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Maintenance: Translations update from translations.zammad.org.
Special thanks to the amazing translation team. You rock! 💪 Co-authored-by: Dusan Vuckovic <[email protected]> Co-authored-by: Ralf Schmid <[email protected]> Co-authored-by: Weblate <[email protected]> Translate-URL: https://translations.zammad.org/projects/documentations/admin-documentation-latest/ Translate-URL: https://translations.zammad.org/projects/documentations/admin-documentation-latest/de/ Translate-URL: https://translations.zammad.org/projects/documentations/admin-documentation-latest/sr/ Translation: Documentation/Admin Documentation (latest)
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@@ -7,7 +7,7 @@ msgid "" | |
msgstr "" | ||
"Project-Id-Version: Zammad\n" | ||
"Report-Msgid-Bugs-To: \n" | ||
"POT-Creation-Date: 2023-10-13 14:31+0200\n" | ||
"POT-Creation-Date: 2023-11-20 10:25+0100\n" | ||
"PO-Revision-Date: 2023-09-23 01:13+0000\n" | ||
"Last-Translator: Tomáš Kovařík <[email protected]>\n" | ||
"Language-Team: Czech <https://translations.zammad.org/projects/" | ||
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@@ -6826,7 +6826,7 @@ msgstr "" | |
msgid "" | ||
"Many condition settings in Zammad, no matter if in ticket scope or not, re-" | ||
"appear in several places of Zammad. For this reason we created a dedicated " | ||
"documentation section to reduce duplicate drag." | ||
"documentation section to avoid duplicate content." | ||
msgstr "" | ||
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#: ../misc/object-conditions/conditioning-depth-hint.include.rst:7 | ||
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@@ -7169,60 +7169,146 @@ msgid "Screencast showing the public link removal via ⋮ Actions → Delete" | |
msgstr "" | ||
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#: ../manage/report-profiles.rst:2 | ||
msgid "Report Profiles" | ||
msgid "Report Profiles and Reporting" | ||
msgstr "" | ||
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#: ../manage/report-profiles.rst:4 | ||
#: ../manage/report-profiles.rst:7 | ||
msgid "" | ||
"Report profiles are used to restrict / filter report-results. The idea of " | ||
"the profiles is to limit the number of tickets and determine the type of " | ||
"tickets you want to analyze. You can create any number of profiles in the " | ||
"Admin Interface in the \"Report Profile\" area. The edit-mask looks like " | ||
"this:" | ||
"The reporting is useful to view statistics, get an overview of the number of " | ||
"tickets (e.g. tickets of a specific customer) and to download ticket data " | ||
"from Zammad. In the following section you will find an instruction on how to " | ||
"create and change report profiles. In a separate section you can find " | ||
"information on basic usage of the reporting UI itself. If the reporting " | ||
"options in Zammad are not enough for you, we added a section about external " | ||
"reporting tools you can use." | ||
msgstr "" | ||
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#: ../manage/report-profiles.rst:11 | ||
#: ../manage/report-profiles.rst:15 | ||
msgid "" | ||
"To create and edit report profiles, ``admin.report_profile`` permission is " | ||
"required. To use the reporting itself, ``report`` permission is required." | ||
msgstr "" | ||
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#: ../manage/report-profiles.rst:18 | ||
msgid "" | ||
"⚠️ Be aware that granting users the ``reporting`` permission may leak " | ||
"information. On the one hand, users could see ticket metadata that they do " | ||
"not actually have access to. On the other hand, a possibly large scale of " | ||
"ticket information can easily be downloaded as a spreadsheet." | ||
msgstr "" | ||
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#: ../manage/report-profiles.rst:24 | ||
msgid "Create and edit profiles" | ||
msgstr "" | ||
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#: ../manage/report-profiles.rst:26 | ||
msgid "" | ||
"Report profiles are used to filter report results. The idea of the profiles " | ||
"is to limit the number of tickets and determine the type of tickets you want " | ||
"to analyze. You can create any number of profiles in the admin interface in " | ||
"the \"Report Profile\" area. You can filter the tickets as in other places " | ||
"in Zammad based on different conditions." | ||
msgstr "" | ||
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#: ../manage/report-profiles.rst:34 | ||
msgid "The edit dialog looks like this:" | ||
msgstr "" | ||
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#: ../manage/report-profiles.rst:None | ||
msgid "Screenshot shows creation of report profile" | ||
msgstr "" | ||
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#: ../manage/report-profiles.rst:39 | ||
msgid "" | ||
"This example shows the statistics of all tickets of the organization " | ||
"\"Awesome Customer\" that were created in the last month." | ||
"\"Awesome Customer Inc.\" that were created in the last month." | ||
msgstr "" | ||
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#: ../manage/report-profiles.rst:14 | ||
#: ../manage/report-profiles.rst:42 | ||
msgid "" | ||
"The filters can be combined with each other as desired. The filters build on " | ||
"each other, which means that they are further restricted per additional " | ||
"attribute." | ||
"All configured report profiles are displayed in the reporting area and you " | ||
"can switch between them with one click. Have a look at the next section to " | ||
"learn some basics about the usage of the reporting." | ||
msgstr "" | ||
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#: ../manage/report-profiles.rst:18 | ||
#: ../manage/report-profiles.rst:47 | ||
msgid "Using the reporting" | ||
msgstr "" | ||
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#: ../manage/report-profiles.rst:49 | ||
msgid "" | ||
"All configured filters are displayed in the statistics area and you can " | ||
"switch between them with one click:" | ||
"You can find the reporting section in the bottom left corner in Zammad next " | ||
"to the avatar icon or your initials:" | ||
msgstr "" | ||
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#: ../manage/report-profiles.rst:25 | ||
msgid "Further information about the reporting:" | ||
#: ../manage/report-profiles.rst:None | ||
msgid "Menu bar with highlighted reporting" | ||
msgstr "" | ||
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#: ../manage/report-profiles.rst:27 | ||
#: ../manage/report-profiles.rst:55 | ||
msgid "" | ||
"The time period and time interval can be changed with one click (the graphic " | ||
"adapts itself directly):" | ||
"If you can't see the reporting button, you should check the permissions." | ||
msgstr "" | ||
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#: ../manage/report-profiles.rst:32 | ||
#: ../manage/report-profiles.rst:57 | ||
msgid "" | ||
"You can filter the Create Channels (Phone, email, Twitter,...) and " | ||
"Communication (Phone, email, Twitter,...) and select metrics (choose from " | ||
"the menu bar in the upper left corner - currently Ticket Count, Create " | ||
"Channels, Communication). Here are all tickets with a certain metric of a " | ||
"profile evaluated." | ||
"The reporting screen is separated in different sections, which we describe " | ||
"below:" | ||
msgstr "" | ||
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#: ../manage/report-profiles.rst:39 | ||
#: ../manage/report-profiles.rst:None | ||
msgid "Screenshot showing different sections in the reporting screen" | ||
msgstr "" | ||
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#: ../manage/report-profiles.rst:63 | ||
msgid "" | ||
"**Additional filtering** based on the selected profile (see 2). You can " | ||
"filter by status (\"Ticket Count\"), \"Creation Channels\" and " | ||
"\"Communication\" types based on your channels." | ||
msgstr "" | ||
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#: ../manage/report-profiles.rst:66 | ||
msgid "" | ||
"**Profile switcher**: here you can easily switch between the different " | ||
"profiles, which were created in the admin panel under \"Report Profiles\". " | ||
"The shown tickets and numbers are always limited to the current profile you " | ||
"have selected here." | ||
msgstr "" | ||
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#: ../manage/report-profiles.rst:70 | ||
msgid "" | ||
"**Time interval/period switcher** and **graph** area: here you can define " | ||
"the interval you want to see (e.g. \"Month\") as well as the time period (e." | ||
"g. \"Jul\")." | ||
msgstr "" | ||
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#: ../manage/report-profiles.rst:73 | ||
msgid "" | ||
"**Preview and download** section: here you can find a preview of tickets and " | ||
"a download button based on the report profile and your filtering. The " | ||
"download feature provides the tickets in a ``.xlsx`` spreadsheet." | ||
msgstr "" | ||
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#: ../manage/report-profiles.rst:77 | ||
msgid "" | ||
"The ticket preview and download button are only showing up if you selected a " | ||
"filter based on \"Ticket Count\" (see 1)." | ||
msgstr "" | ||
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#: ../manage/report-profiles.rst:80 | ||
msgid "Due to technical reasons, the download is limited to 6.000 entries." | ||
msgstr "" | ||
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#: ../manage/report-profiles.rst:85 | ||
msgid "External reporting tools" | ||
msgstr "" | ||
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#: ../manage/report-profiles.rst:87 | ||
msgid "" | ||
"The list below the graphic shows the tickets that have been filtered out. " | ||
"This can be downloaded as CSV and processed in a statistics program:" | ||
"If the integrated reporting is not enough for you, you can even use third " | ||
"party tools like Grafana! Please have a look at :docs:`Reporting Tools </" | ||
"appendix/reporting-tools-thirdparty.html>` in the system documentation, " | ||
"where you can find more information." | ||
msgstr "" | ||
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#: ../manage/roles/admin-permissions.rst:2 | ||
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