un intervalo porcentual del precio del pedido. Las reglas de autorización se pueden configurar para negar automáticamente, autorizar automáticamente o exigir la autorización manual del pedido. @@ -24,4 +24,4 @@ La regla de Divergencia de precios se compone de una o varias reglas de autoriza Después de que hayas configurado la regla de Divergencia de valores, esta se aplicará a todos los marketplaces en los que actúes como seller. Estos pueden ser marketplaces VTEX, marketplaces externos, conectores certificados (partners), o otros conectores nativos además de Mercado Libre.
    -Se recomienda configurar la regla de Divergencia de precios antes de avanzar al siguiente paso de configuración de la integración con Mercado Libre. Si no se cumple esta recomendación la integración se realiza, pero los pedidos con divergencia de valores se retienen hasta que se crie la regla de Divergencia de precios. Puedes seguirlos en tu Admin VTEX, en **MARKETPLACE > Integraciones > Pedidos**. +Se recomienda configurar la regla de Divergencia de precios antes de avanzar al siguiente paso de configuración de la integración con Mercado Libre. Si no se cumple esta recomendación la integración se realiza, pero los pedidos con divergencia de valores se retienen hasta que se crie la regla de Divergencia de precios. Puedes seguirlos en tu Admin VTEX, en **Marketplace > Conexiones > Pedidos**. diff --git a/docs/tracks/es/configuring-price-divergence-rule-via.md b/docs/tracks/es/configuring-price-divergence-rule-via.md index 297eb59dd..cbe9f2fb5 100644 --- a/docs/tracks/es/configuring-price-divergence-rule-via.md +++ b/docs/tracks/es/configuring-price-divergence-rule-via.md @@ -3,8 +3,8 @@ title: 'Configurar regla de Divergencia de precios' id: 6MeJhODLMCnYwUCe18QjzP status: PUBLISHED createdAt: 2022-01-05T16:01:03.231Z -updatedAt: 2022-01-05T16:04:18.518Z -publishedAt: 2022-01-05T16:04:18.518Z +updatedAt: 2023-11-30T21:12:36.109Z +publishedAt: 2023-11-30T21:12:36.109Z firstPublishedAt: 2022-01-05T16:04:18.518Z contentType: trackArticle productTeam: Channels diff --git a/docs/tracks/es/configuring-rappi-price-divergence-rule.md b/docs/tracks/es/configuring-rappi-price-divergence-rule.md new file mode 100644 index 000000000..86dcf41b9 --- /dev/null +++ b/docs/tracks/es/configuring-rappi-price-divergence-rule.md @@ -0,0 +1,18 @@ +--- +title: 'Configurar rappi regla de Divergencia de precios ' +id: VoIvBSldeT2A4MuRVMMi1 +status: PUBLISHED +createdAt: 2024-05-31T20:36:17.323Z +updatedAt: 2024-05-31T20:51:50.382Z +publishedAt: 2024-05-31T20:51:50.382Z +firstPublishedAt: 2024-05-31T20:51:50.382Z +contentType: trackArticle +productTeam: Channels +slug: configurar-rappi-regla-de-divergencia-de-precios +locale: es +trackId: 2AeYfJRnQ0I91dvSzRcpKh +trackSlugES: integracion-de-rappi +--- + + diff --git a/docs/tracks/es/configuring-redirect.md b/docs/tracks/es/configuring-redirect.md index 49cdf3ca6..e5f363e84 100644 --- a/docs/tracks/es/configuring-redirect.md +++ b/docs/tracks/es/configuring-redirect.md @@ -3,8 +3,8 @@ title: 'Configurar Redireccionamientos' id: 4Gd2wLQFbCwTsh8RUDwSoL status: PUBLISHED createdAt: 2019-11-22T23:40:25.940Z -updatedAt: 2023-03-30T19:34:08.021Z -publishedAt: 2023-03-30T19:34:08.021Z +updatedAt: 2024-06-17T12:20:22.176Z +publishedAt: 2024-06-17T12:20:22.176Z firstPublishedAt: 2019-11-25T17:36:44.905Z contentType: trackArticle productTeam: Marketing & Merchandising @@ -26,7 +26,7 @@ Para configurar un redireccionamiento, es necesario seguir los siguientes pasos: Debes rellenar los siguientes campos: -![redirecionamentos-adminv4-ES](https://images.ctfassets.net/alneenqid6w5/69CWrwXk38Qxwb9fNNzYyc/41f7ae70f06576fe650bb84d379f5288/image.png) +![redirecionamentos-adminv4-ES](//images.ctfassets.net/alneenqid6w5/69CWrwXk38Qxwb9fNNzYyc/41f7ae70f06576fe650bb84d379f5288/image.png) ### Informaciones generales @@ -34,6 +34,7 @@ Esta sección proporciona las siguientes informaciones generales sobre el redire - **Nombre**: nombre del conjunto de reglas del redireccionamiento creado. - **URL de redireccionamiento**: URL de destino al cual el cliente será dirigido. Debe ser registrado de forma absoluta - dirección completa - y no relativa. Ejemplo: `https://www.tienda.com/_secure/account/#/orders` en vez de `_secure/account/#/orders`. +- **Idiomas:** idiomas en los que se aplicará el redireccionamiento. Campo solo disponible para tiendas que utilizan [configuración multidioma (beta)](https://help.vtex.com/es/tutorial/vtex-intelligent-search-configuracoes-multi-idioma-beta--2WahlTESLXIJ9XBdQMdTYO). ### Reglas de activación diff --git a/docs/tracks/es/configuring-ship-from-store.md b/docs/tracks/es/configuring-ship-from-store.md index 462f3b277..599416280 100644 --- a/docs/tracks/es/configuring-ship-from-store.md +++ b/docs/tracks/es/configuring-ship-from-store.md @@ -3,8 +3,8 @@ title: 'Ship From Store' id: 50GAmxxFsJoLWqcnMysWdl status: PUBLISHED createdAt: 2020-06-30T21:36:43.926Z -updatedAt: 2023-05-31T14:45:10.189Z -publishedAt: 2023-05-31T14:45:10.189Z +updatedAt: 2023-07-26T18:44:48.356Z +publishedAt: 2023-07-26T18:44:48.356Z firstPublishedAt: 2020-06-30T21:45:36.187Z contentType: trackArticle productTeam: Shopping @@ -16,7 +16,7 @@ trackSlugES: estrategias-de-comercio-unificado La estrategia de **Ship From Store** se produce cuando el cliente desea recibir los productos en su casa y estos productos provienen del almacén de una tienda física. En otras palabras, en este escenario, la tienda funciona como un mini centro de distribución. -![35. Setting up Shipping From Store - 1](https://images.ctfassets.net/alneenqid6w5/7uHIuX10TvTGJS1kkwPmBb/6847796e390c9d18123eea24f87469c4/35._Setting_up_Shipping_From_Store_-_1.png) +![35. Setting up Shipping From Store - 1](//images.ctfassets.net/alneenqid6w5/7uHIuX10TvTGJS1kkwPmBb/6847796e390c9d18123eea24f87469c4/35._Setting_up_Shipping_From_Store_-_1.png) Este tipo de logística ayuda a su operación a reducir costos y tiempo de envío. Esto se debe a que, en lugar de tener solo los almacenes principales, generalmente lejos de las áreas centrales de las ciudades, ahora usted tiene una red de entrega más capilar. @@ -24,7 +24,7 @@ Considere este ejemplo: un cliente que se encuentra en su casa hace un pedido en ## Prerrequisitos -En primer lugar, consideremos los requisitos previos que su tienda necesita para asegurarse de comenzar a implementar una estrategia de Ship From Store. Consulte nuestro artículo sobre [Requisitos previos para utilizar inStore](https://help.vtex.com/es/tracks/instore-primeros-pasos-y-configuracion--zav76TFEZlAjnyBVL5tRc/1wtAanSRA3g2316dw7bw8u "Requisitos previos para utilizar inStore"). +En primer lugar, consideremos los requisitos previos que su tienda necesita para asegurarse de comenzar a implementar una estrategia de Ship From Store. Consulte nuestro artículo sobre [Requisitos previos para utilizar VTEX Sales App](https://help.vtex.com/es/tracks/instore-primeros-pasos-y-configuracion--zav76TFEZlAjnyBVL5tRc/1wtAanSRA3g2316dw7bw8u "Requisitos previos para utilizar VTEX Sales App"). ## Cómo implementar el Ship From Store diff --git a/docs/tracks/es/configuring-synonyms.md b/docs/tracks/es/configuring-synonyms.md index 021e7f6b2..f598acc96 100644 --- a/docs/tracks/es/configuring-synonyms.md +++ b/docs/tracks/es/configuring-synonyms.md @@ -3,8 +3,8 @@ title: 'Configurar Sinónimos' id: 3ExbC3QKNF4zH7Gs8jD1cL status: PUBLISHED createdAt: 2019-11-29T12:04:33.557Z -updatedAt: 2023-03-30T19:19:37.658Z -publishedAt: 2023-03-30T19:19:37.658Z +updatedAt: 2024-01-30T22:46:15.605Z +publishedAt: 2024-01-30T22:46:15.605Z firstPublishedAt: 2020-03-05T19:56:02.826Z contentType: trackArticle productTeam: Marketing & Merchandising @@ -14,6 +14,8 @@ trackId: 19wrbB7nEQcmwzDPl1l4Cb trackSlugES: vtex-intelligent-search --- +
    Recomendamos usar Sinónimos en lugar de Palabras sustitutas para asociar palabras con productos, ya que los sinónimos permiten gestionar los términos por producto de una forma más escalable. Para más información, ponte en contacto con nuestro equipo de soporte.
    + Hay dos formas de configurar sinónimos en VTEX Admin: [individualmente](#crear-sinonimos-individualmente) o [importando una hoja de cálculo en formato CSV](#). Si necesita registrar sinónimos en bloque, le recomendamos que utilice la hoja de cálculo. Consulte las instrucciones para cada método de configuración en las secciones siguientes. La configuración de sinónimos funciona de forma recursiva. Esto significa que cuando agrega un segundo sinónimo a uno existente, también se convertirá en sinónimo del primero. @@ -33,6 +35,7 @@ Siga el proceso paso a paso para configurar sinónimos individualmente en VTEX A 3. Rellene los campos referentes al sinónimo: - __Tipo:__ define el tipo de sinónimo. Consulte [Tipos de sinónimos](https://help.vtex.com/es/tracks/vtex-intelligent-search--19wrbB7nEQcmwzDPl1l4Cb/1pxAWPEglBey1UFdvcetZV#tipos-de-sinonimos) para obtener más información. - __Términos:__ palabras o expresiones que se definirán como sinónimos. Debe pulsar `Enter` después de cada término para insertar otro término. + - **Idiomas:** idiomas en los que se aplicará el sinónimo. Campo solo disponible para tiendas que utilizan [configuración multidioma (beta)](https://help.vtex.com/es/tutorial/vtex-intelligent-search-configuracoes-multi-idioma-beta--2WahlTESLXIJ9XBdQMdTYO). - __Status:__ define si el sinónimo estará activo o inactivo. 4. Para terminar, haga clic en `Publicar`. @@ -44,9 +47,22 @@ La alteración puede tardar hasta dos horas en aplicarse. ## Importar CSV -Si existen muchos sinónimos para registrar, puedes hacer un archivo .csv y luego importarlo en el Admin. El fichero debe contener el siguiente formato, según los [tipos de sinónimos](https://help.vtex.com/es/tracks/vtex-intelligent-search--19wrbB7nEQcmwzDPl1l4Cb/1pxAWPEglBey1UFdvcetZV#tipos-de-sinonimos) elegidos: +Si existen muchos sinónimos para registrar, puedes hacer un archivo .csv y luego importarlo en el Admin. + +Para importar la hoja de cálculo, siga los pasos que se indican a continuación: + +1. Cree un archivo CSV en el formato indicado en [Plantilla de sinónimos](#plantilla-de-sinonimos). +2. En el Admin VTEX, acceda a __Storefront__, o escribe __Storefront__ en la barra de búsqueda en la parte superior de la página. +3. En **Intelligent Search**, haga clic en __Sinónimos__. +4. Haga clic en `Importar`. +5. Arrastre el archivo CSV al área delimitada o haga clic en `selecciona un archivo` para seleccionar el archivo de su dispositivo. +6. Haga clic en `Importar`. -- __Unidireccional:__ `{términos separados por una coma};{términos expandidos separados por una coma};{status}` +## Plantilla de sinónimos + +El fichero debe contener el siguiente formato, según los [tipos de sinónimos](https://help.vtex.com/es/tracks/vtex-intelligent-search--19wrbB7nEQcmwzDPl1l4Cb/1pxAWPEglBey1UFdvcetZV#tipos-de-sinonimos) elegidos: + +- __Unidireccional:__ `{términos separados por una coma};{término equivalente};{status}` __Ejemplos:__ @@ -60,8 +76,21 @@ Si existen muchos sinónimos para registrar, puedes hacer un archivo .csv y lueg - `tv,televisión,televisor;true`: al buscar por cualquiera de los términos, el producto que contenga uno de estos será devuelto. - `monitor,pantalla,display;true`: al buscar por cualquiera de los términos, el producto que contenga uno de estos será devuelto. -Para importar la hoja de cálculo, siga los pasos que se indican a continuación: +#### Tiendas multidioma (Beta) + +Tiendas que utilizan configuración multidioma (beta) deben seguir la siguiente plantilla para importar Sinónimos para idiomas específicos. + +- __Unidireccional__: `{términos separados por una coma};{término equivalente};{status};{locales separados por coma}`. + + __Ejemplo:__ + - `smartphone;iphone;true;en-GB`: al buscar smartphone en la tienda en el idioma inglés (`locale en-GB`), se mostrará los resultados de iphone. Sin embargo, al buscar iphone, no aparecerán los resultados de smartphone. + +- __Bidireccional__: `{términos separados por una coma};{status};{locales separados por coma}`. + + __Ejemplo:__ + - `tv,smart tv;true;en-GB`: al buscar cualquiera de estos términos en la tienda en el idioma inglés (`locale en-GB`), se mostrará cualquier producto que contenga uno de esos términos en los resultados de búsqueda. + +
    +

    Si el archivo .csv importado no contiene el locale, el sinónimo será válido para todos los idiomas disponibles en la tienda.

    +
    -1. En el Admin VTEX, acceda a __Storefront__, o escribe __Storefront__ en la barra de búsqueda en la parte superior de la página. -2. En **Intelligent Search**, haga clic en __Sinónimos__. -3. Haga clic en "Importar". diff --git a/docs/tracks/es/configuring-the-amazon-integration.md b/docs/tracks/es/configuring-the-amazon-integration.md index c9d3fd016..212ab029a 100644 --- a/docs/tracks/es/configuring-the-amazon-integration.md +++ b/docs/tracks/es/configuring-the-amazon-integration.md @@ -3,8 +3,8 @@ title: 'Configurar la integración de Amazon' id: 5J9CWPIbYQdAegJJWGsxan status: PUBLISHED createdAt: 2019-02-28T23:11:28.346Z -updatedAt: 2022-02-03T23:25:36.883Z -publishedAt: 2022-02-03T23:25:36.883Z +updatedAt: 2023-09-22T20:17:01.064Z +publishedAt: 2023-09-22T20:17:01.064Z firstPublishedAt: 2019-02-28T23:12:37.347Z contentType: trackArticle productTeam: Channels diff --git a/docs/tracks/es/configuring-the-connector-b2w.md b/docs/tracks/es/configuring-the-connector-b2w.md index 0af49f3ae..9cb1d490e 100644 --- a/docs/tracks/es/configuring-the-connector-b2w.md +++ b/docs/tracks/es/configuring-the-connector-b2w.md @@ -3,8 +3,8 @@ title: 'Configuración del conector' id: 40eYElt1qwIqGeIeum2W4M status: PUBLISHED createdAt: 2018-09-27T22:25:49.315Z -updatedAt: 2022-09-06T22:53:13.914Z -publishedAt: 2022-09-06T22:53:13.914Z +updatedAt: 2024-07-02T19:23:01.065Z +publishedAt: 2024-07-02T19:23:01.065Z firstPublishedAt: 2018-09-27T22:41:30.135Z contentType: trackArticle productTeam: Channels diff --git a/docs/tracks/es/configuring-the-connector.md b/docs/tracks/es/configuring-the-connector.md index 523bcca42..5f9b0a974 100644 --- a/docs/tracks/es/configuring-the-connector.md +++ b/docs/tracks/es/configuring-the-connector.md @@ -3,8 +3,8 @@ title: 'Configuración del conector' id: wWyl0Njxgs5KfXvxYZJrl status: PUBLISHED createdAt: 2021-04-14T21:01:49.270Z -updatedAt: 2021-04-15T21:19:06.543Z -publishedAt: 2021-04-15T21:19:06.543Z +updatedAt: 2023-10-13T19:52:02.877Z +publishedAt: 2023-10-13T19:52:02.877Z firstPublishedAt: 2021-04-15T17:41:17.442Z contentType: trackArticle productTeam: Channels @@ -16,17 +16,17 @@ trackSlugES: integracion-con-google-shopping La configuración de la integración con Google Shopping se realiza en el Admin. Para completarla, siga las instrucciones a continuación: -1. Acceda al Admin. -2. En el módulo _Marketplace_, haga clic en `Integraciones`. -3. Haga clic en `Configuración`. -4. En la card de Google Shopping, haga clic en `Integrar`. -5. Rellene los campos que aparecen en la pantalla según se describe a continuación y después haga clic en `Guardar configuración` (los campos marcados con el símbolo * son obligatorios). +1. Accede al Admin VTEX. +2. En el módulo Marketplace, haz clic en __Marketplace e integraciones__. +3. Ingresa __Google Shopping__ en el campo Buscar marketplace por nombre o nombre de cuenta y haz clic en `Conectar`. +4. Lee la información contenida en la ventana emergente, rellena los campos que aparecen en la pantalla según se describe a continuación y después, en la parte superior derecha de la pantalla, haz clic en `Conectar`. (Los campos marcados con el símbolo * son obligatorios). - **Integración*:** solamente se habilitará la integración si marca _sí_. - **Ignorar el envío de EAN (GTIN):** la opción _sí_ significa que se enviarán los SKU sin código de barras. Si su producto tiene un código de barras, se recomienda marcar _no_ para así incluir esta información en la integración. Puede consultar el artículo [Registrar el campo EAN](https://help.vtex.com/es/tutorial/cadastrar-o-codigo-de-barra-dos-skus-para-o-instore--2jkOdRB4XSMG2ke0uUQIKS#registrar-el-campo-ean). - **Merchant Id*:** código atribuido a su perfil de Google Merchant Center (secuencia numérica que aparece en la parte superior derecha de la pantalla cuando accede a su cuenta). - **Políticas comerciales*:** número de la política comercial que definirá el surtido del catálogo y los valores de los ítems utilizados en la integración. - **Email de Google Merchant*:** _email_ utilizado para crear la cuenta de Google Merchant Center. +- **Aplicar descuento en el precio enviado*:** aquí el seller debe elegir qué tipo de descuento desea enviar a Google Shopping. Puede seleccionar __No aplicar__ (envía el precio registrado en la plataforma VTEX), __Para medio de pago configurado en la API de Checkout__ (debe seleccionarse si el seller tiene el descuento configurado) o __Mayor descuento configurado__. - **Eliminar SKU sin stock*:** al hacer clic en _no_, cuando un producto no esté disponible, no desaparecerá de su _feed_ de Google Shopping, solo aparecerá con el estado _indisponible_. Si hace clic en _sí_, el SKU que haya sido retirado temporalmente por falta de _stock_ volverá a aparecer en el _feed_ cuando se reabastezca el _stock_. - **Merchant Id (Multi-Client):** solo debe utilizarse este campo cuando se configure una cuenta avanzada en Google Merchant Center. El propósito de crear una cuenta avanzada es gestionar varios vendedores y dominios a gran escala. En estos casos, debe rellenar el campo con el código atribuido a su cuenta avanzada en Google Merchant Center, que se puede identificar de la misma forma que el Merchant Id (secuencia numérica localizada en la parte superior derecha de la pantalla). Puede ver más detalles en el artículo de Google [Convertir una cuenta de varios clientes](https://support.google.com/merchants/answer/188487). - **Enviar precio*:** hay dos opciones: _Sin multiplicador de unidades_, con la cual el producto aparecerá con el valor unitario, y _Con multiplicador de unidades_, cuando el cobro de su producto tiene algún tipo de medidor. diff --git a/docs/tracks/es/configuring-the-integration-rappi.md b/docs/tracks/es/configuring-the-integration-rappi.md new file mode 100644 index 000000000..323038e9c --- /dev/null +++ b/docs/tracks/es/configuring-the-integration-rappi.md @@ -0,0 +1,18 @@ +--- +title: 'Configuración de la integración' +id: 1SowuK4iQngOHebFMfizYY +status: PUBLISHED +createdAt: 2024-05-31T20:32:15.901Z +updatedAt: 2024-05-31T20:51:41.392Z +publishedAt: 2024-05-31T20:51:41.392Z +firstPublishedAt: 2024-05-31T20:51:41.392Z +contentType: trackArticle +productTeam: Channels +slug: configuracion-de-la-integracion-rappi +locale: es +trackId: 2AeYfJRnQ0I91dvSzRcpKh +trackSlugES: integracion-de-rappi +--- + + diff --git a/docs/tracks/es/configuring-the-integration-with-fbe-in-the-vtex-admin.md b/docs/tracks/es/configuring-the-integration-with-fbe-in-the-vtex-admin.md index c12c92162..e8025111b 100644 --- a/docs/tracks/es/configuring-the-integration-with-fbe-in-the-vtex-admin.md +++ b/docs/tracks/es/configuring-the-integration-with-fbe-in-the-vtex-admin.md @@ -3,8 +3,8 @@ title: 'Configurar la integración con FBE en el Admin VTEX' id: jUtgjBDumr5oGWIU7mVLC status: PUBLISHED createdAt: 2021-09-30T16:07:29.101Z -updatedAt: 2021-10-05T21:36:44.675Z -publishedAt: 2021-10-05T21:36:44.675Z +updatedAt: 2024-04-17T14:57:04.600Z +publishedAt: 2024-04-17T14:57:04.600Z firstPublishedAt: 2021-09-30T18:49:18.739Z contentType: trackArticle productTeam: Channels @@ -40,7 +40,7 @@ Para que la integración funcione correctamente, se recomienda conceder todos lo 10. Haz clic en `Siguiente`. 11. En la ventana abierta, aparecerá una confirmación de que la integración se ha realizado. Haz clic en `Listo`. -![gif_es_v1](https://drive.google.com/uc?export=download&id=1KvwcMkIeX3_UzsnN5lIZzWysbyo8djLS) +![gif es v1](//images.ctfassets.net/alneenqid6w5/1FptUh8HMlsK1FvVPBw89H/aad4d60cb7baecae018ef1d38d25acef/gif_es_v1.gif) ## Envío de datos de productos a Facebook Business Extension diff --git a/docs/tracks/es/configuring-the-integration-with-tiktok-for-business-in-vtex-admin.md b/docs/tracks/es/configuring-the-integration-with-tiktok-for-business-in-vtex-admin.md index ea164dcf9..497c7a1b5 100644 --- a/docs/tracks/es/configuring-the-integration-with-tiktok-for-business-in-vtex-admin.md +++ b/docs/tracks/es/configuring-the-integration-with-tiktok-for-business-in-vtex-admin.md @@ -80,7 +80,7 @@ Después de rellenar el formulario de configuración de la integración, debes c En la página **Set up TikTok for Business** (Configurar TikTok for Business), que se muestra abajo, debes seguir las instrucciones de configuración que se describen a continuación. -![set-up-tiktok-for-business](https://images.ctfassets.net/alneenqid6w5/77d9v0437SxRBVXD0OUmW/290a1ece93c0fcb0fe91a1da61352513/image2.png) +![set-up-tiktok-for-business](//images.ctfassets.net/alneenqid6w5/77d9v0437SxRBVXD0OUmW/290a1ece93c0fcb0fe91a1da61352513/image2.png) 1. Haz clic en la sección **TikTok for Business Account** y verifica que tu cuenta esté en la lista. * Si quieres conectar otra cuenta, haz clic en `Disconnect` y repite el paso de inicio de sesión que se describe en [Conectar con la cuenta de TikTok](#2-conectar-con-la-cuenta-de-tiktok). diff --git a/docs/tracks/es/configuring-the-integration.md b/docs/tracks/es/configuring-the-integration.md new file mode 100644 index 000000000..327053601 --- /dev/null +++ b/docs/tracks/es/configuring-the-integration.md @@ -0,0 +1,18 @@ +--- +title: 'Configuración de la integración' +id: HgIbZEzbPr8FQid5MXURQ +status: PUBLISHED +createdAt: 2023-08-10T22:33:03.150Z +updatedAt: 2024-07-26T18:36:22.560Z +publishedAt: 2024-07-26T18:36:22.560Z +firstPublishedAt: 2023-08-11T01:56:55.389Z +contentType: trackArticle +productTeam: Channels +slug: configuracion-de-la-integracion +locale: es +trackId: 4ZSHEiuTkh8HR9ubJQj8BP +trackSlugES: integracion-de-livelo +--- + + diff --git a/docs/tracks/es/configuring-the-relevance-feature.md b/docs/tracks/es/configuring-the-relevance-feature.md index 68dd4ba5e..425921182 100644 --- a/docs/tracks/es/configuring-the-relevance-feature.md +++ b/docs/tracks/es/configuring-the-relevance-feature.md @@ -34,7 +34,7 @@ Hay dos áreas para configurar esta funcionalidad: __Criterios de prioridad__ y
  • Score del catálogo: 3
  • -![default priority criteria ES](https://images.ctfassets.net/alneenqid6w5/46WH9rGu8E2dpDry9i7uQ3/a87d76864944720f3e33c55d0275ada1/screencapture-biggy-myvtex-admin-search-boost-settings-2021-06-23-16_22_33.png) +![default priority criteria ES](//images.ctfassets.net/alneenqid6w5/46WH9rGu8E2dpDry9i7uQ3/a87d76864944720f3e33c55d0275ada1/screencapture-biggy-myvtex-admin-search-boost-settings-2021-06-23-16_22_33.png) Para cambiar la configuración de relevancia, realice los siguientes pasos. @@ -42,7 +42,7 @@ Para cambiar la configuración de relevancia, realice los siguientes pasos. 2. Haga clic en __Configuración de relevancia__. 3. Elija el criterio cuyo peso desea cambiar. 4. Arrastre el control deslizante hasta el número deseado utilizando el cursor como se muestra en la imagen siguiente. - ![composicao-criterios-es](https://images.ctfassets.net/alneenqid6w5/6qRT6JsD2MecPTXHksGIMa/1753fa46745b8fb9468f1c8adeb47aba/composicao-criterios-es.gif) + ![composicao-criterios-es](//images.ctfassets.net/alneenqid6w5/6qRT6JsD2MecPTXHksGIMa/1753fa46745b8fb9468f1c8adeb47aba/composicao-criterios-es.gif) Si quiere cambiar la posición de un criterio de __Composición de criterios__ a __Criterios de prioridad__, simplemente arrástrelo por el ícono a la zona superior, como se muestra a continuación. Tenga en cuenta que cuando el criterio se convierte en prioritario, ya no es posible cambiar su peso. - ![criterios-prioridad-es](https://images.ctfassets.net/alneenqid6w5/51sDib8UqJmQJmcqyIDSIE/59e0ec635987e5d8a11aa1e45f296f68/criterios-prioridad-es.gif) + ![criterios-prioridad-es](//images.ctfassets.net/alneenqid6w5/51sDib8UqJmQJmcqyIDSIE/59e0ec635987e5d8a11aa1e45f296f68/criterios-prioridad-es.gif) 5. Para terminar, haga clic en __Guardar__. diff --git a/docs/tracks/es/contract-termination.md b/docs/tracks/es/contract-termination.md new file mode 100644 index 000000000..683d05818 --- /dev/null +++ b/docs/tracks/es/contract-termination.md @@ -0,0 +1,22 @@ +--- +title: 'Rescisión de contrato' +id: 3TUpFItxp8L1WZAD1JuYfF +status: PUBLISHED +createdAt: 2024-02-20T21:47:12.450Z +updatedAt: 2024-02-22T14:08:21.680Z +publishedAt: 2024-02-22T14:08:21.680Z +firstPublishedAt: 2024-02-22T14:08:21.680Z +contentType: trackArticle +productTeam: Others +slug: rescision-de-contrato +locale: es +trackId: 4AXsGdGHqExp9ZkiNq9eMy +trackSlugES: soporte-en-vtex +--- + +VTEX lamenta la marcha de un cliente y comprende que las necesidades y circunstancias de los partners comerciales pueden cambiar. A pesar de sentir la decisión de rescindir el contrato, VTEX se compromete a que este proceso sea lo más sencillo y transparente posible para garantizar una transición fluida. + +Para rescindir tu contrato con VTEX debes ponerte en contacto con el [soporte financiero](https://help.vtex.com/es/tutorial/abrir-tickets-para-el-soporte-vtex--16yOEqpO32UQYygSmMSSAM#financiero). Para Brasil, Argentina y Colombia, sigue las directrices de los artículos a continuación: + +- [Solicitar rescisión contractual en Brasil](https://help.vtex.com/pt/tutorial/como-solicitar-sua-rescisao-contratual-no-brasil--frequentlyAskedQuestions_1834) +- [Solicitar rescisión contractual en Argentina y Colombia](https://help.vtex.com/es/tutorial/solicitar-rescisao-contratual-na-argentina-e-colombia--33g6mUoYB9Mf04C06gSU0a) diff --git a/docs/tracks/es/corporate-digital-account.md b/docs/tracks/es/corporate-digital-account.md index a4124b588..0f7fa17bf 100644 --- a/docs/tracks/es/corporate-digital-account.md +++ b/docs/tracks/es/corporate-digital-account.md @@ -1,10 +1,10 @@ --- title: 'Cuenta digital corporativa ' id: 3MVAuZJenHAEt8jsgX99GD -status: PUBLISHED +status: DRAFT createdAt: 2020-05-28T17:37:52.588Z -updatedAt: 2023-03-14T22:07:22.796Z -publishedAt: 2023-03-14T22:07:22.796Z +updatedAt: 2023-10-05T14:13:52.213Z +publishedAt: firstPublishedAt: 2020-05-29T17:48:20.683Z contentType: trackArticle productTeam: Financial diff --git a/docs/tracks/es/create-brands.md b/docs/tracks/es/create-brands.md index 222a5eeba..a80b3edda 100644 --- a/docs/tracks/es/create-brands.md +++ b/docs/tracks/es/create-brands.md @@ -39,7 +39,7 @@ Las informaciones rellenadas en el registro se pueden actualizar en cualquier mo Para eliminar el registro de alguna marca, debe hacer clic en la flecha al lado de `Editar` y seleccionar la opción `Eliminar`. -![editar-marca es](https://images.ctfassets.net/alneenqid6w5/1klwWT7dVmC63Az7KqX4hI/5fb442a9f0f4c3b566b61899ad17eb3c/editar-marca_ES.png) +![editar-marca es](//images.ctfassets.net/alneenqid6w5/1klwWT7dVmC63Az7KqX4hI/5fb442a9f0f4c3b566b61899ad17eb3c/editar-marca_ES.png) ## API diff --git a/docs/tracks/es/creating-accounts.md b/docs/tracks/es/creating-accounts.md index d9f546c92..1a43f9380 100644 --- a/docs/tracks/es/creating-accounts.md +++ b/docs/tracks/es/creating-accounts.md @@ -1,10 +1,10 @@ --- -title: 'Crear cuentas en Customer Credit' +title: ' Creación de cuentas en Customer Credit' id: 7FHLd0cmxqqGeEUuc8uioU status: PUBLISHED createdAt: 2018-11-06T20:24:28.924Z -updatedAt: 2023-05-12T12:20:09.076Z -publishedAt: 2023-05-12T12:20:09.076Z +updatedAt: 2024-02-08T19:08:32.443Z +publishedAt: 2024-02-08T19:08:32.443Z firstPublishedAt: 2018-11-06T21:15:02.053Z contentType: trackArticle productTeam: Financial @@ -14,106 +14,82 @@ trackId: 1hCRg21lXYy2seOKgqQ2CC trackSlugES: customer-credit-como-empezar --- -El siguiente paso es crear las cuentas de los clientes a los que desea ofrecer crédito en su tienda. +El siguiente paso es crear cuentas para los clientes a los que desea ofrecer crédito en su tienda. Las cuentas se pueden crear de tres maneras diferentes: -Hay tres formas de crearlas: - -- Vía Admin. -- Por el recurso de importación masiva. -- Vía API. +- [Cuenta individual (Admin VTEX)](#crear-cuentas-individualmente) +- [Múltiples cuentas masivas (Admin VTEX)](#crear-varias-cuentas-importacion-masiva) +- [Cuenta individual (Customer Credit API)](#crear-cuenta-a-traves-de-api)
    -Atención: Las cuentas de Customer Credit no están integradas con la base de clientes registrada en las entidades del Master Data. Las cuentas deben crearse en la propia aplicación antes o después de que el usuario haya cerrado las compras en la tienda. +Las cuentas creadas en la aplicación Customer Credit no tienen relación ni comparten datos con la base de clientes registrada en entidades de Master Data de la tienda. Para que un cliente pueda utilizar Customer Credit como método de pago, el comerciante debe registrar su cuenta en la aplicación, incluso si el cliente ya tiene una cuenta en la tienda.
    -Además, en todos los casos en que el usuario opte por actualizar datos mediante la importación de una plantilla en el sistema, es necesario asegurarse de que todos los valores estén separados por una coma. De lo contrario, la operación no se completará correctamente. - -Dicho esto, verifique los detalles de cómo crear una cuenta por medio de cada una de las formas. - -## Creación de cuentas individualmente -Si lo prefiere, puede crear varias cuentas manualmente a través del Admin. - -Verifique el procedimiento: +## Crear cuentas individualmente -1. Accede al __Admin__. -2. Haga clic en el módulo __Customer Credit__. -3. Luego, haga clic en __Cuentas__. -4. En el lado derecho de la pantalla, haga clic en el botón azul __"Nuevo"__. -5. Seleccione el __tipo de documento__ que identificará la cuenta. -6. Introduzca el número de documento en el campo __Documento__. -7. Rellene el campo __E-mail__. -8. Establezca el __límite de crédito__ disponible para la cuenta. -9. Haga clic en el botón azul __Confirmar__. +Para registrar un nuevo cliente en Customer Credit, siga los pasos a continuación: -El llenado del campo de email en el formulario es obligatorio, ya que a través del email (clave de acceso al sistema VTEX), es posible autenticar el acceso del cliente a los límites de crédito de una cuenta. Para obtener más información sobre la protección de datos, visite [Seguridad de SmartCheckout](https://help.vtex.com/es/tutorial/seguranca-do-smartcheckout--3SrJuuhrqwePUg1rp1exfB#). +1. En el Admin VTEX, accede a __Apps > Customer Credit > Cuentas__, o escribe __Cuentas__ en la barra de búsqueda en la parte superior de la página. +2. En la pantalla __Cuentas__, haga clic en el botón "NUEVA". +3. En __Identificación__, seleccione el __Tipo de documento__ y complete los campos __Documento__ y __Email__ con la información del cliente que desea registrar. +4. En __Crédito__, ingrese los valores de __Límite de crédito (BRL)__ y __Tolerancia__ que desea poner a disposición del cliente. +5. Haga clic en `Confirmar`. -De esta manera, la nueva cuenta se mostrará en la página de inicio de la sección "Cuentas". - -## Crear cuentas a través de la importación masiva - -Para la creación de cuentas de forma masiva, puede utilizar el recurso de importación de archivo CSV (Comma Separated Value) - un formato de plantilla. - -Esta funcionalidad es muy útil ya que permite importar miles de cuentas al sistema a la vez. +
    +El llenado del campo Email es obligatorio, ya que la plataforma VTEX utiliza esta información para autentificar el acceso del cliente a los límites de crédito de su cuenta. Para obtener más información sobre protección de datos, visite Seguridad de SmartCheckout. +
    -1. Acceda al __Admin__. -2. Haga clic en el módulo __Customer Credit__. -3. Luego, haga clic en __Cuentas__. -4. Junto al botón "Nuevo", haga clic en la opción __Importar__. -5. En el box que aparece en la pantalla, seleccione la opción __Crear__. -6. Haga clic en el botón azul __"Continuar"__. -7. Luego, haga clic en la opción __Descargar plantilla__. +A partir de este momento, la nueva cuenta creada se mostrará en la pantalla __Cuentas__. -De este modo, en su computadora se guardará un modelo de plantilla en formato CSV. Puede encontrarlo en la carpeta de Descargas. +![CC_nueva_cuenta_1_ES](//images.ctfassets.net/alneenqid6w5/5Kpskv3ba4pSvVpPROQQQf/137feed49de06cbae706252e4d6ef813/CC_nueva_cuenta_1_ES.JPG) -El siguiente paso es rellenar las columnas del documento con la información de cada una de las cuentas que desea crear. +## Crear varias cuentas (importación masiva) -En total, la tabla tiene 13 columnas que pueden rellenarse. Sin embargo, la única obligatoria es la del correo electrónico, información utilizada por el sistema VTEX para identificar al usuario en SmartCheckout. +Para crear varias cuentas al mismo tiempo (en masa) en Customer Credit, puede utilizar una plantilla en formato CSV (Comma Separated Value) que contiene la información de cada cliente. Siga los pasos a continuación para crear varias cuentas: -Cuando haya terminado de rellenar la tabla y de guardar todas las modificaciones que haya hecho, proceda a realizar los siguientes pasos: +1. En el Admin VTEX, accede a __Apps > Customer Credit > Cuentas__, o escribe __Cuentas__ en la barra de búsqueda en la parte superior de la página. +2. En la pantalla __Cuentas__, haga clic en el botón `IMPORTAR`. +3. En __¿Quieres crear o actualizar cuentas?__, selecciona la opción __Crear__ y haz clic en `CONTINUAR`. +4. Haga clic en `DESCARGAR PLANTILLA`. Se enviará una plantilla en formato .csv a su dispositivo (computadora, teléfono celular o tableta). +5. Complete cada línea: +
    +
      +
    • Columnas Email, Document y Document Type: información al cliente.
    • +
    • Columnas Credit limit y Tolerance rate: valores disponibles para cada cliente. La tasa de tolerancia debe ingresarse en formato decimal, por ejemplo, una tolerancia del 5% debe indicarse como 0,05.
    • +
    -1. Vuelva a la sección de __Cuentas__ en el Admin. -2. De nuevo, haga clic en la opción __Importar__. -3. Esta vez, seleccione la opción __Actualizar__ en el box. -4. Haga clic en el botón azul __"Continuar"__ -5. Cargue la plantilla en el espacio __"Suelte aquí su CSV o elija un archivo"__. -6. Haga clic en el botón __Importar archivo__. +![CC_criar_conta_2_ALL](//images.ctfassets.net/alneenqid6w5/2KwguLYrq4sasC46xAIUfV/9b504a53cbf5796f78fafc77c5125e22/CC_criar_conta_2_ALL.JPG) -¡Listo! Sus cuentas se crearán y se mostrarán en la página de inicio de la sección Cuentas. +
    6. Guardar la plantilla .csv. -En el contexto de la creación de nuevas cuentas, puede consultar todo su historial de importación. Para esto, simplemente haga clic en "Historial de importación" en la página principal de la sección Cuentas. +
    7. Regrese a la pantalla Cuentas y haga clic en el botón IMPORTAR nuevamente. -De esta manera, también se puede comprobar si las importaciones se hicieron de la manera correcta. De lo contrario, se indicará en la interfaz las correcciones necesarias. +
    8. En ¿Quieres crear o actualizar cuentas?, selecciona la opción Actualizar y haz clic en CONTINUAR. -### Actualizar cuentas a través de la importación masiva +
    9. Inserta o selecciona la plantilla .csv en el espacio Suelta áqui tu archivo CSV o elige uno. -Además, también puede actualizar los datos - correo electrónico, límite de crédito, documento, tipo de documento, status y tolerancia - de todas sus cuentas a la vez mediante la función de importación masiva. +
    10. Haga clic en el botón IMPORTAR ARCHIVO. -El proceso es similar a la creación de cuentas. Sin embargo, aquí se considera que ya tiene el modelo del archivo CSV descargado en su máquina. +A partir de este momento, las nuevas cuentas creadas mediante la plantilla .csv estarán disponibles en la pantalla __Cuentas__. -Verifique el procedimiento: +
    +También es posible rastrear procesos anteriores de creación de múltiples cuentas, identificando si las cuentas se crearon correctamente. Para comprobar esta información, haga clic en Historial de importación en la pantalla Cuentas. +
    -1. Acceda al __Admin__. -2. Haga clic en el módulo __Customer Credit__. -3. Luego, haga clic en __Cuentas__. -4. Junto al botón "Nuevo", haga clic en la opción __Importar__. -5. En el box que aparece en la pantalla, seleccione la opción __Actualizar__. -6. Haga clic en el botón azul __Continuar__. -7. Luego, cargue el archivo __CSV actualizado__ en el área de *Drop Zone*. -8. Haga clic en el botón __"Importar archivo"__. +### Actualizar varias cuentas (importación masiva) -Finalmente, espera a la carga completa de la plantilla. +Para actualizar información, como documento, tipo de documento, correo electrónico, límite de crédito y tolerancia, en varias cuentas al mismo tiempo, también puede utilizar la función de importación masiva. -## Crear cuentas a través de API +El procedimiento es similar a [crear múltiples cuentas](#crear-varias-cuentas-importacion- masiva). Sin embargo, ya debes tener descargada y completada la hoja de cálculo .csv en tu dispositivo (computadora, celular o tableta). Siga los pasos a continuación para actualizar la información del cliente: -Otra alternativa es crear cuentas a través de APIs por medio de [endpoint](https://developers.vtex.com/docs/api-reference/customer-credit-api#put-/api/creditcontrol/accounts/-accountId- "endpoint") `POST Open or Change Account`. +1. En el Admin VTEX, accede a __Apps > Customer Credit > Cuentas__, o escribe __Cuentas__ en la barra de búsqueda en la parte superior de la página. +2. En la pantalla __Cuentas__, haga clic en el botón `IMPORTAR`. +3. En __¿Quieres crear o actualizar cuentas?__, selecciona la opción __Actualizar__ y haz clic en `CONTINUAR`. +4. Inserta o selecciona la plantilla .csv en el espacio __Suelta áqui tu archivo CSV o elige uno__. +5. Haga clic en el botón __IMPORTAR ARCHIVO__. +6. Después de cargar la plantilla en Admin, verifique en la pantalla __Cuentas__ si la información se actualizó correctamente en las cuentas de cada cliente. -Rellene el body con la siguiente información: +## Crear cuenta a través de API - { - "id": "id", - "creditLimit": "number", - "document": "CPF or CNPJ or Other", - "email": "email" - } +También puede crear cuentas para sus clientes en Customer Credit a través endpoint [POST - Open an account](https://developers.vtex.com/docs/api-reference/customer-credit-api#post-/api/creditcontrol/accounts). -Para más detalles, consulte nuestra [documentación técnica sobre las APIs de Customer Credit](https://developers.vtex.com/docs/guides/customer-credit-api-overview "documentación técnica sobre las APIs de Customer Credit"). +Para obtener más información sobre los endpoints de la API de Customer Credit, acesse [Customer Credit API - Overview](https://developers.vtex.com/docs/api-reference/customer-credit-api#overview). diff --git a/docs/tracks/es/creating-and-editing-users.md b/docs/tracks/es/creating-and-editing-users.md index df5a0645b..8dbf81a8f 100644 --- a/docs/tracks/es/creating-and-editing-users.md +++ b/docs/tracks/es/creating-and-editing-users.md @@ -3,8 +3,8 @@ title: 'Crear y editar usuario ' id: 5enE0a0glnI0coEj7rRHBA status: PUBLISHED createdAt: 2019-11-22T15:16:38.307Z -updatedAt: 2022-08-24T14:23:48.018Z -publishedAt: 2022-08-24T14:23:48.018Z +updatedAt: 2024-06-17T15:10:57.072Z +publishedAt: 2024-06-17T15:10:57.072Z firstPublishedAt: 2020-01-13T14:33:11.563Z contentType: trackArticle productTeam: Identity @@ -23,7 +23,7 @@ Es en esta sección donde registramos quién puede acceder al ambiente administr 1. En el módulo Gestión de la Cuenta, haga clic en la pestaña **Usuarios**. 2. Haga clic en el botón **Nuevo usuario**. 3. Complete el **Correo electrónico** y el **Nombre completo**. -4. Agregue o cree los [roles](https://help.vtex.com/es/tutorial/guia-para-crear-perfiles-de-usuario/) deseados. +4. Agregue o cree los [roles](https://help.vtex.com/es/tutorial/gerenciando-usuarios--tutorials_512) deseados. 5. Haga clic en el botón **Guardar**. El usuario recibirá un correo electrónico confirmando el registro, con un enlace para registrar la contraseña de acceso. diff --git a/docs/tracks/es/creating-merchandising-rules-visual-editor.md b/docs/tracks/es/creating-merchandising-rules-visual-editor.md new file mode 100644 index 000000000..8c825d540 --- /dev/null +++ b/docs/tracks/es/creating-merchandising-rules-visual-editor.md @@ -0,0 +1,99 @@ +--- +title: 'Crear regla de merchandising - Editor visual' +id: 2ejly01m1w28RsZlCKowEr +status: PUBLISHED +createdAt: 2024-01-29T17:01:20.082Z +updatedAt: 2024-02-01T13:22:55.562Z +publishedAt: 2024-02-01T13:22:55.562Z +firstPublishedAt: 2024-01-29T17:04:11.061Z +contentType: trackArticle +productTeam: Marketing & Merchandising +slug: crear-regla-de-merchandising-editor-visual +locale: es +trackId: 19wrbB7nEQcmwzDPl1l4Cb +trackSlugES: vtex-intelligent-search +--- + +Para configurar una [regla de merchandising](https://help.vtex.com/es/tracks/vtex-intelligent-search--19wrbB7nEQcmwzDPl1l4Cb/5tBSYXb9EIdePa0MWTnFd0) de VTEX Intelligent Search utilizando el [Editor visual](https://help.vtex.com/es/tracks/vtex-intelligent-search--19wrbB7nEQcmwzDPl1l4Cb/5tBSYXb9EIdePa0MWTnFd0#tipos-de-edicao), sigue los pasos a continuación. + +1. En el Admin VTEX, accede a **Storefront**, o ingresa **Storefront **en la barra de búsqueda. +2. En **Intelligent Search**, haz clic en **Reglas de merchandising**. +3. Haz clic en el botón `+ Agregar`. +4. Rellena los siguientes campos: + + * **Nombre de la regla**: nombre de la regla de merchandising. Ejemplo: promocionar el producto A cuando el cliente busque "galletas de chocolate". + * **Fecha de inicio (opcional)**: define la fecha a partir de la cual se aplicará la regla de merchandising. La fecha considera la zona horaria UTC-0. + * **Fecha de fin (opcional)**: define la fecha en que la regla de merchandising dejará de aplicarse a las búsquedas de la tienda. La fecha considera la zona horaria UTC-0. + * **Aplicar a los idiomas:** idiomas en los que se aplicará la regla de merchandising. Campo solo disponible para tiendas que utilizan [configuración multidioma (beta)](https://help.vtex.com/es/tutorial/vtex-intelligent-search-configuracoes-multi-idioma-beta--2WahlTESLXIJ9XBdQMdTYO). +5. Haz clic en **Editor visual**. Para más información sobre cada editor, consulta [Tipos de edición](https://help.vtex.com/es/tracks/vtex-intelligent-search--19wrbB7nEQcmwzDPl1l4Cb/5tBSYXb9EIdePa0MWTnFd0#tipos-de-edicao). +6. Haz clic en `Siguiente`. +7. Define al menos un término de búsqueda o filtro para aplicar la regla de merchandising: + + * Para definir un término de búsqueda, ingresa el término en la barra de búsqueda (ítem **II** de la sección [Acciones disponibles en el Editor visual](https://docs.google.com/document/d/1zUZ_FhSGgJ8b3E0oF-q04sfcaDw6_btr/edit#bookmark=id.2et92p0)). + * Si deseas crear un filtro para aplicar la regla de merchandising (ítem **III** de la sección [Acciones disponibles en el Editor visual](https://docs.google.com/document/d/1zUZ_FhSGgJ8b3E0oF-q04sfcaDw6_btr/edit#bookmark=id.2et92p0)), sigue las instrucciones descritas en la sección [Agregar filtros y condiciones](https://help.vtex.com/es/tutorial/criar-regra-de-merchandising-editor-visual-beta--6xteumx9MsDt0uEppbChu3#adicionar-filtros-e-condicoes). +8. Si lo deseas, realiza las acciones opcionales que se indican a continuación para personalizar los resultados de la búsqueda. + * Definir cantidad de ítems por fila en los resultados de búsqueda. + * Definir cantidad de ítems por página en los resultados de búsqueda. + * Ocultar producto en los resultados de búsqueda. + * Fijar producto, es decir, anclarlo en las primeras posiciones de los resultados de búsqueda. + * Arrastrar el producto fijado a la posición deseada en los resultados de búsqueda. + * Editar la configuración inicial de la regla de merchandising, que incluye el nombre de la regla, las fechas de inicio y fin y, si la tienda utiliza la [Configuración multidioma (beta)](https://help.vtex.com/es/tutorial/vtex-intelligent-search-configuracoes-multi-idioma-beta--2WahlTESLXIJ9XBdQMdTYO), los idiomas a los que se aplicará. + + Más información sobre estas acciones en los puntos **4, 5, 6, 8, 9** y **11** de la sección [Acciones disponibles en el Editor visual](#acciones-disponibles-en-el-editor-visual). +9. Haz clic en `Guardar`. + +
    +

    Una vez guardados, los cambios en las reglas de merchandising tardan un promedio de dos minutos en actualizarse.

    +
    + +## Acciones disponibles en el Editor visual + +El Editor visual de reglas de merchandising de VTEX Intelligent Search permite realizar las acciones que se ilustran en la imagen siguiente: + +![visual-merch-rules-ES-v2](//images.ctfassets.net/alneenqid6w5/1wQEvrFFEp5ixHPCVtHsxa/717c18f418806f9cda88166167928548/visual-merch-rules-ES-v2.png) + +
      +
    1. Editar nombre de la regla de merchandising.
    2. +
    3. Definir los términos de búsqueda para aplicar la regla de merchandising.
    4. +
    5. Definir filtros para aplicar la regla de merchandising.
    6. +
    7. Definir cantidad de ítems por fila en los resultados de búsqueda.
    8. +
    9. Definir cantidad de ítems por página en los resultados de búsqueda.
    10. +
    11. Ocultar producto en los resultados de búsqueda. En el Editor visual, los productos ocultos aparecen en gris con el ícono del ojo tachado . Para volver a mostrar un producto oculto, pasa el mouse sobre él y haz clic en el ícono del ojo .
    12. +
    13. Ver detalles del producto. La información mostrada es:

      +
        +
      • Disponible: indica si el producto está o no disponible en la tienda.
      • +
      • Clics: número de clics durante los últimos 90 días.
      • +
      • Pedidos: número de pedidos realizados que incluyen el producto en los últimos 90 días.
      • +
      • Ingresos: ingresos que generó el producto en los últimos 90 días.
      • +
      • Fecha de lanzamiento: fecha de lanzamiento del producto.
      • +
      • Promoción: indica si el producto forma parte o no de una promoción.
      • +
      • Descuento: descuento aplicado sobre el producto.
      • +
      • Variedad de matriz disponible: representa el porcentaje de SKU disponibles del producto. Por ejemplo, si un producto tiene cinco SKU y solo hay tres disponibles, la variedad de matriz disponible será del 60 %, representada como 0.6 en este campo. Si todos los SKU están disponibles, el valor del campo será 1.
      • +
      +
    14. +
    15. Arrastrar producto anclado a la posición deseada en los resultados de búsqueda. Solo pueden arrastrarse productos que hayan sido anclados (acción IX de esta lista).
    16. +
    17. Anclar producto, es decir, situarlo en las primeras posiciones de los resultados de búsqueda. Al anclar el producto A y, a continuación, el producto B, aparecerán en ese orden en los resultados de búsqueda, antes que los demás. Para desanclar un producto, pasa el cursor sobre él y haz clic en el ícono de la tachuela tachada .
    18. +
    19. Navegar entre páginas de resultados de búsqueda.
    20. +
    21. Editar la configuración inicial de la regla de merchandising, que incluye el nombre de la regla, las fechas de inicio y fin y, si la tienda utiliza la Configuración multidioma (beta), los idiomas a los que se aplicará.
    22. +
    23. Cancelar edición.
    24. +
    25. Guardar configuración.
    26. +
    + +### Agregar filtros y condiciones + +El filtro es un atributo seleccionable predefinido que restringe los resultados de la búsqueda, por ejemplo, permite filtrar por todos los productos de una categoría o marca, entre otras condiciones. Puedes agregar una o más condiciones a un filtro, tal como se muestra a continuación. + +![filtros-merchrules-es](//images.ctfassets.net/alneenqid6w5/5e2KtHyjaAmvBqRDaJe8EK/cff18739dd40a27d303df3b5664e4d63/filtros-es.gif) + +Si deseas agregar una condición en el Editor visual, sigue cada uno de los pasos que se indican a continuación. + +1. Haz clic en `Filtro`. +2. Haz clic en `Agregar condición`. +3. Rellena las condiciones que deseas crear. Las opciones disponibles se describen en [Condiciones de las reglas de merchandising](https://help.vtex.com/es/tracks/vtex-intelligent-search--19wrbB7nEQcmwzDPl1l4Cb/3Dvava8LSVcFKeS2S6J7XW). +4. Haz clic en `Guardar`. + +Las condiciones definidas pueden funcionar en forma conjunta (`y`) o alternativamente (`o`). + +En el menú de cada una de las condiciones existentes, puedes `Duplicar` o `Eliminar` la condición. Si deseas desactivar todas las condiciones creadas, haz clic en `Borrar filtros`. diff --git a/docs/tracks/es/creating-or-editing-a-page-template.md b/docs/tracks/es/creating-or-editing-a-page-template.md index 53186a073..2ddd43236 100644 --- a/docs/tracks/es/creating-or-editing-a-page-template.md +++ b/docs/tracks/es/creating-or-editing-a-page-template.md @@ -41,8 +41,8 @@ Vea a continuación el procedimiento:
  • admin
  • -7. A continuación, rellene el box __Template XHTML__ con el código de su template.![4 1](https://images.ctfassets.net/alneenqid6w5/1BJRfbclbjHPUSztB6y0kP/bd95af131b622a00d9b41dee47789987/4_1.png) -8. En la esquina superior derecha, haga clic en el botón __Save Template__.![4 2](https://images.ctfassets.net/alneenqid6w5/58ZckRTKZ2e6BbXPtx54xK/a638e74bf68dc437257a6c220d5a2c1c/4_2.png) +7. A continuación, rellene el box __Template XHTML__ con el código de su template.![4 1](//images.ctfassets.net/alneenqid6w5/1BJRfbclbjHPUSztB6y0kP/bd95af131b622a00d9b41dee47789987/4_1.png) +8. En la esquina superior derecha, haga clic en el botón __Save Template__.![4 2](//images.ctfassets.net/alneenqid6w5/58ZckRTKZ2e6BbXPtx54xK/a638e74bf68dc437257a6c220d5a2c1c/4_2.png) Para editar un template ya existente, el proceso es casi idéntico. diff --git a/docs/tracks/es/creating-regular-promotions.md b/docs/tracks/es/creating-regular-promotions.md index 7f35fbb63..c534ccfdf 100644 --- a/docs/tracks/es/creating-regular-promotions.md +++ b/docs/tracks/es/creating-regular-promotions.md @@ -3,8 +3,8 @@ title: 'Crear Promoción Regular ' id: 7FjbeZdE2KMwk5L1t98pZI status: PUBLISHED createdAt: 2020-01-14T13:11:35.010Z -updatedAt: 2022-12-08T19:33:56.600Z -publishedAt: 2022-12-08T19:33:56.600Z +updatedAt: 2024-04-22T13:23:15.737Z +publishedAt: 2024-04-22T13:23:15.737Z firstPublishedAt: 2020-01-22T13:55:43.369Z contentType: trackArticle productTeam: Marketing & Merchandising @@ -14,153 +14,157 @@ trackId: 6asfF1vFYiZgTQtOzwJchR trackSlugES: promociones --- -En VTEX, se pueden [crear varios tipos de promociones](https://help.vtex.com/es/tutorial/como-criar-promocoes--tutorials_320#) para escenarios diferentes. Sin embargo, el más utilizado es la Promoción Regular. Este tipo de promoción permite que su tienda ofrezca descuentos de forma dinámica y flexible al combinar diferentes condiciones, restricciones y beneficios. +En VTEX, se pueden crear varios tipos de promociones que se ajustan a diferentes escenarios. De entre ellos, el más utilizado es la promoción regular, ya que permite a la tienda ofrecer descuentos flexibles, combinando múltiples condiciones, restricciones y beneficios. -En este artículo, detallamos cómo funciona cada campo durante los pasos de configuración de una promoción regular según se describen a continuación. +Este artículo describe los pasos para configurar una promoción regular. -1. [¿Cuáles son los datos generales de la promoción?](#1-cuales-son-los-datos-generales-de-la-promocion) - - [Restringir esta promoción a productos dos sellers](#restringir-esta-promocion-a-productos-dos-sellers) - - [Política Comercial](#politica-comercial) -2. [¿A qué ítems se aplicará esta promoción?](#2-a-que-items-se-aplicara-esta-promocion) -3. [¿Qué condiciones para la promoción sea válida?](#3-que-condiciones-para-la-promocion-sea-valida) -4. [Restricciones y limitaciones de uso](#4-restricciones-y-limitaciones-de-uso) +1. [Resumen de la promoción](#Resumen-de-la-promoción) -Para entender la implementación de las promociones, lea nuestro artículo sobre [Ejemplos de Promociones](https://help.vtex.com/es/tutorial/promotion-examples--5A8UTc7knvAscxo7e7rMFD?&utm_source=autocomplete#). + ○ [Restringir la promoción a los productos de los sellers](#restringir-la-promoción-a-los-productos-de-los-sellers) -## 1. ¿Cuáles son los datos generales de la promoción? + ○ [Política comercial](#política-comercial) -En esta sección, debe configurar los datos generales de la promoción. Los campos **Nombre**, **Validez** y **Cuál es el tipo y valor del descuento** son obligatorios. +2. [¿A qué ítems se aplicará esta promoción?](#¿a-qué-ítems-se-aplicará-esta-promoción?) -- **Nombre**: es el nombre de la promoción. -- **Status**: define si la promoción está activa o inactiva. -- **Descripción**: es la descripción interna de la promoción. El objetivo de este campo es que se utilice para comunicación interna en su tienda, a fin de dejar en claro si la promoción se debe a alguna campaña, liquidación de stock, etc. -- **Validez**: es la fecha y hora de inicio y fin de la promoción. Se puede usar una fecha y hora futura para iniciar la promoción en el sitio web. Si se configura de esta forma, la promoción tendrá el status de programada hasta que se llegue a la fecha y hora definida. Mientras esté válida, la promoción tendrá el status de activa y al término de la fecha y hora definidas, su status cambiará a inactiva de forma automática. -- **Utilizar configuraciones de recurrencia**: esta opción es del tipo de casilla de selección, que al ser activada pone a disposición otras siete casillas, de modo que se pueda seleccionar los días de la semana y las horas del día en que se aplicará la promoción. Si desea que la promoción se aplique en cualquier día de la semana, no seleccione esta opción. -- **¿Cuál es el tipo y el valor del descuento?**: elección que define el tipo y valor del descuento que se aplicará a la promoción. Estas son las opciones de descuento: +3. [Condiciones de la promoción](#condiciones-de-la-promoción) - - **Nominal**: es el descuento que se concederá al total del carrito. - - **Carga nominal**: es el descuento que se concederá al valor del flete. - - **Porcentual**: porcentaje de descuento que se concederá al valor del producto. - - **Precio máximo por artículo**: el precio máximo para cada artículo de la compra será el precio registrado aquí. - - **Carga porcentual**: porcentaje de descuento que se concederá al valor del flete. - - **Envío máximo**: es el valor máximo establecido para el flete. - - **Flete gratis**: es el descuento total sobre el valor del flete. - - **Regalo**: es el descuento total sobre el valor del producto definido como regalo. Puede seleccionar uno o más SKU como regalos, o más de una unidad para el mismo SKU. Para definir más de un regalo, escoja la opción **Activar multiplicador de regalo** y defina la cantidad deseada. Lea más sobre esta opción en este [artículo](https://help.vtex.com/es/tutorial/o-que-significa-ativar-o-multiplicador-de-brinde-em-uma-promocao--1gydgkmjEWcoo2CskUwuYK#). +4. [Restricciones y limitaciones de uso](#restricciones-y-limitaciones-de-uso) + +Para entender cómo funciona la implementación de promociones, consulta nuestro artículo [Ejemplos de promociones](https://help.vtex.com/es/tutorial/promotion-examples--5A8UTc7knvAscxo7e7rMFD?&utm_source=autocomplete). + +## Para crear una promoción regular, sigue estos pasos: + +1. En el Admin VTEX, accede a **Promociones > Promociones** o escribe **Promociones** en la barra de búsqueda en la parte superior de la página. +2. Haz clic en el botón **Crear promoción**. +3. Selecciona la opción **Regular**. +4. Rellena los campos de la promoción. +5. Haz clic en **Guardar**. + +# 1. Resumen de la promoción + +En esta sección, debes configurar la información general de la promoción. Los campos Nombre, Fecha de vencimiento y Cuál es el tipo y valor del descuento son obligatorios. + +- **Nombre:** nombre de la promoción. Campo obligatorio. +- **Status:** activa o desactiva la promoción. +- **Descripción:** descripción interna de la promoción. Este campo se utiliza para la comunicación interna de la tienda. Por ejemplo, se puede utilizar para indicar si la promoción se debe a alguna campaña o liquidación de stock. +- **Fecha de vencimiento:** fecha y hora de inicio y fin de la promoción. Se pueden seleccionar una fecha y hora futuras para que la promoción comience a aplicarse en el sitio web. Si se configura de esta forma, el status de la promoción se mostrará de las siguientes maneras: + - **Programada:** antes de la fecha y hora de inicio seleccionadas. + - **Activa:** durante el periodo previsto para la promoción. + - **Inactiva:** después de la fecha y hora de fin seleccionadas. +- **Utilizar configuración de recurrencia:** seleccionando esta opción, puedes realizar ajustes de recurrencia, por ejemplo, día de la semana y horario. +- **Cuál es el tipo y valor del descuento:** permite seleccionar una de las opciones a continuación: + - **Nominal:** el descuento que se concederá al total del carrito. + - **Envío nominal:** el descuento que se concederá al valor del envío. + - **Porcentual:** porcentaje de descuento que se concederá al valor del producto. + - **Precio máximo por ítem:** el precio máximo para cada ítem de la compra será el precio registrado aquí. + - **Envío porcentual:** el porcentaje de descuento que se concederá al valor del envío. + - **Envío máximo:** el valor máximo del envío. + - **Envío gratis:** el descuento total sobre el valor del envío. + - **Regalo:** el descuento total sobre el valor del producto definido como regalo. Seleccionando esta opción podrás indicar el SKU (por nombre o ID) que se considerará como regalo, elegir si debe activarse el [multiplicador de regalo](https://help.vtex.com/es/tutorial/o-que-significa-ativar-o-multiplicador-de-brinde-em-uma-promocao--1gydgkmjEWcoo2CskUwuYK) y la cantidad máxima de productos que se pueden utilizar como regalos en la promoción.
    -

    El producto de regalo también debe tener un precio registrado aunque se dé al cliente de forma gratuita.

    +El producto de regalo también debe tener un precio registrado aunque se ofrezca gratuitamente al cliente.
    - - **Descuento nominal basado en la fórmula**: el descuento se calcula en base a la fórmula que puede crear utilizando como variables la suma de los precios de los productos (`total`), el flete (`freight`) y la cantidad de artículos (`quantity`). Tenga en cuenta que el flete considerado por la fórmula será el más bajo disponible para el pedido, independientemente de la selección del cliente. El separador decimal debe ser siempre un punto. Ejemplo: si el descuento es del 30% del valor total del producto + el valor del flete, la fórmula debe ser `(total + flete) * 0,3`. Para más información sobre la fórmula, lea nuestra [documentación](https://help.vtex.com/es/tutorial/promocion-regular-con-descuento-nominal-basado-en-la-formula--2Pwrq6THyGViNedQG381jV). - - **Valor de fidelidad nominal:** es el crédito que será añadido al programa de fidelidad de la tienda. Lea [Promoción regular con valor de fidelidad](https://help.vtex.com/es/tutorial/promocion-regular-con-valor-de-fidelidad--3FCip23ZtvG0sDt0rVGVmR) para más información. - - **Valor de fidelidad porcentual**: es el porcentaje de crédito que se añadirá al programa de fidelidad de la tienda. Lea [Promoción regular con valor de fidelidad](https://help.vtex.com/es/tutorial/promocion-regular-con-valor-de-fidelidad--3FCip23ZtvG0sDt0rVGVmR) para más información. - - **Tabla de precios promocionales**: se puede utilizar una lista de precios como promoción. El precio promocional de cada SKU será el correspondiente a la lista de precios seleccionada. -- **Destaque en los productos**: inserta una flag con el nombre de la promoción, usada en la vitrina y en la página del producto. Esta flag solo se insertará si se utiliza el control correcto de exhibición de promoción en el formato: `` + - **Descuento nominal basado en fórmula:** el descuento se calcula con base en una fórmula que se puede crear utilizando como variables la suma de los precios de los productos, el envío y la cantidad de ítems. Ten en cuenta que el envío considerado por la fórmula será el envío de menor costo disponible para el pedido, independientemente de la selección del cliente. El separador decimal debe ser siempre el punto. Ejemplo: si el descuento es 30 % del valor total del producto + el valor del envío, la fórmula debe ser (total + freight) * 0.3. Para más información, consulta la [documentación de la fórmula](https://help.vtex.com/es/tutorial/promocao-regular-com-desconto-nominal-baseado-em-formula--2Pwrq6THyGViNedQG381jV). + - **Valor de recompensa nominal:** el crédito que será añadido al programa de fidelidad de la tienda. Para más información, consulta [Promoción regular con valor de fidelidad](https://help.vtex.com/es/tutorial/promocao-regular-com-valor-fidelidade--3FCip23ZtvG0sDt0rVGVmR). + - **Valor de fidelidad porcentual:** el porcentaje de crédito que se añadirá al programa de fidelidad de la tienda. Para más información, consulta [Promoción regular](https://help.vtex.com/es/tutorial/promocao-regular-com-valor-fidelidade--3FCip23ZtvG0sDt0rVGVmR) con valor de fidelidad. + - **Tabla de precios promocionales:** se puede utilizar una tabla de precios como promoción. El precio promocional de cada SKU será el correspondiente en la tabla de precios seleccionada. + - **Información adicional (opcional):** permite incluir en la promoción información adicional compuesta de un nombre y un valor. + - **Promoción resaltada:** inserta un flag con el nombre de la promoción utilizada en la vitrina y en la página del producto. El flag solo se inserta si se utiliza el control de visualización de promociones correcto en la plantilla: ``.
    -

    Las promociones del tipo Nominal solo se presentarán en el carrito, no en la vitrina o en la página de producto.

    +Las promociones nominales solo se muestran en el carrito, no en la vitrina o la página del producto.
    -### Restringir esta promoción a productos dos sellers +## Restringir esta promoción a los productos de los sellers -En esta sección, se puede definir a qué *sellers* se aplicará la promoción. Puede determinar cuáles de ellos serán incluidos o excluidos del descuento. +En esta sección se pueden definir los sellers a los que se aplicará la promoción. Es decir, tienes la opción de decidir los sellers que se incluirán o excluirán del descuento. -- **Es igual a:** seleccione los nombres de los *sellers* deseados para incluirlos. -- **Diferente de:** seleccione los nombres de los *sellers* deseados para excluirlos. +- **Igual a:** selecciona los nombres de los sellers deseados para incluirlos. +- **Diferentes de:** selecciona los nombres de los sellers deseados para excluirlos. -Para que la promoción sea válida para todos los *sellers*, deje la selección sin marcar. +Para que la promoción sea válida para todos los sellers, deja la selección sin marcar.

    No es posible seleccionar directamente un seller white label. Para incluir a un seller white label en la promoción, tiene dos opciones:

      1. Restringir a los sellers a la tienda principal. Esta restricción agrega a todos los sellers white label de su tienda a la promoción.
      2. Dejar la selección sin marcar para incluir a todos los sellers. Aquí, todos los tipos de sellers, white label o no, se agregarán a la promoción.
    -### Política Comercial - -Esta sección establece las políticas comerciales válidas para la promoción. Puede incluir o excluir las políticas comerciales del descuento. - -- **Es igual a:** seleccione las políticas comerciales deseadas para incluirlas. -- **Diferente de:** seleccione las políticas comerciales deseadas para excluirlas. -- **Proporcionado por mí (Mi tienda):** selección de las políticas comerciales para los productos de su tienda. Se puede seleccionar más de una política comercial. -- **Entregado por mí (Tienda de otros):** selección de las políticas comerciales para sus productos que están en las tiendas de otros. Puede seleccionar más de una política comercial. - -Para que la promoción sea válida para todas las políticas comerciales, deje la selección sin marcar. +## Política comercial -## 2. ¿A qué ítems se aplicará esta promoción? +Esta sección establece las políticas comerciales válidas para la promoción. Puedes incluir o excluir políticas comerciales del descuento. -En esta sección, debe elegir si la promoción se aplicará a todos los productos registrados en su tienda o solo a productos específicos, como se ilustra a continuación. +- **Igual a:** selecciona las políticas comerciales que deseas incluir. +- **Diferentes de:** selecciona las políticas comerciales que deseas excluir. +- **Proporcionado por mí (Mi tienda):** selección de las políticas comerciales con productos de tu tienda. Puedes seleccionar más de una política comercial. +- **Entregado por mí (Otras tiendas):** selección de políticas comerciales bajo que rigen la presencia de tus productos tiendas de terceros. Puedes seleccionar más de una política comercial. -![promocoes-restricao-es](https://images.ctfassets.net/alneenqid6w5/55xxIduLJDJrwQMuk4OgRu/83e378ce4788febd839ee10395e02f9f/image.png) +Para que la promoción sea válida en todas las políticas comerciales, deja la selección sin marcar. -Si desea aplicar la promoción a todo su catálogo, seleccione la opción **Aplicar a todos los productos.** +# 2. ¿A qué ítems se aplicará esta promoción? -Para limitar la promoción a productos específicos, seleccione **Aplicar a los siguientes productos** y luego rellene los criterios de selección para **Categorías, Marcas, Colecciones**, **Productos** y **SKUs**. +En esta sección, debes seleccionar si la promoción se aplicará a todos los productos registrados en tu tienda o solo a productos específicos, como se ilustra a continuación: -Puede incluir o excluir **categorías, marcas, colecciones**, **productos** y **SKUs** de la promoción utilizando los criterios **Es igual a** o **Diferente de**. +- **Aplicar a todos los productos:** te permite aplicar la promoción a todo el catálogo. +- **Aplicar a los productos que cumplen todas las restricciones siguientes:** permite limitar la promoción a productos específicos que deben cumplir los criterios de selección relativos a categorías, marcas, colecciones, productos y SKU. +- **Productos:** permite elegir los productos a los que se aplicará la promoción. Puedes cargar un archivo .txt con los ID de los productos. +- **SKUs:** permite escoger los SKU de los productos a los que se aplicará la promoción. Puedes cargar un archivo .txt con los ID de los productos. -Vea a continuación un ejemplo de cómo rellenarlo. En este caso, participan en la promoción todos los productos de la categoría **Vestido **cuya marca es **Farm**, con la excepción del producto **Vestido Rosas**. +Puedes incluir o excluir **categorías**, **marcas**, **colecciones**, **productos** y **SKU** de la promoción utilizando los criterios **Igual a** o **Diferentes de**. +Los productos deben cumplir todas las condiciones para ser válidos en la promoción. -![exemplo-es](https://images.ctfassets.net/alneenqid6w5/69J3NHBR8yLbbn04SSc5er/89c3e52e137f7856cb49628954217ff9/image.png) +![A quais itens esta promoção será aplicada - ES](//images.ctfassets.net/alneenqid6w5/7lxp9shJsZD5LBMzXldQnz/7ad5d4c49596dad8d2e81e0f1ef28d66/A_quais_itens_-_ES.png) -En los campos **Productos** y **SKUs**, se puede cargar un archivo **.txt** con un ID de producto o de SKU por fila, en vez de seleccionar un producto o un SKU a la vez. Para ello, debe hacer clic en **Elegir archivo** y seleccionar el archivo **.txt** deseado. +# 3. Condiciones de la promoción +El pedido del cliente debe cumplir las condiciones registradas en esta sección para ser válido en la promoción. -
    -

    Si selecciona Aplicar a los siguientes productos y no rellena ninguno de los criterios de selección, la promoción no se creará y aparecerá el mensaje Defina los productos elegibles o aplique a todos los productos. En este caso, debe volver y rellenar los criterios de selección o elegir Aplicar a todos los productos.

    +- **Valor mínimo y máximo del pedido:** la promoción se aplicará teniendo en cuenta el valor bruto del carrito, sin considerar otras promociones o costos de envío. +- **Valor acumulado en compras:** el descuento se concederá si el total de todas las compras realizadas por el cliente hasta este punto alcanzan el valor indicado. +- **Precio del ítem entre:** el descuento se concederá si el valor del ítem está dentro del intervalo de valores indicados. +- **Precio "de" y "por" son iguales o Precio "de" y "por" son diferentes:** corresponde a los valores de registro del producto. Solo se puede seleccionar una opción. +- **Usar BINs de restricción:** permite activar o desactivar la restricción de BIN, limitando las tarjetas de crédito que se pueden utilizar en la promoción creada. También puedes importar una lista de BIN, que debe guardarse en un archivo de texto (.txt) con cada BIN descrito en una fila diferente. +- **Tags de marketing:** campo utilizado para restringir la activación de la promoción si la compra se realiza a través del módulo [Suscripciones de VTEX](https://help.vtex.com/pt/tutorial/como-funciona-a-assinatura--frequentlyAskedQuestions_4453). +- **Afiliados:** identificador de pedidos del marketplace. El descuento se aplicará a los afiliados seleccionados. Para más información, consulta el artículo [Qué es afiliado](https://help.vtex.com/pt/tutorial/o-que-e-afiliado--4bN3e1YarSEammk2yOeMc0?locale=pt). +- **Clúster de clientes:** el descuento se concederá si el cliente está registrado en el clúster seleccionado. Es importante resaltar que el nombre del clúster debe coincidir exactamente con el nombre registrado. Cualquier error ortográfico impedirá que la configuración funcione correctamente. Para más información, consulta [Crear clúster de clientes](https://help.vtex.com/pt/tutorial/como-criar-um-cluster-de-clientes). +- **Países de envío:** el descuento se concederá a los países seleccionados en este campo. +- **El código postal de envío debe:** el descuento se concederá si el código postal cumple con la regla configurada. Es importante resaltar que los códigos postales que no estén registrados no son elegibles para activar la promoción. +- **Método de envío:** el descuento se concederá si el tipo de envío seleccionado por el cliente es el mismo que el registrado en la promoción. Este criterio solamente se considerará si el efecto de la promoción está relacionado con el valor de envío, es decir, si el tipo de la promoción es Envío porcentual, Envío nominal, Envío máximo o Envío gratis. Ten en cuenta que esta configuración no se puede combinar con la opción "Aplicar el descuento solo a la opción de envío más barata". +- **Aplicar el descuento solo cuando el cliente seleccione una de las transportadoras anteriores:** la promoción se aplicará solo después de que el cliente seleccione la forma de entrega en cuestión. Mientras no se seleccione, no tendrá descuento. Este criterio solo se tendrá en cuenta si el tipo de promoción está relacionado con el valor del envío, es decir, solo si el tipo es Envío porcentual, Envío nominal, Envío máximo o Envío gratis. +- **Medio de pago:** permite elegir si la promoción se aplicará a uno o varios de los medios de pago seleccionados. +
    +El máximo predeterminado de medios de pago registrados por promoción es 20, aunque es posible crear una personalización para incluir hasta 100 medios de pago. Si necesitas utilizar más de 20, ponte en contacto con nuestro equipo de soporte . +técnica.

    .
    -Para ser válidos en la promoción, los productos deben cumplir todas las condiciones registradas en esta sección. - -## 3. ¿Qué condiciones para la promoción sea válida? +- **Número de cuotas:** el descuento se concederá si la cantidad de cuotas seleccionada por el cliente está en el intervalo registrado. Este campo no se aplica a la selección de boleto. -El pedido del cliente debe cumplir las condiciones registradas en esta sección para ser válido en la promoción. - -- **Valor mínimo y máximo del pedido:** la promoción se aplicará teniendo en cuenta el valor "bruto" del carrito, sin considerar otras promociones o el flete. -- **Valor acumulado de las compras:** se concederá el descuento si el total de todas las compras ya realizadas por el cliente alcanza el valor ingresado. -- **Valor del ítem entre:** se concederá el descuento si el valor del ítem cumple el intervalo de valores ingresados. -- **Precio "de" y "a" son iguales** o **Precio "de" y "a" son diferentes:** se refiere al precio del producto. Solo se puede seleccionar una opción. -- **Restricción de promoción por BIN:** se concederá el descuento si el BIN de la tarjeta está entre los ingresados. -- **Marketing Tags:** campo utilizado para restringir la activación de la promoción si la compra es realizada por el [módulo de Suscripciones de VTEX](https://help.vtex.com/es/tutorial/como-funciona-a-assinatura--frequentlyAskedQuestions_4453#) -- **Afiliados:** identificador de pedidos del Marketplace. Se aplicará el descuento a los afiliados seleccionados. Vea el artículo [Qué es afiliado](https://help.vtex.com/es/tutorial/que-es-afiliado--4bN3e1YarSEammk2yOeMc0?locale=es) para más información. -- **Clúster de clientes:** se concederá el descuento si el cliente está registrado en el clúster seleccionado. Es importante destacar que el nombre del clúster debe ser exactamente como se ha registrado, cualquier error ortográfico impedirá el correcto funcionamiento de la configuración. -- **Países de entrega:** se concederá el descuento a los países seleccionados en este campo. -- **El código postal de entrega debe:** se concederá el descuento si el código postal está de acuerdo con la regla configurada. -- **Tipo de carga:** se concederá el descuento si el tipo de flete es igual al registrado. Este criterio solo se considerará si la promoción está relacionada con el Valor de Flete, es decir, en alguno de los siguientes casos: Carga porcentual», «Carga nominal», «Envío máximo» o «Flete gratis». -- **Aplicar el descuento solamente con el flete más barato:** si habilita esta opción, el descuento del flete se aplicará solamente al valor menor calculado por el flete. Esta opción está habilitada de forma predeterminada, pero puede inhabilitarla si desea aplicar el descuento a otros tipos de flete. Lea el artículo [Registrar promociones de envío](https://help.vtex.com/es/tutorial/configurar-promocoes-de-frete--6Lo5BR61KMiUFAAHGCdgfW) para más información. Este criterio solo se considerará si la promoción está relacionada con el Valor de Flete, es decir, en alguno de los siguientes casos: Carga porcentual», «Carga nominal», «Envío máximo» o «Flete gratis». -- **Aplicar el descuento solamente cuando el cliente seleccione uno de los transportistas anteriores:** la promoción se aplicará solo después de que el cliente seleccione la forma de entrega en cuestión. Mientras no se seleccione, no tendrá descuento. Este criterio solo se considerará si la promoción está relacionada con el Valor de Flete, es decir, en alguno de los siguientes casos: Carga porcentual», «Carga nominal», «Envío máximo» o «Flete gratis». -- **Medio de pago:** se concederá el descuento si el medio de pago seleccionado por el cliente es igual al registrado. Este descuento solo se aplica al finalizar la compra, cuando el cliente seleccione el mismo medio de pago registrado aquí. - -
    -

    Por estándar, puede registrar hasta 20 medios de pago por promoción. Además, existe la posibilidad de personalización para incluir hasta 100 medios de pago. Si necesita utilizar más de 20, contacte a nuestro servicio de asistencia -técnica.

    -
    - -- **Número de cuotas:** se concederá el descuento si el número de cuotas seleccionado por el cliente está dentro del intervalo registrado. Este campo no se aplica para la selección de boleto bancario. - -
    -

    Atención: las promociones por medio de pago y/o número de cuotas no se aplican a pedidos pagados con dos tarjetas o vales de compra.

    +
    +Las promociones por medio de pago y número de cuotas no se aplican a pedidos pagados con dos tarjetas o tarjetas de regalo.
    -- **Utm\_source:** se concederá el descuento si la navegación se realiza con la **utm_source** correspondiente a alguno de los valores registrados. Es importante resaltar que el cliente solo puede ingresar una **utm_source** en el checkout. -- **Utm\_campaign:** se concederá el descuento si la navegación se realiza con la **utm\_campaign** con el valor registrado. -- **Generar cupón con las UTM arriba:** crea un cupón con las UTM registradas para darle al cliente acceso a esta promoción sin necesidad de las UTM, tan solo con el código del cupón. -- **Utmi\_cp:** se concederá el descuento si la navegación se realiza con la utmi\_cp con el valor registrado (case sensitive). +- **utm_source:** el descuento se concederá si la navegación utiliza un parámetro utm_source correspondiente a cualquiera de los valores registrados. Es importante resaltar que el cliente solo puede ingresar un **utm_source** en el checkout. +- **utm_campaign:** el descuento se concederá si la navegación utiliza un parámetro utm_campaign con el valor registrado. +- **Crear un nuevo cupón con los UTM anteriores:** crea un cupón a partir de los UTM registrados para que el cliente tenga acceso a esta promoción solo con el código del cupón. +- **utmi_cp:** el descuento se concederá si la navegación se realiza con el utmi_cp con el valor registrado (distingue entre mayúsculas y minúsculas).
    -

    En el campo de las UTM, ingrese solo el valor que tendrán las UTM para activar la promoción. No es necesario ingresar ?utm_source= dentro del campo.

    +En el campo de UTM, ingresa únicamente el valor que deberán asumir los UTM para activar la promoción. No es necesario ingresar ?utm_source= dentro del campo.
    -- **Solo en la primera compra:** solo se concederá el descuento en la primera compra del cliente. -- **Es un pedido de suscripción**: opción que define que la promoción se aplicará a los pedidos de suscripción. Estas son las condiciones: - - **Pedido original**: los pedidos que generan las suscripciones, pero que aún no forman parte de los ciclos de suscripción. - - **Pedidos recurrentes**: los pedidos que forman parte de los ciclos de suscripción. - - **Filtrar por**: es la selección que filtra qué pedidos de suscripción serán válidos para la promoción. - - **Frecuencia**: es la selección de la frecuencia de los pedidos por suscripción, que puede ser semanal, mensual y anual. - - **Número del ciclo**: es la selección de los ciclos de la suscripción que se incluirán en la promoción. Esta opción se desbloquea solamente si la de **Pedidos recurrentes** ha sido seleccionada anteriormente. +- **Solo en la primera compra:** el descuento solo se concederá en la primera compra del cliente. +- **¿Se debe aplicar el descuento incluso si el usuario no tiene sesión iniciada?:** este campo se muestra cuando se selecciona la opción Solo en la primera compra. Si se marca esta opción, la promoción se aplicará aun cuando el cliente no ingrese su email y contraseña. Por otro lado, si no se selecciona, la promoción solo se aplicará si el consumidor ingresó con su email y contraseña previamente registrados. + - **Es un pedido de suscripción:** permite seleccionar una de las siguientes dos opciones: + - **Primeros pedidos:** pedidos que generan suscripciones, pero que aún no forman parte de los ciclos de suscripción. + - **Pedidos recurrentes:** pedidos que forman parte de los ciclos de suscripción. + - **Filtrar por:** permite filtrar los pedidos de suscripción que serán válidos para la promoción. + - **Frecuencia:** permite seleccionar la frecuencia de los pedidos de suscripción: semanal, mensual y anual. Para más información, consulta [Configurar la frecuencia y la fecha del ciclo de suscripción](https://help.vtex.com/pt/tutorial/como-criar-um-anexo-de-assinatura--2bUuKyPflA8cOGLv8OvaKK#configurar-frequencia-e-data-do-ciclo-de-assinatura). + - **Número del ciclo:** permite seleccionar los ciclos de suscripción que se incluirán en la promoción. Esta opción solo se habilita si se selecciona la opción Pedidos recurrentes. -- **Aplicar el descuento, incluso si el usuario no está conectado:** este campo se habilita cuando se selecciona el campo **solo en la primera compra**. Si se marca este campo, la promoción se aplicará incluso si el consumidor no ingresó su *email* y contraseña. Cuando no está marcado, la promoción solo se aplicará si el consumidor ha accedido con su *email* y contraseña previamente registrados. +# 4. Restricciones y limitaciones de uso +En esta sección se proporciona información importante sobre las condiciones y restricciones aplicables a la promoción. -## 4. Restricciones y limitaciones de uso +- **Cuántas veces se aplicará esta promoción en tu tienda:** limita la cantidad de veces que se aplicará la promoción. Al deseleccionar la opción ilimitado, se habilita un campo para registrar la cantidad de veces que se puede aplicar la promoción. Si la promoción ya ha sido creada, esta condición solo se aplicará a partir del día en que se configure, sin afectar los pedidos realizados anteriormente. +- **Cuántas veces por cliente se aplicará esta promoción:** el valor de este campo determina la cantidad máxima de veces que cada cliente puede beneficiarse de la promoción. Por ejemplo, si se establece un límite de tres usos y la promoción se aplica tres veces en un mismo pedido, se considerará como un único uso en relación con el límite total. Esto significa que el cliente aún podrá utilizar la promoción en otros dos pedidos diferentes. Es importante resaltar que este cálculo es independiente de la cantidad de veces que se utilice la promoción en cada pedido individual. +- **Establecer el número máximo de ítems elegibles para cada carrito:** define la cantidad de ítems del carrito sobre los que la promoción surtirá efecto. Consulta [Límite de ítems con promoción en el carrito](https://help.vtex.com/es/tracks/promocoes--6asfF1vFYiZgTQtOzwJchR/jOu9b69mKbrTDfSJYAawy#limite-de-itens-com-promocao-no-carrinho) para más información. +- **Aplicar con otras promociones:** permite que se conceda más de una promoción al mismo tiempo sin importar el tipo de descuento. Aprende más sobre cómo [funciona la competencia de promociones](https://help.vtex.com/es/tutorial/entendendo-a-concorrencia-de-promocoes--tutorials_2270). +- **Aplicar con precios manuales:** permite aplicar la promoción a productos cuyos precios hayan sido ingresados manualmente por el agente de televentas. Para activar la funcionalidad de precios manuales, utiliza el endpoint [Update orderForm configuration](https://developers.vtex.com/reference/configuration#updateorderformconfiguration). -- **Cuántas veces esta promoción se aplicará en su tienda:** limita la cantidad de veces que se aplicará la promoción. Cuando no está marcada la opción **ilimitada**, se habilita un campo para registrar la cantidad de veces a la que estará limitada. Dado que la promoción ya ha sido creada, esta condición solo se aplicará a partir del día en que se establezca, sin que afecte a los pedidos realizados con anterioridad. -- **Cuántas veces se aplicará la promoción a su tienda por cliente:** habilita la cantidad registrada arriba, no para la cantidad de uso total de la promoción, sino para la cantidad de veces que cada cliente podrá recibir la promoción. Si se selecciona también el campo anterior, tendrá una prioridad de aplicación superior a este límite. -- **Definir la cantidad máxima de ítems afectados por carrito:** define a cuántos ítems del carrito se aplicará la promoción. Lea [este artículo](https://help.vtex.com/es/tracks/promocoes--6asfF1vFYiZgTQtOzwJchR/jOu9b69mKbrTDfSJYAawy#limite-de-itens-com-promocao-no-carrinho) para saber cómo configurar el campo. -- **Permite que las promociones se acumulen:** permite que se conceda de forma simultánea más de una promoción, independiente del tipo de descuento. Sepa más sobre [cómo funciona la competencia de promociones](https://help.vtex.com/es/tutorial/entendendo-a-concorrencia-de-promocoes--tutorials_2270#) -- **Permite que se acumule con precios manuales:** permite que la promoción se aplique a productos cuyos precios fueron introducidos manualmente por un usuario de televentas. Para habilitar la funcionalidad de precios manuales, utilice el *endpoint* [Update orderForm configuration](https://developers.vtex.com/reference/configuration#updateorderformconfiguration). diff --git a/docs/tracks/es/credit-card-payment-flow.md b/docs/tracks/es/credit-card-payment-flow.md index 6b96bdd16..54a69fa5d 100644 --- a/docs/tracks/es/credit-card-payment-flow.md +++ b/docs/tracks/es/credit-card-payment-flow.md @@ -1,10 +1,10 @@ --- title: 'Flujo de pago por tarjeta de crédito ' id: TEYVv2fcVkH7et9n3OnBS -status: CHANGED +status: PUBLISHED createdAt: 2019-11-12T15:51:05.024Z -updatedAt: 2020-11-27T19:39:59.301Z -publishedAt: 2020-02-13T15:38:53.526Z +updatedAt: 2023-11-01T12:40:40.235Z +publishedAt: 2023-11-01T12:40:40.235Z firstPublishedAt: 2019-11-22T19:30:16.374Z contentType: trackArticle productTeam: Financial @@ -31,9 +31,7 @@ Para saber más sobre los agentes financieros involucrados en el flujo de pago d El flujo completo para pago por tarjeta de crédito en VTEX puede ser descrito por la siguiente imagen. -
    -![Cartão de crédito - Fluxo básico de um pagamento](https://images.ctfassets.net/alneenqid6w5/64zjpwrBkpqbOhR7vtZhKs/424c414ed06f81c4edcc676773fd00d9/Fluxo_Cart__o_de_Cr__dito.jpg) -
    +![Tarjeta de crédito - Flujo básico de un pago](//images.ctfassets.net/alneenqid6w5/64zjpwrBkpqbOhR7vtZhKs/354650e116ee61e05196dd1b592b6f6c/payments_image1_ES.JPG) 1. En la pantalla de Checkout de su tienda, el cliente elige el **Medio de pago** _tarjeta de crédito_ para realizar el pago de su compra. 2. La información de este pago se pasa al **Gateway de Pagos**, que es el player responsable de garantizar que este pago se realice con éxito. diff --git a/docs/tracks/es/customer-identification.md b/docs/tracks/es/customer-identification.md index 4a3d025f5..4feaf1459 100644 --- a/docs/tracks/es/customer-identification.md +++ b/docs/tracks/es/customer-identification.md @@ -27,7 +27,7 @@ Usted puede [configurar qué métodos de identificación desea habilitar](https: En el ejemplo de la imagen a continuación, Email y CPF están habilitados. -![31. inStore - Product Overview - 2 - ES](https://images.ctfassets.net/alneenqid6w5/2YKc9S2FehS7eA2zTskL33/99fe77f7a5c0a43318ffa841e67d20cb/identify-customer-es.PNG) +![31. inStore - Product Overview - 2 - ES](//images.ctfassets.net/alneenqid6w5/2YKc9S2FehS7eA2zTskL33/99fe77f7a5c0a43318ffa841e67d20cb/identify-customer-es.PNG) Ingrese uno de estos datos en el campo y haga clic en el botón `Confirmar`. diff --git a/docs/tracks/es/customizing-instore.md b/docs/tracks/es/customizing-instore.md index 8ce4d47bb..2921e4a60 100644 --- a/docs/tracks/es/customizing-instore.md +++ b/docs/tracks/es/customizing-instore.md @@ -3,8 +3,8 @@ title: 'Personalización de VTEX Sales App' id: Rby973h1l9tEM4C1YrzwZ status: PUBLISHED createdAt: 2021-09-16T00:55:10.885Z -updatedAt: 2023-05-31T16:08:29.389Z -publishedAt: 2023-05-31T16:08:29.389Z +updatedAt: 2023-07-24T23:04:49.692Z +publishedAt: 2023-07-24T23:04:49.692Z firstPublishedAt: 2021-09-16T01:00:39.153Z contentType: trackArticle productTeam: Shopping @@ -16,7 +16,7 @@ trackSlugES: instore-primeros-pasos-y-configuracion La experiencia VTEX Sales App es personalizable. Puede aplicar funcionalidades y configuraciones específicas según las necesidades de su negocio, así como adaptar el _layout_ de la aplicación para que se ajuste a la identidad de su marca. -Para ello, es necesario editar archivos JavaScript y CSS, tal y como se describe en la guía para desarrolladores[ How to customize VTEX Sales App](https://developers.vtex.com/vtex-rest-api/docs/how-to-customize-instore). +Para ello, es necesario editar archivos JavaScript y CSS, tal y como se describe en la guía para desarrolladores[ How to customize VTEX Sales App](https://developers.vtex.com/docs/guides/how-to-customize-vtex-sales-app).

    La personalización de VTEX Sales App debe ser realizada por personas con experiencia en programación, ya que modificaciones incorrectas en estos archivos pueden provocar errores críticos.

    @@ -24,16 +24,16 @@ Para ello, es necesario editar archivos JavaScript y CSS, tal y como se describe Vea a continuación las personalizaciones disponibles en VTEX Sales App. Puede hacer clic en el nombre de cada una para acceder a su respectiva guía de implementación. -* [Personalizar opciones de inicio de sesión en VTEX Sales App](https://developers.vtex.com/vtex-rest-api/docs/customize-instore-login-options): permitir a los usuarios iniciar sesión en VTEX Sales App con su cuenta de Google o Facebook. -* [Cambiar el idioma de VTEX Sales App](https://developers.vtex.com/vtex-rest-api/docs/change-instore-language): cambiar el idioma de VTEX Sales App a inglés o español. El idioma estándar de la aplicación es el portugués. +* [Personalizar opciones de inicio de sesión en VTEX Sales App](https://developers.vtex.com/docs/guides/how-to-customize-vtex-sales-app#list-of-customizations): permitir a los usuarios iniciar sesión en VTEX Sales App con su cuenta de Google o Facebook. +* [Cambiar el idioma de VTEX Sales App](https://developers.vtex.com/docs/guides/change-vtex-sales-app-language): cambiar el idioma de VTEX Sales App a inglés o español. El idioma estándar de la aplicación es el portugués. * [Habilitar el campo Observación en la página del pedido](https://developers.vtex.com/vtex-rest-api/docs/enable-the-remarks-field-in-the-order-screen): activar un campo para registrar información adicional sobre el pedido. Los datos introducidos en este campo se envían al módulo **Gestión de pedidos**. * [Habilitar el código del vendedor](https://developers.vtex.com/vtex-rest-api/docs/sales-associate-code): activar el código del vendedor, es decir, una personalización adicional del campo **Observación** para convertirlo en un campo obligatorio en el que los vendedores deben introducir sus códigos personales durante el flujo de compra. * [Habilitar transferencia y captura del carrito entre dispositivos:](https://developers.vtex.com/vtex-rest-api/docs/enable-cart-transfer-between-devices) permitir que una compra iniciada en un dispositivo se finalice en cualquier otro dispositivo presente en el flujo de compra, sin necesidad de volver a añadir productos al carrito. Para más información, consulte [este artículo](https://help.vtex.com/pt/tracks/instore-usando-o-app--4BYzQIwyOHvnmnCYQgLzdr/2hlBqxHlxgFo2o4R52pbsk). * [Habilitar el filtro de pedidos por vendedor: ](https://developers.vtex.com/vtex-rest-api/docs/enable-order-filter-by-sales-associate)definir que cada vendedor solo pueda ver los pedidos realizados por él, en lugar de mostrar todos los pedidos de la tienda por defecto. * [Forzar disponibilidad de stock: ](https://developers.vtex.com/vtex-rest-api/docs/force-stock-availability)permitir la venta de ítems que no están disponibles en el stock del ecommerce. Por defecto, si un ítem no tiene stock en el catálogo de la tienda, no puede venderse en VTEX Sales App. Sin embargo, hay casos en los que el ítem está disponible en la tienda física. Esta personalización permite la venta en estos casos. -* [Configurar la impresión del resumen del pedido](https://developers.vtex.com/vtex-rest-api/docs/set-up-the-order-summary-printing): habilitar la impresión de un resumen del pedido al finalizarlo utilizando VTEX Sales App. +* [Configurar la impresión del resumen del pedido](https://developers.vtex.com/docs/guides/how-to-customize-vtex-sales-app#list-of-customizations): habilitar la impresión de un resumen del pedido al finalizarlo utilizando VTEX Sales App. * [Añadir texto adicional a la impresión del pedido](https://developers.vtex.com/vtex-rest-api/docs/add-extra-text-to-the-order-print): añadir un texto personalizado a la impresión del resumen del pedido. ## Sepa más -* [How to customize VTEX Sales App](https://developers.vtex.com/vtex-rest-api/docs/how-to-customize-instore) +* [How to customize VTEX Sales App](https://developers.vtex.com/docs/guides/how-to-customize-vtex-sales-app) diff --git a/docs/tracks/es/customizing-styles.md b/docs/tracks/es/customizing-styles.md index 0e529f00b..87dfb4ef3 100644 --- a/docs/tracks/es/customizing-styles.md +++ b/docs/tracks/es/customizing-styles.md @@ -48,7 +48,7 @@ Vamos a hacer algunos cambios en nuestro archivo `style.json`. Podemos cambiar u Ahora, vamos a ver los resultados al "linkar" nuestra aplicación: -![style-json](https://images.ctfassets.net/alneenqid6w5/1S0DU3mL8MxRVleCmUGGol/3594be77ecae98c6c223e04191f95def/style-json.svg) +![style-json](//images.ctfassets.net/alneenqid6w5/1S0DU3mL8MxRVleCmUGGol/3594be77ecae98c6c223e04191f95def/style-json.svg) Muy bien! Ahora usted sabe cómo personalizar los estilos de su tienda. @@ -98,4 +98,4 @@ Vamos a escribir un poco de CSS, para añadir una línea roja sólida: ``` Nuestro nuevo menú de categoría tendrá ahora una línea roja sólida a lo largo de la parte inferior del menú. -![red-line](https://images.ctfassets.net/alneenqid6w5/2zVZNpUFepCptn5Zuo3YNa/1d939c7f78544c6b716bfc57db774b79/red-line.svg) +![red-line](//images.ctfassets.net/alneenqid6w5/2zVZNpUFepCptn5Zuo3YNa/1d939c7f78544c6b716bfc57db774b79/red-line.svg) diff --git a/docs/tracks/es/customizing-templates.md b/docs/tracks/es/customizing-templates.md index 8db7d9d97..d4c93077b 100644 --- a/docs/tracks/es/customizing-templates.md +++ b/docs/tracks/es/customizing-templates.md @@ -119,6 +119,6 @@ Para añadir un componente a esa página, basta con declarar un nuevo bloque de Si guarda esto en `store/blocks.json` y ejecuta `vtex link` en su tienda, usted deberá ver un nuevo estante renderizado al visitar la página principal. -![shelf](https://images.ctfassets.net/alneenqid6w5/6Hw3fRA4E8xC0Q4bNdO6gV/8b6742fd0c57a341db0cc0baea4cfb06/shelf.svg) +![shelf](//images.ctfassets.net/alneenqid6w5/6Hw3fRA4E8xC0Q4bNdO6gV/8b6742fd0c57a341db0cc0baea4cfb06/shelf.svg) Usted puede personalizar los bloques declarados por la app `store-theme` libremente y también declarar nuevos. Por ahora, usted puede encontrar la documentación para cada componente en sus [repositorios de GitHub](https://github.com/vtex-apps?q=store-components). Aquí encontrará las propiedades disponibles para cada componente. diff --git a/docs/tracks/es/dafiti-marketplace.md b/docs/tracks/es/dafiti-marketplace.md index 80ae019ac..6718c6966 100644 --- a/docs/tracks/es/dafiti-marketplace.md +++ b/docs/tracks/es/dafiti-marketplace.md @@ -3,8 +3,8 @@ title: 'Dafiti marketplace' id: 5lAIj7OCqizD5EisLJvatx status: PUBLISHED createdAt: 2021-05-26T15:09:29.538Z -updatedAt: 2021-05-26T15:51:04.313Z -publishedAt: 2021-05-26T15:51:04.313Z +updatedAt: 2024-06-26T15:28:29.564Z +publishedAt: 2024-06-26T15:28:29.564Z firstPublishedAt: 2021-05-26T15:28:12.852Z contentType: trackArticle productTeam: Channels diff --git a/docs/tracks/es/dashboard.md b/docs/tracks/es/dashboard.md index e758776e1..42d18d920 100644 --- a/docs/tracks/es/dashboard.md +++ b/docs/tracks/es/dashboard.md @@ -1,10 +1,10 @@ --- title: 'Dashboard' id: 7vg42kAdhUQeWBzncsSymN -status: PUBLISHED +status: DRAFT createdAt: 2023-01-24T15:01:36.426Z -updatedAt: 2023-01-26T12:57:04.230Z -publishedAt: 2023-01-26T12:57:04.230Z +updatedAt: 2024-01-05T17:14:37.506Z +publishedAt: firstPublishedAt: 2023-01-25T14:42:22.919Z contentType: trackArticle productTeam: Shopping @@ -16,7 +16,7 @@ trackSlugES: conversational-commerce En la página Dashboard, los dueños de tiendas VTEX pueden ver las métricas del canal [VTEX Conversational Commerce](https://help.vtex.com/es/tracks/conversational-commerce-vtex--5UZ9BdvwwtZm2t9QTXcbZs/1NwwADrU70v3roPUV7dWxI). En este panel, puedes ver el rendimiento de las ventas y los indicadores de las sesiones, que también puedes filtrar por periodo y exportar a un archivo CSV. -![Conversational Commerce Analytics Panel](https://images.ctfassets.net/alneenqid6w5/1kQwpA3cAfiW4OdlGOYjOf/5493bb92bc05b4ab33eb295551783a96/Conversational_Commerce_Analytics_Panel_ES.png) +![Conversational Commerce Analytics Panel](//images.ctfassets.net/alneenqid6w5/1kQwpA3cAfiW4OdlGOYjOf/5493bb92bc05b4ab33eb295551783a96/Conversational_Commerce_Analytics_Panel_ES.png) ## Datos diff --git a/docs/tracks/es/data-protection-roles.md b/docs/tracks/es/data-protection-roles.md new file mode 100644 index 000000000..a901e0d90 --- /dev/null +++ b/docs/tracks/es/data-protection-roles.md @@ -0,0 +1,86 @@ +--- +title: 'Roles en la protección de datos' +id: 5f8hTEw3xOALgqzus9VXKd +status: PUBLISHED +createdAt: 2024-05-03T16:42:23.883Z +updatedAt: 2024-05-03T21:10:00.990Z +publishedAt: 2024-05-03T21:10:00.990Z +firstPublishedAt: 2024-05-03T16:58:44.285Z +contentType: trackArticle +productTeam: Others +slug: roles-en-la-proteccion-de-datos +locale: es +trackId: 4Lc0i0an0DgnEtB0AUwlcq +trackSlugES: datos-y-privacidad +--- + +Para garantizar la seguridad y privacidad de la información, existen roles distintos para la posesión, control y procesamiento de datos personales. En la tabla siguiente presentamos cada uno de los roles del ecosistema de protección de datos: + +| Rol | Descripción | +|---|---| +| Titular de los dados | El titular es el propietario de sus propios datos personales.

    Por ejemplo, un cliente en una tienda es el propietario de sus datos personales, y los utiliza para realizar una compra. | +| Responsable del tratamiento | El responsable del tratamiento es la persona que decide los fines y criterios, de conformidad con las leyes sobre protección de datos, para utilizar datos personales. El responsable del tratamiento también determina la forma en que los encargados del tratamiento utilizarán los datos.

    Por ejemplo, el responsable del tratamiento de datos es el retailer, ya que decide los datos del cliente que son necesarios para realizar una compra. | +| Encargado del tratamiento de datos | El encargado del tratamiento de datos es la persona que trata los datos personales por orden del responsable del tratamiento.

    Por ejemplo, VTEX es el encargado que realiza el tratamiento de datos de los clientes finales en nombre de la tienda. VTEX no trata los datos sensibles de los clientes finales por decisión propia, sino únicamente por instrucciones directas de los gestores de la tienda.

    Los términos de este tratamiento que realiza VTEX se definen en el [Data Processing Addendum (DPA)](#data-processing-addendum-dpa). | +| Encargado secundario del tratamiento de datos | El encargado secundario del tratamiento de datos es una empresa tercera que procesa datos personales en nombre del encargado. El responsable del tratamiento de los datos debe tener visibilidad y estar de acuerdo con la contratación de un encargado secundario.

    Los encargados secundarios son los proveedores de infraestructuras y las sucursales de VTEX. Consulta la [lista completa de encargados secundarios VTEX](https://vtex.com/co-es/privacy-and-agreements/subprocessors/). | + +## Data Processing Addendum (DPA) + +El Data Processing Addendum (DPA) es el contrato entre el responsable del tratamiento (retailer) y el encargado del tratamiento de los datos (VTEX), que tiene como objetivo regular la forma en que VTEX procesa los datos personales en nombre del retailer. + +Este documento es un anexo al [Master Services Agreement (MSA)](https://vtex.com/co-es/privacy-and-agreements/agreements/), el contrato que regula la relación entre VTEX y retailers y establece las reglas de uso de la plataforma VTEX y de cualesquiera otros servicios o productos contratados. + +El DPA sigue el estándar establecido por el [Reglamento General de Protección de Datos (RGPD)](https://gdpr-info.eu/), la legislación más restrictiva en materia de privacidad de datos. + +En dicho documento podrás consultar la siguiente información: + +* Roles del encargado y responsable del tratamiento de los datos. +* Cumplimiento de los derechos de los titulares de los datos. +* [Encargados secundarios](https://vtex.com/co-es/privacy-and-agreements/subprocessors/). +* Nuestras [medidas técnicas y administrativas](https://help.vtex.com/es/tracks/datos-y-privacidad--4Lc0i0an0DgnEtB0AUwlcq/7ANSqBP5DgOrVVyglo3Lbh) de seguridad de los datos. +* Gestión de incidentes de seguridad. +* Limitaciones de responsabilidad: + * Solicitudes de auditoría. + * Transferencia internacional de datos. + * Responsabilidad de VTEX en caso de indemnización por incidentes de seguridad. +* Integridad y confidencialidad de los datos personales en VTEX. + +VTEX no utiliza los datos de los clientes finales para ningún otro fin que no sea llevar a cabo las operaciones de ecommerce siguiendo las instrucciones de los retailers. + +El DPA utilizado debe corresponder a la región específica del titular de los datos (cliente de la tienda). + +
    +

    Accede a Data Processing Addendum - VTEX para ver el DPA predeterminado de VTEX para cada región.

    +
    + +## Responsabilidades compartidas + +Tanto VTEX como los retailers deben garantizar la seguridad de los datos personales, cada uno dentro de su ámbito definido. El ámbito de VTEX incluye la infraestructura de la plataforma y sus funcionalidades, mientras que el del retailer abarca el storefront, configuraciones en el Admin, credenciales de acceso y el reglamento local sobre privacidad. Aprende más en las secciones siguientes. + +## Responsabilidades de VTEX + +VTEX, como encargada del tratamiento de los datos, podrá asistir al retailer en el cumplimiento de los derechos de los titulares, en la realización de informes de impacto sobre la privacidad y en la notificación de cualquier incidencia sobre datos personales de la que tenga conocimiento. Además, VTEX se compromete a cumplir las [medidas de seguridad técnicas y administrativas](https://help.vtex.com/es/tracks/datos-y-privacidad--4Lc0i0an0DgnEtB0AUwlcq/7ANSqBP5DgOrVVyglo3Lbh) establecidas en el [DPA](https://vtex.com/co-es/privacy-and-agreements/data-processing-addendum/). + +## Responsabilidades de retailers + +Los retailers, como responsables del tratamiento, son quienes deben determinar los fines y medios del tratamiento de datos personales. Por lo tanto, los retailers deben instruir a VTEX, en los términos contenidos en el [DPA](https://vtex.com/co-es/privacy-and-agreements/data-processing-addendum/), para que los datos personales puedan ser utilizados en la plataforma con el fin de llevar a cabo operaciones de ecommerce. + +En el contexto comercial, corresponde al retailer definir la base jurídica para utilizar los datos personales de los clientes (titulares de los datos). Las bases jurídicas son los casos en los que la ley permite el uso de datos personales, por ejemplo, el consentimiento. Dichas bases jurídicas no son aplicables a VTEX, ya que solo actúa como encargada del tratamiento de los datos, en los términos del [DPA](https://vtex.com/co-es/privacy-and-agreements/data-processing-addendum/), y no decide los fines para los que se utilizan los datos personales. + +### Reglamentos de privacidad + +Cada retailer debe realizar su propia evaluación de riesgos de privacidad, [informes de impacto a la privacidad (Privacy Impact Assessments)](https://gdpr-info.eu/issues/privacy-impact-assessment/), políticas de privacidad y medidas técnicas y organizacionales, así como el cumplimiento de los derechos de los titulares de datos personales que estén registrados en su tienda. Corresponde al retailer elegir los términos de su política de privacidad y hacerla pública en el sitio web, de conformidad con los reglamentos locales sobre privacidad. + +Los retailers deben aplicar sus propias medidas de seguridad y, en caso de incidentes relacionados con datos personales, deben notificarlo a las autoridades de protección de datos y a los titulares de los datos en conformidad con la legislación aplicable. Si tienes dudas específicas sobre las leyes de privacidad que se aplican a tu tienda, tus clientes finales, o necesitas asesoramiento sobre aspectos legales relacionados con tu negocio, te recomendamos consultar a un profesional especializado en protección de datos personales. + +VTEX prestará asistencia al retailer en algunas de estas obligaciones, como las respuestas a los derechos de los titulares y la notificación de incidentes de seguridad, en virtud del [DPA](https://vtex.com/co-es/privacy-and-agreements/data-processing-addendum/). + +### Acceso a la plataforma + +Los retailers desempeñan un papel crucial en la seguridad de los datos, ya que sus decisiones repercuten directamente en la protección de la información. Por ejemplo, al conceder acceso a la plataforma a determinados usuarios o equipos, o al compartir [claves de aplicación](https://help.vtex.com/es/tutorial/chaves-de-aplicacao--2iffYzlvvz4BDMr6WGUtet) (appKeys), el retailer influye en la seguridad de los datos almacenados en ese entorno. + +Para saber cómo gestionar correctamente las credenciales de acceso y garantizar la integridad de los datos, consulta los siguientes artículos: + +* [Roles](https://help.vtex.com/es/tutorial/roles--7HKK5Uau2H6wxE1rH5oRbc) +* [Recursos de License Manager](https://help.vtex.com/es/tutorial/recursos-del-license-manager--3q6ztrC8YynQf6rdc6euk3) +* [Claves de aplicación](https://help.vtex.com/es/tutorial/claves-de-aplicacion--2iffYzlvvz4BDMr6WGUtet) + diff --git a/docs/tracks/es/define-payment-methods-displayed-on-instore.md b/docs/tracks/es/define-payment-methods-displayed-on-instore.md index be56621c5..76863634e 100644 --- a/docs/tracks/es/define-payment-methods-displayed-on-instore.md +++ b/docs/tracks/es/define-payment-methods-displayed-on-instore.md @@ -3,8 +3,8 @@ title: 'Definir los métodos de pago mostrados en VTEX Sales App' id: jHQQcyX3WKeUFidwSjmY1 status: PUBLISHED createdAt: 2021-09-27T20:54:02.947Z -updatedAt: 2023-05-31T16:13:49.825Z -publishedAt: 2023-05-31T16:13:49.825Z +updatedAt: 2023-07-05T17:16:01.041Z +publishedAt: 2023-07-05T17:16:01.041Z firstPublishedAt: 2021-09-27T20:57:59.730Z contentType: trackArticle productTeam: Shopping @@ -16,7 +16,7 @@ trackSlugES: instore-pagos Ahora que la condición de pago ha sido creada, necesitas crear los filtros que definen los medios de pago que aparecerán en el _checkout_ de VTEX Sales App. -Para ello, los desarrolladores de tu tienda deben personalizar un archivo JavaScript. Para más información, consulta la guía [Define payment methods displayed on VTEX Sales App](https://developers.vtex.com/vtex-rest-api/docs/define-payment-methods-displayed-on-instore). +Para ello, los desarrolladores de tu tienda deben personalizar un archivo JavaScript. Para más información, consulta la guía [Define payment methods displayed on VTEX Sales App](https://developers.vtex.com/docs/guides/define-payment-methods-displayed-on-vtex-sales-app).

    Para habilitar los pagos a través de la aplicación VTEX Sales App, como se explica en este artículo, es necesario realizar cambios en un archivo JavaScript. Esta operación debe ser realizada por personas con experiencia en programación. Modificaciones incorrectas en este archivo pueden causar errores críticos.

    diff --git a/docs/tracks/es/defining-centauro-trade-policy.md b/docs/tracks/es/defining-centauro-trade-policy.md index b81495789..15b3d9f11 100644 --- a/docs/tracks/es/defining-centauro-trade-policy.md +++ b/docs/tracks/es/defining-centauro-trade-policy.md @@ -3,8 +3,8 @@ title: 'Definir la política comercial para Centauro' id: 2wFjrUoLI3q85r3QZA0Tp status: PUBLISHED createdAt: 2020-10-20T18:17:56.907Z -updatedAt: 2022-12-08T20:35:41.540Z -publishedAt: 2022-12-08T20:35:41.540Z +updatedAt: 2023-10-19T14:10:07.750Z +publishedAt: 2023-10-19T14:10:07.750Z firstPublishedAt: 2020-10-20T19:51:02.327Z contentType: trackArticle productTeam: Channels diff --git a/docs/tracks/es/defining-dafiti-trade-policy.md b/docs/tracks/es/defining-dafiti-trade-policy.md index 2f8bf8ae6..eb6a16167 100644 --- a/docs/tracks/es/defining-dafiti-trade-policy.md +++ b/docs/tracks/es/defining-dafiti-trade-policy.md @@ -3,8 +3,8 @@ title: 'Definición de la política comercial de Dafiti' id: 54cBCKrJgqdrm61vxihY1g status: PUBLISHED createdAt: 2021-02-23T21:32:12.282Z -updatedAt: 2022-12-08T20:36:49.783Z -publishedAt: 2022-12-08T20:36:49.783Z +updatedAt: 2023-08-11T18:10:58.039Z +publishedAt: 2023-08-11T18:10:58.039Z firstPublishedAt: 2021-02-23T21:41:19.622Z contentType: trackArticle productTeam: Channels diff --git a/docs/tracks/es/defining-netshoes-trade-policy.md b/docs/tracks/es/defining-netshoes-trade-policy.md index d3983d6c2..acb5d8bed 100644 --- a/docs/tracks/es/defining-netshoes-trade-policy.md +++ b/docs/tracks/es/defining-netshoes-trade-policy.md @@ -3,8 +3,8 @@ title: 'Definir la política comercial para Netshoes' id: 6ESk5Zk32baNfluXbL3Xmz status: PUBLISHED createdAt: 2021-02-23T20:04:34.470Z -updatedAt: 2022-12-08T20:35:12.874Z -publishedAt: 2022-12-08T20:35:12.874Z +updatedAt: 2023-10-19T14:10:00.314Z +publishedAt: 2023-10-19T14:10:00.314Z firstPublishedAt: 2021-02-23T20:20:32.953Z contentType: trackArticle productTeam: Channels diff --git a/docs/tracks/es/defining-the-google-shopping-trade-policy.md b/docs/tracks/es/defining-the-google-shopping-trade-policy.md index 259af26b8..4064e0315 100644 --- a/docs/tracks/es/defining-the-google-shopping-trade-policy.md +++ b/docs/tracks/es/defining-the-google-shopping-trade-policy.md @@ -3,8 +3,8 @@ title: 'Definir la política comercial' id: 3AqbcsWrge8zLt0BC5CtGd status: PUBLISHED createdAt: 2021-04-14T17:58:41.545Z -updatedAt: 2022-12-08T21:04:01.815Z -publishedAt: 2022-12-08T21:04:01.815Z +updatedAt: 2023-10-23T20:22:26.830Z +publishedAt: 2023-10-23T20:22:26.830Z firstPublishedAt: 2021-04-15T17:41:14.352Z contentType: trackArticle productTeam: Channels @@ -23,13 +23,39 @@ Tendrá que solicitar la creación de una nueva política comercial solo si: - Necesita enviar diferentes precios a Google Shopping. Para [contratar políticas comerciales adicionales](https://help.vtex.com/es/tutorial/contratacao-de-politica-comercial-adicional--61vuFOw4yGh6nwSmkLJL1X), solo tiene que rellenar el [formulario de política comercial adicional](https://docs.google.com/forms/d/e/1FAIpQLSe9qCGB_KM_xsV5e9uNe06JE8tMZrWcv6EuHUOmqTiM8oRW7w/viewform). Si tiene alguna duda, póngase en contacto con nuestro equipo de Growth Operations en *[Soporte](https://help.vtex.com/es/support)* seleccionando la opción **Comercial** y el tipo de solicitud `Creación de Política Comercial`. - La contratación de políticas comerciales adicionales para integración con un [conector nativo](https://help.vtex.com/es/tutorial/estrategias-de-marketplace-na-vtex--tutorials_402#integrado-con-un-conector-nativo-vtex), un [conector certificado (partner)](https://help.vtex.com/es/tutorial/estrategias-de-marketplace-na-vtex--tutorials_402#integrado-con-un-conector-certificado-partner) u otras tiendas VTEX está exenta de la cuota mensual. ## Envío de precios de productos El [precio](https://help.vtex.com/es/tracks/precos-101--6f8pwCns3PJHqMvQSugNfP/3N9xYhnampRQOrfaTAOxNu) de su producto en Google Shopping es determinado por la selección de la política comercial. Es importante prestar atención a algunos puntos. -Si su política comercial tiene precios de/por (lo que VTEX llama [precio de lista](https://help.vtex.com/es/tracks/precos-101--6f8pwCns3PJHqMvQSugNfP/3XcXp0r5WrJvogB8KIX4Kx#precio-de-lista) y [precio calculado](https://help.vtex.com/es/tracks/precos-101--6f8pwCns3PJHqMvQSugNfP/7GptzvlPDVM11ojEjywIQx#precio-calculado)), se enviará a Google Shopping el precio calculado, es decir, el precio «por». +Si su política comercial tiene precios de/por (lo que VTEX llama [precio de lista](https://help.vtex.com/es/tracks/precos-101--6f8pwCns3PJHqMvQSugNfP/3XcXp0r5WrJvogB8KIX4Kx#precio-de-lista) y [precio calculado](https://help.vtex.com/es/tracks/precos-101--6f8pwCns3PJHqMvQSugNfP/7GptzvlPDVM11ojEjywIQx#precio-calculado)), se enviará a Google Shopping el precio calculado, es decir, el precio «por». Para que estas promociones figuren en Google Shopping los productos deben cumplir los siguientes requisitos en Google Merchant Center: + +- Se debe haber cobrado el precio base, o un precio superior, durante un periodo de 30 días (consecutivos o no) en los últimos 200 días. +- El precio base debe ser válido. +- El precio de oferta debe ser inferior al de base. +- El descuento de la oferta debe ser superior al 5 % e inferior al 90 %. + +Si tus productos cumplen todos los requisitos anteriores, la herramienta aplica el valor promocional previamente configurado en VTEX en las vistas de Google Shopping. + +## Descuento vinculado a medio de pago + +La activación del descuento vinculado a un medio de pago se lleva a cabo en dos etapas: la [configuración del descuento y el medio de pago]((#configurar-descuento) y posteriormente la activación de descuentos en la [configuración del conector](https://help.vtex.com/es/tracks/configurar-integracao-com-o-google-shopping--25Sl7iOqq58PGfVfTAo8Xw/wWyl0Njxgs5KfXvxYZJrl). + +### Configurar descuento + +Para configurar un descuento vinculado a un medio de pago debes considerar la información contenida en los artículos a continuación: + +1. [Set a discount using the checkout API](https://developers.vtex.com/docs/guides/set-a-discount-using-the-checkout-api) para ingresar el medio de pago deseado en la variable `paymentSystemToCheckFirstInstallment` y simular un carrito de compras para comprobar si el medio de pago se ha actualizado. +2. [Configurar descuento de precio al contado](https://help.vtex.com/es/tutorial/configurar-desconto-de-preco-a-vista--7Lfcj9Wb5dpYfA2gKkACIt) para vincular el SKU al método de pago. +3. [Configurar descuento del precio al contado para Google Shopping](https://help.vtex.com/es/tutorial/configurar-desconto-de-preco-a-vista-para-google-shopping--40K3R5d4NogMvCzIWdWt3e). + +Una vez realizados los pasos anteriormente descritos, la activación deberá realizarse a través de la [configuración del conector](https://help.vtex.com/es/tracks/configurar-integracao-com-o-google-shopping--25Sl7iOqq58PGfVfTAo8Xw/wWyl0Njxgs5KfXvxYZJrl). + +
    +En caso de que haya varios sellers vinculados a un producto de tu tienda, Google Shopping aplicará la regla de anunciar la mejor oferta disponible. +
    -Cuando hay varios _[sellers](https://help.vtex.com/es/tutorial/o-que-e-um-seller--5FkLvhZ3Few4CWWIuYOK2w)_ vinculados a un producto de su tienda, la regla para Google Shopping es anunciar la mejor oferta disponible. +
    +Para que el descuento se envíe a Google Shopping, cada promoción creada solo puede tener vinculado un medio de pago. +
    diff --git a/docs/tracks/es/defining-the-shipping-strategy-via.md b/docs/tracks/es/defining-the-shipping-strategy-via.md index 8254f5d79..a0b2bef4f 100644 --- a/docs/tracks/es/defining-the-shipping-strategy-via.md +++ b/docs/tracks/es/defining-the-shipping-strategy-via.md @@ -3,8 +3,8 @@ title: 'Definir la Estrategia de Envío' id: 69cLhDK7PGOqgSs2EyqMke status: PUBLISHED createdAt: 2018-09-24T19:51:55.267Z -updatedAt: 2022-01-18T22:08:54.766Z -publishedAt: 2022-01-18T22:08:54.766Z +updatedAt: 2023-11-30T21:11:02.106Z +publishedAt: 2023-11-30T21:11:02.106Z firstPublishedAt: 2018-09-27T22:13:49.998Z contentType: trackArticle productTeam: Channels diff --git a/docs/tracks/es/delivery.md b/docs/tracks/es/delivery.md index e5ced40e6..9973ab0d2 100644 --- a/docs/tracks/es/delivery.md +++ b/docs/tracks/es/delivery.md @@ -27,19 +27,19 @@ Puedes elegir entre: - Recoger en una tienda física. - Personalizar por ítem. -![entrega-2-es](https://images.ctfassets.net/alneenqid6w5/621Dlpel880kPOoL8Ur6id/338f5137a3c8c920f612657fd7290f3d/entrega-2-es.png) +![entrega-2-es](//images.ctfassets.net/alneenqid6w5/621Dlpel880kPOoL8Ur6id/338f5137a3c8c920f612657fd7290f3d/entrega-2-es.png) ### Puntos de recogida Para los puntos de recogida, el sistema selecciona las tiendas que tienen los SKUs en stock y muestra la tienda más cercana al código postal del cliente, como sugerencia. Si el vendedor quiere cambiar la tienda donde el cliente recogerá los productos, solo hay que hacer clic en el botón `Editar punto de recogida`. -![entrega-retirada-es](https://images.ctfassets.net/alneenqid6w5/2lmJceEfryZV6OBtgGc3Tq/6cdbea15076e2d11b6bcdb4bb72108ab/entrega-retirada-es.png) +![entrega-retirada-es](//images.ctfassets.net/alneenqid6w5/2lmJceEfryZV6OBtgGc3Tq/6cdbea15076e2d11b6bcdb4bb72108ab/entrega-retirada-es.png) Al hacer clic en ese botón, el vendedor primero tiene acceso al punto de recogida sugerido por el sistema. Para ver todos los puntos de recogida disponibles, hay que hacer clic en `Ver todos los puntos de recogida`. -![31. VTEX Sales App - Product Overview - 12](https://images.ctfassets.net/alneenqid6w5/1ZUGWgHe2jI2ROLpIZ1HnN/e6a59ee600f6ae05a2d3e2a27cc8501e/31._VTEX Sales App_-_Product_Overview_-_12.png) +![31. VTEX Sales App - Product Overview - 12](//images.ctfassets.net/alneenqid6w5/1ZUGWgHe2jI2ROLpIZ1HnN/e6a59ee600f6ae05a2d3e2a27cc8501e/31._VTEX Sales App_-_Product_Overview_-_12.png) La aplicación mostrará la lista de puntos de recogida ordenados por la distancia más corta desde el código postal del cliente. También es posible elegir el punto de recogida en el mapa. -![31. VTEX Sales App - Product Overview - 13](https://images.ctfassets.net/alneenqid6w5/uT46sKKgmyT4Lmh8usLO3/3aa559f183e4d5dda3254844aac2fd19/31._VTEX Sales App_-_Product_Overview_-_13.png) +![31. VTEX Sales App - Product Overview - 13](//images.ctfassets.net/alneenqid6w5/uT46sKKgmyT4Lmh8usLO3/3aa559f183e4d5dda3254844aac2fd19/31._VTEX Sales App_-_Product_Overview_-_13.png) diff --git a/docs/tracks/es/detaching-skus-by-specification.md b/docs/tracks/es/detaching-skus-by-specification.md index 98f52f322..9dc8872b0 100644 --- a/docs/tracks/es/detaching-skus-by-specification.md +++ b/docs/tracks/es/detaching-skus-by-specification.md @@ -24,7 +24,7 @@ Esta herramienta se recomienda, principalmente, para las tiendas de ropa, porque A continuación, vea un ejemplo de separación de SKUs por color. La sandalia que se destaca en la siguiente imagen se exhibe en dos colores en el resultado de la búsqueda: -![screencapture-footnotes-sandals-2021-02-11-14 21 21](https://images.ctfassets.net/alneenqid6w5/3wDeiYyhcz0BNUyJrDo7zI/d5d68b1a11e1c117ca11653239037005/screencapture-footnotes-sandals-2021-02-11-14_21_21.png) +![screencapture-footnotes-sandals-2021-02-11-14 21 21](//images.ctfassets.net/alneenqid6w5/3wDeiYyhcz0BNUyJrDo7zI/d5d68b1a11e1c117ca11653239037005/screencapture-footnotes-sandals-2021-02-11-14_21_21.png)

    Si los resultados de búsqueda se ordenan por relevancia, los SKUs de un mismo producto se agrupan, es decir, se muestran uno al lado del otro.

    diff --git a/docs/tracks/es/digital-wallet-e-wallet.md b/docs/tracks/es/digital-wallet-e-wallet.md new file mode 100644 index 000000000..048f1909c --- /dev/null +++ b/docs/tracks/es/digital-wallet-e-wallet.md @@ -0,0 +1,23 @@ +--- +title: 'Cartera digital (ewallet)' +id: 7jLbdfch9Oe2yYbQa9zwE1 +status: PUBLISHED +createdAt: 2023-06-27T21:10:04.185Z +updatedAt: 2023-09-26T15:11:41.781Z +publishedAt: 2023-09-26T15:11:41.781Z +firstPublishedAt: 2023-06-27T21:47:02.764Z +contentType: trackArticle +productTeam: Shopping +slug: cartera-digital-e-wallet +locale: es +trackId: 6X8YyZBoVJpz5R8oXciTyu +trackSlugES: cartera-digital-e-wallet +--- + +Una cartera digital (también llamada ewallet) es un entorno seguro en el que se pueden almacenar datos bancarios y de tarjetas de crédito. Esta información se encripta en el sistema y, cuando su propietario accede a ella, puede utilizarla para realizar compras por internet. + +Comprar con una cartera digital ofrece más seguridad al usuario, ya que no necesita introducir sus datos de pago en el checkout de la tienda. En su lugar, el usuario es redirigido al entorno de la cartera digital, donde debe pasar por las etapas de autenticación. + +Con la identidad confirmada y el medio de pago elegido, la compra vuelve al flujo normal y se completa el pedido. Algunas carteras digitales también cumplen la función de subadquirentes, posibilitando que incluso una persona que no esté registrada pueda hacer una compra a través de su entorno. + +A continuación, algunos ejemplos de carteras digitales que pueden configurarse para realizar pagos en tu tienda VTEX: Cartera **Google**, **[Apple Pay](https://help.vtex.com/es/tutorial/configurar-pagamentos-com-apple-pay--5L3NWMgvdKswWQa6eIc008)**, **Samsung Pay, Paypal**, **Mercado** **Pago**, **PagSeguro**, **Stelo**, entre otros. diff --git a/docs/tracks/es/enabling-2-factor-authentication-login.md b/docs/tracks/es/enabling-2-factor-authentication-login.md index 78c13db36..5251c5e7f 100644 --- a/docs/tracks/es/enabling-2-factor-authentication-login.md +++ b/docs/tracks/es/enabling-2-factor-authentication-login.md @@ -31,7 +31,7 @@ Hay dos opciones de autenticación: - __App Google__ (clave generada por aplicación de autenticación) - __Mensaje SMS__ (clave enviada por mensaje de texto) -![2FA - Select - ES](https://images.ctfassets.net/alneenqid6w5/3WRZKKU8LuW00UkeoUoIEY/e608a2a64a982983619918e515bbdb73/2FA_-_Select_-_ES.png) +![2FA - Select - ES](//images.ctfassets.net/alneenqid6w5/3WRZKKU8LuW00UkeoUoIEY/e608a2a64a982983619918e515bbdb73/2FA_-_Select_-_ES.png)
    Recomendamos el uso de la aplicación de autenticación para que las fallas del servicio de su operador de telefonía no impidan su inicio de sesión. A través de la aplicación, la clave de acceso siempre estará disponible para que la utilice. @@ -47,17 +47,17 @@ Debido a que algunas empresas restringen el uso de celulares a los operadores de Para utilizar una clave generada a través de la aplicación de autenticación: 1. Descargue la aplicación **Google Autenticator** ([App Store](https://itunes.apple.com/br/app/google-authenticator/id388497605?mt=8) / [Google Play](https://play.google.com/store/apps/details?id=com.google.android.apps.authenticator2&hl=pt_BR)). -![2FA - App Download - ES](https://images.ctfassets.net/alneenqid6w5/icTTRRH1WH7FiiH0gLnxb/69d034a2d68aad9a59febf1e29fc2b5b/2FA_-_App_Download_-_ES.png) +![2FA - App Download - ES](//images.ctfassets.net/alneenqid6w5/icTTRRH1WH7FiiH0gLnxb/69d034a2d68aad9a59febf1e29fc2b5b/2FA_-_App_Download_-_ES.png) 2. Utilice la aplicación para leer el código QR a través de la cámara del celular. -![2FA - App QR Code - ES](https://images.ctfassets.net/alneenqid6w5/1Nyt9wLnfYG5z75tUhinQ6/fde55b590db79ef108e5f1d508e18d3a/2FA_-_App_QR_Code_-_ES.png) +![2FA - App QR Code - ES](//images.ctfassets.net/alneenqid6w5/1Nyt9wLnfYG5z75tUhinQ6/fde55b590db79ef108e5f1d508e18d3a/2FA_-_App_QR_Code_-_ES.png) 3. Su cuenta VTEX se agregará a la aplicación, que generará un código de 6 dígitos. Ingrese ese código para finalizar su inicio de sesión. *El código de la app se actualiza periódicamente. No es necesario que lo memorice, solo debe consultar la aplicación cuando lo necesite.* -![2FA - App Insert Code - ES](https://images.ctfassets.net/alneenqid6w5/NUKFyLNA9fWsBewD445Uy/5327fb40f54e16cd1f63abf16f7da89d/2FA_-_App_Insert_Code_-_ES.png) +![2FA - App Insert Code - ES](//images.ctfassets.net/alneenqid6w5/NUKFyLNA9fWsBewD445Uy/5327fb40f54e16cd1f63abf16f7da89d/2FA_-_App_Insert_Code_-_ES.png)
    Si usted realiza el inicio de sesión utilizando email y contraseña en el mismo computador, se solicitará la clave de acceso cada 3 días. Cuando eso suceda, basta con consultar el código en la aplicación. @@ -69,11 +69,11 @@ Para utilizar una clave enviada a través de mensaje de texto: 1. Ingrese su número de celular para que le enviemos el código por SMS, no olvide colocar el código de país y área. -![2FA - SMS Insert Phone - ES](https://images.ctfassets.net/alneenqid6w5/116sok6Zd8sq69UPSSzs1w/283dc2bac7fe017b977ea1c801364837/2FA_-_SMS_Insert_Phone_-_ES.png) +![2FA - SMS Insert Phone - ES](//images.ctfassets.net/alneenqid6w5/116sok6Zd8sq69UPSSzs1w/283dc2bac7fe017b977ea1c801364837/2FA_-_SMS_Insert_Phone_-_ES.png) 2. Usted recibirá un mensaje de texto de VTEX en el celular indicado. Ingrese la clave de 6 dígitos para finalizar su inicio de sesión. -![2FA - SMS Insert Code - ES](https://images.ctfassets.net/alneenqid6w5/6KbuUvMFupmJEMN6kTOZ4E/dfcce0514f879ab5a2121d13579c82cb/2FA_-_SMS_Insert_Code_-_ES.png) +![2FA - SMS Insert Code - ES](//images.ctfassets.net/alneenqid6w5/6KbuUvMFupmJEMN6kTOZ4E/dfcce0514f879ab5a2121d13579c82cb/2FA_-_SMS_Insert_Code_-_ES.png)
    No podemos garantizar que su operador de telefonía entregue la clave de acceso siempre que sea necesario. En caso de que el mensaje de texto de VTEX no llegue, intente reenviar el código o habilitar 2FA a través de la aplicación. @@ -85,11 +85,11 @@ Para modificar la configuración de la verificación en dos etapas: 1. Acceda a su configuración de usuario, haciendo clic en el círculo con sus iniciales en el lado superior derecho del Admin. -![2FA - User Initials - ES](https://images.ctfassets.net/alneenqid6w5/3ktWD1KvDLV499l40SxUc2/21a91ab5aa3cb4c24c2cdc4fbcdba433/2FA_-_User_Initials_-_ES.png) +![2FA - User Initials - ES](//images.ctfassets.net/alneenqid6w5/3ktWD1KvDLV499l40SxUc2/21a91ab5aa3cb4c24c2cdc4fbcdba433/2FA_-_User_Initials_-_ES.png) 2. Haga clic en **Verificación en 2 pasos** para ver su configuración. -![2FA - My User - ES](https://images.ctfassets.net/alneenqid6w5/O4jBeKN2RTMS0bKOWVJVK/cce01cd4ece9a83cfae7d8fdbdf9b286/2FA_-_My_User_-_ES.png) +![2FA - My User - ES](//images.ctfassets.net/alneenqid6w5/O4jBeKN2RTMS0bKOWVJVK/cce01cd4ece9a83cfae7d8fdbdf9b286/2FA_-_My_User_-_ES.png) 3. Usted también puede modificar su configuración siguiendo pasos similares a los anteriores para habilitar 2FA por [SMS](#habilitar-o-2fa-por-sms) y por [aplicación](#habilitar-o-2fa-por-aplicativo). diff --git a/docs/tracks/es/enabling-a-sales-rep-code.md b/docs/tracks/es/enabling-a-sales-rep-code.md index 16afe7087..2ff62450e 100644 --- a/docs/tracks/es/enabling-a-sales-rep-code.md +++ b/docs/tracks/es/enabling-a-sales-rep-code.md @@ -42,7 +42,7 @@ Después de seguir estas recomendaciones, acceda al módulo __Configuración de Al lado derecho de la pantalla, encontrará el archivo `checkout-custom-instore.js`. -![codevendorES.png?h=250](https://images.ctfassets.net/alneenqid6w5/4hITwpBXNEoN359J96d2oy/0bb39f0f4085e4daf2bc3d6b4fca1d97/codevendorES.png) +![codevendorES.png?h=250](//images.ctfassets.net/alneenqid6w5/4hITwpBXNEoN359J96d2oy/0bb39f0f4085e4daf2bc3d6b4fca1d97/codevendorES.png) Acceda a este archivo y agregue el siguiente código al objeto `window.INSTORE_CONFIG`: @@ -66,7 +66,7 @@ Cada responsable debe completar las propiedades del objeto `window.INSTORE_CONFI Por último, finalice haciendo clic en el botón azul __Guardar__ que se encuentra en la parte superior de la página. -![codevendor2ES](https://images.ctfassets.net/alneenqid6w5/zkFzm3m0NvekTQZQRznzZ/8a65b58374a71cd91b3ce972844fc762/codevendor2ES.png) +![codevendor2ES](//images.ctfassets.net/alneenqid6w5/zkFzm3m0NvekTQZQRznzZ/8a65b58374a71cd91b3ce972844fc762/codevendor2ES.png) ## Entendiendo las propiedades diff --git a/docs/tracks/es/enabling-cart-transfer-between-devices.md b/docs/tracks/es/enabling-cart-transfer-between-devices.md index 12f212d3b..bc0daf875 100644 --- a/docs/tracks/es/enabling-cart-transfer-between-devices.md +++ b/docs/tracks/es/enabling-cart-transfer-between-devices.md @@ -34,11 +34,11 @@ window.INSTORE_CONFIG = { Después de realizar este cambio, abra el menú inStore y actualice los datos haciendo clic en el botón __Restaurar Datos__. Una vez hecho esto, aparecerá un slider en la parte inferior de la página de identificación de inStore: -![24. Enable cart transfer between devices - 1 - ES.png?h=250](https://images.ctfassets.net/alneenqid6w5/62BOCXeTPeE0Qa4dJQvAWV/01364823bc0b73dd1b8f383215f6602e/24._Enable_cart_transfer_between_devices_-_1_-_ES.png_h_250) +![24. Enable cart transfer between devices - 1 - ES.png?h=250](//images.ctfassets.net/alneenqid6w5/62BOCXeTPeE0Qa4dJQvAWV/01364823bc0b73dd1b8f383215f6602e/24._Enable_cart_transfer_between_devices_-_1_-_ES.png_h_250) Cuando arrastre la pantalla hacia la derecha, verá la pantalla para __Capturar Carrito__, como se muestra en la imagen a continuación. -![24. Enable cart transfer between devices - 2 - ES.png?h=250](https://images.ctfassets.net/alneenqid6w5/7GdTfFFfOFLoogeWZCHThR/0287a10b7fe85ed4fb1cd4a17045fc36/24._Enable_cart_transfer_between_devices_-_2_-_ES.png_h_250) +![24. Enable cart transfer between devices - 2 - ES.png?h=250](//images.ctfassets.net/alneenqid6w5/7GdTfFFfOFLoogeWZCHThR/0287a10b7fe85ed4fb1cd4a17045fc36/24._Enable_cart_transfer_between_devices_-_2_-_ES.png_h_250) En esta pantalla, el vendedor puede capturar un carrito utilizando uno de estos tres métodos: - Código del carrito @@ -49,4 +49,4 @@ En esta pantalla, el vendedor puede capturar un carrito utilizando uno de estos Para compartir un carrito, el vendedor puede generar un código numérico o un código QR. Para hacer esto, mientras está en la pantalla del carrito, haga clic en el botón __Transferir__. Vea un ejemplo en la imagen a continuación. -![24. Enable cart transfer between devices - 3 - ES.png?h=250](https://images.ctfassets.net/alneenqid6w5/lur8HH4iTaiw0KKkq7UHn/90dd5fa5297759372d7cb5c8f083559e/24._Enable_cart_transfer_between_devices_-_3_-_ES.png_h_250) +![24. Enable cart transfer between devices - 3 - ES.png?h=250](//images.ctfassets.net/alneenqid6w5/lur8HH4iTaiw0KKkq7UHn/90dd5fa5297759372d7cb5c8f083559e/24._Enable_cart_transfer_between_devices_-_3_-_ES.png_h_250) diff --git a/docs/tracks/es/enabling-product-recommendations.md b/docs/tracks/es/enabling-product-recommendations.md index 2c3f6c96a..4b734665c 100644 --- a/docs/tracks/es/enabling-product-recommendations.md +++ b/docs/tracks/es/enabling-product-recommendations.md @@ -28,7 +28,7 @@ Si desea ocultar estas recomendaciones, debe editar los archivos `checkout-insto Al igual que el archivo JavaScript de personalización inStore, se debe acceder a `checkout-instore-custom.css` a través del panel administrativo de VTEX (como se explica en el artículo sobre [personalizaciones en el inStore](https://help.tex.com/tracks/instore-customizations--1z9kBm12oBPyVNDo1ivVc2/4mwdBrFsmE2EPE0FzgX28b)). -![25. Enable product recommendations - 1 - ES.png?h=250](https://images.ctfassets.net/alneenqid6w5/nEA1Zz5EeltimlFEFSMzy/8f489dd051c79453fd858d5376699c79/25._Enable_product_recommendations_-_1_-_ES.png_h_250) +![25. Enable product recommendations - 1 - ES.png?h=250](//images.ctfassets.net/alneenqid6w5/nEA1Zz5EeltimlFEFSMzy/8f489dd051c79453fd858d5376699c79/25._Enable_product_recommendations_-_1_-_ES.png_h_250) En el archivo `checkout-instore-custom.css`, incluya la siguiente regla CSS: diff --git a/docs/tracks/es/endless-aisle.md b/docs/tracks/es/endless-aisle.md index cb33d5fb9..c7d4f8d37 100644 --- a/docs/tracks/es/endless-aisle.md +++ b/docs/tracks/es/endless-aisle.md @@ -3,8 +3,8 @@ title: 'Pasillo Infinito' id: 40KMlmGI5tN0r0KPCDWgGn status: PUBLISHED createdAt: 2020-06-30T21:32:21.143Z -updatedAt: 2023-05-31T15:34:48.839Z -publishedAt: 2023-05-31T15:34:48.839Z +updatedAt: 2023-07-26T18:46:19.274Z +publishedAt: 2023-07-26T18:46:19.274Z firstPublishedAt: 2020-06-30T21:36:39.077Z contentType: trackArticle productTeam: Shopping diff --git a/docs/tracks/es/explained-search.md b/docs/tracks/es/explained-search.md index 5bef7462a..7381a59ee 100644 --- a/docs/tracks/es/explained-search.md +++ b/docs/tracks/es/explained-search.md @@ -26,5 +26,5 @@ Siga las instrucciones a continuación para acceder a la página: 1. En el Admin VTEX, acceda a __Storefront__, o escribe __Storefront__ en la barra de búsqueda en la parte superior de la página. 2. En **Intelligent Search**, haga clic en **Explicación de la búsqueda**. -![Explicación de Búsqueda](https://images.ctfassets.net/alneenqid6w5/5KrbVmzoI4woKzjxhsGJne/589679e005025dbb372ce53223940673/explicacion_de_la_busqueda.png) +![Explicación de Búsqueda](//images.ctfassets.net/alneenqid6w5/5KrbVmzoI4woKzjxhsGJne/589679e005025dbb372ce53223940673/explicacion_de_la_busqueda.png) diff --git a/docs/tracks/es/extensions-hub-1.md b/docs/tracks/es/extensions-hub-1.md index aa0218d96..4b04faa62 100644 --- a/docs/tracks/es/extensions-hub-1.md +++ b/docs/tracks/es/extensions-hub-1.md @@ -18,6 +18,6 @@ El Hub de extensiones es una sección del Admin VTEX que agrupa toda la informac Para acceder al Hub de extensiones ve al panel lateral izquierdo del Admin, haz clic en el ícono **Extensiones** y verás la sección en la parte superior del menú. -![Extensions Hub panel](https://images.ctfassets.net/alneenqid6w5/6agEF92xgLL9slUgOgnI8j/d20a9d4bf800eeaa2e6b952c312b0982/Extensions_Hub_panel_ES.png) +![Extensions Hub panel](//images.ctfassets.net/alneenqid6w5/6agEF92xgLL9slUgOgnI8j/d20a9d4bf800eeaa2e6b952c312b0982/Extensions_Hub_panel_ES.png) La sección del Hub de extensiones tiene tres páginas: **App Store**, **Partners** y **Gestión de aplicaciones**. La documentación sobre cada una de ellas puede consultarse en los artículos a continuación. diff --git a/docs/tracks/es/extensions-hub-app-store.md b/docs/tracks/es/extensions-hub-app-store.md index 63a0620e7..b8b0814af 100644 --- a/docs/tracks/es/extensions-hub-app-store.md +++ b/docs/tracks/es/extensions-hub-app-store.md @@ -20,7 +20,7 @@ App Store es la página del Admin VTEX donde puedes buscar, visualizar y obtener Al entrar en la tienda estarás en la página de inicio, con las siguientes opciones disponibles: -![Extensions Hub App Store página de inicio](https://images.ctfassets.net/alneenqid6w5/3wzHr69aCqLuPG2cuT2e6y/03756392e94a93e19546acc1f9e1bc75/Extensions_Hub_App_Store_home_page_ES.png) +![Extensions Hub App Store página de inicio](//images.ctfassets.net/alneenqid6w5/3wzHr69aCqLuPG2cuT2e6y/03756392e94a93e19546acc1f9e1bc75/Extensions_Hub_App_Store_home_page_ES.png) * **Buscar:** cuadro de texto donde puedes buscar aplicaciones en la tienda. Al escribir en el cuadro de texto y pulsar la tecla `Intro`, accederás a la [página de búsqueda](#buscar). * **Destacados:** aplicaciones y partners destacados. Los destacados aparecen en formato de tarjetas rectangulares, en las que se puede ver el título y el subtítulo. Al hacer clic en un elemento destacado, accederás a la página de una aplicación o a la de un partner. @@ -28,13 +28,13 @@ Al entrar en la tienda estarás en la página de inicio, con las siguientes opc ## Buscar -![Extensions Hub App Store busca](https://images.ctfassets.net/alneenqid6w5/1VuHQqhPZ9G88K3ZOQqny8/59564b2103a79a2e5b4ebd9dfbad5fa5/Extensions_Hub_App_Store_search_ES.png) +![Extensions Hub App Store busca](//images.ctfassets.net/alneenqid6w5/1VuHQqhPZ9G88K3ZOQqny8/59564b2103a79a2e5b4ebd9dfbad5fa5/Extensions_Hub_App_Store_search_ES.png) El cuadro de búsqueda te permite buscar aplicaciones por su nombre. Al escribir lo que deseas encontrar y pulsar `Intro`, se te dirigirá a la página de resultados de la búsqueda. Los resultados serán las aplicaciones cuyos nombres coincidan con el texto introducido en la búsqueda. Las aplicaciones aparecen en formato de tarjetas cuadradas, donde puedes ver el nombre, el subtítulo y el costo de la misma. Al hacer clic en una tarjeta, accederás a la [página de la aplicación](#pagina-de-la-aplicacion). ## Página de la aplicación -![Extensions Hub App Store app page](https://images.ctfassets.net/alneenqid6w5/4VdhF4EhRvcktxnlqK0nt/a08b32f1a0af455d68c111c42cf4dd75/Extensions_Hub_App_Store_app_page_ES.png) +![Extensions Hub App Store app page](//images.ctfassets.net/alneenqid6w5/4VdhF4EhRvcktxnlqK0nt/a08b32f1a0af455d68c111c42cf4dd75/Extensions_Hub_App_Store_app_page_ES.png) Al hacer clic en una tarjeta en la página de inicio o en la búsqueda, se te dirigirá a la página de inicio de la aplicación. En esta página encontrarás toda la información sobre la aplicación, incluido el precio, y la opción de comprarla. diff --git a/docs/tracks/es/extensions-hub-partners.md b/docs/tracks/es/extensions-hub-partners.md new file mode 100644 index 000000000..5b82db8d7 --- /dev/null +++ b/docs/tracks/es/extensions-hub-partners.md @@ -0,0 +1,19 @@ +--- +title: 'Partners' +id: 3XkOpOSbeCJIcBL5dhuPq1 +status: PUBLISHED +createdAt: 2023-08-02T13:04:06.286Z +updatedAt: 2023-08-02T14:33:05.047Z +publishedAt: 2023-08-02T14:33:05.047Z +firstPublishedAt: 2023-08-02T14:33:05.047Z +contentType: trackArticle +productTeam: VTEX IO +slug: hub-de-extensiones-partners +locale: es +trackId: AW7klkYMh557y5IUOgzco +trackSlugES: hub-de-extensiones +--- + +
    +Contenido aún no disponible. +
    diff --git a/docs/tracks/es/filter-orders-by-vendor.md b/docs/tracks/es/filter-orders-by-vendor.md index 1a1d3ea0f..a0ab8e782 100644 --- a/docs/tracks/es/filter-orders-by-vendor.md +++ b/docs/tracks/es/filter-orders-by-vendor.md @@ -16,7 +16,7 @@ trackSlugES: instore-setup En inStore es posible ver el listado de todos los pedidos finalizados en una tienda: -![pedidos finalizados](https://images.ctfassets.net/alneenqid6w5/2bBNpiFuswIAqsc2EGuAMe/ee70cebba8bef3fe609f31dd5a7d905c/pedidos_finalizados.png) +![pedidos finalizados](//images.ctfassets.net/alneenqid6w5/2bBNpiFuswIAqsc2EGuAMe/ee70cebba8bef3fe609f31dd5a7d905c/pedidos_finalizados.png) Sin embargo, a veces tiene sentido que un vendedor vea sólo los pedidos finalizados por él. Para habilitar esta opción es necesario editar el archivo `checkout-instore-custom.js` presente en el Admin del Portal. Por tratarse de un JavaScript presente en diversos flujos de uso de la aplicación, es importante que usted tenga conocimientos de programación antes de cambiarlo, para evitar la ruptura de otras funcionalidades. @@ -37,4 +37,4 @@ __IMPORTANTE__: No quite ninguna de las otras propiedades presentes en el objeto Después de recargar el inStore el resultado debe ser el siguiente: -![pedidos finalizados filtrados por vendedor](https://images.ctfassets.net/alneenqid6w5/HhNBrdQZA2YAWQa8aUm6U/4f71b847a38caabe9b708bc070fda396/pedidos_finalizados_filtrados_por_vendedor.png) +![pedidos finalizados filtrados por vendedor](//images.ctfassets.net/alneenqid6w5/HhNBrdQZA2YAWQa8aUm6U/4f71b847a38caabe9b708bc070fda396/pedidos_finalizados_filtrados_por_vendedor.png) diff --git a/docs/tracks/es/filters.md b/docs/tracks/es/filters.md index 807d18afe..dac085270 100644 --- a/docs/tracks/es/filters.md +++ b/docs/tracks/es/filters.md @@ -3,8 +3,8 @@ title: 'Filtros' id: 50Dh4mpv0Sax0XpbvsjAtP status: PUBLISHED createdAt: 2020-03-05T17:44:58.362Z -updatedAt: 2023-05-05T19:32:35.780Z -publishedAt: 2023-05-05T19:32:35.780Z +updatedAt: 2024-06-04T15:34:47.299Z +publishedAt: 2024-06-04T15:34:47.299Z firstPublishedAt: 2020-03-05T19:54:44.962Z contentType: trackArticle productTeam: Marketing & Merchandising @@ -37,13 +37,13 @@ La funcionalidad Filtros tiene las siguientes funciones: - Búsqueda que permite al cliente buscar un término dentro de un filtro. - Configurar y definir la cantidad máxima de opciones en un filtro antes de generar un desplazamiento. - Configurar en cuál *layout* se mostrará un filtro. Puede elegir entre los siguientes formatos: - - Lista vertical (formato estándar). - - Lista horizontal: se utiliza para mostrar filtros como «Tamaño» y «Color». - - Barra deslizante: normalmente utilizada en los filtros numéricos, alterna del valor mínimo al valor máximo. - - Conjunto con intervalos: división de productos en grupos de valores a partir de la cantidad de ítems. - - Entrada de valores: permite al cliente introducir el valor «De» y «Hasta» que se utilizará para filtrar. -Esta herramienta permite al cliente explorar las características relevantes de un producto durante la experiencia de búsqueda, así como proporcionar escenarios que facilitan la toma de decisiones del usuario. + - Lista vertical (formato estándar). + - Lista horizontal: se utiliza para mostrar filtros como «Tamaño» y «Color». + - Barra deslizante: utilizada para alternar del precio mínimo al precio máximo. + - Entrada de valores: permite al cliente indicar el precio “De” y “Hasta” que se utilizará en el filtro. + +Consulte la guía [Search Result](https://developers.vtex.com/docs/apps/vtex.search-result#:~:text=%7D-,filter%2Dnavigator.v3%20block,-This%20block%20renders) en el Developer Portal para obtener más detalles técnicos sobre el uso de filtros.

    Aunque las tiendas regionalizadas solo muestran productos disponibles en una determinada región en la página de lista de productos, los filtros no tienen en cuenta la regionalización. Debido a esta limitación, es posible que los clientes de la tienda seleccionen filtros que resulten en productos que no están disponibles en su región.

    diff --git a/docs/tracks/es/frontend-implementation.md b/docs/tracks/es/frontend-implementation.md new file mode 100644 index 000000000..b306a5c30 --- /dev/null +++ b/docs/tracks/es/frontend-implementation.md @@ -0,0 +1,320 @@ +--- +title: 'Implementación del frontend' +id: 67SCtUreXxKYWhZh8n0zvZ +status: PUBLISHED +createdAt: 2024-01-31T22:25:47.689Z +updatedAt: 2024-03-07T17:10:29.946Z +publishedAt: 2024-03-07T17:10:29.946Z +firstPublishedAt: 2024-02-22T14:07:19.178Z +contentType: trackArticle +productTeam: Others +slug: implementacion-del-frontend +locale: es +trackId: eSDNk26pdvemF3XKM0nK9 +trackSlugES: serie-de-la-tienda-vtex +--- + +El frontend de una tienda online, también conocido como storefront, es la interfaz visual e interactiva de la tienda a través de la cual los clientes interactúan con los productos y realizan acciones, como navegar por las categorías, buscar y agregar productos al carrito. + +El propósito de este artículo es brindar orientación en la elección de la tecnología para construir el storefront, detallando los ajustes necesarios para cada opción, considerando los siguientes puntos: + +- Tecnologías de desarrollo de storefront de VTEX. +- Principales funcionalidades de cada tecnología. +- Etapas de desarrollo. + +La implementación del frontend es una etapa centrada en la definición de las tecnologías a implementar, en función de las necesidades del negocio relacionadas con el storefront. + +
    +El frontend puede ser implementado tanto por el equipo de desarrollo interno de la empresa como por nuestros partners de implementación. Los usuarios con acceso al Admin VTEX pueden consultar la lista de nuestros partners a través del Partner Portal (exclusivo Brasil). +
    + +## Antes de empezar + +Antes de empezar a implementar el frontend, se recomienda que la tienda complete las siguientes fases de configuración: + +| Fase | Descripción | +|---|---| +| Definición de la arquitectura de la tienda y la estrategia de ventas | El equipo define la arquitectura de la tienda VTEX en función de las estrategias y necesidades de tu modelo de negocio.

    Más información en el artículo [Cuentas y arquitectura](https://help.vtex.com/en/tracks/serie-de-la-tienda-vtex--eSDNk26pdvemF3XKM0nK9/4yPqZQyj0t675QpcG7H6yl). | +| Configuración de roles | El equipo configura los roles de acceso necesarios de cada [usuario](https://help.vtex.com/es/tutorial/gestionar-usuarios--tutorials_512) para la utilización de la plataforma VTEX.

    Más información en el artículo [Roles](https://help.vtex.com/es/tutorial/roles--7HKK5Uau2H6wxE1rH5oRbc). | +| Configuración del catálogo | El equipo configura el [catálogo](https://help.vtex.com/es/tracks/serie-de-la-tienda-vtex--eSDNk26pdvemF3XKM0nK9/75MX4aorniD0BYAB8Nwbo7#catalogo) con los productos, el árbol de categorías y la información relacionada, como descripciones, imágenes y precios, para completar y probar la tienda, incluyendo recursos como las páginas de lista de productos (PLP), funcionalidad de búsqueda, las páginas de detalles de producto (PDP) y checkout.

    La falta de catálogo puede resultar en pruebas incompletas y problemas en la integración de datos, lo que retrasa la implementación.

    Más información en el artículo [Módulos de VTEX I](https://help.vtex.com/es/tracks/serie-de-la-tienda-vtex--eSDNk26pdvemF3XKM0nK9/75MX4aorniD0BYAB8Nwbo7). | +| Definición de las aplicaciones necesarias para la operación de la tienda | El equipo define las aplicaciones, tanto nativas como de terceros, necesarias para la operación de la tienda.

    Hay una lista de aplicaciones nativas y de terceros para tiendas que se construyan usando [Store Framework](#store-framework).

    Más información en el artículo [VTEX IO Apps](https://developers.vtex.com/docs/vtex-io-apps). | + +
    +La fase de desarrollo puede llevarse a cabo simultáneamente con otras fases de las integraciones de backend y configuración de módulos, como por ejemplo, la configuración de medios de pago y ajustes logísticos. Esto va a depender del tipo de arquitectura y planificación elegida para la tienda VTEX y deberá ir acompañado de la agencia implementadora o del soporte VTEX. +
    + +## Tecnologías de desarrollo de frontend de VTEX + +VTEX cuenta con tres diferentes tecnologías para el desarrollo del storefront: [FastStore](#faststore), [Store Framework](#store-framework) y [CMS Portal Legado](https://help.vtex.com/es/tracks/cms--2YcpgIljVaLVQYMzxQbc3z/1oN446gRGcR2s70RvBCAmj). CMS Portal Legado fue la primera tecnología de VTEX para la construcción de storefronts. Este sistema, basado en HTML, CSS y JavaScript, centraliza todo el proceso de desarrollo y edición de código a través del Admin VTEX. + +
    +Aunque algunas tiendas aún lo utilizan, CMS Portal Legado es una tecnología heredada y ya no está disponible para tiendas que inician su trayectoria con VTEX. +
    + +Las siguientes secciones tratan sobre las principales características y funcionalidades de FastStore y Store Framework. + +## FastStore + +FastStore es una innovación tecnológica diseñada para permitir a los equipos de desarrollo crear tiendas enfocadas en el desempeño y la estabilidad. Además, destaca por su facilidad de mantenimiento, incluso para editar páginas del sitio web de la tienda. + +Esta tecnología es un toolkit open-source basado en [React](https://react.dev/) y en la arquitectura [Jamstack](https://jamstack.org/). Para más información, consulta el portal de documentación de [FastStore](https://www.faststore.dev/docs). + +### Principales funcionalidades de FastStore + +La siguiente tabla muestra algunas de las principales funcionalidades de FastStore: + +| Funcionalidad | Descripción | +|---|---| +| [Starter](https://starter.vtex.app/) | Plantilla funcional diseñada para el desarrollo rápido de la tienda, que ya integra los componentes de [FastStore UI](https://www.faststore.dev/components). Incluye páginas como páginas de inicio, páginas de lista de productos (PLP), páginas de detalles de productos (PDP) y también la funcionalidad minicart. | +| [FastStore UI](https://www.faststore.dev/components) | Biblioteca de componentes para ecommerce que ofrece recursos y estilos básicos para agilizar la implementación y personalización de storefronts. | +| Tecnologia headless | Proceso de personalización que separa el código de la tienda, creado por el equipo de desarrollo, del código base suministrado por VTEX. Esto simplifica las actualizaciones del frontend de la tienda, haciendo que no impacten al código personalizado. | +| Integración con [GitHub](https://github.com/) | Los equipos de desarrollo pueden gestionar todo el código del storefront mediante [GitHub](https://github.com/). | +| [Headless CMS](https://www.faststore.dev/docs/headless-cms-overview) | Sistema de gestión de contenido (CMS) que permite editar y crear nuevas páginas y previsualizar los cambios en el contenido. | +| Verificaciones automáticas | Se llevan a cabo de forma continua y automática pruebas funcionales y evaluación del desempeño de la tienda y de la calidad del código para detectar impactos de velocidad y bugs durante toda la fase de desarrollo del storefront. | +| Integración con [Intelligent Search](https://www.faststore.dev/docs/getting-started-requirements#enable-the-vtex-intelligent-search-app-in-your-account) | Funcionalidad de autocompletar en la barra de búsqueda, junto con sugerencias de búsqueda y productos basados en preferencias configurables. | +| Integraciones con [Checkout](https://www.faststore.dev/docs/go-live/4-integrating-the-vtex-checkout), [My Account](https://www.faststore.dev/docs/go-live/5-integrating-the-vtex-order-placed-and-my-account) y [Login](https://www.faststore.dev/docs/go-live/3-integrating-the-the-vtex-login) | Integración con otras fases de la jornada de compra del cliente. Las tiendas VTEX previamente desarrolladas con Store Framework pueden mantener los ajustes relacionados con Checkout, My Account y Login al migrar a FastStore, ya que ambas se benefician de la misma infraestructura. | + +## Store Framework + +Store Framework es una solución tecnológica establecida de framework para implementar storefronts low-code con un enfoque en el modelo composable commerce, es decir, el framework permite combinar diferentes apps de [VTEX IO](https://developers.vtex.com/docs/guides/vtex-io-documentation-what-is-vtex-io) para crear un storefront. + +En esta tecnología, la implementación y el lanzamiento de la tienda se centra en componentes preconstruidos, también conocidos como bloques, y en la posibilidad de personalizar estos componentes en función de las necesidades del modelo de negocio. Este framework se basa en: + +- React +- TypeScript +- Node.js +- GraphQL + +Para más información, consulta el artículo [What is VTEX Store Framework](https://developers.vtex.com/docs/guides/vtex-io-documentation-what-is-vtex-store-framework). + +### Entorno de desarrollo + +Cuando se habla de implementación frontend, cabe recordar que [VTEX IO](https://developers.vtex.com/docs/guides/vtex-io-documentation-what-is-vtex-io) no es una tecnología de construcción de storefront, sino una plataforma de desarrollo. Store Framework es una tecnología de construcción de storefront ejecutada por VTEX IO, que a su vez es una solución de desarrollo y ejecución basada en la nube para aplicaciones personalizadas y storefronts. + +Esto significa que cuando trabajas con VTEX IO, desarrollas tu código localmente. Sin embargo, en lo que respecta a implementar y ejecutar la tienda, además de encargarse del proceso de deploy, VTEX IO gestiona la infraestructura, CI/CD y la seguridad. La siguiente imagen muestra cómo se relacionan estos conceptos entre sí: + +![Arquitectura de desarrollo frontend](//images.ctfassets.net/alneenqid6w5/70awnhEGvAlpk5NBrGJJJ6/b86208e7447890ebd62183059c0b22f6/frontend_image3_ES.png) + +### Principales funcionalidades de Store Framework + +La siguiente tabla muestra algunas de las principales funcionalidades de Store Framework: + +| Funcionalidad | Descripción | +|---|---| +| [Starter](https://github.com/vtex-apps/store-theme) | Plantilla funcional diseñada para el desarrollo rápido de la tienda, que ya integra los componentes preconstruidos. | +| [Componentes preconstruidos](https://developers.vtex.com/docs/vtex-io-apps) | Componentes nativos basados en React. | +| Arquitectura modular | Personalización y reutilización del código de elementos de la interfaz para lanzar y replicar tiendas rápidamente. | +| [Workspaces y entornos de prueba](https://developers.vtex.com/docs/guides/vtex-io-documentation-workspace) | Permite crear distintas versiones de la tienda y probarlas antes para hacer cambios con seguridad. | +| [Site Editor](https://help.vtex.com/es/tutorial/site-editor-vision-general--299Dbeb9mFczUTyNQ9xPe1) | Sistema de gestión de contenido (CMS) para editar plantillas y crear nuevas páginas en el sitio web de la tienda. | +| [Pruebas A/B nativas](https://developers.vtex.com/docs/guides/ab-tests) | Permite probar y validar la versión de la tienda que tiene las tasas de conversión más altas. | +| Integración con [Intelligent Search](https://help.vtex.com/es/tracks/vtex-intelligent-search--19wrbB7nEQcmwzDPl1l4Cb/3qgT47zY08biLP3d5os3DG) | Funcionalidad de autocompletar en la barra de búsqueda, junto con sugerencias de búsqueda y productos basados en tus preferencias. | +| [Progressive Web App (PWA)](https://help.vtex.com/es/tutorial/habilitar-las-notificaciones-pwa-de-la-tienda--1be3ZPhbsgZSbE7h5H46pG) | Permite experiencias similares a las de una aplicación nativa en cualquier dispositivo con tecnología preparada para PWA. | +| [Cross-border](https://help.vtex.com/es/tracks/cms--2YcpgIljVaLVQYMzxQbc3z/5qgXy9Erm7FDP3UB5Ox8Bs) | Posibilita que una [multitienda](http://link-warm-up-multiloja) VTEX opere en diferentes países, adaptando su estrategia de manera individualizada para cada uno de ellos. | +| Integración con Checkout, [My Account](https://help.vtex.com/es/tutorial/como-funciona-mi-cuenta--2BQ3GiqhqGJTXsWVuio3Xh) y Login | Integración con otras fases de la jornada de compra del cliente. | + +## Elegir la tecnología frontend + +A la hora de elegir entre Store Framework y FastStore, el equipo debe evaluar las necesidades específicas del proyecto y considerar la experiencia del equipo con ambas tecnologías. + +Store Framework es una opción más madura, que ofrece una estructura flexible adecuada para casos de uso complejos, así como soporte para tiendas que operan a escala internacional y con varios idiomas. Para las tiendas B2B, Store Framework es una excelente opción, ya que ofrece el [B2B Suite](https://developers.vtex.com/docs/apps/vtex.b2b-suite), una aplicación que permite el manejo de organizaciones, permisos de la tienda virtual y configuraciones de pago para relaciones comerciales B2B. + +FastStore es una alternativa más reciente en proceso de evolución, enfocada en el desempeño de la tienda. Esta solución ofrece una experiencia de carga rápida, que es esencial para mantener el interés de los visitantes de la tienda y reducir las tasas de abandono de carrito. FastStore es la tecnología más recomendada para casos de uso más simples enfocados en desempeño. + +
    +El equipo de soporte de VTEX puede ayudarte a elegir una de las tecnologías de storefront disponibles. +
    + +En la siguiente tabla se comparan las dos tecnologías según sus principales funcionalidades: + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
    FuncionalidadStore FrameworkFastStore
    Starter (plantilla inicial)Store Theme es la plantilla inicial que el equipo puede utilizar como base para iniciar el proyecto de tienda o comenzar desde cero.FastStore Starter se disponibiliza al finalizar el Onboarding de FastStore, lo que permite al equipo comenzar el proyecto con una plantilla base centrada en desempeño.
    DesempeñoLos recursos SSR (Server Side Rendering) generan todo el HTML de una página en el servidor en respuesta a un request de la página, mientras que la SPA (Single Page Application) carga elementos como el header solamente cuando la página se ha cargado.Posibilidad de máximo desempeño, ya que utiliza la arquitectura Jamstack para crear las páginas del sitio web de la tienda con antelación, lo que hace que la entrega del sitio web sea más rápida y eficiente en términos de recursos.
    Tech Stack +
      +
    • TypeScript +
    • React +
    • GraphQL +
    • Node.js +
    +
    +
      +
    • TypeScript +
    • React +
    • Next.js +
    • GraphQL +
    • Node.js +
    +
    Personalización de componentesFlexible y fácil de personalizar.Permite personalizar los componentes nativos y garantiza el desempeño de la tienda basándose en las mejores prácticas.
    Gestión del códigoUtiliza workspaces y la arquitectura VTEX IO para distintas versiones, actualización y rollback (reversión) de componentes y aplicaciones.Utiliza GitHub y el concepto de branch para colaboración. Los usuarios con autorización para acceder al repositorio del storefront en GitHub pueden ver y trabajar en el código.
    Comunidad de soporte + + + +
    Monitoreo del desempeño y Analytics + + +
      +
    • Posibilidad de configurar el módulo de Analytics nativo. +
    • Posibilidad de aumentar el desempeño del sitio web de la tienda utilizando herramientas tecnológicas. +
    +
    Sistema de gestión de contenido (CMS)Compatible con Site Editor.Compatible con Headless CMS.
    + +## Fases de desarrollo + +Antes de lanzar la tienda en producción, y antes del [go-live](https://help.vtex.com/es/tracks/serie-de-la-tienda-vtex--eSDNk26pdvemF3XKM0nK9/6xYnNxDHUcY6FyChgziCoH), enumera los ajustes esenciales y las características que deben incluirse en el storefront. Estas definiciones ayudan a establecer el Producto Mínimo Viable (PMV) para el storefront. En los siguientes temas se describen: + +- [Requisitos para un PMV de FastStore](#requisitos-para-un-pmv-de-faststore) +- [Requisitos para un PMV de Store Framework](#requisitos-para-un-pmv-de-store-framework). + +
    +Las recomendaciones a continuación abordan configuraciones básicas de storefront. Dependiendo de la arquitectura elegida para la operación de la tienda, pueden ser necesarias otras configuraciones. +
    + +### Desarrollo con FastStore + +El equipo de desarrollo debe iniciar un nuevo proyecto con FastStore a través del proceso de [Onboarding](https://www.faststore.dev/docs/getting-started/1-faststore-onboarding/overview). Al final de este proceso, el equipo tendrá una tienda básica y funcional basada en [FastStore Starter](https://starter.vtex.app/). Una vez hecho esto, ya se habrán implementado los requisitos básicos de la página: + +- Página de inicio +- Página de lista de productos (PLP) +- Página de detalles de producto (PDP) +- Minicart + +![FastStore template](//images.ctfassets.net/alneenqid6w5/gRMxctAER60dhr8UEIEh2/56b79e81aae806bf7ab17d6088267f90/frontend_image4_ALL.png) + +#### Requisitos para un PMV de FastStore + +A continuación se presentan los requisitos de cada tema: + +- Catálogo + - [Registrar productos y SKU](https://help.vtex.com/es/tutorial/registrar-productos--tutorials_2567) + - [Construir un árbol de categorías](https://help.vtex.com/es/tutorial/registrar-categoria--tutorials_206) ([departamentos](https://help.vtex.com/es/tutorial/que-es-un-departamento--22rKjmYWVmmKAK8CWa8yKw), [categorías](https://help.vtex.com/es/tutorial/que-es-una-categoria--6HV4Q3E2FauUoOQoiCCgCg) y [subcategorías](https://help.vtex.com/es/tutorial/que-es-una-subcategoria--2cb0aRkG3i6AeiAMM24iwY)) + - [Definir filtros y tipos de especificaciones por categoría](https://help.vtex.com/es/tutorial/crear-grupo-de-especificaciones-en-una-categoria--tutorials_246) + - [Registrar imágenes de los SKU](https://help.vtex.com/es/tutorial/campos-de-registro-de-sku--21DDItuEQc6mseiW8EakcY#imagenes) + - [Registrar precios de los SKU](https://help.vtex.com/es/tracks/precos-101--6f8pwCns3PJHqMvQSugNfP/P99EjtrlRHk92Q8qDPq29) + - [Gestión del stock](https://help.vtex.com/es/tutorial/gestionar-items-en-inventario--tutorials_139) +- VTEX Intelligent Search + - [Integrar la aplicación de Intelligent Search con la cuenta](https://www.faststore.dev/docs/getting-started-requirements#enable-the-vtex-intelligent-search-app-in-your-account) +- Integración con Headless CMS + - [Configurar Headless CMS en la cuenta](https://www.faststore.dev/docs/headless-cms-integration/1-configuring-the-vtex-account) + - [Definir content types y las secciones que estarán disponibles](https://www.faststore.dev/docs/headless-cms-integration/2-setting-up-the-headless-cms) + - Crear y editar páginas utilizando Headless CMS en el Admin VTEX +- Página de inicio + - Editar los componentes y estilos ya presentados en [Starter](https://starter.vtex.app/) +- Página de inicio de sesión + - [Integrar con VTEX Login](https://www.faststore.dev/docs/go-live/3-integrating-the-the-vtex-login) + - Editar los componentes y estilos ya presentados en [Starter](https://starter.vtex.app/) +- Página de lista de producto (PLP) + - Editar los componentes y estilos ya presentados en [Starter](https://starter.vtex.app/office) +- Página de detalles de producto (PDP) + - Editar los componentes y estilos ya presentados en [Starter](https://starter.vtex.app/4k-philips-monitor-99988213/p) +- Configuración de minicart + - Editar los componentes y estilos ya presentados en [Starter](https://starter.vtex.app/) +- Checkout + - Integrar con [VTEX Checkout](https://www.faststore.dev/docs/go-live/4-integrating-the-vtex-checkout) + - Integrar con [VTEX Order Placed y My Account](https://www.faststore.dev/docs/go-live/5-integrating-the-vtex-order-placed-and-my-account) +- Logística + - [Registrar muelle](https://help.vtex.com/es/tutorial/gestionar-el-muelle--7K3FultD8I2cuuA6iyGEiW) + - [Registrar estrategia de envío](https://help.vtex.com/es/tutorial/estrategia-de-envio--58vLBDbjYVQzJ6rRc5QNz3) + - [Relacionar la estrategia de envío y almacén con el muelle](https://help.vtex.com/es/tutorial/gestionar-el-muelle--7K3FultD8I2cuuA6iyGEiW) +- Pagos + - [Configurar el proveedor Pagarés](https://help.vtex.com/es/tutorial/configurar-conector-pagares--7Gy0SJRVS0Qi2CuWMAqQc0) + - [Registrar proveedores de gateway](https://help.vtex.com/es/tutorial/afiliaciones-de-gateway--tutorials_444) +- Desempeño y SEO + - Optimizar el desempeño del sitio web de la tienda utilizando herramientas [tecnológicas](https://v1.faststore.dev/how-to-guides/performance) +- Métricas + - Configurar o módulo [Analytics](https://v1.faststore.dev/reference/sdk/analytics) + +### Desarrollo con Store Framework + +El equipo de desarrollo debe iniciar un nuevo proyecto con Store Framework clonando y [asociando](https://developers.vtex.com/docs/guides/vtex-io-documentation-linking-an-app) el [Store Theme](https://github.com/vtex-apps/store-theme) en un [workspace de desarrollo](https://developers.vtex.com/docs/guides/vtex-io-documentation-creating-a-development-workspace). Store Theme es una plantilla funcional básica para iniciar una tienda con componentes esenciales y páginas como: + +- Página de inicio +- Página de lista de productos (PLP) +- Página de detalles de producto (PDP) + +![Store Framework template](//images.ctfassets.net/alneenqid6w5/5TpA31coQ1lu5ZoMkj8boS/d1f1bfb2f0e46ff3755375e00658a466/frontend_image5_ALL.png) + +#### Requisitos para un PMV de Store Framework + +A continuación se presentan los requisitos para cada tema: + +- Catálogo + - [Registrar productos y SKU](https://help.vtex.com/es/tutorial/registrar-productos--tutorials_2567) + - [Construir un árbol de categorías](https://help.vtex.com/es/tutorial/registrar-categoria--tutorials_206) ([departamentos](https://help.vtex.com/es/tutorial/que-es-un-departamento--22rKjmYWVmmKAK8CWa8yKw), [categorías](https://help.vtex.com/es/tutorial/que-es-una-categoria--6HV4Q3E2FauUoOQoiCCgCg) y [subcategorías](https://help.vtex.com/es/tutorial/que-es-una-subcategoria--2cb0aRkG3i6AeiAMM24iwY)) + - [Definir filtros y tipos de especificaciones por categoría](https://help.vtex.com/es/tutorial/crear-grupo-de-especificaciones-en-una-categoria--tutorials_246) + - [Registrar imágenes de los SKU](https://help.vtex.com/es/tutorial/campos-de-registro-de-sku--21DDItuEQc6mseiW8EakcY#imagenes) + - [Registrar precios de los SKU](https://help.vtex.com/es/tracks/precos-101--6f8pwCns3PJHqMvQSugNfP/P99EjtrlRHk92Q8qDPq29) + - [Gestión del stock](https://help.vtex.com/es/tutorial/gestionar-items-en-inventario--tutorials_139) +- VTEX Intelligent Search + - [Integrar la aplicación de Intelligent Search con la cuenta](https://www.faststore.dev/docs/getting-started-requirements#enable-the-vtex-intelligent-search-app-in-your-account) +- Página de inicio + - Editar los componentes y estilos ya presentados en [Starter](https://storetheme.vtex.com/) +- Página de inicio de sesión + - Integrar con VTEX Login + - Editar los componentes y estilos ya presentados en [Starter](https://storetheme.vtex.com/) +- Página de lista de producto (PLP) + - Editar los componentes y estilos ya presentados en [Starter](https://storetheme.vtex.com/clothing?_q=clothing&map=ft) +- Página de detalles de producto (PDP) + - Editar los componentes y estilos ya presentados en [Starter](https://storetheme.vtex.com/ten-top-shirts/p) +- Configuración de minicart + - Editar los componentes y estilos ya presentados en [Starter](https://storetheme.vtex.com/) +- Logística + - [Registrar muelle](https://help.vtex.com/es/tutorial/gestionar-el-muelle--7K3FultD8I2cuuA6iyGEiW) + - [Registrar estrategia de envío](https://help.vtex.com/es/tutorial/estrategia-de-envio--58vLBDbjYVQzJ6rRc5QNz3) + - [Relacionar la estrategia de envío y almacén con el muelle](https://help.vtex.com/es/tutorial/gestionar-el-muelle--7K3FultD8I2cuuA6iyGEiW) +- Pagos + - [Configurar el proveedor Pagarés](https://help.vtex.com/es/tutorial/configurar-conector-pagares--7Gy0SJRVS0Qi2CuWMAqQc0) + - [Registrar proveedores de gateway](https://help.vtex.com/es/tutorial/afiliaciones-de-gateway--tutorials_444) +- Desempeño y SEO + - Optimizar el desempeño del sitio web de la tienda utilizando herramientas [tecnológicas](https://developers.vtex.com/docs/guides/vtex-io-documentation-best-practices-for-optimizing-performance) +- Métricas + - Configurar [Google Tag Manager](https://developers.vtex.com/docs/guides/google-tag-manager) diff --git a/docs/tracks/es/frontend.md b/docs/tracks/es/frontend.md index d6a9ce07c..c99033826 100644 --- a/docs/tracks/es/frontend.md +++ b/docs/tracks/es/frontend.md @@ -26,7 +26,7 @@ La ampliación de funcionalidades se produce a través de aplicaciones VTEX disp Store Framework es una solución para construir storefronts aprovechando VTEX IO. Esta solución permite utilizar la interfaz intuitiva de [Site Editor](https://help.vtex.com/es/tutorial/site-editor-overview--299Dbeb9mFczUTyNQ9xPe1) y simplificar la gestión de contenido de la tienda. -![vtex io](https://images.ctfassets.net/alneenqid6w5/2ihbniXa1S2L7pLOPP0E3o/5c359c6ec0fd106a7f7783669485c64e/image3.png) +![vtex io](//images.ctfassets.net/alneenqid6w5/2ihbniXa1S2L7pLOPP0E3o/5c359c6ec0fd106a7f7783669485c64e/image3.png) Las tiendas creadas con Store Framework también tienen las siguientes funcionalidades: - **[Intelligent Search](https://help.vtex.com/es/tracks/vtex-intelligent-search--19wrbB7nEQcmwzDPl1l4Cb/3qgT47zY08biLP3d5os3DG)**: herramienta de búsqueda que corrige errores ortográficos y permite usar reglas condicionales para mostrar los resultados de búsqueda. diff --git a/docs/tracks/es/getting-started-with-logistics.md b/docs/tracks/es/getting-started-with-logistics.md index 9dd93b2ea..ce9be5d6f 100644 --- a/docs/tracks/es/getting-started-with-logistics.md +++ b/docs/tracks/es/getting-started-with-logistics.md @@ -55,7 +55,7 @@ El módulo de **Inventario y envío** se divide en las siguientes secciones: * **Configuración**: configuraciones logísticas generales, como la activación de la notificación de stock crítico. * **[Puntos de recogida](https://help.vtex.com/es/tutorial/puntos-de-recogida--2fljn6wLjn8M4lJHA6HP3R)**: sección para registrar los puntos físicos donde los clientes pueden recoger sus pedidos. -![estoque e entregaES](https://images.ctfassets.net/alneenqid6w5/21rlEVE55jPh2hYBKTn99U/a66b016481c796b9170823b1c111d3d9/estoque_e_entregaES.png) +![estoque e entregaES](//images.ctfassets.net/alneenqid6w5/21rlEVE55jPh2hYBKTn99U/a66b016481c796b9170823b1c111d3d9/estoque_e_entregaES.png)
    Los clientes que utilizan VTEX Shipping Network acceden a la funcionalidad a través del módulo Inventario y envío. diff --git a/docs/tracks/es/go-live-process.md b/docs/tracks/es/go-live-process.md index 362bd1f3f..48a052b79 100644 --- a/docs/tracks/es/go-live-process.md +++ b/docs/tracks/es/go-live-process.md @@ -1,10 +1,10 @@ --- title: 'Cómo realizar el go live de tu tienda' id: 1iP90RcJvlrfQhnlxM54wo -status: PUBLISHED +status: CHANGED createdAt: 2022-12-09T19:12:28.218Z -updatedAt: 2023-03-27T14:51:55.484Z -publishedAt: 2023-03-27T14:51:55.484Z +updatedAt: 2024-05-24T14:32:56.445Z +publishedAt: 2024-01-31T13:30:12.446Z firstPublishedAt: 2022-12-09T22:09:43.345Z contentType: trackArticle productTeam: Reliability @@ -18,7 +18,7 @@ Si has [configurado el funcionamiento de tu tienda](https://help.vtex.com/pt/tra En este tutorial, encontrarás una guía detallada paso a paso sobre cómo realizar el _go live_ de tu tienda. -![Go live](https://images.ctfassets.net/alneenqid6w5/1DBW4Cw10Z3Gt4orXMAqWE/d2dcbd2093cd822624d8ed29642eae4e/go_live_es.jpg) +![Go live](//images.ctfassets.net/alneenqid6w5/1DBW4Cw10Z3Gt4orXMAqWE/d2dcbd2093cd822624d8ed29642eae4e/go_live_es.jpg)
    Ten en cuenta que una tienda en producción es diferente de una cuenta en producción. En general, se puede decir que para que una tienda esté en producción, es necesario poner la cuenta en producción y realizar el apuntamiento de DNS. Consulta todos los pasos de este proceso a continuación. @@ -27,7 +27,7 @@ Ten en cuenta que una tienda en producción es diferente de una cuenta en produc ## Antes de comenzar Antes de realizar el go live de tu tienda, es importante garantizar que hayas completado todas las configuraciones necesarias para el buen funcionamiento de la tienda. -Copia esta [Lista de verificación de tienda](//assets.ctfassets.net/alneenqid6w5/3yv1ofQRJ5xeX7J5EGglGy/c12e77226bfd0168252e98877b0459d4/Lista_de_verificaci__n_de_tienda.xlsx) y comprueba, para cada ítem, si realizaste la configuración de acuerdo con el funcionamiento deseado de la tienda. +Copia esta [Lista de verificación de tienda](//assets.ctfassets.net/alneenqid6w5/3yv1ofQRJ5xeX7J5EGglGy/f254ea28c42f4fe323bb5ad29fd0da36/Lista_verificacion_tienda.xlsx) y comprueba, para cada ítem, si realizaste la configuración de acuerdo con el funcionamiento deseado de la tienda.
    La lista de verificación que se presenta aquí muestra las funcionalidades y configuraciones básicas para el funcionamiento de una tienda VTEX. Tu equipo debe definir qué funcionalidades implementará en la tienda y cómo se deben configurar para crear la experiencia de tienda deseada. Esto significa que la lista no necesariamente incluye todas las funcionalidades que tu tienda utiliza. Sin embargo, es importante verificar todos los aspectos del funcionamiento de tu tienda aunque no estén en la lista sugerida. diff --git a/docs/tracks/es/google-pay.md b/docs/tracks/es/google-pay.md new file mode 100644 index 000000000..3df083e66 --- /dev/null +++ b/docs/tracks/es/google-pay.md @@ -0,0 +1,111 @@ +--- +title: 'Google Pay' +id: 61JMBvM5Vanqj6RaJsP8CT +status: PUBLISHED +createdAt: 2023-06-27T21:28:37.755Z +updatedAt: 2024-08-01T17:59:31.657Z +publishedAt: 2024-08-01T17:59:31.657Z +firstPublishedAt: 2023-06-27T21:46:39.537Z +contentType: trackArticle +productTeam: Shopping +slug: google-pay +locale: es +trackId: 6X8YyZBoVJpz5R8oXciTyu +trackSlugES: cartera-digital-e-wallet +--- + +Google Pay™ es un servicio de pagos digitales que permite a los usuarios no compartir los datos reales de su tarjeta con la tienda, aportando más seguridad y agilizando la fase de checkout. Con Google Pay, el usuario puede realizar pagos utilizando tarjetas de crédito o débito, sin necesidad de rellenar ningún dato manualmente, y Google Pay también está disponible en muchas aplicaciones, sitios web y Catera Google. + +Los términos de la API de Google Pay se aplican siempre que el administrador de la tienda ofrezca Google Pay como medio de pago. Para leer los términos, accede a [Google Pay API Terms of Service](https://payments.developers.google.com/terms/sellertos). + +
    +

    Google Pay no está disponible para Checkout V5 o versiones anteriores de Checkout.h

    +
    + +## Activar Google Pay + +Para activar Google Pay, sigue los pasos a continuación. + +1. En el Admin VTEX, haz clic en el ícono del engranaje **Configuración de la tienda > Pago > Carteras** o ingresa. **Carteras** en la barra de búsqueda de la parte superior de la página. +2. Selecciona la opción **Activar** para modificar el checkout e incluir la extensión de Google Pay. + +
    +

    Las redes admitidas en Google Pay son las mismas configuradas en las condiciones de pago.

    +
    + +Una vez hecho esto, Google Pay estará disponible en el checkout de tu tienda VTEX como nuevo medio de pago. La configuración puede demorarse alrededor de 10 minutos en aparecer en el checkout. + +![google-pay-checkout-es](//images.ctfassets.net/alneenqid6w5/5EjOagjPXAeIAAN0Fpzkdq/b131b38fa81affd857db8c107278f3e9/Screenshot_2024-08-01_at_14.22.06.png) + +
    +

    Google Pay, por el momento, no admite suscripciones.

    +
    + +Para utilizar Google Pay deben cumplirse los siguientes requisitos: + +* Tener al menos una [condición de pago](https://help.vtex.com/es/tracks/pagamentos--6GAS7ZzGAm7AGoEAwDbwJG/6bzGxlz4inf8sKmvZ1c7i3) activa configurada para tarjetas de crédito o débito con un adquirente, definiendo qué [adquirente](https://help.vtex.com/es/tracks/pagamentos--6GAS7ZzGAm7AGoEAwDbwJG/kdPbEIWf8Xq8tESQvViMB#adquirente) procesará el pago. +* Utilizar el [Checkout VTEX](https://help.vtex.com/es/tutorial/checkout-vtex-visao-geral--7wcprkM7yZUflOqbzAN5SI) en tu tienda. + +
    +

    En las tiendas que tengan el flujo de autenticación 3DS configurado y admitido por el adquirente, el pago con Google Pay seguirá el flujo nativo de la tarjeta y también utilizará 3DS. Para más información sobre este tema, accede a Configurar flujo de autenticación 3DS 2.

    +
    + +
    +

    También puedes configurar Google Pay para que se procese con Adyen o Stripe. Para hacer esto, acceda a la pantalla Condiciones de pago en Admin, haga clic en Google Pay y seleccione la opción deseada.

    +
    + +## Consultar transacciones finalizadas con Google Pay + +Para consultar y verificar las transacciones finalizadas con Google Pay, sigue los pasos indicados en el artículo [Ver detalles de la transacción](https://help.vtex.com/es/tracks/pagamentos--6GAS7ZzGAm7AGoEAwDbwJG/3Nt40DMEWkvhlpaL5PlBy). En la barra de búsqueda de la página de transacciones, escriba **Google Pay** para filtrar las transacciones realizadas con este tipo de pago. + +![Google Pay Transaction_1](//images.ctfassets.net/alneenqid6w5/3N6LkrdAmAEfmDDsuLaWz5/77ec267f3567f8d3988adf07c3a5d06a/Google_Pay_Transaction1_ES.png) + +Después de acceder a la transacción deseada, haga clic en "+ Información" para verificar la información de **Google Pay** descrita en el campo `paymentOrigin`. + +![Google Pay Transaction_2](//images.ctfassets.net/alneenqid6w5/6nLdqOG38LEUbmSKth5FRP/394481aab2e3d50703ab836080f1e1c9/Google_Pay_Transaction2_ES.png) + +
    +

    También es posible identificar las transacciones realizadas con Google Pay a través de la página Todos los pedidos en Admin. Sólo necesitas seleccionar el periodo de búsqueda deseado, exportar los pedidos en un informe en formato . csv y localizar la información de Google Pay en el campo "payment origin".

    +
    + +## Agregar información de Google Pay en la plantilla de compra + +Para agregar en la plantilla de email que se le enviará al comprador la información de que el pedido se realizó con una tarjeta vinculada a Google Pay, sigue los pasos a continuación: + +1. En el Admin VTEX, haz clic en el ícono del engranaje **Configuración de la tienda > Plantillas de email > Plantillas** o ingresa el término **Plantillasen** la barra de búsqueda de la parte superior de la página. +2. Accede a las plantillas de finalización de compra y aprobación del pago. +3. Después de todas las menciones donde figura a `{{#if lastDigits}}` last digits `{{lastDigits}}`, agrega la siguiente línea: +`{{/if}} {{#if paymentOrigin}} ({{paymentOrigin}}` + +Así, siempre que haya cualquier mención de los últimos cuatro dígitos de la tarjeta en estas plantillas de email, se añadirá la información «(Google Pay)» si el pago se realizó con cartera digital. + +
    +

    Para tiendas aprovisionadas a partir de marzo de 2023, las plantillas ya estarán actualizadas con la información del pago del pedido realizado con Google Pay.

    +
    + +## Preguntas frecuentes + +### Problemas de activación + +* No ha sido posible habilitar la cartera, ya que el botón de alternancia está desactivado + +Ante el mensaje «Tu tienda todavía no tiene redes habilitadas para Google Pay.», accede a las condiciones de pago y comprueba que haya reglas asociadas para realizar transacciones con tarjeta con adquirentes. + +* El botón de alternancia está activado, pero no es posible finalizar el proceso + +Si al activar el botón de alternancia no aparece el mensaje «Google Pay activado con éxito», significa que puede haber ocurrido algún tipo de inestabilidad en el sistema. Si el problema persiste, el usuario recibirá un aviso para ponerse en contacto con [el soporte de VTEX](https://help.vtex.com/es/support). + +### Problemas que pueden ocurrir durante la compra + +* El dispositivo utilizado para finalizar la compra no es compatible con Google Pay + +Ante el mensaje "Forma de pago no disponible en tu navegador", el usuario debe intentar concluir la compra en otro navegador o dispositivo. + +* En la tienda no hay reglas configuradas para pago con tarjeta + +Si el administrador de la tienda no ha configurado reglas de pago con tarjeta, el usuario verá un error al seleccionar Google Pay, señalando que este medio de pago no está disponible. + +### Más información + +* [DPAN y FPAN: comprender la seguridad en el flujo de pagos tokenizados online](https://help.vtex.com/es/tutorial/dpan-e-fpan-entendendo-a-seguranca-no-fluxo-de-pagamentos-tokenizados-online--3RM7RvhKZ057wja5xVEOqb) + diff --git a/docs/tracks/es/google-shopping-marketplace.md b/docs/tracks/es/google-shopping-marketplace.md index 9fea2cd40..93a24dbd8 100644 --- a/docs/tracks/es/google-shopping-marketplace.md +++ b/docs/tracks/es/google-shopping-marketplace.md @@ -3,8 +3,8 @@ title: 'Google Shopping' id: 2kGKxwD9HKJvTLDTikQ4zG status: PUBLISHED createdAt: 2021-04-14T14:19:25.417Z -updatedAt: 2021-04-16T22:47:55.190Z -publishedAt: 2021-04-16T22:47:55.190Z +updatedAt: 2024-02-29T19:00:16.087Z +publishedAt: 2024-02-29T19:00:16.087Z firstPublishedAt: 2021-04-15T17:41:07.946Z contentType: trackArticle productTeam: Channels @@ -16,7 +16,7 @@ trackSlugES: integracion-con-google-shopping [Google Shopping](https://shopping.google.com/) es una plataforma en la que el producto aparece en listas gratis que son clasificadas orgánicamente en las búsquedas de Google. Es decir, es un servicio de comparación y seguimiento de precios que incluye sus productos de forma gratuita en los resultados de búsqueda de productos locales. -![google-shopping](https://drive.google.com/uc?export=download&id=1htNbqBqTs4HSdnPnp4Q6__wDzMTYPl6-) +![Google Shopping](//images.ctfassets.net/alneenqid6w5/4NP2qyti6VbXkuVSzAg5iH/1cd372670bd55e0dbf359984e058d81e/logo_Google_shopping.png) A través de Google Shopping, puede mostrar al consumidor algunos de los atributos de su producto, tales como imagen, título, precio y nombre de su tienda. diff --git a/docs/tracks/es/hide-product-suggestions-recommendation.md b/docs/tracks/es/hide-product-suggestions-recommendation.md index 3f1a9add1..33882651d 100644 --- a/docs/tracks/es/hide-product-suggestions-recommendation.md +++ b/docs/tracks/es/hide-product-suggestions-recommendation.md @@ -16,7 +16,7 @@ trackSlugES: instore-setup De forma predeterminada, inStore incluye una lista de productos sugeridos en el carrito y en la página de producto. -![inStore recommendation](https://images.ctfassets.net/alneenqid6w5/5hN8l2xFTGMU4Gw8YGq0E8/dc9f7e8e4f02db0ae31dd50b08cacd31/inStore_recommendation.png) +![inStore recommendation](//images.ctfassets.net/alneenqid6w5/5hN8l2xFTGMU4Gw8YGq0E8/dc9f7e8e4f02db0ae31dd50b08cacd31/inStore_recommendation.png) Si desea ocultar las recomendaciones, es necesario editar los archivos `checkout-instore-custom.css` y `checkout-instore-custom.js` presentes en el administrador del Portal. Por tratarse de archivos utilizados en diversos flujos de uso de la aplicación, es importante que usted tenga conocimientos de programación antes de cambiarlos, para evitar la ruptura de otras funcionalidades. diff --git a/docs/tracks/es/how-a-split-payment-transaction-works.md b/docs/tracks/es/how-a-split-payment-transaction-works.md index f7e5a41ce..4c0861e29 100644 --- a/docs/tracks/es/how-a-split-payment-transaction-works.md +++ b/docs/tracks/es/how-a-split-payment-transaction-works.md @@ -60,4 +60,4 @@ Aquellos USD 6,50 serían divididos entre el *marketplace* y adquirente. Como la Vea el siguiente gráfico: -![Split de pagos](https://images.ctfassets.net/alneenqid6w5/1VXR6E7dDgMTTSBM0D6qyL/2900b47ba92432068e940c185088399b/Split-ES.png) +![Split de pagos](//images.ctfassets.net/alneenqid6w5/1VXR6E7dDgMTTSBM0D6qyL/2900b47ba92432068e940c185088399b/Split-ES.png) diff --git a/docs/tracks/es/how-clustered-conditions-work.md b/docs/tracks/es/how-clustered-conditions-work.md index ff903a858..b5fe5c0e4 100644 --- a/docs/tracks/es/how-clustered-conditions-work.md +++ b/docs/tracks/es/how-clustered-conditions-work.md @@ -26,7 +26,7 @@ De esta manera, las reglas de plazo y de pago en cuotas se aplicarán al consumi Para configurarlas, escoja una propiedad y, luego, seleccione los parámetros para crear un clúster. -![Pagamentos Clusterizados_ES](https://images.ctfassets.net/alneenqid6w5/9VBsI8vnkYsrpnKIQLE6C/9c4af9336f284033455bc20a66ad9225/image.png) +![Pagamentos Clusterizados_ES](//images.ctfassets.net/alneenqid6w5/9VBsI8vnkYsrpnKIQLE6C/9c4af9336f284033455bc20a66ad9225/image.png) ## Propiedad diff --git a/docs/tracks/es/how-does-vtex-intelligent-search-work.md b/docs/tracks/es/how-does-vtex-intelligent-search-work.md index ed419fc4d..0f7396f1a 100644 --- a/docs/tracks/es/how-does-vtex-intelligent-search-work.md +++ b/docs/tracks/es/how-does-vtex-intelligent-search-work.md @@ -3,8 +3,8 @@ title: '¿Cómo funciona VTEX Intelligent Search?' id: 23mytRDsEduqLO0Lo7yufy status: PUBLISHED createdAt: 2020-03-05T14:57:22.014Z -updatedAt: 2023-04-13T23:00:35.423Z -publishedAt: 2023-04-13T23:00:35.423Z +updatedAt: 2024-04-25T16:53:08.559Z +publishedAt: 2024-04-25T16:53:08.559Z firstPublishedAt: 2020-03-05T19:54:00.932Z contentType: trackArticle productTeam: Marketing & Merchandising @@ -14,95 +14,133 @@ trackId: 19wrbB7nEQcmwzDPl1l4Cb trackSlugES: vtex-intelligent-search --- -El Motor de búsqueda es el centro de la inteligencia de VTEX Intelligent Search. Interpreta el término buscado y muestra la lista de productos filtrada y ordenada. Esta herramienta permite una búsqueda más objetiva, a través de la indexación y el tratamiento de los datos del catálogo. +El motor de búsqueda es el centro de la inteligencia de VTEX Intelligent Search. Interpreta el término buscado y muestra la lista de productos filtrada y ordenada. Esta herramienta permite una búsqueda más objetiva, a través de la indexación y el tratamiento de los datos del catálogo. -Esta funcionalidad es estándar de VTEX Intelligent Search y atiende a la mayoría de los escenarios. Sin embargo, el Motor de búsqueda también presenta algunos ajustes para perfeccionar el resultado de la búsqueda. +Esta es una funcionalidad predeterminada de VTEX Intelligent Search y cubre a la mayoría de los escenarios. Sin embargo, el motor de búsqueda también presenta algunos ajustes para perfeccionar el resultado de la búsqueda. En esta guía describimos: -Por lo tanto, hay un conjunto de configuraciones que alteran la lista y el orden de los productos mostrados en el resultado de la búsqueda. Estas son: +* [Comportamiento predeterminado de la búsqueda](#comportamiento-predeterminado-de-la-busqueda) +* [Configuración del comportamiento de la búsqueda](#configuracion-del-comportamiento-de-la-busqueda) +* [Formas de búsqueda alternativas](#formas-de-busqueda-alternativas) +* [Indexación](#indexacion) -- __Definición de los campos de búsqueda__: define determinada información de producto como susceptible de búsqueda. A partir de la configuración, toda búsqueda realizada verifica el contenido de este campo para relacionarlo con los productos. Los campos __nombre del producto__, __marca__, __ProductID__, __ProductRefID__, __SKUID__, __SKURefID__ y __EAN__ están definidos de forma predeterminada y no pueden ser modificados. +## Comportamiento predeterminado de la búsqueda - Se puede encontrar un producto haciendo una búsqueda por caracteres especiales (`-` y `/`). +A continuación se describe el comportamiento predeterminado de Intelligent Search. - _Ejemplo_: se configuró que el campo «color» es configurable y el producto está registrado con el nombre «Zapatilla Nike Total 90» y con el color «negro». Si un cliente busca «Zapatilla Negra», la herramienta devolverá productos que tengan el término «zapatilla» y el color «negra» en la parte superior del resultado de búsqueda. +### Autocorrección -- __Definición y orden de los campos de filtro__: en todos los resultados de búsqueda se muestran filtros que el usuario puede seleccionar. Por estándar, algunos filtros ya están predeterminados, pero es posible crearlos según la necesidad de la tienda. Otro aspecto personalizable es el orden de visualización. +El usuario puede cometer errores ortográficos al realizar una búsqueda. La herramienta interpreta los errores y muestra como resultados productos que se aproximen a la búsqueda realizada. - _Ejemplos_: Precio, Categorías y Marca. +Para lograrlo, el motor de búsqueda intenta corregir las palabras ingresadas por el usuario de acuerdo con los ítems registrados en el catálogo. Para cada término de búsqueda se permite una cantidad específica de caracteres erróneos. Esta cantidad de errores aceptados se denomina _fuzzy_. -- __Configuración de autocorrección__: el usuario puede cometer errores ortográficos al realizar una búsqueda. Es función de la herramienta interpretar estos errores y devolver como resultados los productos que se parezcan a la búsqueda realizada. +El _fuzzy_ varía según el tamaño del término buscado. De forma predeterminada, si el término tiene de 3 a 5 caracteres, se aplica un _fuzzy_ de 1, es decir, se permite 1 carácter erróneo. A los términos de 6 caracteres o más, se aplica un _fuzzy_ de 2. - Para esto, el Motor de búsqueda intenta corregir lo que el usuario digitó de acuerdo con los ítems registrados en el catálogo. Para cada término de búsqueda, se permite un número específico de caracteres incorrectos. Esta cantidad de errores aceptados se denomina *fuzzy*. +Los errores previstos para los que se considera *fuzzy* = 1 son: - El *fuzzy* varía dependiendo del tamaño del término de búsqueda. De forma predeterminada, si el término tiene de 3 a 5 caracteres, el *fuzzy* aplicado es 1, es decir, 1 carácter puede estar equivocado. Para términos de 6 caracteres o más, el *fuzzy* aplicado es 2. +* Insertar 1 carácter demás. +* Remover 1 carácter. +* Cambiar 1 carácter. +* Intercambiar 2 caracteres que estén una al lado del otro. - Los errores previstos considerando ```*fuzzy* = 1``` son: - - Introducir 1 carácter extra. - - Eliminar 1 carácter. - - Intercambiar 1 carácter. - - Intercambiar 2 caracteres que estén uno al lado del otro. +Ejemplo: un cliente desea buscar el término `bola`. Siguiendo la configuración predeterminada (*fuzzy* = 1 para términos de 3 a 5 caracteres), el motor de búsqueda muestra los resultados de `bola` para cualquier búsqueda que contenga los errores aceptados según se muestra a continuación: - _Ejemplo_: - Supongamos que un cliente quiere buscar el término «bola». Siguiendo la configuración predeterminada (```*fuzzy* = 1``` para términos de 3 a 5 caracteres), el Motor de búsqueda mostrará el resultado «bola» para cualquier búsqueda que contenga los errores aceptados, como: - - bolla (introducir 1 carácter extra) - - boa (eliminar 1 carácter) - - bora (cambiar 1 carácter) - - obla (intercambiar 2 caracteres que están uno al lado del otro entre ellos) +* `bolla` (insertar 1 carácter de más) +* `boa` (remover 1 carácter) +* `bora` (cambiar 1 carácter) +* `obla` (intercambiar 2 caracteres que estén uno al lado del otro) - -É recomendável que a configuração da regra de Divergência de valores seja feita antes de você seguir para a próxima etapa da configuração da integração com a Dafiti. Descumprir esta recomendação não impede que a integração seja concluída, mas pedidos com divergência de preço ficarão retidos até a criação da regra de Divergência de valores. Será possível acompanhá-los no Admin VTEX, em **MARKETPLACE > Integrações > Pedidos**. +É recomendável que a configuração da regra de Divergência de valores seja feita antes de você seguir para a próxima etapa da configuração da integração com a Dafiti. Descumprir esta recomendação não impede que a integração seja concluída, mas pedidos com divergência de preço ficarão retidos até a criação da regra de Divergência de valores. Será possível acompanhá-los no Admin VTEX, em **Marketplace > Conexões > Pedidos,** ou digite **Pedidos** na barra de busca. diff --git a/docs/tracks/pt/configuring-price-divergence-rule-mercado-libre.md b/docs/tracks/pt/configuring-price-divergence-rule-mercado-libre.md index d5fca6d31..2a2ddb761 100644 --- a/docs/tracks/pt/configuring-price-divergence-rule-mercado-libre.md +++ b/docs/tracks/pt/configuring-price-divergence-rule-mercado-libre.md @@ -3,8 +3,8 @@ title: 'Configurar regra de Divergência de valores' id: 1ivH7sJoS771wZFMkaFdpt status: PUBLISHED createdAt: 2022-01-05T16:18:22.558Z -updatedAt: 2022-01-05T16:22:48.459Z -publishedAt: 2022-01-05T16:22:48.459Z +updatedAt: 2024-03-27T20:43:18.424Z +publishedAt: 2024-03-27T20:43:18.424Z firstPublishedAt: 2022-01-05T16:22:48.459Z contentType: trackArticle productTeam: Channels @@ -16,7 +16,7 @@ trackSlugPT: configurar-integracao-do-mercado-livre Na integração com marketplaces como o Mercado Livre, por vezes há uma variação entre o preço definido pelo seller e aquele oferecido pelo marketplace, resultando em pedidos fechados com valores diferentes do esperado. Isso pode ocasionar pedidos com erro de divergência de preço. -No Admin VTEX, em **PEDIDOS > Gerenciamento de pedidos > Autorização de pedidos**, a [regra de Divergência de valores](https://help.vtex.com/pt/tutorial/regra-de-divergencia-de-valores--6RlFLhD1rIRRshl83KnCjW) permite o controle de pedidos com divergência de preço. Somente usuários com [perfil de acesso](https://help.vtex.com/pt/tutorial/perfis-de-acesso--7HKK5Uau2H6wxE1rH5oRbc) Admin Super (_Owner_) ou OMS Full podem configurar essa funcionalidade, conforme o passo a passo descrito em [Configuração da regra de Divergência de valores](https://help.vtex.com/pt/tutorial/configuracao-da-regra-de-divergencia-de-valores--awAKP0sS5J8jgLs2g7pPe). +No Admin VTEX, em **Configurações da loja > Pedidos > Autorização de pedidos**, a [regra de Divergência de valores](https://help.vtex.com/pt/tutorial/regra-de-divergencia-de-valores--6RlFLhD1rIRRshl83KnCjW) permite o controle de pedidos com divergência de preço. Somente usuários com [perfil de acesso](https://help.vtex.com/pt/tutorial/perfis-de-acesso--7HKK5Uau2H6wxE1rH5oRbc) Admin Super (_Owner_) ou OMS Full podem configurar essa funcionalidade, conforme o passo a passo descrito em [Configuração da regra de Divergência de valores](https://help.vtex.com/pt/tutorial/configuracao-da-regra-de-divergencia-de-valores--awAKP0sS5J8jgLs2g7pPe). A regra de Divergência de valores é composta de uma ou mais regras de autorização, sendo que cada uma delas corresponde a um intervalo percentual do preço do pedido. As regras de autorização podem ser configuradas para negar automaticamente, aprovar automaticamente, ou exigir autorização manual do pedido. @@ -24,4 +24,4 @@ A regra de Divergência de valores é composta de uma ou mais regras de autoriza Uma vez que você configure a regra de Divergência de valores, ela passa a valer para todos os marketplaces nos quais você atue como seller. Podem ser marketplaces VTEX, marketplaces externos, conectores certificados (parceiros) ou outros conectores nativos além do Mercado Livre.
    -É recomendável que a configuração da regra de Divergência de valores seja feita antes de você seguir para a próxima etapa da configuração da integração com o Mercado Livre. Descumprir esta recomendação não impede que a integração seja concluída, mas pedidos com divergência de preço ficarão retidos até a criação da regra de Divergência de valores. Será possível acompanhá-los no Admin VTEX, em **MARKETPLACE > Integrações > Pedidos**. +É recomendável que a configuração da regra de Divergência de valores seja feita antes de você seguir para a próxima etapa da configuração da integração com o Mercado Livre. Descumprir esta recomendação não impede que a integração seja concluída, mas pedidos com divergência de preço ficarão retidos até a criação da regra de Divergência de valores. Será possível acompanhá-los no Admin VTEX, em **Marketplace > Conexões > Pedidos**. diff --git a/docs/tracks/pt/configuring-price-divergence-rule-via.md b/docs/tracks/pt/configuring-price-divergence-rule-via.md index 6cd26df6c..353028d76 100644 --- a/docs/tracks/pt/configuring-price-divergence-rule-via.md +++ b/docs/tracks/pt/configuring-price-divergence-rule-via.md @@ -3,8 +3,8 @@ title: 'Configurar regra de Divergência de valores' id: 6MeJhODLMCnYwUCe18QjzP status: PUBLISHED createdAt: 2022-01-05T16:01:03.231Z -updatedAt: 2022-01-05T16:04:18.518Z -publishedAt: 2022-01-05T16:04:18.518Z +updatedAt: 2023-11-30T21:12:36.109Z +publishedAt: 2023-11-30T21:12:36.109Z firstPublishedAt: 2022-01-05T16:04:18.518Z contentType: trackArticle productTeam: Channels @@ -14,14 +14,14 @@ trackId: 3E9XylGaJ2wqwISGyw4GuY trackSlugPT: configurar-integracao-da-via-varejo --- -Na integração com marketplaces como a Via, por vezes há uma variação entre o preço definido pelo seller e aquele oferecido pelo marketplace, resultando em pedidos fechados com valores diferentes do esperado. Isso pode ocasionar pedidos com erro de divergência de preço. +Na integração com marketplaces como a Casas Bahia Marketplace, por vezes há uma variação entre o preço definido pelo seller e aquele oferecido pelo marketplace, resultando em pedidos fechados com valores diferentes do esperado. Isso pode ocasionar pedidos com erro de divergência de preço. No Admin VTEX, em **PEDIDOS > Gerenciamento de pedidos > Autorização de pedidos**, a [regra de Divergência de valores](https://help.vtex.com/pt/tutorial/regra-de-divergencia-de-valores--6RlFLhD1rIRRshl83KnCjW) permite o controle de pedidos com divergência de preço. Somente usuários com [perfil de acesso](https://help.vtex.com/pt/tutorial/perfis-de-acesso--7HKK5Uau2H6wxE1rH5oRbc) Admin Super (_Owner_) ou OMS Full podem configurar essa funcionalidade, conforme o passo a passo descrito em [Configuração da regra de Divergência de valores](https://help.vtex.com/pt/tutorial/configuracao-da-regra-de-divergencia-de-valores--awAKP0sS5J8jgLs2g7pPe). A regra de Divergência de valores é composta de uma ou mais regras de autorização, sendo que cada uma delas corresponde a um intervalo percentual do preço do pedido. As regras de autorização podem ser configuradas para negar automaticamente, aprovar automaticamente, ou exigir autorização manual do pedido.
    -Uma vez que você configure a regra de Divergência de valores, ela passa a valer para todos os marketplaces nos quais você atue como seller. Podem ser marketplaces VTEX, marketplaces externos, conectores certificados (parceiros) ou outros conectores nativos além da Via. +Uma vez que você configure a regra de Divergência de valores, ela passa a valer para todos os marketplaces nos quais você atue como seller. Podem ser marketplaces VTEX, marketplaces externos, conectores certificados (parceiros) ou outros conectores nativos além da Casas Bahia Marketplace.
    -É recomendável que a configuração da regra de Divergência de valores seja feita antes de você seguir para a próxima etapa da configuração da integração com a Via. Descumprir esta recomendação não impede que a integração seja concluída, mas pedidos com divergência de preço ficarão retidos até a criação da regra de Divergência de valores. Será possível acompanhá-los no Admin VTEX, em **MARKETPLACE > Integrações > Pedidos**. +É recomendável que a configuração da regra de Divergência de valores seja feita antes de você seguir para a próxima etapa da configuração da integração com a Casas Bahia Marketplace. Descumprir esta recomendação não impede que a integração seja concluída, mas pedidos com divergência de preço ficarão retidos até a criação da regra de Divergência de valores. Será possível acompanhá-los no Admin VTEX, em **MARKETPLACE > Integrações > Pedidos**. diff --git a/docs/tracks/pt/configuring-rappi-price-divergence-rule.md b/docs/tracks/pt/configuring-rappi-price-divergence-rule.md new file mode 100644 index 000000000..c81057a70 --- /dev/null +++ b/docs/tracks/pt/configuring-rappi-price-divergence-rule.md @@ -0,0 +1,29 @@ +--- +title: 'Configurar regra de Divergência de valores rappi' +id: VoIvBSldeT2A4MuRVMMi1 +status: PUBLISHED +createdAt: 2024-05-31T20:36:17.323Z +updatedAt: 2024-05-31T20:51:50.382Z +publishedAt: 2024-05-31T20:51:50.382Z +firstPublishedAt: 2024-05-31T20:51:50.382Z +contentType: trackArticle +productTeam: Channels +slug: configurar-regra-de-divergencia-de-valores-rappi +locale: pt +trackId: 2AeYfJRnQ0I91dvSzRcpKh +trackSlugPT: integracao-rappi +--- + +Na integração com marketplaces como a Rappi, por vezes há uma variação entre o preço definido pelo seller e aquele oferecido pelo marketplace, resultando em pedidos fechados com valores diferentes do esperado. Isso pode ocasionar pedidos com erro de divergência de preço. + +No Admin VTEX, em **Configurações da loja > Pedidos > Autorização de pedidos**, ou digite **Autorização de pedidos** na barra de busca. A [regra de Divergência de valores](https://help.vtex.com/pt/tutorial/regra-de-divergencia-de-valores--6RlFLhD1rIRRshl83KnCjW) permite o controle de pedidos com divergência de preço. Somente usuários com [perfil de acesso](https://help.vtex.com/pt/tutorial/perfis-de-acesso--7HKK5Uau2H6wxE1rH5oRbc) Admin Super (*Owner*) ou OMS Full podem configurar essa funcionalidade, conforme o passo a passo descrito em [Configuração da regra de Divergência de valores](https://help.vtex.com/pt/tutorial/configuracao-da-regra-de-divergencia-de-valores--awAKP0sS5J8jgLs2g7pPe). + +A regra de Divergência de valores é composta de uma ou mais regras de autorização, sendo que cada uma delas corresponde a um intervalo percentual do preço do pedido. As regras de autorização podem ser configuradas para negar +automaticamente, aprovar automaticamente, ou exigir autorização manual do pedido. + +
    +Para que a regra de Divergência de valores seja válida, após a configuração é +necessário enviar o campo `isCreatedAsync` na API Place fulfillment order, independente do tipo de conector utilizado, seja ele, marketplace externo, conector certificado (parceiro) ou outros conectores nativos além da Rappi. +
    + +É recomendável que a configuração da regra de Divergência de valores seja feita antes de você seguir para a próxima etapa da configuração da integração com a Rappi. Descumprir esta recomendação não impede que a integração seja concluída, mas pedidos com divergência de preço ficarão retidos até a criação da regra de Divergência de valores e o envio do campo `isCreatedAsync` na API [Place fulfillment order](https://developers.vtex.com/docs/api-reference/marketplace-protocol-external-marketplace-orders#post-/api/fulfillment/pvt/orders). Será possível acompanhá-los no Admin VTEX, em **Marketplace > Conexões > Pedidos,** ou digite **Pedidos** na barra de busca. diff --git a/docs/tracks/pt/configuring-redirect.md b/docs/tracks/pt/configuring-redirect.md index 0c6007160..ce3edea52 100644 --- a/docs/tracks/pt/configuring-redirect.md +++ b/docs/tracks/pt/configuring-redirect.md @@ -3,8 +3,8 @@ title: 'Configurar Redirecionamentos' id: 4Gd2wLQFbCwTsh8RUDwSoL status: PUBLISHED createdAt: 2019-11-22T23:40:25.940Z -updatedAt: 2023-03-30T19:34:08.021Z -publishedAt: 2023-03-30T19:34:08.021Z +updatedAt: 2024-06-17T12:20:22.176Z +publishedAt: 2024-06-17T12:20:22.176Z firstPublishedAt: 2019-11-25T17:36:44.905Z contentType: trackArticle productTeam: Marketing & Merchandising @@ -26,7 +26,7 @@ Para configurar um redirecionamento, você precisa seguir os passos a seguir: Você deve preencher os seguintes campos: -![redirecionamentos-adminv4-PT](https://images.ctfassets.net/alneenqid6w5/69CWrwXk38Qxwb9fNNzYyc/ff394f626cfa64b037bdf652ec07ca38/Screenshot_2022-04-04_at_15-15-42_Intelligent_Search_-_Redirecionamentos.png) +![redirecionamentos-adminv4-PT](//images.ctfassets.net/alneenqid6w5/69CWrwXk38Qxwb9fNNzYyc/ff394f626cfa64b037bdf652ec07ca38/Screenshot_2022-04-04_at_15-15-42_Intelligent_Search_-_Redirecionamentos.png) ### Informações gerais @@ -34,6 +34,7 @@ Esta seção apresenta as seguintes informações gerais sobre o redirecionament - **Nome**: nome do conjunto de regras do redirecionamento criado. - **URL de redirecionamento**: endereço de destino que o cliente será encaminhado. Precisa ser cadastrado de forma absoluta - endereço completo - e não relativo. Exemplo: `https://www.loja.com.br/_secure/account/#/orders` ao invés de `_secure/account/#/orders`. +- **Idiomas:** idiomas aos quais o redirecionamento será aplicado. Campo disponível apenas para lojas que utilizam [Configurações Multi-idioma (Beta)](https://help.vtex.com/pt/tutorial/vtex-intelligent-search-configuracoes-multi-idioma-beta--2WahlTESLXIJ9XBdQMdTYO). ### Regras de ativação diff --git a/docs/tracks/pt/configuring-ship-from-store.md b/docs/tracks/pt/configuring-ship-from-store.md index c5941ecd0..ce24a4593 100644 --- a/docs/tracks/pt/configuring-ship-from-store.md +++ b/docs/tracks/pt/configuring-ship-from-store.md @@ -3,8 +3,8 @@ title: 'Ship From Store' id: 50GAmxxFsJoLWqcnMysWdl status: PUBLISHED createdAt: 2020-06-30T21:36:43.926Z -updatedAt: 2023-05-31T14:45:10.189Z -publishedAt: 2023-05-31T14:45:10.189Z +updatedAt: 2023-07-26T18:44:48.356Z +publishedAt: 2023-07-26T18:44:48.356Z firstPublishedAt: 2020-06-30T21:45:36.187Z contentType: trackArticle productTeam: Shopping @@ -16,7 +16,7 @@ trackSlugPT: estrategias-de-comercio-unificado A estratégia de **Ship From Store** se dá quando o cliente deseja receber os produtos em casa e esses produtos partem do estoque de uma loja física. Ou seja, neste cenário, a loja funciona como um mini centro de distribuição. -![35. Setting up Shipping From Store - 1](https://images.ctfassets.net/alneenqid6w5/7uHIuX10TvTGJS1kkwPmBb/6847796e390c9d18123eea24f87469c4/35._Setting_up_Shipping_From_Store_-_1.png) +![35. Setting up Shipping From Store - 1](//images.ctfassets.net/alneenqid6w5/7uHIuX10TvTGJS1kkwPmBb/6847796e390c9d18123eea24f87469c4/35._Setting_up_Shipping_From_Store_-_1.png) Esse tipo de logística ajuda sua operação a reduzir custos e tempo de envio. Isto porque, em vez de contar apenas com os estoques principais - geralmente afastados da zonas centrais das cidades - você passa a ter uma rede mais capilarizada de entrega. diff --git a/docs/tracks/pt/configuring-synonyms.md b/docs/tracks/pt/configuring-synonyms.md index a53baeefe..0294d7ecd 100644 --- a/docs/tracks/pt/configuring-synonyms.md +++ b/docs/tracks/pt/configuring-synonyms.md @@ -3,8 +3,8 @@ title: 'Configurar Sinônimos' id: 3ExbC3QKNF4zH7Gs8jD1cL status: PUBLISHED createdAt: 2019-11-29T12:04:33.557Z -updatedAt: 2023-03-30T19:19:37.658Z -publishedAt: 2023-03-30T19:19:37.658Z +updatedAt: 2024-01-30T22:46:15.605Z +publishedAt: 2024-01-30T22:46:15.605Z firstPublishedAt: 2020-03-05T19:56:02.826Z contentType: trackArticle productTeam: Marketing & Merchandising @@ -14,6 +14,8 @@ trackId: 19wrbB7nEQcmwzDPl1l4Cb trackSlugPT: vtex-intelligent-search --- +
    Para relacionar palavras ao produto, é recomendada a utilização da configuração de Sinônimos ao invés das Palavras Substitutas, uma vez que os sinônimos possibilitam uma gestão mais escalável de termos por produto. Para mais informações, entre em contato com nosso Suporte.
    + Existem duas formas de configurar sinônimos no Admin VTEX: [individualmente](#criar-sinonimos-individualmente) ou por [importação de uma planilha em formato CSV](#importar-csv). Se você precisa cadastrar sinônimos em massa, recomendamos utilizar a planilha. Confira as instruções para cada forma de configuração nas seções a seguir. A configuração de sinônimos funciona de maneira recursiva. Isso significa que, ao adicionar um segundo sinônimo a outro já existente, ele também se tornará sinônimo do primeiro. @@ -32,6 +34,7 @@ Siga o passo a passo para configurar sinônimos individualmente no Admin VTEX: 4. Preencha os campos referentes ao sinônimo: - __Tipo:__ define o tipo de sinônimo. Confira [Tipos de sinônimos](https://help.vtex.com/pt/tracks/vtex-intelligent-search--19wrbB7nEQcmwzDPl1l4Cb/1pxAWPEglBey1UFdvcetZV#tipos-de-sinonimos) para mais informações. - __Termos:__ palavras ou expressões a serem definidas como sinônimos. É necessário teclar `Enter` após cada termo para inserir um outro termo. + - **Idiomas:** idiomas aos quais o sinônimo será aplicado. Campo disponível apenas para lojas que utilizam [Configurações Multi-idioma (Beta)](https://help.vtex.com/pt/tutorial/vtex-intelligent-search-configuracoes-multi-idioma-beta--2WahlTESLXIJ9XBdQMdTYO). - __Status:__ define se o sinônimo estará ativo ou inativo. 5. Para finalizar, clique em `Salvar`. @@ -43,9 +46,22 @@ A alteração pode demorar até duas horas para ser aplicada. ## Importar CSV -Caso existam muitos sinônimos a serem cadastrados, você pode fazer um arquivo .csv e depois importá-lo no Admin VTEX. O arquivo deve conter o seguinte formato, de acordo com os [tipos de sinônimos](https://help.vtex.com/pt/tracks/vtex-intelligent-search--19wrbB7nEQcmwzDPl1l4Cb/1pxAWPEglBey1UFdvcetZV#tipos-de-sinonimos) escolhidos: +Caso existam muitos sinônimos a serem cadastrados, você pode fazer um arquivo .csv e depois importá-lo no Admin VTEX. + +Para importar sinônimos por planilha, siga os passos abaixo: + +1. Crie um arquivo CSV no formato indicado em [Template da planilha de sinônimos](#template-da-planilha-de-sinonimos). +2. No Admin VTEX, acesse __Storefront__, ou digite __Storefront__ na barra de busca no topo da página. +3. Em **Intelligent Search**, clique em **Sinônimos**. +4. Clique em `Importar`. +5. Arraste o arquivo CSV para a área delimitada ou clique em `escolha um arquivo` para selecionar o arquivo no seu dispositivo. +6. Clique em `Importar`. + +### Template da planilha de sinônimos - - **Unidirecional**: `{termos separados por vírgula};{termos expandidos separados por vírgula};{status}` +O arquivo deve conter o seguinte formato, de acordo com os [tipos de sinônimos](https://help.vtex.com/pt/tracks/vtex-intelligent-search--19wrbB7nEQcmwzDPl1l4Cb/1pxAWPEglBey1UFdvcetZV#tipos-de-sinonimos) escolhidos: + + - **Unidirecional**: `{termos separados por vírgula};{termo equivalente};{status}` __Exemplos:__ @@ -56,11 +72,23 @@ Caso existam muitos sinônimos a serem cadastrados, você pode fazer um arquivo __Exemplos:__ - - `tv,televisão,televisor;true`: ao pesquisar por qualquer um dos ternos, qual produto que contenha um deles será exibido. - - `monitor,tela,display;true`: ao pesquisar por qualquer um dos ternos, qualquer produto que contenha um deles será exibido. + - `tv,televisão,televisor;true`: ao pesquisar por qualquer um dos termos, qualquer produto que contenha um deles será exibido. + - `monitor,tela,display;true`: ao pesquisar por qualquer um dos termos, qualquer produto que contenha um deles será exibido. -Para importar a planilha, siga os passos abaixo: +#### Lojas Multi-idioma (Beta) -1. No Admin VTEX, acesse __Storefront__, ou digite __Storefront__ na barra de busca no topo da página. -2. Em **Intelligent Search**, clique em **Sinônimos**. -3. Clique em `Importar`. +Lojas que utilizam [Configurações Multi-idioma (Beta)](https://help.vtex.com/pt/tutorial/vtex-intelligent-search-configuracoes-multi-idioma-beta--2WahlTESLXIJ9XBdQMdTYO) devem seguir o template abaixo para fazer a importação de Sinônimos para idiomas específicos. + +- __Unidirecional__: `{termos separados por vírgula};{termo equivalente};{status};{locales separados por vírgula}` + + __Exemplo:__ + - `smartphone;iphone;true;en-GB`: ao pesquisar por `smartphone` na loja no idioma inglês (`locale = en-GB`), os resultados para `iphone` irão aparecer. Contudo, ao pesquisar por `iphone`, os resultados para `smartphone` não irão aparecer. + +- __Bidirecional__: `{termos separados por vírgula};{status};{locales separados por vírgula}` + + __Exemplo:__ + - `tv,smart tv;true;en-GB`: ao pesquisar por qualquer um dos termos na loja no idioma inglês (`locale = en-GB`), qualquer produto que contenha um desses termos irá aparecer nos resultados da busca. + +
    +

    Se o arquivo CSV importado não apresentar o locale, o sinônimo será válido para todos os idiomas disponíveis na loja.

    +
    diff --git a/docs/tracks/pt/configuring-the-amazon-integration.md b/docs/tracks/pt/configuring-the-amazon-integration.md index d632fd616..e270fd20d 100644 --- a/docs/tracks/pt/configuring-the-amazon-integration.md +++ b/docs/tracks/pt/configuring-the-amazon-integration.md @@ -3,8 +3,8 @@ title: 'Configurar a integração da Amazon' id: 5J9CWPIbYQdAegJJWGsxan status: PUBLISHED createdAt: 2019-02-28T23:11:28.346Z -updatedAt: 2022-02-03T23:25:36.883Z -publishedAt: 2022-02-03T23:25:36.883Z +updatedAt: 2023-09-22T20:17:01.064Z +publishedAt: 2023-09-22T20:17:01.064Z firstPublishedAt: 2019-02-28T23:12:37.347Z contentType: trackArticle productTeam: Channels @@ -17,9 +17,8 @@ trackSlugPT: integracao-com-a-amazon Uma vez terminadas as etapas de preparo da sua loja na VTEX e na Amazon, é necessário configurar de fato a integração entre ambas. A configuração da integração é feita no Admin da VTEX. Para configurar, siga as instruções abaixo. 1. Acesse o Admin da VTEX. -2. No módulo *MARKETPLACE*, Clique em **Integrações**. -3. Acesse o item **Configurações**. -4. No box da Amazon, clique em `Integrar`. +2. Clique em __Marketplace > Conexões > Marketplaces e Integrações__. +4. No box da Amazon, clique em `Conectar`. 5. Preencha os campos da tela descritos logo abaixo e, em seguida, clique no botão `Salvar Configuração` (campos marcados com o símbolo * são obrigatórios). - **Id do Afiliado*:** código identificador para criação de um [afiliado](https://help.vtex.com/pt/tutorial/o-que-e-afiliado) que ainda não esteja cadastrado no seu sistema. O código deve ser composto de três consoantes, sejam elas repetidas ou não, vogais não são aceitas. Sugestão: MZN. A configuração do conector cria automaticamente o afiliado. diff --git a/docs/tracks/pt/configuring-the-connector-b2w.md b/docs/tracks/pt/configuring-the-connector-b2w.md index e46095053..a3f59d84a 100644 --- a/docs/tracks/pt/configuring-the-connector-b2w.md +++ b/docs/tracks/pt/configuring-the-connector-b2w.md @@ -3,8 +3,8 @@ title: 'Configurar conector' id: 40eYElt1qwIqGeIeum2W4M status: PUBLISHED createdAt: 2018-09-27T22:25:49.315Z -updatedAt: 2022-09-06T22:53:13.914Z -publishedAt: 2022-09-06T22:53:13.914Z +updatedAt: 2024-07-02T19:23:01.065Z +publishedAt: 2024-07-02T19:23:01.065Z firstPublishedAt: 2018-09-27T22:41:30.135Z contentType: trackArticle productTeam: Channels @@ -50,6 +50,31 @@ Com a opção Não ativada, tentativas de envio para a B2W de SKUs cadast
    - **E-mails Para Notificação de Pedidos Não Integrados*:** digite o endereço eletrônico desejado e, em seguida, clique em `+` sinal de adição. Você pode inserir vários emails para receberem a notificação de [pedidos da B2W que não foram integrados](https://help.vtex.com/pt/tutorial/erros-de-integracao-de-pedidos-da-b2w--2iQqCJIfySN0JsCJkOG2h8). -- **Etiqueta dos pedidos de B2W Entrega*:** selecione o formato que você deseja para a emissão de etiquetas, se em JSON (JavaScript Object Notation) ou em PDF (Portable Document Format). +- **Etiqueta dos pedidos de B2W Entrega*:** selecione o formato que você deseja para a emissão de etiquetas, se em JSON (JavaScript Object Notation) ou em PDF (Portable Document Format). +- **Mapeamento de Campos Customizados (Nome e descrição):** Para utilizar esse mapeamento é necessário criar um campo customizado. Para saber como criar campos customizados, acesse a documentação Cadastrar especificações ou campos de produto. + +
    + O mapeamento de campos customizáveis está disponível apenas para nome do produto e descrição do produto. +

    Exemplo de nome para o novo campo: B2W_ProductName para nome do produto e B2W_ProductDescription para descrição do produto.

    +
    + +Para o mapeamento funcionar, é necessário o seller seguir os seguintes passos: + +1. Criar um campo do tipo `Texto grande`. +2. Desativar a opção `Exibe especificação`. +3. Preencher os campos criados em cada produto cadastrado. + +O preenchimento desse campo deve ser realizado da seguinte maneira: + +1. Preencha o campo DE com o nome do campo de origem. +Obrigatoriamente `ProductName` para título do produto ou Obrigatoriamente `ProductDescription` para descrição do produto. +2. Preencha o campo PARA com o nome do novo campo. +`B2W_ProductName` para nome do produto e `B2W_ProductDescription` para descrição do produto. +3. Clique no botão e uma regra de mapeamento será adicionada a sua integração. + +
    +Cada regra cadastrada mapeia apenas um campo. +

    Caso o campo mapeado não tenha um valor preenchido, será enviado o valor padrão de Título ou Descrição cadastrados no catálogo. +

    Após salvar a configuração, a integração envia automaticamente todos os produtos associados à política comercial determinada para a SkyHub, a integradora com a B2W. diff --git a/docs/tracks/pt/configuring-the-connector.md b/docs/tracks/pt/configuring-the-connector.md index aa212889a..cf014624a 100644 --- a/docs/tracks/pt/configuring-the-connector.md +++ b/docs/tracks/pt/configuring-the-connector.md @@ -3,8 +3,8 @@ title: 'Configuração do conector' id: wWyl0Njxgs5KfXvxYZJrl status: PUBLISHED createdAt: 2021-04-14T21:01:49.270Z -updatedAt: 2021-04-15T21:19:06.543Z -publishedAt: 2021-04-15T21:19:06.543Z +updatedAt: 2023-10-13T19:52:02.877Z +publishedAt: 2023-10-13T19:52:02.877Z firstPublishedAt: 2021-04-15T17:41:17.442Z contentType: trackArticle productTeam: Channels @@ -17,22 +17,16 @@ trackSlugPT: configurar-integracao-com-o-google-shopping A configuração da integração com o Google Shopping é feita no Admin. Para realizá-la, siga as instruções abaixo: 1. Acesse o Admin. -2. No módulo _Marketplace_, clique em `Integrações`. -3. Clique em `Configurações`. -4. No card do Google Shopping, clique em `Integrar`. -5. Preencha os campos da tela descritos logo abaixo e em seguida, clique no botão `Salvar configuração` (campos marcados com o símbolo * são obrigatórios). +2. No módulo Marketplace, clique em __Marketplaces e Integrações.__ +3. Busque __Google Shopping__ na barra de busca e clique no botão `Conectar`. +4. Preencha os campos da tela descritos logo abaixo e em seguida, clique no botão `Salvar configuração` (campos marcados com o símbolo * são obrigatórios). - **Integração*:** a integração somente será habilitada se você clicar em _sim._ - **Ignorar envio do EAN (GTIN):** a opção _sim_ significa que os SKUs serão enviados sem o código de barras. Se o seu produto possuir código de barras, a recomendação é marcar _não, _de forma a incluir essa informação na integração. Caso necessário, veja o artigo [Cadastrar o campo EAN](https://help.vtex.com/pt/tutorial/cadastrar-o-codigo-de-barra-dos-skus-para-o-instore--2jkOdRB4XSMG2ke0uUQIKS#cadastrar-o-campo-ean). - **Merchant Id*:** código atribuído ao seu perfil no Google Merchant Center (sequência numérica que aparece no canto superior direito da sua tela quando você acessa sua conta). - **Política comercial*:** número da política comercial que definirá o sortimento de catálogo e valores dos itens utilizados na integração. - **E-mail da conta Google Merchant*:** email utilizado na criação da conta no Google Merchant Center. -- **Considerar desconto para pagamento com boleto no preço enviado (Desconto à vista)*:** ao clicar em _sim_, você habilita a modalidade de pagamento por [boleto bancário](https://help.vtex.com/pt/tutorial/como-configurar-boleto-bancario--tutorials_447), ou seja, o preço do produto enviado para o Google Shopping será o valor com esse desconto. Para isso, é necessário que a condição de pagamento com boleto esteja previamente cadastrada. -
    -
    -Esse campo não está disponível nas configurações em inglês e espanhol, portanto recomendamos atenção caso a integração esteja sendo realizada em outros idiomas. Isso se deve ao fato de o boleto ser uma modalidade de pagamento exclusiva do Brasil. -
    - +- **Aplicar desconto no preço enviado*:** aqui o seller deve escolher qual tipo de desconto deseja enviar ao Google Shopping, __Não aplicar__ (envia o preço cadastrado na plataforma VTEX), __Para meio de pagamento configurado na API de Checkout__ (deve ser selecionado caso o seller tenha configurado o desconto), ou __Maior desconto configurado__. - **Remover SKU’s sem estoque*:** ao clicar em _não_, quando um produto não estiver disponível ele não será removido do seu feed do Google Shopping, apenas aparecerá com o status _indisponível_. Caso você clique em _sim_, o SKU removido temporariamente por falta de estoque voltará a aparecer no feed assim que o estoque for reposto. - **Merchant Id (Multi-Client):** este campo deve ser usado apenas quando uma conta avançada for configurada no Google Merchant Center. As contas avançadas são criadas para gerenciar vários vendedores e domínios em grande escala. Nestes casos, o preenchimento do campo deverá ser feito com o código atribuído à sua conta avançada no Google Merchant Center, que poderá ser identificado da mesma forma que o Merchant Id (sequência numérica localizada no canto superior direito da tela). Se for do seu interesse, veja mais detalhes no artigo do Google [Mudar para uma conta avançada](https://support.google.com/merchants/answer/188487). - **Enviar preço*:** há duas opções, _sem multiplicador de unidade_, no qual seu produto aparece com o valor unitário, e _com multiplicador de unidade,_ quando a cobrança do seu produto for por algum tipo de metragem. diff --git a/docs/tracks/pt/configuring-the-integration-rappi.md b/docs/tracks/pt/configuring-the-integration-rappi.md new file mode 100644 index 000000000..065145bc6 --- /dev/null +++ b/docs/tracks/pt/configuring-the-integration-rappi.md @@ -0,0 +1,41 @@ +--- +title: 'Configurando a integração' +id: 1SowuK4iQngOHebFMfizYY +status: PUBLISHED +createdAt: 2024-05-31T20:32:15.901Z +updatedAt: 2024-05-31T20:51:41.392Z +publishedAt: 2024-05-31T20:51:41.392Z +firstPublishedAt: 2024-05-31T20:51:41.392Z +contentType: trackArticle +productTeam: Channels +slug: configurando-a-integracao-rappi +locale: pt +trackId: 2AeYfJRnQ0I91dvSzRcpKh +trackSlugPT: integracao-rappi +--- + +## Credenciais Livelo Rappi + +O primeiro passo para integrar sua loja VTEX à Rappi é ter as credenciais Client Id e Secret, ambas são utilizadas para validar sua integração com o Marketplace. Para obter as suas credenciais, entre em contato através do suporte VTEX. + +## Configurações na plataforma VTEX +Durante o processo de configuração na plataforma VTEX, tenha sempre em mãos as credenciais fornecidas pela Livelo. O [*AppKey* e *AppToken*](https://developers.vtex.com/docs/guides/authentication), são imprescindíveis para a integração. + +### Definição da política comercial na Livelo + +Na VTEX, uma [política comercial](https://help.vtex.com/pt/tutorial/como-funciona-uma-politica-comercial--6Xef8PZiFm40kg2STrMkMV) é o que determina o sortimento de produtos, preços e estratégia de envio em um canal de venda. Ou seja, é por meio da política comercial que você define as configurações que serão aplicadas aos seus produtos na Livelo. + +Se as mesmas configurações de catálogo, preço e estratégia de envio da sua loja VTEX forem utilizadas no Livelo, não é preciso [criar uma política comercial](https://help.vtex.com/pt/tutorial/o-que-e-uma-politica-comercial--563tbcL0TYKEKeOY4IAgAE) nova, porque uma mesma política comercial pode ser usada para diferentes canais de venda. + +Só será necessário [configurar uma política comercial para Marketplace](https://help.vtex.com/pt/tutorial/configurando-a-politica-comercial-para-marketplace--tutorials_404) específica, se você tiver algum dos seguintes objetivos: + +- Oferecer na Rappi uma seleção diferente de produtos. +- Disponibilizar uma quantidade de estoque diferente. +- Enviar preços diferentes para a Rappi. +- Enviar promoções diferentes para a Rappi. +- Configurar outras condições de pagamento. +- Definir uma [estratégia de envio](https://help.vtex.com/pt/tutorial/estrategia-de-envio--58vLBDbjYVQzJ6rRc5QNz3) diferente. + +Para [contratar políticas comerciais adicionais](https://help.vtex.com/pt/tutorial/contratacao-de-politica-comercial-adicional--61vuFOw4yGh6nwSmkLJL1X), basta preencher o [Formulário de liberação de Política Comercial](https://docs.google.com/forms/d/e/1FAIpQLSe9qCGB_KM_xsV5e9uNe06JE8tMZrWcv6EuHUOmqTiM8oRW7w/viewform). Em caso de dúvidas, entre em contato com o nosso time de Growth Operations em [*Suporte*](https://help.vtex.com/pt/support), selecionando a opção **Comercial** e o tipo de solicitação `Criação de Política Comercial`. + +A contratação de política comercial adicional para integrar com [conector nativo, conector certificado(parceiro)](https://help.vtex.com/pt/tutorial/estrategias-de-marketplace-na-vtex--tutorials_402#integrado-a-conector-nativo-vtex) ou outras lojas VTEX é isenta de taxas. diff --git a/docs/tracks/pt/configuring-the-integration-with-fbe-in-the-vtex-admin.md b/docs/tracks/pt/configuring-the-integration-with-fbe-in-the-vtex-admin.md index da8eae4ab..03e32466c 100644 --- a/docs/tracks/pt/configuring-the-integration-with-fbe-in-the-vtex-admin.md +++ b/docs/tracks/pt/configuring-the-integration-with-fbe-in-the-vtex-admin.md @@ -3,8 +3,8 @@ title: 'Configurar a integração com o FBE no Admin VTEX' id: jUtgjBDumr5oGWIU7mVLC status: PUBLISHED createdAt: 2021-09-30T16:07:29.101Z -updatedAt: 2021-10-05T21:36:44.675Z -publishedAt: 2021-10-05T21:36:44.675Z +updatedAt: 2024-04-17T14:57:04.600Z +publishedAt: 2024-04-17T14:57:04.600Z firstPublishedAt: 2021-09-30T18:49:18.739Z contentType: trackArticle productTeam: Channels @@ -40,7 +40,7 @@ Para que a integração funcione corretamente, o recomendável é conceder todas 10. Clique em `Avançar`. 11. Na janela aberta, aparecerá uma confirmação de que a integração foi realizada. Clique em `Concluir`. -![gif_pt_v1](https://drive.google.com/uc?export=download&id=1QwtFUWSBxeq1MMSsBnVyzVcWnsS6oeee) +![gif pt v1](//images.ctfassets.net/alneenqid6w5/1FptUh8HMlsK1FvVPBw89H/a677146be91000f363e02c81cd5e6e25/gif_pt_v1.gif) ## Envio de dados dos produtos para o Facebook Business Extension diff --git a/docs/tracks/pt/configuring-the-integration-with-tiktok-for-business-in-vtex-admin.md b/docs/tracks/pt/configuring-the-integration-with-tiktok-for-business-in-vtex-admin.md index 17712ddb9..ea3b50d5b 100644 --- a/docs/tracks/pt/configuring-the-integration-with-tiktok-for-business-in-vtex-admin.md +++ b/docs/tracks/pt/configuring-the-integration-with-tiktok-for-business-in-vtex-admin.md @@ -84,7 +84,7 @@ Depois de preencher o formulário de configuração da integração, você preci Na página **Set up TikTok For Business** (Configurar o TikTok For Business), ilustrada abaixo, é necessário cumprir as instruções de configuração descritas a seguir. -![set-up-tiktok-for-business](https://images.ctfassets.net/alneenqid6w5/77d9v0437SxRBVXD0OUmW/290a1ece93c0fcb0fe91a1da61352513/image2.png) +![set-up-tiktok-for-business](//images.ctfassets.net/alneenqid6w5/77d9v0437SxRBVXD0OUmW/290a1ece93c0fcb0fe91a1da61352513/image2.png) 1. Clique na seção **TikTok For Business Account** e verifique se a sua conta está listada. * Caso queira conectar outra conta, clique em `Disconnect` e repita a etapa de login descrita em [Conectar a conta do TikTok](#conectar-a-conta-do-tiktok). diff --git a/docs/tracks/pt/configuring-the-integration.md b/docs/tracks/pt/configuring-the-integration.md new file mode 100644 index 000000000..841e35504 --- /dev/null +++ b/docs/tracks/pt/configuring-the-integration.md @@ -0,0 +1,47 @@ +--- +title: 'Configurando a integração' +id: HgIbZEzbPr8FQid5MXURQ +status: PUBLISHED +createdAt: 2023-08-10T22:33:03.150Z +updatedAt: 2024-07-26T18:36:22.560Z +publishedAt: 2024-07-26T18:36:22.560Z +firstPublishedAt: 2023-08-11T01:56:55.389Z +contentType: trackArticle +productTeam: Channels +slug: configurando-a-integracao +locale: pt +trackId: 4ZSHEiuTkh8HR9ubJQj8BP +trackSlugPT: integracao-livelo +--- + +## Credenciais Livelo + +O primeiro passo para integrar sua loja VTEX à Livelo é ter as credenciais **AppKey** e **AppToken**, ambas são utilizadas para validar sua integração com o Marketplace. + +
    +Para obter as suas credenciais e iniciar a integração, entre em contato através com o time de suporte da VTEX. +
    + +Após solicitar as credenciais, o seller pode seguir com as [Configurações da plataforma VTEX](https://help.vtex.com/pt/tracks/integracao-livelo--4ZSHEiuTkh8HR9ubJQj8BP/HgIbZEzbPr8FQid5MXURQ#conguracoes-na-plataforma-vtex) e configuração da [Regra de divergência.](https://help.vtex.com/pt/tracks/integracao-livelo--4ZSHEiuTkh8HR9ubJQj8BP/4kocvdsHiLcLLcX6eQIVmD) + +## Configurações na plataforma VTEX +Durante o processo de configuração na plataforma VTEX, tenha sempre em mãos as credenciais fornecidas pela Livelo. O [*AppKey* e *AppToken*](https://developers.vtex.com/docs/guides/authentication), são imprescindíveis para a integração. + +### Definição da política comercial na Livelo + +Na VTEX, uma [política comercial](https://help.vtex.com/pt/tutorial/como-funciona-uma-politica-comercial--6Xef8PZiFm40kg2STrMkMV) é o que determina o sortimento de produtos, preços e estratégia de envio em um canal de venda. Ou seja, é por meio da política comercial que você define as configurações que serão aplicadas aos seus produtos na Livelo. + +Se as mesmas configurações de catálogo, preço e estratégia de envio da sua loja VTEX forem utilizadas no Livelo, não é preciso [criar uma política comercial](https://help.vtex.com/pt/tutorial/o-que-e-uma-politica-comercial--563tbcL0TYKEKeOY4IAgAE) nova, porque uma mesma política comercial pode ser usada para diferentes canais de venda. + +Só será necessário [configurar uma política comercial para Marketplace](https://help.vtex.com/pt/tutorial/configurando-a-politica-comercial-para-marketplace--tutorials_404) específica, se você tiver algum dos seguintes objetivos: + +- Oferecer na Livelo uma seleção diferente de produtos. +- Disponibilizar uma quantidade de estoque diferente. +- Enviar preços diferentes para a Livelo. +- Enviar promoções diferentes para a Livelo. +- Configurar outras condições de pagamento. +- Definir uma [estratégia de envio](https://help.vtex.com/pt/tutorial/estrategia-de-envio--58vLBDbjYVQzJ6rRc5QNz3) diferente. + +Para [contratar políticas comerciais adicionais](https://help.vtex.com/pt/tutorial/contratacao-de-politica-comercial-adicional--61vuFOw4yGh6nwSmkLJL1X), basta preencher o [Formulário de liberação de Política Comercial](https://docs.google.com/forms/d/e/1FAIpQLSe9qCGB_KM_xsV5e9uNe06JE8tMZrWcv6EuHUOmqTiM8oRW7w/viewform). Em caso de dúvidas, entre em contato com o nosso time de Growth Operations em [*Suporte*](https://help.vtex.com/pt/support), selecionando a opção **Comercial** e o tipo de solicitação `Criação de Política Comercial`. + +A contratação de política comercial adicional para integrar com [conector nativo, conector certificado(parceiro)](https://help.vtex.com/pt/tutorial/estrategias-de-marketplace-na-vtex--tutorials_402#integrado-a-conector-nativo-vtex) ou outras lojas VTEX é isenta de taxas. diff --git a/docs/tracks/pt/configuring-the-relevance-feature.md b/docs/tracks/pt/configuring-the-relevance-feature.md index 8c89d6b39..378e42a38 100644 --- a/docs/tracks/pt/configuring-the-relevance-feature.md +++ b/docs/tracks/pt/configuring-the-relevance-feature.md @@ -34,7 +34,7 @@ Há duas áreas de configuração dessa funcionalidade: __Critérios prioritári
  • Score do Catálogo: 3
  • -![default priority criteria PT](https://images.ctfassets.net/alneenqid6w5/46WH9rGu8E2dpDry9i7uQ3/092139dbd13f66e3b061fba36704450a/screencapture-biggy-myvtex-admin-search-boost-settings-2021-06-23-16_19_41.png) +![default priority criteria PT](//images.ctfassets.net/alneenqid6w5/46WH9rGu8E2dpDry9i7uQ3/092139dbd13f66e3b061fba36704450a/screencapture-biggy-myvtex-admin-search-boost-settings-2021-06-23-16_19_41.png) Para alterar a configuração de Relevância, siga os passos abaixo. @@ -42,7 +42,7 @@ Para alterar a configuração de Relevância, siga os passos abaixo. 2. Clique em __Configuração de relevância__. 3. Escolha o critério cujo peso você deseja alterar. 4. Arraste o indicador para o número desejado, utilizando o cursor, conforme demonstrado na imagem abaixo. - ![composicao-criterios-pt](https://images.ctfassets.net/alneenqid6w5/6qRT6JsD2MecPTXHksGIMa/008effff0981f64be5a28b8b4cc53063/composicao-criterios-pt.gif) + ![composicao-criterios-pt](//images.ctfassets.net/alneenqid6w5/6qRT6JsD2MecPTXHksGIMa/008effff0981f64be5a28b8b4cc53063/composicao-criterios-pt.gif) Caso você queira mudar a posição de um critério de __Composição de critérios__ para __Critérios prioritários__, basta arrastá-lo pelo ícone para a área superior, conforme demonstrado abaixo. Note que quando o critério se torna prioritário, não é mais possível alterar seu peso. - ![criterios-prioritarios-pt](https://images.ctfassets.net/alneenqid6w5/51sDib8UqJmQJmcqyIDSIE/4cf717f0197e391b10d723dc13bfb57b/criterios-prioritarios-pt.gif) + ![criterios-prioritarios-pt](//images.ctfassets.net/alneenqid6w5/51sDib8UqJmQJmcqyIDSIE/4cf717f0197e391b10d723dc13bfb57b/criterios-prioritarios-pt.gif) 5. Para finalizar, clique em __Salvar__. diff --git a/docs/tracks/pt/contract-termination.md b/docs/tracks/pt/contract-termination.md new file mode 100644 index 000000000..a0f04cacb --- /dev/null +++ b/docs/tracks/pt/contract-termination.md @@ -0,0 +1,22 @@ +--- +title: 'Rescisão de contrato' +id: 3TUpFItxp8L1WZAD1JuYfF +status: PUBLISHED +createdAt: 2024-02-20T21:47:12.450Z +updatedAt: 2024-02-22T14:08:21.680Z +publishedAt: 2024-02-22T14:08:21.680Z +firstPublishedAt: 2024-02-22T14:08:21.680Z +contentType: trackArticle +productTeam: Others +slug: rescisao-de-contrato +locale: pt +trackId: 4AXsGdGHqExp9ZkiNq9eMy +trackSlugPT: suporte-na-vtex +--- + +A VTEX lamenta a saída de um cliente e compreende que as necessidades e circunstâncias de parceiros de negócios podem mudar. Apesar de lamentar a decisão de rescindir o contrato, a VTEX está comprometida em tornar esse processo o mais simples e transparente possível, para garantir uma transição tranquila. + +Para rescindir o contrato com a VTEX, é preciso entrar em contato com o [suporte financeiro](https://help.vtex.com/pt/tutorial/abrir-chamados-para-o-suporte-vtex--16yOEqpO32UQYygSmMSSAM#financeiro). Para Brasil, Argentina e Colômbia é preciso seguir as orientações nos seguintes artigos: + +- [Solicitar rescisão contratual no Brasil](https://help.vtex.com/pt/tutorial/como-solicitar-sua-rescisao-contratual-no-brasil--frequentlyAskedQuestions_1834) +- [Solicitar rescisão contratual na Argentina e Colômbia](https://help.vtex.com/pt/tutorial/solicitar-rescisao-contratual-na-argentina-e-colombia--33g6mUoYB9Mf04C06gSU0a) diff --git a/docs/tracks/pt/corporate-digital-account.md b/docs/tracks/pt/corporate-digital-account.md index d09c9d8a0..4fa05c674 100644 --- a/docs/tracks/pt/corporate-digital-account.md +++ b/docs/tracks/pt/corporate-digital-account.md @@ -1,10 +1,10 @@ --- title: 'Conta digital corporativa' id: 3MVAuZJenHAEt8jsgX99GD -status: PUBLISHED +status: DRAFT createdAt: 2020-05-28T17:37:52.588Z -updatedAt: 2023-03-14T22:07:22.796Z -publishedAt: 2023-03-14T22:07:22.796Z +updatedAt: 2023-10-05T14:13:52.213Z +publishedAt: firstPublishedAt: 2020-05-29T17:48:20.683Z contentType: trackArticle productTeam: Financial diff --git a/docs/tracks/pt/create-brands.md b/docs/tracks/pt/create-brands.md index 2e61974c8..84355b65b 100644 --- a/docs/tracks/pt/create-brands.md +++ b/docs/tracks/pt/create-brands.md @@ -39,7 +39,7 @@ As informações preenchidas no cadastro podem ser atualizadas a qualquer moment Para excluir o cadastro de alguma marca, você deve clicar na seta ao lado de `Alterar ` e selecionar a opção `Excluir`. -![editar-marca pt](https://images.ctfassets.net/alneenqid6w5/3lz8nIX88GLSISJCiFk1h7/c45e2225e20611d450e91f3e97bc24c9/editar-marca_PT.png) +![editar-marca pt](//images.ctfassets.net/alneenqid6w5/3lz8nIX88GLSISJCiFk1h7/c45e2225e20611d450e91f3e97bc24c9/editar-marca_PT.png) ## API diff --git a/docs/tracks/pt/creating-accounts.md b/docs/tracks/pt/creating-accounts.md index c64ec8d31..de0386c2a 100644 --- a/docs/tracks/pt/creating-accounts.md +++ b/docs/tracks/pt/creating-accounts.md @@ -1,10 +1,10 @@ --- -title: 'Criar contas no Customer Credit' +title: 'Criando contas no Customer Credit' id: 7FHLd0cmxqqGeEUuc8uioU status: PUBLISHED createdAt: 2018-11-06T20:24:28.924Z -updatedAt: 2023-05-12T12:20:09.076Z -publishedAt: 2023-05-12T12:20:09.076Z +updatedAt: 2024-02-08T19:08:32.443Z +publishedAt: 2024-02-08T19:08:32.443Z firstPublishedAt: 2018-11-06T21:15:02.053Z contentType: trackArticle productTeam: Financial @@ -14,103 +14,82 @@ trackId: 1hCRg21lXYy2seOKgqQ2CC trackSlugPT: customer-credit-como-comecar --- -O próximo passo é criar as contas dos clientes que você deseja oferecer crédito na sua loja. +O próximo passo é criar contas para os clientes que você deseja oferecer crédito em sua loja. As contas podem ser criadas de três diferentes formas: -Há três formas de criá-las: - -- Via Admin; -- Pelo recurso importação em massa; -- Via API. +- [Conta individual (Admin VTEX)](#criar-contas-individualmente) +- [Múltiplas contas em massa (Admin VTEX)](#criar-multiplas-contas-importacao-em-massa) +- [Conta individual (Customer Credit API)](#criar-conta-via-api)
    -Atenção: as contas do Customer Credit não são integradas à base de clientes cadastradas nas entidades do Master Data. As contas devem ser criadas na própria app antes ou depois do usuário ter fechado compras na loja. +As contas criadas na app do Customer Credit não tem relação ou compartilham dados com a base de clientes cadastrada nas entidades do Master Data da loja. Para que um cliente possa utilizar o Customer Credit como meio de pagamento, a sua conta deve ser cadastrada pelo lojista na app mesmo que o cliente já possua uma conta na loja.
    ## Criar contas individualmente -Caso o usuário prefira, é possível criar várias contas manualmente por meio do Admin. - -Confira o passo a passo: - -1. Acesse o __Admin__; -2. Clique no módulo __Customer Credit__; -3. Em seguida, clique em __Contas__; -4. Do lado direito da tela, clique no botão azul __“Novo”__; -5. Selecione o __tipo de documento__ que identificará a conta; -6. Digite o número do documento no campo __Documento__; -7. Preencha o campo __Email__; -8. Defina o __limite crédito__ disponível para a conta; -9. Clique no botão azul __“Confirmar”__. - -O preenchimento do campo email no formulário é obrigatório, pois por meio do email (chave de acesso único ao sistema da VTEX), é possível autenticar o acesso do cliente aos limites de crédito de uma conta. Para saber mais sobre proteção de dados, acesse [Segurança do SmartCheckout](https://help.vtex.com/pt/tutorial/seguranca-do-smartcheckout--3SrJuuhrqwePUg1rp1exfB). +Para cadastrar um novo cliente no Customer Credit, siga os passos abaixo: -Desse modo, a nova conta será exibida na página inicial da seção “Contas”. +1. No Admin VTEX, acesse __Aplicativos > Customer Credit > Contas__, ou digite __Contas__ na barra de busca no topo da página. +2. Na tela de __Contas__, clique no botão `NOVO`. +3. Em __Identificação__, selecione o __Tipo de documento__ e preencha os campos __Documento__ e __Email__ com as informações do cliente que deseja cadastrar. +4. Em __Crédito__, insira em os valores de __Limite de crédito (BRL)__ e da __Tolerância__ que deseja disponibilizar ao cliente. +5. Clique em `Confirmar`. -## Criar contas com a importação em massa - -Para criação de contas em massa, o usuário pode usar o recurso importação de arquivo CSV (Comma Separated Value) - um formato de planilha. - -Essa funcionalidade é muito útil visto que possibilita a importação de milhares de contas para o sistema de uma só vez. +
    + O preenchimento do campo Email é obrigatório, pois a plataforma VTEX utiliza essa informação apra realizar a autenticação de acesso do cliente aos limites de crédito da sua conta. Para mais informações sobre proteção de dados, acesse Segurança do SmartCheckout. +
    -1. Acesse o __Admin__; -2. Clique no módulo __Customer Credit__; -3. Em seguida, clique em __Contas__; -4. Do lado do botão __“Novo”__, clique na opção __Importar__; -5. No box que aparecer na tela, selecione a opção __Criar__; -6. Clique no botão azul __"Continuar"__; -7. Em seguida, clique na opção __Baixar modelo__. +A partir deste momento, a nova conta criada será exibida na tela de __Contas__. -Desse modo, você receberá seu computador um modelo de planilha em formato CSV. Você pode encontrá-lo na pasta *Downloads*. +![CC_criar_conta_1_PT](//images.ctfassets.net/alneenqid6w5/5Kpskv3ba4pSvVpPROQQQf/d260357ee6bb9151e7dfc99d8fc72e90/CC_criar_conta_1_PT.JPG) -O próximo passo é preencher as colunas listadas no documento com as informações referentes a cada uma das contas que você deseja criar. +## Criar múltiplas contas (importação em massa) -Ao todo, a tabela conta com 13 colunas que podem ser preenchidas. Entretanto, a única obrigatória é a de e-mail, informação utilizada pelo sistema VTEX para identificar o usuário no SmartCheckout. +Para criar múltiplas contas ao mesmo tempo (em massa) no Customer Credit, você pode utilizar uma planilha modelo no formato CSV (Comma Separated Value) contendo as informações de cada cliente. Siga os passos abaixo para criar múltiplas contas: -Quando você terminar de preencher a tabela e salvar todas as edições feitas, prossiga com o passo a passo: +1. No Admin VTEX, acesse __Aplicativos > Customer Credit > Contas__, ou digite __Contas__ na barra de busca no topo da página. +2. Na tela de __Contas__, clique no botão `IMPORTAR`. +3. Em __Deseja criar ou atualizar contas?__, selecione a opção __Criar__ e clique em `CONTINUAR`. +4. Clique em `BAIXAR MODELO`. Um modelo de planilha no formato .csv será enviado para o seu dispositivo (computador, celular ou tablet). +5. Preencha em cada linha: +
    +
      +
    • Colunas Email, Document e Document Type: informações dos clientes.
    • +
    • Colunas Credit limit e Tolerance rate: valores disponibilizados para cada cliente. O Tolerance rate deve ser inserido em formato decimal, por exemplo, uma tolerância de 5% deve ser indicada como 0.05.
    • +
    -1. Retorne a seção __Contas__ no Admin; -2. Novamente, clique na opção __Importar__; -3. Dessa vez, selecione a opção __Atualizar__ no box; -4. Clique no botão azul __"Continuar"__; -5. Insira a planilha no espaço __“Solte aqui seu CSV ou escolha ou arquivo”__; -6. Clique no botão __“Importar arquivo”__. +![CC_criar_conta_2_ALL](//images.ctfassets.net/alneenqid6w5/2KwguLYrq4sasC46xAIUfV/9b504a53cbf5796f78fafc77c5125e22/CC_criar_conta_2_ALL.JPG) -Pronto! Assim, suas contas serão criadas e apresentadas na página inicial da seção Contas. +
    6. Salve a planilha .csv. -Em contexto de criar novas contas, você pode conferir todo o histórico de importação. Para isso, basta clicar em “Histórico de importação” na página principal da seção Contas. +
    7. Retorne à tela de Contas e clique novamente no botão IMPORTAR. -Desse modo, também é possível checar se as importações foram feitas da forma correta. Caso contrário, as correções necessárias serão indicadas na interface. +
    8. Em Deseja criar ou atualizar contas?, selecione a opção Atualizar e clique em CONTINUAR. -### Atualizar Contas por meio da importação em massa +
    9. Insira ou selecione a planilha .csv no espaço Solte aqui seu CSV ou escolha ou arquivo. -Além disso, você também pode atualizar os dados - e-mail, limite de crédito, documento, document type, status e tolerância - de todas as suas contas de uma só vez por meio do recurso de importação em massa. +
    10. Clique no botão IMPORTAR ARQUIVO. -O processo é semelhante ao de criar contas. Entretanto, aqui considera-se que você já tem o modelo do arquivo CSV baixado na sua máquina. +A partir deste momento, as novas contas criadas via a planilha .csv estarão disponíveis na tela de __Contas__. -Confira o passo a passo: +
    + Também é possível rastrear processos anteriores de criação de múltiplas contas, identificando se as contas foram criadas de forma correta. Para verificar estas informações, clique em Histórico de Importação na tela de Contas. +
    -1. Acesse o __Admin__; -2. Clique no módulo __Customer Credit__; -3. Em seguida, clique em __Contas__; -4. Do lado do botão “Novo”, clique na opção __Importar__; -5. No box que aparecer na tela, selecione a opção __Atualizar__; -6. Clique no botão azul __"Continuar"__; -7. Em seguida, insira o arquivo CSV atualizado na *Drop Zone*; -8. Clique no botão __“Importar Arquivo”__. +### Atualizar múltiplas contas (importação em massa) -Por fim, espere o *upload* completo da planilha. +Para atualizar informações, tais como, documento, tipo de documento, email, limite de crédito e tolerância, em múltiplas contas ao mesmo tempo,você pode também pode utilizar a funcionalidade de importação em massa. -## Criar contas por API +O procedimento é semelhante ao de [criar múltiplas contas](#criar-multiplas-contas-importacao-em-massa). Entretanto, você já deve ter a planilha .csv baixada e preenchida em seu dispositivo (computador, celular ou tablet). Siga os passos abaixo para atualizar as informações dos clientes: -Outra alternativa é criar contas por meio de APIs com o [endpoint](https://developers.vtex.com/docs/api-reference/customer-credit-api#put-/api/creditcontrol/accounts/-accountId- "endpoint") `POST Open or Change Account`. +1. No Admin VTEX, acesse __Aplicativos > Customer Credit > Contas__, ou digite __Contas__ na barra de busca no topo da página. +2. Na tela de __Contas__, clique no botão `IMPORTAR`. +3. Em __Deseja criar ou atualizar contas?__, selecione a opção __Atualizar__ e clique em `CONTINUAR`. +4. Insira ou selecione a planilha .csv no espaço __Solte aqui seu CSV ou escolha ou arquivo__. +5. Clique no botão __IMPORTAR ARQUIVO__. +6. Após a planilha ser carregada no Admin, verifique na tela de __Contas__ se as informações foram atualizadas corretamente nas contas de cada cliente. -Preencha o body com as seguintes informações: +## Criar conta via API - { - "id": "id", - "creditLimit": "number", - "document": "CPF or CNPJ or Other", - "email": "email" - } +Você também pode criar contas para seus clientes no Customer Credit por meio do endpoint [POST - Open an account](https://developers.vtex.com/docs/api-reference/customer-credit-api#post-/api/creditcontrol/accounts). -Para mais detalhes, veja a nossa [documentação técnica sobre as APIs de Customer Credit](https://developers.vtex.com/docs/guides/customer-credit-api-overview "documentação técnica sobre as APIs de Customer Credit."). +Para mais informações sobre os endpoints da API de Customer Credit , acesse [Customer Credit API - Overview](https://developers.vtex.com/docs/api-reference/customer-credit-api#overview). diff --git a/docs/tracks/pt/creating-and-editing-users.md b/docs/tracks/pt/creating-and-editing-users.md index 8c65db722..400ce477d 100644 --- a/docs/tracks/pt/creating-and-editing-users.md +++ b/docs/tracks/pt/creating-and-editing-users.md @@ -3,8 +3,8 @@ title: 'Criar e editar usuário' id: 5enE0a0glnI0coEj7rRHBA status: PUBLISHED createdAt: 2019-11-22T15:16:38.307Z -updatedAt: 2022-08-24T14:23:48.018Z -publishedAt: 2022-08-24T14:23:48.018Z +updatedAt: 2024-06-17T15:10:57.072Z +publishedAt: 2024-06-17T15:10:57.072Z firstPublishedAt: 2020-01-13T14:33:11.563Z contentType: trackArticle productTeam: Identity @@ -23,7 +23,7 @@ Também é possível cadastrar e gerenciar __usuários__ por meio do módulo Ger 1. No módulo Gerenciamento da conta, clique na aba **Usuários**. 2. Clique no botão **Novo usuário**. 3. Preencha o **Email** e o **Nome Completo**. -4. Adicione ou crie os [perfis de acesso](https://help.vtex.com/pt/tutorial/como-criar-perfil-de-acesso/) desejados. +4. Adicione ou crie os [perfis de acesso](https://help.vtex.com/pt/tutorial/gerenciando-usuarios--tutorials_512) desejados. 5. Clique no botão **Salvar**. O usuário irá receber um e-mail confirmando o cadastro, com um link para cadastrar a senha de acesso. diff --git a/docs/tracks/pt/creating-merchandising-rules-visual-editor.md b/docs/tracks/pt/creating-merchandising-rules-visual-editor.md new file mode 100644 index 000000000..2593d0593 --- /dev/null +++ b/docs/tracks/pt/creating-merchandising-rules-visual-editor.md @@ -0,0 +1,98 @@ +--- +title: 'Criar Regra de merchandising - Editor visual' +id: 2ejly01m1w28RsZlCKowEr +status: PUBLISHED +createdAt: 2024-01-29T17:01:20.082Z +updatedAt: 2024-02-01T13:22:55.562Z +publishedAt: 2024-02-01T13:22:55.562Z +firstPublishedAt: 2024-01-29T17:04:11.061Z +contentType: trackArticle +productTeam: Marketing & Merchandising +slug: criar-regra-de-merchandising-editor-visual +locale: pt +trackId: 19wrbB7nEQcmwzDPl1l4Cb +trackSlugPT: vtex-intelligent-search +--- + +Para configurar uma [regra de merchandising](https://help.vtex.com/pt/tracks/vtex-intelligent-search--19wrbB7nEQcmwzDPl1l4Cb/5tBSYXb9EIdePa0MWTnFd0) do VTEX Intelligent Search utilizando o [Editor visual](https://help.vtex.com/pt/tracks/vtex-intelligent-search--19wrbB7nEQcmwzDPl1l4Cb/5tBSYXb9EIdePa0MWTnFd0#tipos-de-edicao), siga os passos abaixo. + +1. No Admin VTEX, acesse **Storefront**, ou digite **Storefront** na barra de busca. +2. Em **Intelligent Search**, clique em **Regras de merchandising**. +3. Clique no botão `+ Adicionar`. +4. Preencha os seguintes campos: + * **Nome da regra**: nome da regra de merchandising. Exemplo: promover o produto A quando a pesquisa for Biscoito de chocolate. + * **Data de início (opcional)**: agendamento da data a partir da qual a regra de merchandising será aplicada. A data segue o fuso horário UTC-0. + * **Data de término (opcional)**: agendamento da data em que a regra de merchandising não será mais aplicada às buscas na loja. A data segue o fuso horário UTC-0. + * **Aplicar aos idiomas:** idiomas aos quais a regra de merchandising será aplicada. Campo disponível apenas para lojas que utilizam [Configurações Multi-idioma (Beta)](https://help.vtex.com/pt/tutorial/vtex-intelligent-search-configuracoes-multi-idioma-beta--2WahlTESLXIJ9XBdQMdTYO). +5. Clique em **Editor visual**. Para mais informações sobre cada editor, confira [Tipos de edição](https://help.vtex.com/pt/tracks/vtex-intelligent-search--19wrbB7nEQcmwzDPl1l4Cb/5tBSYXb9EIdePa0MWTnFd0#tipos-de-edicao). +6. Clique em `Próximo`. +7. Defina ao menos um termo de busca ou um filtro para a aplicação da regra de merchandising: + * Para definir um termo de busca, digite o termo na barra de busca (item **II** na seção [Ações disponíveis no Editor visual](#acoes-disponiveis-no-editor-visual])). + * Para criar um filtro para aplicação da regra de merchandising (item **III** na seção [Ações disponíveis no Editor visual](#acoes-disponiveis-no-editor-visual])), siga o passo a passo descrito na seção [Adicionar filtros e condições](https://help.vtex.com/pt/tutorial/criar-regra-de-merchandising-editor-visual-beta--6xteumx9MsDt0uEppbChu3#adicionar-filtros-e-condicoes). +8. Se desejar, realize as ações opcionais citadas a seguir para customizar os resultados de busca: + * Definir quantidade de itens por linha nos resultados de busca. + * Definir quantidade de itens por página nos resultados de busca. + * Ocultar produto nos resultados de busca. + * Pinar produto, ou seja, fixá-lo nas primeiras posições dos resultados de busca. + * Arrastar produto pinado para a posição desejada nos resultados de busca. + * Editar configurações iniciais da regra de merchandising, que incluem o nome da regra, as datas de início e de término e, caso a loja utilize o [Configurações Multi-idioma (Beta)](https://help.vtex.com/pt/tutorial/vtex-intelligent-search-configuracoes-multi-idioma-beta--2WahlTESLXIJ9XBdQMdTYO), os idiomas aos quais ela será aplicada. + + Saiba mais sobre essas ações nos itens **IV, V, VI, VIII, IX** e **XI** da seção [Ações disponíveis no Editor visual](#acoes-disponiveis-no-editor-visual]). +9. Clique em `Salvar`. + +
    +

    Após salvar, as alterações de regras de merchandising levam em média dois minutos para serem atualizadas.

    +
    + +## Ações disponíveis no Editor visual + +O Editor visual de regras de merchandising do VTEX Intelligent Search permite realizar as ações ilustradas na imagem a seguir: + +![visual-merch-rules-PT-v2](//images.ctfassets.net/alneenqid6w5/1wQEvrFFEp5ixHPCVtHsxa/a69e5c51be97c266e1ac0ad5404fde03/visual-merch-rules-PT-v2.png) + +
      +
    1. Editar nome da regra de merchandising.
    2. +
    3. Definir termos de busca para aplicação da regra de merchandising.
    4. +
    5. Definir filtros + para aplicação da regra de merchandising.
    6. +
    7. Definir quantidade de itens por linha nos resultados de busca.
    8. +
    9. Definir quantidade de itens por página nos resultados de busca.
    10. +
    11. Ocultar produto nos resultados de busca. Produtos ocultos aparecem em cinza com o ícone de olho riscado no Editor visual. Para voltar a exibir um produto oculto, passe o cursor sobre ele e clique no ícone de olho .
    12. +
    13. Ver detalhes do produto. As informações exibidas são:

      +
        +
      • Disponível: indica se o produto está disponível ou não na loja.
      • +
      • Cliques: quantidade de cliques nos últimos 90 dias.
      • +
      • Pedidos: quantidade de pedidos realizados que incluem o produto nos últimos 90 dias.
      • +
      • Receita: receita que o produto representou nos últimos 90 dias.
      • +
      • Data de lançamento: data de lançamento do produto.
      • +
      • Promoção: indica se o produto faz parte ou não de uma promoção.
      • +
      • Desconto: desconto aplicado sobre o produto.
      • +
      • Variedade de matriz disponível: representa o percentual de SKUs disponíveis do produto. Por exemplo, se um produto tem cinco SKUs e somente três estão disponíveis, a variedade de matriz disponível será 60%, representada como 0.6 neste campo. Se todos os SKUs estiverem disponíveis, o valor do campo será 1.
      • +
      +
    14. +
    15. Arrastar produto pinado para a posição desejada nos resultados de busca. É possível apenas arrastar produtos que foram pinados (ação IX nesta lista).
    16. +
    17. Pinar produto, ou seja, fixá-lo nas primeiras posições dos resultados de busca. Ao fixar o produto A e, em seguida, fixar o produto B, eles aparecerão nesta ordem nos resultados de busca, antes dos demais. Para despinar um produto, passe o cursor sobre ele e clique no ícone de alfinete riscado .
    18. +
    19. Navegar entre páginas de resultados de busca.
    20. +
    21. Editar configurações iniciais da regra de merchandising, que incluem o nome da regra, as datas de início e de término e, caso a loja utilize o Configurações Multi-idioma (Beta), os idiomas aos quais ela será aplicada.
    22. +
    23. Cancelar edição.
    24. +
    25. Salvar configurações.
    26. +
    + +### Adicionar filtros e condições + +O filtro é um atributo selecionável pré-definido que restringe os resultados da busca, por exemplo, possibilitando filtrar por todos os produtos de uma categoria ou marca, entre outras condições. Você pode adicionar uma ou mais condições a um filtro, conforme ilustrado a seguir. + +![filtros-merchrules-pt](//images.ctfassets.net/alneenqid6w5/5e2KtHyjaAmvBqRDaJe8EK/f8e0a4b955d517db17268eb1bdff6aa4/image2.gif) + +Para adicionar uma condição no Editor visual, siga o passo a passo abaixo. + +1. Clique em `Filtro`. +2. Clique em `Adicionar condição`. +3. Preencha as condições desejadas. As opções disponíveis estão descritas em [Condições de Regras de merchandising](https://help.vtex.com/pt/tracks/vtex-intelligent-search--19wrbB7nEQcmwzDPl1l4Cb/3Dvava8LSVcFKeS2S6J7XW). +4. Clique em `Salvar`. + +As condições definidas podem funcionar de forma conjunta (`e`) ou de forma alternativa (`ou`). + +No menu de cada condição existente, é possível `Duplicar` ou `Excluir` a condição. Para desativar todas as condições criadas, clique em `Limpar filtros`. diff --git a/docs/tracks/pt/creating-or-editing-a-page-template.md b/docs/tracks/pt/creating-or-editing-a-page-template.md index c047e70ec..883d21549 100644 --- a/docs/tracks/pt/creating-or-editing-a-page-template.md +++ b/docs/tracks/pt/creating-or-editing-a-page-template.md @@ -41,8 +41,8 @@ Confira o passo a passo a seguir:
  • admin
  • -7. Em seguida, preencha o box __Template XHTML__ com o código do seu template.![4 1](https://images.ctfassets.net/alneenqid6w5/1BJRfbclbjHPUSztB6y0kP/bd95af131b622a00d9b41dee47789987/4_1.png) -8. No canto superior direito, clique no botão __Save Template__.![4 2](https://images.ctfassets.net/alneenqid6w5/58ZckRTKZ2e6BbXPtx54xK/a638e74bf68dc437257a6c220d5a2c1c/4_2.png) +7. Em seguida, preencha o box __Template XHTML__ com o código do seu template.![4 1](//images.ctfassets.net/alneenqid6w5/1BJRfbclbjHPUSztB6y0kP/bd95af131b622a00d9b41dee47789987/4_1.png) +8. No canto superior direito, clique no botão __Save Template__.![4 2](//images.ctfassets.net/alneenqid6w5/58ZckRTKZ2e6BbXPtx54xK/a638e74bf68dc437257a6c220d5a2c1c/4_2.png) Para editar um template já existente, o processo é quase idêntico. diff --git a/docs/tracks/pt/creating-regular-promotions.md b/docs/tracks/pt/creating-regular-promotions.md index 6a086dda3..34b54e045 100644 --- a/docs/tracks/pt/creating-regular-promotions.md +++ b/docs/tracks/pt/creating-regular-promotions.md @@ -3,8 +3,8 @@ title: 'Criar Promoção Regular' id: 7FjbeZdE2KMwk5L1t98pZI status: PUBLISHED createdAt: 2020-01-14T13:11:35.010Z -updatedAt: 2022-12-08T19:33:56.600Z -publishedAt: 2022-12-08T19:33:56.600Z +updatedAt: 2024-04-22T13:23:15.737Z +publishedAt: 2024-04-22T13:23:15.737Z firstPublishedAt: 2020-01-22T13:55:43.369Z contentType: trackArticle productTeam: Marketing & Merchandising @@ -14,6 +14,7 @@ trackId: 6asfF1vFYiZgTQtOzwJchR trackSlugPT: promocoes --- + Na VTEX, é possível [criar vários tipos de promoção](https://help.vtex.com/pt/tutorial/como-criar-promocoes--tutorials_320#como-criar-promocoes) para cenários diferentes, porém o mais utilizado é a Promoção Regular. Esse tipo de promoção permite que sua loja ofereça descontos de forma poderosa e flexível, combinando múltiplas condições, restrições e benefícios. Neste artigo, detalhamos o funcionamento de cada campo durante as etapas de configuração de uma Promoção Regular listadas abaixo. @@ -27,43 +28,55 @@ Neste artigo, detalhamos o funcionamento de cada campo durante as etapas de conf Para entender como funciona a implementação das promoções, leia nosso artigo de [Exemplos de Promoção](https://help.vtex.com/pt/tutorial/promotion-examples--5A8UTc7knvAscxo7e7rMFD?&utm_source=autocomplete#). -## 1. Quais os dados gerais desta promoção? - -Nesta seção, você deve configurar as informações gerais da sua promoção. Os campos **Nome**, **Validade** e **Qual o tipo e valor do desconto** são de preenchimento obrigatório. - -- **Nome**: nome da promoção. -- **Status**: opção que define se a promoção está ativa ou inativa. -- **Descrição**: descrição interna da promoção. O objetivo desse campo é que seja usado para comunicação interna na sua loja, a fim de deixar claro se a promoção é devido à alguma campanha, queima de estoque, etc. -- **Validade**: data e hora de início e de fim da promoção. Pode ser usada uma data e horário futuros, para que a promoção comece a ser aplicada no site. Caso seja configurada dessa forma, a promoção terá o status de agendada até que a data e horário sejam atingidos. Enquanto a promoção estiver válida, esta terá o status de ativa, e ao término da data e hora definidos o status será alterado para inativo automaticamente. -- **Usar configurações de recorrência**: essa opção é do tipo caixa de seleção, que quando marcada disponibiliza sete outras caixas de seleção, para que sejam selecionados os dias da semana e as horas do dia em que a promoção será aplicada. Se deseja que a promoção seja aplicada em qualquer dia da semana, não selecione essa opção. -- **Qual o tipo e valor do desconto?**: seleção que define o tipo e valor do desconto que será aplicado na promoção. Veja as opções de desconto a seguir: - - - **Nominal**: desconto que será concedido ao total do carrinho. - - **Frete nominal**: desconto que será concedido ao valor do frete. - - **Percentual**: percentual de desconto que será concedido ao valor do produto. - - **Preço Máximo por Item**: o preço máximo para cada item da compra será o preço configurado acima. - - **Frete percentual**: percentual de desconto que será concedido ao valor do frete. - - **Frete máximo**: valor máximo que o frete poderá assumir. - - **Frete grátis**: desconto total sobre o valor do frete. - - **Brinde**: desconto total sobre o valor do produto definido como brinde. Você pode selecionar um ou mais SKUs como brinde ou mais de uma unidade do mesmo SKU. Para definir mais de um brinde, selecione a opção **Ativar multiplicador de brindes** e defina a quantidade desejada. Saiba mais sobre essa opção neste [artigo](https://help.vtex.com/pt/tutorial/o-que-significa-ativar-o-multiplicador-de-brinde-em-uma-promocao--1gydgkmjEWcoo2CskUwuYK#). -
    -

    O produto Brinde também precisa ter um preço cadastrado, mesmo sendo oferecido gratuitamente ao cliente.

    -
    - - - **Desconto nominal baseado em fórmula**: o desconto é calculado com base na fórmula que você pode criar usando como variáveis a soma dos preços de produtos, o frete e a quantidade de itens. Observe que o frete considerado pela fórmula será o menor disponível para o pedido, independentemente da seleção do cliente. O separador decimal deve ser sempre o ponto. Exemplo: se o desconto for 30% do valor total do produto + valor do frete, a fórmula deve ser `(total + freight) * 0.3`. Para obter mais informações sobre a fórmula, leia nossa [documentação](https://help.vtex.com/pt/tutorial/promocao-regular-com-desconto-nominal-baseado-em-formula--2Pwrq6THyGViNedQG381jV). - - **Valor fidelidade nominal**: crédito que será adicionado no programa de fidelidade da loja. Leia [Promoção regular com valor fidelidade](https://help.vtex.com/pt/tutorial/promocao-regular-com-valor-fidelidade--3FCip23ZtvG0sDt0rVGVmR) para mais informações. - - **Valor fidelidade percentual**: crédito percentual que será adicionado no programa de fidelidade da loja. Leia [Promoção regular com valor fidelidade](https://help.vtex.com/pt/tutorial/promocao-regular-com-valor-fidelidade--3FCip23ZtvG0sDt0rVGVmR) para mais informações. - - **Tabela de preços promocionais**: uma tabela de preços pode ser utilizada como promoção. O preço promocional de cada SKU será o preço correspondente na tabela de preços selecionada. +## **Criar a promoção** + +Para criar uma Promoção Regular, siga os passos abaixo: + +1. No Admin VTEX, acesse **Promoções > Promoções**, ou digite **Promoções** na barra de busca no topo da página. +2. Clique no botão **Criar promoção**. +3. Selecione a opção **Regular**. +4. Preencha os campos da promoção. +5. Clique em **Salvar**. + +# 1. Quais os dados gerais desta promoção? + +Nesta seção, você deve configurar as informações gerais da sua promoção. Os campos **Nome**, **Data de expiração** e **Qual o tipo e valor do desconto** são de preenchimento obrigatório. + +- **Nome:** nome da promoção. Campo obrigatório. +- **Status:** opção que define se a promoção está ativa ou inativa. +- **Descrição:** descrição interna da promoção. O objetivo desse campo é que seja usado para comunicação interna na sua loja, a fim de deixar claro se a promoção é devido à alguma campanha, queima de estoque, etc. +- **Data de expiração:** data e hora de início e de fim da promoção. Pode ser usada uma data e/ou horário futuros, para que a promoção comece a ser aplicada no site. Caso seja configurada desta forma, o status da promoção será exibido das seguintes formas: + - **Agendada:** antes da data e horário de início selecionados. + - **Ativa:** durante o período programado para a promoção. + - **Inativa:** após a data e horário de término selecionados. +- **Usar configurações de recorrência:** ao selecionar esta opção, é permitido realizar configurações de recorrência, por exemplo, dia da semana e horário. +- **Qual o tipo e valor do desconto?:** permite selecionar uma das opções abaixo: + - **Nominal:** desconto que será concedido ao total do carrinho. + - **Frete nominal:** desconto que será concedido ao valor do frete. + - **Percentual:** percentual de desconto que será concedido ao valor do produto. + - **Preço Máximo por Item:** o preço máximo para cada item da compra será o preço configurado acima. + - **Frete percentual:** percentual de desconto que será concedido ao valor do frete. + - **Frete máximo:** valor máximo que o frete poderá assumir. + - **Frete grátis:** desconto total sobre o valor do frete. + - **Brinde:** desconto total sobre o valor do produto definido como brinde. Ao selecionar essa opção é possível indicar o SKU por nome ou ID que será considerado como brinde, escolher se o [multiplicador de brindes](https://help.vtex.com/pt/tutorial/o-que-significa-ativar-o-multiplicador-de-brinde-em-uma-promocao--1gydgkmjEWcoo2CskUwuYK) deve ser ativado e a quantidade máxima de produtos que poderão ser utilizados como brindes na promoção. +
    +O produto Brinde também precisa ter um preço cadastrado, mesmo sendo oferecido gratuitamente ao cliente. +
    -- **Destaque nos produtos**: insere uma flag com o nome da promoção, utilizada na vitrine e na página de produto. Essa flag só será inserida caso use o controle correto de exibição de promoção no template: `` + - **Desconto nominal baseado em fórmula:** o desconto é calculado com base na fórmula que você pode criar usando como variáveis a soma dos preços de produtos, o frete e a quantidade de itens. Observe que o frete considerado pela fórmula será o menor disponível para o pedido, independentemente da seleção do cliente. O separador decimal deve ser sempre o ponto. Exemplo: se o desconto for 30% do valor total do produto + valor do frete, a fórmula deve ser (total + freight) * 0.3. Para obter mais informações sobre a fórmula, leia nossa [documentação](https://help.vtex.com/pt/tutorial/promocao-regular-com-desconto-nominal-baseado-em-formula--2Pwrq6THyGViNedQG381jV). + - **Valor fidelidade nominal:** crédito que será adicionado no programa de fidelidade da loja. Leia [Promoção regular com valor fidelidade](https://help.vtex.com/pt/tutorial/promocao-regular-com-valor-fidelidade--3FCip23ZtvG0sDt0rVGVmR) para mais informações. + - **Valor fidelidade percentual:** crédito percentual que será adicionado no programa de fidelidade da loja. Leia [Promoção regular com valor fidelidade](https://help.vtex.com/pt/tutorial/promocao-regular-com-valor-fidelidade--3FCip23ZtvG0sDt0rVGVmR) para mais informações. + - **Tabela de preços promocionais:** uma tabela de preços pode ser utilizada como promoção. O preço promocional de cada SKU será o preço correspondente na tabela de preços escolhida. +- **Informações adicionais (opcional):** permite incluir informações adicionais a promoção composto de um nome e valor. +- **Destaque nos produtos:** insere uma flag com o nome da promoção, utilizada na vitrine e na página do produto. Essa flag só será inserida caso use o controle correto de exibição de promoção no template `vtex.cmc:discountHightLight/>`.
    -

    OBS: Promoções do tipo Nominal só serão apresentadas no carrinho, e não na vitrine ou na página de produto.

    +Promoções do tipo Nominal só serão apresentadas no carrinho, e não na vitrine ou na página de produto.
    -### Restringir esta promoção a produtos dos sellers +## Restringir esta promoção a produtos dos sellers -Nesta seção, é possível definir para quais sellers a promoção será aplicada. Você pode determinar quais sellers serão incluídos ou excluídos do desconto. +Nesta seção, é possível definir para quais sellers a promoção será aplicada. Você pode determinar quais sellers serão incluídos ou excluídos do desconto. - **Iguais a:** selecione os nomes dos sellers desejados para inclui-los. - **Diferentes de:** selecione os nomes dos sellers desejados para exclui-los. @@ -74,93 +87,79 @@ Para que a promoção seja válida para todos os sellers, deixe a seleção vazi

    Atenção: não é possível selecionar diretamente um seller white label. Para incluir um seller white na promoção, existem duas opções:

      1. Restringir os sellers à loja principal. Essa restrição adiciona todos os sellers white label da sua loja à promoção.
      2. Deixar a seleção vazia, incluindo todos os sellers. Aqui, todos os tipos de sellers - white label ou não - serão adicionados à promoção.
    -### Política Comercial +## Política comercial Esta seção estabelece as políticas comerciais válidas para a promoção. Você pode incluir ou excluir políticas comerciais do desconto. -- **Iguais a:** selecione as políticas comerciais desejadas inclui-las. -- **Diferentes de:** selecione as políticas comerciais desejadas exclui-las. +- **Iguais a:** selecione as políticas comerciais desejadas incluí-las. +- **Diferentes de:** selecione as políticas comerciais desejadas excluí-las. - **Fornecido por mim (Minha loja):** seleção de políticas comerciais com produtos da sua loja. Pode ser selecionada mais de uma política comercial. - **Entregue por mim (Lojas de terceiros):** seleção de políticas comerciais em que seus produtos estão de lojas de terceiros. Pode ser selecionada mais de uma política comercial. Para que a promoção seja válida para todas as políticas comerciais, deixe a seleção vazia. -## 2. Em quais itens esta promoção será aplicada? +# 2. A quais itens esta promoção será aplicada? -Nesta seção, você precisa escolher se a promoção será aplicada a todos os produtos cadastrados na sua loja ou apenas a produtos específicos, conforme ilustrado abaixo. +Nesta seção, você precisa escolher se a promoção será aplicada a todos os produtos cadastrados na sua loja ou apenas a produtos específicos, conforme detalharemos abaixo: -![promocoes-restricao-pt](https://images.ctfassets.net/alneenqid6w5/55xxIduLJDJrwQMuk4OgRu/359155bac11f7ac88a4d12a041cf8b96/image.png) - -Caso deseje aplicar a promoção a todo o seu catálogo, selecione a opção **Aplicar a todos os produtos**. - -Para limitar a sua promoção a produtos específicos, selecione **Aplicar aos seguintes produtos **e, em seguida, preencha os critérios de seleção referentes a **Categorias**, **Marcas**, **Coleções **, **Produtos** e **SKUs**. +- **Aplicar a todos os produtos:** permite aplicar a promoção a todo o seu catálogo. +- **Aplicar aos produtos que atendem a todas as restrições a seguir:** permite limitar a sua promoção a produtos específicos, e é necessário preencher os critérios de seleção referentes a **Categorias**, **Marcas**, **Coleções**, **Produtos **e **SKUs**. +- **Produtos:** permite escolher os produtos no qual a promoção será aplicada. É possível fazer o upload de um arquivo **(.txt)** com os IDs dos produtos. +- **SKUs:** permite escolher os SKUs dos produtos no qual a promoção será aplicada. É possível fazer o upload de um arquivo **(.txt)** com os SKUs dos produtos. Você pode incluir ou excluir **Categorias**, **Marcas**, **Coleções**, **Produtos** e **SKUs** da promoção, utilizando os critérios **Iguais a** ou **Diferentes de**. -Veja um exemplo de preenchimento abaixo. Nesse caso, participam da promoção todos os produtos da categoria **Vestido** cuja marca é **Farm**, com a exceção do produto **Vestido Rosas**. - -![exemplo-pt](https://images.ctfassets.net/alneenqid6w5/69J3NHBR8yLbbn04SSc5er/6c40e996aece6e87b82b0bc71a50f3e5/image.png) - -Nos campos **Produtos** e **SKUs**, existe a opção de fazer o upload de um arquivo **.txt** com um ID de produto ou de SKU por linha, em vez de selecionar um produto ou um SKU de cada vez. Para isso, você precisa clicar em **Escolher arquivo** e selecionar o arquivo **.txt** desejado. - -
    -

    Se você selecionar Aplicar aos seguintes produtos e não preencher nenhum dos critérios de seleção, a promoção não será cadastrada e a mensagem Defina os produtos elegíveis ou aplique a todos os produtos será exibida. Nesse caso, você deve retornar e preencher os critérios de seleção ou optar por Aplicar a todos os produtos.

    -
    - Para serem válidos na promoção, os produtos precisam atender a todas as condições cadastradas nesta seção. -## 3. Quais as condições para a promoção ser válida? +![A quais itens esta promoção será aplicada - PT](//images.ctfassets.net/alneenqid6w5/7lxp9shJsZD5LBMzXldQnz/811aa40a0ac7caaf32b2e04e9dd438f6/A_quais_itens.png) + +# 3. Quais as condições para a promoção ser válida? O pedido do cliente deve atender às condições cadastradas nesta seção para ser válido na promoção. -- **Valor mínimo e máximo do pedido:** a promoção será aplicada levando em conta o valor "bruto" do carrinho, sem considerar demais promoções ou frete. -- **Valor acumulado em compras:** o desconto será concedido caso o total de todas as compras já realizadas pelo cliente, esteja atendendo ao valor preenchido. -- **Valor do item entre:** o desconto será concedido caso o valor do item estiver atendendo ao intervalo de valores preenchidos. -- **Preço "de" e "por" são iguais** ou **Preço "de" e "por" são diferentes:** se refere aos valores do cadastro do produto. Somente uma opção pode ser selecionada. -- **Restrição de Promoção por BIN:** o desconto será concedido caso o BIN do cartão esteja entre os número preenchidos preenchidos. -- **Marketing Tags:** campo utilizado para restringir a ativação da promoção caso a compra seja realizada pelo [módulo de Assinaturas da VTEX](https://help.vtex.com/pt/tutorial/como-funciona-a-assinatura--frequentlyAskedQuestions_4453#). +- **Valor mínimo e máximo do pedido:** a promoção será aplicada levando em conta o valor “bruto” do carrinho, sem considerar demais promoções ou frete. +* **Valor acumulado em compras:** o desconto será concedido caso o total de todas as compras já realizadas pelo cliente, esteja atendendo ao valor preenchido. +- **Preço do item entre:** o desconto será concedido caso o valor do item esteja atendendo ao intervalo de valores preenchidos. +- **Preço "de" e "por" são iguais** ou **Preço "de" e "por" são diferentes:** se refere aos valores do cadastro do produto. Somente uma opção pode ser selecionada. +- **Usar BIN de restrição:** permite ativar ou desativar a restrição do BIN, limitando quais cartões de créditos poderão ser utilizados na promoção criada. É possível realizar a importação de uma lista de BINs, que deve estar salvo em um arquivo de texto (.txt) com cada BIN descrito em uma linha diferente. +- **Tags Marketing:** campo utilizado para restringir a ativação da promoção caso a compra seja realizada pelo [módulo de Assinaturas da VTEX](https://help.vtex.com/pt/tutorial/como-funciona-a-assinatura--frequentlyAskedQuestions_4453#). - **Afiliados:** identificador de pedidos do marketplace. O desconto será aplicado nos afiliados selecionados. Veja o artigo [O que é afiliado](https://help.vtex.com/pt/tutorial/o-que-e-afiliado--4bN3e1YarSEammk2yOeMc0?locale=pt) para mais informações. -- **Cluster de clientes:** o desconto será concedido caso o cliente esteja cadastrado no cluster selecionado. É importante destacar que o nome do cluster deve ser exatamente como cadastrado, qualquer erro de grafia impedirá o funcionamento correto da configuração. -- **Países de entrega**: o desconto será concedido aos países selecionados neste campo. -- **O CEP de entrega deve:** o desconto será concedido caso o CEP esteja atendendo à regra configurada. -- **Tipo de frete:** o desconto será concedido caso o tipo de frete escolhido pelo cliente seja o mesmo que o cadastrado na promoção. Esse critério somente será considerado se o efeito da promoção for relativo ao Valor de Frete, ou seja, somente se for um dos seguintes efeitos: Frete percentual, Frete nominal, Frete máximo ou Frete grátis. -- **Aplicar o desconto somente no frete mais barato:** caso você habilite esta opção, o desconto do frete será aplicado somente no menor valor estimado para o frete. Esta opção já aparece habilitada por padrão, mas você pode desabilitá-la se desejar aplicar o desconto a outros tipos de frete. Leia o artigo [Configurar promoções de frete](https://help.vtex.com/pt/tutorial/configurar-promocoes-de-frete--6Lo5BR61KMiUFAAHGCdgfW) para mais informações. Esse critério somente será considerado se o tipo da promoção for relativo ao valor de frete, ou seja, somente se for um dos seguintes tipos: Frete percentual, Frete nominal, Frete máximo ou Frete grátis. -- **Aplicar o desconto somente quando uma das transportadoras acima for selecionada pelo cliente**: a promoção será aplicada somente após o cliente efetivamente selecionar a forma de entrega em questão. Enquanto não for selecionada, ela ficará sem o desconto. Esse critério somente será considerado se o tipo da promoção for relativo ao valor de frete, ou seja, somente se for um dos seguintes tipos: Frete percentual, Frete nominal, Frete máximo ou Frete grátis. -- **Meio de pagamento:** o desconto será concedido caso a forma de pagamento selecionada pelo cliente seja a mesma cadastrada na promoção. Esse desconto somente será aplicado na finalização da compra, quando o cliente selecionar a mesma forma de pagamento cadastrada. - -
    -

    Por padrão, você pode cadastrar até 20 meios de pagamento por promoção. Além disso, existe a possibilidade de customização para incluir até 100 meios de pagamento. Caso precise utilizar mais de 20, entre em contato com o nosso Suporte.

    -
    - -- **Número de parcelas**: o desconto será concedido caso o número de parcelas selecionadas pelo cliente estiver no intervalo cadastrado. Esse campo não se aplica para a seleção de boleto. - -
    -

    Atenção: promoções por forma de pagamento e número de parcelas não atendem a pedidos pagos com dois cartões ou vale-compras.

    +- **Cluster de clientes:** o desconto será concedido caso o cliente esteja cadastrado no cluster selecionado. É importante destacar que o nome do cluster deve ser exatamente como cadastrado, qualquer erro de grafia impedirá o funcionamento correto da configuração. Para mais informações, acesse [Criar cluster de clientes](https://help.vtex.com/pt/tutorial/como-criar-um-cluster-de-clientes). +- **Países de entrega:** o desconto será concedido aos países selecionados neste campo. +- **O CEP de entrega deve:** o desconto será concedido caso o CEP esteja atendendo à regra configurada. É importante ressaltar que os CEPs que não constam no cadastro não serão elegíveis para ativar a promoção. +- **Tipo de frete:** o desconto será concedido caso o tipo de frete escolhido pelo cliente seja o mesmo que o cadastrado na promoção. Esse critério somente será considerado se o efeito da promoção for relativo ao Valor de Frete, ou seja, somente se for um dos seguintes efeitos: Frete percentual, Frete nominal, Frete máximo ou Frete grátis. Importante observar que esta configuração não pode ser combinada com a opção “Aplicar desconto ao frete mais barato”, já que uma opção invalida a outra. +- **Aplicar o desconto somente quando uma das transportadoras acima for selecionada pelo cliente:** a promoção será aplicada somente após o cliente efetivamente selecionar a forma de entrega em questão. Enquanto não for selecionada, ela ficará sem o desconto. Esse critério somente será considerado se o tipo da promoção for relativo ao valor de frete, ou seja, somente se for um dos seguintes tipos: Frete percentual, Frete nominal, Frete máximo ou Frete grátis. +- **Meio de pagamento:** permite escolher se a promoção será aplicada em um ou mais tipos de meios de pagamento selecionados. +
    +Por padrão, você pode cadastrar até 20 meios de pagamento por promoção. Além disso, existe a possibilidade de customização para incluir até 100 meios de pagamento. Caso precise utilizar mais de 20, entre em contato com o [nosso Suporte.](https://vtexhelp.zendesk.com/auth/v2/login/signin?return_to=https%3A%2F%2Fsupport.vtex.com%2Fhc%2Fpt-br%2Frequests&theme=hc&locale=pt-br&brand_id=144968&auth_origin=144968%2Ctrue%2Ctrue)
    - -- **Utm_source:** o desconto será concedido caso a navegação seja realizada com as **utm_source** correspondente a qualquer um dos valores cadastrados. É importante destacar que o cliente pode inserir apenas um **utm_source** no checkout. -- **Utm_campaign:** o desconto será concedido caso a navegação seja realizada com a utm_campaign com o valor cadastrado. +- **Número de parcelas:** o desconto será concedido caso o número de parcelas selecionadas pelo cliente estiver no intervalo cadastrado. Esse campo não se aplica para a seleção de boleto. +
    +Promoções por forma de pagamento e número de parcelas não atendem a pedidos pagos com dois cartões ou vale-compras. +
    +- **utm_source:** o desconto será concedido caso a navegação seja realizada com as **utm_source** correspondente a qualquer um dos valores cadastrados. É importante destacar que o cliente pode inserir apenas um **utm_source** no checkout. +- **utm_campaign:** o desconto será concedido caso a navegação seja realizada com a utm_campaign com o valor cadastrado. - **Criar cupom a partir das UTMs acima:** cria um cupom a partir das UTMs cadastradas para dar ao cliente acesso à essa promoção sem a necessidade das utms, apenas com o código do cupom. -- **Utmi_cp:** o desconto será concedido caso a navegação seja realizada com a utmi_cp com o valor cadastrado (case sensitive). - -
    -

    No campo das UTMs coloque somente o valor que as UTMs terão que assumir para ativar a promoção. Não é necessário colocar ?utm_source= dentro do campo.

    -
    - +- **utmi_cp:** o desconto será concedido caso a navegação seja realizada com a utmi_cp com o valor cadastrado (case sensitive). +
    +No campo das UTMs coloque somente o valor que as UTMs terão que assumir para ativar a promoção. Não é necessário colocar ?utm_source= dentro do campo. +
    - **Apenas na primeira compra:** o desconto só será concedido na primeira compra do cliente. -- **É um pedido de assinatura**: opção que define que a promoção será aplicada para pedidos de assinatura. Veja as condições a seguir: - - **Pedido original**: pedidos que geram as assinaturas, mas ainda não fazem parte dos ciclos de assinatura. - - **Pedidos recorrentes**: pedidos que fazem parte dos ciclos de assinatura. - - **Filtrar por**: seleção que filtra quais pedidos de assinatura que serão válidos para a promoção. - - **Frequência**: seleção da frequência dos pedidos por assinatura - semanal, mensal e anual. - - **Número do ciclo**: seleção dos ciclos da assinatura que serão incluídos à promoção. Essa opção é desbloqueada apenas se **Pedidos recorrentes** for selecionado anteriormente. +- **Aplicar o desconto mesmo se o cliente não estiver logado:** este campo é disponibilizado quando o campo **Apenas na primeira compra** é selecionado. Se este campo é marcado, a promoção será aplicada mesmo que o consumidor não tenha inserido e-mail e senha. Quando desmarcado, a promoção somente será aplicada se o consumidor tiver acessado com e-mail e senha previamente cadastrados. +- **Pedido de assinatura:** permite selecionar uma das opções abaixo: + - **Pedido original:** são pedidos que geram as assinaturas, mas ainda não fazem parte dos ciclos de assinatura. + - **Pedidos recorrentes:** são pedidos que fazem parte dos ciclos de assinatura. + - **Filtrar por**: permite filtrar quais pedidos de assinatura são válidos para a promoção. + - **Frequência:** seleção da frequência dos pedidos por assinatura - semanal, mensal e anual. Para saber mais informações, acesse [Configurar frequência e data do ciclo de assinatura](https://help.vtex.com/pt/tutorial/como-criar-um-anexo-de-assinatura--2bUuKyPflA8cOGLv8OvaKK#configurar-frequencia-e-data-do-ciclo-de-assinatura). + - **Número do ciclo:** permite selecionar os ciclos da assinatura que serão incluídos à promoção. Essa opção é desbloqueada apenas se **Pedidos recorrentes** forem selecionados anteriormente. -- **Aplicar o desconto mesmo se o cliente não estiver logado:** este campo é disponibilizado quando o campo **Apenas na primeira compra** é selecionado. Se este campo é marcado, a promoção será aplicada mesmo que o consumidor não tenha inserido e-mail e senha. Quando desmarcado, a promoção somente será aplicada se o consumidor tiver acessado com e-mail e senha, previamente cadastrados. +# 4. Restrições e limitações de uso -## 4. Restrições e limitações de uso +Nesta seção você encontrará informações importantes sobre quais condições e restrições se aplicam à promoção. -- **Quantas vezes essa promoção será aplicada em sua loja:** limita a quantidade de vezes  em que a promoção será aplicada. Quando a opção **ilimitada** é desmarcada, é disponibilizado um campo para cadastrar a quantidade de vezes que deseja limitar. Uma vez que a promoção já foi criada, essa condição só será aplicada a partir do dia em que foi configurada, não afetando os pedidos realizados anteriormente. -- **Quantas vezes essa promoção será aplicada em sua loja por cliente:** habilita a quantidade cadastrada acima não mais para quantidade de uso total da promoção, e sim para a quantidade de vezes que cada cliente poderá receber a promoção. Caso o campo acima também esteja selecionado, ele terá uma prioridade maior de atuação que este limite. -- **Definir quantidade máxima de itens afetados por carrinho**: define quantos itens do carrinho serão afetados pela promoção. Leia [esse artigo](https://help.vtex.com/pt/tracks/promocoes--6asfF1vFYiZgTQtOzwJchR/jOu9b69mKbrTDfSJYAawy#limite-de-itens-com-promocao-no-carrinho) para saber como configurar o campo. +- **Quantas vezes essa promoção será aplicada em sua loja:** limita a quantidade de vezes em que a promoção será aplicada. Quando a opção **ilimitada** é desmarcada, é disponibilizado um campo para cadastrar a quantidade de vezes que deseja limitar. Uma vez que a promoção já foi criada, essa condição só será aplicada a partir do dia em que foi configurada, não afetando os pedidos realizados anteriormente. +- **Quantas vezes essa promoção será aplicada em sua loja por cliente:** O valor incluído neste campo determina o número máximo de vezes que cada cliente pode se beneficiar da promoção. Consideremos, por exemplo, um limite estabelecido de três utilizações. Caso a promoção seja aplicada três vezes em um único pedido, isso será considerado como uma única utilização em relação ao limite total. Assim, o cliente ainda terá a oportunidade de utilizar a promoção em mais dois pedidos diferentes. É importante destacar que este cálculo é independente da quantidade de vezes que a promoção é utilizada em cada pedido individualmente. +- **Definir o número máximo de itens elegíveis por carrinho:** define quantos itens do carrinho serão afetados pela promoção. Leia [esse artigo](https://help.vtex.com/pt/tracks/promocoes--6asfF1vFYiZgTQtOzwJchR/jOu9b69mKbrTDfSJYAawy#limite-de-itens-com-promocao-no-carrinho) para saber como configurar o campo. - **Permitir acumular promoções:** permite que mais de uma promoção, independente do tipo de desconto, seja concedida ao mesmo tempo. Saiba mais sobre [como funciona a concorrência de promoções](https://help.vtex.com/pt/tutorial/entendendo-a-concorrencia-de-promocoes--tutorials_2270#). -- **Permitir acumular com preços manuais:** permite que a promoção seja aplicada a produtos cujos preços foram manualmente inseridos pelo televendas. Para habilitar a funcionalidade de preços manuais, use o endpoint [Update orderForm configuration](https://developers.vtex.com/reference/configuration#updateorderformconfiguration). +- **Permitir acumular com preços manuais:** permite que a promoção seja aplicada a produtos cujos preços foram manualmente inseridos pelo televendas. Para habilitar a funcionalidade de preços manuais, use o endpoint [Update orderForm configuration](https://developers.vtex.com/docs/api-reference/checkout-api#post-/api/checkout/pvt/configuration/orderForm). + diff --git a/docs/tracks/pt/credit-card-payment-flow.md b/docs/tracks/pt/credit-card-payment-flow.md index da53eaeb3..df6921564 100644 --- a/docs/tracks/pt/credit-card-payment-flow.md +++ b/docs/tracks/pt/credit-card-payment-flow.md @@ -1,10 +1,10 @@ --- title: 'Fluxo de um pagamento por cartão de crédito' id: TEYVv2fcVkH7et9n3OnBS -status: CHANGED +status: PUBLISHED createdAt: 2019-11-12T15:51:05.024Z -updatedAt: 2020-11-27T19:39:59.301Z -publishedAt: 2020-02-13T15:38:53.526Z +updatedAt: 2023-11-01T12:40:40.235Z +publishedAt: 2023-11-01T12:40:40.235Z firstPublishedAt: 2019-11-22T19:30:16.374Z contentType: trackArticle productTeam: Financial @@ -28,7 +28,7 @@ Para saber mais sobre os agentes financeiros envolvidos no fluxo de pagamento de O fluxo completo para pagamento por cartão de crédito na VTEX pode ser descrito pela imagem abaixo. -![Cartão de crédito - Fluxo básico de um pagamento](https://images.ctfassets.net/alneenqid6w5/64zjpwrBkpqbOhR7vtZhKs/424c414ed06f81c4edcc676773fd00d9/Fluxo_Cart__o_de_Cr__dito.jpg) +![Cartão de crédito - Fluxo básico de um pagamento](//images.ctfassets.net/alneenqid6w5/64zjpwrBkpqbOhR7vtZhKs/424c414ed06f81c4edcc676773fd00d9/Fluxo_Cart__o_de_Cr__dito.jpg) 1. Na tela de Checkout da sua loja, o cliente escolhe o **Meio de Pagamento** _cartão de crédito_ para realizar o pagamento de sua compra. @@ -37,7 +37,7 @@ O fluxo completo para pagamento por cartão de crédito na VTEX pode ser descrit 3. Com as informações em mãos, o _gateway de pagamentos_ repassa as informações necessárias para o **Adquirente**, que é responsável pelas liquidações das transações financeiras com os varejistas. 4. Em posse das informações, o adquirente envia os dados do pagamento para a **Bandeira**. A bandeira, que conecta o sistema de adquirentes com os bancos emissores. - + 5. Por fim, a bandeira envia as informações do pagamento para o **Banco Emissor**. O banco emissor faz a análise de crédito, verifica o limite disponível e então autoriza ou nega o pagamento. Com a resposta do banco emissor, é realizado o fluxo inverso e o **Gateway de Pagamentos** recebe a informação se o pagamento foi aprovado ou negado. diff --git a/docs/tracks/pt/customer-identification.md b/docs/tracks/pt/customer-identification.md index 1f6adf697..43db8e9de 100644 --- a/docs/tracks/pt/customer-identification.md +++ b/docs/tracks/pt/customer-identification.md @@ -27,7 +27,7 @@ Você pode [configurar quais métodos de identificação deseja habilitar](https No exemplo da imagem abaixo, estão habilitados Email e CPF. -![31. VTEX Sales App - Product Overview - 2 - PT](https://images.ctfassets.net/alneenqid6w5/2YKc9S2FehS7eA2zTskL33/8923621c44984ce4d58ff7a9ac97a77f/identify-customer-pt.PNG) +![31. VTEX Sales App - Product Overview - 2 - PT](//images.ctfassets.net/alneenqid6w5/2YKc9S2FehS7eA2zTskL33/8923621c44984ce4d58ff7a9ac97a77f/identify-customer-pt.PNG) Basta inserir um desses dados no campo e clicar em `Confirmar`. diff --git a/docs/tracks/pt/customizing-instore.md b/docs/tracks/pt/customizing-instore.md index 767f9a846..2608c4a7f 100644 --- a/docs/tracks/pt/customizing-instore.md +++ b/docs/tracks/pt/customizing-instore.md @@ -3,8 +3,8 @@ title: 'Customizar o VTEX Sales App' id: Rby973h1l9tEM4C1YrzwZ status: PUBLISHED createdAt: 2021-09-16T00:55:10.885Z -updatedAt: 2023-05-31T16:08:29.389Z -publishedAt: 2023-05-31T16:08:29.389Z +updatedAt: 2023-07-24T23:04:49.692Z +publishedAt: 2023-07-24T23:04:49.692Z firstPublishedAt: 2021-09-16T01:00:39.153Z contentType: trackArticle productTeam: Shopping @@ -16,7 +16,7 @@ trackSlugPT: instore-primeiros-passos-e-configuracoes A experiência do VTEX Sales App é customizável: você pode aplicar funcionalidades e configurações específicas de acordo com as necessidades do seu negócio, além de adaptar o layout do aplicativo de acordo com a identidade da sua marca. -Para isso, é necessário editar arquivos JavaScript e CSS, conforme descrito no guia para desenvolvedores [How to customize VTEX Sales App](https://developers.vtex.com/vtex-rest-api/docs/how-to-customize-instore). +Para isso, é necessário editar arquivos JavaScript e CSS, conforme descrito no guia para desenvolvedores [How to customize VTEX Sales App](https://developers.vtex.com/docs/guides/how-to-customize-vtex-sales-app).

    Somente pessoas com experiência em programação devem customizar o VTEX Sales App, pois alterações incorretas nestes arquivos podem causar erros críticos.

    @@ -24,16 +24,16 @@ Para isso, é necessário editar arquivos JavaScript e CSS, conforme descrito no Veja abaixo as customizações disponíveis para uso no VTEX Sales App. Você pode clicar no nome de cada uma para acessar seu respectivo guia de implementação. -* [Customizar opções de login no VTEX Sales App](https://developers.vtex.com/vtex-rest-api/docs/customize-instore-login-options): permitir que usuários façam login no VTEX Sales App utilizando a conta do Google ou do Facebook. -* [Alterar o idioma do VTEX Sales App](https://developers.vtex.com/vtex-rest-api/docs/change-instore-language): mudar o idioma do VTEX Sales App para inglês ou espanhol. O idioma padrão é português. +* [Customizar opções de login no VTEX Sales App](https://developers.vtex.com/docs/guides/how-to-customize-vtex-sales-app#list-of-customizations): permitir que usuários façam login no VTEX Sales App utilizando a conta do Google ou do Facebook. +* [Alterar o idioma do VTEX Sales App](https://developers.vtex.com/docs/guides/change-vtex-sales-app-language): mudar o idioma do VTEX Sales App para inglês ou espanhol. O idioma padrão é português. * [Habilitar o campo Observação na tela do pedido](https://developers.vtex.com/vtex-rest-api/docs/enable-the-remarks-field-in-the-order-screen): ativar um campo para armazenar uma informação adicional sobre o pedido. Os dados inseridos neste campo são enviados para o **Gerenciamento de pedidos**. * [Habilitar o código do vendedor](https://developers.vtex.com/vtex-rest-api/docs/sales-associate-code): ativar o código do vendedor, ou seja, uma customização adicional do campo **Observação** para transformá-lo em um campo obrigatório onde vendedores precisam inserir seus códigos pessoais durante o fluxo de compra. * [Habilitar transferência e captura do carrinho entre dispositivos:](https://developers.vtex.com/vtex-rest-api/docs/enable-cart-transfer-between-devices) permitir que uma compra iniciada em um dispositivo possa ser finalizada em qualquer outro dispositivo presente no fluxo da compra, sem a necessidade de reinserir os produtos no carrinho. Para mais informações, acesse [este artigo](https://help.vtex.com/pt/tracks/instore-usando-o-app--4BYzQIwyOHvnmnCYQgLzdr/2hlBqxHlxgFo2o4R52pbsk). * [Habilitar filtro de pedidos por vendedor:](https://developers.vtex.com/vtex-rest-api/docs/enable-order-filter-by-sales-associate) definir que cada vendedor(a) só pode visualizar os pedidos finalizados por ele(a), em vez de exibir todos os pedidos da loja por padrão. * [Forçar disponibilidade de estoque](https://developers.vtex.com/vtex-rest-api/docs/force-stock-availability): permitir a venda de itens que estão indisponíveis no estoque do ecommerce. Por padrão, se um item tem estoque zerado no catálogo da loja, não é possível vendê-lo no VTEX Sales App. Porém, existem casos em que o item está disponível na loja física. Esta customização permite a venda nesses casos. -* [Configurar impressão de resumo do pedido](https://developers.vtex.com/vtex-rest-api/docs/set-up-the-order-summary-printing): habilitar a impressão de um resumo do pedido ao finalizar o pedido utilizando o VTEX Sales App. +* [Configurar impressão de resumo do pedido](https://developers.vtex.com/docs/guides/how-to-customize-vtex-sales-app#list-of-customizations): habilitar a impressão de um resumo do pedido ao finalizar o pedido utilizando o VTEX Sales App. * [Adicionar texto extra à impressão do pedido](https://developers.vtex.com/vtex-rest-api/docs/add-extra-text-to-the-order-print): adicionar um texto personalizado à impressão do resumo do pedido. ## Saiba mais -* [How to customize VTEX Sales App](https://developers.vtex.com/vtex-rest-api/docs/how-to-customize-instore) +* [How to customize VTEX Sales App](https://developers.vtex.com/docs/guides/how-to-customize-vtex-sales-app) diff --git a/docs/tracks/pt/customizing-styles.md b/docs/tracks/pt/customizing-styles.md index 9910c9bf4..33698af4b 100644 --- a/docs/tracks/pt/customizing-styles.md +++ b/docs/tracks/pt/customizing-styles.md @@ -48,7 +48,7 @@ Vamos fazer algumas alterações no nosso arquivo `style.json`. Podemos mudar um Agora, vamos ver os resultados "linkando" nossa app: -![style-json](https://images.ctfassets.net/alneenqid6w5/1S0DU3mL8MxRVleCmUGGol/3594be77ecae98c6c223e04191f95def/style-json.svg) +![style-json](//images.ctfassets.net/alneenqid6w5/1S0DU3mL8MxRVleCmUGGol/3594be77ecae98c6c223e04191f95def/style-json.svg) Sucesso! Agora você sabe como personalizar os estilos da sua loja. @@ -98,4 +98,4 @@ Vamos escrever um pouco de CSS, para acrescentar uma linha vermelha sólida: ``` Nosso novo menu de categoria terá agora uma linha vermelha sólida ao longo da parte inferior do nosso menu. -![red-line](https://images.ctfassets.net/alneenqid6w5/2zVZNpUFepCptn5Zuo3YNa/1d939c7f78544c6b716bfc57db774b79/red-line.svg) +![red-line](//images.ctfassets.net/alneenqid6w5/2zVZNpUFepCptn5Zuo3YNa/1d939c7f78544c6b716bfc57db774b79/red-line.svg) diff --git a/docs/tracks/pt/customizing-templates.md b/docs/tracks/pt/customizing-templates.md index b1407ceaa..22e76abe7 100644 --- a/docs/tracks/pt/customizing-templates.md +++ b/docs/tracks/pt/customizing-templates.md @@ -119,6 +119,6 @@ Para adicionar um componente a essa página, basta declarar um novo bloco de pra Se salvar isso em `store/blocks.json` e rodar `vtex link` em sua loja, você deverá ver uma nova prateleira renderizada ao visitar a home page. -![shelf](https://images.ctfassets.net/alneenqid6w5/6Hw3fRA4E8xC0Q4bNdO6gV/8b6742fd0c57a341db0cc0baea4cfb06/shelf.svg) +![shelf](//images.ctfassets.net/alneenqid6w5/6Hw3fRA4E8xC0Q4bNdO6gV/8b6742fd0c57a341db0cc0baea4cfb06/shelf.svg) Você pode personalizar os blocos declarados pela aplicativo `store-theme` livremente e também declarar novos. Por enquanto, você pode encontrar a documentação para cada componente em seus [repositórios do GitHub](https://github.com/vtex-apps?q=store-components). Lá você encontra as propriedades disponíveis para cada componente. diff --git a/docs/tracks/pt/dafiti-marketplace.md b/docs/tracks/pt/dafiti-marketplace.md index d8485105d..6807121e1 100644 --- a/docs/tracks/pt/dafiti-marketplace.md +++ b/docs/tracks/pt/dafiti-marketplace.md @@ -3,8 +3,8 @@ title: 'Dafiti marketplace' id: 5lAIj7OCqizD5EisLJvatx status: PUBLISHED createdAt: 2021-05-26T15:09:29.538Z -updatedAt: 2021-05-26T15:51:04.313Z -publishedAt: 2021-05-26T15:51:04.313Z +updatedAt: 2024-06-26T15:28:29.564Z +publishedAt: 2024-06-26T15:28:29.564Z firstPublishedAt: 2021-05-26T15:28:12.852Z contentType: trackArticle productTeam: Channels @@ -16,11 +16,11 @@ trackSlugPT: configurar-integracao-da-dafiti A Dafiti é o maior marketplace de moda e _lifestyle_ da América Latina. Fundada em 2011, já são mais de 10 anos influenciando o varejo online. Em 2020, foram estimados mais de 7,7 milhões de clientes ativos, e o faturamento para o ano ultrapassou 3 bilhões de reais. -![dafiti_marca](https://drive.google.com/uc?export=download&id=1YlSc_8OvOZSAmnvTdRlqMleNkceEh7ok) +![Dafiti Logo](//images.ctfassets.net/alneenqid6w5/47bytXO1eU2uoKkomqWQaS/c06477ee90fb10a4a6ad1168c5bf9c7a/Dafiti_new_logo.png) Na Dafiti você pode vender produtos de diversas categorias, tais como roupas, esporte, beleza, decoração, dentre outros. O marketplace concentra cerca de 6 mil marcas e um portifólio de mais de 400 mil produtos. -Por meio do conector nativo da VTEX, você pode anunciar seus produtos na Dafiti de forma simples e eficiente, garantindo mais visibilidade para seus produtos e aumentando suas chances de conversão. +Por meio do conector nativo da VTEX, você pode anunciar seus produtos na Dafiti de forma simples e eficiente, garantindo mais visibilidade para seus produtos e aumentando suas chances de conversão. Atualmente, a Dafiti opera no Brasil, Argentina, Chile e Colômbia. Entretanto, **o conector nativo da VTEX só está disponível para integração com Brasil e Colômbia. **É necessário definir um desses países para configurar a integração, assim a venda dos seus produtos será feita exclusivamente no país escolhido. diff --git a/docs/tracks/pt/dashboard.md b/docs/tracks/pt/dashboard.md index 744bf4e80..cea29ff01 100644 --- a/docs/tracks/pt/dashboard.md +++ b/docs/tracks/pt/dashboard.md @@ -1,10 +1,10 @@ --- title: 'Dashboard' id: 7vg42kAdhUQeWBzncsSymN -status: PUBLISHED +status: DRAFT createdAt: 2023-01-24T15:01:36.426Z -updatedAt: 2023-01-26T12:57:04.230Z -publishedAt: 2023-01-26T12:57:04.230Z +updatedAt: 2024-01-05T17:14:37.506Z +publishedAt: firstPublishedAt: 2023-01-25T14:42:22.919Z contentType: trackArticle productTeam: Shopping @@ -16,7 +16,7 @@ trackSlugPT: conversational-commerce Na página Dashboard, os proprietários de lojas VTEX têm acesso às métricas do canal de [Conversational Commerce VTEX](https://help.vtex.com/pt/tracks/conversational-commerce-vtex--5UZ9BdvwwtZm2t9QTXcbZs/1NwwADrU70v3roPUV7dWxI#). Neste painel, você pode visualizar o desempenho das vendas e os indicadores das sessões, além de filtrá-los pelo período e exportá-los para um arquivo CSV. -![Conversational Commerce Analytics Panel](https://images.ctfassets.net/alneenqid6w5/1kQwpA3cAfiW4OdlGOYjOf/0317999b94d984da418d5126851085d1/Conversational_Commerce_Analytics_Panel_PT.png) +![Conversational Commerce Analytics Panel](//images.ctfassets.net/alneenqid6w5/1kQwpA3cAfiW4OdlGOYjOf/0317999b94d984da418d5126851085d1/Conversational_Commerce_Analytics_Panel_PT.png) ## Dados diff --git a/docs/tracks/pt/data-protection-roles.md b/docs/tracks/pt/data-protection-roles.md new file mode 100644 index 000000000..482237686 --- /dev/null +++ b/docs/tracks/pt/data-protection-roles.md @@ -0,0 +1,85 @@ +--- +title: 'Papéis na proteção de dados' +id: 5f8hTEw3xOALgqzus9VXKd +status: PUBLISHED +createdAt: 2024-05-03T16:42:23.883Z +updatedAt: 2024-05-03T21:10:00.990Z +publishedAt: 2024-05-03T21:10:00.990Z +firstPublishedAt: 2024-05-03T16:58:44.285Z +contentType: trackArticle +productTeam: Others +slug: papeis-na-protecao-de-dados +locale: pt +trackId: 4Lc0i0an0DgnEtB0AUwlcq +trackSlugPT: dados-e-privacidade +--- + +Para garantir a segurança e a privacidade das informações, existem papéis distintos para a posse, o controle e o tratamento de dados pessoais. Na tabela a seguir, apresentamos cada papel no ecossistema de proteção de dados: + +| Papel | Descrição | +| - | - | +| Titular de dados | O titular é o dono dos próprios dados pessoais. Por exemplo, o cliente de uma loja é o titular dos seus próprios dados pessoais, os quais ele utiliza para fechar uma compra. | +| Controlador de dados | Controlador de dados é aquele que decide as finalidades e critérios, conforme as leis de proteção de dados, para utilizar dados pessoais. O controlador também determina de que forma os dados serão utilizados pelos operadores.

    Por exemplo, o controlador de dados é o lojista, já que ele decide quais dados de seus clientes são necessários para fechar uma compra. | +| Operador de dados | Operador é aquele que trata os dados pessoais conforme instruções do controlador.

    Por exemplo, a VTEX é a operadora que trata os dados dos clientes finais em nome da loja. A VTEX não realiza o tratamento de dados sensíveis de clientes finais por decisão própria, apenas mediante instruções diretas dos responsáveis pela loja.

    Os termos desse tratamento que a VTEX realiza estão definidos no [Data Processing Addendum (DPA)](#data-processing-addendum-dpa). | +| Suboperador de dados | O suboperador é uma empresa terceira que trata dados pessoais a serviço do operador. O controlador deve ter visibilidade e estar de acordo com a contratação de um suboperador.

    Os provedores de infraestrutura e as afiliadas da VTEX são os suboperadores. Consulte a [lista completa de suboperadores VTEX](https://vtex.com/br-pt/privacy-and-agreements/subprocessors/). | + +## Data Processing Addendum (DPA) + +O _Data Processing Addendum_ (DPA) é o contrato entre o controlador de dados (lojista) e o operador (VTEX), com o objetivo de regular como a VTEX trata dados pessoais em nome do lojista. + +Esse documento é um anexo ao [Master Services Agreement (MSA)](https://vtex.com/br-pt/privacy-and-agreements/agreements/), contrato que regula a relação entre a VTEX e os lojistas e que estabelece as regras para uso da plataforma VTEX e de quaisquer outros serviços ou produtos contratados. + +O DPA segue o padrão da [General Data Protection Regulation (GDPR)](https://gdpr-info.eu/), a legislação mais restritiva sobre privacidade de dados. + +Nele, você encontrará informações sobre: + +* Papéis de operador e controlador. +* Atendimento a direitos dos titulares de dados. +* [Suboperadores](https://vtex.com/br-pt/privacy-and-agreements/subprocessors/). +* Nossas [medidas técnicas e administrativas](https://help.vtex.com/pt/tracks/dados-e-privacidade--4Lc0i0an0DgnEtB0AUwlcq/7ANSqBP5DgOrVVyglo3Lbh) de segurança de dados. +* Gerenciamento de incidentes de segurança. +* Limitações de responsabilidades: + * Pedidos de auditoria. + * Transferência internacional de dados. + * Responsabilidade da VTEX em caso de indenizações por incidentes de segurança. +* Integridade e confidencialidade dos dados pessoais na VTEX. + +A VTEX não utiliza dados de clientes finais para nenhuma outra finalidade que não seja realizar operações de ecommerce seguindo as instruções dos lojistas. + +O DPA utilizado deve ser o da região específica do titular dos dados (cliente da loja). + +
    +

    Acesse Data Processing Addendum - VTEX para visualizar o DPA padrão da VTEX para cada região.

    +
    + +## Responsabilidades compartilhadas + +Tanto a VTEX quanto os lojistas devem assegurar a segurança dos dados pessoais, cada um em escopo definido. O escopo da VTEX inclui a infraestrutura da plataforma e suas funcionalidades, enquanto o do lojista abrange a frente de loja, configurações no Admin, credenciais de acesso e regulamentos de privacidade locais. Saiba mais nas seções a seguir. + +## Responsabilidades da VTEX + +A VTEX, como operadora, poderá auxiliar o lojista no atendimento aos direitos de titulares, na realização de relatórios de impacto à privacidade e no aviso de qualquer incidente envolvendo dados pessoais de que tenha conhecimento. Ademais, nos comprometemos com as [medidas técnicas e administrativas](https://help.vtex.com/pt/tracks/dados-e-privacidade--4Lc0i0an0DgnEtB0AUwlcq/7ANSqBP5DgOrVVyglo3Lbh) de segurança previstas no [DPA](https://vtex.com/us-en/privacy-and-agreements/data-processing-addendum/). + +## Responsabilidades de lojistas + +Os lojistas, na posição de controladores, são responsáveis por determinar as finalidades e meios de tratamento de dados pessoais. Portanto, lojistas devem instruir a VTEX, nos termos do [DPA](https://vtex.com/br-pt/privacy-and-agreements/data-processing-addendum/), para que os dados pessoais possam ser utilizados na plataforma com a finalidade de realizar operações de ecommerce. + +No contexto comercial, cabe ao lojista definir a base legal para utilizar os dados pessoais de clientes (titulares de dados). Bases legais são os casos em que a lei permite o uso de dados pessoais, por exemplo, o consentimento. As bases legais não são aplicáveis à VTEX, pois ela atua apenas como operadora, nos termos do [DPA](https://vtex.com/br-pt/privacy-and-agreements/data-processing-addendum/), e não decide as finalidades de uso dos dados pessoais. + +### Regulamentos de privacidade + +Cada lojista precisa realizar sua própria avaliação de riscos de privacidade, [relatórios de impacto à privacidade (Privacy Impact Assessments)](https://gdpr-info.eu/issues/privacy-impact-assessment/), políticas de privacidade e medidas técnicas e organizacionais, além de cumprir os direitos dos titulares de dados que estão cadastrados em sua loja. Cabe ao lojista escolher os termos da sua política de privacidade e disponibilizá-la no site, em conformidade com as regulamentações de privacidade locais. + +Os lojistas devem implementar suas próprias medidas de segurança e, no caso de incidentes envolvendo dados pessoais, devem notificar as autoridades de proteção de dados e os titulares na forma das leis aplicáveis. Em caso de dúvidas específicas sobre quais leis se aplicam à sua loja, aos seus consumidores finais, ou dúvidas específicas sobre seus negócios, procure orientação de um profissional especializado em proteção de dados pessoais. + +A VTEX prestará assistência ao lojista em algumas dessas obrigações, tais como respostas a direito de titular e notificação de incidentes de segurança, nos termos do [DPA](https://vtex.com/br-pt/privacy-and-agreements/data-processing-addendum/). + +### Acesso à plataforma + +O lojista desempenha um papel crucial na segurança dos dados, pois suas decisões têm um impacto direto na proteção das informações. Por exemplo, ao conceder acesso à plataforma a determinados usuários ou equipes, ou compartilhar [chaves de aplicação](https://help.vtex.com/pt/tutorial/chaves-de-aplicacao--2iffYzlvvz4BDMr6WGUtet) (appKeys), o lojista influencia a segurança dos dados armazenados nesse ambiente. + +Para entender como gerenciar adequadamente credenciais de acesso e garantir a integridade dos dados, consulte os artigos a seguir: + +* [Perfis de acesso](https://help.vtex.com/pt/tutorial/perfis-de-acesso--7HKK5Uau2H6wxE1rH5oRbc) +* [Recursos do License Manager](https://help.vtex.com/pt/tutorial/recursos-do-license-manager--3q6ztrC8YynQf6rdc6euk3) +* [Chaves de aplicação](https://help.vtex.com/pt/tutorial/chaves-de-aplicacao--2iffYzlvvz4BDMr6WGUtet) diff --git a/docs/tracks/pt/define-payment-methods-displayed-on-instore.md b/docs/tracks/pt/define-payment-methods-displayed-on-instore.md index 89c0cc2b8..cb189b995 100644 --- a/docs/tracks/pt/define-payment-methods-displayed-on-instore.md +++ b/docs/tracks/pt/define-payment-methods-displayed-on-instore.md @@ -3,8 +3,8 @@ title: 'Definir meios de pagamento exibidos no VTEX Sales App' id: jHQQcyX3WKeUFidwSjmY1 status: PUBLISHED createdAt: 2021-09-27T20:54:02.947Z -updatedAt: 2023-05-31T16:13:49.825Z -publishedAt: 2023-05-31T16:13:49.825Z +updatedAt: 2023-07-05T17:16:01.041Z +publishedAt: 2023-07-05T17:16:01.041Z firstPublishedAt: 2021-09-27T20:57:59.730Z contentType: trackArticle productTeam: Shopping @@ -16,7 +16,7 @@ trackSlugPT: instore-pagamentos Agora que a condição de pagamento está criada, é preciso criar os filtros que definem quais meios de pagamento aparecerão no checkout do VTEX Sales App. -Para isso, os desenvolvedores da sua loja precisam customizar um arquivo JavaScript. Leia o guia [Define payment methods displayed on VTEX Sales App](https://developers.vtex.com/vtex-rest-api/docs/define-payment-methods-displayed-on-instore) para mais informações. +Para isso, os desenvolvedores da sua loja precisam customizar um arquivo JavaScript. Leia o guia [Define payment methods displayed on VTEX Sales App](https://developers.vtex.com/docs/guides/define-payment-methods-displayed-on-vtex-sales-app) para mais informações.

    Para habilitar pagamentos via aplicativo do VTEX Sales App, é necessário fazer alterações em um arquivo JavaScript. Essa operação deve ser realizada somente por pessoas com experiência em programação. Alterações incorretas neste arquivo podem causar erros críticos.

    diff --git a/docs/tracks/pt/defining-centauro-trade-policy.md b/docs/tracks/pt/defining-centauro-trade-policy.md index fec2f663c..c8c4a0eee 100644 --- a/docs/tracks/pt/defining-centauro-trade-policy.md +++ b/docs/tracks/pt/defining-centauro-trade-policy.md @@ -3,8 +3,8 @@ title: 'Definição da política comercial para Centauro' id: 2wFjrUoLI3q85r3QZA0Tp status: PUBLISHED createdAt: 2020-10-20T18:17:56.907Z -updatedAt: 2022-12-08T20:35:41.540Z -publishedAt: 2022-12-08T20:35:41.540Z +updatedAt: 2023-10-19T14:10:07.750Z +publishedAt: 2023-10-19T14:10:07.750Z firstPublishedAt: 2020-10-20T19:51:02.327Z contentType: trackArticle productTeam: Channels diff --git a/docs/tracks/pt/defining-dafiti-trade-policy.md b/docs/tracks/pt/defining-dafiti-trade-policy.md index dbda406f7..b5f4b9d3c 100644 --- a/docs/tracks/pt/defining-dafiti-trade-policy.md +++ b/docs/tracks/pt/defining-dafiti-trade-policy.md @@ -3,8 +3,8 @@ title: 'Definição da política comercial para Dafiti' id: 54cBCKrJgqdrm61vxihY1g status: PUBLISHED createdAt: 2021-02-23T21:32:12.282Z -updatedAt: 2022-12-08T20:36:49.783Z -publishedAt: 2022-12-08T20:36:49.783Z +updatedAt: 2023-08-11T18:10:58.039Z +publishedAt: 2023-08-11T18:10:58.039Z firstPublishedAt: 2021-02-23T21:41:19.622Z contentType: trackArticle productTeam: Channels @@ -14,7 +14,7 @@ trackId: 4wF4RBx9ygEkimW6SsKw8i trackSlugPT: configurar-integracao-da-dafiti --- -Na VTEX, uma [política comercial](https://help.vtex.com/pt/tutorial/como-funciona-uma-politica-comercial--6Xef8PZiFm40kg2STrMkMV) é o que determina o sortimento de produtos, preços e estratégia de envio em um canal de venda. Ou seja, é por meio da política comercial que você define as configurações que serão aplicadas aos seus produtos na Netshoes. +Na VTEX, uma [política comercial](https://help.vtex.com/pt/tutorial/como-funciona-uma-politica-comercial--6Xef8PZiFm40kg2STrMkMV) é o que determina o sortimento de produtos, preços e estratégia de envio em um canal de venda. Ou seja, é por meio da política comercial que você define as configurações que serão aplicadas aos seus produtos na Dafiti. Se as mesmas configurações de catálogo, preço e estratégia de envio da sua loja VTEX forem utilizadas na Dafiti, não é preciso [criar uma política comercial](https://help.vtex.com/pt/tutorial/o-que-e-uma-politica-comercial--563tbcL0TYKEKeOY4IAgAE) nova, pois uma mesma política comercial pode ser usada para diferentes canais de venda. diff --git a/docs/tracks/pt/defining-netshoes-trade-policy.md b/docs/tracks/pt/defining-netshoes-trade-policy.md index eb582984d..2969e5ab0 100644 --- a/docs/tracks/pt/defining-netshoes-trade-policy.md +++ b/docs/tracks/pt/defining-netshoes-trade-policy.md @@ -3,8 +3,8 @@ title: 'Definição da política comercial para Netshoes' id: 6ESk5Zk32baNfluXbL3Xmz status: PUBLISHED createdAt: 2021-02-23T20:04:34.470Z -updatedAt: 2022-12-08T20:35:12.874Z -publishedAt: 2022-12-08T20:35:12.874Z +updatedAt: 2023-10-19T14:10:00.314Z +publishedAt: 2023-10-19T14:10:00.314Z firstPublishedAt: 2021-02-23T20:20:32.953Z contentType: trackArticle productTeam: Channels diff --git a/docs/tracks/pt/defining-the-google-shopping-trade-policy.md b/docs/tracks/pt/defining-the-google-shopping-trade-policy.md index 9e3213c46..1e65a1f21 100644 --- a/docs/tracks/pt/defining-the-google-shopping-trade-policy.md +++ b/docs/tracks/pt/defining-the-google-shopping-trade-policy.md @@ -3,8 +3,8 @@ title: 'Definição da política comercial' id: 3AqbcsWrge8zLt0BC5CtGd status: PUBLISHED createdAt: 2021-04-14T17:58:41.545Z -updatedAt: 2022-12-08T21:04:01.815Z -publishedAt: 2022-12-08T21:04:01.815Z +updatedAt: 2023-10-23T20:22:26.830Z +publishedAt: 2023-10-23T20:22:26.830Z firstPublishedAt: 2021-04-15T17:41:14.352Z contentType: trackArticle productTeam: Channels @@ -22,7 +22,7 @@ Será necessário solicitar a criação de uma nova política comercial apenas s - Quiser oferecer uma seleção de produtos diferente no Google Shopping. - Precisar enviar preços diferentes para o Google Shopping. -Para [contratar políticas comerciais adicionais](https://help.vtex.com/pt/tutorial/contratacao-de-politica-comercial-adicional--61vuFOw4yGh6nwSmkLJL1X), basta solicitar via ticket em nosso [Suporte](https://help.vtex.com/pt/support) selecionando a opção **Comercial** e o tipo de solicitação `Criação de Política Comercial`. +Para [contratar políticas comerciais adicionais](https://help.vtex.com/pt/tutorial/contratacao-de-politica-comercial-adicional--61vuFOw4yGh6nwSmkLJL1X), basta solicitar via ticket em nosso [Suporte](https://help.vtex.com/pt/support) selecionando a ção **Comercial** e o tipo de solicitação `Criação de Política Comercial`. A contratação de política comercial adicional para integrar com [conector nativo](https://help.vtex.com/pt/tutorial/estrategias-de-marketplace-na-vtex--tutorials_402#integrado-a-conector-nativo-vtex), [conector certificado (parceiro)](https://help.vtex.com/pt/tutorial/estrategias-de-marketplace-na-vtex--tutorials_402#integrado-a-conector-certificado-parceiro) ou outras lojas VTEX é isenta de taxas. @@ -30,12 +30,38 @@ A contratação de política comercial adicional para integrar com [conector nat O [preço](https://help.vtex.com/pt/tracks/precos-101--6f8pwCns3PJHqMvQSugNfP/3N9xYhnampRQOrfaTAOxNu) do seu produto no Google Shopping é determinado na escolha da política comercial. É importante ter atenção a alguns pontos. -Se na sua política comercial existirem preços de/por (que na VTEX chamamos de [preço de lista](https://help.vtex.com/pt/tracks/precos-101--6f8pwCns3PJHqMvQSugNfP/3XcXp0r5WrJvogB8KIX4Kx#preco-de-lista) e [preço computado](https://help.vtex.com/pt/tracks/precos-101--6f8pwCns3PJHqMvQSugNfP/7GptzvlPDVM11ojEjywIQx#preco-computado)), será enviado para o Google Shopping o preço computado, ou seja, o preço “por”. +Se na sua política comercial existirem preços de/por (que na VTEX chamamos de [preço de lista](https://help.vtex.com/pt/tracks/precos-101--6f8pwCns3PJHqMvQSugNfP/3XcXp0r5WrJvogB8KIX4Kx#preco-de-lista) e [preço computado](https://help.vtex.com/pt/tracks/precos-101--6f8pwCns3PJHqMvQSugNfP/7GptzvlPDVM11ojEjywIQx#preco-computado)), o preço computado só será enviado para o Google Shopping caso seja habilitado no campo **“Enviar preços com e sem desconto (De/Por)”.** -Caso exista uma promoção de desconto à vista (condicionada ao método de pagamento [boleto](https://help.vtex.com/pt/tutorial/como-configurar-boleto-bancario--tutorials_447)), esse benefício será aplicado ao valor do produto antes do envio. +Para que essas promoções apareçam no Google Shopping, é preciso que os produtos atendam aos seguintes requisitos no Merchant Center: +- O preço base ou um valor mais alto precisa ter sido cobrado por 30 dias, consecutivos ou não, nos últimos 200 dias. +- O preço base precisa ser válido. +- O preço promocional precisa ser inferior ao preço base. +- O desconto da promoção precisa ser superior a 5% e inferior a 90% em relação ao preço base. + +Com seus produtos seguindo todos os requisitos acima, a ferramenta aplica o valor promocional previamente configurado na VTEX, nas visualizações do Google Shopping. + +
    + Caso exista uma promoção de desconto à vista (condicionada ao método de pagamento boleto ou pix), esse benefício será aplicado ao valor do produto antes do envio. +
    + +## Desconto vinculado ao método de pagamento + +A ativação de desconto atrelado a um método de pagamento é realizada em duas etapas: a [configuração do desconto](#configurar-desconto), do método de pagamento e, posteriormente, a ativação dos descontos na [configuração do conector](https://help.vtex.com/pt/tracks/configurar-integracao-com-o-google-shopping--25Sl7iOqq58PGfVfTAo8Xw/wWyl0Njxgs5KfXvxYZJrl). + +### Configurar desconto + +Para configurar um desconto vinculado a um método de pagamento, é necessário seguir as seguintes documentações: + +1. [Set a discount using the checkout API](https://developers.vtex.com/docs/guides/set-a-discount-using-the-checkout-api) para inserir qual o método de pagamento desejado na variável `paymentSystemToCheckFirstInstallment` e simular uma carrinho de comprar para verificar se a forma de pagamento foi atualizada. +2. [Configurar desconto de preço à vista](https://help.vtex.com/pt/tutorial/configurar-desconto-de-preco-a-vista--7Lfcj9Wb5dpYfA2gKkACIt) para atrelar o SKU ao meio de pagamento. +3. [Configurar desconto de preço à vista para Google Shooping](https://help.vtex.com/pt/tutorial/configurar-desconto-de-preco-a-vista-para-google-shopping--40K3R5d4NogMvCzIWdWt3e) + +Após seguir essas documentações, a ativação deverá ser realizada através da [Configuração do conector](https://help.vtex.com/pt/tracks/configurar-integracao-com-o-google-shopping--25Sl7iOqq58PGfVfTAo8Xw/wWyl0Njxgs5KfXvxYZJrl).
    -A ativação de pagamento por boleto é determinada na configuração do conector, no campo de preenchimento obrigatório Considerar desconto para pagamento com boleto no preço enviado (Desconto à vista). -
    + Quando há vários sellers vinculados a um produto na sua loja, para o Google Shopping a regra é anunciar a melhor oferta disponível. +
    -Além disso, quando há vários [sellers](https://help.vtex.com/pt/tutorial/o-que-e-um-seller--5FkLvhZ3Few4CWWIuYOK2w) vinculados a um produto na sua loja, para o Google Shopping a regra é anunciar a melhor oferta disponível. +
    + Cada promoção criada só pode ter um método de pagamento atrelado para que o desconto seja enviado ao Google Shooping. +
    diff --git a/docs/tracks/pt/defining-the-shipping-strategy-via.md b/docs/tracks/pt/defining-the-shipping-strategy-via.md index b2d63ac0e..62e38776f 100644 --- a/docs/tracks/pt/defining-the-shipping-strategy-via.md +++ b/docs/tracks/pt/defining-the-shipping-strategy-via.md @@ -3,8 +3,8 @@ title: 'Definir a Estratégia de Envio' id: 69cLhDK7PGOqgSs2EyqMke status: PUBLISHED createdAt: 2018-09-24T19:51:55.267Z -updatedAt: 2022-01-18T22:08:54.766Z -publishedAt: 2022-01-18T22:08:54.766Z +updatedAt: 2023-11-30T21:11:02.106Z +publishedAt: 2023-11-30T21:11:02.106Z firstPublishedAt: 2018-09-27T22:13:49.998Z contentType: trackArticle productTeam: Channels @@ -14,15 +14,15 @@ trackId: 3E9XylGaJ2wqwISGyw4GuY trackSlugPT: configurar-integracao-da-via-varejo --- -Para vender seus produtos na Via é preciso determinar uma [Estratégia de Envio](https://help.vtex.com/pt/tutorial/estrategia-de-envio--58vLBDbjYVQzJ6rRc5QNz3), ou seja, informar qual será a operação de entrega dos seus produtos. A Estratégia de Envio é composta de três etapas logísticas: [Política de Envio](https://help.vtex.com/pt/tutorial/politica-de-envio--tutorials_140), [Estoque](https://help.vtex.com/pt/tutorial/o-que-e-um-estoque--23kq5gUdY0QOymOu8QSGcA) e [Doca](https://help.vtex.com/pt/tracks/logistica-101--13TFDwDttPl9ki9OXQhyjx/4Rr5XpzAzUPv2Eo9Mh7cEj). +Para vender seus produtos na Casas Bahia Marketplace é preciso determinar uma [Estratégia de Envio](https://help.vtex.com/pt/tutorial/estrategia-de-envio--58vLBDbjYVQzJ6rRc5QNz3), ou seja, informar qual será a operação de entrega dos seus produtos. A Estratégia de Envio é composta de três etapas logísticas: [Política de Envio](https://help.vtex.com/pt/tutorial/politica-de-envio--tutorials_140), [Estoque](https://help.vtex.com/pt/tutorial/o-que-e-um-estoque--23kq5gUdY0QOymOu8QSGcA) e [Doca](https://help.vtex.com/pt/tracks/logistica-101--13TFDwDttPl9ki9OXQhyjx/4Rr5XpzAzUPv2Eo9Mh7cEj). É por meio da Doca que a Política de envio (transportadora) é associada ao Estoque da sua loja. A doca é o ponto intermediário entre a transportadora e o armazenamento da sua loja, e através da doca as condições entre transportadora e armazenagem são feitas. -Se for do seu interesse utilizar a mesma Estratégia de Envio definida para sua loja VTEX na integração com a Via, não é necessário criar novas configurações de logística. Se, no entanto, você deseja criar uma Estratégia de Envio específica para o marketplace, é necessário realizar os seguintes passos: +Se for do seu interesse utilizar a mesma Estratégia de Envio definida para sua loja VTEX na integração com a Casas Bahia Marketplace, não é necessário criar novas configurações de logística. Se, no entanto, você deseja criar uma Estratégia de Envio específica para o marketplace, é necessário realizar os seguintes passos: 1. [Cadastrar Política de envio](https://help.vtex.com/pt/tutorial/politica-de-envio--tutorials_140#cadastrar-uma-politica-de-envio), associada à política comercial usada na integração. 2. [Cadastrar Doca](https://help.vtex.com/pt/tutorial/como-cadastrar-doca--7K3FultD8I2cuuA6iyGEiW), associada à política comercial usada na integração. 3. [Cadastrar Estoque](https://help.vtex.com/pt/tutorial/gerenciar-estoque--tutorials_137), associado à Doca criada no passo anterior. -4. [Associar a política comercial](https://help.vtex.com/pt/tutorial/configurando-a-politica-comercial-para-marketplace--tutorials_404#estrategia-de-envio) da Via à doca. +4. [Associar a política comercial](https://help.vtex.com/pt/tutorial/configurando-a-politica-comercial-para-marketplace--tutorials_404#estrategia-de-envio) da Casas Bahia Marketplace à doca. Caso você queira conferir se as configurações foram realizadas corretamente, você pode fazer uma [simulação de envio](https://help.vtex.com/pt/tutorial/simulacao-de-frete--tutorials_144). O Simulador de envio é uma ferramenta que possibilita checar as condições de entrega do produto sem de fato abrir um pedido. diff --git a/docs/tracks/pt/delivery.md b/docs/tracks/pt/delivery.md index 6e0e6987f..20fd31821 100644 --- a/docs/tracks/pt/delivery.md +++ b/docs/tracks/pt/delivery.md @@ -18,7 +18,7 @@ Ao clicar em `Ir para a entrega`, o VTEX Sales App mostra os endereços disponí Alternativamente, o vendedor pode inserir um outro CEP no campo __Informe o CEP para ver as opções de entrega__ e, em seguida, clicar em `Confirmar`. -![instore-entrega-1](https://images.ctfassets.net/alneenqid6w5/6gysul2FyDXGWJRUC0nwJT/2b1d1f617824ddbac290d8ee0c98ead3/entrega-1.png) +![instore-entrega-1](//images.ctfassets.net/alneenqid6w5/6gysul2FyDXGWJRUC0nwJT/2b1d1f617824ddbac290d8ee0c98ead3/entrega-1.png) A tela seguinte permite definir escolhas de entrega. Como o VTEX Sales App lida com o estoque de múltiplas lojas, há diversas possibilidades de organização da entrega, dependendo de onde se encontram os produtos do carrinho. @@ -29,19 +29,19 @@ A tela seguinte permite definir escolhas de entrega. Como o VTEX Sales App lida - Retirar em uma loja física. - Personalizar por item. -![instore-definir-escolhas-de-entrega](https://images.ctfassets.net/alneenqid6w5/621Dlpel880kPOoL8Ur6id/697cb506db0466fd5f137629ec57458a/entrega-2.png) +![instore-definir-escolhas-de-entrega](//images.ctfassets.net/alneenqid6w5/621Dlpel880kPOoL8Ur6id/697cb506db0466fd5f137629ec57458a/entrega-2.png) ### Pontos de retirada Para opções de retirada em loja (pickup point), o sistema seleciona as lojas que têm os itens em estoque e mostra a loja mais próxima ao CEP do cliente, como sugestão. Se o vendedor quiser trocar a loja onde o cliente fará a coleta, basta clicar no botão `Alterar ponto de retirada`. -![31. VTEX Sales App - Product Overview - 11](https://images.ctfassets.net/alneenqid6w5/2lmJceEfryZV6OBtgGc3Tq/667f6c141be1ad04b2588fc6e28526be/entrega-retirada.png) +![31. VTEX Sales App - Product Overview - 11](//images.ctfassets.net/alneenqid6w5/2lmJceEfryZV6OBtgGc3Tq/667f6c141be1ad04b2588fc6e28526be/entrega-retirada.png) Ao clicar em `Alterar ponto de retirada`, o vendedor primeiro visualiza o ponto de retirada sugerido pelo sistema. Para ver os demais pontos de retirada disponíveis, é necessário clicar em `Ver todos os pontos de retirada`. -![31. VTEX Sales App - Product Overview - 12](https://images.ctfassets.net/alneenqid6w5/1ZUGWgHe2jI2ROLpIZ1HnN/e6a59ee600f6ae05a2d3e2a27cc8501e/31._VTEX Sales App_-_Product_Overview_-_12.png) +![31. VTEX Sales App - Product Overview - 12](//images.ctfassets.net/alneenqid6w5/1ZUGWgHe2jI2ROLpIZ1HnN/e6a59ee600f6ae05a2d3e2a27cc8501e/31._VTEX Sales App_-_Product_Overview_-_12.png) O VTEX Sales App mostrará, então, a lista de pontos de retirada, ordenada por menor distância do CEP do cliente. Também é possível escolher o ponto de retirada a partir da visualização no mapa, clicando na aba __Mapa__. -![31. VTEX Sales App - Product Overview - 13](https://images.ctfassets.net/alneenqid6w5/uT46sKKgmyT4Lmh8usLO3/3aa559f183e4d5dda3254844aac2fd19/31._VTEX Sales App_-_Product_Overview_-_13.png) +![31. VTEX Sales App - Product Overview - 13](//images.ctfassets.net/alneenqid6w5/uT46sKKgmyT4Lmh8usLO3/3aa559f183e4d5dda3254844aac2fd19/31._VTEX Sales App_-_Product_Overview_-_13.png) diff --git a/docs/tracks/pt/detaching-skus-by-specification.md b/docs/tracks/pt/detaching-skus-by-specification.md index 1803808cd..1c2bd4347 100644 --- a/docs/tracks/pt/detaching-skus-by-specification.md +++ b/docs/tracks/pt/detaching-skus-by-specification.md @@ -24,7 +24,7 @@ Essa ferramenta é indicada, principalmente, para lojas de vestuários, pois é A seguir, confira um exemplo de separação de SKUs por cor. Na imagem abaixo, a sandália em destaque apresenta duas cores diferentes no resultado da pesquisa: -![screencapture-footnotes-sandals-2021-02-11-14 21 21](https://images.ctfassets.net/alneenqid6w5/3wDeiYyhcz0BNUyJrDo7zI/d5d68b1a11e1c117ca11653239037005/screencapture-footnotes-sandals-2021-02-11-14_21_21.png) +![screencapture-footnotes-sandals-2021-02-11-14 21 21](//images.ctfassets.net/alneenqid6w5/3wDeiYyhcz0BNUyJrDo7zI/d5d68b1a11e1c117ca11653239037005/screencapture-footnotes-sandals-2021-02-11-14_21_21.png)

    Caso os resultados de busca sejam ordenados por relevância, os SKUs de um mesmo produto são agrupados, ou seja, aparecem um ao lado do outro.

    diff --git a/docs/tracks/pt/digital-wallet-e-wallet.md b/docs/tracks/pt/digital-wallet-e-wallet.md new file mode 100644 index 000000000..c7678f45b --- /dev/null +++ b/docs/tracks/pt/digital-wallet-e-wallet.md @@ -0,0 +1,24 @@ +--- +title: 'Carteira digital (ewallet)' +id: 7jLbdfch9Oe2yYbQa9zwE1 +status: PUBLISHED +createdAt: 2023-06-27T21:10:04.185Z +updatedAt: 2023-09-26T15:11:41.781Z +publishedAt: 2023-09-26T15:11:41.781Z +firstPublishedAt: 2023-06-27T21:47:02.764Z +contentType: trackArticle +productTeam: Shopping +slug: carteira-digital-e-wallet +locale: pt +trackId: 6X8YyZBoVJpz5R8oXciTyu +trackSlugPT: carteira-digital-e-wallet +--- + +Uma carteira digital (também chamada de ewallet) é um ambiente seguro onde podem ser armazenados dados bancários e de cartão de crédito. Essas informações ficam criptografadas no sistema e, quando acessadas pelo seu dono, podem ser usadas para realizar compras na internet. + +Comprar com uma carteira digital oferece mais segurança para o usuário, uma vez que ele não precisa informar seus dados de pagamento no checkout da loja. Ao invés disso, o usuário é redirecionado para o ambiente da carteira digital, onde deverá passar por etapas de autenticação. + +Com identidade confirmada e meio de pagamento escolhido, a compra volta ao fluxo normal e o pedido é concluído. Algumas carteiras digitais funcionam ainda como subadquirentes, permitindo que mesmo uma pessoa que não tenha cadastro seja capaz de realizar a compra por meio do seu ambiente. + +São exemplos de carteiras digitais que podem ser configuradas para a realização de pagamentos na sua loja VTEX: **Carteira Google**, **[Apple Pay](https://help.vtex.com/pt/tutorial/configurar-pagamentos-com-apple-pay--5L3NWMgvdKswWQa6eIc008),** **Samsung Pay, Paypal**, **Mercado** **Pago**, **PagSeguro**, **Stelo**, entre outras. + diff --git a/docs/tracks/pt/enabling-2-factor-authentication-login.md b/docs/tracks/pt/enabling-2-factor-authentication-login.md index c23e34f79..369f07051 100644 --- a/docs/tracks/pt/enabling-2-factor-authentication-login.md +++ b/docs/tracks/pt/enabling-2-factor-authentication-login.md @@ -32,7 +32,7 @@ Há duas opções de autenticação: - __App Google__ (chave gerada por aplicativo de autenticação) - __Mensagem SMS__ (chave enviada por mensagem de texto) -![2FA - Select - PT](https:https://images.ctfassets.net/alneenqid6w5/3WRZKKU8LuW00UkeoUoIEY/d7db18f01bf30d5c5838f27b24f08e32/2FA_-_Select_-_PT.png) +![2FA - Select - PT](https://images.ctfassets.net/alneenqid6w5/3WRZKKU8LuW00UkeoUoIEY/d7db18f01bf30d5c5838f27b24f08e32/2FA_-_Select_-_PT.png)
    Recomendamos o uso de aplicativo de autenticação, para que falhas na sua operadora de telefonia não inviabilizem seu login. Pelo aplicativo, a chave de acesso estará sempre disponível para uso. @@ -48,17 +48,17 @@ Para usar uma chave gerada por aplicativo de autenticação: 1. Baixe o aplicativo **Google Autenticator** ([App Store](https://itunes.apple.com/br/app/google-authenticator/id388497605?mt=8) / [Google Play](https://play.google.com/store/apps/details?id=com.google.android.apps.authenticator2&hl=pt_BR)). - ![2FA - App Download - PT](https:https://images.ctfassets.net/alneenqid6w5/icTTRRH1WH7FiiH0gLnxb/c0bc298cb4c870e271da368bb765e146/2FA_-_App_Download_-_PT.png) + ![2FA - App Download - PT](https://images.ctfassets.net/alneenqid6w5/icTTRRH1WH7FiiH0gLnxb/c0bc298cb4c870e271da368bb765e146/2FA_-_App_Download_-_PT.png) 2. Use o aplicativo para ler o QR Code com a câmera do seu celular. - ![2FA - App QR Code - PT](https:https://images.ctfassets.net/alneenqid6w5/1Nyt9wLnfYG5z75tUhinQ6/48d5047d5959b95f938efe35d7fa0983/2FA_-_App_QR_Code_-_PT.png) + ![2FA - App QR Code - PT](https://images.ctfassets.net/alneenqid6w5/1Nyt9wLnfYG5z75tUhinQ6/48d5047d5959b95f938efe35d7fa0983/2FA_-_App_QR_Code_-_PT.png) 3. Sua conta da VTEX será adicionada ao aplicativo, com um código de 6 dígitos. Insira o código para concluir seu login. *O código do app é atualizado periodicamente. Não será necessário memorizá-lo, basta consultar o aplicativo sempre que precisar.* - ![2FA - App Insert Code - PT](https:https://images.ctfassets.net/alneenqid6w5/NUKFyLNA9fWsBewD445Uy/58da9e3065ebec81f1528554808eee56/2FA_-_App_Insert_Code_-_PT.png) + ![2FA - App Insert Code - PT](https://images.ctfassets.net/alneenqid6w5/NUKFyLNA9fWsBewD445Uy/58da9e3065ebec81f1528554808eee56/2FA_-_App_Insert_Code_-_PT.png)
    Se você fizer login usando e-mail e senha no mesmo computador, a chave de acesso será solicitada a cada 3 dias. Quando isso acontecer, basta consultar o código no aplicativo. @@ -70,11 +70,11 @@ Para usar uma chave enviada por mensagem de texto: 1. Insira seu número de celular para enviarmos o código por SMS - não se esqueça de colocar o código de país e área. - ![2FA - SMS Insert Phone - PT](https:https://images.ctfassets.net/alneenqid6w5/116sok6Zd8sq69UPSSzs1w/d57d2ea05bb88182ab5b9df700fdadb2/2FA_-_SMS_Insert_Phone_-_PT.png) + ![2FA - SMS Insert Phone - PT](https://images.ctfassets.net/alneenqid6w5/116sok6Zd8sq69UPSSzs1w/d57d2ea05bb88182ab5b9df700fdadb2/2FA_-_SMS_Insert_Phone_-_PT.png) 2. Você receberá uma mensagem de texto da VTEX no celular indicado. Insira a chave de 6 dígitos para concluir seu login. - ![2FA - SMS Insert Code - PT](https:https://images.ctfassets.net/alneenqid6w5/6KbuUvMFupmJEMN6kTOZ4E/bf998e866456c232965f4bd845b65db1/2FA_-_SMS_Insert_Code_-_PT.png) + ![2FA - SMS Insert Code - PT](https://images.ctfassets.net/alneenqid6w5/6KbuUvMFupmJEMN6kTOZ4E/bf998e866456c232965f4bd845b65db1/2FA_-_SMS_Insert_Code_-_PT.png)
    Não podemos garantir que sua operadora de telefonia conseguirá entregar a chave de acesso sempre que necessário. Caso a mensagem de texto da VTEX não chegue, tente reenviar o código ou habilitar o 2FA por aplicativo. @@ -86,10 +86,10 @@ Para modificar as configurações de verificação em duas etapas: 1. Acesse suas configurações de usuário, clicando no círculo com suas iniciais no canto superior-direito do Admin. - ![2FA - User Initials - PT](https://images.ctfassets.net/alneenqid6w5/3ktWD1KvDLV499l40SxUc2/09b0b09ce0766a877961adaeadb3d273/2FA_-_User_Initials_-_PT.png) + ![2FA - User Initials - PT](//images.ctfassets.net/alneenqid6w5/3ktWD1KvDLV499l40SxUc2/09b0b09ce0766a877961adaeadb3d273/2FA_-_User_Initials_-_PT.png) 2. Clique em **Verificação em 2 passos** para visualizar suas configurações. - ![2FA - My User - PT](https://images.ctfassets.net/alneenqid6w5/O4jBeKN2RTMS0bKOWVJVK/f2f91e3154f9392fe1c96207101a627f/2FA_-_My_User_-_PT.png) + ![2FA - My User - PT](//images.ctfassets.net/alneenqid6w5/O4jBeKN2RTMS0bKOWVJVK/f2f91e3154f9392fe1c96207101a627f/2FA_-_My_User_-_PT.png) 3. Você poderá então alterar suas configurações seguindo passos similares aos apresentados nas seções acima para habilitar 2FA por [SMS](#habilitar-o-2fa-por-sms) e [aplicativo](#habilitar-o-2fa-por-aplicativo). diff --git a/docs/tracks/pt/enabling-a-sales-rep-code.md b/docs/tracks/pt/enabling-a-sales-rep-code.md index bf29478c7..aa36cb730 100644 --- a/docs/tracks/pt/enabling-a-sales-rep-code.md +++ b/docs/tracks/pt/enabling-a-sales-rep-code.md @@ -42,7 +42,7 @@ Depois de seguir essas recomendações, acesse o módulo __Configurações da lo Do lado direito da tela, você verá o arquivo `checkout-instore-custom.js`. -![vendorcode](https://images.ctfassets.net/alneenqid6w5/ZvQVCvlacD2AYf9eHKcxl/53885297fc0e0882178a6230815b2b6e/vendorcode.PNG) +![vendorcode](//images.ctfassets.net/alneenqid6w5/ZvQVCvlacD2AYf9eHKcxl/53885297fc0e0882178a6230815b2b6e/vendorcode.PNG) Acesse-o e adicione o seguinte trecho ao objeto `window.INSTORE_CONFIG`: @@ -64,7 +64,7 @@ Cada responsável deve preencher as propriedades do objeto `window.INSTORE_CONFI Por fim, finalize clicando no botão azul __Salvar__ localizado no topo da página. -![vendorcode2](https://images.ctfassets.net/alneenqid6w5/59lZVji41rXxNjVXhwC6Ae/76513fc455650813e5740e68882421dd/vendorcode2.PNG) +![vendorcode2](//images.ctfassets.net/alneenqid6w5/59lZVji41rXxNjVXhwC6Ae/76513fc455650813e5740e68882421dd/vendorcode2.PNG) ## Entendendo as propriedades diff --git a/docs/tracks/pt/enabling-cart-transfer-between-devices.md b/docs/tracks/pt/enabling-cart-transfer-between-devices.md index 17d86be15..7cdd8a408 100644 --- a/docs/tracks/pt/enabling-cart-transfer-between-devices.md +++ b/docs/tracks/pt/enabling-cart-transfer-between-devices.md @@ -34,11 +34,11 @@ window.INSTORE_CONFIG = { Após realizar essa alteração, abra o menu do inStore e atualize os dados, clicando no botão __Restaurar dados__. Feito isso, aparecerão duas bolinhas ao fim da página de identificação do inStore: -![24. Enable cart transfer between devices - 1](https://images.ctfassets.net/alneenqid6w5/4HXR0QuEd2wa6GiRFL9gsm/4515dcc3ca2bb5a7d6d2304886724704/24._Enable_cart_transfer_between_devices_-_1.png) +![24. Enable cart transfer between devices - 1](//images.ctfassets.net/alneenqid6w5/4HXR0QuEd2wa6GiRFL9gsm/4515dcc3ca2bb5a7d6d2304886724704/24._Enable_cart_transfer_between_devices_-_1.png) Ao arrastar a tela para a direita, você verá a tela para __Capturar Carrinho__, conforme mostra a imagem abaixo. -![24. Enable cart transfer between devices - 2](https://images.ctfassets.net/alneenqid6w5/2BdYpDo4UL0GETBeTM72u3/a017156e7e2beac121abb5d2cd0b1ba0/24._Enable_cart_transfer_between_devices_-_2.png) +![24. Enable cart transfer between devices - 2](//images.ctfassets.net/alneenqid6w5/2BdYpDo4UL0GETBeTM72u3/a017156e7e2beac121abb5d2cd0b1ba0/24._Enable_cart_transfer_between_devices_-_2.png) Nessa tela, é possível capturar um carrinho por um desses três métodos: - Código do carrinho @@ -49,4 +49,4 @@ Nessa tela, é possível capturar um carrinho por um desses três métodos: Para o vendedor compartilhar um carrinho, ele pode gerar um código numérico ou um QR Code. Para isso, estando na tela do carrinho, basta clicar no botão __Transferir__. Veja um exemplo na imagem abaixo. -![24. Enable cart transfer between devices - 3](https://images.ctfassets.net/alneenqid6w5/1rk5DOgk5a0XAWwWqLCO4t/dcc5225d218120953155432b30f43c21/24._Enable_cart_transfer_between_devices_-_3.png) +![24. Enable cart transfer between devices - 3](//images.ctfassets.net/alneenqid6w5/1rk5DOgk5a0XAWwWqLCO4t/dcc5225d218120953155432b30f43c21/24._Enable_cart_transfer_between_devices_-_3.png) diff --git a/docs/tracks/pt/enabling-order-filter-by-salesperson.md b/docs/tracks/pt/enabling-order-filter-by-salesperson.md index a393f8983..49a57d796 100644 --- a/docs/tracks/pt/enabling-order-filter-by-salesperson.md +++ b/docs/tracks/pt/enabling-order-filter-by-salesperson.md @@ -20,7 +20,7 @@ A mudança das configurações de filtro por vendedor, explicada neste artigo, e No inStore, é possível ver a listagem de todos os pedidos finalizados em uma loja: -![26. Enable order filter by salesperson - 1](https://images.ctfassets.net/alneenqid6w5/4pI7zxSaInuVvjIqWUK3Uv/ef9c2555f36f9bed41970a85727c2059/26._Enable_order_filter_by_salesperson_-_1.png) +![26. Enable order filter by salesperson - 1](//images.ctfassets.net/alneenqid6w5/4pI7zxSaInuVvjIqWUK3Uv/ef9c2555f36f9bed41970a85727c2059/26._Enable_order_filter_by_salesperson_-_1.png) Porém, algumas vezes faz sentido que um vendedor veja apenas os pedidos finalizados por ele. Para habilitar essa opção é necessário editar o arquivo `checkout-instore-custom.js`. @@ -43,4 +43,4 @@ Não remova nenhuma das outras propriedades presentes no objeto window.INS Após recarregar os dados do inStore, clicando no botão __Restaurar dados__, o vendedor verá apenas os pedidos fechados por ele, como no seguinte exemplo: -![26. Enable order filter by salesperson - 2](https://images.ctfassets.net/alneenqid6w5/4vi7YeUa3706ls0bQ2p0eE/343cfe8b50ae2956522bc5c79de8ec58/26._Enable_order_filter_by_salesperson_-_2.png) +![26. Enable order filter by salesperson - 2](//images.ctfassets.net/alneenqid6w5/4vi7YeUa3706ls0bQ2p0eE/343cfe8b50ae2956522bc5c79de8ec58/26._Enable_order_filter_by_salesperson_-_2.png) diff --git a/docs/tracks/pt/enabling-product-recommendations.md b/docs/tracks/pt/enabling-product-recommendations.md index bea6eeacf..9a604098b 100644 --- a/docs/tracks/pt/enabling-product-recommendations.md +++ b/docs/tracks/pt/enabling-product-recommendations.md @@ -22,7 +22,7 @@ Por padrão, o inStore mostra uma lista de produtos sugeridos ao vendedor em dua - No carrinho - Na página de produto -![25. Enable product recommendations - 1](https://images.ctfassets.net/alneenqid6w5/4j8YWYRuwENptnipUat6Wj/44401abb84a8aba3c3c89282afafc511/25._Enable_product_recommendations_-_1.png) +![25. Enable product recommendations - 1](//images.ctfassets.net/alneenqid6w5/4j8YWYRuwENptnipUat6Wj/44401abb84a8aba3c3c89282afafc511/25._Enable_product_recommendations_-_1.png) Caso deseje ocultar essas recomendações, é necessário editar os arquivos `checkout-instore-custom.css` e `checkout-instore-custom.js`. @@ -30,7 +30,7 @@ Caso deseje ocultar essas recomendações, é necessário editar os arquivos `ch Assim como o arquivo JavaScript de customização do inStore, o `checkout-instore-custom.css` deve ser acessado pelo painel administrativo da VTEX (conforme explicado no artigo [inStore Customizations](https://help.tex.com/tracks/instore-customizations--1z9kBm12oBPyVNDo1ivVc2/4mwdBrFsmE2EPE0FzgX28b)). -![25. Enable product recommendations - 2](https://images.ctfassets.net/alneenqid6w5/4jRvpkXNEW0k5kwXXxkRnG/fe7e30eef89ad19ad4d4bfc0ca9579a5/25._Enable_product_recommendations_-_2.png) +![25. Enable product recommendations - 2](//images.ctfassets.net/alneenqid6w5/4jRvpkXNEW0k5kwXXxkRnG/fe7e30eef89ad19ad4d4bfc0ca9579a5/25._Enable_product_recommendations_-_2.png) No arquivo `checkout-instore-custom.css`, inclua a seguinte regra de CSS: diff --git a/docs/tracks/pt/endless-aisle.md b/docs/tracks/pt/endless-aisle.md index e01bfe8e2..c3057284d 100644 --- a/docs/tracks/pt/endless-aisle.md +++ b/docs/tracks/pt/endless-aisle.md @@ -3,8 +3,8 @@ title: 'Prateleira Infinita' id: 40KMlmGI5tN0r0KPCDWgGn status: PUBLISHED createdAt: 2020-06-30T21:32:21.143Z -updatedAt: 2023-05-31T15:34:48.839Z -publishedAt: 2023-05-31T15:34:48.839Z +updatedAt: 2023-07-26T18:46:19.274Z +publishedAt: 2023-07-26T18:46:19.274Z firstPublishedAt: 2020-06-30T21:36:39.077Z contentType: trackArticle productTeam: Shopping diff --git a/docs/tracks/pt/entenda-como-os-clientes-chegam-ate-o-seu-whatsapp.md b/docs/tracks/pt/entenda-como-os-clientes-chegam-ate-o-seu-whatsapp.md index 9ceb9ef0d..9a8b66da2 100644 --- a/docs/tracks/pt/entenda-como-os-clientes-chegam-ate-o-seu-whatsapp.md +++ b/docs/tracks/pt/entenda-como-os-clientes-chegam-ate-o-seu-whatsapp.md @@ -16,11 +16,11 @@ trackSlugPT: suiteshare Você já criou o [chat](https://help.vtex.com/pt/tutorial/chat--2HdGrTcSYL1ZIXy7QTWE5), criou os [links](https://help.vtex.com/pt/tutorial/links--7h7YXPFovF2k5z6ZSZs5WB), a [captura](https://help.vtex.com/pt/tutorial/formulario-de-captura--6NJ6JyS3x5P2iWEZGadHAo) está funcionando perfeitamente, agora só precisamos entender de onde vieram esses clientes. Para fazer isso é super tranquilo, acesse o seu painel admin e clique em “_**Analisar**_”  -![Entenda como os clientes chegam até o seu WhatsApp 1](https://images.ctfassets.net/alneenqid6w5/5wsUGreWmGzlbgMNYFiKmg/996bf462e45d3274236d3d70246dca78/Screenshot_2022-08-25_at_15-24-42_Entenda_como_os_clientes_chegam_at___o_seu_WhatsApp.png) +![Entenda como os clientes chegam até o seu WhatsApp 1](//images.ctfassets.net/alneenqid6w5/5wsUGreWmGzlbgMNYFiKmg/996bf462e45d3274236d3d70246dca78/Screenshot_2022-08-25_at_15-24-42_Entenda_como_os_clientes_chegam_at___o_seu_WhatsApp.png) Acessando o painel, você terá as seguintes opções:  -![Entenda como os clientes chegam até o seu WhatsApp 2](https://images.ctfassets.net/alneenqid6w5/rERjlfyQ0Ck7UZTukK1nX/54d8ca1cdbb8216136dd9f19af636144/Screenshot_2022-08-25_at_15-25-53_Entenda_como_os_clientes_chegam_at___o_seu_WhatsApp.png) +![Entenda como os clientes chegam até o seu WhatsApp 2](//images.ctfassets.net/alneenqid6w5/rERjlfyQ0Ck7UZTukK1nX/54d8ca1cdbb8216136dd9f19af636144/Screenshot_2022-08-25_at_15-25-53_Entenda_como_os_clientes_chegam_at___o_seu_WhatsApp.png) **1 Geral:** Uma análise geral de todos os links criados na sua conta @@ -34,27 +34,27 @@ Acessando o painel, você terá as seguintes opções:  No analisar você consegue entender o número total de cliques no seu link, o relatório do mês, semana e diário.  -![Entenda como os clientes chegam até o seu WhatsApp 3](https://images.ctfassets.net/alneenqid6w5/1ks9WLyhVQ3X0jNrvOSVeT/9f0f3450ebe47a4fbe777d5052b52a5a/Screenshot_2022-08-25_at_15-32-26_Entenda_como_os_clientes_chegam_at___o_seu_WhatsApp.png) +![Entenda como os clientes chegam até o seu WhatsApp 3](//images.ctfassets.net/alneenqid6w5/1ks9WLyhVQ3X0jNrvOSVeT/9f0f3450ebe47a4fbe777d5052b52a5a/Screenshot_2022-08-25_at_15-32-26_Entenda_como_os_clientes_chegam_at___o_seu_WhatsApp.png) Além disso é possível filtrar períodos específicos  -![Entenda como os clientes chegam até o seu WhatsApp 4](https://images.ctfassets.net/alneenqid6w5/6SLlRKkWTRV7KdKYWVl8zs/3fb77230a60ed93026c8122a1be89711/Screenshot_2022-08-25_at_15-39-59_Entenda_como_os_clientes_chegam_at___o_seu_WhatsApp.png) +![Entenda como os clientes chegam até o seu WhatsApp 4](//images.ctfassets.net/alneenqid6w5/6SLlRKkWTRV7KdKYWVl8zs/3fb77230a60ed93026c8122a1be89711/Screenshot_2022-08-25_at_15-39-59_Entenda_como_os_clientes_chegam_at___o_seu_WhatsApp.png) Além disso é possível filtrar períodos específicos -![Entenda como os clientes chegam até o seu WhatsApp 5](https://images.ctfassets.net/alneenqid6w5/6EmQOv4uPAdhAxT2Mo8Nur/bb80d00d59f31098c0a90c49e94103b7/Screenshot_2022-08-25_at_15-42-13_Entenda_como_os_clientes_chegam_at___o_seu_WhatsApp.png) +![Entenda como os clientes chegam até o seu WhatsApp 5](//images.ctfassets.net/alneenqid6w5/6EmQOv4uPAdhAxT2Mo8Nur/bb80d00d59f31098c0a90c49e94103b7/Screenshot_2022-08-25_at_15-42-13_Entenda_como_os_clientes_chegam_at___o_seu_WhatsApp.png) Analisar também a região de onde o seu cliente está vindo -![Entenda como os clientes chegam até o seu WhatsApp 6](https://images.ctfassets.net/alneenqid6w5/5iYtWzO8XFn2oHCCe1GqZR/271dec5624608a53f1adff8e31347321/Screenshot_2022-08-25_at_15-43-10_Entenda_como_os_clientes_chegam_at___o_seu_WhatsApp.png) +![Entenda como os clientes chegam até o seu WhatsApp 6](//images.ctfassets.net/alneenqid6w5/5iYtWzO8XFn2oHCCe1GqZR/271dec5624608a53f1adff8e31347321/Screenshot_2022-08-25_at_15-43-10_Entenda_como_os_clientes_chegam_at___o_seu_WhatsApp.png) E a referência de domínio, de onde originou esse acesso  -![Entenda como os clientes chegam até o seu WhatsApp 7](https://images.ctfassets.net/alneenqid6w5/2mOHLwD91XCdPVFLplkdTb/01e92096688aa4cad6a2f2552c02bb2a/Screenshot_2022-08-25_at_15-47-17_Entenda_como_os_clientes_chegam_at___o_seu_WhatsApp.png) +![Entenda como os clientes chegam até o seu WhatsApp 7](//images.ctfassets.net/alneenqid6w5/2mOHLwD91XCdPVFLplkdTb/01e92096688aa4cad6a2f2552c02bb2a/Screenshot_2022-08-25_at_15-47-17_Entenda_como_os_clientes_chegam_at___o_seu_WhatsApp.png) Além de uma visão geral sobre dispositivos e navegadores -![Entenda como os clientes chegam até o seu WhatsApp 8](https://images.ctfassets.net/alneenqid6w5/7Ak1oh5FTardmnq18olO0U/3e2ac6b3487ee8a15c5ee369d999bf50/Screenshot_2022-08-25_at_15-48-00_Entenda_como_os_clientes_chegam_at___o_seu_WhatsApp.png) +![Entenda como os clientes chegam até o seu WhatsApp 8](//images.ctfassets.net/alneenqid6w5/7Ak1oh5FTardmnq18olO0U/3e2ac6b3487ee8a15c5ee369d999bf50/Screenshot_2022-08-25_at_15-48-00_Entenda_como_os_clientes_chegam_at___o_seu_WhatsApp.png) Gostou?  diff --git a/docs/tracks/pt/explained-search.md b/docs/tracks/pt/explained-search.md index 6f0a388ac..a0e68f773 100644 --- a/docs/tracks/pt/explained-search.md +++ b/docs/tracks/pt/explained-search.md @@ -26,5 +26,5 @@ Para utilizá-la, siga o passo a passo abaixo: 1. No Admin VTEX, acesse **Storefront**, ou digite **Storefront** na barra de busca no topo da página. 2. Em **Intelligent Search**, clique em **Explicação da busca**. -![Explicação da Busca](https://images.ctfassets.net/alneenqid6w5/5KrbVmzoI4woKzjxhsGJne/7b6559e6b60aacbd221d805318331bf0/explica____o_de_busca_pt.png) +![Explicação da Busca](//images.ctfassets.net/alneenqid6w5/5KrbVmzoI4woKzjxhsGJne/7b6559e6b60aacbd221d805318331bf0/explica____o_de_busca_pt.png) diff --git a/docs/tracks/pt/extensions-hub-1.md b/docs/tracks/pt/extensions-hub-1.md index 804f3e9a4..b70c9243c 100644 --- a/docs/tracks/pt/extensions-hub-1.md +++ b/docs/tracks/pt/extensions-hub-1.md @@ -18,6 +18,6 @@ O Hub de Extensões é uma seção do Admin que agrupa todas as informações e Para acessar o Hub de Extensões, vá ao painel lateral esquerdo do Admin, clique no ícone **Extensões** e ele estará visível na parte superior do menu. -![Extensions Hub painel](https://images.ctfassets.net/alneenqid6w5/6agEF92xgLL9slUgOgnI8j/8e71018376cc86219f4aa0ddd0d01ffa/Extensions_Hub_panel_PT.png) +![Extensions Hub painel](//images.ctfassets.net/alneenqid6w5/6agEF92xgLL9slUgOgnI8j/8e71018376cc86219f4aa0ddd0d01ffa/Extensions_Hub_panel_PT.png) No Hub de Extensões podem ser encontradas três páginas: **Loja de aplicativos**, **Parceiros** e **Gerenciamento de aplicativos**. A documentação sobre cada um deles pode ser vista nos artigos logo em seguida. diff --git a/docs/tracks/pt/extensions-hub-app-store.md b/docs/tracks/pt/extensions-hub-app-store.md index 7cb1ecbff..f0ea6a195 100644 --- a/docs/tracks/pt/extensions-hub-app-store.md +++ b/docs/tracks/pt/extensions-hub-app-store.md @@ -18,7 +18,7 @@ A App Store é a página do Admin onde você pode buscar, visualizar e obter app ## Página inicial -![Extensions Hub App Store página inicial](https://images.ctfassets.net/alneenqid6w5/3wzHr69aCqLuPG2cuT2e6y/ba56f15ab8cc4041dd0d8cf3d10afa1d/Extensions_Hub_App_Store_home_page_PT.png) +![Extensions Hub App Store página inicial](//images.ctfassets.net/alneenqid6w5/3wzHr69aCqLuPG2cuT2e6y/ba56f15ab8cc4041dd0d8cf3d10afa1d/Extensions_Hub_App_Store_home_page_PT.png) Ao entrar na loja, você estará na página inicial. Nesta página estão disponíveis as seguintes opções: @@ -28,13 +28,13 @@ Ao entrar na loja, você estará na página inicial. Nesta página estão dispon ## Busca -![Extensions Hub App Store busca](https://images.ctfassets.net/alneenqid6w5/1VuHQqhPZ9G88K3ZOQqny8/1cca7f3ff65a4568f6327cae2e4e6de0/Extensions_Hub_App_Store_search_PT.png) +![Extensions Hub App Store busca](//images.ctfassets.net/alneenqid6w5/1VuHQqhPZ9G88K3ZOQqny8/1cca7f3ff65a4568f6327cae2e4e6de0/Extensions_Hub_App_Store_search_PT.png) A busca permite que você pesquise por apps através do nome. Ao digitar na caixa de texto da busca e pressionar a tecla `Enter`, você será direcionado para a página de resultados da busca. Os resultados serão os apps cujos nomes correspondam ao texto inserido na busca. Os apps aparecem no formato de cartões quadrados, onde é possível ver o nome, o subtítulo e o custo do app. Ao clicar em um app, você será levado para a [página do app](#pagina-do-app). ## Página do app -![Extensions Hub App Store app page](https://images.ctfassets.net/alneenqid6w5/4VdhF4EhRvcktxnlqK0nt/c0e06d0a250b05fa32b97b4161fae294/Extensions_Hub_App_Store_app_page_PT.png) +![Extensions Hub App Store app page](//images.ctfassets.net/alneenqid6w5/4VdhF4EhRvcktxnlqK0nt/c0e06d0a250b05fa32b97b4161fae294/Extensions_Hub_App_Store_app_page_PT.png) Ao clicar em um app na página inicial ou na busca, você será direcionado para a página do respectivo app. Nesta página você encontrará todas as informações sobre o app, incluindo os custos, e a opção para baixá-lo. diff --git a/docs/tracks/pt/extensions-hub-partners.md b/docs/tracks/pt/extensions-hub-partners.md new file mode 100644 index 000000000..658cfbbe7 --- /dev/null +++ b/docs/tracks/pt/extensions-hub-partners.md @@ -0,0 +1,19 @@ +--- +title: 'Parceiros' +id: 3XkOpOSbeCJIcBL5dhuPq1 +status: PUBLISHED +createdAt: 2023-08-02T13:04:06.286Z +updatedAt: 2023-08-02T14:33:05.047Z +publishedAt: 2023-08-02T14:33:05.047Z +firstPublishedAt: 2023-08-02T14:33:05.047Z +contentType: trackArticle +productTeam: VTEX IO +slug: hub-de-extensoes-parceiros +locale: pt +trackId: AW7klkYMh557y5IUOgzco +trackSlugPT: hub-de-extensoes +--- + +
    +Conteúdo ainda não disponível. +
    diff --git a/docs/tracks/pt/filter-orders-by-vendor.md b/docs/tracks/pt/filter-orders-by-vendor.md index f171a4929..ed6389331 100644 --- a/docs/tracks/pt/filter-orders-by-vendor.md +++ b/docs/tracks/pt/filter-orders-by-vendor.md @@ -16,7 +16,7 @@ trackSlugPT: instore-setup No inStore é possível ver a listagem de todos os pedidos finalizados em uma loja: -![pedidos finalizados](https://images.ctfassets.net/alneenqid6w5/2bBNpiFuswIAqsc2EGuAMe/ee70cebba8bef3fe609f31dd5a7d905c/pedidos_finalizados.png) +![pedidos finalizados](//images.ctfassets.net/alneenqid6w5/2bBNpiFuswIAqsc2EGuAMe/ee70cebba8bef3fe609f31dd5a7d905c/pedidos_finalizados.png) Porém, algumas vezes faz sentido que um vendedor veja apenas os pedidos finalizados por ele. Para habilitar essa opção é necessário editar o arquivo `checkout-instore-custom.js` presente no admin do Portal. Por se tratar de um JavaScript presente em diversos fluxos de uso da aplicação, é importante que você tenha conhecimentos de programação antes de alterá-lo, para evitar a quebra de outras funcionalidades. @@ -37,4 +37,4 @@ __IMPORTANTE__: Não remova nenhuma das outras propriedades presentes no objeto Após recarregar o inStore o resultado deve ser o seguinte: -![pedidos finalizados filtrados por vendedor](https://images.ctfassets.net/alneenqid6w5/HhNBrdQZA2YAWQa8aUm6U/4f71b847a38caabe9b708bc070fda396/pedidos_finalizados_filtrados_por_vendedor.png) +![pedidos finalizados filtrados por vendedor](//images.ctfassets.net/alneenqid6w5/HhNBrdQZA2YAWQa8aUm6U/4f71b847a38caabe9b708bc070fda396/pedidos_finalizados_filtrados_por_vendedor.png) diff --git a/docs/tracks/pt/filters.md b/docs/tracks/pt/filters.md index b428b8a9d..c9edb0a97 100644 --- a/docs/tracks/pt/filters.md +++ b/docs/tracks/pt/filters.md @@ -3,8 +3,8 @@ title: 'Filtros' id: 50Dh4mpv0Sax0XpbvsjAtP status: PUBLISHED createdAt: 2020-03-05T17:44:58.362Z -updatedAt: 2023-05-05T19:32:35.780Z -publishedAt: 2023-05-05T19:32:35.780Z +updatedAt: 2024-06-04T15:34:47.299Z +publishedAt: 2024-06-04T15:34:47.299Z firstPublishedAt: 2020-03-05T19:54:44.962Z contentType: trackArticle productTeam: Marketing & Merchandising @@ -37,11 +37,13 @@ A funcionalidade de Filtros apresenta as seguintes funções: - Pesquisa que possibilita ao cliente buscar um termo dentro de um filtro. - Configurar e definir a quantidade máxima de opções em um filtro antes de gerar rolagem. - Configurar qual o layout em que um filtro será exibido. É possível escolher entre os seguintes formatos: - - Listagem vertical (formato padrão). - - Listagem horizontal: utilizada para exibir filtros como Tamanho e Cor. - - Barra deslizante: normalmente utilizada em filtros numéricos, alternando do valor mínimo para o máximo. - - Conjunto de intervalados: divisão de produtos em agrupamentos de valores a partir da quantidade de itens. - - Entrada de valores: permite ao cliente informar o valor “De” e “Até” que será usado para filtragem. + + - Listagem vertical (formato padrão). + - Listagem horizontal: utilizada para exibir filtros como Tamanho e Cor. + - Barra deslizante: utilizada para alternar do preço mínimo para o máximo. + - Entrada de valores: permite ao cliente informar o preço “De” e “Até” que será usado para filtragem. + +Confira o guia [Search Result](https://developers.vtex.com/docs/apps/vtex.search-result#:~:text=%7D-,filter%2Dnavigator.v3%20block,-This%20block%20renders) no Developer Portal para mais detalhes técnicos sobre a utilização de filtros.

    Apesar de lojas regionalizadas mostrarem apenas produtos disponíveis em uma determinada região na página de listagem de produtos, os filtros não levam em consideração a regionalização. Por conta dessa limitação, é possível que os clientes da loja selecionem valores de filtros que resultam em produtos indisponíveis em sua região.

    diff --git a/docs/tracks/pt/frontend-implementation.md b/docs/tracks/pt/frontend-implementation.md new file mode 100644 index 000000000..8a57f1d79 --- /dev/null +++ b/docs/tracks/pt/frontend-implementation.md @@ -0,0 +1,321 @@ +--- +title: 'Implementação de frontend' +id: 67SCtUreXxKYWhZh8n0zvZ +status: PUBLISHED +createdAt: 2024-01-31T22:25:47.689Z +updatedAt: 2024-03-07T17:10:29.946Z +publishedAt: 2024-03-07T17:10:29.946Z +firstPublishedAt: 2024-02-22T14:07:19.178Z +contentType: trackArticle +productTeam: Others +slug: implementacao-de-frontend +locale: pt +trackId: eSDNk26pdvemF3XKM0nK9 +trackSlugPT: trilha-da-loja-vtex +--- + +O frontend de uma loja online, também conhecido como frente de loja, é a interface visual e interativa da loja através da qual os clientes da loja interagem com produtos e executam ações, como navegar por categorias, pesquisar, e adicionar produtos ao carrinho. + +Este artigo tem como objetivo auxiliar na escolha de qual tecnologia usar para construir a frente de loja e quais configurações são necessárias para cada uma, considerando os seguintes pontos: + +- Tecnologias de desenvolvimento de frente de loja da VTEX. +- Principais funcionalidades de cada tecnologia. +- Etapas de desenvolvimento. + +O foco da implementação de frontend é uma etapa com foco em definir as tecnologias a serem implementadas, de acordo com as necessidades do negócio relacionadas à frente de loja. + +
    +O frontend pode ser implementado pelo time de desenvolvimento interno da empresa ou pelos nossos parceiros de implementação. Usuários com acesso ao Admin VTEX podem consultar a lista dos nossos parceiros pelo Partner Portal. +
    + +## Antes de começar + +Antes de começar a implementação do frontend, é recomendado que a loja tenha as seguintes etapas configuradas: + +| Etapa | Descrição | +| ----- | --------- | +| Definição da arquitetura da loja e sua estratégia de vendas | O time definiu a arquitetura da sua loja VTEX de acordo com as estratégias e necessidades do seu modelo de negócio.

    Mais informações no artigo [Contas e arquitetura](https://help.vtex.com/pt/tracks/trilha-da-loja-vtex--eSDNk26pdvemF3XKM0nK9/4yPqZQyj0t675QpcG7H6yl). | +| Configuração dos perfis de acesso | O time configurou os acessos necessários para usar a plataforma VTEX para cada [usuário](https://help.vtex.com/pt/tutorial/gerenciando-usuarios--tutorials_512).

    Mais informações no artigo [Perfis de acesso](https://help.vtex.com/pt/tutorial/perfis-de-acesso--7HKK5Uau2H6wxE1rH5oRbc). | +| Configuração do catálogo | O time configurou o [catálogo](https://help.vtex.com/pt/tracks/trilha-da-loja-vtex--eSDNk26pdvemF3XKM0nK9/75MX4aorniD0BYAB8Nwbo7#catalogo) com os produtos, a árvore de categoria e informações relacionadas, como descrições, imagens e preços, a fim de preencher e testar a loja, incluindo recursos como páginas de listagem de produtos (PLP), funcionalidade de pesquisa, páginas de detalhes de produtos (PDP) e checkout.

    A ausência de um catálogo pode resultar em testes incompletos e problemas de integração de dados, atrasando a implementação.

    Mais informações no artigo [Módulos da VTEX I](https://help.vtex.com/pt/tracks/trilha-da-loja-vtex--eSDNk26pdvemF3XKM0nK9/75MX4aorniD0BYAB8Nwbo7). | +| Definição dos aplicativos necessários à operação da loja | O time definiu os aplicativos, nativos ou de terceiros, necessários para a operação da loja.

    Para lojas que serão construídas usando [Store Framework](#store-framework), existe uma lista de apps nativos e de terceiros.

    Mais informações no artigo [VTEX IO apps](https://developers.vtex.com/docs/vtex-io-apps). | + +
    +A etapa de desenvolvimento pode acontecer em paralelo com outras etapas da Integrações de backend e configuração de módulos, como por exemplo as configurações de meios de pagamentos e logística. Isso vai depender do tipo de arquitetura e planejamento escolhidos para a loja VTEX e deve ser acompanhado pela agência implementadora ou Suporte VTEX. +
    + +## Tecnologias de desenvolvimento de frontend na VTEX + +A VTEX possui três tecnologias distintas para o desenvolvimento de frente de loja: a [FastStore](#FastStore), o [Store Framework](#store-framework) e o [CMS Portal Legado](https://help.vtex.com/pt/tracks/cms--2YcpgIljVaLVQYMzxQbc3z/1oN446gRGcR2s70RvBCAmj). O CMS Portal Legado foi a primeira tecnologia da VTEX para construção de frente de loja, baseada em HTML, CSS e JavaScript, e todo o desenvolvimento e a edição do código dessa tecnologia são feitos via Admin VTEX. + +
    +Apesar de ainda ser usado por algumas lojas, o CMS Portal Legado é uma tecnologia legada e não está mais disponível para lojas que estão iniciando com a VTEX. +
    + +As próximas seções são sobre as principais características e funcionalidades da FastStore e do Store Framework. + +## FastStore + +FastStore é uma inovação em tecnologia de frente de loja para times de desenvolvimento criarem lojas com foco em performance e estabilidade, além de ser uma tecnologia de fácil manutenção, inclusive na edição de páginas do site da loja. + +Esta tecnologia é um _toolkit open-source_ baseado em _React_ e na arquitetura [Jamstack](https://jamstack.org/). Para obter mais informações, basta consultar o portal de documentação da [FastStore](https://www.faststore.dev/docs). + +### Principais funcionalidades da FastStore + +A tabela a seguir apresenta algumas das principais funcionalidades da FastStore: + +| Funcionalidade | Descrição | +| -------------- | --------- | +| [Starter](https://starter.vtex.app/) | Template funcional projetado para o desenvolvimento rápido da loja, e que já integra os componentes da [FastStore UI](https://www.faststore.dev/components). Inclui páginas como Home, páginas de lista de produtos (PLPs), páginas de detalhes do produto (PDPs) e também a funcionalidade minicart. | +| [FastStore UI](https://www.faststore.dev/components) | Biblioteca de componentes para ecommerce que fornece recursos e estilo básico, tornando mais rápida a implementação e personalização de frentes de loja. | +| Tecnologia *headless* | Processo de customização que separa o código da loja desenvolvido pelo time de desenvolvimento do código base fornecido pela VTEX. Isso simplifica as atualizações do frontend da loja, permitindo atualizações sem impactar o código customizado. | +| Integração com o [GitHub](https://github.com/) | Os times de desenvolvimento podem gerenciar todo o código da frente de loja utilizando o [GitHub](https://github.com/). | +| [Headless CMS](https://www.faststore.dev/docs/headless-cms-overview) | Sistema de gerenciamento de conteúdo (CMS) que permite a edição e criação de novas páginas e a pré-visualização de mudanças no conteúdo. | +| Verificações automatizadas | Testes funcionais e a avaliação da performance da loja e da qualidade do código são executados continuamente de forma automatizada para detectar lentidão e bugs durante todo o estágio de desenvolvimento da frente de loja. | +| Integração com [Intelligent Search](https://www.faststore.dev/docs/getting-started-requirements#enable-the-vtex-intelligent-search-app-in-your-account) | Funcionalidade de preenchimento automático na barra de pesquisa, juntamente com sugestões de pesquisa e produtos com base em preferências configuráveis. | +| Integrações com [Checkout](https://www.faststore.dev/docs/go-live/4-integrating-the-vtex-checkout), [Minha Conta](https://www.faststore.dev/docs/go-live/5-integrating-the-vtex-order-placed-and-my-account) e [Login](https://www.faststore.dev/docs/go-live/3-integrating-the-the-vtex-login) | Integração com outras etapas da jornada de compra dos clientes. Lojas VTEX previamente desenvolvidas com o Store Framework podem manter configurações relacionadas ao Checkout, Minha Conta e Login quando migradas para a FastStore, pois ambas se beneficiam da mesma infraestrutura. | + +## Store Framework + +Store Framework é uma solução já estabelecida de tecnologia *framework* de implementação de frentes de loja *low-code* com foco no modelo composable commerce, ou seja, o framework possibilita a combinação de diferentes apps do [VTEX IO](https://developers.vtex.com/docs/guides/vtex-io-documentation-what-is-vtex-io) para formar a frente de loja. + +Nesta tecnologia, a implementação e o lançamento da loja são focados em componentes pré-construídos, também conhecidos como blocos, e na possibilidade de customização desses componentes, conforme a necessidade do modelo de negócio. Este *framework* é baseado em: + +- React +- TypeScript +- Node.js +- GraphQL + +Para obter mais informações, basta acessar o artigo [What is VTEX Store Framework](https://developers.vtex.com/docs/guides/vtex-io-documentation-what-is-vtex-store-framework). + +### Ambiente de desenvolvimento + +Ao falar de implementação de frontend, é preciso lembrar que o [VTEX IO](https://developers.vtex.com/docs/guides/vtex-io-documentation-what-is-vtex-io) não é uma tecnologia de construção de frente de loja, mas sim uma plataforma de desenvolvimento. O Store Framework é uma tecnologia de construção de frente de loja que é executada pelo VTEX IO, que por sua vez é uma solução de desenvolvimento e execução em nuvem de aplicativos personalizados e frentes de loja. + +Isso significa que ao trabalhar com VTEX IO, a pessoa desenvolve seu código localmente. Porém, quando se trata de implantar e executar a loja, o VTEX IO gerencia a infraestrutura, CI/CD e segurança, além de cuidar do processo de implantação. A imagem abaixo apresenta como estes conceitos se relacionam entre si: + +![Arquitetura de desenvolvimento frontend](//images.ctfassets.net/alneenqid6w5/70awnhEGvAlpk5NBrGJJJ6/a552a6ae6c50ef92304ff8f11e651cbf/frontend_image2_PT.png) + +### Principais funcionalidades do Store Framework + +A tabela a seguir apresenta algumas das principais funcionalidades do Store Framework: + +| Funcionalidade | Descrição | +| -------------- | --------- | +| [Starter](https://github.com/vtex-apps/store-theme) | Template funcional projetado para o desenvolvimento rápido da loja, e que já integra os componentes pré-construídos. | +| [Componentes pré-construídos](https://developers.vtex.com/docs/vtex-io-apps) | Componentes nativos baseados em *React*. | +| Arquitetura modular | Personalização e reutilização do código de elementos da interface para lançar e replicar lojas rapidamente. | +| [Workspaces e ambientes de testes](https://developers.vtex.com/docs/guides/vtex-io-documentation-workspace) | Permite criar diferentes versões da loja e testá-las previamente para realizar alterações com segurança. | +| [Site Editor](https://help.vtex.com/pt/tutorial/site-editor-visao-geral--299Dbeb9mFczUTyNQ9xPe1) | Sistema de gerenciamento de conteúdo (CMS) para edição de templates e construção de novas páginas no site da loja. | +| [Testes A/B nativos](https://developers.vtex.com/docs/guides/ab-tests) | Permite testar e validar qual a versão da loja com as maiores taxas de conversão. | +| Integração com [Intelligent Search](https://help.vtex.com/tracks/vtex-intelligent-search--19wrbB7nEQcmwzDPl1l4Cb/3qgT47zY08biLP3d5os3DG) | Funcionalidade de preenchimento automático na barra de pesquisa, juntamente com sugestões de pesquisa e produtos com base em suas preferências. | +| [Progressive Web App (PWA)](https://help.vtex.com/pt/tutorial/habilitando-notificacoes-pwa-da-loja--1be3ZPhbsgZSbE7h5H46pG) | Permite experiências nativas semelhantes a aplicativos em qualquer dispositivo com tecnologia pronta para PWA. | +| [Cross-border](https://help.vtex.com/pt/tracks/cms--2YcpgIljVaLVQYMzxQbc3z/5qgXy9Erm7FDP3UB5Ox8Bs?&utm_source) | Permite que uma loja [multiloja](https://help.vtex.com/pt/tracks/trilha-da-loja-vtex--eSDNk26pdvemF3XKM0nK9/4yPqZQyj0t675QpcG7H6yl#multiloja) VTEX opere em diferentes países com uma abordagem própria para cada um deles. | +| Integração com Checkout, [Minha Conta](https://help.vtex.com/pt/tutorial/como-funciona-a-minha-conta--2BQ3GiqhqGJTXsWVuio3Xh) e Login | Integração com outras etapas da jornada de compra do cliente. | + +## Escolhendo a tecnologia de frontend + +Ao escolher entre Store Framework e FastStore, o time deve avaliar as necessidades específicas do projeto e considerar a experiência da equipe com ambas as tecnologias. + +O Store Framework é uma opção mais madura, oferecendo uma estrutura flexível adequada para casos de uso complexos, bem como suporte para lojas que operam internacionalmente e com vários idiomas. +Para lojas B2B, o Store Framework é uma ótima opção, uma vez que disponibiliza o [B2B Suite](https://developers.vtex.com/docs/apps/vtex.b2b-suite), um aplicativo que permite o gerenciamento de organizações, permissões de frente de loja, e configurações de checkout para relacionamentos comerciais B2B. + +A FastStore é uma alternativa em evolução mais recente focada na performance da loja. Esta solução oferece uma experiência de carregamento rápido, o que é essencial para manter os visitantes da loja engajados e reduzir as taxas de abandono de carrinho. Para casos de uso mais simples e com foco em performance, a FastStore pode ser a tecnologia mais recomendada. + +
    +A equipe de suporte da VTEX pode auxiliar no momento de escolher entre uma das tecnologias de storefront disponíveis. +
    + +A tabela abaixo compara as duas tecnologias de acordo com suas principais funcionalidades: + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
    FuncionalidadeStore FrameworkFastStore
    Starter (template inicial)O Store Theme é o template inicial no qual o time pode usar de base para iniciar o projeto da loja ou iniciar do zero.O Starter FastStore já é disponibilizado ao finalizar o Onboarding da FastStore. Isso permite que o time comece o projeto com um template base focado em performance.
    DesempenhoOs recursos de SSR (Server Side Rendering) geram todo o HTML de uma página no servidor em resposta a uma solicitação de página, enquanto o SPA (Single Page Application) carrega elementos como o cabeçalho apenas uma vez que a página é carregada.Possibilidade de máxima performance, já que utiliza a arquitetura Jamstack para criar as páginas do site da loja com antecedência, tornando a entrega do site mais rápida e eficiente em termos de recursos.
    Tech Stack +
      +
    • TypeScript +
    • React +
    • GraphQL +
    • Node.js +
    +
    +
      +
    • TypeScript +
    • React +
    • Next.js +
    • GraphQL +
    • Node.js +
    +
    Customizações de componentesFlexível e de fácil personalização.Permite a customização de componentes nativos e garante a performance da loja a partir de boas práticas.
    Gerenciamento do códigoUtiliza Workspaces e a arquitetura do VTEX IO para o versionamento, atualização e rollback dos componentes e aplicativos.Utiliza o GitHub e o conceito de branches para a colaboração. Os usuários autorizados no repositório da frente de loja no GitHub podem visualizar e colaborar com o código.
    Community and Support + + + +
    Performance Monitoring and Analytics + + +
      +
    • Possibilidade de configurar o módulo de Analytics nativo. +
    • Possibilidade de aumentar o desempenho do site da loja usando ferramentas indicadas para tecnologia. +
    +
    Sistema de Gerenciamento de Conteúdo (CMS)Compatível com o Site Editor.Compatível com o Headless CMS.
    + +## Etapas de desenvolvimento + +Antes de lançar a loja em produção e do [go-live](https://help.vtex.com/pt/tracks/trilha-da-loja-vtex--eSDNk26pdvemF3XKM0nK9/6xYnNxDHUcY6FyChgziCoH), é importante listar as configurações e funcionalidades essenciais a serem incluídas na frente de loja. Essas definições auxiliam na definição do Mínimo Produto Viável (MVP) para a frente de loja. Por isso, os próximos tópicos indicam: + +- [Requisitos para um MVP da FastStore](#requisitos-para-um-mvp-da-faststore) +- [Requisitos para um MVP do Store Framework](#requisitos-para-um-mvp-do-store-framework) + +
    +As recomendações a seguir são para configurações básicas de frente de loja. Dependendo da arquitetura escolhida para a operação da loja, outras configurações podem ser necessárias. +
    + +### Desenvolvendo com a FastStore + +O time de desenvolvimento deve iniciar um novo projeto com a FastStore através do processo de [Onboarding](https://www.faststore.dev/docs/getting-started/1-faststore-onboarding). Ao final desse processo, o time estará com uma loja básica e funcional baseada no [Starter da FastStore](https://starter.vtex.app/). Feito isso, os requisitos básicos da página já estarão implementados, são eles: + +- Home +- *Product Listing Page* (PLP) +- *Product Details Page* (PDP) +- *Minicart* + +![FastStore template](//images.ctfassets.net/alneenqid6w5/gRMxctAER60dhr8UEIEh2/56b79e81aae806bf7ab17d6088267f90/frontend_image4_ALL.png) + +#### Requisitos para um MVP da FastStore + +São apresentados a seguir os requisitos para cada tema: + +- Catálogo + - [Cadastrar produtos e SKUs](https://help.vtex.com/pt/tutorial/cadastrando-produtos--tutorials_2567) + - [Construir a árvore de categorias](https://help.vtex.com/pt/tutorial/cadastrar-uma-categoria--tutorials_206) ([departamentos](https://help.vtex.com/pt/tutorial/o-que-e-um-departamento--22rKjmYWVmmKAK8CWa8yKw), [categorias](https://help.vtex.com/pt/tutorial/o-que-e-uma-categoria--6HV4Q3E2FauUoOQoiCCgCg) e [subcategorias](https://help.vtex.com/pt/tutorial/o-que-e-uma-subcategoria--2cb0aRkG3i6AeiAMM24iwY)) + - [Definir filtros e tipos de especificações por categoria](https://help.vtex.com/pt/tutorial/criando-grupo-de-especificacoes-em-uma-categoria--tutorials_246) + - [Cadastrar imagens dos SKUs](https://help.vtex.com/pt/tutorial/campos-de-cadastro-de-sku--21DDItuEQc6mseiW8EakcY#imagens) + - [Cadastrar preços dos SKUs](https://help.vtex.com/pt/tracks/precos-101--6f8pwCns3PJHqMvQSugNfP/P99EjtrlRHk92Q8qDPq29) + - [Gerenciar inventário](https://help.vtex.com/pt/tutorial/gerenciar-itens-em-estoque--tutorials_139) +- VTEX Intelligent Search + - [Integrar a app de Intelligent Search na conta](https://www.faststore.dev/docs/getting-started-requirements#enable-the-vtex-intelligent-search-app-in-your-account) +- Integração com Headless CMS + - [Configurar o Headless CMS na conta](https://www.faststore.dev/docs/headless-cms-integration/1-configuring-the-vtex-account) + - [Definir content types e seções que estarão disponíveis](https://www.faststore.dev/docs/headless-cms-integration/2-setting-up-the-headless-cms) + - Criar e editar páginas usando o Headless CMS no Admin VTEX +- Página Home + - Editar os componentes e estilos já apresentados no [Starter](https://starter.vtex.app/) +- Página de Login + - [Integrar com o VTEX Login](https://www.faststore.dev/docs/go-live/3-integrating-the-the-vtex-login) + - Editar os componentes e estilos já apresentados no [Starter](https://starter.vtex.app/) +- Product Listing Page (PLP) + - Editar os componentes e estilos já apresentados no [Starter](https://starter.vtex.app/office) +- Product Details Page (PDP) + - Editar os componentes e estilos já apresentados no [Starter](https://starter.vtex.app/4k-philips-monitor-99988213/p) +- Minicart configuration + - Editar os componentes e estilos já apresentados no [Starter](https://starter.vtex.app/) +- Checkout + - Integrar com o [VTEX Checkout](https://www.faststore.dev/docs/go-live/4-integrating-the-vtex-checkout) + - Integrar com [VTEX Order Placed e My Account](https://www.faststore.dev/docs/go-live/5-integrating-the-vtex-order-placed-and-my-account) +- Logística + - [Cadastrar doca](https://help.vtex.com/pt/tutorial/gerenciar-doca--7K3FultD8I2cuuA6iyGEiW) + - [Cadastrar estratégia de envio](https://help.vtex.com/pt/tutorial/estrategia-de-envio--58vLBDbjYVQzJ6rRc5QNz3) + - [Relacionar estratégia de envio e estoque com a doca](https://help.vtex.com/pt/tutorial/gerenciar-doca--7K3FultD8I2cuuA6iyGEiW) +- Payments + - [Configurar o conector Promissórias](https://help.vtex.com/pt/tutorial/configurar-o-conector-promissorias--7Gy0SJRVS0Qi2CuWMAqQc0) + - [Cadastrar afiliações de gateway](https://help.vtex.com/pt/tutorial/afiliacoes-de-gateway--tutorials_444) +- Performance e SEO + - Aumentar o desempenho do site da loja usando ferramentas indicadas [para tecnologia](https://v1.faststore.dev/how-to-guides/performance) +- Métricas + - Configurar o módulo de [Analytics](https://v1.faststore.dev/reference/sdk/analytics) + +### Desenvolvendo com o Store Framework + +O time de desenvolvimento deve iniciar um novo projeto com o Store Framework clonando e [linkando](https://developers.vtex.com/docs/guides/vtex-io-documentation-linking-an-app) o [Store Theme](https://github.com/vtex-apps/store-theme) em um [workspace de desenvolvimento](https://developers.vtex.com/docs/guides/vtex-io-documentation-creating-a-development-workspace). O Store Theme é um template funcional básico para iniciar a loja com componentes e páginas essenciais, tais como: + +- *Home* +- *Product Listing Page* (PLP) +- *Product Details Page* (PDP) + +![Store Framework template](//images.ctfassets.net/alneenqid6w5/5TpA31coQ1lu5ZoMkj8boS/d1f1bfb2f0e46ff3755375e00658a466/frontend_image5_ALL.png) + +#### Requisitos para um MVP do Store Framework + +São apresentados a seguir os requisitos para cada tema: + +- Catálogo + - [Cadastrar produtos e SKUs](https://help.vtex.com/pt/tutorial/cadastrando-produtos--tutorials_2567) + - [Construir a árvore de categorias](https://help.vtex.com/pt/tutorial/cadastrar-uma-categoria--tutorials_206) ([departamentos](https://help.vtex.com/pt/tutorial/o-que-e-um-departamento--22rKjmYWVmmKAK8CWa8yKw), [categorias](https://help.vtex.com/pt/tutorial/o-que-e-uma-categoria--6HV4Q3E2FauUoOQoiCCgCg) e [subcategorias](https://help.vtex.com/pt/tutorial/o-que-e-uma-subcategoria--2cb0aRkG3i6AeiAMM24iwY)) + - [Definir filtros e tipos de especificações por categoria](https://help.vtex.com/pt/tutorial/criando-grupo-de-especificacoes-em-uma-categoria--tutorials_246) + - [Cadastrar imagens dos SKUs](https://help.vtex.com/pt/tutorial/campos-de-cadastro-de-sku--21DDItuEQc6mseiW8EakcY#imagens) + - [Cadastrar preços dos SKUs](https://help.vtex.com/pt/tracks/precos-101--6f8pwCns3PJHqMvQSugNfP/P99EjtrlRHk92Q8qDPq29) + - [Gerenciar inventário](https://help.vtex.com/pt/tutorial/gerenciar-itens-em-estoque--tutorials_139) +- VTEX Inteligent Search + - [Integrar a app de Intelligent Search na conta](https://help.vtex.com/pt/tracks/vtex-intelligent-search--19wrbB7nEQcmwzDPl1l4Cb/3qgT47zY08biLP3d5os3DG) +- Página Home + - Editar os componentes e estilos já apresentados no [Starter](https://storetheme.vtex.com/) +- Página de Login + - Integrar com o VTEX Login + - Editar os componentes e estilos já apresentados no [Starter](https://storetheme.vtex.com/) +- Product Listing Page (PLP) + - Editar os componentes e estilos já apresentados no [Starter](https://storetheme.vtex.com/clothing?_q=clothing&map=ft) +- Product Details Page (PDP) + - Editar os componentes e estilos já apresentados no [Starter](https://storetheme.vtex.com/ten-top-shirts/p) +- Minicart configuration + - Editar os componentes e estilos já apresentados no [Starter](https://storetheme.vtex.com/) +- Logística + - [Cadastrar doca](https://help.vtex.com/pt/tutorial/gerenciar-doca--7K3FultD8I2cuuA6iyGEiW) + - [Cadastrar estratégia de envio](https://help.vtex.com/pt/tutorial/estrategia-de-envio--58vLBDbjYVQzJ6rRc5QNz3) + - [Relacionar estratégia de envio e estoque com doca](https://help.vtex.com/pt/tutorial/gerenciar-doca--7K3FultD8I2cuuA6iyGEiW) +- Pagamentos + - [Configurar o conector Promissórias](https://help.vtex.com/pt/tutorial/configurar-o-conector-promissorias--7Gy0SJRVS0Qi2CuWMAqQc0) + - [Cadastrar afiliações de gateway](https://help.vtex.com/pt/tutorial/registering-gateway-affiliations/) +- Performance + - Aumentar o desempenho do site da loja usando ferramentas de [otimização de desempenho](https://developers.vtex.com/docs/guides/vtex-io-documentation-best-practices-for-optimizing-performance) +- Métricas + - Configurar o [Google Tag Manager](https://developers.vtex.com/docs/guides/google-tag-manager) diff --git a/docs/tracks/pt/frontend.md b/docs/tracks/pt/frontend.md index 5f1bb936f..baad22859 100644 --- a/docs/tracks/pt/frontend.md +++ b/docs/tracks/pt/frontend.md @@ -26,7 +26,7 @@ A maneira como essa extensão de funcionalidades ocorre é através de apps VTEX O Store Framework é uma solução para construção de frente de loja que se alavanca do VTEX IO. Através dela podemos contar com a interface amigável do [Site Editor](https://help.vtex.com/pt/tutorial/site-editor-overview--299Dbeb9mFczUTyNQ9xPe1) e tornar o gerenciamento de conteúdo da loja mais simples. -![vtex io](https://images.ctfassets.net/alneenqid6w5/2ihbniXa1S2L7pLOPP0E3o/51d67a21e5ab6bf0517fee83f9455337/image3.png) +![vtex io](//images.ctfassets.net/alneenqid6w5/2ihbniXa1S2L7pLOPP0E3o/51d67a21e5ab6bf0517fee83f9455337/image3.png) Lojas criadas com o Store Framework também contam com as features de: - **[Intelligent Search](https://help.vtex.com/pt/tracks/vtex-intelligent-search--19wrbB7nEQcmwzDPl1l4Cb/3qgT47zY08biLP3d5os3DG)**: ferramenta de busca, que corrige erros ortográficos e possibilita regras condicionais para exibição do resultado de busca. diff --git a/docs/tracks/pt/get-visitors-from-my-website-and-social-networks-to-whatsapp.md b/docs/tracks/pt/get-visitors-from-my-website-and-social-networks-to-whatsapp.md index 96b2f6b5b..fcd6069ce 100644 --- a/docs/tracks/pt/get-visitors-from-my-website-and-social-networks-to-whatsapp.md +++ b/docs/tracks/pt/get-visitors-from-my-website-and-social-networks-to-whatsapp.md @@ -22,7 +22,7 @@ Primeiro, você já deve ter criado os links, caso não tenha criado clique aqui Agora é só criar seus anúncios no Facebook, Instagram e outras redes que utilizar, e inserir seu link no campo de texto. Seu cliente irá diretamente para a conversa no WhatsApp com a sua empresa. -![Levar os visitantes do meu site e redes sociais para o WhatsApp 1](https://images.ctfassets.net/alneenqid6w5/44eCSKO1yJcy816ZA4wKlR/2f95d30387906b9d67ee953c6d484e31/Screenshot_2022-08-25_at_15-09-21_Levar_os_visitantes_do_meu_site_e_redes_sociais_para_o_WhatsApp.png) +![Levar os visitantes do meu site e redes sociais para o WhatsApp 1](//images.ctfassets.net/alneenqid6w5/44eCSKO1yJcy816ZA4wKlR/2f95d30387906b9d67ee953c6d484e31/Screenshot_2022-08-25_at_15-09-21_Levar_os_visitantes_do_meu_site_e_redes_sociais_para_o_WhatsApp.png) Além de levar o seu cliente diretamente para o WhatsApp de forma rápida e fácil, você ainda pode capturar informações diretamente para o seu CRM, analisar quais redes estão lhe trazendo mais clientes, além do Remarketing no seu link.  diff --git a/docs/tracks/pt/getting-started-with-logistics.md b/docs/tracks/pt/getting-started-with-logistics.md index f7137509d..23745b7ab 100644 --- a/docs/tracks/pt/getting-started-with-logistics.md +++ b/docs/tracks/pt/getting-started-with-logistics.md @@ -56,7 +56,7 @@ De forma resumida, o módulo **Estoque & entrega** divide-se nas seguintes seç * **Configurações**: configurações gerais de logística, como habilitar a notificação de estoque crítico. * **[Pontos de retirada](https://help.vtex.com/pt/tutorial/como-funcionam-pontos-de-retirada--2fljn6wLjn8M4lJHA6HP3R)**: seção para cadastro de pontos físicos onde os clientes podem retirar seus pedidos. - ![estoque e entregaPT](https://images.ctfassets.net/alneenqid6w5/21rlEVE55jPh2hYBKTn99U/4dff7a2616eb80d8ec89344ec2d2363c/estoque_e_entregaPT.png) + ![estoque e entregaPT](//images.ctfassets.net/alneenqid6w5/21rlEVE55jPh2hYBKTn99U/4dff7a2616eb80d8ec89344ec2d2363c/estoque_e_entregaPT.png)
    Clientes que utilizam o VTEX Shipping Network acessam a funcionalidade pelo módulo Estoque & Entrega. diff --git a/docs/tracks/pt/go-live-process.md b/docs/tracks/pt/go-live-process.md index 694d9ef21..c9f8884fa 100644 --- a/docs/tracks/pt/go-live-process.md +++ b/docs/tracks/pt/go-live-process.md @@ -1,10 +1,10 @@ --- title: 'Realizando o go-live da sua loja' id: 1iP90RcJvlrfQhnlxM54wo -status: PUBLISHED +status: CHANGED createdAt: 2022-12-09T19:12:28.218Z -updatedAt: 2023-03-27T14:51:55.484Z -publishedAt: 2023-03-27T14:51:55.484Z +updatedAt: 2024-05-24T14:32:56.445Z +publishedAt: 2024-01-31T13:30:12.446Z firstPublishedAt: 2022-12-09T22:09:43.345Z contentType: trackArticle productTeam: Reliability @@ -18,7 +18,7 @@ Se você já [configurou o funcionamento da sua loja](https://help.vtex.com/pt/t Neste tutorial você encontra o passo a passo detalhado de como realizar o go-live da sua loja. -![Go-live](https://images.ctfassets.net/alneenqid6w5/1DBW4Cw10Z3Gt4orXMAqWE/032594f36e1fe4fda13252502060b753/go_live_pt.jpg) +![Go-live](//images.ctfassets.net/alneenqid6w5/1DBW4Cw10Z3Gt4orXMAqWE/032594f36e1fe4fda13252502060b753/go_live_pt.jpg)
    Note que uma loja em produção é diferente de uma conta em produção. De modo geral, pode-se dizer que para ter uma loja em produção é necessário colocar a conta em produção e realizar o apontamento de DNS. Confira abaixo todos os passos envolvidos nesse processo. @@ -28,7 +28,7 @@ Note que uma loja em produção é diferente de uma conta em produção. De modo Antes de realizar o go-live da sua loja, é essencial garantir que você tenha realizado todas as configurações necessárias para o bom funcionamento da sua loja. -Copie esta [Checklist de configuração de loja](//assets.ctfassets.net/alneenqid6w5/3yv1ofQRJ5xeX7J5EGglGy/dbe5b9175ab01586916c6155ac5681fa/Checklist_de_configura____o_de_loja.xlsx) e verifique, para cada item, se realizou as configurações de acordo com o funcionamento desejado da loja. +Copie esta [Checklist de configuração de loja](//assets.ctfassets.net/alneenqid6w5/3yv1ofQRJ5xeX7J5EGglGy/f504033fb6e8bf38b639547c5fd8790a/Checklist_de_configura__o_de_loja.xlsx) e verifique, para cada item, se realizou as configurações de acordo com o funcionamento desejado da loja.
    A checklist indicada acima lista funcionalidades e configurações básicas para o funcionamento de uma loja VTEX. Cabe à sua equipe definir quais funcionalidades implementar na sua loja e como deverão ser configuradas de maneira a produzir a experiência de loja desejada. Isso significa que a lista pode não contemplar todas as funcionalidades usadas pela sua loja. Ainda assim, é importante verificar todos os aspectos do funcionamento da sua loja, mesmo que não estejam na lista sugerida. @@ -39,7 +39,7 @@ A checklist indicada acima lista funcionalidades e configurações básicas para O processo de go-live da sua loja pode ter variações dependendo de algumas características da sua operação. Além disso, alguns passos são sensíveis ao tempo. Por esses motivos recomendamos que planeje o processo completo do seu go-live com no mínimo 15 dias de antecedência.
    -Se você usa o CMS Legado Portal e deseja migrar para uma frente de loja construída com [CMS IO](https://help.vtex.com/tracks/cms--2YcpgIljVaLVQYMzxQbc3z/4yB9wSl79cArd68aRBnBZ2), siga as instruções no guia [Migrando sua frente de loja do CMS Legado Portal para Store Framework](https://developers.vtex.com/vtex-developer-docs/docs/vtex-io-documentation-migrating-storefront-from-legacy-to-io). +

    Se você usa o CMS Legado Portal e deseja migrar para uma frente de loja construída com VTEX IO, siga as instruções no guia Migrando sua frente de loja do CMS Legado Portal para Store Framework.

    Por motivo de organização e conveniência, este guia divide os passos envolvidos no go-live em quatro estágios: diff --git a/docs/tracks/pt/google-pay.md b/docs/tracks/pt/google-pay.md new file mode 100644 index 000000000..f496b1e09 --- /dev/null +++ b/docs/tracks/pt/google-pay.md @@ -0,0 +1,111 @@ +--- +title: 'Google Pay' +id: 61JMBvM5Vanqj6RaJsP8CT +status: PUBLISHED +createdAt: 2023-06-27T21:28:37.755Z +updatedAt: 2024-08-01T17:59:31.657Z +publishedAt: 2024-08-01T17:59:31.657Z +firstPublishedAt: 2023-06-27T21:46:39.537Z +contentType: trackArticle +productTeam: Shopping +slug: google-pay +locale: pt +trackId: 6X8YyZBoVJpz5R8oXciTyu +trackSlugPT: carteira-digital-e-wallet +--- + +O Google Pay™ é um serviço de pagamentos digitais que possibilita ao usuário não compartilhar os dados reais do seu cartão com a loja, trazendo mais segurança e acelerando a etapa de checkout. Com Google Pay o usuário pode realizar pagamentos por meio de cartões de crédito ou de débito, sem a necessidade de preencher qualquer dado manualmente, e o Google Pay também está disponível em diversos apps, sites e na Carteira do Google. + +Os termos de serviço da API do Google Pay se aplicam sempre que o serviço Google Pay for oferecido por um lojista. Para ler os termos, acesse [Google Pay API Terms of Service](https://payments.developers.google.com/terms/sellertos). + +
    +

    O Google Pay não está disponível para Checkout V5 ou versões anteriores do Checkout.

    +
    + +## Ativar Google Pay + +Para ativar o Google Pay, siga o passo a passo abaixo. + +1. No Admin VTEX, acesse **Configurações da loja > Pagamentos > Carteiras** ou digite **Carteiras **na barra de busca no topo da página. +2. Selecione a opção **Ativar** para modificar o checkout para incluir a extensão do Google Pay. + +
    +

    As bandeiras suportadas no Google Pay são as mesmas bandeiras configuradas nas condições de pagamento.

    +
    + +Feito isso, o Google Pay estará disponível no checkout da sua loja VTEX como nova forma de pagamento. É possível que demore em torno de 10 minutos para que a configuração apareça no Checkout. + +![google-pay-checkout-pt](//images.ctfassets.net/alneenqid6w5/5EjOagjPXAeIAAN0Fpzkdq/6ba2af94c811c8cb76d553f68c5578d6/Screenshot_2024-08-01_at_14.21.25.png) + +
    +

    Google Pay, neste momento, não vai suportar assinatura.

    +
    + +É necessário ter os seguintes requisitos para utilizar o Google Pay: + +* Ter pelo menos uma [condição de pagamento](https://help.vtex.com/pt/tracks/pagamentos--6GAS7ZzGAm7AGoEAwDbwJG/6bzGxlz4inf8sKmvZ1c7i3) ativa configurada para cartões de crédito ou débito com um [adquirente](https://help.vtex.com/pt/tracks/pagamentos--6GAS7ZzGAm7AGoEAwDbwJG/kdPbEIWf8Xq8tESQvViMB#adquirente), definindo qual adquirente irá processar o pagamento da carteira. +* Utilizar o [Checkout VTEX](https://help.vtex.com/pt/tutorial/checkout-vtex-visao-geral--7wcprkM7yZUflOqbzAN5SI) na sua loja. + +
    +

    Nas lojas que têm o fluxo de autenticação 3DS configurado e suportado pelo adquirente, o pagamento com o Google Pay seguirá o fluxo nativo de cartão, sendo submetido também ao 3DS. Para mais informações sobre como configurar o fluxo de autenticação, consulte Configurar fluxo de autenticação 3DS 2.

    +
    + +
    +

    Você também pode configurar o Google Pay para ser processado com a Adyen ou Stripe. Para isso, acesse a tela Condições de Pagamento no Admin, clique em Google Pay e selecione a opção desejada.

    +
    + +## Consultar transações finalizadas com o Google Pay + +Para consultar e verificar transações que foram finalizadas com o Google Pay no pagamento, siga os passos descritos no artigo [Ver detalhes da transação](https://help.vtex.com/pt/tracks/pagamentos--6GAS7ZzGAm7AGoEAwDbwJG/3Nt40DMEWkvhlpaL5PlBy). Na barra de busca da página de transações, digite **Google Pay** para filtrar as transações realizadas com este tipo de pagamento. + +![Google Pay Transaction_1](//images.ctfassets.net/alneenqid6w5/3N6LkrdAmAEfmDDsuLaWz5/7529f5dce8a104bc97e546cb31a47843/Google_Pay_Transaction1_PT.png) + +Após acessar a transação desejada, clique em `+ Informações` para verificar a informação **Google Pay** descrita no campo `paymentOrigin`. + +![Google Pay Transaction_2](//images.ctfassets.net/alneenqid6w5/6nLdqOG38LEUbmSKth5FRP/904607c6df63c9168c35435b9bb5068e/Google_Pay_Transaction2_PT.png) + +
    +

    Também é possível identificar transações realizadas com o Google Pay por meio da página Todos os pedidos no Admin. Você precisa somente selecionar o período desejado de busca, exportar os pedidos em um relatório no formato .csv e localizar a informação Google Pay no campo "payment origin".

    +
    + +## Adicionar informação do Google Pay no template de compra + +Para adicionar a informação que o pedido foi realizado com um cartão advindo do Google Pay no template de email para o comprador, siga as etapas a seguir: + +1. No Admin VTEX, acesse **Configurações da loja > Templates de email > Templates** ou digite **Templates **na barra de busca no topo da página. +2. Acesse os templates de fechamento de compra e aprovação de pagamento. +3. Após** **todas as menções** **a** `**{{#if lastDigits}} last digits {{lastDigits}}**`**, adicionar a seguinte linha: + +`{{/if}} {{#if paymentOrigin}} ({{paymentOrigin}}` + +Com isso, após qualquer menção aos últimos quatro dígitos do cartão desses templates de email, será adicionada a informação "(Google Pay)" caso o pagamento tenha sido feito com a carteira. + +
    +

    Para lojas provisionadas a partir de Março de 2023, os templates já estarão atualizados com a informação do pagamento do pedido feito com o Google Pay.

    +
    + +## FAQ + +### Problemas de ativação + +* Não é possível ligar a carteira, pois o toggle está desabilitado + +Ao se deparar com a mensagem "Você ainda não tem bandeiras habilitadas para Google Pay na sua loja.",** **é preciso acessar as condições de pagamento e garantir que há regras associadas para transacionar cartão com adquirentes. + +* O toggle está habilitado, mas não é possível finalizar o processo** + +Caso não se depare com a mensagem de sucesso "Google Pay ativado com sucesso." ao ligar o toggle, significa que pode ter havido instabilidade no sistema. Se o problema persistir, o usuário receberá um aviso para contatar o [suporte da VTEX](https://support.vtex.com/hc/pt-br/requests). + +### Problemas que podem acontecer na compra + +* Aparelho utilizado para finalizar a compra não suporta Google Pay + +Ao se deparar com a mensagem "Forma de pagamento indisponível no seu navegador", o usuário deverá tentar fechar a compra em outro navegador ou aparelho. + +* Não há regras configuradas para cartão na loja + +Caso o lojista não tenha configurado regras de pagamento para cartão, o usuário verá um erro ao selecionar o meio Google Pay de que este método não está disponível. + +### Saiba mais + +* [DPAN e FPAN: entendendo a segurança no fluxo de pagamentos tokenizados online](https://help.vtex.com/pt/tutorial/dpan-e-fpan-entendendo-a-seguranca-no-fluxo-de-pagamentos-tokenizados-online--3RM7RvhKZ057wja5xVEOqb) diff --git a/docs/tracks/pt/google-shopping-marketplace.md b/docs/tracks/pt/google-shopping-marketplace.md index cd6f058d6..01b7c6a5a 100644 --- a/docs/tracks/pt/google-shopping-marketplace.md +++ b/docs/tracks/pt/google-shopping-marketplace.md @@ -3,8 +3,8 @@ title: 'Google Shopping' id: 2kGKxwD9HKJvTLDTikQ4zG status: PUBLISHED createdAt: 2021-04-14T14:19:25.417Z -updatedAt: 2021-04-16T22:47:55.190Z -publishedAt: 2021-04-16T22:47:55.190Z +updatedAt: 2024-02-29T19:00:16.087Z +publishedAt: 2024-02-29T19:00:16.087Z firstPublishedAt: 2021-04-15T17:41:07.946Z contentType: trackArticle productTeam: Channels @@ -16,7 +16,7 @@ trackSlugPT: configurar-integracao-com-o-google-shopping O [Google Shopping](https://shopping.google.com/) é uma plataforma na qual um produto é apresentado em listagens gratuitas classificadas de forma orgânica em pesquisas do Google. Ou seja, é um serviço de comparação e rastreamento de preços, que apresenta seus produtos gratuitamente nos resultados de pesquisa de produtos locais. -![google-shopping](https://drive.google.com/uc?export=download&id=1htNbqBqTs4HSdnPnp4Q6__wDzMTYPl6-) +![Google Shopping](//images.ctfassets.net/alneenqid6w5/4NP2qyti6VbXkuVSzAg5iH/d9e89361ff7eec1ad054348e16d15432/logo_Google_shopping.png) Através do Google Shopping, é possível exibir ao consumidor alguns dos atributos do seu produto, tais como imagem, título, preço e nome da sua loja. diff --git a/docs/tracks/pt/hide-product-suggestions-recommendation.md b/docs/tracks/pt/hide-product-suggestions-recommendation.md index e512ad180..d1d96f6be 100644 --- a/docs/tracks/pt/hide-product-suggestions-recommendation.md +++ b/docs/tracks/pt/hide-product-suggestions-recommendation.md @@ -16,7 +16,7 @@ trackSlugPT: instore-setup Por padrão o inStore inclui uma lista de produtos sugeridos no carrinho e na página de produto. -![inStore recommendation](https://images.ctfassets.net/alneenqid6w5/5hN8l2xFTGMU4Gw8YGq0E8/dc9f7e8e4f02db0ae31dd50b08cacd31/inStore_recommendation.png) +![inStore recommendation](//images.ctfassets.net/alneenqid6w5/5hN8l2xFTGMU4Gw8YGq0E8/dc9f7e8e4f02db0ae31dd50b08cacd31/inStore_recommendation.png) Caso deseje ocultar as recomendações, é necessário editar os arquivos `checkout-instore-custom.css` e `checkout-instore-custom.js` presentes no admin do Portal. Por se tratarem de arquivos utilizados em diversos fluxos de uso da aplicação, é importante que você tenha conhecimentos de programação antes de alterá-los, para evitar a quebra de outras funcionalidades. diff --git a/docs/tracks/pt/how-a-split-payment-transaction-works.md b/docs/tracks/pt/how-a-split-payment-transaction-works.md index 3f79ed1b4..1f0c17dc5 100644 --- a/docs/tracks/pt/how-a-split-payment-transaction-works.md +++ b/docs/tracks/pt/how-a-split-payment-transaction-works.md @@ -62,4 +62,4 @@ Esses mesmos R$ 6,50 serão divididos entre marketplace e adquirente. Como o MDR Confira o diagrama abaixo: -![Split de pagamento](https://images.ctfassets.net/alneenqid6w5/3D3Lso54Ho1lXbelILxaZO/ed7b92307403f708227bb85f492d0984/Split.png) +![Split de pagamento](//images.ctfassets.net/alneenqid6w5/3D3Lso54Ho1lXbelILxaZO/ed7b92307403f708227bb85f492d0984/Split.png) diff --git a/docs/tracks/pt/how-clustered-conditions-work.md b/docs/tracks/pt/how-clustered-conditions-work.md index f6746f729..adc1bd80e 100644 --- a/docs/tracks/pt/how-clustered-conditions-work.md +++ b/docs/tracks/pt/how-clustered-conditions-work.md @@ -26,7 +26,7 @@ Desse modo, as regras de prazo e parcelamento serão aplicadas ao(s) consumidor( Para configurá-las, escolha uma propriedade e, em seguida, selecione os parâmetros para criar um cluster. -![UI - Pagamentos Clusterizados](https://images.ctfassets.net/alneenqid6w5/5CqjpJpWRzVAPpTSUAIt8C/91425fe2c9d9d49b66655419b89abf9a/image.png) +![UI - Pagamentos Clusterizados](//images.ctfassets.net/alneenqid6w5/5CqjpJpWRzVAPpTSUAIt8C/91425fe2c9d9d49b66655419b89abf9a/image.png) ## Propriedade @@ -40,7 +40,7 @@ Consequentemente, ele pode criar as propriedades - que podem ser de texto, numé Sigamos com o exemplo. Na imagem abaixo, a propriedade usada é “Localização Padrão”. Mas outros campos que poderiam ser usados são “E-mail” e “Telefone”, por exemplo. -![Propriedade - PC](https://images.ctfassets.net/alneenqid6w5/3acMvJIDlyTfdbIWKcuweT/80c035726574476b316c91b054d3c741/PC1.png) +![Propriedade - PC](//images.ctfassets.net/alneenqid6w5/3acMvJIDlyTfdbIWKcuweT/80c035726574476b316c91b054d3c741/PC1.png) ## Operador @@ -50,7 +50,7 @@ Na imagem abaixo, a regra será aplicada a todos os clientes que correspondem a Caso o lojista determinasse a condição “Localização diferente São Paulo” - “diferente” como operador - a regra de pagamento seria aplicada a todos os consumidores da base que não moram em São Paulo. -![Operador](https://images.ctfassets.net/alneenqid6w5/4KHYbVD6ubXXFSW01ZuS9q/8ed89399d9f88f2285cbaefc236b4507/PC2.png) +![Operador](//images.ctfassets.net/alneenqid6w5/4KHYbVD6ubXXFSW01ZuS9q/8ed89399d9f88f2285cbaefc236b4507/PC2.png) ## Valor Por fim, o último campo é preenchido com um valor relacionado à propriedade escolhida. Sigamos com o exemplo da condição “Localização Igual São Paulo”. @@ -61,4 +61,4 @@ Nesse caso, o sistema segmenta os consumidores que correspondam à localização Caso exista apenas um consumidor que corresponda ao cluster “Localização é São Paulo”, essa regra será aplicadas apenas para ele. -![PC3](https://images.ctfassets.net/alneenqid6w5/3oQrXen2cJCOsLpwRAqT74/3600f14168835dcbeabec367e512805e/PC3.png) +![PC3](//images.ctfassets.net/alneenqid6w5/3oQrXen2cJCOsLpwRAqT74/3600f14168835dcbeabec367e512805e/PC3.png) diff --git a/docs/tracks/pt/how-does-vtex-intelligent-search-work.md b/docs/tracks/pt/how-does-vtex-intelligent-search-work.md index 484af781c..5db51f9b1 100644 --- a/docs/tracks/pt/how-does-vtex-intelligent-search-work.md +++ b/docs/tracks/pt/how-does-vtex-intelligent-search-work.md @@ -3,8 +3,8 @@ title: 'Como o VTEX Intelligent Search funciona?' id: 23mytRDsEduqLO0Lo7yufy status: PUBLISHED createdAt: 2020-03-05T14:57:22.014Z -updatedAt: 2023-04-13T23:00:35.423Z -publishedAt: 2023-04-13T23:00:35.423Z +updatedAt: 2024-04-25T16:53:08.559Z +publishedAt: 2024-04-25T16:53:08.559Z firstPublishedAt: 2020-03-05T19:54:00.932Z contentType: trackArticle productTeam: Marketing & Merchandising @@ -16,74 +16,116 @@ trackSlugPT: vtex-intelligent-search O Motor de Busca é o centro da inteligência do VTEX Intelligent Search. Ele interpreta o termo buscado e apresenta a listagem filtrada e ordenada de produtos. Essa ferramenta possibilita uma pesquisa mais objetiva, por meio de indexação e tratamento dos dados do catálogo. -Essa funcionalidade é padrão do VTEX Intelligent Search e atende a maioria dos cenários. Contudo, o Motor de Busca também apresenta alguns ajustes para que o resultado da busca seja aperfeiçoado. +Essa funcionalidade é padrão do VTEX Intelligent Search e atende a maioria dos cenários. Contudo, o Motor de Busca também apresenta alguns ajustes para que o resultado da busca seja aperfeiçoado. Neste guia, apresentamos: -Assim, há um conjunto de configurações que alteram a listagem e a ordenação de produtos exibidos no resultado de busca. São elas: +* [Comportamento padrão da busca](#comportamento-padrão-da-busca) +* [Configurações para o comportamento da busca](#configuracoes-para-o-comportamento-da-busca) +* [Formas alternativas de busca](#formas-alternativas-de-busca) +* [Indexação](#indexacao) -- __Definição de campos de busca__: define determinadas informações de produto como pesquisáveis. A partir da configuração, toda pesquisa realizada verifica o conteúdo desse campo para assimilar a produtos. Os campos __Nome do produto__, __marca__, __ProductID__, __ProductRefID__, __SKUID__, __SKURefID__ e __EAN__ são definidos por padrão e não podem ser alterados. +## Comportamento padrão da busca -É possível buscar por caracteres especiais (`-` e `/`) para encontrar um produto. +A seguir, apresentamos características do comportamento padrão do Intelligent Search. + +### Autocorreção + +O usuário pode cometer erros ortográficos ao realizar uma busca. É função da ferramenta interpretar esses erros e apresentar como resultados produtos que se aproximem da pesquisa realizada. + +Para isso, o Motor de Busca tenta corrigir o que o usuário digitou de acordo com os itens registrados no Catálogo. Para cada termo pesquisado, uma quantidade específica de caracteres errados é permitida. Essa quantidade de erros aceitos é chamada de _fuzzy_. -_Exemplo_: foi configurado que o campo "cor" é configurável e o produto está cadastrado com o nome "Tênis Nike Total 90" e com a cor "preta". Se um cliente pesquisar por "Tenis Preto", a ferramenta retornará produtos que possuem o termo "tenis" e cor "preta" no topo do resultado de busca. +O _fuzzy_ varia de acordo com o tamanho do termo pesquisado. Por padrão, caso o termo tenha de 3 a 5 caracteres, o _fuzzy_ aplicado será 1, ou seja, é permitido errar 1 caractere. Para termos de 6 caracteres ou mais, o _fuzzy_ aplicado será 2. -- __Definição e ordenação de campos de filtro__: em todos os resultados de busca são apresentados filtros que podem ser selecionados pelo usuário. Por padrão, alguns filtros já são pré-definidos, mas é possível criar de acordo com a necessidade da loja. Outro ponto customizável é a ordem de visualização. +Os erros previstos considerando *fuzzy* = 1 são: - _Exemplos_: Preço, Categorias e Marca. +* Inserir 1 caractere a mais. +* Remover 1 caractere. +* Trocar 1 caractere. +* Trocar 2 caracteres que estiverem lado a lado. -- __Configuração da autocorreção__: o usuário pode cometer erros ortográficos ao realizar uma busca. É função da ferramenta interpretar esses erros e apresentar como resultados produtos que se aproximem da pesquisa realizada. +Exemplo: suponha que um cliente queira pesquisar pelo termo `bola`. Seguindo a configuração padrão (*fuzzy* = 1 para termos de 3 a 5 caracteres), o Motor de Busca vai apresentar o resultado `bola` para qualquer busca que contenha os erros aceitos, como: + +* `bolha` (inserir 1 caractere a mais) +* `boa` (remover 1 caractere) +* `bora` (trocar 1 caractere) +* `obla` (trocar 2 caracteres que ficam um do lado do outro entre eles) + +
    +

    Espaços em branco não são considerados no fuzzy, então base ball não será corrigido para baseball, por exemplo. Recomendamos o uso de sinônimos para esses casos.

    +
    - Para isso, o Motor de Busca tenta corrigir o que o usuário digitou de acordo com os itens registrados no catálogo. Para cada termo pesquisado, uma quantidade específica de caracteres errados é permitida. Essa quantidade de erros aceitos é chamada de fuzzy. +### Resultado mínimo - O fuzzy varia de acordo com o tamanho do termo pesquisado. Por padrão, caso o termo tenha de 3 a 5 caracteres, o fuzzy aplicado será 1, ou seja, é permitido errar 1 caractere. Para termos de 6 caracteres ou mais, o fuzzy aplicado será 2. +A quantidade mínima de resultados exibidos a partir de qualquer busca realizada é 1. Em qualquer busca, se o número mínimo de resultados não for atingido, a [autocorreção](#autocorrecao) é aplicada. - Os erros previstos considerando ```fuzzy = 1``` são: - - Inserir 1 caractere a mais. - - Remover 1 caractere. - - Trocar 1 caractere. - - Trocar 2 caracteres que estiverem lado a lado. +Em uma busca com múltiplos termos, ocorre a lógica a seguir: - _Exemplo_: - Suponha que um cliente queira pesquisar pelo termo “bola”. Seguindo a configuração padrão (```fuzzy = 1``` para termos de 3 a 5 caracteres), o Motor de Busca vai apresentar o resultado “bola” para qualquer busca que contenha os erros aceitos, como: - - bolha (inserir 1 caractere a mais) - - boa (remover 1 caractere) - - bora (trocar 1 caractere) - - obla (trocar 2 caracteres que ficam um do lado do outro entre eles) +1. Se o resultado mínimo não for atingido mesmo com a autocorreção inicial, a busca passa a incluir resultados mais abrangentes, que apresentam qualquer um dos termos pesquisados. Por exemplo, quando um usuário pesquisa por "tenis nike", mas o catálogo não possui nenhum produto com esse nome, a busca pode apresentar como resultado um produto com apenas o termo "tenis" no nome. +2. Se a busca abrangente não apresentar o resultado mínimo, ela será repetida aplicando a autocorreção novamente a cada um dos termos. -