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Maintenance: Translations update from translations.zammad.org
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Special thanks to the amazing translation team. You rock! 💪

Co-authored-by: Weblate <[email protected]>
Co-authored-by: Dusan Vuckovic <[email protected]>
Co-authored-by: Ralf Schmid <[email protected]>
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@zammad-sync @weblate
@dvuckovic @ralf401
4 people authored Dec 11, 2023
1 parent 665c2a3 commit fc9dfe7
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94 changes: 51 additions & 43 deletions locale/cs/LC_MESSAGES/user-docs.po
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Original file line number Diff line number Diff line change
Expand Up @@ -7,7 +7,7 @@ msgid ""
msgstr ""
"Project-Id-Version: Zammad (for Agents)\n"
"Report-Msgid-Bugs-To: \n"
"POT-Creation-Date: 2023-11-09 13:15+0100\n"
"POT-Creation-Date: 2023-12-04 12:38+0100\n"
"PO-Revision-Date: YEAR-MO-DA HO:MI+ZONE\n"
"Last-Translator: Automatically generated\n"
"Language-Team: none\n"
Expand Down Expand Up @@ -1271,7 +1271,7 @@ msgid ""
msgstr ""

#: ../snippets/ticket-state-type-circles.rst:4
#: ../snippets/ticket-state-type-circles.rst:6 ../extras/knowledge-base.rst:221
#: ../snippets/ticket-state-type-circles.rst:6 ../extras/knowledge-base.rst:227
msgid "|grn|"
msgstr ""

Expand Down Expand Up @@ -2035,9 +2035,9 @@ msgstr ""

#: ../basics/service-ticket/create.rst:58
msgid ""
"📞 For phone calls, record the details of your conversation. These notes will "
"not be sent to the customer (though he may be able to see them if he has a "
"Zammad account)."
"📞 For phone calls, record the details of your conversation. These notes "
"will not be sent to the customer (though he may be able to see them if he "
"has a Zammad account)."
msgstr ""

#: ../basics/service-ticket/create.rst:62
Expand All @@ -2046,8 +2046,8 @@ msgstr ""

#: ../snippets/ui-protip-message-editor-features.rst:3
msgid ""
"The message editor supports 📋 copying-and-pasting (or dragging-and-dropping) "
"of **🔤 rich text**, **🌄 images** and **📎 file attachments**."
"The message editor supports 📋 copying-and-pasting (or dragging-and-"
"dropping) of **🔤 rich text**, **🌄 images** and **📎 file attachments**."
msgstr ""

#: ../snippets/ui-protip-message-editor-features.rst:6
Expand Down Expand Up @@ -2242,8 +2242,9 @@ msgstr ""
msgid ""
"What about the **deletion of articles**? In Zammad, you can only delete "
"articles that you have created yourself and which are not older than 10 "
"minutes. To see the \"delete\" button in articles of the type \"communication"
"\" (emails, calls), their visibility has to be switched to internal first."
"minutes. To see the \"delete\" button in articles of the type "
"\"communication\" (emails, calls), their visibility has to be switched to "
"internal first."
msgstr ""

#: ../basics/service-ticket/follow-up.rst:107
Expand Down Expand Up @@ -2464,7 +2465,8 @@ msgid ""
"problematic *per se,* but it does lead to a lot of unnecessary clutter in "
"the :doc:`overviews menu </basics/find-ticket>`. (It can be much worse when, "
"for example, a customer service rep sees tickets meant for your HR "
"department, and finds out how much their colleagues in sales are making! 💸💸💸)"
"department, and finds out how much their colleagues in sales are making! 💸💸"
"💸)"
msgstr ""

#: ../basics/service-ticket/settings/group.rst:25
Expand Down Expand Up @@ -4173,8 +4175,8 @@ msgstr ""

#: ../extras/chat.rst:51
msgid ""
"📝 Chats can be **renamed** or **tagged**, and record technical details about "
"the customer’s connection."
"📝 Chats can be **renamed** or **tagged**, and record technical details "
"about the customer’s connection."
msgstr ""

#: ../extras/chat.rst:0
Expand Down Expand Up @@ -4856,50 +4858,56 @@ msgid ""
"permissions"
msgstr ""

#: ../extras/knowledge-base.rst:0
msgid "Permissions of a parent category are inherited!"
#: ../extras/knowledge-base.rst:162
msgid ""
"In general, permissions of a parent category are inherited! If you want to "
"grant edit permissions for a sub-category for a specific role for example, "
"set the upper level to \"reader\" and the desired sub-category to "
"\"editor\". The other way round is not possible (permissions can only be "
"widened, not restricted). If you can't select permissions in the table, this "
"could be the reason."
msgstr ""

#: ../extras/knowledge-base.rst:0
msgid "Public answers are always available!"
#: ../extras/knowledge-base.rst:169
msgid "Be aware that public answers are always available!"
msgstr ""

#: ../extras/knowledge-base.rst:165
#: ../extras/knowledge-base.rst:171
msgid "**⚙️ Roles require knowledge base reader permission**"
msgstr ""

#: ../extras/knowledge-base.rst:167
#: ../extras/knowledge-base.rst:173
msgid ""
"Your administrator has to provide the relevant groups with reader "
"permissions for the knowledge base."
msgstr ""

#: ../extras/knowledge-base.rst:170
#: ../extras/knowledge-base.rst:176
msgid "**🥵 Beware of visibility levels**"
msgstr ""

#: ../extras/knowledge-base.rst:172
#: ../extras/knowledge-base.rst:178
msgid ""
"Knowledge base reader permission means that affected users can see "
"**internal answers**. This is a potential issue if you're not dividing "
"carefully!"
msgstr ""

#: ../extras/knowledge-base.rst:176
#: ../extras/knowledge-base.rst:182
msgid ""
"If you're unsure, please ask your administrator to configure the :admin-docs:"
"`role permissions </manage/roles/agent-permissions.html>` accordingly."
msgstr ""

#: ../extras/knowledge-base.rst:181
#: ../extras/knowledge-base.rst:187
msgid "Editing Answers"
msgstr ""

#: ../extras/knowledge-base.rst:None
msgid "Edit answer"
msgstr ""

#: ../extras/knowledge-base.rst:187
#: ../extras/knowledge-base.rst:193
msgid ""
"The knowledge base editor comes equipped with the same **rich text editing "
"capabilities** available in the Zammad ticket composer. That means you can "
Expand All @@ -4908,19 +4916,19 @@ msgid ""
"attachments and links!"
msgstr ""

#: ../extras/knowledge-base.rst:193
#: ../extras/knowledge-base.rst:199
msgid "🤷 **Why are there four kinds of links?**"
msgstr ""

#: ../extras/knowledge-base.rst:196
#: ../extras/knowledge-base.rst:202
msgid "🔗 **Weblink**"
msgstr ""

#: ../extras/knowledge-base.rst:196
#: ../extras/knowledge-base.rst:202
msgid "URLs pointing to other websites."
msgstr ""

#: ../extras/knowledge-base.rst:200
#: ../extras/knowledge-base.rst:206
msgid "💡 **Link Answer**"
msgstr ""

Expand All @@ -4932,7 +4940,7 @@ msgstr ""
msgid "(Will not break if destination URL changes.)"
msgstr ""

#: ../extras/knowledge-base.rst:204
#: ../extras/knowledge-base.rst:210
msgid "📋 **Linked Tickets**"
msgstr ""

Expand All @@ -4944,7 +4952,7 @@ msgstr ""
msgid "(Visible only in Preview and Edit Modes.)"
msgstr ""

#: ../extras/knowledge-base.rst:211
#: ../extras/knowledge-base.rst:217
msgid "🏷️ **Tags**"
msgstr ""

Expand All @@ -4962,61 +4970,61 @@ msgstr ""
msgid "Screencast showing tags on answers"
msgstr ""

#: ../extras/knowledge-base.rst:216
#: ../extras/knowledge-base.rst:222
msgid ""
"🙈 Set the **visibility** of an answer to control who can see an article, or "
"schedule it to be published at a later date. Articles are **color-coded** "
"according to their visibility:"
msgstr ""

#: ../extras/knowledge-base.rst:221
#: ../extras/knowledge-base.rst:227
msgid "**Public** (visible to everyone)"
msgstr ""

#: ../extras/knowledge-base.rst:223
#: ../extras/knowledge-base.rst:229
msgid "|blu|"
msgstr ""

#: ../extras/knowledge-base.rst:223
#: ../extras/knowledge-base.rst:229
msgid "**Internal** (visible to agents & editors only)"
msgstr ""

#: ../extras/knowledge-base.rst:225
#: ../extras/knowledge-base.rst:231
msgid "|gry|"
msgstr ""

#: ../extras/knowledge-base.rst:225
#: ../extras/knowledge-base.rst:231
msgid "**Draft/Scheduled/Archived** (visible to editors only)"
msgstr ""

#: ../extras/knowledge-base.rst:241
#: ../extras/knowledge-base.rst:247
msgid "Using answers in ticket articles"
msgstr ""

#: ../extras/knowledge-base.rst:243
#: ../extras/knowledge-base.rst:249
msgid ""
"As soon as the knowledge base contains one or more answers, you can use "
"these just like text modules. Instead of ``::`` just use ``??`` to open the "
"search modal. The search is done full text on both answer body and title in "
"all languages available."
msgstr ""

#: ../extras/knowledge-base.rst:248
#: ../extras/knowledge-base.rst:254
msgid ""
"If you've found what you've been looking for, simply hit your ENTER-Key to "
"load the answer into the ticket article. This way you don't have to throw "
"URLs at your customer and provide the answer right away."
msgstr ""

#: ../extras/knowledge-base.rst:252
#: ../extras/knowledge-base.rst:258
msgid "Loading answers into articles *does not* replace article content."
msgstr ""

#: ../extras/knowledge-base.rst:258
#: ../extras/knowledge-base.rst:264
msgid "Screencast showing how to insert KB answers into articles"
msgstr ""

#: ../extras/knowledge-base.rst:258
#: ../extras/knowledge-base.rst:264
msgid "Use ``??`` to find and load knowledge base answers into ticket articles"
msgstr ""

Expand Down Expand Up @@ -6138,8 +6146,8 @@ msgstr ""

#: ../extras/shared-drafts.rst:50
msgid ""
"If you're in a new ticket dialogue *after selecting the ticket group*, the 📝 "
"button will indicate the shared drafts function to be available."
"If you're in a new ticket dialogue *after selecting the ticket group*, the "
"📝 button will indicate the shared drafts function to be available."
msgstr ""

#: ../extras/shared-drafts.rst:55
Expand Down
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